Planet Technology Digital Camera ICA 101 User Manual

Internet Camera  
ICA-101/ICA-101W  
Users Manual  
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TABLE OF CONTENTS  
CHAPTER 1 INTRODUCTION ...................................................................................... 1  
ICA-101/ICA-101W Features ................................................................................. 1  
Package Contents................................................................................................. 2  
Physical Details..................................................................................................... 2  
CHAPTER 2 INSTALLATION........................................................................................ 5  
Requirements ........................................................................................................ 5  
Connecting ICA-101 series to the Camera Stand............................................... 5  
Hardware Install Procedure.................................................................................. 6  
CHAPTER 3 INITIAL SETUP ........................................................................................ 7  
Preparation ............................................................................................................ 7  
Procedures ............................................................................................................ 7  
CHAPTER 4 WEB USER INTERFACE....................................................................... 12  
Introduction ......................................................................................................... 12  
Login .................................................................................................................... 12  
View Video ........................................................................................................... 12  
Administration..................................................................................................... 15  
CHAPTER 5 CLIENT UTILITY .................................................................................... 26  
Install Procedure................................................................................................. 26  
Using Viewer & Recorder Utility........................................................................ 28  
APPENDIX A FREQUENTLY ASKED QUESTIONS .................................................. 33  
APPENDIX B TROUBLE SHOOTING......................................................................... 34  
APPENDIX C SPECIFICATION................................................................................... 36  
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Chapter 1  
Introduction  
1
As broadband communication gets more and more popular, transferring video and  
audio through networks has become a major issue. The ICA-101 family provides an  
advanced Internet Camera solution, supporting wired or wireless Ethernet networking.  
The ICA-101/ICA-101W can be placed wherever there is a wired/wireless LAN or an  
available xDSL/Cable modem connection, and the ICA-101 family also supports DDNS.  
Even when your gateway does not support DDNS, it can still co-operate with the ICA-  
101 family and provide live images to Internet users.  
The ICA-101 family uses advanced MPEG-4 video compression technology. An ad-  
vanced microcomputer is integrated into this camera to digitize live video, and then  
compress the video stream using MPEG-4. The high compression capabilities of  
MPEG-4 reduce network bandwidth requirements to amazingly low levels. With their  
Plug-N-Watch capability, a network administrator or system operator can seamlessly  
complete network deployment in just minutes!  
ICA-101/ICA-101W Features  
Simple to use  
Plug-N-Watch capability to simplify system integration in an existing network environ-  
ment  
Suitable for home, business, or public facilities  
The ICA-101 family can be deployed in many different situations and reduce the cost  
of human resources, offering flexibility, affordability, and reliability for surveillance of  
manufacturing and other facilities.  
Remote Monitoring and Management.  
ICA-101 series can fully integrate with your network. By the conveniences of world  
wide Internet, you can do the monitoring anywhere. Via add-on utility, network adminis-  
trators can decide whether individuals or the whole team may access ICA-101 series.  
Multi-user password protection support offers more flexibility while managing ICA-101  
series.  
Multiple platform support  
Supports TCP/IP networking, SMTP e-mail, HTTP, PPPoE and other Internet related  
protocols. The ICA-101 family can be applied and utilized in a mixed operating system  
network environment.  
Easy configuration  
The network administrator can configure and manage ICA-101 family via Windows-  
based utility or web interface.  
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Bundled recording utility  
Provides the convenience to schedule your recording plan.  
Motion detection  
Monitoring any suspicious movement in specific area.  
DDNS support  
In order to view video over Internet, the user must know the Internet IP address of the  
gateway used by the camera. If the gateway has a dynamic IP address, DDNS (Dy-  
namic DNS) is required. Since many gateways do not support DDNS, this function is  
incorporated into ICA-101 family.  
Audio support  
With an external microphone attached, audio can be recorded with live images.  
Package Contents  
The following items should be included:  
Internet Camera unit  
Camera Stand Accessory  
Power Adapter  
CD-ROM  
Quick Installation Guide  
If any of the above items are damaged or missing, please contact your dealer immedi-  
ately.  
Physical Details  
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Front Panel  
Front Panel of ICA-101W  
Front Panel of ICA-101  
LED definition:  
PWR  
ACT  
LAN  
On - Internet Camera is powered on.  
Blink - Internet Camera is active.  
On LAN port is active.  
Blink Data is transferring via LAN port.  
