Owners &
Installation
I31-3 Gas Inbuilt
Model:
I31-NG3
I31-LPG3
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
WARNING:
FORYOURSAFETY
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional infor-
mationconsultanauthorisedinstaller,serv-
ice agency or the gas supplier.
What to do if you smell gas:
Do not try to light any appli-
ance
LISTINGSANDCODEAPPROVALS
Do not touch any electrical
switch: do not use any
phone in your building.
Immediately call your gas
supplierfromaneighbour's
phone. Follow the gas sup-
plier'sinstructions.
If you cannot reach your
gas supplier, call the fire
department.
These gas appliances have been tested in
accordance with AS4553-2000, NZS 5262
and have been certified by the Australian
Gas Association for installation and
operation as described in these Installation
and Operating Instructions.
FORYOURSAFETY
Donotstoreorusegasolineorotherflamma-
ble vapours and liquids in the vicinity of this
or any other appliance.
Your unit should be serviced annually
by an authorised service person.
Installation and service must be performed
by an authorised installer, service agency or
the gas supplier.
918-001b
06/01/07
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TABLE OF CONTENTS
REGENCY GAS FIREPLACE INSERT
Page
Unit Dimensions ...........................................................2
Page
OperatingInstructions
Safety Label .................................................................4
OperatingInstructions ................................................16
LightingProcedure......................................................16
ShutdownProcedure ..................................................16
Installation
First Fire
............................................................... 16
For Your Safety ............................................................5
Specifications ...............................................................5
Installation Checklist ....................................................5
MaterialsRequired........................................................5
Minimum Fireplace Dimension .....................................6
Clearances to Combustibles.........................................6
GasConnection ............................................................6
DraftDiverterConnection ..............................................7
AutomaticConvectionFanOperation ......................... 16
Normal Operating Sounds of Gas Appliances ............ 16
Copy of Lighting Instruction Plate ............................... 17
Maintenance
Maintenance ...............................................................18
- Gold Plated Trim ................................................ 18
- Log Replacement ...............................................18
- Door Glass Replacement ...................................18
- Bay Glass Removal ........................................... 18
- Flush Glass Replacement ................................. 18
- Glass Gasket.....................................................19
- Fan Maintenance ...............................................19
TroubleShooting.........................................................20
Flueing
.................................................................7
- Combustion & Ventilation.........................................7
Gas Pressure Test .......................................................7
Test for Flue Spillage ....................................................7
Optional Brick Panel.....................................................8
LogInstallation .............................................................8
Faceplate & Trim ........................................................ 10
Glass Front Installation
- Standard Flush Door (1 panel)................................ 10
- Flush Louvres ......................................................... 10
- Optional Bay Door (3 panel) ................................... 11
- Bay Louvres ........................................................... 11
Hampton Cast Faceplate Installation .......................... 12
Hampton Cast Grill Installation ................................... 13
BarossaCurvedFront .................................................14
OptionalRemoteControl ............................................15
Optional Wall Thermostat ...........................................15
WiringDiagram ...........................................................15
Parts List
............................................................... 21
Warranty
Warranty
...............................................................27
Regency I31-3 Gas Fireplace Inbuilt
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DATA BADGE
DATA BADGE NOTE: Regency units are con-
stantly being improved. Check the label on the
unit and if there is a difference, the label on the
unit is the correct one.
This is a copy of the label that accompanies
each Regency I31-3 Gas Inbuilt fireplace. We
have printed a copy of the contents here for
your review.
(AustraliaOnly)
4
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INSTALLATION
and circulating air passageways of the 6) Test for flue spillage, page 7.
IMPORTANT:
SAVE THESE
INSTRUCTIONS
appliance be kept clean and free from
excessive lint from carpeting.
7) Install the optional brick panels. See page
8.
4) See general construction and assembly
instructions. This appliance may only be 8) Install the log set. See page 8.
installed in a flued, non-combustible fire-
The Regency Gas Fireplace must be installed in
accordance with these instructions. Carefully
read all the instructions in this manual first.
place. The appliance and flue should be
enclosed when installed or passing through
a living area, where children may come in
contact with it.
9) Assemble and install the faceplate and trim.
See page 10.
10) Install the glass front (page 10) and optional
Note: Failure to follow these instructions
could cause a malfunction of the
heater which could result in death,
serious bodily injury, and/or prop-
erty damage. Failure to follow these
instructions may also void your
fire insurance and/or warranty.
Bay Front (page 11).
5) Always connect this space heater to a
chimney and flue to the outside of the 11) Install both louvres, flush (page 10) or Bay
building envelope. Never flue to another
room. Make sure that the flue is properly
sized and is of adequate height to provide 12) InstallOptionalRemoteControlandOption-
the proper draft.
(page 11).
al Wall Thermostat, page 15.
6) Inspect the flueing system annually for
13) Final check: Before leaving this unit with
the customer, the installer must ensure that
the appliance is firing correctly. This in-
cludes:
FOR YOUR SAFETY
blockage and any signs of deterioration.
This appliance requires air for proper combus-
tion. Always provide adequate combustion
and ventilation air. Follow instructions and in-
formation in the current AS5601-2004, NZS
5261 or local codes. Consult the "authority
having jurisdiction" to determine the need for a
permit prior to starting the installation.
7) Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
a) Clocking the appliance to ensure the
correct firing rate.
8) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace.
b) Adjusting the primary air, if required, to
ensure that the flame does not carbon.
See page 7.
9) Installer must mechanically attach the
supplied label to the inside of the firebox of
the fireplace into which the gas fireplace
insert is installed.
GAS PIPE TESTING
c) Ensuring that the appliance is flueing
correctly. See page 7.
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shutoff valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 3.45 kPa.
“WARNING: This fireplace has been converted
for use with a gas fireplace insert only and
cannot be used for burning wood or solid fuels
unless all original parts have been replaced,
and the fireplace re-approved by the authority
having jurisdiction.”.
MATERIALS REQUIRED
No electric power supply is required for the gas
control to operate. A 240 Volt AC power cord
is hooked up to the fan switch and blower. Plug
3 wire cord into a suitable receptacle. Do not
cut the ground terminal off under any circum-
stances.
Specifications:
Fuel: NG or LPG (see page 7)
Electrical: 240 volt 50 hz system
Fan/Blower:2-speed, 127 CFM
Log Sets: Ceramic fibre
INSTALLATION
CHECKLIST
When connected with 240 volts, the appliance
must be electrically grounded in accordance
with local codes.
BEFORE YOU START
The Regency Gas Insert is installed as listed
below.
