Panasonic Patio Furniture EP MA10 User Manual

Household Massage Lounger  
Operating Instructions  
Model No.  
EP-MA10  
Before operating this unit, please read these instructions completely.  
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SAFETY PRECAUTIONS  
CAUTION:To avoid the risk of injury:  
1. Persons with any of the conditions listed below or who are undergoing medical treatment or suffer from medical  
conditions should consult with their physicians before using the unit:  
a) Pregnant women, people who are ill, in poor physical shape.  
b) People suffering from back, neck, shoulder, or hip pain.  
c) People who have a pacemaker, defibrillator, or other personal medical devices prone to electronic  
interference.  
d) People suffering from heart disease.  
e) People who are prohibited from receiving massage by a physician due to thrombosis or aneurism, acute  
varicose veins, or other circulatory disorders.  
f) People with irregular curvatures of the spine.  
2. This unit should not be used by children. Remove the key when not in use and store out of reach of children.  
3. Sit down slowly after checking the position of the massage heads. Never put any part of your body between the  
massage heads as the squeezing action of the massage heads may cause injury. Never put your fingers or feet  
in the gap between the backrest and seat, the backrest and the armrest, the seat and cover under the armrest,  
or the gap between the legrest and the footrest. Do not place your fingers or any part of your body in the  
mechanism below the legrest, or between the legrest and footrest.  
4. Do not use the unit against bare skin. While thin clothing may increase effectiveness, exposing the skin directly  
to the massager may irritate the skin.  
Do not use the unit while wearing anything hard on your head like a hair accessory, etc. Do not use the unit for  
massaging the head, abdomen, front neck, elbows or knees.  
Do not use excessively strong massage action on the back of the neck.  
5. Do not stretch the back muscles for more than approximately 15 minutes at a time. To avoid overstretching the  
muscles which may result in discomfort, do not use the unit for more than 5 minutes when first using it.You can  
gradually increase the duration and strength of the massage as you become used to it.  
Do not massage any one point for more than 5 minutes at a time.  
Excessive massaging can overstimulate the muscles and nerves and result in an adverse effect.  
To prevent excessive massaging, do not use the massager for more than a total of 15 minutes each session.  
After approximately 15 minutes, the massage heads will be retracted and stop moving.  
The back cushion can be removed if you want to experience a stronger back massage. Exercise extreme care  
when you use this mode in order to avoid back pain or injury. Use only for short periods of time (no more than  
15 minutes). Reinstall the back cushion if you want to restore to normal massage intensity.  
6. While using the massager, if you start feeling sick or if the massage seems painful, stop using it immediately.  
While using the massager, if the pressure seems too strong, the movement of the massage heads can be  
stopped at any time by pressing the Quick Stop button.  
7. Do not go to sleep while using the unit. Do not use the unit after drinking alcohol.  
8. When the seat back is in a reclined position, do not sit on it or sit with your legs resting on the headrest.  
Do not sit on the legrest as the unit may fall over.  
9. Do not allow children or pets to play on or around the unit, especially during operation.  
10. Do not unplug the unit or turn it off during operation. Unplug the unit immediately if there is a power outage.  
11. Be sure to start on the gentle massage program if using the massager for the first time. The shiatsu massage is  
stronger and should be enjoyed after one has gotten accustomed to the chair.  
12. Do not allow children to play on this mechanized furniture or operate the mechanism. Legrest folds down on  
closing so that a child could possibly be injured. Always leave in an upright and closed position. Keep hands  
and feet clear of mechanism. Only the occupant should operate it.  
13. Always raise the back cushion to check that the fabric of the unit itself has not been ripped before using the unit.  
Please also check other areas to ensure that the fabric has not been ripped. No matter how small the rip, if you  
find one then immediately stop using the unit, unplug the power cord and have the unit repaired at an  
authorized service center.  
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14. Sit on the unit after confirming there is no foreign matter between the parts of the unit. (Confirm that there are  
no foreign objects stuck in the back cushion, leg/sole massage section, or under the seat.)  
Failure to observe this precaution may result in accident or injury.  
15. Always return the legrest to its original position before moving the unit.  
Failure to observe this precaution may result in injury due to the legrest returning to its original position when  
the unit is being moved.  
16. Do not leave the removed attachment screws lying unattended.  
Accidental ingestion may occur.  
OPERATING PRECAUTIONS  
CAUTION:To avoid damaging the chair, follow these precautions:  
1. The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may  
cause permanent damage to the massage mechanism and/or other components of the unit. Any such damage  
is deemed to be user abuse and is not covered under the Limited Warranty.  
