®
Paragon II
User Guide
Release 4.3.1
Copyright © 2007 Raritan, Inc.
PII-0P-E
December 2007
255-30-6000-00
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Copyright and Trademark Information
This document contains proprietary information that is protected by copyright. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into another language
without express prior written consent of Raritan, Inc.
©Copyright 2007 Raritan, Paragon, Paragon Manager, IP-Reach, Z-Series, and the Raritan
company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java is
a registered trademark of Sun Microsystems, Inc. Internet Explorer is a registered trademark of
Microsoft Corporation. Netscape and Netscape Navigator are registered trademarks of Netscape
Communication Corporation. All other marks are the property of their respective owners.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment in a
residential environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse,
abuse, non-Raritan modification of the product, or other events outside of Raritan’s reasonable
control or not arising under normal operating conditions.
C U
1F61
I.T.E.
US
L
LISTED
For assistance in the North or South America, please contact the Raritan Technical Support Team
by telephone (732) 764-8886, by fax (732) 764-8887, or by e-mail [email protected]
Ask for Technical Support – Monday through Friday, 8:00am to 8:00pm, Eastern.
For assistance around the world, please see the last page of this guide for
regional Raritan office contact information.
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Power Safety Guidelines
To avoid potentially fatal shock hazard and possible damage to Raritan equipment:
•
•
•
Do not use a 2-wire power cord in any product configuration.
Test AC outlets at your computer and monitor for proper polarity and grounding.
Use only with grounded outlets at both the computer and monitor. When using a backup UPS,
power the computer, monitor and appliance off the supply.
Rack Mount Safety Guidelines
In Raritan products which require Rack Mounting, please follow these precautions:
•
Operation temperature in a closed rack environment may be greater than room temperature.
Do not exceed the rated maximum ambient temperature of the appliances (see Appendix A:
•
•
•
•
Ensure sufficient airflow through the rack environment.
Mount equipment in the rack carefully to avoid uneven mechanical loading.
Connect equipment to the supply circuit carefully to avoid overloading circuits.
Ground all equipment properly, especially supply connections, such as power strips (other
than direct connections), to the branch circuit.
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CONTENTS
i
Contents
Case 1. Setting the Network Configuration................................................................................1
Case 2. Multiple Write Access to the Same Server...................................................................1
Case 3. Controlling a Device’s Power........................................................................................2
Case 4. Local Video Redirection (Forced Video).......................................................................3
Case 5. Using Multiple Video Ports ...........................................................................................3
Case 6. Restoring Settings to Factory Defaults.........................................................................4
Case 7. Using the Integrated Card Reader................................................................................4
Case 8. Creating Multiple Paths to the Same Server(s)............................................................5
Case 9. Upgrading the Firmware of Paragon Switches.............................................................7
Case 10. Upgrading the Firmware of User Stations ..................................................................7
Paragon II Overview...................................................................................................................9
Product Photos.........................................................................................................................12
Product Features......................................................................................................................13
Package Contents....................................................................................................................15
Basic Installation ......................................................................................................................17
Initial Administrative Verification........................................................................................18
Paragon II Front Panel Display and Controls ..........................................................................19
Initial Configuration ..................................................................................................................24
Using the OSUI for Initial Configuration ............................................................................24
Installing a Paragon System with a Single Matrix Switch..................................................26
Installing a Cascaded Paragon System...................................................................................29
Rules of Powering On a Cascaded System ......................................................................33
Installing the Paragon P2-UMT832S Stacking Unit...........................................................33
Installing the Paragon P2-UMT1664S Stacking Unit ........................................................33
Important Note about Powering Off the Stacking Unit ......................................................34
Installing a HubPac............................................................................................................34
Login.........................................................................................................................................37
Video Gain and Skew Compensation ......................................................................................39
Video Gain Adjustment in P2-UST....................................................................................40
Selecting a Server....................................................................................................................41
Manually Selecting the Access Path .................................................................................44
Path Overlapping Constraint .............................................................................................46
Switching between Previous and Next Channels ....................................................................48
Definition of the Previous and Next Channels...................................................................48
Performing the Up/Down Channel Function......................................................................49
User Profile Customization ......................................................................................................50
User Profile Parameters and How to Change Settings.....................................................51
Help Menu................................................................................................................................53
Keyboard-Controlled OSUI Functions......................................................................................54
Information Menu .....................................................................................................................55
Concurrent Multiple Video Outputs..........................................................................................56
Naming Convention for Multiple Video..............................................................................57
Connecting CIMs to a Multi-Channel Video Server...........................................................57
Operation Rules.................................................................................................................57
Messages on the ACTIVATOR User Station.....................................................................58
Messages on the FOLLOWER User Stations ...................................................................59
Using P2-USTIP for Multiple Video Outputs......................................................................59
Authentication with a Smart Card ............................................................................................60
Requisites for Card Reader Functionality..........................................................................60
Using the Card Reader......................................................................................................63
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ii
CONTENTS
The Administration Menu.........................................................................................................65
Guidelines for System Configuration .......................................................................................66
System Configuration...............................................................................................................66
Video Redirection (Forced Video)............................................................................................68
Operating Forced Video Using OSUI ................................................................................69
Operating Forced Video Using Paragon Manager............................................................70
User Station Receiving Forced Video ...............................................................................70
Channel Association for Multiple Video ...................................................................................71
Channel Association Guidelines........................................................................................71
User Configuration ...................................................................................................................72
Channel Configuration .............................................................................................................74
Video Display Adjustment for P2-EUST............................................................................76
User Station Profile ..................................................................................................................77
Keyboard Type ..................................................................................................................77
Video Delay .......................................................................................................................77
User Port Timeout .............................................................................................................78
Group Settings (Access Rights)...............................................................................................79
Recommendations ...................................................................................................................80
System Reboot and System Reset..........................................................................................81
System Reboot..................................................................................................................81
System Reset ....................................................................................................................82
Network Settings......................................................................................................................83
Autoscan and Autoskip ............................................................................................................84
Power Management.................................................................................................................84
Configuring and Naming the Power Strip..........................................................................85
Associating a Device with a Power Outlet.........................................................................85
Controlling Power to an Outlet...........................................................................................85
Paragon II Network Port...........................................................................................................86
Introduction ..............................................................................................................................89
P2ZCIMs............................................................................................................................89
Z-CIMs (UKVMSPD and UKVMSC) ..................................................................................89
Paragon II and P2ZCIMs..........................................................................................................90
Connecting P2ZCIMs as Tiers...........................................................................................90
P2ZCIM LED Status ..........................................................................................................93
Paragon II and Z-CIMs.............................................................................................................94
Connecting Z-CIMs as Tiers..............................................................................................94
Using a UKVMSPD Z-CIM with a Local PC ......................................................................96
Refreshing Channel Status......................................................................................................99
Renaming a BladeCenter Chassis.........................................................................................100
Renaming a Blade Server......................................................................................................101
Principles of Re-Connection ..................................................................................................103
Tiered Configurations.............................................................................................................104
Standard Tiering Configurations......................................................................................104
Stacked Configurations..........................................................................................................107
Standard Stacking Configurations...................................................................................108
Non-Standard Tier Configurations .........................................................................................112
Guidelines for Existing Firmware Versions......................................................................112
Loop-Back Configuration........................................................................................................115
General Update Procedure....................................................................................................117
Failsafe Upgrade Feature ......................................................................................................118
Main Units........................................................................................................................119
Stacking Units..................................................................................................................121
User Stations ...................................................................................................................122
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CONTENTS
iii
CAT5 Cable Guidelines..........................................................................................................127
Tiering Matrix .........................................................................................................................131
Compatibility Matrix................................................................................................................132
Double Diamond Configuration:.............................................................................................133
Forward Mount.......................................................................................................................135
Rear Mount ............................................................................................................................136
Introduction to Serial CIMs.....................................................................................................137
Installing a Serial CIM ............................................................................................................137
Installing P2CIM-SER or P2CIM-SER-EU.......................................................................137
Installing AUATC .............................................................................................................138
Operating a Serial CIM...........................................................................................................138
P2CIM-SER or P2CIM-SER-EU......................................................................................138
AUATC.............................................................................................................................139
Configuring AUATC.........................................................................................................142
Troubleshooting AUATC..................................................................................................144
Emulating Sun Keys with a PS/2 Keyboard...........................................................................145
Changing the Keyboard Layout Settings ...............................................................................145
Sun Keyboard Layout Settings (P2ZCIM-SUN) ..............................................................148
Switching between 101 and 102 keys (P2CIM-APS2)....................................................148
Kensington Mouse Type Settings ..........................................................................................149
Macintosh Key Mapping.........................................................................................................150
Deployment Recommendations.............................................................................................153
Supported Resolutions on P2-EUST and P2-EUST/C ..........................................................153
Paragon Manager Overview ..................................................................................................155
Installing Paragon Manager.............................................................................................155
PCCI Integration.....................................................................................................................156
Symptoms and Probable Causes ..........................................................................................157
Powering-On Sequence of Multi-Tier Configuration ..............................................................158
Paragon II FAQs Online.........................................................................................................158
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iv
FIGURES
Figures
Figure 1 Overview of a Paragon II Sample System ................................................................................... 11
Figure 2 Paragon II Main Units .................................................................................................................. 12
Figure 3 P2-UMT832M (1), P2-EUST (2), and P2CIM-APS2 (3) ............................................................... 12
Figure 4 P2-EUST/C (Front and Rear Sides)............................................................................................. 12
Figure 5 Installation Diagram ..................................................................................................................... 17
Figure 6 Login Screen................................................................................................................................ 19
Figure 7 Selection Menu............................................................................................................................ 19
Figure 8 Paragon II Front Panel Buttons.................................................................................................... 19
Figure 9 LCD Normal Display .................................................................................................................... 20
Figure 10 Power Up Clear Database ......................................................................................................... 20
Figure 11 LCD Functions ........................................................................................................................... 21
Figure 12 Function Selection ..................................................................................................................... 21
Figure 13 Display Ver. and SN................................................................................................................... 21
Figure 14 User Station Test ....................................................................................................................... 21
Figure 15 Channel CIM (UKVM) Test ........................................................................................................ 22
Figure 16 Stacking Support........................................................................................................................ 22
Figure 17 Set LCD Contrast....................................................................................................................... 22
Figure 18 Auto Configure........................................................................................................................... 22
Figure 19 Data Update Message ............................................................................................................... 23
Figure 20 Format of OSUI screens ............................................................................................................ 24
Figure 21 Login Screen for Paragon II....................................................................................................... 26
Figure 22 Selection Menu.......................................................................................................................... 27
Figure 23 Administration Menu .................................................................................................................. 28
Figure 24 Channel Configuration Menu of a P2-UMT442.......................................................................... 28
Figure 25 Sample Cascaded System......................................................................................................... 29
Figure 26 Selection Menu.......................................................................................................................... 30
Figure 27 Administration Menu .................................................................................................................. 31
Figure 28 Channel Configuration Menu for a P2-UMT442......................................................................... 31
Figure 29 Connecting a P2-UMT1664M to a HubPac................................................................................ 35
Figure 30 Login Menu................................................................................................................................ 37
Figure 31 Selection Menu for a P2-UMT442.............................................................................................. 38
Figure 32 Manual Video Gain/Skew Delay Adjustment Display for P2-EUST............................................ 39
Figure 33 Manual Video Gain Adjustment for P2-UST............................................................................... 40
Figure 34 Selection Menu in Order by Channel Port Number.................................................................... 41
Figure 35 Selection Menu in Order by Port Name ..................................................................................... 41
Figure 36 Selection Menu for Manually Selecting the Access Path ........................................................... 44
Figure 37 Selection Menu after Manually Selecting the Access Path ........................................................ 45
Figure 38 On-Screen Path Information ...................................................................................................... 45
Figure 39 Path Overlapping Instance 1...................................................................................................... 46
Figure 40 Path Overlapping Instance 2...................................................................................................... 47
Figure 41 Path Overlapping Instance 3...................................................................................................... 47
Figure 42 Path Overlapping Instance 4...................................................................................................... 48
Figure 43 User Profile Menu ...................................................................................................................... 49
Figure 44 Highlighted UpDnChnl field........................................................................................................ 49
Figure 45 Selection Menu by Name........................................................................................................... 50
Figure 46 User Profile Menu ...................................................................................................................... 50
Figure 47 Directional Prompts in Message Bar.......................................................................................... 51
Figure 48 Prompt in Message Bar to Save Changes................................................................................. 53
Figure 49 Help Menu ................................................................................................................................. 53
Figure 50 Information Menu....................................................................................................................... 55
Figure 51 Illustration of Multiple Video....................................................................................................... 56
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FIGURES
v
Figure 52 Sample Messages for Multiple Video Output Results ............................................................... 58
Figure 53 Multiple Video Message on the FOLLOWER User Stations ..................................................... 59
Figure 54 Connection Pattern for Card Reader Functionality..................................................................... 61
Figure 55 P2-EUST/C (Front Side) ............................................................................................................ 62
Figure 56 Login Screen.............................................................................................................................. 63
Figure 57 Administration Menu .................................................................................................................. 65
Figure 58 System Configuration Menu for P2-EUST ................................................................................. 66
Figure 59 Illustration of Forced Video ........................................................................................................ 69
Figure 60 Forced Video Switch Message .................................................................................................. 69
Figure 61 Successful Forced Video Message........................................................................................... 70
Figure 62 Message on the Forced Video User Station .............................................................................. 70
Figure 63 Logout Prompt on the User Station Receiving Forced Video..................................................... 70
Figure 64 Left Panel of the User Configuration Menu................................................................................ 72
Figure 65 Right Panel of the User Configuration Menu.............................................................................. 73
Figure 66 Left Panel of the Channel Configuration Menu .......................................................................... 74
Figure 67 Right Panel of the Channel Configuration Menu........................................................................ 75
Figure 68 Selection Menu.......................................................................................................................... 76
Figure 69 Selection Menu with RGB Skew Delay Active ........................................................................... 76
Figure 70 User Station Profile Screen........................................................................................................ 77
Figure 71 System Reboot .......................................................................................................................... 81
Figure 72 System/Device Reset Screen .................................................................................................... 82
Figure 73 Data Update Message ............................................................................................................... 82
Figure 74 Network Settings Menu.............................................................................................................. 83
Figure 75 Connecting P2ZCIMs as Tiers to Paragon II.............................................................................. 90
Figure 76 Resizing the P2ZCIM Chain....................................................................................................... 92
Figure 77 Refreshing the P2ZCIM Chain................................................................................................... 93
Figure 78 Connecting Z-CIMs as Tiers ...................................................................................................... 94
Figure 79 User Profile Menu ...................................................................................................................... 97
Figure 80 Refresh IBM BladeCenter Servers............................................................................................. 99
Figure 81 IBM Blade Server Status After Refreshing............................................................................... 100
Figure 82 Renaming the Channel of IBM BladeCenter Chassis .............................................................. 100
Figure 83 Renaming the IBM Blade Server’s Channel............................................................................. 101
Figure 84 Single Base Configuration ....................................................................................................... 105
Figure 85 Multiple Base Configuration..................................................................................................... 106
Figure 86 Stacking - Single Base Configuration with P2-UMT1664M and P2-UMT1664S ...................... 108
Figure 87 Stacking - Single Base Configuration with P2-UMT832M and P2-UMT832S .......................... 108
Figure 88 Stacking - Single Base Configuration with P2-UMT1664M and P2-UMT1664S ...................... 109
Figure 89 Stacking - Single Base Configuration with P2-UMT832M and P2-UMT832S .......................... 110
Figure 94 Triangle Configuration.............................................................................................................. 112
Figure 95 Single Diamond Configuration ................................................................................................. 113
Figure 96 Double Diamond Configuration................................................................................................ 113
Figure 97 Redundant Configuration......................................................................................................... 114
Figure 98 Recommended Redundant Configuration Connection Scheme............................................... 115
Figure 99 Illegal Loop-Back Configuration ............................................................................................... 115
Figure 100 Main Unit -- Boot Loader Successfully Upgraded .................................................................. 120
Figure 101 Boot Loader Mode of the Main Unit ....................................................................................... 120
Figure 102 Boot Loader Mode of the Stacking Unit ................................................................................. 122
Figure 103 Cat5 Cable Diagram .............................................................................................................. 127
Figure 104 “Direct Mode” Connection Pattern.......................................................................................... 129
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vi
FIGURES
Figure 105 Double Diamond Configuration.............................................................................................. 133
Figure 106 Front Rackmount of a P2 Switch............................................................................................ 135
Figure 107 Front Rackmount of a P2 User Station .................................................................................. 135
Figure 108 Rear Rackmount of a P2 Switch ............................................................................................ 136
Figure 109 Rear Rackmount of a P2 User Station................................................................................... 136
Figure 110 AUATC Screen Layout (On Line Mode)................................................................................. 139
Figure 111 Help Screen ........................................................................................................................... 140
Figure 112 Buffer Edit Mode Screen........................................................................................................ 141
Figure 113 Setup Communication Screen ............................................................................................... 142
Figure 114 Set Up Programmable Keys Screen ...................................................................................... 143
Figure 115 Keyboard Layout Setting (P2CIM-AUSB) .............................................................................. 146
Figure 116 Keyboard Layout Setting (P2ZCIM-USB or P2CIM-AUSB-B)................................................ 146
Figure 117 Sun Keyboard Layout Setting – Initial Message .................................................................... 147
Figure 118 Sun Keyboard Layout Setting – End Message ...................................................................... 147
Figure 119 Sun Keyboard Layout Setting (P2ZCIM)................................................................................ 148
Figure 120 Keyboard Layout Setting (101-Key)....................................................................................... 149
Figure 121 Keyboard Layout Setting (102-Key)....................................................................................... 149
Figure 122 Kensington Mouse Setting (P2CIM-AUSB)............................................................................ 150
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HOW-TO -- PARAGON ESSENTIALS
1
How-To -- Paragon Essentials
This chapter includes 10 of the most common use cases to help familiarize users quickly with
practical utilization of the Paragon system. Please note that this section provides common
examples, which could vary according to your actual configuration and operations.
These 10 cases include:
Case 1. Setting the Network Configuration
Purpose: To set the network configuration of the Paragon switch, such as an IP address, so it can
be accessed or upgraded through the network.
1. Log into the system with the administrator user name and password. The password is
case-sensitive.
default name: admin
default password: raritan
2. Press F5 Æ select Network Setting.
3. Configure the Current IP field. For example, if you want to assign 90.180.52.157 as the IP
address, you do this:
a) Highlight the first number in the IP field.
b) Press Enter to turn the highlight color to green.
c) Type 090 and press Enter. (Note that Paragon does not support the use of the keypad.)
d) Repeat similar steps to modify remaining numbers in this field.
4. Configure remaining fields respectively, including Net Mask, Gateway IP and Port No.
5. (Optional) By default, Encryption is set to “Off.” To change this setting:
a) Press Enter to turn the highlight color to green.
b) Press the arrow keys (Ç, È, Å, Æ) to switch between options and press Enter.
6. (Optional) Configure the Keys field if you select “On” in the Encryption field.
7. Press S to save the changes. The system restarts itself.
Case 2. Multiple Write Access to the Same Server
Purpose: To enable various users to view the same server simultaneously and to grant them equal
opportunity to compete for the control/operation of the server when the keyboard/mouse activity
in the server has become inactive for a preset period of time (1 second by default unless it is
customized). Only one person is allowed to control/operate the server at one time.
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PARAGON II USER GUIDE
1. Log into the system with the administrator user name and password. The password is
case-sensitive.
default name: admin
default password: raritan
2. Press F5 Æ select System Configuration.
3. Press the arrow keys (Ç, È, Å, Æ) to highlight the Operation Mode field.
4. Press Enter to turn the highlight color to green.
5. Press the arrow keys (Ç, È, Å, Æ) to select the option “PC Share” and press Enter.
6. Press S to save the changes.
7. Now every user can access the same server simultaneously.
Case 3. Controlling a Device’s Power
Purpose: To control the power supply of specific servers, devices or even Paragon switches as
long as they are connected to any power strip in the Paragon system. These devices can be turned
on, turned off or power cycled as you wish.
1. Log into the system with the administrator user name and password. The password is
case-sensitive.
default name: admin
default password: raritan
2. Associate the power outlets of the power strip with the connected devices. For example, if a
router receives power from outlet No. 1 of the power strip, and both of the power strip and
the router are connected to the same Paragon switch. The router is named “Router-Win” in
the system. Do the following to associate them.
a) Press F5 Æ select Channel Configuration.
b) Highlight the channel of the power strip. For example, highlight the channel No. 11 if the
power strip is connected to that channel.
c) Press G to enter the Outlet Configuration screen of the power strip.
d) Change the type of outlet No. 1: press Enter Æ press the arrow key to select “CPU” Æ
press Enter.
e) Associate the outlet No. 1 with the router: press the right arrow key to move the highlight
Æ press Enter Æ highlight the router name “Router-Win”Æ press Enter.
f) Press S to save the power association.
3. Now you can control the power supply to “Router-Win” by doing this:
a) Press F2 to return to the Selection Menu screen.
b) Highlight the channel associated with the power strip. For example, highlight the channel
No. 33 if the router “Router-Win” is connected to that channel.
c) Press F3 to view the associated power outlet screen.
d) Highlight one or more power outlets, and choose the action you want to carry out:
DESIRED RESULT
Power off the outlet(s)
Power on the outlet(s)
Power cycle the outlet(s)
DO THIS
Press X Æ type yes
Press O (alphabetical character)
Press R Æ type yes
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HOW-TO -- PARAGON ESSENTIALS
3
Case 4. Local Video Redirection (Forced Video)
Purpose: To locally direct a server to output its video/keyboard/mouse data to a specific user
station so the user of the specified user station can be assigned to view and even work on the
server.
1. Log into the system with the administrator user name and password. The password is
case-sensitive.
default name: admin
default password: raritan
2. Press arrow keys (Ç, È) to highlight the channel of the server whose data you want to direct.
3. Press Tab and the message “Force switch to user port” appears on the message bar.
4. Type the port number of the desired user station. For example, if you want to direct the data
to the user station connected to the user port No. 3, type 3 and press Enter.
Case 5. Using Multiple Video Ports
Purpose: To have the access to a specific video port automatically trigger the video outputs of the
other video ports on the same server. Paragon is designed to output a maximum of four video
ports.
1. Connect the four video ports of the server respectively to four channels of the same Paragon
switch via four CIMs. Three of the CIMs must be P2CIM-AUSB and one could be either
P2CIM-AUSB or P2CIM-APS2. For example, you may connect them to channel port No. 1,
2, 3 and 26.
details.
2. The Paragon administrator sets up the channel association group using Paragon Manager. Do
this:
a) Launch Paragon Manager.
b) Connect and log into the Paragon system by doing this: choose Session Æ Connect Æ
choose the Paragon switch Æ type the administrator name/password Æ click Login.
c) Create the association group consisting of channel numbers 1, 2, 3 and 26: choose Set up
Æ Multiple Video Æ New Æ type necessary data Æ select four channels 1, 2, 3 and 26
Æ click OK.
d) Ensure the channel triggering the video outputs of the other channels is set as the “first”
channel. For example, the administrator may choose 3 in the First Channel field so
channel No. 3 will be the channel which causes the other three channels to output the
video data.
for Multiple Video section in Chapter 4 for details.
3. Any user who wants to perform the Multiple Video function logs into the Paragon system.
For example, one user uses the user station connected to the user port No. 2 to log into the
system with the following user name which has no password required.
user name: user02
password: <no password>
4. Select the “first” channel of the association group. In this example, highlight channel number
3 and press Enter.
5. The other video ports of the same server connected to channel numbers 1, 2 and 26
automatically output their video data to three user stations subsequent to the one where
user02 is operating, which are connected to user port No. 3, 4 and 5 respectively.
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4
PARAGON II USER GUIDE
6. When user02 disconnects the channel number 3 or even logs out of the system, the three
subsequent user stations are also logged off.
Case 6. Restoring Settings to Factory Defaults
Purpose: To reset the Paragon switch to its factory default settings when you want to clear
customized settings, such as the device name, system settings, etc.
1. Log into the system with the administrator user name and password. The password is
case-sensitive.
default name: admin
default password: raritan
2. Press F5 Æ select System Reset Settings.
3. Highlight the field(s) that you want to reset, and change the setting to Yes by doing this: press
Enter Æ press any arrow key Æ press Enter. The affected scope of different fields are
described below:
FIELD
SETTINGS RETURNING TO FACTORY DEFAULTS
The Device ID field in the System Configuration submenu
All settings in the Network Setting submenu
Device Name
Network Settings
User Profiles
All settings of the following submenus or settings:
•
•
•
User Configuration
User Station Profile
User Profile settings that are displayed when pressing F4
System Configuration
Channel Configuration
All settings in the System Configuration submenu except for the
Device ID field
All settings or records of the active and inactive channels in the
Channel Configuration submenu are cleared, but the data of
active channels is rebuilt automatically after the reset
4. Now reset the selected items. Press O (alphabetical character) Æ type yes Æ press Enter.
5. The system will log out all of logged-in users and return the selected settings to factory
defaults.
Case 7. Using the Integrated Card Reader
Purpose: To pass the login authentication configured in specific servers that require the input of
the data stored in an appropriate smart card. This function requires the card reader-enabled
firmware and devices, including the Paragon switch with firmware 4.3 or above, P2-EUST/C and
P2CIM-AUSB-C.
1. Log into Paragon utilizing a user station with an integrated card reader (P2-EUST/C).
2. Access the server where the appropriate authentication software and driver have been
installed and configured properly and which is connected to the Paragon system via
P2CIM-AUSB-C.
3. When you see the blank screen or a message prompting you to insert the card, insert your
smart card into the card reader of the user station.
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HOW-TO -- PARAGON ESSENTIALS
5
4. Depending on the configuration of the target server or authentication software, you may also
need to enter a PIN.
5. After the login authentication and authorization has been completed, you can start working on
the server.
6. When you complete your work, press the hot key (default: Scroll Lock) twice quickly to
trigger the On-Screen User Interface (OSUI).
7. Press Shift +F9 to disconnect the server, and then remove the card.
The card’s authentication data is not stored in the Paragon system so you must repeat Steps 3 to 5
if you want to access the same server again.
Case 8. Creating Multiple Paths to the Same Server(s)
Purpose: To ensure that there is redundant access to specific servers. In this example, we will
create four available paths for access to specific servers using the structure of multiple Base Units.
Note: A Base Unit is a “first-tier” Paragon switch.
1. Prepare six Paragon switches, such as P2-UMT1664M and/or P2-UMT832M.
2. Choose three of them as Base Units, two as the 2nd tier, and one as the 3rd tier. If these
switches do not share the same firmware version, make sure the versions of lower tiers are
later than those of upper tiers. For example, Base Unit is with firmware version 4.2 and 2nd
Tier with version 4.0.
3. Connect all of these Paragon switches with Category 5 (Cat5) UTP cables from the channel
ports of lower tiers to user ports of upper tiers as illustrated below:
C
Channel ports
U
User ports
1(A) ~ 1(C)
2(A) ~ 2(B)
3(A)
Base Units (first-tier Paragon switches)
Second-tier Paragon switches
Third-tier Paragon switch
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PARAGON II USER GUIDE
4. Connect servers to the “3rd Tier” Paragon switch with the Cat5 UTP cables. The connection
configuration looks like this:
S(1) ~ S(X)
1(A) ~ 1(C)
2(A) ~ 2(B)
3(A)
Servers
Base Units
Second-tier Paragon switches
Third-tier Paragon switch
5. Connect user stations to Base Units 1(A), 1(B) and 1(C) with the Cat5 UTP cables.
6. Connect the keyboard, mouse and monitor to each user station.
7. Now four different paths (blue solid lines as illustrated below) are available for users to
access any servers connected to the “3rd Tier.”
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HOW-TO -- PARAGON ESSENTIALS
7
Case 9. Upgrading the Firmware of Paragon Switches
Purpose: To upgrade Paragon II switches and benefit from recent enhancements to the Paragon
product line. (Please note the description herein refers to regular firmware upgrade and does not
apply to “special” firmware upgrade which involves the boot loader or failsafe feature.)
1. Verify that the Main Switching Unit (Main Unit) is connected to the network and relevant
network settings, such as the IP address, are configured properly.
2. (Optional) If there has been any Stacking Unit connected to the Main Unit, keep them
attached and powered on. For example, you may upgrade one P2-UMT832M (Main Unit) and
three P2-UMT832S (Stacking Units) which are connected to the P2-UMT832M altogether.
Also verify the following Stacking-related settings:
ƒ
ƒ
The “Stacking Support” setting in the Main Unit is appropriate.
The value of the “Set Stack ID” setting in every connected Stacking Unit is unique.
3. Download the firmware from the Firmware Upgrades page on the Raritan Website
4. Unzip the downloaded file. Among the unzipped files, there are a file named
ParagonUpdate_XXX.exe and a firmware file named P2-XXX.hex (XXX represents the
version). For example, the firmware file for version 4.2 is named P2-3E5.hex.
5. Double click “ParagonUpdate_XXX.exe” to execute the program.
6. Enter the information of the Main Unit in the Paragon Update utility. For example:
ƒ
ƒ
ƒ
ƒ
In the Name column, type Paragon832M
In the IP address/Serial column, type 90.180.52.157
In the Port column, type 3000.
If you have assigned the Encryption keys in the Paragon system, remember to type
the same encryption data in the Encryption Key column.
>> Refer to: Paragon Manager User Guide in the manual CD for details.
7. Ensure the check box before the Main Unit is checked ( ).
8. Click Load Hex File to select the firmware file “P2-XXX.hex”. For example, choose the file
“P2-3E5.hex”to upgrade to firmware version 4.2.
9. Click Send To Paragon Æ Yes. Then the utility starts to upgrade the Main Unit and every
connected Stacking Unit (if any).
10. Once all of the upgrade is completed, a message appears.
Case 10. Upgrading the Firmware of User Stations
Purpose: To upgrade the user stations and benefit from recent enhancements to the Paragon
product line.
1. Connect the user station to the serial port (e.g. COM 2) of a computer via an RS-232
male-to-female serial cable shipped with the user station.
2. Download the firmware from the Firmware Upgrades page on the Raritan Website
3. Unzip the downloaded file. There are a file named ParagonUpdate_XXX.exe(XXX
represents the version) and a firmware file for the user station. If using the P2-EUST, the
firmware file is named EUST-XXX.hex. If using the P2-UST, the firmware file is named
V5-XXX.hex (XXX represents the version).
4. Double click “ParagonUpdate_XXX.exe” to execute the program.
5. Enter the information about the user station in the Paragon Update utility. For example:
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PARAGON II USER GUIDE
ƒ
ƒ
ƒ
In the Name column, type P2-EUST-1.
In the IP address/Serial column, choose <Default Serial>.
In the Port column, type 2. This represents the serial port -- COM2.
6. Ensure the check box before the user station is checked ( ).
7. Click Load Hex File to select the firmware file.
8. To start the upgrade, click Send To Paragon Æ Yes.
9. Once the upgrade is completed, a message appears.
Guide in the manual CD for details.
