Ricoh Dehumidifier AP3800C User Guide

Operating Instructions

Maintenance Guide

For safety, please read this manual carefully before you use this product and keep it

handy for future reference.

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Introduction

This manual describes detailed instructions on the operation and notes about the use of this machine.

To get maximum versatility from this machine all operators are requested to read this manual carefully

and follow the instructions. Please keep this manual in a handy place near the machine.

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Trademarks

Microsoft, Windows and Windows NT are registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Other product names used herein are for identification purposes only and might

be trademarks of their respective companies. We disclaim any and all rights in

those marks.

Notes:

Some illustrations in this manual might be slightly different from the machine.

Certain options might not be available in some countries. For details, please con-

tact your local dealer.

Note

The proper names of the Windows operating systems are as follows:

• Microsoft^®Windows^®95 operating system

• Microsoft^®Windows^®98 operating system

• Microsoft^®Windows^®Millennium Edition (Windows Me)

• Microsoft^®Windows ^®2000 Professional

• Microsoft^®Windows ^®2000 Server

• Microsoft^®Windows^®XP Professional

• Microsoft^®Windows^®XP Home Edition

• Microsoft^®Windows NT^®Server operating system Version 4.0

• Microsoft^®Windows NT^®Workstation operating system Version 4.0

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Safety Information

When using your printer, the following safety precautions should always be fol-

lowed.

Safety During Operation

In this manual, the following important symbols are used:

R WARNING:

Indicates a potentially hazardous situation which, if instructions

are not followed, could result in death or serious injury.

R CAUTION:

Indicates a potentially hazardous situation which, if instructions are

not followed, may result in minor or moderate injury or damage to

property.

R WARNING:

• Disconnect the power plug (by pulling the plug, not the cable) if the

power cable or plug becomes frayed or otherwise damaged.

• To avoid hazardous electric shock or laser radiation exposure, do not

remove any covers or screws other than those specified in this manu-

al.

• Turn off the power and disconnect the power plug (by pulling the plug,

not the cable) if any of the following conditions exists:

• You spill something into the equipment.

• You suspect that your equipment needs service or repair.

• Your equipment's cover has been damaged.

• Do not incinerate spilled toner or used toner. Toner dust might ignite

when exposed to an open flame.

• Disposal can take place at our authorized dealer or at appropriate col-

lection sites.

• Dispose of the used toner cartridge in accordance with the local regu-

lation.

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R CAUTION:

• Protect the machine from dampness or wet weather, such as rain and snow.

• Unplug the power cord from the wall outlet before you move the machine.

While moving the machine, you should take care that the power cord will not

be damaged under the machine.

• When you disconnect the power plug from the wall outlet, always pull the

plug (not the cable).

• Do not allow paper clips, staples, or other small metallic objects to fall inside

the machine.

• Keep toner (used or unused) and toner cartridge out of the reach of children.

• For environmental reasons, do not dispose of the machine or expended

supply waste at household waste collection points. Disposal can take place

at an authorized dealer.

• The inside of the machine could be very hot. Do not touch the parts with a

label indicating the “hot surface”. Otherwise an injury might occur.

iii

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ENERGY STAR Program

As an ENERGY STAR Partner, we have determined

that this machine model meets the ENERGY STAR

Guidelines for energy efficiency.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for

developing and introducing energy-efficient office equipment to deal with environmental is-

sues, such as global warming.

When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall

place the ENERGY STAR logo onto the machine model.

This product was designed to reduce the environmental impact associated with office equip-

ment by means of energy-saving features, such as Low-power mode.

❖ Low-power Mode (Energy Saver mode)

This printer automatically lowers its power consumption 60 minutes after the

last operation has been completed. To exit Low-power (Energy Saver) mode,

press any key on the control panel. For details about how to configure Energy

Saver mode, see “Making Printer Settings with the Control Panel” in Adminis-

trator Reference 2 as a PDF file on the CD-ROM.

❖ Specifications

Energy Saver mode

Power Consumption

Default Time

45 W or less

60 minutes

Recovery Time

120 seconds or less

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How to Read This Manual

Symbols

In this manual, the following symbols are used:

R WARNING:

This symbol indicates a potentially hazardous situation which, if instructions

are not followed, could result in death or serious injury.

R CAUTION:

This symbol indicates a potentially hazardous situation which, if instructions

are not followed, may result in minor or moderate injury or damage to property.

* The statements above are notes for your safety.

Important

If this instruction is not followed, paper might be misfed or data might be lost.

Be sure to read this.

Preparation

This symbol indicates the prior knowledge or preparations required before op-

erating.

Note

This symbol indicates precautions for operation, or actions to take after misop-

eration.

Limitation

This symbol indicates numerical limits, functions that cannot be used together,

or conditions in which a particular function cannot be used.

Reference

This symbol indicates a reference.

[

]

Keys that appear on the machine's panel display.

Keys and buttons that appear on the computer's display.

{

}

Keys built into the machine's control panel.

Keys on the computer's keyboard.

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TABLE OF CONTENTS

1.Replacing Consumables and Maintenance Kit

Detaching the SR770 (2 Tray Finisher)..................................................... 1

Opening and Closing the Duplex Reversal Unit...................................... 2

Replacing the Toner Cartridge.................................................................. 3

Replacing the Fuser Oil Unit ..................................................................... 6

Replacing the Photoconductor Unit ....................................................... 10

Replacing the Development Unit ............................................................ 15

Replacing the Fusing Unit ....................................................................... 19

Replacing the Dustproof Filter................................................................ 24

Replacing the Waste Toner Bottle .......................................................... 26

Replacing the Paper Feed Rollers .......................................................... 28

2.Cleaning and Adjusting the Printer

Cautions to Take When Cleaning............................................................ 31

Cleaning the Registration Roller............................................................. 32

Cleaning the DustProof Glass................................................................. 33

Adjusting the Color Registration ............................................................ 34

Auto Adjust................................................................................................... 34

Fuser Adjust................................................................................................. 35

Manual Adjust .............................................................................................. 39

Test Sheet Samples..................................................................................... 41

Adjusting the Image Density ................................................................... 43

Adjusting the Registration of the Trays ................................................. 44

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3.Paper and Other Media

Paper and Other Media Supported by This Printer............................... 47

Paper Sizes.................................................................................................. 47

Paper Recommendations ........................................................................ 53

Loading Paper.............................................................................................. 53

Storing Paper ............................................................................................... 53

Types of Paper and Other Media................................................................. 54

Printable Area ........................................................................................... 57

Loading Paper........................................................................................... 58

Loading Paper in Tray 1............................................................................... 58

Loading Paper in Tray 2 and the Optional Paper Feed Unit ........................ 59

Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray).... 60

If you load a paper size that is not selected automatically........................... 61

Changing the paper type.............................................................................. 63

Load Paper in the Bypass Tray.................................................................... 64

4.Troubleshooting

Error & Status Messages on the Control Panel..................................... 69

Printer Does Not Print.............................................................................. 81

Other Printing Problems.......................................................................... 84

Removing Misfed Paper........................................................................... 88

Detaching the 2 Tray Finisher...................................................................... 88

Opening and Closing the Duplex Reversal Unit........................................... 89

Removing Misfed Paper in the Duplex Feed Unit ........................................ 89

When "Remove Misfeed A:Internal Path" Appears...................................... 92

When "Remove Misfeed B: Fusing Unit" Appears ....................................... 92

When "Remove Misfeed W: Mailbox" Appears............................................ 94

When "Remove Misfeed R: Finisher" Appears ............................................ 94

When "Remove Misfeed Y: Paper Tray" Appears........................................ 96

When "Remove Misfeed :Duplex Unit " Appears ......................................... 96

Removing Jammed Staples..................................................................... 98

Adding Staples ....................................................................................... 100

Removing Punch-hole Chips................................................................. 102

When the message appears even after removing the Punch-hole chips... 102

5.Appendix

When the Front Cover Does Not Close ................................................ 103

Moving and Transporting the Printer ................................................... 105

Moving the Printer...................................................................................... 105

Consumables.......................................................................................... 107

INDEX....................................................................................................... 109

vii

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viii

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1. Replacing Consumables

and Maintenance Kit

Detaching the SR770 (2 Tray Finisher)

There are times when you might have

Important

to detach the 2 Tray Finisher from the

❒ Be sure to attach the 2 Tray Fin-

printer to remove misfed paper. This

isher to the printer after closing

section describes how to detach the 2

the Duplex Reversal Unit. See

Tray Finisher.

p.2 “Opening and Closing the

Duplex Reversal Unit”.

A Hold the handle at the top of the 2

Tray Finisher firmly with one

hand, pull the 2 Tray Finisher

straight out, and let go when it

stops.

ZDJP201J

The 2 Tray Finisher is detached

from the printer.

B Use both hands to push it straight

back in, and let go when it clicks

into place.

ZDJP202J

The 2 Tray Finisher is reattached to

the printer.

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Replacing Consumables and Maintenance Kit

Opening and Closing the Duplex Reversal

Unit

There are times when you might have

Note

to detach the Duplex Reversal Unit to

❒ You do not have to remove the

remove misfed paper. This section

External Tray even if the 2 Tray

describes how to detach the Duplex

Finisher is attached.

Reversal Unit.

The Duplex Reversal Unit is

opened.

A Push up the lock release button

and keep it in place.

C Raise the Duplex Reversal Unit

slowly with both hands, and push

it in until it clicks into place.

ZDJP203J

B Lower the Duplex Reversal Unit

ZDJP205J

slowly until it stops.

The Duplex Reversal Unit is

closed.

Important

❒ Attach the Duplex Reversal

Unit after closing the upper left

cover of the printer.

ZDJP204J

Important

❒ Open the Duplex Reversal Unit

after detaching the 2 Tray Fin-

isher from the printer. See p.1

“Detaching the SR770 (2 Tray

Finisher)”.

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Replacing the Toner Cartridge

R WARNING:

• Do not incinerate spilled toner

Note

❒ A combination of one to four

colors, yellow, magenta, cyan,

black, is displayed in "XXX".

or used toner. Toner dust is

flammable and might ignite

when exposed to an open

flame. Disposal should take

place at an authorized dealer

or an appropriate collection

site. If you dispose of the used

toner cartridges yourself, dis-

pose of them according to lo-

cal regulations.

❒ If cyan or magenta or yellow toner

runs out, you can print in black

and white mode using the black

toner. Change the color mode set-

ting to "Black and White" from the

printer driver .

❒ If black toner runs out, printing is

not possible until the black toner

cartridge is replaced.

R CAUTION:

• Keep toner (used or unused) and

the toner cartridge out of reach

of children.

A While pushing the lock button on

the upper right cover of the print-

er (A), open the upper right cover

(B).

Note

❒ The actual number of printed pag-

es will differ depending on the pa-

per type, size, contents and

settings. For more information, see

p.107 “Toner cartridge”.

If "Add Toner" appears on the panel

display, replace the toner cartridge.

Add Toner

XXX

ZDJT006J

From the end, the toner cartridges

are installed in the order of magen-

ta (M), cyan (C), yellow (Y), and

black (K).

Add Toner

XXX/XXX

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Replacing Consumables and Maintenance Kit

B Remove the toner cartridge for

C Take out a new toner cartridge

the color you want to replace.

from the box.

A Unhook the green hook on the

toner cartridge with one hand.

ZDJT202J

Note

ZDJT999J

❒ The black toner cartridge con-

tains more than the other toner

cartridges.

B Holding the toner cartridge

with the other hand, pull out

the cartridge up slowly.

D Shake the toner cartridge back

and forth 5-6 times.

ZDJT201J

Important

ZDJT203J

❒ Do not shake the removed

toner cartridge. The remain-

ing toner might scatter.

Note

❒ Depending on the setting up

environment, toner might be

left in a toner cartridge. In

such case, reinstall the toner

cartridge.

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Replacing the Toner Cartridge

E Holding the toner cartridge with

the metal contact area in front, at-

tach in the direction of the arrow.

G Close the upper right cover.

ZDJH042J

The following message appears on

the panel display. Please wait a

while.

ZDJT004J

Important

❒ Do not touch the metal contact

point with your fingers.

Loading Toner...

