Quadra Fire Stove CASTILE CCR User Guide
R
CASTILE PELLET STOVE  
Owner’s Manual  
Installation and Operation  
Model:  
CASTILE-MBK  
CASTILE-PMH  
CASTILE-CLG  
CASTILE-CCR  
Beaverton  
Oregon USA  
Tested and  
Listed by  
O-T L  
C
OMNI-Test Laboratories, Inc.  
CAUTION  
DO NOT DISCARD THIS MANUAL  
•
Read, understand and  
follow these instruc-  
tions for safe installa-  
tion and operation.  
•
Leave this manual with  
party responsible for use  
and operation.  
• Important operating and  
maintenance instruc-  
tions included.  
WARNING  
WARNING  
Please read this entire manual  
before installation and use of this  
pellet fuel-burning room heater.  
Failure to follow these instructions  
could result in property damage,  
bodily injury or even death.  
HOT! DO NOT TOUCH.  
SEVERE BURNS MAY RESULT.  
CLOTHING IGNITION MAY RESULT.  
Glass and other surfaces are hot  
during operation and cool down.  
•
•
Keep children away.  
• Do not store or use gasoline or other flam-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
CAREFULLY SUPERVISE children in same room as  
appliance.  
•
•
•
Alert children and adults to hazards of high  
temperatures.  
• Do not overfire - If any external part starts to  
glow, you are overfiring. Reduce feed rate.  
Overfiring will void your warranty.  
Do NOT operate with protective barriers open or  
removed.  
Keep clothing, furniture, draperies and other  
combustibles away.  
• Comply with all minimum clearances to com-  
bustibles as specified. Failure to comply may  
cause house fire.  
CAUTION  
Check building codes prior to installation.  
CAUTION  
•
Installation MUST comply with local, regional, state  
and national codes and regulations.  
Tested and approved for wood pellets and shelled  
field corn fuel only. Burning of any other type of fuel  
voids your warranty.  
•
Consult local building, fire officials or authorities having  
jurisdiction about restrictions, installation inspection,  
and permits.  
250-6422D  
October 11, 2005  
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Castile Pellet Stove  
TABLE OF CONTENTS  
Section 9: Troubleshooting ............................24-26  
Section 1: Listing and Code Approvals  
A. Appliance Certifications ......................4  
B. Mobile Home Approved ......................4  
C. Glass Specifications............................4  
D. Electrical Rating..................................4  
E. BTU & Efficiency Specifications..........4  
Section 10: Maintaining & Servicing Appliance  
A. Proper Shutdown Procedures...............27  
B. General Maintenance & Cleaning.......27-29  
C. High Ash Fuel Content Maintenance ..30  
D. Blower Replacement...........................31  
E. Igniter Replacement............................32  
F. Baffle Removal....................................32  
G. Glass Replacement.............................33  
Section 2: Getting Started  
A. Design, Installation & Location  
Considerations....................................5  
B. Fire Safety ..........................................5  
C. Tools & Supplies Needed...................6  
D. Measuring Standards .........................6  
E. Inspect Appliance & Components ......6  
Section 12: Reference Material  
A. Component Functions ........................34-35  
B. Component Locations.........................36  
C. Exploded Drawings.............................37-38  
D. Service Parts & Accessories...............39-40  
E. Service & Maintenance Log................41-42  
F. Warranty Policy...................................43  
G. Contact Information.............................44  
Section 3: Dimensions & Clearances  
A. Appliance Dimensions ........................7  
B. Clearances to Combustibles...............8  
C. Hearth Requirements .........................9  
Section 4: Vent Information  
A. Chimney & Exhaust Connection.........10  
B. Venting Termination Requirements ....10  
C. Equivalent Feet of Pipe.......................11  
D. Pipe Selection Chart............................11  
Section 5: Venting Systems  
A. Alcove .................................................12  
B. Through the Wall.................................13  
C. Vertical................................................14  
D. Through the Wall & Vertical ................14  
E. Masonry ..............................................15  
F. Alternate Masonry...............................15  
Section 6: Mobile Home..................................16  
Section 7: Appliance Set-Up  
A. Outside Air Kit.....................................17  
B. Leg Leveling System...........................18  
C. Top Vent Adapter................................18  
D. Rear Vent Adapter ..............................18  
E. Log Set Placement..............................19  
F. Thermostat Installation........................20  
Section 8: Operating Instructions  
A. Fuel Size & Material............................21  
B. General Operation Information...........21  
C. Before Your First Fire .........................22  
D. Starting Your First Fire........................22  
E. Fire Characteristics.............................22  
F. Feed Rate Adjustment Instructions ....22  
G. Ignition Cycles ....................................23  
H. Frequently Asked Questions ..............22  
Page 3  
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Castile Pellet Stove  
Listing and Code Approvals  
1
E. BTU & Efficiency Specifications  
A. Appliance Certification  
Model:  
Castile Pellet Stove  
Particulate Emis-  
sions Rating:  
.7 grams/hr  
Laboratory:  
Report No.  
Type:  
OMNI Test Laboratories, Inc.  
061-S-33-2  
*BTU Output:  
Heating Capacity:  
Hopper Capacity:  
Fuel:  
8,000 - 30,000 / hr  
up to 1,500 sq. ft.  
40 lbs  
Solid Fuel Room Heater/Pellet Type  
ASTM E1509 and ULC/ORD-C1482  
Room Heater Pellet Fuel Burning  
type and (UM) 84-HUD, Mobile Home  
Approved.  
Standard:  
Wood Pellets or Shelled Corn  
258 lbs  
Shipping Weight:  
State Listing: State of Colorado  
*BTU output will vary, depending on the brand of fuel you  
use in your stove. Consult your Quadra-Fire dealer for  
best results.  
B. Mobile Home Approved  
This appliance is approved for mobile home installations  
when not installed in a sleeping room and when an outside  
combustion air inlet is provided. The structural integrity of  
the mobile home floor, ceiling, and walls must be maintained.  
The appliance must be properly grounded to the frame of  
the mobile home and use only listed pellet vent Class “L” or  
“PL” connector pipe. A Quadra-Fire Outside Air Kit must be  
installed in a mobile home installation.  
NOTE: Hearth & Home Technologies, manufacturer of  
this appliance, reserves the right to alter its products,  
their specifications and/or price without notice.  
C. Glass Specifications  
This appliance is equipped with 5mm ceramic glass. Replace  
glass only with 5mm ceramic glass. Please contact your  
dealer for replacement glass.  
NOTE: This installation must conform with local codes.  
In the absence of local codes you must comply with the  
ASTM E1509, (UM) 84-HUD, ULC/ORD-C-1482  
D. Electrical Rating  
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps  
Page 4  
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Castile Pellet Stove  
Getting Started  
2
A
. Design, Installation & Location  
B. Fire Safety  
Considerations  
Maintain the designated clearances to combustibles.  
Insulation must not touch the chimney. You must maintain  
the designated air space clearance around the chimney.  
This space around a chimney is necessary to allow  
natural heat removal from the area. Insulation in this  
space will cause a heat buildup, which may ignite wood  
framing. NOTE: Clearances may only be reduced by  
means approved by the regulatory authority having  
jurisdiction.  
Installation and service of this appliance should be  
performed by qualified personnel. Hearth & Home  
Technologies recommends NFI certified profession-  
als, or technicians supervised by an  
NFI certified professional.  
1. Appliance Location  
Consideration must be given to safety, convenience, traffic  
flow, and the fact that the appliance will need a chimney and  
chimney connector. It is a good idea to plan your installation  
on paper, using exact measurements for clearances and  
floor protection, before actually beginning the installation. If  
you are not using an existing chimney, place the appliance  
where there will be a clear passage for a factory-built listed  
chimney through the ceiling and roof.  
To provide reasonable fire safety, the following should be  
given serious consideration:  
1. Install at least one smoke detector on each floor of  
your home to ensure your safety. They should be  
located away from the heating appliance and close  
to the sleeping areas. Follow the smoke detector  
manufacturer’s placement and installation instructions,  
and be sure to maintain regularly.  
Check with your local building code agency before you  
begin your installation. Be sure local building codes do not  
supersede UL specifications and always obtain a building  
permit so that insurance protection benefits cannot be  
unexpectedly cancelled. If any assistance is required during  
installation, please contact your local dealer.  
2. A conveniently located Class A fire extinguisher  
to contend with small fires resulting from burning  
embers.  
3. A practiced evacuation plan, consisting of at least  
2 escape routes.  
4. A plan to deal with a hopper fire as follows:  
In the event of a hopper fire:  
We recommend that a qualified building inspector and your  
insurance company representative review your plans before  
and after installation.  
A. Notify fire department  
B. Prepare occupants for immediate evacuation.  
C. Close all openings into the appliance.  
D. While awaiting fire department, watch for ignition  
of adjacent combustibles from overheated vent  
pipe, hot embers or sparks from the chimney.  
E. Pour a bucket of water into the appliance  
hopper.  
2. Thermostat Location  
The thermostat’s location will have some effect on the  
appliance’s operation. When the thermostat is located close  
to the appliance, it may require a slightly higher temperature  
setting to keep the rest of the house comfortable. If the  
thermostat location is in an adjacent room or on a different  
floor level, you will notice higher temperatures near the  
appliance.  
WARNING  
Fire Hazard.  
•
Do not operate appliance before reading  
and understanding operating instructions.  
CAUTION  
•
•
Do NOT connect this unit to a chimney flue servicing  
another appliance.  
Do NOT connect to any air distributon duct or system.  
Failure to operate appliance properly may  
cause a house fire.  
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Castile Pellet Stove  
E. Inspect Appliance & Components and  
Pre-Use Check List  
C. Tools And Supplies Needed  
Tools and building supplies normally required  
for installation, unless installing into an existing  
masonry fireplace:  
1.  
Place the appliance in a location near the  
final installation area and follow the proce-  
dures below:  
Reciprocating Saw  
Channel Locks  
Hammer  
Phillips Screwdriver  
Tape Meausre  
Plumb Line  
Safety Glasses  
Framing Square  
Electric Drill & Bits (1/4”)  
1/4” Self-Tapping Screws  
2.  
Open the appliance and remove all the parts  
and articles packed inside the Component  
Pack. Inspect all the parts and glass for ship-  
ping damage. Contact your dealer if any irregu-  
larities are noticed.  
May also need:  
Vent Support Straps  
Venting Paint  
Level  
3.  
All safety warnings have been read and fol-  
lowed.  
Framing Material  
Hi-temp Caulking Material  
Gloves  
4.  
5.  
6.  
7.  
This Owner’s Manual has been read.  
