Powerware Power Supply 3105 User Manual

Product Catalog  
North America  
March 2005  
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Powerware UPS Solution Overview  
Selecting the Right UPS  
Eaton's Powerware power management solutions are based on protecting the nine most common  
power problems present in any environment. This unique approach makes your product selection  
decisions about power protection much simpler. The nine power problems listed below are potentially  
harmful to both your data and your hardware. Powerware products offer three levels of power protec-  
tion: Series 3, Series 5, and Series 9. Based on the parameters defined by your application, you can  
select an uninterruptible power system (UPS) from the series that best matches your power protection  
needs. To provide maximum power protection, Eaton offers a full line of Powerware Series 9 UPSs  
with both single-phase and three-phase models in the Series 9 family.  
Series  
Basic Solution: Protection from three potential problems  
3
Power  
Failure  
Power  
Sag  
Power  
Surge  
The Powerware Series 3 UPS primarily protects against three of the nine power problems including  
power failures, power sags and power surges. This essential, cost-effective protection is necessary  
in order to prevent damage such as data loss, file corruption, flickering lights, hardware damage,  
and equipment shutoff. For example, if your utility fails you could lose all of your work-in-progress.  
The Series 3 UPS offers a degree of protection against the remaining power problems and is most  
commonly used to protect single workstations and point-of-sale (POS) equipment.  
Intermediate Solution: Protection from five potential problems  
Series  
5
Power  
Failure  
Power  
Sag  
Power  
Surge  
Under-  
voltage  
Over-  
voltage  
Powerware Series 5 UPSs are most effective against five power problems (power failures, power  
sags, power surges, under-voltage and over-voltage) and offer a degree of protection against other  
power problems. Some of the damages you risk by not using a Series 5 UPS include premature  
hardware failure, data loss and corruption, data error, keyboard lockup, storage loss, and system  
lockup. Series 5 UPSs are recommended for small network systems—all the way up to enterprise  
networking environments.  
Complete Solution: Protection from all nine potential problems  
Series  
9
Power  
Failure  
Power  
Sag  
Power  
Surge  
Under-  
voltage  
Over-  
Line  
Frequency Switching  
Variation Transient  
Harmonic  
Distortion  
voltage  
Noise  
Powerware Series 9 UPSs protect against all nine power problems: power failures, power sags,  
power surges, under-voltage, electrical line noise, over-voltage, frequency variation, switching  
transients, and harmonic distortion. Powerware Series 9 comprehensive protection minimizes the  
opportunity for component stress, burned circuit boards, data crashes and program failures. Series  
9 UPSs offer the highest level of power protection available and are always recommended for mis-  
sion-critical applications like server farms, hospitals, and VOIP applications.  
1
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Powerware  
Single-phase UPS Products  
Features  
Eaton offers an extensive and innovative line of Powerware single-  
phase UPS solutions. The following are just a few features that  
enable us to provide you with the best power protection available:  
Triple Power Warranty  
Not only does Eaton offer outstanding Powerware UPS products,  
we stand behind their performance with the Triple Power Warranty.  
Most single-phase UPSs include a standard two-year warranty and  
a load protection guarantee. In addition, by returning your warranty  
registration card, you’ll receive our exclusive prorated warranty,  
the longest in the industry. Featured on the following models:  
Powerware 3105, 5110, 5115RM, 5125, 9120, 9125, 9155, 9170+,  
and FERRUPS.  
Power Density  
Extended Battery Runtimes  
Powerware rackmount UPSs provide optimal, high-density power  
protection for critical loads – delivering more performance in small-  
er packages. Our space-saving models allow valuable rack space to  
be freed up for other essential equipment.  
Your application may require several hours of backup time and  
Powerware solutions can deliver it with extended battery modules  
and other battery solutions. Featured on the following models:  
®
Powerware 5125, 9120, 9125, 9155, 9170+, and FERRUPS .  
®
ABM Technology  
Load Segments  
Most UPS manufacturers on the market today offer constant  
trickle-charge batteries. This process degrades the battery’s internal  
chemical composition, reducing potential battery service life by  
as much as 50 percent. In contrast, Powerware ABM Technology  
uses sophisticated sensing circuitry and an innovative three-stage  
charging technique that extends the useful service life of UPS bat-  
teries while optimizing the battery recharge time. It also provides  
advanced notice of the end of useful battery service life to allow  
you ample time to hot-swap batteries without ever having to shut  
down connected equipment. ABM Technology is available on  
Powerware 5115, 5125, 9120, 9125, 9155, 9170+, and 9390.  
Using Powerware LanSafe™ power management software, you can  
independently control load segments, which are groups of recep-  
tacles on the rear panel of the Powerware UPS. This feature, avail-  
able on Powerware 5115RM, 5125, 9120 and 9125 models, enables  
you to manage scheduled shutdowns and sequential startups of  
protected loads. During a power outage, you can shut down power  
to non-critical devices, thereby extending battery backup time  
available for critical devices. Additionally, when the load segments  
of the Powerware 9125 are used in combination with Powerware  
ConnectUPS connectivity cards, users can remotely reboot locked-  
up network equipment. Simply link to the ConnectUPS connectiv-  
ity card via the network and toggle the password-protected Load  
Segment Controller to get your network back online.  
UPS w/ABM  
UPS w/Trickle  
Charge  
Load Segments  
To preserve battery power for select-  
ed equipment connected to Load  
Segment 1, you can schedule Load  
Segment 2 supporting less critical  
equipment to shut down. As a result,  
less critical devices do not drain bat-  
tery power.  
Battery Age  
(in months)  
Advanced Battery Management  
Data based upon tests performed by an independent battery  
manufacturer.  
Powerware Product Catalog  
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EATON CORPORATION  
2
Powerware  
Single-phase UPS Products  
Powerware Series 3  
Single-phase UPS  
Power  
Sag  
Power  
Surge  
Power  
Failure  
Features and Benefits  
• Protect small office and home  
office equipment from power  
outages, surges, and sags  
• Save space with a compact  
design that fits easily under a  
desk or can be conveniently  
wall-mounted, with quick  
access to all receptacles  
Powerware 3105  
350–700 VA  
• Extend UPS service life with  
user-replaceable batteries  
• Stay informed of power prob-  
lems and low battery condi-  
tions with audible alarms and  
remote alarm notification  
• Deliver short-term mobile  
power with start-on-battery  
capability.  
