43-935.fm Page 1 Friday, January 14, 2000 3:07 PM
Cat. No. 43-935
OWNER’S MANUAL
Please read before using this equipment.
Two-Line Caller ID Phone
With Speakerphone
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43-935.fm Page 3 Friday, January 14, 2000 3:07 PM
Your phone is ETL listed to UL stan-
dards and meets all applicable FCC
standards.
Important Caller ID Information
To use the phone’s Caller ID and Mes-
sage Waiting features you must be in an
area where those services are available
and you must subscribe to those servic-
es through your local phone company.
WARNING: To reduce the risk of fire or
shock hazard, do not expose this product to rain
or moisture.
Where Caller ID is offered, one or more
options are generally available:
CAUTION
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
• caller’s number only
• caller’s name only
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.
• caller’s name and number.
This symbol is intended to alert
you to the presence of uninsulat-
ed dangerous voltage within the
product’s enclosure that might be
of sufficient magnitude to consti-
tute a risk of electric shock. Do
not open the product’s case.
READ THIS BEFORE
INSTALLATION
We have designed your telephone to
conform to federal regulations, and you
can connect it to most telephone lines.
However, each device that you connect
to the phone line draws power from the
phone line. We refer to this power draw
as the device’s ringer equivalence num-
ber, or REN. The REN is shown on the
bottom of your phone.
This symbol is intended to inform
you that important operating and
maintenance instructions are in-
cluded in the literature accompa-
nying this product.
!
Notes:
If you are using more than one phone or
other device on the line, add up all the
RENs. If the total is more than five (or
three in rural areas), your phones might
not ring. If ringer operation is impaired,
disconnect one of the devices from the
line.
• Your system requires two AA batter-
ies (not supplied) to protect its mem-
ory.
• The AC adapter must be connected
with your system to operate proper-
ly. If no AC adapter is connected,
only LINE1 operates.
3
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FCC STATEMENT
IMPORTANT SAFETY
INSTRUCTIONS
This telephone complies with Part 68 of
FCC Rules. You must, upon request,
provide the FCC Registration Number
and the REN to your phone company.
These numbers are located on the bot-
tom of your phone.
SAVE THESE INSTRUCTIONS — To
reduce the risk of fire, electric shock
and/or injury, always follow these basic
safety precautions when using your tele-
phone equipment.
Note: You must not connect your phone
to any of the following:
1. Read and understand all instruc-
tions.
• coin-operated systems
• party-line systems
2. Follow all warnings and instructions
marked on the telephone.
3. Unplug this telephone from the wall
outlet before cleaning it or replacing
the batteries. Do not use liquid or
aerosol cleaners. If necessary, use
a soft cloth lightly moistened with a
mild detergent solution.
• most electronic key telephone sys-
tems
The system complies with the limits for a
Class B device as specified in Part 15 of
FCC Rules. These limits provide rea-
sonable protection against radio and TV
interference in a residential area. How-
ever, your telephone might cause TV or
radio interference even when it is oper-
ating properly. To eliminate interference,
you can try one or more of the following
corrective measures.
4. Do not use this telephone near a
bathtub, kitchen sink, wash bowl,
laundry tub, swimming pool, a wet
basement or anywhere else there is
water.
5. Do not place this telephone on an
unstable cart, stand or table. A fall
could cause serious damage to the
phone.
• Reorient or relocate the TV’s receiv-
ing antenna.
• Increase the distance between the
telephone and the radio or TV.
6. Slots and openings in the cabinet at
the back or bottom are provided for
ventilation to protect the unit from
overheating. These openings must
not be blocked or covered. Do not
place this telephone on a bed, sofa,
rug or other similar surface. This
product should never be placed
near or over a radiator or heat regis-
ter. This telephone should not be
placed in a built-in installation un-
less proper ventilation is provided.
Consult your local RadioShack store if
the problem still exists.
4
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7. Never push objects of any kind
through slots in the phone. You
could touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric
shock. Never spill liquid of any kind
on the telephone.
13. Never install jacks in a wet location
unless the jack is specifically de-
signed for wet locations.
14. Never touch uninsulated telephone
wires or terminals unless the tele-
phone line has been disconnected
at the network interface.
8. Unplug this telephone from the wall
outlet and refer to a qualified service
representative in any of the follow-
ing situations:
15. Use caution when installing or modi-
fying telephone lines. To reduce the
risk of electric shock, do not disas-
semble this product, but take it to a
qualified serviceman when service
or repair work is required. Opening
or removing covers may expose you
to dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the appliance is
subsequently used.
• If liquid has been spilled into the
telephone.
• If the telephone has been ex-
posed to rain or water.
• If the telephone does not operate
normally by following the operat-
ing instructions.
• If the telephone has been
dropped or the case has been
damaged.
BATTERY SAFETY
INSTRUCTIONS
• If the telephone exhibits a distinct
change in performance.
