SATO Printer GL408 412E User Guide

GL408/412e  
PRINTER  
OPERATOR MANUAL  
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TABLE OF CONTENTS  
INTRODUCTION  
About This Manual  
General Description  
Control Features  
1-2  
1-3  
1-4  
TECHNICAL DATA  
Physical Characteristics  
Enviromental  
Power  
2-2  
2-2  
2-2  
2-2  
2-2  
2-2  
2-2  
2-3  
2-3  
2-3  
2-3  
2-4  
2-5  
Processing  
Command  
Interface Modules  
Print  
Sensing  
Media  
Ribbon  
Regulatory  
Character Font Capabilities  
Barcode Capabilities  
INSTALLATION  
Unpacking & Parts Identification  
Printer Installation  
3-2  
3-3  
Site Location  
3-3  
Cable Connection  
3-3  
Media Selection  
3-4  
Media & Ribbon Loading  
Operational Mode Selection  
Continuous Mode  
3-4  
3-6  
3-6  
Tear-Off Mode  
3-6  
Cutter Mode  
3-6  
Dispense Mode  
3-6  
Linerless Mode  
3-6  
Interface Selection  
RS232C High-Speed Serial Interface  
IEEE1284 Parallel Interface  
Universal Serial BUS (USB) Adapter  
Local Area Network (LAN) Ethernet  
802.11G Wireless  
3-8  
3-8  
3-10  
3-11  
3-11  
3-12  
3-14  
3-22  
3-22  
3-22  
All Interfaces  
Accessories Installation  
Interface Installation  
Flash Memory Card  
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PRINTER CONFIGURATION  
Printer Configuration  
Configuration Modes  
User Mode  
4-2  
4-3  
4-3  
Configuration Mode  
4-4  
Advanced Mode  
4-5  
Serial Interface Mode  
Parallel Interface Mode  
Centronics Interface Mode  
Universal Serial BUS (USB) Interface Mode  
Local Area Network (LAN) Interface Mode  
Wirerless Local Area Network (WLAN) Interface Mode  
PGL Emulation Mode  
ZGL Emulation Mode  
DGL Emulation Mode  
TGL Emulation Mode  
IGL Emulation Mode  
Diagnostics Mode  
Printer Management Mode  
Misc Quick Menus  
4-7  
4-8  
4-9  
4-10  
4-11  
4-12  
4-13  
4-14  
4-15  
4-16  
4-17  
4-18  
4-19  
4-20  
4-20  
4-20  
4-21  
4-21  
4-22  
4-22  
4-26  
4-29  
4-39  
4-44  
4-47  
4-50  
4-52  
4-56  
4-63  
4-69  
4-72  
4-75  
4-78  
4-82  
4-85  
4-88  
4-88  
4-88  
4-88  
4-88  
Display Intensity Adjustment  
Buffer Clear  
Soft Reset  
Key Lock/Unlock  
Menu Definition Tables  
User Mode  
Configuration Mode  
Advanced Mode  
Serial Interface Mode  
Parallel Interface Mode  
Centronics Interface Mode  
Universal Serial BUS (USB) Interface Mode  
Local Area Network (LAN) Interface Mode  
Wirerless Local Area Network (WLAN) Interface Mode  
PGL Emulation Mode  
ZGL Emulation Mode  
DGL Emulation Mode  
TGL Emulation Mode  
IGL Emulation Mode  
Diagnostics Mode  
Printer Management Mode  
Misc Quick Menus  
Display Intensity Adjustment  
Buffer Clear  
Soft Reset  
Key Lock/Unlock  
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TROUBLESHOOTING  
Error Signal Troubleshooting  
Troubleshooting Table  
Interface Troubleshooting  
Parallel Interface  
5-2  
5-8  
5-10  
5-10  
5-10  
5-10  
5-11  
5-11  
5-11  
5-12  
5-12  
5-12  
5-13  
RS232 Serial Interface  
Universal Serial Bus (USB) Interface  
LAN Ethernet Interface  
802.11G Wireless Interface  
Centronics Interface  
Test Print Troubleshooting  
Hex Dump Mode  
Test Label Printing  
Sample Test Label  
MAINTENANCE  
Cleaning Procedures  
Replacement Procedures  
Print Head  
6-2  
6-3  
6-3  
6-4  
6-5  
6-6  
6-6  
6-7  
6-8  
6-9  
6-10  
6-11  
Fuse  
Media Platen Roller  
Adjustment Procedures  
Label Sensor Positioning  
Print Head Balance  
Print Head Pressure  
Print Head Alignment  
Ribbon Guide  
Ribbon Roller Alignment  
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INTRODUCTION  
• About This Manual  
• General Description  
• Control Features  
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1-1  
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Unit 1: Introduction  
ABOUT THIS MANUAL  
This manual is laid out consistent with the product discussed and provides all of the information required for printer  
installation, configuration, operation, and light maintenance. Refer to this product’s Programming Reference  
document for instructions on printer programming through a host system.  
This manual also incorporates the use of special information boxes. Examples of these boxes and the type of  
information provided in each, are below.  
WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN  
PERSONAL INJURY.  
CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN  
EQUIPMENT DAMAGE.  
ATTENTION: Provides information that is deemed of special importance but will not  
result in personal injury or product damage if unheeded.  
NOTE: Provides helpful hints to assist in performing the tasks at hand.  
LCD DISPLAY: Provides the specific display that should be visible on the LCD at that  
point.  
A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within. The  
contents identify the different Units, Chapters, and some Sections. Each references the page number of their  
commencement.  
The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact  
position within the manual. The header provides the unit number followed by its name. The footer identifies the  
product on the left, the page number in the center, and the manual’s part number to the right side of the page.  
Page enumeration is two-part with each separated by a hyphen. The first character set references the Unit and the  
second identifies the page number within that unit. Page numbers begin with the numeral one (1) at the beginning  
of a new unit and ascend sequentially.  
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1-2  
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Unit 1: Introduction  
GENERAL DESCRIPTION  
The GL4e Series printers are specifically designed for use in high-volume, labeling applications demanding great  
reliability and around the clock operation. It’s aluminum chassis provides the needed corrosion resistance  
demanded by some industrial applications. The coated interior frame provides strength and stability.  
The stylish front housing cover and operator panel are both molded of extra-durable, black ABS plastic to not only  
provide protection against corrosive chemicals; but to also provide a low-show, easy clean surface for unsightly  
grim.  
This printer model has the attractiveness desired for commercial applications coupled with the muscle expected of  
an industrial printer.  
Right Housing Cover  
Expanded Memory Cover  
Left Housing Cover  
Ribbon Supply Spindle  
Ribbon Rewind Spindle  
Media Holder  
Media Guide  
Ribbon Platen Roller  
Ribbon Guide  
Label Sensor  
Rear Housing Cover  
Media Platen Roller  
Front Housing Cover  
Print Head Latch  
Upper Print Assy  
Media Damper  
Lower Print Assy  
Figure 1-1, Primary Components  
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Unit 1: Introduction  
CONTROL FEATURES  
This chapter identifies the interactive control features of the printer. These functions are defined generally here.  
More specific explanations will be found throughout this manual on how to use them.  
LCD Display  
Communicates operational conditions via the use  
of icons and text.  
LED Indicators  
POWER  
Illuminates when the power on.  
ONLINE  
Illuminates when communication is available.  
Flashes when fails.  
STATUS  
Flashes when an error occurs. Flashes when  
sending/receiving data.  
LABEL  
ON LINE  
POWER  
STATUS  
LABEL  
RIBBON  
Flashes when paper error occurs.  
RIBBON  
Flashes when ribbon error occurs.  
Operator Buttons  
FUNCTION  
ENTER  
CANCEL  
FEED  
Feeds the equivalent of a sheet of paper when  
pressed once. Positions paper if misaligned.  
LINE  
Starts and stops printing and transmission of  
data.  
Maintenance Panel  
FUNCTION  
Allows movement through the various menus  
and modes.  
Permits the movement of the cursor for input.  
ENTER  
Allows the selection of an option.  
CANCEL  
Cancels a print job. Allows return to the previous  
screen when moving through the menus.  
Power Switch  
Breaks the circuit providing power to the printer.  
Figure 1-2, Operator Panel  
1-4  
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TECHNICAL DATA  
• Physical Characteristics  
• Environmental  
• Power  
• Processing  
• Command  
• Interface Modules  
• Print  
• Sensing  
• Media  
• Ribbon  
• Regulatory Approvals  
• Character Font Capabilities  
• Barcode Capabilities  
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2-1  
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Unit 2: Technical Data  
PHYSICAL CHARACTERISTICS  
Width  
10.75 Inches (271 mm)  
Height  
Depth  
Weight  
12.00 Inches (305 mm)  
18.00 Inches (455 mm)  
33 Pounds (15 Kg)  
ENVIRONMENTAL  
Operating Temperature  
Storage Temperature  
Storage Humidity  
41 to 104°F (5° to 40°C)  
-4 to 140°F (-20° to 60°C)  
15 to 85% RH Non-Condensing  
15 to 85% RH Non-Condensing  
Operating Humidity  
POWER  
Input Voltage  
100-120/200-240 Volts AC +/- 10%, 50/60 Hertz +/-5%  
Maximum: 222 Volts AC, 219 Watts (when print ratio is 50%)  
Standby: 22.3 Volts AC, 20.6 Watts  
Consumption Voltage  
PROCESSING  
CPU  
32 Bit RISC  
8 Megabytes  
Flash ROM  
Receive Buffer  
2.95 Megabytes maximum, 0.95 Megabytes near full  
COMMAND  
SATO Barcode Printer Language (SBPL)  
Intelligent Command  
Standard  
Non-Standard  
N/A  
INTERFACE MODULES  
Enhanced Parallel Port  
Serial Port  
IEEE1284 (EPC compatible)  
9-Pin RS232C  
Universal Serial Bus (USB)  
Local Area Network (LAN)  
Ethernet (Wireless LAN)  
USB Adapter (480 Mbps)  
10BASE-T/100BASE-TX Automatic Switching  
802.11g Wireless Wi-Fi  
PRINT  
Method  
Direct Thermal / Thermal Transfer  
2, 3, 4, 5, 6, 7, 8, 9, 10 Inches Per Second (50.8 - 254 mm)  
.0049 Inches (.125 mm)  
Maximum Speed (selectable)  
Print Module (dot size)  
GL408e: 203 Dots Per Inch (8 dpmm)  
GL412e: 305 Dots Per Inch (12 dpmm)  
Resolution  
Maximum Print Width  
Maximum Print Length  
4.09 Inches (104 mm)  
98.98 Inches (2514 mm)  
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Unit 2: Technical Data  
SENSING  
Gap  
Position & Sensitivity Adjustable  
Reflective Eye-Mark  
Ribbon Near End  
Media Out  
Position & Sensitivity Adjustable  
Fixed (enabled/disabled)  
Fixed (always enabled)  
Fixed (always enabled)  
Fixed (always enabled)  
Ribbon Out  
Cover Open  
MEDIA  
Media Width: 0.87 to 5.04 Inches (22 - 128mm)  
Media Width with Backing Paper: 0.98 to 5.16 Inches (25 - 131mm)  
Width  
Media Length: 0.24 to 15.63 Inches (6 - 397mm)  
Media Length with Backing Paper: 0.35 to 15.75 Inches (9 - 400mm)  
Length (Continous)  
Length (Tear-Off)  
Media Length: 0.67 to 15.63 Inches (17 - 397mm)  
Media Length with Backing Paper: 0.79 to 15.75 Inches (20 - 400mm)  
Roll or Fan-Fold  
Eye-Mark or Gap  
Type  
Direct Thermal or Thermal Transfer  
Thickness  
0.002 to 0.010 Inches ( 0.06 - 0.268 mm)  
Maximum: 10.43 Inches (265mm)  
1.5 to 4.0 Inches (38.1 - 101.6mm)  
Face In, Face Out (linerless only)  
Maximum: 7.87 Inches (200mm)  
Roll Diameter  
Core Diameter  
Wind Direction  
Fan-Fold Height  
RIBBON  
Width  
Maximum: 5.04 Inches (128mm)  
1476 Feet (450M)  
Length  
Wound  
Face In, Face Out  
Core Diameter  
Roll Diameter  
1.00 Inch (25.6 mm)  
Maximum: 3.35 Inches (85 mm)  
REGULATORY  
FCC Part 15, Subpart B, Class B  
EN55022 Class B  
Radiation Noise  
Static Electricity  
IEC61000-4-2, Level 3  
Above: 1000Vp-p  
ISTA-2A  
AC Line Noise  
Packing Drop Standard  
Chromium: below 0.1%  
Lead: below 0.1%  
Mercury: below 0.1%  
Cadmium: below 0.01%  
Environmental (RoHS)  
Polybrominated Bipheny (PBB): below 0.1%  
Polybrominated Diphenyl Ether (PBDE): below 0.1%  
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Unit 2: Technical Data  
CHARACTER FONT CAPABILITIES  
MATRIX FONTS  
XU  
XS  
XM  
5 dots W x 9 dots H (Helvetica)  
17 dots W x 17 dots H (Univers Condensed Bold)  
24 dots W x 24 dots H (Univers Condensed Bold)  
GL408e: 15 dots W x 22 dots H  
GL412e: 22 dots W x 33 dots H  
OA Font (OCR-A)  
GL408e: 20 dots W x 24 dots H  
GL412e: 30 dots W x 36 dots H  
OB Font (OCR-B)  
AUTO SMOOTHING FONTS  
XB  
XL  
48 dots W x 48 dots H (Univers Condensed Bold)  
48 dots W x 48 dots H (Sans Serif)  
VECTOR FONT  
Proportional or Fixed Spacing  
Font Size 50 x 50 dots to 999 x 999 dots  
Helvetica, 10 Font Variations  
AGFA RASTER FONTS  
A Font  
B Font  
CG Times, 8 to 72 pt.  
CG Triumvirate, 8 to 72 pt.  
DOWNLOADABLE FONTS  
N/A  
CHARACTER CONTROL  
Expansion up to 12 x in either the X or Y coordinates.  
Character Pitch Control  
Line Space Control  
Journal Print Facility  
0, 90, 180, and 270 Degree Rotation  
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Unit 2: Technical Data  
BARCODE CAPABILTIES  
UPC A/E  
JAN 8/13  
EAN 8/13  
Code 39  
Code 93  
Code 128  
Interleaved 2 of 5  
Industrial 2 of 5  
Matrix 2 of 5  
Bookland  
Linear Bar Codes  
NW-7  
MSI  
RSS-14  
POSTNET  
UCC/EAN 128  
Customer Barcode  
QR Code  
Data Matrix  
Maxi Code  
Two Dimemsional  
PDF417  
Micor PDF417  
Synthetic Symbol  
Ratios  
1:2, 1:3, 2:5, User definable bar widths  
4 to 999 dots, User progammable  
Bar Height  
Rotation  
0, 90, 180, and 270 Degrees  
Sequential Numbering  
Expansion Ratio of Character  
Graphics  
Sequential numbering of both numerics and bar codes  
Height: 1 to 12 times, Width: 1 to 12 times  
Full dot addressable graphics, SATO Hex/Binary, BMP or PCX formats  
Form overlay for high-speed editing of complex formats  
Form Overlay  
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INSTALLATION  
• Unpacking & Parts Identification  
• Printer Installation  
• Operational Mode Selection  
• Interface Selection  
• Accessories Installation  
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Unit 3: Installation  
UNPACKING & PARTS IDENTIFICATION  
Unpack the printer as directed in the following procedure.  
1
2
3
4
5
6
Place the shipping container (box) upright on a soid, flat surface.  
Open the box, remove any loose items and the first layer of packing material.  
Carefully lift the printer and accessories from the box and place them on a solid flat surface.  
Remove the plastic covers from the packed items and visually inspect for physical damage.  
Ensure all components are present as dictated on the Packing List.  
Report damaged property.  
Accessory Box  
Printer  
Cushion  
Shipping Container  
Figure 3-1, Unpacking & Parts Identification  
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Unit 3: Installation  
PRINTER INSTALLATION  
This chapter provides guidance on how to station, connect, and load the printer once unpacked. Following printer  
setup, procede to the next chapter for information on interface selection.  
SITE LOCATION  
Stationed on a solid flat surface.  
Stationed away from hazardous materials.  
Stationed within operational distance of the host based on interface specifications.  
CABLE CONNECTION  
The diagram below (Figure 3-2) displays the printer’s connectors and ports for power supply and host interfacing.  
For interfacing, choose the desired method and connect it’s respective cable as indicated.  
All interface boards are integrated except the LAN/WLAN board. This will have to be installed as shown.  
When the interface cable is connected, or the board is installed, the interface option will display in the configuration  
menus of the operator panel. Refer to the Configuration unit of this manual to configure the printer for host  
computer interfacing.  
NOTE: Multiple interface options may display in the printer’s LCD menus, the  
desired option must be chosen.  
Host Computer  
Printer  
Interface Board  
Interface Cable  
LAN/WLAN Port  
Parallel Connector  
USB Connector  
Serial Connector  
Power Cord  
Power Receptacle  
Figure 3-2, Cable Connection Diagram  
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Unit 3: Installation  
MEDIA SELECTION  
The size and type of the labels or tags to be printed should have been taken into consideration before printer  
purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not  
cover the print head will allow the platen roller to tread on it and wear it out. The media edge will also wear a groove  
in the platen roller affecting print quality.  
MEDIA & RIBBON LOADING  
There are two general media types that may be loaded and used; rolled and fan-folded. Each of those types may  
again be defined by whether their print application is direct thermal or thermal transfer. Those factors determine  
how the media is loaded and if ribbon stock is loaded at all.  
Thermal transfer media requires the use of ribbon stock for print application. In such a scenario, it is the ribbon  
stock (carbon paper) that contains the ink that will be transfered to the media.  
Direct thermal media has a coating on the surface that is made visible through the application of heat from the print  
head.  
Rolled media of standard diameter is loaded within the printer and suspended by the media holder. Larger, non-  
standard rolled media would be suspended outside the printer at its rear and fed inward. Fan-folded media would  
also be fed inward from the rear over the rear housing cover, but is stacked as opposed to suspended.  
Refer to Figures 3-3a and 3-3b for proper media routing relative to the type to be used. If that to be used is direct  
thermal, ignore the ribbon stock in the figures and do not load.  
Ribbon can be wound in or wound out.  
Rolled Media  
Media Guide  
Media Holder  
Label Sensor  
Media Damper  
Lower Print Assy  
Figure 3-3a, Rolled Media Loading  
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Unit 3: Installation  
Fan-Fold Media  
Media Guide  
Media Holder  
Media Sensor  
Rear Housing Cover  
Media Damper  
Lower Print Assy  
Figure 3-3b, Fan-fold Media Loading  
Ribbon Rewind Spindle  
Ribbon Core  
Ribbon Stock  
Ribbon Supply Spindle  
Upper Print Assy  
Figure 3-3c, Ribbon Loading  
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Unit 3: Installation  
OPERATIONAL MODE SELECTION  
There are two modes of printer operation; Dispense and Continuous. The difference between the two is the way  
that the label and paper backing is ejected. Before printer configuration, one must determine which mode will be  
used. This chapter identifies the funtional defferences between the two.  
ATTENTION: Refer to the Printer Configuration unit of this manual to program the  
printer’s internal memory to suit individual needs using the integrated menu options.  
Refer to the Programming Reference document to remotely program the printer’s  
features and functions through a host system.  
CONTINUOUS MODE  
With this mode of operation, the media remains in position for printing at all times. To do so, means that the  
previous printed label is only available for removal when one to four additional labels have been printed (quantity is  
depended on label size). This mode of operation is specifically suited for printing bulk quantities to be applied later.  
TEAR-OFF MODE  
With this method of operation, after printing, the printer feeds the first (outermost) label so that it is fully extended  
out of the printer’s front for removal. Printing of the next label will not begin until the prior printed label has been  
removed. This mode of operation is specifically suited for immediate application at the time of print.  
Upon removal of the prior printed label, the printer retracts the media so that the next label in line may be printed,  
then prints. This cycle, repeats for each consecutive label.  
CUTTER MODE  
With the cutter assembly installed and enabled, this mode of operation will cut individual printed labels or in  
multiples. The media will be advanced to the cutter blade, the label cut will occur, and the unprinted media will  
retract for positioning of the next print.  
DISPENSE MODE  
When the dispenser assembly is installed and enabled, this mode of operation will peel the paper backing from the  
printed label as it is advanced to the printer’s front. Once the printed label has been removed from the printer for  
application, the unprinted media will retract and position itself so the next label may be printed.  
This operational mode is specifically applicable to print operations where the label is to be immediately adhered.  
LINERLESS MODE  
When the linerless option is installed and enabled, this mode of operation allows for the feeding and printing of  
linerless media. In this mode, the printer’s functionality is the same as with the continuous or tear-off modes -  
depending on configuration settings.  
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Unit 3: Installation  
CONTINUOUS MODE  
TRANSMISSION SENSOR  
TRANSMISSION SENSOR  
TRANSMISSION SENSOR  
REFLECTIVE SENSOR  
Base Print Position  
TEAR-OFF MODE  
REFLECTIVE SENSOR  
Base Print & Tear-  
Off Position  
CUTTER MODE  
REFLECTIVE SENSOR  
Base Print Position  
Base Print Position  
Base Print & Cut  
Position  
DISPENSE MODE  
REFLECTIVE SENSOR  
TRANSMISSION SENSOR  
Base Print Position  
Base Dispense Position  
Base Print &  
Dispense Position  
LINERLESS MODE  
REFLECTIVE SENSOR  
Base Print Position  
Base Cut Position  
Figure 3-4, Label Reference Position  
3-7  
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Unit 3: Installation  
INTERFACE SELECTION  
This unit presents the printer interface types and their specifications. These specifications include detailed  
information to assist in the selection of the most appropriate method for the printer to interface with the host. The  
five acceptable interface methods are:  
RS232C High-Speed Serial  
IEEE1284 Parallel  
Universal Serial Bus (USB)  
Local Area network (LAN) Ethernet  
802.11g Wireless  
Following the selection of the desired interface, proceed to the next unit for instructions on how to configure the  
printer for that interface type.  
WARNING: NEVER CONNECT OR DISCONNECT INTERFACE CABLES (OR USE  
A SWITCH BOX) WITH POWER APPLIED TO EITHER THE HOST OR THE  
PRINTER. THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN THE  
PRINTER/HOST AND IS NOT COVERED BY WARRANTY.  
RS232C HIGH-SPEED SERIAL INTERFACE  
INTERFACE SPECIFICATIONS  
Asynchronous ASCII  
Half-duplex communication  
Bi-Directional Communication  
Data Transmission Rate  
Transmission Form  
Data Length  
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200 bps  
Start, b1, b2, b3, b4, b5, b6, b7, b8, Stop (b8 will be omitted if using 7 bit oriented)  
7 or 8 bit (selectable)  
Stop Bit  
1 or 2 bit (selectable)  
Parity Bit  
ODD, EVEN, NONE (selectable)  
Codes Used  
ASC II Character Codes: 7 bits, Graphics: 8 bits  
STX (02H), ETX (03H), ACK (06H), NAK (15H)  
DB-9 Male (equivalent), 9-pin Serial Interface (PCI)  
DB-9 Female (equivalent), 9-pin Serial Interface (PCI)  
5 meters or less.  
Control Codes  
Connector (Printer Side)  
Cable Connector  
Cable Length  
Signal Levels  
Protocol  
High = +5V to +12V, Low = -5V to -12V  
Ready/Busy, X-On/X-Off, Protocol for Driver, Status2, Status3, Status4, Status5  
Figure 3-5, Serial Connector Pin Assignments  
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READY/BUSY INTERFACE SIGNALS  
SIGNAL DEFINITION  
SIGNAL  
FGN  
TxD  
(Frame Ground)  
(Transmit Data) - Data from the printer to the host computer. Sends X-On/X-Off characters or status  
data (bi-directional protocols).  
RxD  
RTS  
(Receive Data) - Data to the printer from the host computer.  
(Request To Send) - Used with Ready/Busy flow control to indicate an error condition. RTS is high  
and remains high unless the print head is open (in this case, RTS would return to the high state after  
the print head is closed and the printer is placed back online) or an error condition occurrs during  
printing (e.g., ribbon out, label out).  
CTS  
DSR  
(Clear To Send) - When this line is high, the printer assumes that data is ready to be transmitted. The  
printer will not receive data when when the line is low. If not being used, it is be tied high.  
(Data Set Ready) - When this line is high, the printer will not receive data. This line must be high  
before data is transmitted. If not being used, it is to be tied high.  
SGN  
DTR  
(Signal Ground)  
(Data Terminal Ready) - This signal applies to Ready/Busy flow control. The printer is ready to  
receive data when this pin is high. It goes low when the printer is offline, either manually or due to an  
error condition, and while printing in the single-job buffer mode. It will also go low when the data in the  
buffer reaches the buffer near-full level.  
READY/BUSY CABLE REQUIREMENTS  
DB9  
HOST  
DIRECTION  
DB9  
PRINTER  
--  
3
2
6
5
4
8
7
FGN (Frame Ground)  
TxD (Transmit Data)  
RxD (Receive Data)  
DSR (Data Set Ready)  
SGN (Signal Ground)  
Bi-Directional  
To Printer  
To Host  
--  
2
3
4
5
6
7
8
FGN (Frame Ground)  
RxD (Receive Data)  
TxD (Transmit Data)  
To Printer  
Bi-Directional  
To Host  
DTR (Data Terminal Ready)  
SGN (Signal Ground)  
DSR (Data Set Ready)  
RTS (Request To Send)  
CTS (Clear To Send)  
DTR (Data Terminal Ready)  
CTS (Clear To Send)  
To Printer  
To Host  
RTS (Request To Send)  
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Unit 3: Installation  
IEEE1284 PARALLEL INTERFACE  
The parallel interface is a plug-in module that can be installed by the user and conforms to IEEE1284  
specifications. It automatically detects the IEEE1284 signals and operates in the high speed mode. If the  
IEEE1284 signals are not detected, it will operate in the slower standard Centronics mode. For this reason, an  
interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the  
speed capabilities. This interface also operates bi-directionally and can report the status of the printer back to the  
host.  
SPECIFICATIONS  
Printer Connector  
Cable Connector  
Cable  
AMP 57-40360 DDK (or equivalent)  
AMP 57-30360 DDK (or equivalent)  
1.5 meter or less  
Signal Level  
Data Stream  
High = +2.4V to +5.0V, Low = 0V to -0.4V  
<ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z  
Figure 3-6, Parallel Connector Pin Assignments  
PIN ASSIGNMENTS  
PIN  
SIGNAL  
DIRECTION  
PIN  
SIGNAL  
DIRECTION  
1
2
Strobe  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
ACK  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Host  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
Strobe Return  
Data 1 Return  
Data 2 Return  
Data 3 Return  
Data 4 Return  
Data 5 Return  
Data 6 Return  
Data 7 Return  
Data 8 Return  
ACK Return  
Busy Return  
PE Return  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
From Host  
To Host  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
Busy  
To Host  
Ptr Error  
Select  
AutoFD1  
To Host  
To Host  
INIT  
To Host  
Fault  
Not Used  
Not Used  
Not Used  
Not Used  
Logic Gnd  
FG  
Frame Gnd  
To Host  
+5V (z=24k ohm)  
SelectIn1  
From Host  
1 Signals required for ieee 1284 mode.  
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Unit 3: Installation  
UNIVERSAL SERIAL BUS (USB)  
The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires  
a driver (shipped with each printer that has the interface installed) that must be loaded onto the PC and configured  
to support USB peripherals using Windows 2000 or above. Details for loading the USB driver are contained in the  
USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices  
may be connected to a USB port using powered hubs.  
ATTENTION: This Interface Type Is Not Compatible With Windows 98 Or Windows  
Me.  
SPECIFICATIONS  
Printer Connector  
Cable  
USB Type B Plug  
10 feet (3 m) maximum  
Windows 2000 or above with USB Port  
BUS Power through cable  
+5 V at 80 ma  
Host  
Power Supply  
Power Consumption  
LOCAL AREA NETWORK (LAN) ETHERNET  
A Local Area Network (LAN) interface is an optional Plug-In Interface Module that can be installed by the user. It  
requires a driver shipped with each printer that has the interface installed. The driver that must be loaded onto the  
host computer and configured to run one of the supported network protocols using a 10Base-T or 100Base-TX  
LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with  
each printer with a LAN Optional interface installed.  
SOFTWARE SPECIFICATIONS  
Corresponding Protocol  
Network Layer  
TCP/IP  
ARP, RARP, IP, ICMP  
TCP, UDP  
Session Layer  
Application Layer  
LPD, FTP, TELNET, BOOTP, DHCP  
NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by  
dedicated socket protocol.  
NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,  
and BOOTP/DHCP for address setup.  
LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In  
addition, a banner page can be printed by a proper setup.  
When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In  
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.  
FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this  
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the  
mode difference is dependent on the client. A banner page may be printed with a proper setup.  
TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of  
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root  
pasword is set as null (linefeed only).  
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Unit 3: Installation  
SPECIFICATIONS  
Connector  
Cable  
RJ-45 Receptacle  
10/100BaseT Category 5  
100 meters or less  
Cable Length  
Power Supply  
Protocol  
Powered from printer  
Status3 return  
Protocol for Driver (cyclic response mode)  
Protocol for Driver (ENQ response mode)  
Status5 return  
IP Address  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
Subnet Mask  
Gateway Address  
802.11G WIRELESS  
The wireless print server provides easy printer interface with 802.11g Wi-Fi compliant networks free of wired  
connections. Each printer is shipped with an integrated driver and interface installed. The driver must be loaded  
onto the host computer and configured to run one of the supported protocols.  
SPECIFICATIONS  
Variable Data Rates  
Frequency Band  
Wired Equivalent Privacy  
Sensitivity  
54, 11, 5.5, 2 and 1 Mbps  
2.4 GHz ISM Band  
128 bit, 64 bit (compatible with 40bit), none (WPA)  
(typ, AAWGN, 8E-2 PER): -91dBm at 1Mbps, -88dBm at 2 Mdps, -87dBm at 5.5Mbps, -  
84dBm at 11Mbps.  
Range  
100m indoors, 300m outdoors (enviromentally dependent)  
Protocols  
Protocol  
TCP/IP, IPX/SPX, Direct Mode IPX/IP, DLC/LLC, NetBEUI, NetBIOS/IP  
Status3 return  
Protocol for Driver (cyclic response mode)  
Protocol for Driver (ENQ response mode)  
Status5 return  
IP Address  
0.0.0.0 to 255.255.255.255  
Subnet Mask  
Gateway Address  
Communication Mode  
SSID  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
802.11 Ad hoc, Ad hoc, Infrastructure  
Optional alphanumeric character string (up to 32 characters)  
01 to 11  
Channels  
LED INDICATOR STATUS  
Network Port  
Off  
Blinking  
On  
---  
Link LED (green)  
Waiting for link  
Linked  
Front Panel  
Network Port  
Front Panel  
Off  
---  
Status LED (orange)  
Wireless LED (green)  
Blinking  
Blinking  
On  
Receiving packet  
Ad-hoc mode  
Infrastructure mode  
Front Panel  
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Unit 3: Installation  
WIRELESS LAN SIGNAL STRENGTH  
Off  
Blinking  
On  
0 to 50% (weak)  
Network Port  
Link LED  
50 to 75% (medium)  
75 to 100% (strong)  
SOFTWARE SPECIFICATIONS  
Corresponding Protocol  
Network Layer  
TCP/IP  
ARP, RARP, IP, ICMP  
TCP, UDP  
Session Layer  
Application Layer  
LPD, FTP, TELNET, BOOTP, DHCP  
NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by  
dedicated socket protocol.  
NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,  
and BOOTP/DHCP for address setup.  
LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In  
addition, a banner page can be printed by a proper setup.  
When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In  
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.  
FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this  
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the  
mode difference is dependent on the client. A banner page may be printed with a proper setup.  
TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of  
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root  
pasword is set as null (linefeed only).  
Figure 3-7, Socket Connection Diagram  
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Unit 3: Installation  
ALL INTERFACES  
Receive Buffer  
The data stream is received from the host to the printer one job at a time. This allows the software program to  
maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance.  
A multiple job buffer allows the printer to continuously receive print jobs while compiling and printing other jobs at  
the same time. It acts much like a Print buffer to maximize the performance of the host and the printer.  
