NVR
Network Video Recording Software
User Manual
Models
SWIP-32
SWIP-16
SWIP-8
Please carefully read these instructions before using this product
Save this manual for future use
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Surveillix™ NVR Server
Software Manual (Version 4)
Manual Edition 27177AJ – OCTOBER 2009
Printed in USA
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in
the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK
ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE
FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER
(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS
OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support
Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere;
Windows, and Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks
or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss of
information.
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Table of Contents
PREFACE......................................................................................................................................................................9
About This Guide.......................................................................................................................................................9
Technician Notes.......................................................................................................................................................9
INTRODUCTION..........................................................................................................................................................11
Product Description.................................................................................................................................................11
Features..................................................................................................................................................................11
NVR Software Requirements ..................................................................................................................................12
NVR Software Specifications...................................................................................................................................13
GETTING STARTED ...................................................................................................................................................15
NVR Contents .........................................................................................................................................................16
NVR BASICS...............................................................................................................................................................17
Installing the Software.............................................................................................................................................18
Installing NERO® Burning Rom..........................................................................................................................18
Installing the NVR Software................................................................................................................................18
Registering the NVR Software............................................................................................................................19
Locating the System ID..................................................................................................................................19
Obtaining the Unlock Code............................................................................................................................19
Unlocking the Upgrade ..................................................................................................................................20
Unlocking New Network Device..........................................................................................................................20
Display Screen ........................................................................................................................................................21
Live Camera Options..........................................................................................................................................21
Live Digital Zoom...........................................................................................................................................21
Camera View...........................................................................................................................................................22
Recording Status Indicator .................................................................................................................................22
Special Recording ..............................................................................................................................................22
Screen Division Buttons ..........................................................................................................................................23
Custom Live View Divisions................................................................................................................................24
SETUP OPTIONS........................................................................................................................................................25
Setup Overview.......................................................................................................................................................26
Camera Setup .........................................................................................................................................................27
Network Video.........................................................................................................................................................28
Connecting a Network Device ............................................................................................................................28
Connecting Manually .....................................................................................................................................28
Connecting with Camera Finder ....................................................................................................................29
Assigning a Network Device to a Channel..........................................................................................................29
Assigning Audio Channels to a Network Device.................................................................................................30
Camera Configuration ........................................................................................................................................31
Displaying More Columns..............................................................................................................................31
Accessing the Configuration Menu ................................................................................................................31
Motion Setup ...........................................................................................................................................................32
Create a Motion Area .........................................................................................................................................32
Activating an Alarm on a Motion Event...............................................................................................................33
Regular Interval Recording.................................................................................................................................33
General Setup .........................................................................................................................................................34
Voice Warning ....................................................................................................................................................34
Connecting to a Wide Screen Display ................................................................................................................35
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Connecting a Second Monitor ............................................................................................................................35
Volume ...............................................................................................................................................................36
Hybrid Sensor Setup ..........................................................................................................................................36
Auto Sequence Setting.......................................................................................................................................37
Create Custom Auto Sequence .....................................................................................................................37
Schedule Setup.......................................................................................................................................................38
Recording Schedule ...........................................................................................................................................38
Sensor Schedule ................................................................................................................................................39
Create a Recording Schedule.............................................................................................................................40
Create a Sensor Schedule..................................................................................................................................40
Scheduling Alarm Events...............................................................................................................................40
Emergency Agent Schedule ..........................................................................................................................40
Special Day Schedule ........................................................................................................................................41
Creating/Editing a ‘Special Day’ Schedule.....................................................................................................41
Deleting a ‘Special Day’ Schedule.................................................................................................................41
System Restart Setup.........................................................................................................................................42
Create System Restart Schedule...................................................................................................................42
Network Setup.........................................................................................................................................................43
Administrative Setup ...............................................................................................................................................44
Disk Management...............................................................................................................................................44
User Management..............................................................................................................................................45
Add a New User.............................................................................................................................................45
User Rank......................................................................................................................................................46
Changing the Administrator Password ...............................................................................................................46
Default Administrator Password.....................................................................................................................46
Log Management................................................................................................................................................46
Setup Log Management Options ...................................................................................................................46
Status Check / Email ..........................................................................................................................................47
General..........................................................................................................................................................47
Users .............................................................................................................................................................47
Storage Check...............................................................................................................................................48
Recording Data Check...................................................................................................................................48
SMART Information .......................................................................................................................................49
SMART Alert..................................................................................................................................................49
Alarm Event ...................................................................................................................................................49
HDD Management..............................................................................................................................................50
Information ..............................................................................................................................................................51
Instant Recording ....................................................................................................................................................51
Activate Instant Recording..................................................................................................................................51
Searching ‘Instant Recorded’ Video ...................................................................................................................51
SEARCH......................................................................................................................................................................53
Search Overview.....................................................................................................................................................54
Play Controls ......................................................................................................................................................54
Adjust the Brightness of an Image......................................................................................................................55
Zooming in on an Image.....................................................................................................................................55
Zooming in on a Portion of an Image..................................................................................................................55
Open Video from a Saved Location....................................................................................................................55
Time Sync...........................................................................................................................................................55
Clean Image .......................................................................................................................................................55
Performing a Basic Search......................................................................................................................................56
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Printing an Image ....................................................................................................................................................56
Daylight SAVIng Time .............................................................................................................................................56
Save to JPG or AVI .................................................................................................................................................57
Bookmarks..........................................................................................................................................................58
Modify Bookmarks .........................................................................................................................................58
Single Clip Backup .............................................................................................................................................59
Single Clip Backup Using Bookmark Data.....................................................................................................59
Index Search ...........................................................................................................................................................60
Performing an Index Search...............................................................................................................................60
Index Search Results Display.............................................................................................................................60
Preview Search .......................................................................................................................................................61
Performing a Preview Search.............................................................................................................................62
Graphic Search .......................................................................................................................................................62
Performing a Graphic Search .............................................................................................................................62
Object Search..........................................................................................................................................................63
Performing an Object Search .............................................................................................................................63
Motion Search .........................................................................................................................................................64
Performing a Motion Search...............................................................................................................................64
Audio Playback........................................................................................................................................................64
Search in Live..........................................................................................................................................................65
PAN / TILT / ZOOM .....................................................................................................................................................67
Pan / Tilt / Zoom Overview......................................................................................................................................68
Setting up a PTZ Camera........................................................................................................................................68
Enable the PTZ Settings.....................................................................................................................................68
Advanced PTZ Setup ..............................................................................................................................................69
Creating and Viewing Preset Positions...............................................................................................................69
Creating a Preset...........................................................................................................................................69
Viewing a Preset............................................................................................................................................69
PTZ Address Settings.........................................................................................................................................70
Accessing PTZ Menus ............................................................................................................................................70
Controlling a ptz camera .........................................................................................................................................71
Using the Graphical PTZ Controller....................................................................................................................71
Using the On-Screen Compass..........................................................................................................................72
Understanding Tours...............................................................................................................................................72
PTZ Tour Schedule ............................................................................................................................................73
Create PTZ Tour Schedule............................................................................................................................73
BACKING UP VIDEO DATA .......................................................................................................................................75
Backup Overview ....................................................................................................................................................76
Nero® Express....................................................................................................................................................76
General Screen Overview...................................................................................................................................77
Performing a General Backup........................................................................................................................77
Clip Screen Overview.........................................................................................................................................78
Performing a Clip Backup ..............................................................................................................................78
Scheduled Screen Overview ..............................................................................................................................79
Performing a Scheduled Backup ...................................................................................................................79
Specifying Scheduled Backup Drives ............................................................................................................79
LAN / ISDN / PSTN CONNECTIONS ..........................................................................................................................81
LAN Overview .........................................................................................................................................................82
Connecting to a LAN Using TCP/IP.........................................................................................................................82
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Configuring TCP/IP Settings...............................................................................................................................82
LDAP INTEGRATION..................................................................................................................................................83
Features..................................................................................................................................................................84
Installing LDAP........................................................................................................................................................84
WEB VIEWER..............................................................................................................................................................87
web viewer overview ...............................................................................................................................................88
Configuring the Server for Remote Connection..................................................................................................89
Connecting to a DVR Using Web Viewer ...........................................................................................................89
Closing the Web Viewer .....................................................................................................................................89
INCLUDED SOFTWARE SETUP ................................................................................................................................91
Emergency Agent Overview....................................................................................................................................92
Configuring the DVR...........................................................................................................................................92
Configuring the Client PC ...................................................................................................................................92
Setup Window ....................................................................................................................................................93
Emergency Agent Window......................................................................................................................................93
Filter Event List...................................................................................................................................................93
Add Items to Alarm Confirm List.........................................................................................................................94
Search Alarm Window.............................................................................................................................................95
View Recorded Video.........................................................................................................................................95
Export Video.......................................................................................................................................................95
Remote Software Overview.....................................................................................................................................96
Remote Software Setup......................................................................................................................................97
Installing Remote Software............................................................................................................................97
Create a New Remote Connection ................................................................................................................97
Configuring the DVR......................................................................................................................................98
Configuring the Server for Remote Connection .............................................................................................98
Digital Verifier Overview..........................................................................................................................................99
Installing the Digital Verifier ................................................................................................................................99
Using the Digital Verifier .....................................................................................................................................99
Backup Viewer Overview ......................................................................................................................................100
Installing Backup Viewer...................................................................................................................................100
Loading Video from DVD or Hard Drive............................................................................................................100
SCS Overview.......................................................................................................................................................101
Configuring the Server for Remote Connection................................................................................................101
Connecting to a DVR........................................................................................................................................101
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PREFACE
ABOUT THIS GUIDE
This manual is a setup and maintenance guide that can be used for reference when setting up the NVR and for troubleshooting when
a problem occurs. Only authorized personnel should attempt to repair this unit.