F Insert the toner cartridge slowly

until the green hook snaps on the

metal contact area.

Important

❒ Do not turn off the power

switch during "Loading Ton-

er..." appears on the panel dis-

play to avoid

malfunction.

printer

ZDJT005J

Important

❒ Do not install and remove the

toner cartridges over and over.

This could result in a toner leak.

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Replacing Consumables and Maintenance Kit

Replacing the Fuser Oil Unit

R CAUTION:

D If the External Tray is attached to

• The Fusing Unit becomes very

hot. When installing the new

Fuser Oil Unit, turn off the printer

and wait about an hour. After

that, install the new Fusing Unit.

Not waiting for the unit to cool

down can result in a burn.

the printer, raise it in the direc-

tion of the arrow (A), and remove

it (B).

If "Replace Fuser Oil Unit (TypeG)"

appears on the panel display, replace

the Fuser Oil Unit.

Replace Fuser

Oil Unit ( TypeG)

ZDJP038J

E Pull out the left cover of the print-

A Turn off the power switch and

er slowly.

unplug the power cable.

Important

❒ Be sure to wait about an hour to

prevent a burn.

B If 2 Tray Finisher is installed, de-

tach it from the printer.

Reference

See p.1 “Detaching the SR770 (2

Tray Finisher)”

ZDJH047J

F Open the upper left cover.

C If the Duplex Unit is installed,

open the Duplex Reversal Unit.

Reference

See p.2 “Opening and Closing

the Duplex Reversal Unit”

ZDJH048J

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Replacing the Fuser Oil Unit

G Holding the green handle, pull

up the Fusing Unit slowly in the

direction of the arrow.

J Take out the Fuser Oil Unit from

the bag, and remove seal (A), and

then remove seal (B) as shown in

the illustration.

ZDJH208J

ZDJH053J

Important

❒ Do not touch any areas other

than the handle.

Note

❒ Be sure to remove seal (A), and

then pull it out in a level man-

ner.

H Put the removed Fusing Unit in a

stable and level place.

Important

I Lift the Fuser Oil Unit in the di-

rection of the arrow to remove it,

and put it in a stable and level

place.

❒ Be sure to remove the seals to

avoid printer malfunction.

❒ Be sure to remove seal (A) first,

and then remove seal (B) to

avoid oil leak.

❒ Be sure to put the Fuser Oil Unit

in a stable and level place to

avoid oil leak.

❒ There is oil on the removed

seals and fuser oil roller. Be

careful not to let them come in

contact with your clothes.

ZDJH052E

Important

❒ Do not touch inside of the Fus-

ing Unit.

❒ Be careful no to touch the area

other than the shown in the il-

lustration.

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Replacing Consumables and Maintenance Kit

K Match (U) on the front of the Fus-

er Oil Unit and the arrow on the

Fusing Unit as shown in the illus-

tration.

M Holding the green handle with

one hand, use your other hand to

push the front area of the handle

to create a slight slant, and push

the Fusing Unit slowly to the

back.

ZDJH055J

Important

ZDJH050E

❒ Be careful not to get oil on the

metal point of the left side of the

Fuser Oil Unit.

Note

❒ Confirm that the Fuser Oil Unit

is facing the inside of the print-

er.

L Insert the left and right protru-

sions of the Fuser Oil Unit into

the white holders of the Fusing

Unit (A), and then move the Fus-

er Oil Unit in the direction shown

by the arrow (B) to attach the Fus-

er Oil Unit to the Fusing Unit.

At this point, make sure the Fusing

Unit is on the stand properly.

N Close the upper left cover (A) and

push the handle slowly (B) to the

back until it clicks into place.

ZDJH054J

ZDJH051J

O Place the old Fuser Oil Unit into

the bag which contained the new

Fuser Oil Unit, and seal the bag.

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Replacing the Fuser Oil Unit

P If you removed the External Tray

in step , reattach it to the printer.

Insert the hooks of the External

Tray into the printer slits, and

lower it toward you.

ZDJH010J

Q If the Duplex Unit is installed,

close the Duplex Reversal Unit.

Reference

See p.2 “Opening and Closing

the Duplex Reversal Unit”

R If the 2 Tray Finisher was in-

stalled, reattach the 2 Tray Finish-

er to the printer.

Reference

See p.1 “Detaching the SR770 (2

Tray Finisher)”

S Plug in the power cable and turn

on the power switch.

Note

❒ If you dispose of the used toner

cartridges by yourself, dispose

of them according to local regu-

lations.

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Replacing Consumables and Maintenance Kit

Replacing the Photoconductor Unit

If "Replace Black PCU (Type F)" ap-

pears on the panel display, replace

the black Photoconductor Unit.

C Take out the green screwdriver.

Use this screwdriver for all attach-

ment and detachment of screws.

Replace Black

PCU ( Type F)

If "Replace Color PCU (Type A)" ap-

pears on the panel display, replace

the three color Photoconductor Units.

Replace Color

PCU ( Type A)

ZDJH013J

A Turn off the power switch and

D Turn the light brown lever coun-

unplug the power cable.

terclockwise.

B Open the front cover slowly by

pulling down from the two areas

on the left and right.

ZDJH014E

E Loosen two screws that are fasten-

ing the inner cover using provid-

ed screwdriver.

ZDJH007J

ZDJH015J

You cannot remove these two

screws.

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Replacing the Photoconductor Unit

F Lift the inner cover until it clicks

G Remove the Photoconductor Unit

into place and holds.

you want to replace.

For black, remove the upper left

one, and for color, remove the

three on the right.

A Move the green hook slowly to

the right as shown in the illus-

tration. The green hook is lo-

cated on the upper right of the

Photoconductor Unit.

ZDJH016J

The Photoconductor Units are in-

stalled as shown in the illustration.

The black Photoconductor Unit is

at the upper left period. The other

three are color Photoconductor

Units.

ZDJX701J

B Grip the green areas at the top

and bottom of the Photocon-

ductor Unit, and pull slowly

until you can see all of the

green handle.

ZDJH045J

ZDJH211J

Important

❒ Pulling out the Photoconduc-

tor Unit quickly might cause

it to drop.

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Replacing Consumables and Maintenance Kit

C Lift and hold the green handle

at the top (A), and pull out the

unit slowly (B).

B Place the Photoconductor Unit,

and remove the adhesive tape

at the tip of the unit.

ZDJH222J

ZDJH210J

C Match the green arrow at the

tip of the Photoconductor Unit

to the rail inside the printer.

H Install

new Photoconductor

Unit.

For black, install one, and for color,

install three.

A Take the unit out from the bag.

ZDJH223J

Important

ZDJH221J

❒ Make sure the green arrow

fits securely on the rail before

proceeding to the next step.

Important

❒ Do not remove the cover that

is attached to the bottom of

the Photoconductor Unit at

this time.

D Push the front of the Photocon-

ductor Unit slowly, slide the

unit on the cover, and push in

until it stops.

ZDJH224J

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Replacing the Photoconductor Unit

Important

J Tighten two screws using provid-

ed screwdriver.

❒ If you do not attach the green

arrow of the Photoconductor

Unit securely to the rail, you

might damage the Photocon-

ductor Unit.

❒ Do not touch the light-sensi-

tive area of the Photoconduc-

tor Unit.

E Remove the cover and push in

the Photoconductor Unit until

it stops.

ZDJH019J

Note

❒ Be sure to return the provided

screwdriver to its original posi-

tion on the back of the front cov-

er.

K Turn the light brown lever clock-

wise.

ZDJX702E

I Lower the inner cover slowly.

ZDJH020E

L Close the front cover slowly by

pushing the two areas on the left

and right.

ZDJH018J

ZDJH041J

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Replacing Consumables and Maintenance Kit

M Plug in the power cable and turn

on the power switch.

The following message appears on

the panel display. The printer

starts calibration. Please wait until

it stops.

Calibrating...

Important

❒ Do not turn off the power

switch during calibration to

avoid a printer malfunction.

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Replacing the Development Unit

If "Replace Black Dev. Unit(TypeD)"

appears on the panel display, replace

the black Development Unit.

C Take out the green screwdriver.

Use this screwdriver for all attach-

ment and detachment of screws.

Replace Black

Dev. Unit( TypeD)

If "Replace Color Dev. Unit(TypeB)"

appears on the panel display, replace

the three color (CMY) Development

Units.

Replace Color

Dev. Unit( TypeB)

ZDJH013J

D Turn the light brown lever coun-

Note

terclockwise.

❒ A dustproof filter is attached to the

black Development Unit. When re-

placing the black Development

Unit, also replace the dustproof fil-

ter. See p.24 “Replacing the Dust-

proof Filter”.

❒ When replacing the black Devel-

opment Unit, clean the registration

roller. See p.32 “Cleaning the Reg-

istration Roller”.

ZDJH014E

A Turn off the power switch and

unplug the power cable.

E Loosen two screws that are fasten-

ing the inner cover using provid-

ed screwdriver.

B Open the front cover slowly by

pulling down from the two areas

on the left and right.

ZDJH015J

You cannot remove these two

screws.

ZDJH007J

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Replacing Consumables and Maintenance Kit

Important

F Lift the inner cover until it clicks

into place and holds.

❒ Pulling out the Development

Unit quickly might cause it to

drop.

B Hold the right side of the De-

velopment Unit with your

right hand, and pull out the

unit slowly.

ZDJH016J

The Development Unit is installed

shown in the illustration. Starting

from the upper left, the units are

attached in the order of black (K),

yellow (Y), cyan (C), and magenta

(M).

ZDJH993J

Important

❒ Be careful not to touch the

right side of the Photocon-

ductor Unit.

❒ Be careful not to let it get in

contact with your hands or

clothes.

H Install a new Development Unit.

ZDJH046J

The procedure for attaching the

Development Unit is the same for

all four colors.

G Remove the Development Unit.

The procedure for removing the

unit is the same for all four colors.

A Take the unit out from the bag.

A Hook your finger on the green

tab in front of the Develop-

ment Unit you want to replace,

and pull it out halfway.

ZDJH226J

ZDJH225J

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Replacing the Development Unit

B Insert the Development Unit

along the rail, and push in

slowly until it stops.

I Lower the inner cover slowly.

ZDJH018J

ZDJH227E

J Tighten two screws using provid-

ed screwdriver.

C Holding the Development

Unit, pull out the tape slowly

in a level manner.

ZDJH019J

Note

ZDJH039J

❒ Be sure to return the provided

screwdriver to its original posi-

tion on the inside of the front

cover.

Important

❒ Be sure to pull out the tape to

avoid printer malfunction

during operation.

K Turn the light brown lever clock-

❒ The removed tape is dirty. Be

careful not to let it get in con-

tact with your hands or

clothes.

wise.

ZDJH020E

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Replacing Consumables and Maintenance Kit

L Close the front cover slowly by

pushing the two areas on the left

and right.

ZDJH041J

M Plug in the power cable and turn

on the power switch.

"Please Wait " appears on the panel

display, and initial adjustments

begin. Please wait until it stops.

Please Wait

Important

❒ Do not turn off the power

switch during adjustments to

avoid a printer malfunction.

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Replacing the Fusing Unit

R CAUTION:

D If the External Tray is attached to

the printer, raise it in the direc-

tion of the arrow (A), and remove

it (B).

• The Fusing Unit becomes very

hot. When installing the new

Fusing Unit, turn off the printer

and wait about an hour. After

that, install the new Fusing Unit.

Not waiting for the unit to cool

down can result in a burn.

If "Replace Fusing Unit (Type C)" ap-

pears on the panel display, replace

the Fusing Unit.

Replace Fusing

Unit ( Type C)

ZDJP038J

E Pull out the left cover of the print-

A Turn off the power switch and

er.

unplug the power cable.

Important

❒ Be sure to wait about an hour to

prevent a burn.

B If the 2 Tray Finisher is installed,

detach it from the printer.

Reference

See p.1 “Detaching the SR770 (2

Tray Finisher)”

ZDJH047J

F Open the upper left cover.

C If the Duplex Unit is installed,

open the Duplex Reversal Unit.

Reference

See p.2 “Opening and Closing

the Duplex Reversal Unit”

ZDJH048J

Important

❒ Do not touch any areas other

than the handle.

