TRENDnet Security Camera TVIP551W User Manual

Cover Page

TRENDnet User’s Guide

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TV-IP551W / TV-IP551WI

TRENDnet User’s Guide

Features

Product Overview

TV-IP551W

The Wireless N Internet Camera, model TV- IP551W, transmits real-time video over the

Internet. Wireless n technology provides unsurpassed wireless coverage and improved

streaming video quality. Add this camera to your wireless network at the touch of a

button with Wi-Fi Protected Setup (WPS).

Record 640 x 480 (VGA) video at up to 20 frames per second (fps). Manage up to 32

TRENDnet cameras with the included complimentary camera management software.

Advanced features include adjustable motion detection recording areas, email alerts,

scheduled recording sessions, one-way audio, an adjustable lens, and four times digital

zoom. A wall/ceiling mounting kit is included and the camera’s off white housing blends

into most environments.

TV-IP551WI

The Wireless N Day/Night Internet Camera, model TV- IP551WI, transmits real-time

video over the Internet. Record crisp video in complete darkness for distances of up to

7.5 meters. Wireless n technology provides unsurpassed wireless coverage and

improved streaming video quality. Add this camera to your wireless network at the

touch of a button with Wi-Fi Protected Setup (WPS).

TV-IP551W

TV-IP551WI

Record 640 x 480 (VGA) video at up to 20 frames per second (fps). Manage up to 32

TRENDnet cameras with the included complimentary camera management software.

Advanced features include adjustable motion detection recording areas, email alerts,

scheduled recording sessions, one-way audio, an adjustable lens, and four times digital

zoom. A wall/ceiling mounting kit is included and the camera’s off white housing blends

into most environments.

Package Contents

In addition to your camera, the package includes:



Muti-Language Quick Installation Guide

CD-ROM (Utility & User’s Guide)

Network cable (1.5m / 5ft)

Power adapter (5V DC, 1.2A)

If any package contents are missing or damaged, please contact the retail store, online

retailer, or reseller/distributor that the item was purchased.

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Front Panel View

Product Hardware Features

Rear Panel View

IR LED

Light Sensor

Camera Lens

Focus ring

Microphone

Power/Link LED

Power port

Ethernet port



IR LED – Built-in 4 IR LED for night vision uses. (for TV-IP551WI)



LAN Port – Connect Ethernet cables to your wired network devices.

Light Sensor – Detects the light source to turn IR on or off.

Power Port – Connect the included power adapter from your camera to an

available power outlet.

Note: Use only the adapter that came with your camera.



Focus ring – turn to adjust the focus of the camera.

Microphone – Built-in microphone for audio can be turn on or off.

Power - This LED indicator is solid blue when your camera is powered on.

Otherwise if this LED indicator is off, there is no power to your camera.



Link – This LED indicator is blinking orange when there is connection/data to

your camera.

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Side Panel View

Application Diagram

Reset

WPS



Reset Button – Use an item such as a paperclip to push and hold this button for

3 seconds and release to reset your camera to its factory defaults.

WPS (Wi-Fi Protected Setup) – Push and hold this button for 3 seconds to

activate WPS. The button LED is blinking green when WPS is activated.

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WPS Connection

Installation

An alternative method of connecting your camera to your network is by using WPS. WPS

is a quick, simple and secure method of adding devices to a network. If you have a

router which supports WPS follow the steps below, otherwise, please use the wired

mode of setting up the camera.

Wired Connection

1. Connect the Ethernet Cable

If you intend to use the network camera as a wired device, connect one end of

the included Ethernet cable into the Ethernet port on the rear panel of the

camera and connect the other end to an available port on your network. If you

prefer to use the camera on a wireless network, see below for instructions on

connecting the power adapter.

1. Attach the Power Supply

2. Press the WPS button on your wireless device then press the WPS button on

the camera.

2. Attach the Power Supply

Attach the included power supply to the DC 5V 1.2A receptor on the rear panel

of the camera and then connect it to a wall outlet or power strip. A blue LED

will light up under the lens indicating that the camera has power.

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2. Connect an RJ-45 cable from a switch/router to the Ethernet port on the back

of the camera and connect the AC power adapter to the camera. Click Next to

proceed.

Starting the Setup Wizard

Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will run

automatically.

Note: If the Install Wizard does not run, you may have autorun disabled on your

machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the

installation wizard.

Begin by selecting Setup Wizard and follow the on-screen steps to continue the

installation.

3. From the list of cameras that appears, select the camera you wish to configure

and click Next to continue. If your camera is not listed, ensure that it is

connected to both power and the network and click

the network for your camera.

to re-scan

When the installation of the Setup Wizard is complete, run the Setup Wizard:

1. Click Start > Programs > TRENDnet > SetupWizard > SetupWizard. The

TRENDnet Setup Wizard appears.

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4. Login to your camera by entering the ID and Password. By default, both the ID

6. It is strongly recommended that you change your password to secure the

camera from being accessed by others. Check the Change Password box and

enter the new password in both password fields to confirm the new password.