Note: This unit is equipped with a heat
sensor thermodisc which will
prevent the blower from operat-
ing until the unit reaches the cor-
rect temperature.
Installation is to be carried out ONLY by an
authorised person.
1) Unit Location - check Clearances to Com-
bustibles on page 6.
1) The appliance shall be installed in accord-
ance with the manufacturer'sinstallation
instructions,local gas fitting regulations,
municipal building codes, water supply
regulations,electrical wiring regulations,
with AS5601-2004.(AGA gas installation
code) NZS 5261(New Zealand)
2) Make the gas connections (see page 6).
3) Install the flue or liner to the sliding draft
diverter. See page 7.
4) Install Flueing, page 7. Slide the unit into the
fireplace. Attach draft diverter to the insert.
2) Installation and repair should be done
ONLY by an authorised person.
5) Test gas pressure, page 7. Check aeration,
page 7.
3) The appliance should be inspected before
use and at least annually by an authorised
service person. More frequent cleaning
may be required due to excessive lint from
carpeting, bedding material, etc. It is imper-
ative that control compartments, burners
Regency I31-3 Gas Fireplace Inbuilt
5
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INSTALLATION
MINIMUM FIREPLACE
DIMENSIONS
GAS CONNECTION
GASCONNECTIONWARNING:
Onlypersonslicensedtoworkwith
gas piping may make the neces-
sary gas connections to this appli-
ance.
The minimum fireplace dimensions for the Re-
gency gas space heater are shown in the
following diagrams:
1) If the appliance is to be installed into an
existing chimney system, thoroughly clean
the masonry or factory built fireplace.
2) The gas connection is 12" BSP.
Mantel Clearances with
Bay and Flush Louvres in
Masonry Installation
3) Locate the center point where the flue will
pass through the chimney above the appli-
ance. Move the appliance into the exact
location where it is to be installed. Ensure
that the Insert is level.
4) The installer must provide a valve with a
plugged tapping, accessible for test gauge
connection, immediately upstream of the
gas supply connection to the appliance.
CAUTION: If the glass is removed or
opened for servicing, it must be re-
placed and closed prior to operating the
appliance. The glass must be fixed in the
door when operating.
MINIMUM
CLEARANCES TO
COMBUSTIBLES
SPECIFICATIONS
The minimum fireplace clearances for the Re-
gency gas space heater are shown in the
following diagrams:
NG
LPG
INJECTOR
SIZE
#37
#52
From Unit
Sides
A 255mm
2.65mm
1.6mm
Ceiling
Mantle
B 1205 mm
C see Mantel
Clearances
INPUT
Min. 17 mj/h
Min. 17 mj/h
NOTE: Mantel clearances for Installation
into a Zero Clearance Kit are differ-
ent. Please refer to the Zero Clear-
ance Kit Manual for details.
RATING
MANIFOLD
Max. 31 mj/h Max. 31 mj/h
From Surround
(660 mm x 1016 mm)
PRESSURE Max. 0.9 kPa Max. 2.59 kPa
Max. Mantle Depth
Hearth Height
Hearth Depth
G 305mm
H 0mm
Note: A non-combustible mantel may
be installed at a lower height if the
framing is made of metal studs
covered with a non-combustible
board.
I
405mm
Hearth Width
J
1015 mm
Min. Alcove Width
Max. Alcove Depth
K 1220 mm
915mm
L
6
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INSTALLATION
DRAFT DIVERTER
CONNECTION
FLUEING
TEST FOR FLUE
SPILLAGE
THEAPPLIANCEMUSTNOTBECONNECTED
TOACHIMNEYFLUESERVINGASEPARATE
SOLIDFUELBURNINGAPPLIANCE.
1) Attach the flue to the flue collar on the
detachable draft diverter. The flue collar of
the appliance will fit inside a standard flue
and may be fastened directly to the flue by
sheet metal screw. Diagram 1.
A " spillage" test must be made before
the installed unit is left with the custom-
er. Follow the procedure below:
Thisapplianceisdesignedtoattachtoa100mm
diameter twin skin or listed gas fuel type flue
liner running the full length of the chimney. A
minimum flue height of 3.6 m. is recommended.
The Regency Inbuilt Fireplace incorporates its
own internal draft diverter, so no additional
external draftdiverter is required.
1) Start all exhaust fans in the home and then
close all external doors and windows in the
house.
2) Light the unit and set controls to maximum.
Turn fan off.
Periodically check that the flue is unrestricted
and an adequate draft is present when the unit
is in operation. (See page 7 for spillage test.)
3) After five minutes, test that there is a “pull”
on the flue by placing a smoke match,
cigarette or similar device which gives off
smoke, in front of the spill tube. To ensure
a valid test, place a scrap piece of sheet
metal (or other noncombustible material)
between the spill tube and the upper louvre,
this will prevent the natural convection of
the unit from interfering with the test. See
diagram 1.
Before installing flue system ensure that the
damper plate is open and secure to prevent the
damper plate from falling down and crushing
the liner.
Install to AS5601-2004,(Australia) NZS 5261
(New Zealand).
Combustion and Ventilation Air
WARNING: This appliance needs
freshairforsafeoperationandmust
beinstalledwithprovisionsforade-
quate combustion and ventilation
Diagram 1
2) Before pushing the appliance into position
inside the fireplace, align the draft diverter
with the guides on the insert top and push air available to the room in which it
forward. While pushing the unit back into
place keep pulling the draft diverter forward
is to be operating.
until the screw hole in the spill tube aligns
Air for combustion is drawn in through the front
with the screw hole in the top of the firebox.
of the unit, therefore, the front of the unit must
The screw is secured through the inside top
be kept clear of any obstructions.
of the firebox into the bottom of the spill tube.
(If screw holes do not line up then draft
diverter is not positioned correctly.)
GAS PRESSURE TEST
Diagram 2.
The unit is preset to give the correct gas input
at the specified manifold pressures shown on
the label. The maximum gas manifold pressure
is:
Diagram 1
NG
0.9 kPa
LPG
2.65 kPa
The manifold pressure is controlled by a regu-
lator built into the gas control, and should be
checked at the pressure test point. The pres-
sure check should be carried out with the unit
burning and the setting should be within the
limits specified.
Diagram 2
NOTE: Final gas connection should be af-
ter unit is in place to avoid damage
to line when pushing the unit into
position.
Regency I31-3 Gas Fireplace Inbuilt
7
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INSTALLATION
The smoke should be drawn into the spill tube.
