TANDBERG Telephone Compass User Manual

User Manual  
Software version F4  
D13865-01  
This document is not to be reproduced in whole or in part without permission in writing from:  
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Environmental Issues  
TANDBERG visual communication products significantly reduce the need for travel and thereby  
help reduce various types of pollution. TANDBERG recommends the use of low energy  
peripherals, such as EnergyStarmonitors. Thank you for buying a TANDBERG product.  
Battery handling  
The batteries for the Remote Control are Long Life Alkaline batteries, which means you will need  
fewer batteries, further benefiting the environment. Please follow the guidelines on the packing  
material for handling and disposal instructions for the batteries.  
Waste handling  
This TANDBERG product contains no consumables that require disposal. You should retain the  
packaging materials in case future shipment is necessary. Please contact your local authorities  
for information on waste handling and recycling regulations for electronic products.  
Production of products  
Our factories employ the most efficient environmental methods for reducing waste and pollution.  
Our designers do their best to ensure TANDBERG products are highly recyclable.  
Digital User Manuals  
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals  
with a digital CD version. Instead of a range of different user manuals, there is now one CD which  
can be used with all TANDBERG MXP products. The CD contains a variety of supported  
languages. The environmental benefits of digital manuals are significant, from saving paper, to  
reduced weight for shipping. Even the CD itself is recyclable. Not only are they more ecological,  
digital manuals are more user friendly. A simple web-based search feature helps users directly  
access the information they need. In addition, this TANDBERG video system now has an intuitive  
on-screen help function, which provides a range of useful features and tips. If desired, the user  
manuals on the CD can still be printed locally.  
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TANDBERG COMPASS MXP / UTILITY MXP  
Operator Safety Summary  
For your protection, please read these safety instructions completely before operating the  
equipment and keep this manual for future reference. The information in this summary is intended  
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus  
and in the operating instructions.  
Warnings  
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.
.
Water and moisture - Do not operate the equipment under or near water - for example  
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool  
or in areas with high humidity.  
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not  
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water  
for cleaning the exterior of the apparatus.  
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in  
accordance with the installation instructions. Never cover the slots and openings with a  
cloth or other material. Never install the apparatus near heat sources such as radiators,  
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.  
Grounding or Polarization - Do not defeat the safety purpose of the polarized or  
grounding-type plug. A polarized plug has two blades with one wider than the other. A  
grounding type plug has two blades and a third grounding prong. The wide blade or third  
prong is provided for your safety. If the provided plug does not fit into your outlet, consult  
an electrician.  
Power-Cord Protection - Route the power cord so as to avoid it being walked on or  
pinched by items placed upon or against it, paying particular attention to the plugs,  
receptacles, and the point where the cord exits from the apparatus.  
Attachments - Only use attachments as recommended by the manufacturer.  
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or  
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use  
caution when moving the cart/apparatus combination to avoid injury from tip-over.  
Lightning - Unplug this apparatus during lightning storms or when unused for long periods  
of time.  
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.
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ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger  
telecommunication line cord.  
Servicing - Do not attempt to service the apparatus yourself as opening or removing  
covers may expose you to dangerous voltages or other hazards, and will void the  
warranty. Refer all servicing to qualified service personnel.  
.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to  
qualified personnel under the following conditions:  
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.
.
.
When the power cord or plug is damaged or frayed  
If liquid has been spilled or objects have fallen into the apparatus  
If the apparatus has been exposed to rain or moisture  
If the apparatus has been subjected to excessive shock by being dropped, or the  
cabinet has been damaged  
.
If the apparatus fails to operate in accordance with the operating instructions  
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Contact us  
If you have any questions, comments or suggestions, please see the Online Support service at  
It is also possible to send a fax or mail to the attention of:  
Product and Sales Support  
TANDBERG  
P.O. Box 92  
1325 Lysaker  
Norway  
Tel: +47 67 125 125  
Fax: +47 67 125 234  
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TANDBERG COMPASS MXP / UTILITY MXP  
Table of Contents  
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1 Introduction  
1 Introduction  
The TANDBERG Compass MXP provides essential video features for face to face  
communication in public areas with the quality and reliability found in all TANDBERG equipment.  
The TANDBERG Utility MXP provides essential video features for face to face communication in  
rugged environments with the quality and reliability found in all TANDBERG equipment.  
Audio Quality  
High-performance audio provides a richer, more complete visual communication experience. The  
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.  
NEW  
Eliminate disturbance from GSM mobile phones and Blackberry devices  
Video Quality  
Features which ensure high quality video includes:  
TF  
.
.
Natural Video which provides a 60 fields per second true interlaced picture.  
H.264 video compression up to 768kbps.  
NEW  
High quality video and native 16:9 formats  
Network  
The system supports videoconferencing via both IP and ISDN networks. The bandwidth  
capabilities are:  
.
.
.
up to 768kbps on IP  
up to 384*kbps on ISDN  
SIP support  
TF  
If channels are dropped during a videoconferencing session, downspeeding automatically  
maintains connections without interruption.  
Security  
TF  
Secure Conference provides embedded encryption for Point-to-Point calls and ensures both  
privacy and security.  
The system is delivered with integrated Expresswayfirewall traversal technology. When used  
together with a TANDBERG Border Controller it enables:  
.
.
Secure and seamless traversal of ANY firewall.  
No missing features when traversing the firewall works with H.264, MPEG4 audio,  
encryption.  
.
Outside systems, such as home offices, to be part of the enterprise dial plan.  
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NEW  
NEW  
H.460, ITU Standardized firewall traversal, support  
High security network authentication (802.1x)  
The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an  
ISDN connection).  
Presentations  
The Natural Presenter Package (NPP), makes it possible to receive presentations and comprises:  
TF  
.
Digital Clarity which provides presentations of exceptionally high quality resolution video.  
Users can display video and presentations in the best layout based on the situation. Supported  
screen layouts are:  
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.
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Picture in Picture  
Picture outside Picture  
Side by Side  
User interfaces  
A web-interface to the codec provides:  
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.
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System management, diagnostics and software uploads.  
Text chat/closed captioning.  
Unicast Streaming which allows broadcasting of audio/video via an IP network to a  
single compatible client (RealMediaor Apple Quicktime) or streaming server.  
The On-Screen Menu:  
.
.
Easy interface for first-time users with symbols and descriptions  
Builds upon the familiar current interface  
NEW  
NEW  
Enhanced language support with Asian and non-Latin character text input in the  
menu for local language system names  
Simplified on-screen menu, Kiosk Mode, designed for public environments.  
Interoperability  
The TANDBERG Compass MXP and Utility MXP are worldwide compatible with other standards-  
based videoconferencing systems.  
* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the  
menu.  
TF  
- TANDBERG First  
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1 Introduction  
1.1 At a Glance  
Camera  
The camera is an integrated part of the unit  
and is centrally placed just above the  
monitor. On the Utility MXP it is possible to  
close the camera (for privacy) by sliding  
across a door.  
Utility MXP  
Monitor  
The Digital LCD displays the far-end  
videoconferencing site in addition to the  
menu.  
Codec  
The codec is the heart of the system. Its main  
task is the compression of outgoing video,  
audio and data, the transmission of this  
information to the far end and the  
decompression of the incoming information -  
the name codec comes from a combination of  
the two words compression and  
Compass MXP  
decompression.  
Figure 1-1. TANDBERG Utility MXP and Compass MXP  
Microphone  
The microphone is integrated and located at the edge on the left hand side of the unit.  
Handset  
For privacy, both Utility MXP and Compass MXP are delivered with a handset located on the right  
hand side of the unit. Lifting the handset from the cradle automatically toggles between internal  
microphone/loudspeaker and the handset.  
Lamp  
A LED (light emitting diode) lamp is integrated into the top of the unit and gives optimally directed  
additional illumination to the users face. This improves the quality of the image transmitted to the  
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TANDBERG COMPASS MXP / UTILITY MXP  
far end. The power output of the lamp can be varied upon installation (or by service personnel  
thereafter), and can be adjusted from zero to full power.  
Remote Control  
The remote control is only delivered with the TANDBERG Utility MXP.  
The remote control is located inside the locked cabinet on the Utility MXP, and is intended for  
system setup when using ISDN. The reception of the remote control signal is limited to a small  
hole directly under the speaker mesh on the Utility MXP.  
The remote control is used to control all functions of the system. The remote control uses 4 AAA  
batteries. The system will tell you when batteries are running low. Change the batteries at the  
back of the remote control.  
The reach of the remote control signal is around 20 meters. For users sitting in an open plan  
office, this can cause problems. Use the little, white switch placed under the batteries to change  
the reach of the signal from 20 meters to 2 meters. This will prevent you from unintentionally  
controlling another video system, when you control your own system.  
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1 Introduction  
1.2 Menu Structure  
The menu structure is divided in three. The Kiosk Menu, which is available for all users when  
Kiosk mode is activated, the Main Menu, which contains all functionality of the system and the  
Administrator Menu that contains all the settings of the system.  
The menu structure for Kiosk Menu is shown below.  
Figure 1-2. Kiosk menu.  
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The Main Menu and Administrator Settings are only accessible when Kiosk Menu is deactivated.  
Select Control Panel and Administrator Settings from the Main Menu. Making changes to the  
Administrator Settings will change the behavior of the system.  
The menu structure for Main Menu and Administrator Settings is shown below.  
Figure 1-3. Main menu.  
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1 Introduction  
Figure 1-4. Administrator Settings menu.  
Note that the system features and menu settings may vary depending on network selection  
and software package.  
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2 Installation  
Precautions:  
.
.
Never install communication wiring during a lightning storm.  
Never install jacks for communication cables in wet locations unless the jack is  
specifically designed for wet locations.  
.
Never touch uninstalled communication wires or terminals unless the telephone line has  
been disconnected at the network interface.  
.
.
Use caution when installing or modifying communication lines.  
Avoid using communication equipment (other than a cordless type) during an electrical  
storm. There may be a remote risk of electrical shock from lightning.  
Do not use the communication equipment to report a gas leak in the vicinity of the leak.  
Always connect the product to an earthed socket outlet.  
The socket outlet shall be installed near to the equipment and shall be easily accessible.  
1TR6 network type is not approved for connection directly to the telecommunications  
network. This network type is only to be used behind a PABX.  
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This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC  
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2 Installation  
2.1 Unpacking  
The TANDBERG Compass MXP and Utility MXP consist of the following items:  
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.
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Videoconferencing system with built-in camera, handset and lamp  
Remote Control (Utility MXP only)  
Batteries  
User Manual on CD  
Integrated power supply  
Cables  
High security keys  
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2.2 Connecting Cables  
1. Power cable  
.
Connect the power cable  
from the wallplate to the  
power supply.  
.
Note: The connection of  
main electrical supply to  
the wallplate is described  
in the Installation Sheet.  
2. ISDN cables  
.
Connect the ISDN cables  
to the ISDN connectors  
on the system.  
.
Connect the ISDN cables  
to the ISDN sockets (S/T-  
interface) provided by the  
service provider. Your  
main number will be the  
number associated with  
the socket to which ISDN  
cable number 1 is  
connected.  
North America: The system does  
not have a built-in network  
terminator. If the wall socket  
provides an ISDN U-interface, an  
NT1 between the system and the  
ISDN line is needed, see  
Appendix 8 for details.  
Note! Write down the  
numbers associated with  
each of the ISDN lines.  
They are needed for  
configuring the system  
Figure 2-1. Connectors.  
3. LAN cable  
To use the system on LAN,  
connect a LAN cable from the  
Ethernet' connector on the system  
to the LAN.  
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2 Installation  
2.3 Monitor Configuration  
Power on  
Switch the system on by connecting the power cable from the wallplate to the integrated power  
supply. After the system has performed a self-test routine, the main menu will be displayed on the  
monitor of the Utility MXP (units are shipped with Kiosk Mode OFF). The Compass MXP is  
shipped with Kiosk Mode ON, and the monitor will therefore display the Kiosk Menu.  
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2.4 System Configuration  
The Compass MXP and Utility MXP have default settings from the factory enabling initial use.  
However the system must be configured for each installation. Configuration settings can be made  
via the system menu using the remote control, or more easily via telnet or web interface using IP.  
The following screen pictures are based on remote control access directly on the system, whilst  
the telnet or web interface gives a different visual layout but with the same configuration  
possibilities. Refer to Appendix 7 Web Interface for more details.  
Navigate through the menu system using the arrow keys and OK. Remember to press the Save  
button on the bottom of each menu to save the changes. Press Cancel (x) to return to the  
previous Menu. See General Use for more information about how to use the menus and the  
remote control.  
General configuration:  
1. Open the General Settings menu  
Press OK/Menu to open the Main Menu, if not already displayed. Select Control  
Panel - Administrator Settings - General to open the General Settings menu.  
Figure 2-2. General settings menu.  
2. Language  
Press OK in the Language field and select the wanted language from the list. Note:  
This General / Language governs the language on the Setting and Screen Menus  
when in normal mode. If multiple languages are desired in Kiosk mode then this is  
defined within the Kiosk settings menu.  
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2 Installation  
3. System Name / International System Name  
Enter a name in the System Name field using the number keys on the remote control,  
in the same way as with a mobile or cellular phone. Hold down the # key for one  
second to switch back and forth from numbers to alpha characters. The International  
System Name field is only visible if the System Name contains supported Asian and  
non-Latin text input.  
4. Auto Answer, Phone Book Settings, External Services Settings and  
Permissions  
Utility MXP requires Auto Answer to be activated, it is also recommended for  
Compass MXP. Otherwise these settings may be left unchanged if no special needs  
are required. See chapter General Settings for more information.  
5. Screen Settings  
The settings may be left unchanged if no special needs are required. The display  
layout may be changed at any time using the Layout button on the remote control.  
6. Software Options  
To activate options for the system, a new option key must be entered in the Software  
Options menu (see paperwork accompanying the system). The Presenter option key  
should be entered under New Option Key. Any bandwidth option key should be  
entered under New Bandwidth Key. For more information on these options, please  
contact your TANDBERG representative.  
7. Date and Time Settings  
Select your preferred Date and Time Settings.  
8. Save changes  
Remember to save any changes made in a menu by selecting the Save button on the  
menu line and pressing OK.  
Network configuration:  
1. Open the Network menu  
Press OK/Menu to open the Main Menu, if not already displayed. Select Control  
Panel - Administrator Settings - Network to open the Network menu.  
Figure 2-3. Network settings menu.  
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2. ISDN configuration  
Set the Network type to the desired network. Specify the settings for the selected  
network in the relevant menu. For details, follow the instructions in ISDN-BRI  
3. LAN configuration  
Select LAN Settings in the Network menu and specify the necessary LAN settings  
according to the instructions from your LAN administrator. For details, follow the  
instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN,  
refer to H.323 Settings as well.  
4. Network Profiles  
Please refer to Network Profiles for details  
5. Data Port  
Not available on this product.  
6. Save changes  
Remember to save any changes made in the menu by selecting the Save button on  
the Menu line and pressing OK.  
Kiosk Mode Settings:  
Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel -  
Administrator Settings Menu Settings Kiosk mode Settings to open the Kiosk Mode  
Settings menu.  
The default Kiosk Mode settings for the Utility MXP are:  
-
-
-
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Language menu  
Available languages  
Auto dial  
Allow use of Remote Control YES  
Phone Book  
Kiosk menu  
OFF  
check boxes with all languages*  
ON  
Local  
OFF  
After having configured the settings of the Utility MXP, you must activate Kiosk mode  
by setting Kiosk Mode til ON. Be avare that you cannot deactivate kiosk mode again  
through the menu, but only through the web interface, telent or the remote control.  
The default Kiosk Mode settings for the Compass MXP are:  
-
-
-
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-
-
Language menu  
Available languages  
Auto dial  
Allow use of Remote Control NO  
Phone Book  
Kiosk menu  
OFF  
check boxes with all languages*  
ON  
Local  
ON  
After having configured the settings of the Compass MXP, you must activate Kiosk  
mode by setting Kiosk Mode til ON. Be avare that you cannot deactivate kiosk mode  
again through the menu, but only through the web interface, telent or the remote  
control.  
See Kiosk Mode Settings for more details.  
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3 General Use  
3 General Use  
Wake up the system  
When the system is not in use, it is in standby mode and the screen is black. Wake up the system  
by picking up the handset. An incoming call or pressing any key on the Compass MXP will also  
wake up the system.  
Quick Key for IP Address  
If the IP address of the system has been mislaid or forgotten it can be shown temporarily on the  
screen by pressing the central button on the Compass MXP for at least 5 seconds, until the  
address appears on the screen. On the Utility MXP the remote control can be removed from the  
cabinet and the OK button pressed in the same manner.  
Quick Key to Deactivate Kiosk Mode  
If it is required to deactivate the Kiosk Mode without using the telnet or web interface the following  
must be performed using the remote control stored inside the cabinet. This is only possible if the  
setting Allow Use of Remote Control has been saved as ON. Please refer to later chapters on  
where the remote control should be directed to enable IR reception.  
Press 5 times on the Phone Book symbol then once on the number 3.  
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3.1 The Welcome Screen (Normal  
Mode)  
When the system is switched on, the normal welcome screen will be displayed. The welcome  
screen presents the menu and displays your main camera image in the background (main  
camera is system default). The ISDN/IP numbers and the system name are displayed in the  
upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.  
The welcome screen provides you with the most important system information:  
.
.
.
System Name  
Your ISDN Number  
Your IP Address or IP Number  
It is possible to customize the text on the welcome screen. See Menu Settings for how to edit  
welcome text.  
Figure 3-1. The Welcome Screen in normal mode.  
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3 General Use  
3.2 The Welcome Screen (Kiosk  
Mode)  
When the system is switched on and Kiosk Mode is ON and Show Menu is ON the welcome  
screen will be displayed. The welcome screen presents the menu and displays your main camera  
image in the background.  
An additional welcome screen can be shown if Language Menu is ON. The normal welcome  
screen will appear after the language has been selected.  
It is possible to customize the text on the welcome screen. See Menu Settings for how to edit  
welcome text.  
Figure 3-2. The Welcome Screen in Kiosk Mode.  
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Figure 3-3. Language selection menu.  
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3 General Use  
3.3 Using the Remote Control  
The Utility MXP is only controlled by the handset and from the far end. The system is not  
designed to be controlled by a remote control accessible to the user. The remote control is only  
for system setup and maintenance by authorized personnel. The IR receiver is a small hole just  
below the speaker grill, the remote control must be held directly in front of the small hole.  
The Compass MXP is controlled by the handset and the five buttons located on the cabinet. The  
system is not designed to be controlled by a remote control accessible to the user. There is no  
remote control delivered with the Compass MXP. System set-up must be done via telnet or web  
interface.  
Think of the remote control as a mobile phone with number keys and call keys. Use the arrow  
keys and OK to navigate the menu. The systems most commonly used functions are also  
accessible directly from the remote control.  