2. Do not sit on or drop the controller. Do not pull the controller cord or the power cord. Be careful not to catch the  
cord of the controller between the armrest and the chair back.  
3. Do not treat the chair roughly, such as turning the chair on its side, turning the chair over or standing on it.  
4. Do not treat the covering roughly.  
• Keep sharp or pointed objects away from the covering of the chair. Be careful not to drop lit ashes, lit cigarettes  
or matches on the chair.  
• Exposure to direct sunlight can cause fading or a change in color of the covering.  
5. If the massager functions abnormally, immediately turn off the power and have the massager checked by an  
authorized service center.  
6. Do not repeatedly operate any switch at short intervals. Such action may cause the switch to malfunction.  
7. Some noise may be heard coming from the massager while in use. This is due to the structure of the massager  
and is normal.  
8. Make sure there are no obstacles behind the chair before reclining it. The chair can be reclined to a maximum  
angle of 160˚. If the back hits a wall or pillar, the chair may malfunction. Be sure to have ample space behind  
the chair. Recline the chair slowly in order to avoid contact with an obstacle.  
9. When excessive pressure is applied to the massage heads, they may stop moving for safety. When moving the  
heads up from the lowered position, one’s body weight may stop the heads’ movement. In such a case, slightly  
raise your body and allow the massage heads to move up.  
10. After each massage, slide the power switch, which is located on the right side of the chair, to the “off” position  
and turn its lock switch to the “lock” position.  
11. Do not sit on the chair with wet body or hair.  
12. The unit must not be used in “wet rooms” (sauna, swimming pool) or outdoors.  
13. Do not attempt to open or disassemble any part of the unit. Only use an authorized Panasonic servicer to fix  
your unit.  
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GROUNDING INSTRUCTIONS  
This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric  
current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and  
a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with  
all local codes and ordinances.  
DANGER  
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified  
electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided  
with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.  
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in Figure A.  
Make sure that the product is connected to an outlet having the same configuration as the plug.  
No adapter should be used with this product.  
Figure A  
GROUNDED  
OUTLET  
GROUNDED  
OUTLET BOX  
GROUNDING PIN  
SPECIFICATIONS  
Power Supply:  
AC 120 V 60 Hz  
Rated Current:  
1.6 A  
Upper Body Massage  
Massage Area (Up-Down):  
Massage Area (Left-Right):  
Approx. 21.1 in. (53.5 cm)  
Distance between Massage Heads during Operation  
Approx. 1.6 in. – 5.9 in. (4.0 cm – 15.0 cm)  
Up-Down Movement Speed:  
Massage Speed:  
Approx. 18 – 30 sec. return.  
Neck knead: Approx. 9 cycles/min.  
Neck shiatsu: Approx. 6 cycles/min.  
Knead:  
Roll:  
Approx. 24 cycles/min.  
Approx. 30 sec./cycle  
[Movement range: Approx. 21.1 in. (53.5 cm)]  
Approx. 380 cycles/min. – 470 cycles/min.  
Tap:  
Lower Body Massage  
Air Pressure:  
Strong: Approx. 27.0 kPa  
Medium: Approx. 24.0 kPa  
Weak:  
Approx. 14.0 kPa  
Reclining Angle:  
Backrest: Approx. 115° – 160°  
Legrest: Approx. 0° – 85°  
Automatic Shut-Off:  
Dimensions  
Approx. 15 min. for both upper and lower body  
When not reclined. (H × W × D):  
When reclined. (H × W × D):  
Approx. 47.2 in. × 32.3 in. × 48.0 in. (120 cm × 82 cm × 122 cm)  
Approx. 28.3 in. × 32.3 in. × 71.3 in. (72 cm × 82 cm × 181 cm)  
Weight of Unit:  
Approx. 144 lbs (65 kg)  
Dimensions of Box (H × W × D):  
Weight in Box:  
Approx. 30.7 in. × 30.7 in. × 65.7 in. (78 cm × 78 cm × 167 cm)  
Approx. 172 lbs (78 kg)  
Maximum User Weight:  
Minimum Distance from Wall:  
Approx. 264 lbs (120 kg)  
16 in. (40 cm)  
For those who weigh 221 lbs (100 kg) or more, the product operations may make more noise and the fabric cover may wear  
faster.  
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PART NAMES AND FUNCTIONS  
Main unit  
Front  
6
7
1
2
3
4
5
8
9
10  
Control Panel  
• See page 7 to 8.  
Pillow  
1
6
7
8
Retracted position of massage heads  
Back Cushion  
Seat  
2
3
4
5
Backrest  
• Includes integrated massage heads.  