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CHAPTER 1: INTRODUCTION
9
Chapter 1: Introduction
Thank you for purchasing Raritan’s Paragon II. The Paragon family is about breaking away from
the traditional, expensive model of server management – one server, one dedicated monitor, one
dedicated keyboard. Paragon enables one or more workstations to access multiple servers – even
servers of different platforms.
No matter how large or small your setup, no matter how simple or how complex, Raritan is
confident that there is a Paragon system just right for you.
Paragon II Overview
The Paragon II is designed to perform heavy-duty multiple-user-to-many-server
keyboard/video/mouse (KVM) matrix switching without burdening you with big, confusing
hydra-headed cables. Instead, the Paragon II uses standard Category 5 unshielded twisted-pair
(UTP) cabling, like the type that is already installed at many sites. It can connect users with
servers across as much as 1000 feet (304 m) of such cabling.
A Paragon II system consists of several components:
•
Main Switching Units serve as Base Units and matrix switches, securely connecting users to
servers.
Note: For documentation purpose, Main Switching Units are hereafter called Main Units in
this manual.
•
Stacking Units connect to Main Units and enable you to expand your system in a
space-saving manner without sacrificing channels.
•
•
Computer-Interface Modules (CIMs) are connected to each server.
User Stations connect your keyboard, monitor, and mouse to the Main Unit and provide an
intuitive On-Screen User Interface (OSUI) for accessing attached servers. Different models of
user stations are explained below:
−
−
Standard User Station (P2-UST) provides basic user station functions as described above.
Enhanced User Station (P2-EUST) provides the P2-UST features, plus superior video
quality with automatic skew compensation.
−
−
Enhanced User Station with an integrated card reader (P2-EUST/C) functions similar to a
P2-EUST, and enables card authentication.
IP-Enabled User Stations, including P2-USTIP1 and P2-USTIP2, one- and two-worker
user stations, have integrated IP access and provide KVM over IP capability for anytime,
anywhere access and control of servers. Key features include a slim design and GUI for
point-and-click remote access. The P2-USTIP series supports IP access, enabling one or
two remote users to access Paragon II-connected servers from anywhere via a Web
browser. P2-USTIP2 also supports 128-bit SSL encryption and local authentication
through Paragon II, or centralized authentication when used with Raritan’s
CommandCenter Secure Gateway.
There are a number of Main Units that support a wide range of configurations:
•
•
•
•
P2-UMT242 supports 2 users and 42 servers
P2-UMT442 supports 4 users and 42 servers
P2-UMT832M supports 8 users and 32 servers
P2-UMT1664M supports 16 users and 64 servers
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PARAGON II USER GUIDE
There are also several different CIMs for different types of servers (all must output VGA video):
•
P2CIM-APS2:
−
Supports servers with IBM PS/2 type keyboard and mouse ports. It comes with
automatic skew compensation (when used with P2-EUST or P2-EUST/C).
−
Works with P2-HUBPAC in PC, MAC, and SUN USB configurations.
•
•
ZCIM-PS2 supports servers with IBM PS/2 type keyboard and mouse ports, and has an extra
RJ45 port to support a “local server” installed between a user station and a Base Unit, as well
as chaining of Z-CIMs for clustered access.
P2CIM-ASUN:
−
Supports servers with Sun type keyboard and mouse ports. It comes with automatic skew
compensation (when used with P2-EUST or P2-EUST/C).
−
Works with P2-HUBPAC in PC, MAC, and SUN USB configurations.
•
P2CIM-AUSB:
−
Supports servers with USB keyboard and mouse ports. It comes with automatic skew
compensation (with P2-EUST or P2-EUST/C).
−
Works with P2-HUBPAC in PC, MAC, and SUN USB configurations.
•
•
•
P2CIM-AUSB-C provides all of the functions of P2CIM-AUSB, and enables smart card
access when used with P2-EUST/C.
P2CIM-SER, P2CIM-SER-EU and AUATC support servers or ASCII serial devices
connected to the Paragon II system through their RS-232 serial ports.
P2CIM-APS2DUAL supports servers with IBM PS/2 keyboard and mouse ports, and allows
one PC to double the number of users. It comes with automatic skew compensation (when
used with P2-EUST or P2-EUST/C).
•
Two CIMs support IBM BladeCenter® (blade servers), and include automatic skew
compensation:
−
−
P2CIM-APS2-B for PS/2 type keyboard and mouse ports
P2CIM-AUSB-B for USB type keyboard and mouse ports
One universal user station supports PS/2, Sun, or USB keyboards and mice. (We recommend
using a Sun keyboard if there are any Sun servers in your system; if you must use a PS/2
keyboard to control Sun servers, please see Appendix F: Extra Keyboard/Mouse Information
and Settings for additional information.) If you want to connect one user station to one server
across a long stretch of CAT5 or higher cable, you can run such a cable between a “direct mode”
additional information).
Raritan’s enhanced user station, P2-EUST, is a user station that functions just like Raritan’s
P2-UST user station. However, the P2-EUST provides enhanced control over video quality by
either automatically adjusting the skew delay of each color, or allowing the user to manually
adjust the video gain and skew delay on the screen, and store these preferences in the matrix
switch’s database.
Another enhanced user station with the integrated card reader, P2-EUST/C, functions like
P2-EUST. However, it supports USB keyboards and mice only, and provides the card reader
function for smart card authentication.
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CHAPTER 1: INTRODUCTION
11
Figure 1 Overview of a Paragon II Sample System
1
128 servers
2
Single base plus stacking unit
A: Paragon II Stacking cable(s)
B: Standard category 5 UTP cable
C: Computer Interface Module (CIM)
IP-enabled user station
Remote user
3
4
5
15 user stations
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CHAPTER 1: INTRODUCTION
13
Product Features
•
2U design supports 16 users, 64 servers (model: P2-UMT1664M)
1U design supports 8 users, 32 servers (model: P2-UMT832M)
1U design supports 4 users, 42 servers (model: P2-UMT442)
1U design supports 2 users, 42 servers (model: P2-UMT242)
Expands the number of users with Raritan’s P2CIM-APS2DUAL or P2-HUBPAC
Locates users and servers up to 1000 feet (304 m) apart
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Supports high-resolution video – up to 1600 x 1200
Supports up to 512 customized user profiles (with optional Memory Card)
Adds remote access over IP or modem with Raritan’s IP-Reach and UST-IP models
Expands to 10,000 servers via multi-dimensional expansion (with optional Memory Card)
Stacking switches provide 100% non-blocked expansion with a single cable
Enclosed 19” rack mounts with included brackets
Simple plug-and-play auto-configure installation
Hot-swappable components with no impact on server operation
Platform-specific CIMs for PS/2, Sun, USB, Sun USB, ASCII/serial devices
Powerful, intuitive on-screen user interface for simple operation
Flexible, multi-level security for authorized server access
Three system operation modes - private, public, and share
Quick access to previous or next available channels with the Up/Down Channel hot key
combination
•
•
Flash firmware upgrades with Failsafe capability via network port
Paragon Manager, a Windows application, provides streamlined administration of Paragon II
infrastructure, including adding, deleting or modifying user profiles, event logging, and
database backup/restore (see Raritan’s Paragon Manager User Guide for additional
information about Paragon Manager, which is located on the “User Manuals & Quick Setup
Guides” CD shipped with your Paragon product, or you can visit Raritan’s Product
The administrator can log out any connected user
Turn on, off, or reboot power to any connected device
Network admin port
Set power control permissions on a per-outlet basis
Supports the use of Pinnacle FastAction keyboard (when used with P2CIM-APS2 or
P2CIM-APS2DUAL)
•
•
•
•
•
•
•
Supports 10-BaseT, half duplex network speed (not configurable)
OSUI (On-Screen User Interface) support for IBM BladeCenter® servers
Note: BladeCenter Management Modules (MM) that have been tested to be supported
include the PS/2 module with the part number 39M4945, and the USB module with the part
number 39Y9659. Support for other BladeCenter Management Modules is not guaranteed.
•
•
Supports the use of a 121-key Cortron rugged keyboard at the local site when used with the
following Paragon II user station:
−
−
P2-EUST or P2-EUST/C with firmware version 3E46 or later
P2-USTIP with firmware 4.5.0.5.12 or later (local PS/2 port only)
Both PS/2 (part number 536-0062) and USB keyboards (part number 524-0079) are
supported. Those with built-in Sun keys are also supported, and the Sun power key may be
used to power off the server, but not power it on.
Supports the use of a Kensington Expert Mouse® and Turbo Mouse trackball (Model #:
64210) at the local site when used with the following Paragon II components:
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14
PARAGON II USER GUIDE
−
−
User station: P2-UST, P2-EUST or P2-EUST/C
CIM: P2CIM-AUSB or P2CIM-AUSB-C with the latest CIM firmware
•
•
•
Supports Multiple Video, also known as “Port-Following Switch.” Multiple Video enables up
to four user stations to simultaneously view the video output of a server that has multiple
video output
Supports video redirection to a specific user station (known as “Forced Video”)
−
−
Local control by the administrator
Remote control by the administrator and authorized users through Paragon Manager
Supports authentication with an appropriate smart card when using the following Paragon II
components:
−
−
P2-EUST/C
P2CIM-AUSB-C
Special Notes for Release 4.3.1:
•
P2-EUST/C has been tested to support Windows and Linux operating systems. Support for
Mac and Sun servers is planned for an upcoming release.
•
Releases 4.2 and 4.3 are not compatible with the Paragon II System Controller (P2SC). They
are considered “standalone” releases and are not supported for installation in a Raritan
PCCI environment. As of release 4.3.1, Paragon II returned to compatibility with P2SC.
Existing Paragon II System Controller customers may upgrade their Paragon II components
to 4.3.1 or higher to benefit from recently added features and maintenance fixes. Please see
the Paragon II 4.3.1 release notes for minimum firmware levels.
For information about the supported features in PCCI, download the document titled
“Supported Paragon II Features in PCCI” from Raritan’s Product Documentation web page:
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CHAPTER 1: INTRODUCTION
15
Package Contents
Each Paragon Main Unit (P2-UMT242, P2-UMT442, P2-UMT832M, or P2-UMT1664M) ships
with:
•
•
•
•
•
•
•
•
One Main Unit
Two 20-ft. (6.1-m) CAT5 test cables
One Pair of Rackmount brackets and associated screws
One 6-ft. (1.8-m) AC power cord
RUMT-1U-LM304 Rackmount kit
CAT5 admin cable
Raritan’s “User Manuals & Quick Setup Guides” CD
Quick Setup and Installation Guide
The Paragon Stacking Unit ships with:
•
•
•
One Stacking Switch
One RUMT-1U-LM304 Rackmount kit
One 6” Stacking Cable (for use with P2-UMT832M) or two 6” Stacking Cables (for use with
P2-UMT1664M)
•
One AC Power Cord
The Paragon user station (P2-UST, P2-EUST or P2-EUST/C) ships with:
•
•
•
•
One user-station Module
One 6-ft. (1.8-m) AC power cord
One 6-ft. (1.8-m) AC power-extension cord for the attached monitor
One 16.4-ft. (5-m) DB9 male-to-female serial administration cable
The Paragon IP-enabled user station (P2-USTIP1/2) ships with:
•
•
•
One IP-enabled user-station Module
One 6-ft. (1.8-m) AC power cord
One 16.4-ft. (5-m) DB9 male-to-female serial administration cable
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PARAGON II USER GUIDE
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CHAPTER 2: INSTALLATION
17
Chapter 2: Installation
Important: The Paragon and all devices you want to attach to it must be unplugged and
powered OFF prior to installation.
Basic Installation
Figure 5 Installation Diagram
A
B
C
D
Stacking Unit (optional)
Main Unit
User Station
Computer Interface Module (CIM)
Note: The above images are for illustration only and may not be the exact representation of the
Paragon components you purchased.
The steps below correspond to the numbers in the above diagram.
1. Connect the power cord to the Main Unit.
2. (Optional) Connect a Stacking Unit if it is needed.
−
−
Connect the power cord to the Stacking Unit.
Connect one end of a stacking cable to the "Expansion Port Out" on the back of the
Stacking Unit. Connect the other end of the cable to the "Expansion Port" on the Main
Unit.
Note: For P2-UMT1664M and P2-UMT1664S, you must use two stacking cables. For
this chapter.
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PARAGON II USER GUIDE
−
−
Power on all switching units.
On the front panel of the Main Unit:
ƒ
Press the FUNC button and then use the U and V buttons to select "Stacking
Support." Press the ENT button to confirm the selection.
ƒ
Use the U and V buttons to set the total number of Stacking Units desired (3
maximum for P2-UMT832M or 1 maximum for P2-UMT1664M). Press the ENT
button to save the setting.
−
On the front panel of the Stacking Unit:
ƒ
Press the FUNC button and then use the U and V buttons to select "Set Stack ID."
Press the ENT button to confirm the selection.
ƒ
Use the U and V buttons to assign the Stacking Unit ID. (Each Stacking Unit for
P2-UMT832M MUST HAVE A UNIQUE ID [1-3].) Press the ENT button to save
the setting.
−
−
Power OFF all switching units.
Power ON the Stacking unit. (This must be done before powering on the Main Unit.)
3. Power on the Main Unit.
4. Connect one end of a Category 5e UTP cable to User Port #1 on the back of the Main Unit.
Connect the other end of the cable to the “Cat5 Port” or “Paragon Port” on the back of the
user station.
5. Connect a power cord to the user station and power it on.
6. Connect a PS/2 or USB keyboard, mouse, and a VGA monitor to the user station. Power on
the monitor.
7. Connect one end of a Category 5e UTP cable to Channel Port #1 on the back of the Main
Unit (or Stacking Unit, if attached). Connect the other end of the cable to the RJ45 port on a
Computer Interface Module (P2CIM).
8. Connect P2CIM to a server’s keyboard, video, and mouse ports.
9. Power on the server.
10. Repeat steps 4 through 9 for all other servers and user stations you want to attach.
Note: Although users and servers can be located up to 1000 feet (304 m) apart, for optimal video
quality, limit the cable length between the Main Unit and CIM to less than 100 feet (30.5 m). For
good video quality, limit the cable length to less than 500 feet (152 m).
Initial Administrative Verification
To verify that an attached server can be viewed and controlled through the Paragon system:
1. When you first power on the Paragon Main Unit, an attached user station, and the user
station’s attached monitor; the Login screen appears. Type admin in the User Name field
and press Enter. Type raritan (all lowercase) in the Password field and press Enter.
Note: The factory-default user names for regular users are user01 through up to user15
(depending on the model of your Main Unit), and for the administrator is admin. User names
are not case-sensitive. By default, a password is required only for the admin user, and that
password is raritan. Note that passwords are case-sensitive.
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CHAPTER 2: INSTALLATION
19
Figure 6 Login Screen
2. The Selection Menu of On-Screen User Interface (OSUI) appears. The channel ports of
connected servers appear in green. At the start, there are no default names for any servers and
the Name fields are blank, except for IBM BladeCenter chassis (if any), which has a default
name shown as “IBM-Blade. ”
Figure 7 Selection Menu
3. Press the Ç and È keys on the user station keyboard to move the highlight to one of the
green server ports and press Enter.
4. Normal server access and operation indicates a successful connection.
5. Press the Scroll Lock key twice QUICKLY to activate the OSUI, and either press F9 to log
out or choose another green channel (if any) to access.
Paragon II Front Panel Display and Controls
The control buttons and LCD display on the Paragon switch provide system management and
technical support functions. For most situations, there is no need to use the front panel beyond
viewing status.
Figure 8 Paragon II Front Panel Buttons
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PARAGON II USER GUIDE
Front Panel Components and Functions:
1. The ESC button is used for canceling displayed function and returning system to normal state.
2. The FUNC button is used to select various functions.
3. The LCD displays system status and indicates functions that can be selected by pressing front
panel control buttons.
4. The Y, U, Z, and V buttons are used for selecting or setting various options, depending on
the function being performed.
5. The ENT button is used for confirming and executing selected function.
Start-Up Display:
When a Paragon switch is powered ON, it performs a start-up test at the beginning. It checks each
channel and user port to ensure proper operation.
Normal Display:
After the start-up test, LCD panel displays two lines of messages:
1. Line 1: Running message: “Raritan Computer Paragon II: Paragon832/1 Ready”
For a Paragon II model P2-UMT832M, “Paragon832” is the default name (this name may be
changed through the OSUI’s System Configuration submenu).
2. Line 2: User port status message: “A/N User (1, 2, 3 …) → None”
User port status displays a scrolling status of all user ports, one user port per second. The
User’s active channel, 1 through 128, is displayed after the user port number.
A=Active User # 1-8
- OR -
N=Non-Active User # 1-8
Figure 9 LCD Normal Display
Power Up Option:
If you hold down the FUNC button on the front panel of the Paragon switch during Power Up,
the Paragon switch will clear its database and reset to factory defaults. Confirm functions by
pressing the ENT button on the front panel.
When “Clear Database Hit Ent/ESC?” appears on the LCD, press the ESC button if you want to
exit the screen without clearing the database. To clear the database, press the ENT button; “Clear
All?” appears on the LCD. If you press the ESC button once more, the channel configuration
will be cleared and will be rebuilt later by the Paragon switch. This is called a Partial
Reset. However, if you press the ENT button, both the channel configuration and the user profile
and system settings will be cleared.
Figure 10 Power Up Clear Database
Function Selection Screen:
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CHAPTER 2: INSTALLATION
21
Several administrative functions can be performed on the Function Menu on the Paragon switch’s
front panel LCD.
Display Ver./SN
Test User UST1
Test Chan. UKVM
Test Stack Unit
Stacking Support
Set LCD Contrast
Re-Configure
Set IP Address
Reset Unit
Figure 11 LCD Functions
Selecting a Function:
Press the FUNC button on the front panel of the Paragon switch to enter Function Menu mode
and use the U and V buttons to scroll through the Function List. Press the ENT button on the
front panel to select one displayed function and use the instructions below for each specified
function. Press the ESC button on the front panel at any time to return to Normal Display.
Figure 12 Function Selection
1. Display Ver./SN (Firmware Version and Serial Number): Displays current version of
firmware, the firmware loader, the unit’s serial number, and the field programmable gate
array (FPGA).
Figure 13 Display Ver. and SN
2. Test User UST1 (User Station): Used by an administrator to check if user stations (UST1s)
are functioning properly. Press the U or V button to change user port number. Display will
read “OK”, “None”, or “Failed.” Press ESC to return to normal display.
If a “failed” condition is detected, make sure the Category 5e UTP cable is installed properly
and secured, or try using another user station to see if the user station (UST) under test has
become defective.
Figure 14 User Station Test
3. Test Channel UKVM (CIM UKVM): Used by an administrator to check if a CIM is
functioning properly. Press the U or V button to change channel number. Display will read
“OK”, “None”, or “Failed.” Press ESC to return to normal display.
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PARAGON II USER GUIDE
If a “failed” condition is detected, make sure the Category 5e UTP cable is installed properly
and secured, or try using another CIM to see if the CIM under test has become defective.
Figure 15 Channel CIM (UKVM) Test
4. Test Stack Unit: Press the U or V button to select the corresponding Stacking Unit ID for
any connected units. If there are no Stacking Units connected, the LCD will display “None”.
If there are Stacking Units connected, the LCD should read “OK” for each unit. Press ESC
to return to normal display.
5. Stacking Support: Press the U or V button to set the Stacking Unit ID number (0 – 3 for a
P2-UMT832M or 0-1 for a P2-UMT1664M). The default is set to “0” (no Stacking Units
connected). If you wish to add Stacking Units, this number must be equal to the number of
Stacking Units connected. Press ENT to save the value or ESC to cancel and return to
normal display.
Figure 16 Stacking Support
6. Set LCD Contrast: Modifies contrast level of front panel LCD Display. Press the U or V
button to increase or decrease contrast, and press the ESC button to return to normal display.
Figure 17 Set LCD Contrast
Note: LCD contrast can also be adjusted by holding the Y button and pressing the U or V
button at any time.
7. Re-Configure: Paragon II will automatically configure the system as computers or devices
are added or removed. However, the system administrator can use this function to scan and
re-configure the system manually. When complete, it will return to normal display.
Figure 18 Auto Configure
8. Set IP Address: As an administrator, you may change Paragon II’s IP address directly from
the front panel of the device. The Paragon II’s current IP address will be displayed, along
with a cursor. Use the Y and Z keys to move the cursor over digit-by-digit, and use the U or
V keys to change the value of that digit. Press the ENT button when the new IP address has
been set. Press the ENT button again to save changes and reboot the unit when asked to
“Save Changes?” The unit will restart with the new network address.
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CHAPTER 2: INSTALLATION
23
Note: Stacking units do not have their own databases and configuration settings, and likewise,
do not have their own network addresses. You cannot configure one using the front panel
controls on the units.
9. Reset Unit (Paragon switch): Enables restart of Paragon switch as if the switch’s power is
physically turned off and back on again.
With Paragon II switch firmware 2B1 and user station (UST1) firmware 2K10 or higher,
either a power reset or a factory “function” reset can be performed from the front panel of the
Paragon switch using shortcut button combinations (see below for details).
„ Power Reset:
Hold the U and V buttons on the front panel of the Paragon switch simultaneously for
approximately three seconds. When the front panel LCD stops scrolling, release the buttons.
„ Factory “Function” Reset:
Hold the U and V buttons on the front panel of the Paragon switch simultaneously while
pressing the FUNC button. When the front panel stops scrolling, release the U and V
buttons, wait for additional three seconds, then release the FUNC button.
When “Clear Database Hit Ent/ESC?” appears on the LCD, press the ESC button if you want
to exit the screen without clearing the database. To clear the database, press the ENT button;
“Clear All?” appears on the LCD. If you press the ESC button once more, the channel
configuration will be cleared and will be rebuilt later by the Paragon switch. This is called a
Partial Reset. However, if you press the ENT button, both the channel configuration and the
user profile and system settings will be cleared.
Note: Performing a reset or partial reset in a cascaded Paragon system must start from the
third tier (if any) to the second tier, and finally move to the base unit (first tier).
After resetting the device, a progress indicator appears on the message bar of the OSUI to
indicate the current update percentage. During the database updating, users are unable to
operate the OSUI functions.
Figure 19 Data Update Message
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PARAGON II USER GUIDE
Initial Configuration
Note: This section includes full instructions for how to install single matrix switches, cascades of
multiple matrix switches, or stacking switches. Follow the simplified procedure previously
Appendix B: User Station Direct Mode, to install a “direct mode” User Station-to-CIM system
local PC in your system.
Using the OSUI for Initial Configuration
You will use the Paragon II On-Screen User Interface (OSUI) after you install the Paragon
system, so here are some basics of OSUI to familiarize yourself before starting your installation.
Once the user station and the attached equipment are in place and powered on, activate the OSUI
by QUICKLY pressing the default hot key (Scroll Lock) twice on an attached keyboard. Each
OSUI menu contains the following sections: a menu-title line, a menu/screen body (for text and
fields), a prompt/message bar, and a status line that consists of:
•
•
•
•
The current OSUI hotkey
Scan/Skip function status
NCS (Num Lock, Caps Lock, and Scroll Lock) status indicator
A communication-speed indicator (“L” for low or “H” for high, which will depend on your
Paragon components) showing the communication speed between the user station and Base
Station.
Figure 20 Format of OSUI screens
1
2
3
Menu name
OSUI main screen (showing menu options and fields)
Message bar
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CHAPTER 2: INSTALLATION
25
4
Status line, displays:
a. The current OSUI hot key activator (in this case, the Scroll
Lock key)
b. Scan/Skip function status (if yellow, the function is ON; if
white, the function is OFF)
c. (N) Num Lock, (C) Caps Lock, (S) Scroll Lock, followed by
Paragon II Communication Speed Indicator: (L) Low or (H)
High (speed depends on your component versions)
Use function keys F1, F2, F3, F4, F8, and F12 to toggle between first-level menus. Pressing F1
while the OSUI is displayed can activate the Help Menu, a list of available help options.
While the OSUI is on the screen, the user-station keyboard’s Scroll Lock LED indicator blinks.
Below is an abbreviated table of the function keys you will use when working with the OSUI:
KEY
F1
ACTION
View the Help Menu
F2
Go to the Selection Menu for accessing channel ports
View the Power Control Menu for associated Channel
F3
F4
Go to the User Profile Menu for users to customize their
settings
F5
Administrator only: Go to the Administration Menu for the
administrator to manage the system settings
F6
F7
F8
F9
Administrator only: Toggle the autoscan function on or off
Administrator only: Toggle the autoskip function on or off
View the Information Menu
Log out of the system
Shift +
F9
Disconnect from the currently accessed channel without
logging out of the system
F10
Toggle the display of all channel ports (including
inaccessible ones) on or off
F11
View the Unit Status Menu for connected Raritan Remote
Power Control unit (available only from Power Control
Menu)
F12
Esc
Toggle the Selection Menu’s sorting way: numerically by
port number or alphabetically by name
Exit the current OSUI (On-Screen User Interface) screen
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PARAGON II USER GUIDE
Installing a Paragon System with a Single Matrix Switch
If installing a single Paragon matrix switch, keep in mind the maximum numbers of user stations
and servers you can connect:
•
•
•
•
2 user stations and 42 servers to a P2-UMT242
4 user stations and 42 servers to a P2-UMT442
8 user stations and 32 servers to a P2-UMT832M
16 user stations and 64 servers to a P2-UMT1664M
Important: All Paragon components, servers, and monitors must be turned OFF and
unplugged before installation.
1. Initialize the Paragon switch.
a. Run the switch’s included power cord from the IEC 320 inlet on its rear panel to a
working AC outlet.
b. Power on the switch.
2. Connect a user station and its attached devices.
a. Connect one end of a CAT5 UTP cable to user port # 1 on the back of the switch.
Connect the other end of the cable to the RJ45 CAT5 port on the back of the user station.
b. Run the user station’s included power cord from the IEC 320 inlet on its rear panel to a
working AC outlet.
c. Power ON the user station. It will power up and establish communication with the
Paragon switch.
d. Connect a keyboard, a mouse, and a monitor to the user station. (To control Sun servers
with a PS/2 keyboard, please see Appendix F: Extra Keyboard/Mouse Information
e. Plug in and power on the monitor.
3. Perform initial configuration of the user station.
a. The Login screen should be displayed on the user station’s attached monitor. If the Scroll
Lock LED on the user station’s attached keyboard is blinking, the Paragon is ready to
accept hot key commands, which can be used with the OSUI to login, select servers, or
administer the system.
Figure 21 Login Screen for Paragon II
If the monitor instead displays a “.....No connection to Paragon.....” message, the user station
is not properly connected to the Paragon switch. Check for loose connections and make sure
you are using good, intact CAT5 cables.
b. Type admin in the User Name field and press Enter. In the Password field, type the
default password raritan (all lowercase) and press Enter.
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CHAPTER 2: INSTALLATION
27
c. The OSUI’s Selection Menu appears, indicating that the user station is correctly installed.
Figure 22 Selection Menu
4. Repeat steps 2 and 3 for each user station you want to connect to the Paragon switch.
5. Connect a CIM and the desired server.
a. Connect the cable strands of an appropriate CIM to the appropriate ports on a server:
ƒ
P2CIM-APS2 (IBM PS/2 compatible servers) or P2CIM-APS2-B (IBM BladeCenter
chassis with PS/2 ports):
Plug the HD15 strand into the server’s HD15 VGA video port. Plug the purple 6-pin
mini-DIN keyboard strand into the server’s 6-pin mini-DIN keyboard port. Plug the
light green 6-pin mini-DIN strand into the server’s 6-pin mini-DIN mouse port.
ƒ
ƒ
P2CIM-ASUN (Sun compatible servers):
Plug the HD15 strand into the server’s HD15 VGA video port. Plug the 8-pin mini-
DIN strand into the server’s 8-pin mini-DIN keyboard/mouse port.
P2CIM-AUSB, P2CIM-AUSB-C, or P2CIM-AUSB-B (IBM BladeCenter chassis
with USB ports):
Plug the HD15 strand into the server’s HD15 VGA video port. Plug the USB Type A
strand into one of the server’s USB Type A ports.
ƒ
ƒ
ƒ
P2CIM-APS2DUAL (IBM PS/2 compatible servers):
Connect keyboard, monitor, and mouse cables attached to the CIM to the appropriate
15-pin female video port and 6-pin mini-DIN mouse and keyboard ports on the server.
P2CIM-SER, P2CIM-SER-EU and AUATC (serial servers, routers, etc.):
installation instructions.
P2ZCIM and Z-CIM (local single-user IBM PS/2 compatible servers):
b. Plug in and power on the server. If the CIM is installed and operating properly, the CIM’s
green LED will start blinking: once per second while the CIM is idle, more quickly while
data is passed in either direction.
c. Connect one end of a CAT5 UTP cable to RJ45 port #1 on the back of the Paragon switch.
Connect the other end of the cable to the RJ45 port on the CIM.
6. Configure the CIM and the attached server.
a. The monitor attached to the user station will display the Selection Menu; with the server
you just connected displayed in green. Use the Ç and È keys to move the highlight to
that entry and press Enter. If you can access and operate the server normally, the CIM is
connected successfully. Raritan recommends you give the server a meaningful system
name at this time, as described in the next steps.
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PARAGON II USER GUIDE
Note: If your video image is fuzzy (especially if you are using an LCD flat-panel monitor),
you can adjust the video gain to focus the video image. If the OSUI is not displayed, activate
it by pressing the Scroll Lock key twice QUICKLY, then use the + and – (plus and minus)
keys on the numeric keypad to adjust the video image until it appears to be in focus. The P2-
EUST and P2-EUST/C provide automatic and manual skew compensation, which will also
P2-EUST in Chapter 3 for additional information.
b. Press F5 to activate the Administration Menu. Use the Ç and È keys to move the
highlight to the Channel Configuration entry and press Enter.
Figure 23 Administration Menu
7. The Channel Configuration menu appears. Use the Ç and È keys or TAB to move the
yellow highlight to the Name field for the channel port number where you installed the server
and press Enter. The highlight turns light blue.
Figure 24 Channel Configuration Menu of a P2-UMT442
a. Edit the name (the highlight turns green when you start typing). Press Enter when
finished, and press S to save the new name.
b. Press F2 to return to the Selection Menu. Verify that the new name appears in the
Selection Menu.
8. Repeat steps 5 and 6 for each CIM and server you want to connect to the Paragon switch’s
channel ports.
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CHAPTER 2: INSTALLATION
29
Installing a Cascaded Paragon System
Paragon II’s channel port capacity can be expanded by installing a cascade of Paragon matrix
switches (Main Units). In a “two-tiered” cascaded system, one or more subsidiary Paragon
switches are connected to the channel ports of a Base Unit (“first-tier” Paragon switch). If you
fully populate a second tier, you can add a third tier by connecting additional subsidiary Paragon
switches to the channel ports of Paragon switches in the second tier. Three tiers is the maximum
depth of a cascaded system; only CIMs may be attached to the channel ports of Paragon switches
in the third tier.
