43-799.fm Page 1 Monday, August 16, 1999 9:43 AM
Cat. No. 43-799
OWNER’S MANUAL
Please read before using this equipment.
TAD-799
Fully Digital Telephone Answering System
with Day/Time Voice Stamp
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43-799.fm Page 3 Monday, August 16, 1999 9:43 AM
Phone Pick-Up Detection — the TAD
automatically stops if you answer a call
after the TAD answers.
WARNING: To reduce the risk of
fire or shock hazard, do not ex-
pose this product to rain or mois-
ture.
DELETE Button — lets you quickly
erase messages individually or all at
once.
CAUTION
Memo Recording — lets you leave
memos for your family, roommates, or
co-workers as messages on the TAD.
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
To take advantage of all the TAD’s fea-
tures, we recommend that you read this
manual completely before you use the
TAD.
This symbol is intended to alert you to
the presence of uninsulated danger-
ous voltage within the product’s en-
closure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
This TAD has been tested and certified
to comply with applicable UL and FCC
standards.
This symbol is intended to inform you
that important operating and mainte-
!
nance instructions are included in the
literature accompanying this product.
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FCC STATEMENT
READ THIS BEFORE
INSTALLATION
Your TAD complies with Part 68 of FCC
Rules. You must, upon request, provide
the FCC Registration Number and the
REN to your telephone company. Both
numbers are marked on the bottom of
the TAD.
We have designed your TAD-799 to
conform to federal regulations, and you
can connect it to most telephone lines.
However, each device you connect to
the phone line draws power from it. This
power draw is the device’s Ringer Equiv-
alence Number, or REN. The REN is
shown on the bottom of the TAD.
Note: You must not connect the TAD to:
• coin-operated systems
• party-line systems
you use more than one telephone or
other device on the line, add up all of
the RENs. If the total is more than five,
your telephones might not ring. In rural
areas, a total REN of three might impair
ringer operation. If ringer operation is
impaired, remove a device from the line.
• electronic key telephone systems
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CONTENTS
Installation .............................................................................................................. 6
Choosing a Location ......................................................................................... 6
Installing the Backup Battery ............................................................................ 6
Connecting to the Telephone Line .................................................................... 7
Connecting to Power ......................................................................................... 8
Preparation ............................................................................................................. 9
Setting the Day and Time .................................................................................. 9
Recording the Outgoing Message .................................................................. 10
Basic Operation ................................................................................................... 11
Setting the Number of Rings ............................................................................11
Setting the TAD to Answer Calls ......................................................................11
Recording Incoming Messages ....................................................................... 12
Screening Calls ............................................................................................... 12
Playing Messages ........................................................................................... 12
Repeating Messages ................................................................................ 13
Skipping Messages .................................................................................. 13
Pausing Message Playback ..................................................................... 13
Stopping Message Playback .................................................................... 13
Erasing Messages .......................................................................................... 14
Recording a Memo .......................................................................................... 14
Remote Operation ............................................................................................... 15
Using Toll-Saver............................................................................................... 15
Changing the Remote Operation Security Code ............................................. 15
Remote Answer-On ........................................................................................ 16
Using Remote Commands .............................................................................. 17
Remote Commands ........................................................................................ 18
Troubleshooting .................................................................................................. 19
Care And Maintenance ........................................................................................ 20
The FCC Wants You to Know ......................................................................... 21
Lightning ......................................................................................................... 21
5
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INSTALLATION
INSTALLING THE
CHOOSING A LOCATION
BACKUP BATTERY
Select a location that is near a modular
telephone jack and an AC outlet.
The TAD requires AC power to operate.
However, if AC power fails, or you un-
plug the TAD, a 9-volt battery (not sup-
plied) provides backup power so the
TAD can maintain the correct time and
memory information. We recommend
you use an alkaline battery, available at
your local RadioShack store.