Toshiba reserves the right to make changes to the NVRs represented by this manual without notice.
The following text mark special messages throughout this guide:
NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.
TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the NVR.
TECHNICIAN NOTES
WARNING: Only authorized technicians trained by Toshiba should attempt to repair this NVR. All troubleshooting and
repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual
components and subassemblies, no one should attempt to make repairs at the component level or to make modifications
to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement
or printed wiring board modifications may void any warranty.
WARNING: To reduce the risk of electrical shock or damage to the equipment:
•
•
•
Do not disable the power grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the
computer.
CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and
back of the NVR.
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INTRODUCTION
PRODUCT DESCRIPTION
Toshiba’s NVR Software is the next great step in surveillance. The NVR Software has been designed for use on non-proprietary
hardware and existing IT infrastructures, making it a cost effective next generation surveillance package. The NVR Software allows
users to connect up to 32 network cameras and/or network video encoders per server.
The Surveillix NVR software comes pre-configured for fast and seamless integration with non-proprietary hardware. Designed for
Microsoft® Windows® XP, Vista and Windows 7, the NVR Software offers the unparalleled stability, security, and ease of use of a
Surveillix NVR, but on a PC platform. The NVR Software allows for multiple users to simultaneously connect through any network
connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL,
Cable Modems, ISDN, or 56K dial-up.
This NVR Software enables users to establish recording schedules, create motion detection zones, and use PTZ controls for each of
the system's cameras. Searching and indexing your video archive has never been easier, video can now be found, viewed, and
exported in a number of file formats with just a few clicks and can all be done on a PC or existing IT infrastructure.
FEATURES
Toshiba’s Surveillix NVR Software includes the following features:
•
•
•
•
•
•
•
•
•
•
•
•
PAN / TILT / ZOOM Controls on supported Network Cameras
Simultaneous Search, Playback and Backup
Up to 32 Network Cameras
Multiple Levels of Security Access
Advanced POS and ATM Support
Continuous, Motion Detection and Alarm Recording Modes
Video Signal Loss Detection
Records at the Encoding Resolution of the Network Camera
Digital Signature Support for Tamper Proof Exporting
Works with Computers Running Windows XP, Vista, and Windows 7
Fully integrates with Toshiba’s Surveillix NVRs and DVRs
Fully Compatible with Toshiba’s Line of Network Cameras
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NVR SOFTWARE REQUIREMENTS
Recommended Workstation/Server for NVR Software
Total Cameras / Video Input
Type & Number or Processors:
Intel® Q8200 2.33GHz+ Core 2 Quad
Intel® Q9550 2.83GHz+ Core 2 Quad
Operating System:
8/16
32
X
X
Microsoft Windows 7
X
X
X
X
X
X
Microsoft Windows Vista
Microsoft Windows XP Professional, SP2
File System:
NTFS File System
X
X
X
Memory:
2GB, DDR2 SDRAM Memory, 400Mhz,ECC
3GB, DDR2 SDRAM Memory, 400Mhz,ECC
CD-ROM AND DVD Read-Write Devices:
16X(or more) CD-RW / DVD+RW/+R
Graphics Cards:
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
128MB PCI / PCIe / AGP Graphics adapter
Keyboard and Mouse:
Entry Level, PS/2 / USB Keyboard and PS/2 / USB Mouse
Speakers:
Internal Chassis Speaker and External Speakers
Soundcard:
Microsoft® DirectX Compatible Soundcard
Network Adaptor:
1000Mbit Ethernet Network Adaptor
Internet Browser:
Microsoft® Internet Explorer 6+
Backup Software:
Nero® 8 OEM/Standard/Ultra
Display Adapter Settings:
32-Bit Color Setting
X
X
X
X
Minimum Resolution of 1024X768
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NVR SOFTWARE SPECIFICATIONS
Total Cameras / Video Input
Recording Rate:
8
16
32
30 PPS per camera (depending on hardware configuration)
YES
PTZ Control
Variable Depending on Network Camera and Network Camera Settings
User Defined Access
Sample Image Size Averages:
Password Control:
Image Compression:
Motion Detection:
Emergency Agent:
Digital Signature
Recording Mode
PAN/TILT/ZOOM
Dependant on Camera, MJPEG, MPEG4, H.264
Up to 15 Regions Per Ch. Adjustable Sensitivity
Transmitted Via TCP/IP – Pop-Up Window
Supports Digital Signature Verification
Continuous, Motion Detection, Sensor, Scheduled Recording
Built in Software Interface
Full Remote Control Through PSTN, ISDN, ADSL, or LAN
Remote Operation
Audio
8 CH Mono
16 CH Mono
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GETTING STARTED
This chapter includes the following information:
•
Software CD Contents
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NVR CONTENTS
Identify the following components to make sure everything has been properly included with your new NVR Software CD. If any of the
following items are missing, contact your dealer to arrange a replacement.
Included Component List:
NVR
Network Vdi eo Recording Software
User Manual
Please
carefully
r
eadtheseinstruc
tionsbefore
u
sing thisproduct
.
Savethismanual for
futureuse.
Manual (PDF)
Software Installation CD
Toshiba NVR Software
•
•
•
•
•
•
Surveillix Central Station (SCS)
Emergency Agent
Remote Software
Backup Viewer
Digital Signature Verifier
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NVR BASICS
This chapter includes the following information:
•
•
•
•
Installing the NVR Software
Registering the NVR Software
Becoming familiar with the Display screen
Defining Screen Divisions
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INSTALLING THE SOFTWARE
Installing NERO® Burning Rom
The NVR Software has been designed to work with Nero Burning Software Version 8. When installed, Nero will enable backup to the
CD ROM directly within the NVR Software. Without Nero installed, video data may still be backed up but must be saved locally first
and then copied to a CD using a separate application outside the NVR Software.
CAUTION: NERO Burning Rom must be installed on the PC prior to installing the NVR Software. Failure to do so will compromise the
backup features.
To Install Nero 8 and enable CD Backup using the NVR Software:
1. Insert the NERO ® CD
2. Follow the on-screen instructions.
3. Restart the system.
Installing the NVR Software
CAUTION: NERO Burning Rom must be installed on the PC prior to installing the NVR Software. Failure to do so will compromise the
backup features.
To install the NVR software:
1. Insert the NVR Software CD into the CD/DVD Drive.
2. Follow the on-screen instructions.
3. When prompted select the Server or Workstation type of installation.
Server: Preferred installation for systems with video cards equipped
with less than 128 MB of video ram or systems running Windows
Server 2003. Disables live video display.
Workstation: Preferred installation for systems with a video card
equipped with 128 MB or more of video ram. Enables live video
display.
4. Click Finish to complete the installation and close all open windows.
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Registering the NVR Software
Have the following information available before registering.
Software Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software.
System ID: The System ID is a unique code generated using the MAC address of the computer running the software. The following
steps illustrate how to obtain a unique System ID.
Locating the System ID
1. From the Display screen, click Setup.
2. Click Network Cameras.
3. Click the License tab.
4. Click Copy to copy the System ID.
Obtaining the Unlock Code
1. Open an Internet browser and go to: http://register.surveillixdvrsupport.com/
2. Type the Product Serial Number that was provided by Toshiba.
3. Type the System ID generated by the DVR.
4. Click Submit.
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5. Verify the information.
6. Click Next if the information provided is correct.
7. Once validated, the user will be provided with the Unlock Code.
8. Print the page and save for later reference.
Unlocking the Upgrade
1. Return to Setup > Network Cameras > License.
2. Enter the Unlock Code generated by the Surveillix Registration Site into the License Key box.
3. Click Register and confirm that the new License Key is listed in the Channel Connection License box.
4. Click OK.
Unlocking New Network Device
Follow the instructions above for registering the NVR upgrade to unlock any additional network devices.
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DISPLAY SCREEN
Each time the DVR starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used
on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the
time.
Opens:
•
•
•
Search Display
Backup Center
PTZ Controller
Opens Setup Display
Screen Division buttons
Current Date /
Time
Sensor Status
Relay Outputs
Live Camera Options
Right-click a camera on the Display screen to display these
options:
•
•
•
•
Full Screen
Instant Recording
Search In Live
Digital Zoom
Live Digital Zoom
Zoom in on an image while watching live video with network video cameras.
1. Double-click the live video feed of an IP camera. This feature only works in the single camera screen division.
2. Right-click the video and then click Digital Zoom.
3. Use the mouse and the scroll wheel to control the direction and zoom in / zoom out.
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CAMERA VIEW
Recording Status
Special Recording Type
INSTANT
Camera No. and Name
Recording Status Indicator
The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different
states for each camera:
Recording
Displayed when the camera is currently being recorded to the DVR.
Displayed when a camera (set up for motion detection) detects motion.
Displayed when the camera is currently not being recorded to the DVR.
Motion Detection
Display
Special Recording
There are two types of DVR Special Recording. Text is displayed on the camera indicating what type of Special Recording is
activated.
SENSOR
INSTANT
Sensor is displayed when a sensor, associated with a given camera, is activated.
Instant Recording is a manual activation of the recording for the selected camera. Regardless of the recording method,
Instant Recording will start the camera recording and also flag the video for future searches using the Index Search
feature. INSTANT is displayed when a user activates the instant recording option. Double Right-Click the video display
to activate and deactivate the Instant Recording option.
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SCREEN DIVISION BUTTONS
The Screen Division menu allows you to view cameras in groups such as two by two, three by three and four by four. The button
options are shown below.
1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View,
select a different Screen Division option from the Screen Division menu.
2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area. To return to a different Multi-Camera View,
select a different Screen Division option from the Screen Division menu.
3rd Four Cameras View – Displays cameras 9-12 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division menu.
