Toshiba Laptop Tecra R10 Series User Manual

Tecra® R10 Series  
User’s Guide  
Toshiba’s Support Web site  
Toshiba Customer Support Center  
Calling within the United States (800) 457-7777  
Calling from outside the United States (949) 859-4273  
For more information, see “If Something Goes Wrong” on  
page 173 in this guide.  
If you are using Microsoft® Windows® 7:  
Please read Appendix D on page 226 first for important information  
regarding your Windows® 7 system.  
GMAD00224010  
09/09  
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3
Critical Applications  
The computer you have purchased is not designed for any “critical applications.”  
“Critical applications” means life support systems, medical applications,  
connections to implanted medical devices, commercial transportation, nuclear  
facilities or systems or any other applications where product failure could lead to  
injury to persons or loss of life or catastrophic property damage.  
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS  
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE  
OF THE COMPUTER PRODUCTS IN ANY CRITICAL  
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A  
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME  
FULL RESPONSIBILITY FOR SUCH USE.  
FCC Notice “Declaration of Conformity Information”  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation.  
This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, it may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Only Peripherals complying with the FCC Class B limits may be attached to this  
equipment. Operation with noncompliant peripherals or peripherals not  
recommended by Toshiba is likely to result in interference to radio and TV reception.  
Shielded cables must be used between the external devices and the computer's  
ports. Changes or modifications made to this equipment not expressly approved by  
Toshiba or parties authorized by Toshiba could void the user's authority to operate  
the equipment.  
NOTE  
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This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference  
that may cause undesired operation.  
Contact either:  
Toshiba’s Support Web site at pcsupport.toshiba.com.  
Or call the Toshiba Customer Support Center:  
Within the United States at (800) 457-7777  
Outside the United States at (949) 859-4273  
Industry Canada Requirement  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du  
Canada.  
FCC requirements  
The following information is pursuant to FCC CFR 47, Part 68 and refers to  
internal modems.  
This equipment complies with Part 68 of the FCC rules. On the bottom of this  
equipment is a label that contains, among other information, the FCC registration  
number and ringer equivalence number (REN) for this equipment. If requested,  
the information must be provided to the telephone company.  
The modem connects to the telephone line by means of a standard jack called the  
USOC RJ11C.  
A plug and jack used to connect this equipment to the premises wiring and  
telephone network must comply with the applicable FCC part 68 rules and  
requirements adopted by the ACTA. It is designed to be connected to a  
compatible modular jack that is also compliant.  
The REN is used to determine the number of devices that may be connected to a  
telephone line. Excessive RENs on a telephone line may result in the devices not  
ringing in response to an incoming call. In most but not all areas, the sum of  
RENs should not exceed five (5.0). To be certain of the number of devices that  
may be connected to a line, as determined by the total RENs, contact the local  
telephone company. For products approved after July 23, 2001, the REN for this  
product is part of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by the ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is  
separately shown on the label.  
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Connection to party line service is subject to state tariffs. Contact the state public  
utility commission, public service commission or corporation commission for  
information.  
Telephone Company Procedures  
The goal of the telephone company is to provide you with the best service it can.  
In order to do this, it may occasionally be necessary for them to make changes in  
their equipment, operations or procedures. If these changes might affect your  
service or the operation of your equipment, the telephone company will give you  
notice, in writing, to allow you to make any changes necessary to maintain  
uninterrupted service.  
If Problems Arise  
If this equipment causes harm to the telephone network, the telephone company  
will notify you in advance that temporary discontinuance of service may be  
required. But if advanced notice is not practical, the telephone company will  
notify the customer as soon as possible. Also, you will be advised of your right to  
file a complaint with the FCC if you believe it is necessary.  
If trouble is experienced with this equipment, for repair or standard limited  
warranty information, please contact Toshiba Corporation, Toshiba America  
Information Systems, Inc. or an authorized representative of Toshiba, or the  
Toshiba Customer Support Center within the United States at (800) 457-7777 or  
Outside the United States at (949) 859-4273. If the equipment is causing harm to  
the telephone network, the telephone company may request that you disconnect  
the equipment until the problem is resolved.  
Disconnection  
If you should ever decide to permanently disconnect your modem from its  
present line, please call the telephone company and let them know of this change.  
Fax Branding  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any  
person to use a computer or other electronic device, including Fax machines, to  
send any message unless such message clearly contains in a margin at the top or  
bottom of each transmitted page or on the first page of the transmission, the date  
and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending  
machine or such business, other entity, or individual. (The telephone number  
provided may not be a 900 number or any other number for which charges  
exceed local or long-distance transmission charges.)  
In order to program this information into your fax transmission, refer to the fax  
software instructions installed on this computer.  
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6
Alarm Equipment  
If your home has specially wired alarm equipment connected to the telephone  
line, ensure the installation of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment,  
consult your telephone company or a qualified installer.  
Instructions for IC CS-03 Certified Equipment  
1
NOTICE: The Industry Canada label identifies certified equipment.  
This certification means that the equipment meets certain  
telecommunications network protective, operational and safety  
requirements as prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The Department does not  
guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
The customer should be aware that compliance with the above conditions  
may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative  
designated by the supplier. Any repairs or alterations made by the user to  
this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect the  
equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or  
electrician, as appropriate.  
2
The user manual of analog equipment must contain the equipment’s  
Ringer Equivalence Number (REN) and an explanation notice similar  
to the following:  
The Ringer Equivalence Number (REN) of this device can be found on the  
label affixed to your computer.  
NOTICE: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of  
terminals allowed to be connected to a telephone interface. The termination  
on an interface may consist of any combination of devices subject only to  
the requirement that the sum of the Ringer Equivalence Numbers of all the  
devices does not exceed 5.  
3
The standard connecting arrangement (telephone jack type) for this  
equipment is jack type(s): USOC RJ11C.  
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7
Wireless Interoperability  
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be  
interoperable with any wireless LAN product that is based on Direct Sequence  
Spread Spectrum (DSSS) radio technology, and is compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined  
and approved by the Institute of Electrical and Electronics Engineers.  
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.  
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.  
Bluetooth® and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth and  
Wireless LAN devices simultaneously, you may occasionally experience a  
less than optimal network performance or even lose your network  
connection.  
If you should experience any such problem, immediately turn off your  
Bluetooth or Wireless LAN device.  
Please contact Toshiba computer product support on Web site  
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or  
pcsupport.toshiba.com in the United States for more information.  
Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. FCC requires this product to be used indoors for  
frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful  
interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
NOTE  
The above caution applies to products that operate with an 802.11a radio  
device.  
Wireless LAN and Your Health  
Wireless LAN products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless LAN devices  
however is far much less than the electromagnetic energy emitted by wireless  
devices like for example mobile phones.  
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Because Wireless LAN products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes Wireless  
LAN is safe for use by consumers. These standards and recommendations reflect  
the consensus of the scientific community and result from deliberations of panels  
and committees of scientists who continually review and interpret the extensive  
research literature.  
In some situations or environments, the use of Wireless LAN may be restricted  
by the proprietor of the building or responsible representatives of the  
organization. These situations may for example include:  
Using the Wireless LAN equipment on board airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the Wireless LAN device prior to turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is  
far below the FCC radio frequency exposure limits. Nevertheless, the  
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that  
the potential for human contact during normal operation is minimized. The  
antenna(s) used for this transmitter must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
Regulatory Information  
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict  
accordance with the manufacturer’s instructions as described in the user  
documentation that comes with the product. This device complies with the  
following radio frequency and safety standards.  
Canada – Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
The installer of this radio equipment must ensure that the antenna is located  
or pointed such that it does not emit RF field in excess of Health Canada  
limits for the general population; consult Safety Code 6, obtainable from  
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be  
co-located with any other transmitter that has not been tested with this  
device.  
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9
Operation is subject to the following two conditions: (1) this device may not  
cause interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of this device.  
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne  
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à  
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de  
compromettre son fonctionnement.  
The term “IC” before the equipment certification number only signifies that the  
Industry Canada technical specifications were met.  
To prevent radio interference to the licensed service, this device is intended to be  
operated indoors and away from windows to provide maximum shielding.  
Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.  
Pour empecher que cet appareil cause du brouillage au service faisant l’objet  
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres  
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne  
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. Industry Canada requires this product to be used  
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for  
harmful interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
NOTE  
The above caution applies to products that operate with an 802.11a radio  
device.  
EU Declaration of Conformity  
TOSHIBA declares that this product conforms to the following Standards:  
Supplementary *The product complies with the  
Information:  
requirements of the Low Voltage  
Directive 73/23/EEC, the EMC Directive  
89/336/EEC and/or the R&TTE Directive  
1999/5/EC.  
This product is carrying the CE-Mark in accordance with the related European  
Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH,  
Hammfelddamm 8, 41460 Neuss, Germany.  
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The European Union WEEE (Waste from Electrical and  
Electronic Equipment) Directive Information  
The European Union WEEE (Waste from Electrical and Electronic Equipment)  
Directive is intended to protect the quality of the environment and human health  
through the responsible use of natural resources and the adoption of waste  
management strategies that focus on recycling and reuse. This Directive requires  
producers of electrical and electronic products put on the market in European  
Union (EU) member countries after August 2005 to mark such products with a  
crossed-out wheeled bin symbol.  
In the European Union, this symbol indicates that when the last end user wishes  
to discard this product, it must be sent to appropriate facilities for recovery and  
recycling. This Directive applies to EU member countries only and does not  
apply to end users in other countries such as the United States.  
Although the initial emphasis is in Europe, Toshiba is already working with  
design engineers, suppliers, and other partners to determine appropriate  
worldwide product life cycle planning and end-of-life strategies for our products.  
Please contact your local government for applicable laws and regulations  
governing the disposal of this product. For information on how to trade-in or  
recycle your product, visit www.reuse.toshiba.com.  
VCCI Class B Information  
Modem Warning Notice  
Conformity Statement  
The equipment has been approved to [Commission Decision “CTR21”] for pan-  
European single terminal connection to the Public Switched Telephone Network  
(PSTN).  
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However, due to differences between the individual PSTNs provided in different  
countries/regions the approval does not, of itself, give an unconditional assurance  
of successful operation on every PSTN network termination point.  
In the event of problems, you should contact your equipment supplier in the first  
instance.  
Taiwan  
Article 14  
Unless approved, for any model accredited low power radio frequency  
electric machinery, any company, trader or user shall not change the  
frequency, increase the power or change the features and functions of the  
original design.  
Article 17  
Any use of low power radio frequency electric machinery shall not affect  
aviation safety and interfere with legal communications. In the event  
interference is caused, the use of such electric machinery shall be  
immediately discontinued. Operation of such products can be resumed  
only when they are modified and can no longer cause interference.  
The legal communications mentioned in the above item refer to radio  
communications operated in accordance with telecommunication laws and  
regulations.  
Low power radio frequency electric machinery shall resist against interference  
from legal communications or from industrial, scientific and medical radio  
emission electric machinery.  
Using this Equipment in Japan  
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station and  
specified low-power radio station).  
1. Sticker  
Please put the following sticker on devices incorporating this product.  
The frequency bandwidth of this equipment may operate within the  
same range as industrial devices, scientific devices, medical  
devices, microwave ovens, licensed radio stations and non-licensed  
specified low-power radio stations for mobile object identification  
systems (RFID) used in factory product lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with  
any of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location  
of use, or turn off the source of emissions.  
3. Contact TOSHIBA Direct PC if you have problems with interference  
caused by this product to Other Radio Stations.  
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12  
2. Indication  
The indication shown below appears on this equipment.  
(3)  
(1) (2)  
2.4DSOF4  
(4)  
1
2
2.4: This equipment uses a frequency of 2.4 GHz.  
DS: This equipment uses DS-SS modulation.  
OF: This equipment uses OFDM modulation.  
The interference range of this equipment is less than 40m.  
3
4
This equipment uses a frequency bandwidth from  
2,400 MHz to 2,483.5 MHz.  
It is possible to avoid the band of mobile object identification systems.  
3. TOSHIBA Direct PC  
Monday – Friday: 10:00 – 17:00  
Toll Free Tel: 0120-15-1048  
Direct Dial: 03-3457-4850  
Fax: 03-3457-4868  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification and the  
Technical Conditions Compliance Approval, and it belongs to the device class of  
radio equipment of low-power data communication system radio station  
stipulated in the Radio Law and the Telecommunications Business Law of Japan.  
The Name of the radio equipment: refer to the equipment label provided on the  
computer  
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS  
EQUIPMENT  
Approval Number: D01-1128JP  
TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018,  
03GZDA0017  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
5.17 GHz to 5.23 GHz for indoor use only.  
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13  
Radio Approvals for Wireless Devices  
NOTE  
The following information is dependent on what type of wireless device is in  
your computer. Not all devices are available on all models.  
Approved Countries/Regions for the Intel® Wireless Wi-Fi®  
Link 5000 Series  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Andorra  
Argentina CNC:  
Australia  
533AN_HMW: “CNC C-6367”  
533AN_MMW: “CNC C-6366”  
512AN_HMW: “CNC C-6373”  
512AN_MMW: “CNC C-6374”  
Austria  
Azerbaijan  
Brazil  
Belgium  
Bulgaria  
Canada  
Bermuda  
Caicos Islands  
Cayman Islands  
Croatia  
Cambodia  
China  
Costa Rica  
Curacao, Netherlands Antilles Cyprus  
Czech Republic  
Estonia  
Denmark  
Falkland Islands  
French Guinea  
Gibraltar  
Egypt  
Finland  
France  
French Polynesia  
Greece  
Germany  
Guadeloupe  
India  
Hungary  
Iceland  
Indonesia  
Japan  
Ireland  
Italy  
Kenya  
Kuwait  
Latvia  
Liechtenstein  
Malaysia  
Mayotte  
Montserrat  
New Caledonia  
Oman  
Lithuania  
Malta  
Luxemburg  
Martinique  
Monaco  
Mexico  
Morocco  
New Zealand  
Paraguay  
Portugal  
Netherlands  
Norway  
Philippines  
Qatar  
Poland  
Réunion  
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14  
Romania  
San Marino  
Singapore  
South Africa  
Sweden  
Russia  
Saint Martin  
Serbia  
Saudi Arabia  
Slovakia  
Slovenia  
Spain  
South Korea  
Switzerland  
Turk Islands  
United Kingdom  
Tahiti  
Taiwan  
Ukraine  
Uruguay  
UAE  
(United Arab  
Emirates)  
USA  
Vatican  
Vietnam  
Virgin Islands  
Zimbabwe  
Approved Countries/Regions for use for the Atheros AR5BXB72  
2.4 + 5GHz 11n minicard  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following table.  
NOTE  
This device works on passive scan only.  
A peer-to-peer mode is not available in 802.11a and Turbo Mode.  
Argentina  
Australia  
Bahrain  
Bulgaria  
China (PRC)  
Denmark  
Finland  
Austria  
Azerbaijan  
Brazil  
Belgium  
Canada  
Cyprus  
Chile  
Czech Republic  
Egypt  
Ecuador  
France  
Germany  
Hungary  
Indonesia  
Japan  
Greece  
Hong Kong  
India  
Iceland  
Ireland  
Italy  
Latvia  
Lithuania  
Mexico  
Norway  
Philippines  
Romania  
Slovakia  
Luxembourg  
Netherlands  
Pakistan  
Poland  
Malta  
New Zealand  
Peru  
Portugal  
Saudi Arabia  
Russia  
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Slovenia  
Sweden  
South Korea  
Spain  
Switzerland/  
Liechtenstein  
Taiwan (ROC)  
UAE (United Arab  
Emirates)  
Ukraine  
United Kingdom  
Venezuela  
Uruguay  
USA  
Europe - Restrictions for use of 2.4 GHz Frequencies in  
European Community Countries  
België/  
Belgique:  
For private usage outside buildings across public grounds over less than  
300m no special registration with IBPT/BIPT is required. Registration to  
IBPT/BIPT is required for private usage outside buildings across public  
grounds over more than 300m. For registration and license please  
contact IBPT/BIPT.  
Voor privé-gebruik buiten gebouw over publieke groud over afstand  
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik  
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.  
Voor registratie of licentie kunt u contact opnemen met BIPT.  
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-  
dessus d’un espace public, aucun enregistrement n’est nécessaire pour  
une distance de moins de 300m. Pour une distance supérieure à 300m un  
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et  
licences, veuillez contacter l’IBPT.  
Deutschland:  
France:  
License required for outdoor installations. Check with reseller for  
procedure to follow.  
Anmeldung im Outdoor-Bereich notwendig, aber nicht  
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise  
abstimmen.  
Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454  
MHz respectively) may be used outdoors in France. Please contact  
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.  
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz  
respectivement) doivent être utilisés endroits extérieur en France. Vous  
pouvez contacter l’Autorité de Régulation des Télécommunications  
(http://www.art-telecom.fr) pour la procédure à suivre.  
Italia:  
License required for indoor use. Use with outdoor installations not  
allowed.  
È necessaria la concessione ministeriale anche per l’uso interno.  
Verificare con i rivenditori la procedura da seguire.  
Nederland:  
License required for outdoor installations. Check with reseller for  
procedure to follow.  
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16  
Licentie verplicht voor gebruik met buitenantennes. Neem contact op  
met verkoper voor juiste procedure.  
Europe - Restrictions for Use of 5 GHz Frequencies in  
European Community Countries  
European Community  
Countries  
5150-5250 MHz 5250-5350 MHz  
5470-5725 MHz  
Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112,  
48  
64  
116, 120, 124, 128, 132, 136, 140  
Indoor Only  
Indoor Only  
Indoor/Outdoor  
Austria  
O
O
x
x
x
Belgium, France,  
O
Switzerland/Liechtenstein  
Denmark, Finland,  
Germany, Greece,  
Ireland, Italy,  
O
O
O
Luxembourg,  
Netherlands, Norway,  
Portugal, Sweden, UK  
Iceland, Spain  
O
O
O
O: allowed x: forbidden  
To remain in conformance with European spectrum usage laws for Wireless  
LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.  
The user should use the wireless LAN utility to check the current channel of  
operation. If operation is occurring outside of the allowable frequencies as  
listed above, the user must cease operating the Wireless LAN at that  
location and consult the local technical support staff responsible for the  
wireless network.  
The 5 GHz Turbo mode feature is not allowed for operation in any  
European Community country.  
This device must not be operated in ad-hoc mode using channels in the  
5 GHz bands in the European Community. Ad-hoc mode provides a direct  
communication between two client devices without a Wireless LAN Access  
Point.  
This device must be used with Access Points that have employed and  
activated a radar detection feature required for European Community  
operation in the 5 GHz bands. This device will operate under the control of  
the Access Point in order to avoid operating on a channel occupied by any  
radar system in the area. The presence of nearby radar operation may result  
in temporary interruption of operation of this device. The Access Point’s  
radar detection feature will automatically restart operation on a channel free  
of radar. You may consult with the local technical support staff responsible  
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17  
for the wireless network to ensure the Access Point device(s) are properly  
configured for European Community operation.  
Approved Countries/Regions for use for the Atheros AR5BXB63  
11g minicard  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following table.  
Argentina  
Azerbaijan  
Brazil  
Australia  
Bahrain  
Austria  
Belgium  
Canada  
Brunei  
Chile  
China (PRC)  
Cyprus  
Colombia  
Czech Republic  
Egypt  
Costa Rica  
Denmark  
Finland  
Greece  
Ecuador  
France  
Germany  
Hong Kong  
India  
Honduras  
Iceland  
Hungary  
Indonesia  
Jamaica  
Latvia  
Ireland  
Italy  
Japan  
Jordan  
Lithuania  
Mexico  
Luxembourg  
Montenegro  
Norway  
Peru  
Malta  
Netherlands  
Pakistan  
Philippines  
Russia  
New Zealand  
Panama  
Poland  
Portugal  
Serbia  
Saudi Arabia  
Slovenia  
Sri Lanka  
Taiwan (ROC)  
Slovakia  
Spain  
South Korea  
Sweden  
Thailand  
Switzerland/  
Liechtenstein  
UAE (United Arab  
Emirates)  
Ukraine  
USA  
United Kingdom  
Venezuela  
Uruguay  
Vietnam  
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18  
Approved Countries/Regions for the Realtek® RTL8187B  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Albania  
Austria  
Bangladesh  
Bosnia and  
Herzegovina  
Canada  
Argentina  
Azerbaijan  
Belgium  
Bulgaria  
Australia  
Bahrain  
Bolivia  
Cambodia  
Chile  
China  
Colombia  
Cyprus  
Ecuador  
Estonia  
Costa Rica  
Czech Republic  
Egypt  
Croatia  
Denmark  
El Salvador  
France  
Finland  
Germany  
Guatemala  
Hungary  
Indonesia  
Italy  
Jordan  
Kuwait  
Lesotho  
Luxembourg  
Malta  
Ghana  
Honduras  
Iceland  
Greece  
Hong Kong  
India  
Israel  
Japan - Teleco  
Kenya  
Lebanon  
Lithuania  
Malaysia  
Monaco  
Ireland  
Japan - Jate  
Kazakhstan  
Latvia  
Liechtenstein  
Macedonia  
Mexico  
Morocco  
Nicaragua  
Oman  
Netherlands  
Nigeria  
Pakistan  
New Zealand  
Norway  
Panama  
Papua New Guinea Paraguay  
Peru  
Philippines  
Puerto Rico  
Romania  
Poland  
Qatar  
Russia  
Serbia and Montenegro  
Slovenia  
Spain  
Switzerland  
Turkey  
Portugal  
Rep. Dominicana  
Saudi Arabia  
Singapore  
South Africa  
Sri Lanka  
Taiwan  
Senegal  
Slovak Republic  
South Korea  
Sweden  
Thailand  
Ukraine  
UAE (United Arab United Kingdom  
Emirates)  
Uruguay  
USA  
Yemen  
Venezuela  
Zimbabwe  
Vietnam  
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19  
Approved Countries/Regions for use for the  
Intel® PRO/Wireless 3945ABG Network Connection  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
NOTE  
An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure  
mode is available in Ch1-Ch11 (802.11b/g)  
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a) Wake-up on  
wireless lan function is not available in battery mode.  
802.11b/g (2.4 GHz)  
Australia  
Chile  
Brunei  
Canada  
India  
Hong Kong  
Malaysia  
Indonesia  
New Zealand  
USA  
Mexico  
Taiwan  
Vietnam  
Saudi Arabia  
Venezuela  
802.11a (5 GHz)  
Australia  
Chile  
Brunei  
Canada  
India  
Hong Kong  
Malaysia  
Indonesia  
New Zealand  
USA  
Mexico  
Taiwan  
Vietnam  
Saudi Arabia  
Venezuela  
Approved Countries/Regions for the Intel® Wireless Wi-Fi®  
Link 4965AGN  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
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20  
NOTE  
An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure  
mode is available in Ch1-Ch11 (802.11b/g)  
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a).  
Antigua  
Argentina  
Barbados  
Bolivia  
Aruba  
Bahamas  
Bermuda  
Chile  
Belize  
Canada  
Cayman Islands  
Curacao  
Colombia  
Dominican Republic  
Grenada  
Haiti  
Costa Rica  
Ecuador  
El Salvador  
Guyana  
Guadeloupe  
Honduras  
Jamaica  
Martinique  
Panama  
Netherlands Antilles Nicaragua  
Paraguay  
St. Kitts  
Peru  
Puerto Rico  
Suriname  
USA  
St. Maarten  
Trinidad and Tobago Uruguay  
US Virgin Islands Venezuela  
11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g  
and 802.11n respectively. The IEEE 802.11n specification has not been finalized  
and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN  
Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n  
specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on  
any of its supported formats; the actual connection will be based on the access  
point to which it connects.  
Connection compatibility with the wireless equipment in Draft 11n mode is not  
guaranteed.  
The Draft 11n function cannot be used with WEP/TKIP. Draft 11n mode can be  
used only with WPA-PSK(AES) mode or no security mode.  
Bluetooth® Wireless Technology Interoperability  
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any  
product with Bluetooth wireless technology that is based on Frequency Hopping  
Spread Spectrum (FHSS) radio technology, and is compliant to:  
Bluetooth Specification as defined and approved by The Bluetooth Special  
Interest Group.  
Logo certification with Bluetooth wireless technology as defined by The  
Bluetooth Special Interest Group.  
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21  
Bluetooth wireless technology is a new innovative technology, and TOSHIBA  
has not confirmed compatibility of its Bluetooth products with all computers  
and/or equipment using Bluetooth wireless technology other than TOSHIBA  
portable computers.  
Always use Bluetooth cards from TOSHIBA in order to enable wireless  
networks over two or more (up to a total of seven) TOSHIBA portable  
computers using these cards. Please contact TOSHIBA computer product  
support on Web site http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for  
more information.  
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless  
LAN devices, Bluetooth transmissions might slow down or cause errors. If  
you detect certain interference while you use Bluetooth cards from TOSHIBA,  
always change the frequency, move your computer to the area outside of the  
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards  
or more) or stop transmitting from your computer. Please contact TOSHIBA  
computer product support on Web site http://www.toshiba-europe.com/  
computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the  
United States for more information.  
Bluetooth and Wireless LAN devices operate within the same radio frequency  
range and may interfere with one another. If you use Bluetooth and Wireless  
LAN devices simultaneously, you may occasionally experience a less than  
optimal network performance or even lose your network connection. If you  
should experience any such problem, immediately turn off either one of your  
Bluetooth or Wireless LAN. Please contact Toshiba computer product  
support on Web site http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for  
more information.  
Approved Countries/Regions for use (Bluetooth® wireless  
technology)  
Bluetooth® Card from Toshiba equipment is approved to the radio standard by the  
countries/regions in the following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Argentina  
Belgium  
Chile  
Australia  
Bulgaria  
China  
Austria  
Canada  
Cyprus  
Egypt  
Czech Republic  
Estonia  
Denmark  
Finland  
France  
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22  
Germany  
Hungary  
Italy  
Greece  
Hong Kong  
Ireland  
Iceland  
Japan  
Jordan  
Korea  
Kuwait  
Liechtenstein  
Malta  
Latvia  
Lebanon  
Luxembourg  
New Zealand  
Peru  
Lithuania  
Netherlands  
Oman  
Norway  
Philippines  
Singapore  
Spain  
Poland  
Portugal  
Slovenia  
Switzerland  
Uruguay  
Slovakia  
Sweden  
UK  
Thailand  
USA  
Venezuela  
Bluetooth® Wireless Technology and Your Health  
The products with Bluetooth® wireless technology, like other radio devices, emit  
radio frequency electromagnetic energy. The level of energy emitted by devices  
with Bluetooth wireless technology however is much less than the  
electromagnetic energy emitted by wireless devices such as mobile phones.  
Because products with Bluetooth wireless technology operate within the  
guidelines found in radio frequency safety standards and recommendations,  
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.  
These standards and recommendations reflect the consensus of the scientific  
community and result from deliberations of panels and committees of scientists  
who continually review and interpret the extensive research literature.  
In some situations or environments, the use of Bluetooth wireless technology  
may be restricted by the proprietor of the building or responsible representatives  
of the organization. These situations may for example include:  
Using the equipment with Bluetooth wireless technology on board  
airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the device with Bluetooth wireless technology prior to  
turning on the equipment.  
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23  
Exposure to Radio Frequency Radiation  
The radiated output power of the Bluetooth Card from TOSHIBA is far below  
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card  
from TOSHIBA shall be used in such a manner that the potential for human  
contact during normal operation is minimized.  
Regulatory statements  
This product complies with any mandatory product specification in any country/  
region where the product is sold. In addition, the product complies with the  
following:  
European Union (EU) and EFTA  
This equipment complies with the R&TTE directive 1999/5/EC and has been  
provided with the CE mark accordingly.  
Canada — Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
Taiwan  
Article 14  
Unless approved, for any model accredited low power radio frequency  
electric machinery, any company, trader or user shall not change the  
frequency, increase the power or change the features and functions of the  
original design.  
Article 17  
Any use of low power radio frequency electric machinery shall not affect  
aviation safety and interfere with legal communications. In the event  
interference is caused, the use of such electric machinery shall be  
immediately discontinued. Operation of such products can be resumed  
only when they are modified and can no longer cause interference.  
The legal communications mentioned in the above item refer to radio  
communications operated in accordance with telecommunication laws and  
regulations.  
Low power radio frequency electric machinery shall resist against interference  
from legal communications or from industrial, scientific and medical radio  
emission electric machinery.  
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24  
Using this Equipment in Japan  
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station and  
specified low-power radio station).  
1. Sticker  
Please put the following sticker on devices incorporating this product.  
The frequency bandwidth of this equipment may operate within the  
same range as industrial devices, scientific devices, medical  
devices, microwave ovens, licensed radio stations and non-licensed  
specified low-power radio stations for mobile object identification  
systems (RFID) used in factory product lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with  
any of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location  
of use, or turn off the source of emissions.  
3. Contact TOSHIBA Direct PC if you have problems with interference  
caused by this product to Other Radio Stations.  
2. Indication  
The indication shown below appears on this equipment.  
(3)  
(1) (2)  
2.4FH1  
(4)  
1
2
3
4
2.4: This equipment uses a frequency of 2.4 GHz.  
FH: This equipment uses FH-SS modulation.  
The interference range of this equipment is less than 10m.  
This equipment uses a frequency bandwidth from 2,400 MHz to  
2,483.5 MHz. It is impossible to avoid the band of mobile object  
identification systems.  
3. TOSHIBA Direct PC  
Monday – Friday: 10:00 – 17:00  
Toll Free Tel: 0120-15-1048  
Direct Dial: 03-3457-4850  
Fax: 03-3457-4868  
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25  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification, and it  
belongs to the device class of radio equipment of low-power data communication  
system radio station stipulated in the Radio Law of Japan.  
The Name of the radio equipment: EYXF2CS  
TELECOM ENGINEERING CENTER  
Approval Number: 01NYDA1305  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
Optical Drive Safety Instructions  
This appliance contains a laser system and is classified as a CLASS 1  
LASER PRODUCT. To use this model properly, read the user’s guide carefully  
and keep it for your future reference.  
Never attempt to disassemble, adjust or repair an optical drive. You could  
damage the drive. You would also be exposed to laser light or other safety  
hazards, resulting in serious injury. Always contact an authorized Toshiba  
service provider, if any repair or adjustment is required.  
Location of the Required Label  
(Sample shown below. Location of the label and manufacturing information may  
vary.)  
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26  
Copyright  
This guide is copyrighted by Toshiba America Information Systems, Inc. with all  
rights reserved. Under the copyright laws, this guide cannot be reproduced in any  
form without the prior written permission of Toshiba. No patent liability is  
assumed, however, with respect to the use of the information contained herein.  
©2008 by Toshiba America Information Systems, Inc. All rights reserved.  
Export Administration Regulation  
This document contains technical data that may be controlled under the U.S.  
Export Administration Regulations, and may be subject to the approval of the  
U.S. Department of Commerce prior to export. Any export, directly or indirectly,  
in contravention of the U.S. Export Administration Regulations is prohibited.  
Notice  
The information contained in this manual, including but not limited to any  
product specifications, is subject to change without notice.  
TOSHIBA CORPORATION AND TOSHIBA AMERICA  
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO  
WARRANTY WITH REGARD TO THIS MANUAL OR ANY  
OTHER INFORMATION CONTAINED HEREIN AND HEREBY  
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR  
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.  
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES  
INCURRED DIRECTLY OR INDIRECTLY FROM ANY  
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS  
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN  
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL  
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,  
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,  
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,  
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL  
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE  
USE THEREOF.  
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27  
Trademarks  
Tecra and ConfigFree are registered trademarks of Toshiba America Information  
Systems, Inc. and/or Toshiba Corporation.  
Microsoft, Outlook, Windows, and Windows Vista are either registered  
trademarks or trademarks of Microsoft Corporation in the United States and/or  
other countries.  
DirectX, Active Desktop, DirectShow, and Windows Media are registered  
trademarks of Microsoft Corporation.  
Wi-Fi is a registered trademark of the Wi-Fi Alliance.  
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered  
trademarks of Intel Corporation or its subsidiaries in the United States and other  
countries.  
TouchPad is a trademark of Synaptics, Inc.  
Adobe and Photoshop are either registered trademarks or trademarks of Adobe  
Systems Incorporated in the United States and/or other countries.  
ExpressCard is a registered trademark of PCMCIA.  
Secure Digital and SD are trademarks of SD Card Association.  
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any  
use of such marks by Toshiba is under license. Other trademarks and trade names  
are those of their respective owners.  
All other brand and product names are trademarks or registered trademarks of  
their respective companies.  
Computer Disposal Information  
Lamp contains mercury. Disposal of this product may be regulated due to  
environmental considerations. For disposal, reuse or recycling information,  
please contact your local government or the Electronic Industries Alliance at  
As part of Toshiba’s commitment to preserving the environment, Toshiba  
supports various trade-in and recycling programs. Visit www.ToshibaDirect.com  
and select Recycling & Trade-in Programs, or enter Recycle in the search bar.  
