Ricoh Printer MP1350 User Guide

Ricoh Aficio MP1350

135ppm Monochrome

Print ▪ Copy ▪ Scan

2006

13 November

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What’s Ins ide

Ricoh Aficio MP1350

Click on an entry to go to the page listed.

Acces s ibility ...................................................................................................... 20

User Accessibility for Device Controls ....................................... 20

U s er A c cess i b i lity f o r Paper Re f illi n g ......................................... 20

User Accessibility for Paper Jam Removal................................ 20

What We Liked........................................................................... 20

What We Would Like to See ...................................................... 20

Copy ................................................................................................................... 21

Copy Features Summary........................................................... 21

What We L ik e d........................................................................... 22

What We Would Like to See ...................................................... 22

I m age Qua l it y ............................................................................. 23

Print on Demand ................................................................................................ 25

Document Server f rom Control Panel........................................ 26

Document Server f rom P r int e r D riv e r ........................................ 27

Document Server f rom W e b B row s er ........................................ 28

What We Liked........................................................................... 29

What We Wou l d Like to S ee ...................................................... 29

Print ..................................................................................................................... 30

Print Features Summary............................................................ 30

P r int P r oduct i vity ........................................................................ 31

B a t ch Pr i n tin g ............................................................................. 32

PC L 6 P r int Driv e r Funct i o na l ity.................................................. 33

RPCS Pr i n t Driv e r Funct i o na l ity................................................. 34

I m age Qua l it y ............................................................................. 36

What We Liked........................................................................... 37

What We Wou l d Like to S ee ...................................................... 37

Scan ..................................................................................................................... 38

Scan Features Summary ........................................................... 38

Scan t o Ema i l ............................................................................. 39

Scan D a t a Capture A c curacy..................................................... 41

Scan D a t a Capture Product i vity................................................. 43

Mix e d M e d i a a nd Batch Scann i n g ............................................. 44

Origin a l H a nd l i n g Capab i liti e s .................................................... 45

Co l o r Dropout............................................................................. 46

What We Liked........................................................................... 47

What We Wou l d Like to S ee ...................................................... 47

Summ i n g U p ...................................................................................................... 48

A b out BERTL ..................................................................................................... 49

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Introduction

Ricoh Aficio MP1350

Device Features Summary

At 135-ppm, Ricoh’s new Aficio MP1350 adds a further 30-

ppm to Ricoh’s high volume production top speed. Ricoh

users will recognize the MP1350 as being similar in build

and stature as the Aficio 2105, which was the third

generation Ricoh production MFP.

Monochrome Engine Speed

Color Engine Speed

135-ppm

Not Applicable

3.0 sec.

First Copy Out Mono

While the 1st and 2nd generation light production products

showed jumps in functionality, feature set and production

capabilities since the introduction of the Aficio 850 many

years ago, the MP1350 in BERTL’s opinion is the biggest

single generation advance in Ricoh’s light production

history.

First Copy Out Color

Warm Up Time

Maximum Monthly Volume

Copy

Not Applicable

Less than 360 seconds

1,000,000

Standard

Optional

The list of new features, options, and new third party

partners that have been added to the MP1350, and its

sister products, the MP1100 (110-ppm) and MP9000 (90-

ppm) is impressive.

PSTN Fax

Internet/Network Fax

TWAIN Scan

The product is still, in BERTL’s opinion sitting in a variety of

potential market places. On the one hand, its relatively low

price point, small footprint/ppm ratio, and wide

multifunctional feature set means that it can still be

considered as a front office workhorse.

Optional

Network Scan

Optional

During the next evaluation, BERTL’s analysts will be

However, with a choice of powerful EFI Fiery or MicroPress scrutinizing the device within a productivity and image

print workflow and processing options, GBC StreamPunch

III, 13” x 18” media support, Plockmatic production class

engine speed booklet-making facilities including square-

edge bind, up to 6,500 sheet 13” x 18” online paper

capacity and twin cover inserters all place the MP1350 in

the high volume production bracket.

quality standpoint from the back office buyer’s perspective.

Over the course of its initial testing, BERTL analysts put the

Ricoh Aficio MP1350 through its paces with a wide range of

vertical sector workflow scenarios from both desktop and

walk up applications ranging from simple text only Word

files to high resolution PDF files and complex architectural

CAD planning projects. Scanning came under great

scrutiny with productivity, functionality, and data capture

accuracy from a real world OCR perspective. All have

come under review.

BERTL analysts during their first evaluation of the MP1350

were provided with this device equipped with Ricoh’s own

embedded print controller. This controller is clearly

designed to accommodate the front office user and

workflow demands rather than those in a light production,

CRD or quick printer environment.

For that reason, BERTL’s first evaluation of the Ricoh

MP1350 will be written from the analytical perspective of

the front office environment where a wide feature set needs

to be user friendly and priced based on delivering a wide

range of documents for the general office environment.

BERTL will be revisiting the MP1350 shortly, carrying out a

second evaluation of the device from a CRD/quick printer

light production perspective, with the device this time

equipped with the EFI Fiery and/or MicroPress processing

and workflow capabilities.

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Paper Handling: Paper Input

Ricoh Aficio MP1350

Paper Handling: Input Features Summary

Market Background Information:

Paper handling is a core requirement of every

device. If a device cannot create documents a

user wants on the paper they need, it does

not matter how fast the print engine is, or how

many pages it can produce in a month.

Standard Paper Capacity

3,000 sheets

8,050 sheets

500 sheets

13” x 18”

Maximum Paper Capacity

Bypass Tray Capacity

Paper handling comes down to three key attributes:

weight, capacity, and size.

Maximum Paper Size (bypass)

Maximum Paper Size

(main trays)

Weight

13” x 18”

The majority of paper used in general circulation is graded

between 20 lb. bond/80gsm and 28 lb. bond/105gsm. If a

device cannot handle these weights through the main

paper sources, users are forced to use the low capacity

bypass tray. This results in a higher user intervention rate.

Min/Max Paper Weight (bypass) 16 lb Bond / 110 lb Index

Min/Max Paper Weight

16 lb Bond / 110 lb Index

(main trays)

The straight paper path of the bypass tray lets it handle

heavier paper stocks to create business cards, covers for

reports, product brochures, menus, tickets, programs, and

other special documents. Paper weights for this type of job

usually start at 90 lb. index/163gsm with business card

stocks often weighing more at 110 lb. index/200gsm.

Standard Legal Capacity

1,000 sheets

Maximum Legal Capacity

Standard Ledger Capacity

Maximum Ledger Capacity

Standard Paper Sources

Maximum Paper Sources

Post Process Insertion (PPI)

PPI Capacity

5,500 sheets

1,000 sheets

5,500 sheets

Capacity

To reduce user intervention rates on long print runs,

departmental and production devices come with higher

standard paper capacity than the lower speed, lower

volume workgroup devices. Devices with 3,000- to 4,000-

sheet capacity as standard are commonplace, with some

offering extensive upgrades of 7,000 to 8,000 sheets.

Optional, Dual Tray

2 x 200 sheets

A device’s maximum capacity (without increasing the

device footprint) depends upon the paper source

configuration. Standard paper trays typically are universal

or adjustable trays that can accommodate a wide range of

paper supplies. Paper upgrade options on some devices

include additional universal trays or a high-capacity

tandem drawer.

design layouts, plans, and for copying books or

magazines.

Save Service Click Charges

A tandem drawer maximizes letter capacity by

Users with front office devices usually get charged a

service click as part of the lease agreement. This click

doubles when printing on ledger paper. However, due to

their large volumes, production environments often pay the

same click charge for ledger as they do letter. For that

reason, many production departments print two letter

documents onto one ledger-sized paper and guillotine the

sets offline. This reduces service costs by as much as 50

percent. As such, many production buyers will be looking

for high ledger capacity units to maximize this opportunity.

accommodating dual stacks of paper side-by-side.

However, larger-sized paper supplies cannot be loaded.

To raise capacity even further, some units can be

equipped with a side-mounted large capacity unit. These

trays are usually limited to letter sized paper supplies only.

Size

Letter size paper is used in the majority of day-to-day

business operations. Legal and financial documents often

are printed on the longer legal (8.5” x 14”) stock size.

However, some environments also rely heavily on the

larger ledger sizes for printing spreadsheets, schematics,

13 November 2006

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Paper Handling: Paper Input

Ricoh Aficio MP1350

Re lo a d in g P a p e r S u p p lie s

The main tandem unit on the device is easy to reload with

users dropping in up to two reams of media into each side

of the unit with ease.

BERTL analysts were impressed by the build and design of

the universal drawers in the LCT modules. They were sol-

idly constructed and easy to use and refill. To adjust in one

direction (the long edge) users release a locking lever

found to the right of the metal paper guide. Once released,

users can slide the guide plate stopping at any position

where the plate can then be locked again. The other direc-

tion guide can also be adjusted easily with a sliding guide

and green color coded handles. To avoid guide movement

during long print runs, the sliding guides can be locked in

place using green color coded twist screws. BERTL prefers

the rail design that Ricoh has adopted rather than the pre-

cut guides that some competing units use. This slide is

faster, allows for a wider range of custom stocks, and met

with BERTL analysts’ standards.

Above: Tandem 2 x 1,000 sheet paper

feed unit with one side loaded and one

side being reloaded

Right: Large capacity tray loaded with

letter-sized colored card stock

BERTL was also pleased to see that opening the paper

decks is now facilitated via a handle that can be gripped

from above or below. This makes the process easier than

the bottom gripping design of previous generation products.

• The well designed paper guide adjustment system al-

lows users to quickly and accurately change media

types and guides in a multi-user, mixed workflow envi-

ronment.

WHAT WE LIKED:

• The Ability to reload one side of the tandem drawer

while the other side is loaded and feeding paper into the

run allows other media sources to be used for other

stocks.

• The tray settings feature displays an overview of all pa-

per drawer, pre-defined settings.

• Ejection of unwanted tab sheets allows companies to

bulk purchase one tab set stock rather than order tab

sets that depend upon the job, thus allowing a wider

range of front office documents to be printed on de-

mand with less opportunity for user errors.

WHAT WE WOULD LIKE TO S EE:

• Support for coated stocks would allow the device to be

used for overprinting, pre-printed offset shell template

sheets.

• The support for legal and ledger media supplies allows

longer uninterrupted print runs of non letter documents

to be carried out. This can be an important considera-

tion for some vertical and horizontal sector markets

such as legal, government, architectural, marketing de-

partments, and manufacturing.

• The twin unit cover inserter capability extends docu-

ment production capabilities of the device beyond that

offered by some high end departmental MFP products.

• Handles on drawers can now be gripped from above

and below, making reloading easier.

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Paper Handling: Paper Output/Finis hing

Ricoh Aficio MP1350

Paper Handling: Output /Finis hing Features Summary

Market Background Information:

The paper output handling options can range

Maximum Output Capacity

3,500 sheets

Standard

from duplex output to saddle-stitch booklet

making capabilities. Many devices offer a

choice of finishers providing a low cost,

minimum footprint solution, or a high-

Duplex Capability

Maximum Paper Weight

Through Duplex Unit

capacity, fully-featured solution.

