Model Number
PIF-275-19
wireless
™
pet containment system
receiver collar
operating guide
Please read thIs eNtIre guIde beFore begINNINg
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Not for use with aggressive dogs. Do not use
this product if your dog is prone to aggressive
behavior. Aggressive dogs can cause severe
injury or death to their owners and others. If
you are not sure that this product is right for
your dog, please talk to your veterinarian or a
certified trainer.
®
• This PetSafe Wireless Pet Containment
®
System is NOT a solid barrier. The system is
designed to act as a deterrent to remind pets
by Static Correction to remain in the boundary
established. It is important that you reinforce
training with your pet on a regular basis. Since
the tolerance level to Static Correction varies
®
from pet to pet, Radio Systems Corporation
CANNOT guarantee that the system will, in
all cases, keep a pet within the established
boundary. Not all pets can be trained to avoid
crossing the boundary! Therefore, if you have
reason to believe that your pet may pose a
danger to others or harm himself if he is not
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kept from crossing the boundaries, you should
®
NOT rely solely upon the PetSafe Wireless
®
Pet Containment System to confine your pet.
®
Radio Systems Corporation shall NOT be
liable for any property damage, economic loss
or any consequential damages, sustained as a
result of any animal crossing the boundary.
• Proper fit of the collar is important. A collar
worn for too long or made too tight on the
pet’s neck may cause skin damage. Ranging
from redness to pressure ulcers; this condition
is commonly known as bed sores.
- Avoid leaving the collar on the dog for more
than 12 hours per day.
- When possible reposition the collar on the
pet’s neck every 1 to 2 hours.
- Check the fit to prevent excessive pressure;
follow the instructions in this manual.
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- Never connect a lead to the electronic
collar; it will cause excessive pressure on
the contacts.
- When using a separate collar for a lead,
don’t put pressure on the electronic collar.
- Wash the dog’s neck area and the contacts
of the collar weekly with a damp cloth.
- Examine the contact area daily for signs of
a rash or a sore.
- If a rash or sore is found, discontinue use of
the collar until the skin has healed.
- If the condition persists beyond 48 hours,
see your veterinarian.
- For additional information on bed sores and
pressure necrosis, please visit our website.
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These steps will help keep your pet safe and
comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some
pets are sensitive to contact pressure. You may
find after some time that your pet is very tolerant
of the collar. If so, you may relax some of these
precautions. It is important to continue daily
checks of the area. If redness or sores are found,
discontinue use until the skin has fully healed.
• You may need to trim the hair in the area of
the Contact Points. Never shave the dog’s
neck; this may lead to a rash or infection.
• Always remove your dog’s Receiver Collar
before performing any Transmitter testing.
• If you use a collar and leash for training, be
sure the extra collar does not put pressure on
the contact points.
• Never remove power from the system when
the collar is on the pet. This may activate the
Receiver Collar.
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®
Thank you for choosing PetSafe brand. You and your
pet deserve a companionship that includes memorable
moments and a shared understanding together. Our
products and training tools promote a lifestyle of
protection, teaching, and love — essentials that influence
memories for a lifetime. If you have any questions about
our products or training your pet, please visit our website
at 1-800-732-2677.
To get the most protection out of your warranty, please
By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call
the Customer Care Center, we will be able to help you
®
faster. Most importantly, PetSafe will never give or sell
your valuable information to anyone. Complete warranty
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How the System Works
®
®
The PetSafe Wireless Pet Containment System has been proven
safe, comfortable, and effective for pets over 8 pounds. The system
works by transmitting a radio signal up to 90 feet in all directions.
You temporarily define the Pet Area with Boundary Flags for a
visual aid in training your pet. Your pet wears a Receiver Collar with
Contact Points that touch his neck, and, once trained, is allowed to
roam freely in the Pet Area. When your pet reaches the Boundary
Zone, the Receiver Collar gives a warning beep before delivering
a safe Static Correction through the Contact Points to get his
attention until he returns to the Pet Area.
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Operating Guide
Prepare the Receiver Collar
Your Receiver Collar comes with short Contact
A
Points. Long Contact Points for pets with long
or thick hair are available through our Customer
Care Center at 1-800-732-2677. Tighten the
Contact Points using the Test Light Tool (A)
one-half turn beyond finger tight. Check the
tightness weekly.
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To Insert and Remove the
Receiver Collar Battery
Note: Do not install the battery while the
Receiver Collar is on your pet.
B
C
This Receiver Collar utilizes a replaceable
®
PetSafe battery (RFA-67). This unique battery
is designed to make battery replacement
easier and increase water protection.
To insert the battery, align the symbols on the
battery (arrow) and Receiver Collar (triangle)
(B). Use the edge of the Test Light Tool (B) to
turn the battery clockwise until the arrow lines
up with the lock symbol on the housing.
