I N S T A L L A T I O N
Endura®
DVR5300 Series
Digital Video Recorder
C1629M-F (3/08)
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Frame Rate Notice Regarding User-Selected Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
User Supplied Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Application Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Equipment Placement and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unpacking the DVR5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Serial Number Label Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hard Drive Array Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing Hard Drive Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting ENC5300 Series Video Encoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting Video Encoders to the DVR5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting Serial PTZ Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Powering Up the DVR5300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Unit Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Unit Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Appendix A: Expanding Video Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing a Single SEB5100 Unit (Cable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing Multiple SEB5100 Units (Switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing Additional SEB5100 Units (Existing Switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Appendix B: Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Appendix C: Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Appendix D: Installing an Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Appendix E: Replacing the Operating System Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Appendix F: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power Supply Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
C1629M-F (3/08)
3
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List of Illustrations
Major Package Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hard Drive Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessory Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rack Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Security Network with a DVR5348, ENC5316s, and NET5301Ts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Security Network with a DVR5324, ENC5308s, and CM9700 Matrix Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpacking the DVR5300 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Serial Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Fastening Mounting Brackets to Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Assembling a Support Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Inserting Cage Nuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Attaching Support Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Attaching Rack Rail Spacers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mounting the DVR5300 into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Tightening the Thumbscrews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Opening the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Drive Bay Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Hard Disk Drive Carrier Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Checking Hard Disk Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rear Panel Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting ENC5300s to a DVR5300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Network Cable Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Star (CM9760-CDU-T) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
RJ-45 Pin Assignments to CM9760-CDU-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Front Panel Layout (Without Bezel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Front Bezel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Opening the Front Bezel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting a DVR5300 Directly to an SEB5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting a DVR5300 to Multiple SEB5100 Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Operating the Latching Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Removing the Hard Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the Hard Drive Carrier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Releasing the Power Supply Latching Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Removing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting a UPS to a DVR5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the Operating System Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
37
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List of Tables
E
DVR5348/ENC5300 USB Connectors and Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DVR5324/ENC5300 USB Connectors and Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
RJ-45 Pin Assignments to CM9760-CDU-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting the DVR5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
C1629M-F (3/08)
5
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Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this
equipment under Federal Communications Commission’s rules.
In order to maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation with non-approved
equipment or unshielded cables is likely to result in interference to radio and television reception.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Video Quality Caution
FRAME RATE NOTICE REGARDING USER-SELECTED OPTIONS
Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality
modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture
quality can be degraded by either lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution
may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second,
which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event
not being recorded by the system.
Judgment as to the suitability of the products for users’ purposes is solely the users’ responsibility. Users shall determine the suitability of the
products for their own intended application, picture rate and picture quality. In the event users intend to use the video for evidentiary purposes in
a judicial proceeding or otherwise, users should consult with their attorney regarding any particular requirements for such use.
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Description
The DVR5300 Series digital video recorder (DVR) represents a whole new concept in enterprise digital video recording solutions. It is one of the
recording components of Endura®, Pelco’s most advanced integrated video security system. The DVR represents the state of the art in scalability,
performance, expandability, and reliability. It is ideally suited for mission-critical, enterprise surveillance applications.
The DVR5300 Series recorder is capable of continuous, scheduled, alarm/event, and motion recording. Pre- and post-alarm recording is also
available. All recording is fully programmable on a per-channel basis. The unit maximizes storage efficiency using EnduraStor™, a time- and
priority-based system that identifies data to be removed when stored video reaches a predefined age. With EnduraStor, users no longer have to
compromise on recorded frame rates to save on storage costs. EnduraStor gives users the ability to retain full frame rate recorded video for a
user-defined period of time and then reduce the frame rate to save on storage costs.
Designed with reliability in mind, the DVR5300 Series provides performance enhancement and fault tolerance by employing RAID 5 (Redundant
Array of Independent Disks level 5) disk management across as many as 12 hard drives. The DVR incorporates two RAID 5 controllers, each
managing six hard drives.
NOTE: The DVR5300 Series recorder supports hot-swappable hard drives in case of failure; it does not support hot hard drive expansion.
Dual redundant, hot-swappable power supplies add another layer of reliability to the unit. Support for matrix-enabled failover rounds out the
reliability aspects of the DVR5300.
Diagnostics are systemized with other Endura products and can be reported to the Endura system. Administrators can view the status of
individual components in realtime, thereby preventing failures.
Together with the Pelco ENC5300 Series USB multichannel video recorder, the DVR5300 supports control of pan/tilt/zoom (PTZ) cameras.
It supports Pelco D, Pelco P, and Coaxitron® protocols. With Coaxitron, the DVR receives commands from a Pelco controller and transmits those
commands to the PTZ device through the ENC5300. With the Pelco D and Pelco P protocols, the DVR transmits those commands directly to the
PTZ device over a serial connection.
With its modular design, you can connect up to three ENC5300 Series units to each DVR5300 for a maximum of 24 or 48 analog video inputs per
DVR5300 (depending on model). You can also mix NET5301T or other Endura video recorders with the ENC5300 units for a total of 24 or 48
analog and IP video inputs per DVR5300 (depending on model).
Video can be monitored and played back from the CM9700 Series (CM9760/9770/9780) matrix using the optional CM9700MDD-EVS, a WS5000
Endura workstation, or a VCD5000 video console display.
The DVR5300 Series integrates seamlessly with Pelco’s integrated security products to create a robust, secure, and expandable security
platform.
FEATURES
•
Supports up to 24 or 48 Cameras at 30 Images per Second (ips) at 4CIF Resolution
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Supplies up to 32 Simultaneous Playback Streams and up to 10 Simultaneous Queries
Expandable Storage Capacity Using Pelco’s Storage Expansion Boxes (SEB5100 Series)
Plug-and-Play Configuration
Data Authentication at Time of Recording
Output Viewable on up to 32 Individual Workstations
Records Video, Audio, and Data Streams for Every Channel
EnduraStor Storage Management System
Hot-Swappable Hard Drives and Power Supplies
Fault Tolerance and Performance Enhanced Through Use of RAID 5
Redundant Power Supplies
Storage Locking
Fully Compatible with Pelco’s Integrated System Architecture
System Diagnostics and Error Logging
Full Over-the-Network Remote Control and Administration
DVR Failover
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MODELS
Input
Streams
Internal
Storage
Video
Storage
Models
Drives
DVR5324-1500
DVR5324-3000
DVR5324-6000
DVR5324-9000
DVR5348-1500
DVR5348-3000
DVR5348-6000
DVR5348-9000
24
24
24
24
48
48
48
28
6*
6*
12
12
6*
6*
12
12
1.5 TB
3.0 TB
6.0 TB
9.0 TB
1.5 TB
3.0 TB
6.0 TB
9.0 TB
1.16 TB
2.32 TB
4.65 TB
6.98 TB
1.16 TB
2.32 TB
4.65 TB
6.98 TB
*All six-drive models include six empty hard drive carriers.
OPTIONAL ACCESSORIES
ENC5316
16-channel USB video encoder, up to three ENC5300 units per DVR5300 Series unit
ENC5308
8-channel USB video encoder, up to three ENC5300 units per DVR5300 Series unit
SEB5100 Series
Each SEB5100 Series storage expansion box adds 1.5 TB to 6.0 TB of external storage to any DVR5300 digital video
recorder. Up to eight units can be connected to a DVR5300 for a maximum of 42.8 TB of available video storage.
Internal
Storage
Video
Storage
Models
Drives
SEB5100-1500
SEB5100-3000
SEB5100-6000
SEB5100-9000
6*
6*
12
12
1.5 TB
3.0 TB
6.0 TB
90 TB
1.16 TB
2.32 TB
4.65 TB
6.98 TB
*All six-drive models include six empty hard drive carriers.