Click Next to continue.

and Password are set to admin. Click Next to continue.

5. Enter a name for the camera in the Camera Name field. The name will be used

to identify your camera on the network. Enter the correct time for the camera

for the time zone it is in. If your camera is in the same time zone as the

7. Select a connection option: (example uses DHCP connection type)

PPPoE: Select this option if your camera is directly connected to a DSL modem

and your ISP requires a PPPoE authentication to the Internet.

DHCP: Select this option if your camera is connected to a router and DHCP is

enabled.

Fixed IP: Select this option if your camera is directly connected to a DSL modem

and your ISP has supplied you with a fixed IP for your Internet connection.

computer you are using, click the

to the camera. Click Next to continue.

icon to copy the local time

Select the radio button for your connection type and click Next to continue.

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8. Select whether you want to use the camera over an wireless connection or on a

wired connection. Click No, I don’t want to use wireless for the camera. Then

click Next to continue. (skip to step 12 for wireless configuration)

10. After the Setup Wizard configures the camera, the wizard starts to setup

process.

11. When the Setup Wizard has finished, the configuration is complete and the

following screen appears:

9. A summary screen of the settings you have chosen appears. Click Next to

continue.

You are now ready to use your camera.

Click the IP address link or the link

advanced configuration page.

button to access the camera’s

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12. When selecting the wireless setup choose “I want to use wireless for the

13. A summary screen of the settings you have chosen appears. Click Next to

continue.

camera, click Next to continue.

14. After the Setup Wizard configures the camera, a screen prompting you for the

connection method appears.

Wireless Connection



Find the access point (AP) or wireless router you wish to connect to from the

Available AP drop down menu.

In most cases you should leave the Channel set to Auto as the AP will

determine the channel of operation.

Select the type of authentication and encryption required by the access point

and enter the Key required to connect.

Check the radio button for the method of connection you want to use for your camera

and click Next to continue.

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15. Connecting over wireless

Disconnect the Ethernet cable from the camera and wait for 1 minute for the

camera to turn to wireless mode then click Next to continue.

When the Setup Wizard has finished, the configuration is complete. If there is a

wireless connection found, the following screen will appear:

When the Setup Wizard has finished, the configuration is complete. If there is

no wireless connection found, the following screen will appear:

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Configuration

Viewing Video

After completing the Setup Wizard, you are ready to use your camera. The camera’s

built-in Web configuration utility is designed to allow you to easily access and configure

your TV-IP551W or TV-IP551WI camera. Open a web browser such as Internet Explorer®

and enter the IP address of your camera. To log in, use the User name admin and the

password you created in the Setup Wizard. If you did not create a password, the default

password is admin. After entering your password, click OK.

Click VIEW VIDEO | ACTIVEX or VIEW VIDEO | JAVA to begin viewing live video from

your camera.

VIEW VIDEO | ACTIVEX

Windows users who do not have Java installed can choose ActiveX mode to view video.

Internet Explorer will prompt you to install ActiveX when you click on the VIEW VIDEO |

ACTIVEX link. Mac users must use the Java mode to view video.

The home page for the TV-IP551W or TV-IP551WI appears.

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VIEW VIDEO | JAVA

Viewing Camera Settings

Please make sure that you have the latest version of Java installed on your machine to

ensure proper operation when viewing video in Java mode. The Java application can be

downloaded from Sun’s website free of charge (http://www.java.com )

To view camera settings:

1. Login to the camera

2. Click ADMINISTRATION. The system status screen appears.

From the menu on the left side of the screen, select an option under the STATUS

heading.

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System

Audio

This screen shows the Camera Name, Location, Model, Firmware Version, MAC Address,

IP Address, Ethernet Link Status, Speed and Duplex type.

This screen shows whether audio is enabled and the volume level of the audio.

Wireless

Video

This screen shows the connection mode, link status, SSID name, channel and encryption

status.

This screen shows the details of the video capture settings including Video Resolution,

Compression Rate, Frame Rate, Frame Size and Light Frequency.

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Network

Configuring Camera Settings

This screen shows various network statistics related to your camera including IP

Address, Subnet Mask and Default Gateway.

The TV-IP551W allows you to make configuration changes from anywhere by connecting

to the camera using a standard web browser.

To configure camera settings:

1. Login to the camera as described in the section Using the web-based

configuration interface.

2. Click ADMINISTRATION. The system status screen appears.

3. Click CONFIGURATION from the menu on the left side of the screen. The

System configuration screen is displayed. You can then click on any of the

menu items on the left of the screen under the Configuration menu to

modify settings.

Active Users

This screen shows whether there are any active users logged on to the camera viewing

live video.

System



Camera Name: This is the name used to identify your camera on your network.

Location: You can enter a description of the place where the camera is.

Admin: In this field you can change the administrator user name and password.

(max. password length is 8 characters)



LED Control: Setting this to Normal will display the lights on the front of the

camera indicating power and network activity. Setting this to OFF will turn off

both lights on the front of the camera.