The printer receives and prints one job at a time. If a print job exceeds the buffer size, transmission will be rejected  
by the printer. Error conditions that occur during the Print Data transmission will cause the printer to return a NAK.  
ACK/NAK Protocol  
Bi-Directional ACK/NAK protocol is used for error control. In a normal transmission sequence when the  
transmission is received, the printer will return an ACK (06H) signifying that it was received without a transmission  
error. After the transmission command structure has been analyzed, a status byte is returned to the host. This  
status byte informs the host of the validity of the command structure.  
If the command structure is error free, the printer proceeds with the print operation. When the print operation is  
completed, a Printer Status message is returned to the host. If an error was detected during the initial transmission  
sequence, a NAK (15H) will be returned signalling to the host that the received transmission contained errors and  
must be resent. If the returned Status byte indicates a command structure error, the error must then be corrected  
before the print data is resent to the printer.  
A valid transmission to the printer must be bounded by an STX/ETX pair, with the STX (02H) signifying the start of  
the Print Data and ending with an ETX (03H) signifying the end.  
Status5 Return  
This communication protocol is designed for the purpose of monitoring and controlling print data status in the host  
and featuring various functions.  
INTERFACE SIGNALS  
SIGNAL  
SIGNAL DEFINITION  
FGN  
SxD  
RxD  
SGN  
(Frame Ground)  
(Send Data) - Data from the printer to the host.  
(Receive Data) - Data from the host to the printer.  
(Signal Ground)  
Note: Depending on the host used, the CS and RS (maintaining at high) may need to be looped on the host side. Refer to host computer  
documentation for details.  
CABLE REQUIREMENTS  
DB9  
HOST  
DIRECTION  
DB9  
PRINTER  
2
3
5
Send Data  
Receive Data  
Frame Ground  
To Printer  
To Host  
2
3
5
Receive Data  
Send Data  
Bi-Directional  
Frame Ground  
RECEIVE BUFFER CONTROL  
Causes For Receive Buffer Near Full  
Release Of Receive Buffer Near Full  
Occurs when the remaing free space of the buffer drops to 0.95MB of 2.95MB  
capacity or when the remaining free space is available for storing 50 of 500 items in  
the history buffer.  
Can be released when the remaining free space rises to 1.95MB or when the  
remaining free space is available for storing 200 items in the history buffer.  
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Unit 3: Installation  
STATUS5 TIMING CHARTS  
NORMAL PROCESS  
(Figure 3-8a)  
CANCEL PROCESS  
(Figure 3-8b)  
ERROR PROCESS  
(Figure 3-8c)  
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Unit 3: Installation  
STATUS5 TIMING CHARTS  
PRINT PROCESS  
(Figure 3-8d)  
COMMAND PROCESS  
(Figure 3-8e)  
BCC ERROR PROCESS  
(Figure 3-8f)  
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Unit 3: Installation  
EXTERNAL SIGNAL  
The external signal interface is designed to connect the printer to an applicator. Proceed to the printer’s Advanced  
Mode for various setup activities related to the external signal.  
There are two connector types available for the external signal interface, one with a 14-pin connector and the other  
with a 25-pin connector.  
SPECIFICATIONS  
Signal Level  
High: +2.4 to +5.0V, Low: +0.0 to +0.4V  
Enable/Disable in the Advanced Mode.  
Issuing/Reissuing EXT signal  
Switching EXT signal  
Switching jumper connector to enable +24V output by 24V and 27V power supplies.  
When using 24V power supply: Short IN 24V side by jumper connector  
When using 27V power supply: Short IN 27V side by jumper connector.  
Signal Types  
Type I  
Print end signal (PREND) is “low” before printing labels, “high” after  
completion of print, and “low” 20 miliseconds later.  
Type II  
Type III  
Type IV  
Print end signal (PREND) is “high” before printing labels, “low” after  
completion of print, and “high” 20 miliseconds later.  
Print end signal (PREND) is “low” before printing labels, “high” from start to  
end of print, and “low” upon completion of print.  
Print end signal (PREND) is “high” before printing labels, “low” from start to  
end of print, and “high” upon completion of print.  
14-PIN CONNECTOR ASSIGNMENTS  
PIN  
SIGNAL NAME  
DIRECTION  
LEVEL  
MAX CURRENT  
1
2
Paper End  
Ground  
Output  
--  
Low  
--  
5V, 400mA  
--  
3
Ribbon End  
Machine Error  
Print Start (PRIN)  
Print End (PREND)  
Reprint (PRIN2)  
EXT5V_IN  
Online  
Output  
Output  
Input  
Output  
Input  
Input  
Output  
Output  
--  
High  
Low  
Low  
Low  
Low  
5V, 400mA  
4
5V, 400mA  
5
High: high impedance, Low: -15mAor more, 0V  
6
5V, 400mA  
7
High: high impedance, Low: -15mAor more, 0V  
8
5V  
9
Low  
Low  
--  
5V, 400mA  
10  
11  
12  
13  
14  
Ribbon Near End  
--  
5V, 400mA  
--  
--  
--  
--  
+24V  
--  
--  
+5V  
--  
--  
FG  
--  
--  
Choose from Type I to Type IV for PREND (the output signal for Pin 6).  
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Unit 3: Installation  
25-PIN CONNECTOR ASSIGNMENTS  
PIN  
SIGNAL NAME  
DIRECTION  
LEVEL  
MAX CURRENT  
1
2
Frame Ground  
---  
---  
---  
---  
---  
+5V  
---  
3
---  
---  
---  
---  
4
Machine Error  
Output  
Output  
Output  
---  
Low  
Low  
Low  
---  
5V, 400mA  
5
Print End (PREND)  
5V, 400mA  
6
Online  
5V, 400mA  
7
---  
---  
8
Reprint (PRIN2)  
Input  
---  
Low  
---  
High: high impedance, Low: -15mA or more, 0V  
9
---  
---  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
---  
EXT_GND  
+5V  
---  
---  
---  
---  
---  
---  
---  
---  
---  
+24V  
---  
---  
---  
GND  
---  
---  
---  
EXT_GND  
Ribbon End  
Paper End  
Ribbon Near End  
---  
---  
---  
---  
Output  
Output  
Output  
High  
Low  
High  
---  
5V, 400mA  
5V, 400mA  
5V, 400mA  
---  
Print Start (PRIN)  
---  
Input  
---  
Low  
---  
High: high impedance, Low: -15mA or more, 0V  
---  
---  
---  
5V  
---  
---  
---  
---  
---  
---  
---  
EXT5V_IN  
GND  
Input  
---  
---  
---  
Choose from Type I to Type IV for PREND (the output signal for Pin 5). PREND will not be output when the command is “0” in  
the cutter mode.  
Connect EXT_GND (Pins 11, 15) to external equipment GND.  
Supply EXT5V_IN (Pin 24) 5V from the external power supply.  
Figure 3-9, Input/Output Circuit Diagram  
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Unit 3: Installation  
Figure 3-10, 14-Pin Connector Assignments  
Figure 3-11, 25-Pin Connector Assignments  
INPUT SIGNAL WAVE FORM  
START PRINTING  
(Figure 3-12a)  
REPRINTING  
(Figure 3-12b)  
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Unit 3: Installation  
OUTPUT SIGNAL WAVE FORM  
BASIC OPERATION  
(Figure 3-13a)  
PAPER END  
(Figure 3-13b)  
RIBBON END  
(Figure 3-13c)  
MACHINE ERROR  
(Figure 3-13d)  
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Unit 3: Installation  
Figure 3-14, Operation Mode Flow Chart  
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Unit 3: Installation  
ACCESSORIES INSTALLATION  
INTERFACE INSTALLATION  
The diagram below (Figure 3-15) displays the physical installation of interface hardware. Refer to the Configuration  
unit of this manual for instructions on printer setup for the interface type chosen.  
Printer  
LAN/WLAN Port  
Parallel Connector  
USB Connector  
Serial Connector  
Figure 3-15, Interface Installation Diagram  
FLASH MEMORY CARD  
The memory cartridge provides additional storage of user data and graphics. The diagram below (Figure 3-16)  
displays the physical installation of the cartridge. Refer to the Configuration unit of this manual for instructions on  
printer setup for the interface type chosen.  
Protective Cover  
Printer  
Figure 3-16, Memory Card Installation Diagram  
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PRINTER  
CONFIGURATION  
• Printer Configuration  
• Configuration Modes  
• Menu Definition Tables  
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Unit 4: Printer Configuration  
PRINTER CONFIGURATION  
This unit provides in-depth instruction on printer configuration for operation and for some troubleshooting.  
The printer may be configured via the buttons and/or potentiometers loacated on the printer’s operator panel. All of  
the printer’s buttons, switches, and potentiometers are used either singularly, or in conjunction, to perform  
configuration activities.  
Refer to the Control Features chapter of the Introduction unit for identification of specific interface features.  
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Unit 4: Printer Configuration  
CONFIGURATION MODES  
This chapter provides an overview of the various configuration modes of the operation menu. All of the  
configuration activities are performed via the use of the operator panel located on the printer’s face. However,  
many settings may also be controlled via external software commands.  
USER MODE  
This mode allows configuration of printing features that are prone to change from job to job. These are some of the  
most basic and common adjustments of all of the configuration modes.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Print Speed  
4 ips*  
UPC Descenders  
Always*  
POWER  
Print Darkness  
5*  
Vert. DPI Adjust  
0*  
ONLINE  
Pitch Offset  
00.0 mm*  
C128 Mode Switch  
Manual*  
LINE  
Ver Print Offset  
00.0 mm*  
Error Handling  
Beep*  
OFFLINE  
Hor Print Offset  
00.0 mm*  
Slew Speed Ctrl  
Automatic*  
Label Length  
152 mm*  
FUNCTION  
Print Direction  
Head First*  
USER MODE  
Label Width  
104 mm*  
Tear-Off Time  
01.0 seconds*  
Slash Zero  
Disable*  
Label Missing  
Fault Disable*  
ENTER  
Character Pitch  
Proportional*  
USER MODE  
Clip Page  
Enable*  
Protocol C. Code  
Standard*  
Print Speed  
Print Darkness  
Pitch Offset  
Ver Print Offset  
Hor Print Offset  
Label Length  
Label Width  
Slash Zero  
Character Pitch  
Protocol C. Code  
Euro Character  
Ver BaseRefPoint  
Hor BaseRefPoint  
UPC Descenders  
Vert. DPI Adjust  
C128 Mode Switch  
Error Handling  
Mem Select (CC1)  
Orientation  
Fault Reprint  
Enable*  
Euro Character  
213*  
Screens  
only display if  
Admin User is  
enabled within the  
Advanced  
Display Ribbon  
Enable*  
Ver BaseRefPoint  
0 dots*  
Mode  
Ribbon Near End  
Enable*  
Hor BaseRefPoint  
0 dots*  
Slew Speed Ctrl  
Print Direction  
Tear-Off Time  
Label Missing  
Clip Page  
Mem Select (CC1)  
Card*  
Set Label Length  
Manual*  
Orientation  
Portrait*  
TOF Detect Fault  
3 labels*  
Fault Reprint  
Display Ribbon  
Ribbon Near End  
Units  
Set Label Length  
TOF Detect Fault  
TOF Adjust Mode  
TOF Adjust  
TOF Adjust Mode  
Disable*  
Units  
In Millimeters*  
TOF Adjust  
10.1 mm*  
Figure 4-1, User Mode  
4-3  
GL408-412e Operator Manual  
PN: 9001163A  
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Unit 4: Printer Configuration  
CONFIGURATION MODE  
The Configuration Mode is a set of menus that allows the operator to configure the printer on how to deal with  
multiple print jobs. This activity is focused on loading, saving, naming those jobs, and then deleting them when no  
longer needed.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
POWER  
ONLINE  
CONFIG MODE  
Save Config.  
CONFIG MODE  
Load Config.  
CONFIG MODE  
Print Config.  
Save Config.  
1*  
Load Config.  
Factory*  
Print Config.  
Current*  
LINE  
Saving  
Loading Factory  
Configuration  
OFFLINE  
Configuration  
FUNCTION  
CONFIG MODE  
Delete Config.  
CONFIG MODE  
Power-Up Config.  
CONFIG MODE  
Protect Config.  
CONFIG MODE  
Delete Config.  
1*  
Power-Up Config.  
Factory*  
Protect Configs.  
Disable*  
Deleting  
Config  
Mode  
ENTER  
Configuration  
CONFIG MODE  
Save Config.  
Load Config.  
Print Config.  
Name Config 1  
1
Name Config 2  
2
Name Config 3  
3
Delete Config.  
Power-Up Config.  
Protect Config.  
Name Config 1  
Name Config 2  
Name Config 3  
Name Config 4  
Name Config 5  
Name Config 6  
Name Config 7  
Name Config 8  
Reset Cfg Names  
Auto Save  
Name Config 1  
1*  
Name Config 2  
2*  
Name Config 3  
3*  
Name Config 4  
4
Name Config 5  
5
Name Config 6  
6
Name Config 4  
4*  
Name Config 5  
5*  
Name Config 6  
6*  
ENTER  
CONFIG MODE  
Auto Save  
Name Config 7  
7
Name Config 8  
8
CONFIG MODE  
Reset Cfg Names  
Auto Save  
Enable*  
Name Config 7  
7*  
Name Config 8  
8*  
Reset Cfg Names  
1*  
Auto Save  
Enable*  
Figure 4-2, Configuration Mode  
GL408-412e Operator Manual  
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Unit 4: Printer Configuration  
ADVANCED MODE  
The Advanced Mode is provided to make basic printer operational adjustments. Typically, once these adjustments  
or settings have been made, they will not require additional address unless a new job is downloaded. Use the keys  
of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
POWER  
Media Handling  
ONLINE  
Continuous*  
Adv Continuous  
Standard*  
LINE  
Print Mode  
Please Wait  
Transfer*  
OFFLINE  
Gap/Mark Sensor  
Gap*  
Sensed Distance  
XX.X mm*  
ADVANCED MODE  
Run Auto Cal  
FUNCTION  
ADVANCED MODE  
Media Profile  
Enter to Stop  
ADVANCED MODE  
Run Profile  
Screens  
only display if  
Admin User is  
enabled within the  
Advanced  
ENTER  
Power Saver Time  
15 minutes*  
Mode.  
ADVANCED MODE  
Power Saver Time  
ADVANCED MODE  
Pwr Save Control  
Enable*  
Media Handling  
Adv Continuous  
Print Mode  
Gap/Mark Sensor  
Run Auto Cal  
Run Profile  
Power Saver Time  
Pwr Save Control  
Display Language  
Alarm  
Display Language  
English*  
Set Calendar  
MM/DD/YY  
hh:mm  
Alarm  
On*  
Auto Online  
Cancel Key  
Ret. Status Port  
Del Char frm F1s  
Ld Char from F1s  
Save Char to F1s  
Del Char frm RAM  
Ld Char at PwrUp  
Del Set frm F1s  
Ld Set from F1s  
Save Set to F1s  
Del Set from RAM  
Ld Set at PwrUp  
Main FFS  
Cancel Key  
Enable*  
Auto Online  
Enable*  
Ret. Status Port  
Disable  
ADVANCED MODE  
Print File List  
ADVANCED MODE  
A
Del Char frm F1s  
Ld Char from F1s  
Save Char from F1s  
Del Char frm RAM  
Ld Char at PwrUp  
Del Set frm F1s  
Ld Set from F1s  
Save Set to F1s  
Del Set from RAM  
Ld Set at PwrUp  
Main FFS  
Optimize&Reboot  
Print File List  
Auto Locking  
C
D
Set Lock Key  
Max Font Buffer  
Max Cache Memory  
Max Cached Char  
Standard Chars.  
Bold Chars.  
Extra Bold Char.  
OCR-A Chars.  
OCR-B Chars.  
Tall Characters  
Batch Counter  
Disp. Intensity  
Sensor Setup  
A
Optimize&Reboot  
E
F
Admin User  
Figure 4-3a, Advanced Mode  
4-5  
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Unit 4: Printer Configuration  
A
B
F
MAIN FFS  
EMC FFS  
SENSOR SETUP  
Sensed Distance  
Overwrite Files  
View Main Files  
Delete Files  
Overwrite Files  
View Main Files  
Delete Files  
Flash Avail.  
Flash Avail.  
Sensed Distance  
XX.X mm  
View Main Files  
XXXXX.XX  
View Extd Files  
XXXXX.XX  
Gap/Mark Thresh  
XXX*  
XXXXX.XX  
XXXXX.XX  
XXXXXX Bytes  
XXXXXX Bytes  
Paper Out Thresh  
XXX*  
B
D
SENSOR SETUP  
Run Manual Cal  
SENSOR SETUP  
Pwr Up Auto-Cal  
SENSOR SETUP  
Online Auto-Cal  
ADVANCED MODE  
Max Font Buffer  
REMOVE MEDIA  
Press Enter  
Pwr Up Auto-Cal  
Enable*  
Max Font Buffer  
100 KBytes*  
LOAD LINER  
Press Enter  
Head Auto-Cal  
Enable*  
Max Cache Memory  
900 KBytes*  
LOAD MEDIA  
Press Enter  
Online Auto-Cal  
Disable*  
Max Cached Char  
01 KBytes*  
Gap Windowing  
Disable*  
Standard Chars.  
340*  
C
Gap Length  
3 mm*  
Bold Chars.  
448*  
ADVANCED MODE  
Auto Locking  
Cal in Peel Mode  
Disable*  
Extra Bold Char.  
504*  
Auto Locking  
Disable*  
Min Calib Delta  
020*  
OCR-A Chars.  
384*  
ADVANCED MODE  
Set Lock Key  
Use Label Length  
Disable*  
OCR-B Chars.  
304*  
Select a new  
lock key  
Threshold Range  
50%*  
Tall Characters  
Disable*  
E
Mark TOF Detect  
Mark Trail Edge*  
Batch Counter  
Disable*  
ADVANCED MODE  
Disp. Intensity  
Disp. Intensity  
8*  
Disp. Intensity  
8*  
F
F
Figure 4-3b, Advanced Mode Continued  
GL408-412e Operator Manual  
4-6  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE  
This chapter provides the programming sequences required for RS232C and RS422 interface setup. Use the keys  
of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the interface  
type to be used. Instead, refer to the appropriate interface programming chart.  
POWER  
Host Interface  
ENTER  
ONLINE  
Ignore CR/LF  
Baud Rate  
No*  
19200*  
LINE  
Item No. Check  
Disable*  
Word Length  
8*  
OFFLINE  
BCC Check  
Disable*  
Stop Bits  
1*  
History Buffer  
Temporary*  
FUNCTION  
Parity  
None*  
INTERFACES  
Comm. Protocol  
Status 5*  
Data Protocol  
DTR*  
Buffer Size in K  
16*  
Interface  
Mode  
ENTER  
Host Interface  
Serial*  
Host Interface  
Auto Switching*  
Trickle Time  
1/4 sec*  
INTERFACES  
Baud Rate  
9600*  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Timeout  
10 sec*  
Data Protocol  
DTR*  
Word Length  
8*  
Report Status  
Disable*  
Buffer Size in K  
16*  
Stop Bits  
1*  
Serial Port  
Printer Mgt  
Data Term Ready  
True*  
Request to Send  
On-Line and BNF*  
Serial Port  
ENTER  
Parity  
None*  
Request to Send  
On-Line and BNF*  
Serial Port  
Poll Character  
00 Hex*  
Baud Rate  
Word Length  
Stop Bits  
Parity  
Poll Character  
00 Hex*  
Poll Response  
0 ms*  
Data Protocol  
Buffer Size in K  
Trickle Time  
Time Out  
Report Status  
Data Term Ready  
Request to Send  
Poll Character  
Poll Response  
Idle Response  
One Char Inquiry  
Printer Status  
Framing Errors  
Poll Response  
0 ms*  
Idle Response  
Disable*  
Idle Response  
Disable*  
One Char Enquiry  
Disable*  
Trickle Time  
1/4 sec*  
One Char Enquiry  
Disable*  
Printer Status  
Disable*  
Timeout  
10 sec*  
Printer Status  
Disable*  
Screens  
Framing Errors  
Enable*  
Report Status  
Disable*  
only display if  
Admin User is  
enabled within the  
Advanced  
Framing Errors  
Enable*  
Mode  
Figure 4-4, Serial Interface Mode  
GL408-412e Operator Manual  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE MODE  
This chapter provides the programming sequences required for IEEE1284 interface setup. Use the keys of the  
printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the interface  
type to be used. Instead, refer to the appropriate interface programming chart.  
Ignore CR/LF  
No*  
Item No. Check  
POWER  
Disable*  
ONLINE  
BCC Check  
Disable*  
History Buffer  
LINE  
Temporary*  
Comm. Protocol  
Status 5*  
OFFLINE  
Host Interface  
Host Interface  
IEEE 1284  
FUNCTION  
Auto Switching*  
INTERFACES  
Parallel Port  
Port Type  
IEEE 1284  
Prime Signal  
Port Type  
Prime Signal  
Disable*  
Interface  
Mode  
IEEE 1284*  
ENTER  
Buffer Size in K  
16*  
TOF Action  
Reset*  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Auto Trickle  
Disable*  
Buffer Size in K  
16*  
Trickle Time  
1/4 sec*  
Offset Process  
Disable*  
Serial Port  
Printer Mgmt  
Timeout  
10 sec.*  
Screens  
only display if  
Admin User is  
enabled within  
the Advanced  
Mode  
Report Status  
Disable*  
ENTER  
Prime Signal  
Disable*  
Offline Process  
Disable*  
Figure 4-5, Parallel Interface Mode  
4-8  
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Unit 4: Printer Configuration  
CENTRONICS INTERFACE MODE  
This chapter provides the programming sequences required for Centronics interface setup. Use the keys of the  
printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the interface  
type to be used. Instead, refer to the appropriate interface programming chart.  
Ignore CR/LF  
No*  
Item No. Check  
Disable*  
BCC Check  
Disable*  
POWER  
History Buffer  
ONLINE  
Temporary*  
Comm. Protocol  
Status 5*  
LINE  
OFFLINE  
Timeout  
10 sec.*  
Host Interface  
Host Interface  
Centronics  
Auto Switching*  
Report Status  
Disable*  
Parallel Port  
Port Type  
Parallel Port  
Port Type  
FUNCTION  
Prime Signal  
Disable*  
Port Type  
CENTRONICS  
Data Bit 8  
INTERFACES  
Centronics  
Data Polarity  
Standard*  
Data Bit 8  
Enable*  
Data Bit 8  
Enable*  
Interface  
Mode  
ENTER  
Response Polarity  
Standard*  
PI Ignored  
Enable*  
PI Ignored  
Enable*  
INTERFACES  
Busy on Strobe  
Enable*  
Buffer Size in K  
16*  
Data Polarity  
Standard*  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Latch Data On  
10 sec*  
Auto Trickle  
Disable*  
Resp. Polarity  
Standard*  
Serial Port  
Printer Mgmt  
Offline Process  
Disable*  
Trickle Time  
1/4 sec*  
Busy on Strobe  
Enable*  
Latch Data On  
Leading*  
Screens  
only display if  
Admin User is  
enabled within  
the Advanced  
Mode  
ENTER  
Prime Signal  
Disable*  
TOF Action  
Reset*  
Buffer Size in K  
16*  
Figure 4-6, Centronics Interface Mode  
4-9  
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Unit 4: Printer Configuration  
UNIVERSAL SERIAL BUS (USB) INTERFACE MODE  
This chapter provides the programming sequences required for USB interface setup. Use the keys of the printer’s  
operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the interface  
type to be used. Instead, refer to the appropriate interface programming chart.  
POWER  
ONLINE  
LINE  
OFFLINE  
Ignore CR/LF  
No*  
FUNCTION  
Item No. Check  
Disable*  
INTERFACES  
BCC Check  
Disable*  
Interface  
Mode  
ENTER  
History Buffer  
Temporary*  
Comm. Protocol  
Status 5*  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
INTERFACES  
Host Interface  
Serial Port  
Printer Mgmt  
INTERFACES  
USB Port  
Host Interface  
Auto Switching*  
Host Interface  
USB*  
Ignore CR/LF  
ENTER  
USB Port  
Buffer Size in K  
Screens  
only display if  
Admin User is  
enabled within  
Advanced  
Buffer Size in K  
1 to 16KB*  
Timeout  
10 sec*  
Mode  
Figure 4-7, USB Interface Mode  
4-10  
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Unit 4: Printer Configuration  
LOCAL AREA NETWORK (LAN) INTERFACE MODE  
This chapter provides the programming sequences required for LAN interface setup. Use the keys of the printer’s  
operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the interface  
type to be used. Instead, refer to the appropriate interface programming chart.  
POWER  
ONLINE  
INTERFACES  
Host Interface*  
INTERFACES  
Host Interface*  
PARL / SBPL  
Host Interface  
Host Interface  
Ethernet*  
LINE  
Auto Switching*  
OFFLINE  
INTERFACES  
ETHERNET PORT  
ENTER  
ETHERNET PORT  
Timeout  
INTERFACES  
Timeout  
10 sec*  
Interface  
Mode  
ENTER  
Switch Out On  
Data Timeout*  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
INTERFACES  
ETHERNET PORT  
ETHERNET ADDRESS  
ETHERNET SETTING  
Parallel Port  
USB Port  
Serial Port  
ETHERNET SETTING  
ETHERNET SETTING  
NetBIOS Protocol  
ETHERNET ADDRESS  
IP Address  
Printer Mgt  
Subnet Mask  
Gateway Address  
MAC Address  
DHCP  
NetBIOS Protocol  
Enable*  
Screens  
only display if  
Admin User is  
enabled within  
the Advanced  
Mode  
Ignore CR/LF  
ENTER  
ASCII Data Port  
1024*  
IP Address  
XXX.XXX.XXX.XXX  
Ignore CR/LF  
No*  
Keep Alive Timer  
3 minutes*  
Subnet Mask  
XXX.XXX.XXX.XXX  
Item No. Check  
Disable*  
Ethernet Speed  
Auto Select*  
Gateway Address  
XXX.XXX.XXX.XXX  
BCC Check  
Disable*  
Job Control  
Standard*  
MAC Address  
XXX.XXX.XXX.XXX  
History Buffer  
Temporary*  
Offline Process  
Disable*  
DHCP  
Disable*  
Comm. Protocol  
Status 5*  
Host Interface  
Auto Switching*  
Figure 4-8, LAN Interface Mode  
4-11  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE  
This chapter provides the programming sequences required for WLAN interface setup. Use the keys of the printer’s  
operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the interface  
type to be used. Instead, refer to the appropriate interface programming chart.  
POWER  
A
ONLINE  
INTERFACES  
Host Interface*  
INTERFACES  
Host Interface*  
LINE  
Host Interface  
Host Interface  
Ethernet*  
Auto Switching*  
OFFLINE  
C
C
ENTER  
INTERFACES  
ETHERNET SETTING  
INTERFACES  
ETHERNET SETTING  
NetBIOS Protocol  
Interface  
Mode  
ENTER  
NetBIOS Protocol  
Enable*  
D
INTERFACES  
ASCII Data Port  
1024*  
WLAN ADDRESS  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
ETHERNET PORT  
ETHERNET SETTING  
WLAN ADDRESS  
WLAN SETTING  
Parallel Port  
IP Address  
Subnet Mask  
Gateway Address  
MAC Address  
DHCP  
Keep Alive Timer  
3 minutes*  
A
C
B
D
Ethernet Speed  
Auto Select*  
IP Address  
XXX.XXX.XXX.XXX  
E
USB Port  
Serial Port  
Printer Mgt  
Job Control  
Standard*  
Subnet Mask  
XXX.XXX.XXX.XXX  
Offline Process  
Disable*  
Gateway Address  
Screens  
only display if  
Admin User is  
enabled within  
the Advanced  
Mode  
XXX.XXX.XXX.XXX  
Ignore CR/LF  
No*  
MAC Address  
B
XXX.XXX.XXX.XXX  
Item No. Check  
Disable*  
INTERFACES  
DHCP  
ETHERNET PORT  
Disable*  
BCC Check  
Disable*  
ETHERNET PORT  
Timeout  
History Buffer  
Temporary*  
Timeout  
10 sec*  
Comm. Protocol  
Status 5*  
Switch Out On  
Data Timeout*  
A
Figure 4-9, WLAN Interface Mode  
4-12  
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Unit 4: Printer Configuration  
PGL EMULATION MODE  
This chapter provides the programming sequences required to correlate the printer’s interpreter language with that  
of Printronics interpretor language. Use the keys of the printer’s operator panel to select and enter the required  
options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the  
emulation type required. Instead, refer to the appropriate emulation chart.  
POWER  
PGL Setup  
Autowrap  
Disable*  
Do FF at TOF  
Enable*  
Character Group  
Standard Sets  
Select LP1  
Define CR Code  
Define LF Code  
Autowrap  
ONLINE  
Auto Uppercase  
Disable*  
Expanded Font  
Scalable*  
Slash 0  
Scalable Size  
Normal*  
Auto Uppercase  
Slash 0  
Select SFCC  
LINE  
Disable*  
Host Form Length  
Var Form Adjust  
Var Form Type  
Optimized Ratio  
PI Slew Range  
CR Edit  
OFFLINE  
Select SFCC  
126*  
Forms Handling  
Disable*  
Host Form Length  
Enable*  
PGL Normal  
LP+ Menu*  
Skip Cmd Prefix  
Ignore Text  
FUNCTION  
Power on IGP/PGL  
Ext Execute Copy  
AI 00 Spaces  
Select SO Char  
Ignore Mode  
Var Form Adjust  
00.0 inches*  
UPC Descenders  
Always*  
EMULATION  
Select Char  
Var Form Type  
Add Nothing*  
I-2/5 Selection  
Loading Zero*  
Do FF at TOF  
Expanded Font  
Scalable Size  
Forms Handling  
PGL Normal  
UPC Descenders  
I-2/5 Selection  
C39 Compatibl.  
User-Def Ratio  
Lead PDF Dist  
Trunc Dyn Data  
Vertical Adjust  
Error Report  
Emulation  
Mode  
ENTER  
Optimized Ratio  
Disable*  
C39 Compatbl.  
Disable*  
EMULATION  
Select  
PI Slew Range  
16*  
User-Def Ratio  
Enable*  
Select  
PGL*  
CR Edit  
Disable*  
Lead PDF Dist  
0.10 inches*  
Boundary Check  
Repeat Form Opt  
Preparser Cmd  
Preparser Port  
Storage Select  
Skip Cmd Prefix  
Enable*  
Trunc Dyn Data  
Disable*  
Ignore Text  
Disable*  
Vertical Adjust  
0 dots*  
Power on IGP/PGL  
Enable*  
Error Report  
On*  
Character Group  
Standard Sets*  
Ext Execute Copy  
Disable*  
Boundary Check  
Enable*  
Standard Sets  
0) ASCII*  
AI 00 Spaces  
Disable*  
Repeat Form Opt  
Enable*  
Select LPI  
6*  
Preparser Cmd  
Status*  
Select SO Char  
14*  
Define CR Code  
CR= CR*  
Ignore Mode  
Disable*  
Preparser Port  
Disable*  
Define LF Code  
LF= LF*  
Select Char  
0*  
Storage Select  
DISK= EMC*  
Figure 4-10, PGL Emulation Mode  
4-13  
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Unit 4: Printer Configuration  
ZGL EMULATION MODE  
This chapter provides the programming sequences required to correlate the printer’s interpreter language with that  
of Zebra interpretor language. Use the keys of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the  
emulation type required. Instead, refer to the appropriate emulation chart.  