Legrest  
Armrest  
9
Leg/Sole massage section  
• Includes air massage function.  
Left Side Cover  
10  
Sole Shiatsu Sheet  
• “Creepers” are provided on the back side.  
• Fine adjustment of position possible.  
• Removable.  
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Back  
16  
17  
18  
19  
11  
12  
13  
14  
15  
20  
2 Lock Switch  
3 Lock Switch Key Tag  
• For preventing children from swallowing it by  
accident.  
4 Lock Switch Key  
5 Power Switch  
• Lock switch is set to “open” and power switch is set to  
“on” prior to leaving the factory.  
Back Cover  
11  
12  
13  
14  
15  
Power plug  
Power Cord  
Connector  
Power Switch Section  
Control Panel Holder  
Control Panel Stand  
Child Safety Decal  
Right Side Cover  
Wheels  
16  
17  
18  
19  
20  
   
   
1 Appliance Inlet  
For the sole shiatsu sheet  
The sole shiatsu sheet is removable.  
To attach the sole shiatsu sheet  
Be sure of the proper direction and sides of the sole shiatsu  
sheet and insert it into the opening.  
Opening  
For the left foot For the right foot  
Toe  
Projections are on  
the upper side.  
Heel  
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Control Panel  
1
2
3
4
5 6  
7
8
9
10  
11 12  
13  
Illumination Off/On button  
• See page 17.  
OFF/ON button  
8
1
Quick Stop button  
• Press this button to stop the massage immediately.  
2
Lower Body Massage Off/On buttons  
• See pages 19 and 21.  
9
Display  
3
Lower Body Massage Intensity Adjustment buttons  
• See pages 19 and 21.  
• This illustration is when all lamps are illuminated.  
• See page 8.  
10  
11  
12  
13  
Position buttons  
• See pages 18 and 21.  
Auto Program Selection buttons  
• See page 17.  
4
5
6
7
Upper Body Massage Intensity Adjustment buttons  
• See pages 19 and 21.  
Ottoman Angle Adjustment button  
• See page 16.  
Upper Body Massage Selection buttons  
• See page 20.  
Reclining Angle Adjustment button  
• See page 16.  
Sound Off/On button  
• See page 17.  
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Display  
1
2
3
4
5
6
7
8
Sound Off Display  
• Displayed when the sound is turned off.  
Lower Body Massage Operation Off/On Display  
• Displays the current lower body massage operation.  
1
5
Time Remaining Display  
2
3
4
LEG/FOOT  
Shoulder Position Display  
LEG STRETCH  
Upper Body Massage Operation Display  
• Displays the current upper body massage operation.  
Massage Area Display  
• Flashes to indicate areas currently being massaged.  
6
7
8
NECK KNEAD  
Lower Body Massage Intensity Display  
• See pages 19 and 22.  
NECK SHIATSU  
KNEAD  
ROLL  
Upper Body Massage Intensity Display  
• See pages 19 and 21.  
TAP  
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SETTING UP THE MASSAGE LOUNGER  
1. Where to use the unit  
• Ensure there is adequate space to recline.  
Keep at least 4" (10 cm) away from the wall.  
• Do not expose the massage lounger to direct sunlight or high  
temperatures, such as in front of heating sources, because this can  
cause discoloration or hardening of the synthetic leather.  
• Place the unit on a mat to prevent floor damage.  
• When placing a mat under the unit, the size of the mat should be  
sufficient [at least 47.2 in. × 27.6 in. (120 cm × 70 cm)] to cover the  
areas where the unit touches and where the legrest could touch the  
floor, as shown in the diagram on the right.  
Approx. 71.3 in. (181 cm)  
Width approx.  
Approx.  
32.3 in. (82 cm) 12.6 in. (32 cm)  
Approx.  
9.8 in. (25 cm)  
• Install the unit near a power outlet.  
See Warning No. 11 and 12 on page 1.  
Mat  
Area where unit  
touches the floor  
Area where legrest  
could touch the floor  
2. Removing everything from the box and installing the unit  
• Since the unit is very heavy [approximately 144 lbs  
(65 kg)], be careful to avoid back injuries. (The unit  
must be carried by two persons.)  
• When using the wheels to move the unit, place a mat  
on the floor to protect the floor surface.  
To put the unit down on the floor  
• Put the unit down slowly and carefully watch your step.  
• Put down the legrest by holding it with your hands until  
it has been set on the floor completely. If you release  
your hands before the legrest is fully extended, the  
legrest will forcefully return to the initial position.  
