Roberts Gorden Patio Heater CTCU 11 User Guide

FOR YOUR SAFETY  
If you smell gas:  
1. Open windows.  
2. DO NOT try to light any appliance.  
3. DO NOT use electrical switches.  
4. DO NOT use any telephone in  
your building.  
5. Extinguish any open flame.  
6. Leave the building.  
7. Immediately call your local gas  
supplier after leaving the building.  
Follow the gas supplier’s  
instructions.  
8. If you cannot reach your gas  
supplier, call the Fire Department.  
®
Combat  
Compact Tubular Unit Heaters  
Installation, Commissioning,  
Operation & Service Manual  
WARNING  
Models CTCU 7  
CTCU 11  
CTCU 15  
CTCU 22  
CTCU 27  
CTCU 32  
Fire Hazard  
Keep all flammable objects, liquids and  
vapours the minimum required  
clearances to combustibles away from  
heater.  
Some objects will catch fire or explode  
when placed close to heater.  
Failure to follow these instructions can  
result in death, injury or property  
damage.  
Installer  
WARNING  
Please take the time to read and understand  
these instructions prior to any installation.  
Installer must give a copy of this manual to the owner.  
Improper installation, adjustment, alteration, service  
or maintenance can result in death, injury or property  
damage. Read the installation, operation and service  
manual thoroughly before installing or servicing  
this equipment.  
Owner  
Keep this manual in a safe place in order to provide  
your serviceman with necessary information.  
Installation must be done by a registered installer/  
contractor qualified in the installation and service  
of gas-fired heating equipment or your gas supplier.  
Roberts-Gordon Europe Limited  
Unit A, Kings Hill Business Park  
Darlaston Road, Wednesbury  
West Midlands WS10 7SH UK  
Telephone: +44(0)121 506 7700  
Fax: +44 (0)121 506 7701  
Service Telephone: +44 (0)121 506 7709  
Service Fax: +44 (0)121 506 7702  
© 2012 Roberts-Gordon Europe Limited  
P/N 111100UK Rev F 03/12  
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TABLE OF CONTENTS  
15.2 Troubleshooting For Automatic Ignition Burner  
7.3 Type C12, C32 & C62 Appliance..................................... 13  
7.4 Type B22 Appliance ..................................................... 13  
Roberts-Gordon Europe Ltd  
© 2011  
All rights reserved. No part of this work covered by the copyrights herein may be reproduced  
or copied in any form or by any means - graphic, electronic, or mechanical, including  
photocopying, recording, taping or information storage and retrieval systems - without the  
written permission of Roberts-Gordon Europe Ltd.  
Printed in U.K.  
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COMBAT® Compact Tubular Unit Heaters are high efficiency heaters and are listed on  
the Enhanced Capital Allowance Scheme ’Energy Technology Product List.’ The ETL  
symbol is a UK registered certification mark of The Carbon Trust.  
Product Approval  
ROBERTS GORDON® appliances have been tested and CE certified as complying with the essential  
requirements of the Gas Appliance Directive, the Low Voltage Directive, the Electromagnetic  
Compatibility Directive and the Machinery Directive for use on natural gas and LPG when installed,  
commissioned and maintained in accordance with these instructions.  
These instructions refer to appliances designed to operate in the European Union.  
Appliances designed for other countries (Non-European Union) are available on request.  
This appliance must be installed in accordance with the local and national codes in force and used  
only in a sufficiently ventilated space, as specified in these instructions.  
Before installation, check that the local gas distribution systems, nature of gas and pressure, and  
adjustment of the appliance are compatible.  
1 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 1: HEATER SAFETY  
Your Safety is Important to Us!  
This symbol is used throughout the  
manual to notify you of possible fire,  
electrical or burn hazards. Please pay  
special attention when reading and  
Before installation, check that the local distribution  
conditions, nature of gas and pressure, and  
adjustment of the appliance are compatible.  
The heater must be applied and operated under the  
general concepts of reasonable use.  
This appliance is not intended for use by persons  
(including children) with reduced physical, sensory  
or mental capabilities, or lack of experience and  
knowledge, unless they have been given  
supervision or instruction concerning use of the  
appliance by a person responsible for their safety.  
following the warnings in these sections.  
Installation, service and annual inspection of heater  
must be done by a registered installer/contractor  
qualified in the installation and service of gas-fired  
heating equipment.  
Read this manual carefully before installation,  
operation, or service of this equipment.  
Children should be supervised to ensure that they  
do no play with the appliance.  
This heater is designed for heating non-residential  
indoor spaces. Do not install in residential spaces.  
These instructions, the layout drawing, local codes  
and ordinances, and applicable standards that apply  
to gas piping, electrical wiring, venting, etc. must be  
thoroughly understood before proceeding with the  
installation.  
For additional copies of the Installation, Operation  
and Service Manual, please contact Roberts-  
Gordon Europe Limited.  
1.1 Manpower Requirements  
To prevent personal injury and damage to the  
heater, two persons will be required for installation  
Protective gear is to be worn during installation,  
operation and service. Thin sheet metal parts have  
sharp edges. To prevent injury, the use of work  
.
1.2 Safety Labels and Their Placement  
gloves is recommended. The use of gloves will also Product safety signs or labels should be replaced by  
prevent the transfer of body oils from the hands.  
the product user when they are no longer legible.  
Contact Roberts-Gordon for obtaining replacement  
Figure 1: Front and Back Panel Label Placement  
Description  
Logo Label  
Address Label  
Lockout Reset Label  
Rating Plate Label  
Connection Diagram Label  
Part Number  
91040030  
91040006  
91038303  
91040001  
91040022  
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SECTION 1: HEATER SAFETY  
Figure 2: Side Panel Label Placement  
Description  
Lighting Label  
Part Number  
91040002  
Wiring Diagram Label  
91040020  
3 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 2: INSTALLER RESPONSIBILITY  
To install the heater, as well as the gas and elec-  
trical supplies, in accordance with applicable  
specifications and codes. Roberts-Gordon  
recommends the installer contact a local  
building inspector, Fire Officer or insurance  
company for guidance.  
2.2 Corrosive Chemicals  
CAUTION  
To use the information given in the manual  
together with the local and national codes to  
perform the installation.  
Product Damage Hazard  
Do not use heater in area containing  
corrosive chemicals.  
To install the heater in accordance with the  
clearances to combustibles of this heater.  
Refer to appropriate Material Safety Data  
Sheets (MSDS).  
To furnish all needed materials not furnished  
as standard equipment.  
Failure to follow these instructions can result  
in product damage.  
To plan location of supports, flues and air  
intakes.  
To provide access to burners for servicing.  
Roberts-Gordon cannot be responsible for ensuring  
that all appropriate safety measures are undertaken  
prior to installation; this is entirely the responsibility  
of the installer. It is essential that the contractor, the  
sub-contractor, or the owner identifies the presence  
of combustible materials, corrosive chemicals or  
halogenated hydrocarbons* anywhere in the  
premises.  
To provide the owner with a copy of this  
installation, commissioning, operation and  
service manual.  
To never use heater as support for ladder or  
other access equipment and never hang or  
suspend anything from heater.  
To ensure that there is sufficient ventilation in the  
area to comply with the requirements of  
all relevant local and national codes.  
* Halogenated Hydrocarbons are a family of chemical  
compounds characterized by the presence of halogen  
elements (fluorine, chlorine, bromine, etc.). These com-  
pounds are frequently used in refrigerants, cleaning  
agents, solvents, etc. If these compounds enter the air  
supply of the burner, the lifespan of the heater compo-  
nents will be greatly reduced. Warranty will be invalid if  
the heater is exposed to halogenated hydrocarbons.  
To safely and adequately install heater using  
materials with a minimal working load of 33 kg.  
To ensure the heater is placed in an approved  
application.  
2.3 National Standards and Applicable Codes  
2.1 Clearances to Combustibles  
All appliances must be installed in accordance with  
the latest revision of applicable standards and local  
and national codes. This refers also to the electric,  
gas and venting installation. Note: Additional  
standards for installations in public garages, aircraft  
hangars, etc. may be applicable.  
A laminated wall tag is available for the heater as a  
permanent reminder of the safety instructions and  
the importance of the required clearances to  
combustibles. Affix the tag by peeling off the backing  
of the adhesive strips on the rear surface and  
position the tag on a wall near the heater (e.g.  
thermostat or ROBERTS GORDON® Controller).  
A copy of the wall tag (P/N 91040029) is illustrated  
on the back cover. Know your model number and  
installed configuration. Model number and installed  
configuration are found on the burner and in the  
Installation, Operation and Service Manual. Write  
the largest clearance dimensions with permanent  
ink according to your model number and  
configuration in the open spaces on the tag.  
