TL-SC3230N
Wireless N Megapixel Surveillance Camera
REV: 1.0.0
1910010754
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FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital camera,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/ TV technician for help.
This camera complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This camera may not cause harmful interference.
2) This camera must accept any interference received, including interference that may
cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s authority
to operate the equipment.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This camera and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference,
in which case the user may be required to take adequate measures.
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This camera has been designed to operate with the antennas listed below, and having a
maximum gain of 3 dBi. Antennas not included in this list or having a gain greater than 3 dBi are
strictly prohibited for use with this camera. The required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for
successful communication.”
Canadian Compliance Statement
This camera complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1)This camera may not cause interference, and
(2)This camera must accept any interference, including interference that may cause undesired
operation of the camera.
Cet appareil est conforme aux norms CNR exemptes de licence d’Industrie Canada. Le
fonctionnement est soumis aux deux conditions suivantes:
(1)cet appareil ne doit pas provoquer d’interférences et
(2)cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer un
fonctionnement non souhaité de l’appareil.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This camera complies with RSS 210 of Industry Canada. This Class B camera meets all the
requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Korea Warning Statements
당해 무선설비는 운용중 전파혼신 가능성이 있음.
NCC Notice
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功
率或變更原設計之特性及功能。
低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並
改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電
機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами
України.
III
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Safety Information
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When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
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Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
This product can be used in the following countries:
AT
ES
LT
BG
FI
LV
SE
BY
FR
MT
SK
CA
GB
NL
TR
CZ
GR
NO
UA
DE
HU
PL
DK
IE
PT
EE
IT
RO
RU
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TP-LINK TECHNOLOGIES CO., LTD
DECLARATION OF CONFORMITY
For the following equipment:
Product Description: Wireless N Megapixel Surveillance Camera
Model No.: TL-SC3230N
Trademark: TP-LINK
We declare under our own responsibility that the above products satisfy all the technical
regulations applicable to the product within the scope of Council Directives:
Directives 1999/5/EC, Directives 2004/108/EC, Directives 2006/95/EC, Directives 1999/519/EC,
Directives 2011/65/EU
The above product is in conformity with the following standards or other normative documents
ETSI EN 300 328 V1.7.1: 2006
ETSI EN 301 489-1 V1.9.2:2011& ETSI EN 301 489-17 V2.1.1:2009
EN 55022:2010
EN 55024:2010
EN 61000-3-2:2006+A1:2009+A2:2009
EN 61000-3-3:2008
EN 60950-1:2006+A11：2009+A1:2010+A12:2011
EN 62311:2008
The product carries the CE Mark:
Person responsible for marking this declaration:
Yang Hongliang
Product Manager of International Business
Date of issue: 2012
TP-LINK TECHNOLOGIES CO., LTD.
Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, China
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Contents
Package Contents..................................................................................................... 1
Chapter 1 Overview .............................................................................................. 2
1.1 Introduction .................................................................................................. 2
1.2 Features....................................................................................................... 2
1.3 Minimum System Requirements................................................................... 3
Chapter 2 Physical Description........................................................................... 4
2.1 Front View .................................................................................................... 4
2.2 Bottom View ................................................................................................. 5
Chapter 3 Hardware Installation.......................................................................... 6
Chapter 4 Preparation .......................................................................................... 8
4.1 Search and Set up by IP Search .................................................................. 8
Search............................................................................................ 8
View ............................................................................................... 9
LAN................................................................................................ 9
4.2 UPnP of Windows® XP, Vista or 7.............................................................. 13
4.5 Logging in as a User .................................................................................. 16
4.6 Logging in as an Administrator................................................................... 16
Chapter 5 Operating the Camera....................................................................... 17
5.1 Monitor Image Section ............................................................................... 17
5.2 Video Profile............................................................................................... 17
5.3 Streaming Protocol..................................................................................... 17
5.4 Language ................................................................................................... 17
5.5 Full Screen................................................................................................. 18
5.6 Digital Zoom ............................................................................................... 18
5.7 2-Way Audio............................................................................................... 18
5.8 Record........................................................................................................ 19
5.9 Snapshot.................................................................................................... 20
About................................................................................................... 21
Chapter 6 Administrating the Camera .............................................................. 22
6.1 Network: Configure Network settings ......................................................... 22
6.1.10 IP Filter......................................................................................... 33
6.1.11 IP Notification............................................................................... 34
Picture.......................................................................................... 36
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6.4 Video: Configure profile.............................................................................. 41
ROI .............................................................................................. 44
6.5 Audio: Audio parameters............................................................................ 45
6.7 E-Mail: Set up E-Mail configuration ............................................................ 46
6.12.1 FTP Server................................................................................... 53
6.12.2 TCP Server .................................................................................. 54
6.12.3 HTTP Server................................................................................ 54
6.13.1 Setting.......................................................................................... 56
6.13.2 Record ......................................................................................... 60
Appendix A: Troubleshooting & FAQ.................................................................... 62
Appendix B: PING IP Address ............................................................................... 67
Appendix C: Bandwidth Estimation...................................................................... 68
Appendix D: Specifications ................................................................................... 69
Appendix F: DDNS Application ............................................................................. 74
Appendix G: Power Line Frequency..................................................................... 81
Appendix H: 3GPP.................................................................................................. 82
Appendix I: Enable UPnP of Windows XP............................................................ 83
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Package Contents
The following items should be found in your package:
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TL-SC3230N Wireless N Megapixel Surveillance Camera
Power Adapter
Camera Stand with screws
Detachable WLAN antenna
RJ45 Cable
Quick Installation Guide
Resource CD, including:
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This User Guide
Other helpful information
Note:
)
Make sure that the package contains the above items. If any of the listed items is damaged or
missing, please contact your distributor. Using a power adapter with a different voltage than the
one included with the camera will cause damage and void the warranty for this product.
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Chapter 1
Overview
The user guide explains how to operate this camera from a computer. The user should read this
manual completely and carefully before operating the camera.
1.1 Introduction
This camera is an inexpensive and fully scalable surveillance camera. Because the cameras can
be plugged into your existing local area network (LAN), you will potentially save thousands of
dollars from unnecessary cabling.
The camera is accessible via the LAN or Internet connection. Connect your camera directly to a
local area network or xDSL modem, and with Microsoft® Internet Explorer you get instant, on-
demand video streams. Within minutes you can set up the camera to capture a video sequence
to a PC. The live video can be uploaded to a website for the world to see.
1.2 Features
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ONVIF compliant
Easy installation with setup wizard (IP Search)
UPnP device discovery and NAT router transversal for easy installation
Dynamic IP Service to search your IP camera from Internet easily
H.264, MPEG4 and JPEG triple compression simultaneously
1.3 Mega-pixel resolution
1.3 Mega-pixel or 720P mode selectable
8-profile encoder simultaneously
UDP / TCP / HTTP / HTTPS protocols selectable
IEEE 802.11n wireless LAN
WEP/WPA/WPA2-PSK wireless security
3GPP for 3G mobile remote application
Smartphone accessible
Digital zoom
Built-in microphone
Audio line out
Two-way audio
Micro SD slot
Intelligent motion detection up to 10 zones
Voice alerting while event triggered
Privacy masks
3D de-noise to improve picture quality at low lux.
Image transmission using an FTP or e-mail for event
DDNS and PPPoE
Multi-channel control software for surveillance application
On-line firmware upgrade
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1.3 Minimum System Requirements
FPS
~120
120~360
360~540
540~960
960~
(QVGA)
CPU
Intel P4
2.4GHz
Intel P4
3.2GHz
Intel Pentium D
950
3.4GHZ
Intel core 2 Duo Intel core i7
E8600
3.3GHZ
2GB
2600K
3.8GHZ or above
8GB or above
RAM
512MB
512MB
1GB
Display
1024x768 resolution or above
Support DirectX 9.0c or above
Intel 945G or Intel 965G or above
OS
Windows XP，Win 7 (32bits or 64bits)
Hard disk 60GB
Ethernet 100Mbps
1Gbps
Chipset
Intel 945 or Intel 965 or above
Since the Windows system occupies certain resources, it is suggested to get higher grade
computer hardware to reserve more processing power when more cameras are added into the
surveillance network.