Typical Applications  
• Small office, home  
office equipment  
• Protect loads on eight outlets—  
four with surge suppression  
and battery backups, four with  
surge suppression only  
• POS systems  
• Optional multi-year Gold Plan  
service is available to provide  
repair and replacement cover-  
age that goes beyond the provi-  
sions of the limited warranty  
• PCs and peripherals  
• Protect networked equipment  
from “back door” power surges  
coming through LAN or tele-  
phone lines  
Powerware Series 5  
Single-phase UPS  
Power  
Failure  
Power  
Sag  
Power  
Surge  
Under-  
voltage  
Over-  
voltage  
Features and Benefits  
• Save space with a compact  
design that can be deployed  
as a tower, under a computer  
monitor, or in a rack  
Powerware 5110  
350–1550 VA  
• Extend UPS service life with  
user-replaceable batteries  
• Stay informed of power prob-  
lems and battery conditions  
with audible alarms and remote  
alarm notification via e-mail,  
pager, the Web, or SNMP  
• Deliver short-term mobile  
power with start-on-battery  
capability  
• Protect loads on eight outlets—  
four with surge suppression  
and battery backup, four with  
surge suppression only  
• Deliver consistent, clean output  
with automatic voltage regula-  
tion (AVR) that doesn’t drain  
battery power  
Typical Applications  
• Office workstations  
• PBX or key phone  
systems  
• Optional multi-year Gold Plan  
service is available to provide  
repair and replacement cover-  
age that goes beyond the provi-  
sions of the limited warranty  
• Protect networked equipment  
from “back door” power surges  
coming through LAN or tele-  
phone lines  
• Servers and network  
nodes  
• POS systems  
• Peripheral devices  
3
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Powerware  
Single-phase UPS Products  
Powerware Series 5  
Single-phase UPS  
Power  
Failure  
Power  
Sag  
Power  
Surge  
Under-  
voltage  
Over-  
voltage  
Features and Benefits  
• Extends battery service life  
and provides advanced  
warning of the end of  
useful battery life with  
ABM Technology  
Powerware 5115  
500–1400 VA  
• Protects equipment connected  
by network or phone wiring  
from “back door” power  
surges with a Network  
Transient Protector  
• Minimizes downtime with hot-  
swappable batteries  
• Delivers smooth, continuous  
power with pure sine wave  
output  
• Communicates with LanSafe soft-  
ware via serial and USB ports  
• Enhanced warranty coverage  
with optional Gold Plans  
• Regulates power fluctuations  
with Buck and Boost voltage  
regulation  
Typical Applications  
• Workstations  
• Small servers  
• Hubs and routers  
• Single and multiple PCs  
• Small to medium business  
equipment  
Features and Benefits  
• Conserves valuable space  
with 1U rack height  
Powerware 5115  
Rackmount  
500–1500 VA  
• Includes mounting hard-  
ware for 1U and 0U rack  
and bench-top installations  
• Integrates connectivity  
products, such as the  
Typical Applications  
• Low profile rack servers  
• Routers and hubs  
• Wall-mount telecom  
key systems  
• Extends battery service life  
and provides advanced  
warning of the end of  
Powerware ConnectUPS-X  
Web/SNMP/xHub card,  
easily with an X-Slot™  
useful battery life with  
ABM Technology  
• Rack or wall-mount  
Voice Over Internet  
Protocol (VOIP) equip-  
ment  
• Delivers smooth, continuous  
power with pure sine wave  
output  
• Enhanced warranty coverage  
with optional Gold Plans  
• Protects your equipment from  
power fluctuations with Buck  
and Boost voltage regulation  
Powerware Product Catalog  
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EATON CORPORATION  
4
Powerware  
Single-phase UPS Products  
Powerware 5125  
1000–2200 VA  
Features and Benefits  
• Extends battery service life and  
provides advanced warning of  
the end of useful battery life  
with ABM Technology  
• Integrates connectivity  
products, such as the  
Powerware ConnectUPS-X  
Web/SNMP/xHub card,  
easily with an X-Slot  
• Prolongs backup time with  
Extended Battery Modules  
• Extends battery backup time  
for select devices with Load  
Segment control  
• Minimizes downtime with  
hot-swappable batteries  
• Guarantees performance with  
the Triple Power Warranty  
• Enhanced warranty coverage  
with optional Gold Plans  
Typical Applications  
• Multiple PCs  
• Delivers smooth, continuous  
power with pure sine wave  
output  
• Servers  
• Workstations  
• Protects your equipment from  
power fluctuations with Buck  
and Boost voltage regulation  
• Switches and routers  
• Blood analyzers  
Features and Benefits  
• Conserves valuable space with  
2U (1000–3000 VA) and 3U  
(5000–6000 VA) rack height  
• Extends battery service life and  
provides advanced warning of  
the end of useful battery life  
with ABM Technology  
Powerware  
• Powers more of today’s  
modern power supplies  
with high wattage output  
• Virtually eliminates down-  
time with hot-swappable  
electronics and battery  
modules  
5125 Tower and  
Rackmount  
1000–6000 VA  
Two-in-one  
form factor  
provides  
versatility  
(1000–3000 VA)  
• Integrates connectivity  
products, such as the  
• Prolongs backup time with 2U  
and 3U Extended Battery  
Modules  
Powerware ConnectUPS-X  
Web/SNMP/xHub card,  
easily with an X-Slot  
• Delivers smooth, continuous  
power with pure sine wave  
output  
• Enhanced warranty coverage  
with optional Gold Plans  
• Protects your equipment from  
power fluctuations with  
automatic voltage regulation  
5000–6000 VA  
Typical Applications  
• RAID  
• Storage Area Networks  
• Rack servers  
• Switches, hubs,  
and routers  
• Various rack  
equipment  
5
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Powerware  
Single-phase UPS Products  
Powerware Series 9  
Single-phase UPS  
Power  
Surge  
Harmonic  
Distortion  
Power  
Sag  
Under-  
voltage  
Over-  
voltage  
Power  
Failure  
Switching  
Transient  
Line  
Noise  
Frequency  
Variation  
Features and Benefits  
• Isolates connected equipment  
from all incoming power  
Powerware 9120  
700–3000 VA  
• Easily incorporates connectivity  
products with an X-Slot to inte-  
grate into various environments  
and applications  
problems to provide the highest  
degree of protection  
• Extends backup time for select  
equipment with Load Segment  
control  
• Extends battery service life and  
provides advanced warning of  
the end of useful battery life  
with ABM Technology  
• Protects equipment connected  
by network or phone wiring  
from “back door” power surges  
with a Network Transient  
Protector  
• Conditions incoming power  
without depleting the battery  
• Prolongs backup time with  
Extended Battery Modules  
• Quickly collects information on  
UPS status, power usage,  
battery backup time, and other  
critical parameters with an  
intuitive LCD screen  
Typical Applications  
• Servers  
• RAID  
• Storage Area Networks  
Telephone PBXs  
• Enhanced warranty coverage  
with optional Gold Plans  
Features and Benefits  
• Conserves valuable space with  
2U rack height (700–3000 VA);  
and 5U rack height  
Powerware  
• Increases backup time with  
2U and 3U Extended Battery  
Modules  
9125 Tower and  
Rackmount  
700–6000 VA  
• Allows for specific outlet  
(5000–6000 VA)  
®
requirements with PowerPass  
• Isolates connected equipment  
from all incoming power prob-  
lems to provide the highest  
degree of protection  
Distribution Modules  
• Extends backup time for  
select equipment with Load  
Segment control  
• Extends battery service life and  
provides advanced warning of  
the end of useful battery life  
with ABM Technology  
• Integrates connectivity  
products, such as the  
Powerware ConnectUPS-X  
Web/SNMP/xHub card,  
easily with an X-Slot  
• Preserves battery power  
through a wide input voltage  
range  
• Enhanced warranty coverage  
with optional Gold Plans  
• Reduces downtime for mainte-  
nance with optional PPDMs  
Typical Applications  
• Rack servers  