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SECTION 3: CLEARANCES TO COMBUSTIBLES  
SECTION 3: CLEARANCES TO COMBUSTIBLES  
tions, storage racks, hoists, building  
construction, etc.  
WARNING  
• In locations used for the storage of combustible  
materials, signs must be posted to specify the  
maximum permissible stacking height to main-  
tain required clearances from the heater to the  
combustibles. Signs must be posted adjacent to  
the heater thermostat. In the absence of a ther-  
mostat, signs must be posted in a conspicuous  
location.  
Fire Hazard  
Keep all flammable objects, liquids and  
vapours the minimum required clearances to  
combustibles away from heater.  
• Consult local Building Inspector, Fire Insurance  
Carrier or other authorities for approval of pro-  
posed installation when there is a possibility of  
exposure to combustible airborne materials or  
vapours.  
Some objects will catch fire or explode when  
placed close to heater.  
Failure to follow these instructions can result  
in death, injury or property damage.  
• Hang heater in accordance to the minimum  
suspension requirements on Page 10, Section 6  
5.  
3.1 Required Clearances to Combustibles  
• Affix the tag on a wall near the heater.  
Clearances are the required distances that  
combustible objects must be away from the heater  
to prevent fire hazards. Caution should be used  
when running the system near combustibles.  
Combustibles are materials, which may catch on fire  
and include common items such as wood, paper,  
rubber, fabric, etc. Maintain clearances to  
combustibles at all times for safety.  
Clearances around the heater and flue must be as  
indicated on Page 6, Figure 3, to ensure access for  
servicing, and correct operation. If clearances to  
combustibles are not indicated, then installation  
clearances apply.  
Check the clearances on each burner for the model  
heater being installed to make sure the product is  
suitable for your application and the clearances are  
maintained. Read and follow the safety guidelines  
below:  
• Keep petrol or other combustible materials  
including flammable objects, liquids, dust or  
vapours away from this heater or any other appli-  
ance.  
• The stated clearances to combustibles repre-  
sents a surface temperature of 32°C (90° F)  
above room temperature. Building materials with  
a low heat tolerance (such as plastics, vinyl sid-  
ing, canvas, tri-ply, etc) may be subject to degra-  
dation at lower temperatures. It is the installer’s  
responsibility to assure that adjacent materials  
are protected from degradation.  
• Maintain clearances from heat sensitive equip-  
ment and workstations.  
• Maintain clearances from vehicles parked below  
the heater.  
• Maintain clearances from swinging and over-  
head doors, overhead cranes, vehicle lifts, parti-  
5 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
Figure 3: Installation Clearances and Clearances to Combustibles  
* Heaters may be mounted at a higher level if destratification  
fans are installed.  
**80 cm is necessary to service  
heater.  
The heater must always be installed at least 1.8 m above the floor.  
The flue pipe must have clearance from combustibles by 5 cm.  
If installed at low levels where individuals can come in contact with hot heat exchanger components,  
adequate guarding must be provided.  
All distances are minimum clearance requirements for service access, air flow and safety.  
6 of 42  
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SECTION 4: CRITCAL CONSIDERATIONS  
SECTION 4: CRITCAL CONSIDERATIONS  
4.1 Ventilation  
4.3 Electrical Supply  
WARNING  
DANGER  
Carbon Monoxide Hazard  
Electrical Shock Hazard  
Disconnect electric before service.  
Heater must be properly grounded.  
Heaters may be installed vented or unvented.  
Vented heaters must be vented outdoors.  
Unvented heaters must be installed in  
buildings with ventilation rates as per  
section 7.  
Failure to follow these instructions can result  
in death or electrical shock.  
Failure to follow these instructions can result  
in death or injury.  
A permanent 230 V 50 Hz 1Ø electrical supply is  
required at the main electrical terminals. The heater  
also requires suitable energy controls in accordance  
with Section 10.  
It is important to ensure that there is adequate air  
circulation around the heater to supply air for  
combustion, ventilation and distribution in  
accordance with local and national codes.  
4.4 Flue  
Choose heater siting to allow for the proper location  
of the flue. Each heater must be fitted with an  
individual and correctly sized sealed flue system  
4.2 Gas Supply  
No other appliance may be connected to the flue.  
For room sealed installation, the air intake must be  
the same size sealed system and the flue/air intake  
must terminate at an approved concentric wall or  
roof terminal.  
It is important that the gas supply pipe is sized  
correctly to provide the inlet pressure as stated on  
the heater data plate. The gas supply pipe and  
electrical connections must not support any of the  
heater's weight.  
7 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 5: SPECIFICATIONS  
5.1 CTCUA (All Models)  
Top View  
14  
448  
265  
4 x M10 Captive Nuts Provided  
Air Intake  
(Optional Position)  
422  
463  
Flue  
120  
(Optional Position)  
Mounting  
Holes  
C
171  
Rear View  
End View  
4 x M10 Captive Nuts Provided  
448  
660  
Air Intake  
on Model 22  
514  
Flue  
D
171  
120  
*
B
A
Air Intake  
Electrical  
Mounting  
Holes  
Connection  
Lockout Reset  
Gas Supply  
45  
85  
728  
* 140 for 27 - 32  
Dimension Data - CTCUA (All Models)  
Model  
CTCU-7  
CTCU-11  
CTCU-15  
CTCU-22  
CTCU-27 / 32  
mm  
304  
304  
450  
450  
578  
Height  
A
B
C
D
(in)  
(12.0)  
(12.0)  
(17.7)  
(17.7)  
(22.8)  
mm  
(in)  
mm  
(in)  
mm  
(in)  
513  
(20.2)  
149  
(5.9)  
59  
(2.3)  
239  
(9.4)  
151  
(5.9)  
68  
(2.7)  
239  
(9.4)  
151  
(5.9)  
68  
(2.7)  
385  
(15.2)  
151  
(5.9)  
68  
(2.7)  
385  
(15.2)  
172  
(6.8)  
46  
(1.8)  
Mounting Hole Spacing  
Centre of Flue (Top Option)  
Centre of Flue  
Weight  
kg  
28  
30.5  
38.5  
41  
52.3  
8 of 42  
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SECTION 5: SPECIFICATIONS  
5.2 General Technical Data Table (All Models)  
Model  
CTCU-7  
CTCU-11  
CTCU-15  
CTCU-22  
CTCU-27 / 32  
CTCUA, Axial Fans  
Total Electrical Load  
Run Current  
W
A
260  
1.1  
274  
1.2  
336  
1.5  
384  
1.7  
345  
1.5  
Start Current  
Air Flow  
A
1.7  
1.8  
2.5  
2.9  
2.6  
m3/h  
m
1120  
9
1220  
12  
2710  
14  
2750  
16  
4474  
16  
Air Throw  
[NR]  
dB(A)  
[31]  
37  
[35]  
41  
[39]  
45  
[42]  
48  
[42]  
48  
Sound Pressure Level at 3 m  
Flue and AIr Intake  
Flue and Air Intake Size  
mm Ø  
m
80  
80  
4
80  
5
80  
5
100  
5
*Maximum Straight Flue/Air Intake  
2.5  
Electrical load at 230 V 50 Hz measured by calculating from total run current of appliance.  
* Do not exceed the maximum length of flue stated or heater may not operate properly.  
Reduce the maximum length stated by 1 m for each 90° bend installed.  