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

Mirror: Choose whether to mirror the image horizontally or vertically.

Anti-Flicker: Check the box to enable anti-flicker.

Video



Video Resolution: Select from one of the three resolutions. Higher values

provide better quality but at the expense of higher bandwidth requirements on

your network or internet connection.



Compression Rate: Select a compression rate. Higher rates of compression will

reduce network load at the expense of lower image quality.

Frame Rate (Frames/Sec.): Select the number of frames per second you would

like for your video. Higher rates provide smoother video but require more

bandwidth on your network or internet connection.

Audio



Audio: Choose whether to Enable or Disable the camera audio feed.

Volume: Select the volume percentage level.



Brightness Control: Allows you to control the brightness level. Enter a value

between 1 and 128.

Contrast Control: Allows you to control the contrast level. Enter a value

between 1 and 128.

Saturation Control: Allows you to control the saturation level. Enter a value

between 1 and 128.

Light Frequency: Select the correct frequency (50Hz/60Hz) to reduce the

amount of flicker.

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Hoc mode, you can specify here the encryption type and preshared key that

you want to use to connect from the PC.

Wireless



Connection Mode: Infrastructure is a wireless connection using an access point

as a transmission point of all wireless devices. Ad-Hoc is a wireless connection

used without an access point, where your TV-IP551W or TV-IP551WI is

directly connected to your PC. This is done using the on-board wireless

adapter on the TV-IP551W or TV-IP551WI connected to a wireless adapter

on the PC.



SSID: Service Set Identifier. This is an identifier for your network. Manually

enter the SSID of your wireless network or select it from the drop down menu.

You can click Site Survey to see a list of wireless networks within range and

further details of their settings.

Wireless Channel: When using Infrastructure mode, the channel is specified by

the access point and the channel will not be selectable on this menu. When

using Ad-Hoc mode, you can specify on which channel you want to

communicate with the camera.

Encryption Type: It is highly recommended that you encrypt the connection. In

Infrastructure mode, select an encryption type and enter details where

applicable as you have specified on the access point. If you intend to use Ad-

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Network

IP Address Mode: Choose a method to assign an IP address to your camera.



Fixed IP – If you want to assign a static or fixed IP address to the

camera, you may do so here. Your network administrator should be

able to provide you with the necessary details to complete this

section.

Dynamic IP (DHCP) – Allows a DHCP server to automatically assign the

camera a network address.

PPPoE – If you are using a PPPoE connection, enter your user name

and password here



Dynamic IP: Enter the Domain Name Server addresses which translate names

to IP addresses.

Dynamic DNS: The Dynamic DNS feature allows you to host a server (e.g. web

server, FTP or Game server) using a domain that you own with a dynamically

assigned IP address. Many ISPs assign IP addresses dynamically i.e. the IP

address changes each time you connect and disconnect. Using a Dynamic DNS

service provider, you can connect to your camera no matter what your IP

address. Enter the details of your dynamic DNS service provider here.

HTTP Port: You may configure a second HTTP port that will allow you to

connect to the camera using a standard web browser. The port can be set to a

number other than the default TCP ports 80. A corresponding port must be

opened on the router. For example, if the port is changed to 1010, users must

type “http://192.168.0.100:1010” instead of only “http://192.168.0.100”.

uPnP & uPnP Port Forwarding: Enable these to set your camera as a universal

plug n play device on your network.



User



User Access Control: Enable this to allow user accounts to connect to the

camera. This option also enable/disable the authentication for direct view.

For Java mode: http://camera_ip_address/tvjview.htm

For ActiveX mode: http://camera_ip_address/tvaview.htm

(eg. http://192.168.10.30/tvaview.htm to view the camera live image directly)

Define Users: You can create new user accounts here. Enter a user name and

password and select whether the user is allowed to upload or email an image

from the camera.



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

Delete User: Select a user from the drop down menu and click the Delete

button to remove a user account from the camera.

Motion Detection



Motion Detection: Select whether to Enable or Disable motion detection. This

will allow your camera to perform different functions when activity has been

detected in the parts of the screen that you specify.



Sensitivity: Set a percentage level to determine how sensitive the camera is to

activity.

Detection Areas: From the live image shown on this screen, you can left-click

on blocks of the grid shown to indicate which parts of the screen you would like

to monitor for motion.

Date/Time



Synchronized with Time Server: If you have an internet time server or have an

NTP server designated on your network, you can specify the IP address of it

here. Ensure that you select the correct time zone for the camera also.

Set Manually: If you prefer to manually set the time for the camera, select this

mode. You can check the box Synchronized with Computer Time to set the

time on the camera to be the same as the computer you are on.



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

Passive Mode: If the camera is behind a firewall, you might wish to enable

Passive mode to allow the camera to upload the pictures.

Time Schedule: Check Enable upload image to FTP server to enable the Upload

function.

Always: Selecting this option allows snapshots to be uploaded to your

FTP as soon as you click Save.

