Ricoh Printer DDP 70 User Guide

User’s Guide  
© 2004 Ricoh Printing Systems America, Inc.  
2635-A Park Center Drive  
Simi Valley, CA 93065  
October 2004  
338192-001 Revision A  
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Table of Contents  
Table of Contents  
iii  
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iv  
Table of Contents  
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Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7  
Table of Contents  
v
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I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3  
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2  
vi  
Table of Contents  
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Introduction  
About This Manual  
This manual provides easy access to the information you need to operate the 70 PPM or  
92 PPM (Pages Per Minute) laser printer.  
NOTE:  
This Users Guide is intended to be viewed online. When viewing it online,  
use the bookmarks and page reference links for easy navigation  
throughout the document.  
To find out about a specific topic, refer to:  
Chapter 1: Printer Overview – For printer components and features.  
Chapter 2: Operator Control Panel – To access and use the liquid crystal display  
(LCD) window and the menus screens.  
Chapter 3: Paper Handling – For media recommendations and paper handling  
procedures.  
Chapter 4: Care and Maintenance – For detailed instructions on replacing  
consumables, clearing paper jams, and cleaning and maintaining the printer.  
Chapter 5: Troubleshooting – For information on printing problems and printer  
error and warning messages.  
Chapter 6: Web Utilities – For information on accessing the printer via the  
Internet or your company’s Intranet.  
Appendix A: Safety Information – For safety information and printer  
characteristics, including environmental and electrical requirements.  
Appendix B: Specifications – For printer specifications.  
Appendix C: Paper Specifications – For media specifications and printing  
guidelines.  
Glossary – For definitions of terms and acronyms.  
Index – For specific page references.  
Audience  
This manual is written for those persons responsible for operating the printer. A basic  
understanding of computer equipment and its operations is required.  
Introduction  
vii  
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Manual Conventions  
The following conventions are used in this manual:  
Bold and Italics are used sparingly for emphasis.  
Information you enter: Looks Like This.  
Key Names (or Labels): Look Like This.  
System messages: Look Like This.  
Variable user information: Looks Like This.  
Pay particular attention to Notes, Cautions, and Warnings. These alert you to critical  
information, as follows:  
NOTE:  
Provides important additional information.  
CAUTION!  
Alerts you to an operating procedure, practice, or condition that, if not  
strictly observed, might result in damage to the equipment.  
WARNING!  
Alerts you to an operating procedure, practice, or condition that, if not  
strictly observed, can result in safety hazards to personnel, severe injury,  
or loss of life.  
For More Information  
Refer to the following related documents for more details about your printer.  
Read Me First  
Unpacking and Setup Instructions  
Engine Maintence Manual  
Controller Maintence Manual  
Illustrated Parts List (IPL)  
viii  
Introduction  
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Customer Support  
For technical support and other printer information, call:  
U.S. and Canada  
Technical Services: Contact your local Company Representative  
or Distributor  
On-Site Repair Services: 800-887-8848  
Depot Repair Services: 888-372-6659 (press 1, 4)  
Web Site: http://www.rpsa.ricoh.com  
Europe: 011 353-1-803-6500  
Or, your local Company Representative or Distributor.  
Supplies Ordering  
For ordering printer supplies, call:  
U.S. or Canada: 888-372-6659 (press 1, 1)  
Europe: 011 353-1-803-6500  
Australia or New Zealand: 011 61 2-9451-3533  
Singapore: 011 65-741-8948  
Or, your local Company Representative or Distributor.  
Spare Parts Ordering  
Contact your local Company Representative or Distributor.  
Introduction  
ix  
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x
Introduction  
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Chapter 1  
Printer Overview  
What This Chapter Provides  
This chapter describes the parts and functions of the printer.  
Printer Overview 1-1  
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Printer Features  
The printer is a high-speed, shared-use laser printer for a 400K/month printing  
environment. It incorporates a wide variety of features:  
High-Speed and High-Quality Printing.  
Print speed is up to 70 or 92 pages per minute (ppm), A4/Letter (Simplex)  
depending on the printer model.  
The printing output is at a resolution of 600 dots per inch (dpi), assuring  
razor-sharp graphic and text output, even at very small point sizes.  
Flexible Paper Source and Delivery.  
Paper Source:  
Standard Two 500-sheet universal paper trays and one 2000-sheet universal  
paper cassette.  
Standard 150-sheet capacity Multi-bypass Tray (MBT) for automatically  
printing small jobs, or manually feeding single sheets (including  
transparencies, labels, and odd-sized print media).  
Option High Capacity Feeder with 3000-sheet capacity.  
Option - 200-sheet universal paper Inserter (92 ppm only).  
Paper Delivery - 70 ppm:  
Option Simple output tray with 500-sheet capacity  
Option Advanced Finisher with stapling and collating capabilities, and  
2,000-sheet capacity (70 ppm only).  
Option Container Stacker with 1,500 to 6,000-sheet capacity and stacking  
capability.  
Option Publishing Finisher with folding, stapling, and trimming capabilities  
for creating booklets.  
Paper Delivery - 92 ppm:  
Standard - One 500 sheet tray.  
Standard - 2,500-sheet (Elevator Tray), 200-sheet (Upper Tray) capacity  
Finisher.  
Option - 2,500-sheet (Elevator Tray), 200-sheet (Upper Tray), 20-set  
(Booklet) capacity Booklet Finisher with folding and stapling for booklets.  
Option Container Stacker with 1,500 to 6,000-sheet capacity and stacking  
capability.  
Option Publishing Finisher with folding, stapling, and trimming capabilities  
for creating booklets.  
Multiple Original Printing (MOP) for printing of multiple collated document  
sets without multiple file transfers. Processes PCL and PostScript jobs once,  
stores the images on disk, and prints each set from disk (after the first set).  
1-2  
Printer Overview  
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Virtual Printer Technology® (VPT) allows a single printer to offer print services,  
or virtual printers, each of which is configured by the Network Administrator.  
Web Utilities for remote access to the printer through the Internet or your  
companys Intranet.  
Ergonomic operation.  
The easy-to-read display clearly shows the operational status of the printer.  
Component-based consumables.  
User replaceable toner and staples.  
High-volume printing.  
Three standard paper cassettes with approximately 3000-sheet capacity total  
and the Multi-bypass Tray (MBT) with a 150-sheet capacity.  
Optional High Capacity Feeder (HCF) adds up to 3000 additional sheets.  
Together they allow continuous printing of up to 6150 sheets.  
Supports a wide-range of media types (copier, bond, letterhead, special  
application, recycled, overhead transparencies, labels) and sizes. See Paperon  
page 3-2 for more information.  
Printer Language Support.  
Optional PostScript Level III (Adobe) printer language.  
PCL5e and PCL XL printer language.  
TIFF and PDF printer language  
Network.  
Ethernet 10/100 Base-T.  
Network Protocol.  
TCP/IP and LPR/LPD with onboard network.  
TCP/IP, LPR/LPD, NetWare IPX, SPX, Ethertalk, NetBEUI, and DLC/LLC  
with optional PSM card.  
IPP  
Easy installation of additional fonts and macros using the PCL Startup File.  
I/O Configurations  
Bi-directional 1284C Parallel interface with Compatibility, Nibble, Byte, and  
ECP Mode support.  
Ethernet 10/100 Base-T.  
Printer Overview 1-3  
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Operator Control Panel  
The Operator Control Panel (OCP) is your physical interface to the printers features  
and functions. From the control panel, you can monitor the printers operating status  
and configure the specific printer functions.  
See Chapter 2 for detailed information about the OCP.  
1-4  
Printer Overview  
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External View of the Printer (70 ppm)  
The following illustration shows the printer with an Advanced Finisher and High  
Capacity Feeder installed. Refer to your option-specific Users Guide for details on  
other devices.  
6. Operator Control  
Panel  
5. Toner Supply Cover  
14. Toner Collector  
Bottle Cover  
16. Upper Tray  
11. Elevator Tray  
4. Multi-bypass Tray  
1. Power Switch  
3. Vertical Path Cover  
10. Switch Back Cover  
(Not Shown)  
2. Front Cover  
13. HCF Top  
Cover  
15. Advanced Finisher  
9. Tray 3  
8. Tray 2  
7. Tray 1  
12. High Capacity Feeder  
Key  
Component  
Description  
Press to turn the printer on and off.  
1
2
3
4
5
6
7
8
9
Power Switch  
Front Cover  
Open to replace units, clear paper jams, or clean the printer.  
Open to clear paper jams.  
Vertical Path Cover  
Multi-bypass Tray (MBT)  
Toner Supply Cover  
Holds up to 150 sheets of paper.  
Open to replenish the toner supply.  
Operator Control Panel (OCP) Displays printer status and menu information.  
Tray 1  
Tray 2  
Tray 3  
Holds up to 2000 sheets of paper.  
Holds up to 500 sheets of paper.  
Holds up to 500 sheets of paper.  
10 Switch Back Cover  
11 Elevator Tray  
Open to clear paper jams.  
Output tray of the Advanced Finisher.  
Option. Holds up to 3000 sheets of paper.  
Open to clear paper jams in the High Capacity Feeder.  
Open to replace the toner collector bottle.  
Option. For stacking, job offset, and stapling.  
Output tray of the Advanced Finisher.  
12 High Capacity Feeder (HCF)  
13 HCF Top Cover  
14 Toner Collector Bottle Cover  
15 Advanced Finisher  
16 Upper Tray  
Printer Overview 1-5  
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External View of the Printer (92ppm)  
6. Operator Control  
Panel  
5. Toner Supply Cover  
16. Upper Tray  
17. Cover Sheet  
14. Toner Collector  
Bottle Cover  
Feeder  
4. Multi-bypass Tray  
11. Elevator Tray  
1. Power Switch  
3. Vertical Path Cover  
10. Switch Back Cover  
(Not Shown)  
2. Front Cover  
18. Booklet Tray  
15. Finisher  
13. HCF Top  
Cover  
9. Tray 3  
7. Tray 1  
8. Tray 2  
12. High Capacity Feeder  
Key  
Component  
Power Switch  
Description  
1
Press to turn the printer on and off.  
Open to replace units, clear paper jams, or clean the inside of  
the printer.  
2
Front Cover  
3
4
5
6
7
8
9
Vertical Path Cover  
Open to clear paper jams.  
Multi-bypass Tray (MBT)  
Toner Supply Cover  
Holds up to 150 sheets of paper.  
Open to replenish the toner supply.  
Operator Control Panel (OCP) Displays printer status and menu information.  
Tray 1  
Tray 2  
Tray 3  
Holds up to 2,000 sheets of paper.  
Holds up to 500 sheets of paper.  
Holds up to 500 sheets of paper.  
Open to clear paper jams.  
10 Switch Back Cover  
11 Elevator Tray  
Output tray.  
12 High Capacity Feeder (HCF)  
13 HCF Top Cover  
14 Toner Collector Bottle Cover  
15 Finisher  
Holds up to 3,000 sheets of paper.  
Open to clear paper jams.  
Open to replace the toner collector bottle.  
For stacking, job offset, and stapling.  
Output tray.  
16 Upper Tray  
17 Cover Sheet Feeder  
18 Booklet Tray  
Holds cover sheet or insert paper.  
Output tray for the Booklet Finisher.  
1-6  
Printer Overview  
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Internal View of the Printer  
3. Drum Unit  
1. Toner Hopper Unit  
2. Drum Center Lock  
4. Fuser Latch  
6. Developer Duct  
5. Fuser Unit  
7. TH Handle  
Key  
Component  
Toner Hopper Unit  
Description  
Install the toner bottle here.  
1
2
3
4
5
Drum Center Lock  
Drum Unit  
Holds the drum in place.  
OPC drum.  
Fuser Latch  
Fuser Unit  
Provides access to the fuser unit.  
Fuses the toner on the paper.  
Mount the developer bottle onto the developer duct to replace  
consumed developer.  
6
7
Developer Duct  
TH Handle  
Handle of the toner transfer unit.  
Printer Overview 1-7  
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1-8  
Printer Overview  
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Chapter 2l  
Operator Control Panel  
What This Chapter Provides  
This chapter contains information on the following topics.  
OCP Description  
Menu Structure  
Operator Control Panel 2-1  
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OCP Description  
The Operator Control Panel (OCP) is a touch panel display that you use to set up print  
options and monitor job and printer status. It is also used by the Network Administrator  
to configure the printer and by the Service Technician to perform maintenance on the  
printer.  
Operator Control Panel  
2-2  
Operator Control Panel  
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Menu Structure  
The OCP menu is structured as shown in the following flowcharts. Each box in the  
chart represents an OCP display screen. Use this flowchart to assist you in setting print  
job options.  
Main Menu  
1
Finisher Menu  
Jobs Menu  
Reports Menu  
Printer Menu  
Setup Menu  
Continued on  
Continued on  
Continued on  
Cancel Printing  
Status  
Demo  
Summary  
Disk Directory  
Fonts  
PCL Fonts  
PostScript Fonts2  
1 The Finisher Menu is only displayed when a finisher is installed.  
2 Available when PostScript is installed.  
Operator Control Panel 2-3  
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Printer Menu  
Paper  
Source  
Default  
Output  
PostScript1  
Options  
Test Print  
Jam Recovery  
Wait Timeout  
Duplex-Always  
Print Errors  
Best Fit  
Job Timeout  
Halftone  
Upper Tray  
Elevator Tray  
Print Quality  
Finishing Test7  
Staple:Front  
Staple:Rear  
Staple:Booklet  
Jogging  
Solid Black  
SquareBlk/Skew  
Half Tone  
GhostG  
Jitter  
Large Letters  
Diagonal Lines  
Density Scale  
Small to Large  
Text File 4%  
Cross Pattern  
Stacker 54  
Stacker 64  
Stacker 74  
Stacker 84  
Center Fold2  
Saddle Stitch2  
Inserter2  
Inserter13  
Inserter23  
Center Fold3  
Saddle Stich3  
Trimming  
Select Paper  
Source  
Jogging4  
Select Paper  
Output  
Select Paper  
Source  
4
Select Paper  
Output  
Paper Size  
Default  
Paper Type  
(More Options)  
Select Paper  
Source  
Plain  
Bond  
Recycled  
AutoSelect  
MBT  
HCF  
Special  
1  
2  
3  
Transparency5  
Color  
Label5  
Transparency-pp5  
Letterhead  
Preprinted  
Prepunched  
Other  
Tray 1 6  
Trays 2, 3 6  
MBT  
Tray Adjust  
Paper Weight  
Folio SEF  
Letter LEF  
Letter SEF  
Ledger SEF  
Executive LEF  
Folio SEF  
Legal SEF  
Statement SEF  
Folio SEF  
Super B SEF  
Statement SEF  
Custom Size  
LetterTab LEF  
A4 Tab LEF  
Executive LEF  
Super B SEF  
Letter Tab LEF  
A4 Tab LEF  
Custom Size  
Select Paper  
Source  
Select Paper  
Source  
Tray Adjust  
Settings  
Paper Weight  
Settings  
A4 LEF  
A4 SEF  
A3 SEF  
A5 SEF  
B5 LEF  
B4 SEF  
1 Available when PostScript is installed.  
2 Available when the Booklet Finisher is installed.  
3 Available when the Publishing Finisher is installed  
4 Available when the Container Stacker is installed.  
5 Available when MBT is selected.  
6 Available when the sensor plate in the tray is set to  
the first position.  
7 Available with the 92 ppm printer.  
Letter SEF  
A4 SEF  
Super B SEF  
Letter Tab LEF  
A4 Tab LEF  
Custom Size  
2-4  
Operator Control Panel  
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Setup Menu  
OCP  
Service1  
Password  
System  
Consumables  
Brightness  
Password  
Contrast  
Developer Mix  
Drum Unit  
Fuser Web  
Exhaust  
Supply  
1 Service menu items are for Service Technicians only and are not discussed in this manual.  
Operator Control Panel 2-5  
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System  
Password  
Software  
Log  
Reset  
Parallel  
Network  
(More Options)  
Ack Pulse  
Width  
Capture to  
File  
Mode  
Compatible  
Bi-Directional  
Gateway  
Address  
Boot Method  
IP Address  
Subnet Mask  
HTTP Port  
AutoSelect1  
DHCP  
RARP1  
STATIC  
Energy2  
Save Time  
public  
R/W  
Country  
Code  
Energy  
Save Mode  
Calendar  
Password  
Emulation  
(More Options)  
AutoSelect  
PostScript  
PCL  
Time Zone  
Date  
Time  
Auto  
Online  
PostScript  
Options  
Time Zone  
Options  
1 Available with the optional Network Interface Card only.  
2 Available when Energy Save Mode is enabled.  
2-6  
Operator Control Panel  
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Finisher1,2  
Stapler  
Inserter  
Folder  
Letter SEF  
B4 SEF  
A4 SEF  
Letter SEF  
B4 SEF  
A4 SEF  
Paper Size  
Paper Weight  
A3 SEF  
A3 SEF  
Legal SEF  
Ledger SEF  
Other  
Legal SEF  
Ledger SEF  
Other  
Letter LEF  
Letter SEF  
Ledger SEF  
Legal SEF  
A4 LEF  
Paper Weight  
Settings  
Position  
Position  
A4 SEF  
A3 SEF  
B5 LEF  
B4 SEF  
Custom Size  
1 92 ppm only.  
2 Available when the Booklet Finisher is installed.  
Operator Control Panel 2-7  
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Finisher Menu1  
Inserter  
Stapler  
Trimmer  
Position  
Folder  
Position  
Position  
Paper Size  
Paper Type  
Paper Weight  
Select  
Select  
Select  
Inserter Tray  
Inserter Tray  
Inserter Tray  
Folio SEF  
SuperB SEF  
Custom Size  
Plain  
Bond  
Color  
Paper Weight  
Settings  
Letterhead  
Preprinted  
Prepunched  
Recycled  
Special  
Other  
Finisher Menu2  
Short Stacking  
Decurler  
5  
6  
7  
8  
AutoSelect  
Enable  
Disable  
1 Available when the Publishing Finisher is installed.  
2 Avalable when the Container Stacker is installed.  
2-8  
Operator Control Panel  
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Using the Menu Screens  
The menus are accessed via the touch panel. Each OCP screen consists of icons that  
you use to make selections. The icons that are used through the OCP screens are shown  
below. Examples of the OCP screens are shown on the following pages.  
Icon  
Function  
Help. Touch to display Help on the current screen.  
From the Main Menu, displays information about the printer and  
consumables.  
From relevant screens, displays an illustration of the paper trays or  
finisher trays.  
Touch to pause the printer.  
When the printer is offline, touch to return to Ready status.  
Touch to cancel the current selection and return to the previous screen  
or menu.  
More Options. Touch to display additional options for the current  
selection.  
Confirm or Done. Touch to confirm your selection and return to the  
previous screen or menu.  
Status Bar Displays the current screen name and/or any system messages.  
Operator Control Panel 2-9  
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Main Menu  
The Main Menu screen is shown below. A description of the elements that make up the  
screen follows.  
Status Bar  
Help  
Ready  
Current Screen  
Information  
Printer Menu  
Setup Menu  
Reports Menu  
Finisher Menu  
Pause/Offline  
Jobs Menu  
Icon  
Function  
Touch to open Main Menu Help.  
Touch to display information about the printer and consumables.  
Touch to pause the printer.  
i
Consists of one or two lines of text for displaying messages and  
instructions.  
Status Bar  
Printer Menu  
Setup Menu  
Reports Menu  
Jobs Menu  
Touch to display the Printer Menu.  
Touch to display the Setup Menu.  
Touch to display the Reports Menu.  
Touch to display the Cancel Printing screen and view a list of all jobs.  
Touch to display the Finisher Menu. Available only when a Finisher is  
installed.  
Finisher Menu  
2-10  
Operator Control Panel  
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Printer Menu  
When you select Printer from the Main Menu, this screen is displayed. You use the  
Printer Menu to gain access to the printing options described in the table below.  
Icon  
Function  
Touch to open Printer Menu Help.  
Touch to cancel the current selection and return to the Main Menu.  
Confirm or Done. Touch to confirm any selections you have made and  
return to the main menu.  
Consists of one or two lines of text for displaying messages and  
instructions.  
Status Bar  
Touch to display Paper Source. You use this screen to gain access to the  
paper source options.  
Paper Source  
Default Output  
Options  
Touch to display paper output options.  
Touch to display the available options, including Exit-Jam Recovery, Wait  
Timeout, and Duplex-Always mode.  
PostScript  
Test Print  
Touch to display the PostScript options.  
Touch to display options for printing engine test patterns.  
Operator Control Panel 2-11  
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Setup Menu  
When you select Setup from the Main Menu, this screen is displayed. Use it to gain  
access to the Setup option screens that are described in the table below.  
Icon  
Function  
Touch to open Setup Help.  
Touch to cancel the current selection and return to the Main Menu.  
Confirm or Done. Touch this button to confirm any selections you have  
made and return to the Main Menu.  