Figure 25 Sample Cascaded System
A
B
C
Servers
Paragon switches
User stations with the monitor, keyboard, and mouse attached
1. Connect one end of a CAT5 UTP cable to user port #1 on the back of the Base Unit. (Do not
attach anything to the switch’s channel ports and do not plug it in or turn it on yet.)
2. Connect the other end of the cable to the RJ45 CAT5 port on the back of the user station.
3. Connect a keyboard, mouse, and monitor to the user station. (Do not plug in or turn on the
user stations or monitors yet.)
4. For each subsidiary Paragon switch you want to attach directly to the Base Unit, run CAT5
UTP cables from consecutive channel ports on the Base Unit to the subsidiary Paragon
switch’s user ports.
5. If you are installing a third tier: Run CAT5 UTP cables from consecutive channel ports on a
second-tier Paragon switch to the user ports on a third-tier Paragon switch. Repeat for all
other subsidiary switches in the third tier.
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PARAGON II USER GUIDE
6. Attach CIMs and servers to the free channel ports on the third-tier Paragon switches, on the
System with a Single Matrix Switch for instructions.)
7. Plug in and power on any THIRD-TIER Paragon switches, then the SECOND-TIER Paragon
Single Matrix Switch for more information.)
8. Plug in and power on your user stations and monitors. (Follow steps 2B, 2C, and 2E of
Installing a Paragon System with a Single Matrix Switch for more information.)
The Base Unit should automatically recognize the connected subsidiary Paragon switches and
update its configuration. All monitors should display the Login screen. If any monitors
instead display a “.....No connection to Paragon.....” message, the user station they are
attached to is not properly connected to the Base Unit. Check for loose connections and make
cabling information.)
Note: If your video image is fuzzy (especially if you are using an LCD flat-panel monitor),
you can adjust the video gain to focus the video image. If the OSUI is not displayed at a given
monitor, activate it by pressing the Scroll Lock key twice QUICKLY, then use + and – (plus
and minus) keys on the numeric keypad to adjust the video image until it appears to be in
focus. The P2-EUST and P2-EUST/C provide automatic and manual skew compensation,
which will also help improve video quality. Please see Video Gain Adjustment and Skew
Compensation in P2-EUST in Chapter 3 for additional information.
9. Configure the channel ports in your system. (Check the Scroll Lock LED on one of your
user-station keyboards. If it is blinking, Paragon is ready to accept the hot key commands
from that user station. Hot key commands can be used with the OSUI to login, select servers,
or administer the system.)
a. At the Login screen, type admin in the User Name field and press the Enter key. In the
Password field, type the default password raritan (all lowercase) and press the Enter
key.
b. The monitor will display the Selection Menu, indicating that the user station is correctly
installed.
Figure 26 Selection Menu
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CHAPTER 2: INSTALLATION
31
c. Press F5 to activate the Administration Menu. Use the Ç and È keys to move the
highlight to the Channel Configuration entry and press Enter to select it.
Figure 27 Administration Menu
d. The Channel Configuration menu appears. Use the Ç and È keys and Page Up and Page
Down keys to approach channel ports to which subsidiary Paragon switches are
connected. The port default device names appear in the Name column and the device
type in the Device column. (“P242” for a 2 x 42 switch [P2-UMT242], “P442” for a 4 x
42 switch [P2-UMT442], “P832” for an 8 x 32 switch [P2-UMT832M], or “P1664” for a
16 x 64 switch [P2-UMT1664M].
Figure 28 Channel Configuration Menu for a P2-UMT442
e. Continue using the Ç and È keys and Page Up and Page Down keys to move the yellow
highlight to the Name field for the channel port number where a subsidiary Paragon
switch is installed and press Enter. The highlight should turn light blue.
f. Type in the name you want to assign to the subsidiary Paragon switch on this channel
port (the highlight should turn green when you start typing). Press Enter when finished,
and then press S to save the new name. All other paths (channel ports) by which that
subsidiary Paragon switch is attached to the Paragon switch above it will be given the
same name automatically.
g. Press F2 to reopen the Selection Menu; make sure that the channel port(s) of the second-
tier Paragon switch are properly established. All paths to that Paragon switch should be
displayed in purple.
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PARAGON II USER GUIDE
h. Press F5 to return to the Administration Menu. Select Channel Configuration again.
Select a channel port that has been configured for the subsidiary Paragon switch you just
set up. Press G to activate a dedicated Channel Configuration menu for the subsidiary
Paragon switch.
i. Edit the names of all servers attached to this subsidiary Paragon switch. Each highlight
should turn green as you start typing. Press Enter when finished with each name. Press S
to save all of the new names.
j. Press F2 to access the dedicated Selection Menu for that subsidiary Paragon switch.
Verify that new names appear in green in the Selection Menu.
k. If you are configuring a second-tier subsidiary Paragon switch, and there are any third-
tier Paragon switches attached to it, repeat steps C through J for a third-tier path
configuration. Press S to save the configuration. Press F2 to activate the Selection menu
and verify that the third-tier Paragon switch is properly configured: select a channel port
for the second-tier path and press Enter, then a channel port for the third-tier path and
press Enter, and then a channel port for a server attached to the third-tier Paragon switch
and press Enter. If you can properly access and operate the chosen server, the third-tier
Paragon switch is properly installed.
Note: Repeat step K for all remaining third-tier Paragon switches (if any) attached to this
second-tier Paragon switch.
l. Press S to save the configuration. Press F2 to activate the Selection menu and verify that
the second-tier Paragon switch is properly configured: Select a channel port for the
second-tier path and press Enter, then a channel port for a server attached to the second-
tier Paragon switch and press Enter. If you can properly access and operate the chosen
server, the second-tier Paragon switch is properly installed.
m. Repeat steps C through L for all remaining (if any) second-tier Paragon switches attached
to the Base Unit.
n. Edit the names of any servers directly attached to the Base Unit and verify the Base
Paragon System with a Single Matrix Switch, earlier in this chapter.
Important: If you rearrange a cascaded system or dismantle one and rebuild it
differently later, you must recycle power to each switch in the new cascade. A soft
reset allows each switch to retain all user and system profiles, and to auto-detect the
current status of its channel ports and user ports. Follow the installation steps in this
section to install the new cascade, but when you power on each switch (which must
be done in proper tier order, from upper tier to base tier), press FUNC on the unit’s
front panel until “Clear Database Hit Ent/ESC?” appears on the LCD panel. Press the
ENT and the ESC buttons sequentially to execute a partial reset on the database.
Chapter 2 for additional information.
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CHAPTER 2: INSTALLATION
33
Rules of Powering On a Cascaded System
When powering on existing stable configurations (i.e., if you are NOT replacing or adding
switches and NOT swapping the order of switches) or when you are Power Cycling a cascaded
configuration, follow the sequence below:
1. First power on the third-tier switches (if a third tier exists).
2. Then power on the second-tier switches.
3. Finally power on the Paragon II base tier.
User stations can be powered on and off at any time as needed.
For configurations where switches are added, replaced, or swapped (in order), follow the
sequence below:
1. First power on the third-tier switches (if a third tier exists).
2. Then power on the second-tier switches.
3. Finally power on the Paragon II base tier.
4. Perform a partial reset of the database on the impacted switches. For example, if you swap
the switches connected to the base tier, perform the partial reset on the base tier. If you swap
the switches connected to the second tier, perform the partial reset from the second tier to the
base tier.
Installing the Paragon P2-UMT832S Stacking Unit
1. Make sure all Paragon switches are powered OFF.
2. Connect a power cord to a Stacking Unit.
3. Connect one end of a stacking cable to "Expansion Port Out" on the back of the Stacking Unit.
Connect the other end of the cable to "Expansion Port" on the Main Unit.
4. Power ON all Paragon switches.
5. On the front panel of the Main Unit:
a. Press the FUNC button and use the U and V buttons to select "Stacking Support." Press
the ENT button to confirm the selection.
b. Select the total number of Stacking Units (3 units maximum) and press the ENT button.
6. On the front panel of the Stacking Unit:
a. Press the FUNC button and use the U and V buttons to select "Set Stack ID." Press the
ENT button to confirm the selection.
b. Assign the Stacking Unit ID using the U and V buttons. (Each Stacking Unit MUST
HAVE A UNIQUE ID [1-3], and sequential order is not necessary).
7. Press the ENT button to save the ID setting.
8. Power OFF all units.
9. Power on the Stacking Unit.
10. Power on the Main Unit.
Installing the Paragon P2-UMT1664S Stacking Unit
1. Make sure all Paragon switches are powered OFF.
2. Connect a power cord to a Stacking Unit.
3. Connect the Main Unit with the Stacking Unit using two stacking cables.
a. Connect one end of a stacking cable to "Expansion Port Out A" on the back of the
Stacking Unit. Connect the other end of the cable to the lower "Expansion Port In" on the
Main Unit.
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PARAGON II USER GUIDE
b. Connect one end of the other stacking cable to “Expansion Port Out B” on the back of the
other Stacking Unit. Connect the other end of the cable to the upper “Expansion Port In”
on the Main Unit.
4. Power ON all Paragon switches.
5. On the front panel of the Main Unit:
a. Press the FUNC button and use the U and V buttons to select "Stacking Support." Press
the ENT button to confirm the selection.
b. Set the total number of Stacking Units (1 unit maximum) and press the ENT button to
save the setting.
6. On the front panel of the Stacking Unit:
a. Press the FUNC button and use the U and V buttons to select "Set Stack ID." Press the
ENT button to confirm the selection.
b. Assign the Stacking Unit ID using the U and V buttons.
7. Press the ENT button to save the setting.
8. Power OFF all Paragon switches.
9. Power on the Stacking Unit.
10. Power on the Main Unit.
Important Note about Powering Off the Stacking Unit
Never power off a Stacking Unit when it is still CONNECTED to a Main Unit. Doing so
will cause the channel color display on the OSUI Selection Menu to become incorrect. To power
off the Stacking Unit, you must disconnect it from the Main Unit first.
If the Stacking Unit is powered off by accident when it is still connected to the Main Unit, do the
following to restore the color display to normal:
1. Remove the stacking cable connected between Stacking and Main Units.
2. Power off the Main Unit.
3. Connect the stacking cable between Main Switching and Stacking Units.
4. Power on the Stacking Unit first.
5. Then power on the Main Unit.
Installing a HubPac
P2-HubPac is available for use with Paragon II. HubPac units allow users of different Paragon
matrix switches to access the same server(s). Each five-port cluster on a HubPac is capable of
connecting a server to up to four Paragon matrix switches.
CIM models capable of connecting to a P2-HubPac include:
•
•
•
•
P2CIM-APS2
P2CIM-AUSB
P2CIM-ASUN
UKVMC
Note: P2-HubPac does not support the card reader functionality at this time. Therefore, make
sure the servers that require the card reader authentication are not connected to the P2-HubPac.
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CHAPTER 2: INSTALLATION
35
Installing a HubPac
Please use the basic installation instructions below to create the HubPac configuration that gives
users of up to 4 Paragon switches the capability to access the same server(s).
Figure 29 Connecting a P2-UMT1664M to a HubPac
1
2
3
4
5
6
7
HubPac
Server
CIM
Cat5 cable
Paragon switch (the model illustrated is P2-UMT1664M)
User station
Monitor, keyboard and mouse connected to the user station
1. Power OFF each Paragon switch.
Note: Prior to installation all Paragon switches and HubPac units must be powered OFF.
Servers and user stations to be connected can be in a powered ON state.
2. Attach a server, via CIM, to the HubPac:
Note: Up to 8 servers can be connected to one HubPac. Each 5-port cluster on the HubPac
represents one server connection, with four associated HubPac user ports. Each HubPac
user port in a cluster can be attached to a separate Paragon switch, enabling users of these
attached Paragon switches to access the same server.
connecting different CIM types to a server.
b. Connect one end of a Category 5e UTP cable to RJ45 port on a CIM.
c. Connect the other end of cable to the RJ45 1-IN port on back of HubPac.
d. Power ON the server.
e. Repeat the above steps to connect the remaining servers, connecting the Category 5e UTP
cable to the HubPac at the RJ45 2-IN, 3-IN, 4-IN, 5-IN, 6-IN, 7-IN, and 8-IN port for
each consecutive server (2 through 8) added.
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PARAGON II USER GUIDE
3. Connect the HubPac to each Paragon matrix switch by repeating all of the following steps for
each 5-port cluster on the HubPac:
Note: There are 8 five-port clusters on the HubPac. For each cluster the number in front of
the RJ45 IN port represents the cluster number. For example, cluster 1’s first RJ45 port is 1
IN, cluster 2’s is 2 IN, etc. In the instructions below, “X” represents the cluster number (1
through 8).
a. Connect one end of a Category 5e UTP cable to the RJ45 X-1 port on the back of the
HubPac.
b. Connect the other end of the cable to channel port # N on the back of one of the desired
Paragon switches.
c. Connect one end of a Category 5e UTP cable to the RJ45 X-2 port on the back of the
HubPac.
d. Connect the other end of the cable to channel port # N on the back of the second desired
Paragon switch.
e. Connect one end of a Category 5e UTP cable to the RJ45 X-3 port on the back of the
HubPac.
f. Connect the other end of the cable to channel port # N on the back of the third desired
Paragon switch.
g. Connect one end of a Category 5e UTP cable to the RJ45 X-4 port on the back of the
HubPac.
h. Connect the other end of the cable to channel port # N on the back of the fourth desired
Paragon switch.
4. Connect the power cord to the back of the HubPac. Power ON the HubPac
5. Power ON each of the Paragon switches.
A HubPac can connect to 8 servers, and allows each server to be connected to 4 different Paragon
switches at once. Follow the above steps for each additional HubPac to be added.
Channel Configuration
Paragon recognizes a HubPac as an extension of a CIM, rather than as a device. As a result, each
server connected to the HubPac is configured as a directly connected server would be.
1. On the Selection Menu (by channel number) each green line indicates an active channel
(CIM/server). Highlight the CIM/server to be selected by using the Ç, È, or Page Up, Page
Down keys. Press Enter.
2. Normal server access indicates successful connection. If necessary, manually adjust the video
skew by pressing the + or - keys in the numeric keypad.
3. Enter a meaningful name for each server (channel).
a. Press F5 for Administration Menu.
b. Select Channel Configuration with Ç or È keys and press Enter.
c. Press Ç or È to highlight (in yellow) the Name field for channel ID where CIM/server
was just installed. Press Enter. The highlight turns light blue.
d. Edit the name (turns green when typing begins). Press Enter when completed.
e. Press S to save the new name.
f. Press F2 to return to Selection Menu (by channel number). Verify that new name appears
on Selection Menu in green.
4. Repeat for each CIM/server desired.
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CHAPTER 3: OPERATION – USER FUNCTIONS
37
Chapter 3: Operation – User Functions
User functions for configuration and operation of your Paragon II system are processed through
the On-Screen User Interface (OSUI). To activate the OSUI at any time, press the hot key (default:
Scroll Lock) twice in QUICK succession.
Login
Log on to Paragon II so you can access servers and other devices connected to the Paragon II
system. The Login screen is automatically displayed on every user station monitor after the single
Paragon switch or Base Unit is powered on. To activate the Login screen on a user-station
monitor at any other time, press the system’s hot key (factory default: Scroll Lock) twice in
QUICK succession to activate the OSUI, then press F9.
Note: If a user station monitor displays the message “…No Connection to Paragon…” instead of
the Login screen, either the user station is not connected properly to the Paragon switch, the
switch is powered OFF, or the switch is malfunctioning. Make sure that the cabling between the
user station and the switch is intact and is securely connected at both ends. Make sure that when
you turn the Paragon switch off and back on, the LEDs run through the sequence described in
The Device ID field in the login screen will initially contain the single Paragon switch or Base
Unit’s default device name: “Paragon II” followed by “2x42” for a P2-UMT242, “4x42” for a P2-
UMT442, “8x32” for a P2-UMT832M, or “16x64” for a P2-UMT1664M. (The administrator can
assign a different name.) The User Port is the number of the user port on the Paragon switch –
from 1 to 16 depending on the model – to which this user and the user station are attached.
Paragon’s Login screen is designed to move from corner to corner of the monitor, acting as a
screen-saver. “Saver” mode is configurable in the System Configuration menu, under Login
Figure 30 Login Menu
To log on at the Login screen and start operating the system:
1. Type in the user name assigned to you by the System Administrator. (If user names have not
been assigned, use default names: user01 through user15, depending on the model, for
regular users and admin for the administrator. User names are not case-sensitive.) When
finished, press Enter.
2. Paragon II will prompt you if a password is necessary. If so, type your password and press
Enter. The default password for the admin user is raritan (all lowercase; passwords are
case-sensitive). We recommend changing this password right away; please see the section
User Profile Customization in this chapter for additional information.
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PARAGON II USER GUIDE
3. The Selection Menu appears. To view other menus, use the function keys as described in the
Help Menu section later in this chapter.
Figure 31 Selection Menu for a P2-UMT442
Note: To log out of the Paragon II system, press F9 while the OSUI is on-screen.
Below are the function keys used when working with the OSUI:
KEY
F1
ACTION
View the Help Menu
F2
Go to the Selection Menu for accessing channel ports
View the Power Control Menu for associated channel
F3
F4
Go to the User Profile Menu for users to customize their
settings
F5
Administrator only: Go to the Administration Menu for the
administrator to manage the system settings
F6
F7
F8
F9
Administrator only: Toggle the autoscan function on or off
Administrator only: Toggle the autoskip function on or off
View the Information Menu
Log out of the system
Shift +
F9
Disconnect from the currently accessed channel without
logging out of the system
F10
Toggle the display of all channel ports (including
inaccessible ones) on or off
F11
View the Unit Status Menu for connected Raritan Remote
Power Control unit (available only from Power Control
Menu)
F12
Esc
Toggle the Selection Menu’s sorting way: numerically by
port number or alphabetically by name
Exit the current OSUI (On-Screen User Interface) screen
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CHAPTER 3: OPERATION – USER FUNCTIONS
39
Video Gain and Skew Compensation
When traveling the distance from the target server to the monitor connected to a user station over
different cables, Red, Green, and Blue (RGB) color signals may arrive at different times, causing
color separation on your monitor; what should appear as a solid white line may instead be
separated into three different colored lines: a Red, a Green, and a Blue.
Video Gain and Skew Compensation allow you to resynchronize the arrival of RGB signals by
adding a time delay on any color signal (R, G, or B) that arrives at your user station sooner. After
successful skew compensation, the RGB signals are resynchronized and form a solid white line
once more. Note that Skew Compensation is only available in P2-EUST and P2-EUST/C
while Video Gain is available in P2-EUST, P2-EUST/C and P2-UST.
Video Gain Adjustment and Skew Compensation in P2-EUST
Note that “Automatic” skew compensation is only available when you use P2-EUST (or
P2-EUST/C) and one of these CIMs: P2CIM-APS2, P2CIM-AUSB, P2CIM-ASUN,
P2CIM-APS2DUAL, P2CIM-APS2-B, P2CIM-AUSB-B or P2CIM-AUSB-C. However,
“Manual” skew compensation is always available with a P2-EUST (or P2-EUST/C)
regardless of the CIM type.
Automatic skew compensation adjusts the video quality automatically based on varying cable
distances and cable types. If this video quality adjustment on an active CIM using the P2-EUST
(or P2-EUST/C) is unsatisfactory, you can manually adjust the video gain setting and skew delay
of each color via the OSUI. Once adjusted, the gain setting and skew delay values are stored in
the database of the Paragon switch that the P2-EUST (or P2-EUST/C) connects to.
To adjust video quality on any channel, connect to the channel you wish to adjust. Press the Hot
Key (default: Scroll Lock) twice QUICKLY to activate the Selection Menu and press the * or /
keys on your numeric keypad to select one of four options: AGC, skew delay of Red, skew delay
of Green, and skew delay of Blue. Press the + or - keys on your numeric keypad to increase or
decrease the skew delay.
Skew compensation range is 0 to 31. The video gain changed adjustment value appears in the
Message Bar; press the + and/or - keys to adjust video gain from -15 to +15 (for P2-UST) or from
0 to +6 (for P2-EUST and P2-EUST/C) until you are satisfied with the video quality.
Please note that you must connect to each channel individually to adjust that channel’s video gain
and skew delay.
4 for additional information.
Figure 32 Manual Video Gain/Skew Delay Adjustment Display for P2-EUST
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PARAGON II USER GUIDE
Video Gain Adjustment in P2-UST
A video-gain adjustment is available to focus the video image, which can be especially useful if
you are using an LCD flat-panel monitor. To make this adjustment, activate the OSUI by pressing
the hot key (default: Scroll Lock) twice QUICKLY, if you have not done so already. Use the +
and - (plus- and minus-sign) keys on the keyboard’s numeric keypad to adjust the video image
until it appears to be in focus.
Figure 33 Manual Video Gain Adjustment for P2-UST
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CHAPTER 3: OPERATION – USER FUNCTIONS
41
Selecting a Server
Immediately following user login, the Selection Menu appears. Users who are already switched to
a server can activate the Selection Menu by pressing the hot key (default: Scroll Lock) twice
QUICKLY.
The Selection Menu lists devices sorted either by channel number (“Ch. ID”) or alphabetically by
the name of the server or other device on that channel port (“Name”). You can toggle between
these two views by pressing F12. Default sorting is by channel number, but unless the system is
re-initialized, the last selected sort order will be shown the next time that the Selection Menu is
activated.
Other columns in the channel number view include “No,” row number, and “Scn,” the individual
scan-delay time in seconds (unless the channel port has a subsidiary Paragon switch or tiered
device attached to it, in which case the Scn column will show “- -”.)
Figure 34 Selection Menu in Order by Channel Port Number
Figure 35 Selection Menu in Order by Port Name
The Selection Menu displays up to eight channel ports per page; total number of pages appears in
the upper right-hand corner, for example “Page 2/5” indicates that you are on the second of five
pages. Use the Page Up and Page Down keys on your keyboard to move between the pages.
Once you have selected a server as described on the following pages, Paragon II will switch to
that channel port. If “ID Display” is enabled in the User Profile configuration, a display will
appear to identify the chosen channel port for the number of seconds set at the top of your screen.
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PARAGON II USER GUIDE
To choose a server from the Selection Menu:
1. If you are not in the Selection Menu, press F2.
2. Press F12 to toggle the menu to sort-order view of your choice (by channel number or
alphabetically by device name). The entry for the channel port you currently have selected (if
any) will be highlighted and will have a small red arrow to the left of its channel port name.
Note: In the channel number view, the Selection Menu can display either all channel ports or
only those channel ports that the current user is allowed to select (the default view). If the system
administrator has set the “Display All Computers” option in the System Configuration menu to
restricted and unrestricted views. In the unrestricted “all channel ports” view, the Paragon
displays a red “S” next to the scan rate of any channel port that the user is not permitted to
access.
3. Use the Ç and È keys (and, for switching between pages, the Page Up and Page Down keys)
to move the highlight bar to the channel port you want to select, and then press Enter. Note
that although the highlight will move, the small red arrow to the left of the channel port name
will remain stationary, indicating the user’s currently-selected channel port, until a new
selection is made.
a. In the channel number view, once all channel ports page are assigned, you can press the
desired channel port’s key number (1 through 8) to move the highlight to that channel
port instantly.
b. In name view, you can type the first few characters of the desired channel port’s name to
move the highlight to the first channel port whose name begins with that character
sequence.
4. Press Enter
If it is a server attached to the chosen channel port and you are permitted to access it, Paragon II
automatically switches you to that channel port for normal server operation, and the OSUI
disappears. If it is a cascaded tier device attached to that channel port, an OSUI Selection Menu
specific to that tier device will appear; keep moving through the Selection Menu layers until you
reach the server you want.
Note: To return to the main Selection Menu from any second- or third-tier device-specific
Selection Menu, press the Home key on your keyboard once, or press the Esc key once or twice
depending which tier you are currently on.
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CHAPTER 3: OPERATION – USER FUNCTIONS
43
Once you switch to a different channel port, you can continue switching by pressing the hot key
(default: Scroll Lock) twice QUICKLY to activate the Selection Menu. If you want to return to
your previously selected channel port without using any OSUI menus, press the “previous
channel port” command key (default: Num Lock) twice QUICKLY.
In the Selection Menu, each channel port’s availability is visually indicated by the following text
colors. (For additional information about Private Mode, Public View Mode, and PC Share Mode,
Black
Green
No device is connected or the connected device is powered OFF.
Server is connected and the channel port is active and available.
However, if the Paragon system is in PC Share Mode, another user
may currently be accessing the server.
Red
Channel port is unavailable, currently being accessed by another
user. (This happens only when the Paragon II system is in Private
Mode.) A blocked Paragon switch will be in red in the Selection
Menu (in order of channel number).
Yellow
Channel port is unavailable for control (being controlled by
another user), but video can be viewed. (This happens only when
the Paragon system is in Public View Mode. Please refer to the
paragraphs below for information about other OSUI displays that
appear when the system is in Public View Mode.)
Purple
White
A second- or third-tier cascaded switch is connected to this
channel port (please see Installing a Cascaded Paragon System
in Chapter 2).
Channel port’s current status is unknown. This should not happen
if the Paragon II is operating normally.
Light
Blue
Channel port is connected to a device and active, but is
unavailable to access due to lack of tier path. It operates in Private
mode only as ‘Blocked Channels Identification’.
Another possibility is the path you manually choose overlaps with
another user’s path partially or completely and limit your
accessibility to any servers other than the server accessed by
another user accordingly.
When the system is set to Public View Mode, if one user has already selected a server, another
user can also select it, but the second user can only view video output, not control it or input any
data with the keyboard and mouse. In this mode, other OSUI graphic elements will appear on the
screen when you select various servers:
•
When you select a server that someone else is already controlling, a message showing the
name of the server being viewed will appear on your monitor. It cannot be removed, but will
disappear after three seconds. Press Esc to return to the main Selection Menu.
If another user chooses to view the video of a server you have already selected, you will see a
message bearing that user’s name for three seconds, twice – first when the second user begins
viewing and then when the second user stops viewing.
•
When the system is set to Private mode, “Blocked Channels Identification” is activated
automatically.
•
When a blocked channel is detected, it will be displayed in light blue on Selection menu
(whether in order of channel number or name) on OSUI to distinguish from a channel that is
active and available to access (in green).
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PARAGON II USER GUIDE
•
When a blocked switch is detected, it will be displayed in red color in Selection menu (in
order of channel number only) on OSUI to distinguish from a switch that has available path
reach (in purple).
•
The ‘Blocked Channel/switch Identification’ is user station dependent. User login on
different user stations may see different blocked channels.
Blocked Channels/Switch Identification
Definition of a blocked channel:
•
•
Channel that is active and unoccupied by a user.
User is unable to switch to that channel because there is no available path in upper tier.
Definition of a blocked switch:
•
•
All tier paths from lower tier switches to that switch are occupied.
User is unable to switch to servers that are connected to channel ports of the switch.
The identification of blocked channels is fully supported whether in a single base or multiple
bases regular Paragon configuration with some limitations as below.
•
Blocked channel/switch identification only functions within a regular Paragon configuration
(no diamond connection and triangle connection inside). There is no guarantee that it will
function correctly in diamond or triangle configuration (For additional information about
these two configurations, see Non-Standard Tier Configuration in Chapter 7). However,
from user's perspective, the user behavior on the light blue channel (the blocked one) is the
same as on the green channel (the active and unoccupied one).
•
Blocked channel/switch identification are only activated in Private mode. This feature will
be disabled when in PC Share or P-View modes.
Manually Selecting the Access Path
When all tiered devices in the Paragon II system are implemented with firmware version later
than 3E3, you can manually choose a path to access a target server in the channel number view.
For older Paragon I or Paragon II products to support this feature, see the note in the end of this
section for more information.
1. Make sure you are in the channel number view in the Selection Menu. If not, press F12 to
toggle the view.
2. Press the Ç and È keys to highlight one of the channel ports in purple (available paths) or
yellow (in PC share mode) which are connected to a tier device (a tier device is indicated
with the symbol “--” displayed in the Scn field ).
Figure 36 Selection Menu for Manually Selecting the Access Path
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CHAPTER 3: OPERATION – USER FUNCTIONS
45
3. Press Enter. Both of the chosen path information and the channel list of the selected tiered
device are displayed on the screen.
Figure 37 Selection Menu after Manually Selecting the Access Path
The path information includes “name of the base/tier device,” “number of the selected user port”
and “number of the selected channel port.” If this symbol “--” is displayed, it indicates the port
number is currently unknown, and this port number will be displayed only when you access to the
next channel.
Figure 38 On-Screen Path Information
1
2
3
4
5
6
Device name of the base unit
Selected user port’s number
Selected channel port’s number
The arrow indicates the current tier
Device name of the currently selected tier device
The port number is currently unknown
4. Repeat steps 2 to 3 if you want to access the third tier device.
5. Choose the channel port of the desired server in the specific tier device’s Selection Menu.
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PARAGON II USER GUIDE
Note: Manual Path Selection is automatically disabled and replaced by Automatic Path Selection
in one of the three situations:
•
•
The desired server is accessed in the channel name view instead of the channel number view.
The path passes through Paragon II products with the firmware version older than 3E3. You
must upgrade their firmware to support this function. See Chapter 8: Firmware Upgrade
for more information.
•
The path passes through Paragon I products. If the Paragon I hardware version is older than
HW3, it is impossible to support the Manual Path Selection function. But if the hardware
version is HW3 (the HW3 unit has only one stacking port), you can upgrade its firmware to
Path Overlapping Constraint
The path you manually choose may completely or partially overlap a path having been selected
by another user in the PC Share or Public View mode. In this case, Paragon either limits your
server accessibility to the one accessed by the user with whom you share the path or disallows
any server accessibility. To access a different server, you must choose a path not overlapping
with anyone’s path.
Detailed path overlapping instances are illustrated below:
Background: The “A” user manually chooses a path for accessing Server 3-2. Later the “B” user
attempts to access a server and overlaps his path partially or completely with the “A” user’s path.
Blue solid line: “A” user’s path
Black dotted line: “B” user’s path
Instance 1: “B” user overlaps the path with “A” user’s in the segment between UMT-1 and UMT-2;
therefore, all servers connected to UMT-2 become inaccessible to the “B” user.
Figure 39 Path Overlapping Instance 1
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CHAPTER 3: OPERATION – USER FUNCTIONS
47
Instance 2: “B” user overlaps the path with “A” user’s in the segment between UMT-1 and UMT-2;
therefore, all servers connected to UMT-3 become inaccessible to the “B” user.
Figure 40 Path Overlapping Instance 2
Instance 3: “B” user overlaps the path with “A” user’s in the segment between UMT-2 and UMT-3;
therefore, only the server 3-2 connected to UMT-3 is accessible to the “B” user.
Figure 41 Path Overlapping Instance 3
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PARAGON II USER GUIDE
Instance 4: “B” user completely overlaps the path with “A” user’s; therefore, only the server 3-2
connected to UMT-3 is accessible to the “B” user.