If the smoke is still not drawn into the spill tube,
turn the unit off and check for the cause of the
lack of draft. If necessary, rectify.
OPTIONAL
BRICK PANEL
LOG SET
INSTALLATION
1) Unwrap the brick pattern panels from the Read the instructions below carefully and
protective wrapping.
refer to the diagrams. If logs are broken
do not use the unit until they are replaced.
2) Remove the glass front if it is already Broken logs can interfere with the pilot
installed (see manual). operation.
3) Put the rear brick panel flat against the back The gas log kit contains the following:
of the unit.
a) 02-43 Rear Log
4) Before installing the side brick panels, loos- b) 02-45 Front Right Log
en the screws for the brick tabs enough so c) 02-56 Middle Left Log
that you can slide the brick tabs on to the d) 02-46 Left Top Log
screws easily but that the tabs are secure. e) 02-47 Center Log
902-227
902-229
902-230
902-231
902-232
For the location of the side brick tab screws f) 02-48 Middle Right Log 902-226
see diagram 1.
g) 02-44 Front Left Log
902-228
h) Embers and Rockwool
i)
Vermiculite and Ember combination
Note: Install Optional Brick Panels prior
to installing logs.
For wind turbulent sites, a wind cap may rem-
edy the problem.
Note: The thermally activated safety
switch will sense the change in temper-
ature and shut down the gas valve in the
event of a severe downdraft or a blocked
or disconnected flue. The switch acts as
a safety shut-off to prevent a build-up of
carbon monoxide. If the flue is blocked or
has no "draw", the switch will automati-
cally shut off the supply of gas within 5 -
10 minutes. Tampering with the switch
can result in carbon monoxide (CO) poi-
soning and possible death.
Diagram 1
5) Remove the brick tabs and slide the side
brick panels into position. See diagram 3.
Install the brick tabs. See diagram 2.
The "02" refer numbers (i.e. 02-43) are
molded into the rear of each log.
If the heater turns off because of lack of
draft during the spillage test, check for
the cause and if necessary, rectify.
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
The thermally actuated safety switch will
automatically reset after it has cooled off.
The switch will continue to cycle until the
draft problem is corrected. DO NOT BY-
PASS OR DISCONNECT THIS SWITCH.
Diagram 2
2) Sprinkle the vermiculite and ember combi-
nation around the firebox base.
Vermiculite and
embers.
Vermiculite and
embers.
Vermiculite and
embers.
3) Place Rear Log A)02-43 on the two pins on
the rear log support.
Diagram 3
8
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INSTALLATION
A)02-43
F)02-48
A)02-43
D)02-46
A)02-43
Side View
Bracket
C)02-56
Front edge of
rear burner
Pins on Rear Log Support
The bottom right edge of Log F)02-48 must
sit snugly against the bracket and the front
edge of the rear burner.
Pin
Cutout
4) Place Front Right Log B)02-45 on the two
7) Place the notch in Center Log E)02-47 over
Log B)02-45 and across the cutout on Log
A)02-43.
pins as shown.
9) Place Front Left Log G)02-44 onto the 2
front pins as shown.
E)02-47
A)02-43
B)02-45
G)02-44
B)02-45
5) Place the Middle Left Log C)02-56 on the
Notch
two pins as shown.
Cutout
10) Place the embers and Rockwool on the
exposed front burner tray.
C)02-56
Logs D)02-46 and E)02-47 in position.
8) PositionnotchinFrontRightLogF)02-48on
LogE)02-47andpushthebottomrightedge
against the bracket on the burner tray and
the front edge of the rear burner.
11) Test fire to ensure proper light off (make
sure flame flows smoothly from one end of
burner to the other. If there is any flame
hesitation, check that area for any blockage
of the burner port.
12) Install flush glass and optional bay glass as
F)02-48
per instructions in this manual.
A)02-43
Logs A)02-43, C)02-56, and
B)02-45 in position
C)02-56
B)02-45
6) Place the Left Top Log D)02-46 on the pin
on Log C)02-56 and on top of the cutout
on Log A)02-43.
B)02-45
G)02-44
Bracket
Notch
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INSTALLATION
4) Place the trim on the assembled faceplate
panels, aligning the wire connections from
the switches with the notch on the left side
panel.
FACEPLATE & TRIM
INSTALLATION
1) Lay the faceplate panels flat, face down on
5) Hookup the 3 Fan Switch wires to the fan
something soft so they don't scratch.
switch on the left side trim. Diagram 3.
2) Take the top faceplate and align the holes
in it with the holes in the side panels. Using
the screws provided, attach from the top
of the panel (the holes in the top panel are
slightly larger than the holes in the side
panel to facilitate easier installation). See
diagram 1.
WARNING: The 3 wires are to the
Fan and the 2 wires are to the ON/
OFF burner switch. DO NOT con-
nect to the wrong switch.
Diagram 4
Diagram 5
FLUSH FRONT
INSTALLATION
Diagram 3
WARNING:
Ensure that the wires do NOT
touch the firebox
1) Install Logs before going on to the next
step. See the Log Installation instruction
sheet or page 8 in the manual.
6) Connect the 2 burner ON/OFF switch wires
by taking the yellow and orange wires with
the female ends and connecting them to the
burner ON/OFF switch.
2) Install the bottom glass trim by hooking the
trim into the lip on the firebox base. The trim
will not fit into place if the glass is installed
first.
Diagram 1
Hint: Don't tighten the trim to the bottom of
the faceplate side panels with the screws
provided. See diagram 1.
7) Tuck the wires into the faceplate to keep
them away from the inbuilt fireplace using
the clip provided. Attach the clip to the rear
of the faceplate to ensure that the wires do
not touch the side of the unit. See diagram
3.
3) Using the connectors provided, join the left
side trim (with the ON/OFF switch) to the top
trim. Connect the right side trim to the top
trim.See diagram 2.
8) The power cord should be run behind the
faceplate panel.
9) Attach the brass trim to the faceplate by
drilling a 1/8" hole through into the faceplate
using the hole in the trim as a guide. Fasten
the trim to the faceplate panels using the
plated screws. See diagram 4.
10) Attach the faceplate panels* to the inbuilt
fireplace body using the 4 remaining black
screws. See diagram 5.
11) Push the Regency logo plate into the two
holes in the bottom left corner of the face-
plate. See diagram 4.
Diagram 2
Rear View: Trim Assembly
10
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INSTALLATION
3) Place the bottom of the flush glass behind
the bottom glass trim.
Note: Top and bottom louvres and brack-
ets are different.