Caution: To reduce the risk of fire or in-
jury to persons, read and follow these in-
structions.
9. Adjust only those controls that are
covered by the operating instruc-
tions. Improper adjustment of other
controls may result in damage and
will often require extensive work by
a qualified technician to restore the
telephone to normal operation.
1. Use only two carbon-zinc or alkaline
AA size batteries.
2. Do not dispose of the batteries in a
fire. The cell may explode. Check
with local codes for possible special
disposal instructions.
10. Avoid using a telephone (other than
a cordless type) during an electrical
storm. There may be a remote risk
of electric shock from lightning.
3. Do not open or mutilate the batter-
ies. Released electrolyte is corro-
sive and may cause damage to the
eyes or skin. It may be toxic if swal-
lowed.
11. Do not use the telephone to report a
gas leak in the vicinity of the leak.
12. Never install telephone wiring during
a lightning storm.
5
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4. Exercise care in handling batteries
in order not to short the battery with
conducting materials such as rings,
bracelets and keys. The battery or
conductor may overheat and cause
burns.
11. Do not store this product, or the bat-
teries provided with or identified for
use with this product, in high-tem-
perature areas. Batteries that are
stored in a freezer or refrigerator for
the purpose of extending shelf life
should be protected from condensa-
tion during storage and defrosting.
Batteries should be stabilized at
room temperature prior to use after
cold storage.
5. Do not attempt to recharge the bat-
teries provided with or identified for
use with this product. The batteries
may leak corrosive electrolyte or ex-
plode.
SAVE THESE INSTRUCTIONS
6. Do not attempt to rejuvenate the
batteries provided with or identified
for use with this product by heating
them. Sudden release of the battery
electrolyte may occur causing burns
irritation to eyes or skin.
7. When replacing batteries, all batter-
ies should be replaced at the same
time. Mixing fresh and discharged
batteries could increase internal cell
pressure and rupture the discharged
batteries.
8. When inserting batteries into this
product, the proper polarity or direc-
tion must be observed. Reverse in-
sertion of batteries can cause
charging, and that may result in
leakage or explosion.
9. Remove the batteries from this
product if the product will not be
used for a long period of time (sev-
eral months or more) since during
this time the battery could leak in the
product.
10. Discard dead batteries as soon as
possible since dead batteries are
more likely to leak in a product.
6
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43-935.fm Page 7 Friday, January 14, 2000 3:07 PM
CONTENTS
Preparation ...................................................................................................................................... 8
Installing Batteries ..................................................................................................................... 8
Selecting a Location .................................................................................................................. 9
Mounting the System ................................................................................................................. 9
Attaching the Stand ........................................................................................................... 9
On a Desk Top ................................................................................................................. 10
On a Wall Plate ................................................................................................................ 10
On the Wall ...................................................................................................................... 10
Connecting the Handset .......................................................................................................... 11
Connecting AC Power ............................................................................................................. 11
Disabling the Line 2 Indicator .................................................................................................. 12
Adjusting the Display Contrast ................................................................................................ 12
Setting the Ringer Volume ....................................................................................................... 12
Setting the Dialing Mode ......................................................................................................... 12
Initializing the System .............................................................................................................. 13
Operation ....................................................................................................................................... 14
Making and Receiving Calls .................................................................................................... 14
Adjusting the Handset Volume ......................................................................................... 14
Using the Speakerphone ................................................................................................. 14
New Call Indicator ............................................................................................................ 15
Using Mute .............................................................................................................................. 15
Using Flash ............................................................................................................................. 15
Using Redial ............................................................................................................................ 15
Using Hold ............................................................................................................................... 15
Identifying the Indicators ......................................................................................................... 16
Ringer Indicators .............................................................................................................. 16
Display and Light Indicators ............................................................................................. 16
Using Caller ID ........................................................................................................................ 17
Caller ID Display Information ........................................................................................... 17
Reviewing Call Records ................................................................................................... 18
Area Code ........................................................................................................................ 19
Dialing Numbers In Call Records ..................................................................................... 19
Deleting Call Records ...................................................................................................... 20
Storing Call Records Into Memory Locations .................................................................. 20
Memory Dialing ....................................................................................................................... 20
Storing a Pause In Memory ............................................................................................. 20
Storing Numbers Into Memory ......................................................................................... 21
Storing Call Records Into Memory ................................................................................... 21
Storing the Last Number Dialed Into Memory .................................................................. 22
Storing Special Service Numbers .................................................................................... 22
Using the Quick Reference Card ..................................................................................... 22
Using the Memory Card ................................................................................................... 23
Reviewing Stored Numbers ............................................................................................. 23
Dialing Stored Numbers ................................................................................................... 23
Deleting Stored Numbers ................................................................................................ 23
Troubleshooting ............................................................................................................................ 24
Care and Maintenance .................................................................................................................. 25
The FCC Wants You To Know ................................................................................................. 26
Lightning .......................................................................................................................... 26
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PREPARATION
Caution: If you do not plan to use the
the phone for a month or more, remove
the batteries. Batteries can leak chemi-
cals that can destroy electronic parts.