On Wireless interface is active.  
Blink Data is transferring via wireless interface.  
WLAN  
Rear Panel  
Button definition  
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Reset Button  
This button has two (2) functions:  
·
When pressed and released, Internet Camera will  
reset (restart).  
·
When reset button is pressed over 3 seconds and  
then release. ALL data will be clear and restore ALL  
settings to the factory default values.  
.
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Chapter 2  
Installation  
2
Requirements  
ICA-101  
ICA-101W  
Network Environment  
10/ 100M Ethernet  
10/ 100M Ethernet  
LAN  
IEEE 802.11b Wireless LAN  
Monitoring System Recommended  
CPU: Pentium II, 266 MHz or above  
System Hard-  
ware  
Memory Size: 32 MB (64 MB recommended)  
VGA card resolution: 800x600 or above  
System Requirement for Viewer & Recorder Application  
Win 98 SE, Win 2000, Win Me, Win XP  
Support OS  
CPU: Pentium III, 450 MHz or above  
System  
Hardware  
Memory Size: 128 MB (256 MB recommended)  
VGA card resolution: 800x600 or above  
Connecting ICA-101 series to the Camera Stand  
ICA-101 series comes with a camera stand accessory with a swivel ball screw head  
that can be attached to ICA-101 series' bottom screw hole. Attach the camera stand to  
ICA-101 series and station it for your application. There are three holes located in the  
base of the camera stand allowing ICA-101 series to be mounted on the ceiling or any  
wall securely.  
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Hardware Install Procedure  
1.Connect an Ethernet cable  
Connect one end of an Ethernet cable to the LAN port located on the ICA-101/101W  
rear panel and attach the other end to the network device (hub or switch). If you want  
to use wireless connection for ICA-101W, you can skip this step.  
2.Attach the external power supply  
Connect the provided power adapter to the ICA-101s connector labeled "5VDC" on  
rear panel.  
3.Check the LEDs  
The PWR would flash for few seconds to detect network connection. The network  
indication LEDs (LAN or WLAN) would be on depending on which network type is  
available.  
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Chapter 3  
Initial Setup  
3
Preparation  
The initial setup of ICA-101 series must be done through bundled Setup Wizard utility.  
Before starting installation, please ensure that:  
·
Your PC can establish a physical connection to the Internet Camera. The PC and  
the Internet Camera must be directly connected (using the LAN port on the Inter-  
net Camera) or on the same LAN segment. That is, the PC must be configured to  
an IP address and subnet mask in 192.168.0.x segment. For example: IP:  
192.168.0.2, subnet mask: 255.255.255.0.  
·
·
The Internet Camera must be installed and powered ON.  
If the Internet Camera's default IP Address (192.168.0.20) is already used by  
another device, the other device must be turned OFF until the Internet Camera is  
allocated a new IP Address during configuration.  
Procedures  
1. Insert the CD-ROM into the CD-ROM drive to initiate the autorun program. Once  
completed, a menu screen would appear as follow.  
2. Click on Setup Wizard hyperlink to activate the initial setup.  
If the above screen is not shown, you can start the installation as follows.  
Click on Start Menu/ Run.  
Enter D:\Utility\wizard.exein the appeared box, where Dis the letter of your  
CD-ROM drive.  
Click on OKbutton.  
3. Once the wizard is activated, it would search available camera automatically.  
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4. The screen will list all cameras in your LAN. You can view their current settings by  
selecting respective Device Name from left panel. Choose the one you want to  
configure, click Next.  
5. A password verification screen will pop up. Please key in administrator name and  
password for login. The default strings are admin/admin.  
6. In the next screen, you can select Fixed IP Addressor Dynamic IP Address.  
Fixed IP Address is recommended, and can always be used. Dynamic IP Ad-  
dress can only be used if your LAN has a DHCP Server. If you select Dynamic  
IP Address, please go to step 8.  
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7. Enter the desired network settings: IP Address, Subnet Mask, and Default Gate-  
way. Click Nextto proceed.  
8. If you are using ICA-101, please skip to step 10. This screen allows you to config-  
ure wireless settings: Mode, Authentication Type, ESSID, Domain, and Channel.  
Enter appropriate values in each field, then click Next.  
9. WEP key settings are used to secure your wireless connection. Enter the suitable  
settings in each field, then click Next.  
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10. The next screen allows you to enter a suitable Description, and set the correct  
Date, Time, and Time Zone. Make any desired changes, then click Next to con-  
tinue.  
