About This Electronic User's Manual
About This Electronic User's Manual
About This Guide
This electronic user's guide is intended for anyone who uses the Philips Color Monitor. It describes the
monitor's features, setup, operation and all other information, which is the same exact information described
in our printed version.
The sections are as follows:
related information you may need.
● About This Electronic User's Manual gives overview of what information are included as well as
notation icon descriptions and other documentation you can refer to.
specifications for this monitor.
● Installing Your Monitor describes the initial setup process and gives an overview of how to use the
monitor.
the help desk phone numbers and information on the applicable warranty of your product..
Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
● Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the monitor. This is
included with this product.
Notational Descriptions
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Safety & Troubleshooting
Safety and Troubleshooting Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
● Disconnect the monitor from the power supply if the monitor is not to be used for an extended period
of time.
● Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The back cover
should only be removed by qualified service personnel.
● Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them and
prevent proper cooling of the monitor's electronic devices.
● To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain or
excessive moisture.
● Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a slightly
damp cloth. Disconnect the monitor from the power supply before cleaning.
● When positioning the monitor, make sure the power plug and outlet are easily accessible.
Consult a service technician if the monitor does not operate normally when operating instructions of this
manual are followed.
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107X Product Information
Product Information
Product Features
107X23
● 17-inch (16.0" VIS) design line color monitor with excellent front of screen performance for use with
MACs and PCs
● Autoscan covers horizontal frequencies up to 71 kHz offering a maximum resolution of 1280 x 1024
with flicker free display of 1024 x 768 at up to 89 Hz.
● Real Flat High Contrast CRT with high-resolution 0.25 mm dot pitch (0.21 hdp)
● LightFrame™ for brightest and sharpest display of movie and photo windows.
● FCC, CE (in selected countries only) and ISO9241, ISO14001 certified
LightFrame™ for Windows
Introduction
Philips LightFrame™ feature enriches the experience of pictures and video on a Philips CRT (picture tube)
monitor. LightFrame™ will boost the brightness and sharpness of photos and videos on the monitor screen.
To control the LightFrame™ feature in your monitor, you have to install the LightFrame™ application which
you will find on this CD-ROM.
Note
Philips LightFrame™ will only work with monitors that have been built to use this software. Earlier Philips
monitors or other manufacturers monitors will not work with this special software. It is recommended that
you install this software only on a Philips monitor designed to use it. These monitors can be identified by the
LightFrame™ logo on the front of the monitor.
This software is not designed for use with LCD flat screen monitors.
LightFrame™ will work with true Windows-based programs and DOS-based programs that operate in a
Windows environment. It will not work with DOS-based programs operating only in a DOS environment.
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107X Product Information
Language Selection
While English is the default language of LightFrame™, the User Interface can be set up to operate in Dutch,
French, German, Italian, Portuguese, Spanish, Simplified Chinese, Traditional Chinese or Korean.
Installation
1) To install LightFrame™, place the CD in the CD-ROM drive.
2) Next, when the menu of items on the CD appears on your screen, click on 'Install LightFrame™'.
3) Now, follow the on-screen prompts to properly install the program. The software checks to see if you
have a compatible monitor. You must agree to the license agreement terms for the software to install.
4) After installation, LightFrame™ automatically loads and the icon appears in the taskbar.
Notes
If LightFrame™ detects that your monitor is not LightFrame™ compatible, a message appears on the monitor
screen. If you see this message, you can select to abort or continue the installation. However, if you continue
the installation, LightFrame™ will probably not work on the monitor.
How to use LightFrame™
After installation, LightFrame™ starts up automatically whenever the computer is started.
For information about using LightFrame™ please refer to the help information which is available after
installation.
Compatibility
This version of LightFrame™ is compatible with
Windows 95
Windows 98
Windows Me (Millenium Edition)
Windows XP
Windows 2000 Professional Edition.
LightFrame™ 2 -- Frequently Asked Questions (and answers)
LightFrame™
Q. What is LightFrame™?
A. LightFrame™ is an exclusive Philips hardware/software technology for the brightest, highest
contrast-ever on-demand display of photos and video on a monitor. It enhances the display quality of photos
and videos in a selected window without impacting upon display of text-based applications.
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107X Product Information
Q. What is LightFrame™ 2?
A. LightFrame2 is a second-generation software package that working in conjunction with factory installed
LightFrame™ hardware adds great new features to LightFrame™.
Q: How can I tell if my monitor comes with LightFrame™ 2?
A: All Philips LightFrame™ 2 monitors display this logo on their front bezel:
Q: How does LightFrame™ work?
A: LightFrame™ consists of a software application and an Integrated Circuit (IC) embedded in the monitor.
Together, they boost brightness and sharpness in a user defined window or screen area. Unique
LightFrame™ technology dramatically improves photo and video display quality.
Q: Is the size of the LightFrame™ screen limited?
A: No. You can select a single window or, using the drag mode, select the entire display area.The only
limitation is the visible screen area of your monitor. The minimum size of a LightFrame™ dragged area is 20
by 20 pixels.
Q: Will LightFrame™ shorten the life of a monitor? Is phosphor burn-in a potential problem?
A: No. Extensive testing has confirmed that LightFrame™ does not adversely effect monitor life. Today s
state-of-the-art Philips monitors employ improved phosphors and are designed for high light output.
LightFrame™ normally highlights photos and video. Though the peak brightness of the highlighted area is
strongly increased, the average brightness a determining factor for cathode deterioration is not normally
increased. In any case, a special Automatic Beam Limiter (ABL) circuit keeps a monitor s maximum average
brightness within acceptable levels.
Upgrading to LightFrame™ 2
Q: How do I upgrade from LightFrame™ to LightFrame™ 2?
A: It s easy: Download LightFrame™ 2 software for any monitor equipped with LightFrame from the Philips
web site (www.pcstuff.philips.com). Remember the directory into which you saved the upgrade. When you
click on the downloaded program icon, LightFrame™ 2 scans your system, removes old versions and
upgrades automatically to LightFrame™ 2. But remember: Your monitor must have the LightFrame™
feature to upgrade to LightFrame™ 2.
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107X Product Information
Q: Can I install LightFrame™ 2 over an older version? Must previous versions be uninstalled?
A: The LightFrame™ 2 installation program scans your system, removes old versions and upgrades
automatically to LightFrame™ 2. Here s how: If you downloaded the upgrade from the Philips Web site,
remember the directory into which you saved the upgrade. When you click on the Setup icon, LightFrame™
2 scans your system, removes old versions and upgrades automatically to LightFrame™ 2. To upgrade from
a CD-ROM disk, click on the Setup icon located in the \PC\LightFrame™ folder, select Install LightFrame™ 2
and follow on screen prompts.
Q: What will happen when my system is no longer connected to a LightFrame™-enabled monitor
for example, when I take my notebook on the road?
A: Philips exclusive LightFrame™ feature requires the combined operation of hardware that resides in your
monitor and software installed on your system. It only works when a monitor with built-in hardware receives
commands from system software. Without both the LightFrame™ hardware-equipped monitor and system
software, LightFrame™ does not function.
Q: What s new in LightFrame™ 2?
A: LightFrame™ 2 is full of neat new features: Here are just a few:
-
-
-
Automatic detection of photos and videos on Web pages.
Full screen highlighting through a Windows keyboard shortcut.
Improved compatibility with multimedia applications.
To experience these and other new features, start using LightFrame™ 2 today!
LightFrame™2 applications and operating systems
Q: Can I use LightFrame™2 in DOS mode?
A: Yes, but in DOS, LightFrame™ 2 highlights the entire screen and must be manually switched on from the
OSD menu. Here s how: Open your monitor s OSD controls. Go to LIGHTFRAME in the EXTRA
CONTROLS menu. Press the left/right button to switch LightFrame™ on or off.
Q: Can I use LightFrame™ 2 with my favorite game?
A: Absolutely. LightFrame™ can be used with any Windows game. When a DOS game runs in a DOS
window, LightFrame™ must be manually switched on from the OSD menu. Here s how: Open your
monitor s OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu. Press the left/right button
to switch LightFrame™ on or off.
Q: Does LightFrame™ 2 work on Mac computers?
A: Yes. Using drives that come with your monitor, LightFrame™ operates under MacOS8 or MacOS9. Due
to hardware limitations, LightFrame™ is activated manually on Mac computers and functions are limited.
Q: Can I use LightFrame™ on a computer running Unix, Linux or other operating system?
A: Presently no application software exists for Unix or Linux. Unix is predominately used for high-end
professional applications. Because their users seldom view photos or video, our high-end large screen
products do not support LightFrame™.
Q: Does LightFrame™ consume excessive system resources?
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107X Product Information
A: Because the monitor handles LightFrame™ processing, the feature consumes no system resources when
a portion of the screen is highlighted. Installed on a PC, the small LightFrame™ application program is active
in the Windows system tray, but remains idle until a window is selected for highlighting. As soon as the
monitor receives the initiate command from this software, the application again becomes idle, consuming few
if any system resources. On rare occasions when a memory-hungry application pushes system resources to
their limit, LightFrame™ can be easily exited to free up additional resources.
Q: Can I highlight two or more areas in the screen at the same time?
A: No. Monitor hardware processes only a single rectangular area.
Q: I get a message warning that my monitor 'may not support LightFrame™. I am certain my
monitor does. What is wrong?
A: Only a Philips driver can determine if your monitor is equipped with LightFrame™; a generic Windows
driver cannot. Install the special Philips driver that came with your monitor. If the warning continues to appear
after your Philips driver is installed, ignore the message. LightFrame™ will function properly. You can avoid
seeing the message by checking Don t show this message again .
