2
Unpack and Assemble
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Table of Contents
Section 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Section 2. Unpack and Assemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Section 3. Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Section 5. Create a Print File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
5.3.2 Die Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
5.3.3 Contour Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
5.3.4 Cut Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.4 Label Layout Design Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
5.5 Using Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
6.2 Printing a Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
6.4 Enter Supply Roll Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6.5 Low Supplies Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Section 7. Media Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Section 8. Replace Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Section 9. Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
9.1 Color Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
9.3 Print Head Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
9.5 Stop/Cut Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
9.6 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
9.7 Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Section 10. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
CX1200 Color Label Press iii
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Section 1: Introduction
Thank you for purchasing the CX1200 Color Label Press. The CX1200 is a fast low cost solution for
your label printing needs. Here after in the manual the CX1200 Color Label Press will be referred to
as the "CX1200". The laser printer portion will be referred to as the "printer". The unwinder and
rewinder unit will be referred to as the "base". Toner and label stock will be referred to as "media".
This manual is one of many sources of information for this product. If you have problems or
questions please consult one of these resources
•
•
•
Tech Support Phone: 763-475-6979
Tech Support Email: www.primera.com/contactsupport
Online Knowledgebase: www.primera.com/kb
Figure 1-1.
Unwinder
Dancer
Arm
Unwinder
Printer
Cut/Stop Button
Label Guide
Discs
Rewinder
Dancer
Arm
Rewinder
Label Guide Feeder Door
Tensioning Unit
Cutter
Control Panel
Tension Knob
Base Unit
Note: The monitor, computer, surge protector and table are NOT included with the CX1200
Important Note on Label Press Operating Environment! It is strongly recommended that the
CX1200 Color Label Press is operated in an air-conditioned, humidity controlled, smoke free, pet free
environment.
Introduction 1
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Section 2: Unpack and Assemble
1. Remove the packaging material as shown below. The printer portion of the CX1200 will be
packaged inside a separate box. Set aside the printer box for now. The base unit will be inside a
wooden crate. You will need to remove the outer wooden crate using a 1/2” socket wrench or
power driver with socket adapters. Remove 5 bolts each from the front and back and 2 bolts
from each side. You may now lift off the top and sides as one piece.
Figure 2-1.
5
2
2
5
Remove 14x
You will need:
Phillips
1/2”
1/2”
From red
Note: Save all packing materials!
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2. In order to remove the base unit, you will need to detach the boards on the right and left side of
the base using a Phillips screwdriver to remove the screws. Lift the base out of the crate using
the nylon lifting handles on either side. Place the base on the Primera CX1200 cart or a similar
cart or bench with adequate surface area and load specifications. Two people are required to lift
the base on to a cart or counter.
Figure 2-2.
!
65.5 Kg.
140 lbs.
1
2
Now remove two screws and washers from each side to remove the nylon handles. Finally,
replace the screws only.
Figure 2-3.
1
2
3
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Open all three boxes inside the crate. Ensure that the following parts are present: two chucks,
3 mm allen wrench and bottle of Loctite® taped to the base unit under the unwinder, empty label
core, sample label stock, LCD monitor mount, two label guide discs, two power converters,
3 monitor mount screws, gray Ethernet cable, yellow Ethernet cross-over cable, a software disc,
this manual and other documentation.
Figure 2-4.
Label Guide Discs
Power Supplies
Sample Stock Core
Monitor Mount
Allen Wrench
Ethernet (Gray)
Ethernet (Yellow)
Unwinder Chuck
(Left Side)
Rewinder Chuck
(Right Side)
Loctite
Install Disc
Documentation
3. Remove all packing tape from the base unit. There is one piece securing the dancer arm and two
pieces securing the tensioning unit.
4. Locate the left/unwinder chuck and the 3mm allen wrench. The unwinder chuck has a small
stop disc attached to the back side of the chuck. See Figure 2-5. The rewinder chuck does not
have this disc attached. Partially remove the two set screws on each chuck so that approximately
½ inch (1 cm) is exposed. Crack the top off the Loctite container and place two drops on each set
screw. Reset each screw until it is flush with the outside of the chuck. Attach the chuck to the
unwinder (left side) drive shafts. Line up the holes in the chuck with the flat edges on the drive
shaft. The holes must correspond with the flats or the set screws will not hold the chuck in
place.
Figure 2-5.
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5. Tighten the set screws using the 3mm allen wrench. Once they are tight, attempt to rotate the
chuck forward backward while watching the drive shaft. The drive shaft should move with the
chuck. If it does not move with the chuck, loosen the set screws slightly and turn the chuck
until the set screws are even with the flats. The Loctite will dry in 24 hours.
Figure 2-6.
6. Locate the rewinder (right side) chuck and the label guide disc with the three interior holes.
Attach the label guide disc to the rewinder (right side) chuck using two flat head bolts provided.
7. Repeat steps 4 and 5 to attach the rewinder chuck to the drive shaft.
Figure 2-7.
8. Locate the printer box. Remove the boxing material as shown in Figure 2.8 below. The power
cord for the printer will be found in this packaging material.
Figure 2-8.
48 Kg.
105 lbs.
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9. Place the printer on the base. Primera recommends three people to lift the printer on top of the
base. Two people are required to lift the printer and one person to guide the printer onto the
mounting pegs. Align the pegs on the base with the holes in the bottom of the printer. Use the
locating label to align the right front edge of the printer with indicated mark on the label. The
front edge of the printer will be 2.5 inches (63.5 mm) from the front of the base.
Figure 2-9.
48 Kg.
105 lbs.
2.5 inches (63.5 mm)
10. Now that the printer is in place, all of the packing tape, clips and shipping protection devices
must be removed. First remove the tape securing the front cover.
Figure 2-10.
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11. Open the front cover. Remove the red toner cartridge stabilization clips. Remove all the print
cartridges.
a. Pull up slightly on the cartridge handhold.
b. Pull the cartridge straight out and use the handle to lift it off the guides.
c. Place the cartridges on a clean, flat surface out of direct light.
Figure 2-11.
Note: The CX1200 comes
with 4 starter cartridges.
These cartridges can only
be used with this printer!
12. Remove the Image Transfer Unit (ITU) protection sheet. Pull up on the plastic piece on
the right side of the ITU to remove the sheet. The protection sheet is attached to the
plastic piece.
Important Note: Do not touch the exposed ITU.
Figure 2-12.
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13. Before replacing the toner cartridges remove the red plastic protection plate from the
bottom of each toner cartridge. Put cartridges back in to the printer. On each cartridge
there are pegs that correspond to slide rails inside the printer.
Note: Before replacing each cartridge, shake it side to side and front to back to redistribute
the toner evenly.
Figure 2-13.
14. Close the front cover by first lifting the door to its maximum height, then disengaging the cover
prop latch, and then finally close the door until you hear a click from both sides of the door.
Figure 2-14.
1
3
2
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15. Pull down to open the feeder door on the left side of the printer. When the door is ¼ open pull
both latches toward the unwinder to release the latches on both side of the door to open it all
the way.
Figure 2-15.
16. Now connect the six pin mini din cable to the connector on the door. The cable will be taped to
the back bar of the base. Remove the tape and connect it as shown.
Figure 2-16.
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17. Remove the packing tape from the rewinder dancer arm and move it into the up
(starting) position.
Figure 2-17.
4X
Warning: To prevent serious injury you must bolt the CX1200 to a table or bench. Use the included
lag bolts and predrilled holes in the base.
!
18. Locate the power converters and the printer power cord. Connect power to the printer and
switch on the power. Connect the power to the back of the rewinder and unwinder. Switch on
the power.
Figure 2-18.
I
O
ON
OFF
Congratulations! Your CX1200 is setup!