11. The Save settings screen displays all the details of your camera. Click Saveif all  
settings are correct, or click Backto modify incorrect values.  
12. After saving all settings, the follow screen appears. You can click the Web UIto  
connect to the camera using your Web Browser, or click Exitto close Setup  
Wizard.  
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13. Click on Web UIto access the web interface of ICA-101 series. Please refer to  
chapter 4 for more information about web UI. Click on Exitto close Setup Wiz-  
ard.  
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Chapter 4  
4
Web User Interface  
Introduction  
After finishing the initial setup of ICA-101 series, your camera is ready to use for all  
users in LAN. This chapter describes how to view live image and manage camera with  
web browser. The demonstration screens are from ICA-101W, the screens of ICA-101  
are similar except some wireless settings.  
Login  
Activate the web browser, type http://192.168.0.20in the address box to access  
Welcome page of ICA-101 series. The lower right of the page shows information of  
Device Name, Description, and IP Address.  
There are four options which are available for all screens:  
Home: return to Welcome page.  
View Video: view live images.  
Administration: access the management screens.  
Exit: close the current screen and terminate the connection to camera.  
View Video  
You can view live video via web browser by selecting View Videooption. Please  
note that this option needs to download and install an ActiveX control NetCamPlayer-  
web.ocxto your computer. Please change the security settings of your browser with  
following procedures first.  
1. Click Toolsfrom upper tool bar of browser, select Internet Options…”.  
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2. Select Securitytab, choose Internetzone. Click Custom Level…” button.  
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3. Find the settings of Download unsigned ActiveX controls, change the option to  
Prompt.  
4. Click OKbutton.  
5. Click Yeswhile Warning dialog box appears.  
6. Click Apply, then OKbutton to finish the setting.  
After the setting is done, a Security Warningdialog box would appear while you  
select View Video. Ensure the path and the ocx file name is correct, then click Yes”  
to continue.  
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Once the installation is successfully finished, you will see the live video immediately.  
Administration  
Once you click Administrationoption, a dialog box will pop up. Please enter default  
username/password as admin/admin to access the management screens.  
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The management screens contain 5 sub-screens: System, Network, Image, User, and  
Status.  
System  
System Settings:  
Device Name:  
This field displays the name of your ICA-101 series. It cannot be changed.  
Description:  
This field is used for entering a descriptive name for the location used by ICA-101  
series.  
Time:  
Enter the current time.  
Date:  
Enter the current date.  
Timezone:  
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Select the time zone where you are locating from the drop-down list. If you are in a  
daylight saving area, check the box in front of Adjust for daylight saving.  
NTP:  
Time Server:  
Enable or disable the Time Server feature as required. If enabled, ICA-101 series  
will contact a Network Time Server at regular intervals and update its internal time.  
Server Address:  
Enter the Address of the Time Server in this field.  
Please find below NTP server web address for your reference to set the  
time server.  
M
Note  
Update Schedule:  
This option determines how often ICA-101 series synchronizes its time with time  
server.  
Apply/Cancel:  
After making sure all settings in the System are correct, click on the Applyicon to  
store the settings for ICA-101 series. You can alternatively click on the Cancelicon  
to restore all settings to the values last saved to or retrieved from ICA-101 series.  
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Network  
IP Setting:  
There are two options to select from the IP setting.  
Access to ICA-101 series is done through assigning a proper IP address.  
Please make sure to use a vacant IP address when you assign the IP ad-  
M
dress for ICA-101 series. This will prevent errors from occurring if the IP  
address is overlapped.  
Note  
Obtain Address Automatically (DHCP):  
If your network already exists a DHCP server, you can select this option for ICA-  
101 series to get an IP address automatically.  
Fixed IP Address:  
You can select this option and directly enter the network settings.  
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The default settings are as follows:  
· Default IP 192.168.0.20  
· Subnet Mask 255.255.255.0  
Wireless Setting: (ICA-101W only)  
Mode:  
Use this option to determine the type of wireless communication for ICA-101W.  
There are two choices of Infrastructure, and Ad-hoc. The default setting for the  
Connection Mode is Infrastructure.  
Authentication Type:  
Select appropriate authentication type, Open System or Shared Key, which  
matches with your current wireless network.  