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Replacing Consumables and Maintenance Kit

G Holding the green handle, pull

up the Fusing Unit slowly in the

direction of the arrow, and then

put it in a stable and level place.

J Match (U) on the front of the Fus-

er Oil Unit and the arrow on the

Fusing Unit as shown in the illus-

tration.

ZDJH055J

ZDJH208J

Important

H Take out the new Fusing Unit

from the bag and put it in a stable

and level place.

❒ Be careful not to get oil on the

metal point of the left side of the

Fuser Oil Unit.

Important

❒ The A3 paper which comes with

K Insert the left and right protru-

sions of the Fuser Oil Unit into

the white holders of the Fusing

Unit (A), and then move the Fus-

er Oil Unit in the direction shown

by the arrow (B) to attach the Fus-

er Oil Unit to the Fusing Unit.

the new Fusing Unit will be

used in a later step , so be care-

ful not to lose it.

❒ Do not turn the blue dial at the

side of the new fusing unit

when replacing it or before

turning on the power switch.

I Remove the Fuser Oil Unit in the

direction of the arrow.

ZDJH054J

L Put the removed Fuser Oil Unit in

the bag that enclosed the new

Fusing Unit, and then seal it.

ZDJH052E

Important

❒ Do not touch inside of the Fus-

ing Unit.

❒ Be careful not to touch the oil.

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Replacing the Fusing Unit

M Holding the green handle of the

new Fusing Unit, use your other

hand to push the area right in

front of the handle to create a

slight slant, and then push the

Fusing Unit slowly to the back.

O If you removed the External Tray

in step , reattach it to the printer.

Insert the hooks of the External

Tray into the printer slits, and

lower it toward you.

ZDJH010J

ZDJH050E

P If the Duplex Unit is installed,

Important

close the Duplex Reversal Unit.

❒ Confirm that the Fuser Oil Unit

is facing the inside of the print-

er.

Reference

See p.2 “Opening and Closing

the Duplex Reversal Unit”

❒ Confirm that the Fusing Unit is

properly positioned in the ma-

chine.

Q If the 2 Tray Finisher was in-

stalled, reattach the 2 Tray Finish-

er to the printer.

N Close the upper left cover (A) and

push the handle (B) slowly to the

back until it clicks into place.

Reference

See p.1 “Detaching the SR770 (2

Tray Finisher)”

R Plug in the power cable and turn

on the power switch.

The following message appears on

the panel display. Please wait for a

while.

Please Wait

ZDJH051J

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Replacing Consumables and Maintenance Kit

The following message appears on

the panel display, and the printer

starts color registration adjustment

automatically. Please wait for a

while.

B Pull out the Bypass Tray Exten-

sion, and then flip it open.

Calibrating...

After finishing adjustment, the fol-

lowing message appears.

ZDJH203J

I nitializing...

Please Wait

C Slide the side guides outward

(A), and then load paper until

it stops (B).

S Confirm that the following mes-

sage is displayed on the panel dis-

play, and then press {Enter}.

Press # for

Fuser Adjust

T Confirm that the following mes-

sage is displayed on the panel dis-

play, and then load the A3 paper

which comes with the Fusing

Unit in the Bypass Tray.

ZDJH204J

D Adjust the side guides to the

paper width.

Set Sheet in

Bypass, then #

A Open the Bypass Tray.

ZDJH205J

Important

❒ Be sure to shuffle the paper

before loading the stack onto

the tray so multiple sheets

are not fed in at one time.

ZDJH202J

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Replacing the Fusing Unit

Press {U} or {T} to select "0" or "1"

as the values for A - H. Press {En-

ter} to move to the next letter. After

setting the value for "H", press {En-

ter}, and the printer returns to the

ready condition.

U Confirm that the A3 paper which

comes with the Fusing Unit is in

the Bypass Tray, and then press

{Enter}.

The printer prints 8 Test Sheet (A -

H). For details about Test Sheet,

see p.41 “Test Sheet Samples”.

Ready

Important

❒ If you select "0" for each alpha-

bets or an invalid value is select-

ed, an error message is

displayed. In this case, press

{Enter} to return to the ready

condition, and perform the

"Fuser Adjust" manually. See

p.35 “When replacing the fusing

unit”.

I nvalid Value

Press #

Note

❒ When "Toner is Almost Empty"

appears on the panel display,

replace the toner cartridge and

perform the "Auto Adjust", and

then perform "Fuser Adjust"

manually.

❒ It takes about a minute to start

printing.

V Check the test sheets and select

the correction value for A through

Reference

⇒ p.3 “Replacing the Toner

Cartridge”

• Select "1", if black and magenta

square overlap sharply and

you can see white slits as the

sample.

⇒ p.34 “Auto Adjust”

⇒ p.35 “When replacing the

fusing unit”for "Fuser Adjust"

• Select "0", if black and magenta

square do not overlap sharply

and you can not see white slits

clearly.

A B C D E F G H

0 0 0 0 0 0 0 0

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Replacing Consumables and Maintenance Kit

Replacing the Dustproof Filter

The dustproof filter is attached to the

C From the box which contained the

black Development Unit. When re-

placing the black Development Unit,

also replace the dustproof filter.

black Development Unit, take out

the new dustproof filter and

glove.

The dustproof filter is attached to the

left side of the printer shown in the il-

lustration.

ZDJH214J

D Wear the glove on either hand.

ZDJH801J

A Turn off the power switch and

unplug the power cable.

B Push in the grips on both sides of

the dustproof filter cover to pull it

off.

ZDJH212J

Note

❒ Be sure to put the removed

dustproof filter cover in a stable

and level place.

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Replacing the Dustproof Filter

E With the hand wearing the glove,

take out the dustproof filter that

is attached to the dustproof filter

cover slowly, one by one, and put

them into the box which con-

tained the black Development

Unit.

F Attach the new dustproof filters

to the dustproof filter cover one

by one.

A Attach the large filter.

ZDJH216J

B Attach the small filter.

ZDJH213J

ZDJH217J

ZDJH215J

G Insert the dustproof filter cover

into the upper left area of the

printer.

Important

❒ Handle the removed dustproof

filters with care. If you shake

them, the attached dust might

scatter.

❒ Be sure to remove the gloves to

attach the new dustproof filter.

ZDJH218J

H Plug in the power cable and turn

on the power switch.

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Replacing Consumables and Maintenance Kit

Replacing the Waste Toner Bottle

If "Replace Waste Toner (Type E)" ap-

pears on the panel display, replace

the waste toner bottle.

D Remove the used waste toner bot-

tle slowly from inside the printer.

Replace Waste

Toner ( Type E)

A Turn off the power switch and

unplug the power cable.

B Open the front cover slowly by

pulling down from the two areas

on the left and right.

ZDJH802J

Important

❒ Be sure to remove the waste

toner bottle in a level manner.

E Remove the lid (A), and then put

it on the position shown in the il-

lustration (B).

ZDJH007J

C Take out a new waste toner bottle

from the bag.

ZDJH229J

F Put the used waste toner bottle

into the bag that contained the

new waste toner bottle, and then

seal the bag.

ZDJH228J

Important

❒ Be sure to handle the bottle

carefully so the waste toner

does not spill.

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Replacing the Waste Toner Bottle

G Insert the new waste toner bottle

in the position shown in the illus-

tration.

J Plug in the power cable and turn

on the power switch.

ZDJH230J

H Push it in until it stops.

ZDJH231J

Important

❒ Be sure to insert the waste toner

bottle firmly to avoid the toner

from leaking inside the printer.

I Close the front cover slowly by

pushing the two areas on the left

and right.

ZDJH041J

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Replacing Consumables and Maintenance Kit

Replacing the Paper Feed Rollers

Note

C Pull out all trays slowly while lift-

ing it up a little.

❒ The following illustrations are the

an examples of replacing the paper

feed rollers of Tray 1. The same

procedure is followed with the

other trays.

A Check the contents of the box.

❖ Paper Feed Roller A

ZERH010E

❖ Paper Feed Roller B

❖ Paper Feed Roller C

❖ Two Stoppers

Note

❒ If you replace the paper feed

rollers of the optional Paper

Feed Unit, or 2000-sheet Large

Capacity Tray, pull out all the

paper trays from each unit.

D Confirm the position of the paper

feed rollers.

B Turn off the power switch and

unplug the power cable and inter-

face cable.

Important

❒ If you replace the paper feed

rollers of the optional 2000-

sheet Large Capacity Tray, re-

move all paper from the tray.

ZERH020E

Confirm the positions and names

of each roller.

ZERH030E

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Replacing the Paper Feed Rollers

E While pushing the pin of the pa-

per feed roller A outwards (A),

remove the paper feed roller (B).

H Hold the new paper feed roller C

with its gear towards the shaft. In-

sert it into the rear shaft so that

the roller gear is meshed with the

shaft gear (A). Lock the roller

with the stopper (B).

ZERH040E

F Remove the stopper from the pa-

per feed roller B (A), and remove

the paper feed roller (B).

ZERH070E

I Hold the new paper feed roller B

with its gear towards the shaft. In-

sert it into the rear shaft so that

the roller gear is meshed with the

shaft gear (A). Lock the roller

with the stopper (B).

ZERH050E

G Remove the stopper from the pa-

per feed roller C (A), and remove

the paper feed roller (B).

ZERH080E

ZERH060E

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Replacing Consumables and Maintenance Kit

J Hold the new paper feed roller A

with its pin towards you (A). In-

sert the roller onto the front shaft

until it clicks into place (B).

ZERH090E

K Slide all trays back into the print-

er slowly until it stops.

Note

❒ If you replaced the paper feed

rollers of the optional 2000-

sheet Large Capacity Tray, load

stocks that you removed at step

in the tray.

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2. Cleaning and Adjusting the

Printer

Cautions to Take When Cleaning

R WARNING:

• Do not remove any covers or screws other than those spec-

ified in this manual. Some parts of the machine are at a high

voltage and could give you an electric shock. Also, if the ma-

chine has laser systems, direct (or indirect) reflected eye

contact with the laser beam may cause serious eye damage.

When the machine needs to be checked, adjusted, or re-

paired, contact your service representative.

• Do not take apart or attempt any modifications to this ma-

chine. There is a risk of fire, electric shock, explosion or loss

of sight. If the machine has laser systems, there is a risk of

serious eye damage.

R CAUTION:

• When removing misfed paper, do not touch the fusing section be-

cause it could be very hot.

Clean the printer periodically to maintain fine printing.

Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a

soft, wet cloth that is wrung out well. If you still cannot remove the stain or

grime, use a neutral detergent, then wipe over with a well-wrung wet cloth, dry

wipe, and let it dry.

Important

❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi-

cals, such as benzine and thinner, or spray insecticide on the printer.

❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth.

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Cleaning and Adjusting the Printer

Cleaning the Registration Roller

R CAUTION:

C Wipe around the registration roll-

• The inside of the printer be-

comes very hot. Do not touch the

parts with a label indicating the

"hot surface", otherwise it could

cause a burn.

er by turning with a soft damp

cloth.

Clean the roller when replacing the

black Development Unit.

A Turn off the power switch and

unplug the power cable.

B Open the right cover shown in the

ZDJH704J

illustration.

Important

❒ Do not use chemical cleaner or

organic solvent such as thinner

or benzene.

D Close the right cover by pushing

the area labeled "PUSH".

ZDJH206J

The registration roller is set shown

in the illustration.

ZDJP708J

E Plug in the power cable and turn

on the power switch.

ZDJH703J

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Cleaning the DustProof Glass

The dustproof glass may require

cleaning if white lines appear on the

print side of the document.

C Slide the cleaning brush in and

out slowly 8 to 10 times to clean

all four areas.

A Turn off the power switch and

unplug the power cable.

B Open the front cover and remove

the cleaning brush.

ZDJP707J

Important

❒ Do not insert the brush roughly,

or the printer might be dam-

aged.

ZDJP705J

There are four holes for cleaning

the dustproof glass.

D Return the cleaning brush to its

original position.

E Plug in the power cable and turn

on the power switch.

