Oki Fax Machine 5950 User Manual

Feature Set  
Guide  
P/N 59332202  
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Trademark Information  
OKI and Oki Data are registered trademarks and OKIFAX is a  
trademark of Oki Electric Industry Company, Ltd.  
Touch-Tone is a registered trademark of American Telephone  
and Telegraph.  
UNIX is a registered trademark of X/Open Company Ltd.  
Apple, AppleTalk, EtherTalk, KanjiTalk and MacOS  
Macintosh are registered trademarks of Apple Computer  
Company.  
ZIP Code is a registered trademark of the United States Postal  
Service  
Ethernet is a registered trademark of Rank Xerox Ltd.  
Other product names and brand names are registered  
trademarks or trademarks of their proprietors.  
Eudora is a registered trademark of the University of Illinois  
Board of Trustees, licensed to QUALCOMM Incorporated.  
QUALCOMM, Eudora Pro and Eudora Light are registered  
trademarks and Eudora Internet Mail Server, Qpopper, Eudora  
WorldMail, WorldMail, and PureVoice are trademarks of  
QUALCOMM Incorporated.  
Internet Explorer, Excel, MS-DOS, Outlook, Windows,  
Windows NT, and Word registered trademarks or a trademarks  
of Microsoft Corporation in the United States and/or other  
countries  
JetSuite is a trademark of eFAX.com.  
Netscape, Netscape Messenger, Netscape Navigator are  
registered trademarks of Netscape Communications  
Corporation, U.S. and other countries.  
NetWare is a registered trademark of US Novell Inc.  
Options User’s Guide: English  
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Contents  
Overview  
Second Tray......................................................... 4  
Second Paper Tray ................................................................ 4  
Installation ........................................................................... 4  
Overview of Options and Consumables ............ 1  
General Information ............................................................. 1  
Obtaining.............................................................................. 1  
Part Numbers ...................................................................... 2  
Consumables ................................................................... 2  
Options ............................................................................ 2  
Options by Model ................................................................ 3  
OKIFAX 5750 .................................................................. 3  
OKIFAX 5950 Dual Line ................................................. 3  
OKIFAX 5950 T.37 .......................................................... 3  
OKIFAX 5950 T.38 .......................................................... 3  
Memory................................................................ 5  
Memory Expansion .............................................................. 5  
Installation ........................................................................... 6  
OKI HRS600 (600 dpi TX Kit) .......................... 7  
General Information ............................................................. 7  
Installation ........................................................................... 7  
Activation ............................................................................. 8  
Deactivation ......................................................................... 8  
Using .................................................................................... 8  
Handset ................................................................ 9  
Handset ................................................................................. 9  
Installation ........................................................................... 9  
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Dual Line ........................................................... 10  
What is Dual Line? ............................................................. 10  
Benefits of Dual Line ......................................................... 10  
Basic Operations ................................................................ 11  
Unpacking ........................................................................ 13  
Connecting to the Second Telephone Line ..................... 14  
Displays, Reports, and Beeps ............................................. 14  
Setting the Option Line Type for the Second Line ............ 15  
Setting Memory Transmissions to Use the Second Line ... 15  
T.37 Internet Fax .............................................. 16  
Overview ............................................................................ 16  
Operation Overview (End User) ....................................... 17  
Information Provided .................................................... 17  
General Conditions ....................................................... 17  
Internet Fax Transmission ............................................. 18  
Internet Fax Reception .................................................. 20  
Accessing Network Settings .......................................... 21  
Information Provided ....................................................... 23  
User’s Guide ................................................................... 23  
Warranty Document ....................................................... 23  
Feature Set Guide .......................................................... 24  
OKILAN 7100e+ User’s Guide ...................................... 25  
Software Utilities CD-ROM ........................................... 25  
Components of an Internet Fax........................................ 26  
Header ............................................................................ 26  
E-mail ............................................................................ 26  
TIFF attachment(s) ......................................................... 26  
What Your T.37 Internet Fax Machine Can Do................ 27  
Feature Set Guide: English  
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Helpful Hints (T.37) ............................................................ 28  
PSTN Faxing vs. Internet Faxing .................................. 28  
Internet Fax .................................................................... 28  
E-mailAddresses vs. PSTN (Phone) Numbers ............... 29  
Status of Server .............................................................. 29  
Backup / Archive (Network Scan) ................................. 29  
Operation Overview ........................................................... 30  
Installation ..................................................................... 30  
Setup .............................................................................. 30  
Customization ............................................................... 30  
LAN Topologies and Operating Systems......................... 31  
LAN ............................................................................... 31  
Network Print Protocols................................................. 31  
Internet Fax Protocols.................................................... 31  
Management Protocols .................................................. 31  
Set Up (on a Network) ........................................................ 32  
Identifying Current Settings ............................................ 32  
Settings Stored on the Fax Machine ............................. 32  
Settings Recorded on the Network Card ....................... 33  
Network Card Manual ...................................................... 34  
7100e+ User’s Guide ...................................................... 34  
Settings Stored on the Fax Machine ................................ 35  
General Information....................................................... 35  
Accessing Settings ......................................................... 35  
List of User Functions (Network Settings) ....................... 36  
Delete POP Message ...................................................... 39  
Time Between GMT ...................................................... 40  
Text Print ....................................................................... 40  
Header Print ................................................................... 41  
Coding Mode ................................................................ 41  
Extra Fine Mode ............................................................ 42  
IFAX Sender ID .............................................................. 42  
Domain Name ................................................................ 43  
Message Disposition Notification (MDN) .................... 44  
Network Settings ........................................................... 46  
Changing Settings ........................................................... 54  
Settings Changed Only by Using the Web Page ........... 55  
Settings Changed by Using the Web Page or the Menu 55  
Settings Changed Only by Using OKIVIEW 32 ........... 56  
Using the OKILAN 7100e+ Web Page .......................... 57  
Using OKIVIEW 32 ....................................................... 60  
Telnet ............................................................................. 63  
Customization .................................................................... 64  
Programming e-mailAddresses ........................................ 64  
Confirming e-mail Address Programming ..................... 66  
E-mail Address Restrictions........................................... 66  
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Using Internet Fax .............................................................. 67  
Sending a Document ........................................................ 67  
General Information....................................................... 67  
Stopping a Transmission ............................................... 67  
How to Send a Document .............................................. 68  
Sending to a Non-Programmed E-mail .......................... 69  
Limitations and Suggestions ......................................... 69  
TIFF Format...................................................................... 70  
Viewing TIFF Files ........................................................ 71  
Receiving Internet Faxes ................................................. 72  
Automatic Reception .................................................... 73  
Manual Reception ......................................................... 73  
Receiving TIFF files ........................................................ 74  
Restrictions .................................................................... 74  
Receiving e-mails (Body Text) ........................................ 75  
Printing e-mails ............................................................. 75  
Gateway Services (Forwarding) .......................................... 76  
Faxes to an e-mail Address ............................................... 76  
E-mails to a Fax Number .................................................. 77  
Example ......................................................................... 78  
Image Restrictions ......................................................... 78  
Telephone Number Restrictions .................................... 78  
MailAddress Format...................................................... 79  
Domain Name Restrictions ............................................ 79  
How it Works ................................................................. 80  
Mail Server Settings for E-mail-to-FAX Gateway Service 81  
DNS Server ..................................................................... 82  
Mail Server .................................................................... 84  
Mail Forwarding Process ............................................... 86  
Network Scanner ................................................................ 87  
Example ......................................................................... 87  
How it Works ................................................................. 87  
Image Resolution .......................................................... 88  
IFAX Sender ID .............................................................. 88  
Feature Set Guide: English  
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Network Printing ................................................................ 89  
Printing Documents ......................................................... 89  
Printing on Transparencies ............................................ 89  
Operating Systems ........................................................... 90  
NetWare ......................................................................... 90  
Windows NT 4.0 and Windows 2000 ............................ 90  
Windows 95/98 .............................................................. 91  
Windows 3.1 .................................................................. 91  
Other Operating Systems ............................................... 92  
Configuring from Network Utilities .............................. 92  
Configuration................................................................... 93  
Settings .......................................................................... 94  
User Functions ............................................................... 94  
Banner Output .................................................................. 96  
Problem Solving ................................................................. 97  
End User ........................................................................... 97  
Option Board Error ........................................................ 97  
LAN Data Error .............................................................. 97  
Network Problem ........................................................... 97  
NetworkAdministrator ..................................................... 98  
Service Codes ................................................................ 98  
SMTP Error Codes ......................................................... 98  
SMTP Protocol Error Codes .......................................... 99  
POP3 Communication Errors ...................................... 100  
Transmission Troubleshooting ...................................... 101  
Reception Troubleshooting ........................................... 102  
E-mail-to-Fax Troubleshooting ..................................... 104  
Printing Troubleshooting .............................................. 109  
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T.38................................................................... 110  
Overview .......................................................................... 110  
Information Provided ..................................................... 111  
What Your T.38 Internet Fax Machine Can Do.............. 111  
What is an Alias? ............................................................ 112  
Example ....................................................................... 112  
General Conditions ........................................................ 113  
Helpful Hints (T.38) .......................................................... 114  
PSTN Faxing vs. T.38 Faxing ...................................... 114  
Internet Fax .................................................................. 115  
“Real Time” Fax .......................................................... 115  
Global vs. Private IPAddresses ................................... 115  
Programming One-Touch Keys ................................... 115  
T.38 vs. PSTN Communications .................................. 116  
Status of Server ............................................................ 116  
“#” Symbol .................................................................. 116  
End User Information ....................................................... 117  
Requirements ................................................................. 117  
Limitations and Suggestions ......................................... 118  
Operation ....................................................................... 119  
Sending a T.38 Fax ...................................................... 119  
Sending to a Non-Programmed Alias .......................... 121  
Receiving a T.38 Fax ................................................... 121  
Troubleshooting (End User) .......................................... 122  
Error Codes (End User) ................................................ 122  
Reports (End User) ....................................................... 123  
Feature Set Guide: English  
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Installer (NetworkAdministrator) Information................. 124  
Global vs. Private IPAddresses ...................................... 124  
DHCP ............................................................................. 125  
DHCP Setting (On or Off) ............................................ 125  
Determine the DHCP Setting ....................................... 126  
Windows NT DHCP Server Settings ............................ 127  
Installation Process ........................................................ 129  
Physical Installation .................................................... 129  
Static IPAddress .......................................................... 130  
Program the IP address, Subnet Mask, and Default Gate-  
way ............................................................................... 131  
Install the T.38 Software .............................................. 132  
Set Up the Address Table ............................................. 132  
Provide Aliases to the End User................................... 133  
Specifications................................................................. 134  
T.38 Menu Options ........................................................ 135  
Accessing Menu Options ............................................ 135  
Problem Solving ............................................................ 136  
No communication ...................................................... 136  
The machine uses PSTN, not T.38 ............................... 137  
Connecting private address to global addresses ......... 137  
Communication errors occur ....................................... 137  
Software Programs on the CD ........................................ 138  
General Information..................................................... 138  
Specifications .............................................................. 138  
Installing the Software Programs ................................. 139  
Accessing the Software Programs ................................ 139  
IPFax Console Software ................................................. 140  
Software Installation for a T.38 device ........................ 140  
Status Screen ................................................................ 141  
Display Screen ............................................................. 142  
Change Screen ............................................................. 142  
Network Settings ......................................................... 143  
Gatekeeper ................................................................... 146  
Address Table .............................................................. 149  
Changing the Password ............................................... 153  
Forget the Password? ................................................... 154  
Updating the T.38 Board Firmware ............................. 156  
Memory Dump ............................................................. 158  
Version Information ..................................................... 159  
Discovery Program ...................................................... 159  
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Overview of Options  
Overview  
and Consumables  
Obtaining  
General Information  
Before you order, have the correct part number and  
description of the item.  
This section of the Feature Set Guide covers where to obtain  
the options and consumables for your facsimile machine.  
· Consult the dealer where you purchased your fax machine.  
· Consult an Oki Data Authorized Sales and Service Dealer.  
This section also provides the part numbers for the options  
and consumables.  
For details about each option and consumable, refer to the  
appropriate section of this Feature Set Guide.  
Important: This machine will only operate using the  
!
consumables and options specified by OKI for this  
facsimile machine. The use of any other consumables or  
options will result in the display of an operation error  
The machine may malfunction.  
Options vary according to the model of your machine.  
!
Feature Set Guide: English  
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Part Numbers  
For the latest product and technical support  
information, visit the Oki Data Web site:  
Options  
Part Number Description  
!
www.okidata.com  
40755302  
40755312  
40755322  
2 MB Memory Expansion Kit  
4 MB Memory Expansion Kit  
Consumables  
Part Number Description  
8 MB Memory Expansion Kit  
(also called OKI HRS600 [600 dpi TX kit])  
500 Sheet 2nd Paper Tray Kit (UST-550)  
40815606  
40433318  
40733301  
40733302  
Toner Cartridge Kit, Type 5 TL  
70029401  
70037801  
Image Drum Kit, Type 5 (F)  
Multifunction Product (MFP) PC Interface  
Kit  
Sheet: One Touch (1 - 40, Top Level)  
Sheet: One Touch (41 - 80, Bottom Level)  
40755322  
OKI HRS600 [600 dpi TX kit]  
(also called 8 MB Memory Expansion)  
Handset  
70031801  
41345301  
70036601  
70037001  
Dual Line Option  
T.37 Internet Fax/Lan Kit  
T.38 Real Time Internet Fax Kit  
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Options by Model  
OKIFAX 5950 Dual Line  
·
·
OKIFAX 5750  
500 Sheet 2nd Paper Tray Kit (UST-550)  
Handset  
·
·
·
500 Sheet 2nd Paper Tray Kit (UST-550)  
T.38 “Real Time” Internet Fax Kit  
OkiLAN 7100e+ 10/100 Base-T Ethernet Internal Print  
Server Kit  
OKIFAX 5950 T.37  
·
·
500 Sheet 2nd Paper Tray Kit (UST-550)  
Handset  
·
·
MFP Option Kit (Multi-function PC Peripheral Kit)  
OKI HRS600 [600 dpi TX kit]  
(also called 8 MB Memory Expansion)  
Handset  
OKIFAX 5950 T.38  
·
·
·
500 Sheet 2nd Paper Tray Kit (UST-550)  
Handset  
Feature Set Guide: English  
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Second Tray  
Overview  
For the latest product and technical support  
information, visit the Oki Data Web site:  
Installation  
!
Installation instructions are provided with the option at the  
time of purchase.  
www.okidata.com  
Use them when installing the option.  
Second Paper Tray  
The second paper tray has a 500 sheet paper capacity.  
With the second paper tray installed, the machine has a 750  
sheet paper capacity (250 sheet standard tray plus 500 sheet  
second tray).  
When the main tray runs out of paper, the machine switches  
to the second tray for uninterrupted printing.  
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Memory  
Overview  
Memory Expansion  
For the latest product and technical support  
information, visit the Oki Data Web site:  
Several memory expansion cards are available.  
Each has a different memory storage capacity.  
All page numbers given areAPPROXIMATES.  
Your results may vary, depending on the nature of your pages.  
!
www.okidata.com  
An expandable memory slot is located under the back cover  
of the machine.  
Only one memory slot is available in your machine.  
!
Therefore, only one of the available memory options  
may be installed at one time.  
You must have the 8 MB expansion card to utilize the  
600 dpi TX feature.  
Feature Set Guide: English  
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2 MB  
4 MB  
8 MB  
Installation  
Capacity:  
Installation instructions are provided with the option at the  
time of purchase.  
160 pages of Option 2 MB memory  
Use them when installing the option.  
Capacity:  
320 pages of Option 4 MB memory  
This item is called the OKI HRS600 (600 dpi TX)  
Kit.  
Capacity:  
640 pages of Option 8 MB memory  
You must have the 8 MB expansion card to utilize the  
600 dpi TX feature.  
!
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OKI HRS600  
Overview  
(600 dpi TX Kit)  
For the latest product and technical support  
information, visit the Oki Data Web site:  
Installation  
!
www.okidata.com  
Installation instructions are provided with the option at the  
time of purchase.  
General Information  
Use them when installing the option.  
NOTE: this item is called the OKI HRS600 (600 dpi TX Kit),  
but it is also an 8 MB Memory Expansion Kit.  
This option adds 8 MB of memory to your machine.  
It allows you to  
·
transmit using high-resolution  
[600 dots-per-inch (dpi)], to a fax machine capable of  
receiving at this resolution  
·
scan documents at 600 dpi resolution  
Feature Set Guide: English  
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Activation  
Deactivation  
To activate high-resolution scanning and faxing:  
1 Press Menu.  
To deactivate high-resolution scanning and faxing:  
1 Press Menu.  
2 Type 28 on the numeric keypad.  
3 Select ON.  
2 Type 28 on the numeric keypad.  
3 Select OFF.  
4 Press ENTER.  
4 Press ENTER.  
5 Press MENU.  
5 Press MENU.  
Now you can use the high-resolution scanning/faxing  
feature.  
The full amount of memory is available, regardless of  
the setting for User Function 28.  
!
The full amount of memory is available, regardless of  
!
the setting for User Function 28.  
Using  
1 Load your document.  
2 Press the RESOLUTION button until EX. FINE is lit.  
3 Fax as you normally would.  
4 MB of memory is reserved for copying and receiving  
!
at 600 dpi.  
If a portion of that reserved memory is used for storing  
faxes, you cannot receive or copy at 600 dpi.  
You can always scan and transmit at 600 dpi.  
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Handset  
Overview  
For the latest product and technical support  
information, visit the Oki Data Web site:  
Installation  
!
Installation instructions are provided with the option at the  
time of purchase.  
www.okidata.com  
Use them when installing the option.  
Handset  
The optional handset connects directly to your fax machine  
and works like a telephone.  
Feature Set Guide: English  
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Dual Line  
Overview  
What is Dual Line?  
Benefits of Dual Line  
A fax machine with dual line has two modems. Dual line  
expands the functionality of your machine.  