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Contents  
cooling fan..................................................45  
Setting up your computer .......................................45  
Setting up your software...................................46  
Registering your computer with Toshiba ................47  
Adding optional external devices.............................47  
Connecting to a power source ................................48  
Charging the main battery.......................................50  
28  
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Adding memory (optional)......................................53  
Checking the HDD operating status ..................70  
Options for turning off the computer ................76  
Using the Shut Down command .......................79  
Using and configuring Hibernation mode .........81  
Using and configuring Sleep mode...................83  
Closing the display panel ..................................86  
Customizing your computer’s settings....................86  
Caring for your computer........................................86  
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Contents  
30  
Using a computer lock......................................87  
Ctrl, Fn, and Alt keys.........................................92  
Special Windows® keys ....................................92  
Playing an audio CD........................................103  
Playing optical media......................................103  
Recording optical media .................................104  
Removing a disc with the computer on...........104  
Removing a disc with the computer off ..........105  
Caring for optical discs ...................................105  
Toshiba’s online resources ...................................105  
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Power management........................................108  
Removing the battery from the computer .......117  
Setting up for communications.............................126  
Connecting your computer to a network.........126  
An overview of using the Internet .........................127  
The Internet ....................................................127  
The World Wide Web......................................127  
Internet Service Providers...............................128  
Connecting to the Internet ..............................128  
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Contents  
32  
Using an ExpressCard® .........................................131  
Inserting an ExpressCard® ..............................131  
Removing an ExpressCard® ............................132  
Inserting an SD card .......................................134  
Setting passwords ................................................144  
Using an instant password..............................144  
Using a supervisor password..........................145  
Using a user password ...................................146  
Deleting a user password................................147  
TOSHIBA Security Assist ......................................148  
TOSHIBA PC Diagnostic Tool Utility......................150  
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CD/DVD Drive Acoustic Silencer ...........................163  
Fingerprint Logon ...........................................167  
ConfigFree®...........................................................169  
Getting Started................................................169  
Problems that are easy to fix ................................173  
Problems when you turn on the computer............174  
The Windows® operating system is not  
working...........................................................177  
Using Startup options to fix problems ............177  
Internet problems ...........................................178  
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Contents  
34  
The Windows® operating system can  
Data and system configuration backup in  
the Windows® operating system...............196  
Using the Application Cards............................207  
Card Case........................................................208  
Hot key functions..................................................208  
Volume Mute ..................................................209  
Lock (Instant security)....................................210  
Power plan......................................................211  
Sleep mode.....................................................212  
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Hibernation mode ...........................................213  
Display brightness ..........................................215  
Disabling or enabling the TouchPad™ ............217  
Appendix C: TOSHIBA PC  
Creating recovery DVDs/media .............................227  
Using Windows® Explorer.....................................228  
Learning about Windows® 7 User Account  
Control............................................................229  
Re-installing drivers and applications ...................229  
Setting up a printer ...............................................229  
Setting Power Options ..........................................229  
Setting battery notifications ..................................229  
Selecting a power plan..........................................230  
Accessing the Mouse utility ..................................230  
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Contents  
36  
Accessing Web Camera Application Help..............230  
safely ..............................................................230  
Uninstalling programs in Windows® 7..................231  
If a blank screen appears while you are  
watching a DVD ..............................................231  
Backing up your computer and creating  
system restore points .....................................232  
Using virtualization technology.............................232  
Glossary....................................................................................234  
Index..........................................................................................248  
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Introduction  
Welcome to the world of powerful, portable, multimedia  
computing. With your Toshiba computer, your work and  
entertainment can accompany you wherever you go.  
Your Computer model may be ENERGY STAR® compliant. If the  
model you purchased is compliant, it is labeled with the ENERGY  
STAR® logo on the computer and the following information  
applies.  
Toshiba is a partner in the Environmental Protection Agency’s  
(EPA) ENERGY STAR® Program and has designed this computer  
to meet the latest ENERGY STAR® guidelines for energy  
efficiency. Your computer ships with the power management  
options preset to a configuration that will provide the most stable  
operating environment and optimum system performance for both  
AC power and battery modes.  
To conserve energy, your computer is set to enter the low-power  
Sleep mode which shuts down the system and display within 15  
minutes of inactivity in AC power mode. We recommend that you  
leave this and other energy saving features active, so that your  
computer will operate at its maximum energy efficiency. You can  
wake the computer from Sleep mode by pressing the power button.  
See the “Mobile Computing” section of the Toshiba User’s Guide  
for more information on using power management settings to  
conserve computer energy.  
37  
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Introduction  
38  
According to the EPA, a computer meeting the new ENERGY  
STAR® specifications will use between 20% and 50% less energy  
depending on how it is used. If all U.S. household and businesses  
replaced old computers with new ENERGY STAR® qualified  
models, we would save more than $1.8 billion in energy costs over  
the next five years and avoid greenhouse gas emissions equivalent  
to more than 2.7 million cars.  
If every computer purchased by businesses next year met the new  
ENERGY STAR® requirements, businesses would save more than  
$210 million over the lifetime of those models. That is equivalent to  
lighting 120 million square feet of U.S. commercial building space  
each year.  
During 2006 Americans, with the help of ENERGY STAR®, saved  
about $14 billion dollars on their utility bills and avoided  
greenhouse gas emissions equivalent to those from 25 million  
vehicles.  
information regarding the ENERGY STAR® Program.  
This computer is compatible with European Union Directive  
2002/95/EC, Restriction of the use of certain Hazardous Substances  
in electrical and electronic equipment (RoHS), which restricts use of  
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.  
Toshiba requires its computer component suppliers to meet RoHS  
requirements and verifies its suppliers’ commitment to meeting  
RoHS requirements by conducting component sampling inspections  
during the product design approval process.  
NOTE  
Certain Microsoft® software product(s) included with this computer  
may use technological measures for copy protection. IN SUCH  
EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO  
NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION  
PROCEDURES. Product activation procedures and Microsoft’s  
privacy policy will be detailed during initial launch of the product, or  
upon certain reinstallations of the software product(s) or  
reconfigurations of the computer, and may be completed by Internet  
or telephone (toll charges may apply).  
NOTE  
Some software may differ from its retail version (if available), and  
may not include user manuals or all program functionality.  
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Introduction  
This guide  
39  
The product specifications and configuration information are  
NOTE  
designed for a product Series. Your particular model may not have  
all the features and specifications listed or illustrated. For more  
detailed information about the features and specifications on your  
particular model, please visit Toshiba’s Web site at  
While Toshiba has made every effort at the time of publication to  
ensure the accuracy of the information provided herein, product  
specifications, configurations, prices, system/component/options  
availability are all subject to change without notice. For the most up-  
to-date product information about your computer, or to stay current  
with the various computer software or hardware options, visit  
Toshiba’s Web site at pcsupport.toshiba.com.  
This guide  
This guide introduces the computer’s features. You can:  
Read the entire guide from beginning to end.  
Skim through and stop when a topic interests you.  
Use the table of contents and the index to find specific  
information.  
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Introduction  
Safety icons  
40  
Safety icons  
This manual contains safety instructions that must be observed to  
avoid potential hazards that could result in personal injuries,  
damage to your equipment, or loss of data. These safety cautions  
have been classified according to the seriousness of the risk, and  
icons highlight these instructions as follows:  
Indicates an imminently hazardous situation which, if not avoided,  
will result in death or serious injury.  
Indicates a potentially hazardous situation which, if not avoided,  
could result in death or serious injury.  
Indicates a potentially hazardous situation which, if not avoided, may  
result in minor or moderate injury.  
Indicates a potentially hazardous situation which, if not avoided, may  
result in property damage.  
Provides important information.  
NOTE  
Other icons used  
Additional icons highlight other helpful or educational information:  
TECHNICAL NOTE: This icon indicates technical information about  
the computer.  
HINT: This icon indicates helpful hints and tips.  
DEFINITION: This icon indicates the definition of a term used in the  
text.  
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Introduction  
Other documentation  
41  
Other documentation  
Your computer comes with the following documentation:  
An electronic version of the user’s guide (this document)  
It may also contain guides for other programs that may come  
with your system.  
For accessory information, visit Toshiba’s Web site at  
Service options  
complement its standard limited warranty. Toshiba’s standard  
limited warranty, extended warranty, and service upgrade terms and  
conditions are available at warranty.toshiba.com.  
To stay current on the most recent software and hardware options  
for your computer, and for other product information, be sure to  
regularly check the Toshiba Web site at pcsupport.toshiba.com.  
If you have a problem or need to contact Toshiba, see “If Something  
Goes Wrong” on page 173.  
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Chapter 1  
Getting Started  
This chapter provides tips for using your computer effectively,  
summarizes how to connect components, and explains what to do  
the first time you use your computer.  
The “Instruction Manual for Safety and Comfort,” that is shipped  
with your computer, contains important safety information. Please  
read the safety instructions carefully and make sure you fully  
understand the instructions before you attempt to use your  
computer in order to avoid potential hazards that could cause bodily  
injury, property damage, or damage the computer.  
Selecting a place to work  
Your computer is portable and designed to be used in a variety of  
circumstances and locations.  
Setting up a work environment  
Place the computer on a hard flat surface that is large enough for the  
computer and any other items you are using, such as a printer.  
Leave enough space around the computer and other equipment to  
provide adequate ventilation. Otherwise, they may overheat. Read  
the “Provide adequate ventilation” section in the “Instruction  
Manual for Safety and Comfort” that is shipped with your  
computer.  
42  
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Getting Started  
Selecting a place to work  
43  
To keep your computer in prime operating condition, protect your  
work area from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field, such  
as stereo speakers (other than speakers that are connected to  
the computer) or speakerphones.  
Rapid changes in temperature or humidity and sources of  
temperature change such as air conditioner vents or heaters.  
Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
Keeping yourself comfortable  
The Toshiba Instruction Manual for Safety and Comfort, included  
with your computer, contains helpful information for setting up  
your work environment and tips for working comfortably  
throughout the day.  
Precautions  
Your computer is designed to provide optimum safety and ease of  
use, and to withstand the rigors of travel. You should observe  
certain precautions to further reduce the risk of personal injury or  
damage to the computer.  
Avoid prolonged physical contact with the underside or surface  
of the computer.  
Never allow any liquids to spill into any part of your computer, and  
never expose the computer to rain, water, seawater or moisture.  
Exposure to liquid or moisture can cause electric shock or fire,  
resulting in damage or serious injury. If any of these eventualities  
should accidentally occur, immediately:  
1. Turn off the computer.  
2. Disconnect the AC adaptor from the power plug socket and  
computer.  
3. Remove the battery pack.  
Failure to follow these instructions could result in serious injury or  
permanent damage to the computer.  
Do not turn on the power again until you have taken the computer to  
an authorized service center.  
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Getting Started  
Selecting a place to work  
44  
Avoid prolonged physical contact with the underside or surface  
of the computer.  
Computer base and palm rest can become hot! Avoid prolonged  
contact to prevent heat injury to skin.  
Read the “Avoid extended contact between computer base/palm rest  
and skin” section in the “Instruction Manual for Safety and  
Comfort” that is shipped with your computer.  
Never place a heavy object on the computer and be careful not to  
drop a heavy object onto the computer. It could damage the  
computer or cause system failure.  
Never turn off the computer if a drive light indicates a drive is active.  
Turning off the computer while it is reading from or writing to  
a disk/disc or flash media may damage the disk/disc or flash  
media, the drive, or both.  
Keep the computer and disks away from objects that generate  
strong magnetic fields, such as large stereo speakers.  
Information on some disks is stored magnetically. Placing a  
magnet too close to a disk can erase important files.  
Handle discs carefully. Avoid touching the surface of the disc. Grasp  
it by its center hole and edge. If you handle the disc incorrectly, you  
could damage the disc and possibly lose data.  
Scan all new files for viruses.  
This precaution is especially important for files you receive via  
email or download from the Internet. Occasionally, even new  
programs you buy from a supplier may contain a computer  
virus. You need a special program to check for viruses. Ask  
your dealer to help you.  
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Getting Started  
Setting up your computer  
45  
Important information on your computer’s cooling fan  
Your computer may have a CPU cooling fan that cools the CPU by  
drawing outside air into the computer.  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned  
on or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source,  
such as an electric blanket or heater.  
Never cover or block the air vents including those located at the  
base of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents  
located at the base of the computer.  
Overheating your computer or AC adaptor could cause system  
failure, computer or AC adaptor damage or a fire, possibly resulting  
in serious injury.  
Read the “Provide adequate ventilation” section in the “Instruction  
Manual for Safety and Comfort” that is shipped with your  
computer.  
The cooling fan location will vary depending on the computer.  
NOTE  
Setting up your computer  
TECHNICAL NOTE: You must complete all setup steps up to and  
including “Setting up your software” on page 46 before adding  
external or internal components to your computer. These  
components include, but are not limited to, a mouse, keyboard,  
printer, memory, and ExpressCards®.  
Your computer contains a rechargeable main battery that needs to  
be charged before you can use it.  
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Getting Started  
Setting up your computer  
46  
To use external power or to charge the battery you must attach the  
AC adaptor. See “Connecting to a power source” on page 48.  
Please handle your computer carefully to avoid scratching or  
damaging the surface.  
NOTE  
Setting up your software  
When you turn on the computer for the first time, do not turn off the  
power again until the operating system has loaded completely.  
The names of windows displayed, and the order in which windows  
appear, may vary according to your software setup choices.  
NOTE  
The first time you turn on your computer, the Setup Wizard guides  
you through steps to set up your software.  
1
2
3
4
5
6
7
From the Welcome screen click Next to enter the Setup  
Wizard.  
Confirm acceptance of Microsoft’s End User License  
Agreement and click Next.  
Enter your desired user name and password, choose a picture to  
be associated with your user account, and then click Next.  
Enter the computer name and choose your background and  
then click Next.  
Click the appropriate option from the Help Protect Windows  
Automatically screen.  
Follow the remaining screen prompts to complete the setup  
process.  
Click Start when the Thank You message appears.  
The Windows® operating system checks the system’s  
performance, and then may restart your computer.  
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Getting Started  
Registering your computer with Toshiba  
47  
Registering your computer with Toshiba  
Product registration is strongly recommended, and allows Toshiba  
to send you periodic updates, announcements, and special offers  
applicable to your product. Product registration can be completed  
by either visiting the Toshiba Web site at  
http://www.register.toshiba.com, or by double-clicking the Toshiba  
Resources icon on your desktop and then double-clicking Toshiba  
Registration. Failure to complete Product Registration will not  
diminish Customer rights under the Toshiba standard limited  
Warranty.  
To register online, you must be connected to the Internet.  
NOTE  
Before adding external devices or memory, Toshiba recommends  
NOTE  
After starting your computer for the first time you may want to:  
Add more memory (see “Adding memory (optional)” on  
page 53)  
Connect a full-size keyboard (see “Using an external  
keyboard” on page 74)  
Connect an external monitor (see “Using external display  
devices” on page 72)  
Connect a local printer (see “Connecting a printer” on page 74)  
Connect an optional external disk drive (see “Connecting an  
optional external diskette drive” on page 75)  
Install an ExpressCard® (see “Using an ExpressCard®” on  
page 131)  
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Getting Started  
Connecting to a power source  
48  
Connecting to a power source  
Your computer requires power to operate. Use the power cord/cable  
and AC adaptor to connect the computer to a live electrical outlet,  
or to charge the computer’s battery.  
Never pull on a power cord/cable to remove a plug from a socket. Always  
grasp the plug directly. Failure to follow this instruction may damage the  
cord/cable, and/or result in a fire or electric shock, possibly resulting in  
serious injury.  
Always confirm that the power plug (and extension cable plug if used) has  
been fully inserted into the socket, to ensure a secure electrical connection.  
Failure to do so may result in a fire or electric shock, possibly resulting in  
serious injury.  
Be careful if you use a multiple connector. An overload on one socket  
could cause a fire or electric shock, possibly resulting in serious  
injury.  
Always use the TOSHIBA AC adaptor that was provided with your  
computer and the TOSHIBA Battery Charger (that may have been provided  
with your computer), or use AC adaptors and battery chargers specified by  
TOSHIBA to avoid any risk of fire or other damage to the computer. Use of  
an incompatible AC adaptor or Battery Charger could cause fire or damage  
to the computer possibly resulting in serious injury. TOSHIBA assumes no  
liability for any damage caused by use of an incompatible adaptor or  
charger.  
Power cord/cable  
AC adaptor cord  
AC adaptor  
(Sample Illustration) Power cord/cable and AC adaptor  
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Getting Started  
Connecting to a power source  
49  
To connect AC power to the computer:  
Connect the power cord/cable to the AC adaptor.  
1
(Sample Illustration) Connecting the power cord/cable to the AC  
adaptor  
Handling the cord on this product will expose you to lead, a  
chemical known to the State of California to cause birth defects or  
other reproductive harm. Wash hands after handling.  
_
+
2
Plug the AC adaptor cord into the DC-IN on the side of the  
computer.  
(Sample Illustration) Connecting the AC adaptor cord to the  
computer  
3
Connect the power cord/cable to a live electrical outlet.  
The AC power light on the indicator panel glows green.  
Never attempt to connect or disconnect a power plug with wet hands.  
Failure to follow this instruction could result in an electric shock,  
possibly resulting in serious injury.  
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Getting Started  
Charging the main battery  
50  
The computer’s main battery light gives you an indication of  
the main battery’s current charge:  
Glows amber while the main battery is being charged  
(AC adaptor connected)  
Glows green when the main battery is fully charged  
Is unlit when the main battery has discharged, the battery  
is not charging, or the AC adaptor is not plugged into the  
computer or AC outlet  
Flashes amber when the main battery charge is low and it  
is time to recharge the main battery or plug in the AC  
adaptor  
NOTE  
If the AC power light flashes amber during charging, either the main  
battery is malfunctioning, or it is not receiving correct input from the  
AC power supply.  
Disconnect the AC power cord/cable and remove the main battery  
pack. See “Changing the main battery” on page 117 for information  
on replacing the main battery.  
Charging the main battery  
Before using the battery to power the computer, you must charge  
the battery.  
To charge the battery, leave the computer plugged into an AC power  
source with the computer turned off until the battery light glows  
green. After that, the battery will be completely charged and ready  
to power the computer.  
Once the battery is charged for the first time, avoid leaving the  
computer plugged in and turned off for more than a few hours at a  
time. Continuing to charge a fully charged battery can damage the  
battery.  
TECHNICAL NOTE: The recharging of the battery cannot occur when  
your computer is using all of the power provided by the AC adaptor  
to run applications, features, and devices. Your computer’s Power  
Options utility can be used to select a power level setting that  
reduces the power required for system operation and will allow the  
battery to recharge.  
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Getting Started  
Using the computer for the first time  
51  
Battery life and charge time may vary depending on the applications,  
power management settings, and features used.  
NOTE  
Using the computer for the first time  
The computer is now ready for you to turn it on and begin using it.  
Opening the display panel  
1
Facing the front of the computer, locate the center of the  
display panel.  
2
3
Gently raise the panel.  
Adjust the display to a comfortable viewing angle.  
(Sample Illustration) Opening the display panel  
When opening or closing the display panel, place one hand on the  
palm rest to hold the computer in place and use the other hand to  
slowly open or close the display panel.  
NOTE  
To avoid damaging the display panel, do not force it beyond the point  
where it moves easily and never lift the computer by the display  
panel.  
Do not press or push on the display panel and be careful to remove  
any pens or other objects from the keyboard area before closing the  
display panel.  
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Getting Started  
Using the computer for the first time  
52  
Small bright dots may appear on your screen display when you turn  
on your computer. Your display contains an extremely large number  
of thin-film transistors (TFT) and is manufactured using high-  
precision technology. Any small bright dots that may appear on  
your display are an intrinsic characteristic of the TFT  
manufacturing technology. Over a period of time, and depending on  
the usage of the computer, the brightness of the screen will  
deteriorate. This is also an intrinsic characteristic of the screen  
technology. When the computer is operated on battery power, the  
screen will dim and you may not be able to increase the brightness  
of the screen while on battery power.  
Your computer’s features and specifications  
Certain computer chassis are designed to accommodate all possible  
configurations for an entire product Series. Your select model may  
not have all the features and specifications corresponding to all of  
the icons or switches shown on the computer chassis, unless you  
have selected all those features.  
This information applies to all the features and icons described in  
this guide.  
Below are examples of some of the many possible icons used on  
your computer:  
(Sample Illustration) System icons  
Turning on the power  
To turn on the computer:  
1
Make sure any external devices (such as the AC adaptor, if you  
plan to use AC power rather than battery power) are properly  
connected and ready.  
2
Check to ensure that all optical drives are empty.  
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Getting Started  
Adding memory (optional)  
53  
3
Press and release the power button. The on/off light glows  
green.  
(Sample Illustration) Turning on the power  
The preinstalled operating system will load automatically.  
When you turn on the computer for the first time, do not turn off the  
power again until the operating system has loaded completely.  
Adding memory (optional)  
HINT: To purchase additional memory modules, see the accessories  
information packaged with your system or visit  
Your computer comes with enough memory to run most of today’s  
popular applications. You may want to increase the computer’s  
memory if you use complex software or process large amounts of  
data.  
Before adding external devices or memory, Toshiba recommends  
setting up your software. See “Setting up your software” on page 46.  
NOTE  
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Getting Started  
Adding memory (optional)  
54  
Installing a memory module  
Memory modules can be installed in the memory module slots on  
the base of the computer. You will need a small Phillips screwdriver  
for this procedure.  
If the computer has been running recently, the memory module may  
be hot. The surrounding area may also be hot. Allow the module to  
cool to room temperature before replacing it. Avoid touching the  
cover, the module, and the surrounding area before they have cooled.  
Failure to follow these directions could result in minor bodily injury.  
To avoid damaging the computer’s screws, use a small Phillips  
screwdriver that is in good condition.  
Installing a memory module with the computer’s power on may  
damage the computer, the module, or both.  
The computer has two memory slots—Slot A and Slot B. You can  
install one or two memory modules.  
Before you install or remove a memory module, turn off the computer  
using the Start menu. If you install or remove a memory module  
while the computer is in Sleep or Hibernation mode, data will be lost.  
For this model Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
NOTE  
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Getting Started  
Adding memory (optional)  
55  
If the computer is on, begin at step 1; otherwise, skip to step 3.  
1
Click Start, and then click the arrow next to the lock button in  
the lower-right corner of the Start menu.  
The Shut Down menu appears.  
Arrow  
Start  
(Sample Image) Shut Down menu  
Shut Down Menu  
2
Click Shut Down.  
The operating system turns off the computer.  
3
4
Unplug and remove any cables connected to the computer,  
including the AC adaptor.  
Remove the main battery. For information on removing the  
main battery, see “Removing the battery from the computer”  
on page 117.  
5
Close the display panel and turn the computer upside down to  
locate the memory module slot cover.  
Memory module slot cover  
Front of computer  
(Sample Illustration) Locating the memory module slot cover  
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Getting Started  
Adding memory (optional)  
56  
6
Using a small Phillips screwdriver, loosen the captive screws  
that secure the memory module slot cover.  
Front of computer  
(Sample Illustration) Removing the memory module slot cover  
7
8
Remove the memory module slot cover.  
Place the screws and the cover in a safe place so that you can  
retrieve them later.  
Static electricity can damage the memory module. Before you handle  
the module, touch a grounded metal surface to discharge any static  
electricity you may have built up.  
Avoid touching the connector on the memory module or on the  
computer. Grease or dust on the connector may cause memory  
access problems.  
9
Carefully remove the new memory module from its antistatic  
packaging, without touching its connector.  
10 Locate an empty memory module slot on the underside of the  
computer.  
If no memory slot is available, you must remove a module by  
performing steps 2-3 of “Removing a memory module” on page 59.  
NOTE  
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Getting Started  
Adding memory (optional)  
57  
If your system has the memory modules stacked on top of one  
another, you must remove the top module first before  
removing/installing the bottom module.  
NOTE  
NOTE  
For this model Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
11 Pick up the memory module by its sides, avoiding any contact  
with its connector. Position the module toward the socket,  
aligning the connector’s notch with the matching key in the  
socket.  
notch  
latch  
connector  
latch  
key  
(Sample Illustration) Aligning the memory module with the socket  
12 Firmly press the memory module into the memory slot’s socket  
at approximately a 30-degree angle (to the horizontal surface  
of the computer).  
(Sample Illustration) Inserting the memory module into the socket  
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Getting Started  
Adding memory (optional)  
58  
13 Once the module’s connector is fully inserted into the socket,  
press downward on the top edge of the module to seat the  
module into the latches at the sides of the socket. These latches  
should “snap” into place securely with the corresponding  
cutouts in the side of the module. If the latches and cutouts do  
not line up correctly, repeat steps 12-13.  
latch  
latch  
(Sample Illustration) Pressing down on the memory module  
Do not force the memory module into position. The memory  
module should be completely inserted into the socket and level  
when secured in place.  
Back of computer  
Slot B  
Slot A  
(Sample Illustration) Inserting the memory module into the slot  
For this model Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
NOTE  
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Getting Started  
Adding memory (optional)  
59  
14 Replace the memory module slot cover and secure it using the  
screws.  
15 Re-insert the main battery. For more information on inserting  
the main battery, see “Inserting a charged battery” on page 119.  
16 Turn the computer right side up.  
17 Reconnect the cables.  
18 Restart the computer.  
installed for the computer to work.  
You can now continue setting up the computer. When the operating  
system has loaded, you can verify that the computer has recognized  
the additional memory module.  
If you are adding extra memory after setting up the computer, verify  
that the computer has recognized it correctly as described in  
“Checking total memory” on page 61.  
Removing a memory module  
If you need to remove a memory module:  
1
Complete steps 18 in “Installing a memory module” on  
page 54 to shut down the computer and open the memory  
module slot cover.  
Do not try to remove a memory module with the computer turned on.  
You can damage the computer and the memory module.  
Do not remove the memory module while the computer is in Sleep or  
Hibernation mode. The computer could hang up the next time you  
turn it on and data in memory will be lost. In either of the above  
cases, the Sleep configuration will not be saved.  
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Getting Started  
Adding memory (optional)  
60  
The following screen may appear when you turn on the power:  
NOTE  
If “Start Windows® Normally” is highlighted, then press Enter.  
If one of the Safe Mode options is highlighted, it is best to press  
Enter to go into Safe Mode, then shut down and restart the system, at  
which time Windows® should boot back up normally.  
When Safe Mode is suggested, this could be a sign that you may  
need to scan your internal storage drive for errors or defragment the  
drive. If so, consult Windows® Help and Support.  
2
Pull the latches away from the memory module.  
The memory module pops up slightly.  
If your system has the memory modules stacked on top of one  
another, you must remove the top module first before  
removing/installing the bottom module.  
NOTE  
3
Gently lift the memory module to a 30-degree angle and slide it  
out of the slot.  
Back of computer  
Slot B  
Slot A  
(Sample Illustration) Removing the memory module  
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Getting Started  
Adding memory (optional)  
61  
4
5
Replace the memory module slot cover and secure it using the  
screws.  
Re-insert the main battery. For more information on inserting  
the main battery, see “Inserting a charged battery” on page 119.  
6
7
8
Turn the computer right side up.  
Reconnect the cables.  
Restart the computer.  
TECHNICAL NOTE: You must have at least one memory module  
installed for the computer to work.  
Checking total memory  
When you add or remove a memory module, you can check that the  
computer has recognized the change. To do this:  
1
Click Start, Control Panel, System and Maintenance, and  
then System.  
The System window appears.  
2
The total memory is displayed below the System heading  
under Memory (RAM).  
If the computer does not recognize the memory configuration, turn  
off the computer and remove the memory module slot cover  
(complete steps 1-8 in “Installing a memory module” on page 54),  
and then check that the module is inserted completely into the  
socket and lined up squarely with the socket latches.  
From time to time, Windows® will display a pop-up that says,  
NOTE  
“Windows® needs your permission to continue.” This is a security  
feature to prevent programs or people from doing things on your  
computer without your permission. If you were trying to perform the  
action, click Continue; otherwise, click Cancel. If unsure, cancel and  
try again.  
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Getting Started  
Hard Drive Recovery Utilities  
62  
Hard Drive Recovery Utilities  
Your computer has been configured with a hard disk partition to  
allow you to recover your hard disk drive or reinstall selected  
During the HDD Recovery Process it is strongly recommended  
that your computer be connected to an external power source  
via the AC Adaptor.  
It is also strongly recommended that you create recovery  
DVDs before using your system. For more information on  
creating Recovery media see “Creating Recovery DVDs” on  
page 62.  
NOTE  
Using the HDD Recovery, you can:  
Create Hard Drive Recovery DVDs using a writable drive.  
Recover your hard disk drive to the factory-set default.  
Recover just your C: drive, leaving any other partitions you  
may have created intact, for example, a D: drive.  
Recover your hard disk drive to the factory-set default without  
the HDD Recovery partition.  
Reinstall drivers and applications which were bundled with  
your computer.  
Creating Recovery DVDs  
Depending on your system configuration, you may be able to copy  
the hard drive recovery to DVD which gives you the ability to  
recover your hard disk drive and recover your system if the hard  
drive recovery partition has been deleted or the hard disk has been  
replaced on your computer.  
The system will prompt you to insert the appropriate number of blank  
DVDs to copy the hard drive recovery. If your optical disc drive is not  
writable, contact Toshiba Customer Support to obtain the Recovery  
media for your system.  
NOTE  
The Toshiba Customer Support Center in the United States is  
(800) 457-7777, outside the United States it is (949) 859-4273.  
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Hard Drive Recovery Utilities  
63  
To create recovery DVDs:  
1
Click Start, All Programs, Toshiba, Recovery, and then  
Recovery Disc Creator.  
2
3
Select DVD (to create Recovery media on DVDs).  
Select the items you want to copy by clicking the check box  
next to the item’s Name—recovery files, applications (original  
bundled drivers and applications), or both the recovery files  
and applications.  
4
5
Click Create.  
Insert the first blank DVD into your writable optical drive  
when prompted.  
6
Follow the on-screen prompts for completing the copy process.  
For more information on using the Recovery media you have  
created with the preceding steps see “Hard Disk Drive Recovery  
using the Recovery media” on page 68.  
Hard Disk Drive Recovery options  
The following are the available hard disk drive recovery options:  
Recovering the original factory image (recommended recovery  
method)  
Hard Disk Drive Recovery using the recovery partition  
Erasing the hard disk  
Recovering the C: partition of the HDD without changing the  
current partition size  
Recovering the C: partition with a user specified size  
Hard Disk Drive Recovery using the Recovery media  
Checking the HDD operating status  
Hard Disk Drive Recovery using the recovery partition  
During the HDD Recovery Process it is strongly recommended that  
your computer be connected to an external power source via the AC  
Adaptor.  
NOTE  
You have the options of recovering your system using the Hard  
Drive Recovery partition to the factory-set default, or recovering  
just your C: drive and leaving other partitions (for example, a D:  
drive) intact, or changing the size of your C: drive and then  
recovering it.  
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Hard Drive Recovery Utilities  
64  
To recover your hard disk drive using the utilities stored on your  
computer’s HDD:  
1
2
Make sure the computer is turned off.  
Press and hold the 0 (zero) key on your keyboard while  
powering on the computer.  
3
If your system offers a choice of Windows Vista® 32-bit or  
64-bit operating system, select one at this time. If not skip to  
step 4.  
(Sample Image) Product Recovery Menu screen  
4
When the Toshiba Recovery Wizard screen displays, select one  
of the options and then click Next. The options are:  
Recovery of Factory Default Software  
Erase the hard disk  
(Sample Image) Toshiba Recovery Wizard screen  
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Hard Drive Recovery Utilities  
65  
Recovering the original factory image  
(recommended recovery method)  
Recovering a hard disk drive to its out of box state deletes all partitions  
on the hard disk drive and your information will be lost. Be sure to save  
your work to external media first.  
1
On the Toshiba Recovery Wizard screen, select Recovery of  
Factory Default Software, and then click Next.  
The Recovery of Factory Default Software screen appears.  
(Sample Image) Recovery of Factory Default Software screen  
2
Select Recover to out-of-box-state, and then click Next.  
A confirmation message displays reminding you that all data  
will be lost during the recovery process. Be sure to save your  
work to external media before proceeding.  
3
4
Click Next to begin the recovery.  
Once complete, a message displays that the HDD has been  
recovered.  
Press any key on the keyboard to restart the computer.  
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Hard Drive Recovery Utilities  
66  
Erasing the hard disk  
Erasing the hard disk will delete all data including the partitions. Be  
sure to create recovery DVD’s and back up your data to external media  
before erasing the hard disk.  
The Recovery Wizard allows you to delete all data and partitions  
from the hard disk.  
To delete the data and partitions from your hard disk:  
1
On the Toshiba Recovery Wizard screen, select Erase the  
hard disk, and then click Next.  
2
The next screen lists the two methods you can choose:  
Delete all data and partitions from the hard disk—This  
option deletes all of the data on the hard disk without  
overwriting the HDD.  
Delete all partitions and overwrite all sectors on the  
hard disk—This option deletes all data, then overwrites  
the entire HDD for security purposes. This may take  
several hours, depending on the size of your HDD.  
(Sample Image) Erase the hard disk screen  
3
Select the desired method, and then click Next.  
A confirmation message displays reminding you that all data  
will be lost. Be sure you have saved your work to external  
media before proceeding.  
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Hard Drive Recovery Utilities  
67  
4
5
Click Next to begin deleting the HDD.  
When the process is completed, a message displays informing  
you that the HDD has been deleted.  
Press any key on the keyboard to restart the computer.  
Recovering the C: partition of the HDD without  
changing the current partition size  
Recovering the C: drive to its factory default setting reformats your  
drive and your information on the recovered drive will be lost. Be  
sure to save your work to external media first. If you have created  
other partitions (for example, a D: drive) those partitions and any  
information on them will not be affected and will remain intact.  
To recover only your C: drive:  
1
On the Toshiba Recovery Wizard Screen, select Recovery of  
Factory Default Software, and then click Next.  
2
Select Recover without changing the hard drive partitions.  
A confirmation message appears, reminding you that all  
information on the C: drive will be lost during the recovery  
process. Be sure you have saved your work to external media  
before proceeding.  
3
4
Click Next to begin the restoration.  
Once complete, a message displays that the HDD has been  
recovered.  
Press any key on your keyboard to restart the computer.  
Recovering the C: partition with a user specified size  
Resizing and recovering your C: drive to its factory default setting  
reformats all partitions on the HDD (for example, if you created a D:  
drive, it will be deleted during the recovery process) and your  
information will be lost. Be sure to save your work to external media  
first.  
To resize and recover your C: drive:  
1
On the Toshiba Recovery Wizard screen, select Recovery of  
Factory Default Software, and then click Next.  
2
Select Recover to a custom size partition.  
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Hard Drive Recovery Utilities  
68  
3
Specify the size of the C: drive. Click the up/down arrows to  
increase/decrease the C: drive size in 1 GB increments.  
The size of the C: drive will display on the progress bar as you make  
your selections.  
NOTE  
4
5
Click Next to begin the restoration. Once complete, a message  
displays that the HDD has been recovered.  
Press any key on your keyboard to restart the computer.  
Hard Disk Drive Recovery using the Recovery media  
If you need to recover your computer to its default factory state, you  
can rebuild the system using your Hard Drive Recovery Utilities.  
To recover your hard disk drive using the utilities burned to DVDs  
(refer to “Creating Recovery DVDs” on page 62):  
1
Insert the first recovery DVD into your optical drive and power  
on the computer.  
2
When the initial screen displays, press F12.  
The boot menu appears.  
3
4
Using the arrow keys, select the DVD option and press Enter.  