Fabric  
Section  
Groove  
Place your  
fingers in the  
groove  
Hold the cloth  
section on the  
backside  
Legrest  
Back cover  
Mat  
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Confirm that the main unit and the accessories are in the box.  
Main unit  
Width: Approx. 26.8 in. (68 cm)  
Height: Approx. 28.3 in. (72 cm)  
Length: Approx. 61.0 in. (155 cm)  
Accessories  
Armrests (Right/Left)  
Control Panel Stand  
Sole Shiatsu Sheet  
Control panel  
holder  
Fixing screw  
This is installed on the  
sole massage section  
prior to leaving the  
factory.  
• The direction of the holder can be  
adjusted with the revolving ball joint.  
Left/Right indication  
Left Side Cover  
Right Side Cover  
Allen Key  
Attachment Screws  
(M6 × 16) — 8 pcs.  
(Cross-section)  
1/6 in.  
(4 mm)  
Lock Switch Key  
Power cord  
• This is initially inserted in the lock switch of the power  
switch section prior to leaving the factory.  
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ASSEMBLY  
1. Attaching the armrests (On both the right and left sides)  
1 Insert the armrest into  
the unit.  
• Be careful to avoid pinching your  
fingers.  
A
1. Align the protrusions on the  
unit with the grooves in the  
armrest.  
Back  
2. Align the front protrusion  
on the armrest with the  
groove on the unit and align  
the rear protrusion of the  
armrest with the position of  
A.  
Main unit  
Armrest  
Protrusion  
2
Protrusion  
3. Press the armrest  
downwards while  
simultaneously pushing it  
towards the seat.  
1
1
Fit the unit protrusions into  
the armrest on the inward  
side of the armrest  
Groove  
protrusions.  
Groove  
2
Front  
Protrusion  
Armrest  
Seat  
3
Armrest  
protrusion  
Synthetic  
leather  
Unit  
protrusion  
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Turn screws clockwise  
to tighten.  
2 Fasten the armrest with  
the attachment screws.  
Set the two attachment screws in  
place with the allen key first and  
then tighten firmly.  
Back  
Front  
Attachment Screw  
Attachment Screws (M6 × 16)  
Right armrest — 2 pcs.  
Left armrest — 2 pcs.  
Attachment Screw  
Allen key  
Allen key  
How to tighten the screws  
• Put an attachment screw on the edge of the allen key and tighten the screw  
horizontally to the hole.  
Allen key  
Hole  
• Screw may be damaged if you tighten the screw inserted into the hole crookedly  
using an allen key.  
2. Attaching the control panel stand to the right armrest  
1 Insert the attachment screw into the  
Control panel stand  
lower holes first and then tighten  
lightly with the allen key.  
2 Securing the stand with the  
attachment screws.  
Attachment screw  
Allen key  
• Tighten the two screws for the remaining two holes lightly  
with the allen key and then tighten firmly.  
Attachment Screws (M6 × 16)  
4 pcs.  
How to tighten the screws  
• Put an attachment screw on the edge of the allen key and tighten the screw  
horizontally to the hole.  
Allen key  
Hole  
• Screw may be damaged if you tighten the screw inserted into the hole crookedly  
using an allen key.  
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3. Attaching the side covers (On both the right and left sides)  
The method for attaching the covers is the same for both sides.  
Right Side Cover  
Left Side Cover  
The diagram shows the right side where the control panel stand is  
attached.  
1 Insert the bottom tabs on the cover 2 Insert the top tabs into the notches on  
into the bottom notches on the  
the armrest.  
armrest.  
Bottom tabs  
Right side cover  
Notches  
Push the cover until  
you hear it click.  
Notches  
Top tabs  
Removing the side cover  
Flat-tip screwdriver  
(Not included in the  
standard configuration)  
1 Insert a flat-tip screwdriver in the  
2
area above the mark ( ).  
2 Push the top tab of the cover  
down to lift the cover.  
1
3 Perform the same procedures as  
1 and 2 above for the other gap.  
2
4 Pull the cover up diagonally.  
• Performing this procedure with the allen key or a  
Phillips screwdriver could damage the unit.  
• The cover can be removed with light force  
instead of forcing it.  
Mark  
4. Connect the power cord to the unit  
1 Check for dirt and damage on appliance inlet  
Appliance inlet  
Connector  
of the power switch section and the  
connector of the power cord.  
2 Insert the connector into the appliance inlet.  
3 Be sure to push the connector in all the way.  
Power cord  
Power switch section  
13  
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5. Raising the backrest to the upright position  
1 Insert the power plug into the power outlet.  
1
2 Confirm the lock switch key is set to the  
“open” position.  
3 Confirm the power switch is set to the “on”  
position.  
button on the control panel  
4 Press the  
twice.  