A fax machine with dual line gives you the work capacity of  
two fax machines in the space of one.  
Two phone lines, each with a unique number, must be used  
with the unit to fully use the dual line feature.  
A fax machine with dual line makes an excellent relay key  
station (hub) for relay faxing. If both lines are available for  
transmission (sending), the relay fax process is done in half  
the time of a single-line machine.  
With two phone lines, the unit can handle more fax traffic.  
The second line may be programmed to send and receive,  
send only, or receive only.  
A dual line machine makes it possible to always have a line  
dedicated to receiving faxes.  
For Line 1, you adjust the answering mode, dial, and  
incoming call options.  
For Line 2, you adjust the Option Line Type.  
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Basic Operations  
·
Dual Line requires two telephone lines, each with a  
unique telephone number.  
·
You control the use of the two lines of your Dual Line  
machine by the way you  
Both lines must be the same type (PSTN or PBX).  
They must both be analog lines.  
1 program your machine  
2 share the telephone numbers of the lines  
!
·
Be careful how you share the telephone numbers.  
All transmissions using the second line are done from  
memory.  
Make sure the distribution of the numbers matches how  
you want to use the machine. If you want one line to  
only transmit (send) faxes, don’t give out that number!  
·
The second line may be programmed to send and  
receive, send only, or receive only.  
·
The machine will ALWAYS try to transmit (send) using  
the first line before trying to use the second line.  
For Line 1, settings are programmed through the  
answering mode, dial, and incoming call options.  
For Line 2, you set the Option Line Type.  
Set the Option Line Type before using the second line.  
!
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·
·
The second line does not have a speaker.  
·
·
When working with a Dual Line fax machine, remember  
that there is only one Sender ID, not two. You are  
sending from one location (Sender ID), which uses two  
lines.  
Do not connect any external devices (such as an external  
phone) to the second line.  
·
When working with a Dual Line fax machine, remember  
that there are two TSIs (Transmit Sender Identifications).  
Each line has its own TSI. Refer to the User’s Guide,  
“Setting Basic Features, Setting Your Fax Machine’s ID.”  
Some phone companies offer an automatic rollover  
feature as a service. Your fax machine will work with this  
feature. Contact your phone company for more  
information on the rollover feature.  
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Unpacking  
Remove contents from the carton. Be sure that all the items  
listed below are included.  
If any items are missing, contact Oki Data immediately.  
!
Keep your packing materials and carton in case you  
need to ship or transport the unit.  
1 Fax Machine  
2 Toner cartridge  
3 Image drum (inside machine)  
4 Power cord  
5 Telephone line cord(s)  
6 Document Stacker  
7 Documentation  
User’s Guide  
Features Set Guide  
Warranty Information  
Feature Set Guide: English  
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Connecting to the Second Telephone Line  
1 The primary / first telephone line is connected to the LINE  
Displays, Reports, and Beeps  
The display usually shows the status of the first telephone  
line. Press HELP to display the status of the second  
telephone line.  
(1).  
See the User’s Guide, “Installation, Setting Up Your  
Machine, Connecting to the Telephone Line.”  
The end of a communication (a fax is sent or received) is  
indicated by a beep. Any beeps are for the line (first or  
second) being displayed. No beeps sound for the line not  
being displayed.  
2 The second telephone line is connected to the second line  
jack [dual line access] (2).  
3 Insert the other end into the wall jack for the second  
telephone line.  
Continuous Tone, Speed Access no. 63 must be set to ON if  
you want to know when the second line is active. The  
second line does not have a separate audible alarm.  
When looking at a report, any information related to the  
second line is marked with a “#” symbol.  
1
2
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Setting the Option Line Type for the  
Second Line  
Setting Memory Transmissions to  
Use the Second Line  
The second line type may be set to:  
You must set the Option Line Type for the Second Line  
!
before programming Delayed Transmissions (Memory)  
to use the Second Line.  
·
·
·
Send (transmit) only (TX)  
Receive only (RX)  
The Option Line Type must be set to TX or ALL for use  
with the Delayed Transmission (Memory) function.  
Send and Receive (ALL)  
1 Press Menu/Exit to enter the menu.  
For more information on Delayed Transmission, see the  
User’s Guide, “Advanced Operations, Delayed Fax  
Transmissions.”  
2 Input speed access no. 31 (Option Line Type).  
3 Press or to select the desired mode, press Enter.  
4 Press Menu/Exit to return to standby mode.  
Feature Set Guide: English  
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T.37 Internet Fax  
Overview  
Overview  
Operation Overview (End User)  
T.37 Internet Fax is an easy-to-use feature that is difficult to  
explain.  
This section should be used as a quick-reference for using the  
your T.37 Internet Fax.  
This overview has several sections to help you understand  
T.37 Internet Fax.  
This section does not provide detailed explanations of  
features or settings. Other sections provide these details.  
·
·
·
·
Operation Overview (End User)  
Information Provided  
Components of an Internet Fax  
What Your T.37 Internet Fax Machine Can Do  
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Operation Overview (End User)  
Information Provided  
The following items provide the information you will need to  
use your fax machine.  
To make a LAN connection, the following information must  
be configured on this machine. Ask your network  
administrator about these settings.  
·
·
·
·
·
User’s Guide  
Warranty Document  
Feature Set Guide  
OKILAN 7100e+ User’s Guide  
Software Utilities CD-ROM  
·
·
·
an IPAddress  
SubnetMask  
Default Gateway  
If the LAN uses a DHCP server, it is not necessary to  
configure these settings as the server will do it automatically.  
General Conditions  
To use Internet Fax,  
Internet Fax settings can be configured either using the  
network tool or on the machine itself, but DHCP settings are  
supported by the network tool only.  
·
·
a Network Card must be installed in the machine  
the machine must be connected to a LAN  
After setting the correct IP Address, SubnetMask and Default  
Gateway, configure the machine for Internet Fax  
transmission/reception.  
The Network Card for this machine can be connected to a  
·
10 BaseT  
or  
·
10/100baseTX LAN.  
Feature Set Guide: English  
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Internet Fax Transmission  
General Information  
To send an Internet Fax message, you need a mail server from  
which to send e-mail.  
These settings are similar to those of popular mail clients  
such as Netscape Messenger, Outlook and Eudora.  
Please consult your network administrator about the settings  
listed below, which are required in order to make a  
connection to the mail server.  
You can start transmission when these settings have been  
configured.  
To send a fax, place a document on the machine and press the  
one-touch button on which the e-mail address of the recipient  
has been registered; the document will be scanned into  
memory and before transmission.  
·
·
·
·
SMTP ServerAddress / Name  
DNS Server’s IPAddress  
Host Name  
e-mailAddress  
The data will be converted into a TIFF file and sent to the  
recipient.  
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SMTP Server Address / Name  
Host Name  
Enter the SMTP server name or IPAddress.  
Enter the host name of this machine.  
If entering the server’s IPAddress, be sure to type the dots  
(full-stops) dividing the numbers.  
If you do not know the host name, enter the e-mail address  
of this machine instead.  
Example: 192.168.1.1  
E-mail Address  
You may enter a server name only if a DNS server has been  
configured.  
Enter the e-mail address assigned to this machine.  
DNS Server’s IP ADDRESS  
This setting is not required if the SMTP server has been  
specified by its IPADDRESS.  
A DNS server can convert a server name into an IP  
ADDRESS.  
Feature Set Guide: English  
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Internet Fax Reception  
General Information  
The machine is ready to receive Internet Fax messages when  
these settings have been configured.  
To receive an Internet Fax message, you need a mail server  
for sending e-mail.  
To receive a fax message, the machine will access the server  
automatically at regular intervals according to the POP  
Interval Time setting.  
Please consult your network administrator about the settings  
listed below, which are required in order to make a  
connection to the mail server.  
If there is mail, the machine will print it out automatically.  
·
·
·
·
POPServerAddress / Name  
DNS Server’s IPAddress  
POP Server User Name  
POP Server Password  
This machine only receives TIFF files and text-format mail.  
It cannot receive files in other formats (such as Word, Excel,  
and certain formats of TIFF files).  
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POP Server Address / Name  
Accessing Network Settings  
Enter the POP server name or IPAddress.  
From the Fax Machine Front Panel  
1 Press Menu/Exit to enter the menu.  
When entering the server’s IPAddress, be sure to enter the  
dots (full-stops) dividing the numbers.  
2 Using the numeric keypad, enter the User Function  
Example: 192.168.1.1  
Number (see the following list).  
You may enter a server name only if a DNS server has been  
configured.  
3 Press oruntil the desired setting is selected.  
4 Press Enter to access the selections for the setting.  
5 Key in or select the desired information.  
6 Press Menu/Exit to enter the menu.  
DNS Server’s IP Address  
This setting is not required if the POP server has been  
specified by its IPADDRESS.  
ADNS server can convert a server name into an IPADDRESS.  
POP Server User Name  
Enter the user name assigned to this machine for accessing  
the POPserver.  
POP Server Password  
Enter the password assigned to this machine for accessing the  
POPserver.  
Feature Set Guide: English  
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List of Settings  
User Function 93  
1: IPADDRESS  
Network Settings  
User Function 80  
User Function 81  
User Function 82  
User Function 83  
User Function 84  
User Function 85  
User Function 86  
User Function 87  
User Function 88  
User Function 89  
User Function 90  
User Function 91  
User Function 92  
Auto Tray Switch  
Paper Size Check  
LAN Print T.O.  
2: SUBNETMASK  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
POP Interval  
Delete POP Message  
Time Between GMT  
Text Print  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
9: DNS S .SRVADDRESS  
10: HOST NAME  
Header Print  
Coding Mode  
Extra Fine Mode  
IFAX Sender ID  
Domain Name  
11: FAX E-mailAddress  
12: DSN  
Message Disposition Notification  
13: NIC INITIALIZE  
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Information Provided  
The following items provide the information you will need to  
use your fax machine.  
User’s Guide  
The User’s Guide provides the information common to all  
configurations.  
·
·
·
·
·
User’s Guide  
Warranty Document  
Feature Set Guide  
OKILAN 7100e+ User’s Guide  
Software Utilities CD-ROM  
Warranty Document  
The Warranty Document provides the warranty, service and  
support, and Material Safety Data Sheet information for this  
product series.  
Each item is explained below.  
Feature Set Guide: English  
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Feature Set Guide  
The Feature Set Guide provides the information unique to  
Dual Line  
each option of the product series.  
This section provides the information unique to the Dual  
Line configuration of the product series.  
Second Paper Tray  
This section provides the information about the second  
paper tray option for the product series.  
T.37 Internet Fax  
This section provides the information unique to the T.37  
Internet Fax configuration of the product series.  
Memory Options  
This section provides the information about the memory  
options for the product series.  
OKI HRS600 (600 dpi Transmission)  
This section provides the information about the 600 dpi  
Transmission option for the product series.  
Handset  
This section provides the information about the handset  
option for the product series.  
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OKILAN 7100e+ User’s Guide  
The OKILAN 7100e+ User’s Guide provides the information  
OKIVIEW 32  
about the network card used with this product series.  
The OKIVIEW 32 Utility provides a simple, quick way of  
configuring and maintaining Oki network printers on a  
Novell network. The main screen contains the OKIVIEW  
Printer List of network printers. The main screen also  
provides the starting point to select and manage print devices  
from Windows 95, 98 and NT workstations on the network.  
Software Utilities CD-ROM  
The Software Utilities CD-ROM includes the following  
software:  
·
·
·
OKIVIEW 32  
Network Print Driver  
OKI Print Monitor Utility  
Network Print Driver  
The Network Print Driver enables network printing from your  
fax machine.  
Each item is explained below.  
The Network Print Driver supports only network  
!
printing. Network faxing is not supported. You can print  
and fax locally through the parallel port using a print  
driver supplied with JetSuite Pro.  
OKI Print Monitor Utility  
The OKI Print Monitor Utility enables printing from a  
Windows 95, 98 or NT server. OKI Print Monitor provides  
you with bi-directional communication over a network.  
Feature Set Guide: English  
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Components of an Internet Fax  
A fax sent over the Internet has three components.  
E-mail  
The e-mail includes the To, From, and Date information.  
·
·
·
Header  
e-mail  
TIFF attachment(s)  
It may include RE: (Subject) and body text (e-mail message).  
The To, From, and Date information are automatically  
generated as part of the Internet Faxing process. However,  
they are based on information programmed by the user.  
Your ability to receive, view, or print these components will  
vary according to the settings of different functions.  
The subject and message (if used) can be determined by the  
user.  
Header  
The header includes all routing information for the path your  
Internet Fax followed from the time it was sent to the time it  
was received.  
TIFF attachment(s)  
The TIFF attachment(s) are the “fax” part of the Internet Fax.  
The header is automatically generated as part of the Internet  
Faxing process.  
The content of the TIFF attachments is determined by the end  
user. The conversion to TIFF and file handling are part of the  
Internet Faxing process.  
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What Your T.37 Internet Fax Machine Can  
Do  
T.37 Internet Fax is a feature with many capabilities.  
Important!  
!
This unit can  
Internet faxes differ from traditional faxes in these  
ways:  
·
send and receive faxes via a Public Switched  
Telephone Network (PSTN)  
Although your OKIFAX has security features, faxes sent  
over the Internet are more vulnerable to interception  
than faxes sent over the PSTN.  
·
·
·
·
·
send and receive faxes via the Internet  
print via a Local Area Network (LAN)  
act as a network scanner  
act as a Gateway service  
act as a convenience copier  
There is no way to verify that a message has been  
received by the machine to which it was addressed.  
Feature Set Guide: English  
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Helpful Hints (T.37)  
PSTN Faxing vs. Internet Faxing  
Your fax machine has many features and capabilities that will  
help you  
PSTN Faxing is fax communication conducted via telephone  
lines. You are probably familiar with PSTN faxing. PSTN  
Faxing requires telephone numbers and telephone lines.  
·
·
·
operate the machine  
save money  
Internet Faxing is fax communication conducted via the  
Internet. It resembles e-mail communications more than it  
does PSTN faxing. Internet Faxing requires e-mail addresses,  
mail servers, Internet connections, and fax machines capable  
of Internet Faxing.  
save time  
“Help and Helpful Hints” in the User’s Guide summarizes the  
features and capabilities directly connected to saving money  
and time.  
Internet Fax  
“Helpful Hints (T.37)” provides tips that help you use your  
T.37 Internet Fax to its fullest.  
Internet Fax is a term with several meanings, depending on  
context.  
Internet Fax can mean  
·
·
·
fax communication conducted via the Internet.  
a fax machine capable of Internet Faxing.  
the document (fax) sent via the Internet.  
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E-mail Addresses vs. PSTN (Phone) Numbers  
Backup / Archive (Network Scan)  
You cannot combine e-mail addresses and telephone numbers You can use your fax machine to create digital versions of  
in one communication session.  
What does this mean?  
documents you only have in hardcopy form.  
To do this, send the document as an Internet Fax to your e-  
mail address. When the document is scanned, a TIFF version  
of the document is created. By sending it to yourself, you  
will have a digital version of the hardcopy document. You  
can then use various software packages to work with the  
digital (TIFF) version. One possible software package is an  
Optical Character Recognition (OCR) package  
You can send a fax to several e-mail addresses or several  
telephone numbers, but not a combination of e-mail  
addresses and telephone numbers.  
Status of Server  
Internet Faxing is conducted over the Internet via network  
servers.  
If the servers are down, running slowly, or experiencing other  
problems, Internet Faxing will be adversely affected.  
Feature Set Guide: English  
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Operation Overview  
Installation  
Before the machine is used, three processes must be  
completed.  
Installation covers the physical procedures, such as removing  
the unit from the shipping packaging, connecting the power,  
telephone, and network lines, installing consumables.  
·
·
·
Installation  
Setup  
Customization  
Installation may be performed by anyone.  
Refer to “Installation” in the User’s Guide for more  
information.  
Installation and setup requirements may vary from  
system to system.  
!
Setup  
Setup covers the network installation procedures, such as  
establishing the IP Addresses and configuring the network  
card.  
A network administrator will perform setup.  
Customization  
Customization covers the programming procedures, such as  
One-Touch keys, machine settings, and network settings.  
You can perform some of the customization procedures.  
Others must be performed by a network administrator.  
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LAN Topologies and Operating Systems  
Listed below are the LAN topologies and operating systems  
supported by your fax machine.  
LAN  
10base-T Ethernet  
Network Print Protocols  
TCP/IP  
100base-TX Ethernet (Fast Ethernet)  
Operating systems supported by the printer driver:  
Windows 3.1  
IPX/SPX  
NetBEUI  
Internet Fax Protocols  
Windows 95  
TCP/IP  
Windows NT 4.0  
SMTP  
POP3  
DNS  
Windows 2000  
NetWare 3.x  
NetWare 4.x  
When printing, Macintosh and UNIX are not supported.  
Management Protocols  
!
SNMP  
MIB  
Feature Set Guide: English  
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Set Up (on a Network)  
Settings Stored on the Fax Machine  
The Configuration Report lists the current settings of the  
facsimile machine.  
Identifying Current Settings  
When your fax machine is setup on a network, settings for the  
machine are located in two places.  
Printing the Configuration Report  
·
·
settings stored on the fax machine  
settings recorded on the network card  
1 Press Menu/Exit to enter the menu.  
2 Press to select Report Print, press Enter.  
3 Press oruntil the report you want appears on the  
display. Press Enter.  
4 Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
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Settings Recorded on the Network Card  
There are two ways to print a report of the settings recorded  
on the network card.  
Using the Fax Machine’s Menu  
The Configuration Report lists the current settings of the  
facsimile machine.  
·
using the fax machine’s menu:  
print the NIC Configuration Report or the  
NIC Information Report  
Printing the NIC Configuration Report or  
the NIC Information Report  
·
pressing a button on the network card  
1 Press Menu/Exit to enter the menu.  
2 Press to select Report Print, press Enter.  
3 Press oruntil the report you want appears on the  
display. Press Enter.  