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Section 3: Install Software
Three pieces of software will need to be installed in order to print to the CX1200:
•
•
The CX1200 Printer Driver. This software allows a networked or local computer to
communicate with the CX1200 via the included Ethernet cable or Ethernet crossover cable.
PTPrint. This software allows you to import an existing file and arrange it across a page (step
and repeat). This software is a full featured lay out software that supports imbedding or linking
many different files types. It is not a design software. Only one copy of the print software can
be used with each CX1200. This ensures proper supply level tracking.
•
Status Monitor. This installs automatically along with PTPrint. This allows you to estimate ink
costs for a particular label and accurately track toner and label stock supplies.
1. To install the software place the CD in your CD-Rom Drive. The Installer application should
automatically launch in a few moments. If it does not automatically launch, follow these steps:
•
•
Double-click the My Computer Icon, then double-click the icon of the appropriate CD drive
containing the Software Installer disc.
Double-click setup.exe
2. Follow the prompts in the software installer to complete the installation of the software.
Note: If you connect your PC to the CX1200 using a yellow crossover cable it may be necessary to
disable or modify the settings of your antivirus/firewall program.
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Section 4: Load Label Stock
This section details the general process for installing label stock on the unwinder, and attaching the
label stock to the rewinder.
1. Switch on the unwinder, printer and rewinder.
Figure 4-1.
I
O
2. Place the label stock roll (max 12" OD) on the unwinder chuck. Push the stock all the way back
until it touches the stop disc.
Figure 4-2.
Stop Disc
Note: You must use only 8.5 inch wide label stock in the CX1200. Failure to use specified label stock
will result in damage to your printer and excessive build up of toner and adhesive inside the printer.
Caution! You can not use die cut label stock in the CX1200. The extreme heat produced by the fuser
will cause the die cut labels to peel off the label backing and get jammed inside the printer. Also, the
printer is not designed to line up print images with the specific locations of the die cut labels.
12 Load Label Stock
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3. The loose stock should fall on the right side of the roll. Turn the tension knob clockwise to
secure the roll to the chuck. Turn the knob as as tight as you can! Feed the stock under the
dancer arm and through the cutter.
Figure 4-3.
Dancer Arm
Cutter
Note: To track
supply roll usage,
remember to enter
the length of the
roll using the
instructions in
Section 6.5.
Tension Knob
4. Continue feeding the stock into the printer feeder tray. Feed the stock under the green guides
and under the paper feed roller. Stop feeding when the leading edge of the stock has covered
the red stop block printed just outside the feeder door entrance.
Figure 4-4.
Green Guides
Feed Roller
Red Stop Block
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5. Place an empty label core on the rewinder chuck. Push the core all the way back until it touches
the back label guide disc.
Figure 4-5.
6. Place the outer label guide disc on to the rewinder chuck. Push the guide until it touches the
rewinder core. Turn the tension know clockwise to secure the core and the label guide to the
chuck.
Figure 4-6.
Note: Some cores may be shorter than the the stock width. If so, make sure the distance between the label
guide discs is slightly larger than the stock width.
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7. Print your label according to Section 5 of the manual.
Note: Depending on when the printer was last used, the fuser will need to heat up or cool down before
the printer will print. This can take from 2 seconds to 2 minutes.
8. Attach the label stock to the rewinder core.
A. As the printer is preparing to print, get a piece of tape ready. It is best to stand to the right
side of printer with your arms above the rewinder roll. As the stock is ejected from the
printer guide it with your left hand through the tensioner unit. As soon as it clears the
tensioner place the tape on the middle of the end of the stock.
Figure 4-7.
Note: Make sure the stock feeds under the rollers inside the tensioning unit. If possible use your
left had to guide the stock under the roller as it exits the printer.
B. The stock will continue to feed at a slower speed. When it reaches the rewinder, attach it to
the top of the empty label core. Position the stock so that it that it is centered on the core.
Figure 4-8.
Load Label Stock 15
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C. Immediately after the label stock is attached, engage the Rewinder by flipping the Rewinder
Dancer Arm toward the printer until it touches the paper.
Figure 4-9.
Warning! Keep loose
fitting clothing such
as ties and shirt
!
sleeves away from
the rewinder once it
has been engaged.
Important! To minimize the slack loop that will be created under the rewinder, it is very important that you
engage this lever immediately after the label stock is taped to the core.
The taping process occurs very quickly so you may not get the label stock attached correctly the first
time you try it. It is important to attach the label stock centered on the core. If the attached label
stock is too far to the right or left the paper may fold over itself and cause an uneven wrap. If you
think the label stock was not attached properly, cancel the print job using the control panel on the
front of the printer.
Figure 4-10.
Tensioning Unit
Potentiometer
Note: Use the Potentiometer on the top of the rewinder to increase or decrease tension to get a tighter or
looser wrap. If the stock is slipping through the clamp in the tensioning unit, you may need to decrease
the tension.
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Section 5: Create a Print File
PTPrint is the label lay-out software included with the CX1200 that will allow you to properly
format images for the CX1200. With this software and the layout wizard you can easily import a
variety of file formats, step and repeat them across a page and print them to the CX1200.
5.1 Array images with PTPrint Wizard
1. To open PTPrint go to Start - All Programs - PTPrint folder - PTPrint or click the PTPrint icon
on your desktop.
2. The print layout wizard will appear. Click the Browse button to find the label you want to
print. The following formats are supported via the print layout wizard: BMP, EPS, JPG, GIF,
PCX, PNG, TIFF.
Note: See Section 5.5 for
image formatting tips.
3. Once the graphic has been selected the size and dpi will automatically appear in the fields
below. The graphic should be 300 dpi or greater to achieve the best quality. Resolutions above
300 dpi are not necessary and only serve to increase the file size. Adjust the label size as neces-
sary. By default, aspect ratio will be maintained. The DPI will be increased if you decrease the
size of the label.
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4. Step and Repeat per page are automatically calculated based on the size set in step 3.
Alternately you may increase or decrease the size of the labels to affect the numbers of
Rows or Columns per page.
Tip: If you are using XY cutter you
may be able to fit more images on the
page by rotating the image. Select
Landscape to rotate the image.
5. Adjust the spacing between labels to affect the number of rows and columns or match a specific
die size. You may also adjust the left offset of the labels by unchecking the center horizontally
and adjusting the value accordingly.
Important Note: Vertical and horizontal
spacing does NOT factor in a bleed. It
assumes the cut label size will be the same
as imported image size. For example if your
spacing between labels should be 1/8 inch
but you have a 1/16 bleed build into each
label your spacing would be zero for both
horizontal and vertical.
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6. You may adjust the position of the target/eye mark to be in one or more areas depending on the
requirements of your cutter.
7. If you are using a fixed die or a rotary die you can set the length here. Rows and columns
per page will be automatically adjusted.
Important Note: Check Using Fixed Die
only if you are using a full rotary drum die
cutter with minimal (1mm) reregistering
capability. If you are using a flexible die
with per page reregistration capability you
do not need to check this box
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8. Once you have chosen the imported graphic and the Step & Repeat columns are set click OK to
view the lay out.
9. You will notice that the eyemark is automatically placed in the one or more of four locations to
correspond with the top or bottom of a label. By default it is .25 x .25 inches square. You may
change the size or position by clicking on the eyemark and dragging it to a new location.
Change the size by clicking on one corer and dragging your mouse.
You may make several other adjustment to this page using the tools of the PTPrint program.
See Section 5.2 for more information on manually adjusting the position of labels.
10. Save the File. Go to File - Save.
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11. Print a Proof Print. Click File - Print. Set the number of copies to 1.
Important Note! Immediately before you print any job you must print 1 page of that job (Proof Print)
to properly track toner usage. See Section 6.4 for more information.
12. Print your job. Click File - Print. Set the number of copies to correspond with the number of
labels you wish to print. Click OK.