ZDJP706J

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Cleaning and Adjusting the Printer

Adjusting the Color Registration

When the printer is moved, when the

C Press {U} or {T} to display "Color

Fusing Unit is replaced, or after print-

ing repeatedly for some time, regis-

tration shifting might occur. By

performing color registration adjust-

ment, you can maintain optimum

print results.

Regist.", and then press {Enter}.

Maintenance:

Color Regist.

D Confirm that "Auto Adjust" is dis-

Note

played, and then press {Enter}.

❒ Normally, do not perform manual

color adjustment.

Color Regist.:

Auto Adjust

E Confirm that "Now" is displayed,

If the color documents show registra-

tion shifting, perform automatic color

adjustment.

and then press {Enter}.

Auto Adjust:

Now

A Press {Menu}.

The check message is displayed.

Press #

To Adjust

F Press {Enter}.

Automatic color adjustment be-

gins, and the following message is

displayed.

ZDJS001J

"Menu" appears on the panel dis-

play.

Adjusting...

B Press {U} or {T} to display

"Maintenance", and then press

{Enter}.

Important

❒ Do not turn off the power

switch during "Adjusting..." ap-

pears on the panel display to

avoid printer malfunction.

Menu:

Maintenance

The maintenance menu is dis-

played.

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Adjusting the Color Registration

Automatic color adjustment takes

about two minutes. When it com-

pletes, a check message is dis-

played.

A Press {Menu}.

Completed

Press {Enter} to return to the color

adjustment menu.

ZDJS001J

Color Regist.:

Auto Adjust

"Menu" appears on the panel dis-

play.

G When you have made all the set-

B Press {U} or {T} to display

"Maintenance", and then press

{Enter}.

tings, press {On Line}.

"Ready " appears on the panel dis-

play.

Menu:

Maintenance

Ready

The maintenance menu is dis-

played.

Fuser Adjust

C Press {U} or {T} to display "Color

Regist.", and then press {Enter}.

When replacing the fusing unit

Maintenance:

Color Regist.

Note

❒ When "Toner is Almost Empty"

appears on the panel display, re-

place the toner cartridge and per-

form "Auto Adjust", and then

perform the "Fuser Adjust".

D Press {U} or {T} to display "Fuser

Adjust", and then press {Enter}.

Color Regist.:

Fuser Adjust

Reference

⇒ p.3 “Replacing the Toner Car-

tridge”

⇒ p.34 “Auto Adjust”

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Cleaning and Adjusting the Printer

Important

H Check the test sheets and select

the correction value for A through

❒ When the toner cartridge is al-

most empty or "Auto Adjust” is

not finished, the following mes-

sage appears on the panel dis-

play and Fuser Adjust is not

available.

• Select "1", if black and magenta

square overlap sharply and

you can see white slits as the

sample.

• Select "0", if black and magenta

square do not overlap sharply

and you can not see white slits

clearly.

Cannot Adjust

See User’s Guide

Confirm that the toner cartridge is

installed. The toner cartridge must

be installed. See p.3 “Replacing the

Toner Cartridge”.

A B C D E F G H

0 0 0 0 0 0 0 0

If the toner cartridge is installed,

perform "Auto Adjust". See p.34

“Auto Adjust”.

Press {U} or {T} to select "0" or "1"

as the values for A - H. Press {En-

ter} to move to the next letter. After

setting the value for "H", press {En-

ter} and the printer returns to "At

Unit Replace".

E Press {U} or {T} to display "At

Unit Replace", and then press {En-

ter}.

Note

Fuser Adjust:

At Unit Replace

❒ If you select "0" for each alpha-

bets or an invalid value is select-

ed, an error message is

displayed and the printer re-

turns to "At Unit Replace". In

F Confirm that "Print" is displayed

on the menu for printing the test

sheet, and then press {Enter}.

this case, try again from step

I nvalid Value

Cannot Adjust

Test Sheet:

The following message appears on

the panel display.

I Press {On Line}.

"Ready " appears on the panel dis-

play.

Set Sheet in

Bypass, then #

Ready

G Confirm that the A3 paper which

comes with the Fusing Unit is in

the Bypass Tray, and then press

{Enter}.

The printer prints 8 Test Sheet (A -

H). For details about Test Sheet,

see p.41 “Test Sheet Samples”

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Adjusting the Color Registration

D Press {U} or {T} to display "Color

When color shifting occurs

Regist.", and then press {Enter}.

Perform this procedure when color

shifting occurs even after performing

"Auto Adjust".

Maintenance:

Color Regist.

A Load A4L or larger paper in the

E Press {U} or {T} to display "Fuser

Bypass Tray.

Adjust", and then press {Enter}.

Note

❒ Be sure to select paper size in

Color Regist.:

Fuser Adjust

the "Paper Input" menu.

Reference

Important

For details about paper size and

the procedure for loading paper

in the Bypass Tray, see p.64

“Load Paper in the Bypass

Tray”.

❒ When the toner cartridge is al-

most empty, or Auto Adjust is

not finished, the following mes-

sage appears on the panel dis-

play and "Fuser Adjust" is not

available.

B Press {Menu}.

Cannot Adjust

See User’s Guide

Confirm that the toner cartridge is

installed. The toner cartridge must

be installed. See p.3 “Replacing the

Toner Cartridge”.

If the toner cartridge is installed,

perform "Auto Adjust".

ZDJS001J

F Press {U} or {T} to display "Cus-

tom Adjust", and then press {En-

ter}.

"Menu" appears on the panel dis-

play.

C Press {U} or {T} to display

"Maintenance", and then press

{Enter}.

The following message appears on

the panel display.

Fuser Adjust:

Custom Adjust

Menu:

Maintenance

The maintenance menu is dis-

played.

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Cleaning and Adjusting the Printer

G Press {U} or {T} to display the

paper types and resolution in

which color shifting occurs, and

then press {Enter}.

J Press {U} or {T} to make the off-

set settings, and then press {En-

ter}.

When such a clear (not smeared in

red) square as the sample is:

Custom Adjust:

Plain: 600dpi

• at its center position, select "0".

• shifted to the left, select "-1".

• shifted to the right, select "+1".

Select a value from "Plain: 600dpi",

"Plain: 1200dpi" and "Thick:

600dpi".

Select Action:

0: Exit

Note

❒ The current resolution is dis-

played on the printer driver

properties.

Select Action:

-1 : Re-adjust

❒ To adjust the color registration

on thick paper, select "Thick:

600dpi" regardless of the cur-

rent resolution.

Select Action:

+1 : Re-adjust

If you select "0: Exit", the printer re-

turns to the previous menu.

H Confirm that the following mes-

sage is displayed, and then press

{Enter}.

If you select "-1" or "+1", the printer

returns to step . Keep adjusting

until "0" is available.

Press # for Test

Print ( Bypass)

K Press {On Line}.

"Ready " appears on the panel dis-

play.

The following message appears on

the panel display. The size of the

paper loaded in step is shown.

Ready

Set Sheet, then#

A3 ( 297 X 420)

I Confirm that A4L or larger paper

is in the Bypass Tray, and then

press {Enter}.

The Test Sheet is printed. See p.41

“Test Sheet Samples”

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Adjusting the Color Registration

E Confirm that "Print" is displayed

in the menu for printing the Test

Sheet, and then press {Enter}.

Manual Adjust

Important

❒ Normally, do not perform manual

color adjustment.

Test Sheet:

A Press {Menu}.

The Test Sheet is printed. See p.41

“Test Sheet Samples”.

F Enter the corrective values for A

through L on the Test Sheet in or-

der.

Adjustment A:

( -7.0 +7.0) +0

ZDJS001J

Note

❒ Confirm the printed Test Sheet

to enter the correction values.

"Menu" appears on the panel dis-

play.

A Use {U} or {T} to enter the val-

ue (-7.0 to +7.0) shown next to

the whitest square, into box A

of the Test Sheet.

B Press {U} or {T} to display

"Maintenance", and then press

{Enter}.

Menu:

Maintenance

Adjustment A:

( -7.0 +7.0) +2

The maintenance menu is dis-

played.

Note

❒ Pressing {U} or {T} increas-

es or decreases the value in

0.5 units.

C Press {U} or {T} to display "Color

Regist.", and then press {Enter}.

❒ Sometimes, there are two of

the whitest squares next to

each other. For example, if

the two squares of "+1" and

"+2" are the whitest, enter

"+1.5".

Maintenance:

Color Regist.

D Press {U} or {T} to display "Man-

ual Adjust", and then press {En-

ter}.

❒ You can adjust the color

alignment for each color in

the range of "-7.0 to +7.0".

Color Regist.:

Manual Adjust

❒ There is an area on the Test

Sheet for you to put down

the values of "A" through "L".

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Cleaning and Adjusting the Printer

B Press {Enter}.

C Make the settings for "B" to "L"

in the same manner, using

steps A and B.

D When you finish the settings

up to "L", press {Enter} in the

next menu.

Manual Adjust:

Print Result

The Test Sheet is printed. See

p.41 “Test Sheet Samples”.

Printing...

E Confirm that square "0" is the

whitest within A through L on

the printed Test Sheet.

Note

❒ If a square other than "0" is

the whitest, redo the proce-

dure from step

The display is returned to the

manual adjustment menu.

Color Regist.:

Manual Adjust

G When you have made all the set-

tings, press {On Line}.

"Ready " appears on the panel dis-

play.

Ready

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Adjusting the Color Registration

Test Sheet Samples

Following images are samples for the test sheet.

❖ ColorRegistSheet

❖ Fuser Adjust Sheet I

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Cleaning and Adjusting the Printer

❖ Fuser Adjust Sheet II

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Adjusting the Image Density

Adjust the image density when the

print side of the page is a hazy gray or

the print image looks patchy.

C Press {U} or {T} to display "Im-

age Density", and then press {En-

ter}.

Important

Maintenance:

I mage Density

❒ Extreme settings may create out-

put that appears dirty.

❒ Image density settings should be

made from the application or the

printer driver whenever possible.

D Press {U} or {T} to select the

color you want to adjust, and then

press {Enter}.

Note

❒ Changing the image density set-

ting might cause a deterioration of

color balance. We recommend that

you leave the image density at its

factory default setting.

I mage Density:

Black

E Press {U} or {T} to set the image

density value, and then press {En-

ter}.

A Press {Menu}.

Black:

( -3 +3)

Note

❒ You can adjust the image densi-

ty in seven steps from -3 to +3.

Increasing the value makes the

printouts darker and decreasing

the value makes the printouts

lighter.

ZDJS001J

"Menu" appears on the panel dis-

play.

To adjust another color, repeat step

and

B Press {U} or {T} to display

"Maintenance", and then press

{Enter}.

F Press {On Line}.

"Ready " appears on the panel dis-

play.

Menu:

Maintenance

Ready

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Cleaning and Adjusting the Printer

Adjusting the Registration of the Trays

You can adjust the registration of

D Print the test sheet to preview the

each tray. The vertical adjustment is

settings.

used for all trays. Normally, you need

A Confirm that "Test Sheet" is

displayed, and then press {En-

ter}.

not update the registration. But when

the optional Paper Feed Unit or the

Duplex Unit is installed, updating the

registration is useful in some cases.

The following procedure describes

how to adjust Tray 3. You can use the

same procedure to adjust the other

tray as well.

Registration:

Prt. Test Sheet

B Press {U} or {T} to display the

tray to adjust, then press {En-

ter}.

A Press {Menu}.

Prt. Test Sheet:

Tray 3

E Confirm the position of the image

to test sheet, and then adjust the

registration value.

ZDJS001J

"Menu" appears on the panel dis-

play.

B Press {U} or {T} to display

"Maintenance", and then press

{Enter}.

Menu:

Maintenance

C Press {U} or {T} to display "Reg-

istration", and then press {Enter}.

Maintenance:

Registration

The following are examples for ad-

justing the margin on the test

sheet.

A Press {Escape}.

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Adjusting the Registration of the Trays

B Press {U} or {T} to display the

"Adjustment", and then press

{Enter}.

F Print the test sheet to check the

settings you have made.

G Press {On Line}.

Registration:

Adjustment

"Ready " appears on the panel dis-

play.

C Press {U} or {T} to display the

tray to adjust, and then press

{Enter}.

Ready

Adjustment:

Vert.: Tray 3

D Press {U} or {T} to set the digit

of the registration value (mm).