BAY LOUVRES
1) Install top louvre by sliding the two bracket
clips into the brackets located on top of the
bay door. See below. The fitted louvre
leaves a small gap between faceplate bot-
tom and louvre top.
4) Secure the glass with the two glass clips
at the top corners of the glass. Secure
glass clips with the screws provided. Do
not over tighten as this could break the
glass.
2) The bottom louvre has a hinge that is
attached (2 screws per hinge) to the lip on
bottom of the unit.
BAY FRONT
INSTALLATION
5) Slide in the top glass trim under the spring
clips.
1) Place the bay door onto the 2 pins on the top
of the unit.
2) Install bottom louvre by sliding the two
bracket clips into the brackets located un-
derneath the bay door and secure with 2
screws into the bracket on the bottom of the
Bay Front as per diagram above.
6) Install safety screen (only in Australia) by
inserting the 4 brackets into the 4 slots.
3) Slide the valve extension knobs onto the
valve knobs. match the correct ext. knob
with the valve knob.
2) Position2magnetsonthebackofeachtrim
piece close to the ends. Place the top and
bottom trim pieces on the bay front.
Note: Optional safety screen only in
Australia.
FLUSH LOUVRES
1) The top louvre is held in place by friction fit,
if the louvre needs to be adjusted; bend the
bracket out as shown in the diagram.
Note: The top and
bottom trim piec-
es are different,
check diagrams
above and below.
3) Install top and bottom louvres.
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INSTALLATION
5) Connect the ON/OFF switch
wires by taking the black and
red wires with the blue female
ends thru the hole provided
and connecting them to the
ON/OFF switch.
HAMPTON CAST
FACEPLATE INSTALLATION
NOTE: Do not install Cast Faceplate when unit is installed into
a Zero Clearance Unit.
6) Connect the fan switch wires
by taking the black and red
wires with the male ends (in
the grey harness) thru the
hole provided and connect
them with the wire connec-
tors from the fan speed con-
trol.
1) Lay the faceplate panels flat, face down on something soft so they
don't scratch.
2) Attach the side filler brackets to the left and right sides using 3
screws and washer per side.
NOTE: There are filler brackets specifically for each side. The
way to differentiate this is that on the side of the brackets
there are 2 mounting holes. The side where there is a 7/16"
gap from the top of the bracket to the mounting hole, must
face the top.
7) Insert wires into the strain re-
lief and install into switch box
assembly.
3) Attach the right and left cast sides to the top using 2 screws per
8) Place the switch box assembly over the boss on the rear left side
side.
piece and secure with one screw.
Switch Box Assembly
Boss on rear left side
piece.
Ensure that the top
and sides are
aligned.
9) Tuck the wires into the faceplate to keep
them away from the insert using the clip
provided. Attach the clip to the rear of the
faceplate to ensure that the wires do not
touch the side of the unit.
4) Use a measuring tape to ensure that the distance between the left
and right side pieces is 28" (711mm).
10) The power cord should be run behind the
faceplate panel.
28"
12
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INSTALLATION
11) Mount the cast faceplate panels onto the insert body, sliding the
side filler brackets into the space between the glass and the
firebox. Secure using the 4 remaining black screws, 2 per side.
HAMPTON CAST
GRILL INSTALLATION
Before the grills are installed, a grill stop bracket needs to be put in
place.
Slide side filler
bracket into gap
between glass and
fire box.
1) The grill stop bracket is installed in the bottom left corner just under
the firebox with the screw supplied as shown below.
Grill Stop
Bracket
2) Place top grill into brackets located inside top of firebox as shown.
Bracket inside
top of firebox.
12) Install the glass trim by inserting the side hooks on the glass trim
into the 4 slots between the faceplate and the glass. Push the glass
trim down firmly with both hands to lock into place.
Bracket
Top Grill
Side Hook
Slots
Note: The top louver should be placed
with the curved cut-out facing up.
3) The bottom louver, shown in the diagram below, has 2 hinges that
are attached to the lip on bottom of the unit. Secure using 2 screws
per hinge.
13) To put on the Regency logo, peel the sticker from the back of the
logo and place it centered on the bottom left hand corner of the
faceplate.
Left Hand
Regency Logo
Side Faceplate
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INSTALLATION
BAROSSA CURVED
FRONT INSTALLATION
1) Install bottom louver by matching the holes in louver bracket with holes
4) Fit plates on back of screen into brackets on top of firebox. Press
in firebox frame and secure using 2 screws on each side.
in to secure from top.
Brackets on firebox.
Secure louver by using 2 screws.
5) Secure bottom of screen using 1 screw on each side into the
brackets fixed onto the firebox in step 3.
2) Pull down louver.
3) Fix brackets onto firebox, one on each side using 1 screw per side.
Secure
with screw.
Secure bracket
with screw.
6) Close louver.
14
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INSTALLATION
cover in the wall. The remote control is now
ready for operation.
CAUTION
OPTIONAL REMOTE
CONTROL
Do not connect the millivolt
wall thermostat wires
to the 240 V wires.
CAUTION
Do not connect the millivolt
remote control wires to
the 240V wires.
Use the Optional Remote Control Kit approved
for this unit. Use of other systems may void your
warranty.
Thermostat Wire Table
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
The remote control kit comes with a hand held
transmitter, a receiver and a wall mounting
plate.
OPTIONAL WALL
THERMOSTAT
Thermostat (CP-2 System)
1) Choose a convenient location on the wall to
install the receiver and the receptacle box
(protection from extreme heat is very impor-
tant). Run wires from the fireplace to that
location. Use Thermostat Wire Table.
Wire Size
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
Max. Length
15.24 m
9.75 m
A wall thermostat may be installed if desired.
Use chart below to determine thermostat wire
length.
Note: Preferable if the thermostat is in-
stalled on an interior wall.
6.10 m
3.66 m
2.71 m
2) Connect the two wires to the gas valve.
UseaCSA,UCLorULapprovedmillivoltthermo-
stat, 250-750 millivolt rated. A non-anticipator
type thermostat must be used.
3) Install a 9V alkaline battery in both receiver
and the transmitter. Install the receiver and
WIRING
No electrical power supply is required for the
gas control to operate. However, a 240V A.C.
power supply is needed for the fan/blower
operation.
WARNING:ElectricalGroundingInstructions
Thisapplianceisequippedwithathreepronged
(grounding) plug for your protection against
shock hazard and should be plugged directly
into a properly grounded three-prong recepta-
cle. Do not cut or remove the grounding prong
from this plug.
CAUTION:
Label all wires prior to
disconnection when
servicing controls.