Figure 42 Path Overlapping Instance 4
Switching between Previous and Next Channels
There are two ways for you to switch between active channels: one is through the OSUI operation,
and the other is through the “Up/Down Channel” hot key combination, which enables quick
access by bypassing the OSUI. The availability of the “Up/Down Channel” function depends on
two requirements as described below.
•
The user station you operate must be “P2-EUST” or “P2-EUST/C” with the following
firmware version.
ƒ
P2-EUST: firmware version 3EB or later
ƒ
P2-EUST/C: firmware version with 4EB or later
A P2-UST does not support this feature.
•
The Paragon switch to which your user station connects must be with the firmware version
3EB or later.
Note: If your Paragon switch or P2-EUST (or P2-EUST/C) is implemented with old firmware,
more information.
Definition of the Previous and Next Channels
Please note that the Up/Down Channel function is performed basing on the alphanumerical
sequence, that is, the sequence of channel names instead of channel numbers. After pressing the
Up/Down Channel key combination, the channel you will be switched to is the one with all of the
following characteristics:
•
•
•
•
The channel is the next or previous one in the alphanumerical order
The channel is active
The channel is available, for example, it is not being accessed by any user in the Private mode
The channel is one of the channels that you have permission to access
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Performing the Up/Down Channel Function
In order to use the hot key combination, follow two major steps below:
STEP 1: Set up the Up/Down Channel key
STEP 2: Change channels with the key combination
STEP 1: Set up the Up/Down Channel Key
Prior to the use of the Up/Down Channel hot key combination, you must activate and assign the
Up/Down Channel key in the User Profile menu first.
1. If the OSUI is not already active, activate it by pressing the hot key (default: Scroll Lock)
twice in quick succession.
2. Press F4 to access the User Profile menu.
Figure 43 User Profile Menu
3. Press Tab until the UpDnChnl field is highlighted.
Figure 44 Highlighted UpDnChnl field
4. Press Enter and the highlight turns green.
5. Press the arrow keys (Ç, È, Å, Æ) to switch between available options, which include
LftAlt (Left ALT), LShift (Left SHIFT), CapLck (Caps Lock), NumLck (Num Lock),
ScrLck (Scroll Lock), and None (function disabled). Note that those options that have been
selected by the HotKey and Previous Channel Key fields are not available.
6. Press Enter to select the desired option and the highlight turns back to yellow.
7. Press S to save the changes.
STEP 2: Change Channels with the Key Combination
When you want to view the previous channel, use the following key combination:
Press the <Up/Down Channel key> twice quickly, and then press Ç within 1 second
When you want to view the next channel, use this key combination:
Press the <Up/Down Channel key> twice quickly, and then press È within 1 second
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PARAGON II USER GUIDE
For example, if you have assigned the LEFT Shift key as the Up/Down Channel key in the User
Profile menu, press the LEFT Shift key twice and then press Ç or È. The video of the previous
or next channel is immediately displayed on the screen.
Each time the use of the Up/Down Channel key changes the Selection Menu from sorting by
channel number to sorting by name on the background. Therefore, when activating the OSUI after
performing the Up/Down Channel function, you see the “Selection Menu by Name” screen (see
below). To return to the sorting by channel number, press F12.
Figure 45 Selection Menu by Name
Constraint:
If you access a channel in the Public View mode, and do not gain the keyboard and mouse control,
your Up/Down Channel hot key will NOT function. When this occurs, the only way to access the
previous or next channel is to activate the OSUI by pressing the Enter key and then select the
desired channel.
User Profile Customization
Users can change their own profiles and administrators can set blank user profiles or change an
individual user profile on the User Profile screen. To access this menu, press F4 when the OSUI
is active. This menu displays Paragon II’s configuration and allows you to set preferred operating
parameters for individual user accounts or for a group of accounts, as Administrator, or change
your profile as a logged-in User.
Figure 46 User Profile Menu
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CHAPTER 3: OPERATION – USER FUNCTIONS
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To view or change your user profile:
1. If the OSUI is not already active, activate it by pressing the hot key (default: Scroll Lock)
twice in quick succession.
2. Press F4 to access the User Profile menu. The topmost fields are identifiers that cannot be
changed by the user:
a. The Connected field displays the name and channel port ID of the currently selected
device, if you are currently connected to a channel port.
b. The User field displays the user name you entered at login.
c. The User Port field shows which user port on the Paragon switch your user station is
attached to.
d. The Admin field shows whether or not you have Administrator privileges.
Chapter 4).
3. To change any of the other fields, use your keyboard keys to select the field you want to edit:
Press Tab to move forward through the editable fields, Shift+Tab to move backward, the Ç
and È keys to move up and down, and the Å and Æ keys to move left and right.
Press Enter to begin editing; the highlighted area will turn green, and the message text
changes to the following:
Figure 47 Directional Prompts in Message Bar
Please refer to the next section for interpreting specific User Profile entries.
When finished, press Enter to retain the changes (the highlighted area will turn yellow) or
press the Esc key to cancel the changes. When you are going to leave the menu, (for example,
if you press a function key) the prompt in the prompt/message bar will change to “Save the
changes (Y/N/ESC)” Press S to save the changes to long-term memory, Esc to discard your
changes, or N to discard your changes and exit the menu.
Note: When you type in new numeric values, always use the number keys at the top of your
keyboard, not the number keys on your keypad. Paragon does not support the keypad number
keys.
User Profile Parameters and How to Change Settings
•
Scan Mode: Indicates how Paragon II determines the length of time to pause at each channel
port during autoscanning. Default setting is “Global.” Use any of the arrow keys to toggle
between these values.
−
Global: the system pauses at each channel port for the same length of time set in the
Global Scan Rate field.
−
Individual: indicates that the administrator has set a specific length of time for each
individual channel ports (as displayed in the Selection Menu).
•
•
Global Scan Rate: If Scan Mode is set to “Global,” this parameter determines the length of
time that the system pauses at each channel port while scanning. Using leading zeroes if
necessary, type in a two-digit number of seconds from 01 to 24, or use the Ç and È keys to
increase and decrease the current value by 1 respectively. The default setting is 03.
ID Display: The ID Display is a small window that can appear on-screen to display the name
and ID of each channel port as you switch between them or scan them. Edit the two fields to
determine how the system will show you this window:
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PARAGON II USER GUIDE
−
−
Possible values in the first field are “On” (ID Display is shown, the default value) and
“Off” (ID Display isn’t shown). Use any of the arrow keys to toggle between these values.
If the ID Display is set to “On,” the number in the second field, Seconds, indicates how
many seconds it will remain on-screen. Using leading zeroes if necessary, type in a two-
digit number of seconds from 01 to 24, or use the Ç and È keys to increase and decrease
the current value by 1 respectively. If you type in a number greater than 24, the second
field will be filled with a “- -”, indicating that the ID Display will be shown at all times.
The default setting is 03. If the ID Display is set to “Off,” the number in this field will
have no effect.
•
Sleep Mode: A power-saving mode that is activated once a user logs in. Sleep mode acts as a
screensaver if the user station is idle (no keyboard or mouse activity) for a specified amount
of time. Sleep mode is user-specific; whatever mode a user sets applies to only that user once
logged in. Edit this field and the Minutes field that follows to determine how the system
handles sleep mode. Possible values are Saver, Green, and Off. Use the Ç and È keys to
toggle between these values.
−
Saver: The OSUI, with or without background, is a “floater” and appears regularly in
random locations on the screen.
−
−
−
Green: The monitor goes blank.
Off: Sleep Mode is disabled and the screen displays normal video indefinitely.
If Sleep Mode is set to Saver or Green, in the Minutes field, type the number of minutes
of inactivity before Sleep Mode is triggered. Using leading zeroes if necessary, type in a
two-digit number of minutes from 01 to 99, or use the Ç and È keys to increase and
decrease the current value by 1 respectively. The default setting is 05. If Sleep Mode is
set to “Off,” the number in this field will have no effect.
•
•
•
Hotkey: The keyboard key that, when pressed twice quickly, activates the OSUI. The
alternatives are Scroll Lock (the default), Caps Lock, Num Lock, the LEFT ALT key, and
the LEFT SHIFT key. Use any of the arrow keys to switch between the choices. You cannot
select the key currently being used as the Previous Channel Key (see below).
Display Position: This position indicates where the OSUI menus and ID Display appear on
your monitor. Move the highlight to “Menu” (for the OSUI) or “ID” (for the ID Display) and
press Enter to highlight it, then use the Å, Æ, Ç, and È keys to move the chosen window as
desired. When finished, press Enter to save the change.
Previous Channel Key: The keyboard key that, when pressed twice quickly, causes Paragon
II to return to the previously selected channel port (provided that that channel port is still
available) without going through the OSUI. The alternatives are the LEFT ALT key, the
LEFT SHIFT key, Caps Lock, Num Lock (the default), Scroll Lock, and None (no
Previous Channel Key; function disabled). Use any of the arrow keys to switch between the
choices, but you cannot select the key currently being used as the Hotkey (see above).
UpDnChnl: The keyboard key that, when pressed twice quickly and followed by the Ç or È
key within one second, causes Paragon II to switch to the previous or next channel port
(provided that that channel port is still available) without going through the OSUI. The
alternatives are the LEFT ALT key, the LEFT SHIFT key, Caps Lock, Num Lock, Scroll
Lock, and None (function disabled; the default). Use any of the arrow keys to switch between
the choices, but you cannot select the key currently being used as the Hotkey or Previous
Channel Key (see above). For more information, see Switching between Previous and Next
Channels earlier in this chapter.
•
•
Local PC: Use any of the arrow keys to toggle Local PC Mode On or Off (the default) for
the attached user station. Turn PC Mode “On” only if you have used a Z-CIM to attach a
local PC between the user station and the Paragon switch.
To change or delete your password
You can delete a password (if “Require Password” is set to “No”), or change it while the User
Profile Menu is on-screen by pressing P. Type your old password at the first prompt. Type a new
password up to eight characters long at the next prompt, and press Enter. To delete your
password, press Enter without typing anything in the field. Confirm the new password by typing
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CHAPTER 3: OPERATION – USER FUNCTIONS
53
it again at the third prompt; then either press Enter to save the new password or Esc to abort the
change and continue using the old password.
Note: Be careful when you change your password. If you forget or lose it, the administrator has
no way of recovering or erasing it – your account will have to be deleted and recreated.
Figure 48 Prompt in Message Bar to Save Changes
Help Menu
When the OSUI is open, activate the Help Menu by pressing F1. This menu displays a list of the
function keys and their help functions.
Figure 49 Help Menu
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PARAGON II USER GUIDE
Keyboard-Controlled OSUI Functions
Use the following function keys to access the Paragon’s OSUI (On-Screen User Interface)
functions:
PRESS…
F1
WHEN YOU WANT TO…
View the Help Menu
F2
Access the Selection Menu in order to view or select channel ports or view
group IDs or scan rates
F3
F4
Access Power Control Menu for associated channel
Access the User Profile Menu in order to view and change user-specific
operating parameters
F5
F6
F7
F8
Administrator only: View the Administration Menu
Administrator only: Toggle autoscan on or off
Administrator only: Toggle autoskip on or off
View the Information Menu to see the version numbers of the Paragon II’s
firmware and hardware, the number of accessible Paragon switches, the
total number of accessible servers, etc.
F9
Log out of the Paragon system (logs user out and invokes the login screen)
Shift + F9
If any OSUI screen is displayed; disconnect yourself from the active
channel port without logging out
F10
If the administrator has set “Display All Computers” to “Yes” and the
Selection Menu is sorted by channel port ID, toggle the display of all
channel ports (including inaccessible ones) on or off
F11
F12
Esc
Unit Status Menu for connected Raritan Remote Power Control unit
(available only from Power Control Menu)
If you are at the Selection Menu: Toggle the Selection Menu between
sorting the channel port entries by name or by channel port ID
Exit the current OSUI screen (returns user to the Selection Menu, or to the
login screen when no channel port is selected)
Notes:
Æ If a user is not the administrator but has Administrator privileges, functions F6 and F7 are
displayed in red in the Help Menu, indicating that these functions are not available to them.
Æ If a system administrator has set Display All Computers to “No,” then F10 is displayed in red
in the Help Menu for all users, indicating that this function is not available (even for
administrators).
Æ We recommend that you use a Sun keyboard if there are any Sun servers in your system. (If
you want to control Sun servers with a PS/2 keyboard, see Appendix F: Extra Keyboard/Mouse
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CHAPTER 3: OPERATION – USER FUNCTIONS
55
Information Menu
When the OSUI is open, activate the Information Menu by pressing F8. This menu displays the
“vital statistics” of the user station that you are using, including its firmware, hardware, and
FPGA revisions, its serial number, which console port (user port) and port number on the Paragon
switch attached to it, and the number of KVM switches and PCs (servers) that can be accessed
through it.
Figure 50 Information Menu
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PARAGON II USER GUIDE
Concurrent Multiple Video Outputs
You can access one single channel and thus activate the video data outputs of another or several
channels at the same time. That is, when a channel is selected in the Selection Menu, the other
pre-configured channel(s) automatically output video data to subsequent user stations. This
function is called “Multiple Video” or “Port-Following Switch.” It is especially useful if you have
a multi-channel video server, or intend to set up a TV wall in the Paragon II system.
Performing this function requires the channel association to be configured in Paragon Manager.
Only the administrator is allowed to set up the channel association. If the desired association has
not been configured, contact your Paragon II system administrator.
Illustration Example:
Four channels (numbers 2, 4, 6 and 7) of Paragon II system are connected to the same server
which has multiple video ports. The Paragon administrator has configured these four channels as
an association group in Paragon Manager, and Channel 4 is set as the “first” channel.
In this example, you use the user station attached to the user port #2 to access the “first”
channel – Channel 4. When you do this, channels 2, 6 and 7 will automatically output their video
data to user stations subsequent to your user station, which are 3, 4 and 5.
Figure 51 Illustration of Multiple Video
The user station you are operating
Subsequent user stations that receive the video output
Note: Depending on your purpose, the associated channels can also be connected to different
servers and output the video data accordingly.
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CHAPTER 3: OPERATION – USER FUNCTIONS
57
Naming Convention for Multiple Video
For documentation purpose, the following name conventions will be used to describe the Multiple
Video function:
NAME
MEANING
ACTIVATOR channel
The “first” channel of a channel association group.
Only access to this channel causes the other channels of this
group to output their data.
FOLLOWER channel
The channel(s) other than the ACTIVATOR channel in the
association group.
These channels automatically output their data once the
ACTIVATOR channel is accessed.
ACTIVATOR user station The user station (port) that you use to access an ACTIVATOR
(port) channel of an association group.
FOLLOWER user station The user station (port) that receives the data outputs of the
(port)
FOLLOWER channels after the Multiple Video function is
activated.
FOLLOWER user stations (ports) are subsequent to the
ACTIVATOR user station (port).
Connecting CIMs to a Multi-Channel Video Server
A multi-channel video server is a server with multiple video ports. When you connect CIMs to
this kind of server for multiple video outputs, make sure that each CIM gets its power from the
server’s PS/2 keyboard or USB port. Usually a server provides one PS/2 keyboard port only.
Therefore, you must use P2CIM-AUSB for additional CIMs to gain power from available USB
ports on the same server.
1. Fully connect one CIM to the server’s ports, be it P2CIM-APS2 or P2CIM-AUSB.
ƒ
ƒ
P2CIM-APS2: Connected to the server’s video, keyboard and mouse ports.
P2CIM-AUSB: Connected to the server’s video and USB ports.
Note: This CIM must be set as the ACTIVATOR channel so please note down its channel
number.
2. Connect other P2CIM-AUSB to the remaining video and USB ports of the server. Make sure
each CIM is connected to one USB port. If there are not enough USB ports on the server,
connect their USB connectors to a USB hub’s USB ports for power supply.
3. Connect these CIMs to the channel ports of the desired Paragon switch using the Cat 5 cables.
Operation Rules
This section describes the general concept for operating the Multiple Video function, including
the activation of the function and exiting the Multiple Video mode.
Activation
•
•
Only access to the ACTIVATOR channel can trigger the function.
The sequence of the ACTIVATOR and FOLLOWER user ports is consecutive. For example,
with the precondition of four associated channels, if the ACTIVATOR user port is No. 3, the
FOLLOWER user ports start from the next number, which are 4, 5, and 6.
The function is forced regardless of the login status or the permissions of the logged-in users
on the FOLLOWER user stations.
•
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PARAGON II USER GUIDE
•
This function can be remotely triggered through Raritan’s IP-Reach (if any).
Note: Accessing the ACTIVATOR channel with the Forced Video command CANNOT trigger the
Multiple Video function. The associated channels will not output their data automatically.
Exit the Multiple Video Mode
The hot key for triggering the OSUI is disabled on FOLLOWER user stations. Therefore, choose
one method below to make the user station(s) exit the Multiple Video mode.
•
On the ACTIVATOR User Station, press the hot key (default: Scroll Lock) twice quickly to
trigger the OSUI, and then do one of the following. Both of the ACTIVATOR and
FOLLOWER user stations will exit the mode.
−
−
−
Press Shift+F9 to disconnect the ACTIVATOR channel
Press F9 to log out of the system
Choose another channel in the Selection Menu
•
Directly power cycle the desired user station(s), be it an ACTIVATOR or FOLLOWER user
station.
Note: If the user station is P2-USTIP, it automatically enters the remote mode when logged out of
the Multiple Video mode. Press Ctrl+Alt+Delete on the P2-USTIP if you want to return to the
local mode.
Limitation
The function is not applicable to those channels which share only one path via the tiered device,
such as P2ZCIM, P2CIM-APS2-B or P2CIM-AUSB-B (for IBM BladeCenter servers).
Messages on the ACTIVATOR User Station
The success and/or failure of data outputs of the FOLLOWER channel(s) will be displayed on the
screen of the ACTIVATOR user station (see the sample image below).
Figure 52 Sample Messages for Multiple Video Output Results
1
2
3
4
The 1ST FOLLOWER channel successfully outputs its data
The 2ND FOLLOWER channel successfully outputs its data
The 3RD FOLLOWER channel CANNOT successfully output its data
Every FOLLOWER channel successfully outputs its data
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CHAPTER 3: OPERATION – USER FUNCTIONS
59
The failure of data output can be caused by one of the following reasons:
•
Blockage to the FOLLOWER channel port(s). For example, other user(s) may be accessing
one or more of the FOLLOWER channels in Private mode and thus block the access.
Mouse/keyboard activity is detected on the FOLLOWER user station(s) when the Multiple
Video command is issued. Paragon will NOT execute Multiple Video in order to protect that
server’s operation.
•
•
The FOLLOWER user station is P2-USTIP which enters the remote mode (no OSUI
displayed).
•
•
The FOLLOWER user station is set to Local PC mode.
There are not enough FOLLOWER user stations subsequent to ACTIVATOR user station.
Messages on the FOLLOWER User Stations
When the Multiple Video command is issued, a message similar to the following will be
displayed on the FOLLOWER user stations. Any keyboard output on these user stations is invalid
in the Multiple Video mode.
Figure 53 Multiple Video Message on the FOLLOWER User Stations
Using P2-USTIP for Multiple Video Outputs
P2-USTIP has two operation modes: remote and local modes. Only local mode supports the
multiple video function.
In the remote mode (no OSUI displayed):
P2-USTIP CANNOT function as either the ACTIVATOR or FOLLOWER user station in this
mode. If a remote user accesses an ACTIVATOR channel via P2-USTIP, the Multiple Video
function is NOT triggered at all.
In the local mode (OSUI displayed):
This is the only mode in which Multiple Video functions. Enter the local mode by pressing
Ctrl+Alt+Delete. Then P2-USTIP can act as either the ACTIVATOR or FOLLOWER user
station.
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PARAGON II USER GUIDE
Authentication with a Smart Card
With the use of the P2-EUST/C user station and the P2CIM-AUSB-C computer interface module,
Paragon II enables you to control access to servers that require user authentication with an
appropriate smart card. Therefore, data security is further enhanced by only permitting users who
pass appropriate login credentials to a target server to view and manage the server’s data. Note
that the integrated card reader is used when accessing target servers, but not when accessing
Paragon II. The method of accessing Paragon II is unchanged.
The target server must also be running the proper driver in order to communicate with the card
reader. To ensure driver compatibility, please utilize the card reader driver that is provided with
the current Paragon II software download, located at
Requisites for Card Reader Functionality
The following Paragon II components must be included in the path you choose to access a
specific server in order to enable the card reader functionality.
•
•
•
Reader-enabled user station: P2-EUST/C
Reader-enabled CIM: P2CIM-AUSB-C
Reader-enabled firmware: Paragon II switch (including the Main Unit and, if any, the
Stacking Unit) with firmware 4.3 or above
To utilize the integrated card reader, client authentication software must have been installed and
configured properly in the target servers. The Paragon II card reader supports the PC/SC
specification, enabling communication between cards and authentication middleware. It also
conforms to the ISO7816 standard for the card-to-reader interface. Specifically, the reader
supports ISO7816 Class A and AB smart cards.
Note: Raritan does not provide the client authentication software. If you encounter any problems
regarding the authentication messages, please consult the user documentation shipped with the
authentication software or contact your system administrator.
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CHAPTER 3: OPERATION – USER FUNCTIONS
61
The connection pattern in the chosen path will look like the figure below. Note that if the path
runs through the second- or even third-tier Paragon switches, the firmware version of these upper
tiers must also be 4.3 or above. Otherwise, the card reader function in the path will not be enabled.
For information on connecting user stations, CIMs, servers and Paragon switches, see Basic
Installation in Chapter 2.
Figure 54 Connection Pattern for Card Reader Functionality
1
2
3
4
5
Server
P2CIM-AUSB-C
Cat5 cable
Paragon II switch (firmware version 4.3 or above)
P2-EUST/C
Warning!! The maximum cable length between the reader-enabled CIM and the Paragon switch
to which it is directly connected CANNOT exceed 500 feet (152 m). A cable longer than 500 feet
may result in the card’s data loss during the transmission.
Notes:
•
A Paragon Main Unit is not used when in Direct Mode. In Direct Mode, only P2-EUST/C
and P2CIM-AUSB-C are required to activate the card reader functionality. See Appendix B:
User Station Direct Mode for more details.
•
P2-HubPac does not support the card reader functionality at this time. Therefore, make sure
the servers that require the card reader authentication are not connected to the Paragon switch
via P2-HubPac.
Features of P2-EUST/C
This device is an enhanced user station with a built-in card reader.
Its functions are similar to those of P2-EUST and can work with Paragon II that has been
upgraded to version 4.3 or higher. The internal card reader allows users to insert their smart cards
when prompted by the authentication software installed in the servers, and deliver the necessary
authentication data to the server. The P2-EUST/C is compatible with all CIMs that are compatible
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PARAGON II USER GUIDE
with the standard P2-EUST. This allows for use of the P2-EUST/C in environments that also
include servers that do not require the card authentication.
Comparison between P2-EUST/C and P2-EUST
COMPONENTS / FUNCTIONS
USB Keyboard/Mouse Support
PS/2 Keyboard/Mouse Support
Sun Keyboard/Mouse Support
Automatic Skew Compensation
Internal Card Reader
P2-EUST/C
P2-EUST
3
3
3
3
3
3
3
Figure 55 P2-EUST/C (Front Side)
1
2
LED
Card reader slot
LED Status
LED COLOR
Blue (Solid)
STATUS
The user station is powered on without any card inserted
Blue (Blink)
Only keyboard/mouse signals are being transmitted to the
Paragon switch or when the keyboard/mouse activity is
detected
Green (Solid)
A card is inserted into the card reader slot when the user
station is powered on
Green (Blink)
Only the card’s data is being transmitted to the Paragon switch
Green and Blue
(Blink alternatively)
Both of the card’s data and keyboard/mouse signals are being
transmitted to the Paragon switch
Note: An external USB card reader is not supported at this time.
Features of P2CIM-AUSB-C
This device is a USB CIM (Computer Interface Module) and is required when using a smart card.
Its functions are similar to those of P2CIM-AUSB and can work with Paragon II that has been
upgraded to version 4.3 or higher.
Paragon II 4.3 or Later Firmware Version
As long as the card reader function is intended in the Paragon II system, you must ensure the
firmware version of the Paragon switch (or switches) in the chosen path is 4.3 or later. Otherwise,
the card reader function is not available even though both of the reader-enabled user station and
CIM are present in the path.
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CHAPTER 3: OPERATION – USER FUNCTIONS
63
To upgrade the firmware version of existing Paragon switches to 4.3 or later, including Paragon I
Using the Card Reader
Once all required reader-enabled components are installed in the Paragon system, and the proper
driver and authentication software has been configured in the servers, the card reader
authentication is ready for use.
Note that when you connect the P2-EUST/C user station to the Paragon Base Unit with 4.3 or
later firmware version, the whole system comprising the Base Unit and its tiers enters the Private
Mode regardless of the original Operation Mode setting. This is to ensure that only the user that
has validated his or her credentials may view the server's video output.
1. Using the P2-EUST/C, verify that the user station is connected to a keyboard/mouse/VGA
2. Log on to the Paragon system by typing a valid user name and password and then pressing
Figure 56 Login Screen
3. After logging into the system, the Selection Menu appears on the screen.
4. Press Ç, È, Å or Æ to move the highlight to the desired server which is connected to the
reader-enabled CIM (P2CIM-AUSB-C).
6. If the client authentication software has been configured properly, either a blank screen or a
message prompting you to insert the card is displayed. The message varies depending on the
configuration of your authentication software.
7. Insert your card into the card reader slot on the user station. The LED of the user station turns
green.
Note: The Paragon II integrated smart card reader may not recognize the insertion of a
smart card when there is conflict with an external card reader, including keyboards that
consist of a built-in smart card reader. When there is conflict with an external reader, the
LED on the user station (which normally turns from blue to green when a card is inserted)
will not react to the insertion of the card.
8. The card reader reads the data of the card and transmits the data to the server. Follow the
server’s on-screen instructions, if any, to complete the login authentication process.
For more information on completing the authentication process, please refer to the user
documentation provided with your system’s authentication software or contact your system
administrator.
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PARAGON II USER GUIDE
IMPORTANT: Whenever the card reader is reading and transmitting the data
(indicated by the green blinking LED), do NOT do anything that interrupts the
transmission, such as the removal of the card or CIM, turning off the Paragon
switch or server, etc. Doing this may cause abnormal function and require you to
restart all of the devices in order to return to normal operation.
Note: The Paragon system does not allow you to switch to any server during the transmission
of the card’s data. When attempting to do so, the system displays the message below on the
OSUI.
9. Once you pass the authentication process, you are allowed to view and manage the server.
10. When finishing your server task, press the hot key (default: Scroll Lock) twice quickly to
trigger the OSUI.
11. Depending on what you want to do next, either keep the card inserted or remove it.
DESIRED ACTION
DO THIS
To access another server which is attached
with the reader-enabled CIM and requires
the use of the smart card as well
Keep the card inserted and press F2 to
choose another server
To log out of the system
To access another server which is attached
with a NON-reader-enabled CIM
Remove the card and press F9
Remove the card and press F2 to choose
another server
Note: Paragon does not automatically disconnect you from the server upon the removal of
the card, but the server may respond to this based on the configuration of the authentication
software and thus deny your access and management of the server.
The design of the reader-enabled user station actually allows you to insert the card even before
the server is accessed or before the user station is powered on. The user station is always capable
of informing the accessed server of the card’s existence as long as it is physically inserted in the
card reader.
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
65
Chapter 4: Operation – Administrator Functions
The Administration Menu
Administrators can use the Administration Menu to set security classes, maintain user names and
privileges, and manage the system configuration, including controlling user access to Paragon II
and all connected devices.
Note: Administrative user IDs assigned to group 00 have complete access to all of the
Administration Menu’s submenus. Other administrative users have limited access and cannot
select the System Configuration, User Configuration and Network Setting submenus.
To reach any of the Administration Menu’s submenus:
1. Log on using the admin user name (or your own user name if you have Administrator
privileges). The default password for the admin user is raritan, all lowercase, but we
recommend this password be changed as soon as Paragon II is initially installed (see User
Profile Parameters and How to Change Settings in Chapter 3 for additional information).
After login, the Selection Menu appears.
2. Press F5. The Administration Menu appears.
Figure 57 Administration Menu
3. Press any keyboard number from 1 through 7, or use the Ç and È keys to move the highlight
to your desired option (submenu), and press Enter.
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PARAGON II USER GUIDE
Guidelines for System Configuration
•
Only one user should attempt to modify/update the System Administration Menu at one time
(especially the User Configuration and Channel Configuration options).
•
Z-CIMs should be added one at a time to a Z-CIM chain. The Administrator should read from
message bar that the database has been completely updated before adding a new Z-CIM.
If updating the system is necessary at Installation, make certain all users have logged out.
When powering on existing stable configurations (i.e., if you are NOT replacing or adding
switches and NOT swapping the order of switches) or when you are Power Cycling a
cascaded configuration, Raritan recommends that you c Power on the THIRD TIER switches
(if a third tier exists), then d Power on the SECOND TIER switches, and e Power on the
Paragon II BASE TIER. User stations can be powered on and off at any time as needed.
•
•
For configurations where switches are added, replaced, or swapped (in order), we recommend
powering on starting FROM THE THIRD TIER, moving to the second tier, and then the base tier,
and in addition, performing a partial reset of the database on the impacted switches. For
example, if you swap the switches connected to the base tier, perform the partial reset on the
base tier. If you swap the switches connected to the second tier, perform the partial reset from
the second tier to the base tier.
•
When naming or renaming a CIM, switch to that CIM to activate it and to ensure the new
name is stored or updated in the Paragon switch’s database.
System Configuration
To set certain global parameters, select option 1, System Configuration, from the Administration
Menu and press Enter.
1. Press the È or TAB key to move the highlight forward, or the Ç or SHIFT + TAB to move
the highlight backward to a desired field. Press Enter to edit the field. The highlighted area
will turn green. Some fields have character or numeric values you can type in; others have
values you can toggle between with the arrow keys. When editing is complete, either press
Enter followed by S to save your changes, or press Esc to abort the changes and continue
using the previous settings.
Figure 58 System Configuration Menu for P2-EUST
•
Device ID: Type in the desired name for the single Paragon switch or Base Unit. It is
important for Paragon switches in a “cascaded system with multiple matrix switches” to have
distinctive names, so that users can tell them apart. (The system will assign each switch the
default name “Paragon ‘user ports’‘channel ports’”: each P2-UMT242 will be named
“Paragon 242, each P2-UMT442 “Paragon 442,” etc.)
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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•
•
Display All Computers: This option can be “Yes” or “No” to respectively allow or disallow
users from viewing channel port listings for all connected devices through the OSUI, even if
the user doesn’t have the security privileges to access them. The factory-default setting is No.
Logoff Time Out: If enabled, after the amount of time in minutes that a user station can
remain inactive (no keyboard or mouse activity), the logged-in user at that station is logged
out of the Paragon II system.
−
Possible values in the first field are “On” (Logoff Timeout is enabled) and “Off” (Logoff
Timeout is disabled – the default value). Use the Ç and È keys to toggle between these
values.