Consists of one or two lines of text for displaying messages and  
instructions.  
Status Bar  
Touch to display the OCP screen. You use this screen to adjust the  
brightness and contrast values for the OCP display.  
OCP  
The Service option is password protected. Contact your  
Service Technician for more information.  
Service  
The System option is password protected. Contact your Network  
Administrator if you need access to this option.  
System  
Touch to display the user consumable options, which include replacing  
the developer mix, drum unit, and fuser web.  
Consumables  
2-12  
Operator Control Panel  
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Reports Menu  
When you select Reports from the Main Menu, this screen is displayed. You use it to  
print the reports described in the table below.  
Icon  
Function  
Touch to open Reports Help.  
Touch to cancel the current selection and return to the Main Menu.  
Confirm or Done. Touch this button to confirm any selections you have  
made and return to the main menu.  
Consists of one or two lines of text for displaying messages and  
instructions.  
Status Bar  
Touch to print a status report and return to the Main Menu. The status  
report shows the current configuration of the printer.  
Status  
Demo  
Touch to print a demo report and return to the Main Menu.  
Touch to print a summary report and return to the Main Menu.  
Touch to print a disk directory report and return to the Main Menu.  
Summary  
Disk Directory  
Touch to display the fonts summary options (PCL Fonts and PostScript  
Fonts).  
Fonts  
Operator Control Panel 2-13  
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Finisher Menu for the Booklet Finisher (92 ppm only)  
When you select the Finisher icon from the Main Menu, this screen is displayed. You  
use it to gain access to the Finisher options described below. Note that this screen is  
only available when the Booklet Finisher is installed.  
Icon  
Function  
Touch to open Finisher Help.  
Touch to cancel the current selection and return to the Main Menu.  
Confirm or Done. Touch this button to confirm any selections you have  
made and return to the main menu.  
Inserter  
Stapler  
Folder  
Touch to display the Inserter options.  
Touch to display the staple positioning screen.  
Touch to display the folder positioning screen.  
2-14  
Operator Control Panel  
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Finisher Menu for the Publishing Finisher  
When you have the optional Publishing Finisher installed and you select the Finisher  
icon from the Main Menu, this screen is displayed. You use it to gain access to the  
Publishing Finisher options described below.  
For detailed information on using the Publishing Finisher, refer to the Publishing  
Finisher Users Guide.  
Icon  
Function  
Touch to open Finisher Help.  
Touch to cancel the current selection and return to the Main Menu.  
Confirm or Done. Touch this button to confirm any selections you have  
made and return to the Main Menu.  
Touch to display options for the Publishing Finisher Inserter trays. You use  
this screen to select the paper size, type, and weight for the Inserter trays.  
Inserter  
Stapler  
Touch to display the Publishing Finisher Stapler screen. You use this  
screen to modify the position of the staples in your booklets.  
Touch to display the Publishing Finisher Trimmer screen. You use this  
screen to specify the amount to be trimmed from the fore-edge of your  
booklets.  
Trimmer  
Folder  
Touch to display the Publishing Finisher Folder screen. You use this  
screen to adjust the position of the fold in your booklets. Adjustments  
may be necessary based on sheet quality, direction, and thickness.  
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Finisher Menu for the Container Stacker  
When you have the optional Container Stacker installed and you select the Finisher  
icon from the Main Menu, this screen is displayed. You use it to gain access to the  
Container Stacker options.  
For additional information on the Container Stacker, refer to the Container Stacker  
Users Guide.  
Icon  
Function  
Touch to open Finisher Help.  
Touch to cancel the current selection and return to the Main Menu.  
Confirm or Done. Touch this button to confirm any selections you have  
made and return to the Main Menu.  
Touch to enable or disable short stacking mode. Short stacking mode  
lets you limit the amount of paper that can be delivered to the stackers.  
Short Stacking  
Decurler  
Touch to display the Decurler screen, where the options for decurler are  
AutoSelect, Enable, and Disable. Note that activating the decurler may  
cause paper jams when printing with 28 lb bond or heavier paper.  
2-16  
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Passwords  
Passwords provide security to restrict access to system parameters and certain printer  
maintenance functions. Two types of passwords are available with your printer: a  
system password and a service password.  
The system password is used by your System Administrator and provides access to the  
system parameters. The service password is used by your Service Technician and  
provides access to service and maintenance functions as well as the system parameters.  
For additional information, contact your System Administrator.  
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2-18  
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Chapter 3  
Paper Handling  
What This Chapter Provides  
This chapter contains information on the following topics.  
Paper Handling 3-1  
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Paper  
To obtain good print quality, use the recommended paper and properly position it in the  
correct trays. For the desired paper orientation, see the labels on the trays. Refer to  
Appendix C for detailed information about paper specifications and printing on special  
print media.  
Paper Weights  
The printer accepts the following paper weights in all paper trays, including the MBT  
and HCF:  
Bond paper: 16-53 lb (60-199 g/m2)  
Index paper: 90-110 lb (163-199 g/m2)  
Unacceptable Paper  
Avoid using the following media as they cause paper jams and print quality problems.  
Excessively thick or thin paper  
Paper that has already been printed (preprinted letterhead is allowed)  
Wrinkled, torn, or bent paper  
Moist or wet paper  
Curled paper  
Paper with an electrostatic charge  
Glued paper  
Paper with special coating  
Colored paper with surface treatment  
Paper unable to withstand temperature of 302°F (150° C)  
Thermal paper  
Carbon paper  
Paper with paper fasteners, ribbons, tape, etc., attached  
Heavily textured paper  
Label stock with exposed backing sheets  
Storing Paper  
Store the paper properly to avoid print quality problems and paper jams.  
Store paper horizontally, in a flat, dry location to avoid wrinkling, bending,  
curling, etc.  
Store paper away from direct sunlight.  
Store any unused paper in its original packing.  
3-2  
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Paper Sizes, Paper Types, and Printer Input Trays  
The following tables show which paper sizes and types can be used with the printers  
input trays. The paper size is shown in both millimeters and inches. The term SEF  
indicates the paper is being fed into the printer short edge first and the term LEF  
indicates the paper is being fed into the printer long edge first.  
Leading Edge  
mm/inch  
Side Edge  
mm/inch  
Tray  
1, 2, 3  
Paper Size  
A5 (SEF)  
HCF  
MBT  
149.0/5.83  
257.0/10.13  
210.0/8.3  
297.0/11.7  
257.0/10.1  
297.0/11.7  
279.0/11.0  
216.0/8.5  
374.0/11.0  
297.0/11.7  
216.0/8.5  
216.0/8.5  
279.0/11.0  
305.0/12.0  
216.0/8.5  
267.0/10.5  
210.0/8.26  
2, 3 only  
B5 (LEF)  
182.0/7.17  
297.0/11.7  
210.0/8.3  
364.0/14.3  
420.0/16.5  
216.0/8.5  
279.0/11.0  
279.0/9.0  
225/8.85  
A4 (SEF)  
A4 (LEF)  
B4 (SEF)  
A3 (SEF)  
Letter (LEF)  
Letter (SEF)  
Tabstock (Letter LEF)  
Tabstock (A4 LEF)  
Folio (SEF)  
330.0/13.0  
356.0/14.0  
432.0/17.0  
457.0/18.0  
140.0/5.5  
184.0/7.255  
Legal (SEF)  
Ledger (SEF)  
Super B (SEF)  
Statement (SEF)  
Executive (LEF)  
Custom  
2, 3 only  
2, 3 only  
*
140.0 to 305.0/ 183.0 to 457.0/  
7.2 to 18.0  
(0.1 mm/0.1 in. increments) 5.5 to 12.0  
* Tray 1 can be adjusted; however, the physical settings are limited to standard paper sizes. Use  
of custom size paper may result in skewing.  
Paper Type  
Label  
Tray 1, 2, 3  
HCF  
MBT  
Letterhead  
Pre-printed  
Pre-punched  
Tab Stock  
Transparencies  
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Loading Paper  
Load paper into the trays according to the instructions that follow. See Loading  
Special Mediaon page 3-11 for directions on loading prepunched and preprinted  
paper, as well as tab stock. Paper can be loaded while a print job is running, except into  
the tray that is currently in use.  
Loading Paper in Tray 1  
WARNING!  
Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over  
causing personal injury or damage to the printer.  
1. Open the tray by pulling it by the handle.  
2. Adjust the size guide to the proper size. The available sizes are marked on the  
tray.  
3-4  
Paper Handling  
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3. Adjust the sensor plate to the proper size. Size markers are located on the sensor  
plate in the following order: triangle (special), B5, A5, LGR, LGL, LTR, B4, A3,  
and A4.  
If the paper size you need is not listed, set the sensor plate to triangle (the first  
position). Then, in Step 6, you will select the paper size from the OCP display.  
4. Place the paper into the tray.  
NOTE:  
The paper should be loaded no higher than the Max. level indicator. The  
Max. level indicator is located inside the tray.  
5. Close the tray.  
6. If you set the sensor plate to triangle in Step 3, select the paper size from the OCP  
by making the following selections:  
Printer/Paper Source/Paper Size/tray number/paper size  
7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary,  
change the paper weight by making the following selections:  
Printer/Paper Source/ /Paper Weight/tray number  
8. Select Index, Bond, or g/m2, then use the keypad to input the weight and press  
.
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Loading Paper in Tray 2 or 3  
1. Open the tray.  
2. Adjust the size guide to the proper size. The available sizes are marked on the  
bottom of the tray.  
3. Adjust the sensor plate to the proper size. Size markers are located on the sensor  
plate in the following order: triangle (special), B5, A5, LGR, LGL, LTR, B4, A3,  
and A4.  
If the paper size you need is not listed, set the sensor plate to triangle (the first  
position). Then, in Step 6, you will select the paper size from the OCP display.  
3-6  
Paper Handling  
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4. Place the paper into the tray.  
NOTE:  
The paper should be loaded no higher than the Max. level indicator. The  
Max. level indicator is located inside the tray.  
5. Close the tray.  
6. If you set the sensor plate to triangle in Step 3, select the paper size from the OCP  
by making the following selections:  
Printer/Paper Source/Paper Size/tray number/paper size  
7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary,  
change the paper weight by making the following selections:  
Printer/Paper Source/ /Paper Weight/tray number  
8. Select Index, Bond, or g/m2, then use the keypad to input the weight and press  
.
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Loading Paper into the MBT  
1. Open the MBT by pulling it by the handle.  
2. Adjust the size guide to the proper size. The paper size positions are marked on  
the bottom of the tray and on the top of the size guide.  
3-8  
Paper Handling  
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3. Push down the paper tray.  
4. Set the paper onto the tray.  
Paper Handling 3-9  
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Loading Paper into the HCF  
WARNING!  
The table inside the HCF automatically descends when you open the door  
of the HCF. Do not allow anything to be caught between the table and the  
bottom of the HCF.  
1. Open the door of the HCF by pulling it by the handle. The table inside the HCF  
automatically moves to its lowermost position and stops.  
2. Set the paper into the HCF. (The HCF is set to handle Letter LEF or A4 LEF size  
only. A service call is required to change from one size to the other.)  
NOTE:  
The paper should be loaded no higher than the Max. level indicator. The  
Max. level indicator is located inside the HCF.  
3. Close the door.  
c ihparg ot refeR  
3-10  
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Loading Special Media  
Pre-punched Paper  
Load pre-punched paper as indicated in the following diagrams. Refer to Appendix C  
for more information about using pre-punched paper.  
Table 3-1. Simplex Printing (Single-sided)  
Loading into  
Paper Size  
Orientation  
Tray 1 - 3  
MBT or HCF  
Portrait and  
Landscape  
Letter/A4  
Ledger/A3  
Ledger/A3  
Letter/A4  
Letter/A4  
Ledger/A3  
Portrait  
Landscape  
Portrait  
Landscape  
Portrait and  
Landscape  
Arrows indicate paper feed direction.  
Paper Handling 3-11  
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Table 3-2. Duplex Printing (Double-sided)  
Loading into  
Paper Size  
Orientation  
Tray 1 - 3  
MBT or HCF  
Portrait and  
Landscape  
Letter/A4  
(Long Edge Bind)  
Portrait  
Ledger/A3  
Ledger/A3  
Ledger/A3  
Letter/A4  
Letter/A4  
(Short Edge Bind)  
Landscape  
(Short Edge Bind)  
Portrait and  
Landscape  
(Long Edge Bind)  
Portrait  
(Short Edge Bind)  
Landscape  
(Short Edge Bind)  
Arrows indicate paper feed direction.  
3-12  
Paper Handling  
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Loading Pre-printed Paper  
Load pre-printed paper as indicated in the following table. Refer to Appendix C for  
more details about using pre-printed paper.  
Loading Into  
Print  
Paper Type  
Mode  
Tray 1 - 3  
MBT/HCF  
Front side up  
Simplex  
Duplex  
Simplex  
Duplex  
Front side down  
Paper up to 9 in.(feed direction),  
front side down  
Front/Back Side  
Predetermined  
Front side up  
Paper longer than 9 in. (feed  
direction), front side up (See  
Note 1.)  
First sheet on top, face down  
First sheet on top, face up  
First sheet on top, face up  
Paper up to 9 in. (feed direction),  
first sheet on top, face down  
Page Number  
Predetermined  
Paper longer than 9 in. (feed  
direction), first sheet on top, face  
up (See Note 1.)  
Note 1: The restriction of 9 inches only applies to printers with a powered Finisher or  
Container Stacker installed because the printer does not support face-up delivery of paper  
longer than 9 in. to a powered Finisher or Container Stacker.  
Paper Handling 3-13  
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Loading Tab Stock  
1. Load tab stock as shown in the illustration below.  
Top  
Bottom  
NOTE:  
Avoid bending the tabs or the corners of the tab dividers as this will  
increase the likelihood of a jam occurring during the printing process. If a  
jam does occur, refer to page 4-25 for instructions on jam recovery.  
In the main paper trays, place the straight edge of the tab stock against the straight  
right leading edge of the paper tray. The tabs should be on the left, also known as  
the trailing edge. In the MBT, place the straight edge into the machine. Tab stock  
cannot be used in the HCF.  
Load only complete tab sets. The first tab in the set should be on top of the stack  
and the last tab on the bottom. Adjust the paper guides so that they hold the tab  
stock securely in position in the tray.  
NOTE:  
You must set the sensor plate in the tray to the first position (denoted by a  
triangle).  
2. Select the paper size from the OCP by making the following selections. (If the tab  
stock is not 9 in. by 11 in., select Custom Size.)  
Printer/Paper Source/Paper Size/tray number/LetterTab or Custom Size  
3. If you selected Custom Size in step 2, see Setting the Custom Paper Size Values”  
on page 3-15 for instructions on entering the custom paper size.  
3-14  
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Setting the Custom Paper Size Values  
If the paper size you have selected is a custom size you must set the paper size using  
the OCP. First, follow the steps for loading paper into the desired tray, then perform  
these steps.  
1. On the Custom Paper Size screen, touch the value box for the leading edge (the  
arrow in the illustration points to the leading edge). The Custom Paper Size Input  
screen is displayed.  
2. Using the number pad, enter the value for the leading edge of the paper.  
3. Press the key. The display returns to Custom Paper Size and the value you have  
entered is shown.  
4. Touch the value box for the side edge. The display returns to Custom Paper Size  
Input.  
5. Using the number pad, enter the value for the side edge of the paper.  
6. Press the key. The display returns to Custom Paper Size and now both values  
you have entered are displayed.  
7. Press the key. Your custom paper size settings are now saved.  
Setting the Tray Adjust Values  
The tray adjust feature is used when it is necessary to shift the image on the printed  
page. You can shift the image 0.25 in. ( 6.3 mm). When printing in duplex mode,  
you can set different tray adjust values for the front side and back side of the paper.  
1. To display the Tray Adjust screen, make the following selections from the OCP:  
Printer/Paper Source/  
/Tray Adjust/tray number  
2. On the Tray Adjust screen, touch the left-most value box. The Tray Adjust Input  
screen is displayed.  
3. Using the number pad, enter the value for the feed direction of the paper. For  
example, entering + 0.25 moves the image 0.25 in. to the right on the printed page.  
4. Press the key. The display returns to the Tray Adjust screen and the value you  
have entered is shown.  
5. Touch the bottom-most value box. The display returns to Tray Adjust Input.  
6. Using the number pad, enter the value for the scan direction of the paper. For  
example, entering + 0.25 moves the image 0.25 in. to the top of the printed page.  
7. Press the key. The display returns to the Tray Adjust screen and now both  
values you have entered are displayed.  
8. Press the key. Your tray adjust settings are now saved.  
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3-16  
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Chapter 4  
Care and Maintenance  
What This Chapter Provides  
This chapter contains the following information:  
Care and Maintenance 4-1  
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Replacing Consumables  
When a consumable needs to be replaced, the printer stops printing and displays an  
error message indicating which consumable should be replaced. The following table  
shows the life expectancy of each consumable.  
Consumable  
Toner  
Average Life Expectancy  
36,000 images (5% coverage1)  
Developer Mix  
Drum Unit  
480,000 images (600,000 drum rotations)  
400,000 images (500,000 drum rotations)  
1,600,000 images  
Fuser  
Fuser Cleaning Web  
Toner Collector Bottle  
320,000 images  
Every other refill of the toner  
NOTE:  
Imagemeans paper size of Letter/A4 LEF. Other page sizes will have  
imagesbased on Length of Form/8.5.  
External factors can affect the average yield of consumables. Some of these factors are:  
Humidity  
Temperature  
Type of paper  
Run length of jobs  
Adequate ventilation around equipment  
Image coverage on page  
Print Utilization - if less than 80%, projected consumable life may become shorter  
Print density  
1
Coverage is calculated per printed sheet and is defined as the ratio of area with toner to the total area of  
the sheet. Toner usage is based on 5% coverage when the toner density level is set to the default value.  
The following items affect toner coverage: the printed image content, the paper used, and the condition  
and calibration of the printer. Actual toner usage may vary due to these factors.  
4-2  
Care and Maintenance  
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Adding Toner  
1. Open the Toner Supply Cover.  
Toner Supply Cover  
Toner Hopper Unit  
2. Make sure that the mouth of the toner bottle is closed. Shake the toner bottle up  
and down about six times, then turn the toner bottle upside down and shake it  
again.  
5 - 6 times  
5 - 6 times  
CAUTION!  
Toner is not harmful to the human body, but if some toner has come in  
contact with your skin or clothes, you should wash it immediately with  
cold water.  
Care and Maintenance 4-3  
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3. Peel the toner seal film.  
NOTE:  
Before peeling the toner seal film, make sure that the projection of the  
toner bottle cap is located at the click point. If it is not, turn the bottle cap  
counterclockwise to move the projection to the click point as shown in the  
figure below, and then peel the seal film.  
4. Install the toner bottle into the Toner Hopper Unit so that the triangle marks on the  
bottle mouth and the Toner Hopper Unit line up. Turn the bottle in a half circle  
until the triangle mark on the bottle comes to fit the circle mark on the Toner  
Hopper Unit.  
Toner Bottle  
Circle Mark  
4-4  
Care and Maintenance  
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5. Hold the top of the bottle and tap the side to transfer the toner into the Toner  
Hopper Unit.  
6. When the toner bottle is empty, turn it back in a half circle and take it out.  
Empty Toner Bottle  
180°  
7. Close the Toner Supply Cover and discard the empty toner bottle.  
Care and Maintenance 4-5  
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Replacing the Toner Collector Bottle  
When the OCP displays the message Toner Bottle Full, replace the Toner  
Collector Bottle with a new empty bottle.  
1. Open the Toner Collector Bottle Cover and the Inner Cover. (The Toner Cover  
Door is located at the right side of the printer next to the MBT.)  
2. Remove the old Toner Collector Bottle.  
Toner Collector  
Bottle Cover  
Empty Toner Bottle  
Inner Cover  
Install  
Remove  
3. Remove the cap from the side of the Toner Collection Bottle and place it on top of  
the bottle to seal it.  
Cap  
4. Install a new Toner Collector Bottle. (See illustration for Step 2.)  
5. Close the Inner Cover and the Toner Collector Bottle Cover.  
4-6  
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6. Dispose of the full toner bottle properly.  
WARNING!  
Waste materials should be disposed of or incinerated under conditions  
which meet all federal, state and local environmental regulations. Since  
regulations may vary from one region to another, check with the agency  
that governs waste disposal in your area for proper procedures.  
Replacing the Developer Mix  
Replacing the developer mix is a two-phase process. First you exhaust the Developer  
Mix, and then you supply it.  
Exhausting the Developer Mix  
1. Take the empty developer bottle out of the box.  
2. Open the Front Cover of the printer.  
3. Attach the empty developer bottle to the Developer Unit Duct so that the slit of  
the bottle fits the projection of the duct.  
Projection  
Slit  
Care and Maintenance 4-7  
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4. Lock the empty developer bottle by turning the developer bottle cap about 160  
degrees in the direction shown below.  