Notes:
• Your TAD-799 connects directly to a
modular telephone line jack. If your
telephone wiring does not have a
modular jack, you can update it
yourself using jacks and adapters
available at your local RadioShack
store, or have the telephone com-
pany update it for you.
Cautions:
• Use only fresh batteries of the
required size and recommended
type.
• The USOC number of the jack to be
installed is RJ11C (or RJ11W for a
wall plate jack).
• Do not mix old and new batteries,
different types of batteries.
Caution: The supplied AC adapter was
designed specifically for your TAD-799.
Use only the supplied adapter.
Follow these steps to install the battery.
1. Use a flat-blade screwdriver to
unlatch the battery compartment
cover (as shown), then slide the
cover in the direction of the arrow
and lift it off.
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2. Snap the battery’s terminals to the
connector inside the compartment.
CONNECTING TO THE
TELEPHONE LINE
To connect the TAD to the phone line,
plug one end of the supplied modular
TEL LINE
cord into the
jack on the back
of the TAD. Then plug the other end into
a modular phone jack.
3. Replace the cover.
When Lo and the two-digit number of
calls in memory alternately flash on the
display, replace the battery. When you
replace the battery, be sure the TAD is
connected to AC power so you do not
lose any stored information.
You can also connect a telephone to the
TEL SET
jack on the back of the TAD us-
ing a second modular cord (not sup-
plied).
Cautions:
• Dispose of old batteries promptly
and properly. Do not burn or bury
them.
• Always remove old or weak batter-
ies. Batteries can leak chemicals
that can destroy electronic parts.
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CONNECTING TO POWER
Insert the supplied adapter’s barrel plug
AC 9V
into the
jack on the back of the
TAD. Then plug the AC adapter’s other
end into a standard AC outlet.
Caution: You must use a Class II power
source that supplies 9 volts AC and de-
livers at least 400 mA. Its center tip must
be set to positive and its plug must fit the
TAD’s AC 9V jack. The supplied adapter
meets these specifications. Using an
adapter that does not meet these speci-
fications could damage athetoid or the
adapter.
_ _
When you first connect power,
flashes on the display, then the TAD
runs a self-test. You cannot operate the
TAD during this test. When the test is
complete, the TAD beeps once, then
Loflashes.
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PREPARATION
VOLUME
Note: If necessary, adjust
SETTING THE DAY AND
TIME
on the right side of the TAD to the
desired listening level.
Follow these steps to set the day and
time so the TAD records the correct day
and time of the call with each phone
message.
2. To change the day of the week,
repeatedly press REPEAT to move
backward or SKIP to move forward
until the TAD announces the
desired day of the week.
Notes:
3. Press STOP. The TAD beeps once
and announces the time format,
“AM” or “PM.”
• To avoid having to reset the time if
AC power is lost, we recommend
you install a battery before you set
the day and time.
4. To change the hour, repeatedly
press REPEAT until you hear the
desired hour.
• If you do not complete any step
within 8 seconds, the TAD sounds a
three-tone beep and stops setting
the day and time. Start over at Step
1
5. Press STOP. The TAD beeps once
to confirm the hour setting.
6. To change the minutes, repeatedly
press REPEAT until you hear the
desired minute setting.
1. Press and hold SET until the TAD
beeps. The TAD announces, “Sun-
day,” and 01 appears on the dis-
play.
7. Press STOP to confirm the settings.
The TAD beeps and announces the
day and time.
To check the current day and time at
any time, press SET.
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Hint: Do not tell callers that you are
not home. Instead, say that you
cannot come to the phone right
now.
RECORDING THE
OUTGOING MESSAGE
Before you can set the TAD to answer
calls, you must record the outgoing mes-
sage (OGM) the caller hears when the
TAD answers a call.
3. When you finish recording, release
ANNC
. The TAD beeps and repeats
the outgoing message so you can
verify it.
Note: The maximum outgoing message
length is 60 seconds.
