Samsung Printer 500N User Guide

COLOR LASER PRINTER  
Setup Guide  
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Step 1. Unpacking  
1
Remove the printer and all of the accessories from the  
packing carton. Make sure that the printer has been packed  
with the following items:  
Toner Cartridges  
Imaging Unit  
Power Cord  
CD-ROM  
Transfer Belt  
Setup Guide  
SyncThru CD-ROM  
(CLP-500N only)  
SyncThru Quick Guide  
(CLP-500N only)  
NOTES  
:
• If any items are missing or damaged, notify your dealer  
immediately.  
• Components may differ from one country to another.  
• The CD-ROM contains the printer driver, the User’s Guide, and  
the Adobe Acrobat Reader program.  
• The power cord may be different depending on your country.  
CAUTION: This printer weighs 35kg including developer cartridge  
and cassette. Use safe lifting and handling techniques. If you need  
to move the printer it must be moved by two people. Use the  
lifting handles located as shown in the diagram (see page 5). Back  
injury could be caused if a single person attempts to lift the  
printer.  
SETUP GUIDE  
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2
Carefully remove all of the packing tapes from the printer.  
3
4
Pull the paper tray out of the printer and remove the  
packing tapes from the tray.  
Select a location for the printer:  
•Leave enough room to open the printer trays, covers, and  
allow for proper ventilation.  
•Provide the proper environment:  
– A firm, level surface  
– Away from direct airflow of air conditioners, heaters, or  
ventilators  
– Free of temperature, sunlight, or humidity extremes or  
fluctuations  
– Clean, dry, and free of dust  
CAUTION: You must place your printer in the level surface. If you  
do not, the print quality problems can occur.  
4
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Step 2. Understanding Your Printer  
These are the main components of your printer:  
Top Cover  
Paper Output Tray  
(Open to install the imaging unit,  
and transfer belt.)  
Output Support  
Control Panel  
(refertoChapter  
5 in the User’s  
Guide which is  
on the CD-  
Top Cover  
Release Button  
ROM.)  
Front Cover  
(Open to replace  
the waste toner  
container.)  
Handle  
(Lifting handles are  
located at the lower  
edge of both sides  
of the printer.)  
Tray 1  
(250-sheet paper feeder)  
Left Cover  
(To install the toner cartridges  
press the top cover release  
button and open fully.)  
Optional Tray 2  
(500-sheet paper feeder)  
SETUP GUIDE  
5
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Right Cover  
(Open to remove paper jams.)  
Muti-purpose Tray  
(Open to load special print materials.)  
Handle  
(Use it to lift the printer.)  
Optional Tray 2 Jam Cover  
(Open to remove jams in the optional tray 2.)  
Wireless Network  
Antenna  
*
Network Port**  
Control Board  
Cover  
(Open to install optional  
accessories.)  
USB Port  
Parallel Port***  
Power Switch  
Power Receptacle  
* This wireless network port is not supplied with the printer. It is an option that must be purchased and  
installed separately.  
** The network port is fitted as standard on the CLP-500N. CLP-500 users can purchase and install  
separately an optional Network Card. For details, see the User's Guide of the printer in the CD-ROM.  
*** The parallel port may not be available depending on your country.  
6
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Step 3. Installing the Imaging Unit, Transfer  
Belt and Toner Cartridges  
1
Using the handle, completely open the left cover until it is at  
right angles to the main frame.  
CAUTION: If the left cover is not completely open, the top cover  
release button does not press.  
2
Press the top cover release button to unlatch the top cover  
and open it all the way.  
Top cover release  
button  
SETUP GUIDE  
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3
Take the imaging unit out of the package using the handle.  
4
Remove the paper covering the imaging unit by removing  
the tape under the handle of the imaging unit.  
CAUTIONS  
:
• Do not use sharp objects, such as a knife or scissors, to open the  
imaging unit package and tape on the protective paper liner. You  
could damage the surface of the imaging unit.  
To prevent damage, do not expose the imaging unit to light for  
more than a few minutes. Cover it with black paper, if necessary.  
• Do not touch the surface of the green roller on the imaging unit  
or print quality problems can occur.  
5
Locate the imaging unit slots inside the printer, one on each  
side.  
8
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6
Hold the handle on the imaging unit with the green roller  
facing you. Align the imaging unit with the slots in your  
printer so that the colors on both sides of the imaging unit  
slide into the corresponding colors of the slots.  
CAUTION: Insert the imaging unit carefully so as not to scratch  
and damage the surface of the green roller.  
7
Slide the imaging unit down into the printer until it cannot  
be pushed in any further and fold the handle down.  
CAUTION To prevent damage, do not expose the imaging unit  
:
to light for more than a few minutes. Close the top and left  
cover should the setup need to be halted for any reason.  
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8
Take the transfer belt out of the package.  
9
Remove the paper covering the transfer belt by removing  
the tape.  
CAUTION: Don’t use sharp objects, such as a knife or scissors, to  
open the transfer belt package. You could damage the surface of  
the transfer belt.  
10Pinch the transfer belt tention levers on both sides of the  
transfer belt. Then, pull them out, as shown below.  
11Locate the transfer belt slots inside the printer, one on each  
side.  
10  
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12Hold the handle on the transfer belt and align it with the  
slots in your printer.  
NOTE: Keep the transfer belt level, do not turn the transfer belt  
over otherwise looses toner may be spilled.  
13Slide the transfer belt down into the printer. Press it firmly  
to make sure that it latches into place.  
SETUP GUIDE  
11  
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14Firmly push the lock levers on each side towards the top  
cover, as shown below, to lock the transfer belt into place.  
CAUTION: If you open the left cover for a few minutes, the  
imaging unit can be exposed to light. This causes damage to the  
imaging unit.  
15After making sure that the left cover is open, close the top  
cover. Make sure that it is securely latched.  
CAUTION: Do not try to close the left cover with the top cover  
open. This may cause damage to the printer.  
12  
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16Take the toner cartridges out of their packages.  
CAUTION: Do not use sharp objects, such as a knife or scissors,  
to open the toner cartridges packages. You could damage the  
surface of the toner cartridges.  
17Holding both sides of the cartridges, gently roll them from  
side to side to distribute the toner.  
18Place the toner cartridges on a flat surface as shown and  
remove the paper covering the toner cartridge by removing  
the tape.  
NOTE: If toner gets on your clothing, wipe it off with a dry cloth  
and wash it in cold water. Hot water sets toner into fabric.  
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19On the right hand side of the toner cartridge slot is a label  
that identifies which color cartridge to fit into each slot.  
Black  
K
Y
Yellow  
Magenta  
Cyan  
M
C
20Holding each toner cartridge, insert them into their  
corresponding positions shown in order of Cyan, Magenta,  
Yellow and then Black. Using both hands, grip the cartridge  
to insert into the slot. Then hold the handle to slide the  
cartridge in.  
Grip here.  
K
Y
M
C
•When the toner cartridges are correctly installed the yellow  
and black cartridges are not fully inserted. These will be  
pushed into place when you close the left cover.  
14  
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21Close the left cover. Make sure that it is securely latched.  
If you have installed the toner cartridges wrongly, the left  
cover will not close properly. Check again to make sure the  
cartridge colors correspond to those marked on the right  
hand side. Never use force to close the cover.  
NOTE: When printing text at 5% coverage, you can expect a  
toner cartridge life of about 7,000 pages for black and 5,000 pages  
for color. However, the toner cartridge that is shipped with the  
printer prints 2,000 pages for black and white, 1,500 pages for  
color.  
SETUP GUIDE  
15  
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Step 4. Loading Paper  
The tray (Tray 1) can hold a maximum of 250 sheets of plain  
paper. You can use A4 and letter-sized paper.  
To load paper:  
1
Pull the tray out of the printer.  
2
Push down on the metal plate until it locks into position.  
3
Flex the paper sheets back and forth to separate the pages  
and then fan them while holding one edge. Tap the edges of  
the stack on a flat surface to even it up.  
16  
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4
Load paper with the print side facing up.  
Make sure that all four corners are flat in the tray and under  
the corner brackets as shown below.  
5
Do not exceed the maximum stack height. Overfilling the  
tray may cause a paper jam.  
SETUP GUIDE  
17  
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6
Pinch the paper guide as shown and move it toward the  
paper until it lightly touches the side of the stack. Do not  
press the guide too tightly against the edge of the paper;  
the guide may bend the paper.  
NOTE: If you want to change the paper size in the tray, refer to  
the User’s Guide of your printer supplied in the CD-ROM.  
7
Slide the tray back into the printer.  
NOTES  
:
• Do not push the width guide far enough to cause the material to  
warp.  
• If you do not adjust the width guide, it may cause paper jam.  
18  
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Step 5. Connecting a Printer Cable  
You need to connect your printer to the computer with either a  
parallel interface cable or a Universal Serial Bus (USB) cable.  
Using a Parallel Cable  
NOTES  
:
• The parallel port may not be available depending on your  
country.  
To connect the printer to the parallel port of the computer  
requires a certified parallel cable. You need to buy a IEEE1284  
compliant cable that is within 3m in length.  
1
2
Make sure that both the printer and the computer are  
turned off.  
Plug the parallel printer cable into the connector on the  
back of the printer.  
Push the metal clips down to fit inside the notches on the  
cable plug.  
To the parallel port on  
your computer  
3
Connect the other end of the cable to the parallel interface  
port on your computer, and tighten the screws.  
See the User’s Guide of your computer, if you need help.  
SETUP GUIDE  
19  
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Using a USB Cable  
NOTE: Connecting the printer to the USB port of the computer  
requires a certified USB cable. You will need to buy a USB 2.0  
compliant cable that is within 3m in length.  
1
2
Make sure that both the printer and the computer are  
turned off.  
Plug the USB printer cable into the connector on the back of  
the printer.  
To the USB port on  
your computer  
3
Connect the other end of the cable to the USB port on your  
computer.  
See the User’s Guide of your computer, if you need help.  
NOTE: To print using the USB interface, you must run Windows  
98/Me/2000/XP.  
20  
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For Networking Printing  
You can attach your CLP-500 or CLP-500N printer to a network  
using an Ethernet cable (UTP cable with RJ.45 connector).  
CLP-500N has a built-in network interface card. If you are a  
CLP-500 user, you need to install an optional network interface  
card.  
If you want to use the printer in both a wired and a wireless  
network environments, you need to install an optional wired/  
wireless network interface card. For details about installing the  
card, see the User’s Guide of your printer in the CD-ROM.  
Using an Ethernet cable  
1
2
Make sure that both the printer and the computer are  
turned off.  
Plug one end of the Ethernet cable into the Ethernet  
network port on the Printer.  
To the network  
LAN connection  
3
Plug the other end of the cable into a network LAN  
connection.  
For details about installing the network card, see the User’s  
Guide of your printer in the CD-ROM.  
SETUP GUIDE  
21  
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Using a network antenna  
1
If you install the wired/wireless network card, you can use  
your printer in wireless environment.  
For details about installing the wired/wireless network card,  
see the User’s Guide of your printer in the CD-ROM.  
NOTE: After connecting the printer you need to configure the  
network parameters on the control panel. See the User’s Guide of  
your printer. You can use the software supplied with the card.  
Refer to the software User’s Guide.  
Step 6. Turning the Printer On  
1
Plug the power cord into the power receptacle on the back  
of the printer.  
2
Plug the other end into a properly grounded AC outlet and  
turn on the power.  
1
2
CAUTIONS  
:
• Some parts inside of the printer may be hot when power is on or  
after printing. Be careful not to burn yourself when working  
inside the printer.  
• Do not disassemble the printer when it is powered on. Doing so  
may give you an electric shock.  
22  
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Step 7. Printing a Demo Page  
Print a demo page to make sure that the printer is operating  
correctly.  
1
In ready mode, press and hold the Upper Level button  
) on the control panel for 2 seconds to print a demo  
(
page.  
A demo page showing the printer’s features and capabilities  
prints out.  
Step 8. Changing the Display Language  
To change the language that is displayed on the control panel,  
take the following steps:  
1
In ready mode press the Menu button ( ) on the control  
panel until you see ‘Setup’ on the bottom line of the display.  
2
3
Press the Enter button ( ) to access the menu.  
Press the scroll button (  
or  
) until you see ‘LCD  
Language’ on the bottom line.  
4
5
Press the Enter button ( ) to confirm the menu item.  
Press the scroll button (  
you want to use.  
or  
) to display the language  
6
7
Press the Enter button ( ) to save the selection.  
Press the On Line/Continue button ( ) to return to  
ready mode.  
SETUP GUIDE  
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Step 9. Installing the Printer Software  
The supplied CD-ROM contains Windows printing software,  
Linux printing software, on-line User's Guide and  
Acrobat Reader to view the User’s Guide.  
If you are printing from Windows:  
You can install the following printer software using the CD-ROM.  
Printer Driver for windows. Use this driver to take full  
advantage of your printer’s features. See page 25.  
USB driver only for Windows 98/Me/2000/XP. For details  
about installing the USB driver, see page 25.  
If you are printing in Linux:  
For information about installing the Linux driver, refer to  
Appendix A in the User’s Guide. To view the User’s Guide, see  
Installing Printer Software in Windows  
Verify the following before you install the printer software:  
Item  
Requirements  
Operating system  
Windows 95/98/Me/NT 4.0/2000/XP  
95/98/Me  
NT 4.0/2000  
XP  
32 MB  
64 MB  
128 MB  
RAM  
95/98/Me/NT 4.0/  
2000/XP  
Free disk space  
300 MB  
Internet Explorer  
5.0 or higher  
NOTE: For Windows NT 4.0/2000/XP, the system administrator  
should install the software.  
24  
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All applications should be closed on your PC before beginning  
installation.  
1
Place the CD-ROM in the CD-ROM drive. Installation will  
start automatically.  
If the CD-ROM drive does not automatically run:  
Select Run from the Start menu, and type  
x:\cdsetup.exe in the Open box (where x is the drive  
letter for the CD-ROM drive), then click OK.  
NOTE: If the New Hardware Found window appears during the  
installation procedure, click  
in the upper right corner of the box,  
or click Cancel.  
2
When the language selection window appears, select the  
appropriate language.  
If you can’t find the desired language from the screen,  
scroll through the screen using the scroll button on the  
bottom right of the screen.  
3
Click Install the Samsung Software on your PC.  
4
5
The installation window opens. Click Next.  
Follow the instructions on the window to complete the  
installation.  
NOTE: If you connect the printer with the USB cable at first and  
then you want to use the parallel interface, remove the USB cable  
and connect the parallel cable. Then reinstall the printer driver.  
SETUP GUIDE  
25  
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Reinstalling Printer software  
Reinstallation is required if your installation fails.  
1
2
From the Start menu, select Programs.  
Select Samsung CLP-500 Series, and then Samsung  
CLP-500 Series Driver Maintenance.  
3
4
The Samsung CLP-500 Series Driver Maintenance window  
appears. Click Repair and then click Next.  
When reinstallation is done, click Finish.  
Removing Printer software  
1
2
From the Start menu, select Programs.  
Select Samsung CLP-500 Series, and then Samsung  
CLP-500 Series Driver Maintenance.  
3
4
The Samsung CLP-500 Series Driver Maintenance window  
appears. Check Remove and then click Next.  
When you are asked to confirm your selection, click OK.  
The Samsung CLP-500 Series printer driver and all of its  
components are removed from your computer.  
5
When removing is completed, click Finish.  
Changing the Display Language  
After installation of the software, you can change the display  
language.  
1
2
From the Start menu, select Programs.  
Select Samsung CLP-500 Series, and Language  
Selection.  
3
Select the desired language from the language selection  
window, and click OK.  
26  
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Step 10. Viewing the User’s Guide  
The Samsung CLP-500 Series User’s Guide, which is in the  
software CD-ROM, is in Adobe Acrobat PDF format. The manual  
will give you flexibility and convenience when you have to access  
information.  
You can view the manuals on-screen in different formats  
(viewing a single page, continuous single page or continuous  
facing page, zooming in up to 1600% or out up to 12.5%,  
scrolling two-up page or article flow). You can also print the  
manual, if necessary.  
In Windows  
1
2
Place the CD-ROM in the CD-ROM drive.  
When the language selection window appears, select the  
appropriate language.  
3
Click View User’s Guide.  
The Adobe Acrobat program opens and you can view the  
User’s Guide.  
NOTE: To open the User’s Guide, you should install the Adobe  
Acrobat Reader program on your computer. If you do not have the  
program, click Install the Bonus Software on your PC to install  
the program.  
SETUP GUIDE  
27  
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In Linux  
1
When the Administrator Login window appears, type in  
root” in the login field and enter the system password.  
2
3
Insert the printer software CD-ROM.  
Click the  
icon at the bottom of the screen. When the  
terminal screen appears, type in:  
[root@local /root]# cd /mnt/cdrom(the CD-ROM directory)  
[root@local cdrom]# gv manual/EnGuide.pdf  
NOTE: If your ghostscript version is old, you may not be able to  
see the pdf file. Then, install Acrobat Reader on your system or try  
to read the User’s Guide on a Windows system.  
1. Click the  
icon at the bottom of the screen. When the  
terminal screen appears, type in:  
[root@local /root]# cd /mnt/cdrom(the CD-ROM directory)  
[root@local cdrom]# manual/acrobat4/INSTALL  
2. After reading the license agreement, type accept  
.
3. When you are asked of the installation directory, just type the  
enter key.  
4. You need to make a symbolic link to execute Acrobat Reader  
without full path:  
[root@local cdrom] # ln -s/ usr/local/acrobat4/bin/  
acroread /usr/bin/acroread  
5. Now, you can read the pdf files with Acrobat Reader.  
[root@local cdrom]# acroread /mnt/cdrom/manual/  
EnGuide.pdf  
28  
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COLOR LASER PRINTER  
User’s Guide  
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This manual is provided for information purposes only. All information included herein is  
subject to change without notice. Samsung Electronics is not responsible for any changes,  
direct or indirect, arising from or related to use of this manual.  
© 2003 Samsung Electronics Co., Ltd. All rights reserved.  
• CLP-500, CLP-500N and Samsung logo are trademarks of Samsung Electronics  
Co., Ltd.  
• Centronics is a trademark of Centronics Data Computer Corporation.  
• IBM and IBM PC are trademarks of International Business Machines Corporation.  
• Microsoft, Windows, Windows 9x, Window Me, Windows 2000, Windows NT 4.0  
and Windows XP are registered trademarks of Microsoft Corporation.  
• All other brand or product names are trademarks of their respective companies or  
organizations.  
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CONTENTS  
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3
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Environmental and Safety Consideration  
Laser Safety Statement  
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,  
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a  
Class I laser product conforming to the requirements of IEC 825.  
Class I laser products are not considered to be hazardous. The laser system and  
printer are designed so there is never any human access to laser radiation above a  
Class I level during normal operation, user maintenance, or prescribed service  
condition.  
WARNING  
Never operate or service the printer with the protective cover removed from Laser/  
Scanner assembly. The reflected beam, although invisible, can damage your eyes.  
When using this product, these basic safety precautions should always be followed to  
reduce risk of fire, electric shock, and injury to persons:  
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Ozone Safety  
During normal operation, this machine produces ozone. The  
ozone produced does not present a hazard to the operator.  
However, it is advisable that the machine be operated in a well  
ventilated area.  
OZONE  
If you need additional information about ozone, please contact  
your nearest Samsung dealer.  
Power Saver  
This printer contains advanced energy conservation technology  
that reduces power consumption when it is not in active use.  
When the printer does not receive data for an extended period of  
time, power consumption is automatically lowered.  
The energy star emblem does not represent EPA endorsement of  
any product or service.  
Recycling  
Please recycle or dispose of packaging materials for this product  
in an environmentally responsible manner.  
Radio Frequency Emissions  
FCC regulations  
This device has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
1. Reorient or relocate the receiving antenna.  
2. Increase the separation between the equipment and receiver.  
3. Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
4. Consult the dealer or an experienced radio/TV technician for help.  
CAUTION: Changes or modifications not expressly approved by the manufacturer  
responsible for compliance could void the user’s authority to operate the equipment.  
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Canadian Radio Interference Regulations  
This digital apparatus does not exceed the Class B limits for radio noise emissions  
from digital apparatus as set out in the interference-causing equipment standard  
entitled “Digital Apparatus, ICES-003 of the Industry and Science Canada.  
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux  
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:  
“Appareils Numériques, ICES-003 édictée par l’Industrie et Sciences Canada.  
United States of America  
Federal Communications Commission (FCC)  
Intentional emitter per FCC Part 15  
Low power, Radio LAN type devices (radio frequency (RF) wireless communication  
devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer  
system. This section is only applicable if these devices are present. Refer to the  
system label to verify the presence of wireless devices.  
Wireless devices that may be in your system are only qualified for use in the United  
States of America if an FCC ID number is on the system label.  
The FCC has set a general guideline of 20 cm (8 inches) separation between the  
device and the body, for use of a wireless device near the body (this does not include  
extremities). This device should be used more than 20 cm (8 inches) from the body  
when wireless devices are on. The power output of the wireless device (or devices),  
which may be embedded in your printer, is well below the RF exposure limits as set  
by the FCC.  
This transmitter must not be collocated or operation in conjunction with any other  
antenna or transmitter.  
Operation of this device is subject to the following two conditions:(1) This device may  
not cause harmful interference, and(2) this device must accept any interference  
received, including interference that may cause undesired operation of the device.  
Wireless devices are not user serviceable. Do not modify them in any  
way. Modification to a wireless device will void the authorization to use  
it. Contact manufacturer for service.  
FCC Statement for Wireless LAN use:  
“While installing and operating this transmitter and antenna combination  
the radio frequency exposure limit of 1mW/cm2 may be exceeded at  
distances close to the antenna installed. Therefore, the user must  
maintain a minimum distance of 20cm from the antenna at all times.  
This device can not be colocated with another transmitter and  
transmitting antenna.”  
9
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Declaration of Conformity (European Countries)  
Approvals and Certifications  
The CE marking applied to this product symbolises Samsung  
Electronics Co., Ltd. Declaration of Conformity with the following  
applicable 93/68/EEC Directives of the European Union as of the  
dates indicated:  
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the  
member states related to low voltage equipment.  
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the  
laws of the Member States related to electromagnetic compatibility.  
March 9, 1999: Council Directive 1999/5/EC on radio equipment and  
telecommunications terminal equipment and the mutual recognition of their  
conformity.  