Note: Depending on the status of your supplies you may see Low supplies warning. Please see Section 6
for a guide to Toner Monitoring and Supplies Management.
Saving PTPrint files. To save your PTPrint file go to the File Menu- Save. The file will save with
an CDL extension. By default imported graphic files will not be imbedded in your PTPrint file.
Instead they are linked. This means that PTPrint store a path to the graphic file instead of the actual
file. In order to maintain the integrity of the PTPrint file you can not move the location of the
imported graphic file. For this reason it is recommended that all graphic files imported into PTPrint
are stored in the same folder as the PTPrint file. Alternately, you may click choose Save Embedded
File... to embed the graphics within the CDL file.
Supported Formats. The following formats are supported via the print layout wizard: BMP, EPS,
JPG, GIF, PCX, PNG, TIFF. Primera recommends EPS files for the best quality. If your image
is not in one of these formats, it can be easily converted to one of the supported formats using
graphics programs such as Adobe Photoshop®, Illustrator® or Corel Draw®. See Section 5.5 for more
information.
Printing Over the Network. If your computer is not immediately next to the CX1200 you can still
print to it with out fearing that you may not reach the printer in time to attach label stock to the
rewinder. Follow this procedure.
1. Unload the label stock from the feed tray.
2. Send the print job.
3. When you reach the printer, load the label stock like you normally would using the instructions
in Section 4.
4. The print will automatically begin when the printer senses the paper is present.
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5.2 Manually array images using PTPrint
In some cases it may be necessary to manually import images without using the label setup wizard.
For example if you wish to arrange multiple different labels on the same page you will need to
follow this procedure. Follow the steps below:
1. Open PTPrint. Click the Cancel button to cancel out of the wizard.
2. Go to the File Menu - Choose Link. Browse to the location of the image. Click OK.
Note: Linking creates a pointer to the image where ever it may be on your hard drive or network.
3. The image you choose will be placed on the page.
4. Position Image. Once you have your image on the page you can fine tune its positioning using
the tool bar at the top of the screen. First select the object/image you want to move by clicking
on it. Now adjust the X and Y values to position the image. Adjusting the Y value will move
your image vertically up and down on the page. Adjusting the X value will adjust your image
horizontally side to side on the page. It might be easier if you adjust the anchor point of the XY
values to the top left corner of your image. This way if you set your Y value to zero you will
know that the image will be placed at the very top of the page. You may also use this area to
adjust the size of your image.
Note: Be sure to place the image only on the printable area of the page which is .125" (1/8") from either
side. Also be sure to leave room for your eyemark.
Note: To rotate an image go to the Layout menu - Choose Size/Move - Rotate
5. Eyemark. Now that you have your first image in place you should think about where you need
to place your eyemark. You will need to size and position this eyemark according to your cutter
manufacturers specifications. To create an eyemark click the shape tool button on the side
button bar. Select the Rectangle button. With your cursor draw the rough shape of the eyemark
at the rough position where you would like it placed. By default the shape will be black. Use the
instructions in step 4 to fine tune the size and position of the eyemark.
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6. Repeat steps 2-4 to position each different label that you would like to on the page. To align
labels with one another or create consistent gaps between labels you can use the X and Y values
along with the size of the object to calculate the next position of the the image. For example if
the first image is at X = 0.253 and Y = 0.0 and you wanted another image placed to the right of
it, aligned to the top with 1/8 gap, you would first follow steps 2-3 to rough position the image.
Now, change the X value to 3.378 and the Y value to 0.0. To get 3.378 add the original X value +
the width of the current label + the gap. (0.253 + 3 + 0.125). This procedure is only necessary if
you have two different labels. Follow step 7 below to array a single image or multiple images
on the page with consistent gaps.
Note: To align and distribute spacing between images go to the Layout menu - Choose Arrange and
Distribute. Here you can align all selected objects to the bottom and set equal spacing between the labels.
7. Array (Step and Repeat) images on a page. Before you begin this procedure align the image or
objects to the bottom left of the the page, instead of the top left. This is necessary because the
array anchor point is set to the bottom left. It builds the array to the right and up from that
object.
First, select the image/objects you would like to array. Go to the Layout Menu - Choose Array.
Set the following options on the tool bar that appears.
You will always want to choose "grid" for the array type. Set the gap between the labels. The
number of rows (Y) and columns (X) will be limited by the maximum default page size of 8.5" x
13.9". You will not be able to increase rows and columns beyond these boundarys. Click Close
to set array.
If all the labels are not exactly positioned at this point, don't worry. You can always adjust the
position of the all the objects together using the instructions in step 4. Instead of selecting one
image, draw a box around all of them. Now you will be able to move all of them together and
maintain the interior gaps.
8. Set the Page Size. Once all the labels are arranged on the page you can set the page size. The
page height should be the same as the total height measurement of all labels on the page. Before
you set the page size make sure that the labels are oriented to the top of the current page. Select
all objects by drawing a box around them. Now set the Y value to zero on the tool bar at the top
of the screen. You can determine the page height by checking the height value on this tool bar.
See below:
To set the page size go to the Layout menu - Select Blank Size. Set the Height to the same meas-
urement as the height of all labels combined.
Important Note: By default the printer will place a minimum 1/8 inch (.125 in. 3.175mm) between
each page. If you would like to match the gap between the pages with the gap between the labels you
make need to add additional space onto the end of your page. For example if the space between your labels
was .25 inches you would need to add .125 inches on to the end of your page.
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9. Print your job. Click File - Print. Set the number of copies to correspond with the number of
labels you wish to print. Click OK.
Note: The labels shown in
parenthesis on the print
screen will not be accurate
when manually arraying
images. You will need to
multiply the number of
pages by the number of
images on the page.
5.3 Creating Cut Files in PTPrint (PLT)
If you also have an FX1200, there are three methods that can be used to create a cut file.
Import Die Line (Recommended). This method involves creating the cut line in your design soft-
ware and importing it into PTPrint along with the label. This method is especially useful for non
standard shapes or cut lines that do not follow the edges of the printed label.
Die Cut. This method allows you to create standard shape cut lines such as circles, squares and
rectangles within PTPrint. Use this method when no cut line has been created in the design software
or when the source file EPS is not available and you must use flat files such as JPG, BMP or TIFF.
Contour Cut. This method senses the edge of the printed label and attempts to draw the cut line
based on this information. Use this as a last resort when no EPS source file is available and the cut
file necessary is a non standard shape.
5.3.1 Import Die Line
This method involves creating the cut line in your design software and importing it into PTPrint
along with the label. This method is especially useful for non standard shapes or cut lines that do
not follow the edge of the printed label. This is the recommended method because it creates the
smoothest most accurate cut line of all available methods.
To import a cut line you must first tag that cut line in your design program.
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Adobe Illustrator instructions:
INDEX
1. Open the graphic in the
source application. In this
example Adobe Illustrator
is used.
2. If you have not already
done so, create the die line.
Place the die line on the
bottom layer in exact the
position you would like the
FX1200 to cut.
3. Select the die line.
4. Open the swatches
windows, click the new
swatch icon.
5. A New Color Swatch will be created.
6. Double click on it to open the swatch options.
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7. Rename the swatch FXCUT.
8. Set the Color Type to "Spot Color."
9. Set the color to white. This necessary because any part of
the imported die line which is not covered by another
object will be printed unless you set the color to white.
Fill = FXCUT
Outline = Transparent
10. Make sure the fill of the object is set to the FXCUT
Swatch and the outline is transparent.
11. Click OK.
12. Save the file as an EPS (Encapsulated Post Script). Note: There is no need to separate the die
line from the graphic. They should be saved in the same file.
