Nokia Cell Phone V 6016i User Manual
Sprint PCS Voice Phone  
V-6016i by Nokia  
User’s Guide  
0903048  
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Customizing a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Renaming a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Sound Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Selecting a Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Adjusting the Ringer and Earpiece Volume. . . . . . . . . . . . . . . . . . . . . . .37  
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Silence All. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Display Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Changing the Text Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Changing the Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  
Changing the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  
Changing the Theme Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Changing the Clock Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Location Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
TTY Use With Sprint PCS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43  
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
Call Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
Auto-Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46  
2C.Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . 47  
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49  
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49  
Calling in Lock Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49  
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50  
Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
Using Special Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
Erasing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
Resetting Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
2D.Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 53  
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54  
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57  
Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . .58  
2E.Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Menu Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60  
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60  
Viewing the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Reviewing the Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
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2F.Managing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Call Logs Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Making a Call From Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72  
Saving a Phone Number From Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . .72  
Prepending a Phone Number From Call Logs . . . . . . . . . . . . . . . . . . . . . .73  
Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73  
2G.Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Adding a New Phone Book Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75  
Finding Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
Phone Book Entry Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Adding a Phone Number to a Phone Book Entry. . . . . . . . . . . . . . . . . . . .79  
Editing a Phone Book Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . .79  
Assigning Speed Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80  
Editing a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
Dialing Sprint PCS Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
2H.Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83  
Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Going to Today’s Calendar Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Adding an Event to the Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85  
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85  
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85  
Erasing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86  
Using Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87  
Recording a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87  
Playing a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87  
Adding an Alarm to a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Listening to an Alarmed Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Erasing Recorded Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89  
Using the Countdown Timer Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90  
Using the Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91  
Split Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91  
Lap Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92  
2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . . 93  
Using Voice-Activated Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
Assigning a Voice Tag to a Phone Number. . . . . . . . . . . . . . . . . . . . . . .94  
Making a Call Using Voice-Activated Dialing. . . . . . . . . . . . . . . . . . . . . .95  
Changing the Voice Dial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95  
Erasing a Voice Dial Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95  
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Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  
Recording Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  
Playing a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  
2J.Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Using a Calling Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98  
Playing Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100  
Section 3: Sprint PCS Service Features. . . . . . . . . . . 101  
3A.Sprint PCS Service Features: The Basics . . . . . . . . . . . . . . 102  
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103  
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103  
Voicemail Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103  
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104  
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . .105  
Voicemail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106  
Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109  
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110  
Composing SMS Text Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110  
Accessing SMS Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111  
Using Template Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111  
Message Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112  
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113  
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114  
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115  
3B.Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . 116  
Getting Started With Sprint PCS  
Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117  
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118  
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . .119  
Accessing Information Using Sprint PCS Voice Command . . . . . . . . . . .120  
Section 4: Safety and Warranty Information . . . . . . 121  
4A.Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Getting the Most Out of Your Reception. . . . . . . . . . . . . . . . . . . . . . . . .123  
Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . . . .124  
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127  
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . .128  
Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . .130  
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144  
User’s Guide Proprietary Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144  
Accessibility Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145  
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4B.Terms & Conditions and Manufacturer’s Warranty . . . . . . 146  
Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147  
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159  
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Welcome to Sprint  
Sprint has the most complete, all-digital wireless network in the  
nation. Depend on it. We are committed to bringing you the best  
wireless technology available. With Sprint, you get the most  
complete, all-digital wireless network in the nation so all your  
services work the same wherever you go on the network. We built  
our network right from the start, so no matter where you are on  
the enhanced Sprint Nationwide PCS Network, all your services –  
whether it’s Voicemail or Caller ID – will work the same.  
This guide will familiarize you with our technology and your new  
Sprint PCS Voice Phone through simple, easy-to-follow  
instructions. If you have already reviewed the Start Here to Activate  
guide that was packaged with your new phone, then you're ready  
to explore the advanced features outlined in this guide.  
If you have not read your Start Here to Activate guide, go to  
Section One – Getting Started. This section provides all the  
information you need to quickly unlock your phone, set up your  
voicemail, and much more. It also contains information on how to  
contact Sprint if you have any questions about your service, wish  
to check your account balance, or want to purchase additional  
products or services.  
Sprint is different. All your services work the same wherever you  
go on the most complete, all-digital wireless network in the nation.  
Welcome and thank you for choosing Sprint.  
i
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Introduction  
This User’s Guide introduces you to Sprint PCS Service and all the  
features of your new phone. It’s divided into four sections:  
ࡗ
Section 1: Getting Started  
ࡗ
Section 2: Your Sprint PCS Voice Phone  
ࡗ
Section 3: Sprint PCS Service Features  
ࡗ
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of your  
new phone and service. The Table of Contents and Index will also  
help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and click on the page  
number to go directly to that page. Follow the instructions in that  
section, and you'll be ready to use your phone in no time.  
You can view this guide online or print it to keep it on hand. If you're  
viewing it online, simply click on a topic in the Table of Contents or Index  
or on any page reference. The PDF will automatically display the  
appropriate page.  
Note:  
Note:  
The phone must be turned on to use the phone’s features. Do not turn on  
the phone when the use of a wireless phone is prohibited or when it may  
cause interference or danger.  
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Section 1  
Getting Started  
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Section 1A  
Setting Up Service  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
Getting Started With Sprint PCS Service  
Setting Up Your Voicemail  
Sprint PCS Account Passwords  
Getting Help  
Setting up service on your new Sprint PCS Voice Phone is quick and easy.  
This section walks you through the necessary steps to set up your  
phone, unlock your phone, set up your voicemail, establish passwords,  
and contact Sprint for assistance with your Sprint PCS Service.  
Section 1A: Setting Up Service  
2
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Getting Started With Sprint PCS Service  
Determining if Your Phone is Already Activated  
If you received your phone in the mail or purchased it at a Sprint  
Store, it probably has already been activated. All you need to do is  
unlock your phone.  
