Content
Server
ADMINISTRATOR
GUIDE
Version S3.2
November 2008
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
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TANDBERG CONTENT SERVER
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Content
Server
Introduction
The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on
demand. The following page provides an overview of the main
features.
We recommend that you check out the TANDBERG web
site regularly for updated versions of this manual:
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TANDBERG CONTENT SERVER
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Features at a Glance
Powerful predefined system templates (see
Recording Templates at a Glance for a full
list of system templates and their recording
and streaming outputs).
Picture in Picture, Two Videos, Joined, and
Switching layouts available.
New in Version 3.2
New in Version 3.0
•
•
•
•
Support for RSS feeds.
Support for H.264.
Support for encrypted H.323 calls.
Support for SIP.
•
•
•
•
•
Ability to switch between different views
of the video streams and the index (if
available).
Support for automated media flow to
Podcast Producer or iTunes U.
•
Dual Stream support for all calls.
Wide formats:
Producer and iTunes U for more information.
H263: w228p, w448p, w576p
H.264: w228p, w448p, w576p, w720p
•
Streaming
Live streaming of video meetings in multiple
formats and data rates.
Content Editing
Ability to add and manage index points in
the Content Editor.
•
Support for selecting a conference recording
by its streaming bandwidth from all available
recordings.
•
•
•
New call model with five concurrent calls
•
•
transcoded to the same formats.
Multicast and unicast streaming.
Ability to set the start and end points for
conference playback and create a playlist for
playback of up to two conferences.
•
•
Ability to add outputs to recorded
conferences for on-demand viewing with the
Offline Transcoder.
Support for easily sharing a link to a
conference.
•
In-built Windows Media™ streaming server.
•
Integration with external streaming servers for
•
Added the Server Overview page for current
usage and system health information.
•
publishing Windows Media™, RealNetworks®
Real Media (RealAudio® and RealVideo®) and
QuickTime® compatible MPEG4 content.
An easy-to–use, graphical Template Editor,
with a wide selection of layouts and
resolutions.
•
Administration
User-friendly web-based interface for
administrative system configuration.
Added an overview of the client environment
•
•
check in user Preferences.
Added MPEG4 format for viewing and
downloads.
•
•
•
Authentication
Support for local, LDAP and domain
authentication.
Access to administrative logs and Windows
Server from the Content Server web
interface.
•
Optimized downloadable media for portable
devices—iPod and Zune.
Flexible Content Creation
•
Customizable Personal and System
•
Updated Content Library interface, with
thumbnails and automatic bandwidth
detection.
Recording Aliases automatically apply
recording and streaming settings,
conference permissions and metadata.
Support for guest (unauthenticated access)
with PIN-protection for conferences.
•
Gatekeeper Settings
Ability to register the Content Server with
the gatekeeper as a Terminal or a Gateway.
•
Context-sensitive online help.
Support for dialing in and dialing out from
the Content Server.
•
•
Permissions
Access-list based model for viewing live and
recorded conferences and editing recorded
content.
Native support for TANDBERG Expressway.
•
•
TANDBERG Management Suite (TMS)
integration:
•
New in Version 3.1
Updated Windows Media multicast support
to allow streaming on a fixed port.
•
Scalability
Support for media storage in an external
storage location, such as Network Attached
Storage.
Support for Personal and System
Recording Aliases through integration
with TMS 11.8 and above..
•
•
Added support for multicast streaming of
MPEG4 video directly off the Content Server.
•
Content Library
Searchable content library for viewing live
and recorded content.
Backwards compatibility with TMS 11.7.
•
•
Ability to assign customized Categories
to conferences and sort conferences by
Category.
•
Recording
Large scale content creation from up to five
•
concurrent video conferences (if registered
to a gatekeeper).
Content Viewing Experience
Indexing content for quick retrieval by using
the Index.
•
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Legal Notices
All rights reserved. This document contains
information that is proprietary to TANDBERG.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise,
without the prior written permission of
TANDBERG. Nationally and internationally
recognized trademarks and trade names are
the property of their respective holders and are
hereby acknowledged.
NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE OpenSSL PROJECT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING ,BUT SERVICES; LOSS OF USE, DATA, OR PROFITS;
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE OR BUSINESS INTERRUPTION) HOWEVER
GOODS OR SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT
ARE DISCLAIMED. IN NO EVENT SHALL THE
Third Party Software
Amended / Expanded Copyright notices for third-
party software on the TANDBERG Content Server
systems are listed below:
COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR
Full copies of the licenses and warranty
statements are located on the product CD in the
license files directory.
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF
The non-commercial third party code is
distributed in binary form under the terms of non-
copyleft style open source licenses such as BSD.
In accordance with section (6) of the GNU Lesser
General Public License and section 3.6 of the
Mozilla Public License, copies of such code
will be provided upon request by contacting
TANDBERG. Please contact us by using the
Online Support section at www.tandberg.com or
the “contact us” section of this manual. Please
provide USD 10.00 for media and shipping.
LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR THIS SOFTWARE, EVEN IF ADVISED OF THE
Contains iType™ from Agfa Monotype
Corporation.
OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
POSSIBILITY OF SUCH DAMAGE.
GNU Lesser General Public License (“LGPL”)
Software Distributed under the LGPL:
FFMPEG, FAAC
LICENSE FOR Dojo
Copyright © 2005–2006, The Dojo Foundation
All rights reserved.
Disclaimer
This product includes software licensed from
Agora Laboratories. Copyright © 2003 Agora
Laboratories, Inc. All Rights Reserved.
The information in this document is furnished
for informational purposes only, is subject to
change without prior notice, and should not
be construed as a commitment by TANDBERG.
The information in this document is believed to
be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any
errors or inaccuracies that may appear in this
document, nor for any infringements of patents or
other rights of third parties resulting from its use.
No license is granted under any patents or patent
rights of TANDBERG.
Mozilla Public License (“MPL”)
Software Distributed under the MPL:
MPEG4IP
Redistribution and use in source and binary
forms, with or without modification, are permitted
provided that the following conditions are met:
Portions utilize Microsoft Windows Media
Technologies. Copyright © 1999–2002 Microsoft
Corporation. All rights reserved.
Redistributions of source code must retain the
above copyright notice, this list of conditions
and the following disclaimer.
•
LICENSE FOR Ogg
Copyright © 2002, Xiph.org Foundation
RealNetworks® technology is provided under
license from RealNetworks, Inc., copyright ©
1995–2003 RealNetworks, Inc. and/or its
suppliers. P.O. Box 91123, Seattle Washington
98111–9223, U.S.A. Patents Pending. All rights
reserved. RealNetworks is a registered trademark
of RealNetworks, Inc.
Redistributions in binary form must reproduce
•
Redistribution and use in source and binary
forms, with or without modification, are permitted
provided that the following conditions are met:
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
Redistributions of source code must retain the
above copyright notice, this list of conditions
and the following disclaimer.
•
This document was written by the Research
and Development Department of TANDBERG,
Norway. We are committed to maintain a high
level of quality in all our documentation. Towards
this effort, we welcome you to contact us with
comments and suggestions regarding the
contents and structure of this document.
Neither the name of the Dojo Foundation nor
•
the names of its contributors may be used
to endorse or promote products derived from
this software without specific prior written
permission.
License for OpenSSL
Redistributions in binary form must reproduce
•
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
This product includes software developed by
the OpenSSL Project for use in the OpenSSL
Toolkit. (http://www.openssl.org/). Copyright
© 1998–2005 The OpenSSL Project. All rights
reserved.
THIS SOFTWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS
“AS IS” AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
Copyright © 2005–2007 TANDBERG. All rights
reserved. TANDBERG is a registered trademark
of TANDBERG ASA and/or its subsidiaries in the
United States and/or other countries.
Neither the name of the Xiph.org Foundation nor
•
the names of its contributors may be used to
endorse or promote products derived from this
software without specific prior written permission.
THE OpenSSL SOFTWARE IS PROVIDED BY THE
Open SSL PROJECT “AS IS” AND ANY EXPRESSED
OR IMPLIED WARRANTIES, INCLUDING, BUT
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
This TANDBERG product is covered by one or more of the following
patents:
LICENSE FOR JSON
LICENSE: Redistribution and use in source and binary forms, with
or without modification, are permitted provided that the following
conditions are met: Redistributions of source code must retain
the above copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided
with the distribution.
US7,136,577
US6,590,603
US7,283,588
EP01953201
GB1338127
Other patents pending
THIS SOFTWARE IS PROVIDED ``AS IS’’ AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, ROCUREMENT
OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
End-User License Information
IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT
CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING
END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS
SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT
CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
Contact Information
TANDBERG
@category
@package Services_JSON
Philip Pedersens vei 22
1366 Lysaker, Norway
@author
@author
@author
Michal Migurski <[email protected]>
Matt Knapp <mdknapp[at]gmail[dot]com>
Tel: +47 67125 125
Fax: +47 67125 234
Brett Stimmerman <brettstimmerman[at]gmail[dot]com>
E-mail: [email protected]
@copyright 2005 Michal Migurski
@license
@link
http://www.opensource.org/licenses/bsd-license.php
http://pear.php.net/pepr/pepr-proposal-show.php?id=198
QuickTime is a trademark of Apple Computer, Inc.
Zune is a trademark of Microsoft Corporation. All rights reserved.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Safety Instructions
For your protection please read these safety
instructions completely before you connect the
equipment to the power source. Carefully observe
all warnings, precautions and instructions
both on the apparatus and in these operating
instructions.
If the provided plug does not fit into your
outlet, consult an electrician.
Lightning
Accessories
•
•
Never use this apparatus, or connect/
disconnect communication cables or power
cables during lightning storms.
Use only accessories specified by the
manufacturer, or sold with the apparatus.
•
•
Never install cables, or any peripherals,
without first unplugging the device from it’s
power source.
Communication Lines
Dust
Retain this manual for future reference.
Do not use communication equipment to
report a gas leak in the vicinity of the leak.
•
Servicing
Do not attempt to service the apparatus
yourself as opening or removing covers may
expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all
servicing to qualified service personnel.
Do not operate the apparatus in areas with
high concentration of dust.
•
•
Water and Moisture
Do not operate the apparatus under or near
•
Vibration
water—for example near a bathtub, kitchen
sink, or laundry tub, in a wet basement, near
a swimming pool or in other areas with high
humidity.
Do not operate the apparatus in areas with
vibration or place it on an unstable surface.
•
Unplug the apparatus from its power source
and refer servicing to qualified personnel
•
Never install jacks for communication cables
in wet locations unless the jack is specifically
designed for wet locations.
under the following conditions:
•
Power Connection and Hazardous
Voltage
If the power cord or plug is damaged or
frayed.
•
The product may have hazardous voltage
Do not touch the product with wet hands.
•
•
If liquid has been spilled into the apparatus.
•
inside. Never attempt to open this product,
or any peripherals connected to the product,
where this action requires a tool.
If objects have fallen into the apparatus.
•
Cleaning
If the apparatus has been exposed to rain or
moisture.
•
Unplug the apparatus from communication
lines, mains power-outlet or any power source
before cleaning or polishing.
This product should always be powered from
an earthed power outlet.
•
•
If the apparatus has been subjected to
excessive shock by being dropped.
•
Never connect attached power supply cord to
other products.
•
Do not use liquid cleaners or aerosol cleaners.
If the cabinet has been damaged.
•
•
•
Use a lint-free cloth lightly moistened
with water for cleaning the exterior of the
apparatus.
In case any parts of the product have visual
damage never attempt to connect mains power,
or any other power source, before consulting
service personnel.
If the apparatus seems to be overheated.
•
If the apparatus emits smoke or abnormal
odor.
•
If the apparatus fails to operate in
accordance with the operating instructions.
•
The plug connecting the power cord to the
•
Ventilation
Do not block any of the ventilation openings
of the apparatus. Never cover the slots and
openings with a cloth or other material.
product/power supply serves as the main
disconnect device for this equipment. The
power cord must always be easily accessible.
•
Route the power cord so as to avoid it being
•
Never install the apparatus near heat sources
•
walked on or pinched by items placed upon or
against it. Pay particular attention to the plugs,
receptacles and the point where the cord exits
from the apparatus.
such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
Do not place the product in direct sunlight or
close to a surface directly heated by the sun.
•
Do not tug the power cord.
•
•
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TANDBERG CONTENT SERVER
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Environmental Issues
Thank you for buying a product which contributes to a reduction in
pollution, and thereby helps save the environment. Our products
reduce the need for travel and transport and thereby reduce
pollution. Our products have either none or few consumable
parts (chemicals, toner, gas, paper). Our products are low energy
consuming products.
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG As part of compliance with the European WEEE Directive,
is responsible for compliance with the requirements in the European TANDBERG provides recycling information on request for all types
Information for Recyclers
Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
of new equipment put on the market in Europe after 13 August
2005.
The primary aim of the WEEE Directive and RoHS Directive is
to reduce the impact of disposal of electrical and electronic
equipment at end-of-life. The WEEE Directive aims to reduce
the amount of WEEE sent for disposal to landfill or incineration
by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of certain heavy metals and
brominated flame retardants to reduce the environmental impact
of WEEE which is landfilled or incinerated.
Please contact TANDBERG and provide the following details for the
product for which you would like to receive recycling information:
TANDBERG’s Environmental Policy
• Model number of TANDBERG product
• Your company’s name
• Contact name
• Address
• Telephone number
• E-mail.
Environmental stewardship is important to TANDBERG’s culture.
As a global company with strong corporate values, TANDBERG
is committed to following international environmental legislation
and designing technologies that help companies, individuals and
communities creatively address environmental challenges.
TANDBERG has implemented necessary process changes to
comply with the European RoHS Directive (2002/95/EC) and the
European WEEE Directive (2002/96/EC).
TANDBERG’s environmental objectives are to:
• Develop products that reduce energy consumption, CO2
Digital User Guides
emissions, and traffic congestion.
TANDBERG is pleased to announce that we have replaced the
printed versions of our User Guides with a digital CD version.
Instead of a range of different user manuals, there is now one
CD—which can be used with all TANDBERG products—in a variety
of languages. The environmental benefits of this are significant.
The CDs are recyclable and the savings on paper are huge. A
simple web-based search feature helps you directly access the
information you need. In addition, the TANDBERG video systems
now have an intuitive on-screen help function, which provides a
range of useful features and tips. The contents of the CD can still
be printed locally, whenever needed.
• Provide products and services that improve quality of life for
Waste Handling
our customers.
In order to avoid the dissemination of hazardous substances in our
environment and to diminish the pressure on natural
resources, we encourage you to use the appropriate
take-back systems in your area. Those systems will
reuse or recycle most of the materials of your end of
life equipment in a sound way.
• Produce products that can be recycled or disposed of safely at
the end of product life.
• Comply with all relevant environmental legislation.
TANDBERG products put on the market after August
2005 are marked with a crossed-out wheelie bin
symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste
administration or http://www.tandberg.net/recycling if you need
more information on the collection and recycling system in your
area.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
ໄ
ᯢ
ℸЎ A 㑻ѻકˈ⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ䖭
⾡ᚙ
މ ϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛ ᅲৃ㸠ⱘᮑDŽ WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
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TANDBERG CONTENT SERVER
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Content
Server
Installation
An important section covering the first time installation of the
Content Server.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Preparing for Use
What’s in the Box?
Rack Mounting (optional)
To avoid damage to the unit during transportation,
the Content Server is delivered in a special
shipping box, which should contain the following
components:
Before starting the rack mounting please
make sure the TANDBERG Content Server
is placed securely on a hard flat surface.
Disconnect the AC power cable, if
applicable.
Make sure that the mounting space is
prepared according to the Installation Site
Preparations below left.
CD with User Guide and other documentation.
Rack-ears and screws.
Power cable.
Ethernet cable.
•
•
10 c m
•
•
TANDBERG Content Server.
•
Please report any discrepancies to your
TANDBERG Representative immediately.
10 c m
Attach the brackets to the Content Server
on both sides of the unit.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Installation Site Preparations
Make sure the Content Server is accessible
and that all cables can be easily connected.
•
For ventilation: Leave a space of at least
•
10cm (4 inches) behind the Content
Server’s rear panel and 10cm (4 inches) in
front of the front panel.
The room in which you install the Content
•
Connecting Cables
Server should have an ambient temperature
between 0ºC and 35ºC (32ºF and 95ºF)
and between 10% and 90% non-condensing
relative humidity.
Connect a LAN cable from
the LAN 1 connector
on the Content Server
to your network.
The LAN 2, 3 and 4
connectors are
Connect the AC power
Do not place heavy objects directly on top of
the Content Server.
cable to an electrical distribution
socket. Press the power switch
button at the back side to 1 to
turn on the Content Server.
On the front panel of the system
the power indicator LED, marked
Pwr, will light up.
•
Do not place hot objects directly on top, or
directly beneath the Content Server.
•
Use a grounded AC power outlet for the
Content Server.
•
not used and should
be left open.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
IP Address Setting Configuration
About IP Address Setting
IP Settings Menus Available
The Content Server requires the IP Address
Settings to be configured before it can be
used. IP Address can be configured using the
LCD Panel—see the block diagram to the right
and the example on the next page.
The front panel keys are used as follows:
Select Type:
DHCP
Address Type:
Static
Save Changes?
IP Address
Edit Address
Menu title is shown in orange.
No
<IP address>
000.000.000.000
Use this key to enter the edit mode and
Yes
confirm selection or entry.
IP Settings
Save Changes?
Use this key to return to the previous
menu screen or exit the edit mode
without saving the latest entry.
Subnet mask
<IP address>
Edit Subnet
Address Type
IP Address
No
000.000.000.000
Yes
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
Save Changes?
Use these keys to select items in
the menu, move between values in a
numerical address and modify numerical
values.
Default Gateway
<IP address>
Edit Gateway
Version Info
No
000.000.000.000
Yes
Save Changes?
DNS (Preferred)
<IP address>
DNS Server
0.0.0.0
No
Yes
Save Changes?
DNS (Alternate)
<IP address>
DNS Server
0.0.0.0
To Commands
No
Yes
To Version Info
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Examples of Front Panel Operation
Set the IP Address to Static
Example 1: Setting the IP Address Type
We strongly recommend that you change the IP
address from DHCP to Static once the Content
Server is in production.
Press Enter to produce the menu. The display
Selecting IP Settings > Address Type
Press Enter twice to enter the submenu:
Use the examples on this page together with
the diagram on the previous page to set the IP
address.
shows two lines at a time:
IP Settings
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
Address Type
To set the subnet mask, default gateway and
DNS IP addresses, follow the steps described
below.
Static
IP Address
Subnet Mask
Use the Arrow keys to scroll down to Static.
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
Default Gateway
Press Enter to put the change into effect and
proceed to specify the IP address.
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the
Arrow keys to locate Address Type
Example 2: Setting the IP Address Itself
Press Enter to produce the menu. The display
shows two lines at a time:
Selecting IP Settings > IP Address
Press Enter to enter the submenu:
Press Enter to bypass any digit not in need of
adjustment.
When all digits have been set pressing Enter will
produce the Save Changes menu.
Use Arrow keys to select applicable option.
Use Enter to exit the menu putting changes
into effect.This will take you back to the
IP Settings menu.
If you need to change other settings repeat the
procedure selecting the applicable IP Setting
submenu (e.g. Default Gateway) first.
IP Settings
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
Address Type
IP Address
Press Enter to edit the address.
Subnet Mask
The first digit will now blink.
Default Gateway
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
DNS (Preferred)
Use the Arrow keys to scroll through the
numbers (0–9) and press Enter when the
number requested appears. The next digit will
then start to blink.