• 5U models (5000–6000 VA)  
deliver maximum power  
density  
Telecom PBX  
• RAID  
• Storage Area Networks  
• Switches, hubs, and  
routers  
• Various rack equipment  
Powerware Product Catalog  
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EATON CORPORATION  
6
Powerware  
Single-phase UPS Products  
Features and Benefits  
• Grows with changing IT  
Powerware 9170+  
3–18 kVA  
• Extends battery service life and  
provides advanced warning of  
the end of useful battery life  
with ABM Technology  
environments by incorporating  
scalable design of 3 kVA power  
modules and batteries  
• Conditions incoming power  
without depleting the battery  
• Eases setup and service with  
hot-swappable, lightweight  
power and battery modules  
• Easily incorporates connectivity  
products with an X-Slot  
• Eliminates single point-of-  
failure with N+X power and  
logic redundancy  
• Isolates connected equip-  
ment from all incoming power  
problems to provide the high-  
est degree of protection with  
online, double-conversion  
technology  
Typical Applications  
• Mission-critical  
applications  
• Enterprise telecom-  
munication systems  
• Server farms  
• E-commerce  
networks  
• Data centers  
• Rack equipment  
Features and Benefits  
• Provides more real wattage  
Powerware 9155  
8–15 kVA  
• Ensures data and system integ-  
rity with a complete power  
management software package  
for remote monitoring, man-  
agement, and  
in less space with a 0.9 power  
factor—protecting more equip-  
ment and leaving more room  
for expansion  
shutdown—over the network  
and the Internet  
• Supports Powerware Hot Sync  
for paralleling of multiple mod-  
ules for redundancy or extra  
capacity  
• Provides investment protection  
with a two-year limited  
warranty, 10-year pro-rated  
warranty, $250,000 load  
protection guarantee (US  
and Canada), and optional  
service plans  
• Increases battery life through  
microprocessor-controlled  
ABM Technology  
Typical Applications  
• Server farms  
• LAN gateways  
• Reduces input current total har-  
monic distortion (THD) to less  
than five percent, using active  
input power factor correction  
• Clustered PCs  
• Enterprise telecom-  
munications and  
engineering systems  
7
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Powerware  
Single-phase UPS Products  
Features and Benefits  
• Delivers bulletproof protection  
with ferroresonant technology  
• Converts power from almost  
any AC source into computer-  
grade power  
Powerware  
• Incorporates connectivity  
products to fit various  
FERRUPS  
Tower: 500 VA–18 kVA  
environments and applications  
• Enhanced warranty coverage  
with optional Gold Plans  
• Saves money on installation  
costs by minimizing  
Rackmount:  
850 VA–7 kVA  
• Prolongs backup time with  
external battery cabinets  
• Conditions incoming power  
without depleting the battery  
to preserve battery power for  
complete power outages  
• Adapts to virtually any applica-  
tion with customizable recep-  
tacles, input plugs, voltage  
matching transformers, and  
bypass switches  
input breaker and wire size  
with low input THD and high  
power factor  
Typical Applications  
Telecommunications  
equipment  
• Industrial process  
control equipment  
• Midrange computing  
systems  
• Data centers  
Securing a comprehensive power management solution has never  
been simpler – or easier to accommodate. The new Powerware  
Power Distribution Unit (PDU) was created to complement your  
uninterruptible power system solution, managing power distribu-  
tion in rack environments. With up to 12 output receptacles to  
distribute power within the rack cabinets, the new Powerware  
PDU was designed to be fully compatible with most single phase  
rackmount UPSs and features standard surge and spike protec-  
tion. Since the Powerware PDU is compatible with a variety of  
Powerware equipment and other manufacturer’s equipment, the  
installation process is quick and easy. With the Powerware PDU,  
it’s never been a more convenient time to complete your total  
power management solution.  
Powerware Power  
Distribution Unit  
Typical Applications  
• Server farms  
• LAN gateways  
• Clustered PCs  
• Enterprise telecom-  
munications and  
engineering systems  
Powerware Product Catalog  
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EATON CORPORATION  
8
Powerware  
Three-phase UPS Products  
Feature Focus  
The rise of the Internet, telecom-  
munications, and other digital  
technologies has driven greater  
dependence on both business-  
to-business and business-  
to-consumer technologies.  
Today’s vast and complex  
digital infrastructure demands  
bulletproof protection from  
power disturbances. That’s why  
customers put their confidence  
in Powerware solutions to  
protect their mission-critical  
applications.  
keep input current harmonic  
distortion (THD) low, result-  
ing in maximum transfer of  
power between the power  
source and protected load,  
and enhancing total compat-  
ibility with upstream power  
sources. Output power factors  
as high as 0.9 easily accommo-  
date high power  
factor load requirements and  
increase power density. Please  
see the Powerware 9315, 9320,  
9330, and 9390 datasheets for  
each product’s optional features  
and technical specifications.  
Technical Innovation  
Powerware solutions boast a  
long—and continuing—history  
of technical innovation. With  
more than 100 active patents for  
Powerware solutions, and over  
80 patents pending, Eaton has  
a long tradition of leveraging its  
technical leadership to provide  
customers with what  
• Redundancy and Scalability  
Field-tested and installed in  
thousands of installations  
around the world, Powerware  
Hot Sync technology has  
battery management systems  
to take the guesswork out of  
battery maintenance. Available  
on almost all of the Powerware  
9390s, ABM Technology uses  
an innovative three-stage  
World-Class Service  
Powerware three-phase solu-  
tions are backed by a best-in-  
class services organization.  
become the global reliability  
standard. This technology  
enables a multi-module sys-  
tem configuration to operate  
in parallel without the need for  
inter-module communications,  
eliminating the system-level  
single-point-of-failure inherent  
in traditional parallel configu-  
rations and maximizes avail-  
ability. Powerware Hot Sync  
technology can provide  
More than 300 North American  
field technicians and an $8 mil-  
lion field inventory of spare  
parts help ensure each system’s  
reliability and performance.  
Our Customer Reliability Center  
provides 7x24 technical support,  
dispatch and remote monitor-  
ing of over 100 UPS and battery  
alarms. A wide variety of sup-  
port plans and services, includ-  
ing on-site startup, corrective  
and preventive maintenance,  
and training provide added con-  
fidence and peace of mind.  
charging technique to optimize  
recharge time and significantly  
they need most in a power  
protection solution.  
®
extend battery life. DC Expert  
technology, featured on the  
Powerware 9315, helps avoid  
load losses caused by unex-  
pected battery failure by con-  
tinuously monitoring battery  
health and dynamically updat-  
ing information on battery time  
remaining.  
Following are several fea-  
tures that help differentiate  
Powerware three-phase UPS  
solutions:  
• Power Performance  
Today’s high power factor  
load requirements and ris-  
ing utility costs have placed  
a premium on power per-  
formance. Each Powerware  
three-phase UPS operates at  
a high efficiency to reduce  
utility costs, increase reli-  
ability and extend battery life.  
Features such as an optional  
intelligent input filter and  
innovative input circuit design  
redundancy of N+1, N+2 or  
higher, and enable up to eight  
modules to be paralleled for  
capacity. This technology is  
available on the Powerware  
9315, 9330, and 9390 models.  