To remove the battery, turn the battery counter-clockwise using the
edge of the Test Light Tool (C). DO NOT attempt to cut into or pry open
the battery. Be sure to discard the used battery properly.
®
A replacement PetSafe battery (RFA-67) can be found at many retailers.
Contact the Customer Care Center at 1-800-732-2677 or visit our web
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To Set the Static Correction Level
Read all steps before attempting to set the Static
Correction Level.
D
1. Remove the clear plastic cover with the edge
of the Test Light Tool to expose the Correction
Level Button (D).
2. With the battery installed, press the Correction
Level Button and release when the Receiver LED
Indicator Light lights up (E).
3. The Receiver LED Indicator Light will emit
a series of flashes representing the Static
Correction Level.
E
4. Increase the Static Correction Level by pressing
and releasing the Correction Level Button within
5 seconds of the previous series of flashes.
5. After setting the Static Correction Level, replace
the cover to protect the Correction Level
Button. The Static Correction levels increase in
strength from 1 to 6. Pushing the Correction
Level Button while the Receiver Collar is on
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level 6 will cause the Receiver Collar to revert to level 1. Refer to
the Function and Response Table to choose the Static Correction
level that best fits your pet. The Receiver Indicator Light acts as a
low battery indicator. The light will flash every 4 to 5 seconds when
battery replacement is required.
Battery Contact Verification
Remove Receiver Collar from your pet. Press the button and verify
that the LED light illuminates. If the LED light does not come on
remove the battery. Locate the metal tabs in the battery well. Gently
lift the tabs to ensure that the battery will make good contact.
Replace the battery into the Receiver Collar. Press the button and
check that the LED light illuminates.
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Function and Response Table
Static
Indicator Light
Response
Correction Receiver Collar Function
Level
Temperament of Pet
1 Flash
1
2
3
4
5
6
No Static Correction, Tone Only Initial Training Mode
Low Static Correction Timid
Medium-Low Static Correction Timid or Average
Medium Static Correction Average Energy
Medium-High Static Correction Average or High Energy
2 Flashes
3 Flashes
4 Flashes
5 Flashes
6 Flashes
High Static Correction
High Energy
Flashes once every
4 to 5 seconds
Indicates Low Battery
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Fit the Receiver Collar
Important: The proper fit and placement of your Receiver Collar is
important for effective training. The Contact Points must have direct
contact with your pet’s skin on the underside of his neck.
See important safety information on pages 4-6.
To assure a proper fit, please follow these steps:
F
1. Make sure that the battery is not installed in
the Receiver Collar.
2. Start with your pet standing comfortably (F).
3. To make it easier to hear the warning tone,
place the Receiver Collar on your pet with
the logo side of Receiver facing up.
4. Center the Contact Points underneath
your pet’s neck, touching the skin.
You may need to trim the hair in the area of
the Contact Points. Never shave the dog’s
neck; this may lead to a rash or infection.
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5. Check the tightness of the Receiver
Collar by inserting one finger
G
H
between the end of a Contact Point
and your pet’s neck. The fit should be
snug but not constricting (G).
6. Allow your pet to wear the collar for
several minutes then recheck the
fit. Check the fit again as your pet
becomes more comfortable with the
Receiver Collar.
7. Trim the collar as follows (H):
a. Mark the desired length of the
Receiver Collar with a pen. Allow
for growth if your pet is young or grows a thick winter coat.
b. Remove the Receiver Collar from your pet and cut off
the excess.
c. Before placing the Receiver Collar back onto your pet,
seal the edge of the cut collar by applying a flame along
the frayed edge.
8. Put battery in Receiver Collar.
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To Re-Thread the Collar
The slide buckle prevents
the collar from becoming
loose around your pet’s
neck.
Slide Buckle
Ridges
The ridges must be facing
up; the collar will slip if it is
not properly threaded.
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Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant to cross
it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar. Put your
pet in a car that is within the Pet Area and drive him
out of the Pet Area.
Option 2: Replace the Receiver Collar with a
regular collar and leash. Walk your pet out of the
Pet Area while giving a command such as “OK”
at a specific place of the Boundary Zone (the end
of your driveway, sidewalk, etc.). Always leave the
Pet Area with a leash at this place and your pet
will associate leaving the Pet Area only on a leash,
only at this place, and only with a person. You may
initially need to convince your pet to leave the Pet Area with a food
treat and lots of praise.
Note: You may also carry your pet out of the Pet Area.
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®
Please refer to your PetSafe Wireless Pet Containment System
Operating and Training Guide for a complete list of Frequently Asked
Troubleshooting
The Receiver Collar • Check that the Transmitter is plugged into
is not beeping or
administering a
Static Correction.
a working 120-volt outlet, turned on, the
Power Light is on, and the Transmitter
controls are set at your desired settings.