DNS (Alternate)
The IP Settings has six submenus. Use
the Arrow keys to locate IP Address
Use Return to leave a menu undoing any changes. This
will also take you back to the IPSettings menu.
Repeat until the final digit has been set.
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TANDBERG CONTENT SERVER
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Content
Server
Quick Setup
The Quick Setup section will help you get your Content Server
online and operational quickly. Please note that for security
reasons, you should change the default administrator and the API
password at setup time and before the Content Server is used in
production.
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TANDBERG CONTENT SERVER
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Basic H.323 Services Setup
About Basic H.323 Services
Step 1 - Initial Setup
A quick basic setup of your TANDBERG Content
Server includes:
Start a Web browser and enter the IP
address of the Content Server. You
can use either http or https, with https
recommended for administrative access.
When prompted for login, enter the
username administrator and
password TANDBERG
Go to Conference Setup>Recording
Alias Options. Edit the E.164 aliases
and H323 IDs for the default Recording
Aliases and save.
1. Setting up H.323 services via the Content
Server interface.
2. Making a test call recording.
3. Changing the administrator password and
setting up server date and time on the
Windows Server.
Make sure that the E.164 aliases and H.323
IDs unique on your network are valid for
your gatekeeper or border controller.
By default, the Content Server’s H.323
ID is set to the machine name, eg.
TANDBERG-<random number>. The H.323 ID of
a live Recording Alias is set to Live<machine_
name> and the H.323 ID of an on demand
Recording Alias is set to OnDemand<machine_
name>. If upgrading from S2, the machine
name will be replaced by the serial number.
Go to the Administrator Settings > Site
Settings to set the System Name for the
Content Server.
Set Gatekeeper registration to Enabled
and set the Gatekeeper IP address. You
can choose to register the Content Server
as a Terminal or a Gateway. If you select
Gateway registration, you will need to
enter H.323 and E.164 Gateway prefixes.
Save the Site Settings. Stay on the page
to verify if gatekeeper registration has
been successful.
You can register the Content Server with
either gatekeeper or border controller.
For simplicity in this document we’ll use
gatekeeper to refer to either device.
For security reasons it is important to
change the password for the default local
administrator account as described in
password for the API (if the API is enabled).
!
Note: The System Name is used by TMS
to identify the Content Server.
For more on setting the administrative
properties and user configuration, see
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TANDBERG CONTENT SERVER
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Basic H.323 Services Setup
About Basic H.323 Services
Step 2 - Call Recording Test
A quick basic setup of your TANDBERG Content
Server includes:
If you have logged out, log back in to the
Content Server web interface via http or
https://<ContentServerIPaddress>.
Go to Conference Setup > Create
Conference.
Select a default recording alias, type the
address of the endpoint you want to call
and click on Place Call. Alternatively, you
can dial one of the recording aliases’
E.164 alias or H.323 ID from your
endpoint.
1. Setting up H.323 services via the Content
Server interface (described on the previous
page).
2. Making a test call recording.
3. Changing the administrator password and
setting up server date and time on the
Windows Server (described on the next
page).
If the recording alias you have selected
has a live stream output, you can watch
the streaming call in Live Conferences.
Calls made with aliases which have
no live streaming outputs will not be
available for viewing until the call has
finished and the recording has been
transcoded.
You can end the call from the Edit link in
Live Conferences, or from the endpoint
you dialed.
You can watch the on demand conference
in Recorded Conferences. Calls which
were made with the default On Demand
alias need to be transcoded before they
can be watched. The progress of the
transcoding process can be viewed in
If the Content Server is not registered
to a gatekeeper, you can make a test
recording by dialing the IP address of the
Content Server from an endpoint.
To read more on Recording Aliases,
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TANDBERG CONTENT SERVER
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Basic H.323 Services Setup
About Basic H.323 Services
Step 3 -Web Server Setup
A quick basic setup of your TANDBERG Content
Server includes:
Go to Maintenance > Date/Time to update Date and Time settings
on the server.
Once the initial setup has been completed, log in to the Web User
Interface for Microsoft Windows Server administration,
https://<ContentServerIPaddress>:8098/, using Internet Explorer
and use the Set Administrative Password tool to change your
administrative password.
1. Setting up H.323 services via the Content
Server interface (described two pages
back).
Remember to restart the Content Server every time you change
date, time and time zone information.
2. Making a test call recording (described on
the previous page).
You may wish to record your new administrative password in a
safe location. Please note that you must not change the default
administrator account name.
3. Changing the administrator password and
setting up server date and time on the
Windows Server.
Recommended Next Steps
Now that you have completed your installation and tested your Content Server. you need to go to Recommended next steps in setting up your Content
Server for recommendations and best practice in administering the Content Server for your installation.
To read more on how to set the
administrative properties and user
configuration, see the
Administrator Settings section.
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TANDBERG CONTENT SERVER
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Content
Server
TCS Administration
The Operation section contains important information about:
•
The LCD Panel
•
•
Please note that for security reasons, you should check the
TANDBERG ftp site regularly for security updates and apply them to
protect your Content Server system.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Recommended Next Steps in Setting up Your Content Server
What
Why
How
Register your Content Server using You need to register the Content Server if you would like to be contacted when updates to the TANDBERG Content Server be-
Use the Registration Card or via the web at
the Registration Card
Apply Security Updates
come available.
You should check the TANDBERG ftp site site for new security update installers and apply them regularly to ensure that your
Content Server is protected with the most up-to-date security patches released by Microsoft and tested for compatibility with ftp site.
the Content Server by TANDBERG.
Set up your Authentication Method Local is the default authentication option. It is recommended that you change authentication to LDAP or Domain mode once the Go to the Authentication section.
Content Server is in production.
Add Users
Once you have selected an authentication mode, you need to setup your users or groups and assign them their correct privi-
leges to use the Content Server. User roles on the Content Server include Users, Owners and Administrators.
Set up Guest Access (if required)
Decide whether you want to enable Guest Access, which will allow non authenticated users to view conferences on the Content Go to the User Properties section.
Server. Only conferences that have the “Allow access to all users“ option, selected in the Conference Permissions will be able
to be viewed by Guests. Any conference that has access restricted to Authenticated Users will not be available to Guests.
RSS feeds functionality will only be available if Guest Access is enabled.
Configure your Media Servers
If you want to use an external streaming server or set up multicast streaming, you will need to configure a Media Server for Live Go to the Media Servers section.
and/or On Demand Streaming. If you want to automatically upload your media to Podcast Producer or iTunesU, you need to cre-
ate a Podcast Producer or iTunesU distribution media server.
Select your Default Media Servers Make the Media Servers you have just created your system defaults. Default Media Servers will be used when Recording Tem-
plates are created.
Configure Recording Templates
There are a number of default System Templates on the Content Server that you can use. Alternatively, you can edit an existing Go to the Templates section.
Template or create new ones using the Media Servers that you have created.
Add/Change Categories
Conferences can be assigned a Category to assist users to find what they are looking for. For example, Marketing may be a
Category that is used for all Conferences related to or created by Marketing. Users can filter all Conferences by selecting the
Marketing Category.
Review and configure Recording
Aliases
Each Recording Alias has an H.323, E.164 and/or SIP number that can be dialed to record a conference. To set the default
behaviour when a call comes in on a particular Recording Alias, you need to set the template and call configuration as well as
edit permissions and metadata for that Alias.
Select the Recording Alias System When the system E.164 alias, system name or content server IP address is called, the Default Recording Alias will be used.
Default
Configure TMS
TANDBERG Management Suite can be used to schedule one-off or recurrent conference recordings.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Product Registration, Security Updates and Security Certificate
Product Registration
Security Updates
Security Certificate Management
You need to register the product if you would
like to receive an email from TANDBERG
Constant Care Services when updates to the
TANDBERG Content Server become available.
All relevant security updates for the
The TANDBERG Content Server has implemented SSL (Secure Sockets Layer) protocol for sending
user authentication information (username and password) in a secure way at user log in. The SSL
implementation means that the Content Server website needs to establish its credentials with the
user’s browser through an electronic document known as a security certificate.
TANDBERG Content Server are available from
You can register using the Registration Card
provided with your Content Server or via the
web at
IT IS IMPORTANT THAT YOU DOWNLOAD AND
INSTALL THE MOST RECENT SECURITY UPDATE
FOR EACH YEAR FROM THE TANDBERG FTP
SITE BEFORE USING THIS PRODUCT. YOU
SHOULD ALSO CHECK THIS SITE REGULARLY
TO SEE IF NEW SECURITY UPDATES ARE
AVAILABLE. ALL SECURITY UPDATES RELEVANT
TO THE Content Server ARE CUMULATIVE
THROUGHOUT THE CALENDAR YEAR.
Each TANDBERG Content Server is shipped with a self signed certificate issued by TANDBERG,
which is valid for a year. As TANDBERG is not a trusted Certificate Authority, when users try to log in
to the Content Server, most browsers will display a message that the identity of the site could not
be verified. Users may add the Content Server to the Trusted sites list in Internet Explorer or add an
exception in Firefox to avoid getting error messages at log in.
You can also check the following ftp site for all
available downloads:
Once the original Content Server certificate has expired, browsers will display another warning,
in addition to any previous warning related to self-signed certificates that are installed. A new
certificate request can be generated using the IIS certificate wizard. Once this request is
generated, another self signed certificate may be created, using a third party tool, or this request
can be forwarded to a certificate issuing authority.
TANDBERG recommends purchasing a security certificate from a certificate issuing authority that
has a trusted relationship back to a root authority, such as VeriSign or Comodo. These credentials
are most likely to be trusted by browsers, removing the need to add the Content Server to the list
of trusted sites. This certificate needs to be generated against the Windows machine name or the
DNS entry associated with the IP address that the TCS is using.
The security certificate must be installed for the TCS default website. You may also install it for the
Windows Media Administration website and the Windows Server Administration website to avoid
getting security warnings when administrators log in to those sites. Do NOT remove the expired
certificate, as this will result in the HTTPS service being unavailable, preventing any logon attempts.
Example of an invalid security certificate warning in Internet Explorer:
About Remote Desktop
Content Server software upgrades and security updates need to be installed using Remote
Desktop access.
Remote Desktop access is also used for:
•
•
•
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
LCD Panel: System Status, Shutting Down and Restarting
System Status
Command Menu Structure
Restarting the Content Server
The LCD panel display indicates the current status of the
Content Server.
1. Press Enter to display the Main Menu
screen
2. From the Main Menu screen, use the
Up or Down arrow to select Commands
3. Press Enter to confirm your selection
4. From the Commands menu, use the Up
or Down arrow to select Restart and
press Enter
Online. The Content Server is ready to accept calls and
transcode outputs. No calls or transcoding jobs are currently in
progress.
5. You will be asked to confirm this
action on the following screen. At the
Restart? prompt, use the Up or Down
arrow to select Yes and press Enter to
confirm.
1-5 calls. Calls are in progress on the Content Server.
Restart?
No
Transcoding. A transcoding job is in progress on the Content
Server.
Yes
IP Settings
Commands
1-5 calls (cnfg). Calls are in progress and the Content Server
is in Reloading Configurations mode. In this mode, the Content
Server will not accept new calls.
Version Info
Shutdown?
Idle. The Content Server is in Idle mode because an
administrator is running the TCS Wizard. In Idle mode, the
Content Server will not accept new calls or process new
transcoding jobs. The LCD panel will also display ‘1-5 calls (idle)’
or ‘trans (idle)’ if there is a call or a transcoding process in
progress when the Wizard starts.
No
Yes
full Restore?
No
Yes
Shutting Down the Content Server
- Restore Defaults -
full Restore
Config Restore?
Config Restore
1. Press Enter to display the Main Menu
screen
No
Error. The Content Server is out of disk space or has lost
connection to the NAS.
Yes
2. From the Main Menu screen, use the
Up or Down arrow to select Commands
Restoring Default Settings
is described on the next
page.
No Network. The Content Server has no connection to the
network.
3. Press Enter to confirm your selection
4. From the Commands menu, use the Up
or Down arrow to select Shutdown and
press Enter
System status is also displayed on the Server Overview
page, under the Administrator Settings menu.
5. You will be asked to confirm this
action on the following screen. At the
Shutdown? prompt, use the Up or
Down arrow to select Yes and press
Enter to confirm.
Display information on the
version currently installed.
Do not Shutdown or Restart the Content Server
While Calls Are In Progress!
6. IMPORTANT—WAIT UNTIL THE LCD
PANEL DISPLAYS 'PowER off' BEFORE
SWITCHING THE POWER BUTTON OFF.
We do not recommend shutting down or restarting the
Content Server while calls are in progress. If the Content
Server is in a call and the server is restarted or shut
down, calls in progress will fail and will not be recorded.
!
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TANDBERG CONTENT SERVER
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LCD Panel: Restoring to Default Settings
About Restoring to Default Settings
Restoring to Default Settings
The administrator can restore the Content
Server to default settings partially or fully via
the LCD panel.
Press Enter to display the Main Menu
screen.
From the Main Menu screen, use the
Up or Down arrow to select Commands.
Press Enter to confirm your selection.
A partial restore to default settings—Config
Restore—restores the default configuration
files and templates, but does NOT affect the
content stored on the server.
From the Commands menu, use the
Up or Down arrow to select Restore
Defaults and press Enter.
From the Restore Defaults menu, use the Up or Down arrow to select full Restore
or Config Restore and press Enter.
A full restore to default settings—Full Restore
—removes content and deletes all media files
in addition to restoring the factory configuration
files and templates.
If you are performing a full restore, you will be asked to confirm this action on the following
screen. At the full Restore? prompt, use the Up or Down arrow to select Yes and press
Enter to confirm.
If you are performing a partial restore, you will be asked to confirm this action on the
following screen. At the Config Restore? prompt, use the Up or Down arrow to select
Yes and press Enter to confirm.
Restoring to defaults command in v.3.x
will restore the Content Server to v.3.x
defaults, but it will also remove any
!
configurations specific to v.2.x, if the Content
Server has been upgraded to v3.0 from v2.x!
What Does Config Restore Do?
Command Menu Structure
Restoring to defaults—both Config
Restore and Full Restore—must not be
interrupted! Logs are available in E:\
logs\SetupUtility.directory.
Deletes all user-created recording aliases, call
configuration files, templates and unused media
servers and restores v.3.x defaults.
IP Settings are
described in
Restart and Shutdown
Restart?
are described on the
previous page.
Using the Front Panel Keys
What Does Full Restore Do?
No
Yes
IP Settings
Commands
Deletes all user-created recording aliases, media
servers, call configuration files, categories and
recording templates and restores them to v.3.x
defaults.
Used to enter the edit mode and confirm
selection or entry.
Version Info
Shutdown?
Used to return to the previous menu
screen or exit the edit mode without
saving the latest entry.
No
Yes
Deletes all conferences and media files.
Deletes all server logs.
If data location has been changed to an
external storage location (NAS), a full
restore will change the default storage
location back to the Content Server. Media
files on the NAS will not be deleted.
full Restore?
•
No
•
Used to select items in the menu, move
between values in a numerical address
and modify numerical values.
Yes
•
- Restore Defaults -
full Restore
Config Restore?
Display information on the
version currently installed.
Config Restore
For an example of this, turn to
in the Installation section.
No
Yes
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TANDBERG CONTENT SERVER
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Content
Server
Backing Up and Restoring the Content Server
This section describes the backup and restore procedures for the
TANDBERG Content Server. Please note that scheduled backup
functionality is only available in version 2.3 or higher. This document
covers version 3.x of the TANDBERG Content Server Adminstrator
Guide.
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TANDBERG CONTENT SERVER
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Backing Up Your Content Server
About Backing up
The Backup Procedure
The backup procedure described here will back up your
application, database, media and all settings.
If you are not backing up to a network location, connect
a USB hard drive to a USB port on the Content Server. If
the USB device does not appear in My Computer, go to
Computer Management and assign a drive letter which
does not conflict with the existing drives (eg. F).
Authenticate to open a Remote Desktop connection. If
your Internet Explorer 7 settings prevent you from running
Active X scripts, you may need to add the Content Server
to your Trusted Sites list in IE.
This full backup differs from the partial backup tool used in S2.0
which only backed up the database.
This procedure alllows you to make one-off as well as scheduled
backups. We recommend regular backups, and making a special
one-off backup before upgrading your Content Server.
It is very important to follow the restore procedure as described
here, otherwise future upgrades may not work.
Login to the web interface using Internet Explorer and
select Windows Server from the Administrator Settings
menu.
If you are not using Internet Explorer, you can also open
the Backup Wizard from a Remote Desktop session. Go
to Start > All Programs > Accessories > System Tools >
Backup
Before You Start
Click on the Maintenance tab, then select the Backup link.
Before attempting backup, check in Add/Remove programs that
you have Windows Server 2003 Service Pack installed. Please
ensure that Service Pack 2 is installed on the Content Server
before proceeding with backup.
Start the Backup and Restore Wizard.
security.jsp for instructions on how to install Microsoft Windows
Server 2003 Service Pack 2 on the TANDBERG Content Server.
You will need a USB Hard drive with enough space for all files
to be backed up. Check the total size of the files to be
backed up on your Content Server (in My Computer). You
can also back up to a network location.
more...
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TANDBERG CONTENT SERVER
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Backing Up Your Content Server cont.
The Backup Procedure cont.
Select Back up files and settings.
From the What to Back up screen, select Let me choose
what to back up.
From the Items to back up screen, select the check boxes
next to:
Local Disk [C:], Local Disk [E:] and System State
From the Backup Type, Destination and Name screen:
The below screen, Completing the Backup or Restore
Wizard, will summarize your backup information. Click on
Finish to start your backup.
The backup process takes approximately 10 minutes per 5GB
of data.
Browse to the network location or USB Hard Drive you
want to use for your backup.
Backup progress is reported on screen and a detailed
report is provided at the end of the process.
Type a name for your backup.
Your backup is now complete!
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TANDBERG CONTENT SERVER
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Scheduling Backups
The Scheduling Backup Procedure
Open the Backup and Restore Wizard as described on the
previous pages. Select Advanced Mode.
Click on the Schedule Jobs tab.
Click on the Add Job button.
This will open the Backup Wizard. From the What to Back
From the Items to back up screen, select the check boxes
next to: Local Disk [C:], Local Disk [E:] and System State.
From the Backup Type, Destination and Name screen:
Browse to the network location or USB Hard Drive you
want to use for your backup. Type a name for your backup.
up screen, select Back up selected files, drive, or network
data. Click Next.
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Scheduling Backups... cont.
The Scheduling Backup Procedure cont.
From the Type of Backup screen, select the type of backup
from the following options:
From the How to Backup screen, select Verify data after
backup.
Normal. Backs up selected files and marks each file as
backed up
Copy. Backs up selected files but does not mark any as
backed up
Incremental. Backs up selected files only if they were
created or modified since the previous backup
Differential. Backs up selected files only if they were
created or modified since the previous backup but does
not mark them as backed up
Daily. Backs up only files that were created or modified
today.
From the Backup Options screen, select Append this
backup to the existing backups.
From the When to Backup screen, select Later and click
on the Set Schedule button to make your scheduling
selections.
Example settings are shown in this screenshot.
more...
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Scheduling Backups... cont.
The Scheduling Backup Procedure cont.
After clicking OK, you will be prompted twice to supply the password for the account that the
backup will run under.
The below screen, Completing the Backup or Restore Wizard, will summarize your backup
information. Click on Finish to schedule the backup
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Restoring your Content Server from Backup
The Restoring Procedure
End any calls in progress and open Remote Desktop
access to your Content Server.
Uninstall the TANDBERG Content Server. From Start >
Control Panel, open Add or Remove Programs. Select
TANDBERG Content Server and click on Change. At the
following screen, select the Remove option.