160°  
CAUTION!  
Hold the developer bottle when you turn the cap so that the bottle is not  
turned together with the cap.  
5. To start the exhaust process, make the following selections from the OCP:  
Setup / Consumable / Developer Mix / Exhaust  
The exhaust process takes approximately 2 minutes.  
6. Remove the developer bottle by turning the bottle cap back about 160 degrees in  
the direction shown below.  
4-8  
Care and Maintenance  
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Supplying the Developer Mix  
Be sure to use only the developer mix that is specified for the printer. Using developer  
that is not specified for the printer may degrade print quality or cause damage to the  
printer. Refer to the table below to determine the correct developer mix for your printer.  
Developer Mix  
Printer Model  
Part Number  
Label Color  
DDP 70  
399071-900  
White  
DDP 70k, DDP70e,  
and DDP92  
337600-003  
Green*  
* Use developer mix Type-K (with a green  
label) when the seal shown at right is  
pasted on the duct of the developer unit.  
1. Take the new developer bottle out of the box and shake it.  
2. Remove the duct cap from the developer duct.  
3. Place the new developer bottle onto the developer unit duct.  
Cap  
Care and Maintenance 4-9  
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4. Lock the bottle in place by turning the developer bottle cap about 160 degrees in  
the direction shown below.  
160°  
CAUTION!  
Hold the developer bottle when you turn the cap so that the bottle is not  
turned together with the cap.  
5. To start the replacement process, make the following selections from the OCP:  
Setup / Consumable / Developer Mix / Supply  
The replacement process takes approximately 2 minutes. (Maximum replacement  
time is 4½ minutes.)  
6. Turn the cap back about 160 degrees in the direction shown and remove the  
developer bottle.  
160  
°
4-10  
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7. Place the duct cap back on the developer duct.  
8. Clean any spilled developer from the printer.  
9. Close the Front Cover..  
NOTE:  
Save the empty developer bottle for use during the next developer exhaust  
process.  
Care and Maintenance 4-11  
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Replacing the Drum Unit  
To remove the Drum Unit:  
1. Open the Front Cover of the printer.  
2. Turn the handle clockwise to release the Drum Unit.  
TH  
Handle  
3. Turn the Drum Center Lock until the tab on the side of the lock appears. Push the  
tab to release the Lock. Pull the drum center lock out of the center shaft.  
Drum Center Lock  
Tab  
4-12  
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4. Using the grip of the front side of the drum unit, pull it out until the stopper  
behind the unit catches, then hold the handle and lift the drum unit to remove it.  
Drum Unit  
Handle  
Drum Unit  
Front Guide  
Care and Maintenance 4-13  
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To install the new Drum Unit:  
1. Align the groove on both sides of the Drum Unit to the Drum Unit Front Guides  
that are located on the front side of the Console Frame. Push the front grip of the  
Drum Unit until the Drum Unit is set in the proper position.  
Groove  
Drum Unit Front Guide  
Center Shaft  
Front Grip  
2. Replace the Drum Center Lock on the Center Shaft. Push the lock until it latches.  
Make sure the lock is latched by pulling. It should not come back out.  
3. Turn the handle counterclockwise to close the TH unit.  
4. Close the Front Cover of the printer.  
5. To clear the usage counter for the Drum Unit, make the following selections from  
the OCP:  
Setup / Consumable / Drum Unit /  
4-14  
Care and Maintenance  
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Replacing the Fuser Cleaning Web  
To remove the Fuser Unit:  
1. Open the Front Cover of the printer.  
WARNING!  
The Fuser Unit is very hot. Do not touch any parts of the Fuser Unit  
except those parts which are used to replace the Fuser Cleaning Web.  
Do Not open the Fuser Unit and Tray 1 at the same time. The printer may  
tip over causing personal injury or damage to the printer.  
2. Hold up the Fuser Latch and pull out the Fuser Unit.  
Fuser Latch  
Fuser Unit  
Care and Maintenance 4-15  
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3. Open the Web Holder Plate as shown below.  
Web Holder Plate  
4. Pull the handle up and use it to lift the Fuser Cleaning Web out of the Fuser Unit.  
Handle  
Fuser  
Cleaning Web  
Fuser Unit  
4-16  
Care and Maintenance  
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To install the new Fuser Cleaning Web:  
1. Slide the Fuser Cleaning Web into the slots of the Fuser Unit and lock it into place  
by pushing down the handle.  
Handle  
Slot  
Slot  
2. Close the Web Holder Plate and push the Fuser Unit back in.  
3. Close the Front Cover.  
4. To clear the usage counter for the Fuser Web, make the following selections from  
the OCP:  
Setup / Consumable / Fuser Web /  
Replacing Staples  
For staple replacement instructions refer to your option-specific finisher users guide.  
Care and Maintenance 4-17  
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Clearing Paper Jams  
This section addresses printer paper jams only. If a paper jam occurs in the finisher,  
refer to your option-specific finisher users guide, or the Quick Reference Guide.  
Vertical Path Cover  
Follow the steps below to clear paper from the Vertical Path Cover.  
NOTE:  
The Vertical Path Cover is also referred to as the Input Station Cover”  
(IS cover).  
1. Open the Vertical Path Cover and remove the jammed paper. Paper along the  
paper path is automatically ejected from the Vertical Path Cover.  
2. Close the Vertical Path Cover.  
3. Touch on the OCP to clear any error messages.  
4-18  
Care and Maintenance  
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Switch Back Area  
Follow the steps below to clear paper from the Switch Back Area.  
1. Open the Finisher Cover and the Tab.  
Finisher  
Cover  
Tab  
2. Open the Switch Back Cover.  
NOTE:  
The Switch Back Cover is located on the left side of the printer, but is  
accessed from inside of the Finisher.  
Switch Back Cover  
Care and Maintenance 4-19  
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3. Turn the Fuser Unit Handle to the RELEASE position and rotate the blue knob in  
the direction shown below to remove the jammed paper.  
NOTE:  
The jammed paper may come out of the slit below the cover.  
Fuser Unit  
Handle  
Knob  
Slit  
4. Close the Switch Back Cover. Then close the Tab and the Advanced Finisher  
Cover.  
5. Touch on the OCP to clear any error messages.  
4-20  
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Paper Feed Block Area  
Follow the steps below to clear paper from the Paper Feed Block area.  
1. Open the Front Cover.  
2. Turn the TH handle and Fuser handle to the RELEASE position.  
Fuser Handle  
TH Handle  
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3. Rotate the blue knobs as shown below to remove any jammed paper.  
Knobs  
Paper  
Guide Tabs  
4. Turn the TH handle to the LOCK position.  
5. In duplex printing, remove any jammed paper from the Paper Guide Tab. While  
holding the Paper Guide Tab up, rotate each blue knob as shown below to remove  
any jammed paper.  
TH Handle  
Paper Guide Tab  
6. Turn the TH Handle and the Fuser handle to the LOCK position.  
7. Close the Front Cover.  
8. Touch on the OCP to clear any error messages.  
4-22  
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Trays 1, 2, and 3  
Follow the steps below to clear paper from Trays 1, 2, and 3.  
Tray 1  
WARNING!  
Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over  
causing personal injury or damage to the printer.  
1. Open the tray and remove the jammed paper.  
2. Close the tray.  
3. Touch on the OCP to clear any error messages.  
Tray 2 or 3  
1. Open the tray and remove the jammed paper.  
2. Close the tray.  
3. Touch on the OCP to clear any error messages.  
Care and Maintenance 4-23  
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Multi-bypass Tray  
Follow the steps below to clear paper from the MBT.  
1. Remove the jammed paper by pulling it out in the direction shown below.  
2. Touch on the OCP to clear any error messages.  
High Capacity Feeder  
Follow the steps below to clear paper from the optional HCF.  
WARNING!  
The table inside the HCF automatically descends when you open the door  
of the HCF. Do not allow anything to be caught between the table and the  
bottom of the HCF.  
1. Open the door of the HCF and remove any jammed paper.  
4-24  
Care and Maintenance  
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2. Take out the Top Cover and remove any jammed paper.  
3. Return the Top Cover to its original position and close the door of the HCF.  
4. Touch on the OCP to clear any error messages.  
Tab Stock Jam Recovery  
If a jam occurs when the tab stock is in the paper path, follow the steps below to clear  
the printer and resume your print job. If there is no tab stock in the paper path, proceed  
as you would for any paper jam.  
1. Clear the jammed paper and tab stock from the paper path.  
2. Determine which tab in the set was affected by the jam.  
3. Open the paper tray that contains the tab stock. Remove tab stock from the stack  
until the tab position that jammed is on top. Close the paper tray.  
4. Return the printer to the on-line position and your print job will resume  
automatically.  
Care and Maintenance 4-25  
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Cleaning the Printer  
In order to maintain print quality, thoroughly clean the printer following the  
instructions below. When cleaning the printer, pay particular attention to the notes and  
cautions for safe maintenance.  
CAUTION!  
Power OFF the printer prior to cleaning.  
Do not use solvent on the printer. Using solvent may dissolve the plastic  
and paint of the printer.  
Do not use cleaning solutions to clean inside and around the printer. Use  
only a water-moistened cloth.  
NOTE:  
If the toner gets on your clothes, wipe it off with a dry cloth first and wash  
the clothes in COLD water. Be careful not to use hot water as it permits the  
toner to permeate into the fabric. Although the toner is nontoxic, avoid  
breathing toner particles.  
Cleaning the Printer Covers  
1. Wipe with a water-moistened, lint-free, soft cloth.  
2. Dry with a clean, lint-free soft cloth.  
4-26  
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Cleaning the Inside of the Printer  
1. Open the Front Cover.  
2. Using a dry, lint-free cloth, clean inside the Front Cover by wiping any visible  
toner away.  
3. Close the Front Cover.  
Cleaning Trays 1, 2 and 3, the MBT, and HCF  
1. Open the tray and remove the paper.  
2. Clean inside the tray, especially the corners, by wiping any visible toner away  
with a dry lint-free cloth.  
3. Load the paper back into the tray and close the tray.  
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Cleaning the Toner Bottle Joint  
1. Open the Toner Supply Cover.  
2. Clean inside the Toner Supply Cover by wiping any visible toner away with a dry,  
lint-free cloth.  
Toner Supply Cover  
Toner Hopper Unit  
3. Close the Toner Supply Cover.  
Cleaning the Conveyance Belt Area  
1. Open the Front Cover.  
2. Turn the TH Handle to the RELEASE position.  
3. Remove the Drum Unit. Refer to page 4-12 for instructions.  
4. Clean the Paper Guide, TR Guide, and the Lower Stay (C) by wiping any visible  
dust away with a dry lint-free cloth.  
Lower Stay (C)  
TH Handle  
Paper Guide  
TR Guide  
5. Replace the Drum Unit.  
6. Turn the TH Handle to the LOCK position.  
7. Close the Front Cover.  
4-28  
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Cleaning the Toner Collector Bottle Area  
1. Open the Toner Collector Bottle Cover and the Inner Cover.  
2. Remove the Toner Collector Bottle.  
3. Clean the Toner Collector Bottle Cover, Toner Collector Bottle Box, the surface  
of the Bottle Shutter, and the Inner Cover by wiping any visible toner away with a  
dry, lint-free cloth.  
Toner Collector  
Bottle Cover  
Bottle Shutter  
Toner Collector  
Bottle Box  
Toner Bottle  
Inner Cover  
4. Replace the Toner Collector Bottle.  
5. Close the Inner Cover and the Toner Collector Bottle Cover.  
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Handling and Storing Supplies and Consumables  
Paper  
Proper handling and storing of paper are important to optimize the performance of the  
printer. For best results, follow the instructions below.  
When Loading  
Be careful not to damage, crease, or fold paper when handling.  
Eliminate any damaged paper before loading paper into the tray.  
Do not load different types of paper into the same tray.  
Remove any paper previously loaded in the tray when loading new paper. Do not  
put new paper on the paper formerly loaded in the tray.  
When Storing  
Wrap the remaining paper to keep the proper moisture content.  
Store the wrapped paper in an air-conditioned room. There should not be a  
significant temperature difference between a paper storage environment and a  
printer operating environment. It may cause paper jams.  
When Paper Jams Frequently Occur  
Replace the paper. Even if paper brands are same, characteristics may be slightly  
different due to different environmental storage conditions.  
Turn over the paper in the tray. This should not be applied when using paper  
whose front side or back side is prearranged such as letterhead forms.  
4-30  
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Toner and Developer  
Proper handling and storage of the toner bottle and developer bottle are important to  
optimize printer performance. For best results, follow the instructions below.  
When Purchasing  
Use only toner and developer which are specified for the printer. Print quality may  
be degraded and troubles may occur if using toner and developer that does not  
meet the specification.  
Store the toner bottle and developer bottle in a well air-conditioned place. If the  
temperature is over 104°F (40°C), the toner and developer may solidify. The  
recommended storing temperature is 14°F - 104°F (-10°C~40°C). The  
recommended relative humidity is 5% to 80%. Do not store for longer than 3  
years after the date of manufacture.  
Do not expose developer to the air. If exposed, developer may rust and degrade  
printing quality.  
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4-32  
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Chapter 5  
Troubleshooting  
What This Chapter Provides  
This contains the following information.  
NOTE:  
The following sections provide troubleshooting guidelines. If you are still  
unable to resolve a problem, contact your authorized service center.  
Troubleshooting 5-1  
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Guidelines Flowchart  
Determine the type of problem.  
Cannot perform  
print jobs because  
of a printer error.  
The printer cannot  
be connected to  
the host system.  
The printer cannot  
be powered on.  
Problem with print  
quality.  
Check the device  
address definition  
at the host  
system. Correct if  
incorrect.  
Check the OCP  
error message  
and take the  
Check if the main  
power distributor  
switch is on.  
Check paper,  
toner, or  
developer for its  
quality, storing,  
and handling  
conditions.  
appropriate  
corrective action.  
Eliminate any  
possible causes.  
(See Chapter 3.)  
Check the cable  
connections to the  
printer.  
Check if the  
printers power  
switch is on.  
Check if the  
internal parts of  
the printer are  
contaminated.  
Clean if  
contaminated.  
(See Chapter 4.)  
Contact service personnel if the trouble is not corrected with these guidelines.  
5-2  
Troubleshooting  
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Basic Troubleshooting Tips  
The following are some common situations that can cause a variety of problems. Before  
you look for a specific problem use the tips in this list.  
Check the power and all cables to the printer.  
Check the printer OCP for information.  
If possible, print the Status Page from the Reports menu and verify that the  
settings match your configuration.  
Check the current status of the printer.  
The current status appears on the OCP.  
If used with a MicroPress Server, check the Status field in the DDP-MP main  
window.  
If the printer is processing your job, the status message reflects this.  
If your print job does not appear in the status message, another users job may  
be printing before yours or the printer may already have finished printing your  
job.  
If your job is waiting to print, it appears in the list for the print queue.  
Troubleshooting 5-3  
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General Printing Problems  
If this happens  
Try this  
Check pick rollers and clean area of problem paper source.  
Paper handling problems  
(jams)  
Straighten paper stack of problem paper source.  
Try printing a Status Page from the Reports menu.  
If you are able to print the Status Page but still cannot print a file from  
your computer, contact your system administrator or your authorized  
service/support center.  
Printer does not respond to  
a Print command  
Verify that you printed to the correct queue.  
If used with a MicroPress Server, check the DDP-MP terminal to verify  
your job is in the queue and should be printing.  
If you are still unable to print, contact your system administrator.  
1. Cancel the job.  
Message requests a paper  
size that you do not have  
2. Change the page size in the Print option of your application.  
3. Resubmit the job.  
If the OCP shows a diagnostic or error message, take the appropriate  
corrective action.  
If the OCP is completely blank, shut down and restart the printer. When  
the printer reaches Ready status, try printing a Status Page from the  
Reports menu. If the Status Page still fails to print, contact your  
authorized service/support center.  
Status Page does not print  
Print settings for your job  
output do not match the  
settings you gave  
Verify that you did not override the setting for job in another place.  
Print Quality Problems  
If this happens  
Try this  
Pages have toner streaks Cean the printer as described in Chapter 4.  
Duplex Printing Problems  
If this happens  
Try this  
Duplex pages print upside Change the Duplex print option that specifies how the second image is  
down placed relative to the first image.  
5-4  
Troubleshooting  
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OCP Display Messages  
The OCP displays the printer status with 1- to 2-line messages. There are three types of  
messages: status, warning, and error messages. The following table lists the messages  
in alphabetical order. Each message is explained and a corrective action is given when  
applicable.  
For information on messages not explained here, please refer to your option-specific  
users guide.  
Message  
Description  
Self-explanatory.  
Self-explanatory.  
Corrective Action  
Remove booklets.  
Remove booklets.  
Any Call for Servicemessage requires Contact your authorized Service  
Booklet Stacker Full  
Remove Booklets  
Booklet Stacker Full  
Remove Paper  
E027  
Call for Service  
Exxx or other text  
a service call for problem resolution.  
Line 2 is the error code.  
Technician and provide the error code  
displayed on the OCP.  
Wait for the printer to return to a Ready  
state.  
Clearing Error  
Status message.  
Container x Top Cover Open The top cover of the container is open.  
Close the cover.  
Close the cover.  
Close Cover  
x is the container number.  
ContainerxVPath Cover Open The v path cover of the container is  
Close Cover  
open. x is the container number.  
Status message. The printer is  
creating the requested software log.  
Wait for the printer to return to a Ready  
state.  
Creating Software Log  
Status message. The selected jobs are Wait for the printer to return to a Ready  
Deleting Jobs  
being deleted from the print queue.  
state.  
Developer Bottle Not Set  
Set Developer Bottle E01E properly.  
The developer bottle is not seated  
Reseat the bottle.  
Developer Charge  
E0A1  
Replacement of the developer is  
running.  
Wait for the printer to return to a Ready  
state.  
Developer Discharge  
E0A2  
Replacement of the developer is  
running.  
Wait for the printer to return to a Ready  
state.  
Developer Error  
Retry Exhausting  
An error occurred when operating the Retry. If the error occurs again, contact  
E048 developer.  
an authorized Service Technician.  
Developer Error  
Retry Operation  
An error occurred when replacing the Retry. If the error occurs again, contact  
E047 developer mix.  
an authorized Service Technician.  
Developer Mix End of Life The developer mixture needs to be  
Replace Developer E012 exchanged.  
Replace developer. Printing will resume  
when the developer is replaced.  
Drum Unit End of Life  
Replace Drum Unit E016 be replaced.  
The photoconductive drum needs to  
Contact your authorized Service  
Technician.  
Drum Wrap Sensor Error  
Clean Wrap Sensor E018 abnormal.  
The drum wrap sensor level is  
Contact your authorized Service  
Technician.  
Drum Wrap  
Remove Paper  
Simplex paper is wrapped around the  
E118 drum.  
Remove the jammed paper.  
Remove the jammed paper.  
Drum Wrap  
Remove Paper  
Duplex paper is wrapped around the  
E119 drum.  
Contact your System Administrator for  
additional information.  
Duplex-Always  
Duplex-Always mode is enabled.  
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Message  
Description  
Corrective Action  
Elevator Tray Paper Full  
The output tray of the Advanced  
Remove paper from the elevator tray.  
Remove Paper  
E009 Finisher is full.  
Elevator Tray Paper Full  
Paper did not stack properly in the  
Remove paper from the elevator tray.  
Remove Paper  
E00A output tray of the Advanced Finisher.  
Passwords are for use by System  
Administrators and Service  
Technicians only.  
Contact your System Administrator for  
additional information.  
Enter new password  
Passwords are for use by System  
Enter new password again Administrators and Service  
Technicians only.  
Contact your System Administrator for  
additional information.  
You must provide the service  
password to gain access to the  
selected menu item.  
Contact your System Administrator if  
you need access to menu items that  
are password protected.  
Enter service password  
Enter system password  
You must supply the system password Contact your System Administrator if  
to gain access to the selected menu  
item.  
you need access to menu items that  
are password protected.  
The Entrance Paper Guide is located  
behind Front Cover R of the Publishing  
Finisher.  
Entrance Paper Guide Open  
Close Guide  
Close the guide completely, then close  
the cover.  
Finisher Front Cover Open The front cover of the Advanced  
Close the cover.  
Close the cover.  
Close Cover  
E03F Finisher is open.  
Front Cover Open  
Close Cover  
Self-explanatory.  
E043  
Fuser Unit End of Life  
Replace Fuser Unit E015  
Contact your authorized Service  
Technician.  
The fuser unit needs to be replaced.  
The fuser cleaning web needs to be  
Fuser Web End of Life  
Replace Fuser Web E014 replaced.  
Contact your authorized Service  
Technician.  
HCF Open  
Close Tray  
The door of the high capacity feeder is  
E023 open.  
Close the door.  
HCF Top Cover Open  
Close Cover  
Self-explanatory.  