4 Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
Feature Set Guide: English  
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Using the Button on the Network Card  
Network Card Manual  
7100e+ User’s Guide  
Some Network Cards may not have a black button.  
The 7100e+ User’s Guide, which is supplied with the  
optional network card, explains how to use the Network  
Card.  
!
If yours does not, refer to the previous section, “Using  
the Fax Machine’s Menu.”  
The 7100e+ User’s Guide describes the installation of a  
network card in an LED printer. Some of the operations in  
the 7100e+ User’s Guide do not apply to your facsimile  
machine.  
1 Press the black button on the network card for three  
seconds.  
2 Release the button.  
The 7100e+ User’s Guide does not explain the functions of  
Internet Fax.  
3 Two reports print.  
one report is similar to the NIC Information Report  
(generated through the menu)  
The 7100e+ User’s Guide does explain the Network Card  
settings for Network Print. These settings apply to your  
machine.  
one report is the network card self-diagnostic report  
If you turn the power on while pressing this button  
!
down, the Network Card will initialize its settings.  
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Settings Stored on the Fax Machine  
Accessing Settings  
General Information  
1 Press Menu/Exit to enter the menu.  
User Functions 80 to 93 are reserved for network settings.  
2 Press oruntil Setup appears on the display.  
User Functions 80 to 82 are for network printing.  
Press Enter.  
User Functions 83 to 93 are for faxing using the Internet.  
3 Press oruntil LANOPTIONS appears on the display.  
User Function 93, Network Settings, is used to configure the  
network card. Network settings can also be changed over a  
network, using various tools.  
Press Enter.  
4 Press oruntil the desired setting (user function)  
appears on the display.  
If your network card cannot fax using the Internet,  
!
!
User Functions 83 to 93 will not display.  
You must work with your network administrator to  
determine the correct information for many of the  
settings.  
Feature Set Guide: English  
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List of User Functions (Network Settings)  
Explanations of each user function follow this list.  
User Function 93  
1: IPADDRESS  
Network Settings  
User Function 80  
User Function 81  
User Function 82  
User Function 83  
User Function 84  
User Function 85  
User Function 86  
User Function 87  
User Function 88  
User Function 89  
User Function 90  
User Function 91  
User Function 92  
Auto Tray Switch  
Paper Size Check  
LAN Print T.O.  
2: SUBNETMASK  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
POP Interval  
Delete POP Message  
Time Between GMT  
Text Print  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
9: DNS S .SRVADDRESS  
10: HOST NAME  
Header Print  
Coding Mode  
Extra Fine Mode  
IFAX Sender ID  
Domain Name  
11: FAX E-mailAddress  
12: DSN  
Message Disposition Notification  
13: NIC INITIALIZE  
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Auto Tray Switch  
User Function 80  
Settings are: ON or OFF  
Default is: OFF.  
Paper Size Check  
User Function 81  
Settings are: ON or OFF  
Default is: ON.  
When Auto Tray Switch is set to ON, your fax machine will  
use paper from another tray when paper runs out in one  
tray.  
Set to ON  
If Paper Size Check is set to ON, an alarm displays when  
the paper size specified from the PC does not match the  
paper size specified for the tray of the fax machine.  
The optional second tray must be installed for this to  
!
function.  
When this alarm is displayed, put the correct size of paper  
in the specified tray.  
The same size paper must be installed in both trays.  
Printing begins when the tray is closed.  
After printing,  
·
set the same paper as configured for the tray  
or  
·
change the tray configuration to the correct paper  
size.  
Set to OFF  
If Paper Size Check is set to OFF, printing occurs even if  
the PC-specified and Paper Tray paper sizes don’t match.  
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LAN Print T.O.  
POP Interval  
User Function 82  
User Function 83  
It is impossible to judge whether printing data is not being  
transmitted due to network delay or the end of the data  
stream. This time-out configuration allows the device to  
cancel a print job when no printing data can be found after  
a specified time has elapsed since the last data was  
submitted.  
Use this to set the interval between POP receptions.  
If the interval is set to 0, no automatic receptions occur. All  
receptions are generated manually.  
Available settings are 0 to 60 minutes, adjustable by the  
minute.  
The default setting is 5 minutes.  
Do not change the default configuration unless it is  
absolutely necessary.  
Settings are: 5 sec., 30 sec., 5 min.  
Default Setting is: 30 sec.  
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Delete POP Message  
User Function 84  
To correct this error  
Use this to determine how the received e-mails are deleted  
from the mail server.  
Have the network administrator delete the received e-mails  
(mail data) on the mail server.  
If this user function is set to OFF, received e-mails remain on  
the POP server until the Network Administrator deletes them.  
Make sure there is no mail.  
Activate the POP reception on your fax machine.  
Available settings are:  
This procedure will erase the log of the 50 previous  
communications.  
OFF: Do not delete mail  
TYPE1: Delete only the mail your fax machine can print  
TYPE2: Delete all mail  
To prevent this error  
If automatic POP reception is carried out while there is no  
mail, the log will also be erased.  
The default setting is Type 2.  
50 Communications Limit  
Regularly delete the received e-mails from the mail server,  
keeping the number of records on the log below 50.  
Your fax machine maintains a log of up to 50  
communications.  
This log prevents repeat receptions of any messages that  
have already been read.  
However, if there are more than 50 messages on the server,  
you may experience errors.  
Your fax machine will receive and print e-mails, but the log  
will not be correct.  
Feature Set Guide: English  
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Time Between GMT  
Text Print  
User Function 85  
User Function 86  
GMT is Greenwich Mean Time.  
This function determines if the body text of an e-mail is  
printed.  
Use this function to set the difference between your  
machine’s local time and GMT.  
If this function is set to ON, the text in e-mail is printed.  
Available settings are: ON and OFF  
The default setting is OFF.  
This value must be entered correctly, or e-mail headers will  
be wrong.  
If you need help in determining the difference between your  
time and GMT, a good reference website may be found at  
Only US-ASCII characters will print.  
!
Any characters that cannot be printed are shown as  
spaces.  
http://greenwichmeantime.com  
Available settings are: 12 to -12, in one-hour increments.  
The default setting is 0.  
Text may not be printed or come out garbled, depending  
on the mail client used.  
In the United States, the difference is always a negative  
!
value.  
Example:  
East Coast Standard Time is -5.  
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Header Print  
Coding Mode  
User Function 87  
User Function 88  
This function determines how the e-mail header is printed.  
This function determines the coding mode for the TIFF file  
images sent by Internet Facsimile.  
Text Print (User Function 86) must be ON for this setting  
(Header Print) to be valid.  
Available settings are: MH, MR, MMR.  
Compression Rates:  
Available settings are: OFF, TYPE1, and TYPE2  
OFF: Header does not print. The message and any TIFF  
attachments print.  
MH  
low  
MR  
medium  
high  
TYPE1: SUBJECT/FROM/TO information prints.  
MMR  
TYPE2: All header information prints. This information  
includes all routing and server information.  
The default setting is MH.  
The default setting is OFF.  
Often, other manufacturersInternet Fax products  
!
support only MH.  
Feature Set Guide: English  
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Extra Fine Mode  
IFAX Sender ID  
User Function 89  
User Function 90  
This function determines the scan resolution of the EX.FINE  
mode for Internet Faxing.  
This function determines if the sender ID is included with  
images scanned by the Internet Fax.  
Available settings are: 300 dpi or 600 dpi.  
The default setting is 300.  
Available settings are: ON or OFF.  
The default setting is ON.  
If you want to use 600 dpi scan resolution, the OKI  
The setting for this function always applies when using  
!
HRS600 (600 dpi TX) option (8 MB RAM) must be  
installed.  
!
Internet Fax.  
IFAX Sender ID (User Function 89) is independent from  
Sender ID On/Off (User Function 23).  
If you are using your fax as a scanner, turn this setting  
off. This prevents the sender ID data from appearing in  
scanned images.  
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Domain Name  
User Function 91  
Domain Name Restrictions  
This function is only used when setting up your fax machine  
as a gateway for relay fax. This is also known as an off-ramp.  
·
·
·
Up to five (5) domain names may be registered.  
Each domain name may be up to 64-characters long.  
This setting is required when forwarding e-mail received by  
SMTP to PSTN/ISDN.  
When a SMTP reception request is received, the e-mail  
will be received only if the sender’s domain name  
matches one of the registered domain names. If there is  
no match, your fax machine assumes that the e-mail  
cannot be received. Reception does not occur.  
Data is received only from the registered (programmed)  
domain names.  
Example  
If you register network.com, only the e-mail from domain  
network.com or its sub-domain will be received and  
forwarded.  
·
You may use Latin letters, numbers and symbols while  
registering the domain name.  
To enter symbols, use either one-touch key 20 or key “0”  
of the numeric ten-key pad.  
Domain Name (User Function 91), is only used when  
setting up your fax machine as a gateway for relay fax.  
!
The symbols that can be used are:  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol will appear on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
Feature Set Guide: English  
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Message Disposition Notification (MDN)  
User Function 92  
Some mail clients and Internet Fax products currently  
on the market cannot receive this MDN format  
correctly.  
When User Function 93, Network Settings, Item 12,  
Delivery Service Notification (DSN) is set to ON, you  
will receive a notification when your message arrives at  
the recipient’s inbox on the mail server.  
!
!
!
MDN vs. DSN  
The recipient’s server must support the Delivery Service  
Notification (DSN) standard.  
MDN: you receive a confirmation that your message  
was received by the destination mail server.  
Your machine always returns an MDN to anyone  
sending mail with an MDN request, regardless of the  
setting for User Function 92: MDN.  
DSN: you receive a confirmation that your message was  
opened by the person you sent it to (the recipient).  
!
!
All systems involved in the communication must support  
MDN and DSN.  
The setting for User Function 92: MDN does not affect  
the Error MDN message.  
When User Function 92, Message Disposition  
Notification (MDN) is set to ON, you will receive a  
notification when the recipient of your message opens  
it.  
An Error MDN will be returned to the sender if  
!
·
a file other than the TIFF formats compatible with  
this Internet Fax is received  
The recipient MUST HAVE a mail program that uses  
the Message Disposition Notification (MDN) standard.  
and  
·· User Function 73: ERR. REPORT (MCF) is set to  
Netscape Messenger, Eudora Pro, and the OKIFAX  
5750/5950 Series Facsimile Machines support MDN.  
ON  
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When User Function 92: MDN is set to ON, anyone who Example MDN Message  
!
receives a transmission from your machine will return  
an MDN confirmation. To print the confirmation, you  
must set User Function 86: Text Print to ON.  
Subject: Automatic Disposition Notification (processed) -  
hello!  
The message you sent on Wed, 19 Jan 2000 15:28:28 +0900  
regarding “hello!” has been processed by [email protected].  
User Function 92: MDN determines if the Message  
Disposition Notification (MDN) is added to transmissions.  
Final-Recipient: rfc822; [email protected]  
MDN (Message Disposition Notification) is a request for  
confirmation on whether or not the message has been read.  
Original-Message-ID:  
If MDN is set to ON, a confirmation is returned if the  
recipient is  
Disposition: automatic-action/MDN-sent-Automatically;  
processed  
·
an Internet Fax machine  
or  
·
a mail client that supports MDN  
The format of the confirmation depends on the type of the  
receiving Internet Fax or mail client. If the recipient has the  
same Internet Fax machine as yours, a notification in the  
RFC-compliant format (shown in the example below) will be  
transmitted.  
Feature Set Guide: English  
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Network Settings  
User Function 93  
After changing the network settings under User  
Function 93, press MENU.  
This function modifies these network settings.  
1: IPADDRESS  
!
The machine goes into standby mode.  
2: SUBNETMASK  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
After a few seconds’ pause, the display shows that the  
Network Card is being initialized. The data on the  
Network Card is updated when this message disappears.  
Do not press MENU again while the initialization  
message is on display (after changing the settings);  
if you do, the settings will not update correctly.  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
Domain Name Service Primary Server  
9: DNS S .SRVADDRESS  
Domain Name Service Secondary Server  
10: HOST NAME  
11: FAX E-mailAddress  
12: DSN  
Delivery Status Notification  
13: NIC INITIALIZE  
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DHCP Server  
Use permanent IP addresses from DHCP.  
If you are working with a DHCP (Dynamic Host  
Configuration Protocol) server, the following items are set  
automatically.  
!
After changing the network settings under User  
Function 93, press MENU.  
1: IPADDRESS  
The machine goes into standby mode.  
2: SUBNETMASK  
After a few seconds’ pause, the display shows that the  
Network Card is being initialized. The data on the  
Network Card is updated when this message disappears.  
3: DEFAULTGATEWAY  
8: DNS P .SRVADDRESS  
Domain Name Service Primary Server  
9: DNS S .SRVADDRESS  
Domain Name Service Secondary Server  
Do not press MENU again while the initialization  
message is on display (after changing the settings);  
if you do, the settings will not update correctly.  
Feature Set Guide: English  
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Explanation of Settings  
1: IPADDRESS  
4: SMTPSERVER NAME  
Enter either the IP address or the host name of the SMTP  
mail server.  
Sets the IP address.  
2: SUBNETMASK  
If the DNS name of the SMTP server does not work,  
Sets the subnet mask.  
3: DEFAULT GATEWAY  
Sets the default gateway address.  
!
try entering the IP address of the SMTP server.  
Restrictions  
·
If DNS has been set, use the host name (e.g.,  
mail.network.com).  
·
If DNS has not been set, enter the IP address of the  
server. The address must include the “.” (period)  
dividers (e.g., 192.168.4.123).  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
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5: POPSERVER NAME  
6: POP USER ID  
Enter either the IP address or the host name of the POP mail  
server.  
Enter the user ID registered on the POP3 server.  
Restrictions  
If the DNS name of the SMTP server does not work,  
try entering the IP address of the SMTP server.  
·
up to 16 characters may be entered.  
!
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
Restrictions  
·
If DNS has been set, use the host name (e.g.,  
mail.network.com).  
·
If DNS has not been set, enter the IP address of the  
server. The address must include the “.” (period)  
dividers (e.g., 192.168.4.123).  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
Feature Set Guide: English  
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7: POPPASSWORD  
8: DNS P.SRVADDRESS  
Enter the password registered on the POP3 server.  
DNS means Domain Name Service.  
P.SRV means Primary Server.  
If a password has already been entered, it is shown as  
XXXXXXXXXXXXXXXX (sixteen Xs).  
Sets the IP address of the DNS primary server.  
Restrictions  
You do not have to change this setting if the server is  
connected directly using its IP address.  
·
up to 16 characters may be entered.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
9: DNS S .SRVADDRESS  
DNS means Domain Name Service.  
S.Serv means Secondary Server.  
Sets the IP address of the DNS secondary server.  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
You change this setting only when a secondary server has  
been set up.  
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10: HOST NAME  
11: FAX E-mailAddress  
Enter the host name defined on this machine.  
Restrictions  
Enter the e-mail address assigned to your machine.  
Restrictions  
·
up to 64 characters may be entered.  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are:  
The symbols that can be used are:  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
Feature Set Guide: English  
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12: DSN (Delivery Status Notification)  
MDN vs. DSN  
User Function 86, TEXT PRINT must be ON for your  
machine to receive and print delivery notifications.  
!
!
!
MDN: you receive a confirmation that your message  
was received by the destination mail server.  
When User Function 93, Network Settings, DSN is ON,  
your machine receives confirmations (MDN) from the  
mail server of anyone sent a message by your machine.  
DSN: you receive a confirmation that your message was  
opened by the person you sent it to (the recipient).  
All systems involved in the communication must support  
MDN and DSN.  
When a mail server with DSN receives a message, it sends a  
delivery confirmation to the sender of the message.  
Change this setting to OFF, if you are sending a message to  
a mail server that does not support DSN.  
If you do not change this setting to OFF, the server may not  
be able to handle the message correctly and a  
communication error may occur.  
Some servers can send mail to servers without DSN.  
In this case, no delivery notification will be sent.  
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13: NIC INITIALIZE  
Make sure that you want to do this before proceeding.  
Resets the Network Card to its original factory settings.  
!
You may also reset the card to factory settings by pressing  
and holding the button on the card (if your network card  
has a button).  
When you reset the Network Card to factory settings, all  
current settings are lost.  
The message “ARE YOU SURE?” will show on the  
display. You must confirm your choice before the unit  
will reset to factory defaults.  
Feature Set Guide: English  
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Changing Settings  
There are four ways to change the network settings for your  
machine.  
Some settings can be accessed with any method.  
Other settings are only accessed by one method.  
1 menu of the machine  
2 web page of the network card  
3 OKIVIEW 32 (Adminmanager)  
4 Telnet  
This section lists the settings. The lists are organized by the  
method used to access the settings. After the lists, each  
access method is discussed.  
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Settings Changed by Using the Web Page or the Menu  
Settings Changed Only by Using the Web Page  
Printer Status  
User Function 93, Network Settings  
1: IPADDRESS  
Network Status  
2: SUBNETMASK  
TCP/IP  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
NetWare  
NetBEUI  
EtherTalk  
SNMP  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
9: DNS S .SRVADDRESS  
10: HOST NAME  
Printer Menu  
Internet Fax  
SMTP Transmit  
SMTP Receive  
11: FAX E-mailAddress  
12: DSN  
POP3  
SMTP Port Number  
13: NIC INITIALIZE  
POP Port Number  
UseAPO  
You can use the Web Page, Internet Fax, to adjust the  
!
settings for User Function 93, Network Settings.  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
Feature Set Guide: English  
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Settings Changed Only by Using OKIVIEW 32  
Network Card Configuration  
Internet Fax  
SMTP Transmit  
General  
Password  
SMTP Receive  
POP3  
TCP/IP  
Enable DHCP/BOOTP or RARP  
SMTP Port Number  
POP Port Number  
UseAPO  
IPAddress, Subnet mask, and Default Gateway  
Enable Banner for FTP / LPR  
DNS settings  
NetWare  
You can use OKIVIEW 32 to adjust the settings for  
User Function 93, Network Settings.  
!