POWER  
ONLINE  
LINE  
ZPL Compatible  
ZPL - II*  
Left Position  
0 dots*  
OFFLINE  
Command Prefix  
126*  
Top Position  
0 dots/inch*  
FUNCTION  
Label Prefix  
94*  
Resolution Mode  
Full*  
EMULATION  
Delimiter  
44*  
Vertical Adjust  
Enable*  
Text Mode  
Absorb*  
Vertical Density  
207 dpi*  
Emulation  
Mode  
ENTER  
Preparser Cmd  
HS Command*  
IS Label Fmt  
List Format*  
EMULATION  
Select  
Preparser Port  
Disable*  
FB Width Adjust  
0 dots*  
Select  
ZGL*  
MC Label Fmt  
List Format*  
Storage Select  
B: = EMC*  
ZGL Setup  
ZPL Compatible  
Command Prefix  
Label Prefix  
Delimiter  
Text Mode  
PQ Label Fmt  
List Format*  
Network ID  
0*  
Preparser Cmd  
Preparser Port  
MC Label Fmt  
PQ Label Fmt  
Label Buf Size  
Label Bus Size  
560K Bytes*  
Character Group  
Standard Set*  
Host Form Length  
Left Position  
Top Position  
Host Form Length  
Enable*  
Standard Sets  
USA 1*  
Resolution Mode  
Vertical Adjust  
Vertical Density  
IS Label Fmt  
FB Width Adjust  
Storage Select  
Network ID  
Character Group  
Standard Sets  
Figure 4-11, ZGL Emulation Mode  
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Unit 4: Printer Configuration  
DGL EMULATION MODE  
This chapter provides the programming sequences required to correlate the printer’s interpreter language with that  
of Datamax interpretor language. Use the keys of the printer’s operator panel to select and enter the required  
options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the  
emulation type required. Instead, refer to the appropriate emulation chart.  
POWER  
ONLINE  
LINE  
Active  
Yes*  
Error Handling  
Off*  
OFFLINE  
Character Set  
PC-8 CP 437*  
Vert. DPI Adjust  
0*  
FUNCTION  
Euro Character  
128*  
Compatibility  
Standard*  
EMULATION  
Control Codes  
Standard*  
Length Cmd (STXc)  
Process*  
Emulation  
Mode  
ENTER  
FeedBack Chars  
Disable*  
Heat Cmd (H)  
Process*  
EMULATION  
Select  
Default Module  
RAM*  
Speed Cmd (P,S)  
Process*  
Select  
DGL*  
Units of Measure  
Imperial*  
Cut Cmd (o,:,c)  
Process*  
DGL Setup  
Row Offset  
00.00 Inch*  
Soft. Switch (V)  
Process*  
Active  
Character Set  
Euro Character  
Control Codes  
FeedBack Chars  
Default Module  
Units of Measure  
Row Offset  
Column Offset  
Format Attrib.  
Error Handling  
Vert. DPI Adjust  
Compatibility  
Column Offset  
00.00 Inch*  
Sensor Cmd (e,r)  
Process*  
Format Attrib.  
XOR*  
Format Attr. (A)  
Process*  
Length Cmd (STXc)  
Heat Cmd (H)  
Speed Cmd (P,S)  
Cut Cmd (o,:,c)  
Soft. Switch (V)  
Sensor Cmd (e,r)  
Format Attr. (A)  
Figure 4-12, DGL Emulation Mode  
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Unit 4: Printer Configuration  
TGL EMULATION MODE  
This chapter provides the programming sequences required to correlate the printer’s interpreter language with that  
of TEC interpretor language. Use the keys of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the  
emulation type required. Instead, refer to the appropriate emulation chart.  
POWER  
ONLINE  
LINE  
OFFLINE  
Active  
Yes*  
U1/U2 Move CMDs  
Process*  
FUNCTION  
Print Errors  
Disable*  
XS Sensor Param  
Process*  
EMULATION  
Character Set  
PC-850*  
XS Media ‘C’ Act  
Continuous*  
Slash Zero  
Disable*  
XS Media ‘D’ Act  
Tear-Off*  
Emulation  
Mode  
ENTER  
Image Scale  
Disable*  
AR Pre-Feed CMD  
Process*  
EMULATION  
Select  
SFCC Select  
Auto Select*  
AX Fine Adj. CMD  
Process*  
Select  
TGL*  
EURO Symbol  
0xB0*  
Page alignment  
Center*  
TGL Setup  
Active  
Print Errors  
Character Set  
Slash Zero  
Speed CMDs  
Process*  
Vert. DPI Adjust  
0*  
Image Scale  
SFCC Select  
EURO Symbol  
Speed CMDs  
AY Intensity CMD  
AY Intensity CMD  
Process*  
Status Response  
Disable*  
U1/U2 Move CMDs  
XS Sensor Param  
XS Media ‘C’ Act  
XS Media ‘D’ Act  
AR Pre-Feed CMD  
AX Fine Adj. CMD  
Page alignment  
Vert. DPI Adjust  
Status Response  
Figure 4-13, TGL Emulation Mode  
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Unit 4: Printer Configuration  
IGL EMULATION MODE  
This chapter provides the programming sequences required to correlate the printer’s interpreter language with that  
of Intermec interpretor language. Use the keys of the printer’s operator panel to select and enter the required  
options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Perform the following programming sequence only if this is the  
emulation type required. Instead, refer to the appropriate emulation chart.  
POWER  
ONLINE  
LINE  
IGL Setup  
Active*  
PwrUpMod Cmd (C)  
Process*  
OFFLINE  
Active  
Yes*  
EOP Dist Cmd (D)  
Process*  
FUNCTION  
Error Reporting  
Display on LCD*  
Intens. Cmd (d)  
Process*  
EMULATION  
Mode on Power Up  
Advanced 5mil*  
TOF set Cmd (F)  
Process*  
Print Language  
US ASCII*  
LRP adj. Cmd (f)  
Process*  
Emulation  
Mode  
ENTER  
IBM Translation  
Disable*  
Speed Cmd (S)  
Process*  
EMULATION  
Select  
Slash Zero  
Stock Cmd (T)  
Process*  
Select  
IGL*  
Font Based*  
EURO Symbol  
0x0*  
Vert. DPI Adjust  
0*  
IGL Setup  
Active  
Error Reporting  
Preparsing data  
Disable*  
Reported model  
Auto detect*  
Mode on Power Up  
Print Language  
IBM Translation  
Slash Zero  
Status on <ETX>  
Enable*  
Saving UDCs  
Automatic*  
EURO-Symbol  
Preparsing Data  
Status on <ETX>  
Cutter Cmd (c)  
PwrUpMod Cmd (C)  
EOP Dist Cmd (D)  
Intens. Cmd (d)  
TOF set Cmd (F)  
LRP adj. Cmd (f)  
Speed Cmd (S)  
Stock Cmd (T)  
Vert. DPI Adjust  
Reported model  
Saving UDCs  
Cutter Cmd (c)  
Process*  
IGL Setup  
Save state*  
Save state  
Figure 4-14, IGL Emulation Mode  
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Unit 4: Printer Configuration  
DIAGNOSTICS MODE  
This set of menu screens allows for the confirmation of various printer configurations, testing of its operational  
condition, and the monitoring of certain past activities. Use the keys of the printer’s operator panel to select and  
enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Priority Setting  
POWER  
Command*  
ONLINE  
Printer Tests  
Checkerboard*  
Test Count  
5 Pages*  
LINE  
Software Build  
XXXXXX VX.XXX  
OFFLINE  
Hex Dump Mode  
Disable*  
DIAGNOSTICS  
Print Error Log  
FUNCTION  
DIAGNOSTICS  
DIAGNOSTICS  
DIAGNOSTICS  
Clear Error Log  
FLASH Installed  
8 Megabytes  
Screens  
only display if  
Admin User is  
enabled within the  
Advanced  
Error Log Clear  
DIAGNOSTICS  
DRAM Installed  
32 Megabytes  
ENTER  
Mode  
DIAGNOSTICS  
DIAGNOSTICS  
Ptr On Time  
XXXXX.X Hours  
Priority Setting  
Printer Tests  
Test Count  
ENTER  
Software Build  
Hex Dump Mode  
Print Error Log  
Clear Error Log  
Flash Installed  
DRAM Installed  
Ptr On Time  
DIAGNOSTICS  
Printer Usage  
XXXXX.X Meters  
DIAGNOSTICS  
PrinterHead Usage  
XXXXX.X Meters  
Printer Usage  
PrintHead Usage  
Head On Time  
Reset Head Data  
PrintHead Usage  
Head Type  
DIAGNOSTICS  
Head On Time  
XX.X Hours  
Head Voltage  
DIAGNOSTICS  
DIAGNOSTICS  
Head Type  
XXX DPI  
Reset Head Data  
DIAGNOSTICS  
Resetting  
Head Voltage  
Head Data  
XX.XX +/- X.XX volts  
Figure 4-15, Diagnostics Mode  
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Unit 4: Printer Configuration  
PRINTER MANAGEMENT MODE  
This chapter provides the programming sequences required to connect and operate the printer through a sytems  
network. The menu screens that will appear and will require address, is dependent on the interface type to be  
used.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
POWER  
INTERFACES  
ONLINE  
Printer Mgmt  
Chosen:  
Lan, WLAN, or Serial  
ENTER  
Chosen:  
Parallel, Centronic, or USB  
ENTER  
LINE  
OFFLINE  
Printer Mgmt  
Printer Mgmt  
SNC Port  
SNC Port  
Mgmt Protocol  
Mgmt Protocol  
Select Port  
Baud Rate  
Word Length  
Stop Bits  
SNC Port Number  
SNC Port Timeout  
Status Port Numb  
Mgmt Port Number  
FUNCTION  
Parity  
INTERFACES  
Modem  
SNC Port  
Modem NUM  
Modem Status  
Dial Method  
Disable*  
Serial  
Ethernet  
Interface  
Mode  
ENTER  
Disable  
ENTER  
Ethernet  
ENTER  
Serial  
ENTER  
INTERFACES  
Serial  
Parallel  
Mgmt Protocol  
Mgmt Protocol  
Mgmt Protocol  
LAN / WLAN  
Centronics  
PXML*  
PXML*  
PXML*  
Status Port Numb  
XXXXX*  
SNC Port Number  
XXXXX*  
Mgmt Port Number  
XXXXX*  
SNC Port Timeout  
100 seconds*  
Select Port  
Debug*  
Host  
Status Port Numb  
XXXXX*  
Mgmt Port Number  
XXXXX*  
Host  
ENTER  
Debug  
ENTER  
Deselect Serial  
Host Interface  
Baud Rate  
19200*  
Modem  
Mgmt Port Number  
XXXXX*  
Disable*  
Word Length  
8*  
Modem NUM  
Enable*  
Stop Bits  
1*  
Modem Status  
Enable*  
Parity  
None*  
Dial Method  
Tone*  
Figure 4-16, Printer Management Mode  
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Unit 4: Printer Configuration  
MISC QUICK MENUS  
The flow charts in this chapter provide quick access to certain printer features without having to enter their specific  
printer modes. All of the keystrokes required are performed via the printer’s operator panel.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
DISPLAY INTENSITY ADJUSTMENT  
The keystrokes identified in Figure 4-17 provide the steps required to adjust the brightness of the printer’s LCD  
without having to enter the Advanced Mode.  
OFFLINE  
Display Intensity  
Set to XX  
Display Intensity  
Set to XX  
OFFLINE  
ENTER  
Printer  
saves  
changes  
Figure 4-17, Display Intensity Adjustment  
BUFFER CLEAR  
The keystrokes identified in Figure 4-18 provide the steps required to perform a Hex Dump operation without  
having to enter the Diagnostics Mode.  
ONLINE  
CANCEL  
Printer  
clears  
buffer  
Buffer Cleared  
Figure 4-18, Buffer Clear  
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Unit 4: Printer Configuration  
SOFT RESET  
Reboots the printer back to an online state. If the reset is performed during a parameter change, it will not be  
saved. This reset will not erase any settings previously saved to non-volatile memory.  
OFFLINE  
+
STANDBY . . .  
SOFT RESET  
Printer  
resets  
ONLINE  
Figure 4-19, Soft Reset  
KEY LOCK/UNLOCK  
Certain keystrokes within the printer’s menu tree is locked to prevent change under normal circumstances. These  
default menu settings may be changed however, by performing the keystrokes identified in Figure 4-20.  
OFFLINE  
+
ENTER  
ENTER SWITCH  
LOCKED  
+
ENTER  
ENTER SWITCH  
UNLOCKED  
Figure 4-20, Key Lock/Unlock  
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Unit 4: Printer Configuration  
MENU DEFINITION TABLES  
USER MODE (TABLE 4-1)  
DESCRIPTION  
MENU  
Permits entry into the USER Mode.  
USER MODE  
Is the menu selection screen for the USER Mode.  
USER MODE  
Print Speed  
Print Darkness  
Pitch Offset  
Ver Print Offset  
Hor Print Offset  
Label Length  
Label Width  
Slash Zero  
Character Pitch  
Protocol C. Code  
Euro Character  
Ver BaseRefPoint  
Hor BaseRefPoint  
UPC Descenders  
Vert. DPI Adjust  
C128 Mode Switch  
Error Handling  
Mem Select (CC1)  
Orientation  
Slew Speed Ctrl  
Print Direction  
Tear-Off Time  
Label Missing  
Clip Page  
Fault Reprint  
Display Ribbon  
Ribbon Near End  
Units  
Set Label Length  
TOF Detect Fault  
TOF Adjust Mode  
TOF Adjust  
Specifies the speed in inches per second (ips) at which the media passes through the printer  
while printing.  
Print Speed  
4 ips*  
The speed may be adjusted in increments of 1 ips with a range from 1 to 10 ips.  
The factory default is 4 ips.  
Specifies the level of thermal energy provided from the print head to affect print darkness. The  
print darkness setting needed is dependent on the type of ribbon and media installed for use and  
also relative to print speed.  
Print Darkness  
5*  
The adjustment range is from -15 to +15. The factory default is -3.  
This setting vertically adjusts where the printer begins printing relative to top-of-form.  
The allowable range is -12.7 to +5 millimeters.  
Pitch Offset  
00.0 mm*  
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Unit 4: Printer Configuration  
USER MODE (TABLE 4-1)  
MENU  
DESCRIPTION  
Specifies the distance to advance or retract the print image on the label to determine its vertical  
positioning. The actual image height is not affected by this adjustment, only its location.  
Ver Print Offset  
00.0 mm*  
The factory default is -1.00 inches with a range of 6.00 inches. A negative value (-) retracts the  
image and a positive value (+) advances the image placement on the label.  
Specifies the lateral distance to move the print image on the label to determine its horizontal  
positioning. The actual image width is not affected by this adjustment, only its location.  
Hor Print Offset  
00.0 mm*  
The factory default is 0.00 inches with a range from -1.00 inch to +1.00 inch. A negative value (-)  
moves the image closer to the printer’s center frame and a positive value (+) moves the image  
from the printer’s center frame.  
Typically specifies the physical label length of the media installed. However, the type of media in  
addition to its size it a determinant.  
Die-Cut Labels - the measurable length of the removable label. Does not include the liner  
material or gap.  
Tag Stock w/ notices or holes - the measurable length is from the trailing edge of one notch  
or hole to the leading edge of the next notch or hole.  
Label Length  
152 mm*  
Tag Stock w/ black marks on underside - the measuarable length from the leading edge of  
one black mark to the leading edge of the next black mark.  
Continuous Media w/o indicators - the measurable length depends upon the image size.  
The allowable label length is from 0.1 to 0.99 inches (2.5 - 2514.6mm). The factory default is 6  
inches. The label length allowable is dependent on the label’s width and the printhead resolution  
in use.  
Specifies the physical width of the print image. The allowable range is 0.1 to 4.1 inches (2.5 -  
104mm).  
Label Width  
104 mm*  
Deternimes if a zero is printed with or without a diagonal slash through it.  
Slash Zero  
Disable*  
This setting determines whether each printer character occupies a designated space (Fixed)  
regardless of the character’s width, or if the character’s space is representative of its width  
(Proportional).  
Character Pitch  
Proportional*  
Proportional is contemporarily perferred.  
The ESC sequence in SBPL commands may be defined as standard (using non-printable code  
1BH) or non-standard (Hex 5E).  
Protocol C. Code  
Standard*  
Changes the address of the Euro character.  
Euro Character  
213*  
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Unit 4: Printer Configuration  
USER MODE (TABLE 4-1)  
MENU  
DESCRIPTION  
This setting changes the vertical base reference point for the current label job and all subsequent  
label jobs. Its effect is identical to the <ESC>A3 Base Reference Point command.  
Ver BaseRefPoint  
0 dots*  
This setting changes the horizontal base reference point for the current label job and all  
subsequent label jobs. Its effect is identical to the <ESC>A3 Base Reference Point command.  
Hor BaseRefPoint  
0 dots*  
This parameter allows the printing of bar code descenders when human readable data is not  
presented in the UPC/EAN barcodes.  
No Change - factory default.  
UPC Descenders  
Always*  
Always - factory default. UPC/EAN bar codes are printed with descenders even if human  
readable data is not present.  
Never - UPC/EAN bar codes are printed without descenders.  
Allows fine adjustment of resolution used to scale page elements/coordinates. In cases where the  
printed label length is incorrect, the vertical resolution value used for calculations can be fine  
adjusted by this menu between -100 and +100.  
Vert. DPI Adjust  
0*  
Negative values result in a lower DPI value and thusly a longer label. Positive values result in a  
higher DPI value resulting in a shorter label. This adjustment does not affect the size of images  
and downloaded bitmap fonts.  
Allows compatibility with older SATO printer models. By selecting ‘Automatic’ enables the printer  
to encode C128 bar code data using automatic mode switching. This action generally results in  
smaller barcodes.  
C128 Mode Switch  
Manual*  
If enabled, the printer will beep if an invalid code is deleted in the format file being downloaded/  
printed.  
Error Handling  
Beep*  
Specifies the memory assigned to parameters 1 and 2 of <ESC>CC command.  
If the operator panel selection is set to Card, the command <ESC>CC1 declares that the memory  
cartridge is to be used to recall/store data (graphic & font) and CC2 is to be used to access  
internal flash memory.  
Mem Select (CC1)  
Card*  
If the operator panel selection is to Memory, the above scenrio is reversed.  
This menu screen allows the image orientation on the printed label to be determined.  
Portrait - specifies vertical page orientation with page height being greater than its width.  
The top-right corner of the image is positioned in the media’s leading right corner.  
Landscape - specifies horzontal orientation with page width being greater than its height.  
The top-left corner of the image is positioned in the media’s leading left corner.  
Orientation  
Portrait*  
Inv. Portrait - specifies vertical page orientation with page height being greater than its width.  
The bottom-right corner of the image is positioned in the media’s trailing left corner.  
Inv. Landscape - specifies horizontal orientation with page width being greater than its  
height. The top-right corner of the image is positioned in the media’s trailing right corner.  
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Unit 4: Printer Configuration  
USER MODE (TABLE 4-1)  
MENU  
DESCRIPTION  
Allows selection of the manner of determining the speed of media movement during non-print  
activity.  
Slew Speed Ctrl  
Automatic*  
Automatic - always the same as the print speed.  
Manual - allows the slew speed to be set. Selecting this option brings up another menu that  
allows a speed range from 2 to 10 ips. The factory default is 6 ips, but the maximum slew  
speed is also determined by theprinter model.  
Determines basic print image orientation.  
Head First - the edge of the image that has been determined to be the top will be printed  
first. In the case of a portait, the head will print and exit the printer first.  
Print Direction  
Head First*  
Foot First - the edge of the image that has been determined to be the bottom will be printed  
first. In the case of a portrait, the head will be printed and exit the printer last.  
Note: This feature will not change the orientation of any test patterns in the DIAGNOSTIC mode.  
Allows specification of the number of seconds after the buffer is empty that the printer will wait  
before it advances media to the tear bar position. This is applicable when Media Handling is set  
to Tear-Off Strip or Continuous mode and Continuous mode is set Tear-strip Full.  
Tear-Off Time  
01.0 seconds*  
The allowed range is .1 to 60.0 seconds and the factory default is 1.0 seconds.  
Allows a label to be detected at the tear bar for the Peel-Off Media mode.  
Fault Disable - factory default. The printer does not generate a fault condition if a missing  
label is encountered.  
Label Missing  
Fault Disable*  
Fault Enable - the printer generates a fault condition if a missing label is encountered.  
Determines how the printer handles images that are too large for one physical page length when  
using gap or black mark media.  
Enable - factory default. When the user selected page length is greater than the physical  
page length, the printer clips the excess data to fit the physical page and the excess data is  
lost. The media sensor consequently looks for the gap, notch, hole, or black mark and when  
detected, uses it as the top-of-form position for the next label. Any remaining data is clipped  
from the label being printed.  
Disable - when the user selected page length is greater than the physical page length  
dictated by the gap, notch, hole, or black mark on media, the printer continues to print the  
remaing excess data onto the next physicla page. The media sensor looks for the gap, notch,  
hole, or black mark only after the media has advanced the distance specified by the label  
length value in the Media Setup menu or by the Host Forms Length value sent by via the  
software. Any gaps, notches, holes, or black marks that exist prior to reaching the Label  
Length or Host Forms Length are ignored.  
Clip Page  
Enable*  
Note: When Disable is selected, media sensing reliability can be improved, but the correct label  
length value must be entered. If the value is too long, the printer will ignore the actual gap or mark  
it needs to detect. When gap sensing is used, the Label Length value is equal to the physical  
length of a die-cut or removable label. When eye-mark sensing is used, the Label Length value is  
the physical distance from the leading edge of one eye-mark to the leading edge of the next.  
This menu option determines how the printer handles data that was printing when an error  
occurred.  
Fault Reprint  
Enable*  
Disable - factory default. Will not reprint a label affected by an error condition.  
Enable - Will reprint a label affected by an error condition.  
When enabled and the printer is online, 1 to 4 asterisks will display on the LCD indicating the  
approximate amount of ribbon remaining on the supply spindle.  
Display Ribbon  
Enable*  
**** = full to 3/4 full, *** = 1/2 to 3/4 full, ** = 1/4 to 1/2 full, * = 1/8 to 1/4 full.  
Enable is the factory default.  
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Unit 4: Printer Configuration  
USER MODE (TABLE 4-1)  
MENU  
DESCRIPTION  
When enabled and the amount of ribbon remaining on the supply spindle is approximately 75 to  
50 meters or less, the ON LINE indicator of the operator panel will flash and ‘Ribbon Low’ will  
display on the second line of the LCD. The warning message will not prevent printing.  
Ribbon Near End  
Enable*  
The Display Ribbon option must be enabled for the warning to display. Disable is the factory  
default setting.  
This menu screen allows selection of millimeters or inches as the unit of measure.  
Inches is the factory default.  
Units  
In Millimeters*  
Allows selection of whether the Sensed Distance value derived from an Auto or Manual Calibrate  
will be used to set the Label Length value in the Media Setup menu.  
Manual - factory default. The Sensed Distance value derived from an Auto or Manual  
Calibrate will not override or change the Label Length value.  
Automatic - when an Auto or Manual Calibrate is performed, the Sensed Distance value  
derived from either calibration will override and change the Label Length value. If Auto or  
Calibrate is not performed, the current Label Length value will be used.  
Set Label Length  
Manual*  
Note: When Set Label Length = Automatic and the label sensor is set to Gap, the printer will  
subtract the Gap Length value (in the Sensor Setup menu of the Advanced Mode) from the  
Sensed Distance value obtained when the Auto or Manual Calibrate was performed. Setting the  
label length to ‘Automatic’ sets the ‘Use Label Length’ menu to ‘Disable’ in the Sensor Setup  
menu of the Advanced Mode.  
Allows selection of top-of-form detection fault. The printer displays a ‘Gap Not Detected’ fault and  
stops printing when media has advanced a distance equal to the selected quantity or more times  
the Label Length value set in menu.  
TOF Detect Fault  
3 labels*  
3 Labels - factory default.  
• 9 Labels  
• 1 Label  
Allows the top-of-form distance to be set using the TOF Adjust menu.  
Enable - enables the adjustment through the TOF Adjust menu.  
Disable - factory default. Disables the adjustment through the TOF Adjust menu.  
TOF Adjust Mode  
Disable*  
This option sets the distance from the top-of-form (TOF) that is left blank (unprinted) after a label  
has been removed in Tear-Off Strip. Printing normally starts at top-of-form, but when enabled, the  
print start position can be adjusted from 0.00 to 0.40 inches from top-of-form in increments of  
0.01 inches.  
TOF Adjust  
10.1 mm*  
This adjustment is useful if a die-cut label sticks to the platen because of jagged edges created  
by poor label removal using the tear bar. By controlling how much blank space there is from top-  
of-form, the amount of media called back after being torn off can be controlled.  
CONFIGURATION MODE (TABLE 4-2)  
MENU  
DESCRIPTION  
Permits entry into the CONFIGURATION Mode.  
CONFIG MODE  
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Unit 4: Printer Configuration  
CONFIGURATION MODE (TABLE 4-2)  
MENU  
DESCRIPTION  
Is the menu selection screen for the CONFIGURATION Mode.  
CONFIG MODE  
Save Config.  
Load Config.  
Print Config.  
Delete Config.  
Power-Up Config.  
Protect Config.  
Name Config 1  
Name Config 2  
Name Config 3  
Name Config 4  
Name Config 5  
Name Config 6  
Name Config 7  
Name Config 8  
Reset Cfg Names  
Auto Save  
This menu allows up to eight unique configurations to be saved to meet different printer  
requirements. These saved configurations eliminate the need to change the parameter settings  
as needed. The configurations are stored in memory and will not be lost when the printer is  
powered off.  
CONFIG MODE  
Save Config.  
Note: If the Protect Configs feature is enbled, the new configuration will not be saved unless the  
exisitng configuration has first been deleted.  
The factory default is 1.  
Is a sub-menu of the configuration save feature. This menu screen permits a particular print job to  
be assigned a numeral reference. As many as eight printer configurations may be saved.  
Save Config.  
1*  
Is an informational menu screen displaying the configuration is being saved.  
Saving  
Configuration  
The printer can store up to eight configurations in memory. This menu set allows the selection  
and loading of a specific configuration.  
CONFIG MODE  
Load Config.  
Is a sub-menu of the configuration load feature. This menu screen permits a particular  
configuration to be assigned a numeral reference. As many as eight configurations may be  
loaded.  
Load Config.  
Factory*  
The factory default is Factory.  
Is an informational menu screen displaying the configuration is being loaded.  
Loading Factory  
Configuration  
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Unit 4: Printer Configuration  
CONFIGURATION MODE (TABLE 4-2)  
DESCRIPTION  
MENU  
This menu set is used to print a list of various stored printer configurations. It is recommended  
that a printed list of loaded/saved configurations be kept for quick reference.  
CONFIG MODE  
Print Config.  
Is a sub-menu of the configuration print feature.  
The factory default is Current.  
Print Config.  
Current*  
This menu set is used to delete specific configurations stored in the printer’s memory.  
CONFIG MODE  
Delete Config.  
Allows the selection of the configuration to be deleted. The factory default may not be deleted.  
The factory default is 1.  
Delete Config.  
1*  
Is an informational menu screen displaying the configuration is being deleted.  
Deleting  
Configuration  
This menu set allows the selection of which stored configuration will be inilized when the printer is  
powered on. Any one of the saved configurations or the factory default configuration may be  
chosen.  
CONFIG MODE  
Power-Up Config.  
The factory default is Factory.  
Allows the selection of the configuration that will be initialized at startup.  
Power-Up Config.  
Factory*  
This menu set determines if a new configuration will overwrite an exisitng configuration.  
CONFIG MODE  
Protect Config.  
Allows the selection of the desired option.  
Disable - factory default. Will overwrite.  
Enable - will not overwrite.  
Protect Configs.  
Disable*  
There is a menu set for each of the saved configurations (1 through 8). By entering the specific  
menu set designated for a particular configuration, that configuration may be provided with a text  
name. The assigned text name may not exceed 15 characters.  
Name Config 1  
1
When a configuration has been assigned a name here, all other menus (Save, Load, Print,  
Delete, Power-Up, Protect) relative to that particular configuration will also display the assigned  
file name.  
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Unit 4: Printer Configuration  
CONFIGURATION MODE (TABLE 4-2)  
DESCRIPTION  
MENU  
This menu screen permits the designation of the desired file name. Use the arrow keys of the  
printer’s operator panel to scroll and select appropriate characters in the appropriate sequence.  
Name Config 1  
1*  
This menu set permits file names for print configurations to be reset to their respective default  
configuration number. Either a particular file may reset or all.  
CONFIG MODE  
Reset Cfg Names  
The available options for file name reset is 1, 2, 3, 4, 5, 6, 7, 8, or All. The factory default is 1.  
Reset Cfg Names  
1*  
This menu set allows selection of whether the printer will automatically prompt the operator to  
save alterations made to any of the stored configurations.  
CONFIG MODE  
Auto Save  
Allows selection of the desired menu option.  
Enable - factory default. Will prompt.  
Disable - will not prompt.  
Auto Save  
Enable*  
Note: If currently in the Factory Config menus and a change is made, pressing ENTER saves to  
Config 1 or the next available configuration set and becomes the Power-Up Config.  
If the Current Config is configuration set 1 and a change is made, pressing ENTER will save the  
change to Config 1.  
ADVANCED MODE (TABLE 4-3)  
MENU  
DESCRIPTION  
Permits entry into the ADVANCED Mode.  
ADVANCED MODE  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Is the premiere menu screen of the Advanced Mode. Allows scrolling and selection of its primary  
menu options.  
ADVANCED MODE  
Media Handling  
Adv Continuous  
Print Mode  
Gap/Mark Sensor  
Run Auto Cal  
Run Profile  
Power Saver Time  
Pwr Save Control  
Display Language  
Alarm  
Auto Online  
Cancel Key  
Ret. Status Port  
Del Char frm F1s  
Ld Char from F1s  
Save Char to F1s  
Del Char frm RAM  
Ld Char at PwrUp  
Del Set frm F1s  
Ld Set from F1s  
Save Set to F1s  
Del Set from RAM  
Ld Set at PwrUp  
Main FFS  
Optimize&Reboot  
Print File List  
Auto Locking  
Set Lock Key  
Max Font Buffer  
Max Cache Memory  
Max Cached Char  
Standard Chars.  
Bold Chars.  
Extra Bold Char.  
OCR-A Chars.  
OCR-B Chars.  
Tall Characters  
Batch Counter  
Disp. Intensity  
Sensor Setup  
Admin User  
Permits selection of the media handling method desired.  
Tear-Off - factory default. Prints labels until the print buffer is empty, then positions the last  
label over the tear bar for removal.  
Continuous - prints continuously and feeds the printed labels along with its backing paper.  
Peel-Off - prints die-cut labels and automatically peels away the backing paper as each label  
advances from the printer. The printer waits until the printed label is taken for application  
before printing the next label. This method is only supported whenthe Value Peel or the Peel-  
Off Rewinder option is installed. A Remove Label message will display on the LCD prompting  
label removal for each label printed.  
Media Handling  
Continuous*  
Cut - cuts printed labels or tags at the user specified intervals. Cutting may occur after each  
printed label/tag or following a specified quantity. Only available with cutter asembly installed.  
Rewind - rewinds printed labels onto a spindle assembly. This option is used for efficient  
storage of the printed labels to be applied at a later date. Only available with rewinder  
assembly installed.  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Allows selection of special media modes when the Continuous option is chosen as the Media  
Handling method.  
Standard - factory default. Printing occurrs without automatic media offset or positioning for  
each consecutive label. In such applications, the FEED key may need to be pressed to  
position the next label for printing. Will result in a blank label being fed between each printed  
label to advance the media sufficiently to remove the printed label.  
Tear-Off - provides offset movement of the media to postion the perforated line of its backing  
paper at the tear bar. This option will not result in blank labels as with the Standard method,  
but only supports label lengths 2.50 inches or longer.  
Adv Continuous  
Standard*  
Tear-Strip Full - provides offset movement of the media to position the perforated line of its  
backing paper at the tear bar once the print buffer is empty for a period Test Strip Time  
(media is not aligned at the tear bar until that time expires). when printable data is again  
detected, a blank label is automatically fed resulting in one blank label between each print  
job. This option supports label lengths 2.50 inches or longer. Shorter label lengths will result  
in two or more blank labels to be automatically fed at the beginning of each print job.  
This option specifies the media type to be used.  
Transfer - factory default. Indicates thermal transfer media requiring ribbon stock.  
Direct - indicates direct thermal printing using heat sensitive media without ribbon stock.  
Print Mode  
Transfer*  
Allows specification of the label sensor to be used relative to the media type for label length  
indication (gap, notch, hole, eye-mark).  
Gap - factory default. Select when using media with a liner space between die-cut labels or  
when using tag stock with notches or holes as length indicators on white background media.  
The top-of-form position is the leading edge of the die-cut label (trailing edge of the gap,  
notch, hole).  