The Selecting a Process Screen will appear. Select one of the  
options and then click Next. The options are:  
Toshiba Recovery wizard  
System Recovery Options  
(Sample Image) Selecting a Process screen  
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Hard Drive Recovery Utilities  
69  
5
If your system offers a choice of Windows Vista® 32-bit or  
64-bit operating system, select one at this time. If not skip to  
step 6.  
(Sample Image) Product Recovery Menu screen  
6
A warning screen will appear stating that when the recovery is  
executed all data will be deleted and rewritten. Click Yes to  
continue.  
(Sample Image) Warning screen  
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Hard Drive Recovery Utilities  
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7
The Toshiba Recovery Wizard screen will appear. Please refer  
to “Hard Disk Drive Recovery options” on page 63 to explain  
the available recovery options.  
(Sample Image) Toshiba Recovery Wizard screen  
Checking the HDD operating status  
After restoring your hard disk drive, you can check its status as  
follows:  
1
2
3
4
5
Click Start.  
Right-click Computer.  
Select Manage.  
Click Disk Management.  
Highlight the hard disk drive in the Volume list to display its  
status in the lower portion of the screen.  
Installing drivers and applications  
The Toshiba Application Installer allows you to reinstall the drivers  
and applications that were originally bundled with your computer.  
To reinstall drivers and applications:  
1
Click Start, All Programs, Toshiba, Recovery, and then  
TOSHIBA Application Installer.  
2
3
4
5
Click Next.  
Click the item you want to install.  
Click Install.  
Follow the on-screen prompts to complete the installation  
process.  
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Getting Started  
Using the TouchPad™  
71  
Using the TouchPad™  
The TouchPad™, the small, rectangular area located in front of the  
keyboard, is sensitive to touch and enables you to move the cursor  
with the stroke of a finger. Simply move your finger on the  
TouchPad in the direction you would like to move the cursor:  
To move the cursor to the top of the page, push your finger  
forward on the TouchPad.  
To move the cursor to the bottom of the page, drag your finger  
toward yourself.  
To move the cursor to the right side of the page, slide your  
finger across the TouchPad from left to right.  
To move it to the left side, slide your finger from right to left.  
Because the TouchPad is much smaller than the display screen,  
moving your cursor across the screen often means having to move  
your finger several times across the TouchPad in the preferred  
direction.  
NOTE  
Once you have positioned your cursor, you can click it into place by  
either double-tapping the TouchPad or clicking the control buttons.  
Scrolling with the TouchPad™  
There are two active regions on the TouchPad™ that allow you to  
scroll as you would with any wheel device on a mouse or trackball.  
To scroll vertically, run your finger up or down along the right edge  
of the TouchPad. To scroll horizontally, run your finger along the  
bottom edge of the TouchPad. This feature can be disabled or  
changed in the Mouse Properties dialog box.  
Control buttons  
When a step instructs you to click or choose an item, move the  
cursor to the item, then press and release the primary (left-hand)  
button. To double-click, press the primary button twice in rapid  
succession. The primary button usually corresponds to the left  
mouse button.  
The function of the secondary (right-hand) button depends on the  
program you are using. It usually corresponds to the right mouse  
button (“right-clicking”). Check your program’s documentation to  
determine whether it uses the right mouse button.  
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Using external display devices  
72  
Disabling or enabling the TouchPad™  
The TouchPad™ is enabled by default. To change the  
enable/disable TouchPad setting, press Fn + F9. This hot key  
enables/disables the TouchPad. For more information, see  
“Disabling or enabling the TouchPad™” on page 217.  
Using external display devices  
Your computer comes with a built-in display, but you can also connect an  
external display device to an available video port.  
Connecting an external monitor or projector  
You can easily attach an external monitor or projector to your  
computer if you need a larger screen. To do this:  
1
Read the directions that came with the monitor to see if you  
first need to install new software.  
2
Connect the monitor’s video cable to the RGB (monitor) port  
on the side of the computer.  
3
4
Connect the device’s power cable to a live electrical outlet.  
Turn on the external device.  
Your computer will automatically detect the external display  
device and activate a screen with display options.  
5
6
Select the settings you desire and click Apply.  
Click OK.  
In the future you can change the display settings by pressing  
Fn + F5, or by configuring the display properties settings.  
NOTE  
Directing the display output when you turn on the computer  
Once you have connected an external display device, you can  
choose to use the internal display only, the external device only, or  
both simultaneously.  
Some modes are only available with the appropriate device attached  
and turned on.  
NOTE  
The quickest way to change the display output settings is to use the  
display hot key (Fn + F5):  
1
Press Fn and F5 simultaneously.  
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Getting Started  
Using external display devices  
73  
2
While holding down Fn, press F5 repeatedly until the setting  
you want takes effect. Briefly pause each time you press the F5  
key to allow time for the display to change.  
This hot key cycles through the settings in the following order  
(the last two options are available if an external monitor is  
connected):  
LCD—Internal display only  
LCD + CRT—Internal display and external monitor  
simultaneously  
CRT—External monitor only  
LCD + CRT Multi Monitor—Internal display and external  
monitor, with one acting as the primary display and the  
other as an extended desktop  
Swap—Switch primary display between internal display  
and external monitor when using extended desktop  
(Sample Image) Display options window  
Release the Fn key.  
3
Adjusting the quality of the external display  
To obtain the best picture quality from your television (or other  
video display device), you may need to adjust the video settings.  
See the video device documentation for additional configuration  
steps.  
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Using an external keyboard  
74  
Using an external keyboard  
If you prefer to use a full-size keyboard, you can attach one to your  
computer. The computer’s USB ports support most USB-  
compatible keyboards.  
Using a mouse  
You may want to use a mouse instead of the computer’s built-in  
TouchPad™. You can use a USB-compatible mouse.  
Connecting a printer  
Your printer documentation may require you to install the printer  
software before physically connecting the printer to your computer. If  
you do not install the software as instructed by the printer  
manufacturer, the printer may not function correctly.  
NOTE  
Read the documentation that came with your printer. Follow the  
manufacturer’s instructions when connecting a printer.  
You can connect a USB-compatible printer to your computer  
through the USB ports. To determine if the printer is USB-  
compatible, check its documentation.  
To make the connection, you need a suitable USB cable which may  
come with your printer. If a USB cable was not included with your  
printer, you can purchase one from a computer or electronics store.  
If your printer supports Plug and Play, your computer may  
automatically recognize the printer; the printer is then ready for use.  
Refer to your printer documentation for further instructions.  
TECHNICAL NOTE: To determine if your printer supports Plug and  
Play, check its documentation.  
If your printer does not support Plug and Play, you can set up the  
printer as described in “Setting up a printer” on page 75.  
To connect a printer to your computer:  
1
Connect the printer cable to the printer and then connect the  
other end to one of the computer’s USB ports.  
2
Plug the printer’s power cable into a live AC outlet.  
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Getting Started  
Connecting an optional external diskette drive  
75  
Setting up a printer  
Some printers require a specific installation process. Refer to your  
printer installation guide for instructions before completing the  
following procedure.  
NOTE  
If your printer does not support Plug and Play, follow these steps to  
set it up for the first time. You only need to set up the printer once.  
1
Click Start, Control Panel, Hardware and Sound, and then  
under Printers, click Add a printer.  
The Add Printer Wizard appears.  
(Sample Image) Add Printer Wizard  
Follow the on-screen instructions to set up your printer.  
2
Connecting an optional external diskette drive  
Some operations, such as creating a password service diskette,  
require a diskette drive designed for use with 3.5-inch diskettes.  
(Sample Illustration) Optional external USB diskette drive  
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Turning off the computer  
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To connect an optional external USB diskette drive, connect the  
cable to one of the computer’s USB ports.  
(Sample Illustration) Connecting an optional external USB diskette  
drive  
Turning off the computer  
Pressing the power button before shutting down the Windows®  
operating system could cause you to lose your work. Make sure the  
system indicator panel’s storage drive light and the drive-in-use light  
are off. If you turn off the power while a disk/disc is being accessed,  
you may lose data or damage the disk/disc and/or drive.  
It is a good idea to turn off your computer when you are not using it  
for a while.  
If you are using the computer for the first time, leave the computer  
plugged into a power source (even though the computer is off) to  
fully charge the main battery.  
Options for turning off the computer  
Depending on the operating system installed, you have more than  
one option available for turning off the computer: Shut Down,  
Hibernate, and Sleep. Each option has its advantages.  
Use the Shut Down or Hibernate command if you will not be  
using the computer for several days or if you must turn off your  
computer.  
You must turn off your computer in order to upgrade your  
computer’s internal hardware (such as memory).  
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Turning off the computer  
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TECHNICAL NOTE: Before using the Shut Down option to turn off  
your computer, save your files and make sure all disk/disc activity  
lights are off.  
If you change your mind and decide to continue working after all,  
wait a few seconds before turning the computer on again.  
Use the Sleep command to save your work, system settings,  
and current state of the desktop to memory, so that when you  
turn on the computer again, you will quickly and automatically  
return to where you left off.  
Hibernation mode  
Hibernation mode shuts the computer down completely, but it first  
saves the current state of the computer to the internal storage drive.  
Since Hibernation mode does not require power to maintain the  
saved information, system settings are retained indefinitely.  
Factors to consider when choosing Hibernation:  
While in Hibernation mode, the computer uses no main battery  
power.  
Because the state of the system is stored to the internal storage  
drive, no data is lost if the main battery discharges.  
Restarting from Hibernation takes less time and consumes less  
main battery power than restarting after turning off the  
Restarting from Hibernation takes a little more time and  
consumes more main battery power than restarting from Sleep.  
When starting up again, the computer returns to the state in  
which you left it, including all open programs and files you  
were using.  
For information on how to use and configure Hibernation mode see  
“Using and configuring Hibernation mode” on page 81.  
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Turning off the computer  
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Sleep mode  
The Sleep command places the computer into a power-saving  
mode. Sleep saves the current state of the computer to memory so  
that, when you restart the computer, you can continue working from  
where you left off.  
After your computer sleeps for an extended period of time, the  
Windows® operating system may save any open documents and  
programs to your internal storage drive, and then shuts down the  
computer.  
NOTE  
Factors to consider when choosing Sleep:  
While in Sleep mode, the computer uses some main battery  
power.  
Because the state of the system is stored in memory, you will  
lose data if the main battery discharges while the computer is  
in Sleep mode.  
Restarting from Sleep takes less time and consumes less main  
battery power than restarting after turning off the computer  
using the Hibernation or Shut down commands.  
When starting up again, the computer returns to the mode in  
which you left it, including all open programs and files you  
were using.  
try to enter Hibernation mode.  
If you power down using the Sleep command and the main battery  
discharges fully, your unsaved information will be lost. Be sure to  
save your work first.  
For information on using Sleep, see “Using and configuring Sleep  
mode” on page 83.  
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Turning off the computer  
79  
Using the Shut Down command  
The Shut down command completely shuts down the computer  
without saving your work or the current state of the computer. This  
command closes all open programs, shuts down the operating  
system, and then turns off your computer.  
Use the following steps to turn off your computer using the Shut  
Down command:  
1
Click Start, and then click the arrow next to the Lock button in  
the lower-right part of the Start menu.  
The Shut Down menu appears.  
Arrow  
Start  
Shut Down Menu  
(Sample Image) Shut Down menu  
2
Click Shut Down.  
The computer closes all open programs, shuts down the  
operating system, and then turns off.  
Turning off the computer more quickly  
You can also turn off the computer by pressing the power button.  
To use this method, you first need to activate it using the Power  
Options feature. By default, pressing your computer’s power button  
puts the computer into Sleep mode.  
1
Click Start, Control Panel, System and Maintenance, and  
then Power Options.  
The Power Options window appears.  
2
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
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Getting Started  
Turning off the computer  
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3
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
(Sample Image) Advanced settings tab of Power Options screen  
4
5
Click Power buttons and lid to display the actions that you  
can configure.  
Select the options you want from the drop-down lists.  
These options can be set separately for how they operate while the  
computer is running on battery power or while connected to AC  
power.  
NOTE  
Lid close action  
Set this option to Shut down if you want the computer to  
shut down when you close the display panel.  
Power button action  
Set this option to Shut down if you want the computer to  
shut down when you press the power button.  
Start menu power button  
Set this option to Shut down if you want the computer to  
shut down when you click the power button in the Start  
menu.  
6
7
Click Apply.  
Click OK.  
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Turning off the computer  
81  
Once the computer is configured, you can turn it off by either  
pressing the power button or closing the display panel, depending  
on the options set.  
Restarting your computer  
To start the computer up again, press the power button until the  
on/off light glows green.  
If you turn off the computer by closing the display panel, you can  
start it again by opening the display panel.  
Using and configuring Hibernation mode  
To turn off the computer using the Hibernation command:  
1
Click Start, and then click the arrow next to the Lock button in  
the lower-right part of the Start menu.  
The Shut Down menu appears.  
Arrow  
Start  
Shut Down Menu  
(Sample Image) Shut Down menu  
2
Click Hibernate.  
The computer saves the state of all open programs and files,  
turns off the display, and then turns off.  
Configuring Hibernation mode options  
You can place the computer into Hibernation mode by either  
pressing the power button or closing the display panel. You can also  
specify an amount of time after which the computer automatically  
goes into Hibernation mode.  
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Getting Started  
Turning off the computer  
82  
To use any of these methods, you first need to enable them using the  
Power Options feature.  
1
2
3
Click Start, Control Panel, System and Maintenance, and  
then Power Options.  
The Power Options window appears.  
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
(Sample Image) Advanced settings tab of Power Options screen  
4
5
Click Power buttons and lid to display the actions that you  
can configure.  
Select Hibernate for the options you want.  
These options can be set separately for how they operate while the  
computer is running on battery power or while connected to AC  
power.  
NOTE  
Lid close action  
Set this option to Hibernate if you want the computer to  
go into Hibernation mode when you close the display  
panel.  
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Getting Started  
Turning off the computer  
83  
Power button action  
Set this option to Hibernate if you want the computer to  
go into Hibernation mode when you press the power  
button.  
Start menu power button  
Set this option to Hibernate if you want the computer to  
go into Hibernation mode when you click the power  
button in the Start menu.  
6
7
Click Apply.  
Click OK.  
Once the computer is configured, you can place it into Hibernation  
mode by either pressing the power button or closing the display  
panel, depending on the Hibernation options set.  
Starting again from Hibernation mode  
To start up the computer from Hibernation mode, press the power  
button until the on/off light glows green. The computer returns to  
the screen(s) you were using.  
If you put the computer in Hibernation mode by closing the display  
panel, you can start it again by opening the display panel.  
Using and configuring Sleep mode  
To turn off the computer using the Sleep command:  
1
Click Start, and then click the arrow next to the Lock button in  
the lower-right part of the Start menu.  
The Shut Down menu appears.  
Arrow  
Start  
Shut Down Menu  
(Sample Image) Shut Down menu  
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Getting Started  
Turning off the computer  
84  
2
Click Sleep.  
The computer saves the status of all open programs and files to  
the memory, turns off the display, and enters into a low-power  
mode. The on/off light blinks amber indicating the computer is  
in Sleep mode.  
Configuring Sleep mode options  
You can place the computer into Sleep mode by either pressing the  
power button or closing the display panel. You can also specify an  
amount of time after which the computer automatically goes into  
Sleep mode.  
To use any of these methods, you first need to enable them using the  
Power Options feature.  
1
Click Start, Control Panel, System and Maintenance, and  
then Power Options.  
The Power Options window appears.  
2
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
(Sample Image) Edit Plan Settings screen  
3
To change the amount of time after which the computer enters  
Sleep mode:  
Under Put the computer to sleep, select the desired  
amount of time in both the On battery and Plugged in  
categories.  
To disable the computer from automatically entering Sleep  
mode, select Never.  
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Getting Started  
Turning off the computer  
85  
4
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
(Sample Image) Advanced settings tab of Power Options screen  
5
6
Click Power buttons and lid to display the actions that you  
can configure.  
Select Sleep for the options you want.  
These options can be set separately for how they operate while the  
computer is running on battery power or while connected to AC  
power.  
NOTE  
Lid close action  
Set this option to Sleep if you want the computer to go  
into Sleep mode when you close the display panel.  
Power button action  
Set this option to Sleep if you want the computer to go  
into Sleep mode when you press the power button.  
Start menu power button  
Set this option to Sleep if you want the computer to go  
into Sleep mode when you click the power button in the  
Start menu.  
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Getting Started  
Customizing your computer’s settings  
86  
7
8
Click Apply.  
Click OK.  
Once the computer is configured, you can place it into Sleep mode  
by either pressing the power button or closing the display panel,  
depending on the Sleep options set.  
Starting again from Sleep mode  
To start up the computer from Sleep mode, press the power button  
until the on/off light glows green. The computer returns to the  
screen(s) you were using.  
If you place the computer in Sleep mode by closing the display  
panel, you can start it again by opening the display panel.  
Closing the display panel  
After you have turned off the computer, close the display panel to  
keep dust and dirt out of the computer.  
There are several ways in which you can customize your computer  
to suit your particular requirements. Refer to your operating system  
documentation or Help and Support for details.  
more information, see “Power Plans” on page 115. There are  
additional custom settings you can choose. See “Utilities” on  
page 137.  
Caring for your computer  
This section gives tips on cleaning and moving your computer. For  
information about taking care of your computer’s battery, see  
“Taking care of your battery” on page 119.  
Please handle your computer carefully to avoid scratching or  
damaging the surface.  
NOTE  
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Getting Started  
Caring for your computer  
87  
Cleaning the computer  
Keep liquids, including cleaning fluid, out of the computer’s  
keyboard, speaker, and other openings. Never spray cleaner directly  
onto the computer and/or display. Never use harsh or caustic  
chemical products to clean the computer.  
To keep your computer clean, gently wipe the display panel and  
exterior case with a lightly dampened cloth.  
Moving the computer  
Before moving your computer, even across the room, make sure all  
drive activity has ended (the internal storage drive and optical drive  
indicator lights stop glowing) and all external peripheral cables are  
disconnected.  
Do not pick up the computer by its display panel or by the back.  
Doing so could damage the system.  
Using a computer lock  
You may want to secure your computer to a heavy object such as  
your desk. The easiest way to do this is to purchase an optional  
computer lock cable. For more information on purchasing a cable  
lock, visit accessories.toshiba.com.  
(Sample Illustration) Computer lock cable  
To secure the computer:  
1
Wrap the cable through or around some part of a heavy object.  
Make sure there is no way for a potential thief to slip the cable  
off the object.  
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Getting Started  
Caring for your computer  
88  
2
3
Pass the locking end through the loop.  
Insert the cable’s locking end into the security lock slot on your  
computer, then engage the locking device.  
The computer is now securely locked.  
(Sample Illustration) Attaching security lock cable  
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Chapter 2  
Learning the Basics  
This chapter gives some computing tips and provides important  
information about basic features.  
Computing tips  
Save your work frequently.  
Your work stays in the computer’s temporary memory until  
you save it to the internal storage drive. If the network you are  
using goes down and you must restart your computer to  
reconnect, or your battery runs out of charge while you are  
working, you will lose all work since you last saved.  
See “Saving your work” on page 96 for further information.  
HINT: Some programs have an automatic save feature that can be  
activated. This feature saves your file to the internal storage drive at  
preset intervals. See your software documentation for details.  
89  
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Learning the Basics  
Computing tips  
90  
Back up your files to disks (or other removable media) on a  
regular basis. Label the backup copies clearly and store them in  
a safe place.  
It is easy to put off backing up because it takes time. However,  
if your internal storage drive suddenly fails, you will lose all  
the data on it unless you have a separate backup copy. For more  
information, see “Data and system configuration backup in the  
Windows® operating system” on page 196.  
Use Error-checking and Disk Defragmenter regularly to check  
and optimize disk space and improve performance.  
Scan all new files for viruses.  
This precaution is especially important for files you receive via  
diskette, email, or download from the Internet.  
Take frequent breaks to avoid repetitive-motion injuries and  
eyestrain.  
Do not turn off the computer if a drive indicator light indicates  
a drive is active.  
Turning off the computer while it is reading from or writing to  
a disk may damage the disk, the drive, or both.  
Before turning off the computer, use the Shut Down command  
or Sleep command. See “Using and configuring Sleep mode”  
on page 83 to learn more about Sleep.  
The Windows® operating system records information, such as your  
desktop setup, during its shutdown procedure. If you do not let the  
Windows® operating system shut down normally, details such as  
new icon positions may be lost.  
NOTE  
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Learning the Basics  
Using the keyboard  
91  
Using the keyboard  
Your computer’s keyboard contains character keys, control keys,  
function keys, and special Windows® keys, providing all the  
functionality of a full-size keyboard.  
(Sample Illustration) Keyboard  
Character keys  
Typing with the character keys is very much like typing on a  
typewriter, except that:  
The space bar creates a space character instead of just passing  
over an area of the page.  
The lowercase letter l (el) and the number 1 are not  
interchangeable.  
The uppercase letter O and the number 0 are not  
interchangeable.  
Making your keyboard emulate a full-size keyboard  
Although your computer’s keyboard layout is compatible with a  
standard full-size keyboard, it includes fewer keys.  
A standard full-size keyboard includes two Enter, Ctrl, and Alt keys;  
editing keys; cursor positioning keys; and a numeric keypad.  
Your computer’s keyboard includes only one Enter key. Most of the  
time, this does not matter. However, some programs assign separate  
functions to the regular and numeric pad Enter keys on the full-sized  
keyboard. Using the Fn key, you can simulate the separate key, as  
follows: Press Fn and Enter simultaneously to simulate the Enter key  
on the numeric pad of the enhanced keyboard. Pressing the Fn key  
simultaneously in combination with one of the specially marked  
keys allows you to emulate a full-size keyboard.  
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Learning the Basics  
Using the keyboard  
92  
Ctrl, Fn, and Alt keys  
(Sample Illustration) Ctrl, Fn, and Alt keys  
The Ctrl, Fn, and Alt keys do different things depending on the  
program you are using. For more information, see your program  
documentation.  
Function keys  
The function keys (not to be confused with the Fn key) are the 12  
keys at the top of the keyboard.  
(Sample Illustration) Function keys  
F1 through F12 are called function keys because they execute  
programmed functions when pressed. Used in combination with the  
Fn key, function keys marked with icons execute specific functions  
on the computer. For example, Fn + F9 turns off the TouchPad™. For  
more information, see “Hot key functions” on page 208.  
Special Windows® keys  
Windows® button  
Application key  
(Sample Illustration) Special Windows® keys  
Your computer’s keyboard has one key and one button that have  
special functions in Windows®:  
Windows® button—Opens the Start menu  
Application key—Has a similar function as the secondary  
mouse button  
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Learning the Basics  
Using the keyboard  
93  
Overlay keys  
The keys with gray numbers and symbols on the front of them form  
the numeric and cursor overlay. This overlay lets you enter numeric  
data or control the cursor as you would using the 10-key keypad on  
a desktop computer’s keyboard.  
(Sample Illustration) Numeric and cursor control overlay  
Using the overlay to type numeric data  
The keys with the numbers on their right front are the numeric  
overlay keys.  
To turn the numeric overlay on, press Fn and F11 simultaneously.  
The numeric mode light on the keyboard indicator panel glows  
when the numeric overlay is on.  
To disable the numeric overlay, hold down the Fn key and press F11  
again. The numeric mode light on the keyboard indicator panel  
goes out.  
Using the overlay for cursor control  
The keys with the gray arrows and symbols on their left front are  
the cursor control overlay keys.  
To turn the cursor control overlay on, press Fn and F10  
simultaneously. The cursor control mode light on the keyboard  
indicator panel glows when the cursor control overlay is on.  
To disable the cursor control overlay, hold down the Fn key and  
press F10 again. The cursor control mode light on the keyboard  
indicator panel goes out.  
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Learning the Basics  
Starting a program  
94  
Starting a program  
The easiest way to start a program is to double-click the name of  
the file that contains the information you want to work on. To find  
the file, use the Start menu or Windows® Explorer.  
If you prefer to open the program first, you have four options. You can:  
Double-click the icon for the program on your desktop  
Use the Start menu  
Use Windows® Explorer or the Start menu to locate the  
program file  
Use the Search or Start Search field in the Start menu  
The next three sections explain how to start a program from the  
Start menu, Windows® Explorer and the Start Search field.  
Starting a program from the Start menu  
When you install a program, the operating system usually puts an  
icon in the All Programs menu. To start a program that has an icon  
in the All Programs menu, follow these steps, which use the  
Windows® WordPad program as an example:  
1
Click Start, and then All Programs.  
The Windows® operating system displays the All Programs  
menu, which lists programs and program groups. If your  
program is listed, go to step 3, otherwise, continue with step 2.  
If you pause with your mouse on All Programs, it will open it up. You  
may need to scroll up or down to see the complete list.  
NOTE  
2
3
Click the program group, in this example, Accessories.  
The Accessories menu is displayed.  
Click the program, in this example, WordPad.  
WordPad opens.  
To close the program, click the Close button in the upper-right  
corner of the program’s window.  
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Learning the Basics  
Starting a program  
95  
Starting a program from Windows® Explorer  
If a program is not listed in the All Programs menu, you can start it  
from Windows® Explorer. Windows® Explorer gives you a view of  
your computer’s contents as a hierarchy or “tree.” You can easily  
see the contents of each drive and folder on your computer. To use  
this method, you should know the file name and location of the  
program’s executable file (this file ends with .exe).  
This example opens WordPad using Windows® Explorer.  
1
Click Start, and then All Programs.  
If you pause with your mouse on All Programs, it will open it up. You  
may need to scroll up or down to see the complete list.  
NOTE  
2
3
4
Click Accessories.  
Click Windows Explorer.  
In the left part of the window, double-click Computer to  
expand the window.  
5
6
In the left part of the window, click the line that ends in “Local  
Disk (C:).”  
In the left part of the window, under the Local Disk C: icon,  
double-click the folder containing the program, in this case  
Program Files.  
Windows® Explorer shows the contents of the Program Files  
folder on the right side of the window. The left side of the  
window shows all the folders contained within the Program  
Files folder.  
7
8
In the left part of the window, double-click Windows NT.  
In the left part of the window, double-click Accessories.  
Windows® Explorer shows the contents of the Accessories  
folder on the right side of the window.  
9
In the right part of the window, double-click wordpad.  
The operating system opens WordPad.  
To close the program, click the Close button in the upper-right  
corner of the program’s window.  
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Learning the Basics  
Saving your work  
96  
Starting a program using the Start Search field  
This example uses the Start menu’s Start Search field to start  
WordPad:  
1
Click Start to display the Start menu.  
The Start Search field appears at the bottom of the Start menu.  
Start  
Search  
field  
Arrow  
(Sample Image) Start Search field in Start menu  
2
Start typing the program’s name (wordpad) in the Start Search  
field.  
As you type, all matching files and programs are displayed in  
the Start menu.  
3
Click WordPad under Programs at the top left of the Start  
menu.  
Saving your work  
Before you turn off the computer using the Shut Down command,  
save your work on the internal storage drive, diskette, flash media,  
or optical disc. This is one of the most important rules of  
computing.  
When you turn off the computer using the Sleep or Hibernate  
commands, your work should be there when you resume.  
Many programs offer a feature that saves documents at regular  
intervals. Check your program’s documentation to see if it has an  
automatic save feature.  
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Learning the Basics  
Saving your work  
97  
Saving files  
1
In your Windows®-based application, click File, and then Save.  
2
Click Browse folders.  
If you are working with a document that already has a file  
name, this is all you need to do. If you created a new document,  
your program displays a Save As dialog box.  
Use this dialog box to specify where to store the document and  
to give it a file name.  
(Sample Image) Save As dialog box  
3
4
Choose the drive and folder where you want your file to be  
stored.  
Type a file name, then click Save.  
HINT: To make another copy of the file you are currently working  
with, click File, and then Save As, and give the new file a different  
name.  
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Learning the Basics  
Printing your work  
98  
File names  
The Windows® operating system supports long file names that can  
contain up to 260 characters and can include spaces. Some  
applications do not support long file names and require file names  
limited to no more than eight characters.  
You may use all the letters, numbers, and other characters on the  
keyboard, except for these characters: \ / ? : * " > < |. File names  
are not case-sensitive.  
Using a file extension  
Most programs assign an extension to the file name that identifies  
the file as being created in the program with a particular format. For  
example, Microsoft® Word saves files with a .doc extension. Any  
file name with an extension of “.doc” is assumed to be a Microsoft®  
Word file. Creating your own extension is usually unwise, since the  
program is unlikely to recognize a strange extension and may refuse  
to handle your file correctly.  
TECHNICAL NOTE: By default, the Windows® operating system does  
not show file extensions. For information on showing or hiding file  
extensions, see your Windows® online Help.  
Printing your work  
Ensure the operating system is set up for your printer as described  
in “Setting up a printer” on page 75.  
HINT: You only need to set up the printer the first time you connect it.  
If you use more than one printer or are changing printers, you will  
need to set up the Windows® operating system to run with the  
additional printer(s).  
To print a file:  
1
If your printer is not on, turn it on now.  
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Learning the Basics  
Backing up your work  
99  
2
In your Windows®-based application, click File, and then Print.  
The program displays a Print dialog box.  
(Sample Image) Print dialog box  
3
4
Specify the print parameters. For example, the range of pages  
and number of copies to print.  
Click Print.  
Back up all the files you create in case something happens to your  
computer. You can back up your files to different types of media  
such as CDs, DVDs, diskettes, or to a network, if available.  
To back up several files at one time, use the Microsoft® Windows®  
backup program preinstalled on the computer’s internal storage  
drive. Also see “Backing up your data or your entire computer with  
the Windows® operating system” on page 198.  
HINT: Backing up all the files on your internal storage drive may take  
a considerable amount of time and multiple CDs/DVDs. You may  
prefer to use a high-capacity backup system, such as an external  
hard drive.  
Small files can be backed up on diskettes if an optional external  
diskette drive is available.  
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Learning the Basics  
Using the optical drive  
100  
Restoring your work  
To restore information from your backup media to your internal  
storage drive, use the Restore page in the backup program. Look in  
the online Help or your operating system documentation for  
information on restoring files.  
TECHNICAL NOTE: When restoring files, the backup program  
prompts you if you try to overwrite a file that already exists on the  
internal storage drive. Make sure the backup version is the one you  
want before overwriting the existing file.  
Using the optical drive  
Optical storage has become the preferred medium for software,  
music, and video. Digital versatile discs (DVDs) provide a  
significant increase in data storage and support features that were  
not available on previous video platforms. These features include  
wide-screen movies, multiple language tracks, digital surround  
sound, multiple camera angles, and interactive menus.  
For these reasons, your computer may come with an optical drive.  
TECHNICAL NOTE: Your optical drive is set to play region 1 (North  
America) DVD-ROMs. If you play a DVD disc from another region,  
the drive will automatically change to play in the format of the other  
region. The drive will allow you to change regions four times. On the  
fourth change, the region will be “locked in.” That is, the drive will  
only play DVDs from that last region. Note that changing from region  
1 to region 2 and back to region 1 is counted as two changes.  
For optimum DVD performance, it is recommended that you play  
DVDs while running the computer on AC power.  
NOTE  
NOTE  
When viewing DVD movies use the DVD Player software that came  
with your computer.  
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Learning the Basics  
Using the optical drive  
101  
Optical drive components  
The optical drive is located on the side of the computer.  
Your optical drive may look like this:  
Drive in-use indicator light  
Eject button  
Manual eject hole  
(Sample Illustration) Optical drive  
Drive in-use indicator light—Indicates when the drive is in use.  
Eject button—Press to release the disc tray.  
Do not press the eject button or turn off the computer while the drive  
in-use indicator light is glowing. Doing so could damage the disc or  
the drive.  
When the disc tray is open, be careful not to touch the lens or the  
area around it. Doing so could cause the drive to malfunction.  
Manual eject hole—Use if you need to release the disc tray when  
the power is off. Use a straightened paper clip or other narrow  
object to press the manual eject button located inside the hole.  
Never use a pencil to press the manual eject button. Pencil lead can  
break off inside the computer and damage it.  
If your computer comes with a solid state drive (SSD), under certain  
unusual conditions of prolonged non-use and/or exposure to high  
temperatures, your SSD may be vulnerable to data retention errors.  
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Learning the Basics  
Using the optical drive  
102  
Inserting an optical disc  
To insert an optical disc into the drive:  
1
Make sure the computer is turned on.  
The drive will not open if the computer’s power is off.  
Make sure the drive’s in-use indicator light is off.  
Press the drive’s eject button.  
2
3
The disc tray slides partially out of the drive (about 1 inch).  
Grasp the tray and pull it fully open.  
4
(Sample Illustration) Drive tray fully extended  
5
Hold the disc by its edges and check that it is free of dust.  
If the disc is dusty, clean it as described in “Caring for optical  
discs” on page 105.  
6
Place the disc carefully in the disc tray, label side up.  
(Sample Illustration) Positioning the disc in the drive  
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Learning the Basics  
Using the optical drive  
103  
7
Gently press the disc onto the center spindle until it clicks into  
place.  
Handle DVDs and CDs carefully, making contact only with the center  
hole and edge. Do not touch the surface of the disc. Do not stack  
discs. If you incorrectly handle the discs, you could lose data.  
8
9
Make sure the disc is completely on the spindle and is lying flat  
on the tray.  
If you insert the disc incorrectly, it may jam the drive. If this happens,  
contact Toshiba support for assistance.  
Push the disc tray in by pressing gently on the center of the tray  
until it clicks into place.  
You are ready to use the disc.  
Playing an audio CD  
Insert an audio CD and close the disc tray.  
If the computer is turned on, the default player opens.  
To play the CD or to pause, click the Play/Pause button.  
To stop the CD, click the Stop button.  
Before putting on headphones to listen, turn the volume down. Do  
not set the volume too high when using headphones. Continuous  
exposure to loud sound can harm your hearing.  
Playing optical media  
If you insert an optical disc into the optical drive and the Auto-Run  
feature does not automatically start your disc, try launching the  
optical disc manually. To do this, follow these steps:  
1
2
Click Start, and then Computer.  
Click the optical drive icon.  
The disc drive will run the optical disc.  
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Learning the Basics  
Using the optical drive  
104  
If your disc does not run using this method, try using an application  
that is associated with the media on the disc. For example, if it is a  
music CD, open Windows Media® Player and use it to select and  
then play the CD. For other types of media, use the associated  
software to open the files on the disc.  
Recording optical media  
Depending on the configuration, your computer may come with an  
optical drive that allows you to:  
Play pre-recorded and recorded optical media.  