13. Follow the steps in the CX1200 manual to import and array the EPS graphic.
14. If your die line was correctly named, PTPrint will automatically convert the die line into a cut
line. You will know this was successful if the die line appears in PTPrint as a dashed line.
15. Go to the File menu and choose Cut. Save the cut file as a .plt file on a thumb drive or any
location that the FX1200 touch screen computer is setup to access.
Warning: Always use this same PTPrint file to print to the CX1200. The cut lines will not print.
If you change the layout of the graphics you must recreate the cut file or the cut will not align to the
graphics.
Important Note: You must have the latest version of PTPrint for this procedure to work. Download the
latest version from the following location on the Primera website. Follow the installation instructions
provided on the website.
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5.3.2 Die Cut
This method allows you to create standard shape cut lines such as circles, squares and rectangles
within PTPrint. Use this method when no cut line has been created in the design software or when
the source file EPS is not available and you must use flat files such as JPG, BMP or TIFF.
Use these instructions to create a die line:
1. Follow the steps in the CX1200 manual to import and array the graphic.
2. Select any object by clicking on one of the labels on the page.
3. Go to the Cut menu and choose Die Cut…
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4. Now you can set the various settings that determine where the cut will be.
INDEX
•
•
•
Set the color of the cut. This is just for viewing purposes.
Set the shape.
Set the size to correspond to the size of the label that you input in the layout wizard. You
can make the size slightly smaller if your label includes a bleed like the example below.
Set the corner radius if you want round edges.
•
5. Click Apply to apply it to the object.
6. Once you have set the die cut for the first
object you need to apply it to each of the
objects on the page. To accomplish this
simply select each object and then click
Apply.
7. Save the cut file as a .plt file on a thumb
drive or any location that the FX1200 touch
screen computer is setup to access. Go to
the File menu and then choose Cut.
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5.3.3 Contour Cut
This method senses the edge of the printed label and attempts to draw the cut line based on this
information. Use this as a last resort when no EPS source file is available and the cut file necessary
is a non standard shape. If you have no EPS source file but you do have access to Adobe Illustrator
you should not use this method. Instead, import the graphic into Illustrator and create a die line.
Use the instructions in section 4.1 to tag the die line and import it into Adobe Illustrator.
Use these instructions to contour cut:
1. Select all objects except for the target/eye mark by drawing a box around all of them.
2. With the objects selected, choose Contour Cut from the Cut menu.
3. A contour cut tool bar will appear. Make sure that Inside/Outside and Bitmap Frame are
unchecked. Change the color of the contour line so that you are able to see it. Finally, click
Apply.
4. You will be prompted with a Threshold settings window. Set the value to 250. Click OK. This
should work for most images. This determines the sensitivity of the edge detection software. Set
the value too low and your contour may not follow the intended outside border. Set it too high
and the counter line will be drawn around the outer most boundary of the object - a square.
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5. Below is an example of edge sensitivity set too low. Notice how the contour line invades the
image on the left side. This is because the image is very light in that area.
6. To retry the edge detection simply click Apply again. Note: The object must stay selected for the
contour toolbar and the apply button to be visible. If it is not visible, repeat steps 1-2.
7. This time, enter a higher value in the threshold window. You may have to repeat this procedure
a few times.
If the cut lines are not smooth,
you may also adjust the Trace
Setup drop down menu.
Typically, Script Text or
CutContour are the best options.
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8. In this case, 252 was the correct number to choose. Now the contour line follows the outer
border of the image correctly.
9. To add a bleed to the
image adjust the border
value on the counter cut
tool bar. Click Apply
again. Note: Any time you
adjust a value on the tool-
bar you will need to click
Apply to make the change.
The threshold window will
appear again with your
last entered value remem-
bered. Click OK to carry
out the change.
Note: Bleed amount is
NOT the correct value to
adjust.
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10. In rare cases you may want to extend the contour lines inside the image. Check the
Inside/Outside box to enable this feature. The threshold screen will appear. Enter the desired
value. Click OK. Notice how the contour line traces the "Pinot Noir" letters inside the image.
11. Save the cut file as a .plt file on a thumb drive or any location that the FX1200 touch screen
computer is setup to access. Go to the File menu then choose Cut.
5.3.4 Cut Settings
Before creating a cut file you can adjust the Plotting Defaults and the Tool Options. Both of these
will affect how the knife travels along the cut path. They can be found on the Cut menu in PTPrint.
Plotting Defaults
All settings should be set to the settings
shown with the following exceptions.
Object start point. You may want to
adjust this if the weeder is tearing the
labels. The positions listed correspond to
the page not the cutter. Left on the page
= Front of the FX1200.
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Tool Options
All settings should be set to the settings shown above with the following exceptions:
Overcut. Increase this value if the cut is not completing. This will usually show itself as a tear at
the cut starting point.
Trailing blade. This affects the path the knife takes to go around corners. Increase the value to
reduce tearing at sharp corners.
5.4 Label Layout Design Tips
When importing labels through the PTPrint layout wizard there are two items to consider that affect
FX1200.
•
•
Number of Columns in PTPrint = Number of knives available for use.
Margins and horizontal gaps in PTPrint = Pinch Roller pressure effects.
Using the optimal number of knives will increase the speed of the cut.
Adjusting the margins and horizontal gaps to minimize the effects of the pinch rollers on the fin-
ished labels. The pinch rollers can cause a track of small bumps (knurled roller effect) to appear on
your labels. This is caused by the pinch rollers crushing the media against the knurled roller in the
cutter. The pinch roller in combination with the knurled roller is necessary in order to grab the
paper and rapidly move it up and down the web during cutting. This effect is NOT always visible
on all media.
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Columns. The number of columns
INDEX
affects the number of knives that
can be used. In order to use multi-
ple knifes the number of columns
must be divisible by the number of
knives.
For example a 4 column cut will
allow you to use 1 knife, 2 knives or
4 knives. A 5 column cut will only
allow 1 knife to be used. A 6 col-
umn cut will allow you to use 1
knife, 2 knives or 3 knives.
Manually adjust the columns,
change the orientation or reduce the
label width to fit more or less
columns on the page.
Rows. Make the shortest page
possible by decreasing the number
of rows on the page. This will mini-
mize any problems that might occur
if the printed image is stretched or
shrunk. The page height must be at
least 8.5".
Horizontal Spacing. If uneven
spacing is acceptable, adjust the
horizontal spacing so there is at
least 3/8 inch (.375 in) between
labels. Each pinch roller is .375
inches wide. Typically you will
have enough margin on the edges to accommodate these rollers so you will only need to make a
gap big enough for the rollers between columns.
5.5 Using Barcodes
The CX1200 will print barcodes in one of two ways.
A. Link to an EPS file with an imbedded barcode. This will print the barcode in pure black if that is
the way it has been specified in the image.
B. Link to a graphic with a blank space for the barcode. Add the barcode directly through PTPrint.
Follow these instructions:
1. Array your image with the blank space for the barcode using the instructions in Section 5.1
or 5.2.
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2. Add a barcode by clicking the shapes button on the left side tool bar. Click the Barcode button.
3. A barcode toolbar will appear at the top of the screen. Here you can enter your barcode type
and the value. Click Apply when you are ready to insert the barcode.
4. A cursor will appear. Place the cursor where you would like to insert your barcode and click
once. You can make any adjustments to the position once the barcode is in place.
5. Repeat the procedure for each image on the page.
5.6 Recommended Image format for imported Graphics
For the best quality prints, files should be imported in the following format:
1. EPS format (Encapsulated Post Script). Saving to EPS format is possible with such programs as
Adobe Illustrator and Corel Draw by using the File - Save As command. Use all the program
default settings for the EPS format except those specifically mentioned below.
2. Save with fonts imbedded. Saving to EPS format with fonts imbedded is possible with such
programs as Adobe Illustrator and Corel Draw by using the File - Save As command. Before saving
a window will appear which will gives you this option.