4th Four Cameras View – Displays cameras 13-16 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division menu.
1st Nine Cameras View – Displays cameras 1-9 in the Video Display Area. To return to a different Multi-Camera View,
select a different Screen Division option from the Screen Division menu.
2nd Nine Camera View – Displays cameras 8-16 in the Video Display Area. To return to a different Multi-Camera View,
select a different Screen Division option from the Screen Division menu.
Multi-Camera View – Displays a group of cameras within the Video Display Area.
All Camera View – Displays all 16 cameras within the Video Display Area.
Multi-Camera View – Displays a group of cameras within the Video Display Area.
Multi-Camera View – Displays a group of cameras within the Video Display Area.
Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the
monitor. When this is selected, no menu options are visible. You can activate the Full Screen Option by clicking on the
Full Screen button within the Screen Division menu. You can deactivate Full Screen mode by right clicking on the
screen.
Auto Sequence – Sequences through the Screen Divisions sets. For example, selecting the 1A and then the Loop
button will sequence through 1A, 2A, 3A, 4A and then repeat. This option is not available for the 7, 10 and 13 screen
divisions.
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Custom Live View Divisions
Customize your Live View screen by changing the order of the cameras. Each screen division can be individually customized but a
camera can only be displayed once (once in 4 camera view, once in 9 camera view, etc). Both analog and IP video cameras can be
moved.
Create custom live view divisions:
1. On the Live View screen click Setup, and then click General.
2. Click Sequence Setting.
3. Drag and drop cameras from the Channel List to the desired location within the Division Group (4 Division, 9 Division, 16
Division).
Channel List
Division Group
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SETUP OPTIONS
This chapter includes the following information:
•
•
•
•
•
•
•
Setup Overview
Camera Setup
Motion
Schedule
Network
Information
Administrative
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SETUP OVERVIEW
The Setup options allow you to optimize your DVR by adjusting things like camera names,
reboot schedules, recording schedules and more. It is extremely important that you setup
your DVR correctly for several reasons.
•
Recording Schedules – By optimizing the recording schedule you can increase the
amount of pertinent recorded video that is saved on the DVR and keep it longer. You
can optimize the type of recording done by adding motion detection to this as well,
again increasing the amount of useful video.
•
•
DVR Access – By setting up the access passwords you can tightly control the types
of access an individual may have. This ensures the security and integrity of the DVR.
Camera Naming – By naming each camera you can easily identify the location and
any other pertinent information that may be helpful simply by viewing it on the Video
Display Area.
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CAMERA SETUP
Define Camera Name
Selected Camera
Display
Select Camera
Selects the camera to be edited.
Selected Camera Display
Sensor Connection
Camera Name
Displays the live camera feed from the camera selected.
Specify which sensors are currently in use.
Specify a name for each camera.
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NETWORK VIDEO
Connected Devices
Automatic Camera Finder
Supported IP Camera Manufacturers
ACTi
Panasonic
Arecont Vision
Axis
Pixord
Samsung
Securgen
Sony
Brans
D-Link
IQeye
Stardot
Toshiba
VivoTek
Lumenera
Mobotix
Connecting a Network Device
Connecting Manually
1. From the Display screen, click Setup.
2. Click Network Video.
3. Click the Add/Remove Device tab.
4. Select your network device from the Device Type list.
5. Type a Device Name.
6. Type the IP/URL address, Port, User ID and Password of the device.
7. Click Add.
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Connecting with Camera Finder
1. From the Display screen, click Setup.
2. Click the Network Video tab.
3. Click the Add/Remove Device tab.
4. Click Find Cameras to automatically find all connected Network cameras.
5. Select the check box next to the desired camera.
6. Click Get Device.
7. Type the User ID and Password of the device.
8. Click Update.
Assigning a Network Device to a Channel
1. From the Display screen, click Setup.
2. Click Network Video.
3. Click the Channel Setup tab.
4. Click an available channel on the Channel List.
5. Type the desired Position Name.
6. Select the appropriate network device added previously.
7. If the device has PTZ capabilities, select the PTZ Camera check box to enable.
8. If supported, select the Use Network Camera Motion Detection check box.
9. Select Intensive Motion, Intensive Sensor, and/or Intensive Instant to increase the recording rate on an event.
10. Click Apply, and then click Exit Setup.
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Assigning Audio Channels to a Network Device
1. From the Live View screen, click Setup.
2. Click Network Video.
3. Click the Audio Setup tab.
4. Click an available audio channel on the Channel List.
5. Select a network device added previously.
6. To record the network audio select the Record Network Audio check box. The audio channel will be available on the search
screen.
7. To access the audio channel from the Live View screen, select the Enable Network Video in Live View check box.
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Camera Configuration
The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix DVR
Displaying More Columns
The Camera Configuration tab can be customized to display the information you use most. Click Select Column to add or remove
specific columns.
Capture FPS
Record FPS
Schedule
IP Address
Port Number
Resolution
Record FPS
Frame Rate
Codec
Quality
PTZ
Manufacturer
Model
Accessing the Configuration Menu
Use the Surveillix interface to access basic network device menu functions.
1. From the Display screen, click Setup.
2. Click Network Video.
3. Click the Camera Configuration tab.
4. Highlight the desired camera.
5. Click Setup Network Device.
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MOTION SETUP
The DVR allows the user to adjust several different Motion Settings and create motion detection areas.
Display full screen video
pop up on motion event
Beep on motion event
Display full screen video
pop up on sensor event
Schedule recording at a regular specified interval
Reduces Analog Signal Noise from Motion Detection
Create a Motion Area
1. Click Motion in Setup.
2. Select a camera from the Select Camera list.
3. Select the Detect Detail Motion Area check box.
4. Click Clear.
5. Click Advanced Motion Area Setup.
6. Click a Motion Detection Area shape button.
7. Drag the mouse over the camera image.
Note
To create a polygon shape, click the mouse at each point
and double-click to close the shape.
8. Click OK.
9. Move the sliders to adjust motion sensitivity and the noise filter.
10. Define the pre-alarm and post-alarm recording time for a motion
event.
Pre Alarm – 0 > 50 Seconds [The number of seconds the DVR
records before motion is detected]
Post Alarm (MOTION) – 0 > 50 Seconds [The number of seconds
the DVR records after motion is detected]
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Activating an Alarm on a Motion Event
1. In the Motion Setup window, select a camera to edit from the Camera list.
2. Create a motion area.
3. Select the Alarm Output check box.
4. Select a Control Output to activate for the selected camera.
5. Select an Alarm Duration time when a motion event occurs.
Regular Interval Recording
Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion. This option is
only available when Motion recording or Sensor recording is selected in the recording schedule.
To enable Regular Interval Recording:
1. Select the Regular Interval Recording check box.
2. Specify how often to take an image when no motion is occurring. Users can go as little as one image per second.
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GENERAL SETUP
Function
Beep on Login Fail
Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login
will stop the beeping.
Sequence Setting
Allows the video out picture to automatically cycle through channels at a set speed. Example: .Cycle
through channels 1-6 at four-second intervals.
Display Options
Use Full Screen
Display Size
Stretch the Surveillix interface to use the full monitor screen.
Select from available monitor display sizes. Use to correctly display video on wide screen monitors.
Voice Warning
The DVR allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created
sound file that is unique to the application. The selected WAV file is played through speakers attached to the DVR.
Open Sound File
Test
3. Click the Open Sound File icon to browse for a WAV file. The selected file will display in the box on the left.
4. Click the Test icon to verify the audio file.
5. Select Motion Event and/or Sensor Event to trigger the audio file.
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Connecting to a Wide Screen Display
1. Click Exit on the Display screen and select Exit in Windows Mode.
2. Right-click the Desktop and select Properties.
3. Click the Settings tab.
4. Drag the Screen Resolution bar to the proper resolution of the connected display.
Tip
Refer to the display documentation for the proper resolution settings.
5. Click OK and confirm the change.
6. Double-click the Surveillix Server icon on the Desktop.
7. Click Setup on the Display screen and then click General.
8. Under Display Settings, select the Use Full Screen check box and then select the correct resolution from the Display Size list.
9. Click Apply.
Connecting a Second Monitor
1. Click Exit on the Display screen and select Exit in Windows Mode.
2. Right-click the Desktop and select Properties.
3. Click the Settings tab.
4. Click the secondary display and click the Extend my Windows desktop onto this monitor check box.
Tip
Refer to the display documentation for the proper resolution settings.
5. Click OK and confirm the change.
6. Double-click the Surveillix Server icon on the Desktop.
7. Click Setup on the Display screen and then click General.
8. Under Function, select the Dual Monitor check box.
9. Click Apply.
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Volume
The volume control allows fine tuning of the volume settings on the DVR.
Volume Options:
• Slider Controls – Used to adjust the literal volume for the
respective devices listed.
• Mute Check Box – Select the mute check box to mute volume
on any of the device columns or select the Mute All check box to
mute all audio on the DVR.
Hybrid Sensor Setup
This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the DVR Software.
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Auto Sequence Setting
Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal
is used to display on a spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences
through each selected channel.
Screen Division Options
Enable Sequencing
Enable All Cameras
Select interval between
switching cameras
Custom Mode
Create non-standard screen divisions
Skip 0 FPS Channel
Sequence skips cameras with no video signal
Create Custom Auto Sequence
1. Open General setup and click Sequence Setting.
2. Click individual cameras in the left pane or click Select All to include all cameras in the sequence.
3. Select an Interval time (in seconds) to display each screen in the sequence.
4. Select screen division options for appropriate cameras.
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SCHEDULE SETUP
Recording Schedule
The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording
desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by
automatically scheduling the DVR to restart periodically.