Vert.: Tray 3:

( -5.0 +5.0) 0

Note

❒ Increase the value to shift the

print area in a positive direc-

tion, and decrease to shift in a

negative direction.

Feed Direction

Printable area

ZDJX900J

❒ Pressing {U} or {T} makes

the value increase or de-

crease by 1.0 mm step.

E Press {Enter}.

F Press {Escape}.

The current setting is displayed

for 2 seconds, and then the

printer returns to the previous

menu.

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Cleaning and Adjusting the Printer

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3. Paper and Other Media

Paper and Other Media Supported by This

Printer

Paper Sizes

This section describes the type, size, feed direction, and maximum amount of pa-

per that can be loaded into each paper tray in this printer.

Note

❒ The following symbols and terminology are used to represent the feed direc-

tion.

In this manual

On the panel display

Paper feed direction

A4 (210 × 297)

8 1/2 × 11

L ← (Feed direction)

Short-edge feed direction

A4 (297 × 210)

11 × 8 1/2

K ← (Feed direction)

Long-edge feed direction

❒ Be careful of the paper feed direction. The direction is determined for each pa-

per size.

❖ Input Paper Sizes (Metric version)

297 × 420

257 × 364

210 × 297

297 × 210

182 × 257

257 × 182

148 × 210

210 × 148

128 × 182

105 × 148

B4 JIS

B5 JIS

B6 JIS

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Paper and Other Media

11" × 17"

279 × 432

216 × 356

216 × 279

279 × 216

140 × 216

184 × 276

276 × 184

210 × 330

216 × 330

203 × 330

241.3 × 104.8

229 × 162

162 × 114

220 × 110

190.5 × 98.4

Legal (LG, 8¹/₂" × 14")

Letter (LT, 8¹/₂" × 11")

5¹/₂" × 8¹/₂"

Executive (Exec., 7¹/₄" × 10¹/₂")

Folio (8¹/₄" × 13")

Foolscap (F4, 8¹/₂" × 13")

F/GL (8" × 13")

Com#10 Env (9¹/₂" × 4¹/₈")

C5 Env (9.02" × 6.38")

C6 Env (6.38" × 4.49")

DL Env (8.66" × 4.33")

Monarch Env (7¹/₂" × 3⁷/₈")

Custom Size

8K (10¹/₂" × 15.35")

16K (7.68" × 10¹/₂")

267 × 390

195 × 267

267 × 195

•

means that the size is exclusive.

means that the size is supported and printer select the paper size automat-

ically.

•

means that the size is supported but paper size should be selected with the

control panel.

means that the size is supported but paper size should be set with the con-

trol panel as a custom size.

^*means that the supported size is approximately 90 - 305 mm in width, and

approximately 148 - 458 mm in length. The supported size may differ de-

pending on the printer language you use. Set the custom size setting with the

control panel.

•

means that the size is not supported.

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Paper and Other Media Supported by This Printer

❖ Input Paper Sizes (Inch version)

11" × 17"

Legal (LG)

Letter (LT)

8¹/₂" × 14"

8¹/₂" × 11"

11" × 8¹/₂"

5¹/₂" × 8¹/₂"

7¹/₄" × 10¹/₂"

10¹/₂" × 7¹/₄"

11.26" × 16.54"

10.12" × 14.33"

8.26" × 5.83"

5.83" × 8.26"

7.17" × 10.12"

10.12" × 7.17"

5.83" × 8.26"

8.26" × 5.83"

5.04" × 7.17"

4.13" × 5.63"

13" × 8¹/₄"

Executive (Exec.)

B4 JIS

B5 JIS

B6 JIS

Folio

Foolscap F4

F/GL

13" × 8¹/₂"

13" × 8"

Com#10 Env

C5 Env

C6 Env

DL Env

Monarch Env

Custom Size

9¹/₂" × 4¹/₈"

9.02" × 6.38"

6.38" × 4.49"

8.66" × 4.33"

7¹/ ₂" × 3⁷/₈"

10¹/₂" × 15.35"

7.68" × 10¹/₂"

10¹/₂" × 7.68"

16K

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Paper and Other Media

•

means that the size is exclusive.

means that the size is supported and printer select the paper size automat-

ically.

•

means that the size is supported but the paper size should be selected with

the control panel.

means that the size is supported but the paper size should be set with the

control panel as a custom size.

^*means that the supported size is approximately 3.5 - 12 inch in width, and

approximately 5.8 - 18 inch in length. The supported size may differ depend-

ing on the printer language you use. Set the custom size setting with the con-

trol panel.

•

means that the size is not supported.

❖ Paper weight and number of sheets to be set

Maximum number of

sheets (plain paper) ^*1

Supported paper weight

Tray 1

60 - 105 g/m²(16 - 28 lb)

60 - 163 g/m²(14 - 42 lb)

60 - 105 g/m²(16 - 28 lb)

500 (80 g/m², 20 lb)

100 (80 g/m², 20 lb)

500 (80 g/m², 20 lb)

Tray 2

Bypass Tray

PAPER FEED UNIT Type 3800C

(500 × 1)

PAPER FEED UNIT Type 3800C

(500 × 2)

60 - 105 g/m²(16 - 28 lb)

1000 (80 g/m², 20 lb)

2000 (80 g/m², 20 lb)

Paper Bank PS470

(2000-sheet Large Capacity Tray)

SR770 (2 Tray Finisher)

60 - 105 g/m²(16 - 28 lb)

2000 (80 g/m², 20 lb)

Confirm that the top of the stack is not higher than the limit mark inside the tray.

❖ Output Paper Sizes (Metric version)

297 × 420

257 × 364

210 × 297

297 × 210

182 × 257

257 × 182

B4 JIS

B5 JIS

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Paper and Other Media Supported by This Printer

148 × 210

210 ×

148

B6 JIS

128 × 182

105 × 148

279 × 432

216 × 356

216 × 279

279 × 216

140 × 216

184 × 276

276 × 184

210 × 330

216 × 330

203 × 330

241.3 × 104.8

229 × 162

162 × 114

220 × 110

190.5 × 98.4

11" × 17"

Legal (LG, 8¹/₂" × 14")

Letter (LT, 8¹/₂" × 11")

5¹/₂" × 8¹/₂"

Executive (Exec., 7¹/₄" ×

10¹/₂")

Folio (8¹/₄" × 13")

Foolscap (F4, 8¹/₂" × 13")

F/GL (8" × 13")

Com#10 Env (9¹/₂" × 4¹/₈")

CA Env (9.02" × 6.38")

C6 Env (6.38" × 4.49")

DL Env (8.66" × 4.33")

Monarch Env (7¹/₂" × 3⁷/₈")

Custom Size

8K (10¹/₂" × 15.35")

16K (7.68" × 10¹/₂")

267 × 390

195 × 267

267 × 195

•

means that the size is supported.

means that the size is not supported.

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Paper and Other Media

❖ Output Paper Sizes (Inch version)

11" × 17"

8¹/₂" × 14"

8¹/₂" × 11"

11" × 8¹/₂"

Legal (LG)

Letter (LT)

5¹/₂" × 8¹/₂"

7¹/₄" × 10¹/₂"

10¹/₂" × 7¹/₄"

11.26" × 16.54"

10.12" × 14.33"

8.26" × 5.83"

5.83" × 8.26"

7.17" × 10.12"

10.12" × 7.17"

5.83" × 8.26"

8.26" × 5.83"

5.04" × 7.17"

4.13" × 5.63"

8¹/₄" × 13"

Executive (Exec.)

B4 JIS

B5 JIS

B6 JIS

Folio

Foolscap F4

F/GL

8¹/₂" × 13"

8" × 13"

Com#10 Env

C6 Env

C5 Env

DL Env

Monarch Env

Custom Size

9¹/₂" × 4¹/₈"

6.38" × 4.49"

9.02" × 6.38"

8.66" × 4.33"

7¹/₂" × 3⁷/₈"

10¹/₂" × 15.35"

7.68" × 10¹/₂"

10¹/₂" × 7.68"

16K

•

means that the size is supported and that the paper size should be set with

the control panel. There is no dial in the tray.

means that the size is not supported.

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Paper Recommendations

Loading Paper

Important

❒ Do not use paper that is meant for an ink-jet printer or it may stick to the Fus-

ing Unit and cause a paper misfeed.

❒ When printing on an OHP transparency that has a print side, load it with the

print side over on the Bypass Tray. Not taking this precaution may cause it to

stick to the Fusing Unit and cause a misfeed.

❒ Print quality cannot be guaranteed if recommended paper is not used. For de-

tails about recommended paper, contact your sales or service representative.

❒ Do not use paper that has already been printed onto by other printers.

Storing Paper

• Paper should always be stored properly. Improperly stored paper might re-

sult in poor print quality, paper misfeeds, or printer damage. Recommenda-

tions are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep open reams of paper in the package in which the paper came.

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Paper and Other Media

Types of Paper and Other Media

❖ Plain Paper

• Tray 1/2 can hold up to 500 sheets.

PAPER FEED UNIT Type 3800C (500x1) can hold up to 500 sheets.

PAPER FEED UNIT Type 3800C (500x2) can hold up to 1000 sheets.

Paper Bank PS470 can hold up to 2000 sheets.

Confirm that the top of the stack is not higher than the limit mark inside the tray.

• Bypass Tray supports custom size, approximately 90 to 305 mm in width,

and approximately 148 to 458 mm in length.

• When printing on the reverse side of plain paper that is already printed on,

you should load it on the Bypass Tray and select [Plain (Duplex Backside)]

from [Paper Type:] with the printer driver.

❖ Thick Paper

• Use the Bypass Tray.

• The Bypass Tray can hold paper up to 135 kg (163 g/m²) in weight. The

print quality on paper that is thicker cannot be guaranteed.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• When printing on thick paper, select thick paper mode with the printer

driver.

• When printing on the reverse side of plain paper that is already printed on,

you should load it on the Bypass Tray and select [Thick (Duplex Backside)]

from [Paper Type:] with the printer driver.

Note

❒ The number of sheets to be set may vary depending on the paper thick-

ness and paper type.

❖ OHP transparencies

• When printing on OHP transparencies, use the Bypass Tray.

• Load OHP transparencies on the tray with the print side over or they may

stick to the Fusing Unit and cause a misfeed.

• Remove any unused OHP transparencies from the Bypass Tray after you

are finished printing. Leaving them in the tray may cause them to stick to-

gether.

• When printing on OHP transparencies, you should select the OHP trans-

parency mode with the printer driver.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• When you print OHP transparencies more than one copies, remove each

sheet from the tray one by one before next sheet is printed out, or select

"Slip Sheet" in the printer driver. For details about using "Slip Sheet", see

the printer driver Help file.

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Paper Recommendations

❖ Envelopes

Important

❒ Only envelopes A and B as shown below are supported.

Supported ^*1

Not supported

Misfeeds also might occur when using envelopes A and B depending on the

length and shape of the flaps.

• When printing on envelopes, use the bypass tray, and select "Thick Paper"

as a paper type in the "Paper Input" menu on the control panel.

⇒ p.67 “Specifying a paper type for the Bypass Tray”

• Specifications of envelopes are as follows:

Metric version

Inch version

Weight

72 - 90 g/m²

19 - 24 lb

72 g/m ², 114 × 162 mm

24 lb, 3⁷/₈" × 7¹/₂"

Recommendedweight

and size

(C6 Env)

(Monarch)

• You can load up to 10 envelopes (72 - 92 g/m², 19 - 24 lb) in the Bypass Tray

at the same time, without forcibly pressing them. Confirm that the enve-

lopes are not damp, and that the top of the stack is not higher than the limit

mark on the side guide.

• Confirm that the print side is facing up when loading onto the Bypass

Tray.

• When loading envelopes, be sure to unfold the flaps and position them op-

posite to the paper feed direction.

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Paper and Other Media

• Make the printer driver's setting for rotating the print image by 180 de-

grees. For details, see the Help file for the printer driver.

• Confirm that there is no air in the envelopes before loading.

• To get better print quality, it is recommended that you set the right, left,

top, and bottom print margin, to at least 15 mm (0.6") each.

• Do not print on both sides of envelopes.