INSTALLING BATTERIES
Your phone requires two AA batteries
(not supplied) for power. For the best
performance and longest life, we recom-
mend RadioShack alkaline batteries.
Notes:
• If you replace the batteries, have
fresh batteries on hand before you
begin. You must install fresh batter-
ies within 1 minute after removing
the old batteries. Otherwise, you
might lose the information stored in
the system.
Note: The batteries protect the phone’s
memory during power failures. If you do
not connect the supplied AC adapter,
the batteries cannot power all the
phone’s functions. (See “Connecting AC
Power” on Page 11.)
• When you are replacing the batter-
ies, do not press any buttons on the
system after you remove the old
batteries. Doing so might erase all
stored information from the system.
Cautions:
• Use only fresh batteries of the re-
quired size and recommended type.
• Do not mix old and new batteries,
different types of batteries (stan-
dard, alkaline, or rechargeable), or
rechargeable batteries of different
capacities.
Follow these steps to install batteries.
1. Use a flat blade screwdriver to loos-
en the screw on the battery com-
partment cover on the bottom of the
phone, and remove the cover.
2. Place the batteries in the compart-
ment as indicated by the polarity
symbols (+ and –) marked inside.
3. Replace the cover and secure it with
the screw.
When
appears on the display or the
display dims, replace the batteries.
Warning: Dispose of old batteries
promptly and properly. Do not burn or
bury them.
8
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SELECTING A LOCATION
MOUNTING THE SYSTEM
You can place the phone on a desk top
or table, or mount it on a standard wall
plate. Select a location that is:
Attaching the Stand
To mount the phone on a wall or desk
top, you need to attach the supplied
stand to the phone.
• near an accessible AC outlet
• near a telephone line jack
To place the phone on a desk top, insert
the tab on the narrow end of the stand
into the upper center slot. Then snap the
two spring tabs on the wide end of the
stand into place.
• out of the way of normal activities
• away from electrical machinery,
electrical appliances, metal walls or
filing cabinets, wireless intercoms,
alarms, and room monitors
Spring
Tabs
Phone’s
Upper Half
Note: The base’s location affects the
phone’s range. If you have a choice of
several locations, try each to see which
provides the best performance.
Stand
Narrow
End
Upper
Center Slot
To mount the phone on a wall plate or
directly on the wall, insert the tab on the
narrow end of the stand into the lower
center slot. Then snap the two spring
tabs on the wide end of the stand into
place.
Stand
Phone’s
Lower Half
To remove the stand from the phone,
while pressing and holding in both
spring tabs, gently pull up the wide end
of the stand and lift it off.
9
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4. Align the base’s keyhole slots with
the wall plate studs and slide the
base downward to secure it.
On a Desk Top
Follow these steps to mount the system
on a desktop.
5. Press and lift out the handset hold-
er. Rotate it 180°, then snap it back
into place so it holds the handset.
1. Plug one end of the supplied long
modular cord into the TEL LINE jack
on the back of the phone.
2. Plug the other end of the modular
cord into a modular phone jack.
Handset
Holder
3. Place the phone on a flat desk,
shelf, or table.
On a Wall Plate
Follow these steps to mount the system
on a standard wall plate.
On the Wall
1. Plug one end of the supplied short
modular cord into the TEL LINE jack
on the back of the system. Then
route the cord through the strain re-
lief groove on the bottom of the
phone.
To install the system directly on the wall,
you need two screws (not supplied) with
heads that fit into the keyhole slots on
the bottom of the phone and the stand.
1. Drill two holes 315/16 inch-
es (100 mm) apart. Then
thread a screw into each
hole, letting the heads ex-
/
8
1
Strain Relief
Groove
1
315/16
tend about /8 inch (3.5
mm) from the wall.
2. Plug one end of the supplied long
modular cord into the TEL LINE jack
on the back of the system.
Key Hole Slots
2. Feed any excess modular cord into
the cavity at the base of the strain
relief groove.
3. Align the bracket’s keyhole slots
with the mounting screws and slide
the base downward to secure it.
3. Plug the other end of the modular
cord into the wall plate’s modular
jack.
4. Plug the other end of the modular
cord into a nearby modular jack.
10
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5. Press and lift out the handset hold-
er. Rotate it 180°, then snap it back
into place so it holds the handset.
Cautions:
You must use a Class 2
power source that supplies
9V DC and delivers at least
!
300 mA. Its center tip must be set to
negative and its plug must fit the
phone's DC 9V jack. The supplied
adapter meets these specifications.
Using an adapter that does not meet
these specifications could damage
the phone or the adapter.
CONNECTING THE
HANDSET
1. Plug one end of the supplied coiled
cord into the handset’s modular
jack.
2. Plug the other end of the coiled cord
into the handset jack on the side of
the phone nearest the handset cra-
dle.