Close the cover.  
None  
E046  
Heater Off Mode  
Status message  
A valid keycode is required to activate Contact your System Administrator or  
Input Keycode  
this feature.  
authorized Service Technician.  
Input Station Cover Open The IS cover is also referred to as the  
Close the cover.  
Close Cover  
E044 vertical path cover.  
There is not enough space for the  
requested operation. Only one copy is  
printed.  
Insufficient Disk Space  
One Copy Job  
Increase disk space or send job  
multiple times.  
Invalid Booklet  
Clear Paper Path  
The Publishing Finisher cannot  
perform the operation.  
Remove the remaining paper.  
Cancel the job.  
Invalid Booklet  
Cancel Job  
The Publishing Finisher cannot  
perform the operation.  
Incorrect stacker choice requested.  
(Cannot deliver to Upper Tray from  
Inserter.)  
Invalid Combination #1  
Cancel Job  
Cancel the job.  
5-6  
Troubleshooting  
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Message  
Description  
Corrective Action  
Incorrect stacker choice requested:  
(Cannot deliver to Container Stacker Cancel the job.  
from Inserter.)  
Invalid Combination #2  
Cancel Job  
Invalid Folder #xx  
Clear Paper Path  
The Booklet Finisher cannot perform Remove the remaining paper and  
the operation.  
cancel the job.  
Invalid Folder #xx  
Cancel Job  
The Booklet Finisher cannot perform  
the operation.  
Cancel the job.  
A valid password is required to access Retry password. If incorrect, contact  
Invalid Password  
this area of the OCP.  
your System Administrator.  
Incorrect value in time server IP  
address field.  
Check the time server IP address via  
the Web Utilities.  
Invalid Time Server Address  
Invalid Value  
Incorrect value entered.  
Re-enter value.  
LED Eraser Not Set  
Set Erase Lamp  
Contact your authorized Service  
Technician.  
The LED eraser is not set.  
E080  
The specified tray is moving into the  
feed position.  
Status message. Wait for the printer to  
return to a Ready state.  
Lifting Tray Name  
Wait for the printer to return to a Ready  
state.  
Loading Fail Network  
Loading Network  
Status message.  
Status message.  
Wait for the printer to return to a Ready  
state.  
Low on Front Staples  
Low on Rear Staples  
Low Toner - Recovery  
Status message.  
Status message.  
Have replacement staples available.  
Have replacement staples available.  
Wait for the printer to return to a Ready  
state.  
In process of supplying the toner.  
E09A  
MBT  
The wrong paper size is loaded in the Load the MBT with the requested  
Load xx  
E090 multi-bypass tray.  
paper size.  
Network Load Failed  
Open Stacker Full  
Network connection error.  
Check the Ethernet cable of the NIC.  
Remove the paper from the tray.  
The output tray is full.  
Out of Front Staples  
Load Staples  
The front stapler unit of the Advanced  
Finisher is out of staples.  
Replace the front staple cartridge.  
Replace the front staple cartridge.  
Replace the rear staple cartridge.  
Replace the rear staple cartridge.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Out of PF Front Staples  
Load Staples  
The front stapler unit of the Publishing  
Finisher is out of staples.  
Out of PF Rear Staples  
Load Staples  
The rear stapler unit of the Publishing  
Finisher is out of staples.  
Out of Rear Staples  
Load Staples  
The rear stapler unit of the Advanced  
Finisher is out of staples.  
Paper in Connecting Unit  
Remove Paper  
Paper jam in connecting unit of the  
E073 Publishing Finisher.  
Paper in Duplex Path  
Remove Paper  
Paper jam on return path 1.  
Paper jam in holding path.  
E05C  
Paper in Fin Holding Path  
Remove Paper  
Paper in Fin Sheet Path  
Remove Paper  
Paper jam in sheet path.  
Paper in Finisher  
Remove Paper  
Paper jam in entrance path of the  
E064 Advanced Finisher.  
Troubleshooting 5-7  
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Message  
Description  
Corrective Action  
Paper in Finisher  
Remove Paper  
Paper jam in exit path of the Advanced  
Remove the jammed paper.  
E065 Finisher.  
Paper jam in bypass of the Advanced  
E066 Finisher.  
Paper jam in staple tray of the  
E067 Advanced Finisher.  
Paper jam in exit path of the Advanced  
E068 Finisher sub tray.  
Paper in Finisher  
Remove Paper  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Paper in Finisher  
Remove Paper  
Paper in Finisher  
Remove Paper  
Paper in Fuser  
Remove Paper  
Paper jam in fuser unit.  
Paper jam on IS path 1.  
Paper jam on IS path 2.  
Paper jam on IS path 3.  
E070  
E050  
E051  
E052  
E072  
E056  
Paper in Input Station  
Remove Paper  
Paper in Input Station  
Remove Paper  
Paper in Input Station  
Remove Paper  
Paper in Input Station  
Remove Paper  
Paper jam on feed path of tray table 5. Remove the jammed paper.  
Paper in Input Station  
Remove Paper  
Paper jam on IS timing path.  
Remove the jammed paper.  
Remove the paper from the tray.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Output from a previous print job is on  
the tray.  
Paper in Open Stacker  
Paper in Paper Exit  
Paper jam on IS path 12.  
Paper jam on IS path 21.  
Paper jam on IS path 26.  
Paper jam on IS path 24.  
Paper jam on IS path 27.  
Paper jam on IS path 22.  
Paper jam on IS path 23.  
Paper jam on IS path 25.  
Paper jam on skew path.  
Paper jam on return path 1.  
Paper jam on return path 3.  
Paper jam in insert tray 1.  
Remove Paper  
E05E  
Paper in PF Entrance  
Remove Paper  
E074  
E079  
E077  
E07A  
E075  
E076  
E078  
Paper in PF Exit  
Remove Paper  
Paper in PF Folder  
Remove Paper  
Paper in PF Puncher  
Remove Paper  
Paper in PF Stapler  
Remove Paper  
Paper in PF Stapler  
Remove Paper  
Paper in PF Trimmer  
Remove Paper  
Paper in Regist. Station  
Remove Paper  
E057  
Paper in Return Path  
Remove Paper  
E05C  
E05D  
Paper in Return Path  
Remove Paper  
Paper in Sheet Inserter 1  
Remove Paper  
5-8  
Troubleshooting  
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Message  
Description  
Corrective Action  
Paper in Sheet Inserter 2  
Remove Paper  
Paper jam in insert tray 2.  
Remove the jammed paper.  
Paper in Stacker x  
Remove Paper  
Paper jam in stacker. x is the stacker  
number.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Paper in Stacker x Top  
Remove Paper  
Paper jam in stacker. x is the stacker  
number.  
Paper in Stacker x V Path Paper jam in stacker. x is the stacker  
Remove Paper  
number.  
Paper in Switch Back  
Remove Paper  
Paper jam on switch back path.  
E05B  
E05F  
Paper in Switch Back  
Remove Paper  
Paper jam on flip path.  
Paper jam on drum.  
Paper in Transfer Station  
Remove Paper  
E05A  
The paper did not get to the  
connecting unit of the Publishing  
Finisher.  
Paper Jam Connecting Unit  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove Paper  
E1EA  
Paper Jam Connecting Unit Paper jam in the connecting unit of the  
Remove Paper E1F2 Publishing Finisher.  
Paper jam in container stacker. x is the  
container number, y is the path  
number.  
Paper Jam Container x Path y  
Remove Paper  
Paper Jam Duplex Path  
Paper jam on return path 3.  
Paper jam in finisher bypass.  
Paper jam in finisher exit.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove Paper  
E194  
Paper Jam Fin Bypass  
Remove Paper  
Paper Jam Fin Exit  
Remove Paper  
Paper Jam Fin Folder  
Remove Paper  
Paper jam in finisher folding unit.  
Paper jam in finisher sheet path.  
Paper Jam Fin Sheet Path  
Remove Paper  
Paper Jam Finisher  
Remove Paper  
Paper jam in Advanced Finisher path. Remove the jammed paper.  
Paper jam in Advanced Finisher path. Remove the jammed paper.  
Paper jam in Advanced Finisher path. Remove the jammed paper.  
Paper jam in Advanced Finisher path. Remove the jammed paper.  
E1D0  
E1D1  
E1D2  
E1D3  
Paper Jam Finisher  
Remove Paper  
Paper Jam Finisher  
Remove Paper  
Paper Jam Finisher  
Remove Paper  
Paper Jam Finisher  
Remove Paper  
Paper jam in stapler tray of Advanced  
Remove the jammed paper.  
E1D4 Finisher.  
Paper Jam Finisher  
Remove Paper  
Paper jam in the Advanced Finisher  
E1D5 exit.  
Remove the jammed paper.  
Remove the jammed paper.  
Paper Jam Finisher  
Remove Paper  
Paper jam in the bypass of the  
E1D6 Advanced Finisher.  
Paper Jam Finisher  
Remove Paper  
Paper jam in Advanced Finisher exit. Remove the jammed paper.  
E1D7  
Troubleshooting 5-9  
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Message  
Description  
Corrective Action  
Paper Jam Finisher  
Remove Paper  
Paper jam in Advanced Finisher path. Remove the jammed paper.  
E1D8  
Paper Jam Finisher  
Remove Paper  
Paper jam in the exit sub tray of the  
Remove the jammed paper.  
E1D9 Advanced Finisher.  
Paper Jam Fuser  
Remove Paper  
Paper jam before flip path.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
E128  
E129  
E190  
E192  
Paper Jam Fuser  
Remove Paper  
Paper jam on flip path.  
Paper Jam HCF  
Remove Paper  
Paper jam before IS path 5.  
Paper jam on IS path 5.  
Paper Jam HCF  
Remove Paper  
Paper Jam Input Station  
Remove Paper  
Paper jam on IS path 1.  
E181  
Paper Jam Input Station  
Remove Paper  
Paper jam before IS path 2.  
Paper jam on IS path 2.  
E182  
Paper Jam Input Station  
Remove Paper  
E185  
Paper Jam Input Station  
Remove Paper  
Paper jam before IS path 3.  
Paper jam on IS path 3.  
E186  
Paper Jam Input Station  
Remove Paper  
E189  
Paper Jam Input Station  
Remove Paper  
Paper jam on IS path 5.  
E191  
Paper Jam Input Station  
Remove Paper  
Paper jam before IS path 5.  
Paper jam before IS timing path.  
Paper jam on IS timing path.  
Paper jam before MBT timing path.  
Paper jam before paper out path.  
E193  
Paper Jam Input Station  
Remove Paper  
E18A  
Paper Jam Input Station  
Remove Paper  
E18B  
Paper Jam MBT  
Remove Paper  
E18C  
Paper Jam Paper Exit  
Remove Paper  
E134  
E135  
Paper Jam Paper Exit  
Remove Paper  
Paper jam on paper out path.  
Paper Jam PF Entrance  
Remove Paper  
Paper jam before Publishing Finisher  
E1EB entrance.  
Paper Jam PF Entrance  
Remove Paper  
Paper jam in connecting unit of the  
E1F3 Publishing Finisher.  
Paper Jam PF Exit  
Remove Paper  
Paper jam before Publishing Finisher  
E1F0 exit.  
Paper Jam PF Exit  
Remove Paper  
Paper jam in Publishing Finisher exit. Remove the jammed paper.  
E1F8  
Paper Jam PF Folder  
Remove Paper  
Paper jam before the folding unit of the  
Remove the jammed paper.  
E1EE Publishing Finisher.  
5-10  
Troubleshooting  
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Message  
Description  
Corrective Action  
Paper Jam PF Folder  
Remove Paper  
Paper jam in the folding unit of the  
Remove the jammed paper.  
E1F6 Publishing Finisher.  
Paper jam before stapling unit of the  
E1F1 Publishing Finisher.  
Paper jam in stapling unit of the  
E1F9 Publishing Finisher.  
Paper jam before stapling unit of the  
E1EC Publishing Finisher.  
Paper Jam PF Stapler  
Remove Paper  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Paper Jam PF Stapler  
Remove Paper  
Paper Jam PF Stapler  
Remove Paper  
Paper Jam PF Stapler  
Remove Paper  
Paper jam in stapling unit of the  
Paper jam before trimming unit of the  
Paper jam in trimming unit of the  
E1F4 Publishing Finisher.  
Paper Jam PF Trimmer  
Remove Paper  
E1EF Publishing Finisher.  
Paper Jam PF Trimmer  
Remove Paper  
E1F7 Publishing Finisher.  
Paper Jam Regist. Station  
Paper jam before skew path (simplex). Remove the jammed paper.  
Remove Paper  
Paper Jam Regist. Station  
Remove Paper E111  
Paper Jam Regist. Station  
Remove Paper E112  
Paper Jam Regist. Station  
Remove Paper E113  
Paper Jam Return Path  
E110  
Paper jam on skew path (simplex).  
Remove the jammed paper.  
Paper jam before skew path (duplex). Remove the jammed paper.  
Paper jam on skew path (duplex).  
Paper jam before return 1 path.  
Paper jam on return 1 path.  
Paper jam before return 2 path.  
Paper jam on return 3 path.  
Self-explanatory.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove Paper  
E138  
Paper Jam Return Path  
Remove Paper  
E139  
Paper Jam Return Path  
Remove Paper  
E13A  
Paper Jam Return Path  
Remove Paper  
E13B  
Paper Jam Sheet Inserter 1  
Remove Paper  
E1E0  
Paper Jam Sheet Inserter 1  
Self-explanatory.  
Remove Paper  
E1E1  
Paper Jam Sheet Inserter 1  
Self-explanatory.  
Remove Paper  
E1E2  
Paper Jam Sheet Inserter 2  
Self-explanatory.  
Remove Paper  
E1E5  
Paper Jam Sheet Inserter 2  
Self-explanatory.  
Remove Paper  
E1E6  
Paper Jam Sheet Inserter 2  
Self-explanatory.  
Remove Paper  
E1E7  
Paper Jam Stacker Input  
Remove Paper  
Paper jam in stacker input.  
Paper Jam Stacker x  
Remove Paper  
Paper jam in stacker. x is the stacker  
number.  
Troubleshooting 5-11  
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Message  
Description  
Corrective Action  
Paper Jam Stacker x Top  
Remove Paper  
Paper jam in stacker. x is the stacker  
number.  
Remove the jammed paper.  
Paper Jam Stacker x V Path Paper jam in stacker. x is the stacker  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Load the requested paper in the HCF.  
Load the requested paper in the MBT.  
Remove Paper  
number.  
Paper Jam Switch Back  
Paper jam before switch back path.  
Remove Paper  
E130  
Paper Jam Switch Back  
Paper jam on switch back path.  
Paper jam before IS 1 path.  
Paper jam on IS 1 path.  
Remove Paper  
E131  
Paper Jam Tray 1  
Remove Paper  
E180  
E183  
E184  
E187  
E188  
E18D  
Paper Jam Tray 1  
Remove Paper  
Paper Jam Tray 2  
Remove Paper  
Paper jam before IS 2 path.  
Paper jam on IS 2 path.  
Paper Jam Tray 2  
Remove Paper  
Paper Jam Tray 3  
Remove Paper  
Paper jam before IS 3 path.  
Paper Jam Tray 3  
Remove Paper  
Paper jam on IS 3 path.  
Paper Out HCF  
The high capacity feeder is out of  
Load xxx  
E005 paper. xxx is the paper size.  
Paper Out MBT  
The multi-bypass tray is out of paper.  
Load xxx  
E004 xxx is the paper size.  
Paper Out Sheet Inserter 1 Sheet inserter 1 is out of paper. xxx is Load the requested paper in sheet  
Load xxx E006 the paper size. inserter 1 of the Publishing Finisher.  
Paper Out Sheet Inserter 2 Sheet inserter 2 is out of paper. xxx is Load the requested paper in sheet  
Load xxx  
E007 the paper size.  
Tray 1 is out of paper. xxx is the paper  
E001 size.  
Tray 2 is out of paper. xxx is the paper  
E002 size.  
Tray 3 is out of paper. xxx is the paper  
E003 size.  
The specified paper tray is out of  
inserter 2 of the Publishing Finisher.  
Paper Out Tray 1  
Load xxx  
Load the requested paper in tray 1.  
Paper Out Tray 2  
Load xxx  
Load the requested paper in tray 2.  
Load the requested paper in tray 3.  
Load paper into the tray.  
Paper Out Tray 3  
Load xxx  
Paper Out Tray Name  
paper.  
Paper Skew Duplex Path  
Skewed paper in duplex path.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove the jammed paper.  
Remove Paper  
E154  
Paper Skew HCF  
Remove Paper  
Skewed paper in HCF tray.  
Skewed paper in MBT tray.  
Skewed paper in tray 1.  
Skewed paper in tray 2.  
E155  
E153  
E150  
E151  
Paper Skew MBT  
Remove Paper  
Paper Skew Tray 1  
Remove Paper  
Paper Skew Tray 2  
Remove Paper  
5-12  
Troubleshooting  
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Message  
Description  
Corrective Action  
Paper Skew Tray 3  
Remove Paper  
Skewed paper in tray 3.  
Remove the jammed paper.  
Touch to return to Ready status.  
Close the cover.  
E152  
Pause/Offline  
The printer was taken offline.  
PF Front Cover C Open  
Close Cover  
The specified cover of the Publishing  
E032 Finisher is open.  
PF Front Cover L Open  
The specified cover of the Publishing  
The specified cover of the Publishing  
The specified cover of the Publishing  
Close the cover.  
Close the cover.  
Close the cover.  
Close the cover.  
Close Cover  
E031 Finisher is open.  
PF Front Cover R Open  
Close Cover  
E030 Finisher is open.  
PF Top Cover L Open  
Close Cover  
E033 Finisher is open.  
The specified cover of the Publishing  
E034 Finisher is open.  
PF Top Cover R Open  
Close Cover  
The printer has printed more than  
400,000 pages. Service maintenance  
is required.  
Contact your authorized Service  
Technician.  
PM Counter Exceeded  
PM Counter Warning  
Be aware that preventative service  
maintenance is required at 400K  
pages.  
The printer has printed more than  
390,000 pages.  
Status message. Displays the number  
of copies printed / the number of  
copies requested.  
Wait for the printer to return to a Ready  
state.  
Printing xxx / yyy  
Processing  
Ready  
Status message. The printer is  
processing print job data.  
Wait for the printer to return to a Ready  
state.  
The printer has warmed up and  
initialized and is idle while waiting for None.  
data.  
Status message. The printer is  
resetting the configuration.  
Wait for the printer to return to Ready  
state.  
Resetting  
Wait for the printer to return to a Ready  
state.  
Self Cleaning  
Status message.  
Self-explanatory.  
Self-explanatory.  
Sheet Inserter 1 Open  
Close Tray  
Close the tray.  
Close the tray.  
E025  
Sheet Inserter 2 Open  
Close Tray  
E026  
The Energy Save time has been  
reached and the printer is in energy  
saving mode.  
Sleep Mode  
Touch the OCP to initialize the printer.  
Reseat the basket.  
Stacker x Basket Not Set  
Check Basket  
The stacker basket is not seated  
properly. x is the stacker number.  
The stacker basket is the wrong size  
for the requested paper type. x is the Change the basket.  
stacker number.  
Stacker x Basket Size  
Change Basket  
Stacker x Front Cover Open  
Close Cover  
Self-explanatory.  
Close the cover.  
Stacker x Mixed Paper  
Empty Basket  
The stacker contains paper from a  
previous job.  
Remove the paper.  
Troubleshooting 5-13  
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Message  
Description  
Corrective Action  
Remove the paper.  
Stacker x Paper Full  
Remove Paper  
The stacker is full. x is the stacker  
number.  
Stacker x Top Cover Open The top cover of the indicated stacker  
Close the cover.  
Close the cover.  
Close Cover  
is open. x is the stacker number.  
The V path cover of the indicated  
stacker is open. x is the stacker  
number.  
StackerxVPath Cover Open  
Close Cover  
Sub Tray Cover Open  
Close Cover  
Self-explanatory.  
Self-explanatory.  
Self-explanatory.  
Close the cover.  
Sub Tray Paper Full  
Remove Paper  
Remove the paper.  
Switch Back Cover Open  
Close the switch back cover (on the  
left side of the printer).  
Close Cover  
Toner Collector Bottle Full  
Replace Bottle E010  
Toner Collector Not Set  
E045  
Self-explanatory.  
Replace the toner collector bottle.  
Reseat the bottle.  
Supply toner.  
The toner collector bottle is not seated  
Check Toner Bottle E01D properly.  
Toner Low  
Add Toner  
Print quality will diminish until toner is  
replenished.  
Toner Out  
Supply Toner  
The toner supply is empty  
Supply toner.  
E011  
E020  
Tray 1 Open  
Close Tray  
Self-explanatory.  
Self-explanatory.  
Close the tray.  
Close the tray.  