Floor protection requirements have been met.  
Venting is properly installed.  
D. Measuring Standards  
The proper clearances from the appliance and  
chimney to combustible materials have been  
met.  
1. Pipe measurements are from center line to center line.  
2. Vertial terminations are measured to top of pipe.  
8.  
The masonry chimney is inspected by a profes-  
sional and is clean, or the factory built metal  
chimney is installed according to the manufac-  
turer’s instructions and clearances.  
9.  
The chimney meets the required minimum  
height.  
10.  
11.  
All labels have been removed from the glass  
door.  
Plated surfaces have been wiped clean, if  
applicable.  
Measure vertical  
clearances from  
this surface  
12.  
13.  
Thermostat or remote has been installed.  
A power outlet is available nearby.  
Measure horizontal  
clearances from  
this surface  
WARNING  
Fire Risk.  
Hearth & Home Technologies disclaims any  
responsibility for, and the warranty will be  
voided by, the following actions:  
Figure 6.1  
•
•
•
Installation and use of any damaged appliance.  
Modification of the appliance.  
Installation other than as instructed by Hearth & Home  
Technologies.  
•
•
•
•
Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
Operating appliance without fully assembling all  
components.  
Operating appliance without legs attached (if supplied  
with unit).  
WARNING  
Inspect appliance and components for  
damage. Damaged parts may impair safe  
operation.  
•
•
•
Do NOT install damaged components.  
Do NOT install incomplete components.  
Do NOT install substitute components.  
Do NOT Overfire  
Or any such action that may cause a fire hazard.  
Report damaged parts to dealer.  
Page 6  
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Castile Pellet Stove  
Dimensions and Clearances  
3
A. Appliance Dimensions  
23-5/8 in.  
(651mm)  
11-13/16 in.  
(300mm)  
28-7/16 in.  
(722mm)  
24-3/4 in.  
(629mm)  
23-1/4 in.  
(591mm)  
Figure 7.2- Front View  
Figure 7.1 - Top View  
30-5/16 in. (770mm)  
27-15/16 in. (710mm)  
4-1/4 in.  
(107mm)  
22-15/16 in.  
(583mm)  
3 in. (76mm)  
C
L
28-5/16 in.  
(718mm)  
C
L
16-1/16 in.  
(408mm)  
15-13/16 in.  
(402mm)  
16-5/16 in.  
(414mm)  
Figure 7.3 -Side View  
Figure 7.4 - Side View with Top Vent Adapter  
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Castile Pellet Stove  
B. Clearances to Combustibles (UL and ULC)  
Inches Millimeters  
Alcove Installation  
Minimum Alcove Height  
Minimum Alcove Side Wall  
Minimum Alcove Width  
Maximum Alcove Depth  
A
C
43  
6
1092  
152  
965  
914  
38  
36  
B
C
I
J
Inches Millimeters  
Straight Back Against  
Wall  
C
L
Back Wall to Appliance  
Side Wall to Appliance  
2
6
51  
A
B
152  
Inches Millimeters  
51  
Corner Installation  
Walls to Appliance  
2
C
Inches Millimeters  
Dimension to Corner  
Flue Center Line  
10-3/8  
9-1/8  
264  
232  
I
Back of Top Vent Adapter  
J
Installations with:  
3 to 3 inch Top Vent Adapter and  
3 to 6 inch Offset Adapter Kit  
WARNING  
Fire Risk.  
D
F
H
G
H
Comply with all minimum clearances to  
combustibles as specified.  
E
Failure to comply may cause house fire.  
G
NOTE:  
Inches Millimeters  
Vertical Installation  
•
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
Back Wall to Flue Pipe  
Side Wall to Cast Top  
Back Wall to Appliance  
3
6
8
76  
D
E
F
•
•
152  
203  
Inches Millimeters  
Corner Installation  
Walls to Appliance  
2
3
51  
76  
G
H
Side Wall to Flue Pipe  
Page 8  
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Castile Pellet Stove  
C. Hearth Pad Requirements (UL and ULC)  
Use a noncombustible floor protector, extending beneath  
appliance and to the front, sides and rear as indicated.  
Measure front distance “M” from the surface of the glass  
door.  
Inches Millimeters  
Hearth Pad Requirements  
Sides  
Back  
Front  
2
2
6
51  
51  
K
L*  
M
152  
*L Exception for Horizontal Installations:  
USA INSTALLATIONS: A noncombustible floor protection is  
recommended extending beneath the flue pipe when installed  
with horizontal venting or under the Top Vent Adapter with  
vertical installation.  
CANADA INSTALLATIONS: A noncombustible floor pro-  
tection extending beneath the flue pipe is required with hori-  
zontal venting or under the Top Vent Adapter with vertical  
installation.  
Must extend 2 inches (51mm) beyond each  
side of pipe (shaded area)  
Page 9  
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Castile Pellet Stove  
Vent Information  
4
B. Venting Termination Requirements  
A. Chimney and Exhaust Connection  
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)  
diameter type "L" or "PL" venting system. It can be vented  
vertically or horizontally.  
CAUTION  
Do not terminate vent in any enclosed or semi-enclosed  
area such as a carport, garage, attic, crawl space, under a  
sun deck or porch, narrow walkway or closely fenced area,  
or any location that can build up a concentration of fumes  
such as a stairwell, covered breezeway, etc.  
2. Mobile Home: Approved for all listed pellet vent. If using  
the 3 inch (76mm) vertical Top Vent Adapter Kit or the 3  
to 6 inch (76-152mm) Top Vent Offset Adapter, use listed  
double wall flue connector. A Quadra-Fire Outside Air Kit  
must be used with manufactured home installations.  
3. Residential: The 3 inch (76mm) vertical Top VentAdapter  
Kit and the 3 to 6 inch (76-152mm) Top Vent OffsetAdapter  
are tested to use 24 gauge single wall flue connector or  
listed double wall flue connector to Class A listed metal  
chimneys, or masonry chimneys meeting ICBO standards  
for solid fuel appliances.  
1. Termination must exhaust above air inlet elevation. It is  
recommended that at least 60 inches (1524mm) of verti-  
cal pipe be installed when appliance is vented directly  
through a wall. This will create a natural draft, which  
will help prevent the possibility of smoke or odor venting  
into the home during a power outage. It will also keep  
exhaust from causing a nuisance or hazard by exposing  
people or shrubs to high temperatures. The safest and  
preferred venting method is to extend the vent vertically  
through the roof.  
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE  
VENT MANUFACTURER.  
5. Secure exhaust venting system to the appliance with at least  
3 screws. Also secure all connector pipe joints with at least  
3 screws through each joint.  
2. Distance from doors and opening windows, or gravity or  
ventilation air inlets into building:  
NOTE: All pipe must be welded seam pipe whenever pos-  
sible. Seal pipe joints with high temperature silicone (500°F  
[260°C] minimum rated only).  
a. Not less than 48 inches (1219mm) below;  
b. Not less than 48 inches (1219mm) horizontally  
from;  
c. Not less than 12 inches (305mm) above.  
NOTE: If burning shelled field corn, you must use approved  
venting specifically designed for corn. Follow the instruc-  
tions from the venting manufacturer.  
3. Distance between bottom of termination and grade  
should be 24 inches (610mm) minimum. This is con-  
ditional upon plants in the area, and nature of grade  
surface. The grade surface must be a noncombustible  
material (i.e., rock, dirt). The grade surface must not be  
lawn. Distance between bottom of termination and public  
walkway should be 84 inches (2134mm) minimum.  
WARNING  
Fire Hazard.  
4. Distance to combustible materials must be 24 inches  
(610mm) minimum. This includes adjacent buildings,  
fences, protruding parts of the structure, roof overhang,  
plants and shrubs, etc.  
•
Only LISTED venting components may be  
used.  
•
NO OTHER vent components may be used.  
Substitute or damaged vent components may  
impair safe operation.  
5. Termination Cap Location (Home Electrical Service)  
•
Side-to-side clearance is to be the same as minimum  
clearance to vinyl inside corners.  
•
Clearance of a termination cap below electrical service  
shall be the same as minimum clearance to vinyl sof-  
fits.  
WARNING  
Vent surfaces get HOT, can cause burns if  
touched. Noncombustible shielding or guards  
may be required  
•
•
Clearance of a termination cap above electrical service  
will be 12 inches minimum.  
Location of the vent termination must not obstruct or  
interfere with access to the electrical service.  
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WARNING  
C. Equivalent Feet of Pipe  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. Refer  
to the owner’s information manual provided with this appli-  
ance. For assistance or additional information consult a  
qualified installer, service agency or your dealer.  
The table below can help you calculate the equivalent feet  
of pipe which is a method used to determine pellet vent size.  
See Figure 11.1  
Example of 3 Elbow-Rear Vent Termination Calculaton  
Pellet Venting  
Component  
# of  
Elbows  
Feet of Multipled  
Equivalent  
Feet  
Components  
Equivalent Feet  
2 ft.  
Pipe  
By  
o
90 Elbow or Tee  
3
X
5
3
15  
o
45 Elbow  
X
Horizontal Pipe  
Vertical Pipe  
7
2
X
1
7
1
3 ft.  
X
0.5  
Total Equivalent Feet  
23  
2 ft.  
Note: This is a generic example and is not  
intended to represent any specific fuel type.  
2 ft.  
Figure 11.1  
D. Pipe Selection Chart  
The chart will help you in determing proper vent-  
ing size according to the equivalent feet of pipe  
calcuated above and the altitude above sea level  
of this installation. See Figure 11.2.  
30  
20  
4 in. (102mm) Diameter Pipe Recommended  
Locate the calculated equivalent feet of pipe on  
the vertical left side of the chart. Move to the  
right horizontally on the chart until you reach  
your altitude above sea level.  
Equivalent Pipe  
Length In Feet  
If you fall below the diagonal line, 3 or 4 inch (76  
to 102mm) pipe may be used. If it is anywhere  
above the diagonal line, a 4 inch (102mm) diam-  
eter pipe is recommended.  
3 in. or 4 in. (76mm or 102mm) Diameter Pipe  
10  
0
1
2
3
4
5
6
7
8
9
The chart reveals that a 90° elbow is 5 times as  
restrictive to the flow of exhaust gases under  
positive pressure as 1 foot of horizontal pipe, and  
a foot of horizontal pipe is twice as restrictive as  
a foot of vertical pipe.  