Q: Is LightFrame™ software or hardware-based?
A: LightFrame™ consists of two important components: a chip in the monitor and software to control this
chip. Therefore, LightFrame™ is a seamless interactive combination of both software and hardware.
LightFrame™ 2 and the Internet
Q: Can I use LightFrame™ to browse the Internet?
A: Yes. Integration with Internet Explorer is one of LightFrame™ s neatest new features. Now when you
open a Web page, LightFrame™ 2 scans LightFrame™ scans the document for a photo or video and
highlights suitable material. Note: When more than one photo is displayed on a Web page, LightFrame™
highlights the largest. If multiple photos are the same size, LightFrame™ highlights top leftmost one. You
can select a different photo manually. Here s how: Click the LightFrame™ On/Off button. Then hold down
the left mouse button and drag a frame around the photo. When you release the mouse button, the selected
area is highlighted by LightFrame™.
Q: Can I use LightFrame™ with Netscape?
A: You can use LightFrame™ with Netscape, but its functions are limited to manually highlighting the entire
Netscape client window. Since LightFrame™ is specifically designed for bright, high contrast photo and video
display, highlighting an entire Web page -- including text -- is not recommended.
For best results, we recommend you use LightFrame™ with Microsoft Internet Explorer version 5.0 or higher.
You can downloaded Internet Explorer free of charge from the Microsoft website (www.microsoft.com). A
copy of Internet Explorer 5.5 is also included on the CD-ROM shipped with your monitor.
Q: Will the highlighted area remain highlighted when I open a cached Web page stored locally on my
computer?
A: Yes. When a Web page is loaded in Internet Explorer, LightFrame™ scans the document for a photo or
video and highlights suitable material. If LightFrame™ finds a photo or video in an online Web page, it will
highlight the same object when the page is opened from a local cache.
Q: On some Web pages, LightFrame™ activates automatically; on others, it doesn t. Why?
A: Computers are smart, but you re smarter! When a Web page loads, LightFrame™ automatically seeks
out photos or videos. Although the human eye has no problem picking out photos or videos on a busy
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107X Product Information
Web page, some special backgrounds and borders confuse LightFrame™. Here s why: To comply with
the science of cathode ray tube design, LightFrame™ is trained to locate and highlight rectangular screen
areas. Sometimes a border or background prevents LightFrame™ from determining where a photo, for
example, ends and its border begins. To prevent distorted display when this happens, LightFrame™ will
ignore that photo.
The workaround? Highlight the photo manually. Here s how: Click the LightFrame™ On/Off button. Then
hold down the left mouse button and drag a frame around the photo. When you release the mouse button,
LightFrame™ the selected area is displayed in the LightFrame™ window.
Q: On some Web pages, LightFrame™ highlights an area that doesn t contain a photo. What should I
do?
A: Just as LightFrame™ may occasionally miss a photo, it sometimes is fooled into highlighting a
non-photo screen area. In both cases, it s about borders and backgrounds that prevent LightFrame™ for
determining what is and what isn t a photo.
The workaround? Click the LightFrame™ Off button to deactivate LightFrame™ in the highlighted area.
Then highlight a photo you d like to display by again clicking the LightFrame™ On/Off button and holding
down the left mouse button to drag a frame around the photo. When you release your mouse button,
LightFrame™ activates around the selected area.
Using LightFrame™
Q: Can I activate LightFrame™ on my entire screen?
A: Yes. Here s how: To activate LightFrame™ in its full screen mode from your keyboard, simultaneously
press the Windows and letter L keys. (Location of the Windows key varies with keyboards and languages.
On most keyboards, it s to the right of the Control key.) To customize the keyboard shortcut for activating
LightFrame™ in the full screen mode, go to the LightFrame™ applet in the Windows Control Panel.
An alternative: You can also activate LightFrame™ in its full screen mode from your monitor s OSD. Here
s how: Open your monitor s OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu. Press
the left/right button to switch LightFrame™ on or off.
Q: Why must I install the application to use LightFrame™?
A: Selectivity is the key to LightFrame™ s effectiveness. Increased brightness and sharpness enhances
photos and video display, but deteriorates text and detailed lines. Using LightFrame™ in a full screen mode
all the time would degrade display of regular Windows applications. Using LightFrame™ selectively delivers
outstanding photo and video display as well as top quality display text for Windows applications. The
software provides interface between the chip in the monitor and the user.
Q: Can I use LightFrame™ at various resolutions?
A: Yes. LightFrame™ will operate at any resolution supported by the monitor. When changing monitor
resolution, a highlighted area is dimmed and the icon switches back to idle. After the new resolution becomes
active, LightFrame™ software has to be exited and restarted to load the new resolution .
Q: Can I use LightFrame" with a non-LightFrame™ equipped monitor?
A: No. Philips exclusive LightFrame™ feature requires the combined operation of hardware that resides in
your monitor and software installed on your system. It only works when a monitor with built-in hardware
receives commands from system software. Without the LightFrame™ hardware-equipped monitor,
LightFrame™ does not function.
Q: How can I remove the LightFrame™ software from my system?
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107X Product Information
A: Software can be easily uninstalled with the Windows Add/remove software function in Control Panel or
through the Uninstall feature in the Philips LightFrame program group. From the Control Panel Add/remove
software screen, select Philips LightFrame™. Then select Add/remove . Alternatively, open the Start
menu and select Philips LightFrame from Programs. Select Uninstall and follow the steps of the uninstall
feature.
Q: How can I quickly check to see if my Philips monitor has LightFrame™ or LightFrame™2?
A: Every monitor equipped with LightFrame™ has a logo on the front. The logo looks like this:
If your monitor came with LightFrame™2, than you will find a 2 with the logo. If your monitor doesn t have a
LightFrame™2 logo, you can still use the LightFrame™2 software.
Q: Is LightFrame™ software as well as hardware driven? If it is software driven, what happens when
a monitors is switched? How will the system react when a monitor with LightFrame™ is substituted
for monitor without LightFrame™?
A: The LightFrame™ feature is a combination of both hardware and software and will not function without
both components in place. During installation, the software will check if the monitor is LightFrame™ enabled.
Afterwards the computer cannot detect whether the monitor has been exchanged with one without
LightFrame™. Without a LightFrame™ monitor, LightFrame™ will not function; however, the system will
otherwise operate normally.
Q: Does LightFrame™ effect moving images or just still images?
A: LightFrame™ can be used on both still pictures and movies.
A: The principle behind LightFrame™ makes use of a luminance reserve that is normally present in a CRT
monitor. Because the brightness reserve degrades display of text and other native computer documents,
it is normally not used. As a rule, LCD monitors do not feature brightness reserve. In LCDs, brightness is
normally set at the maximum level.
Q: What models support LightFrame™?
A: Following models support LightFrame™: 105B2x, 107S2x, 107T2x, 107B2x, 107B3x, 107P2x, 107X2x,
109S2x and 109B2x
Q: What computer configuration is required to run the feature?
A: LightFrame™ s main component is embedded in the monitor and as such is not dependant on your
system configuration.The LightFrame™ software that controls the hardware in the monitor is available for
Windows 95, Windows 98, Windows Millenium Edition (Windows Me), Windows 2000 Professional, Windows
®
XP , MacOS8 and MacOS9.
All the applications use little to no system resources and therefore don't put higher demands to your system
configuration than the operating system does.
Q: Does the feature effect my colored printout quality?
A: No. LightFrame™ is a feature that only effects the on-screen display. The enhancement is "enclosed"
within the monitor and has no influence whatsoever on the quality of printouts.
Q: How can I change settings for LightFrame™?
A: It s easy: Open the Windows control panel by clicking Settings | Control Panel from your Start panel. In
Control Panel, double click on the LightFrame™ icon. You ll see a list of the settings that can be
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107X Product Information
customized. To learn more about customization options, check out the LightFrame™ help file by pressing
the help button in the control panel.
Q: In the OSD menu, what does "LightFrame On/Off" mean?
A: You can switch LightFrame™ on or off from the OSD menu of any LightFrame™ 2 monitor. This is a
handy feature when you use DOS applications or other operating systems not supported by the
LightFrame™ software.
Here s how: Open your monitor s OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu.
Press the left/right button to switch LightFrame™ on or off.
Q: How do I use the LightFrame™ 2 control bar that appears at the top my screen?
A: The control bar is another upgrade that helps you run all LightFrame™ 2 s neat, new features. The
illustration below describes the tasks each button performs.
Accustomed to working with the original LightFrame™ tray icon? No problem: It s still there and can be
used to turn LightFrame™ on or off and check LightFrame™ status.
Q: Can I move the LightFrame™ 2 control bar?
A: The screen location of the LightFrame™ control bar is fixed. If the control bar blocks your view of an
application, you can exit LightFrame™. Here s how: Click once on the LightFrame™ logo and select Exit
from the pop-up menu.
When you reboot your system, LightFrame™ will restart automatically. You can also reload LightFrame™
from the Start menu by clicking LightFrame 2 in the Philips LightFrame™menu under Programs.
Q: When is LightFrame™ automatically switched off?
A: To avoid less than optimum display even when LightFrame™ is manually activated from the OSD screen,
it will automatically switch off when:
-
-
-
A mode change occurs: for example, when the monitor changes resolution or refresh rate.
The monitor enters sleep mode.
The monitor is powered off and on again.
Q: Can LightFrame™2 highlight simultaneously highlight multiple screen areas?
A: No. LightFrame™ 2 operates in a single rectangular screen area.