−
If Logoff Timeout is set to “On,” the number in the second field is the number of minutes
of inactivity that must elapse before the timeout is triggered and the user is logged out.
Using leading zeroes if necessary, type in a two-digit number of minutes from 01 to 99,
or use the Ç and È keys to increase and decrease the current value by 1 respectively. The
default setting is 05. If Logoff Timeout is set to “Off,” the number in this field will have
no effect.
•
Operation Mode: Any of the three ways in which the Paragon system handles requests from
multiple users for access to the same channel port. Use the Ç and È keys to switch between
the choices:
−
Private: A server or other device on a specific channel port can be accessed exclusively
by only one user at a time. No other users can see or control that device until its
controlling user selects a different channel port.
−
Public View: While one user is accessing a server or other device on a specific channel
port, other users can select that channel port and view the video output from that device,
but only the first user will have keyboard and mouse control. When the first user
disconnects or selects a different channel port, the waiting user who is first to type or
move his/her mouse is given keyboard and mouse control. Status messages showing
users’ identities appear on video-sharing users’ monitors when Public View mode is in
effect.
−
PC Share: A server or other device on a specific channel port can be selected and
controlled by more than one user, but only one user has keyboard and mouse control at
any one time. If the PC share timeout is enabled and the user in control is idle (no
keyboard or mouse activity) for the duration of the timeout, the waiting user who is first
to type or move his/her mouse is given keyboard and mouse control of the PC.
•
•
Hide Admin From Users: When Operation Mode is set to “Public View,” the user in
control of a server is normally notified when other users start and stop viewing the channel
port’s video. However, when Hide Admin From Users is set to “Yes,” administrators can
view other users’ video without activating this viewing-notification message. Use Ç and È
to toggle between “Yes” and “No.” The default setting is No.
PC Share Timeout: If Operation Mode is set to “PC Share” and more than one user has
selected a server, the first user to type or use his/her mouse will have control of the server.
However, another user can gain control of the server if the first user’s keyboard and mouse
remain idle for the length of this timeout. Using leading zeroes if necessary, type in a two-
digit number of seconds from 01 to 99, or use the Ç and È keys to increase and decrease the
current value by 1 respectively. The default setting is 01.
•
Ghosting Mode: In a Paragon system, when a CIM (attached to a server) or tier device is
removed from the system or powered off (manually or accidentally), a record of the CIM or
CIMs connected to that device is reserved in the Paragon system. The target (or port) name
continues to appear in black text on the OSUI of local user ports, and also appears with
inactive status in other Raritan clients that operate with Paragon II, such as Paragon Manager,
RRC/MPC, P2SC, and CC. If Ghosting is set to Enable, when an active CIM is removed
from one channel port and connected to another channel port (‘hot-swapped’), you will see
two identical CIM entries on the OSUI of Paragon Clients: one in green text (active) and
another in black text (inactive). The inactive CIM is known as a ‘ghost’ CIM. To remove
records of the inactive CIMs after they are hot-plugged into a different port, select Disable.
The default Ghosting Mode setting is Enable.
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PARAGON II USER GUIDE
•
Login Sleep: This is a power-saving mode that is activated when the Login Menu is
displayed on the screen. Login Sleep acts as a screensaver if the user station is idle (no
keyboard or mouse activity) for a specified amount of time. When an administrator sets this
mode, it applies to a Paragon switch and its attached configuration; individual users can
change this mode in the Login Sleep field of their User Profile screens. Edit this field and
the Minutes field that follows to determine how the system handles sleep mode. Possible
values are Saver, Green, and Off. Use the Ç and È keys to toggle between these values.
−
Saver: The login screen or the OSUI are “floaters” and appear regularly in random
locations on the screen.
−
−
−
Green: The monitor goes blank.
Off: Login Sleep is disabled and the screen displays normal video indefinitely.
If Login Sleep is set to Saver or Green, in the Minutes field, type the number of minutes
of inactivity before Login Sleep is triggered. Using leading zeroes if necessary, type in a
two-digit number of minutes from 01 to 99, or use the Ç and È keys to increase and
decrease the current value by 1 respectively. The default setting is 05. If Login Sleep is
set to “Off,” the number in this field has no effect.
•
•
Require Password: Determines whether a user can specify a blank password, that is, delete
any existing password and have no password at all. Use the Ç and È keys to toggle between
“No” (users may delete their existing passwords) and “Yes” (the default setting; starting with
the first time they change their password, users must always specify a password). Newly
created users always start with no password, and must assign one to themselves during initial
setup.
Default Login Name Blank: Determines whether the User Name field in the Login screen
will be blank, or if the field will contain the default user name (the first available “userxy”
name, where “xy” is a two-digit number with leading zeroes—“user01,” “user02,” and so on).
Use the Ç and È keys to toggle between “Yes” (the field is blank – the default value) and
“No” (field contains the user name).
2. When you are finished, either press Enter followed by the letter S to save your changes, or
press Esc to abort the changes and continue using the previous settings.
Video Redirection (Forced Video)
You can have any server send its video/keyboard/mouse data to any user station other than yours.
This function is called “Forced Video” and it can be performed using either OSUI or Paragon
Manager.
As an administrator, you can authorize specific normal users to perform this function. Both of the
authorization and operation of these users can only be done through Paragon Manager. In
addition, with Paragon Manager, you can remotely operate the Forced Video function. See
Paragon Manager User Guide for additional information. This user guide is located on the
“User Manuals & Quick Setup Guides” CD, or you can visit Raritan’s Product Documentation
Those who have the permission to perform Forced Video include:
•
•
•
Administrator (by default)
Users with Administrator privileges (by default)
Users who are authorized to perform the Forced Video function; however, these users must
operate the function through Paragon Manager only instead of OSUI
Illustration Example
You are operating on the user station “A” as shown in the diagram below. Now you can issue the
Forced Video command to direct one server to output its data to one of the user stations
connected to the same Paragon II matrix switch as your user station. It is impossible to direct the
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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server to output its data to user stations connected to a Paragon switch other than the Base Unit –
UMT-1, such as user station “E” or “F.”
The permitted data direction is shown below:
•
One of the base-tier servers (from 1-1 to 1-3) Æ one of the user stations connected to UMT-1
(B to D)
- OR -
•
One of the upper-tier servers (from 2-1 to 2-3) Æ one of the user stations connected to
UMT-1 (B to D)
Figure 59 Illustration of Forced Video
The user station you are operating
Operating Forced Video Using OSUI
1. At the Selection Menu, press the Ç and È keys to highlight the channel number of the server
whose video/keyboard/mouse data output you want to redirect.
2. Press Tab, and the OSUI message bar displays a switch message.
Figure 60 Forced Video Switch Message
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PARAGON II USER GUIDE
3. Type the two-digit number of the user port to which the data output is redirected.
4. Press Enter to have the data output to the assigned user port or press Esc to cancel.
The Forced Video function is always performed regardless of the login status or the permissions
of that logged-in user on the assigned user station. If it is performed successfully, the following
message appears on the screen of the administrator.
Figure 61 Successful Forced Video Message
Possible Failure Causes
Several scenarios will lead to the failure of the function:
•
•
There is blockage to the selected channel because it has been accessed by another user.
Mouse/keyboard activity is detected on the assigned user station when the Forced Video
command is issued. Paragon will NOT execute Forced Video in order to protect the server
operation.
•
•
•
•
Multiple Video (Port-Following Switch) function is being applied to the assigned user station.
The user station is set to Local PC mode.
No available path between the server and the user station.
The assigned user port is not attached to any user station.
When the failure occurs, a failure message is displayed on the screen of the administrator.
Operating Forced Video Using Paragon Manager
You can also use Paragon Manager in a remote PC to redirect the video/keyboard/mouse output.
For more information, see Paragon Manager User Guide. This user guide is located on the
“User Manuals & Quick Setup Guides” CD, or you can visit Raritan’s Product Documentation
User Station Receiving Forced Video
When the Forced Video command is issued, a message similar to the following appears on the
user station which receives the forced video output.
Figure 62 Message on the Forced Video User Station
To Exit the Forced Video Mode:
1. Press the hot key (default: Scroll Lock) twice quickly, this message appears.
Figure 63 Logout Prompt on the User Station Receiving Forced Video
2. Press F9 to log out of the system.
Note: Pressing Esc will return you to the current forced video mode.
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Channel Association for Multiple Video
“Multiple Video” (or called Port-Following Switch) enables up to four user stations to
simultaneously receive the video output of a server that has multiple video ports.
In order to perform this function, the administrator must configure channel port association in
Paragon Manager. See Paragon Manager User Guide for more information. This user guide is
located on the “User Manuals & Quick Setup Guides” CD, or you can visit Raritan’s Product
Note: Depending on your purpose, the associated channels can also be connected to different
servers and output the video data accordingly.
The association setup can only be done by those listed below, but any normal user can perform
the Multiple Video function once the association setup is finished.
•
•
Administrator
Users with administrative privileges
Channel Association Guidelines
This section describes the general concept for associating channels.
•
•
This function applies to both Paragon II Main Switching and Stacking Units.
Channel ports of the same association group are all on the same Paragon II Main Unit (either
with or without any Stacking Units connected).
•
•
Set the channel intended to activate other channels as the “first” channel in the association.
Association of two or four channel ports is permitted for most Paragon II models except
P2-UMT242, that comes with two user ports only.
•
•
•
•
The sequence of associated channels can be random.
Each channel port belongs to one association group only.
Only channel ports connected to servers are available for association.
Up to 256 association groups are allowed per Paragon II system.
Limitations:
The Multiple Video function is not applicable to those channels which share only one path via the
tiered device, such as P2ZCIM, P2CIM-APS2-B or P2CIM-AUSB-B (for IBM BladeCenter
servers).
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PARAGON II USER GUIDE
User Configuration
To view the current connection status for each user and to add, delete, and edit user names and
security rights, select option 2, User Configuration, from the Administration menu.
Figure 64 Left Panel of the User Configuration Menu
This menu displays one user’s information in each row. There are two panels of this menu – left
and right panels, as indicated by the right-pointing arrow („) at the top of the menu. The fields
and columns in the left panel of this menu include:
•
•
User: Your user name. This field cannot be edited.
Name: The user names assigned to all user accounts. Except for the special user name
“admin,” these user names can be edited: You can type in new names up to eight
alphanumeric characters long (not case-sensitive).
•
•
Group: The ID numbers of the security groups to which users are assigned.
Adm: Indicates whether any given user has Administrator privileges. You can use the Ç and
È keys to toggle between “Yes” and “No” (the default setting).
Use the arrow keys, Tab, Shift + Tab, Page Up, and Page Down to move within this menu and
its submenus. Press Enter to edit a highlighted field; it will turn green. When you finish editing a
field, press Enter to save the changes or press Esc to abort changes.
Press Tab or the Æ key to move through the fields to the right panel of the menu and display
users’ connection information. The Connection column displays which channel port (if any) each
active user is currently connected to.
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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Figure 65 Right Panel of the User Configuration Menu
You can also perform three other functions at this menu:
•
Add a new user by pressing the Insert key. A new default user name will be added in the end
of the existing list (for example, if users “user01” through “user25” already exist and a new
one is added, its default name will be “user26”); you can edit the name as desired. The
maximum number of users is 127 (512 with an added memory card).
•
•
Delete a user by moving the highlight to a user name and pressing Delete. Paragon II will ask
for confirmation; if you respond by pressing Y, that user account will be deleted from the
system.
A user with Administrator privileges can log out another connected user by highlighting a
user name and pressing L. That user name will then be disconnected from the Paragon system.
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PARAGON II USER GUIDE
Channel Configuration
To edit or initialize a P2CIM, change the device name, individual scan rate, device type, and
group IDs associated with each server or device, select option 3, Channel Configuration, from
the Administration Menu. When you save Channel Configuration changes, Paragon II will update
each affected P2CIM as necessary.
Figure 66 Left Panel of the Channel Configuration Menu
This menu displays one channel port’s information in each row. If the Paragon system detects a
powered device on that channel port, it will display the text in that row in green; otherwise, it will
display it in black. Again, there are two panels in this menu – left and right panels, indicated by
the right-pointing arrow („) at the top of the menu. The fields and columns on the left panel of
this menu:
•
•
ChID: The channel port’s number.
Name: The name of the device attached to that channel port. Device names are case-sensitive
and may be up to twelve alphanumeric characters long. As shown with channel port #1 in and
elsewhere, you may leave a device name blank if you wish, but we do not recommend this.
Scn: Displays the device’s individual scan rate (the length of time that the system pauses
while scanning that channel port for those users who set their Scan Mode to “Individual”
rather than “Global”). Using leading zeroes if necessary, type in a two-digit number of
seconds from 01 to 24, or use the Ç and È keys to increase and decrease the current value by
1 respectively. The default setting is 03.
•
Use the arrow keys, Tab, Shift + Tab, Page Up, and Page Down to move within this menu and
its submenus. Press Enter to edit a highlighted field; it will turn green. When you finish editing a
field, press Enter followed by S to save the changes, or press Esc to abort them.
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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While the cursor is in the Device column, press Tab or Æ key to move to the right panel of this
menu and display device group information: The Group columns display which groups (if any)
the device has been assigned to.
Figure 67 Right Panel of the Channel Configuration Menu
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PARAGON II USER GUIDE
Video Display Adjustment for P2-EUST
The P2-EUST and P2-EUST/C have additional capabilities for allowing adjustment of your video
display. Specify skew levels for Automatic Gain Control (AGC), Red (R), Green (G), and Blue
(B) to improve video quality.
After switching to a channel from P2-EUST or P2-EUST/C, press the hot key twice quickly to
activate the OSUI. The Selection menu will be displayed with a RED arrow („) on the left side
of the name of the server you are accessing. Press the * (asterisk) key to view the skew delay
settings, which appear in the bar at the base of the menu. See Video Gain Adjustment and Skew
Compensation in P2-EUST in Chapter 3 for additional information.
Figure 68 Selection Menu
Figure 69 Selection Menu with RGB Skew Delay Active
Use the numeric keypad for the following operations:
To select the value to change (when selected, the value appears in red):
Press / (forward slash) to move cursor to the left
Press * (asterisk) to move curser to the right
To change values:
Press + (plus sign) to increase the value
Press - (hyphen or minus sign) to decrease the value
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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Once you have specified video values and the video quality is acceptable, the values will be
stored on your system until you change them again.
User Station Profile
To activate the User Station Profile and set the global keyboard type and video delay, select
option 4, User Station Profile, from the Administration Menu.
Figure 70 User Station Profile Screen
Keyboard Type
The OSUI supports three types of keyboard mappings: Select either “English” – the default is U.S.
English, “French,” or “German.” If you are using a non-English keyboard, you must temporarily
attach an English-language keyboard to change the keyboard type.
To set the keyboard type, use arrow keys to move the highlight to the Keyboard Type Setting
field, press Enter to turn the highlight green, use any of the arrow keys to toggle the field to the
correct keyboard type, and press Enter again to select it.
Press S to save your changes, or press Esc and then N to exit without saving. You can now attach
the keyboard type you selected.
Video Delay
If channel switching or autoscanning takes too long to sync up on Paragon II, especially when
your servers are set with different resolutions, it may create a displaying issue with your monitor.
At this time, set a video delay for channel port switching at your user station.
If you set the video delay to any number of seconds greater than zero, Paragon II will wait until a
video signal is constant for that number of seconds before passing it through to the monitor.
To set video delay, use any of the arrow keys to move the highlight to the Video delay--
switching field, press Enter to turn the highlight green, type in the desired two-digit delay from
00 to 30 seconds (or use the Ç and È keys to increase or decrease the field by 1), and press
Enter again to select it.
Press S to save the changes, or press Esc and then N to exit without saving. The changes are
applied only to your user station (the station at which the change was made).
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PARAGON II USER GUIDE
User Port Timeout
Configuration for more details), this field also sets up the amount of time in minutes the user
station can remain inactive (no keyboard and mouse activity) before the logged-in user at this
user station is logged out of the Paragon II system. The difference between these two is the
Logoff Timeout field controls all user stations of the system, and the User Port Timeout field
controls only the one you are operating.
To turn on the function, use any arrow key to move the highlight to the User Port Timeout field,
press Enter to turn the highlight green, use any arrow key to toggle the field to “On,” and press
Enter again to select it.
To specify the amount of inactive time preferred, press ¼ to highlight the next field, press Enter
to turn the highlight green, type in the desired two-digit number from 01 to 99 minutes (or use the
Ç and È keys to increase or decrease the field by 1), and press Enter again to select it.
Press S to save the changes, or press Esc and then N to exit without saving. The changes are
applied only to the user port at which the changes were made. Note that the timeout setting is not
assigned to the user station. The setting is assigned to the user port. Any user station can be
connected to the port and will be “timed out” based on the setting.
Note: If you turn on both of the Logoff Timeout and User Port Timeout functions at the same time,
only the User Port Timeout function is applied to the user station(s) where the User Port Timeout
is enabled. However, the Logoff Timeout setting is applied back once you turn off the User Port
Timeout field at the user station(s).
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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Group Settings (Access Rights)
To assign access rights to users and security levels to servers in a Paragon system, assign users to
user groups with defined rights and servers to channel port groups with defined accessibility.
Each group can contain multiple users or servers. By default, all users start out assigned to user
group 00 and all servers start out assigned to channel port group 00. You can create groups
numbered from 00 to 99 for both users and servers; each user can belong to a maximum of five
user groups and each server can belong to a maximum of eight channel port groups.
Note: Cascade channel ports cannot be assigned to groups.
USER
GROUPS:
COMPUTER
GROUPS:
Available Group IDs for Assignment
00 – 99
00 – 99
8
Maximum Number of Group IDs available
5
Users and computers communicate according to the following Group ID access rules:
GROUP ID FOR USERS:
CAN ACCESS COMPUTERS WITH GROUP IDS:
00
00 through 99 (all computers)
FOR IDS 01 THROUGH 09:
0x through 0x
00, 0x; and x0, x1, x2, x3, x4, x5, x6, x7, x8, and x9
For example:
05
00, 05; and 50, 51, 52, 53, 54, 55, 56, 57, 58, and 59
FOR IDS 10 THROUGH 99:
x0 through x9
00, 0x, and exact same computer ID# as the user’s
ID#
For example:
98
00, 09 and 98
GROUP ID FOR
COMPUTERS:
CAN BE ACCESSED BY USERS WITH GROUP IDS:
00
00 through 99 (all users)
FOR IDS 01 THROUGH 09:
0x through 0x
For example:
08
00, 0x; and x0, x1, x2, x3, x4, x5, x6, x7, x8, and x9
00, 08; and 80, 81, 82, 83, 84, 85, 86, 87, 88, and 89
FOR IDS 10 THROUGH 99:
x0 through x9
00, 0x, and exact same computer ID# as the user’s
ID#
For example:
12
00, 01, and 12
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PARAGON II USER GUIDE
THESE USER GROUPS...
...CAN ACCESS THESE CHANNEL PORT GROUPS:
00
00 through 99 (all servers)
00, 0x, and x0 through x9
0x (01 through 09)
For example:
01 can access 00, 01, and 10 through 19;
02 can access 00, 02, and 20 through 29, etc.
xy (10 through 99)
00, 0x, and xy
For example:
10 can access 00, 01, and 10
23 can access 00, 02, and 23
97 can access 00, 09, and 97, etc.
THESE CHANNEL PORT
GROUPS...
...CAN BE ACCESSED BY THESE USER GROUPS:
00
00 through 99 (all users)
00, 0x, and x0 through x9
0x (01 through 09)
For example:
01 can be accessed by 00, 01, and 10 through 19
02 can be accessed by 00, 02, and 20 through 29, etc.
xy (10 through 99)
00, 0x, and xy
For example:
10 can be accessed by 00, 01, and 10
45 can be accessed by 00, 04, and 45
86 can be accessed by 00, 08, and 86, etc.
Recommendations
Systems Requiring High Security:
We recommend assigning IDs of 10 through 99 to computers requiring high protection. This will
make them less accessible than computers with IDs of 00 or 01 through 09.
Main System Administrator and Assistant Administrators:
Although any user may be assigned Administrator privileges, we recommend the user ID “00” for
the Main System Administrator, and user IDs 01 through 09 for Assistant Administrators. These
IDs provide a broader scope of access.
Correspondingly, we recommend that those servers that all users will need to access, such as
application or document servers, be assigned to channel port group 00, and that servers needing
the most security protection be assigned to channel port groups from 10 to 99.
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System Reboot and System Reset
System Reboot and System Reset commands affect your entire Paragon configuration, that is, if
you perform a System Reset on your Base Unit, the 3rd-tier switch(es) will reset, then the 2nd-tier
switch(es) will reset, and finally the Base Unit will reset. Each switch sends a Ready-to-Reset
report to Paragon clients (P2SC, Paragon Manager, UST-IP, etc.) as an event log.
System Reboot
To reboot your Paragon II from the OSUI, select option 5, System Reboot, from the
Administration Menu, and press Enter.
Figure 71 System Reboot
A message in the message bar asks you to confirm the System Reboot command. You must type
Y-E-S, the complete word ‘Yes,’ and press Enter to confirm, or press Esc to cancel. A “Reset”
message screen appears and remains on-screen while your system reboots. If you have multiple
tiers, the reboot will take slightly longer than if you are rebooting only a single Paragon switch.
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PARAGON II USER GUIDE
System Reset
To reset the Device Name, Network Settings, User Profiles, System Configuration, and Channel
Configuration, returning them to the original factory default values, without having to physically
go to each switch to reset it, select option 6, System Reset Settings, from the Administration
Menu. You can reset one, several, or all system settings in any combination.
Figure 72 System/Device Reset Screen
1. On the System/Device Reset menu, press Ç, È, or Tab to move to the field you want to reset.
2. Press Enter, and then press the arrow keys to toggle between Yes and No. When finished,
press Enter.
3. When finished, press the letter O on your keyboard.
4. A message in the message bar asks you to confirm the System Reset command. You must
type Y-E-S, the complete word ‘Yes,’ and press Enter to confirm, or press Esc to cancel.
5. The Paragon switch logs out all local users, disconnects all connections, and then sends a
Ready-to-Reset report to all Paragon clients. A progress indicator appears on the message bar
to indicate the current update percentage. During the database update, users are unable to
operate the OSUI functions.
Figure 73 Data Update Message
After the reset is complete, the Paragon clients can log in again.
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
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Network Settings
To configure Paragon II’s network settings from the OSUI, select option 7, Network Settings,
from the Administration Menu.
Figure 74 Network Settings Menu
•
•
Current IP: This field allows administrators to configure the Paragon II’s address on the
network. Use the arrow keys to scroll over to each byte and change the IP as needed. The
default IP address is 192.168.0.192.
Net Mask: The net mask for the Paragon switch is set at a default value of 255.255.255.0.
Reset this as necessary.
•
•
•
Gateway IP: This default is set to 192.168.0.1. Reconfigure as needed.
Port No: Default is 3000.
Encryption: If you enable Encryption for the network port, communications between the
Paragon switch and Paragon Manager clients run from an admin PC are encrypted with a
128-bit key. Default setting is Off.
Note: The Ethernet port on the Paragon II is hard coded (not configurable) and supports
only 10-BaseT/Half duplex.
•
Keys (16-field encryption key): These fields are designed to contain the hexadecimal
encryption key used in encrypting network traffic. Only a valid hexadecimal number will be
accepted in these fields. Default value of each field is set to 00.
After saving the changes, the Paragon II will automatically reboot with the new network settings.
When building a tiered system of Paragon switches, each Paragon II should be connected to the
network with a unique IP address. In such a system, changing the network settings through a user
station will change the network settings of the Paragon II that user station is physically connected
to. For example, a P2-UST connected to the base tier of a system will change the IP address only
of that Base Unit, while a P2-UST connected to a third tier Paragon II will change the IP address
of that particular third-tier unit.
It is essential to put all matrix switches in a Paragon II system on the network, as firmware
upgrades are pushed across the system through TCP/IP.
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PARAGON II USER GUIDE
Autoscan and Autoskip
As an administrator, you can press F6 to turn autoscanning on and off. When autoscanning is
turned on and you press Esc to leave the OSUI screen, Paragon switches sequentially and
automatically from one channel port to the next, displaying each channel port’s video for the
duration of the user’s global scan rate or the channel port’s individual scan rate (see User Profile
Customization in Chapter 3), starting over at port 1 when it reaches the last channel port.
In a cascaded system, when the scan reaches a channel port to which a subsidiary Paragon switch
is attached, it “drops down” to the subsidiary’s channel ports and scans them before resuming
with the higher-level channel ports.
To stay on a given channel port while Paragon is switching between channels one by one due to
autocanning, you must turn off autoscanning. Press the hot key (default: Scroll Lock) twice
quickly to trigger the OSUI when the desired channel is displayed and press F6 to turn off the
function. The word “Scan” at the bottom of the OSUI menus will appear in black when autoscan
is off or yellow when autoscan is on.
In Paragon II’s default setting, autoscanning will display all channel ports (including vacant ones,
which are not connected to any devices), except those occupied by servers that the user has no
rights to access, that is, the servers that are not in one of the user’s permitted groups – see the
she cannot otherwise access, an administrator must set “Display All Computers” to “Yes” (see the
ports, an administrator must turn on autoskipping.
After logging into Paragon II, administrators can press F7 to turn autoskipping on and off. When
autoskipping is on, Paragon will automatically skip vacant channel ports during autoscanning or
when a user tries to switch to such a port manually. The word “Skip” at the bottom of the OSUI
menus will appear in black when autoskip is off or yellow when autoskip is on.
Power Management
An administrator can control power to connected devices directly via the Paragon II OSUI. To
use the power management features of Paragon II, you will need Raritan’s Remote Power Control
Unit in one of the four models, depending on your needs:
PRODUCT FAMILY
NUMBER OF
OUTLETS
RACK SPACE
CORRESPONDING DEVICE
TYPE OPTION IN THE OSUI
PCR8/8A series
8
1U rack mount
PCR8
PCS12/12A series
PCS20/20A series
*PCR20/20A series
12
20
20
0U vertical mount
0U vertical mount
2U rack mount
PCS12
PCS20
PCS20
* Please note the corresponding device type for model PCR20/20A series is the “PCS20” option
in the OSUI.
A special Raritan Power CIM (P2CIM-PWR) is available for use with this kind of power strip.
Attach this CIM to the RJ45 port on the Power Strip, and then connect the power strip into an AC
source. Connect the CIM to one of the channel ports on a Paragon switch.
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CHAPTER 4: OPERATION – ADMINISTRATOR FUNCTIONS
85
Configuring and Naming the Power Strip
Activate the Paragon II OSUI by logging into the system or pressing the hot key (default: Scroll
Lock) twice quickly. The new power strip should appear in the appropriate channel port with the
name PCR8, PCS12, or PCS20, depending on the model type. The Power Strip will be treated
exactly like a tier device.
1. Press F5 to activate the Administration Menu.
2. Select option 3, “Channel Configuration,” and press Enter.
3. Select the Power Strip’s channel port, and edit the name of the Power Strip as it is displayed
in the OSUI. The model type should already be selected as the appropriate type.
4. Press S to save the changes.
5. If you want to configure the individual power outlets on the power strip, press G to enter the
“Outlet Configuration” Menu.
6. When finishing the configuration, press S to save the changes.
Associating a Device with a Power Outlet
Since Paragon II cannot detect which type of device is connected to which power outlet,
associations of devices with individual power outlets must be done manually.
1. Press F5 to activate the “Administration Menu.”
2. Select option 3, “Channel Configuration,” and press Enter.
3. Highlight the connected power strip and press G to enter the “Outlet Configuration” Menu.
The physical outlet number corresponds to the number under the “Ch. ID” column.
4. Under the “Type” column, highlight an outlet and press Enter to configure the device type:
a. PWR: This is the default association type and refers to devices not connected to the
Paragon II system (a router or a monitor).
b. CPU: Select this type for all devices connected to the Paragon II system (including “non-
server” devices such as Paragon switches).
5. Press Æ to highlight the name field. Then press Enter to configure the name of a device
associated with that outlet.
a. If the type is set to PWR, users will be able to change the name of the device as desired.
b. If the type is set to CPU, the OSUI will request you to save changes (“Y/N/ESC”), then
display a “Select Powered Device” menu. This is an alphabetized list of all devices
connected to the Paragon II system, allowing the user to indicate which device is
powered by the newly configured outlet. Highlight the desired device and press Enter.
6. The selected device (if any) will be automatically associated with that power outlet. The
outlet name will be the name of the selected server. Press S to save the configuration.
7. Press Æ to scroll to the next page of the configuration menu for setting security groups for a
information on setting access rights. This allows administrators to limit who is authorized to
control power to various devices. The default setting for each group on that outlet is “- -“,
which means no accessibility to any user other than the Admin user. Note, once a group ID
setting is changed, it can never return to the original “- -“ state.
Controlling Power to an Outlet
The addition of a power strip to the Paragon II system allows administrators to control the power
to devices in two ways:
Control Power from the Channel/Server Selection Menu
Normal Paragon II operation involves browsing the list of servers in the OSUI and pressing
Enter to switch to that server. By pressing F3 instead of Enter when a server is highlighted,
Paragon II will check that server for Power Strip outlet associations:
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PARAGON II USER GUIDE
•
If Paragon II does not detect any associations with that server, a message indicating ”No
Outlets / Access Denied” appears, and the action is cancelled.
•
•
If the server has associated power outlets, but the user is not authorized to control those
outlets, a ”No Outlets / Access Denied” message appears and the action is cancelled.
If Paragon II sees that this server is associated with at least one power outlet, it will switch to
that server. The OSUI will remain on-screen, displaying a list of power outlets associated
with the specific server. This allows users to see the server before power is cycled to it.
−
Four choices are offered in this menu: Power Off (X), Power On (O), Recycle Power (R),
and Select All (A).
ƒ
If the server is powered OFF, pressing O will power ON the outlet instantly.
ƒ
If the server is powered ON, pressing X or R will activate a confirmation dialog “Are
you sure (yes/no)?” As a safeguard, type in the whole word “yes”, to confirm cutting
power to the server. Typing in “y” only, or any word other than “yes” will be taken as
a “no” response.
ƒ
In the case of a server associated with multiple outlets, such as a server with dual
power supplies, pressing A will highlight all of the associated outlets, allowing them
to be turned on, off, or recycled simultaneously.
Control Power from the Outlet Selection Menu
A connected power strip is treated as a tiered device. The power strip, therefore, has its own
device menu consisting of “ports” for each power outlet with which power can be controlled on a
per-outlet basis.
•
•
•
Navigate the Paragon II OSUI Selection Menu, select the Raritan Power Strip and press
Enter. You will now be at the “Outlet Selection” menu.
A list of outlets (up to 8 per page) will appear. Outlets in green are switched ON; outlets in
black are switched OFF.
Press X, O, or R to turn off, turn on, or recycle power to the outlet respectively. Type “yes”
to confirm turning off the power if you select X or R.