Uninstall the Microsoft SQL Server 2005. Select Microsoft
SQL Server 2005 and click on Remove.
From the Add/Remove Programs, uninstall Microsoft SQL
Server VSSWriter and Microsoft SQL Server Setup Support
Files.
Go to Start > All Programs > Accessories > System Tools >
Backup.
In the following Component Selection screen, select TCS
database Engine and click on Next.
Browse to C:\Windows\Security
Look for files called edb*.log, there should be edb.log
and at least one or two others maybe more (often called
edbtmp.log or edb0000*.log).
DO NOT delete edb.log, but delete the other one or two
files.
Not removing these files could result in future upgrades
failing following the restore.
more...
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Restoring your Content Server from Backup... cont.
The Restoring Procedure cont...
Start the Backup Wizard. Select Restore files and
settings.
From the What to restore screen, select the check boxes
next to: Local Disk [C:], Local Disk [E:], and System State
Click on Advanced… from the following screen, Completing
the Backup or Restore Wizard.
From Where to restore screen, leave the default setting—
Original location.
Acknowledge the following warning about System State
restore.
From the How to restore screen, select Replace existing
files.
more...
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Restoring your Content Server from Backup... cont.
The Restoring Procedure cont...
Leave the default options selected on the Advanced
Restore Options screen.
Click on Finish on the following screen, Completing the
Backup or Restore Wizard to start the restore process.
The progress of the restore is shown on screen.
Once the restore has completed, more detailed information can be obtained by clicking on the
Report button.
YOU MUST RESTART THE COMPUTER AFTER THE RESTORE PROCESS.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Content
Server
Administrator Settings
This section describes all the options that appear under the
Administrator Settings menu of the web interface.
These options allow you to configure the various settings and
functions of the Content Server.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Accessing Administrator Settings
About Administrator Settings
Logging In to View the Administrator Options
The administrator needs to review the
Use a web browser to log in to the
Content Server interface via http or https:/
/<ContentServerIPaddress>.
Click on Login.
Enter your administrator user name and
password.
administrator settings and configure the
settings based on the requirements of the
installation site.
Configuration settings can be made via the
Administrator Settings menu.
Factory default user name for the local
administrator account is administrator
and factory default password is TANDBERG.
It is strongly recommended that you change
the administrative password at setup time
and before the Content Server is used for
production.
Once successfully logged in, the screen will display your display name and user name at the
bottom left of the screen, with menu items now available according to your login privileges.
Click on Administrator Settings to display the options available. These are described on the
following pages.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
About Site Settings
The Site Settings options
Administrators need to review and configure Site Settings
options before putting the system into production.
Site Settings menu items include:
System Information
Gatekeeper Settings
Advanced H.323 Settings
SIP Settings
Authentication
API
User Properties
System Defaults
•
•
•
•
•
•
•
•
The Site Settings page is automatically refreshed every 10
seconds.
Applying Site Settings
All changes made in the Site Settings page need to be confirmed
by clicking the Save button at the top or bottom of the page.
+
The indicates that this topic is expandable
The Site Settings page is available for editing even if the Content
Server is in call. Most settings from the Site Settings page can
be changed and applied while the Content Server is in call.
in the usual way. Once expanded, the sign
changes to to show that the topic can be
collapsed again.
–
The exceptions are Gatekeeper settings, Advanced H323
settings and SIP settings. Any changes made in those sections
will not be applied until all calls on the Content Server have
finished. If calls are in progress when the Save Settings
button was clicked, the Content Server will automatically enter
Configuration Reload mode. In this mode, the Content Server
will not accept incoming calls or make outgoing calls (the Create
Conference interface will display “There are no resources
available to make a call, please try again later”). When the call
or calls currently in progress are completed, new settings will be
applied and the Content Server will be able to receive and make
calls.
The administrator may also choose to override the Configuration
Reload mode and apply changes immediately by clicking on the
End All Calls button in Site Settings, which will terminate calls on
the Content Server.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
System Information
System Name. Enter the name for the Content
Server. The System Name is used in the
TANDBERG Management Suite to identify added
Content Servers.
Frontend Address. Enter the IP address or DNS
name of the Content Server. The Frontend
Address, if specified, is used for the Share
Conference link displayed on the Recorded
Conferences page and the conference URL
displayed on the Edit Conference page.
If the Frontend Address is not specified, links
to conferences will be displayed using the
address that the user typed in the browser URL
to log in to the Content Server.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
Gatekeeper Settings
Current Status. Displays the status of Content
Server registration with the gatekeeper (registered
or not registered).
Changes to any fields in the Gatekeeper
Settings section will not take effect on
a given Content Server until all its calls
have ended.
Gatekeeper Enabled. Choose Enabled to
register with the gatekeeper.
E.164 Alias. Other systems can call the
Content Server using the E.164 Alias, if the
Content Server is registered to the gatekeeper.
The recording alias specified in the Default
Recording Aliases will be used for the call.
H.323 ID. Other systems can call the Content
Server using the H.323 ID, if the Content
Server is registered to the gatekeeper. The
recording alias specified in the Default
Recording Aliases will be used for the call.
Gatekeeper Discovery Gatekeeper discovery is
always set to manual on the Content Server. Manual
gatekeeper discovery means that you will register
with one specific gatekeeper, identified by its IP
Address.
Gatekeeper Address. This gatekeeper IP-address
will be used to register the Content Server.
Authentication. By default, authentication
is set to Off. If the gatekeeper requires that
systems must authenticate with it before they
are allowed to register, then change to Auto
and supply the User name and Password that
will be used by the Content Server.
Registration. Choose to register the Content Server
as a Terminal or as a Gateway.
H.323 Gateway Prefix. Alias prefix if registered
User name. Enter the user name to
authenticate toward the gatekeeper.
as a gateway.
Password. Enter the password to authenticate
toward the gatekeeper.
E.164 Gateway Prefix. Alias prefix if registered
as a gateway.
Password confirm. Re-enter the password.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
The Advanced H.323 Settings
Use Static Ports is disabled by
default. This means that the system
will dynamically allocate which ports
to use when opening a TCP/UDP
connection.
Changes to any fields in the Advanced
H323 Settings section will not take
effect on a given Content Server until all
its calls have ended.
Static ports can be enabled by
selecting the checkbox and specifying
the required range of ports.
Port Range. 3230 to 3270 is the
standard firewall port range. It needs
to be configured according to your
local firewall settings.
NAT. Network Address Translation is
used when the Server is connected to
a router with NAT support. The default
setting for NAT is Off.
If NAT is On, the system will signal
the configured NAT address in place
of its own IP address within Q.931
and H.245.
NAT Address. The NAT address must be the
global, external address to a router with NAT
support. In the router, the following ports must
be routed to the system’s IP address:
If NAT is set to Auto, the system will
try to determine whether the NAT
address or the real IP address should
be used for signaling. This is done
to make it possible to make calls
to endpoints on the LAN as well as
WAN.
• Port 1720
• The port range specified by the Port Range
field, eg. 3230 to 3270.
Please contact your TANDBERG representative
or authorized reseller for more information.
Changes to any fields in this
section require you to Restart
Service.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
SIP Settings
Status. Displays the status of Content Server’s
registration with the SIP registrar.
Status: Displays the status of Content Server
registration with the SIP registrar.
Registrations: Displays all Aliases that are
registered to the SIP registrar.
The clickable link View all SIP registrations link
to the SIP Alias Registration screen.
Display name. Enter the Content Server’s SIP
display name.
SIP enabled. Select to enable registration with
a SIP registrar.
Server Discovery is Manual. The IP of the
Server must be entered below.
SIP Address (URI). Other systems can call
the Content Server using the SIP Address
or URI (Uniform Resource Identifier) if the
Content Server is registered to a SIP registrar.
The recording alias specified in the Default
Recording Aliases will be used for the call.
Server Type. Select the type of SIP registrar.
The default setting is Auto, which supports
registering to standard SIP servers like
OpenSer.
Server Address. Enter the IP address or a fully
qualified domain name of the SIP registrar.
Transport. Choose the transport protocol
for SIP. The default transport method is TCP
(Transmission Control Protocol). UDP (User
Datagram Protocol) can also be used.
User name. Enter the user name to
authenticate toward the SIP server.
Password. Enter the password to authenticate
toward the SIP server.
Changes to any fields in the SIP Settings
section will not take effect on the
Content Server until all its calls have
ended.
Password confirm. Re-enter the password.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
About Authentication
Authentication Modes
This section allows you to configure
Local Authentication
authentication modes for the Content Server.
Authentication determines how users log in to the
Content Server and the username and password
that they must use. For more information, see
In local authentication mode, only users with valid local accounts who have been added through the User Management page will be able to log in. Local
authentication can be used if there are not a lot of users using the Content Server, since every account has to be manually set up through the Windows Server
administration menu.
Both LDAP and Domain authentication methods require the details of a Microsoft Active Directory Server to be entered in the Authentication section. At
this time, only Microsoft Active Directory Server is supported by the TANDBERG Content Server.
Clicking on the Save button (see Site Settings) will perform a check of the LDAP server settings as the Content Server attempts to bind to the LDAP
server. Changes to Site Settings will not be saved if the LDAP settings entered are incorrect.
There are three modes of authentication
supported by the Content Server:
• Local
• LDAP
• Domain
Domain Authentication
Domain authentication can only be used if the Content Server has been added to a domain. If you add the Content Server to an existing domain, you need to
define a separate security policy for the Content Server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact
your authorized TANDBERG reseller or partner for details of the recommended security policy settings.
These are each explained in the section that
follows.
Under Domain authentication, users with domain accounts and local users are able to log in. The local administrator account can be used to administer the
server, or some domain users can be given administrative privileges.
Administrators and Owners always need to
authenticate. Users wanting to view conferences
can log in, or they can be given guest access to
view some or all conferences without logging in.
For more information on configuring guest access,
LDAP Authentication
LDAP authentication does not require the Content Server to be added to a domain.
Before changing authentication from local to LDAP, the local administrator must add at least one LDAP user with administrative privileges to the Content Server.
To do this, go to User Management > Add Users and enter at least one valid username in the Add Administrators section.
Under LDAP authentication local users cannot log in using the standard login method. However, the local administrator can log in by adding the following string:
#page:login&rescue:true to the end of the Content Server URL in the browser.
Example: The URL will look like this:
http://<ContentServerIPaddress>/tcs/#page:login&rescue:true
Hit the Enter key on your keyboard and log in with the local administrator account in the resulting pop-up window.
While it is possible for the local administrator to login using this method, it is more convenient to give an LDAP user account administrative privileges.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
Authentication Settings
Authentication. Choose the authentication method
for the Content Server.
Add LDAP Server. Allows you to add up to four
additional servers that the Content Server will look
up to authenticate users.
This button is only active if you have selected
Domain or LDAP as the authentication mode. In
Local authentication, this button is greyed out.
Local. If you select local authentication, only users
with valid local accounts who have been added
through the User Management page will be able to
log in. Local groups are not supported.
Domain. If you select domain authentication, the
Content Server must be added to the domain, and
details of the LDAP server used for authentication
must be filled out in the fields below.
LDAP. If you select LDAP authentication, details of
the LDAP server used for authentication must be
filled out in the fields below.
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TANDBERG CONTENT SERVER
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Site Settings
LDAP Server Settings
Server address. Enter the DNS name or IP address
of your LDAP server. Only Microsoft Active Directory
Server is supported for 3.x and 2.x versions of the
Content Server.
User DN. This is the LDAP identifier of the account
in your domain which the Content Server will use to
identify the user who is trying to log in. This account
must have read membership privileges, that is,
privileges to retrieve users’ ‘memberOf’ attributes
from Active Directory using LDAP. You can use an
existing account or create a new special account with
those privileges. This account does not need to be
inside the search tree specified in Base DN.
Port. Port 389 is the default port for most Domain
Controllers. Global Catalog Servers may use port
389 or 3268.
Base DN. This is the search base which the Content
Server uses to search for user records. The Content
Server will search the object specified by the Base
DN (Distinguished Name) and any objects beneath it.
The User DN (Distinguished name) is a unique name
for this account. It consists of:
CN (Common Name) of the special account
•
The Base DN is a unique name for this container. It
typically consists of OU, CN, and DC components.
OU (Organizational Unit)
•
DC (Domain Object Class)
•
User DN examples:
Base DN examples:
OU=employees,DC=company,DC=com
CN=user_account,OU=employees,DC=company,DC
=com
OU=marketing,OU=employees,DC=company,DC=
com
CN=user_account,OU=marketing,DC=company,DC
=com
In the examples above, OU ‘marketing’ is
contained within the OU ‘employees’, so
Please note that DNs can have many more than four
parts.
OU=employees,DC=company,DC=com will identify
all employees of the company including the
Marketing department, and OU=marketing,OU=empl
oyees,DC=company,DC=com will identify users from
the Marketing department only.
Password. Enter the password for the account
identified above.
Confirm Password. Enter the password again to
verify that it was entered correctly.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
API
The TANDBERG Content Server includes an
Application Programmer Interface (API) which
has been designed to provide mechanisms
for external systems and services to get
information from, and add information to
the TANDBERG Content Server. The External
Management API has been designed for
integration with the TANDBERG Management
Suite (TMS) but may also be of use with other
management systems.
The API is enabled by default and must stay
enabled in the following cases:
If integration with TMS is required.
•
•
If the API is used for customized integration
with other systems. Refer to the TANDBERG
Content Server API Documentation for
details of available API calls.
If neither of the cases above applies, the API
can be disabled.
Refer to the TANDBERG Content
Server API Documentation
D1398003, for details of available
API calls.
The default API password at install is
TANDBERG. It is strongly recommended
that you change this password if you
want the API to remain enabled. If
you clear the password and the password
field is empty, API clients will not receive an
authentication challenge.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
User Properties
Select the Allow Guest Access checkbox to
enable unauthenticated access to the Content
Server for guests.
When the Allow Guest Access option is
checked:
Users do not have to authenticate to view
•
conferences. Guest users can view all
conferences that have Allow access to all
users checkbox selected in Conference
permissions.
The RSS feeds icon is displayed on the
•
Recorded Conferences page for all users.
Content which allows access to all users
and which is not password-protected can be
viewed from an RSS reader.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Site Settings
System Defaults
Default Recording Alias. If the system
E.164 alias, system name or content
server IP address is called from an
endpoint, the Recording Alias specified
here will be used for recording and/or
streaming the call.
Default Media Servers. Servers specified in this
section will be used by default in new templates.
Live Windows Media. The Local Windows Media
•
Streaming Server is used by default. An external
streaming server can be configured in Media
Servers and then selected as a default media
server for streaming Windows Media live.
The Recording Alias determines:
The call settings, based on the call
configuration specified in the alias.
Live MPEG4. By default, it is not possible to
•
•
stream MPEG4 live off the content server.
An external media server such as Darwin or
QuickTime streaming server can be configured
media server for streaming MPEG4 live.
The outputs, based on the recording
template specified in the alias.
•
Access to the live and recorded
conference.
•
Live Real Media. By default, it is not possible to
•
Conference password (optional).
•
•
stream Real Media live off the content server. An
external media server such as a Helix streaming
then selected as a default media server for
streaming Real Media live.
All conference metadata, such as
the conference name, description,
speaker, location, copyright and
category specified in the Alias will
be automatically applied to the
conference and can be edited before
the call is placed and also after the
call has finished.
On Demand Windows Media. The Local Windows
•
Media Streaming Server is used by default. An
external streaming server can be configured in
Media Servers and then selected as a default
media server for streaming Windows Media on
demand.
On Demand MPEG4. By default, the Local IIS
•
Web Server is configured to deliver MPEG4 media
as a progressive download (http streaming).
An external media server such as Darwin or
QuickTime streaming server can be configured
in Media Servers and then selected as a default
media server for streaming MPEG4 on demand.
On Demand Real Media. By default, the Local IIS
•
Web Server is configured to deliver Real Media
as http streaming. An external media server such
as a Helix streaming server can be configured in
Media Servers and then selected as a default
media server for streaming Real Media on
demand.
For more information on this –
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Users
About Managing Users
Viewing the Users Page
The Users menuis usedtoadd new users, changeuser privileges
anddelete users.
Theremaybetoomanyuserstobedisplayed
on a single page with the selected number
ofusersdisplayedperpage.Gototheother
pages here.
Guest Access
TheContent Server supportsguest accesstoview conferences. If
youwantguest users toview conferenceswithout having tolog into
the Content Server:
Select Allow Guest Access checkbox in Site Settings, and
Select Allow access to all users checkbox in Conference
permissions for all or some conferences.
•
•
Withguestaccess, usersonlyneedtoenter theContent Server IP
addressintheir browser andthey donot havetoauthenticateat all
to view those conferences. In this case, you only need to add users
whowillhavetoauthenticate(log in) toget special privileges, suchas
administratorsandowners.
By clicking on User Name, Display
Name, User Role and User/Group,
the sorting order will be displayed in
either Ascending or Descending order,
depending on the direction of the arrow
next to the column name.
Authenticated Access
The Content Server also supports authenticated access to
viewconferences. Ifyouwant only authenticateduserstoview
conferences, make sure that the Allow Guest Access checkboxis
deselected in Site Settings . In this case, you have to add all users
whoneedaccesstoview, edit or administer content (throughthe
Add Users page). If you select Allow access to all users checkbox
in Conference permissions, thoseconferenceswill beavailablefor
viewing by all authenticated users.
Authenticated and Guest Access
Click here to add new users. Details on
this can be found on the next page.
Itisalsopossibletohaveamixtureof guest andauthenticated
accessforviewingconferences. If youwant someconferences
tobeavailabletoeverybody, andother conferencesrestrictedto
authenticated users:
Select Allow Guest Access checkbox in Site Settings, and ...
Select Allow access to all users checkbox in Conference
Permissions for conferences you want guests to see.
•
Click here to delete the users selected.
•
Add users and/or groups who need to login to the
•
Content Server (through the Add Users page) and then
enter user- or group names in Conference Permissions
for conferences that only those authenticated users
should be able to view.
Select users to be deleted. Use the
checkbox above the column to select
all users.
Depending on the authentication method chosen in Site Settings,
administratorscanaddlocal users(whohavebeencreatedonthe
local computer) or users (or groups) authenticated via LDAP.
Greyed out boxes cannot be selected.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Adding Users
Adding Users Under Local Authentication
Adding Users Manually
Adding Groups
If Local authentication is selected in Site Settings, local users
can log in to the Content Server.
LDAP/Active Directory users need to be added manually through
the Add Users page before they can log in if:
Groups always need to be added manually through the Add
Users page.
Firstly, you need to ensure that local user accounts have been
created on the Content Server. You can create local user
accounts from the Windows Server administration site in the
Administrator Settings menu.
These users then need to be added to the Content Server
database by entering their usernames on the Add Users page.
Please note that adding local groups is not supported.
Domain or LDAP authentication is selected in Site Settings,
•
LDAP/Active Directory groups must be entered in this format:
@group.name
and
Allow Guest Access is selected in Site Settings.
•
Please note that although a group is added in this format,
displayed in the Users page.
Adding users under Domain authentication:
Users must be entered in this format: DOMAINNAME\user.
name or DOMAINNAME\user.name:Display name
•
When adding a group, all members of that group will be
automatically added to the Content Server on login with
the privileges you assigned to the group, if Domain or LDAP
authentication is selected in Site Settings, and regardless of
whether or not Allow Guest Access is selected in Site Settings.
Local usernames must be entered in this format:
MACHINENAME\user.name:Display Name(optional)
Adding users under LDAP authentication:
Users must be entered in this format: user.name or user.
name:Display name
•
If you add a group with Owner privileges, as members of that
group log in to the Content Server, their accounts will be
automatically created. The User Role next to their user name in
the Users page will appear to be User, but they will have Owner
privileges inherited from their group membership.