Wiring errors can cause
improper and dangerous
operation.
Caution: Ensure that the wires do not
touch any hot surfaces and are away
from sharp edges.
Regency I31-3 Gas Fireplace Inbuilt
15
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OPERATING INSTRUCTIONS
4) Wait five minutes to allow gas, that may have Note: When the glass is cold and the
OPERATING
INSTRUCTIONS
accumulated in the main burner compart-
ment, to escape. If you do smell gas, follow
the instructions on the front of this manual.
If you don't smell gas continue on to the next
step.
appliance is lit, it may cause con-
densation and fog the glass. This
condensation is normal and will
disappear in a few minutes as the
glass heats up.
Before operating this appliance, proceed
through the following check list.
5) Turn the gas control counter clockwise to
DO NOT BURN THE APPLIANCE
WITHOUT THE GLASS FRONT IN
PLACE.
1) Read and understand these Instructions
"PILOT".
before operating this appliance.
6) Push in control knob all the way and hold in.
Continually push and release the black but-
ton on spark igniter until pilot lights. Continue
to hold the control knob in for approximately
one minute, then release the gas control
knob. The pilot flame should continue to
burn. If the pilot does not remain lit, repeat
operation allowing a longer period before
releasing gas control knob.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
AUTOMATIC
CONVECTION
FAN OPERATION
3) Check to ensure there are no gas leaks.
4) Make sure the glass door is in place. Never
operate the appliance with the door glass
removed.
The fan operates automatically, press the
7) Turn gas control knob counter clockwise to High/Low Fan switch on the side of the face-
plate to adjust to the desired speed. The fan will
turn on as the stove comes up to operating
8) Use the rocker switch to operate main temperature. After the unit has been turned off
5) Verify that all flueing and the cap is unob-
structed.
"ON".
6) Verify log placement. If the pilot cannot be
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
burner.
and the unit cooled to below a useful heat output
range the fan will shut off automatically.
9) Rotate the variable flame control to adjust
7) The unit should never be turned off and on
again without a minimum of a 60 second
wait.
the flame height higher or lower.
NORMAL OPERATING
SOUNDS OF
10) Close the bottom louvre assembly.
8) When lighting the appliance, the inside of
the glass may fog up. This will burn off after
a few minutes of operation.
GAS APPLIANCES
SHUTDOWN
PROCEDURE
It is possible that you will hear some sounds
from your gas appliance. This is perfectly
1) Use the rocker switch to turn off the main normal due to the fact that there are various
DO NOT BURN THE APPLIANCE
WITH THE GLASS ASSEMBLY RE-
MOVED.
burner.
gauges and types of steel used within your
appliance. Listed below are some examples. All
are normal operating sounds and should
not be considered as defects in your appliance.
2) Open the bottom louvre assembly.
3) Push in the gas control knob slightly and turn
clockwise to "OFF". Do not force.
Blower:
Regency gas appliances use high tech blow-
4) Disconnect all electric power and gas to the ers to push heated air farther into the room. It
appliance if service is to be performed.
is not unusual for the fan to make a "whirring"
sound when ON. This sound will increase or
decrease in volume depending on the speed
setting of your fan speed control.
FIRST FIRE
Burner Tray:
The first fire in your stove is part of the paint
curing process. To ensure that the paint is
properly cured, it is recommended that you burn
your fireplace for at least four (4) hours the first
time you use it with the fan on. When first
operated, the unit will release an odour caused
by the curing of the paint, the burning off of any
oils remaining from manufacturing. Smoke de-
tectors in the house may go off at this time. Open
a few windows to ventilate the room for a
couple of hours.
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a
different gauge material from the rest of the
firebox and body. Therefore, the varying thick-
nesses of steel will expand and contract at
slightly different rates which can cause "tick-
ing" and "cracking" sounds. You should also be
aware that as there are temperature changes
within the unit these sounds will likely re-occur.
Again, this is normal for steel fireboxes.
LIGHTING
PROCEDURE
IMPORTANT: Gas cock knob cannot be
turned from "PILOT" to "OFF" unless it is
partially depressed.
1) Open the bottom louvre assembly
Blower Thermodisc:
2) If the control knob is in the "OFF" position
The glass panel may require cleaning after the
unit has cooled down.
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
proceed to Step 5.
3) Push in gas control knob slightly and turn
clockwise to "OFF". Knob cannot be turned
from"PILOT"to"OFF"unlessknobispushed
in slightly. Do not force.
DO NOT ATTEMPT TO CLEAN THE GLASS
WHILE IT IS HOT.
16
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OPERATING INSTRUCTIONS
COPY OF LIGHTING INSTRUCTION PLATE
MAINTENANCE
INSTRUCTIONS
FORYOURSAFETYREADBEFORELIGHTING
Thisappliancemustbeinstalledinaccordancewithlocalcodes,ifany;ifnone,followtheNationalFuelGasCode,ANSIZ223.1/NFPA54,
1) Always turn the gas valve to off
before cleaning. For relighting, re-
fer to lighting instructions. Keep the
burner and control compartment
clean by brushing and vacuuming
at least once a year.
orNaturalGasandPropaneInstallationsCodes,CSAB149.1.(Australia:AS5601-2004/NewZealand:NZS5261)
WARNING:Ifyoudonotfollowtheseinstructionsexactly, afireorexplosionmayresultcausingproperty
damage, personal injury or loss of life. Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to the owners information manual provided
with this appliance. For assistance or additional information consult a qualified installer, service agency
or gas supplier.
Whencleaningthelogs,useaclean
soft paint brush as the logs are
fragile and easily damaged.
A) This appliance has a pilot which must be lighted
by hand, following the instructions below
exactly.
B) BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
a qualified service technician. Force or attempted
repair may result in a fire or explosion.
D) Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
This appliance needs fresh air for safe operation and
must be installed so there are provisions for
adequate combustion and ventilation air.
2) Clean (never when unit is hot) ap-
pliance, door and louvres with a
damp cloth. Never use an abrasive
cleaner. The gold louvres (and
optional gold door) may be
scratched if abrasives are used to
clean them.
WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electric switch, do not use any
phone in your building.
CAUTION: Hot while in operation. Do not touch.
Severe Burns may result. Due to high surface
temperatureskeepchildren,clothingandfurniture,
gasolineandotherliquidshavingflammablevapors
away.Keepburnerandcontrolcompartmentclean.
See installation and operating instructions
accompanyingappliance.
- Immediately call your gas supplier from
neighbors phone. Follow the gas suppliers
instructions.