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107X Product Information
Technical Specifications*
CRT
• Size and deflection
• Dot pitch
17 inch / 41 cm ; 90° deflection angle
0.25 mm
0.21 mm
• Horizontal pitch
Shadow mask, Real Flat, high contrast, anti-glare, anti-static, anti
reflection, light transmission 45%
• Tube type
• Phosphor
P22
• Recommended display area
• Maximum display area
12.0" x 9.0" / 306 x 230 mm
12.8" x 9.6" / 325 x 244 mm
SCANNING
• Horizontal scanning
• Vertical scanning
30 - 71 KHz
50 - 160 Hz
VIDEO
• Video dot rate
• Input impedance
- Video
108 MHz
75 ohm
- Sync
2.2 kOhm
0.7 Vpp
• Input signal levels
Separate sync
• Sync input signal
• Sync polarities
Composite sync
Positive and negative
WHITE COLOR TEMPERATURE
Chromaticity CIE coordinates:
• at 9300 K degrees
• at 6500 K degrees
x = 0.283 / y = 0.297
x = 0.313 / y = 0.329
* These information are subject to change without notice.
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107X Product Information
Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can
automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or
other input device is detected, the monitor will automatically "wake up". The following table shows the power
consumption and signaling of this automatic power saving features:
Power Management Definition
VESA's
Mode
Power Saving
(%)
Video
H-sync V-sync Power Used
LED color
ON
Active
Blanked
Blanked
Yes
No
Yes
Yes
No
< 73W
< 3W
< 3W
0 %
96%
96%
Green
Yellow
Yellow
Stand-by
Suspend
Yes
OFF
Blanked
No
No
< 3W
96%
Yellow
®
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Physical Specifications
• Dimensions
16.1" x 17.5" x 17.1" / 410.2 x 443.5 x 435 mm (including base)
• Weight
18.0 kg
• Power supply
90 - 264 VAC, 50/60Hz
0° to 40°C / 32° to 104°F
-25° to +65°C / -13° to +149°F
5% to 95%
• Temperature (operating)
• Temperature (storage)
• Relative humidity
* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.
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107X Product Information
* These information are subject to change without notice.
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable (IBM systems):
Pin
No.
Pin
No.
Assignment
Assignment
1
2
Red video input
9
No pin
Green video input
10 Logic ground
Identical output - connected
to pin 10
3
4
Blue video input
11
Identical output - connected
to pin 10
12 Serial data line (SDA)
5
6
7
8
Ground
13 H. Sync / H+V
Red video ground
Green video ground
Blue video ground
14 V. Sync (VCLK for DDC)
15 Data clock line (SCL)
Views
Follow the links to see various views of the monitor and its components.
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107X Product Information
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Installing your Monitor
Installing your Monitor
Front View
Power button switches your monitor on.
OK button which when pressed will take you to the OSD controls
Contrast hotkey. When the UP arrow is pressed, the adjustment controls
for the CONTRAST will show up.
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Installing your Monitor
UP and DOWN buttons are used when adjusting the OSD of your monitor
Brightness hotkey. When the RIGHT arrow is pressed, the adjustment
controls for BRIGHTNESS will show up.
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used
in adjusting the OSD of your monitor.
Rear View
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Installing your Monitor
1. Power in - attach power cable here.
2. Video In - this is a cable which is already attached to your monitor. Connect the other
end of the cable to your PC.
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On-Screen Display
On-Screen Display
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of monitors
directly though an on-screen instruction window. The user interface provides user-friendliness and
ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
button, the On Screen Display (OSD) Main
Controls window will pop up and you can now start making adjustments to your monitor's various features.
Use the
or the
keys to make your adjustments within.
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On-Screen Display
The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as reference when you
want to later on work your way around the different adjustments.
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On-Screen Display
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On-Screen Display
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Glossary
Glossary
A
Autoscan
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically horizontal and
vertical frequencies of input signals with those of the installed video card. An autoscan monitor can thus
operate with a wide range of video cards. MultiSync, a registered trademark of NEC, provides a similar
function.
B
Balanced pincushion
See Geometric distortion
BNC connection
A special construction of connector used in some monitors with higher horizontal scanning frequency. The
BNC connection can provide the optimum shielding and matching characteristic impedance of video signal
path to ensure the best video performance.
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Glossary
C
CE Mark
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance with
European Community safety, EMI and EMS requirements and is compulsory on products for sale in the
European Community.
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black
body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Contrast
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of a picture
is set by the brightness of the unexcited phosphor, which is governed by the degree with which ambient light
is reflected. Contrast is therefore reduced in conditions of high ambient light levels. Black Matrix tubes reflect
less ambient light so exhibit higher contrast than other tubes.
Convergence error
Bean misalignment causing one or more of the three beams passing through the wrong aperture in the
shadow mask and striking a phosphor dot in the wrong triad.
Convergence error is expressed in mm often at three well-defined points on the screen, designated A, B and
C (see figure ). Also known as misconvergence.
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Glossary
Points where convergence error is specified.
Convergence-error correction
A method of correcting for convergence error to insure that all three beams land simultaneously in the same
triad. This is usually accomplished by means of special convergence-error correction coils in the deflection
yoke.
CRT
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a cathode
are periodically scanned across a phosphor screen by means of deflection circuitry. A special form of the
cathode-ray tube is the TV and monitor picture tube.
CustoMax
Philips proprietary monitor control software that allows users to control parameters (e.g., Size, Color,
Geometry) using software running in Windows. CustoMax is compatible with existing VGA cards. See
CrystalClear FAQ and USB Bay FAQ.
D
DDC (Display Data Channel)
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Glossary
DDC is a communication channel for displays and computers. The DDC feature allows the monitor controller
to be automatically configured to make optimal use of the display without manual user interaction. DDC is
implemented as part of the new Plug & Play approach introduced into the PC market to increase user
friendliness.
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B, PC can
request information from monitor; and (3) DDC2Bi which is a two-way communication - monitor can be
addressed and PC or graphics board can give commands to monitor.
DDC 1/2B
See DDC.
DDC 2Bi
See DDC.
Degaussing
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at switch-on
to minimize picture distortion. This is usually accomplished by means of a special degaussing coil through
which a decaying alternating current is passed to generate an alternating magnetic field that gradually
decays to demagnetize the tube. Some monitors offer a manual degaussing facility that can be activated at
any time.
Digital control
Microprocessor-based digital control of picture parameters and video modes for complete control of picture
settings and modes and instant recall of all settings at the push of a button. This is a very advanced feature
that allows the user to switch to any required mode at any instant without having to spend time readjusting
the picture. It is currently available in most Philips monitors.
Dot pitch
The shortest distance between two phosphor dots of the same color on the screen. The smaller the dot pitch,
the better the resolution of the monitor.
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Glossary
Dot rate
Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred between the
video card and subsequent processing circuitry.
Also known as video dot rate.
E
Electromagnetic radiation standards
International standards set to limit electromagnetic emissions from monitors. There are currently two
important standards both derived from regulations originally laid down by Swedish authorities.
MPR-II
The standard originally proposed by the Swedish National Board of Measurement and Testing. It set
maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted as a world
standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field levels measured at a
distance of 50 cm from the center of the monitor (see table).
TCO
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Glossary
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of Professional
Employees ) set a standard even more severe than MPR-II, especially for alternating electric fields (AEF).
The TCO standard is more severe since not only are the permitted field levels reduced compared with
MPR-II, but the measuring distance is also reduced (see table).
Electromagnetic radiation standards
EMI (Electrical Magnetic Interference)
The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.
EMS (Electrical Magnetic Sustainment)
The ability of electrical or electronic equipment to function properly in the environment with electrical and/or
magnetic interference.
F
Flicker
Very rapid variations in picture intensity caused by the finite time required for the electron beam to scan a
picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam scanning-in each
line of the picture; and frame flicker (or field flicker if the picture is interlaced) caused by the frame repetition
rate of 50 frames/second. Frame flicker is noticeable with GUI and DTP software (which have a light
background), and can be very disturbing, especially for those who work regularly with displays - contributing
to eye strain, headaches, visual blurring, stress, etc. The problem can, however, be eliminated by increasing
the refresh rate (number of frames/second) of the monitor to a value above around 70 Hz. Sensitivity to
flicker appears to diminish with increasing age.
H
Hertz
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to 1
cycle/second.
Horizontal dot pitch
See Dot pitch.
Horizontal scanning frequency
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Glossary
Also called line frequency and expressed in kHz, it is the number of video lines written on the screen every
second (from left to right). The higher the horizontal scanning frequency, the better the resolution (i.e., the
higher the resolution and/or the higher the refresh rate).
I
INF File
INF file (Information File)
Information (INF) files store information in a specific format. The set-up functions retrieve information from
the INF file to use when performing installation operations. Examples of the type of information stored in an
INF file include INI and registry changes, file names, and locations of the source files on source media.
Interlaced/non-interlaced
Interlaced.
The method of writing a picture on the screen by initially writing all even lines and subsequently writing all
odd lines of the picture. Result: The complete picture is composed of two interlaced half pictures (or fields).
With interlacing, a vertical (or field) frequency of 50 Hz means a picture (or frame) frequency of 25 Hz.
Non-interlaced.
The method of writing a picture on the screen by successive video lines of the picture so that a full frame is
written onto the screen in one vertical sweep of the beams. With a non-interlaced display, a vertical
frequency of 50 Hz means a picture (or frame) frequency of 50 Hz. At any given resolution, non-interlaced
modes are preferable to interlaced modes; however, generation of non-interlaced modes is more expensive.
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Glossary
L
Linearity
The degree to measure the actual location of a pixel on the screen corresponds with its intended location. (
see figure )
Line frequency
See Horizontal scanning frequency.
Low-emission monitor
A monitor that complies with international standards on radiation.