Adding Users or Groups Under Domain or LDAP
Authentication
Adding Users Automatically
If you want all members of the group to be Users or Owners,
but some members of the group need administrative privileges,
you can change the User Role for these members to Admin. The
highest user role will be applied.
All users with valid accounts on the Domain or LDAP server will
be added automatically upon login if:
Domain or LDAP authentication is selected in Site Settings
When Domain or LDAP authentication is selected in Site
Settings, LDAP/Active Directory users or groups can log in to the
Content Server.
Active Directory users can be added to the Content Server
manually or automatically.
Groups need to be added manually. Any users in those groups
will then be able to log in without having to be added individually.
The user will inherit group privileges from the group they belong
to.
•
and
Allow Guest Access is deselected in Site Settings.
•
Users added automatically will only have privileges to view
conferences they are authorized to view (their user role will
be User). Administrators can give users special privileges by
changing their role to Owner or Administrator).
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TANDBERG CONTENT SERVER
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Adding Users
About the Add Users Page
Adding Administrators, Owners and Users
Use the Add Users page to add users to the
system.
To ensure users have the right privileges,
enter user names in the correct text
field:
Users need to be added to the user database
on the Content Server in order to log in.
Users entered in the Add
•
Administrators text field will have
administrative privileges.
Users entered in the Add Owners text
•
field will be able to make calls from
the Content Server interface, edit
personal recording aliases that they
own and edit conferences they have
recorded with a recording alias which
gives them editor privileges.
To add users, enter one user name per
line, or user names separated by a
semicolon.
Users entered in the Add Users text
•
field will be able to view conferences
they have access to (these users will
only see the View Conferences menu).
Click here to return to the Users page
undoing any changes made.
Click here to add users to the database
after you have entered the new users.
User names are not checked
when they are entered on this
page—you need to ensure that
user details are correct, otherwise
users will not be able to log in!
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Templates
About Templates
The Templates Page
The contents of a template determine how a
videoconference is streamed/recorded by the
TANDBERG Content Server.
There may be too many
templates to be displayed
on a single page given the
preset number of templates
displayed per page. Go to the
other pages here. Check your
Preferences to change the
number of displayed Items
Per Page.
The Content Server comes with a number of
pre-defined templates that have no select box
and so cannot be deleted. They can be edited
and saved as new templates.
Templates that are used in a recording alias
cannot be deleted. They are identifiable
because their check box is greyed out.
Select templates to be
Administrator created templates can be
edited, changed and saved or saved as a new
template.
deleted. Use the check-box
above the column to select
non-predefined templates.
Predefined system templates
cannot be deleted from the
interface. Templates that
are used in recording aliases
cannot be selected or deleted
from the list.
Options to think about for using existing,
or creating new templates to produce the
output required:
What codecs or combinations of codecs are
needed? Windows Media, Real Media or
QuickTime?
•
Click on the Add Template
button to create a new
template.
Is the conference needed to be streamed live
or on demand or both?
•
What sizes are needed for the outputs: audio,
small, medium or large?
•
Will there be any outputs for playback in
portable devices?
•
Click here to delete the
templates selected.
What layout do you want for playback in the
viewer or for the portable device?
•
Would you like to have your recorded
conference media uploaded to your iTunes U
account or your Podcast Producer server?
•
Any template can be
edited and then saved
with changes or saved
as a new template.
According to what answers are given to the
above options, a recording/streaming template
can be chosen from one of the existing system
templates, one of the system templates can be
saved as a new template, or a new template can
be created.
Templates that are being
used in a call can also be
edited for the next call.
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Editing Templates
About System Templates
The Template Editor
A number of System Templates are available by
default. System templates cannot be changed
but they can be edited and then saved as a
new template.
If changes are made to the template and you
want to keep it, enter a new name for the
template and click the Save As button. The
new name will initially be called “Copy of ...”.
Enter a new name to reflect the changes in the
template and save it.
Click Cancel to not save the changes.
The Template “Windows Media Single Live and
On Demand” has been edited here to show
this screen. Changes cannot be saved to these
System Templates, but they can be saved as
new Templates.
Clicking the Return button will take you back to
view the list of templates.
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Editing Templates cont...
The Output Viewing Options
Output Viewing Options
The Output Viewing Options allow you to
chose the different ways in which conferences
created using this template can be viewed by
users.
The options are:
Movies to be displayed in the Content
Viewer
•
Movies to be created for download to
Portable Devices
•
Movies to be created for download and
playback on the user’s computer.
•
Movies to be created and uploaded to a
Distribution Media Server: Podcast Producer
Server, and/or to iTunesU.
•
If a conference has Create movies for
Distribution selected and no other outputs, no
media will be available for viewing locally on
the Content Server until another type of Output
Viewing Options is selected for this conference.
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Editing Templates cont...
The Content Viewer (I)
Output Layout
Movie Settings
The Output Layout determines the way in which
conferences are streamed and played back.
Formats. There are three formats available.
Windows Media for playback using Windows
•
Available options include:
Media Player.
Two Videos—creates a video for the Main source
and one for the Dual Source (VCR, Document
Camera etc) for viewing in the Viewer. If Dual
is not activated during the call, then only the
Main Video will be available for On Demand
playback. A dual stream will be displayed for Live
conferences whether it is turned on or not.
MPEG4 for playback using QuickTime.
•
•
Real Media for playback using Real Media
Player.
Windows Media, MPEG4 and Real Media
formats can be viewed on a PC, as long as the
correct plugins have been downloaded and
installed.
Joined—creates one video output consisting
of the main source on the left and the dual to
the right joined as one video file. Dual will be
displayed as a poster when it is not activated.
Only MPEG4 format playback is supported on a
Macintosh.
To support users watching a conference on
a mixture of PCs and Macintoshes, choose
Windows Media and MPEG4 formats. The
Windows Media format will be automatically
selected and played back on a PC, and MPEG4
on a Macintosh.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture—creates one video with main
inserted into the Dual. When Dual is activated,
the Main video will transition to the selected
location, displaying the Dual video. On turning off
Dual, the Main will transition to take up the entire
video.
If you select one format only - MPEG4 - users
on a PC will need to install QuickTime Player on
their computers to view the conference, if the
QuickTime plugin is not already installed.
For more information and examples
of layouts, see also Presentation
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Editing Templates cont...
The Content Viewer (II)
Movie Settings
Movie Settings
Conference Sizes. You can select up to two conference sizes.
Your selection of conference sizes in the Template Editor should
be based on the end-user’s streaming environment and Internet
connection.
Large. If your users have access to a high-speed LAN,
choose ‘Large’. Beware, the bit rate for streaming the
conference will depend on the bandwidth of the call, and
can be as high as 1.76Mbps for a 1920k call. Users on
broadband connections which cannot support this streaming
bit rate will get a very poor streaming experience, with video
buffering, stopping and starting (stuttering). This format also
takes the longest to transcode.
Audio-only. If your users have a very poor quality Internet access,
choose ‘Audio-only’. The average bit rate for streaming the
conference will be around 35 kbps. Audio from the Main source
will be recorded and played back, and if Dual Video is activated
during the call, it will be displayed as still images.
The resolution of the recorded video will depend on the video
format negotiated for the call as well as the call bandwidth,
apart from QCIF calls, which will always get a 160×120
pixels resolution, CIF calls, which get 352×264 pixels and
w288p calls, which get 512×288 pixels.
Small. If your users have 56k modem access, choose ‘Small’. The
average bit rate for streaming the conference will be around 51
kbps.
The resolution of the recorded video in the Switching layout will
be up to 160x120 pixels (for QCIF, CIF, 2.5CIF and 4CIF calls) and
212x120 pixels (for w288p, w448p, w576p, 720p). In the Two
Videos layout, Dual Video will be displayed as still images only.
In the Switching layout, the resolution will be:
480×360 pixels for 2.5CIF and 4CIF calls made at or
below 768k;
•
Medium. If your users have broadband access to the Internet
(around 500kbps), choose ‘Medium’. The bit rate for streaming
the conference will depend on the bandwidth of the call, but will
be capped at 471 kbps. So, for example, a 128k call bandwidth
will result in a 117kbps streaming bit rate for your conference, and
a 384k call bandwidth will result in a 353kbps bit rate. All calls
512K and over will result in a 471kbps bit rate for your streaming
conference.
640×360 pixels for w448p, w576p and 720p calls made
at or below 768k;
•
576×448 pixels for 2.5CIF calls made at or above 1152k;
•
•
768×448 pixels for w448p, w576p and 720p calls made
at or above 1152k.
The resolution of the recorded video will depend on the video
format negotiated for the call as well as the call bandwidth,
apart from QCIF calls, which will always get a 160×120 pixels
resolution.
Large and Medium sizes have been designed to
provide the optimum viewing experience based on
adaptive algorithms which are dependent on the video
format negotiated during the call and the bandwidth of the call.
Higher quality inputs with a large amount of data will result in
a high resolution and high streaming bit rate outputs—e.g.
a Large size Windows Media Switching layout template used
in a w576p call made at a bandwidth of 1920k will result in a
768×448 video streaming at a bit rate of 1.76 Mbps. Lower
quality inputs with less data will result in lower resolution and
lower bit rate outputs—e.g. the same Large size template
used in a 384k 4CIF call will result in a 480×360 video
streaming at 353 kbps.
In the Switching layout, the resolution will be:
240×180 pixels for CIF, 2.5CIF and 4CIF calls made at or
below 384k;
•
320×180 pixels for w288p, w448p, w576p, 720p calls made
at or below 384k;
•
320×240 pixels for CIF, 2.5CIF and 4CIF calls made at or
above 512k;
•
424×240 pixels for w288p, w448p, w576p, 720p calls made
at or above 512k.
•
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Editing Templates cont...
The Content Viewer (III)
Movie Settings
Live Media Server Settings. Select the correct
Media Server from the list for Live Streaming.
If only one is set up, this will be selected. If
none are set up, the following error message
will be displayed: Your movie(s) will not be
broadcasted live until you have a live enabled
Media Server set up.
On Demand Media Server Settings. Displays
the default Media Servers selected in the
System Defaults section of the Site Settings
page, for the selected Formats. Select the
Media Servers for On Demand viewing of the
conferences recorded using this template. Non
selected formats will be greyed out.
You will need to set up a Media Server for live
streaming as described in the Media Server
settings section.
Live Stream. Choose if the Conference is to
be viewed Live. Select the Format and Size
if more than one is selected in the Movie
Settings. Only one live stream is available
per conference – other formats and sizes you
selected in the template will be transcoded
after the conference has finished.
Retranscode realtime movies. If this is
selected, the Live movies will be transcoded
again after the Live Conference has
completed. This can result in better quality
viewing but will also add extra processing and
load on the Content Server.
If Retranscode realtime movies is not
selected and playback of the Conference
OnDemand is not satisfactory, the Live
transcoded conference can be retranscoded
from the Summary section of the Add Outputs
screen.
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Editing Templates cont...
The Portable Devices Section
This section will only be available if the Create
movies for Portable Devices option was
Movie Settings. Choose the outputs for your
portable devices.
selected in the Output viewing options section.
Options are:
iPod Video
iPod Audio
Zune (Microsoft compatible) Video
Zune Audio.
•
Output Layout
•
•
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
•
Once the Offline Transcoder has created the
outputs, they will be available for Users from
the Download link and icon on the Recorded
Conference Listing page.
Picture in picture—creates one video stream
with main picture inserted into the Dual.
When Dual is activated, the Main video will
transition to the selected location, displaying
the Dual video. On turning off Dual, the Main
will transition to take up the entire video. This
layout can be restrictive when viewing on a
small screen.
Users then copy the files to the correct folder
for synchronizing with their Portable Device.
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Editing Templates cont...
The Download Section
The Download section will only be available if
the Create movies for Download option was
selected in the Output viewing options section.
Movie Settings
Formats—there are three formats available.
Windows Media for playback using Windows
Media Player, MPEG4 for playback using
QuickTime Player and Real Media for playback
using Real Media Player. Either 1, 2 or 3
formats can be chosen.
Output Layout
Joined—creates one video output consisting
of the main source on the left and the dual to
the right joined as one video file. Dual will be
displayed as a poster when it is not activated.
Conference Sizes—as files will be
downloaded and viewed on a computer, the
internet connection is not then an issue,
other than the time it takes to download
them. The advantage is for users with poor
Internet connections as they can watch
the files, once downloaded, without being
connected to the Internet.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture—creates one video with main
picture inserted into the Dual. When Dual is
activated, the Main video will transition to the
selected location, displaying the Dual video. On
turning off Dual, the Main will transition to take
up the entire video.
One or two sizes need to be selected to
create a downloadable output.
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Editing Templates cont...
The Distribution Section - Podcast Producer and iTunes U
The Distribution section will only be available if
the Create movies for Distribution option was
selected in the Output viewing options section.
Podcast Producer. Choose this option and
select a Podcast Producer Media Server to
automate the process of uploading recorded
content to your Podcast Producer server.
To use the TANDBERG Content Server as a
Podcast Capture application, simply make
a call on a Recording Alias which uses a
template with a Podcast Producer output. On
completion of the call, the Content Server
will transcode the conference recording using
the selected output layout with a large size
MPEG-4 video format and upload the file to
your Podcast Producer server. There it will be
picked up by the Podcast Producer Workflow
specified in the Media Server you configured on
the Content Server.
Output layout
Joined—creates one video output consisting
of the main source on the left and the dual to
the right joined as one video file. Dual will be
displayed as a poster when it is not activated.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture—creates one video with main
picture inserted into the Dual. When Dual is
activated, the Main video will transition to the
selected location, displaying the Dual video. On
turning off Dual, the Main will transition to take
up the entire video.
iTunes U. Chose this option and select your
iTunes U Media Server to automate the
process of uploading recorded content to an
iTunes U account.
The Output Layout option and Size (Small,
Medium or Large) specifies the format and
quality of the MPEG-4 recording to be uploaded
to the iTunes U account selected from the
Media Server dropdown menu.
Podcast Producer is a third-party
product provided by Apple. For setup
and support information on Podcast
Producer, go to:
You may also specify an additional audio-only
output.
To use the TANDBERG Content Server to
capture your iTunes U content, simply make a
call on a Recording Alias which uses a template
with an iTunes U output. On completion of the
call, the Content Server will transcode the
conference recording using the settings you
specified and upload the file to your iTunes U
account.
iTunes U is a third-party product
provided by Apple. For setup and
support information on iTunes U, go to:
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Editing Templates cont...
The Summary Section
Viewer Summary. Shows information about the
outputs created by this template for viewing
in the Content Viewer. If the conference had a
live component, but no offline transcoding has
been specified in the template, a retranscode
option checkbox will be displayed. This allows
administrators to retranscode the live output.
Portable Devices Summary. Shows information
about the outputs created by this template
for Portable Devices. Displays the format for
iPod and Zune Video as well as audio formats
chosen as well as the Path to the file.
Download Summary. Shows information
about the outputs created by this template
for Download to a user’s computer. Displays
the Output layout, format and size for all the
Downloads selected as well as the Path to the
file.
Distribution Summary. Shows information
about the outputs created by this template for
Distribution to Podcast Producer or iTunes U:
the Output layout, format and size. The path
to the file shows ‘ External’, once the file has
been uploaded to Podcast producer or
iTunes U.
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Adding Templates
The Template Editor
To add a new template, go to Templates menu
item. You will be taken to the Templates page.
Click the Add Template button at the bottom of
the list of Templates.
There is a maximum of 6 outputs per
Template. If the limit is exceeded, a
message like “This template has 7
outputs. The maximum number of outputs
for a template is 6. You must remove 1
output before you can save this template.
See Summary for more information.” will be
displayed and the template cannot be saved
if there are more than 6 outputs, so some will
have to be deleted.
This will take you to a blank Template Editor
page. On this page you can configure the new
template and then save it.
Enter the Name of the Template as meaningful
as possible for the users who will be selecting
Templates for their Personal Recording Aliases.
The Name does not need to detail the outputs
that the Template will create as this information
is displayed in the Recording Alias and Create
Conference pages.
If none of the Create movies options are
selected, the conference will be recorded
to a file but no viewable outputs will initially
be created. To create outputs from such a
conference, Edit the Conference and choose
the Add Outputs button. This allows an Editor
to add viewable outputs to a completed
conference that has been recorded.
To create outputs for this Template, choose one
or more of the following options:
Create movies for the Content Viewer
•
Create movies for Portable Devices
•
Create movies for Download
•
•
Create movies for Distribution
descriptions of all the options available in the
Template Editor page.
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System Templates
About System Templates
The System Templates Available
The table shown here lists the default
Windows Media System Templates that
come installed with the Content Server.
Description
Recorded Output
Windows Media PoP Live and On Demand
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand.
Windows Media PoP Live and On Demand with
Portable Device Download
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand. Also has downloadable Video outputs for Zune and iPod using the Switching Output.
Windows Media PoP On Demand Only
Windows Media Single Live and On Demand
Windows Media Single On Demand Only
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for On Demand.
No live output from this Template.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed.
Conference size is Medium for both Live and On Demand.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed.
Conference size is Medium for On Demand viewing only.
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Media Servers
About Media Servers
The Media Servers Options
Use the Media Servers page to configure
external streaming servers for live streaming
and on demand playback of Windows Media,
MPEG4 and Real Media. You can also add
distribution servers to automate the process of
uploading recorded content to Apple’s Podcast
Producer for further workflow or to Apple iTunes
U for hosting
External streaming servers configured here will
be available when you create new templates or
edit existing templates. You can also specify
your configured servers to be the default
servers for new templates.
The TANDBERG Content Server comes with
two preconfigured default media servers which
cannot be edited or deleted:
Local IIS Web Server
Local Windows Media Streaming Server
•
•
Local IIS Web Server. By default, this server is used to
deliver MPEG4 and Real Media for on demand playback as
a progressive download (HTTP or pseudo-streaming). It also
delivers still images, if available. This server cannot be modified
or deleted.
Local Windows Media Streaming Server. By default, this server is used for
streaming Windows Media live and on demand. This server cannot be modified or
deleted, but its properties can be edited and it can be saved as a new server.
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Adding Windows Media Streaming Server
Configuration Options
Server Settings
Click on Add Windows Media Streaming Server
to create a new server for streaming Windows
Media.
Name. Enter a descriptive name for the server.
The server name will be used in a template
when selecting a media server. This field is
required.
Only Windows Media Streaming Servers are
supported for streaming Windows Media
content off the TANDBERG Content Server.
Server Address. Enter the DNS name or the
IP address of the server. Use (local) if it is on
this TANDBERG Content Server. This field is
required.
The configuration options for your Windows
Media streaming server include live and on
demand streaming.
Live streams can be sent to Windows Media
Player clients using either a unicast (Support
Live Unicast Streaming option) or a multicast
(Support Live Multicast Streaming option)
connection.
Support Live Unicast Streaming. Select if the
server is to support live unicast streaming.
Once selected the Media Server will be
available to choose in the Live Media Server
Settings for templates that stream Windows
Media.
Please note that unicast streaming can be
configured for either the local or an external
Windows Media Streaming Server, but
mulitcast streaming can only be configured with
the local Windows Media Streaming Server.
Support Live Multicast Streaming. Select
if the server is to support live multicast
streaming. Once selected the Media Server
will be available to choose in the Live Media
Server Settings for templates that stream
Windows Media. If you select this option, the
Unicast and On Demand options will become
unavailable, so you cannot create a multicast
and on demand streaming server as one Media
Server.
Before you can start delivering your live content
as a multicast stream, you need to check with
your network administrator that your network is
multicast enabled.