A full declaration, defining the relevant Directives and referenced standards can be  
obtained from your Samsung Electronics Co., Ltd. representative.  
EC Certification  
Certification to 1999/5/EC Radio Equipment & Telecommunications  
Terminal Equipment Directive (FAX)  
This Samsung product has been self-certified by Samsung for pan-European single  
terminal connection to the analogue public switched telephone network (PSTN) in  
accordance with Directive 1999/5/EC. The product has been designed to work with  
the national PSTNs and compatible PBXs of the European countries:  
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics  
Co., Ltd. in the first instance.  
The product has been tested against TBR21 and/or TBR 38. To assist in the use and  
application of terminal equipment which complies with this standard, the European  
Telecommunication Standards Institute (ETSI) has issued an advisory document (EG  
201 121) which contains notes and additional requirements to ensure network  
compatibility of TBR21 terminals. The product has been designed against, and is fully  
compliant with, all of the relevant advisory notes contained in this document.  
European Radio Approval Information  
(for products fitted with EU-approved radio devices)  
This Product is a printer; low power, Radio LAN type devices (radio frequency (RF)  
wireless communication devices), operating in the 2.4 GHz band, may be present  
(embedded) in your printer system which is intended for home or office use. This  
section is only applicable if these devices are present. Refer to the system label to  
verify the presence of wireless devices.  
10  
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Wireless devices that may be in your system are only qualified for use in the  
European Union or associated areas if a CE mark with a Notified Body  
Registration Number and the Alert Symbol is on the system label.  
The power output of the wireless device or devices that may be embedded in you  
printer is well below the RF exposure limits as set by the European Commission  
through the R&TTE directive.  
European States qualified under wireless approvals:  
EU  
Austria, Belgium, Denmark, Finland, France (with frequency  
restrictions), Germany, Greece, Ireland, Italy, Luxembourg,  
The Netherlands, Portugal, Spain, Sweden and the United  
Accept EU  
Iceland, Liechtenstein, Norway and Switzerland  
European States with restrictions on use:  
EU  
In France, the frequency range is restricted to 2446.5-2483.5 MHz  
for devices above 10 mW transmitting power such as wireless  
Accept EU  
No limitations at this time.  
Regulatory Compliance Statements  
Wireless Guidance  
Low power, Radio LAN type devices (radio frequency (RF) wireless communication  
devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer  
system. The following section is a general overview of considerations while operating  
a wireless device.  
Additional limitations, cautions, and concerns for specific countries are listed in the  
specific country sections (or country group sections). The wireless devices in your  
system are only qualified for use in the countries identified by the Radio Approval  
Marks on the system rating label. If the country you will be using the wireless device  
in, is not listed, please contact your local Radio Approval agency for requirements.  
Wireless devices are closely regulated and use may not be allowed.  
The power output of the wireless device or devices that may be embedded in your  
printer is well below the RF exposure limits as known at this time. Because the  
wireless devices (which may be embedded into your printer) emit less energy than is  
allowed in radio frequency safety standards and recommendations, manufacturer  
believes these devices are safe for use. Regardless of the power levels, care should  
be taken to minimize human contact during normal operation.  
As a general guideline, a separation of 20 cm (8 inches) between the wireless device  
and the body, for use of a wireless device near the body (this does not include  
11  
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extremities) is typical. This device should be used more than 20 cm (8 inches) from  
the body when wireless devices are on and transmitting.  
This transmitter must not be collocated or operation in conjunction with any other  
antenna or transmitter.  
Some circumstances require restrictions on wireless devices. Examples of common  
restrictions are listed below:  
Radio frequency wireless communication can interfere with equipment  
on commercial aircraft. Current aviation regulations require wireless  
devices to be turned off while traveling in an airplane. 802.11B (also  
known as wireless Ethernet) and Bluetooth communication devices are  
examples of devices that provide wireless communication.  
In environments where the risk of interference to other devices or  
services is harmful or perceived as harmful, the option to use a wireless  
device may be restricted or eliminated. Airports, Hospitals, and Oxygen  
or flammable gas laden atmospheres are limited examples where use of  
wireless devices may be restricted or eliminated. When in environments  
where you are uncertain of the sanction to use wireless devices, ask the  
applicable authority for authorization prior to use or turning on the  
wireless device.  
Every country has different restrictions on the use of wireless devices.  
Since your system is equipped with a wireless device, when traveling  
between countries with your system, check with the local Radio Approval  
authorities prior to any move or trip for any restrictions on the use of a  
wireless device in the destination country.  
If your system came equipped with an internal embedded wireless  
device, do not operate the wireless device unless all covers and shields  
are in place and the system is fully assembled.  
Wireless devices are not user serviceable. Do not modify them in any  
way. Modification to a wireless device will void the authorization to use  
it. Please contact manufacturer for service.  
Only use drivers approved for the country in which the device will be  
used. See the manufacturer System Restoration Kit, or contact  
manufacturer Technical Support for additional information.  
12  
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13  
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MEMO  
14  
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INTRODUCTION  
1
Congratulations on the purchase of your printer!  
This chapter includes:  
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Special Features  
Your new printer is equipped with special features that improve  
the print quality. You can:  
Print in color with excellent quality and speed  
• You can print in a full range of colors using cyan, magenta,  
yellow, and black.  
• You can print up to 1200 x 1200 dpi (effective output).  
• In black & white mode your printer prints A4-sized paper  
at 20 ppm and letter-sized paper at 21 ppm (pages per  
minute). For color printing, A4/letter-sized paper prints at  
5 ppm.  
• In duplex printing, your printer prints A4/Letter sized  
paper at 9.6 IPM (images per minute) for black & white  
and 5 IPM for color.  
Handle paper flexibly  
Multi-purpose Tray supports letterhead, envelopes,  
labels, transparencies, custom-sized materials, postcards,  
and heavy paper. A 100-sheet Multi-purpose Tray  
supports plain paper.  
• The Standard 250-sheet input tray (Tray1) and optional  
500-sheet input tray (Tray2) supports A4/letter-sized  
paper.  
Create professional documents  
• Print Watermarks. You can customize your documents  
with a word, such as “Confidential.” See page 5.10.  
9
8
• Print Booklets. This feature enables you to easily print the  
pages to create books. Once printed, all you have to do is  
• Print Posters. The text and pictures of each page of your  
document are magnified and printed across sheet of paper  
and taped together to form a poster. See page 5.7.  
1.2  
INTRODUCTION  
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Save time and money  
• You can print on both sides of the paper to save paper  
(
double-sided printing). See page 5.2.  
1
• You can print multiple pages on one single sheet of paper  
to save paper.  
• You can use preprinted forms and letterhead on plain  
• This printer automatically conserves electricity by  
substantially reducing power consumption when not  
printing.  
• This printer meets Energy Star guidelines for energy  
efficiency.  
Expand the printer capacity  
• This printer has 64 MB of memory which can be expanded  
to 192 MB  
.
• You can install an optional 500-sheet tray in your printer.  
This tray reduces how often you have to add paper to the  
printer.  
• A Network interface enables network printing. You can  
add the optional network interface card to CLP-500.  
CLP-500N comes with a built-in network interface, 10/100  
Base TX. You can also use an optional wireless network  
interface.  
Print in various environments  
• You can print in Windows 95/98/Me/NT 4.0/2000/XP  
• Your printer is compatible with various Linux OS  
• Your printer comes with both the USB and Parallel  
.
.
interface. The Parallel interface is available depending on  
your country.  
You can also use a Network interface. CLP-500N comes  
with a built-in network interface, 10/100 Base TX. You can  
also use an optional wireless network interface, but, you  
need to add the optional network interface card to  
CLP-500.  
INTRODUCTION 1.3  
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Printer Components  
Front View  
Top Cover  
(Open to install the imaging unit  
Paper Output Tray  
and transfer belt.)  
Output Support  
Control Panel  
Top Cover  
Release Button  
Front Cover  
(Open to replace  
the waste toner  
container.)  
Handle  
(Use it to lift  
the printer.)  
Tray 1  
(250-sheet paper feeder)  
Left Cover  
(To install the toner cartridges  
press the top cover release  
button and open fully.)  
Optional Tray 2  
(500-sheet paper feeder)  
NOTE: If you continuously print many pages, the surface of the  
output tray may become hot. Ensure that you, and especially  
children, do not touch the surface.  
1.4  
INTRODUCTION  
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Right View  
1
Right Cover  
(Open to remove paper jams.)  
Muti-purpose Tray  
(Open to load special print materials.)  
Handle  
(Use it to lift the printer.)  
Optional Tray 2 Jam Cover  
(Open to remove jams from Tray 2.)  
INTRODUCTION 1.5  
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Rear View  
Wireless Network  
Antenna*  
Network Port**  
Control Board  
Cover  
(Open to install  
optional accessories.)  
USB Port  
Parallel Port***  
Power Switch  
Power Receptacle  
* This wireless network port is not supplied with the printer. It is an option that must be purchased and  
installed separately.  
** The network port is fitted as standard on the CLP-500N. CLP-500 users can purchase and install  
separately an optional Network Card. For details, see page C.7.  
*** The parallel port may not be available depending on your country.  
1.6  
INTRODUCTION  
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USING THE CONTROL PANEL  
2
This chapter describes how to use the printer’s control  
panel.  
This chapter includes:  
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Understanding the Control Panel  
The control panel on the top right side of your printer has a  
display and seven buttons.  
Buttons  
Status Map  
Display: displays the printer  
status and job in progress.  
Display  
Message  
Description  
• The printer is on-line and ready to print.  
• If you press On Line/Continue, the  
printer switches to off-line.  
Ready  
• The printer is off-line and cannot print.  
• If you press On Line/Continue, the  
printer switches to on-line.  
Offline  
• The printer is printing.  
• If you want to cancel printing, press  
Processing...  
Cancel  
.
• The printer is in Power Save mode,  
using less power. When a print job is  
received from the computer or if any  
button is pressed, the printer switches  
to on-line.  
Sleeping...  
To deactivate the Power Save mode or  
change the power-saving time, see  
complete listing of all the printer messages.  
2.2 USING THE CONTROL PANEL  
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Buttons  
Button  
Description  
When an error occurs, a lamp turns on at the  
corresponding location on the Status map. An error  
message appears on the display so that you can  
locate the error. For details on the meaning of the  
error messages, see page 7.26.  
(status  
map)  
• Press to switch between on-line and off-line.  
• In menu mode, press to return to ready mode.  
The color of the On Line/Continue button  
indicates the status of the printer.  
The printer is on-line and can  
On  
receive data from the  
computer.  
• When the backlight blinks  
slowly, the printer is receiving  
data from the computer.  
• When the backlight blinks  
quickly, the printer is  
Green  
2
Blinking  
receiving and printing data.  
The printer stops printing due  
to a major error. Check the  
display message. See  
On  
meaning of the error message.  
A minor error has occurred and  
the printer is waiting for the  
error to be cleared. Check the  
display message. When the  
problem is cleared, the printer  
resumes printing. If you want  
to ignore this warning, press  
this button.  
Orange  
Blinking  
• The printer is off-line and cannot print.  
• The printer is in Power Save mode.  
When data is received, it switches to  
on-line.  
Off  
• Press to enter menu mode.  
• In menu mode, press to scroll through the menus.  
USING THE CONTROL PANEL  
2.3  
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Button  
Description  
In menu mode, press to select the displayed  
submenu item or confirm the changed setting. The  
selected item is marked with an *.  
In menu mode, press to scroll through submenu  
items or setting options. Pressing moves you to  
the next option and pressing sends you back to  
the previous option.  
• Press to cancel the current print job.  
• In menu mode, press to return to ready mode.  
In menu mode, press to go back to the upper menu  
level.  
2.4 USING THE CONTROL PANEL  
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Using Control Panel Menus  
A number of menus are available to make it easy for you to  
change the printer settings. The diagram on page 2.6 shows the  
menus and all of the items available in each menu. The items in  
each menu and the options you can select are described in more  
detail in the tables beginning on page 2.6.  
Accessing Control Panel Menus  
You can configure your printer from the printer’s control panel.  
You can also use the control panel menus while the printer is in  
use.  
1
In ready mode press the Menu button ( ) until you see  
the menu you want on the bottom line of the display.  
2
3
Press the Enter button ( ) to access the menu.  
2
Press the scroll button (  
or  
) until the menu item you  
want displays on the bottom line.  
4
5
6
Press the Enter button ( ) to confirm the selected item.  
If the menu item has submenus, repeat steps 3 and 4.  
Press the scroll button (  
or  
) until the setting option  
you want displays on the bottom line or enter the required  
value.  
7
8
Press the Enter button ( ) to save your input or selection.  
An asterisk ( ) appears next to the selection on the display,  
*
indicating that it is now the default.  
To exit the menu, press the Upper Level button (  
repeatedly, or the Cancel button( ).  
)
After 60 seconds of inactivity (no key has been pressed),  
the printer automatically returns to ready mode.  
NOTE: Print settings made from the printer driver override the  
settings on the control panel.  
USING THE CONTROL PANEL  
2.5  
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Overview of Control Panel Menus  
The control panel menus are used to configure the printer. The  
control panel provides access to the following menus:  
Printer  
Information  
Layout  
Default Set  
Current Job  
Configuration  
Menu Map  
Duplex  
Duplex Margin  
Demo Page  
Color  
Setup  
Calibration  
Custom Color  
LCD Language  
Power Save  
Jam Recovery  
Altitude Adj.  
Maintenance  
Auto Continue  
NETWORK*  
* This menu only appears when a  
Network Card is fitted (CLP-500N or  
CLP-500 with optional Network  
card).  
Config Network  
Config TCP  
IP Get Method  
IP Address  
Netware  
Config Netware  
IPX Frame Type  
Reset Network  
Default Set  
Subnet Mask  
Gateway  
Print Net CFG  
Config 802.11b  
Information Menu  
This menu contains information pages that you can print to give  
details about the printer and its configuration.  
Item  
Explanation  
The configuration page shows the  
printer’s current configuration. See  
Configuration  
The menu map shows the layout and  
current settings of the control panel menu  
items.  
Menu Map  
2.6 USING THE CONTROL PANEL  
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Item  
Explanation  
The demo page allows you to check to see  
if your printer is printing properly.  
Demo Page  
Layout Menu  
Use the Layout menu to define all settings relating to output.  
(*: the default setting)  
Item  
Explanation  
Options: Off*, Long Edge, Short Edge  
To print on both sides of paper, choose the  
edge as follows.  
Long Edge: Flips on the long edge. Prints  
pages to read like a book.  
2
Short Edge: Flips on the short edge.  
Prints pages to read by flipping over like a  
note pad.  
2
Duplex  
3
2
5
3
5
Long Edge in the  
Portrait orientation  
Long Edge in the  
Landscape orientation  
2
3
5
2
Short Edge in the  
Landscape orientation  
3
5
Short Edge in the  
Portrait orientation  
Select Off to print on one side of the paper.  
USING THE CONTROL PANEL  
2.7  
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Item  
Explanation  
In this menu, you can set the margins for  
double-sided printing. You can increase or  
decrease the value in 0.1mm increments.  
Top Margin: Set the top margin, from  
0.0mm to 9.9mm.  
Left Margin: Set the left margin, from  
0.0mm to 9.9mm.  
Short Binding: Set the bottom margin of  
the back of the page for short binding,  
from 0.0mm to 10mm.  
Duplex Margin  
Binding position: In the portrait  
orientation, appears in the upper line of  
the page. In the landscape orientation,  
appears on the right side of the page.  
Long Binding: Set the right margin of  
the back of the page for long binding, from  
0.0mm to 22mm.  
Binding position: In the portrait  
orientation, appears on the left side of the  
page. In the landscape orientation,  
appears in the upper line of the page.  
Printer Menu  
This menu allows you to reset the printer settings or cancel the  
current job.  
Item  
Explanation  
This menu item allows you to restore the  
printer’s factory default settings.  
Default Set  
You can cancel the current print job and  
remove it from the printer buffer.  
Current Job  
2.8 USING THE CONTROL PANEL  
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Color Menu  
This menu allows you to adjust the color setting.  
Item  
Explanation  
Options: Off, Auto*, Run Now  
This menu item allows you to calibrate the  
printer for the best possible color printer  
quality.  
Calibration  
Off: The printer is calibrated by the  
default setting.  
Auto: It automatically calibrates the  
printer to produce the best possible print  
quality for color documents.  
Run Now: It manually calibrates the  
printer.  
This item allows you to adjust a specific  
color contrast individually.  
2
CMYK: It allows you to adjust the contrast  
of the toner in each toner cartridge.  
Default: It optimizes the colors  
automatically.  
Custom Color  
Manual Adjust: It allows you to  
manually adjust the selected color  
contrast for each cartridge.  
Note: You should use the Default setting  
for a best color quality.  
Setup Menu  
Use the Setup menu to configure a variety of printer features.  
(*: the default setting)  
Item  
Explanation  
Options: English*, German, French, Italian,  
Spanish, Portuguese, Russian  
LCD Language  
The LCD Language setting determines the  
language of the text that appears on the  
control panel display and information  
printing.  
USING THE CONTROL PANEL  
2.9  
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Item  
Explanation  
Options: 5 Minutes, 10 Minutes, 15 Minutes, 30  
Minutes*, 45 Minutes, 60 Minutes, 120 Minutes  
When the printer does not receive data for  
an extended period of time, power  
consumption is automatically lowered. Set  
how long the printer waits before going to  
power save.  
Power Save  
Options: Off, On*  
This item determines whether or not the  
printer continues printing when it detects  
paper mismatched to your paper setting.  
Off: If a paper mismatch occurs, the  
message remains on the display and the  
printer remains off-line until you insert the  
correct paper.  
Auto Continue  
On: If the paper is mismatched, an error  
message displays. The printer goes off-line  
for 30 seconds then automatically clears  
the message and continues printing.  
Options: Off*, On  
This item determines how the printer  
behaves when a paper jam occurs.  
Jam Recovery  
Off: The printer does not reprint pages.  
Printing performance might be increased  
with this setting.  
On: The printer automatically reprints  
pages after you clear the paper jam.  
Options: Low*, High  
Altitude Adj.  
You can optimize the print quality according  
to your altitude.  
2.10 USING THE CONTROL PANEL  
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Item  
Explanation  
This item allows you to maintain the toner  
cartridge and other consumables.  
Check Others  
Imaging Unit: allows you to check the  
total number of images printed.  
Transfer Belt: allows you to check the  
total number of images printed.  
Fuser  
Tray1 Pickroll  
,
Transfer Roll.  
,
MP Pickroll  
,
Maintenance  
,
Tray2 Pickroll  
:
These  
items are only for the service technians.  
Alarm Shortage: This item determines  
how the printer behaves when the  
consumables are low.  
Off: The printer does not display the  
warning message.  
On: The printer displays the warning  
message.  
2
USING THE CONTROL PANEL  
2.11  
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Network Menu  
This menu lets you configure the network interface card  
installed in your printer according to how the network is set up.  
You can upgrade the firmware of the network interface card, and  
print the configuration.  
NOTE: This menu only appears when a Network Card is fitted  
(CLP-500N or CLP-500 with optional Network card).  
(*: the default setting)  
Item  
Explanation  
Options: Yes, No*  
Sets whether or not you want to  
configure the network.  
Config Network  
If you select Yes, you can configure the  
TCP/IP and Netware menus.  
If you select Yes, the following options  
are available: Config TCP Netware  
,
and Config Netware  
.
Options: Yes, No*  
Select whether you want to set the IP  
address or not.  
If you select Yes, you can configure IP  
address item.  
Config TCP  
If you select Yes, the following options  
are available: IP Get Method  
Address Subnet Mask and  
Gateway  
,
IP  
,
.
Options: Static*, BOOTP, DHCP  
You can set this item only when you set  
the Config TCP to Yes  
.
IP Get Method  
Static: You can enter IP address,  
subnetmask, and gateway manually.  
BOOTP: The BOOTP server allots the  
IP address to you automatically.  
DHCP: The DHCP server allots the IP  
address to you automatically.  
2.12 USING THE CONTROL PANEL  
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Item  
Explanation  
You can select this item only when you  
set IP Get Method to Static. This item  
lets you enter the IP address manually.  
Press the scroll button to set the value of  
the 1st byte between 1 and 255, and  
then press the Enter button.  
IP Address  
Set the value for the 2nd to the 4th byte  
the same way.  
You can set this item only when you set  
IP Get Method to Static. This item lets  
you enter the subnet mask manually.  
Press the scroll button to set the value of  
the 1st byte between 1 and 255, and  
then press the Enter button.  
Subnet Mask  
Set the value for the 2nd to the 4th byte  
the same way.  
You can set this item only when you set  
IP Get Method to Static. This item lets  
you enter the gateway manually. Press  
the scroll button to set the value of the  
1st byte between 1 and 255, and then  
press the Enter button.  
2
Gateway  
Set the value for the 2nd to the 4th byte  
the same way.  
Values: Yes, No*  
Configure the Wireless Network  
environments.  
If you select Yes, the following options  
are available : SSID, Operation Mode,  
Channel, Authentication, Encryption,  
Using Key, KeyType and Key.  
Config 802.11b  
Note: This menu only appears when a  
Wireless Network interface Card is fitted.  
USING THE CONTROL PANEL  
2.13  
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Item  
Explanation  
Options: On*, Off  
You can select whether or not you want  
to use the Netware protocol.  
Netware  
If you select On, you can access the  
Config Netware menu item.  
In the Config Netware menu, you can  
specify the frame type parameter used  
on your network.  
Options: Yes, No*  
You can set this item only when you set  
Netware to On. This item lets you  
select whether or not you set the frame  
type parameter. Select Yes to select the  
frame type.  
Config Netware  
If you select Yes, the IPX Frame Type  
option appears on the display.  
Values: Auto*, EN_8022, EN_8023, EN_II,  
EN_SNAP  
You can select this item only when you  
set Config Netware to Yes. This item  
lets you select IPX Frame Type.  
Auto:You can set the frame type  
automatically.  
EN_8022: Select this value to use the  
IEEE 802.2 frame type.  
EN_8023:Select this value to use the  
IEEE 802.3 frame type.  
EN_II :Select this value to use the  
ETHERNET II frame type.  
IPX Frame Type  
EN_SNAP:Select this value to use the  
SNAP frame type.  
This item reboots the network interface  
card.  