- If you cannot reach your gas supplier, call the
fire department.
a
The heater is finished in a heat
resistant paint and should only be
refinished with heat resistant paint
(not with wall paint). Regency uses
StoveBrite Paint - Metallic Black
#6309.
C) Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call
LIGHTINGINSTRUCTIONS
3) Make a periodic check of burner for
proper position and condition. Vis-
ually check the flame of the burner
periodically,makingsuretheflames
are steady; not lifting or floating. If
there is a problem, call an author-
ised service person.
STOP! Read the safety information above on this
label.
1) Push in gas control knob slightly and turn
Release knob and it will pop back up. Pilot should
remain lit. If it goes out, repeat steps 3) and 4). If
knob does not pop up when released, stop and
immediately call your service technician or gas
supplier. If the pilot will not stay lit after several
tries, turn the gas control knob to OFF and call
your service technician or gas supplier.
clockwise
to OFF. Knob cannot be turned
from PILOT to OFF unless knob is pushed in
slightly. Do not force.
2) Wait five (5) minutes to clear out any gas. If you
then smell gas STOP! follow B in the safety
information above on this label. If you do not
smell gas, go to the next step.
5) Turn gas control knob counterclockwise
ON.
to
6) Use rocker switch to operate main burner.
4) The appliance and flueing system
must be inspected before use, and
at least annually, by an authorised
field service person, to ensure that
the flow of combustion and venti-
lation air is not obstructed.
3) Turn knob on gas control counterclockwise
to PILOT
.
4) Push in control knob all the way and hold in.
Immediately push black button on spark igniter
until pilot lights. Continue to hold the control
knob in for about 1/2 minute after the pilot is lit.
TO TURN OFF GAS APPLIANCE
During the annual service call, the
burners should be removed from
the burner tray and cleaned. Re-
place the embers but do not block
the pilot.
1) Push in the gas control knob slightly and turn
2) Turn off all electric power to the appliance if
service is to be performed.
clockwise
to OFF. Do not force.
You may shut off the pilot during prolonged non use periods to conserve fuel.
908-401c
DO NOT REMOVE THIS INSTRUCTION PLATE
5) Keep the area near the appliance
clear and free from combustible
materials, gasoline and other flam-
mable vapours and liquids.
Pilot Flame:
While the pilot flame is on it can make a very
slight "whisper" sound.
ANY SERVICING OR
REPAIRS SHOULD
BE CARRIED
OUT ONLY BY AN
AUTHORISED
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dullclickingsoundmaybeaudible,thisisnormal
operation of a gas regulator or valve.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED
TO THE HAZARDS OF HIGH SUR-
FACE TEMPERATURE AND
SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLYSUPERVISEDWHEN
THEYAREINTHESAMEROOMAS
THEAPPLIANCE.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
PERSON.
Regency I31-3 Gas Fireplace Inbuilt
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MAINTENANCE
Incorrect flame pattern will have small,
probably yellow flames, not coming into
proper contact with the rear burner or
thermopile.
CAUTION: ANYSAFETYSCREEN
ORGUARDREMOVEDFORSERV-
ICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERAT-
INGTHEAPPLIANCE.
DOOR GLASS
REPLACEMENT
Your Regency stove is supplied with high
temperature, 5 mm Neoceram ceramic glass
that will withstand the highest heat that your
unit will produce. In the event that you break
your glass by impact, purchase your replace-
ment from an authorised Regency dealer only,
and follow our step-by-step instructions for
replacement.
CLOTHING OR OTHER FLAMMA-
BLE MATERIAL SHOULD NOT BE
PLACEDONORNEARTHEAPPLI-
ANCE.
WARNING: do not operate appli-
ance with the glass front removed,
cracked or broken. Replacement of
the glass should be done by a li-
censed or authorised service per-
son.
6) Each time the appliance is lit, it may cause
condensation and fog the glass. This
condensation and fog is normal and will
disappear in a few minutes as the glass
heats up.
Never operate the appliance without
the glass properly secured in place,
with broken glass or with the door
open.
Top View of pilot flame
Bay Glass Removal
If you have an incorrect flame pattern, con-
tact your Regency dealer for further in-
structions.
1) Remove the door from the unit and place on
a soft surface to prevent scratching.
7) Verify proper operation after servicing.
2) Remove the nuts holding the glass retainers
8) Periodically check the pilot flames, there
should be three strong blue flames approx.
3/4" long - 1 flame to the front burner, and
1 to the thermopile and one to the left. See
diagrams below.
WARNING
in place.
Do not spray aerosols in the
vicinity of this appliance while
in operation.
3) Remove the glass retainers (sides, top and
bottom).
4) Replace the glass. The glass must have
Correct flame pattern has two strong
blue flames: 1 flowing around the ther-
mopile and 1 reaching towards the rear
burner (it does not have to be touching
the burner).
gasketing around it.
GOLD-PLATED TRIM
5) Reverse the previous steps, replace the
retainers and fasten with the nuts but do not
over tighten, as this can break the glass.
The 24 carat gold plated finish on the trim
requires little maintenance, and need only be
cleaned with a damp cloth. DO NOT use abra-
sive materials or chemical cleaners, as they
may harm the finish and void the warranty.
6) Replace door on the stove and check the
seal.
Clean any fingerprints off before turn-
ing the unit on. If the top louvres start
to discolour, check the door gasket seal
and replace if necessary.
LOG REPLACEMENT
The unit should never be used with broken
logs. Turn off the gas valve and allow the unit
to cool before opening door to carefully re-
movethelogs. Thepilotlightgeneratesenough
heat to burn someone. If for any reason a log
should need replacement, you must use the
proper replacement log. The position of these
logs must be as shown in the diagram under
Log Installation.
Top View of pilot flame
NOTE: Improper positioning of logs may
create carbon build-up and will
alter the unit’s performance
which is not covered under war-
ranty.
Flush Glass Replacement
Slide old glass out of the side frames and
replace with new glass.
18
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MAINTENANCE
7) Remove the Burner Tray by removing the
screws on each side of the tray. Push the
tray to the left and lift up.
GLASS GASKET
If the glass gasket requires replacement use
7/8" flat glass gasket (Part # 936-243) for the
Bay Front and for the Flush Front.
FAN MAINTENANCE
If your fan requires maintenance or replace-
ment, access to the fan is through the plate on
the rear wall of the firebox. NOTE: the unit
MUST NOT be operated without the fan
access panel securely in place.
Remove the 2 screws,
push Burner Tray to the left, and lift off.
CAUTION: Label all wires prior to
disconnection when servicing
controls. Wiring error can cause
improper and dangerous opera-
tion.