EtherTalk  
NetBEUI  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
SNMP  
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Using the OKILAN 7100e+ Web Page  
You can use the Web page of the network card to change the  
network settings for your machine.  
The Web page you access for your fax machine is  
slightly different from the Web page described in the  
OKILAN 7100e+ User's Guide.  
!
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
To access the Web page of the network card, use a web  
browser such as Internet Explorer or Netscape Navigator.  
Configuration, Using the OKILAN 7100e+ Web Page.”  
The differences are explained here.  
You can use the Web page of the network card to change  
·
·
the items listed below  
User Function 93, Network Settings  
Feature Set Guide: English  
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Changing Settings Using the Web Page  
OKIVIEW 32  
Printer Status  
The items listed here are only accessed via the web page.  
This is the main web access screen.  
You can also use the web page to adjust the settings for  
User Function 93, Network Settings.  
Shows the message(s) currently displayed by your fax  
machine.  
SMTPTransmit  
Network Status  
Enables or disables the SMTP transmission protocol  
For normal operations, set this to Enable.  
SMTP Receive  
Shows the status of TCP/IP, NetWare and NetBEUI.  
TCP/IP  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
Enables or disables the SMTP reception protocol  
For normal operations, set this to Enable.  
NetWare  
If you do not wish to receive by SMTP, set this to  
Disable  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
SMTP reception forwards incoming Fax mail.  
NetBEUI  
!
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
EtherTalk  
Not supported by this machine.  
Do not change this setting.  
SNMP  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
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POP3  
Enables or disables the POP reception protocol.  
UseAPOP  
This setting is available when you are using a POP server  
that supports APOP.  
For normal operations, set this to Enable.  
SMTP Port Number  
With APOP, the POP password will be encrypted before it  
is sent.  
Sets the SMTP protocol port number.  
Do not change this unless it is necessary.  
The default setting is 25.  
A communication error will occur if this setting is turned  
on when using a server which does not support APOP.  
Printer Menu  
POP Port Number  
The Printer Menu provides information about Paper,  
Trays, Timers and Alarms, and Emulations.  
Sets the POP protocol port number.  
Do not change this unless it is necessary.  
The default setting is 110.  
This menu should not be displayed for this machine.  
If it does display, you will not be able to change its  
settings.  
Feature Set Guide: English  
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Using OKIVIEW 32  
Use this tool to configure the Network Card on  
Windows95/98/NT4.0 via the network.  
The OKILAN 7100e+ User's Guide contains detailed  
information about these settings. There are differences  
between the settings you will see for the Internet Fax Web  
page and the page described in the OKILAN 7100e+ User’s  
Guide.  
The settings available through OKIVIEW 32 are nearly the  
same as those accessible through the Web page.  
The Web page you access for your fax machine is  
This section explains the information choices (tabs) within  
OKIVIEW 32 and the differences in settings you will  
encounter.  
!
slightly different from the Web page described in the  
OKILAN 7100e+ User's Guide.  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
The differences are explained in this section.  
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When you start OKIVIEW 32, you will see a list of the  
Network Cards connected to the printers and facsimiles.  
Check the MAC addresses of the printers and facsimiles to  
identify the Network Card you want to configure.  
You can change the following settings.  
·
·
General  
TCP/IP  
The Network Card Report provides the MAC address as  
explained earlier.  
Enable DHCP/BOOTP or RARP  
!
IPAddress, Subnet mask and Default Gateway  
Next, select the Network Card you wish to configure.  
Then go to MENU, then Setup, then Device Setup.  
Enable Banner for FTP/LPR  
DNS settings  
NetWare  
·
·
·
·
·
EtherTalk  
NetBEUI  
SNMP  
Internet Fax  
Feature Set Guide: English  
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General  
Set the password.  
TCP/IP  
Allows you to modify the settings listed below.  
NetBEUI  
See the OKILAN 7100e+ User's Guide.  
SNMP  
See the OKILAN 7100e+ User's Guide.  
a.  
Enable DHCP/BOOTP or RARP  
IPAddress, Subnet mask and Default Gateway  
Enable Banner for FTP/LPR  
DNS settings  
The Printer TRAP facility of the tool supplied with Internet  
Fax has been expanded.  
b.  
You can add up to 5 addresses in TCP/IP as Printer Traps  
and also an extra address in IPX/SPX, for which trap alarms  
can be specified individually.  
c.  
d.  
NetWare  
Please also see the help menu of the tool.  
Allows you to modify the NetWare server settings.  
Internet Fax  
Please note that the position of the Pserver menu is  
different for Internet Fax, and so is the method for setting  
Pserver NDS and Bindery.  
You can use OKIVIEW 32 to change the same settings that  
are accessed through the Web page  
(User Function 93, Network Settings).  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
!
EtherTalk  
Not used by this machine.  
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Telnet  
Your fax machine is Telnet capable.  
You can use Telnet (via the network) to change the network  
settings for your machine.  
There are differences between what you see and what is  
described in the OKILAN 7100e+ User's Guide.  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
!
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
Feature Set Guide: English  
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Customization  
Programming e-mail Addresses  
You can program (store) e-mail addresses into your machine,  
just as you do telephone numbers. You can create a group of  
e-mail addresses, just as you can create a group of telephone  
numbers.  
Procedure  
Print the Telephone Directory before you begin  
!
programming. This provides a reference of the speed  
dial numbers already programmed.  
See the User’s Guide, “Reports, Telephone Directory.”  
Be sure to write the name for any Speed Dial numbers  
you program on the One Touch Sheet(s).  
For more information about groups, see the User’s Guide,  
“Sending a Fax to Multiple Locations.”  
The One Touch Sheet(s) provide space for a limited  
number of Speed Dial numbers, depending on the model  
of your fax machine.  
OKIFAX 5750  
OKIFAX 5950  
1 through 40.  
1 through 80.  
For Speed Dials 41 (OKIFAX 5750) or 81 (OKIFAX  
5950) and above, program the number(s) and print the  
Telephone Directory.  
See the User’s Guide, “Reports, Telephone Directory.”  
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1 Press Menu/Exit to enter the menu.  
8 Press Menu/Exit to return the machine to standby mode.  
9 When finished with the programming of One Touch keys,  
lift off the plastic cover. Use a pencil to write the name of  
the One Touch key you have programmed.  
2 Press to select Location Program. Press Enter.  
3 The cursor will be at Speed Dial. Press Enter.  
4 Input the speed dial number you want to program, then  
press Enter.  
Print the Telephone Directory when you finish  
!
programming. This provides a reference of the Speed  
Dial numbers already programmed.  
E-mail addresses can ONLY be programmed in  
One-Touch keys 1 - 40.  
!
5 Press to select e-mail Address. Press Enter.  
6 Input the e-mail address. Press Enter.  
One-Touch Key 32 is the @ symbol.  
See the User’s Guide, “Reports, Telephone Directory.”  
Be sure to write the name for any Speed Dial numbers  
you program on the One Touch Sheet(s).  
!
Use One-Touch Key 31 (Caps) to switch between upper  
and lowercase letters, if necessary.  
7 Repeat the above process from Step 3 until you have  
finished programming.  
Feature Set Guide: English  
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Confirming e-mail Address Programming  
If you want to check / verify an e-mail address you have  
programmed, print the Telephone Directory.  
E-mail Address Restrictions  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols.  
See the User’s Guide, “Reports, Telephone Directory.”  
To enter symbols, use either one-touch key 20 or key “0”  
of the numeric ten-key pad.  
The symbols that can be used are:  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
·
·
Must be programmed / assigned to one-touch keys  
01~40.  
Groups cannot combine e-mail addresses and telephone  
numbers.  
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Using Internet Fax  
Sending a Document  
General Information  
Differences  
Sending a document from the document feeder of the  
machine using the Internet Fax feature is very similar to  
sending a document using the Public Switched Telephone  
Network (PSTN / regular phone line).  
·
·
Internet Fax data is scanned into memory before  
transmission.  
Your machine must establish a server connection before  
the document is sent.  
See the User’s Guide, “Basic Faxing, Sending a Fax.”  
Important!  
!
Internet faxes differ from traditional faxes in these  
ways:  
Stopping a Transmission  
·
Press Stop to end a transmission.  
Although your OKIFAX has security features, faxes sent  
over the Internet are more vulnerable to interception  
than faxes sent over the PSTN.  
The transmission ends immediately.  
!
You do not confirm your request before it takes effect.  
There is no way to verify that a message has been  
received by the machine to which it was addressed.  
Feature Set Guide: English  
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How to Send a Document  
1 Load your documents.  
3 Press Start.  
4 The machine scans the document and stores the  
2 Select the entry method.  
document’s image data into memory.  
For more information on entry methods, refer to the  
User’s Guide, “Basic Faxing, Sending a Fax.”  
5 Next, the machine establishes a server connection.  
“Sending” appears on the display when the server  
connection is established.  
Entry methods are:  
·
·
One-Touch  
Search  
6 At the end of the transmission, the result shows on the  
display and a buzzer sounds.  
You must know the first letter of the e-mail address  
to search for an e-mail address.  
·
Non-programmed e-mail  
also known as a Numeric Keypad or walk-up  
You must send the document as an Internet  
Transmission.  
See the following section (“Sending to a Non-  
Programmed E-mail”) for more information.  
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Sending to a Non-Programmed E-mail  
Limitations and Suggestions  
Also known as Numeric Keypad (Walk-up) e-mail faxing  
·
If you need a digital copy of a fax transmission for your  
records, send the fax to the destination and your e-mail  
address. Your e-mail address will receive a digital copy  
(.TIFF format) of whatever you send.  
If you want to send an Internet Fax, but you do not want to  
program the e-mail address as a One-Touch, you must make  
sure that it is sent as an Internet Transmission.  
·
·
·
You cannot combine e-mail addresses and telephone  
numbers in one fax transmission.  
1
2
3
Load the document.  
Press the e-mail key.  
Input the e-mail address.  
If you select the same e-mail address twice, the document  
will be sent to it only once.  
To stop transmission, press STOP.  
One-Touch Key 32 is the @ symbol.  
!
The transmission terminates immediately, without asking  
for confirmation.  
Use One-Touch Key 31 (Caps) to switch between  
upper and lowercase letters.  
·
Internet Fax data is scanned into memory before  
transmission. If the document is too long to fit into  
memory, divide it and make two or more transmissions.  
4
Press Start.  
If you frequently divide documents, consider installing  
additional memory.  
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TIFF Format  
Other manufacturer’s Internet Fax products may receive  
only in the STD and FINE resolutions and in MH  
compression mode.  
When functioning as an Internet Fax, your machine converts  
scanned documents into a single TIFF-format file and sends it  
by e-mail.  
!
The transmit resolutions are:  
Remember this if you are sending a document to an  
Internet Fax made by a different manufacturer.  
·
·
·
200 x 100 dpi in STD mode  
200 x 200 dpi in FINE mode  
300 x 300 dpi  
This is not an issue when you send to a machine  
identical to yours or if you send to a PC.  
or  
600 x 600 dpi * in EX-FINE  
* the OKI HRS600 (600 dpi TX) option must be  
installed  
Your machine attaches the following text to fax document e-  
mails.  
There is a TIFF file in this mail, which has been sent from  
an Internet Facsimile.  
·
200 x 200 dpi in PHOTO mode  
The images are compressed using one of the standard formats  
used on faxes:  
You can see the TIFF file by using “Imaging” of Windows  
NT4.0/Windows 95(OSR2)/Windows98/Windows 2000.  
·
·
·
MH  
MR  
------------------------------------------------------------------------------  
#
MMR *  
* This setting can be changed  
“Imaging”,WindowsNT4.0,Windows95(OS/2,Windows98,Windows2000  
are registered trademarks of US Microsoft Corporation.  
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Viewing TIFF Files  
To view TIFF files, you must have a TIFF viewer installed on  
your PC.  
Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer  
called Imaging, which you can use to view TIFF files.  
Before printing a TIFF file from Imaging, go to  
!
OPTIONS in either the Print screen or in Properties and  
set the Print format to “Fit to Page.”  
If it is set at “Actual size”, part of the fax image may be  
cut off from the printout.  
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Receiving Internet Faxes  
Your machine can receive Internet Faxes two ways.  
Internet Faxes are received into memory.  
!
!
·
·
Automatic Reception  
Manual Reception  
Make sure that your machine has enough free memory  
to receive fax messages.  
During automatic reception, your Internet Fax machine  
automatically connects to the server and receives mail at the  
time interval set in User Function 83, the POP INTERVAL  
TIME setting.  
If too little memory is available, reception may be  
terminated before the complete message is received.  
Install an optional memory expansion kit if your  
Internet Fax receptions frequently terminate before  
completion.  
If your machine performs an automatic reception, but no  
messages (mail) are on the server, no record of the session is  
made.  
If User Function 86, Text Print is set to ON, your  
machine cannot receive Internet Faxes while a print  
alarm (e.g., no paper, cover open, paper jam) exists.  
If your machine performs a manual reception, but no  
messages (mail) are on the server, service code F941 is used  
as the record of the session.  
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Automatic Reception  
Manual Reception  
If your machine performs an automatic reception, but no  
messages (mail) are on the server, no record of the session is  
made.  
Your machine can manually receive mail.  
If your machine performs a manual reception, but no  
messages (mail) are on the server, service code F941 is used  
as the record of the session.  
Single Message  
If one message is on the server, your machine receives the  
message and prints it.  
1
2
3
4
Press Menu/Exit to enter the menu.  
Press or to select Internet Fax. Press Enter.  
Press or to select at Internet Rx. Press Enter.  
Press Start.  
Multiple Messages  
If more than one mail message is on the server, your  
machine receives all of the messages and prints them.  
Text Print ON  
If your machine performs a manual reception, but no  
messages (mail) are on the server, the record of the session  
shows service code F941.  
If User Function 86, TEXT PRINT, is set to ON, your  
machine receives only one message during each reception.  
If User Function 86, Text Print is set to ON, your  
!
machine will not receive Internet Faxes while a print  
alarm (e.g., no paper, cover open, paper jam) exists.  
If there is more than one mail message, your machine prints  
one message at a time.  
Your machine receives multiple mail messages one at a  
time and prints them one at a time.  
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Receiving TIFF files  
Your machine receives mail messages with TIFF attachments  
from the mail server and prints out the attached files.  
Resolution  
Your machine can receive files with the following  
resolutions.  
Restrictions  
TIFF  
·
300 x 300 dpi  
or  
600 x 600 dpi  
[the OKI HRS600 (600 dpi TX) option must be  
installed]  
200 x 400 dpi  
Your machine can print out TIFFs in the Simple Mode  
defined in ITU-T T.37.  
It cannot print any other TIFF format.  
·
If your machine receives any other TIFF format, a  
communication error occurs and an error report prints.  
The OKI HRS600 (600 dpi TX) option must be installed  
if you want to receive files with 600 x 600 dpi  
resolution.  
!
Compression  
Your machine can receive files with the following  
compression formats.  
·
·
·
MH  
MR  
MMR *  
* This setting can be changed  
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Receiving e-mails (Body Text)  
A fax sent over the Internet has three components.  
Printing e-mails  
When User Function 86, Text Print set to ON, the following  
components print  
·
·
·
Header  
e-mail  
TIFF attachment(s)  
·
·
·
header  
e-mail (Body Text)  
any messages (text) that appear before or after the  
TIFFs  
The e-mail includes the To, From, and Date information.  
It may include RE: (Subject) and body text (e-mail message).  
The e-mail of an Internet Fax often comes with added  
messages (text) before and after the TIFFs.  
Limitations  
Your fax machine can print  
You can select how (or whether) these components print.  
·
ASCII text  
Latin letters and numbers  
Symbols ! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
Your fax machine cannot print  
Base 64 encoded text  
Your fax machine may not be able to print  
·
·
·
messages from an e-mail client  
messages with text-file attachments  
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Gateway Services (Forwarding)  
Faxes to an e-mail Address  
Your fax machine can forward incoming faxes from an  
F-Code fax machine to an e-mail address.  
Procedure  
1 Create a personal mailbox as a relay mailbox.  
2 Register a one-touch key, with an e-mail address assigned  
Important!  
to it, in the relay mailbox.  
!
Be aware that although your OKIFAX has security  
Any fax image sent to this Personal Box is then forwarded  
to the assigned e-mail address.  
features (password protection, access restricted to  
certain domain names), any system is vulnerable to  
attack. If you set up your OKIFAX for this feature, it  
may be possible for unauthorized faxes to be sent to  
other machines through your fax machine.  
See the User’s Guide, “Advanced Operations, Confidential  
Faxes, Programming Personal (Confidential) Mailboxes.”  
See the User’s Guide, “Advanced Operations, Relay  
Faxing.”  
Relay Print, User Function 27, must be ON for you to  
!
use Gateway Services (Forwarding).  
The default setting for Relay Print, User Function 27, is  
OFF, to help protect against unauthorized faxes being  
sent through your machine.  
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How it works  
E-mails to a Fax Number  
Your machine can forward images received via e-mail to  
another fax machine.  
1 An F-Code fax machine sends the fax message to your  
Internet Fax machine.  
2 Your Internet Fax machine then converts the message to an  
e-mail and forwards it to a mail server.  
Your fax machine uses SMTP reception to do this.  
This function is not supported for POP.  
3 The mail server then sends the e-mail to a computer or  
another Internet Fax.  
Use the format FAX=[telephone number}@{domain name}  
to indicate the forwarding number.  
The Internet Fax forwards the received TIFF file to the  
number given after “FAX=” by normal fax transmission.  
The items listed below have certain restrictions when used as  
part of this feature.  
·
·
·
·
Image Restrictions  
Telephone Number Restrictions  
MailAddress Format  
Domain Names  
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Example  
Image Restrictions  
The e-mail address of your fax machine is:  
·
only TIFFs can be forwarded  
TIFFs must be the type of file your machine can  
receive.  
text files cannot be forwarded.  
Files in formats not supported by this machine  
cannot be forwarded.  
To use the Gateway Service, the sender would use:  
This follows the format  
·
·
FAX=[telephone number}@{domain name}.  