Reset Network  
Default Set  
This item performs a simple reset and  
restores the factory default for the  
network configuration.  
This item prints a page showing the  
network parameters you set.  
Print Net CFG  
2.14 USING THE CONTROL PANEL  
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3
This chapter will help you understand the types of paper you  
can use with your printer and how to properly load paper in  
the different paper trays for the best print quality.  
This chapter includes:  
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Choosing Paper and Other Materials  
You can print on a variety of print materials, such as plain paper,  
envelopes, labels, transparencies and so on. See “Printing on  
print quality, use only high-quality copier-grade paper.  
When you choose print materials, consider the following:  
Desired outcome: The paper you choose should be  
appropriate for the project.  
Size: You can use any size paper that fits easily within the  
paper adjusters of the paper tray.  
Weight : Your printer supports paper weighs as follows:  
-16~24lbs (60~90g/m2) bond for Tray 1 or  
optional Tray 2  
-16~43lbs (60~163g/m2) bond for the  
Multi-purpose Tray  
-20~24lbs (75~90g/m2) bond for duplex printing  
Brightness: Some papers are whiter than others and  
produce sharper, more vibrant images.  
Surface smoothness: The smoothness of the paper affects  
how crisp the printing looks on the paper.  
CAUTION: Using a material that does not conform to the  
require service. This service is not covered by the warranty or  
service agreements.  
Sizes and Capacities  
Input Source/Capacity*  
Size  
Tray 2  
(option)  
Multi-  
purpose Tray  
Manual  
Feed  
Tray1  
250  
500  
100  
10  
1
1
Plain Paper  
Envelopes  
Labels**  
10  
1
30  
10  
1
1
Transparencies**  
Card stock**  
*Depending on paper thickness, the maximum capacity may be reduced.  
** If you are experiencing excessive jamming, feed one sheet at a time through the  
Multi-purpose Tray.  
3.2  
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Guidelines for Paper and Special Materials  
When selecting or loading paper, envelopes, or other special  
materials, keep these guidelines in mind:  
• Attempting to print on damp, curled, wrinkled, or torn paper  
can cause paper jams and poor print quality.  
3
• Use cut-sheet paper only. You cannot use multi-part paper.  
• Use only high-quality, copier grade paper for the best print  
quality.  
• Do not use paper with irregularities, such as tabs or staples.  
• Do not attempt to load any tray while printing and never  
overfill the tray. This could cause a paper jam.  
• Avoid paper with embossed lettering, perforations, or a  
texture that is too smooth or too rough.  
• Colored paper should be of the same high quality as white  
photocopy paper. The pigments must withstand the printer’s  
fusing temperature of 180°C (356°F) for 0.1 seconds without  
deteriorating. Do not use paper with a colored coating that  
was added after the paper was produced.  
• Preprinted forms must be printed with nonflammable, heat-  
resistant ink that does not melt, vaporize, or release  
hazardous emissions when subject to the printer’s fusing  
temperature.  
• Store paper in its ream wrapper until you are ready to use it.  
Place cartons on pallets or shelves, not on the floor.  
• Do not place heavy objects on top of the paper, whether it is  
packaged or unpackaged.  
• Keep paper away from moisture, direct sunlight or other  
conditions that can cause it to wrinkle or curl.  
NOTE: Do not use carbonless paper and tracing paper. They are  
unstable at the fusing temperature and can give of fumes, or  
cause damage to the printer.  
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Loading Paper  
Proper paper loading helps prevent paper jams and ensure  
trouble-free printing. Do not remove the paper tray while a job  
is printing. Doing so may cause a paper jam. See “Sizes and  
Capacities” on page 3.2 for acceptable paper capacities for each  
tray.  
Using Tray 1  
The tray, Tray 1, can hold a maximum of 250 sheets of plain A4  
and letter-sized paper.  
You can purchase an optional tray, Tray 2, and attach it below  
Tray 1, to load an additional 500 sheets of paper.  
1
Pull the tray out of the printer.  
2
Push down on the metal plate until it locks into position.  
3.4  
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3
Flex the paper sheets back and forth to separate the pages,  
and then fan them while holding one edge. Tap the edge of  
the stack on a flat surface to even it up.  
3
4
Load paper with the print side facing up.  
Make sure that all four corners are flat in the tray and under  
the corner brackets as shown below.  
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5
Do not exceed the maximum stack height. Overfilling the  
tray may cause a paper jam.  
6
While pinching the paper guide as shown, move it toward  
the paper until it lightly touches the side of the stack. Do  
not press the guide too tightly against the edge of the  
paper; the guide may bend the paper.  
NOTE: If you want to change the paper size in the tray, refer to  
7
Slide the tray back into the printer.  
8
When you print a document, select the paper type, size and  
source in your software application. For details, see  
3.6  
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Changing the Paper Size in the Tray  
The tray is preset to Letter or A4 size, depending on your  
country. To change the size to A4 or Letter, you must adjust the  
paper length guide properly.  
1
Lift the paper length guide and place it in the correct  
position for the paper size you are loading.  
3
Paper length guide  
To remove the paper length guide, turn it slightly to your  
right to release the locks on the bottom of the guide, then  
pull it up.  
To place the paper length guide in the paper position you  
want, insert the locks on the bottom of the guide into the  
desired paper slot and push it all the way in.  
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2
Load paper with the print side facing up. For more  
information see steps 4 and 5 on page 3.5~3.6.  
3
While pinching the paper guide as shown, move it toward  
the paper until it lightly touches the side of the stack. Do  
not push the guide to tightly against the edge of the paper  
as it may cause the paper to bend.  
Using the Optional Tray 2  
The optional tray, Tray 2, can hold a maximum of 500 sheets of  
plain paper.  
To load paper in Tray 2, follow the instructions for loading paper  
3.8  
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Using the Multi-purpose Tray  
The Multi-purpose Tray is located on the right side of your  
printer. It can be closed when you are not using it, making the  
printer more compact.  
3
Multi-purpose Tray  
The Multi-purpose Tray can hold several sizes and types of  
material, such as transparencies, cards and envelopes. You may  
also want to use the Multi-purpose Tray for single page print jobs  
on letterhead, colored paper for use as separator sheets, or  
other special materials that you do not normally keep in the  
paper tray. You can load approximately 100 sheets of plain  
paper, 10 envelopes, 30 transparencies, 10 sheets of card stock  
or 10 labels at a time.  
• Load only one size of print material at a time in the  
Multi-purpose Tray.  
To prevent paper jams, do not add paper when there is still  
paper in the Multi-purpose Tray. This also applies to other  
types of print materials.  
• Print materials should be loaded face down with the top edge  
going into the Multi-purpose Tray first and be placed in the  
center of the tray.  
To load print material in the Multi-purpose Tray:  
1
Lower the Multi-purpose Tray and unfold the paper support  
extension as shown.  
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2
If you are using paper, flex or fan the edge of the paper  
stack to separate the pages before loading.  
For transparencies, hold them by the edges and avoid  
touching the print side. Oils from your fingers can cause  
print quality problems.  
3
Load the print material with the print side facing down  
and against the right edge of the tray.  
4
Pinch the paper width guide and slide it to the right to touch  
lightly against the edge of the material without bending it.  
3.10  
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If you want to print on previously printed paper from the  
Multi-purpose Tray, the printed side should be facing up  
with the uncurled edge towards the printer. If you  
experience problems with the paper feeding, turn the paper  
around.  
NOTE: Make sure that you have  
not loaded too much print  
material.  
The print material buckles if you  
load a stack that is too deep or if  
you push it in too far.  
3
5
When you print a document, set the paper source to MP  
Tray and select the correct paper type in the software  
application. For details, see page 4.7.  
NOTE: After printing fold away the  
paper support extension and close  
the Multi-purpose Tray.  
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Using the Manual Feed  
If you select Manual in the Source option when changing print  
settings, you can manually load a sheet of print material in  
Multi-purpose Tray. Manually loading paper can be helpful when  
you want to check the print quality after each page is printed.  
This loading procedure is almost the same as the procedure for  
loading in the Multi-purpose Tray, except you load paper  
sheet-by-sheet in the Tray, send print data to print the first  
page, and press the On Line/Continue button ( ) on the  
control panel to print each following page.  
1
Load a sheet of print material with the print side down  
and against the right edge of the Multi-purpose Tray.  
2
Pinch the paper width guide and slide it to the right to touch  
lightly against the edge of the paper without bending it.  
3.12  
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3
When you print a document, you must select Manual for  
Source in the software application, and then select the  
correct paper size and type. For details, see page 4.7.  
3
4
5
Print the document.  
The display shows a message prompting you to load paper.  
Press the On Line/Continue button ( ).  
The printer picks up the print material and prints. After one  
page is printed, the message appears again.  
6
Insert the next sheet into the Multi-purpose Tray and press  
the On Line/Continue button ( ).  
Repeat this step for every page to be printed.  
USING PRINT MATERIALS 3.13  
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Printing on Special Print Materials  
Printing on Envelopes  
• Load envelopes into the Multi-purpose Tray only.  
• Only use envelopes recommended for laser printers. Before  
loading envelopes in the Multi-purpose Tray, make sure that  
they are undamaged and are not stuck together.  
• Do not feed stamped envelopes.  
• Never use envelopes with clasps, snaps, windows, coated  
linings, or self-stick adhesives.  
To print on envelopes:  
1
Open the Multi-purpose Tray and unfold the paper support.  
2
3
Flex or fan the edge of the envelope stack to separate them  
before loading.  
Load the envelopes into the Multi-purpose Tray with the  
flap side up. The end of the envelope with the stamp area  
enters the printer first.  
3.14  
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4
Pinch the paper width guide and slide it to the right to touch  
lightly against the edge of the stack without bending it.  
3
5
When you print, configure the paper source to MP Tray, the  
paper type to Envelope and the paper size in the software  
application. For details, see page 4.7.  
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Printing on Labels  
• Only use labels recommended for laser printers.  
• Verify that the labels’ adhesive material can tolerate a fusing  
temperature of 180°C (356°F) for 0.1 seconds.  
• Make sure that there is no exposed adhesive material  
between the labels. Exposed areas can cause labels to peel  
off during printing, which can cause paper jams. Exposed  
adhesive can also cause damage to the printer components.  
• Never print on the same sheet of labels more than once or  
print on a partial sheet of labels.  
• Do not use labels that are separating from the backing sheet  
or are wrinkled or damaged in any way.  
To prevent labels from sticking together, do not let the printed  
label sheets stack up as they are printed out.  
To print on labels:  
1
Open the Multi-purpose Tray and unfold the paper support.  
2
Load labels only in the Multi-purpose Tray with the print  
side down and the top, short edge in first. Adjust the guide  
to fit the width of the labels.  
3.16  
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3
When you print, configure the paper source to MP Tray, the  
paper type to Labels and the size in the software  
application. For details, see page 4.7.  
3
Printing on Transparencies  
• When you print a color document do not use transparencies  
with an attached backing sheet. This may cause print quality  
problems.  
• Only use transparencies recommended for use in laser  
printers.  
• Ensure that transparencies do not have torn edges and are  
not wrinkled or curled.  
• Hold the transparencies by the edges and avoid touching the  
print side. Oils from your fingers can cause print quality  
problems.  
• Be careful not to leave fingerprints on or scratch the print  
side.  
• You should use the following paper type:  
A4: 003R96002, Letter: 3R3108  
NOTE: Before printing on  
transparencies, make sure that  
the output support is laid down.  
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To print on transparencies:  
1
Open Multi-purpose Tray and unfold the paper support.  
2
Only load transparencies into the Multi-purpose Tray. They  
must be loaded with the print side downwards and the  
top with the white leading edge entering the printer  
first. Adjust the guide to fit the width of the transparencies.  
3.18  
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3
When you print, configure the paper source to MP Tray, the  
paper type to Transparency, and the paper size in the  
software application. For details, see page 4.7.  
3
NOTES  
:
To prevent transparencies from sticking together, do not let the  
printed sheets stack up as they are printed out.  
• Place transparencies on a flat surface after removing them from  
the printer.  
• Prints made on transparency film with this printer are not  
compatible with overhead projectors and may appear as a black  
and white image if projected.  
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Printing on Preprinted Paper  
• Preprinted paper is paper that has some type of printing  
placed on it before it is sent through the printer (paper that  
has a preprinted logo at the top of the page, for example).  
• Letterhead must be printed with heat-resistant ink that will  
not melt, vaporize, or release hazardous emissions when  
subjected to the printer’s fusing temperature of 180°C  
(356°F) for 0.1 seconds.  
• Ink on letterhead must be non-flammable and should not  
adversely affect any printer rollers.  
• Forms and letterhead should be sealed in moisture-proof  
wrapping to prevent changes during storage.  
• Before you load preprinted paper, such as forms and  
letterhead, verify that the ink on the paper is dry. During the  
fusing process, wet ink can come off of preprinted paper,  
reducing the print quality.  
To print on preprinted paper:  
1
Open the Multi-purpose Tray and unfold the paper support.  
2
Load letterhead only in the Multi-purpose Tray with the  
print side down and the top, short edge, in first.  
Adjust the guide to fit the width of the paper stack.  
3.20  
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3
When you print, configure the paper source to MP Tray, the  
paper type to Preprinted, and the paper size in the  
software application. For details, see page 4.7.  
3
Printing on Card Stock or Custom-sized  
Materials  
• Postcards, 3.5in. by 5.5in. (index) cards and other custom-  
sized materials can be printed with your printer. The  
minimum size is 90mm by 140mm (3.5in. by 5.5in.) and the  
maximum size is 216mm by 356mm (8.5in. by 14in.).  
• Always insert the short edge into the Multi-purpose Tray first.  
If you want to print in landscape mode, make this selection  
using your software. Inserting paper long edge first may  
cause a paper jam.  
• Do not load more than 10 cards into the Multi-purpose Tray at  
a time.  
• Do not print on material smaller than 90mm (3.5in.) wide or  
140mm (5.5in.) long.  
• Set margins at least 4.3mm away from the edges of the  
material in the software application.  
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To print on card stock:  
1
Open the Multi-purpose Tray and unfold the paper support.  
2
Load print material only in the Multi-purpose Tray with the  
print side down and the short edge first. Slide the guide  
until it lightly touches the stack without bending it.  
3.22  
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3
When you print, configure the paper source to MP Tray, the  
paper type and size in the software application. For details,  
3
If the size of your print material is not listed in the Size box  
in the Paper tab, click the Custom button and set the size  
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3.24  
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PRINTING TASKS  
4
This chapter explains the printing options and common  
printing tasks.  
This chapter includes:  
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Printer Driver Features  
Your printer drivers will support the following standard features:  
• Paper source selection  
• Paper size, orientation and media type  
• number of copies  
Table below lists a general overview of features supported by  
your printer drivers.  
SPL  
Feature  
Win9x/Me  
Win2000/XP  
NT4.0  
Color mode  
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Print quality option  
Poster printing  
Double-sided printing  
Booklet printing  
Multiple pages per sheet  
(N-up)  
Y
Y
Y
Fit to page printing  
Scale printing  
Y
Y
Y
Y
Y
Y
Different source for first  
page  
Y
Y
Y
Watermark  
Y
Y
Y
Y
Y
Y
Y
Y
Y
Overlay  
TrueType fonts option  
4.2  
PRINTING TASKS  
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Printing a Document  
The following procedure describes the general steps required for  
printing from various Windows applications. The exact steps for  
printing a document may vary depending on the application  
program you are using. Refer to the User’s Guide of your  
software application for the exact printing procedure.  
NOTE: For detailed information about printing from a Linux  
4
1
2
Open the document you want to print.  
Select Print from the File menu. The Print window opens.  
It may look slightly different depending on your application.  
You can select the basic print settings within the Print  
window. These settings include the number of copies and  
the print range.  
Make sure that your  
printer is selected.  
œꢀWindows 98  
3
To take advantage of the printer features provided by your  
printer, click Properties in the application’s print window.  
If you see a Setup, Printer or Options button in your Print  
window, click it instead. Then click Properties on the next  
screen.  
4
5
Click OK to close the Properties window.  
To start the print job, click OK in the Print window.  
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Canceling a Print Job  
A print job can be stopped from a program, from a print queue,  
or from the Cancel button ( ) on the printer.  
To stop a print job from the control panel:  
• If the print job is already printing, press the Cancel button  
(
). The printer finishes printing the pages that are already  
moving through the printer and deletes the remainder of the  
print job.  
• Pressing the Cancel button ( ) cancels only the current job  
in the printer. If more than one print job is in the printer  
memory, you must press the Cancel button once for each job  
after the job starts printing.  
To stop a print job from the Printers folder:  
If the print job is waiting in a print queue or print spooler, such  
as the Printer group in Windows, delete the job as follows:  
1
2
From the Windows Start menu, select Settings.  
Select Printers to open the Printers window, and  
double-click the Samsung CLP-500 Series icon.  
3
From the Document menu, select Cancel Printing  
(Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).  
œꢀWindows 98  
4.4  
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Printer Settings  
You can use the Samsung CLP-500 Series Properties window,  
which allows you to access all of the information you need when  
using your printer. When the printer properties are displayed, you  
can review and change whatever settings are needed for your print  
job.  
Your printer’s Properties window consists of 5 tabs: Layout,  
Paper, Graphics, Extras and About.  
4
If you access the printer properties through the Printers folder,  
you can view more Windows-based tabs; refer to your Windows  
User’s Guide.  
The printer’s Properties window may differ, depending on your  
operating system. This User’s Guide shows the Properties window  
on Windows 98.  
Notes:  
• Most Windows applications will override the settings you specify in  
the printer driver. Change all of the print settings available in the  
software application first, and change any remaining settings using  
the printer driver.  
• The settings you change remain in effect only while you are using  
the current program. To make your changes permanent, make  
them in the Printers folder. Follow this procedure:  
1. Click the Windows Start menu.  
2. For Windows 95/98/Me/NT 4.0/2000, select Settings and then  
Printers.  
For Windows XP, select Printers and Faxes  
.
3. Select the Samsung CLP-500 Series printer.  
4. Click the right mouse button on the printer icon and:  
• In Windows 95/98/Me, select Properties.  
• In Windows 2000/XP, select Printing Preferences.  
• In Windows NT 4.0, select Document Default.  
5. Change the settings on each tab, and click OK.  
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Layout tab  
The Layout tab provides options for you to adjust how the  
document appears on the printed page. The Layout Options  
includes Multiple Pages per Side, Booklet Printing, and  
Poster. You can also use Duplex(Double-sided Duplex) in  
software application.  
1
2
The preview image  
shows the sample page  
with the settings you  
specified.  
3
Property  
Description  
Orientation allows you to select the  
direction in which information is printed  
on a page.  
1
Orientation  
Portrait prints across the width of the  
page, letter style.  
Landscape prints across the length of  
the page, spreadsheet style.  
If you want to turn the page upside  
down, select Rotate 180 Degrees  
.
œꢀLandscape  
œꢀportrait  
Layout Options allows you to select  
advanced printing options. For details ,  
2
3
Layout  
Options  
Duplex(Double-Sided Duplex)  
allows you to automatically print two-  
sided documents. If you use the printer  
driver’s default setting, select Printer  
Duplex(Double  
-Sided Duplex)  
4.6  
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Paper tab  
You can use the following options for the basic paper handling.  
software application.  
Click the Paper tab to display the Paper properties.  
1
2
4
3
4
5
6
Property  
Copies  
Description  
Copies allows you to choose the number of  
copies to be printed. You can enter up to 999.  
1
Size allows you to choose the size of the  
paper loaded in the tray.  
2
Size  
If the required size is not listed in the Size  
box, click Custom. When the Custom  
Paper Size window appears, set the paper  
size and click OK. The setting appears on the  
list so that you can select it.  
Enter the custom  
name you want to  
use.  
Enter the paper  
size.  
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Property  
Source  
Description  
Make sure that Source is set to the  
corresponding paper tray.  
3
Use the Manual source when printing to  
special material. You have to load one sheet  
at a time into the Multi-purpose Tray. See  
If the paper source is set to Auto Select  
,
the printer automatically picks up print  
material in the following order: Multi-purpose  
Tray, Tray1, Optional Tray2.  
Make sure that Type is set to Plain Paper  
.
4
Type  
If you load a different type of print material,  
select the corresponding paper type. For  
more information on print material, refer to  
If you use cotton paper 16lb to 24lb  
2
(60~90g/m ), such as Gilbert 25% and  
Gilbert 100%, set the paper type to Cotton  
for the best printing.  
To use recycled paper, select Recycled  
Paper.  
This property allows you to print the first  
page using a different paper type from the  
rest of the document. You can select the  
paper source for the first page.  
5
Different  
Source for  
First Page  
For example, load thick stock for the first  
page into the Multi-purpose Tray, and plain  
paper into Tray1. Then, select Tray1 in the  
Source option and MP Tray in the  
Different Source for First Page option.  
Scaling allows you to automatically or  
manually scale your printer job on a page.  
6
Scaling  
You can choose from None Scale Printing,  
,
4.8  
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Graphics tab  
Use the following graphic options to adjust the print quality for  
your specific printing needs. See page 4.3 for more information  
about accessing your software application.  
Click the Graphics tab to display the Graphics properties.  
1
2
4
3
Property  
Description  
You can select the printing resolution by  
choosing from 1200 dpi (Best),  
600 dpi (Normal). The higher the setting,  
the sharper the printed characters and  
graphics. The higher settings may increase  
the time it takes to print a document.  
1
2
Resolution  
You can set the color options. Setting to  
Color typically produces the best possible  
print quality for color documents. If you  
want to print a color document in grayscale,  
Color Mode  
select Grayscale  
.
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Property  
Description  
If you click Adjust Color, you can change  
the appearance of the document’s images.  
Color Mode  
(Continued)  
2
The preview image  
shows the sample  
page with the  
settings you  
specified.  
Color Basics: You can adjust the  
appearance of the images by changing  
the settings in the Levels option.  
Tone Tuning: You can adjust the  
tonal range of images by changing the  
Tone Curve option.  
Color Info: This tab contains  
information about the driver’s color  
conversion system.  
You can make advanced settings by clicking  
the Advanced Options button.  
3
Advanced  
Options  
TrueType Options  
This option is only avaliable when you  
use Windows 9x. This option  
determines what the driver tells the  
printer about how to image the text in  
your document. Select the appropriate  
setting according to the status of your  
document.  