If your phone is not activated, please refer to the Start Here Guide  
included with your phone.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press and hold the power key  
located at the top of your  
phone for two seconds to turn on the phone.  
2. Press the Menu softkey.  
To select a softkey, press the softkey button directly below the softkey  
text that appears at the bottom left and bottom right of your phone’s  
display screen. Softkey actions change according to the screen you’re  
viewing and will not appear if there is no corresponding action available.  
Note:  
3. Enter your lock code. (For security purposes, the code is not  
visible as you type.)  
If you can’t recall your lock code, try using the last four digits of either your  
Social Security number or Sprint PCS Phone Number or try 0000. If none of  
these work, call Sprint Customer Service at 1-888-211-4PCS (4727).  
Tip:  
Section 1A: Setting Up Service  
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3
     
Setting Up Your Voicemail  
All unanswered calls to your Sprint PCS Voice Phone are automatically  
transferred to your voicemail, even if your phone is in use or turned off.  
Therefore, you will want to set up your voicemail and personal greeting  
as soon as your Sprint PCS Voice Phone is activated.  
To set up your voicemail:  
1. Press and hold  
for two seconds.  
2. Follow the system prompts to:  
Ⅲ Create your pass code  
Ⅲ Record your greeting  
Ⅲ Record your name announcement  
Ⅲ Choose whether or not to activate One-Touch Message  
Access (a feature that lets you access messages simply by  
pressing and holding a single key, bypassing the need for  
you to enter your pass code)  
The voicemail setup process may vary in certain Affiliate areas.  
Note:  
For more information about using your voicemail, see “Using  
Voicemail” on page 103.  
Section 1A: Setting Up Service  
4
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Sprint PCS Account Passwords  
As a Sprint PCS customer, you enjoy unlimited access to your  
personal account information and your voicemail account. To  
ensure that no one else has access to your information, you will  
need to create passwords to protect your privacy.  
Account Password  
If you are the account owner, you'll have an account password to  
sign on to www.sprintpcs.com and to use when calling Sprint  
Customer Service. Your default account password is the last four  
digits of your Social Security number. If you are not the account  
owner (if someone else pays for your Sprint PCS Service), you can  
get a sub-account password at www.sprintpcs.com.  
Voicemail Password  
You'll create your voicemail password (or pass code) when you set  
up your voicemail. See “Setting Up Your Voicemail” on page 4 for  
more information on your voicemail password.  
For more information or to change your passwords, sign on to  
www.sprintpcs.com or call Sprint Customer Service at  
1-888-211-4PCS (4727).  
Section 1A: Setting Up Service  
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Getting Help  
Visit Our Website  
You can get up-to-date information on Sprint PCS Services and  
Options by signing onto our Website at www.sprintpcs.com.  
When you visit us online, you can  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Review coverage maps  
Learn how to use voicemail  
Access your account information  
Purchase accessories  
Add additional options to your service plan  
Check out frequently asked questions  
And more  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
ⅷ
ⅷ
ⅷ
Dial  
on your Sprint PCS Phone  
Sign on to your account at www.sprintpcs.com  
Call us toll-free at 1-888-211-4727 (Consumer customers)  
or  
1-888-788-4727 (Business customers)  
ⅷ
Write to us at Sprint Customer Service, P.O. Box 8077,  
London, KY 40742  
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to invoicing  
information on your Sprint PCS Account. This information includes  
balance due, payment received, invoicing cycle, and the number of  
minutes used since your last invoicing cycle. (Normal airtime usage  
will apply.)  
To access automated invoicing information:  
ᮣ Press  
.
This service may not be available in all Affiliate areas.  
Note:  
Section 1A: Setting Up Service  
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6
     
Sprint PCS Directory Assistance  
You have access to a variety of services and information through  
Sprint PCS Directory Assistance, including residential, business, and  
government listings; assistance with local or long-distance calls;  
movie listings; and hotel, restaurant, shopping, and major local  
event information. There is a per-call charge and you will be billed  
for airtime.  
To call Sprint PCS Directory Assistance:  
ᮣ Press  
.
Sprint PCS Operator Services  
Sprint PCS Operator Services provides assistance when placing  
collect calls or when placing calls billed to a local telephone  
calling card or third party.  
To access Sprint PCS Operator Services:  
ᮣ Press  
.
For more information or to see the latest in products and services,  
visit us online at www.sprintpcs.com.  
Sprint PCS Operator Services may not be available in all Affiliate areas.  
Note:  
Section 1A: Setting Up Service  
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Section 2  
Your Sprint PCS  
Voice Phone  
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Section 2A  
Your Sprint PCS Voice Phone:  
The Basics  
In This Section  
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Front View of Your Sprint PCS Voice Phone  
Key Functions  
Viewing the Display Screen  
Features of Your Sprint PCS Voice Phone  
Turning Your Phone On and Off  
Using Your Phone’s Battery and Charger  
Connecting Accessories  
Holding Your Phone Properly  
Displaying Your Phone Number  
Making and Answering Calls  
Calling Emergency Numbers  
Entering Text  
Your Sprint PCS Voice Phone is packed with features that simplify your life  
and expand your ability to stay connected to the people and information  
that are important to you. This section will guide you through the basic  
functions and calling features of your phone.  
Section 2A: Your Sprint PCS Phone - The Basics  
9
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Front View of Your Sprint PCS Voice Phone  
15. Earpiece  
14. Whip  
1. Power key  
Antenna  
13. Display  
Screen  
12. Universal  
2. Speaker  
Headset  
Jack  
3. Signal  
Strength  
Indicator  
11. Battery  
Strength  
Indicator  
4. Selection  
Key  
4. Selection  
Key  
5. Talk Key  
10. End Call  
Key  
9. Navigation  
Key  
6. Charger Jack  
8. Microphone  
7. Pop-Port Connector  
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10  
 
Key Functions  
1. Power Key lets you power the phone on and off.  
2. Speaker lets you hear phone ring tones.  
3. Signal Strength Indicator indicates the signal strength  
4. Selection Key lets you select softkey actions or menu items.  
5. Talk Key dials outgoing and answers incoming calls.  
6. Charger Jack connects the phone to the battery charger.  
TM  
7. Pop-Port Connector provides connection to your personal  
computer or laptop computer and car kit, as well as to  
other accessories.  