Support On Demand. Select if the server is to
support on demand streaming. Once selected
the Media Server will be available to choose
in the On Demand Media Server Settings for
templates that stream Windows Media.
In multicast delivery, the server sends only one
stream which reaches all player clients at the
same time. There is no additional overhead for
the server regardless of whether one or more
clients are connected.
Unicast is the default live streaming
option for the default Local Windows
Media Streaming Server. Unicast
connections are one-to one connections
between each Windows Media Player client and
the server. Each unicast client that connects to
the server takes up additional bandwidth.
Multicast delivery is generally used for
broadcasting live streams on a corporate
network and will only work if all routers on the
network are multicast enabled.
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Configuring Windows Media Streaming Server
Live Unicast Streaming Settings
Live settings
Server push. Select this option if you want to
push your live stream to an external Windows
Media streaming server.
User Name. Enter the
user name to be used for
authentication with your
streaming server.
Port. Enter the port to be used with an external
Windows Media streaming server. The default
port if you are using the Content Server’s
Windows Media streaming server is 8080.
Password. Enter the
password to be used for
authentication with your
streaming server.
Password Confirm. Enter the
password again to confirm.
Publishing Points
Create new. Choose this option if you want the
Content Server to create new publishing points
on your external streaming server.
Create new using settings from existing. Choose
this option if you want the Content Server to create
new publishing points on your external streaming
server, using the settings from existing publishing
points. Enter the existing Publishing Points for your
Main and Dual video streams (they can be the
same in both fields).
Network pull port(s). Select
this option if you want the
external server to request the
stream. A network publishing
point must be created on
the external Windows Media
streaming server to use this
functionality. Enter the ports
for network pull of Main and
Dual video streams—select
ports that are NOT being
used by the Content Server
(see the Appendix for a list
of ports used by the Content
Server).
Use existing. Choose this option if you have
already set up publishing points on your external
streaming server. Enter the existing Publishing
Points for your Main and Dual video streams.
There must be two different publishing points to
stream one video stream off each.
Live URLs
Use default live URLs. Choose this option to
use the default live URL for this media server.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the filename (in this
case the publishing point name) to be appended
to the alternate URL.
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Configuring Windows Media Streaming Server
Live Multicast Streaming Settings
Select Support Live Multicast Streaming to
create your multicast Media Server (the other
options will become unavailable).
Streaming port range start. Enter a port
number for the start of the live streaming port
range. The port range must be from 10000 to
65000.
Windows Media multicast streaming is only
available from the Content Server, therefore
the Server Address is set to (local) and the
option is greyed out in the interface.
TTL. Choose the multicast time to live (TTL)
threshold. The “multicast TTL” tells the network
how far multicast packets should be allowed to
travel across the network. The value “Subnet”
(i.e. TTL=1) means that packets do not pass
the first network router. This setting should
mean a multicast stream is viewable on any
network, even those not enabled for multicast,
where the client is on the same subnet as
the Content Server. The efficacy of higher
values: LAN (TTL=32), WAN (64), Internet
(128), Unrestricted (255) depends on the
configuration of the network.
Server Push Port. The default port for the local
Content Server’s Windows Media streaming
server is 8080.
Create new using settings from existing. Choose
this option if you want the Content Server to
create new publishing points using the settings
from existing publishing points. Enter the
existing Publishing Points for your Main and Dual
video streams (they can be the same in both
fields). The default multicast enabled publishing
point on the TANDBERG Content Server is
TCSmulticastTemplate.
Use existing. Choose this option if you have set up
publishing points on your streaming server. Enter
the existing Publishing Points for your Main and
Dual video streams. There must be two different
publishing points to stream one video stream
off each, if you are using a Two Videos layout. If
you are using Switching, Joined or PIP layouts,
you need to specify only one publishing point, for
Main.
Multicast IP Address. Enter a destination
multicast address. The Content Server will
stream to this IP address. The range of
allowable IP Addresses is from 224.0.0.1 to
239.255.255.255. The multicast address you
need to enter will depend on the configuration
of your network.
Live URLs. Only the default URLs are available,
therefore (http://(local)/tcs/data) is set in in
Main and Dual fields, Append filename to URL
is selected and those options are greyed out in
the interface.
If you do not enter a Multicast IP address, the
Content Server will use the first two octets
of the IP address specified in the Destination
multicast IP address of the WMS Multicast Data
Writer properties of the multicast publishing
point, but it will dynamically assign the last
two octets, eg. if an IP address like 10.0.1.1 is
specified at the publishing point, the Content
Server may use any addresses in the 10.0
range for multicast streaming.
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Configuring Windows Media Streaming Server cont...
On Demand Settings
Media location
On demand URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for
this media server.
Write movies to the default media location.
Select this option if you want your media to be
written to the Content Server’s default media
location (you can check the default media
storage location in the Server Maintenance
page). The default media location for Windows
Media files is (media location)\data\media.
Use alternate on demand URLs. Choose this
option to supply your own URLs for on demand
streaming. Enter the URLs for Main and Dual
video streams and choose whether you wish
the filename to be appended to the alternate
URL.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive
or UNC path. Enter the shared drive or UNC
path, e.g. //servername in the Alternate path
field.
FTP movies to location. Choose this option to
FTP the media files to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the port number of the FTP service.
Most FTP servers will use port 21.
Directory. Enter the directory relative to the
root FTP directory on the FTP server. Leave
this blank to upload to the root FTP directory.
The directory should be specified using forward
slashes like in a URL, e.g. /movies/.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Confirm. Enter the password again
to confirm.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Adding QuickTime or Darwin Streaming Server
Configuration Options
The QuickTime Or Darwin Streaming Server Settings
The Content Server default installation
supports only HTTP-based on demand
streaming of MPEG4 from its local IIS Web
Server. An external media server must be set
up for live unicast and true (RTSP) on-demand
streaming of MPEG4.
Server settings
Name. Enter a descriptive name for the server.
The server name will be used in a template
when selecting a media server. This is a
required field.
Support Live Unicast Streaming. Select if the
server is to support live unicast streaming.
Once selected the Media Server will be
available to choose in the Live Media Server
Settings for templates that stream MPEG4.
Click on the Add QuickTime or Darwin
Streaming Server to configure an external
server for streaming MPEG4 media.
Only Darwin and QuickTime Streaming Servers
are supported for streaming MPEG-4 content
off the TANDBERG Content Server.
Support Live Multicast Streaming. Select if
the Media Server is to support live multicast
streaming. Once selected the Media Server will
be available to choose in the Live Media Server
Settings for templates that stream MPEG4.
The configuration options for your QuickTime
or Darwin streaming server include live and on
demand streaming.
There are two options for configuring the media
server for live MPEG4 streaming:
Support On Demand. Select if the server is to
support on demand streaming. Once selected
the Media Server will be available to choose
in the On Demand Media Server Settings for
templates that stream MPEG4.
Live unicast streaming. This requires an
external QuickTime or Darwin streaming
server to relay streams to clients.
•
Unicast and On Demand Server Address. Enter
the DNS name or the IP address of the external
streaming server. This is a required field.
Live multicast streaming. This option
•
requires a Media Server to be set up on
the Content Server but does not require an
external QuickTime or Darwin streaming
server to relay streams to clients - the
multicast stream is sent directly from the
Content Server.
In multicast delivery, the server sends only one
stream which reaches all player clients at the
same time. There is no additional overhead for
the server regardless of whether one or more
clients are connected.
Unicast connections are one-to one
connections between each QuickTime
Player client and the server. Each
unicast client that connects to the
server takes up additional bandwidth.
Multicast delivery is generally used for
broadcasting live streams on a corporate
network and will only work if all routers on the
network are multicast enabled.
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ADMINISTRATOR GUIDE
Configuring QuickTime or Darwin Streaming Server
Live Unicast Streaming Settings
Live unicast streaming settings
Live URLs
Streaming port range start. Specify the start
port for your streaming port range, e.g. 30000.
The start port must be an even number. The
Content Server will use the streaming start
port + 30 to be used for streaming live calls,
eg. a port range from 30000 to 30030. Ensure
that you select ports that are NOT being used
by the Content Server (see the Appendix for a
list of ports used by the Content Server).
Use default live URLs. Choose this option to
use the default live URL for this media server.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the filename (in this
case the sdp filename) to be appended to the
alternate URL.
User Name. Enter the user name to be used for
authentication with your streaming server.
Password. Enter the password to be used for
authentication with your streaming server.
Password Confirm. Enter the password again
to confirm.
Live Multicast Streaming Settings
Live multicast streaming settings
TTL. Choose the multicast time to live (TTL)
threshold. The “multicast TTL” tells the network
how far multicast packets should be allowed
to travel across the network. The default
threshold is LAN (TTL=32). The value “Subnet”
(i.e. TTL=1) means that packets do not pass
the first network router. This setting should
mean a multicast stream is viewable on any
network, even those not enabled for multicast,
where the client is on the same subnet as the
Content Server. The efficacy of higher values
WAN (64), Internet (128), Unrestricted (255)
depends on the configuration of the network
Multicast IP Address. Enter a destination
multicast address. The range of allowable
IP Addresses is from 224.0.0.1 to
239.255.255.255. The multicast address will
depend on the configuration of the network.
Streaming port range start. Enter a port
number for the start of the Live Streaming Port
Range. The port range must be from 10000 to
65000 and must be an even number.
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Adding QuickTime or Darwin Streaming Server cont...
The On Demand Settings
Media location
On demand URLs
Write movies to the default media location.
Select this option if you want your media to be
written to the Content Server’s default media
location (you can check the default media
storage location in the Server Maintenance
page). The default media location for MPEG4
files is (media location)\data\www.
Use default on demand URLs.Choose this
option to use the default on demand URL for
this media server.
Use alternate on demand URLs. Choose this
option to supply your own URLs for on demand
streaming. Enter the URLs for Main and Dual
video streams and choose whether you wish
the filename to be appended to the alternate
URL.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive or
UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path field.
FTP movies to location. Choose this option to
FTP the media files to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the port number of the FTP service.
Most FTP servers will use port 21.
Directory. Enter the directory relative to the
root FTP directory on the FTP server. Leave
this blank to upload to the root FTP directory.
The directory should be specified using forward
slashes like in a URL, e.g. /movies/.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Confirm. Enter the password again
to confirm.
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Adding Real Media Streaming Server
Configuring Real Media Server
The Real Media Streaming Settings Options
Click on the Add Real Media Streaming Server
to configure an external server for streaming
Real Media.
Live streaming settings
Server Type. Select either Server G2 or Server
90.
Only Helix Streaming Server is supported
for streaming Real Media content off the
TANDBERG Content Server.
Port. Enter the port to be used for live
streaming off your Real Media server.
Broadcast Point. Enter the broadcast point for
the server. If you have not manually changed it
on your external server, the broadcast mount
point for Server G2 is “encoder”, and for Server
90, “broadcast”.
Name. Enter a descriptive name for the server.
The server name will be used in a template
when selecting a media server.
Server Address. Enter the DNS name or the IP
address of the server.
User Name. Enter the user name to be used for
authentication with your streaming server.
Support Live Streaming. Select if the server is
to support live streaming. Once selected the
Media Server will be available to choose in the
Live Media Server Settings for templates that
stream Real Media.
Password. Enter the password to be used for
authentication with your streaming server.
Password Confirm. Enter the password again
to confirm.
Support On Demand. Select if the server is to
support on demand streaming. Once selected
the Media Server will be available to choose
in the On Demand Media Server Settings for
templates that stream Real Media.
Live URLs
Use default live URLs. Choose this option to
use the default live URL for this media server.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the filename to be
appended to the alternate URL.
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Adding Real Media Streaming Server cont...
The On Demand Settings Options
Media location
On demand URLs
Write movies to the default media location.
Select this option if you want your media to be
written to the Content Server’s default media
location (you can check the default media
storage location in the Server Maintenance
page). The default media location for Real
Media files is (media location)\data\www.
Use default on demand URLs.Choose this
option to use the default on demand URL for
this media server. Enter the Broadcast Point for
the streaming server.
Use alternate on demand URLs. Use alternate
on demand URLs: Choose this option to supply
your own URLs for on demand streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the filename to be
appended to the alternate URL.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive or
UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path field.
FTP movies to location. Choose this option to
FTP the media files to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the port number of the FTP service.
Most FTP servers will use port 21.
Directory. Enter the directory relative to the
root FTP directory on the FTP server. Leave
this blank to upload to the root FTP directory.
The directory should be specified using forward
slashes like in a URL, e.g. /movies/.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Confirm. Enter the password again
to confirm.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Adding Podcast Producer Server
Configuring Podcast Producer Server
The Podcast Producer Settings
Click on Add Podcast Producer Server to
configure a distribution media server for
uploading content created on the TANDBERG
Content Server to your Podcast Producer server
for further workflow.
Once you have created your distribution media
server, add it to a template.
Workflow Name. Enter the workflow name for
the workflow you created in Podcast Producer.
This workflow defines the set of encoding and
publishing tasks to be performed by Podcast
Producer. Make sure that the workflow name is
spelled correctly here - the Content Server is
unable to verify if the workflow exists.
Name. Enter a descriptive name for the server.
The server name will be used in a template
when selecting a media server.
Server Address. Enter the DNS name or the IP
address of the server.
User Name. Enter the user name to be used
for authentication with your Podcast Producer
server.
Password. Enter the password to be used for
authentication with your Podcast Producer
server.
Password Confirm. Enter the password again
to confirm.
Podcast Producer is a third-party
product provided by Apple. For setup
and support information on Podcast
Producer, go to:
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TANDBERG CONTENT SERVER
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Adding iTunes U Server
Configuring iTunes U Server
The iTunes U Settings
Click on Add iTunesU Server to configure a
distribution media server for uploading content
created on the TANDBERG Content Server to
your iTunes U account for hosting.
Once you have created your distribution media
server, add it to a template.
Display Name. Enter the actual name of the
account used to upload content to iTunes U.
Name. Enter a descriptive name for the server.
The server name will be used in a template
when selecting a media server.
User Name. Enter the username of the account
used to upload content to iTunes U.
Site URL. Enter the Site URL provided by Apple
Inc which identifies this iTunes U account.
Email address. Enter the email address of the
account used to upload content to iTunes U.
Shared Secret. Enter and confirm the Shared
Secret provided by Apple Inc for this iTunes U
account.
User Identifier. Enter the user identifier for the
account used to upload content to iTunes U.
Shared Secret Confirm. Enter the Shared
Secret again to confirm.
Administrator Credentials. Enter the credential
string provided by Apple Inc specifying
administrator access permissions.
Tab ID. Enter iTunes U upload location, e.g.:
1234567890.01498307570. This ID is the
suffix of the URL found by dragging a tab within
iTunes while browsing your iTunes U account.
iTunes U is a third-party product
provided by Apple. For setup and
support information on iTunes U, go to:
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Call Configurations
About Call Configurations
Call Configurations Overview
The Call Configurations page allows
administrators to set up different
configurations for calls. These call
configurations can then be selected in a
Recording Aliase and used in a call.
The System Call Configuration cannot be
deleted. It can be edited and then saved as
a new Call Configuration. It has all options
selected and is used in the pre-installed
Recording Aliases - Default OnDemand only
and Default Live and OnDemand.
The following call options are controlled by
the Call Configuration attached to a Recording
Alias:
User created Call Configurations that are used
in a Recording Alias will have their selection
box greyed out, so cannot be deleted.
• H.239 support and resolutions
• supported call speeds
• maximum call length
• encryption support
• supported video and audio codecs.
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Editing, Duplicating or Creating a New Call Configuration
About Editing
The Call Configuration Editor Settings
This is very similar to the template
editing described in the articles on
Name. Use the Name field to provide a
short description of your call configuration
file.
System call configuration cannot be
altered— instead it can be edited
and saved under a new name to allow
changes to be made.
H.239 Capabilities Enabled. H.239
capabilities are enabled by default. If H.239
Dual Video output is not required, this
capability can be disabled.
Non-system call configurations, however,
may be edited.
The Call Configuration Editor Page is
shown here as it looks when the Add Call
Config button has been clicked.
Supported Resolutions. Administrators can
select the resolutions for acceptable H.239
video input. For optimal performance, it is
recommended that the maximum resolution
be set to 800×600 or 640×480.
Support Encryption. Select to allow
calls using this call configuration to use
encryption.
Call Options. The supported call speeds
and maximum time in call can be set for call
configuration.
Advertised Codecs. The TANDBERG
Content Server supports advertising of
video and audio codecs as part of the
capability set negotiation.
Supported call speeds (kbps).The
administrator can select the supported call
speeds for calls from a range of options
from 128 to 2048 kbps. This determines
the range of available call bandwidths
when the Recording Alias using a given call
configuration is dialled.
Video Algorithm. The administrator can
enable advertising of video codecs for
each call configuration by selecting the
checkbox. Supported advertised codecs.
include H.261, H.263 and H.264.
Maximum time in call (mins). This feature
will automatically end both incoming and
outgoing calls when the call time exceeds
the length of time specified in minutes. The
default setting in the Full Call Configuration
template is 0, which means that the call will
never be automatically ended. The default
value for new call configurations is 0.
Audio Algorithm. The administrator can
enable advertising of audio codecs for
each call configuration by selecting the
checkbox. Supported advertised codecs
include G.711, G.722 and G.722.1.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Categories
About Categories
Adding Categories
A conference can be assigned a Category to
make searching for conferences quicker for
the user. Personal Recording Aliases can be
assigned a category so that any conference
created using the alias inherits the category.
There are six categories that come with the
Content Server installation, Announcement,
Education, General, Meetings, News and
Training. Each category contains a name and a
description.
Administrators can edit existing categories,
delete categories that are not needed and add
new categories to the installation. There is no
limit on the number of Categories that can be
entered.
Delete categories by clicking the Categories
select box and then the Delete Selected button
If a category is deleted, all conferences that
were assigned to that category will then have
no category assigned to them.
Click the Add Category button to add a new
category and description.
On View Conferences pages, users will
not be able to view or select a category
unless it has been assigned to a
conference they have permissions to see.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Server Logs
About Server Logs
The Server Logs Page
Content Server logs from the Content Engine,
Content Library and Transcode Engine and
Helper are available from this menu item.
Content Engine logs are displayed by
default.
•
Select the service you want to see the log
for from the drop-down menu.
•
To view a log, click on name of the log file
and you will be prompted to open it with your
favorite text editor or save it to disk.
•
The administrator can navigate through the
log files and delete old log files from the
•
interface.
The current log for the TANDBERG Content
Server is displayed first and cannot be
•
deleted.
Content Engine Logs
Content Engine logs include information
generated by the TCS Content Engine service
(TCSCE) about incoming and outgoing calls,
codecs in call, call speed, presentation start/
stop, Gatekeeper and SIP registration.
It also shows information about the generation
of live streaming and live transcoded outputs.
The log will also record reasons for
disconnected and rejected calls.
All server logs can also be accessed
from the E:\logs directory on the
Content Server.
A new log is created every time the Content
Engine service restarts. or if the current log
exceeds 10MB.
Service event logs for the Content Engine,
Transcode Engine, and Helper services can be
found in the Event Viewer. These events show
service starting and stopping information.
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TANDBERG CONTENT SERVER
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Server Logs
Content Library logs
The Content Library logs page displays the
phperror log. This log includes information
about errors reported by the PHP interface.
This log contains PHP execution errors and
database exceptions reported by the interface
- most can be ignored unless something
unexpected has occurred while using the
interface.
The phperror log file will roll automatically once
it reaches approximately 5MB. You can also
click on the Roll Log File button to start a new
log file manually.
Transcoding Engine logs
Helper Logs
The Transcode Engine logs include information about offline transcoded outputs. This will include
the output size and format, and how long the output took to transcode.