Tray 1, 2, or 3 Open  
Tray 1, 2, or 3  
The wrong paper size is loaded in the Load the specified tray with the  
Load xxx  
E090 tray.  
requested paper size.  
Tray 1, 2, or 3  
Load xxx  
Load the specified tray with the  
requested paper size.  
The specified tray needs paper.  
Tray 2 Open  
Close Tray  
Self-explanatory.  
Close the tray.  
Close the tray.  
Empty the box.  
E021  
E022  
Tray 3 Open  
Close Tray  
Self-explanatory.  
Trimming Trash Box Full  
Empty Box  
The trimming trash box of the  
E028 Publishing Finisher is full.  
The trimming trash box of the  
Publishing Finisher is not seated  
properly.  
Trimming Trash Box Not Set  
Check Box  
Reseat the box.  
Trimming Unit Not Set  
Check Unit  
The trimming unit of the Publishing  
Finisher is not seated properly.  
Reseat the trimming unit.  
Wait for the printer to return to a Ready  
state.  
Wait  
Status message.  
Status message. May appear if: 1) a  
large file is being processed, 2) the  
network connection is slow, or 3) a print state.  
job was not terminated correctly.  
Wait for the printer to return to Ready  
Waiting for data  
Warming up  
Status message. Displayed during the Wait for the printer to reach a Ready  
power up cycle.  
state.  
5-14  
Troubleshooting  
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Booklet Finisher Error Codes (Option)  
When Invalid Booklet#xx or Invalid Folder#xx is displayed on the  
OCP, cancel the job and remove any remaining paper. Refer to the applicable error code  
in the table below for a description of the problem. Resubmit the job after taking the  
appropriate corrective action.  
Error Code  
Description  
(#xx)  
#01  
#02  
#03  
Single sheet booklet required.  
Mixed paper sizes requested in booklet.  
Uncollated set booklet required.  
Booklet  
The print job is over 16 sheets or the thickness of the paper is over 1.7 mm.  
Folding  
#04  
The print job is over 3 sheets or the thickness of the paper is over 0.3 mm.  
#05  
#10  
#11  
#12  
#13  
#14  
#15  
#16  
#17  
#18  
FaceUp requested.  
Insert tray requested without Publishing Finisher present.  
Saddle Stitch requested without Publishing Finisher present.  
Invalid request for transparencies or labels in booklet.  
Invalid custom paper code requested for booklet.  
Unsupported paper code requested for booklet.  
Incorrect stacker requested for booklet (must be Booklet Stacker or AUTO).  
Incorrect stacker requested for Saddle Stitch booklet.  
Trimming requested without Booklet Stacker and Saddle Stitch.  
Tab Stock paper requested from an inserter tray.  
The following paper sizes and weights can be used when creating a booklet to be  
Saddle Stitched.  
Paper Size:  
B5 (SEF), A4 (SEF), B4 (SEF), A3 (SEF), Letter (SEF), Folio (SEF), Legal (SEF),  
Ledger (SEF), and Custom Size.  
Custom Size:  
Leading Edge (Width): 8.27 inch (210.0 mm) to 12.0 inch (304.8 mm).  
Side Edge (Length): 7.2 inch (182.0 mm) to 18.0 inch (457.2 mm).  
Paper Weight:  
Bond: 16 to 53 lb (60 to 199 g/m2).  
Index: 90 to 110 lb (163 to 199 g/m2).  
Troubleshooting 5-15  
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5-16  
Troubleshooting  
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Chapter 6  
Web Utilities  
Features  
The Web Utilities give you the power to access the printer through the Internet or your  
companys Intranet. You can use the Web Utilities to perform many functions,  
including the following:  
Check the status of:  
Trays  
Finisher  
Consumables  
Print:  
Error logs  
Statistical reports  
Accounting reports  
Early warning reports  
View:  
Network settings  
Usage information  
Revision information  
Delete active print jobs or pending print jobs  
Download/view all printer users documentation  
Update printer configuration settings  
Modify System and Service passwords  
Access related sites  
Web Utilities Access  
The Web Utilities are designed to assist three different types of user:  
The Operator (you)  
The System Administrator  
The Service Technician  
Not all Web Utilities are available to each type of user. Access to certain utilities is  
limited by a password. The Web Site Layout identifies the utilities that are available  
and specifies when a password is required.  
Web Utilities 6-1  
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Web Site Layout  
The general layout of each Web Page (except the Home Page) is the same. There is a  
menu bar on the left side of the page, and another one at the top of the page. Use the  
menu bars to select the desired utility. The chart below shows you where to find a  
specific utility.  
Home  
Vendor  
Links  
Drivers  
Documentation  
Site Map  
All User  
Documentation  
Vendor  
Information  
Website  
Layout  
Related  
Home Page  
Driver  
General  
Tray  
Finisher  
Consumables  
Errors  
Status  
Usage  
Network  
Reports  
Revisions  
General  
Printer  
Finisher  
System  
Password  
Virtual Printer  
Accounting  
Jobs  
Manage  
System  
Test Print  
Serial Number  
General  
System  
Password  
Events  
Configuration  
Communication  
Configuration  
Consumables  
Page Counter  
Documentation  
Engine Configuration  
Reset  
System  
Log  
Service  
Password  
Service  
Password  
License Keycode  
Events  
Configuration  
Address Book  
Dealer  
6-2  
Web Utilities  
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Using the Web Utilities  
1. Start your Internet browser application.  
2. To display the Home Page, enter the IP address or DNS name of the printer. (See  
your System Administrator for this information, or print a Configuration Report  
using the printer Operator Control Panel.)  
NOTE:  
The example above reflects a DDP 70e printer and logo. If your printer is  
a DDP 92, an identical Web page will appear showing a DDP 92 printer  
and logo.  
You can make a selection from the Home Page or wait 15 seconds for the Printer  
Status page to be automatically displayed.  
Web Utilities 6-3  
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3. The Printer Status page displays the status of the print engine, paper trays,  
finisher, and consumables.  
The following Printer Status page illustrates a 70 ppm printer with the Container  
Stacker and High Capacity Feeder installed. Note that only options that are  
installed on your system will be displayed on this page.  
The status of each item is indicated with a colored button.  
Green indicates a normal condition.  
Yellow indicates a warning condition (e.g., low paper, low toner, consumable  
near end of life).  
Red indicates an obstacle to printing, such as an empty condition, consumable  
at end of life, paper jam, or door open.  
6-4  
Web Utilities  
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The Printer Status page refreshes automatically every 30 seconds. Optionally, you can  
click the Update button to refresh the printer status display on demand.  
From the Printer Status page, click the Web Utility that you want to use. The Web  
Utilities are located on the Upper Menu (Documentation, Vendor, Links, Drivers, and  
Site Map) and Left Menu (Manage and Service).  
For additional information, refer to the Web Utilities document provided with your  
printer.  
Web Utilities 6-5  
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6-6  
Web Utilities  
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Appendix A  
Safety Information  
General  
For the safety of the personnel and the product, operate the equipment according  
to the instructions in this users guide. The manufacturer will not be responsible  
for any problems or damage that arise from improper use.  
Electrical specifications and safety regulations differ from country to country.  
Only purchase products and consumables designed to be used in your country. Do  
not take the product or consumables to other countries.  
Laser Safety  
This printer is certified as a Class 1 laser product under the U.S. Department of Health  
and Human Services (DHHS) Radiation Performance Standard according to the Radi-  
ation Control for Health and Safety Act of 1968. This means that the printer does not  
emit hazardous laser radiation.  
Since radiation emitted inside the printer is completely confined within the protective  
housings and external covers, the laser beam cannot escape from the machine during  
any phase of user operation.  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug  
Administration implemented regulations for laser products on August 1976. These reg-  
ulations apply to laser products marketed in the United States. The label on the printer  
indicates compliance with the CDRH regulations and must be attached to laser prod-  
ucts marketed in the United States.  
This printer is classified as a Class 1 laser product both under EN60825 and the  
Code of Federal Regulations, 1040.10 of Title 21.  
LOUKAN 1 LASERLAITE  
CLASS 1 LASER APPARAT  
Internal Laser Radiation  
Maximum Radiation Power: 5mW x 2 diodes  
Wave Length:  
675nm  
WARNING!  
Use of controls, adjustments or performance of procedures other than  
those specified in this manual may result in hazardous laser radiation  
exposure.  
Safety Information A-1  
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A-2  
Safety Information  
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Certifications  
FCC Notice  
This equipment has been tested and found to comply with the limits for a Class A  
digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in  
a commercial environment. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with this users guide,  
may cause harmful interference to radio communications. Operation of this equipment  
in a residential area is likely to cause harmful interference. If this occurs, users are  
required to correct the interference at their own expense.  
Use of shielded cables is required to comply with Class A limits in Subpart B of  
Part 15 of FCC Rules.  
Do not make any changes or modifications to the equipment other than those specified  
in this users guide.  
You may find the following booklet prepared by the Federal Communications  
Commission helpful: How to Identify and Resolve Radio - TV Interference Problems.  
This booklet is available from the U.S. Government Printing Office, Washington, D.C.  
20402, Stock No. 004-000-00345-4.  
Canadian Certification  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
VCCI Notice (Japan)  
This is a class 1 product based on the standard of the Voluntary Control Council for  
Interference by Information Technology Equipment (VCCI). If this equipment is used  
in a domestic environment, radio disturbance may arise. When such trouble occurs, you  
may be required to take corrective actions.  
Safety Information A-3  
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Declaration of Conformity  
70 ppm  
Ricoh Printing Systems America, Inc.  
2635-A Park Center Drive, Simi Valley, CA 93065-6209, (805) 578 -- 4000, FAX (805) 578 - 4005  
DECLARATION OF CONFORMITY  
Ricoh Printing Systems America, Inc., 2635-A Park Center, Simi Valley, California 93065 declares that the following products:  
Laser Printer + Finisher + Finisher(Booklet Maker) + High Capacity Feeder + Publishing Finisher + Container Stacker Models:  
DDP70e (LB070Bxxx) + FS108H + FS108HBM + HCF + PF + CS  
conforms to the following directives and standards:  
I. EMC Directive 89/336/EEC, 92/31/EEC  
Emission:  
Immunity:  
EN55022 (Class A) / 1998  
EN61000-3-2(Class A) / 1995 / A1: 1998 / A2 : 1998  
EN61000-3-3 / 1995  
EN55024 / 1998  
IEC1000-4-2 / 1995/A1:1998  
IEC1000-4-3 / 1995  
IEC1000-4-4 / 1995  
IEC1000-4-5 / 1995  
IEC1000-4-6 / 1996  
IEC1000-4-11 / 1994  
II. Low Voltage Directive 73/23/EEC incl. Amendments:  
III. CE Marking Directive 93/68/EEC  
EN60950:1992+A1:1993+A2:1993+A3:1995+  
A4:1997+A11:1997  
EN60825-1:1994+A11:1996  
The company named above (or Ricoh Printing Systems, Ltd., 1060 Takeda Hitachinaka City Ibaraki Pref. 312-8502, Japan) will keep on file  
for review the following technical documentation:  
xꢀ Machine safety for EN60950 VDE license no. 121130.  
xꢀ EMC Test Report No. T3L01Y154 (Tokin)  
xꢀ ISO9001 Certificate of Approval BVQI Certificate No. 58603 (66783, Japan)  
xꢀ Operator's Guide No. 338192-xxx  
Importers/Distributors in Europe:  
Nicholas H. Tew  
1. Ricoh Printing Systems Europe, Clonshaugh Industrial Estate, Dublin 17, Ireland, Mr. Charles Putney  
2. EXEL, Hoeksteen 26, Hoffddorp, P.O. Box 75603, Netherlands 1118ZR, Schiphol, Mr. Adrian Channing  
JTeaflferPsEroenns(gVidiniecenebtr,ointtg)NicTheowl (PHro.  
Simi Valley, October 8, 2004  
as  
duct Safety/EMC Engineer)  
A-4  
Safety Information  
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92 ppm  
Ricoh Printing Systems America, Inc.  
2635-A Park Center Drive, Simi Valley, CA 93065-6209, (805) 578 -- 4000, FAX (805) 578 - 4005  
DECLARATION OF CONFORMITY  
Ricoh Printing Systems America, Inc., 2635-A Park Center Drive, Simi Valley, California 93065 declares that the following products:  
Laser Printer + Finisher + Finisher(Booklet Maker) + High Capacity Feeder + Publishing Finisher + Container Stacker Models:  
DDP92 (LB092Axxx) + FS108H + FS108HBM + HCF + PF + CS  
conforms to the following directives and standards:  
I. EMC Directive 89/336/EEC, 92/31/EEC  
Emission:  
Immunity:  
EN55022 (Class A) / 1998  
EN61000-3-2(Class A) / 1995 (A1, A2)  
EN61000-3-3 / 1995  
EN55024 / 1998  
IEC1000-4-2 / 1995/A1:1998  
IEC1000-4-3 / 1995  
IEC1000-4-4 / 1995  
IEC1000-4-5 / 1995  
IEC1000-4-6 / 1996  
II. Low Voltage Directive 73/23/EEC incl. Amendments:  
III. CE Marking Directive 93/68/EEC  
EN60950:1992+A1:1993+A2:1993+A3:1995+  
A4:1997+A11:1997  
EN60825-1:1994+A11:1996  
The company named above (or Ricoh Printing Systems, Ltd., 1060 Takeda Hitachinaka City Ibaraki Pref. 312-8502, Japan) will keep on file  
for review the following technical documentation:  
xꢀ Machine safety for EN60950 VDE license no. 121130G.  
xꢀ EMC Test Report No. T1L017412 (Tokin)  
xꢀ ISO9001 Certificate of Approval BVQI Certificate No. 58603 (66783, Japan)  
xꢀ Operator's Guide No. 338192  
Importers/Distributors in Europe:  
Nicholas H. Tew  
1. Ricoh Printing Systems Europe, Clonshaugh Industrial Estate, Dublin 17, Ireland, Mr. Charles Putney  
2. EXEL, Hoeksteen 26, Hoffddorp, P.O. Box 75603, Netherlands 1118ZR, Schiphol, Mr. Adrian Channing  
JTeaflferPsEroenns(gVidiniecenebtr,ointtg)NicTheowl (PHro.  
Simi Valley, October 8, 2004  
as  
duct Safety/EMC Engineer)  
Safety Information A-5  
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This equipment has been tested and found to comply with the limits for a class A In-  
formation Technology Equipment in accordance with the European Standard  
EN55022.  
These limits are designed to provide reasonable protection against unacceptable  
interference in either commercial or industrial environments. This equipment  
generates, uses, and can radiate radio signals and if it is not installed and used in  
accordance with the instructions detailed in this users guide, it may cause unacceptable  
interference to radio communication installations and equipment. The operation of this  
equipment in a residential area is likely to cause unacceptable interference in which  
case you may be required to correct the source of the interference at your own expense.  
In order to maintain compliance to the class A regulations, shielded cables must be used  
with this equipment. Operation of this equipment without shielded cables is likely to  
cause interference to radio and television receivers thereby degrading their reception.  
Please be aware that changes and modifications made to the equipment without prior  
approval of the manufacturer could negate your permission to operate the equipment.  
A-6  
Safety Information  
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When Installing and Relocating the Printer  
Power Specifications  
Printer  
Model  
Rated  
Voltage  
Rated  
Frequency  
Rated Current  
70 ppm  
92 ppm  
200-240V 50/60 Hz  
200-240 50/60  
10A  
12A  
Power Cords  
WARNING!  
Connect the power plug only to a properly rated power outlet. Otherwise,  
a fire or shock hazard may result.  
Never use multi-plug adaptors to plug multiple power plugs into the same  
power source. Be sure to operate the printer on a sole-use receptacle.  
Multiple connectors can cause overheating and a fire could result.  
Ensure that the plug connection is free of dust. In a damp environment, a contaminated  
connector can draw a non-negligible amount of current that can generate heat and  
eventually cause a fire over an extended period of time.  
To prevent the risk of electric shocks and personal injury, fire, and printer damage:  
Always use the power cord provided with your printer. When an extension power  
cord is required, always use a properly rated cord.  
If the power cord is not provided, use the following types of power cords:  
For North America:  
3 wires, Type SJT 3x16 AWG (3x1.33 mm2) or thicker  
Rated min. 250V/10A (with grounding plug, NEMA 6-15P).  
For Europe  
3 wires, min. 3x1.5 mm2  
Harmonized (<HAR>), Rated min. 250V/10A (with grounding plug).  
WARNING!  
The printer must be connected to the grounding power outlet for safe and  
proper operation.  
Apparatet må kun tilkoples jordet stikkontakt.  
Apparaten skall ansulatas till jordat uttag när den ansluts till ett nätverk.  
Für einen sicheren und ordnungsgemäßen Betrieb muß der Drucker an  
eine geerdete Steckdose angeschlossen werden.  
Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord.  
Do not place a heavy object on the cord.  
Never touch a power cord with wet hands.  
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If your printer produces smoke, excessive heat, unusual noises or odors, or if any  
liquid is spilled into the printer, immediately switch off and unplug the printer.  
If the power cord is broken or insulated wires are exposed, be sure to get them  
replaced. (Do not use the damaged cord.)  
CAUTION!  
Never unplug or replug the printer while it is on.  
When unplugging the printer, grasp the plug instead of the cord.  
Be sure to switch off and unplug the printer before accessing its interior for  
cleaning or maintenance.  
When the printer is not used over an extended period of time, switch it off and  
unplug it.  
Once a month, unplug the printer and check that:  
the power cord is plugged firmly into a receptacle.  
the power cord is not cracked or frayed.  
the plug is not excessively heated, rusted, or bent.  
the plug and receptacle are free of dust.  
NOTE:  
If you notice any unusual conditions, contact your service representative.  
A-8  
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Positioning the Printer Safely  
To prevent the risk of electric shocks and personal injury, fire, and printer damage:  
Switch off the printer before connecting the interface cable or optional accessory.  
CAUTION!  
Do not place the printer near heaters or volatile, flammable, or  
combustible materials.  
Place the printer on a level and sturdy surface that can withstand the printers  
weight. If tilted, the printer may fall over and cause injuries.  
Do not place the printer in a hot, humid, dusty, or poorly ventilated environment.  
When moving the printer, be sure to unplug the power cord from the outlet. If the  
printer is moved with the power cord connected, it can cause damage to the cord.  
When moving the printer, do not tilt it more than 10 degrees. If tilted excessively,  
the printer may fall over and cause injuries.  
If you need to move the printer over a long distance, consult your Technical  
Representative.  
Environmental Limit  
The printer is capable of operating normally within the following recommended  
environmental limits:  
Temperature range: 50°-89°F (10°-32°C).  
Humidity range: 20-80% RH (no condensation).  
NOTE:  
Sudden temperature fluctuations can affect print quality. Rapid heating of  
a cold room can cause condensation inside the printer, directly interfering  
with image transfer.  
Do not expose the printer to direct sunlight, or the printer's performance may  
decline.  
Safety Information A-9  
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Operating Precautions  
Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer  
while operating.  
Be careful not to touch the hazardous parts near the caution labels.  
Be sure to avoid accidentally powering on the printer or pressing switches on the  
operators panel while operating the printer.  
Never touch the high voltage portions of the printer, where caution labels are  
attached, when the printer is on. It may cause personal injuries if accidentally  
touched.  
Make sure that the printer paper complies with the supplies specifications.  
Printing on paper which does not comply with the specifications may result in  
paper jams and print quality degradation.  
Properly load the paper into the hopper to prevent paper skew and paper jams.  
It is absolutely necessary to follow the procedures and instructions described in  
this manual in order to optimize the printers performance and to assure its safe  
operation.  
VORSICHTSMASSNAHMEN BEIM BETRIEB  
Passen Sie auf, daß sich Krawatten, Ärmel, Hemden und langes Haar beim  
Betrieb nicht im Drucker verfangen.  
Berühren Sie nicht die gefährlichen Teile im Bereich der Aufkleber mit den  
Warnhinweisen.  
Schalten Sie den Drucker nicht versehentlich ein, und drücken Sie während des  
Druckerbetriebs keine Schalter im Bedienerfeld.  
Berühren Sie bei eingeschaltetem Drucker unter keinen Umständen die  
Hochspannungsteile des Druckers, an denen Aufkleber mit Warnhinweisen  
angebracht sind.  
Vergewissern Sie sich, daß das Druckerpapier die Angaben für Materialen erfüllt.  
Drucken auf Papier, das diesen Angaben nicht entspricht, kann zu Papierstaus und  
Einbußen bei der Druckqualität führen. Versehentliches Berühren kann zu  
Verletzungen führen.  
Legen Sie das Papier sachgemäß in den Behälter ein, um Papierstaus und schiefen  
Einzug des Papiers zu vermeiden.  
Es ist underläßlich, daß Sie die in diesem Handbuch beschriebenen  
Verfahrensweisen und Anweisungen befolgen, um die Leistung des Druckers zu  
oprimieren und einen sicheren Betrieb zu gewährleisten.  