80 lb cover

Stapling

Maximum Stapling Capacity

100 sheets

Departmental and light production class devices should

offer finishers with at least 50-sheet capabilities with

some offering 100-sheet capabilities. They can usually

handle corner and double stapling. Saddle-stitch heads

up the finishing capabilities, allowing users to create

folded, center-stapled booklets.

Maximum Booklet/Saddle-stitch

Capacity

30 sheets (120 page booklet)

GBC StreamPunch III, which

offers CombBind, ColorCoil,

VeloBind, WireBind and Pro-

Click punch dies, 3-hole

Hole Punch Options

Offs et Output and Offline finis hing

All light production devices offer offset stacking (where

each set is offset from the next) to make it easier to

separate jobs. In addition to offline stacking, front office

devices offer a diverse range of finishing capabilities.

This creates a one-stop document creation solution.

Physical Mail Bin Option

Folding Options

Not Available

Z-fold, V-fold (booklet)

While many production devices offer extensive inline

finishing features, many production environments use

offline dedicated finishing solutions. This leaves the print

devices to just focus on creating the printed sheets. In

this workflow, the stacking becomes more critical with

production buyers looking for tight document alignment.

So, sets can be picked up and loaded into the finisher

unit

Fin is h in g Op t io n s

The Ricoh Aficio MP1350 comes with a wealth of finish-

ing and document output options. A 3,000 sheet finisher

with 100-sheet, multi-position stapling will be the option

added to the vast majority of units. In addition, the device

can be equipped with a Plockmatic saddle-stitch booklet-

maker, a Z-fold unit (that allows legal and ledger stocks

to be incorporated into letter-sized documents), a twin

cover inserter (for including pre-printed

materials after the fusing process) and

the GBC StreamPunch III inline, multi-

die set professional punch unit.

Fin is h e r P ro d u c t ivit y

There was minimal slowdown when

workflow was switched from standard

simplex to duplex or single corner sta-

ple modes. Dual stapling added a

slight delay, with saddle-stitch adding a

further delay but neither should be re-

garded as significant and are better

than the results we have seen from

some competing units. The Z-fold fea-

ture had a significant effect on through

ledger engine speed, which dropped by

42 percent.

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Paper Handling: Paper Output/Finis hing

Ricoh Aficio MP1350

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• Extensive finishing options offer front office buyers a

wealth of inline finishing capabilities, plus easy one step

production ready for offline bindery.

• If the finishing unit was able to independently process

printed materials from other printing devices in the office

such as color desktop printers (using the post process

insertion unit as the input feed source), users would get

more mileage out of their investment. This is a feature

offered on several rival devices.

• The inline GBC StreamPunch III option offers a great

way to reduce printing footprint and costs versus a dedi-

cated offline punch unit.

• The dual 200-sheet cover inserter allows pre-printed ma-

terials such as color covers, delicate materials, and other

sources into a document. This bypasses the high tem-

perature fusing unit. The added ability to incorporate

these preprinted stocks anywhere in the document

(versus being limited to covers only as found on some

rival units) further extends the range of documents that

the device offers users, in contrast to rival devices.

• There should be a more versatile folding option that

could create tri-fold documents for insertion into C10

mailing envelopes or a gatefold for the production of bro-

chures and other marketing materials.

• An inline perfect binding solution allows users to create

on-demand manuals, school resource books, govern-

ment reports, and other large documents.

• The Z-fold option allows ledger-sized documents to be

folded and bound into a letter-sized document in a flush

format. This is a useful feature that allows documents

that incorporate financial spreadsheets, engineering

plans, maps and large scale diagrams, schematics, etc.,

to be included within a bound letter sized document

workflow.

• The ability to create saddle-stitch documents from letter/

legal and ledger paper stocks sets this device apart from

some competitors who are limited to letter and ledger

and omit legal media sizes, which is a weakness in verti-

cal sectors such as education and religious institutions

who create a lot of the larger legal-sized booklets rather

than pay the double click for ledger.

13 November 2006

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Routine Maintenance

Ricoh Aficio MP1350

Maintenance Features Summary

Market Background Information:

Workgroup devices sold through retail and

traditional IT distribution outlets usually are

maintained by office workers changing the

Toner Yield

Drum Life

60,000 @ 6%

2,000,000 images

all-in-one cartridge units that encase the

entire imaging system. Units sold through

Fuser Life

Info Not Available

500,000

the reseller/dealer community are usually maintained by

office workers and trained service engineers. Separate

long-life parts are more complex to install, but offer lower

running costs than the low yield, all-in-one alternatives.

Developer Life

Toner Refill During Printing

Yes

Toner Replacement

End-user replaceable drum unit Yes (for TCRU customers only)

End-user replaceable fuser unit Yes (for TCRU customers only)

Changing the toner or imaging cartridge is a necessary

task that traditionally is avoided by some for fear of the

black dust leaking on clothes or hands. However, most

units today offer clean replacement of toner supplies.

Clearing Paper J ams

The main device issue that office users attempt to

remedy themselves with is the occasional paper jam. As

a general rule, the faster the device engine and the more

paper handling options, the more complex the process of

removing a paper jam is.

Common jam sources come from the duplex unit and

poor loading of paper supplies. The position of the duplex

unit can be a major factor in the ease of paper jams and

the method of loading paper supplies can be a factor in

the overall number of jams that occur.

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• The paper jam removal process was well illustrated with

an active moving display on the large touch screen. This

walks the user through each step.

• A more simplified jam removal process with fewer jam

points would save time.

• Refilling the toner was easy to carry out and there were

no spills.

• Toner refilling on the fly, courtesy of dual toner supplies,

results in fewer downtimes and offers flexibility to buyers

looking to place the device in a high volume environ-

ment.

• The visible red indicator light identifies when the device

is offline and in need of attention. This reduces down-

time.

• The SmartDeviceMonitor Cluster mode can be set up to

automatically reroute jobs away from a device undergo-

ing routing maintenance. This prevents bottlenecks from

building up.

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Routine Maintenance

Ricoh Aficio MP1350

P a p e r J a m Re m o va l

The complex paper path on the Ricoh Aficio MP1350 makes

paper jam removal a multi-stage process and often requires

multiple sheets to be removed from around the device paper

path.

The instructions provided on the large color touch screen

are well laid out, with moving displays that walk the user

through each step of the process. Each area within the de-

vice was well labeled and easy to access and lead to no

mishaps during jam removal testing.

There is also an illustrated jam removal guidance list on the

inside of the engine doors, which was useful. It allowed

BERTL analysts to remove jams without having to repeat-

edly get up and study the top mounted touch screen, which

was not be easily visible while accessing the paper path.

13 November 2006

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Routine Maintenance

Ricoh Aficio MP1350

To n e r Re p la c e m e n t P ro c e s s

Dual toner supplies are accessed from a small panel to the

side of the main engine access doors. The access door to

the toner refilling points can be opened without disrupting

the printing process.

The dual toner supply allows for long uninterrupted printing

and allows for refilling on the fly during a print run.

Users simply press in the green tab to release the toner

bottle, then turn the bottle to remove it from the unit. The

toner exit door is positioned at the top of the bottle upon

removal, thus avoiding chances of spillage that could result

from any latent toner left in the bottle.

The new bottle is first shaken, protective packaging

removed, then inserted into the vacant toner bottle location

and twisted until locked in place.

BERTL analysts found the process to be mess-free.

13 November 2006

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Device Management

Ricoh Aficio MP1350

Market Background Information:

Ricoh’s Device Management Utilities

An efficient device management backbone is

needed to take maximum advantage of the

feature set within a device, be it a printer,

fax, scanner, or multi-functional product.

Ricoh provides a selection of device management applica-

tions for use with the Ricoh Aficio MP1350 and other digital

imaging products in its range. These include:

Device management is commonly-supported through a

Web server on the device controller. This Web server is

accessed using any desktop Internet browser. The user

simply enters the IP address of the device into the URL

address line.

•

WebImageMonitor

SmartDeviceMonitor

WebSmartDeviceMonitor

@Remote

WebJetAdmin Plugin (supported but with limited features)

General Office Us ers

BERTL analysts did not review the WebSmartDeviceMonitor,

@Remote Fleet or HP WebJetAdmin Plug-In utilities and has

restricted its commentary to the first two utilities listed above

with more of a focus on the WebImageMonitor.

Administrators and office users have different

management and monitoring needs. End users want to

know if a device is capable of handling a job, supply

levels, and a list of jobs already committed to print.

For MFPs with document storage and communications

capabilities, end users also need desktop management of

print on demand, stored document viewing (to check print

on demand files or incoming faxes), and for the more

advanced, the creation of scan-to-email or scan-to-file

destination templates.

Adminis trators

An office or network manager looks for greater control

over the device functionality and setup without leaving

their desk. They may be looking to manage network

setup, establish security for IP filter ranges, apply cost

control measures, check supply levels, and set up

automated email alerts to different staff members when

problems occur.

Due to the nature of the Web server, this capability is

usually limited to an individual device. Many

manufacturers also include a network device

management fleet tool, which allows for the monitoring

and management of multiple devices around the network

concurrently. Many also provide plug-ins to the most

popular IT device management utilities to ensure that the

maximum amount of information can be relayed from

their device to the third-party application.

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Device Management

Ricoh Aficio MP1350

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• The WebImageMonitor provides the same common inter-

face and feature set as found on other Ricoh MFP de-

vices. This is a major advantage to the adminIT depart-

ment who can navigate and manage devices across an

entire fleet easily.

• The ability to pause a job in the queue from desktop or

device touch screen would allow administrators to check

on a job before releasing it.

• The queue manager provides a full list of print jobs includ-

ing page and set quantities. This gives desktop users a

good feel for the print workflow lined up for processing.

• Design of the device management interface from both the

desktop and walk up panel are very user friendly, allowing

for quick efficient maintenance and management.

• Well-designed and user-friendly device management from

the walk up touch screen interface allows users to quickly

view, reorder, and delete jobs in the queue.

• The print on demand functionality (Document Server) is

well managed through the WebImageMonitor.

• Address book and scan profiles can be easily set up.

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Device Management

Ricoh Aficio MP1350

S t a t u s Mo n it o rin g

The status tab provided all the pertinent status

factors of the device at a glance. However,

there is no indicator of likely page yields re-

maining based on current coverage patterns.

J o b Qu e u e Re p o rt in g

The Admin mode in WebImageMonitor includes

the option to change the order of jobs and to

delete jobs. These functions are not available

to desktop users, but can be accessed using

the walk up touch screen panel.

Walk up and desktop queue management al-

lows multiple jobs to be deleted at once. This

allows administrators to quickly remove jobs

that have been sent repeatedly.