Single Day Selection /
Multi Day Selection
Open Restart
Setup Window
Recording Schedule Window
Create Special Day
Recording Schedules
Recording Mode Options
Emergency IP Setup
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Sensor Schedule
The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule of a
particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will
be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup menu.
Single Day Selection /
Multi Day Selection
Open Restart
Setup Window
Sensor Schedule Window
Create Special Day
Sensor Schedules
Alarm Options
Emergency IP Setup
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Create a Recording Schedule
1. Select a day to begin creating the schedule for -or- click Single Day Selection, enabling Multi Day Selection, to create the
same schedule for multiple days.
2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired
Time-Blocks are highlighted, click a Recording Mode button. The Time-Blocks should now appear Blue for Motion, Yellow for
Continuous and White for No Recording.
Note
Leave cameras recording with Sensor Detection set to No Recording for the specified time block(s).
Create a Sensor Schedule
1. Click Schedule and then and then select the Sensor option. Select a single day or click Single Day Selection to include
multiple days in the schedule.
2. Highlight the Time-Blocks within the Recording Schedule window for the sensor(s) to enable and schedule. Once the time
blocks are highlighted click Enable. The time block will now appear red.
Scheduling Alarm Events
There are three types of Alarm Events:
ALARM EVENT:
CENTRAL STATION: This option sends a Map Alarm to Central Station software such as SCS Multi-Site Management.
EMERGENCY AGENT: This option sends the Alarm Event to the Emergency Agent software.
This option logs the Alarm Events on the local server.
Motion can be designated as an alarm event. Often motion does not need to be treated as an Alarm event. Ex: During work hours,
motion that occurs is expected and should not be treated as an alarm. However, after business hours, any motion that occurs could be
treated as an alarm.
1. Click Schedule on the Setup screen.
2. Select either Recording or Sensor.
3. Highlight time blocks in the schedule that have been set to Motion (or Sensor) and click the desired Event buttons (Alarm Event,
Central Station, Emergency Agent). A corresponding letter will display in the selected time blocks.
Emergency Agent Schedule
Video recording triggered by motion or sensor events can be sent to the Emergency Agent software.
1. Enable the Emergency Agent Event. (see Scheduling Alarm Events above).
2. Enter the IP Address of a PC running the Emergency Agent software under Emergency IP.
3. Select the check box next to the IP Address to enable it. Only one IP Address is supported at a time.
4. Enter the recording duration (in seconds) in the Emergency Time box.
Tip
See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software.
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Special Day Schedule
The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as
Holidays, Special Events, etc.
Special Day Mode / Normal Day Mode
Date Bar
Configured Special Days List
Creating/Editing a ‘Special Day’ Schedule
1. Click Normal Day Mode to enable the Special Day Mode.
2. Select a day by typing the date or clicking the arrow to the right of the Date Bar.
3. Highlight the time-blocks within the Recording Schedule window for the camera(s) selected. Once the desired Time-Blocks are
highlighted, click a Recording Mode button.
4. When finished creating the schedule the Save Special Day.
Note
The special day should now appear as a date in the Special Day Schedule.
Deleting a ‘Special Day’ Schedule
1. Select a date from the Special Days list.
2. Click Delete Special Day.
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System Restart Setup
System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters.
Create System Restart Schedule
1. Click Schedule on the Setup screen.
2. Click Restart Setup.
3. Select the day(s) of the week to schedule an automatic system restart and select the check box to enable shut down.
Note
This step alone does not trigger the DVR to restart, only to shut down.
4. Specify the time of day to schedule the system restart.
5. Select the Restart option.
Note
If Off is selected, the DVR will shut down at the specified time but not restart.
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NETWORK SETUP
Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent
and enable Remote Access.
Settings for Video Sent to Remote Client
Use with
Emergency Agent
Use with Remote
Connections
Enable RS-232
Keyboards (PTZ)
Between DVR and Remote Client
Time Out Value
When attempting to connect to the DVR, if the connection does not succeed during the timeout
period (seconds), the connection will be terminated.
Emergency Port
Center Port
Used to connect to the Alarm Monitor software.
Used to connect to the Surveillix remote software. This port must be specified in the Remote
Software to connect to the DVR.
Note
Center Port 1025 is not available for remote connections. It is used by the ATI VGA management suite
Image Port
Search Port
Used to transfer the video to the Surveillix remote software.
Used to transfer search information to the Surveillix remote software.
Note
If connecting to the DVR through a firewall, the above ports must be open to incoming and outgoing traffic.
Resolution
By setting the resolution low, the images will be sent faster, however, the image quality will be
reduced considerably. When set to Original, full quality video will be sent [720 x 480 (NTSC) 720 x
576 (PAL)]. The Original setting is very bandwidth intensive.
Transport Rate
Throttles the bandwidth on the DVR. This option is based on percentages of images sent.
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ADMINISTRATIVE SETUP
Select Date
Log Data Display
Export Log Data (1 to 7 days)
Disk Management
The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard
Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For
more information about Disk Management, consult a Windows XP manual.
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User Management
The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be
assigned different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights,
however only the true administrator account can log into the User Management Console.
Enable Auto Log Off
Log Off User after x Minute(s) of Inactivity*
*Auto Log Off affects all users
Note
The Delete User button immediately deletes the user – use cautiously.
Add a New User
1. From the Display screen, click Administrative.
2. Click User Management.
3. Click Add User to open the User window.
4. Enter a User Name and Password.
5. Enable appropriate Permissions.
6. Select Cameras and Audio channels to hide from the user.
7. Assign a User Rank.
8. Click OK to save changes and close the window.
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User Rank
The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR
Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank
can kick another user out and take control of the PTZ.
The User Rank option affects:
SETUP ACCESS - The DVR Software can only have 1 user accessing Setup at any given time. A user with a higher rank will
kick another user out and then open Setup. NOTE: User settings will NOT be saved when a user with a higher ranking logs in.
PTZ CONTROL - The DVR SOFTWARE can only have 1 user using the PTZ controls at any given time. A user with a higher
rank will kick another user out and then open the PTZ controls.
1. From the Display screen, click Setup.
2. Click Administrative.
3. Click User Management.
4. Enter the Administrator password and click OK.
5. Select a user from the Select User box and click Update User.
6. Set the user’s rank using the User Rank list and click OK to save changes.
Changing the Administrator Password
1. Inside Administrative setup, click User Management. When the prompt appears, click Change Password.
2. Enter the new password and click OK.
Default Administrator Password
The default administrator login is:
User: Administrator
Password: <blank>
Log Management
The Log Management window provides the user the options to overwrite log files or schedule log deletion.
Setup Log Management Options
1. From the Administrative setup display click Log Management.
2. Select the check box to enable the Log File Overwrite Option.
Set Log Overwrite
a. Select Overwrite and define the size of the log file cache.
Set Log Cache Size
a. Select Do Not Overwrite and define the number of days to maintain log files.
Manually Delete Log Files
a. Select the type(s) of log file to delete. System Log, Event Log, Alarm Log.
b. Click Delete All.
3. Click OK to save the settings and close the window.
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Status Check / Email
General
1. Click Setup on the Display screen.
2. Click Administrative.
3. Click Status Check/Email.
4. Select the Enable Email Alarm check box.
5. Enter a From Name and e-mail Address.
Note
This name and address will appear in the From line of the email
alert message.
6. Enter the SMTP information for the “From” email account. Contact the
email administrator for this information if necessary.
7. If using a secondary email account select the Use Secondary SMTP
check box and complete the SMTP information.
8. Click Test to check settings.
9. Click Apply when finished.
Users
1. Set up the General tab first.
2. Click the Users tab.
3. Select the type of Event to send email on.
4. Enter the User Name and E-mail Address of an email recipient.
5. Click Add.
6. Repeat for additional recipients and types of events.
Note
A separate email notification for each type of event must be set
up for a single recipient to receive notifications for each type of
event.
7. Click Apply when finished.
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Storage Check
1. Set up the General and Users tabs first.
(see above)
2. Select the Use Storage Check check box.
3. Define the number of minutes.
4. Select an Alert Option, Beep or Popup Message, if desired.
5. Click Apply.
Recording Data Check
1. Setup the General and Users tabs first.
(see above)
2. Select the Recording Data Check check box.
3. Define the number of hours between data checks.
4. Select the Action Method.
5. Click Apply.
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SMART Information
The SMART Information tab displays Hard Drive information.
SMART Alert
1. Setup the General and Users tabs first.
(see above)
2. Select the Enable SMART Alarm.
3. Define the number hours between SMART checks.
4. Select the type of SMART event to trigger an action.
5. Define the maximum HDD temperature.
6. Select an action method.
7. Click Apply.
Alarm Event
1. Setup the General and Users tabs first.
(see above)
2. Select the Use Email Alarm check box.
3. Define the number of minutes between recording data checks.
4. Select Motion and/or Sensor to send and alert on that type of event.
5. Click Apply.
6. Click Close to return to the Administration tab.
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HDD Management
HDD Management allows you to select drives to record data and add network drives.
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INFORMATION
The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to
the DVR and store tech support and contact number information.
Current Server
Software Version
Total HDD /Available HDD Space
User-Defined
Contact Numbers
Enter comments
Site Code
A user-specified unique identification name used by other DVR software to identify the DVR. (Remote,
Emergency Agent, SCS, Digital Signature Verifier)
INSTANT RECORDING
The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When
Instant Recording is activated the DVR flags the clip as an event so Instant Recording instances can be found using the Index Search
Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of
video for easy retrieval at a later date.
Activate Instant Recording
1. From the Display screen, double right-click the camera on which to enable instant recording. An INSTANT label will be placed on
the upper right corner of the video.