See Electromagnetic radiation standards.
Low-frequency electric and magnetic fields
Alternating fields generated by the deflection yoke. These are subject to increasing attention, notably by
governing authorities, the trade and the press. Although there is no scientific evidence that monitor emissions
are harmful, much effort has gone into reducing emissions on the principle of better safe than sorry.
Currently, there are two areas of interest: very-low frequency (VLF) electric and magnetic fields extending
from 2 kHz to 400 kHz, and extreme low frequency (ELF) fields extending from 5 Hz to 2 kHz.
See also Electromagnetic radiation standards.
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Glossary
M
Moiré effect
A fringe pattern arising from the interference between two superimposed line patterns.
In a monitor it comes from the interference between the shadow mask pattern and the video information
(video moiré), and between the shadow mask pattern and the horizontal line pattern (scan moiré). It shows
itself as wavy patterns on the screen and becomes more noticeable as monitor resolution increases. Since
the video signal varies continuously, little can be done about video moiré. Scan moiré depends on the
horizontal scanning frequency and can be alleviated by appropriate choice of frequency. Autoscan
(MultiSync) monitors, which operate over a range of scanning frequencies, may sometimes exhibit moiré in
certain video modes.
MPR
See Electromagnetic radiation standards.
MultiSync monitor
See Autoscan monitor.
N
Non-interlaced
See Interlaced/non-interlaced.
O
OSD (On Screen Display)
The feature that allows an end user to adjust screen performance and parameters of monitors directly
through an on-screen instruction window. See CustoMax in CrystalClear section.
Overscan
The practice in which areas without useful video information are scanned outside the visible screen area in
order to make maximum use of the screen for display of active video information. This practice is
occasionally necessary because some video cards generate a video pattern that is smaller than the visible
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Glossary
screen area, resulting in an image that is smaller (and less legible) than it needs to be.
P
Parallelogram Distortion
See Geometric distortion.
Phosphor
Generic name for the class of substances that exhibit luminescence. To produce a picture on screen,
phosphors are deposited on the inner surface of the picture-tube screen and excited into luminescence by
the electron beam. Typical examples of phosphors are P22 medium short-persistence phosphor and EBU
high-color-saturation phosphor.
Pin-cushion Distortion
See Geometric distortion.
Pixel
Abbreviation for picture element, the smallest element of the picture that can be displayed on the screen. The
smaller the pixel size, the better the resolution of the monitor. Pixel size is determined by the size of the
electron spot on the screen and not necessarily by the phosphor dot pitch (the size of the triad). Thus, a
monitor with a large electron spot covering several triads can exhibit poor resolution even though its dot pitch
is small.
Pixel frequency
The number of pixels that can be written in a video line per second.
Pixel rate
See pixel frequency
Plug-and-Play
See DDC. See USB section.
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Glossary
R
Raster
The area on screen that electron beam can reach.
Refresh rate
See Vertical scanning frequency.
Resolution
The number of pixels that can be displayed on the screen. The resolution is specified as the number of pixels
in a line multiplied by the number of horizontal lines.
See also video graphic adapter.
Rotation function
The feature that allows users to adjust the whole screen rotating to be horizontal.
Because of the magnetic field of earth, the screen of monitor will be tilt when the screen faces toward the
different direction.
S
Screen coatings
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Glossary
Anti-Static coatings
Due to bombardment by beam electrons, monitor screens become electrically charged when in use.
Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a conductive coating
deposited on the screen (or on a glass panel immediately in front of the screen) that conducts away the
charge and prevents screen dust build-up.
AGAS (Anti-Glare, Anti-Static) coating
AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It operates
by diffusing reflected light to blur images of light sources on the screen. To provide anti-static properties, the
coating is impregnated with small conductive particles.
ARAS (Anti-Reflection, Anti-Static) coating
ARAS is one of the most effective anti-reflection/anti-static screen treatments currently available. It is
composed of a multi-layer structure of transparent dielectric material that suppresses specular reflections by
broadband interference effects at the screen surface. Anti-static properties are provided by a single
conductive layer within the multi-layer structure.
With ARAS, the intensity of reflected light is reduced from around 4.5% of the incident light (the reflectivity of
uncoated screens) to less than 0.5%. ARAS also has a major advantage over other screen treatments: It
doesn't diffuse or scatter reflected light, so picture contrast and sharpness remain completely unimpaired. It's
also easy to clean and tough enough to withstand commercially available cleaning agents.
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Glossary
The ARAS coating reflects only about 0.5% of the incident light.
AGRAS (Anti-Glare anti-Reflection Anti-Static) coating.
A combined anti-reflection, anti-glare, anti-static coating.
Self-test function
A monitor equipped with hardware or software to automatically detect cable connection status.
Shape
Deviation of a reproduced picture from its intended shape. The following types of distortion are most
common:
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Glossary
SOG (Synchronization On Green)
A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical sync pulse,
red color signal, green color signal and blue color signal. Signals from a PC are transmitted to a monitor
using one of three methods:
1. Separate sync: Horizontal and Vertical sync signals transmitted separately
2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.
3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.
T
TCO
See Electromagnetic radiation standards.
Tilt function
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Glossary
See rotation function.
Trapezoid distortion
See Geometrical distortion.
TTL signal
A TTL (Transistor-transistor-logic) signal is a digital signal level for controlling the screen colors. With TTL
driving, the red, green and blue signals can only be switched on or off or provided with an intensity signal. A
TTL-driven monitor can thus display a maximum of 64 colors. Video standards such as MDA, CGA and EGA
are based on TTL level.
U
USB or Universal Serial Bus
A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus
bandwidth) required by peripherals. USB makes necessary resources available without user intervention.
● USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals.
And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.
● USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com
port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video
camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on
the market every day. With USB, up to 127 devices can run simultaneously on a computer.
● USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to install
peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs
serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and
complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points
are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The
architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a hub
allows connection to another hub or function. Hubs can detect, attach and detach at each downstream port
and enable the distribution of power to downstream devices. Each downstream port can be individually
enabled and configured at either full or low speed. The hub isolates low speed ports from full speed
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Glossary
signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled
switch between the upstream port and downstream ports. It also has hardware support for reset and
suspend/resume signaling. The controller provides the interface registers to allow communication to/from the
host. Hub specific status and control commands permit the host to configure a hub and to monitor and control
its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the context of the
reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a
higher level, it may refer to a collection of hardware components that perform a particular function, such as a
Universal Serial Bus interface device. At an even higher level, device may refer to the function performed by
an entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may be
physical, electrical, addressable, and logical.
Downstream
The direction of data flow from the host or away from the host. A downstream port is the port on a hub
electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports
receive upstream data traffic.
Upstream
The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the
host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.
UPS (Universal Power Supply)
The monitor with UPS feature can work in different countries with various mains voltage.
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Glossary
V
Vertical dot pitch
See Dot pitch.
Vertical scanning frequency
Expressed in Hz, this is the number of fields written to the screen every second in interlaced mode. In
non-interlaced mode vertical scanning frequency is the number of frames (complete pictures) written to the
screen every second (also known as refresh rate).
Vertical sync pulses
A train of square shaped waveforms that define the start of a new frame.
VESA
Video Electronic Standards Association, a consortium of manufacturers formed to establish and maintain
industry-wide standards for video cards and monitors. VESA was instrumental in the introduction of the
Super VGA and Extended VGA video graphics standards (see Video graphics adapters) with a refresh rate of
70 Hz, minimizing flicker and helping to reduce operator eyes fatigue and stress.
Video dot rate
See Dot rate.
Video graphics adapters
A card equipped with a character or graphic generator and video memory, which maps to the screen. A
microprocessor scans video memory and translates bit information from the computer into displayable video
signals for the monitor. These cards comply with various standards that determine the nature and quality of
the display.
VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher resolution
than EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette of 256 colors. VGA
could also emulate EGA and CGA.
Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.
Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-interlaced) and
a refresh rate slightly higher than IBM's XGA 8514A.
High-end, graphics adapters, introduced over the last three years for professional workstations, offer top
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Glossary
resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and bandwidths up to
200 MHz.
VIS (Viewable Image Size)
The real screen dimensions that users can see measured diagonally. The VIS of a monitor is always less
than the so called screen size of a monitor. For example, the VIS of a 17-inch monitor is only about 16
inches. It depends on the useful screen size of CRT and the opening of a monitor's front cabinet.
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Download and Print
Download and Print
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard
disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe¨ Acrobat Reader installed, click on the link to install the application. Adobe®
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Win95/98 users right-click)
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
3. Choose where you would like to save the image; click 'Save' (if prompted to save as either 'text' or
'source', choose 'source').
Printing instructions:
To print the manual:
1. With the manual file open, follow your printer's instructions and print the pages you need.
English language manual
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Frequently Asked Questions
Frequently Asked Questions
1.
What does the "Designed for Windows" logo signify?
The "Designed for Windows" logo means your Philips monitor fulfills the requirements and recommendations of
the PC9x (97, 98, or 99) System Design Guide and passes stringent WHQL tests.
2.
What is USB?
Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software
and bus bandwidth) required by peripherals. USB makes necessary resources available without user
intervention. Its three main benefits are:
● USB eliminates "Case angst," the fear of removing the computer case to install circuit board cards - that
often require adjustment of complicated IRQ settings -- for add-on peripherals.
● USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port
devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera,
for example) and a joystick. More and more peripherals for multimedia computers come on the market
every day. With USB, up to 127 devices can run simultaneously on a computer.