Get Power Strip Unit Status from the Outlet Selection Menu
At any time while navigating the “Outlet Selection” Menu, pressing F11 will provide a status
screen showing certain parameters of the connected power strip. These parameters vary
depending on the model of the power strip, and they may include:
−
−
−
−
−
−
−
Average power
True RMS Current
True RMS Voltage
Internal Temperature
Apparent Power
Maximum Detected
Outlet Circuit Breaker
Note: Unlike second tier channel ports, the power outlet “channel ports” will not appear in the
list of channels when the OSUI is in the “channel name” view.
Paragon II Network Port
Paragon II has a network port and is designed as a network-aware device. This network port is
used to communicate with Paragon Manager administrative software, packaged with the Paragon
switch (see Paragon Manager User Guide for additional information; this user guide is located
on the “User Manuals & Quick Setup Guides” CD, or you can visit Raritan’s Product
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87
Note: The Ethernet port on the Paragon II is hard coded (not configurable) and supports
10-BaseT/Half duplex only.
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CHAPTER 5: PARAGON II AND P2ZCIMS/Z-CIMS
89
Chapter 5: Paragon II and P2ZCIMs/Z-CIMs
Introduction
Many CIMs (Computer Interface Modules), including P2ZCIMs and Z-CIMs (UKVMSPD and
UKVMSC), enable access and control of multiple servers from a Paragon user station, occupying
only one channel port on your Paragon switch. P2ZCIMs or Z-CIMs are set up in a chain-like
server-to-server arrangement, with each P2ZCIM or Z-CIM connected to the keyboard, video,
and mouse ports of each server and linked with standard Cat5 UTP cables. Through this chained
cabling, they transmit keyboard, video, and mouse signals to the system. You can access and
control any server connected in the chain via the OSUI and new servers can be added at any time
without interrupting server operation.
Paragon II operates using P2ZCIMs and Z-CIMs (UKVMSPD and UKVMSC). Although all
these CIMs are installed the same way, certain CIMs will not function if used in the same chain
as other CIMs.
P2ZCIMs
•
•
•
•
•
•
•
For use with the Paragon II switch
Can be used on Paragon I unit whose hardware version is HW3 (running Paragon II code)
Support PS2 (P2ZCIM-PS2), USB (P2ZCIM-USB) and Sun (P2ZCIM-SUN) interfaces
Support up to 42 units in any mixed arrangement on a Cat5 chain
Span up to 1,000 feet (304 m.) from the user station to the last P2ZCIM on a Cat5 chain
Cannot be mixed on a Cat5 chain with Z-CIM (UKVMSPD or UKVMSC)
P2ZCIM-USB can be used for either SUN USB and PC USB (controlled by a toggle switch
on the back of the unit)
•
“L” models (e.g., P2ZCIM-PS2L) are available, which feature longer cables 36" (91 cm) for
use with cable management arms
Note: The easiest way to determine if the hardware version of your Paragon I unit is HW3 is to
check the number of its stacking ports on the rear side. If there is only one stacking port, then the
hardware version is HW3.
Z-CIMs (UKVMSPD and UKVMSC)
•
•
•
•
•
•
For use with Paragon I and Paragon II switches
Support PS2 interface only
Support up to 42 units on a single Cat5 chain
Span up to 1,000 feet (304 m.) from the user station to the last Z-CIM on a Cat5 chain
Cannot be mixed on a Cat5 chain with P2ZCIMs
UKVMSC Z-CIM features local KVM ports
Note: UKVMSPD is supported with Paragon II, but is no longer available for purchase.
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Paragon II and P2ZCIMs
P2ZCIM installation requires that each server be assigned a channel name as it is added to the
P2ZCIM chain. Server channels are organized alphanumerically by the assigned names or the
default names of P2ZCIMs -- the serial numbers, rather than in the order of their placement
within the P2ZCIM chain. We recommend that users assign channel names before connecting all
servers to eliminate any difficulty in locating the respective channel for each server. When
naming or renaming a P2ZCIM, switch to that P2ZCIM to activate it, thereby ensuring that its
new name is updated in the matrix switch’s database.
Connecting P2ZCIMs as Tiers
The following diagram shows the final setup when connecting Paragon II Z-CIMs (P2ZCIMs) as
a tier. Up to 42 P2ZCIMs can be connected in one single chain.
Figure 75 Connecting P2ZCIMs as Tiers to Paragon II
1
2
3
4
Cat5 cable
P2ZCIM
Server
I
Input
O
Output
Paragon switch (the model shown in the illustration is
P2-UMT832M)
5
6
P2ZCIM terminator (required for the last P2ZCIM in the
chain)
“The last” P2ZCIM in the chain
All Paragon II components must be powered ON prior to P2ZCIM tier installation. All servers in
the P2ZCIM chain must be powered OFF prior to installation.
When following the installation and configuration instructions below, sort the Selection Menu by
channel number, not by name. Display the menu by pressing the F2 key on your keyboard and
change the sorting method by pressing the F12 key.
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91
Connect a P2ZCIM as a Tier:
1. Connect a Category 5e UTP cable to the channel port on the Paragon II switch reserved for
the P2ZCIM chain.
2. Connect the other end of this Category 5e UTP cable to the UTP OUT (O) port on a P2ZCIM,
which will be the first P2ZCIM in the chain.
3. Connect a server to the first P2ZCIM.
a. Connect the 6-pin mini-DIN keyboard and mouse and HD15 video connectors on the
P2ZCIM to computer’s keyboard, mouse, and video ports.
b. Place the P2ZCIM Terminator in the P2ZCIM’s UTP IN (I) port.
c. Power ON the server.
Perform P2ZCIM Channel Configuration
1. At a user station Login Menu, type admin in the User Name field and press Enter.
2. Type the default password raritan or your new password, if already changed, in the
Password field and press Enter.
3. Press F5 to go to the Administration Menu and select the Channel Configuration submenu.
4. Use the Ç and È or the Page Up and Page Down keys to highlight the Paragon II channel
where the P2ZCIM was just added.
5. Ensure that the Device field reads P2-ZCIM for a P2ZCIM .
6. If P2-ZCIM does not appear in the Device field:
a. Press Tab until the Device field is highlighted and then press Enter - the highlight will
turn light blue.
b. Use the Ç and È keys to change device type to P2-ZCIM and press Enter - the light
blue highlight will return to yellow.
c. Press S to save the change, or press Esc to exit without saving.
7. If a more descriptive name is desired:
a. Hold the Shift key and press Tab to go back to the Name field, then press Enter - the
highlight will turn light blue.
b. Edit the default name and press Enter - the highlight will turn green as you begin to type.
c. Press S to save the change, or press Esc to exit without saving.
8. Press F2 to go to the Selection Menu, select the tiered P2ZCIM device, and press Enter to
validate that the second-tier P2ZCIM is properly configured.
Name the Server Channel on the Tiered Selection Menu of P2ZCIM
1. When viewing the Paragon II Selection Menu or any OSUI menu, press F5 to go to the
Administration Menu.
2. Select the Channel Configuration submenu, and press Enter.
3. Select the P2ZCIM device channel.
4. Press G to bring up a Channel Configuration menu for the CIM chain.
5. Use the Ç and È keys to highlight the Name field of the server just connected via P2ZCIM.
The channel will display in black and the highlight will turn yellow when it is selected.
6. Press Enter - the highlight will turn light blue.
7. Type the desired computer name - the highlight will turn green as you begin to type.
8. Press Enter - the highlight will turn yellow.
9. Press S to save the new name.
10. Press F2 to return to the Selection Menu. Go to the Z-CIM channel to verify both of the name
change and the server operation are OK.
Resize the P2ZCIM Chain
The size limit for a P2ZCIM chain is 42 units. If you never resize the chain, it displays 42
channels (that is, 6 pages) no matter how many P2ZCIMs are actually added in the chain. After
resizing, only the number of channels you specify will be shown on the OSUI screen. Resizing
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PARAGON II USER GUIDE
the P2ZCIM chain does not change the name of the chain. It changes only the size. Next time
when you add new P2ZCIMs to the chain, remember to resize it again so the new P2ZCIMs can
be displayed on the OSUI.
1. At a user station Login Menu, type admin in the User Name field and press Enter.
2. Type raritan or your new password in the Password field and press Enter.
3. If the Selection Menu is not in the channel number view, press F12 to toggle the view.
4. Press the F5 key.
5. Select the Channel Configuration submenu and press Enter.
6. Use the Ç and È or the Page Up and Page Down keys to select the P2ZCIM chain you wish
to resize.
7. Press Enter and type SetPZSize-NN (NN represents the two-digit number for the size of
your chain, from 01-42).
Figure 76 Resizing the P2ZCIM Chain
8. Press Enter.
9. Press S to save the new chain size.
10. Press F2 to go to the Selection Menu and verify that the chain size has changed.
Refresh a P2ZCIM Chain
The Refresh command resets the Communication Addresses of each P2ZCIM by reassigning all
Communication Addresses sequentially. All active P2ZCIM channels will be rearranged so they
are placed together in the former part of the channel list.
1. At a user station Login Menu, type admin in the User Name field and press Enter.
2. Type raritan or your new password in the Password field and press Enter.
3. If the Selection Menu is not in the channel number view, press F12 to toggle the view.
4. Press the F5 key.
5. Select the Channel Configuration submenu and press Enter.
6. Use the Ç and È or the Page Up and Page Down keys to select the P2ZCIM chain you
wish to refresh.
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CHAPTER 5: PARAGON II AND P2ZCIMS/Z-CIMS
93
7. Press Enter and type RefreshPZ.
Figure 77 Refreshing the P2ZCIM Chain
8. Press Enter again.
9. Press S to refresh the chain.
10. Press F2 to go to the Selection Menu and verify that channel order of the chain have been
refreshed.
Important: Please follow the guideline here to ensure that there is enough power to
support all P2ZCIMs in a chain.
For Paragon I UMT242, 442, 832 and 1664 with hardware III and Paragon II firmware,
and Paragon II switches; in chains up to 20 individual P2ZCIM units at least one
P2ZCIM must be powered ON; In P2ZCIMs chains from 21 to 42 ZCIM units, at least 15
P2ZCIMs must be powered ON.
P2ZCIM LED Status
The LED on each P2ZCIM indicates its operational state:
•
•
If the LED blinks rapidly: P2ZCIM does not have a confirmed Communication Address.
If the LED is primarily off and blinks on every two (2) seconds: P2ZCIM has a confirmed
Communication Address but is not switched to that Address.
•
•
If the LED is on and blinks on/off rapidly when there is keyboard/mouse traffic: CIM has a
confirmed Communication Address and is switched to that Address.
Note: The P2ZCIM will blink from time to time even if there is no keyboard/mouse traffic;
this demonstrates that the P2ZCIM is operating normally and not locked.
If the LED is blinking on and off but at a regulated, moderate speed (i.e., every half second):
that P2ZCIM is acting as Manager of the chain.
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Paragon II and Z-CIMs
Z-CIM installation requires that servers are assigned names when added to the Z-CIM chain. The
default name of any Z-CIM is its serial number, which is not meaningful to you. In order to name
the Z-CIM, it must be connected to a server that is powered on and to the Paragon switch to get
status and name assignment.
To organize and track Z-CIMs and the servers to which they are connected, we recommend one
of two methods:
•
Record the serial numbers of the Z-CIMs connected to each server, and then name all
Z-CIMs at one time once the chain is complete.
•
First complete the chain and then power on the Z-CIMs one at a time, checking the serial
number on the Z-CIM as it is connected, and assigning the proper name to the proper server
Z-CIM.
When naming or renaming a Z-CIM, switch to that Z-CIM to activate it, thereby ensuring that its
new name is updated in the matrix switch’s database.
Connecting Z-CIMs as Tiers
The following diagram shows setup guidelines for connecting Z-Series Z4200U Z-CIMs
(UKVMSPD or UKVMSC). Up to 42 Z-CIMs can be connected in one single chain.
Figure 78 Connecting Z-CIMs as Tiers
1
2
3
4
Cat5 cable
I
Input
Z-CIM (UKVMSPD or UKVMSC)
Server
O
Output
Paragon switch (the model shown in the illustration is
P2-UMT832M)
5
6
Z-CIM terminator (required for the last Z-CIM in the chain)
“The last” Z-CIM in the chain
All Paragon II components must be powered ON prior to Z-CIM tier installation. All servers and
components in the Z-CIM chain must be powered OFF prior to installation.
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CHAPTER 5: PARAGON II AND P2ZCIMS/Z-CIMS
95
When following the installation and configuration instructions below, sort the Selection Menu by
channel number, not by name. Display the menu by pressing the F2 key on your keyboard and
change the sorting method by pressing the F12 key.
Connect a Z-CIM as a Tier
1. Connect a Category 5e UTP cable to the channel port on the Paragon II switch reserved for
the Z-CIM chain.
2. Connect the other end of this Category 5e UTP cable to the UTP OUT port on a Z-CIM,
which will be the first Z-CIM in the chain.
3. Connect a server to the first Z-CIM.
a. Connect the 6-pin mini-DIN keyboard and mouse and HD15 video connectors on the
CIM to server’s keyboard, mouse, and video ports.
b. Place the CIM Terminator in the CIM’s UTP IN port.
c. Power ON the server.
Perform Z-CIM Channel Configuration
1. At a user station Login Menu, type admin in the User Name field and press Enter.
2. Type the default password raritan or your new password, if already changed, in the
Password field and press Enter.
3. Press F5 to go to the Administration Menu and select the Channel Configuration submenu.
4. Use the Ç and È or the Page Up and Page Down keys to highlight the Paragon II channel
where the Z-CIM was just added.
5. Ensure that the Device field reads ZSeries for a Z-CIM .
6. If ZSeries does not appear in the Device field:
a. Press Tab until the Device field is highlighted and then press Enter - the highlight will
turn light blue.
b. Use the Ç and È keys to change device type to ZSeries and press Enter - the light blue
highlight will return to yellow.
c. Press S to save the change, or press Esc to exit without saving.
7. If a more descriptive name is desired:
a. Hold the Shift key and press Tab to go back to the Name field, then press Enter - the
highlight will turn light blue.
b. Edit the default name and press Enter - the highlight will turn green as you begin to type.
c. Press S to save the change, or press Esc to exit without saving.
8. Press F2 to go to the Selection Menu, select the tiered Z-CIM device, and press Enter to
validate that the second-tier Z-CIM is properly configured.
Name the Server Channel on the Tiered Selection Menu of Z-CIM
1. When viewing the Paragon II Selection Menu or any OSUI menu, press F5 to go to the
Administration Menu.
2. Select the Channel Configuration submenu, and press Enter.
3. Select the Z-CIM device channel.
4. Press G to bring up a Channel Configuration menu for the CIM chain.
5. Use the Ç and È keys to highlight the Name field of the server just connected via Z-CIM.
The channel will display in black and the highlight will turn yellow when it is selected.
6. Press Enter - the highlight will turn light blue.
7. Type the desired server name - the highlight will turn green as you begin to type.
8. Press Enter - the highlight will turn yellow.
9. Press S to save the new name.
10. Press F2 to return to the Selection Menu, and verify that the server name on the Z-CIM chain
is changed successfully, and the server operation is normal.
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PARAGON II USER GUIDE
Attach a New Z-CIM to the Existing Z-CIM Chain
1. Remove the Z-CIM Terminator from the UTP IN port of the last Z-CIM in the chain and set
aside.
2. Connect a Category 5e UTP cable to UTP IN port on the last Z-CIM in the chain.
3. Connect the other end of this Category 5e UTP cable to the UTP OUT port on the next
Z-CIM/server currently being added to the chain.
4. Place the Z-CIM Terminator in the added Z-CIM’s UTP IN port.
5. Power ON the server.
6. (Optional) Connect a local user console to the UKVMSC Z-CIM.
7. Name the newly added server by repeating the steps described in Name the Server Channel
on the Tiered Selection Menu of Z-CIM.
8. Press F2 to return to the Selection Menu. Go to the Z-CIM channel to verify both of the name
change and the server operation are OK.
Repeat the steps on the above sections for each server to be added to the chain. Name and test
each server as it is added. Follow the steps below to add the rest of the Z-CIM chain of servers.
Æ Insert a new Z-CIM in the chain
Æ Name the server channel on the tiered Selection Menu of Z-CIM
Important: Please follow these guidelines to ensure that there is enough power to
support all Z-CIMs in a chain.
&
For Paragon I UMT242, 442, 832 and 1664 with hardware III and Paragon II
firmware, and Paragon II switches; in chains up to 20 individual Z-CIM units at least
one Z-CIM must be powered ON; In Z-CIMs chains from 21 to 42 Z-CIM units, at least 15
Z-CIMs must be powered ON.
&
At least 75% of UKVMSPD Z-CIMs in the chain must be powered ON in order for the
chain to be recognized by the Paragon switch.
Using a UKVMSPD Z-CIM with a Local PC
To grant specific access to a local PC from a certain user station and to access the Paragon system
servers also, insert a UKVMSPD dual-access CIM between a user station and a Base Unit.
2. Disconnect the cable that connects the user station to the Base Unit from the Base Unit’s user
port.
3. Connect the free end of this cable to the UKVMSPD RJ45 port labeled “UTP OUT.”
4. Connect another CAT5e cable from the UKVMSPD RJ45 port labeled “UTP IN” to the Base
Unit’s user port (where you just disconnected the other cable).
5. Plug the UKVMSPD HD15 strand into the HD15 VGA video port of the server you want to
access. Plug the purple 6-pin mini-DIN keyboard strand into the server’s 6-pin mini-DIN
keyboard port. Plug the light green 6-pin mini-DIN strand into the server’s 6-pin mini-DIN
mouse port.
6. Plug in and power ON the server. If the UKVMSPD is installed and operating properly, the
UKVMSPD green LED will start blinking (once per second when the UKVMSPD is idle,
more quickly while data passes in either direction).
Once this installation is finished, activate Local PC Mode on the user station:
1. Log on at the attached user station.
2. Press the hot key (default: Scroll Lock) twice rapidly to activate the OSUI.
3. Press F4 to activate the User Profile Menu.
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97
Figure 79 User Profile Menu
4. Use Tab or the Ç and È keys to move the highlight to the Local PC field.
5. Press Enter. The Local PC field will turn green.
6. Use the Ç or È to toggle the value of the field to “On.”
7. Press Enter. The highlight will turn yellow.
8. Press S to save the change. If you do not wish to save changes, press the Esc key to abort the
change.
Once Local PC Mode is turned on, you can access the dedicated local PC server from this user
station by pressing the Home key twice rapidly while viewing the OSUI. The user station will
immediately switch you to the local PC. To return to the Paragon system and its switched servers,
activate the OSUI by pressing the hot key twice (default: Scroll Lock), and access any of the
listed servers from the Selection Menu.
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PARAGON II USER GUIDE
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CHAPTER 6: MANAGING IBM BLADECENTER SERVERS
99
Chapter 6: Managing IBM BladeCenter Servers
Paragon II connects to all blade servers installed in one IBM BladeCenter® chassis via one single
CIM so only one user can access servers in one chassis at one time. The CIM specific to IBM
BladeCenter is either P2CIM-APS2-B for PS/2 keyboard and mouse, or P2CIM-AUSB-B for
USB keyboard and mouse.
Paragon treats one IBM BladeCenter chassis as one tier device similar to the Z-CIM chain.
However, Paragon II does not detect and display the real-time blade server status in the OSUI as
it does to the Z-CIM chain. You must issue a refresh command for the following scenarios:
•
•
Connection of the IBM BladeCenter to the Paragon system for the first time
There have been changes made to BladeCenter’s hardware configuration, such as unplugging,
plugging or swapping any blade server(s), or powering off any blade server(s)
The refresh command updates the OSUI channel information of blade servers to reflect current
blade server status.
Note: BladeCenter Management Modules (MM) that have been tested to be supported include the
PS/2 module with the part number 39M4945, and the USB module with the part number 39Y9659.
Support for other BladeCenter Management Modules is not guaranteed.
Refreshing Channel Status
1. Log into the Paragon system as an administrator. Type admin in the User Name field, press
Enter, and type the password (default: raritan, all lowercase) in the Password field.
2. Make sure you are in the channel number view. If not, press F12 to toggle the view.
3. Press F5 to enter the Administration Menu.
4. Select the Channel Configuration submenu, and press Enter.
5. Use the Ç and È or the Page Up and Page Down keys to select the channel port to which
the IBM BladeCenter is connected, and press Enter.
6. Type RefreshBLD-I. Please note this is a case-sensitive command.
Figure 80 Refresh IBM BladeCenter Servers
7. Press Enter.
8. Press S to refresh the BladeCenter channel status. It takes 2 to 4 minutes to complete
refreshing, depending on your blade servers’ installation status.
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PARAGON II USER GUIDE
9. Press F2 to go to the Selection Menu and verify that blade server status has been updated.
Green channels indicate that there is a blade server installed and it is powered on; black
channels indicate that either there is no blade server installed or the installed blade server is
powered off.
Figure 81 IBM Blade Server Status After Refreshing
If any user is accessing any blade server while the refresh command is issued by the administrator,
two results are possible:
•
If the keyboard/mouse activity has been idle for more than 200ms, the user(s) will be
disconnected and the refresh command is executed.
•
Otherwise, the refresh command is NOT executed and the message “BladeServer is
occupied” will be displayed in the message bar.
Renaming a BladeCenter Chassis
By default, IBM BladeCenter is named “IBM-Blade” in the Selection Menu of Paragon system
1. When Paragon’s OSUI is on the screen, press F5 to go to the Administration Menu.
2. Select the Channel Configuration submenu, and press Enter.
3. Select the IBM BladeCenter’s channel and press Enter. The highlight turns light blue.
Figure 82 Renaming the Channel of IBM BladeCenter Chassis
4. Type the desired server name - the highlight will turn green as you begin to type.
5. Press Enter - the highlight will turn yellow.
6. Press S to save the new name.
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101
7. Press F2 to verify the new name in the Selection Menu.
Renaming a Blade Server
By default, each of IBM BladeCenter server is named “IBM-Blade01,” “IBM-Blade02,” and so
on.
1. When Paragon’s OSUI is on the screen, press F5 to go to the Administration Menu.
2. Select the Channel Configuration submenu, and press Enter.
3. Select the IBM BladeCenter’s channel.
4. Press G to bring up a Channel Configuration menu for the IBM BladeCenter servers.
5. Use the Ç and È keys to highlight the Name field of any server whose name you want to edit.
Figure 83 Renaming the IBM Blade Server’s Channel
6. Press Enter - the highlight will turn light blue.
7. Type the desired server name - the highlight will turn green as you begin to type.
8. Press Enter - the highlight will turn yellow.
9. Repeat steps 5 through 8 if you want to edit other servers’ names.
10. Press S to save the new name(s).
11. Press F2 to go to the Selection Menu and check whether the server names are changed.
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PARAGON II USER GUIDE
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CHAPTER 7: CONFIGURATIONS
103
Chapter 7: Configurations
The aim of the Main Units (such as P2-UMT1664“M”) and Stacking Units (such as
P2-UMT1664“S”) is to allow users to build the Paragon system to include additional channel
ports and the tiers up to three levels, so that more users and channels can be configured to control
more servers. The system does not need to be over-redundant in accessibility, but administrators
should consider the configurations illustrated in this chapter. In more complex stacked Paragon
setups, there are important guidelines about legal and illegal device configurations that must be
followed to ensure functionality.
Principles of Re-Connection
When a change is made to a connected tiered device, we recommended that power to all devices
is recycled, if possible. This includes the device where the connection is changed directly, as well
as all devices below it in the system architecture.
The sequence of power recycling should start from the HIGHEST tiered device and end with the
Base Unit (first-tier Paragon switch). For example, in a “Single Base” configuration (only one
Paragon switch as the Base Unit), if a connection change is made at a device on the third tier, the
sequence of power recycling should be as follows:
•
•
•
The third-tier device with the changed connection
The second-tier device connected to the third-tier device
The Base Unit
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Tiered Configurations
Standard Tiering Configurations
Common Guidelines for Tiering Configuration
•
•
Only Paragon I with hardware version HW3 (running Paragon II code) or Paragon II Main
Unit can serve as Base Units (first tier).
The version of Base Unit(s), both hardware and firmware, must always be later than or at
least equal to the version of other tier devices.
•
•
A maximum of three (3) tiers, including the Base Unit, is permitted.
Devices that are not Paragon switches but come with two or more channel ports, such as
Raritan MasterConsole, CompuSwitch, Z-CIM, or P2ZCIM, are treated as tier devices. These
devices cannot act as base devices in a Paragon II system and can be connected only to a
Base Unit or to a second-tier Paragon switch.
Note: The easiest way to determine if the hardware version of your Paragon I unit is HW3 is to
check the number of its stacking ports on the rear side. If there is only one stacking port, the
hardware version is HW3.
Guidelines for Single Base Configuration
A single base configuration could be two-tier or three-tier configuration. It is composed of one
Paragon Main Unit, serving as the Base Unit, and second-tier or even third-tier device(s).
Initialization
−
After all devices have been connected, power on the devices from UPPER tier to lower
tier. For example, power on the second-tier device(s) first and then the Base Unit in a
two-tier configuration.
−
After initialization, each tier device has an updated database.
Guidelines for changing connections of tier devices:
Example A: Relocating a higher-tier device (refer to dotted line)
1. Disconnect some or all of the user ports on the third-tier unit (UMT-3A) that connect to the
channel ports of the second-tier unit (UMT-2A) and re-connect the user ports to the channel
ports of another second-tier unit (UMT-2B).
2. Recycle the power of all impacted devices. This is recommended to build a clean database for
the Paragon switches. Sequence of recycling power is from the HIGHEST tier (third tier) to
the Base Unit. In our example: UMT-3A → UMT-2A→ UMT-2B → UMT-1.
3. The operation is the same for devices that are not Paragon switches.
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Guidelines for Multiple Base Configuration
A multiple base configuration could be two-tier or three-tier configuration. It is composed of
more than one Paragon Main Unit, serving as Base Units, and second-tier or even third-tier
devices.
Initialization
−
After all devices have been connected, power on the devices from UPPER tier to lower
tier. For example, power on the second-tier device(s) first and then the Base Units in a
two-tier configuration.
−
After initialization, each tier device has an updated database.
Guidelines for changing connections of tier devices:
Example A: Relocating a third-tier device with multiple second-tier connections (refer to red line
in the diagram):
1. Disconnect some or all of the user ports on an third-tier unit (UMT-3A) that connect to the
channel ports of second-tier units (UMT-2A and UMT-2C) and re-connect the user ports to
the channel ports of another second-tier unit (UMT-2B).
2. Recycle the power of all impacted devices. This is recommended to build a clean database for
the Paragon switches. Sequence of recycling power is from the HIGHEST tier (third tier) to
the Base Unit. In our example: UMT-3A→UMT-2A →UMT-2B →UMT-2C →UMT- 1A →UMT-
1B.
Example B: Relocating a second-tier device with multiple base connections (refer to blue line in
the diagram):
1. Disconnect some or all of the user ports on a tier unit (UMT-2C) that connect to the channel
ports of a Base Unit (UMT-1A) and re-connect those user ports to another Base Unit (UMT-
1B).
2. Recycle the power of impacted devices. This is recommended to build a clean database for
the Paragon switches. Sequence of recycling power is from the HIGHEST tier (second tier) to
the Base Unit. In our example: UMT-2C → UMT-1A → UMT-1B.
3. The operation is the same for devices that are not Paragon switches.
Red color Example A
Blue color Example B
Figure 85 Multiple Base Configuration
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Stacked Configurations
Definition of stacking configuration:
•
•
•
•
The Paragon II Stacking Unit expands the number of available channel ports in a single
switching unit. It does not add user ports.
−
P2-UMT1664S has four 68-pin expansion ports. Two are input ports and two are output
ports. P2-UMT832S has only one 68-pin expansion input port and one output port.
The Paragon II Main Unit comes with both of user ports and channel ports. It has a database
to store information such as system configuration, user profiles, channel configuration, etc.
−
P2-UMT1664M has two 68-pin expansion ports, and P2-UMT832M has one 68-pin
expansion port. These represent input ports.
One or more Paragon II Stacking Units connect to a Paragon II Main Unit through stacking
cables in a daisy chain connection – that is, the expansion port of a P2-UMT832M connects
to the expansion output port of a P2-UMT832S, and the expansion input port of this P2-
UMT832S connects to the expansion output of another P2-UMT832S to form a daisy chain.
The Main Unit can be a Base Unit or a second-tier or third-tier unit.
−
The Stacking Unit that connects to a Main Unit becomes an automatic extension of the
Main Unit.
System Constraints:
•
•
The Base Unit should be a P2-UMT1664M / P2-UMT832M Main Unit.
The Base Unit’s hardware and firmware versions must always be the latest released version
of Paragon II product in a closed configuration system.
•
A Paragon I product with hardware version HW3 (running Paragon II firmware) can
accommodate only one Stacking Unit.
Note: The easiest way to determine if the hardware version of your Paragon I unit is HW3 is to
check the number of its stacking ports on the rear side. If it has only one stacking port, the
hardware version is HW3.
•
•
•
Up to three P2-UMT832S units (Stacking Units) can be connected to one P2-UMT832M unit
(Main Unit).
Only one P2-UMT1664S unit (Stacking Unit) can be connected to one P2-1664M unit (Main
Unit).
A maximum of 128 channel ports (Main Unit + Stacking Units) is permitted. When a P2-
UMT1664M unit acts as the Main Unit, only one P2-UMT1664S Stacking Unit can be in
daisy chain with it. When a P2-UMT832M unit acts as the Main Unit, up to three P2-
UMT832S Stacking Units can be in the daisy chain.
•
•
You cannot mix unlike configurations of Main Units and Stacking Units. For example, you
cannot use a P2-UMT832S Stacking Unit with a UMT1664 Main Unit and vice-versa.
These cannot be used as Stacking Units: P2-UMT1664M, P2-UMT832M, UMT1664,
UMT832 (Paragon I with hardware version HW3).
Important: Never power off a Stacking Unit when it is still CONNECTED to a Main Unit.
Doing so will cause the channel color display on the OSUI Selection Menu to become
incorrect. To power off the Stacking Unit, you must disconnect it from the Main Unit
additional information.
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Standard Stacking Configurations
This section shows both of supported and unsupported connection configurations. In the diagrams
of this section, two letters “I” and “O” are used for the following meaning:
I
Input
O
Output
Single Base with Stacking
Example A: Non-blocked System – P2-UMT1664M
Standard configuration – any user can access any channel port in the system.
Figure 86 Stacking - Single Base Configuration with P2-UMT1664M and P2-UMT1664S
Example B: Non-blocked System – P2-UMT832M
Standard configuration – any user can access any channel port in the system.
Figure 87 Stacking - Single Base Configuration with P2-UMT832M and P2-UMT832S
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Example D: P2-UMT832M -- Stacked and Tiered
Standard configuration – any user can access any channel port in the system.
Figure 89 Stacking - Single Base Configuration with P2-UMT832M and P2-UMT832S
Example E: ILLEGAL Configuration
Illegal configurations are those that are not currently supported by Paragon.