QVGA = 320 x 240 pixel
CIF ≒ QVGA , D1 ≒ VGA at mapping table below.
Image resolution mapping table
Resolution
QQVGA
VGA
Compared with QVGA
QQVGA = QVGA / 4
VGA = QVGA x 4
SXGA
SXGA = QVGA x 16
FHD = QVGA X 24
FULL HD
To reach the Max. camera count, it is required to adjust the video resolution/FPS settings on each
channel to make the Surveillance Manager PC able to run/decode/record the video stream.
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Microsoft Internet Explorer 6.0 or later
Microsoft Media Player 11.0 or later (to playback recorded file)
VGA Monitor resolution 1280 x 1024 or higher
Pentium-4 3.6 GHz or higher
Memory Size: 1GB or more
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Chapter 2
Physical Description
2.1 Front View
Antenna
Lens &
Microphone
focus ring
Micro SD Card Slot
Antenna: The user can attach the included antenna to antenna connector (SMA type) or use
another high-gain antenna to get higher performance. This camera has a SMA type antenna.
Lens & focus ring: The user could use this ring to adjust focus manually.
Microphone: The camera has a built-in internal microphone. This microphone is hidden in the
pinhole located on the front panel.
Micro SD Card Slot: The user can insert a micro SD card into this slot for event recording.
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2.2 Bottom View
Power/Wireless
LED
LAN LED
DC Power
Jack
Audio
Output Jack
Factory
Default Reset
LAN Port
Audio Output Jack: Audio-out Jack allows this camera to output audio or alerting sound.
DC Power Jack: The input power is 12VDC. Supply the power to the camera with the power
adapter included in package. Otherwise, the improper power adapter may damage the unit and
result in danger.
Factory Default Reset: This button is hidden in the pinhole. This button is used to restore the all
factory default settings. Sometimes restarting the camera will make the system back to a normal
state. If the system still got problems after restart, the user can restore the factory default settings
and install it again. To restore the camera, please follow the steps below:
1. Make sure the camera is ready first. Insert the paper clip or other tool and press and hold the
button down continuously.
2. Hold it for at least 5 seconds and release the tool while the camera is operating. Then the
camera has been restored to default settings and reboot again.
Note:
)
Restoring the factory default setting will lose all previous settings included IP address forever.
The user needs to run the IP Search program to search the camera and configure it to let the
camera work properly again.
LAN Port: The LAN port is a RJ45 connector for connections to 10Base-T Ethernet or
100Base-TX Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect or
negotiate the transmission speed of the network automatically. Please use Category 5 cable to
connect the camera to a 100Mbps Fast Ethernet network switch or hub.
LAN LED (green color): This LED will be flashing while network accessing via Ethernet.
Power / Wireless LED (orange color): This LED is used to indicate whether the camera is ready
or not. In addition, this LED will be flashing when the camera is connected to a wireless network
(WLAN model only).
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Chapter 3
Hardware Installation
Follow the steps below to mount your camera.
1. Attach the camera with the included stand
2. Place the camera on the table or fix it onto ceiling or wall
Use three screws to fix the camera onto the ceiling or wall. You could also put the camera on
the table directly.
Fix it by
3. Plug an Ethernet cable into the camera
Connect an Ethernet cable to the LAN port located on the camera’s bottom and attach it to
the network.
Ethernet
Cable
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4. Connect the external power supply to camera
Connect the attached power adapter to the DC power jack of the camera. Note: Use the
power adapter, 12VDC, included in the package and connect it to wall outlet for AC power.
Power
Cable
Once you have installed the camera well and powered it on, the Power LED (orange) will turn on
later. Once the Power LED turned on, it means the system is booting up successfully.
Furthermore, if you have a proper network connection, and access to the camera, the LAN LED
(green) will flash green under wired mode.
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Chapter 4
Preparation
4.1 Search and Set up by IP Search
When you installed the camera on a LAN environment, you have two easy ways to search your
cameras by IP Search or UPnP™ discovery. Here is the way to execute IP Search to discover
camera’s IP address and set up related parameter in a camera.
4.1.1 Search
When launch the IP Search, a searching window will pop up. IP Search is starting to search
cameras on the LAN. The existed cameras will be listed as below.
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4.1.2 View
If IP Search finds network cameras, View button will be available. Please select the camera you
want to view and click the View button. Then you could see the video from camera directly.
Furthermore, you could double click the left button of mouse to link to the network camera by
browser.
4.1.3 LAN
In case you want to change the IP related parameters of wired interface, please select the
camera you want to configure and click the LAN button. Relative settings will be carried out as
below.
You could modify the relative settings of the selected camera. Click “<<” button to quit the LAN
setting procedure and click “>>” button to move to next page as below.
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If you do not want to change username and/or password, just click “Submit” button to perform
your setting accordingly. Click “<<” button to go back to the previous page.
If you like to change username and/or password of the camera, just click the check button. Then,
the related fields will show up as below.
After keying in new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button to go back to the previous page.
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4.1.4 Wireless
In case you want to change the IP related parameters of wireless interface, please select the
camera you want to configure and click the WIRELESS button. Relative settings will be carried
out as above.
Click SSID to select your wireless AP or router and key in WEP or WPA key.
Click >> to go to next step:
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Confirm the wireless setting and then submit the settings.
Click OK to confirm these parameters, then IP Search will start to configure this camera with
specified information.
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Once this step is finished, IP Search will prompt you to unplug the Ethernet cable to activate
wireless access. Then IP Search will prompt you to test wireless setting or finish wireless
procedure as below.
4.2 UPnP of Windows® XP, Vista or 7
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This camera is an UPnP
enabled camera. If the operating system, Windows XP, Vista or 7, of your PC is UPnP enabled,
the camera will be very easy to be found.
Please refer to Appendix I to enable UPnP settings only if your operating system of PC is running
Windows XP.
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Note:
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Windows 2000 does not support UPnP feature.
To discover your camera, go to your Desktop and click My Network Places.
Click the targeted camera. Then Internet Explorer will connect to this camera automatically.
4.3 Install the camera behind a NAT Router
Once installed, the camera is accessible on your LAN. To access the camera from the Internet
you must configure your broadband router to allow incoming data traffic to the camera. If the
camera is installed on the LAN with a router, then it may get a dynamic IP address from the
DHCP server. However, if the camera wants to be accessed from the WAN, its IP address needs
to be set up as fixed IP, also the port forwarding or Virtual Server function of router needs to be
set up.
However, if your NAT router supports UPnP feature, it can be very easy to achieve NAT traversal
automatically. To do this, enable the NAT-traversal feature, which will attempt to automatically
configure the router to allow access to the camera.
Installing the camera with an UPnP router on your network is an easy 3–step procedure:
Step1: Enable UPnP option of your NAT router
Step2: Enable UPnP NAT traversal option of the camera (default)
Step1: Enable UPnP option of your NAT router
To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is enabled
in your router. Most new home routers should support this function. This feature is not enabled by
default in all routers. Please check user’s manual of your NAT router for detail.
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Step2: Enable UPnP NAT traversal option of the camera
Refer to Setting Î Network Î UPnP page for detail NAT traversal setting. Note that this option
is enabled by default.
4.4 Access the camera from the Internet Explorer for the first time
1. Start the web browser on the computer and type the IP address of the camera you want to
monitor as below:
2. The Login Window of the camera is prompted. Type in your login name and password under
“User name” and “Password” textbox. For the first time use (default value), input the User
Name: admin and Password: admin. Click OK button to start the main menu.
3. According to your browser’s security setting, the IE Web Page may prompt the “Security
Warning” window. If so, select “Yes” to install and run the ActiveX control into your PC.
Otherwise, the system will load the ActiveX silently.