3. Resolution = 300 dpi or vector based. If the label design was entirely designed in Adobe Illustrator,
dpi does not apply because it will be vector based. If portions of the design such as photographs
were imported make sure the image your are importing is at least 300 dpi.
4. Save in CMYK color mode. Setting the color space should be done before you begin designing or
picking colors. However it can be changed at any time before you save as EPS.
5. The page size of the file should match the image size. In other words all, proof information should
be removed from the document. PTPrint only needs the image itself. This is referred to as the Art
board in Adobe Illustrator.
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Section 6: Toner Monitoring and Supplies Management
The status monitor will start automatically when you print a label for the first time. You may also
start it manually by going to Start - All Programs - PTPrint - Status Monitor. The status monitor can
be used for the following tasks.
•
•
•
•
•
Monitor Toner Status
Monitor Label Supplies
Estimate Cost per Label
Track Used Toner usage levels
Print Supplies Sheets
To navigate to the various functions of the Status monitor click on the menu items on the left.
6.1 Estimating Cost Per Label (Quote Tool)
Using the quote tool inside status monitor software it is possible to estimate the cost per label before
actually running job. Use the following procedure to estimate cost per label.
1. Setup the label using the instructions in Section 5 of this manual.
2. Print one page of the label job you intend to print. This is extremely important. The quote tool
is based on the last label printed and is most accurate if the label was printed as a one page
print.
3. Open the Status Monitor. (It automatically opens after you print.)
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4. Click the Quote Tool Tab (fourth tab down with the coin icon). Your Total cost per label includ-
ing stock will be displayed based on default toner cartridge and stock costs. Adjust these values
to reflect the actual cost of your toner and label stock.
Once you set the stock and toner cost values you will not have to change them again unless you
make another buy of stock or toner at a different cost.
Important Note: This tool provides a Cost ESTIMATE. Actual costs may vary.
Labels Per Page
Always verify the Labels per Page is accurate. Adjust if necessary. If you manually array images on
a page in PTPrint using the instructions in Section 5.2, the Labels Per Page will have to be manually
entered.
Print or Save Quote
You can print this screen and attach it to the proof print and/or Save the screen capture as a JPG to
keep with the original PTPrint file. Simply click the Print button or the Save button.
6.2 Printing a Proof Print
Immediately before you print any job you can print 1 page of that job (Proof Print). If you print a
proof print you can:
•
•
estimate cost per label
enable analysis of available toner in cartridges vs. required toner to finish the job
Even if you have previously printed a one page proof print to estimate label cost you must always
print a one page job immediate before your job to check if there will be enough toner for your job.
See the flow chart below for a typical work flow.
Proof Print Required
if First Time
Printing Label
Print
Sufficient Media
Insufficient Media
Job Finishes
Subsequent Print
Print Reduced
Amount
Job Finishes
(Reduced Amount)
Continue Printing
with current media
Job Stops after
media depletion
Note: To require a proof print before
printing set the "Enable Proof Print"
box on the settings tab (third tab
down).
1. Cancel Job
2. Print Supplies Sheet
1. Replace low media
2. Print Again
Job Finishes
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How do I Print a Proof Print? A proof print is simply a one page print job using the same PTPrint
file that you created using the instructions in Section 5. Go to File - Print. Set your number of
copies to 1. Click OK.
It is not necessary to tape the proof print to the rewinder. The proof print will print approximately
4 feet of label stock. The stock will be automatically cut.
What happens if I don't print a Proof Print? If you do not print a proof print and you have "Require
Proof Print" checked in settings, a notice will appear informing you that a one page job will be sent
to the printer instead of your original job. If you do not have "require proof print" enabled, and you
do not print a proof print you will not be warned if you do not have enough toner to finish the job.
6.3 Managing Used Toner Cartridges
If the printer runs out of toner, the job will be stopped and the paper will be cut. The printer can
not pause a job while you swap out toner because of calibration issues and physical issues with the
image transfer unit and the fuser. Because of this, it is important to make sure you have enough
toner in all the cartridges to finish your job. Printing a proof print before a job allows you to check
if you will have enough toner to finish your job. See Section 6.2.
In many cases, a job will use only part of the toner in a cartridge. For example, if a particular job
uses 75% of the toner in a
cartridge that leaves you
with 25% remaining. If
the next job requires 50%
of that particular color
you can not use that car-
tridge. The 25% cartridge
will have to be removed.
However, you don't need
to waste this cartridge.
You can write the remain-
ing toner amount on the
cartridge before you
before you remove it.
You may also print a Supplies Sheet before removing the cartridge. This summary includes the
percentage remaining in each cartridge and the Serial Number of that cartridge. You can then attach
this information to the cartridge you are removing. In a few weeks if you have a job that needs less
than 25% of that color you can pull this cartridge from your library and put it in the printer. This
means that you can keep a library of partially used toner cartridges with varying amounts of toner
left. This allows you to use as much toner as possible with out running out of toner in the middle
of a job. See the diagram below for an example of how this works.
C
C
C
67%
22%
45%
M
M
M
M
21%
56%
72%
12%
C
M
34%
Y
K
45%
C
15%
C
34%
C
44%
C
45%
100%
100%
K
K
K
27%
75%
48%
Job Requires Toner Cartridge with at least 50% Magenta and at least 70% Black
38 Toner Monitoring and Supply Management
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How to use a toner Library
1. Based on the proof print, before your job is sent to the printer the software estimates the amount
of toner required from each cartridge to finish the job. It then checks this amount against the
cartridges in the printer. If any of the levels are too low to complete the job, a warning message
will be displayed. Not only does this warning display cartridges that need to be replaced to
finish the job it also displays the amount of toner required from each cartridge. For example,
if the cyan cartridge has 100 percent remaining but only 25% is required to finish the job, you
have the option to also replace this cartridge with one from your cartridge library that has toner
levels closer to the amount required to finish the job.
2. To find appropriate cartridges for job you can search your library. We recommend you
designate an enclosed cabinet near the printer as the used cartridge library and then attach
supplies sheets to each cartridges as you remove it. If you forget to place the supplies sheet on
the cartridge you can still identify it by referencing the old cartridge tab and finding the Serial
Number of the cartridge you want to use. A unique serial number is printed on each cartridge.
Note: Old cartridges with no toner remaining can be deleted from the list by selecting the entry
and clicking delete.
6.4 Enter Supply Roll Length
Each time you load a new roll of label
stock, enter the total length of that roll by
clicking the icon in the bottom right side
of the status ribbon. The status monitor
will then subtract from this value as you
use the roll. Before you remove a partial
roll print a supplies sheet using the
instructions in Section 6.3.
6.5 Low Supplies Warning
After you print a proof print and you send your job including the total number of labels you wish to
print, you may be prompted with a low supplies warning.
You will receive this warning if there is insufficient toner in any one of the four toner cartridges or if
there is insufficient label stock on the supply roll. This calculation is based on the proof print that
you must print before each job. The warning displays which cartridges are low on toner for this job
and the percentage of toner from each cartridge that is required. You have several options at this
point.
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Print Reduced Amount. If you choose to print a reduced amount the CX1200 will print only the
amount that it is able to based on the current supply levels. For example, if the job calls for 1500
labels but the Cyan Toner cartridge only had enough toner for 1200 labels and the supply roll only
had enough paper for 900 prints, the software would give you the option to print only 900 labels.
The software will always calculate the reduced amount based on the lowest label value.
Print Original Amount. Choosing this option allows you to ignore the warning and print anyway.
Only choose this option if you simply forgot to update the Supply Roll Length value when you put
on a new roll or if the specified low toner cartridge is only a few labels short of finishing the job.
For example, if you job called for 1500 labels and the Magenta toner only had sufficient toner for
1495 labels, you might decide to ignore the warning.