Telephone Number Restrictions  
·
Characters that can be used  
Numbers 0-9  
Symbols *, #, -, P (for pause) and +.  
The machine does not receive the message if  
anything else is entered.  
·
The telephone number cannot be more than 40  
digits long.  
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Mail Address Format  
Domain Name Restrictions  
The exact mail address format required for e-mail-to-fax  
forwarding varies from one network to another.  
You must register the domain names that your machine  
will communicate with (receive data from) when  
forwarding e-mail-to-fax.  
Consult with your network administrator for the correct  
format to use.  
This is intended to prevent unauthorized access of the  
e-mail forwarding function.  
Example  
·
·
up to five (5) domain names may be registered.  
each domain name may be up to 64 characters long.  
Host name  
intfax  
Your machine will only accept data from a sender when  
Domain name  
·
the sender’s domain name matches one of the  
registered domain names  
network.com  
e-mailAddress  
or  
·
the sender’s domain name is a sub-domain of one of  
the registered domain names.  
FAX=[telephone number]@intfax.network.com  
Both the mail server and your fax machine use this e-mail  
address for forwarding the message.  
You can make a broadcast transmission to up to 10  
recipients by specifying each telephone number in the  
above mail address format.  
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How it Works  
1 The client sends a message to the mail server using the  
It is also possible for an e-mail client to communicate  
directly with this machine. To do this, specify the IP address  
of this Internet Fax instead of the e-mail client’s SMTP server  
address. Specify a recipient using the above address format  
and attach a TIFF file in a format supported by this Internet  
Fax, and you can have the TIFF file forwarded by fax on  
reception.  
address format [email protected].  
A client can be a computer or an Internet Fax.  
2 The mail server makes an enquiry to the DNS server about  
fax.abc.com  
3 The DNS server replies to the mail server with the IP  
address of fax.abc.com.  
Please note that it may not be possible to establish a  
connection between this Internet Fax and some types of e-  
mail clients.  
4 The mail server forwards the message to the Internet Fax.  
5 The Internet Fax then forwards the message to an F-Code  
fax machine with the telephone number of 123.  
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Mail Server Settings for E-mail-to-FAX  
Gateway Service  
The setting changes explained here can only be made by a  
network administrator.  
You will need to adjust settings in these categories.  
·
·
DNS Server  
Mail Server  
To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the  
mail server and the DNS server must be configured to forward  
e-mail to the your fax machine.  
Here are some examples of settings for forwarding mail to the  
your fax machine.  
The settings given here are only examples. Servers do not  
have to be configured as shown in order to use the gateway  
service.  
The domain name, host names and IP addresses given in this  
text are for example only. You must set these values  
according to your own network setup.  
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DNS Server  
Network Setup  
First, register your fax machine onto the DNS server.  
The network in our example has this setup.  
Network domain name:  
abc.com  
In this example, the settings for a type of DNS server called  
BIND run on UNIX are explained.  
You will need to know or set the following items.  
·
·
·
·
·
Network Setup  
Host name of the mail server in this domain:  
mail.abc.com  
Install the fax machine as a device on the network  
Add a record to the zone file  
Add a PTR record to the reverse zone file  
Restart the Server  
IP address of this mail server:  
192.168.1.100  
Host name of the DNS server in this domain:  
dns.abc.com  
IP address of this DNS server:  
192.168.1.101  
IP address of the client PC:  
192.168.1.50  
Host name of the client PC:  
user.abc.com  
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Install the Fax Machine  
Add a PTR Record  
Now, install your fax machine on this network.  
Host name of the fax machine: fax.abc.com  
IP address of the fax machine: 192.168.1.105  
Add a Record  
Add a PTR record of the fax machine to the reverse zone file.  
Pointer (PTR) Record  
………  
100.1.168.192.in-addr.arpa. IN PTR mail.abc.com.  
101.1.168.192.in-addr.arpa. IN PTR dns.abc.com.  
50.1.168.192.in-addr.arpa. IN PTR user.abc.com.  
105.1.168.192.in-addr.arpa. IN PTR fax.abc.com.  
………  
Add a record of the fax machine on the zone file of the DNS  
server (dns.abc.com).  
Address (A) record  
………  
mail.abc.com. IN  
dns.abc.com. IN  
user.abc.com. IN  
fax.abc.com. IN  
………  
A
A
A
A
192.168.1.100  
192.168.1.101  
192.168.1.50  
192.168.1.105  
Restart the Server  
When all the records have been updated, restart the DNS  
server.  
After the above configuration has been made, all mail  
addressed to <[email protected]> will be forwarded to the  
fax machine.  
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Mail Server  
Most of the time, the DNS server configuration explained in  
the DNS Server section will allow you to use the e-mail-to-  
FAX relay service.  
The example assumes that  
·
·
·
The OS of mail.abc.com is FreeBSD.  
The mail server is sendmail.  
Configuration file sendmail.cf is generated using  
utility “CF.”  
The DNS server configuration is not always used.  
Some mail servers are configured to process all mail  
addressed to hosts belonging to their domain as mail to  
themselves. If mail server mail.abc.com has been set up in this  
way, it will regard mail to [email protected] as mail to one  
of its users and will not forward it to your fax machine.  
You will have to edit sendmail.cf directly if no  
utility of this kind is available. The procedure for  
this operation is very complicated. It will not be  
explained here.  
To configure the mail server, you will  
To prevent this, configure the mail server so it does not  
process mail addressed to host fax.abc.com.  
1
2
3
4
5
insert strings into sendmail.def  
add strings specifying email-to-FAX relay  
create a new sendmail.cf  
overwrite the original sendmail.cf  
restart the mail server  
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1 Insert the following strings to file sendmail.def.  
2 Add a string (specifying e-mail-to-FAX relay) to  
/etc/sendmail.lw.  
………  
………  
fax  
ACCEPT_LOWER=yes  
………  
LOWER_MATCH_STYLE=!lw-file  
………  
With “fax”, the server DOES NOT receive mail to  
fax.abc.com.  
!
ACCEPT, etc. tells the server to receive mail to hosts  
located within its domain.  
!
3 Create sendmail.cf  
and  
LOWER, etc. tells the server to receive mail to hosts  
located within its domain, EXCEPT mail to hosts listed  
in sendmail.lw.  
4 overwrite the original sendmail.cf with it.  
5 Restart the mail server.  
After the above changes, sendmail will forward mail  
addressed to [email protected] to your fax machine instead  
of processing it itself.  
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Mail Forwarding Process  
1 Client sends mail to mail server  
2 Mail server makes enquiry to DNS server regarding  
fax.abc.com  
3 DNS replies to mail server  
(returns the IP address of fax.abc.com)  
4 Mail server forwards mail to fax machine  
5 FAX communication to FAX number 123  
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Network Scanner  
Example  
Here is an example of using your fax machine as a network  
Your fax machine can be used as a network scanner.  
Remember the following when using your fax machine as a  
network scanner:  
scanner.  
You have a hard copy document that you would like to  
have on file as a digital copy.  
·
·
you can adjust the resolution of the scanned images  
turn off the IFAX Sender ID (User Function 90), or it  
will appear on your scanned images  
You can use your fax machine to scan the document and  
send the scan version (digital copy) to your e-mail address.  
The scan version of the document is a TIFF file.  
How it Works  
The document is scanned as if it were being sent as an  
Internet Fax, but the document is actually sent to an e-mail  
address on the network.  
The recipient (destination e-mail address) receives the  
document on their PC as a TIFF file.  
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Image Resolution  
IFAX Sender ID  
The setting for User Function 89: Ex.Fine Mode adjusts  
the resolution of the scanned image.  
User Function 90: IFAX Sender ID must be set to ON when  
you are using your fax machine for faxing using the Internet.  
This places the IFAX Sender ID on the top of any documents  
you send.  
The resolution may be set between 300 and 600 dpi.  
The OKI HRS600 (600 dpi TX) option (8 MB of  
memory) must be installed to achieve 600 dpi scan  
resolution.  
However, when you are using your fax machine as a network  
scanner, you do not want this information to appear on your  
scanned documents.  
!
Set User Function 90: IFAX SENDER ID to OFF while  
!
using your fax machine as a network scanner.  
The IFAX Sender ID will not appear at the top of  
scanned documents.  
Be sure to set IFAX Sender ID to ON when sending  
faxes.  
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Network Printing  
Printing Documents  
To use your fax machine to print documents via the LAN,  
you need to install the appropriate software from the supplied  
CD-ROM and make the correct settings for your environment.  
Printing on Transparencies  
When printing on transparencies,  
·
·
·
·
set the Media Type to Light  
use manual feed  
set the machine for face-up stacking  
recommended transparency type is 3M CG2300  
A brief description of each of the supported operating  
systems and the suggested installation procedure appears in  
this section.  
When installing network card utilities, select the Quick Setup  
option where it is available.  
Change the settings through the printer driver, (provided with  
the optional MFP Kit).  
The printer driver provided on the CD-ROM supports  
!
only network printing.  
Printing via the parallel port is not supported.  
Local printing through the parallel port requires a  
different driver (provided with the optional MFP Kit).  
For further details, please contact your authorized  
supplier.  
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Operating Systems  
Windows NT 4.0 and Windows 2000  
Recommended procedure:  
NetWare  
Recommended procedure:  
1
2
3
Install the printer driver.  
Install the network card utility.  
Configure the network card.  
1
2
3
Install the printer driver.  
Install the network card utility.  
Configure the network card.  
When printing directly from Windows NT 4.0 or 2000, use  
LPR (Microsoft TCP/IP Printing), included in Windows NT  
4.0 and 2000.  
The NetWare server has two modes.  
·
·
printer server mode and  
remote printer mode  
Add the LPR port as the driver output port and assign it the  
IPAddress configured for Network Card.  
The Network Card supports either mode.  
To use NetWare, the fax machine should be attached as a  
printer under NetWare control.  
TCP/IP should be added to Windows NT 4.0, 2000 because it  
is used for LPR.  
For more details, see the information on the supplied  
CD-ROM.  
While installing the driver on Windows 2000, you may  
!
encounter a warning message about authentication.  
Ignore this message if it appears.  
It will not cause any problems with the installation of  
the driver.  
For more details, see the information on the supplied  
CD-ROM.  
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Windows 95/98  
Windows 3.1  
Recommended procedure:  
Recommended procedure:  
1
2
3
4
Install the printer driver.  
Install the network card utility.  
Install the Oki Print Monitor (LPR Utility).  
Configure the network card.  
1
2
Install the printer driver.  
Run SETUP.EXE from the Win31 directory on the  
supplied CD-ROM.  
3
Configure the network card.  
When printing directly from Windows 95/98, the Oki Print  
Monitor (LPR Utility) should be installed from the supplied  
CD-ROM.  
When printing from Windows 3.1, a NetWare Server is  
required, since Windows 3.1 is not a network operating  
system.  
TCP/IP must be installed in Windows 95/98 in order to use  
Oki Print Monitor (LPR Utility).  
Printing via LPR, from Windows 3.1 connected to the  
network with other commercial TCP/IP protocols, is not  
assured.  
For more details, see the information on the supplied  
CD-ROM.  
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Other Operating Systems  
Configuring from Network Utilities  
Other operating systems, such as Macintosh or UNIX, are not  
(also known as CD Setup Utilities)  
supported.  
The network card configurations may be altered from a PC  
via the network, using the utilities on the CD-ROM. The  
configuration settings can be accessed from the installer.  
With these utilities, TCP/IP and NetWare parameters may be  
configured.  
For more details, see the information on the supplied  
CD-ROM.  
When using the above utilities, the setup screen for  
!
EtherTalk, which the fax machine does not support, will  
be displayed.  
Set EtherTalk “Disable” to prevent it from being used.  
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Configuration  
To print from Windows using LPR, it is necessary to set the IP  
ADDRESS (User Function 93, Setting 1). This is not required  
if printing from NetWare only. It is necessary for using  
Internet Fax functions.  
Network settings can be modified through the front panel  
(menu) of your fax machine via User Function 93: Network  
Settings.  
1 Press Menu/Exit to enter the menu.  
2 Press to select Setup, press Enter.  
3 Press oruntil LANOPTIONS appears on the display.  
Press Enter.  
4 Press oruntil User Function 93: NETWORK  
SETTINGS appears on the display.  
Feature Set Guide: English  
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Settings  
1: IPADDRESS  
User Functions  
These three user functions are specific to Network Printing.  
Sets the IP address.  
·
·
·
Auto Tray Switch (User Function 80)  
Paper Size Check (User Function 81)  
LAN Print T.O. (User Function 82)  
2: SUBNETMASK  
Sets the subnet mask.  
Auto Tray Switch  
User Function 80  
Settings are: ON or OFF  
Default is: OFF.  
3: DEFAULTGATEWAY  
Sets the default gateway address.  
When Auto Tray Switch is set to ON, your fax machine will  
use paper from another tray when paper runs out in one  
tray.  
The optional second tray must be installed for this to  
!
function.  
The same size paper must be installed in both trays.  
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Paper Size Check  
User Function 81  
Settings are: ON or OFF  
Default is: ON.  
LAN Print T.O.  
User Function 82  
It is impossible to judge whether printing data is not being  
transmitted due to network delay or the end of the data  
stream. This time-out configuration allows the device to  
cancel a print job when no printing data can be found after  
a specified time has elapsed since the last data was  
submitted.  
Set to ON  
If Paper Size Check is set to ON, an alarm displays when  
the paper size specified from the PC does not match the  
paper size specified for the tray of the fax machine.  
Do not change the default configuration unless it is  
absolutely necessary.  
When this alarm is displayed, put the correct size of paper  
in the specified tray.  
Settings are: 5 sec., 30 sec., 5 min.  
Default Setting is: 30 sec.  
Printing begins when the tray is closed.  
After printing,  
·
set the same paper as configured for the tray  
or  
·
change the tray configuration to the correct paper  
size.  
Set to OFF  
If Paper Size Check is set to OFF, printing occurs even if  
the PC-specified and Paper Tray paper sizes don’t match.  
Feature Set Guide: English  
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Banner Output  
Your fax machine supports TEXT-style Banner of NetWare  
3.x and NetWare 4.x.  
Only US-ASCII characters will print.  
!
Any characters that cannot be printed are shown as  
spaces.  
If a NetWare banner cannot be printed, alter the configuration  
·
at your PC to “No Banner Used”  
or  
·
at NetWare Server to “No Banner Sent”.  
Contact your NetWare Network Administrator for assistance.  
When a problem occurs with banner printing, change the  
banner settings to “NO” with the correct utilities. Do this  
even though the Network Card supports FTP and LPR  
banners.  
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Problem Solving  
There are two areas of Problem Solving.  
LAN Data Error  
·
·
End User  
NetworkAdministrator  
When LAN Data Error is shown on the fax display, there may  
be a problem in the printing data transmitted via the  
network.  
End User  
The printing data will be cancelled.  
Re-send the print job.  
Option Board Error  
If your fax machine displays the message, OPTION BOARD  
ERROR, an error may have occurred at the interface between  
the fax machine and the network card.  
If this error occurs while printing documents, the error may  
be a paper jam. Clear the jam.  
When the print job was cancelled from a PC, LAN  
Turn off the fax machine. Verify that the network card is  
correctly installed. Turn the machine on.  
!
DATA ERROR may be displayed. This is because  
defective data may have been transmitted to the fax  
machine.  
Network Problem  
If any printing problems occur (other than the errors  
mentioned in this section), see the information on the  
supplied CD-ROM.  
Feature Set Guide: English  
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Network Administrator  
Codes  
E001 Text print  
When E001 occurs, the “Number of Pages”  
column in the Activity Report will be blank.  
Service Codes  
When a communication error occurs, print the Activity  
Report. Use the report to find the service code for the error.  
There are two types of service codes.  
E002 Text received but not printed  
·
·
SMTP  
POP3  
When E002 occurs, the “Number of Pages”  
column in the Activity Report will be blank.  
E900 Network Card I/F error  
SMTP Error Codes  
Here is the format for SMTP communication service codes.  
E910 TCP/IP or SMTP/POP not supported or allowed by  
Network Card  
E123  
E920 Network Card not ready; transmission request  
E = SMTP communication  
received while Network Card is initializing  
123 = three-digit SMTP error code defined by RFC.  
E930 No match for domain received; invalid user name  
RFC is an Internet “standards” term meaning “Request For  
Comment”. RFCs are documents that define standards or  
proposed standard-definitions for network and Internet  
operation. Individual RFCs define specific aspects of  
network or Internet operation.  
E931 E-mail cannot be received (invalid TIFF)  
E932 E-mail cannot be received (other than invalid  
TIFF)  
E940 Memory full  
Numbers 900 and above are codes defined specifically for  
this Internet Fax.  
E942 Command time-out  
E950 Server communication error  
E980 Aborted  
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SMTP Protocol Error Codes  
The following are SMTP protocol error codes given in  
RFC821.  
E500 Syntax error, command unrecognized.  
This may include errors such as command line too  
long.  
RFC is an Internet “standards” term meaning “Request For  
Comment.” RFCs are documents that define standards or  
proposed standard-definitions for network and Internet  
operation. Individual RFCs define specific aspects of  
network or Internet operation.  
E501 Syntax error in parameters or arguments  
E502 Command not implemented  
E503 Bad sequence of commands  
E504 Command parameter not implemented  
E550 Requested action not taken:  
mailbox unavailable.  
When these occur, contact your network administrator.  
E421 <domain>  
Service not available, closing transmission  
channel.  
Example: mailbox not found, no access  
E551 User not local; please try <forward-path>  
E552 Requested mail action aborted:  
exceeded storage allocation  
This may be a reply to any command if the service  
knows it must shut down.  
E450 Requested mail action not taken: mailbox  
unavailable.  
E553 Requested action not taken:  
mailbox name not allowed  
Example: the mailbox is busy.  
E451 Requested action aborted:  
local error in processing  
Example: Mailbox syntax incorrect  
E554 Transaction failed  
E452 Requested action not taken:  
insufficient system storage  
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POP3 Communication Errors  
There are no standard error code definitions for the POP3  
protocol.  