When connected to a DVR5300, all SEB5100 models fully support diagnostics and monitoring.
NVR5000PS
HD5000-250
HD5000-500
HD5000-750
HDD1500UP
Replacement power supply for DVR5300, NVR5100, and SEB5100 Series units
Replacement 250 GB hard drive and carrier for DVR5300, NVR5100, and SEB5100 Series units
Replacement 500 GB hard drive and carrier for DVR5300, NVR5100, and SEB5100 Series units
Replacement 750 GB hard drive and carrier for DVR5300, NVR5100, and SEB5100 Series units
Video storage upgrade kit for units with six empty hard drive carriers; includes six 250 GB hard drives and carriers; adds 1.5 TB to
DVR5300, NVR5100, and SEB5100 Series units
HDD3000UP
Video storage upgrade kit for units with six empty hard drive carriers; includes six 500 GB hard drives and carriers; adds 3.0 TB to
DVR5300, NVR5100, and SEB5100 Series units
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Before You Begin
Endura is a network system that requires a continuous amount of bandwidth to transmit true, live video. Therefore, always include your network
administrator when planning and installing Endura components.
You will also need the following:
•
•
Pelco-approved Endura certification
Access to an Endura network
–
–
that is an active, Gigabit Ethernet network that supports the full Internet Protocol suite,
that is configured with at least one ENC5300 Series USB multichannel video encoder or any Endura video encoder with at least one
camera,
–
–
that is configured with at least one WS5000 Endura workstation, and
that is configured with at least one SM5000 System Manager.
NOTE: These network requirements represent the minimum standard for a small Endura-capable security network. Please consult the Endura
Network Design Guide to make sure your network is properly configured. Your system may be different and may require additional hardware,
software, and network resources.
PARTS LIST
Qty
Description
1
DVR5300 Series digital video recorder
1
Hard drive pack:
6-drive (1.5 TB//3.0 TB/9.0 TB) models:
6
6
Filled hard drive carriers, numbered Drive 1 through Drive 6
Empty hard drive carriers, numbered Drive 7 through Drive 12
12-drive (6.0 TB/9.0 TB) models:
12 Filled hard drive carriers, numbered Drive 1 through Drive 12
1
1
Accessory pack:
6
2
3
1
1
1
1
Power cords (two USA standard, two European standard, and two UK standard)
Front bezel keys
USB 2.0 cables (one red, one yellow, one blue)
Sheet, ENC5300 identification labels (USB)
Disposable wrist strap
Operating system drive security tool
RJ-45 straight cable for serial PTZ
Rack mount kit (included with accessory pack):
Chassis mounting brackets with handles and thumbscrews (installed)
12 Screws, 10-32 x 0.25-inch, Phillips pan head (six for each bracket) (installed)
2
2
8
8
4
2
Adjustable support rail sets (each set includes one front-mounting rail and one rear-mounting rail)
Screws, 8-32 x 0.375-inch, Phillips truss head (four for each support rail)
Screws, 10-32 x 0.5-inch, Phillips flat head (two for each front rail, two for each rack rail spacer)
Screws, 10-32 x 0.75-inch, Phillips pan head (two for each rear rail)
Rack rail spacers
14 Cage nuts, 10-32
3
1
1
3
Product serial number labels (attached to unit)
DVR5300 Series Installation manual (C1629M)
Safety instructions
Hard drive inserts
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USER SUPPLIED PARTS
In addition to the standard tools and cables required for a video security installation, you will need to provide the following items:
Power source (110 to 220 VAC)
Phillips screwdriver (if mounting the unit into a rack)
Cat5e (or better) cable and connectors for connecting the DVR5300 to the Endura network
•
•
•
PACKAGE CONTENTS
The following diagrams show the contents of the three boxes. When installing the DVR5300, refer to these diagrams.
SHIPPING BOX
DVR5300
ACCESSORY PACK
HARD DRIVE PACK
SAFETY INSTRUCTIONS
INSTALLATION MANUAL
HARD DRIVE INSERT
Figure 1. Major Package Components
HARD DRIVE INSERTS
HARD DRIVE PACK
- OR -
DRIVE 1 - DRIVE 12
(12-DRIVE MODELS)
DRIVE 1 - DRIVE 6
DRIVE CARRIER 7 - DRIVE CARRIER 12
(6-DRIVE MODELS)
Figure 2. Hard Drive Pack
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ACCESSORY PACK
FRONT BEZEL KEY SECURITY TOOL DISPOSABLE
2 EA.
1 EA.
WRIST STRAP
RACK MOUNT KIT
1 EA.
USA STANDARD
POWER CORD
(110 VAC)
EUROPEAN
UK
USB 2.0 CABLE
RJ-45 STRAIGHT
USB STICKERS
STANDARD POWER
CORD (220 VAC)
2 EA.
STANDARD POWER
CORD (250 VAC)
2 EA.
3 EA.
CABLE
1 EA.
1 EA.
2 EA.
Figure 3. Accessory Pack
REAR MOUNT RAIL
2 EA.
FRONT MOUNT RAIL
2 EA.
RACK MOUNT KIT
CHASSIS MOUNTING
BRACKETS
SHOWN ACTUAL SIZE
PHILLIPS PAN
HEAD SCREW,
10-32 X 0.25-INCH
12 EA.
PHILLIPS TRUSS
PHILLIPS FLAT
PHILLIPS PAN
HEAD SCREW,
10-32 X 0.75-INCH
4 EA.
CAGE NUT,
10-32
14 EA.
RACK RAIL
SPACER
2 EA.
HEAD SCREW,
8-32 X 0.375-INCH
8 EA.
HEAD SCREW,
10-32 X 0.5-INCH
8 EA.
(INSTALLED)
Figure 4. Rack Mount Kit
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APPLICATION SCENARIOS
This section illustrates two possible application scenarios featuring the DVR5300 Series digital video recorder.
Figure 5 shows a DVR5348 digital video recorder with two ENC5316 USB multichannel video encoders. It includes NET5301T video encoders
(up to 16) in a hybrid digital and analog recording environment. This configuration uses a single Ethernet switch.
NOTE: In this scenario, the NET5301Ts must all be in the same VLAN as the DVR5300.
WS5000
SM5000
VCD5000
GIGABIT SWITCH
KBD5000
DVR5348
USB
NET5301T
SEB5100
UP TO 16
ENC5316 #1
ENC5316 #2
UP TO 16
UP TO 16
Figure 5. Security Network with a DVR5348, ENC5316s, and NET5301Ts
IMPORTANT NOTE. PLEASE READ. The network implementations in this document are shown as general representations only and are not
intended to show detailed network topologies. Your actual network will differ, requiring changes or perhaps additional network equipment to
accommodate the systems as illustrated. Please contact your local Pelco representative to discuss your specific requirements.
Figure 6 shows a DVR5324 digital video recorder with three ENC5308 USB multichannel video encoders. This configuration incorporates a matrix
switch for displaying both live and playback video. This configuration also requires a CM9700MDD-EVS to interface playback video to the matrix.
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CM9760-KBD
LIVE/PLAYBACK
CM9700 SERIES
SERIAL
GIGABIT
SWITCH
WS5000
CM9700MDD-EVS
CPU
LIVE/
PLAYBACK
MONITOR
ENC5308 (UP TO 3)
MATRIX BAY
DVR5324
SM5000
Figure 6. Security Network with a DVR5324, ENC5308s, and CM9700 Matrix Switch
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Equipment Placement and Rack Mounting
UNPACKING THE DVR5300
The DVR5300 Series digital video recorder ships with two smaller boxes as shown in Figure 7. One contains the hard drive pack. The other
contains the accessory pack.