**If minimum air flow requirements are not met, then temperature limit devices will shut down the heater.  
5.3 Technical Data Table (All Models)  
Appliance Category II 2H/L 3B/P  
Model  
CTCU-7 CTCU-11 CTCU-15 CTCU-22 CTCU-27 CTCU-32  
Heat Input  
Gross CV  
kW  
8.5  
29  
13.4  
46  
18.3  
62  
27.5  
94  
33  
113  
38.5  
131  
(Btu/h) x (1000)  
Heat Input  
Net CV  
kW  
7. 7  
26  
12.1  
41  
16.5  
56  
24.8  
85  
29.7  
101  
34.7  
118  
(Btu/h) x (1000)  
Approximate  
Heat Output  
kW  
7. 1  
24  
11.1  
38  
15.1  
52  
23  
78  
27.2  
93  
31.7  
108  
(Btu/h) x (1000)  
Natural Gas (G20) Data - Inlet Pressure 20 mbar (7.8 in WG) Min. 17 mbar (6.8 in WG) Max. 25 mbar (10 in WG)  
Burner Pressure  
mbar  
9.5  
9.5  
9.5  
9.5  
9.0  
9.0  
m3/h  
ft3/h  
0.8  
29  
1.3  
45  
1.7  
62  
2.6  
93  
3.1  
110  
3.6  
127  
Gas Rate  
Natural Gas (G25) Data - Inlet Pressure 25 mbar (10 in WG) Min. 20 mbar (7.8 in WG) Max. 30 mbar (12 in WG)  
Burner Pressure  
mbar  
9.0  
9.0  
9.5  
9.2  
9.2  
9.3  
m3/h  
ft3/h  
0.9  
33  
1.5  
52  
2.0  
72  
3
108  
3.6  
127  
4.2  
148  
Gas Rate  
LPG / Propane (G31) Data - Inlet Pressure 37 mbar (14.6 WG) Min. 25 mbar (10 in WG) Max. 45 mbar (18 in WG)  
Alternative where permitted 50 mbar (20 in WG) Min. 42.5 bar (17 in WG) Max. 57.5 mbar (23 in WG)  
Burner Pressure  
mbar  
25.6  
29.4  
29.4  
28.6  
29.9  
29.9  
m3/h  
kg/h  
0.3  
0.59  
0.5  
0.93  
0.7  
1.27  
1
1.91  
1. 2  
2.3  
1. 4  
2.68  
Gas Rate  
LPG / Butane (G30) Data - Inlet Pressure 29 mbar (11,4 in WG) Min. 20 mbar (7.8 in WG) Max. 35 mbar (13.8 WG)  
Burner Pressure  
mbar  
19.2  
21.9  
22.9  
21.4  
21.4  
22.4  
m3/h  
kg/h  
0.2  
0.6  
0.4  
0.94  
0.5  
1.28  
0.8  
1.93  
.9  
2.31  
1. 1  
2.7  
Gas Rate  
Gas Connection  
CTCUA  
R - 1/2"  
R - 1/2"  
R - 1/2"  
R - 1/2"  
R - 1/2"  
R - 1/2"  
Gas rates corrected to standard conditions 1013.25 mbar 15° C  
9 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 6: HEATER INSTALLATION  
6.1 General  
6.5 Suspension and Shelf Mounting  
Heaters are designed for installation above 2.5 m.  
These heaters must be installed within the heated  
space. Duct delivery systems are not permitted with  
axial fans. When handling or supporting the heater  
from below, ensure that the weight is taken at the  
support points.  
WARNING  
6.2 Basic Information  
CTCU heaters have automatic ignition burners for  
Crush Hazard  
ON/OFF operation only.  
Use 10 mm steel drop rod minimum.  
Failure of the supports can result in death,  
injury or property damage.  
6.3 Location and Suspension  
All models:  
• Must be installed indoors.  
For typical suspension See Page 11, Figure 4.  
The gas or electrical supply lines must not be used  
to support the heater.  
• Must be installed in a level position, with  
horizontal or vertical discharge.  
• May be mounted on a shelf of non-combustible  
Figure 4 for support points)  
Do not locate the gas or electrical supply lines  
directly over the path of the flue products from the  
heater.  
• May be suspended from above (See Page 11,  
brackets of sufficient strength to support the  
heater as listed in the Dimension Data Table on  
Page 8, Section 5.1. Drop rods must be a mini-  
mum of 10 mm diameter mild steel. Four sus-  
pension points (M10 nuts) are located on top of  
the heater.  
The heater must be installed in a location that is  
readily accessible for servicing.  
The heater must be installed in accordance with  
clearances to combustibles as indicated on the wall  
tag and in this manual.  
• Must be installed in a manner which allows the  
hinged door to be fully opened to provide access  
to all serviceable components.  
6.6 Wall Mounting  
For typical suspension, See Page 11, Figure 4 and  
Page 12, Figure 5. Wall mounted heaters blowing  
parallel to the wall can only be installed with the  
service door away from the wall.  
6.4 Handling  
All CTCU heaters are supplied secured to a wooden  
pallet and shrink wrapped. Use the pallet to support  
the heater during handling and installation. When  
handling or supporting the heater from below,  
ensure that the weight is taken at the support points.  
The wall mounting brackets must be attached to a  
suitable wall using all mounting holes. Screw sizes  
less than 3/8" may not be used. In order for the wall  
mounting brackets to adequately carry the weight of  
the heater, it must be installed according to best  
building practices.  
10 of 42  
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SECTION 6: HEATER INSTALLATION  
Figure 4: Suspension Methods  
Ensure all suspension hardware  
is torqued to a minimum  
of 27 Nm (20 ft lbs).  
Unistrut  
Channel Nut  
Washer  
Nut  
10 mm  
Steel  
Drop Rod  
Cone Point  
Set Pin  
Window  
Clamp  
10 mm  
Steel  
Drop Rod  
Unistrut  
Nut  
Washer  
Description  
Part Number Qty.  
Shelf Mounting Bracket  
Kit  
Shelf Mounting Bracket (2)  
Screw #10 x 1/2"  
Type AB Phil HWH Z (2)  
11111510K  
111111510  
94311008  
1
2
2
Riv  
Nut  
Support Points  
Shelf Mounting  
Brackets  
NOTE: For vertical installations, use the mounting points on the rear of the unit.  
Existing cabinet screws must be re-used.  
11 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
Figure 5: Shelf Mounting and Hanging Suspension  
Shelf Mounting  
Hanging  
Shelf  
M10 Fasteners  
Mounting  
Brackets  
(Fasten to  
Wall Mounting  
Bracket)  
Wall Mounting  
Bracket Arm  
(Right & Left)  
M8 Bolt  
Washer  
Lock Washer  
M8 Locknut  
Torque to 4.5 Nm (40 in lb)  
Wall Mounting  
Bracket Diagonal  
Wall Mounting  
Bracket Vertical  
Description  
Part Number  
Qty.  
1
1
1
2
2
6
6
6
Wall Suspension Mounting Bracket Kit  
Wall Mounting Bracket Arm Left  
Wall Mounting Bracket Arm Right  
Wall Mounting Bracket Vertical  
Wall Mounting Bracket Diagonal  
M8 x 85 mm Hex Head Bolt  
M8 Lock Nut with Nylon Insert  
M8 Flat Washer  
11111511K  
111WALL1L  
111WALL1R  
111WAL2  
Description  
Part Number  
11111512K  
1111510K  
Qty.  
1
1
Wall Shelf Mounting Bracket Kit  
Wall Suspension Mounting Bracket Kit  
Shelf Mounting Bracket Kit  
111WAL3  
11111511K  
1
97311405  
92204504  
95204502  
96404502  
M8 Lockwasher  
6
Hardware provided to construct mounting bracket assembly only.  
Figure 6: Vertical Louvres (Optional)  
Remove Horizontal  
Louvres  
Install Vertical  
Louvre Brackets  
(top and bottom)  
with supplied  
screws.  
Install Vertical  
Push in  
Louvres and Springs  
into Brackets  
Louvre and compress  
spring to remove  
(opposite end first)  
with Springs at Top  
Description  
Part Number Qty  
Part Number Qty  
Description  
Part Number Qty  
Description  
Vertical Louvre Kit CTCU 7  
& 11  
Vertical Louvre Bracket  
#10 Screw  
CTCU 7-11 Vertical Louvres  
Louver Spring  
Instruction Sheet  
Vertical Louvre Kit  
CTCU 27 and 32  
Vertical Louvre Bracket  
#10 Screw  
27-32 Vertical Louvre  
Instruction Sheet  
Vertical Louvre Kit  
CTCU 15 and 22  
Vertical Louvre Bracket  
#10 Screw  
11111901K  
1
11111902K  
1
11111900K  
1
11111903  
S103  
11111901  
90901200  
91040021  
2
4
5
2
1
11111903  
S103  
11111902  
91040021  
2
4
5
1
11111903  
S103  
91040021  
2
4
1
Instruction Sheet  
For models 15 and 22, horizontal louvres are re-used.  
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SECTION 7: FLUE INSTALLATION  
SECTION 7: FLUE INSTALLATION  
7.1 Flue Installation  
connections are required, follow the instructions on  
16.5.  
WARNING  
The flue must terminate outside of the building.  
Flues and air intakes must be a fully sealed system  
and correctly sized for the model. Flues should be  
assembled as detailed on Page 14, Figure 7 through  
Page 15, Figure 9. The joints between the flue  
terminal and the roof or wall must be properly  
sealed. If the flue passes through a wall or ceiling of  
combustible material, it must be enclosed by a  
sleeve of non-combustible material and be  
separated from the sleeve by at least a 25 mm air  
gap.  
Carbon Monoxide Hazard  
Heaters installed unvented must be interlocked  
with sufficient building exhaust.  