2. To turn the Instant Recording option off, double right-click the camera a second time.
Searching ‘Instant Recorded’ Video
1. From the Display screen click Search.
2. Click Index Search.
3. Select the Instant Recording option. See the Search chapter for more information.
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SEARCH
This chapter includes the following information:
•
•
•
•
•
•
Search Overview
Daylight Saving Time
Index Search
Preview Search
Graphic Search
Motion Search
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SEARCH OVERVIEW
The DVR has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor
indexing to calendar views highlighting days with recorded video; the DVR is equipped to help the user quickly find a specific video or
event.
The following chapter describes how to use the DVR Search features.
Screen Division buttons
Hour/Minute Control Bar
Calendar button
Play Controls
Audio Channels
Playback Date/Time
Current Date/Time
Camera Select buttons
Note
Audio Channel buttons are only viewable when one camera is selected.
Play Controls
Back Frame
Rewind
Moves video back one frame
Rewinds video
Stop
Rewind
Play
Stop
Stops video playback
Plays video
Play
Forward Frame
Moves video forward one frame
Forward Frame
Back Frame
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Adjust the Brightness of an Image
1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.
2. Move the Brightness slide bar to the right or left to adjust the brightness.
3. Reset the Brightness by moving the slider back to the center of the bar.
Zooming in on an Image
1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.
2. Move the Zoom slide bar to the right or left to zoom in or out of an image.
3. Reset the Zoom by moving the slider back to its original position on the bar.
Zooming in on a Portion of an Image
1. Right-click the area of interest on the image and select Zoom.
- or – Double-right-click the image.
2. Repeat to zoom in further.
3. Continue clicking the right mouse button and the image zoom will cycle back to the original size.
Open Video from a Saved Location
Previously saved video clips or backup files can be searched for content. Find file by date and time or by name.
1. Click Open to search for the saved file.
2. Select a file from the list of saved clips and backup files or search by start hour.
3. Click OK to open the saved file.
Time Sync
The Time Sync option synchronizes a single channel of video to playback in real time. Ordinarily the video may playback slower or
faster depending on several factors, including how many PPS recorded and number of cameras playing at the same time.
1. Select a single image to synchronize by double-clicking on an image.
2. Click Time Sync. The video will now playback in real time.
Clean Image
The DVR is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are
mixed. Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to high
speed moving images. The Surveillix DVR allows the user to remove this by clicking the Clean Image button.
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PERFORMING A BASIC SEARCH
There are several different types of searches that can be performed on the DVR. The most basic involves selecting the date, time,
camera, and clicking play.
1. Click the Calendar button to select a date.
2. Select a time by clicking the up and down arrows to the right of the time display.
3. Click OK.
4. Select one or more cameras.
5. Click Play. Video can be played forwards, backwards, or frame-by-frame.
PRINTING AN IMAGE
1. Using the Search screen, locate a frame to print.
Note
Only one camera can be selected at a time for this function to work.
2. Click Print. A Print Options window appears. Depending on the printer being used, there may be several printing options
available. Refer to the printer manual for more information.
3. Click Print to print the selected images.
Note
The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is installed.
DAYLIGHT SAVING TIME
The DVR automatically adjusts for Daylight Saving Time changes. When the hour “jumps forward” no video is lost because an hour is
skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over.
The Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises.
To access the ‘lost hour’:
1. From the Search screen, click the Calendar button.
2. Select the date when Daylight Saving time ‘lost’ an hour. The Daylight Saving option
appears.
3. To play back the ‘lost hour’, select the Daylight Saving check box and enter the
repeated hour in the time box.
4. Click OK to confirm the date and begin playing the video using standard search
features.
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SAVE TO JPG OR AVI
The DVR can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file formats
are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats
which make them the most ideal formats to use.
JPG
AVI
Optimized for compressing full-color or grayscale photographic images, JPG images are 24-bit (16.7 million color) graphics.
Use JPG to export a single image or frame.
AVI image data can be stored uncompressed, but it is typically compressed using a Windows-supplied or third party
compression and decompression module called a codec. AVI is used to export a video clip.
1. From the Search screen, click Save.
2. Select the Export Type: Image File (JPG) or AVI File.
Note
Different image format types provide different file-sizes,
quality and compatibility.
Image File
a. Select Quality (50>100). When size is not an issue, set the
quality to 100.
AVI File
a. Enter the duration (seconds) to record. Although 100 is the
longest time displayed, a longer recording may be entered
manually.
b. Select a Compression Codec. Each codec provides different
levels of quality, compatibility and file-size.
c. Select Quality - 50>100. When size is not an issue, set quality
to 100.
3. Click Export to save file. The Cancel button exits the window
without exporting file.
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Bookmarks
Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature.
1. Perform a search for the desired video.
2. Stop playback at the beginning of the desired clip.
3. Right-click the video and select Start Bookmark.
4. Click the play button to continue playback.
5. Stop playback at the end of the desired clip.
6. Right-click the video at the desired end point and select End
Bookmark.
7. Type a name to identify the bookmark in the Title box.
8. Enter a memo or notes in the More Information box.
9. You may also select additional channels to include video at
different locations recorded at the same time.
10. Click Create.
Modify Bookmarks
You can modify a previously created bookmark to change the start or end time of the clip, add additional comments, change the title, or
add additional cameras.
1. From the Search screen, click Graphic Search and then
click Bookmark.
2. On the calendar, select the date the desired bookmarks were
created.
3. Select the desired bookmark from the list.
4. Make the desired change.
5. Click Modify.
6. When the modification is complete, click Cancel to close the
window.
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Single Clip Backup
Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip
Backup allows the user to backup a single camera without hAVIng to backup multiple cameras at a given time. The Clip Backup option
gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy for the
Backup Viewer if needed.
1. From the Search screen, click Save.
2. Select the drive from the file tree to save data to. (Hard disk drive,
removable drive (USB), CD/DVD drive)
3. Select cameras from the list.
4. Define the Start and End time of the backup clip.
5. Select the Include Viewer check box to include a copy of the proprietary
Backup Viewer Software to view the clip on virtually any Windows
machine.
6. Click Add Memo to include additional information.
7. Click Backup to start the backup.
Note
If backing up to a removable USB device click the Unplug or Eject
Hardware button after backup is complete to safely remove the
device.
Single Clip Backup Using Bookmark Data
1. From the Search screen, click the Save button.
2. Select the drive from the file tree to save data to. (Hard disk drive, removable drive, CD/DVD drive).
3. Click Use Bookmark Data.
4. On the calendar, select the date the desired bookmarks were created.
5. Select the desired bookmark from the list and click OK.
Note
To include multiple bookmarks in a clip backup, select the Multi
Backup check box before selecting the desired bookmarks.
6. Select the BV Copy check box to include a copy of the proprietary Backup
Viewer software to view the clip on virtually any Windows machine.
7. Click Add Memo to include additional information.
8. Click Backup to start the backup.
Note
If backing up to a removable USB device click the Unplug or Eject
Hardware button after backup is complete to safely remove the
device.
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INDEX SEARCH
Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a
user to perform a search based on criteria such as Sensor, Motion and Instant Record events
Performing an Index Search
1. Click the Calendar button on the Search screen to select the date to search.
2. Click Index Search.
3. Select the cameras and sensors to include in the search.
4. Select the Select Time check box to define a specific period.
5. Select an event type to search (Sensor, Motion, Instant Record) or select the
All Event option.
6. Click OK. There may be a delay while results are returned. Results will be
displayed in a column on the left side of the screen – Each line represents a
segment of video. If no results are found, “NO IMAGE FOUND” will appear in
the column.
7. Once the results are displayed, double-click any one to play the associated
video.
8. Once the desired image is found, apply it to the Main Search by clicking the
Close button at the bottom of the results column.
Index Search Results Display
Event Type:
M – Motion
Event Recorded on Camera #
Time Event Occurred
Image Display Area
S – Sensor
I – Instant Record
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PREVIEW SEARCH
Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred.
The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one
image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute
increments by selecting one of the images displayed.
These example images show how the Preview Search functions.
The first screen that appears has 24 images displayed. Each image represents the first second of each hour. If there is no image
recorded during that period then nothing will be displayed.
When an hour is selected (by double-clicking on the image), a new screen appears with 6 images. Each of these images represents a
10 minute segment of video within the selected hour.
Once a 10 minute segment is selected (by double-clicking on the image) the final screen appears which breaks down that 10 minute
segment into 1 minute increments (10 images).
1 Day (24 Hours)
1 Hour Increments
1
6
2
7
3
8
4
9
5
10
15
11
12
14
13
18 19 20
22 23 24
16 17
21
1
Minute Increments
1
5
9
3
7
4
8
2
6
1
2
5
3
6
4
10
1 Hour
10 Minute Increments
10 Minutes
1 Minute Increments
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Performing a Preview Search
1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image.
2. Click Preview Search. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed
where the image should be.
3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view
by right-clicking on an image.
4. Refine the search by double-clicking on an image to select it. 10 images display. If needed, return to the previous 6-image view
by right-clicking on an image.
5. Double-click an image to select the 1-minute segment of video to play. A single image displays. If needed, return to the
previous 10-image view by right-clicking on an image.
6. Use the Play controls to play the video of the selected segment.
7. To exit out of the Preview search with the current image still selected, click Preview Search again to clear it.
GRAPHIC SEARCH
The Graphic Search option displays video in graph format.
Hours 0-23 (24 hours)
Cameras
Recording Block
Performing a Graphic Search
1. Click Graphic Search and then click Recording Status on the Search screen.
2. Click the calendar icon to select a day.
3. Click on an area of the blue recording block. Only one camera can be displayed at a time.
4. Recorded video from the corresponding camera and time block will display above.
5. Use the mouse or arrow buttons to move through recording blocks and view video.
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OBJECT SEARCH
Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly
displayed and can be viewed quickly.