A-10 Safety Information  
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SAFETY PRECAUTIONS  
Always keep the area around the printer tidy. Use the printer under the proper  
lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers  
can be pulled forward. Space required in the vicinity of the printer is as follows:  
Front side: 1.2 meters  
Left, right and rear side: 1 meter  
Do not place anything on the printer.  
Do not open any covers during printing operation. It may cause personal injuries  
if moving elements or electrical parts are accidentally touched.  
Be particularly careful when working in the fuser unit area. Do not touch the  
inside of the fuser unit. The fuser unit becomes very hot (approx. 190°C) and it  
may cause personal injuries if accidentally touched.  
Toner and developer are comprised of powdery particles. Avoid inhaling toner or  
developer when it accidentally spills and circulates. If it spills on the floor,  
immediately clean it with water-damped cloth. Do not leave it on the floor. It may  
cause accidents if stepped on as they are slippery beads of metal.  
Limit your operations to those described in this manual. Contact the field engineer  
or service technician for further operations which are not explained in this  
manual.  
This equipment generates ozone. Long-term exposure should be limited to 0.1  
ppm calculated as an 8 hr. time weighted average concentration. Provide proper  
ventilation. Avoid installing the unit in a small room (1000 cubic feet). If  
installing in a space smaller than 1000 cubic feet, frequent ventilation is necessary  
SICHERHEITSVORKEHRUNGEN  
Halten Sie im Bereich des Druckers stets Ordnung. Verwenden Sie den Drucker  
bei den richtigen Lichtverhältnissen (500-1,000 lux).  
Sorgen Sie für ausreichenden Platz um den Drucker herum, damit die Behälter  
herausgezogen werden können. Im Druckerbereich wird folgender Platz benötigt:  
Vorderseite: 1.2 Meter  
Links, rechts und auf der Rückseite: 1 Meter  
Legen Sie keine Gegenstände auf den Drucker.  
Öffnen Sie die Abdeckungen nicht während des Druckvorgangs. Versehentliches  
Berühren beweglicher oder elektrischer Teile kann zu Verletzungen führen.  
Seien Sie bei Arbeiten in Bereich der Fixiereinheit besonders vorsichtig.  
Berühren Sie auf keinen Fall das Innere der Fixiereinheit. Die Fixiereinheit wird  
sehr heiß (etwa 190°C) und versehentliches Berühren kann zu Verletzungen  
führen.  
Safety Information A-11  
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Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das  
Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet  
werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden  
verschüttet, entfernen Sie sie sofort rait einem mit Wasser angefeuchteten Tuch.  
Belassen Sie diese Substanzen nicht auf dem Boden. Dies könnte zu Unfällen  
führen, da Sie auf den schlüpfrigen Metallkügelchen ausrutschen könnten.  
Führen Sie nur die in diesem Handbuch beschriebenen Operationen aus.  
Setzen Sie sich mit dem zuständigen technischen Außendienst oder mit dem  
Kundendienst in Verbindung, wenn Sie Operationen ausführen möchten, die nicht  
in diesem Handbuch beschrieben sind.  
Dieses Gerät erzeugt Ozon. Die langzeitige Belastung solite auf 0.1 ppm.  
berechnet als 8-stündige mittlere Konzentration beschränkt sein. Gute Belüftung  
gewhären und das Gerät nicht in einem kleinen Raum (1000 Kubikuß)  
aufstellen.  
Wird es jedoch in einem kleinen Raum von weniger als 1000 Kubikuß aufgestellt,  
so ist es erforderlich, die Luft öfters aufzufrischen.  
A-12 Safety Information  
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Care of Printer Supplies  
Store the paper, toner, and other supplies in a place free from direct sunlight and  
away from any heating apparatus. Keep them in a dry, cool, clean environment.  
Store paper that has been removed from its wrapper, but not loaded into the  
drawer, in a sealed, plastic bag in a cool, dark place.  
If your hands become soiled with toner, wash them with soap and water  
immediately.  
Safety Information A-13  
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A-14 Safety Information  
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Appendix B  
Specifications  
What This Appendix Contains  
This appendix contains specification information pertaining to the following topics.  
Specifications B-1  
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Specifications  
Base Printer  
Design and specifications are subject to change without notice.  
Item  
Specification  
Electro-Photography.  
Imaging Method  
Exposure System  
Image Resolution  
Semiconductor 2 laser beam (laser diode) scanning.  
600 x 600 dots per inch (dpi).  
Less than 240 seconds after deep sleep mode at  
room ambient 68oF (20o C).  
Warm-up Time  
Up to 70 pages per minute (ppm) A4/Letter (LEF)  
from Trays 1, 2, or 3. (70 ppm printer))  
Continuous Print Speed in  
Simplex mode from Tray 1  
Up to 92 pages per minute (ppm) A4/Letter (LEF)  
from Trays 1, 2, or 3. (92 ppm printer)  
Printable Area  
Controller  
Full size of the paper.  
Egret controller with PowerPC 750 375 MHz.  
Maximum Monthly Duty  
Cycle  
Up to 400,000 prints.  
Nominal Voltage  
200 to 240 V.  
50 Hz or 60 Hz.  
10 A  
Nominal Frequency  
Power Consumption  
65 dBA in operation.  
54 dBA in standby.  
Noise Level  
Operating Temperature and Temperature range: 50° to 90°F (10° to 32°C).  
Humidity  
Humidity range: 20-80% RH (no condensation).  
1000 x 650 x 665mm (H x W x D).  
374.7 lbs. (170 kg).  
Dimensions  
Weight  
Memory Capacity  
128 MB.  
B-2  
Specifications  
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I/O Configurations  
Options are end-user installable with a screwdriver. Only one daughter card can be  
installed in each slot at the same time.  
Port  
Type  
IEEE 1284C parallel port  
Standard  
Ethernet  
---10/100 Base T  
n/a  
--- Management (with add on option only)  
Consumables  
The expected life of consumables follows.  
Consumable  
Life Expectancy  
Toner (900 g bottle)  
Developer Mix (1.5 Kg bottle) 480,000 images (600,000 drum rotations).  
36,000 (5% coverage1).  
Drum Unit  
400,000 images (500,000 drum rotations).  
1,600,000.  
Fuser Unit  
Fuser Cleaning Web  
Toner Collector Bottle  
320,000.  
Every other refill of the toner.  
1
Coverage is calculated per printed sheet and is defined as the ratio of area with toner to the total area of  
the sheet. Toner usage is based on 5% coverage when the toner density level is set to the default value  
(1.3 optical density for solid black areas printed on Xerox 4024 paper). The following items affect toner  
coverage: the printed image content, the paper used, and the condition and calibration of the printer. Actual  
toner usage may vary due to these factors.  
Specifications B-3  
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B-4  
Specifications  
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Appendix C  
Paper Specifications  
Media Guidelines  
Several types of media can be used in the printer, provided they meet certain guidelines.  
This appendix provides criteria for purchasing print media. You will also find  
guidelines for printing on special print media.  
General Media Recommendations  
Use high-quality xerographic paper for printing applications. The paper should be of  
good quality, free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and  
curled or bent edges.  
There are many brands of high quality xerographic paper available to choose from.  
PaperSpecifications C-1  
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Paper Specifications  
Characteristics  
Recommendation  
No. 1 or No. 4 Xerographic (Note 1)  
Paper Grade  
Fiber Composition  
Color  
100% chemical wood pulp  
White or pastel color  
Ash Content  
18% maximum (Notes 2 and 4)  
Kaolin or china clay (aluminosilicate) or calcium carbonate.  
Titanium dioxide or magnesium silicate may be added to improve  
brightness.  
Filler  
Grain Direction  
CaCO3 Content  
Cutting Method  
Parallel to the long dimension (grain long)  
0% (Paper that contains CaCO3 can drastically reduce fuser life.)  
Rotary precision cut (Lennox, Will, or equivalent)  
Length and width: ± 0.787 mm (± 0.031 in.)  
Squareness: all corners 90° ± 0° 6′  
16 to 110 lb (60 to 199 g/m2) (See Notes 3 and 4)  
Cutting Tolerance  
Basis Weight  
Caliper  
16 to 19 lb (60 to 72 g/m2): 3.5 to 5.0 mils (90 to 127 µm)  
20 to 24 lb (75 to 90 g/m2): 3.2 to 4.0 mils (81 to 102 µm)  
16 to 19 lb (60 to72 g/m2): 70 to 170 Sheffield units  
Smoothness (Sheffield)  
20 to 24 lb (75 to 90 g/m2): 100 to 200 Sheffield units  
Porosity (Gurley)  
10 sec/100 ml minimum  
Coefficient of Static Friction  
Surface Sizing  
0.35 to 0.62 (Notes 3 and 5)  
Starch - Do not use synthetic surface sizing  
Acid Rosin or synthetic  
(alkylketene dimer or alkyl-succinic anhydride)  
Internal Sizing  
16 to 19 lb (60 to 72 g/m2): MD 1.4 min./CD: 0.5 min.  
Stiffness (Taber)  
20 to 24 lb (75 to 90 g/m2): MD 1.7 to 4.5 min./CD: 0.8 to 2.4 min.  
Moisture Content  
Surface Resistivity  
3.7% to 5.5% by weight (Notes 3 and 4)  
5 x 109 to 1 x 1012 ohms (Notes 3 and 6)  
NOTES:  
1. The No. 1 or No. 4 designation applies only in the U.S.  
2. Testing method - Technical Association of the Pulp and Paper Industry (TAPPI).  
3. Testing method - American Society for Testing and Materials (ASTM).  
4. Testing method - International Organization for Standardization (ISO).  
5. Use 127 mm/min (5.0 in./min.) pull rate.  
6. Isolate the test specimen from the metal backing plate with a piece of smooth,  
nonconductive polyester film, at least 0.254 mm (0.010 in.) thick; use 100 volts.  
C-2  
Paper Specifications  
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Paper Weight  
Paper weight (also referred to as basis weight) for the U.S. market is measured as the  
weight in pounds of a ream of paper in the basic size for that grade of paper. The basic  
size differs between the various grades of paper. For cross reference information of  
basis weight for different paper types, see the table below.  
Using the metric system, basis weight is measured as the weight of one square meter of  
paper and is expressed in grams per square meter or g/m2.  
General media weight guidelines for the printer are:  
PAPER TYPE (GRADE) U.S. MARKET  
METRIC  
BOND*  
LEDGER*  
XEROGRAPHIC  
LASER  
OFFSET*  
INDEX*  
BASIC 17 in. x 22 in.  
25 in. x 38 in.  
635 x 965 mm  
25.5 in. x 30.5 in.  
648 x 775 mm  
g/m2  
SIZE  
432 x 599 mm  
16  
20  
24  
28  
32  
36  
40  
50  
60  
70  
80  
90  
100  
105  
110  
135  
33  
42  
50  
58  
67  
75  
83  
90  
92  
110  
60  
75  
90  
105  
120  
135  
150  
163  
175  
199  
BASIS 40  
WEIGHT 42  
44  
53  
NOTES:  
1. Commercially available paper is in bold.  
2. Paper denoted with (*) should not be used unless specifically formulated  
for laser printers. Refer to page C-2 for additional information.  
3. All weights are for 500 sheets.  
Paper Color  
Colored paper refers to pastel-colored paper only. Dark colors may affect printer  
operation. Colored paper should meet the same specifications as white. It is also  
recommended that colored paper be tested for potential problems before ordering large  
quantities.  
Paper Specifications C-3  
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Paper Composition  
Use paper made from 100% chemical wood pulp. Paper that contains mechanically-  
pulped wood or cotton is not recommended due to natural impurities, such as CaCO3,  
that can contaminate the surface of the photoconductor, thereby decreasing the life of  
the photoconductor and/or the fuser.  
Do not use coated paper containing material that will melt, vaporize, offset, discolor,  
or release hazardous emissions when exposed to high temperatures.  
CAUTION!  
Do not use paper that contains CaCO3 as it can drastically reduce fuser life.  
Paper Cut  
Paper cut is another significant factor affecting printer performance. The cut sheet is  
produced by cutting a larger stack of paper. If a dull cutter is used, the paper will have  
ragged edges, or what is called a burr.This burr can cause such problems as paper  
jam, multiple feed, and large amounts of paper dust. Refer to Paper Specificationson  
page C-2 for additional information.  
Paper  
Dull Cut  
Paper  
Sharp Cut  
Paper Friction  
The frictional properties of paper are very important for reliable paper picking.  
Improper friction properties can cause poor pick up and multi-sheet feeding. High  
quality xerographic paper has uniform friction. Refer to Paper Specificationson  
page C-2 for additional information.  
C-4  
Paper Specifications  
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Paper Smoothness  
Paper smoothness affects print quality and paper handling. Paper should not have a  
rough texture. A rough texture provides poor toner adhesion, particularly in black fill”  
areas. Neither should the paper be too smooth, as this can also affect toner adhesion.  
Paper that is too smooth has inadequate friction and can cause paper handling  
difficulties. Do not use paper with embossed or raised surfaces. Spotty printing and  
misfeeding may occur. Refer to Paper Specificationson page C-2 for additional  
information.  
Paper Fusing  
Paper used in the printer must withstand the effects of the fusing process. It should not  
melt, discolor, vaporize, offset, or delaminate at the following temperature for 1/2  
second: 205oC (401oF).  
Moisture  
Moisture affects both paper curl and print quality. Excessive moisture can cause the  
following things:  
Wavy edges  
Tight edges  
Paper curl  
Faded printing  
An increase in humidity can cause paper to develop wavy edges. This occurs because  
the edges absorb moisture while the rest of the ream remains unaffected. This can cause  
paper skewing and inability to pick paper. Wave is measured as shown below. Do not  
use paper with a wave of more than 2 mm.  
Less than 2 mm  
If there is a decrease in humidity the edges can lose moisture. This causes them to  
contract resulting in tight edges. Tight edges are measured as shown below. Do not use  
paper with tight edges of more than 6 mm.  
Less than 6 mm  
Paper Specifications C-5  
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Paper Curl  
Paper curl is a very significant factor in printer performance. It can affect the printer in  
the following ways:  
Paper jam, paper skew and ability to be picked up  
Paper stacking uniformly in the output stacker  
Paper wrinkles through the heat roller (fuser).  
Nearly all paper has curl or a tendency to curl. Curl can occur after the paper passes  
through the printers fuser where it is exposed to high temperatures. In most paper, curl  
results from unusually large, sudden, or uneven changes in the moisture content.  
Acceptable Paper Curl  
Less than 10 mm  
How to Avoid Paper Curl  
Use high-quality xerographic paper.  
Store the paper in a moderate environment (40% to 60% relative humidity).  
Minimize humidity changes throughout the day in the printer room.  
Minimize the humidity difference between the paper storage area and the printer  
room. If the humidity difference is considerable, move the paper into the printer  
room a few days before to allow the paper to adjust to the printer room  
environment.  
Wrap the unused paper properly in moisture-resistant wrappers to protect the  
paper from moisture absorption or loss.  
C-6  
Paper Specifications  
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Recycled Paper  
Recycled paper is made from used paper. The used paper is dissolved into fibers and  
then mixed with new paper fibers. However, various kinds of low-grade used paper  
(such as newspapers and magazines) are added to high-grade old paper. The paper  
manufacturer must have a high level of expertise and exercise strict controls regarding  
the use of used paper in recycled paper production. Therefore, it is recommended that  
paper sold as xerographic recycled paper also be sufficiently tested before using. The  
most important factor is the length of time the paper can keep its stabilized quality. It  
is recommended that a small sample (about 2,000 sheets) of recycled paper be tested in  
the printer and the reliability in paper feed and print quality is confirmed continuously  
over several months.  
Grain Direction  
The direction of paper fibers greatly affects paper curl and deformation. High quality  
xerographic paper is manufactured with the fibers oriented evenly in the same direction  
(grain long). The direction of the grain can be determined by tearing the paper. A clean  
tear indicates the grain direction as shown below.  
Grain  
Direction  
Grain  
Direction  
Paper Smoothness  
Paper smoothness affects print quality and paper handling. Paper should not have a  
rough texture. A rough texture provides poor toner adhesion, particularly in black fill”  
areas. Neither should the paper be too smooth, as this can also affect toner adhesion.  
Paper that is too smooth has inadequate friction and can cause paper handling  
difficulties. Do not use paper with embossed or raised surfaces. Spotty printing and  
misfeeding may occur.  
Paper Specifications C-7  
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Special Media  
The printer can use special media that has been designed and treated for xerographic  
use.  
Preprinter paper  
Prepunched paper  
Index paper  
Adhesive labels  
Perforated paper  
Tab paper  
Transparencies  
It is recommended that a small sample (500 to 1000 sheets) of the special paper be  
tested before production quantities are purchased. Testing small samples can give a  
fairly good indication of what to expect in terms of print quality and toner adhesion;  
however, only long term tests involving several thousand sheets can begin to provide  
reliable data about characteristics like environmental changes, paper path reliability,  
paper dust contamination, loose filler, etc. It is recommended that initial orders of  
special supplies be limited to a 30-60 day supply until it has have proven to perform  
well over a long period of time.  
Preprinted Paper  
It is very important to work closely with the paper supplier when designing and  
ordering preprinted paper. To avoid problems with preprinted forms, observe the  
following guidelines:  
Forms must be printed with heat-resistant ink that will not melt, vaporize,  
delaminate, or release hazardous emissions when subject to heat. Refer to Paper  
Fusingon page C-5 for additional information.  
Minimize the amount of ink used in printing. Avoid print designs that use large  
quantities of ink. Perform screen printing if a large area needs to be printed.  
C-8  
Paper Specifications  
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Ink Recommendations  
Ink used in preprinting should be non-volatile and oily. Ink suitable for pre-printing is  
cured by:  
Ultraviolet or heat (cured for 1 day)  
Oxidative polymerization (cured for 7 days)  
Ink cured by heat (Tinplate Ink)  
Before using preprinted forms, make sure the ink is completely cured to prevent it from  
transferring to the printers rollers and contaminating the internal printer mechanism.  
The following inks are not suitable for preprinting:  
Quick set ink  
Ink dried by evaporation  
Cold set ink  
Ink dried by sedimentation or deposition  
Ink dried by penetration  
NOTE:  
Preprinted paper should still meet the paper specifications after the  
preprinting process is complete.  
Paper Curl in Preprinted Paper  
Preprinting can result in paper curl. Generally, the amount of paper curl depends on  
which side of the paper is printed first. Refer to Paper Curlon page C-6 for more  
information.  
Paper Specifications C-9  
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Prepunched Paper  
Prepunched paper should be flat and without deformation. Do not use paper with  
ragged or damaged hole edges. Any paper pieces resulting from the punching operation  
and paper dust should be removed before using.  
Use prepunched paper with holes that conform to the following specifications:  
Maximum of four holes.  
Maximum hole diameter of 8.0 mm (0.315 in.).  
Holes must not be located in or protrude into the shaded area shown below.  
5 mm  
5 mm  
(0.2 in)  
(0.2 in)  
5 mm  
(0.2 in)  
5 mm  
(0.2 in)  
C-10 Paper Specifications  
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Adhesive Labels  
An adhesive label is paper with a pressure-sensitive adhesive backing. Label stock  
consists of three components: the top or face sheet, the adhesive, and the liner or carrier  
sheet, sometimes referred to as the backing. Note the following points about label  
stock:  
When exposed to the heat of the fuser, the label stock should not curl  
significantly, and the adhesive should remain stable so that it does not release any  
hazardous emissions. Refer to Paper Fusingon page C-5 for more information.  
No adhesive should be exposed between the labels or along the edge of the label  
backing.  
CAUTION!  
Adhesive that comes in contact with the printer may contaminate the  
photoconductor and the internal printer mechanism. To test label stock for  
adhesive exposure, press a sheet of plain paper against a sheet of label  
stock. The plain paper should not adhere to the label stock at all.  
Do not use labels with wrinkles, bubbles or any indication of delamination.  
Fan the label stock before loading it into the tray.  
Do not use label stock when printing in duplex mode.  
Do not use label stock that has some of the labels removed.  
Purchase minimum quantities of label stock to avoid the need to store it for longer  
than 6 months from the date of manufacture.  
Test any label stock you are considering to verify its performance in your printer.  
Paper Specifications C-11  
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Adhesive Label Configuration  
The illustration on the left shows label stock with space between the individual labels.  
This can cause paper jams and/or labels to peel off during the printing process. The  
illustration on the right shows the recommended label stock without spaces between the  
purchasing label stock.  
Label  
Label  
Backing  
Label  
Sheet  
Sheet  
Backing  
Backing  
Sheet  
Not Recommended  
Recommended  
Storing Labels  
Store the labels in a clean, dry location where the temperature can be maintained  
at 18° to 24°C (64° to 70°F) and the relative humidity does not exceed 55%.  