Download as Bit Image: When this  
option is selected, the driver will  
download the font data as bitmap  
images. Documents with complicated  
fonts, such as Korean or Chinese, or  
various types of fonts will print faster in  
this setting.  
4.10  
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Property  
Description  
3
Advanced  
Print as Graphics: When this option  
is selected, the driver will download any  
fonts as graphics. When printing  
documents with high graphic content  
and relatively few TrueType fonts,  
printing performance (speed) may be  
enhanced in this setting.  
Options  
(Continued)  
Darken Text: When this option is  
selected all text in your document prints  
darker than normal.  
4
Print All Text Black: When this option  
is selected all text in your document  
prints solid in black, regardless of the  
color it appears on the screen. When it  
is not selected colored text prints in  
shades of gray.  
PRINTING TASKS 4.11  
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Extras tab  
software application. Click the Extras tab to access the  
following features:  
1
2
3
Option  
Description  
You can create a background image of text  
to print on each page of your document. See  
1
2
3
Watermark  
Overlays are often used to take the place of  
preprinted forms and letterhead paper. See  
Overlay  
Print Order: You can set the sequence for  
the pages to print. Select the print order  
from the drop-down list.  
Output  
Options  
Normal: Your printer prints all pages from  
the first page to the last page.  
Reverse All Pages: Your printer prints  
all pages from the last page to the first  
page.  
Print Odd Pages: Your printer prints  
only the odd pages of the document.  
Print Even Pages: Your printer prints  
only the even pages of the document.  
Reverse Duplex: In duplex printing, your  
printer reverses the order of the printed  
pages.  
4.12  
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Option  
Output  
Options  
(Continued)  
Description  
Reprint When Jammed: When this  
option is checked, the printer keeps the  
image for a printed page until the printer  
signals that the page has successfully exited  
the printer. When a paper jam occurs, the  
printer reprints the last page after you clear  
the jam.  
3
About tab  
4
Use the About tab to display the copyright notice and the  
version number of the driver. If you have an Internet browser,  
you can connect to the Internet by clicking the website icon. See  
application.  
Using a Favorite Setting  
The Favorites option, which is visible on each tab, allows you  
to save the current properties settings for future use.  
To save a Favorites item:  
1
2
Change the settings as needed on each tab.  
Enter a name for the item in the Favorites input box.  
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3
Click Save.  
When you save Favorites, all current driver settings are  
saved.  
To use a saved setting, select the item from the Favorites drop  
down list.  
The printer is now set to print according to the Favorites setting  
you selected.  
To delete a Favorites item, select it from the list and click  
Delete.  
You can also restore the printer driver’s default settings by  
selecting <Printer Default> from the list.  
Using Help  
Your printer has a help screen that can be activated using the  
Help button in the printer’s Properties window. The help screen  
gives you detailed information about the printer features  
provided by the printer driver.  
You can also click  
in the upper right hand corner, and then  
click on any setting.  
4.14  
PRINTING TASKS  
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ADVANCED PRINTING  
5
This chapter explains the printing options and advanced  
printing tasks.  
This chapter includes:  
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Printing on Both Sides of the Paper  
You can print on both sides of the paper automatically. Before  
printing, decide how you want your documents oriented.  
The options are:  
Long Edge, which is the conventional layout used in book  
binding, or portrait.  
Short Edge, which is the type often used with calendars, or  
landscape.  
2
2
3
2
5
3
3
2
5
5
3
5
œꢀLong Edge  
œꢀShort Edge  
NOTES  
:
• Do not print on both sides of labels, transparencies, envelopes,  
or thick paper. Paper jamming and damage to the printer may  
result.  
To use double-sided printing, you can use only the following  
paper sizes: A4, Letter, Legal and Folio that weigh 20~24lbs  
(75~90g/m2).  
There are two ways to enable or disable double-sided printing:  
Using the Control Panel Menu  
Select Duplex in the Layout menu. Set the Duplex Margin  
item in the same menu, if necessary. See page 2.7 for more  
details.  
For further details about using the control panel menu, see  
5.2  
ADVANCED PRINTING  
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From the software application  
1
When you change the print settings from your software  
application, access the printer’s Properties. See page 4.3.  
2
3
From the Layout tab, select the paper orientation.  
From the Duplex(Double-Sided Duplex) section, select  
either Printer Setting, None, Short Edge, or Long Edge.  
5
4
5
Click the Paper tab and select the paper source, size and  
type.  
Click OK and print the document.  
NOTE  
:
• The settings in the software application override those on the  
control panel.  
• When you select the Reverse Duplex option in the Extra tab,  
your printer reverses the order of the printed pages.  
ADVANCED PRINTING 5.3  
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Scaling Your Document  
You can scale your print job on a page.  
1
2
3
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
From the Paper tab, select Scale Printing from the Type  
drop-down list.  
Enter the scaling rate in the Percentage input box.  
You can also click the œꢀor button.  
4
5
Select the paper source, size and type in Paper Options.  
Click OK and print the document.  
5.4  
ADVANCED PRINTING  
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Fitting Your Document to a Selected  
Paper Size  
This printer feature allows you to scale your print job to any  
paper size regardless of the digital document size. This can be  
useful when you want to check the fine details on a small  
document.  
A
1
2
3
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
From the Paper tab, select Fit to Page from the Type  
drop-down list.  
5
Select the correct size from the Target Paper drop-down  
list.  
4
5
Select the paper source, size and type in Paper Options.  
Click OK and print the document.  
ADVANCED PRINTING 5.5  
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Printing Multiple Pages on One  
Sheet of the Paper  
You can select the number of pages to print on a single sheet of  
paper. To print more than one page per sheet, the pages are  
smaller and arranged in the order you specify on the sheet. You  
can print up to 16 pages on one sheet.  
1
3
2
4
1
2
3
To change the print settings from your software application,  
access the printer Properties. See page 4.3.  
From the Layout tab, choose Multiple Pages per Side  
from the Type drop-down list.  
Select the number of pages you want to print per sheet  
(1, 2, 4, 9 or 16) from the Pages per Side drop-down list.  
4
Select the page order from the Page Order drop-down list,  
if necessary.  
1
3
2
4
1
2
3
4
2
4
1
3
3
4
1
2
Left, Then  
Down  
Down, Then  
Left  
Down, Then  
Right  
Right, Then  
Down  
The Page Order drop down list is enabled only if the  
number of pages per side is 4, 9 or 16.  
5.6  
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Check Print Page Border to print a border around each  
page on the sheet. Print Page Border is enabled only if  
the number of pages per side is 2, 4, 9, or 16.  
5
6
Click the Paper tab and select the paper source, size and  
type.  
Click OK and print the document.  
Printing Posters  
This feature allows you to print a single-page document onto 4,  
9 or 16 sheets of paper, for the purpose of pasting the sheets  
together to form one poster-sized document.  
5
1
2
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
From the Layout tab, select Poster from the Type drop-  
down list.  
ADVANCED PRINTING 5.7  
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3
Configure the poster option:  
You can select the page layout from 2x2, 3x3 or 4x4. If you  
select 2x2, the image is automatically stretched to cover 4  
physical pages.  
Specify an overlap in millimeters or inches to make it easier  
to pasting the sheets together.  
0.1 inches  
0.1 inches  
4
5
Click the Paper tab and select the paper source, size and  
type.  
Click OK and print the document. You can complete the  
poster by pasting the sheets together.  
5.8  
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Printing Booklets  
The Booklet printing feature allows you to print your document  
on both sides of the paper and arranges the pages so that the  
paper can be folded in half after printing to produce a booklet.  
1
2
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
From the Layout tab, choose Booklet Printing from the  
Type drop-down list.  
5
NOTE: The booklet printing option is available when A4, Letter,  
Legal or Folio size is selected in the Size option on the Paper tab.  
3
Click the Paper tab, and select the paper source, size and  
type.  
4
5
Click OK and print the document.  
After printing, fold and  
staple the pages.  
9
8
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Using Watermarks  
The Watermark option allows you to print text over an existing  
document. For example, you may want to have large gray letters  
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across  
the first page or all of the pages of a document.  
There are several predefined watermarks that come with your  
printer, and they can be modified or you can add new ones to  
the list.  
Using an Existing Watermark  
1
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
2
Click the Extras tab, and select a watermark from the  
Watermark drop-down list. You will see the selected  
watermark in the preview image.  
Preview  
image  
3
Click OK and start printing.  
NOTE: The preview image shows how the page will look when it is  
printed.  
5.10  
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Creating a Watermark  
1
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
2
Click the Extras tab, and click the Edit Watermarks  
button in the Watermark section. The Watermarks window  
appears.  
5
3
4
Enter a text message in the Watermark Message box. You  
can enter up to 40 characters and it displays in the preview  
window.  
When the First Page Only box is checked, the watermark  
prints on the first page only  
.
Select the watermark options.  
You can select the font name, style, color, grayscale level  
and size from the Font Attributes section and set the  
angle of the watermark from the Message Angle section.  
5
6
Click Add to add a new watermark to the list.  
When you finish editing, click Ok and start printing.  
To stop printing the watermark, select <No Watermark>  
from the Watermark drop-down list.  
ADVANCED PRINTING 5.11  
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Editing a Watermark  
1
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
2
Click the Extras tab, and click the Edit Watermarks  
button in the Watermark section. The Watermarks window  
appears.  
3
Select the watermark you want to edit from the Current  
Watermarks list to change the watermark message and  
the options. Refer to page 5.11.  
4
5
Click Update to save the changes.  
Click Ok.  
Deleting a Watermark  
1
2
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
From the Extras tab, click the Edit Watermarks button in  
the Watermark section. The Watermarks window appears.  
3
4
Select the watermark you want to delete from the Current  
Watermarks list and click Delete.  
Click Ok.  
5.12  
ADVANCED PRINTING  
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Using Overlays  
What is an Overlay?  
An overlay is text and/or images stored on the computer hard  
disk drive (HDD) as a special file format that can be printed on  
any document. Overlays are often used to take the place of  
preprinted forms and letterhead paper. Rather than using  
preprinted letterhead, you can create an overlay containing the  
exact same information that is currently on your letterhead. To  
print a letter with your company’s letterhead, you need only tell  
the printer to print the letterhead overlay on your document.  
Dear ABC  
Regards  
WORLD BEST  
Creating a New Page Overlay  
5
To use a page overlay, you must create a new page overlay  
containing your logo or image.  
1
Create or open a document containing text or an image for  
use in a new page overlay. Position the items exactly as you  
wish them to appear when printed as an overlay. If needed,  
save the file for later use.  
WORLD BEST  
2
3
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
Click the Extras tab, and click the Edit Overlays button in  
the Overlay section.  
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4
In the Overlays window, click Create Overlay.  
5
In the Create Overlay window, type a name of up to eight  
characters in the File name box. Select the destination  
path, if necessary. (The default is C:\Formover).  
6
7
Click Save. The name appears on the Overlay List box.  
Click OK or Yes to finish creating.  
The file is not printed out. Instead it is stored on your  
computer hard disk drive.  
NOTE: The overlay document size must be the same as the  
documents you print with the overlay. Do not create an overlay  
with a watermark.  
5.14  
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Using a Page Overlay  
After an overlay has been created, it is ready to be printed with  
your document. To print an overlay with a document:  
1
2
Create or open the document you want to print.  
When you change the print settings from your software  
application, access the printer Properties. See page 4.3.  
3
4
5
Click the Extras tab.  
Select an overlay from the Overlay drop-down list box.  
If the overlay file you want does not appear on the Overlay  
list, click the Edit Overlays button and Load Overlay, and  
select the overlay file.  
5
If you have stored the overlay file you want to use in an  
external source, you can also load the file when you access  
this Load Overlay window.  
After you select the file, click Open. The file appears in the  
Overlay List box and is available for printing. Select the  
overlay from the Overlay List box.  
ADVANCED PRINTING 5.15  
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6
7
If necessary, click Confirm Page Overlay When Printing.  
If this box is checked, a message window appears each  
time you submit a document for printing, asking you to  
confirm your wish to print an overlay on your document.  
If this box is empty and an overlay has been selected, the  
overlay automatically prints with your document.  
Click OK or Yes until the printing starts.  
The selected overlay downloads with your print job and  
prints on your document.  
NOTE: The resolution of the overlay document must be the same  
as that of the document you are printing with the overlay.  
Deleting a Page Overlay  
You can delete page overlays that you no longer use.  
1
2
3
In the printer Properties window, click the Extras tab.  
Click Edit Overlays button in the Overlay section.  
Select the overlay you want to delete from the Overlay  
List box.  
4
5
Click Delete Overlay.  
Click OK until you exit the Print window.  
5.16  
ADVANCED PRINTING  
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MAINTAINING YOUR PRINTER  
6
This chapter provides information for maintaining your  
printer and suggestions for high-quality and economical  
printing.  
This chapter includes:  
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Printing a Configuration Page  
You can print a configuration page from the printer’s control  
panel. Use the configuration page to view the current settings,  
to help troubleshoot problems, or to verify the installation of  
optional accessories, such as memory or an optional tray.  
To print the configuration page:  
1
In ready mode press the Menu button ( ) on the control  
panel until you see ‘Information’ on the bottom line of the  
display.  
2
3
Press the Enter button ( ) to access the menu.  
Press the Enter button ( ) when ‘Configuration’ displays  
on the bottom line.  
The configuration page prints out.  
6.2  
MAINTAINING YOUR PRINTER  
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Replacing the Supplies  
From time to time, you need to replace the following items to  
maintain top performance and to avoid print quality problems.  
Refer to the table below:  
See  
page  
Item(s)  
Printer message Pages Printed  
Black toner  
cartridge  
Replace Black  
*
7,000 pages  
Toner  
Color toner  
cartridges  
Replace [Color]  
5,000 pages  
Toner  
12,000 pages  
for black and  
Waste toner  
container  
Waste Toner Tank  
Full/Not Install  
3,000 pages for  
**  
color  
50,000 pages  
for black and  
12,500 pages  
for color**  
Replace  
Imaging Unit  
Imaging Unit  
Transfer Belt  
6
50,000 pages  
for black and  
12,500 pages  
for color**  
Replace  
Transfer Belt  
*Average A4-/letter-sized pages counts based on 5% coverage of  
individual colors on each page. Usage conditions and print patterns  
may cause results to vary.  
**The number of pages may be affected by operating environment, media  
type, media size, and color vs. black printing.  
MAINTAINING YOUR PRINTER 6.3  
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Managing the Toner Cartridges  
Toner Cartridge Storage  
To get the maximum results from the toner cartridge, keep the  
following guidelines in mind:  
• Do not remove the toner cartridges from their packages until  
you are ready to use them.  
• Do not refill the toner cartridges. The printer warranty  
does not cover damage caused by using a refilled  
cartridge.  
• Store the toner cartridges in the same environment as the  
printer.  
To prevent damage to the toner cartridges, do not expose  
them to light for more than a few minutes.  
Toner Cartridge Life Expectancy  
The life of the toner cartridge depends on the amount of toner  
that your print jobs require. When printing text at 5% coverage,  
a new toner cartridge lasts an average of 7,000 pages for black  
and 5,000 pages for each color. The starter toner cartridge  
supplied with the printer lasts an average of 2,000 pages for  
black and 1,500 pages for each color.  
6.4  
MAINTAINING YOUR PRINTER  
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Redistributing the Toner  
When a toner cartridge is nearly empty, faded or light areas may  
appear. Equally it is possible that colored images may have  
incorrect colors due to incorrect mixing of the toner colors when  
one of the colored toner cartridge is nearly empty. 'Ready  
[Color] Low Toner' appears on the display. The printer can  
continue to print using the current toner cartridge until the  
control panel displays a message telling you to replace the  
cartridge.  
You may be able to temporarily improve the print quality by  
redistributing the toner. The control panel display tells you which  
color cartridge is low in toner.  
1
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
6
MAINTAINING YOUR PRINTER 6.5  
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2
Pull the handle lightly first, and then holding the used toner  
cartridge, remove it.  
CAUTION: If you open the left cover for a few minutes, the  
imaging unit can be exposed to light. This causes damage to the  
imaging unit.  
3
Holding both sides of the toner cartridge, gently roll it from  
side to side to redistribute the toner.  
NOTE: If toner gets on your clothing, wipe it off with a dry cloth  
and wash it in cold water. Hot water sets toner into fabric.  
6.6  
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4
Slide the toner cartridge back into the printer.  
5
Close the left cover. Make sure that the cover is securely  
latched.  
6
If you are installed the toner cartridges wrong, the left  
cover will not close properly. Check again to make sure the  
colors correspond. Never use force to close the cover.  
MAINTAINING YOUR PRINTER 6.7  
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Replacing the Toner Cartridges  
The printer uses four colors and has a different toner cartridge  
for each one: cyan (C), magenta (M), yellow (Y), and black (K).  
Replace a toner cartridge when the printer control panel displays  
‘Replace [Color] Toner. The control panel display tells you which  
color needs to be replaced.  
1
2
Turn the printer off, then wait a few minutes for the printer  
to cool.  
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
3
Pull the handle lightly first, and then holding the used toner  
cartridge, remove it.  
CAUTION: If you open the left cover for a few minutes, the  
imaging unit can be exposed to light. This causes damage to the  
imaging unit. Close the top and left cover should the setup need to  
be halted for any reason.  
6.8  
MAINTAINING YOUR PRINTER  
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4
Take a new toner cartridge out of the package.  
CAUTION: Don’t use sharp objects, such as a knife or scissors, to  
open the toner cartridge package. You could damage the surface  
of the toner cartridge.  
5
Holding both sides of the toner cartridge, gently roll it from  
side to side to distribute the toner.  
6
6
Place the toner cartridge on a flat surface as shown and  
remove the paper covering the toner cartridge by removing  
the tape.  
NOTE: If toner gets on your clothing, wipe it off with a dry cloth  
and wash it in cold water. Hot water sets toner into fabric.  
MAINTAINING YOUR PRINTER 6.9  
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7
Make sure that the color of the toner cartridge matches the  
color slot and then slide the new toner cartridge into the  
printer. Using both hands, grip the cartridge to insert into  
the slot. Then hold the handle to slide the cartridge in.  
•When the toner cartridges are correctly installed the yellow  
and black cartridges are not fully inserted. These will be  
pushed into place when you close the left cover.  
8
Close the left cover. Make sure that the cover is securely  
latched, and then turn the printer on.  
If you have installed the toner cartridges wrongly, the left  
cover will not close properly. Check again to make sure the  
cartridge colors correspond to those marked on the right  
hand side. Never use force to close the cover.  
6.10  
MAINTAINING YOUR PRINTER  
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Replacing the Waste Toner  
Container  
The life of the waste toner container is approximately 12,000  
pages for black and 3,000 pages for color. Replace the waste  
toner container when the control panel displays ‘Waste Toner  
Tank Full/Not Install.  
1
Unlatch the front cover, by quickly pressing and releasing it  
using the depressions at the top.  
6
2
Push the lock lever up and pull the waste toner container  
out.  
NOTE: Make sure that you lay the waste toner container on a flat  
surface so that the toner does not spill.  
MAINTAINING YOUR PRINTER 6.11  
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3
Remove the container’s caps which are attached as shown  
below and use them to close the waste toner container.  
4
5
Take a new waste toner container out of the package.  
Insert the lower of the new container into place and then  
push it to make sure that it is seated in place.  
6
Make sure that the lock lever latches the container.  
6.12  
MAINTAINING YOUR PRINTER  
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7
Close the front cover. Make sure that the cover is securely  
latched.  
8
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
6
9
Close the left cover firmly.  
MAINTAINING YOUR PRINTER 6.13  
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Replacing the Imaging Unit  
The life of the imaging unit is approximately 50,000 pages for  
black and 12,500 pages for color. Replace the imaging unit when  
the printer control panel displays ‘Replace Imaging Unit.  
1
2
Turn the printer off, then wait a few minutes for the printer  
to cool.  
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
CAUTION: If the left cover is not completely open, the top cover  
release button does not press.  
6.14  
MAINTAINING YOUR PRINTER  
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3
Press the top cover release button to unlatch the top cover  
and open it all the way.  
4
Pull the lock levers on each side towards you, as shown  
below, to release the transfer belt.  
6
MAINTAINING YOUR PRINTER 6.15  
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5
Using the handle, lift the transfer belt out of the printer by  
lightly pulling it towards the left of the printer. Set it on a  
clean flat surface.  
6
Lift the handle of the used imaging unit and use it to pull  
the imaging unit out of the printer.  
6.16  
MAINTAINING YOUR PRINTER  
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7
Take a new imaging unit out of the package using the  
handle.  
8
Remove the paper covering the imaging unit by removing  
the tape under the handle of the imaging unit.  
CAUTIONS  
:
• Don’t use sharp objects, such as a knife or scissors, to open the  
imaging unit package and tape on the protective paper liner. You  
could damage the surface of the imaging unit.  
To prevent damage, do not expose the imaging unit to light for  
more than a few minutes. Cover it with black paper, if necessary.  
• Close the top and left cover should the setup need to be halted  
for any reason.  
• Do not touch the surface of the green roller on the imaging unit  
or print quality problems can occur.  
6
9
Locate the imaging unit slots inside the printer, one on each  
side.  
MAINTAINING YOUR PRINTER 6.17  
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10Hold the handle of the new imaging unit with the green  
roller facing you. Align the imaging unit with the slots in  
your printer so that the colors on both sides of the imaging  
unit slide into the corresponding colors of the slots.  
CAUTION: Insert the imaging unit carefully so as not to scratch  
and damage the surface of the green roller.  
11 Slide the imaging unit down into the printer until it cannot  
be pushed in any further and fold the handle down.  
6.18  
MAINTAINING YOUR PRINTER  
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12To replace the transfer belt, hold its handle and then align it  
with the slots inside your printer, on each side.  
NOTE: Do not turn the transfer belt over. If you do this, the toner  
may spill.  
6
13Slide the transfer belt down into the printer and press it  
firmly into place.  
MAINTAINING YOUR PRINTER 6.19  
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14Firmly push the lock levers on each side towards the top  
cover, as shown below, to lock the transfer belt into place.  
15After making sure that the left cover is open, close the top  
cover. Make sure that it is securely latched.  
CAUTION: Do not try to close the left cover with the top cover  
open. This may cause damage to the printer.  
6.20  
MAINTAINING YOUR PRINTER  
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16 Close the left cover firmly.  
17Turn the printer on.  