• Load only one size and type of envelopes at the same time.

• Before loading envelopes, flatten the leading edges (the side being fed into

the printer) of them by running a pencil or ruler across them.

• Before loading envelopes, confirm that they are rectangular in shape.

• Supported size of envelope is listed on p.47 “Paper and Other Media”.

❖ Paper not supported by this printer

Avoid using the following types of paper that are not supported by this print-

er:

• Paper meant for an ink-jet printer

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

• Damp paper

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except a preprinted letterhead

• Coated paper

• Special paper, such as thermal paper, aluminum foil, carbon paper and

conductive paper

• Paper whose weight is heavier or lighter than the limitation.

• With windows, holes, perforations, cutouts, or embossing

• Label paper on which glue or base paper is exposed

• Paper with clips or staples

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Printable Area

The following shows the printable area for this printer. Be sure to set the print

margins correctly by the application.

Feed Direction

4.2mm (0.166 inch)

A : printable area

Note

❒ The printable area may vary depending on the paper size, printer language

and printer driver settings.

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Paper and Other Media

Loading Paper

Load paper and change the paper size

in Tray 1, Tray 2 and the optional Pa-

per Feed Unit by following the proce-

dures below.

Loading Paper in Tray 1

Important

❒ Tray 1 uses A4 K paper exclusive-

ly. Load only A4 paper at all times.

Important

❒ Tray 1 uses A4 K paper exclusive-

ly. Load only A4 paper at all times.

❒ If you want to load Letter-sized pa-

per (11 × 8¹/₂K) in Tray 1, contact

your sales or service representa-

tive.

❒ 2000-sheet Large Capacity Tray

uses A4 K paper exclusively. Load

only A4 paper at all times.

❒ If you want to load Letter-sized pa-

per (11 × 8¹/₂K) in Tray 1 and op-

tional 2000-sheet Large Capacity

Tray, contact your sales or service

representative.

A Pull out the paper tray slowly un-

til it stops.

Reference

See p.47 “Paper Sizes” concerning

paper to be loaded in the Paper

Tray and optional Paper Feed

Unit.

ZDJH003J

B Load paper into the tray with the

print side down.

ZDJY001J

Important

❒ Confirm that the top of the stack

is not higher than the limit mark

inside the tray.

C Carefully slide the paper tray into

the printer until it stops.

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Loading Paper

D Pinching both sides of the end

guide (A), move the end guide in

the direction of the arrow to open

it.

Loading Paper in Tray 2 and

the Optional Paper Feed Unit

This section describes loading paper

which is different from default size in

Tray 2.

A Pull out the Paper Tray slowly un-

til it stops.

ZDJY801J

E Load paper in the same direction.

ZDJH005J

B Set the paper guide lock to the

"unlocked" position.

ZDJY002J

Important

❒ Confirm that the top of the stack

is not higher than the limit mark

inside the tray.

ZDJY003J

F Pushing the green lever of the

side guide (A), move the side

guide toward the paper stack un-

til it stops (B).

C Pushing the green lever of the

side guide (A), move the side

guide toward you to open it (B).

ZDJY006J

ZDJY802J

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Paper and Other Media

G Make sure the paper is fixed in

place, and then lock the side

guide.

Loading paper in Paper Bank

PS470 (2000-sheet Large

Capacity Tray)

Important

❒ 2000-sheet Large Capacity Tray

uses A4 K paper exclusively. Load

only A4 paper at all times.

❒ If you want to load Letter-sized pa-

per (11 × 8¹/₂K) in the 2000-sheet

Large Capacity Tray, contact your

sales or service representative.

ZDJY007J

H Pinching both sides of the end

guide (A), move the end guide to-

ward the paper stack until it stops

(B).

A Pull out the Paper Tray slowly un-

til it stops.

ZDJY008J

ZDJY005J

B With the print side down, align

all four sides of two paper stacks,

and then load them next to each

other in the tray. Each side has a

limit of 1,000 sheets.

I Carefully slide the paper tray into

the printer until it stops.

Important

❒ Do not slide the paper tray in

with force. If you do, the front

and side guides might move.

ZDJY009J

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Loading Paper

This section uses Letter (8¹/₂× 11) L

Important

as an example.

❒ Align the paper and load them

against the left and right walls,

or a paper misfeed might occur.

A Press {Menu}.

❒ Confirm that the top of the stack

is not higher than the limit mark

inside the tray.

C Push in the Paper Tray slowly un-

til it stops.

If you load a paper size that is

not selected automatically

ZDJS001J

"Menu" appears on the panel dis-

play.

Note

❒ Paper sizes that are not selected

B Press {U} or {T} to display "Paper

automatically are B5L, 8¹/₂

Input", and then press {Enter}.

14L, 8¹/₂× 11L, 7¹/₄× 10¹/₂L, 8

× 13L, 8¹/₂× 13L, 8¹/₄× 13L, 8K

(10¹/₂× 15.35)L, 16K (7.68 ×

10¹/₂)L, 16K (10¹/₂× 7.68)K.

Menu:

Paper I nput

The paper selection menu is dis-

played.

Reference

See p.59 “Loading Paper in Tray 2

and the Optional Paper Feed Unit”

for details about how to load the

paper.

C Press {U} or {T} to display "Tray

Paper Size", and then press {En-

ter}.

Important

Paper I nput:

Tray Paper Size

❒ Tray 1 uses A4 K paper exclusive-

ly. Load only A4 paper at all times.

❒ Paper Bank PS470 uses A4 K pa-

per exclusively. Load only A4 pa-

per at all times.

The paper tray selection menu is

displayed.

D Press {U} or {T} to display the

target paper tray, and then press

{Enter}.

❒ If you want to load Letter-sized pa-

per (11 × 8¹/₂K) in Tray 1 and op-

tional Paper Bank PS470, contact

your sales or service representa-

tive.

Tray Paper Size:

Tray 2

The paper size selection menu is

displayed.

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Paper and Other Media

E Press {U} or {T} to display the

loaded paper size, and then press

{Enter}.

H Press {U} or {T} to display "Paper

Input", and then press {Enter}.

Menu:

Paper I nput

Tray 2 :

8 1 /2 x 1 1

The paper selection menu is dis-

played.

After about two seconds, the dis-

play is returned to the menu.

I Press {U} or {T} to display "Tray

Paper Size", and then press {En-

ter}.

F Press {On Line}.

"Ready " appears on the panel dis-

play.

Paper I nput:

Tray Paper Size

Ready

The paper tray selection menu is

displayed.

This completes the change in set-

ting.

J Press {U} or {T} to display the

target paper tray, and then press

{Enter}.

Important

❒ After printing on a paper size

that is not selected automatical-

ly, if you want to print on paper

that is selected automatically

again, reload the paper, proceed

Tray Paper Size:

Tray 2

The paper size selection menu is

displayed.

to step , and return the setting

to "Auto".

K Press {U} or {T} to display

G Press {Menu}.

"pAuto", and then press {Enter}.

Tray 2

*Auto

After about two seconds, the dis-

play is returned to the menu.

L Press {On Line}.

"Ready " appears on the panel dis-

play.

ZDJS001J

"Menu" appears on the panel dis-

play.

Ready

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Loading Paper

D Press {U} or {T} to display the

target paper tray, and then press

{Enter}.

Changing the paper type

By selecting the paper type you want

to load, the printer can execute better

printing. You can select from the fol-

lowing paper types.

Paper Type:

Tray 2

• Plain Paper, Recycled Paper, Spe-

cial Paper, Color Paper, Letterhead

Paper, Preprinted Paper, Pre-

punched Paper, Bond Paper, Card

Stock

The paper type selection menu is

displayed.

E Press {U} or {T} to display the

loaded paper type, and then press

{Enter}.

A Press {Menu}.

Tray 2

Recycled Paper

After about two seconds, the dis-

play is returned to the menu.

F Press {On Line}.

"Ready " appears on the panel dis-

play.

ZDJS001J

Ready

"Menu" appears on the panel dis-

play.

B Press {U} or {T} to display "Paper

Input", and then press {Enter}.

Menu:

Paper I nput

The paper selection menu is dis-

played.

C Press {U} or {T} to display "Paper

Type", and then press {Enter}.

Paper I nput:

Paper Type

The paper tray selection menu is

displayed.

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Paper and Other Media

Limitation

Load Paper in the Bypass Tray

❒ You cannot use the following func-

tions when printing on paper that

is loaded in the Bypass Tray.

Besides regular paper, you can load

thick paper, envelopes, OHP trans-

parencies, and paper that is longer

than A3L onto the Bypass Tray,

which cannot be loaded in the Paper

Trays or Paper Feed Unit.

• Duplex Print

• Collate, Job Separation

• Staple/Punch

• Auto Tray Select

Note

A Open the bypass tray.

❒ Paper sizes supported by the By-

pass Tray are 90 - 305 mm in width,

and 148 - 458 mm in length.

❒ If you load custom size paper or

special paper, select the paper size

with the control panel. The RPCS

printer driver can select the paper

size with the printer driver proper-

ties. The paper size selected with

the printer driver overrides the

one selected with the control pan-

el. See p.66 “Specifying a custom

paper size for the Bypass Tray”.

ZDJH202J

Note

❒ If you load A4 or larger size pa-

per, pull out the bypass tray ex-

tension, and then flip it open.

❒ If you load thick paper, OHP trans-

parencies, or envelopes, make the

settings for thick paper or OHP

transparencies with the control

panel or printer driver. See p.67

“Specifying a paper type for the

Bypass Tray”.

❒ The number of pages that can be

loaded in the Bypass Tray differs

depending on the paper type. Con-

firm that the top of the stack is not

higher than the limit mark inside

the tray.

ZDJH203J

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Loading Paper

B Slide the side guides outward

(A), and then load paper until it

stops with the print side up (B).

D Set the paper size using the con-

trol panel as follows:

A Press {Menu}.

ZDJH204J

ZDJS001J

"Menu" appears on the panel

display

C Adjust the side guides to the pa-

per width.

B Press {U} or {T} to "Paper In-

put" menu, and then press {En-

ter}.

The following message appears

on the panel display.

Menu:

Paper I nput

C Confirm that "Bypass Size" is

displayed, and then press {En-

ter}.

ZDJH205J

Important

❒ Confirm that the top of the stack

is not higher than the limit mark

inside the tray.

The following message appears

on the panel display.

❒ Shuffle the paper before loading

the stack onto the tray so multi-

ple sheets are not fed in at one

time.

Paper I nput:

Bypass Size

D Press {U} or {T} to display the

size and direction of the paper

in the bypass tray.

Bypass Size

*1 1 x 1 7

After about two seconds, the

display is returned to the menu.

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Paper and Other Media

E Press {On Line}.

B Press {U} or {T} to display "Paper

"Ready " appears on the panel

display.

Input", and then press {Enter}.

The following message appears on

the panel display.

Ready

Menu:

Paper I nput

Specifying a custom paper size for the

Bypass Tray

C Confirm that "Bypass Size" is dis-

played, and then press {Enter}.

Important

The following message appears on

the panel display.

❒ The paper size selected with the

printer driver overrides the one se-

lected with the control panel. You

do not have to make settings with

the control panel if you already

made them with the printer driver.

However, when printing with a

printer driver other than the RPCS

printer driver, you must make the

settings using the control panel.

For more information about the

printer driver, see the Help Files.

Paper I nput:

Bypass Size

D Press {U} or {T} to display "Cus-

tom Size", and then press {Enter}.

The following message appears on

the panel display.

Bypass Size:

Custom Size

❒ The printer cannot print from ap-

plications that do not supports

custom paper size.

E Press {U} or {T} to set the hori-

zontal value, and then press {En-

ter}.

A Press {Menu}.

The following message appears on

the panel display.

Custom Size:

Vert.

297mm

F Press {U} or {T} to set the vertical

value, and then press {Enter}.

ZDJS001J

Custom Size:

Horiz. 21 0mm

"Menu" appears on the panel dis-

play.

After about two seconds, the dis-

play is returned to the menu.

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Loading Paper

G Press {On Line}.

A Press {Menu}.

The following message appears on

the panel display.

Ready

Specifying a paper type for the Bypass

Tray

ZDJS001J

By selecting the paper type you want

to load, the printer can execute better

printing. You can select from the fol-

lowing paper types.