Allow the labels to adjust to the printer room environment before opening the  
label carton or package. Move the labels into the printer room at least 24 hours  
prior to opening the carton or package.  
Leave the labels in the original package until printing is ready to begin. Replace  
the unused labels in the original package and then reseal the package with tape or  
store the unused labels in a plastic bag.  
Do not leave labels in the hopper of an inactive printer overnight or for long  
periods of time.  
Use the labels on a first-in, first-out basis.  
C-12 Paper Specifications  
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Adhesive Label Specifications  
Use the following specifications when purchasing label stock.  
Characteristics  
Total Basis Weight  
Recommendation  
32 lb (160 g/m2) (includes face sheet,  
adhesive, and carrier)  
Notes 2 and 4  
Caliper  
5.7 mils (145 µm) maximum (includes face  
Notes 1, 2, and 4  
sheet, adhesive, and carrier)  
Face Stock Smoothness (Sheffield)  
Notes 1, 2, and 3  
100-200 Sheffield units  
Coefficient of Static Friction  
Surface Sizing  
0.35 to 0.62  
Starch - Do not use synthetic surface sizing  
Acid rosin or synthetic (alkylketene dimer or  
alky-succinic anhydride)  
Internal Sizing  
NOTES:  
1. Testing method - Technical Association of the Pulp and Paper Industry  
(TAPPI).  
2. Testing method - International Organization for Standardization (ISO).  
3. The test must be conducted on a large, unscored section of face stock to  
prevent interference by the score lines.  
4. Refers to the adhesive label, including the face stock, adhesive, and the  
carrier sheet.  
Paper Specifications C-13  
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Perforated Paper  
A perforation is a series of holes punched through the paper to aid in the separation of  
one piece from another. Perforated paper can cause jams, misfeeds, and even printer  
damage. The following guidelines should be used when ordering perforated paper:  
Perforations should be free from any burrs and paper dust to avoid multiple feed,  
contamination, or paper jam problems.  
Avoid use of perforations that are not flat.  
Not Recommended  
The ratio of cut to uncut in a perforated line should be 1:1.  
Cut  
Uncut  
Perforations must not extend to the edge of the page. The minimum distance from  
perforation to edge of the pages is 50 mm.  
The maximum number of perforated lines per page is 3 horizontal and 2 vertical.  
Vertical Perforation  
VricPrfrtn  
Max. 2  
Feed Direction  
Perforation does  
not extend to  
edge of paper  
Horizontal Perforation  
Max. 3  
C-14 Paper Specifications  
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Do not print within a 5 mm area around the perforations.  
5 mm  
(0.2 in)  
5 mm  
(0.2 in)  
Tab Stock  
The following sizes and weights of tab stock are supported.  
Tab Cut  
Paper Size  
Paper Weight  
3-cut  
5-cut  
8-cut  
A4/Letter  
A4/Letter  
A4/Letter  
90 lb/110 lb  
90 lb/110 lb  
90 lb/110 lb  
Transparencies  
Transparency stock is used primarily to create images that can be used with projection  
equipment. Transparencies are made from polyester film that has been specially coated  
to allow toner to stick to it. Transparencies cannot be printed in duplex mode.  
When using transparencies, the following suggestions may improve performance.  
To reduce sticking, fan the transparencies before loading.  
If excessive paper jams should occur in the paper path after the fusing process,  
load transparencies in the MBT and print them in face-up mode.  
Paper Specifications C-15  
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Printing Guidelines  
Printable Area  
Printable area means the area of the page on which you can print. Print quality can  
degrade when printing outside the following print area:  
The printable area is 6 mm (0.24 in) from the top, 8 mm (0.31 in) from the  
bottom, and 5 mm (0.2 in) from the left and right sides of the paper.  
The printable area is 3 mm (0.12 in) from the edge of any punched holes to  
minimize printer contamination.  
The printable area is marked with diagonal lines.  
5 mm  
5 mm  
(0.2 in)  
(0.2 in)  
3 mm  
(0.12 in)  
6 mm  
(0.24 in)  
Hole  
8 mm  
(0.31 in)  
Preprinted Lines  
When using a form with preprinted lines the text must be placed a minimum of  
2.5 mm (0.10 in) away from the lines.  
2.5 mm  
(0.1 in)  
2.5 mm  
(0.1 in)  
Line  
2.5 mm  
(0.1 in)  
A B C D E F .................... W X Y Z  
Line  
Line  
C-16 Paper Specifications  
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Glossary  
Numbers  
10/100 BaseT. IEEE 802.3 specification, using unshielded twisted pair wiring and  
running at 10/100 Mbps.  
A
ANSI. American National Standards Institute. The coordinating body for voluntary  
standards groups within the United States. ANSI is a member of the International  
Organization for Standardization (ISO).  
AppleTalk. A series of related communications protocols introduced and maintained  
by Apple Computers.  
ASCII. American Standard Code for Information Interchange. A standardized coding  
system for assigning numerical codes to letters and symbols.  
Auto Cascade. Automatically chooses the next paper tray when the first tray is empty.  
B
Baud. A unit of speed in data transmission equal to one bit per second.  
Bi-directional. Bi-directional parallel signals allow printer status messages to appear  
on the computer screen.  
Bit. A binary digit (0 or 1), which is the smallest unit of information used by a printer  
or computer.  
Bits per second (bps). Not same as baud.  
Byte. A unit of information consisting of 8 bits.  
C
Cache memory. Dynamic memory used for short term. Allows rapid access to  
frequently used data.  
Cancel. A button on which the user clicks to end a specific process or action.  
CD-ROM. Compact Disc Read-only Memory.  
Centronics Parallel. An IBM-PC communications standard. An interface for  
connecting printers and other peripheral devices to a computer. Also see Parallel  
Interface.  
Consumables. Items such as toner and/or developer (EP Cartridge) that the printer  
consumes.  
Glossary-1  
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Control Code. A type of PCL language command. An ASCII character that initiates a  
printer function.  
Controller. The board that controls the engine. Contains firmware, I/O connectors,  
RAM, and the main CPU.  
CPI. Characters Per Inch.  
CPU. Central Processing Unit.  
D
Data. Factual information, commonly organized for analysis.  
Database. Body of data manipulated by a database program.  
Density. The degree of darkness of a printed image.  
Desktop. Refers to the working area on the screen where the cursor is active on your  
computer.  
Dialog box. A box that appears on the screen to request information.  
DOS. Disk Operating System.  
DOT. Use dot, not bit to describe an individual screen pixel.  
Dots per inch (dpi). A measure of the resolution of a printed page.  
Download. The process of transferring data from a host to a printers or print servers  
internal memory or hard drive.  
E
EMI. Electro-Magnetic Interface.  
Emulations. Printers ability to imitate another printer by accepting and acting on the  
same commands as the emulated printer (e.g., LJ III emulation).  
Escape Sequence. PCL escape sequences consist of two or more characters. The first  
character is always the escape character, identified by the EC symbol and is a control  
code the printer uses to identify a string of characters as a printer command. As the  
printer monitors incoming data from a computer, it looks for the character. When it  
appears, the printer reads it and its associated characters as a command to be performed,  
and not as data to be printed.  
ESD. Electro-static Discharge.  
Ethernet. A baseband LAN specification invented by Xerox Corporation and  
developed jointly by Xerox, Intel, and Digital Equipment Corporation. Ethernet  
networks operate at 10 Mbps using CSMA/CD to run over coaxial cable.  
EtherTalk. AppleTalk protocols running on Ethernet.  
Exit. To leave or quit a program.  
Glossary-2  
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F
Face down. Printed pages that exit the printer printed side down.  
Face up. Printed pages that exit the printer printed side up.  
Factory Defaults. Printer settings applied when the printer is manufactured.  
H
HCF. High Capacity Feeder.  
HDD. Hard Disk Drive.  
I
IEEE. Institute of Electrical and Electronic Engineers.  
Image Area. Refers to the printable area of a page.  
Initialize. To establish the initial default status of the printer by turning on the printer.  
I/O Connector. Input/output connector that attaches the computer to the printer is  
connected here (e.g., parallel, serial, LocalTalk, Ethernet).  
IP. Internet Protocol. This is layer 3 (network layer) protocol that contains addressing  
information and some control information that allows packets to be routed.  
ITU-TSS. An international organization that develops communications standards.  
Formerly, CCITT.  
L
LAN. Local Area Network.  
LCD. Liquid Crystal Display.  
LED. Light Emitting Diode. A semiconductor light source that emits visible light or  
infrared radiation.  
M
MAC. Media Access Control.  
MBT. Multi-bypass Tray. For automatic printing of small jobs or manual feeding of  
single sheets (including bond, postcard, overheads, labels, and odd-sized print media).  
Multimedia. The printers Multimedia Feeder can be used for various paper sizes,  
transparencies, and envelopes.  
N
NIC. Network Interface Card.  
Glossary-3  
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O
OCP. Operator Control Panel.  
Operating System. Software that controls the execution of programs.  
Orientation. Position of the print on the page. In Portrait orientation, the print runs  
from the top to bottom margins across the narrow width of a sheet of paper. In Land-  
scape orientation, the print runs from the left to right margins along the length of a sheet  
of paper.  
OSI. Open Systems Interconnection. A logical structure for network operations (ISO),  
to enable multi-vendor equipment interoperability. A seven-layer network protocol  
standard.  
P
Paper Size. Physical dimensions of the paper.  
Parallel Interface. An interface that sends data 8 bits at a time. The printers parallel  
interface may be configured for bidirectional (two-way) communications between a  
user system and the printer.  
Parity check. The process of checking the integrity of a character.  
PCL. Hewlett-Packard Printer Control Language.  
PDF. Portable Document Format.  
PDL. Page Description Language.  
Pixel. In electronic publishing, a basic unit of digital imaging.  
Porosity. The ratio of the volume of pores in a material to the volume of the whole, as  
in a percentage of the volume of pores through which light may pass through paper.  
Port. Designates a pathway for the flow of data in or out of a device.  
PostScript. A registered trademark of Adobe Systems, Inc.  
PPD. PostScript Printer Description file.  
Printable area. Area of the physical page in which the printer is able to place a dot.  
PROM. Programmable Read-Only Memory.  
PWB. Printed Wiring Board.  
Q
Queue. A destination for a sequence of stored data or programs awaiting processing,  
as in files waiting in line to be sent to the printer.  
Glossary-4  
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R
RAM. Random Access Memory. A type of internal memory that stores data  
temporarily.  
ROM. Read-only Memory. A type of internal memory that is used to store programs  
and data vital to the printers basic operation permanently.  
S
ScanCenter. An option provided for walk-up copying. Also referred to as ICS in the  
Guide.  
SCSI. Small Computer System Interface.  
Serial interface. An interface that sends data one bit at a time over a single line.  
SIMM. Single In-line Memory Module.  
SNMP. Simple Network Management Protocol. Printer Monitor uses SNMP to retrieve  
printer status and to intercept traps generated by the printer whenever its status changes.  
The information is displayed through a graphical interface  
Startup. The act or process of setting into operation or motion, as in starting up your  
system with a startup disk.  
Symbol set. A predefined set of characters (glyphs) and the numeric codes that the  
computer sends to the printer to represent the characters.  
System. A broad term to include a computer and any peripheral devices, accessories,  
and software.  
T
TCP/IP. Transmission Control Protocol/Internet Protocol. The two best known  
protocols often thought of as one protocol. TCP corresponds to layer 4 (transport layer)  
of the OSI reference model, and provides reliable data transmission. IP corresponds to  
layer 3 (network layer) and provides connectionless datagram service. U.S. Department  
of Defense developed TCP/IP in the 1970s to support the construction of worldwide  
internetworks.  
Telnet. Standard Internet terminal emulation protocol.  
Token Ring. A token passing LAN developed and supported by IBM.  
Toner. Imaging material used in electrophotography and some off-press proofing  
systems. The material that is used to create the physical image on the page.  
Glossary-5  
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V
Virtual printer. A logical printer definition within the physical printer. To the network  
server and workstations, each virtual printer appears as a single physical printer.  
VMS. Digital Equipment Corporation (DEC) operating system.  
VPT. Virtual Printer Technology. The virtual printer feature of a printer that allows it  
to appear as multiple printers to other network workstations.  
W
WAN. Wide Area Network.  
Z
Zone. A logical group of nodes within a network separated by routers, bridges, or  
gateways.  
Glossary-6  
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Index  
short stacking 2-8  
short stacking mode 2-16  
Contrast option 2-5, 2-8  
Country Code option 2-6  
Cover Sheet Feeder 1-6  
custom paper, setting size 3-15  
Custom Size option 2-4  
customer support 1-ix  
A
A3 option 2-4  
A4 LEF option 2-4  
A4 SEF option 2-4  
A4 Tab LEF option 2-4  
A5 option 2-4  
accounting reports B-1  
Ack Pulse Width option 2-6  
adding fonts and macros 1-3  
adding toner 4-3  
adhesive labels. See labels D-11  
Advanced Finisher 1-2  
description 1-5  
D
Date option 2-6  
Default Output option 2-4, 2-11  
deleting print jobs B-1  
Demo option 2-3, 2-13  
demo report 2-13  
Density Scale option 2-4  
developer mix  
ash content, specification D-2  
B
B4 option 2-4  
B5 option 2-4  
exhausting 4-7  
base printer, specifications C-2  
basis weight, specification D-2  
Best Fit option 2-4  
Bond option 2-4  
life expectancy 4-2  
replacing 4-7  
Developer Mix option 2-5  
DHCP option 2-6  
Diagonal Lines option 2-4  
Disk Directory option 2-3, 2-13  
disk directory report 2-13  
display additional menu options 2-9  
documentation B-1  
drum unit  
Booklet Finisher  
error codes 5-15  
menu 2-3, 2-7  
OCP Menu 2-14  
options 2-14  
paper size and weight 5-15  
Booklet Tray 1-6  
Boot Method option 2-6  
Brightness option 2-5  
life expectancy 4-2  
replacing 4-12  
Drum Unit option 2-5  
duplex printing  
loading paper 3-12  
troubleshooting 5-4  
Duplex-Always option 2-4  
C
Calendar option 2-6  
caliper, specification D-2  
cancel menu selection 2-9  
cancel printing B-1  
E
Color option 2-4  
components C-2  
confirm menu selection 2-9  
Consumable options 2-5, 2-12  
consumables  
life expectancy 4-2  
replacing 4-2  
Container Stacker 1-2, 2-8, 2-16  
early warning reports, printing B-1  
edge-to-edge printing D-16  
elevator tray 1-5, 1-6  
Emulation option 2-6  
Energy Save Mode option 2-6  
Energy Save Time option 2-6  
environmental limits A-9  
error codes, Booklet Finisher 5-15  
Index-1  
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error logs, printing B-1  
error messages 5-5  
Executive option 2-4  
Exhaust option 2-5  
I
I/O configurations 1-3, C-3  
Inactivity option 2-5  
Information icon 2-9  
exhausting developer mix 4-7  
input trays 3-3  
Inserter option 2-7, 2-8, 2-14, 2-15  
interface configuration C-3  
Internet, remote access to the printer 1-3, B-1  
Intranet, remote access to the printer 1-3, B-1  
IP Address option 2-6  
F
finisher  
description 1-6  
Finisher Menu 2-3, 2-7, 2-14  
Container Stacker 2-8, 2-16  
Publishing Finisher 2-8, 2-15  
Finisher, Advanced  
description 1-5  
J
Jam Recovery option 2-4  
Jitter option 2-4  
flowchart  
Job Timeout option 2-3, 2-4  
Jobs Menu 2-3, 2-10  
menu structure 2-3  
troubleshooting 5-2  
Web site layout B-2  
Folder option 2-7, 2-8, 2-14, 2-15  
Folio option 2-4  
Font Summary option 2-3, 2-4  
Fonts option 2-3, 2-13  
friction, specification D-2  
front cover 1-5, 1-6  
fuser cleaning web 4-2  
fuser temperature D-5  
fuser unit, replacing 4-15  
Fuser Web option 2-5  
L
Label option 2-4  
labels D-11  
configuration D-12  
specifications D-13  
landscape printing, loading paper 3-12  
Language options 2-5, 2-12  
Large Letters option 2-4  
Ledger option 2-4  
LEF 3-3  
Legal option 2-4  
G
Letter LEF option 2-4  
Letter SEF option 2-4  
Letterhead option 2-4  
LetterTab LEF option 2-4  
LetterTab option 2-4  
loading paper  
Gateway Address option 2-6  
GhostG option 2-4  
H
for binding 3-12  
for duplex printing 3-12  
in HCF 3-10  
in high capacity feeder 3-10  
in MBT 3-8  
in multi-bypass tray 3-8  
in tray 1 3-4  
in tray 2 3-6  
in tray 3 3-6  
portrait vs. landscape 3-12  
tab stock 3-14  
Half Tone option 2-4  
HCF  
clearing paper jams 4-24  
description 1-5, 1-6  
loading paper 3-10  
top cover 1-5, 1-6  
Help icon 2-9  
high capacity feeder  
clearing paper jams 4-24  
description 1-5, 1-6  
loading paper 3-10  
top cover 1-5, 1-6  
Home Page B-3  
long side binding 3-12  
LPD Queuing option 2-4  
HTTP Port option 2-6  
Index-2  
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ink recommendations D-9  
prepunched D-10  
hole locations D-11  
sizes 3-3  
smoothness D-5  
specifications D-2, D-10  
storing 3-2  
M
Main Menu 2-10  
MBT  
clearing paper jams 4-24  
description 1-5, 1-6  
loading paper 3-8  
media guidelines D-1  
menu options 2-3  
types 3-3  
unacceptable 3-2  
weight 3-2, D-3  
menu structure 2-3  
Mode option 2-6  
MOP 1-2  
More Options icon 2-9  
multi-bypass tray  
paper feed block area, clearing paper jams 4-21  
Paper Size options 2-4  
paper size, setting 3-5, 3-6  
Paper Source option 2-4, 2-11  
Paper Type options 2-4  
Paper Weight option 2-4  
paper, clearing jams  
from high capacity feeder 4-24  
from multi-bypass tray 4-24  
from paper feed block area 4-21  
from tray 1 4-23  
clearing paper jams 4-24  
description 1-5, 1-6  
loading paper 3-8  
Multiple Original Printing 1-2  
N
from tray 2 4-23  
Network option 2-6  
network protocol 1-3  
network support 1-3  
from tray 3 4-23  
from vertical path cover 4-18  
tab stock recovery 4-25  
paper, loading  
for binding 3-12  
for duplex printing 3-12  
in HCF 3-10  
O
OCP 1-4  
display messages 5-5  
illustration 2-2  
in high capacity feeder 3-10  
in MBT 3-8  
Main Menu 2-10  
menu structure 2-3  
options 2-5  
in multi-bypass tray 3-8  
in tray 1 3-4  
in tray 2 3-6  
OCP options 2-12  
offset, setting 3-15  
Options 2-4, 2-11  
options and features, printer 1-2  
ordering  
in tray 3 3-6  
portrait vs. landscape 3-12  
preprinted paper 3-13  
special media 3-11  
tab stock 3-14  
Parallel option 2-6  
spare parts 1-ix  
supplies 1-ix  
Password option 2-6  
passwords 2-17, B-1  
pause the printer 2-9, 2-10  
PCL Fonts 2-3  
PCL option 2-6  
PCL Startup File 1-3  
PCL5e support 1-3  
P
paper 3-2  
colored D-3  
composition D-4  
curl D-6  
cut D-4  
fusing D-5  
Plain option 2-4  
portrait printing, loading paper 3-12  
PostScript Fonts 2-3  
PostScript Level III 1-3  
PostScript option 2-6  
power specifications A-7  
moisture content D-2  
preprinted 3-13  
Index-3  
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power switch 1-5, 1-6  
Preprinted option 2-4  
preprinted paper, loading 3-13  
Prepunched option 2-4  
prepunched paper, loading 3-11  
print area D-16  
Print Errors option 2-4  
print media, recommendations D-1  
printer  
custom paper size 3-15  
offset 3-15  
paper size 3-5, 3-6  
tray adjust 3-15  
Setup Menu 2-5  
Setup Menu option 2-10  
Setup option 2-12  
short side bind 3-12  
short stacking 2-8, 2-16  
simple output tray 1-2  
Small to Large option 2-4  
smoothness, specification D-2  
Software Log option 2-6  
Solid Black option 2-4  
spare parts, ordering 1-ix  
Special option 2-4  
care and maintenance 4-1  
documentation B-1  
features and options 1-2  
input trays 3-3  
remote access 1-3  
printer language support 1-3  
Printer Menu 2-10, 2-11  
Printer Status page B-4  
printing  
specifications  
base printer C-2  
early warning reports B-1  
error logs B-1  
power A-7  
Square Blk/Skew option 2-4  
Stapler option 2-7, 2-8, 2-14, 2-15  
Startup File 1-3  
Statement SEF option 2-4  
Static option 2-6  
printer documentation B-1  
statistical reports B-1  
printing reports 2-13, B-1  
Public R/W option 2-6  
Publishing Finisher 1-2, 2-8, 2-15  
statistical reports, printing B-1  
status bar 2-9  
Status option 2-3  
Status options B-2  
R
Recycled option 2-4  
related documents 1-viii  
replacing  
stiffness, specification D-2  
Subnet Mask option 2-6  
Summary option 2-3, 2-13  
summary report 2-13  
Super B option 2-4  
consumables 4-2  
developer mix 4-7  
drum unit 4-12  
supplies, ordering 1-ix  
Supply option 2-5  
fuser unit 4-15  
toner collector bottle 4-6  
reports  
surface resistivity, specification D-2  
switch back area 1-6  
accounting B-1  
early warning B-1  
error logs B-1  
switch back cover 1-5  
System options 2-5, 2-6, 2-12, B-2  
system password 2-17, B-1  
printing B-1  
statistical B-1  
T
Reports Menu 2-3, 2-10  
Reports option 2-13  
Reset option 2-6  
tab stock  
clearing paper jams 4-25  
loading 3-14  
specifications D-15  
temperature, fusing D-5  
Test Print option 2-4, 2-11  
Text File 4% option 2-4  
Time option 2-6  
S
safety information A-1  
SEF 3-3  
Service options 2-5, 2-12, B-2  
service password 2-17, B-1  
setting  
Time Zone option 2-6  
toner  
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adding 4-3  
collector bottle cover 1-5, 1-6  
disposing 4-7  
life expectancy 4-2  
supply cover 1-5, 1-6  
toner collector bottle  
life expectancy 4-2  
replacing 4-6  
transparencies D-15  
Transparency option 2-4  
Transparency-pp option 2-4  
tray 1 1-5, 1-6  
clearing paper jams 4-23  
loading paper 3-4  
tray 2 1-5, 1-6  
clearing paper jams 4-23  
loading paper 3-6  
tray 3 1-5, 1-6  
clearing paper jams 4-23  
loading paper 3-6  
Tray Adjust option 2-4  
tray adjust, setting 3-15  
tray size markers 3-5, 3-6  
Trimmer option 2-8, 2-15  
troubleshooting 5-1  
common problems 5-3  
duplex printing 5-4  
flowchart 5-2  
print quality 5-4  
printing problems 5-4  
U
upper tray 1-5  
V
vertical path cover  
clearing paper jams 4-18  
description 1-5, 1-6  
Virtual Printer Technology 1-3  
VPT 1-3  
W
Wait Timeout option 2-4  
waste materials, disposing of 4-7  
Web Utilities 1-3, B-1  
Home Page B-3  
layout B-2  
menus B-2  
passwords B-1  
Printer Status page B-4  
Index-5  
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Safety Information  
General  
For the safety of the personnel and the product, operate the equipment according  
to the instructions in this user’s guide. The manufacturer will not be responsible  
for any problems or damage that arise from improper use.  
