Radio Shack Caller ID Box SYSTEM 933 User Guide

43-933.fm Page 1 Monday, August 16, 1999 2:59 PM  
Cat. No. 43-933  
OWNER’S MANUAL  
Please read before using this equipment.  
System 933  
79-Memory Caller ID with  
Call Waiting, Illuminator Backlight  
and Dial Back  
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FEATURES  
Your RadioShack System 933 79-Memory Caller ID with Call  
Waiting, Illuminator Backlight and Dial Back is the latest in tele-  
phone technology. The system displays the caller’s telephone  
number (and name, if available in your area) and the current  
date and time, as provided by your local phone company to  
Caller ID service subscribers. (The date and time are set with  
your first incoming Caller ID call.)  
The System 933 stores and displays up to 79 multiple (name  
and number) Caller ID records, and includes these features:  
Easy Installation  
— the system easily connects to your tele-  
phone line so you can quickly begin using it.  
Bright Illuminator Backlight  
— the display lights when you  
press any key, making it easy to view and change information  
even in a dimly lit area.  
Call Summary  
— displays the number of new calls, total num-  
ber of calls you received, the phone number, date and time you  
received the calls and the caller’s name.  
Note:  
Check with your local phone company regarding name  
service availability.  
New Call Indicator  
— flashes when you have at least one new  
call you have not reviewed.  
VIP Call List  
— lets you save up to 20 important call records  
so they will not be deleted when you delete other calls from the  
system’s memory.  
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Message Waiting — the system lets you know when you have  
a voice mail message waiting (if you subscribe to the message  
waiting service from your local phone company).  
Record Scrolling — lets you easily look through all call  
records in Caller ID memory.  
Trilingual Operation — lets you set the system to display  
messages in English, French, or Spanish.  
Liquid Crystal Display — makes it easy to see caller informa-  
tion and the current time and date.  
Contrast Control — lets you adjust the display contrast for the  
best readability.  
Time and Date Display — displays the current time and date  
as provided to Caller ID service subscribers by your local tele-  
phone company.  
Mounting Options — you can place the system on a desk,  
shelf, or table, or mount it on a wall.  
Call Waiting — lets you know who is calling when you are  
talking on the phone.  
Dial Back — lets you redial a telephone number in the Caller  
ID call record memory.  
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Note: Your system requires four AAA batteries (not supplied) to  
protect its memory during a power outage.  
This system has been tested and found to comply with all appli-  
cable ETL and FCC standards.  
We recommend you record the system’s serial number here.  
The number is on the system’s bottom panel.  
Serial Number: _________________________  
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Important Information:  
To use this system, you must be in an area where Caller  
ID service is available, and you must subscribe to the ser-  
vice.  
• Where Caller ID is offered, one or more of the following  
options are generally available:  
Caller’s number only  
Caller’s name only  
Caller’s name and number  
Your system displays the caller’s name only if that option  
is available in your area.  
• The actual number of Caller ID records your system will  
store depends on the amount of Caller ID information sent  
by the phone company.  
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FCC INFORMATION  
We have designed your system to conform to federal regula-  
tions, and you can connect it to most telephone lines. Howev-  
er, each system (and each device, such as a telephone or  
answering machine) that you connect to the telephone line  
draws power from the telephone line. We refer to this power  
draw as the device’s ringer equivalence number, or REN. The  
REN is on the bottom of the system.  
If you use more than one telephone or other device on the line,  
add up all of the RENs. If the total is more than five, your tele-  
phone might not ring. In rural areas, a total REN of three might  
impair ringer operation. If ringer operation is impaired, remove  
a device from the line.  
Your system complies with Part 68 of FCC Rules. You must,  
upon request, provide the FCC registration number and the  
REN to your telephone company. Both numbers are on the  
bottom of the system.  
Note:  
You must not connect your system to:  
• Coin-operated systems  
• Party-line systems  
• Most electronic key telephone systems  
In the unlikely event that your system causes problems on the  
phone line, the phone company can temporarily disconnect  
your service. If this happens, the phone company attempts to  
notify you in advance. If advance notice is not practical, the  
phone company notifies you as soon as possible and advises  
you of your right to file a complaint with the FCC.  
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Also, the phone company can make changes to its lines,  
equipment, operations, or procedures that could affect the op-  
eration of this system. The telephone company notifies you of  
these changes in advance, so you can take the necessary  
steps to prevent interruption of your telephone service.  