• Always connect the AC adapter to
the phone before you connect it to
AC power. When you finish, discon-
nect the adapter from AC power be-
fore you disconnect it from the
phone.
3. Place the handset on the cradle.
Note: Your local RadioShack store car-
ries several different lengths of coiled
phone cords that are especially useful
when wall mounting the phone.
Follow these steps to connect the AC
adapter.
1. Insert the supplied AC adapter’s
barrel plug into the phone’s DC 9V
jack.
CONNECTING AC POWER
2. Route the AC adapter’s cord
through the strain relief slot.
You can power the phone using the sup-
plied 9V, 300-mA AC adapter and a size
K Adaptaplug® adaptor (available at
your local RadioShack store).
Note: For the Caller ID function to work
and to use LINE 2, you must connect the
phone to AC power.
Strain Relief
Slot
3. Plug the other end of the AC adapt-
er into a standard AC outlet.
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only after you pick up the hand-
set.
DISABLING THE LINE 2
INDICATOR
4. When you finish adjusting the con-
trast, press DELETE to return to the
main display.
If you have only one telephone line, the
LINE 2 indicator lights and LINE2EX-
TENSIONappears on the display. Follow
these steps to disable the LINE 2 indica-
tor.
SETTING THE RINGER
VOLUME
1. Press REVIEW 8 or 9 repeatedly
until the call total appears.
To set the ringer’s volume for LINE 1 or
LINE 2, set the correlating L1 RINGER or
L2 RINGER to HIGH, LOW, or OFF.
2. Press REVIEW 9 until LINE2EN-
ABLEDappears (about 3 seconds).
3. Press REVIEW 8 or 9. LINE 2
DISABLEDappears.
4. Press DELETE to return to the cur-
rent time display.
Note: You can still answer calls if you
hear an extension phone ringing, and
you can still make calls.
ADJUSTING THE DISPLAY
CONTRAST
1. Press REVIEW 8#or 9 repeated-
SETTING THE DIALING
MODE
ly until the call total appears.
2. Press and hold down REVIEW 8
for about 3 seconds until CONTRAST
Xappears.
Set TONE/PULSE for the type of service
you have, tone or pulse. If you are not
sure which type you have, do this test.
3. Within 30 seconds, repeatedly press
REVIEW 8 or 9 to adjust the dis-
play’s contrast from 1 to 8.
1. Set TONE/PULSE to TONE.
Notes:
• If CONTRASTXdisappears before
you press REVIEW 8 or#9, re-
peat Steps 1–3.
2. Pick up the handset and listen for a
dial tone.
• If you did not connect an AC
adapter, you can only adjust the
display contrast from 1 to 3, and
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3. When you hear the dial tone, press
place the batteries with fresh ones,
then reconnect it and try initializing it
again.
any number other than 0.
Note: If your phone system requires
that you dial an access code (9, for
example) before you dial an outside
number, do not press the access
code number.
• If the dial tone stops, you have
touch-tone service. Leave TONE/
PULSE set to TONE.
• If the dial tone continues, you
have pulse service. Set TONE/
PULSE to PULSE.
INITIALIZING THE
SYSTEM
Before you use the phone the first time
or any time you need to reset the
phone’s clock, use a pointed object,
such as a straightened paper clip, to
press RESET. 12:00AMappears on the
display.
Notes:
• The telephone company sends the
correct time with each incoming call,
so the correct date and time are au-
tomatically set when the phone re-
ceives its first call.
• If the system does not work after
you initialize it, remove the batteries,
disconnect the system from the
phone line and the AC outlet, re-
13
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43-935.fm Page 14 Friday, January 14, 2000 3:07 PM
OPERATION
/,1(4
tone. PLEASE DIAL and#
/,1(5
# or
MAKING AND RECEIVING
CALLS
appear on the display accord-
ing to the line in use. The SPEAK-
ERPHONE and LINE 1 or LINE 2
indicators light.
To make a call using the handset, pick it
up. When you hear the dial tone, dial the
number. Then current time disappears,
and the number appears on the display
as you dial it. When you complete the
call, hang up the handset. The number
disappears from the display, and the
current time reappears.
3. Adjust VOLUME to a comfortable lis-
tening level.
4. Dial the number. The number ap-
pears on the display as you dial it.
5. To end the call, press SPEAKER-
PHONE. The SPEAKERPHONE in-
dicator turns off. Then the current
time reappears on the display.
When you receive a call, the system
rings (if you set the RINGER switch to
HIGH or LOW). To answer the call, pick
up the handset.
Notes:
• When you use the speakerphone,
you and the other caller cannot hear
each other if you both speak at the
same time.
Adjusting the Handset Volume
To adjust the handset volume before or
during a call, set H/S VOLUME to LOW/
MED/HI for a comfortable listening level.