Performing an Object Search
1. Perform a Basic Search. See the instructions on Performing a Basic Search.
2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image.
3. Click Object Search on the Search screen.
4. Click and drag the mouse on the video display to define a motion region area. Resize by pulling on the small square boxes
located on the outer perimeter of the area.
5. Click Start Search, the Object Search Filter Information
window will open
6. Select an End date/time. One hour is the default setting.
7. Adjust the sensitivity if necessary.
8. Click OK.
9. Select a motion event from the search results list displayed
on the right
10. Click Apply to Main Search to display the selected image
in the main Search screen and to use play controls
11. To start a new object search using the original image, click
Reload First Frame.
12. To exit Object Search without selecting an image, click
Cancel.
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MOTION SEARCH
The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of
video at or above that level.
Tip
To enable motion data to be saved for Motion search, ensure that you select the following settings:
On the Motion setup page under Motion Regions, select the Detect Detail Motion Area check box.
On the General setup page under Display, select the Motion Detect on Continuous Recording check box.
Note
Motion Search is only available for newly recorded video; it is not compatible with video recorded prior to version 3.6.
Camera Information
Motion Tolerance Level
Timeline
Performing a Motion Search
1. From the Search screen select a camera. Motion Search can only be performed on one camera at a time.
2. Click Graphic Search and then click Motion Search.
3. Click the calendar icon to select a day.
4. Adjust the motion level line.
5. Adjust the timeline display settings.
6. Click the play button to start playback.
Tip
You can drag the blue line on the Timeline or motion level box to adjust the time.
AUDIO PLAYBACK
Audio is played back at 48,000Hz.
To play audio with the video:
1. Select a single camera by turning off all cameras but one using the Camera Select buttons. The audio buttons will be displayed.
2. Select a single audio channel to play. When an audio channel is selected, the Time Sync button will be automatically selected.
3. Click Play.
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SEARCH IN LIVE
The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live
video within seconds of an alarm event or suspicious activity.
1. Move the mouse cursor over the desired live video display on the Live Display screen.
2. Press the scroll button on the mouse.
3. The search in live Controls will display at the bottom of the
image.
4. Use the controls to pause, rewind, move frame-by-frame or
resume playing as desired.
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NOTES:
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PAN / TILT / ZOOM
This chapter includes the following information:
•
•
•
•
Overview
Setting up the PTZ
Creating and Viewing a Preset Position
Creating and Viewing a Preset Pattern
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68
PAN / TILT / ZOOM OVERVIEW
The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by increasing the
usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep
across large areas.
NOTE
PTZ setup and control is only available for supported video encoders with a PTZ RS-485 pass-through.
SETTING UP A PTZ CAMERA
Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000
ft using 22 Gauge Twisted Pair.
It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts it to an RS-485
signal which is then sent to the PTZ camera.
Refer to the Connections section of this manual for information on connecting the PTZ camera to the DVR.
Enable the PTZ Settings
1. Inside the DVR PTZ Setup, select the PTZ camera using the Camera Channel list.
2. Enable the PTZ functions of the camera by selecting the Enable Pan/Tilt check box.
3. Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings (See Advanced PTZ Setup in this
chapter).
Note
The majority of major PTZ manufacture protocols are included in this software. Refer to the Supported Protocols list in
this manual.
4. Click Apply and then click Exit.
5. From the Display screen, click PTZ (See the chapter on DVR Basics). The PTZ Controller will open.
6. Select the PTZ camera to control by clicking on its video on the display screen. The camera number will appear inside the PTZ
controls.
7. Using the PTZ controls, move the PTZ around.
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ADVANCED PTZ SETUP
PTZ signal type
Adjust Speed Settings
Connection Settings
Note
Preset and Tour options may vary depending on the camera
Creating and Viewing Preset Positions
A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be
defined and labeled if the camera supports this.
Creating a Preset
1. Inside Setup, click PTZ and select the camera.
2. If the camera is already selected click Open PTZ Controller.
3. Move the selected camera to the desired position using the Pan/Tilt/Zoom/Focus controls.
4. In the Preset & Tour Detail section, choose a Preset # (1-10)
using the list or the Right and Left Arrow buttons and click Select.
Note
Preset positions can also be created using the advanced buttons on the PTZ graphical controller.
Viewing a Preset
1. From the Display screen select the PTZ camera by clicking on it.
2. Using the keyboard click the number keys corresponding with the Preset Positions. The camera will move to the saved Preset.
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PTZ Address Settings
Some protocols support software address settings.
The RX Addresses and ID settings are compatible with a particular
line of receivers that support 2 ID addresses.
The PT Driver Address is associated with the PTZ ID address set
on the camera. The addresses must match for the DVR to
communicate with the proper PTZ camera. This is especially
important when a large number of PTZ cameras are connected to
the DVR.
Note
To select a PT Driver Address of 129-254, manually
enter the ID in the box.
ACCESSING PTZ MENUS
Some protocols support the ability to access the
Internal PTZ Onscreen menu.
Since every PTZ camera is different, the functions of
these options can vary slightly.
Arrow buttons
The Surveillix DVR provides an easy way to access
the cameras options. For explanations of what those
options are please refer to the manual that came with
the camera.
Note
Use the arrow buttons on the PTZ
controller move through the PTZ menu
options and/or highlight options.
Select Item on Menu
Open PTZ Camera Menu
Close PTZ Camera Menu
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CONTROLLING A PTZ CAMERA
The Surveillix DVRs provide control for a PAN/TILT/ZOOM camera in two different ways.
The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen.
The second method is to use the mouse to control the camera directly from the live video display. (On-Screen Compass)
Using the Graphical PTZ Controller
1. Use the Arrow buttons to control the direction of
the PTZ camera.
2. To select a new camera, click the video display
of a different camera on the Display screen
display.
Displays Current
Camera
Arrow buttons
Note
Eight directions are available only for
select protocols. Only four of the PTZ
Control buttons work for all protocols
(UP, DOWN, LEFT, RIGHT).
Activate Corresponding
Preset Position
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Using the On-Screen Compass
1. Click Setup on the Display screen.
2. Click PTZ.
3. Select the On Screen Compass check box to enable the
feature.
4. Click Apply.
5. Click Exit to return to the Display screen.
6. Click PTZ.
7. Control the PTZ by dragging the mouse on the screen in the
desired direction.
Note
A green line will appear to show the direction the PTZ will move. The shorter the line the less the PTZ will move. The
longer the line the more the PTZ will travel in the specified direction.
UNDERSTANDING TOURS
Travel Speed
The speed between one Preset position to the next
Dwell Time
The length of time (in seconds) that a PTZ Tour displays a Preset Position.
Setting: Start Pos / End Pos
Define a Mimic Tour. The Start Position button begins the ‘recording’ process. The Stop Position
button ends it.
Pan Swing / Tilt Swing
Run / Stop
This option enables the Horizontal (Pan) or Vertical (Tilt) ‘Guard Tours’.
Runs the selected Pan or Tilt Tour.
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PTZ Tour Schedule
Hours 0-23 (24 hours)
Cameras
Create PTZ Tour Schedule
1. Click Setup on the Display screen.
2. Click PTZ.
3. Click Tour Schedule to open the PTZ Tour Schedule window.
4. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple
days with the same schedule.
5. Click and drag the mouse cursor to select blocks of time (hours 0-24) and corresponding cameras.
6. Click Select.
7. When finished click OK to save changes and close the window.
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NOTES:
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BACKING UP VIDEO DATA
This chapter includes the following information:
•
•
•
•
Overview
Saving Video to a DVD
Saving Video from a Single Camera
Scheduling Regular Video Backup
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BACKUP OVERVIEW
The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the
DVD-RW drive, Network Storage Locations, and External Hard Drives.
The DVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are
CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every DVR comes equipped with a DVD-RW drive, USB port,
and Network Adapter.
The DVR is capable of performing a backup to multiple CD/DVDs when the file sizes exceed the capacity of a single disk. You may
also specify multiple locations for backup as well as the order they are recorded to.
The DVR backs up video data using a proprietary compression format that can only be read by the DVR Backup Program. This
ensures the integrity of the data.
Throughout the backup process the DVR will continue recording without interruption. This is the result of the tremendous multiplexing
power of the DVR, which allows it to perform virtually all functions without disrupting the recording process.
Nero® Express
The DVR uses Windows® XP® Embedded running Nero® Express 8 to write data to the DVD-RW Drive. This solution allows the DVR
software to read and write data to the DVD-RW Drive without formatting the disk first.
CAUTION: Although many features are available within Nero, it is highly recommended that you do NOT
use any features other than those necessary for the standard backup of video data as outlined in this
section, loss of information or software instability may result.
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General Screen Overview
The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to
a specified storage location.
Calendar
Select Additional Drive/Folder
Define Drive Priority
Select Remote Network Location
Hour / Minutes
Backup Status
Fixed HDD
Recording data displays in hourly (24 horizontal columns) and 10-minute (6 vertical cells) segments.
Green cells indicate time with recorded video. Red cells indicate time selected for backup.
Displays the size of all video currently selected for backup, the available size of the media currently
selected for backup to, and the dates and times of video currently selected for backup.
Display all Hard Drives
Performing a General Backup
1. Click Backup on the Display screen.
2. Select the date or dates to back up using the calendar. Dates highlighted in blue contain recorded data.
3. Select the blocks of time to back up using the Hour/Minute grid. Blocks of time with recorded video are highlighted in green.
Blocks of time selected for backup are highlighted in red.
4. Select the backup drive or drives under Select Backup Media, or click Network Drive, or Browse. When selecting the CD-RW
Drive you must specify the number of CDs to use for backup.