This equipment complies with the limits for a Class B digital de-  
vice as specified in Part 15 of FCC Rules. These limits provide  
reasonable protection against radio and TV interference in a  
residential area. However, your equipment might cause TV or  
radio interference even when it is operating properly. To elimi-  
nate interference, you can try one or more of the following cor-  
rective measures:  
• Reorient or relocate the TV or radio’s receiving antenna  
• Increase the distance between the equipment and the  
radio or TV  
• Use outlets on different electrical circuits for the equip-  
ment and the radio or TV  
Consult your local RadioShack store if the problem continues.  
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CONTENTS  
Please add the contents  
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PREPARATION  
INSTALLING BATTERIES  
You need four AAA batteries (not supplied) to protect the sys-  
tem’s memory during a power failure. For the longest operation  
and best performance, we recommend alkaline batteries, such  
as RadioShack Cat. No. 23-558.  
Cautions:  
• Always use fresh batteries of the required size and rec-  
ommended type.  
• Do not mix old and new batteries, different types of batter-  
ies (standard, alkaline, or rechargeable), or rechargeable  
batteries of different capacities.  
Follow these steps to install batteries.  
Notes:  
• When you replace the batteries, do not press any buttons  
on the system after you remove the old batteries. Doing  
so could erase all stored information.  
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• When replacing the batteries, have fresh ones on hand  
before you begin. If you do not install the new batteries  
within about 2 minutes after removing the old ones, you  
will lose all the information stored in the system.  
1. Make sure the system is unplugged from the telephone  
line and AC power.  
2. If you are replacing the batteries, unplug both modular line  
cords from the back of the system.  
3. Use a Phillips screwdriver to remove the screw in the bat-  
tery compartment cover.  
4. Slide the battery compartment  
cover in the direction of the  
arrow, then lift open the cover.  
(illus)  
(illus)  
Caution: The battery compart-  
ment cover is attached to the  
system. Do not try to remove it  
completely.  
5. Put four fresh AAA batteries  
into the compartment as indi-  
cated by the polarity symbols  
(+ and –) marked inside.  
6. Close the cover and secure it  
with the screw. If you are  
replacing the batteries, recon-  
nect the phone line, AC  
adapter, and the phone.  
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When BATTappears or the display dims, replace the batteries.  
Cautions:  
• Always remove old or weak batteries. Batteries can leak  
chemicals that can damage your system.  
• Dispose of dead batteries promptly and properly. Do not  
bury or burn them.  
CONNECTING THE AC ADAPTER  
(illus)  
To power the system, plug the adapter’s barrel plug into the 9V  
DC 200mA jack on the back of the system. Then connect the  
other end of the adapter to a standard AC outlet.  
Caution: The supplied adapter was designed specifically for  
your system. Use only the supplied adapter.  
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CONNECTING THE SYSTEM  
The System 933 connects to any modular phone jack and your  
phone. You can also connect it to an answering machine.  
Connecting to a Single-Line Phone  
(illus)  
1. Disconnect the telephone line cord from the phone and  
plug it into the system’s LINE jack.  
2. Plug one end of the supplied line cord into the system’s  
PHONE jack.  
3. Plug the other end of the cord into the phone’s jack.  
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Connecting to a Two-Line Phone  
To record information about calls received on a two-line phone,  
you can connect two System 933s using a triplex adapter such  
as Cat. No. 279-402 (not supplied). Each system only records  
information about calls received on the line to which it is con-  
nected.  
Follow these steps to connect two System 933s to a two-line  
phone.  
(illus)  
1. Disconnect the telephone line cord from the modular  
phone jack (on the wall) and plug it into L1 + L2 on the tri-  
plex adapter.  
2. Plug the triplex adapter into the modular phone jack.  
3. Plug one end of the supplied line cord into the TO LINE  
jack on one of the systems.  
4. Plug the other end of the cord into either L1 or L2 on the  
triplex adapter.  
5. Repeat Steps 3 and 4 to connect another system to the  
remaining open jack (L1 or L2) on the triplex adapter.  
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Connecting to an Answering Machine  
(illus)  
1. Plug a telephone line cord into the modular jack and plug it  
into the system’s TO LINE jack.  
2. Plug one end of the supplied line cord into the system’s TO  
PHONE jack and plug the cord’s other end into the answer-  
ing machine’s jack.  