● USB permits "hot plug-in." No need to shut down, plug in, reboot and run set up to install peripherals. No
need to go through the reverse process to unplug a device. Bottom line: USB transforms today's
"Plug-and-Pray" into true Plug-and-Play!
3.
What is a USB hub?
Think of USB hub as a extension of USB ports. Normally, the PC provides only one or two USB ports. To
connect additional USB devices, you need a USB hub.
4.
What is Philips Monitors USB hub solution?
Increasingly, monitors include USB hub functionality. But not all users need or want a USB hub. To give users
freedom of choice, Philips provides an optional USB hub (type number PCUH411). The USB hub consists of
two parts that are normally connected: one is functional, the other aesthetic. The aesthetic element is a
removable cover. With the cover removed, the USB hub can be attached to the base or pedestal of monitor.
The attached USB hub can be rotated to any position around the monitor's base. With this innovative Philips
solution, your USB hub is always within reach for convenient connection and disconnection of USB peripherals.
5.
Where can I buy a USB hub for my Philips monitor?
Philips provides an optional USB hub (type number: PCUH411) which can be attached to the base or pedestal
of Philips monitors. Contact your dealer/reseller for details.
6.
What models are Mac compatible?
All listed Philips monitors are Mac compatible. BUT, you may need an adapter to connect the monitor to your
Mac system. Please contact your dealer/reseller for details.
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Frequently Asked Questions
7.
What is TCO?
TCO is a Swedish abbreviation for the Swedish Confederation of Professional Employees.
8.
What is MPR?
MPR is a Swedish abbreviation for the Swedish National Board of Measurement and Testing.
9.
What are the differences between MPRII, TCO92, TCO95, and TCO99?
In the general hierarchy of standards, TCO99 is the highest level of certification. Next is TCO95, which is
"better" than TCO92, which, in turn, is better than MPRII. Below, we compare the standards in each category.
Emissions:
MPRII: Set low emission rules for visual displays.
TCO92: Imposed more stringent standards than MPRII.
TCO95: Further toughened TCO92 rules.
TCO99: Delineated even more severe standards and test procedures than TCO95.
Safety:
MPRII: No requirement.
TCO92/95/99: All set requirements.
Energy Saving:
MPRII: No requirement.
TCO92: Standby mode < 30W, Off mode < 8W
TCO95: Standby mode < 30W, Off mode < 8W
TCO99: Standby mode < 15W, Off mode < 5W
Visual Ergonomics:
MPRII: No requirement.
TCO92: No requirement.
TCO95: Set ergonomic rules including minimum contrast level, flicker and jitter.
TCO99: Tightened TCO95 rules.
Ecology:
MPRII: No requirement.
TCO92: No requirement.
TCO95: Set general ecological standards including recycling preparation, environmental policy and
environmental certification.
TCO99: Further tightened TCO95 norms.
10. How do I enable the energy saving function?
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Frequently Asked Questions
Go to 'My Computer' and select 'Control Panel' followed by 'Monitor Control.' Select "All default selection' and
choose your Philips monitor model from the default driver list. Plug and Play will automatically enable the EPA
tick box for you. In DOS or Windows 3.1, you must first make sure your PC supports power saving.
11. What is refresh rate?
"Refresh rate" describes the number of times an entire screen is vertically scanned each second. In other
words: If a monitor's refresh rate is 85 Hz, its screen is refreshed - or vertically scanned - 85 times per second.
A higher the refresh rate means better image stability and less flicker. A high refresh rate helps users who work
long hours in front of a monitor avoid eye fatigue and stress. To change the refresh rate, go into "Start/Settings
/ Control Pannel / Display / Properties / Setting/Advance/Adaptor" Windows settings of the computer, the
monitor will automatically adjust itself to the video card.
12. Why does the picture on the screen appear to flicker?
A low refresh rate or electrical interference typically causes flickering in the picture. Possible solutions include
the following:
● Verify that the proper drivers are installed for your video card·
● Make sure that all electrical devices (such as mobile phones) are at least 1m from the monitor
● Place the monitor in another physical location away from electrical interference
● Adjust the refresh rate to 75hz or higher.
13. How do I adjust my monitor's resolution?
Available resolutions are determined by the capabilities of your video card and graphic driver. Under Windows
'95, you may select the desired available resolution through the 'Display properties/Settings' menu.
14. How can I adjust the size, position and rotation of my screen?
Depending on the model you own, you can use your CustoMax Software, On Screen Display (OSD) or control
knobs located on the monitor.
15. What if I get lost when making monitor adjustments?
Simply press OK button then select "Reset to factory settings" to restore all settings.
™
16. What is LightFrame ?
™
LightFrame is a Philips technology breakthrough which offers a unique and revolutionary solution for boosting
TM
a monitor 's brightness and sharpness. With LightFrame , the user experiences TV quality performance for
video or photos without deterioration to the monitor 's performance in windows used for other applications.
™
17. How does LightFrame work?
™
LightFrame consists of a software application and an Integrated Circuit (IC) embedded in the monitor.
Together, they boost brightness and sharpness in a user defined window or screen area. Unique LightFrame
TM
technology dramatically improves photo and video display quality.
™
18. Why is LightFrame important to me?
™
With LightFrame , selected Philips monitors deliver TV quality video and photo display while maintaining
monitor performance for text-based applications. The result is that movies and other video are brighter and
livelier; photos are more vibrant and lifelike.
19. Will anyone else have this?
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Frequently Asked Questions
™
LightFrame was invented, developed and patented by Philips. It is a unique feature that you will find
exclusively in Philips monitors.
™
20. Will LightFrame shorten the life of a monitor?
™
No. Extensive testing has confirmed LightFrame does not adversely affect monitor life. Today's
state-of-the-art Philips monitors employ improved phosphors and are designed for high light output.
™
LightFrame normally highlights photos and videos. Though the peak brightness of the highlighted area is
strongly increased, the average brightness - a determining factor for cathode deterioration - is not normally
increased. In any case, a special Automatic Beam Limiter (ABL) circuit keeps a monitor 's maximum average
brightness within acceptable levels.
™
21. I get a message warning that my monitor 'may not support LightFrame '. I am certain my monitor
does. What is wrong?
™
Only a Philips driver can determine if your monitor is equipped with LightFrame ; a generic Windows driver
cannot. Install the special Philips driver that came with your monitor. If the warning continues to flash after your
TM
Philips driver is installed, ignore the message. LightFrame will function properly.
™
22. What will happen when my system is no longer connected to a LightFrame enabled monitor - for
example, when I take my notebook on the road?
™
Philips exclusive LightFrame feature requires the combined operation of hardware that resides in your
monitor and software installed on your system. It only works when a monitor with built-in hardware receives
TM
commands from system software. Without both the LightFrame hardware equipped monitor and system
™
software, the LightFrame does not function.
23. What is "XtraSpace Design" (XSD)?
XSD stands for XtraSpace Design, a Philips breakthrough that reduces a CRT display device's footprint. Philips
XSD monitors combine the world's smallest front-to-back footprint with excellent front of screen performance.
24. How did Philips achieve XtraSpace Design?
Philips achieved this breakthrough in reduced footprint CRT display devices through short depth tubes and a
focused design process that squeezed every excess millimeter out of XSD monitor desk space requirements.
25. What is Philips monitors' solution for audio?
Not all users need multimedia capabilities. To give users freedom of choice, Philips provides an optional
Multimedia Base (type number: 6G3B10). The Multimedia Base replaces the easily removable standard
pedestal of the monitor.
26. Which models can be incorporated with the Multimedia Base?
The following models can be incorporated with the Multimedia Base: 109B20, 107B20, 105B20, 105B21,
109S20, 107S20, 107S21, 105S20, 105S21.
27. What are Philips Multimedia Base's specifications?
See detailed Multimedia Base specifications on the product information page.
28. Why is a Multimedia Base better than separate speakers?
The major advantage of the Multimedia Base is its minimal space requirements. In fact, it hardly uses any extra
space at all: monitor depth and width are unchanged. Only the monitor's height is increased by only 3
centimeters.
29. Where can I buy a multimedia base to incorporate with my Philips monitor?
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Frequently Asked Questions
Please contact your dealer/reseller for details.
30. What does Auto Calibrate do?
It makes your monitor perform better and last longer. As a monitor becomes older, brightness gradually
deteriorates and its colors change. This well-known process effects all monitors. Eventually after a number of
years, the monitor's brightness deteriorates to below 50% of its original value. At this stage, the usable life of a
monitor is considered ended. Auto Calibrate regularly readjusts color temperature and luminance to their
original values.
31. How does Philips Auto Calibrate feature benefit me?
With Auto Calibrate, it takes a monitor's luminance 33 percent longer to deteriorate to the 50 percent level that
marks the end of a display device's useful life. Thanks to Auto Calibrate, a monitor with a normal life of 10,000
hours, for example, would last for 13,300 hours, a full one third longer.
32. How does Auto Calibrate work?
During the calibration process, different predefined black and white images are displayed on thescreen. The
beam currents of the red, green and blue cannon are accurately measured and compared to the original values
stored in the monitor. By readjusting gain values of the individual cannons, deviation is reduced to zero. Default
values are stored during production. If the user sets a new color temperature, this new value is saved as the
new default value.
33. When should calibration be performed?
The calibration process takes less than six seconds. During this period, different specific images are displayed.
After the process is finalized, the original image is redisplayed. Constant re-calibration is not required.
Calibration should be performed after the monitor is warmed up. Auto Calibration takes place when a monitor
receives a signal indicating an imminent switch to its sleep mode/stand-by mode.
34. Which models of Philips monitors are equipped with Auto Calibrate feature?
Auto Calibrate is currently available in the new 201P, 201B and 109P.