F010 POP protocol USER command error  
F020 POP protocol PASS command error  
F030 POP protocol RETR command error  
F040 POP protocol DELE command error  
F050 POP protocol TOP command error  
F900 Network Card I/F error  
Here is the format for POP3 Communication Errors.  
F123  
F = POP3 Communication Errors  
123 = three-digit SMTP error code defined by RFC.  
RFC is an Internet “standards” term meaning “Request For  
Comment”. RFCs are documents that define standards or  
proposed standard-definitions for network and Internet  
operation. Individual RFCs define specific aspects of  
network or Internet operation.  
F910 TCP/IP or SMTP/POP not supported or allowed by  
Network Card  
F920 Network Card not ready; transmission request  
received while Network Card is initializing  
(redial)  
Codes  
F931 E-mail cannot be received (invalid TIFF)  
F001 Text print  
F932 E-mail cannot be received (other than invalid  
When F001 occurs, the Number of Pages column  
in the Activity Report is blank.  
TIFF)  
F940 Memory full  
F002 Text received but not printed  
F941 No new mail found in manual reception  
F942 Command time-out  
F950 Server communication error  
F980 Aborted  
When F002 occurs, the Number of Pages column  
in the Activity Report is blank.  
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Transmission Troubleshooting  
Transmission fails; a communication error occurs.  
I have turned MDN (or DSN) ON, but no confirmation has  
been returned.  
See if the server is down.  
Are the IPADDRESS, SubNetMask and Default Gateway  
settings correct?  
Both MDN and DSN are sent as text-format messages. If  
the TEXT PRINT setting is OFF, the confirmations will not  
be print.  
Has the SMTP server been configured correctly?  
Has the host name been registered?  
MDN: If the receiving Internet Fax/e-mail client is not  
capable of receiving MDN, you may not get a receipt.  
If using DNS, is the DNS server address correct?  
If DNS is ON, some servers may cause an error.  
Display shows message “OPTION BOARD ERROR.”  
DSN: If the receiving server does not support DSN, you  
may not receive any confirmation.  
The TIFF file I sent does not print out at the receiver.  
An error may have occurred at the interface between the  
fax machine and the network card.  
Resend the file, making sure to use Standard resolution  
and MH coding.  
Turn off the fax machine. Verify that the network card is  
correctly installed. Turn the machine on.  
If you sent the file using Ex-fine resolution or any coding  
mode other than MH, the receiving machine may not be  
able to work with the file.  
T.37 simple mode Internet Fax products support only the  
STD and FINE resolution settings and MH coding mode.  
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Reception Troubleshooting  
Reception fails; a communication error occurs.  
When I try to receive data manually, a warning message  
appears on the display.  
Are the IPADDRESS, SubNetMask and Default Gateway  
settings correct?  
Have you registered a POP server and a USER ID?  
Has the POP server been configured correctly?  
If using DNS, is the DNS server address correct?  
The display shows message “OPTION BOARD ERROR.”  
An error may have occurred at the interface between the  
fax machine and the network card.  
Have you set the USER ID correctly as registered on the  
POP server?  
Turn off the fax machine. Verify that the network card is  
correctly installed. Turn the machine on.  
Have you set the password correctly as registered on the  
POP server?  
A communication error occurs during reception, and a  
report is printed out.  
If APOP is on, it will cause a communication error on a  
POP server that does not support APOP.  
Your machine does not support the format of the received  
file.  
Reception does not start.  
Has the POP interval been set at 0?  
If the TEXT PRINT setting is ON, you cannot receive  
messages while a print alarm (no paper, cover open, paper  
jam, etc.) is on.  
Is there sufficient free memory space? Images are stored in  
memory first, and cannot be received if there is not enough  
space.  
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The same mail prints repeatedly.  
The fax machine prints out a large number of meaningless  
characters.  
Is the User Function 84: DELETE POP MSG set to TYPE2?  
It may be printing out Base64-encoded data.  
Do not use other settings unless you receive mail on a PC  
as well as on your fax machine.  
If this frequently occurs, change the User Function 86:  
TEXT PRINT setting to OFF.  
With the TYPE1 or OFF setting, you will get the same mail  
repeatedly if the number of messages received exceeds the  
maximum number that can be logged by this Internet Fax  
(50).  
Communication errors occur, and service code F020 is  
given each time.  
The POP server password may be wrong, causing the server  
to return authentication errors.  
If this happens, access the mail server from your PC and  
delete all the mail. With the mail server empty, carry out a  
manual reception on the Internet Fax to delete the current  
log stored on it.  
I have sent data from an e-mail client on a PC to the  
Internet Fax, but the reception has failed.  
Have you used a TIFF format supported by this Internet  
Fax?  
If only a text message has been sent, it will not print out  
unless the User Function 86: TEXT PRINT is set to ON.  
Some e-mail clients send e-mail using unusual formats  
which this machine cannot receive.  
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E-mail-to-Fax Troubleshooting  
I have sent data using the format “FAX=[telephone  
number]@[domain name], but it has not been delivered to  
the Internet Fax.  
I have sent a text to the Internet Fax, but it does not  
forward it.  
This machine does not forward text.  
You may have set the domain name (the part after @)  
incorrectly. Consult your Network Administrator about the  
correct domain entry.  
I have tried to forward data by FAX, but communication  
cannot be established.  
The Internet Fax refuses to receive data.  
Check the entered telephone number.  
Are the fax’s telephone line settings correct?  
Characters that can be used are: numbers, +, #, *, P or –  
If you have entered a telephone number longer than 40  
digits, the Internet Fax will not receive the transmission.  
Have you registered the recipient’s domain name onto the  
Internet Fax?  
Is the format of the TIFF file you are sending supported by  
this Internet Fax?  
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Received e-mails are not deleting from the server the way I  
want them to.  
The communication logs (records) for the messages  
received by my fax machine are not correct.  
Check the setting of User Function 84: Delete POP  
Message.  
Your fax machine maintains a log of up to 50  
communications.  
This setting determines how the received e-mails are  
deleted from the mail server.  
This log prevents repeat receptions of any messages that  
have already been read.  
If this user function is set to OFF, received e-mails remain  
on the POP until the Network Administrator deletes them.  
However, if there are more than 50 messages on the server,  
you may experience errors.  
Available settings are:  
Your fax machine will receive and print e-mails, but the  
log will not be correct.  
OFF: Do not delete mail  
To correct this error  
TYPE1: Delete only the mail your fax machine can print  
out  
Have the network administrator delete the received e-  
mails (mail data) on the mail server.  
TYPE2: Delete all mail  
Make sure there is no mail.  
The default setting is TYPE2.  
Activate the POP reception on your fax machine.  
This procedure will erase the log of the 50 previous  
communications.  
To prevent this error  
If automatic POP reception is carried out while there is  
no mail, the log will also be erased.  
Regularly delete the received e-mails from the mail  
server. Keep the number of records on the log below 50.  
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The headers of my Internet Faxes are not printing the way  
I want them to.  
When I scan documents, my fax machine sender ID is  
included.  
Text Print (User Function 86) must be ON for this setting  
(Header Print) to be valid.  
Check the setting for User Function 90: IFAX Sender ID.  
Make sure it is OFF.  
Check the setting for User Function 87: Header Print.  
This function determines how the e-mail header is printed.  
Available settings are: OFF, TYPE1, and TYPE2  
This function determines if the sender ID is included with  
images scanned by the Internet Fax.  
Available settings are: ON or OFF.  
OFF: Header does not print. The message and any TIFF  
attachments print.  
The default setting is ON.  
The setting for this function always applies when using  
TYPE1: SUBJECT/FROM/TO information prints.  
!
Internet Fax.  
TYPE2: All header information prints. This information  
includes all routing and server information.  
IFAX Sender ID (User Function 89) is independent from  
Sender ID On/Off (User Function 23).  
The default setting is OFF.  
If you are using your fax as a scanner, turn this setting  
off. This prevents the sender ID data from appearing in  
scanned images.  
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My fax machine sender ID is not included in documents I  
am sending.  
I’ve entered the DNS name of the SMTPserver, but it  
doesn’t work.  
Check the setting for User Function 90: IFAX Sender ID.  
Make sure it is ON.  
Try entering the IP address.  
I’ve changed the settings for the network card (User  
This function determines if the sender ID is included with  
images scanned by the Internet Fax.  
Function 93), but the changes are not being implemented.  
Did you press MENU while the initialization message was  
displayed?  
Available settings are: ON or OFF.  
The default setting is ON.  
Pressing MENU while the initialization message is on  
display (after changing the settings) will cause the  
machine to “lose” the setting changes and the settings will  
not update correctly.  
The setting for this function always applies when using  
Internet Fax.  
!
IFAX Sender ID (User Function 89) is independent from  
Sender ID On/Off (User Function 23).  
If you are using your fax as a scanner, turn this setting  
off. This prevents the sender ID data from appearing in  
scanned images.  
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My server does not supportAPOP, and my fax machine is  
experiencing communication errors  
My fax machine stops receiving messages before they are  
completely received.  
Make sure the OKIVIEW 32 Setting, UseAPOP, is set to  
OFF.  
Make sure that your machine has enough free memory to  
receive fax messages.  
This setting is available when you are using a POP server  
that supports APOP.  
Internet Faxes are received into memory.  
If too little memory is available, reception may be  
terminated before the complete message is received.  
With APOP, the POP password will be encrypted before it is  
sent.  
Install an optional memory expansion kit if your Internet  
Fax receptions frequently terminate before completion.  
A communication error will occur if this setting is turned  
on when using a server which does not support APOP.  
How do I confirm that the Internet Fax I sent was received  
by the person I sent it to?  
Refer to “Setting Up on a Network, Using the  
OKILAN 7100e+ Web Page, Changing the Settings Using  
the Web Page.”  
You must contact the person and confirm with them  
directly.  
My machine won’t receive Internet Faxes while a print  
alarm (e.g., no paper, cover open, paper jam) is exists.  
Internet faxing can confirm receipt by the mail server  
(network device) the person is connected to, but nothing  
more.  
Change User Function 86, Text Print to OFF.  
Your machine will receive Internet Faxes while a print  
alarm exists.  
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Printing Troubleshooting  
When printing over the network, my fax machine  
sometimes won’t print the last page.  
I want to use my fax machine as a printer. When I try to  
install the printer driver on my Windows 2000 system, I  
get a warning message about authentication.  
It is impossible to judge whether printing data is not being  
transmitted due to network delay or the end of the data  
stream.  
Ignore this message if it appears. It will not cause any  
problems with the installation of the driver.  
You can try adjust the setting of User Function 82: LAN  
Print T.O. to a longer interval.  
I have the optional second paper tray installed. Why won’t  
my machine automatically pull paper from the other tray  
when one runs out?  
This time-out configuration allows the device to cancel a  
print job when no printing data can be found after a  
specified time has elapsed since the last data was  
submitted.  
Verify that User Function 80, Auto Tray Switch is ON.  
Verify that the same size of paper is installed in both trays.  
Verify that the second paper tray is properly installed.  
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T.38  
Overview  
For the latest product and technical support  
information, visit the Oki Data Web site:  
Overview  
!
For an end user, the T.38 Internet fax is a very easy-to-use  
feature. Working with T.38 is very similar to working with a  
PSTN (pubic telephone [regular]) facsimile machine.  
www.okidata.com  
T.38 Internet fax allows you to send and receive real-time  
faxes via the Internet.  
For the installer (network administrator), the T.38 Internet fax  
is powerful machine with many built-in capabilities. A great  
deal of information is available to the installer. An end user  
normally will not require the same amount of information as  
the network administrator.  
The T.38 information is divided into these sections.  
·
·
·
·
Overview  
Helpful Hints  
End User Information  
Installer (NetworkAdministrator) Information  
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Information Provided  
The following items provide the information you will need to  
use your fax machine.  
What Your T.38 Internet Fax Machine Can  
Do  
T.38 Internet fax is a feature with many capabilities.  
·
·
·
·
User’s Guide  
Warranty Document  
Feature Set Guide  
This unit can  
·
·
·
send and receive faxes via a Public Switched Telephone  
Network (PSTN)  
send and receive “Real-Time” T.38 faxes via the  
Internet  
CD-ROM (shipped with the product)  
act as a convenience copier  
Feature Set Guide: English  
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What is an Alias?  
Your T.38 Internet fax allows real-time communication  
between T.38-capable devices.  
Example  
Here is an example of aliases.  
The devices locate each other using their IP Addresses.  
Here is an example IPAddress: 192.168.1.1  
You work at the home office of a bank. You have eight  
branch offices that you communicate with. All nine locations  
have T.38 Internet facsimile machines. Each of the nine  
locations has a unique IP Address. When your Network  
Administrator set up the machines, an alias was assigned to  
each of the nine IPAddresses.  
The IPAddress must be programmed into the Address Table  
of the Console Software by your Network Administrator.  
Your Network Administrator will then assign an alias to the IP  
Address. The alias is the number you will use at your T.38  
facsimile machine to contact the remote T.38 device. The  
alias is usually a shorter number used as a label (alias) for the  
longer IPAddress.  
The alias assigned to the home office was 01.  
The branches were assigned aliases 02 through 09.  
When you fax to each other using T.38, you use #01 to  
connect to the home office, and #02 through #09 for the  
branches.  
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General Conditions  
To use the T.38 Internet fax,  
The T.38 card for this machine can be connected to a  
10 BaseT network  
To make a LAN connection, the following information must  
be configured on this machine. Your network administrator  
will take care of this.  
·
·
the machine must be connected to a LAN  
the Address Table (found in the Console Software) must  
be correctly set up  
·
·
the end user must know the aliases assigned in the  
Address Table (found in the Console Software)  
·
an IPAddress  
or  
Determine if this is a Global or Private IPAddress  
Subnet Mask  
Default Gateway  
·
·
the aliases assigned in the Address Table must be  
programmed (as One-Touch keys) in the facsimile  
machine  
Feature Set Guide: English  
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Helpful Hints (T.38)  
PSTN Faxing vs. T.38 Faxing  
Your fax machine has many features and capabilities that will  
help you  
PSTN faxing is fax communication conducted via public  
telephone lines. You are probably familiar with PSTN faxing.  
PSTN faxing requires telephone numbers and telephone  
lines.  
·
·
·
operate the machine  
save money  
save time  
“Help and Helpful Hints” in the User’s Guide summarizes the  
features and capabilities directly connected to saving money  
and time.  
T.38 Internet fax is a special kind of Internet fax. T.38 faxing  
uses network connections, but in a special way that allows  
“direct” communication between one T.38 device and  
another. This direct communication is done in real time.  
“Helpful Hints (T.38)” provides tips that help you use your  
T.38 Internet fax to its fullest.  
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Internet Fax  
Global vs. Private IP Addresses  
Internet fax is a term with several meanings, depending on  
There are two types of IPAddresses.  
context.  
·
·
Global  
Private  
Internet fax can mean  
A global IP Address can be contacted by anyone with access  
to the Internet.  
·
·
·
fax communication conducted via the Internet.  
a fax machine capable of Internet Faxing.  
the document (fax) sent via the Internet.  
A Private IPAddress is usually part of a corporate Intranet.  
Private IP Addresses are usually “behind” a firewall (security  
mechanism).  
“Real-Time” Fax  
“Real-Time” Fax is a type of facsimile transmission that uses  
Internet Communication and Confirmation. Two fax  
machines, using T.38 protocol, can provide “real-time” data  
transmission connections via the Internet.  
Private IP Addresses are not easily contacted via the Internet.  
This document covers the installation and use of private IP  
Addresses with a T.38 facsimile machine. For information on  
working with global IP Addresses, contact your Authorized  
Service Dealer.  
Programming One-Touch Keys  
When you program a One-Touch key with the alias for an IP  
Address, program the alternate (back-up) number with a  
standard PSTN (regular phone fax) number (if applicable).  
If the T.38 connection does not work, your fax will be sent  
using the “regular” fax method, PSTN.  
Feature Set Guide: English  
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T.38 vs. PSTN Communications  
Status of Server  
You cannot combine T.38 communications and PSTN  
Internet faxing is conducted over the Internet via network  
communications in one session.  
servers.  
What does this mean?  
If the servers are down, running slowly, or experiencing  
other problems, Internet faxing will be adversely affected.  
You can send a fax to several aliases for IPAddresses or  
several telephone numbers, but not a combination of aliases  
for IPAddresses and telephone numbers.  
T.38 Internet faxing is a special kind of Internet fax. It is a  
network device, because it must be connected to a network  
to access the Internet. Other than that connection (access),  
a T.38 Internet fax is not network dependent. The T.38  
transmission will either instantly work or instantly fail. The  
T.38 transmission must be real time.  
“#” Symbol  
When you use your fax machine to send or receive a T.38  
protocol transmission, you must make sure that the machine  
“knows” to use T.38.  
To do this, enter the “#” symbol as the first character  
whenever you input the alias for an IP Address (destination  
number) for a T.38 facsimile communication.  
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End User Information  
Requirements  
Using the T.38 protocol for faxing is very similar to using  
PSTN for faxing. This section covers the differences between  
T.38 and PSTN faxing.  
To use T.38 protocol for faxing, you must  
·
·
communicate between two T.38-capable devices  
know the IP Address of the destination you are sending  
to  
Be sure to refer to the User’s Guide for general information  
about using your facsimile machine.  
·
·
know if the IPAddress is Global or Private  
have your Installer (Network Administrator) program  
the Address Table via the Console Software  
know the alias assigned to the IP Address (get this from  
your Installer [NetworkAdministrator])  
·
·
enter the “#” symbol as the first character whenever  
you input an alias for a T.38 facsimile communication.  
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Limitations and Suggestions  
· You cannot combine T.38 and PSTN communications in  
one fax transmission.  
· To stop transmission, press STOP.  
The transmission terminates immediately, without asking  
· You cannot send and receive T.38 faxes simultaneously.  