• Press once, and then press again approx. 1 second later.  
The backrest will rise to the upright position automatically.  
6. Placing the control panel into the control panel stand  
1 Fit the groove on the side of the  
control panel to the projection on the  
inside of the holder.  
• Put the control panel cord on the outer side of the armrest  
before use.  
Projection on the inside of  
the holder  
Lift the control panel to remove.  
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BEFORE SITTING DOWN  
Check the following before using the unit  
1. Check the surrounding area  
Make sure there are no objects, people, or pets in the vicinity of the unit.  
2. Check the power cord and the power plug  
See Warning No. 8 on page 1.  
3. Be sure to push the connector all the way into the appliance inlet  
4. Switching on the power supply  
1 Insert the power plug into an  
1
electrical outlet.  
2 Turn the lock switch key to the “open”  
2
3
position.  
3 Slide the power switch to the “on”  
position.  
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5. Check the unit  
1 Make sure the covering is free of rips or tears.  
3
2 Make sure there are no obstacles between  
1
the parts of the unit.  
3 Make sure the massage heads are in the  
retracted position, i.e. they are parked to the  
left and right in the upper part of the backrest.  
If not retracted, press  
retracted position.  
twice to return the massage heads to the  
4
4 Make sure the legrest is lowered.  
• Do not sit on the legrest when it is raised. Doing so may cause it to  
collapse down or bend the legrest. The legrest is not meant to  
support full body weight.  
See Caution No. 3, 8 and 13 on page 2 and No. 14 on page 3.  
6. Flipping up the pillow  
When you flip up the pillow, you can firmly massage your neck  
and shoulders.  
7. Adjusting the reclining angle  
button on the control panel to turn on the power.  
to adjust the angle of the backrest and legrest.  
1 Press the  
2 Press  
and  
• With either button held down, movement will continue until a “beep-beep-beep” sound indicates the legrest or backrest has  
been raised or lowered as far as possible.  
• The legrest will start to move shortly after the backrest.  
Approx. 115˚  
Approx. 85˚  
Approx. 160˚  
Approx. 0˚  
*The reclining operation is a function that adjusts the angle of the backrest and legrest. Avoid using it for any other purposes,  
such as continuous up/down operation etc.  
If the power switch is set to “off” or the power plug is disconnected  
from the electrical outlet with the massage heads not in the retracted  
position, the massage heads may automatically return to the  
retracted position when  
is pressed next time you use the unit.  
A display shown to the right may appear, but this is not a malfunction.  
You will be able to use the unit normally after the massage heads  
stop moving.  
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SELECTING A MENU AND STARTING THE MASSAGE  
The illumination will light up and sound  
will start when you sit down.  
To stop the sound, press the  
button 1.  
is lit on  
the display.  
To stop the illumination, press the  
button 2.  
• Color of the illumination will change according to the operation.  
• If the illumination does not light up and sound does not start  
after sitting down, sit back deeply in the chair.  
• After 15 minutes of use, we recommend that you take a 10 minute break.  
• Use the unit up to twice per day, for a total of 30 minutes.  
See Caution No. 5 on page 2.  
button to turn on the power.  
1 Press the  
• The power will turn off automatically if the massage does not start within 3 minutes after turning on the power.  
1
2
2 Select the auto program you want.  
• Please press one of the flashing buttons.  
• If you press another auto program selection button or a manual operation button during your selected auto program  
massage, the massage will switch to the newly selected massage.  
• In auto programs, the leg/foot massage begins at the same time.  
It is possible to stop or change the intensity of the leg/foot massage during the program. (See page 19.)  
• Pressing an auto program selection button automatically moves the backrest and legrest into massage position.  
3 Sit as far back in the seat as possible with your head on the pillow.  
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4 Adjusting shoulder position  
• The massage heads will move to the shoulder area while tapping.  
• Fine adjust the position of the massage heads to the position of your shoulders when you hear beeps and  
flashing.  
starts  
(The program will start after approximately 15 seconds.)  
• The shoulder position can be changed during the auto program massage.  
<Control panel>  
A single press of  
the button will  
raise or lower the  
massage heads  
approximately  
0.6 in. (1.5 cm).  
Caution  
Too high  
Keep your head on the  
backrest while shoulder  
position is being  
determined.  
Correct position of  
If the shoulder position  
cannot be correctly  
determined, an error  
message (U10) might be  
displayed and operations  
are terminated.  
the massage head  
(The point where the  
tapping action should  
be felt.)  
Too low  
(See page 26 for  
solution.)  