8) Remove the 11 screws holding the Access
Panel in place.
10) Unplug the black wires from the fan motor
9) Remove the Fan Air Duct by removing 4
(from inside the stove).
screws, 2 per side.
To remove fan:
11) Lift Fan Assembly off of the 2 pins, tip
forward and pull through firebox opening.
1) Turn the unit off and allow it to cool to room
temperature.
12) Disconnect green wire from power cord.
2) Unplug or disconnect power source to
Replacing fan:
stove.
Reverse above steps. Hint for pushing fan
down onto pins - rub a bit of dish soap on the
grommet so it will slide more easily onto the pin.
Check to make sure the fan is seated properly
on the pins, this is very important- try to move
the fan back and forth, there should be no
noise, if there is check that the grommets
haven't come loose.
3) Remove glass front (see page 10).
4) Remove logs.
5) Remove brick panels.
6) Remove the Grate by removing the screws
on each side of the grate.
Remove the 2 screws holding the
grate in position.
Regency I31-3 Gas Fireplace Inbuilt
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MAINTENANCE
TROUBLE SHOOTING REGENCY GAS SPACE HEATER
SYMPTOM
PROBABLECAUSE
CORRECTIVEACTION
1) Thin black coating [soot]forms on view-
ing glass.
a) Incorrect gas pressure
b) Not enough combustion
air
Check and correct gas pressure if sooting
continues open aeration shutter on burner.
Note: To clean glass, remove and wipe with
cloth or paper towel
2) A change in flame appearance or burn-
er operations
a) A change in gas pressure
b) Carbon dirt or lint
Check gas pressure.
Clean out carbon, spider webs, lint etc. from
burner area.
3) No air flow
a) Fan failure
Check and replace fan assembly
Check and replace fan switch
Check and replace thermodisc
4) Burners will not light.
a) Pilot flame out
b) Control knob on pilot
Relight [follow lighting procedure completely]
Adjust pilot.
c) Low voltage from Thermopile.
*280mil volts on pilot
Thermopile, check and replace if faulty
*120mil volts when main burner is on
5) Pilot goes out.
a) Check thermocouple voltage
Replace thermocouple.
SERVICE SHOULD BE CARRIED OUT BY AUTHORIZED PERSONNEL ONLY
CHECKDATAPLATEFORCOR-
RECTPRESSURESETTINGS
ABNORMALOPERATION
THEMAJORCAUSEOF
OPERATINGPROBLEMSWITH
GAS HEATERS IS IMPROPER
GASPRESSURE
If main burner does not light but pilot stays
on, shut down heater and contact your
dealer. If excessive carbon on logs or
glass contact your dealer for service.
INCORRECT INSTALLATION OR GAS
PRESSURE SETTINGS ARE NOT COV-
ERED BY WARRANTY, A SERVICE OR
CALLOUT FEE WILL BE CHARGED IN
THESE CIRCUMSTANCES
Such problems as changes in flame col-
our or configuration, burner outages, in-
termittent operations, changes in heat
output, excessive burner noise, are nearly
always the result of changes in gas pres-
sure or improper gas pressure at time of
installation.
THEMOSTIMPORTANTITEMTOCHECK
DURING THE INSTALLATION AND THE
FIRST THING TO CHECK WHEN PROB-
LEMS OCCUR IS GAS PRESSURE.
20
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PARTS LIST
MAIN ASSEMBLY
Part #
Description
Part #
Description
400-945
33) 902-255
34) 902-176
35) 902-177
36) 400-090
Brick Panel (Set)
Brick Panel - Back
Brick Panel - Left Side
Brick Panel - Right Side
Brick Clips
1) 400-011
2) 910-169/P Fan Motor (240 V)
4) 910-714
910-707
Fan Opening Cover
Power Cord 240 Volts
Wire Harness (Fan end)
Wire Harness (Faceplate)
Thermodisc Cover Mounting Plate
Thermodisc Bracket
Thermodisc-Fan Auto ON/OFF
Terminal Block
Draft Diverter Assembly
Spill Switch Bracket
910-771
5) 400-068
6) 400-023
7) 910-142
8) 910-006
10) 400-540
11) *
38) 402-046
159) 936-233
Glass Support Trim - Black
3/4" Rope Gasket
*Not available as a replacement part.
12) 910-220
13) *
Spill Switch
Levelling Bolts 5/16 x 3 Hex Head
948-216
918-001
Logo Plate
Manual - Regency
22) 402-920
402-922
Flush Louvre set - Black (Top & Bottom)
Flush Louvre set - Gold/Black (Top & Bottom)
Flush Louvre set - Steel/Black (Top & Bottom)
402-924
26) 400-990
400-992
Bay Louvre set - Black (Top & Bottom)
Bay Louvre set - Gold/Black (Top & Bottom)
Bay Louvre set - Steel/Black (Top & Bottom)
400-993
Regency I31-3 Gas Fireplace Inbuilt
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PARTS LIST
BURNER ASSEMBLY & LOG SET
Part #
Description
402-565/P Valve Assembly - NG
402-566/P Valve Assembly - LPG
52) 910-026
RobertShaw Valve - NG
RobertShaw Valve - LPG
Piezo Ignitor and nut
910-027
53) 910-190
54) *
Valve Heat Shield
55) 904-702
56) *
Gasket - Valve Heat Shield
Pilot Bracket
57) 904-240
904-390
Burner Orifice NG #37
Burner Orifice LPG # 52
Pilot ON/OFF Extension Knob
Flame HI/LOW Extension Knob
Grate Assembly
Burner Assembly - NG/LPG
Pilot Assy (NG) - 3 flame convertible top
Pilot Assy (LPG) - 3 flame convertible top
Burner Shroud Gasket
Log Set
58) 910-424
59) 910-426
60) 402-019
62) 402-537
63) 910-034
910-035
65) *
69) 402-935
402-572
Ember Package
86) 910-386
87) 910-341
Thermocouple
Thermopile
92) 902-267
93) 902-231
94) 902-232
95) 902-226
96) 902-230
97) 902-229
98) 902-228
Rear Log
Left Top Log
Center Log
Middle Right Log
Middle Left Log
Front Right Log
Front Left Log
*Not available as a replacement part.