4. After the ActiveX control was installed and run, the first image will be displayed.
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4.5 Logging in as a User
If you log in the camera as an ordinary user, “Setting” function will not be accessible.
4.6 Logging in as an Administrator
If you log in the camera as an Administrator, you can perform all the settings provided by the
camera.
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Chapter 5
Operating the Camera
Start-up screen will be shown as follow no matter you log into the camera as an ordinary user or
as an administrator.
Monitor Image Section
About
2-Way
Audio
Digital
Zoom
Full Screen
Record Snapshot
5.1 Monitor Image Section
The image shot by the camera is shown here. The date and time are displayed at the top of the
window.
5.2 Video Profile
The camera supports multi-profile function for H.264, MEPG4 and JPEG simultaneously. The
user can choose the proper and/or preferred profile which is listed here.
5.3 Streaming Protocol
The user can select proper streaming protocol according to networking environment.
5.4 Language
The camera could provide multiple languages to meet customer’s requirement.
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5.5 Full Screen
Enlarge video to full screen display.
: Enlarge video to full screen display. Press “ESC” key to return to the original screen
display.
5.6 Digital Zoom
Click
to activate this function as above. The user can scroll the mouth over the video to
adjust zoom ratio and position.
5.7 2-Way Audio
The camera supports 2-way audio function. Select the
icon and you will see the
and
the control bar. The user can choose to enable or disable this function by toggling the icon below
and scroll the control bar to adjust the audio volume.
: Enable audio uploading function.
: Disable audio uploading function.
: Scroll the control bar to adjust the audio volume.
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5.8 Record
Click the
icon to activate this function. Press
to start recording. The video file is saved
as ASF format into your local PC. While you want to stop it, press Stop to stop recording. Select
Browser and the pop-up window will display. Select the save path and file name prefix, and
select OK to continue.
After stopping recording, list the files. This file is named as Video_yyyymmddhhmmss.avi.
The ASF files can be displayed by the standard Windows Media Player, but it needs the DixectX
9.0 or later version to be installed.
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5.9 Snapshot
Click the
icon to activate this function. Press
to take a picture. The image file is
saved as JPEG format into your local PC. Select Browser and the pop-up window will display.
Select the save path and file name prefix, and select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by using any one
of graph editing tools.
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Chapter 6
Administrating the Camera
This function is only available for the user logged into camera as administrator.
Click on each menu name to display its setting page
Item
Action
Network
Configure Network settings such as DHCP, DDNS, 3GPP, PPPoE
and UPnP
Camera
System
Adjust camera parameters, position, and set camera tour
Configure system information, date & time, maintenance, and view
system log file.
Video
Configure bit rate and frame rate of video profiles
Configure audio parameters
Audio
User
Set up user name, password and login privilege
Set up E-Mail configuration
E-Mail
Object Detection
Storage
Set up Object detection
Status and configuration of SD card
Files list inside the SD Card
Recording List
Event Server
Event Schedule
Set up FTP/TCP/HTTP server for event
Configure the schedule while event triggered
6.1 Network: Configure Network settings
Use this menu to configure the network to connect the camera and the clients.
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6.1.1 Network
This section provides the menu for connecting the camera through Ethernet cable.
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MAC address: Displays the Ethernet MAC address of the camera. Note that the user can
not modify it.
Obtain IP address automatically (DHCP): DHCP: Stands for Dynamic Host Configuration
Protocol. Enable this checkbox when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned automatically. If this
camera can not get an IP address within limited tries, the camera will assign a default IP
address, 192.168.0.100, by itself as the default IP address.
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IP address, Subnet mask, and Gateway: If you do not select Obtain an IP address
automatically, then you need to enter these network parameters manually.
Obtain DNS from DHCP: Enable this checkbox when a DHCP server is installed on the
network and provide DNS service.
Primary DNS and Secondary DNS: If you do not select Obtain DNS from DHCP, then you
need to enter these parameters manually.
HTTP Port: The camera supports two HTTP ports. The first one is default port 80 and this
port is fixed. This port is very useful for Intranet usage. The second HTTP port is changeable.
Users could assign the second port number of http protocol, and the WAN users should
follow the port number to login. If the http port is not assigned as 80, users have to add the
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cameras are installed on the LAN and also required to be accessed from the WAN, then the
HTTP Port can be assigned as the virtual server port mapping to support multiple cameras.
Click OK to save and enable the setting.
6.1.2 Wireless
If your camera is a wireless model, you could assign the related parameters into wireless setting.
Using a wired connection ensures greater secrecy while making these settings. These settings
should be always made in the camera first and secondly in the wireless access point. This
ensures that the camera is always accessible when making changes. Note that this function is
only available for the model with WLAN capability.
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Setting (Easy Installation): Provides a 2-step procedure to configure wireless setting:
Step 1: Select SSID of wireless router or access point (AP).
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Step 2: Key in security key of WEP or WPA. Then click “Submit” button to activate wireless
setting.
If the user wants to configure wireless settings manually, please follow the steps as below:
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MAC address: Displays the Ethernet MAC address of the WLAN card. Note that the user
can not change it.
Site survey: Click the “Refresh” button. It will refresh information window which list the result
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of a network scan. Access points with a disabled SSID Broadcast will not appear unless the
camera is associated with it. The following information is provided:
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Interface Select: “Wired (Ethernet) only” or “Auto – wired if cable is connected, otherwise
wireless”: Choose wired or wireless mode. However, note that wired is priority.
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Type: To select one of WLAN modes from Infrastructure or Ad-Hoc mode.
SSID: This is the name of the wireless network the camera is configured for. The field
accepts up to 32 alphanumeric characters. The name must be exactly the same as that used
in the wireless access point, or the connection will not be established. Leaving this field blank
means the camera will attempt to access the nearest open network.
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Channel: Chooses the wireless channel in use currently.
Security mode: Shows which type of security the network uses. The camera supports three
security methods: None, WEP, WPA_PSK/WPA2_PSK.
WEP settings:
- Authentication: Select “Open or Shared Key System Authentication”, depending on the
method used by your access point. Not all access points have this option, in which case they
probably use “Open System”, which is sometimes known as SSID Authentication.
- WEP Mode: The access point being used determines which key type is available. The
following options are available:
•ASCII - In this method the string must be exactly 5 characters for 64-bit WEP and 13
characters for 128-bit WEP.
•HEX - In this method the string must be exactly 10 hexadecimal (0-9, A-F) characters
for 64-bit WEP and 26 hexadecimal characters for 128-bit WEP.
- Web Key 1~4: Key value of WEP.
WPA settings:
- WPA Key: Key value of WPA. The camera uses a pre-shared key (PSK) for key
management. The pre-shared key can be entered either as Manual hex, as 64 hexadecimal
characters, or as a Passphrase, using 8 to 63 ASCII characters.
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Obtain IP address automatically (DHCP): Enable this checkbox when a DHCP server is
installed on the network to issue IP address assignment. With this setting, the IP address is
assigned automatically.
IP address, Subnet mask, and Gateway: If you do not select Obtain an IP address
automatically, then you need to enter these network parameters manually.
Select OK to save and enable the setting.
Note:
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To enable WLAN function, the user must set these related parameters correctly at first. Then
power off the camera and remove Ethernet cable from camera. Power on the camera again and
WLAN mode will be available accordingly.
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6.1.3 HTTPS
HTTPS: Stands for Hypertext Transfer Protocol Secure
are often used for sensitive transactions in corporate information systems. The main idea of
HTTPS is to create a secure channel over an insecure network. This ensures reasonable
suites are used and that the server certificate is verified and trusted.
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HTTPS: To enable or disable the HTTPS service here. Note that the HTTPS function of this
camera is not only encrypted the web content but also audio/video data. If the HTTPS is
enabled, there is further option for “HTTP&HTTPS” or “HTTPS only”. In case, the “HTTPS
only” is enabled, all packets from the camera will go through HTTPS only and HTTP service
is no longer available.
Port: Choose the HTTPS port. The default value is 443.