"Menu" appears on the panel dis-

play.

B Press {U} or {T} to display "Paper

• Plain Paper, Recycled Paper, Spe-

cial Paper, Color Paper, Letter-

head, Preprinted, Prepunched,

Labels, Bond Paper, Card Stock,

OHP Transparencies, Thick Paper,

Plain Paper (Duplex), Thick Paper

(Duplex)

Input", and then press {Enter}.

The following message appears on

the panel display.

Menu:

Paper I nput

Important

C Press {U} or {T} to display "Paper

❒ Be sure to select the paper type

when you load labels, thick paper,

or OHP transparencies in the By-

pass Tray.

Type", and then press {Enter}.

The following message appears on

the panel display.

Limitation

Paper I nput:

Paper Type

❒ You cannot use the following func-

tions when printing on paper load-

ed in the Bypass Tray.

D Press {U} or {T} to display "By-

• Duplex Print

pass Tray", and then press {Enter}.

• Collate, Job Separation

• Staple, Punch

The following message appears on

the panel display.

• Auto Tray Select

Paper Type:

Bypass Tray

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Paper and Other Media

E Press {U} or {T} to display the

target paper type, and then press

{Enter}.

Bypass Tray:

*Thick Paper

After about two seconds, the dis-

play is returned to the menu.

F Press {On Line}.

The following message appears on

the panel display.

Ready

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4. Troubleshooting

Error & Status Messages on the Control

Panel

❖ Status Messages

Messages/Second messages

Description

Solution

Wait for a while.

Calibrating...

The printer is calibrating the

color.

Energy Save Mode

Hex Dump Mode

Loading Toner...

In Energy Save Mode Level 2. No action required.

In Hex Dump Mode. No action required.

The printer is loading the ton- Wait for a while.

er.

Offline

The printer is offline and can- Press {On Line}.

not print data.

Initializing... Please Wait

The printer is initializing the

development unit.

Wait for a while.

Printing...

Processing...

Ready

The printer is doing print job. Wait for a while.

Print data is being processed. Wait for a while.

The default ready message.

The printer is ready to use.

No action required.

Resetting Job...

Waiting...

Job is being reset.

Wait for a while.

The printer is waiting for the Wait for a while.

next data to print.

Warming Up...

The printer is warming up

and not ready.

Wait until the printer signals

Ready.

❖ Alert Messages

Messages/Second messages

Description

Solution

Add Staples

The stapler is out of staples.

Job is not stapled.

Replace new staples.

See p.100 “Adding Staples”.

Add Toner/Yellow/Magen-

ta/Cyan/Black

The printer is out of the indi- Replace a new toner cartridge

cated toner(s).

of the indicated color(s).

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Add Toner Black

The printer is out of toner (K). Replace a new toner cartridge

(K).

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

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Troubleshooting

Messages/Second messages

Description

Solution

Add Toner Cyan

The printer is out of toner (C). Replace a new toner cartridge

(C).

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Add Toner Magenta

Add Toner Yellow

The printer is out of toner (M). Replace a new toner cartridge

(M).

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

The printer is out of toner (Y). Replace a new toner cartridge

(Y).

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Call Service: EC Power Off On A communication error sent

Turn the power switch off and

from the engine to the control- then on. If the message ap-

/If Error Reoccur Call Service

ler.

pears again, contact your sales

or service representative.

Change Setting Tray #

The paper size and type set-

ting in the tray differs from

that of actual paper size and

type in the tray.

Load {paper size and type} pa-

per with the selected feed di-

rection into the tray, and then

change the paper size and

type with the control panel.

/Paper Size: Paper Type:

Or press {Form Feed}, and

then select the tray with the

operational panel.

Or press {Job Reset} to cancel

the print job.

Close Duplex Unit Cover

Close Finisher Front Cover

Close Right Cover

The cover for the duplex unit Close the cover for the duplex

is open. unit.

The front cover for the finisher Close the front cover for fin-

is open.

isher.

The upper right cover (the

cover for the toner cartridge)

is open.

Close the upper right cover.

Close Finisher Upper Cover

Close Front Cover

The finisher upper cover is

open.

Close the upper cover for the

finisher.

The paper entrance cover for Close the upper entrance cov-

the finisher is open.

er for the finisher.

The front cover is open.

Close the front cover for the

printer.

Close Lower Right Cover

The right cover for the paper Close the right cover for the

feed table/large capacity tray paper feed table/large capaci-

is open.

The cover for 4-bin Mailbox is Close the cover for the 4-bin

open. Mailbox tray.

ty tray.

Close Mailbox Cover

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Error & Status Messages on the Control Panel

Messages/Second messages

Close Right Cover

Description

Solution

The right cover is open.

Close the right cover.

Close Upper Left Cover

The upper left cover (the cov- Close the upper left cover.

er for the fusing unit) is open.

Driver Setting Error (Memo-

ry)

The printer identified a down- Verify that the paper memory

load error. This error may oc- size is specified with the driv-

cur when the installed

memory amount is less than

the driver setting.

er setting.

Duplex Cancelled

The setting of Duplex Print

has been cancelled.

(a) To print the image correct-

ly, add memory to the printer.

(b) Be sure to use the correct

paper.

Error:Tray 1 Reset The Job

/Then Power OffOn

There is a problem with the

current specified tray. The job printer Off, and then back On.

can not be processed.

Reset the job then turn the

Error:Tray 1 Form Feed

The printer identified the fail- Apply Form Feed from other

ure of the indicated paper

tray. The job is not printed.

tray or cancel the job, and then

switch your printer Off then

back On. If the error contin-

ues, contact your sales or serv-

ice representative.

/Or Job Reset Then Power Of-

fOn

Exceeded Max. Pages (Col-

late)

The printer identified a colla- Increase the RAM capacity.

tion page overflow error.

Install the optional hard disk

drive.

Exceeded Max. Stored Files

The maximum number of

stored files has been exceeded

during Sample Print of

Lacked Print.

Delete the stored files.

Exceeded Max. Stored Pages The maximum number of

Reduce the number of pages

pages has been exceeded dur- to print.

ing Sample Print of Lacked

Hardware Problem DIMM

Theprinter identified a DIMM Remove and re-install the

sum value error.

DIMM correctly.

Remove any dust under the

DIMM.

If the message appears again,

contact your sales or service

representative.

See "Setting Up" in the Setup

Guide.

Hardware Problem Ethernet

The printer identified an Eth- Turn the power switch off and

ernet error.

then on. If the message ap-

pears again, contact your sales

or service representative.

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Troubleshooting

Messages/Second messages

Description

Solution

Hardware Problem Finisher

There is a problem with the

finisher.

Turn the power switch off and

then on. If the message ap-

pears again, contact your sales

or service representative.

Hardware Problem HDD

The printer identified a HDD Remove and re-install the

Board error.

HDD Board correctly.

If the message appears again,

contact your sales or service

representative.

See "Setting Up" in the Setup

Guide.

Hardware Problem IEEE1394 The printer identified an

IEEE1394 Board error.

Remove and re-install the

IEEE1394 Board correctly.

A Confirm that the 1394 In-

terface Unit Type1045 is

attached to the computer

correctly.

B Confirm that the IEEE1394

interface cable is connect-

ed securely.

C Unplug the IEEE1394 in-

terface cable which is con-

nected to the printer.

D Restart the computer.

If the message appears

again even after executing

above operation, proceed

to the following steps.

E Execute the utility tool for

1394 Interface Unit

Type1045 which is stored

in the following path in the

CD-ROM labeled "Printer

Drivers and Utilities".

UTILITY\1394

Important

❒

For details about using

the utility tool for

IEEE1394, see the RE-

ADME file in the same

directory in the CD-

ROM.

If the message appears again,

contact your sales or service

representative.

See "Setting Up" in the Setup

Guide.

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Error & Status Messages on the Control Panel

Messages/Second messages

Description

Solution

Hardware Problem NV-RAM The printer identified a Mem- Replace the User Account En-

ory Switch (User Account En- hance Unit.

hance Unit) error.

Hardware Problem Option

RAM

The printer identified an op-

tional RAM error.

Remove and re-install the op-

tional RAM.

If the message appears again,

contact your sales or service

representative.

Hardware Problem Parallel

I/F

There is a problem with the

parallel interface.

If you use the parallel I/F, re-

place the interface cable that

caused the error. If the mes-

sage appears again, contact

your sales or service repre-

sentative.

Hardware Problem Staple

Unit

There is misfeed in the finish- Remove the misfeed. If the

er or there is a problem with

the staple unit failure.

message appears again, con-

tact your sales or service rep-

resentative.

See p.94 “When "Remove Mis-

feed R: Finisher" Appears”.

See p.98 “Removing Jammed

Staples”.

Hardware Problem Tray 1

Hardware Problem Tray 2

Hardware Problem Tray 3

There is a problem with the

paper lift motor of the Tray 1. then on. If the message ap-

pears again, contact your sales

Turn the power switch off and

or service representative.

There is a problem with the

paper lift motor of the Tray 2. then on. If the message ap-

pears again, contact your sales

Turn the power switch off and

or service representative.

There is a problem with the

paper lift motor of the paper

tray 3.

Align paper and set them in

the collect position in the pa-

per tray 3.

Turn the power switch off and

then on. If the message ap-

pears again, contact your sales

or service representative.

Hardware Problem Tray 4

There is a problem with the

paper lift motor of the paper

tray 4.

Turn the power switch off and

then on. If the message ap-

pears again, contact your sales

or service representative.

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Troubleshooting

Messages/Second messages

Description

Solution

HDD Full

The maximum HDD area size Delete the disused form /font

for form/font has been ex-

ceeded.

types.

An HDD overflow error oc-

Delete the stored files or re-

curred during Sample Print or duce the size of the Sample

Lacked Print.

Print file or Lacked Print file.

HDD Not Installed

The user tries to print the

Lacked Print data without

HDD installed.

If you use the Locked Print

feature, make sure to install

HDD. If the error continues,

contact your sales or service

representative.

I/O Buffer Overflow

The maximum size of the I/O Increase the size of the I/O

buffer has been exceeded.

buffer through the I/F Setup.

Invalid Password Try Again

The entered password with

the control panel is not cor-

rect.

Enter the correct password

with the control panel.

Load Correct Size Paper

/Press # To Continue

The paper size setting in the

tray differs from that of actual the selected feed direction into

paper size in the tray.

Load {paper size} paper with

the tray, and then change the

paper size with the control

panel.

Or press {Form Feed}, and se-

lect the tray with the opera-

tional panel.

Or press {Job Reset} to cancel

the print job.

Load Paper Tray #

The indicated tray is out of pa- Load paper into the indicated

per. #: tray number

paper tray.

Load Paper

1:The printer received a re-

Change the setting of the indi-

quest for a paper type, or pa- cated paper input tray, or

/Paper Size: Paper Type:

per size not available in the

printer, and Tray Locking is

not applicable.

press {Job Reset}. Form Feed

is not applicable here.

2:The paper type and size

loaded in the tray which the

printer searched using Tray

Locking is Invalid for Duplex

Print.

Menu Protected Cannot

Change

The menu is protected and the Wait for two seconds until the

setting cannot be changed. previous display appears.

No Files Exist

There are no files available for Wait for two seconds until the

Sample Print job or Locked

Print job.

previous display appears.

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Error & Status Messages on the Control Panel

Messages/Second messages

Description

Solution

P=07 I=9Fc01234 Power Off

A controller error. The SC

number indicates the prob-

lem.

Turn the power switch off and

then on. If the message ap-

pears again, contact your sales

or service representative.

/If Error Reoccur Call Service

Paper Invalid for Du-

plex:Tray#

The printer detected the set-

ting of the indicated tray is

invalid for Duplex Tray. #:

tray number

Change the setting of the indi-

cated paper input tray or ap-

ply Form Feed using another

tray, or press {Job Reset}.

/Change Setting or Form

Feed

Punch-hole Chips are Full

The Punch Chips is full of

punch chips.

Remove the punch chips from

the punch wast box.

See p.102 “Removing Punch-

hole Chips”

When the message appears

even the punch wast box is

not full, remove the Punch-

hole chips on the top of the

punchwast box.