5. Click Backup Order to set the backup order.
6. Select the Include Viewer check box to include the Backup Viewer Application.
7. Click Start Backup to begin the backup process. A progress bar will be displayed in the lower right corner of the Display screen.
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Clip Screen Overview
The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage
location
Performing a Clip Backup
1. Click Backup on the Display screen.
2. Click the Clip tab at the top of the Backup Center window.
3. Set the Start Time and End Time under Time Setup.
4. Select the cameras to back up in the Channel Selection box.
5. Select the Backup Drive to save the backup video to.
6. Select the Include Viewer check box to include the Backup Viewer Application.
7. Enter pertinent clip information into the Clip Information section in the Description box.
8. Click Backup to begin the backup process. A progress bar will be displayed in the lower right corner of the Display screen.
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Scheduled Screen Overview
The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, on a regular
scheduled basis (1-24 hours). The Scheduled Backup Screen is similar to the General Backup Screen.
Performing a Scheduled Backup
1. Click Backup on the Display screen.
2. Click the Schedule tab at the top of the Backup Center window.
3. Select the blocks of time to back up using the Hour/Minute Grid. Blocks of time with recorded video are highlighted in green.
Blocks of time selected for backup are highlighted in red.
4. Set the Backup Time to perform the backup.
5. Set the Repeat Backup Time to specify the number of hours between backup procedures (between 1 and 24 hours).
6. Select the Backup Drive to save the backup video to using the Select Backup Media menu or the Network Drive button. To
save to a local drive or partition you must first rename the location “Backup”.
7. Check the Overwrite on Disk Full check box to overwrite previous scheduled backups when the disk becomes full.
8. Click Save Backup Setting to save the current backup setting and return to the Display screen.
Specifying Scheduled Backup Drives
In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a
backup drive.
1. Exit and restart in Windows mode.
2. Double click the My Computer icon on the DVR desktop. A file menu will
be displayed.
3. Right click on the drive to specify as a backup drive for Scheduled
Backup and click Rename. Rename the drive to ‘Backup’. Repeat this
process for all drives to use for Scheduled Backup. To remove a drive
from use for Scheduled Backup, change its name to something other
than ‘Backup’.
4. Restart the application and return to the Schedule tab in the Backup
Center window.
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NOTES:
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LAN / ISDN / PSTN CONNECTIONS
This chapter includes the following information:
•
•
•
•
Overview
Configuring TCP/IP Settings
Connecting to a LAN
LAN / ISDN / PSTN Connections
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LAN OVERVIEW
The DVR can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP
Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what
type of LAN you want to use.
A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that
allows one device to interact with any other on the network.
There are many reasons why using Microsoft® Windows® XP Embedded is superior to other platforms when running on a LAN. The
number one reason is security. Windows XP Embedded is based on NT technology, which, historically has boasted the most reliable
and secure Operating System in the world. Running the DVR on a secure network is important to prevent unwanted users from
gaining access to confidential information. Unwanted users can compromise the integrity of the confidential data being stored and
viewed, and in extreme circumstances can cause irreparable damage to the network.
Since connecting the DVR to a network can be extremely complex (depending on the network), this Surveillix DVR manual will cover
only the basics. It is suggested that the DVR administrator consult the Vendor or IT Administrator before attempting to create or
connect to a LAN.
CONNECTING TO A LAN USING TCP/IP
The networking options of the DVR can create and edit all Network settings available on Windows XP Embedded. The DVR comes
equipped with a 10/100 Network Interface Card (NIC). This card uses a standard RJ-45 connector.
Configuring TCP/IP Settings
1. On the Display screen, click Exit and select Restart in Windows Mode.
2. Right-click the My Network Places icon located on the desktop and select Properties.
3. Right-click Local Area Connections and select Properties.
4. Select the Internet Protocol (TCP/IP) by clicking on it once. Once it is highlighted, click Properties.
5. Select Use the Following IP Address option. Enter the IP Address and Subnet mask appropriate for the network. It is
recommended to contact the Network Administrator for appropriate IP settings.
Example:
a.
b.
Common IP addresses are 10.0.0.25
Common Subnet masks are 255.255.255.0
Note
In order to connect to the DVR through a remote LAN connection, a static IP address must be assigned. If the network
assigns the IP address automatically (DHCP), contact the Network Administrator for help assigning a static IP address.
6. If the network requires you to specify the DNS information, enter it now by selecting the appropriate DNS options.
7. When finished configuring the TCP/IP settings click OK to close the Internet Protocol (TCP/IP) Properties window.
8. Click OK to close the Local Area Connection Properties window.
9. It may be required to restart Windows for the changes to take effect. Restart windows by clicking START on the desktop and
clicking Restart.
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LDAP INTEGRATION
This chapter includes the following information:
•
Installing LDAP
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84
FEATURES
The instructions below are for LDAP Integration with Server Software version 3.6.36 and above.
•
•
•
•
DVR server does not need to be joined to the Domain. The DVR server will query the LDAP server for accounts and
authorization levels.
The DVR server creates groups within Active Directory for each of the permissions on the DVR. Simply join a Domain user to
these groups to provide access to that function in the DVR.
DVR access within Active Directory is based on the Site Code within the DVR software. This allows an administrator to group
DVR’s with the same Site Code.
Remote and Multi-Site management software works with LDAP logins.
INSTALLING LDAP
Required Items
•
•
Name of LDAP server.
Account in LDAP server that has Domain Admin rights. This user will be used initially to create the OU’s and Groups within
Active Directory.
1. Verify that the DVR server is connected to a network that has a valid LDAP (Active Directory) server.
Ensure that the TCP/IP settings are configured correctly for DNS resolution and gateway if needed.
Check to verify that you can ping the LDAP server without issues.
2. Set up DVR Site Code to be used for LDAP authorization. The default will be 100-000. This site code can be used to group
DVR’s together within Active Directory.
a. Log in to the DVR using the local DVR administrator account (non-LDAP).
b. Navigate to the Setup -> Information tab and change the Site Code.
3. Log on to the DVR server with the domain account with administrator privileges
(see above required items).
If successful, the DVR will log the administrator user on without any error
messages. You may log off the DVR once this is completed without errors.
Note
If you encounter an error please verify that the above required items are
correct.
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4. Go to the Active Directory Users and Computers application. You should now see an OU called DVR with an OU inside of it
named the same as the Site Code above (example 100-000).
5. You can now add users within Active Directory to the groups the DVR has created. When a user belongs to a group he or she
will have access (or be denied access in the case of Audio or Camera channels) to that permission on any DVRs with that site
code.
Group
Description
Backup access to DVRs with site code 100-000
Hides audio channel XX for site code 100-000
Hides camera XX for DVRs - site code 100-000
Instant recording access to DVR
DVR_BACKUP_100-000
DVR_HIDE_AUDIO_0XX_100-000
DVR_HIDE_CAMERA_0XX_100-000
DVR_INSTANT_100-000
DVR_PTZ_100-000
PTZ access to DVRs - site code 100-000
Access to advanced PTZ control
DVR_PTZEX_100-000
DVR_RELAYOUT_100-000
DVR_SEARCH_100-000
DVR_SETUP_100-000
Access to toggle relays from live view
Access to search on DVRs - site code 100-000
Access to setup on DVRs - site code 100-000
Grants the ability to shut down the DVR server
DVR_SHUTDOWN_100-000
Note
The above site codes may be different depending on what site code the DVR server had when it was logged into LDAP.
6. You can now log into the DVR server using any of the Active Directory users who belong to one of the above groups.
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NOTES:
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WEB VIEWER
This chapter includes the following information:
•
•
Overview
Configuring the Web Viewer
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WEB VIEWER OVERVIEW
The DVR allows you to access video using Microsoft® Internet Explorer® 7.
Highlights:
View Live Video from most computers
Username and Password protected
Easy to use graphical interface
Basics:
75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any
computer with an internet connection using Microsoft Internet Explorer.
In order to log in to the DVR server, a user account must be made for the user. This ensures that only authorized personnel are
allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different
functions. For example, a user can be granted access to only view cameras 4, 8 and 16.
Screen Division buttons
Activate Commands
Enable/Disable Camera Display
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Configuring the Server for Remote Connection
1. Click Setup on the main display screen.
2. Click Network.
3. Clear the Disable Remote Control check box. You should now be allowed to adjust port settings if necessary.
NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the
Network Administrator for more information.
4. Select the Web Viewer (iDVR) check box.
5. Click Apply.
6. Make sure a User account is created. Without a user account, the Administrator account must be used.
7. The DVR server is now ready to receive incoming connections.
Connecting to a DVR Using Web Viewer
1. Open Microsoft Internet Explorer.
2. Enter the IP address of the DVR into the Address Bar.
3. When attempting this for the first time on a computer a window will open and you will be asked to accept an Active X installation.
Select Yes to this.
NOTE: If you receive a message saying Internet Explorer® security settings do not allow you to download Active X components then
you will need to adjust the browser security settings. One way to do this is to add the IP address of the DVR to the trusted sites list
inside Internet Explorer® settings. Contact the System administrator for additional help with adjusting Internet Explorer® settings.
4. When the Web Viewer finishes loading, select one or more cameras (or select a screen division button).
5. Click GO!
6. A login window will appear. Enter the Username and Password of an authorized user.
7. The cameras will display.
Closing the Web Viewer
To exit the Web Viewer close Internet Explorer.
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INCLUDED SOFTWARE SETUP
This chapter includes the following information:
•
•
•
•
Emergency Agent Overview
Remote Software Overview
Digital Verifier
Backup Viewer
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EMERGENCY AGENT OVERVIEW
The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected
on the DVR. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed.
The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the DVR. When an alarm signal is
detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm.