Heaters must be installed according to the  
installation manual.  
Flues and air intakes must be adequately  
supported so that the heater does not bear the  
weight of the pipes.  
Failure to follow these instructions can result  
in death or injury.  
WARNING  
7. 3 Ty p e C 12, C32 & C62 Appliance  
Room Sealed.  
The heaters are designed to be installed as room  
sealed appliances. The flue and air intake are run as  
separate pipes to the special concentric wall or roof  
terminal. See Page 15, Figure 9. The wire mesh  
inside the fresh air adapter on the heater must be  
removed prior to installation.  
Fire Hazard  
Keep all flammable objects, liquids and  
vapours the minimum required clearances to  
combustibles away from heater.  
7. 4 Ty p e B 22 Appliance  
The flue must terminate outside the building and be  
fitted with a low resistance terminal.  
Some objects will catch fire or explode when  
placed close to heater.  
Failure to follow these instructions can result  
in death, injury or property damage.  
WARNING  
Cut/Pinch Hazard  
Wear protective gear during installation,  
operation and service.  
Edges are sharp.  
Failure to follow these instructions can result  
in injury.  
7. 2 C h a n ging Flue and Air Intake Orientation  
The heater is sold with horizontal flue and fresh air  
connections as standard. If vertical flue and fresh air  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
Figure 7: Flue and Roof Detail  
Flue  
Terminal  
Masterflash  
Soaker Flashing  
or Rain Collar.  
Roof  
Metal Sleeve  
Flue  
25 mm Air Gap to  
Combustible Material  
Figure 8: Vertical and Horizontal Flue Termination - Type B22 Appliance  
Roof Terminal  
Masterflash  
Vertical  
Option  
Masterflash  
Flue  
Horizontal  
Option  
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SECTION 7: FLUE INSTALLATION  
Figure 9: Vertical and Horizontal Flue Termination - Type C12 C32 & C62 Appliances  
Roof Terminal  
Plastic Cup  
Masterflash  
Manifold  
Air Intake  
Vertical  
Option  
Flue  
Remove Internal  
Wire Mesh  
Horizontal  
Option  
Wall  
Plate  
Flue  
Air Intake  
Wall  
Terminal  
Manifold  
Remove Internal  
Wire Mesh  
15 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 8: AIR SUPPLY  
8.1 Room Sealed Installation  
When installed as a room sealed heater, the air for  
combustion is drawn in from outside the building. It  
is important to ensure that there is adequate  
ventilation to provide air for the distribution fan/s.  
8.2 Open Flued Installation  
It is important to ensure that there is adequate air  
supply at all times for both combustion and heating  
requirements in accordance with local and national  
codes. When installed in this mode, the air supply to  
the heater must also be fitted with a low resistance  
terminal to prevent the ingress of debris. See Page  
8.2.1 Heaters Installed Within the Heated Space  
Where the volume of the heated space is greater  
than 4.7 m3 per kilowatt of total rated heat input and  
the air change rate is at least 0.5/h, additional high  
and low level ventilation will not be required.  
For a building having an air change rate less than  
0.5/h, ventilation will be necessary in accordance  
with local and national codes. Ventilation direct to  
outside must be provided as follows:  
• Heaters up to 70 kW heat input: 5.0 cm2 per kW  
of rated heat input  
8.3 Building Ventilation  
Where ventilation is required, air must be taken from  
an outside point where it is not likely to be  
contaminated or obstructed.  
Where natural ventilation is used, suitable ventilation  
with outside air at low level must be provided in  
accordance with Section 8.2.1 and local and  
national codes.  
Where mechanical ventilation is used, extract rate  
must be 5% - 10% less than the inlet rate. The  
mechanical ventilation must be interlocked with the  
burner on the heater.  
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SECTION 9: GAS PIPE WORK  
SECTION 9: GAS PIPE WORK  
• The gas supply pipe is adequately sized to carry  
the total volume of gas for the complete  
installation.  
• An isolating valve and union connection should  
be used and fitted into the supply adjacent to the  
heater.  
• For suspended heaters, use an approved metal  
flexible connection between the isolating valve  
and the heater. To reduce pressure loss, use  
one pipe size larger than the heater gas  
connection.  
IMPORTANT - The complete installation must be  
purged and tested for gas soundness in accordance  
with local and national codes.  
• Check the pipe and tubing ends for leaks  
before placing heating equipment into ser-  
vice. When checking for gas leaks, use a  
soap and water solution; never use an open  
flame  
WARNING  
Explosion Hazard  
Leak test all components of gas pipe work  
before operation.  
Gas can leak if pipe work is not installed  
properly.  
Do not high pressure test gas pipe work with  
heater connected.  
Failure to follow these instructions can result  
in death, injury or property damage.  
It is important that the gas supply pipe and the  
electrical connections do not support any of the  
heater’s weight.  
A gas meter is connected to the service pipe by the  
gas supply company. An existing meter should be  
checked, preferably by the company, to ensure that  
the meter is adequate for the rate of gas supply  
required.  
Installation pipes must be fitted in accordance with  
local and national codes. Pipe work from the meter  
to the heater(s) must be of adequate size.  
9.1 Connections  
Connect the heater to the gas supply ensuring that  
the final connections are as follows:  
• Gas supply pipe work is run in medium or heavy  
gauge tubing in compliance with local and  
national codes.  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
Figure 10: Gas Connection with Stainless Steel Flex Connector  
18 of 42  
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SECTION 10: WIRING AND ELECTRICAL INFORMATION  
SECTION 10: WIRING AND ELECTRICAL INFORMATION  
10.2.3 Remote Frost Thermostat  
DANGER  
When required, connect to L1 and T2 parallel to the  
room thermostat.  
Locate within the heated space adjacent to the most  
vulnerable equipment that requires protection.  
10.2.4 Remote Fan Controls  
The fan will operate automatically providing there is  
a constant 230 V supply to the main terminals.  
A switch or control wired between terminals Y & T1  
in the terminal block will allow external control of the  
fan(s).  
The fan may be controlled to operate continuously  
from an external control, with the burner cycling on  
and off, providing that the fan run-on at close down  
is not impaired.  
Electrical Shock Hazard  
Disconnect electric before service.  
Heater must be properly grounded.  
Failure to follow these instructions can result  
in death or electrical shock.  
10.1 Electrical Supply  
All heaters need a constant 230 V 50 Hz single  
phase supply connected to terminals L, N & Earth.  
Polarity "L & N" must be correct. The voltage  
between neutral and earth should be 0 and never  
exceed 15 volts.  
All heaters and controls must be correctly earthed.  
All external wiring must comply with the relevant  
local codes. Wire specification H05VV-F.  
External controls must have the same constant  
230 V 50 Hz supply.  
An isolator with a contact separation of at least  
3 mm on all poles must be installed adjacent to, but  
not attached to, the heater to disconnect all supplies  
to the heater and any remote control. This switch  
should be fused to 5 A.  
The final connection to the heater should be made  
by flexible cable or conduit to the 7 pole plug on the  
inside of the heater using 1 mm2 cable on all  
models.  
10.2 Remote Controls  
The heater is designed to be operated by controls  
installed remote from the heater. See Page 20,  
10.2.1 Burner Controls (Thermostat)  
Controls to operate the burner must be connected  
between L1 and T2.  
10.2.2 Positioning Room Thermostats or  
ROBERTS GORDON® Control  
A room thermostat or ROBERTS GORDON®  
control should be mounted on a wall or column at a  
height of approximately 1.5 metres from the floor to  
measure the ambient temperature. It should be clear  
of both cold draughts and the direct path of warm air  
from the heater.  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
10.3 CTCUA Wiring Diagram (Models 7-32)  
NOTE:  
If any of the original wire supplied with the heater must be replaced, it must be replaced with  
wiring material having a temperature rating of at least 105° C and 600 volts.  
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SECTION 11: COMMISSIONING  
SECTION 11: COMMISSIONING  
WARNING  
DANGER  
Electrical Shock Hazard  
Explosion Hazard  
Burn Hazard  
Cut/Pinch Hazard  
Turn off gas supply to Allow heater to cool  
heater before service. before service.  
Wear protective gear  
during installation,  
operation and service.  
Disconnect electric  
before service.  
Tubing may still be hot  
after operation.  
More than one  
Edges are sharp.  
disconnect switch may  
be required to  
disconnect electric from  
heater.  
Heater must be  
connected to a properly  
grounded electrical  
source.  
Failure to follow these instructions can result in death, electric shock, injury or property damage.  