The Helper logs show information from the Helper Tool service (TCSH) about the transfer of
transcoded and dump files to their final storage location. FTP transfer information will appear in
these logs.
A new log is created every time the TCS Offline Trqanscode Engine (TCSOT) service is restarted, or
if the current log exceeds 10MB.
The Helper logs also show the hinting information for MPEG-4 outputs, and will log the clean-up of
files when a conference has been deleted.
A new log is created every time the TCSH service is restarted, or if the current log exceeds 10MB.
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TANDBERG CONTENT SERVER
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Server Overview
About Server Overview
The Server Overview Page - Content Server Status
The Server Overview page allows administrators to:
Content Engine Status. Displays the current
Content Engine service status. A green tick
is displayed if the service is running. If the
service is not running, a red exclamation
mark and the last time and date the service
contacted the database is displayed.
View Content Server Status
View Server Disk Space
Content Server Information
View details of the Media Storage Location
•
•
•
•
Upgrade the Content Server Software
•
This page is automatically refreshed every 10 seconds.
Transcode Engine Status. Displays the current
Transcode Engine service status. A green
tick is displayed if the service is running. f
the service is not running, a red exclamation
mark and the last time and date the service
contacted the database is displayed.
Content Server Status
Server Mode. Server mode displays the current status of the
Content Server. The default mode is Online. In this mode the
Content Server can accept calls and transcode outputs.
Other modes include:
Reloading Configurations. If Gatekeeper, Advanced H323 or SIP
settings have been saved in Site Settings while the Content
Server was in call, the Content Server will stop accepting new
calls. When the call or calls currently in progress are completed,
Site Settings will be updated and Server Mode will automatically
change to Online. The administrator may also exit the Reloading
Configurations mode by ending all calls manually.
Current Calls. The graphic displays beige
placeholders for calls with live streaming
outputs and orange placeholders for calls with
on demand outputs only.
Call list. Displays a list of live conference
names. Click on a conference name to go to
the Edit Conference page for this call.
Idle. The Content Server will stop accepting new calls and
processing new transcoding jobs when the TCS Wizard is
running. To exit Idle mode, ensure that you have either fully
completed or cancelled the Wizard.
Currently transcoding. A graphic indicates if
transcoding is currently taking place.
Offline. If the Content Engine service is not running, Content
Engine status will display a red exclamation mark, and server
mode will change to Offline. the Content Server will drop any
calls in progress and will not accept any new calls. To exit Offline
mode, start the TCS Content Engine service.
Transcoding Job List. Displays a list of
conference names with outputs that are
currently being transcoded. Click on a
conference name to go to the Edit Conference
page for this conference.
Error. The Content Server will enter Error mode if it’s out of disk
space, or if it has lost connection to the NAS.
If the Content Server is out of disk space (5% disk space free),
the Content Server will drop any calls in progress and will not
accept any new calls or process transcoding jobs. To exit Error
mode, free up disk space on the drive or drives.
End all Calls. This button is displayed if there
are current calls in progress. Click on this
button to end all calls.
If the Content Server was on a NAS, but cannot contact it, check
the NAS and ensure that it is connected to the network.
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TANDBERG CONTENT SERVER
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Server Overview II
The Server Overview Page II
Server Disk Space. The information displayed
here includes total available disk space,
free disk space and the percentage of free
space left on disks. The disks for which this
information is available include C:/ and E:/.If
the default media storage location is on a NAS,
disk space on the NAS is also displayed.
Media Storage Location. The default media
storage location is on the local E drive. If
the media location has been changed to an
external location, the external location will be
displayed here.
This section is described in detail in the Media
Storage Location section.
The graphic space indicators will turn red if
disk space is less than 10%. If less than 5%
space remains on disk, the Content Server will
drop any calls in progress and will not accept
any new calls or process transcoding jobs.
Upgrade Software. The Content Server
software can be upgraded by adding option
keys provided by authorized TANDBERG
resellers or partners. After putting in the
option key click on the Restart Service button
to restart the Content Server for the installed
option key to take effect.
Content Server Information. This section
displays the IP address of the Content Server,
its serial number, the installed software
version and build number, and the installed
option keys.
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TANDBERG CONTENT SERVER
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Media Storage Location
About Media Storage Location
Changing the Media Storage Location - prerequisites
The default location for your media files is drive E: on your
TANDBERG Content Server. You may change this location to
store files on a Network Attached Storage (NAS) by using the
TCS NAS Wizard.
Before you start, make sure that:
You have a current backup of your Content Server.
•
•
The Content Server is added to same domain as the NAS (see the section on Authentication for details on adding the Content
Server to a domain).
The NAS Wizard gives you the ability to store your media in an
external location, which means that your recording capacity will
not be limited by the disk storage on the Content Server.
Choose or create and account in the domain that IIS on the Content Server will use to access the share on the NAS. This domain
account needs to have both administrative rights on the Content Server and permissions over the NAS share. This domain account
may be called anything you want, but in this document we will refer to it as MYDOMAIN\TCSNASUSER.
•
Your media will be recorded to a temporary directory on the
Content Server first, and then automatically moved to the NAS.
Your conferences will be streamed from the NAS using the
Content Server’s streaming media server or another external
streaming media server that you specify.
You have enough time to complete the operation. The NAS Wizard will move all valid media files (which are referenced by your
database) from the local drive to the external storage location. This may take some time, depending on how much existing media
you have recorded on E drive. Any orphaned files in E:\data folder (media files which are not associated with conferences) will be
deleted.
•
We recommend NAS devices which are built on the Windows
Storage server and are Windows Hardware Quality Lab certified.
The file sharing protocol used by the Content Server to the NAS
is Microsoft SMB.
Steps Required for Changing the Media Storage Location
To change the media storage location from the default E drive on the Content Server to the NAS:
To change the media storage location back from the NAS to the default E drive location (or to another NAS):
For best performance, we recommend that the NAS you
use for storing Content Server media files is a device
dedicated to media storage.
!
Running applications such as domain controllers, databases or
external streaming servers on the NAS used for Content Server
media file storage may result in errors and is not recommended.
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TANDBERG CONTENT SERVER
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Changing Media Storage Location
Configuring the NAS
Before you start, read the Changing the Media Storage
Location - prerequisites section.
Set permissions on the share to allow the Content Server and MYDOMAIN\TCSNASUSER full control over the share:
Right-click on the share and select
Sharing and Security...
Click on Permissions
Click Add
•
Remote desktop into your NAS.
Set up a shared folder.
•
•
•
•
•
Click Object Types.
Select the Checkbox for Type – Computers.
Enter <Content Server Server Name> (as registered in the domain) and the TCSNASUSER account name.
Click on Check Names and OK.
Give the Content Server and MYDOMAIN\TCSNASUSER full control over the share.
Click on the Security tab.
Repeat steps 2–5 to give the Content Server and MYDOMAIN\TCSNASUSER full control of the NAS share under the Security
Settings tab.
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TANDBERG CONTENT SERVER
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Changing Media Storage Location
Changing to Alternate Storage Location
Before you run the NAS Wizard, read the Changing the Media
Storage Location - prerequisites section and configure
your NAS.
Then log in as the default administrator to the Content Server
via Remote Desktop and add MYDOMAIN\TCSNASUSER to
the local administrators’ group. Log out. Log back in via
Remote Desktop to the Content Server as MYDOMAIN\
TCSNASUSER.
Go to Start Menu > All Programs > TANDBERG > TCS > TCS
NAS Wizard, or double-click the TCS NAS Wizard shortcut on
the desktop.
Enter the new storage location information in the format:
\\NASName\ShareName\.
At the IIS Account prompt, enter the TCSNASUSER
password (the username will already be prefilled).
If you are running the NAS Wizard under another domain
account, you need to specify the TCSNASUSER name and
password here.
Click on Next to start the NAS Wizard. Only one option is
available and highlighted: Alternate Storage NAS Wizard.
Check the information displayed on screen and click Next
to continue.
NASName must be entered as the DNS name, not IP
address, otherwise the NAS Wizard will fail.
Total Media Size indicates the size of the media in your
E:\data folder, Referenced Media Size shows the size of
files which are associated with conferences.
Click Next at the Final Configuration screen to configure
your Content Server and move your existing media files to
the NAS location. This may take some time, depending on
how much existing media you have recorded on E drive.
Any orphaned files in E:\data folder (media files which are
not associated with conferences) will be deleted at this
stage.
When the process has been completed, click on Finish to
exit the NAS Wizard. No server restart is necesssary.
NAS Wizard logs are available in E:\logs\SetupUtility.
To check your new media location at any time, select Server
Overview from the Administrator Settings menu.
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TANDBERG CONTENT SERVER
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Changing Media Storage Location
Changing Back to the local Media Storage Location
If your default Media Storage Location is on the NAS and
Go to Start Menu > All Programs > TANDBERG > TCS > TCS
Select Return media to local storage option.
you would like to move it back to the default E drive, log
in as TCSNASUSER via Remote Desktop to the Content
Server.
NAS Wizard, or double-click the TCS NAS Wizard shortcut on
the desktop.
The NAS Wizard will calculate the media size on the NAS
and will not let you complete this process if the media
size is larger than the space available on E drive. Check
the data folder size on the NAS first and delete some
conferences if your NAS data folder is larger than space
available on E drive.
Click Next at the Final Configuration screen to configure
When the process has been completed, click on Finish to
NAS Wizard logs are available in E:\logs\SetupUtility.
To check your new media location at any time, select Server
Overview from the Administrator Settings menu.
your Content Server and move your existing media files
exit the NAS Wizard. No server restart is necesssary.
from the NAS back to the E drive. This may take some
time, depending on how much existing media you
have recorded on the NAS. Only media files which are
referenced by the database of the Content Server you are
running this Wizard on will be moved back to the Content
Server. Any files that are not in use by this Content Server
will not be affected.
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TANDBERG CONTENT SERVER
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Changing Media Storage Location
Changing from one alternate storage location to another
Updating the TCSNASUSER account
If your default Media Storage Location is on the NAS and you would like to move it to another
second NAS location (see also Configuring the NAS).
If the password for the domain account that the Content Server uses to access the NAS share
has changed, or if you want to use another domain account, you will need to use the NAS
Wizard to update the Content Server.
The NAS Wizard will calculate the media size in the original media storage location and will
not let you complete this process if the media size is larger than the space available on the
NAS you are moving it to. Check the data folder size first and delete some conferences if your
source data folder is larger than space available on the destination NAS.
Log in as MYDOMAIN\TCSNASUSER via Remote Desktop to the Content Server. Go to Start
Menu > All Programs > TANDBERG > TCS > TCS NAS Wizard, or double-click the TCS NAS
Wizard shortcut on the desktop.
Log in as MYDOMAIN\TCSNASUSER via Remote Desktop to the Content Server. Go to Start
Menu > All Programs > TANDBERG > TCS > TCS NAS Wizard, or double-click the TCS NAS
Wizard shortcut on the desktop.
Select Update NAS user account option and follow the prompts to enter the new password or
enter a new user and password.
Select Move media to a different network location option.
Follow the process as for Changing to Alternate Storage Location. Please note that only media
files which are referenced by the database of the Content Server you are running this Wizard
on will be moved. Any files on the NAS share that are not in use by this Content Server will
not be affected.
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TANDBERG CONTENT SERVER
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Windows Server
About Windows Server
The Windows Server Page
Selecting this menu item opens up the Win-
dows Server administration page in a separate
window.
This page can also be accessed by typing
https://<ContentServerIPAddress>:8098
in the Web browser URL field.
The Windows Administration site can be used
for:
• Changing the Administrative password and
updating Date and Time settings
• Creating local user accounts.
• Setting up backup options and restoring the
Content Server.
Close the window when finished.
The administrator needs to be using
Microsoft Internet Explorer to use this
menu item.
Some Internet Explorer security settings
may prevent the necessary ActiveX controls
from running on this page. This may result
in an inability to access the Windows Server
administration site or some of the tools on the
site. To fix the problem, add the URL of the
Windows Server administration site to Trusted
Sites in your browser.
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TANDBERG CONTENT SERVER
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Content
Server
Conference Setup
Read the Conference Setup section for information on:
•
Making calls from the Content Server Web Interface.
Using and managing Recording Aliases
Managing access to Conferences
•
•
•
Editing Conference Metadata.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Initial Steps When Creating a Conference
About Conference Setup
Logging In
The TANDBERG Content Server enables
Click the Login button at the top
right of the screen.
Depending on your authentication method, one of the
following screens will be displayed.
users with Editor and Administrator
privileges to record video calls and to
edit their recorded content.
Editors and administrators need to log in
to the Content Server to create and edit
their conferences.
Enter your username and password details to authenticate,
You will see a screen similar to this
if you are a conference owner and
have the ability to record calls and
edit your recorded content.
You will see a screen similar to this
if you have administrative privileges.
The additional Administrator settings
menu is available.
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TANDBERG CONTENT SERVER
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Creating Conferences
About Creating a Conference
The Create Conference Settings
Use this menu item to create Ad Hoc
conferences from the Content Server
interface. A Scheduled Conference will
end an Ad Hoc call.
Call Information. These setting
include live and non-live
Recording Aliases, the Dial
Number, Bandwidth (kbps) and
Call Type Call Settings.
In the Conference Setup menu in the
menu bar, choose the Create Conference
option. The screen will then look like
this.
Conference Permissions. Here
you define who should be
granted edit rights and who
should be granted viewing
rights to the conference as
well as the option to enter a
conference password.
Conference Metadata. Metadata
gives you the possibility to
include such things as:
The name of the conference
that participants will see.
•
Details about the
conference.
•
Name or names of the
conference speakers.
•
Where the conference takes
place.
•
Any copyright information
about the conference.
•
Any keywords that can be
used when searching for the
conference.
•
A category selected from
the pull down list for this
conference.
•
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Call Information
Templates Determine Outputs!
The Call Information Settings
!
The template specified in the Recording Alias
determines the outputs for each recorded
conference. The call can have a live streamed
component or be for on demand viewing only,
that is, have non-live outputs.
Recording Alias. Choose a Recording
Alias from the drop down list. A maximum
of five calls can be active at any one time
and two of these can be streamed live.
Please note that all calls are recorded by default.
It is the templates attached to the Recording
Aliases that determine which calls have live and/
or on demand streaming options.
Check the Template Output Description for the
selected Recording Alias for a description of the
conference outputs.
Template Output Description. Displays
the Viewer outputs, Live and On Demand
with the layout, format and size.
Also displays the Downloads for portable
devices and for playback on the User’s
computer.
Note: This gives the Owners the ability
to check that they have the correct
Recording Alias selected for the call.
Dial Number. Enter the number of the
endpoint you are calling. The address
can be in the format of an IP address,
H.323 ID or E.164 alias.
H.323 ID and E.164 alias dialing
requires a gatekeeper.
Call Settings. By default the Bandwidth
is set to 768 and Call type is set to
H.323. The bandwidth can be changed
with available options from the Call
Configuration used with the Recording
Alias.
The Call Type can be H.323 or SIP if the
Content Server is registered to a SIP
registrar.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conference Permissions
The Conference Permissions Settings
Users are entered into the Conference Permissions
page to enable them to view or edit confernces.
Allow access to all users. If
this checkbox is selected AND
Guest access is enabled in Site
Settings, all guests can view
the conference.
Enter user or group names in the Editors or Users text
fields one per line or separated by a semicolon, in the
following formats:
If Allow access to all users
checkbox is selected AND
Guest access is not enabled in
Site Settings, all authenticated
(logged in) users can view the
conference.
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
Local user accounts must be created on the
Adding local groups is not supported.
Adding users under Domain authentication:
Users must be entered in this format:
DOMAINNAME\user.name or
DOMAINNAME\user.name:Display name
Groups must be entered in this format:
@group.name
Adding users under LDAP authentication
Users must be entered in this format: user.name or
user.name:Display name
Groups must be entered in this format:
@group.name
Editors. Editors can edit and delete a conference.
Users. Users can view the conference.
Entry in this field is disabled if Allow access to all
users checkbox is selected.
Password. Enter a password to
restrict streaming access to this
conference and the ability to
download content.
Users have access to view conferences only.
Editors can edit conference permissions
and metadata, use the Content Editor to
change the conference and add further outputs
to a completed conference. They can also delete
conferences they are editors of.
If no password is entered,
then users who can view the
conference list, will be able
to view the conference and
download any available content.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conference Metadata
The Conference Metadata Settings
The Conference Metadata will be
retrieved from the recording alias
that has been selected in the
Name. The name of the conference that
participants will see.
Call Information section of the screen.
When a call is placed, additional
metadata on screen will include: Date,
Duration and URL information.
Description. Details about the conference
to be displayed beneath the Name in the
Conference list.
After you have entered the required
information click the Place Call button to
start the call or click the Return button
to cancal making the call and leave the
screen.
Speaker. Name or names of the
conference speakers.
Copyright. Enter any copyright
information about the conference.
Location. Where the conference takes
place.
Keywords. Enter any keywords that
can be used when searching for the
conference.
Additional metadata displayed for a live
call includes: date, duration and URL.
Category. Select the category from the pull
down list for this conference.
Duration. The length of the recorded
conference will be displayed (rounded
and actual time is displayed, in the format
hh:mm:ss). Any edited conference will
display the new length if the In and/or
Out Points have been changed.
Date. The date and time of the start of the
conference will be displayed at creation
time of the conference.
Live calls only
URL. The URL to the conference will
be displayed at creation time of the
conference.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Call Information: When in a Call
About Call Information
The Call Information Display
After the Place Call button has been
clicked on, the call information will be
updated with current information about
the call.
Remote System. The endpoint or device
the Content Server is connected to.
Call Protocol. SIP or H.323
Call Speed (kbps). The call speed for the
recording.
Recording Alias Name. The recording alias
that was used in the call.
Video Information. Displays the protocol,
i.e. H.264, for the call, the data rate of
the video and the call format.
Audio Information. Displays the protocol,
i.e. G.722, and data rate for the audio in
the call.
Conference Thumbnails. If the call
has a live component, beneath the
Call Information, thumbnails will
be displayed. They are created at 5
seconds, 1 minute, 5 minutes, 30
minutes and 1 hour.
Dual Stream Information. Displays the
status of the dual, on or off, and the
format.
A call without a live component will not
have any Thumbnails created until the
call is being processed for on demand
viewing.
Encryption Information. Displays the
status, on or off, and the algorithm used
if it is on.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Ending the Call
About Ending Calls
Ending the Call from the Web Interface
There are two ways of ending a call:
Click on the End Call button at either the
top or the bottom of the screen.
To end a call from the Content Server Interface:
- list the Live Conferences from the View Conferences menu and click the Edit link for the
conference that you want to end
• You can end a live call by hanging up the
call at the endpoint.
• You can end the call from the Web Interface
of the Content Server. This method will give
you information about the call, after it has
completed, e.g. Thumbnails, Permissions
and Metadata and enable editing of the
conference for viewing.
- from the Edit link of the Live Conference, choose End Call.
You will see the Call Status change to Ending Call and then the conference will be listed in the Recorded Conferences list. The conference will
also be displayed in the Pending Conferences list if further outputs need to be created.
The Recorded Conferences list will
display a small icon on the right
hand side of the screen indicating
that this conference has more outputs to be
transcoded. The icon will be to the left of Edit,
Download and Play. What icons are displayed
depends on the Template used in the call.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Recording Ad Hoc Calls
Dialing in
A Recording Conference Logo Displayed at Far End
Users can record their calls by dialing in to the
Content Server from H.323 devices.
Once connection to the Content Server has been established, a Recording conference poster will be displayed at the endpoint.