22
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PARTS LIST
FACEPLATE ASSEMBLY
Part #
Description
Part #
Description
87) 910-140 Fan HI/OFF/LOW Switch
88) 910-246 Burner ON/OFF Switch
401-524 Trims Packaged - Oversize
144) *
Faceplate Trim Right - Oversize
Faceplate Trim Top - Oversize
Faceplate Trim Left Assy - Oversize
145) *
146) *
403-912 Faceplate & Trim Complete - Regular
91)
92)
93)
*
*
*
Faceplate Side Right - Regular
Faceplate Top - Regular
Faceplate Side Left - Regular
172) 400-950 Hearth Trim 1" - Regular
320-940 Hearth Trim 1" - Oversize
176) 400-926 Hearth Trim 2" - Regular
320-942 Hearth Trim 2" - Oversize
180) 400-928 Hearth Trim 4" - Regular
320-944 Hearth Trim 4" - Oversize
184) 400-959 Hearth Trim 6" - Regular
320-946 Hearth Trim 6" - Oversize
401-522 Trims Packaged - Regular
94)
95)
96)
*
*
*
Faceplate Trim Right - Regular
Faceplate Trim Top - Regular
Faceplate Trim Left Assy - Regular
403-913 Faceplate & Trim Compelte - Oversize
141) *
142) *
143) *
Faceplate Side Right - Oversize
Faceplate Top - Oversize
Faceplate Side Left - Oversize
*Not available as a replacement part.
Regency I31-3 Gas Fireplace Inbuilt
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PARTS LIST
BAY & FLUSH FRONT ASSEMBLY
Part #
Description
Part #
Description
Flush Door
Bay Door
400-988
102) *
103) *
149) 400-531/P Flush Screen - Packaged (Aust. Only)
Complete Bay Front c/w Black Trim
Glass Retainer Side (Top & Btm)
Glass Retainer Front (Top & Btm)
402-515/P Complete Flush Front Assembly
107) 936-243
153) *
154) *
Gasket
Glass Side Trim
Flush Glass
106) 940-315/P Side Glass
107) 936-243 Gasket
108) 940-314/P Center Glass
156) 936-238
157) *
158) *
Flush Glass Gasket
Screw #10-24 x 1/2" Truss Hd Machine
Flush Glass Bracket
110) 902-183
Bay Brick Panel
400-935
400-989
111) *
Bay Door Trim Set - Gold
Bay Door Trim Set - Steel
Bay Door Trim Top
160) 403-927
Barossa Curved Front
112) 904-196
113) *
1" Round Ceramic Magnet
Bay Door Trim Bottom
*Not available as a replacement part.
24
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PARTS LIST
HAMPTON CAST FACEPLATE ASSEMBLY
Part #
Description
403-911
403-916
Cast Faceplates (Set) - Black Metallic
Cast Faceplates (Set) - Black Enamel
187) *
188) *
189) *
Burner On/Off Switch
Fan Speed Control
Knob - Black Cast Surround
201) *
202) *
203) *
205) *
194) *
Cast Faceplate - Right
Cast Faceplate - Top
Cast Faceplate - Left
Flush Glass Frame
Mounting Flange
207) 402-981
402-986
Cast Grill (Set) - Top & Bottom - Black Metallic
Cast Grill (Set) - Top & Bottom - Black Enamel
*Not available as a replacement part.
202
187
189
188
194
203
194
201
207
195
205
Regency I31-3 Gas Fireplace Inbuilt
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NOTES
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26
Regency I31-3 Gas Fireplace Inbuilt
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WARRANTY
Exclusions:
Regencyfireplaceproductsaredesignedwithreliabilityand
simplicity in mind. In addition, our internal Quality Assur-
ance Team carefully inspects each unit thoroughly before it
leaves our door. Regency Industries Ltd. is pleased to
extendthislimitedlifetimewarrantytotheoriginalpurchaser
of a Regency Product.
ThislimitedLifetimeWarrantydoesnotextendtoorinclude
paint, door or glass gasketing or trim. It does not cover
installation and operational related problems such as over-
firing, downdrafts or spillage caused by environmental con-
ditions, nearby trees, buildings, hilltops, mountains, inade-
quate flueing or ventilation, excessive offsets, negative air
pressures caused by insufficient make up air, mechanical
systems such as furnaces, fans, clothes dryers etc.
Thewarrantydoesnotextendtoanypartorpartswhichshow
evidence of misuse or abuse, neglect, accident or lack of
maintenance.
The Warranty: Lifetime
Coveredundertheagreementarethefollowingcomponents:
Combustion chamber, heat exchanger, burner tubes, logs,
embers,glass(thermalbreakage)andallgoldplating(against
defectivemanufacture).
Productsmadebyothermanufacturersandusedinconjunc-
tionwiththeoperationofthisappliancewithoutauthorization
from Regency, may nullify your warranty on this product.
Regency Industries Ltd., shall in no event be liable for any
special, indirect consequential damages of any nature
whatsoever which are in excess of the original purchase
price of the product. Any alteration to the unit which causes
sooting or carboning that results in damage to the exterior
facia is not the responsibility of Regency Industries Ltd.
Theabovewillbecoveredforpartsandlabourforthefirstfive
years and parts only thereafter.
Electrical components such as blowers, switches, wiring,
thermodiscs, remote control, thermopiles, thermocouples
and gas valves are covered for one year from the date of
purchase.
Conditions:
All installations must be performed by an authorised gas
fitter and installed according to all applicable local and
nationalcodes. Also,allserviceworkmustbecarriedoutby
an authorised gas service person. It is the responsibility of
theinstallertoensurethattheapplianceisfiringasperrating
plate. Any part or parts of this unit which in our judgement
showevidenceofsuchdefectwillberepairedorreplacedat
Regency'soption,throughanaccrediteddistributororagent
providedthatthedefectivepartbereturnedtothedistributor
or agent Transportation Prepaid, if requested. In areas
where there is not an approved service agent or the closest
approvedserviceagentissituatedmorethantwenty-five(25)
kilometres from the installation, Australian Heating Distrib-
utors are not obliged to arrange warranty repairs and travel
and/or additional labour charges will apply.
General:
It is essential that all submitted claims provide all of the
necessary information including purchase date, serial #,
type of unit and part or parts requested.
DISTRIBUTORS:
Western Australia
Eastern Australia
AUSTRALIANHEATINGDISTRIBUTORS
31CLUNESTREET
FIREPLACEPRODUCTSAUSTRALIAPTY.LTD.
21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053
DANDENONG,VIC3175
SERVICEAGENTS:
HEARTHHOUSE SERVICE
31CLUNESTREET
BAYSWATER, WA 6053
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
Regency I31-3 Gas Fireplace Inbuilt
27
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© Copyright 2007, FPI Fireplace Products International Ltd. All rights reserved.
Printed in Canada
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