18In ready mode press the Menu button ( ) on the control  
panel until you see ’Setup’ on the bottom line of the display.  
19Press the Enter button ( ) to access the menu.  
20Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) until ‘Maintenance’  
6
(
21Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) to until ‘Check Others’  
(
22Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) to until ‘Imaging Unit’  
(
23Press the scroll button (  
or  
) to display ‘Reset’ and  
press the Enter button ( ).  
24‘Reset Now’ appears on the bottom line of the display and  
the printer returns to the ready mode.  
NOTE: After replacing the imaging unit, you must reset the image  
counter for the imaging unit. If you do not this, ‘Replace Imaging  
Unit’ continuously appears on the display.  
MAINTAINING YOUR PRINTER 6.21  
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Replacing the Transfer Belt  
The life of the transfer belt is approximately 50,000 black pages  
and 12,500 color pages. Replace the transfer belt when the  
control panel displays ‘Replace Transfer Belt’.  
To replace the transfer belt:  
1
2
Turn the printer off, then wait a few minutes for the printer  
to cool.  
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
CAUTION: If the left cover is not completely open, the top cover  
release button does not press.  
6.22  
MAINTAINING YOUR PRINTER  
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3
Press the top cover release button to unlatch the top cover  
and open it all the way.  
4
Pull the lock levers on each side towards you, as shown  
below, to release the transfer belt.  
6
MAINTAINING YOUR PRINTER 6.23  
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5
Using the handle, lift the used transfer belt out of the  
printer by lightly pulling it towards the left of the printer.  
NOTE: Keep the transfer belt level, do not turn the transfer belt  
over otherwise looses toner may be spilled.  
6
Take a new transfer belt out of the package.  
7
Remove the paper covering the transfer belt by removing  
the tape.  
CAUTION: Don’t use sharp objects, such as a knife or scissors, to  
open the transfer belt package. You could damage the surface of  
the transfer belt.  
6.24  
MAINTAINING YOUR PRINTER  
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8
Pinch the transfer belt tention levers on both sides of the  
transfer belt. Then, pull them out, as shown below.  
9
Locate the transfer belt slots inside the printer, one on each  
side.  
6
CAUTION: To prevent damage, do not expose the imaging unit to  
light for more than a few minutes. Close the top and left cover  
should the setup need to be halted for any reason.  
MAINTAINING YOUR PRINTER 6.25  
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10Hold the handle on the new transfer belt and then align it  
with the slots inside your printer, on each side.  
NOTE: Keep the transfer belt level, do not turn the transfer belt  
over otherwise looses toner may be spilled.  
11Slide the new transfer belt down into the printer and press  
it firmly into place.  
6.26  
MAINTAINING YOUR PRINTER  
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12Firmly push the lock levers on each side towards the top  
cover, as shown below, to lock the transfer belt into place.  
13After making sure that the left cover is open, close the top  
cover. Make sure that it is securely latched.  
6
CAUTION: Do not try to close the left cover with the top cover  
open. This may cause damage to the printer.  
MAINTAINING YOUR PRINTER 6.27  
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14Close the left cover firmly.  
15Turn the printer on.  
16In ready mode press the Menu button ( ) on the control  
panel until you see ’Setup’ on the bottom line of the display.  
17Press the Enter button ( ) to access the menu.  
18Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) until ‘Maintenance’  
(
19Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) to until ‘Check Others’  
(
20Press the scroll button (  
or  
) to display ‘Transfer Belt’  
on the bottom line and press the Enter button ( ).  
21Press the scroll button (  
or  
) to display ‘Reset’ and  
press the Enter button ( ).  
22‘Reset Now’ appears on the bottom line of the display and  
the printer returns to the ready mode.  
NOTE: After replacing the transfer belt, you must reset the image  
counter for the transfer belt. If you do not this, ‘Replace Transfer  
Belt’ continuously appears on the display.  
6.28  
MAINTAINING YOUR PRINTER  
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Cleaning the Printer  
During the printing process, particles of paper, toner and dust  
can accumulate inside the printer. Over time, this build-up can  
cause print-quality problems such as toner specks or smearing.  
Your printer has a cleaning mode that can correct and prevent  
these types of problems.  
Cleaning the Outside of the Printer  
Clean the cabinet of the printer with a soft, lint-free cloth. You  
can dampen the cloth slightly with water, but be careful not to  
be let any water drip onto the printer or inside of it.  
NOTE: While cleaning the inside of the printer, be careful not to  
touch the transfer roller. Oil from your fingers can cause print  
quality problems.  
CAUTION: Cleaning the cabinet of the printer with cleaners  
containing large amounts of alcohol, solvent or other strong  
substances can discolor or crack the cabinet.  
6
MAINTAINING YOUR PRINTER 6.29  
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Cleaning the LSU Inside the Printer  
NOTE: Clean the LSU when you remove the particles of paper,  
toner and dust inside the printer.  
Open and close the left cover to clean the LSU inside of the  
printer automatically.  
1
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
2
Close the left cover firmly.  
6.30  
MAINTAINING YOUR PRINTER  
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Cleaning the Inside of the Printer  
NOTE: While cleaning the inside of the printer, be careful not to  
touch the transfer roller. Oil from your fingers can cause print  
quality problems.  
1
2
Turn the printer off and unplug the power cord, then wait a  
few minutes for the printer to cool.  
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
6
CAUTION: If the left cover is not completely open, the top cover  
release button does not press.  
MAINTAINING YOUR PRINTER 6.31  
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3
Pull the handle lightly first, and then holding the toner  
cartridges, remove them from the printer. Set them on a  
clean flat surface.  
4
Press the top cover release button to unlatch the top cover  
and open it all the way.  
CAUTION: If you open the left cover for a few minutes, the  
imaging unit can be exposed to light. This causes damage to the  
imaging unit. Close the top and left cover should the setup need to  
be halted for any reason.  
6.32  
MAINTAINING YOUR PRINTER  
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5
Pull the lock levers on each side towards you, as shown  
below, to release the transfer belt.  
6
Using the handle, lift the transfer belt out of the printer by  
lightly pulling it towards the left of the printer. Set it on a  
clean flat surface.  
6
MAINTAINING YOUR PRINTER 6.33  
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7
Lift the handle of the imaging unit and use it to pull the  
imaging unit out of the printer. Set it on a clean flat surface.  
CAUTIONS  
:
To prevent damage, do not expose the imaging unit to light for  
more than a few minutes. Cover it with black paper, if necessary.  
• Close the top and left cover should the setup need to be halted  
for any reason.  
• Do not touch the surface of the green roller on the imaging unit  
or print quality problems can occur.  
8
Look inside the printer. Remove any dust, paper particles,  
and spilled toner with a damp, soft lint-free cloth or small  
vacuum cleaner.  
6.34  
MAINTAINING YOUR PRINTER  
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9
Insert the imaging unit back into the printer. Make sure you  
hear it click, and then fold the handle down. For details, see  
steps 9 to 10 on page 6.17.  
CAUTION: Replace the imaging unit carefully so as not to scratch  
and damage the surface of the green roller on the imaging unit.  
10Insert the transfer belt back into the printer. Press it firmly  
to make sure it fits into place. For details, see steps 9 and  
6
NOTE: Keep the transfer belt level, do not turn the transfer belt  
over otherwise looses toner may be spilled.  
MAINTAINING YOUR PRINTER 6.35  
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11Firmly push the lock levers on each side towards the top  
cover, as shown below, to lock the transfer belt into place.  
12After making sure that the left cover is open, close the top  
cover. Make sure that it is securely latched.  
CAUTION: Do not try to close the left cover with the top cover  
open. This may cause damage to the printer.  
6.36  
MAINTAINING YOUR PRINTER  
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13Look inside the printer on the right and then locate the color  
of the toner cartridges that matches the color of the slot.  
Black  
K
Yellow  
Y
Magenta  
Cyan  
M
C
14Holding each toner cartridge, insert them into their  
corresponding positions in order of Cyan, Magenta, Yellow  
and then Black. Using both hands, grip the cartridge to  
insert into the slot. Then hold the handle to slide the  
cartridge in.  
6
Grip here.  
K
Y
M
C
•When the toner cartridges are correctly installed the yellow  
and black cartridges are not fully inserted. These will be  
pushed into place when you close the left cover.  
MAINTAINING YOUR PRINTER 6.37  
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15Close the left cover. Make sure that it is securely latched.  
If you have installed the toner cartridges wrongly, the left  
cover will not close properly. Check again to make sure the  
cartridge colors correspond to those marked on the right  
hand side. Never use force to close the cover.  
16Plug the power cord in and turn the printer on.  
Replacement Part  
From time to time, you will need to replace the roller and fuser  
unit to maintain top performance and avoid print quality  
problems and paper feed problems resulting from worn parts.  
The following items should be replaced after you have printed a  
specified number of pages. See the table below.  
Item(s)  
Pick-up roller  
Transfer roller  
Yield (Average)  
Approx. 150,000 pages  
Approx. 50,000 pages  
Approx. 100,000 black pages (50,000  
color pages)  
Fuser unit  
To purchase the replacement parts, contact your Samsung  
dealer or the retailer where you bought your printer. We strongly  
recommend that items be installed by a trained service  
professional.  
6.38  
MAINTAINING YOUR PRINTER  
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SOLVING PROBLEMS  
7
This chapter provides helpful information for what to do if  
you encounter an error while using your printer.  
This chapter includes:  
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Troubleshooting Checklist  
If the printer is not working properly, consult the following  
checklist. If the printer does not pass a step, follow the  
corresponding troubleshooting suggestions.  
Check  
Solution  
Make sure that the  
• If the button backlight is off, check the power cord  
connection. Check the power switch. Check the power  
source by plugging it into another outlet.  
• If the button backlight is orange, check the display  
On Line/Continue  
button on the control panel  
is green and “Ready” is  
shown on the display.  
Print a demo page to verify  
that the printer is feeding  
paper correctly. See the  
Setup Guide.  
• If a demo page does not print, check the paper supply in  
the paper tray.  
• If the paper jams in the printer, go to “Clearing Paper  
• If an error message appears on the display, go to  
Check the demo page to see  
if it is printed correctly.  
If there is a print quality problem, go to “Solving Print  
Print a short document  
from a software application  
to verify that the computer  
and printer are connected  
and are communicating  
correctly.  
• If the page does not print, check the cable connection  
between the printer and the computer.  
• Check the print queue or print spooler to see if the  
printer has been paused.  
• Check the software application to ensure that you are  
using the proper printer driver and communication port.  
If the page is interrupted during printing, go to “Solving  
If completing the checklist  
does not resolve the printer  
problem, check the  
following troubleshooting  
sections.  
7.2  
SOLVING PROBLEMS  
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Solving General Printing Problems  
For problems with the operation of your printer, refer to the table  
for suggested solutions.  
Problem  
Possible Cause  
Solution  
The printer does  
not print.  
The printer is not  
receiving power.  
Check the power cord connections. Check  
the power switch and the power source.  
The printer is not  
selected as the default  
printer.  
Select Samsung CLP-500 Series as your  
default printer.  
Check the printer for  
the following:  
Solve the problems.  
• The printer cover is  
not closed.  
• Paper is jammed.  
• No paper is loaded.  
• The toner cartridge is  
not installed.  
The printer may be in  
manual feed mode and  
out of paper.  
Check the display message, add paper to  
the Multi-purpose Tray and press the  
On Line/Continue button on the printer’s  
control panel.  
The connection cable  
between the computer  
and the printer is not  
connected properly.  
Disconnect the printer cable and reconnect  
it.  
7
The connection cable  
between the computer  
and the printer is  
defective.  
If possible, attach the cable to another  
computer that is working properly and print  
a document. You can also try using a  
different printer cable.  
The port setting is  
incorrect.  
Check the Windows printer setting to make  
sure that the print job is sent to the correct  
port, for example, LPT1. If the computer  
has more than one port, make sure that the  
printer is attached to the correct one.  
The printer may be  
configured incorrectly.  
Check the printer properties to ensure that  
all of the print settings are correct.  
The printer driver may  
be incorrectly installed.  
Reinstall the printer driver; refer to the  
Setup Guide. Try printing a demo page.  
The printer is  
malfunctioning.  
Check the display message on the control  
panel to determine if the printer is  
indicating a system error.  
SOLVING PROBLEMS 7.3  
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Problem  
Possible Cause  
Solution  
Printer selects  
print materials  
from the wrong  
paper source.  
The paper source  
selection in the printer  
properties may be  
incorrect.  
For many software applications, the paper  
source selection is found under the Paper  
tab within the printer properties. Select the  
correct paper source. See page 4.7.  
Paper does not  
feed into the  
Printer.  
Paper has been loaded  
incorrectly.  
Remove paper from the tray and reload it  
correctly.  
Check that the paper size adjusters are set  
correctly.  
There is too much  
Remove excess paper from the tray.  
paper in the paper tray.  
The paper is too thick.  
Use only paper that meets the specifications  
required by the printer.  
Print job is  
extremely slow.  
The job may be very  
complex.  
Reduce the complexity of the page or try  
adjusting the print quality settings.  
Adjust the print quality settings, such as  
reducing the resolution. If you set the  
resolution to 1200 dpi (Best) change it to  
600 dpi (Normal)  
.
Change the port setting to the USB or  
network port to improve the print speed.  
Your printer prints A4-sized paper at 20  
ppm and letter-sized paper at 21 ppm in  
black &white mode. For color printing, A4/  
letter-sized paper prints at 5 ppm.  
If using Windows 9x/  
Me, the Spooling  
Setting may be set  
incorrectly.  
From the Start menu, choose Settings and  
Printers. Right-click the Samsung  
CLP-500 Series printer icon, choose  
Properties, click the Details tab, and then  
choose the Spool Settings button. Select  
the desired spool setting.  
Half the page is  
blank.  
The page orientation  
setting may be  
incorrect.  
Change the page orientation in your  
application. See page 4.6.  
The paper size and the  
paper size settings do  
not match.  
Ensure that the paper size in the printer  
driver settings matches the paper in the  
tray.  
7.4  
SOLVING PROBLEMS  
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Problem  
The paper  
Possible Cause  
Solution  
There is too much  
paper in the paper tray.  
Remove excess paper from the tray.  
keeps jamming.  
If printing on special materials, use the  
Multi-purpose Tray.  
Check that the paper size adjusters are set  
correctly.  
An incorrect type of  
paper is being used.  
Use only paper that meets the specifications  
required by the printer.  
If printing on special materials, use the  
Multi-purpose Tray.  
There may be debris  
inside the printer.  
Open the top cover and remove the debris.  
The printer  
The printer cable is  
loose or defective.  
Disconnect the printer cable and reconnect.  
Try a print job that you have already printed  
successfully. If possible, attach the cable  
and printer to another computer and try a  
print job that you know works. Finally, try a  
new printer cable.  
prints, but the  
text is wrong,  
garbled, or  
incomplete.  
The wrong printer  
driver was selected.  
Check the application’s printer selection  
menu to ensure that your printer is  
selected.  
The software  
application is  
malfunctioning.  
Try printing a job from another application.  
The operating system is  
malfunctioning.  
Exit Windows and reboot the computer.  
Turn the printer off and then back on again.  
7
Pages print, but  
are blank.  
The toner cartridge is  
defective or out of  
toner.  
Redistribute the toner. If necessary, see  
If necessary, replace the toner cartridge.  
The file may have blank  
pages.  
Check the file to ensure that it does not  
contain blank pages.  
Some parts, such as  
the controller or the  
board, may be  
Contact a service representative.  
defective.  
The illustrations  
print incorrectly  
in Adobe  
The setting in the  
software application is  
wrong.  
Select Download as Bit Image in the  
Advanced Options window of the graphic  
properties. Print the document.  
Illustrator.  
SOLVING PROBLEMS 7.5  
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Problem  
Possible Cause  
Solution  
The printing  
quality of photo  
is not clear.  
The resolution is set to  
Change the resolution to 1200 dpi (Best)  
and then try to print again.  
600 dpi (Normal)  
.
The resolution of photo  
is very low.  
If you adjust the photo size in the software  
application, the resolution will be reduced.  
Reduce the photo size and then improve the  
resolution.  
7.6  
SOLVING PROBLEMS  
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Clearing Paper Jams  
NOTE: When removing paper that is jammed in the printer if  
possible always pull the paper in the direction that it normally  
moves so as not to damage internal components. Allways pull  
firmly and evenly, do not jerk the paper. If the paper tears ensure  
that all fragments of paper are removed, otherwise a jam will  
occur again.  
The display on the control panel tells you where a paper jam  
occurs. Refer to the table below to locate the paper jam and to  
clear it:  
Message  
Jam0 In Tray1  
Jam0 In Tray2  
Location of Jam  
In the paper feed area  
In the optional tray 2  
Inside printer  
Go to...  
Jam  
Inside Printer  
Jam  
In Exit Area  
In the paper exit area  
In the duplex area  
Jam  
In Duplex Path  
7
Jam0 In MP Tray  
In the multi-purpose tray  
To resume printing after clearing paper jams, you must open  
and close the right cover.  
SOLVING PROBLEMS 7.7  
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In the Paper Feed Area  
If paper is jammed in the paper feed area, ‘Jam0 In Tray1’  
appears on the display.  
1
Using the handle, open the right cover.  
2
Carefully remove the misfed paper in the direction as  
shown. Go to step 6.  
If there is any resistance, and the paper does not move  
immediately when you pull, stop pulling and go to step 3.  
7.8  
SOLVING PROBLEMS  
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3
Pull the tray open. After you pull it all the way out, lift up  
the front part of the tray slightly to release the tray from  
the printer.  
4
Remove the jammed paper by gently pulling it straight out.  
7
5
To replace the tray, lower the rear edge, align it to the slot  
and slide it into the printer.  
6
Close the right cover. The printer resumes printing.  
SOLVING PROBLEMS 7.9  
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In the Multi-purpose Tray  
‘Jam0 In MP Tray’ appears on the display when you print using  
the Multi-purpose Tray and the printer detects either there is no  
paper or the paper is improperly loaded.  
If the paper is not feeding properly, pull the paper out of the  
printer.  
To resume printing, open and close the right cover.  
Inside the Printer  
If paper is jammed inside the printer, Jam Inside Printer’  
appears on the display.  
1
Using the handle, open the right cover.  
7.10  
SOLVING PROBLEMS  
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2
Remove the jammed paper, in the direction shown. To avoid  
the paper tearing, pull it out gently and slowly.  
NOTE: If the paper tears, make sure that all of the paper  
fragments are removed from the printer.  
3
Close the right cover. The printer resumes printing.  
In the Paper Exit Area  
If paper is jammed in the paper exit area, ‘Jam In Exit Area’  
appears on the display.  
1
If a long portion of the paper is visible, pull it straight out.  
Go to step 7.  
7
If you cannot find the jammed paper or there is any  
resistance removing the paper, go to step 2.  
SOLVING PROBLEMS 7.11  
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2
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
CAUTION: If the left cover is not completely open, the top cover  
release button does not press.  
3
Press the top cover release button to unlatch the top cover  
and open it all the way.  
7.12  
SOLVING PROBLEMS  
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4
Carefully take the jammed paper out of the printer.  
The fuser  
is hot!  
CAUTION: Do not touch the fuser. It is hot and could cause  
burns! The fuser’s operating temperature is 180°C (356° F). Take  
care when removing paper from the printer.  
5
After making sure that the left cover is open, close the top  
cover. Make sure that it is securely latched.  
7
CAUTION: Do not try to close the left cover with the top cover  
open. This may cause damage to the printer.  
SOLVING PROBLEMS 7.13  
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6
Close the left cover firmly.  
7
Open and close the right cover to resume printing.  
In the Duplex Area  
If paper is jammed in the duplex area, ‘Jam In Duplex Path’  
appears on the display.  
1
Using the handle, open the right cover.  
7.14  
SOLVING PROBLEMS  
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2
Locate the jammed paper, and then pull it out gently and  
slowly to avoid the paper tearing. Go to step 8.  
OR  
NOTE: If the paper tears, make sure that all of the paper  
fragments are removed from the printer.  
If you cannot find the jammed paper or there is any  
resistance removing the paper, go to step 3.  
3
Using the handle, completely open the left cover until it is at  
right angles to the main frame and the toner cartridges are  
ejected.  
7
CAUTION: If the left cover is not completely open, the top cover  
release button does not press.  
SOLVING PROBLEMS 7.15  
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4
Press the top cover release button to unlatch the top cover  
and open it all the way.  
5
Locate the jammed paper, and then carefully take it out of  
the printer.  
The fuser  
is hot!  
CAUTION: Do not touch the fuser. It is hot and could cause  
burns! The fuser’s operating temperature is 180°C (356°F). Take  
care when removing paper from the printer.  
7.16  
SOLVING PROBLEMS  
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6
After making sure that the left cover is open, close the top  
cover. Make sure that it is securely latched.  
CAUTION: Do not try to close the left cover with the top cover  
open. This may cause damage to the printer.  
7
Close the left cover firmly.  
7
8
Close the right cover. The printer resumes printing.  
SOLVING PROBLEMS 7.17  
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In the Optional Tray2  
If paper is jammed in the optional tray2, ‘Jam0 In Tray2’  
appears on the display.  
1
Using the handle, open the right cover.  
2
Remove the jammed paper in the direction shown. To avoid  
the paper tearing, pull it out gently and slowly. Go to step  
10.  
If you cannot find the jammed paper in the printer, go to  
step 3.  
7.18  
SOLVING PROBLEMS  
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3
Open the outer jam cover in Tray 2.  
4
Open the inner cover of Tray 2.  
7
5
Pull the jammed paper out in the direction shown. To avoid  
the paper tearing, pull it out gently and slowly.  
SOLVING PROBLEMS 7.19  
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6
Close the two jam covers and go to step 10.  
If there is any resistance, and paper does not move  
immediately when you pull, stop pulling and continue to  
step 7.  
7
Pull the optional tray2, out of the printer.  
8
If you see the jammed paper, remove the paper from the  
printer by gently pulling it straight out.  
7.20  
SOLVING PROBLEMS  
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9
Slide the tray back into the printer and close the two jam  
covers.  
10Open and close the right cover. The printer resumes  
printing.  
Tips for Avoiding Paper Jams  
By selecting the correct paper types, most paper jams can be  
avoided. If a paper jam occurs, follow the steps outlined in  
• Follow the procedures on page 3.4. Ensure that the adjustable  
guides are positioned correctly.  