If the template has a live output, the call will be streamed live and available for viewing on demand.
It is possible to make calls by dialing:
If the template does not have a live output, it will be available for on demand viewing. Calls made from endpoints to the Content Server begin recording
once the call setup is complete and the Content Server begins receiving audio and video from the endpoint.
The Content Server IP address—this feature
•
does not require the Content Server to be
registered to the gatekeeper.
The Content Server system name or E.164
alias—this feature requires the Content
Server to be registered to the gatekeeper.
•
The H323 ID or E.164 alias of a recording
alias—this requires the Content Server to
be registered to the gatekeeper.
•
The Content Server SIP URI—this feature
requires the Content Server to be registered
to a SIP registrar.
•
The SIP URI of a recording alias—this
requires the Content Server to be registered
to a SIP registrar.
•
Concurrent Calls
It is possible to make up to 5 concurrent calls,
of which two can be broadcast live.
The same recording alias can be used for the
two live calls and another one, with no live
component, can be used for the other three
calls. Also, 5 different recording aliases can be
used for the 5 calls.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Using TMS to Schedule Calls
About TMS Scheduling
Scheduling Calls with TMS
It is possible to schedule calls to be recorded by the
Content Server through TMS (TANDBERG Management
Suite).
A user who logs in to TMS 11.8 or above
with their user name will see their own
Personal Recording Aliases and any System
Aliases in the Recording dropdown menu.
In order to use TMS to book recordings on the Content
Server, you need to:
The screenshot shows the Recording
dropdown menu in TMS 12.0, with aliases
arranged by Content Server. .
1. Enable the API in Site Settings > API
2. Add the Content Server to TMS
If the Content Server is registered to a gatekeeper in
Gateway mode, users booking a conference in TMS 11.8
and above can choose from a range of System Aliases
and their Personal Recording Aliases. No further special
configuration is necessary on the Content Server side.
For more information on TMS integration, refer to the
TANDBERG Management Suite Administrator Guide or contact
your TANDBERG representative or authorized reseller.
TMS 11.8 and above offers full support for
Recurrent meetings. The Screenshot shows
the user booking a series of recurrent
meetings through TMS.
Creating a Dedicated TMS Alias
If the Content Server is registered to a gatekeeper in
Terminal mode, only System Aliases and dedicated
Personal Aliases (with the owner set to api-admin) will be
available for recording conferences.
Current meetings that are recorded with the
TANDBERG Content Server will be displayed
in the Live Conferences List when they
are occurring and when completed will be
available from the Recorded Conferences
List.
1. From the Add Users page on the Content Server, add a
new user with the username api-admin. The user needs
to have Administrator privileges.
2. Create a new recording alias e.g. TMS Alias, with the
owner set to: api-admin. Do NOT check the System
Alias checkbox—the TMS alias must be a Personal
alias.
Content Server v.3.x is backwards
compatible with TMS 11.7 for
booking a Transcoding call, using
a dedicated TMS-only Recording Alias.
Archiving call support is not available.
3. You need to create two live and three non-live
dedicated TMS-only Recording Aliases. Only those
aliases will be available for booking by TMS.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Recording Alias Options
About Recording Alias Options
Recording Alias Options and User Privileges
Recording Aliases are used to record
calls and and contain all information
about how the call is handled.
The recording alias options are available from
the Conference Setup menu and only for users
with administrator or owner privileges.
The default TANDBERG Content Server
installation has two default system
aliases available.
By choosing the recording alias options an
administrator will see a screen like the one
shown here.
The two default aliases are:
Default Live and OnDemand
•
•
Default OnDemand only
Multiple concurrent calls can be made
using both those aliases but of the five
concurrent calls, up to two can be live.
For the same aliases, an owner (a user with
privileges to make calls) will see only their
personal alias or aliases, if the administrator
has set them up with owner privileges for an
alias.
The recording alias determines:
The call type—live or on demand.
•
•
The outputs, based on the recording
template and call configuration
specified in the alias.
Access to the live and recorded
conference.
•
Conference password (optional).
•
Another owner (a user with privileges to
make calls) may see no aliases at all, if the
administrator has not set them up with owner
privileges for an alias.
All conference metadata, such as
name, description, speaker, location,
copyright and category specified in the
alias will be automatically applied to the
conference and can be edited before the
call is placed and also after the call has
finished.
Calls made with the same alias will have
the same default settings, but different
conference URLs.
Aliases can be sorted according to their column
title in both ascending and descending order.
The number of aliases displayed on a page can
be 5, 10, 20, 50 or 100.
Navigating between pages is consistent with the
view conference screens.
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Creating Conferences (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Creating New Aliases
About Creating New Aliases
An Overview of the Options
Only administrators of the TANDBERG
Content Server can create recording
aliases.
Recording Alias. Specify the name for
the recording alias to display in the list of
aliases and when creating a conference.
Select if this is a system alias.
Select the owner for the alias. The owner
will be able to edit the alias and select it
when creating an ad hoc conference from
the interface.
Click the Add Recording Alias button on
the screen to create a new recording
alias.
Properties. Lets you create a unique
H.323 ID, a unique E.164 alias.
Settings. Used to select the recording
template and the call configuration to
use with this alias.
Default Conference Permissions. Used
to specify the users (viewers) and
editors of the conference. Also assign
a password to the conference.
Default Conference Metadata.
Used to specify information about
the conference, including name,
description, speaker, location,
copyright, keywords and category.
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Creating New Aliases (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Creating a New Recording Alias
About Recording Aliases
An Overview of the Options
Owners can edit their recording
aliases and they will be displayed in
the Recording Aliases page from the
Conference Setup menu.
Name. Enter a meaningful name for the
recording alias as this will display in
the list of recording aliases as well as
in the drop down list when creating an
ad hoc conference.
Administrators can see and edit all
properties of all aliases. Owners can
only see and edit selected properties of
their own alias.
This is also important for TMS calls
as the recording alias will need to be
identified by the name given here.
System Alias. Select the Owner of the
Recording Alias from the drop down
list. The Owner will be able to edit
conferences created using the alias.
If it is a Personal alias only the Owner
will be able to edit and make calls with
the alias.
System vs Personal. If you select the
System Alias checkbox, the alias will be
available for all users for dialing out from
the Create Conference page. If you do
not select the System Alias checkbox,
the Alias becomes a Personal alias, so
it will only be available on the Create
Conference page to the Owner of that
Alias and also from the TMS Recording
list of Aliases when and Owner of a
Recording Alias logs into TMS.
Owner. Select the Owner of the
Recording Alias from the drop down
list. The Owner will be able to edit
conferences created using the alias.
If it is a Personal alias only the Owner
will be able to edit and make calls with
the alias.
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Creating New Aliases (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Specifying Properties
About Specifying Properties
An Overview of the Options
Types of Aliases
H.323 ID. Enter a unique H.323 ID to select
this Recording Alias when another system calls
the Content Server. The Content Server must be
registered with a Gatekeeper to use an H.323
ID. If the Content Server is registered to the
gatekeeper as gateway, this alias needs to be
used with a prefix specified in Site Settings.
Live streaming vs. non-live streaming.
Recording aliases can have a live output or just
on demand outputs.
System vs Personal. If you select the System
Alias checkbox, the alias will be available
for all users for dialing out from the Create
Conference page. If you do not select the
System alias checkbox, the alias becomes a
personal alias, so it will only be available on
the Create Conference page to the owner of
that alias.
E.164 Alias. Enter an E.164 Alias to select this
Recording Alias when another system calls the
Content Server. The Content Server must be
registered with a Gatekeeper to use an E.164
Alias. If the Content Server is registered to the
gatekeeper as gateway, this alias needs to be
used with a prefix specified in Site Settings.
The orange asterisk means that you must
specify at least one of the following:
• H.3232 ID
• E 164 Alias
• SIP Address (URI)
SIP address (URI). Enter a SIP Address (URI)
to select this Recording Alias when another
system calls the Content Server. The Content
Server must be registered with a SIP Registrar
to use a SIP URI.
SIP Display name (for SIP registration). Enter
a Display Name for the Content Server’s
SIP Address (URI). This is presented as a
description of the SIP URI by the SIP Registrar
to other systems. It is often a full name or
system name.
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Creating New Aliases (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Specify Settings
About Specifying Settings
An Overview of the Options
The combination of Template and Call
Configuration settings determines the
outputs of your call made with this
recording alias.
Template. Select an output Template
for the Recording Alias. Templates can
be created, edited, and deleted by
Administrators on the Templates page.
Check the Template Output Description
to ensure that appropriate outputs will
be generated when a conference uses
this Recording Alias.
Template Output Description. Displays
the Viewer outputs, Live and On
Demand with the layout, format
and size that will be created by the
Recording Alias.
Also displays the Downloads for
portable devices and for playback on
the User’s computer.
Note: This gives the Owners the ability
to check that they have the correct
template selected for the Recording
Alias.
Call Configuration. Choose the call
configuration file to use with this alias.
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Creating New Aliases (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Specifying Default Conference Permissions
Entering User Names
An Overview of the Options
Enter user or group names in the editors or
users text fields one per line or separated
by a semicolon, in the following formats:
Select Allow access to all users to give
all users permission to view this conference.
If Guest Access is enabled in Site Settings
guests (unauthenticated users) will also be
able to view the conference
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
Scenarios:
If this checkbox is selected AND
•
Local user accounts must be created
on the Content Server first (see Adding
Guest access is enabled in Site
Settings, all guests can view the
conference.
Adding local groups is not supported.
If Allow access to all users checkbox
•
is selected AND Guest access is
not enabled in Site Settings, only
authenticated (logged in) users can
view the conference.
Adding users under Domain authentication
Users must be entered in this
format: DOMAINNAME\user.name or
DOMAINNAME\user.name:Display name
Groups must be entered in this format:
@group.name
Adding users under LDAP authentication
Users must be entered in this format:
user.name or user.name:Display name
A Password can be used to further
restrict who may view the conference.
All users specified in the Users access
list above will be able to see the
conference on the Recorded, Live, and
Pending Conferences pages, but only
those that know this password will be
able to view it.
Groups must be entered in this format:
@group.name
Editors. Editors can edit and delete a
conference.
Users. Users can view the conference.
Entry in this field is disabled if Allow
access to all users checkbox is selected.
Editors entered into the Recording
Alias will be able to edit the resulting
Conferences created using the Recording
Alias.
If no Editors are entered, either the
administrator or the owner of the
Recording Alias must edit the conference
when it has concluded to add in more
editors.
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Creating New Aliases (continued)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Specifying Default Conference Metadata
About Default Conference Metadata.
An Overview of the Options
The Metadata entered into a Recording Alias is
copied into the Conference Metadata for a call
that uses the Recording Alias.
Conference Name. The conference name
displayed when conferences are listed. If no
name is entered, one will be created at time
of recording the conference. The default
created conference name is made up of the
recording alias name and the date/time of
the call.
Owners of the Recording Alias can change the
contents of the fields at any time.
Editors can change the Metadata of the
Conference only after the call has concluded.
Description. Enter a description for the
conference as this also appears under the
name when conferences are listed in the
interface.
Speaker. Enter the name of the main
presenter of the conference as this is
displayed on the conference list in the
interface.
Location. Enter the location of the
conference.
Copyright. Enter any copyright information
applicable.
Keywords. List keywords as these are also
searchable from the View Conferences
menu items.
Category. Choose a category that this
conference best fits. This enables a user to
list like conferences in the interface.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Editing Recording Aliases
Who Can Edit What?
What Administrators Will See
Administrators can edit all recording
aliases but owners can only edit some
settings in their own aliases.
This screen is similar to
the screen you see when
creating new recording
aliases. If you are an
administrator you may edit
all there is to edit.
If you are an Administrator
you may edit Recording
Aliases by clicking the Edit
link next to the alias name
What Owners Will See if They Have a Recording Alias
Owners can edit:
Click the Edit link next to
the alias name to edit it.
The Template (from the drop-
•
down menu) - check the Template
description displayed to the right.
Default Conference Permissions (who
can edit and view the conference).
•
Conference password.
•
•
Default Conference Metadata (used
for display and searching of the
conferences).
Refer to the previous pages for
a list of all the fields and their
description.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Delete Recording Aliases
About Deleting
Selecting Which Aliases to Delete
Only administrators can delete recording
aliases.
To delete all recording aliases, click the
check box next to the title Name and
click the Delete Selected button.
To delete a single alias, select the check
box to the left of the alias’s name and
click the Delete Selected button.
The Recording Alias that is
selected as the Default Recording
Alias in the Site Settings page,
cannot be deleted so its check box is
greyed out.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Content
Server
View Conferences
This section contains information about the View Conferences
menu, including live, recorded and pending views and explains
different conference views and permissions depending on user
roles and access lists set on conferences. Here you will also
find instructions on how to get help when using the TANDBERG
Content Server.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conference Views
About Conference Views
Live, Recorded and Pending Conference Views
There are three types of
conference viewing pages:
Recorded Conferences. Displays conferences that have been
recorded. Conferences with available outputs can be viewed.
Recorded Conferences
Live Conferences
Pending Conferences
A transcoding icon will be shown next to conferences which
are still waiting for their outputs to be processed.
•
•
•
Click on the Play button or the conference thumbnail to view the
best conference size for your Internet speed, or click on the Play
Options text link and choose your preferred conference from the
list. Conferences are listed by their streaming bandwidth (from
the smallest, eg. Audio, to the largest, eg. Video 710 kbps).
Recorded Conferences is the
default page to be displayed
when users enter the address
of the Content Server in their
browsers.
Click the Download option for a list of files you can download.
Click on the Share link to copy the Conference URL to the
clipboard.
The Live and Pending
Conference view pages
refresh automatically every
10 seconds.
Click on the Edit link to Edit the Conference, go to the Content
Editor or Add Outputs.
Live Conferences. Displays calls that are currently in progress.
If the live conference finishes while you are watching it, you
can close the window and reopen it to watch the recorded
conference.
Pending Conferences. This list shows conferences that have
been recorded and are waiting for their outputs to be created.
When all outputs have been created the conference will be
removed from the Pending view and all outputs will be available
for viewing on the Recorded Conferences page.
You can view a live or
recorded conference
by clicking on the link
provided in the list of live or
recorded conferences. You
can also view a conference
by clicking on a URL link you
received by email.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Navigating the Interface
Category
Sorting Conferences
Each conference can be assigned a Category
at time of creation or after the conference has
concluded.
To sort conferences, use the
Sort By: options at the top right
of the screen.
By default all conferences are displayed in the
interface.
Desc stands for Descending
(going down a mountain)
and means Newest first for
Date Added and (Z to A) for
Conference Name, Speaker
and Location.
By selecting a category, only conferences that
are assigned that category will be displayed.
In this example there are 7 conferences with
the category Training. Clicking on a displayed
category for a conference will also display all
conferences belonging to that category.
Asc stands for Ascending
(going up a mountain) and
means Oldest first for Date
Added and (A to Z) for
Conference Name, Speaker
and Location.
Users will not be able to view or select a
category unless it has been assigned to a
conference they have permissions to see.
Searching
Conferences can be searched
by Name, Description, Speaker,
Copyright, and Keywords.
To search for a conference, enter the
search criteria in the search field and
click on the Search button.
The conference list will show only
those conferences that match your
search criteria.
Clicking the
“<< Return to Content Library”
text link will return the user and display
all conferences.
Searching within a Category. Select
the Category, enter the search criteria
and then click the Search button.
If you search is not successful,
change your search criteria, search all
conferences or return to the Content
Library to enter other search words
Use AND to find conferences that have
both terms in the searchable fields,
e.g. training AND education will find
all conferences with both training and
education in name, description, speaker OR education in the title, description or
copyright or keywords. as keywords.
Use OR to find conferences that
contain either term in the searchable
fields, e.g. training OR education will
find all conferences with either training that do not contain the word training.
Use NOT to find conferences that do
not contain the word or phrase, e.g.
NOT training will find all conferences
Use “ “ to find conferences that contain
the exact text between the quotes marks,
e.g. “Archived Conference” will find all
conferences that have the exact phrase
between the quotes contained in the
searchable fields.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Navigating Between Pages
Navigation Options
The initial view of a screen that consists
of a number of pages to display will look
something like this view.
Total number of conferences in this list.
Click on the Next Page Arrow to go to the next
page.
In this example there are more
than 10 pages of screens and 51
conferences found for the current
category and search.
Click on the Page number to go directly to that
page.
Navigate the screens by clicking on
the page numbers or the forward
arrow to advance one page at a time.
Current page is shown with strong typeface.
After Page 1 the Previous Page
Arrow will also be clickable.
When the last page is reached the
Next Page Arrow will no longer be
available.
When there are more than 10 pages
of information, the Next 10 pages
link will appear after the next arrow.
Click on the Next 10 and Prev 10
links to move between the pages in
groups of 10.
The numbers indicate each screen
(page) of conferences displayed
in order of how the conferences
have been sorted using the column
headings.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Prompting Users to Log in to View a Conference
Setting up Authenticated Access
Log in and Log out
Users of the TANDBERG Content Server may be
prompted to login to view conferences.
Public access to the Content Server
If the Content Server has Guest Access
the Site Settings menu), then users will be able
to view conferences that have Allow access to
all users enabled in Conference permissions
without having to log in. These conferences will
also be ‘visible’ to RSS readers.
Authenticated access to the Content Server:
If Local authentication has been selected
in Site Settings, local users can log in by
entering their user name and password.
•
If Domain authentication has been selected
•
in Site Settings, LDAP server details have
been provided and the Content Server has
been added to a domain, domain users can
log in by entering their
DOMAINNAME\Username and password.
If LDAP authentication has been selected in
•
Site Settings and LDAP server details have
been provided, LDAP users can log in by
entering their user name and password.
Click the Logout link when finished.
If no activity is detected, you will be logged out
automatically after 24 minutes.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Context Sensitive Help
About Context Sensitive Help
Examples
The TANDBERG Content Server now has
context sensitive help for all screens.
Activate this by clicking Help at the top right of
each screen. A question mark will be activated
for any on screen help.
A link to the user manuals on the TANDBERG
web site will also be displayed next to the help
link.
The Help question marks will stay on each
screen until the user clicks on Help again to
turn Help off.
The link Go to user guides opens a new window
com for users to find the TANDBERG Content
Server User Manual.
In this example, the Category question mark
has been clicked.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Displaying Copyright
About Displaying Copyright
The Copyright Display
To display copyright information, click on the
text in the lower right corner of the screen.
This is copyright and trademark information
regarding the Content Server as such and
contains no copyright information regarding the
recorded material itself.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Preferences
About User Preferences
User Preferences Window
All authenticated users have access to
preferences where settings such as default
category and the number of items displayed on
the screen can be modified.
Manually select the Speed of your internet
connection here to override the automatic
bandwidth detection. Using this option
will deliver the optimum size conference
(if available) for the selected speed. For
conferences that have a higher bitrate (speed)
than selected, a bandwidth warning will be
displayed in the conference listing page.
Users may not experience optimal viewing if
their connection speed is significantly lower
than the speed they select.
To change your preferences, click the
Preferences link at the top right of the screen
or on your user name displayed at the bottom
left of the screen. The changes will take effect
the next time the user logs into the Content
Server.
Your Display Name as displayed at the bottom
left of the screen before your User Name.
Results of the Client Environment check are
displayed here, showing if Windows Media,
QuickTime and Real Media plugins have been
detected and are scriptable, and also the
version of Javascript installed.
The number of Items per page can be set to 5,
10, 20, 50 or 100.
Green ticks indicate the conference formats
that you can view using the Content Viewer. A
red exclamation mark indicates that the plugin
has not been installed, so conferences in this
format cannot be viewed on your computer.