From the touch screen panel, users can also

view the jobs in progress and can view a time

of completion. Job lists were divided into copy/

document server and printer. However users

could also display the entire job queue as a

single list by choosing Job Order, which now

displayed the queue with all functions in their

processing order.

Above: Queue monitoring from the desktop.

Below: Job monitoring from the walk up touch screen.

We were pleased to see that users could select

and delete multiple jobs in a single step, a fea-

ture that some devices do not offer, instead of

forcing administrators to delete surplus jobs

one at a time when bottlenecks occur.

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Device Management

Ricoh Aficio MP1350

S e c u rit y S e t t in g s

Extensive security measures available for the Ricoh

Aficio MP1350 can all be administered using the

WebImageMonitor. Administrators and IT support staff

have a fast, intuitive method to safeguard the device and

information flowing through it. See more information on

security measures in the Security section later in this

report.

Network protocols and ports can be switched on and off as required.

IPv4 and six filters can be set up to limit access.

Up to 10 remote IPP user names can be set up.

Digital certificates can be stored for secure communications.

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Device Management

Ricoh Aficio MP1350

Ad d re s s Bo o k Ma n a g e m e n t

Administrators and end users can easily set up the

Address Book by using the Web browser or the touch

screen interface.

Setting up new addresses is faster and more accurate

than rival devices because of the large touch screen,

integration with email-shared address books, and SMB

browsing capabilities. Each entry can be associated with

up to three sub-address book fast access filters (an

alphabetic filter like a pop-up phone address book), plus

two one-touch number subsets (1 to 5 and 1 to 10). This,

along with the extensive search capabilities, makes the

communication process of the Ricoh Aficio MP1350 very

efficient.

S c a n Te m p la t e s

Scan templates are set up within the address book

feature. Users can set up scan-to-file templates using

SMB, FTP, and NCP protocols. SMB is further facilitated

by the use of a browser utility, allowing network novice

users to browse to their folder of choice without having to

know the network path. This can offer valuable time-

saving opportunities to users setting up their own unique

scan-to-desktop destinations.

Co s t Co n t ro l Re p o rt in g

Cost control is another strong, standard feature of the

device. Administrators can specify which features are

cost-controlled and which are not. Users are set up with

their personal permission levels in address book

functions within the Administrator mode.

A wide range of authentication and user accounting

options can be set including local or multiple centralized

systems like LDAP, AD, NDS, etc. Administrators cannot

set limits within the standard cost control system. To

achieve this level of control, users must upgrade to the

PCSM module.

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Device Management

Ricoh Aficio MP1350

Em a il No t ific a t io n Ale rt s

The WebImageMonitor gives administrators the ability to

set up four separate email list groups. This can be used

to inform the most relevant party when issues arise at the

device. BERTL set up three email notification groups: a

local administrator for non-technical routine maintenance

tasks, IT support for technical problems, and purchasing

when supplies run low.

J o b Lo g Ma n a g e m e n t

The job log can be viewed from the WebImageMonitor

and from the touch screen. The job directory is split into

Copy, Print, and Document Server/remote scan directo-

ries. This is a useful split, which allows managers to view

device dynamics and likely cost structure.

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Security

Ricoh Aficio MP1350

Market Background Information:

Security Features Summary

High-tech security is never out of the news,

with reports of information theft and hacking

making headlines. By the very nature of their

development, network printers and MFPs are

security risks if not managed correctly.

Hard Drive Overwrite

Removable Hard Drive

Optional

Private Print

Standard

Advanced network connectivity options open ports to

hackers. Industry-standard Java and Web browser design

elements are vulnerable to virus attack. Large hard drives

store a latent copy of every document flowing through the

device data for years. Devices link directly to core network

components such as the LDAP address list or the central

file server. Plus, fast communication options let insiders

send information to the outside with no method of being

traced.

Encrypted Print

Secure Fax

Optional

Not Applicable

Standard

Encrypted PDF Send

Network Authentication

LDAP Authentication

Kerberos Authentication

SNMP v3.0

Standard

Security and data compliance buzzwords and regulations

such as Common Criteria (CC) certification, HIPAA,

Gramm Leach Bliley, FERPA, SEC, FSMA, and the Patriot

Act look to safeguard information and force companies to

conform to best practices in document and data security

management.

Standard

Standard (IPv4 and 6)

IPv6

SSL

Safeguarding Data

Most MFPs now offer a standard or optional hard drive.

Any company dealing in critical, sensitive information

should determine if they need a data overwrite capability

that has passed Common Criteria certification. Data over-

write deletes information on the hard drive by writing a

series of random ones and zeros over the sectors storing

data, usually multiple times. The CC test relates to how

data is deleted from a device’s hard drive after being

used. It is carried out by a government-approved test facil-

ity. Many manufacturers get this certification to satisfy gov-

ernment security requirements, and it is a requisite for

many government agencies and contractors. Most MFP

devices pass evaluation assurance level (EAL) 2 with

some aiming higher at EAL 3. The higher the level and the

more extensive the testing, the more secure the security

features are deemed.

IP Filtering

MAC Filtering

Network authentication is now available on nearly every

MFP and printer, forcing users to enter a user name and

password before access to the device is granted. Most

devices can verify a user by linking to Windows Exchange

user lists, Novell network user lists, and LDAP server lists.

There should also be password encryption at the point of

the login process through SSL or other encryption. Or,

there should be other security technology (such as Kerbe-

ros) preventing hackers from watching and capturing user

names and IDs as they travel over the network.

Controlling Acces s

One of the keys to security is limiting the initial access to

the device both remotely and at the device itself. TCP/IP

and MAC filtering allow the administrator to limit remote

access to the device. MAC filtering is more secure. The

TCP/IP address can be copied, but the MAC address is a

fixed specification that cannot be changed.

Secure Trans mis s ions

The hard drive (if not equipped with a data overwrite capa-

bility) provides the ability to create secure repositories for

incoming print and fax jobs. Instead of being printed upon

delivery, print jobs and faxes can be stored on the device

and printed only after a PIN has been entered by the au-

thorized user. IPv6 makes it harder to crack or hack into a

PC address range by making the address more complex.

IPv6 is now becoming commonplace on network devices.

IPv6 makes it harder to crack or hack into a PC address

range by making the address more complex.

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Security

Ricoh Aficio MP1350

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• Extensive user authentication capabilities restrict access

• Biometrics—for either user authentication and/or secure

to the device across all disciplines as required.

print/fax queue release—would provide added security.

• Secure print send capability is standard with the ability to

reprint multiple secure/locked documents in a single step

from the touch screen control panel while some competi-

tors force one-by-one selection.

• The Unauthorized Copy mode would be beneficial from

auto detection, so documents could be blocked. An email

identifying the users could be sent automatically to secu-

rity.

• Secure scan transmission with encrypted PDF capability

prevents intercepted scan-to operations from being

opened and deciphered.

• The automatic inclusion of the User code or authentica-

tion stamp onto any document with unauthorized copy

stamp would track the document back to the creator.

• Advanced levels of permission for documents stored on

the document server and attachments sent in Scan mode

includes read/write levels and the ability to deliver a low

resolution save-only version.

• The Secure Print mode hides the name of jobs even

when it is released and processing. At present, when a

locked print job has been released, any user can view the

name of the file being processed from both the walk up

queue display or from the desktop using the Web server.

• Up to 10 individual IPP users can be set up, providing

secured remote printing capability for remote users.

• The ability for the authorized sender to view the names of

their locked (secure) print jobs would be more efficient

than having to blindly release all jobs.

• SNMP v3, IPv6 support, protocol/port lockdown, and IP

filtering support reduce opportunities for would be hack-

ers to gain access to the network through the MFP.

• Users would benefit from the ability to tie in active direc-

tory authentication to a user specific digital certificate

stored in the active directory profile for scan to email func-

tionality.

• With the Background Numbering in Copy mode, unique

copies of confidential documents distributed at meetings

can be signed out to each participant. Document leaks

are then easy to trace back to the original recipient.

• The Unauthorized Copy mode within the print driver al-

lows printed documents to be produced with a back-

ground that generates a security notice when copied. Set

up is similar to creating a watermark.

• To speed up authentication, Ricoh has included a Login/

Logout button on the control panel.

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Acces s ibility

Ricoh Aficio MP1350

Market Background Information: In the U.S., Section

508 legislation prohibits government agencies from pur-

chasing devices that are not accessible to those with

physical impairments. For this reason—and the corporate

world’s increased focus on delivering a better work envi-

ronment for all—user-friendly features for physically-

impaired users are considered more often.

Common design features include tilting control panels,

which give wheelchair-bound users a better view of the

screen and larger display options for those with impaired

vision. Voice navigation and Braille also are becoming

increasingly popular. Easy access to the paper path for

jam removal or front access to toner supplies make a de-

vice more user-friendly to all.

Us e r Ac c e s s ib ilit y t o De vic e Co n t ro ls

WHAT WE LIKED:

Despite having a top mounted panel on a swivel stand,

access to the wheelchair user was good with easy ac-

cess and viewing of the touch screen and hard key panel.

Ricoh also includes a simplified display option where only

the major features are displayed as large icons for easier

use by the visually impaired.

• Paper refilling was easily achieved from all sources.

• Touch screen was easy to see with large icons making

navigation easy.

• The simplified display made using the touch screen

interface easier for the visually impaired.

Us e r Ac c e s s ib ilit y fo r P a p e r Re fillin g

WHAT WE WOULD LIKE TO S EE:

Paper refilling was easy for a wheelchair user to handle.

The drawers have handles that can be gripped from

above and below, making low to the ground drawers eas-

ier to reach. The LCT units are also front loading, which

makes access easier.

• A voice-activated system that could guide the visually

impaired through the menu system would be a great

value add with the hard key buttons making the device

even more Section 508 friendly.

Us e r Ac c e s s ib ilit y fo r P a p e r J a m Re m o va l

• Short paper path would make jam removal more ac-

cessible to all.

The paper path is complex and could cause problems for

a wheelchair user or someone with motor skill disabilities.

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Copy

Ricoh Aficio MP1350

Copy Features Summary

Market Background Information:

Copying is the standard feature on every

MFP on the market and is increasingly being

offered either as an option or a separate

model within network printer product ranges.

Before being wowed by headline speeds and

Maximum Copy Speed

First Copy Out Time

135-ppm

3.0 seconds

Automatic Reversing Document

Feeder

Document Feeder Type

advanced features, consider that the most common copy

job is a single set of a simplex document that is five pages

or less with no finishing and no changes to image quality

default settings.

Document Feeder Capacity

Job Build

100 sheets

Standard

Job Build Combining Platen and

Document Feeder Scans

Standard

Small, Simple J obs

Despite the wealth of features that MFPs offer today, most

users will not be prepared to wade through countless

screen menus to get to the point where they can press the

Start button. Think in terms of human productivity, not

device productivity. Reporting the productivity of the

device from the moment the green start button is pressed

until the final page comes out does not consider the most

costly element in the copying process: the user’s time.