Schedule: Selecting this option allows you to configure specific times

when you want the snapshots to be uploaded to your FTP server.

Motion Detection: Selecting this option sets the camera to upload

images upon detection of motion.

Manual Operation: Selecting this option means the user is responsible

for taking a snapshot from the camera to upload.



Video Frequency: Users can select in frames per second (1, 2, 3 or auto, in auto

this could go to 4). The user can also select a duration for each frame from 1 to

65535 seconds.



Base File Name: Enter the prefix for the filename of each snapshot taken by the

camera.

File: If Overwrite is selected, only a few images will be constantly refreshed,

depending on how many snapshots you choose to have sent. Select Date/Time

Suffix and the pictures will be named with a date and time also. Select a

Sequence Number Suffix up to 1024 and all the pictures will be numbered from

1-1024. Up to 1024 pictures can be configured. Picture number 1025 will reset

to number 1.

Upload

On this screen you can enter details of an FTP Server that you want to upload images

from the camera to.



Host Address: The IP address of the FTP Server

Port Number: The port number to connect to the FTP on, default port is 21.

User Name: The user name of the FTP account.

Password: The password for the user account on the FTP.

Directory Path: The path you want the files to be uploaded to on the FTP.

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

SMTP Port Number: The port number of your mail server, usually this is port

25.

Sender’s Email Address: The e-mail address of the person sending the camera

snapshots.

Recipient’s E-mail Address: The e-mail address of the person receiving the

camera snapshots.

User Name: The user name of the sender’s email account for SMTP

authentication.



Password: The password of the sender’s account for SMTP authentication.

Use SSL-TLSS/STARTTLS: If your mail server supports SSL-TLSS or STARTTLS, you

can select one of these methods to create an encrypted connection to the mail

server.



Time Schedule: Check Enable e-mail image to e-mail account to enable the

time schedule function.

Always: Selecting this option will allow snapshots to be emailed when

you click Save.

Schedule: Selecting this option allows you to configure specific times

when you want the snapshots to be emailed.

Motion Detection: Selecting this option sets the camera to e-mail

images upon detection of motion.

Manual Operation: Selecting this option means the user is responsible

for taking a snapshot from the camera to e-mail.

E-mail

This section allows you to configure the email notification settings of your camera.



SMTP Server Address: The domain name or IP address of your external mail

server.

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Tools

FTP Server Test

When you have set up the FTP Server in the configuration section, you can use this

screen to test that the FTP Server settings are correct. Pressing the Test button will

make a connection to the FTP Server and upload a file called test_date_time.jpg to the

FTP. If the file is not there, you should check that you have entered the FTP details

correctly in the configuration section.

E-mail Test

When you have set up an e-mail account in the configuration section, you can use this

screen to test that the E-mail settings are correct. Pressing the Test button will make the

camera send a test e-mail to the address specified in the configuration section. If you do

not receive the test e-mail, you should check that you have entered the e-mail details

correctly in the configuration section.

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Factory Reset

If you should need to restore the camera to the factory settings, you can do it from this

screen. Clicking Yes will initiate a reboot sequence on the camera. When the camera

restarts, you will lose your connection to it. The username and password will also both

be set back to the default admin. Wait 1 minute before attempting to reconnect to the

camera so that it has time to go through its boot up sequence.

Restart

If you should need to restart the IP camera, you can do this from this screen.

Clicking Yes will initiate a reboot sequence on the camera. When you restart the

camera you will lose your connection to it. Wait 1 minute before attempting to

reconnect to the camera so that it has time to go through its boot up sequence.

Restarting the camera will retain the configuration settings you have entered.

Note: Factory reset will erase the current configuration settings on the camera. You

should back up the settings first if you wish to keep them. See the Backup and Restore

section for more information.

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Backup and Restore

When you have set up the camera and you are satisfied with the settings, you can

backup the settings to a file for future reference. If you should change the settings and

want to revert back to the previous settings, you can do so on this page. To backup the

configuration, click Backup and select a location to save the file, then choose Save. To

restore settings from a configuration file, click Browse and locate the backup

configuration file on your hard drive then click OK. Click Restore to complete the

process.

Firmware Upgrade

Click the Browse button and locate the firmware file you saved on your computer

and choose Open. When you are ready, click the Upgrade button to begin the

firmware upgrade.

Note: Upgrading the firmware is a sensitive process. Be sure that you have the

correct firmware for your model of camera and do not disconnect the power during

the upgrade process.

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2. Enter your DDNS’s the Host Name, User Name and Password.

3. In the Port Number section, assign an HTTP port of the camera. The default

HTTP Port on the camera is 80. The example shows above is using port number

9000.

4. Open another web browser and go to your Router’s Web Configuration page.

(In the example, TRENDnet’s TEW-651BR Wireless N router is used)

How to setup/access the camera remotely

You can either setup the Dynamic DNS connection via camera itself or your home

router. An account from any of the listed DDNS providers is required prior to this

operation.