See ⇒ p.102 “When the mes-

sage appears even after re-

moving the Punch-hole chips”

Remove MisfeedA:Internal

Path

There is a misfeed in the print- Remove the misfed paper fol-

er.

lowing the instructions inside

the front cover.

/See Instructions in Front

Cover

For more information, see

p.92 “When "Remove Misfeed

A:Internal Path" Appears”.

Remove MisfeedB: Fusing

Unit

There is a misfeed in the fus- Remove the misfed paper fol-

ing unit.

lowing the instructions inside

the front cover.

/See Instructions in Front

Cover

For more information, see

p.92 “When "Remove Misfeed

B: Fusing Unit" Appears”.

Remove MisfeedR: Finisher

/Open Front Cover

There is a misfeed in the fin-

isher.

Open the finisher cover and

remove misfeed.

For more information, see

p.94 “When "Remove Misfeed

R: Finisher" Appears”.

Remove MisfeedW: Mailbox

/Open Mailbox Cover

There is a misfeed in the out- Open the mailbox cover and

put 4-bin tray.

remove misfeed.

For more information, see

p.94 “When "Remove Misfeed

W: Mailbox" Appears”.

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Troubleshooting

Messages/Second messages

Description

Solution

Remove MisfeedY: Paper

Tray

There is a misfeed in the spec- Remove the misfed paper fol-

ified input tray, or the printer lowing the instructions inside

is not feeding paper.

the front cover.

/See Instructions in Front

Cover

For more information, see

p.96 “When "Remove Misfeed

Y: Paper Tray" Appears”.

Remove Misfeed: Duplex Unit There is a misfeed in the du-

Remove the misfed paper fol-

lowing the instructions inside

the front cover.

plex unit.

/See Instructions in Front

Cover

For more information, see

p.96 “When "Remove Misfeed

:Duplex Unit " Appears”.

Remove Misfeed: Dup.Feed

Unit

There is a misfeed in the du-

plex feed unit.

Remove the misfed paper.

See p.89 “Removing Misfed

Paper in the Duplex Feed

Unit”.

/See Instructions in Front

Cover

Remove Paper All Output

Trays

All output trays are full.

Remove paper from all output

trays.

Remove Paper Finisher Tray # The indicated finisher shift

Remove the paper from the in-

tray is full. #:finisher shift tray dicated finisher shift tray.

number

Remove Paper From Upper

Tray

The upper tray (output 1-bin Remove paper from the upper

tray)is full.

tray.

Remove Paper Inside Finisher There is still paper in the fin- Open the cover for the finisher

isher.

and remove paper.

See p.94 “When "Remove Mis-

feed R: Finisher" Appears”.

Remove Paper Inside Finisher A communication error is sent Remove and re-install the du-

from the system unit to the

duplex unit.

plex unit. If the problem con-

tinues, contact your sales or

service representative.

Remove Paper Mailbox Tray # The output tray # of the op-

tional 4-bin Mailbox is full.

Remove paper from the indi-

cated 4-bin Mailbox tray.

#:mailbox tray number

Remove Paper Standard Tray The standard output tray is

full

Remove paper from standard

output trays.

Replace Black Dev.

Unit(TypeD)

It is time to replace the black Replace a new black develop-

development unit.

ment unit.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

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Error & Status Messages on the Control Panel

Messages/Second messages

Description

Solution

Replace Black PCU (Type F)

It is time to replace the black Replace a new black PCU.

PCU.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Replace Color Dev.

Unit(TypeB)

It is time to replace the color

development unit.

Replace a new color develop-

ment unit.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Replace Color PCU (Type A) It is time to replace the color

PCU.

Replace a new color PCU.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Replace Fuser Oil Unit

(TypeG)

It is time to replace the fuser

oil unit.

Replace a new fuser oil unit.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Replace FuserOil

Unit soon (TypeG)

The fuser oil unit should be re- Prepare a new fuser oil

placed soon.

unit.Depending on your serv-

ice contract, contact your sales

or service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Replace Fusing Unit (Type C) It is time to replace the fusing Replace a new fusing unit.

unit.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Replace Fusing

The fusing unit should be re- Prepare a new fusing unit.De-

placed soon.

pending on your service con-

tract, contact your sales or

service representative.

Unit soon (TypeC)

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

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Troubleshooting

Messages/Second messages

Description

Solution

Replace Waste Toner (Type E) It is time to replace the waste Replace a waste toner bottle.

toner.

Depending on your service

contract, contact your sales or

service representative.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Reset Cyan Toner Correctly

The toner cartridge (C) is not Set the toner cartridge (C) cor-

set correctly or is not set, and rectly.

the color printing is non-ap-

plicable.

See "Setting Up" in the Setup

Guide.

Reset Develop. Unit Correctly The indicated development

Set theindicated development

unit(s) is/are not set correctly, unit(s) correctly. See p.1 “Re-

/Yellow/Magenta Cy-

an/Black

or is not set.

placing Consumables and

Maintenance Kit”.

Reset Duplex Unit Correctly

The duplex paper feed unit is Remove and re-install the du-

not set correctly or is not set. plex paper feed unit. If the er-

ror continues, contact your

salesor servicerepresentative.

See "Setting Up" in the Setup

Guide.

Reset Finisher Correctly

Finisher is not set correctly, or Set the finisher correctly.

is not set.

See "Setting Up" in the Setup

Guide.

Reset Fuser Oil Unit Correctly The fuser oil unit is not set cor- Set the fuse oil unit correctly.

rectly, or is not set.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Reset Fusing Unit Correctly

There is no fusing unit, or the Set the fusing unit correctly.

fusing unit is not installed cor-

rectly.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Reset Magenta Toner Correct- The toner cartridge (M) is not Set the toner cartridge (M)

set correctly or is not set, and correctly.

the color printing is non-ap-

See "Setting Up" in the Setup

plicable.

Guide.

Reset PCU Correctly

TheindicatedPhotoconductor Set the indicated Photocon-

Unit(s) is/are not set correct- ductor Unit(s) correctly.

/Yellow/Magenta Cy-

an/Black

ly, or is not set.

See p.1 “Replacing Consuma-

bles and Maintenance Kit”.

Reset Toner Black

The indicated toner cartridge Set the indicated toner car-

is not set correctly.

tridge(s) correctly.

See "Setting Up" in the Setup

Guide.

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Error & Status Messages on the Control Panel

Messages/Second messages

Description

Solution

Reset Toner Cyan

The indicated toner cartridge Set the indicated toner car-

is not set correctly.

tridge(s) correctly.

See "Setting Up" in the Setup

Guide.

Reset Toner Magenta

Reset Toner Yellow

The indicated toner cartridge Set the indicated toner car-

is not set correctly.

tridge(s) correctly.

See "Setting Up" in the Setup

Guide.

The indicated toner cartridge Set the indicated toner car-

is not set correctly.

tridge(s) correctly.

See "Setting Up" in the Setup

Guide.

Reset Transfer Unit Correctly The transfer unit is not set cor- Contact your sales or service

rectly, or is not set.

representative.

Reset Tray 1 Correctly

Reset Tray Correctly

The indicated paper input

tray is not set correctly, or is

not set.

Set the indicated paper input

tray correctly.

The printer detected, when

Set the indicated paper input

processing a job through Auto tray correctly.

Tray Select, that any of paper

input tray is not set correctly,

or is not set.

Reset Waste Toner Correctly

The waste toner bottle is not

set correctly, or is not set.

Set the waste toner bottle cor-

rectly.

Reset Yellow Toner Correctly The toner cartridge (Y) is not Set the toner cartridge (Y) cor-

set correctly or is not set, and rectly.

the color printing is non-ap-

plicable.

Guide.

See "Setting Up" in the Setup

RPCS Graphic Error

The graphic is not initialized Replace the installed memory.

because the graphic memory

was not reserved.

RPCS Memory Overflow

The printer memory is not ini- Replace the installed memory.

tialized because the CDC

memory was not reserved via

the system call.

RPCS Syntax Error

The printer identified a syntax Be sure to use the correct driv-

error. This error results from; er.

data transmogrification

caused by the transmission

path problem, data interrup-

tion, data transmission from

other drivers, etc.

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Troubleshooting

Messages/Second messages

Description

Solution

SC XXX-X Power Off On

The Service Code or SC

number indicates the prob-

lem.

Turn the power switch off and

then on. If the message ap-

pears again, contact your sales

or service representative.

/If Error Reoccur Call Service

Staple Cancelled

The Staple feature has been

cancelled.

Verify that the paper orienta-

tion and layout is property set,

and make sure whether your

desired settings for the finish-

er is selected.

Toner is Almost Empty: Black The printer is almost out of

toner (K).

Prepare a new toner cartridge

(K).

Toner is Almost Empty: Cyan The printer is almost out of

toner (C).

Prepare a new toner cartridge

(C).

Toner is Almost Empty: Ma-

genta

The printer is almost out of

toner (M).

Prepare a new toner cartridge

(M).

Toner is Almost Empty: Yel-

low

The printer is almost out of

toner (Y).

Prepare a new toner cartridge

(Y).

Waste Toner is Almost Full (E) The waste toner bottle is al-

most full of toner dust.

Prepare a new waste toner

bottle or contact your sales or

service representative.

See p.107 “Consumables”.

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Printer Does Not Print

Possible Cause

Solutions

Is the power on?

Confirm that the cable is securely plugged into the power outlet

and the printer.

Turn on the power switch.

Does the Online indicator Press {On Line} so the indicator lights.

stay on?

Does the Error indicator

Check the error message on the panel display and take the re-

stay red?

quired action.

Is paper loaded?

Load paper into the paper tray or on the bypass tray.

See p.47 “Paper and Other Media Supported by This Printer”.

Can you print a configura- If you cannot print a configuration page, it probably indicates a

tion page?

printer malfunction. You should contact your sales or service rep-

resentative.

See "Printing a Configuration Page" in Administrator Reference 2.

Is the interface cable con- Connect the interface cable properly. If there are any connectors or

necting the printer to the

computer connected se-

curely?

screws, confirm that they are fastened securely.

Are you using the correct The type of interface cable you should use depends on the compu-

interface cable?

ter. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

See "Appendix" in Administrator Reference 2.

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Troubleshooting

Possible Cause

Solutions

Is the Data In indicator

blinking or lit after starting

the print job?

If not blinking or lit, the data is not being sent to the printer.

❖ If the printer is connected to the computer using the in-

terface cable

Make sure the following printer port settings are correct:

•

For a parallel port connection, port LPT1 or LPT2 should be

set.

For a IEEE 1394 (SCSI print) port connection, port

1394_00(n) ^*1should be set.

(n) is the number of printers connected.

•

Windows 95/98/Me

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

menu, click [Properties].

C Click the [Details] tab.

D Check the [Print to the following port] box to confirm that

the correct port is selected.

•

Windows 2000

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

menu, click [Properties].

C Click the [Port] tab.

D Check the [Print to the following port] box to confirm that

the correct port is selected.

Windows XP

A Access the [Printers and Faxes] window from [Start] on

the taskbar.

B Click to select the icon of the printer. Next, on the [File]

menu, click [Properties].

C Click the [Port] tab.

D Check the [Print to the following port(s).] box to confirm

that the correct port is selected.

•

Windows NT 4.0

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

menu, click [Properties].

C Click the [Port] tab.

D Check the [Print to the following port] box to confirm that

the correct port is selected.

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Printer Does Not Print

Possible Cause

Solutions

When you use 1394 Inter-

face Unit Type1045

❖ Network Connection

Contact your network administrator.

A Confirm that the 1394 Interface Unit Type1045 is attached to

the computer correctly.

B Confirm that the IEEE1394 interface cable is connected secure-

ly.

C Restart the computer.

If the error occurs even after executing above operation, pro-

ceed to the following steps.

D Unplug the IEEE1394 interface cable which is connected to the

printer.

E Execute the utility tool for 1394 Interface Unit Type1045 which

is stored in the following path in the CD-ROM labeled "Printer

Drivers and Utilities".

UTILITY\1394

Important

❒

For details about using the utility tool for IEEE1394, see the

README file in the same directory in the CD-ROM.

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Troubleshooting