6.1.4 DDNS service
DDNS: Stands for Dynamic Domain Name Server
Your Internet Service Provider (ISP) provides you at least one IP address which you use to
connect to the Internet. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes, depends on your
ISP. A dynamic IP address complicates remote access since you may not know what your current
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WAN IP address is when you want to access your camera over the Internet. One of the possible
solutions to the dynamic IP address problem comes in the form of a dynamic DNS service.
A dynamic DNS service is unique because it provides a means of updating your IP address so
that your listing will remain current when your IP address changes. There are several excellent
You’ll need to register with the service and set up the domain name of your choice to begin using
it. Please refer to the home page of the service for detailed instructions or refer to Appendix G for
more information.
If your camera is connected to xDSL directly, you might need this feature. However, if your
camera is behind a NAT router, you will not need to enable this feature because your NAT router
should take care of this job. As to xDSL environment, most of the users will use dynamic IP
addresses. If users want to set up a web or a FTP server, then the Dynamic Domain Name
Server is necessary.
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DDNS: To enable or disable the DDNS service here.
Server name: Choose one of the built-in DDNS servers.
DDNS Host: The domain name is applied of this camera.
User name: The user name is used to log into DDNS.
Password: The password is used to log into DDNS.
Please refer to Appendix for more detailed information.
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6.1.5 PPPoE
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows your camera with
xDSL or cable connects with broadband network directly, then your camera can dial up and get a
dynamic IP address. For more PPPoE and Internet configuration, please consult your dealer or
ISP.
The camera can directly connect to the xDSL, however, it should be set up on a LAN environment
to program the PPPoE information first, and then connect to the xDSL modem. Power on again,
then the camera will dial on to the ISP connect to the WAN through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the camera, and enter Setting Î Network Î PPPoE as below
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PPPoE: To enable or disable the PPPoE service here.
User name: Type the user name for the PPPoE service which is provided by the ISP.
Password: Type the password for the PPPoE service which is provided by the ISP.
IP address, Subnet mask, and Gateway (read only): Shows the IP information got from
PPPoE server site.
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Status: Shows the Status of PPPoE connection.
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6.1.6 Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such as RTP,
multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for
controlling the media stream delivered by a media server. RTSP servers typically use RTP as the
protocol for the actual transport of audio/video data.
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RTSP Port: Choose the RTSP port. The RTSP protocol allows a connecting client to start a
video stream. Enter the RTSP port number to use. The default value is 554.
RTP Port: Specify the range of transmission port number of video stream. The default range
is 50000 to 50999. The user can specify a number between 1024 and 65535.
6.1.7 UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This camera is an UPnP
enabled camera. If your operating system is UPnP enabled, the camera will automatically be
detected and a new icon will be added to “My Network Places.” If you do not want to use the
UPnP functionality, it can be disabled.
In addition, this camera also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your camera is located on an intranet (LAN) and you wish to make it available
from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP
traffic to an external HTTP port in the NAT router will be forwarded to the camera.
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UPnP: To enable or disable the UPnP service here.
Friendly Name: To show the friendly name of this camera here.
UPnP NAT Traversal: When enabled, the camera will attempt to configure port mapping in a
NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the NAT
router first.
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Port Range: The port range will open in NAT router.
External IP address: Show the IP address and port for WAN access through Internet. If
NAT traversal is configured successfully, the user can use this IP address and port to access
this camera. The external IP address is not shown in case NAT traversal function is failed.
6.1.8 Bonjour
Bonjour, also known as zero-configuration networking, enables automatic discovery of computers,
cameras, and services on IP networks. Bonjour uses industry standard IP protocols to allow
cameras to automatically discover each other without the need to enter IP addresses or configure
DNS servers. Specifically, Bonjour enables automatic IP address assignment without a DHCP
server, name to address translation without a DNS server, and service discovery without a
directory server. Bonjour is an open protocol which Apple has submitted to the IETF as part of the
ongoing standards-creation process.
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Bonjour: To enable or disable the Bonjour service here.
Friendly Name: To show the friendly name of this camera here.
6.1.9 ONVIF
ONVIF is a global and open industry forum with the goal to facilitate the development and use of
a global open standard for the interface of physical IP-based security products. Or in other words,
can communicate with each other.
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ONVIF: To enable or disable the ONVIF interface here.
Version: Currently, the V1.0 or V1.01/V1.02/V2.0/V2.1.1 is available.
6.1.10 IP Filter
You can enter different users’ IP addresses which are allowed or denied to enter by the camera.
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IP Filter: To enable or disable the IP filter function here.
IP Filter Policy: Choose the filter policy where is denying or allowing.
6.1.11 IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if the
function is enabled.
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SMTP Notification (e-mail): If this function is enabled, the “Send to” and “Subject” fields
need to be filled.
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Send To: Type the receiver’s e-mail address. This address is used for mail reply.
Subject: Type the subject/title of the E-mail.
TCP Notification: If this function is enabled, the “TCP Server“, “TCP Port”, and “Message”
fields need to be filled.
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TCP Server: Type the server name or the IP address of the TCP server.
TCP Port: Set port number of TCP server.
Message: The message will be sent to FTP server.
HTTP Notification: If this function is enabled, the fields below need to be filled.
URL: Type the server name or the IP address of the HTTP server.
HTTP Login name: Type the user name for the HTTP server.
HTTP Login Password: Type the password for the HTTP server.
Proxy Address: Type the server name or the IP address of the HTTP Proxy.
Proxy Port: Set port number of Proxy.
Proxy Login name: Type the user name for the HTTP Proxy.
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Proxy Login Password: Type the password for the HTTP Proxy.
Custom parameter: The user can set specific parameters to HTTP server.
Message: The message will be sent to HTTP server.
6.2 Camera: Adjust camera parameters
Use this menu to set the functions of the camera parameters of the camera.
6.2.1 Picture
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Rotation: Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as
below.
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White Balance: Auto: will adjust the white balance automatically. Hold: will hold the white
balance.
Exposure Control: Auto: will adjust the internal gain automatically. Hold: will hold the
internal gain.
Maximum Exposure Time: Set the Maximum Exposure Time. However, the real exposure
time may be shorter in good light condition.
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Power Frequency: Frequency of power line: 50 or 60Hz.
Color Level: Large value indicates the image will be colorful.
Brightness: Large value will brighten camera.
Contrast: Large value will contrast camera heavily.
Sharpness: Large value indicates the image will be sharpened.
3D De-Noise: 3D De-Noise can remove or lower unwanted noise and preserve fine details
and edges.
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Default Settings: Restore to factory image settings.
6.2.2 Privacy Mask
Use this page to specify privacy mask window 1 to window 8 and set the name and gray level for
selected window.
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Add and Delete: To add or delete the privacy mask windows, the user can specify up to 8
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windows to mask the video captured by this camera. By dragging mouse on the image, you
can change the position and size of the selected window accordingly.
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Name: Name of the specified privacy window.
Level: To define the gray level of mask block. The smaller value, the darker.
6.3 System: Configure and maintain system
Use this menu to perform the principal settings of the camera.
6.3.1 System
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Camera Title: You can enter the name of this unit here. It’s very useful to identify the specific
camera from multiple units. The information will be shown on IP Search once the camera is
found.
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Software Version: This information shows the software version of the camera.
Network (LAN) LED: To turn on or off LAN LED.
Power LED (Wireless LED): To turn on or off the Power LED (wireless LED if WLAN
model).
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Log: The user can check the system log information of the camera, including the Main Info,
Appended Info, Operator IP, and so on …
Reload: Click this button; the user can refresh the log information of the camera.
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6.3.2 Date & Time
You can set up the camera or make it synchronized with PC or remote NTP server. Also, you
may select your time zone in order to synchronize time locally.
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Server Date & Time: Displays the date and time of the camera.
PC Time: Displays the date and time of the connected PC.
Adjust:
- Synchronize with PC:
Click this option to enable time synchronization with PC time.
- Manual setting:
Click this option to set time and date manually.