Configure DDNS on your Camera

1. Go to Camera’s DDNS Setting page, click Enable to activate the feature. Then

select a DDNS provider from the list.

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5. Go to Virtual Server* section and create a new entry.

Enable: Click Enable

Name: Enter the application name (eg. CameraName)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera.

Public Port: The port used on remote side to access to your Camera.

LAN Server: The local IP address of your Camera.

7. Camera’s login page will appear.

Configure DDNS on your router

1. Go to Camera’s DDNS  Ports Number section, assign a HTTP port for your

camera and click Apply.

Then click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual Server setting.

Some router might use Port Forwarding or Special applications for this

function. The setup steps should be very similar.

2. Login to your router’s web configuration page.

6. Open another web browser and enter your DDNS domain and camera’s port

number.

http://yourDomainName:PortNumber

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3. Find the Dynamic DNS configuration section.

Private Port: The HTTP port that you assign on your Camera.

Public Port: The port used on remote side to access to your Camera.

LAN Server: The local IP address of your Camera.

Click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual Server setting.

Some router might use Port Forwarding or Special applications for this

function. The setup steps should be very similar.

4. Enable DDNS, fill out the following information and then click Apply.

6. Open another web browser and enter your DDNS domain and camera’s port

number.

http://yourDomainName:PortNumber

7. The camera login page will appear.

5. Go to Virtual Server* section and create a new entry.

Enable: Click Enable

Name: Enter the application name (eg. Camera Name)

Protocol: Select TCP

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Temperature

Operating: 0C ~ 40C (32F ~ 104F)

Technical Specifications

Storage: -15C ~ 60C (5F ~ 140F)

Max. 95% (non-condensing)

CE, FCC

TV-IP551W

Humidity

Camera

Certifications

Requirement

General

Sensor: 1/5” CMOS Sensor

Board Lens

Focal Length: 4mm

F/No: 1.5

Management

Interface

Internet Explorer 7.0 or higher

Firefox 3.5 or above

Minimum illumination: 1 lux

Focus Depth: 20 cm ~ infinity

View:

Safari 4.0 or above

Network

Protocols

IPv4, ARP, TCP, UDP, ICMP

DHCP Client, NTP Client, DNS Client, DDNS Client, SMTP Client, FTP Client

Horizontal: 38 degrees

Vertical: 28.7 degrees

Diagonal: 46.5 degrees

Digital Zoom: 4x

HTTP

PPPoE

UPnP

Wireless

Audio

Built-in omni-directional microphone

Sensitivity: -38dB +/- 3dB (5 meters max.)

Frequency: 100~20000Hz

S/N: >60dB

Standard

Frequency

Modulation

Antenna

IEEE 802.11b, IEEE 802.11g and IEEE 802.11n

2.4 ~ 2.497 GHz ISM band

DQPSK, DBPSK, DSSS and CCK

Built-in 2dBi antenna

Format: PCM

Hardware

Network

LED

Date Rate

802.11b: up to 11Mbps

802.11g: up to 54Mbps

802.11n: up to 150Mbps

IEEE 802.3u 10/100Mbps Auto-MDIX Fast Ethernet

Power, Link/Act

Security

64/128-bit WEP, WPA/WPA2-PSK

WPS Button

Reset Button

Enable WPS connection

Reset to factory default

Max. 5 watts

Output Power

802.11b: 17dBm (typical)

802.11g: 14.5dBm (typical)

802.11n: 14.5dBm (typical)

Power

Consumption

Receiving

Sensitivity

802.11b: -89dBm at 11Mbps

802.11g: -74dBm at 54Mbps

802.11n: -71dBm at 150Mbps

Power

Input: 100~240V 50/60Hz 0.2A

Output: 5V, 1.2A external power adapter

Dimension

Weight

75 x 115 x 30 mm (2.95 x 4.5 x 1.2 in.)

110 g (3.8 oz)

Channels

1~11 (FCC), 1~13(ETSI)

Management

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TV-IP551W / TV-IP551WI

TRENDnet User’s Guide

Frequency: 100~20000Hz

S/N: >60dB

Accounts

Up to 64 user accounts

Remote Login

Remote management supported

Save/retrieve configuration files

Format: PCM

Backup /

Restore

Day/Night

Built-in ICR

Night vision (IR) up to 7.5 meters

Settings

Hardware

Network

LED

Image

Brightness, contrast, saturation, , flip, mirror (horizontal/vertical)

Encoding: MJPEG

IEEE 802.3u 10/100Mbps Auto-MDIX Fast Ethernet

Power, Link/Act

Video Setting

Resolution: 640 x 480 (20 fps), 320 x 240 (30 fps), 160 x 120

Max frame rate: VGA@20fps, QVGA@30fps, QQVGA@30fps

JPEG quality: Very Low, Low, Medium, High, Very High

WPS Button

Reset Button

Enable WPS connection

Reset to factory default

Max. 5 Watts

Snapshot

Trigger event: motion detection

Action: send alert email and/or upload to FTP

Real time snapshot

Power

Consumption

Power

Input: 100~240V 50/60Hz 0.2A

Port Settings

Time

HTTP port: 80 (default)

Output: 5V, 1.2A external power adapter

Synchronize with NTP server or set time / date manually

Dimension

Weight

75 x 115 x 30mm (2.95 x 4.5 x 1.2 in.)