3. Plug a third telephone line cord into the answering  
machine and the phone.  
4. Set your answering machine to answer after two or more  
rings. This gives the System 933 time to record the call  
information that the phone company sends between the  
first and second rings.  
MOUNTING THE SYSTEM  
You can place the system directly on a desk, shelf, or table by  
itself or attach the supplied mounting bracket if you want the  
system to sit up at an angle. Or, you can use the bracket to  
mount the system on a wall.  
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Attaching the Mounting Bracket  
(illus)  
1. Align the keyhole slots on the bottom of the system with  
the hooks on the mounting bracket.  
2. Gently push the system down on the bracket to secure it.  
If you are placing the system on a desk, shelf, or table, pull out  
the stand on the back of the bracket until it clicks.  
To remove the system from the bracket, press up from the bot-  
tom of the system until it snaps off the bracket.  
Mounting on a Wall  
To mount the system on the wall, you need two screws (not  
supplied) with heads larger than the keyhole slots on the back  
of the mounting bracket.  
Follow these steps to mount the system on a wall.  
1. Using the keyholes in the supplied mounting bracket as a  
template, mark the mounting screw locations on the wall.  
2. Drill a hole in the wall at each marked location.  
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3. Thread a screw through each hole, letting the  
head extend 1/8 inch from the wall.  
4. Attach the mounting bracket to the system  
(see “Attaching the Mounting Bracket“ on  
Page x).  
5. Route the phone line cords and AC adapter  
cord through the slots on the back of the  
bracket.  
(illus)  
6. Line up the keyhole slots on the bracket with the screws in  
the wall, then slide the system down onto the screws until  
it is secure.  
(illus)  
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ADJUSTING THE DISPLAY CONTRAST  
To lighten or darken the display, hold down ERASE and  
VIEW buttoms until CONTRAST ADJUSTappears in the dis-  
play. To scroll through the contrast setting, press the  
RE-  
REVIEW  
button.  
(illus)  
CHOOSING A LANGUAGE  
Your System 933 is programmed to display messages in En-  
glish, but you can change it to display in French or Spanish.  
Follow these steps to change the language.  
1. Hold down  
REVIEW and CALL BACK buttons until the  
current language (ENGLISH, ESPANOL for Spanish, or  
FRANCAISfor French) appears.  
2. Press REVIEW  
until the language you want appears.  
3. When you release the REVIEW button, new language is  
set.  
Note:  
If you don’t press any button within 10 seconds, the unit  
will go to time calendar.  
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SETTING LOCAL AREA CODE  
Before receiving calls, you should enter your local area code.  
1. Hold down both REVIEW buttons until LOCAL AREA  
CODE appears.  
2. To change the first digit, press REVIEW  
button until the  
desired digit appears. Then, press ERASE button to con-  
firm.  
3. Repeat step 2 for setting the second and third digits.  
4. Either leave the unit alone, or press  
go back to the idle mode.  
REVIEW button to  
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OPERATION  
RECEIVING AND STORING CALLS  
Caller ID is a service provided by your telephone company.  
When you subscribe to this service, the telephone company  
sends the caller’s telephone number (and name, if available)  
and the call’s date and time between the first and second ring.  
The system receives and displays this information for each call  
and updates the display with the current date and time. Your  
system saves up to 79 call records, then replaces the oldest  
call record with each new one.  
During an incoming call, the red new call indicator flashes, the  
display lights, and NEW and the TOTAL number of calls ap-  
pear.  
RECEIVING CALL WAITING CALLS  
When you are talking on the phone and you hear the Call Wait-  
ing beeps, you can look at the display to see who is calling. To  
FLASH  
talk with that person, press the  
button on your telephone  
set. When you want to return to your original caller, press the  
FLASH  
Note:  
button again.  
You must call your local phone company to subscribe to  
Caller ID with Call Waiting services.  
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REVIEWING CALL RECORDS  
Each time you receive a call, the system saves a call record in  
memory that you can see while you are on the phone or review  
later.  
Each call record includes the time and date of the call, the call  
number (order the call is received), the caller’s telephone num-  
ber, and the caller’s name (if available).  
(illus)  
To scroll through the call records, repeatedly press (or hold  
down)  
REVIEW or REVIEW  
.
Notes:  
• If no call information is stored, -NO CALL- appears  
when you press  
REVIEW or REVIEW  
.