Gap/Mark Sensor  
Gap*  
Disable - select when using media without label length indicators (without gap, notch, hole,  
eye-mark) or to ignore any present length indicators. When this option is chosen, label length  
will be based on the Label Legth value entered in the Media Setup menu or the value sent via  
host software.  
Mark - select when using eye-mark media or tag stock. The top-of-form position is the  
leading edge of the eye-mark indicator (black mark).  
This feature is used to improve the sensitivity and reliability of the printer’s label sensor in  
detecting reference indicators (gap, notch, hole, eye-mark) as well as, a paper-out condition.  
Press the ENTER key of the operator panel while ‘Run Auto-Cal’ is displayed on the LCD. the  
printer will then advance media the distance required to accurately detect the label length  
indicator, then stop at the top-of-form position. The LCD will momentarily display the Sensed  
Distance. The end result will be a change to the Gap/Mark Threshold, Paper-Out Threshold, and  
Sensed Distance values that the printer will use. The changes will take effect immediately within  
the current configuration menu.  
ADVANCED MODE  
Run Auto Cal  
Is an informational menu screen. Indicates that automatic calibration is in process from Run Auto-  
Cal.  
Please Wait  
Run Auto-Cal is successfully completed when the Sensed Distance displayed correctly matches  
that of the installed media. When Gap is selected, the Sensed Distance will be representative of  
the length from the trailing edge of one gap to the trailing edge of the next gap (one label + one  
gap). When Mark is selected, the Sensed Distance will represent the length form the leading  
edge of one eye-mark to the leading edge of the next eye-mark. Run Auto-Cal supports label  
lengths up to 24 inches.  
Sensed Distance  
XX.X mm*  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
This feature provides a graphical printout showing the relationship of the Paper-Out Threshold  
and the Gap/Mark Threshold. The profile printed is to assist in setting the thresholds for difficult  
media (preprinted labels and labels with poor gap/media dynamic range).  
ADVANCED MODE  
Run Profile  
When selected, the printer will advance media and print the media profile along the length of  
each label. The factory default is Print Profile.  
Displays while the printer is printing the media profile. Will continue to print until the ENTER key is  
pressed.  
Media Profile  
Enter to Stop  
Permits entry into the Power Saver TIme sub-menus.  
ADVANCED MODE  
Power Saver Time  
The user specified time interval for this parameter sets the amount of idle time before the printer  
goes into Power Saver Mode. Pressing any key or sending a print job removes the power saver  
message from the LCD.  
Power Saver Time  
15 minutes*  
The options are 1, 5, 10, 15, 30, 45, 60, and 240 minutes. The factory default is 15 minutes.  
Permit the Power Saver mode to be enabled or disabled as preferred.  
Enable - factory default. Permits the setting from the Power Saver Time menu to become  
effective.  
Pwr Save Control  
Enable*  
Disable - the power saver feature will not function.  
This menu permits the language to be chosen that will appear on the operator panel LCD. The  
language options are: English, German, French, Itilian, Spanish, or Portugese.  
Display Language  
English*  
The factory default is English.  
The printer has an integrated audible alarm that may be enabled to alert the user of detected  
faults. The manner of audible may also be determined in this menu.  
Alarm  
On*  
On - factory default. The audible alarm sounds 3 beeps when a fault occurs.  
Cont. Beep - the audible alarm emits a continuous beep upon the detection of a fault.  
Off - the audible alarm feature is disabled. Sound is not emitted upon a fault detection.  
This menu screen will only appear if the real-time clock chip has been installed. If installed, the  
menu will allow the time and date to be set. The time and date is expressed in hh:mm  
YYYYMMMDD.  
Set Calendar  
MM/DD/YY  
hh:mm  
hh = hour, mm = minute, MMM = month, DD = day, YYYY = year  
Allows the determination of whether the printer will automatically power up in the online state.  
Enable - factory default. The printer powers up in the online state.  
Auto Online  
Enable*  
Disable - the printer powers up in the state that conditions dictate.  
Permits the determination of whether a cancel key may be used in the offline mode to clear all  
data in the print buffer. The deleted data will not be printed. If enabled, the cancel key located on  
the host computer keyboard shall be the underscore (_) key.  
Cancel Key  
Enable*  
Enable - factory default. The cancel key is functional.  
Disable - the cancel key is not functional.  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
This option selects the port for the Return Status Commands (i.e., ~STATUS (PGL) and ~HS  
(PPI/ZGL)) to send the status back to the host.  
Ret. Status Port  
Disable  
The options are Serial, E-NET Stat Port, USB, IEEE 1284, Disable, E-NET Data Port.  
Serial is the factory default.  
Each option when selected, permits the deletion, loading, or saving of characters or overlay sets  
to/from flash memory or Ram.  
Del Char frm F1s - deletes downloaded character(s) from flash memory.  
Ld Char from F1s - loads downloaded character(s) from flash memory.  
Save Char from F1s - saves downloaded character(s) to flash memory.  
Del Char frm RAM - deletes downloaded character(s) from RAM.  
ADVANCED MODE  
Del Char frm F1s  
Ld Char from F1s  
Save Char from F1s  
Del Char frm RAM  
Ld Char at PwrUp  
Del Set frm F1s  
Ld Set from F1s  
Save Set to F1s  
Del Set from RAM  
Ld Set at PwrUp  
Main FFS  
Ld Char at PwrUp - loads downloaded character(s) from flash memory at power up. Can  
enable or disable. Disable is the factory default.  
Del Set frm F1s - deletes downloaded overlay set(s) from flash memory.  
Ld Set from F1s - loads downloaded overlay set(s) from flash memory.  
Save Set to F1s - saves downloaded overlay set(s) to flash memory.  
Del Set from RAM - seletes downloaded overlay set(s) from RAM.  
Optimize&Reboot  
Ld Set at PwrUp - loads downloaded overlay set(s) from flash memory at power up. Can  
enable or disable. Disable is the factory default.  
Main FFS -  
Optimize&Reboot - reclaims flash space from deleted flash files. After pressing the ENTER  
key on the printer’s operator panel, wiat for the printer to reboot. Will optimize both the Main  
and Extd file system if present.  
Main Flash File System.  
Overwrite Files - factory default. This option prevents files in the main file system from being  
overwritten by disabling the overwrite function.  
MAIN FFS  
View Main Files - displays a list of files in the main file system. Pressing ENTER on the  
printer’s operator panel display file size.  
Overwrite Files  
View Main Files  
Delete Files  
Delete Files - allows deletion of files in the main file list. Contact your adminstrator for  
assistance.  
Flash Avail.  
Flash Avail. - displays the amount of flash memory available to save or download files into  
main flash.  
Is the screen that appears if the View Main Files option is selected from the MAIN FFS menu  
screen. Displays the list of files in the main file system.  
View Main Files  
XXXXX.XX  
Is the screen that appears if the Flash Avail. option is selected from the MAIN FFS menu screen.  
Displays the amount of flash memory available to save or download files into flash.  
XXXXX.XX  
XXXXXX Bytes  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Extended Memory Card - Flash File System  
Overwrite Files - factory default. This option prevents files in the extended file system from  
being overwritten by disabling the overwrite function.  
EMC FFS  
View Main Files - displays a list of files in the extended file system. Pressing ENTER on the  
printer’s operator panel display file size.  
Overwrite Files  
View Main Files  
Delete Files  
Delete Files - allows deletion of files in the extended file list. Contact your adminstrator for  
assistance.  
Flash Avail.  
Flash Avail. - displays the amount of flash memory available to save or download files into  
extended flash.  
Is the screen that appears if the View EMC Files option is selected from the EMC FFS menu  
screen. Displays the list of files in the extended file system.  
View Extd Files  
XXXXX.XX  
Is the screen that appears if the Flash Avail. option is selected from the EMC FFS menu screen.  
Displays the amount of flash memory available to save or download files into extended flash.  
XXXXX.XX  
XXXXXX Bytes  
Prints a summary of the files stored in extended flash memory and several statistics on file  
system usage.  
ADVANCED MODE  
Print File List  
Is a menu option within the main menu of the ADVANCED MODE and allows advancement to the  
Auto Locking sub-menu to be enabled or disabled as desired.  
ADVANCED MODE  
Auto Locking  
Is the sub-menu of the Auto Locking feature.  
Disable - factory default. The ENTER key of the printer’s operator panel must be manually  
locked.  
Auto Locking  
Disable*  
Enable - the printer automatically locks the ENTER key 5 minutes after the last operator  
panel key is pressed.  
Is a menu option within the main menu of the ADVANCED MODE and allows advancement to the  
Set Lock Key sub-menu to select a lock key.  
ADVANCED MODE  
Set Lock Key  
Normally, the down arrow key and the ENTER key is pressed simultaneously to lock or unlock the  
printer menu. This set of menus allows a personal choice of operator panel keys for this purpose  
as long as they are not already used for another function. There is not a limit on how many keys  
can be selected.  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Is the sub-menu of the Set Lock Key feature.  
When this menu is displayed, simultaneously press the combination of keys desired to be the  
new lock keys.  
If the entry is valid, the display will read “Enter the new lock key again”. Accurately repeat the  
entry and “Lock key has been changed” will appear. In case of an error in the second entry,  
“Validation Failed” will appear and the process must be begun again.  
Select a new  
lock key  
If the entry was invalid, the display will read “Invalid key selection” and another set of keys will  
have to be chosen.  
The new lock key designation will remain in effect even if the printer is powered off and then on  
again. Press the FUNCTION key to exit the Advanced Mode.  
Is a menu option within the main menu of the ADVANCED MODE and allows advancement to the  
Max Font Buffer sub-menu.  
ADVANCED MODE  
Max Font Buffer  
Allows selection of the maximum amount of DRAM to be allocated for downloading fonts (True-  
Type, Scalable, Bit-Map). The range is from 100 to 800 KBytes. Factory default is 100 KBytes.  
Max Font Buffer  
100 KBytes*  
Maximum Cache Memory. This option specifies the size of the memory block that can be  
allocated to the font cache. The font cache stores bitmaps that are created on demand from the  
font outlines stored on the printer flash. The cache allows the printer to print scalable fonts at  
optimum speed.  
To calculate the memory requirement, use the following equation:  
Max Cache Memory  
900 KBytes*  
(HS x VS x Average Height x Average Width x NumOf Char)/8  
HS = horizontal resolution, VS = vertical resolution, Average Height = average character height in  
inches, Average Width = average character width in inches, NumOf Char = number of characters  
to be cached.  
For most applications, the default settings for font memory is acceptable. Therefore, do not  
change the defaults unless the application requires an uncommon memory configuration.  
Maximum Cached Characters. This option specifies the size of the largest character that can be  
stored in the font cache. To calculate the memory requirement, use this equation:  
(HS x VS x Average Height x Average Width)/8  
Max Cached Char  
01 KBytes*  
HS = average character height in inches, VS = vertical resolution, Average Height = average  
character height in inches, Average Width = average character width in inches, NumOf Char =  
number of characters to be cached.  
For most applications, the default settings for font memory is acceptable. Therefore, do not  
change the defaults unless the application requires an uncommon memory configuration.  
This menu entry permits the thickness or font weight of standard text fonts to be adjusted. The  
range is 0 to 512, and the factory default is 340.  
Standard Chars.  
340*  
This menu entry permits the thickness or font weight of bold text fonts to be adjusted. The range  
is 0 to 512, and the factory default is 448.  
Bold Chars.  
448*  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
This menu entry permits the thickness or font weight of extra bold text fonts to be adjusted. The  
range is 0 to 512, and the factory default is 504.  
Extra Bold Char.  
504*  
For most applications, the default settings for font memory is acceptable. Therefore, do not  
change the defaults unless the application requires an uncommon memory configuration.  
Permits character weight adjustment of resident OCR-A characters. The allowed range is 0 to  
512, and the factory default is 384.  
OCR-A Chars.  
384*  
Permits character weight adjustment of resident OCR-A characters. The allowed range is 0 to  
512, and the factory default is 304.  
OCR-B Chars.  
304*  
Increases the point height of resident Intellifont characters.  
Disable - factory default. Standard resident font character height is maintained.  
Enable - increases the point height by approximately 10%.  
Tall Characters  
Disable*  
Permits the display of the quantity of pages remaining in a print job.  
Enable - factory default. Will display on the operator panel LCD. Is only supported in PGL  
and ZGL. If the correct execute command is absent from the print file, “0 Pages” will  
continually display.  
Batch Counter  
Disable*  
Disable - the quantity of pages remaining to be printed will not display. Instead, the Active  
emulation and interface will display on the operator panel LCD.  
Display Intensity. Is a menu option within the main menu of the ADVANCED MODE and allows  
advancement to the Disp. Intensity sub-menu.  
ADVANCED MODE  
Disp. Intensity  
Display Intensity. Allows the light intensity of the operator panel LCD to be adjusted. The  
allowable range is 0 to 20, the factory default is 10.  
Disp. Intensity  
8*  
Is the first menu screen of the Sensor Setup portion of the ADVANCED MODE. The sub-menus  
to follow allow values and settings to be established relative to the printers media sensors.  
SENSOR SETUP  
Sensed Distance  
This value represents in inches, the distance that was sensed between the top-of-form of one  
label to the top-of-form of the next label. With gapped media loaded, the distance equals the  
physical label length plus one gap, notch, or hole (trailing edge to trailing edge).  
Sensed Distance  
XX.X mm  
With eye-mark media loaded, the distance equals the leading edge of one eye-mark to the  
leading edge of the next eye-mark. This value is automatically determined only after successful  
completion of Auto or Manual Calibrate and cannot be manually changed. The factory default is  
0.00 inches.  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
This menu sets a value that when exceeded by the output of the media sensor, is recognized by  
the printer as a gap or eye-mark. When Auto or Manual Paper Calibrate is performed, the value  
displayed is equal to the gap/eye-mark threshold value set by this procedure. If running the  
procedure does not provide a reliable top-of-form detection (e.g., when using unusual media), the  
Gap/Mark Thresh value can be manually set to th desired value.  
Gap/Mark Thresh  
XXX*  
The factory default is 171 with a range of 000 to 255.  
Note: If the Gap/Mark Sensor (in ADVANCED MODE) is set for gap sensing, the factory default is  
140. The factory default is 75 for eye-mark sensing.  
This menu allows selection of a value that when exceeded by the output of the media sensor, is  
recognized by the printer as a paper-out condition. When Auto or Manualcalibrate is performed,  
the value displayed is equal to the paer-out threshold value set by this procedure. If running this  
procedure does not provide a reliable paper-out detection (e.g., when using non-standard media),  
the Paper Out Thres value can be manually set to the desired value.  
Paper Out Thresh  
XXX*  
The factory default is 171 with a range of 000 to 255.  
Note: If the Gap/Mark Sensor (in ADVANCED MODE) is set for gap sensing, the factory default is  
160. The factory default is 150 for eye-mark sensing.  
This menu provides another method of improving the printer’s media sensing and is only used  
when Auto Calibrate has failed or the Gap/Mark Threshold or Paper Out Threshold values  
derived from Auto Calibrate do not improve the media sensors’ gap or eye-mark sensing  
capability.  
SENSOR SETUP  
Run Manual Cal  
Is the final stage of the Run Manual Cal process. The printer uses the statistically derived values,  
advances media, stops at the top-of-form position, and momentarily displays the Sensed  
Distance. When complete, the Gap/Mark threshold, Paper Out Threshold, and the Sensed  
Distance values the printer will use is changed. These value changes take effect immediately  
within the current configuration menu.  
REMOVE MEDIA  
Press Enter  
This menu prompts the operator to manually insert just the liner (paper backing) for Gap sensing,  
or the black bar (eye-mark) for Mark sensing. Ensure that either is underneath sensor prior to  
pressing the ENTER key of the preinter’s operator panel.  
LOAD LINER  
Press Enter  
This menu prompts the operator to manually insert both the liner (paper backing) with label for  
Gap sensing, or the black bar (eye-mark) with label for Mark sensing. Ensure that either is  
underneath sensor prior to pressing the ENTER key of the preinter’s operator panel.  
LOAD MEDIA  
Press Enter  
Is the first menu screen of a sub-menu set within Sensor Setup of the ADVANCED MODE. The  
sub-menu to follow determines if the printer will perform a self-test and automatic calibration  
when the printer is powered on.  
SENSOR SETUP  
Pwr Up Auto-Cal  
Allows determination of whether the printer will perform a self-test and automatic calibration when  
the printer is powered on. If enabled, once the automatic calibration is complete, the printer will  
momentarily display the determined Sensed Distance.  
Pwr Up Auto-Cal  
Enable*  
Enable - factory default. Automatic calibration will be performed at power up initialization.  
Disable - automatic calibration will not be performed upon initialization.  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Head Automatic Calibration. Allows selection of whether the printer performs a media calibration  
after a Printhead Open fault.  
Head Auto-Cal  
Enable - factory default. Performs media calibration each time the fault condition is cleared.  
Enable*  
Disable - does not perform media calibration when the fault has been cleared.  
Is the first menu screen of a sub-menu set within Sensor Setup of the ADVANCED MODE. The  
sub-menu to follow determines if online automatic calibration will be enabled or disabled.  
SENSOR SETUP  
Online Auto-Cal  
Determines if automatic calibration will occur when the printer is online. Will perform Run Auto-  
Cal and when complete, the printer will momentarily display the Sensed Distance, then resume  
printing any pending jobs.  
Disable - factory default. Automatic calibration will not occur each time the printer is brought  
online.  
Online Auto-Cal  
Disable*  
Enable - automatic calibration will occur each time the printer is brought online.  
Note: This feature will not function when there is data in the buffer and when Fault Reprint of the  
USER MODE is enabled. This feature must also be enbled prior to printing any data.  
Permits automatic compensation for any media imperfections that may affect the sensor’s ability  
to read reference indicators.  
Disable - factory default. When the leading edge of a gap is detected, the printer  
continuously looks for the leading edge of the next label and uses it as the top-of-form  
position.  
Gap Windowing  
Disable*  
Enable - when the leading edge of a gap is detected, the printer ignores the first 90% of the  
gap length value specified in the Gap Length menu option. The result is that cross  
perforations or unusual media discrepancies within the gap are filtered out. This allows the  
printer to reliably detect the actual leading edge of the next label and use it as the top-of-form  
position. With this option, perforations or unusual media discrepancies within the gap can  
cause inaccurate top-of-form detection.  
Allows the actual length (height) of a gap measured in .01 inch increments to be set. The  
allowable range is 0.05 to 1.00 inches.  
Gap Length  
3 mm*  
Note: If an incorrect gap length is set, the image on the label will shift accordingly.  
The factory default is 0.12 inches.  
Setting determines if a calibration (Run Auto-Cal or Pwr Up Auto-Cal) will be performed while in  
the Peel-Off Media Handling mode.  
Disable - factory default. The printer will not permit calibration and a “CANNOT CALIBRATE/  
Disable Peel-Off” message will breifly display. Additionally, if PwrUp Auto-Cal is enabled, the  
printer will not perform calibration at power up.  
Cal in Peel Mode  
Disable*  
Enable - Run Auto-Cal can be performed from the operator panel. If the PwrUp Auto-Cal  
option is enabled, calibration will be performed at power up.  
Minimum Calibrate Delta. Permits the sensor minimum threshold value that is required to detect  
the difference between the label and a gap, notch, hole or eye-mark to be changed. This allows  
bolder gaps to be used as the top-of-form while intermidiate gaps are ignored.  
Min Calib Delta  
020*  
Increasing the value makes the sensors less sensitive to intermidiate gaps or noise. Decreasing  
the vlaue makes the sensors more sensitive for detecting gaps on low contrast media where  
there is little differnece between the label and the liner.  
The factory default is 012 with a range of 012 to 050.  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Determines if the Label Length value set in the Media Setup menu is used during Run Auto-Cal.  
Run Auto-Cal relies exclusively in its ability to detect varying transitions between labels and gaps,  
notches, holes, or eye-marks while advancing media during the calibration process to determine  
sensed distance. The amount of media advanced is based on the quantity of transitions detected.  
Althugh the Use Lable Length keeps its value (enable/disable) at all times, it will always be  
disabled when Set Label Length is set to Automatic. The correct setting will take effect when Set  
Label Length is set to manual. Based on the setting on the Label Length menu in the USER  
MODE, the Use Label Length menu will be ignored.  
Use Label Length  
Disable*  
Disable - factory default.  
Enable - the Label Length value set in the USER MODE is used in the calibrate algorithm.  
This causes the Run Auto-Cal process to advance media the minimum distance to detect the  
true gap, notch, hole, or eye-mark used for top-of-form sensing. This resolves problems  
where the sensors may mistake high noise levels or preprinted images within the label as the  
reference indicator that could result in a sensed distance value much shorter than the actual  
label length. Note that setting a Label Length value less than half the actual label length in  
use will result in erroneous sensed distance values when Run Auto-Cal is performed.  
This option allows the user to select the optimal threshold range for the label stock in use. The  
printer defaults to using a threshold range of 50% of the positive going pulse that represents each  
reference indicator detected after doing an Auto or Manual calibrate. the printer then detects  
anything within the label with that threshold range as top-of-form.  
While this range is ideal for most medias, some labels with a preprinted image,liner gap or inlay  
can confuse the media sensors causing a false top-of-form detection. In most cases this can be  
resolved selecting a higher threshold range so the printer will only trigger on the true top-of-form  
position.  
Threshold Range  
50%*  
Note: A new threshold range will not take effect until an Auto or Manual Calibate is successfully  
performed. Run a Media Profile after a Calibrate to visually verify that the new range is the best  
possible selection.  
The factory default is 50% with an allowable range of 5 to 95% in 5% increments.  
Mark Top-Of-Form Detect. Allows selection of the point of measure for the start print position to  
be determined.  
Mark TOF Detect  
Mark Trail Edge*  
• Mark Trailing Edge - factory default. Printer adjusts the top-of-form to the label’s trailing  
edge.  
Mark Leading Edge - printer adjusts the top-of-form to the label’s leading edge.  
SERIAL INTERFACE MODE (TABLE 4-4)  
MENU  
DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE (TABLE 4-4)  
MENU  
DESCRIPTION  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Serial Port  
Printer Mgt  
Determines whether the print data code will be deleted. Hexadecimal graphic data will not be  
deleted.  
Ignore CR/LF  
No*  
No - factory default. Will not be deleted.  
Yes - will delete all carriage returns (CR) and line feed (LF) commands in the data stream -  
including graphics and 2D barcodes.  
This menu screen is only available when Status 5 is selected for Bi-Com interface. Determines  
how the printer will react if the item number (ID Command) is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the item number is included in  
the format.  
Item No. Check  
Disable*  
Cancel - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Com  
interface. Determines how the printer will react if the BCC is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the BCC is included in the  
format.  
BCC Check  
Disable*  
Cancel - errors when the incorrect BCC is being accessed. When the printer is broght back  
online from an error, by pressing the Line key, the incorrect job is printed.  
Resume - error when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
The history buffer stores a history of printer statuses. Is only available when Status 5 is selected  
for Bi-Com interface.  
History Buffer  
Temporary*  
Temporary - factory default. Store the history buffer in the internal RAM. This memory is  
deleted when the printer’s power is turned off.  
Permanent - stores the history buffer in Flash (internal or optional) Memory. This memory  
can only be cleared through the printer’s display.  
Communication Protocol. Selects the mode of Bi-Directional communications. In most cases this  
menu does not need to be altered and is meant to help support legacy applications which may  
have incorporated older bi-directional statuses. Anything other than Staus 5 or Standard (none) is  
not recommended.  
Status 5 - factory default. Most advanced of the options. This status is the most recent and  
represented in the interface specifications. For more information, refer to the appropriate  
section in the programming and interface guide.  
Comm. Protocol  
Status 5*  
Standard - bi-directional interface is not used.  
Status 2 - legacy bi-directional support. Not recommended for new applications.  
Status 3 - legacy bi-directional support. Not recommended for new applications.  
Status 4 - legacy bi-directional support. Not recommended for new applications.  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE (TABLE 4-4)  
DESCRIPTION  
MENU  
Is the main menu screen for the Host Interface option of the INTERFACES mode. There are only  
two options relative to the serial interface, ignore all others.  
Host Interface  
Serial - factory default. Allows the operator to select the interface and the relative menus will  
follow.  
Serial*  
Auto Switching - the printer automatically switches to the relative interface type and moves  
into the applicable menus.  
Is the menu selection screen for the Serial Port option of the INTERFACES mode.  
Serial Port  
Baud Rate  
Word Length  
Stop Bits  
Parity  
Data Protocol  
Buffer Size in K  
Trickle Time  
Time Out  
Report Status  
Data Term Ready  
Request to Send  
Poll Character  
Poll Response  
Idle Response  
One Char Inquiry  
Printer Status  
Framing Errors  
Allows setting the baud rate for the serial interface. The baud rate is the speed serial data is  
transferred between the host computer and the printer. The options for RS232 and RS422 are  
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baud.  
Baud Rate  
19200*  
Note: If using RS232 and the selected baud rate is greter than 19200, data loss may occur. To  
correct this, it may be necessary to lower the baud rate or use RS422. An increase in the Buffer  
Size in K parameter from the default (1 Kbyte) may be required to improve performance.  
The factory default is 9600.  
This menu allows the length of the serial data word to be set. The data word length can be set to  
7 or 8 bits and must match the corresponding data bits setting in the host computer.  
Word Length  
8*  
The factory default is 8.  
This menu allows the quantity of stop bits in the serial word to be set. either 1 or 2 stop bits may  
be selected, but the setting must match the corresponding stop bit setting in the host computer.  
Stop Bits  
1*  
This menu screen allows the parity to be set, but the setting must match that of the host  
computer. The options are: Odd, Even, Mark, Sense, or None.  
Parity  
None*  
The factory default is None.  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE (TABLE 4-4)  
MENU  
DESCRIPTION  
Allows the serial interface protocol type to be selected to meet host interface requirements.  
• DTR - The printer controls the data flow by sending this hardware signal to the host. If there  
is enough room in the printer buffer, the printer will send a high signal; if the buffer is full, the  
printer will send a low signal. DTR tells the host if it is safe to send more data (if the host  
sends data during an unsafe condition, data will be lost). DTR is not available when RS422 is  
selected.  
XON/XOFF - factory default. The printer controls the flow of communication from the host by  
turning the transmission on and off. In some situations, such as when the buffer is full or the  
timing of signals is too slow/fast, the printer will tell the host to stop transmission by sending  
an XOFF character. An XOFF character is sent when the quntity of empty bytes in the buffer  
is less than or equal to 25 percent of the buffer size. If the host keeps sending data after an  
XOFF is sent, the printer firmware will continue to send an XOFF for every 16 characters  
received. When cleared, the printer will resume receiving data (XON). The data does not  
have any End of Text Codes; XON/XOFF is a non-block protocol.  
ETX/ACK - End of Text/Acknowledge. The host controls the flow of communication to the  
printer by sending a block of data and ending the block with an End of Text (ETX) signal.  
When the printer receives the EXT signal, it acknowledges the ETX, thereby acknowledging  
it has received the entire block of data.  
ACK/NAK - Acknowledge/Negative Acknowledge. When the device acknowledges ACK, it  
has accepted a transmission. When the device acknowledges NAK, it has not accepted a  
transmission.  
Data Protocol  
DTR*  
Series1 1 Char - The printer controls the flow of communicaiton from the host by turning the  
transmission on and off using repsonse characters sent to the host. If the quantity of valid  
bytes in the buffer reaches 75 percent of the buffer size, the online or offline and buffer full  
response character is sent. If the buffer is completely full, an online or offline buffer full  
response is sent every time a character is sent to the host. Whever the printer state changes  
to online or offline, the appropriate response character is sent. If the idle response option is  
enabled, the printer will send a response character every two seconds while the quantity of  
valid bytes in the buffer is less than 75 percent of the buffer size. If a poll character is  
received (configurable from the Poll character xx Hex option on the operator panel from the  
Hex 0 through FF), the printer will send a response character in milliseconds later  
(configurable from the Poll character xx MS on the operator panel from 0 throgh 30). This in  
milliseconds is called the poll delay. The poll character will be removed from the input data  
stream and will not be processed. This may cause problems with the transmission binary  
data (e.g., control codes, bit image, etc.). If a poll delay is started due to the receipt of a poll  
character and another poll character is received, the second poll character has no effect and  
is removed from the input data stream. If a transmission (from buffer full to empty or online to  
offline) occurs during a poll delay, the new printer state will be sent at the end of the poll  
delay.  
Series1 2 char - This protocol behaves exactly the same as the Series 1 Char except there  
is a two-character response to the host.  
This menu configures the amount of memory allocated for the serial port buffer. The range is 1 to  
16 Kbytes in 1 kbyte increments.  
Buffer Size in K  
16*  
Note: If a baud rate 19200 or greater is selected, the Buffer Size in K parameter may need to be  
increased from the default to 16 Kbytes to improve performance.  
The factory default is 16.  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE (TABLE 4-4)  
DESCRIPTION  
MENU  
When the printer is printing data from a host and a second job is recieved by the printer from a  
different host, Trickle Time prevents the second host from timing out while waiting for its data to  
be printed. In order to support this feature, the port has to be able to accept data from the host  
and store it for future use.  
For example, the printer is printing a job from the serial port and then receives a second print job  
from the parallel port, the data from the parallel port will trckle bit by bit into the print buffer to  
prevent a timeout error from being sent back to the host connected to the parallel port.  
Trickle Time  
1/4 sec*  
The selected value should be less than the host timeout value, but not too much shorter or else  
the printer fills up its buffer too fast. This function is applicable for C/T hotport.  
the options are 1/4, 1/2, 1, 2, 4, 8, and 16 seconds and Off. The factory default is 1/4.  
This is the value used by the printer to time out from the current port and check the other selected  
Port Types fro data print. When the printer has not received data from the host after a certain  
period of time, it must timeout in order to service other ports.  
Timeout  
10 sec*  
The factory default is 10 seconds with an allowable range of 1 to 60 seconds.  
When a fault condition occurs in the printer, normally only the active port reports the fault to the  
host. Whe the Report Status menu option is enabled, the port will report any fault even when it is  
not the current, active port.  
Report Status  
Disable*  
The options are Disable and Enable. The factory default is Disable.  
Data Terminal Ready. This configuration is part of hardware flow control and determines when the  
Data Terminal Ready (DTR) signal is generated. This signal indicates if the printer is ready to  
receive data.  
True - factory default. Continuaously asserts the DTR signal.  
Data Term Ready  
True*  
False - never asserts the DTR signal.  
On-Line and BNF - buffer not full. Asserts the DTR signal when the printer is online and the  
internal serial buffer is not full.  
Off-Line or BF - buffer full. Asserts the DTR signal when the printer is offline or the internal  
serial buffer is full.  
On-Line - asserts the DTR signal when the printer is online.  
This configuration is part of hardware flow control and determines when the Request to Send  
(RTS) signal is generated. This signal indicates whether or not the printer is ready to receive  
data.  
On-Line and BNF - factory default. Asserts the RTS signal when the printer is online and  
the internal serial buffer is not full.  
Request to Send  
On-Line and BNF*  
Off-Line or BF - buffer full. Asserts the RTS signal when the printer is offline or the internal  
serial buffer is full.  
On-Line - asserts the RTS signal when the printer is online.  
False - never asserts the RTS signal.  
True - factory default. Continuaously asserts the RTS signal.  
This option is for the Series1 protocol. Whenever the printer receives this character, it sends a  
response to the host indicating the current state of the printer (refer to Series1 protocol).  
Poll Character  
00 Hex*  
The allowable range is 00 to FF Hex, and the factory default is 00 Hex.  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE (TABLE 4-4)  
DESCRIPTION  
MENU  
This option is for the Series1 protocol. After receiving a poll character, the printer will wait the poll  
response time in milliseconds before sending the response.  
Poll Response  
The allowable range is 0 to 30 ms, and the factory default is 0 ms.  
0 ms*  
This option is for the Series1 protocol.  
Disable - factory default.  
Idle Response  
Disable*  
Enable - the printer sends a response character every two seconds while the quanity of valid  
bytes in the buffer is less than 75 percent of the buffer size.  
One Character Enquiry. This mode uses the poll character to detect a request from the host and  
sends a response back to the host.  
One Char Enquiry  
Disable*  
Disable - factory default. Poll character will not detect.  
Enable - poll character will detect.  
If enabled, allows the printer to respond according to two different response tables when an ENQ  
command is sent to the printer.  
Disable - factory default. A response is not sent.  