Cancel. Choose this option if you want to replace the toner or supply label stock with a new/used
cartridge or roll that had sufficient toner or paper length. Before removing the label stock or toner
cartridge, print a Supplies Sheet using the instructions in Section 6.5. Put the appropriate label on
the low toner cartridge or label stock that you will remove from the printer.
6.6 Other functions of the Status Monitor
Click the options button to:
•
•
•
•
•
•
•
•
change language
change measure units (affects remaining stock value)
edit fuser temperature - (use to fix toner adhesion problems)
edit header and footer lengths (unprinted media before and after printing)
edit proof print header and footer lengths (unprinted media before and after printing)
enable Require Proof Print (See Section 6.2)
enable variable data (for use with BatchPrint software)
set Page Length (for use with BatchPrint software)
Click the support
button to view
support contact
info and generate
a tech support
report. The tech
support report
will gather all of
the log files asso-
ciated with the
CX1200 and place
them in a zip file
on the desktop.
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Section 7: Media Recommendations
Primera recommends using Primera brand label stock available from our sales department or our
online store.
•
•
Sales Phone: 1-800-797-2772
Please search for article 366122 on the Primera Knowledgebase for an updated list of compatible
All stock must be converted to 8.5 width roll with 12" outer diameter on a 3" ID core.
If you are not using approved media, it should have the following characteristics.
Paper Type
The CX1200 can only print on Laser Printer approved materials. The label manufacturers
specifications will always say whether material is laser approved. If it does not say laser approved
it probably is not laser-approved. Be sure that the laser approval applies to the face stock material,
the adhesive and the liner. Stocks must be laser approved because the fuser roller contacts the
paper at 356 F / 180 C. At this temperature facestock or liner material could melt or burn.
Non-laser-approved adhesives could lose adhesion.
Do NOT attempt to print onto non laser-approved materials. Damage to your printer may result
which will not be covered under your limited warranty. POLYPROPYLENE AND SOME OTHER
SYNTHETIC MATERIALS WILL MELT. Do not ever attempt to print onto polypropylene or any
other similar low-temp substrates.
Polyester and Paper generally will perform well in the CX1200.
Thickness
Mil = 2 - 6
Caliper(Inches) = .002 - .006
Millimeters = .0508 - .15
Grams/sq meter = 34 - 116
Paper stock in the above range will feed through the CX1200 printer with out problems. Depending
upon operating environment, Polyester stocks in this range will also feed through the printer with
out problems. However, 2-3 mil Polyester does curl as it exits the printer. In more humid environ-
ments this curling becomes more severe and could cause the paper to jam before it enters the fuser.
Stock thicker than 6 mill will intermittently jam before entering the fuser. This can be solved by
attaching a thinner leader material to the thicker stock.
When testing other media consider the following additional criteria:
1
Print Quality / Poor Transfer - See Note 1.
2. Color Accuracy
3. Solid Color Saturation
4. Label Feed (Requires minimum 100 feet of test paper)
5. Label Wrap
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6. Fuser Heat tolerance - wrinkling, bubbling, burning, Breaking, Curling
7. Water Tolerance
8. Scratch Tolerance
9. Cut quality
10. Lamination Quality
Note 1: Test at least 100 feet of continuous material before determining compatibility. Some Plastic stocks
will initially appear to be compatible. However over time, the material absorbs too much heat so that not
enough is left over to fuse the toner to the surface of the material.
Other Warnings
Do NOT print on die-cut label materials or on web widths of less than 8.5” (215mm). Labels should
always be die-cut as a post process on a separate piece of finishing equipment. Printing on die-cut
materials is dangerous. Adhesive bleed can easily ruin the Image Transfer Unit (ITU) and fuser. A
label that pre-dispenses inside the unit can cause physical damage to the printer.
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Section 8: Replace Toner Cartridges
Remove the print cartridge(s).
a. Pull up slightly on the cartridge handhold.
b. Pull the cartridge straight out and use the handle to lift it off the guides.
c. Place the cartridges on a clean, flat surface out of direct light.
Figure 8-1.
Before replacing the toner cartridges, shake the cartridges side to side and back to front to
redistribute toner. Next, remove the protective sheet from the bottom of each toner cartridge.
Put cartridge(s) back into the printer being sure to match the color label on the cartridge with the
one on the printer. On each cartridge there are pegs that correspond to slide rails inside the printer.
Figure 8-2.
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INDEX
Section 9: Troubleshooting and Maintenance
9.1 Matching Pantone Colors
Important Note: PANTONE® to CMYK Bridge documents/files are available on the installation disc
in the Pantone Folder. These documents/files allow you to look up a Pantone Color number and find the
corresponding CMYK value to use in the file that will be printed on the CX1200. See below for more
explantation.
The CX1200 is a CMYK printer. This means any PANTONE® colors must be approximated using
CMYK color values. Most PANTONE colors can be approximated quite accurately using these
CMYK color values. Custom CMYK data has been developed for 1,137 colors from the PANTONE
solid coated color library of the PANTONE MATCHING SYSTEM® for the optimal reproduction
on the CX1200. Under the Pantone folder on your installation disc you will find the following
folders/files to assist with this process:
1. Calibrated Look-up Table\CX1200_Pantone_Swatches.pdf - This document is a full color PDF
with over 1000 swatches of color. Below each color is the CMYK value and the corresponding
Pantone Color number.
2. Look Up Tabel Text\CX1200 Pantone.pdf - This is a text only (no swatches) version of the
document described above.
3. Application Support Files - This folder contains other folders for various application-specific,
ready-to-use palette files for a number of Macintosh and Windows® applications. The files
provided have been organized and formatted for Macintosh and Windows operating system.
Each of these folders contains a collection of platform and application specific visually
calibrated palettes. There are folders by product name or software publisher to help you locate
the particular file you are seeking These files allow you to match CMYK values to Pantone
values through the software program. This is an automatic method of doing exactly the same
manual matching procedure described in 1 and 2 above. Refer to your specific design program
manual for instructions on importing these palettes.
Note: The white brightness factor and other properties of the label stock used can affect the output of color.
Instructions for matching Pantone
While the CX1200 utilizes a Pantone calibrated printer it is not capable of reproducing all Pantone
colors like a flexo press. Instead it is a CMYK digital laser press. As with any CMYK printer it is not
possible produce exact Pantone colors. However it is possible to approximate the Pantone colors
using specific CMYK color values. The color values must be used when the labels are being
designed. It is not possible to match Pantone colors when printing to the CX1200 using the same
image file that was used for another printer. To match Pantone colors the image file must be
designed specifically for the the CX1200.
Once you have decided on the specific Pantone color your are going to match, record the Pantone
number. Now open the CX1200_Pantone_Swatches.pdf or the reference table, find the Pantone
number and the corresponding CMYK value. Use that value for this Pantone color in your design
program.
For example, if you intend to match Pantone 274C find that color in the reference table or the
CX1200_Pantone_Swatches.pdf . The resulting value would be C:95 M:100 Y:0 K:13
Note: The CMYK values in the CX1200 Pantone Palette are not the same CMYK values in the Pantone Color
Bridge book purchased from Pantone.
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Recommended Design Procedures
Before beginning design work on a particular label the designer should have specific printing
process in mind. This means that the designer will need to create a separate image file for each print
process. For example, you can not use the same image file for the CX1200 that you use on a flexo
press and expect the colors to print correctly. The designer will need to design a label specifically
for the CX1200. This allows them to tailor the design to the specific attributes of the CX1200. In
addition to the design aspect of the label, the designer should also pay close attention to color. If the
designer is designing a company logo that will be printed using many different types of printing
processes, some of which are capable of matching Pantone and some which are not, they should
choose a Pantone color that can be very closely approximated on a CMYK printer. To pick a good
cross process color consult a Pantone Color Bridge book and the CX1200 Pantone Palette above. To
get the most accurate approximation of a particular Pantone color the CX1200Pantone Palette should
be printed on the CX1200. See the instructions below.