WARNING: Due to the unit’s weight and size, do not unpack the DVR5300 without the help of another person.
SAFETY INSTRUCTIONS
INSTALLATION MANUAL
HARD DRIVE PACK
ACCESSORY PACK
DVR5300
Figure 7. Unpacking the DVR5300 Series
To unpack the DVR5300:
1. Remove the boxes marked HARD DRIVE PACK and ACCESSORY PACK.
2. Use a cloth or pad to protect the workbench or other flat surface.
3. With the help of another person, lift the DVR5300 out of its box and onto the protected surface.
PRODUCT SERIAL NUMBER LABEL PLACEMENT
Product serial number labels help identify your system and its factory configuration in the event that your DVR5300 or its components require
service.
Two labels citing your product’s serial number are attached to your DVR5300. One large label is attached to the DVR5300’s rear panel. A smaller
label is attached to the front panel of the unit, behind the bezel.
Because rack mounting and other installation options may obscure the factory-applied labels, a third label is provided for you to attach to your
product documentation or other product location that will not be obscured by installation.
To use this label:
1. Locate the small label on the top panel of your DVR5300, attached with a yellow sticker that reads, “Extra serial number labels: remove
prior to installation.”
2. Remove the yellow sticker.
3. Peel away the backing of the small label and attach it to this installation manual, other product documentation, or an unobscured product
location.
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PRODUCT LABEL
Figure 8. Product Serial Number Label
RACK MOUNTING
The DVR5300 mounts into an industry-standard 19-inch (48 cm) equipment rack. The DVR5300 occupies 3 RU (rack units) of vertical rack space
(5.25 inches or 13.3 cm). The hardware necessary to mount the DVR5300 into a rack is supplied with the unit.
The rack must meet the following requirements:
•
•
•
•
19-inch (48 cm) EIA-310-D compliant (rear column required)
Rack column depth: 24 to 30 inches (61 to 76 cm)
Column-mounting hole provisions: 10-32 UNF-2B threaded holes or square window holes on front and rear columns
Door systems are acceptable. Front doors must have at least 2 inches (5.1 cm) between the DVR5300 front bezel and the inside of the door.
Rear doors may only be used on rack columns that are more than 26 inches (66 cm) deep.
WARNINGS:
•
•
•
Secure the front and rear screws to the support rails.
Make sure the DVR5300 is level.
Slots and openings in the cabinet provide ventilation to prevent the unit from overheating. Do not block these openings. Never place
the unit near or over a radiator or heat register. When placing the unit in a rack, be sure to provide proper ventilation.
To install the DVR5300 in a rack:
1. If chassis mounting brackets are not attached: Attach one chassis mounting bracket to each side of the DVR5300. Use six 10-32 x 0.25-inch
Phillips pan head screws for each bracket.
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ATTACH BRACKETS
(6) SCREWS
10.32 X 0.25-INCH
PHILLIPS PAN HEAD
Figure 9. Fastening Mounting Brackets to Chassis
2. Attach one front-mount rail to one rear-mount rail. Make sure the rails are mounted back to back, as shown in Figure 10. Depending on rack
depth, use either three or four 8-32 x 0.375-inch Phillips truss head screws for each rail set. Leave the screws loose until step 9.
(4) SCREWS
8-32 X 0.375-INCH
PHILLIPS TRUSS HEAD
Figure 10. Assembling a Support Rail
3. Repeat step 2 for the other rail set.
4. If you are installing the unit into a square-hole rack: Insert 14 cage nuts into the square-hole rack as shown in Figure 11. Align the bottom
cage nuts on the front racks with the bottom cage nuts on the rear racks. Then align the top cage nuts on the rear racks with lowest of the
top cage nuts on the front racks.
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CAGE NUT
CAGE NUT
ALIGN
ALIGN
FRONT-MOUNT RAIL
REAR-MOUNT RAIL
Figure 11. Inserting Cage Nuts
5. Attach one support rail assembly to the equipment rack in the desired location (refer to Figure 12):
NOTE: The support rail assemblies are identical and may be used on either the right or left side of the rack.
a. Position the ear of the front-mount rail against the front of the equipment rack. Align the top and bottom holes in the ear of the rail
with the threaded holes (or cage nuts) in the rack.
b. Using two 10-32 x 0.5-inch Phillips flat head screws, attach the ear of the rail to the front of the rack. Insert the screws from the
outside of the rack, pointing toward the back of the rack.
c. Adjust the rails to the correct depth of the equipment rack by sliding the rear-mount rail to the back of the equipment rack.
d. Position the ear of the rear-mount rail against the rear exterior of the equipment rack. Align the top and bottom holes in the ear of the
rail section with the threaded holes (or cage nuts) in the equipment rack.
e. Using two 10-32 x 0.75-inch Phillips pan head screws, attach the ear of the rail to the rear of the rack. Insert the screws from the
outside of the rack, pointing toward the front of the rack.
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RACK FRONT
RACK REAR
(4) SCREWS
10-32 X 0.5-INCH
PHILLIPS FLAT HEAD
(4) SCREWS
10-32 X 0.75-INCH
PHILLIPS PAN HEAD
FRONT-MOUNT RAIL
REAR-MOUNT RAIL
Figure 12. Attaching Support Rails
6. Repeat step 5 for the second support rail assembly.
a. Position the bottom hole of the spacer above the ear of the front-mount rail.
b. Insert two 10-32 x 0.5-inch Phillips flat head screws into the spacer, one in the top hole and one in the bottom hole. Leave the middle
hole empty; the top thumbscrew on the DVR5300 will use it.
c. Tighten the two screws to secure the spacer to the rack.
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(2) SCREWS
10-32 X 0.5-INCH
PHILLIPS
FLAT HEAD
SPACER
Figure 13. Attaching Rack Rail Spacers
8. Repeat step 7 for the second spacer.
9. Tighten the 8-32 x 0.375-inch Phillips truss head screws that were attached to the front- and rear-mount rails in steps 2 and 3.
10. Place the unit onto the mount rails by sliding the chassis brackets onto the rails. This step may require two people to lift and slide the unit
into place. The unit should slide in and out of the rack easily.
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WARNING: When sliding out the DVR5300, be careful not to let the unit fall out of the rack.
Figure 14. Mounting the DVR5300 into the Rack
11. After the unit is in place, tighten the two thumbscrews to secure the unit to the rack.
THUMBSCREW
Figure 15. Tightening the Thumbscrews
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Hard Drive Array Installation
All DVR5300 Series recorders use RAID 5 to maximize fault tolerance and enhance disk-access performance. The unit incorporates two RAID 5
controllers; each manages an independent storage array of six drives. If one drive fails, the unit continues operating and signals the operator that
the drive failed and should be replaced.
INSTALLING HARD DRIVE CARRIERS
After you have securely mounted the DVR5300, you will install 12 hard drive carriers into the front of the chassis. Each hard drive is already
mounted in its own drive carrier so that you can easily insert and remove a hard drive, even while the unit is operating.
WARNING Each hard drive has been preconfigured for a specific drive bay in the DVR5300. If you do not install them in their proper
locations, the RAID arrays will be corrupted and the unit will not record.
NOTE: You must install all hard drive carriers before you apply power to the DVR5300. All six-drive models (1.5 TB/2.4 TB/3.0 TB) include six
empty hard drive carriers that you must also install. The drive status indicator is not included on empty drive carriers.