Printer Status  
Disable*  
ENQ/STX - when the printer receives an ENQ, the printer responds with a status according  
to ENQ/STX parameters.  
ENQ - when the printer receives an ENQ, the printer responds with a status according to  
ENQ parameters.  
These are possible errors that can occur when serial interface settings of the printer do not match  
those of the host computer.  
Framing Errors  
Enable*  
Enable - factory default. If a framing error occurs, a fault message will display on the  
operator panel.  
Disable - if a framing error occurs, a fault message will not display on the operator panel.  
PARALLEL INTERFACE MODE (TABLE 4-5)  
MENU  
DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Serial Port  
Printer Mgmt  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE MODE (TABLE 4-5)  
DESCRIPTION  
MENU  
Determines whether the print data code will be deleted. Hexadecimal graphic data will not be  
deleted.  
Ignore CR/LF  
No - factory default. Will not be deleted.  
No*  
Yes - will delete all carriage returns (CR) and line feed (LF) commands in the data stream -  
including graphics and 2D barcodes.  
This menu screen is only available when Status 5 is selected for Bi-Com interface. Determines  
how the printer will react if the item number (ID Command) is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the item number is included in  
the format.  
Item No. Check  
Disable*  
Cancel - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Resume - error when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Com  
interface. Determines how the printer will react if the BCC is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the BCC is included in the  
format.  
BCC Check  
Disable*  
Cancel - errors when the incorrect BCC is being accessed. When the printer is broght back  
online from an error, by pressing the Line key, the incorrect job is printed.  
Resume - error when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
The history buffer stores a history of printer statuses. Is only available when Status 5 is selected  
for Bi-Com interface.  
History Buffer  
Temporary*  
Temporary - factory default. Store the history buffer in the internal RAM. This memory is  
deleted when the printer’s power is turned off.  
Permanent - stores the history buffer in Flash (internal or optional) Memory. This memory  
can only be cleared through the printer’s display.  
Communication Protocol. Selects the mode of Bi-Directional communications. In most cases this  
menu does not need to be altered and is meant to help support legacy applications which may  
have incorporated older bi-directional statuses. Anything other than Staus 5 or Standard (none) is  
not recommended.  
Status 5 - factory default. Most advanced of the options. This status is the most recent and  
represented in the interface specifications. For more information, refer to the appropriate  
section in the programming and interface guide.  
Comm. Protocol  
Status 5*  
Standard - bi-directional interface is not used.  
Status 2 - legacy bi-directional support. Not recommended for new applications.  
Status 3 - legacy bi-directional support. Not recommended for new applications.  
Status 4 - legacy bi-directional support. Not recommended for new applications.  
Is the main menu screen for the Host Interface option of the INTERFACES mode. There are only  
two options relative to the serial interface, ignore all others.  
Host Interface  
Auto Switching - the printer automatically switches to the relative interface type and moves  
into the applicable menus.  
Auto Switching*  
Parallel - factory default. Allows the operator to select the interface and the relative menus  
will follow.  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE MODE (TABLE 4-5)  
MENU  
DESCRIPTION  
Is the menu selection screen for the Parallel Port option of the INTERFACES mode.  
Parallel Port  
Port Type  
This menu allows selection of the type of printer parallel port interface to be used with the host.  
IEEE1284 is the default and the only option applicable to the parallel interface.  
Port Type  
IEEE 1284*  
This menu configures the amount of memory allocated for the parallel port buffer. The range is 1  
to 16 Kbytes in 1 kbyte increments.  
Buffer Size in K  
16*  
Note: If a baud rate 19200 or greater is selected, the Buffer Size in K parameter may need to be  
increased from the default to 16 Kbytes to improve performance.  
The factory default is 16.  
This feature is used to prevent a host computer from timing out because the parallel interface is  
busy for too long.  
Auto Trickle  
Disable*  
Enable - factory default. When the printer’s buffers are almost full, the printer begins to trickle  
data in from the host (at the rate set in the Trickle Time menu) until the buffers start to empty.  
Disable - is not used.  
When the printer is printing data from a host and a second job is recieved by the printer from a  
different host, Trickle Time prevents the second host from timing out while waiting for its data to  
be printed. In order to support this feature, the port has to be able to accept data from the host  
and store it for future use.  
For example, the printer is printing a job from the serial port and then receives a second print job  
from the parallel port, the data from the parallel port will trckle bit by bit into the print buffer to  
prevent a timeout error from being sent back to the host connected to the parallel port.  
Trickle Time  
1/4 sec*  
The selected value should be less than the host timeout value, but not too much shorter or else  
the printer fills up its buffer too fast. This function is applicable for C/T hotport.  
The options are 1/4, 1/2, 1, 2, 4, 8, and 16 seconds and Off. The factory default is 1/4.  
This is the value used by the printer to time out from the current port and check the other selected  
Port Types for data print. When the printer has not received data from the host after a certain  
period of time, it must timeout in order to service other ports.  
Timeout  
10 sec.*  
The factory default of 10 seconds with an allowable range of 1 to 60 seconds.  
When a fault condition occurs in the printer, normally only the active port reports the fault to the  
host. Whe the Report Status menu option is enabled, the port will report any fault even when it is  
not the current, active port.  
Report Status  
Disable*  
The options are Disable and Enable. The factory default is Disable.  
Is a menu subset of the IEEE1284 option. Will move into the Prime Signal menu to enable or  
disable the option.  
IEEE 1284  
Prime Signal  
Is a normally low signal on the parallel port. When initiated, it is designed to reset the parallel port  
and clear the printer buffer.  
Prime Signal  
Disable*  
Disable - factory default. No action when the signal is initiated by the host.  
Enable - reboots interface and clears the printer buffer when the signal is asserted.  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE MODE (TABLE 4-5)  
DESCRIPTION  
MENU  
Top-Of-Form Action. When enabled, the printer will feed out the job in process when the prime  
signal is activated through the parallel interface. If disabled, the job in process may be aborted.  
TOF Action  
Reset*  
Allows determination of whether the printer will process data while offline.  
Disable - factory default. The printer does not process parallel/network data while offline.  
Offline Process  
Disable*  
Enable - the printer continues to process (but not print) the current network/parallel job while  
the printer is offline until the printer’s buffer is full.  
CENTRONICS INTERFACE MODE (TABLE 4-6)  
MENU  
DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Serial Port  
Printer Mgmt  
Determines whether the print data code will be deleted. Hexadecimal graphic data will not be  
deleted.  
Ignore CR/LF  
No*  
No - factory default. Will not be deleted.  
Yes - will delete all carriage returns (CR) and line feed (LF) commands in the data stream -  
including graphics and 2D barcodes.  
This menu screen is only available when Status 5 is selected for Bi-Com interface. Determines  
how the printer will react if the item number (ID Command) is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the item number is included in  
the format.  
Item No. Check  
Disable*  
Cancel - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Resume - error when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
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Unit 4: Printer Configuration  
CENTRONICS INTERFACE MODE (TABLE 4-6)  
DESCRIPTION  
MENU  
Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Com  
interface. Determines how the printer will react if the BCC is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the BCC is included in the  
format.  
BCC Check  
Disable*  
Cancel - errors when the incorrect BCC is being accessed. When the printer is broght back  
online from an error, by pressing the Line key, the incorrect job is printed.  
Resume - error when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
The history buffer stores a history of printer statuses. Is only available when Status 5 is selected  
for Bi-Com interface.  
History Buffer  
Temporary*  
Temporary - factory default. Store the history buffer in the internal RAM. This memory is  
deleted when the printer’s power is turned off.  
Permanent - stores the history buffer in Flash (internal or optional) Memory. This memory  
can only be cleared through the printer’s display.  
Communication Protocol. Selects the mode of Bi-Directional communications. In most cases this  
menu does not need to be altered and is meant to help support legacy applications which may  
have incorporated older bi-directional statuses. Anything other than Staus 5 or Standard (none) is  
not recommended.  
Status 5 - factory default. Most advanced of the options. This status is the most recent and  
represented in the interface specifications. For more information, refer to the appropriate  
section in the programming and interface guide.  
Comm. Protocol  
Status 5*  
Standard - bi-directional interface is not used.  
Status 2 - legacy bi-directional support. Not recommended for new applications.  
Status 3 - legacy bi-directional support. Not recommended for new applications.  
Status 4 - legacy bi-directional support. Not recommended for new applications.  
Is the main menu screen for the Host Interface option of the INTERFACES mode. There are only  
two options relative to the serial interface, ignore all others.  
Host Interface  
Auto Switching - the printer automatically switches to the relative interface type and moves  
into the applicable menus.  
Auto Switching*  
Centronics - factory default. Allows the operator to select the interface and the relative  
menus will follow.  
Is the menu selection screen for the Parallel Port option of the INTERFACES mode.  
Parallel Port  
Port Type  
Is a submenu that allows the Centronics interface to be chosen.  
Port Type  
Centronics  
Is a menu set that permits entry into the Data Bit 8 enable/disable menu.  
CENTRONICS  
Data Bit 8  
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Unit 4: Printer Configuration  
CENTRONICS INTERFACE MODE (TABLE 4-6)  
DESCRIPTION  
MENU  
Is typically for a line-printer and should not normally be enabled. Is used for legacy applications  
which interpret the 8th data bit line as a PI signal.  
Enable - factory default. The PI line is not passed directly from the host to printer; all 8 bits  
are used for data bits. Characters in the Hex 80 to FF range can be accessed.  
Data Bit 8  
Enable*  
Disable - when the PI line is enabled, data bit 8 internsionally indicates PI line status. To use  
the PI line, disable data bit 8 and enable the Host PI configuartion option (under PI Ignored  
option.  
Paper Instruction Ignored. This signal is used to control vertical paper motion.  
Enable - factory default. Ignores the PI signal and treats the data as characters or control  
codes.  
PI Ignored  
Enable*  
Disable - causes the printer to interpret the eight data lines as VFU commands when the PI  
signal is true.  
This parameter must be set to match the response polarity of the host computer.  
Standard - factory default. Does not expect the host computer to invert data.  
Data Polarity  
Standard*  
Inverted - expects the data received on the data lines from the host computer to be inverted.  
One become zeros and vice versa.  
Response Polarity. This parameter must be set to match the response polarity of the host  
computer.  
Resp. Polarity  
Standard*  
Standard - factory default. Does not invert the response to the host computer.  
Inverted - inverts the response signal sent to the host computer.  
The strobe signal tells the printer when to look for data on the data lines. The printer can either be  
set to assert a busy signal after each data byte or after the printer’s buffer has filled.  
Busy on Strobe  
Enable*  
Enable - factory default. Asserts a busy signal after each character is received.  
Disable - asserts a busy signal only when the print buffers are full.  
Specifies whether the data is read on the leading or trailing edge of the data strobe signal.  
The options are Leading and Trailing. Leading is the factory default.  
Latch Data On  
Leading*  
Is a normally low signal on the parallel port. When initiated, it is designed to reset the parallel port  
and clear the printer buffer.  
Prime Signal  
Disable*  
Disable - factory default. No action when the signal is initiated by the host.  
Enable - reboots interface and clears the printer buffer when the signal is asserted.  
Top-Of-Form Action. When enabled, the printer will feed out the job in process when the prime  
signal is activated through the Centronics interface. If disabled, the job in process may be  
aborted.  
TOF Action  
Reset*  
Regardless of this menu, the prime signal will also reset the printer.  
This menu configures the amount of memory allocated for the serial port buffer. The range is 1 to  
16 Kbytes in 1 kbyte increments.  
Buffer Size in K  
16*  
Note: If a baud rate 19200 or greater is selected, the Buffer Size in K parameter may need to be  
increased from the default to 16 Kbytes to improve performance.  
The factory default is 16.  
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Unit 4: Printer Configuration  
CENTRONICS INTERFACE MODE (TABLE 4-6)  
DESCRIPTION  
MENU  
This feature is used to prevent a host computer from timing out because the parallel interface is  
busy for too long.  
Auto Trickle  
Enable - factory default. When the printer’s buffers are almost full, the printer begins to trickle  
data in from the host (at the rate set in the Trickle Time menu) until the buffers start to empty.  
Disable*  
Disable - is not used.  
When the printer is printing data from a host and a second job is recieved by the printer from a  
different host, Trickle Time prevents the second host from timing out while waiting for its data to  
be printed. In order to support this feature, the port has to be able to accept data from the host  
and store it for future use.  
For example, the printer is printing a job from the serial port and then receives a second print job  
from the parallel port, the data from the parallel port will trckle bit by bit into the print buffer to  
prevent a timeout error from being sent back to the host connected to the parallel port.  
Trickle Time  
1/4 sec*  
The selected value should be less than the host timeout value, but not too much shorter or else  
the printer fills up its buffer too fast. This function is applicable for C/T hotport.  
The options are 1/4, 1/2, 1, 2, 4, 8, and 16 seconds and Off. The factory default is 1/4.  
This is the value used by the printer to time out from the current port and check the other selected  
Port Types for data print. When the printer has not received data from the host after a certain  
period of time, it must timeout in order to service other ports.  
Timeout  
10 sec.*  
The factory default of 10 seconds with an allowable range of 1 to 60 seconds.  
When a fault condition occurs in the printer, normally only the active port reports the fault to the  
host. When the Report Status menu option is enabled, the port will report any fault even when it is  
not the current, active port.  
Report Status  
Disable*  
The options are Disable and Enable. The factory default is Disable.  
Allows determination of whether the printer will process data while offline.  
Disable - factory default. The printer does not process parallel/network data while offline.  
Offline Process  
Disable*  
Enable - the printer continues to process (but not print) the current network/parallel job while  
the printer is offline until the printer’s buffer is full.  
UNIVERSAL SERIAL BUS (USB) INTERFACE MODE (TABLE 4-7)  
MENU  
DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
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Unit 4: Printer Configuration  
UNIVERSAL SERIAL BUS (USB) INTERFACE MODE (TABLE 4-7)  
MENU  
DESCRIPTION  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
Parallel Port  
USB Port  
Serial Port  
Printer Mgmt  
Determines whether the print data code will be deleted. Hexadecimal graphic data will not be  
deleted.  
Ignore CR/LF  
No*  
No - factory default. Will not be deleted.  
Yes - will delete all carriage returns (CR) and line feed (LF) commands in the data stream -  
including graphics and 2D barcodes.  
This menu screen is only available when Status 5 is selected for Bi-Com interface. Determines  
how the printer will react if the item number (ID Command) is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the item number is included in  
the format.  
Item No. Check  
Disable*  
Cancel - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Com  
interface. Determines how the printer will react if the BCC is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the BCC is included in the  
format.  
BCC Check  
Disable*  
Cancel - errors when the incorrect BCC is being accessed. When the printer is broght back  
online from an error, by pressing the Line key, the incorrect job is printed.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
The history buffer stores a history of printer statuses. Is only available when Status 5 is selected  
for Bi-Com interface.  
History Buffer  
Temporary*  
Temporary - factory default. Store the history buffer in the internal RAM. This memory is  
deleted when the printer’s power is turned off.  
Permanent - stores the history buffer in Flash (internal or optional) Memory. This memory  
can only be cleared through the printer’s display.  
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Unit 4: Printer Configuration  
UNIVERSAL SERIAL BUS (USB) INTERFACE MODE (TABLE 4-7)  
DESCRIPTION  
MENU  
Communication Protocol. Selects the mode of Bi-Directional communications. In most cases this  
menu does not need to be altered and is meant to help support legacy applications which may  
have incorporated older bi-directional statuses. Anything other than Staus 5 or Standard (none) is  
not recommended.  
Status 5 - factory default. Most advanced of the options. This status is the most recent and  
represented in the interface specifications. For more information, refer to the appropriate  
section in the programming and interface guide.  
Comm. Protocol  
Status 5*  
Standard - bi-directional interface is not used.  
Status 2 - legacy bi-directional support. Not recommended for new applications.  
Status 3 - legacy bi-directional support. Not recommended for new applications.  
Status 4 - legacy bi-directional support. Not recommended for new applications.  
Is the menu selection screen for the USB Port option of the INTERFACES mode.  
INTERFACES  
Host Interface  
Is the main menu screen for the Host Interface option of the INTERFACES mode. There are only  
two options relative to the serial interface, ignore all others.  
Host Interface  
USB*  
Auto Switching - the printer automatically switches to the relative interface type and moves  
into the applicable menus.  
USB - factory default. Allows the operator to select the interface and the relative menus will  
follow.  
Is a transitional screen that will allow the buffer size to be established in the following screen.  
USB Port  
Buffer Size in K  
This menu configures the amount of memory allocated for the serial port buffer. The range is 1 to  
16 Kbytes in 1 kbyte increments.  
Buffer Size in K  
1 to 16KB*  
Note: If a baud rate 19200 or greater is selected, the Buffer Size in K parameter may need to be  
increased from the default to 16 Kbytes to improve performance.  
The factory default is 16.  
This is the value used by the printer to time out from the current port and check the other selected  
Port Types for data print. When the printer has not received data from the host after a certain  
period of time, it must timeout in order to service other ports.  
Timeout  
10 sec*  
The factory default of 10 seconds with an allowable range of 1 to 60 seconds.  
LOCAL AREA NETWORK (LAN) INTERFACE MODE (TABLE 4-8)  
MENU  
DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
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Unit 4: Printer Configuration  
LOCAL AREA NETWORK (LAN) INTERFACE MODE (TABLE 4-8)  
MENU  
DESCRIPTION  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
ETHERNET PORT  
ETHERNET ADDRESS  
ETHERNET SETTING  
Parallel Port  
USB Port  
Serial Port  
Printer Mgt  
Determines whether the print data code will be deleted. Hexadecimal graphic data will not be  
deleted.  
Ignore CR/LF  
No*  
No - factory default. Will not be deleted.  
Yes - will delete all carriage returns (CR) and line feed (LF) commands in the data stream -  
including graphics and 2D barcodes.  
This menu screen is only available when Status 5 is selected for Bi-Com interface. Determines  
how the printer will react if the item number (ID Command) is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the item number is included in  
the format.  
Item No. Check  
Disable*  
Cancel - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Com  
interface. Determines how the printer will react if the BCC is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the BCC is included in the  
format.  
BCC Check  
Disable*  
Cancel - errors when the incorrect BCC is being accessed. When the printer is brought back  
online from an error, by pressing the Line key, the incorrect job is printed.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
The history buffer stores a history of printer statuses. Is only available when Status 5 is selected  
for Bi-Com interface.  
History Buffer  
Temporary*  
Temporary - factory default. Store the history buffer in the internal RAM. This memory is  
deleted when the printer’s power is turned off.  
Permanent - stores the history buffer in Flash (internal or optional) Memory. This memory  
can only be cleared through the printer’s display.  
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Unit 4: Printer Configuration  
LOCAL AREA NETWORK (LAN) INTERFACE MODE (TABLE 4-8)  
DESCRIPTION  
MENU  
Communication Protocol. Selects the mode of Bi-Directional communications. In most cases this  
menu does not need to be altered and is meant to help support legacy applications which may  
have incorporated older bi-directional statuses. Anythin other than Staus 5 or Standard (none) is  
not recommended.  
Status 5 - factory default. Most advanced of the options. This status is the most recent and  
represented in the interface specifications. For more information, refer to the appropriate  
section in the programming and interface guide.  
Comm. Protocol  
Status 5*  
Standard - bi-directional interface is not used.  
Status 2 - legacy bi-directional support. Not recommended for new applications.  
Status 3 - legacy bi-directional support. Not recommended for new applications.  
Status 4 - legacy bi-directional support. Not recommended for new applications.  
Is the menu selection screen for the Host Interface option of the INTERFACES mode.  
INTERFACES  
Host Interface*  
There are only two options relative to the serial interface, ignore all others.  
Auto Switching - the printer automatically switches to the relative interface type and moves  
into the applicable menus.  
Host Interface  
Auto Switching*  
Ethernet - factory default. Allows the operator to select the interface and the relative menus  
will follow.  
Is the menu selection screen for the Ethernet Port option of the INTERFACES mode.  
INTERFACES  
ETHERNET PORT  
Is a menu subset of the Ethernet Port option. Will move into the Timeout menu.  
ETHERNET PORT  
Timeout  
This is the value used by the printer to time out from the current port and check the other selected  
Port Types for data print. When the printer has not received data from the host after a certain  
period of time, it must timeout in order to service other ports.  
Timeout  
10 sec*  
The factory default of 10 seconds with an allowable range of 1 to 60 seconds.  
Determines when other ports are active and able to communicate with the printer when the  
Ethernet interface is not in use.  
Data Timeout - factory default. The other ports (Parallel, Serial, USB) are able to send data  
to the printer when the timeout setting has been reached. This setting is adjustable via the  
display menu item Timeout.  
Switch Out On  
Data Timeout*  
Session Close - the other ports (Parallel, Serial, USB) are able to send data to the printer  
when the port has been closed. Example: If a RAW port of 9100 is open, the printer will not  
accept data from another interface until that port is closed by the host.  
Is the menu selection screen for the Ethernet Setting option of the INTERFACES mode.  
INTERFACES  
ETHERNET SETTING  
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Unit 4: Printer Configuration  
LOCAL AREA NETWORK (LAN) INTERFACE MODE (TABLE 4-8)  
MENU  
DESCRIPTION  
Is a transitional screen that allows entry into the Net BIOS Protocol menu.  
ETHERNET SETTING  
NetBIOS Protocol  
Allows determination of if the NIC will recognize the NetBIOS protocol.  
Enable - factory default. Will recognize.  
NetBIOS Protocol  
Enable*  
Disable - will not recognize.  
This options allows for the port number to be set for ASCII print jobs. The data port number must  
match the host computer setting.  
ASCII Data Port  
1024*  
The allowable range is 0 to 65535, and the factory default is 9100.  
Determines the amount of time that the tcp connection will remain connected after the print job  
has terminated.  
Keep Alive Timer  
3 minutes*  
The allowable range is 2 to 10 minutes, and the factory default is 3 minutes.  
This menu appears only if a 10/100Base-t Network Interface Card (NIC) is installed. There are  
five different speed modes to allow compatibility with different systmes and networks.  
Auto Select - factory default. Tells the 10/100Base-T NIC to perform an automatic detection  
scheme and configure itself to be one of the other allowable options.  
Ethernet Speed  
Auto Select*  
10 Half Duplex - communicates at 10 megabytes per second using half duplex.  
10 Full Duplex - communicates at 10 megabytes per second using full duplex.  
100 Half Duplex - communicates at 100 megabytes per second using half duplex.  
100 Full Duplex - communicates at 100 megabytes per second using full duplex.  
Determines how the printer and/or NIC card respond when a job has been completed. The  
definition of a complete job is also determined by this setting.  
Standard - factory default. The NIC card responds to the host that the job is complete when  
the entire print job has been accepted by the printer.  
Job Control  
Standard*  
Enhanced - the NIC card responds to the host that the job is complete when the entire job  
has not only been accepted by the printer, but also completely printed.  
Off - without synchronization between the NIC and the printer. The NIC card is simply a  
pass-trough and the printer tells the host when the job is complete.  
Determines whether the printer processes incoming data when it is in an offline state.  
Disable - factory default. The printer does not process data while offline.  
Offline Process  
Disable*  
Enable - continues to process (but not print) the current network/parallel job while the printer  
is offline until in a buffer-near-full state.  
Is the menu selection screen for the Ethernet Address option of the INTERFACES mode. Its  
menu options are explained in the following five menu screen descriptions.  
ETHERNET ADDRESS  
IP Address  
Subnet Mask  
Gateway Address  
MAC Address  
DHCP  
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Unit 4: Printer Configuration  
LOCAL AREA NETWORK (LAN) INTERFACE MODE (TABLE 4-8)  
DESCRIPTION  
MENU  
This menu allows the IP Address to be set for the TCP/IP protocol in four three-digit segments  
(SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP, or DHCP it is dynamic and  
read only.  
The factory defaults for SEG1 through SEG4 are 000, 000, 000, and 000.  
IP Address  
Note: When changing the IP Address, the printer resets the Network Interface Card (NIC) when  
the printer is placed online. When the printer resets the NIC, the LCD displays DO NOT POWER  
OFF. After the NIC has completed initialization, the LCD displays E-NET INIT to signal that the  
NIC andd printer are in initialization process. When both the NIC and printer have completed the  
initialization, theLCD displays E-NET READY.  
XXX.XXX.XXX.XXX  
Allows the Subnet Mask to be set for the TCP/IP protocol in four three-digit segments (SEG1  
through SEG4). If the Subnet Mask is assigned by Bootp, Arp or DHCP, it is dynamic and read  
only.  
The defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.  
Subnet Mask  
Note: When changing the Subnet Mask, the printer resets the NIC when the printer is placed  
online. When the printer resets the NIC, the LCD displays DO NOT POWER OFF. After the NIC  
has completed its initialization, the LCD displays E-NET INIT to signal that the NIC and printer are  
in the initialization process. When both the NIC and printer have completed initilization, the LCD  
displays E-NET READY.  
XXX.XXX.XXX.XXX  
Allows the Gateway Address to be set for the TCP/IP protocol in four three-digit segments (SEG1  
through SEG4). If the Gateway Address is assigned by Bootp, ARP, or DHCP, it is dynamic and  
read only.  
The defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.  
Gateway Address  
Note: When changing the Gateway Address, the printer resets the NIC when the printer is place  
online. When the printer resets the NIC, the LCD displays DO NOT POWER OFF. After the NIC  
has completed its initialization, the LCD displays E-NET INIT to signal that the NIC and printer are  
in the initialization process. When both the NIC and printer have completed initialization, the LCD  
displays E-NET READY.  
XXX.XXX.XXX.XXX  
This is an informational screen that displays the manufacturer’s assigned number. This number is  
unique for each NIC.  
MAC Address  
XXX.XXX.XXX.XXX  
Allows the DHCP protocol to be enabled or disabled through this menu.  
The factory default is Disable.  
DHCP  
Disable*  
Note: Consult with your systems administrator for the appropriate setting.  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Ignore CR/LF  
Item No. Check  
BCC Check  
History Buffer  
Comm. Protocol  
Host Interface  
ETHERNET PORT  
ETHERNET SETTING  
WLAN ADDRESS  
WLAN SETTING  
Parallel Port  
USB Port  
Serial Port  
Printer Mgt  
Determines whether the print data code will be deleted. Hexadecimal graphic data will not be  
deleted.  
Ignore CR/LF  
No*  
No - factory default. Will not be deleted.  
Yes - will delete all carriage returns (CR) and line feed (LF) commands in the data stream -  
including graphics and 2D barcodes.  
This menu screen is only available when Status 5 is selected for Bi-Com interface. Determines  
how the printer will react if the item number (ID Command) is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the item number is included in  
Item No. Check  
Disable*  
the format.  
Cancel - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Com  
interface. Determines how the printer will react if the BCC is set to be processed by the printer.  
Disable - factory default. Does nothing regardless of whether the BCC is included in the  
format.  
BCC Check  
Disable*  
Cancel - errors when the incorrect BCC is being accessed. When the printer is brought back  
online from an error, by pressing the Line key, the incorrect job is printed.  
Resume - errors when the incorrect item number is being accessed. When the printer is  
brought back online from the error, by pressing the Line key, the incorrect job is canceled.  
The history buffer stores a history of printer statuses. Is only available when Status 5 is selected  
for Bi-Com interface.  
History Buffer  
Temporary*  
Temporary - factory default. Store the history buffer in the internal RAM. This memory is  
deleted when the printer’s power is turned off.  
Permanent - stores the history buffer in Flash (internal or optional) Memory. This memory  
can only be cleared through the printer’s display.  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
Communication Protocol. Selects the mode of Bi-Directional communications. In most cases this  
menu does not need to be altered and is meant to help support legacy applications which may  
have incorporated older bi-directional statuses. Anything other than Staus 5 or Standard (none) is  
not recommended.  
Status 5 - factory default. Most advanced of the options. This status is the most recent and  
represented in the interface specifications. For more information, refer to the appropriate  
section in the programming and interface guide.  
Comm. Protocol  
Status 5*  
Standard - bi-directional interface is not used.  
Status 2 - legacy bi-directional support. Not recommended for new applications.  
Status 3 - legacy bi-directional support. Not recommended for new applications.  
Status 4 - legacy bi-directional support. Not recommended for new applications.  
There are only two options relative to the serial interface, ignore all others.  
Auto Switching - the printer automatically switches to the relative interface type and moves  
into the applicable menus.  
Host Interface  
Ethernet*  
Ethernet - factory default. Allows the operator to select the interface and the relative menus  
will follow.  
Is a transitional screen that allows entry into the Net BIOS Protocol menu.  
ETHERNET SETTING  
NetBIOS Protocol  
Allows determination of if the NIC will recognize the NetBIOS protocol.  
Enable - factory default. Will recognize.  
NetBIOS Protocol  
Enable*  
Disable - will not recognize.  
This options allows for the port number to be set for ASCII print jobs. The data port number must  
match the host computer setting.  
ASCII Data Port  
1024*  
The allowable range is 0 to 65535, and the factory default is 9100.  
Determines the amount of time that the tcp connection will remain connected after the print job  
has terminated.  
Keep Alive Timer  
3 minutes*  
The allowable range is 2 to 10 minutes, and the factory default is 3 minutes.  
This menu appears only if a 10/100Base-t Network Interface Card (NIC) is installed. There are  
five different speed modes to allow compatibility with different systmes and networks.  
Auto Select - factory default. Tells the 10/100Base-T NIC to perform an automatic detection  
scheme and configure itself to be one of the other allowable options.  
Ethernet Speed  
Auto Select*  
10 Half Duplex - communicates at 10 megabytes per second using half duplex.  
10 Full Duplex - communicates at 10 megabytes per second using full duplex.  
100 Half Duplex - communicates at 100 megabytes per second using half duplex.  
100 Full Duplex - communicates at 100 megabytes per second using full duplex.  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
Determines how the printer and/or NIC card respond when a job has been completed. The  
definition of a complete job is also determined by this setting.  
Standard - factory default. The NIC card responds to the host that the job is complete when  
the entire print job has been accepted by the printer.  
Job Control  
Standard*  
Enhanced - the NIC card responds to the host that the job is complete when the entire job  
has not only been accepted by the printer, but alos completely printed.  
Off - without synchronization between the NIC and the printer. The NIC card is simply a  
pass-through and the printer tells the host when the job is complete.  
Determines whether the printer processes incoming data when it is in an offline state.  
Disable - factory default. The printer does not process data while offline.  
Offline Process  
Disable*  
Enable - continues to process (but not print) the current network/parallel job while the printer  
is offline until in a buffer-near-full state.  
Is a menu subset of the Ethernet Port option. Will move into the Timeout menu.  
ETHERNET PORT  
Timeout  
This is the value used by the printer to time out from the current port and check the other selected  
Port Types for data print. When the printer has not received data from the host after a certain  
period of time, it must timeout in order to service other ports.  
Timeout  
10 sec*  
The factory default of 10 seconds with an allowable range of 1 to 60 seconds.  
Determines when other ports areactive and able to communicate with the printer when the  
Ethernet interface is not in use.  
Data Timeout - factory default. The other ports (Parallel, Serial, USB) are able to send data  
to the printer when the timeout setting has been reached. This setting is adjustable via the  
display menu item Timeout.  
Switch Out On  
Data Timeout*  
Session Close - the other ports (Parallel, Serial, USB) are able to send data to the printer  
when the port has been closed. Example: If a RAW port of 9100 is open, the printer will not  
accept data from another interface until that port is closed by the host.  
Is a subset of menus of the INTERFACES mode. Additional menus may be selected form here.  
WLAN ADDRESS  
IP Address  
Subnet Mask  
Gateway Address  
MAC Address  
DHCP  
This menu allows the IP Address for the TCP/IP protocol to be set in four three-digit segments  
(SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP, or DHCP, it is dynamic and  
read only.  
When changing the IP Address, the printer resets the Network Interface Card (NIC) when the  
printer is placed online. When the printer resets the NIC, the LCD displays “DO NOT POWER  
OFF”. After initialization is complete, the LCD displays “E-NET INIT” to signal that the NIC and  
printer are in the initialization process. When both the NIC and printer have completed  
initialization, the LCD displays “E-NET READY”.  
IP Address  
XXX.XXX.XXX.XXX  
The factory default is 000.000.000.000 .  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
This menu allows the Subnet Mask for the TCP/IP protocol to be set in four three-digit segments  
(SEG1 through SEG4). If the Subnet Mask is assigned by Bootp, ARP, or DHCP, it is dynamic  
and read only.  