ALTITUDE IN THOUSANDS OF FEET  
Figure 11.2  
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Venting Systems  
5
A. Alcove  
A
C
D
B
Figure 12.1  
Minimum  
Maximum  
Inches Millimeters Inches Millimeters  
Height  
43  
38  
n/a  
6
1092  
965  
n/a  
n/a  
n/a  
36  
n/a  
n/a  
914  
n/a  
A
B
C
D
Width  
Depth  
To Side Wall  
152  
n/a  
All minimums listed are to a combustible surface.  
NOTE:  
•
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
•
•
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
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B. Through The Wall  
NOTE:  
Horizontal termination cap must be a minimum of 12 inches.  
(305mm) from the wall. Approved for mobile home instal-  
lations. Must use 3 or 4 inch (76-102mm) “L” or “PL” listed  
pellet venting or listed double wall pipe and a Quadra-Fire  
Outside Air Kit in mobile homes.  
In Canada, where passage through a wall or partition of  
combustible construction is desired, the installation shall  
conform to CAN/CSA-B365  
2 in.  
(51mm)  
Straight Out  
Minimum  
Horizontal  
Termination  
Cap  
6 in.  
Wall  
Thimble  
(152mm)  
Minimum  
From Glass  
12 in.  
(305mm)  
Minimum  
Noncombustible Hearth Pad  
Figure 13.1  
45 Degree  
Illustration shows venting going in both directions.  
Choose which one is best for your installation.  
Wall  
Thimble  
2 in. (51mm)  
Minimum  
2 in.  
(51mm)  
Minimum  
Figure 13.2  
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C. Vertical  
We recommend a minimum of 60 in.  
(1524mm) vertical, however above the  
eave is preferred.  
Both installations are approved for  
mobile home installations. Must use  
3 or 4 inch (76 to 102mm) “L” or “PL”  
listed pellet venting or listed double  
wall pipe and Quadra-Fire Outside Air  
Kit in mobile homes. Single wall pipe  
is approved for residential installations  
only.  
Figure 14.1  
Rain Cap  
D. Through The Wall & Vertical  
Flashing  
24 in. (610mm) minimum  
Support Bracket  
every 60 in. (1524mm)  
2 in. (51mm) minimum  
6 in. (152mm)  
Wall Thimble  
minimum  
Tee  
Cleanout Cover  
Non-combustible Hearth Pad  
Figure 14.2  
Page 14  
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WARNING  
Fire Hazard  
Inspection of Chimney:  
•
•
•
Masonry chimney must be in good condition.  
Meets minimum standard of NFPA 211  
Factory-built chimney must be 6” (152mm) UL103 HT.  
E. Masonry  
Fireclay flue  
liner with airspace  
Concrete Cap  
Flashing  
1 in. (25mm) clearance  
with firestop  
1 in. (25mm)  
clearance  
3 in. (76mm)  
minimum  
6 in. (152mm)  
minimum  
Sheathing  
Cleanout cover  
Airtight  
Cleanout Door  
Non-combustible Hearth Pad  
Figure 15.1  
F. Alternate Masonry  
Fireclay Flue Liner  
Concrete Cap  
with airspace  
Flashing  
1 in. (25mm) clearance  
with firestop  
1 in. (25mm) clearance  
2 in. (51mm) minimum  
6 in. (152mm)  
minimum  
Sheathing  
Airtight cleanout door  
Noncombustible Hearth Pad  
Figure 15.2  
Page 15  
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Mobile Home  
6
A. Mobile Home Installation  
CAUTION  
You must use a Quadra-Fire Outside Air Kit  
for installation in a mobile home.  
Maintain structural integrity of mobile home:  
Floor, wall, ceiling and/or roof.  
Do NOT cut through:  
•
1. An outside air inlet must be provided for the combustion  
air and must remain clear of leaves, debris, ice and/or  
snow. It must be unrestricted while the appliance is  
in use to prevent room air starvation which causes  
smoke spillage. Smoke spillage can also set off smoke  
alarms.  
•
•
Floor joist, wall, studs or ceiling trusses.  
Any supporting material that would affect the structural  
integrity.  
2. The combustion air duct system must be made of  
metal. It must permit zero clearance to combustible  
construction and prevent material from dropping into  
the inlet or into the area beneath the dwelling and  
contain a rodent screen.  
CAUTION  
Never draw outside combustion air from:  
•
•
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
3. The appliance must be secured to the mobile home  
structure by bolting it to the floor (using lag bolts).  
Use the same holes that secured the appliance to the  
shipping pallet.  
4. The appliance must be grounded with #8 solid copper  
grounding wire or equivalent, terminated at each end  
with an NEC approved grounding device.  
Spark Arrestor Cap  
5. Refer to clearances to combustibles and floor protection  
requirements on pages 8 & 9 for listings to combus-  
tibles and appropriate chimney systems.  
Storm Collar  
Roof Flashing  
6. Use silicone to create an effective vapor barrier at  
the location where the chimney or other component  
penetrates to the the exterior of the structure.  
7. Follow the chimney manufacturer’s instructions when  
installing the vent system for use in a mobile home.  
Joist Shield/Firestop  
Double Wall  
Pellet Vent  
8. Installation shall be in accordance with the Manufactur-  
ers Home & Safety Standard (HUD) CFR 3280, Part  
24.  
WARNING  
Installation must comply with Manufactured Home and  
Safety Standard (HUD), CFR 3280, Part 24.  
Figure 16.1  
WARNING  
Never install in a sleeping room.  
Page 16  
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Appliance Set-Up  
7
A. Outside Air Kit Instructions  
CAUTION  
Parts Included in Kit: 1 piece of 2 inch x 3 foot flex hose,  
2 hose clamps, 1 collar assembly,1 termination cap assem-  
bly, 1 trim ring, 12 screws.  
Never draw outside combustion air from:  
•
•
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
Tools Needed: Phillips headscrewdriver; wire cutters; hole  
saw or jig saw.  
1. Figure 17.1 shows bottom of convection blower mount  
and pre-cut air vent opening for reference only. Air  
channel should be mounted with stove in upright posi-  
1. Measure distance from floor to air vent opening in appli-  
ance and mark location on wall.  
Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch  
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch  
(76-89mm) opening on outside of house.  
2. Align hooks in air channel with slots in convection  
blower mount and ash box, Figure 17.2. Push up and  
slide forward.  
3. Secure air channel to appliance with 2 screws and  
secure the collar assembly to the air channel with 2  
screws. Figure 17.3.  
2. Use hose clamp to secure flex pipe to collar assembly.  
3. Slide trim ring over flex pipe and run pipe through wall.  
4. Attach hose to outside termination cap with second  
hose clamp.  
5. Secure termination cap to outside surface.  
6. Secure trim ring to interior wall.  
Mounting Slots  
Termination  
Cap Assembly  
Pre-cut Hole  
Figure 17.1  
Hose Clamp  
Trim Ring  
Align hooks with slots, push up  
and slide forward  
Flex Hose  
Figure 17.2  
Attach air channel to stove with 2 screws  
Hose Clamp  
Collar Assembly  
Attach collar to air channel with 2 screws  
Figure 17.4  
Figure 17.3  
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B. Leg Leveling System  
Offset Collar  
3 to 6 inch  
Rear Exhaust Outlet  
1. Thread Allen bolts through nuts until flush. Figure 18.1.  
The Allen bolts and nuts are included in the component  
pack inside the stove firebox.  
2. Slide assembled nuts and bolts into slots on legs with  
the nuts on the bottom. Figure 18.2. Use a 5/32 in.  
(3.96mm) Allen wrench to adjust legs up and down to  
desired level. Figure 18.3  
Top Vent Adapter  
3 to 3 inch  
Use hole on each side  
as drilling guide  
Figure 18.4  
Figure 18.1  
Figure 18.2  
Figure 18.3 - Bolt fully extended  
Mount with  
4 screws  
C. Top Vent Adapter Installation  
Clean-Out Cover  
Figure 18.5  
3 to 3 inch Top Vent Adapter  
3 to 6 inch Top Vent Offset Adapter  
D. Rear Vent and Rear Vent to Top Vent  
Adapter Installation  
Installing the Top Vent Adapter  
Rear Vent  
Rear to Top Vent  
1. Put a layer of high temperature silicone on the 3 inch  
(76mm) rearexhaust outlet. Figure 18.4  
2. Slide the top vent adapter onto the rear exhaust outlet  
and adjust the assembly to a vertical position. Figure  
18.4  
Clean-Out Cover  
3. Drill 4 holes with #26 drill bit (provided) into the back  
of the appliance using the outer shield as a pattern  
(make sure the assembly is vertical). Figure 18.4  
Clean-Out Cover  
4. Install the 4 mounting screws.  
Figure 18.7  
Figure 18.6  
5. Drill 2 holes with #26 drill bit through the rear exhaust  
outlet using the 2 holes already in the short horizontal  
pipe in the top vent adapter as a guide. Install the 4  
screws. Figure 18.5.  
1. Put a layer of high temperature silicone on the 3 inch  
(76mm) exhaust outlet. Figure 18.4  
2. Slide the adapter onto the rear exhaust outlet and adjust  
the assembly to the appropriate position.  
6. Install the vent pipe into the top vent adapter (be sure  
to silicone all joints).  
3. Install the vent pipe into the adapter (be sure to silicone  
all joints)  
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E. Optional Log Set Placement Instructions  
CAUTION  
Logs are FRAGILE. Use extreme care when handling or  
cleaning logs.  
4 PIECE LOG SET INSTALLATION  
1. Open the hinged cast face and open the glass door  
assembly.  
Figure 19.3  
2. To position the logs, place the right rear log as shown in  
Figure 19.1. There is a notch in the bottom of the log for  
clearance for the thermocouple and thermocouple cover  
(ceramic protection tube).  
3. Continue placing the last 3 logs around the firepot as  
show in Figures 19.2, 19.3 and 19.4. Be careful not to  
block the drop tube in the back of the firebox where pel-  
lets feed into the firepot.  
Notch  
Figure 19.4  
Thermocouple  
Cover  
OPTIONAL TOP LOG  
Place the log over the firepot. The  
charred area on the back of the log is  
turned toward the back, not the front.  
Figure 19.1  
The log will be about 2-1/2 inches  
above the firepot when in place. It  
must rest on the 3 logs in a stable  
position to prevent it from falling into  
the firepot.  
Drop Tube  
Figure 19.2  
NOTE:  
Figure 19.5  
Due to the abrasive nature of a pellet appliance fire, the  
logs are not covered under warranty. Any placement varia-  
tion other than shown here can cause excessive heat and  
shall void the appliance warranty.  
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F. Thermostat Installation  
1. A 12 volt AC thermostat is required to operate this pellet  
appliance. You may use the included wall mount thermo-  
stat or purchase an optional programmable thermostat  
or remote control. It is equipped with an adjustable  
heat anticipator. The current rating is .05 amps. The  
anticipator needs to be adjusted to the lowest setting  
available.  