To install the hard drive carriers into the front of the unit:
1. Make sure you protect the unit and its components, which are susceptible to damage from improper handling and electrostatic discharge
(ESD). Refer to the Safe Handling Instructions of Hard Drives (C2668M) for additional savety instructions when handling a hard drive.Unlock
and open the bezel cover.
Figure 16. Opening the Front Bezel
2. Identify the drive bay for each hard drive carrier. The drive bays and drive carriers are numbered from 1 to 12 (refer to Figure 17 below and
1
2
3
4
5
6
7
8
9
10
11
12
Figure 17. Drive Bay Assignment
On 12-drive models (6.0 TB/9.0 TB), carriers 1 through 12 contain hard drives.
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On six-drive models (1.5 TB/3.0 TB), carriers 1 through 6 contain hard drives. Carriers 7 through 12 do not contain hard drives, but should be
installed to maintain proper air circulation in the unit.
Upgrade kits are available that increase the unit capacity of the six-drive models by 1.5 TB or 3.0 TB. Each upgrade kit includes six filled
hard drive carriers. Contact Pelco’s Product Support for more information (refer to Appendix F: Troubleshooting on page 43 for contact
information).
3. Install the first hard drive carrier as follows:
WARNING: The hard drive carrier fits into the unit only one way. If you have difficulty inserting a carrier, remove it and check its
orientation.
a. Orient the drive carrier so that the drive status indicator is pointing up.
b. Align the tapered ends of the carrier rails with the correct drive slot opening.
c. Slide the drive carrier gently into the unit. Make sure the carrier snaps into place.
DRIVE STATUS INDICATOR
DRIVE NUMBER LABEL
Figure 18. Hard Disk Drive Carrier Installation
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4. Make sure the hard drive carrier has been installed correctly. Without squeezing the spring-loaded release tabs, gently pull the plastic front
cover of the carrier away from the chassis. If the carrier does not pull out, the drive is secure.
Figure 19. Checking Hard Disk Drive Carrier
5. Repeat steps 3 and 4 for each drive carrier.
6. Close and lock the bezel cover.
NOTE: During operation, monitor the unit status indicator lights to make sure that all drives are operating properly. In case of failure, system
alarms and error messages will also display on WS5000 Endura workstations and VCD5000 video console displays.
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Connections
Familiarize yourself with the DVR5300 rear panel before connecting any equipment to the unit.
ᕡ
ᕢ
ᕣ
ᕤ
ᕥ
ᕦ
ᕧ
ᕨ
ᕩ
Figure 20. Rear Panel Layout
ì
Primary Power Supply
Secondary Power Supply
Power Supply Status Indicators
ENC5300 USB Ports
Reserved
r
s
t
u
Primary Network Connector
î
ï
ñ
ó
Secondary Network Connector
Serial Camera Control Connector (RJ-45)
USB 2.0 Port (for UPS)
CONNECTING POWER
The DVR5300 is equipped with two hot-swappable power supplies. These autoranging power supplies adapt automatically to voltages between
100 VAC and 240 VAC (50/60 Hz).
You should also install an uninterruptible power supply (UPS) (not supplied). UPS devices maintain a limited amount of backup battery power in
case the main power fails. Refer to Appendix D: Installing an Uninterruptible Power Supply (UPS) on page 41 for more information.
NOTE: Connect each power supply to a different branch circuit. This ensures optimal performance, reduces possible video loss, and reduces
power leakage to a safe level.
To connect power to the DVR5300:
1. Connect one of the supplied US, European, or UK standard power cords to the back of the primary power supply’s power connector.
2. Connect the other end of this power cord to the appropriate power source.
3. Connect the other supplied US, European, or UK standard power cord to the back of the secondary power supply’s power connector.
4. Connect the other end of this power cord to the appropriate power source.
When connected, the power supply status indicators glow solid red. As soon as the unit starts, the indicators glow solid green. During operation,
if either indicator is dark or glows red, there is a problem with the power supply (refer to Appendix F: Troubleshooting on page 43 for more
information).
NOTE: Do not power up any DVR5300 system component (ENC5300, network, camera control) until you have connected all components.
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CONNECTING ENC5300 SERIES VIDEO ENCODERS
You can connect up to three ENC5300 Series video encoders to the DVR5300 Series digital video recorder. A DVR5300 can record up to 24 or 48
video inputs, depending on model. These inputs can be recorded from attached ENC5300 Series video encoders as well as other
Endura-compatible video encoders or cameras on the same VLAN.
Three of the four USB ports on the DVR5300 rear panel correspond to a specific set of video inputs from ENC5300 units. You can mix ENC5316
and ENC5308 units on the same DVR5300. Any unused video streams can be associated with other Endura-compatible video encoders or
cameras.
Each DVR5300 includes three different colored USB cables and a matching set of colored stickers. Use them on the DVR5300 and ENC5300 rear
panels to match each ENC5300 to its specific video inputs.
Table A and Table B show the assigned video inputs for each ENC5316 and ENC5308 by USB port on the DVR5348 and DVR5324, respectively.
The DVR5300 will always assign the indicated video inputs to each USB port. When installing an ENC5308, the DVR5300 will disregard the
unused video input numbers.
Table A. DVR5348/ENC5300 USB Connectors and Colors
ENC5308
ENC5316
Video
Inputs
DVR5348
USB Port
ENC5300
Unit Number Cable Color
USB
Video
Inputs
Unused Inputs
1
2
3
#1
#2
#3
Red
Yellow
Blue
1-16
17-32
33-48
1-8
9-16
25-32
41-48
17-24
33-40
Table B. DVR5324/ENC5300 USB Connectors and Colors
DVR5324
USB Port
ENC5300
Unit Number
USB
Cable Color
ENC5308
One ENC5316, One ENC5308
ENC5308
Unused
Inputs
Unused
Inputs
ENC5316
ENC5308
Video Inputs
Video Inputs Video Inputs
1
2
3
#1
#2
#3
Red
Yellow
Blue
1-8
9-16
25-32
41-48
1-16
--
--
17-24
--
--
17-24
33-40
25-32
33-48
--
NOTES:
•
•
The USB ports on the DVR5300 rear panel are numbered from bottom to top. Port 1 is at the bottom; port 3 is at the top.
Connecting an ENC5300 Series video encoder to USB port 1 assigns camera numbers 1 through 16 to the video inputs on that ENC5300,
even if you install an ENC5308.
CONNECTING VIDEO ENCODERS TO THE DVR5300
After you identify the ENC5300 Series video encoders and their respective USB ports on the DVR5300 rear panel, connect the units.
NOTES:
•
•
Before connecting an ENC5300 to the DVR5300, make sure power is off to the ENC5300.
Do not power up any DVR5300 system component (ENC5300, network, camera control) until you have connected all components.
To connect ENC5300 Series video encoders to the DVR5300 Series digital video recorder (refer to Figure 21):
1. Select the USB cable (red, yellow, or blue) that corresponds to the video inputs. Three different colored USB cables are included with each
DVR5300.
2. Connect the narrow “B” connector of the USB cable to the USB connector on the ENC5300 rear panel.
3. Apply a matching colored sticker (red, yellow, or blue) next to the USB connector on the ENC5300 rear panel. This identifies the USB cable
(red, yellow, or blue) that should be connected to this ENC5300.
4. Connect the wide “A” connector of the USB cable to the corresponding USB connector on the DVR5300 rear panel.
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5. Apply a matching colored sticker (red, yellow, or blue) next to the USB connector on the DVR5300 rear panel. This identifies the USB cable
(red, yellow, or blue) that should be connected to this ENC5300.