When changing the Subnet Mask, the printer resets the Network Interface Card (NIC) when the  
printer is placed online. When the printer resets the NIC, the LCD displays “DO NOT POWER  
OFF”. After initialization is complete, the LCD displays “E-NET INIT” to signal that the NIC and  
printer are in the initialization process. When both the NIC and printer have completed  
initialization, the LCD displays “E-NET READY”.  
Subnet Mask  
XXX.XXX.XXX.XXX  
The factory default is 000.000.000.000 .  
This menu allows the Gateway Address for the TCP/IP protocol to be set in four three-digit  
segments (SEG1 through SEG4). If the Subnet Mask is assigned by Bootp, ARP, or DHCP, it is  
dynamic and read only.  
When changing the Gateway Address, the printer resets the Network Interface Card (NIC) when  
the printer is placed online. When the printer resets the NIC, the LCD displays “DO NOT POWER  
OFF”. After initialization is complete, the LCD displays “E-NET INIT” to signal that the NIC and  
printer are in the initialization process. When both the NIC and printer have completed  
initialization, the LCD displays “E-NET READY”.  
Gateway Address  
XXX.XXX.XXX.XXX  
The factory default is 000.000.000.000 .  
This is an informational screen that displays the manufacturer’s assigned number. This number is  
unique for each NIC.  
MAC Address  
XXX.XXX.XXX.XXX  
Allows the DHCP protocol to be enabled or disabled through this menu.  
The factory default is Disable.  
DHCP  
Disable*  
Note: Consult with your systems administrator for the appropriate setting.  
Is a subset of menus of the INTERFACES mode. Additional menus may be selected form here.  
WLAN SETTING  
Signal Strength  
Operation Mode  
SSID Name  
Reset SSID Name  
Min Xfer Rate  
Channel  
Ant. Diversity  
Preamble  
Power Mgt  
Transmit Power  
Internat. Mode  
Auth Method  
Reset WEP Keys  
WEP Key 1  
WEP Key 2  
WEP Key 3  
WEP Key 4  
Default WEP Key  
This is an informational screen that displays the factory set signal strength of the wireles interface  
and cannot be changed.  
Signal Strength  
255%*  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
Allows selection of the way the wireless option communicates.  
Infrastructure - factory default. The wireless option must go through an access point.  
Operation Mode  
Infrastructure *  
Pseudo IBSS - uses a proprietary, peer-to-peer communication without an access point. The  
two peers must be specific to one manufacturer.  
Ad Hoc - uses a standard, peer-to-peer communication without an access point. The two  
peers can be from different manufacturers.  
A 1 to 32 character, case-sensitive string that identifies the Extended Service Set Identification  
(ESS_ID) network with which the unit is affiliated. ESS_ID is also referred to as NET_ID.  
SSID Name  
This character string is broken up into three sets. This menu allows a psecific set to be selected  
and the idenitification entered into the menu screen that follows.  
SSID Name (01 – 15)  
SSID Name (16 – 30)  
SSID Name (31 – 32)  
These characters may be alphanumeric, symbols, or spaces.  
SSID Name XX - XX  
*
This menu allows the determination of if the SSID Name is too be reset.  
WLAN SETTING  
Reset SSID Name  
Minimum Tranfer Rate. Allows the minimum speed at which the wireless option will accept a  
connection to be set in millions of bits per second.  
Auto-negociate - factory default. Automatically selects.  
1Mb/sec. - 1 million bits per second.  
Min Xfer Rate  
Auto-negociable*  
2Mb/sec. - 2 million bits per second.  
5.5Mb/sec. - 5.5 million bits per second.  
Allows the wireless channel to be selected for the device to communicate.  
Default - factory default. the interface card detects the correct channel to communicate with  
the Access Point in infrastructure mode.  
Channel  
Default*  
Select Channel - the allowable range is 1 to 15.  
Antenna Diversity. Allows the type of antenna to be used to be selected.  
Diverse - factory default. Select to use the antenna with the best reception.  
Primary - select to use the primary antenna on the server.  
Ant. Diversity  
Diverse*  
Auxiliary - select to use the auxiliary antenna on the server.  
Allows the preamble length in tranfer packets to be selected. Preamble is the delay needed  
between packets of data. The preamble selection is dependent on the network.  
Default - factory default. The wireless option automatically determines the length.  
Preamble  
Default*  
Short - preamble of 96 microseconds. This is appropriate for most newer networks.  
Long - preamble of 192 microseconds. This is for legacy systems that do not support the  
higher preamble rates.  
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Unit 4: Printer Configuration  
WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
Power Management. This menu allows the power-save and sleep modes to be set. The value set  
wil be in milliseconds. If set to zero, the power-save mode will be disabled.  
Power Mgt  
0 ms. *  
The allowable range is 0 to 1000 ms., and the factory default is 0 ms..  
Allows the transmission power to be set as a percentage of full power capabilities.  
The allowable range is 0 to 100%, and the factory default is 100%.  
Transit Power  
100% *  
International Mode. Allows the determination of whether the wireless option adapts to  
international frequency requirements in Europe.  
Internat. Mode  
Disable*  
Disable - factory default. Conforms to European standards.  
Enable - does not conform to European standards.  
Authentification Method. Allows the authentification method used for the wireless network  
interface to be selected.  
Auth Method  
Open*  
Open - factory default. Provides open authentification.  
Shared - provides shared key authentification.  
Allows all four WEP keys to be simultaneously reset.  
WLAN SETTING  
Reset WEP Keys  
Allows which WEP Key will be formatted in the following menus.  
WLAN SETTING  
WEP Key X  
Is a transitional menu screen that wil lead to menu screens that will allow the WEP Key to be  
formatted.  
WEP Key X  
Key Format  
Allows WEP Key input format to be selected.  
Hexadecimal - factory default. Valid characters are 0 to 9 and A to F (upper case only) with a  
Key Format  
maximum of 32 characters.  
Hexadecimal *  
ASCII - allows for alphanumeric characters to be used with a maximum of 16 characters.  
Allows the operator to select the width of the key desired.  
128 Bits - factory default. 32 Hex values or 16 ASCII characters.  
40 Bits - 10 Hex values or 5 ASCII characters.  
Key Width  
128 Bits *  
Enables the encryption (scramble) of information for security purposes. Up to four encription keys  
may be set in either ASCII or hexdecimal format, and in either 40 or 128 bits. The mode bits  
chosen, the greater the difficulty of decoding the information.  
Byte XX  
00 *  
Note: None of the WEP Key Configuration menus display on the configuration printout.  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
MENU  
DESCRIPTION  
Permits entry into the EMULATION Mode.  
EMULATION  
Allows the specific emulation to be selected or if the Select option is chosen, the menu to follow  
will contain a list of emulation options available.  
EMULATION  
Select  
Allows the selection of the specific emulation to be selected from a list.  
The allowable emulation options are: PGL for Printronics, ZGL for Zebra, TGL for TEC, IGL for  
Intermec, SGPL for SATO, and DGL for Datamax.  
Select  
PGL*  
Is the menu selection screen for the EMULATION Mode.  
PGL Setup  
Character Group  
Standard Sets  
Select LP1  
Define CR Code  
Define LF Code  
Autowrap  
Auto Uppercase  
Slash 0  
Select SFCC  
Host Form Length  
Var Form Adjust  
Var Form Type  
Optimized Ratio  
PI Slew Range  
CR Edit  
Skip Cmd Prefix  
Ignore Text  
Power on IGP/PGL  
Ext Execute Copy  
AI 00 Spaces  
Select SO Char  
Ignore Mode  
Select Char  
Do FF at TOF  
Expanded Font  
Scalable Size  
Forms Handling  
PGL Normal  
UPC Descenders  
I-2/5 Selection  
C39 Compatibl.  
User-Def Ratio  
Lead PDF Dist  
Trunc Dyn Data  
Vertical Adjust  
Error Report  
Boundary Check  
Repeat Form Opt  
Preparser Cmd  
Preparser Port  
Storage Select  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
MENU  
DESCRIPTION  
This menu selects the character set used by the printer.  
Character Group  
Standard Sets*  
Provides access to the desired character set.  
Standard Sets  
0) ASCII*  
Lines Per Inch. This menu allows the quantity of lines that will be printed in a linear inch to be  
selected. Example: at 6 LPI, there is 1/6 inches from the top of one line to the top of the next.  
Select LPI  
6*  
The allowable options are 6.0, 8.0, and 10.3 LPI. The factory default is 6.0 LPI.  
This menu controls the action of the printer when it receives a Carriage Return code (0D Hex)  
from the host computer. If this feature is enabled, each time the printer receives a carriage return,  
it inserts an additional Line Feed code (0A Hex) into the data stream. Do not use this feature if the  
host computer sends line feeds to the printer.  
Define CR Code  
CR= CR*  
CR = CR - factory default. Does not insert an extra line feed after each carriage return.  
CR = CR + LF - inserts an extra line feed after each carriage return. The next print position  
will be print position 1 of the next line.  
Note: For this menu to take effect in PGL, PGL Normal must be set to PGL Menu.  
This parameter forces the printer to insert an automatic Carriage Return code into the data  
stream whenever a Line Feed code occurs. This can be used in most installations, but is required  
if the host computer does not send carriage returns to the printer.  
LF = LF - factory default. Does not perform an automatic carriage return. The next print  
position will be at the current print character position on the next line.  
Define LF Code  
LF= LF*  
LF = CR + LF - performs an automatic carriage return. The next print position will be print  
position 1 of the next line.  
Note: For this menu to take effect in PGL, PGL Normal must be set to PGL Menu.  
This parameter determines if text will wrap to the next line when the line of text exceeds the right  
margin.  
Autowrap  
Disable*  
Disable - factory default. Truncates the text beyond the right margin until a CR or CR + LF is  
received.  
Enable - automatically inserts a CR + LF after a full print line.  
This parameter enables the printer to print text in all uppercase when using the ALPHA  
command.  
Auto Uppercase  
Disable*  
Disable - factory default. Will print in upper and lowercase.  
Enable - will print text only in uppercase.  
This parameter allows printing the zero numeral with or without a diagonal slash through it. This  
option applies to all character sets except OCR-A and OCR-B.  
Slash 0  
Disable - factory default. Zero will be printed without a slash.  
Disable*  
Enable - zero will be printed with a slash.  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
DESCRIPTION  
MENU  
Specifies which decimal code will be used as the Special Function Control Code (SFCC). The  
SFCC denotes the following data is a PGL command.  
Select SFCC  
The allowable range is 1 to 255, and the factory default is 126.  
126*  
Determines how the physical label length is affected upon receiving an EXECUTE command.  
Enable - factory default. The physical label length will change to match the form length  
specified in CREATE command. The physical label size remains at the new setting until  
another EXECUTE command is received or the printer setup menu settings are changed.  
Var. Length - the physical label length is the longest print element plus the setting of Var  
Form Adjust.  
Host Form Length  
Enable*  
Var Dynamic Len - the physical label length will change to the longest print element defined  
in CREATE command plus the Var Form Adjust menu.  
Disable - forms printed with EXECUTE command do not change the physical label size.  
Therefore, the size of the form must fit within the current label dimensions or errors may  
occur.  
This menu specifies an amount in tenth of inches, to add to the length of variable-length forms.  
Variable length forms use a semi-colon at the end of the Create command: ~CREATE;  
<FORMNAME>:0.  
Var Form Adjust  
00.0 inches*  
Determines the manner that form length is set. The physical form length can be set by command  
or by selecting the final print position on a form.  
Add Nothing - factory default. No action is taken.  
Var Form Type  
Add Nothing*  
Add; 0 - the form length ends at the longest printed element. The same as:  
~CREATE;filename;0.  
Add; X - the form length is the same as the physical page length (the Label Length menu  
under MEDIA SETUP). The same as: ~CREATE;filename;X.  
This option selects bar code ratios for certain bar codes including Code 39 and Interleaved 2 of 5.  
It is included for compatibility with the IGP-X00 printers.  
Optimized Ratio  
Disable*  
Disable - factory default. Use standard barcode ratios.  
Enable - select the alternative barcode ratios.  
Allows for specification of the quantity of lines the backing paper will feed.  
16 - factory default. A paper slew of 0 to 15 will move 1 to 16 lines.  
PI Slew Range  
16*  
15 - a paper slew of 1 to 15 will move 1 to 15 lines. A paper slew of 0 wil move 1 line.  
This parameter determines if a carriage return will be followed by a line feed.  
Disable - factory default. Carriage returns not followed by line feeds are ignored.  
Enable - processs all carriage returns including those not followed by line feeds.  
CR Edit  
Disable*  
Skip Command Prefix. This parameter determines if the printer will print any data before a PGL  
command is received.  
Skip Cmd Prefix  
Enable*  
Enable - factory default. Will print.  
Disable - will not print.  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
DESCRIPTION  
MENU  
Allows selection of whether the printer will ignore unformatted text. Example: With a simple text  
field using a recognizable printer, the printer can either print this unformatted text or ignore it.  
Ignore Text  
Disable - factory default. Text in normal mode will be printed. Attributes to be printed depend  
on the PGL Normal menu setting.  
Disable*  
Enable - any line of text (non-PGL commands) in normal mode will be ignored.  
Allows setting the IGP/PGL feature so that it is enabled or disabled when the printer is powered  
on.  
Power on IGP/PGL  
Enable*  
Enable - factory default. The IGP/PGL is enabled when the printer is powered on. The PGL  
feature is initialized in the Normal mode.  
Disable - PGL is disabled when the printer is powered on. The PGL feature is initialized to  
the Quite mode.  
Ext Execute copy  
Disable - factory default. Dynamic data, overlay data, etc., are not allowed if the optional  
Form Count parameter (number of forms printed) is specified as part of the Execute  
command. This setting is IGP-100 compatible.  
Ext Execute Copy  
Disable*  
Enable - dynamic data, overlay data, etc., are allowed within a form where the Form Count  
parameter is specified in the Execute command. In this case, the same form is printed for  
whatever is the Form Count. Incremental data is not incremented since the printing page is  
the same. The overlay data is only printed with the first form and not on subsequent forms,  
and each form is printed on a separate page.  
This option is designated for EAN/UCC-128 barcodes whose application idenitfier (AI) is 00.  
Disable - factory default. The printable data field is printed with the AI enclosed in  
parenthesis.  
AI 00 Spaces  
Disable*  
Enable - the printable data field is printed with the UCC fields separated by spaces. This  
option is IGP-X00 compatible.  
Select Shift Out Character. Allows to specify a decimal code from 0 throgh 255 to be used in  
place of Shift Out as the control code which allows access for the alternate set of control function  
characters.  
Select SO Char  
14*  
The allowable range is 0 to 255, and the default is 14.  
This parameter instructs the IGP to ignore the character selected under the Select Character  
menu.  
Ignore Mode  
Disable*  
Disable - factory default. The IGP does not ignore any characters.  
Enable - the IGP ignores the character specified in the Select Character menu.  
Select Character. This parameter selects which character to discard when Ignore mode is  
enabled.  
Select Char  
0*  
The allowable range is 0 to 255 (in decimal), and the default is 0.  
Determines whether the printer, with media already set at the top-of-form position, will advance  
media to the next top-of-form position upon receipt of an FF command.  
Enable - factory default. The printer will advance media from the presnt top-of-form position  
to the next top-of-form position upon receipt of an FF command.  
Do FF at TOF  
Enable*  
Disable - The printer will not advance media form the present top-of-form position to the next  
top-of-form position upon receipt of an FF command.  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
DESCRIPTION  
MENU  
Allows printing of characters in different sizes with specified parameters and to select which font  
face to use.  
Expanded Font  
Scalable - factory default. Uses scalable fonts.  
Block - uses block fonts.  
Scalable*  
Alt. Block 1 - uses alternative block fonts with a different character set.  
This option determines how scalable characters are sized.  
Normal - factory default. Normal scaling.  
Scalable Size  
Normal*  
Block - the scalable characters are made to be the same size as block characters in the old  
IGP-X00 printers.  
Determines the handling of form.  
Disable - factory default. No effect.  
Forms Handling  
Disable*  
Auto Eject - automatically ejects a page at the end of the job.  
Auto TOF - automatically does a form feed (FF) at the end of each form to the next top-of-  
form.  
Determines whether PGL passes the text data in Normal mode or if PGL will print the text itself.  
LP + Menu - factory default. PGL will pass the text data to LP+ only in the default setting  
state (6LPI, defualt character set, and font attribute).  
PGL Normal  
LP+ Menu*  
PGL Menu - PGL will always print the text data itself.  
Allows printing barcode descenders when human-readable data is not presented in the UPC/  
EAN barcodes.  
Always - factory default. UPC/EAN barcodes are printed with descenders, even where there  
is not human-readable data.  
UPC Descenders  
Always*  
Never - UPC/EAN barcodes are printed without descenders if the PDF command is present.  
Only With PDF - UPC/EAN barcodes are printed with descenders only when the PDF  
command is presented.  
Interleaved 2 of 5. Allows compatibility with special IGP-X00 customizations. Usually, these  
barcodes have an odd quantity of digits, a leading zero is inserted in front of the data. However,  
this special IGP-X00 customization provides the option of adding a space character at the end of  
the barcode instead.  
Leading Zero - factory default. A leading zero is inserted in front of the data.  
I-2/5 Selection  
Loading Zero*  
Trailing Space - a space is inserted at the end of the data instead of a leading zero.  
X2 DPD - the barcode with a magnification of x2 wil use the specially configured ratios  
3:3:6:5 rather than 3:6:9:12 for compatibility issues.  
Modulo 7 CD - the barcode uses a modulo 7 check digit instead of the default module 10  
check digit.  
Allows the prior metho of decoding C39 alternative character set compatible with the new.  
Enable - factory default. Matches the prior method.  
C39 Compatbl.  
Disable*  
Disable - uses the current method of decoding.  
Allows the user-defined barcode ratio to be ignored and to replace it with the default ratio (X1).  
Enable - factory default. Allows the user-defined barcode ratio.  
Disable - replaces the user-defined ratio.  
User-Def Ratio  
Enable*  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
DESCRIPTION  
MENU  
Adjust the leading and trailing character distance ofPDF for UPC/EAN barcodes.  
The allowable range is 0.01 to 0.10 inches in 0.01 increments. the factory default is 0.10 inches.  
Lead PDF Dist  
0.10 inches*  
Allows dynamic data to be truncated up to the maximum data length specified in Create mode.  
Disable - factory default. If the dynamic data exceeds the maximum data length, an error will  
report.  
Trunc Dyn Data  
Disable*  
Enable - if the dynamic data exceeds the maximum data length, the data truncates.  
Allows adjustment of the printer’s dpi (dot per inch) to expand or shrink the vertical position of  
graphic elements and the height of the vertical line.  
Vertical Adjust  
0 dots*  
The allowable range is -20 dots to +20 dots with respect to the current printer dpi.  
The factory default is 0 dots.  
Allows setting the error reporting capability of the printer for PGL forms.  
On - factory default. Full error checking reported. Any element that falls off the current page  
is reported as an error.  
Debug Mode - places the printer in debug mode whenever a form is defined in Create mode.  
Error Report  
On*  
Each line of the create form will be printed along with an error if one has occurred.  
Fault - allows halting the printer if a PGL error occurs. The PGL error prints and the message  
IGP/PGL Error displays on the operator panel. The printer then goes offline. The error must  
be cleared before the printer can resume normal operation.  
Off - error checking is not performed. Graphic elements such as alpha. line, barcodes, etc.,  
will be clipped if they are beyond the page boundries.  
Turns the page boundry check on or off for all print elements.  
Enable - factory default. An out of bound error is reported if the print element is out of the  
page boundry.  
Boundary Check  
Enable*  
Disable - an out of bound error is not reported. The out of bound print element prints over the  
page boundry.  
Selects whether the printer analyzes like data strings or not for faster throughput. If the host  
forms are alike, with minimal variables changes, then enabling will increase performance. If not,  
then enabling will only slow the process down.  
Repeat Form Opt  
Enable*  
Enable - factory default. Increases the processing speed of repeated forms for PGL, thereby  
resulting in increased printer throughput. This option does not provide benefit for forms that  
are unrelated to one another and are to be disabled under those circumstances.  
Disable - select when subsequent forms are unrelated to each other.  
Allows selection of which preparser command to use. Once the command is selected, the  
command will be executed immediately when it is sent to the printer.  
Preparser Cmd  
Status*  
Status - factory default. Select (STCC) STATUS command.  
Cancel - select (STCC) CANCEL command.  
Allows selection of which port to send the Preparser command to the printer.  
Disable - factory default. Not using Preparser command.  
Preparser Port  
Disable*  
Parallel - the parallel port (including attached ethernet card).  
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Unit 4: Printer Configuration  
PGL EMULATION MODE (TABLE 4-10)  
DESCRIPTION  
MENU  
Allows the user to map the parameter DISK.  
DISK = EFC - factory default. Expanded memory cartridge.  
DISK = PCB Flash - flash board.  
Storage Select  
DISK= EMC*  
ZGL EMULATION MODE (TABLE 4-11)  
MENU  
DESCRIPTION  
Permits entry into the EMULATION Mode.  
EMULATION  
Allows the specific emulation to be selected or if the Select option is chosen, the menu to follow  
will contain a list of emulation options available.  
EMULATION  
Select  
Allows the selection of the specific emulation to be selected from a list.  
The allowable emulation options are: PGL for Printronics, ZGL for Zebra, TGL for TEC, IGL for  
Intermec, SGPL for SATO, and DGL for Datamax.  
Select  
ZGL*  
Is the menu selection screen for the EMULATION Mode.  
ZGL Setup  
ZPL Compatible  
Command Prefix  
Label Prefix  
Delimiter  
Text Mode  
Preparser Cmd  
Preparser Port  
MC Label Fmt  
PQ Label Fmt  
Label Buf Size  
Host Form Length  
Left Position  
Top Position  
Resolution Mode  
Vertical Adjust  
Vertical Density  
IS Label Fmt  
FB Width Adjust  
Storage Select  
Network ID  
Character Group  
Standard Sets  
This menu allows compatibility selection to ZPL-I or ZPL-II.  
• ZPL-II - factory default. Zebra Programming Language II.  
ZPL-I - Zebra Programming Language I.  
ZPL Compatible  
ZPL - II*  
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Unit 4: Printer Configuration  
ZGL EMULATION MODE (TABLE 4-11)  
DESCRIPTION  
MENU  
Allows selection of control instructions command prefix.  
The allowable range is 1 to 255, and the factory default is 126.  
Command Prefix  
126*  
Allows the format instructions command prefix to be selected.  
The allowable range is 1 to 255, and the factory default is 94.  
Label Prefix  
94*  
Allows the delimiter used to separate the parameter of a command to be selected.  
The allowable range is 1 to 255, and the factory default is 44.  
Delimiter  
44*  
PPI supports text printing using the LP+ emulation.  
Absorb - factory default. Use this setting for ZPL compatibility. Absorbs non-PPI data.  
Text Mode  
Absorb*  
Auto Pass-thru - use this setting for text printing. Non-PPI data is passed to the LP+  
emulation.  
ZGL Quiet - all data and PPI commands are passed to the LP+ emulation.  
The incoming data will be checked for the string HS or JA prior to entering the ZGL emulation  
parser based on the HS Command or the JA Command. Once the string is detected, the  
command will immediately take effect.  
Preparser Cmd  
HS Command*  
The factory default is HS Command.  
Allows the selection of a port for preformatted data to be parsed through. The code being sent to  
the printer must comply to the parser format specified in the ZGL programming manual.  
Preparser Port  
Disable*  
Disable - factory default. Disables the parser command feature.  
Parallel - select if the data is coming to the parser through the parallel port.  
Serial - select if the data is coming to the printer through the serial port.  
MC Label Format. The ^MC command determines whether the printed label image should be  
retained for use immediately following label definition. The MC Label Fmt option determines the  
internal format to be used for storing the label image (list format or bitmap format).  
MC Label Fmt  
List Format*  
List Format - factory default. Works for most applications but memory must be sufficient.  
Bitmap Format - to be used in applications where a large amount of data is sent. Bitmap  
format has greater efficiency of memory use. The label image of the next label is overlaid on  
the bitmap for the current label (instead of accumulating a list of stored print elements like  
List Format, which might eventually run out of memory in a large print job).  
Print Quantity Label Format. Allows selection of the method for printing a label from memory.  
List Format - factory default. A list of all stored print elements (graphics, text, barcodes) is  
PQ Label Fmt  
List Format*  
reprocessed and xecuted again for each label. Work for most applications.  
Bitmap Format - the bitmap of the first label is stored and copied over for each label printed  
without reprocessing a list of all print elements. To be used only in applications that print  
labels of the same data for greater print speed.  
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Unit 4: Printer Configuration  
ZGL EMULATION MODE (TABLE 4-11)  
DESCRIPTION  
MENU  
Label Buffer Size. This option allows the label buffer size to be set. The buffer is used to store the  
data from ^XA up to ^XZ for command processing. The maximum buffer size cannot exceed the  
amount of available memory in the system. If a menu value greater than the amount of memory  
available is selected, the menu value will be set to the amount available. To increase the amount  
of available memory, increase the Glob Mem Adjust setting in the Printer control menu.  
Label But Size  
560K Bytes*  
The new buffer size only takes effect upon powering on, so perform a Save Config for the new  
setting and select that configuration as the Power-Up.  
The allowable range is 160 to 3600 Kbytes, and the factory default is 560 Kbytes.  
Determines the method of setting the Label Length.  
Enable - factory default. Label length will be determined by the ^LL command if it is present.  
If the ^LL command is not present, it will be based on the Label Length value in the Quick  
Setup or Media Control menu.  
Host Form Length  
Enable*  
Ignore - label length as determined by the ^LL command is ignored.  
Disable - label length will be determined by the Label Length value in the Quick Setup or  
Media Control menu.  
The ^LS command specifies a horizontal offset to be added to all label element positions. The  
Left Position option displays the value specified by the ^LS command and provides an alternative  
method for specifying the horizontal offset.  
Left Position  
0 dots*  
The factory default is 0 dots.  
The valueof this option specifies a vertical offset to be added to all label element posiotns in dots  
per inch. For example, if the value is 3 and the current form length is 6 inches, then 18 dots will be  
added to the element’s vertical position.  
Top Position  
0 dots/inch*  
The allowable range is -100 to +100 dots/inch, and the factory default is 0 dots/inch.  
The ^JM command determines the apparent print resolution of the printed label.  
Full - factory default. The output is printed normally. The Resolution mode option displays  
and selects the current setting associated wit the ^JM command.  
Resolution Mode  
Full*  
Half - if selected by the ^JM command, the printed output of a 300 dpi printer  
matches that printed by a 150 dpi printer (half resolution). This essentually doubles  
the size of the label image, including label dimensions.  
Allows the vertical adjustment feature to be enabled or disabled.  
Disable - factory default. Vertical density adjustment will not take place.  
Enable - is active and will use the Vertical Density value selected.  
Vertical Adjust  
Enable*  
If Vertical Adjust is enabled, this option allows to fine tune the vertical print density (in the paper  
motion direction) on printers with 203 or 300 dpi print heads. The result is that the vertical posiiton  
and height will be changed accordingly. Selecting a greater vertical density value causes the  
image to compress or expand vertically on the label.  
Vertical Density  
207 dpi*  
203 DPI - the allowable range is 201 to 220 dpi, and the factory default is 207 dpi.  
300 DPI - the allowable range is 301 to 330 dpi, and the factory default is 300 dpi.  
This command saves the printed label image by name for later recall as part of a label definition  
and determines the internal format to be used. The storage location is determined by the option  
selected in the Storage Select menu.  
IS Label Fmt  
List Format*  
List Format - factory default. Used for most applications due to its greater efficiency of data  
process.  
Bitmap Format - used in applications that frequently recall the saved label image. Results in  
greater print speed.  
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Unit 4: Printer Configuration  
ZGL EMULATION MODE (TABLE 4-11)  
DESCRIPTION  
MENU  
Field Block Width Adjustment. This command allows the user to increase or decrease the width  
of field block from the field block command ^FB, so the text line in the block can be broken at a  
different word.  
FB Width Adjust  
0 dots*  
The allowable range is -100 to +100 dots, and the factory default is 0 dots.  
This menu allows the operator to map the device B: to an External Memory Cartridge or PC  
Board Flash.  
Storage Select  
B: = EMC*  
B: = EMC - factory default. External Memory Cartridge.  
B: = PCB Flash - PC Board Flash.  
Network Identification. Allows the operator to assign an identification number to the network.  
0 - factory default. Without identification.  
Network ID  
0*  
1 to 999 - a range of numbers to choose for idenfication.  
Allows the language to be selected for the character group to represent.  
There are multiple languages from which to choose. The factory default is Standard Set.  
Character Group  
Standard Set*  
Allows further language clarification by choosing language options from a group within the  
Standard Set of characters.  
Standard Sets  
USA 1*  
There are multiple languages from which to choose. The factory default is USA1.  
DGL EMULATION MODE (TABLE 4-12)  
MENU  
DESCRIPTION  
Permits entry into the EMULATION Mode.  
EMULATION  
Allows the specific emulation to be selected or if the Select option is chosen, the menu to follow  
will contain a list of emulation options available.  
EMULATION  
Select  
Allows the selection of the specific emulation to be selected from a list.  
The allowable emulation options are: PGL for Printronics, ZGL for Zebra, TGL for TEC, IGL for  
Intermec, SGPL for SATO, and DGL for Datamax.  
Select  
DGL*  
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Unit 4: Printer Configuration  
DGL EMULATION MODE (TABLE 4-12)  
MENU  
DESCRIPTION  
Is the menu selection screen for the EMUALTION Mode.  
DGL Setup  
Active  
Character Set  
Euro Character  
Control Codes  
FeedBack Chars  
Default Module  
Units of Measure  
Row Offset  
Column Offset  
Format Attrib.  
Error Handling  
Vert. DPI Adjust  
Compatibility  
Length Cmd (STXc)  
Heat Cmd (H)  
Speed Cmd (P,S)  
Cut Cmd (o,:,c)  
Soft. Switch (V)  
Sensor Cmd (e,r)  
Format Attr. (A)  
This menu determines if the DGL parser will possess all incoming data or pass all data to the  
underlying emulation.  
Active  
Yes*  
Yes - factory default. DGL is active; processes all DPL commands.  
No - DGL is inactive; the data is processed by the underlying emulation.  
Allows selection of the character set desired for the printer to use to inter-operate with the  
characters sent from the host system.  
Character Set  
PC-8 CP 437*  
There are mulitple languages from which to choose. The factory default is PC-8 CP437.  
Allows the Euro character position in the code page to be selected. Select the ASCII character (in  
decimal format) desired to represent the Euro character.  
Euro Character  
128*  
The factory default is 128.  
Allows the operator to change the software command prefix interpreted by the printer.  
When User Defined is selected, five additional submenus are inserted into the menu tree. These  
submenus allow the user to set a value for each of the control codes. The default User Defined  
values are shown below.  
Control Codes  
Standard*  
Feedback Characters. Determines if the printer returns aHex 1E (RS) after each label  
successfully prints and a Hex 1F (US) after each batch of labels printed.  
FeedBack Chars  
Disable*  
Disable - factory default. Feedback characters are not sent to the host.  
Enable - feedback characters are sent to the host.  
Sets the default module used to store files when a module is not specifed or the default module is  
specifed in the command.  
Default Module  
RAM*  
RAM - factory default. Storage in volatile RAM where the data will be lost when the printer is  
powered off.  
Flash - Storage in non-volatile Flash where the data will remain unless actively removed.  
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Unit 4: Printer Configuration  
DGL EMULATION MODE (TABLE 4-12)  
DESCRIPTION  
MENU  
Selects how the printer will interpret measurements.  
Imperial - factory default. American Standard values.  
Metric - uses Metric values.  
Units of Measure  
Imperial*  
Note: <STX>n and <STX>m commands override this setting and will stay in effect until the printer  
is taken offline, then returned online.  
Shifts the vertical start of the print position. This a the user setting for row adjustment.  
The allowable range is 0 to 99.99 inches or 999.9 millimeters. The factory default is 0.  
Row Offset  
00.00 Inch*  
Note: The Label Formatting command (R) only temporarily overrides this setting; it reverts back  
to this setting after the current label format is finished.  