• If you do not press a button within about 10 seconds, the  
system automatically returns to the time and date display.  
• After you review all calls, -ENDOFLIST-appears. Sim-  
ply press  
REVIEW or REVIEW  
to view the calls  
again.  
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REDIALING FROM CALL RECORD  
MEMORY  
To redial a telephone number stored in the Caller ID call record  
memory, press the REVIEW  
button or  
REVIEW button to  
view the desired call record.  
1. Lift the handset of your touchtone telephone and confirm  
the presence of dial tone.  
2. Press the Caller ID CALL BACK button to redial the tele-  
phone number observed in the display.  
3. When the number to be redialed is out of your area code,  
dial “1“ on your telephone before pressing the Caller ID  
CALL BACK button.  
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Displayed Call Information  
The system can display the following information.  
Display  
(English,  
Description  
French,  
Spanish)  
Appears with a number if you  
REPT  
have received a call from the  
same phone number more than  
once.  
Appears along with LDC(long dis-  
tance call) if your phone company  
sends information indicating that  
the incoming call is long distance.  
LONG DISTANCE  
LONGUE DISTANCE  
LARGA DISTANCIA  
The incoming call is from an area  
that does not send Caller ID name  
information.  
-UNKNOWNNAME-  
-NOM INCONNU-  
NOM DESCONOCIDO  
The incoming call is from an area  
that does not send Caller ID num-  
ber information.  
UNKNOWNNUMBER  
NUMERO INCONNU  
NUM DESCONOCIDO  
The incoming call is from an area  
that does not send any Caller ID  
information.  
UNKNOWNCALLER  
APPELERINCONNU  
DESCONOCIDO  
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Display  
(English,  
French,  
Description  
Spanish)  
The caller has blocked the Caller  
ID name information from being  
sent.  
BLOCKEDNAME  
-NOM BLOQUE-  
NOMBRE PRIVADO  
The caller has blocked the Caller  
ID number information from being  
sent.  
BLOCKEDNUMBER  
-NUMEROBLOQUE-  
NUMBEROPRIVADO  
The caller has blocked any Caller  
ID information from being sent.  
BLOCKEDCALL  
APPELBLOQUE  
LLAMADAPRIVADA  
Call information was distorted be-  
fore reaching the system. Normal  
static on the telephone can cause  
this message. If it happens often,  
contact your phone company.  
-SERVICE ERROR-  
ERREURDELIGNE  
ERRORENLINEA  
Appears when battery level is low.  
BATT  
No call information is stored in the  
system.  
-NO CALL-  
-PAS D APPEL-  
-NO LLAMADA-  
The system has received incom-  
ing calls that have not been re-  
viewed.  
NEW  
NOUV  
NUEVO  
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Display  
(English,  
French,  
Description  
Spanish)  
The total number of incoming  
calls(not included VIP calls).  
TOTAL  
TOT.  
TOTAL  
Indicates it is a new call that has  
not been reviewed.  
#NEW  
The caller ID record is stored in  
VIP memory.  
-RECORD STORED-  
-MEMORISE-  
-MEMORIZADO-  
VIP memory is active.  
VIP  
Appears when no new VIP num-  
ber can be entered.  
-VIP MEMO FULL-  
-VIP PLEIN-  
-VIP LLENO-  
Delete all numbers from memory.  
DELETE ALL?  
EFFALER TOUT?  
BORRAR TODD?  
Call information was not sent by  
the phone company.  
-NO DATA SENT-  
PAS DE DONNEES  
-NO ENVIADO-  
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DELETING CALLS  
Deleting a Single Call  
1. Repeatedly press (or hold down) either REVIEW key until  
you see the call record you want to delete.  
2. Press DELETE. The system deletes that record and auto-  
matically renumbers the remaining call records. After 10  
seconds, the time and date reappears.  
(illus)  
Deleting All Calls  
1. While the system displays the time and date, press either  
REVIEW key.  
2. Hold down DELETE until the system displays DELETE  
ALL?.  
3. While DELETE ALL?appears, press DELETE again. -  
NO CALL-appears.  
Or, to cancel deletion, do not press any button. After  
about 10 seconds, DELETE ALL?disappears.  
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VIP CALL LIST  
Your system lets you save up to 20 call records in its VIP call  
list so they will not be deleted if you delete all calls from the sys-  
tem’s memory. This lets you save a list of important callers.  
Follow these steps to store call records in the VIP call list.  