Figure 90 ILLEGAL Stacking - Single Base Configuration with P2-UMT1664M and P2-UMT832S
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Example F: ILLEGAL Configuration
Figure 91 ILLEGAL Stacking - Single Base Configuration with P2-UMT1664M and P2-UMT1664S
Example G: ILLEGAL Configuration
Figure 92 ILLEGAL Stacking - Single Base Configuration with P2-UMT1664M and P2-UMT832S
Example H: ILLEGAL Configuration
Figure 93 ILLEGAL Stacking - Single Base Configuration with P2-UMT1664M and two P2-UMT1664S
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Non-Standard Tier Configurations
Guidelines for Existing Firmware Versions
Non-Standard tier configurations are those configurations supported by Paragon II, but require
special procedures in order to function properly. These include:
•
•
•
Triangle Configuration
Single Diamond Configuration
Redundant Configuration
Recovery:
−
After any re-connection subsequent to the Non-Standard tier configuration, all Paragon
switches should undergo a FUNC reset to clear the database. See Reset Unit under
Paragon II Front Panel Display and Controls in Chapter 2 for more information on
clearing the database. This procedure should be performed starting from the third-tier
device down to the Base Unit.
−
−
−
Whenever a third-tier Paragon switch is replaced, all of the second-tier and base-tier
Paragon switches should undergo a FUNC reset.
Whenever a second-tier Paragon switch is replaced, all of the base-tier Paragon switches
should undergo a FUNC reset.
Whenever a base-tier Paragon switch is replaced, only the new Paragon switch should
undergo a FUNC reset.
Triangle Configuration
The following procedure must be followed to ensure this configuration functions properly:
After re-connection, all Paragon switches must undergo a FUNC reset to clear the switch
more information on clearing the database. This procedure should be performed starting from the
third-tier device down to the Base Unit.
−
Execute the FUNC reset in the following order: UMT-3 → UMT-2 → UMT-1.
Figure 94 Triangle Configuration
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Diamond Configurations
Single diamond configuration:
A user configured on the second tier and connected to UMT-2A has access only to UMT-3A,
while a user connected to UMT-2B can access both UMT-3A and UMT-3B. The base-tier
(UMT-1) administrator has access to all Paragon switches in the single diamond configuration.
The following procedure must be followed to ensure this configuration functions properly:
−
After re-connection, all Paragon switches should undergo a FUNC reset to clear the
Chapter 2 for more information on clearing the database. This procedure should be
performed starting from the third-tier device down to the Base Unit.
Execute the FUNC reset in the following order: UMT-3A → UMT-2A → UMT-2B →
UMT-1.
−
Figure 95 Single Diamond Configuration
Double diamond configuration
Officially, the Double Diamond configuration is NOT a Raritan-approved solution if stacking
units or P2-HubPac is included in the configuration. Therefore, it is highly recommended to avoid
this configuration especially when using Paragon II stacking units or the P2-HubPac.
Figure 96 Double Diamond Configuration
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Redundant Configuration
These configurations are simply more complex configurations, and might be used to ensure
redundancy; every Base Unit is configured to another, in case of individual system failure.
The procedure outlined below must be followed to ensure this configuration functions
properly:
−
After installation, all Paragon switches should undergo a FUNC reset to clear the
Chapter 2 for more information on clearing the database. This procedure should be
performed starting from the third-tier device down to the Base Unit.
Execute the FUNC reset in the following order: UMT-3A → UMT-3B → UMT-2A →
UMT-2B → UMT-1A → UMT-1B.
Whenever a third-tier Paragon switch is replaced, all of the second-tier and base-tier
Paragon switches should undergo a FUNC reset.
Whenever a second-tier Paragon switch is replaced, all of the base-tier Paragon switches
should undergo a FUNC reset.
Whenever a base-tier Paragon switch is replaced, only the new Paragon switch should
undergo a FUNC reset.
−
−
−
−
Figure 97 Redundant Configuration
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In order to make a redundant configuration system operate more efficiently, the following
connection scheme between tiers is recommended:
−
−
−
Assume there are two Paragon Base Units: UMT-1A and UMT-1B
Assume there are three second-tier Paragon switches: UMT-2A, UMT-2B, and UMT-2C
Channel connection of UMT-1A
ƒ
ƒ
ƒ
Channel ports 3*N+1 (1, 4, 7….) connect to UMT-2A user ports sequentially,
starting from user port 1
Channel ports 3*N+2 (2, 5, 8….) connect to UMT-2B user ports sequentially,
starting from user port 1
Channel ports 3*N (3, 6, 9….) connect to UMT-2C user ports sequentially, starting
from user port 1
−
Channel connection of UMT-1B
ƒ
ƒ
ƒ
Channel ports 3*N+1 (1, 4, 7….) connect to UMT-2A user ports sequentially,
starting from the available user port.
Channel ports 3*N+2 (2, 5, 8….) connect to UMT-2B user ports sequentially,
starting from the available user port.
Channel ports 3*N (3, 6, 9….) connect to UMT-2C user port sequentially, starting
from the available user port.
Figure 98 Recommended Redundant Configuration Connection Scheme
Loop-Back Configuration
This dead-loop setup will cause Server database conflict and should therefore never be used.
Figure 99 Illegal Loop-Back Configuration
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117
Chapter 8: Firmware Upgrade
To incorporate the newest Paragon II features, you can upgrade Paragon II Main Units, Stacking
Units and user stations with the latest firmware on Raritan’s Website. Upgrade can be done via
network or the RS-232 connection.
General Update Procedure
Procedures for firmware upgrade of the Paragon II Main Unit, Stacking Unit, and user stations
(P2-UST, P2-EUST or P2-EUST/C) all include these major steps.
STEP 1: Download the latest firmware and release notes
STEP 2: Verify the connection between the device and the PC running Paragon
Update
STEP 3: (Optional) Verify the Stacking-related configuration
STEP 4: Launch the Paragon Update utility
STEP 1: Download the Latest Firmware and Release Notes
1. Use your browser to visit Raritan’s Firmware Upgrades Web page:
2. Click Paragon II to locate the latest firmware version for the device you want to upgrade.
3. Click that firmware.
4. Click START DOWNLOAD.
5. Click Save and specify the location to save the file.
6. After the download completes, unzip the downloaded file. The extracted files include the
newest Paragon Update utility, .hex files, etc. The .hex file is a firmware file.
7. For some versions, such as version 4.2, the associated release notes are not covered in the
downloaded firmware file, so locate the release notes and download it by repeating Steps 4 to
6.
8. Read the release notes for any necessary information.
STEP 2: Verify the Connection between the Device and the PC Running
Paragon Update
The device intended to upgrade must be connected to the PC that will run the Paragon Update
utility. There are two types of connections depending on your device.
•
Network: If your device comes with a LAN port, such as Paragon II Main Unit, upgrade it by
connecting it to the network and assigning an IP address to it. However, for Paragon II
Stacking Unit, it must be upgraded by connecting to the Main Unit which is connected to the
network.
•
RS-232 Cable: For those devices without the network port, such as user stations, this is the
only method to upgrade them. Connect the device to one of the serial ports of the PC that runs
the Paragon Update utility via the RS-232 cable.
Note: One DB9 male-to-female serial (RS-232) cable is shipped with the user station. It is a
direct cable that can be used to upgrade the firmware with TXD, RXD and GND signals.
STEP 3: (Optional) Verify the Stacking-Related Configuration
This step is necessary when any Stacking Unit is connected to the Main Unit and the firmware
upgrade of Stacking Units is desired. For regular firmware upgrade which does not involve the
boot loader or failsafe feature, Paragon allows you to update the Main Unit and “ALL” Stacking
Units that are connected to it in one single operation.
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Before upgrading the Stacking Units, ensure these requirements are met.
•
•
The Stacking Units are properly connected to the Main Unit and powered on.
The “Stacking Support” setting in the Main Unit corresponds to the number of connected
Stacking Units, that is, if there are three Stacking Units connected to the Main Unit, set the
setting to 3. See the “Stacking Support” section under Paragon II Front Panel Display and
Controls in Chapter 2 for additional information.
•
The value of the “Set Stack ID” setting in every connected Stacking Unit is unique: 1 up to 3.
information.
Note: For “special” firmware upgrade involving the boot loader or failsafe feature, only one
Stacking Unit is allowed to be connected to the Main Unit at one time. Refer to the Stacking
STEP 4: Launch the Paragon Update Utility
Specify the device(s) to upgrade and the appropriate firmware in the Paragon Update utility. Note
that Paragon Update utilized to upgrade devices must be the latest version which is extracted
from the downloaded firmware’s ZIP file. Its filename is “ParagonUpdate_XXX.exe” (XXX
represents the version). This is to ensure the upgrade is performed successfully.
1. Double click “ParagonUpdate_XXX.exe.”
2. Enter the information of the device that you want to upgrade in the Paragon Update utility,
including the device’s name, IP address or the number of the serial port where the device
connects, etc.
3. Select the device by checking its check box ( ).
4. Click Load Hex File and navigate to select the appropriate firmware file.
5. Click Send To Paragon.
6. Click Yes. Then the utility starts to upgrade the selected device. If the device is a Main Unit,
the Main Unit and every Stacking Unit (if any) connected to it are upgraded at the same time.
For details on the operation of the Paragon Update utility, see Paragon Manager User Guide.
Note: Usually the .hex file for updating the firmware of both the Main and Stacking Units is the
one whose name is “P2-XXX” (XXX represents the version) unless you are updating these units
for obtaining failsafe upgrade feature or it is an update failure case for the Stacking Unit. If so,
please refer to later sections in this chapter for the appropriate .hex file.
Failsafe Upgrade Feature
In the past, whenever a firmware update failure occurred on the Paragon II Main Unit, Stacking
Unit or a P2-UST user station, a return to Raritan is required for function restoration. Now
Raritan provides the FAILSAFE upgrade capability, which enables you to restore its function
back to normal by yourself when any update failure occurs.
The following table lists the firmware and/or boot loader versions required for different devices to
support the failsafe upgrade feature.
DEVICE
REQUIRED VERSION
Main Unit
Firmware version: Any version after 3B0K
Boot Loader version: 0C4 or later
Stacking Unit
Main Unit’s Firmware version: 3E5 or later
Stacking Unit’s Boot Loader version: 0C5 or later
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DEVICE
REQUIRED VERSION
P2-EUST or P2-EUST/C
user station
Any version
P2-UST user station
Firmware version: 1F9 or later
Note: Boot Loader is displayed as “F/W Loader” on the Front Panel LCD display.
The above-mentioned devices in Paragon II 4.2 or later version are already implemented with the
failsafe upgrade feature. If your devices belong to earlier versions, you can simply upgrade them
with the appropriate Paragon Update utility (version 2.4.1 or later). See next sections for how to
upgrade different devices for failsafe upgrade feature.
Main Units
Updating Main Units for Failsafe Upgrade Feature
To obtain the failsafe capability for your Paragon II Main Unit, you must follow three major steps.
STEP 1: Remove the Stacking Units
STEP 2: Upgrade the boot loader
STEP 3: Upgrade the firmware code
Important: During the boot loader upgrade process, it is not accessible to the Main
Unit’s settings. Therefore, please note down your Main Unit’s IP address before starting
the upgrade process.
STEP 1: Remove the Stacking Units
If any Stacking Unit(s) is connected to the Main Unit, remove all of them.
1. Disconnect any Stacking Unit(s) from the Main Unit.
2. Set the Main Unit’s stacking support to “0.” See the “Stacking Support” section under
Paragon II Front Panel Display and Controls in Chapter 2 for additional information.
3. The Main Unit restarts itself.
STEP 2: Upgrade the Boot Loader
Although you may upgrade the Main Unit through TCP/IP, it is highly recommended to upgrade
the boot loader by connecting the cross-over network cable between the Main Unit and the PC
with Paragon Update to avoid any possible risk.
for additional information.
2. Launch the Paragon Update utility, and select “R-P2BL-0C4.hex” as the firmware update file.
See Paragon Manager User Guide for additional information.
3. Wait until the upgrade process finishes.
Important: Interrupting the upgrade process could result in permanent damage to
the system.
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4. When the update completes, a message “Device Update Successful” appears on the VGA
monitor. The Main Unit’s LCD panel displays the following message, which indicates the
boot loader is upgraded successfully.
Figure 100 Main Unit -- Boot Loader Successfully Upgraded
STEP 3: Upgrade the Firmware Code
Main Unit with the latest firmware whose name is “P2-XXX.hex” (XXX represents the version).
Verify the Firmware Version
Use the Function Menu on the Front Panel to check the firmware version. See Paragon II Front
Panel Display and Controls in Chapter 2 for more information.
Recovering Main Units after Upgrade Failure
When any upgrade failure takes place, you can simply return the function back to normal with the
Main Unit’s failsafe capability.
1. Check the Front Panel LCD display to see whether the Main Unit enters the boot loader mode
as shown below:
Figure 101 Boot Loader Mode of the Main Unit
If not, press and hold Y and Z on the Front Panel of the Main Unit simultaneously, and
power cycle the Main Unit at the same time. This forces it to enter the boot loader mode.
2. Repeat the same upgrade procedure: activate the Paragon Update utility again, select the
same firmware file that was chosen when the upgrade failure occurred, and click the “Send
To Paragon” button. For details on the operation of the Paragon Update utility, see Paragon
Manager User Guide.
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Stacking Units
Updating Stacking Units for Failsafe Upgrade Feature
If the boot loader version of your Stacking Unit is older than 0C5, it does not have the failsafe
capability, and you must upgrade it if the failsafe feature is desired. The upgrade of the Stacking
Unit for failsafe capability requires these requisites:
•
•
Keep only one Stacking Unit connected to the Main Unit at one time.
The Main Unit must be implemented with Paragon II 4.2 firmware or later as detailed below.
FIRMWARE PART
VERSION
Boot loader
Firmware code
0C4 or later
3E5 or later
The major upgrade procedures may vary depending on the situation of your devices. For example,
if the boot loader version of your Main Unit is already 0C4 and the firmware version is 3E5, you
can skip STEP 1 below.
STEP 1: Update the Main Unit’s boot loader to 0C4 and firmware to 3E5 or later
STEP 2: Keep only one Stacking Unit connected
STEP 3: Update the Stacking Unit’s Firmware
STEP 1: Update the Main Unit’s Boot Loader to 0C4 and Firmware to 3E5 or Later
There are two types of scenarios:
•
The boot loader version of the Main Unit is earlier than 0C4 --- you must upgrade its boot
in this chapter for details.
•
The boot loader version of the Main Unit is 0C4 or later, but its firmware code is earlier than
3E5 --- download the firmware of version 4.2 or later, and upgrade it by following the steps
P2-XXX.hex (XXX represents the version).
STEP 2: Keep Only One Stacking Unit Connected
To upgrade the Stacking Unit for obtaining the failsafe capability, only one unit is allowed to
connect to the Main Unit at one time. If there are more than one Stacking Unit or no Stacking
Unit connected to the Main Unit, you must do the following:
1. Power off the Main and Stacking Units.
2. Connect only one Stacking Unit to the Main Unit.
3. Power on the Stacking Unit first.
4. Power on the Main Unit.
II Front Panel Display and Controls in Chapter 2 for additional information.
Unit in Chapter 2 for additional information.
7. Power off both units.
8. Power on the Stacking Unit.
9. Power on the Main Unit.
STEP 3: Update the Stacking Unit’s Firmware
Both of the firmware code and boot loader will be updated after the following is done.
1. Make sure the Main Unit is connected, via network, to the PC that will run Paragon Update.
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2. Launch the Paragon Update utility, and choose the .hex file, “R-P2SBL-0C5.hex,” as the
firmware file, and then click the “Send To Paragon” button. For details on the operation of
the Paragon Update utility, see Paragon Manager User Guide.
Important: Do NOT interrupt the upgrade process. Otherwise it results in permanent
damages.
3. Stacking Unit automatically restarts itself after the update completes.
Verify the Firmware Version
Use the Function Menu on the Front Panel to check the firmware version. See Paragon II Front
Panel Display and Controls in Chapter 2 for more information.
Recovering Stacking Units after Upgrade Failure
If a Stacking Unit encounters the update failure, with its failsafe capability, you can restore the
Stacking Unit’s function by yourself.
1. Make sure only one Stacking Unit (the one that encounters the update failure) is connected to
Failsafe Upgrade Feature for instructions.
2. Check the Front Panel LCD display on the Stacking Unit to see whether it enters the boot
loader mode as shown below:
Figure 102 Boot Loader Mode of the Stacking Unit
If not, press and hold FUNC and ESC on the Front Panel of the Stacking Unit simultaneously,
and power cycle the Stacking Unit at the same time. This forces it to enter the boot loader
mode.
Stacking Unit, but you must choose the .hex file, “R-P2SBL-0C5.hex,” as the firmware file.
User Stations
Updating User Stations for Failsafe Upgrade Feature (P2-UST Only)
The failsafe capability is a standard feature of the P2-EUST and P2-EUST/C. P2-UST with a
version older than 1F9 does not have this feature. For an older P2-UST, you can simply upgrade
its firmware to get the failsafe feature.
filename for upgrading the P2-UST user station for failsafe capability is “V5_1F9.hex” or later.
Verify the Firmware Version
On the upgraded user station, activate the OSUI screen, and press F8 to display the user station’s
version information.
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CHAPTER 8: FIRMWARE UPGRADE
123
Recovering User Stations after Upgrade Failure
As long as your user station has the failsafe capability, you can restore its function whenever the
upgrade failure occurs.
1. Power cycle the user station.
2. Repeat the same upgrade process until the upgrade is finished successfully.
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PARAGON II USER GUIDE
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APPENDIX A: SPECIFICATIONS
125
Appendix A: Specifications
PARAGON II
SWITCH
DESCRIPTION
DIMENSIONS
WEIGHT
POWER
P2-UMT1664M
16 users x 64 server
ports, expansion slot,
stacking port, network
port
17.32" (W) x 11.41" (D) x 3.5" (H) 12.52 lbs
100V/240V
50/60 Hz 0.6A
440mm (W) x 290mm (D) x 89mm (H)
5.68 kg
P2-UMT832M
8 users x 32 server
ports, expansion slot,
stacking port, network
port
17.32" (W) x 11.41" (D) x 1.75" (H)
440mm (W) x 290mm (D) x 44mm (H)
9.83 lbs
4.46 kg
100V/240V
50/60 Hz 0.6A
P2-UMT442
P2-UMT242
4 users x 42 server
ports, expansion slot,
network port
17.32" (W) x 11.41" (D) x 1.75" (H)
440mm (W) x 290mm (D) x 44mm (H)
10.13 lbs
4.59 kg
100V/240V
50/60 Hz 0.6A
2 users x 42 server
ports, network port
17.32" (W) x 11.41" (D) x 1.75" (H)
440mm (W) x 290mm (D) x 44mm (H)
10.03 lbs
4.54 kg
100V/240V
50/60 Hz 0.6A
PARAGON II
DESCRIPTION
DIMENSIONS
WEIGHT
POWER
STACKING UNIT
P2-UMT1664S
64 expansion server
ports for stacking with
P2-UMT1664M
17.32" (W) x 11.41" (D) x 3.5" (H) 11.99 lbs
440mm (W) x 290mm (D) x 89mm (H)
100V/240V
50/60 Hz 0.6A
5.44 kg
P2-UMT832S
32 expansion server
ports for stacking with
P2-UMT832M unit
17.32" (W) x 11.41" (D) x 1.75" (H) 8.99 lbs
100V/240V
50/60 Hz 0.6A
440mm (W) x 290mm (D) x 44mm (H)
4.08 kg
PARAGON II
DESCRIPTION
DIMENSIONS
WEIGHT
POWER
USER STATION
P2-UST
Analog access point
with PS/2, USB and
Sun consoles
11.4” (W) x 10.1” (D) x 1.75” (H)
290mm (W) x 255mm (D) x 44mm (H)
4.3 lbs
1.9 kg
100V/240V
50/60 Hz 0.6A
P2-EUST
Analog access point that 11.4” (W) x 10.1” (D) x 1.75” (H)
4.3 lbs
1.9 kg
100V/240V
50/60 Hz 0.6A
provides enhanced
video for PS/2, USB
and Sun consoles
290mm (W) x 255mm (D) x 44mm (H)
P2-EUST/C
Analog access point that 11.4” (W) x 10.1” (D) x 1.75” (H)
4.3 lbs
1.9 kg
100V/240V
50/60 Hz 0.6A
provides enhanced
video for USB consoles
and a built-in card
reader for
290mm (W) x 255mm (D) x 44mm (H)
authentication
P2-USTIP1
P2-USTIP2
Remote digital access
point for one KVM/IP
user
17.2” (W) x 11.46” (D) x 1.72” (H)
440mm (W) x 291mm (D) x 44 mm
(H)
8.05 lbs
115V/230V
(3.65 kg)
50/60 Hz 0.3A
Remote digital access
point for two KVM/IP
users
17.2” (W) x 11.46” (D) x 1.72” (H)
440mm (W) x 291mm (D) x 44 mm
(H)
8.16 lbs
(3.7 kg)
115V/230V
50/60 Hz 0.6A
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PARAGON II USER GUIDE
PARAGON
DESCRIPTION
DIMENSIONS
WEIGHT
CIMS
P2CIM-APS2
CIM for PS/2., provides
automatic skew
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.20 lb
0.07 kg
compensation with P2-
EUST or P2-EUST/C
P2CIM-APS2-B
CIM for IBM
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.20 lb
0.07 kg
BladeCenter with PS/2,
provides automatic
skew compensation with
P2-EUST or
P2-EUST/C
P2CIM-ASUN
P2CIM-AUSB
P2CIM-AUSB-C
CIM for SUN, provides
automatic skew
compensation with P2-
EUST or P2-EUST/C
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.13 lb
0.06 kg
CIM for USB, provides
automatic skew
compensation with P2-
EUST or P2-EUST/C
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.20 lb
0.07 kg
CIM for USB, provides
automatic skew
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.20 lb
0.07 kg
compensation, and
emulates a card reader
when used with
P2-EUST/C
P2CIM-AUSB-B
CIM for IBM
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.20 lb
0.07 kg
BladeCenter with USB,
provides automatic
skew compensation with
P2-EUST or
P2-EUST/C
P2CIM-PWR
CIM for Integrated
Power Control
1.3” (W) x 3.0” (D) x 0.6” (H)
32mm (W) x 77.4mm (D) x 15.6mm (H)
0.066 lb
0.03 kg
P2CIM-APS2DUAL
CIM that allows IPC to
expand in order to
1.42” (W) x 3.39” (D) x 0.65” (H)
36mm (W) x 86mm (D) x 16.5mm (H)
0.17 lb
0.08 kg
double the number of
users, and provides
automatic skew
compensation with P2-
EUST or P2-EUST/C
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APPENDIX A: SPECIFICATIONS
127
CAT5 Cable Guidelines
Use only straight-through-pinned four-pair (eight-wire) Category 5 unshielded twisted pair (UTP)
cables, terminated with standard RJ45 plugs, for the CAT5 cabling links in your Paragon system.
If your existing CAT5 site-wiring system meets these requirements, feel free to send the signals
through your site’s patch panels, existing wiring, etc., but you should keep the number of patches
and splices to a minimum to avoid degrading the video signals. Maximum end-to-end cabling
distance from any server to any user station should not exceed 1000 feet (304 m).
Please note that although users and servers can be located up to 1000 feet apart, for optimal video
quality, limit cable length between the user station and CIM to less than 100 feet (30.5 m). For
good video quality, limit cable length between the user station and CIM to less than 500 feet (152
m).
Looking into an RJ45 socket on any Paragon component, or looking at the cable plug from
behind with the tab on the bottom, Pin 1 should be on the left and Pin 8 on the right, and the wires
should be arranged this way, as per the TIA-568B standard:
Pin
1
Color
Function
Pair
White/Orange
Orange/White
White/Green
Blue/White
White/Blue
Green/White
White/Brown
Brown/White
TX (transmit signals)
Pair 2
Pair 2
Pair 3
Pair 1
Pair 1
Pair 3
Pair 4
Pair 4
2
RX (receive signals)
3
TX
RX
TX
RX
TX
RX
4
5
6
7
8
Figure 103 Cat5 Cable Diagram
Part
Cat5 cable
RJ45 connector
Pin
Color
A
B
C
W
G
White
Green
Orange
Blue
O
BL
BR
Brown
Note: Use the configuration for the T568A OR the configuration for T568B.
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PARAGON II USER GUIDE
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APPENDIX B: USER STATION DIRECT MODE
129
Appendix B: User Station Direct Mode
A Paragon user station set to Direct Mode can be directly connected to a Paragon CIM, either
temporarily for emergency “crash cart” access or permanently for non-switched extension
purposes, without having to go through a Paragon Base Unit.
To create a “Direct Mode” connection:
Paragon System with a Single Matrix Switch in Chapter 2 to attach the CIM to the server.
2. If you have not already done so, plug in and power on your server or computer.
3. Power off the user station.
4. Run CAT5 cabling directly between the user station and the CIM.
5. Power on the user station. It should display a “DIRECT Mode: CIM connected” message on
the screen.
While the user station is in Direct Mode, if the CAT5 cabling between the user station and the
CIM becomes disconnected at any point for more than three to four seconds, the user station will
exit Direct Mode. To re-establish Direct Mode, repeat the above steps.
Figure 104 “Direct Mode” Connection Pattern
A
B
C
D
E
Server
CIM
Cat5 cable
User station
Monitor, keyboard and mouse (connected to the user station)
To return to normal operation from “Direct Mode”:
1. Power OFF the user station.
2. Disconnect the opposite end of the CAT5 cabling from the CIM.
3. Connect the opposite end of the CAT5 cabling to a user port of a Paragon Base Unit.
4. Run other CAT5 cabling from the channel port of a Paragon Base Unit to the CIM.
5. Power ON the user station.
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PARAGON II USER GUIDE
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APPENDIX C: TIERING AND COMPATIBILITY
131
Appendix C: Tiering and Compatibility
Tiering Matrix
BASE TIER
UMT x HW2
UMT x HW3 with
3A3 Firmware
UMT x HW3 with
3.2 Firmware2
P2-UMT1664M/
832M/442/242
P2-UMT1664M /
832M/442/242
3
P2-UMT1664S/832S1
Stack1
Stack1
UMT x HW3 with 3.2
Firmware2
3
3
UMT x HW3 with 3A3
Firmware
3
3
3
UMT x HW2
UKVMSPD Z-CIM
P2ZCIM
3
3
3
3
3
3
3
3
3
3
3
3
AUATC
3
3
3
3
3
3
IBMX-330
HubPac
3
3
3
P2-Hubpac
Blade CIMs
3
As a general rule, the very latest hardware and firmware should reside on the lowest tier (first
tier).
1. Stacking Unit has no user ports so it cannot be cascaded as an upper tier to a lower tier switch.
2. UMT x HW3 has no memory card slot, so maximum servers/expandability will be 1800
servers.
Note: The easiest way to determine if the hardware version of your Paragon I unit is HW3 is to
check the number of its stacking ports on the rear side. If there is only one stacking port, the
hardware version is HW3.
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PARAGON II USER GUIDE
Compatibility Matrix
Paragon I
Paragon II
Feature/Component
HW2/2Z
HW3 (3A3
Firmware)
HW3 ( P2
Firmware)
HW4M or above
Y-CIMs
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
C, P, PD CIMs
UKVMSPD Z-CIMs
P2ZCIMs
P2-EUST or
P2-EUST/C
No
No
Yes
(UMT-3E0 and
above)
Yes
(UMT-3E0 and
above)
P2-UST (V5)
UST1 (V1)
No
No
Yes
Yes
(UMT-3B0K and
above/UST-1A7
and above)
Yes
(with 4L9P
Firmware)
Yes
(with 4L9P
Firmware)
Yes
(with 5J1
Firmware/
FPGA-0C and
above)
Yes
(with 5J1
Firmware/
FPGA-0C and
above)
P2-USTIP1/2
No
No
Yes
No
Yes
Yes
No
Yes
Yes
No
Stacking ready
Hubpac8-RK
P2-Hubpac
Yes
No
Yes
No
Yes
Yes
Yes
Paragon Manager
No
No
Yes
via LAN
Network Firmware
upgrade
No
No
No
No
No
Yes
Yes
Integrated Power
Control
Yes
Maximum Servers -
1664
N/A
1,800
1,800
10000
with optional
memory card
Maximum Servers -
832
1,800
1,800
1,800
1,800
1,800
1,800
10000
with optional
memory card
Maximum Servers -
442
10000
with optional
memory card
Maximum Servers -
242
1,800
1,800
127
1,800
1,800
127
1,800
1,800
127
1,800
Maximum Servers -
2161
N/A
Maximum User Names
512
with optional
memory card
PCCI compatibility
Yes - as a 2nd
tier
Yes - as a 2nd
tier
No1
No1
1. PCCI compatibility is not available for Paragon version 4.2 and 4.3 only, but remains available
for earlier versions.
Note: Only one Stacking Unit can be connected per Paragon I HW3 switch.
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APPENDIX C: TIERING AND COMPATIBILITY
133
Double Diamond Configuration:
Officially, the Double Diamond configuration is NOT a Raritan-approved solution if stacking
units or P2-HubPac is included in the configuration. Therefore, it is highly recommended to avoid
this configuration especially when using Paragon II stacking units or the P2-HubPac.
Figure 105 Double Diamond Configuration
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PARAGON II USER GUIDE
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APPENDIX D: PARAGON II RACK MOUNT
135
Appendix D: Paragon II Rack Mount
Paragon II user stations and most matrix switches can be mounted in 1U (1.75", 4.4 cm) of
vertical space in a standard 19" equipment rack, except that P2-UMT1664M shall be mounted in
2U (3.5", 8.9 cm) of space. To rackmount a matrix switch, use the brackets and screws that came
with the unit; to rackmount a user station, use Raritan’s RUST-LM304 rackmount kit. (If you lose
or damage a switch’s brackets, replace them with the RUMT-1U-LM304 kit for any 1U switch or
RUMT-2U-LM304 for a P2-UMT1664M.) You can mount a matrix switch or user station facing
the front of the rack or facing the rear.
Forward Mount
The steps correspond to the numbers in the following diagrams.
1. Secure the cable-support bar to the back end of the side brackets using two of the included
screws.
2. Slide the user station or matrix switch between the side brackets, with its rear panel facing the
cable-support bar, until its front panel is flush with the “ears” of the side brackets.
3. Secure the user station or switch to the side brackets using the remaining included screws
(three on each side).
4. Mount the entire assembly in your rack and secure the side brackets’ ears to the rack’s front
rails with your own screws, bolts, cage nuts, etc.
5. When you attach cables to the connectors on the rear panel of the user station or switch, drape
them over the cable-support bar.
Figure 106 Front Rackmount of a P2 Switch
Figure 107 Front Rackmount of a P2 User Station
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PARAGON II USER GUIDE
Rear Mount
The steps correspond to the numbers in the following diagrams.
1. Secure the cable-support bar to the front end of the side brackets, near the side brackets’
“ears,” using two of the included screws.