Gas Fired Heater  
11.1.1 Louvres  
Installation Code and Annual Inspections:  
All installation and service of ROBERTS GORDON®  
equipment must be performed by a contractor  
qualified in the installation and service of equipment  
sold and supplied by Roberts-Gordon and conform  
to all requirements set forth in the ROBERTS  
GORDON® manuals and all applicable  
governmental authorities pertaining to the  
installation, service and operation of the equipment.  
To help facilitate optimum performance and safety,  
Roberts-Gordon recommends that a qualified  
contractor conduct, at a minimum, annual  
inspections of your ROBERTS GORDON®  
equipment and perform service where necessary,  
using only replacement parts sold and supplied by  
Roberts-Gordon.  
Where fitted, the air delivery louvres need to be set  
during commissioning to give the required air  
distribution.  
11.1.2 Electrical Checks  
All pre-commission checks must be carried out  
before commissioning the heater.  
1. Check that all site wiring is connected in  
accordance with the appropriate wiring dia-  
2. Check the correct fuse size is fitted;  
11.2 Gas Supply  
All aspects of the gas installation including the gas  
meter must be inspected, tested for soundness and  
purged in accordance with local and national codes.  
Ensure that the air is fully purged from the heater  
inlet pipe up to the main gas valve inlet test nipple.  
Installation, service, commissioning and annual  
inspection of the heater must be done by a  
contractor qualified in the installation and service of  
gas-fired heating equipment. Read this manual  
carefully before installation, commissioning,  
operation, or service of this equipment. All  
components are accessed via the hinged door.  
Opening the door exposes live electrical  
connections and hot components.  
11.3 Mechanical Checks  
1. Check that the fan(s) are free to run and  
delivery louvres are turned to give required air  
deflection.  
2. Check that the flue (and air intake for room  
sealed) is installed in accordance with these  
instructions and local regulations.  
11.1 Pre-Commission Checks  
All pre-commission checks must be carried out  
before lighting the heater.  
3. The thermostat limit thermodisc is preset and  
Ensure that the heater and all controls are suitable  
for the gas, pressure and electrical supply to which  
they are to be connected.  
sealed at the factory and is not adjustable.  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
11.4 Begin Commissioning  
2. Using the installed external control, turn on the  
burner. The automatic sequence will now begin  
as described on Page 22, Figure 11.  
There will be no ignition of the burner and lockout  
will occur, which proves the controls are operating  
correctly.  
11.4.1 Before Operating the Heater  
To ensure that all the controls are in safe working  
order, operate the heater for the first time with the  
isolating gas valve turned off.  
1. Turn off the gas isolating valve  
Figure 11: Automatic Burner Control Box Sequence  
T0 T1 T2  
T3  
T4  
T5  
T6  
T7  
T8  
KEY TO  
SYMBOLS  
Thermostat  
Fan  
P
Pressure  
Switch  
P
Fan Neon  
Neon  
Ignition  
Gas  
Valve  
Flame  
Sensing  
Burner Neon  
Lockout Alarm  
Signal (optional)  
Tp  
Tp  
Ts  
10 sec  
10 sec  
10 sec  
40 sec max.  
Interruption of main  
flame sensing  
Burner Lockout  
signal received after  
3 ignition trial  
failures  
11 sec typical  
NOTE: If the heater operates for more than 24 hours continuously, the ignition module will automatically  
recycle the burner to ensure that all safety functions are still in working condition.  
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SECTION 11: COMMISSIONING  
Figure 12: Gas Valve for Heater (Models 7 - 32)  
11.4.2 Commissioning the Gas Valves (all gases) must be tested to prove correct heater operation.  
Incorrect results will indicate faults with the  
installation or appliance.  
11.4.2.1 Check Burner Gas Pressure  
1. Loosen the screw cover of the outlet (burner)  
pressure test point and connect a manometer.  
Combustion testing must be carried out with all  
2. With the burner firing, measure the pressure on  
covers in place. The flue gas is sampled in the flue,  
the manometer. To adjust the burner pressure, within 1 meter of the heater. The values of CO2  
should be between 5.7% to 8.0% for natural gas and  
6.8% to 9.2% for LPG dependant upon model.  
The CO will be up to 80 ppm (0.008%) dry, air free  
dependant upon model. Temperature rise of the flue  
gases above ambient should be approximately  
remove the regulator cover from the valve and  
turn the regulator adjustment screw to set the  
required burner pressure as stated in the Tech-  
nical Data Tables for the correct gas and model  
130° C to 160° C. Seal test hole in flue after testing.  
NOTE: If the correct burner pressure cannot be  
reached, then check the inlet pressure to the valve, Pressure Switch:The pressure switch is factory pre-  
with the burner firing. See Technical Data Tables on set for each model and is not adjustable.  
Page 9, Section 5.3 for inlet pressure requirement.  
Do not continue to adjust the regulator if the  
pressure is not changing.  
11.6 Turning Off the Heater  
Set the external controls to the off position and the  
If the inlet pressure is too low to allow correct burner  
pressure setting, then the gas inlet pressure must be  
corrected before completing the commission.  
main burner will stop.  
The fans will run until they are stopped automatically  
by the fan thermostat.  
Do not use electrical isolator for control of  
heater. Electrical isolator will switch off the fan.  
Heat exchanger could be damaged. Warranty will  
not cover damage to the heat exchanger if  
operated improperly.  
Check Gas Rate  
1. After burner pressure adjustment, allow the  
heater to operate for at least 15 minutes and  
then re-check settings.  
2. Remove the manometer and refit all covers to  
the valve and tighten the screw of the outlet  
pressure tap.  
11.7 External Controls  
External controls may include time switch, room  
thermostat and frost thermostat. Operate each  
control to ensure that they function correctly. Set the  
time switch (if fitted) and room thermostat to the  
users’ requirements.  
3. Check gas flow rate at gas meter.  
11.5 Combustion Testing  
The only adjustment to alter combustion  
performance is burner pressure. Combustion quality  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
11.8 Complete the Commissioning  
Ensure that all covers are fitted correctly and all test  
points are properly sealed.  
11.9 Instruction to the User  
Explain the controls of the heater to the user  
including how to turn it on and off, using the controls  
fitted on site.  
Give this manual to the user.  
Ensure that the user is shown and understands the  
importance of maintaining clearances to  
combustibles and the user instructions on Page 25,  
warnings defined in this manual.  
24 of 42  
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SECTION 12: USER INSTRUCTIONS  
SECTION 12: USER INSTRUCTIONS  
DANGER  
Electrical Shock Hazard  
Disconnect electric before service.  
Heater must be properly grounded.  
Failure to follow these instructions can result  
in death or electrical shock.  
WARNING  
Fire Hazard  
Explosion Hazard  
Burn Hazard  
Cut/Pinch Hazard  
Keep all flammable  
objects, liquids and  
vapors the minimum  
required clearances to  
combustibles away  
from heater.  
Turn off gas supply to Allow heater to cool  
heater before service. before service.  
Wear protective gear  
during installation,  
operation and service.  
Tubing may still be hot  
after operation.  
Edges are sharp.  
Some objects will catch  
fire or explode when  
placed close to heater.  
Failure to follow these instructions can result in death, injury or property damage.  
12.1 User Instructions  
Figure 13: Heater Operating Sequence  
The CTCU heaters are fully automatic and operate  
from the external controls fitted on site.  
The only user controls at the heater are the:  
Burner Lockout Reset Button:  
See Page 26, Section 12.3.2  
Limit Thermostat Reset Button:  
12.2 Heater Operation  
When the heater has been switched on by the  
remote controls installed on site, the main burner will  
automatically turn on.  
The burner control box will control the safe ignition  
of the flame.  
All heaters require a constant gas and electricity  
supply which must not be interrupted during the  
normal operation of this heater.  
12.3 Common User Controls  
12.3.1 Fan Thermostat  
The fan thermostat is located inside the access door  
at the top of the heater. See Page 38, Section 16.3.  
This control ensures the heater does not blow cold  
air in the normal heating cycle.  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
12.3.2 Limit Thermostat  
3. The time and/or temperature controls are not  
“ON.  
The limit thermostat is located inside the access  
door of the heater. See Page 38, Section 16.3. This  
control protects the heat exchanger against  
overheating.  
4. The thermostat limit thermodisc may have  
operated. This may be caused by an interrup-  
tion of the electrical supply or failure of the  
distribution fan.  
Press to reset  
If the thermostat limit thermodisc persistently  
operates, there is a fault which must be investigated  
by a contractor qualified in the installation and  
service of gas-fired heating equipment.  
These are hand reset devices to give further  
protection against fan failure.  
NOTE: To reset, the heat exchanger must be cool.  