USB“B”
CONNECTOR
USB“B”
CONNECTOR
USB“B”
CONNECTOR
ENC5300#3
ENC5300 #2
ENC5300 #1
APPLY
BLUE
LABEL
APPLY
YELLOW
LABEL
APPL
Y
RED
LABEL
USB“A” CONNECTOR
Figure 21. Connecting ENC5300s to a DVR5300
6. Repeat steps 1 through 5 for the other ENC5300 units (if necessary).
When the ENC5300 units are first powered up, their unit status lights blink green until the DVR5300 recognizes them and puts them into service.
CONNECTING TO THE NETWORK
The DVR5300 Series recorder supports remote administration from a WS5000 Endura workstation. The DVR5300 is compatible with the entire
family of Endura-ready devices using TCP/IP and UPnP protocols. Consult with your network administrator before installing the DVR5300 to avoid
possible network conflicts.
The DVR5300 offers the following two network connectors on the rear panel:
•
Primary network connector
: Use this Gigabit Ethernet port to connect the DVR5300 to the Endura network. This is required for
Endura operation.
•
Secondary network connector
: Use this Gigabit Ethernet port to expand the storage capacity of the DVR5300 with one or more
NOTE: For best results, you should only implement an Endura system on a 1000Base-T network. Unless the Endura installation is very small with
a dedicated Endura network, a 100Base-T network will not support the necessary data throughput requirements.
To connect the DVR5300 to the Endura network using a switched Gigabit Ethernet network:
1. Connect one end of an unshielded twisted pair (UTP) cable to the primary network connector on the DVR5300 rear panel. Use standard
Cat5e or better UTP cable with RJ-45 connectors.
NOTE: Do not connect the UTP cable to the secondary network connector
.
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PRIMARY NETWORK
CONNECTOR
ENDURA NETWORK
Figure 22. Network Cable Connection
2. Connect the other end of the UTP cable to an available port on a Pelco-approved Gigabit Ethernet switch. Contact Pelco’s Product Support
for a list of approved Gigabit Ethernet switches (refer to Appendix F: Troubleshooting on page 43 for contact information).
There are two indicators on the network connector on the rear panel. The right indicator glows orange when there is a good connection
between the DVR5300 and a Gigabit Ethernet switch that is powered up. If the indicator does not glow, check the cable and the switch.
Disregard the left indicator, which shows network activity.
NOTE: Do not power up any DVR5300 system component (ENC5300, network, camera control) until you have connected all components.
CONNECTING SERIAL PTZ DEVICES
NOTE: Pelco recommends using the Coaxitron up-the-coax camera control protocol, which simplifies installation and does not require any
additional equipment. For information on implementing Coaxitron on the DVR5300, refer to the ENC5300 Series Installation manual (C1625M).
The DVR5300 supports Pelco D (four-wire) and Pelco P (two-wire) protocols. These protocols use a serial interface to transmit commands to the
PTZ device over separate control wires. When the DVR5300 receives a camera control command, it transmits that command to the PTZ device.
The system continues receiving video over the coaxial cable through the ENC5300.
You can install multiple camera control lines in a star configuration. Run all control lines from each device to a CM9760-CDU-T code distribution
unit (CDU) in a central location. Then connect the CDU to the DVR5300. The maximum length for each pair of control lines is 4,000 feet (1,219 m).
The CDU only supports two-wire (unidirectional) operation for Pelco D and Pelco P.
NOTES:
•
•
When using serial PTZ devices, do not mix protocols on the same control chain.
All serial PTZ devices require at least two wires (RX+ and RX-). If a device is bidirectional, you have to run two additional wires to the
device (TX+ and TX-).
1. Connect twisted pair wiring from the RX+ and RX- on each PTZ device to the TX+ and TX- leads on a specific channel on the CM9760-CDU-T
(refer to the CM9760-CDU-T Installation/Operation manual [C1940M]). The maximum length is 4,000 feet (1,219 m).
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PIN 1
PIN 1
100-240V
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Tx+
Tx-
Tx+
Tx-
Tx+
Tx-
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
Tx+
Tx-
Gnd
OUT
IN
Gnd
Gnd
Gnd
Gnd
1
2
3
4
5
6
7
8
9
10
11
121
13
14
15
16
10-24 AC/D C
TWISTED
PAIR
PTZ DEVICE 2 PTZ DEVICE 1
STRAIGHT CABLE
Figure 23. Star (CM9760-CDU-T) Connections
2. Connect either end of the enclosed STRAIGHT cable to the connector labeled I/O RS422 on the DVR5300 rear panel. The STRAIGHT cable is
6 feet (1.8 m) and has a black STRAIGHT label.
NOTES:
•
•
Do not use the REVERSE cable that is included with the CM9760-CDU-T to connect the CDU to the DVR5300.
To create your own cable, refer to Table C and Figure 24 for the RJ-45 pin assignments for both the DVR5300 and the CM9760-CDU-T.
The maximum cable length from the DVR5300 to the CDU is 4,000 feet (1,219 m).
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Table C. RJ-45 Pin Assignments to CM9760-CDU-T
DVR5300
Lead
CM9760-CDU-T
Pin
1
Pin
1
Lead
TX+
RX+
RX-
…connects to…
…connects to…
2
2
TX-
3-6
7
Reserved
TX-
3-6
7
Reserved
RX-
…connects to…
…connects to…
8
TX+
8
RX+
TX+ TX-
TX- TX+
RX-
RX+
RX+
RX-
PIN
8
PIN
PIN
PIN
1
1
8
DVR5300
CM9760-CDU-T
Figure 24. RJ-45 Pin Assignments to CM9760-CDU-T
3. Connect the other end of the STRAIGHT cable to the IN connector on the CM9760-CDU-T.
4. To connect a second or third CDU:
a. Use the REVERSE cable that is included with the additional CDU.
b. Connect either end of the REVERSE cable to the OUT connector on the first CDU.
c. Connect the other end of the REVERSE cable to the IN connector on the second CDU.
d. Repeat these steps to connect the second CDU to the third CDU.
5. Use the WS5000 Endura workstation to enable each PTZ device on its specific video input.
POWERING UP THE DVR5300 SYSTEM
After you have connected all DVR5300 system components, power up the DVR5300 system:
1. Power up the ENC5300 units (refer to the ENC5300 Installation manual for more information).
2. Power up the CM9760-CDU-Ts if necessary (refer to the CM9760-CDU-T Installation/Operation manual for more information).
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Operation
Refer to the WS5000 Operation manual for details on how to access and configure the DVR5300.
NOTE: To make sure that all diagnostic messages will appear to a system operator, leave at least one WS5000 Endura workstation or VCD5000
video console display running at all times.
During operation, monitor the unit status and power supply indicator lights to make sure that all drives are operating properly. In case of failure,
system alarms and error messages will also display on WS5000 Endura workstations and VCD5000 video console displays (refer to Appendix F:
FRONT PANEL CONTROLS AND INDICATORS
ᕡ
ᕣ
ᕤ
ᕦ
ᕧ
ᕨ
ᕢ
ᕥ
ᕩ
Figure 25. Front Panel Layout (Without Bezel)
ᕡ
ᕦ
ᕧ
ᕨ
ᕩ
Figure 26. Front Bezel Indicators
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Power Indicator (Pelco badge): The Pelco badge glows blue when the unit has power. If the front bezel is open, this indicator glows
white.
ì
î
ï
Operating System Drive with Security Screw
Drive Status: The disk status indicator reports the operating status of each individual hard disk drive, as follows:
• Solid Green: Indicates the read or write operation on a specific hard drive.
• Solid Red: There is a problem with the hard drive.