If colors other than Pantone are desired there is another method for determining the proper CMYK
values to acheive the desired color output. The CX1200 is actually capable of printing many more
colors than are in the Pantone library. 4.2 Billion to be exact. Primera recommends printing CMYK
color increment swatches. This will be the best reference point for choosing the colors for a particu-
lar design. You can print the swatches on the various substrates that you will be using with the
CX1200. (See instructions below for printing these swatches) CMYK color values are printed along
with the swatches so if you like a particular color you can get that exact color by using the CMYK
value associated with it in your design.
Matching Another Printer
Using the CMYK color increment swatches it also possible to very closely match the printed output
of the CX1200 with other printers. Simply compare the printed output of the other printer with the
printed CMYK color increment swatches printed on the desired substrate. Choose the color (CMYK
color values) that most closely match the other printer.
Print the CX1200 Pantone Palette
1. Switch off the printer. Turn it back on. Wait for it to start up.
2. On the CX1200 control Panel, change the MP Feeder paper type to Letter. Paper Menu - Paper
Size/Type - MP Feeder Size/Type - Choose "Letter" - Then choose "Custom Type 5" You may
have to press the down arrow repeatedly to view all the options on a particular menu.
3. Open the CX1200 Pantone Palette.pdf
4. Go to File- Print - Choose the Color Label Press.
Note: Be sure to switch the Size/Type back to Universal/Custom Type 5 via the Control Panel before sending
another print job.
Print CMYK color increment swatches
1. Switch off the printer. Turn it back on. Wait for it to start up.
2. On the CX1200 control Panel, change the MP Feeder paper type to Letter. Paper Menu - Paper
Size/Type - MP Feeder Size/Type - Choose "Letter" - Then choose "Custom Type 5" You may
have to press the down arrow repeatedly to view all the options on a particular menu.
3. On the control Panel also change the Default Source to MP Feeder. Paper Menu - Default Source
- MP Feeder.
4. Open any internet browser
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5. Type the printers IP address in the address bar. To find the printers IP address navigate the
printer's control panel - Network/Ports - TCP/IP - Address.
6. A printer settings page will appear. Go to the Configuration Menu.
7. Click on "Color Samples"
8. Choose "Off CMYK" or "US CMYK". These choices correspond to color matching settings
available in the printer driver.
9. Click Print.
Not all colors will be printed on this job. To focus in more on specific colors you can click the
Detailed Samples button on the color samples screen. This will allow you to enter specific CMYK
values and a variation increment. The smaller the increment, the closer to the original CMYK value
all the swatches will be. We recommend a increment of 2 or 3 when focusing in on specific CMYK
values.
Tip! When typing in specific CMYK values, we recommend setting K to 0 to get more vibrant swatches.
Note: Be sure to switch the Size/Type back to Universal/Custom Type 5 via the Control Panel before sending
another print job.
9.2 Color/Alignment Calibration
Color calibration occurs automatically every 500 pages, when a new cartridge or ITU is installed,
if power saver has been on for more than 8 hours and at other points if one of several internal
parameters has exceeded a threshold. You will see the Calibrating... notice on the printers control
panel when the calibration is taking place. This calibration is used for color accuracy and pixel
(print head) alignment. See Section 9.3 for more information on Print Head Alignment.
You can force the printer to perform this calibration using these instructions.
Press Menu on the Printers Control Panel - Select Settings - Select Quality Menu - Select Color
Adjust (last item on list). The printer will calibrate for several minutes.
9.3 Print Head Alignment
Pixel shifting can be caused by a misaligned print cartridge. This usually occurs after a new
cartridge is installed. Try the following:
A. First do an auto alignment from the standard printer control panel. Press Menu - Select Settings
- Select Quality Menu - Color Adjust (last item on list). The printer will calibrate for several
minutes.
B. Perform a manual alignment for the specific color that is out of alignment (usually the same as
the last replaced cartridge) from the Diagnostic menu.
1. On the printer's control panel, set the default source to Tray 1. Press Menu - Select Paper
Menu - Select Default Source - Select Tray 1.
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2. Open the Toner door to disengage the feeder path switch so the paper feeds out the top of the printer.
INDEX
3. Turn off the printer.
4. Access the the diagnostic menu by holding the Right and Bottom arrow buttons on the control panel
while switching on the unit.
5. Select the Alignment Menu - Select the Color you want to Align - Select "Quick Test"
6. A two page test pattern/worksheet will print.
7. The test pattern is divided into 4 areas: Skew, Top Margin, Left Margin and Right Margin. Use
the lines and Boxes in areas A, B, C, and D, to calculate each value. Write down the value that
corresponds with Black to Color line which is the straightest. When you are finished go back to
the printer.
A & B
C & D
3
2
1
12
6
Use the value closest
to the straight line
0
8. To Adjust the Top Margin, Left Margin and Right Margin - Select the Alignment Menu - Choose the
Color you want to Align - Select each area on the menu. A value will be displayed. Press the right or
the left arrow to adjust the value positively or negatively. Press the check button to set the value.
Some calculated values from the worksheet may not have changed. If this is the case there is no need
to enter this area and set the value again.
9. The skew must be adjusted by physically turning a wheel above the color cartridge your are
currently aligning. The skew wheel has plastic cover over it that must be removed in order to
adjust it. If you have trouble removing the cover use a flat screwdriver.You do not need to adjust
this if A and B values are within +/- 1 of each other.
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10. Turn the wheel the number of clicks specified in the worksheet in the direction specified in
the worksheet.
11. Reprint the Quick Test to verify the values entered have affected the printer alignment.
12. When you are finished, restart the printer and set the default source back to MP Feeder.
Press Menu - Select Paper Menu - Select Default Source - Select MP Feeder.
9.4 Cut Alignment / Stretch Factor
If printed output is longer or stretched so that the size does not match the size of the file on screen,
cuts can be offset. The cut offset may only be noticeable with longer page lengths and cuts that have
a very small bleed tolerance. The fuser pulls the paper during printing. This causes the image to
stretch which affects the height or width of the label depending on the orientation. The stretch can
be eliminated by doing a one time calibration. Follow these instructions:
1. Open the Status Monitor - Start - All Programs - PTPrint - Status Monitor.
2. Select the Options tab.
3. Click the Print Calibration button under the Stretch Calibration section. Click the arrow on the
upper right section of the Advanced section to reveal the Stretch Calibration if it is hidden.
(Continuous paper should be loaded before clicking Print)
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4. The following calibration print will print to the Printer.
Stretch Factor
Calibration Print
Tip: Use a clear acrylic
ruler to measure the lines.
Measure the lines to the left.
Circle the letter below
the line which measures
closest to 10.00 inches.
(Each line differs in length by .01 inch)
A
B
C
D
E
F
G
H
I
J
K
L
M
N O
5. Measure the lines on the calibration print. Enter the letter below the line which measures
closest to 10.00 inches. (Each line differs in length by .01 inch)
6. Click Set.
In most cases, performing this calibration once will be sufficient. However, it may be necessary to
run the calibration again if the fuser is replaced.
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9.5 Stop/Cut button
Press the Stop/Cut button located on top of the cutter if you need to quickly stop a job. Do not use
this method for non-emergencies since it will deposit a large amount of toner on the ITU that will be
cleaned and placed in the waste toner bin. Repeated use will cause toner build up on the cleaning
mechanism and wear on the ITU belt. For non-emergencies, cancel the job using the control panel
on the printer.
Figure 9-1.