ESSID:  
This field is used to setup which wireless network (ESSID: Extended Service Set ID)  
ICA-101W is to be connected for communication. The ESSID is a unique identifier  
shared among all points in a wireless network environment. The default ESSID is  
ANY, which will let ICA-101W connect to ANY access point under Infrastructure  
mode. To connect ICA-101W to a specific access point on the network, make sure  
to set ESSID of ICA-101W the same as the APs ESSID for communication. Type  
any string up to 32 characters long (spaces, symbols, and punctuation are not al-  
lowed) in the ESSID box.  
To connect ICA-101W to an Ad-hoc wireless workgroup make sure to set the same  
wireless channel and ESSID to match with the PC/Notebook wireless channel and  
ESSID for direct wireless communication under the Ad-hoc wireless workgroup.  
Domain:  
This option allows you to change the wireless domain of ICA-101W freely.  
Channel No:  
The pull down menu provides the wireless channel for communication. A "channel"  
is a range of frequencies to be used in communication between ICA-101W and Ac-  
cess Point in Infrastructure mode or ICA-101W and PC/Notebook in Ad-hoc mode.  
Select the appropriate channel from the drop-down list.  
WEP:  
The current WEP status is shown here. To configure WEP settings, please click  
Configure WEPbutton.  
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WEP Key Setting:  
WEP Encryption: Select the option used on your Wireless LAN.  
None - This is the default setting. If selected, data is not encrypted before being  
transmitted.  
64 Bit Keys - If selected, data is encrypted with the 64-bit default key you en-  
tered below.  
128 Bit Keys - If selected, data is encrypted with the 128-bit default key you en-  
tered below.  
Passphrase: Enter a phrase in this field, then click Generatebutton. ICA-  
101W will generate 4 key values automatically.  
Default Key: Specify a key value as default WEP key.  
Key Value: If WEP Encryption is enabled, you must enter at least one key value.  
All transmissions are encrypted with Default Key. Other wireless stations must  
use the same key value in the same position of their key table. (It does not have  
to be selected as the default key.)  
The other key values are optional, and are used only for decrypting data. This al-  
lows you to use different keys for transmitting and receiving, if required.  
When inputting a key value, follow these rules:  
· For 64 Bit Encryption, keys must be 10 characters.  
· For 128 Bit Encryption, keys must be 26 characters.  
Keys must be entered in Hex characters, which are A ~ F, and 0 ~ 9  
DDNS:  
DDNS:  
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Enable or disable DDNS function.  
Service Provider:  
Choose a service provider from the list. ICA-101 series only supports DynDNS cur-  
rently.  
Host Name:  
Enter the host name which DDNS service provider assigned to you.  
Account:  
Enter the login name for your DDNS account.  
Password:  
Enter the password for your DDNS account.  
Check WAN IP schedule:  
This option determines how often ICA-101 series checks the WAN IP status.  
Options:  
UPnP:  
If UPnP is enabled, ICA-101 series will broadcast its availability using UPnP. UPnP  
compatible systems such as Windows XP will then be able to detect the presence  
of ICA-101 series.  
Second Port:  
This option allows you to open a second port for ICA-101 series. The HTTP con-  
nections (using your Web Browser) can use the port number you specified below  
instead of the standard HTTP port 80. The configurable port range is 1024~65534.  
Apply/Cancel:  
After making sure all settings in the System are correct, click on the Applyicon to  
store the settings for ICA-101 series. You can alternatively click on the Cancelicon  
to restore all settings to the values last saved to or retrieved from ICA-101 series.  
Image  
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Internet Camera User Guide  
Video Settings:  
Resolution:  
Select the desired video resolution format ranging from 160x120 and 320x240 (de-  
fault).  
Image Quality:  
Select the desired image quality with five levels from very low to very high. Lower  
image quality will generate more compact file size and use less bandwidth; vise-  
versa.  
Power line frequency:  
Please check your local electricity frequency and select proper value for ICA-101.  
Adjustment:  
Exposure:  
Select Automatic or Manual as required.  
If manual exposure is selected, an exposure value option will appear in the right.  
The default value is 32.  
Red/Green/Blue:  
Adjust the respective color settings with default setting at 32.  
Defaults:  
Click Defaultsbutton to restore Exposure and Red/Green/Blue values back to de-  
fault.  
Options:  
Time Stamp:  
Enable this option, the current time can be shown on the video image.  
Text Overlay:  
Enable this option, and enter the text contents in the right. The string you entered  
will appear on the upper right of video image.  