• If the system is close to loud noises
while you are using the speaker-
phone, the system might not switch
to let you hear the person on the
other end of the line. If this happens,
press MUTE to turn off the micro-
phone so you can hear the caller
(see “Using Mute” on Page 15).
PRIVACYappears on the display.
Using the Speakerphone
To answer an incoming call using the
speakerphone, press SPEAKERPHONE,
LINE 1 or LINE 2.
Follow these steps to make a call using
the speakerphone.
1. Rotate VOLUME toward the narrow
end of the arrow until it stops.
To switch from the handset to the
speakerphone, press SPEAKERPHONE.
The SPEAKERPHONE and LINE 1 or
LINE 2 indicators light. Then hang up
the handset.
2. Press LINE 1 or LINE 2. The speak-
erphone turns on and sounds a dial
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43-935.fm Page 15 Friday, January 14, 2000 3:07 PM
To switch from the speakerphone to the
handset, simply pick up the handset.
Notes:
• If you do not have any special
phone services, pressing FLASH
might disconnect the current call.
New Call Indicator
• Pressing FLASH does not hang up
the system.
The NEW CALL indicator blinks if the
system has either voice mail or a new
call in call memory. The NEW CALL in-
dicator stops blinking if you have re-
viewed all the voice mail messages and
new calls.
• You can store a FLASH entry when
you store a number in memory.
USING REDIAL
Note: The redial memory holds up to 24
digits, so you can redial long distance as
well as local phone numbers.
USING MUTE
During a call, press MUTE to talk to
someone else in the room without the
person on the other end of the line hear-
ing your conversation. PRIVACY appears
on the display.
To quickly redial the last number dialed,
press SPEAKERPHONE or pick up the
handset, press LINE 1 or LINE 2 to select
a line, then press REDIAL when you
hear a dial tone. The number scrolls
across the display, and the phone dials
it.
Press MUTE again to resume your
phone conversation.
USING FLASH
USING HOLD
FLASH performs the electronic equiva-
lent of a switchhook operation for spe-
cial services, such as Call Waiting.
To place a call on hold, press HOLD.
The line’s indicator flashes slowly.
Note: Press the other line button without
pressing HOLD to disconnect the current
call on hold.
For example, if you have Call Waiting,
press FLASH to answer an incoming call
without disconnecting the current call. F
appears on the display to the right of the
displayed numbers. Press FLASH again
to return to the first call.
To release a call from hold, press that
line’s button and begin speaking again.
You can also release a call from hold by
picking up any extension phone on that
line.
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Ringer Indicators
IDENTIFYING THE
INDICATORS
To indicate which line has an incoming
call, Line 2 has a higher sounding ring
than Line 1.
Your phone has line status indicators
that use ringing tones, the display, and
indicator lights to let you know if a call is
coming in, on hold, or a line is in use.
Display and Light Indicators
Display Information
Light Indicator
Situation
LINE1RINGING
LINE2RINGING
LINE 1 blinks.
LINE 2 blinks.
Line 1 is ringing.
Line 2 is ringing.
LINE1&2RINGING LINE 1 and 2 blink.
Both Line 1 and Line 2 are ringing.
Line 1 is held.
LINE1HELD
LINE 1 blinks.
LINE2HELD
LINE 2 blinks.
Line 2 is held.
BOTHLINESHELD
LINE 1 and 2 blink.
Both Line 1 and Line 2 are held.
An extension phone on Line 1 is in use.
An extension phone on Line 2 is in use.
Line1 is held by an extension phone.
LINE1EXTENTION LINE 1 lights.
LINE2EXTENTION LINE 2 lights.
LINE1EXTENTION LINE 1 blinks.
on hold
LINE2EXTENTION LINE 2 blinks.
Line 2 is held by an extension phone.
on hold
LINE 1 and 2 light.
Both Line 1 and Line 2 are in use by exten-
sion phones.
BOTH LINES EXT.
BOTH LINES EXT. LINE 1 blinks and
Line 1 is held by another extension phone
and Line 2 is in use by an extension phone.
L1 on hold
BOTH LINES EXT. LINE 1 lights and
L2 on hold
LINE 2 blinks.
LINE 2 lights.
Line 1 is in use by an extension phone and
Line 2 is held by another extension phone.
BOTH LINES EXT. LINE 1 and 2 blink.
on hold
Both Line 1 and Line 2 are held by extension
phones.
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USING CALLER ID
Display
Situation
Appears if there are one
or more incoming new
calls saved in memory.
X indicates the number
of new calls.
If you subscribe to a Caller ID service,
the phone automatically displays infor-
mation about calls you receive and
stores the information in Caller ID mem-
ory. The system can store up to 99 in-
coming phone numbers, or up to 68
incoming names and phone numbers
into call records.
X
Appears when there are
a total of XX Caller ID
records stored in the
phone.
XX CALLS
0 CALL
#XX
Appears if you review
incoming call records
and there are no calls.
During an incoming call, the phone com-
pany automatically sends the correct
time between the first and second rings
to update your system’s display (if you
subscribe to Caller ID service).