The TANDBERG remote control (TRC 3)  
1. Mic Off turns your microphone on and off.  
2. Arrow keys are used for navigation in the  
menu and for moving the camera* when the  
menu is hidden, see Navigation.  
3. Volume + and adjusts the Codec volume  
only and not the monitor's volume.  
4. The Layout key toggles between full screen  
and different display layouts  
5. Cancel takes you back one step in the menu  
system. Use Cancel to delete characters in an  
input field, see Navigation.  
6. Press the Call key to place a call, see Place a  
Call.  
7. Camera presets* define specific camera  
positions. Move the camera to the desired  
position and press and hold a number key for  
1 second to save the current camera position  
to that number key. To activate a preset  
whilst in a call, simply press and release that  
number key.  
8. Snapshot takes a snapshot of your video only  
while you are in a call.  
9. The Presentation key switches to a predefined  
presentation source. If the Presentation key is  
held down for 1 second then the Presentation  
video sources menu will appear.  
10. Press OK/Menu to show the menu and to  
select menu items, see Navigation.  
11. Use Zoom + and to zoom the camera in and  
out.*  
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TANDBERG COMPASS MXP / UTILITY MXP  
12. Selfview displays your outgoing video.  
Press Selfview again to turn selfview off.  
13. Use the Phone Book to store and recall  
video contacts for easy placement of  
calls, see Phone Book.  
14. Use the red End Call key to end the  
current call. Pressing this key when not  
in a call will place the system in Standby  
mode, see End Call and Standby.  
15. Number/Letter keys function in the same  
manner as with a mobile or cellular  
16. Press Touch tones when you are in a  
call and need to dial extension numbers  
etc. (instead of presets). Press the  
OK/Menu button to exit Touch Tones.  
Figure 3-4. Remote Control.  
*This does not apply to all systems with small integrated cameras.  
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3 General Use  
3.3.1 Navigation  
Arrow keys and OK  
Navigate in the menu with the arrow keys on the remote control. The  
orange selector on screen shows the selected item. Press OK to select.  
Cancel key  
In the main menu, pressing Cancel (X) will hide the menu. If the menu is  
hidden, bring it back with OK. In other menus, pressing Cancel (X) takes  
you one step back. In an input field, pressing Cancel (X) will delete  
characters/numbers to the left.  
Back/Cancel button  
The X button in the menu corresponds with the X key on the remote.  
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3.3.2 Number and Letter keys  
When accessing an input field where letters are required, the system automatically goes to letter  
mode. Writing letters works like on a mobile phone. Press the key that corresponds to your  
desired letter. Press the key as many times as needed to get the right letter. Change to lower or  
back to upper case letters with the a/A key, and space with the 0 _ key.  
To write numbers in a text input field, press the button through all the letters. Press once more  
and the number will appear.  
Example: How do I write "System 123" in the System Name input field (in General in  
Administrator Settings)?  
Press the 7-key four times to get an "S".  
Press the #-key once to switch between upper case and lower case letters.  
Press the 9-key three times to get a "y".  
Press the 7-key four times to get an "s".  
Press the 8-key once to get a "t".  
Press the 3-key twice to get an "e".  
Press the 6-key once to get an "m".  
Press the 0-key once to get space.  
Press the 1-key three times to get a "1".  
Press the 2-key four times to get a "2".  
Press the 3-key four times to get a "3".  
22  
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3 General Use  
3.4 On-screen Indicators  
The system has a number of icons signaling different settings:  
Microphone Off  
This indicator is shown when the microphone is turned off. Press the Mic off  
button again to turn the microphone back on, see Mic Off for details.  
Volume Off  
This indicator is shown when the volume is turned off. Press Volume + to turn the  
volume back on, see Volume + and - for details.  
Secure Conference, AES  
This double padlock indicator is shown when AES encryption (Secure  
Conference) is active, see Security for details.  
Secure Conference, DES  
This padlock indicator is shown when DES encryption (Secure Conference) is  
active, see Security for details.  
Not Secure Conference  
This open padlock indicator is shown during the initialization phase for AES or  
DES encryption. During this period the call is not secure, see Security for details.  
Warning  
This indicates that the system has detected a warning. Select the icon and press  
OK to see details on the warning. Please see Warnings for a list of possible  
warnings.  
Bad Network  
This indicator appears if the system detects network anomalies like packet loss,  
jitter etc., during a call. Open the menu by pressing the OK/Menu button and  
select the warnings icon too see details.  
23  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.5 Using the Kiosk Menu  
Figure 3-5. Kiosk Menu.  
Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press  
the central button to confirm selection.  
The menu contains the following items:-  
Volume  
Close  
24  
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3 General Use  
3.6 Using the Language Menu  
Figure 3-6. Language selection menu.  
The language selection menu is an optional menu, and is only active if Language Menu is ON in  
the Kiosk Settings.  
Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press  
the center button to confirm selection.  
25  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.7 Place a Call  
Autodial = ON  
If Autodial is activated on either the Utility MXP or Compass MXP then a call can be placed by  
simply lifting the handset from the cradle. The unit will then automatically call through the list of  
names held in either the Local or Global phone book. If no connection is made after 7 seconds  
the unit will proceed to the next name on the list. If the list is emptied without any connection the  
system will repeat through the list.  
Figure 3-7. Phone Book.  
Autodial = OFF  
If Autodial is not activated on the Compass MXP then it is possible to place a call using the five  
buttons to navigate through the kiosk menu. To place a call on the Compass MXP first select  
Place a Call on the main Kiosk Menu using the left / right buttons, then press the central button to  
confirm the selection.  
Then select the appropriate person or service to call by pressing the up / down buttons, and  
center button to confirm the selection.  
Selecting and confirming Back will return the user to the main Kiosk Menu.  
26  
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3 General Use  
3.8 Receive a Call  
How to answer an incoming call with Auto Answer = ON  
If Auto Answer is activated then it is not necessary to lift the handset, the call will  
automatically be answered and connected to the built in microphone and speaker, see  
Auto Answer for details.  
If wishing privacy within an Auto Answered call the user can pick up the handset, which  
will automatically switch the system over to the handset microphone and speaker.  
How to answer an incoming call with Auto Answer = OFF  
To accept incoming calls on either the Compass MXP or the Utility MXP simply lift the  
handset.  
On the Compass MXP it is also possible to answer by pressing the middle of the five  
buttons.  
How to reject an incoming call:  
To reject an incoming call on the Compass MXP select the Reject icon using the left /  
right arrow buttons then press the central button to confirm.  
It is not possible to reject a call on the Utility MXP.  
Figure 3-8. Answering a call.  
When idle, the system will accept all incoming calls as long as Incoming Telephone Calls are set  
to On, see Permissions for details.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.9 End Call  
Figure 3-9. Ending a call.  
How to end an Auto Dial call  
If Auto Dial is activated on either the Compass MXP or Utility MXP then replacing the  
handset onto the cradle will end the call  
How to end a non Auto Dial call (only possible on Compass MXP)  
To end a call press the central button on the Compass MXP cabinet to display the on-  
screen menu, then press the central button again to confirm the End Call selection  
How to end an Auto Answer call  
If the handset has been used on either the Compass MXP or Utility MXP together with  
Auto Answer = ON then replacing the handset will not end the call.  
Only the far end can end an Auto Answered call.  
.
28  
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3 General Use  
3.10 Using the Handset  
The handset has different functions depending on the setup of the unit, and depending on if the  
unit is outside or inside a call.  
When outside a call and with autodial activated, lifting the handset will waken the system  
from standby mode and will start to dial through the names stored in My Contacts.  
Replacing the handset onto the cradle will end the call.  
When outside a call and with autodial deactivated, lifting the handset will waken the  
system and show the Kiosk Menu if activated, otherwise self view will be shown.  
Replacing the handset onto the cradle will have no consequence.  
When an incoming call is ringing on the system and with auto-answer deactivated, lifting  
the handset will accept the call. Replacing the handset onto the cradle will end the call.  
When incoming call is ringing on the system and with auto-answer activated, lifting the  
handset after the call has been auto-answered will switch between built-in speaker &  
microphone and the handset. Replacing the handset onto the cradle after an auto-  
answered call will not end the call, but will switch back to the built-in speaker and  
microphone.  
When inside an existing call lifting the handset switches between the built-in loudspeaker  
and microphone and those contained in the handset. This feature is the same for both the  
Utility MXP and the Compass MXP. The switching is a toggling action, therefore upon  
replacing the handset on the cradle the unit will switch back to the built-in speaker and  
microphone.  
The above description of handset functions can also be related to the actual units and their  
default settings for Auto Answer and Auto Dial.  
Utility MXP  
(Default settings: Auto answer is ON and Auto dial is ON.)  
Lifting the handset outside a call will wake up the system and start to dial the numbers listed in  
the phone book. Thereafter, replacing the handset will end the call.  
An incoming call will automatically connect the call with speaker active. Lifting the handset in a  
call will switch from speaker mode to handset mode. If you hang up in a call, it will switch to  
speaker mode again.  
Compass MXP  
(Default settings: Auto answer is OFF and Auto dial is ON)  
Lifting the handset outside a call will wake up the system and start to dial the numbers listed in  
the phone book. Thereafter, replacing the handset will end the call.  
An incoming call will be connected by lifting the handset. Thereafter, replacing the handset on the  
cradle will end the call. Note: If an incoming call is answered by pressing the central button,  
29  
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TANDBERG COMPASS MXP / UTILITY MXP  
subsequent lifting of the handset will switch between speaker mode and handset mode, and  
replacing the handset will not end the call  
Alternative Compass (example)  
(Settings: Auto answer is OFF and Auto dial is OFF)  
Lifting the handset outside a call will wake up the system and you will see self view and the Kiosk  
menu on the screen. Thereafter replacing the handset will make no change.  
30  
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3 General Use  
3.11 Standby  
The system will automatically go to Standby mode when it is not in use. In standby mode, the  
screen and LED lamp are black. It is however still possible to receive incoming calls.  
How to turn off the standby mode:  
.
When the system is in standby, pick up the handset (on Compass MXP and Utility MXP)  
or press any of the buttons on the Compass MXP to activate the system again.  
The standby mode of the system should be used if the system is to be left idle.  
31  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.12 Phone Book - My Contacts  
The Phone Book My Contacts is a list of contacts that can be stored locally on the system. Within  
the normal operating mode (outside of Kiosk Mode) the list is known as My Contacts, and within  
Kiosk Mode it is represented only as a list on the Make a Call screen.  
The list of numbers within My Contacts is available for both Auto Dial (if activated) and for ringing  
via the Make a Call menu (only possible on the Compass MXP).  
It is possible to add new contacts and edit or delete existing contacts. My Contacts can store up  
to 200 contacts.  
It is possible to sort the names into a specific sequence by adding digits (e.g. 00-99) as a prefix to  
the name. The list is sorted alphanumerically.  
The settings box below depicts the My Contacts list when the Kiosk Mode is deactivated, i.e when  
in set-up mode.  
Note: With regard to Auto Dial and Make a Call, it is possible to select which Phone Book the  
system uses; either the locally stored My Contacts or the list available via LAN and TMS known  
as Corporate / Global Directory.  
Figure 3-10. Phone Book My Contacts.  
32  
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3 General Use  
3.12.1 Add New Contact  
The Add New Contact function is available from My Contacts.  
It is recommended to add new contacts remotely using the IP address and the web-interface or  
telnet.  
To perform the following using the remote control the Kiosk Mode must first be deactivated. This  
is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then  
once on the number 3 on the remote control. The remote control can be directed to the inside  
lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the  
wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just  
under the speaker grill.  
Add a new contact to My Contacts by:  
1. Select the New Contacts button to open the New Contacts dialog box.  
2. Enter Name by using the letter keys on the remote control. Input will automatically be  
interpreted as letters. Toggle between capital letters and small letters by pressing the #  
button on the remote control. The maximum name length is 30 characters. For numbers,  
press the # button for one second.  
3. Enter Number by using the number keys on the remote control. Input will automatically be  
interpreted as numbers. The maximum number length is 60 numbers. Use a star as  
separator in IP addresses. For letters, press the # button for one second.  
4. Alter the default setting of Call Type if necessary.  
5. Alter the default setting of Network if necessary.  
6. Alter the default setting of Bandwidth if necessary. For bandwidth 2x64 kbps or 2x56  
kbps, two numbers are required, see Default Call Settings for more details.  
7. Alter the default setting of Restrict (56k) if necessary.  
8. Press OK to save.  
Figure 3-11. Add New Contact  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.12.2 Edit Contact  
The Edit Contact function is available from My Contacts.  
It is recommended to add new contacts remotely using the IP address and the web-interface or  
telnet.  
To perform the following using the remote control the Kiosk Mode must first be deactivated. This  
is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then  
once on the number 3 on the remote control. The remote control can be directed to the inside  
lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the  
wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just  
under the speaker grill.  
How to edit a contact in the Local Phone Book:  
1. Select the contact that is to be edited.  
2. Press the left arrow on the remote control, followed by the down arrow until the Edit  
Contact icon is selected.  
3. The current settings for this contact are displayed in a dialogue box. Alter the wanted  
settings.  
4. Press OK to save.  
Figure 3-12. Edit Contact.  
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3 General Use  
3.12.3 Delete Contact  
The Delete Contact function is available from My Contacts.  
It is recommended to add new contacts remotely using the IP address and the web-interface or  
telnet.  
To perform the following using the remote control the Kiosk Mode must first be deactivated. This  
is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then  
once on the number 3 on the remote control. The remote control can be directed to the inside  
lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the  
wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just  
under the speaker grill.  
How to delete a contact:  
1. Select the contact that is to be deleted.  
2. Press the left arrow on the remote control, followed by the down arrow until the Delete  
Contact icon is selected. The Delete Contact dialogue box is displayed.  
3. Confirm by pressing the OK button again.  
Figure 3-13. Delete Contact.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.12.4 Copy Contact to My Contacts  
It is recommended to add new contacts remotely using the IP address and the web-interface or  
telnet.  
To perform the following using the remote control the Kiosk Mode must first be deactivated. This  
is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then  
once on the number 3 on the remote control. The remote control can be directed to the inside  
lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the  
wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just  
under the speaker grill.  
The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed  
Calls, Call History and Global Contacts folders, see Phone Book for details.  
It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will  
not be updated if the Global Contacts are updated from the management system.  
How to copy a contact from the Global Phone Book to the Local Phone Book:  
1. Select the contact to be copied to My Contacts.  
2. Press the left arrow on the remote control, followed by the down arrow until the Copy  
Contact to My Contacts icon is selected.  
A message box telling that the operation was successful will be displayed.  
36  
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3 General Use  
3.13 Camera Control  
The camera on the TANDBERG Compass MXP and Utility MXP is fixed and cannot be controlled  
by the user. The focus is pre-adjusted from the factory to suit a normal face to face call. No user  
adjustment is possible.  
37  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.14 Dual Stream  
(DuoVideoTF/H.239)  
Dual Stream is standard on the Utility MXP and Compass MXP. H.239 is the new ITU standard  
defining how to send two video sources simultaneously.  
With Dual Stream you have the opportunity to receive two different live video streams  
simultaneously, main video and one additional source. This is handy when receiving a  
presentation. You see the live presentation and the live video of the presenter simultaneously.  
When the far end discontinues the Dual Stream the Utilty MXP or Compass MXP will switch over  
to single stream.  
It is not possible to send a Dual Stream from the Utility MXP or Compass MXP.  
Dual Stream and Bandwidth  
Using Dual Stream, the quality automatically downspeeds to the optimal bandwidth. This means  
that you need higher quality to allocate enough bandwidth for the two video streams. Dual Stream  
borrows bandwidth from main video. When Dual Stream is closed, the bandwidth is returned to  
the main video.  
38  
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3 General Use  
3.15 Control Panel  
The control panel is only available when Kiosk Mode is deactivated.  
Figure 3-14. Control Panel menu  
The Control Panel contains the features:  
.
.
.
.
.
.
Audio Demonstration*  
* Audio Demonstration is not available on this product.  
39  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.16 Diagnostics  
The diagnostics panel is only available when Kiosk Mode is deactivated.  
Diagnostics allows testing of individual system components and displays the current system  
settings.  
Figure 3-15. Diagnostics menu.  
Diagnostics contain:  
.
.
.
.
.
.
.
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3 General Use  
3.16.1 System Information  
Select System Information to view system numbers, line status, software version, hardware serial  
number and other useful information. Press arrow key up and down to scroll in the System  
Information list.  
System Information contains:  
System Name  
My ISDN Number  
My IP Number  
My IP Address  
Software  
Version  
Internal Test  
Software  
Options  
Network  
Lines active  
Lines not active  
Hardware  
Serial  
Number  
MAC address  
Ethernet  
Speed  
installed  
Table 1. System Information.  
Note that the serial number is also found on a sticker on the system. It is  
essential for identifying the system when it comes to service contracts or  
other support activities. The serial number format is xx.xxxxx.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.16.2 Channel Status  
Comprehensive information about the call progress is available through the Channel Status  
window. This window indicates the various stages each B-channel goes through whilst  
establishing a connection.  
Status -  
BRI  
Comments  
Idle  
the channel is idle  
Calling  
Connected  
Sync  
when calling the network has acknowledged the call  
when connection is established  
when the channels are synchronized  
Active  
Releasing  
Released  
when all available channels are connected  
waiting for the network to confirm a release of the call  
when disconnected - the network has acknowledged the disconnection  
Table 2. Channel status.  
Cause codes  
The most common cause codes (for ISDN) are:  
1
2
Unallocated (unassigned) number  
No route to specified transit network (WAN)  
Normal clearing  
User busy  
No user responding  
Call rejected  
Invalid number format (incomplete number)  
Facility rejected  
Normal, unspecified  
No circuit/channel available  
Temporary failure  
Bearer capability not presently available  
Bearer service not implemented  
Requested facility not implemented  
Invalid call reference value  
Incompatible destination  
Invalid information element contents  
Recovery on timer expiry  
Internetworking, unspecified  
TANDBERG specific. undefined cause code  
16  
17  
18  
21  
28  
29  
31  
34  
41  
58  
65  
69  
81  
88  
100  
102  
127  
255  
Table 3. Cause codes.  
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3 General Use  
3.16.3 Call Status  
Comprehensive information about the call is available through the Call Status window. The menu  
has two columns, one for transmitted and one for received audio/video/data information. If Dual  
Stream is available on your system and in use, pressing the UP/DOWN keys will show one page  
per connected site. Some of the information fields will vary dependent on if H.320 (ISDN calls) or  
H.323 (IP calls) are made.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.16.4 System Selftest  
The system performs a check to determine internal hardware integrity. System Selftest is useful  
when you want to check if your network connection is active.  
44  
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3 General Use  
3.16.5 View Administrator Settings  
This window displays all the system settings. Use the arrow key on the remote control to scroll  
through the list. The administrator settings available will vary within the MXP system range  
depending on system and what software options installed.  