8. Microphone transmits your voice.  
9. Navigation Key scrolls through menus and also acts as a shortcut  
key from the standby mode.  
Ⅲ Press  
Ⅲ Press  
Ⅲ Press  
Ⅲ Press  
to manage Profiles.  
to view your Contacts list.  
to access the Calendar.  
to access Messages.  
10. End Call Key ends calls or lets you return to the standby screen.  
11. Battery Strength Indicator indicates the battery strength.  
12. Universal Headset Jack provides a connection for a universal  
2.5-mm headset.  
13. Display Screen displays status icons and menu choices.  
14. Whip Antenna improves reception in weak signal areas.  
15. Earpiece lets you hear the caller and automated prompts.  
Section 2A: Your Sprint PCS Phone - The Basics  
11  
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Viewing the Display Screen  
Your phone’s display screen provides a wealth of information about  
your phone’s status and options. This list identifies the symbols  
you’ll see on your phone’s display screen:  
shows your current signal strength. (The more lines you  
have, the stronger your signal.)  
No service available means your phone cannot find a signal.  
tells you a call is in progress.  
indicates you are “roaming” off the Sprint Nationwide  
PCS Network. (If you are roaming on an analog system,  
your phone’s display will show the roaming icon and an  
“Analog Roam” text alert.)  
indicates you have new text messages.  
indicates you have voicemail messages. Press and  
hold  
to call your voicemail box.  
the ringing tones or warning tones are silenced.  
vibrating alert is activated.  
keyguard is activated.  
the alarm is activated.  
a headset accessory is connected.  
a hands-free accessory is connected.  
a loopset accessory is connected.  
predictive text mode is on.  
predictive text mode is off.  
location information sharing (GPS) is set to share your  
location with the network only during emergency calls.  
location information sharing (GPS) is set to share your  
location with the network whenever the phone is on and  
activated.  
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12  
   
the stopwatch is running.  
the countdown timer is running.  
a TTY device is operating.  
Display indicators help you manage your roaming charges by letting you  
know when you’re off the Sprint Nationwide PCS Network and whether  
you’re operating in digital or analog mode. (For more information, see  
Section 2D: “Controlling Your Roaming Experience” on page 53.)  
Note:  
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13  
Features of Your Sprint PCS Voice Phone  
Congratulations on the purchase of your Sprint PCS Voice Phone.  
The V-6016i by Nokia is lightweight, easy-to-use, and reliable, and it  
offers many significant features and service options. The following  
list previews some of those features and options and provides page  
numbers where you can find out more:  
ⅷ
Dual-band/tri-mode capability allows you to make and receive  
calls while on the Sprint Nationwide PCS Network and to roam  
on other analog and 800 and 1900 MHz digital networks where  
Sprint has implemented roaming agreements (“Controlling Your  
Roaming Experience” on page 53).  
ⅷ
ⅷ
ⅷ
SMS Text Messaging provides quick and convenient text  
messaging capabilities (“Using SMS Text Messaging” on page  
110).  
SM  
Sprint PCS Voice Command lets you dial phone numbers by  
speaking someone’s name or the digits in their phone number  
(“Getting Started With Sprint PCS Voice Command” on page 119).  
Space for up to 250 Contacts list entries with support for  
multiple numbers and addresses in each entry (“Adding a New  
Phone Book Entry” on page 75).  
ⅷ
ⅷ
ⅷ
A voice recorder to record personal notes to yourself (“Using  
Voice Memos” on page 87).  
The built-in organizer lets you schedule alerts to remind you of  
important events (“Personal Organizer” on page 82).  
The countdown timer with alarm and multiple-mode stopwatch  
for timing events (“Using the Countdown Timer Alarm” on page  
90 and “Using the Stopwatch” on page 91).  
ⅷ
Location information sharing uses GPS technology to share your  
geographic location (“Location Settings” on page 42).  
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14  
 
A note about Memory:  
The following features may share memory: contacts, text, graphics  
and ringers, calendar to-do notes, games, and applications. Use of  
one or more of these features may reduce the memory available for  
the remaining features that share memory. For example, saving many  
calendar notes may use all of the available memory. Your phone may  
display a message that the memory is full when you try to use a  
shared memory feature. In this case, delete some of the information  
or entries stored in the shared memory features before continuing.  
Some of the features, such as ring tones, graphics, and applications  
may have a certain amount of memory specially allotted to them in  
addition to the memory shared with other features.  
Section 2A: Your Sprint PCS Phone - The Basics  
15  
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Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
ᮣ Press and hold the power key  
on  
the top of your phone for approximately  
two seconds.  
Once your phone is on, it displays “Searching  
for Service” that indicates your phone is  
searching for a signal. When your phone finds  
a signal, it automatically enters the standby  
mode—the phone’s idle state. At this point,  
you are ready to begin making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of searching,  
a Power Save feature is automatically activated. When a signal is  
found, your phone automatically returns to the standby mode.  
In Power Save mode, your phone searches for a signal periodically  
without your intervention. You can also initiate a search for Sprint PCS  
Service by pressing any key (when your phone is turned On).  
The Power Save feature helps to conserve your battery power when you  
are in an area where there is no signal.  
Tip:  
Turning Your Phone Off  
To turn your phone off:  
ᮣ Press and hold  
for two seconds until you see “Goodbye”  
on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery charger is connected).  