7
• Do not overload the paper tray. Ensure that the paper is below  
the paper limit mark on the inside wall of the tray.  
• Do not remove the paper from the tray while printing.  
• Flex, fan and straighten the paper before loading.  
• Do not use creased, damp or highly curled paper.  
• Do not mix paper types in the tray.  
• Use only recommended print materials. See “Paper  
• Ensure that the print side is facing down when loading paper  
in the tray and in the Multi-purpose Tray.  
SOLVING PROBLEMS 7.21  
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Solving Print Quality Problems  
Dirt inside of the printer or improper paper loading may reduce  
the print quality. See the table below to troubleshoot the  
problem.  
Problem  
Solution  
If a vertical white streak or faded area appears on the page:  
Light or faded  
print  
• The toner supply is low. You may be able to temporarily  
extend the toner cartridge life. See “Redistributing the Toner”  
on page 6.5. If this does not improve the print quality, install a  
new toner cartridge of faded color.  
• The paper may not meet paper specifications (for example,  
the paper is too moist or too rough). See “Paper  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• A combination of faded or smeared defects may indicate that  
the toner cartridge needs cleaning. See page 6.31.  
• The surface of the LSU may be dirty. Clean the LSU. See  
• The paper may not meet specifications (for example, the  
paper is too moist or too rough). See “Paper Specifications” on  
• The transfer roller or the paper path may be dirty. See  
Toner specs  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
If generally rounded, faded areas occur randomly on the page:  
Dropouts  
• A single sheet of paper may be defective. Try reprinting the  
job.  
• The moisture content of the paper is uneven or the paper has  
moist spots on its surface. Try a different brand of paper. See  
• The paper lot is bad. The manufacturing process can cause  
some areas to reject toner. Try a different kind or brand of  
paper.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The toner cartridge may be defective. See “Vertical repetitive  
defects” on the next page.  
• If these steps do not correct the problems, contact a service  
representative.  
7.22  
SOLVING PROBLEMS  
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Problem  
Solution  
If black vertical streaks appear on the page:  
Vertical lines  
• The imaging unit inside the printer has probably been  
scratched. Install a new imaging unit.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
If white vertical lines appear on the page:  
• The Laser Scanner window has probably been contaminated,  
clean the Laser Scanner window. Holding the end of the  
cleaner, slide it in and out several times. See “Cleaning the  
If the amount of background shading becomes unacceptable,  
the procedures below may fix the problem.  
Color or Black  
background  
• Change to lighter weight pages. See “Paper Specifications” on  
• Check the printer’s environment; very dry (low humidity) or  
high humidity (higher than 80% RH) conditions can increase  
the amount of background shading.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• Remove the old imaging unit and install a new one. See  
• Clean the inside of the printer. See “Cleaning the Inside of the  
Toner smear  
• Check the paper type and quality. See “Paper Specifications”  
• Remove the transfer belt and install a new one. See “Replacing  
7
If marks repeatedly appear on the printed side of the page at  
even intervals:  
• Clean the inside of the printer. See “Cleaning the Inside of the  
if you still have the same problems, install a new toner  
cartridge of defected color. See “Replacing the Toner  
• Parts of the printer may have toner on them. If the defects  
occur on the back of the page, the problem will likely correct  
itself after a few more pages.  
Vertical repetitive  
defects  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The fusing assembly may be damaged. Contact a service  
representative.  
SOLVING PROBLEMS 7.23  
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Problem  
Solution  
Background scatter results from bits of toner distributed on the  
printed page.  
Background scatter  
• The paper may be too damp. Try printing with a different batch  
of paper. Do not open packages of paper until necessary so  
that the paper does not absorb too much moisture.  
• If background scatter occurs on an envelope, change the  
printing layout to avoid printing over areas that have  
overlapping seams on the reverse side. Printing on seams can  
cause problems.  
• If background scatter covers the entire surface area of a  
printed page, adjust the print resolution through your software  
application or the printer properties.  
A
• If characters are improperly formed and producing hollow  
images, the paper stock may be too slick. Try a different paper.  
Misformed  
characters  
• If characters are improperly formed and producing a wavy  
effect, the scanner unit may need service. Verify that it also  
occurs on a demo page. Refer to the Setup Guide. For service,  
contact a service representative.  
• Check the paper type and quality. See “Paper Specifications”  
Page skew  
• Ensure that the paper or other material is loaded correctly and  
the guides are not too tight or too loose against the paper  
stack.  
• Check the paper type and quality. Both high temperature and  
humidity can cause paper curl. See “Paper Specifications” on  
Curl or wave  
Turn the stack of paper over in the tray. Also try rotating the  
paper 180° in the tray.  
Ensure that the paper is loaded properly.  
• Check the paper type and quality. See “Paper Specifications”  
Wrinkles or  
creases  
Turn the stack of paper over in the paper tray. Also try rotating  
the paper 180° in the tray.  
7.24  
SOLVING PROBLEMS  
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Problem  
Solution  
• The transfer roller may be dirty. See “Cleaning the Inside of  
Back of printouts  
are dirty  
• Check for leaking toner. Clean the inside of the printer.  
• The imaging unit may not be installed properly. Remove the  
imaging unit and reinsert.  
Color or Black  
pages  
• The imaging unit may be defective and need replacing. Install  
a new imaging unit.  
• The printer may require repair. Contact a service  
representative.  
Clean the inside of the printer.  
• Check the paper type and quality. See “Paper Specifications”  
Loose toner  
• Install a new toner cartridge. See “Replacing the Toner  
• If the problem persists, the printer may require repair. Contact  
a service representative.  
7
Character voids are white areas within the parts of characters  
that should be solid black:  
Character Voids  
• If you are using transparencies, try another type of  
transparency. Due to the composition of the transparency,  
some character voids are normal.  
• You may be printing on the wrong surface on the paper.  
Remove the paper and turn it around.  
• The paper may not meet paper specifications. See page D.4.  
A
If horizontally aligned color or black streaks or smears appear:  
• The imaging unit may be installed improperly. Remove the  
imaging unit and reinsert.  
• The imaging unit may be defective. Install a new imaging unit.  
• If the problem persists, the printer may require repair. Contact  
a service representative.  
Horizontal stripes  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
SOLVING PROBLEMS 7.25  
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Understanding Display Messages  
Messages appear on the display on the control panel to indicate  
the printer’s status or errors. Refer to the tables below to  
understand the message’s meaning and correct the problem if  
necessary. Messages and their meanings are listed in  
alphabetical order.  
NOTE: When you call for service, it is very helpful to tell the  
service representative the display message.  
Message  
ADC Not  
Status  
Do this...  
A problem has occurred  
in the ADC in the printer.  
Contact a service representative.  
Confirm Error  
Cover Open  
The top cover is open.  
Close the top cover firmly.  
CTD Calibration  
Error  
The CTD sensor is  
polluted by dust or  
toner.  
Contact a service representative.  
Dev. Motor  
Error  
A problem has occurred  
in the development  
motor of the printer.  
Unplug the power cord and plug it  
in again. If the problem persists,  
please call for service.  
Engine Fuser  
Low Heat Error  
The temperature in the  
fuser is abnormally low.  
Unplug the power cord and plug it  
in again. If the problem persists,  
please call for service.  
Engine Fuser  
Over Heat Error  
The temperature in the  
fuser is abnormally high.  
Unplug the power cord and plug it  
in again. If the problem persists,  
please call for service.  
Engine LSU  
Error  
A problem has occurred  
in the LSU (Laser  
Scanning Unit) in the  
printer.  
Unplug the power cord and plug it  
in again. If the problem persists,  
please call for service.  
Install  
[Color] Toner  
The indicated color toner  
cartridge is not installed  
in the printer.  
Install the corresponding color  
toner cartridge.  
Install  
Imaging Unit  
The imaging unit is not  
installed in the printer.  
Install the imaging unit.  
Install the transfer belt.  
Install  
Transfer Belt  
The transfer belt is not  
installed in the printer.  
7.26  
SOLVING PROBLEMS  
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Message  
Invalid  
Status  
Do this...  
An invalid imaging unit  
is installed.  
Only install a Samsung-approved  
imaging unit, designed for your  
printer. If you have installed an  
approved imaging unit and this  
error still occurs contact an  
authorized service agent.  
Imaging Unit  
Invalid  
Transfer Belt  
An invalid transfer belt  
is installed.  
Only install a Samsung-approved  
transfer belt, designed for your  
printer. If you have installed an  
approved transfer belt and this  
error still occurs contact an  
authorized service agent.  
Invalid NewToner  
[Color]  
An invalid new toner  
cartridge is installed.  
Only install a Samsung-approved  
toner cartridge, designed for your  
printer. If you have installed an  
approved toner cartridge and this  
error still occurs contact an  
authorized service agent.  
Invalid Toner  
[Color]  
An invalid toner  
cartridge is installed.  
Only install a Samsung-approved  
toner cartridge, designed for your  
printer. If you have installed an  
approved toner cartridge and this  
error still occurs contact an  
authorized service agent.  
Jam0 In Tray1  
OR  
A paper jam has  
occurred from the  
indicated tray.  
Remove the jammed paper from  
the corresponding tray, referring to  
Jam0 In Tray2  
7
Jam  
In Duplex Path  
A paper jam has  
occurred while printing  
on both sides of the  
paper.  
Remove the jammed paper from  
the printer, referring to page 7.14.  
Jam  
In Exit Area  
A paper jam has  
occurred in the paper  
exit area.  
Remove the jammed paper from  
the printer, referring to page 7.11.  
Jam  
Inside Printer  
A paper jam has  
occurred inside the  
printer.  
Open the right cover and remove  
the jammed paper from the  
printer, referring to page 7.10.  
Lever Unlocking  
Error  
After installing the  
transfer belt, the lock  
levers is not locked.  
Push the lock levers on each side  
away from you, referring to  
SOLVING PROBLEMS 7.27  
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Message  
Status  
Do this...  
Load  
[Size] In Tray1  
The paper size specified  
in the printer properties  
does not match the  
Load the correct paper in the tray.  
OR  
paper you are loading.  
Load  
[Size] In Tray2  
Load Manual  
Press Cont Key  
It is waiting user’s  
action to print from the  
manual feeder with  
paper.  
Load a sheet of print material and  
press the On Line/Continue  
button. You need to press the  
button for each page to be printed.  
Main Motor  
Error  
A problem has occurred  
in the main motor of the  
printer.  
Unplug the power cord and plug it  
in again. If the problem persists,  
please call for service.  
Memory Overflow  
The printer does not  
have enough memory to  
print the current job.  
The job automatically clears and  
the printer returns to Standby  
Mode.  
• Expand the memory in your  
An error has occurred in  
the firmware program of  
the printer.  
Paper Empty  
[Size] In Tray1  
The paper tray has run  
out of papers.  
Load paper in the paper tray. See  
page 3.4.  
Paper Empty  
[Size] In Tray2  
Paper Empty  
[Size] In Mp  
Paper Empty  
[Size] In Manual  
Page Too Complex  
Too much complicated  
data was sent to the  
printer.  
Simplify the page layout and  
remove unnecessary graphics from  
your document.  
To expand the memory in your  
Ready [Color]  
Low Toner  
The corresponding toner  
cartridge in your printer  
is nearly empty.  
Redistribute the toner in  
corresponding toner cartridge,  
Ready  
IP Conflict  
An IP address conflicts  
with only other devices  
on the network.  
Contact your network  
administrator and choose an  
address within your subnet which  
will not conflict with any other  
devices.  
7.28  
SOLVING PROBLEMS  
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Message  
Status  
Do this...  
Replace [Color]  
Toner  
The corresponding toner  
cartridge in your printer  
is empty.  
Replace the corresponding toner  
cartridge with a new one. See  
page 6.8.  
Replace  
Imaging Unit  
The lifetime of the  
imaging unit is ended.  
Replace the imaging unit with a  
new one. See page 6.14.  
Replace Imaging  
Unit Soon  
The lifetime of the  
imaging unit is nearly  
ended.  
When “Replace Imaging Unit”  
appears on the display, replace the  
imaging unit.  
Replace MP  
Pick-roller  
The lifetime of the MP  
pickup roller is ended.  
Contact a service representative.  
Replace  
Transfer Belt  
The lifetime of the  
transfer belt is ended.  
Replace the transfer belt with a  
new one. See page 6.22.  
Replace Transfer  
Belt Soon  
The lifetime of the  
transfer belt is nearly  
ended.  
When “Replace Transfer Belt”  
appears on the display, replace the  
transfer blet.  
Replace  
Transfer Roller  
The lifetime of the  
Transfer Roller is ended.  
Contact a service representative.  
Replace Transfer  
Roller Soon  
The lifetime of the  
Transfer Roller is nearly  
ended.  
When “Replace Transfer Roller”  
appears on the display, contact a  
service representative.  
Replace Tray1  
Pick-roller  
The lifetime of the Tray1  
pickup roller is ended.  
Contact a service representative.  
Contact a service representative.  
7
Replace Tray2  
Pick-roller  
The lifetime of the Tray2  
pickup roller is ended.  
Transfer Belt  
Error  
The transfer belt is  
either not working or  
not correctly installed in  
the printer.  
Replace the transfer belt.  
OR  
Make sure the installed transfer  
belt is properly seated.  
Tray2 Error  
Optional Tray2 is not  
properly installed or  
connected to the printer.  
After turn the printer off and then  
back on, reinstall the optional  
tray2. If the message persists,  
contact a service representative.  
Tray2 Jam  
Tray2 jam cover is open.  
Close Tray2 cover firmly.  
Cover Open  
Waste Motor  
Error  
A problem has occurred  
in waste toner motor.  
Contact a service representative.  
Waste Toner Tank  
Full/Not Install  
The waste toner  
container is full.  
Replace the waste toner container  
with a new one. See page 6.11.  
SOLVING PROBLEMS 7.29  
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Common Windows Problems  
Problem  
Possible Cause and Solution  
“File in Use” message  
appears during installation.  
Exit all software applications. Remove all software from the  
StartUp Group, then restart Windows. Reinstall the printer  
driver.  
“Error Writing to LPTx”  
message appears.  
• Ensure that the cables are connected correctly and the  
printer is on.  
• If bi-directional communication is not turned on in the  
driver, it will also cause this message.  
“General Protection Fault,  
“Exception OE, Spool32,  
or “Illegal Operation”  
messages appear.  
Close all other applications, reboot Windows and try  
printing again.  
“Fail To Print, “A printer  
timeout error occurred.”  
message appear.  
This message may appear during printing. Just keep  
waiting until it finishes printing. If the message appears in  
standby mode or after printing is completed, check the  
connection and/or whether an error occurred.  
NOTE: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP  
User’s Guide that came with your PC for further information on  
Windows error messages.  
7.30  
SOLVING PROBLEMS  
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Common Linux Problems  
Problem  
Possible Cause and Solution  
I can’t change settings in  
the configuration tool.  
You need to have administrator privileges to be able to  
change global settings.  
I am using the KDE  
desktop but the  
You may not have the GTK libraries installed. These usually  
come with most Linux distributions, but you may have to  
configuration tool and LLPR install them manually. Refer to your distribution’s installation  
won’t start.  
manual for more details about installing additional packages.  
I just installed this  
package but can’t find  
entries in the KDE/Gnome  
menus.  
Some versions of the KDE or GNOME desktop environments  
may require that you restart your session for the changes to  
take effect.  
I get a “Some options are  
not selected” error  
message while editing the  
printer settings.  
Some printers have conflicting settings, meaning that some  
settings for two options can’t be selected at the same time.  
When you change a setting and the Printer Package detects  
such a conflict, the conflicting option is changed to a “No  
Choice” value. You have to choose an option that does not  
conflict before being able to submit the changes.  
I can’t make a printer the  
system default.  
In some conditions, it may not be possible to change the  
default queue. This happens with some variants of LPRng,  
especially on recent RedHat systems that use the “printconf”  
database of queues.  
When using printconf, the /etc./printcap file is  
automatically refreshed from the database of printers  
managed by the system (usually through the “printtool”  
command), and the queues in /etc./printcap.local are  
appended to the resulting file. The default queue in LPRng is  
defined as the first queue in /etc./printcap, therefore it is  
not possible for the Linux Printer Package to change the  
default when some queues have otherwise been defined using  
printtool.  
7
LPD systems identify the default queue as the one named “lp.  
Thus, if there is already a queue by this name, and if it  
doesn’t have any alias, then you won’t be able to change the  
default. To work around this, you can either delete the queue  
or rename it by manually editing the /etc./printcap file.  
The N-up setting does not  
work correctly for some of  
my documents.  
The N-up feature is achieved through post-processing of the  
PostScript data that is being sent to the printing system.  
However, such post-processing can only be adequately  
achieved if the PostScript data conforms to the Adobe  
Document Structing Conventions. Problems may arise when  
using N-up and other features relying on post-processing if  
the document being printed isn’t compliant.  
SOLVING PROBLEMS 7.31  
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Problem  
Possible Cause and Solution  
I am using BSD lpr  
Legacy BSD lpr systems have a hard limitation on the length  
of the option string that can be passed to the printing system.  
As such, if you selected a number of different options, you  
may exceed the length of the options and some of your  
choices won’t be passed to the programs responsible for  
implementing them. Try to select less options that deviate  
from the defaults, to save on memory usage.  
(Slackware, Debian, older  
distributions) and some  
options chosen in LLPR  
don’t seem to take effect.  
I am trying to print a  
document in Landscape  
Most Unix applications that offer a Landscape orientation  
option in their printing options will generate correct PostScript  
mode, but it prints rotated code that should be printed as is. In that case, you need to  
and cropped.  
make sure that you leave the LLPR option to its default  
Portrait setting, to avoid unwanted rotations of the page that  
would result in a cropped output.  
Some pages come out all  
white (nothing is printed),  
and I am using CUPS.  
If the data being sent is in Encapsulated PostScript (EPS)  
format, some earlier versions of CUPS (1.1.10 and before)  
have a bug preventing them from being processed correctly.  
When going through LLPR to print, the Printer Package will  
work around this issue by converting the data to regular  
PostScript. However, if your application bypasses LLPR and  
feeds EPS data to CUPS, the document may not print  
correctly.  
I can’t print to a SMB  
(Windows) printer.  
To be able to configure and use SMB-shared printers (such as  
printers shared on a Windows printer), you need to have a  
correct installation of the SAMBA package that enables that  
feature. The “smbclient” command should be available and  
usable on your system.  
My application seems to be Most Unix applications will expect a command like the regular  
frozen while LLPR is  
running.  
“lpr” command to be non-interactive and thus return  
immediately. Since LLPR is waiting for user input before  
passing the job on to the print spooler, very often the  
application will wait for the process to return, and thus will  
appear to be frozen (its windows won’t refresh). This is  
normal and the application should resume functioning  
correctly after the user exits LLPR.  
How do I specify the IP  
It can be specified in the “Add Printer” dialogue of the  
address of my SMB server? configuration tool, if you don’t use the CUPS printing system.  
Unfortunately, CUPS currently doesn’t allow you to specify the  
IP address of SMB printers, so you will have to be able to  
browse the resource with Samba in order to be able to print.  
Some documents come out Some versions of CUPS, especially those shipped with  
as white pages when  
printing.  
Mandrake Linux before the 8.1 release, have some known  
bugs when processing the PostScript output from some  
applications. Try upgrading to the latest version of CUPS (at  
least 1.1.14). Some RPM packages for the most popular  
distributions are provided as a convenience with this Linux  
Printing Package.  
7.32  
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Problem  
Possible Cause and Solution  
I have CUPS and some  
options (such as N-up)  
There may be some local options defined in your ~/  
.lpoptions file, which are manipulated by the lpoptions  
seem to be always enabled command. These options are always used if not overridden by  
even though I don’t choose LLPR settings. To get rid of all options for a printer, run the  
them in LLPR.  
following command, replacing “printer” with the name of the  
queue: lpoptions -x printer  
I configured a printer to  
print to a file, but I get  
Most printing systems will not run as the super-user but as a  
special user (usually “lp”). Therefore, make sure that the file  
“Permission denied” errors. you have chosen to print to is accessible to the user owning  
the spooler daemon.  
On my PCL (or GDI)  
Unfortunately, some Unix applications may generate non-  
compliant PostScript output that may not be supported by  
Ghostscript, or even the printer itself in PostScript mode. You  
can try to capture the output to a file and view the results  
with Ghostscript (gv or ghostview will allow you to do so  
interactively) and see if you get error messages. However,  
since the application is at fault probably, contact your  
software vendor to inform them of the issue.  
printer, I sometimes get  
error messages printing  
instead of my document.  
Some color images come  
out all black.  
This is a known bug of Ghostscript (until GNU Ghostscript  
version 7.05) when the base color space of the document is  
indexed color space and it is converted through CIE color  
space. Because Postscript uses CIE color space for Color  
Matching System, you should upgrade Ghostscript on your  
system at least GNU Ghostscript version 7.06 or later. You can  
find the recent Ghostscript at www.ghostscript.com.  
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7.34  
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USING YOUR PRINTER IN  
LINUX  
A
You can use your printer in a Linux environment.  
This chapter includes:  
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Installing the Printer Driver  
System Requirements  
Supported OS  
• Redhat 6.2/7.0/7.1 and above  
• Linux Mandrake 7.1/8.0 and above  
• SuSE 6.4/7.0/7.1 and above  
• Debian 2.2 and above  
• Caldera OpenLinux 2.3/2.4 and above  
Turbo Linux 6.0 and above  
• Slackware 7.0/7.1 and above  
Recommended Requirements  
• Pentium IV 1 GHz or higher  
• RAM 256 MB or higher  
• HDD 1 GB or higher  
Softwares  
• Glibc 2.1 or higher  
• GTK+ 1.2 or higher  
• GhostScript  
Installing the Printer Driver  
1
2
Make sure that you connect the printer to your computer.  
Turn both the computer and the printer on.  
When the Administrator Login window appears, type in  
root” in the Login field and enter the system password.  
NOTE: You must log in as a super user (root) to install the printer  
software. If you are not the super user, ask your system  
administrator.  
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3
Insert the printer software CD-ROM. The CD-ROM  
automatically runs.  
NOTE: If the CD-ROM does not automatically run, click the  
icon at the bottom of the window. When the Terminal screen  
appears, type in:  
[root@local /root]# cd /mnt/cdrom (the CD-ROM directory)  
[root@local cdrom]# ./setup.sh  
4
Select the installation type, either Recommended or  
Expert, and then click Continue.  