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Audio:  
Enable Audio function by selecting this option. Please note that this function re-  
quires an external microphone attached to the MIC IN port of ICA-101 series.  
Apply/Cancel:  
After making sure all settings in the Image are correct, click on the Saveicon to  
store the settings for ICA-101 series. You can alternatively click on the Cancelicon  
to restore all settings to the values last saved to or retrieved from ICA-101 series.  
User  
Admin Login:  
These fields are used for entering the Administrator ID along with the password to  
access the Administration settings. Be sure to enter the password twice to confirm the  
details, once in the Password field and again in the Verify Password field. The default  
settings for Administrator ID and Password are both admin.  
User Access:  
You can set the access privileges for users here. The default setting is Allow access  
by everyone. The alternative option is Allow access by only users in database. If you  
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Internet Camera User Guide  
use this option, you have to add users in the database below.  
Alerts:  
Select Send E-mail Alert when Motion Detectedand enter the relevant information  
such as Receiver e-mail Address, Sender e-mail Address, Subject of the mail, SMTP  
server address, and authentication information if needed.  
Motion Detection can be activated by rapid changes of light, as well as by  
moving object. For this reason, it should be used indoor and the light is fairly  
M
Note constant.  
Send to:  
Enter the receiver e-mail address in the field.  
Show Fromas:  
Enter the sender e-mail address in the field. This field must be entered with a valid  
e-mail format.  
Subject:  
Enter the subject of outgoing mail.  
Outgoing Mail SMTP Server:  
Enter the address of SMTP server used to send the mail. Please ensure the server  
is using SMTP protocol and able to relay mails for you. Some SMTP server may  
require authentication. You can select My Mail Server Requires Authentication,  
and enter the Account Name and Password fields below for authentication.  
Status  
The Status screen displays the detailed information of ICA-101 series, includingg  
Device Name, Description, MAC Address, IP Address, Network Mask, Gateway IP,  
F/W version, and Current Viewers.  
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Upgrade Firmware:  
Click Upgrade Firmwarebutton, a dialog box appears. Use Browsebutton to locate  
the upgrade file in your computer, then click Start Upgradeto start the upgrading.  
M
Note  
Do not interrupt the upgrading procedure during proceeding; or the inner  
component might be permanently damaged.  
System Log:  
ICA-101 series will record the system events here. You can use these logs for diagno-  
sis.  
Refresh:  
Click Refreshbutton to renew the system log.  
Restart:  
Click Restartbutton to reboot your camera.  
Restore Factory Defaults:  
Click Restore Factory Defaultsbutton to load default settings to camera.  
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Chapter 5  
5
Client Utility  
Install Procedure  
STEP 1  
Insert the CD-ROM into the CD-ROM drive to initiate the autorun program. Once  
completed a menu screen will appear as follows:  
STEP 2  
To install the Viewer & Recorder Application click on the "Viewer & Recorder" hyper-  
link to activate the installation procedure for the application program.  
If the above screen is not shown, you can start the installation as follows.  
1. Click on Start Menu/ Run.  
2. Enter D:\Utility\setup.exein the appeared box, where Dis the letter of your CD-  
ROM drive.  
3. Click on OKbutton.  
STEP 3  
The Welcome screen will appear. Click on the Nextbutton to proceed with the  
installation.  
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STEP 4  
A Choose Destination Locationscreen appears, you may click on Nextto accept  
the recommended destination location or click on Browseto select another location.  
After specifying the desired destination location, click on Nextto proceed further.  
STEP 5  
The Select Program Folder prompt will appear providing information of where the  
application will be located, click on Nextto continue. Click on Backcan return to  
the previous screens.  
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STEP 6  
A message box appears to inform you that an ActiveX plug-in has been installed to  
your computer..  
STEP 7  
Once the setup is complete, the following message box pops up. Click OKbutton to  
close the screen.  
Using Viewer & Recorder Utility  
After successfully installing the utility, this icon,  
Double click on it to launch the program.  
, will be added to the desktop.  
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Once the utility is executed, its main screen appears as follow.  
The Camera List displays all available ICA-101 series you have defined.  
The Current Recordings lists scheduled recording activity in progress.  
Add Camera  
Click Add Camerabutton, the utility will search available cameras in LAN automati-  
cally. Once it finds the camera, the detailed information will be displayed. If the camera  
has enabled User Access control, you have to enter the authorized Name and Pass-  
word in Login field. Then click Addbutton, the camera will be added to the Camera  
List immediately.  