Section 2A: Your Sprint PCS Phone - The Basics  
16  
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Using Your Phone’s Battery and Charger  
Battery Capacity  
Your Sprint PCS Voice Phone is equipped with a Lithium Ion (Li-Ion)  
battery. It allows you to recharge your battery before it is fully  
drained. Operation times are estimates only and depend on signal  
strength, phone use, network conditions, features used, battery age  
and condition (including charging habits), temperatures to which  
the battery is exposed, and many other factors.  
The battery provides the following approximate maximum  
usage times:  
Function  
Digital (PCS)  
Up to 3.5 hours  
Up to 15 days  
Analog  
Talk time  
Up to 95 minutes  
Up to 26 hours  
Standby time  
When the battery charge is getting low, the “Battery low. Please  
recharge” message is displayed on your screen, and the phone  
sounds a warning tone. When the battery has become too weak to  
operate your phone, the message “Switching off. Please recharge” is  
displayed on your screen.  
Long backlight settings, searching for service, and vibrate mode affect  
the battery’s talk and standby times.  
Note:  
Be sure to watch your phone’s battery level indicator and charge the  
battery before it runs out of power.  
Tip:  
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Installing the Battery  
To install the battery, replace the battery, or to access your phone’s  
ESN (electronic serial number), you must first remove the phone  
back cover.  
Before removing the cover, always switch off the power and disconnect  
the charger and any other device. Avoid touching electronic components  
while changing the covers. Always store and use the device with the  
covers attached.  
Note:  
To remove the back cover, turn the phone upside down, press the  
release button down, and push the back cover away.  
To install the Li-Ion battery:  
1. Insert the battery into the cavity at a 45-degree angle with its  
metal contacts aligned with the phone’s metal contacts.  
2. Press down gently until the battery snaps into place.  
Section 2A: Your Sprint PCS Phone - The Basics  
18  
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Removing the Battery  
To remove your battery:  
1. Make sure the power is off so that you don’t lose any stored  
numbers or messages.  
2. To remove the back cover, turn the phone upside down, press  
the release button down, and push the back cover away.  
3. Lift upward on the lower end of the battery with your finger tip  
and remove the battery from the phone.  
Charging the Battery  
Your Sprint PCS Voice Phone’s Li-Ion battery is rechargeable and should  
be charged as soon as possible so you can begin using your phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen.  
Always use a Sprint-approved desktop charger, travel charger,  
or vehicle power adapter to charge your battery.  
Using the wrong battery charger could cause damage to your phone  
and void the warranty.  
Warning!  
The following charging times for the 1070 mAh BL-6C Li-Ion battery  
are approximate:  
ⅷ
ACP-12 Charger. Up to 1 hour and 45 minutes charging time  
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Using the Desktop Charger  
To use the desktop charger provided with your phone:  
1. Install the phone battery in the phone.  
2. Plug the prongs of the adapter into an electrical outlet.  
3. Plug the round end of the AC  
adapter into the desktop  
charger and insert the phone  
into the charger slot.  
– or –  
Plug the adapter directly into  
the charger jack on the phone,  
if the charger stand is not used. (If the phone is on, the screen  
briefly displays a “Charging” message followed immediately by a  
scrolling battery strength indicator. If the phone is off, the screen  
displays “Phone off. Battery charging.”)  
4. When the battery is fully charged, unplug the phone from the  
charger. (If the phone is on, the battery strength indicator  
stops scrolling. The screen displays “Phone off. Charge  
completed” if the phone is off.)  
With the Sprint-approved Li-Ion battery, you can recharge the  
battery before it becomes completely run down.  
Unplug the charger from the electrical plug and the device when not in  
use. Do not leave the battery connected to the charger. Overcharging  
may shorten its lifetime. If left unused, a fully charged battery will lose  
its charge over time. Temperature extremes can affect the ability of  
your battery to charge.  
Warning!  
Connecting Accessories  
Headset accessories can be connected  
using the universal headset jack on the side  
of your phone or the Nokia Pop-Port  
connector. Using the headset and the  
keypad of your phone, you can make and  
answer calls as usual.  
Section 2A: Your Sprint PCS Phone - The Basics  
20  
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Holding Your Phone Properly  
Hold your phone by placing your index finger on  
the lower back cover. This helps optimize reception  
by preventing your hand from obstructing the  
internal antenna.  
Extending the whip antenna may improve  
reception in weak signal areas.  
As with any other radio transmitting device, do not touch the antennae  
unnecessarily when the phone is switched on.  
Note:  
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can remind  
you.  
To display your phone number:  
1. Press Contacts, scroll to My phone no., and press Select. (Your  
phone number is displayed.)  
2. Press  
to return to the standby mode.  
To access the phone main menu, press Menu from the standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing Select.  
Note:  
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21  
     
Making and Answering Calls  
Making Calls  
Placing a call from your Sprint PCS Phone is as easy as making a call  
from any land line phone. Just enter the number and press  
you’re on your way to clear calls.  
, and  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number. (If you make a mistake while dialing,  
press Clear to erase one digit at a time or press and hold Clear to  
erase the entire number.)  
3. Press  
. (To make a call when you are roaming and  
Call Guard is enabled, see “Controlling Roaming Charges Using  
Call Guard” on page 58.)  
4. Press  
or End call when you are finished.  
To redial your last outgoing call, press  
twice.  
Tip:  
When making calls off the Sprint Nationwide PCS Network, always dial  
using 11 digits (1 + area code + phone number).  
You can also place calls from your phone by using Sprint PCS Voice  
SM  
Command (“Making a Call With Sprint PCS Voice Command” on  
page 121), Speed Dialing numbers from your Phone Book (“Using  
Speed Dialing” on page 28), and using your Call Logs listings  
(“Making a Call From Call Logs” on page 72).  
Section 2A: Your Sprint PCS Phone - The Basics  
22  
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Dialing Options  
To speed dial a phone number from the standby mode, press and hold  
Tip:  
the speed dial number. (For information on setting up speed dial  
numbers, see “Assigning Speed Dial Numbers” on page 80.) (This  
feature will not work when you are roaming off the Sprint Nationwide  
PCS Network; when roaming you must dial using eleven digits [1 + the  
area code + the seven-digit phone number.])  