• Double-Conversion Topology  
All Powerware three-phase  
UPSs employ a double-conver-  
sion topology to completely  
isolate the protected load from  
utility power, providing the  
best level of power protection  
available.  
• Battery Management  
Improper battery maintenance  
is the number one cause of  
load loss. Eaton's Powerware  
solutions feature innovative  
9
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Powerware  
Three-phase UPS Products  
The Powerware 9315 uses intelligent communication and paral-  
Powerware 9315  
30–750 kVA  
lel configurations to provide maximum uptime. In addition, the  
Powerware 9315 can be paralleled for both redundancy and capacity  
using patented Powerware Hot Sync technology.  
Features and Benefits  
100–160 kVA  
• Isolates connected equipment  
from all incoming power  
problems to provide the  
highest degree of protection  
with online, double-conversion  
technology  
• Provides flexible runtime  
options for your application  
• Delivers maximum uptime for  
mission-critical systems by  
including ProActive Service  
Plan for the first year follow-  
ing installation, including:  
- One year of 7x24 corrective  
maintenance  
Typical Applications  
• Data centers  
• Facilities  
• Security operations  
• Enterprise networks  
• Server farms  
• Maintains and monitors  
battery health continuously,  
dynamically updating informa-  
tion on battery time remaining  
• Integrates seamlessly with  
generators by using an intel-  
ligent input filter  
Telecommunications  
installations  
- One year of 7x24 remote  
monitoring service  
• Internet service providers  
• Diagnostic imaging  
equipment  
- Annual performance check  
and Power Protection Audit  
- 7x24 technical support  
• Positron Emission  
Tomagraphy (PET)  
• HDTV station  
applications  
Integrating all of Powerware’s award-winning technology, software,  
and service capabilities into a single module, the Powerware 9330  
sets the standard for availability. By incorporating many features  
found only in UPS products at a higher kVA range, the Powerware  
9330 offers the highest level of reliability of any UPS in its class.  
Powerware 9330  
10–40 kVA  
Features and Benefits  
• Isolates connected equip-  
• Conserves valuable floor  
space with a compact  
ment from all incoming  
footprint  
power problems to provide  
the highest degree of protec-  
tion with online, double-con-  
version technology  
• Easily incorporates connec-  
tivity products with an X-Slot  
to integrate power manage-  
ment into various environ-  
ments and applications  
• Increases system reliability  
and ensures perfect output  
power by using true pulse  
width modulation (PWM)  
to enable the Insulated  
Gate Bipolar Transistors  
(IGBT) to switch at their  
highest capacity  
• Monitors battery health with  
DC Expert Plus technology,  
the most comprehensive bat-  
tery management system in  
the industry  
Typical Applications  
• Server farms  
• Networking gear  
Telecommunications  
equipment  
• Process control  
• Internet service provid-  
ers  
• Delivers 7x24 availability with  
Powerware Hot Sync  
technology, a paralleling sys-  
tem that allows you to con-  
figure the UPS for additional  
capacity and redundancy  
• Displays critical information  
with a large LCD screen and  
intuitive status LEDs  
• Medical equipment  
• Clinical labs  
• Comes standard with a one-  
year ProActive Service Plan  
for maximum uptime and  
security  
• Provides complete UPS isola-  
tion during service with a  
maintenance bypass switch  
Powerware Product Catalog  
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EATON CORPORATION  
10  
Powerware  
Three-phase UPS Products  
Built upon 40 years of power management experience, perfor-  
Powerware 9390  
40–160 kVA  
mance and continuous innovation, the Powerware 9390 combines  
extensive customer research with technical innovation to deliver  
the next-generation of power protection. The result is a UPS that  
provides the best combination of power performance, battery man-  
agement, scalable architecture, flexibility, power density, warranty  
and service.  
Features and Benefits  
- Variable battery bus matches  
battery capacity to exact cus-  
tomer runtimes  
• Unmatched Power Performance  
- High efficiency of 94 percent  
reduces total cost of owner-  
ship by reducing cost of  
power to support protected  
loads  
- Enables remote monitoring  
of UPS and battery system  
• Flexible Installation and  
Serviceability  
- Low input current total har-  
monic distortion (THD) of less  
than 4.5 percent enhances  
compatibility with upstream  
power systems, especially  
generators  
- Reduces installation time and  
costs with small footprint and  
flexibility to install against  
walls, using top- or bottom-  
entry cabling  
- Input power factor of 0.99  
minimizes auxiliary genera-  
tor sizing requirements and  
provides more power to unity  
power factor servers  
- Front-panel access for all ser-  
vices and operation increases  
serviceability and reduces  
repair time  
• Highest Power Density  
- Power module footprint is  
35–50 percent smaller than  
nearest competing unit  
- Delivers 72 kW in less than  
four square feet of space  
• Superior Warranty and Service  
- Features a two-year limited  
factory warranty (parts and  
labor)  
- Output power rated at 0.9  
power factor accommodates  
high power factor load  
Typical Applications  
• Data centers  
requirements  
- Double-conversion design  
offers the highest protection  
possible  
• Medical facilities  
• Diagnostic imaging  
equipment  
• Enhanced Scalability  
• Enterprise networks  
• Networking gear  
- Uses Powerware Hot Sync  
technology to parallel for  
capacity and redundancy  
- Up to four UPS modules can  
be paralleled without a tie  
cabinet, while a total of eight  
modules can be paralleled  
(providing a total capacity of  
1280 kVA) with a tie cabinet  
• Best Total Battery Management  
- Extends battery life and  
optimizes battery recharge  
time via patented ABM  
Technology  
- Service protection package  
includes startup service, UPS  
performance check, two years  
of battery replacement labor  
coverage,* and two years of  
Web remote monitoring of  
both the UPS and batteries  
- Optional service plans pro-  
vide added confidence and  
peace of mind  
* Batteries warranted by the battery  
manufacturer and not by Eaton  
- Integrated battery manage-  
ment system tests and moni-  
tors battery health  
11  
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Powerware  
Three-phase UPS Products  
The Powerware 9320 UPS system solution addresses today's critical  
Powerware 9320  
10–60 kVA  
power quality and backup power needs by delivering comprehen-  
sive power management of all nine common threats. With data cen-  
ter architects and IT managers constantly working to increase the  
functionality and scope of the data center they require more than a  
surge protector or backup power protection. They maintain scalabil-  
ity, improve performance and reduce the total cost of ownership.  
Features and Benefits  
• Adapts to growing applications  
with scalable design of 10 and  
20 kVA modules that allow you  
to increase UPS capacity as  
your needs change  
• Ensures maximum uptime with  
self-contained units that have  
no system-level single point-  
of-failure  
Typical Applications  
• Server farms  
• Delivers unmatched reliability  
with up to N+2 redundancy  
using distributed parallel  
architecture (DPA)  
• Reduces operating costs with-  
out sacrificing reliability with  
its high efficiency rating  
• Networking gear  
Telecommunications  
equipment  
• Process control  
• Medical equipment  
• Data centers  
• Incorporates connectivity prod-  
ucts to fit various environments  
and applications  
• Isolates connected equip-  
ment from all incoming power  
problems to provide the high-  
est degree of protection with  
online, double-conversion  
technology  
• Saves money on installation  
costs by minimizing input  
breaker and wire size with low  
input THD and high power  
factor  
• Extends battery backup time  
with external battery cabinets  
Powerware BP Series Industrial UPS  
Today’s industrial environment relies heavily on a complex power infrastructure where equipment is  
often required to operate in less-than-ideal environments. Factors such as temperature extremes, dust  
and dirt, high inrush loads, and even special configuration requirements make it difficult for a UPS  
designed for an office or computer room to provide optimal protection. To meet the demands of these  
applications, Eaton offers an industrial Powerware BP Series that is built to deliver optimal performance  
in rugged locations.  