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Internet Camera User Guide  
If you want to add a camera which located on Internet, click Internettab and fill in the  
necessary information: IP address, port number, and login name/password (if required).  
Click Testbutton to check the connection to the camera, and click Addto add the  
camera to Camera List.  
Modify Camera  
If a cameras IP address or port number has been changed, you can use this option to  
rebuild the connection. Select an existing camera from Camera List, click Modify  
Camerabutton. After modifying, you can click Testbutton to check the connection.  
Click Saveto save the changes.  
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Delete Camera  
Select an existing camera from Camera List, click Delete Camerabutton to remove it  
from the list.  
View  
To view live video with utility, select an existing camera from Camera List, then click  
Viewbutton. The live video of the selected camera will pop up immediately. There  
are three control buttons available in this screen.  
is for play,  
is for re-  
cording, and  
is for stop.  
Files  
Click Filesbutton to check the files which have been recorded in your computer.  
Select a file and click Play, your computer will use Media Player program to play the  
file. Select a file and click Deleteto delete it. Click Explorebutton to open the folder  
which stores these video files.  
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Preferences  
To set recording preferences, click Preferencesbutton. You can modify File Location  
and Time Limit here. The Time Limit sets the maximum time period of a recording  
session which started by clicking button on the View screen.  
Schedule  
To schedule a recording session, click Schedulebutton. The screen displays all  
scheduled recordings.  
Click Addbutton, and select desired parameters, then click Savebutton. The new  
schedule will be added to the list immediately. To modify an existing schedule, select  
the schedule and click Modify. Change the parameters to desired values, then click  
Save. To delete an existing schedule, select the schedule and click Deletebutton.  
The record will be removed from list right away.  
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Appendix A  
Frequently Asked Questions  
A
Internet Camera Features  
Q: What is an Internet Camera?  
A: The Internet Camera is a standalone system connecting directly to an Ethernet  
or Fast Ethernet network. And ICA-101W also supports the wireless transmission  
based on the IEEE 802.11b standard. It is different from the conventional PC Cam-  
era, the Internet Camera is an all-in-one system with built-in CPU and web-based  
solutions providing a low cost solution that can transmit high quality video images  
for monitoring. The Internet Camera can be managed remotely, accessed and  
controlled from any PC/Notebook over the Intranet or Internet via a web browser.  
Q: What algorithm is used to compress the digital image?  
A: ICA-101 series utilizes the MPEG-4 image compression technology providing  
high quality images for users. The high compression capabilities of MPEG-4 reduce  
network bandwidth requirements to amazingly low levels.  
Q: What is the wireless transmission range for ICA-101W?  
A: Generally the wireless distance can go up to 100 meters indoors and up to 300  
meters outdoors. The range is limited by the number of walls, ceilings, or other  
objects that the wireless signals must pass through. Typical ranges vary depends  
on the types of materials and background Radio Frequency (RF) noise in your home  
or business and the configuration setting of your network environment.  
Internet Camera Installation  
Q: Can ICA-101 series be used outdoors?  
A: ICA-101 series is not weatherproof. It needs to be equipped with a weatherproof  
case to be used outdoors, and it is not recommended.  
Q: What network cabling is required for ICA-101 series?  
A: ICA101 series uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T  
networking.  
Q: Can ICA-101 series be setup as a PC-cam on the computer?  
A: No, ICA-101 series can be used only on Ethernet and Fast Ethernet network.  
Q: Can ICA-101 series be connected on the network if it consists of only private IP  
addresses?  
A: Yes, ICA-101 series can be connected to LAN with private IP addresses.  
Q: Can ICA-101 series be installed and work if a firewall exists on the network?  
A: Yes, you can use Second Port function to allow the traffic from Internet passing  
through firewall and access your ICA-101 series..  
33  
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Internet Camera User Guide  
Appendix B  
Trouble Shooting  
B
Q: I cannot access the Internet Camera from a web browser.  
A: If ICA-101 series do not respond, check the following:  
Machine is properly installed, LAN or WLAN connection is OK, and it is powered  
ON. You can test the connection by using the "Ping" command:  
Open the MS-DOS window or command prompt window.  
Enter the command:  
ping 192.168.0.20  
If no response is received, either the connection is not working, or your PC's  
IP address is not compatible with ICA-101 seriesIP Addresses. (See next  
item.)  