If your machine is sending a T.38 fax, any data to be  
received is ignored.  
for confirmation.  
· You cannot chain dial using T.38.  
· T.38 Internet fax data is sent nearly simultaneously to  
being scanned. The document is not stored in memory.  
· When the T.38 Internet fax board is installed in your  
machine, Power Save does not work.  
If your machine is receiving a T.38 fax, and you try to  
send a fax, the data will not be sent until the receiving is  
completed.  
· When you program a One-Touch key with an alias for an  
IPAddress, program the alternate (back-up) number with a  
standard PSTN (regular phone fax) number.  
If the T.38 connection does not work, your fax will be sent  
using the “regular” fax method, PSTN.  
· If the remote T.38 device supports the Relay, Confidential,  
and Polling functions, you can do them. Refer to the  
User’s Guide for more information.  
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Operation  
You can send or receive transmissions using T.38 protocol.  
Sending a T.38 Fax  
Your Installer (Network Administrator) must program  
When you enter the alias (destination), and you are  
!
the Address Table via the Console Software before you  
can send or receive using T.38 protocol.  
!
using T.38, you can enter the numbers 0 through 9 and  
the symbols # and *. Any other characters or symbols  
will be ignored.  
Your Installer (Network Administrator) must program  
the Address Table via the Console Software before you  
can send or receive using T.38 protocol.  
If you want to use a One Touch number, it must be  
programmed before attempting T.38 transmission.  
!
!
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Procedure  
3
4
Press Start.  
1
2
Load the document.  
The machine scans the document and the display shows  
that a transmission is being attempted.  
Select the method for entering the alias for destination  
T.38 device.  
For more information on entry methods, refer to the  
User’s Guide, “Basic Faxing, Sending a Fax.”  
#12345678  
CALLING  
Entry methods for T.38 transmissions are:  
5
When the connection has been made between the  
sending and receiving machines, the display changes.  
·
·
One-Touch  
Non-programmed aliases  
also known as a Numeric Keypad or walk-up  
IPFAX JAPAN  
Page 001  
CALLING  
You must send the document as an Internet  
Transmission.  
See the following section (“Sending to a Non-  
ProgrammedAlias”) for more information.  
The transmission rate does not display during T.38  
transmissions.  
!
6
At the end of the transmission, the result of the  
communication session shows on the display and a  
buzzer sounds.  
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Sending to a Non-Programmed Alias  
Also known as Numeric Keypad (Walk-up) T.38 faxing  
Receiving a T.38 Fax  
You do not need to perform any special procedures to receive  
a T.38 Internet fax  
If you want to send a T.38 Internet fax, but you do not want  
to program the alias for the IPAddress as a One-Touch, you  
must make sure that it is sent as an T.38 Internet transmission.  
1 Load the document.  
2 Press the # key.  
The # symbol must be the first character entered for the  
!
!
alias.  
3 Input the alias.  
You can enter the numbers 0 through 9 and the symbols  
# and *.  
Any other characters or symbols will be ignored.  
4 Press Start.  
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Troubleshooting (End User)  
For an end user, troubleshooting a T.38 Internet fax is the  
same as any other fax machine.  
Error Codes (End User)  
Contact your network administrator if any of these error  
codes are displayed.  
Refer to the User Guide, “Problem Solving.”  
1501: Remote facsimile machine rejection  
1502: GK rejection  
Most problems with faxing using the T.38 protocol must be  
referred to the NetworkAdministrator.  
Refer to the Network Administrator section,  
“Troubleshooting,” of this Feature Set Guide.  
1503: No response  
1504: Cancel  
However, the end user should check the following items.  
1505: Board BUSY  
·
·
Make sure the remote machine is T.38 capable.  
Make sure the # symbol is the first character in the alias  
you are contacting.  
1506: Phone number error  
1507: GK not found  
1508: DHCP failure  
15FE: Board error  
15FF: Board error  
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Reports (End User)  
Using T.38 does not generate any unique reports.  
Activity Report  
Codes on the Activity Report that refer to T.38  
The standard reports of the machine include sections and  
information about G3, as well as the “regular” information.  
sessions have “IP” at the end.  
Message Confirmation Report (MCF)  
Configuration Report  
There are no special codes on the Message  
Confirmation Report for T.38 sessions.  
The IPFAX Options section lists some of the T.38  
(IPFAX) settings.  
· IP Address  
· Subnet Mask  
· Default Gateway  
· Mac Address  
· DHCP On/Off  
· Console Software Port Number  
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Installer (Network Administrator)  
Information  
Global vs. Private IP Addresses  
There are two types of IPAddresses.  
This section provides the information needed to install and  
support a T.38 facsimile machine using private IP Addresses.  
·
·
Global  
Private  
This section assumes that you are a qualified Network  
Administrator and that you are familiar with network  
technology and protocols.  
A global IP Address can be contacted by anyone with access  
to the Internet.  
A private IPAddress is usually part of a corporate Intranet.  
Private IP Addresses are usually “behind” a firewall (security  
mechanism).  
Private IP Addresses are not easily contacted via the Internet.  
This document covers the installation and use of private IP  
Addresses with a T.38 facsimile machine. For information on  
working with global IP Addresses, contact your Authorized  
Service Dealer.  
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DHCP  
DHCP ON  
DHCP Setting (On or Off)  
The factory default setting for DHCP is ON.  
When DHCP is ON, and no DHCP Server exists, the following  
settings apply:  
You use the IPFax Console Software to change the setting for  
DHCPfrom ON to OFF.  
IPAddress:  
0.0.0.0  
0.0.0.0  
0.0.0.0  
When DHCP is ON, and the unit is connected to a network  
that employs a DHCP server, the unit will automatically be  
assigned an IPAddress.  
Subnet Mask:  
Default Gateway:  
If you use this method, the DHCP server must be set to  
infinite lease or reservation.  
DHCP OFF  
If you can’t use DHCP, use User Function 83 to initialize the  
T.38 board. By doing this, DHCP is turned OFF. Then, use  
User Functions listed below to make the appropriate settings.  
The following settings apply when DHCP is turned OFF (by  
initializing the T.38 board from the front panel of the  
facsimile machine [User Function 8]:  
· IP Address, User Function 80  
· Subnet Mask, User Function 81  
· Default Gateway, User Function 82  
IPAddress:  
192.168.1.1  
Subnet Mask:  
Default Gateway:  
255.255.255.0  
192.168.1.254  
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Determine the DHCP Setting  
To determine if DHCP is ON or OFF, you can  
Printing the Configuration Report  
· use the IPFax Console software  
· print the Configuration Report  
1
2
3
Press Menu/Exit to enter the menu.  
Press to select Report Print, press Enter.  
IPFax Console Software  
Press oruntil the report you want appears on the  
1
Start the IPFax Console software.  
display. Press Enter.  
On the desktop, select Start – Programs – IPFAX console.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
2
Connect the software to the T.38 device you want to  
work with.  
3
4
5
Click Change.  
From the top menu, select Network.  
If the Use DHCP box is checked, DHCP is ON.  
If the Use DHCP box is not checked, DHCP is OFF.  
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Windows NT DHCP Server Settings  
This section will provides basic information on working with  
Windows NT DHCPServers.  
IPAddress Pool  
·
Set the Start Address and End Address for the IP  
Addresses that can be leased  
For more information, refer to your Windows NT Server  
manual and resource kit.  
·
Set the Start Address and End Address for the IP  
Addresses that cannot be leased, if needed  
The settings listed below are required for the T.38 board to  
work with a Windows NT DHCPServer.  
Sub-net Mask  
Set the Subnet Mask that is valid for the IP Address  
Pool  
Default Gateway (Router)  
·
·
·
·
IPAddresses (IPAddress Pool) must be leased  
Subnet Mask  
Default Gateway  
·
Fix (reserve) assigned addresses to the T.38 board.  
·
·
This is the DHCP option.  
Add 003 Router with the DHCP server that assigns an  
IPAddress to the T.38 board.  
·
·
Then, set the Default Gateway valid with the IPAddress  
Pool.  
Any other DHCP options are invalid.  
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Fix (reserve) assigned addresses to the T.38 board.  
If you use DHCP with the T.38, you must fix (reserve) the IP  
Addresses.  
2
Reserve IP Addresses individually at [Add Reservation]  
on Scope.  
There are two ways to do this.  
We recommend using Method 2.  
This allows IPAddresses to be fixed for MAC addresses.  
They can be designated individually.  
1
Select [Infinite] for Lease Duration at Properties on  
Scope.  
This method allows any unused IP Addresses to be  
reused.  
This is easy to set.  
However, address leasing made to all terminals is  
infinite.  
If you remove a client from the network, the IP  
Addresses cannot be reused.  
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Installation Process  
As an installer, you will complete several steps.  
Physical Installation  
Physical Installation covers removing the facsimile machine  
from its box, installing paper, physical connections, and  
setup programming.  
·
·
Physically install the T.38 facsimile machine  
Obtain a static IPAddress for the T.38 facsimile  
machine  
·
Program the IPAddress, Subnet Mask, and Default  
Gateway for the T.38 facsimile machine.  
Do this using User Functions in the menu of the  
facsimile machine.  
Refer to the User’s Guide, “Installation.”  
·
Install the T.38 software (including the IP Fax Console  
Software) on a PC on the network the T.38 machine is  
attached to  
·
·
Use the IP Fax Console Software to set up the Address  
Table for the T.38 facsimile machine  
Provide the aliases for the IPAddresses (set up in the  
Address Table) to the end user  
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Static IP Address  
If you use DHCP to assign the IPAddress, make sure that the  
Making an IP Address Static  
address is made static.  
If you are working with a DHCP server, you must make the IP  
Address assigned to the T.38 facsimile machine static.  
If you obtain the IP Address from another network  
administrator, make sure that it is a static IPAddress.  
There are two ways to make the IPAddress static. We  
recommend Method 2.  
Once the static IP Address is assigned, make sure that  
!
DHCP is OFF.  
1
In the Address Pool of the DHCP Server, set the Lease  
Duration to “Infinite” for the IP Address(es) used by the  
T.38 facsimile machines.  
The default setting for DHCP is ON.  
Refer to the section, “DHCP, Setting DHCP On or OFF”  
of this T.38 section of the Feature Set Guide.  
2
At “Add Reservation,” fix the IP Addresses individually.  
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Program the IP Address, Subnet Mask, and Default  
Gateway  
User Functions 80, 81, and 82  
Program the IPAddress, Subnet Mask, and Default Gateway  
by using the menu of the facsimile machine.  
1
2
Press Menu/Exit to enter the menu.  
Use User Function 83, IPFAX Initialize to initialize the  
Using the numeric keypad, enter the number of the User  
Function you want to access.  
!
T.38 board before you program the IP Address, Subnet  
Mask, and Default Gateway.  
When you use User Function 83 to initialize the T.38  
board, you turn DHCP OFF.  
80 IPAddress  
81 Subnet Mask  
82 Default Gateway  
User Function 83, IPFAX Initialize  
3
4
5
Press Enter to access the selections for the setting.  
Key in or select the desired information.  
Press Menu/Exit to enter the menu.  
1
2
3
4
Press Menu/Exit to enter the menu.  
Using the numeric keypad, enter 83.  
Press Enter.  
The T.38 board initializes.  
DHCPis OFF.  
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Install the T.38 Software  
Set Up the Address Table  
The T.38 Software (which includes the IP Fax Console  
Software) must be installed on a PC on the network that the  
T.38 machine is attached to.  
Use the IP Fax Console Software to set up the Address Table  
for the T.38 facsimile machine.  
You will need to know the IP Addresses of the T.38 devices  
your users will be communicating with.  
You will be assigning aliases to the IP Addresses you program  
into the Address Table. These aliases must be shared with  
your end users.  
This document covers working with private IP  
!
!
Addresses. If you are working with global IP  
Addresses, contact your Authorized Service Dealer.  
Creating the Alias  
When creating aliases, DO NOT use the “#” symbol as  
the first character.  
You can use the numbers 0 through 9 and the symbols #  
and * when creating the alias.  
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Provide Aliases to the End User  
Provide the aliases for the IPAddresses (set up in the Address  
Table) to the end user.  
If you do not program the aliases to One-Touch keys, you  
will need to provide a list of the aliases to your end users.  
Remind your end users to enter the “#” symbol as the first  
character whenever you input the alias for an IP Address  
(destination number) for a T.38 facsimile communication.  
We strongly recommend that you program the aliases to the  
One-Touch or Auto Dial keys of the T.38 facsimile machine.  
When programming the One-Touch keys, remember that  
The “#” symbol “tells” the T.38 facsimile machine that the  
user wants to use T.38 protocol to communicate with another  
device.  
!
the “#” symbol must be the first character whenever you  
input the alias for an IP Address (destination number)  
for a T.38 facsimile communication.  
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Specifications  
Network  
Protocol  
Call Control  
TCP / IP  
UDP / IP  
Procedure  
ITU-T H.323  
LAN  
1 port  
10BASE-T  
Fax Communication Method  
TCP / IP  
UDP / IP  
Procedure  
ITU-TT.38  
Maintenance  
TCP / IPx  
Procedure  
Unique to the facsimile machine  
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T.38 Menu Options  
Accessing Menu Options  
Use User Function 83, IPFAX Initialize to initialize the  
1
Press Menu/Exit to enter the menu.  
!
T.38 board before you program the IP Address, Subnet  
Mask, and Default Gateway.  
When you use User Function 83 to initialize the T.38  
board, you turn DHCP OFF.  
2
Using the numeric keypad, enter the number of the User  
Function you want to access.  
80 IPAddress  
You can use the front panel of the facsimile machine to  
access the following T.38 menu options.  
81 Subnet Mask  
82 Default Gateway  
User Function 80: IPAddress  
83 IPFax Initialize  
User Function 81: Subnet Mask  
User Function 82: Default Gateway  
User Function 83: IPFax Initialize  
3
4
5
Press Enter to access the selections for the setting.  
Key in or select the desired information.  
Press Menu/Exit to enter the menu.  
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Problem Solving  
No communication  
1
2
3
Verify that the “#” symbol was the first character entered  
when sending the facsimile.  
4
Does the port number used in IPFAX communication  
match the IPFAX of the remote machine?  
Verify that the Address Table in the IPFax Console  
Software is correctly programmed.  
5
6
Is the remote device T.38 compliant?  
Is the connected network 10 BaseT?  
Are any of the following service codes shown on the  
display panel of the facsimile machine?  
This facsimile machine does not support 100 BaseT.  
1501:  
1502:  
1503:  
1504:  
1505:  
1506:  
1507:  
1508:  
15FE:  
15FF:  
Remote facsimile machine rejection  
GK rejection  
No response  
Cancel  
Board BUSY  
Phone number error  
GK not found  
DHCP failure  
Board error  
Board error  
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The machine uses PSTN, not T.38  
Connecting private address to global addresses  
For information on working with global IP Addresses, contact  
your Authorized Service Dealer.  
1
Verify that the end user is entering “#” as the first  
character when entering the alias for the IPAddress.  
2
Identify the PSTN number the facsimile is sending to.  
Communication errors occur  
Network conditions can cause delays in data transfers.  
Ask the end user if they are using a One-Touch key to  
send.  
The delays can cause communication errors.  
Check the programming of the One-Touch key. A PSTN  
number may be entered as the alternate (backup) number.  
If this frequently occurs, increase the setting for the TCP  
Timer (via the IPFax Console Software).  
If the network is down, the T.38 facsimile machine will  
send to the alternate (backup) PSTN number.  
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Software Programs on the CD  
General Information  
Specifications  
The CD shipped with the facsimile contains the  
Operating Systems  
·
·
IPFax Console Software  
Discovery Program  
Windows 98  
Windows 95  
Windows NT 4.0  
Windows 2000  
Monitor  
The IPFax Console Software allows you to  
·
·
·
·
connect to the T.38 board, using TCP/UDP  
display T.38 facsimile settings  
change T.38 facsimile settings  
install the programs  
Screen size equal to or larger than SVGA (800x600)  
Free Disk Space  
The Discovery Program allows you to:  
2 MB  
·
·
·
to find T.38 boards on the LAN  
create a list of the T.38 boards on the LAN  
connect the T.38 boards with the console software  
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Installing the Software Programs  
If you are reinstalling the software, you must uninstall  
the old program first.  
Accessing the Software Programs  
IPFax Console Software  
!
On the desktop, select Start – Programs – IPFAX console.  
Discovery Program  
1
2
3
4
5
Close all open programs.  
Insert the CD into the CD drive.  
Run Setup (from the CD).  
On the desktop, select Start – Programs – IPFAX discovery.  
Follow the on-screen prompts.  
When the installation is complete, reboot the PC.  
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IPFax Console Software  
Software Installation for a T.38 device  
5
6
Click OK.  
1
2
3
On the desktop, select Start – Programs – IPFAX console.  
The IPFax Password screen appears.  
The default password is IPFAX  
IPFAX is all uppercase, single byte characters.  
Passwords must be single byte characters.  
Click OK.  
Select File(F) - Connect(N).  
At the prompt, enter the IP Address of the T.38 device  
you are installing.  
4
At the prompt, enter the TCP Port Nos.  
7
8
The default setting for the TCP Port is 50200.  
The T.38 device is now installed to the Console  
Software.  
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Status Screen  
The Status screen displays the status of the following items  
LAN  
Usable: the LAN may be used for communication  
·
·
·
·
·
Device Mode  
Communication (channel status)  
LAN  
AliasAddress  
IPAddress  
Unusable: the LAN may not be used for communication  
AliasAddress  
Displays the alias address.  
Alias Address is used with Gatekeeper.  
Refer to the “Gatekeeper” section of this T.38 information.  
IPAddress  
Device Mode  
Operation indicates operation mode  
Install indicates install mode  
Communication (channel status)  
Line closed: the line can’t be used.  
Displays the IPAddress.  
Idling: the line can be used and no communication is  
occurring.  
Sending: the line is being used and the device is sending.  
Arriving: the line is being used and the device is  
receiving  
Communicating: the line is being used and  
communication is in progress using IPFAX line.  