CAUTION  
hock hazard.  
Do NOT remove grounding prong from plug.  
Plug directly into properly grounded 3 prong  
receptacle.  
Route cord away from appliance.  
Do NOT route cord under or in front of appliance.  
•
•
2. When mounting a thermostat on a wall, be sure to follow  
your thermostat installation instructions carefully.  
NOTE: Thermostat must be mounted level for  
accurate readings. The thermostat should be  
mounted on an inside wall and not in direct line  
with the appliance convection air.  
NOTE: If the thermostat is located too close to the  
appliance, you may need to set the temperature  
setting slightly higher to maintain the desired  
temperature in your home.  
3. There is a 4 screw terminal block located on the back  
lower right corner of the stove directly above the power  
cord inlet. The center 2 screws are for the thermostat  
wires.  
FUSE  
Fuse  
TERMINAL BLOCK  
CENTER 2 SCREWS FOR  
THERMOSTAT WIRES  
POWER OUTLET  
Page 20  
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Operating Instructions  
8
B. General Operating Information  
A. Fuel Size And Material  
1. Wood Pellets  
1. Thermostat Calls For Heat  
Fuel pellets are made from sawdust or wood by-products. If the  
source material is hardwood, they can have a higher mineral  
content, creating more ash. Fuels containing bark will also have  
higher ash content. Minerals and other noncombustible materials  
such as sand will turn into a hard, glass-like substance called  
a clinker when heated to the extreme temperatures our firepot  
reaches. This is what forms clinkers in the bottom of the firepot.  
Trees from different areas will vary in mineral content. That is  
why some fuels produce more clinkers than others. Pellets are  
manufactured in either 1/4 inch or 5/16 inch (6-8mm) diameter and  
should be no more than 1-1/2 inches (38mm) in length. Pellet  
lengths may even vary by lot from the same manufacturer which  
is why the feed rate may need to be adjusted occasionally. If you  
burn pellets longer than 1-1/2 inches (38mm) you may have an  
inconsistent fuel feed rate and/or missed ignitions.  
The appliance is like most modern furnaces; when the  
thermostat calls for heat, your appliance will automatically  
light and deliver heat. When the room is up to temperature  
and the thermostat is satisfied, the red call light will go off  
and the appliance will shut down.  
2. Heat Output Controls  
This appliance is equipped with a heat output control  
switch that has three settings or burn rates; low, medium  
and high. The appliance will turn on and off as the  
thermostat demands. When the thermostat calls for heat,  
the appliance will start up at the burn rate for which it is  
set. If the appliance is set at one of the lower settings, it  
will run quieter but take longer to heat up an area than if it  
were set at a higher burn rate. Regardless of the burn rate,  
when the area is warm enough to satisfy the thermostat,  
the appliance will shut off.  
Pellet fuel quality can greatly fluctuate. We recommend using  
premium grade fuel with ash content less than 1%. Even in some  
fuel labeled “premium” ash content can vary from bag to bag and  
possibly exceed 1%. High ash fuel, or lack of maintenance, can  
cause the firepot to fill up and thus create a potential for smoking,  
sooting and possible hopper fires.  
Heat Output Switch  
Always burn dry fuel. Burning fuel with high moisture content takes  
heat from the fuel and tends to cool the appliance, robbing heat  
from your home. Damp pellet fuel can clog the feed system.  
High  
Med  
Low  
We recommend that you buy fuel in multi-ton lots whenever  
possible. Buying large quantities of fuel at once will greatly  
reduce the number of times the feed adjustments will need to be  
made. However, we do recommend trying various brands before  
purchasing multi-ton lots to ensure your satisfaction.  
Reset  
Button  
WARNING  
Reset Button  
Fire and Smoke Risk.  
Figure 21.1  
• High ash fuels or lack of maintenance  
can cause firepot to overfill. Follow  
proper shutdown procedure if ash buildup  
exceeds haf way point in firepot.  
WARNING  
Fire Hazard.  
• Failure to do so could result in smoking,  
Keep combustible materials, gasoline  
and other flammable vapors and liquids  
clear of appliance.  
sooting and possible hopper fires.  
2. Shelled Field Corn  
•
•
Do NOT store flammable materials in the appliance’s  
vicinity.  
Do NOT use gasoline, lantern fuel, kerosene, charcoal  
lighter fluid or similar liquids to start or “freshen up” a  
fire in this heater.  
Keep all such liquids well away from the heater while  
it is in use.  
Combustible materials may ignite.  
Extensive factory and field testing has demonstrated shelled  
field corn to be an efficient and very economical fuel. We  
recommend the use of a 50-50 blend of corn and wood pellets.  
The only change in operation is that the feed rate may require  
a slight adjustment. The BTU output of the appliance varies  
slightly compared to pellets, depending on the quality of the  
corn used. In cases where it is acceptable for the appliance to  
run full time, 100% corn will work after the fire has been started  
using wood pellets.  
•
•
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E. Fire Characteristics  
C. Before Your First Fire  
A properly adjusted fire with the heat output control switch  
set on “high” has a short active flame pattern that extends  
out of the firepot approximately 4 inches (102mm). If the fire  
has tall flames with black tails and seems somewhat lazy,  
the feed rate will need to be reduced. This is done by sliding  
the fuel adjustment control rod down, which will reduce the  
feed. If the fire is not 4 inches (102mm) tall, slide the fuel  
adjustment control rod up to increase the feed. A medium  
and low setting will give a shorter flame. The flame will rise  
and fall somewhat. This is normal.  
1. First, make sure your appliance has been properly  
installed and that all safety requirements have been met.  
Pay particular attention to the fire protection, venting and  
thermostat installation instructions.  
2. Double check that the ash pan and firebox are empty!  
3. Check the position of the thermocouple, located above  
the firepot, and make sure that it protrudes approximately  
3/4 inch (19mm) into the firepot. IMPORTANT DETAIL:  
The tip of the thermocouple must be in contact with  
the inside end of the thermocouple cover.  
4. Close the front door.  
F. Feed Rate Adjustment Instructions  
The feed adjustment control rod is factory set, and should  
be adequate for most fuels. However, if the flame height is  
too high or too low, you will need to adjust the feed rate. Wait  
until the appliance has been burning for 15 minutes before  
making your adjustments and allow 15 minutes for feed  
adjustment to take effect.  
D. Starting Your First Fire  
1. A thermostat is required for proper operation of this  
appliance, except for corn. At this time, fill the hopper  
with pellets, set the thermostat to its lowest setting. Plug  
the power cord into nearby outlet.  
2. The exhaust blower will stay on for approximately 18  
minutes even though the thermostat is not calling for  
heat. This is normal.  
1. Loosen the set screw 1/4 to 1/2 turn during set-up  
of appliance. This will allow movement of the feed  
adjustment control rod. Do not re-tighten set screw.  
3. Locate the heat output control switch mounted on the back  
of the appliance in the upper right corner. See Figure 21.1  
on page 21. Turn it to the “high” setting by pushing the top  
of the control switch in and then adjust the thermostat to  
its highest setting. Open the right side panel and the red  
call light located behind the control box will be on. See  
Figure 22.1. This indicates the thermostat is calling for  
heat.  
2. Loosen the wing nut  
3. Adjust the feed adjustment control rod upward towards the  
"+" symbol to increase the feed rate and flame height or  
down towards the "-" symbol, to decrease the feed rate  
and flame height.  
4. Re-tighten the wing nut.  
4. The fuel feed system and the igniter should now be on.  
5. For your first fire it will be necessary to press the reset  
button once approximately 2 minutes after start up and  
again in 5 minutes. This will fill the feed system and allow  
the appliance to begin dropping pellets. The appliance  
will continue to run as long as the thermostat is calling  
for heat.  
Set Screw  
6. Oncetheappliancehasignited, letitburnforapproximately  
15 minutes, then set the thermostat to the desired room  
temperature. Adjust the heat output control switch to the  
desired setting.  
Figure 22.2  
Red Call Light is  
located on top of  
Junction Box behind  
the Control Box.  
Fuel Adjustment  
Control Rod  
Wing Nut  
Control  
Box  
Figure 22.3  
Figure 22.1  
Page 22  
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G Iginition Cycles  
WARNING  
Fire Risk  
Do NOT operate appliance:  
1. During each ignition cycle, it is normal to see some  
smoke in the firebox. The smoke will stop once the  
fire starts.  
•
•
•
With appliance door open.  
Firepot floor open.  
Cleaning slide plates open.  
2. The convection blower will automatically turn on after  
your appliance has reached the set temperature on  
the “high” setting. This blower transfers heat from your  
appliance into the room, and will continue to run after  
the thermostat has stopped calling for heat until the  
appliance has cooled down.  
Do NOT store fuel:  
•
Closer than required clearances to com-  
bustibles to appliance  
Within space required for loading or ash  
removal.  
•
3. Occasionally the appliance may run out of fuel and shut  
itself down. When this happens, the red call light will  
be on. (See Figure 22.1, page 22). To restart it, fill  
the hopper and press the reset button. (See Figure  
21.1, page 21). When you press the reset button the  
red call light will go out. Release the button and the  
light will come back on. You should see a fire shortly.  
If not, follow the instructions on page 22, of “Starting  
Your First Fire”.  
Back side of Firepot  
CAUTION  
Odors and vapors released during initial operation.  
•
•
Curing of high temperature paint.  
Open windows for air circulation.  
Firepot floor left open  
Odors may be irritating to sensitive individuals.  
Figure 23.1 - DO NOT LEAVE FIREPOT FLOOR OPEN  
H. Frequently Asked Questions  
ISSUES  
SOLUTIONS  
1. Metallic noise.  
1. Noise is caused by metal expanding and contracting as  
it heats up and cools down, similar to the sound pro-  
duced by a furnace or heating duct. This noise does not  
affect the operation or longevity of your appliance.  
2. Ash buildup on glass.  
3. Glass has turned dirty.  
2. This is normal. Clean the glass.  
3. Excessive build up of ash. The lower burn settings will  
produce more ash, the higher burn settings produce  
less. The more it burns on low the more frequent clean-  
ing of the glass is required.  
4. Fire has tall flames with black tails and is lazy.  
4. The feed rate needs to be reduced or the firepot needs  
cleaning. Heat exchanger or exhaust blower needs  
cleaning.  
5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at  
start-up and not enough air. Close down feed rate 1/4  
inch at a time until this no longer happens.  
6. Large flame at start-up.  
October 11,, 2005  
6. This is normal. Flame will settle down once the fire is  
established.  