Electrical specifications and safety regulations differ from country to country.  
Only purchase products and consumables designed to be used in your country. Do  
not take the product or consumables to other countries.  
Laser Safety  
This printer is certified as a Class 1 laser product under the U.S. Department of Health  
and Human Services (DHHS) Radiation Performance Standard according to the Radi-  
ation Control for Health and Safety Act of 1968. This means that the printer does not  
emit hazardous laser radiation.  
Since radiation emitted inside the printer is completely confined within the protective  
housings and external covers, the laser beam cannot escape from the machine during  
any phase of user operation.  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug  
Administration implemented regulations for laser products on August 1976. These reg-  
ulations apply to laser products marketed in the United States. The label on the printer  
indicates compliance with the CDRH regulations and must be attached to laser products  
marketed in the United States.  
This printer is classified as a Class 1 laser product both under EN60825 and the  
Code of Federal Regulations, 1040.10 of Title 21.  
LOUKAN 1 LASERLAITE  
CLASS 1 LASER APPARAT  
Internal Laser Radiation  
Maximum Radiation Power: 5mW x 2 diodes  
Wave Length:  
675nm  
WARNING!  
Use of controls, adjustments or performance of procedures other than  
those specified in this manual may result in hazardous laser radiation  
exposure.  
337922-002  
Safety Information  
1
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2
Safety Information  
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Certifications  
FCC Notice  
This equipment has been tested and found to comply with the limits for a Class A digital  
device pursuant to Part 15 of FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a  
commercial environment. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with this user’s guide,  
may cause harmful interference to radio communications. Operation of this equipment  
in a residential area is likely to cause harmful interference. If this occurs, users are  
required to correct the interference at their own expense.  
Use of shielded cables is required to comply with Class A limits in Subpart B of  
Part 15 of FCC Rules.  
Do not make any changes or modifications to the equipment other than those specified  
in this user’s guide.  
You may find the following booklet prepared by the Federal Communications  
Commission helpful: How to Identify and Resolve Radio - TV Interference Problems.  
This booklet is available from the U.S. Government Printing Office, Washington, D.C.  
20402, Stock No. 004-000-00345-4.  
Canadian Certification  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
VCCI Notice (Japan)  
This is a class 1 product based on the standard of the Voluntary Control Council for  
Interference by Information Technology Equipment (VCCI). If this equipment is used  
in a domestic environment, radio disturbance may arise. When such trouble occurs, you  
may be required to take corrective actions.  
337922-002  
Safety Information  
3
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Declaration of Conformity  
70 ppm  
Ricoh Printing Systems America, Inc.  
2635-A Park Center Drive, Simi Valley, CA 93065-6209, (805) 578 -- 4000, FAX (805) 578 - 4005  
DECLARATION OF CONFORMITY  
Ricoh Printing Systems America, Inc., 2635-A Park Center, Simi Valley, California 93065 declares that the following products:  
Laser Printer + Finisher + Finisher(Booklet Maker) + High Capacity Feeder + Publishing Finisher + Container Stacker Models:  
DDP70e (LB070Bxxx) + FS108H + FS108HBM + HCF + PF + CS  
conforms to the following directives and standards:  
I. EMC Directive 89/336/EEC, 92/31/EEC  
Emission:  
Immunity:  
EN55022 (Class A) / 1998  
EN61000-3-2(Class A) / 1995 / A1: 1998 / A2 : 1998  
EN61000-3-3 / 1995  
EN55024 / 1998  
IEC1000-4-2 / 1995/A1:1998  
IEC1000-4-3 / 1995  
IEC1000-4-4 / 1995  
IEC1000-4-5 / 1995  
IEC1000-4-6 / 1996  
IEC1000-4-11 / 1994  
II. Low Voltage Directive 73/23/EEC incl. Amendments:  
III. CE Marking Directive 93/68/EEC  
EN60950:1992+A1:1993+A2:1993+A3:1995+  
A4:1997+A11:1997  
EN60825-1:1994+A11:1996  
The company named above (or Ricoh Printing Systems, Ltd., 1060 Takeda Hitachinaka City Ibaraki Pref. 312-8502, Japan) will keep on file  
for review the following technical documentation:  
xꢀ Machine safety for EN60950 VDE license no. 121130.  
xꢀ EMC Test Report No. T3L01Y154 (Tokin)  
xꢀ ISO9001 Certificate of Approval BVQI Certificate No. 58603 (66783, Japan)  
xꢀ Operator's Guide No. 338192-xxx  
Importers/Distributors in Europe:  
Nicholas H. Tew  
1. Ricoh Printing Systems Europe, Clonshaugh Industrial Estate, Dublin 17, Ireland, Mr. Charles Putney  
2. EXEL, Hoeksteen 26, Hoffddorp, P.O. Box 75603, Netherlands 1118ZR, Schiphol, Mr. Adrian Channing  
Jefferson Talbott (Vice President, Engineering)  
Simi Valley, October 8, 2004  
Nicholas H. Tew(Product Safety/EMC Engineer)  
4
Safety Information  
337922-002  
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92 ppm  
Ricoh Printing Systems America, Inc.  
2635-A Park Center Drive, Simi Valley, CA 93065-6209, (805) 578 -- 4000, FAX (805) 578 - 4005  
DECLARATION OF CONFORMITY  
Ricoh Printing Systems America, Inc., 2635-A Park Center Drive, Simi Valley, California 93065 declares that the following products:  
Laser Printer + Finisher + Finisher(Booklet Maker) + High Capacity Feeder + Publishing Finisher + Container Stacker Models:  
DDP92 (LB092Axxx) + FS108H + FS108HBM + HCF + PF + CS  
conforms to the following directives and standards:  
I. EMC Directive 89/336/EEC, 92/31/EEC  
Emission:  
Immunity:  
EN55022 (Class A) / 1998  
EN61000-3-2(Class A) / 1995 (A1, A2)  
EN61000-3-3 / 1995  
EN55024 / 1998  
IEC1000-4-2 / 1995/A1:1998  
IEC1000-4-3 / 1995  
IEC1000-4-4 / 1995  
IEC1000-4-5 / 1995  
IEC1000-4-6 / 1996  
II. Low Voltage Directive 73/23/EEC incl. Amendments:  
III. CE Marking Directive 93/68/EEC  
EN60950:1992+A1:1993+A2:1993+A3:1995+  
A4:1997+A11:1997  
EN60825-1:1994+A11:1996  
The company named above (or Ricoh Printing Systems, Ltd., 1060 Takeda Hitachinaka City Ibaraki Pref. 312-8502, Japan) will keep on file  
for review the following technical documentation:  
xꢀ Machine safety for EN60950 VDE license no. 121130G.  
xꢀ EMC Test Report No. T1L017412 (Tokin)  
xꢀ ISO9001 Certificate of Approval BVQI Certificate No. 58603 (66783, Japan)  
xꢀ Operator's Guide No. 338192  
Importers/Distributors in Europe:  
Nicholas H. Tew  
1. Ricoh Printing Systems Europe, Clonshaugh Industrial Estate, Dublin 17, Ireland, Mr. Charles Putney  
2. EXEL, Hoeksteen 26, Hoffddorp, P.O. Box 75603, Netherlands 1118ZR, Schiphol, Mr. Adrian Channing  
Jefferson Talbott (Vice President, Engineering)  
Simi Valley, October 8, 2004  
Nicholas H. Tew(Product Safety/EMC Engineer)  
337922-002  
Safety Information  
5
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This equipment has been tested and found to comply with the limits for a class A Infor-  
mation Technology Equipment in accordance with the European Standard EN55022.  
These limits are designed to provide reasonable protection against unacceptable  
interference in either commercial or industrial environments. This equipment  
generates, uses, and can radiate radio signals and if it is not installed and used in  
accordance with the instructions detailed in this user’s guide, it may cause unacceptable  
interference to radio communication installations and equipment. The operation of this  
equipment in a residential area is likely to cause unacceptable interference in which  
case you may be required to correct the source of the interference at your own expense.  
In order to maintain compliance to the class A regulations, shielded cables must be used  
with this equipment. Operation of this equipment without shielded cables is likely to  
cause interference to radio and television receivers thereby degrading their reception.  
Please be aware that changes and modifications made to the equipment without prior  
approval of the manufacturer could negate your permission to operate the equipment.  
6
Safety Information  
337922-002  
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When Installing and Relocating the Printer  
Power Specifications  
Printer  
Model  
Rated  
Voltage  
Rated  
Frequency  
Rated Current  
70 ppm  
92 ppm  
200-240V 50/60 Hz  
200-240 50/60  
10A  
12A  
Power Cords  
WARNING!  
Connect the power plug only to a properly rated power outlet. Otherwise,  
a fire or shock hazard may result.  
Never use multi-plug adaptors to plug multiple power plugs into the same  
power source. Be sure to operate the printer on a sole-use receptacle.  
Multiple connectors can cause overheating and a fire could result.  
Ensure that the plug connection is free of dust. In a damp environment, a contaminated  
connector can draw a non-negligible amount of current that can generate heat and  
eventually cause a fire over an extended period of time.  
To prevent the risk of electric shocks and personal injury, fire, and printer damage:  
Always use the power cord provided with your printer. When an extension power  
cord is required, always use a properly rated cord.  
If the power cord is not provided, use the following types of power cords:  
For North America:  
3 wires, Type SJT 3x16 AWG (3x1.33 mm2) or thicker  
Rated min. 250V/10A (with grounding plug, NEMA 6-15P).  
For Europe  
3 wires, min. 3x1.5 mm2  
Harmonized (<HAR>), Rated min. 250V/10A (with grounding plug).  
WARNING!  
The printer must be connected to the grounding power outlet for safe and  
proper operation.  
Apparatet må kun tilkoples jordet stikkontakt.  
Apparaten skall ansulatas till jordat uttag när den ansluts till ett nätverk.  
Für einen sicheren und ordnungsgemäßen Betrieb muß der Drucker an  
eine geerdete Steckdose angeschlossen werden.  
Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord.  
Do not place a heavy object on the cord.  
Never touch a power cord with wet hands.  
337922-002  
Safety Information  
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If your printer produces smoke, excessive heat, unusual noises or odors, or if any  
liquid is spilled into the printer, immediately switch off and unplug the printer.  
If the power cord is broken or insulated wires are exposed, be sure to get them  
replaced. (Do not use the damaged cord.)  
CAUTION!  
Never unplug or replug the printer while it is on.  
When unplugging the printer, grasp the plug instead of the cord.  
Be sure to switch off and unplug the printer before accessing its interior for  
cleaning or maintenance.  
When the printer is not used over an extended period of time, switch it off and  
unplug it.  
Once a month, unplug the printer and check that:  
the power cord is plugged firmly into a receptacle.  
the power cord is not cracked or frayed.  
the plug is not excessively heated, rusted, or bent.  
the plug and receptacle are free of dust.  
NOTE:  
If you notice any unusual conditions, contact your service representative.  
8
Safety Information  
337922-002  
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Positioning the Printer Safely  
To prevent the risk of electric shocks and personal injury, fire, and printer damage:  
Switch off the printer before connecting the interface cable or optional accessory.  
CAUTION!  
Do not place the printer near heaters or volatile, flammable, or  
combustible materials.  
Place the printer on a level and sturdy surface that can withstand the printer’s  
weight. If tilted, the printer may fall over and cause injuries.  
Do not place the printer in a hot, humid, dusty, or poorly ventilated environment.  
When moving the printer, be sure to unplug the power cord from the outlet. If the  
printer is moved with the power cord connected, it can cause damage to the cord.  
When moving the printer, do not tilt it more than 10 degrees. If tilted excessively,  
the printer may fall over and cause injuries.  
If you need to move the printer over a long distance, consult your Technical  
Representative.  
Environmental Limit  
The printer is capable of operating normally within the following recommended  
environmental limits:  
Temperature range: 50°-89°F (10°-32°C).  
Humidity range: 20-80% RH (no condensation).  
NOTE:  
Sudden temperature fluctuations can affect print quality. Rapid heating of  
a cold room can cause condensation inside the printer, directly interfering  
with image transfer.  
Do not expose the printer to direct sunlight, or the printer's performance may  
decline.  
337922-002  
Safety Information  
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Operating Precautions  
Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer  
while operating.  
Be careful not to touch the hazardous parts near the caution labels.  
Be sure to avoid accidentally powering on the printer or pressing switches on the  
operator’s panel while operating the printer.  
Never touch the high voltage portions of the printer, where caution labels are  
attached, when the printer is on. It may cause personal injuries if accidentally  
touched.  
Make sure that the printer paper complies with the supplies specifications.  
Printing on paper which does not comply with the specifications may result in  
paper jams and print quality degradation.  
Properly load the paper into the hopper to prevent paper skew and paper jams.  
It is absolutely necessary to follow the procedures and instructions described in  
this manual in order to optimize the printer’s performance and to assure its safe  
operation.  
VORSICHTSMASSNAHMEN BEIM BETRIEB  
Passen Sie auf, daß sich Krawatten, Ärmel, Hemden und langes Haar beim  
Betrieb nicht im Drucker verfangen.  
Berühren Sie nicht die gefährlichen Teile im Bereich der Aufkleber mit den  
Warnhinweisen.  
Schalten Sie den Drucker nicht versehentlich ein, und drücken Sie während des  
Druckerbetriebs keine Schalter im Bedienerfeld.  
Berühren Sie bei eingeschaltetem Drucker unter keinen Umständen die  
Hochspannungsteile des Druckers, an denen Aufkleber mit Warnhinweisen  
angebracht sind.  
Vergewissern Sie sich, daß das Druckerpapier die Angaben für Materialen erfüllt.  
Drucken auf Papier, das diesen Angaben nicht entspricht, kann zu Papierstaus und  
Einbußen bei der Druckqualität führen. Versehentliches Berühren kann zu  
Verletzungen führen.  
Legen Sie das Papier sachgemäß in den Behälter ein, um Papierstaus und schiefen  
Einzug des Papiers zu vermeiden.  
Es ist underläßlich, daß Sie die in diesem Handbuch beschriebenen  
Verfahrensweisen und Anweisungen befolgen, um die Leistung des Druckers zu  
oprimieren und einen sicheren Betrieb zu gewährleisten.  
10  
Safety Information  
337922-002  
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SAFETY PRECAUTIONS  
Always keep the area around the printer tidy. Use the printer under the proper  
lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers  
can be pulled forward. Space required in the vicinity of the printer is as follows:  
Front side: 1.2 meters  
Left, right and rear side: 1 meter  
Do not place anything on the printer.  
Do not open any covers during printing operation. It may cause personal injuries if  
moving elements or electrical parts are accidentally touched.  
Be particularly careful when working in the fuser unit area. Do not touch the  
inside of the fuser unit. The fuser unit becomes very hot (approx. 190°C) and it  
may cause personal injuries if accidentally touched.  
Toner and developer are comprised of powdery particles. Avoid inhaling toner or  
developer when it accidentally spills and circulates. If it spills on the floor,  
immediately clean it with water-damped cloth. Do not leave it on the floor. It may  
cause accidents if stepped on as they are slippery beads of metal.  
Limit your operations to those described in this manual. Contact the field engineer  
or service technician for further operations which are not explained in this manual.  
This equipment generates ozone. Long-term exposure should be limited to 0.1  
ppm calculated as an 8 hr. time weighted average concentration. Provide proper  
ventilation. Avoid installing the unit in a small room (1000 cubic feet). If  
installing in a space smaller than 1000 cubic feet, frequent ventilation is necessary  
SICHERHEITSVORKEHRUNGEN  
Halten Sie im Bereich des Druckers stets Ordnung. Verwenden Sie den Drucker  
bei den richtigen Lichtverhältnissen (500-1,000 lux).  
Sorgen Sie für ausreichenden Platz um den Drucker herum, damit die Behälter  
herausgezogen werden können. Im Druckerbereich wird folgender Platz benötigt:  
Vorderseite: 1.2 Meter  
Links, rechts und auf der Rückseite: 1 Meter  
Legen Sie keine Gegenstände auf den Drucker.  
Öffnen Sie die Abdeckungen nicht während des Druckvorgangs. Versehentliches  
Berühren beweglicher oder elektrischer Teile kann zu Verletzungen führen.  
Seien Sie bei Arbeiten in Bereich der Fixiereinheit besonders vorsichtig. Berühren  
Sie auf keinen Fall das Innere der Fixiereinheit. Die Fixiereinheit wird sehr heiß  
(etwa 190°C) und versehentliches Berühren kann zu Verletzungen führen.  
337922-002  
Safety Information  
11  
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Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das  
Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet  
werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden  
verschüttet, entfernen Sie sie sofort rait einem mit Wasser angefeuchteten Tuch.  
Belassen Sie diese Substanzen nicht auf dem Boden. Dies könnte zu Unfällen  
führen, da Sie auf den schlüpfrigen Metallkügelchen ausrutschen könnten.  
Führen Sie nur die in diesem Handbuch beschriebenen Operationen aus.  
Setzen Sie sich mit dem zuständigen technischen Außendienst oder mit dem  
Kundendienst in Verbindung, wenn Sie Operationen ausführen möchten, die nicht  
in diesem Handbuch beschrieben sind.  
Dieses Gerät erzeugt Ozon. Die langzeitige Belastung solite auf 0.1 ppm.  
berechnet als 8-stündige mittlere Konzentration beschränkt sein. Gute Belüftung  
gewhären und das Gerät nicht in einem kleinen Raum (1000 Kubikuß)  
aufstellen.  
Wird es jedoch in einem kleinen Raum von weniger als 1000 Kubikuß aufgestellt,  
so ist es erforderlich, die Luft öfters aufzufrischen.  
12  
Safety Information  
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Care of Printer Supplies  
Store the paper, toner, and other supplies in a place free from direct sunlight and  
away from any heating apparatus. Keep them in a dry, cool, clean environment.  
Store paper that has been removed from its wrapper, but not loaded into the  
drawer, in a sealed, plastic bag in a cool, dark place.  
If your hands become soiled with toner, wash them with soap and water  
immediately.  
337922-002  
Safety Information  
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14  
Safety Information  
337922-002  
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