View Administrator Settings may contain:  
General Settings  
System Name  
Language  
Dual Monitor  
Auto answer  
Max Call Length  
Access Code  
Incoming MCU calls  
Incoming Telephone calls  
Far End Control  
Fallback to Telephony  
Screen Settings  
TV Monitor Format  
Picture Layout  
VGA Monitor Format  
VGA Out Quality  
PC Picture Format  
Allow VGA 50Hz  
Software Options  
Menu Settings  
Options Installed  
Serial Number  
Current Option Key  
Menu Timeout in Call  
Welcome Menu  
Welcome Picture  
Logo  
Balloon Help  
Display Welcome Text  
Welcome Text  
Administrator Password  
Presentation Settings  
Duo Video Mode  
Start up Video Source  
Presentation Source  
Snapshot Source  
Auto Display Snapshot  
PIP Appearance  
PIP Placing  
VNC Settings  
Address  
Display Number  
Call Quality  
Video Algorithm  
Audio Algorithm  
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TANDBERG COMPASS MXP / UTILITY MXP  
Interlaced  
Video Quality  
Main Camera  
PC  
Document Camera  
VCR  
AUX  
VNC  
Split Screen  
Default Call Settings  
Call Type  
Network  
Bandwidth  
Restrict (56k)  
Auto H320 Bandwidth  
Auto H323 Bandwidth  
SIP  
Audio Settings  
Inputs  
Mic1  
Mic2  
Mic3  
Audio4  
Audio5  
Audio6  
Mix Mode  
VCR Ducking  
Level Settings  
Outputs  
Mic1  
Mic2  
Mic3  
Audio4  
Audio5  
Audio6  
Out1  
Out2 (AUX)  
Out3 (VCR)  
Out1 Mode  
Level Settings  
Echo Control  
Out1  
Out2 (AUX)  
Out3 (VCR)  
Mic1  
Mic2  
Mic3  
Audio4  
Audio Levelling (AGC)  
Alert Tones & Volume  
Mics  
Audio5 (AUX)  
Audio6 (VCR)  
Received Audio  
Video Call Alert Tone  
Telephone Alert Tone  
Alert Volume  
Alert Speaker  
Key Tones  
Video Settings  
Camera Tracking Mode  
MCU Status Line  
Web Snapshot  
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3 General Use  
MultiSite Picture Mode  
Picture Control  
Video Name  
Focus  
White balance  
Brightness  
Main Cam  
AUX  
Doc Cam  
VCR  
PC  
VGA  
VNC  
Network Type  
ISDN-BRI\PRI\Leased E1\T1\Enternal  
H331  
ISDN Switch Type ETSI (Euro ISDN),…  
Line1 Setup On  
Number1  
Number2  
SPID1  
SPID2  
Line2 Setup On  
Number1  
Number2  
SPID1  
SPID2  
Line3 Setup On  
Number1  
Number2  
SPID1  
SPID2  
Advanced ISDN Settings  
Subaddress  
Validate Numbers (MSN)  
Parallel Dial  
Send Own Numbers  
Sending Complete  
ISDN-PRI Settings  
Channel Hunting  
Number Range  
ISDN-PRI Switch Type  
Max Channels  
Low Channel  
High Channel  
Search High, Low  
Line Settings:  
T1 Cable Length 1  
T2 Cable Length 2  
E1 CRC-4  
Advanced ISDN PRI Settings  
Leased E1/T1 Settings  
NSF Code Video  
NSF Code Telephone Call  
Call Control  
Network Interface  
Max Channels  
Start Channels  
T1 Line Coding  
Line Settings  
External network configuration  
Call Control RS66  
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TANDBERG COMPASS MXP / UTILITY MXP  
RS449/V.35 Compatible  
IP Settings  
IP assignment  
IP address  
IP subnet mask  
Gateway  
Ethernet Speed  
H.323 Settings  
E.164 Alias  
Use Gatekeeper  
Gatekeeper IP  
H.323 Prefix  
Advanced H.323 Settings  
IP Precedence  
RSVP  
NAT  
NAT Address  
QoS  
Audio  
Video  
Data  
Signaling  
IP Type of Service (TOS)  
Diffserv  
Audio  
Video  
Data  
Signaling  
SNMP Settings  
Streaming Settings  
SNMP Trap Host1  
SNMP Trap Host2  
SNMP Trap Host3  
SNMP Community  
Address  
Address Port  
TTL/Router Hops  
Streaming Source  
Allow Remote Start  
Announcements  
Video rate (kbps)  
Network Profiles  
Auto  
H.320  
H.323  
Network Profile 4  
Network Profile 5  
Network Profile 6  
Security  
Encryption  
Encryption mode  
Data Port 1  
Baud rate  
Parity  
Databits  
Stopbits  
Mode  
Data Port 2  
Baud rate  
Parity  
Databits  
Stopbits  
Mode  
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3 General Use  
3.16.6 IP Address Conflict Check  
The system will give a warning if there is an IP conflict. The user may initiate this check by  
selecting IP Address Conflict Check.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.16.7 Warnings  
If any warnings registered by the system it will be displayed in the Warnings menu. Open a  
warning in the list to get more information about the warning.  
Figure 3-16. Warnings.  
The following warnings are displayed if detected by the system:  
ISDN BRI warnings  
.
ISDN is enabled on BRI line x, but the line is not connected. Please check your network  
connection or disable the line. (101)  
.
There is something wrong with ISDN BRI line x. Please check your network connection.  
(102)  
IP network quality warnings  
.
.
.
The system is experiencing packet loss in the IP network. This may affect the quality of  
the call.  
The system is experiencing high jitter in the IP network. This may affect the quality of the  
call.  
The system is dropping IP packets due to latency in the network. This may affect the  
quality of the call.  
ISDN PRI warnings  
.
.
.
.
ISDN PRI is configured for this system, but the line is not connected. Please check your  
network connection or disable the network. (131)  
There is something wrong with the ISDN PRI line (Blue alarm). Please check your  
network connection. (132)  
There is something wrong with the ISDN PRI line (Yellow alarm). Please check your  
network connection. (133)  
There is something wrong with the ISDN PRI line (D-Channel not active). Please check  
your network connection. (134)  
External Network warnings  
External Network is configured for this system, but the line is not connected. Please  
check your network connection or disable the network. (161)  
.
Leased E1/T1 warnings  
Leased E1/T1 is configured for this system, but the line is not connected. Please check  
.
your network connection or disable the network. (191)  
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3 General Use  
.
.
There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your  
network connection. (192)  
There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your  
network connection. (193)  
H323 gatekeeper warnings  
.
.
Could not register to the gatekeeper.  
The gatekeeper rejected to register the system. Another system is already registered with  
the same alias or H.323 ID.  
.
.
.
.
The max capacity on the gatekeeper is reached. Registration failed.  
Tried to register to the gatekeeper without a valid alias. Registration failed.  
The system is not allowed to register with this gatekeeper.  
Can not find the gatekeeper. Check the gatekeeper configurations on the system.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.16.8 Text Chat  
While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from  
the Control Panel. Enter text in the displayed window.  
How to use Text Chat:  
1. Choose Text Chat from the Control Panel to open the Text Chat window.  
2. Enter text with the number keys like on a mobile phone. The text is sent to the far end  
continuously letter by letter.  
3. Press OK to end Text Chat and escape from the text chat window.  
Note that Text Chat is supported in point to point calls only.  
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3 General Use  
3.16.9 Administrator Settings  
Administrator Settings contains the configuration of the whole system. It is recommended to  
password protect Administrator Settings to prevent occasional users to make changes to the  
system. See Administrator Settings for further details.  
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TANDBERG COMPASS MXP / UTILITY MXP  
3.16.10  
Restart  
The restart is only available when Kiosk Mode is deactivated.  
Restart the system by pressing the Restart button. You are prompted with a dialog box saying:  
Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.  
Figure 3-17. Restart  
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3 General Use  
3.16.11  
User Guide  
The user guide is only available when Kiosk Mode is deactivated.  
The on screen user guide takes you through a quick step-by-step introduction to  
videoconferencing. It gives the user basic skills in how to use the system.  
Figure 3-18. User Guide.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4 Administrator Settings  
The administrator settings are only available when Kiosk Mode is deactivated.  
Figure 4-1. Administrator settings menu.  
Administrator Settings contain all the settings of the system. Making changes to Administrator  
Settings will change the behavior of the system. It is recommended to password protect the  
access to Administrator Settings to prevent occasional users from making crucial changes to the  
system, see Administrator Password.  
Administrator Settings contain:  
.
.
.
.
.
.
.
.
.
General  
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4 Administrator Settings  
4.1 General Settings  
The general settings are only available when Kiosk Mode is deactivated.  
When installing the system, go through the General Settings menu to ensure that you have the  
right settings for your system, see System Configuration.  
Figure 4-2. General settings menu.  
General Settings contain:  
.
.
.
.
.
.
.
.
.
* This field is only visible if the system name contains Asian and non-Latin character text input.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.1.1 Language  
The system supports 16 different languages for its on-screen menus; English, German, French,  
Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese  
Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to  
save.  
Note that pressing the Phone Book button 5 times followed by the number button 1 on the remote  
control will reset the menu language to English.  
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4 Administrator Settings  
4.1.2 System Name  
System Name identifies the system:  
.
.
.
.
.
.
On the welcome page.  
During an MCU conference call.  
When using the Web-interface.  
When the codec is acting as an SNMP Agent.  
Towards a DHCP server.  
H323 ID. Other systems can call in using this name instead of IP-number/IP-address.  
System Name is blank by default. System name can be alphanumeric and up to 50 characters  
long. Follow the installation procedure to enter a System Name.  
Note that if the system name contains Asian and non-Latin character text input, the  
International Name using Latin characters only, must be specified as well.  
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4.1.3  
International Name  
If the System Name contains Asian and non-Latin character text input, the International Name  
using Latin characters only, must be specified as well. This is in order to make other systems  
understand the system name.  
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4 Administrator Settings  
4.1.4 Auto Answer  
The auto answer setting decides whether an incoming call is put through automatically or  
manually.  
On  
The system will automatically answer all incoming calls.  
On+Mic  
Off  
The system will automatically answer all incoming calls and switch the  
microphone off when the call is connected. Press Mic Off to switch the  
microphone on.  
Off  
You must manually answer all incoming calls by pressing OK or the Call key.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.1.5  
Phone Book Settings  
Corporate Directory  
On  
Off  
The Corporate Directory is available in the menu.  
The Corporate Directory is hidden from the menu and is unavailable for users.  
IP address  
Enter the IP address of the management system that provides the Phone Book.  
Path  
The Path indicates the function of the management system.  
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4 Administrator Settings  
4.1.6  
External Services Settings  
External Services  
On  
Off  
When set to On External Services are available.  
When set to Off External Services are unavailable.  
IP address  
Enter the IP address of the service provider for External Services.  
Path  
Enter the Path to the External Services provider.  
The services available are defined by the service provider.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.1.7  
Permissions  
Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software  
Upgrade and Fallback to Telephony.  
Access Code  
An access code will help you control the use of the system. All users must enter a code to identify  
themselves and the call will be charged on their account. Access Codes are handy for group  
systems where there are more users or divisions that share the costs of using the system. Access  
Code can be set to "On" and "Off". Please refer to section Appendix 5 for more information on  
Access codes.  
On  
Off  
When making a call, an Access Code dialog box will be shown. The user must enter  
the correct password in order to put the call through.  
No password is necessary to make a call.  
Incoming Telephone Calls  
On  
Off  
The system will accept incoming telephone calls.  
The system will not accept incoming telephone calls. This is useful to prevent  
incoming calls from systems other than videoconferencing systems.  
Far End Camera Control  
On  
The far end will be able to:  
Control your camera  
Select your video sources  
Activate your camera presets  
Request snapshots  
Off  
The far end can access none of the four features above on the local system. You will  
however still be able to control the camera on the far end.  
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4 Administrator Settings  
Fallback to Telephony  
When dialing a number and the system fails to place a video call to the number dialed, the  
system will attempt to place a telephone call if Fallback to Telephony is enabled.  
On  
Off  
Enables fallback from video calls to telephone calls.  
Disables fallback.  
Far End ISDN System Upgrade  
It is possible to upgrade software remotely, i.e. a far end system may upgrade software on a local  
system via http on ISDN. The system to be upgraded must be configured to allow remote  
software upgrade. It is possible to set a password which is needed for the far end system to be  
able to accomplish the software upgrade.  
On  
Off  
The system will allow a remote system to upgrade local software.  
The system will not allow a remote system to upgrade local software.  
Note that the configuration can also be done via the telnet or the serial port.  
Maximum Call Length (minutes)  
This feature will automatically end both incoming and outgoing calls when the call time exceeds  
the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes),  
where 0 means off.  
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4.1.8 Screen Settings  
Auto Layout  
On  
If Auto Layout is On the system will change layouts automatically depending on the  
number of participants in a call and if you have a dual video stream or not. Please  
refer to Layout for more information.  
Off  
If Auto Layout is Off there will be no automatic layout changes during a call. All  
desired layout changes must be done manually.  
Note that when you receive low resolution images (176x144 pixels or less) the screen will  
automatically adjust to a smaller view to give optimum quality experience.  
Picture Layout  
The Advanced Picture Layout is related to the Layout button on the remote control and it can be  
used at any time to change the screen layout. For wide screen systems POP mode is  
recommended. You will get optimized picture layouts for wide screen by pressing the Layout  
button on the remote.  
Picture in  
Picture (PIP)  
Pressing the Layout button on the remote will result in an extra picture in  
smaller view (Picture in Picture). Press the Layout button to move it around  
in the corners of the screen and finally hide it. Pressing and holding Layout  
for 1 second will hide the small picture directly from any position.  
Picture  
outside  
Picture  
(POP)  
Press the Layout button to see the images side-by-side, e.g. 1+1 layout,  
where the far end and near end are displayed as images of equal size, see  
figure below.  
Press the Layout button once more to change to 1+2 layout. The far end  
image will be displayed as the main video, with the near end, usually the  
user of the system, as a smaller image in the upper right corner. If Duo  
Stream is used, the Dual Stream image is displayed as the main image and  
the far end and near end as smaller images to the right, see figure below for  
an example.  
Press the Layout button again to get the 1+3 layout.  
The next time the Layout button is pressed, the normal full screen view of  
the far end is displayed. Pressing and holding Layout for 1 second will  
always bring you back to full screen.  
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4 Administrator Settings  
Figure 4-3. Example of Picture in Picture.  
Figure 4-4. Example of 1+1 Side-by-Side view (wide screen).  
Figure 4-5. Example of 1+2 Picture outside Picture (wide screen).  
Figure 4-6. Example of 1+3 Picture outside Picture (wide screen).  
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Note that the following menu settings do not apply for all TANDBERG MXP systems. Please  
refer to the actual menu page on your system.  
VGA Monitor Format  
To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA  
Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a  
wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide  
Screen VGA display.  
Normal  
Wide  
Output format is optimized for Normal VGA monitors (4:3)  
Output format is optimized for Wide VGA monitors (16:9)  
Figure 4-7. Wide screen VGA or TV monitor in Normal (stretched) mode.  
Figure 4-8. Wide screen VGA or TV monitor In Wide (native) mode.  
VGA Out Quality*  
The supported range of VGA formats will be optimized for the VGA display monitor based on the  
source image.  
VGA Out Quality enables the user to change the preferred format for the DVI/VGA output. It is  
recommended to keep this setting in Auto unless your screen doesnt support some of the XGA  
or SVGA formats the system is using. Note that the VGA Out port support VESA Power  
Management.  
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4 Administrator Settings  
Auto  
VGA output format will be optimized dependant of the video source format,  
refresh and of the EDID information available.  
Supported formats are:  
SVGA (800x600) 75Hz  
XGA (1024x768) 60Hz / 75Hz  
WXGA (1280x768) 60Hz  
SVGA 800x600  
75Hz  
VGA output format is forced to SVGA format (800x600) 75Hz  
VGA output format is forced to XGA format (1024x768) 60Hz  
XGA 1024x768  
60Hz  
VGA Out Quality for Wide XGA:  
If VGA Monitor Format is set to Wide, PC Picture Format is set to Normal, VGA Out  
Quality is set to Auto, the layout on the monitor is either fullscreen or POP, and the  
input source to the largest window is PC with resolution 1024x768, the system will use  
WideXGA (1280x768) instead of XGA, when the monitor supports this.  
PC Picture Format (wide screen monitors only)  
PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide. Use  
this setting to determine if you want your PC presentations to be shown stretched in full screen,  
or with correct aspect ratio using part of the widescreen display. With the VGA Out Quality set to  
Auto the presentation will be of the best possible quality supported by the monitor.  
Normal  
Wide  
VGA output will have 4:3 aspect ratio on wide screen monitor.  
VGA output will utilize the wide screen monitor at full.  
Figure 4-9. PC presentation shown in Normal (correct ratio) mode.  
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Figure 4-10. PC Presentation shown in Wide (stretched) mode.  
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4 Administrator Settings  
4.1.9 Software Options  
In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the  
system is required after entering a new option and/or bandwidth keys. If the key is invalid, the  
original key will be used.  
The following options are available:  
1. No option  
2. Bandwidth options  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.1.10 Date and Time Settings  
NTP IP  
This is the NTP time server address from which the system can get updated time information.  
See IP Services for more details.  
Auto  
The NTP IP address is set automatically.  
Manual The NTP IP address is set manually.  
IP Address  
The IP Address for obtaining the date and time information.  
Time Zone  
Select the correct time zone for the location of your system.  
Date Format  
Choose between DD/MM/YY, MM/DD/YY, or YY/MM/DD as the desired date format.  
Time Format  
Select 12h or 24h time format.  
Daylight Savings  
On  
Off  
Automatically adjust for daylight savings changes.  
Do not adjust for daylight saving changes.  
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4 Administrator Settings  
4.1.11 Max Call Length  
This feature will automatically end both incoming and outgoing calls when the call time exceeds  
the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes),  
where 0 means off.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.2 Menu Settings  
The menu settings are only available when Kiosk Mode is deactivated.  
Figure 4-11. Menu settings menu.  
Menu Settings contain the settings:  
.
.
.
.
.
.
.
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4 Administrator Settings  
4.2.1  
Input Editor Language  
When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to  
enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone  
Book, using the remote control.  
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4.2.2 Menu Timeout In Call  
Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want  
the menu to time out automatically when you are in a call.  
On  
The menu will time out automatically after 15 seconds if there is no activity on the  
remote control. Menu timeout does only apply when you are in a call. Outside a call,  
the menu will not time out.  
Off  
The menu will not time out automatically. Press Cancel (X) to hide the main menu  
manually.  
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4 Administrator Settings  
4.2.3  
Balloon Help  
It is possible to enable / disable the balloon help window.  
On  
Off  
Choose On if you want help text windows to appear.  
There will be no help text window.  