35. The Main Menu displays OSD MAIN MENU LOCKED . Pressing the front control panels hasno
effect. How can I unlock this function?
Press and hold the OSD menu key for about 10 seconds until picture displays "OSD MAIN MENU
UNLOCKED"
36. My screen shows NO SYNC INPUT , how can I get rid of this?
Check the following for possible solutions:
● Bent pins on the video cable
● Make sure the computer is turned on
● Ensure the VGA Cable is properly connected
● Ensure the BNC/D-Sub connector on the rear of the monitor is in the correct position, newer models
have this option in the On Screen Display under Input Signal Selection.
● Video card may be not be a VESA standard (try the monitor with another computer)
37. Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please contact your
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Frequently Asked Questions
computer manufacturer for details on how to lower resolution for your operating system.
38. What is Moiré? Why does my monitor have this wavy phenomenon?
Moiré is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is repetitive
and superimposed on the screen as ripple images. These are a few suggestions to help reduce or minimize the
effects:
● Some monitors have a Moiré cancellation feature, activate it to the on position or adjust the Moiré
cancellation function via the OSD on the monitor.
● Change resolution to the recommended standard for the specific monitor size.
● Change Window viewing pattern/scheme to a pattern where the Moiré is less visible.
● Change horizontal and vertical size to optimize the reduction of the Moiré effect.
39. What is CustoMax?
CustoMax is proprietary Philips software that allows user to control parameter (e.g. Size, Color, Geometry) in
place of the buttons on the front of the monitor. To install and run the CustoMax software, you must have a
USB compatible system and have a USB connection at the rear of your monitor.
40. My monitor appears to be missing one or more colors. How do I correct this?
● If the OSD menu is also missing a color, please contact service for details
● Set color temperature to 9300 color coordination
● Check the video cable for any bent pins
● Video card could be defective (try the monitor with another computer).
41. When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a relatively loud noise.
Please be aware that many models will not degauss more than once within any given time period (up to 10
minutes). This is due to the unit having a temperature sensitive resistor. While the unit is degaussing, the
resistor increases in value with heat and once it reaches a certain temperature, the resistance will rise and
prevent voltage from reaching the degaussing coil. This is what stops the degausser, and this device's
resistance will decrease as it cools back off, enabling the degauss function to operate again. This is an
intentional design and is an industry standard, not just for Philips monitors. Please be aware that not all models
in the Philips range has this manual degauss function. Some models are built with an auto degauss feature
which automatically degausses the monitor when it is switched on.
42. How do I adjust the picture on the screen?
Please perform the following to correct the picture image:
● Reset your monitor via the OSD menu
● Adjust the Horz (width) and/or Vert size (height) in the OSD
● Change monitor timing to work at the recommended resolution
43. The edge of the picture on the screen appears to be distorted. How can I correct this?
Please perform the following to correct the picture image:
● A magnetic or electrical interference typically causes poor geometry in the picture. Place the monitor in a
different physical location
● Reset the monitor to the factory preset via the OSD menu
● Access the Geometry Menu in the OSD of the Monitor and perform the necessary adjustments
● Change the monitor timing to the recommended resolution
44. The picture appears too dim. How can I correct this?
Adjust Brightness and/or Contrast via the monitor 's OSD. Some models have a Video Input Select
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Frequently Asked Questions
under Advanced Controls in the monitor 's OSD. Most computers require it to be set at .7V.
Please review the following for possible solutions:
● If the OSD menu is also dim, please contact service for repair
● Reset the monitor via the OSD menu
● Change the color temperature settings to 9300 color coordination via the OSD menu
● Set the Contrast to maximum level (100) and Brightness to middle level (50)
Video card could be defective (try the monitor with another computer)
45. I have noticed two thin horizontal lines on the screen of my Philips monitor. Is this normal?
This phenomenon can occur with Philips 107P, 109P and 201P monitors and is normal. Your monitor is using
an Aperture Grille, which consists of fine vertical wires to align the electron beams with the phosphors on the
screen. To prevent these vertical wires from vibrating and to keep them properly aligned with the picture tube,
two horizontal damper wires are required. These are located on one-third and on two-third from the top of the
screen. The result is that you will see two very thin horizontal lines over your screen since the two wires are
casting a slight shadow on the screen surface. You will find these wires (line) in any monitor from Philips and
other brands using the Aperture Grille technology.
46. How can I increase the color display of my monitor?
The amount of video memory your video card holds determines the amount of colors that can be displayed on
your computer screen. To get the most out of your video card, you will need to either install the latest drivers
onto your computer or upgrade the video cards memory. Please check with your computer or video card
manufacturer for further details.
47. Why is there no picture on my monitor?
● Check the wall socket for power. Verify that there is power by connecting another product.
● Ensure the power cable is correctly attached to both the wall socket and the monitor.
● Check that the power button is switched on.
● Unplug the monitor for approx. 1 minute and plug it in again. Switch the monitor back on.
48. Why is there no picture on my monitor even though the power LED is yellow/amber?
● Reboot your computer while holding the Ctrl key on your computer. If you see any picture during the
boot procedure, please verify the settings of your video card (for Windows go to Control Panel and select
Display).
● Check that the video cable is not damaged, bent or that any of the pins in the connector are damaged
(please be aware that all VGA connectors have one missing pin). If damaged, replace with a new cable.
● Check that the cable is attached correctly to the computer.
● Press any key on the keyboard to wake-up the computer from power saving mode.
49. Why is there no picture on my monitor even though the power LED is green?
● Verify the Contrast and Brightness setting of the monitor. First press and hold the 5 button to increase
Contrast and then press and hold the 4 button to increase Brightness. These buttons are located on the
front of your monitor.
● Press both the 5 button and the OK button at the same time to switch input A|B.
● Try and repeat step 48 above.
50. Why does the picture disappear after I press the on/off button quickly?
This is a unique Philips feature designed to preserve the life of your monitor. Please allow 5 seconds between
powering off and on your monitor, your picture will then be restored.
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Frequently Asked Questions
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Troubleshooting
Troubleshooting
Common Problems
Having trouble? Something not working? Before calling for help, try these suggestions.
Having this
Check these items
problem?
● Make sure the Power cable is plugged into the power outlet and
back of the monitor.
No Picture
● Power button on top of the monitor should be in the ON position.
(Power LED not lit)
● Disconnect the monitor from the power outlet for about one
minute.
● Make sure the computer is turned on.
● Make sure the monitor cable is properly connected to your
No Picture
computer.
(Power LED is yellow)
● Check to see if the monitor cable has bent pins.
● The Energy Saving feature may be activated
● Make sure the Brightness and Contrast controls are set correctly.
● Make sure the monitor cable is properly connected to your
No Picture
computer.
(Power LED is green)
● Check to see if the monitor cable has bent pins.
● Make sure the computer Power button is on.
● Make sure the monitor cable is properly connected to your
Screen doesn't show
computer. (Also refer to the Quick Start Guide).
when you turn on the
monitor
● Check to see if the monitor cable has bent pins.
● Make sure the computer is turned on.
No color or intermittent
color
● If you are using a non-VESA-DDC standard video card, turn the
DDC1 / 2B feature Off.
● The picture may need degaussing.
Color appears blotchy
● Remove any nearby magnetic objects.
● Face the monitor toward the East for the best picture quality.
● Check the Color Temperature.
Missing one or more
colors
● Make sure the monitor cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
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Troubleshooting
● Adjust the Brightness and Contrast controls.
Dim Picture
● Check your video card and it's owner's manual instructions for it
may be a non-VESA-DDC Standard card.
● Adjust the Horizontal and/or Vertical Size.
Picture is too large or too
small.
● Adjust the Zoom.
Edges of the picture are
not square.
● Adjust the geometry.
● Eliminate the use of a video extension cable and/or video switch
Picture has a double
image.
box.
● Face the monitor toward the East for the best picture quality.
● Check to make sure Moiré is switched off.
Picture is not sharp.
Unstable Picture
● Adjust Sync Input.
● Increase your refresh rate.
Problem with On Screen
Display
● Refer to the instructions and troubleshooting information in that
chapter.
For further assistance, refer to the Consumer Information Centers list to contact your local Philips
distributor.
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Regulatory Information
Regulatory Information
TCO '99 Information
• TCO '99 : Available on 105S, 105B, 107S, 107T, 107B, 107P, 109S, 109B, 109P, 201B, and 201P.
Congratulations! You have just purchased a TCO '99 approved and
labeled product! Your choice has provided you with a product
developed for professional use. Your purchase has also contributed to
reducing the burden on the environment and also to the further
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the
adaptation of goods and services to the environment. The main problem, as far as computers and other
electronics equipment are concerned, is that environmentally harmful substances are used both in the
products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of
electronics equipment, most of these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are important
from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of
electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing
emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running
continuously and thereby consumes a lot of energy.
What does labeling involve?
This product meets the requirements for the TCO'99 scheme which provides for international and
environmental labeling of personal computers. The labeling scheme was developed as a joint effort by the
TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The
Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy
Administration).
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Regulatory Information
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric
and magnetic fields, energy consumption and electrical and fire safety.
The environmental demands impose restrictions on the presence and use of heavy metals, brominated and
chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must
be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be
adhered to in each country where the company implements its operational policy.
The energy requirements include a demand that the computer and/or display, after a certain period of
inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to
reactivate the computer shall be reasonable for the user.
Labeled products must meet strict environmental demands, for example, in respect of the reduction of
electric and magnetic fields, physical and visual ergonomics and good usability.