Recommended is fully automated and no interaction is  
required. Expert installation allows you to select the install  
path or printing system.  
5
If you selected Recommended, go to Step 6.  
For Expert, select an option and then click Begin Install.  
A
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6
The printer driver installation begins. When the installation  
is completed, click Start.  
7
The Linux Printer Configuration window opens. Click the  
Add Printer icon on the tool bar at the top of the window.  
NOTE: Depending on the printing system in use, the  
Administrator Login window may appear. Type in “root” in the  
Login field and enter the system password.  
8
You see the printers currently added to your system. Select  
the printer you want to use. The function tabs available for  
the selected printer appear at the top of the Add a Printer  
window.  
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9
Click the Connection tab and ensure that the printer port is  
set properly. If not, change the device setting.  
10You can use the Settings tab and the Queue tab to view the  
printer’s current settings. If necessary, you can change the  
settings.  
NOTE: The options may differ depending on the printer in use. The  
Description and the Location field in the Queue screen may not  
appear depending on the printing system in use.  
11To exit, click OK.  
12When the window prompts that the new printer is  
successfully configured, click OK.  
13The Linux Printer Configuration window reappears. You can  
view the information about your printer from the Info tab. If  
necessary, you can change the printer’s configuration. For  
details about changing the printer’s configuration, see “Using  
A
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Changing the Printer Connection Method  
If you change the printer connection method from USB to  
parallel or vice versa while in use, you must re-configure your  
Linux printer by adding the printer to your system. Take the  
following steps:  
1
2
Make sure that you connect the printer to your computer.  
Turn both the computer and the printer on.  
When the Administrator Login window appears, type in  
root” in the Login field and enter the system password.  
NOTE: You must log in as a super user (root) to install a new  
printer to the printing system. If you are not the super user, ask  
your system administrator.  
3
From the Startup Menu icon at the bottom of the desktop,  
select Linux Printer and then Configuration Tool.  
You can also access the Linux Printer Configuration window  
by typing “linux-config” in the Terminal screen.  
4
5
When the Linux Printer Configuration window appears, click  
the Add Printer icon on the tool bar at the top of the  
window.  
Click the Connection tab at the top of the Add a Printer  
window.  
Ensure that the printer port is set properly. If not, change  
the device setting.  
6
Click OK.  
A.6  
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Uninstalling the Printer Driver  
1
From the Startup Menu icon at the bottom of the desktop,  
select Other and then Configuration Tool.  
You can also access the Linux Printer Configuration window  
by typing “linux-config” in the Terminal screen.  
2
3
In the Linux Printer Configuration window, select the  
Uninstall command from the File menu.  
The Administrator Login window appears. Type in “root” in  
the Login field and enter the system password. Click  
Proceed.  
NOTE: You must log in as a super user (root) to uninstall the  
printer software. If you are not the super user, ask your system  
administrator.  
4
5
A message window appears asking you to confirm the  
uninstallation. Click Yes.  
Select Complete uninstall and then click Uninstall.  
A
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6
7
Click OK to begin uninstallation.  
When the uninstallation is completed, click Finished.  
Using the Configuration Tool  
The configuration tool accesses administrative tasks, including  
adding and removing a new printer, and changing their global  
settings. Regular users can also run it to easily inspect job  
queues, examine the printer properties and change their local  
preferences.  
To access the Configuration Tool:  
1
From the Startup Menu icon at the bottom of the screen,  
select Linux Printer and then Configuration Tool. The  
Linux Printer Configuration window appears.  
You can also open this window from the Terminal screen by  
typing in “linux-config.”  
2
The Linux Printer Configuration window shows a list of  
installed printers in the left pane. The right pane shows a  
number of tabs that display information regarding the  
currently selected printer.  
Select your printer, if not currently selected.  
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3
The Info tab shows general information about the printer.  
If you are an Internet user, you can click Go to the Web  
page for this printer to access the web page.  
Click the Jobs tab to inspect and manage the job queue for  
the selected printer. You can suspend, resume or delete a  
specific job(s) in the queue. If you drag a specific job(s),  
you can drop it into the print queue of another printer.  
The Properties tab allows you to change the default printer  
settings.  
NOTE: Regular users are able to override the system-wide default  
settings defined by the administrator. When a regular user clicks  
Apply, these custom settings are saved in the user’s profile and  
may be later used with LLPR. If the administrator is running the  
configuration tool, then the settings are saved as the new global  
defaults.  
A
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Changing LLPR Properties  
You can fine tune the printer’s properties by opening the LLPR  
Properties window.  
To open the LLPR Properties window:  
1
2
From the application you are using, select the Print  
command.  
When the Linux LPR window opens, click Properties.  
Click  
Properties.  
You can also open the LLPR window:  
• Click the Startup Menu icon at the bottom of the screen  
and select Linux Printer and then Linux LPR.  
• If the Linux Printer Configuration window is currently  
open, select Test Print from the Print menu.  
A.10  
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3
The LLPR Properties window opens.  
The following six tabs are at the top of the window:  
General - allows you to change the paper size, the paper  
type, the paper source, the orientation of the documents;  
enables the duplex feature, adds start and end banners,  
and changes the number of pages per sheet.  
Margins - allows you to specify the page margins. The  
graphics on the right shows the current settings. These  
margins do not apply when printing regular PostScript  
data.  
Image - allows you to set image options that are used  
when printing image files, i.e. when a non-PostScript  
document is passed to LLPR on the command line. Color  
settings will also take effect for postscript documents.  
Text - allows you to select the density of the text and  
turn the syntax coloring on or off.  
HP-GL/2 - allows you to set default options to print  
documents in the HP-GL/2 format, which is used by some  
plotters.  
Advanced - allows you to override the default settings for  
the printer.  
A
If you click the Save button at the bottom of the window,  
the options are kept between LLPR sessions.  
Use the Help button to view details about the options in the  
window.  
4
To apply the options, click OK in the LLPR Properties  
window. You are returned to the Linux LPR window. To  
start printing, click OK.  
USING YOUR PRINTER IN LINUX A.11  
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USING YOUR PRINTER ON  
A NETWORK  
B
If you work in a networked environment, the printer can be  
shared by other users on the network.  
This chapter includes:  
NOTE: If you are a CLP-500 user, you need to install an  
optional network interface card. For more information, see  
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About Sharing the Printer on a  
Network  
If you work in a networked environment, you can connect your  
printer to the network.  
Locally-Shared Printer  
You can connect the printer directly to a selected computer,  
which is called the “host computer” on the network. The printer  
can then be shared by other users on the network through a  
Windows 9x/Me/XP/NT 4.0/2000 network printer connection.  
Wired Network-connected Printer  
A CLP-500N printer has the built-in network interface. See  
To use a CLP-500 printer as a network printer, you need to install  
an optional network interface card in your printer.  
Wireless Network-connected Printer  
To use your printer in a wireless network environment, you need  
to install an optional wired/wireless network interface card in  
your printer. See page C.7.  
Printing Across a Network  
Whether the printer is locally connected or network-connected,  
you need to install the CLP-500 series printer software on each  
computer that prints documents using the printer.  
B.2  
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Setting Up a Locally Shared Printer  
In Windows 95/98/Me  
Setting Up the Host Computer  
1
2
Start Windows.  
From the Start menu, select Control Panel from Settings  
and double-click on the Network icon.  
3
4
Check the File and Print Sharing box, and click OK. Close  
the window.  
From the Start menu, select Printers from Settings and  
double-click your printer name.  
5
6
Select Properties in the Printer menu.  
Click the Sharing tab and check the Shared As box. Fill in  
the Shared Name field and click OK.  
Setting Up the Client Computer  
1
2
3
Right-click the Windows Start button and select Explorer.  
Open your network folder in the left column.  
Right-click the shared name and select Capture Printer  
Port.  
4
Select the port you want, check the Reconnect at log on  
box, and click OK.  
5
6
7
8
From the Start menu, select Settings and then Printers.  
Double-click your printer icon.  
B
From the Printer menu, select Properties.  
From the Details tab, select the printer port and click OK.  
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In Windows NT 4.0/2000/XP  
Setting Up the Host Computer  
1
2
Start Windows.  
For Windows NT 4.0/2000, select Settings, and Printers  
from the Start menu.  
For Windows XP, select Printers and Faxes from the Start  
menu.  
3
4
5
Double-click your printer icon.  
From the Printer menu, select Sharing.  
For Windows NT 4.0, check the Shared box.  
For Windows 2000, check the Shared As box.  
For Windows XP, check the Share this printer box.  
6
For Windows NT 4.0, fill in the Shared Name field and click  
OK.  
For Windows 2000/XP, fill in the Shared Name field and  
click OK.  
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Setting Up the Client Computer  
1
2
3
4
Right-click the Windows Start button and select Explorer.  
Open your network folder in the left column.  
Click the shared name.  
For Windows NT 4.0/2000, select Settings and Printers  
from the Start menu.  
For Windows XP, select Printers and Faxes from the Start  
menu.  
5
6
7
8
9
Double-click your printer icon.  
From the Printer menu, select Properties.  
From the Ports tab, click Add Port.  
Select Local port and click New Port.  
Fill in the Enter a port name field, enter the shared name.  
10Click OK and click Close.  
11For Windows NT 4.0, click OK.  
For Windows 2000/XP, click Apply and click OK.  
B
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Setting Up a Network-Connected  
Printer  
You have to set up the network protocols on the printer to use it  
as your network printer. Setting protocols can be accomplished  
by using the supplied network program. Please refer to  
SyncThru User’s Guide.  
You can configure the basic network parameters through the  
printer’s control panel. Use the printer control panel to do the  
following:  
• Enable or disable network protocols (IPX/SPX)  
• Configure TCP/IP  
• Configure IPX frame types  
Configuring Network Parameters on the  
Control Panel  
Supported Operating Systems  
NOTE: The operating systems supported by the network card may  
be different the operating systems supported by the printer.  
The following table shows the network enviroment supported by  
the printer.  
Item  
Requirements  
Network Interface  
10/100 Base-TX (standard for CLP-500N)  
or 802.11b Wireless LAN  
Network Operating  
System  
• Novell NetWare 4.x, 5.x, 6.x  
• Windows 95/98/Me/NT 4.0/2000/XP  
• Various Linux OS  
Network Protocols  
• Netware IPX/SPX  
• TCP/IP, DLC/LLC on Windows  
Dynamic Addressing  
Server  
DHCP, BOOTP  
• IPX/SPX: Internet Packet eXchange/Sequenced Packet eXchange  
• TCP/IP: Transmission Control Protocol/Internet Protocol  
• DLC/LLC: Data Link Control/Logical Link Control  
• DHCP: Dynamic Host Configuration Protocol  
• BOOTP: Bootstrap Protocol  
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Printing a Network Configuration Page  
The Network Configuration page shows how the network  
interface card on your printer is configured. The default settings  
which are suitable for most applications are enabled.  
1
In ready mode press the Menu button ( ) until you see  
‘Network’ on the bottom line of the display.  
2
3
Press the Enter button ( ) to access the menu.  
Press the scroll button (  
or  
) until ‘Print Net CFG’  
displays on the bottom line.  
4
Press the Enter button ( ).  
The Network Configuration page prints out.  
Setting Network Protocols  
When you first install the printer, all supported network  
protocols are enabled when you turn the printer on. If a network  
protocol is enabled, the printer may actively transmit on the  
network even when the protocol is not in use. This may increase  
network traffic slightly. To eliminate unnecessary traffic, you can  
disable unused protocols.  
1
In ready mode press the Menu button ( ) until you see  
‘Network’ on the bottom line of the display.  
2
3
Press the Enter button ( ) to access the menu.  
Press the scroll button (  
or  
) until ‘Config Network’  
displays on the bottom line. Press the Enter button ( ).  
4
5
Press the scroll button (  
the Enter button ( ). Then press the Upper Level button  
).  
or  
) to display ‘Yes’ and press  
(
Press the scroll button (  
or  
) until you see the desired  
protocol on the bottom line.  
You can choose ‘Netware.  
Press the Enter button ( ).  
6
7
Press the scroll button (  
or  
) to change the setting to  
‘On’ (enable) or ‘Off’ (disable).  
B
8
9
Press the Enter button ( ) to save the selection.  
Press the On Line/Continue button ( ) to return to  
ready mode.  
USING YOUR PRINTER ON A NETWORK B.7  
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Configuring TCP/IP  
Your printer can be set up on a variety of TCP/IP networks. There  
are several ways in which your printer can be assigned a TCP/IP  
address, depending on your network.  
• Static Addressing: TCP/IP address is assigned manually by  
the system administrator.  
• Dynamic Addressing BOOTP/DHCP(default): TCP/IP address  
is assigned automatically by the server.  
Static Addressing  
To enter the TCP/IP address from your printer’s control panel,  
take the following steps:  
1
In ready mode press the Menu button ( ) until you see  
‘Network’ on the bottom line of the display. Press the Enter  
button ( ) to access the menu.  
2
3
4
Press the Enter button ( ) when ‘Config Network’ displays  
on the bottom line.  
Press the scroll button (  
or  
) to display ‘Yes’ and press  
the Enter button ( ).  
Press the Upper Level button ( ), then use the scroll  
button ( ).  
5
6
Press the Enter button ( ) when ‘Config TCP’ displays.  
Press the scroll button (  
or  
) to display ‘Yes’ and press  
the Enter button ( ).  
7
Press the Upper Level button ( ), then use the scroll  
button ( ).  
8
9
Press the Enter button ( ) when ‘IP Get Method’ displays.  
Press the scroll button (  
or  
) to display ‘Static’ and  
press the Enter button ( ).  
10Press the Upper Level button ( ), then use the scroll  
button ( ).  
11Press the Enter button ( ) to access the IP Address  
menu.  
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An IP address consists of 4 bytes.  
Enter a number between 0  
and 255 for each byte.  
12Press the scroll button (  
or  
) to enter a number  
between 0 and 255 and press the Enter button ( ).  
13Repeat Step 12 to complete the address from the 1st byte  
to the 4th byte.  
14To select other parameters, such as the Subnet Mask or  
Gateway, press the scroll button (  
or  
). Press the  
Enter button ( ).  
15Repeat steps 12 through 13 to configure the other TCP/IP  
parameters.  
16Press the On Line/Continue button ( ) to return to  
ready mode.  
Dynamic Addressing (BOOTP/DHCP)  
To assign the TCP/IP address automatically by the server, take  
the following steps:  
1
In ready mode press the Menu button ( ) until you see  
‘Network’ on the bottom line of the display. Press the Enter  
button ( ) to access the menu.  
2
3
4
Press the Enter button ( ) when ‘Config Network’ displays  
on the bottom line.  
Press the scroll button (  
or  
) to display ‘Yes’ and press  
the Enter button ( ).  
Press the Upper Level button ( ), then use the scroll  
button ( ).  
B
5
6
Press the Enter button ( ) when ‘Config TCP’ displays.  
Press the scroll button (  
or  
) to display ‘Yes’ and press  
the Enter button ( ).  
USING YOUR PRINTER ON A NETWORK B.9  
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7
Press the Upper Level button ( ), then use the scroll  
button ( ).  
8
9
Press the Enter button ( ) when ‘IP Get Method’ displays.  
Press the scroll button (  
or  
) to display ‘DHCP’ and  
press the Enter button ( ).  
10To assign the address from the BOOTP server, press the  
Enter button ( ) when “BOOTP” displays.  
11Press the On Line/Continue button ( ) to return to  
ready mode.  
Configuring IPX Frame Types  
On IPX/SPX protocol networks (for example, Novell NetWare),  
the format of the network communication frames must be  
specified for the printer. In most cases, you can keep the default  
setting ‘Auto. However, you can manually set the frame type  
format, if required.  
Auto (default): Automatically senses and limits the frame  
type to the first one detected.  
EN_8023: Limits the frame type to IPX over IEEE 802.3  
frames. All others will be discarded.  
EN_II: Limits the frame type to IPX over Ethernet Frames.  
All others will be discarded.  
EN_8022: Limits the frame type to IPX over IEEE 802.2 with  
IEEE 802.3 frames. All others will be discarded.  
EN_SNAP: Limits the frame type to IPX over SNAP with IEEE  
802.3 frames. All others will be discarded.  
Note that the IPX/SPX protocol must be enabled in theNetware  
menu before you can configure frame types. See “Setting  
B.10  
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Take the following steps to change the frame type format:  
1
In ready mode press the Menu button ( ) until you see  
‘Network’ on the bottom line of the display. Press the Enter  
button ( ) to access the menu.  
2
3
Press the Enter button ( ) when ‘Config Network’ displays  
on the bottom line.  
Press the scroll button (  
or  
) to display ‘Yes’ on the  
bottom line. Press the Enter button ( ).  
4
5
Press the Upper Level button ( ).  
Press the scroll button (  
or  
) until ‘Netware’ displays  
on the bottom line. Press the Enter button ( ).  
6
7
Press the Enter button ( ) when ‘On’ displays.  
Press the Upper Level button ( ), then use the scroll  
button ( ).  
8
9
Press the Enter button ( ) when ‘Config Netware’  
displays.  
Press the scroll button (  
or  
) to display ‘Yes’ on the  
bottom line. Press the Enter button ( ).  
10Press the Upper Level button ( ), then use the scroll  
button ( ).  
11Press the Enter button ( ) when ‘IPX Frame Type’  
displays.  
12Press the scroll button (  
or  
) until you see the desired  
frame type and press the Enter button ( ).  
13Press the On Line/Continue button ( ) to return to  
ready mode.  
B
USING YOUR PRINTER ON A NETWORK B.11  
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Restoring the Network Configuration  
You can return the network configuration to its default settings.  
1
In ready mode press the Menu button ( ) until you see  
‘Network’ on the bottom line of the display.  
2
3
Press the Enter button ( ) to access the menu.  
Press scroll button (  
the bottom line.  
or  
) until ‘Default Set’ displays on  
4
Press the Enter button ( ) to confirm the selection.  
Configuring the Wireless Network  
See the instructions supplied with the optional Wireless Network  
interface card.  
Configure the Wireless Network environments.  
You can easily configure the Wireless Network environments  
using the SetIP program in Windows. See Wireless Network  
User's Guide.  
To Configure the Wireless Settings using the Menu  
system.  
Select 'Yes' in the 'Config Network' option and then select 'Config  
802.11b'.  
After selecting 'Yes' in 'Config 802.11b', configure the following  
items:  
SSID: When you select 'Search List', the wireless network  
card on your printer searches for wireless networks in the  
area and shows the results on the list. Select one on the list.  
You cannot change ‘Operation Mode’ and ‘Channel. If you  
select ‘Custom’ on the list, you can configure the wireless  
settings according to your needs and enter a name of up to  
32 letters for your ‘Custom’ setting. ‘SSID’ is case sensitive,  
so you need to change it carefully. Using the Scroll buttons,  
find the alphabet you want and press the Enter button ( ) .  
When the cursor moves to the next input field, enter the next  
letters the same as you entered the first letter. After you  
entered the last letter of the name, press the Enter button  
(
) once again to save the ID. The way to enter the key  
number for the encryption key is the same as to enter letters.  
B.12  
USING YOUR PRINTER ON A NETWORK  
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Operation Mode: ‘Ad-hoc’ mode allows the wireless devices  
to communicate directly with each other. This is the default  
operating mode for the print server.  
If your network uses an Access Point, you must reconfigure  
the operation mode to ‘InfraStructure. InfraStructure’ mode  
allows both wireless and cabled computers to send files to the  
printer through an Access Point.  
If you select ‘Auto, the print server selects the operation mode  
automatically according to the network cable’s connection  
each time it boots up. If the network cable is detected, the  
print server enters ‘Ad-hoc’ mode; if not, enters  
‘InfraStructure’ mode.  
Channel: This option is available in the ‘Ad-hoc’ mode only.  
In most cases, you will not need to change this setting. The  
print server will scan all available channels for the specified  
network and will adapt its channel to the one detected.  
Default setting is 10.  
Authentication: ‘Open System’ or ‘Shared Key. The  
Samsung print server is not configured for network  
authentication (Open System). If required by your network,  
the proper authentication method must be configured on the  
print server.  
Encryption: No data Encryption, 64 bits, or 128 bits. Default  
setting is No data Encryption. If your network uses WEP  
encryption keys, you must configure the encryption keys. You  
can configure up to four keys. The active key must match the  
value and active key position (for example, Key 1) configured  
on other wireless devices.  
Using Key: Select the key to use in your network.  
Key Type: Select the key type of your network.  
Key 1, Key 2, Key 3, Key 4: Enter the key number for  
“Encryption. The number you can enter are as follows:  
Hexadecimal  
10 digits  
Alphanumeric  
5 characters  
64-bit WEP  
128-bit WEP  
26digits  
13 characters  
B
USING YOUR PRINTER ON A NETWORK B.13  
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MEMO  
B.14  
USING YOUR PRINTER ON A NETWORK  
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INSTALLING PRINTER  
OPTIONS  
C
Your printer is a full-featured laser printer that has been  
optimized to meet most of your printing needs. Recognizing  
that each user may have different requirements, however,  
Samsung makes several options available to enhance your  
printer’s capabilities.  
This chapter includes:  
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Installing Printer Memory  
Your printer has a dual in-line memory module (DIMM) slot. Use  
this DIMM slot to install more memory for the printer.  
NOTE: Your printer has 64 MB of memory which can be expanded  
to 192 MB. Samsung part no ML-00MC (64 MB) or part no  
ML-00MD (128MB), contact your Samsung dealer.  
CAUTION: Static electricity can damage DIMMs. When handling a  
DIMM, either wear an antistatic wrist strap, or frequently touch the  
surface of the DIMM antistatic package and then touch bare metal  
on the printer.  
1
2
Turn the printer off and unplug all cables from the printer.  
To remove the control board cover, press down on the tabs  
at the top and take it off.  
3
Remove the two screws holding the metal plate in place,  
and then remove the metal cover, as shown below.  
C.2  
INSTALLING PRINTER OPTIONS  
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4
Open the lever on each side of the DIMM slot all the way.  
5
Remove the memory DIMM from the antistatic package.  
Locate the alignment notches on the bottom edge of the  
DIMM.  
Notches  
Connection  
points  
NOTE: Avoid touching the connection points along the edge of the  
memory.  