Features and Benefits  
Powerware BPIV  
10–30 kVA  
• Lowers total cost of ownership  
with 92 percent energy  
• Supports today’s complex  
industrial equipment without  
de-rating the UPS by using  
high (0.9) output power factor  
• Effectively handles high inrush  
loads common in process con-  
trol and industrial applications  
with 200 percent overload  
sensing  
Typical Applications  
• Water waste  
efficiency rating  
treatment  
• Isolates connected equipment  
from all incoming power  
problems to provide the high-  
est degree of protection with  
online, double-conversion  
technology  
• Petrochemical sites  
• Airport transporta-  
tion systems  
• Enhances total system avail-  
ability and provides added  
flexibility during installation  
with standard dual input  
• Monitors battery health with  
DC Expert Plus technology, the  
most comprehensive battery  
management system in the  
industry  
Powerware Product Catalog  
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EATON CORPORATION  
12  
Powerware  
Three-phase Additional Products  
PF2 Flywheel  
The PF2, a battery-free DC energy storage technology, is an integrated motor-generator-flywheel that  
stores kinetic energy in a constantly spinning, quiet, low-friction steel disc. Compared to traditional bat-  
tery systems, the PF2 dramatically reduces space requirements, temperature restrictions, replacement  
cycles, and maintenance cost while improving UPS reliability and operational integrity.  
Maintenance Bypass Module (MBM)  
Designed for use with the Powerware 9315 UPS family up to 500 kVA, this floor-mounted, enclosed line-  
up-and-match cabinet provides continuous support for critical loads during  
service or testing of the UPS module. The MBM includes 65 KAIC, 100 percent continuous current-rated  
maintenance isolation breaker (MIS), maintenance bypass breaker (MBP), bypass input breaker (BIB),  
electrical interlocking, and voltage conversion capabilities.  
PF2 Flywheels  
Static Transfer Switch (STS)  
The Powerware STS is a high-speed switch that can transfer electrical loads from one AC power source  
to another in a fraction of a single electrical cycle. The Powerware STS eliminates the chance of a loss  
of power to critical loads by properly coordinating with the electrical distribution system. During a fault  
condition, the STS continues to conduct current, allowing downstream circuit breakers to work  
selectively.  
Static Transfer Switch  
Powerware Hot Tie Cabinet  
Powerware Hot Tie cabinet is an ideal solution for two UPS modules powering two separate loads,  
allowing you to transfer the load of one unit to the other so that the loads are always protected. The  
Powerware Hot Tie cabinet has become more important than ever with the development of Powerware  
Hot Sync technology, as it enables two systems whose units are paralleled with Powerware Hot Sync, to  
work together for an even greater level of redundancy and protection.  
Power Distribution Module (PDM)  
The Powerware PDM series can be easily expanded as power needs change by adding up to two field-  
installable distribution cabinets. This expands the distribution capacity from 84 to up to 252 circuit  
breaker pole positions. Each Powerware PDM can be configured to meet your specific needs for isola-  
tion, voltage transformation, harmonic reduction and voltage regulation with virtually limitless distribu-  
tion options. Built-in system monitoring and diagnostics facilitate load balancing and warn of potential  
threats to your critical equipment.  
Power Distribution Module  
Remote Power Panel (RPP)  
The Powerware RPP allows for electrical expansion without the need for costly electrical rework. By  
simply feeding the RPP Distribution Module from the existing transformer or panel board, distribution  
capacity can be expanded by up to 168 pole positions.  
Switchboard System Bypass Module (SSBM)  
To enhance the reliability of redundant power systems, we offer the PowerHandler™ Plus SSBM.  
Designed specifically for the Powerware 9315 UPS family, the PowerHandler Plus allows up to eight  
UPSs to operate in parallel to provide more capacity than a single UPS, and as backup for each other.  
The parallel capacity/redundant system can supply up to 4,000 amperes, depending on the  
SSBM used.  
Remote Power Panel  
13  
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Powerware  
Other Power Protection Products  
DC Power Systems  
Eaton provides a range of Powerware DC power solutions to provide high-reliability and cost-  
effective 48V battery-backed DC power for your data network and telecommunications equip-  
ment. Eaton offers the industry’s only custom-designed solution for providing long-duration  
backup 48V DC power to power-over-Ethernet devices compliant with the new IEEE standard  
802.3af. All Powerware DC power systems are complete with pre-configured system control-  
lers for easy system setup, and have options for remote control and monitoring via standard  
modem or TCP/IP communications. Just contact Eaton for expert advice on your 48V DC power  
requirements.  
DC Power Systems  
Meters  
Power related problems undermine competitiveness and result in business interruption and  
equipment damage. Unless you have accurate PQ metering, you may not recognize problems  
until your profitability is in jeopardy....by then it’s too late. The smartest metering in the indus-  
try will help you make quick and confident power management decisions.  
Metering  
Protective Relays  
The financial consequences of downtime illustrate the significance of adding protection to the  
electrical system. Relays are engineered with protective features to enhance the reliability and  
uptime of any process. When a trip occurs, these devices capture the critical information nec-  
essary for speedy diagnosis and restoration of operations. Many times, trips can be avoided  
entirely because protective relays warn of impending trips and record information about pos-  
sible causes, enabling corrective action before a disruption occurs. Our replays have been  
designed with safety in mind, protecting personnel from ground faults and unintentional trips.  
Protective Relay  
Surge protection  
Power surges are among the most common power quality issues facing facilities today - result-  
ing in safety concerns, equipment damage, costly downtime and decreased productivity. Our  
surge protective devices are recommended at the service entrance on the ac power lines, as  
well as telephone and data lines to stop harmful high-energy surges. The IEEE also recom-  
mends adequate downstream protection at the panel board or near the critical load. Surge pro-  
tection systems are available in two formats: integrated and retrofit versions. Integrated is the  
most popular for new installations and provides the best performance, smallest footprint and  
is easiest to install. Retrofit surge is an effective method to add protection to existing electrical  
panels and systems.  
Surge Protection  
Power Factor Correction  
Every facility wants to reduce costs and gain that competitive edge. However, it’s difficult  
when dealing with utility penalties, excessive equipment operation and a high kVA demand. By  
installing power factor correction products you can reduce total kVA demand, resulting in off-  
loading transformers, switchgear and other equipment. The reduced total kVA demand trans-  
lates in lower energy bills, cooler equipment operation and longer equipment life.  
Power Factor Correction  
Automatic Transfer Switch  
In today’s market, to be productive and meet demand, your facility needs to have reliable  
standby power. Automatic transfer switches offer continuous system monitoring and automatic  
transfer control for the fastest, most reliable standby power system.  