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With proper installation, operation, and maintenance your appliance will provide years  
of trouble-free service. If you do experience a problem, this troubleshooting guide  
will assist a qualified service person in the diagnosis of a problem and the corrective  
action to be taken. This troubleshooting guide can only be used by a qualified service  
technician.  
Troubleshooting  
9
Possible Cause  
No current to outlet.  
Corrective Action  
Check circuit breaker at service panel.  
Replace fuse.  
Symption  
Plug in appliance - No  
response.  
.7 amp fuse defective.  
#3 snap disc tripped or defective.  
Control box defective.  
Reset or replace snap disc.  
Replace control box.  
Call light on. No fire.  
No fuel in firepot.  
Out of fuel.  
Check hopper. Fill with fuel.  
Replace snap disc.  
#2 snap disc may be defective.  
Vacuum switch not closing, no vacuum.  
Check exhaust blower is plugged in and  
operating.  
Check vacuum switch is plugged in.  
Check vacuum hose is in good condition,  
clear and connected at both ends.  
Check thermocouple is in good condition  
and plugged in properly.  
Make sure venting system is clean.  
Make sure front door is closed.  
Replace control box.  
Control box defective.  
Call light on. No fire.  
Partially burned fuel in  
firepot.  
Firepot clean-out plate not closed.  
Check that firepot clean-out plate is fully  
closed.  
Firepot is dirty (missed ignition).  
Clean firepot. Make sure there is no clinker  
in the firepot.  
Clinkers may have to be broken up with  
firepot scraper tool or other means.  
Call light on. No fire.  
Unburned pellets in  
firepot.  
Firepot clean-out plate not closed.  
Firepot is dirty.  
Check that firepot clean-out plate is fully  
closed.  
Clean firepot. Make sure there is not a  
clinker in the firepot. Clinkers may have to  
be pushed out of firepot with firepot scraper  
tool or other means.  
Scrape with solid piece of wire.  
Ignition hole blocked.  
Igniter not working.  
Remove ash pan to see if igniter is glowing  
red on start-up.  
Check igniter wires for good connection.  
Replace igniter using 1/4 inch male /female  
spade connectors.  
Replace control box.  
Control box defective.  
Slow or smoky start-up. Firepot clean-out plate not closed.  
Firepot is dirty.  
Check that firepot clean-out is fully closed.  
Clean firepot. Make sure there is not a  
clinker in the firepot. Clinkers may have to  
pushed out of firepot with firepot scraper  
tool or other means.  
Reduce feed rate using feed rate adjust-  
ment control rod located inside hopper.  
Excessive amount of fuel at start-up.  
Page 24  
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Symptom  
Possible Cause  
Corrective Action  
Slow or smoky start-up Dirty exhaust and/or venting system.  
(Cont’d)  
Check for ash build up in unit, includ-  
ing behind rear panels, firebox, heat  
exchanger, exhaust blower and venting.  
Feed system fails to  
start.  
Out of fuel.  
Check hopper, fill with fuel.  
#2 snap disc may be defective.  
Replace snap disc. Firebox door must be  
closed securely.  
Vacuum switch not closing. No vacuum.  
Check exhaust blower is plugged in and  
operating.  
Check vacuum switch is plugged in.  
Check vacuum hose is in good condition,  
clear and connected at both ends.  
Check thermocouple is in good condition  
and plugged in properly.  
Make sure venting system is clean.  
NOTE: High winds blowing into the vent-  
ing system can pressurize the firebox  
causing loss of vacuum.  
Feed system jammed or blocked.  
Empty hopper of fuel. Use a wet/dry  
vacuum cleaner to remove remaining fuel,  
from hopper, including feed tube.  
Check feed chute for obstructions.  
Loosen 2 feed assembly mounting screws  
and lightly shake feed assembly.  
Feed spring not turning with feed motor.  
Feed motor defective or not plugged in.  
Check that set screw is tight on feed  
spring shaft at end of feed motor.  
Check connections on feed motor, replace  
if defective.  
No call light. Unit  
does not begin start  
sequence.  
Thermostat not set to a high enough tempera-  
ture.  
Adjust thermostat above room tempera-  
ture.  
Snap Disc #3 tripped.  
No power.  
Reset snap disc.  
Connect to power.  
Replace fuse.  
Fuse blown.  
Connections at thermostat and/or appliance not Check connections at thermostat and  
making proper contact.  
appliance.  
Defective thermostat or thermostat wiring.  
Replace thermostat or wiring.  
NOTE: To test thermostat and wiring, use  
a jumper wire at the thermostat block on  
the unit to by-pass thermostat and wiring.  
Control box defective.  
Call light on.  
Replace control box.  
Unit fails to shut off.  
Turn thermostat off.  
If call light does not go out, disconnect  
thermostat wires from unit. If call light  
does go out, thermostat or wires are  
defective.  
Page 25  
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Corrective Action  
Symptoms  
Possible Cause  
Convection blower fails to #1 snap disc defective.  
Replace snap disc.  
start.  
Blower not plugged in.  
Check that blower is plugged into wire har-  
ness.  
Blower is defective.  
Replace blower.  
Control box is defective.  
Replace control box.  
Exhaust blower fails to  
start or does not shut off.  
Blower not plugged in.  
Check that blower is plugged into wire har-  
ness.  
Blower is clogged with ash.  
Blower is defective.  
Clean exhaust system.  
Replace blower.  
Replace control box.  
Control box is defective.  
Large, lazy flame, orange Dirty appliance.  
color. Black ash on glass. Poor fuel quality, high ash content.  
Clean unit, including firepot, heat exchang-  
ers and venting system. Remove stainless  
steel baffle from firebox to clean ash from  
on top of baffle. Clean behind rear brick  
panels. Change fuel brand to premium.  
Firepot clean-out plate not completely  
closed.  
Check that firepot clean-out plate is fully  
closed.  
Reduce feed rate using feed rate adjustment  
control rod located inside hopper.  
Excessive amount of fuel.  
Nuisance shutdowns.  
Low flame.  
Increase feed by opening feed rate adjust-  
ment control rod located inside hopper.  
Sawdust buildup in hopper.  
Feed motor is reversing.  
Clean hopper, see page 29.  
Check for good connections between feed  
motor and wire harness.  
Defective thermocouple.  
Defective control box.  
Replace thermocouple.  
Replace control box.  
Firepot more than 1/2 full.  
See page 30 for detailed instructions for  
“High Ash Fuel Content Management”  
Appliance calls for heat.  
Call light illuminates.  
Exhaust blower starts.  
No feed or igniter.  
Thermocouple is defective or not properly  
plugged in.  
Check connections on thermocouple or  
replace if defective.  
A flashing yellow light on the control box  
indicates a problem with the thermocouple.  
Defective control box.  
Replace control box.  
Page 26  
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Maintaining & Servicing Your Appliance  
10  
A. Proper Shutdown Procedure  
CAUTION  
WARNING  
hock and Smoke Hazard  
Fire Risk  
Turn down thermostat, let appliance completely  
•
NEVER pull firepot cleaning rod or cleaning  
slide plates out when appliance is operating.  
The cleaning slide plates must be fully  
CLOSED when appliance is operating.  
cool and exhaust blower must be off. Now you  
can unplug appliance before servicing.  
• Smoke spillage into room can occur if appliance  
is not cool before unplugging.  
• Risk of shock if appliance not unplugged before  
servicing appliance.  
•
•. Hot pellets may fall into ashpan and start a  
fire or mis-starts due to lack of vacuum.  
B. General Maintenance  
1. Types of Fuel  
3. Cleaning Ash Pan  
•
•
•
Frequency: As needed  
By: Homeowner  
Task:  
Depending on the type of fuel you are burning will dictate how  
often you have to clean your firepot. If the fuel you are burning  
has a high dirt or ash content or you are burning shelled field  
corn, it may be necessary to clean the firepot more than once  
a day. Dirty fuel will cause clinkers to form in the firepot. A  
clinker is formed when dirt, ash or a non-burnable substance  
is heated to 2000°F (1093°C) and becomes glass-like. See  
“C” in this section for more details on fuels with high ash  
content.  
Locate the ash pan underneath the firepot. Open the  
bottom ash door and slide the ash pan straight out.  
Empty into a noncombustible container and re-install  
ash pan. See Disposal of Ashes on page 28.  
4. Ash Removal from Firebox  
•
•
•
Frequency: Weekly or as needed  
By: Homeowner  
Task:  
a. There must not be any hot ashes in the firebox during  
cleaning so allow the appliance to completely cool.  
The firebox ash should be removed every time the  
firepot is cleaned. Frequent cleaning of the ash in the  
firebox will help slow down the build-up of ash in the  
exhaust blower and vent system.  
Clinker  
Figure 27.1 - Large Clinker  
b. Plug in your appliance, if unplugged, and turn the  
thermostat on and immediatley shut it off to start the  
exhaust blower on its cycle time. It will pull fly ash out  
the exhaust instead of into the room.  
2. Cleaning Firepot with Cleaning Rod & Firepot  
Scraper  
•
•
•
Frequency: Daily or more often as needed  
By: Homeowner  
Task:  
c. Open cast hinged face. Directly underneath the  
firebox door and to the left and right of the firepot are 2  
cleaning slide plates with finger holes. Pull both slide  
plates out and then open the glass door. Sweep the  
remaining ash from the firebox into the 2 open holes.  
A paint brush works well for this. Close slide plates.  
a. The appliance must be in complete shutdown and cool  
and the exhaust blower off.  
b. Pull firepot cleaning rod OUT a couple of times to help  
shake debris loose. If rod is hard to pull, it may be  
necessary to use your firepot scraper to chip away  
material that has built up on the bottom plate of the  
firepot and to push out any clinkers. Larger clinkers  
may have to be removed from the top of the firepot.  
Corn clinkers can be especially difficult to break up.  
d. This ash is deposited in the same ash pan as the  
firepot debris. The ash pan should be emptied every  
time you clean the firebox. Remember to place  
the ash and debris into a metal or noncombustible  
container.  
c. The firepot floor plate must be fully closed when  
finished.  
e. The 2 cleaning slide plates must be fully closed when  
cleaning is complete. See Disposal of Ashes on  
page 28.  
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6. Disposal of Ashes  
•
•
•
Frequency: As needed  
By: Homeowner  
Task:  
WARNING  
Heat exchanger cleaning rods may be warm  
to the touch. For safety purposes wear  
gloves.  