Characteristics of Auto program (upper body)  
DEEP  
SWEDISH  
LOWER BACK  
NECK/SHOULDER  
The muscles between your  
neck and lower back will be  
loosened by mildly strong  
Knead, Soft Shiatsu and Tap therefore can be used to  
actions.  
This is a mild course without This will take care of the  
This will take care of the  
stiffness around the neck  
and shoulders by loosening  
the muscles around the  
cervical vertebrae.  
any body shaking motions  
or stimulating actions, and  
stiffness around the lower  
back by loosening the  
muscles around the lower  
back.  
relax. The degree of  
Recommended for those  
relaxation is increased by  
Recommended for those  
Recommended for those  
with severe stiffness, who gradually weakening the  
who want to mainly loosen who want to mainly loosen  
prefer a stimulating  
massage.  
stimulation.  
the lower back.  
the muscles around the  
cervical vertebrae.  
Recommended for those  
who prefer a gentle  
massage while watching  
TV or reading a magazine.  
Persons whose height is less than 55 in. (140 cm) or more than 72.8 in. (185 cm) are recommended to use the unit in the  
manner described below when the massage heads do not touch their shoulders.  
Height is around 55 in. (140 cm) or less  
Height is around 72.8 in. (185 cm) or more  
Use by placing a cushion on the seat and sitting  
as far back as possible.  
Use by reclining the backrest and sliding your  
body downward.  
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5 Making Adjustments  
AAdjusting the intensity of the upper body massage  
Upper body intensity display (3 levels)  
Stronger  
Weaker  
Intensity 1  
Intensity 2  
Intensity 3  
BAdjusting the intensity of the lower body massage  
Lower body intensity display  
Stronger  
Weaker  
Intensity 1  
Intensity 2  
Intensity 3  
CTurning off the lower body actions  
Leg/foot massage is turned off  
when pressed.  
Leg stretch is turned off when  
pressed.  
It will turn back on by pressing  
again.  
It will turn back on by pressing  
again.  
6 Auto shut-off in auto programs  
• The massage will end after approximately 15 minutes and the unit will automatically shut off.  
• The massage heads will move to the retracted position and stop.  
• The legrest will automatically lower.  
• If you want to continue using the unit, press the  
button. Please rest at least 10 minutes between massages.  
Stopping an auto program  
Immediately stopping the massage  
• Press the OFF/ON button.  
• Press the Quick Stop button.  
Press  
Press  
• The massage heads will move to the  
retracted position, and the backrest and  
legrest will automatically return to their  
original position.  
• All movement will stop immediately.  
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MANUAL OPERATION FOR THE UPPER BODY  
button.  
1 Press the  
• The power will turn off automatically if the massage does not start within 3 minutes after turning on the power.  
1
2
2 Select the massage type you want.  
• Press the button of the massage you require.  
• The unit will automatically recline to the massage position. See page 16 for a fine adjustment.  
Massage Actions  
NECK KNEAD  
KNEAD  
TAP  
Feels like the thumbs of two hands  
repeatedly kneading from the lower  
part to the upper part of your neck.  
Feels like the fingers and thumbs of  
two hands squeezing in unison as they rhythmically tapping to penetrate into  
carefully work their way upwards to  
loosen stiffness.  
Feels like the edges of two hands  
the body and relax muscles.  
Recommended for use on the fine  
muscles of the neck or as a finishing  
massage.  
NECK SHIATSU  
ROLL  
Feels like the thumbs of two hands  
repeatedly pressing upward from the  
lower part to the upper part of your  
neck.  
From lower back to neck, you can feel it  
move 21.1 in. (53.5 cm) up and down  
the whole of the upper body.  
Recommended for overall stretching  
of the back muscles.  
• When the same spot has been massaged continuously for 5 minutes, the massage position is automatically moved upwards by  
around 1.2 in. (3 cm).  
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3 Adjust as you like  
You can adjust the position or intensity of the massage heads, and you will hear a “beep-beep-beep” sound when it reaches  
its limit.  
AAdjusting the Vertical Position of the Massage Heads  
• Press the button once to move the position slightly [approx. 0.6 in. (1.5 cm)]. Press and  
hold the button to move the position continuously; release the button to stop the  
movement.  
Up  
Down  
BAdjusting the Width between Massage Heads  
Tap, Roll and Neck Shiatsu can be adjusted in 3 steps.  
Increasing  
Decreasing  
CAdjusting the intensity of the upper body massage  
• Adjustment level of intensity is different depending on the action.  
Stronger  
Weaker  
It can be adjusted within the range of  
the left bar of the intensity display.  