Scan Ahead Copy Memories

No. of Copy Job Programs

Customizable One-touch

Buttons on Home Screen

Yes, 6

Max/Min Zoom Ratio

Cover Insertion

25% - 400%

Standard

Large, Complex J obs

Even for big jobs—where you may think engine speed

plays a larger role—the simple start-key-to-finish-line

productivity measurement approach again disregards the

user. The user is less likely to wait at the copier for larger

and more complex jobs. They will look for features such

as a quick and easy job setup menu, fast scanning (so

they can return to their desk with the originals faster),

email notification when the job has finished (eliminating

the guesswork of when to return to the device to collect

the job), or the ability to build a job using a mix of pages

scanned from the document feeder and platen.

Sheet Insertion

Standard

Date, Time, Watermark, Set

Numbering, Overlay, Bates

Page Stamp Options

My Copier

MFP design is moving away from proprietary, closed

systems, and is embracing open architecture and IT

standards like .NET and Java. This opens the door to

greater flexibility in the way the walk-up experience can be

tailored to each user. Coupled to this ability is the growing

need to account for all device usage for security,

Features or Benefits ?

Many copy features that are overlooked by the masses

are critical time savers in niche workflow environments.

For example, medical offices or car dealerships need to

copy insurance and license cards. A card copy feature

allows the user to scan the first side of the card, turn the

card over, scan the second page, and produce a single-

sided copy with both sides of the card on the single sheet.

This saves 50 percent on paper and the print click cost

charged by the dealer.

compliance, or cost considerations. These two trends can

result in a “My Copier”-type experience where each user is

greeted with their favorite settings when logging in.

Copier Concurrency

Concurrency, the ability to handle multiple tasks at the

same time, varies greatly in workgroup devices. Some

devices cannot accept a copy job while a print or copy job

is in progress. If a connected MFP is carrying out either

job, a walk-up user must wait for it to finish before they

can scan in their copy.

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Copy

Ricoh Aficio MP1350

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• The user-friendly interface provides both experienced

and novice users with a quick and easy method to build

copy jobs with many of the most commonly-used

features on the opening screen. In addition, up to six

unique, one-touch buttons bring common applications

within a single finger press.

• Using the saddle stitch function can be confusing to first

time/occasional users.

• Users cannot choose cover and insert/designate media

supplies ad hoc during the job production process.

• Users are not able to customize the copy opening panel

on a user- by-user basis (identified via authentication

step).

• Mixed size original scanning mode suffered from a

much lower slow down (compared to default auto-size

detect) than some competing units.

• Reversing document feeder design results in

productivity decrease when working with double-sided

originals.

• Image quality was to a high level for general office work

across a wide range of document types with even mid

grayscales reproduced to a good level.

Touch Screen Selections Required for

Commonly-us ed Copy Functions

• We liked the extensive batch job build capabilities

including the ability to change media sizes, original

type, and reduction/enlargement.

Corner Staple

1 step

• There is a wide range of document production

capabilities including extensive page stamping features,

including one for bates type numbering applications.

Hole Punch

Enlarge to 200%

2:2

1 step

2 steps (can be made 1 step)

1 step

• A simplified display makes navigation of basic functions

even easier and faster and aids those with disabilities.

Photo Mode

Mixed Original

• The Unauthorized Copy prevention mode that adds a

watermark when second generation copies are

attempted, rendering the copied documents useless, is

helpful.

2 steps (can be made 1 step)

Cover Mode (printed front cover

on bypass supply)

2 steps (can be made 1 step)

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Copy

Ricoh Aficio MP1350

Im a g e Qu a lit y

The image quality from the Ricoh Aficio MP1350 was to a

high standard across a wide range of document types

using Text, Text/Photo, and Photo modes.

This is in part due to the 4-bit CCD scanning technology

in the color scanning enabled document feeder. This

allows a better quality data capture than devices that are

monochrome data capture restricted.

The most striking difference was in the Photo mode. This

is normally an algorithm limited to half tone photographic

reproduction with fine lines, text, and printed images

suffering from poor reproduction due to the halftone

screen data capture employed.

Text: Fonts were well reproduced down to 4 point. Fine lines were also

reproduced well down to a reasonable level for most users.

As the images and discussion highlight, the output from

the Ricoh Aficio MP1350 in Photo mode was to a good

standard across all document types and as expected

surpassed other copy scanning algorithms when

processing photographs.

Such is the quality of the Photo mode output that BERTL

would recommend as the Default mode in environments

where photographic reproduction plays a major part,

resulting in more one-touch, walk-up workflow.

Text/Photo: Fonts and fine lines were reproduced very well

Photo: These are some of the best text and fine line reproductions BERTL

analysts have seen to date with crisp lines down to very fine details and

none of the breaking up that is commonly seen in Photo mode on compet-

ing units. Only the very finest fine line patterns started to break up a little

and then only to the trained eye.

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Copy

Ricoh Aficio MP1350

Im a g e Qu a lit y (c o n t in u e d )

Text : Reproduction of the map was high quality with interpretations of color being well reproduced and a high degree of legibility in fine text and

detailing. The photograph of the house lost some of the fine detail in the roof, foliage, and brickwork due in part to being slightly over dark. The

portrait photograph was overlay dark and detail was lost.

Text/Photo: The map reproduced well with interpretations of color well reproduced in gray. The photograph of the house was reproduced better

than Text mode with more detail being captured and only the most subtle shades losing some detail. The portrait was a little grainy, but to an

acceptable standard with a lot more detail than Text mode.

Photo Mode: Again Photo mode surprised BERTL analysts delivering a good reproduction of the map with details clearly definable. The repro-

duction of the house and portrait delivered the best quality as expected with good contrasts even in subtle shade areas and a realistic skin tone

on the portrait.

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Print On Demand

Ricoh Aficio MP1350

Ricoh has been an innovator and leader in the field of

print on demand in MFPs for many years, ever since the

introduction of its Document Server technology. The

Document Server takes advantage of the large hard drive

storage facility providing walk up, desktop, and remote

users with the ability to store documents for future use.

Market Background Information:

Ever since MFPs started including hard

drives, manufacturers have looked for ways to

offer more and more on-demand document

facilities.

The most basic is the ability to store a document on the

device for instant reprinting from the walk-up interface. Vir-

tually all manufacturers offer this level of print-on-demand

capability. Most allow users to store, copy, and print. Some

also include scan and fax documents into the mix.

While some manufacturers are introducing their first print-

on-demand capability, Ricoh is now several generations

deep into print on demand. This is a factor that shows as

soon as you start to use the feature.

Documents can be stored in any of the four core

functions of the device: Copy, Print, Document Server,

and Scan. The Copy and Print modes store documents in

a proprietary image format that allow the files to be

reprinted at the device. The documents cannot be

forwarded or scanned to other destinations unless they

are converted from the proprietary file format with Ricoh’s

file format converter.

Are All Documents the Same?

The way different document function types are stored and

the way in which they can be reused at a later date create

some issues due to the file format in which the function

operates. Copy is usually done in a compressed proprie-

tary format, fax in TIFF, and scan in TIFF/PDF or JPEG as

selected by the user.

When users look to reuse the files, they are often limited to

the same function as it was created in.

Scan, however, stores documents in industry standard

TIFF and PDF that allows the files to be forwarded

instantly either by a walk-up user or a desktop user. This

valuable feature allows commonly used large documents

to be sent out without the user having to reprocess the

document. This saves time and money.

Do All Devices Offer the Same Capabilities ?

There is much differentiation between products and manu-

facturers in this area. Those interested in print on demand

should look carefully at the functionality offered by each

manufacturer.

Documents can be stored with 1) a generic name

generated by an automated naming convention by the

device itself, 2) a name entered by the user at the time of

saving using the QWERTY keypad. Files stored on

Document Server can also be renamed at any time after

storage using the Web Image Server or DeskTopBinder

utilities. Documents can also be stored with a user name,

further aiding the search process. Users are unable to

store documents with finishing attributes within Document

Server. Instead, they must add the finishing features to

the job when they choose to reprint the file.

Areas of differentiation include the range of finishing or out-

put control the user can place upon a reprint-on-demand

job; whether more than one stored job can be combined

and treated as a single print file; the ability to view, manage

and share stored documents using desktop applications;

the complexity of the filing system in place; and the ease at

which users can search for documents.

The Future

Increasing security concerns may result in more compa-

nies using data overwrite kits. This would put an end to the

print-on-demand capability of such devices. For those still

looking for a fast reprint capability, the answer may be ex-

ternal media ports such as USB memory sticks, digital

camera SD cards, or volatile memory storage.

Documents can be viewed and reprinted using the large

color touch screen or can be viewed and reprinted from

the desktop using either the WebImageMonitor or Ricoh’s

desktop utility DeskTopBinder. From any of these access

points, users can view thumbnails of the images, thus

eliminating printing the wrong document. This is a risk

with generic file format processes.

Document Server also allows users to merge multiple

documents together to create a single print job that can

be printed with finishing applications. Users are even able

to create multi-document batch workflows (see batch

printing for more details). Permission levels can also be

applied to individual documents providing users with no

access, read only, or edit capabilities as required.

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Print On Demand

Ricoh Aficio MP1350

Do c u m e n t S e rve r fro m

Co n t ro l P a n e l

From the control panel, walk-up

users can view document thumb-

nails or view lists of files stored in

the Document Server. To check if

the document is correct prior to

printing, the Ricoh Aficio MP1350

also includes a full document Pre-

view mode with zoom capability.

This is a feature that BERTL has

been asking for since Ricoh intro-

duced its Document Server technology many years ago.

Needless to say, we were delighted to see its emergence,

allowing users to see the fine detail of any page in a stored

file. This is a valuable and differentiating feature offered on

the device.

Multiple documents can be combined into a single print file

with full finishing and document production capabilities.

13 November 2006

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Print On Demand

Ricoh Aficio MP1350

Do c u m e n t S e rve r fro m P rin t e r Drive r

From the printer driver, desktop users can route files di-

rectly into the Document Server.

Users can add personal details to documents during the

storage process.

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Print On Demand

Ricoh Aficio MP1350

Do c u m e n t S e rve r fro m We b Bro w s e r

Desktop users can view stored documents using the

WebImageMonitor and can search documents by file, user

name, or by date stored.

Desktop users can print one or more jobs, taking advan-

tage of the full printing functionality of the device. While

multiple jobs can be sent to print as a batch, all are treated

as a single job. There is no method of treating them as a

single task, but separate documents.

Users can also send documents directly to a new destina-

tion using the communication capabilities of the device.

Multiple destinations and multiple delivery types can be

merged into a single workflow process. Only documents

stored via the scan feature can be routed in this way.

Security can be added to documents stored on Document

Server, preventing unauthorized viewing of thumbnail

views, printing, download, and even editing rights when the

document is downloaded.