Ashes should be placed in a metal container with a  
tight-fitting lid. The closed container of ashes should  
be placed on a noncombustible floor or on the ground,  
well away from all combustible materials, pending final  
disposal. If the ashes are disposed of by burial in soil  
or otherwise locally dispersed, they should be retained  
in the closed container until all cinders have been  
thoroughly cooled.  
Do not pull heat exchanger cleaning rods  
while appliance is operating.  
8. Cleaning Beneath Heat Exchanger  
•
•
•
Frequency: Monthly or after burning 1 ton of fuel  
By: Homeowner  
Task:  
A more thorough cleaning is needed to remove the excess  
ash that is left behind from the use of the cleaning rods  
for the heat exchanger tubes. The ash will be resting on  
the back of the baffle. This will require removing the cast  
baffle. Please refer to page 32 for a detailed explanation  
of removing the baffle.  
WARNING  
Disposal of Ashes  
•
•
Ashes should be placed in metal container  
with tight fitting lid.  
Ashes should be retained in closed container  
until all cinders have thoroughly cooled.  
NOTE: There are heavy duty vacuum cleaners specifically  
designed for solid fuel appliance cleaning.  
9. Cleaning the Glass  
7. Cleaning Heat Exchanger Chambers  
•
•
•
Frequency: As needed  
By: Homeowner  
Task:  
•
•
•
Frequency: Weekly or as needed  
By: Homeowner  
Task:  
a. Appliance must be completely cool before cleaning  
glass.  
The amount of ash buildup in the firepot will be a good  
guide to determine how often you should clean the heat  
exchangers.  
b. Use a damp paper towel or any non-abrasive glass  
cleaner. Wipe off with dry towel.  
a. Allow the appliance to completely cool down before  
pulling the cleaning rods. Turn the thermostat on and  
then immediately off to start the exhaust blower on its  
cycle time. It will pull fly ash out the exhaust instead  
of into the room. Open the cast hinged face to access  
the 2 cleaning rods. See Figure 28.1.  
CAUTION  
Handle glass assembly with care.  
b. Locate the 2 rods directly underneath the heat  
exchanger tubes. Rods are bent at a 90° angle for  
easy handling.  
When cleaning glass:  
•
Avoid striking, scratching or  
slamming glass.  
•
Do NOT clean glass when hot.  
3. To clean, pull the rods straight out until it stops,  
approximately 5-1/2 inches (140mm). Slide the rods  
OUT and IN a couple of times.  
•
•
•
Do NOT use abrasive cleaners.  
Use a hard water deposit glass cleaner on white film.  
Refer to maintenance instructions.  
Heat Exchanger Tubes  
WARNING  
Handle glass with care.  
•
Inspect the gasket to ensure it is  
undamaged.  
•
•
Do NOT strike, slam or scratch glass.  
Do NOT operate appliance with glass  
assembly removed.  
Cleaning Rods  
•
Do NOT operate with glass cracked, broken or  
scratched.  
Figure 28.1  
Page 28  
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15. Soot and Fly Ash: Formation & Need for Removal  
in Exhaust Venting System.  
10. Cleaning the Exhaust Path  
•
•
•
Frequency: As needed  
By: Homeowner  
Task:  
•
•
•
Frequency: Yearly or as needed  
By: Qualified Service Technician/Homeowner  
Task:  
a. Appliance must be completely cool.  
The products of combustion will contain small particles  
of fly ash. The fly ash will collect in the exhaust venting  
system and restrict the flow of the flue gases. At start-up  
if there is incomplete combustion, or if there is a shut-  
down or incorrect operation of the appliance, it will lead  
to some soot formation. This will collect in the exhaust  
venting system.  
b. Open cast hinge face. Remove right brick and  
thoroughly vacuum the area and continue throughout  
the rest of the firebox.  
c. Replace right brick and close cast hinge face.  
11. Cleaning the Hopper  
The venting system may need to be cleaned at least  
once a year, or more often, depending upon the quality  
of your fuel or if there is a lot of horizontal pipe sections.  
Ash will build up more quickly in the horizontal sections.  
•
•
•
Frequency: Monthly or after burning 1 ton of fuel  
By: Homeowner  
Task:  
After burning approximately 1 ton of fuel you will need to  
clean the hopper to prevent sawdust build-up. A combi-  
nation of sawdust and pellets on the auger reduces the  
amount of fuel supply to the firepot. This can result in  
nuisance shutdowns and mis-starts.  
16. Cleaning the Top Vent Adapter  
a. The appliance must be in complete shutdown and the  
exhaust blower should be off. Allow the appliance to  
completely cool down.  
1. The appliance must be in complete shutdown. Allow the  
appliance to completely cool down.  
b. Open the clean out cover. See Figure 29.1.  
c. Sweep out any ash build-up.  
2
Empty the hopper of any remaining pellets.  
3. Vacuum the hopper and feed tube.  
NOTE: There are heavy duty vacuum cleaners specifiically  
designed for solid fuel appliance cleaning.  
12. Cleaning Convection Blower - Requires No  
Lubrication  
•
•
•
Frequency: Yearly or as needed  
By: Qualified Service Technician / Homeowner  
Task:  
The convection blower is located at the bottom rear of  
the stove. It is house inside the screen box. See page  
31 for detailed instructions on removing the blower.  
The blower has two impellers, one on each side of the  
motor. They should be cleaned at least once each year  
or more often as needed.  
13. Cleaning Exhaust Blower - Requires No  
Lubrication  
•
•
•
Frequency: Yearly or as needed  
By: Quality Service Technician  
Task: Contact your local dealer.  
14. Door Latch Inspection  
•
•
•
Frequency: Periodically  
By: Homeowner  
Task:  
Clean-Out Cover  
The door latch is non-adjustable but the gasketing between  
the glass and firebox should be inspected periodically to  
make sure there is a good seal.  
Figure 29.1  
Page 29  
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C. High Ash Fuel Content Maintenance  
•
•
•
Frequency: As needed  
By: Homeowner  
Task:  
Poor quality pellet fuel, or lack of maintenance, can create  
conditions that make the firepot fill quickly with ashes and  
clinkers. This condition makes the appliance suscepti-  
ble to overfilling the firepot with pellets which may result  
in smoking, sooting and possible hopper fires. Figure  
30.1 shows an example where the firepot overfills, pel-  
lets back up into the feed tube and ash has accumulated  
in the firebox. Figure 30.2 illustrates an inefficient and  
non-economical method of burning fuel caused by poor  
quality pellet fuel. Figure 30.3 shows the correct flame  
size when good quality, premium pellet fuel is burned.  
Figure 30.1  
If the ash buildup exceeds the half way point in the  
firepot IMMEDIATE ATTENTION AND CLEANING IS  
REQUIRED. Follow the proper shutdown procedure  
below and the detailed instructions found in this sec-  
tion for each step listed below.  
Incorrect  
• Pull the heat exchanger cleaning rods.  
Section 10.7  
• Empty the firepot. Section 10.2  
• Clean the firebox. Section 10.4  
• Empty the ash drawer. Section 10.3  
• Dispose of the ashes. Section 10.6  
• Restart the appliance with premium grade fuel.  
Tall, Lazy Flame, Orange in Color  
Figure 30.2  
Proper Shutdown Procedure  
CAUTION  
hock and Smoke Hazard  
Correct  
Turn down thermostat, let appliance completely  
cool and exhaust blower must be off. Now you  
can unplug appliance before servicing.  
• Smoke spillage into room can occur if appliance  
is not cool before unplugging.  
• Risk of shock if appliance not unplugged before  
servicing appliance.  
Correct Flame Size, Yellow/White in Color  
Figure 30.3  
Page 30  
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2. Exhaust Blower Replacement  
D. Blower Replacement  
NOTE: The convection blower must be removed  
before the exhaust blower can be removed.  
1. Convection Blower Replacement  
a. Turn down thermostat, let appliance completely cool  
a. Turn down thermostat, let appliance completely cool and  
then unplug appliance before servicing.  
and then unplug appliance before servicing.  
b. The convection blower is located at the bottom rear  
of the appliance and is housed inside a screen box.  
Remove the 2 screws facing forward in the center of  
the blower chamber at the very back of the appliance.  
b
Remove both side curtains by loosening 2 screws (do  
not remove) and pull side panels away.  
c. Remove 7 screws from the back screen and pivot the top  
of the screen toward you leaving the bottom attached to  
stove. Figure 31.2.  
c. If an outside air kit is installed on the appliance, these  
screws attach the intake air channel piece of the outside  
air kit to the appliance. Remove the 2 screws and pull  
backwards on the channel and it will slide down and  
away from the appliance. The air channel, collar and  
outside air hose will be removed as one piece.  
d. Remove 2 screws to remove the thermostat block and  
disconnect the 2 yellow wires.  
e. Remove the 2 screws from the power inlet and rotate it  
through the hole and out of the screen, leaving the wires  
attached.  
d. Remove the 4 screws that attach the blower housing to  
the appliance, 2 on each side. Loosen all 4 screws, but  
do not remove them. Lift the blower housing up slightly  
and slide towards you. Figure 31.1.  
f. Disconnect the vacuum hose and both wires (orange  
and red) from the vacuum switch attached to the rear  
screen.  
g. Remove both wires from exhaust blower (blue and  
double white).  
e. Remove the left side panel by loosening 2 screws (do not  
remove) and pull side panel away. Unplug the 2 black  
blower wires by disconnecting the spade connectors.  
h. Remove 6 screws using a flathead screwdriver or a 1/4"  
nutdriver. Retain screws for use on replacement blower.  
Figure 31.3.  
f. To remove blower from the housing, remove 2 screws  
in the front of the housing and very carefully bend the  
2 housing sides out and bend the back of the housing  
away from the blower. This allows for room to access  
the back 2 screws and nuts (4 total) that is securing the  
blower to the housing.  
i. Remove exhaust blower and gasket.  
j. Install new gasket and blower. Discard blower housing  
if not needed.  
k. Re-install in reverse order.  
g. Remove blower and replace with new blower.  
e. Re-install in reverse order.  
Remove 7 screws and bend top back  
leaving it attached at the bottom.  
Remove 6 screws  
Remove left side  
panel and discon-  
nect blower wires  
Figure 31.2  
Figure 31.3  
Exhaust  
Blower  
Convection Blower  
& Housing  
Loosen (do not remove) 2  
screws on each side and lift  
off blower housing  
Figure 31.1  
Figure 31.4  
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E. Igniter Replacement  
Push Up Latch  
Slide Top Baffle  
Forward and Down  
Thumb Screw  
Figure 32.1  
Top Baffle  
a. Turn down thermostat, let the appliance completely  
cool and then unplug appliance before servicing.  