4 Auto shut-off in manual operation  
• The massage will end after approximately 15 minutes and the unit will automatically shut off.  
• The massage heads will move to the retracted position and stop.  
• The legrest will automatically lower.  
• If you want to continue using the unit, please press the  
button. Please rest at least 10 minutes between massages.  
MANUAL OPERATION FOR THE LEG  
Adjust the angle of the legrest before starting a massage. (See page 16.)  
1
2
2
3
button.  
1 Press the  
• The power will turn off automatically if the massage does not start within 3 minutes after turning on the power.  
A Press the Leg/foot Massage button.  
2
B Press the Leg Stretch button.  
• The air massage will begin.  
• Massage intensity is displayed by the indicator.  
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3 Adjusting the massage intensity  
• The intensity is adjustable in 3 steps.  
• Default is level 2.  
Lower body  
intensity display  
4 Auto shut-off in leg/foot massage and leg stretch  
• The massage will end after approximately 15 minutes and the unit will automatically shut off.  
• The legrest will automatically lower.  
• If you want to continue using the unit press the  
button.  
Description of Leg/foot Massage and Leg Stretch  
Leg/foot massage  
A bottom-to-top squeezing action slowly relaxes and softens to comfortably alleviate tired, swollen legs.  
Leg stretch  
Approx. 50°  
The legrest then rises to approximately The legrest rises again and returns to  
Approx. 15°  
Approx. 30°  
After the legs have been grasped by  
the airbags at the massage position,  
a 50° angle, after which it lowers once  
approximately a 50° angle.  
they are slowly stretched as the legrest again to approximately a 15° angle for a  
lowers to approximately a 30° angle. deep stretch.  
Stopping mid-way through a massage  
Immediately stopping the massage  
• Press the OFF/ON button.  
• Press the Quick Stop button.  
Press  
Press  
• It will take some time before the air is  
completely evacuated. (The sound of  
air escaping may be audible after  
pressing the OFF/ON button.)  
• All movement will stop immediately.  
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AFTER COMPLETING THE MASSAGE  
Return the seat to the original position  
1 Check that there is nothing in the vicinity of  
the backrest or the legrest.  
button twice.  
2 Press the  
• The backrest and legrest will automatically return to their original  
positions.  
The backrest and the legrest can be returned with the reclining button.  
(See page 16.)  
3 Place the control panel in its holder.  
4 Return the pillow to its original position if it  
was flipped.  
Disconnect the power  
See Warning No. 2 on page 1, Caution No. 2 on page 2, and No. 10 on page 3.  
1 Slide the power switch to the “off” position.  
2 Turn the lock switch key to the “lock” position and remove it.  
3 Unplug the power cord.  
4 The lock switch key must be stored out of the reach of children.  
CLEANING AND MAINTENANCE  
See Danger No. 1 on page 1.  
Leather covering on the pillow, the back cushion and the unit  
• Wipe these areas with a soft, dry cloth.  
(Do NOT use cloths containing any kind of chemical, etc.)  
• If the synthetic leather is particularly dirty, soak a soft cloth in water or a 3–5 % solution of mild detergent, wring it out  
thoroughly and tap the surface with it. Next, rinse the cloth in water, wring it out thoroughly and then wipe any remaining  
detergent from the surface, wipe the surfaces with a soft dry cloth and allow them to dry naturally.  
(Do NOT use a hair dryer to try to dry the surfaces more quickly.)  
• Wearing of denim, colored, patterned or other clothing with a tendency to fade should be avoided during use, as it could lead to  
discoloration of the synthetic leather.  
• Do not allow these areas to come in contact with plastic for extended periods of time as this may lead to discoloration.  
• Please do NOT use thinners, benzine or alcohol.  
Pipe and plastic areas  
1. Wipe the unit with a cloth that has been soaked in a mild detergent and then thoroughly wrung out.  
2. Next wipe the unit with a cloth that has been moistened with just water and thoroughly wrung out.  
*Make sure you thoroughly wring out the cloth first when cleaning the control panel.  
3. Allow the unit to dry naturally.  
• Please do NOT use thinners, benzine or alcohol.  
Coated fabric  
1. Wipe the seat fabric with a cloth that has been soaked in a mild detergent solution and then thoroughly wrung out.  
2. Use a brush to apply a mild detergent to areas where the coated fabric has become particularly soiled. Be careful not to brush  
the fabric too much as this may damage it.  
3. Next wipe the fabric with a cloth that has been moistened with just water and then thoroughly wrung out.  
4. Allow the fabric to dry naturally.  
• Please do NOT use thinners, benzine or alcohol.  
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How to move the unit  
Using the wheels to move the unit  
• Grasp the legrest to move the unit when using the wheels.  