Stop/Cut Button
Press to
ꢀ
Stop
Cut
In order to continue printing you will need to cancel the job in the printers internal memory.
Follow the prompts on the control panel to cancel the job. The control panel will display "Load MP
Feeder Universal" and ask you to cancel "your file name" or "Continue". Use the arrow button to
scroll through menu and the check button to select "Cancel".
Finally, reset the printer by turning it off and on again using the power switch.
9.6 Error Messages
Slow beep from rewinder. This indicates that the rewinder dancer arm is still engaged but the
printer is not printing. Disengage the rewinder lever by pushing it to the right, away from the
printer.
Rip Software Service 900. This error can appear on the printer LCD Control Panel panel after the
system is stopped in the middle of job using the Stop/Cut button. Turn off the printer and turn it
back on again to clear the error.
The printer takes a long time to start printing / Engine warming appears on the control panel
(More than 5 minutes).
•
•
Larger files will take longer to start printing.
A slower network will cause a delayed print. Try connecting directly to PC with crossover
cable or reevaluate cabling from computer to CX1200.
•
Change the IP address of the printer or look for any IP address conflicts on the network.
The header(leader) or footer(trailer) is longer than expected. Change the header/footer length via
the Option tab/button in the Status Monitor. The minimum footer in all cases is 3 feet. This can not
be made shorter.
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The printed colors do not match the screen. The colors of the label shown in PTPrint may not
match the original design program, other print programs or the printed output of the CX1200.
There are no ICC profiles available to make colors shown in PTPrint match the printed output or
other programs. The colors shown on screen will have no effect on the printers ability to print
specific CMYK values or Pantone Matched CMYK values.
Default Settings NOT set. This error appears before printing or when the status monitor is
opened. Specific settings will be listed belowthe error message. This means that default settings
were changed via the printer control panel or through the print settings window before printing.
The message is a warning that the settings do not match defaults. If you do not change the settings
back to their original values unexpected errors may occur. Contact tech support if you have trouble
restoring the defaults.
Figure 9-2.
9.7 Replacing the Fuser
1. Pull the tensioner forward until you are able to flip
the housing back out of the way of the printer doors.
2. Open both the upper right and the lower right
access doors.
!
Warning: The fuser assembly may be hot. Let it cool
before continuing.
3. Pull down the green latches. They slide toward the
center to release the fuser.
Figure 9-3.
4. Pull the fuser out, and set it on a clean, flat surface.
5. Insert a new fuser into the printer.
6. Slide the latches out, and then pull up to refasten them.
7. Close the doors.
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9.8 Replacing the Image Transfer Unit
1. Turn the printer off. Open the front cover.
Figure 9-4.
2. Remove all the print cartridges.
a. Pull up slightly on the cartridge handhold.
b. Pull the cartridge straight out and use the handle to lift it off the guides.
c. Place the cartridges on a clean, flat surface out of direct light.
Figure 9-5.
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3. Remove the image transfer unit.
a. Raise the lever to unlock the image transfer unit.
Figure 9-6.
b. Pull down on the handle.
Figure 9-7.
c. Slide the image transfer unit out and place it on a clean, flat surface.
Caution: Do not touch the transfer belt. Touching the belt will damage the image transfer unit.
Figure 9-8.
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4. Insert a new image transfer unit back into the printer.
a. Align the guides with the insertion grooves and gently slide the unit in.
Figure 9-9.
b. Rotate the handle up, and push gently to lock the unit in place.
Figure 9-10.
c. Lower the lever to lock the image transfer unit into place.
5. Close the printer door.
6. Turn the printer on. The printer returns to a Ready state.
9.9 Technical Support.
If you have difficulties operating your CX1200, the following additional resources are available.
•
•
•
Primera Knowledge Base www.primera.com/kb
Email Support www.primera.com/contactsupport
Phone Support 763-475-6979 (Mon - Fri 8 a.m. - 5 p.m CST)
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Section 10: Specifications
Print Speed:
Print Method:
Display:
3.25"/second (83mm/second); 16.25 feet/minute (5 meters/minute)
Color laser
4-line, 160 x 64 pixel, backlit gray-scale display
800 / 133 MHz
Print Processor:
Media Width:
Print Width:
8.5" (216mm)
Up to 8.17" (207mm)
Print Length:
stock
Up to 1250 feet (381 meters) per 12" (305mm) roll of self-adhesive label
(includes face sheet, adhesive and liner)
Self-adhesive label stock and approved films. See Section 7.
Substrate Types:
Printing quality modes: 1200 dpi x 600 dpi, 1200 dpi x 1200 dpi, 2400 x 600 dpi
Ink supplies:
CMYK 4-color printing (Cyan, Magenta, Yellow, Black)
15,000 page extra high yield cartridges (Rated according to ISO/IEC 19798
guidelines)
Software:
PTPrint™ 8.0 Software for Windows®, easy to use graphical user interface,
Primera Color System, Pantone®
Input System:
Input roll maximum diameter: 12" (305mm)
Core inside diameter: 3" (76.2mm)
Tension control system with automatic paper feed
Maximum input roll weight: 45 lbs. (20.4 kg)
Output System:
Output roll maximum diameter: 12" (305mm)
Core inside diameter 3" (76.2mm)
Tension control system
Maximum output
roll weight:
45 lbs. (20.4 kg)
Operating System:
Power:
Windows® XP/Vista/7 (32-bit and 64-bit)
Rewinder:
External Switching 100-240 VAC, 50/60Hz,
Output: 60 watts,+12Vdc, 5A limited power source (LPS)
Unwinder: External Switching 100-240 VAC, 50/60Hz,
Output: 60 watts,+12Vdc,5A limited power source (LPS)
Printer: 110-127VAC, 50/60Hz, 7.5A (675W Printing, 25W Power Saver)
-- or --
220-240VAC, 50/60Hz, 3.5A (675W Printing, 25W Power Saver)
Cutter: +12Vdc, 5A limited power source (LPS) from Unwinder.
System
Recommendations:
Intel® Pentium®-based PC or compatible, 2 GHz processor or
higher, 2GB RAM or higher, 10 GB or more free hard drive space,
VGA video display of 1024x768 or higher, USB 2.0
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Dimensions:
With bench:
Weight:
Without bench: 76"W x 22"H x 22"D (193cmW x 56cmH x 56cmD)
76"W x 50”-56”H x 30"D (193cmW x 127-142cmH x 76cmD)
Without bench: Approximately 256 lbs. (116 kg)
With bench: Approximately 456 lbs. (207 kg)
Operating Environment: Temperature: 16 to 32°C (60 to 90°F), Humidity: 8 to 80% Relative
Humidity, Altitude: 0 – 3048 Meters (10,000 feet)
Certifications:
CSA, ICES Class A, FCC Class A, UL 60950-1, IEC 60320-1, CE Class A,
CB IEC 60950-1, IEC 60825-1, GS (TÜV), C-tick mark Class A
Warranty:
Options:
One year parts and labor
Extended warranty and on-site service agreements
Matching bench with built-in lockable storage
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Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Bleed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28, 31
Color Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Color Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contour Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24, 29
Cost Estimate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Cut Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Dancer Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 13
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35, 51
Die Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24, 27
EPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17, 21, 35
Eyemark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20, 22
Fixed Die . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Footer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40, 50
Fuser, Replacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40, 50
ICC Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Image Transfer Unit (ITU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7, 38, 42, 52
Label Guide Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Manually Array Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Mil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Pantone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Polyester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Polypropylene . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Potentiometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21, 37
PTPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11, 17, 21, 22
Quote - Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Quote - Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Quote Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Recommended Image Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17, 35
Rewinder Dancer Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rip Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Slow Beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Step and Repeat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11, 17
Stop/Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Stretch Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Supported Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Tech Support Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Tensioning Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Used Cartridge Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Used Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36, 38
Index 57
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P/N 511222 - 093011
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