Indicates the sequence
number of the current
call record (for example,
#1is the oldest call).
Appears if the call was
a repeat call. Xshows
how many times the
caller called.
The first line of the call record shows the
name (if available) of the caller. The
second line shows the phone number of
the caller. The third line shows the time,
date and number of the calls.
x X
Appears instead of the
phone number if the call
was forwarded to you
by a phone which was
set to forward all calls
(using the phone com-
pany’s call forwarding
service). The display
flashes between
Caller ID Display Information
CALL-Fd
Refer to this chart to help you interpret
the display’s information.
Display
Situation
CALL-Fdand the call
record.
Appears on the left top
of the display if the call
is from Line 1.
Appears instead of the
phone number if the call
was forwarded to you
by a phone set to for-
ward any busy calls,
and the number the
caller dialed was busy.
The display flashes be-
tween CALL-Fd
/,1(4
Appears on the left top
of the display if the call
is from Line 2.
/,1(5
CALL-Fd BUSY
Appears when an in
coming call is long dis-
tance.
L-D-C
Appears the first time
you review a call’s infor-
mation.
BUSYand the call
record.
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Display
Situation
Display
Situation
Appears if the Caller ID
information was gar-
bled. It is normal for this
to happen occasionally.
If this happens often,
contact your local
phone company and
ask them to correct the
problem.
Appears if the caller is
not within a Caller ID
service area, or during
the following types of in-
coming calls:
• Long-distance calls
(except when the
long-distance
phone company
used for the call
transmits Caller ID
information)
• Operator-assisted
calls
ERROR
UNKNOWN
NUMBER/
UNKNOWN NAME
Appears if you sub-
scribe to a message
waiting service and a
message is waiting. If
MESSAGEappears and
you subscribe to mes-
sage waiting, retrieve
the messages as in-
structed by your ser-
vice provider. If
LINE 1
MESSAGE
LINE 2
MESSAGE
or
• Calls made from a
cellular phone
• Calls made with a
credit card
Appears if a caller’s
number or name was
not transmitted during a
call.
LINE 1 & 2
MESSAGE
------------
MESSAGEappears and
you do not have mes-
sage waiting, press DE-
LETE twice and
Reviewing Call Records
MESSAGEdisappears.
Appears if the caller
chose to block sending
Caller ID information.
No caller information
appears.
PRIVATE
NAME/
PRIVATE
NUMBER
To quickly review call records from new-
est to oldest, repeatedly press REVIEW
8. To review call records from oldest
to newest, repeatedly press REVIEW9.
If you have not received any new calls, 0
CALLis displayed.
Appears within the Call-
er ID information if one
or more characters
were not properly re-
ceived. It is normal for
this to happen occa-
sionally. If this happens
often, contact your lo-
cal phone company and
ask them to correct the
problem.
Notes:
• If you do not press any button within
30 seconds while you are reviewing
call records, the system automati-
cally returns to the current time dis-
play.
?
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• If a displayed phone number is more
than twelve characters, the rest of
the Caller ID information scrolls au-
tomatically.
2. Press CALL BACK. AREACODENO.
1appears.
3. Press REVIEW 8 or 9 to review
the area codes which you stored
previously.
Area Code
4. Press STORE to exit.
Your phone allows you to pre-store five
area codes of three digits. When you
dial a Caller ID number by pressing the
CALL BACK button, only the last seven
digits will be dialed if the area code of
the dialed Caller ID number matches
one of the area codes you stored previ-
ously.
Follows these steps to delete stored
area codes.
1. Press STORE. LOCATION?appears.
2. Press CALL BACK. AREACODENO.
1appears.
3. Press REVIEW 8 or 9 to select
the area code you want to delete.
Follow these steps to store an area
code:
4. Press DELETE.
5. Press STORE to exit.
1. Press STORE. LOCATION? appears
on the display.
Dialing Numbers In Call
Records
2. Press CALL BACK. AREACODENO.
1appears on the display.
3. Press REVIEW 8 or 9 to select a
location (1–5) where you want to
store the area code.
For your phone’s Caller ID memory dial
feature to operate, the record must con-
tain the caller’s number.
4. Enter the area code you want to
Follow these steps to dial a number
stored in a call record.
store using the number keys (0–9).
5. Press STORE. The phone sounds a
1. Press LINE 1 or LINE 2 to select a
tone.
phone line.
6. Press STORE again to exit.
2. Repeatedly press REVIEW 8# or
9 until the phone number you
want to dial appears.
Note: You may edit a stored area code
by repeating Steps 1– 4.
3. If the Caller ID record has the same
area code as one you have stored,
press CALL BACK and the phone di-
als only the last 7 digits of the num-
ber.
Follow these steps to review stored area
codes.
1. Press STORE. LOCATION? appears
on the display.
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If the Caller ID record has the same
area code as one you have stored
but you need to include the area
code to make the call, dial the area
code on the number key pad then
press CALL BACK.