• It is easier to move the unit with the massage heads  
retracted and the backrest in the upright position.  
*Place a mat or cloth on the floor and move the unit slowly  
to prevent floor damage.  
Lifting the unit  
• Move the unit by having one person firmly hold onto the  
fabric section on the underside of the legrest and another  
person use the groove on the back cover of the backrest.  
*You may damage the floor by dropping the unit if you do not  
hold it correctly.  
Fabric  
Section  
Move it slowly  
Groove  
Hold the cloth section  
on the backside  
Legrest  
Legrest  
Place your fingers in the groove  
Wheels  
Place a mat on the floor to  
avoid damaging the floor.  
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TROUBLESHOOTING  
Problem  
Cause and Remedy  
Motor Noises  
• It sounds and feels like the massage heads are straining to get over wrinkles in the cloth.  
• The motor groans when it comes under load.  
• There is excessive noise during Tapping. (The noise is greater at the top of the unit.)  
• There is a creaking noise when the massage heads are in operation.  
• There is a rattling sound when the massage heads move up or down.  
• The belt can be heard rotating.  
• There is a rubbing sound produced by the massage heads rubbing on the seat fabric.  
• There is a noise when the back cushion moves over the armrest when the seat is reclining.  
• There is a noise when I sit down.  
• There is a strange sound when the massage heads move in and out.  
• When the power switch is turned on there is a humming sound.  
• Air massage-related sounds. There is a hissing sound of air escaping. There is a humming sound from the pump.  
• The legrest rattles.  
• There is operational noise of valves under the seat.  
• There is an unstable sound when air escapes during the leg stretch.  
These sounds are perfectly normal and will not have any effect on the operation of the unit.  
The massage heads stop during operation.  
When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may  
stop moving.  
If all markings and buttons on the control panel start to flash, which is extremely unusual, turn off the power switch, wait for  
approximately 10 seconds and then turn the power switch on again. If the massage heads stop again, position yourself so  
that your back is not completely in contact with the backrest.  
The illumination does not light up and sound does not start when you sit down on the unit.  
• The power cord has been disconnected.  
• Sit back deeply in the chair.  
(See page 15.)  
(See page 17.)  
The massage heads do not come up to the shoulder or neck.  
The position of the massage heads is incorrect.  
(See page 18.)  
The height of the left and right massage heads is different.  
An alternating tapping method is employed, which means that this phenomenon will naturally occur.  
There is nothing wrong with the unit.  
It is not possible to recline the unit.  
The legrest cannot be raised or lowered.  
If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will  
come to a stop.  
If all markings and buttons on the control panel start to flash, which is extremely unusual, turn off the power switch, wait for  
approximately 10 seconds and then turn the power switch on again.  
Reclining does not take place even though a massage is started in auto programs.  
(The seat does not automatically recline.)  
In some cases the seat may not automatically recline depending on the position (angle) of the backrest or the legrest.  
Automatic reclining will not activate when the backrest is reclined to flat position more than massage position and legrest is  
in upper position.  
When you use the manual operation only for legs, automatic reclining will not activate.  
The backrest does not return to the upright position.  
The backrest will not return to the upright position if the timer is activated or the  
(Pressing twice will return the backrest to its original position.)  
button is pressed.  
(See page 23.)  
The unit will not operate at all.  
• The power cord has been disconnected.  
• The power switch on the unit has not been turned on.  
(See page 15.)  
(See page 15.)  
• An auto program selection button, upper body massage selection button or lower body massage off/on button hasn’t  
been pressed after pressing  
.
(See pages 17, 20 and 21.)  
The unit has been damaged.  
Stop using the unit immediately.  
The power cord or power plug is abnormally hot.  
Stop using the unit immediately.  
See Caution No. 5 and 13 on page 3.  
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ERROR DISPLAY  
Contents of the error will be displayed in the remaining time display area when  
an error occurs during the operation.  
<Example of error display>  
• For the error “U10”  
Time Remaining  
Display  
and  
will flash alternately.  
Error display  
Contents  
For safety reasons, operation will terminate automatically when it cannot detect  
if someone is seated. If this error occurs even if you are seated, sit back all the  
way to the backrest, and operate from the start again.  
Operation is terminated because there is a problem with internal  
communication.  
Operation is terminated because there is a problem with the massage  
mechanism.  
Operation except for the massage mechanism is terminated because there is a  
problem with the reclining mechanism or the raise/lowering mechanism of the  
legrest.  
* Please contact an authorized service center.  
Service and maintenance will be carried out smoother if the error number is communicated when contacting.  
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