Read/write data and multi-media files to recordable optical  
media.  
For more information regarding supported optical media formats  
please refer to your computer’s detailed specifications at  
Due to manufacturing and quality variations in third party optical  
media (e.g., CD or DVD) or optical media players/recorders, in  
certain cases, your Toshiba optical drive may not record on certain  
optical media that bear the applicable logo, or play back optical  
media recorded by other computers or optical media recorders.  
Additionally, certain optical media recorded on your optical drive  
may not play back or operate properly on other computers or optical  
media players. These problems are not due to any defect in your  
Toshiba computer or optical drive. Please refer to your computer's  
product specification for listing of specific format compatibilities.  
NOTE  
Copy protection technology may also prevent or limit recording or  
viewing of certain optical media.  
For details on how to use the software, please refer to the respective  
Online Help menus.  
Removing a disc with the computer on  
To remove an optical disc with the computer turned on:  
1
Press the eject button on the drive.  
Do not press the eject button while the in-use indicator light is  
glowing. Doing so could damage the disc or the drive.  
Also, if the disc is still spinning when you open the disc tray, wait for  
it to stop spinning before you remove it.  
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Learning the Basics  
Toshiba’s online resources  
105  
2
3
Pull the tray out until it is fully open, remove the disc, and  
place it in its protective cover.  
Gently press the tray in to close it.  
Removing a disc with the computer off  
To remove a disc with the computer turned off:  
1
Insert a slender object, such as a straightened paper clip, into  
the manual eject hole.  
The disc tray slides partially out of the drive (about 1 inch).  
Never use a pencil to press the manual eject button. Pencil lead can  
break off inside the computer and damage it.  
2
3
Pull the tray out until it is fully open, remove the disc, and  
place it in its protective cover.  
Gently press the tray in to close it.  
Caring for optical discs  
Store your discs in their original containers to protect them  
from scratches and keep them clean.  
Do not bend a disc or place heavy objects on top of it.  
Do not apply a label to, or otherwise mar the surface of, a disc.  
Hold a disc by its outside edge. Fingerprints on the surface can  
prevent the optical drive from reading the data properly.  
Do not expose discs to direct sunlight or extreme heat or cold.  
To clean a disc that is dirty, wipe it with a clean, dry cloth. The  
most efficient method to clean it is to start from the center of  
the disc and wipe toward the outward edge (not in a circle). If  
necessary, moisten the cloth with water or a neutral cleaner  
(not benzine or rubbing alcohol). Let the disc dry completely  
before inserting it in the drive.  
Toshiba’s online resources  
Toshiba maintains a number of online sites to which you can  
connect. These sites provide information about Toshiba products,  
give help with technical questions and keep you up to date with  
future upgrades. For more information, see “Contacting Toshiba”  
on page 201.  
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Chapter 3  
Mobile Computing  
This chapter covers all aspects of using your computer while  
traveling.  
Toshiba’s energy-saver design  
Your computer enters a low-power suspension mode when it is not  
being used, thereby conserving energy and saving money in the  
process. It has a number of other features that enhance its energy  
efficiency.  
Many of these energy-saving features have been preset by Toshiba.  
We recommend you leave these features active, allowing your  
computer to operate at its maximum energy efficiency, so that you  
can use it for longer periods while traveling.  
106  
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Mobile Computing  
Running the computer on battery power  
107  
Your computer contains Toshiba EasyGuard®. The Toshiba  
EasyGuard* technology is made up of four foundational elements  
that incorporate hardware and software innovations into various  
Toshiba computers that address the most common security,  
reliability and connectivity issues faced by computer users:  
EasyGuard Protect and Fix—to fortify vital information and  
vulnerable components against the stress and hazards mobile  
computers face every day.  
EasyGuard Secure—to defend your data and your computer  
against loss, theft or viral attack.  
EasyGuard Connect—to help users establish a reliable wired  
or wireless connection effortlessly and quickly.  
EasyGuard Optimize—to enable users to customize system  
settings to be more productive.  
*Toshiba EasyGuard® technology comprises a number of features  
some of which may or may not be available on a particular Toshiba  
computer depending on the model selected. See  
easyguard.toshiba.com for detailed information.  
Running the computer on battery power  
The computer contains a removable Lithium-Ion (Li-Ion) battery  
that provides power when you are away from an AC outlet. You can  
recharge it many times.  
Battery Notice  
Battery life may vary considerably from specifications depending  
on product model, configuration, applications, power management  
settings and features utilized, as well as the natural performance  
variations produced by the design of individual components.  
Published battery life numbers are achieved on select models and  
configurations tested by Toshiba at the time of publication.  
Recharge time varies depending on usage. Battery may not charge  
while the computer is consuming full power.  
After a period of time, the battery will lose its ability to perform at  
maximum capacity and will need to be replaced. This is normal for  
all batteries. To purchase a new battery pack, see the accessories  
information included with your computer or visit the Toshiba Web  
site at accessories.toshiba.com. Use only batteries designed to work  
with your Toshiba computer.  
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Running the computer on battery power  
108  
To ensure that the battery maintains its maximum capacity, operate  
the computer on battery power at least once a month. The Lithium-  
Ion battery has no memory effect so it is not necessary to let the  
battery fully discharge each time. However, for better accuracy of  
the battery meter, it is helpful to fully discharge the battery  
periodically. Please see “Maintaining your battery” on page 120 for  
procedures. If the computer is continuously operated on AC power,  
your system), for an extended period (more than a month), the  
battery may fail to retain a charge. This may shorten the life of the  
battery, and may cause the battery meter to be inaccurate.  
For optimum DVD performance, it is recommended that you play  
DVDs while running the computer on AC power. For more  
information about Windows® power plans, see “Power Plans” on  
page 115.  
NOTE  
The computer also has an internal real-time-clock (RTC) battery.  
The RTC battery powers the RTC memory that stores your system  
configuration settings and the current time and date information. It  
maintains this information for up to a month while the computer is  
turned off.  
TECHNICAL NOTE: Depending on your system, the RTC battery may  
only charge while the computer is turned on.  
Power management  
Your computer ships with the power management options preset to  
a configuration that will provide the most stable operating  
environment and optimum system performance for both AC power  
and battery modes.  
Changes to these settings may result in system performance or  
stability issues. Users who are not completely familiar with the power  
management component of the system should use the preset  
configuration. For assistance with setup changes, contact Toshiba’s  
Customer Support Center.  
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Charging batteries  
109  
Using additional batteries  
In addition to the main battery, you may also have an optional  
secondary battery (not included with your computer). If you travel  
and need to work for many hours without an AC power source, you  
may purchase a battery module for use in the computer, or carry  
additional charged battery packs with you. You can then replace a  
discharged battery and continue working.  
For more information on batteries and accessories, see  
Charging batteries  
The battery needs to be charged before you can use it to power the  
computer.  
Never leave batteries in the battery charger for more than a week at a  
time. Doing so may reduce the potential charge of the battery.  
Always use the battery charger specified by Toshiba. You can order a  
Toshiba battery charger from Toshiba’s Web site at  
Battery charge time may vary depending on the applications, power  
management settings, and features used.  
NOTE  
Charging the main battery  
To charge the main battery while it is in your computer, plug the  
computer into a live electrical outlet. The battery charges whether  
the computer is on or off.  
TECHNICAL NOTE: The recharging of the battery cannot occur when  
your computer is using all of the power provided by the AC adaptor to  
run applications, features, and devices. Your computer's Power Options  
utility can be used to select a power level setting that reduces the power  
required for system operation and will allow the battery to recharge.  
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Charging batteries  
110  
The battery may not start charging immediately under the following  
conditions:  
The battery is extremely hot or cold.  
To ensure that the battery charges to its full capacity, wait until  
it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to  
26 degrees Celsius).  
The battery is almost completely discharged.  
Leave the power connected and the battery should begin  
charging after a few minutes.  
HINT: Once the battery is fully charged, we recommend that you  
operate your computer on battery power until the battery discharges  
completely. Doing this extends battery life and helps ensure accurate  
monitoring of battery capacity.  
Charging the RTC battery  
Your computer has an internal real-time clock (RTC) battery. The  
RTC battery powers the System Time Clock and BIOS memory  
used to store your computer’s configuration settings. When fully  
charged, it maintains this information for up to a month when the  
computer is powered off.  
The RTC battery may have become completely discharged while  
your computer was shipped, resulting in a CMOS error message  
during startup. The error message may vary by computer model.  
Depending on your system, the RTC battery may only charge while  
the computer is turned on.  
NOTE  
To recharge the RTC battery, plug the computer into a live electrical  
outlet and leave the computer powered on for 24 hours.  
It is seldom necessary to charge the RTC battery because it charges  
while the computer is on. If the RTC battery is low, the real-time  
clock and calendar may display the incorrect time and date or stop  
working.  
NOTE  
When Hibernation mode is enabled and the RTC battery is  
completely discharged, a warning prompts you to reset the real-time  
clock.  
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Monitoring main battery power  
111  
The computer can be used while the RTC battery is being charged,  
although the charging status of the RTC battery cannot be  
monitored.  
Monitoring main battery power  
The computer’s main battery light gives you an indication of the  
main battery’s current charge. The following also applies to the  
secondary battery (not included with your computer) if installed.  
Glows amber while the main battery is being charged  
(AC adaptor connected).  
Glows green when the main battery is fully charged.  
Is unlit when the battery has discharged, the battery is not  
charging, or the AC adaptor is not plugged into the computer or  
AC outlet.  
Battery life and charge time may vary, depending upon power  
management settings, applications and features used.  
NOTE  
Flashes amber when the main battery charge is low and it is  
time to recharge the main battery or plug in the AC adaptor.  
If the AC power light flashes amber during charging, either a battery  
pack is malfunctioning, or it is not receiving correct input from the  
AC power supply.  
NOTE  
Disconnect the AC power cord/cable and remove the battery pack.  
See “Changing the main battery” on page 117 for information on  
replacing the main battery.  
HINT: Be careful not to confuse the battery light ( ) with the on/off  
light ( ).  
When the on/off light flashes amber, it indicates that the system is  
suspended (using the Windows® operating system Sleep command).  
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Monitoring main battery power  
112  
Power  
button  
System indicator lights  
AC power light  
On/off light  
Battery light  
Wireless  
indicator light  
Secondary battery light  
Internal storage drive light  
SD™ card light  
(Sample Illustration) Power and battery light locations  
Determining remaining battery power  
Wait at least 16 seconds after turning on the computer before trying  
to monitor the remaining battery power. The computer needs this  
time to check the battery’s remaining capacity and perform its  
calculations.  
NOTE  
Move the cursor over the power icon in the Notification Area, see  
“Finding your way around the desktop” on page 124. A pop-up  
message displays the remaining battery power as a percentage.  
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Mobile Computing  
Monitoring main battery power  
113  
With repeated discharges and recharges, the battery’s capacity  
gradually decreases. A frequently used older battery does not power  
the computer for as long as a new battery, even when both are fully  
charged.  
TECHNICAL NOTE: The computer drains the battery faster at low  
temperatures. Check your remaining charge frequently if you are  
working in temperatures below 50 degrees Fahrenheit.  
The computer calculates the remaining battery charge based on your  
current rate of power use and other factors such as the age of the  
battery.  
What to do when the main battery runs low  
When the main battery runs low you can:  
Plug the computer into an external power source and recharge  
the main battery  
Place the computer into Hibernation mode and replace the  
main battery with a charged spare (not included with your  
computer)  
Save your work and turn off the computer  
If you do not manage to do any of these things before the main  
battery completely runs out of power, the computer automatically  
enters Hibernation mode and turns itself off. Hibernation mode  
keeps track of where you were, so that when you turn on the power  
again, you can continue where you left off.  
If you have Hibernation mode enabled (the default), the computer  
copies the details of your open programs and files to the internal  
storage drive before shutting down. For more information on using  
Hibernation, see “Hibernation mode” on page 77.  
Setting battery notifications  
You can set two notifications. Each notification can be set to alert  
you when a specified percentage of remaining battery power has  
been reached. You can also set the computer to enter Sleep mode or  
Hibernation mode or to completely power down when the  
notification goes off.  
To change the default notification settings:  
1
Click Start, Control Panel, Mobile PC, and then Power  
Options.  
The Power Options window appears.  
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Monitoring main battery power  
114  
2
3
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
(Sample Image) Advanced settings tab of Power Options screen  
4
5
Click Battery to display the battery options.  
Configure the alarm settings to suit your needs.  
Conserving battery power  
How long a fully charged battery pack lasts when you are using the  
computer depends on a number of factors, such as:  
How the computer is configured  
How much you use the internal storage drive, optical drive,  
diskette drives, or other optional devices  
Where you are working, since operating time decreases at low  
temperatures  
There are various ways in which you can conserve power and  
extend the operating time of your battery:  
Enable Sleep or Hibernation, which saves power when you turn  
off the computer and turn it back on again  
Use the Windows® power-saving option plans  
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Mobile Computing  
Monitoring main battery power  
115  
These power-saving options control the way in which the computer  
is configured. By using them, you can increase the length of time  
you can use the computer before you need to recharge the battery.  
Microsoft® has combined these options into preset Power Plans.  
Using one of these power plans lets you choose between maximum  
power savings and peak system performance. You may also set  
individual power-saving options to suit your own needs.  
The following sections describe how to choose a Power Plan and  
discuss each power-saving option.  
Power Plans  
You can choose a predefined Power Plan or select your own  
combination of power options. To do this:  
1
Click Start, Control Panel, Mobile PC, and then Power  
Options.  
The Windows® Power Options window appears.  
(Sample Image) Windows® Power Options window  
2
3
Select an appropriate plan for your work environment or create  
your own custom plan.  
Click Create a Power Plan to set up a new plan.  
To edit a plan or to edit advanced settings, continue to the following  
steps.  
NOTE  
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Mobile Computing  
Monitoring main battery power  
116  
4
5
Click Change Plan Settings to choose the plan you want to  
edit.  
This screen allows you to change basic settings.  
Click Change Advanced Settings to access settings for  
battery notification levels, internal storage drive power save  
time, etc.  
You can click on the plus signs to expand each item and to see  
what settings are available for each item.  
6
Click Save Changes to save the plan changes you have  
performed.  
By default the three power plans Balanced, Power Saver, and High  
Performance are satisfactory for most people and do not need to be  
edited. The Power Saver plan is the best used for maximum battery  
time. The High Performance plan will give you the shortest battery  
time, but the highest performance from your computer. The  
Balanced plan is a compromise between battery time and  
performance.  
Using a hot key to set the Power Plan  
You may use a hot key to set the Power Plan.  
To set the Power Plan:  
1
Press Fn and F2 simultaneously to display the Power Plan hot  
key card.  
(Sample Image) Power Plan hot key card  
2
While continuing to press Fn, press F2 until you select the  
desired Power Plan.  
The Power Plan options are: Balanced, Power Saver, and High  
Performance.  
3
Release the Fn key.  
The hot key card disappears. You are now in the selected mode.  
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Mobile Computing  
Changing the main battery  
117  
Changing the main battery  
When your main battery has run out of power, you have two  
options: plug in the AC adaptor or install a charged main battery.  
Never short circuit the battery pack by either accidentally or  
intentionally bringing the battery terminals in contact with another  
conductive object. This could cause serious injury or fire, and could  
also damage the battery pack and computer.  
Never expose a battery pack to abnormal shock, vibration or  
pressure. The battery pack's internal protective device could fail,  
causing it to overheat or ignite, resulting in caustic liquid  
leakage, or explosion or fire, possibly resulting in death or  
serious injury.  
TECHNICAL NOTE: To avoid losing any data, save your files and  
then either completely shut down your computer or put it into  
Hibernation mode before changing the main battery.  
Removing the battery from the computer  
To remove the battery:  
1
2
Save your work.  
Turn off the computer or place it in Hibernation mode  
according to the instructions in “Using and configuring  
Hibernation mode” on page 81.  
3
4
Unplug and remove any cables connected to the computer,  
including the AC adaptor.  
Close the display panel and turn the computer upside down.  
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Changing the main battery  
118  
5
Slide the primary battery release latch up, or away from the  
center of the computer, while at the same time applying light  
pressure to the battery to slightly pull it away from the  
computer.  
Primary battery release  
latch  
(Sample Illustration) Unlocking the battery release latch  
6
While continuing to lightly pull on the battery, slide the  
secondary battery release latch down, or away from the center  
of the computer and then pull the battery out of the computer.  
Secondary battery  
release latch  
(Sample Illustration) Removing the battery  
If the battery is leaking or its case is cracked, put on protective  
gloves to handle it, and discard it immediately. Always dispose of  
used battery packs in compliance with all applicable laws and  
regulations. Put insulating tape, such as cellophane tape, on the  
electrode during transportation to avoid a possible short circuit, fire  
or electric shock. Failure to do so could possibly result in serious  
injury.  
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Mobile Computing  
Taking care of your battery  
119  
Inserting a charged battery  
To insert a battery:  
1
Wipe the terminals of the charged battery with a clean cloth to  
ensure a good connection.  
2
Insert the charged battery into the slot until the latch clicks.  
The battery pack has been designed so that you cannot install it  
with reverse polarity. Do not force the battery into position.  
(Sample Illustration) Inserting the battery  
3
4
Turn the computer right side up.  
Reconnect any cables that were removed in step 3 of  
“Removing the battery from the computer” on page 117.  
5
Restart the computer.  
Taking care of your battery  
The following sections offer tips on how to take care of your battery  
and prolong its life.  
Safety precautions  
If the battery pack produces an odor, overheats or changes  
color or shape while it is being used or charged, turn off the  
computer’s power immediately and disconnect the power  
cord/cable from the power socket. Carefully remove the battery  
pack from the computer.  
Do not try to disassemble a battery pack.  
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Taking care of your battery  
120  
Do not overcharge or reverse charge a battery. Overcharging  
will shorten its life, and reverse charging could damage it.  
Avoid touching the metal terminals of the battery with another  
metal object. Short-circuiting the battery can cause it to  
overheat and may cause damage to the battery or the computer.  
Do not incinerate a spent battery, as this could cause it to  
explode and release caustic liquid.  
If a battery is leaking or damaged, replace it immediately. Use  
protective gloves when handling a damaged battery.  
To replace the main battery, use an identical battery that you  
can purchase through the Toshiba Web site at  
A reverse polarity condition should be avoided with all  
batteries. The main battery is designed so that it cannot be  
installed in reverse polarity.  
Charge the battery only in the computer or in a battery charger  
designated as an approved option.  
When you install the battery pack, you should hear a click  
when it is seated properly.  
Do not expose the battery pack to fire. The battery pack could  
explode.  
Maintaining your battery  
Fully discharging your battery pack will allow better accuracy of  
the battery meter.  
To fully discharge your battery pack:  
Periodically, disconnect the computer from a power source and  
operate it on battery power until the battery pack fully  
discharges. Before doing so, follow the steps below:  
1
2
Turn off the computer’s power.  
Disconnect the AC adaptor and turn on the computer’s  
power. If it does not turn on, go to step 4.  
3
Operate the computer on battery power for five minutes. If  
the battery pack has at least five minutes of operating time,  
continue operating until the battery pack is fully  
discharged. If the battery light flashes or there is some  
other warning to indicate a low battery, go to step 4.  
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Mobile Computing  
Disposing of used batteries  
121  
4
5
Connect the AC adaptor to the computer and the power  
cord/cable to a power outlet. The DC-IN or AC power-  
light should glow green, and the battery light should glow  
amber to indicate that the battery pack is being charged. If  
the DC-IN or AC power-light indicator does not glow,  
power is not being supplied. Check the connections for the  
AC adaptor and power cord/cable.  
Charge the battery pack until the battery light glows green.  
If you have extra battery packs, rotate their use.  
If you will not be using the system for an extended period,  
more than one month, remove the battery pack.  
If you are not going to use the computer for more than eight  
hours, disconnect the AC adaptor.  
Store spare battery packs in a cool dry place out of direct  
sunlight.  
Disposing of used batteries  
The life of a battery pack depends on usage. When the battery pack  
needs replacing, the main battery light flashes amber shortly after  
you have fully recharged the battery.  
You must discard a battery if it becomes damaged.  
Never attempt to dispose of a battery pack by burning or by throwing  
it into a fire, and never allow exposure to a heating apparatus (e.g.,  
microwave oven). Heat can cause a battery pack to explode and/or  
release caustic liquid, both which may possibly cause serious injury.  
Always dispose of used battery packs in compliance with all  
applicable laws and regulations. Put insulating tape, such as  
cellophane tape, on the electrode during transportation to avoid a  
possible short circuit, fire or electric shock. Failure to do so could  
possibly result in serious injury.  
Always use the battery pack supplied as an accessory or an  
equivalent battery pack specified in the User's Manual. Other battery  
packs have different voltage and terminal polarities. Use of non-  
conforming battery packs could generate smoke or cause fire or  
rupture, possibly resulting in serious injury.  
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Mobile Computing  
Traveling tips  
122  
After repeated use, the batteries will finally lose their ability to hold  
a charge and you will need to replace them. Under certain  
applicable laws and regulations, it may be illegal to dispose of old  
batteries by placing them in the trash.  
Please be kind to our shared environment. Check with your local  
government authority for details regarding where to recycle old  
batteries or how to dispose of them properly. If you cannot find the  
information you need elsewhere, call Toshiba at: (800) 457-7777.  
In addition, Toshiba’s recycling initiatives include recycling  
programs, events and consumer promotions. For details, visit  
www.ToshibaDirect.com, select Recycling & Trade-in programs, or  
enter Recycle in the search bar.  
Toshiba is dedicated to preserving the environment by sponsoring  
Call2Recycle™, a program of the Rechargeable Battery Recycling  
Corporation. For more information and for drop-off locations, visit  
www.rbrc.org or call 1-800-822-8837.  
Notice regarding CR coin cell batteries, applicable to California,  
U.S.A. only:  
Perchlorate Material - special handling may apply.  
Traveling tips  
The environmental precautions listed in “Selecting a place to work”  
on page 42, also apply while traveling.  
Never leave your computer on a sunny ledge or in a place  
where it could get wet or covered in dust.  
Always travel with the computer in a carrying case. Toshiba  
offers a choice of carrying cases for the computer. They all  
provide plenty of extra space for manuals, power cords, and  
compact discs. Contact your authorized Toshiba representative  
for more information or visit Toshiba’s Web site at  
TECHNICAL NOTE: When traveling by air, you may be required to  
pass your computer through airport security equipment. The X-ray  
equipment will not harm your computer.  
Before using your computer aboard an aircraft, make sure the  
Wireless antenna ON/OFF switch is set to the OFF position if your  
computer has wireless LAN capability.  
NOTE  
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Chapter 4  
Exploring Your Computer’s  
Features  
In this chapter, you will explore some of the special features of your  
computer.  
Exploring the desktop  
The desktop is the launching pad for everything you can do in the  
Windows® operating system. You use its features to start programs,  
find documents, set up system components, and perform most other  
computing tasks.  
HINT: The illustrated examples in this guide may appear slightly  
different from the screens displayed by your system. The differences  
are not significant and do not indicate any change in the functionality  
of your system.  
123  
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Exploring Your Computer’s Features  
Exploring the desktop  
124  
Finding your way around the desktop  
Your computer’s desktop includes several standard features: icons,  
Start button, Taskbar, Notification Area, and background pattern.  
Icons  
Start button  
Taskbar  
Notification Area  
(Sample Image) Windows® operating system desktop  
Icons  
An icon represents a folder, file, or program that can be quickly  
activated by double-clicking the icon.  
You can create a new desktop icon for any folder, file, or program  
by dragging the element’s icon from its location in a window to the  
desktop area.  
Various icons are initially displayed on your system desktop, for  
example:  
Recycle Bin—Holds files you have deleted. You may be able to  
retrieve these files until you empty the Recycle Bin.  
TECHNICAL NOTE: If you delete a file from a diskette or flash media,  
it does not go into the Recycle Bin. For more information on the  
Recycle Bin, see Windows® online Help.  
If you place the cursor over an icon, a popup description of the file  
contents appears.  
NOTE  
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Exploring Your Computer’s Features  
125  
Exploring the desktop  
Your desktop may contain other icons depending on your  
configuration. See Windows® online Help for more specific  
information on each icon and how to use it.  
Start button  
You use the Start button to:  
Start programs  
Open documents  
Adjust system settings  
Find files  
Access Windows® Help and Support  
Suspend system activity and shut down the computer  
Whenever a procedure in this User’s Guide instructs you to click  
Start, it means that you should click the Start button.  
NOTE  
Taskbar  
Each time you open a program, a button associated with that  
program appears on the Taskbar. With some programs, a button  
appears on the Taskbar for each document or window you open.  
You can use these buttons to quickly switch between the programs  
or windows.  
To make a program or window the currently active one, click the  
associated Taskbar button.  
Notification Area  
The Notification Area displays icons of tasks or programs that run  
continuously in the background and displays notifications. To learn  
more about each task, position the cursor over the icon for a few  
moments and a short description of the task appears.  
Typical tasks in the Notification Area are Current time, Power  
usage mode, Mouse properties, and speaker volume.  
To activate a specific task, double-click the appropriate Notification  
Area icon.  
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Exploring Your Computer’s Features  
Setting up for communications  
126  
Setting up for communications  
To connect to the Internet, use an online service, or communicate  
across the telephone lines with another computer, you need:  
A browser or communications program  
An Internet Service Provider (ISP) or online service if you plan  
to use the Internet  
A way to connect to the ISP (for example modem/  
Wi-Fi®/LAN, etc.)  
Using Wireless LAN connectivity  
Wireless connectivity and some features may require you to  
purchase additional software, external hardware or services.  
Availability of public wireless LAN access points may be limited.  
NOTE  
Your system may come with an optional wireless LAN module.  
This is a technology that expands wireless communication beyond  
networking equipment, and can connect many different kinds of  
electronic devices without the need for cables.  
For information on how to set up a wireless connection, refer to  
your wireless networking device documentation or your network  
administrator.  
To use your wireless communication, slide the Wireless antenna  
ON/OFF switch to the ON position.  
When the Wireless antenna ON/OFF switch is ON, the wireless  
indicator light will be lit.  
NOTE  
For help with common Wi-Fi® networking problems, see “Wireless  
networking problems” on page 192.  
Connecting your computer to a network  
You can connect your computer to a network to increase its  
capabilities and functionality using one of its communication ports.  
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Exploring Your Computer’s Features  
An overview of using the Internet  
127  
Accessing a network  
To access a network:  
At the office, connect an Ethernet cable to the Network port  
(RJ45) on your computer. For specific information about  
connecting to the network, consult your network administrator.  
Many hotels, airports, and offices offer Wi-Fi® access. If your  
computer has Wi-Fi®, ask them for help when connecting to  
their Wi-Fi® network.  
While you are at home or traveling, you need a dial-up  
connection. Ask your network administrator for the telephone  
number of the network.  
The following sections give a quick introduction to the Internet and  
some of its exciting features, under these headings:  
The Internet  
The World Wide Web  
Internet Service Providers  
Connecting to the Internet  
Surfing the Internet  
Internet features  
Uploading to, and downloading files from, the Internet  
The Internet  
The Internet is an association of thousands of networks and  
millions of computers around the world connected by  
communications lines. They all work together to share information.  
The World Wide Web  
The World Wide Web (or “Web”) is a subset of the Internet—a  
collection of interlinked documents (located on computers  
connected to the Internet) that work together using a specific  
Internet protocol called Hypertext Transfer Protocol (HTTP).  
The World Wide Web offers information as text, images, audio, or  
video to be referenced from anywhere in the world. Special  
programs called Web browsers are specifically designed to work  
with HTTP. They make it easier to connect to a particular network  
address and send and receive information.  
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Exploring Your Computer’s Features  
An overview of using the Internet  
128  
Internet Service Providers  
To connect a computer directly to the Internet, many people and  
businesses use an Internet Service Provider (ISP). An ISP is a  
company that has the equipment and the telecommunication lines  
necessary to maintain an Internet connection.  
You can connect to the Internet by using a telephone and modem or  
through other higher-speed communication methods such as Digital  
Subscriber Lines (DSL), cable, and satellite links.  
Connecting to the Internet  
To connect to the Internet, you need:  
A modem and telephone line, or a LAN connection  
A Web browser  
An Internet Service Provider (ISP) account  
Once you have established an ISP account, you can connect to the  
Internet. Depending on your situation, see your network  
administrator about connecting to the Internet.  
Surfing the Internet  
Once connected to the Internet, the Web browser displays a home  
page, for example, your ISP’s home page on the Internet or your  
company’s Web site home page.  
To visit a desired Web site, type in the Web address. The Web  
address, or Uniform Resource Locator (URL), is a unique identifier  
for that computer system linked to the Internet. Web addresses can  
also appear within a Web page’s text, and are known as links.  
Clicking a link automatically transfers your Web browser to that  
site.  
You can also use a Search Engine, a Web site specifically designed  
to help you look for information.  
Internet features  
The Internet offers many types of communication tools to help you  
perform many tasks.  
Internet email  
To send and receive email of your own, you need a mailbox on  
the Web or an email address.  
If you have an account with an ISP, you can probably set up an  
email address at the same time you sign up for the service.  
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Exploring Your Computer’s Features  
129  
Exploring audio features  
Internet chat rooms  
A chat room is a Web site that offers a place where people with  
similar interests and ideas communicate in real-time, one-on-  
one or in groups, by typing messages which are instantly  
viewed by others on their computer screens.  
Internet news groups  
A news group is similar to a chat room, but instead of using a  
dedicated site to converse about a specialized subject with  
others in real-time, it uses a Web site as a clearinghouse where  
all the messages are placed, like a gigantic bulletin board.  
Online shopping  
Many Web sites offer products and services for sale.  
Uploading to, and downloading files from, the Internet  
Transferring files from one computer to another is termed  
uploading (transferring data from your computer to a site on the  
Web), or downloading (transferring data from a site on the Web to  
your computer).  
There are several ways to upload or download data. It can be as  
simple as attaching a file or document to an email, or you can use  
the File Transfer Protocol (FTP) features of your Web browser to  
transfer large amounts of data.  
Exploring audio features  
You can use your computer to record sounds using the computer’s  
internal microphone or an optional external microphone. You can  
listen to sound files or audio CDs using the built-in speakers,  
headphones, or external speakers.  
Recording sounds  
You may record sounds using the computer’s internal microphone  
or by connecting an optional external microphone.  
Using a microphone  
1
If you want to use an external microphone, connect it to the  
computer.  
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Exploring Your Computer’s Features  
Exploring audio features  
130  
2
Click Start, All Programs, Accessories, and then Sound  
Recorder.  
Start Recording/Stop Recording button  
(Sample Image) Sound Recorder screen  
3
4
5
Click the Start Recording button.  
Speak normally into the microphone.  
When you have finished recording, click the Stop Recording  
button.  
The Save As dialog box appears.  
6
To save the file, type a file name, and then click Save.  
Using external speakers or headphones  
Your computer is equipped with a full stereo sound system with  
internal speakers. Instead of using the internal speakers, you can  
connect headphones or a pair of external stereo speakers.  
Before putting on headphones to listen, turn the volume down. Do  
not set the volume too high when using headphones. Continuous  
exposure to loud sound can harm your hearing.  
TECHNICAL NOTE: When using amplified speakers, use speakers  
that require an external power source. Other types of speakers will be  
inadequate to produce sound from the computer.  
To play back sound files through external speakers or headphones:  
1
2
Locate the headphone jack on the computer.  
Using any necessary adapters, plug the cable from the  
headphones or external speakers into the headphone jack.  
The headphone jack requires a 16-ohm stereo mini-jack.  
To adjust the volume:  
For external speakers, use the volume controls on each speaker.  
For headphones, use the computer’s volume control.  
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Exploring Your Computer’s Features  
131  
Web Camera  
Web Camera  
(Available on certain models)  
Your computer may come with a built-in Web Camera. With this  
Web Camera you can do the following:  
Take pictures and record videos with your computer  
Chat with others and have them see you while using instant  
messaging (IM) programs  
Have video conference calls  
To email, instant message or video conference, you must be  
connected to the Internet.  
NOTE  
Depending on your computer model, the process of sending email,  
taking pictures or recording video messages may vary.  
The Web Camera software, by default, should already be running in  
the Notification Area.  
Using an ExpressCard®  
The ExpressCard®slot supports the use of ExpressCard media. The  
slot also supports hot swapping, which allows you to replace one  
ExpressCard with another while the computer is on.  
Inserting an ExpressCard®  
Before you insert an ExpressCard®, refer to the documentation that  
comes with the card to see if you need to do anything before you  
insert it.  
To insert an ExpressCard:  
1
Locate the ExpressCard slot on the side of the computer.  
You may first need to remove the card slot protector before you can  
insert a card.  
NOTE  
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Exploring Your Computer’s Features  
132  
Using an ExpressCard®  
2
Insert the ExpressCard.  
(Sample Illustration) Inserting an ExpressCard  
Push the ExpressCard into the slot until it locks in place.  
3
Removing an ExpressCard®  
1
Prepare the card for removal by clicking the Safely Remove  
Hardware icon in the Notification Area and then selecting the  
card or device you want to remove.  
If the system is unable to prepare the card for safe removal, a  
message will tell you to try again later. If the card can be  
removed now, the system displays Safe to Remove Hardware.  
2
3
Gently press the ExpressCard inward to release it.  
The ExpressCard pops out slightly.  
Grasp the ExpressCard and pull it straight out.  
(Sample Illustration) Removing an ExpressCard  
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133  
Smart Card Reader  
Smart Card Reader  
(Available on certain models)  
Your computer includes a Smart Card Reader. This allows you to  
use a Smart Card for added security purposes. There are several  
different Smart Cards available for purchase as well as the software  
application needed. Visit your local electronics store or check the  
Web for other sources.  
Smart Card Reader  
(Sample Illustration) Smart Card Reader  
Using an SDcard  
Your computer supports the use of an SD card. The card can be  
used with a variety of digital products: digital music players,  
cellular phones, PDAs, digital cameras, digital video camcorders,  
etc.  
Do not touch the SD connector. You could expose the storage area to  
static electricity which can destroy data.  
Do not remove an SD card while data is being written or read. Even  
when the Windows® message “copying...” disappears, writing to the  
card might still be in progress and your data could be destroyed.  
Wait for the SD indicator light to go out.  
Do not use the Copy Disk function for this type of media. To copy  
data from one media to another, use the drag-and-drop feature of  
Windows®.  