The Category selection sets that category
as a default. On logging in, only conferences
belonging to that category will be displayed.
On a Macintosh, only conferences in the
QuickTime (MPEG4) format can be played. The
Windows Media and Real Media plugins will not
be checked and will display a red exclamation
mark.
Choose Automatically determine my Internet
speed so that when you click on the Play link,
the Content Server will select the best size
recording for your Internet connection.
The Client Environment check is run the first
time you log in to the Content Server, and the
results are stored in a cookie. The check is
only run again when the cookie expires or is
deleted.
Conferences where all available recordings
are too big for the current connection will
display the following bandwidth info warning
in the interface: ‘Your bandwidth has been
determined at a lower rate than is necessary
to display this conference recording properly.
You may experience problems viewing this
conference.’
The Re-check Client Environment button lets
you delete the stored cookie and perform a re-
check of your client environment. This is useful
if you have installed a plugin and want to start
watching conferences in this format.
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RSS Feeds
About RSS feeds
RSS Feeds document example
The Content Server provides a RSS feed document containing the
most recent content (viewer links and downloads) recorded on the
Content Server. This allows RSS readers to poll the Content Server
and gives users the ability to check if new content is available in
their RSS reader, without going to the Content Server interface.
A RSS feed icon will be
displayed at the bottom of the
Recorded Conferences page.
In some browsers, this icon
may also be displayed in the
URL field.
All readers will display links to view recent content from the Content
Server. Some media RSS readers, such as iTunes, will also
download media from the conference, if a downloadable file has
been created for the conference.
RSS feed document displayed
after clicking on the RSS feed
icon (in Internet Explorer 7).
Subscribe to the feed using
the options provided by your
browser, or copy the URL
from the browser into your
preferred feed reader.
Subscribing to RSS feeds
You may subscribe to a Content Server RSS feed by clicking on the
RSS feed icon and choosing your preferred reader. Alternatively,
you may enter the following URL directly into your preferred reader:
http://<Content_Server_address>/tcs/rss.php?
To get an RSS feed only for conferences belonging to a specific
category on the Content Server, save that category as your default
in Preferences, then click on the RSS feed icon and subscribe to
it. Alternatively, you may enter a URL like this directly into your
preferred reader:
http://<Content_Server_address>/tcs/rss.php?category=Training&
itemsPerPage=20
Your reader will then poll for the latest 20 conferences on the
Content Server which have Allow access to all users set in their
permissions and which belong to the Training Category.
The RSS feeds functionality is only available when the
Content Server has publicly available content. Guest Access
must be on in Site Settings and conference permissions
set to Allow access to all users in order to view those conferences
through RSS feeds.
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Content Viewer
Accessing Content Viewer
The Content Viewer Display
To access the Content Viewer, click on
the thumbnail, the conference name
or the Play icon and text. The viewer
will display the best conference for
your connection, as determined by your
The Window will display the
video, either as two videos
(main and dual separately),
joined (main and dual as one),
switching (main then dual
when it is activated) or picture
in picture (big dual and main
in a corner). Indexes will be
presented if they are present.
The content window consists of the main
and dual streams, the indexes and the
controls.
Click here to close the Content
Viewer.
The Conference Indexes are displayed if
there are any.
The Slide list icon displays
the still images taken of the
Dual Stream for an Audio or a
Small Video sized Conference.
Clicking a slide will display and
advance the Conference to that
position. Alternatively, clicking
the icon again will remove the
slide list from view.
The Next layout icon displays
the next screen layout. Clicking
will toggle through the different
layouts available for the
conference.
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The Video Display
The Video Display Sizes
Examples of Video Display Sizes
The Conference is displayed in a window
scaled for the size, conference format and
items in the conference. A Conference that has
indexes and dual with the main video will be
displayed differently to a conference that has
just one video output.
There Are Two Ways to View a Video
1. The whole video is downloaded to your
computer before it can be viewed (pseudo-
streaming)
A white line in the Play Progress Bar shows
you the download progress. When the video
has completely downloaded, it is ready for
you to play by moving the slider or clicking
on any of the Conference Indexes.
Different Layouts and Screen Sizes
Change the size of the display by maximising
the window, or by dragging the window
manually using the control at the bottom right
of the window. The conference will adjust to a
“best fit” for the size of the window.
You can still start playing the video before it
is completely downloaded but you can only
move the slider to any position within the
white line.
2. The video is streamed (true streaming)
The white line will not be displayed in this
case.
You can move the slider to any part of the
video to view it. The video will stop, load the
requested part of the video to your browser
(called ‘buffering’) and then begin playing.
You can also click on an item in the Index to
view the video from that location
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The Video Display Controls
Controlling the Video Display
The Video Display Control Features
The video display controls let you
start and pause the video as well as
adjust the volume.
The Play Progress Bar shows:
• the progress of the
downloading video
• the position where the video
is playing
You can use the Play progress bar to
move to any position in the video.
• a slider you can move to any
position in the video.
The Sound level controller is for
adjusting the volume of the video.
Drag the volume slider right to
increase the volume or left to
decrease the volume.
The Slide list icon displays
the still images taken of the
Dual Stream for an Audio or a
Small Video sized Conference.
Clicking a slide will display and
advance the Conference to that
position. Alternatively, clicking
the icon again will remove the
slide list from view.
Check your computer’s audio
level if no sound can be
heard.
Play Pause
The Next layout icon displays
the next screen layout. Clicking
will toggle through the different
layouts available for the
conference.
Click the Play button and the
presentation will play from the current
position of the slider.
The button will now change to the
Pause button. Click to Pause the
presentation. Click again to start
playing.
The numbers on the Time indicator
display:
Left: the time elapsed from the start
of the video.
Right: the total length of the video.
The format of the time display is
hours: minutes: seconds.
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Indexes
About Indexes
Index Features
Indexes are available in the viewer
if an editor of the conference has
created them in the Content Editor.
Indexes are used to progress the
conference to the time where the
index was added.
By clicking an item in
the Index, the video will
move and start playing at
that reference point and
display the corresponding
slide.
Indexes save time when users are
trying to find a specific place in a
conference to review.
Link up the Indexes to the
lower right list of Indexes
in the interface.
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The Presentation Window
About the Presentation Window
How The Different Layouts Look
Your presentation will look differently
depending on the type of layout you choose for
your conference. You have four choices:
Joined. In the Joined layout, the presentation is
always displayed to the right of the main video.
If Dual Video is never activated during the
conference, a TANDBERG streaming poster will
be displayed.
Switching
Two videos
Joined
Picture in picture.
•
•
•
•
Switching. If you open Dual Video stream
during the conference, it will replace the view
from the main camera in the Viewer.
Two videos. If Dual Video is activated during
the conference, it will be displayed alongside
the main video.
Picture in picture. In this layout, your
presentation is displayed in the main part
of the window, and the main video source is
an inset picture in the top right corner (the
location of the inset picture can be changed in
the template).
If Dual Video is never opened during the
conference, then after the conference has
been transcoded, only the video from the main
source will be avilable on demand.
If Dual Video is never activated during the
conference, only the main video will be
displayed in the Viewer.
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Editing Recorded Conferences
About Editing Conferences
The Editing Conferences Page
Recorded conferences can be edited.
Conference permissions and metadata
can be changed. Using the Content Editor,
indexes can be added, conferences can
have their In (start) and Out (end) points
changed and another conference can be
added. Also, additional outputs to the
original template can created using
Add Outputs.
From this page editors and
administrators can edit the
conference permissions (i.e. who
can view and edit the conference),
conference metadata: such as
name,description, speaker, etc.
There are also buttons for the
Content Editor and Add Outputs.
This can all be done from the Edit
Conference Page.
Note that:
• Only editors and administrators can
edit conferences.
• Editors can edit their own conferences.
• Administrators can edit all
conferences.
Deleting Conferences
In the Recorded Conferences page,
to delete one or more conferences,
select the check box on the conference
thumbnail and click the Delete Selected
button at the bottom left of the page. To
delete all conferences on the page, Click
the Select All button and click the Delete
Selected button, both located at the
bottom left of the Recorded Conferences
page.
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Editing Conference Permissions
About Editing Permissions
The Editing Conferences Permissions Page
Editors. Editors can edit and delete a
conference.
Allow access to all users. If the
Allow access to all users checkbox
is selected AND Guest access is
enabled in Site Settings, all guests
and authenticated users can view the
conference.
Users. Users can view the conference.
Entry in the Users field is disabled if Allow
access to all users checkbox is selected.
If the Allow access to all users
checkbox is selected AND Guest
access is not enabled in Site Settings,
only authenticated users can view the
conference.
Enter user or group names in the Editors or
Users text fields one per line or separated by
a semicolon, in the following formats:
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
If the Allow access to all users
checkbox is not selected, editors can
add individual users in the Users and
groups into the Users Field so they will
have access to view the conference.
Local user accounts must be created on
Adding local groups is not supported.
Adding users under Domain authentication
Users must be entered in this
format: DOMAINNAME\user.name or
DOMAINNAME\user.name:Display name
Groups must be entered in this format:
@group.name
Password. Enter a password to restrict
streaming access to this conference.
Adding users under LDAP authentication
Users must be entered in this format:
user.name or user.name:Display name
If no password is entered, then there
is no restriction on who has access to
the conference if they can view it in the
conference list.
Groups must be entered in this format:
@group.name
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Editing Conference Metadata
The Editing Conferences Metadata Page
All the fields shown here, except the
Name are optional and can be left
empty, but the more metadata provided
will make it easier for users to find your
conference.
Name. The name of the conference that
participants will see.
Click the Save button if you have made
changes to any fields on the screen.
Description. Details about the conference
to be displayed beneath the Conference
Name in the Conference List.
Click Return to go back to the
Conference List.
Speaker. Name or names of the
presenters in the conference.
Copyright. Enter any copyright
information about the conference.
Location. Where the conference takes
place.
Keywords. Enter any keywords that
can be used when searching for the
conference. Separate each keyword with
a space.
Category. Select the appropriate Category
from the pull down list for this conference.
URL. The Conference URL is displayed
on this page with two links available,
Watch and Email:
Date. The date and time of the conference
will be displayed at creation time of the
conference.
Clicking on View to open the conference
in the Viewer to watch or listen to.
Clicking on Email will create a new email
message in your email client with the
conference URL which you can send to
users.
Duration. The length of the conference.
This is also updated when the conference
has been edited.
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Conference Thumbnails
About Conference Thumbnails
The Conference Thumbnails
Up to 5 thumbnails will be generated for a
recorded conference. They are created at 5
seconds, 1 minute, 5 minutes, 30 minutes and
1 hour.
The default thumbnail is set to 30 minutes,
unless the call is shorter, then the last
generated Thumbnail will be used.
If the output is two videos, the thumbnails will
be of the main input.
For Joined, the thumbnail will a combination of
main and dual. If dual has not been turned on,
the dual will be a poster.
For the switching output, the thumbnail will be
main but if dual is on, then it will be the dual
image.
Picture in picture will be the dual image with
the main insert.
To change the thumbnail, select another one
by clicking on it and then Save the change.
The new thumbnail will display for users in the
interface.
Editors changing the thumbnail may
need to empty their cache and also
refresh their browser to see the change.
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Content Editor
About the Content Editor
The Content Editor Window
Use the Content Editor to edit your
conference in the following ways:
Change the In and/or Out point/s of
the conference
•
Add indexes to the conference
•
•
Add another conference to the edited
one.
Access to the Content Editor is available
from the Edit Conference page to
Administrators and Users who have
permission to edit a conference.
After clicking the Content Editor button,
the Content Editor will open in a new
window.
The top section displays the Conference
movie to the left and the Indexes options
to the right.
The bottom section has the conference
controls, the in and out points and the
option to import another Conference.
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Indexes
About Indexes
Adding Indexes
An Index is a point in a Conference that a User
can click on to advance the Conference to.
Adding Indexes into the
timeline is done by clicking
the Add Index text link when
the scrubber bar is in the
correct place while the clip is
playing.
Only Editors can add Indexes to Conferences.
Every Conference should use Indexes as a time
saving device for users to find the content they
want quickly and easily.
The index will be added into
the list and given an initial
name of Index 1, Index 2 etc.
Indexes can be selected by clicking the select
box to the left of the Index.
When an Index is selected, a small vertical
line will be displayed above the Time Line to
indicate the position of the Index.
Moving Existing Indexes
The only way to change the
position of an Index is to
change its time.
Change the time (format is
hh:mm:ss) in the time field and
press enter.
Times entered as seconds will be
converted.
Example: 65 will be converted to 00:01:05
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Indexes
Removing Indexes
Select the indexes to be removed by clicking
the check box to the left of the marker time.
When the indexes that you want to remove
have been selected, click the Delete Selected
text link.
Note: Click the Save button after changes have
been made.
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Adding Conferences
About Adding Conferences
Steps when Adding Conferences
Use the Add Conference option to join and
then edit two different conferences on your
TANDBERG Content Server to play back as one
conference.
To join two conferences:
1. Click the Add Conference button to display a
list of conferences available for import.
2. Click the Add Conference link for the
Conference you want to add to the currently
edited one.
Note: If you choose not to add a Conference,
click the Add Conference button again to
return to the Conference editing screen.
Importing can only be done if the outputs of
each conference are the same and the editor
has permission to import the conference.
Joining two conferences creates a playlist for
playing them back, but does not affect the
original media files.
3. Once you have added another conference, its
thumbnail will be displayed to the right of the
edited conference’s thumbnail.
Note: If the wrong conference has been
added, click the Remove Conference
button, then add the correct one. Original
conferences will not be affected by adding or
removing them from another conference.
4. To edit the Added Conference, click its
thumbnail. The currently selected conference
will have an orange rectangle around it. The
selected conference can have indexes added
as well as In and Out Points changed.
Removing a Break in a Conference
You may have recorded a conference that has
a break in the middle that you want to remove.
This is how it is done:
1. Open the Content Editor and add the same
conference again using the Add Conference
button.
2. Adjust the In and Out points of each
conference to remove the section in the
conference that you do not want.
3. Add indexes to each conference and save
your changes.
4. Check the result in the Viewer and make any
final adjustments.
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Adding Outputs
About Adding Outputs
The Add Outputs Page
Administrators, owners and editors can
Add Outputs to a conference once it has
completed.
Why would you do this?
The original recording may not contain the
correct outputs needed by your users or a
request is made for a format that was not
created and so you add it to the conference.
Manual as to how to use this screen.
Some things to note when Adding Outputs:
The original Layout cannot be changed
•
•
Only 2 sizes can be chosen for Viewer and
Download
Only on-demand outputs will be created
•
•
The total number of outputs can exceed the
6 when the Conference is created
Adding Outputs will put an added load on
the TANDBERG Content Server
•
The Conference Outputs will be added
•
into the Offline Transcoding Queue
for processing and will start when all
the preceding Conferences have been
processed.
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Adding Outputs Examples
Adding Outputs to the Content Viewer
Adding Outputs for Portable Devices
Existing output - Switching
Windows Media Medium.
Existing output - Switching
iPod Video download.
Selecting Format: MPEG4 and
Size:Large will result in the
following additional outputs:
Selecting Portable
Device:iPod Audio will result
in an additional iPod Audio
download.
• Switching Windows Media
Large
• Switching MPEG4 Medium
• Switching MPEG4 Large
Adding Outputs for Distribution
Adding Outputs for Download
Existing output - Switching
Windows Media Medium
download.
Existing output - Joined
Podcast Producer output.
Selecting Distribution
Selecting Size:Audio only
will result in an additional
Windows Media Audio only
download.
Server:iTunes U and Add
audio only output will result in
two outputs sent to i Tunes U.
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Content
Server
Appendices
The Appendices contain information you may need to better
understand the TANDBERG Content Server.
Here you will find an LCD panel overview, a compatibility guide
(which browser and media players version to use), Content Server
port assignment, recording templates overview and Remote
Desktop information.
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Appendix 2: Compatibility
About Compatibility
Platform and Browser Version Compatibility
Recommended Player Versions
For correct playback of
OS
Browser
MPEG4
Yes
Windows Media Real Media
Content Type
Recommended Player
streaming video on client
machines, please read the
compatibility notes on this
page.
FireFox 2 and higher
No
No
Windows Media
Windows Media Player 9.x or higher
MAC
Safari 2 and higher
Yes
Yes
Yes
No
No
Real Media
MPEG4
RealPlayer™ 10.x
QuickTime 7.x
Logged in users can view the
results of Client Environment
detection check and the con-
ference formats they can view
Mozilla FireFox 2 and higher
Internet Explorer 6.0, and higher
Yes*
Yes
Yes
Yes
WIN
*Playback of Windows Media Content in Mozilla Firefox
Platform: Windows.
Browser version: Mozilla Firefox (all versions).
Streaming content format: Windows Media content.
Mozilla Firefox browsers require a special Microsoft Windows Media Player Plugin control plugin to
be installed to display movies in Windows Media® WMV format.
The following Microsoft Windows Media Player Plugin for Mozilla Firefox has been tested and is
available as a free download at the time of publishing this user guide from:
Please ensure that
you have JavaScript,
ActiveX and media
plugins enabled in
your browser.
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Appendix 3: Recording Templates at a Glance
Description
Recorded Output
Windows Media PoP Live and On Demand
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand.
Windows Media PoP Live and On Demand with
Portable Device Download
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand. Also has downloadable Video outputs for Zune and iPod using the Switching Output.
Windows Media PoP On Demand Only
Windows Media Single Live and On Demand
Windows Media Single On Demand Only
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for On Demand.
No live output from this Template.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed.
Conference size is Medium for both Live and On Demand.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed.
Conference size is Medium for On Demand viewing only.
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TANDBERG CONTENT SERVER
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Appendix 4: TANDBERG Content Server Port Assignment
The table lists ports used by the TANDBERG
Content Server.
Port
Protocols
TCP
Used by
80
The TANDBERG Content Server web application
The TANDBERG Content Server web application on SSL
WMS RTSP Server Control Protocol
Gatekeeper discovery
443
TCP
554
TCP, UDP
UDP
1718
1719
1720
1755
2090
3389
8008
8080
8096
8098
UDP
RAS
Listen Port
TCP, UDP
TCP
WMS MMS Server Control Protocol
The TANDBERG Content Server database
Remote Desktop Protocol
TCP
TCP
The TANDBERG Content Server application
WMS HTTP Server Control Protocol
Windows Media Administration Site on SSL
Windows Web Administration on SSL
TCP
TCP
TCP
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Appendix 5: Using Remote Desktop
About Remote Desktop
Using Remote Desktop
Content Server software upgrades and security
updates need to be installed using Remote
Desktop access.
Open the Remote Desktop Utility on your
PC
(Start>Programs> Accessories>
Communications>Remote Desktop
Connection).
Provide the local administrator username
and password.
If you want to copy security updates or
software upgrade files from your PC to
the Content Server desktop, click on
Options>LocalResources and select Disk
Drives, then click on Connect.
Remote Desktop access is also used for:
Backing up the Content Server. See also the
Backing Up and Restoring section.
•
Changing the default media storage
location. See also the Media Storage
Location section.
•
Installing the Security Certificate. See the
Security Management section.
•
Once you are logged in, you can gain
access to security updates or software
upgrade files on your local PC by
expanding My Computer. Note that
mapped drives correspond to the drives
on your PC.
Once you have finished the necessary installations, restart the Content Server if prompted to
do so. Otherwise, terminate your Remote Desktop session by logging off. Please note that if
you choose Shut down, it will shut down the Content Server!
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Contact Information
Philip Pedersens vei 20
1366 Lysaker
Norway
Telephone: +47 67 125 125
Telefax: +47 67 125 234
Video: +47 67 126 126
E-mail: [email protected]
Table of
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TCS
Administration
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