1. Repeatedly press either REVIEW key until you see the call  
record you want to store as a VIP call.  
2. Hold down VIP button until VIP flashes and -RECORD  
STORED-appears. The system stores the call record as  
a VIP call record.  
(illus)  
Note:  
If the system’s memory is full (20 VIP call records  
are already stored), -VIP MEMO FULL-appears when  
you press VIP button. To store another VIP call record, you  
must first delete an existing one.  
To review VIP call records, press VIP button first, then repeat-  
edly press either REVIEW buttons.  
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To delete a VIP call record, select the call record you want to  
delete, then press DELETE.  
To delete all entries from the VIP call list, hold down DELETE  
until DELETEALL?appears. Press DELETE to confirm.  
Or, to cancel deletion, do not press any button. After about 10  
seconds, DELETEALL?disappears.  
MESSAGE WAITING  
If you subscribe to message waiting service with your local tele-  
phone company, the red new call indicator flashes and the sys-  
tem displays MESSAGE WAITING  
when you have a  
message waiting.  
Note:  
• The system replaces the MESSAGE WAITING display  
with a flashing M (on the right of the display) to display  
other functions until you retrieve all of your messages.  
• When the battery is in a good condition but without AC  
power supply, the system displays -NO DATA SENT-  
when the message waiting activate signal is received. The  
message waiting signal is ignored.  
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TROUBLESHOOTING  
If your system is not working as it should, these suggestions  
might help you eliminate the problem.  
Problem  
Blank screen  
Solution  
The System 933 is not receiving  
power. Make sure the batteries  
are installed and the AC adapter  
is plugged in.  
Adjust the contrast as described  
in “Adjusting the Display Con-  
trast“ on Page x.  
Check if you have ordered caller  
ID service from your local tele-  
phone company.  
No dial tone on the  
phone attached to the  
caller ID unit  
Check all cabling to make sure  
that all connections are secure.  
Check installation  
Disconnect the caller ID unit and  
reconnect phone to find out if the  
phone works without the caller ID  
unit.  
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Problem  
Solution  
You have an incoming  
call, but do not receive  
any Caller ID informa-  
tion.  
You answered the call before the  
System 933 received the call in-  
formation. Wait until your phone  
rings at least 2 times before an-  
swering a call.  
Alarm time can be set,  
but there is no alarm  
action.  
The system has no alarm action.  
If you see a message that you do not understand, see “Dis-  
played Call Information“ on Page x.  
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CARE AND MAINTENANCE  
Your RadioShack System 933 79-Memory Caller ID with Call  
Waiting, Illuminator Backlight and Dial Back is an example of  
superior design and craftsmanship. The following suggestions  
will help you care for your system so you can enjoy it for years.  
Keep the system dry. If it gets wet, wipe it dry im-  
mediately. Liquids might contain minerals that can  
corrode the electronic circuits.  
Use and store the system only in normal tempera-  
ture environments. Temperature extremes can  
shorten the life of electronic devices and distort or  
melt plastic parts.  
Keep the system away from dust and dirt, which  
can cause premature wear of parts.  
Handle the system gently and carefully. Dropping  
it can damage circuit boards and cases and can  
cause the system to work improperly.  
Wipe the system with a damp cloth occasionally to  
keep it looking new. Do not use harsh chemicals,  
cleaning solvents, or strong detergents to clean  
the system.  
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Modifying or tampering with the system’s internal components  
can cause a malfunction and might invalidate your system’s  
warranty and void your FCC authorization to operate it. If your  
system is not performing as it should, take it to your local Ra-  
dioShack store for assistance. If the trouble is affecting the tele-  
phone lines, the phone company can ask you to disconnect  
your system until you have resolved the problem.  
LIGHTNING  
Your system has built-in protection circuits to reduce the risk of  
damage from surges in phone line or power line current. These  
protection circuits meet or exceed FCC requirements. Howev-  
er, lightning striking the phone line can damage your system.  
Lightning damage is not common. However, if you live in an  
area that has severe electrical storms, we suggest you unplug  
your system during storms to reduce the possibility of damage.  
32  
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NOTES  
33  
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NOTES  
34  
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43-933.fm Page 35 Monday, August 16, 1999 2:59 PM  
NOTES  
35  
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43-933.fm Page 36 Monday, August 16, 1999 2:59 PM  
Pls add one year warranty  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
12A8  
Printed in China  
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