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4.2.4  
Administrator Password  
It is recommended to put an Administrator Password on the system. The Administrator Password  
can be maximum 5 digits long. The Administrator Password dialog box will pop up when you  
choose Administrator Settings from the Control Panel. This will prevent occasional users from  
going in to administrator settings. With an administrator password, you can ensure that your  
system will behave in the same way every time and that only approved people are allowed to  
make changes to the system.  
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4 Administrator Settings  
4.2.5  
Kiosk Mode Settings  
Kiosk Mode  
In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four  
arrow keys and OK. You will get a simplified on-screen menu with only basic functionality  
available:  
.
.
.
.
make calls (using predefined contacts in the phone book)  
receive calls  
end calls  
adjust volume  
Note that deactivating the Kiosk Mode is only possible through the web interface, telnet or  
data port, or by pressing 5 times on the Phone Book symbol then once on the number 3.  
Using Kiosk Mode  
Outside a call the Welcome Menu will be displayed:  
Figure 4-12. Place a Call, Volume and Close.  
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In a call, the system will display Far End video in full screen. If Max Call Length is set to a value  
and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and  
10 seconds left of the call. If pressing OK when the system is in a call, the following menu will be  
displayed: End Call, Volume and Close.  
The following Kiosk Mode settings allow you to make some adjustments to the system's behavior  
in Kiosk Mode.  
Kiosk Mode - Language Menu  
Figure 4-13. Language selection menu.  
If Language Menu is enabled you will first see the language selection menu. Select language and  
the Welcome Menu will be displayed with your desired language.  
On  
Off  
When On the system will display the language menu as the first menu in kiosk mode.  
When Off the system will display the welcome menu in English (default).  
Kiosk Mode - Available Languages  
In Kiosk Mode the system supports 7 different languages for its simplified on-screen menu;  
English, German, French, Norwegian, Swedish, Italian and Spanish. Select the preferred  
language.  
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4 Administrator Settings  
Kiosk Mode - Auto Dial*  
On  
The system will automatically dial to the first contact in the Phone Book when he  
handset is lifted. If this contact is busy, the system will call the second number in the  
Phone Book and so on. If the user places the handset in the cradle, the system will  
switch to Speaker Mode. Only the Far End system can end the call.  
Off  
The system will not make a call automatically when the handset is lifted.  
* Applies only to systems with handset  
Kiosk Mode - Allow Use of Remote Control  
Yes  
All keys on the remote control are enabled.  
No  
All keys except the arrow keys and OK key are disabled.  
Kiosk Mode - Phone Book  
Local  
The system will use the Local Phone Book in Kiosk Mode.  
Corporate  
The system will use the Corporate Directory in Kiosk Mode.  
Kiosk Mode - Kiosk Menu  
On  
The Kiosk Mode menus will appear on the screen.  
Off  
No menus or indicators will appear on the screen.  
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4.2.6  
Startup  
Welcome Menu  
The Welcome Menu contains the Main Menu, System Status, your System Name and dial in  
numbers.  
On  
Off  
The Welcome Menu is shown when the system wakes up from standby mode.  
The Welcome Menu is not shown when the system wakes up from standby mode.  
Press the OK button to open the welcome menu.  
Welcome Picture  
The Welcome Picture is what you see in the background of the welcome menu.  
Selfview  
Off  
Selfview is shown in the background of the welcome menu. In most cases this  
means that main camera is displayed and you can see the video image of  
yourself.  
No picture is shown in the background of the welcome menu.  
Logo  
It is possible to upload a company logo to the system. For more information about how to upload  
a Logo, see Appendix 6. Set the Logo settings to On to display the logo.  
On  
Off  
Choose On if you want the company logo to appear in the background of the  
welcome menu.  
The logo is not displayed.  
Note: The TANDBERG Logo will be displayed if no other company logo is loaded and logo is  
enabled.  
Display Welcome Text  
The welcome text displays your system name and dial in numbers by default. It is possible to hide  
this information by choosing Display Welcome Text Off.  
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4 Administrator Settings  
On  
Off  
Welcome text is displayed on the welcome menu.  
Welcome text is not displayed on the welcome menu.  
Welcome Text  
You can change the welcome text to any text you like, instead of the default text. Remember that  
Display Welcome Text must be On to be able to edit the welcome text.  
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4.2.7  
Icons  
The following indicator icons may be set to on or off:  
.
.
.
.
.
.
Mic Off  
Volume Off  
On Air  
Encryption  
Bad Network  
Telephone  
See On-screen Indicators for details.  
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4 Administrator Settings  
4.3 Presentation Settings  
The presentation settings are only available when Kiosk Mode is deactivated.  
Figure 4-14. Presentation settings menu.  
Presentation Settings contain:  
.
.
.
.
.
.
.
.
.
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4.3.1 Presentation Start  
If your system has Dual Stream capabilities, you can show two video streams at the same time  
(see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual  
Stream (a second video stream) automatically when starting a presentation. Dual Stream requires  
the Presenter Option and H.263 video. To check which options are installed, see the System  
Information menu in Control Panel.  
Manual means that you manually choose if you want to start Duo Video or not every time you  
start a presentation.  
Auto  
Dual Stream starts automatically when you start a presentation (in other words,  
when you choose a second video source). If your system or the far end system is  
not capable of Duo Video/H.239, you will not use Dual Stream, but rather send the  
presentation source as your Main Video  
Manual When starting a presentation, select Presentation in the call menu and select Start  
Presentation. Choose a video source from the list displayed on the screen.  
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4 Administrator Settings  
4.3.2 H.239  
H.239 supports transmission of two video streams. It combines elements of Duo Video and  
People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video  
Stream*  
Enabled  
Disabled  
Enables H.239  
Disables H.239  
* The TANDBERG 550 MXP can only receive Dual Video Stream.  
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4.3.3 Startup Video Source  
The Startup Video Source is the video source on display when the system wakes up from  
standby mode. If you use Main Camera as start up source, the system will start with Main  
Camera every time the system wakes up from standby, regardless of what the previous user was  
using.  
You can change Startup Video Source to Main Camera, PC, Document Camera, VCR, AUX,  
VNC or Current depending on what video sources you have available for your system. Choosing  
Current will result in the last used video source before the system went to standby.  
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4 Administrator Settings  
4.3.4 Presentation Source  
The Presentation Source is connected to the Presentation button on the remote. Pressing the  
Presentation button will put the Presentation Source on display. Presentation Source is PC by  
default*. You can change the Presentation Source to any video source and none. Choosing none  
results in opening the Presentation menu when pressing the Presentation key.  
* Only for systems with the PC video input available.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.3.5 Snapshot Source  
When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default  
Snapshot Source. This means that you take a snapshot of the video source that is currently  
active.  
You can change the Snapshot Source to any video source. In this way you can program the  
snapshot key to apply only for PC for instance. Press Snapshot and you will take a PC snapshot  
regardless of what video source that is currently active.  
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4 Administrator Settings  
4.3.6 Auto-Display Snapshot  
Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if  
you wish not to have them displayed on the screen when they are sent or received. The  
snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for  
Manual, you must enter the Presentation menu to display a snapshot.  
Auto  
A sent or received snapshot will automatically be displayed on the screen.  
Manual A sent or received snapshot will not be displayed on the screen. To see the  
snapshot, choose Display Snapshot in the Presentation menu.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.3.7 PIP Appearance  
A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP  
enables you to see an extra picture in your video conference.  
Auto  
PIP Auto means that Picture In Picture will appear automatically when it is suitable.  
A picture in picture is nice when you use Duo Video and you need an extra window  
to see all the pictures. You can of course show or hide the PIP with the Layout  
button on the remote anytime.  
On  
Off  
PIP On means that a Picture in Picture will always be displayed.  
PIP Off means that PIP is not displayed automatically.  
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4 Administrator Settings  
4.3.8 PIP Placing  
PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the  
Layout button on the remote anytime.  
Top Right  
PIP is placed in the Top Right corner.  
PIP is placed in the Bottom Right corner.  
PIP is placed in the Bottom Left corner.  
PIP is placed in the Top Left corner.  
Bottom  
Right  
Bottom  
Left  
Top Left  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.3.9 VNC Settings  
VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and  
VNC for more information on how to use VNC.  
Address  
The IP-address of the PC with the VNC software installed. To find the IP-  
address of the PC, place the mouse pointer on the VNC program icon in the  
lower right corner of the Windows taskbar. You can also select Command  
Prompt from the Startup-menu\Run and type cmd then enter. This will open a  
command window and from here. Type ipconfigand press enter.  
Display  
Number  
The display number for VNC is 0 and upwards. If you are using WinVNC,  
double-click on the icon on the taskbar to view WinVNC properties. This  
number should correspond with Display Number in this menu.  
Password  
Enter the same password as specified in WinVNC properties. The password  
will be shown as asterisk signs (*) the next time you enter the menu.  
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4 Administrator Settings  
4.4 Call Quality  
The call quality setting is only available when Kiosk Mode is deactivated.  
Figure 4-15. Call quality menu.  
Call Quality contains the settings:  
.
.
.
.
.
.
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TANDBERG COMPASS MXP / UTILITY MXP  
4.4.1 Video Algorithm  
The system will automatically select the best video algorithm based on the video source and the  
capabilities of the remote system. Use this menu to disable video algorithms in case you have  
interoperability issues calling other systems.  
H.264  
H.263  
H.261  
Bandwidth efficient video compression and decompression.  
Normal video compression and decompression.  
Legacy video compression and decompression. The system will always have H.261  
enabled. Therefore it is impossible to uncheck H.261.  
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4 Administrator Settings  
4.4.2 Audio Algorithm  
The system will automatically select the best audio algorithm based on the call rate and the  
capabilities of the remote system. Use this menu to disable audio algorithms in case you want to  
remove low qualityaudio, or if you have interoperability issues calling other systems.  
G.722  
G.728  
G.711  
High quality audio (7 kHz at 48kbps, 56kbps or 64kbps)  
Compressed normal quality audio (telephone quality, 3.1 kHz at 16kbps)  
Normal quality audio (telephone quality 3.1kHz at 64kbps). This audio algorithm is  
mandatory for video conferencing equipment and is impossible to uncheck.  
G.722.1  
Compressed high quality audio (7 kHz at 24kbps, 32kbps and 48kbps).  
AAC-  
LD  
CD-quality audio, MPEG-4 Advanced Audio Coding Low Delay (20 kHz, mono at  
64kbps).  
Call Rate vs Audio algorithms selected  
Modify/remove algorithms used by unchecking the different audio algorithms.  
Automatically preferred audio algorithms on call rates up to and including 192kbps  
1. G.722.1 (24kbps or 32kbps)  
2. G.728 (16kbps)  
3. AAC-LD (64kbps or 56kbps)  
4. G.722 (56kbps, 64kbps or 48kbps)*  
5. G.711 (64kbps, 56kbps or 48kbps)**  
6. AAC-LD (48kbps or 128kbps)  
Automatically preferred audio algorithms on call rates above 192kbps  
1. AAC-LD (128kbps)***  
2. AAC-LD (64kbps or 56kbps)  
3. G.722 (64kbps, 56kbps or 48kbps)*  
4. G.722.1 (32kbps or 24kbps)  
5. G.728 (16kbps)  
6. G.711 (64kbps, 56kbps, 48kbps)**  
7. AAC-LD (48kbps or 128kbps)  
*
G.722 at 64kbps is used in H.323 (IP) calls only.  
** G.711 at 64kbps is used in SIP and H.323 (IP) calls only.  
*** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.4.3 Natural Video  
Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion  
video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video  
will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls.  
Auto  
Natural Video Auto will enable transmission of Natural Video from 768 kbps and  
above. Reception of Natural Video is in this case always enabled.  
Off  
Natural Video Off will disable both transmission and reception of Natural Video.  
384 kbps and above to 1920 kbps and above.  
Custom  
* 50 fields per second on PAL systems.  
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4 Administrator Settings  
4.4.4 Max Upstream Rate (kbps)  
The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be  
able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially  
useful for home offices with different upstream and downstream rates, typically ADSL.  
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4.4.5 Video Quality  
The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and  
Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as  
default.  
Motion  
Optimized for smooth motion video (CIF/SIF for low bandwidths, iCIF/iSIF for  
high bandwidths).  
Sharpness  
Auto  
Optimized for sharp video (4CIF/4SIF, SVGA, XGA).  
The system chooses the best of Motion or Sharpness depending on picture  
layout and bandwidth.  
4.4.5.1 Intelligent Video Management (IVM)  
It is possible to configure the picture sent from the system depending upon specific requirements  
and applications adding an additional level of flexibility and adaptability.  
Generally, the IVM will always try to transmit the format closest to the video input format. Each  
video input can be configured to either motion or sharpness:  
Motion*:  
When there is a need for higher frame rates, typically when a large number of participants are  
present or when there is a lot of motion in the picture.  
At low bit rate:  
.
.
.
.
CIF will be used from a PAL video input  
SIF from NTSC  
w288p from wide format (HD720p) input  
VGA/SVGA/XGA from PC, Digital Clarity  
At high bit rate:  
.
.
.
.
448p will be used from a PAL video input if Natural Video is Offor Autoor if  
Natural Video is x kbpsand the bit rate is lower than x kbps  
400p from NTSC if Natural Video is Offor Autoor if Natural Video is x kbpsand  
the bit rate is lower than x kbps  
iCIF will be used from a PAL video input, if Natural Video is x kbpsand the bit  
rate is higher than or equal to x kbps  
iSIF from NTSC, if Natural Video is x kbpsand the bit rate is higher than or equal  
to x kbps  
.
.
w448p will be used from a wide format (HD720p) input  
VGA/SVGA/XGA from PC, Digital Clarity  
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4 Administrator Settings  
Sharpness*:  
Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at  
lower bandwidths.  
.
.
.
.
4CIF will be used from a PAL video input, Digital Clarity  
4SIF from NTSC, Digital Clarity  
w720p will be used from a wide format (HD720p) input  
VGA/SVGA/XGA from PC, Digital Clarity  
IVM Resolution  
The following table shows relationship between Transmission modes selected by the system  
when Motion or Sharpness is set in the Call Quality menu. IVM will use this table to optimize the  
Video quality, according to the capabilities of the remote system(s):  
Basic Video  
Quality  
Video Input  
Transmission mode selection rules*  
MOTION  
MOTION  
PAL  
448p -> iCIF@50 -> CIF -> QCIF  
NTSC  
400p -> 448p -> iSIF@60 -> iCIF@60 ->  
SIF -> CIF -> QCIF  
MOTION  
VGA  
CIF -> QCIF  
MOTION  
SVGA  
XGA  
CIF -> QCIF  
MOTION  
CIF -> QCIF  
MOTION  
Wide  
PAL  
w448p -> w288p -> CIF -> QCIF  
4CIF -> VGA -> CIF -> QCIF  
4SIF -> 4CIF -> VGA -> SIF -> CIF -> QCIF  
VGA -> 4CIF -> CIF -> QCIF  
SHARPNESS  
SHARPNESS  
SHARPNESS  
SHARPNESS  
NTSC  
VGA  
SVGA  
SVGA -> XGA -> 4CIF -> VGA -> CIF ->  
QCIF  
SHARPNESS  
SHARPNESS  
XGA  
Wide  
XGA -> SVGA -> 4CIF -> VGA -> CIF ->  
QCIF  
w720p -> w576p -> w448p -> w288p -> CIF  
-> QCIF  
Table 4. Transmission mode with Motion or Sharpness selections.  
4.4.5.2 Native Resolutions  
The following live video resolutions are supported on the system*:  
Native NTSC:  
.
.
.
.
4SIF (704 x 480 pixels), Digital Clarity  
400p (528 x 400)  
iSIF (352 x 480 pixels), Natural Video  
SIF (352 x 240 pixels)  
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Native PAL:  
.
.
.
.
.
.
4CIF (704 x 576 pixels), Digital Clarity  
448p (576 x 448)  
iCIF (352 x 576 pixels), Natural Video  
CIF (352 x 288 pixels)  
QCIF (176 x 144 pixels)  
SQCIF (128 x 96 pixels)  
Native PC Resolutions:  
.
.
.
XGA (1024 x 768 pixels), Digital Clarity  
SVGA (800 x 600 pixels), Digital Clarity  
VGA (640 x 480 pixels), Digital Clarity  
Wide (16:9) Resolutions:  
.
.
.
.
w288p (512 x 288 pixels)  
w448p (768 x 448 pixels)  
w576p (1024 x 576 pixels)  
w720p (1280 x 720 pixels)  
* Note that the TANDBERG 550 MXP, the TANDBERG 1000 MXP and the TANDBERG Compass/Utility MXP do not  
transmit the following video formats: 448p, 400p, iCIF, iSIF, w288p, w448p, w576p, and w720p.  
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4 Administrator Settings  
4.4.6 Default Call Settings  
The system will use the Default Call Settings when making a call.  
In addition to the Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320  
Auto bandwidth and H.323 Auto bandwidth in Default Call Settings.  
Call Type  
Call Type can be set to:  
.
.
Video Call  
Telephone Call  
If either the Call Type is set to Telephone Call or the Place Telephone Call  
icon is selected when making a call, the call will be set up as a telephone call.  
In all other cases the call will be set up as a video call.  
Some network configurations may cause the setup of a video call to fail. The  
call will then be set up as a telephone call instead if Fallback to Telephony is  
enabled.  
Network  
The Network alternatives are:  
.
.
.
.
Auto  
ISDN  
H.323  
SIP  
If Auto is selected, the system will select the right network depending on the  
entered number:  
.
.
If an IP-address (e.g. 10.12.34.56 ) is entered, H.323 is selected.  
If the first digits in the number match those set in H.323 Prefix, H.323  
is selected.  
.
In other cases, ISDN (H.320) is selected.  
ISDN indicates:  
ISDN-BRI  
.
If a gatekeeper is present, it is possible to place IP-calls using telephone-  
stylenumbers, e.g. an E.164 alias, according to the numbering plan  
implemented in the gatekeeper. The gatekeeper will then translate the dialed  
number into an IP-address, see H.323 Settings for more information about  
gatekeepers.  
Select ISDN to ensure that the call is set up as an ISDN call.  
Select H.323 to ensure that the call is set up as an H.323 call.  
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TANDBERG COMPASS MXP / UTILITY MXP  
Select SIP to ensure that the call is set up as an SIP call.  
Bandwidth  
Bandwidth decides the quality of the video picture.  
When set to Auto the system will establish a connection using a proper  
bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP  
calls.  
When set to Max the system will set up the call with maximum bandwidth  
depending on the selected network.  
Overview*  
Auto:  
Max:  
384 kbps on ISDN/768 kbps on LAN  
384 kbps on ISDN-BRI  
768kbps (IP only)  
768 kbps = 12B, IP only  
512 kbps = 8B, IP only  
384 kbps = 6B  
320 kbps = 5B  
256 kbps = 4B  
192 kbps = 3B  
128 kbps = 2B, Bonding/H.221  
64 kbps = 1B, H.221  
* Note that some software versions and networks do not support all channel selections.  
Restrict  
(56k)  
A restricted call uses 56kbps channels rather then the default unrestricted  
64kbps channels.  