To play the outgoing message at any
ANNC
time, press
. If no outgoing mes-
ANNC
1. Hold down
. The TAD beeps.
sage is recorded, the TAD says “No an-
nouncement.”
Note: When memory is full, the
TAD displays FL and announces,
“Memory is full,” and you cannot
record the outgoing message.
Delete old messages to make room
in memory (see “Erasing Mes-
sages” on Page 14).
2. Speak in a normal voice about 8
inches (20 cm) away from the front
of the TAD. Ask for the caller’s
name, phone number, and mes-
sage. The display counts down the
seconds as you record.
10
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BASIC OPERATION
SETTING THE NUMBER
OF RINGS
SETTING THE TAD TO
ANSWER CALLS
The ring select switch on the bottom of
the TAD controls how long the TAD-799
waits before it answers a call. Slide the
switch to the appropriate position.
To set the TAD to answer calls, press
ANSWER.
• If an outgoing message is
recorded, the TAD announces,
“Answer on,” and the display lights.
4 — The TAD answers after four rings.
7 — The TAD answers after seven rings.
• If no outgoing message is re-
corded, the TAD says, “Answer off,
no announcement.” You must
record a message (see “Recording
TS (Toll Saver) — If there are new mes-
sages, the TAD-799 answers after two
rings. Otherwise, the TAD answers after
four rings.
the
Outgoing
Message”
on
Page 10).
To have the TAD not answer calls,
press ANSWER again. The TAD says
“Answer off,” and the display turns off.
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43-799.fm Page 12 Monday, August 16, 1999 9:43 AM
played. The display shows the total
number of messages.
RECORDING INCOMING
MESSAGES
PLAY
To play all the messages, press
Or, to play only the new messages, hold
PLAY
.
The TAD can record an incoming mes-
sage of up to 60 seconds. If a recording
reaches 55 seconds, the TAD beeps
once to notify the caller that time will be
up soon. If the recording reaches 60
seconds, the TAD beeps three times,
then disconnects.
down
. The TAD announces the
number of messages.
The TAD automatically stops and hangs
up if the caller is silent more than 8 sec-
onds.
PLAY
Note: If you hold down
when there
are no new messages stored, the TAD
says, “No message.”
SCREENING CALLS
Your TAD lets you listen as callers leave
messages. If you want to speak to a call-
er, pick up any phone on the same line
and begin speaking. The TAD detects
when you pick up the phone and auto-
matically resets to answer the next call.
Before playing each message, the TAD
announces the message number and
the day and time it was recorded. After
all messages play, the TAD says, “End
of message(s)” and saves all the mes-
sages.
Note: If you pick up the phone exactly
when the TAD answers, you might need
STOP
to press
to stop the TAD.
PLAYING MESSAGES
If there are new messages, the display
flashes until those messages have been
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Repeating Messages
Pausing Message Playback
To review a message while you are lis-
tening to it, press REPEAT. The current
message plays from the beginning.
To pause while listening to messages,
press STOP. PAappears on the display.
Wait at least 2 seconds, then press
STOP again to resume playing messag-
es.
To hear the previous message, press
and hold REPEAT until that message’s
number appears. The TAD plays the
message.
Note: If you do not resume playing mes-
sages within 60 seconds, the TAD
sounds a beep, the total number of
messages appears, and the TAD stops
playback.
Skipping Messages
To skip to the next message while you
are listening to a message, press SKIP
once. The next recorded message
plays.
Stopping Message Playback
To stop playing messages, press STOP
twice within 2 seconds. The TAD beeps
once and stops playback.
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Notes:
• The maximum memo length is 60
ERASING MESSAGES
DE-
To delete a specific message, press
LETE
seconds.
once while the message is playing.
• If the TAD’s memory is full (FL
appears), you must erase some
messages before you can record a
memo (see “Erasing Messages”).
The TAD beeps once and immediately
erases the current message, then plays
the next message.
Follow these steps to record a memo.
MEMO
. The TAD beeps.