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Print On Demand

Ricoh Aficio MP1350

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• Viewing documents either from the desktop or from the

touch screen as with zoom-in capabilities is a valuable

feature. The user can read the document data prior to

printing, reducing errors when documents are stored

without personal naming convention.

• The ability to create personal folders within the

Document Server rather than using the flat storage

design would aid in organization.

• Productivity would be increased by adding the ability to

create collated batch jobs from Document Server where

a selection of documents are printed as a batch set, but

are treated as individual pieces that should be finished

in isolation.

• Combining multiple files into a single job can make

multi-author tasks easier to manage.

• Attaching documents stored in the Document Server to

outgoing communications can be a valuable time-saver.

The walk-up user only has to scan in a personalized,

accompanying letter rather than having to scan the

entire document.

• The ability to include finishing and document production

attributes to the file during save removes the time

consuming need for users to enter finishing details

every time a job is reprinted.

• Permission of documents allows the time saving

functionality of print on demand to be used without

jeopardizing security or confidentiality of information.

• Documents stored on the Document Server from the

Print or Copy functions must be pulled to the desktop

using the File Convert utility, and it must be resaved

and resubmitted prior to being scanned to different

destinations. The ability to directly route copy and print

stored documents to scan destinations would add

functionality.

• Sophisticated search and retrieve functionality,

including the ability to filter by user name, makes finding

documents in heavily used repositories faster than

some rival devices.

• Editing capabilities such as touch up, text addition,

redaction, or highlighter using the touch screen

interface would allow users to make quick, ad hoc

changes to a stored file before reprinting or sending.

• Print on demand from portable media sources like USB

memory sticks or SD cards is a useful feature that lets

walk-up users take advantage of the device in airport

terminals, hotel business lounges, or Internet cafes.

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Ricoh Aficio MP1350

Market Background Information:

Print Features Summary

Print has replaced copy as the primary

method of creating output years ago. To

limit costs and raise integration between

functions, more multifunction products use

a single processor board for copy, print,

866 MHz w/Print/Scan Kit Type

1350, Fiery EB-135 and Micro-

Press controllers are also available

CPU

RAM and Hard Drive

Operating Platforms Supported

512MB, 320GB (160 GB X 2)

and scan functions.

Windows 9x, ME, 2000, Server

2003, XP, NT 4.0, Macintosh OS X

or higher, Unix

Connectivity

The vast majority of devices include Ethernet and USB

connectivity out of the box; some include parallel

connections. In addition, most devices offer a selection of

optional connectivity choices like Wireless 802.11b or g (g

is the faster, preferred standard.), Bluetooth for connection

to cell phones or PDAs, and FireWire for high speed local

connectivity.

PCL5e/6, RPCS, optional Adobe

PostScript 3, Direct PDF

Printer Drivers

IPX/SPX , TCP/IP, Ethertalk

Network Protocols

Interfaces / Standard

10BaseT/100BaseTX Ethernet,

USB 2.0

802.11b Wireless, USB, Gigabit

Ethernet, Bluetooth, 1394 FireWire,

Parallel, USB Hub.

Interfaces / Options

Client Software

PDLs

PCL is the de facto printer description language (PDL) of

choice provided by all suppliers. Some bundle in

PostScript (PS) while others charge for an upgrade. A few

manufacturers also include their own PDL, which is based

loosely on the old Windows/GDI printing technology.

These Windows or GDI drivers often offer significant

productivity advantages over traditional PCL/PS drivers

since the bulk of the processing is handled by the more

powerful desktop PC rather than the less well-equipped

printer processor itself.

DeskTopBinder v2, SmartDe-

viceMonitor, WebSmartDeviceMo-

nitor, WebImageMonitor

Std PCL Fonts Supported

Std PS Fonts Supported

136

P rin t e r Drive rs

Driver design varies enormously from manufacturer to

manufacturer. Most try to keep a common style throughout

their range to reduce learning curves. However, many

have significant design differences between PDLs, which

can raise issues. While many features are common

throughout drivers from all manufacturers, there are some

differentiators, which—while niche benefits in many

instances—can be valuable in the right hands. We

highlight the strengths and weaknesses over the following

pages.

Productivity

Judging print productivity is an inexact science at best or

misleading at worst. Factors such as processor power,

memory capabilities, spool and RIPping efficiency, engine

throughput speed, RIP while printing capabilities, and

more all play a major part. Most devices fair better from

some of these factors than others, and different workflows

benefit from one factor more than another.

It is easy to play judge and pronounce what determines

productivity. But, it will have little merit when evaluating

print performance for an end user environment. Device A

may print Document 1 faster than Device B. But, Device B

may print Document 2 faster. You cannot determine which

document is the best measure of productivity.

The same is true of network traffic tests where multiple

jobs are submitted at once. By rearranging the order of the

jobs, the productivity of Device A and Device B could

easily be reversed.

BERTL does not restrict its evaluation of print

performance to such tests. It provides information on how

jobs are treated across the various PDLs offered, thus

allowing users to get the best out of the device.

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Ricoh Aficio MP1350

Bandwidth Comparis on

P rin t P ro d u c t ivit y

PCL

RPCS

The print productivity results for the Ricoh Aficio MP1350

highlighted some opportunities for maximizing

productivity and reducing network bandwidth through

intelligent driver selection. On PDF documents, the PCL

driver faired badly compared to both the PostScript and

RPCS drivers in both output speed and network

bandwidth. The one exception to this PDF workflow was

the PDF quick reference document, which was printed in

booklet format with PCL. This proved to be more efficient

than RPCS and with PostScript not in the picture, due to

it not possessing an imposition feature.

50-page text based PDF

2.22 MB

35.3 MB

29.9 MB

7.51 MB

2.12 MB

10.8 MB

3.71 MB

60.8 MB

2.16 MB

7.21 MB

5.30 MB

1.07 MB

1.51 MB

3.31 MB

1.14 MB

6.48 MB

6.06 MB

26.3 MB

13.4 MB

248 MB

12.0MB

12.3 MB

8.57 MB

N/A

2.29 MB

4.52 MB

3.83 MB

0.99 MB

872 KB

16-page magazine in PDF

6-page medium resolution graphic PDF

2-page high resolution PDF

32-page text-based PowerPoint

69-page graphic intensive PowerPoint

On Microsoft Office applications PCL faired better with

lower bandwidth than PostScript across Word, Publisher,

and PowerPoint, yet it still fell behind in output

productivity, albeit more marginal. RPCS again proved to

be the most attractive proposition in productivity terms,

especially on the graphically intensive Publisher file. The

PCL struggled to output and PostScript failed. This

resulted in resetting the print job upon delivery at the

device upon multiple attempts.

8.74 MB

1.65 MB

27.8 MB

25.7 MB

29.3 MB

12.6 MB

0.98 MB

38-page form-intensive Word

document

33-page graphic intensive Publisher

document

11-page DWF Construction Plan in

600dpi Ledger

11-page DWF Construction Plan in

1200dpi Ledger

With its higher functionality and now manageable

bandwidth, the processing power and productivity of

RPCS makes it a very compelling PDL to standardize for

the Ricoh Aficio MP1350.

92-page PDF instruction manual

4-page 11"x17" Quick Reference

pamphlet printed in booklet layout

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Ricoh Aficio MP1350

Ba t c h P rin t in g

Market Background Information: While

Batch Printing Capabilities

Multiple jobs all combined into a

single finished document.

single job printing may show up minor

Yes

productivity advantages between devices

and stacking up a selection or arbitrary print

file and releasing them all at once may give

an impression of processing ability, it is the

Multiple jobs all combined into a

single finished document with page

numbering/watermarking added.

Yes

end user that will usually be the greatest factor in the time

from ‘print required’ to ‘print in hand.’

Multiple jobs sent in collated sets

with finishing/job attributes changes

on a job by job basis

One such example of where a typical print function can

see enormous set up differences from device to device is

in the area surrounding batch print workflow.

Ric o h Ba t c h P rin t in g S o lu t io n s :

Batch printing is where a user is faced with multiple files,

which needs to be treated as a single entity. There are

two main scenarios for this.

Ricoh has gotten closer to the perfect four batch capability

wish list than ever before, with only the finishing on a job-

by- job basis now alluding them.

1. Multiple authors contributing to a single document.

2. Creating collated sets comprised of multiple

individual documents.

To achieve the first two batch workflows, such as

combining multiple jobs into one document, users can

choose two different workflows. The first is through the

RPCS drive only and involves sending jobs via the Job

Binding feature to DeskTopBinder. From there, files can be

merged and resubmitted to print with finishing as required.

This approach, however, does not satisfy batch workflow

three, where individual jobs are to be printed individually in

collated format.

In the first instance, the administrator, editor, project

leader, etc. may need to combine a selection of

documents possibly created in a variety of file types

together in order to apply a common finishing attribute.

They may also want to incorporate page numbering,

watermarking, or other formatting option to the overall

document.

To do this, users must send jobs to the Document Server.

This can be achieved in the PCL, PostScript, and RPCS

drivers. Once stored, users both from the desktop and the

walk up interface can select multiple jobs and submit them

to print either as a combined job (i.e. like the DeskTop-

Binder workflow discussed above) or as individual collated

jobs.

In the second instance, a marketing executive,

construction project coordinator, school teacher or

training supervisor tasked with compiling entire folders of

information wants entire sets stacked ready for insertion

into the folder or courier envelope ready for distribution.

They may want separate finishing, different media

supplies, or print attributes on a document-by-document

basis so that each lesson plan or press release is stapled

individually, or building plans are in one color, plumbing

plans in another, and electrical plans in another.

However, users are still unable to set up the device to add

finishing on a job-by-job basis. BERTL analysts even tried

defaulting the device to staple output, and the device still

removed the finishing functionality.

These workflow scenarios put MFPs and printers to task

as they demand more than simply the ability to spool,

RIP, and print a file as fast as possible. Some

manufacturers now include a desktop utility that looks to

offer at least some of the answers to the problems

highlighted above.

The degree to which each situation is mastered varies

enormously from manufacturer to manufacturer, with

some offering no solution, some a partial solution, and

others a total solution. In environments where this

workflow is commonplace, this ability can be the

difference between device acceptance and device return.

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Ricoh Aficio MP1350

P CL6 P rin t Drive r Fu n c t io n a lit y

The PCL6 driver has a familiar look and feel following

industry-standard layout and design. The Setup tab

provides the main print functionality. Job delivery options

include private and sample print modes plus an option to

send jobs to the Document Server for print on demand

purposes.

For those not needing multiple media supplies in a single

document, all major features are found on the opening

tab. This eliminates the need to navigate away from the

opening tab and reduces job build times. The MP1350

can only be equipped with the separate die punch GBC

unit. In the screenshot opposite.

For those looking for more media flexibility, the Paper tab

allows users to specify a media supply for the front, back,

and chapter/insert pages. This flexible feature set allows

a wide range of professional documents to be produced.