When you enter numbers in the standby mode, you will see a variety  
of dialing options appear by pressing Options.  
To choose an option, scroll to it and press Select.  
ⅷ
Save: Saves the phone number to your Phone Book. (See “Saving  
a Phone Number” on page 27.)  
ⅷ
Add to contact: Adds the number to an existing contact in your  
Contacts list.  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Send message: Sends a text message to that number.  
To home: Lets you make a currency conversion.  
To foreign: Lets you make a currency conversion.  
Countdown timer: Sets a timer and a reminder.  
Call: Dials the phone number. If you are roaming and have the  
Call Guard feature activated, select OK. (See “Controlling  
Roaming Charges Using Call Guard” on page 58.)  
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Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off, incoming  
calls go to voicemail.)  
2. Press  
to answer an incoming call.  
Your phone notifies you of incoming calls in the following ways:  
ⅷ
ⅷ
ⅷ
The phone rings or vibrates.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Phone Book, the  
phone book entry’s name is displayed. The caller’s phone number  
may also be displayed, if available.  
The following options are also displayed. To select an option, press  
the corresponding softkey button.  
ⅷ
Silence (  
the call, it is forwarded to your voicemail.)  
Answer ( ) answers the incoming call.  
) or  
mutes the ringer. (If you do not answer  
ⅷ
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming charges  
when making or receiving calls while outside the Sprint Nationwide  
PCS Network. (See “Controlling Your Roaming Experience” on page  
53 for more information about roaming.)  
To answer a call when you are roaming and Call Guard is enabled:  
ᮣ Select Answer to answer the call. (See ‘To answer incoming  
roaming calls with Call Guard on:” on page 58.)  
When your phone is off, incoming calls go directly to voicemail.  
Note:  
Ending a Call  
To disconnect a call when you are finished:  
ᮣ Press  
or End call.  
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24  
   
Missed Call Notification  
If you received a call while your phone was turned off and a voice  
message was saved, “New voice message” will appear on your screen  
when the phone is turned  
back on.  
To hear the voice message:  
ᮣ Press Listen.  
Calling Emergency Numbers  
Be sure your phone is turned on and in service. Press  
times as needed to return to the standby mode (for example, to exit a call  
as many  
Note:  
or to exit a menu).  
___________________________________________________________________________________________  
Official emergency numbers vary by location. Check before you need to use  
this feature to make sure the number is the proper one for your location.  
You can place calls to 911 (dial  
and press  
), even if  
your phone is locked or your account is restricted.  
This phone, like any wireless phone, operates using radio signals,  
wireless and landline networks, as well as user-programmed functions.  
Because of this, connections in all conditions cannot be guaranteed.  
Therefore you should never rely solely upon any wireless phone for  
essential communications (e.g. medical emergencies). Emergency calls  
may not be possible on all wireless phone networks or when certain  
network services and/or phone features are in use. Emergency numbers  
vary by location. When making an emergency call, remember to give all  
the necessary information as accurately as possible. Remember that  
your wireless phone may be the only means of communication at the  
scene of an accident. Do not end the call until given permission to do so.  
Note:  
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In-Call Options  
Selecting Options during a call displays a list of features you may use  
during the course of a call.  
Press Options and scroll to one of the following options:  
ⅷ
Mute/Unmute to mute your microphone, or to unmute the  
microphone if it was muted earlier.  
ⅷ
Speakerphone to let others hear the call.  
Due to higher volume levels, do not place the phone near your ear  
during speakerphone use.  
Warning!  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Three-way call to set up a three-way conversation  
End all calls to end all calls.  
Touch tones to send a touch-tone during a call.  
Contacts to open your Contacts list menu options  
Menu to view options from your main menu.  
End-of-Call Options  
After receiving a call from or making a call to a phone number that is  
not in your Phone Book, the phone number and the duration of the  
call are displayed.  
After receiving a call from or making a call to a phone number that is  
already in your Phone Book, the Phone Book entry name and the  
duration of the call are displayed.  
To select an option after a call has ended, press Options and scroll to  
one of the following options:  
ⅷ
ⅷ
ⅷ
Save to add the caller to your Phone Book.  
Add to contact to add the caller number to an existing contact.  
Call to dial the caller’s number.  
The End-of-Call options are not displayed for calls identified as  
No ID or Restricted.  
Note:  
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26  
   
Saving a Phone Number  
Your Sprint PCS Voice Phone can store up to 250 names in your  
personal address book, with each name having up to five phone  
numbers. Your phone automatically sorts the Phone Book entries  
alphabetically. (For more information, see Section 2G: “Using the  
Phone Book” on page 74.)  
To save a number from the standby mode:  
1. Enter a phone number.  
2. Select Options and press Save.  
3. Enter a Contact name and press OK.  
4. To add other information to the contact, press Options.  
- or -  
Press Done if finished.  
A phone number labeled Fax can only be dialed using a  
personal computer.  
Note:  
Dialing From the Phone Book  
To dial directly from a Phone Book entry:  
1. Press Contacts, scroll to Search, and press Select.  
2. Enter the first letter, or letters, of the contact you seek. (A list  
of contacts beginning with those letters is displayed.)  
– or –  
Scroll up or down to find the contact you seek.  
From the main menu, press the down navigation key  
list of contacts.  
to display your  
Tip:  
3. Highlight the contact you want to call and press  
. (The  
display confirms that the number has been dialed when it  
shows “Calling...”.)  
4. To end the call, press  
or End call.  
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27  
     
Using Speed Dialing  
With this feature, you can dial Speed Dial entries using one key press  
for key locations 2–9.  
To activate Speed Dialing:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Call settings and press Select.  