1. Hold down
Speak into the microphone in a
normal voice (while still holding
MEMO
down
). The display shows
how much time is left for recording.
To erase all messages, while playback
DELETE
is stopped, hold down
. The TAD
sounds a long beep and 00appears on
the display.
DELETE
Note: If you hold down
without
playing all the new messages first, the
TAD announces, “New messages.” The
TAD does not erase messages that
have not been played.
MEMO
2. Release
when you finish the
message. The TAD beeps once,
and the message display number
increases by one.
The memo is recorded along with the in-
coming messages. To hear the memo,
simply play back your messages.
RECORDING A MEMO
A memo is a message you can record on
the TAD without having to call in on the
phone.
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REMOTE OPERATION
While you are away from your home or
office, you can use a touch-tone phone
or a pulse (rotary) phone with a pocket
tone dialer (available at your local Ra-
dioShack store) to enter your remote
operation security code and do any of
the following:
CHANGING THE REMOTE
OPERATION SECURITY
CODE
The TAD-799’s remote operation secu-
rity code is preset to 799. Follow these
steps to change the code.
• set the TAD to answer or not
answer calls
Notes:
• Be sure to set each digit within 8
seconds. Otherwise, you must start
over from Step 1.
• listen to your messages
• record a new announcement
• delete messages
• We recommend you not use three
identical digits (such as 999) for the
security code. Such numbers are
too easy for others to guess.
• monitor the room where the TAD is
located
Note: You cannot remotely operate the
TAD from another phone on the same
line as your TAD-799.
• If AC power fails or if the backup
battery becomes weak, the remote
operation security code automati-
cally resets to 799.
USING TOLL-SAVER
1. Hold down CODE for about 2 sec-
onds. The TAD beeps and the first
digit of the preset code flashes.
If the ring select switch is set to TS (toll-
saver, see “Setting the Number of
Rings” on Page 11), the TAD answers
after two rings if you have new messag-
es. If there are no new messages, the
TAD waits for four rings before answer-
ing. This gives you time to hang up be-
fore the TAD answers so you can avoid
unnecessary long-distance charges.
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• If the TAD is set to answer-on, it
answers according to the num-
ber of rings you set.
2. Press SKIP or REPEAT to set the
first digit, then press STOP. The sec-
ond digit flashes.
2. Within 8 seconds, enter the remote
operation security code. The TAD
beeps. (If you do not enter the code
within 8 seconds, the TAD discon-
nects.)
3. Press #. The TAD beeps and
announces, “Answer on.” You can
hang up at this point or enter other
remote commands (see “Notes:” on
Page 17).
3. Press SKIP or REPEAT to set the
second digit, then press STOP. The
third digit flashes.
4. Press SKIP or REPEAT to set the
third digit, then press STOP. The
TAD beeps once and displays the
new security code in sequence.
REMOTE ANSWER-ON
: You must record an outgoing
Note
message before you can remotely set
the TAD to answer calls.
Follow these steps to remotely set the
TAD to answer calls.
1. Dial your phone number.
• If the TAD is set to answer-off, it
answers the call after 60 seconds
and announces, “Answer off.”
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USING REMOTE
COMMANDS
Follow these steps to operate the TAD
from a touch-tone phone or a pulse (ro-
tary) phone with a pocket tone dialer.
1. Dial your phone number.
2. When the TAD answers, enter your
remote operation security code.
The TAD beeps once to confirm that
you entered the correct code.
Notes:
• If you do not enter each digit of
the security code within 8 sec-
onds, the TAD hangs up.
• Even if the TAD is not set to
answer calls, it will answer after
about 60 seconds.
3. Enter a remote command (see
“Remote Commands” on Page 18).
4. When you finish, simply hang up.
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4
5
After you press or to play messag-
es, you can:
REMOTE COMMANDS
Press:
0
To:
Press:
6
To:
Stop playback, recording,
and room monitoring.
Delete the current mes-
sage.