Below you will find a brief summary of the environmental requirements met by this product. The complete
environmental criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): [email protected]
Current information regarding TCO'99 approved and labeled products may also be obtained via the
Internet, using the address: http://www.tco-info.com/
Environmental Requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is
to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of
flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants
are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing
bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including
reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame
retardants have been found in human blood and researchers fear that disturbances in fetus development
may occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not
contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the
printed circuit boards since no substitutes are available.
Cadmium**
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99
requirement states that batteries, the color-generating layers of display screens and the electrical or
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Regulatory Information
electronics components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in
high doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It also
demands that mercury is not present in any of the electrical or electronics components associated with the
labeled unit.
CFCs (freons)
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture
and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs
break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on
earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence.
Lead**
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous
system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement permits the inclusion
of lead since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.
Energy Star Declaration
PHILIPS
107X2*
This monitor is equipped with a function for saving energy which supports the VESA Display Power
Management Signaling (DPMS) standard. This means that the monitor must be connected to a
computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.
Time settings are adjusted from the system unit by software. From indicated inactivity to Power Saving
Position A2, the total time must not be set to more than 70 minutes.
NUTEK
VESA State
ON
LED Indicator
Green
Power Consumption
< 73 W
Normal operation
Power Saving
Suspend
Yellow
< 3 W
Position A1
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Regulatory Information
Power Saving
Position A2
OFF
Yellow
< 3 W
®
As an ENERGY STAR Partner, PHILIPS has determined that this product meets
®
the ENERGY STAR guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for quite a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer
device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or
excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
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Regulatory Information
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de
class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon
à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences
qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer
des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir
l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce
qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur
pourrait essayer de corriger la situation en prenant les mesures suivantes:
● Réorienter ou déplacer l'antenne de réception.
● Augmenter la distance entre l'équipement et le récepteur.
● Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
● Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de
conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
EN 55022 Compliance (Czech Republic Only)
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Regulatory Information
VCCI Notice (Japan Only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for
Information technology equipment. If this equipment is used near a radio or television receiver in a domestic
environment, it may cause radio Interference. Install and use the equipment according to the instruction
manual.
Class B ITE
MIC Notice (South Korea Only)
Class B Device
Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
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Regulatory Information
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
All equipment that works together (computer, monitor, printer, and so on) should have the same power
supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection
device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply
socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of
standards PN-93/T-42107 and PN-89/E-06251.
North Europe Information
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Regulatory Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
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Regulatory Information
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch
Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme
hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der
Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle
your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your local Philips
dealer.
Information for UK only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
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Regulatory Information
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362
5A,A.S.T.A. or BSI approved type.
3. Refit the fuse cover.
If the fitted plug is not suitable for your socket
outlets, it should be cut off and an appropriate
3-pin plug fitted in its place.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
Note: The severed plug must be destroyed to
avoid a possible shock hazard should it be
inserted into a 13A socket elsewhere.
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")
1. The GREEN AND YELLOW wire must be
connected to the terminal in the plug which is
marked with the letter "E" or by the Earth symbol
or coloured GREEN or GREEN AND
YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter "N" or
coloured BLACK.
3. The BROWN wire must be connected to the
terminal which marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
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Regulatory Information
the lead - not simply over the three wires.
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Other Related Information
Other Related Information
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a
maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a
maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set rated minimum 5 A, 250 V ( for units set at 230V ) or 10A, 125V (for units set at 115V). The
Cord Set should have the appropriate safety approvals for the country in which the equipment will be
installed.
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The OSD Controls
The OSD Controls
BRIGHTNESS
To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the light
coming from the screen. A 50% brightness is recommended.
1) Press the
or
button on the monitor. The BRIGHTNESS window appears.
2) Press the
or
button to adjust the brightness.
3) When the brightness is adjusted to the level desired, stop pressing the
or
button and after three
seconds the BRIGHTNESS window will disappear with the new adjustment saved.
After the BRIGHTNESS window has disappeared, to continue to the CONTRAST
window, follow the steps under CONTRAST.
Smart
Help
CONTRAST
To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the light and
dark areas on the screen. A 100% contrast is recommended.
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The OSD Controls
1) Press the
or
button on the monitor. The CONTRAST window appears.
2) Press the
or
button to adjust the contrast.
3) When the contrast is adjusted to the level desired, stop pressing the
or
button and after three
seconds the CONTRAST window will disappear with the new adjustment saved.
After the CONTRAST window has disappeared, to continue to the MAIN CONTROLS,
follow the steps under LANGUAGE
Smart
Help
LANGUAGE
The ON SCREEN DISPLAY shows its settings in one of five languages. The default is English, but you can
select French, Spanish, German, or Italian.
1) Press the
highlighted.
button on the monitor. The MAIN CONTROLS window appears. LANGUAGE should be
2) Press the
button again. The LANGUAGE window appears.
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The OSD Controls
3) Press the
or
button until the desired language is highlighted.
4) Press the
CONTROLS will be highlighted...
After returning to MAIN CONTROLS . . .
button to confirm your selection and return to MAIN CONTROLS window. CLOSE MAIN
. . . to continue to INPUT SIGNAL SELECTION, press the
button until INPUT
Smart
SIGNAL SELECTION is highlighted. Next, follow steps 3 - 5 under INPUT SIGNAL
SELECTION.
Help
. . . to exit completely, press the
button
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The OSD Controls
INPUT SIGNAL SELECTION (Not available in all models)
INPUT SIGNAL SELECTION determines what you see on the screen. The default setting is INPUT A, but if
the video input signal is different that the output signal, you may want to change it to INPUT B.?
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until INPUT SIGNAL SELECTION is highlighted.
3) Press the
button. The INPUT SIGNAL SELECTION window appears.
4) Press the
5) Press the
or
button to highlight INPUT B or INPUT A.
button to confirm your selection and return to the MAIN CONTROLS window. CLOSE
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The OSD Controls
MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
. . . to continue to ZOOM, press the
steps 3 - 5 under ZOOM.
button until ZOOM is highlighted. Next, follow
Smart
Help
. . . to exit completely, press the
button
ZOOM
ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow the steps
below.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ZOOM is highlighted.
3) Press the
button. The ZOOM window appears.
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The OSD Controls
4) Press the
5) Press the
or
button to adjust ZOOM.
button to confirm your selection and return to the MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST HORIZONTAL, press the
button until ADJUST
Smart
HORIZONTAL is highlighted. Next, follow steps 3 - 7 under ADJUST HORIZONTAL.
Help
. . . to exit completely, press the
button
ADJUST HORIZONTAL
ADJUST POSITION under ADJUST HORIZONTAL shifts the image on your screen either to the left or right.
Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST HORIZONTAL
expands or controls the image on your screen, pushing it out toward the left and right sides or pulling it in
toward the center.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST HORIZONTAL is highlighted.
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The OSD Controls
3) Press the
button. The ADJUST HORIZONTAL window appears. POSITION should be highlighted.
4) Press the
or
button to move the image to the left or right.
5) When the position is adjusted, press the
to highlight SIZE.
button to return to MAIN CONTROLS window, or press the
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The OSD Controls
6) To adjust the horizontal size, press the
or
button.
7) When the size is adjusted, press the
CONTROLS will be highlighted.
button to return to MAIN CONTROLS window. CLOSE MAIN
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST VERTICAL, press the
button until ADJUST
Smart
VERTICAL is highlighted. Next, start with step 3 under ADJUST VERTICAL and follow
the directions.
Help
. . . to exit completely, press the
button
ADJUST VERTICAL
ADJUST POSITION under ADJUST VERTICAL shifts the image on your screen either up or down. Use this
feature if your image does not appear centered. ADJUST SIZE under ADJUST VERTICAL expands or
controls the image on your screen, pushing it out toward the top or bottom or pulling it in toward the center.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST VERTICAL is highlighted.
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The OSD Controls
3) Press the
button. The ADJUST VERTICAL window appears. POSITION should be highlighted.
4) Press the
or
button to move the image up or down.
5) When the position is adjusted, press the
to highlight SIZE.
button to return to MAIN CONTROLS window, or press the
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The OSD Controls
6) To adjust the vertical size, press the
or
button.
7) When the size is adjusted, press the
CONTROLS will be highlighted.
button to return to MAIN CONTROLS window. CLOSE MAIN
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST SHAPE, press the
button until ADJUST SHAPE is
Smart
highlighted. Next, start with step 3 under ADJUST SHAPE and follow the directions.
Help
. . . to exit completely, press the
button
ADJUST SHAPE
ADJUST SIDE CURVE
ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options. These
two options are PINCUSHION and BALANCED pincushion. Note: use these features only when the picture
is not square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
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The OSD Controls
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
button. The SIDE CURVE window appears. PINCUSHION should be highlighted.
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4) Press the
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The OSD Controls
5) To adjust the pincushion, press the
or
button.
6) When the pincushion is adjusted, press the
to return to the ADJUST SHAPE window.
button to highlight BALANCED or press the
button
7) To adjust the balanced pincushion, press the
or
button.
button to return to the ADJUST SHAPE
8) When the balanced pincushion is adjusted, press the
window. BACK TO MAIN WINDOWS will be highlighted.
9) Press the
button to return to the MAIN CONTROLS window, or press the
button until ADJUST
SIDE ANGLES is highlighted.
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The OSD Controls
After returning to MAIN CONTROLS . . .
...to continue to ADJUST SIDE ANGLES, start with step 5 under ADJUST SIDE
ANGLES and follow the directions.
Smart
...to exit completely, press the
button twice.
Help
...to adjust only the BALANCED pincushion, follow steps 1 - 4 above, then press the
button, and follow steps 7 - 9.