Figure 32.2  
b. Open the ash door and remove the ash pan. Remove  
the left side panel by loosening 2 screws (do not  
remove) and pull side panel away.  
c. The wire leads to the igniter are connected to the wire  
harness (black wires) with 1/4 inch male / female spade  
connectors. Disconnect the spade connections. Use  
a Phillips Head screwdriver to remove set screw and  
slide igniter out.  
Latch  
c. Install new igniter into the chamber and replace the  
screw.  
Second Notch  
d. Re-connect the wires to the 2 leads with the spade  
connectors. Double check that the igniter wires are  
clear of any movement, i.e. ash pan, firepot cleaning  
rod, cleaning slide plates, etc.  
f. Re-install the ash pan, close the ash removal door.  
Re-install the side panel and re-connect the power.  
Figure 32.3  
F. Baffle Removal  
NOTE: There is a latch on the appliance to keep the  
top baffle from coming out during shipment or when  
the heat exchanger scraper rods are pulled.  
a. Allow appliance to cool completely.  
b. Open doors and locate the latch. It is located between  
the front edge of the top baffle and the inside of the fire-  
box centered from side to side. The latch pivots up and  
down.  
c. Push the latch up with your finger while sliding the top  
baffle forward and down. Figure 32.2.  
d. To re-install the top baffle, align the hooks on the baffle  
with the slots in the baffle hangers, push up and slide  
back. Figure 32.3.  
e. Make sure the latch drops back into position, bypass-  
ing the first notch and catching the front edge of the top  
baffle with the second small notch.  
Page 32  
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G. Glass Replacement  
WARNING  
Glass is 5mm thick high temperature heat-  
resistant ceramic glass.  
DO NOT REPLACE with any other material.  
Alternate material may shatter and cause  
injury  
a. Open the face and remove door from the appliance  
by lifting door off of hinge pin and lay on a flat surface  
face down.  
b. Using a screwdriver, tap the bottom of the rope retainer  
rod to push it up out of the hole. The top end of the  
rod will slide up. Swing the rod toward you from the  
bottom and remove the rod. Repeat for other side.  
c. Remove old glass and replace with new glass.  
d. Slide the retainer rod into the top hole first, and then  
line up the bottom crimped end with the hole in the  
door. The crimped end must be paralle with the glass  
in order to insert it into place. Figure 33.1.  
Rope Retainer  
Rods  
Slide top  
end in first  
Glass  
Crimped end  
at the bottom  
Crimped end must be  
parallel with the glass  
Figure 33.1  
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Reference Materials  
11  
When describing the location of a component,  
it is always AS YOU FACE THE FRONT OF  
THE APPLIANCE.  
A. Component Function  
1. Control Box  
a. The control box is located on lower left side of  
appliance, behind the left side panel and above the  
vacuum switch.  
7. Heat Exchangers  
The heat exchangers transfer hot air from the exhaust system  
into convecton air. Remove the stainless steel top baffle to  
access the heat exchangers. There are 2 clean out rods  
located under the heat exchangers.  
b. There is a light located inside of the control box. The  
internal light will turn green when the appliance has  
reached a temperature of 175 F (79 C) in the firepot.  
and will turn red when it reaches 600 F (315 C).  
ο
°
o
°
8. Heat Output Switch  
c. There is also an internal blue light located in the upper  
left corner of the control box. When you plug in the  
appliance the blue light will automatically start blinking  
6 times in a row for 60 seconds and then will stop.  
The heat output switch is located on the upper right rear  
corner. The funtion of the heat ouput switch is to regulate  
the burn rates; low, medium and high settings.  
9. Igniter  
NOTE:  
The igniter is mounted on the base of the firepot. Combustion  
air travels over the red hot igniter creating super heated air  
that ignites the pellets.  
Do NOT open the control box. This will void the  
warranty. FolIow proper shutdown procedures first if  
you need to plug in or remove the control box.  
10. Junction Box And Wiring Harness  
The junction box is located on the right side of the appliance,  
behind the right side panel. The junction box and wiring  
harness are replaced as one component.  
2. Convection Blower  
The convection blower is mounted at the bottom rear of the  
appliance. There are 2 impellers, one on each side of the  
motor. The convection blower pushes heated air through the  
heat exchange system into the room.  
11. Power Supply  
The power outlet is located on the lower right rear corner.  
Check the wall receptacle for 120 volt, 60 Hz (standard  
current). Make sure the outlet is grounded and has the correct  
polarity. A good surge protector is recommended.  
3. Exhaust Blower  
The exhaust blower is located on the right side of appliance.  
The exhaust blower is designed to pull the exhaust from the  
appliance and push it out through the venting system.  
12. Red Call Light  
The red call light is on the front of the junction box, behind  
the control box. The function of the red call light is to indicate  
that the thermostat is calling for heat.  
4. Feed System  
The feed system is located on the right side of the appliance  
and can be removed as an entire assembly. The assembly  
includes the feed motor, mounting bracket, bearing and feed  
spring (auger). The hollow feed spring (auger) pulls pellets  
up the feed tube from the hopper area and drops them down  
the feed chute into the firepot.  
13. Reset Button  
The reset button is located on the back of the appliance on  
the upper right corner of the side panel under the heat output  
control switch. The function of the button is to momentarily  
open the thermostat circuit, which restarts the system.  
5. Firepot  
14. Thermocouple  
The firepot is made of high quality ductile iron and has a  
cleaning pull-out rod. The floor of the firepot opens for  
cleaning when you pull out the rod. Be sure that the floor  
returns to a completely closed position or your appliance will  
not operate properly.  
The thermocouple is located on top of the firepot inside  
the thermocouple cover (ceramic protection tube). The  
thermocouple sends a millivolt signal to the control box  
indicating the preset temperatures of the green and red lights  
have been obtained.  
6. Fuse  
15. Thermostat  
The fuse is located on the front of the junction box on the  
right side of appliance. The fuse will blow should a short  
occur and shut off power to the appliance.  
The appliance is designed to run on a 12 volt AC thermostat.  
The heat anticipator should be set on the lowest setting  
available.  
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16. Snap Disc #1 (Convection Blower) 125°F  
this snap disc will shut the entire system off. This disc must  
Snap disc #1 is located on the right side of the appliance on be manually reset.  
the top of the heat exchanger box. There are 2 purple wires  
connected to it. This snap disc turns the convection blower on  
and off as needed. Power is always present at snap disc #1.  
19. Vacuum Switch  
The vacuum switch is located on the right side of the  
appliance behind right side panel. This switch turns the  
feed system on when vacuum is present in the firebox. The  
17. Snap Disc #2 (Thermostat Override) 175t°F  
Snap disc #2 is also located on the right side of the appliance vacuum switch is a safety device to shut off the feed motor if  
below snap disc #1 and has a red reset button. There are 2 the exhaust or the heat exchanger system is dirty or plugged  
orange wires connected to it. This snap disc will turn off the or if the firebox door is open.  
feed system, which will turn off the appliance if an overfire  
condition should occur or if the convection blower should fail  
to operate.  
20. Wiring Harness  
See Figure 35.1 below.  
18. Snap Disc #3 (Back Burn Protector) 250°F  
Snap disc #3 is mounted on the back of the auger tube in  
the center of the appliance and has a red reset button. To  
access it remove the right side panel. If the fire tries to burn  
back into the feed system or push exhaust up the feed tube,  
FEMALE  
THERMOCOUPLE  
MALE  
THERMOSTAT  
HEAT OUTPUT  
BLOCK  
SWITCH  
CAPACITOR FEED  
MOTOR  
SNAP  
DISC #2  
VACUUM  
SWITCH  
YELLOW  
RED  
ORANGE  
WHITE  
BLUE  
SNAP  
DISC #1  
CONVECTION  
BLOWER  
BLACK  
BLACK  
YELLOW  
RED  
PURPLE  
GRAY  
BLUE  
COMBUSTION  
BLOWER  
BLACK  
BLACK  
RESET  
CALL  
BUTTON  
LIGHT  
SNAP  
FUSE  
DISC #3  
IGNITOR  
Figure 35t.1  
Page 35  
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250-6422D  
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Castile Pellet Stove  
B. Component Locations  
Heat Output Switch  
High  
Med  
Low  
Reset  
Button  
Reset Button  
Exhaust  
Blower  
Feed Motor  
Convection Blower & Housing  
Figure 36.1  
Heat Exchanger Tubes  
Cleaning Rods  
Figure 36.2  
Red Call Light is  
located on top of  
Junction Box behind  
the Control Box.  
FUSE  
Fuse  
TERMINAL BLOCK  
CENTER 2 SCREWS FOR  
THERMOSTAT WIRES  
Control Box  
Vacuum Switch  
POWER OUTLET  
Figure 36.3  
Page 36  
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Castile Pellet Stove  
C. Exploded Views  
2
4
5
Item  
Description  
Part Number  
1
Screw, 10-32 x 1/4 PH PHL 229-1230  
MS ZC  
54 Face, Cast  
See Service Parts  
413-5110  
413-5200  
450-2910  
7001-038  
7001-192  
25272  
7
2
3
4
5
6
7
Door Assembly  
Door Latch Assembly  
Hinge, Door (Female)  
Glass Assembly  
Rope Retainer  
1
6
3
54  
Hinge Pin (Rivet)  
Glass Size  
17-1/4”  
11-5/8”  
Figure 37.1 - Door, Face, Glass & Door Latch Assembly  
Item  
Description  
Firepot Pull Rod  
Igniter Bracket  
Part Number  
SRV413-5100  
Not Replaceable  
7000-223  
13  
8
9
14  
10 Thumb Screw  
53 Igniter  
7000-020  
11  
12  
52  
11 Thermocouple  
812-4470  
12 Thermocouple Clamp 7001-203  
13 Thermocouple Cover  
52 Firepot  
812-1322  
7005-067  
200-0831  
14 Knob  
9
8
10  
53  
Figure 37.2 - Firepot Assembly  
Page 37  
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Castile Pellet Stove  
Beg. Manufacture Date: September, 2001  
43  
44  
42  
41  
45  
46  
47  
39  
38  
40  
48  
49  
50  
52  
51  
37  
36  
53  
35  
54  
33  
30  
34  
32  
31  
Part Description  
Figure 38.1  
Item  
No.  
Item  
No.  
Part Description  
Item  
No.  