Chapter mode and user defined modes both allow users

to work on any given page within the document applying

media type, selection, and printing attributes (1 side, 2

side, no print, lead chapter page (such as starting on the

facing page). All media sources can be selected for each

paper selection type with the exception of user defined

mode, which does not provide access to the twin

interposer unit. This would have been a good feature to

enable since user defined mode allows for entire page

ranges to be added quickly versus chapter mode, which

does allow for feeding from the interposer units. Chapter

mode applies the setting on a page by page basis.

With little trial and error, users can build a very wide

range of documents incorporating up to nine different

media supplies that should more than adequately provide

for the toughest in-house printing needs.

Print Quality settings are fairly standard with users able

to choose 600 dpi or 1,200 dpi output, vector or raster

graphics, edge-to-edge printing, toner save mode, and

true type font mode.

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Ricoh Aficio MP1350

RP CS P rin t Drive r Fu n c t io n a lit y

The RPCS driver is equipped to share the processing

workload between the desktop PC and the MFP. The

RPCS driver has two designs available. A common PCL

look and feel and an icon-design driver interface, which is

designed to make printing a faster one touch process.

The icon system design works on the premise of allowing

users to store all the print settings they need for a job. To

retrieve these job settings the user simply selects the

icon they require. When the mouse cursor is moved over

an icon a pop up window appears, providing more details

on the print settings. It does take a little time to learn how

to use the driver, but once the user is familiar, the driver

offers considerably faster job build times and increased

functionality not available to PCL users. This is especially

valuable when creating complex documents such as the

government form document we saved where 21 different

setting were built up as a single job.

When opening the driver, the two tabs are visible. Op-

tions available from the main Print Settings tab are de-

scribed on the next page.

The Print Quality tab includes a selection of preset image

quality profiles and lets users store a selection of image

profiles of their choice. For example, we set up a high

quality mode using the 1,200 dpi and fine line reproduc-

tion for CAD print workflows under custom print quality 1.

There is also a Toner Save mode within the tab for those

looking to save on supplies.

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Ricoh Aficio MP1350

RP CS P rin t Drive r Fu n c t io n a lit y (Co n t in u e d )

To change a custom setting, users select the Change/Ad

Custom Settings icon on the opening screen. From there,

they now have five tabs that can be used to build the job

profile. The Set up tab has the main media features, job

delivery mode options, and set selection.

Within the Edit tab, users can choose more advanced

document production options. Multi-up, Booklet, and Sig-

nature modes provide for efficient archiving and low-cost

imposition capabilities. Watermarking and overlay capa-

bilities are extensive, allowing users to get further away

from a dependency on pre-printed media stocks.

In the bottom left of the tab is the ability to set up an Un-

authorized copy background pattern. This feature places

a non-invasive, watermarked security alert on an original

that appears when a copy is attempted.

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Ricoh Aficio MP1350

Im a g e Qu a lit y

Image quality across a wide range of print jobs and file

formats on the Ricoh Aficio MP1350 was at a very good

standard satisfying the needs of office users across a

very wide range of document types.

Grayscales were reproduced to a very high standard with

contrast maintained in dark areas and good differentiation

of subtle colors such as the foliage and grapes. The

texture of the grape skin was very realistic with good

texture and smooth interpretation of color gradations.

Above: High resolution PDF

Below: High resolution digital camera picture

There was only minor stepping in some of the grayscale

sliding scale that we have seen on some other devices

and 25 percent grayscale was clearly visible.

(Both images scanned at 600dpi and reproduced at 100 percent)

Fonts and fine lines were reproduced to a high standard

and registration was tight from page to page and from

back to front. There was a little breakup on fine scripts

printed in reverse mode (i.e. white text on black

background) at lower font sizes.

Solid areas of shade showed only minor banding, a

common problem shared by all laser photosensitive

equipment. The banding was much less noticeable than

we have seen on some rival units and would not be

regarded by the reader as poor quality output.

The reproduction of stepped 1-10 and 90-100 grayscales

was not as smooth as production devices (much more

expensive than the Ricoh Aficio MP1350) and solid black

was not as rich. But for those producing work in a general

office, these image quality issues will not play a part and

may not even be noticed.

Shading and fine line text

sample test patterns

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Ricoh Aficio MP1350

WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• The powerful print processor and large memory re-

sources enable the device to power through print work-

flows and large files.

• Direct PDF capability could be offered as a standard fea-

ture.

• Direct USB memory stick print capability would provide

walk up print capability in kiosk-like environments where

printer drivers are not available or convenient.

• Highly featured drivers deliver a wide range of document

production capabilities.

• The user-friendly, icon-driven RPCS driver can offer high

levels of print functionality with the minimum of user se-

lections.

• The ability to specify page ranges using the chapter mode

or the ability to specify the interposer trays from the user

defined page programming feature would allow entire pre-

printed sections to be incorporated more efficiently.

• The RPCS driver lets users specify whether the process-

ing workload should be carried out at the device or PC

level.

• The ability to combine chapters and user defined pages

into a single document would allow more complex docu-

ments to be produced.

• Advanced print clustering capabilities via SmartDe-

viceMonitor include automatic or semi-automatic job re-

routing and load balancing. This ensures that in multi-

device environments, network print downtime, and bottle-

necks are kept to a minimum.

• The RPCS driver offers extensive page stamping capa-

bilities that can aid in printing documents that are created

in applications that do not offer numbering or other capa-

bilities.

• The Job Binding feature in the RPCS driver, coupled with

DeskTopBinder utility, allows users to combine multiple

documents created in single or multiple applications into a

single file for batch printing.

• Direct PDF printing capability—when the PostScript func-

tion is added—allows users to send large PDF files di-

rectly to the device without having to be opened or

RIPped into PCL or PS3 formats.

• The image overlay capability in the RPCS driver allows

users to add standard background designs such as com-

pany forms or presentation layouts to the device to add

into documents at the device level. This eliminates the

need to rip the files at the desktop and send them over

the network for processing every time.

• An extensive mixed orientation feature set allows for com-

plex multi-media jobs to be handled correctly, ensuring

maximum legibility of every page.

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Scan

Ricoh Aficio MP1350

Scan Features Summary

Maximum Scan Speed (Mono) 80-ipm

Maximum, Scan Speed (Color) 80-ipm

Market Background Information

In just a few years, network scanning has

moved from a luxury item to one of the most

important functions on many MFPs.

Document Feeder Capacity

Connectivity Options

Scan to email

100 sheets

Virtually all MFPs offer standard or optional

Ethernet 10/100BaseT

Standard

network scanning. Document feeder design is now a

major focus with users looking for higher speed, low

resolution capabilities, more versatile scan functions, and

even color scanning on devices only equipped with

monochrome marking engines.

Scan to SMB

Standard

Scan to FTP

Standard

Scan to HDD

Standard

Addres s Book Integration

Integration into central corporate address books on LDAP

or NT servers is the de facto standard today, as is the

ability to force-populate outgoing email with sender

information through an enforced login process. This way,

outgoing communications from the remote MFP can be

traced back to the user and audited for compliance

purposes.

Scan to URL

Standard

Scan to Internet Fax

TWAIN Scanning

Standard

Scan to External Memory

Source (USB/SD card)

Network Authentication

LDAP Authentication

Standard

Des tinations

Scan-to destinations include email, SMB (Windows

desktop locations), FTP, and Internet fax. In some

instances, the scan goes directly to the hard drive. An

email is sent to the recipient with a URL link so they can

quickly download the scan file from the device hard drive

location. A growing number of devices are starting to

include external media ports to allow scanning directly to

USB memory sticks or digital camera SD chips. We expect

to see this be commonplace over the next year.

PDF, TIFF, JPEG,

High Compression PDF

File Formats Supported

Encrypted PDF Format

Resolution Options

Standard

100, 200, 300, 400, 600 dpi

(1,200 dpi with TWAIN)

Ad hoc Subject Line Entry

Ad hoc Message Line Entry

Ad hoc File Name Entry

Standard

Security

Security is another hot point in scanning. Several devices

now include the capability to send scan messages using

encrypted PDF or other secure transfer medium. This can

be an important factor in many industries that are sensitive

to data theft or misuse.

Through these partnerships, scanning from the MFP can

take on a new life, doing more than just routing files from

the MFP to an email or folder. Now, information can be

directed into a sophisticated workflow complete with

metadata, billing information, image enhancement, and

other functions. All are from the initial scanning action,

rather than the multi-stage process used previously.

Integration with Third-Party Applications

The big buzz in the MFP industry is the move toward open

architecture, where the firmware backbone of the device is

based on an industry standard like Java or .NET rather

than a proprietary system. This opens great opportunities

for far greater MFP integration with other software

applications through third-party applications created with

software developer kits (SDK).

Currently, there is great differentiation in the field of

scanning as manufacturers continue to develop this

aspect of the device. Watch for more image enhancement

and workflow capabilities to become commonplace as

scanning continues to pick up the pace as a dominant

factor.

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Scan

Ricoh Aficio MP1350

S c a n t o Em a il

Ricoh’s scan to email function is feature-rich. Users start

by choosing the destinations through the device address

book, by dynamic searching of corporate shared address

books, or by manual entry at the touch screen. The large

touch screen makes the entry of email addresses on the

fly faster and more accurate than many competing sys-

tems with smaller monochrome alternatives. (Figure 2)

Once the destinations have been selected, the email can

be personalized through the addition of a preset or man-

ual message or subject line. A sender name and receipt

can be set up at this time. This ensures that the email is

recognized by the recipient as being genuine and does

not get lost in the system.

Fig 1

Users can select from a wide range of scan settings in-

cluding resolutions from 100 dpi to 600 dpi, batch and

multi-size scanning, and original size. (Figure 3)

On the File Name/Type panel, users specify a file name

rather than use the unique file identifier. The file type op-

tions include TIFF and PDF. Users can also choose be-

tween standard PDF or a High Compression PDF.

(Figure 4)

Fig 2

Within PDF mode, users can choose to encrypt the PDF

with a PIN unlock code so information is transferred with-

out risk of interception. (Figure 4)

Fig 3

Fig 4

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Scan

Ricoh Aficio MP1350

S c a n t o Em a il (Co n t ’d )

Users can also choose to preview pages in full color be-

fore committing a scan file. On the preview, window users

can zoom in to check the legibility of the document and

browse from page to page if required. This valuable fea-

ture ensures that data capture is accurate, saving valu-

able processing time later in the document handling

phase.

The preview was high enough in quality to be able to

read text down to an 8 point size with ease.

The Preview mode is an invaluable tool that allows Ricoh

users to check that each file is to a high enough quality

before committing the job to the outgoing transmission

queue.

Another valuable feature that Ricoh has included in the

scan function is the ability to attach previously stored files

to email functions. To do this, users select the ‘Select

Stored File’ icon on the lower left side of the scan win-

dow. The user can then browse stored files as file lists or

view thumbnails and simply choose those files that they

wish to use. This can save valuable time when process-

ing repeat documents such as information brochures,

order forms, T&Cs alongside hard copy scan workflows.