Note: If you do not press any button
within 30 seconds while deleting call
records, the phone automatically returns
to the current time display.
Storing Call Records Into
Memory Locations
If the Caller ID record has a different
area code than one you have
stored, press 1 then press CALL
BACK.
You can move phone numbers from
Caller ID records into the phone’s upper
or lower memory locations. See “Storing
Call Records Into Memory” on Page 21.
Deleting Call Records
You can select and delete an individual
call record, or all call records stored in
the system.
MEMORY DIALING
You can store phone numbers (up to 24
digits) and call records in the system’s
20 (10 upper, 10 lower) memory loca-
tions. You can dial a phone number with
the touch of one memory location but-
ton.
Note: When the phone’s memory is full,
it automatically replaces the oldest call
record with the newest incoming call.
To delete a single call record, repeatedly
press REVIEW 8 or 9 until the call
record you want to delete appears.
Storing a Pause In Memory
When the phone displays the call
record, press DELETE twice within 30
seconds. The phone beeps, deletes the
call record, and automatically renum-
bers the remaining call records. Then,
after 30 seconds, the current time reap-
pears.
In some telephone systems, you must
dial an access code (9, for example) and
wait for a 2 second dial tone before you
can dial an outside number. When stor-
ing a number with an access code, you
should also store a pause after the ac-
cess code to allow the outside line time
to connect.
To delete all of the call records at once,
press REVIEW 8 or 9 repeatedly un-
til XX CALLS appears on the display.
Press and hold down DELETE for about
5 seconds. The system beeps and de-
letes all call records, and 0 CALL ap-
pears.
To store a 2-second pause, press
PAUSE at the desired point in the phone
number. Pappears on the display. For a
longer pause, press PAUSE additional
times.
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43-935.fm Page 21 Friday, January 14, 2000 3:07 PM
the current time display. To start
over, repeat Steps 1–4.
Storing Numbers Into Memory
Note: For information about storing
numbers from call records into memory
see “Storing Call Records Into Memory”.
• If you answer a call before press-
ing STORE, you must begin the
procedure again after you com-
plete the call.
Follow these steps to store numbers into
upper or lower memory.
• If you have pulse service, press
to store a switch from pulse to
tone mode at the appropriate
place in your number.
1. Press STORE. LOCATION?appears.
2. Choose the memory location where
you want to store the number.
• For an upper memory location,
press a memory button.
Storing Call Records Into
Memory
• For a lower memory location,
press LOWER, LOWERappears on
the display, then press a memory
button.
You can move call records (including
stored numbers) from Caller ID memory
into the phone’s memory locations.
INPUTNUMBER:appears at the top
of the display.
Follow these steps to move Caller ID
records to memory locations:
3. Enter the number you want to store,
including any flash and pause en-
tries.
1. Repeatedly press REVIEW 8 or
9 to select the Caller ID record
you want to store.
Notes:
2. Press STORE. LOCATION? appears
on the display.
• Each flash or pause entry uses
one digit of memory.
3. Within 30 seconds, choose a memo-
ry location where you want to store
the number. The phone sounds a
tone and stores the number.
• If you make a mistake while en-
tering the number, repeatedly
press DELETE until you delete the
incorrect digit. Then re-enter the
correct number.
• For an upper memory location,
press a memory button.
4. Within 30 seconds after entering the
number, press STORE. The system
beeps, then stores the number.
• For a lower memory location,
press LOWER and then a memory
button.
Notes:
• If you do not press STORE within
30 seconds, the system returns to
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Note: If you do not specify a memory lo-
cation within 30 seconds, the system re-
turns to the current time display. To start
over, repeat Steps 1–3.
Storing Special Service
Numbers
For a quick recall of numbers for special
services (such as bank-by-phone or al-
ternate long-distance), you can store
each group of numbers in its own mem-
ory location. Then, when calling special
services, dial the service’s main num-
bers first. At the appropriate place in the
call, press the memory location button
for the additional numbers you want to
send.
Storing the Last Number Dialed
Into Memory
Follow these steps to store the last num-
ber you dialed to a memory location.
1. Press REDIAL. The last dialed num-
ber appears on the display.
2. Press STORE. LOCATION?appears.
To store a number for a special service,
follow the steps under “Storing Numbers
Into Memory” on Page 21.
3. Within 30 seconds, specify the
memory location where you want to
store the number.
Caution: To prevent unauthorized ac-
cess to special services, we recommend
that you do not store a personal identifi-
cation number in memory.
• For an upper memory location,
simply press a memory button.
• For a lower memory location,
press LOWER and then a memory
button.
Using the Quick Reference
Card
The system beeps and stores the
number.
There is a quick reference card that of-
fers brief phone operation instructions
on “Storing a Number Into Memory” and
“Dialing a Stored Number” located on a
pull out sleeve on the bottom of the
phone. To view the card, gently pull the
tab on the bottom of the phone outward.