- Synchronize with NTP:
Click this option if you want to synchronize the camera’s date and time with those of time
server called NTP server (Network Time Protocol).
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NTP Server: Type the host name or IP address or domain name of the NTP server.
NTP Sync. Interval: Select an interval between 1 and 24 hours at which you want to adjust
the camera’s time referring to NTP server
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Time zone: Set the time difference from Greenwich Mean Time in the area where the
camera is installed.
Daylight Saving: Disable or enable the daylight saving adjustment.
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6.3.3 Maintenance
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Hard Factory Default (Include the network setting): Recall the camera hard factory
default settings. Note that click this button will reset all camera’s parameters to the factory
settings (including the IP address).
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Factory Default (Except the network setting): The unit is restarted and most current
settings are reset to factory default values. This action will not reset the network setting.
Backup Setting: To take a backup of all of the parameters, click this button. If necessary, it
will then be possible to return to the previous settings, if settings are changed and there is
unexpected behavior.
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Restore Setting: Click the “Browse” button to locate the saved backup file and then click
the “Restore Setting” button. The settings will be restored to the previous configuration.
Firmware Upgrade: The camera supports new firmware upgrade (the software that controls
the operation in the camera). Please contact your dealer for the latest version if necessary.
Download the latest firmware file from our website or your dealer. Unzip this firmware file to
binary file and store it into your PC. Follow the steps as below carefully:
1. Close all other application programs which are not necessary for firmware update.
2. Make sure that only you access this camera while firmware updating.
3. Disable all event trigger and/or schedule trigger functions first.
4. In this web page, click “Browse” button. Select the Firmware binary file.
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5. Once the firmware file was selected, click “Firmware Upgrade” button.
6. The upgrade progress information will be displayed. Once the uploading process
completed, the camera will reboot the system automatically.
7. Please wait for timer countdown, and then you can use IP Search to search the camera
again.
Note:
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The download firmware procedure cannot be interrupted. If the power and/or network connection
are broken during the download procedure, it will cause serious damage to the camera.
You are strongly suggested not to upgrade firmware via Wireless LAN due to high error rate
possibly and don't allow any other clients to access this unit during updating procedure.
Be aware that you shall not turn off the power during updating the firmware and wait for finish
message.
Furthermore, the firmware upgrade procedure is always risky and do not try to upgrade new
firmware if it’s not necessary.
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System Restart: The camera is restarted without changing any of the network settings. It
means the IP address of the camera will not change after firmware upgrade.
6.4 Video: Configure profile
This device provides 2 modes of video profile. The first one is 1.3 Mega mode which supports
video resolution up to 1.3 Mega-pixel. Maximum frame rate of this mode is up to 30fps. The
second one is 720p mode which supports video resolution up to 1280x720 but frame rate can be
up to 30fps. User only can select either 1.3 Mega or 720p mode to operate the camera. Switching
1.3 Mega and 720p mode, the device will take time to re-configure system.
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6.4.2 Video Profile
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Name: To assign a name to the selected profile.
Video Type: Video codec of the selected profile.
Resolution: Shows the resolution of the selected profile.
ROI: Assign the selected profile as a ROI stream or not. (Only available for the profiles with
max resolution)
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Rate Control: Defines the rate control method of this profile. There are four options:
Constant Bit Rate (CBR), Variable Bit Rate (VBR), Enhanced Constant Bit Rate (ECBR), and
Enhanced Variable Bit Rate (EVBR).
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For CBR, the video bit rate is between low to high bandwidth based on different
resolutions. The user can set the desired bit rate to match the limitation of bandwidth.
For VBR, the user should choose the quality level to set the video quality rather than bit
rate. The quality level is between 1 and 100. The higher value can reach the better
quality but of course will consume higher bandwidth.
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For ECBR, the video bitrate is based on normal CBR mode. However, the target bitrate
can be increased to max target bitrate while lots of motion in video. The max target
bitrate will keep a pre-defined time period and then back to normal CBR bitrate.
For EVBR, the video bitrate is based on normal VBR mode. However, the bitrate can be
limited to the max bitrate while lots of motion in video.
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Max Frame Rate: Defines the targeted frame rate of this profile. For example, set the frame
rate to 30 fps, then the image will be updated for 30 frames per second as possible. The user
needs to set reasonable max frame rate versus video quality under the limited bandwidth.
GOP Control: Defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the
GOP to 30, then the video stream will have one Intra-frame every 30 frames.
6.4.3 ROI
ROI means Region of Interest. Use this page to specify location of ROI windows. Only the
maximum resolution profiles can be defined as ROI.
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6.5 Audio: Audio parameters
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Audio: To enable or disable audio function
Audio Type: To select audio codec
Audio Mode: To select Simplex or Full duplex (2-way audio) mode
Input Gain: To adjust gain of input audio
Output Gain: To adjust gain of output audio
6.6 User: Manage user name, password and login privilege
Use this menu to add, update, or remove the usernames and passwords of the Administrator and
viewer.
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Viewer login: Select “Anonymous” to allow all users to view the video as long as they are
connected. Otherwise, only users in database can view the video after login.
Access Right: Administrator can access every function in this camera. However, viewers
only can view the video and access limited function.
Add, Modify, and Delete of Users account: Manage the user’s account of viewer user.
6.7 E-Mail: Set up E-Mail configuration
The user may set up SMTP mail parameters for further operation of Event Schedule. That’s, if
users want to send the alarm message out, it will need to configure parameters here first and also
add at least one event schedule to enable event triggering.
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SMTP Server: Type the SMTP server name or the IP address of the SMTP server.
Test: Send a test mail to mail server to check this account is available or not.
SMTP Port: Set port number of SMTP service.
SSL: Enable SSL function or not.
SMTP Authentication: Select the authentication required when you send an e-mail. Disable:
if no authentication is required when an e-mail is sent. Enable: if authentication is required
when an e-mail is sent.
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Authentication User name: Type the user name for the SMTP server if Authentication is
enabled.
Authentication Password: Type the password for the SMTP server if Authentication is
enabled.
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E-mail From: Type the sender’s E-mail address. This address is used for reply e-mails.
E-mail To: Type the receiver’s e-mail address.
E-mail Subject: Type the subject/title of the e-mail.
6.8 Object detection: Set up Object detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions for
detection while observing a captured image.
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Add and Del: To add or delete the motion windows. The user can specify up to 10 Included
and/or Excluded windows to monitor the video captured by this camera. By dragging mouse
on the image, you can change the position and size of the selected motion window
accordingly.
Included or Excluded Window: These windows can be specified as Included or Excluded
type. Included windows target specific areas within the whole video image. Excluded
windows define areas within an Include window that should be ignored (areas outside
Include windows are automatically ignored)
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Name: Name of the specified motion window.
Object Size: Defines the object size of motion detection. The smaller size will be easier to
trigger event.
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Sensitivity: Defines the sensitivity value of motion detection. The higher value, the more
sensitivity.
6.9 Storage: Status and configuration of SD card
This page shows the status of attached SD card. You may set up related parameters to manage
the attached SD card also the video recording storage on the samba server.
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6.9.1 SD Card
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Enable automatic disk cleanup: Delete old recorded files while the conditions are reached
as below.
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Remove recordings order than: Delete old files by days.
Remove oldest recordings when disk is: Delete old files by left capacity.
6.9.2 SAMBA Server
The camera can send video stream to specified SAMBA server.
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SAMBA Host: Type the IP address of the SAMBA server.
Share: Type the video storage destination on the SAMBA server.
SAMBA username: Type the user name to login the SAMBA server.
SAMBA Login Password: Type the password to login the SAMBA server.
6.10Continuous Recording
The camera provides continuous video recording feature to store camera video clip to SD card or
samba server in local network. The page shows the status of attached SD card. You may set up
related parameters to manage the attached SD card also the video recording storage on the
samba server.
Note:
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1) Max. 5 minutes of video can be recorded to SD card or samba server.