Some older networks (primarily in the USA) do not support 64kbps channels  
and require the use of restricted 56kbps calls. By default the system will dial  
an unrestricted call and downspeed to 56kbps if necessary.  
To force a restricted call, choose Restrict (56k) On.  
H.221 or 2x64 (2x56) Calling  
Some older or low end video systems do not have the ability to make bonded ISDN calls. In these  
cases it is necessary to dial both ISDN numbers separately to call those systems.  
These types of calls are often referred to as  
.
.
.
H.221 calls  
2x64 calls  
2x56 calls  
- as making 2 x 64 kbps or 2 x 56 kbps calls to the same system.  
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4 Administrator Settings  
Place this type of call by:  
.
.
.
.
Set Network to ISDN  
Set Bandwidth to 128 kbps  
A field for the 2nd number pops up in Call Settings.  
Enter the second number in the Call Settings field. For 128 kbps calls that use bonding,  
ignore the second number field and just enter one number to be dialed.  
Using sub-address / extension address / MCU password  
Sub-address is used to address different systems on the same ISDN line and is primarily used in  
European Countries. LAN equivalent extension address or TCS-4 is used to address different  
systems on a LAN, when dialing via a gateway.  
To specify an ISDN sub-address or its LAN equivalent extension address (TCS-4), add a star (*)  
after the number and then enter the sub-address/extension address.  
Example:  
12345678*10 ( <number>*<Sub-address/extension address/MCU password>)  
When dialing IP via a gateway, the number behind the star (*) on IP might be interpreted as an  
extension address.  
When calling to external MCUs requiring a password (TSC-1), this password can be added after  
the star (*). If no password is specified, the user will be asked to enter the password (after  
connecting to the MCU).  
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4.5 Audio  
The audio setting is only available when Kiosk Mode is deactivated.  
Figure 4-16. Audio settings menu.  
Audio contains the settings:  
.
.
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4 Administrator Settings  
4.5.1 Headset Level Settings  
Headset mic  
It is possible to adjust the headset microphone input level according to the sensitivity of the used  
headset. The on-screen audio level indicator will make it easier to set the correct input level  
settings. The input level should be adjusted so that the average level reaches within the yellow  
area, preferably in the middle. The headset microphone input level are adjustable in steps of 1.5  
dB from 0 dB to 22.5 dB.  
Headset out  
It is possible to adjust the audio output level to the headset loudspeakers.  
Figure 4-17. Headset level settings menu.  
Note that the system has separate volume settings for loudspeaker and headset output. The  
volume keys on the remote control also adjust the level of the headset output when the headset is  
activated by pressing the push-button, without changing the volume setting you have for the  
loudspeaker. When changing back to the loudspeaker, you will get the volume settings you had  
before you activated the headset.  
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4.5.2 Alert Tones and Volume  
Video Call Alert Tone and Telephone Alert Tone  
To help distinguish between incoming video calls and ordinary telephone calls, it is recommended  
to use different ringing tones for video calls and telephone calls.  
Alert Volume  
You may change the volume level for the selected ringing tone.  
Key Tones  
On  
Off  
There will be a sound indicator when pressing keys on the remote control.  
There will be no sound when pressing keys on the remote control.  
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4 Administrator Settings  
4.6 Video  
The video setting is only available when Kiosk Mode is deactivated.  
Figure 4-18. Video settings menu.  
Video contains the settings:  
.
.
.
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4.6.1 MCU Status Line  
On  
The MCU / DuoVideo indicator will be displayed and provide information about the  
conference.  
Off  
The MCU / DuoVideo indicator will not be displayed.  
Auto  
The MCU / DuoVideo indicator will be displayed for a few seconds and then timed  
out. When grabbing the remote control, the indicators will be shown again.  
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4 Administrator Settings  
4.6.2 Web Snapshots  
The system is able to generate JPEG snapshots and provide them to the world outside by  
request (as http getor via ftp). See Appendix 6 for descriptions of the possible snapshot files.  
On  
Off  
Snapshots generation is enabled.  
Snapshots generation is disabled.  
Note that web snapshots are not generated if the conference is encrypted.  
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4.6.3 Video Name  
As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC,  
dependent on what video sources are available on your system. The video names cannot exceed  
eight characters. The names correspond to the video names in the Presentation Menu (Choose  
Presentation from the main menu and open the Main Video or Presentation Video pop up menu).  
If video names are changed, you will see the changed name appear in the Main Video and  
Presentation Video menus.  
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4 Administrator Settings  
4.7 Security  
The security setting is only available when Kiosk Mode is deactivated.  
Figure 4-19. Security menu.  
Security contains the settings:  
.
.
.
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4.7.1 Encryption  
(Country specific)  
Auto  
The system will try to set up calls using encryption.  
Point to point calls: If the far end system supports encryption (AES or DES), the call  
will be encrypted. If not, the call will proceed without encryption.  
MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support  
encryption. The padlock symbol will indicate encryption mode (AES or DES). If there  
is a mix of AES and DES encryption, only the symbol for DES encryption (single  
padlock) will be displayed. The 'closed padlock' will only be displayed on each site  
when all links in the MultiSite conference are encrypted.  
If the far end supports encryption, the systems will initiate encryption after the call is  
connected (an open padlocksymbol will be displayed). When encryption has been  
established, a closed padlocksymbol will be displayed.  
On  
Off  
The system will only send and receive encrypted data. The call will not be  
established if not all participants support encryption.  
The system will not send or receive encrypted data.  
Technical encryption information like encryption algorithm and encryption check code can be  
found in the Call Status menu.  
* Only available on systems with MultiSite option supported and installed.  
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4 Administrator Settings  
4.7.2 Encryption Mode  
Auto  
The system will try to use the most secure encryption - AES, dependent on the  
capabilities of the other sites. For sites that do not support AES encryption, DES  
encryption will be tried.  
AES  
DES  
The system will try to use AES with 128 bits encryption when setting up calls. If AES  
is not supported by the other site(s), no other type of encryption will be initiated.  
The system will always try to set up the call using DES with 56 bits encryption on  
ISDN and IP. If all other sites do not support DES, no other type of encryption will be  
initiated.  
Both AES and DES Encryption are supported for mixed ISDN/IP calls. In addition AES -and DES  
Encrypted sites can be connected at the same time.  
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4.7.3 Passwords  
Administrator Password, IP Access Password, Streaming Password, VNC Password, Access  
Code and Remote Software Upgrade password are duplicated from their respective menus.  
Using the Security menu gives you a quick way to change all passwords of the system.  
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4 Administrator Settings  
4.8 Network  
The network setting is only available when Kiosk Mode is deactivated.  
Figure 4-20. Network settings menu.  
The network menu contain:  
.
.
.
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4.8.1 ISDN-BRI Settings  
To make sure your system will work properly using ISDN-BRI, make the following settings:  
1. Set ISDN switch type  
2. Enter ISDN line numbers (+ SPIDs if required)  
3. Disable unused lines  
Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries  
may be grayed out.  
ISDN switch type  
Select the type of ISDN network connected to your unit. Note that 1TR6 should only be used if  
you are operating the system behind a PABX.  
Line setup  
This menu allows you to program the numbers associated with your ISDN line. If you want to use  
this ISDN line, you need to set Enabled On and enter the numbers of your ISDN line. If some of  
the ISDN lines are not to be used, set Enabled Off. Line 1 should always be enabled. National  
ISDN and AT&T Custom ISDN might require SPID numbers associated with your ISDN numbers.  
If you have received two different SPID (Service Profile IDentifier) numbers for each ISDN line  
from your network provider, you must program both.  
Example*:  
Numbers  
SPIDS  
ISDN BRI 1:  
ISDN BRI 2:  
ISDN BRI 3:  
ISDN BRI 4:  
67838498  
67838498  
016783849800  
016783849810  
23478060  
23478070  
012347806000  
012347807000  
23478420  
23478430  
012347842000  
012347843000  
23478520  
23478530  
012347852000  
012347853000  
Table 5. Example of Line setup with numbers and SPIDs.  
* Note that some systems has less than 4 BRIs available.  
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4 Administrator Settings  
Advanced ISDN Settings  
Sub address  
Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN  
telephone number and line. The terminals are addressed by using different sub addresses. To  
call a terminal with a sub address, separate the ISDN telephone number and the sub address  
with a *. Note that this service has limited access on some ISDN networks.  
Example: 12345678*2 (up to four digit sub addresses are possible).  
Validate Numbers / MSN (Multiple Subscriber Number)  
The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals,  
with different numbers, to the same physical ISDN telephone line. If Validate Numbers is set to  
On only calls to those numbers specified in the Line Setup menus will be answered. This service  
can be ordered from your telephone company.  
Parallel dial  
On  
Off  
Channels will be dialed and connected in parallel when setting up a BONDING call.  
Channels will be dialed one by one, which may increase the dialing time.  
Send Own Numbers  
On  
Off  
The system will send its own numbers to the far end.  
The system will not send its own numbers to the far end, but please note that the  
network may still send your numbers to the far end.  
Sending Complete  
On  
Off  
The system will send the ISDN message information element Sending Complete.  
The system will not send Sending Complete.  
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4.8.2 LAN Settings  
LAN Settings contain:  
.
.
.
.
.
.
.
.
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4 Administrator Settings  
4.8.2.1 IP Settings  
Remember to restart the system after making changes to IP Settings. This can be done by  
selecting the Save and Restartat the bottom of the IP setting menu. Changes in IP Settings  
menu will not have any effect until the system is restarted.  
IP Protocol  
IPv4  
IPv6  
Both  
IP version 4 supported.  
IP version 6 supported. IP Address, IP Subnet Mask and Gateway will be disabled.  
Both IP version 4 and IP version 6 supported.  
IP-assignment  
DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.  
Note that for IPv6, DHCP is used for NTP / DNS Server Addresses.  
DHCP  
Static  
IP-address, IP-subnet mask and Gateway are not used because the DHCP server  
assigns these parameters.  
The systems IP-address, IP-subnet mask and Gateway must be specified in the IP-  
address field.  
IP-address  
IP-address defines the network address of the codec. This address is only used in static mode. In  
DHCP-mode, the assigned IP-address can be found on the Welcome Menu.  
IP-subnet mask  
IP-subnet mask defines the type of network. This address is only used in static mode. Your LAN-  
administrator will provide the correct value for this field.  
Gateway  
When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP  
addresses, IP address, subnet mask, and default gateway must be specified by the LAN  
administrator.  
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Ethernet Speed  
Auto  
The codec will auto-detect the speed/duplex on the LAN.  
10/Half  
10/Full  
100/Half  
100/Full  
The codec will connect to the LAN using 10Mbps speed/Half Duplex.  
10 Mbps speed/Full Duplex.  
100 Mbps speed/Half Duplex.  
100 Mbps speed/Full Duplex.  
IP Access Password  
By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP  
and WEB) requires a password. The default IP Access Password is TANDBERG.  
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4 Administrator Settings  
DNS Settings  
DNS Server 1-5  
DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be  
specified. If the network addresses are unknown, please contact your administrator or Internet  
Service Provider.  
DNS Domain Name  
DNS Domain Name is the default domain name suffix which is added to unqualified names.  
Example:  
DNS Domain Name is example.com, and the name to lookup is videosystemwill result in a  
videosystem.example.comDNS lookup.  
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4.8.2.2 H.323 Settings  
E.164 alias  
This is the E.164 address of the system. The E.164 address is equivalent to a telephone number,  
sometimes combined with access codes. Valid characters are 0-9,* and #. When using a  
gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address  
and the H.323 ID of the system.  
H.323 ID  
The H.323 ID of the system may be specified here. The System name is used if no H.323 ID is  
entered.  
H.323 Call Setup  
Direct  
An IP-address must be used in order to make a H.323 call. The system will  
not use a gatekeeper or CallManager  
Gatekeeper  
CallManager  
The system will use a gatekeeper to make a H.323 call.  
The system will use a CallManager to make a H.323 call.  
H.323 Prefix  
When dialing a number prefixed with digits specified by H.323 Prefix, and with Net: Auto, an  
H.323 call will be placed.  
Example:  
H.323 Prefix is "555". Dialing "55582" with "Net:Auto" will select LAN.  
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Gatekeeper Settings  
Gatekeeper Discovery  
Auto  
The system will automatically try to register on any available gatekeeper. If a  
gatekeeper responds to the request sent from the codec within 30 seconds this  
specific gatekeeper will be used. This requires auto discovery on the gatekeeper  
as well. If no gatekeeper responds, the system will not use a gatekeeper for  
making H.323 calls and hence an IP-address must be specified manually.  
Manual The system will use a specific gatekeeper identified by Gatekeeper IP-address.  
Gatekeeper IP Address  
This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and  
Gatekeeper Discovery: Manual.  
Note that if your system is part of a TANDBERG Expresswayfirewall traversal solution and  
is placed outside the firewall, you should register the IP address of your Border Controller as  
the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.  
Authentication Mode  
Auto  
If Authentication Mode is set to Auto and the gatekeeper indicates that it requires  
authentication, the endpoint will automatically try to authenticate itself to the  
Gatekeeper.  
Off  
If Authentication Mode is set to Off the system will not try to authenticate itself to a  
Gatekeeper, but will still try a normal registration.  
Authentication ID / Authentication Password  
The system sends the Authentication ID and Password to a Gatekeeper for authentication. The  
authentication is a one way authentication from the endpoint system to a Gatekeeper, i.e. the  
endpoint is authenticated to the Gatekeeper. If the Gatekeeper indicates that no authentication is  
required, the endpoint will still try to register.  
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CallManager Settings  
CallManager IP  
This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.  
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4 Administrator Settings  
Advanced H.323 Settings  
The Advanced H.323 Settings only have an effect if they are supported by your IP infrastructure.  
NAT  
NAT, Network Address Translation, is used when a PC and a videoconferencing system are  
connected to a router with NAT support. NAT support in the videoconferencing system enables  
proper exchange of audio/video data when connected to an external videoconferencing system  
(when the IP traffic goes through an NAT router). When NAT is On, the NAT Server Address will  
be shown in the startup-menu: "My IP Address: 10.0.2.1".  
On  
The system will signal the configured "NAT Address" in place of its own IP-address  
within Q.931 and H.245.  
Auto  
The system will try to determine if the "NAT Address" or the real IP-address should  
be used within signalling. This is done to make it possible to place calls to endpoints  
on the LAN as well as endpoints on the WAN.  
NAT Address  
This must be the external/global IP-address to the router with NAT support. Packets sent to the  
router will then be routed to the system. In the router, the following ports must be routed to the  
systems IP-address:  
Port 1720  
Port 5555-  
5560  
Port 2326-  
2365  
Please contact your TANDBERG representative for further information.  
RSVP  
Auto  
Off  
Resource Reservation Protocol enables the systems to request the optimal amount  
of bandwidth for the duration of an IP videoconference.  
Resource Reservation Protocol is switched off.  
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H.323 Ports  
Static  
When selecting static H.323 ports for TCP connections the ports 5555 to 5565  
will be used for Q.931 and H.245 respectively.  
Dynamic  
The system will allocate which ports to use when opening a TCP connection.  
The reason for doing this is to avoid using the same ports for subsequent calls  
as some firewall consider this as a sign of attack.  
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4 Administrator Settings  
4.8.2.3 SIP Settings  
Mode  
On  
Off  
Setting the SIP mode to on will enable the system for incoming and outgoing SIP  
calls.  
Setting the SIP mode to off will disable incoming and outgoing SIP calls from the  
system.  
Display Name  
The Display name part of the SIP Address (URI) is usually a full name or system name.  
Examples:  
Alice Wonderland”  
System 01”  
SIP Address  
The SIP Address is the SIP URI used to address the system.  
SIP Address (URI): <text field>  
Examples:  
1234”  
Server Discovery  
Auto  
When Auto is selected, the SIP Server address is obtained using Dynamic Host  
Configuration Protocol (DHCP).  
Manual When Manual is selected, the manually configured SIP Server address will be  
used.  
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Server Address  
The Server Address is the manually configured address for the outbound proxy and registrar. It is  
possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP  
and UDP, but another one can be provided.  
Server Address: <text field>  
Examples:  
sipserver.example.com”  
sipserver.example.com:5060”  
10.0.0.2”  
10.0.0.2:5061”  
Authentication  
User Name  
This is the user name part of the credentials used to authenticate toward the SIP Server.  
User name: <text field>  
Password  
This is the password part of the credentials used to authenticate toward the SIP Server.  
Password: <text field>  
Server Type  
Available servers are: Auto, Nortel, Microsoft and Experimental  
Current RFCs and Drafts supported:  
.
.
.
.
RFC 3261 SIP: Session Initiation Protocol  
RFC 2327 SDP: Session Description Protocol  
RFC 3264 An Offer/Answer Model with the Session Description Protocol (SDP)  
RFC 3263: Session Initiation Protocol (SIP): Locating SIP Servers - No support for  
NAPTR records.  
.
.
RFC 3311 The Session Initiation Protocol (SIP) UPDATE Method  
RFC 2976 SIP INFO Method  
.
Draft-levin-mmusic-xml-media-control-03.txt - Used for video fast picture update  
requests  
.
RFC 3361 Dynamic Host Configuration Protocol (DHCP-for-IPv4) Option for Session  
Initiation Protocol (SIP) Servers  
.
.
RFC 3550 RTP: A Transport Protocol for Real-Time Applications  
RFC 2032 RTP Payload Format for H.261 Video Streams  
.
Draft-ietf-avt-rfc2032-bis-06.txt - Draft for advanced video signaling including  
resolution and mpi.  
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4 Administrator Settings  
.
.
RFC 2190 RTP Payload Format for H.263 Video Streams  
RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video  
(H.263+)  
.
Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including  
resolution, mpi, annexes and custom formats.  
.
.
RFC 3047 RTP Payload Format for ITU-T Recommendation G.722.1  
RFC3581 An Extension to the Session Initiation Protocol (SIP) for Symmetric Response  
Routing  
.
.
RFC3984 RTP Payload Format for H.264 Video  
RFC3016 RTP Payload Format for MPEG-4 Audio/Visual Streams  
Media Capabilities supported in SIP:  
Audio:  
PCMU (G.711 u-law)  
PCMA (G.711 a-law)  
G.722 64 kbps  
G722.1 24kbit  
G.722.1 32 kbps  
Video:  
H.261: QCIF 1/30, CIF 1/30  
H.263: SQCIF 1/30, QCIF 1/30, CIF 1/30, 4CIF 2/30  
H.263++: XGA 4/30, SVGA 3/30, VGA 2/30, SQCIF 1/30, QCIF 1/30, CIF 1/30, 4CIF 2/30  
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4.8.2.4 Wireless LAN Settings  
SSID (Service Set Identification)  
Example WLANNETWORK. Defines a local network id for this wireless region. It must be the  
same for all end points and the access point. An endpoint will find the access point if the SSID is  
correct, however if the encryption key is faulty it will not transmit any data.  