NOTE  
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Exploring Your Computer’s Features  
Using an SD™ card  
134  
Installing SD card drivers  
During installation of the SD card drivers, one or more dialog boxes  
may appear indicating that the driver is not digitally signed. The  
message may appear as “Digital Signature not found (About Secure  
Digital Emulation from Toshiba).” Click Yes to continue.  
Inserting an SD card  
To insert an SD card:  
1
Turn the SD card so that the contacts (metal areas) are face  
down.  
2
Push the card into the slot until it locks in place.  
(Sample Illustration) Inserting an SD card  
If the operating system does not recognize an inserted SD card,  
remove it and verify that the card is facing the correct way. Insert  
the card again.  
The SD indicator light on the front of the computer glows when the  
card is being accessed.  
If the SD card is not inserted into the slot correctly, any data saved to  
the card may be lost.  
When inserting memory media, do not touch the metal contacts. You  
could expose the storage area to static electricity, which can destroy  
data.  
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Exploring Your Computer’s Features  
135  
Using an SD™ card  
Formatting an SD card  
To format an SD card, use the Toshiba SD Memory Card Format  
utility. Click on Start, All Programs, Toshiba, Utilities, and then  
MultiMediaCards(MMCs) are not supported by this product.  
NOTE  
Stopping or removing the SD card after formatting  
If you have formatted the SD card drive with the Windows®  
operating system format (see “Formatting an SD card” on  
page 135), you may be unable to stop or eject your card. If this  
occurs, try restarting the computer.  
Using Sleep or Hibernate while using the SD card  
It is recommended that you do not select Sleep or Hibernation  
mode while an SD card is in use. If you do so, your system may not  
enter Sleep or Hibernation mode, some tasks may become  
unresponsive, and the operating system may not shut down  
properly. If this occurs, reset your computer by sliding the power  
button to the right and holding it for at least four seconds.  
Removing an SD card  
1
Prepare the card for removal by clicking the Safely Remove  
Hardware icon in the Notification Area and then selecting the  
card or device you want to remove.  
If the system is unable to prepare the card for safe removal, a  
message will tell you to try again later. If the card can be  
removed now, the system displays Safe to Remove Hardware.  
2
3
Gently press the card inward to release it.  
The card pops out slightly.  
Grasp the card and pull it straight out.  
(Sample Illustration) Removing an SD card  
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Exploring Your Computer’s Features  
Using the eSATA/USB combo port  
136  
The device name disappears only after you have physically  
removed the card from your computer.  
Do not remove memory media while data is being written or read.  
Even when the Windows message “copying...” disappears, writing to  
the media might still be in progress and your data could be  
destroyed. Wait for the indicator light to go out.  
Using the eSATA/USB combo port  
Your computer includes an eSATA/USB combo port, which can be  
used with both eSATA (external Serial Advanced Technology  
Attachment) devices and USB devices. The eSATA interface  
supports fast data transfer rates, which is especially useful for  
transferring and storing large files such as digital photo, music or  
video files. Like the USB, the eSATA interface supports hot  
swapping (connecting and disconnecting devices while the  
computer is on). eSATA devices require an external power source.  
Using the expansion port  
The expansion port, located on the bottom of your computer, is  
used to attach expansion devices such as a Port Replicator (not  
shipped with your system). A Port Replicator is an excellent  
investment if you are using your computer both in and out of the  
office. While you are using your computer away from your desk,  
you can leave network cables and external devices (such as printers,  
a mouse, speakers, and USB devices) connected to a Port  
Replicator on your desk. When you return to your desk, you can  
then quickly connect your computer to the Port Replicator and have  
immediate access to all of your network resources and external  
devices. This eliminates the time-consuming process of connecting  
each external device individually, and saves wear and tear on the  
ports and cables.  
To achieve a proper connection between your computer and the Port  
Replicator, your computer must be properly aligned with the Port  
Replicator. For more information, consult the user’s manual that  
came with your Port Replicator, or visit pcsupport.toshiba.com.  
On some computer models, you can attach an extended life battery  
to the expansion port. To find expansion devices compatible with  
your computer model, please visit accessories.toshiba.com.  
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Chapter 5  
Utilities  
Your computer includes several utilities designed to help you to  
reconfigure your system to best meet your individual needs.  
additional options, or change default options. These utilities are  
described in this chapter.  
sample images are applicable only if the related utility is available on  
your system.  
NOTE  
TOSHIBA Assist  
TOSHIBA Application Installer  
Supervisor password  
User password  
TOSHIBA Security Assist  
TOSHIBA PC Diagnostic Tool Utility  
TOSHIBA HDD Protection Utility  
TOSHIBA SD™ Memory Card Format Utility  
TOSHIBA SD™ Memory Boot Utility  
Mouse Utility  
TOSHIBA Hardware Setup  
137  
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Utilities  
TOSHIBA Assist  
138  
USB Sleep and Charge Utility  
TOSHIBA Zooming Utility  
TOSHIBA Button Support  
CD/DVD Drive Acoustic Silencer  
TOSHIBA Accessibility  
Trusted Platform Module (TPM)  
Fingerprint Authentication Utility  
ConfigFree®  
TOSHIBA Face Recognition  
TOSHIBA Assist  
The TOSHIBA Assist provides quick access to computer functions  
and allows you to customize a range of computer settings.  
To access TOSHIBA Assist, click Start, All Programs, Toshiba,  
Utilities, and then TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
(Sample Image) TOSHIBA Assist window  
The TOSHIBA Assist offers four categories of options:  
Connect  
Secure  
Protect & Fix  
Optimize  
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Utilities  
TOSHIBA Assist  
139  
Connect  
The features available in this category are:  
ConfigFree® Connectivity Doctor  
Bluetooth® Settings  
Bluetooth® Local COM Settings  
(Sample Image) TOSHIBA Assist window – Connect tab  
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Utilities  
TOSHIBA Assist  
140  
Secure  
The features available in this category are:  
Supervisor password  
User password  
TOSHIBA Security Assist  
(Sample Image) TOSHIBA Assist window – Secure tab  
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TOSHIBA Assist  
Protect & Fix  
The features available in this category are:  
TOSHIBA PC Diagnostic Tool Utility  
TOSHIBA HDD Protection Utility  
(Sample Image) TOSHIBA Assist window – Protect & Fix tab  
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Utilities  
TOSHIBA Assist  
142  
Optimize  
The features available in this category are:  
TOSHIBA SD™ Memory Card Format Utility  
Mouse Utility  
TOSHIBA Accessibility  
TOSHIBA Zooming Utility  
TOSHIBA Button Support  
CD/DVD Drive Acoustic Silencer  
TOSHIBA Hardware Setup  
TOSHIBA Face Recognition  
(Sample Image) TOSHIBA Assist window – Optimize tab  
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Utilities  
143  
TOSHIBA Application Installer  
TOSHIBA Application Installer  
The TOSHIBA Application Installer allows you to reinstall the  
drivers and applications that were originally bundled with your  
computer.  
To reinstall drivers and applications:  
1
Click Start, All Programs, Toshiba, Recovery, and then  
TOSHIBA Application Installer.  
2
Click Next.  
(Sample Image) TOSHIBA Application Installer screen  
Click the item you want to install.  
3
(Sample Image) TOSHIBA Application Installer selection screen  
4
Click Install, then follow the on-screen prompts to complete  
the installation process.  
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Utilities  
Setting passwords  
144  
Setting passwords  
Setting a password lets you walk away from your computer while  
providing additional protection for your files. When you set a  
password, you must enter the password before you can work on  
your computer again.  
Toshiba supports several types of passwords on your computer:  
An instant password—Secures your open programs and files  
when leaving the computer temporarily.  
You need to have created a password for your Windows® account to  
use an instant password.  
NOTE  
A power-on password—Prevents unauthorized users from  
starting the computer.  
A supervisor password—Prohibits unauthorized users from  
accessing certain functions such as TOSHIBA Hardware  
Setup. This is useful if more than one person uses the  
computer.  
When setting up passwords, keep the following in mind:  
The user password can be set up under the supervisor  
password.  
The supervisor password must be set before the user password,  
or the user password must be deleted and then re-entered after  
the supervisor password is set.  
Using an instant password  
An instant password secures your system with a single keystroke.  
Use this feature when you leave your desk for a few minutes and do  
not want to turn off the computer.  
To use an instant password, press Fn + F1.  
To unlock your system, press any key or touch the pointing device  
and the Windows® Logon screen will appear. Select your user name  
and enter your password, if any.  
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Utilities  
Setting passwords  
145  
Using a supervisor password  
A supervisor password prevents other users from changing  
hardware configuration options.  
Setting a supervisor password  
If you choose to set a supervisor or user password, Toshiba strongly  
recommends that you save your password in a location where you  
can later access it should you not remember it.  
Toshiba is not responsible for any losses that may occur to you, your  
organization or others as a result of the inability to access your  
computer.  
To set a supervisor password:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
On the left side, click the Secure tab.  
Click the Supervisor Password icon.  
2
3
The Supervisor Password tab of the TOSHIBA Password  
Utility window appears.  
(Sample Image) Supervisor Password tab  
4
5
Click Set.  
Enter your password, and then enter it again to verify.  
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Utilities  
Setting passwords  
146  
6
7
Click Set.  
Click OK if you want to save the password to a text file on a  
diskette or media of your choice, or click Cancel to continue  
without saving the password to a text file.  
8
Shut down the system to complete the process.  
Deleting a supervisor password  
To delete a supervisor password:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
On the left side, click the Secure tab.  
Click the Supervisor Password icon.  
2
3
The Supervisor Password tab of the TOSHIBA Password  
Utility window appears.  
4
5
Click Delete.  
A pop-up screen appears asking for a password.  
Enter the password, then click OK.  
A message displays confirming that the password has been  
deleted.  
6
Click OK to exit.  
Using a user password  
A user password provides power-on password protection.  
Setting a user password  
If you choose to set a supervisor or user password, Toshiba strongly  
recommends that you save your password in a location where you  
can later access it should you not remember it.  
Toshiba is not responsible for any losses that may occur to you, your  
organization or others as a result of the inability to access your  
computer.  
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Utilities  
Setting passwords  
147  
To register a password for the power-on password functions:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
TOSHIBA Password Utility.  
The TOSHIBA Password Utility window appears.  
(Sample Image) TOSHIBA Password Utility window  
2
3
4
5
Click Set.  
Enter your password, and then enter it again to verify.  
Click Set.  
Click OK if you want to save the password to a text file on a  
diskette or media of your choice, or click Cancel to continue  
without saving the password to a text file.  
6
Click OK to exit.  
Deleting a user password  
To cancel the power-on password function:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
TOSHIBA Password Utility.  
The TOSHIBA Password Utility window appears.  
Click Delete.  
2
3
Follow the on-screen instructions to remove the user password.  
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Utilities  
TOSHIBA Security Assist  
148  
TOSHIBA Security Assist  
The TOSHIBA Security Assist Utility acts as a “command center”  
where you can set up various passwords or other security features,  
and see how these features can be used with each other to increase  
security even further, or to simplify the ways that you protect your  
system.  
To open TOSHIBA Security Assist:  
Click Start, All Programs, Toshiba, Utilities, and then  
Security Assist, or click the Security Assist icon in the Secure  
tab of TOSHIBA Assist.  
The TOSHIBA Security Assist main window appears.  
(Sample Image) TOSHIBA Security Assist window  
From the main window, you can select a category that shows the type  
of passwords or other security features that can be used in that scenario.  
The available categories are:  
Boot Setting—Select this category to set up security features  
that will prevent an unauthorized user from even starting up  
your machine.  
BIOS User Password: Set up a power-on password in the  
system BIOS.  
HDD User Password: Set up a BIOS password and use  
the same password for a hard disk password.  
Fingerprint Authentication: Register your fingerprints,  
to be used in place of a BIOS and/or HDD password, when  
requested.  
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Utilities  
TOSHIBA Security Assist  
149  
Log on Settings—Select this category to set up security  
options that protect individual user accounts.  
Password of current user: Check the status of the  
Windows® password for the account to which you are  
currently logged on.  
Password of all users: Check the status of the Windows®  
password for any additional Windows® accounts on this  
computer.  
Fingerprint Authentication: Register your fingerprints,  
to be used in place of your Windows® account password,  
to log onto your personal account.  
Resume Setting—Select this category to configure which  
security options you want to use when your system resumes  
from Sleep or Hibernation.  
Screen Saver: Set up what you want your system to do  
when it comes back from the Windows® screen saver.  
Setting for resuming from sleep or hibernation: Set up  
what you want your system to do when it resumes from  
Sleep or Hibernation  
Setting for closing the lid: Set up what you want your  
system to do when the display panel is closed or re-  
opened.  
TPM Settings—Select this category to set up the Trusted  
Platform Module (available on certain models).  
TPM State: Verify whether the TPM is enabled or disabled.  
EFS Setting: Verify the Encrypted File System settings.  
PSD Setting: Configure or check a “Personal Secure Drive”.  
BitLocker State: Verify whether Windows® BitLocker  
drive encryption is enabled or disabled  
Others—Select this category to check the status of other  
security features.  
Windows Security Center: Check the status of  
Windows® Security Center options  
Advanced—Select this category to check advanced security  
options (available on certain models).  
User Token: Create a user token on an SD memory card,  
which you can use for verification instead of a BIOS User  
Password to start up your computer.  
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Utilities  
150  
TOSHIBA PC Diagnostic Tool Utility  
Wireless Key Logon: Configure your computer to allow a  
Bluetooth®-compatible cell phone to send an unlock code.  
TOSHIBA PC Diagnostic Tool Utility  
This utility can help diagnose problems with devices in your  
computer. Refer to the online Help documentation within the  
application for additional help.  
The TOSHIBA PC Diagnostic Tool utility may show tests for features  
you do not have. This is normal and does not indicate a problem.  
NOTE  
To use the TOSHIBA PC Diagnostic Tool utility:  
1
2
Click Start, All Programs, Toshiba, Utilities, and then  
PC Diagnostic Tool, or click the PC Diagnostic Tool icon in  
the Protect & Fix tab of TOSHIBA Assist.  
The TOSHIBA PC Diagnostic Tool window appears.  
Click the Diagnostic Tool tab.  
(Sample Image) TOSHIBA PC Diagnostic Tool window  
3
Select the devices that you would like to test by clicking the  
check box that appears to the left of the device.  
Click the + (plus) and - (minus) symbols to expand and collapse the  
categories.  
NOTE  
4
Click Start Diagnostics when you are ready to begin the tests.  
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Utilities  
151  
TOSHIBA HDD Protection Utility  
TOSHIBA HDD Protection Utility  
(Available on certain models)  
The TOSHIBA HDD Protection Utility controls your computer’s  
hard disk drive (HDD) protection feature, which parks the HDD  
whenever motion is detected on the computer. Using this utility,  
you can enable or disable hard disk drive (HDD) protection, and set  
the motion detector’s sensitivity level for AC power and battery  
power operation.  
To use the TOSHIBA HDD Protection utility:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
HDD Protection, or click the HDD Protection icon in the  
Protect & Fix tab of TOSHIBA Assist.  
The TOSHIBA HDD Protection Properties window appears.  
(Sample Image) TOSHIBA HDD Protection Properties window  
2
Select ON to enable HDD protection, or select OFF to disable  
HDD protection.  
3
4
Set the battery and AC power detection levels as desired.  
Click OK.  
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Utilities  
152  
TOSHIBA SD™ Memory Card Format Utility  
TOSHIBA SDMemory Card Format Utility  
This utility is used to format SDcards used with the Bridge Media  
Adapter slot.  
To format an SD memory card using this utility:  
1
Click Start, All Programs, Toshiba, Utilities, and then SD  
Memory Card Format.  
The TOSHIBA SD Memory Card Format screen appears.  
(Sample Image) TOSHIBA SD Memory Card Format screen  
2
3
Select the drive corresponding to the SD memory card.  
Select the formatting option:  
Quick Format  
Full Format  
4
5
Click Start to begin formatting. The formatting progress is  
displayed in the horizontal bar in the window.  
When formatting is completed, click Close to exit the utility.  
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Utilities  
153  
TOSHIBA SD™ Memory Boot Utility  
TOSHIBA SDMemory Boot Utility  
The TOSHIBA SDMemory Boot Utility allows you to create an  
SD card you can use to boot up your computer.  
This utility also allows you to easily format SD Memory Cards.  
Refer to the online Help documentation within the application for  
any additional help.  
To make a bootable SD card:  
1
Attach a USB floppy drive to your computer and insert a  
bootable floppy disk.  
2
Insert the SD card.  
Be sure to back up your data to external media before performing this  
procedure as data on the drive may be lost.  
NOTE  
3
Click Start, All Programs, Toshiba, Utilities, and then SD  
Memory Card.  
The TOSHIBA SD Memory Boot Utility screen appears.  
(Sample Image) TOSHIBA SD Memory Boot Utility screen  
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Utilities  
154  
TOSHIBA SD™ Memory Boot Utility  
4
5
6
Select the drive where the SD card is located.  
Select Read from a floppy disk.  
Click Start.  
option, you need a third-party application.  
NOTE  
Booting from a bootable SD card  
To boot from a bootable SD card:  
1
Create a bootable SD card (see “TOSHIBA SD™ Memory  
Boot Utility” on page 153 for instructions).  
2
Verify that no floppy disk is installed in the optional external  
floppy disk drive.  
3
4
5
Insert a bootable SD card into the SD card slot.  
Power on the computer.  
During the boot process, press the F12 key.  
The system displays the Boot menu.  
Use the arrow keys to select the SD/Floppy icon.  
Press the Enter key.  
6
7
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Mouse Utility  
155  
Mouse Utility  
The Mouse utility allows you to change your pointing device or  
mouse settings.  
To access the Mouse utility:  
1
Click Start, Control Panel, and then Mouse under Hardware  
and Sound, or click the Mouse icon in the Optimize tab of  
TOSHIBA Assist.  
The Mouse Properties screen appears.  
(Sample Image) Mouse Properties screen  
The settings you can change are divided into these categories:  
Buttons  
Pointers  
Pointer Options  
Hardware  
Advanced  
You may see additional categories depending on your  
particular pointing device.  
2
Adjust the settings as desired, then click OK.  
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Utilities  
TOSHIBA Hardware Setup  
156  
TOSHIBA Hardware Setup  
TOSHIBA Hardware Setup is the Toshiba configuration  
management tool available through the Windows® operating  
system. To access it:  
Click Start, All Programs, Toshiba, Utilities, and then  
HWSetup, or click the TOSHIBA Hardware Setup icon in  
the Optimize tab of TOSHIBA Assist.  
The TOSHIBA Hardware Setup screen appears.  
(Sample Image) TOSHIBA Hardware Setup screen – General tab  
options  
The TOSHIBA Hardware Setup screen may have the following  
tabs:  
Boot Priority—Allows you to change the sequence in which  
your computer searches the drives for the operating system  
You can also manually choose the Boot Priority by pressing the  
power button to power on the computer, then quickly pressing  
the F12 key.  
Select the boot device by pressing the arrow keys, then  
pressing the Enter key.  
Since the system is a quick-booting system, you must press the keys  
immediately after pressing the power button.  
NOTE  
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TOSHIBA Hardware Setup  
157  
CPU—Allows you to enable or disable CPU frequency  
switching modes  
Dynamically Switchable—This mode is the default setting for  
your computer, and automatically changes the processing  
frequency and decreases voltage depending on the power  
source:  
AC Power—If your computer is connected to the AC  
adaptor, the CPU frequency mode is set to high for faster  
processing.  
Battery Power—If your computer is running on battery  
power, the CPU frequency mode is set to low for slower  
processing. Switching the CPU to low allows you to  
conserve power and extend the operating time of your  
battery.  
Always High—Sets the CPU speed to high when using either  
the battery or the AC adaptor  
Always Low—Sets the CPU speed to low when using either  
the battery or the AC adaptor  
Device Config—Shows the Device configuration options  
General—Allows you to view the current BIOS version or  
change certain settings back to their default values  
Keyboard—Allows you to configure an external keyboard to  
emulate the Fn function key and access the wake-on keyboard  
function  
LAN—Allows you to set networking functions  
USB—Allows you to enable or disable USB Legacy Emulation  
By changing any of the options that appear in the dialog boxes and  
clicking Apply, you can reconfigure that function. Any options that  
you change will become default settings when you restart your  
system.  
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158  
USB Sleep and Charge Utility  
USB Sleep and Charge Utility  
This utility displays whether the “USB Sleep and Charge function”  
is enabled or disabled and shows the position of the USB port that  
supports the “USB Sleep and Charge function.” It also displays the  
remaining battery capacity.  
Starting the USB Sleep and Charge Utility  
To start this utility click Start, All Programs, Toshiba, Utilities,  
and then USB Sleep and Charge.  
USB Sleep and Charge  
Your computer can supply USB bus power (DC 5V) to the USB  
port even when the computer is in Sleep Mode, Hibernation Mode  
or shutdown state (powered off).  
This function can only be used for the port that supports the USB  
Sleep and Charge function (hereinafter called “compatible port”).  
The compatible port is the USB port that has the ( ) symbol icon.  
You can use the “USB Sleep and Charge function” to charge certain  
USB compatible external devices such as mobile phones or portable  
digital music players. However, the “USB Sleep and Charge  
function” may not work with certain external devices even if they  
are compliant with the USB specification. In those cases, power on  
the computer to charge the device.  
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Utilities  
159  
USB Sleep and Charge Utility  
When “USB Sleep and Charge function” is set to Enabled, USB  
bus power (DC 5V) will be supplied to the compatible port even  
when the power of the computer is turned OFF.  
NOTE  
USB bus power (DC 5V) is similarly supplied to the external  
devices which are connected to the compatible ports. However,  
some external devices cannot be charged solely by supplying  
USB bus power (DC 5V).  
As for the specifications of the external devices, please contact  
the device manufacturer or check the specifications of the  
external devices thoroughly before use.  
Using the “USB Sleep and Charge function” to charge external  
devices will take longer than charging the devices with their own  
chargers.  
If an external device is connected to the compatible port when  
the AC adaptor is not connected to the computer, the battery of  
the computer will be depleted even when the power of the  
computer is turned OFF. As such, we recommend that you  
connect the AC adaptor to the computer when using the “USB  
Sleep and Charge function.”  
External devices connected to the USB bus power (DC 5V)  
function that interfaces with the power ON/OFF of the computer  
may always be in an operational state.  
When there is a current overflow of the external device connected  
to the compatible port, USB bus power (DC 5V) supply may be  
stopped for safety reasons.  
When “USB Sleep and Charge function” is set to Enabled, the  
“USB Wakeup function” does not work for compatible port.  
In that case, if there is a USB port that does not have the USB  
Sleep and Charge function-compatible icon ( ), attach the  
mouse or keyboard to it.  
The “USB Wakeup function” will now work, but the “USB Sleep  
and Charge function” will be disabled.  
Metal paper clips or hair pins/clips will generate heat if they come  
into contact with USB ports. Do not allow USB ports to come into  
contact with metal products, for example when carrying the computer  
in your bag.  
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160  
USB Sleep and Charge Utility  
Enabling USB Sleep and Charge  
This utility can be used to enable or disable the “USB Sleep and  
Charge function” group.  
Check the check box for the group to enable the “USB Sleep and  
Charge function” for the USB port assigned to that group. In the  
default state, the group is disabled.  
Power supply mode settings  
There are several “USB Sleep and Charge function” modes.  
The default setting is Mode-1. Select one of the other modes in the  
drop-down menu of the USB Sleep and Charge window if the  
charge function cannot be used in Mode 1.  
In this situation, select a different mode. “USB Sleep and Charge  
function” may not be functional with some connected external  
devices even if the appropriate group is selected. In this situation,  
uncheck the check box for the group and discontinue using this  
function.  
Battery settings  
This utility can be used to specify the lower limit of remaining  
battery life for USB Sleep and Charge. Move the slider bar to  
specify the lower limit. If the remaining battery life falls below the  
setting, the “USB Sleep and Charge function” will be stopped.  
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Utilities  
TOSHIBA Zooming Utility  
161  
TOSHIBA Zooming Utility  
This utility allows you to select which applications will work with  
the zoom in/out hot keys (see “Zoom (Display resolution)” on  
page 218). You may select all applications or any subset of the  
following:  
Microsoft® Internet Explorer®  
Microsoft® Office  
Windows Media® Player  
Adobe® Acrobat® Reader®  
Icons on the desktop  
To access the TOSHIBA Zooming Utility:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
TOSHIBA Zooming Utility.  
The TOSHIBA Zooming Utility Properties screen appears.  
(Sample Image) TOSHIBA Zooming Utility Properties screen  
2
3
Select the desired option(s).  
Click OK.  
The zoom in and zoom out hot keys will now work with the  
applications you selected.  
To zoom in, hold down the Fn key and press 2; to zoom out, hold  
down the Fn key and press 1.  
For more information about how to use the TOSHIBA Zooming  
Utility, right-click the  
icon in the Notification Area and then  
click Help.  
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Utilities  
TOSHIBA Button Support  
162  
TOSHIBA Button Support  
TOSHIBA Button Support allows you to customize the TOSHIBA  
Assist and Windows® Mobility Center buttons. These buttons are  
located on the system control panel directly to the side of the  
keyboard.  
To access TOSHIBA Button Support:  
1
Click the TOSHIBA Button Support icon in the Optimize  
tab of TOSHIBA Assist.  
The TOSHIBA Button Support window appears.  
(Sample Image) TOSHIBA Button Support screen  
2
Under Button Name, select the button whose function is to be  
customized.  
3
4
Make the desired selections.  
Click Close.  
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Utilities  
163  
CD/DVD Drive Acoustic Silencer  
CD/DVD Drive Acoustic Silencer  
This utility can slow the speed of your optical drive to make it run  
more quietly. You can use this utility to make listening to music  
CDs more enjoyable.  
When you change the optical drive to “Silence” mode, the setting is  
only valid for the current Windows® session. If you shut down,  
restart, log off, or resume from Hibernation, the setting will revert  
back to Normal speed. The setting can also be changed by CD  
burning software or other applications that can set the drive speed.  
NOTE  
(Sample Image) CD/DVD Drive Acoustic Silencer screen  
To access the utility:  
1
Click the CD/DVD Drive Acoustic Silencer icon in the  
Optimize tab of TOSHIBA Assist.  
The CD/DVD Drive Acoustic Silencer screen appears.  
2
3
Click Silence Mode to make the drive run more slowly and  
quietly for listening to music or audio files on a CD.  
Click Normal Mode to run the drive at normal speed for  
transferring data.  
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Utilities  
TOSHIBA Accessibility  
164  
TOSHIBA Accessibility  
The TOSHIBA Accessibility utility allows you to use the Fn key to  
create a hot key combination with one of the function keys without  
pressing the two keys simultaneously as is usually required. Using  
Accessibility lets you make the Fn key a sticky key, meaning you can  
press it once, release it, and then press a function key to activate the  
hot key function.  
(Sample Image) TOSHIBA Accessibility window  
To use TOSHIBA Accessibility:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
Accessibility, or click the Accessibility icon in the Optimize  
tab of TOSHIBA Assist.  
The TOSHIBA Accessibility window appears.  
Check the Use Fn-StickyKey box.  
Put a check mark next to the desired option.  
Click OK.  
2
3
4
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Utilities  
165  
Trusted Platform Module (TPM)  
Trusted Platform Module (TPM)  
This section only applies to systems with TPM.  
NOTE  
Your Toshiba computer includes the TPM (Trusted Platform  
Module), which is a security encryption device for your system’s  
internal storage drive. TPM is already included on your system, but  
needs to be installed and enabled using the following procedures.  
To install TPM:  
1
Launch the TOSHIBA Application Installer from the desktop  
and install the following packages:  
Infineon Trusted Platform Module Utility  
Infineon TPM (Trusted Platform Module) Installation  
Guide  
2
Follow the directions on your screen.  
Once the TPM files have been installed, you will need to enable the  
TPM feature through your system’s BIOS.  
To enable TPM:  
1
2
3
4
Power on your system while holding down the Esc key.  
Press F1 when directed.  
Press the PgDn key.  
Press the down arrow key until TPM is highlighted, then press  
the space bar to change the TPM status to Enabled.  
5
6
Press Y to save the changes.  
Press End and then press Y to accept the changes.  
Your system will restart.  
For further information on how to set up and use this utility, refer to  
the Infineon TPM (Trusted Platform Module) Installation Guide.  
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Utilities  
166  
Fingerprint Authentication Utility  
Fingerprint Authentication Utility  
(Available on certain models)  
The fingerprint authentication utility (available on certain models)  
can be used to replace the keyboard-based user password  
authentication system when booting up.  
The fingerprint authentication utility can also be used for user  
logon. The user’s fingerprint is read; if the system recognizes the  
fingerprint, the user is automatically logged on.  
Fingerprint utility limitations  
Toshiba does not guarantee that the fingerprint utility technology  
will be completely secure or error-free. Toshiba does not guarantee  
that the fingerprint utility will accurately screen out unauthorized  
users at all times. Toshiba is not liable for any failure or damage  
that might arise out of the use of the fingerprint software or utility.  
Using the Fingerprint Authentication Utility  
To access the Fingerprint Authentication Utility, click Start, All  
Programs, TrueSuite™ Access Manager, and then select the  
TrueSuite™ Access Manager icon. For information on enrolling  
fingerprints and using the utility please refer to your online help  
file.  
It is recommended that you complete the Fingerprint practice tutorial  
before starting fingerprint enrollment. The Fingerprint practice  
tutorial shows how to achieve the highest quality fingerprint  
samples.  
NOTE  
If you choose to use this utility it is strongly recommended that you  
delete your fingerprint template data before transferring ownership or  
disposing of your computer. Otherwise, personal information and/or  
proprietary information on the internal storage drive may be viewed  
by a third party. For details on how to delete the fingerprint data, see  
your Online help file.  
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Utilities  
167  
Fingerprint Authentication Utility  
Fingerprint Logon  
The fingerprint utility enables logon to your computer using  
fingerprints. During user enrollment, fingerprint samples are saved  
and associated with the user’s Windows® user account. When the  
user attempts to log on again, the user’s fingerprint is read and  
compared with the user’s enrolled fingerprints; if the fingerprint is  
recognized, user logon is completed.  
The Fast User Switching feature of the Windows® operating system  
is also supported. If user A is logged on and the fingerprint utility  
verifies the fingerprint of user B (who is already enrolled), the  
utility recognizes the fingerprint and switches the users.  
If your system supports power-on security, existing fingerprint  
samples can be used also for power-on authentication.  
Care and maintenance of your fingerprint reader  
Failure to follow these guidelines and/or procedures might result in  
damage to the reader or cause reader failure, finger recognition  
problems, or lower finger recognition success rate.  
Do not scratch or poke the reader with your nails or any hard or  
sharp objects.  
Do not press the reader with too much pressure.  
Do not touch the reader with a wet finger or any wet objects.  
Keep reader surface dry and free of water vapor.  
Do not touch the reader with a soiled finger. Minute foreign  
particles on a soiled or dirty finger may scratch the reader.  
Do not paste stickers or write on the reader.  
Do not touch the reader with a finger or any object with built-  
up static electricity.  
Observe the following before you swipe your finger on the reader,  
whether for fingerprint enrollment/registration or recognition.  
Wash and dry your hands thoroughly.  
Remove static electricity from your fingers by touching any  
metal surface. Static electricity is a common cause of reader  
failures, especially during dry seasons such as winter.  
Clean the reader with a lint-free cloth. Do not use detergent to  
clean the reader.  
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Utilities  
168  
Fingerprint Authentication Utility  
Avoid the following finger conditions for enrollment or  
recognition as they may result in fingerprint enrollment errors  
or a drop in the fingerprint recognition success rate.  
Soaked or swollen finger (e.g., after taking bath)  
Injured finger  
Wet finger  
Soiled or oily finger  
Extremely dry skin condition on finger  
Observe the following to improve the fingerprint recognition  
success rate.  
Enroll two or more fingers.  
Enroll additional fingers if recognition failure occurs often  
using enrolled fingers.  
Check your finger condition. Changed conditions, such as  
injured, rough, extremely dry, wet, soiled, dirty, oily, soaked or  
swollen fingers, may lower the recognition success rate. Also if  
the fingerprint is worn down or the finger becomes thinner or  
fatter, the recognition success rate may be lowered.  
The fingerprint for each finger is different and unique. Please  
ensure that only the registered or enrolled fingerprint or  
fingerprints are used for identification.  
Check sliding position (see illustration below).  
(Sample Illustration) Aligning the finger on the reader  
Fingerprint reader limitations  
The fingerprint reader compares and analyzes the unique  
characteristics in a fingerprint. However, there may be  
instances where certain users are unable to register their  
fingerprints due to insufficient unique characteristics in their  
fingerprints.  
A warning message will be displayed when recognition is  
abnormal or recognition is not successful within a fixed  
duration.  
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Utilities  
ConfigFree®  
169  
The recognition success rate may differ from user to user.  
Toshiba does not guarantee that this fingerprint recognition  
technology will be error-free.  
Toshiba does not guarantee that the fingerprint reader will  
recognize the enrolled user or accurately screen out unauthorized  
users at all times. Toshiba is not liable for any failure or damage  
that might arise out of the use of this fingerprint recognition  
software or utility.  
ConfigFree®  
All references to Bluetooth® in this section are applicable only if  
NOTE  
®
Bluetooth is available on your system.  
ConfigFree® is a set of utilities that makes it easy to control  
communication devices and network connections. ConfigFree also  
lets you identify communication problems and create profiles for  
easy switching between locations and communication networks.  
For more information on using ConfigFree, see the ConfigFree  
online Help.  
NOTE  
The ConfigFree utilities include the following:  
Connectivity Doctor—The Connectivity Doctor utility is used  
to analyze network connections and fix networking problems  
with your computer. For more information, see “Connectivity  
Doctor” on page 170.  
Profile Settings—The Profiles utility lets you switch between  
network configurations. For more information, see “Profile  
Settings” on page 171.  
Getting Started  
This section contains information about the ConfigFree® main  
screen, and how to start and set up ConfigFree.  
For more detailed information on setting up and using ConfigFree,  
see the Help File included in the application.  
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Utilities  
ConfigFree®  
170  
Starting ConfigFree®  
To start ConfigFree®, be sure the computer has a wired or wireless  
connection. Then perform any of the following steps:  
Click Start, All Programs, Toshiba, Networking, and then  
ConfigFree.  