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Screens  
Display Screen  
Clicking on Cancel closes the screen.  
The IPFax Console Software has two types of screens for  
working with the network settings of a T.38 device.  
Clicking on Save saves the setting values to a PC file and  
then closes the screen.  
·
·
Display Screens  
Change Screens  
The Display Screens allow you to view the settings. You  
cannot change the settings from this screen.  
Change Screen  
Clicking on OK implements any changes you have made and  
then closes the screen.  
The Change Screens allow you to change the network  
settings.  
Clicking on Cancel closes the screen without saving any  
changes you have made.  
Both the Display Screen and the Change Screen show the  
same settings for  
Clicking on Save saves the setting values to a PC file,  
implements any changes you have made, and then closes the  
screen.  
·
·
·
Network  
Gatekeeper  
Address Table  
Clicking on Read from a File allows you to display the  
settings previously saved to a PC file.  
To access the screens, run the IPFax Console Software,  
connect to the T.38 device you want to work with, and click  
on either Set Display or Set Change.  
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Network Settings  
List  
Explanation  
The settings shown on the Network Settings Display and  
Change Screens are:  
Host Name  
The default setting is OKIFAX5950.  
The host name may be up to 32 characters long.  
You must use English, single byte characters.  
MACAddress  
Host Name  
MACAddress  
Use DHCP  
IPAddress  
Each device has a unique value that cannot be changed.  
Use DHCP  
Default Gateway  
Subnet Mask  
The default setting is Use DHCP (DHCP is ON).  
The box is checked.  
TCP Port No. for receiving  
TCP Port No. for Console  
TCP Port No.  
Once a static IP Address has been assigned to the T.38  
device, make sure that Use DHCP is OFF.  
The box is not checked.  
UDP Port No.  
When DHCP is ON, you cannot change the settings for IP  
Address, Default Gateway, or Subnet Mask.  
USE NAT  
GlobalAddress  
Port No. Offset  
TCP Handshake T.O. Value (Sec)  
T38 Transmission Speed  
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IPAddress  
USE NAT  
The default setting is USE NAT OFF.  
There is no default setting.  
The IP Address must be static to use T.38 protocol.  
The box is not checked.  
Default Gateway  
USE NAT must be ON to work with global IPAddress.  
The box must be checked.  
There is no default setting.  
If you want to delete the Gateway Address, enter 0.0.0.0.  
For information on working with global IPAddresses,  
contact your Authorized Service Dealer.  
Subnet Mask  
Global Address  
The default setting is 255.255.255.255.  
TCP Port No. for receiving  
The default setting is 1720.  
TCP Port No. for Console  
The default setting is 50200.  
TCP Port No.  
There is no default setting.  
This setting is used when working with global IP  
Addresses.  
For information on working with global IPAddresses,  
contact your Authorized Service Dealer.  
Port No. Offset  
The default setting is 50000.  
Settings may range from 50000 to 50099.  
UDP Port No.  
There is no default setting.  
This setting is used when working with global IP  
Addresses.  
For information on working with global IPAddresses,  
contact your Authorized Service Dealer.  
The default setting is 50100.  
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TCP Handshake T.O. Value (Sec)  
The default setting is 30 seconds.  
Default Value Button  
The Default Value button on the Network Settings Change  
screen allows you to reset the Network Settings to factory  
defaults.  
This setting determines the amount of time in seconds)  
allowed to make the TCP connection.  
You can set the interval from 1 to 99.  
T38 Transmission Speed  
Use the Save button to save the current setting values to a PC  
file before resetting to factory defaults.  
The default setting is 1 Mbps.  
This setting determines the maximum data transfer speed.  
All communications occur within this speed.  
We do not recommend changing this setting.  
This setting is the maximum data transfer speed.  
Actual transfer speeds will vary.  
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Gatekeeper  
List of Settings  
In multi-office configurations, a Gatekeeper can provide  
centralized address translation and controls access to a H.323  
terminal network. It ensures that bandwidth is managed  
properly and provides one central location to simplify day-  
to-day maintenance and support of the network. At the time  
of the publication of this document (see the copyright  
information at the front of this manual), the only Gatekeeper  
recommended for use with the Oki T.38 device is the  
Oki BS1200-GK.  
The settings shown on the Gatekeeper Settings Display and  
Change Screens are:  
AliasAddress  
Use Gatekeeper  
Discovery  
IPAddress  
Identifier  
If you would like more information on this product, please  
contact:  
UDP Port No.  
GettingAlias address from GK  
RAS Message  
RRQ  
Oki Network Technologies  
1101 Cadillac Court  
Milpitas, CA 95035-3055  
Toll Free: 1-800-641-8909  
TEL: (408) 935-3331  
FAX: (408) 935-3337  
http://www.okint.com  
URQ  
ARQ  
BRQ  
DRQ  
GRQ  
Both Time Out and Retry intervals are shown for each  
RAS Message setting  
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Explanation  
(GK) IPAddress  
AliasAddress  
The default setting is 255.255.255.255.  
Sets the IPAddress of the Gatekeeper.  
The default setting is 2000.  
Use Gatekeeper  
This must be set manually if Gatekeeper Discovery is not  
used.  
Determines if Gatekeeper is used or not.  
The default setting is Use Gatekeeper OFF.  
The box is not checked.Gatekeeper is not used.  
(GK) Identifier  
There is no default setting.  
If Use Gatekeeper is ON, the box is checked.  
Gatekeeper is used.  
The Gatekeeper with this identifier is used to run  
Gatekeeper Discovery.  
Discovery  
UDP Port No.  
Determines if Gatekeeper Discovery is performed or not.  
The default setting is 1719.  
GettingAlias address from GK  
Determines if Gatekeeper allocates Alias.  
The default setting is Use Gatekeeper OFF.  
The box is not checked.  
Gatekeeper Discovery is not used.  
The default setting is Getting Alias OFF.  
The box is not checked.  
Gatekeeper does not allocate the Alias.  
If Use Gatekeeper is ON, the box is checked.  
Gatekeeper Discovery is used.  
When Use Gatekeeper is ON, you cannot set Gatekeeper  
Address, because the address will be automatically  
assigned via Gatekeeper Discovery.  
If Getting Alias is ON, the box is checked.  
Gatekeeper allocates the Alias.  
When Getting Alias is ON, you cannot set the Gatekeeper  
Alias Address, because the alias will be automatically  
allocated by Gatekeeper.  
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RAS Message  
RRQ  
URQ  
ARQ  
BRQ  
DRQ  
GRQ  
Each item under RAS Messages has two different settings.  
Time-out default is 5 seconds.  
Number of retries default is 2.  
The Time-out Time determines the amount of time  
Gatekeeper has to respond to each message.  
The Number of Retries determines how many retries  
Gatekeeper will perform for each message.  
Time-out default is 3 seconds.  
Number of retries default is 1.  
Time-out default is 3 seconds.  
Number of retries default is 2.  
Time-out default is 3 seconds.  
Number of retries default is 2.  
Time-out default is 3 seconds.  
Number of retries default is 2.  
Time-out default is 3 seconds.  
Number of retries default is 2.  
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Address Table  
The Address Table in the IPFax Console Software is a registry  
of the IP Addresses and aliases for the T.38 devices your T.38  
Internet facsimile machine can communicate with.  
Sorting the Address Table  
You can use the Sort box to change the sequence of the  
Address Table.  
You can register up to 100 T.38 devices in the Address Table.  
Use Sort to arrange the Address Table by:  
When you are using T.38 communication protocols, the  
T.38 Internet facsimile machine can only communicate  
with the IP Addresses registered in the Address Table.  
· Alias Address  
· IP Address  
· Port No.  
!
!
Fields in the Address Table  
The IP Addresses must be static.  
The Address Table has three fields.  
This document covers the installation and use of private  
IP Addresses with a T.38 facsimile machine. For  
information on working with global IP Addresses,  
contact your Authorized Service Dealer.  
· Alias Address  
· IP Address  
· Port No.  
You do not key the information directly into the table. Use  
the boxes below the table to add or modify the information  
for a T.38 device.  
You can register up to 100 T.38 devices in the Address Table.  
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Explanation of Fields  
AliasAddress  
IPAddress  
You determine the alias address.  
There are two types of IPAddresses.  
The alias is the number used at the T.38 facsimile machine  
to contact the remote T.38 device. The alias is usually a  
shorter number used as a label (alias) for the longer IP  
Address.  
· Global  
· Private  
This document covers the installation and use of private IP  
Addresses with a T.38 facsimile machine. For information  
on working with global IP Addresses, contact your  
Authorized Service Dealer.  
Example  
You work at the home office of a bank. There are eight  
branch offices that you communicate with. All nine  
locations have T.38 Internet facsimile machines. Each of  
the nine locations has a unique, ten-digit IP Address.  
When you set up the machines, you assign an alias to each  
of the nine IPAddresses.  
Port No.  
This is the Port Number of the receiving machine.  
Normally, this is 1720.  
The alias assigned to the home office is 01.  
The branches are assigned aliases 02 through 09.  
When you fax to each other using T.38, you use #01 to  
connect to the home office, and #02 through #09 for the  
branches.  
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Working with the Address Table  
Change a Device  
Add a Device  
1
Click on the row of the Address Table you want to  
change (edit).  
1
2
3
Use the box Alias Address below the table to enter the  
alias for the T.38 device you are registering.  
2
The information for that row appears in the boxes (input  
fields) below the table.  
Use the box IP Address below the table to enter the IP  
Address for the T.38 device you are registering.  
3
4
5
Make the changes.  
Use the box Port No. below the table to enter the Port  
Number for the T.38 device you are registering.  
Click Change.  
4
5
6
Click Add.  
The changes you have made for the T.38 device are  
added to the table.  
The information for the T.38 device is added to the table.  
6
Click OK or Save to download the information to the  
T.38 card.  
Click OK or Save to download the information to the  
T.38 card.  
Remember to inform your end users of relevant changes  
to the Address Table. Your end users use the aliases to  
contact the remote T.38 devices.  
Remember to inform your end users of relevant changes  
to the Address Table. Your end users use the aliases to  
contact the remote T.38 devices.  
!
!
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Clear a Device  
Clear the Entire Table  
1
Click on the row of the Address Table you want to clear  
(delete).  
Make sure that you want to delete the entire table  
before performing this procedure!  
“All Clear” cannot be undone.  
Do a Windows Print Screen of the table before  
performing “All Clear”. The Print Screen will provide  
a record of settings.  
!
2
3
4
Click Clear.  
The row you selected is deleted from the table.  
Click OK or Save to download the information to the  
T.38 card.  
1
2
Click All Clear.  
Remember to inform your end users of relevant changes  
to the Address Table. Your end users use the aliases to  
contact the remote T.38 devices.  
All information registered to the Address Table is  
deleted.  
!
3
Click OK or Save to download the information to the  
T.38 card.  
Remember to inform your end users of relevant changes  
to the Address Table. Your end users use the aliases to  
contact the remote T.38 devices.  
!
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Changing the Password  
7
Enter the new password in the new Password field.  
The password is IPFAX until you change it.  
!
IPFAX is all upper case, single-byte characters.  
A password MUST be entered; you cannot leave this  
field blank.  
!
To change the password,  
8
Confirm the new password by entering it in the Type in  
New Password again field.  
1
Start the IPFax Console software.  
On the desktop, select Start – Programs – IPFAX console.  
9
Click OK to download the new password to the device.  
2
Connect the software to the T.38 device you want to  
work with.  
10 The Change Password screen closes.  
3
4
5
6
From the top tool bar, select Maintenance.  
From the drop down menu, select Change Password.  
The Change Password screen displays.  
Be sure to record any password you program. Keep the  
!
record in a safe place. If you forget a password, refer to  
the “Forgot the Password?” of the T.38 section of the  
Feature Set Guide.  
Enter the old password in the Old Password field.  
The password is IPFAX until you change it.  
IPFAX is all upper case, single-byte characters.  
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Forget the Password?  
Printing the Configuration Report  
If you forget the password, perform this procedure.  
1
2
3
Press Menu/Exit to enter the menu.  
1
2
3
Print the Configuration Report.  
Press to select Report Print, press Enter.  
Initialize the T.38 board (using User Function 83).  
Press oruntil the report you want appears on the  
display. Press Enter.  
Program the IPAddress, Subnet Mask, and Default  
Gateway (User Functions 80, 81, and 82).  
4
Print all the reports you want, then press Menu/Exit to  
4
Use the default password (IPFAX)  
return to standby mode.  
or  
create a new password.  
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Use User Function 83, IPFAX Initialize to initialize the  
T.38 board before you program the IP Address, Subnet  
Mask, and Default Gateway.  
When you use User Function 83 to initialize the T.38  
board, you turn DHCP OFF.  
User Functions 80, 81, and 82  
!
1
2
Press Menu/Exit to enter the menu.  
Using the numeric keypad, enter the number of the User  
Function you want to access.  
80 IPAddress  
User Function 83, IPFAX Initialize  
81 Subnet Mask  
82 Default Gateway  
1
2
3
4
Press Menu/Exit to enter the menu.  
Using the numeric keypad, enter 83.  
Press Enter.  
3
4
5
Press Enter to access the selections for the setting.  
Key in or select the desired information.  
Press Menu/Exit to enter the menu.  
The T.38 board initializes.  
DHCPis OFF.  
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Updating the T.38 Board Firmware  
Firmware upgrades are developed on an as needed  
To upgrade the firmware,  
!
basis.  
1
Start the IPFax Console software.  
On the desktop, select Start – Programs – IPFAX console.  
To learn if a firmware upgrade is available, contact  
your Oki Data Authorized Service Dealer.  
2
Connect the software to the T.38 device you want to  
work with.  
You must have the file with the firmware upgrade before  
you begin this procedure.  
3
4
5
6
From the top tool bar, select Maintenance.  
From the drop down menu, select Update.  
The Program Renew screen displays.  
Click Refer to . . . to select the firmware upgrade file  
or  
The T.38 facsimile machine cannot be used for  
communications while the upgrade is being performed.  
enter the firmware upgrade filename.  
Click Update.  
7
The firmware upgrade begins.  
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DO NOT turn off the T.38 facsimile machine while the  
upgrade is in progress.  
8
9
When the firmware upgrade is complete, the Ended Data  
Renewal screen appears.  
!
Click OK.  
If the machine is turned off, it will malfunction when it  
is turned on. The machine will also malfunction if an  
error occurs at the PC during the firmware upgrade.  
10 The Program Renew screen displays.  
11 Click Close.  
12 The Program Renew screen closes.  
To correct the problem, you must upgrade the firmware  
again.  
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Memory Dump  
Memory Dump displays the contents of the T.38 board’s  
6
In the Read Address (Hex) box, use a hexadecimal  
number to enter the top address of the memory you wish  
to dump.  
!
memory. It is not a procedure you will normally  
perform.  
7
8
Click Read Memory.  
The T.38 facsimile machine cannot be used for  
The dump contents are displayed on the screen.  
communications while the upgrade is being performed.  
The dump contents are 1 Kbyte of data from the top  
address.  
When is DHCP set to ON, you cannot upload more than  
one machine at a time on the same broadcast domain.  
Click Back to move down from the top address in  
400[Hex] increments.  
To perform a Memory Dump,  
1
Start the IPFax Console software.  
Click Next to move up from the top address in 400[Hex]  
increments.  
On the desktop, select Start – Programs – IPFAX console.  
Click Save in a file to save the display contents in a file  
on the PC.  
2
Connect the software to the T.38 device you want to  
work with.  
9
Click Close to end the memory dump.  
3
4
5
From the top tool bar, select Maintenance.  
From the drop down menu, select Memory Dump.  
The Memory Dump screen displays.  
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Version Information  
Discovery Program  
If you need technical support on this product, you may need  
to provide the software version information.  
The Discovery Program allows you to find T.38 devices on  
the network.  
To identify the versions of the device programs and the  
console software,  
To use the Discovery Program, you must know the  
!
Subnet Address of the network you are working with.  
1
Start the IPFax Console software.  
“9” is used as the UDP port number on the PC.  
If this number is being used by another application, you  
cannot run the Discovery Program at the same time as  
the application. Close the application first, then open  
the Discovery Program.  
On the desktop, select Start – Programs – IPFAX console.  
2
Connect the software to the T.38 device you want to  
work with.  
3
4
5
6
From the top tool bar, select Help.  
From the drop down menu, select Version Information.  
The Version Information screen displays.  
Click OK to close the Version Information Screen.  
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To use the Discovery Program,  
Adding to the Discovery List  
1
Start the Discovery Program  
Click Discovery to add a device to the list.  
On the desktop, select Start – Programs – IPFAX  
Discovery.  
Clearing the Discovery List  
2
Enter the broadcast address in the Broadcast Address  
field. Be sure to enter 255 for the host address.  
Click Clear to clear the contents of the list.  
To use the Discovery Program, you must know the  
Subnet Address of the network you are working with.  
Saving the Discovery List  
!
Click Save in the File menu to save the list.  
To access the saved Discovery List,  
Click Load in the File menu.  
Example: 192.168.1.255  
3
4
Click Discovery.  
If a list already exists, it is displayed in the Discovery  
Table.  
The Discovery Table can have 256 addresses.  
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Connecting to the IPFax Console Software from the  
Discovery Program  
Changing the Password for Connecting to the  
Console  
To connect to the IPFax Console Software from the Discovery  
Program,  
1
In the Discovery Program, from the File Menu, click  
Password Set.  
1
Using the Discovery List,  
2
3
4
The Password Input Screen displays.  
Enter the password.  
double-click on desired console connection destination.  
or  
Click OK.  
click on desired console connection destination  
and then click Console.  
Finding the Version of the Discovery Program  
2
3
The console software starts and connects to the T.38  
device at the IP Address you selected.  
1
2
In the Discovery Program, from the Help Menu, click  
Version Information.  
The Discovery Program will use the password IPFAX.  
The Version Information Screen displays.  
If a different password has been set for the remote device,  
you will be prompted to enter the different password.  
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