Community (optional)  
Community can be used when connecting to an access point where the SSID is the same.  
Example Unit2.  
WLAN Mode  
AdHoc  
Used when not communicating with an access point.  
Managed Used when communication is made through an access point.  
Make sure the corresponding settings are programmed into the access point. Press Restart”  
from Control Panel in order to activate the settings.  
Required cards  
Compaq WL110 11 Mbps Wireless LAN  
Lucent Orinoco 11 Mbit/s SILVER  
Lucent Orinoco 11 Mbit/s GOLD  
Cisco Aironet 350 series (AIR-PCM 350 series)  
Enterasys Networks RoamAbout 802.11 DS High Rate  
Melco Buffalo WLI-PCM-L11G  
Recommended access point  
Compaq WL410 base station  
Note! The PC card/PCMCIA-card used must comply with the relevant regulations for such  
cards in the country where it is used. The unit must be supplied by power supply (AC-DC  
adapter) powerbox SPN-270-12, which complies with the requirements for limited power  
source according to IEC/EN 60950.  
Encryption  
Select Encryption if you want to use WEP encryption on your Wireless LAN connection.  
Increased encryption level will decrease performance.  
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4 Administrator Settings  
Use  
Select which of the keys shown below you want to use.  
Key:  
Key 1-  
4
The 64-bit keys can consist of a leading star (*) and 5 characters.  
The 128-bit key can consist of a leading star (*) and 13 characters.  
Start with a * and then the text. Example: 128 bit key: *secretkeyhome.  
Encryption using Hex numbers The 64-bit keys can consist of 10 hexadecimal digits. Example:  
de01ad4dbe. The 128-bit key can consist of 26 hex numbers.  
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4.8.2.5 SNMP Settings  
SNMP Settings  
SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network  
Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in  
a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC  
program etc.). SNMP traps are generated by the agent to inform the manager about important  
events.  
Traps can be sent to multiple SNMP Trap Hosts. Enter the IP address of up to three SNMP  
managers. All traps will then be sent to the hosts listed.  
SNMP Community names are used to authenticate SNMP requests. SNMP requests must have a  
passwordin order to receive a response from the SNMP agent in the codec. Note that the  
SNMP Community name is case sensitive. The default password is "public".  
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4 Administrator Settings  
4.8.2.6 IP Services  
NTP IP  
This is the NTP time server address from which the system can get updated time information.  
This is a requirement for proper operation if H.235  
authentication is implemented.  
The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference  
time server. The NTP IP setting holds the IP address to a time source where the system can get  
the exact time. The time server will subsequently be queried every 24th hour for time updates.  
The system will use the time to timestamp messages transmitted to Gatekeepers or Border  
Controllers requiring H.235 authentication.  
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4.8.2.7 Quality of Service  
QoS Type  
Off  
No QoS is used.  
Diffserv  
Diffserv QoS method is used. Please see below for details.  
IP Precedence QoS method is used. Please see below for details.  
IP  
Precedence  
IP Precedence Video  
Used to define which priority audio, video, data and signaling should have in the network. The  
higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of  
packets.  
Auto will provide the following priority:  
Audio  
Video  
Data  
Signaling  
4
4
3
6
IP Type of Service (TOS) helps a router select a routing path when multiple paths are available.  
Delay  
Tells the router to minimize the delay.  
Tells the router to maximize the throughput.  
Tells the router to maximize the reliability.  
Tells the router to minimize the cost.  
Throughput  
Reliability  
Cost  
IP Precedence Telephony  
Used to define which priority audio should have in the network for telephone calls. The higher the  
number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets.  
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4 Administrator Settings  
Auto will provide the following priority:  
Audio  
4
Diffserv Video  
Used to define which priority Audio, Video, Data and Signaling packets should have in an IP  
network. The priority ranges from 0 to 63 for each type of packets.  
Diffserv Telephony  
Used to define which priority Audio packets should have in an IP network for telephone calls. The  
priority ranges from 0 to 63 for each type of packets.  
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4.8.2.8 IEEE 802.1x  
802.1X  
The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are  
EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x  
Mode to On.  
On  
Off  
802.1x authentication enabled  
802.1x authentication disabled  
Anonymous Identity  
The 802.1x Anonymous ID string is to be used as unencrypted identity with EAP types that  
support different tunneled identity, EAP-PEAP and EAP-TTLS. The anonymous ID, if set, will be  
used for the initial (unencrypted) EAP Identity Request.  
Identity  
The 802.1x Username is the username needed for 802.1x authentication.  
Password  
The 802.1x Password is the password needed for 802.1x authentication.  
EAP-MD5  
On  
The EAP-MD5 protocol is enabled  
Off  
The EAP-MD5 protocol is disabled  
EAP_TTLS  
On  
The EAP_TTLS protocol is enabled  
Off  
The EAP_TTLS protocol is disabled  
EAP-PEAP  
On  
The EAP_PEAP protocol is enabled  
Off  
The EAP_PEAP protocol is disabled  
Note that 802.1x wireless LAN is not supported.  
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4 Administrator Settings  
4.8.3 Network Profiles  
This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a  
prefix to a profile, this prefix will automatically be added in front of the number being dialed.  
Example:  
0 is added as a Call Prefix to the 2nd profile, ISDN. If you enter 12345678 in the dial menu  
and select ISDN, the number dialed will be 012345678.  
Using the three last profiles you can enter the name of a profile, prefix and network selection.  
This is useful if you have a fixed prefix for your service provider.  
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TANDBERG COMPASS MXP / UTILITY MXP  
4.8.4 Restore Default Settings  
Restore Default Settings will restore all administrator settings. Note that this will not affect your  
Call Directory information, Network Type, Line Setup numbers or your SPID numbers.  
Note that when holding the headset / speaker button while turning on the power, and while the  
notification lamp is flashing, it is possible to press:  
.
.
.
The number button 1 to restore default values.  
The number button 2 to reformat flash disk.  
The number button 3 to swap images.  
While the notification button is flashing even faster, press the # button in order to confirm the  
choice.  
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TANDBERG COMPASS MXP / UTILITY MXP  
5 Interfaces  
This chapter describes details on the available connectors on the back of the system.  
.
.
.
Figure 5-1. Connectors.  
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TANDBERG COMPASS MXP / UTILITY MXP  
5.1.1 Video  
1 Video Input  
.
1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input  
supporting resolutions SVGA (800x600), XGA (1024x768) and SXGA (1280x1024),  
analog or digital.  
DVI and specifications:  
DVI stands for Digital Video Interface, and is a form of video interface technology made to  
maximize the quality of flat panel LCD monitors and high-end video graphics cards.  
The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or  
standard analog VGA signals, depending on what type of monitor is connected.  
DVI Specifications  
TANDBERG DVI-I follows the VESA Monitor Timing Standard v1.08, also knows as Display  
Monitor Timing (DMT).  
Analog  
Horizontal  
Frequency  
Vertical  
frequency  
Pixel  
Clock  
800x600 @  
75Hz  
46.875kHz  
75.00Hz  
49.50MHz  
1024x768  
@ 60Hz  
48.363kHz  
60.004Hz  
65.00MHz  
Digital  
800x600 @  
75Hz  
46.875kHz  
48.363kHz  
75.00Hz  
49.50MHz  
65.00MHz  
1024x768  
@ 60Hz  
60.004Hz  
Table 6. DVI-I Video resolution supported in F1 and above  
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5 Interfaces  
Supported DVI cables:  
TANDBERG supports DVI-D Single-Link, DVI-A and DVI-I Single-Link format cables.  
DVI-D cables transmit digital T.M.D.S. signals, DVI-A cables transmit analog VGA signals and  
DVI-I cables can transmit either digital or analog signals.  
It is possible to extend existing DVI cables by the use of extension cables. The maximum cable  
length however, is 5 meters. Going beyond that may result in quality loss.  
Pin  
1
Signal  
Assignment  
Pin  
9
Signal  
Assignment  
Pin  
17  
18  
19  
20  
21  
22  
23  
Signal  
Assignment  
T.M.D.S.  
Data2-  
T.M.D.S.  
Data1-  
T.M.D.S. Data0-  
2
T.M.D.S.  
Data2+  
10  
11  
12  
13  
14  
15  
T.M.D.S.  
Data1+  
T.M.D.S. Data0+  
3
T.M.D.S.  
Data2/4 Shield  
T.M.D.S.  
Data1/3 Shield  
T.M.D.S.  
Data0/5 Shield  
4
T.M.D.S.  
Data4-  
T.M.D.S.  
Data3-  
T.M.D.S. Data5-  
5
T.M.D.S.  
Data4+  
T.M.D.S.  
Data3+  
T.M.D.S. Data5+  
6
DDC Clock  
+5V Power  
T.M.D.S. Clock  
Shield  
7
DDC Data  
Ground (return  
for +5V, HSync  
and VSync)  
T.M.D.S. Clock+  
8
Analog Vertical  
Sync  
16  
Hot Plug Detect  
24  
T.M.D.S. Clock-  
Analog Blue  
C1  
C4  
Analog Red  
C2  
C5  
Analog Green  
C3  
Analog  
Horizontal  
Sync  
Analog Ground  
(analog, R, G &  
B return)  
Table 7. DVI-I - Combined Analog and Digital Connector Pin Assignments.  
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5.1.2  
Audio  
All audio inputs are active by default. For further information, refer to chapter Audio.  
Headset  
.
1 headset connector, 2.5mm 3-pole mini-jack.  
The headset plug must have the following configuration:  
Tip:  
Ring:  
Sleeve:  
microphone output  
earphone (receiver input)  
common/ground  
Headsets with the microphone positioned in front of the users mouth, connected to the earphone  
through a rod, tend to give more echo than earbud headsets with the microphone attached to the  
cord. TANDBERG recommends the Plantronics MX100 headset (www.plantronics.com, products  
mobile).  
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5 Interfaces  
5.1.3 Network  
Ethernet:  
1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 768kbps  
To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard  
Ethernet cable).  
The cable specification is:  
1 ------------ 1  
2 ------------ 2  
3 ------------ 3  
6 ------------ 6  
If no LAN is available and the codec is connected directly to a computer, use a crossover cable.  
The crossover cable specification is:  
If such a connection is needed, the system and the PC must use staticTCP/IP settings because  
no DHCP server is controlling the small LAN, which has been created between the computer  
and the system. When configuring a back-to-back connection between the PC and the system,  
make sure both static IP addresses exist on the same subnet.  
ISDN BRI Interface:  
ISDN I.420 (RJ-45 Jack) Basic Rate Interface S/T (2B+D), 128 kbps per ISDN I/F  
To connect the system to BRI, use the ISDN cable provided by TANDBERG (or a standard BRI  
cable).  
The pinout of the S/T interface is:  
BRI  
Pinout  
TX+  
RX+  
Pin-3  
Pin-4  
Pin-5  
Pin-6  
RX-  
TX-  
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6 Appendices  
Appendices:  
.
.
.
.
.
.
.
.
.
.
.
.
.
Appendix 1: Technical Specification  
Appendix 2: Bandwidth Information  
Appendix 3: Environmental considerations  
Appendix 4: Guidelines for setting up videoconferencing rooms  
Appendix 5: Security  
Appendix 6: Using the file system  
Appendix 7: Web Interface  
Appendix 8: Connecting the system to ISDN using NT1 network adapters  
Appendix 9: Remote control  
Appendix 10: CallManager registration  
Appendix 11: Diagnostic Tools for IP  
Appendix 12: System Upgrade  
Appendix 13: Declaration of Conformity  
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6 Appendices  
Appendix 1  
Technical Specification  
UNIT DELIVERED COMPLETE WITH:  
Wireless remote control, built-in camera, microphone,  
speakers, cables, 12.1" LCD screen, robust cabinet,  
LED light source  
SECURITY FEATURES  
Management via HTTPS  
IP Administration Password  
Menu Administration Password  
Dialing Access code  
LCD SCREEN  
Wide view angle screen  
XGA resolution  
Streaming password  
H.243 MCU Password  
VNC password  
Auto or manual brightness  
SNMP security alerts  
Disable IP services  
MD-5 Challenge  
Network settings protection  
SIP Authentication via NTLM and Digest Authentication  
IEEE 802.1x  
Display Area (mm) 245.8 x 184.3 (12.106-inch diagonal)  
Number of Dots 1024 x 3 (H) x 768 (V)  
Pixel Pitch (mm) 0.240 (H) x 0.240 (V)  
Color Pixel Arrangement RGB vertical stripe  
Display Mode normally white  
Optimum Viewing Angle (Contrast ratio) 6 o'clock  
Brightness (cd/m2) 300  
NETWORK INTERFACES  
3 x ISDN BRI (RJ-45), S-inter face  
1 x LAN / Ethernet (RJ-45) 10/100 Mbit  
(LAN / DSL /cable modem)  
1 x PC card slot (PCMCIA) for wireless LAN  
1 x USB  
BANDWIDTH (770/880/990)  
H.320 up to 384 kbps  
H.323 up to 768 kbps  
SIP up to 768 kbps  
FIREWALL TRAVERSAL  
TANDBERG Expressway TechnologyTM  
Auto NAT  
WIRELESS LAN SUPPORT  
Compliant with IEEE 802.11b, up to 11 Mbit  
Support for 64 / 128 bit encryption (WEP)  
Infrastructure or ad-hoc mode  
VIDEO STANDARDS  
H.261, H.263, H.263+, H.264  
ETHERNET / INTERNET / INTRANET CONNECTIVITY  
TCP / IP, DHCP, ARP, FTP, Telnet, HTTP, HTTPS,  
SOAP and XML, MD-5 Challenge  
SNMP Enterprise Management  
Internal web server  
Internal streaming server  
VIDEO FEATURES  
Intelligent Video Management  
Picture in Picture (PIP)  
Dual Monitor Emulation (Side by Side)  
PC Zoom  
Simultaneous videoconference & local PC mode  
OTHER MAJOR STANDARDS SUPPORTED  
H.231, H.233, H.234, H.235 v2&v3, H.239, H.241,  
H.243,  
H.281, BONDING (ISO 13871), H.320, H.323, H.331  
RFC 3261, RFC 2237, RFC 3264, RC 3311, RFC 3550,  
RFC 2032, RFC 2190, RFC 2429, RFC 3407, H.460.18,  
H.460.19  
VIDEO INPUTS (1 INPUT)  
Built-in main camera  
1 x DVI-I/SXGA: PC  
Input: 800 x 600 (@ 60, 72, 75, 85 Hz), 1024 x 768  
(@ 60, 70, 75 Hz), 1280 x 1024 @ 60 Hz  
Extended Display Identification Data (EDID)  
CAMERA  
1/4" CCD  
VIDEO FORMAT  
NTSC, PAL, VGA, SVGA, XGA, or SXGA  
752(H ) x 582(V) resolution  
Lens: f=4mm F1:1.2  
64° horizontal field of view  
49° vertical field of view  
Minimum illumination 5.0 lux (video output 50%, AGC  
on)  
LIVE VIDEO RESOLUTIONS  
NATIVE NTSC:  
4SIF (704 x 480 pixels), Digital Clarity  
SIF (352 x 240 pixels)  
NATIVE PAL:  
4CIF (704 x 576 pixels), Digital Clarity  
CIF (352 x 288 pixels)  
Manual focus  
CLOSED CAPTIONING/TEXT CHAT  
T.140 text chat available from Telnet,  
Web and User Inter face  
QCIF (176 x 144 pixels)  
SQCIF (128 x 96 pixels) receive only  
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NATIVE PC RESOLUTIONS:  
XGA (1024 x 768 pixels)  
SVGA (800 x 600 pixels)  
VGA (640 x 480 pixels)  
PRESENTATIONS AND COLLABORATION  
Natural Presenter Package including:  
PC Presenter (DVI-I, SXGA In)  
PC SoftPresenter  
STILL IMAGE TRANSFER  
Digital Clarity & Native Formats  
CIF, SIF, 4CIF (H.261 Annex D), 4SIF, VGA, SVGA,  
XGA  
Dual Monitor Emulation (Side by Side)  
Streaming compatible with Cisco IP/TV, Apple  
QuickTime®, RealPlayer® v8 etc.  
AUDIO STANDARDS  
G.711, G.722, G.722.1, G.728, 64 bit MPEG4 AAC-LD  
SYSTEM MANAGEMENT  
Support for the TANDBERG Management Suite  
Total management via embedded web server, SNMP,  
Telnet, FTP and SOAP  
AUDIO FEATURES  
CD-Quality 20KHz Mono  
Automatic noise reduction  
Acoustic echo canceller  
Automatic gain control  
Packet loss management  
Active lip synchronization  
GSM / Blackberry noise filter  
Remote software upload :via web server or FTP server  
DIRECTORY SERVICES  
Support for Local, Global and Dynamic Server  
Directories  
Unlimited entries using Server directory* supporting  
LDAP  
and H.350  
PRIVACY FEATURE  
400 number global directory  
200 number local directory  
Last Number Called  
Call History  
Directories in Local Languages  
Headset, 2.5 mm mini jack  
FRAME RATES  
30 frames per second @ 168 kbps and above  
DUAL STREAM  
Duo Video & H.239  
Available on H.323 & H.320  
16 SELECTABLE MENU LANGUAGES  
English, German, French, Norwegian, Swedish, Italian,  
Spanish, Portuguese, Simplified Chinese, Traditional  
Chinese, Japanese, Russian, Korean, Finnish, Thai and  
Arabic  
NETWORK FEATURES  
Auto H.320 / H.323 dialing  
SIP  
CUSTOMIZED BOOT UP LOGO (JPEG)  
Downspeeding  
Programmable network profiles  
Intelligent Call Management  
Maximum call length timer  
Automatic SPID and line number configuration  
(National ISDN, GR-2941-CORE)  
SoftMux  
POWER  
Auto-sensing power supply  
100 250 VAC, 50 60 Hz  
45 watts max.  