For internal communications where bandwidth may limit

file size transfers via email, users can also store docu-

ments on the hard drive of the device and instead send

an email with a URL Link that allows the recipient to

download the file across the network without having to go

via the SMTP mail server, thus avoiding bandwidth limita-

tions.

Last, but by no means least, is the ability to scan in full

color. This valuable feature is a clear differentiator be-

tween the device and most of its rivals which are still lim-

ited to monochrome scanning. See later in the report for

more information on the color scanning capabilities of the

device.

13 November 2006

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S c a n Da t a Ca p t u re Ac c u ra c y

One of the fastest growing needs for high-

speed scanning is the conversion of legacy

hard copy documents into an electronic

format for better information sharing, reduced

storage space, and easier search and data retrieval.

A scan converts a page into an image, which is not very

manageable. Most companies use optical character

recognition (OCR) software to convert the images into

editable text, which can then be searched, changed, or

incorporated into a new document as required.

The OCR engine recognizes individual images on the

page, converting them into letters, numbers, and other

symbols. The OCR engine then runs complex analysis on

the text in conjunction with spell checkers, technical

dictionaries, and other data sources before offering up its

best conversion into electronic format.

Above is a portion of BERTL’s OCR test chart scanned at

200 dpi (top), 300 dpi (middle), and 600 dpi (bottom) in text

format and saved as a PDF file. The image has been

zoomed to 400 percent in Adobe Acrobat and screen-

captured for display.

This stage can be very time-consuming, especially if the

quality of the scanned data is poor. This leads to character

recognition errors.

The top line is 4 point, the middle line is 6 point, and the

bottom line 8 point.

To look into this important workflow issue, BERTL ran a

series of standard test patterns with multiple font types,

sizes, and colors capturing the data at various resolutions

using both text and text/photo settings. Text is the default

setting for most OCR work due to its 2-bit format, which

tends to produce the best text reproduction.

The choice of OCR application will also have a dramatic

effect on the level of human intervention that is required

after the initial scanning has taken place. For that reason,

we have standardized on ABBYY, a well-respected leading

OCR software developer.

However, as more documents incorporate images and

color elements, text/photo, which operates in 8-bit and

reproduces gray shades for better reproduction of images

and colored text elements, is also being used.

Our tests are run using the latest level of ABBYY’s

FineReader 8.0 software in Default modes. Through fine

tuning of the rich feature set in ABBYY, an additional

portion of the manual intervention could be removed.

However, to maintain benchmark comparison procedures,

default settings were selected.

After scanning each page of its test originals, BERTL

analysts then ran the scanned files through ABBYY

FineReader 8.0, in default configuration. The impact of the

accuracy of the scanning process at the various resolutions

and settings is reflected in the number of manual

confirmations that the OCR application demands before

the document is deemed clean and ready to use.

The higher the human intervention rate, the higher the cost

of carrying out the action. As expected, the greatest

difficulty in OCR recognition was found on the smallest 4

point text sections of the test documents.

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As the table below illustrates in BERTL’s test, which in-

cludes multiple fonts, font colors, and font sizes, the Text

mode delivered an image that required considerably less

user intervention after the initial OCR read evaluation had

been carried out, especially at the lower 200 dpi resolu-

tion.

As the table illustrates, Text/Photo mode did not fair as

well in either the 200 dpi or 300 dpi mode test patterns.

That being said, the most important figures to look for in

general office OCR are the 10-point Times New Roman

and Arial fonts in black that are the most frequently used

font styles in day-to-day correspondence. In both of these

font settings, the Ricoh Aficio MP1350 delivered a perfect

100 percent OCR conversion, with only 200dpi text/photo

failing to hit the same 100% accuracy on blue and red

fonts.

The level of accuracy at 200 dpi Text mode was good with

6 point reporting a 90 percent accuracy rate at all four

scan test settings with a clean 100 percent conversion at 8

point.

The 300 dpi Text mode delivered, as expected, even bet-

ter results with 6 point achieving a 100 percent accuracy

rating with even 4 point reaching over 60% accuracy rat-

ing.

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BERTL’s test included different resolution settings (200

dpi and 300 dpi) as well as different capture levels: Text

only and Text/Photo.

S c a n Da t a Ca p t u re P ro d u c t ivit y

Judging scan productivity is another difficult

task. The impact of the user on the overall

process will be largely determined by the

amount of work required at the initial scan

Re s u lt s

operation. In other words, if the scan operator is expected

to enter copious amounts of metadata using the device

touch screen interface before hitting the scan start button,

then the overall productivity is going to be governed more

by the user-friendliness of the interface rather than the

scanner technology or transfer rate.

Monochrome scanning showed negligible differences in

scanning time or data transfer speed between 200 dpi and

300 dpi scanning. There was no impact upon scanning

when OCR color dropout is included which will please

those looking to use the device for forms processing and

other color dropout tasks.

However, if the user is merely scanning a file to a precon-

figured location, then the scan productivity can be meas-

ured looking at two aspects: the time the user must wait

until they can return to their desk with originals in hand

and the time they must wait before the files can be ac-

cessed.

There was also no noticeable scanning slowdown when

we switched to color scanning at the 200 dpi resolution

level. At 300 dpi, color scanning speed did slow down 28

percent.

The largest slowdown was seen when BERTL switched to

using the compressed PDF scanning format. While greatly

reducing the file sizes created during the scanning proc-

ess (which could ease communication and result in faster

data transfer rates) the actual scanning time for the origi-

nals was substantially longer than in the uncompressed

mode with the 300dpi Text/Photo color scan taking nearly

three times longer to carry out in PDF compressed mode.

BERTL looks at both of these factors across a selection of

scanning settings.

Scanning time is only one part of the time required to sup-

port image creation. Getting it to your destination is an-

other. The chart below shows the scanning time, but also

reflects something just as, if not more, important: the time

it takes to actually use this image. This is a frequently

overlooked aspect of scanning. There are differing time

elements in the actual scan side of the operation, but also

in the time to desktop.

This in turn impacts the time the users must spend away

from their desk before they can return with their original

documents in hand. Lower productivity in converting the

file to High Compression PDF more than makes up for the

greatly reduced file transmis-

sion times.

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Mix e d Me d ia a n d Ba t c h S c a n n in g

Batch and Mixed Media Scanning Capabilities

Batch /job build scanning beyond the ca-

Yes

In a perfect world, all original documents are

the same size, of the same type, and require

the same imaging settings.

pacity of the document feeder

Batch/job build scanning incorporating both

Yes

document feeder and platen scans

Manufacturers advertise their maximum scanning speed

based upon this perfect scenario. BERTL looks beyond

the perfect world, providing valuable real world informa-

tion.

Change scan settings such as original type,

original size etc from scan page to scan

page

Limited

Yes

Mixed media size scanning capability

Take the example of a paralegal scanning a case file. The

file could well contain both letter and legal sized docu-

ments, requiring a mixed media capability. This feature

can drop the scan productivity on some devices by as

much as 80 percent as the extra step of manually check-

ing each page for size becomes part of the process.

Batch/J ob Build Scanning Obs ervations

Batch/job build scanning is accessed by first selecting the

wizard hard key to the left of the screen. Users can then

build jobs from the platen and document feeder changing

settings before each scan session. To enter a new scan

section, the user selects ‘add’ and the pages scan accord-

ingly. To release the job, the user hits the green button.

The batch scan function does not allow users to mix sim-

plex and duplex scanning, a feature that some devices do

offer, forcing users instead to scan all documents in Du-

plex mode (if double sided originals are present) and then

having to remove all the blank pages using another utility.

The case file also includes both plain text pages and acci-

dent scene photographs. The text pages are best cap-

tured using Text or Text/Photo mode. However, the acci-

dent scene photograph is best scanned using the Photo

mode, which captures the halftone detail to a much better

degree. Most devices do not allow users to switch be-

tween different modes in mid scan session.

The photograph also poses another problem in that the

paralegal does not want to run the risk of damaging the

photograph by feeding it through the document feeder.

The paralegal would prefer instead to use the glass platen

scanner. This again is not possible on some units, which

limit batch/job build scanning to either all document feeder

or all glass platen scanning.

Mixed size mode proved to be less efficient on the Ricoh

Aficio MP1350 than what BERTL analysts have seen on

some other Ricoh units with a 57 percent reduction in

scanning throughput speed.

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BERTL Tes ts Span Real World Situations :

Orig in a l Ha n d lin g Ca p a b ilit ie s

To see how scanner feed mechanisms handle the wide

range of possible media types, BERTL analysts stack the

feeder with a wide range of media types and report on

how each original type is handled.

While scanning speeds and duty volumes

may be based upon perfect standard letter

sized office grade, laser printer paper, there

is a much wider range of media substrates commonly

used and handled in the world every day.

Original Handling Res ults

(s canned at 200dpi monochrome) s etting

Coated Surfaces Help Printing But Hinder Scanning:

67 lb. Cover Stock Registration Cards

Yellow Pages (newspaper grade media)

Fed Successfully

Friction rollers, which grip and guide originals through the

document feeder, work very well on standard fibrous office

paper. Now consider the account department administra-

tor who scans hundreds of multi-part purchase orders

printed on carbonless paper or a customer service depart-

ment processing customer correspondents using coated

inkjet paper. Both media supplies include a chemical sur-

face layer that aids printing, but reduces friction that make

rollers slip and mis-feed.

Magazine with heavy glossy cover and 20

lb. glossy coated inside pages

Fed Successfully

Carbonless Purchase Order Forms

Business Cards

Fed Successfully

Not Supported

Coated Inkjet Paper

Fed Successfully

4’ x 6’ Index Cards

Damaged Originals Can Create Rejections :

20 lb. bond office paper fed with leading

edge damage due to staple removal

Fed Successfully

Perfectly crisp flat edges are an ideal medium to feed

through a document feeder. Now consider the paralegal

processing discovery documents complete with ripped out

corners left after staple removal or torn punch holes.

Some scanner mechanisms are designed to shutdown at

the merest detection of imperfection to avoid jamming

risks while others battle through with more forgiving fed

mechanisms that adjust to less than perfect conditions.

Orig in a l Fe e d in g Te s t Ob s e rva t io n s :.

The reversing duplex document feeder proved to be more

reliant to extremes of original scanning than some other

units tested recently (with only business cards falling be-

low the capabilities of the device), despite its two-pass

technology design. Unlike some other Ricoh document

feeders, there is no gap between the input paper path and

the white background plate that is used as the reference

for the platen scanner. The Ricoh Aficio MP1350 docu-

ment feeder handled all media types, large and small, thin

and thick with no issues. This places the Ricoh in a strong

position to be taken seriously as a production scanning

resource especially due to its added color scanning capa-

bility and dropout feature.

Size Matters :

Most scanner units include multiple friction rollers, which

share the workload and maintain a straight feed path.

Smaller originals like invoices, business cards, index

cards, etc. may only get captured and fed through the

scanner by one set of friction rollers, which can result in

more crooked mis-feeds and jams.