Description  
Limit Thermostat  
12.5.1 Simple Fault Finding (Burner Faults)  
If the burner fails to ignite for any reason, it will go to  
lockout. This will be indicated by the red light on the  
heater or at the remote indicator (if fitted).  
Part Number  
90412100  
1. Press in and release the lockout reset button. If  
a remote reset is not fitted, a reset button is on  
the rear panel of the heater.  
12.3.3 Burner Lockout Reset Button  
The red warning light at the front of the heater will  
illuminate when the control has gone to lockout. This  
may be caused by flame failure. Press the reset  
button on the back of the heater, (See Page 8,  
Section 5.1), or the remote reset if installed on site.  
If control locks out, do not make more than three  
attempts to restart the heater. Dangerous fuel  
mixtures can build up. The fault must be traced and  
repaired by a registered installer or service  
engineer.  
Lockout should not occur during normal operation of  
the heater and indicates there is a fault condition  
which must be corrected.  
12.4 Lighting Instructions  
12.4.1 To Turn On Heater  
1. Ensure that the electrical and gas supplies to  
the heater are on. Check that the on site  
controls are “ON.  
NOTE: The thermostat setting must be above the  
ambient temperature for the heater to operate.  
2. The automatic firing sequence will begin as  
described on Page 22, Figure 11. The heater  
will now operate automatically under the control  
of the on site controls. Following long shut  
down periods, the control may go to lockout.  
See Page 26, Section 12.3.3.  
12.4.2 To Turn the Heater Off  
Set the installed remote controls to the “OFF”  
position.  
The burner will turn off immediately.  
The fan will continue to run for a few minutes.  
To restart, turn the control used above to “ON.  
12.5 Simple Fault Finding  
Some possible reasons for the heater not operating  
are:  
1. Gas supply not turned “ON.  
2. Electricity supply not turned “ON.  
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SECTION 13: SERVICING  
SECTION 13: SERVICING  
WARNING  
DANGER  
Electrical Shock Hazard  
Explosion Hazard  
Burn Hazard  
Cut/Pinch Hazard  
Turn off gas supply to Allow heater to cool  
heater before service. before service.  
Wear protective gear  
during installation,  
operation and service.  
Disconnect electric  
before service.  
Tubing may still be hot  
after operation.  
More than one  
Edges are sharp.  
disconnect switch may  
be required to  
disconnect electric from  
heater.  
Heater must be  
connected to a properly  
grounded electrical  
source.  
Failure to follow these instructions can result in death, electric shock, injury or property damage.  
13.1 Servicing Instructions  
using the troubleshooting charts on Page 31,  
After commissioning, the heater will require  
maintenance to be carried out annually. If the heater  
is used in a dirty or dusty area, more frequent  
maintenance may be necessary.  
NOTE 2: Check all gas pipes and pipe joints to  
ensure there are no cracks or gas leaks. Any cracks  
in the pipes or pipe joints must be repaired.  
Installation, service and annual inspection of  
heater must be done by a contractor qualified  
in the installation and service of gas-fired heating  
equipment.  
NOTE 3: Inspect all suspended components and  
hardware. Insure that they are in good condition,  
properly tightened, and corrosion free.  
WARNING  
13.2 Burner Maintenance  
1. Open the hinged door and remove the burner  
compartment cover. See Page 37, Section 16.2.  
2. Clean any deposits from the main burner which  
may have formed in the injectors or venturi of  
3. Remove the ignition electrode and flame probe.  
Check condition of ignition electrode and flame  
probe. Clean off any deposits which may have  
been formed, check condition of ceramic  
insulators. Replace as necessary.  
Severe Injury Hazard  
Turn off gas and electrical supply before  
service.  
Fan can start automatically at any time.  
13.3 Fan/Motor Assembly Maintenance  
The main fan bearings are permanently sealed and  
do not need lubrication. Before cleaning, turn off gas  
and electrical supply. Remove the fan(s) and use a  
small brush or duster to clean the fan blades from  
each side. Replace fan(s) when done.  
Failure to follow these instructions can  
result in severe injury or product damage.  
NOTE 1: After any maintenance or repair work  
always test fire the heater in accordance with the  
commissioning instructions on Page 21, Section 11  
through Page 24, Section 11.9 to ensure all safety  
systems are in working order before leaving the  
heater to operate. Minor faults may be traced by  
13.4 Heat Exchanger Maintenance  
The heat exchanger will remain clean unless a  
problem has developed with combustion. Inspect the  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
heat exchanger. Look for signs of overheating at the through Page 40, Section 16.5). Ensure that the fan  
front tubes which may indicate burner over firing or  
is free to run and that the fan wheel is clean.  
persistently low air flows.  
13.7 Maintenance Checklist  
13.5 Gas Control Valve Maintenance  
Installation Code and Annual Inspections: All  
installations and service of ROBERTS GORDON®  
equipment must be performed by a contractor  
qualified in the installation and service equipment  
sold and supplied by Roberts-Gordon and conform  
to all requirements set forth in the ROBERTS  
GORDON® manuals and all applicable  
No regular maintenance is required on these  
devices. To change gas control valves, See Page  
Do not repair or disassemble on site.  
Replace faulty gas valves with genuine  
replacement parts sold and supplied by  
Roberts-Gordon.  
governmental authorities pertaining to the  
installation, service and operation of the equipment.  
13.6 Flue Fan  
The flue fan should not require maintenance.  
However, if the air pressure switch is causing burner  
lockout, then remove the flue fan from the vent box  
by unscrewing the screw at the outlet flange and the  
flue fan mounting plate (See Page 39, Section 16.4  
To help facilitate optimum performance and safety,  
Roberts-Gordon recommends that a qualified  
contractor conduct, at a minimum, annual  
inspections of your ROBERTS GORDON®  
equipment and perform service where necessary,  
using only replacement parts sold and supplied by  
Roberts-Gordon.  
The Vicinity of the Heater Do not store or use flammable objects, liquids or vapors near the heater.  
Immediately remove these items if they are present.  
Maintain the clearances to combustibles.  
Do not hang anything from, or place anything on, the heater.  
Immediately remove objects in violation of the clearances to combustibles.  
Vent Pipe/Terminals  
Venting must be intact. Using a flashlight, look for obstructions, cracks on the  
pipe, gaps in the sealed areas or corrosion.  
The area must be free of dirt and dust.  
Remove any carbon deposits or scale using a wire brush.  
If the vent terminal has a screen built in, remove any dirt, dust or deposits  
from the screen.  
Combustion Air Intake  
Pipe  
Intake pipe and inlet must be intact. Look for obstructions, cracks on the pipe,  
gaps in the sealed areas or corrosion.  
The area must be free of dirt and dust.  
Clean and reinstall as required.  
Heat Exchanger  
Make sure there are no cracks.  
Make sure there is no sagging, bending or distortion.  
Clean or replace as required.  
Gas Line and Shut-off  
Valves  
Check for gas leaks.  
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SECTION 13: SERVICING  
Burner Observation  
Window  
Make sure it is clean and free of cracks or holes.  
Clean and replace as required.  
Flue Blower Scroll, Wheel Compressed air or a vacuum cleaner may be used to clean dust and dirt.  
and Motor  
Inshot Burners and  
Orifices  
Clear obstructions (even spider webs will cause problems).  
Carefully remove any dust and debris from the burner.  
Direct-Spark Igniter  
Replace if there are cracked ceramics, excessive carbon residue, or erosion  
of the electrode.  
The electrode gap should be 1/8" (3.2 mm).  
Thermostat  
There should be no exposed wire or damage to the device or wiring.  
Suspension Points  
Make sure the heater is hanging securely.  
Look for signs of wear on the suspension materials or ceiling.  
Silicone Tubing  
Ensure tight, secure fit on all pressure fittings at pressure switch,  
burner partition, and blower outlet.  
Gas Valve  
Verify that cap covering pressure regulator adjustment screw is secure and  
has not been tampered with.  
Verify all wiring connections.  
Condensate Drain  
(when installed)  
Flush drain and clear any obstructions.  
Ductwork  
Consult an indoor air quality professional for proper cleaning procedures  
Air Circulation Blower  
For a complete inspection, refer the manufacturers Installation, Operation and  
Service manual.  
Wall Tag  
If wall tag is present, make sure it is legible and accurate. Please contact  
Roberts-Gordon LLC or your ROBERTS-GORDON® independent distributor if  
you need a wall tag. See Page 4, Section 2.1.  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 14: CONVERSION BETWEEN GASES  
14.1 General  
Conversion between gases will require a change of  
burner injectors and the gas valve re-commissioning  
to the new conditions.  