3. Scroll to Speed dialing and press Select.  
4. Highlight On and press Select.  
To Speed Dial locations 2–9:  
For information on creating key assignments, see “Assigning Speed  
Dial Numbers” on page 80.  
1. Press the key assigned to the number you wish to dial and  
press  
, or press and hold the assigned key for  
two seconds. (The display confirms that the number has been  
dialed when it shows “Calling...”.)  
2. To end the call, press  
or End call.  
Speed dialing is not available when you are roaming; when you are  
roaming off the Sprint Nationwide PCS Network, you must always dial  
using eleven digits (1 + area code + number).  
Note:  
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28  
     
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to enter text  
(for example, when adding a Phone Book entry or when sending  
SMS Text Messages).  
To change the character input mode:  
1. When you display a screen where you can enter text, press  
to select a different text input mode.  
2. Select a character input mode:  
Ⅲ
or  
Text” on page 29).  
, or  
T9 Predictive Text is on or off (see “Entering  
Ⅲ
,
to enter sentence-case, uppercase,  
or lowercase characters by tapping the keypad (see “Entering  
Characters by Tapping the Keypad” on page 32).  
Ⅲ
to enter numbers (see “Entering Numbers and  
Symbols” on page 32).  
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29  
       
Entering Characters Using T9 Text Input  
T9 Text Input (Predictive Text Input) lets you enter text in your phone  
by pressing keys just once per letter. (To select this mode when  
entering text, see “Selecting a Character Input Mode” on page 29.)  
T9 Text Input analyzes the letters you enter using an intuitive word  
database and creates a suitable word. (The word may change as you  
type.) If the word you want does not display after you have entered  
all the letters, press  
to scroll through additional word  
selections. To accept a word and insert a space, press  
.
If you make a mistake, press Clear to erase a single character. Press  
and hold Clear to delete an entire entry.  
Using T9 Input  
You may enter text using T9 text input in certain text field.  
To use T9 input:  
1. Select a text field for text input.  
2. Press and hold Options until T9 prediction on is momentarily  
displayed on your screen. (This input mode remains active until  
you turn it off by pressing and holding Options until T9  
prediction off is momentarily displayed.)  
When predictive text is on,  
predictive text is off,  
appears with the text mode icon. When  
appears with the text mode icon.  
Tip  
3. Key in your text. (For example, type “car” by pressing  
. The word is not completed until the last letter is  
pressed. If your word does not appear, press  
to view other  
words associated with this key combination.)  
4. Once a word is complete, press  
to create a space, and  
continue keying in your text.  
Section 2A: Your Sprint PCS Phone - The Basics  
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Adding a Word to the T9 Database  
If a word you want to enter does not display as an option when you  
are using T9 Text Input, you can add it to the database.  
To add a word to the T9 Text Input database:  
1. Select the Abc character input mode. (If the word you need  
does not appear, press  
to scroll through alternative words  
stored in the database. See “Selecting a Character Input Mode”  
on page 29.)  
2. If the word you need still does not appear, press Spell.  
3. Enter the word using multi-tap text entry, press Options, and  
press Save. (The word is added to the database and you can  
continue entering your memo using predictive text. See  
“Entering Characters by Tapping the Keypad” on page 32.)  
For more information about T9 Text Input, visit the Tegic Website  
at www.T9.com.  
Section 2A: Your Sprint PCS Phone - The Basics  
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Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad, select the Abc mode (see  
“Selecting a Character Input Mode” on page 29). Press the  
corresponding key repeatedly until the desired character appears.  
For example, to type “car,” press  
seconds, press once, and press  
three times, wait two  
three times By default, the  
first letter of an entry is capitalized and the following letters are  
lowercase.  
Characters scroll in the following order:  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
. @ ? ! - , &, etc.  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
Space 0  
Shift  
(to create a new line)  
After a character is entered, the cursor automatically advances to the  
next space after two seconds or when you enter a character on a  
different key.  
Entering Numbers and Symbols  
To enter numbers:  
ᮣ Select the  
mode and press the appropriate key. (See  
“Selecting a Character Input Mode” on page 29.)  
- or -  
Press and hold a number key for two seconds while in the Abc  
mode to insert that number.  
To enter symbols and emoticons:  
ᮣ Press  
, highlight a symbol, and press Insert.  
- or -  
Press  
twice, highlight an emoticon, and press Insert.  
Section 2A: Your Sprint PCS Phone - The Basics  
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32  
       
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Setting Your Phone’s Date and Time  
Profiles  
Sound Settings  
Display Settings  
Location Settings  
TTY Use With Sprint PCS Service  
Phone Setup Options  
Using the menu options available on your Sprint PCS Voice Phone, you can  
customize your phone to sound, look, and operate just the way you want it to.  
This section describes how you can change your phone’s settings to  
best suit your needs. Take a few moments to review these options and  
to adjust or add settings that are right for you.  
Section 2B: Controlling Your Phone’s Settings  
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Setting Your Phone’s Date and Time  
Your phone’s date and time need to be set to allow some phone  
features to operate. These settings may have already been made for  
your phone.  
To let your phone automatically set its date and time:  
Use the following steps to let your phone automatically set its time and  
date based on the time and date of the local phone network.  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Time settings and press Select.  
3. Scroll to Auto-update of date & time and press Select.  
4. Scroll to On and press Select.  
To manually set the date and time:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Time settings and press Select.  
3. Scroll to Date, press Select, scroll to Set the date, and press Select.  
4. Enter the date by using either the keypad or the navigation  
keys and press OK.  
5. Select Date, scroll to Date format, and press Select.  
6. Scroll to the date format you prefer and press Select. (You can  
choose to hide the date or show the date on the phone’s display  
screen by selecting Hide date or Show date in the Date menu.)  
7. Return to Time settings and press Select.  
8. Scroll to Clock, press Select, scroll to Set the time, and press Select.  
9. Enter the time by using either the keypad or the navigation  
keys and press OK.  