Double-click the ConfigFree icon  
in the Notification Area.  
Press the TOSHIBA Assist button (if applicable to your system)  
to open the TOSHIBA Assist, and then click the ConfigFree icon.  
Click the ConfigFree icon  
in the Notification Area, and  
then click the desired utility.  
If your computer is not connected to a network, the ConfigFree icon  
in the Notification Area is displayed with an “X.”  
NOTE  
ConfigFree® Utilities  
Connectivity Doctor  
The Connectivity Doctor lets you analyze your network  
connections and fix network connection problems. Using  
Connectivity Doctor, you can view detailed network information by  
simply moving the mouse pointer.  
The Connectivity Doctor works with the following network  
devices:  
Wired and wireless network devices  
Access points  
The Connectivity Doctor displays the following information:  
Status of the PC Network Connections  
Status of wired and wireless connections  
Wireless Connection band (a/b/g etc.)  
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Utilities  
ConfigFree®  
171  
Status of Wireless Connection switch  
(Sample Image) Connectivity Doctor screen  
Profile Settings  
The Profile Settings utility lets you save network settings in  
“profiles.” ConfigFree® profiles are useful for easily switching  
network settings and devices. You can switch network settings  
simply by selecting the profile with the desired settings.  
If you visit a client company occasionally, for example, you can set  
up a profile to match that environment and connect to the network.  
Similarly, users who access networks in the office and at home can  
set up profiles to handle these networking environments.  
A profile contains the currently configured network settings on the  
computer, as well as information about any network devices. The  
following settings can be saved (or “captured”) in a profile:  
Internet settings—includes LAN settings (proxy server  
settings) and the address of a home page that opens  
automatically when Internet Explorer® starts  
Devices—lets you enable or disable settings of wired and  
wireless network devices, infrared devices, and set the power  
status of Bluetooth® antennas  
TCP/IP settings—includes DHCP, IP address, subnet mask,  
default gateway, DNS server, and WINS server settings  
Personal firewall settings for Internet connections  
Bluetooth® Security Level (for example, high or medium)  
Enable UAC (User Account Control) setting  
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Utilities  
ConfigFree®  
172  
To create a profile:  
1
2
3
Click the  
icon in the Notification Area.  
Move the pointer to Profile.  
Click Open Settings.  
The ConfigFree Profile Settings window appears.  
(Sample Image) ConfigFree Profile Settings window  
Click Add to start the Create Profile Wizard.  
4
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Chapter 6  
If Something Goes Wrong  
Some problems you may encounter when using your computer are  
relatively easy to identify and solve. Others may require help from  
your network administrator or the manufacturer of the software  
program.  
This chapter aims to help you solve many problems by yourself. It  
covers the problems you are most likely to encounter.  
If all else fails, contact Toshiba. You will find information on  
Toshiba’s support services at the end of this chapter.  
Problems that are easy to fix  
Your program stops responding.  
If you are working with a program that suddenly freezes all  
operations, chances are the program has stopped responding. You  
can exit the failed program without shutting down the operating  
system or closing other programs.  
To close a program that has stopped responding:  
1
Press Ctrl, Alt, and Del simultaneously (once), then click Start  
Task Manager.  
The Windows® Task Manager window appears.  
173  
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If Something Goes Wrong  
Problems when you turn on the computer  
174  
2
3
4
Click the Applications tab.  
If a program has stopped responding, the words “not  
responding” appear beside its name in the list.  
Select the program you want to close, then click End Task.  
Closing the failed program should allow you to continue  
working. If it does not, continue with the next step.  
Close the remaining programs one by one by selecting the  
program name, then End Task.  
To power off your computer:  
1
Click Start, and then click the arrow next to the Lock button in  
the lower-right part of the Start menu.  
The Shut Down menu appears.  
Arrow  
Start  
Shut Down Menu  
(Sample Image) Shut Down menu  
2
Click Shut Down.  
The computer shuts down completely.  
Problems when you turn on the computer  
These problems may occur when you turn on the power.  
The computer will not start.  
Make sure you attached the AC adaptor and power cord/cable  
properly or installed a charged battery.  
Press and hold the power button for at least 10 seconds.  
If you are using the AC adaptor, check that the wall outlet is  
working by plugging in another device, such as a lamp.  
Verify that the computer is on by looking at the on/off indicator. If  
the indicator is glowing, the computer is on. Also, try turning the  
computer off and then on.  
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If Something Goes Wrong  
Problems when you turn on the computer  
175  
If you are using an AC adaptor, verify that the computer is receiving  
power from the external power source by looking at the AC power  
light. If the indicator is glowing, the computer is connected to a live  
external power source.  
The computer starts but when you press a key nothing  
happens.  
Verify that the active program accepts text input. Try clicking your  
mouse on an area where you can type text and try typing again.  
Your computer may be in Sleep mode and have a software or  
resource conflict. When this happens turning the power on returns  
you to the problem instead of restarting the system. To clear the  
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the  
computer via software, or follow the steps if your program stops  
responding (see “Problems that are easy to fix” on page 173).  
Clearing the condition may get the computer running, but it will not  
solve a resource conflict. Read the documentation that came with  
the conflicting device and “Resolving a hardware conflict” on  
page 179.  
The computer is not accessing the internal storage drive or  
the optional external diskette drive.  
Your computer normally loads the operating system from the  
internal storage drive. If you have an internal storage drive problem,  
you will not be able to start the computer. Insert a system diskette  
into the optional external diskette drive and press F12 when the  
machine starts and use the arrow keys to select the boot-up device.  
(You may need to press F12 several times.)  
The computer displays the WARNING RESUME FAILURE/Windows Error  
Recovery – Windows did not shut down successfully message.  
To continue, select Start Windows normally. This can happen if  
the computer was put into Sleep mode and the battery has  
discharged. If you performed a shutdown before this message was  
shutting down.  
Data stored in the computer’s memory has been lost. Data stored in  
the computer’s internal storage drive may not be affected.  
Always save your data even when you are using Sleep mode. If  
your battery fully discharges, information that has not been saved  
will be lost. Your computer can be configured to warn you when the  
battery is running low see “What to do when the main battery runs  
low” on page 113.  
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If you are running on battery power, it is recommended that you do  
not leave the computer in Sleep mode for long periods of time.  
batteries” on page 109.  
The computer displays the Non-System disk or disk error message.  
Make sure there is no diskette in the optional external diskette  
drive. If there is a diskette in the drive, remove it and press any key  
to continue. If pressing any key does not work, press Ctrl, Alt, and Del  
to restart the computer. For more information see “The computer is  
not accessing the internal storage drive or the optional external  
diskette drive.” on page 175.  
The AC power light is blinking.  
If the AC power light is blinking, try the following steps:  
1
Cut off power to the computer by disconnecting the AC adaptor  
and removing the battery. The error condition will be  
interrupted, and the AC power light will stop flashing.  
2
Put the battery back into the computer. Do not connect the AC  
adaptor. Try turning the computer on again.  
If the computer starts normally, the AC adaptor may be  
defective and will need to be replaced (see the Toshiba Web  
If the AC power light starts flashing, remove the battery, and  
continue with the steps below.  
3
Connect the AC adaptor to the computer. Leave the battery out  
of the computer. Try turning the computer on again.  
If the computer starts normally, the battery may need charging,  
may be depleted, or may be defective. Turn the computer on,  
insert the battery, and then leave the computer running for  
several hours, which will deliver a slow, steady “trickle-  
charge” to the battery. Once the battery has been trickle-  
charged, it may begin working correctly again.  
If the trickle-charging does not prove effective, visit the  
Toshiba Web site at pcsupport.toshiba.com and see the Support  
Bulletin Step-Charging the computer’s battery (click the  
Ask Iris® link and search for the support bulletin by name).  
4
Connect the AC adaptor to a different power outlet, preferably  
in a different room. If the computer starts normally, there may  
be a problem with the AC outlet itself, or the voltage level  
available from it.  
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The Windows® operating system is not working  
5
Verify that the AC adaptor is the correct unit for your computer  
model. The computer may not be able to start from an AC  
adaptor that is rated for less current (amperage) than the  
computer requires, even if the rated voltage is correct, and the  
plug fits correctly in the DC-IN socket. The labels on the  
bottom of the computer and the AC adaptor show the  
specifications for voltage ("V") and current ("A") for each  
device. The voltage level must match exactly. The amperage  
rating of the AC adaptor must be equal to or greater than that  
required by the computer.  
The Windows® operating system is not working  
Once you are familiar with the desktop and used to the way the  
operating system responds to your work routine, you can easily  
detect if the operating system is not working correctly. For  
example:  
The operating system fails to start after the initial startup  
appears.  
The operating system takes a long time to start.  
The operating system responds differently from the normal  
routine.  
The screen does not look right.  
Unless a hardware device has failed, problems usually occur when  
you change the system in some way such as installing a new  
program or adding a device.  
If you experience any of these problems, use the options in the  
Startup menu to fix the problem.  
Using Startup options to fix problems  
If the operating system fails to start properly, you may have to  
change your system’s configuration or verify the startup procedure  
to fix the problem. To do this, use the options in the Startup menu.  
To open the Startup menu:  
1
2
Restart your computer.  
Press F8 when your computer starts and before Windows® starts  
loading.  
The Windows® Advanced Boot Options menu displays these  
options:  
Safe Mode  
Safe Mode with Networking  
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The Windows® operating system is not working  
Safe Mode with Command Prompt  
Enable Boot Logging  
Enable low-resolution video (640x480)  
Last Known Good Configuration (advanced)  
Directory Services Restore Mode  
Debugging Mode  
Disable automatic restart on system failure  
Disable Driver Signature Enforcement  
Start Windows® normally  
When you highlight each option using the arrow keys, Windows®  
displays information about each option at the bottom after  
Description.  
See your Windows® documentation for further explanation.  
If your computer is connected to a network, the Startup menu may  
display different versions of Safe mode.  
NOTE  
Internet problems  
My Internet connection is very slow.  
Many factors contribute to the speed with which you can surf the  
Internet. They include: network speed, network conditions, time of  
day (when everyone else is surfing, your access can be slow) and  
popularity of the sites you are trying to access. If accessing a  
particular site is very slow, try later.  
My browser cannot find the URL address I typed in.  
Make sure you separated the domain names of the address with the  
forward slash (/). Check the spelling of each name and the syntax of  
the address carefully. A single incorrect letter or missed character  
will make it impossible for your browser to locate the site.  
My browser cannot find a site I bookmarked.  
The World Wide Web is constantly changing. A site you  
bookmarked yesterday may not be available today or its server may  
be down for temporary repair. Try again later.  
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The Windows® operating system can help you  
If the operating system has started properly but you still have a  
problem using your computer, the online Help can assist you in  
troubleshooting the problem.  
To access the Windows® operating system Help and Support:  
1
Click Start, then click Help and Support, or press F1.  
The Help and Support window appears.  
2
Then do one or both of the following:  
In the search field, type in the topic for which you need  
help and follow the on-screen instructions.  
Click one of the options listed in the window and then  
follow the on-screen instructions.  
You can connect to Support Online by clicking Microsoft  
Customer Support or by going to Toshiba support at  
Resolving a hardware conflict  
If you receive an error message telling you there is a device driver  
conflict or a general hardware problem, try using Windows® Help  
and Support to troubleshoot the problem first.  
For help on hardware conflicts:  
1
2
Click Start, then click Help and Support, or press F1.  
Click Troubleshooting in the Find an answer section.  
A list of category links appears.  
3
Click a topic under Hardware and drivers and follow the  
steps.  
If there is still a problem, the operating system should display a  
message that explains what the conflict is.  
A plan of action  
The smooth operation of the system depends on the interaction of  
all devices, programs, and features. If the system or one of its  
attached devices is not working, resolving the problem can be time-  
consuming and frustrating.  
The recommended procedure for getting multiple devices to work  
together is to add and set up one device at a time. After you add  
each device, test it to make sure it and all previously connected  
devices work.  
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The device most recently connected to the system is the one most  
likely to be causing a conflict.  
Resolving conflicts  
There are several things you can do to resolve hardware conflicts:  
Get the most recent drivers from the manufacturer.  
Disable the device.  
For an older device, remove it from the computer.  
Disable another system component and use its resources for the  
new device. See “Fixing a problem with Device Manager” on  
page 180.  
Reconfigure the device so that its requirements do not conflict.  
Refer to the device’s documentation for instructions about  
changing settings on the device.  
Fixing a problem with Device Manager  
Device Manager provides a way to check and change the  
configuration of a device.  
Changing the default settings using Device Manager can cause other  
conflicts that make one or more devices unusable. Device Manager  
is a configuration tool for advanced users who understand  
configuration parameters and the ramifications of changing them.  
Checking device properties  
Device Manager provides a way to view the properties of a device.  
Properties include the name of the manufacturer, the type of device,  
the drivers installed, and the system resources assigned to the  
device.  
To check a device’s properties:  
1
Click Start, Control Panel, System and Maintenance,  
System, and then Device Manager.  
2
3
To view the device(s) installed, double-click the device type.  
To view the properties, double-click the device.  
The operating system displays the Device Properties dialog  
box, which provides an array of tabs. They may include:  
The General tab, which provides basic information about  
the device.  
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The Resources tab, which lists resources assigned to the  
monitor, optional external optical drive, optional external  
diskette drive, and other power-using functions. This tab  
does not appear if the device is not using resources.  
The Driver tab, which displays the drivers being used by  
the device. This tab also provides options for updating the  
driver or rolling back the driver in case the new version is  
causing a problem.  
The tabs that appear in the dialog box vary from one device to  
another.  
For more information about Device Manager, refer to Windows®  
online Help.  
Memory problems  
Incorrectly connected or faulty memory modules may cause errors  
that seem to be hardware or even software related. It is worthwhile  
checking for these first:  
1
Click Start, and then click the arrow next to the Lock button in  
the lower-right part of the Start menu.  
The Shut Down menu appears.  
Click Shut Down.  
2
The computer shuts down completely.  
3
4
Remove the memory module, following the instructions in  
“Removing a memory module” on page 59.  
Reinstall the memory module, following the instructions in  
“Installing a memory module” on page 54, and making sure the  
module is seated properly.  
5
6
Check for the error again.  
If the error recurs, remove the memory module entirely and  
check for the error again.  
If removing the memory module eliminates the error, the  
memory module may be faulty. If the error recurs without the  
memory module installed, the error is not caused by the  
memory module.  
TECHNICAL NOTE: You must have at least one memory module  
installed for the computer to work.  
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For this model Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
NOTE  
Power and the batteries  
Your computer receives its power through the AC adaptor and  
power cord/cable or from the system batteries (battery, optional  
secondary battery, and real-time clock (RTC) battery). Power  
problems are interrelated. For example, a faulty AC adaptor or  
power cord/cable will neither power the computer nor recharge the  
batteries.  
Here are some typical problems and how to solve them:  
The AC power light does not come on when you plug in the  
AC adaptor and power cord/cable.  
Make sure the AC adaptor and power cord/cable are firmly plugged  
into both the wall outlet and the computer.  
If the AC power light still does not come on, check that the wall  
outlet is working properly by plugging in a lamp or other appliance.  
The AC adaptor and power cord/cable work correctly, but the  
battery will not charge.  
The battery does not charge while the computer is consuming full  
power. Try turning off the computer.  
The battery may not be inserted correctly in the computer. Turn off  
the computer, remove the battery, clean the contacts with a soft dry  
cloth (if necessary) and replace the battery. See “Removing the  
battery from the computer” on page 117.  
The battery may be too hot or too cold to charge properly. If you  
think this is the probable cause, let the battery reach room  
temperature and try again.  
If the battery has completely discharged, it will not begin charging  
immediately. Leave the AC adaptor and power cord/cable  
connected, wait 20 minutes and see if the battery is charging.  
If the battery light is glowing after 20 minutes, let the computer  
continue charging the battery for at least another 20 minutes before  
you turn on the computer.  
If the battery light does not glow after 20 minutes, the battery may  
have reached the end of its useful life. Try replacing it.  
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The battery appears not to power the computer for as long as  
it usually does.  
If you frequently repeat shallow charge and discharge, the battery  
meter may become inaccurate. Let the battery discharge  
completely, then try charging it again.  
Check the power options via your Power Plans (see “Power Plans”  
on page 115). Have you added a device, such as an ExpressCard® or  
memory module, that takes its power from the battery? Are you  
using the USB Sleep and Charge feature? Is your software using the  
internal storage drive more? Is the display power set to turn off  
automatically? Was the battery fully charged to begin with? All  
these conditions affect how long the charge lasts.  
After a period of time, the battery will lose its ability to perform at  
maximum capacity and will need to be replaced. This is normal for  
all batteries. To purchase a new battery pack, see your accessories  
information included with your computer, or visit the Toshiba Web  
site at accessories.toshiba.com. Refer to this site often to stay  
current on the most recent software and hardware options for your  
computer, and for other product information.  
For more information on maintaining battery power, see “Charging  
batteries” on page 109.  
Keyboard problems  
If, when you type, strange things happen or nothing happens, the  
problem may be related to the keyboard itself.  
The keyboard produces unexpected characters.  
A keypad overlay may be on. If the numlock light or cursor control  
mode light is on, press Fn + F10 to turn off the cursor control mode  
light, or Fn + F11 to turn off the numlock light.  
If the problem occurs when both the keypad overlays are off, make  
sure the software you are using is not remapping the keyboard.  
Refer to the software documentation and check that the program  
does not assign different meanings to any of the keys.  
You have connected an external keyboard and the operating  
system displays one or more keyboard error messages.  
The keyboard you connected may be defective or incompatible with  
the computer. Try using a different make of keyboard.  
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Nothing happens when you press the keys on the external  
keyboard.  
You may have plugged the external keyboard in while the computer  
was turned on. Using the computer’s TouchPad™:  
1
2
Click Start, and then click the arrow next to the Lock button in  
the lower-right part of the Start menu.  
The Shut Down menu appears.  
Click Restart.  
The computer will restart and recognize the device.  
Display problems  
Here are some typical display problems and their solutions:  
The screen is blank.  
Display Auto Off may have gone into effect. Press any key to  
activate the screen.  
You may have activated the instant password feature by pressing  
Fn and F1 simultaneously. If you have registered a password, press  
any key, type the password and press Enter. If no password is  
registered, press any key. The screen reactivates and allows you to  
continue working.  
If you are using the built-in screen, make sure the display priority is  
not set for an external monitor. To do this, press Fn and F5  
simultaneously (once). If this does not correct the problem, press Fn  
and F5 simultaneously again to return the display priority to its  
previous setting.  
HINT: Holding the Fn key and pressing the F5 key several times will  
advance you through the display options.  
If you are using an external monitor:  
Check that the monitor is turned on.  
Check that the monitor’s power cord/cable is firmly plugged  
into a working power outlet.  
Check that the cable connecting the external monitor to the  
computer is firmly attached.  
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Try adjusting the contrast and brightness controls on the  
external monitor.  
Press Fn and F5 simultaneously to make sure the display  
priority is not set for the built-in screen.  
The screen does not look right.  
You can change the display settings by clicking a blank area of the  
desktop with the secondary control button, then clicking  
Personalize. This opens the Personalization window. Click  
Windows Color and Appearance to choose the colors for the  
screen. Click Display settings to choose the screen resolution.  
The built-in screen flickers.  
Some flickering is a normal result of the way the screen produces  
colors. To reduce the amount of flickering, try using fewer colors.  
To change the number of colors displayed:  
1
2
3
Right-click in a blank area of the Windows® desktop.  
Click Personalize, and then Display Settings.  
Change the Colors option and click OK.  
For more information see Windows® Help.  
A message displays saying that there is a problem with your  
display settings and that the adapter type is incorrect or the  
current settings do not work with your hardware.  
Reduce the size of the color palette to one that is supported by the  
computer’s internal display.  
To change the display properties:  
1
2
3
4
Right-click in a blank area of the Windows® desktop.  
Click Personalize, and then Display Settings.  
Adjust the screen resolution and/or color quality.  
Click OK.  
The display mode is set to Simultaneous and the external  
display device does not work.  
Make sure the external monitor is capable of displaying at  
resolutions of 800 x 600 or higher. Devices that do not support this  
resolution will only work in Internal/External mode, and not  
simultaneous mode.  
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Small bright dots appear on your TFT display when you turn  
on your computer.  
Small bright dots may appear on your screen display when you turn  
on your computer. Your display contains an extremely large number  
of thin-film transistors (TFT) and is manufactured using high-  
precision technology. Any small bright dots that may appear on  
your display are an intrinsic characteristic of the TFT  
manufacturing technology. Over a period of time, and depending on  
the usage of the computer, the brightness of the screen will  
deteriorate. This is also an intrinsic characteristic of the screen  
technology. When the computer is operated on battery power, the  
screen will dim and you may not be able to increase the brightness  
of the screen while on battery power.  
Disk or internal storage drive problems  
Problems with the internal storage drive or with a diskette drive  
usually show up as an inability to access the drive or as sector  
errors. Sometimes a drive problem may cause one or more files to  
appear to have garbage in them. Typical problems are:  
You are having trouble accessing a drive, or one or more files  
appear to be missing.  
Make sure you are identifying the drive by its correct name  
(A: or C:).  
Error-checking  
Run Error-checking, which analyzes the directories, files and File  
Allocation Table (FAT) on the disk and repairs any damage it finds.  
To run Error-checking:  
1
2
3
Click Start, and then Computer.  
Right-click the drive you want to check.  
On the pop-up menu, click Properties.  
The drive’s Properties box appears.  
This feature is not available for optical drives.  
NOTE  
4
5
Click the Tools tab.  
Click the Check now button.  
The Check Disk box appears.  
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6
7
You can choose one or both options:  
Automatically fix file system errors  
Scan for and attempt recovery of bad sectors  
Click Start.  
Error-checking tests and repairs the disk.  
Your hard disk seems very slow.  
If you have been using your computer for a long time, your files  
may have become fragmented. Run Disk Defragmenter.  
To do this, click Start, All Programs, Accessories, System Tools,  
and then Disk Defragmenter. After it opens, click Defragment  
now.  
Your data files are damaged or corrupted.  
Refer to your software documentation for file recovery procedures.  
Many software packages automatically create backup files.  
You may also be able to recover lost data using utility software.  
Consult your network administrator.  
Some programs run correctly but others do not.  
This is probably a configuration problem. If a program does not run  
properly, refer to its documentation and check that the hardware  
configuration meets its needs.  
A diskette will not go into the optional external diskette drive.  
You may already have a diskette in the drive. Make sure the drive is  
empty.  
You may be inserting the diskette incorrectly. Hold the diskette with  
the hub side facing down, and insert it so that the metal head  
window cover goes into the drive first.  
the drive. Carefully inspect the diskette. If the metal cover is loose,  
replace the diskette. If the label is loose, replace the label and try  
inserting the diskette again.  
The drive cannot read a diskette.  
Try another diskette. If you can access the second diskette, the first  
diskette (not the drive) is probably causing the problem. Run Error-  
checking on the faulty diskette (for instructions see “Disk or  
internal storage drive problems” on page 186).  
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Optical drive problems  
You cannot access a disc in the drive.  
If the optical drive is an external drive, make sure that the drive’s  
cable is properly connected to the computer.  
Make sure the tray that holds the optical disc is closed properly.  
Press gently until it clicks into place.  
Open the tray and remove the disc. Make sure the tray is clean. Any  
dirt or foreign object can interfere with the laser beam.  
Examine the disc to see if it is dirty. If necessary, wipe it with a  
clean cloth dipped in water or a neutral cleaner.  
Replace the disc in the tray. Make sure that the disc is lying flat,  
label side up. Close the tray carefully, making sure it has shut  
completely.  
You press the disc eject button, but the drive tray does not  
slide out.  
Make sure the computer is connected to a power source and turned  
on. The optical drive eject mechanism requires power to operate.  
Make sure a program is not accessing the drive and preventing it  
from ejecting.  
If you need to remove a disc and cannot turn on the computer (for  
example, if the battery is completely discharged), use a narrow  
object, such as a straightened paper clip, to press the manual eject  
button. This button is in the small hole next to the optical drive eject  
button on the face of the optical drive tray.  
Never use a pencil to press the manual eject button. Pencil lead can  
break off inside the computer and damage it.  
Some discs run correctly but others do not.  
Check that the type of disc you are using is compatible with your  
optical drive. For more information regarding supported optical  
media formats, refer to the complete detail specifications for your  
computer at pcsupport.toshiba.com.  
If the problem is with an optical data disc, refer to the software’s  
documentation and check that the hardware configuration meets the  
program’s needs.  
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The disc will not come out of the drive when you click the  
eject button on the screen.  
Press the button on the optical drive itself. For additional  
information see You press the disc eject button, but the drive tray  
does not slide out.” on page 188.  
Sound system problems  
No sound is coming from the computer’s speakers.  
Adjust the volume control.  
Try pressing Fn + Esc to see if volume mute is disabled.  
Check that the volume control on the computer is turned up.  
If you are using external headphones or speakers, check that they  
are securely connected to your computer.  
The computer emits a loud, high-pitched noise.  
This is feedback between the microphone and the speakers. It  
occurs in any sound system when input from a microphone is fed to  
the speakers and the speaker volume is too loud. Adjust the volume  
control.  
ExpressCard® problems  
ExpressCards® include many types of devices, such as a removable  
hard disk, additional memory, or a pager.  
Most ExpressCard problems occur during installation and setup of  
new cards. If you are having trouble getting one or more of these  
devices to work together, several sections in this chapter may apply.  
Resource conflicts can cause problems when using ExpressCards.  
See “Resolving a hardware conflict” on page 179.  
If your system does not have built-in drivers for your ExpressCard  
and the card did not come with an operating system driver, it may  
not work under the operating system. Contact the manufacturer of  
the ExpressCard for information about using the card under the  
operating system.  
ExpressCard® checklist  
Make sure the card is inserted properly into the slot.  
Make sure all cables are securely connected.  
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Occasionally a defective ExpressCard®slips through quality  
control. If another computer with a ExpressCard slot is  
available, try the card in that machine. If the card malfunctions  
again, it may be defective.  
Resolving ExpressCard® problems  
Here are some common problems and their solutions:  
The slot appears to be dead. ExpressCards® that used to work  
no longer work.  
Check the ExpressCard® status:  
1
Click Start, Control Panel, System and Maintenance, and  
then Device Manager.  
2
Double-click the appropriate ExpressCard, which will be listed  
under one of the categories shown, for example: Disk drives,  
Network adapters, Other, etc.  
dialog box, which contains information about your  
ExpressCard configuration and status.  
The computer stops working (hangs) when you insert an  
ExpressCard®.  
The problem may be caused by an I/O (input/output) conflict  
between the socket and another device in the system. Use Device  
Manager to make sure each device has its own I/O base address.  
See “Fixing a problem with Device Manager” on page 180 for more  
information.  
Since all ExpressCards® share the same socket, each card is not  
required to have its own address.  
Hot swapping (removing one ExpressCard® and inserting  
another without turning the computer off) fails.  
Follow this procedure before you remove an ExpressCard®:  
1
Click the Safely Remove Hardware icon in the Notification  
Area.  
The Safely Remove Hardware screen appears.  
Click Safely remove for the device you want to swap.  
Select the item you wish to remove and click OK.  
Remove the device when told it is safe to do so.  
2
3
4
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If Something Goes Wrong  
Resolving a hardware conflict  
191  
Never swap modules when the computer is in Hibernation or Sleep  
mode. This is known as “warm swapping” and is not supported. For  
more information on Hibernation and Sleep modes see “Hibernation  
mode” on page 77 and “Sleep mode” on page 78.  
The system does not recognize your ExpressCard®.  
Refer to the ExpressCard® documentation.  
Removing a malfunctioning card and reinstalling it can correct  
many problems.  
An ExpressCard® error occurs.  
Reinsert the card to make sure it is properly connected.  
If the card is attached to an external device, check that the  
connection is secure.  
Refer to the card’s documentation, which should contain a  
troubleshooting section.  
Printer problems  
This section lists some of the most common printer problems.  
The printer will not print.  
Check that the printer is connected to a working power outlet,  
turned on and ready (on line).  
Check that the printer has plenty of paper. Some printers will not  
the tray.  
Make sure the printer cable is firmly attached to the computer and  
the printer.  
Run the printer’s self-test to check for any problem with the printer  
itself.  
Make sure you installed the proper printer drivers as shown in  
“Setting up a printer” on page 75 or in the instructions that came  
with the printer.  
You may have connected the printer while the computer is on.  
Disable Sleep mode, turn off the computer, and turn off the printer.  
Turn the printer back on, make sure it is online, and then turn the  
computer back on.  
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If Something Goes Wrong  
Resolving a hardware conflict  
192  
Try printing another file. For example, you could create and attempt  
to print a short test file using Notepad. If a Notepad file prints  
correctly, the problem may be in your original file.  
If you cannot resolve the problem, contact the printer’s  
manufacturer.  
The printer will not print what you see on the screen.  
Many programs display information on the screen differently from  
the way they print it. See if your program has a print preview mode.  
This mode lets you see your work exactly as it will print. Contact  
the software manufacturer for more information.  
Wireless networking problems  
This section provides general troubleshooting tips for networking  
problems, specifically wireless (Wi-Fi®) networking.  
NOTE  
The terms and concepts used assume a basic understanding of  
networks, and may be for more advanced users. If you need  
assistance or if you are not familiar with the terminology, please see  
Windows® Help and Support or contact your computer technician.  
If your computer is equipped with an internal Wi-Fi® adapter,  
verify that the Wireless antenna ON/OFF switch is ON (the  
wireless indicator light  
will be lit).  
Verify that your computer can detect access points or routers. If  
it can detect a Wi-Fi® access point or router then it may be a  
configuration issue.  
To determine if your computer has an internal Wi-Fi® adapter, check  
the device list in Device Manager (part of the Windows® Control  
Panel, Hardware and Sound). Some Toshiba models may have a  
Wireless antenna ON/OFF switch even though they do not have an  
internal Wi-Fi® adapter.  
NOTE  
Verify that signal strength is good using the utility provided  
with the Wi-Fi® adapter.  
If another computer is on the same network, verify that it has  
network access, and can connect to the Internet. If, for  
example, the other computer cannot browse to a public Web  
site, the ISP’s (Internet Service Provider) service may be  
disrupted.  
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If Something Goes Wrong  
Resolving a hardware conflict  
193  
Verify that the Service Set Identifier (SSID), or network name,  
is correct—i.e., that it matches the SSID assigned to the access  
point you are attempting to connect through. SSIDs are case-  
sensitive. Toshiba provides a Client Manager utility for setting  
and managing SSIDs.  
Check the Control Panel’s Hardware and Sound Device  
Manager to verify that the Wi-Fi® adapter is recognized by the  
Windows® operating system, and that the driver is loaded.  
Carefully note any error messages—these will be very helpful  
if you should confer with a support technician at a later time.  
Verify that the network connection is configured to obtain its  
Internet Protocol (IP) address dynamically:  
1
2
3
4
5
Click Start, and then Network.  
Click View Status.  
Click Details.  
Verify that the DHCP Enabled setting is set to Yes.  
Click Close.  
Use IPCONFIG to verify that the computer has a useful IP  
address—one other than the private address of  
169.254.xxx.xxx assigned by Windows®.  
1
2
3
Click Start to open the Start menu.  
Type Cmd in the search field.  
At the top-left of the Start menu, click cmd.exe to open the  
command prompt.  
4
Enter IPCONFIG /ALL and press Enter.  
The IP address for each active network adapter will be  
displayed.  
Connect your computer directly to your router or broadband  
modem, by plugging a standard CAT5 Ethernet patch cable  
(sold separately) into your computer's RJ45 Ethernet port. If  
your connection problem disappears, the problem lies in the  
Wi-Fi® part of your network.  
Use the PING command to verify a connection to the gateway  
at 192.168.1.1 (a default gateway for most wireless routers).  
1
2
3
Click Start to open the Start menu.  
Type Cmd in the search field.  
At the top-left of the Start menu, click cmd.exe.  
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DVD operating problems  
194  
4
Enter PING 192.168.1.1 at the command prompt, and press  
Enter.  
If “Request Timed Out” or another error message appears in  
response, then the problem is probably Wi-Fi®-related.  
If you have enabled any security provisions (closed system,  
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),  
check the access point vendor's Web site for recent firmware  
upgrades. Problems with WEP keys, in particular, are  
frequently addressed in new firmware releases.  
The Windows® operating system wireless management  
facility does not work.  
If you are using an external Wi-Fi® adapter (an ExpressCard®, USB  
adapter, or other variety), check if the adapter comes with its own  
management utility. If it does, the utility may be disabling the  
Windows® operating system wireless management facility, in which  
case you must use the adapter's management utility. If the  
documentation that accompanies the adapter does not provide  
enough information to determine if this is the case, contact that  
vendor's support group for further advice.  
DVD operating problems  
If you experience a problem playing DVDs, you may be able to fix  
the problem yourself.  
For general problems playing a DVD title, try the following steps:  
1
2
3
Verify that the disc is in a format that the drive supports.  
Ensure that the disc is properly inserted in the drive tray.  
Use the DVD Player software that came with your computer to view  
DVD movies.  
4
Clean the disc and try again.  
A dirty drive can also cause audio problems. If you have tried  
several discs and all fail, consider sending your drive to an  
authorized service provider to get it cleaned.  
5
Verify that your computer recognizes your optical drive by  
clicking Start, and then Computer. The optical drive should  
appear in the list.  
6
7
See “Checking device properties” on page 180 for instructions  
on using Device Manager to view the optical drive properties.  
Check the Toshiba Web site for new information on optical  
drives and their operation.  
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If Something Goes Wrong  
Develop good computing habits  
195  
A blank screen appears while watching a DVD-ROM movie  
or title.  
Change the setting for when to turn off the display using the  
following steps:  
1
Click Start, Control Panel, System and Maintenance, and  
then Power Options.  
2
3
4
Click Choose when to turn off the display.  
Select Never on When to turn off the display.  
Click Save changes.  
The screen saver runs while you are watching a movie or title.  
If the screen saver is enabled, it runs on top of any movie or title  
you are watching. To disable the screen saver:  
1
2
3
Right-click on the desktop and click Personalize in the menu.  
Select None for the screen saver.  
Click OK.  
Develop good computing habits  
Save your work frequently.  
You can never predict when your computer will lock, forcing you to  
close a program and lose unsaved changes. Many software  
programs build in an automatic backup, but you should not rely  
solely on this feature. Save your work! See “Computing tips” on  
page 89 for instructions.  