• Flashing Red: The unit is initializing the hard drive.
Power Button
respectively).
: Use the power button to turn the unit on and off (refer to Unit Startup (below) and Unit Shutdown on page 32,
ñ
ó
r
Configuration/Reset: This button is reserved for future use.
CPU Activity : The CPU activity indicator flashes yellow anytime there is processing activity on the DVR5300. It is not lit when there
is no processing activity.
Network Activity
The indicator is not lit when there is no network activity present or when a link has been terminated.
Network Status : Network status (connection and speed) is indicated by one of the following conditions:
: The network activity indicator flashes green whenever the unit is sending or receiving data over the network.
s
t
• Off: The unit is not connected to the network.
• Solid Green: The unit is connected to the network using the 1000Base-T standard.
• Solid Amber: The unit is connected to the network using the 100Base-T standard.
• Solid Red: The unit is connected to the network using the 10Base-T standard.
NOTE: For proper operation, you must use the 1000Base-T standard.
Unit Status
: Unit status is indicated by one of the following three colors:
u
• Green: The unit is functioning normally.
• Amber: The unit is in configuration mode.
Any time the unit status indicator is flashing, the unit is in one of the following modes:
• Flashing amber when entering configuration mode
• Flashing green when entering normal function mode
• Flashing red when entering an error condition
UNIT STARTUP
To start the unit:
1. Unlock and open the bezel cover.
2. Press the power button. The power indicator glows.
3. Close and lock the bezel cover.
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POWER BUTTON
Figure 27. Opening the Front Bezel Cover
UNIT SHUTDOWN
You can shut down the DVR5300 in either of two ways.
An orderly shutdown lets the unit close its files and power down without affecting the data files. Use the orderly shutdown in most cases.
An immediate shutdown is the same as disconnecting power and can result in corrupted data files. Only use the immediate shutdown in an
emergency or when there is not enough time for an orderly shutdown.
To shut down the unit:
1. Unlock and open the bezel cover.
2. Select one of the following:
•
•
For an orderly shutdown, press and release the power button quickly.
For an immediate shutdown, press and hold the power button until the unit shuts down.
3. Close and lock the bezel cover.
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Appendix A: Expanding Video Storage
You can increase the video storage capacity of the DVR5300 by adding one or more SEB5100 Series storage expansion boxes. Each SEB5100
adds up to 6.0 TB of total capacity. You can add up to eight SEB5100 Series units to expand the total capacity for each DVR5300 up to 54 TB of
total capacity.
You can expand the DVR5300 two ways, depending on your future expansion requirements:
•
•
Add a single SEB5100 to a single DVR5300 using a single cable.
Add one or more SEB5100 units to a single DVR5300 using a Gigabit Ethernet switch.
INSTALLING A SINGLE SEB5100 UNIT (CABLE)
To connect a single SEB5100 to a single DVR5300:
1. Connect one end of a UTP cable to the secondary network connector
cable with RJ-45 connectors.
on the DVR5300 rear panel. Use a standard Cat5e or better UTP
.
NOTE: Do not connect the UTP cable to the primary network connector
DVR5300
UTP
CABLE
ENDURA NNETWORK
SEB5100
Figure 28. Connecting a DVR5300 Directly to an SEB5100
2. Connect the other end of the UTP cable to the secondary network connector
on the SEB5100 rear panel.
NOTES:
•
•
•
You do not have to power down the DVR5300 to add an SEB5100 with a UTP cable.
Do not connect the UTP cable to the primary network connector
.
To change from a UTP cable to a Gigabit Ethernet switch, you must shut down the DVR5300 and the SEB5100 (refer to Unit Shutdown
3. Power up the SEB5100 if necessary (refer to the SEB5100 Series Installation manual for more information).
The DVR5300 automatically recognizes the new SEB5100 unit within two minutes and puts it into service.
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INSTALLING MULTIPLE SEB5100 UNITS (SWITCH)
Use a dedicated, Pelco-approved Gigabit Ethernet switch to expand the video storage of the DVR5300 quickly and easily. First, connect the
DVR5300 to the switch. Then connect up to eight SEB5100 units to the switch. Contact Pelco’s Product Support for a list of approved Gigabit
To connect one or more SEB5100 units to a single DVR5300:
1. Connect one end of a UTP cable to the secondary network connector
cable with RJ-45 connectors.
on the DVR5300 rear panel. Use a standard Cat5e or better UTP
NOTE: Do not connect the UTP cable to the primary network connector
.
SEB5100
1
DVR5300
UTP CABLE
SEB5100
2
GIGABIT SWITCH
UTP CABLE
SEB5100
8
ENDURA NETWORK
UTP CABLE
Figure 29. Connecting a DVR5300 to Multiple SEB5100 Units
2. Connect the other end of the UTP cable to a free port on the dedicated network switch.
NOTES:
•
•
•
You do not have to power down the DVR5300 to add an SEB5100 with a network switch.
Do not connect the network switch for the SEB5100 units to the primary network connector
.
To change from a single UTP cable to a Gigabit Ethernet switch, you must shut down the DVR5300 and the SEB5100 (refer to
3. Connect a standard Cat5e or better UTP cable from a free RJ-45 port on the switch to the secondary network connector
panel of each SEB5100.
on the rear
4. Power up the Gigabit Ethernet switch if necessary.
5. Power up each SEB5100 if necessary (refer to the SEB5100 Series Installation manual for more information).
The DVR5300 automatically recognizes the new SEB5100 units within two minutes and puts them into service.
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INSTALLING ADDITIONAL SEB5100 UNITS (EXISTING SWITCH)
To add an SEB5100 unit to an existing DVR5300 with a Gigabit Ethernet switch:
1. Connect one end of a UTP cable to a free RJ-45 port on the switch. Use a standard Cat5e or better UTP cable with RJ-45 connectors.
2. Connect the other end of the UTP cable to the secondary network connector
on the rear panel of the new SEB5100.
NOTE: Do not connect the UTP cable to the primary network connector
.
3. Power up the new SEB5100 if necessary (refer to the SEB5100 Series Installation manual for more information).
The DVR5300 automatically recognizes the new SEB5100 unit within two minutes and puts it into service.
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Appendix B: Replacing a Hard Drive
Since the DVR5300 runs continuously, a hard drive may fail at some point. If this happens, the indicator for the failed drive glows red.
WARNING: If a hard drive fails, replace it as soon as possible to maintain system data redundancy.
NOTES:
•
The HD5000 Series hard drive replacement kit includes a single hard drive carrier with a Pelco-certified hard drive. Using any other hard
drive in the drive carrier voids the manufacturer’s warranty for the DVR5300.
•
You can replace the failed hard drive with a drive of equal or greater capacity. The unit ignores any additional capacity. However, do not
install a lower capacity drive, which will corrupt the RAID array.
•
•
You can replace the failed drive without shutting down the unit.
No tools are required to replace this component.
To replace a hard drive:
1. Review all instructions in this section before proceeding.
2. Refer to Safe Handling of Hard Drives (C2668M) for additional safety instructions when handling a hard drive.
3. Unlock and open the bezel cover.
4. Identify the failed hard drive. The drive status indicator will be solid red.
5. Squeeze both plastic finger tabs of the carrier’s spring-loaded latch.
DRIVE STATUS INDICATOR
Figure 30. Operating the Latching Mechanism
6. Gently pull the hard drive carrier out of the unit while squeezing the tabs. Note the drive number on the hard drive carrier.
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WARNING: Never remove more than one drive at a time. Wait until the new drive is fully initialized.