OPERATING TEMPERATURE AND HUMIDITY  
0° C to 35° C (32° F to 95° F) ambient temperature  
10% to 90% Relative Humidity (RH)  
URI Dialing  
IP version 6  
EMBEDDED ENCRYPTION  
H.320 and H.323 point-to-point calls  
Standards-based: H.233, H.234, H.235 v2&v3,  
DES and AES  
STORAGE AND TRANSPORT TEMPERATURE  
-20° C to 60° C (-4° F to 140° F) at RH 10-90% (non-  
condensing)  
NIST-validated AES  
NIST-validated DES  
Automatic key generation and exchange  
Supported in Dual Stream  
APPROVALS  
Directive 73/23/EEC (Low Voltage Directive)  
-Standard EN 60950  
Directive 89/336/EEC (EMC Directive)  
-Standard EN 55022, Class B  
-Standard EN 55024  
-Standard EN 61000-3-2/-3-3  
Directive 1999/5/EEC (R&TTE Directive)  
-Standard TBR3  
IP NETWORK FEATURES  
H.235 Authentication  
Differentiated Services (DiffServ)  
Resource Reservation Protocol (RSVP)  
IP precedence  
IP type of service (ToS)  
IP adaptive bandwidth management  
(including flow control)  
Approved according to UL 60950 and  
CAN/CSA C22.2 No. 60950  
Complies with FCC15B Class B  
Auto gatekeeper discovery  
Dynamic playout and lip-sync buffering  
Intelligent Packet Loss Recovery (IPLR)  
H.245 DTMF tones in H.323  
Cisco Call Manager integration using ECS  
IP Address Conflict Warning  
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6 Appendices  
PRODUCT RELIABILITY / MTBF  
The predicted reliability is expressed in the expected random Mean Time Between Failures (MTBF) for the electronic  
components based on the Power On Hours:  
Power On Hours (POH) > 69 000 hours  
Useful Life Cycle > 6 years  
ISO 9001 certificate is available upon request  
* Requires TANDBERG Management Suite 9.0 or newer  
System features vary depending on network selection and software package. All specifications subject to change without  
notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is  
a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer,  
Inc., registered in the U.S. and other countries. Microsoft and NetMeeting are either registered trademarks or trademarks  
of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective  
owners. Contains iTypeTM from Agfa Monotype Corporation  
Service availability may vary from region to region. Please contact your TANDBERG reseller for more information.  
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TANDBERG COMPASS MXP / UTILITY MXP  
Appendix 2  
Bandwidth information for TANDBERG Compass / Utility MXP  
Utility / Compass MXP  
Bandwidth  
Point to  
point  
Standard: 768 (IP only)  
Options: 128 / 768, 384  
/ 768  
ISDN / IP  
MultiSite  
Not Available  
Not Available  
Rate  
Matching  
Dual  
Standard  
Stream  
(DuoVideo  
/ H.239)  
Secure  
All bandwidths  
Conference  
H.264  
Up to 768  
Picture  
Mode  
Not Available  
MultiSite  
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6 Appendices  
Appendix 3  
Environmental considerations  
This section explains how to carry out basic adjustments and simple tests to ensure that you send  
and receive the best possible image and audio quality when using your system.  
Iris control and lighting  
By default the system camera will use an automatic iris to compensate for changes in lighting. In  
addition to this feature, you may further assist the system to maintain the best possible image  
quality by paying special attention to environmental lighting and background colors as described  
below. Remember the system will send live images of yourself and your immediate surroundings.  
.
.
.
.
.
.
.
Avoid direct sunlight on the subject matter i.e. yourself, the background or onto the  
camera lens as this will create harsh contrasts.  
If light levels are too low you may need to consider using artificial lighting. As described  
above, direct illumination of the subject matter and camera lens should be avoided.  
When using artificial lighting, daylight type lamps will produce the most effective results.  
Avoid colored lighting.  
Indirect light from shaded sources or reflected light from pale walls often produces  
excellent results.  
Avoid harsh side lighting or strong light from above. Strong sunlight from a window or  
skylight may put part or all of the subject matter in shadow or cause silhouetting.  
If you still have problems with the iris and lighting, manual adjustment of the camera  
parameters might help see Video Settings menu.  
Dim scenes can also be improved by manually adjusting the camera brightness setting.  
Background  
The appearance of the picture background is very important but easily overlooked. It is important  
to remember that the camera also shows what is behind you when in a videoconference. To  
ensure a suitable background we recommend you consider the following:  
.
.
.
Use a neutrally colored background with a medium contrast and a soft texture, e.g. a  
plain curtain with no heavy patterns or strong colors that may adversely tint the whole  
scene.  
Avoid moving backgrounds such as curtains blowing in a draught, moving objects, or  
people walking behind as this may both reduce image quality and distract the attention of  
the calling party.  
Do not place the camera facing a doorway.  
Loudspeaker volume  
The audio system will use the Digital Natural Audio Module (DNAM) if available and supported by  
the system. The volume of the audio system is controlled by the Volume Control keys on the  
system remote control.  
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Appendix 4  
Guidelines for setting up videoconferencing rooms  
The following are a set of guidelines to consider when either building a videoconferencing room,  
or using an existing room for videoconferencing.  
Lighting:  
Audio:  
.
Low Contrast desired for light  
.
Noise Floor preferred less than  
44dBC.  
Reverb Time 0,3 to 0,5 sec.  
intensity. No dark spots.  
Intensity @ table 800 - 1400 Lux as  
measured with an Incident light  
meter.  
.
.
Ventilation:  
.
.
Keep in mind Noise Floor.  
Velocity = Noise. Therefore keep  
velocity of air low.  
.
Block sunlight from entering room.  
Seating Area (Table):  
.
.
.
Should allow all participants to see  
Monitors.  
Should allow camera to seeall  
participants.  
Non-shiny non-patterned preferably  
light grey surface (if table used).  
Room:  
.
.
.
Should be located away from noise.  
Should not have windows.  
Doors should be located off camera.  
Walls:  
.
Color: Generally high contrast color  
desired. Light blue is commonly  
used.  
.
Acoustically reflective surfaces (such  
as glass or concrete) should be  
covered with curtains or sound  
treatment.  
How to prepare a typical room for videoconferencing:  
The illustration below shows the principles of a typical room designed to obtain the best results  
when using a videoconference system.  
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6 Appendices  
Figure 6-1. Video conferencing room.  
If the system has a separate microphone, it should be placed at the front of the table to ensure  
that all speech will be detected. The best position for the microphone is at least 2 meters (6.5  
feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front  
of the microphone.  
The document camera should be close to the chair person or a designated controller of the  
document camera for ease of use (remember to arrange all the peripherals so that one participant  
can reach each of them to point, change the display, tape, and so forth).  
The camera supports up to 15 pre-stored camera positions.  
The illustration shows three possible camera positions; one for all the participants, one for the  
whiteboard and one for the main speaker. The remaining camera presets are then available for  
other peripheral equipment, for example a VCR.  
Position the system in such a way as to avoid the possibility of somebody inadvertently walking  
into the cameras field of view when entering the room. Other than the conference participants,  
there should be no moving items in the sent image.  
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Appendix 5  
Security  
The system has several features both to protect from unauthorized use and system access:  
Access Code:  
When Access Code is enabled, the user will be asked to enter an access code before he/she is  
able to make a call. The system will verify if the entered access code is valid by checking the  
code with the allowed codes listed in the access.txt file on the ftp-server in the system. If no  
access.txt file is uploaded to the system, registration of the code will be done without validation.  
E.g. you can enter whatever code you want and have access to the system.  
The access.txt file is a plain text file with one line per access code as shown below:  
1234  
1250  
A1  
B2  
ABC  
To upload this file to the system, follow these steps:  
.
.
.
.
.
.
.
Open a DOS-window and go to the folder where the access.txtfile is located.  
Type ftp <IP-address of your local system).  
User: press Enter or enter IP-password.  
Type binand press Enter.  
Go to the user folder, type cd user.  
Upload the access.txtfile, type put access.txt.  
Exit from ftp, type "bye".  
Administrator Password  
Access to the administrator menu on the system unit can be controlled using password  
protection. You can set the Administrator Password in Menu Settings, in Security or from the  
dataport:  
menupassword set <pin-code>. The pin-code should be maximum 5 - five digits. To erase the  
password, enter an empty pin-code.  
Streaming password  
By setting a streaming password in the streaming menu on the system, a password has to be  
entered on the streaming client to be able to see the video stream from the system.  
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6 Appendices  
IP Password  
By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP  
and WEB) requires a password. This password can be enabled from telnet or dataport using the  
command: ippassword <ip-password>. The default IP username and password is "TANDBERG".  
To remove this password, use the command: "ippassword . From telnet, this is only possible by  
first entering the correct password.  
IP Services  
The different IP services on the system - FTP, Telnet, Telnet Challenge, HTTP, HTTPS, SNMP  
and H.323 can be disabled to prevent access to the system. By using the commands below, the  
services can be independently enabled/disabled:  
xconfiguration Telnet/TelnetChallenge/FTP/HTTP/HTTPS/H323 Mode: <On/Off>  
xconfiguration TelnetChallenge Mode: <On/Off> [port]  
xconfiguration SNMP Mode: <On/Off/ReadOnly/TrapsOnly>  
SNMP Security alert  
This function will notify any Management Application (such as TMS - TANDBERG Management  
Suite) if anyone tries to perform Remote Management on the system using an illegal password.  
The Security alert that is sent to the Management Application will contain information about the IP  
address and the service (WEB, Telnet, FTP) being used for the attempt. If TMS is used, email  
notifications or alarms about the attempt can be sent to specified persons.  
Encryption  
All TANDBERG systems support both AES and DES encryption. By default this feature is  
enabled such that when connecting with any other video system or MCU, a TANDBERG system  
will attempt to establish a secure conference using AES or DES encryption. The TANDBERG  
system will attempt this for both IP and ISDN connections. Where a remote system or MCU  
supports encryption, the highest common encryption algorithm will be selected on a port-by-port  
basis.  
The type and status of the encryption negotiated is indicated by padlock symbols and on-screen  
messages. Encryption on the TANDBERG systems is fully automatic, and provides clear security  
status indicators;  
.
An open padlock indicates that encryption is being initialized, but the conference is not  
yet encrypted.  
.
.
Single padlock indicates DES encryption.  
Double padlock indicates AES encryption.  
In addition to on-screen indicators the Call Status menu provides two information fields regarding  
call encryption. The first field is the Encryption Code, which will identify either AES or DES. The  
second field is the Encryption Check Code and is comprised of an alphanumeric string. This  
string will be the same for systems on either side of an encrypted conference. If the Check Codes  
do not match, this would indicate that the call has been exposed to a Man In The Middle attack.  
When a system with MultiSite functionality hosts a conference, the highest possible encryption  
algorithm will be negotiated on a site-by-site basis. MultiSite conferences can therefore support a  
mix of AES and DES encrypted endpoints in the same conference. A conference will only be as  
secure as its weakest link.  
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All systems supporting DES encryption can upgrade to AES encryption. Please contact your  
TANDBERG representative for more information. The standards supporting the encryption  
mechanisms employed by TANDBERG are: AES, DES, H.233, H234 and H.235 (H235v3 & v2 for  
backwards compatibility) with extended Diffie Hellman key distribution via H.320, H.323 and  
Leased Line connections.  
The TANDBERG AES implementation is validated as conforming to the Advanced Encryption  
Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication  
197, Advanced Encryption Standard, by The National Institute of Standards and Technology  
(NIST).  
IEEE 802.1x / EAP (Extensible Authentication Protocol)  
This is a standard for authentication and authorization of units/systems onto the network.  
Static configuration  
.
.
.
System ID and Password  
Anonymous ID for encryption challenge  
Enable methods  
Supported methods  
.
.
.
MD5 (simple challenge)  
PEAP (encrypted channel)  
TTLS  
Note that 802.1x wireless LAN is not supported.  
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6 Appendices  
Appendix 6  
Using the file system  
It is possible to access a file system within the TANDBERG system by using ftp:  
DOS-  
window:  
ftp <IP-address of system>, or  
ftp:// <IP-address of system>  
Web-  
browser:  
Description of the different files:  
all.prm  
all settings in the system (including directory)  
dir.prm  
directory entries (up to 200 entries)  
logs fault situations etc.  
event.log  
sw.pkg  
the system software  
globdir.prm  
file containing up to 400 entries. These entries can not be edited from the  
system, but can be edited as a text-file.  
Custom logos  
.
.
.
.
Go to the folder where your logo is located.  
Type ftp <IP-address of your local system>.  
Go to the user folder, type cd user.  
Upload the logo, type "put <logo.jpg>".  
The new logo will be displayed the next time you restart your system. Recommended maximum  
size is: 704x576, file-format: jpg. If the file is too large, no logo will be displayed.  
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Appendix 7  
Web Interface  
It is possible to access and maintain the system remotely via a local area network (LAN) using a  
standard Web-browser. Connect your system to a LAN with a Network cable.  
How to configure your system for web interface:  
1. Open Administrator Settings and choose Network\LAN Settings  
2. Specify IP-assignment DHCP or Static. If DHCP is selected, no other settings are  
needed. If Static is selected, IP-address, IP-subnet mask and Gateway must be  
specified.  
3. Start your Web-browser. In the address field type the IP-address of the system. Enter the  
password and the Web-page of the system will be shown. The default password is  
TANDBERG.  
4. Restart the system. Choose Restart from the Control Panel.  
Example:  
IP-assignment:  
IP-address:  
IP-subnet mask:  
Gateway:  
Static  
196.9.200.129  
255.255.255.0  
196.9.200.21  
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6 Appendices  
Appendix 8  
Connecting the system to ISDN using NT1 network  
adapters  
Connecting  
Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first  
NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network  
adapters. Connect the U-interface of your NT1 adapter to the line provided from your  
network provider.  
For convenience the NT1 adapters could be placed inside the cabinet. If needed, use  
the shorter ISDN cable (RJ45 connectors) delivered with the NT1 between the codec  
and the NT1 and the longer ISDN cable between the NT1 and the connector (RJ45) at  
the wall socket.  
Configuring  
The configuration of the system is performed in the same manner as described in  
ISDN BRI Settings.  
The NT1 should be powered up and you should check that the network is active.  
Please check your NT1 User Manual.  
Figure 6-2. Connecting to ISDN using NT1.  
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Appendix 9  
Remote Control (TRC 3)  
The TANDBERG remote control transmits IR-signals using the following parameters:  
Protocol  
Siemens SDA2208  
485kHz  
Reference frequency  
Address  
4 & 7  
IR wavelenght  
IR carrier ferquency  
940nm  
30kHz  
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6 Appendices  
Remote Control keycode map:  
Button codes Remote control  
Button codes  
Remote Control  
Decimal  
Hex  
Address  
Button name  
Decimal  
Hex  
Address  
Button  
name  
0
1
2
00  
01  
02  
33  
34  
35  
21  
22  
23  
0
0
0
OK  
0
0
NUMBER 1  
NUMBER 2  
CALL  
END  
CALL  
3
03  
0
NUMBER 3  
36  
24  
0
PHONE  
BOOK  
4
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
0
0
0
0
0
0
0
0
0
NUMBER 4  
NUMBER 5  
NUMBER 6  
NUMBER 7  
NUMBER 8  
NUMBER 9  
NUMBER 0  
*
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
25  
26  
27  
28  
29  
2A  
2B  
2C  
2D  
2E  
2F  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
3A  
0
0
0
0
MENU  
5
CANCEL  
6
7
PRESETS  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
#
PRESENTER  
0
0
0
ZOOM OUT  
ZOOM IN  
0
VOLUME  
DOWN  
26  
27  
28  
29  
30  
31  
1A  
1B  
1C  
1D  
1E  
1F  
0
0
VOLUME UP  
MIC OFF  
59  
60  
61  
62  
63  
25  
3B  
3C  
3D  
3E  
3F  
19  
0
0
0
UP  
DOWN  
LEFT  
0
3
WAKE UP  
LOW  
BATT  
32  
20  
0
RIGHT  
XX  
3
PROG  
VER  
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Appendix 10  
Cisco CallManager registration  
Configuring an H.323 client on the CallManager 4.0  
The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0  
software and forward.  
1. To configure the CallManager with an H.323 client, log on to the administration web  
interface and go to the phone configuration page.  
2. The Phone configuration page is located on: device (top menu) -> Add a New device ->  
Phone -> H.323 Client.  
3. In the phone configuration page type the IP address of the TANDBERG system in the  
Device name field, select device pool and push the insert button.  
4. A pop-up box will now appear on the screen and ask you if you would like to configure  
the directory number. Push the ok button.  
5. You should now see the Directory Number Configuration WEB page. Enter the  
E.164/phone number of your TANDBERG system in the Directory number field, and in  
the Forward and Pickup Settingsenter the time of No Answer Ring Duration. The time  
selected has to have a value from 1 to 300 seconds.  
6. Push the Add button to update the CallManager with the directory number settings.  
You have now configured the CallManager with a H.323 client and should be able to register the  
TANDBERG system to it.When the TANDBERG system is registered to a CallManager, it will be  
possible to place and receive calls from this system to any other video and voice systems that are  
registered on the same CallManager.  
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6 Appendices  
Appendix 11  
Diagnostic Tools for IP  
To use these tools, will require using a PC and setting up a telnet session towards the system.  
Q.931  
To show Q.931 trace during a call you need to issue the command syslog on.One can get traces  
for RAS, Q.931 and H.245 with this command. It is a complex trace and requires an extensive  
knowledge in H.323 signalling to be understood.  
Ping  
Ping is used to see if the system is able to reach a specific IP-address, using a mechanism in IP  
called ICMP. If the system is unable to register to its gatekeeper, or if it is unable to dial a specific  
endpoint, one can use ping to see if there is at least an IP-route to the gatekeeper or to the  
endpoint. In case you have problems, one would first ping the default gateway, then the  
gatekeeper, and then the other endpoint.  
Traceroute  
Traceroute does exactly that; it traces the route an IP-packet takes to reach its destination and  
displays all router hops. Traceroute is very useful for seeing exactly where there is a routing-  
problem in the IP-network, and for checking where transport-delay is introduced.  
Layer 4 Ports used in H.323 calls  
The layer 4 ports used by the system in a H.323 call can be defined as follows:  
.
.
Dynamic: The ports are allocated at random from 2048 to 65535.  
Static: Will use the predefined layer 4 ports listed in the tables below.  
Function  
Port  
1719  
1720  
Type  
UDP  
TCP  
Gatekeeper Discovery (RAS)  
Q.931 Call Setup  
H.245  
Range 5555-5565  
Range 2326-2341  
Range 2326-2341  
Range 2326-2341  
TCP  
UDP  
UDP  
UDP  
Video  
Audio  
Data/FECC  
Table 8. Point-to-point + Duo Video.  
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Function  
Port  
1719  
1720  
Type  
UDP  
TCP  
Gatekeeper Discovery (RAS)  
Q.931 Call Setup  
H.245*  
Range 5555-5565  
Range 2326-2405  
Range 2326-2405  
Range 2326-2405  
TCP  
UDP  
UDP  
UDP  
Video  
Audio  
Data/FECC  
Table 9. MultiSite + Duo Video.  
(*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the  
entire conference, the next site to be connected will have a H.245 port outside of the specified  
range. If this functionality is required through a firewall, the range of TCP ports can be extended  
past 5564. However, if a site is disconnected and reconnected, without ending the conference  
enough times one can quickly end up outside of this range again.  
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6 Appendices  
Appendix 12  
System Upgrade  
Before starting the software upgrade of the TANDBERG MXP system, please make sure to have  
the new software file, (for instance s050000F30.pkg) and the Release Key for this software  
available. Your TANDBERG Partner will provide this for you.  
All options and settings will automatically be stored when upgrading, so no backup is necessary.  
If the system upgrade process is aborted before it's complete, the system will work as normal with  
the original software  
The TANDBERG MXP systems can be upgraded in three different ways;  
.
.
.