2) There are various factors affecting the recording results, such as network congestion, SD
card writing performance, hardware resource limitation…etc.; NO guarantee will be given to
“seamless recording” in the recorded video clips.
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Disable / Enable: Enable or disable the continuous recording feature in camera.
Record File Type: Select video profile to be used in video recording. Please note that max.
5 minutes of video can be recorded.
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Disk: Select SD card or SAMBA server as recording destination.
Path: Type the password to login the SAMBA server.
Restart: If the Restart button is pressed, the current recording tasks will be terminated, and
start a new recording session.
6.11Recording List: Files list inside the SD Card/samba server
This page shows the files list information. The user may play or delete the selected file.
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This page shows the event triggered or scheduled recorded video files list in SD card or on the
samba server. The user may play or delete the selected file.
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6.12Event Server: Set up FTP/TCP/HTTP/SAMBA server
configuration
6.12.1 FTP Server
You may set up FTP parameters for further operation of Event Schedule. That’s, if users want to
send the alarm message to an FTP server, it will need to configure parameters here and also add
at least one event schedule to enable event triggering as SMTP.
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Name: The user can specify multiple FTP paths as wish. Therefore, the user needs to
specify a name for each FTP setting.
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FTP Server: Type the server name or the IP address of the FTP server.
Test: Check the FTP server whether this account is available or not.
FTP Login name: Type the user name for the FTP server.
FTP Login Password: Type the password for the FTP server.
FTP Port: Set port number of FTP service.
FTP Path: Set working directory path of FTP server.
FTP Passive Mode: Select passive or active mode connecting to FTP server.
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6.12.2 TCP Server
In addition to send video file to FTP server, the camera also can send event message to specified
TCP server.
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Name: The user can specify multiple TCP servers as wish. Therefore, the user needs to
specify a name for each TCP server setting.
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TCP Server: Type the server name or the IP address of the TCP server.
TCP Port: Set port number of TCP server.
6.12.3 HTTP Server
The camera also can send event message to specified HTTP server.
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Name: The user can specify multiple HTTP servers as wish. Therefore, the user needs to
specify a name for each HTTP server setting.
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URL: Type the server name or the IP address of the HTTP server.
Test: Check the HTTP server whether it is available or not.
HTTP Login name: Type the user name for the HTTP server.
HTTP Login Password: Type the password for the HTTP server.
Proxy Address: Type the server name or the IP address of the HTTP Proxy.
Proxy Login name: Type the user name for the HTTP Proxy.
Proxy Login Password: Type the password for the HTTP Proxy.
Proxy Port: Set port number of Proxy.
6.12.4 SAMBA Server
The camera also can send video stream to specified SAMBA server.
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Name: The user can specify multiple HTTP servers as wish. Therefore, the user needs to
specify a name for each HTTP server setting.
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SAMBA Server: Type the server name or the IP address of the SAMBA server.
Test: Check the SAMBA server whether this account is available or not.
SAMBA Login name: Type the user name for the SAMBA server.
SAMBA Login Password: Type the password for the SAMBA server.
SAMBA Path: Set working directory path of SAMBA server.
6.13Event Schedule: Configure the event schedule
6.13.1 Setting
This menu is used to specify the schedule of Event or Schedule Trigger and activate the some
actions provided by this camera. Where the Schedule Trigger will be activated by user-define
interval without event happened.
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¾
¾
¾
¾
¾
¾
Name: Name of the Event or Schedule.
Enable: Enable or disable this Event or Schedule.
Type: Event trigger or Schedule trigger.
Enable Time: Define the feasible time slot.
Trigger by: Select the triggered sources.
Action: Define the actions once event triggered.
Example 1:
Send file to FTP server by motion triggered always:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action : Send FTP (Add in Event Server -> FTP Server page)
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Example 2:
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday
06:00.
3. Trigger by : Motion Area (Added in Object Detection page)
4. Action : Send e-mail (Add in E-Mail page)
1) To email address: You need to input the receiver email address.
2) Subject: You could specify the email subject.
3) Message: You could specify the email content.
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Example 3:
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday.
1. Type: Select schedule trigger and interval is 10-minute.
2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep work in 6
hours.
3. Trigger by : You do not need to choose it, because this will be triggered every 10 minute
4. Action : Voice Alert
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¾
¾
¾
¾
¾
¾
Record File Type: Choose a profile to record.
Record File Prefix: Define the prefix of recorded filename.
JPEG Picture Numbers: Define the picture numbers of JPEG to be sent out. (by mode)
Pre-Trigger Duration: Define the maximum duration of pre-alarm.
Best Effort Duration: Define the best effort duration of post-alarm.
Max File Size: Define the maximum buffer size of record file.
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Appendix A: Troubleshooting & FAQ
Question
Answer or Resolution
Features
The camera utilizes H.264, MPEG4 and JPEG triple
compression to provide high quality images. H.264 and MPEG4
are standards for video compression and JPEG is a standard for
image compression.
The video and audio
codec is adopted in the
camera.
The audio codec is defined as AMR for 3GPP and G.711/G.726
for RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this camera from
clients. The maximum data throughput of the camera is around
20~25Mbps for UDP mode and 10Mbps for HTTP mode.
Therefore, the actual number of connected clients varies by
streaming mode, settings of resolution, codec type, frame rate
and bandwidth. Obviously, the performance of the each
connected client will slow down when many users are logged on.
The maximum number of
users
accessing
the
camera simultaneously.
The camera is not weatherproof. It needs to be equipped with a
The camera can be used weatherproof case for outdoors using. However, equipped with a
outdoors or not.
weatherproof case might disable the audio function of the
camera.
Install this camera
z
z
Check and confirm that the DC power adaptor, included in
package, is used. Secure the power connector and re-power it
on again.
Status LED does not light
up.
If the problem is not solved, the camera might be faulty.
Contact your dealer for further help.
The network cabling is The camera uses Category 5 UTP cable allowing 10 and/or 100
required for the camera.
Base-T networking.
The camera will be
installed and work if a
firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary
data communication. The HTTP port and RTSP port need to be
opened on the firewall or NAT router.
The
username
and
Username is admin and password is admin.
password for the first time
or after factory default
reset
Note that it’s all case sensitive.
Follow the steps below.
Forgot the username and 1. Restore the factory default setting by pressing and holding
password
down more than 5 seconds on the camera.
2. Reconfigure the camera.
Forgot the IP address of Check IP address of camera by using the IP Search program or
the camera.
by UPnP discovery.
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z
z
z
Re-power the camera if the program cannot find the unit within
1 minute.
Do not connect camera over a router. IP Search program
cannot detect camera over a router.
If IP address is not assigned to the PC which running IP
Search program, then IP Search program cannot find camera.
Make sure that IP address is assigned to the PC properly.
IP
Search
program
cannot find the camera.
z
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this camera.
z
Check the firewall setting of your PC or Notebook.
Make sure that your Internet Explorer is version 6.0 or later. If
you are experiencing problems, try upgrading to the latest
version of Microsoft’s Internet Explorer from the Microsoft
webpage.
Internet Explorer does not
seem to work well with
the camera
IP Search program fails to
z
Network may have trouble. Confirm the parameters and
connections of the camera.
save
the
network
parameters.
UPnP NAT Traversal
z
z
Maybe NAT router does not support UPnP function. Please
check user’s manual of router and turn on UPnP function.
Cannot work with NAT
router
Maybe UPnP function of NAT router is not compatible to the
IP camera. Please contact your dealer to get the approval
routers list.
z
Maybe too many IP cameras have been installed on the LAN,
and then NAT router is out of resource to support more
cameras. You could turn off and on NAT router to clear out of
date information inside router.
Some IP cameras are
working but others are
failed
Access this camera
z
Maybe the IP Address of the camera is already being used by
another camera or computer. To confirm this possible
problem, disconnect the camera from the network first, and
then run the PING utility to check it out.
z
May be due to the network cable. Try correcting your network
cable and configuration. Test the network interface by
connecting a local computer to the camera via a crossover
cable.