Ensure that your PC is using an IP Address within the range 192.168.0.1 to  
192.168.0.254 (excluding 192.168.0.20).  
Also, the Network Mask should be set to 255.255.255.0 to match ICA-101 se-  
ries. In Windows, you can check these settings by using Control Panel-Network  
to check the Properties for the TCP/IP protocol.  
Q: The Viewer & Recorder utility does not list my ICA-101 series.  
A: Please check the following:  
ICA-101 series is installed, LAN connections are OK, it is powered ON and  
startup is complete.  
Ensure that your PC and the Wireless/Ethernet Network Camera are on the  
same network segment. (If you don't have a router, this must be the case.)  
Ensure that your PC has the TCP/IP network protocol loaded. In Windows, this  
is done by using Control Panel-Network. If an entry for TCP/IP -> Network card  
is not listed, use Add - Protocol - Microsoft - TCP/IP to add it. You then need to  
select the new entry (TCP/IP -> Network card), click Properties, and configure  
the IP Address tab.  
If your LAN has a DHCP Server, you can select "Obtain an IP Address auto-  
matically".  
Otherwise, you must select "Specify an IP Address", and enter values for IP  
Address, Subnet Mask, and Gateway. All devices on your LAN must use com-  
patible values. Remember that each device needs a unique IP Address, and the  
same Subnet Mask.  
Q: Why does the Internet Camera work locally but not externally?  
A1: Might be caused from the firewall protection. Need to check the Internet firewall  
with your system administrator.  
A2: The default router setting might be a possible reason. Need to double check if  
the configuration of the default router settings is required.  
Q: Why do a series of broad vertical white lines appear through out the image?  
34  
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Appendix A - Troubleshooting  
A: A likely issue is that the CMOS sensor becomes overloaded when the light  
source is too bright such as direct exposure to sunlight or halogen light. You need to  
reposition the Internet Camera into a more shaded area immediately for the bright  
light will damage the CMOS sensor.  
Q: There is bad focus on ICA-101 series, what should be done?  
A: The focus might not be correctly adjusted for the line of sight. You need to adjust  
the focus manually by rotating the lens clockwise or counterclockwise..  
Q: Noisy images occur. How can I solve the problem?  
A1: The video images might be noisy if ICA-101 series is used in a very low light  
environment. To solve this issue you need more light.  
Q: There is a poor image quality, how can I improve the image?  
A1: A possible cause might be the incorrect display properties configuration for your  
desktop. You need to open the Display Properties on your desktop and configure  
your display to show at least 65000 colors, for example at least 16-bit.  
M
Note  
Applying only 16 or 256 colors on your computer will produce dithering  
artifacts in the image.  
A2: The configuration on ICA-101 series image display is incorrect. You need to  
adjust the image related parameter to improve images such as exposure, and col-  
ors. Please refer to the Image section of Chapter 4 for detail information.  
Q: There are no images available through the web browser?  
A: The ActiveX might be disabled. If you are viewing the images from Internet Ex-  
plorer make sure ActiveX has been enabled in the Internet Options menu.  
Alternatively, you can use the Viewer & Recorder utility for viewing the required  
images.  
35  
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Appendix C  
Specification  
C
Model  
ICA-101  
ICA-101W  
Hardware Specifications  
10/100M Ethernet port  
Wireless LAN  
1
None  
Built-in 802.11b wireless LAN  
module  
IP assignment  
Manually assigned, DHCP  
WEP encryption  
LED indicator  
None  
64-bit, 128-bit  
PWR, ACT, LAN  
PWR, ACT, LAN, WLAN  
Power requirement  
Audio support  
DC 5V, 2A  
Yes  
Dimension  
164 x 88 x 53 mm  
0 ~ 40 degree C  
Operating temperature  
Storage temperature  
Humidity  
-10 ~ 70 degree C  
5% ~ 95% non-condensing  
Video Specifications  
Image sensor  
Lens  
CMOS, 1/4 inch, VGA resolution  
Fixed focus  
Resolution  
160 x 120, 320 x 240  
70cm - ∞  
Focus extension  
Compression  
Management / Features  
Management  
MPEG-4  
Web interface, Utility  
Additional Features  
Image recording, NTP Support, Email auto send; System  
event log, Web or Utility firmware upgrade, Motion detec-  
tion, DDNS, UPnP, Open second port, Time stamp, Real-  
time monitoring  
36  
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