On a regular basis, back up the information stored on your  
internal storage drive.  
Use Windows® to back up files, or the entire computer, to an optical  
disc, or external hard disk. Here are some ways you can do this:  
Use the Windows® operating system to back up files or your  
entire computer to an optical disc, or external hard disk.  
Copy files to a rewritable external storage device.  
Connect your computer to the office network and copy files to  
your network partition.  
Some people use a combination of these methods, backing up all  
files to tape weekly and copying critical files to diskette on a daily  
basis.  
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If Something Goes Wrong  
Develop good computing habits  
196  
If you have installed your own programs, you should back up these  
programs as well as your data files. If something goes wrong that  
requires you to reformat your internal storage drive and start again,  
reloading all your programs and data files from a backup source  
will save time.  
Read the user’s guides.  
It is very difficult to provide a fail-safe set of steps you can follow  
every time you experience a problem with the computer. Your  
ability to solve problems will improve as you learn about how the  
computer and its software work together.  
Get familiar with all the user’s guides provided with your computer,  
as well as the manuals that come with the programs and devices you  
purchase.  
Your local computer store or book store sells a variety of self-help  
books you can use to supplement the information in the manuals.  
Data and system configuration backup in the Windows® operating  
system  
The Windows® operating system offers some easy-to-use features  
for backing up your Windows® settings and your data—documents  
and other important files. Take advantage of these features to  
protect yourself from much more difficult and time-consuming  
restoration procedures, and to safeguard your valuable data from  
loss.  
Saving system configuration with Restore Points  
The System Restore feature of the Windows® operating system  
quickly creates Restore Points—‘snapshots’ of your Windows®  
operating system configuration—and saves them for later recall. If  
you experience problems after installing some new hardware or  
software, you can easily select a previously established Control  
Point to ‘turn back the clock,’ restoring the Windows® operating  
system to the state it was in just prior to the installation. This is  
much easier and more effective than uninstalling the hardware or  
software, which often leaves behind unwanted files and settings. It  
is also easy to undo a Restore Point selection, if you change your  
mind.  
Follow these steps to create a Restore Point using the System  
Restore utility:  
1
Click Start, All Programs, Accessories, System Tools, and  
then System Restore.  
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If Something Goes Wrong  
Develop good computing habits  
197  
2
Click open System Protection.  
The System Protection tab of the System Properties window  
appears.  
3
4
Click Create.  
In the input field, enter a name that is descriptive enough to be  
easily understood in the future, such as “Before installing  
Brand X Accounting app.” Then click Create.  
5
The Windows® operating system creates the Restore Point,  
automatically stamps it with the current date and time, and  
displays a message that the restore point was successfully  
created.  
6
Click OK.  
Then, at a later time, you can re-establish your Windows®  
configuration using the saved Restore Point. To do this:  
1
Click Start, All Programs, Accessories, System Tools, and  
then System Restore.  
2
3
Click Next.  
A list of previously created Restore Points displays, showing  
the timestamp and description of each Restore Point.  
This list may contain Restore Points that you did not create. Restore  
Points labeled System Checkpoint were automatically created by the  
Windows® operating system. Other Restore Points may have been  
created automatically by applications when they were installed.  
NOTE  
4
5
Select the Restore Point you want to use, and then click Next.  
The utility displays the timestamp and description of the  
selected Restore Point.  
Verify that the Restore Point you selected is the correct one. If  
it is not, click Back to return to step 4.  
6
7
8
Close all programs and save all open files.  
Click Finish, and then Yes to begin the system restore.  
Your Windows® operating system configuration will now be  
restored to the state it was in when the chosen Restore Point  
was created, and then the computer will be automatically  
restarted.  
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If Something Goes Wrong  
Develop good computing habits  
198  
Backing up your data or your entire computer with the  
Windows® operating system  
The most valuable component of your computer system is the data  
you create and store on its internal storage drive. Since problems  
with either hardware or software can make the data inaccessible or  
even destroy it, the next most valuable component of your computer  
system may be a recent backup of your data.  
Fortunately, the Windows® operating system offers a convenient  
way to back up your computer or just your important files to optical  
drives, or hard drives. An external hard drive is recommended in  
case the internal storage drive fails. No additional software is  
required. Most of the optical drives built into recent Toshiba  
portable computer models can write to (or ‘burn’) as well as read  
from optical discs. External optical disc writers are also widely  
available.  
Follow these steps to back up your computer or files to optical  
discs, or a storage drive:  
NOTE  
You cannot back up the computer while running on battery power.  
Connect the AC adaptor before continuing.  
1
Prepare your backup target by connecting it and/or inserting a  
blank optical disc in the drive.  
2
3
4
5
6
Click Start.  
Click Control Panel.  
Click System and Maintenance.  
Click Backup and Restore Center.  
You can choose to back up some files or the entire computer.  
Click either Back up files or Back up computer.  
NOTE  
If you choose to back up your entire computer, you will be setting up  
a scheduled backup that will be performed periodically, and will only  
include the changes made since the last backup.  
7
Follow the on-screen help to complete your backup.  
For more help, click Start, Help and Support, and search for  
“back up.”  
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Develop good computing habits  
199  
Here are a few tips to help ensure safe and easy installation of new  
hardware (printers, pointing devices, external hard drives, DVD  
writers, scanners, etc.) and software (applications like Microsoft®  
Office and Adobe® Photoshop®, or utility software such as special  
toolbars for your web browser).  
with Restore Points” on page 196). Before installing anything,  
use the System Restore utility to set a Restore Point (see the  
section titled Restore Points). If anything goes wrong, you will  
then be able to easily restore the Windows® operating system to  
the state it was in prior to the installation, undoing any changes  
that the installation process introduced.  
Back up your critical data (see “Backing up your data or your  
entire computer with the Windows® operating system” on  
page 198).  
Have your factory Restore/Reconfiguration CD(s) on hand in  
case you need any files from them (available on certain  
models).  
Do not guess—follow directions carefully! It is often necessary  
to run an installation utility first—before connecting a new  
hardware item to the computer. If the device is connected first,  
it may be very difficult to complete the installation  
successfully. Always carefully follow the installation  
instructions that accompany the hardware or software.  
Restart the Windows® operating system. Always restart the  
Windows® operating system after each installation, even if the  
installation utility does not prompt you to do so. This will  
ensure that the installation is completed, and will clean up  
anything that the installation utility left behind.  
Do one installation at a time. If you have several new items to  
add to your computer system, install just one at a time, creating  
Restore Points immediately before each successive installation.  
This will make it much easier to determine the origin of any  
new problems. For best results, follow this sequence:  
1
2
3
4
Back up critical data.  
Create a Restore Point.  
Install one item of hardware or software.  
Restart the Windows® operating system.  
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If Something Goes Wrong  
Develop good computing habits  
200  
5
6
Use the new hardware or software for a while, noting any  
new problems. Make sure that your critical applications  
(email, business applications, etc.) are working correctly,  
and verify that important devices are still functioning.  
For each additional hardware or software item, repeat  
these steps, starting at step 1 if any of your critical data has  
changed, or starting at step 2 if no critical data has  
changed.  
Cannot use the “USB Sleep and Charge function.”  
The setting of “USB Sleep and Charge function” may be  
Disabled. Change the setting to Enabled.  
Some external devices may not be able to use the “USB Sleep  
and Charge function”. In this case, please try one or more of  
the following methods.  
Change the Enabled mode setting.  
Turn OFF the computer while external devices are  
connected.  
Connect external devices after turning OFF the computer.  
If this function cannot be used, change the setting to Disabled.  
Make sure that you are connected to a compatible port.  
When the “USB Sleep and Charge function” is set to Enabled,  
the “USB Wakeup function” does not work for ports that  
support the “USB Sleep and Charge function.” In that case, use  
a USB port that does not have the “USB Sleep and Charge  
function”-compatible icon ( ), if you have a non-Sleep and  
Charge USB port available or disable the “USB Sleep and  
Charge function.” For more information, see “USB Sleep and  
Charge Utility” on page 158.  
The eSATA device is not recognized from Sleep or  
Hibernation mode.  
A connected eSATA device may not be recognized if it is connected  
to the computer’s eSATA/USB combo port while the computer is in  
Sleep or Hibernation mode. If this occurs, disconnect the eSATA  
device and then reconnect the device while the computer is turned  
on.  
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If Something Goes Wrong  
If you need further assistance  
201  
NOTE  
Before connecting the eSATA device to your computer and external  
power source, read the documentation that came with the device and  
follow the manufacturer’s instructions.  
If you need further assistance  
If you have followed the recommendations in this chapter and are  
still having problems, you may need additional technical assistance.  
This section contains the steps to take to ask for help.  
Before you contact Toshiba  
Since some problems may be related to the operating system or the  
program you are using, it is important to investigate other sources  
of assistance first.  
Try the following before you contact Toshiba:  
Review the troubleshooting information in your operating  
system documentation.  
If the problem occurs while you are running a program, consult  
the program’s documentation for troubleshooting suggestions.  
Contact the software company’s technical support group for  
their assistance.  
Consult the dealer from whom you purchased your computer  
and/or program. Your dealer is your best source for current  
information.  
For the detailed specifications for your computer, visit  
pcsupport.toshiba.com. Go to the Tech Support Center, select your  
particular model from the list and go to the Detailed Specifications  
for that model.  
For the number of a Toshiba dealer near you in the United States,  
call: (800) 457-7777.  
Contacting Toshiba  
If you still need help and suspect that the problem is hardware-  
related, Toshiba offers a variety of resources to help you.  
Toshiba’s Technical Support Web site  
For technical support, or to stay current on the most recent software  
and hardware options for your computer, and for other product  
information, be sure to regularly check the Toshiba Web site at  
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If Something Goes Wrong  
Other Toshiba Internet Web sites  
202  
Toshiba voice contact  
Before calling Toshiba, make sure you have:  
Your computer’s serial number  
The computer and any optional devices related to the problem  
Backup copies of your Windows® operating system and all  
other preloaded software on your choice of media  
Name and version of the program involved in the problem  
along with its installation media  
Information about what you were doing when the problem  
occurred  
Exact error messages and when they occurred  
For technical support, call the Toshiba Customer Support Center:  
Within the United States at (800) 457-7777  
Outside the United States at (949) 859-4273  
Other Toshiba Internet Web sites  
Worldwide Toshiba corporate site  
Marketing and product information in  
the USA  
Accessories information in the USA  
Canada  
Europe  
Japan  
Mexico and all of Latin America  
Toshiba’s worldwide offices  
Australia  
Canada  
Toshiba (Australia) Pty. Limited  
84-92 Talavera Road  
North Ryde NSW 2113  
Sydney  
Toshiba Canada Ltd.  
191 McNabb Street  
Markham, Ontario  
L3R - 8H2  
Australia  
Canada  
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If Something Goes Wrong  
Toshiba’s worldwide offices  
203  
France  
Germany  
Toshiba Systèmes (France) S.A.  
7, Rue Ampère; B. P. 131  
92800 Puteaux Cédex  
France  
Toshiba Europe GmbH  
Leibnizstraße 2  
D-93055 Regensburg  
Germany  
Italy  
Japan  
Centro Direzionale Colleoni  
Palazzo Perseo  
Via Paracelso 10  
20041, Agrate Brianza  
Milano, Italy  
Toshiba Corporation, PCO-IO  
1-1, Shibaura 1-Chome  
Minato-Ku, Tokyo, 105-8001  
Japan  
Latin America and Caribbean  
Toshiba America Information  
Systems  
9740 Irvine Blvd.  
Irvine, California 92618  
USA  
Mexico  
Toshiba de México S.A. de C.V.  
Sierra Candela No.111, 6to. Piso  
Col. Lomas de Chapultepec.  
CP 11000 Mexico, DF.  
800-457-7777 (within the US)  
949-859-4273 (outside of the US -  
this call may incur long-distance  
charges)  
Spain  
United Kingdom  
Toshiba Information Systems  
(U.K) Ltd.  
Toshiba Information Systems  
(España) S.A.  
Parque Empresarial San Fernando  
Edificio Europa, 1a Planta  
Escalera A  
Toshiba Court  
Weybridge Business Park  
Addlestone Road  
28831 (Madrid) San Fernando de  
Henares  
Spain  
Weybridge, Surrey KT15 2UL  
United Kingdom  
United States  
Toshiba America Information  
Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618  
United States  
The Rest of Europe  
Toshiba Europe (I.E.) GmbH  
Hammfelddamm 8  
D-4-1460 Neuss  
Germany  
For more information on additional Toshiba worldwide locations,  
please visit: www.toshiba.co.jp/index.htm.  
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Appendix A  
Hot Keys/TOSHIBA Cards  
Hot keys and TOSHIBA Cards provide a quick way to modify  
selected system functions and to launch applications.  
There are two types of TOSHIBA Cards: Hot Key Cards and  
Application Cards.  
Hot Key Cards  
The Hot Key Cards are used to set or modify the following system  
functions:  
Mute  
Lock (Instant security)  
Power Plan  
Sleep  
Hibernation  
Output (Display switch)  
Brightness control  
Wireless  
TouchPad  
Zoom (Display resolution)  
204  
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Hot Keys/TOSHIBA Cards  
205  
Hot Key Cards  
Using the Hot Key Cards  
The Hot Key Cards are normally hidden from view. The Cards  
appear when you press the Fn key.  
Hot keys are keys that, when pressed in combination with the Fn key,  
turn system functions on and off. Hot keys have a legend on the key  
indicating the option or feature the key controls.  
NOTE  
To use the Hot Key Cards:  
1
Press and hold the Fn key.  
The TOSHIBA Cards appear along the top of the screen.  
(Sample Image) Hot Key Card display  
2
Double-click the Card for the system function to be modified.  
The selected Card is displayed full-size with its available  
options below it. All other Cards are again hidden from view.  
3
Click the desired option.  
To use a Hot Key Card using a hot key:  
1
2
Press and hold the Fn key.  
Press the hot key associated with the desired function.  
The associated hot key card appears at the top of the screen  
with its available options below it.  
3
To cycle through the displayed options, hold down Fn and press  
the hot key repeatedly. Release the Fn key when the desired  
option is selected.  
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Hot Keys/TOSHIBA Cards  
Application Cards  
206  
Application Cards  
The Application Cards are used to launch these applications:  
TOSHIBA Assist  
For more information, refer to “TOSHIBA Assist”  
on page 138.  
TOSHIBA HDD Protection utility  
For more information, refer to “TOSHIBA HDD  
Protection Utility” on page 151.  
PC Diagnostic Tool utility  
For more information, refer to “TOSHIBA PC  
Diagnostic Tool Utility” on page 150.  
ConfigFree utility  
For more information, refer to “ConfigFree®” on  
page 169.  
Bluetooth settings  
This Application Card launches your Bluetooth®  
settings.  
TOSHIBA Zooming utility  
For more information, refer to “TOSHIBA  
Zooming Utility” on page 161.  
Disc Creator utility  
This Application Card launches the TOSHIBA Disc  
Creator utility.  
TOSHIBA Hardware Setup utility  
For more information, refer to “TOSHIBA  
Hardware Setup” on page 156.  
TOSHIBA Button Support utility  
For more information, refer to “TOSHIBA Button  
Support” on page 162.  
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Hot Keys/TOSHIBA Cards  
207  
Application Cards  
Not all functions are supported on all models.  
NOTE  
Using the Application Cards  
To launch an application using the Application Cards:  
1
Press and hold the Fn key.  
The TOSHIBA Cards display at the top of the screen.  
“stacked” Card  
(Sample Image) TOSHIBA Card display  
2
Click the “stacked” card on the far right of the display. The  
Application Cards are hidden under this card.  
The Application Cards appear, and the Hot Key Cards are  
stacked under the Card on the far left.  
(Sample Image) Application Card display  
3
4
Click the Card for the application Card to appear.  
Click the full-size Card to launch the application.  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
208  
Card Case  
The Card Case feature allows you to choose which cards appear in  
the Application Card display (see “Using the Application Cards” on  
page 207). To use the Card Case:  
1
Click Start, All Programs, Toshiba, Utilities, and then  
Settings for Flash Cards.  
(Sample Image) Enabling and Disabling Application Cards  
2
3
Click the Open cards case button.  
The Card Case displays two rows of Cards.  
Cards that appear solid (not transparent) in the bottom row are  
enabled and can be selected when the Application Cards are  
displayed. The top row contains all of the disabled cards.  
4
5
To enable a card, drag it from the top row to the bottom row.  
To disable the card, drag it from the bottom row to the top row.  
To close the Card Case, click the  
the screen.  
icon in the top corner of  
Hot key functions  
Hot key functions are performed using either the Hot Key Cards or  
by pressing the associated hot key. This section lists the available  
hot key functions.  
Hot keys are keys that, when pressed in combination with the Fn key,  
turn system functions on and off. Hot keys have a legend on the key  
indicating the option or feature the key controls.  
NOTE  
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Hot Keys/TOSHIBA Cards  
209  
Hot key functions  
Volume Mute  
This TOSHIBA Card or hot key enables/disables volume  
mute on your computer.  
When volume mute is enabled, no sound will come from  
the speakers or headphones.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Volume Mute options  
To enable mute, select  
To disable mute, select  
.
.
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Hot Keys/TOSHIBA Cards  
Hot key functions  
210  
Lock (Instant security)  
This TOSHIBA Card or hot key blanks the display.  
Selecting this Card or pressing the hot key displays the  
following options:  
or  
Fn +  
(Sample Image) Security options  
To enable lock, select  
To cancel, select  
.
.
The Fn + F1 hot key function activates instant security. The user  
logon screen will appear and a user with a valid account will need  
to log back on to gain access to the computer.  
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Hot Keys/TOSHIBA Cards  
211  
Hot key functions  
Power plan  
This TOSHIBA Card or hot key displays the power plans  
and cycles through the power plans.  
The properties of each power plan, and the power plans that  
are displayed by this function, are set in the Power Options  
window.  
or  
Selecting this Card or pressing the hot key displays the  
currently selectable power plans:  
Fn +  
(Sample Image) Power Plan options  
Cycle through the power plans, then select the desired  
power plan.  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
212  
Sleep mode  
This TOSHIBA Card or hot key places the computer into  
Sleep mode.  
For more information about Sleep mode, please see “Using  
and configuring Sleep mode” on page 83.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Sleep options  
To enable Sleep mode, select  
To cancel, select  
.
.
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Hot Keys/TOSHIBA Cards  
Hibernation mode  
This TOSHIBA Card or hot key places the computer into  
Hibernation mode.  
If Hibernation mode is disabled, this hot key will not  
respond. For more information on Hibernation mode, see  
“Using and configuring Hibernation mode” on page 81.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Hibernation options  
To enable Hibernation mode, select  
To cancel, select  
.
.
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Hot Keys/TOSHIBA Cards  
Hot key functions  
214  
Output (Display switch)  
This TOSHIBA Card or hot key cycles through the power-  
on display options (only the first option is available when  
you do not have an external monitor attached) (the last  
option is available only if you are in Extended Display  
Mode).  
or  
Some modes are only available with the  
appropriate device attached and turned on.  
NOTE  
Fn +  
LCD—Internal display only  
LCD + CRT—Internal display and external  
monitor simultaneously  
CRT—External monitor only  
LCD + CRT Multi Monitor—Internal display and  
external monitor, with one acting as the primary  
display and the other as an extended desktop  
Swap—Switch primary display between internal  
display and external monitor when using extended  
desktop  
To use a simultaneous mode, you must set the resolution of  
the internal display panel to match the resolution of the  
external display device.  
Selecting this Card or pressing the hot key displays the  
following options:  
(Sample Image) Display mode options window  
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Hot Keys/TOSHIBA Cards  
215  
Hot key functions  
Cycle through the display modes, then select the desired  
mode.  
Not all functions are supported on all models.  
Some systems also support an additional Swap Image Display  
mode. This mode is available only if the current setting is an  
extended desktop mode (Built-in Display and External Monitor, or  
Built-in Display and TV). In extended desktop mode, the image is  
split into two sides, one side per display device. To swap sides,  
select Swap Image Display.  
NOTE  
Display brightness  
This TOSHIBA Card decreases or increases the screen  
brightness.  
Fn +  
Fn +  
This hot key decreases the screen brightness.  
This hot key increases the screen brightness.  
Selecting this Card or pressing either hot key displays the  
following options:  
(Sample Image) Display brightness  
Move the slider or press the appropriate hot key repeatedly  
to decrease or increase the display brightness.  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
216  
Disabling or enabling wireless devices  
This TOSHIBA Card or hot key enables/disables the  
optional wireless devices installed in your computer.  
The wireless modes are:  
Wi-Fi® enabled—Enables just the Wi-Fi® module.  
Bluetooth® enabled—Enables just the Bluetooth®  
or  
Fn +  
module.  
All disabled—Disables the Bluetooth® and Wi-Fi®  
modules.  
All enabled—Enables the Bluetooth® and Wi-Fi®  
modules.  
Selecting this Card or pressing the hot key displays the  
following options:  
(Sample Image) Wireless communication options  
To enable Wi-Fi®, select  
To enable Bluetooth®, select  
.
.
To enable all, select  
To disable all, select  
To cancel, select  
.
.
.
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Disabling or enabling the TouchPad™  
This TOSHIBA Card or hot key enables/disables the  
TouchPad™.  
For more information on using the TouchPad, see  
“Disabling or enabling the TouchPad™” on page 72.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Disable or Enable TouchPad options  
To enable the TouchPad, select  
To disable the TouchPad, select  
.
.
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Hot Keys/TOSHIBA Cards  
Hot key functions  
218  
Zoom (Display resolution)  
This TOSHIBA Card or hot key switches screen resolution.  
Selecting this Card or pressing the hot key displays the  
following options:  
or  
Fn +  
[Space bar]  
(Sample Image) Screen resolution options  
Cycle through the screen resolutions, then select the desired  
resolution.  
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Hot Keys/TOSHIBA Cards  
219  
Hot key functions  
Keyboard hot key functions  
Fn +  
Fn +  
Fn +  
This hot key turns the cursor control overlay on and off.  
This hot key turns the numeric overlay on and off.  
This hot key turns the scroll lock feature on and off.  
Fn +  
Fn +  
This hot key turns the TOSHIBA Zooming Utility to  
zoom-out.  
This hot key turns the TOSHIBA Zooming Utility to  
zoom-in.  
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Appendix B  
Power Cord/Cable  
Connectors  
Your computer ships with the correct power supply for the country  
of purchase. This appendix shows the shapes of the typical AC  
power cord/cable connectors for various parts of the world.  
USA and Canada  
United Kingdom  
UL approved  
CSA approved  
BS approved  
Australia  
Europe  
VDA approved  
NEMKO approved  
AS approved  
220  
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Appendix C  
TOSHIBA PC  
Health Monitor  
The TOSHIBA PC Health Monitor software program monitors  
computer system functions such as power consumption, the cooling  
system and the 3D Accelerometer. It alerts users to specific system  
conditions via pop-up messages. It also tracks the usage of the  
computer and related devices and logs service relevant information  
on the computer's internal storage drive.  
The collected information includes device operation time and  
number of Actuations or status changes (i.e.: number of power  
button and Fn key combination uses, AC adaptor, battery, LCD, fan,  
HDD, sound volume, wireless communication switch, docking and  
USB information), date of initial system use, and also computer and  
device usage (i.e.: power settings, battery temperature and  
recharging, CPU, memory, backlight illumination time, and  
temperatures for various devices). The stored data uses a very small  
portion of the total hard disk capacity (approximately 3 MB or less  
per year).  
This information is used to identify and provide a notification of  
system conditions that may affect the performance of your Toshiba  
computer. It may also be used to help diagnose problems should the  
computer require service by Toshiba or Toshiba's authorized service  
providers. Additionally, Toshiba may also use this information for  
quality assurance analysis.  
221  
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TOSHIBA PC Health Monitor  
Enabling the TOSHIBA PC Health Monitor  
222  
Subject to the use restrictions above, the internal storage drive data  
logged may be transferred to entities located outside of your  
country or region of residence (e.g., European Union). Those  
countries may or may not have the same data protection laws or  
data protection levels as required by your home country or region.  
Once enabled, you may disable the TOSHIBA PC Health Monitor  
at any time by uninstalling the software via Add/Remove Programs  
in the Windows® Control Panel. Doing so will automatically delete  
all collected information from the internal storage drive.  
The TOSHIBA PC Health Monitor software does not extend or  
modify Toshiba's obligations under its standard limited warranty in  
any way. Toshiba's standard limited warranty terms and limitations  
apply.  
Enabling the TOSHIBA PC Health Monitor  
1
To enable the TOSHIBA PC Health Monitor, do one of the  
following:  
Click Start, All Programs, TOSHIBA, Utilities, and then  
PC Health Monitor.  
Click the TOSHIBA PC Health Monitor icon in the  
notification area, then click the message TOSHIBA PC  
Health Monitor is not enabled. Please click here for  
more details.*  
The TOSHIBA PC Health Monitor explanation screen  
displays.  
2
3
Click Next, The “TOSHIBA PC Health Monitor Software  
Notice & Acceptance” screen displays. Read the information  
displayed carefully.  
If you agree with the terms and conditions of use, select  
Enable this software program now and click OK. By  
enabling the PC Health Monitor software, you agree with the  
terms and conditions listed in the “TOSHIBA PC Health  
Monitor Software Notice & Acceptance” screen and to the use  
and sharing of the collected information. Once the program is  
enabled, the TOSHIBA PC Health Monitor screen is displayed,  
and the program will begin monitoring system functions and  
collecting information.  
*This message will no longer be displayed after clicking Enable  
this software program now or Disable this software program  
now on the “TOSHIBA PC Health Monitor Software Notice &  
Acceptance” screen.  
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TOSHIBA PC Health Monitor  
Enabling the TOSHIBA PC Health Monitor  
223  
If a TOSHIBA PC Health Monitor message is displayed  
A message will be displayed if any changes that may interfere with  
the operation of a program are detected. Follow the on-screen  
instructions.  
For example, if the following message is displayed, use the  
numbered procedures to remedy the problem:  
Please click [OK] to run the TOSHIBA Cooling Performance Diagnostic  
Tool to check the cooling performance of your PC.  
1
2
Click OK to start the “TOSHIBA Cooling Performance  
Diagnostic Tool.”  
If the “It is possible that the computer's cooling performance  
has decreased. And if you have access to the cooling module  
on your system; please clean the cooling module according to  
the instructions in your User's Guide” message is displayed  
after running the “TOSHIBA Cooling Performance Diagnostic  
Tool,” the cooling module requires cleaning. If there is no  
access to the cooling module, skip to step 4. Refer to “Cleaning  
the cooling module” section.  
Access to the cooling module is available on certain models.  
NOTE  
3
After cleaning the cooling module, run the TOSHIBA Cooling  
Performance Diagnostic Tool again.  
Click Start, All Programs, TOSHIBA, Utilities, and then  
TOSHIBA Cooling Performance Diagnostic Tool.  
4
If you are prompted to run the cooling diagnostic tool again,  
Toshiba recommends that you turn off the computer and  
contact TOSHIBA support. See “If you need further  
assistance” on page 201 for contact information.  
It is possible that the computer cooling performance has decreased.  
We strongly recommend you have your computer checked by a  
Toshiba Authorized Service Provider. If you must use the computer  
for a short period of time before taking it to the Toshiba Authorized  
Service Provider, we recommend that you change the cooling  
method setting. Go to TOSHIBA Power Saver Settings, Cooling  
Method, then select Battery Optimized. This PC Cooling  
Performance Diagnostic Tool does not in any way expand or  
modify Toshiba's obligations under its standard limited warranty.  
Toshiba's standard limited warranty terms and limitations apply.  
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TOSHIBA PC Health Monitor  
Enabling the TOSHIBA PC Health Monitor  
224  
Cleaning the cooling module  
The following information is dependent on if access to the cooling  
module is available. Access is available on certain models only.  
If you use the computer for a long period, the inside of the computer  
may become hot. Always allow the computer to cool to room  
temperature before you clean the cooling module.  
NOTE  
To clean the cooling module, follow the steps detailed below:  
1
off (refer to “Turning off the computer” on page 76 in the  
Getting Started chapter, if necessary).  
2
Remove the AC adaptor and all cables and peripherals  
connected to the computer.  
3
4
Close the display panel and turn the computer upside down.  
Remove the battery pack (refer to “Removing the battery from  
the computer” on page 117 in the Mobile Computing chapter,  
if necessary).  
5
Depending on your model, use either a thin-tipped tool to push  
the hole at the edge of the cooling module cover, or a  
screwdriver to remove the screw, and then slide the cover in the  
direction of the arrow to remove it.  
Cooling module  
cover  
Hole or screw  
(depending on  
your model)  
(Sample Illustration) Removing the cooling module cover  
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TOSHIBA PC Health Monitor  
Enabling the TOSHIBA PC Health Monitor  
225  
6
Clean the cooling module using a small vacuum designed for  
computers, or other cleaning tool.  
Cooling module  
(Sample Illustration) Cooling module  
Do not use a ballpoint pen or cotton swab for cleaning. It may clog  
the cooling module.  
NOTE  
7
8
Slide the cooling module cover back into place on the  
computer to reattach it and/or secure it using the screw.  
Re-install the battery pack (refer to “Inserting a charged  
battery” on page 119 in the Mobile Computing chapter, if  
necessary).  
9
Turn your computer right side up.  
10 Reconnect any cables that were removed in Step 2.  
11 Restart your computer.  
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Appendix D  
Important information for  
Microsoft® Windows® 7  
users  
If you are running Microsoft® Windows® 7 on your Toshiba  
computer, please review the following important information.  
For Windows® 7 systems, the information in this appendix  
supersedes the information provided in certain other sections of  
the User's Guide.  
Setting up your software  
When you turn on the computer for the first time, do not turn off the  
power again until the operating system has loaded completely.  
The first time you turn on your computer, the Setup Wizard guides  
you through the steps to set up your software. Follow the on-screen  
instructions.  
Getting detailed product specifications  
For up-to-date product information, please visit  
pcsupport.toshiba.com. For detailed product specifications,  
click Product Support, search for your model, and then click  
Detailed Specs.  
226  
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Important information for Microsoft® Windows® 7 users  
Creating recovery DVDs/media  
Creating recovery DVDs/media  
To access the Toshiba Recovery Media Creator utility to create  
recovery DVDs/media for your Windows® 7 computer, click Start,  
All Programs, My Toshiba, and then Recovery Media Creator.  
Follow the on-screen prompts to create recovery DVDs/media. For  
more information, see “Hard Drive Recovery Utilities” on page 62.  
Registering your computer with Toshiba  
To receive periodic updates, announcements, and special offers  
applicable to your product, register your computer with Toshiba.  
You can register your Windows® 7 computer by visiting the Toshiba  
Web site at www.register.toshiba.com, or by clicking Start, All  
Programs, My Toshiba, and then Toshiba Registration.  
Familiarizing yourself with the Windows® 7 desktop  
The standard features of the Windows® 7 desktop are shown in the  
sample image below. Please note that the “notification area” in  
Windows® 7 was referred to as the “System tray” in some previous  
versions of Windows®.  
Icons  
Start button  
Taskbar  
Notification area  
(Sample Image) Windows® 7 operating system desktop  
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Important information for Microsoft® Windows® 7 users  
Shutting down your computer  
228  
Shutting down your computer  
To shut down your Windows® 7 computer, click Start, and then  
click the Shut down button in the lower-right corner of the Start  
menu.  
Start button  
Shut down button  
(Sample Image) Shut down button  
Checking total memory (RAM)  
To check the total amount of memory (RAM) installed in your  
Windows® 7 computer, click Start, Control Panel, System and  
Security, and then System. Installed memory (RAM) is displayed  
below the System heading in the System window.  
Using Windows® Explorer  
With Windows® Explorer, you can view the contents of your  
storage drive(s) and start programs or open files. To open  
Windows® Explorer on a Windows® 7 system, click the Windows  
Explorer icon ( ) on the taskbar. Follow the procedure below for  
the task you want to accomplish:  
To:  
Do the following:  
1. Double-click Computer in the left part of the window.  
2. Double-click the storage drive icon.  
View the contents of a  
storage drive  
Double-click the folder. The folder contents display in the  
right side of the window.  
View the contents of a  
folder  
Double-click the file. The file opens in the program that was  
used to create it.  
View a file  
Locate the program’s executable file (this file ends in .exe) and  
then double-click it.  
Start a program  
For more information on using Windows® Explorer, please refer to  
the Windows® online help.  
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Important information for Microsoft® Windows® 7 users  
229  
Learning about Windows® 7 User Account Control  
Learning about Windows® 7 User Account Control  
The message, Windows® needs your permission to continue, which  
appeared in previous versions of Microsoft® Windows® has been  
replaced with the following message in Windows® 7: Do you want to  
allow the following program to make changes to this computer? For more  
information on Windows® 7 User Account Control, see the  
Windows® online help.  
Re-installing drivers and applications  
Use the TOSHIBA Application Installer to re-install drivers and  
applications originally bundled with your computer. To access the  
utility in Windows® 7, click Start, All Programs, My Toshiba, and  
then TOSHIBA Application Installer.  
Setting up a printer  
To launch the Add Printer Wizard in Windows® 7, click Start,  
Control Panel, Hardware and Sound, and then click Add a  
printer under the Devices and Printers heading. For more  
information, see “Connecting a printer” on page 74.  
You can program the computer to shut down or enter Sleep/  
Hibernation mode when you close the display panel or press the  
computer’s power button. You can also specify an amount of time  
after which the computer will automatically enter Sleep or  
Hibernation mode. To access the Power Options dialog box in  
Windows® 7, click Start, Control Panel, System and Security,  
and then Power Options. For more information, see “Turning off  
the computer more quickly” on page 79.  
Setting battery notifications  
You can program the computer to alert you when battery power has  
been depleted to a certain level. You can also program the computer  
to enter Sleep/Hibernation mode or shut down when battery power  
has been depleted to this level.  
To change the default battery usage notification settings in  
Windows® 7, follow these steps:  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
2
Click Change plan settings under the power plan to be  
customized.  
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Important information for Microsoft® Windows® 7 users  
Selecting a power plan  
230  
3
4
5
Click Change advanced power settings.  
Double-click Battery to display the battery options.  
Configure the alarm settings to suit your needs.  
Selecting a power plan  
To view the Power plan options for your Windows® 7 computer,  
click Start, Control Panel, System and Security, and then Power  
Options. For more information, see “Conserving battery power” on  
page 114 and “Power Plans” on page 115.  