Part Description  
30 Ash Catcher  
39  
40  
41  
42  
43  
44  
45  
46  
47  
Snap Disc #1  
48  
49  
50  
50  
52  
53  
54  
Door & Glass Assembly  
Brick, Left  
31 Ash Door Assembly  
32 Ash Pan  
Feed Motor Assembly  
Vacuum Switch  
Top Vent Kit  
Brick, Center  
Brick, Right  
33 Igniter Access Plate  
34 Outside Air - Air Channel  
35 Blower, Convection  
36 Blower, Exhaust  
Control Box  
Firepot Assembly  
Igniter, Loop  
Hopper Lid Assembly  
Junction Box & Wire Harness  
Top, Cast  
Face, Cast  
37 Side, Cast (interchangeable)  
38 Snap Disc #2  
Snap Disc #3  
Page 38  
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Castile Pellet Stove  
D. Service Parts and Accessories  
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on the  
Quadra-Fire web site at www.quadrafire.com. When ordering, supply serial and model numbers  
to ensure correct service parts.  
Item  
No.  
Service Parts  
Part No.  
31  
32  
30  
30  
30  
Ash Door Assembly  
Ash Pan  
812-4600  
413-0400  
Ashcatcher, Cast, Matte Black  
413-0010MBK  
413-0010POR  
413-0010PWD  
413-0360  
Ashcatcher, Cast, Porcelain (specifiy color)  
Ashcatcher, Cast, Powder Coat (specify color)  
Baffle, Top, Stainless Steel  
35  
36  
50  
49  
51  
Blower, Convection  
812-4900  
Blower, Exhaust with gasket & housing  
812-4400  
Brick, Center  
412-0960  
Brick, Left  
412-0950  
Brick, Right  
412-0970  
Component Pack (Includes firepot scraper, touch-up paint, power cord & wiring harness to  
413-5130MBK  
thermostat and manual, 2 leveling nuts & screws, owner’s manual, warranty card, consumer’s 413-5150PCR  
view & quality card, “How-to-Operate” DVD)  
413-5180PMH  
413-5140CLG  
43  
48  
Control Box  
SRV7005-205  
413-5110  
Door Assembly & Glass Assembly with bottom air wash  
Door Latch Assembly with Hex Rivnut  
Face, Matte Black  
413-5200  
54  
54  
54  
413-0030MBK  
413-0030POR  
413-0030PWD  
7001-182  
Face, Porcelain (specifiy color)  
Face, Powder Coat (specify color)  
Feed adjustment Plate, 1 piece  
Feed Motor Only with capacitor  
Feed Spring Assembly  
40  
52  
812-4421  
812-4760  
Firepot, EZ Clean  
414-5200  
Firepot, Pull Rod Assy  
413-5100  
Fuse, 7 amp, Junction Box  
812-0380  
Gasket (Rope) 1/4 inch, 10 ft.  
Gasket (Rope), Door, 3/4 inch, 7 ft  
Gasket, Exhaust Blower (Round White)  
Gasket, Firepot  
834-1460  
832-1680  
240-0812  
240-0930  
Gasket, Tadpole, 10 ft  
842-5130  
Glass Assembly with gasket  
7001-038  
44  
45  
Hopper Lid  
413-5210  
Igniter, Loop, with thumb screw (Heating Element)  
Junction Box & Wiring Harness  
Knob, Firepot Pull Rod  
7000-226  
SRV7001-194  
200-0831  
Power Cord  
812-1180  
37  
37  
37  
Side, Cast, Matte Black (left & right interchangeable)  
Side, Cast, Porcelain (specifiy color, left & right interchangeable)  
Side, Cast, Powder Coat (specifiy color, left & right interchangeable)  
413-0040MBK  
413-0040POR  
413-0040PWD  
Page 39  
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Castile Pellet Stove  
Item  
No  
Service parts  
Part No.  
39  
39  
47  
Snap Disc #1, 110 degree, Convection Fan  
Snap Disc #2, 175 degree, Manual Reset  
Snap Disc #3, 250 degree  
230-1220  
230-1960  
230-1290  
Thermocouple Clamp  
7001-203  
Thermocouple Cover (ceramic protection tube)  
Thermocouple Cover, 10 pack  
Thermocouple, 14 inch  
812-1322  
812-4920  
812-4470  
46  
46  
46  
41  
Top, Cast, Matte Black  
413-0050MBK  
413-0050POR  
413-0050PWD  
7000-166  
Top, Cast, Porcelain (specifiy color)  
Top, Cast, Powder Coat (specify color)  
Vacuum Switch, Rectangular  
Item  
No.  
Accessories  
Part No.  
Log Set, 4 pieces  
811-0852  
811-0900  
811-0872  
811-0620  
811-0610  
811-0890  
812-3570  
812-3760  
811-0520  
841-0960  
841-0970  
Log, Top (to cover firepot)  
Outside Air Kit  
Rear Vent Adapter, 3 to 3 inches  
Rear to Top Vent Adapter, 3 to 3 inches  
Top Vent Adapter Kit, 3 to 3 inches  
Top Vent Adapter Offset Collar, 3 to 6 inches  
Thermostat, Mechancial (included with appliance)  
Thermostat, Programmable  
42  
Remote Control Smart Stat II  
Remote Control Smart Bat II  
Item  
No.  
Appliances  
Part No.  
Castile Pellet Stove, Matte Black  
CASTILE-MBK  
CASTILE-PMH  
CASTILE-CLG  
CASTILE-CCR  
Castile Pellet Stove, Porcelain Mahogany  
Castile Pellet Stove, Powder Coat, Linden Green  
Castile Pellet Stove, Powder Coat, Creme  
Page 40  
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Castile Pellet Stove  
E. SERVICE AND MAINTENANCE LOG  
Date of Service  
Performed By  
Description of Service  
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Castile Pellet Stove  
E. SERVICE AND MAINTENANCE LOG (Cont’d))  
Date of Service  
Performed By  
Description of Service  
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Castile Pellet Stove  
F. Warranty Policy  
Lifetime Warranty  
LIMITED LIFETIMEWARRANTY  
The Hearth & Home Technologieslimited Lifetime Warranty guaranteesthat the followingcomponentswill work as designed  
for the lifetimeof the stoveor Hearth& HomeTechnologieswill repairor replacethem. Theseitemsincludebut are not limited  
to steel and cast iron components,all gas burners,gas logs, combustionchambers,heat exchangersystems,stainlesssteel  
firebox components,plating, doors, glass damagedby thermalbreakage,steel baffle supports,steel and ceramicbaffles and  
manifold tubes. Labor is for the first five years.  
THREE YEARWARRANTY  
Our EZ Clean firepots are covered under Hearth & HomTechnologies three-year warranty program. Labor is for 3 yea. rs  
TWO YEARWARRANTY  
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes,  
thermodisc switches, igniters, pilot assembly, gas valves, thermostats and remotes are covered under Hearth & Home  
Technologiestwo-yearwarrantyprogram. EffectiveApril, 2005ignitersare also coveredunderthe two year warranty. Laboris  
for two years.  
ONE YEARWARRANTY  
Porcelainfinishesare warrantedagainstmanufacturerdefectsfor one year. Labor to repair or replacethese parts is covered  
for one year, reimbursed per our warranty service fee schedu.le  
CONDITIONS  
This warranty is non-transferableand is made to the original retail purchaser only provided that the purchase was made  
throughan authorizeddealerof Hearth& HomeTechnologies.It mustbe installedand operatedat all timesin accordancewith  
the Installationand OperatingInstructionsfurnishedwith this product,as well as any applicablelocal and nationalcodes. Any  
alteration, willful abuse, accident, or misuse of the product shall nullify this waryr.ant  
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our  
warranty service fee reimbursementschedule. Parts covered under the limited Lifetime Warranty will be covered for the  
lifetimeof the applianceup to a maximumof ten (10) yearsafter Hearth& HomeTechnologiesdiscontinuesthe modeland two  
(2) years for optional accessories. Adjustments,regular maintenance,cleaning and temporary repairs do not qualify for a  
service call fee and will not be covered. The replacement of consumer replaceable items and installation of upgraded  
component parts do not quality for a service call fee, and will not be covered.  
This limited LifetimeWarranty does not extend to or include surfacefinish on the appliance,door gasketing,glass gasketing,  
glass, firebrick,pellet logs, kaowoolor other ceramicinsulatingmaterials. It does not cover installationor operational-related  
problems such as overfiring, use of corrosive driftwood, downdraftsor spillage caused by environmentalconditions,nearby  
trees, buildings,hilltops, mountains,inadequateventing or ventilation,excessiveoffsets, or negativeair pressurescaused by  
mechanical systems such as furnaces, fans, clothes dryers, etc.  
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,  
replacement,etc., will not be coveredby this warranty, nor will Hearth & Home Technologiesassumeresponsibilityfor them.  
Further, Hearth& HomeTechnologieswill not be responsiblefor any incidental,indirect,or consequentialdamages,exceptas  
results in damageto the interior or exterior of the buildingin which this applianceis installed. This limited LifetimeWarranty  
does not apply to the ventingcomponents,hearthcomponentsor other accessoriesused in conjunctionwith the installationof  
this product not manufactured by Hearth & HomTeechnologies  
This warrantyis void if the stove has been overfiredor operatedin atmospherescontaminatedby chlorine, fluorine, or other  
damagingchemicals,the stoveis subjectedto prolongedperiodsof dampnessor condensation,or there is any damageto the  
stove or other componentsdue to water or weather damage which is the result of, but not limited to, improper chimney or  
venting installation. Hearth & Home Technologiesmay, at its discretion, fully discharge all obligations with respect to this  
warranty by either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).  
This limited Lifetime Warranty is effective on all appliancessold after May 1, 2002 and supersedesany and all warranties  
currently in existence.  
Policy 250-8620 Rev H  
Page 43  
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250-6422D  
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CONTACT INFORMATION:  
Hearth & Home Technologies  
1445 North Highway  
Colville, WA 99114  
Division of HNI INDUSTRIES  
www.quadrafire.com  
Please contact your Quadra-Fire dealer with any questions or concerns.  
For the number of your nearest Quadra-Fire dealer  
please call 1-800-926-4356  
CAUTION  
Do NOT discard this manual.  
•
•
•
Important operating and maintenance  
instructions included.  
Read, understand and follow these instruc-  
tions for safe installation and operation.  
Leave this manual with party responsible  
for use and operation.  
Your Records for Model:  
CASTILE PELLET STOVE  
WHERE PURCHASED:  
SERIAL NUMBER:  
DATE PURCHASED:  
DATE INSTALLED:  
__________________  
__________________  
__________________  
______________________________________  
_______________________________________  
_______________________________________  
TELEPHONE: __________________  
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876,  
4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983,  
5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237,  
5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079,  
6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,  
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039,  
6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403,  
1418504 or other U.S. and foreign patents pending.  
250-6422D  
October 11, 2005  
Page 44  
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