DRIVE NUMBER LABEL
Figure 31. Removing the Hard Drive Carrier
7. Copy the drive number onto the drive label on the replacement hard drive carrier.
8. Install the replacement hard drive carrier as follows:
WARNING: The hard drive carrier fits into the unit only one way. If you have difficulty inserting a carrier, remove it and check its
orientation.
a. Orient the drive carrier so that the drive status indicator is pointing up.
b. Align the tapered ends of the carrier rails with the correct drive slot opening.
c. Slide the drive carrier gently into the unit. Make sure the carrier snaps into place.
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The unit alarm stops and drive initialization begins. Drive initialization can take up to 15 hours. During initialization, the drive status
indicator flashes red.
DRIVE STATUS INDICATOR
DRIVE NUMBER LABEL
Figure 32. Installing the Hard Drive Carrier
NOTES:
•
•
The unit continues recording properly during hard drive initialization.
Monitor the unit status indicator lights regularly to make sure that all drives are operating properly. In case of failure, system alarms
and error messages will also display on WS5000 Endura workstations and VCD5000 video console displays.
9. Close and lock the bezel cover.
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Appendix C: Replacing a Power Supply
The DVR5300 incorporates two independent, hot-swappable power supplies. Each power supply acts as a redundant alternate for the other. This
level of fault tolerance ensures that the DVR5300 is capable of sustaining uninterruptible operation, even if one power supply fails. If a power
supply does fail, the hot-swap feature simplifies replacement without shutting down the unit or interrupting normal operation.
WARNING: If a power supply fails, replace it immediately. Operating the unit with only one active power supply eliminates the system’s
fault tolerance.
Monitor the power supply indicators regularly to make sure that both power supplies are operating correctly. Check the following:
•
•
•
The front panel unit status indicator is not red.
The green indicator for each power supply is lit. If the indicator is red, the power supply must be replaced.
Both fans in each power supply are operating.
NOTES:
•
•
You can replace one failed power supply without shutting down the unit.
No tools are required to replace this component.
To replace a power supply:
1. Review all instructions in this section before proceeding.
2. Identify the failed power supply. The status indicator will be red or dark.
3. Unplug the power cord from the failed power supply as follows:
WARNING: For safety, you must unplug the power cord from the wall socket or other power source before unplugging it from the
failed power supply on the unit.
a. Unplug the power cord for the failed power supply from the power source.
b. Unplug the power cord from the failed power supply at the rear panel of the unit.
4. Using your thumb, lift the power supply latch while holding the pull handle.
PULL HANDLE
POWER
SUPPLY
STATUS
POWER
SUPPLY
LATCH
INDICATOR
Figure 33. Releasing the Power Supply Latching Mechanism
5. Gently pull the failed power supply completely out of the unit.
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Figure 34. Removing the Power Supply
6. Orient the replacement power supply so that the cord receptacle is at the bottom of the unit.
CORD RECEPTACLE
Figure 35. Installing the Power Supply
7. Gently push the replacement power supply into the unit until it locks into place.
8. Connect the power cord for the replacement power supply as follows:
WARNING: For safety, you must plug the power cord into the power supply before plugging it into the wall socket or other power
source.
a. Plug the power cord into the receptacle on the replacement power supply.
b. Plug the power cord into the power source.
9. Verify that the green indicator is lit on the newly installed power supply. Also, the power supply alarm will stop.
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Appendix D: Installing an Uninterruptible Power Supply (UPS)
You should connect each DVR5300 Series digital video recorder to a UPS (not supplied). UPS devices maintain a limited amount of backup battery
power in case the main power fails. The UPS should have a minimum rating of 450 VA for each DVR5300.
Nearly any UPS device can be used to supply backup battery power. Contact Pelco’s Product Support for information about Pelco-approved UPS
NOTE: These instructions give general guidelines for connecting a UPS device to the DVR5300. Refer to the instructions that came with your
UPS to make sure you install the device properly.
2. Connect a power cord from the UPS to a standard wall socket or other power source.
3. Connect a power cord from the UPS to either the primary or the secondary power supply on the rear panel of the DVR5300. In this
configuration, the DVR5300 will not lose power if either the power source or the UPS fails.
4. Power up the UPS device.
OUTPUT POWER
INPUT POWER
POWER SOURCE
UPS
Figure 36. Connecting a UPS to a DVR5300
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Appendix E: Replacing the Operating System Drive
The DVR5300 uses a compactflash drive for the unit operating system. In addition to greater reliability, this drive can be easily replaced if a
failure occurs.
NOTES:
•
•
You must shut down the unit to replace the operating system drive.
The unit uses a hex button socket security screw to prevent tampering. This procedure requires the enclosed operating system drive
security tool.
Contact Pelco for the new operating system drive (refer to Appendix F: Troubleshooting on page 43 for contact information).
2. Use the security tool to disengage the drive latch on the front panel. The latch is spring loaded and pops out about 0.25 inches (6 mm). The
security screw is attached to the latch and cannot be removed.
3. Gently pull the latch away from the front panel. The drive disengages from its slot.
4. Remove the drive from the unit.
5. Orient the new drive and insert it into the slot.
6. Use the security tool to engage and tighten the latch on the front panel.
SECURITY SCREW
PULLING LATCH
SECURITY TOOL
Figure 37. Replacing the Operating System Drive
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Appendix F: Troubleshooting
If the following instructions fail to solve your problem, contact Pelco’s Product Support at 1-800-289-9100 (USA or Canada) or
1-559-292-1981(international) for assistance.
Access the properties dialog boxes for the DVR5300 digital video recorder on the WS5000 Endura workstation; refer to the WS5000 Advanced
System Software Operation manual (C1624M). Then note the following before calling Pelco:
•
•
Unit serial number: Located in the Properties window or on the product label.
Software version: Located in the Advanced Properties dialog box in the WS5000 Advanced System software.
WARNING: Do not try to repair the unit yourself. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified
technical personnel. Exchange the defective unit and return it for repair.
Table D. Troubleshooting the DVR5300
Problem
Possible Causes
Suggested Remedy
Power turned off
Check that the power indicator is lit.
Check all leads, plugs, contacts, and connections.
Check camera on a different encoder.
Contact your network administrator.
Faulty cable connections
Defective encoder
Unit not ready
Network connectivity issues
Drive carriers not installed properly Shut down the DVR5300. Verify that all drive carriages are
or not installed in correct order
installed correctly and in their correct drive bay slots (1 to 12).
Replace the DVR5300 and have it checked by Pelco.
Replace the DVR5300 and have it checked by Pelco.
Check power supply and line voltage.
The unit is not ready for operation
after firmware upload
Voltage failure during programming
of update file
Unit fan failure
Unit status indicator is red
Power supply output voltage
fluctuates more than 8%
Power loss to either power supply
Power supply module failure
Check each power supply, line voltage, and the UPS.
Replace failed power supply.
Unit status indicator is red and the
power supply alarm sounds
Unit status and hard drive indicators
are red and the unit alarm sounds
Hard drive failure
Replace failed hard drive.
The unit status indicator continues to glow red after you correct the problem. It can be cleared from WS5000 Endura workstations and VCD5000
video console displays.
POWER SUPPLY PROBLEMS
The primary and secondary power supplies are both equipped with status indicators. Table E describes the status by color and indicator.
Table E. Power Supply Status Indicators
Power Supply
Indicator
Front Panel
Status Indicator
Power Supply
Audible Alarm
Normal
Solid Green
Solid Red
Dark
Solid Green
Solid Red
Solid Red
Silent
Alarm Sounds
Silent
Power Problem
Power Supply Failure
Replace the appropriate power supply if there is any problem (refer to Appendix C: Replacing a Power Supply on page 39).