10. Choose am or pm and press Select.  
11. Scroll to Clock, press Select, scroll to Time format, and  
press Select.  
12. Select 24-hour or 12-hour and press Select. (You can choose to  
hide the time or show the time on the phone’s display screen by  
selecting Hide clock or Show clock in the Clock menu.)  
Section 2B: Controlling Your Phone’s Settings  
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Profiles  
Your phone has five different profiles (Normal, Silent, Meeting,  
Outdoor, and Pager). Each profile can be customized to your  
specifications. For example, you may wish to customize your Meeting  
profile to accommodate your needs for taking calls during meetings.  
Selecting a Profile  
At any given time, you can select one of the five phone profiles to  
suit your immediate situation. The most convenient way to do this is  
to use the navigation key.  
To select a profile:  
ᮣ Press the power key  
, scroll to a profile, and press Select.  
Customizing a Profile  
To customize a profile:  
1. Press Menu, scroll to Profiles, and press Select.  
2. Scroll to Meeting (or any other profile) and press Select.  
3. Scroll to Customize and press Select.  
4. Scroll through each option and make adjustments as desired.  
5. Press Back to go back a menu or press  
to return to the  
standby mode.  
Renaming a Profile  
Any of the profiles can be renamed, except the Normal profile.  
To name a profile:  
1. Press Menu, scroll to Profiles, and press Select.  
2. Scroll to a profile (except Normal) and press Select.  
3. Scroll to Customize and press Select.  
4. Scroll to Profile name and press Select.  
5. Enter a new profile name in the text box and press OK.  
The profile can be renamed again anytime you choose.  
Section 2B: Controlling Your Phone’s Settings  
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Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages. You can  
assign ringer types to individual phone book entries, types of calls,  
and types of messages.  
ⅷ
Preprogrammed Ringers include a variety of standard ringer types  
and familiar music.  
ⅷ
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Selecting Ringer Types for Voice Calls  
Your Sprint PCS Voice Phone provides a variety of ringer options  
that allow you to customize your ring and volume settings. These  
options allow you to identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Press  
to list your contacts.  
2. Scroll through your contacts list, highlight a contact, press  
Details, then press Options.  
3. Scroll to Custom tone and press Select.  
4. Scroll to choose a ringing tone to assign to this contact and  
press Select.  
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Tone settings and press Select.  
3. Scroll to Message alert tone and press Select.  
4. Choose an alert tone and press Select.  
Section 2B: Controlling Your Phone’s Settings  
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Selecting a Key Tone  
Your phone offers a number of options for selecting the audible tones  
accompanying a key press. (Longer tone lengths may be better for  
tone recognition when dialing voicemail or other automated systems.)  
To select a key tone length:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Phone settings and press Select.  
3. Scroll to Touch tones and press Select.  
4. Scroll to Touch tone length and press Select.  
5. Choose either Short or Long and press Select.  
To select a key tone volume:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Tone settings and press Select.  
3. Scroll to Keypad tones and press Select.  
4. Press  
or  
to change the key tone volume and press  
Select.  
Adjusting the Ringer and Earpiece Volume  
You can adjust your phone’s volume settings to suit your needs and  
your environment.  
To adjust the ringer volume:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Tone settings and press Select.  
3. Scroll to Ringing volume and press Select.  
4. Press  
or  
to change the ringer volume and press Select.  
To adjust the earpiece volume:  
You can adjust the earpiece volume.  
ᮣ Press  
or  
during the call.  
The volume level will remain unchanged unless adjusted again.  
Section 2B: Controlling Your Phone’s Settings  
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Alert Notification  
Your Sprint PCS Phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, or when a  
call has been connected.  
To enable or disable alert sounds:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Roaming and press Select.  
3. Scroll to Service change tones and press Select.  
4. Choose On to enable or Off to disable, and press Select.  
Silence All  
There may be times when you need to silence your phone entirely.  
The phone’s Silent profile allows you to mute all sounds without  
turning your phone off.  
To activate Silence All:  
ᮣ Press the power key  
, scroll to Silent, and press Select.  
(This selects the Silent profile and the screen displays “Silent.”)  
To deactivate Silence All:  
ᮣ Press the power key  
, scroll to Normal (or a profile other  
than Silent), and press Select.  
Section 2B: Controlling Your Phone’s Settings  
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Display Settings  
Changing the Text Greeting  
The text greeting can be up to twelve characters and is displayed on  
your phone’s screen in the standby mode. You may choose to  
display a custom greeting or you may display your Sprint PCS User  
Name on the phone’s screen.  
To display or change your custom greeting:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Phone settings and press Select.  
3. Scroll to Welcome note and press Select.  
4. Enter a welcome note (up to 43 characters) and press Options.  
5. Scroll to Save and press Select.  
Now, each time you turn on your phone, you can momentarily see  
your personalized welcome note!  
To display your Sprint PCS User Name as your greeting:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Display settings and press Select.  
3. Scroll to Banner and press Select.  
4. Scroll to Customize, type your User Name, and press OK.  
Section 2B: Controlling Your Phone’s Settings  
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Changing the Display Screen  
Your new Sprint PCS Voice Phone offers options for what you see on  
the display screen while in the standby mode.  
To change the wallpaper display images:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Display settings and press Select.  
3. Scroll to Wallpaper, press Select, scroll to Select wallpap., and  
press Select.  
4. Scroll to the Graphics folder and press Open.  
5. Scroll to highlight a graphic and press Options.  
6. Scroll to Open and press Select to see a larger image of the  
screen saver.  
– or –  
Scroll to Set as wallpap. and press Select. (The wallpaper is  
automatically turned on when you press Select.)  
To turn off the wallpaper display image:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Display settings and press Select.  
3. Scroll to Wallpaper and press Select.  
4. Scroll to Off and press Select.  
Changing the Brightness  
You can adjust your screen’s contrast (brightness) to suit your  
surroundings.  