Cannot access the login
page and other web
pages of the camera from
Internet Explorer
z
z
Make sure the Internet connection and setting is ok.
Make sure enter the IP address of Internet Explorer is correct.
If the camera has a dynamic address, it may have changed
since you last checked it.
z
z
z
Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and camera must
be in the same class of the private IP address on the LAN.
Make sure the http port used by the camera, default=80, is
forward to the camera’s private IP address.
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z
z
The port number assigned in your camera might not be
available via Internet. Check your ISP for available port.
The proxy server may prevent you from connecting directly to
the camera, set up not to use the proxy server.
z
z
Confirm that Default Gateway address is correct.
The router needs Port Forwarding feature. Refer to your
router's manual for details.
z
z
z
Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
Access the camera from the Internet with the global IP
address of the router and port number of camera.
Some routers reject the global IP address to access the
camera on the same LAN. Access with the private IP address
and correct port number of camera.
z
z
z
When you use DDNS, you need to set Default Gateway and
DNS server address.
If it’s not working after above procedure, reset camera to
default setting and installed it again.
If the problem is not solved, the camera might be faulty.
Contact your dealer for further help.
z
The first time the PC connects to camera, a pop-up Security
Warning window will appear to download ActiveX Controls.
When using Windows XP, or Vista, log on with an appropriate
account that is authorized to install applications.
Image or video does not
appear in the main page.
z
Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
Go to C:\Windows\Downloaded Program Files and check to see
if there is an entry for the file “IPCamera Control”. The status
column should show “Installed”. If the file is not listed, make sure
your Security Settings in Internet Explorer are configured
properly and then try reloading the camera’s home page. Most
likely, the ActiveX control did not download and install correctly.
Check your Internet Explorer security settings and then close
and restart Internet Explorer. Try to browse and log in again.
Check
the
camera’s
ActiveX is installed on
your computer
Internet Explorer displays
the following message:
“Your current security Set up the IE security settings or configure the individual settings
settings
downloading
controls”.
prohibit to allow downloading and scripting of ActiveX controls.
ActiveX
z
Might be caused from the firewall protection. Check the
Internet firewall with your system or network administrator.
The firewall may need to have some settings changed in order
for the camera to be accessible outside your LAN.
The camera work locally
but not externally.
z
z
Make sure that the camera isn’t conflicting with any other web
server running on your LAN.
Check the configuration of the router settings allow the
camera to be accessed outside your local LAN.
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z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
The
unreadable
characters are displayed.
z
The traffic of the network and the object of the image affect
the frame rate. The network congestion causes frame rate
slower than the setting.
Frame rate is slower than
the setting.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
z
z
Ethernet switching hub can smooth the frame rate.
Your connection to the camera does not have enough
bandwidth to support a higher frame rate for the streamed
image size. Try reducing the video streaming size to 160x120
or 320x240 and/or disabling audio.
Blank screen or very slow
video when audio is
enabled.
z
Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the camera.
z
z
z
Default Gateway and DNS server address should be set up
correctly.
Image Transfer on e-mail
or FTP does not work.
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Click Refresh on the Internet Explorer when the
Pan/Tilt does not work.
(including Click to Center
and Preset Positioning)
communication stops with the camera. The image will refresh.
z
z
Other clients may be operating Pan/Tilt.
Pan/Tilt operation has reached the end of corner.
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you find
that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
Pan/Tilt does not work
smoothly.
Video quality of the camera
The focus on the camera
is bad.
z
The lens is dirty or dust is attached. Fingerprints, dust, stain,
etc. on the lens can degrade the image quality.
z
z
Adjust White Balance.
To insure the images you are viewing are the best they can
be, set the Display property setting (color quality) to 16bit at
least and 24 bit or higher if possible within your computer.
The color of the image is
poor or strange.
z
The configuration on the camera image display is incorrect.
You need to adjust the image related parameters such as
brightness, contrast, hue and sharpness properly.
z
z
Wrong power line frequency makes images flicker. Make sure
the 50 or 60Hz format of your camera.
Image flickers.
If the object is dark, the image will flicker. Make the condition
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around the camera brighter.
The video images might be noisy if the camera is located in a
very low light environment. Make the condition around the
camera brighter or turn the White-light LED on.
Noisy images occur.
Miscellaneous
Have installed Microsoft®’s DirectX 9.0 or later and use the
Windows Media Player 11.0 or later to play the AVI filed
recorded by the camera.
Cannot play the recorded
ASF file
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Appendix B: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP
address is accessible by sending a packet to the specific address and waiting for a reply. It’s also
a very useful tool to confirm the camera installed or if the IP address conflicts with any other
cameras over the network.
If you want to make sure the IP address of the camera, utilize the PING command as follows:
z
z
Launch a Command Prompt.
Type ping x.x.x.x, where x.x.x.x is the IP address of the camera. For example, ping
192.168.1.103
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other cameras conflicts with the IP address of camera, also can utilize
the PING command but you must disconnect the camera from the network first.
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Appendix C: Bandwidth Estimation
The frame rate of video transmitted from the camera depends on connection bandwidth between
client and server, video resolution, codec type, and quality setting of server. Here is a guideline to
help you roughly estimate the bandwidth requirements form your camera.
The required bandwidth depends on content of video source. The slow motion video will produce
smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results
generated by the camera may be varying.
Average range of
data sizes for JPEG
mode
Image
Resolution
Average bit rate for
MPEG4 mode
Average bit rate for
H.264 mode
160 x 120
(QQVGA)
320 x 240
(QVGA)
640 x 480
(VGA)
64kbps~256kbps
@ 30fps
25kbps~512kbps
@ 30fps
128kbps~2048kbps
@ 30fps
384kbps~4096kbps
@ 30fps
1,024kbps~8,000kbps
@ 30fps
3 ~ 6k byte per frame
8 ~ 20k byte per
frame
20 ~ 50K byte per
frame
100 ~ 200K byte per
frame
NA
NA
NA
1280x720
(720p)
Note:
)
Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable modem upload speeds
could not even reach up to 128 kbps. Thus, you may not be able to receive good quality video
while also streaming audio on a 128 kbps or lower connection. Even though the upload speed is
more than 128kbps, for optimal video performance, disabling audio streaming will get better video
performance.
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Appendix D: Specifications
Camera
Image Camera
Effective Pixels
Sensitivity
LAN
WLAN
1.3 Mega-pixel image sensor
1280 x 1024 pixels
1.0V/lux-sec
Lens
4.3mm
IP Module
Video
Video Encoder
Video Profile
Frame Rate
H.264, MPEG4 and Motion JPEG simultaneously (Tri-encoders)
8 profiles simultaneously (including 3GPP profile)
Up to 30fps for all resolutions
AE, AWB
3D noise reduction
Color, brightness, sharpness, contrast
Mirror/Flip
Privacy Masks
Image Setting
Streaming
Text, time and date overlay
Simultaneously multi-profile streaming
Streaming over UDP, TCP, or HTTP
M-JPEG streaming over HTTP (server push)
Supports 3GPP mobile surveillance (MPEG4)
Controllable frame rate and bandwidth
Constant and variable bit rate (H.264)
ROI
Audio
Audio Encoder
RTSP: G.711 64kbps, G.726 32kbps
3GPP: AMR
Audio Streaming
Microphone
Audio Output
Network
One-way or two-way
Built-in microphone
Adjustable audio output gain
IPv4, TCP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS, DDNS,
DHCP, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP, PPPoE,
3GPP, Samba, ICMP
Supported Protocols
Password protection, IP address filtering, HTTPS encrypted data
transmission, user access log
Security
Users
20 simultaneous unicast users
Ethernet
10/100M auto negotiation
Wireless
X
11n
System Integration
Application
Programming
Interface
ONVIF
Open API for software integration
SDK
Alarm Triggers
Motion Detection
Intelligent video motion detection
10-zone video motion detection with included or excluded options
File upload via FTP, SAMBA, SD card or email
Notification via email, HTTP, and TCP
Audio alerting output
Alarm Events
Video Buffer
General
RAM
Pre- and post- alarm buffering
128MB
16MB
ROM
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Power Supply
Power Consumption
12V DC external power adapter
2W
3W
RJ-45 10BaseT/100BaseTX
DC power jack
Connectors
Audio out
Factory default reset
Micro SD card (Max 32GB, Class 6)
Indication LED
Operating
Temperature
Operating Humidity
Dimension
Green and orange LEDs
0°C to 40°C (32°F to 104°F)
20% ~ 80% (non-condensing)
HxWxD:74.5 x 52.6 x 35..0 (mm)
Viewing System
OS
Windows® XP, Vista, 7
Browser
Cell Phone
IE 6.0 or later, Firefox 2.0 or later, Safari
With 3GPP player
Video Player
Software
VLC, Quick Time, Real Player, Core Player
Search & Installation
Bundled NVR
Program
IP Search
Surveillance Manager 64CH
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Appendix E: Configure Port Forwarding Manually
The camera can be used with a router. If the camera wants to be accessed from the WAN, its IP
address needs to be set up as fixed IP address, also the port forwarding or Virtual Server function
of router needs to be set up. This camera supports UPnP traversal function. Therefore, the user
could use this feature to configure port forwarding of NAT router first. However, if the user needs
to configure port forwarding manually, please follow the steps as below:
Manually installing the camera with a router on your network is an easy 3–step procedure as
following:
(1) Assign a local/fixed IP address to your camera
(2) Access the Router with Your Web browser
(3) Open/Configure Virtual Server Ports of Your Router
(1) Assign a local/fixed IP address to your camera
The camera must be assigned a local and fixed IP Address that allows it to be recognized by the
router. Manually set up the camera with a fixed IP address, for example, 192.168.0.100.