Configuring the DVR
To enable the Emergency Agent on the DVR follow these steps:
1. Enter Setup and confirm you are in the Camera Setup menu.
2. Select a camera and then associate sensor(s) to that camera using the Sensor Connection check boxes.
3. Click the Network Setup button and make sure that Disable Remote Control is cleared.
Note
The Emergency Agent uses one port to transfer the data through (the Emergency Port). The port can be adjusted inside
the Network Setting menu if necessary. It is recommended that the default setting should be used unless the port must be
changed.
4. Click the Schedule Setup button. Enter the IP Address of the computer
running the Emergency agent software.
5. Click the box next to the IP Address to enable it.
6. Select the Sensor radio button.
7. Create a schedule for the appropriate sensor
8. Click Apply.
Configuring the Client PC
All configurations take place in the Emergency Agent window on the Client PC for descriptions and locations of the buttons and
features of the Emergency Agent window refer to the Emergency Agent window section later in this chapter.
1. Open the Emergency Agent window on the Client PC - Start >All Programs > Surveillix > Emergency Agent > Emergency Agent
2. Right Click in the DVR list and select New. Enter the DVR Code,
DVR Name, and IP Address of the DVR to connect to in the Site Edit
window that opens. Click OK
3. Click the Options menu and select Setup.
4. Confirm that the Network Port in the Setup window is set to the same
number as the Emergency Port in Network Settings on the DVR. If
the numbers are different adjust the Network Port on the client PC to
match the DVR.
5. Click the OK button
6. Restart the Client PC
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Setup Window
Network Port
Indicates the port which the Emergency
Agent uses to listen for incoming events.
This number should be changed to the same
number as is set in the Emergency Port in
Network Settings on the DVR.
Save Directory
Notice Options
Sets the location that recorded video footage
is saved to.
Configuration settings for activating an
audible indicator or popup window when the
Emergency Agent receives an event.
EMERGENCY AGENT WINDOW
Zoom
Thumbnails
Video Display
DVR List
Event Level
Event Type
Event List
Edit Memo
Save Memo
Memo Text Box
Level Buttons
Filter Event List
1. Select a DVR from the DVR List in the Filter Options section.
2. Select the Date to include.
3. Select the type of Events to include.
4. Select the event levels (Review, Dismiss, Critical, Default).
5. Click the On button to display filtered event listings.
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Add Items to Alarm Confirm List
1. From the Option menu, click Setup.
2. Type the desired text in the box below the Alarm Confirmation List.
NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen.
3. Click Add.
4. Click OK to save changes and close the window.
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SEARCH ALARM WINDOW
Video Display
Play Controls
Go to Next Event
Go to Previous Event
Alarm Event Information
Export Quality
It may be necessary to reduce the overall size of an AVI file; for example, to email to someone.
AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality
causes the AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is
highly recommended.
Digital Signature
Adds a digital signature to the exported JPG image for use with the Digital Signature Verifier to
verify integrity of exported images and prevent tampering.
View Recorded Video
1. Double-click an event listing to open the Search Alarm window.
2. Use the play controls to locate the desired video.
3. Select the Continue Playing check box to watch all recorded events. When cleared, playback stops at the end of the alarm
event.
4. Select the Same Camera check box to watch all events recorded by a single camera.
5. Click Apply after making any changes.
Export Video
1. Double-click an event listing to open the Search Alarm window.
2. Use the play controls to locate the desired video.
3. Click the Rewind button to return to the beginning or desired spot in the video.
4. Click the Stop button.
5. Select the Export Option – JPG or AVI.
Save JPG:
a. Select the Digital Signature check box to embed a digital signature in a JPG file.
b. Click the Export button.
Save AVI
a. Reduce Export Quality only if necessary to reduce the size of the file.
b. Click the Export button.
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REMOTE SOFTWARE OVERVIEW
The DVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol
thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows
you to view live video, search through archived video, export images and video clips and have virtually full Setup control. Surveillix
Remote Software is Microsoft Vista® compatible.
Highlights:
Search archived video
View live video
Export images and video clips
Control relay outputs
Setup administration
Basics:
The DVR can have up to 5 simultaneous remote connections. Each user can perform functions on the DVR and will not affect the
other users. The only exceptions to this are accessing Setup and controlling a PTZ camera. Only one user is allowed to access setup
or control a PTZ camera at any given time. The pictures per second passed to the Remote Client vary greatly depending on the
connection type and speed.
In order to log in to the DVR server, a user account must be made for the user. This ensures that only authorized personnel are
allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different
functions. For example, a user can be denied Searching and Setup privileges and only granted access to view cameras 4, 8 and 16.
It is highly recommended that users not be granted Setup privileges since this can pose a security risk.
Only properly authorized Administrators should have access to Setup.
The Remote software operates virtually the same way as the DVR itself. The appearance of it matches the DVR almost identically;
however, there are a few minor differences. Some search features are not available (such as the Index and Object Searches) as well
as some Setup options.
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Remote Software Setup
Installing Remote Software
1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically.
2. When prompted, select the Install Remote Software option. Follow the installation instructions carefully.
3. When the software finishes installing, close any open installation windows.
Create a New Remote Connection
DVR Site List
Import/Export saved configurations
Selected Site Information
1. Select Start > Programs > Surveillix > Remote > Surveillix Remote Center. The Surveillix Remote Software opens and the
Local Connection window opens.
2. Click New to open the Site Info window.
3. Select the Site Type and enter a Site Name. The Site Name will be the name displayed inside the connection box to help
identify the unit.
4. Enter the IP Address of the DVR server. By default the DVR is set to connect using DHCP.
5. Enter the Center Port. This setting is specified on the server.
6. Click OK.
7. Click on the newly created connection and enter the login username and password. (case sensitive)
8. Click Connect.
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Configuring the DVR
In order to access the DVR remotely, the DVR Server must be setup to allow remote connections.
Time Out Value
Specifies a value (in seconds) to wait for a signal
from the Surveillix Remote Client. If a signal is not
received by that time, the connection is dropped.
Center Port
Image Port
Search Port
Used to transfer the connection data.
Used to transfer the image data.
Used to transfer the search data.
Configuring the Server for Remote Connection
1. Enter Setup on the DVR.
2. Click Network to open the Network menu.
3. Clear the Disable Remote Control check box. You should now be allowed to adjust port settings if necessary.
Note
If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the
Network Administrator for more information.
4. Click OK.
5. Make sure a user account is created (See Creating a New User in the Setup Section). Without a user account, the Administrator
account must be used.
6. The DVR server is now ready to receive incoming connections.
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DIGITAL VERIFIER OVERVIEW
JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature.
Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any
way. Included on the Software Installation DVD supplied with the DVR is the Digital Signature Verification program. This program can
be installed on any computer and loads an image in question.
Installing the Digital Verifier
1. Insert the Software Installation CD into the CD-ROM. (Do not install on the DVR.)
2. Select the Digital Verifier option to begin installation.
3. When the Welcome screen appears, click Next.
4. When the Setup Complete window appears click Finish. Installation is complete.
Using the Digital Verifier
1. Open the Digital Verification program by selecting Start > Programs > Surveillix > Digital Verifier > Digital Signature Verifier.
2. Click the Browse button to load the JPG image.
3. Enter the Site Code of the DVR that the image was
originally extracted from. (The Site Code is specified in the
Information Setup menu)
4. Click Verify to continue or Close to close the window
without verifying.
If the image has not been tampered with, a blue square will
appear around the image with the message “Original image file.”
If the image has been tampered with, a red square will appear
around the image with the message “Entire image changed or
wrong SITE CODE.”
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BACKUP VIEWER OVERVIEW
The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely
difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved.
This video cannot be read by any other viewer.
The Backup Viewer operates essentially like the Search portion of the DVR software.
For detailed explanations of these functions, refer to the chapter on Search Options in this manual.
Installing Backup Viewer
1. Insert the Software Installation DVD into the DVD-ROM.
(Do not install on the DVR.)
2. Select the Backup Viewer option to begin installation.
When the Welcome screen opens, click Next.
3. Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement.
Click Next.
4. Select Yes to install the POS component or select No for a basic install.
Click Next.
Note
The POS component is only necessary when connecting to a server running the POS Upgrade.
5. When the Choose Destination Location window opens click Next.
This will install Backup Viewer in the default destination folder.
6. Select the shortcuts to install, or clear all boxes for no shortcuts.
Click Next.
7. When the InstallShield Wizard Complete window appears click Finish.
Setup is now complete.
Loading Video from DVD or Hard Drive
1. Open the Backup Viewer program: Start > Programs >
Surveillix > Backup Viewer > Backup Viewer.
2. Click Open. The Total Backup Search window will open.
a. For DVD-ROM data, select the appropriate DVD-ROM drive
letter from the Backup Media box.
b. For hard drive data, select either an attached hard drive from
the Backup Media box or select the Open Folder icon to
browse to a specific directory.
Note
Once selected, available video data will be displayed in
the Choose Start Hour box.
3. Click on the desired time to select it.
4. Click OK. The video will now load into the Backup Viewer.
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SCS OVERVIEW
SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVRs to be controlled using one
computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps
of buildings and other locations.
The SCS software was specifically designed as an enterprise software solution.
Highlights:
View Live Video from most computers
Username and Password protected
Easy to use graphical interface
Basics:
In order to log in to the DVR server, a user account must be made for each user. This ensures that only authorized personnel are
allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different
functions.
Configuring the Server for Remote Connection
1. Enter Setup on the DVR.
2. Click the Network Setup Button.
3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.
NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the
Network Administrator for more information.
4. Click OK.
5. Make sure a user account is created. Without a user account, the Administrator account must be used.
6. The DVR server is now ready to receive incoming connections.
Connecting to a DVR
Refer to the Setup section of the SCS Manual for information on using the SCS Software.
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