110 g (3.8 oz)

TV-IP551WI

Temperature

Operating: 0C ~ 40C (32F ~ 104F)

Camera

General

Storage: -15C ~ 60C (5F ~ 140F)

Sensor: 1/5” CMOS Sensor

Board Lens

Humidity

Max. 95% (non-condensing)

CE, FCC

Certifications

Requirement

Focal Length: 4 mm

F/No: 1.5

Management

Interface

Internet Explorer 7.0 or higher

Firefox 3.5 or above

Minimum illumination: 0 lux

Focus Depth: 20 cm ~ infinity

View:

Safari 4.0 or above

Horizontal: 38.0 degrees

Vertical: 28.7 degrees

Diagonal: 46.5 degrees

Digital Zoom: 4x

Network

Protocols

IPv4, ARP, TCP, UDP, ICMP

DHCP Client, NTP Client, DNS Client, DDNS Client, SMTP Client, FTP Client

HTTP

PPPoE

UPnP

Audio

Built-in omni-directional microphone

Sensitivity: -38dB +/- 3dB (5 meters max.)

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TV-IP551W / TV-IP551WI

TRENDnet User’s Guide

Real time snapshot

Wireless

Port Settings

Time

HTTP port: 80 (default)

Standard

Frequency

Modulation

Antenna

IEEE 802.11b, IEEE 802.11g and IEEE 802.11n

Synchronize with NTP server or set time / date manually

2.4 ~ 2.497 GHz ISM band

DQPSK, DBPSK, DSSS, and CCK

Built-in 2dBi antenna

Date Rate

802.11b: up to 11Mbps

802.11g: up to 54Mbps

802.11n: up to 150Mbps

Security

64/128-bit WEP, WPA/WPA2-PSK

Output Power

802.11b: 17dBm (typical)

802.11g: 14.5dBm (typical)

802.11n: 14.5dBm (typical)

Receiving

Sensitivity

802.11b: -89dBm at 11Mbps

802.11g: -74dBm at 54Mbps

802.11n: -71dBm at 150Mbps

Channels

1~11 (FCC), 1~13(ETSI)

Management

Accounts

Up to 64 user accounts

Remote Login

Remote management supported

Save/retrieve configuration files

Backup /

Restore

Settings

Image

Brightness, contrast, saturation, sharpness, white balance, flip, mirror

(horizontal/vertical), black & white, indoor, outdoor, schedule mode

Video Setting

Encoding: MJPEG

Resolution: 640 x 480 , 320 x 240 , 160 x 120

Max frame rate: VGA@20fps, QVGA@30fps, QQVGA@30fps

JPEG quality: Very Low, Low, Medium, High, Very High

Snapshot

Trigger event: motion detection

Action: send alert email and/or upload to FTP

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TV-IP551W / TV-IP551WI

TRENDnet User’s Guide

to sunlight or halogen lights. Reposition the Network Camera into a more

shaded area immediately as prolonged exposure to bright lights will damage

the CMOS sensor.

Troubleshooting

1. The Power LED and Ethernet Activity LED do not light up.

5. The camera images are ‘noisy’

The power supply or camera might be faulty. Check that the connection to both

the power source and the terminal on the back of the camera are secure and

that you are using the provided power supply. If the camera is otherwise

functioning correctly, the LEDs might have been disabled in the configuration.

See the section of this guide on Configuration of System settings.

Often if the camera is in a low-light environment, the images can contain a lot

of noise. Try enabling Night mode and see if that improves the image quality.

Otherwise, try to use the camera in a location where there is a bit more light.

6. The camera images are of poor quality.

2. The camera can’t be accessed or access is slow

Make sure that your computer’s display properties are set to at least 16-bit

color. Using 16 or 256 colors on your computer will produce dithering artifacts

in the image, making the image look as if it is of poor quality.

There might be a problem with the network cable. To confirm that the cables

are working, ping the address of a known device on the network. If the cabling

is OK and your network is reachable, you should receive a reply similar to the

following (…bytes = 32 time = 2 ms).

Try also adjusting the brightness, contrast, saturation, light frequency and anti-

flicker controls on the Video Settings under the Configuration menu. You may

also consider adjusting the resolution of the camera and the compression rate

to improve the image.

Another possible problem may be that the network device such as a hub or

switch utilized by the Network Camera is not functioning properly. Please

confirm the power for the devices are well connected and functioning properly.

7. Video can’t be viewed through the web browser interface.

3. The camera can be accessed locally but not remotely

ActiveXmightbedisabled. Ifyou areviewingtheimagesfromInternetExplorer

makesureActiveXhasbeen enabled in theInternetOptions menu. You may also

need to change the security settings on your browser to allow the ActiveX plug-

in to be installed.