14.2 Burner Conversion  
Conversion of the burner assembly from one gas to  
the other is the same for all types of heaters.  
1. Remove the burner compartment cover as  
2. Remove the connection between the gas valve  
outlet and the manifold. See Page 36, Section  
16.1 for gas valve removal.  
3. Remove the manifold from the burner assembly  
by removing the screws at the top and bottom.  
See Page 37, Section 16.2.1.  
4. Remove the main burner injectors.  
5. Replace with the injectors for the new gas  
ensuring a gas tight seal.  
6. Refit all components in reverse order.  
14.3 Gas Valves  
All gas valves used on the unit have pressure  
regulators that may be set to operate on natural gas  
or LPG.  
Conversion is carried out by re-setting the burner  
pressure to the value in the data table during  
commissioning. See Page 9, Section 5.3.  
Ensure that the gas inlet pressure to the heater is  
correct for the new gas, and that the gas supply has  
been purged of the old gas.  
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SECTION 15: TROUBLESHOOTING  
SECTION 15: TROUBLESHOOTING  
DANGER  
Electrical Shock Hazard  
Disconnect electric before service.  
Heater must be properly grounded.  
Failure to follow these instructions can result  
in death or electrical shock.  
WARNING  
Fire Hazard  
Explosion Hazard  
Burn Hazard  
Cut/Pinch Hazard  
Keep all flammable  
objects, liquids and  
vapors the minimum  
required clearances to  
combustibles away  
from heater.  
Turn off gas supply to Allow heater to cool  
heater before service. before service.  
Wear protective gear  
during installation,  
operation and service.  
Tubing may still be hot  
after operation.  
Edges are sharp.  
Some objects will catch  
fire or explode when  
placed close to heater.  
Failure to follow these instructions can result in death, injury or property damage.  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
15.1 General  
For your safety and optimum heater performance, use only ROBERTS GORDON® replacement parts.  
Conduct Commissioning procedure as shown on Page 21, Section 11.  
32 of 42  
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SECTION 15: TROUBLESHOOTING  
15.2 Troubleshooting For Automatic Ignition Burner Systems  
For your safety and optimum heater performance,  
use only ROBERTS GORDON® replacement parts.  
Conduct Commissioning procedure as shown  
33 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
15.3 Troubleshooting for Flame Supervision System  
To measure flame current, connect a 0 - 50 µA DC meter in  
series with the flame probe. If the meter reads negative  
values, then reverse the test leads.  
NOTE: Minimum flame probe current 1 µA DC.  
15.4 Troubleshooting for Solenoid Valves  
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SECTION 15: TROUBLESHOOTING  
15.5 Troubleshooting for Main Fan  
For your safety and optimum heater performance, use only genuine ROBERTS GORDON® replacement  
parts.  
Conduct Commissioning procedure as shown on Page 21, Section 11.  
35 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
SECTION 16: REMOVAL AND REPLACEMENT PARTS  
WARNING  
DANGER  
Electrical Shock Hazard  
Explosion Hazard  
Carbon Monoxide Hazard  
Fire Hazard  
Use only genuine ROBERTS GORDON® replacement parts per this installation, operation and  
service manual.  
Failure to follow these instructions can result in death, electric shock, injury or property damage.  
See warnings and notes on Page 27, Section 13  
before removing or replacing parts.  
Burner Components  
All serviceable burner parts are accessed by the  
door on the right side of the heater. Use a  
screwdriver to turn the latch 90°. See Page 8,  
16.1 Gas Valve  
Remove the gas supply pipe at the heater inlet
16.1.1 Models 7 - 32  
Description  
Gas Valve  
Part Number  
90033102  
Ignition Control  
90434021  
16.1.2 All Models  
Replace in reverse order. Verify that the gas flow  
direction of the valve is correct. Use a minimum  
amount of gas seal on the thread joint. Re-use the  
"O" ring seal in the outlet flange where fitted. Check  
that all the joints are leak free. Reset gas valve. See  
IT IS IMPORTANT THAT ONLY THE CORRECT  
GAS VALVES SPECIFIED FOR EACH MODEL  
TYPE ARE USED WHEN REPLACING THESE  
CONTROLS.  
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SECTION 16: REMOVAL AND REPLACEMENT PARTS  
16.2 Burner Compartment  
The burner compartment is a sealed  
compartment. Following any work,  
re-seal the compartment with the gas  
pipe rubber seal fully in place and all  
screws fitted and tight.  
Burner  
Compartment  
Cover  
Viewing port  
for flame probe  
Flame Probe  
Ignition Electrode  
Remove flexible  
air duct from spigot  
Remove screws and  
pull off burner cover  
16.2.1 Burner Injectors  
Manifold  
Ensure gas tight fitting of injectors.  
Ensure correct alignment with burners.  
Ensure all pipe joints are gas tight.  
Remove manifold  
screws and pull  
out manifold.  
Manifold  
Burners  
Injectors  
Unscrew  
Injectors  
Manifold  
Mounting  
Bracket  
Gromet  
Marking  
MODEL  
Injector Quantity  
Natural Gas (G20)  
Injector size mm Ø  
in Ø  
CTCU-7  
CTCU-11  
CTCU-15  
CTCU-22  
CTCU-27  
CTCU-32  
2
3
4
5
6
7
1.78  
0.070  
1.85  
0.073  
1.85  
0.073  
2.06  
0.081  
2.057  
0.081  
2.057  
0.081  
Marking  
50  
49  
49  
46  
46  
46  
RG P/N  
91930050  
91930049  
91930049  
91930046  
91930046  
91930046  
Natural Gas (G25)  
Injector size mm Ø  
in Ø  
1.99  
0.0785  
47  
2.06  
0.081  
2.06  
0.081  
2.26  
0.089  
2.261  
0.089  
2.261  
0.089  
Marking  
46  
46  
43  
43  
43  
RG P/N  
91930047  
91930046  
91930046  
91930043  
91930043  
91930043  
LPG Propane (G31) and LPG Butane (G30)  
Injector size mm Ø  
in Ø  
1.18  
0.0465  
56  
1.18  
0.0465  
56  
1.18  
0.0465  
56  
1.25  
0.049  
1.25  
0.049  
1.25  
0.049  
Marking  
1.25  
1.25  
1.25  
RG P/N  
91930056  
91930056  
91930056  
91930125  
91930125  
91930125  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
16.3 Ignition Electrode and Flame Probe  
Burners  
Flame  
Probe  
Limit  
Thermostat  
Flame  
Probe  
Fan  
Thermostat  
Ignition  
Electrode  
Ignition  
Electrode  
.120  
(3 mm)  
spark  
gap  
Burners  
Burner Compartment  
Front Views  
To replace the ignition electrode or flame probe, remove the electrical lead and screw.  
Pull out from mounting. Refit in reverse ensuring that the gap to burner is as shown in the  
front view of the burner compartment.  
Description  
Part Number  
90427411  
90439300  
92000002  
90412102  
90412100  
Spark Electrode  
Automatic Ignition Flame Probe  
Burners  
Fan Thermostat  
Limit Thermostat  
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SECTION 16: REMOVAL AND REPLACEMENT PARTS  
16.4 Flue Fan Vertical Installation (Models 7 - 15)  
1. To remove the fan, remove 3  
screws securing the fan/  
mounting plate to the vent box.  
2. To remove the fan from the  
mounting plate, remove the 4  
screws.  
3. Refit in reverse order.  
4. To change the flue and air  
intake orientation from back to  
top, remove the fan/mounting  
plate as explained in Steps 1  
and 2.  
5. Remove intake and exhaust  
cover(s) from top of the heater.  
6. Rotate the fan, mounting plate  
and gasket clockwise until the  
flue adapter lines up with the  
top hole. Secure with 3 screws.  
7. R e m o ve the flexible duct from  
the air intake adapter on the  
back.  
8. Remove the air intake adapter  
from the back of the heater.  
Install in the appropriate hole  
on top.  
9. Reconnect the flexible duct.  
10.Install intake and exhaust  
cover(s) over the holes on the  
back of the heater.  
11. Ensure sealed joints. Ensure  
mounting plate orifice is clear  
and not obstructed.  
MODEL  
CTCU-7  
CTCU-11  
CTCU-15  
Fasco  
7021-11767  
Fasco  
7021-11767  
Fasco  
7021-11767  
Flue Fan  
RG P/N  
90710470  
35  
90710470  
44  
90710470  
57  
Air Plate  
mm Ø  
in Ø  
1.38  
1. 75  
2.25  
RG P/N  
11111210  
11112210  
11113210  
IT IS IMPORTANT THAT ONLY THE CORRECT FLUE FAN SPECIFIED FOR EACH MODEL TYPE IS  
USED WHEN REPLACING THESE ITEMS.  