1
2
3
Play the outgoing mes-
sage.
7
8
9
0
Replay the previous mes-
sage.
Record a new outgoing
message.
Replay the current mes-
sage.
Monitor the room where
the TAD is located for 30
seconds.
Skip forward to the next
message.
Stop message play.
4
5
6
Play all messages.
Play only new messages.
Delete messages. (The
TAD will not delete mes-
sages that have not been
played.)
#
Set the TAD to answer or
not answer calls.
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TROUBLESHOOTING
We do not expect you to have any problems with your TAD-799, but if you do, the
following suggestions might help.
Problem
Suggestion
The incoming message is
incomplete.
Be sure the TAD’s memory is not full.
The message was longer than 60 seconds.
The caller was silent for more than 8 seconds.
Loflashes on the message The backup battery is weak. Replace the battery
counter. (see “Installing a Backup Battery” on Page 6).
TAD does not answer calls. Make sure the TAD is set to answer calls.
Check all phone line connections.
Make sure the AC adapter is properly connected.
TAD does not record callers’ Memory may be full (FL appears). Delete some of
messages.
your messages.
No messages appear on the This could be caused by a power failure. Reset the
message counter.
TAD by removing the AC adapter and the battery
from the TAD, then reconnect the adapter and
reinstall the battery.
The TAD does not respond
to the remote operation
security code.
Make sure the phone you used to dial the TAD is a
touch-tone phone. (If it is not, you can use a
pocket tone dialer to enter the code and com-
mands.)
Make sure the remote operation security code you
entered is correct. Try entering the default code of
799. The TAD may have reset to the default code
because of a power failure.
Re-enter your security code, pressing each button
for 2 seconds.
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CARE AND MAINTENANCE
Your RadioShack TAD-799 is an example of superior design and craftsmanship. The
following suggestions will help you care for your TAD so you can enjoy it for years.
Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids might
contain minerals that can corrode the electronic circuits.
Use and store the TAD only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices, dam-
age batteries, and distort or melt plastic parts.
Keep the TAD away from dust and dirt, which can cause premature
wear of parts.
Handle the TAD gently and carefully. Dropping it can damage circuit
boards and cases and can cause the TAD to work improperly.
Use only fresh batteries of the required size and recommended type.
Batteries can leak chemicals that damage your TAD’s electronic
parts.
Wipe the TAD with a damp cloth occasionally to keep it looking new.
Do not use harsh chemicals, cleaning solvents, or strong detergents
to clean the TAD.
Modifying or tampering with the TAD’s internal components can cause a malfunction
and might invalidate its warranty. If your TAD is not performing as it should, take it to
your local RadioShack store for assistance. If the trouble is affecting the telephone
lines, the phone company can ask you to disconnect your TAD until you have re-
solved the problem.)
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THE FCC WANTS YOU TO
KNOW
LIGHTNING
Your TAD has built-in protection circuits
to reduce the risk of damage from surg-
es in telephone and power line current.
These protection circuits meet or ex-
ceed the FCC requirements. However,
lightning striking the telephone or power
lines can damage your TAD.
In the unlikely event that your TAD caus-
es problems on the telephone line, the
telephone company attempts to notify
you in advance. If advance notice is not
practical, the telephone company noti-
fies you as soon as possible and advises
you of your right to file a complaint with
the FCC.
Lightning damage is not common. Nev-
ertheless, if you live in an area that has
severe electrical storms, we suggest
that you unplug the TAD during storms
to reduce the possibility of damage.
Also, the telephone company can make
changes to its lines, equipment, opera-
tions, or procedures that could affect the
operation of this TAD. The telephone
company notifies you of these changes
in advance so you can take the neces-
sary steps to prevent interruption of your
telephone services.
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NOTES
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43-799.fm Page 23 Monday, August 16, 1999 9:43 AM
NOTES
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workman-
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-
cidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop-
erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102
We Service What We Sell
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
11A98
Printed in China
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