This might be caused by a firewall. Check the Internet firewall with your system

administrator. The firewall may need to have some settings changed in order

for the Network Camera to be accessible outside your local LAN. For more

information, please refer to the section about installing your camera behind a

router.

If you are using Internet Explorer with a version number lower than 6, then you

will need to upgrade your Web browser software in order to view the

streaming video transmitted by the Network Camera. Try also viewing the

video using Java. Ensure that you have the latest version of Java installed

before you do. Go to www.java.com for more information.

Make sure that the Network Camera isn’t conflicting with any Web server you

may have running on your network.

The default router setting might be a possible reason. Check that the

configuration of the router settings allow the Network Camera to be accessed

outside your local LAN.

4. White vertical lines appear on the image from the camera

It could be that the CMOS sensor (a square panel situated behind the lens

that measures the light signals and changes it into a digital format so your

computer can present it into an image that you are familiar with) has become

overloaded when it has been exposed to bright lights such as direct exposure

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TV-IP551W / TV-IP551WI

TRENDnet User’s Guide

Federal Communication Commission Interference Statement

EN 60950-1: 2006 +A11:2009

Safety of Information Technology Equipment

EN 62311: 2008

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one of the following measures:

Assessment of electronic and electrical equipment related to human exposure

restrictions for electromagnetic fields (0 Hz-300 GHz)

(IEC 62311:2007 (Modified))

EN 300 328 V1.7.1: (2006-10)

Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband

Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band

and using spread spectrum modulation techniques; Harmonized EN covering essential

requirements under article 3.2 of the R&TTE Directive

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

EN 301 489-1 V1.8.1: (2008-04)

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic

Compatibility (EMC) standard for radio equipment and services; Part 1: Common

technical requirements

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

EN 301 489-17 V2.1.1 (2009-05)

Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic

Compatibility (EMC) standard for radio equipment and services; Part 17: Specific

conditions for 2,4 GHz wideband transmission systems

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this equipment.

This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in

all EU member states and EFTA countries, except in France and Italy where restrictive

use applies.

IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to

channels 1 through 11.

IMPORTANT NOTE:

In Italy the end-user should apply for a license at the national spectrum authorities in

order to obtain authorization to use the device for setting up outdoor radio links and/or

for supplying public access to telecommunications and/or network services.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This device may not be used for setting up outdoor radio links in France and in some

areas the RF output power may be limited to 10 mW EIRP in the frequency range of

2454 – 2483.5 MHz. For detailed information the end-user should contact the national

spectrum authority in France.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.

The following test methods have been applied in order to prove presumption of

conformity with the essential requirements of the R&TTE Directive 1999/5/EC:

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TV-IP551W / TV-IP551WI

TRENDnet User’s Guide

saistītajiem noteikumiem.

Česky

[Czech]

TRENDnet tímto prohlašuje, že tento TV-IP551W / TV-IP551WI je

ve shodě se základními požadavky a dalšími příslušnými

ustanoveními směrnice 1999/5/ES.

Lietuvių

[Lithuanian]

Šiuo TRENDnet deklaruoja, kad šis TV-IP551W / TV-IP551WI

atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos

nuostatas.

Dansk

[Danish]

Undertegnede TRENDnet erklærer herved, at følgende udstyr TV-

IP551W / TV-IP551WI overholder de væsentlige krav og øvrige

relevante krav i direktiv 1999/5/EF.

Hierbij verklaart TRENDnet dat het toestel TV-IP551W / TV-

IP551WI in overeenstemming is met de essentiële eisen en de

andere relevante bepalingen van richtlijn 1999/5/EG.

Nederlands

[Dutch]

Deutsch

[German]

Hiermit erklärt TRENDnet, dass sich das Gerät TV-IP551W / TV-

IP551WI in Übereinstimmung mit den grundlegenden

Anforderungen und den übrigen einschlägigen Bestimmungen der

Richtlinie 1999/5/EG befindet.

Malti

[Maltese]

Hawnhekk, TRENDnet, jiddikjara li dan TV-IP551W / TV-IP551WI

jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn

relevanti li hemm fid-Dirrettiva 1999/5/EC.

Magyar

[Hungarian]

Alulírott, TRENDnet nyilatkozom, hogy a TV-IP551W / TV-IP551WI

megfelel a vonatkozó alapvetõ követelményeknek és az

1999/5/EC irányelv egyéb elõírásainak.

Eesti

[Estonian]

Käesolevaga kinnitab TRENDnet seadme TV-IP551W / TV-IP551WI

vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud

direktiivist tulenevatele teistele asjakohastele sätetele.

Polski

[Polish]

Niniejszym TRENDnet oświadcza, że TV-IP551W / TV-IP551WI jest

zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi

postanowieniami Dyrektywy 1999/5/EC.

English

Hereby, TRENDnet, declares that this TV-IP551W / TV-IP551WI is

in compliance with the essential requirements and other relevant

provisions of Directive 1999/5/EC.