C1629M-F (3/08)
43
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Specifications
SYSTEM
Operating System
Linux®
User Interface
Video Storage Capacity
Interface
Remote operation from WS5000 or VCD5000
Up to 6.98 TB, expandable using SEB5100
SATA, hot-swappable
RAID Level
5
VIDEO/AUDIO
Video Standards
NTSC/PAL/EIA/CCIR composite
MPEG-4
Video Compression
Video Resolutions
NTSC
PAL
4CIF
2CIF
CIF
704 x 480 704 x 576
704 x 240 704 x 288
352 x 240 352 x 288
NETWORK
Interface
2 Gigabit Ethernet RJ-45 ports (1000Base-T)
Security
2 modes: secure mode (device authentication) and unsecure mode
AUXILIARY INTERFACES
USB 2.0
4 high-speed USB 2.0 ports on rear of unit
Camera Control
1 RJ-45 connector; connects DVR5300 to CM9760-CDU-T; Pelco D/Pelco P protocol
FRONT PANEL INDICATORS/FUNCTIONS
Power
Blue
CPU Activity
Yellow
Network Activity
Network Status
Unit Status
Green
Green, amber, red
Green, amber, red
Green, red
Individual Drive Status
Power Button
On, off (soft), off (hard)
POWER
Power Input
100-240 VAC, 50/60 Hz, autoranging
Power Supply
Cable Type
Internal, dual-redundant, hot-swappable
2 USA (117 VAC), 2 European (220 VAC), 2 UK (250 VAC)
All, 3 prongs, molded connector, 6 ft (1.8 m) cord
Power Consumption
100 VAC
Operating Maximum
339 W, 3.40 A,
1157 BTU/H
115 VAC
220 VAC
335 W, 2.95 A,
1143 BTU/H
332 W, 1.58 A,
1133 BTU/H
44
C1629M-F (3/08)
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ENVIRONMENTAL
Operating Temperature
50° to 95°F (10° to 35°C) at unit air intake (front of unit)
-40° to 149°F (-40° to 65°C)
Storage Temperature
Operating Humidity
Maximum Humidity Gradient
Operating Altitude
20% to 80%, noncondensing
10% per hour
-50 ft to 10,000 ft (-16 m to 3,048 m)
0.25 G at 3 Hz to 200 Hz at a sweep rate of 0.5 octave/minute
Operating Vibration
NOTE: The temperature at the unit air intake can be significantly higher than room temperature. Temperature is affected by rack configuration,
floor layout, air conditioning strategy, and other issues. To prevent performance failure and unit damage, make sure the temperature at the unit is
continuously within the operating temperature range.
PHYSICAL
Construction
Steel cabinet
Finish
Bezel: Gray metallic with black end caps
Chassis: Black matte finish
Dimensions
Unit Weight
24.3" D x 17.0" W x 5.2" H
(61.8 x 43.2 x 13.2 cm)
Empty (no storage drives)
Fully equipped (12 drives)
Mounting
51 lb (24 kg)
67 lb (31 kg)
Rack, 3 RU per unit
(Rack ears and screws provided)
STANDARDS/ORGANIZATIONS
•
•
•
•
Pelco is a member of the MPEG-4 Industry Forum
Pelco is a member of the Universal Plug and Play (UPnP) Forum
Pelco is a member of the Universal Serial Bus (USB) Implementers Forum
Pelco is a contributor to the International Standards for Organization/Electrotechnical Commission (ISO/IEC) Joint Technical Committee
1 (JTC1), “Information Technology,” Subcommittee 29, Working Group 11
•
•
Compliance, ISO/IEC 14496 standard (also known as MPEG-4)
Compliant with International Telecommunication Union (ITU) Recommendation G.711, “Pulse Code Modulation (PCM) of Voice Frequencies”
(Design and product specifications subject to change without notice.)
C1629M-F (3/08)
45
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PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in
material or workmanship for a period of one year after the date of shipment.
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s liability
for any claim, whether based on breach of contract, negligence, infringement of
any rights of any party or product liability, relating to the Products shall not exceed
the price paid by the Dealer to Pelco for such Products. In no event will Pelco be
liable for any special, incidental, or consequential damages (including loss of use,
loss of profit, and claims of third parties) however caused, whether by the
negligence of Pelco or otherwise.
Exceptions to this warranty are as noted below:
•
Five years on fiber optic products and TW3000 Series unshielded twisted pair
(UTP) transmission products.
•
•
•
Three years on Spectra® IV products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
The above warranty provides the Dealer with specific legal rights. The Dealer may
also have additional rights, which are subject to variation from state to state.
Three years on DX Series digital video recorders, DVR5100 Series digital video
®
recorders, DigitalSENTRY Series hardware products, DVX Series digital video
recorders, NVR300 Series network video recorders, and Endura® Series
distributed network-based video products.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the
following information:
•
Three years on Camclosure® and Pelco-branded fixed camera models, except
the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models, which have a five-year warranty.
1. Model and serial number
2. Date of shipment, P.O. number, sales order number, or Pelco invoice number
3. Details of the defect or problem
•
•
•
Three years on PMCL200/300/400 Series LCD monitors.
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8
Series fixed dome products.
Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners,
including when used in continuous motion applications.
If there is a dispute regarding the warranty of a product that does not fall under
the warranty conditions stated above, please include a written explanation with
the product when returned.
•
•
•
Method of return shipment shall be the same or equal to the method by which the
item was received by Pelco.
Two years on Esprit and WW5700 Series window wiper (excluding wiper
blades).
Two years (except lamp and color wheel) on Digital Light Processing (DLP®)
displays. The lamp and color wheel will be covered for a period of 90 days. The
air filter is not covered under warranty.
RETURNS
To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100
or (559) 292-1981 to obtain an authorization number (CA number if returned for
credit, and RA number if returned for repair) and designated return location.
•
•
Two years on Intelli-M® eIDC controllers.
One year (except video heads) on video cassette recorders (VCRs). Video heads
will be covered for a period of six months.
All merchandise returned for credit may be subject to a 20 percent restocking and
refurbishing charge.
•
Six months on all pan and tilts, scanners, or preset lenses used in continuous
motion applications (preset scan, tour, and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid
to a Pelco designated location. Repairs made necessary by reason of misuse,
alteration, normal wear, or accident are not covered under this warranty.
Goods returned for repair or credit should be clearly identified with the assigned
CA or RA number and freight should be prepaid.
REVISION HISTORY
Manual #
C1629M
Date
3/06
4/06
5/06
7/06
10/06
4/07
3/08
Comments
Original version.
C1629M-A
C1629M-B
C1629M-C
C1629M-D
C1629M-E
C1629M-F
Updated system diagram and uninterruptible power supply information.
Updated hard drive insertion graphics. Added ESD steps and disposable wrist strap. Added operating system drive security tool.
Modified procedure for connecting DVR5300 to CM9760-CDU-T. Changed art to show drive number label in its correct location.
Updated power consumption and ambient temperature specifications.
Updated model numbers. Added ENC5308 video encoder. Updated DVR5300/ENC5300 installation procedure. Updated serial PTZ installation procedure.
Updated model numbers and deleted obsolete model numbers. Updated installation procedures, OS drive replacement, warranty, and trademark information.
Pelco, the Pelco logo, Camclosure, DigitalSENTRY, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc.
Spectra III is a trademark of Pelco, Inc.
© Copyright 2008, Pelco, Inc. All rights reserved.
DLP is a registered trademark of Texas Instruments Incorporated.
Linux is a registered trademark of Linus Torvalds.
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Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
ISO9001
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