(2) Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The TP-LINK
TL-WR841ND is used as an example to clarify the configuration process. Configure the initial
settings of the router by following the steps outlined in the router’s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public network
and allows it to access the Internet. To find out what your router’s WAN IP Address is, go to the
Status screen on your router and locate the WAN information for your router. As shown on the
following page the WAN IP Address will be listed. This will be the address that you will need to
type in your web browser to view your camera over the Internet.
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Your WAN IP Address will be listed here.
Note: Because a dynamic WAN IP can change from time to time depending on your ISP, you
may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address
that will not change over time and will be more convenient for you to use to access your camera
from a remote location. If you could not get a Static IP address from your ISP or DDNS is a
solution alternatively.
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from accessing
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the video from the camera over the Internet. The router connects to the Internet over a series of
numbered ports. The ports normally used by the camera are blocked from access over the
Internet. Therefore, these ports need to be made accessible over the Internet. This is
accomplished using the Virtual Server function on the router. The Virtual Server ports used by
the camera must be opened through the router for remote access to your camera. Virtual Server
is accessed by clicking on Forwarding→Virtual Server.
Follow these steps to configure your router’s Virtual Server settings.
To set up a virtual server entry:
1. Click the Add New… button, the next screen will pop-up.
2. Select the service port you want to use from the Common Service Port list. If the Common
Service Port list does not have the service that you want to use, type the service port
number or service port range (e.g., 80) in the Service Port box.
3. Type your camera’s local IP address (e.g., 192.168.0.198) in the IP Address box.
4. Select the All protocol.
5. Select the Enable to enable the virtual server.
6. Click the Save button.
Important: Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need
to change the port the camera uses from 80 to something else, such as 8080. Not all routers are
the same, so refer to your user manual for specific instructions on how to open ports.
Then the camera can be accessed from WAN by the router’s WAN IP Address.
By now, you have finished your entire PC configuration for this camera.
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Appendix F: DDNS Application
1. Preface
If you have a Cable modem or xDSL, this is a great way to host your own camera or other
(Note: This domain must be registered with Internic via registration authorities such as
Network Solutions, DirectNIC, Register.com etc). Your domain name's dynamic IP address is
automatically tracked by a DDNS server.
Host your own camera and much more no matter what your computer's IP address may be
and even if you have dialup, DSL or cable modem internet connection where your computer's
IP address changes all the time!! DDNS service supports all top level domain names including
but not limited to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually
have to apply the DDNS service. Before we decide if DDNS is necessary for the users, we
have to check what kind of Ethernet network environment we have to install our Networked
camera on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or
domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply
a domain name in advance. Then apply DDNS service. Finally set up the necessary
information of DDNS and PPPoE of the camera in order to let the outside administrator be
able to access through internet.
3. Application Steps—DDNS & Domain Name
(1) Visit the following web site: http://www.dyndns.org/
(2) Click “Account”
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(3) After the columns show up at the left side, click “Create Account”.
(4) Fill the application agreement and necessary information.
a) Username
b) E-mail address and confirmation
c) Password and confirmation
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d) Submit all the input information and finish creating an account
Click these two options
(5) Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account
Information“. Click the hyperlink address to confirm the DDNS service that you just applied.
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Then DDNS you applied activated.
Click to confirm
you just applied to login administration interface of DDNS server.
Input your account
(7) If the correct username and password are input, you can see the following picture at the
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top-right of the login page.
(8) Click the “Services”.
(9) Click the “Dynamic DNS ”.
(10) Click the “Get Started”.
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(11) We could create a domain name without any charge at this step. First, we input the host
name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2) The 3rd
step is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click the “Create
Host” to submit the domain name information and finish DDNS application. (Pink No.4)
1
2
3
4
4. Set up the DDNS and PPPoE of Camera
At last, users have to enter the web page of camera and set up the necessary information of
DDNS and PPPoE after the application of DDNS service. Please check the user manual to
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access the DDNS and PPPoE pages. After saving the modification, restart the camera. Then the
external users could browse the Networked camera by the input of their domain name.
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Appendix G: Power Line Frequency
Country
Voltage Frequency
Comments
*Neutral and line wires are reversed from
that used in Australia and elsewhere.
*Outlets typically controlled by adjacent
switch.
Argentina
220V
50 Hz
Australia
Austria
230V*
230V
50 Hz
50 Hz
Though nominal voltage has been
officially changed to 230V, 240V is within
tolerances and commonly found.
*127V found in states of Bahia,
Paran?(including Curitiba), Rio de
Janeiro, S Paulo and Minas Gerais
(though 220V may be found in some
hotels). Other areas are 220V only, with
the exception of Fortaleza (240V).
Brazil
110/220V* 60 Hz
Canada
China,
Republic of
120V
220V
60 Hz
50 Hz
People's
Finland
230V
230V
230V
220V*
230V
230V
50 Hz
50 Hz
50 Hz
50 Hz
50 Hz
50 Hz
France
Germany
Hong Kong
India
Italy
*Eastern Japan 50 Hz (Tokyo, Kawasaki,
Sapporo, Yokohoma, and Sendai);
Western Japan 60 Hz (Osaka, Kyoto,
Nagoya, Hiroshima)
Japan
100V
50/60 Hz*
Malaysia
Netherlands
Portugal
Spain
Sweden
Switzerland
Taiwan
240V
230V
230V
230V
230V
230V
110V V
220V
50 Hz
50 Hz
50 Hz
50 Hz
50 Hz
50 Hz
60 Hz
50 Hz
Thailand
*Outlets typically controlled by adjacent
switch.
United Kingdom
230V*
120V
50 Hz
60 Hz
Though nominal voltage has been
officially changed to 230V, 240V is within
tolerances and commonly found.
United
States
of
America
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Appendix H: 3GPP
To use the 3GPP function, in addition to previous section, you might need more information or
configuration to make this function work. Please note that to use the 3GPP function, it
strongly recommends to install the camera with a public and fixed IP address without
any firewall protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers change
this port number for some reasons. If so, the user needs to change this port accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
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Click Add/Remove Windows Components
The following screen will appear:
Select Networking Services
Click Details
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Select Universal Plug and Play
Click OK
Click Next
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Please wait while Setting up configures the components.
Click Finish
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