2. Slide the user station or matrix switch between the side brackets, with its rear panel facing the
cable-support bar, until its front panel is flush with the back edges of the side brackets.
3. Secure the user station or switch to the side brackets using the remaining included screws
(three on each side).
4. Mount the entire assembly in your rack and secure the side brackets’ ears to the rack’s front
rails with your own screws, bolts, cage nuts, etc.
5. When you attach cables to the connectors on the rear panel of the user station or switch, drape
them over the cable-support bar.
Figure 108 Rear Rackmount of a P2 Switch
Figure 109 Rear Rackmount of a P2 User Station
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APPENDIX E: CONNECTING SERIAL DEVICES TO PARAGON II SYSTEM
137
Appendix E: Connecting Serial Devices to
Paragon II System
Introduction to Serial CIMs
To connect an ASCII serial device, LAN/WAN component or a server through a serial port
(RS-232) to the Paragon II system, use one of our serial CIMs. They are P2CIM-SER,
P2CIM-SER-EU and AUATC. These CIMs can emulate an ASCII terminal and convert the serial
data from the ASCII device to VGA video (800x600x60) and PS/2 keyboard signals. This
conversion allows users to access and operate any ASCII serial device connected to the Paragon
II system.
The table lists the port difference of the serial CIMs:
MODEL
P2CIM-SER
P2CIM-SER-EU
AUATC
SERIAL PORT
LOCAL PORT
3
3
3
3
Usually the use of P2CIM-SER or P2CIM-SER-EU is enough to satisfy your needs to access a
serial device, unless you need to connect a local PS/2 or Sun keyboard and a VGA monitor to the
device. In that case, choose AUATC, which provides a local port.
Here are some useful features of serial CIMs:
•
Interoperates with an ASCII device in the On Line Mode as if the device were attached to a
text terminal
•
Edits, copies, marks, and/or resends data to the ASCII serial device or server in the Buffer
Edit Mode
•
•
Maintains eight pages of data in a circular buffer
Provides 12 programmable keys for frequently-used character strings or commands
Installing a Serial CIM
Take these steps to attach a serial CIM to the serial port of a serial device or server and to your
Paragon II system.
Installing P2CIM-SER or P2CIM-SER-EU
The installation of P2CIM-SER or P2CIM-SER-EU is quite easy.
1. Connect the CIM to a serial port on the serial device or server, using its serial DB9 connector.
2. Connect the CIM to the Paragon system using a standard Category 5e UTP cable.
3. Connect the CIM’s USB connector to a powered USB port, or to a separately available
Raritan PWR-SER-4 power adapter, to obtain power.
For additional information on the installation, see Paragon and Dominion KX Serial Device
CIM User Guide. This user guide can be downloaded from Raritan’s Website:
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PARAGON II USER GUIDE
Installing AUATC
1. Run an appropriate cable from AUATC’s DB25 female DTE connector to the device’s serial
port. The type of cable will depend on what type of connector the port is and whether it’s
pinned as DTE (for a data source/destination such as a server) or DCE (for a data-
communicating device such as a modem). Here are the product codes of some cables we
recommend if the port is:
a. DB9 male DTE (most PCs, some routers, etc.)
b. DB25 male DTE (some older PCs, routers, etc.)
c. DB25 female DCE (many external modems, etc.)
If the device has some other type of serial port, call Raritan Technical Support.
2. If you need temporary “crash cart” access or permanent local control, you can set up a “local
user station” (consisting of a keyboard and VGA monitor only) to AUATC. The keyboard
can be either PS/2 or Sun type; a Sun keyboard will require a special setting in the Setup
Screen.
To set up a “local user station,” plug a PS/2 keyboard into AUATC’s 6-pin mini-DIN
connector, or a Sun keyboard into its 8-pin mini-DIN connector. Then plug a VGA monitor
into AUATC’s HD15 connector.
Note: This local station will contend for keyboard control with the remote user stations
attached to Paragon user stations based on a fixed one-second activity timeout. As soon as
there has been no keyboard activity from the local station for one second, a remote station
can take keyboard control, and vice versa.
3. Plug in and turn on the device. If possible, set it to communicate at 9600 bps, 8 data bits, no
parity, and 1 stop bit. (These don’t have to be the permanent serial settings, but the device
must be set this way to establish initial communication with AUATC; later you can configure
both the device and AUATC to better settings. If the device can’t be configured for these
settings, you’ll need to temporarily attach a server or other device that can be.)
4. Plug AUATC’s power supply into AUATC and a working AC outlet. If AUATC is installed
and operating properly, AUATC’s green LED will start blinking: once per second while the
CIM is idle, more quickly while it’s passing data in either direction.
5. Connect one end of a CAT5 UTP cable to the RJ45 port on AUATC. Connect the other end
of the cable to RJ45 channel port #1 on the back of one of your Paragon Base Units, or to the
RJ45 port on the back of a user station if you want Direct Mode access (see Appendix B:
User Station Direct Mode for additional information).
Operating a Serial CIM
P2CIM-SER or P2CIM-SER-EU
These CIMs provide different communication modes for you to operate the ASCII serial device.
•
On Line -- Communicating with an ASCII device. The terminal screen area displays the
interactions with the ASCII device.
•
•
•
Help -- Help screen displayed (Pressing Alt+F1 displays the Help screen.)
Set Up -- Setup screen displayed. (Pressing Alt+F2 or Alt+F3 enters set-up mode.)
Buffer Edit -- Buffer displayed. (Pressing Alt+F4 enters buffer review/edit mode.)
Raritan provides a detailed user guide about the operation and configuration of the two CIMs.
Please see Paragon and Dominion KX Serial Device CIM User Guide for additional
information. This user guide can be downloaded from Raritan’s Website:
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APPENDIX E: CONNECTING SERIAL DEVICES TO PARAGON II SYSTEM
139
AUATC
Screen Layout
AUATC produces eight-color video at 800 x 600 resolution, which can accommodate 32 lines of
80 text characters each. A typical ASCII terminal uses 24 lines, so AUATC uses the eight extra
lines to provide system-status and help information. These eight lines are divided so that four are
at the top of the screen and four are at the bottom.
Figure 110 AUATC Screen Layout (On Line Mode)
1
2
Cursor position and buffer page number
Communications status. The status can be one of the following:
• On Line Communicating with an ASCII device. The terminal screen area displays the
interactions with the ASCII device.
• Help Help screen displayed (Pressing Alt+F1 displays the Help screen.)
• Set Up Setup screen displayed. (Pressing Alt+F2 or Alt+F3 enters the set-up mode.)
• Buffer Edit Buffer displayed. (Pressing Alt+F4 enters the buffer review/edit mode.)
Firmware version
3
4
5
Terminal type and baud rate
Access indicator. It indicates one of the following:
• LOC Local port is active, either PS/2 keyboard or Sun keyboard
• RMT Remote port (RJ45) is active.
• NO No port is active.
Terminal screen area (24 lines x 80 characters)
6
7
Command keys that can be used with the screen currently displayed
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PARAGON II USER GUIDE
On Line Mode
When you operate AUATC in On Line Mode, the main screen area displays your interactions
with the ASCII device, as if it were the screen of an ASCII terminal. Simultaneously, the data
stream being output by the device is stored in an eight-page circular buffer, so you can not only
access and operate the device, but you can also review its historical data as needed. Because the
buffer is circular, it always retains the most recent eight pages of data from the device; the newest
data will overwrite the oldest data.
Conveniently, you may program any of the PC keyboard’s twelve function keys to trigger your
most-often-used data-stream commands. Pressing any key set this way causes Paragon II to send
the corresponding command to the device. During the online session, you can also send any of the
following key combinations (press and hold Ctrl or Alt, press and release the command key, and
release Ctrl or Alt) to control your communication with the device or to access AUATC’s help
and setup screens:
•
Ctrl + Break (the Pause/Break key next to the Scroll Lock key): Resets both AUATC and
the serial communication with the device.
•
Ctrl + S (not case-sensitive): Sends a command to the device to temporarily stop it from
sending any data; until the flow is allowed to resume, all output data will be queued by the
device.
•
Ctrl + Q (not case-sensitive): Sends a command to allow the device to resume sending data
after being halted by the CTRL + S command.
•
•
•
•
Alt + F1: Displays the Help screen.
Alt + F2: Displays the Setup screen.
Alt + F3: Displays the Set Up Programmable Keys screen.
Alt + F4: Switch to Buffer Edit Mode.
Help Mode
Figure 111 Help Screen
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APPENDIX E: CONNECTING SERIAL DEVICES TO PARAGON II SYSTEM
141
Buffer Edit Mode
AUATC stores the most recent eight pages of data from the attached ASCII device in a circular
buffer. After switching the AUATC from On Line Mode to Buffer Edit Mode by pressing Alt +
F4, you can review the contents of the buffer by moving the cursor with the arrow keys, Page
Up , Page Down , Home, and End. You can also edit the data in the buffer with Insert, Delete,
Backspace, and the other keys listed in the Help screen.
Figure 112 Buffer Edit Mode Screen
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PARAGON II USER GUIDE
Configuring AUATC
Press Alt + F2 to activate the Setup Screen, where you can select your desired serial-
communication parameters (baud rate, etc.) and local/remote output. The initial parameters will
always start at their factory defaults, so make sure that the serial port or device to which AUATC
is attached is temporarily configured for 9600 bps, 8 data bits, no parity, and 1 stop bit. (If the
port or device cannot support all of these settings, you must temporarily attach one that can.) Also,
if you want to perform initial configuration with a “local user station,” it must consist of a PS/2
keyboard and a VGA monitor.
Available data-rate (“Baud Rate”) settings are 2400, 4800, 9600, and 19,200 bps. You can select
even, odd, or no (“None”) parity; 7 or 8 data bits; and 1 or 2 stop bits (but 7 data bits requires 2
stop bits). The terminal type is fixed at VT100.
For local/remote connection, choose CAT5&LOCAL if you connect the AUATC both to a local
monitor via the VGA HD15 connector and to Raritan’s Paragon switch via the Cat5 port (RJ45);
choose LOCAL if the unit is connected to a local monitor only.
Figure 113 Setup Communication Screen
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APPENDIX E: CONNECTING SERIAL DEVICES TO PARAGON II SYSTEM
143
To program any of your keyboard’s twelve function keys with commands or data items you
frequently have to send the device, activate the Set Up Programmable Keys screen by pressing
Alt + F3. Once a string (with a maximum length of sixteen characters) has been assigned to a key,
pressing that key while in On Line Mode will send the entire string to the device.
Figure 114 Set Up Programmable Keys Screen
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Troubleshooting AUATC
If you do not get a device prompt:
1. If AUATC’s screen is displayed on your monitor with the top and bottom help windows,
make sure that it indicates On Line status. If not, press Esc to return to On Line Mode.
2. Make sure that AUATC and the attached device are both receiving power. AUATC’s power
supply should be securely connected to both AUATC and a working outlet. Its LED (next to
the 6-pin mini-DIN PS/2 mouse connector) should flicker quickly if data is being transmitted
and blink once per second at other times.
3. Make sure that the cable between AUATC and the device is securely attached at both ends.
This must be the null-modem cable included with AUATC or one just like it.
4. Make sure that the serial-communication settings of AUATC match those of the device. Press
Alt + F2 to check AUATC’s settings in its Setup Screen.
If you do not get any video or the video is degraded or distorted:
1. Make sure that all of your cables are connected securely.
2. Make sure that your monitor can handle 800 x 600 video resolution at a refresh rate of 60 Hz.
3. If you are at a remote user station’s monitor, make sure that you are not running CAT5 cable
too far end-to-end. The total length of CAT5 cabling from the serial device to the monitor
should not be greater than 1000 feet (304 m).
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APPENDIX F: EXTRA KEYBOARD/MOUSE INFORMATION AND SETTINGS
145
Appendix F: Extra Keyboard/Mouse Information
and Settings
Emulating Sun Keys with a PS/2 Keyboard
We recommend that you use a Sun keyboard and mouse at your user stations if there are any Sun
servers in your Paragon system. If you must use a PS/2 keyboard to control a Sun server attached
to your Paragon system, Paragon is able to perform some keyboard emulation. To emulate most
of the special “extra” keys that are present on Sun keyboards but not on PS/2 keyboards, first
press and hold either Scroll Lock or the combination of Ctrl and Alt; these function as
permanent “Sun keystroke hot keys.” (If Scroll Lock is your OSUI hot key or previous-channel
hot key, you will want to use Ctrl + Alt.) Then press the corresponding character on the PS/2
keyboard:
WHILE PRESSING A CHARACTER
HOTKEY, PRESS THIS PS/2
KEYBOARD KEY...
...TO GENERATE THIS SUN
KEYBOARD KEYSTROKE:
F2
Again
Props
Undo
Front
Copy
Open
Paste
Find
F3
F4
F5
F6
F7
F8
F9
F10
Cut
F11
Help
F12
Mute
Compose
Vol +
Vol –
* on the keypad
+ on the keypad
– on the keypad
The one exception to this procedure is the Sun keyboard’s Stop character. To generate Stop with
a PS/2 keyboard, hold down the Pause/Break key and press the letter A.
Changing the Keyboard Layout Settings
Different language versions of keyboards are provided for use in different countries. For example,
the layout of a French keyboard is different from that of a US English keyboard. The Paragon
CIMs enable you to change the keyboard’s layout setting to match your keyboard if you are not
using a US English keyboard (the factory default). Please note that different CIMs come with
different keyboard setting methods so you should change your keyboard setting based on the
CIMs.
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USB Keyboard Layout Settings (P2CIM-AUSB, P2CIM-AUSB-B or
P2ZCIM-USB)
When you attach the server with a USB CIM and your keyboard is not US English (code 33), you
will have to change the keyboard layout setting. You need to press different hot key combinations
to enter the setting mode based on your CIM types.
1. Select the channel of the desired server in the Selection Menu, and press Enter.
2. Activate a text editor, such as Notepad, on the server.
3. Press Left Ctrl + NumLock to enter the setting mode. A message similar to the following
appears in the text editor.
ƒ
For P2CIM-AUSB:
Figure 115 Keyboard Layout Setting (P2CIM-AUSB)
ƒ
For P2CIM-AUSB-B or P2ZCIM-USB:
Figure 116 Keyboard Layout Setting (P2ZCIM-USB or P2CIM-AUSB-B)
A
B
Frequently-used keyboard layout codes
Current keyboard layout is US English (code 33)
4. Press the appropriate keyboard layout code (refer to the following table for codes).
5. Either press Esc to exit the setting mode or close the text editor.
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147
Generic Keyboard Layout Code
LANGUAGE
LAYOUT CODE
LANGUAGE
LAYOUT CODE
Arabic
01
Netherlands
18
Belgian
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
Norwegian
Persian
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Canadian-Bilingual
Canadian-French
Czech Republic
Danish
Poland
Portuguese
Russia
Finnish
Slovakia
French
Spanish
German
Swedish
Greek
Swiss/French
Swiss/German
Switzerland
Taiwan
Hebrew
Hungary
International (ISO)
Italian
Turkish
Japan
UK
Korean
USA (Default)
Yugoslavia
Latin American
Sun Keyboard Layout Settings (P2CIM-SUN or P2CIM-ASUN)
When you connect a Sun keyboard to the user station to access a Sun server which is attached
with P2CIM-SUN or P2CIM-ASUN, you must change the Sun keyboard’s layout setting.
1. Select the channel of the desired Sun server in the Selection Menu, and press Enter.
2. Activate a text editor on the server.
3. Press Left Ctrl + Delete to enter the setting mode. A message similar to the following
appears in the text editor. The text inside the red rectangle indicates the current keyboard
layout is set to US5 Unix (code 22).
Figure 117 Sun Keyboard Layout Setting – Initial Message
4. Press the appropriate keyboard layout code (refer to the following table for codes).
5. When you see a “setup end” message similar to the following, the setting is changed
successfully.
Figure 118 Sun Keyboard Layout Setting – End Message
6. Either press Esc to exit the setting mode or close the text editor.
Sun Keyboard Layout Code
COUNTRY
LAYOUT CODE
COUNTRY
LAYOUT CODE
Canada Fr5
32
Netherland5
27
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COUNTRY
LAYOUT CODE
COUNTRY
LAYOUT CODE
Canada Fr5 Tbits5 3F
Norway5
28
34
29
36
Czech5
35
24
Poland5
Portugal5
Russia5
Spain5
Denmark5
Estonia5
France5
Germany5
Greece5
Hungary5
Italy5
3A
23
25
39
33
26
31
2F
37
3B
2A
2B
2C
2D
30
Sweden5
Switzer Fr5
Switzer Ge5
Taiwan5
Turkey5
UK5
Japan5
38
Korea5
2E
21
Latvia5
US5
Lithuania5
US5 Unix (Default) 22
Sun Keyboard Layout Settings (P2ZCIM-SUN)
When you connect a Sun keyboard to the user station to access a Sun server which is attached
with P2ZCIM-SUN, you may need to change the Sun keyboard’s layout setting.
1. Select the channel of the desired server in the Selection Menu, and press Enter.
2. Activate a text editor, such as Notepad, on the server.
3. Press Left Ctrl + NumLock to enter the setting mode. A message similar to the following
appears in the text editor. The text inside the red rectangle indicates the current keyboard
layout is set to US5 Unix (code 22).
Figure 119 Sun Keyboard Layout Setting (P2ZCIM)
4. Press the appropriate keyboard country code (refer to the above “Sun Keyboard Layout
Code” table for codes).
5. Either press Esc to exit the setting mode or close the text editor.
Switching between 101 and 102 keys (P2CIM-APS2)
In some operating systems, the pipe key ( | ) on the 102-key keyboard is not recognized and
cannot be displayed on the screen. To make this key recognized, you should change the keyboard
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APPENDIX F: EXTRA KEYBOARD/MOUSE INFORMATION AND SETTINGS
149
setting from 101-key to 102-key type. This function is supported by P2CIM-APS2 with firmware
version 3C0 or later.
1. Select the channel of the server where the pipe key is not recognized, such as a Unix server.
2. Activate a text editor on the server.
3. Press Left Ctrl + Delete to enter the setting mode. The following message appears in the text
editor, indicating that you can change the keyboard setting now. The text “-now keyboard
type-101key” means the current keyboard layout is 101-key version.
Figure 120 Keyboard Layout Setting (101-Key)
4. Press c to change the keyboard type.
5. (Optional) You can press Left Ctrl + Delete again to verify whether the current keyboard
setting is 102-key. If the message shows “now keyboard type-102key”in the text editor, the
current setting is 102-key keyboard.
Figure 121 Keyboard Layout Setting (102-Key)
6. Either press Esc to exit the setting mode or close the text editor.
To reverse the keyboard type from 102 keys to 101 keys, simply repeat the above steps 1 through
4.
Kensington Mouse Type Settings
With P2CIM-AUSB (with firmware version 0D0 or later) and the P2-UST/P2-EUST (or
P2-EUST/C) user station, you can use two types of multi-button Kensington mouse: one is Expert
Mouse, and the other is Turbo Mouse trackball. By default the CIM allows you to use a 3-button
wheel mouse, and you must change the mouse setting in order to use more buttons on the
Kensington mouse.
1. Select the channel of the desired server in the Selection Menu, and press Enter.
2. Activate a text editor, such as Notepad, on the server.
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PARAGON II USER GUIDE
3. Press Left Ctrl + NumLock to enter the setting mode. A message similar to the following
appears in the text editor.
Figure 122 Kensington Mouse Setting (P2CIM-AUSB)
A
B
Available mouse setting codes
Current mouse setting is set to standard 3-button wheel mouse (code m0)
4. Type m1 to have the CIM support the use of 4-8 button wheel mouse.
5. Either press Esc to exit the setting mode or close the text editor.
6. Press the hot key (default: Scroll Lock) twice quickly to trigger the OSUI Selection Menu
and reselect the same channel to make the new mouse setting effective.
To reverse the mouse type from 4-8 buttons to 3 buttons, simply repeat the above steps 1 through
3, and then type m0.
Macintosh Key Mapping
If you use a Macintosh keyboard, you may want to know which keys are supported or recognized
by Paragon II system. This is especially important when you want to use the Command Key
combinations. Actually Paragon II system only recognizes regular PC keyboard and therefore all
Macintosh keys are mapped with the PC keys based on each key’s position. For unique
Macintosh keys which regular PC keyboard does not have, such as F13 to F15, Paragon II system
can neither recognize nor support them.
Mapped PC Keys for Macintosh Keys
MACINTOSH KEY
MAPPED PC KEY
Command key
Windows key
Option
Alt
Shift
Shift
Control
Control
Tab
Tab
Left/Right/Up/Down Arrow
Caps Lock
Left/Right/Up/Down Arrow
Caps Lock
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APPENDIX F: EXTRA KEYBOARD/MOUSE INFORMATION AND SETTINGS
151
MACINTOSH KEY
MAPPED PC KEY
Escape
Escape
All alphabetical keys (A ~ Z) and
numeric keys (0~9)
All alphabetical keys (A ~ Z) and
numeric keys (0~9)
F1 ~ F12
F1 ~ F12
*F13 ~ F15
Page Up/Down
Home/End
Delete
No mapping
Page Up/Down
Home/End
Delete
*Power
No mapping
Insert
*Help
*Volume control keys
No mapping
* No appropriate mappings are found for these keys on PC keyboards, and these Mac keys may
not function properly.
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APPENDIX G: RECOMMENDATION FOR BETTER VIDEO QUALITY
153
Appendix G: Recommendation for Better Video
Quality
Deployment Recommendations
In the Paragon II system, video quality is usually affected by these factors:
−
−
−
Type of the user station: P2-UST, P2-EUST, or P2-EUST/C
UTP cable length between the user station and the CIM (server)
UTP cable type: Belden or non-Belden cable
P2-EUST and P2-EUST/C have the function of automatic skew compensation when used with
P2CIM-APS2, P2CIM-AUSB, P2CIM-AUSB-C or P2CIM-ASUN, and thus provides better
video quality than P2-UST. Belden cable is proven to provide better video quality than
non-Belden cable in Raritan’s lab. Therefore, our recommendation for good or even excellent
video quality is as follows:
•
With non-Belden cables
CABLE LENGTH (FEET)
DEPLOYMENT
0 ~ 1000
* P2-EUST or P2-EUST/C
•
With Belden cables
CABLE LENGTH (FEET)
≤ 500
DEPLOYMENT
P2-UST, P2-EUST or P2-EUST/C
* P2-EUST or P2-EUST/C
501 ~ 1000
*For P2-EUST or P2-EUST/C to provide automatic skew compensation, make sure this user
station is used with the appropriate CIM type: P2CIM-APS2, P2CIM-AUSB, P2CIM-AUSB-C,
P2CIM-APS2DUAL, P2CIM-ASUN, P2CIM-APS2-B, or P2CIM-AUSB-B.
Supported Resolutions on P2-EUST and P2-EUST/C
CABLE LENGTH (FEET)
RESOLUTION
Up to 1600x1200
Up to 1280x1024
Up to 1920x1440**
VIDEO REFRESH RATE (HZ)
0 ~ 700
60, 75, 85
60, 75, 85
60
0 ~ 1000
0 ~ 1000
**CRT monitor only
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APPENDIX H: OTHER COMPONENTS WORKING WITH PARAGON II
155
Appendix H: Other Components Working with
Paragon II
Paragon Manager Overview
Paragon Manager, Raritan’s appliance management and configuration application, offers one
coordinated graphical user interface that displays Device, User, Log, and Outlet information for
your Paragon system. Paragon Manager can work with your Paragon II system, and allows you to
manage various Paragon switches. This program is available on Raritan’s Website.
Installing Paragon Manager
To download Paragon Manager, please use the following steps. See Paragon Manager User
Guide for additional information. This user guide is located on the “User Manuals & Quick Setup
Guides” CD, or you can visit Raritan’s Product Documentation Web page:
2. Click Support in the top navigation bar.
3. Click Firmware Upgrades in the left navigation bar to expand it.
4. Click Paragon II to open its page.
5. Scroll down the page to locate the Paragon Manager section, and click on the desired
Paragon Manager file link to download Paragon Manager.
6. Click Save to save this file to your system, and browse to the location where you want it
stored. Click Save to continue.
7. The file is approximately 17MB and download takes a few minutes.
8. Navigate to where the files are saved on your system and click on the ParagonManager-
setup.exe file to install Paragon Manager. Accept the default settings.
When installation is complete, a shortcut to the application has been added to your Start menu.
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PCCI Integration
In the PCCI (Paragon CommandCenter Integration) environment, Paragon II works within the
P2SC setup, and we recommend you first read the Paragon II System Controller (P2SC) user
manual for initial installation and configuration of your Paragon II System Controller unit. This
document is found on the “User Manuals & Quick Setup Guides” CD included with your
shipment, or can be downloaded from the Support section of your local Raritan Website.
In North or South America, do the following:
2. Scroll down the page to the Paragon II System Controller heading.
3. Click on the User Guide link.
Special Note:
Paragon II Releases 4.2 and 4.3 are not compatible with the Paragon II System Controller
(P2SC). They are considered “standalone” releases and are not supported for installation in a
Raritan PCCI environment. As of release 4.3.1, Paragon II returned to compatibility with P2SC.
Existing Paragon II System Controller customers may upgrade their Paragon II components to
4.3.1 or higher to benefit from recently added features and maintenance fixes. Please see the
Paragon II 4.3.1 release notes for minimum firmware levels.
For information about the supported features in PCCI, download the document titled “Supported
Paragon II Features in PCCI” from Raritan’s Product Documentation web page:
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APPENDIX I: TROUBLESHOOTING
157
Appendix I: Troubleshooting
Symptoms and Probable Causes
SYMPTOM:
PROBABLE CAUSE:
No Power.
•
•
•
Loose power cord.
Power switch is off.
Paragon II switch or user station surge protection invoked
during a power recycling process. Power off the unit, wait for 20
seconds, and then power the unit on.
All computers have no
video display.
•
•
•
Loose Category 5e UTP cable.
Loose monitor connection.
The user station is connected and functioning properly if Num
Lock key lights keyboard’s Num Lock LED.
Monitor video display
for some connected
computers is distorted.
Monitor type does not match video output designation from the
server.
Keyboard non-
•
•
•
Loose keyboard connection to the user station.
Loose Category 5e UTP cable.
functional, even though
there is no keyboard
error at power up.
Cannot input to any
computer.
Keyboard broken. Hot-swap with a new keyboard.
Repeated “Keyboard
ERROR” at computer
power-up.
•
•
•
Loose cable from the server to the CIM.
Loose Category 5e UTP cable.
Paragon II components may be out of order. Verify that the
server recognizes a keyboard that is directly connected. Contact
Raritan Technical support for assistance. See the last page for
global contact information.
Keyboard suddenly
locks-up when a
particular computer is
selected, but operates
normally when other
computers are selected.
•
•
Loose keyboard cable connection.
Voltage spike (increase) or brown out (decrease) in power
supply to connected Paragon II switch. Power off the Switch,
wait for 20 seconds, and then power on the unit. Powering
Switch from a UPS avoids variation in power supply to Switch.
Repeated “MOUSE
INSTALLATION
FAILURE” at
•
•
Loose mouse cable from the server to the CIM
Loose Category 5e UTP cable. If an error occurs only with new
servers being added to the system, contact Raritan Technical
Support for assistance – mouse emulation firmware may need to
be upgraded for compatibility with newer servers. See the last
page for global contact information.
computer power-up.
Mouse suddenly locks
up when a particular
computer is selected,
but operates normally
when other computers
are selected.
•
•
•
Loose cable from the server to the CIM.
Loose Category 5e UTP cable.
Paragon II components may be out of order. Verify that the
server works with a mouse directly connected. Contact Raritan
Technical support for assistance. See the last page for global
contact information.
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SYMPTOM:
PROBABLE CAUSE:
On-Screen User
Interface (OSUI)
non-functional.
Replace the keyboard. OSUI works only with PS/2 or extended AT-
style keyboards.
Video is “fuzzy” or out Video Gain Adjustment is required (especially needed with LCD flat
of focus. panel monitors).
−
Activate OSUI (by hitting the Scroll Lock key twice
rapidly).
−
Use numeric keypad + and - keys to adjust the video image
until it is in focus.
Powering-On Sequence of Multi-Tier Configuration
In a multi-tier configuration, the order of powering ON is critical to proper function.
When powering ON existing stable configurations (i.e., if you are NOT replacing or adding
Paragon switches and NOT swapping their order) or when you are Power Cycling a cascaded
configuration, we recommend that you power on the Paragon switches in the following sequence:
1. Power ON the third tier (if a third tier exists).
2. Power ON the second tier.
3. Power ON the Paragon II base tier (first tier).
For configurations where Paragon switches are added, replaced, or swapped (in order), we
recommend powering ON starting from the third tier, then moving to the second tier, and then the
base tier, and in addition, performing a partial reset of the database on impacted switches. For
example, if you swap the switches connected to the base tier, perform the partial reset on the base
tier. If you swap the switches connected to the second tier, perform the partial reset from the
second tier to the base tier.
User stations can be powered ON and OFF at any time as needed.
There is a five-second ON/OFF down time in the matrix switch or Paragon II power cycle.
Paragon II FAQs Online
Frequently Asked Questions for Paragon II are now located online at:
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255-30-6000-00
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U.S./Canada/Latin America
Germany
Monday - Friday
Monday - Friday
8 a.m. - 8 p.m. ET
8:30 a.m. - 5 p.m. GMT+1 CET
Phone: +49-20 17 47 98 0
Phone: 800 724-8090 or 732-764-8886
For CommandCenter NOC: Press 6, then Press 1
For CommandCenter Secure Gateway: Press 6, then Press 2
Fax: 732 764-8887
France
Email for CommandCenter NOC: [email protected]
Email for all other products: [email protected]
Monday - Friday
8:30 a.m. - 5 p.m. GMT+1 CET
Phone: +33 1 47 56 20 39
Europe
GuangZhou
Monday - Friday
Monday - Friday
8:30 a.m. - 5 p.m. GMT+1 CET
Phone: +31-10-2844040
Email: [email protected]
9 a.m. - 6 p.m. local time
Phone: +86-20-8755-5561
Japan
Shanghai
Monday - Friday
Monday - Friday
9:30 a.m. - 5:30 p.m. local time
Phone: +81-3-3523-5994
Email: [email protected]
9 a.m. - 6 p.m. local time
Phone: +86-21-5425-2499
United Kingdom
Beijing
Monday - Friday
Monday - Friday
8:30 a.m. to 5 p.m. GMT+1 CET
Phone +44 20 7614 77 00
9 a.m. - 6 p.m. local time
Phone: +86-10-88091890
Taiwan
India
Monday - Friday
Monday - Friday
9 a.m. - 6 p.m. GMT -5 Standard -4 Daylight
Phone: +886-2-8919-1333
Email: [email protected]
9 a.m. - 6 p.m. local time
Phone: +91-124-410-7881
Sydney, Australia
Korea
Monday - Friday
Monday - Friday
9 a.m. - 6 p.m. local time
Phone: +61-2-9029-2558
9 a.m. - 6 p.m. local time
Phone: +82-2-5578730
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