When you finish reading the instruc-
tions, gently press the sleeve back un-
der the phone.
Note: If you do not specify a memory lo-
cation within 30 seconds, the system re-
turns to the current time display. To start
over, repeat Steps 1–3.
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Using the Memory Card
Deleting Stored Numbers
To keep a record of the numbers you
stored in the phone’s upper and lower
memory locations, lift off the clear plastic
cover over the card surrounding the
memory buttons. Then write the per-
son’s or company’s name next to the ap-
propriate memory location. Replace the
clear plastic cover.
To delete a number stored in memory,
press the memory location button for the
number you want to delete, then press
DELETE twice.
To replace a number stored in memory
with another number, see “Storing Num-
bers Into Memory” on Page 21.
Reviewing Stored Numbers
To review a number stored in an upper
memory location, press the desired
memory location button.
To review a number stored in a lower
memory location, press LOWER, and
then press the desired memory button.
Note: Only the last fourteen digits of the
stored number appear on the display. If
there is no memory stored, EMPTY ap-
pears on the display.
Dialing Stored Numbers
If you are dialing a number stored in up-
per or lower memory, lift the handset or
press SPEAKERPHONE and press LINE
1 or LINE 2 to select which telephone
line you prefer.
To dial a number stored in upper memo-
ry, press the desired memory location
button.
To dial a number stored in lower memo-
ry, press LOWER, then press the desired
memory location button.
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TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the follow-
ing suggestions might help.
Problem
Suggestion
The phone does not work.
The phone does not ring.
No dial tone.
Make sure the phone line cord connected properly.
Make sure the RINGER switch, it may be set to OFF.
• Make sure the coiled handset cord is connected
properly?.Check the phone jack with a known work-
ing phone.
Cannot dial.
• Make sure the you have touch tone service. See
“Setting the Dialing Mode” on Page 12.
• Check the TONE/PULSE switch setting.
Other party cannot hear.
Make sure the handset cord connected properly.
Display showing erroneous figures. Remove batteries and press RESET.
The display is faded.
• Adjust the display contrast.
See “Adjusting the Display Contrast” on Page 12.
• Make sure the batteries are correctly installed?
CALLER ID does not work.
No caller’s name.
• You must subscribe to a CALLER ID service.
• Make sure the AC adapter is connected.
Make sure the Caller ID service to which you subscribe
is include the caller name delivery feature.
If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take the phone to your local RadioShack store for assistance.
24
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CARE AND MAINTENANCE
Your RadioShack Two-Line Caller ID Phone is an example of superior design and
craftsmanship. The following suggestions will help you care for your phone so you
can enjoy it for years.
Keep the phone dry. If it gets wet, wipe it dry immediately. Liquids might
contain minerals that can corrode the electronic circuits.
Use and store the phone only in normal temperature environments. Tem-
perature extremes can shorten the life of electronic devices, damage bat-
teries, and distort or melt plastic parts.
Keep the phone away from dust and dirt, which can cause premature
wear of parts.
Handle the phone gently and carefully. Dropping it can damage circuit
boards and cases and can cause the phone to work improperly.
Use only fresh batteries of the required size and recommended type. Bat-
teries can leak chemicals that damage your phone’s electronic parts.
Wipe the phone with a damp cloth occasionally to keep it looking new. Do
not use harsh chemicals, cleaning solvents, or strong detergents to clean
the phone.
Modifying or tampering with the phone’s internal components can cause a malfunc-
tion and might invalidate its warranty and void your FCC authorization to operate it. If
your phone is not performing as it should, take it to your local RadioShack store for
assistance. If the trouble is affecting the telephone lines, the phone company can
ask you to disconnect your phone until you have resolved the problem.
25
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43-935.fm Page 26 Friday, January 14, 2000 3:07 PM
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your system
causes problems on the phone line, the
phone company can temporarily discon-
nect your service. If this happens, the
phone company attempts to notify you
as soon as possible and advise you of
your right to file a complaint with the
FCC.
Also, the phone company can make
changes to its lines, equipment, opera-
tions, or procedures that could affect the
operation of the system. The phone
company notifies you of these changes
in advance, so you can take the neces-
sary steps to prevent interruption of your
phone service.
LIGHTNING
Your Caller ID Phone has built-in protec-
tion circuits to reduce the risk of damage
from surges in telephone line current.
These protection circuits meet or ex-
ceed the FCC requirements. However,
lightning striking the telephone lines can
damage your system.
Lightning damage is not common. Nev-
ertheless, if you live in an area that has
severe electrical storms, we suggest
that you unplug your system during
storms to reduce possibility of damage.
26
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43-935.fm Page 27 Friday, January 14, 2000 3:07 PM
NOTES
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43-935.fm Page 28 Friday, January 14, 2000 3:07 PM
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workman-
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limita-
tion of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop-
erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
12/99
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
01A00
Printed in China
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