Automatic Transfer Switch  
Powerware Product Catalog  
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EATON CORPORATION  
14  
Powerware  
Single- and Three-phase Software Products  
Delivering a full line of Powerware software, strategic equipment, and connectivity devices, Eaton pro-  
vides the perfect solution. Implementing these key components along with our UPS products allows  
you to get the most out of your power protection system.  
Providing the highest level of availability to vital network equipment is  
Powerware  
Software Suite  
a top priority. Because a variety of communication methods are used  
to monitor network equipment, realizing that goal requires thorough  
planning, careful design, and the right power management soft-  
ware. Arriving bundled with every Powerware UPS,* the Powerware  
Software Suite CD incorporates user-friendly features including our  
Software Wizard to guide you through software selection and installa-  
tion. The Software Suite includes LanSafe network shutdown software  
®
and a 30-day trial version of PowerVision software.  
PowerVision v4.0 software is the next generation of power manage-  
PowerVision  
ment designed with a modular approach, offering the flexibility and  
Software  
scalability to adapt to the dynamic needs within the power protection  
For Enterprise-wide  
Monitoring of UPSs  
and Mission Critical  
Equipment  
infrastructure. PowerVision power management software is the solu-  
tion for the progressive system administrator or facility engineer who  
needs local or enterprise-wide monitoring of multiple UPSs and/or  
other power components supporting mission-critical applications.  
PowerVision software comes in two different packages, Network  
Edition and Facility Edition, and has additional options for enhancing  
the PowerVision software:  
PowerVision Network Edition — monitors multiple Powerware and  
non-Powerware UPSs in a distributed power environment over your  
existing local area network (LAN).  
PowerVision Facility Edition — is the industrial-strength solution for  
monitoring a wide range of UPSs, including multi-module synchronized  
parallel UPS configurations and other components of a centralized  
infrastructure.  
PowerVision Data Acquisition Terminal (DAT) — designed specifically  
for the Facility Edition, the optional PowerVision DAT adds the ability to  
monitor non-UPS equipment and provides data for graphing and statis-  
tical over an Ethernet network.  
PowerVision Enterprise Manager — serves a unique role as an optional  
enhancement to either edition by providing an enterprise-wide view  
that spans multiple PowerVision systems across your organization.  
Features and Benefits  
• Graceful shutdowns protect criti-  
cal data servers  
• Centralizes supervision of mul-  
tiple UPSs and other equipment  
• Sustains premium power perfor-  
mance through enterprise-wide  
monitoring and real-time alarm  
management  
• Streamlines asset management  
tasks for all UPSs on a network  
• Uses standard SNMP traps to  
integrate your network manage-  
ment systems  
• Analyzes and predicts issues  
quickly with graphs and statis-  
tical reports with the Facility  
Edition  
• Automatically reminders for  
scheduled maintenance and bat-  
tery replacement  
• Provides advanced report-  
ing, statistics, and graphs with  
the PowerVision Enterprise  
Manager  
• Provides continuous equipment  
status with online and wireless  
alarm notification  
15  
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Powerware  
Single- and Three-phase Software Products  
Running mission-critical applications and connecting widely-distrib-  
LanSafe  
Software  
uted nationwide and global operations are key strategic initiatives  
in today’s business organizations. LanSafe power management  
Power Management  
Software for Network  
Shutdown  
software provides, in combination with a UPS, the best possible  
protection for this valuable data.  
Features and Benefits  
• Displays vital UPS information  
with an intuitive, graphic  
format for non-technical  
personnel  
• Automatically performs a  
graceful shutdown of the  
computer system and saves  
work-in-progress during an  
extended power failure  
• Compiles a full year of UPS  
events with a graphical calen-  
dar view instead of text-inten-  
sive log files  
• Runs invisibly with Stealth  
Mode Operation, which is  
particularly useful when inte-  
grating LanSafe software into  
a POS, ATM, or other environ-  
ment where discretion is nec-  
essary  
• Communicates UPS status  
change messages via e-mail,  
pager, or cell phone to keep  
you informed at all times  
• Remotely recycles power of  
hung-up hubs, routers, and  
computer systems with UPS  
power on/off capability  
• Helps you determine how  
much money is saved from  
prevented downtime with a  
cost savings calculator  
®
FORESEER system software provides enterprise-wide monitoring  
and proactive management of the infrastructure supporting your  
critical operations  
FORESEER  
Software  
Management Solution  
for Mission-Critical  
Infrastructure  
Features and Benefits  
• Customizable graphic user  
interface (GUI) accurately  
depicts individual sites,  
allowing for personalized  
views based on individual  
preferences  
• Distributed, scalable architec-  
ture tailored to your organiza-  
tional needs  
• Dependable trend analysis and  
forecasting tools allow for pro-  
active management and moni-  
toring as well as performance  
reports  
• Web browser access allows  
you and your staff to gain a  
remote, customizable view  
of critical facilities from any-  
where in the world  
• Extensive, multi-vendor  
device-driven library interfaces  
so you can manage all your  
infrastructure equipment from  
a single system  
Powerware Product Catalog  
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EATON CORPORATION  
16  
Powerware  
Single- and Three-phase Software Products  
A one-of-a-kind product in the industry, CoreLogic combines a suite  
Powerware  
of proven software utilities and components with an API-based driv-  
CoreLogic™  
er library. The toolkit creates an easy, reliable, and flexible approach  
Software  
to integrating or embedding UPS management capabilities into cus-  
Development  
tomer or third-party software applications. Unique functionality and  
Toolkit  
straightforward design equips developers and integrators to create  
Software Development  
tools for system  
applications more quickly and to lower development time and cost.  
integrators and  
software developers  
Features and Benefits  
• Enterprise and distribution  
licensing available  
• Performs highly targeted power  
protection tasks, including  
status monitoring, control,  
discovery, and operating sys-  
tem shutdown  
• Available online for purchase  
software/corelogic.asp  
• Customizable graphic user  
interface (GUI) accurately  
depicts individual sites,  
• API-based  
• Can be customized to run as  
®
®
Microsoft Windows  
allowing for personalized views  
based on individual preferences  
• Web browser access allows  
you and your staff to gain a  
remote, customizable view of  
critical facilities from anywhere  
in the world  
services or Linux daemons  
• Designed for easy integration  
with small code footprints  
• Broad operating system  
support including Microsoft  
Windows, Linux, and Unix  
• Source code for batch scripts  
and utilities included  
• Includes documentation,  
technical support and mainte-  
nance releases  
Eaton understands just how critical your batteries are to your UPS.  
Temperature, float level, cycling, and other factors all degrade batter-  
ies to the point where they are unable to provide adequate backup  
time for your UPS or fail completely. Powerware CELLWATCH soft-  
ware provides the solution to ensure your batteries are continuously  
monitored and mission-critical systems are fully protected.  