• Check Receiver battery to make sure it is
installed properly.
• When replacing the battery, do so while
standing within 5-10 feet of the Transmitter.
• Re-Synchronize the System. (Page 22)
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The Receiver
Collar is beeping
everywhere.
• Check that the Transmitter is plugged
into a working standard 120-volt outlet,
turned on, the Power Light is on, and the
Transmitter controls are set at your desired
settings.
• Bring Receiver Collar while standing within
5-10 feet of the Transmitter to reset.
• Re-Synchronize the System. (Page 22)
The Receiver
• Make sure the Static Correction Level is set
at 2 or above.
• Test the Receiver Collar with the Test Light.
• If the Test Light flashes, check the fit of the
Receiver Collar.
Collar is beeping
but my pet is not
responding to the
Static Correction.
• Trim your pet’s fur where the Contact
Points touch the neck and/or purchase long
Contact Points by contacting the Customer
Care Center at 1-800-732-2677.
• Increase the Static Correction Level.
• Repeat training steps to reinforce training.
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My pet reacts
strongly to the
Static Correction
and has become
fearful.
• Lower the Static Correction Level.
• Make sure you are in control of the situation
when your pet receives his first Static
Corrections (have him on a leash attached
to a separate, non-metallic collar) and lead
him into the Pet Area and praise him. If your
pet remains fearful, suspend training and
start again the next day. Make sure to end
all training sessions on a positive note with
lots of praise and play.
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Make sure the Receiver Collar battery is
properly installed, the Static Correction level is
set at 2 or greater, and the Test Light Contacts
are touching the Contact Points (I).
I
Test Light Instructions
1. Make sure the Receiver Collar battery is
properly installed. Set the Correction Level
to 2 or above.
2. Hold the Test Light Contacts to
J
K
the Contact Points (I).
3. Walk toward the Boundary
Zone holding the Receiver
collar at your pet’s neck level (J)
until the Test Light flashes (K).
Save Test Light for future testing.
Pet
Area
Note: If the Test Light does not flash, install a new battery and re-test.
If Test Light still does not flash, contact the Customer Care Center at
1-800-732-2677.
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Re-synchronize the System
1. Remove the Receiver Collar from your pet.
2. Remove the battery from the Receiver Collar. Discharge all power
by holding the correction level button down until the LED is no
longer illuminated.
3. At the transmitter, move the Boundary Switch from the low to the
high position.
4. Slowly adjust the Boundary Control Dial up to 8, down to 1 and
then back to the #4 position.
5. Standing within 5-10 feet of the Transmitter, reinsert the battery
into the Receiver Collar.
6. Test the Boundary and verify operation by walking out into the Pet
Area until your Receiver Collar responds. (With the Transmitter set
to 4, it should activate approximately 40-50 feet away).
Once you are confident that the system is working, reset the
Transmitter controls to the original setting.
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Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance
without modification of the terms, conditions and notices
contained herein. Usage of this Product implies acceptance of all
such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is
desired. The specific temperament of your pet may not work with
this Product. If you are unsure whether this is appropriate for your
pet, please consult your veterinarian or certified trainer.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training
device is not intended to harm, injure or provoke. Using this
Product in a way that is not intended could result in violation of
Federal, State or local laws.
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4. Limitation of Liability
®
In no event shall Radio Systems Corporation be liable for any
direct, indirect, punitive, incidental, special or consequential
damages, or any damages whatsoever arising out of or connected
with the use or misuse of this Product. Buyer assumes all risks
and liability from the use of this Product.
5. Modification of Terms and Conditions
®
Radio Systems Corporation reserves the right to change the
terms, conditions and notices under which this Product is offered.
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Compliance
USA/Canada
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance
with the instruction guide, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a practical installation. If this equipment causes harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Contact the Customer Care Center at 1-800-732-2677.
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This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation
of the device.
Unauthorized changes or modifications to the equipment, not approved
®
by Radio Systems Corporation, could result in not meeting compliance
with FCC or IC regulations and void the user’s authority to operate the
equipment.
Australia
This device complies with the applicable EMC requirements specified
by the ACMA (Australian Communications and Media Authority).
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Customer Care International
USA & Canada - Tel: 800-732-2677
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608
Monday - Friday 7:30 AM - 5 PM
New Zealand - Tel: 0800 543 054
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty.
Details of the warranty applicable to this product and its terms can be
®
addressed envelope to PetSafe Ltd. Redthorn House, Unit 9, Chorley
West Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL,
United Kingdom.
Perchlorate Battery
Perchlorate Material – special handling may apply.
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®
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
1-800-732-2677
Protected by US Patents 6,879,300;
6,921,089; 7,142,167 and D515,027.
400-1423
©2006 Radio Systems Corporation
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