6
Holding the DIMM by the edges, align the notches on the  
DIMM with the notches at the top of the DIMM slot.  
C
INSTALLING PRINTER OPTIONS C.3  
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7
Insert the ends of the memory DIMM into the slots on the  
levers.  
8
Push it firmly to make sure you fully insert the memory  
DIMM into the slot. The levers on each side are  
automatically latched.  
NOTE: If you have difficulty inserting the memory DIMM or  
closing the levers, make sure the notches on the bottom of the  
DIMM are aligned with the notches in the DIMM slot.  
9
Replace the metal cover, as shown below, and tighten the  
two screws you removed in step 3.  
C.4  
INSTALLING PRINTER OPTIONS  
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10Replace the control board cover.  
11Reconnect the power cord and printer cable, and turn the  
printer on.  
C
INSTALLING PRINTER OPTIONS C.5  
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Removing the Memory  
1
2
Follow steps 1 through 3 on page C.2 to access the control  
board.  
Push the levers at both ends of the DIMM slot away from  
the DIMM.  
3
4
Place the DIMM in its original packaging or wrap it with  
sheet of metal as thin as paper such as aluminium foil and  
store it in a box.  
Follow from step 9 on page C.4.  
C.6  
INSTALLING PRINTER OPTIONS  
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Installing a Network Interface Card  
NOTE: When you purchase the wired/wireless network interface  
card, the antenna connected to the card is not separated from the  
card depending on your country.  
To use your printer on a network, you must be equipped in your  
printer.  
CLP-500N has a built-in network interface card. If you are a  
CLP-500 user, you need to install an optional network interface  
card.  
If you want to use the printer in both a wired and a wireless  
network environments, you need to install an optional wired/  
wireless network interface card.  
Check if there is missing parts in your package of the optional  
interface card.  
CLP-500 only  
CLP-500, CLP-500N  
Ethernet 10/100 Base TX  
(Internal)  
Ethernet 10/100 Base TX +  
802.11b Wireless LAN (Internal)  
Order number: ML-00NC  
Order number: ML-00LC  
Network interface Card,  
SyncThru CD-ROM and SyncThru  
Quick Guide  
Wireless Network interface Card,  
SyncThru CD-ROM, SyncThru  
Quick Guide and Wireless Quick  
Guide  
1
Turn the printer power off and unplug all cables from the  
printer.  
C
INSTALLING PRINTER OPTIONS C.7  
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2
To remove the control board cover, press down on the tabs  
at the top and take it off.  
3
Remove the two screws holding the metal plate in place,  
and then remove the metal cover, as shown below.  
C.8  
INSTALLING PRINTER OPTIONS  
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4
Push the hole lid using a tool with sharp end.  
If you replace the network interface card with a new one,  
remove the two screws and the old card.  
5
Align the connector on the network interface card with the  
connector on the control board. Make sure that the jacks on  
the card go through the holes. Push the card firmly into the  
connector until it is completely inserted into place.  
C
INSTALLING PRINTER OPTIONS C.9  
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6
Tighten the two screws.  
7
Replace the metal cover, as shown below, and tighten the  
two screws you removed in step 3.  
8
Replace the control board cover.  
C.10  
INSTALLING PRINTER OPTIONS  
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9
Plug one end of the Ethernet cable into the Ethernet  
network port on the Printer and the other end of the cable  
into a network LAN connection.  
To the network  
LAN connection  
10Connect the network cable, reconnect the power cord and  
then turn the printer on.  
NOTE: For information about configuring and using the printer in  
a network environment, refer to the User’s Guide provided with  
the network interface card. You can also configure the network  
parameters using the control panel; see page B.6.  
C
INSTALLING PRINTER OPTIONS C.11  
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Installing an Optional Tray  
You can increase the paper handling capacity of your printer by  
installing an optional Tray2. This tray holds 500 sheets of paper.  
1
2
Turn the printer off and unplug all cables from the printer.  
Remove the packing tape and the packing material inside of  
the tray.  
3
Find the location of the connector and the optional tray  
positioners.  
C.12  
INSTALLING PRINTER OPTIONS  
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4
Place the printer over the tray, aligning the feet on the  
printer with the positioners in the optional tray.  
Lifting handles are  
located at the lower  
edge of both sides  
of the printer.  
CAUTION: This printer weighs 35kg including developer cartridge  
and cassette. Use safe lifting and handling techniques. If you need  
to move the printer it must be moved by two people. Use the  
lifting handles located as shown in the diagram. Back injury could  
be caused if a single person attempts to lift the printer.  
5
6
Load paper in the optional tray. For information about  
Reconnect the power cord and cables and then turn the  
printer on.  
When you print a document on the paper loaded in Tray 2, you  
must configure the properties of the printer driver.  
To access the properties of the printer driver:  
1
2
Click the Windows Start menu.  
For Windows 95/98/Me/NT 4.0/2000, select Settings and  
then Printers  
.
For Windows XP, select Printers and Faxes  
.
3
Select the Samsung CLP-500 Series printer.  
C
INSTALLING PRINTER OPTIONS C.13  
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4
5
Click the right mouse button on the printer icon and:  
In Windows 95/98/Me, select Properties  
In Windows NT 4.0/2000/XP, select Properties  
.
.
Click the Printer tab, and select Tray 2 from the Optional  
Tray drop-down list.  
6
Click OK and print the document.  
C.14  
INSTALLING PRINTER OPTIONS  
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SPECIFICATIONS  
D
This chapter includes:  
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Printer Specifications  
Item  
Specifications and Description  
Black:Up to 20 PPM in A4 (21 PPM in Letter);  
Color: Up to 5 PPM in A4 (5 PPM in Letter)  
Print Speed*  
Duplex: Up to 9.6 IPM in A4/Letter (Black); Up to 5 IPM in  
A4/Letter (Color)  
Resolution  
Up to 1200 x 1200 dpi effective output  
Less than 120 seconds  
Warm-up Time  
First Printing on Time  
15 seconds (Black); 24 seconds (4-Color)  
AC 110 ~ 127V (USA, Canada) / 220 ~ 240V (Others),  
50 / 60Hz  
Power Rating  
450 W average during operation /  
Less than 30 W in sleep mode  
Power consumption  
Less than 48 dBA (Color printing)  
Less than 49 dBA (Black printing)  
Less than 40 dBA (Standby printing)  
Noise Level**  
Black toner cartridge: 7,000 A4/Letter pages at 5%  
Coverage (Ships with 2,000 pages Starter toner cartridge)  
Color(Yellow/Margenta/Cyan) toner cartridge: 5,000 A4/  
Letter pages at 5% Coverage (Ships with 1,500 pages  
Starter toner cartridge)  
Imaging Unit: Approx. 50,000 black pages (12,500 color  
pages)***  
Consumables Life  
Transfer Belt: Approx. 50,000 black pages (12,500 color  
pages)***  
Waste Toner Container: Approx. 12,000 black pages (3,000  
color pages)***  
Duty Cycle  
Weight  
Monthly: Up to 35,000 black pages  
32kg (including consumables)  
Paper: 4.36Kg, Plastic: 1.48Kg  
Package Weight  
External Dimensions  
(W x D x H)  
510 (W) x 470 (D) x 405 (H) mm  
Temperature: 15 ~ 32.5°C / 50 ~ 90°F  
Humidity: 20 ~ 80% RH  
Operating Environment  
Emulation  
SPL-C (Samsung Printer Language Color)  
D.2  
SPECIFICATIONS  
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Item  
Specifications and Description  
64 MB (Max. 192 MB)  
D
64, 128 MB optional memory available  
Use only the Samsung-approved DIMM.  
64 MB : ML-00MC; 128 MB: ML-00MD  
Memory  
Fonts  
Windows font  
CLP-500: USB 2.0, IEEE 1284 Parallel  
Interface  
CLP-500N: USB 2.0, IEEE 1284 Parallel, Ethernet 10/100  
Base TX  
****  
OS Compatibility  
Options  
Windows 95/98/NT 4.0/2000/XP, Various Linux OS  
CLP-500: Ethernet 10/100 Base TX(Internal), Ethernet 10/  
100 Base TX + 802.11b Wireless LAN(Internal)  
CLP-500N: Ethernet 10/100 Base TX + 802.11b Wireless  
LAN(Internal)  
*Print speed will be affected by Operating system used, computing persformance,  
application software, connecting method, media type, media size and job complexity.  
**Sound Pressure Level, ISO7779  
***May be affected by operating environment, printing interval, media type, media size  
and color/black.  
SPECIFICATIONS D.3  
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Paper Specifications  
Overview  
Your printer accepts a variety of print materials, such as cut-  
sheet paper (including up to 100% recycled fiber content  
paper), envelopes, labels, transparencies and custom-size  
paper. Properties, such as weight, composition, grain and  
moisture content, are important factors affecting the printer’s  
performance and the output quality. Paper that does not meet  
the guidelines outlined in this User’s Guide can cause the  
following problems:  
• Poor print quality  
• Increased paper jams  
• Premature wear on the printer.  
NOTES  
:
• Some paper may meet all of the guidelines in this guide and still  
not produce satisfactory results. This may be the result of  
improper handling, unacceptable temperature and humidity  
levels, or other variables over which Samsung has no control.  
• Before purchasing large quantities of paper, ensure that the  
paper meets the requirements specified in this User’s Guide.  
CAUTION: Using paper that does not meet these specifications  
may cause problems, requiring repairs. These repairs are not  
covered by the Samsung warranty or service agreements.  
D.4  
SPECIFICATIONS  
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Supported Sizes of Paper  
Tray1  
Dimensions*  
Capacity**  
D
/
Weight  
Tray2  
216 X 279mm  
(8.5 X 11in.)  
• 250 sheets of  
75g/m2 bond  
paper for  
• 60 to 90g/m2 bond  
(16 to 24lb) for  
single-sided  
Letter  
A4  
Tray 1  
printing  
• 500 sheets of  
75g/m2 bond  
paper for  
210 X 297mm  
(8.3 X 11.7in.)  
• 75 to 90 g/m2 bond  
(20 to 24lb) for  
duplex printing  
Tray 2  
Multi-  
Purpose Tray  
Dimensions*  
Capacity**  
Weight  
Minimum Size 90 X 140mm  
(custom) (3.5 X 5.5in.)  
60 to 163g/m2  
bond  
(16 to 43lb)  
100 sheets of  
75g/m2 bond  
paper  
MaximumSize 216 X 356mm  
(custom)  
(8.5 X 14in.)  
Thickness:  
0.10 X 0.14  
mm (0.0039 X  
0.0055in.)  
Transparency  
30 typical  
Same minimum  
and maximum  
paper sizes as  
listed above.  
Thickness:  
0.10 X 0.14  
mm (0.0039 X  
0.0055in.)  
Labels***  
10 typical  
up to 10  
up to 90g/m2  
(16 to 24lb)  
Envelopes  
*The printer supports a wide range of media sizes. See “Printing on Card Stock  
**Capacity may vary depending on media weight and thickness, and  
environmental conditions.  
***Smoothness: 100 to 250 (Sheffield)  
NOTE: You may experience jams when using print materials with  
a length of less than 140mm (5.5in.). For optimum performance,  
ensure that you are storing and handling the paper correctly.  
SPECIFICATIONS D.5  
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Guidelines for Using Paper  
For the best result, use conventional 75g/m2 (20lb) paper.  
Ensure that the paper is of good quality, and free of cuts, nicks,  
tears, spots, loose particles, dust, wrinkles, voids, and curled or  
bent edges.  
If you are unsure of what type of paper you are loading, such as  
bond or recycled paper, check the label on the package.  
The following problems may cause print quality deviations,  
jamming or even damage to the printer.  
Problem with  
Symptom  
Solution  
Paper  
Poor print quality  
Too moist, too  
Try another kind of  
or toner adhesion, rough, too smooth paper, between 100 ~  
problems with  
feeding  
or embossed;  
faulty paper lot  
250 Sheffield, 4 ~ 5%  
moisture content.  
Store paper flat in its  
Stored improperly moisture-proof  
wrapping.  
Dropout,  
jamming, curl  
Increased gray  
background  
shading/printer  
wear  
Use lighter paper, open  
the rear output tray.  
Too heavy  
Too moist, wrong  
grain direction or  
short-grain  
Excessive curl  
problems with  
feeding  
Use long-grain paper.  
construction  
Jamming, damage Cutouts or  
Do not use paper with  
cutouts or perforations.  
to printer  
perforations  
Problems with  
feeding  
Ragged edges  
Use good quality paper.  
NOTES  
:
• Do not use letterhead paper printed with low-temperature inks,  
such as those used in some types of thermography.  
• Do not use raised or embossed letterhead.  
• The printer uses heat and pressure to fuse toner to the paper.  
Ensure that any colored paper or preprinted forms use inks that  
are compatible with this fusing temperature (180°C or 356°F for  
0.1 second).  
D.6  
SPECIFICATIONS  
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Paper Specifications  
Category  
Specifications  
D
Acid Content  
Caliper  
5.5 ~ 8.0pH  
0.094 ~ 0.18mm (3.0 ~ 7.0mils)  
Flat within 5mm (0.02in.)  
Curl in Ream  
Cut with sharp blades with no visible  
fray.  
Cut Edge Conditions  
Fusing Compatibility  
Must not scorch, melt, offset, or release  
hazardous emissions when heated to  
180°C (356°F) for 0.1 second.  
Grain  
Long Grain  
Moisture Content  
Smoothness  
4% ~ 6% by weight  
100 ~ 250 Sheffield  
Paper Output Capacity  
Output Tray  
Capacity  
250 sheets of 75g/m2 bond paper  
Face-down  
Paper Input Capacity  
Input Tray  
Capacity  
250 sheets of 75g/m2 bond paper  
100 sheets of 75g/m2 bond paper  
500 sheets of 75g/m2 bond paper  
Cassette  
MP tray  
Optional tray  
SPECIFICATIONS D.7  
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Printer and Paper Storage Environment  
Paper storage environmental conditions directly affect the feed  
operation.  
Ideally, the printer and paper storage environment should be at  
or near room temperature, and not too dry or humid. Remember  
that paper is hygroscopic; it absorbs and loses moisture rapidly.  
Heat works with humidity to damage paper. Heat causes the  
moisture in paper to evaporate, while cold causes it to condense  
on the sheets. Heating systems and air conditioners remove  
most of the humidity from a room. As paper is opened and used,  
it loses moisture, causing streaks and smudging. Humid  
weather or water coolers can cause the humidity to increase in  
a room. As paper is opened and used it absorbs any excess  
moisture, causing light print and dropouts. Also, as paper loses  
and gains moisture it can become distorted. This can cause  
paper jams.  
Care should be taken not to purchase more paper than can be  
used in a short time (about 3 months). Paper stored for long  
periods may experience heat and moisture extremes, which can  
cause damage. Planning is important to prevent damage to  
large supplies of paper.  
Unopened paper in sealed reams can remain stable for several  
months before use. Opened packages of paper have more  
potential for environment damage, especially if they are not  
wrapped with a moisture-proof barrier.  
The paper storage environment should be properly maintained  
to ensure optimum printer performance. The required condition  
is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to  
55%. The following guidelines should be considered when  
evaluating the paper’s storage environment:  
• Paper should be stored at or near room temperature.  
• The air should not be too dry or too humid.  
• The best way to store an opened ream of paper is to rewrap it  
tightly in its moisture-proof wrapping. If the printer  
environment is subject to extremes, unwrap only the amount  
of paper to be used during the day’s operation to prevent  
unwanted moisture changes.  
D.8  
SPECIFICATIONS  
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Envelopes  
Envelope construction is critical. Envelope fold lines can vary  
considerably, not only between manufacturers, but also within a  
box from the same manufacturer. Successful printing on  
envelopes depends upon the quality of the envelopes. When  
selecting envelopes, consider the following components:  
D
• Weight: The weight of the envelope paper should not exceed  
90g/m2 (24lb) or jamming may occur.  
• Construction: Prior to printing, envelopes should lie flat with  
less than 6mm (0.25in.) curl, and should not contain air.  
• Condition: Envelopes should not be wrinkled, nicked, or  
otherwise damaged.  
Temperature: You should use envelopes that are compatible  
with the heat and pressure of the printer.  
• Size: You should only use envelopes within the following size  
ranges.  
Minimum  
Maximum  
Multi-purpose  
Tray  
90 X 140mm  
(3.5 X 5.5in.)  
216 X 356mm  
(8.5 X 14in.)  
NOTES  
:
• Use only the Multi-purpose Tray to print envelopes.  
• You may experience some paper jams when using any media  
with a length less than 140mm(5.5in.). This may be caused by  
paper that has been affected by environmental conditions. For  
optimum performance, make sure you are storing and handling  
SPECIFICATIONS D.9  
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Envelopes with Double Side Seams  
Double side-seams construction has vertical seams at both ends  
of the envelope rather than diagonal seams. This style may be  
more likely to wrinkle. Be sure the seam extends all the way to  
the corner of the envelope as illustrated below.  
Correct  
Incorrect  
Envelopes with Adhesive Strips or Flaps  
Envelopes with a peel-off adhesive strip or with more than one  
flap that folds over to seal must use adhesives compatible with  
the heat and pressure in the printer. The extra flaps and strips  
might cause wrinkling, creasing, or even jams and may even  
damage the fuser.  
Envelope Margins  
The following gives typical address margins for a commercial  
#10 or DL envelope.  
Type of Address  
Return address  
Minimum  
15mm (0.6in.)  
51mm (2in.)  
Maximum  
51mm (2in.)  
90mm (3.5in.)  
Delivery address  
NOTES  
:
• For best print quality, position margins no closer than 15mm  
(0.6in.) from the edges of the envelope.  
• Avoid printing over the area where the envelope’s seams meet.  
D.10  
SPECIFICATIONS  
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Envelope Storage  
Proper storage of envelopes helps contribute to print quality.  
Envelopes should be stored flat. If air is trapped in an envelope,  
creating an air bubble, then the envelope may wrinkle during  
D
Labels  
CAUTIONS  
:
To avoid damaging the printer, use only labels recommended for  
laser printers.  
To prevent serious jams, always use the Multi-purpose Tray to  
print labels and always use the rear output tray.  
• Never print on the same sheet of labels more than once and  
never print on a partial sheet of labels.  
When selecting labels, consider the quality of each component:  
• Adhesives: The adhesive material should be stable at 180°C  
(356°F), the printer’s fusing temperature.  
• Arrangement: Only use labels with no exposed backing  
between them. Labels can peel off sheets with spaces  
between the labels, causing serious jams.  
• Curl: Prior to printing, labels must lie flat with no more than  
13mm (5in.) of curl in any direction.  
• Condition: Do not use labels with wrinkles, bubbles, or other  
indications of separation.  
Transparencies  
Transparencies used in the printer must be able to withstand  
180°C (356°F), the printer’s fusing temperature.  
CAUTION: To avoid damaging the printer, use only transparencies  
recommended for use in laser printers.  
SPECIFICATIONS D.11  
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INDEX  
C
I
cancel, print jobs 4.4  
card stock, print 3.21  
clean  
imaging unit, replace 6.14  
Install  
Memory C.2  
inside the printer 6.31  
outside of the printer 6.29  
color mode 4.9, 4.10  
components 1.4  
configuration page, print 6.2  
connect  
Network Interface Card C.7  
optional Tray2 C.12  
install  
printer options C.1  
SPL driver for Linux A.2  
interface card, install C.7  
Ethernet C.11  
control panel 2.2  
buttons 2.3  
display 2.2  
menus 2.5  
custom-sized materials, print 3.21  
L
labels, print 3.16  
Linux  
common problems 7.31  
configuration tool A.8  
driver, install A.2  
LLPR properties A.10  
load, paper  
D
double-sided printing 5.2  
in the Multi-Purpose Tray 3.9  
in the optional Tray2 3.8  
in the Tray1 3.4  
E
using the manual feed 3.12  
envelopes, print 3.14  
error messages 7.26  
Ethernet cable, print C.11  
M
manual feed mode, use 3.12  
memory DIMM, install C.2  
memory DIMM, remove C.6  
Multi-Purpose Tray, use 3.9  
F
Favorite setting, use 4.13  
features  
printer 1.2  
N
network interface card, install C.7  
network printing  
G
card, install C.7  
graphic properties, set 4.9  
locally shared printer, set B.3  
network-connected printer, set B.6  
parameters, configure B.6  
n-up printing 5.6  
H
help, use 4.14  
i
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printing  
booklets 5.9  
O
option, install  
configuration page 6.2  
double-sided 5.2  
fitting to a selected paper 5.5  
from Windows 4.3  
multiple pages on one sheet 5.6  
posters 5.7  
reduced/enlarged document 5.4  
using overlays 5.13  
watermarks 5.10  
memory DIMM C.2  
network interface card C.7  
paper tray 2 C.12  
optional tray, install C.12  
orientation, select 4.6  
overlay, use 5.13  
P
paper  
printing problems 7.3  
problem, solving  
choose 3.2  
guideline 3.3  
load 3.4  
sizes and capacities 3.2  
specifications D.4  
checklist 7.2  
error messages 7.26  
general 7.3  
Linux 7.31  
paper jams 7.7  
print quality 7.22  
Windows 7.30  
paper jam  
in the duplex area 7.14  
in the Multi-Purpose Tray 7.10  
in the optional Tray 2 7.18  
in the paper exit area 7.11  
in the paper feed area 7.8  
inside the printer 7.10  
tips for avoiding 7.21  
paper properties, set 4.7  
paper size, change in the tray 3.7  
paper size, set 4.7  
Q
quality problems, solve 7.22  
R
replace  
imaging unit 6.14  
toner cartridge 6.8  
transfer belt 6.22  
waste toner container 6.11  
paper size,set 4.7  
paper source, set 4.8  
paper type, set 4.8  
poster printing 5.7  
preprinted paper, print 3.20  
print order, set 4.12  
print quality problems 7.22  
print quality problems, solve 7.22  
print resolution, set 4.9  
printer software  
S
specification  
paper D.4  
printer D.2  
install  
in Linux A.2  
uninstall  
system requirements  
for Linux A.2  
in Linux A.7  
T
toner cartridge  
maintain 6.4  
redistribute 6.5, 6.8  
replace 6.8  
transfer belt, replace 6.22  
transparencies, print 3.17  
Tray1, use 3.4  
ii  
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U
uninstall  
Linux A.7  
W
waste toner container, replace 6.11  
watermarks, use 5.10  
iii  
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