Powerware  
CELLWATCH  
Software  
Advanced monitoring of  
your UPS batteries for  
their health and your  
peace for mind  
Features and Benefits  
• Initiates continuous moni-  
toring during discharge,  
recharge, and float  
• Monitors voltage, internal  
resistance, and temperature  
• Provides immediate warning  
and specific battery identifica-  
tion of deterioration and immi-  
nent failure  
• Remote monitoring capabili-  
ties optional  
• Continuously monitors string  
and battery discharge currents  
ranging from 25A to 1000A  
• Installation by trained battery  
technicians  
• Reduces the possibility of  
damage to an entire battery  
string  
• Enables replacement based on  
battery condition, preventing  
expensive premature replace-  
ment  
• Minimum 120 days of activity  
history enables you to trend  
individual battery and strings  
performance  
17  
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Powerware  
Single- and Three-phase Software Products  
Features and Benefits  
MultiView  
• Powerware MultiView software  
• Allows user to view multiple  
Web sites at once within a  
single browser window  
Software  
provides simultaneous moni-  
toring of multiple ConnectUPS  
cards from a  
Desktop Power  
Management and  
Network Monitoring  
Tool  
• Can detect and add the  
browser pages of connected  
ConnectUPS Web/SNMP Cards  
from Powerware UPSs, as well  
as the Status@aGlance page  
from Powerware’s new  
single console  
LanSafe v5 software  
Powerware Extensions for Network Management Systems simplify  
UPS network management tasks by allowing you to monitor, diag-  
nose, configure, set alarms, schedule self-tests, check battery, gather  
inventory information, and control Powerware UPSs network-wide  
from a single console within your network management system.  
Powerware  
Extensions  
for Network  
Management  
Systems  
Network Management  
System integration soft-  
ware  
Features and Benefits  
• Manages Load Segment  
control (separate groups of  
receptacles on a single UPS)  
to extend battery backup times  
for selected devices  
• Seamlessly integrates UPS  
devices into industry-lead-  
ing Network Management  
®
Systems such as IBM  
Director™  
• Facilitates network-wide UPS  
battery testing, rebooting, and  
shutdown scheduling  
• Enables remote management  
of multiple UPS devices in a  
network or server manage-  
ment environment  
• Provides a central log for UPS  
inventory and events  
Powerware Product Catalog  
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EATON CORPORATION  
18  
Powerware  
Single- and Three-phase Connectivity Products  
Eaton's Powerware offering additionally includes connectivity products - accessory hardware options used  
to link Powerware UPS products to external communication devices. Eaton provides a variety of connectiv-  
ity products to ensure communication compatibility with a variety of external devices through the Web,  
serial, USB, relays, or SNMP.  
The Powerware ConnectUPS family of products provides seamless  
Powerware  
integration of Powerware UPS information into Network Management  
ConnectUPS  
Systems using SNMP (Simple Network Management Protocol). These  
Family of Ethernet  
powerful and intelligent devices are designed for the rigorous task of  
Networking  
managing the UPS devices that protect the critical equipment and,  
Products  
ultimately, the critical data residing throughout the network.  
Solutions for the  
changing global  
customer landscape  
Features and Benefits  
• Out-of-the box features coupled  
with the Powerware Software  
Suite provide users with all the  
necessary tools to monitor and  
manage the UPS supporting  
the critical IT environment  
expense using a built-in three  
port switching hub (X-Slot Web/  
SNMP version)  
• Speeds corrective action by  
delivering alarm notifica-  
tion through any combina-  
tion of email, SNMP traps, or  
NetWatch network message  
• Integrated NetWatch software  
provides graceful, unattended  
shutdown of computer operat-  
ing systems to preserve data  
integrity in the event of an  
extended power failure  
• Provides anytime, anywhere  
access by using any Powerware  
ConnectUPS Web/SNMP model  
via network management  
software packages, such as HP  
®
OpenView and via the Web  
using a computer, PDA, or  
cell phone  
• Powerware ConnectUPS  
MultiView software allows  
simultaneous monitor-  
• Prevents unwanted access via  
the Internet from unauthorized  
personnel with built-in security  
at all levels  
ing of multiple Powerware  
ConnectUPS-X, -BD,  
• Analyzes chronic power prob-  
lems and determines trends  
through data logging and  
sophisticated graphing tools  
• Adds three 10/100Mb network  
connections with no additional  
and -E cards  
• SSL and SSH data encryption  
and authentication  
• Automatic local language  
detection and support  
The Powerware Environmental Monitoring Probe (EMP) enables you  
to remotely monitor environmental conditions as easily as you moni-  
tor power conditions. Using a standard Web browser, you can view  
the ambient temperature and humidity of the remote environment,  
as well as the status of two additional contact devices, such as a  
smoke detector or open-door sensor.  
Powerware  
Environmental  
Monitoring Probe  
UPS Connectivity  
Device  
Features and Benefits  
• Measures relative humidity  
between 10 and 90 percent  
• Displays status on Web page, IP  
phone or PDA, or network man-  
agement system  
• Monitors temperature, humid-  
ity, and status of two contacts/  
sensors  
• Works with any Powerware  
UPS and ConnectUPS Web/  
SNMP card  
• Auto-sends alarms via email,  
PCS phone, or pager  
• Can be located up to 20 meters  
(65.6 feet) from the UPS  
• Measures ambient tempera-  
tures between 0ºC and 80ºC  
Two-year limited warranty;  
option for enhanced warranty  
(US and Canada)  
19  
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Powerware  
Single- and Three-phase Connectivity Products  
The Multi-Server Card provides out-of-band serial communication  
Multi-Server Card &  
with LanSafe software when Ethernet connectivity is not available  
Relay Interface Cards  
or required. Load Segment control is mapped to specific serial ports  
Out-of-band communica-  
on the card to provide selective control over critical loads. The Relay  
tion and notification of  
UPS alarm status  
Interface Cards provide simple alarm notification via isolated contacts  
to signal remote annunciation panels or security systems in the event  
of a change of state in UPS operation.  
Features and Benefits  
• Is user-selectable for normally-  
open (NO) or normally-closed  
(NC) contacts  
Multi-Server Card  
• Provides out-of-band communi-  
cation methods via RS-232  
serial communication or  
isolated Form-C relay contacts  
• Connects up to three servers  
for monitoring and graceful  
shutdown  
• Enables remote shut down of  
the UPS  
• Comes equipped with DB-15  
output connection and terminal  
block outputs on X-Slot model  
®
• Adapts to IBM iSeries  
• Supports Load Segment con-  
trol and RS-232 signals for low  
battery and AC Fail  
®
(AS/400 ) applications with  
optional cables  
• Works with the following  
Powerware UPS products:  
Powerware 5115RM, 5125,  
9120, 9125, 9155, 9170+, 9320,  
and 9315  
Relay Interface Card  
• Increases reliability and system  
availability  
• Provides isolated dry contact  
Form-C relay outputs for utility  
failure, low battery, UPS alarm/  
OK, and on bypass  
The Expansion Chassis is a three-slot peripheral device that  
expands communication methods for a UPS through its support for  
additional X-Slot cards. The Expansion Chassis is pre-configured  
with the Powerware Modbus Card, which serves as the interface to  
Modbus networks and as the integral communications controller for  
the remaining two slots.  