Carry out a commission after working on or changing a flue fan. See Page 25, Section 12.  
39 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
16.5 Flue Fan Vertical Installation (Models 22 - 32)  
1. To remove the fan, remove 5  
screws securing the fan/  
mounting plate to the vent box.  
2. To remove the fan from the  
mounting plate, remove the 2  
screws.  
3. Refit in reverse order.  
4. To change the flue and air  
intake orientation from back to  
top, remove the fan/mounting  
plate as explained in Steps 1  
and 2.  
5. Rotate the motor 90º counter-  
clockwise and reinstall the 3  
screws.  
6. Remove intake and exhaust  
cover(s) from top of the heater.  
7. Rotate the fan, mounting plate  
and gasket clockwise until the  
flue adapter lines up with the  
top hole. Secure with 5 screws.  
8. Discard the piece of duct.  
9. Install the intake/exhaust cover  
and install the 3" alum-mylar  
flex duct (after bending it to a  
tight radius by hand).  
10.Install intake and exhaust  
cover(s) over the holes on the  
back of the heater.  
11. Ensure sealed joints. Ensure  
mounting plate orifice is clear  
and not obstructed.  
MODEL  
CTCU-22  
CTCU-27  
CTCU-32  
Sit Controls  
P1210838  
Sit Controls  
P1210838  
Sit Controls  
P1210838  
Flue Fan  
RG P/N  
Air Plate  
90710471  
57  
90710471  
57  
90710471  
64  
mm Ø  
in Ø  
2.25  
2.25  
2.5  
RG P/N  
12114210  
12114210  
11114210  
IT IS IMPORTANT THAT ONLY THE CORRECT FLUE FAN SPECIFIED FOR EACH MODEL TYPE IS  
USED WHEN REPLACING THESE ITEMS.  
Carry out a commission after working on or changing a flue fan. See Page 25, Section 12.  
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SECTION 16: REMOVAL AND REPLACEMENT PARTS  
16.6 Pressure Switch  
Pull off 3 way connector. Spring open plastic clips of  
mounting cradle. Replace with correct type of  
pressure switch for model. The pressure switches  
are colour coded for each pressure setting.  
WARNING  
Carbon Monoxide Hazard  
Use correct pressure switch specified for each  
model.  
Use of incorrect pressure switch could cause  
unsafe condidtion.  
Failure to follow these instructions can result  
in death or serious injury.  
Carry out a commission after working on or  
changing a pressure switch. See Page 21, Section  
11.  
Pressure Switch  
RG P/N  
CTCU-7  
90439812  
orange  
0.45  
CTCU-11  
90439812  
orange  
0.45  
CTCU-15  
90439812  
orange  
0.45  
CTCU-22  
90439803  
grey  
CTCU-27  
90439810  
black  
CTCU-32  
90439810  
black  
Colour Code  
Set Point mbar  
in wc  
1.02  
0.82  
0.82  
0.18  
0.18  
0.18  
0.41  
0.35  
0.35  
41 of 42  
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COMBAT® CTCU UNIT HEATERS INSTALLATION OPERATION AND SERVICE MANUAL  
16.7 Ignition Control  
16.9 Fan and Limit Thermostats  
16.9.1 Removal and Replacement  
1. Pull off the electrical connections to the  
thermostat  
This control is mounted at the bracket plate. Pull out  
the three cable connectors. Pull out ignition cable,  
ignition earth and flame probe cable noting their  
positions. Located behind the bracket ignition  
control are the white mounting pins. Depress locking  
tab while gently pulling bracket away from mounting  
pins to disengage the bracket. Remove the screws.  
Refit in reverse. Ensure correct location of ignition  
and flame probe cables.  
2. Unscrew the two screws securing the  
thermostat  
3. Fit a new thermostat with two screws ensuring  
that the correct temperature setting and type  
are selected.  
4. Reconnect the electrical connections and test  
operation.  
16.8 CTCUA Axial Fan/Guard/Motor Assembly  
The axial fan unit for the CTCUA heater is  
supplied completely assembled and balanced.  
16.8.1 Fan Removal and Replacement  
Remove the screws  
and washers.  
Description  
Part Number  
11111910  
11111911  
11111920  
11111921  
11111922  
Axial Fan CTCU-7  
Axial Fan CTCU-11  
Axial Fan CTCU-15  
Axial Fan CTCU-22  
Axial Fan CTCU-27/32  
16.8.2 To Replace the Fan Assembly  
To replace the fan assembly, reverse the procedure  
shown above. Fit rubber washers to the guard  
mountings to reduce vibration.  
• Check that the fan blades are free to rotate  
before turning on the power to the fan.  
• Strictly comply with the colour code of the fan  
wires to ensure correct operation. See Page 20,  
Section 10.3 wiring diagram.  
• Use only genuine replacement parts sold and  
supplied by Roberts-Gordon.  
42 of 42  
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Attach this information to the wall near the ROBERTS GORDON® heater  
®
Read the Installation, Commissioning, Operation and Service Manual thoroughly before installation, operation or service.  
OPERATING INSTRUCTIONS  
WARNING  
1. STOP! Read all safety instructions on this information sheet.  
2. Open the manual gas valve in the heater supply line.  
3. Turn on electric power to the heater.  
4. Set the thermostat to desired setting (above ambient temperature).  
The automatic starting sequence begins.  
NOTE: Following long shutdown periods, the burner control may go to  
to 'LOCKOUT' during the start sequence. Push the reset button to  
recommence firing. Contact service department if 'LOCKOUT'  
continues (see manual for details).  
TO TURN OFF THE HEATER  
Fire Hazard  
1. Turn the thermostat/time switch to 'OFF'. The burner will turn 'OFF'  
immediately, but fans will continue to cool heat exchanger until the fan  
thermostat switches off.  
Some objects can catch fire or explode when placed  
close to heater.  
IF THE HEATER WILL NOT OPERATE, TO ENSURE YOUR SAFETY,  
FOLLOW THESE INSTRUCTIONS TO SHUT DOWN YOUR HEATER  
Keep all flammable objects, liquids and vapors the  
required clearances to combustibles away from heater.  
1. Set the thermostat to off or the lowest setting.  
2. Turn off electric power to the heater.  
3. Turn off the manual gas valve in the heater supply line.  
4. Call your registered installer/contractor qualified in the installation  
and service of gas-fired heating equipment.  
Failure to follow these instructions can result in death,  
injury or property damage.  
Clearances to Combustibles  
Installation Clearances  
Roof Terminal  
Roof Terminal  
15 cm  
Air  
Intake  
15 cm  
3 m  
50 cm**  
10 cm  
Flue  
Wall  
Terminal  
25 cm  
30 cm  
3 m  
2.5 - 3.5 m*  
**80 cm is necessary to service heater  
*Heaters may be mounted at a higher level if  
destratification fans are installed.  
Roberts-Gordon, LLC  
1250 William Street  
P.O. Box 44  
Roberts-Gordon Europe Limited  
Fax: +44(0)121 506 7701  
Telephone: 716.852.4400  
Fax: 716.852.0854  
Toll Free: 800.828.7450  
Unit A, Kings Hill Business Park  
Darlaston Road, Wednesbury  
West Midlands WS10 7SH UK  
Telephone: +44(0)121 506 7700  
Service Telephone: +44(0)121 506 7709  
Service Fax: +44(0)121 506 7702  
Buffalo, NY 14240-0044 USA  
Installation Code and Annual Inspections:  
All installations and service of ROBERTS GORDON® equipment must be performed by a contractor qualified in the installation and service of equipment sold and supplied by Roberts-Gordon and  
conform to all requirements set forth in the ROBERTS GORDON® manuals and all applicable governmental authorities pertaining to the installation, service and operation of the equipment. To help  
facilitate optimum performance and safety, Roberts-Gordon recommends that a qualified contractor annually inspect your ROBERTS GORDON® equipment and perform service where necessary,  
using only replacement parts sold and supplied by Roberts-Gordon.  
For installations at elevations above 2000' (610 m), the appliance shall be derated 4% for each 1000' (305 m) of elevation above sea level.  
Further Information:Applications, engineering and detailed guidance on systems design, installation and equipment performance is available through ROBERTS GORDON® representatives.  
Please contact us for any further information you may require, including the Installation, Commissioning, Operation and Service Manual.  
These products are not for residential use.  
© 2007 Roberts-Gordon, LLC  
Printed in U.S.A  
P/N 91040029 Rev B  
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