Accessing the Mouse utility  
To configure mouse settings in Windows® 7, click Start, Control  
Panel, Hardware and Sound, and then Mouse under the Devices  
and Printers heading.  
Accessing Web Camera Application Help  
If your computer came with a Web camera (see the detailed specs  
for your computer), you can get help on using the Web camera  
application by clicking Start, All Programs, TOSHIBA, Utilities,  
and then Web Camera Application Help.  
Removing hardware from your computer safely  
To safely remove hardware (for example, memory cards, USB  
thumb drives, etc.) from your Windows® 7 computer, follow these  
steps:  
1
Click the Safely Remove Hardware icon in the notification  
area of the taskbar. If the icon is not visible on the taskbar,  
click the Show hidden icons button ( ) on the taskbar.  
2
3
Click Eject [device name] for the device you want to remove.  
prompted to do so.  
Checking device properties/status  
To view the properties or check the status of a connected device in  
Windows® 7, access the Device Manager by clicking Start,  
Control Panel, System and Security, and then under System,  
click Device Manager. For more information, see “Checking  
device properties” on page 180.  
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Important information for Microsoft® Windows® 7 users  
231  
Uninstalling programs in Windows® 7  
Uninstalling programs in Windows® 7  
To uninstall programs in Windows® 7, click Start, Control Panel,  
and then Uninstall a program.  
Using IPCONFIG to determine the computer’s IP address  
To determine the computer’s IP address in Windows® 7, do the  
following:  
1
2
3
Click Start.  
Type Cmd in the Search programs and files field.  
Enter IPCONFIG/ALL and press Enter.  
If a blank screen appears while you are watching a DVD  
(For applicable models that include an optical drive)  
Your display may be set to automatically turn off after a certain  
interval. To disable this setting in Windows® 7, do the following:  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
2
On the left side of the window, click Choose when to turn off  
the display.  
3
4
Select Never in the Turn off the display drop-down list.  
Click Save changes.  
If the screen saver appears while you are watching a DVD  
(For applicable models that include an optical drive)  
If the screen saver runs while you are watching a movie or title in  
Windows® 7, use the following steps to disable the screen saver:  
1
2
3
4
Right-click on the desktop and click Personalize on the menu.  
In the lower-right corner of the window, click Screen Saver.  
Select None from the Screen saver drop-down list.  
Click OK.  
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Important information for Microsoft® Windows® 7 users  
Backing up your computer and creating system restore points  
232  
Backing up your computer and creating system restore  
points  
The procedure for backing up your data and creating system restore  
points is different in Windows® 7 than in previous versions of  
Windows®. Please refer to the Windows® online help system for  
instructions. Click Start, Help and Support, and then search for  
“back up files”.  
Using virtualization technology  
(Available on certain models)  
Your computer may support virtualization technology that enables  
you to run Windows® XP-compatible applications on your  
Windows® 7 computer. This gives you the flexibility to continue  
using legacy applications while still benefiting from Windows® 7  
improvements. Virtual Windows® XP Mode is supported only on  
systems running Windows® 7 Professional or Windows® 7  
Ultimate.  
To take advantage of Virtual Windows® XP Mode, you may need to  
enable the Virtualization Technology setting in your computer’s  
BIOS (Basic Input/Output System). To check if virtualization  
technology is supported on your computer model and to enable it if  
necessary, do the following:  
1
Start or restart your computer. While the system starts, press  
the appropriate key for accessing the BIOS Setup screen.  
The key you need to press (usually ESC, F1, F2, or the Del key) varies  
by computer model. A message indicating which key to press  
displays on the screen shortly after you start or restart the computer.  
This message may be expressed as “F1=Setup” or something  
similar.  
NOTE  
2
3
Press the appropriate key (usually ESC, F1, or F2) for  
accessing the BIOS on your computer model, as directed by  
the on-screen message.  
Locate the "Virtualization Technology" setting, if available,  
and enable it if necessary.  
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Important information for Microsoft® Windows® 7 users  
233  
Using virtualization technology  
If your BIOS does not provide virtualization technology as an option,  
this feature is not supported on your computer model.  
NOTE  
On some computer models, the following four virtualization  
technology options are available:  
Disabled—Select this option to disable virtualization  
technology.  
VT-x & VT-d—Select this option to enable both the VT-x and  
VT-d features.  
VT-x Only—Select this option to enable the VT-x feature only.  
VT-d Only – Select this option to enable the VT-d feature only.  
If you have two memory (RAM) modules installed in your system and  
the modules are of different capacities (for example, 1GB + 2GB),  
please select the "VT-x Only" setting or disable virtualization  
technology.  
NOTE  
4
Restart the computer.  
For more information on running Windows® XP Mode on your  
Windows® 7 system, please visit Microsoft’s® Web site at  
www.microsoft.com/windows/virtual-pc.  
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Glossary  
TECHNICAL NOTE: Some features defined in this glossary may not  
be available on your computer.  
Acronyms  
The following acronyms may appear in this user’s guide.  
AC  
alternating current  
basic input/output system  
bits per second  
BIOS  
bps  
CD  
compact disc  
CD-ROM compact disc read-only memory  
CD-RW  
CMOS  
COM1  
COM2  
CPU  
compact disc rewrite memory  
complementary metal-oxide semiconductor  
communications port 1 (serial port)  
communications port 2 (serial port)  
central processing unit  
DC  
direct current  
DMA  
direct memory access  
DIMM  
dual inline memory module  
234  
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Glossary  
235  
DOS  
DPI  
disk operating system  
dots per inch  
DSTN  
DVD  
dual supertwist nematic  
digital versatile (or video) disc  
DVD-ROM digital versatile (or video) disc read-only memory  
ECP  
EPROM  
FAT  
enhanced capabilities port  
erasable programmable read-only memory  
file allocation table  
FCC  
GB  
Federal Communications Commission  
gigabyte  
HDD  
HTML  
IEEE  
I/O  
hard disk drive  
Hypertext Markup Language  
Institute of Electrical and Electronics Engineers  
input/output  
IRQ  
interrupt request  
ISP  
Internet service provider  
kilobyte  
KB  
LAN  
LCD  
LPT1  
LSI  
local area network  
liquid crystal display  
line printer port 1 (parallel port)  
large-scale integration  
megabyte  
MB  
MIDI  
PC  
Musical Instrument Digital Interface  
personal computer  
PCI  
Peripheral Component Interconnect  
PCMCIA  
Personal Computer Memory Card International  
Association  
RAM  
RFI  
random access memory  
radio frequency interference  
read-only memory  
ROM  
RTC  
SCSI  
real-time clock  
small computer system interface  
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Glossary  
236  
SDRAM  
synchronous dynamic random access memory  
static random access memory  
Solid State Drive  
SRAM  
SSD  
SVGA  
TFT  
super video graphics adapter  
thin film transistor  
USB  
universal serial bus  
URL  
WAN  
www  
uniform resource locator  
wide area network  
World Wide Web  
Terms  
A
The following terms may appear in this user’s guide.  
active-matrix display — A liquid crystal display (LCD) made from an  
array of liquid crystal cells using active-matrix technology. Also  
known as a “TFT display,” in its simplest form there is one thin film  
transistor (TFT) for each cell. This type of display works well with  
computers because of its shallow depth and high-quality color.  
Active-matrix displays are viewable from wider angles than most  
passive-matrix displays.  
adapter — A device that provides a compatible connection between two  
units. For example, the computer’s internal display adapter receives  
information from the software and translates it into images on the  
screen. An adapter can take a number of forms, from a  
microprocessor to a simple connector. An intelligent adapter (one  
that is capable of doing some processing) may also be called a  
controller.  
alternating current (AC) — The type of power usually supplied to  
residential and commercial wall outlets. AC reverses its direction at  
regular intervals. Compare direct current (DC).  
application — A computer program that you use to perform tasks of a  
specific type. Applications include word processors, spreadsheets,  
and database management systems. See also program.  
backup — A copy of a file, usually on a removable disk, kept in case the  
B
original file is lost or damaged.  
basic input/output system (BIOS) — See BIOS.  
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Glossary  
237  
baud rate — The speed at which a communication device, such as a  
printer or modem, transmits information. Baud rate is the number of  
signal changes per second (not necessarily the same as bits per  
second). See also bits per second.  
BIOS (basic input/output system) — Basic instructions, stored in read-  
only memory (ROM), containing the information the computer  
needs to check hardware and load the operating system when you  
start up the computer.  
bits per second (bps) — A way of measuring the speed at which  
information is passed between two devices. This is the basic unit of  
measure used in modem communications, and is similar, but not  
identical, to the baud rate. See also baud rate.  
boot To start the computer. The term “boot” originates from bootstrap  
program (as in “pulling itself up by its bootstraps”), a program that  
loads and initializes the operating system. See also reboot.  
boot disk — See system disk.  
boot priority (startup sequence) — The order in which the computer  
accesses its internal storage drives to locate the startup files. Under  
the default startup sequence, the computer looks for the startup files  
in the diskette drive before checking the internal storage drive.  
bus — An electrical circuit that connects the central processing unit  
(CPU) with other parts of the computer, such as the video adapter,  
disk drives, and ports. It is the pathway through which data flows  
from one device to another. See also bus speed, frontside bus.  
bus speed — The speed at which the central processing unit (CPU)  
communicates with the other parts of the computer.  
cache — A section of very fast memory in which frequently used  
information is duplicated for quick access. Accessing data from  
cache is faster than accessing it from the computer’s main memory.  
See also CPU cache, L1 cache, L2 cache.  
C
CD — An individual compact disc. See also CD-ROM.  
CD-ROM (compact disc read-only memory) — A form of high-  
capacity storage that uses laser optics instead of magnetic means for  
reading data. See also CD. Compare DVD-ROM.  
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Glossary  
238  
central processing unit (CPU) — The chip that functions as the “brain”  
of the computer. It takes information from outside sources, such as  
memory or keyboard input, processes the information, and sends the  
results to another device that uses the information.  
character — Any letter, number, or symbol you can use on the  
computer. Some characters are non-printing characters, such as a  
paragraph break in a word-processing program. A character  
occupies one byte of computer storage.  
chip — A small piece of silicon containing computer logic and circuits  
for processing, memory, input/output, and/or control functions.  
Chips are mounted on printed circuit boards.  
click To press and release the pointing device’s primary button  
without moving the pointing device. In the Windows® operating  
system, this refers to the pointing device’s left button, unless  
otherwise stated. See also double-click.  
color palette — A set of specified colors that establishes the colors that  
can be displayed on the screen at a particular time.  
compatibility — The extent to which computers, programs, or devices  
can work together harmoniously, using the same commands,  
formats, or language as another.  
configuration — (1) The collection of components that make up a single  
computer system. (2) How parts of the system are set up (that is,  
configured).  
controller — A device that controls the transfer of data from a computer  
to a peripheral device and vice versa. For example, disk drives,  
monitors, keyboards, and printers all require controllers.  
CPU — See central processing unit (CPU).  
CPU cache — A section of very fast memory residing between the CPU  
and the computer’s main memory that temporarily stores data and  
instructions the CPU will need to execute commands and programs.  
See also cache, L1 cache, L2 cache.  
cursor — A symbol that indicates the current position on the screen. The  
shape of the cursor varies, depending on the program you are using  
and what you are doing.  
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Glossary  
239  
default — The setting selected by a program when the user does not  
D
specify an alternative setting.  
device — A component attached to the computer. Devices may be  
external (outside the computer’s case) or internal (inside the  
computer’s case). Printers, disk drives, and modems are examples of  
devices.  
device driver — A program (called a “driver”) that permits a computer  
to communicate with a device.  
dialog box — An on-screen window displayed by the operating system  
or a program giving a direction or requesting input from the user.  
direct current (DC) — The type of power usually supplied by batteries.  
DC flows in one direction. Compare alternating current (AC).  
direct memory access (DMA) — A dedicated channel, bypassing the  
CPU, that enables direct data transfer between memory and a  
device.  
directory — See folder.  
disable To turn a computer option off. See also enable.  
disc — A round, flat piece of material, designed to be read from and  
written to by optical (laser) technology, and used in the production  
of optical discs, such as CDs and DVDs. Compare disk.  
disk — A round, flat piece of material that can be magnetically  
influenced to hold information in digital form, and used in the  
production of magnetic disks, such as diskettes and hard disks.  
Compare disc. See also diskette, hard disk.  
disk drive — The device that reads and writes information and programs  
on a diskette or hard disk. It rotates the disk at high speed past one or  
more read/write heads.  
diskette — A thin, flexible disk in a protective jacket that stores  
magnetically encoded data. Diskettes can be removed from the  
computer and come in two sizes: 5.25-inch and 3.5-inch. Your  
computer uses 3.5-inch diskettes. See also double-density diskette,  
high-density diskette.  
document — Any file created with an application and, if saved to disk,  
given a name by which it can be retrieved. See also file.  
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Glossary  
240  
double-click To press and release the pointing device’s primary  
button rapidly twice without moving the pointing device. In the  
Windows® operating system, this refers to the pointing device’s left  
button, unless otherwise stated.  
double-density diskette — A 3.5-inch diskette that can hold up to  
720 KB of information (half the capacity of a high-density diskette).  
See also diskette, high-density diskette.  
download — (1) In communications, to receive a file from another  
computer through a modem or network. (2) To send font data from  
the computer to a printer. See also upload.  
drag To hold down the mouse button while moving the cursor to drag  
a selected object. In the Windows® operating system, this refers to  
the left mouse button, unless otherwise stated.  
driver — See device driver.  
DVD — An individual digital versatile (or video) disc. See also DVD-  
ROM.  
DVD-ROM (digital versatile [or video] disc read-only memory) — A  
very high-capacity storage medium that uses laser optics for reading  
data. Each DVD-ROM can hold as much data as several CD-ROMs.  
Compare CD-ROM.  
emulation — A technique in which a device or program imitates another  
E
device or program.  
enable To turn on a computer option. See also disable.  
executable file — A computer program that is ready to run. Application  
programs and batch files are examples of executable files. Names of  
executable files usually end with a .bat or .exe extension.  
expansion device — A device that connects to a computer to expand its  
capabilities. Other names for an expansion device are port expander,  
port replicator, docking station, or network adapter.  
extension — See file extension.  
external device — See device.  
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Glossary  
241  
file — A collection of related information, saved on disk with a unique  
name. A file may be a program, information used by a program, or a  
document. See also document.  
F
file allocation table (FAT) — The section of a storage drive that keeps  
track of the location of stored files.  
file name — A set of characters that uniquely identifies a file within a  
particular folder. It consists of two parts: the actual name and the file  
name extension. See also file extension.  
file extension — The three characters following the period (pronounced  
“dot”) at the end of a file name. The extension indicates the type of  
file. Examples are .exe for program files and .hlp for help files. See  
also file name.  
folder — Also called directory. A container for organizing files saved to  
a disk. A folder is symbolized on screen by a graphical image (icon)  
of a file folder. A folder can contain files and other folders.  
format — (verb) To prepare a blank disk for use with the computer’s  
operating system. Formatting creates a structure on the disk so the  
operating system can write information to the disk or read  
information from it.  
frontside bus — The primary pathway (bus) between the CPU and the  
computer’s main memory. Also called “system bus.” See also bus.  
function keys — The keys labeled F1 through F12, typically located on  
the keyboard. Their function is determined by the operating system  
and/or individual programs.  
ground — A conductor to which all components of an electric circuit are  
connected. It has a potential of zero (0) volts, is connected to the  
earth, and is the point of reference for voltages in the circuit.  
G
H
hard disk — A storage device composed of a rigid platter or platters that  
can be magnetically coded with data. Hard disks hold much more  
information than diskettes and are used for long-term storage of  
programs and data. The primary (or only) hard disk in a computer is  
usually fixed, but some computers have secondary hard disks that  
are removable.  
hardware — The physical components of a computer system. Compare  
software.  
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Glossary  
242  
Hibernation — A feature of many Toshiba computers that saves to the  
internal storage drive the current state of your work, including all  
open files and programs, when you turn the computer off. When  
you turn on the computer again, your work is returned to the same  
state it was when the computer was turned off. See also Sleep,  
Suspend.  
high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data.  
See also diskette.  
hot key — (1) A feature in which certain keys in combination with the  
Fn key can set system options or control system parameters, such as  
the battery save mode. (2) A key or combination of keys that  
activates a memory resident program.  
hot swapping — The ability to add or remove devices from a computer  
while the computer is running and have the operating system  
automatically recognize the change.  
icon — A small image displayed on the screen that represents a function,  
I
file, or program.  
interlaced — A method of refreshing a computer screen, in which only  
every other line of pixels is refreshed. Interlaced monitors take two  
passes to create a complete screen image. Compare non-interlaced.  
internal device — See device.  
Internet — The decentralized, world-wide network of computers that  
provides electronic mail, the World Wide Web, and other services.  
See also World Wide Web.  
keyboard shortcut — A key or combination of keys that you use to  
K
L
perform a task instead of using a pointing device such as a mouse.  
L1 (level one) cache — Memory cache built into the processor to help  
improve processing speed. See also cache, CPU cache, L2 cache.  
L2 (level two) cache — Memory cache installed on the motherboard to  
help improve processing speed. It is slower than L1 cache and faster  
than main memory. See also cache, CPU cache, L1 cache.  
LAN (local area network) — A group of computers or other devices  
dispersed over a relatively limited area and connected by a  
communications link that enables any device to interact with any  
other on the network.  
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Glossary  
243  
liquid crystal display (LCD) — A type of display that uses a liquid  
substance between two transparent electrode panels. When an  
electric current passes through the electrodes, the molecules in the  
liquid form a crystalline pattern that polarizes the light passing  
through it. A filter over the electrodes permits only non-polarized  
light to pass to the surface of the display, creating light and dark  
pixels.  
load To move information from a storage device (such as a hard disk)  
into memory for processing.  
local area network — See LAN.  
logical drive — A section of a disk that is recognized by the operating  
system as a separate disk drive. A system’s logical drives may differ  
from its physical drives. For example, a single hard disk drive may  
be partitioned into two or more logical drives.  
memory Typically refers to the computer’s main memory, where  
programs are run and data is temporarily stored and processed.  
Memory can be volatile and hold data temporarily, such as RAM, or  
it can be nonvolatile and hold data permanently, such as ROM. A  
computer’s main memory is RAM. See RAM, ROM.  
M
microprocessor — See central processing unit (CPU).  
MIDI (Musical Instrument Digital Interface) — A standard for  
connecting musical instruments, synthesizers, and computers. The  
MIDI standard provides a way of translating music into a form  
computers can use, and vice versa.  
modem — Short for “modulator/demodulator.” A device that converts  
information from digital to analog, and back to digital, enabling  
information to pass back and forth between digital computers and  
analog telephone lines.  
motherboard — The computer’s main circuit board that contains the  
processor, memory, and other primary components.  
MS-DOS prompt — See system prompt.  
multi-function drive — A DVD drive that can read and write to CD and  
DVD media.  
multimedia — A combination of two or more media, such as sound,  
animation, and video in a computer program or presentation.  
Musical Instrument Digital Interface — See MIDI.  
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Glossary  
244  
network — A collection of computers and associated devices that are  
connected by communications facilities. A network allows you to  
share data and peripheral devices, such as printers, with other users  
and to exchange electronic mail.  
N
non-interlaced — A method of refreshing a computer screen, in which  
each pixel of every line is refreshed as the electron beam scans  
across and down the screen. Compare interlaced.  
non-system disk — A disk for storing programs and data that cannot be  
used to start the computer. Compare system disk.  
online Available through the computer. Online may refer to  
information being read from your own computer’s internal storage  
drive, such as online documentation or online Help, or to  
information coming from another company on a company network  
or the Internet.  
O
operating system — A set of programs that controls how the computer  
works. Examples of operating systems are the Windows Vista®  
Ultimate and Windows Vista® Home Basic operating systems.  
optical drive — A drive which reads plastic coated discs on which  
information is recorded digitally, and uses a laser to read data,  
music, or videos.  
palette — See color palette.  
P
parallel — Processes that occur simultaneously. In communications, it  
means the transmission of more than one bit of information at a  
time. On your computer, the parallel port provides a parallel  
communications interface between the computer and an appropriate  
device. Most modern printers are parallel. Compare serial.  
password — A unique string of characters entered by a user to verify his  
or her identity to the computer or the network.  
PC Card — A credit-card-sized expansion card designed to increase the  
capabilities of computers. PC Cards provide functions such as  
modem, fax/modem, hard disk drive, network adapter, sound card,  
or SCSI adapter.  
peripheral — Any device, such as a printer or joystick, that is attached  
to the computer and controlled by the computer’s CPU.  
pixel — Short for “picture element.” The smallest dot that can be  
produced on a screen or printer.  
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Glossary  
245  
Plug and Play — Generally, refers to the computer’s ability to  
automatically configure itself to work with peripheral devices.  
When capitalized, refers to a standard that, when followed by a  
device manufacturer, allows a computer to configure itself  
automatically to work with the device.  
pointing device — Any device, such as the TouchPad or a mouse, that  
enables you to move the cursor on the screen.  
port — A socket on the computer where you plug in a cable for  
connection to a network or a peripheral device.  
processor — See central processing unit (CPU).  
program — A set of instructions that can be executed by a computer.  
The general classes of programs (also called software) are operating  
system, application, and utility. See also operating system,  
application, utility.  
properties — The attributes of an object or device. For example, the  
properties of a file include the file’s type, size, and creation date.  
RAM (random access memory) Volatile memory that can be  
written to as well as read. Volatile here means that information in  
RAM is lost when you turn off your computer. This type of memory  
is used for your computer’s main memory. See also memory.  
Compare ROM.  
R
random access memory — See RAM.  
read-only memory — See ROM.  
reboot — See boot, restart.  
removable disk — A disk that can be removed from a disk drive. A  
diskette is one example of a removable disk.  
resolution — A measure of the sharpness of the images that can be  
produced by a printer or displayed on a screen. For a printer,  
resolution is expressed in dots per inch (dpi). For a screen, it is  
expressed as the number of pixels available horizontally and  
vertically.  
restart — Synonymous with reboot. To reset the computer by reloading  
the operating system without turning the computer off. See also  
boot.  
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Glossary  
246  
RJ11 — A modular connector used on most U.S. telephone systems and  
direct-connect modems. The RJ11 connector is a 6-wire connector.  
ROM (read-only memory) — Non-volatile memory that can be read  
but not written to. Non-volatile here means that information in ROM  
remains whether or not the computer is receiving power. This type  
of memory is used to store your computer’s BIOS, which is  
essential instructions the computer reads when you start it up. See  
also BIOS, memory. Compare RAM.  
select To highlight or otherwise specify text, data, or graphics with the  
S
intent to perform some operation on it.  
serial — Processes that occur one at a time. In communications, it means  
the transmission of one bit at a time sequentially over a single  
channel. On your computer, the serial port provides a serial interface  
between the computer and an appropriate device. Compare parallel.  
shortcut — See keyboard shortcut.  
Sleep — A feature of some Windows® operating systems that allows you  
to turn off the computer without exiting your open applications and  
to continue from where you left off when you turn the computer on  
again.  
software — See program. Compare hardware.  
solid state drive —A data storage device that utilizes solid-state memory  
as opposed to a hard disk (see hard disk). Much like hard disks, solid  
state drives hold much more information than diskettes and are used  
for storage of programs and data.  
Suspend — A feature of some Windows® operating systems that allows  
you to turn off the computer without exiting your open applications  
and to continue from where you left off when you turn the computer  
on again.  
system disk — A diskette that contains the operating system files needed  
to start the computer. Any diskette can be formatted as a system  
disk. A system disk is also called a “bootable disk” or a “startup  
disk.” Compare non-system disk.  
system prompt — The symbol (in the MS-DOS® operating system,  
generally a drive letter followed by a “greater than” sign) indicating  
where users are to enter commands.  
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Glossary  
247  
TFT display — See active-matrix display.  
T
universal serial bus (USB) — USB is a serial bus that supports a data  
transfer rate of up to 480 Mbps (480 million bits per second). USB  
can connect up to 127 peripheral devices through a single all-  
purpose USB port. USB allows hot swapping of peripherals. See  
also bus, hot swapping, serial.  
U
upload To send a file to another computer through a modem or  
network. See also download.  
USB — See universal serial bus (USB).  
utility — A computer program designed to perform a narrowly focused  
operation or solve a specific problem. Utilities are often related to  
computer system management.  
Web — See World Wide Web.  
W
Wi-Fi® — A registered trademark term of the Wi-Fi Alliance that stands  
for Wireless Fidelity, and is another term for the communication  
protocol to permit an Ethernet connection using wireless  
communication components.  
World Wide Web (www) — The worldwide network of Web sites  
linked together over the Internet. A user of the Web can jump from  
site to site regardless of the location of the computer hosting the site.  
See also Internet.  
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Index  
charging 50, 109  
A
AC adaptor 48  
AC power (DC-IN)  
connecting adaptor 49  
AC power light 48  
accessing  
low charge 113  
not charging 182  
notifications 113  
the Mouse utility in Windows® 7  
230  
Web Camera Application Help in  
Windows® 7 230  
Alt keys 92  
Application Cards 206  
audio  
files 129  
audio features 129  
power plan 211  
power plan hot key 116  
remaining power 112  
BIOS Setup  
see TOSHIBA Hardware Setup  
button  
power 53, 63  
start 125  
buttons  
eject, optical drive 101  
B
backing up  
computer in Windows® 7 232  
backing up files 90  
battery  
Call2Recycle™ 122  
changing 117  
charge indicator light 50, 111  
charge not lasting 183  
C
Call2Recycle™  
248  
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249  
battery 122  
CD/DVD Drive Acoustic Silencer 163  
changing  
main battery 117  
character keys 91  
charging the battery 50  
checking  
device properties/status in  
Windows® 7 230  
total memory (RAM) in  
Windows® 7 228  
checking device properties 180  
click 71  
D
desktop  
desktop icons 124  
checking properties 180  
Disk Defragmenter 187  
communications  
set up 126  
computer  
corrupted/damaged data files 187  
caring for 86  
cleaning 87  
moving 87  
non-system disk or disk error  
message 176  
running slow 187  
not accessing disk drives 175  
running on battery power 107  
setting up 45, 55  
warning resume failure message  
175  
display  
external monitor not working 185  
computer lock 87  
computing tips 89  
ConfigFree® 169  
Connectivity Doctor 170  
profile settings 171  
starting 170  
display panel  
opening 51  
display, external  
adjusting 73  
disposal information 27  
disposing of used batteries 121  
double-click 71  
DVD  
connecting  
AC adaptor 48  
power cord/cable 49  
printer 74  
creating  
system restore points in  
Windows® 7 232  
Ctrl keys 92  
using 100  
DVD player  
general problems 194  
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Index  
250  
file, backing up 90  
files  
E
EasyGuard® 107  
backing up 99  
printing 98  
eject button  
optical drive 101  
restoring 100  
saving 96  
eject, optical drive 101  
ENERGY STAR® 37  
error messages  
authentication 166  
Fingerprint Authentication Utility  
Fn keys 92  
device driver conflict 179  
general hardware problem 179  
non-system disk or disk error 176  
problem with display settings/  
current settings not working  
with hardware 185  
warning resume failure 175  
Error-checking 186  
eSATA  
connecting to the eSATA/USB  
combo port 200  
eSATA/USB combo port  
Using 136  
H
hardware conflicts 179  
headphones  
Help and Support  
hot key 213  
hot key  
exploring the desktop 123  
ExpressCard®  
checklist 189  
computer stops working 190  
errors 191  
hot swapping fails 190  
inserting 131  
not recognized 191  
removing 132  
disablingorenablingTouchPad™  
devices 216  
Hibernation mode 213  
keyboard overlays 219  
power plan 211  
ExpressCard® problems 189  
slot appears dead 190  
external  
monitor  
not working 185  
mouse 74  
Sleep mode 212  
external diskette drive  
connecting 75  
external display, adjusting 73  
volume mute 209  
Zoom (Display resolution) 218  
zooming in 219  
zooming out 219  
Hot Key Cards 204  
Hot key functions 208  
F
FAT (File Allocation Table) 186  
file extensions 98  
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251  
hot key power plan 116  
http 127  
Learning  
about User Account Control in  
I
icon 124  
light  
desktop 124  
moving to desktop 124  
recycle bin 124  
safety 40  
computer, using 87  
inserting  
ExpressCards® 131  
installation  
M
memory module 54  
installing  
main battery 117, 119  
memory modules 53  
mouse 74  
safety precautions 119  
optical drive 101  
Internet  
bookmarked site not found 178  
connecting to 128  
features 128  
slow connection 178  
surfing 128  
uploading and downloading files  
129  
URL address not found 178  
using 127  
adding 53  
removing memory module slot  
cover 56  
Internet Service Providers  
ISPs 128  
memory module slot 56  
using 129  
monitor not working 184  
mouse  
installing 74  
mouse utility 155  
K
keyboard  
character keys 91  
function keys 92  
hot keys 219  
not working 175  
overlay keys 93  
special Windows® keys 92  
troubleshooting 183  
unexpected characters 183  
using 91  
N
networking  
wireless 126  
notification area 125  
keyboard, external 74  
keyboard, full-size 91  
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Index  
252  
O
optical disc  
handling 103  
inserting 102  
positioning 102  
optical drive  
using Hibernation 81  
drive in-use indicator light 101  
eject button 101  
printer  
connecting 74  
problem solving 191, 192  
printing a file 98  
manual eject hole 101  
problems 188  
removing disc 104, 105  
troubleshooting 188  
using 100  
optical media  
recording 104  
other documentation 41  
overlay keys 93  
accessing disk drives 175  
cannot insert diskette in drive 187  
checking device properties 180  
ExpressCard® inserted 190  
computer will not power up 174  
contacting Toshiba 201  
P
password  
deleting a supervisor 146  
disabling a user 147  
setting a user 146  
supervisor  
set up 145  
types 144  
passwords  
instant, using 144  
setting 144  
port  
monitor 72  
power  
hot swapping fails 190  
not recognized 191  
computer will not start 174  
connecting cable to AC adaptor  
49  
cord/cable 49  
ExpressCard® checklist 189  
ExpressCard® slot appears dead  
190  
external display not working 185  
external monitor 184  
cord/cable connectors 220  
energy-saving features 106  
problem solving 182  
turning on 52  
power button 53, 63  
power plan  
faulty memory 181  
hardware conflict 179  
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253  
high-pitched noise 189  
Internet bookmarked site not  
found 178  
Internet connection is slow 178  
keyboard  
not responding 175  
keyboard produces unexpected  
characters 183  
drive 186  
with computer off 105  
hardware safely in Windows® 7  
memory module 59  
running the computer on battery power  
S
no sound 189  
non-system disk or disk error 176  
power and batteries 182  
printer 191, 192  
program not responding 173  
program not working properly  
187  
disposing of batteries 121  
icons 40  
precautions 43  
saving files 96  
screen does not look right/flickers  
185  
screen  
Startup options 177  
URL address not found 178  
warning resume failure 175  
Windows® operating system not  
working 177  
blank screen 184  
SD card  
formatting 135  
program, starting 94  
programs  
not running correctly 187  
projector 72  
using in Sleep mode 135  
selecting  
connecting 72  
setting  
R
real-time clock (RTC) battery 108  
recording  
battery notifications in  
Windows® 7 229  
Power Options in Windows® 7  
229  
sounds 129  
recording sounds 129  
recycle bin icon 124  
registering  
setting up  
your computer in Windows® 7  
227  
registering computer 47  
removing  
a printer in Windows® 7 229  
AC adaptor 48  
adding memory 53  
computer 45, 55  
DVD  
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Index  
254  
software in Windows® 7 226  
work environment 42  
shutting down  
computer in Windows® 7 228  
Sleep mode 78  
TOSHIBA Hardware Setup 156  
151  
TOSHIBA PC Diagnostic Tool Utility  
TOSHIBA SD™ Memory Card  
hot key 212  
starting again from 86  
Smart Card Reader 133  
solid state drive (SSD) 101  
sound  
problem solving 189  
sounds  
TOSHIBA Security Assist 148  
TOSHIBA Zooming Utility 161  
TouchPad™  
recording 129  
speakers  
using external 130  
start button 125  
Start Search field 96  
starting a program 94  
Start Search field 96  
Windows® Explorer 95  
Windows® Start menu 94  
starting up the computer  
from Shut down 81  
from Sleep 86  
secondary button 71  
traveling tips 122  
troubleshooting  
DVD player  
general problems 194  
keyboard 183  
Startup menu  
Windows® 7 231  
problem solving 177  
supervisor password, deleting 146  
supervisor password, set up 145  
Trusted Platform Module (TPM) 165  
T
Taskbar 125  
uninstalling  
television  
USB Sleep and Charge Utility 158  
USB-compatible  
adjusting display 73  
Toshiba  
registering computer 47  
worldwide offices 202  
TOSHIBA Accessibility 164  
Toshiba accessories  
memory 53  
printer 74  
user password, disabling 147  
user password, setting 146  
using  
IPCONFIG to determine  
computer’s IP address in  
Windows® 7 231  
TOSHIBA Application Installer 143  
TOSHIBA Assist 138  
TOSHIBA Button Support 162  
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255  
virtualization technology on  
Windows® 7 computer 232  
Windows® Explorer in  
Windows® 7 228  
screen saver appears while  
watching DVD 231  
selecting a power plan 230  
setting battery notifications 229  
setting Power Options 229  
setting up software 226  
using a file extension 98  
Utilities 137  
V
video projector  
adjusting display 73  
uninstalling programs 231  
using IPCONFIG to determine  
using virtualization technology  
232  
W
warranty  
standard limited warranty 41  
Web 127  
Web Camera  
using 131  
Web sites 201  
Wi-Fi®  
wireless networking 126  
Windows® 7  
Windows® Explorer 228  
Windows® Explorer 95  
Help and Support 179  
accessing the Mouse utility 230  
accessing Web Camera  
Application Help 230  
backing up computer 232  
blank screen while watching  
DVD 231  
Windows® operating system desktop  
Windows® Start menu 94  
World Wide Web 127  
checking device properties/status  
230  
checking total memory (RAM)  
228  
creating recovery DVDs/media  
227  
creating system restore points 232  
desktop 227  
getting specifications 226  
Hard Drive Recovery Utilities  
227  
registering your computer 227  
re-installing drivers and  
applications 229  
removing hardware safely 230  
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