Using the web interface  
Using FTP  
Using ISDN  
A) To upgrade using the the web interface, please do the following steps:  
1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance  
10.0.8.77) in a standard browser, such as Internet Explorer 6.0.  
2. The web interface of the codec will then be displayed. Select the System Configurationtab on  
top of the page, and then the sub-tab Upgrade.  
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The following page will now be displayed:  
Figure 6-3.  
3. Enter the Release key in the Release Keyfield and press the Install Softwarebutton.  
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6 Appendices  
A new page will now be displayed:  
Figure 6-4.  
4. Type in the path to where the new software file is stored, or select the file by using the Browse’  
button.  
5. The progress for the sw upgrade can be tracked by pressing the telnetlink in the help text box  
BEFORE pressing the install button. Please note that this is not a necessary action for a  
successfull software upgrade. An indication of the software upgrade progress will also be shown  
on the display of the system  
6. Press the Installbutton to start the software upgrade.  
When the software upgrade is complete, you need to click on the restart button and press OK to  
restart the system in order to activate the new software. Once verified, the system will reboot  
once more to complete the upload of all systems parameters kept from the old software revision.  
7. To verify that the new sw is installed, refresh the page shown in figure1 after restart. The  
Software Versionshould now show the new software version uploaded to the system. The same  
information can also be found in the menu on the system under Control Panel/System  
Information.  
B) Upgrading using FTP:  
1. Copy the new software file to a folder on your harddisk, for instance c:\software.  
2. Open a DOS window, and go to the folder where the new software is stored.  
3. Type ftp <ip address of the TANDBERG MXP system>.  
4. Type in the supplied Release Keyas user.  
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5. Type in your IP password (default is TANDBERG) as password.  
6. Type put <software file name> and press Enter. The new software file will now be  
uploaded to the TANDBERG MXP system.  
7. When the software upload is complete, end the ftp connection to the TANDBERG MXP  
system by typing byein the DOS prompt.  
8. To exit the DOS window completely, type exit’  
9. Restart the system to activate the new software.  
C) ISDN Upgrade  
The TANDBERG MXP systems has the possibility to be upgraded remotely from another  
TANDBERG MXP system using ISDN. Please note that both systems must be on software  
version F3.0 or newer for this functionality.  
Please also note that both systems must be on software version F3.0 or newer for this  
functionality  
1. Connect to the system that shall be upgraded using ISDN  
2. Copy the new software file to a folder on your computer, for instance c:\software.  
3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be  
done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web  
interface of the codec will then be displayed.  
4. Select the System Configurationtab on top of the page, and then the sub-tab Far end  
upgrade.  
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6 Appendices  
The following page will now be displayed:  
Figure 6-5.  
5. Enter the release key for the system to be upgraded in the Release Keyfield. If no release  
key is given, the Far End System will use the previously stored release key if possible. This will  
work when upgrading from a main release to a dot release.  
6 Make sure the setting Far End System Upgradeis set to Onat the remote site. This setting  
can be found in the Administrator Settings/General/Permissions menu.  
7. Enter the password set at the far end for remote upgrade (default password is TANDBERG)  
8. Press Install Software' .The system will now use about 90% of the call capacity to transfer the  
software file across. During this time, audio and video will be turned off.  
9. Once the software has been transferred and verified at the far end, you will get a new webpage  
with information that the upgrade of the far end was successful. At the same time, a message box  
will appear at the remote system asking if you want to reboot the system to activate the new  
software.  
10. To activate the new software. The ISDN connection needs to be closed, and the TANDBERG  
MXP system must be rebooted.  
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In the menu on the system under Control Panel/System Information, the installed software  
should now be displayed as the Software Version.  
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6 Appendices  
Appendix 13  
Declaration of Conformity  
Contact your TANDBERG representative for a Declaration of Conformity.  
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7 Glossary  
#
199 AV1: External input for the TANDBERG/LOEWE monitor.  
2nd monitor: The second monitor of your videoconferencing system. The second monitor is  
normally placed on the right side of the first monitor.  
4CIF: 4 times CIF, 704x576 pixels  
4SIF: 4 times SIF, 704x480 pixels  
A
AACLD: Advanced Audio Coding Low Delay  
Access code: Use Access code to password protect outgoing calls.  
Accessories box: The cabinet contains the following: W.A.V.E. camera, table microphone,  
remote control and tracker and documentation.  
Accessories drawer: See Accessories box  
AES: Strong encryption. (Advanced Encryption Standard)  
AGC: Automatic Gain Control. Maintains the audio signal level at a fixed value by attenuating  
strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not  
be amplified.  
Alert speaker: The internal speaker will warn you of an incoming call even though the monitor  
may not be switched on.  
Audio call: Audio call equals a telephone call. You can make a call with the video system with  
audio only.  
Audio input 4: Intended for connection to an external microphone amplifier or an external fixed  
mixer.  
Audio input 5: Intended for connection to external playback devices (or to telephone add-on  
hybrids).  
Audio input 6: Intended for connection to a VCR or DVD player or other external playback  
devices.  
Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio  
amplifiers.  
Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on  
hybrid).  
Audio out 3: Intended for connection to a VCR or other recording equipment.  
Auto-display snapshot: Sent and received snapshot will automatically appear on full screen  
display.  
Auto answer: The system will automatically answer all incoming calls.  
Automatic Duo Video: Duo Video Mode is put to Auto. When starting a presentation, Duo Video  
will start automatically (if possible).  
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7 Glossary  
B
Bandwidth: Decides the quality of the video call. High bandwidth gives high quality.  
C
Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered  
when no handshake signal is available.  
Call control Leased Line: Is a non-dialing protocol and should be used when two systems are  
connected in a point-to-point connection. Use Leased Line when the handshaking signals  
DTR and CD are available.  
Call control Manual: Should be used when no handshake signals are available, and the external  
equipment requires a constantly connected line.  
Call control RS366 Dialing: The only dialing protocol and would normally be used together with  
network clocking RS449/V35 Compatible when the external system uses RS2366 ports.  
Call status: Comprehensive information about the call listing transmitted and received  
audio/video/data information.  
Camera tracking: Voice Activated Camera Positioning - the camera will automatically view the  
current speaker.  
Camera tracking mode: Voice Activated Camera Positioning - the camera will automatically  
view the current speaker.  
Chair control: Enables one participant to control the meeting by selecting which of the  
conference participants that is to be broadcasted to the other participants.  
Channel status: Comprehensive information about the call progress listing the numbers called,  
and if an error occurs a cause code is displayed.  
CIF: Common Intermediate Format, 352x288 pixels  
Closed Captioning: Text chat.  
Codec: The Codec is the heart of the system. The main task for the Codec is the compression of  
outgoing video, audio and data, the transmission of this information to the far end, and  
the decompression of the incoming information.  
Continuous Presence: See Split Screen  
Control Panel: The Control Panel is found in the main menu.  
CSU: Channel Service Unit  
D
Daisy-chaining: Use of several cameras in a video conference.  
Dataport: The system provides two standard RS 232 data ports to allow a computer to be  
connected for data transfer and control purposes.  
Dataport 1: A standard RS 232 data port to allow a computer to be connected for data transfer  
and control purposes.  
Dataport 2: Dedicated to the main camera and will not be available in standard configuration.  
DES: Encryption. (Data Encryption Standard)  
DHCP: Dynamic Host Configuration Protocol.  
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Diagnostics: Allows testing of individual system components and displays the current system  
settings.  
Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video.  
Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you  
to disconnect any participant in the conference.  
Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls.  
The caller will hear a busy tone when calling the unit.  
Document Camera: A document camera is an additional camera that is used for showing text,  
diagrams as well as physical objects.  
DownspeedingTF: If channels are dropped during a videoconferencing session, the connection  
is automatically maintained without interruption.  
dual monitor: The second monitor  
Dual monitor system: A videoconference system with two monitors.  
Duo VideoTF: Allows participants at the far end to simultaneously watch a presenter on one  
screen and a live presentation on the adjoining screen.  
E
E.164 Alias: The E.164 address of the system. Equivalent to a telephone number, sometimes  
combined with access codes. The system will not register with the gatekeeper if the E164  
alias is not set.  
E1: Network type, 30 channels. Default for PAL versions.  
Echo canceller: Continuously adjusts itself to the audio characteristics of the room and  
compensates for any changes it detects in the audio environment.  
Echo control: When set to On the far end is prevented to hear their own audio.  
Encryption: Use encryption to make a secure call. The system will try to make point-to-point  
calls using encryption. If the far end system supports encryption, the call will be  
encrypted. If not, the call will proceed without encryption. (Auto encryption). Set  
encryption to On if you don't want an unencrypted call to be established at all. Set  
encryption to Off if you don't want to use encryption.  
End view: Stop viewing the site previously chosen with View Site, and return the view to the site  
that is currently On Air. Can be used by all conference participants.  
Ethernet Speed: The speed (Mbps) on the connection from the system to the LAN.  
F
Fallback to telephony: Enables fallback from video calls to telephony/speech calls.  
Far End: In a video conference, Far End means the remote side of the conference. Far End  
Camera is your conference partner's camera. Opposite to Near End  
FECC: Far End Camera Control. When activated it is possible to control the far end's camera,  
select video sources, activate presets and request still images.  
Floor: In a multipoint call, use Request Floor to broadcast your picture to all other participants.  
This is handy when you are having presentations, for teachers etc.  
G
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7 Glossary  
G.711: Audio algorithm for normal quality audio (telephone quality, 3.1 kHz) The system will  
always have G.711 enabled.  
G.722: Audio algorithm for high quality audio (7 kHz).  
G.722.1: Audio algorithm for compressed high quality audio (7 kHz)  
G.728: Audio algorithm for compressed normal quality audio (telephone quality, 3.1 kHz)  
Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with  
each other.  
Global Phone Book: A phone book provided by TMS.  
H
H.261: Video algorithm for legacy video compression and decompression. The system will always  
transmit H.261  
H.263: Video algorithm for normal video compression and decompression  
H.264: Video algorithm for bandwidth-efficient video compression and decompression  
Hardware serial number: A unique number (listed in the System Information menu) to identify  
your system towards your TANDBERG representatives.  
Humfilter: A highpass filter which reduces very low frequency noise.  
I
iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second  
Incoming call: Someone calls in to your system  
Incoming MCU Calls: If occupied in a call, the system will provide a visual/audio indication of an  
incoming call and ask to accept or reject the call.  
IP address: Defines the network address of the system. This address is only used in static mode.  
IP assignment: IP-address, IP-subnet mask and Gateway are assigned by the DHCP server.  
IP assignment Static: The system's IP-address and IP-subnet mask must be specified in the IP-  
address field.  
IP Precedence: Used to define which priority the system should have in the network. Higher  
numbers indicate higher priority.  
IP subnet mask: Defines the type of network. This address is only used in static mode.  
IP TOS: IP Type Of Service. Helps a router select a router path when multiple paths are  
available.  
iSIF: Interlaced SIF, 352x240 pixels, 60 fields per second  
L
Layout: Use the Layout key to change picture layout on the screen.  
M
Main Camera: Your camera. Video input 1  
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Max call length: This feature will automatically end both incoming and outgoing calls when the  
call time exceeds the length specified.  
Max channels: Indicates the maximum number of channels the system is allowed to use on the  
E1/T1 interface.  
MCU: Multipoint Conference Unit.  
MCU status line: Shows indicators for MultiSite, MCU and DuoVideo  
MicOff: Microphone is switched off.  
Mix mode: How to adjust the weighting of each microphone to obtain the best possible audio and  
minimize the background noise.  
Modem mode: (Dataport) Supports external control of the system via a PC as in Control Mode.  
Once a call is established, Dataport 1 will automatically switch to Data mode. When the  
call disconnects, Dataport 1 switches back to Control Mode.  
MSN: Multiple Subscriber Number. Possible to attach different ISDN terminals, with different  
numbers, to the same physical ISDN telephone line. The service can be ordered from the  
telephone company.  
multipoint call: A call with more than two participants including yourself  
MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to  
establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is  
not available on all systems.  
MultiSite cascading: By connecting up to 4 or 6 (depending on the system capacity) MultiSite  
systems together to achieve a higher number of participants in a multipoint call.  
N
NAT: Network Address Translation. NAT support in the videoconferencing system enables proper  
exchange of audio/video data when connected to an external videoconferencing system  
when the IP traffic goes through a NAT router. Used in small LANs, often home offices,  
when a PC and a videoconferencing system is connected to a router with NAT support.  
NAT Address: The external/global IP-address to the router with NAT support. Packets sent to  
the router will then be routed to the system's IP address.  
Natural Audio ModuleTM: Designed to improve audio quality during a videoconference. It is  
mounted in the cabinet above the Codec and consists of an audio system optimized for  
speech.  
Natural Presenter Package: Consists of Duo Video, Digital Clarity and PC Presenter.  
Natural VideoTF: 60 fields per second true interlaced picture.  
Near End: In a video conference, Near End means your own side of the conference. Near  
Camera is your own camera. Opposite to Far End  
Network clocking: Specifies the number of physical external clock signals.  
Network Interface: Indicates if the network is of type E1 or T1.  
Network profiles: It is possible to define up to 6 network profiles, each consisting of name and  
call prefix, and 3 of them also include network selection.  
Non Standard Facility: The network provider may require service selection in your ISDN  
configuration. Valid NSF codes are from 1 to 31. 0 will disable NSF service codes.  
NR: Noise Reduction. Reduces constant background noise (e.g. noise from air-conditioning  
systems, cooling fans, etc.).  
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NSF: Non Standard Facility.  
NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary  
used in USA, Japan and other countries.  
O
Option Key: Required by the system to activate optional features such as MultiSite and  
Presenter.  
P
PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe,  
Middle East and Asia  
Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call.  
PC PresenterTF: An easily accessible PC connection plug. When connected the PC image is  
displayed on the monitor.  
PC SoftPresenterTF: Shows PC images via the LAN connection.  
PIP: Picture-In-Picture  
point-to-point call: A call with two participants including your self  
POP: Picture Outside Picture. POP is a picture layout mode that is optimized for wide screens:  
Full screen, 1+3 layout and emulated dual monitor layout.  
Presentation: Presentation means to show another video source. Use the Presentation Key for a  
predefined presentation source. Use the presentation menu to choose among all  
available video sources.  
Presentation source: The video source that is on display when you press the Presentation Key  
on the remote control  
Presets: Predefined camera positions (and video sources)  
Q
QCIF: Quarter CIF, 176x144 pixels  
QSIF: Quarter SIF, 176x120 pixels  
R
Release Floor: To end the request floor function.  
release floor to site: Allows the chairman to release the floor.  
Remote: Short for Remote Control  
Request Floor: The MCU will broadcast the video in full screen to all other participants in the  
conference. If the MCU conference has a chairman, a request will be sent to the the  
chairman.  
Restart: Restarts the system.  
Restore defaults: Restores system settings to the factory defaults.  
Restricted call: A call to a 56 kbps network. By default the system will dial an unrestricted call (a  
call to a 64 kbps network) and downspeed to 56 kbps if necessary.  
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S
S-VHS: S-video  
S-video: The standard camera uses one of the S-video inputs in the codec.  
Selfview: Outgoing video. In most cases, the image of your self.  
Serial number: A unique number (the hardware serial number, listed in the System Information  
menu) to identify your system towards your TANDBERG representatives.  
Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other  
on the screen. You will se two equally sized pictures.  
SIF: Standard Input Format, 352x240 pixels  
SNMP: Simple Network Management Protocol.  
SNMP Community: SNMP Community names are used to authenticate SNMP requests. SNMP  
requests must have a password in order to receive a response from the SNMP agent in  
the system. The SNMP Community name is case sensitive.  
SNMP Trap Host: Identifies the IP-address of the SNMP manager.  
SNMP traps: Generated by the agent to inform the manager about important events.  
SoftMux: Ensures high reliability and includes the unique Downspeeding feature. It also makes it  
possible to dial to another videoconferencing equipment, phones and mobile phones in a  
uniform way, and provides an on-screen, real-time feedback on the progress of a call.  
Split Screen: All the participants in a MultiSite conference are displayed on the screen. (Former  
Continuous Presence)  
Start Channel: Indicates the firstE1/T1 channel the system is allowed to use. The setting might  
be used when if the E1/T1 line is shared with other equipment.  
Start up video source: The video source that is on display when the system wakes up from  
standby mode.  
Status Format: Provides call quality feedback on the status line.  
Streaming: Allows broadcasting of audio/video via an IP network.  
Streaming Address: Defined as the IP-address of a streaming client, streaming server or a  
multicast address.  
Streaming Address Port: If several codecs are streaming to the same IP-address, different  
ports have to be used in order for the client to know which stream to receive.  
Streaming Allow remote Start: Streaming can be started from the Videoconferencing system  
using the remote control, by using the Data port, or from external user interfaces like the  
Web-browser or Telnet session.  
Streaming Announcements: The system will announce to the network that it is streaming. This  
enables a streaming client (e.g. a PC) to connect to the system's streaming session.  
Used by Cisco IP/TV.  
Streaming Password: Prevents unauthorized access to the streaming functionality.  
Streaming Source: Select between local video and/or far end video to be streamed. Local and  
far end audio is always streamed.  
Streaming TTL/Router Hops: Used for streaming data to limit how many routers the data should  
pass before it is rejected.  
Streaming Video Rate: Defines the Video streaming rate from the system.  
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SVGA: Super VGA. (800x600)  
SXGA: Super extended Graphics Array (1280x1024)  
System information: Lists system numbers, line status, software version and other useful  
information.  
System name: Identifies a videoconferencing system  
T
T1: Network type, 24 channels. Default for NTSC versions.  
T1 Line Coding: Indicates how the signals on the line should be coded. If parts of the systems  
use restricted coding, this should be selected.  
Take chair: Request chairmanship of the conference. If no one else is chairman, the request is  
granted.  
TCS-4: Used to address different systems on a LAN when dialing in via a gateway.  
Terminal Names: Lists the site numbers or name (if supported) of other sites connected in the  
conference.  
Terminate meeting: The chairman can terminate the conference, i.e. all participants are  
disconnected.  
TMS: TANDBERG Management Suite  
Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones  
instead of preset on the number keys.  
Tracker: The tracker is a small infrared remote control device made to steer the camera to any  
desired location within the room.  
TSC-1: TCS-1 is used for H243 password on H320 MCU's  
V
VCR: Video Cassette Recorder  
VGA: Video Graphics Array. (640 x 480)  
VGA Out Quality: Changes the resolution of the VGA signal available in the VGA Out connector  
at the rear of the codec.  
View administrator settings: Displays all the system settings in a read only format.  
View site: View any participant in the conference other than the participant currently On Air. Can  
be used by all conference participants.  
VNC: Virtual Network Computing.  
Voice Switched: The active site will be displayed in full screen during a MultiSite conference.  
W
WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry.  
Welcome menu: The welcome menu displays the main menu when you are outside a call.  
179  
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TANDBERG COMPASS MXP / UTILITY MXP  
X
XGA: extended Graphics Array (1024 x 768)  
180  
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