Português TRENDnet declara que este TV-IP551W / TV-IP551WI está

[Portuguese]

Español

[Spanish]

Por medio de la presente TRENDnet declara que el TV-IP551W /

TV-IP551WI cumple con los requisitos esenciales y cualesquiera

otras disposiciones aplicables o exigibles de la Directiva

1999/5/CE.

conforme com os requisitos essenciais e outras disposições da

Directiva 1999/5/CE.

Slovensko

[Slovenian]

TRENDnet izjavlja, da je ta TV-IP551W / TV-IP551WI v skladu z

bistvenimi zahtevami in ostalimi relevantnimi določili direktive

1999/5/ES.

Ελληνική

[Greek]

ΜΕ ΣΗΝ ΠΑΡΟΤ΢Α TRENDnet ΔΗΛΩΝΕΙ ΟΣΙ TV-IP551W / TV-

IP551WI ΢ΤΜΜΟΡΦΩΝΕΣΑΙ ΠΡΟ΢ ΣΙ΢ ΟΤ΢ΙΩΔΕΙ΢ ΑΠΑΙΣΗ΢ΕΙ΢ ΚΑΙ

ΣΙ΢ ΛΟΙΠΕ΢ ΢ΧΕΣΙΚΕ΢ ΔΙΑΣΑΞΕΙ΢ ΣΗ΢ ΟΔΗΓΙΑ΢ 1999/5/ΕΚ.

Slovensky

[Slovak]

TRENDnet týmto vyhlasuje, že TV-IP551W / TV-IP551WI spĺňa

základné požiadavky a všetky príslušné ustanovenia Smernice

1999/5/ES.

Français

[French]

Par la présente TRENDnet déclare que l'appareil TV-IP551W / TV-

IP551WI est conforme aux exigences essentielles et aux autres

dispositions pertinentes de la directive 1999/5/CE.

Suomi

[Finnish]

TRENDnet vakuuttaa täten että TV-IP551W / TV-IP551WI

tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja

sitä koskevien direktiivin muiden ehtojen mukainen.

Italiano

[Italian]

Con la presente TRENDnet dichiara che questo TV-IP551W / TV-

IP551WI è conforme ai requisiti essenziali ed alle altre disposizioni

pertinenti stabilite dalla direttiva 1999/5/CE.

Svenska

[Swedish]

Härmed intygar TRENDnet att denna TV-IP551W / TV-IP551WI

står I överensstämmelse med de väsentliga egenskapskrav och

övriga relevanta bestämmelser som framgår av direktiv

1999/5/EG.

Latviski

[Latvian]

Ar šo TRENDnet deklarē, ka TV-IP551W / TV-IP551WI atbilst

Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to

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Limited Warranty

TRENDnet User’s Guide

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR

IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE

OR USE OF TRENDNET’S PRODUCTS.

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under

normal use and service, for the following lengths of time from the date of purchase.

TV-IP551W / TV-IP551WI – 3 Years Warranty

AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND

EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST

OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,

IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR

MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY

ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

If a product does not operate as warranted during the applicable warranty period,

TRENDnet shall reserve the right, at its expense, to repair or replace the defective

product or part and deliver an equivalent product or part to the customer. The

repair/replacement unit’s warranty continues from the original date of purchase. All

products that are replaced become the property of TRENDnet. Replacement products

may be new or reconditioned. TRENDnet does not issue refunds or credit. Please

contact the point-of-purchase for their return policies.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO

EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,

INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR

PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL

LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,

MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY

OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND

OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY

FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL

OF ITS ESSENTIAL PURPOSE.

TRENDnet shall not be responsible for any software, firmware, information, or memory

data of customer contained in, stored on, or integrated with any products returned to

TRENDnet pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to

service the product by any unauthorized service center. This warranty is voided if (i) the

product has been modified or repaired by any unauthorized service center, (ii) the

product was subject to accident, abuse, or improper use (iii) the product was subject to

conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable

warranty period and providing a copy of the dated proof of the purchase. Upon proper

submission of required documentation a Return Material Authorization (RMA) number

will be issued. An RMA number is required in order to initiate warranty service support

for all TRENDnet products. Products that are sent to TRENDnet for RMA service must

have the RMA number marked on the outside of return packages and sent to TRENDnet

prepaid, insured and packaged appropriately for safe shipment. Customers shipping

from outside of the USA and Canada are responsible for return shipping fees. Customers

shipping from outside of the USA are responsible for custom charges, including but not

limited to, duty, tax, and other fees.

Governing Law: This Limited Warranty shall be governed by the laws of the state of

California.

Some TRENDnet products include software code written by third party developers.

These codes are subject to the GNU General Public License ("GPL") or GNU Lesser

General Public License ("LGPL").

Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section

and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.

These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of

the developers. TRENDnet does not provide technical support for these codes. Please go

to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for

specific terms of each license.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS

WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S

OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE

EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,

EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

PWP05202009v2

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