Expansion Chassis  
®
& Modbus Card  
Increasing the flexibil-  
ity and effectiveness  
of power protection  
systems  
Features and Benefits  
• Compatible with the following  
X-Slot cards:  
• Creates a wide array of  
communication options for  
Powerware UPS products  
by acting as the framework  
for protocol conversion via  
compatible X-Slot cards for  
Modbus, SNMP, and HTTP  
• Adds expanded communica-  
tion support for a wide range  
of UPSs: Powerware 5115RM,  
5125, 9120, 9125, 9170+,  
- Modbus (one included)–  
Connect to another Modbus  
network or monitor via  
Building Management  
System (BMS)  
- Powerware ConnectUPS-X  
SNMP/Web card  
- Powerware ConnectUPS-M  
SNMP card  
- Single-Port Serial Card  
- Multi-Server Card  
9315, 9320, and 9335  
• Offers flexible mounting options  
via included feet, rackmount,  
and wall-mount kits  
• Speeds corrective action by  
providing alarm notification  
through any combination  
of email, SNMP traps, or  
NetWatch network messages  
Powerware Product Catalog  
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EATON CORPORATION  
20  
Eaton Services for Powerware Solutions  
Eaton provides world-class service for all Powerware AC, DC, software, and connectivity products. With  
over 300 customer service engineers (CSE) in North America and 1,200 international authorized service  
providers, we have more service personnel than any other UPS manufacturer. We are there when and  
where you need us by delivering 7x24 factory-certified service, including on-site startup, corrective and  
preventive maintenance, battery solutions, training, remote monitoring, and factory spare parts and  
upgrades. In addition to UPS services, Eaton also offers extensive engineering, product management,  
and integrated power systems solutions to bring about reliability, operating improvements, cost savings  
and asset optimization from your facility and your business.  
Single-phase Powerware  
UPS Services  
Instant Response  
Center Services  
Dedicated Team  
Complete Electrical  
Services  
SM  
Call from anywhere in the world  
and speak directly with our  
most experienced service con-  
sultants and technical support  
experts. Eaton stands behind  
every Powerware product with  
7x24 service to ensure reliable  
power for your most demanding  
applications.  
Eaton provides a full range  
With our remote monitoring ser-  
vices for mission-critical pow-  
ertrain equipment, we provide  
the ultimate level of system reli-  
ability. From basic UPS and bat-  
tery monitoring to your entire  
enterprise structure, our Instant  
Response Center continuously  
monitors power systems to  
detect power quality events and  
problems, perform predictive  
diagnostics, identify potential  
causes of power failures, take  
corrective actions, and deliver  
operational reports.  
Eaton Electrical Services  
& Systems is dedicated to  
providing comprehensive  
solutions to improve costs,  
uptime, reliability, power  
quality and safety. Our com-  
mitment to creating stronger  
relationships with our cus-  
tomers is demonstrated by  
our lineup of technical exper-  
tise and support services  
of single-phase UPS service  
options, including service plans  
for both UPSs and batteries.  
Service plans enhance and  
extend the standard warranty  
by providing up to five years of  
bumper-to-bumper service from  
basic overnight replacement to  
comprehensive on-site system  
coverage including preventive  
maintenance. We can help you  
select an on-site or depot repair  
service plan that is right for you.  
Service Contact  
Information  
Customer Support Center  
1.800.356.5737  
We provide unsurpassed  
• Small Powerware UPS and  
Battery Services  
expertise to integrate new  
products and solutions. We  
are on call 24/7/365 for Crisis  
response services. With one  
phone call to our 1-800-498-  
2678 we are able to mobilize  
hundreds of engineers, tech-  
nicians and service person-  
nel with the sole purpose of  
bringing your electrical sys-  
tems back on-line quickly.”  
Three-phase Powerware  
UPS Services  
Technical Support  
Proven Performance  
Customer Reliability Center  
1.800.843.9433  
Eaton ensures that your three-  
phase Powerware UPS continu-  
ally provides reliability and per-  
formance. Our service plans are  
designed to provide you with  
system uptime, convenience,  
and value. We support the UPS,  
batteries, and related equipment  
with on-site service to meet  
your specific site or application  
needs.  
Quality service can make the  
difference in success or failure.  
Our customers have consistent-  
ly placed our services number  
one in quality:  
• Large Powerware UPS and  
Battery Services  
• Powerware DC Services  
• Powerware Software Services  
• Eaton customers have rated  
our quality of service (QOS)  
at 95 percent or higher since  
1999 (based on returned sur-  
veys of clients who used ser-  
vices for Powerware products)  
• Over 97 percent of Eaton  
service contract customers  
(Powerware large systems)  
renew their service contracts  
each year Eaton invests hun-  
dreds of thousands of dollars  
each year in its 300 customer  
support engineers (CSE); in  
fact, each new CSE completes  
24 weeks of training before  
becoming certified and placed  
in the field  
Looking for additional  
information?  
Whether you have single or  
multiple sites, Eaton has the  
capabilities and the exper-  
tise to function as your total  
solutions provider.  
Are you uncertain about the right  
product for your application?  
Are you wondering where you  
can buy Powerware products  
and would like to have a quote  
prepared for you? Perhaps you  
want to sign up to be a part of  
the Powerware Power Alliance  
reseller program? Your answers  
are only a toll-free phone call  
away from our team of sales  
specialists who can answer your  
questions. You can also visit our  
Web site for detailed product  
and program information or  
send us an e-mail.  
DC Power, Software, and  
Multi-Vendor Services  
We support all Powerware DC  
power systems, power system  
software, and related products  
with a variety of service plans.  
Regardless of manufacturer,  
a single contract will cover all  
of your AC and DC power sys-  
tem maintenance needs, and  
our 7x24 Customer Reliability  
Center will provide you with the  
convenience of a single point-  
of-contact.  
• Our services for Powerware  
solutions feature the latest  
technology in scheduling, call  
management, parts optimiza-  
tion, and remote diagnostics  
to minimize Mean Time To  
Repair (MTTR)  
1.800.356.5794 - US  
1.800.461.9166 - Canada  
21  
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UNITED STATES  
CANADA  
Ontario: 416.798.0112  
ASIA PACIFIC  
Australia/NZ: 61.2.9878.5000  
China: 86.21.6361.5599  
HK/Korea/Taiwan: 852.2745.6682  
India: 91.11.2649.9414 to 18  
Singapore/SEA: 65.6829.8888  
EUROPE/MIDDLE EAST/AFRICA  
Denmark: 45.3686.7910  
Finland: 358.94.52.661  
France: 33.1.6012.7400  
Germany: 49.7841.666.0  
Italy: 39.02.66.04.05.40  
Norway: 47.23.03.65.50  
Sweden: 46.8.598.940.00  
United Kingdom: 44.1753.608.700  
8609 Six Forks Road  
Raleigh, NC 27615 U.S.A.  
Toll free: 1.800.356.5794  
or 919.872.3020  
LATIN AMERICA  
Argentina: 54.11.4343.6323  
Brazil: 55.11.3616.8500  
México: 52.55.9171.7777  
Powerware, CoreLogic, ABM, FERRUPS,  
FORESEER, PowerVision, PowerPass,  
DC Expert, LanSafe, ConnectUPS,  
PowerHandler and CELLWATCH are trade  
names, trademarks, and/or service marks  
of Eaton Power Quality Corporation or its  
subsidiaries and affiliates.  
© 2005 Eaton Corporation  
All Rights Reserved  
Printed in USA  
COR01FYA  
Revision 3/05  
Reprint 3/05  
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