Shifts the horizontal, left-justified start posiotn to the right without shifting the Label Width  
termination point to the right. This a the user setting for row adjustment.  
Column Offset  
00.00 Inch*  
The allowable range is 0 to 99.99 inches or 999.9 millimeters. The factory default is 0.  
Note: The Label Formatting command (C) only temporarily overrides this setting; it reverts back  
to this setting after the current label format is finished.  
Format Attribute. Affects the manner in which overlapping text and graphics are treated as the  
label is printed.  
XOR - factory default. Intersecting text strings, images, and barcodes print on top of one  
another.  
Format Attrib.  
XOR*  
Transparent - intersecting text strings, images, and barcodes will not be printed. An odd  
quantity of overlapping objects will print.  
Opaque - intersecting text strings, images, and barcodes are obliterated by those last  
formatted. Each character cell is treated as opaque.  
Defines how the emulation handles errors detected in the data stream. For all selections, data  
processing will not be aborted when errors are detected and labels will be printed as best  
possible. Commands containing errors will be ignored.  
Error Handling  
Off*  
Off - factory default. Without signals to the user when errors are detected.  
Report - the printer will beep when one or more errors are detected and the first command  
that contains an error is displayed on the printer’s LCD in mnemonic form.  
Beep - the printer will beep once if one or more errors are detected.  
This option fine adjusts the resolution used to scale the page elements/coordinates. In cases  
where the printed label length is incorrect, the vertical resolution value DGL uses for calculations  
can be fine adjusted by this menu.  
Vert. DPI Adjust  
0*  
Negative values result in a lower DPI value and thus a longer label. Positive values result in a  
higher DPI value, and thus a shorter label.  
The allowable range is -100 to +100, with a factory default of 0.  
Determines compatibility with legacy Datamax emulations.  
Standard - factory default. Standard emulation.  
S-462 - specific printer model.  
Compatibility  
Standard*  
Allows the user to disable the Length Command.  
Process - factory default. Acknowledges length commands.  
Ignore - does not acknowledge length commands.  
Length Cmd (STXc)  
Process*  
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Unit 4: Printer Configuration  
DGL EMULATION MODE (TABLE 4-12)  
DESCRIPTION  
MENU  
Determines whether the print intensity commands processed by the printer will be those sent  
from a host or those set by the printer’s operator panel.  
Heat Cmd (H)  
Process - factory default. Downloaded commands take precedence.  
Process*  
Ignore - downloaded commands are ignored and printer settings take precedence.  
Allows the user to disable the speed commands (Print, Feed, Reverse).  
Process - factory default. Acknowledges speed commands.  
Ignore - does not acknowledge speed commands.  
Speed Cmd (P,S)  
Process*  
Allows the user to disable the commands affecting the cutter assembly.  
Process - factory default. Acknowledges cutter commands.  
Ignore - does not acknowledge cutter commands.  
Cut Cmd (o,:,c)  
Process*  
Allows the selection of how the printer will respond to the software switch settings of <ESC>V  
commands. this command enables Cut or Tear-Off mode, or disables both by selecting  
Continuous mode.  
Soft. Switch (V)  
Process*  
Process - factory default. Responds to the commands.  
Ignore - does not respond to the commands.  
Allows the selection of how the printer will respond to various sensor commands.  
Process - factory default. Acknowledges sensor commands.  
Ignore - does not acknowledge sensor commands.  
Sensor Cmd (e,r)  
Process*  
Allows the user to disable the commands that select the Format Attribute.  
Process - factory default. Acknowledges commands that select formatting attributes.  
Ignore - does not acknowledge commands that select formatting attributes.  
Format Attr. (A)  
Process*  
TGL EMULATION MODE (TABLE 4-13)  
MENU  
DESCRIPTION  
Permits entry into the EMULATION Mode.  
EMULATION  
Allows the specific emulation to be selected or if the Select option is chosen, the menu to follow  
will contain a list of emulation options available.  
EMULATION  
Select  
Allows the selection of the specific emulation to be selected from a list.  
The allowable emulation options are: PGL for Printronics, ZGL for Zebra, TGL for TEC, IGL for  
Intermec, SGPL for SATO, and DGL for Datamax.  
Select  
TGL*  
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Unit 4: Printer Configuration  
TGL EMULATION MODE (TABLE 4-13)  
MENU  
DESCRIPTION  
Is the menu selection screen for the EMULATION Mode.  
TGL Setup  
Active  
Print Errors  
Character Set  
Slash Zero  
Image Scale  
SFCC Select  
EURO Symbol  
Speed CMDs  
AY Intensity CMD  
U1/U2 Move CMDs  
XS Sensor Param  
XS Media ‘C’ Act  
XS Media ‘D’ Act  
AR Pre-Feed CMD  
AX Fine Adj. CMD  
Page alignment  
Vert. DPI Adjust  
Status Response  
Allows the selection of how the printer will respond to non-TGL format text to either be printed or  
ignored.  
Yes - factory default. All data is parsed by the TGL emulation. Non-TGL data is absorbed.  
Active  
Yes*  
No - all data is is passed to the LP+ emulation.  
For information on setting the LP+ Text Mode through the host data stream, refer to the TGL  
Programming Reference manual.  
Determines where and how errors will be displayed.  
Disable - factory default. Errors display only on the printer’s LCD.  
Enable - errors are printed and displayed on the printer’s LCD.  
Print Errors  
Disable*  
Allows the character set to be selected.  
The options are PC-850, PC-8, or 8859-2 Latin 2. The factory default is PC-850.  
Character Set  
PC-850*  
Determines if a zero numeral will be printed with a diagonal slash.  
Disable - factory default. The zero character does not have a slash.  
Enable - the zero character is overlayed with a slash.  
Slash Zero  
Disable*  
Determines if an imaged will be scaled according to the printer’s print resolution.  
Disable - factory default. Scaling will not take place, resulting in images that are 2% larger  
than images printed on the TEC printer. The image will maintain the correct proportions and  
result in faster printing.  
Image Scale  
Disable*  
Enable - images are scaled from TEC printer resolution (306 dpi) to the resolution of the TGL  
printer (300 dpi).  
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Unit 4: Printer Configuration  
TGL EMULATION MODE (TABLE 4-13)  
DESCRIPTION  
MENU  
Special Function Control Code. These codes are specific to the delimiters of separate print jobs  
and commands. They can be customized and therefore changed via this menu so the printer can  
recognize these alternate control characters.  
Auto Select - factory default. The printer selects the SFCC set based upon the received host  
data.  
<ESC><LF><NUL> - is a predefined set. The ESC character is the SFCC, the LF is the  
SFCC-Separator, and the NULL character is the SFCC-Terminator.  
SFCC Select  
{ I } - is a predefined set. The { character is the SFCC, the I is the SFCC-Separator, and the }  
Auto Select*  
is the SFCC-Terminator.  
User Defined - if this option is selected, three additional menus appear. These menus allow  
the SFCC, SFCC-Separator, and SFCC-Terminator to be individually configured.  
SFCC - can set value between 0x0 and 0xFF. The factory default is 0x7B.  
SFCC Separator - can set value between 0x0 and 0xFF. The factory default is 0x7C.  
SFCC Terminator - can set value between 0x0 and 0xFF. The factory default is 0x7D.  
This menu allows the position of the EURO symbol in the cold pages to be configured. The  
EURO symbol can be set to any value between 0x20 and 0xFF.  
EURO Symbol  
0xB0*  
The factory default is 0xB0.  
Speed Commands. Determines if engine commands that affect the print/feed speed will be  
processed or ignored. To adjust the print/feed speed through the operator panel, use this menu to  
prevent the host commands from overriding these settings. When Ignore is selected, the TGL  
ignores the following comands or command parameters:  
Speed CMDs  
Process*  
• The print speed parameter in the XS command. The parameter will not have an effect; the  
Print Speed value as configured in the Media Control menu will be used.  
• The feed speed parameter in the T command. The parameter will not have an effect; the  
Slew Speed value as configured in the Media Control menu will be used.  
The factory default is Process.  
Allows the selection of how the printer will respond to print intensity (darkness) commands.  
Process - factory default. Sent commands from the host take precedence.  
Ignore - printer settings take precedence.  
AY Intensity CMD  
Process*  
Allows the selection of how the printer will respond to commands to move paper forward (U1) or  
backward (U2).  
U1/U2 Move CMDs  
Process*  
Process - factory default. Sent commands from the host take precedence.  
Ignore - printer settings take precedence. The paper will not be moved when either  
command is received.  
XS Sensor Parameter. Allows the selection of how the printer will respond to the XS command  
setting the sensor type parameters.  
XS Sensor Param  
Process*  
Process - factory default. Sent commands from the host take precedence.  
Ignore - printer settings take precedence. The paper will not be moved when either  
command is received. TGL will use the sensor type as configured through Gap/Mark Sensor  
under the Calibrate CTRL menu.  
Defines which media mode TGL will operate on receipt of a ‘C’ (strip mode) from the issue mode  
parameter in the XS command. Any of the supported media modes can be selected.  
XS Media ‘C’ Act  
Continuous*  
Continuous - factory default. Sent commands from the host take precedence.  
Ignore - will use the issue mode as configured through Media Handling under the Media  
Control menu.  
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Unit 4: Printer Configuration  
TGL EMULATION MODE (TABLE 4-13)  
DESCRIPTION  
MENU  
Defines which media mode TGL will operate on receipt of a ‘D’ (strip mode) from the issue mode  
parameter in the XS command. Any of the supported media modes can be selected. When  
Ignore is selected, TGL will use the issue mode as configured through Media Handling under the  
Media Control menu.  
XS Media ‘D’ Act  
Tear-Off*  
The factory default is Tear-Off.  
AR Pre-Feed Command. Allows the selection of how the printer will respond to command for a  
paper pre-feed (AR).  
AR Pre-Feed CMD  
Process*  
Process - factory default. Sent commands from the host take precedence.  
Ignore - printer settings take precedence. The paper will not pre-feed.  
AX Fine Adjustment Command. Allows the selection of how the printer will respond to command  
for a position fine adjustment (AX).  
AX Fine Adj. CMD  
Process*  
Process - factory default. Sent commands from the host take precedence.  
Ignore - printer settings take precedence. The paper will not fine adjust.  
This menu is used to define the alignment of the image on the page.  
Center - factory default. Evenly spaced using the page width set in the configuration.  
Page alignment  
Center*  
Left - aligned to the left side. When printing in the Portrait mode, the image’s top will exit the  
printer first. Inverted Protrait mode, the image’s bottom will exit the printer first.  
Allows for fine adjustment of print the resolution used to convert coordinates of page elements  
(barcodes, font fields, graphic images,lines, boxes). The coordinates received from the host are  
in 1/10 millimeters and are converted to engine resolution (203 or 300 dpi).  
Vert. DPI Adjust  
0*  
In cases where the printed image length is incorrect, the vertical resolution value TGL uses for  
calculations can be fine adjusted between -100 and +100. Negative values result in a lower dpi  
value and thus a shorter image. This adjustment does not affect the size of fonts and barcodes,  
only the coordinates.  
The factory default is 0.  
Allows the selection of how the printer will respond to command to the WS command for status  
responses from the printer.  
Status Response  
Disable*  
Disable - factory default. Will not process commands.  
Enable - will process commands.  
IGL EMULATION MODE (TABLE 4-14)  
MENU  
DESCRIPTION  
Permits entry into the EMULATION Mode.  
EMULATION  
Allows the specific emulation to be selected or if the Select option is chosen, the menu to follow  
will contain a list of emulation options available.  
EMULATION  
Select  
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Unit 4: Printer Configuration  
IGL EMULATION MODE (TABLE 4-14)  
MENU  
DESCRIPTION  
Allows the selection of the specific emulation to be selected from a list.  
The allowable emulation options are: PGL for Printronics, ZGL for Zebra, TGL for TEC, IGL for  
Intermec, SGPL for SATO, and DGL for Datamax.  
Select  
IGL*  
Is the menu selection screen for the EMULATION Mode.  
IGL Setup  
Active  
Error Reporting  
Mode on Power Up  
Print Language  
IBM Translation  
Slash Zero  
EURO-Symbol  
Preparsing Data  
Status on <ETX>  
Cutter Cmd (c)  
PwrUpMod Cmd (C)  
EOP Dist Cmd (D)  
Intens. Cmd (d)  
TOF set Cmd (F)  
LRP adj. Cmd (f)  
Speed Cmd (S)  
Stock Cmd (T)  
Vert. DPI Adjust  
Reported model  
Saving UDCs  
Save state  
Allows transition to the Active menu screen.  
IGL Setup  
Active*  
Allows for non-IGL formatted text to either be printed or ignored.  
Yes - factory default. All data is parsed by the PPI/IGL emulation. Non-PPI/IGL data is  
absorbed.  
Active  
Yes*  
No - all data is is passed to the LP+ emulation.  
Determines where and how errors in the data stream will be displayed.  
Display on LCD - factory default. Error will display on the printer’s LCD. Upon detection, the  
printer will beep once. Each error will display for a half second, then the printer will go offline  
and will print the data as best possible.  
Error Reporting  
Display on LCD*  
Disable - errors are printed as best possible, but not displayed on the printer’s LCD.  
Allows the selection of the printer’s print resolution.  
Advanced 5mil - factory default. Standard for 203 dpi.  
Emulation 10mil - for 100 dpi.  
Mode on Power Up  
Advanced 5mil*  
Emulation 15mil - for 67 dpi.  
Note: This menu does not appear when a 300 dpi print head is installed. When a 300 dpi print  
head is installed, the mode will always be Advanced 3.3mil.  
This menu selects the printed character language.  
The factory default is US ASCII.  
Print Language  
US ASCII*  
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Unit 4: Printer Configuration  
IGL EMULATION MODE (TABLE 4-14)  
DESCRIPTION  
MENU  
Select whether the data sent to the printer is translated as standard ASCII or EBCDIC. Many IBM  
Mini/Main-Frame computers use EBCDIC which does not directly translate to ASCII.  
IBM Translation  
Disable*  
Disable - factory default. The IBM version of the selected character will not be used.  
Enable - the IBM version of the selected character set will be used.  
This menu determines if a zero numeral character wil be printed with a diagonal slash overlayed.  
Font Based - factory default. Zero characters will print with a slash if the selected font type  
designates that it has one. This mimics IPL3 printers where not all fonts contain a slashed  
zero.  
Slash Zero  
Font Based*  
Disable - factory default. Zero characters are never printed with a slash.  
Enable - all zero characters will be printed with a slash, independent of the selected font.  
This menu defines the code page position that contains the the Euro symbol.  
The factory default is 0x0.  
EURO Symbol  
0x0*  
Select whether the data is to be processed as it is received or if the printer is to wait until the  
entire job has been sent prior to any commands being processed. This menu determines if the  
data preparser will be active or inactive.  
Preparsing data  
Disable*  
Enable - factory default. The data received from the host is preprocessed to quickly respond  
to the immediate commands.  
Disable - the data is processed synchronously; the commands are not processed until all  
preceding commands have been processed.  
This menu determines if a printer status message will be returned to the host on receipt of the  
block terminator <ETX>. This is implemented only for serial interface, X-On/X-Off, or Intermec  
protocol.  
Status on <ETX>  
Enable*  
Disable - factory default. Will not send status message.  
Enable - will send status message.  
Cutter Command. This menu defines if the <ESC>SIc command which enables or disables the  
cutter assembly is acknowledged.  
Cutter Cmd (c)  
Process*  
Process - factory default. Acknowledges cutter commands.  
Ignore - does not acknowledge cutter commands.  
Power Up Mode Command. This menu defines if the <ESC>SIC command which selects the  
Emulation or Advanced power up mode is acknowledged.  
PwrUpMod Cmd (C)  
Process*  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
End-Of-Print Distance Command. This menu defines if the <ESC>SID command is  
acknowledged.  
EOP Dist Cmd (D)  
Process*  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
Intensity Command. This menu defines if the <ESC>SId command which sets print darkness is  
acknowledged.  
Intens. Cmd (d)  
Process*  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
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Unit 4: Printer Configuration  
IGL EMULATION MODE (TABLE 4-14)  
DESCRIPTION  
MENU  
Top-Of-Form Set Command. This menu defines if the <ESC>SIF command which sets the start  
print point, is acknowledged.  
TOF set Cmd (F)  
Process*  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
Label Rest Point Adjust Command. This menu defines if the <ESC>SIf command is  
acknowledged.  
LRP adj. Cmd (f)  
Process*  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
This menu defines if the <ESC>SIS command which set print speed is acknowledged.  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
Speed Cmd (S)  
Process*  
Note: If the print/feed speed is adjusted using the operator panel, host commands will not  
override operator panel settings.  
Stock Command. This menu defines if the <ESC>SIT command which sets media handling is  
acknowledged.  
Stock Cmd (T)  
Process*  
Process - factory default. Acknowledges the commands.  
Ignore - does not acknowledge the commands.  
Vertical Dots-Per-Inch Adjustment. This menu fine adjusts the resolution used to convert the  
coordinates of page elements (barcodes, font fields, graphic images, lines, boxes). The  
coordinates received from the host are converted to engine resolution (203 or 300 dpi).  
In cases where the printed label length is incorrect, the vertical resolution value IGL uses for  
calculations can be fine adjusted.  
Vert. DPI Adjust  
0*  
Negative values result in a lower DPI value and thusly, a longer label. Positive values result in a  
higher DPI value and thusly, a shorter label.  
The allowable range is -100 to +100 with a factory default of 0.  
Note: This adjustment does not affect the size of fonts and barcodes.  
This menu defines which printer model IGL reports on the <ESC>M command. Manual selection  
may be needed in cases where the auto-detected Intermec model does not support a feature  
wanted. For example, TrueType font download is not supported on an Intermec 3600 printer. IGL  
always supports this feature. To download TrueType fonts via the Intermec utility, the user can  
set the model to 4420E which does support this download. This setting only affects the model  
reported to the host - it will not affect the IGL in any other way.  
Reported model  
Auto detect*  
Auto Detect - factory default. Will report a model that cooresponds with the actual width and  
resolution of the printer running IGL.  
3600 - printer model.  
4420E - printer model.  
4630 - printer model.  
4830 - printer model.  
Saving User-Defined-Characters. This menu defines if UDC’s are automatically saved to flash or  
manually via the Save State menu.  
Saving UDCs  
Automatic*  
Automatic - factory default. The file system can run full because it is not automatically  
optimized.  
Use Save State - used in cases where UDC’s are sent repeated for each label.  
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Unit 4: Printer Configuration  
IGL EMULATION MODE (TABLE 4-14)  
DESCRIPTION  
MENU  
This menu saves the current state of the printer to flash memory. The pages, formats, and fields  
that currently exist in RAM memory save to flash memory and are restored at power up. This  
allows the format to be sent once and make it resident in the printer.  
IGL Setup  
Save state*  
Note: Saving the state does not save general printer settings for which configuration menus are  
provided. These settings are saved by storing the configuration, and selecting that configuration  
as the power up configuration. Examples of settings that can be configured this way by host  
control are print speed, print density, and media handling (continuous, tear-off, etc.).  
DIAGNOSTICS MODE (TABLE 4-15)  
MENU  
DESCRIPTION  
Permits entry into the DIAGNOSTICS Mode.  
DIAGNOSTICS  
Is the menu selection screen for the DIAGNOSTICS Mode.  
DIAGNOSTICS  
Priority Setting  
Printer Tests  
Test Count  
Software Build  
Hex Dump Mode  
Print Error Log  
Clear Error Log  
Flash Installed  
DRAM Installed  
Ptr On Time  
Printer Usage  
PrintHead Usage  
Head On Time  
Reset Head Data  
PrintHead Usage  
Head Type  
Head Voltage  
Allows the selection of which type of programming will take priority precedence in determining  
Print Darkness, Print Speed, and Print Offset.  
Priority Setting  
Command*  
Command - factory default. Any commands in the label job will take precedence and be  
used for printing. The LCD will reflect the new setting.  
LCD - Any settings established through the printer’s operator panel will be used for an  
incoming print job regardless of different command settings.  
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Unit 4: Printer Configuration  
DIAGNOSTICS MODE (TABLE 4-15)  
DESCRIPTION  
MENU  
Allows varification of proper printer operation and print quality through the selection of various  
test print options.  
Checkerboard - factory default. Helps identify marginal print head elements, edge  
sharpness, and uneven print quality.  
Grey - helps identify burned out print head elements and uneven print quality.  
Grid - helps identify edge sharpness and uneven print quality.  
Current Config. - prints the current printer configuration and helps determine text print  
quality.  
Left Test - prints a pattern containg a series of ladder-type bar code symbols starting with  
four and decrementing by one symbol on each print until a single symbol prints on the left  
side.  
Printer Tests  
Right Test - prints a pattern containg a series of ladder-type bar code symbols starting with  
four and decrementing by one symbol on each print until a single symbol prints on the right  
side.  
Checkerboard*  
Combo Test - prints a combined left and right side test.  
Ethernet Test - prints the NIC statistics stored on its adapter. Only appears if the Network  
Interface Card (NIC) adapter is installed.  
Barcode Demo - prints text and barcodes with the barcodes positioned at the left and right  
margins of the standard label media suplied with the printer. The test automatically produces  
output for 4 inch printers at 203 and 305 dpi.  
RFID Report - prints a report of RFID statistics since the printer was powered on or since the  
last data reset. Once the desired test pattern is chosen, press ENTER t ostart printing. If the  
Test Count option is set to Continuous (factory default), press ENTER again to stop printing.  
Only appears if the RFID encoder is installed.  
This menu screen enables the quantity of times the selected test pattern will be printed. The  
options are Continuous (factory default), 1 Page, 2 Pages, 5 Pages, and 10 Pages.  
Test Count  
5 Pages*  
This menu screen allows the entry of the reference number which includes toe program file part  
number and the revision number of the software installed in the printer (e.g., 358186 V1.07G).  
Software Build  
XXXXXX VX.XXX  
Allows the determination of whether printer will print a label containing data sent from the host in  
hexadecimal format.  
Hex Dump Mode  
Disable*  
Disable - factory default. Will not print.  
Enable - will print.  
This menu screen permits the printing of the current log of errors. Most non-routine faults (Ribbon  
Fault, Print Head Hot) are stored in the error log.  
DIAGNOSTICS  
Print Error Log  
Is a subset of menu screens that permits the error log to be cleared.  
DIAGNOSTICS  
Clear Error Log  
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Unit 4: Printer Configuration  
DIAGNOSTICS MODE (TABLE 4-15)  
MENU  
DESCRIPTION  
Is an informational screen that displays that the error log is clearing.  
Error Log Clear  
Is an informational screen that displays the amount of flash memory installed.  
Is an informational screen that displays the amount of DRAM installed.  
DIAGNOSTICS  
FLASH Installed  
8 Megabytes  
DIAGNOSTICS  
DRAM Installed  
32 Megabytes  
Is an informational screen that displays the cumulative time in hours the printer has been  
powered on. This value is set to zero at the factory following testing.  
DIAGNOSTICS  
Ptr On Time  
XXXXX.X Hours  
Is an informational screen that displays the cumulative distance the printer has moved media.  
This value is set to zero at the factory following testing.  
DIAGNOSTICS  
Printer Usage  
XXXXX.X Meters  
Is an informational screen that displays the length of media actually printed since the last Reset  
Head Data operation. This value is set to zero at the factory following testing.  
DIAGNOSTICS  
PrinterHead Usage  
XXXXX.X Meters  
Is an informational screen that displays the cumulative time that power has been applied to the  
print head since the last Reset Head Data operation. This value is set to zero at the factory  
following testing.  
DIAGNOSTICS  
Head On Time  
XX.X Hours  
Is a subset of menus that allows the operator to reset all print head statistics values (Head Prt  
Dist, Head On Time) to zero.  
DIAGNOSTICS  
Reset Head Data  
Is an informational screen that displays that the head data is clearing.  
Resetting  
Head Data  
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Unit 4: Printer Configuration  
DIAGNOSTICS MODE (TABLE 4-15)  
DESCRIPTION  
MENU  
Is an informational screen that displays the print head resolution in stalled in dots per inch (203 or  
305 dpi).  
DIAGNOSTICS  
Head Type  
XXX DPI  
Is an informational screen that displays the applied print head voltage.  
DIAGNOSTICS  
Head Voltage  
XX.XX +/- X.XX volts  
PRINTER MANAGEMENT MODE (TABLE 4-16)  
MENU  
DESCRIPTION  
Permits entry into the INTERFACES Mode.  
INTERFACES  
Is the menu selection screen for the INTERFACES Mode.  
INTERFACES  
Serial  
Parallel  
LAN / WLAN  
Centronics  
Allows entry into the Printer Management Mode from the INTERFACES Mode.  
Is the menu selection screen for the Printer Management Mode.  
INTERFACES  
Printer Mgmt  
Printer Mgmt  
SNC Port  
Mgmt Protocol  
Select Port  
Baud Rate  
Word Length  
Stop Bits  
Parity  
Modem  
Modem NUM  
Modem Status  
Dial Method  
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Unit 4: Printer Configuration  
PRINTER MANAGEMENT MODE (TABLE 4-16)  
MENU  
DESCRIPTION  
Is the menu selection screen for the Printer Management Mode.  
Printer Mgmt  
SNC Port  
Mgmt Protocol  
SNC Port Number  
SNC Port Timeout  
Status Port Numb  
Mgmt Port Number  
SATO Net Connect Port. Allows selection of which port the printer expects SNC to connect with  
via Ethernet or Serial.  
SNC Port  
Disable - factory default. Not activated.  
Serial - connects to serial port.  
Disable*  
Serial  
Ethernet  
Ethernet - connect to ethernet port.  
This menu selects the active Management Protocol Interface. Any system that supports the XML  
standards and schemas can work with PXML. UCP is used mostly for GPIO (General Purpose  
Input/Output) devices.  
Mgmt Protocol  
PXML*  
Since PXML and UCP management protocols share the same Ethernet port, only one can be  
active at a time.  
The options are PXML or UCP, and the factory default is UCP.  
This menu selects the port number the printer sends the emulation status. This is the Ethernet  
port number the emulations can use to communicate status to the host computer.  
Status Port Numb  
XXXXX*  
The allowable range is 1023 to 65535, and the factory default is 3001.  
Allows the Ethernet port number to be selected that the PXML or UCP will use to communicate to  
the printer. This is the Ethernet Port number the PXML or UCP will use to communicate to the  
printer.  
Mgmt Port Number  
XXXXX*  
This menu selects the port number the printer expects the SNC to connect through.  
The allowable range is 1023 to 65535, and the factory defualt is 3001.  
SNC Port Number  
XXXXX*  
If the SNC has not communicated to the printer within the period specified here, the SNC session  
closes.  
SNC Port Timeout  
100 seconds*  
The allowable range is 1 to 255 seconds, and the factory default is 100.  
Allows the appropriate port option to be chosen.  
Debug - factory default. If the PNE port is set to Serial, then the PNE will communicate  
Select Port  
through the Debug Serial Port.  
Debug*  
Host  
Host - if PNE is set to Serial, the PNE will communicate through the Host Serial Port. This  
cannot be selected if the host interface is set to Auto-Switch or Serial.  
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Unit 4: Printer Configuration  
PRINTER MANAGEMENT MODE (TABLE 4-16)  
MENU  
DESCRIPTION  
This menu disables the serial port.  
Deselect Serial  
Host Interface  
Allows setting the baud rate for the serial interface. The baud rate is the speed serial data is  
transferred between the host computer and the printer. The options for RS232 and RS422 are  
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baud.  
Baud Rate  
19200*  
Note: If using RS232 and the selected baud rate is greter than 19200, data loss may occur. To  
correct this, it may be necessary to lower the baud rate or use RS422. An increase in the Buffer  
Size in K parameter from the default (1 Kbyte) may be required to improve performance.  
The factory default is 9600.  
This menu allows the length of the serial data word to be set. The data word length can be set to  
7 or 8 bits and must match the corresponding data bits setting in the host computer.  
Word Length  
8*  
The factory default is 8.  
This menu allows the quantity of stop bits in the serial word to be set. either 1 or 2 stop bits may  
be selected, but the setting must match the corresponding stop bit setting in the host computer.  
Stop Bits  
1*  
This menu screen allows the parity to be set, but the setting must match that of the host  
computer. The options are: Odd, Even, Mark, Sense, or None.  
Parity  
None*  
The factory default is None.  
Determines the modem status.  
Disable - factory default. Is not active.  
Enable - is active.  
Modem  
Disable*  
Determines if the modem’s NVM stored configuration will be used or if the printer will send a  
modem initialization string.  
Enable - factory default. The printer will only send a ATZ0 command to the modem on  
power-up. Resets the modem configuration to 0.  
Modem NUM  
Enable*  
Disable - the printer sends a generic modem initialization string on power-up.  
NOTE: This generic initialization string does not work for all modem types. If the initialization  
string does not work, the modem must be manually configured, the setting must be stored in  
configuration 0, and the printer “Modem NVM menu must be enabled.  
Determines if the modem’s status will be displayed on the printer’s operator panel.  
Enable - factory default. Will display status commands.  
Disable - does not display status commands.  
Modem Status  
Enable*  
Determines the modem’s communication method.  
Tone - factory default. Uses the tone dialing method.  
Pulse - uses the pulse dialing method.  
Dial Method  
Tone*  
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Unit 4: Printer Configuration  
QUICK MENUS (TABLES 4-17 THROUGH 4-20)  
DESCRIPTION  
MENU  
Indicates the printer has been removed from the online status. Is in a condition that allows menu  
changes.  
OFFLINE  
Is a display screen of the printer’s current LCD brightness level. By pressing the left or right arrow  
keys of the printer’s operator panel, the brightness of the LCD decrease or inceases respectively.  
Display Intensity  
Set to XX  
Indicates the printer is in a status for print operation. While in this state, most operational  
adjustments may not be performed.  
ONLINE  
Is an informational menu screen that displays when the printer’s internal buffer has been cleared  
of content.  
Buffer Cleared  
Is an informational menu screen that displays that the printer is in the process of resetting. This  
menu screen will disappear when the reset process is complete.  
STANDBY . . .  
SOFT RESET  
Is an informational menu screen that displays that a particular key is currently locked so that  
change may not be performed. Pressing the appropriate keys will unlock the locked key so that it  
may be changed.  
ENTER SWITCH  
LOCKED  
Pressing the down arrow and the ENTER keys simultaneously will alter is condition.  
Is an informational menu screen that displays that a particular key has been unlocked so that  
change may not be performed. Pressing the appropriate keys will relock the unlocked key so that  
it may not be changed.  
ENTER SWITCH  
UNLOCKED  
Pressing the down arrow and the ENTER keys simultaneously will alter is condition.  
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TROUBLESHOOTING  
• Error Signal Troubleshooting  
• Troubleshooting Table  
• Interface Troubleshooting  
• Test Print Troubleshooting  
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Unit 5: Troubleshooting  
ERROR SIGNAL TROUBLESHOOTING  
ERROR SIGNALS  
DISPLAY  
EXPLANATION  
SOLUTION  
The printer could not find any DRAM.  
Power off the printer for 15 seconds, then power  
on again. If the problem persists, contact an  
authorized customer service representative.  
B10 ERROR:  
NO DRAM DETECTED  
Cycle Power  
The printer found a defactive memory location. Power off the printer for 15 seconds, then power  
on again. If the problem persists, contact an  
B11 ERROR:  
RAM TEST FAILED  
authorized customer service representative.  
Cycle Power  
The printer cannot the data controller program or Power off the printer for 15 seconds, then power  
the validation checksum is corrupt.  
on again. If the problem persists, contact an  
authorized customer service representative.  
B12 ERROR:  
PROGRAM MISSING  
Repeat Download  
Problem when downloading.  
Cycle power. If the problem persists, repeat  
download.  
B22 ERROR:  
DECOMPRESS SIZE  
Repeat Download  
Problem when downloading.  
Cycle power. If the problem persists, repeat  
download.  
B23 ERROR:  
DECOMPRESS CKSUM  
Repeat Download  
Calibration values derived from Manual Perform  
a
Run Manual Cal (run manual  
Calibrate were not acceptable. calibration) again.  
CALIBRATION FAIL  
See User Manual  
Printer contains an 8MB EFC and the firmware Contact an authorized service representative.  
attempted to access beyond its limit.  
DOWNLOADER ERROR  
BEYOND 8MB EFC  
Repeat Download  
Printer contains an 16MB EFC and the firmware Contact an authorized service representative.  
attempted to access beyond its limit.  