ADJUST SIDE ANGLES
ADJUST SIDE ANGLES under ADJUST SHAPE allows you to adjust two of the five preset options. These
two options are TRAPEZOID and PARALLELOGRAM. Note: use these features only when the picture is not
square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
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The OSD Controls
4) Press the
5) Press the
button to highlight ADJUST SIDE ANGLES.
button. The SIDE ANGLES window appears. TRAPEZOID should be highlighted.
6) To adjust the trapezoid, press the
or
button.
7) When the trapezoid is adjusted, press the
button to return to the ADJUST SHAPE window.
button to highlight PARALLELOGRAM or press the
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The OSD Controls
8) To adjust the parallelogram, press the
or
button.
9) When the parallelogram is adjusted, press the
BACK TO MAIN WINDOWS will be highlighted.
button to return to the ADJUST SHAPE window.
10) Press the
button to return to the MAIN CONTROLS window, or press the
button until ROTATE
IMAGE is highlighted.
After returning to MAIN CONTROLS . . .
...to continue to ROTATE IMAGE, start with step 5 under ROTATE IMAGE and follow
the directions.
Smart
...to exit completely, press the
button twice.
Help
...to adjust only the PARALLELOGRAM, follow steps 1 - 4 above, then press the
button, and follow steps 7 - 9.
ROTATE IMAGE (Not available in all models)
ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These two
options are PINCUSHION and BALANCED pincushion. Note: use this feature only when the picture is not
square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
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The OSD Controls
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
arrow until ROTATE IMAGE is highlighted.
4) Press the
5) Press the
button. The ROTATE IMAGE window appears. ROTATE should be highlighted.
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The OSD Controls
6) To adjust the rotation, press the
or
button.
7) When the rotation is adjusted, press the
MAIN CONTROLS should be highlighted.
button to return to the ADJUST SHAPE window. BACK TO
8) Press the
button to return to MAIN CONTROLS.
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST COLOR, press the
button until ADJUST COLOR is
Smart
highlighted. Next, start with step 3 under ADJUST COLOR and follow the directions.
Help
...to exit completely, press the
button twice.
ADJUST COLOR
Your monitor has three preset options you can choose from. The first option is for GENERAL USE, which is
fine for most applications. The second option is for IMAGE MANAGEMENT, which includes projects such as
desktop publishing, viewing a DVD from your DVD player or pictures on the World Wide Web, and playing
video games. The third option is for PHOTO RETOUCH, which is for working with pictures you have
imported into your computer and want to alter. When you select one of these options, the monitor
automatically adjusts itself to that option. There is also a fourth option, USER PRESET, which allows you to
adjust the colors on your screen to a setting you desire.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST COLOR is highlighted.
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The OSD Controls
3) Press the
button. The ADJUST COLOR window appears.
4) Press the
or
button to highlight 9300K for GENERAL USE, 6500K for IMAGE MANAGEMENT,
5500K for PHOTO RETOUCH, or USER PRESET.
5) Once you have highlighted GENERAL USE, IMAGE MANAGEMENT, or PHOTO RETOUCH, press the
button to confirm you selection and return to the MAIN CONTROLS window. CLOSE MAIN
CONTROLS will be highlighted.
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The OSD Controls
6a) If USER PRESET is highlighted, press the
button to highlight RED. Next, press the
button to highlight GREEN. Next, press the
or
button to adjust the color red.
6b) When finished with RED, press the
to adjust the color green.
or
button
6c) When finished GREEN, press the
adjust the color blue.
button to highlight BLUE. Next, press the
or
button to
6d) When all adjustments are complete, press the
button to confirm your adjustments and return to the
MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS. . .
. . . to continue to RESET TO FACTORY SETTINGS, press the
button until
Smart
RESET TO FACTORY SETTINGS is highlighted. Next, start with step 3 under RESET
TO FACTORY SETTINGS.
Help
. . . to exit completely, press the
button.
RESET TO FACTORY SETTINGS
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The OSD Controls
RESET TO FACTORY SETTINGS returns everything in all the windows to factory presets.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until RESET TO FACTORY SETTINGS is highlighted.
3) Press the
4) Press the
button. The RESET TO FACTORY SETTINGS window appears.
or
button to select YES or NO. NO is the default. YES returns all settings to their
original factory adjustments.
5) Press the
button to confirm your selection and return to the MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
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The OSD Controls
After returning to MAIN CONTROLS . . .
. . . to continue to EXTRA CONTROLS, press the
button until EXTRA
Smart
CONTROLS is highlighted. Next, start with step 3 under EXTRA CONTROLS.
Help
. . . to exit completely, press the button.
EXTRA CONTROLS
DEGAUSS
EXTRA CONTROLS is a set of three features, including DEGAUSS. Degaussing removes electromagnetic
build up that may distort the color on your screen.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlighted.
3) Press the
4) Press the
button. The EXTRA CONTROLS window appears. MOIRE will be highlighted.
button to highlight DEGAUSS.
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The OSD Controls
5) To degauss your screen, press the
button. Your screen will be degaussed, then the MAIN
CONTROLS window will reappear. CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST MOIRE, press the
button until EXTRA CONTROLS is
Smart
highlighted. Next, start with step 3 under EXTRA CONTROLS, ADJUST MOIRE.
Help
. . . to exit completely, press the
button.
ADJUST MOIRE (Not available in all models)
EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern arising
from the interference between two superimposed line patterns. To adjust your moire, follow the steps below.
Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be affected.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the DOWN CURSOR button until EXTRA CONTROLS is highlighted.
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The OSD Controls
3) Press the
button. The EXTRA CONTROLS window appears. ADJUST MOIRE will be highlighted.
4) Press the
button. The ADJUST MOIRE window appears. HORIZONTAL will be highlighted.
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The OSD Controls
5) To adjust the horizontal moire, press the
or
button.
6) When the horizontal moire is adjusted, press the
button to highlight VERTICAL.
7) To adjust the vertical moire, press the
or
button.
button to return to the EXTRA CONTROLS window.
8) When the vertical moire is adjusted, press the
BACK TO MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
Smart
. . . to exit completely, press the
button.
Help
Turn on LightFrame (Not available in all models)
EXTRA CONTROLS is a set of three features, including LIGHTFRAME. This feature allows the user to turn
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The OSD Controls
on the LIGHTFRAME function to activate in full screen mode.
1) Press
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlight.
2) Press the
3) Press the
4) Press the
button. The EXTRA CONTROLS window appears. ADJUST MOIRE will be highlighted.
button until LIGHTFRAME is highlighted.
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The OSD Controls
5) Pess the
button. LIGHTFRAME will be activated.
6) Press the
button to highlight BACK TO MAIN CONTROLS. Press
button to go back to MAIN
CONTROLS. Press
button again to exit the OSD.
CLOSE MAIN CONTROLS
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F1rst Choice Warranty
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter any
difficulties while installing or using this product, please contact Philips directly to benefit
from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a
swap model on-site within 48 hours of your call being received.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.philips.com
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International Guarantee
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the highest
quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and
replacement parts irrespective of the country where it is repaired during a period of 12 months from date of
purchase. This international Philips guarantee complements the existing national guarantee obligations to
you of dealers and Philips in the country of purchase and does not affect your statutory rights as a
customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance
with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and production number of the product.
The Philips guarantee may not apply if:
● the documents have been altered in any way or made illegible;
● the model or production number on the product has been altered, deleted, removed or made illegible;
● repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
● damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guarantee in the case where modifications become
necessary in order for the product to comply with local or national technical standards which apply in
countries for which the product was not originally designed and/or manufactured. Therefore always check
whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the
event you require service whilst in another country a dealer address can be given to you by the Philips
Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant
part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully
before contacting your dealer. If you have questions which your dealer cannot answer or any related
Website: http://www.philips.com
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United States Guarantee
LIMITED WARRANTY
(Computer Monitor)
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*
*Product will be exchanged with a new or renewed to original specifications unit within two business days
for the first year. This product must be shipped in at your expense for service during years two and three.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing
that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep
both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period. When the
warranty on the original product expires, the warranty on all replaced and repaired products and parts also
expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
● labor charges for installation or setup of the product, adjustment of customer controls on the product,
and installation or repair of antenna systems outside of the product.
● product repair and/or part replacement because of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer Electronics.
● reception problems caused by signal conditions or cable or antenna systems outside the unit.
● a product that requires modification or adaptation to enable it to operate in any country other than the
country for which it was designed, manufactured, approved and/or authorized, or repair of products
damaged by these modifications.
● incidental or consequential damages resulting from the product. (Some states do not allow the
exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This
includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)
● a product used for commercial or institutional purposes.
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United States Guarantee
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by Philips Consumer
Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local
Philips service organization will attempt to provide service (although there may be a delay if the appropriate
spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.
customers only) or (903) 242-4804.
Before Requesting Service...
Please check your owner's manual before requesting service. Adjustments of the controls discussed there
may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or (903) 242-4804
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, are limited in duration to the duration of this express
warranty. But, because some states do not allow limitations on how long an implied warranty may last, this
limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its
authorized service centers.
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or
implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not
liable under any circumstances for any direct, indirect, special, incidental or consequential damages,
howsoever incurred, even if notified of the possibility of such damages.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
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United States Guarantee
This warranty gives you specific legal rights. You may have other rights which vary from state/province to
state/province.
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter
any difficulties while installing or using this product, please contact Philips directly to
benefit from your Philips F1rst Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48 hours of your call being received
within the first year of purchase. If you have any problems with your monitor within
the second or third year of purchase, we will repair it after it has been sent to the
service provider at your expense and returned to you within five working days, free of
charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.philips.com
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