There is a Perfect Weight

The flexibility, resistance, and other physical factors of

standard office grade paper make it the ideal medium for

high speed scanning. As paper weights get further away

from the ideal, such as thin delicate newspaper or heavy

purchase warranty registration card, so do the incidences

of mis-feeds.

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What Is Color Dropout?

Color dropout is a scanning feature that, as

the name suggests, removes a specific color

from a scanned image. Color dropout can

be carried out either at the hardware before

data transmission or on the desktop using software after

data transmission. The benefit of performing color drop-

out at the device stage is that the bandwidth associated

with the file now decreases dramatically due to the re-

moval of much of the image data. This bandwidth reduc-

tion puts less strain on the network and can have a

marked effect on the data transmission speed and time-

to-file availability.

Left: Original form with color background for easier navigation.

Middle: Form scanned in Monochrome mode without color dropout is hard to

read and prone to image capture errors.

Right: Form scanned using Color Dropout mode is now easy to read and

delivers high image capture accuracy.

Who Us es Color Dropout?

In short, anyone who processes forms will probably bene-

fit from color dropout technology: financial institutions

processing loan applications, insurance companies proc-

essing insurance claims, law firms removing highlighting

from discovery documents, government departments

processing tax rebates, immigration requests, grant sub-

missions, schools processing bubblesheet test sheets,

and others.

Left: This is an original document with highlighting.

Middle: Original scanned in Monochrome mode results in highlighted areas

being unreadable.

Right: Original scanned with color dropout renders the document instantly

usable with no human intervention required

Forms often incorporate a background color within their

design to allow for easier navigation and improved com-

pletion accuracy. While the use of color makes

forms easier to read and complete, it adds an additional

burden when scanning the results into the business proc-

ess automation system used to analyze the completed

forms. The data found within the forms only needs to be

collected in black and white through processing by OCR

(optical character recognition) or ICR (intelligent charac-

ter recognition) software.

Color Dropout Productivity

In theory, color dropout could have an impact in two areas

of scanning: the scanning speed and the overall time to get

the color removed before data transmission can begin.

BERTL looked into this. We scanned 50 pages of a com-

pleted, standard government tax forms, running the same

job in both Monochrome Text mode and Color Dropout

mode.

From that point on, the form is converted into binary data

and routed to a database or document management sys-

tem where it becomes part of the electronic workflow.

Rival MFPs can offer 2-bit or 8-bit monochrome scan-

ning, which reduces the bandwidth associated with color

scanning. But, the color data is still present in the docu-

ment, it is just in monochrome format. This means that, at

the least, the file size is going to be greater, increasing

transmission time and storage space. It can also mean

that documents are more difficult to process, especially if

the colored area is actually written over.

We were pleasantly surprised to find that there was no slow

down in the scanning speed when color dropout was ap-

plied. This means that the process will not be adding to the

cost burden of the company in terms of human intervention

time. We were even more pleasantly surprised to see that

the data transmission time dropped 30 percent when we

applied color dropout and resulted in a bandwidth reduction

of 42 percent.

While these figures will obviously change from form to form,

depending upon the level of color dropout out, these figures

are a guide to the potential time and bandwidth savings that

a company could possibly achieve.

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WHAT WE LIKED:

WHAT WE WOULD LIKE TO S EE:

• Color scanning capability that offers more diverse

production scanning capabilities than those offered by

rivals restricted to monochrome scanning functionality.

• A searchable PDF creation format that converts hard

copy into structured electronic information is available

only with the GlobalScan option.

• Color dropout capability allows users to remove

unwanted backgrounds, highlighted edits to text

documents, and other areas where color can have a

negative impact on scanning workflow.

• The Mixed Media mode should be more efficient. While a

useful feature, it resulted in users spending a significantly

longer time at the device compared to using the default

auto setting.

• The large touch screen makes feature selection and

• A single-pass, straight path duplexing scanner would

reduce the curvature and stress placed on originals

during scanning, resulting in more reliable scanning of

delicate and tough originals plus offer more productive

duplex scanning speeds versus the traditional reversing

design used in the device.

manual entry of data faster than rival units.

• The High Compression PDF mode reduces file sizes

significantly, which will reduce the risk of firewall rejection

and increase transmission rates.

• The high degree of message personalization provides

• Faster scanning in High Compression PDF mode would

give users the full benefit of the mode without sacrificing

user productivity.

for a higher rate of opening/reading by the recipient.

• Extensive security capabilities, including PDF encryption

and permission settings, make communications more

secure and users less at risk of personal information data

breaches.

• The ability to delete and replace scanned pages with

errors during the preview phase would further streamline

ad hoc scanning carried out in the general office.

• Batch and Mixed Media modes allow complex mixed

document sets to be combined into a single scan job

more easily than rival units.

• The ability to scan directly to external storage devices

such as USB memory sticks or SD digital camera cards

would provide valuable ad-hoc hard copy to electronic

capabilities in remote areas such as hotels, airport

lounges, hotel business centers, and would be useful for

mobile users without instant access to laptops or PCs.

• Preview mode allows users to check that each page of a

scanned document has been captured before releasing

the job to the destination.

• The ability to combine 1-bit and 8-bit scanning into a

single batch would allow the color dropout utility and the

more bandwidth friendly black 1-bit scanning to be

intertwined with higher image capture 8-bit modes for

images and illustrations.

• The scan and store function stores the document on the

Document Server and emails a link to the recipient,

allowing them to make the decision when to download

the data.

• Multistreaming scanning would take full advantage of the

added data capture benefit offered by the color scanning

capability with the lower bandwidth and greater

manageability of the monochrome scan functionality.

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Summing Up

Ricoh Aficio MP1350

The Ricoh Aficio MP1350 enters a tough, aggressively

fought market armed with an armada of user friendly

features and design attributes.

Productivity, as expected, was performed at the high

standard we have come to expect from Ricoh. Fast

scanning into memory limits user waiting times, fast

processing of a wide range of print jobs through the choice

of PCL, PostScript, or RPCS drivers, and innovative print-

on-demand capabilities allow commonly used jobs to be

printed and rerouted at the touch of a button. There is no

need for repeat processing.

As mentioned at the beginning of the report, the device

can be considered both a high end front office device and

as a production device destined for CRDs, quick printers

and printshops.

In the configuration tested during this evaluation, which

included the lower cost Ricoh designed controller,

BERTL’s evaluation had been focused on the front office

environment.

Security is well catered to with a diverse range of features

designed to make the device a good network security

citizen, to allow for efficient auditing and control of user

access, and to maintain privacy of confidential information

through the device. As with all devices, there are areas in

which security can be further enhanced, including the

disguise of a secure print job name during its output phase

and integrating personal digital certificates with active

directory personal profiles.

In this scenario, user productivity is of paramount

importance closely followed by ease of use and workflow

flexibility. A unit of this type in the front office will be

expected to be everything to everyone handling the walk

up and desktop digital imaging demands of, in many

instances, multiple departments.

Those concerned with accessibility and Section 508

compliance will find the large tilting arm-mounted touch

screen to be easy to reach and view from a wheelchair.

Paper drawers are now graspable from above and below.

We would like to see a remote terminal or voice guidance

system, which would provide greater accessibility

capabilities for the visually impaired who cannot use the

non-tactile touch screen.

The Ricoh Aficio MP1350 is admirably equipped to take on

this demanding environment with a heady selection of

finishing options, a large full color interface for fast,

accurate data and job entry plus class-leading Web server

technology and print on demand capabilities.

Scanning, already a strong point on the previous

generation of Ricoh departmental MFPs, has been taken

to the next level with color scanning and advanced PDF

encryption and compression capabilities. This further

expands the scanning capabilities of the device and

ensures fast, efficient, and successful scanning. New

features also include the Preview mode, allowing users to

check scan images before they are sent to their final

destination. Another new feature that BERTL appreciated

seeing make an entrance onto Ricoh’s headliner MFP

products was the scan to URL function. This allows users

to use email as the address medium (rather than trying to

find a SMB or FTP route), but not send large files across

to the mail server, which could create bottlenecks or worse

still get rejected for being over the threshold that the IT

administrator set up for the mail server. This is even more

important when you consider the file sizes created during

color scanning tasks.

As with many Ricoh devices we have tested recently,

many of the ‘What we would like to see’ comments are

features that are not found on any device currently in the

market and are not criticisms versus its peers, but are

suggestions for how the next generation of product could

be further enhanced. This reflects the changing market

where user productivity is everything and is much more

than a simplistic speed and feed buying decision.

The Ricoh Aficio MP1350 might have its weaknesses, but

to many it will open up new doors of document productivity

and is fully deserving of the special recognition a BERTL 5

Star status grants it.

There is still a way to go before the device can go toe to

toe against production scanners at the higher end with

single pass duplex scanning and ISIS driver support, just

two of the factors that may put off service bureaus and

high volume scanning environments from getting too

excited.

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About BERTL

Ricoh Aficio MP1350

Ab o u t BERTL

BERTL S e rvic e s

The success of an organization depends on its ability to

manage its information and assets. An effective workflow

process requires the complex integration of information, de-

vices, software, and people.

Re p o rt s a n d S t a r Ra t in g s

BERTL analysts provide detailed reports on the technical

and practical benefits of thousands of color and mono-

chrome workgroup, office, graphic arts, and production de-

vices.

IT managers, office managers, and other knowledge man-

agement professionals need to know which digital imaging

devices would best serve their specialized workflow proc-

esses.

P ro d u c t S p e c ific a t io n s

DataCheck Gen II provides the most current competitive

data on printers, copiers, MFPs, fax devices, wide format

printers, scanners, and more.

BERTL’s services are designed around this real-world

framework, delivering business consumers the independent

analysis and insight they need to make critical decisions

about digital imaging’s role in their organization.

Ne w s , In t e rvie w s , a n d An a lys is

The ITchat online magazine provides insight into the dynam-

ics and trends of the digital imaging marketplace through

interviews, feature articles, and software reviews.

In d e p e n d e n t An a lys is a n d In s ig h t

BERTL’s reports, comparative data, and strategic guides

look at digital imaging through the eyes of the business

user. The research examines not only the technical fea-

tures, but also vertical market applications, and business

benefits. The impact on worker productivity is a primary con-

cern.

BERTL Aw a rd s

BERTL analysts recognize the leading devices and software

solutions in the annual BERTL’s Best awards. BERTL also

honors the performance of manufacturers in the annual

Readers’ Choice selections.

Co n t a c t BERTL

BERTL is 100 percent independent. It receives no funding

from manufacturers and all product evaluations and reports

are published at BERTL’s own expense for its subscribers.

Business users worldwide trust BERTL for objective, unbi-

ased analysis of digital imaging systems.

200 Craig Road

Manalapan, NJ 07726 USA

Tel 1.732.761.2311

Fax 1.732.761.2312

Email: info@bertl.com

www.BERTL.com

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