DOWNLOADER ERROR  
BEYOND 16MB EFC  
Repeat Download  
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Unit 5: Troubleshooting  
ERROR SIGNALS  
DISPLAY  
EXPLANATION  
SOLUTION  
Printer contains an 32MB EFC and the firmware Contact an authorized service representative.  
attempted to access beyond its limit.  
DOWNLOADER ERROR  
BEYOND 32MB EFC  
Repeat Download  
Printer contains an 64MB EFC and the firmware Contact an authorized service representative.  
attempted to access beyond its limit.  
DOWNLOADER ERROR  
BEYOND 64MB EFC  
Repeat Download  
An attempt was made to download to a full EFC. Delete and optimize files.  
DOWNLOADER ERROR  
EXTERNAL FLASH IS  
FULL  
Optimize Files  
An attempt was made to download to a non- Insert cartridge and repeat the process.  
existant EFC.  
DOWNLOADER ERROR  
EXTERNAL FLASH WAS  
NOT FOUND  
Insert Cartridge  
The printer encountered an error trying to Power off the printer for 15 seconds, then power  
program flash memory.  
on again. If the problem persists, contact an  
authorized customer service representative.  
DOWNLOADER ERROR  
FLASH NOT ERASED  
Repeat Download  
A Flash Write failed to complete.  
Try downloading again or contact an authorized  
customer service representative.  
DOWNLOADER ERROR  
FLASH WRITE #1  
Repeat Download  
A Flash Write failed to complete.  
A Flash Write failed to complete.  
Try downloading again or contact an authorized  
customer service representative.  
DOWNLOADER ERROR  
FLASH WRITE #2  
Repeat Download  
Try downloading again or contact an authorized  
customer service representative.  
DOWNLOADER ERROR  
FLASH WRITE #3  
Repeat Download  
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Unit 5: Troubleshooting  
ERROR SIGNALS  
DISPLAY  
EXPLANATION  
SOLUTION  
A Flash Write failed to complete.  
Try downloading again or contact an authorized  
customer service representative.  
DOWNLOADER ERROR  
FLASH WRITE #4  
Repeat Download  
An attempt was made to write to flash where it Try downloading again or contact an authorized  
wasn’t present. customer service representative.  
DOWNLOADER ERROR  
FLASH W ADDR BAD  
Repeat Download  
An attempt was made to download to a full main Delete and optimize files.  
flash memory.  
DOWNLOADER ERROR  
MAIN FLASH IS FULL  
Optimize Files  
The printer’s firmware attempted to access an Contact an authorized customer service  
EFC that wasn’t present.  
representative.  
DOWNLOADER ERROR  
NO EFC DETECTED  
Repeat Download  
Engine control software failure.  
Power off the printer for 15 seconds, then power  
on again. If the problem persists, contact an  
authorized customer service representative.  
EC SOFTWARE FAIL  
Cycle Power  
Not enough RAM memory available for the Power of the printer for 15 seconds, then power  
printer to function.  
on again.  
If the message reappears, increase the Glob  
Mem Adjust size in the PRINTER SETUP menu  
and reboot the printer.  
ERROR: INSUFFICIENT  
DRAM  
Cycle Power  
If the message reappears, replace the main  
circuit board. Write down the message and  
return it with the defective board.  
The printer requires more flash memory to Power off the printer for 15 seconds, then power  
download program.  
on again. If the problem persists, contact an  
authorized customer service representative.  
ERROR: INSUFFICIENT  
FLASH  
Cycle Power  
The printer received the complete program but Power off the printer for 15 seconds, then power  
the checksum did not match. The data may have on again. If the problem persists, contact an  
ERROR: WRONG  
CHECKSUM  
been corrupted during download.  
authorized customer service representative.  
Repeat Download  
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Unit 5: Troubleshooting  
ERROR SIGNALS  
DISPLAY  
EXPLANATION  
SOLUTION  
An interim message diplays while the printer Wait. When the asterisk (*) stops rotating, a  
discards host data it cannot use because a fault different fault message will apear.  
ERROR: OCCURRED:  
CLEARING QUEUES  
condition exists.  
Troubleshoot the final meassge.  
While the message displays, the asterisk (*)  
rotates.  
Please Wait  
Problem writing to flash memory.  
Power off the printer for 15 seconds, then power  
on again. If the problem persists, contact an  
authorized customer service representative.  
FILE SYS WRITE  
Check Flash  
The printer is set for Gap or Mark sensing, but Ensure the Gap/Mark Sensor setting in the  
black mark is not being detected.  
SENSOR SETUP menu matches the installed  
media.  
Ensure the sensors are properly positioned.  
Clean the sensor assembly and paper path.  
GAP NOT DETECTED  
Run Auto-Cal to improve the sensor’s ability to  
detect the media in use.  
Check Sensor and  
Calibrate  
Run the Media Profile printout in the SENSOR  
SETUP menu.  
Run Manual Calibrate.  
Manuallly change the Gap/Mark Thresh and/or  
Paper Out Thresh values.  
File system not detected or flash was corrupted. Enter the PRINTER SETUP menu and use the  
Optimize & Reboot option.  
INVALID FILE SYS  
Optimize&Reboot  
The Label Taken Sensor did not detect the label Press the Pause key to continue printing and  
present over the tear bar with Tear-Off or Peel- then wait for the LCD “Remove Label” message  
Off Media Handling mode enabled.  
before removing the label.  
The label was removed before the printer Open the pivoting deck, reinstall the label, close  
stopped printing or before the LCD “Remove the print head, press the Pause key, and  
LABEL MISSING  
Check Media Path  
Label” message displayed.  
continue printing.  
The label slipped behind the platen roller.  
The label wrapped around the platen roller.  
Open the pivoting deck and remove wrapped  
labels from the platen. Clean all adhesive from  
the platen. Reinstall labels, close deck, press  
the Pause key, and continue printing.  
Tear-Off or Peel-Off Media Handling mode was  
mistakenly selected.  
Select the correct Media Handling mode in the  
MEDIA Setup menu.  
A label was detected at the front of the printer by Remove the label from the front of he printer to  
the Label Taken Sensor. This is the normal allow the next label to print.  
reminder message when Peel-Off or Tear-Off  
Media Handling has been selected.  
Verify that a front door assembly is installed on  
the printer and that it is properly closed. Also  
LABEL READY  
Remove Label  
A label was removed, but the “remove Label” ensure that debris is not obstructing the door  
message remained.  
The incorrect Media Handling mode was In the MEDIA SETUP menu, change Media  
selected. Handling to the correct selection.  
mirror or the Label Taken Sensor.  
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Unit 5: Troubleshooting  
ERROR SIGNALS  
DISPLAY  
EXPLANATION  
SOLUTION  
Media was not installed or has run out.  
A break in media has occurred.  
Install media. If a break has occurred, reinstall  
the media. Press the Pause key to clear the fault  
message.  
Media was not correctly routed or installed.  
Media sensor is not correctly positioned.  
Verify the media sensor is properly posioned.  
Run Auto-Cal to improve the ability of the sensor  
to detect the installed media.  
MEDIA OUT  
Load Media  
Media is correctly installed, but the sensor is not  
detecting it.  
Check if the Gap/Mark Threh is too high or the  
Paper Out Thresh is too low. Adjust the values  
as necessary.  
Gap/Mark Thresh value may be set too high  
and/or Paper Out Thresh may be set too low.  
If using media without gaps or eye-marks,  
perform Run Auto-Cal to establish a valid Paper  
Out Thresh.  
Tear-Off or Peel-Off Media Handling selection Select a different Media Handling mode.  
was attempted with the cutter option still  
installed. These modes require that the front  
door assembly be installed to use the Label  
Taken Sensor.  
MEDIA OUT  
COMPATIBLE WITH  
CUTTER  
Check Media Mode  
If the printer is powered on with the cutter Ensure the cutter option is installed, connected  
enabled in the Media Handling menu, but the in the up position and the upper enclosure  
cutter itself is open (in the down position, or the installed before powering on the printer.  
OPTION NOT  
INSTALLED  
cutter upper enclosure is removed) the printer  
cannot detect the cutter.  
Install the cutter option or change to the correct  
Media Handling option in the MEDIA SETUP  
When using the cutter, the printer must be menu.  
powered on with the cutter in the up position and  
the cutter upper enclosure installed.  
customer service representative.  
If the error persists, contact an authorized  
The print head has become overheated.  
Allow the print head to cool down for 5 minutes,  
then press the Pause key. Resume printing.  
PRINTHEAD HOT  
If possible, reduce print intensity.  
Wait 5 Minutes  
Go Online  
If the problem persists, contact an authorized  
customer service representative.  
Print head lost power.  
Replace the print head.  
Power off the printer for 15 seconds, then power  
on again. If the problem persists, contact an  
authorized customer service representative.  
PRINTHEAD POWER  
FAIL  
Cal For Service  
An attempt was made to download a non- Try downloading again. If the problem persists,  
compatible program file.  
contact an authorized customer service  
representative.  
PROGRAM IS NOT  
COMPATIBLE WITH  
THIS PRINTER  
Repeat Download  
Ribbon is broken between the ribbon rewind Reattach ribbon.  
spindle and the print head.  
Load printer with new ribbon.  
RIBBON OUT  
Load Ribbon  
Ribbon supply is empty.  
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Unit 5: Troubleshooting  
ERROR SIGNALS  
DISPLAY  
EXPLANATION  
SOLUTION  
Failed tag. Error displays in STOP mode Initiate reprint of the label from the host. When  
causing the printer to halt.  
the error is cleared, the label with the failed tag  
moves forward to the next top-of-form position.  
RFID TAG FAILURE  
Check Media  
Failed tag. Error displays in OVERSTRIKE Clear the error. When the error is cleared, the  
mode. Each failed label prints with the overstrike label with the failed tag moves forward such that  
pattern and the form retries until the label retry the next label is in position.  
count is exhausted.  
RFID TAG MAX  
RETRY  
Check Media  
Host sent data after the printer buffer was full Make a configuration printout.  
(serial interface).  
Verify the printer matches the host serial  
SERIAL BUFFER  
OVERFLOW  
interface configuration settings for Data  
Protocol, Baud Rate, Data Bits, Stop Bits, Parity,  
Data Terminal Ready, and Request To Send.  
Set printer serial interface parameters to match  
those of the host.  
Receive overrun (serial interface).  
Make a configuration printout.  
Verify the printer matches the host serial  
interface configuration settings for Data  
Protocol, Baud Rate, Data Bits, Stop Bits, Parity,  
Data Terminal Ready, and Request To Send.  
SERIAL BUFFER  
OVERRUN  
Set printer serial interface parameters to match  
those of the host.  
Serial framing error over a serial interface.  
Match the serial interface settings of the printer  
to those of the host computer.  
SERIAL FRAMING  
ERROR  
Parity error (serial interface).  
Ensure the printer’s serial interface parameter  
settings match those of the host. Change as  
required to match.  
SERIAL PARITY ERROR  
Application software tried to perform an illegal Cycle the printer’s power. If possible, print a job  
power function. that has previously worked.  
There are damaged logic cicuits on the main If the problem persists, contact an authorized  
cicuit board. customer service representative.  
SOFTWARE ERROR  
Cycle Power  
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Unit 5: Troubleshooting  
TROUBLESHOOTING TABLE  
TROUBLESHOOTING TABLE  
IMAGE VOIDS  
Dirty print head.  
Clean print head.  
Damaged print head.  
Replace print head.  
Replace circuit board.  
Replace rollers.  
Damaged electronics.  
Damaged or worn roller.  
Poor label quality.  
Use higher quality media.  
Consult with media supplier.  
Ribbon stock and media are mismatched.  
RIBBON WRINKLING  
Poor head alignment.  
Adjust head balance and alignment.  
Adjust temperature.  
Excessive temperature setting  
Poor ribbon tension.  
Adjust tension as required.  
Replace as necessary.  
Worn roller.  
Foreign material on print head and/or rollers.  
Foreign material on labels.  
Damaged print head.  
Clean as required.  
Use higher quality media.  
Replace print head as required.  
LIGHT PRINT IMAGES  
Low print head energy/darkness.  
Low print head pressure.  
Adjust darkness level.  
Adjust head pressure and/or balance.  
Clean print head and rollers.  
Align print head as required.  
Reduce print speed setting.  
Foreign material on print head.  
Improper head alignment.  
Excessive print speed.  
UNEVEN PRINT DARKNESS  
Unbalanced print head.  
Worn rollers.  
Adjust head balance.  
Replace rollers as required.  
Clean print head.  
Dirty print head.  
MEANDERING MEDIA  
Incorrectly loaded media.  
Improperly adjusted media guides.  
Unbalanced print head.  
Worn rollers.  
Ensure correct loading.  
Adjust as required.  
Adjust as required.  
Replace as required.  
NO LABEL MOVEMENT  
Loose or broken timing belt.  
Incorrect label sensor selected.  
No voltage output.  
Replace or adjust as required.  
Check printer configuration for proper sensor selection.  
Replace fuse. Test power supply and replace as required.  
Ensure wiring harness connection. Replace as necessary.  
Drive motor not operating.  
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL  
Power supply issues.  
Ensure cable properly connected. Check/replace power supply.  
Incorrectly positioned display potentiometer.  
Adjust as required.  
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Unit 5: Troubleshooting  
NO PRINTED IMAGE  
Print head is disconnected.  
No voltage output.  
Ensure print head wiring harness is connected on each end.  
Replace fuse. Test power supply and replace as required.  
Replace print head and reset counter.  
Replace circuit board.  
Defective print head.  
Damaged electronics.  
Interface problems.  
Data input error.  
Troubleshoot interface - refer to the next chapter.  
Ensure correct data stream.  
PRINTER CREATES A BLANK LABEL.  
Data input error.  
Ensure correct data stream.  
Incorrect label sensor selection.  
Disconnected print head.  
Defective print head.  
Ensure correct printer configuration.  
Power off the printer and ensure a proper connection.  
Replace print head as required.  
Defective main circuit board.  
Replace main board as required.  
INCORRECT LABEL POSITIONING.  
Incorrect label sensor selection.  
Improper sensor adjustment.  
Data input error.  
Ensure correct printer configuration.  
Adjust sensor sensitivity as required.  
Ensure correct data stream.  
Incorrect offset settings.  
Incorrect applicator setup.  
Adjust settings as required.  
Refer to applicator documentation or contact manufacturer.  
SMEARED PRINT IMAGES  
Poor media quality.  
Use higher quality media.  
Clean print head and rollers.  
Use higher quality media.  
Adjust darkness setting.  
Foreign material on print head and platen roller.  
Foreign material on labels.  
Excessive print head energy.  
Excessive print speed.  
Adjust print speed as required.  
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Unit 5: Troubleshooting  
INTERFACE TROUBLESHOOTING  
This chapter provides a checklist for the various interface types. Locate the checklist relative to the interface used  
and perform each of the troubleshooting tasks until the problem has been isolated.  
PARALLEL INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface module is correctly installed. Run self-test to verify.  
Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer  
driver, ensure the correct port is selected.  
Ensure a IEEE1284 printer cable is being used.  
Ensure the host’s peripheral settings are set to ECP for faster throughput. Refer to the computer manufacturer’s  
documentation for details.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or  
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the  
start (<ESC>A and the stop (<ESC>Z) commands.  
Try another port to isolate the problem.  
Replace the main circuit board if determined to be the problem.  
RS232 SERIAL INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the correct interface module is correctly installed. Run self-test to verify.  
Ensure the serial cable (Null Modem) meets specifications and is correctly connected at each end.  
Ensure the serial cable is not defective.  
Ensure the communication parameters for the baud rate, parity, data bits and stop bits are consistent with those being  
sent from the host computer.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or  
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the  
start (<ESC>A and the stop (<ESC>Z) commands.  
Try another port to isolate the problem.  
Replace the main circuit board if determined to be the problem.  
UNIVERSAL SERIAL BUS (USB) INTERFACE  
If nothing prints during a test print, verify the device drivers have been successively installed by performing the following:  
CHK  
TROUBLESHOOTING STEP  
Click on Start, Settings, and then Control Panel.  
Click on System within the new window.  
Click on the Device Manager tab.  
Ensure that the View Device By Type is checked.  
Scroll to SATO-USB Device and ensure that errors do not exist. Reinstall as required.  
Reboot the PC and the printer.  
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Unit 5: Troubleshooting  
LAN ETHERNET INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface has been correctly configured. Wait two minutes and run self-test to verify. If a test label does not  
print, there may be a hardware problem.  
Ensure the cable and its ports are not defective.  
Ensure that a faulty print server or other protocol related scenarios are not creating a queue setup issue.  
Systematically perform checks and tests to isolate the cause.  
If using TCP/IP, ensure a valid IP address is specified and that all parameters are correct (subnet mask, gateway,  
etc.). Attempt to PING the IP address assigned to the network interface.  
If using a repeater or hub, ensure the SQE is turned off. Also ensure the repeater port is not defective by trying the  
print server on another port.  
Install the IPX/SPX protocol on a workstation to determine if the network device can be discovered via the MAC  
address. If able, configure the appropriate protocols and retest connectivity.  
Use a crossover cable to isolate the printer from the network by connecting from the interface and workstation. Verify  
that the parameters match on each. Test connectivity.  
802.11G WIRELESS INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the antenna is properly and completely installed.  
Ensure the wireless card is properly installed.  
Ensure the green connection lights on the back of the interface board are illuminated.  
If not obtaining an IP address, check the SSID or encryption and ensure those were properly entered.  
To determine the IP address obtained through the DHCP wireless device, power off the printer, place switch 3 in the  
upward position on the wireless card and reinsert it into the printer, and power the printer on. Wait approximately 30  
seconds for a print out of configurations.  
CENTRONICS INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface module is correctly installed. Run self-test to verify.  
Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer  
driver, ensure the correct port is selected.  
Ensure the host’s peripheral settings are set for Centronics output for faster throughput. Refer to the computer  
manufacturer’s documentation for details.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0D Hex and/  
or 0A Hex (carriage return and line feed) characters throughout. However, there should not be either located between  
the start (<ESC>A and the stop (<ESC>Z) commands.  
Replace the main circuit board with another to isolate the problem.  
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Unit 5: Troubleshooting  
TEST PRINT TROUBLESHOOTING  
Chapter provides instruction on special printing to identify and resolve specific print problems.  
HEX DUMP  
Allows the operator to determine if there were problems in the downloading of data. The contents of the print buffer  
can be examined using the Hex Dump Mode. In the left column, each line of data received is numbered. The center  
column provides the data in hexadecimal format. And in the right column, same data is provided in the ASC ll  
format. Follow the flow chart provided below to perform this activity.  
TEST LABEL PRINTING  
Allows the operator to identify specific problems regarding mechanical performance and setup. The test label is  
designed to assist in the identification of print problems. Follow the flow chart provided below to perform this  
activity.  
POWER  
Priority Setting  
Command*  
ONLINE  
Printer Tests  
Checkerboard*  
Test Count  
LINE  
5 Pages*  
Software Build  
OFFLINE  
XXXXXX VX.XXX  
Hex Dump Mode  
Disable*  
FUNCTION  
DIAGNOSTICS  
Print Error Log  
DIAGNOSTICS  
DIAGNOSTICS  
DIAGNOSTICS  
Clear Error Log  
FLASH Installed  
8 Megabytes  
Screens  
only display if  
Admin User is  
enabled within the  
Advanced  
Error Log Clear  
DIAGNOSTICS  
DRAM Installed  
32 Megabytes  
ENTER  
Mode  
DIAGNOSTICS  
DIAGNOSTICS  
Ptr On Time  
XXXXX.X Hours  
Priority Setting  
Printer Tests  
Test Count  
ENTER  
Software Build  
Hex Dump Mode  
Print Error Log  
Clear Error Log  
Flash Installed  
DRAM Installed  
Ptr On Time  
DIAGNOSTICS  
Printer Usage  
XXXXX.X Meters  
DIAGNOSTICS  
PrinterHead Usage  
XXXXX.X Meters  
Printer Usage  
PrintHead Usage  
Head On Time  
Reset Head Data  
PrintHead Usage  
Head Type  
DIAGNOSTICS  
Head On Time  
XX.X Hours  
DIAGNOSTICS  
Head Voltage  
DIAGNOSTICS  
Head Type  
XXX DPI  
Reset Head Data  
DIAGNOSTICS  
Resetting  
Head Voltage  
XX.XX +/- X.XX volts  
Head Data  
Figure 6-1, Diagnostics Mode  
5-12  
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Unit 5: Troubleshooting  
NOTE: The only print problem that the following sample test label does not display is  
fading of print image from one side of the label to the other. This is the result of  
improper print head balance.  
Visually inspect these  
rows for voids  
indicating defective  
head elements.  
Verifies printer settings.  
Line sharpness is  
determined by print  
speed and darkness.  
Verifies program data.  
Compare this scale on each  
side to ensure the print is  
evenly spaced vertically.  
Figure 6-2, Sample Test Label  
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MAINTENANCE  
• Cleaning Procedures  
• Replacement Procedures  
• Adjustment Procedures  
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Unit 6: Maintenance  
CLEANING PROCEDURES  
Cleaning of the printer is a necessary maintenance activity to ensure print quality and longer printer life. There are  
tow basic types of cleaning involved; the removal of loose debris and the removal of residue.  
Use a soft cloth and/or a pneumatic blower to remove debris from the printer. This process should be performed  
prior to the removal of residue. To remove residue, apply SATO Solvent or isopropryl alcohol to a clean cotton  
swab and gently wipe the entire surface of the print head and platen roller clean.  
WARNING: DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO  
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE  
WHEN CLEANING TO PREVENT PERSONAL INJURY.  
CAUTION: IF USING A PNEUMATIC BLOWER TO REMOVE DEBRIS FROM THE  
PRINTER, EXCERSIZE CARE TO PREVENT PRINT HEAD DAMAGE.  
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Unit 6: Maintenance  
REPLACEMENT PROCEDURES  
This chapter provides in-depth instruction on all primary component and assembly replacement, in addition to most  
secondary components. Use the text in conjunction with their accompanied graphics to ensure complete  
comprehension throughout the process. Especially observe all cautionary or warning notations.  
CAUTION: STATIC ELECTRICITY CAN RESULT IN COMPONENT DAMAGE.  
OBSERVE APPROPRIATE GROUNDING PROCEDURES WHEN REPLACING ANY  
COMPONENTS.  
PRINT HEAD REPLACEMENT  
If the print head becomes damaged or worn, it can be easily removed and replaced without having to make critical  
adjustments. Before replacing the print head, check the head counter values by printing a test pattern. Instructions  
relating to the Head Counter may be found in the Configuration unit of this manual.  
To replace the print head, press inward on the release lever, retract and disconnect the damaged print head,  
connect the printer’s wiring harnesses to the replacement print head, and insert upward into the upper print  
assembly. The properly installed print head will snap into position.  
CAUTION: EXCERCIZE CARE WHEN INSTALLING THE PRINT HEAD TO  
ENSURE THAT ITS ELEMENTS ARE NOT DAMAGED DURING INSTALLATION.  
Release Lever  
Print Head Latch  
Print Head  
Figure 6-1, Print Head Replacement  
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Unit 6: Maintenance  
FUSE REPLACEMENT  
The fuse is wired to the power receptacle and protects the printer from power surges from the electrical source. If a  
surge of electricity reaches the fuse, its filiment will melt creating a disruption of the flow. In order to bridge the gap  
so the printer may again be functional, the damaged fuse must be replaced.  
To replace the fuse, unscrew the fuse cap from the fuse cylinder, remove the damaged fuse from the cap, and  
insert the replacement fuse in its place. Screw the fuse cap back into the fuse cylinder along with the replacement  
fuse.  
NOTE: The orientation of the fuse does not matter. It only has to be installed into its  
respective cylinder and be able make contact on each end to function.  
NOTE: Fuse amperage and voltage rating may be found stamped into the fuse’s  
metal contacts or labeled on the printer’s rear.  
CAUTION: IMPROPER FUSE USAGE MAY RESULT IN DESTROYED  
ELECTRICAL COMPONENTS AND/OR FIRE. ENSURE THE DAMAGED FUSE IS  
REPLACED WITH ONE OF IDENTICAL PHYSICAL DIMENSIONS AND  
AMPERAGE. TO DO THIS, DUPLICATE THE INFORMATION STAMPED ON THE  
FUSE’S METAL CASING.  
Fuse Cap  
Fuse  
Fuse Cylinder  
Figure 6-2, Fuse Replacement  
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Unit 6: Maintenance  
MEDIA PLATEN ROLLER REPLACEMENT  
The media platen roller is considered to be a high-wear component due to constant treading of the print media  
against its contact surface. This constant contact will eventually wear grooves into the rubber material and  
negatively affect print output.  
To replace the platen roller, loosen the securing the retaining bracket to the lower print assembly, then withdraw the  
bushing from the end of the platen roller assembly. Withdraw the worn platen roller assembly from the printer and  
insert its replacement in its place.  
Insert the bushing onto the end of the platen roller assembly, reposition the retaining bracket over the bushing, and  
retighten the screw.  
Platen Roller Assy  
Lower Print Assy  
Screw  
Retaining Bracket  
Bushing  
Figure 6-3, Media Platen Roller Replacement  
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Unit 6: Maintenance  
ADJUSTMENT PROCEDURES  
This chapter covers all of the printer and printer accessory adjustments. These adjustments include mechanical  
adjustments required following the replacement of components and assemblies, in addition to, the operational  
adjustments required following a job change.  
LABEL SENSOR POSITIONING  
The label sensor assembly provides a mounting apparatus for the eye-mark, gap, and paper-end sensors. Position  
adjustment of the label sensor is not required when using standard label media.  
When non-standard media is used, place a section of the media on the media ramp oriented as if loaded for  
printing. Manually grasp the sensor assembly and move it laterally so that the sensor indicators embossed in its  
side are aligned with the reference marks on the media.  
1
2
Open the right housing cover to access print assembly.  
Find label sensor adjustment handle (Figure 6-4) located between the upper and lower print assemblies.  
3
Manually move the adjustment handle to the left or right as required to properly position the label sensor.  
NOTE: There are two markers on the front face of the media stabilizer. The marker  
closes to the printer’s center frame references the location of the eye-mark sensor,  
the one furthest out references the gap sensor Adjust according to the type of media  
to be used.  
NOTE: Sensor positioning may also be achieved by measuring from the printer’s  
center frame outward to the specified distance for sensor/reference mark alignment.  
Refer to Figure 9-3 in the Appendix unit of this manual for applicable dimensions.  
4
Test print a label to determine if the label sensor is properly aligned.  
Label Sensor  
Sensor Markers  
Media Stabilizer  
Adjustment Handle  
Figure 6-4, Label Sensor Positioning  
6-6  
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Unit 6: Maintenance  
PRINT HEAD BALANCE ADJUSTMENT  
Print head balance is the equalization of pressure against the platen roller from one end to the opposite. If the print  
head balance is out of adjustment, the printed image will be darker on one side of the label than the other and the  
media will be prone to travel in the direction of least resistance.  
To adjust balance, a scaled dial allows adjustment based on the width of the media used. The setting may be  
viewed through the dial window of the upper print assembly. The that table follows coorelates paper width with a  
dial setting.  
NOTE: Once the balance has been set, the print head pressure must also be set.  
Refer to the Print Head Pressure chapter of this manual for instructions.  
NOTE: If a desired setting cannot be achieved through the dial alone, loosen the set  
set screw, adjust the plate, retighten the set screw, and then readjust the dial.  
BALANCE ADJUSTMENT  
Paper Width (millimeters)  
Dial Setting  
25 to 55  
55 to 85  
80 to 110  
1
2
3
4
5
Upper Print Assy  
Dial Window  
Balance Dial  
Set Screw  
Figure 6-5, Print Head Balance Adjustment  
GL408-412e Operator Manual  
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Unit 6: Maintenance  
PRINT HEAD PRESSURE  
Print Head Pressure allows for the print head to be adjusted to accommodate different media types (thicknesses).  
The pressure setting lever is two posiiton (normal and high). The table that follows coorelates the media media  
used with apressure setting.  
To adjust the pressure lever, the balance dial must be set to the “A” position. Once the pressure is properly set,  
return the balance dial to its previous position.  
BALANCE ADJUSTMENT  
MEDIA  
SCALE  
THICKNESS  
Thin paper, normal label, etc.  
Thick paper, tag stock, etc.  
Normal  
High  
0.080 to 0.200  
0.200 to 0.268  
Pressure Lever  
Upper Print Assy  
Dial Window  
Balance Dial  
Set Screw  
Figure 6-6, Print Head Pressure  
GL408-412e Operator Manual  
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Unit 6: Maintenance  
PRINT HEAD ALIGNMENT  
Print head position has a direct impact on print quality. The print head must be parallel with the platen roller for the  
printed image to be consistant across the label. By turning the alignment dial upward or downward, that end of the  
print head is advanced forward or backward respectively.  
To adjust the alignment, open the print head, turn the alignment dial, and print a test label. Repeat that process  
until remedy is achieved.  
Alignment Dial  
Tool  
Figure 6-7, Print Head Alignment  
GL408-412e Operator Manual  
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Unit 6: Maintenance  
RIBBON GUIDE ALIGNMENT  
If the print ribbon is not spread smoothly over the print head when it makes contact with the media, print voids will  
occur at the point of the ribbon fold. Typically, this is the result of the axis of one of the following not being perfectly  
parallel: ribbon spindle, print head, ribbon roller, or ribbon guide.  
The purpose of the adjustable ribbon guide is to compensate for the axis deviations of the other three. By adjusting  
the ribbon guide proportionally to the degree of deviation, the ribbon spreads smoothly as it travels from the ribbon  
supply spindle, over the ribbon roller, to the guide and beyond.  
Ribbon guide adjustment is a trial and error activity that requires the pause of printing, unlatching of the print head,  
adjusting the guide, relatching the print head, and printing once again. Several labels must be printed following  
each adjustment to determine if the adjustment was effective.  
The ribbon guide is secured to the face of the print assembly by a screw on each end. Before adjusting the guide,  
visually inspect that its axis is parallel with that of the print assembly. If not, adjust accordingly, ensure the set  
screws are secure, and once again commence printing. By starting in a neutral position, either end may be  
adjusted vertically as necessary to remedy the wrinkling problem.  
NOTE: To facilitate viewing of pertinent components, Figure 6-8 does not show ribbon  
and media loaded. When performing this adjustment acitivity, both must be loaded.  
NOTE: Refer to their relative procedures within this manual for guidance on Print  
Head Balance and Print Head Alignment.  
Left Set Screw  
Ribbon Guide  
Upper Print Assy  
Right Set Screw  
Figure 6-8, Ribbon Guide Alignment  
GL408-412e Operator Manual  
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Unit 6: Maintenance  
RIBBON ROLLER ALIGNMENT  
If the print ribbon is not spread smoothly over the print head when it makes contact with the media, print voids will  
occur at the point of the ribbon fold. Typically, this is the result of the axis of one of the following not being perfectly  
parallel: ribbon spindle, print head, ribbon roller, or ribbon guide.  
The purpose of the adjustable ribbon roller is to compensate for the axis deviations of the other three. By adjusting  
the ribbon roller proportionally to the degree of deviation, the ribbon spreads smoothly as it travels from the ribbon  
supply spindle, to the guide, and beyond.  
ATTENTION: The ribbon roller should not require adjustment. Therefore, attempt to  
correct ribbon wrinkling thorugh the other methods and adjust this as a last resort.  
Ribbon roller adjustment is a trial and error activity that requires the pause of printing, unlatching of the print head,  
adjusting the guide, relatching the print head, and printing once again. Several labels must be printed following  
each adjustment to determine if the adjustment was effective.  
The ribbon roller is secured to the to the side of the upper print assembly and that’s where the roller adjustment  
plate is located. Loosen its set screw, adjust the plate as perceived necessary, then retighten its set screw.  
NOTE: To facilitate viewing of pertinent components, Figure 6-9 does not show ribbon  
and media loaded. When performing this adjustment acitivity, both must be loaded.  
NOTE: Refer to their relative procedures within this manual for guidance on Print  
Head Balance , Print Head Pressure, and Ribbon Guide Alignment.  
Upper Print Assy  
Roller Adjustment Plate  
Set Screw  
Figure 6-9, Ribbon Roller Alignment  
GL408-412e Operator Manual  
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