To adjust the display brightness:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Display settings and press Select.  
3. Scroll to Display brightness and press Select.  
4. Adjust the brightness by pressing the left or right navigation  
keys, then press OK.  
Section 2B: Controlling Your Phone’s Settings  
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Changing the Theme Color  
You can customize your phone display’s appearance by selecting a  
color scheme to reflect your personality.  
To change the display’s theme color:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Display settings and press Select.  
3. Scroll to Color schemes and press Select.  
4. Scroll to select a color scheme and press Select.  
Changing the Clock Display  
You can choose whether you want your phone’s clock to display (or  
to be hidden), the time format, and whether to display both time  
and date. (See “Setting Your Phone’s Date and Time” on page 34 for  
more information.)  
Section 2B: Controlling Your Phone’s Settings  
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Location Settings  
Your Sprint PCS Voice Phone is equipped with a Location feature for  
use with location-based services that may be available in the future.  
The use and accuracy of this feature is dependent on the network,  
satellite systems, and the agency receiving the information. It may  
not function in all areas or at all times.  
The Location feature allows the network to detect your position.  
Turning Location off will hide your location from everyone  
except 911 emergency operators.  
Even if the Location feature is enabled, no service may use your location  
without your express permission.  
Note:  
To enable your phone’s Location feature:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Call settings and press Select.  
3. Scroll to Location info sharing and press Select. (A message  
explaining the options of the Location Info Sharing feature  
displays on your screen after several seconds.)  
4. To read the message, press More or scroll through the message  
using the up and down navigation keys, then press OK.  
5. Select 911 only or On and press OK.  
Ⅲ If you select 911 only, your phone’s location information is  
shared with the network only during emergency calls.  
(911 only is the default profile.)  
Ⅲ If you select On, your phone’s location information is shared  
with the network whenever the phone is powered on  
and activated.  
6. When the confirmation message appears, press OK.  
When the Location feature is on, your phone’s standby screen will  
display the  
icon. When Location is turned off (911 only), the  
icon will display.  
Section 2B: Controlling Your Phone’s Settings  
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TTY Use With Sprint PCS Service  
A TTY (also known as a TDD or Text Telephone), is a telecommunications  
device that allows people who are deaf or hard of hearing, or who have  
speech or language disabilities, to communicate by telephone.  
Your phone is compatible with TTY devices that comply with the  
TSB 121 industry standard. Please check with the manufacturer of  
your TTY device to ensure that it supports digital wireless  
transmission. Your Nokia phone is equipped with a universal 2.5mm  
accessory jack that can be used to connect to the cable of a “cellular  
ready” or “cellular compatible” TTY/TDD device. If this cable was not  
provided with your TTY device, contact your TTY device  
manufacturer to purchase the connector cable.  
When establishing your Sprint PCS Service, please call Sprint  
Customer Service via the state Telecommunications Relay Service  
(TRS) by first dialing  
. Then provide the state TRS  
with this number: 866-727-4889.  
To connect your TTY device:  
1. Confirm that your TTY device is “cellular ready” or “cellular  
compatible” and that you have the proper connecting cable,  
supplied by the manufacturer of your TTY device.  
2. Plug the 3.5mm end of the cable into the input jack of the  
TTY device, and plug the 2.5mm end of the cable into the  
2.5mm universal jack of your Nokia phone.  
To turn the TTY mode on or off:  
1. Connect the TTY/TDD device to your phone.  
2. Press  
.
3. Follow the prompts by pressing OK or Exit.  
4. Select Yes to turn on the TTY mode and dial the contact’s number.  
- or -  
Select No to turn off the TTY mode.  
In TTY Mode, your phone will display the TTY access icon.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY devices connected  
to the headset jack may be impaired.  
Section 2B: Controlling Your Phone’s Settings  
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43  
     
911 Emergency Calling  
IMPORTANT  
NOTICE:  
Sprint recommends that TTY users make emergency calls by  
other means, including Telecommunications Relay Services  
(TRS), analog cellular, and landline communications. Wireless  
TTY calls to 911 may be corrupted when received by public safety  
answering points (PSAPs) rendering some communications  
unintelligible. The problem encountered appears related to TTY  
equipment or software used by PSAPs. This matter has been  
brought to the attention of the FCC, and the wireless industry and  
PSAP community are currently working to resolve this.  
Section 2B: Controlling Your Phone’s Settings  
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44  
Phone Setup Options  
Call Answer Mode  
You can determine how to answer incoming calls on your phone,  
whether you want to be required to press Answer or  
as usual,  
or whether you can press any key to answer.  
To set call answer mode:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Call settings and press Select.  
3. Scroll to Anykey answer and press Select.  
4. Choose On and press Select. (Now you can answer a call by  
pressing any number key.  
- or -  
Choose Off and press Select to disable any key answering.  
Auto-Answer Mode  
You may set your phone to automatically pick up incoming calls  
when connected to an optional hands-free car kit or headset.  
To set Auto-Answer mode:  
1. Connect the headset device to your phone.  
2. Press Menu, scroll to Settings, and press Select.  
3. Scroll to Enhancement settings press Select.  
4. Scroll to Headset, press Select, scroll to Automatic answer, and  
press Select.  
5. Choose On and press Select. (Now calls will be answered  
automatically when using the headset.)  
- or -  
Choose Off and press Select to disable automatic answering.  
Section 2B: Controlling Your Phone’s Settings  
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Display Language  
You can choose to display your phone’s menus in English or  
in Spanish.  
Selecting a language you do not understand may present a problem  
when attempting to navigate menus to change the language back.  
Tip:  
To assign a language for the phone’s display:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Phone settings and press Select.  
3. Scroll to Phone language and press Select.  
4. Scroll to select a display language and press Select. (A message  
appears to confirm the change.)  
Section 2B: Controlling Your Phone’s Settings  
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Section 2C  
Setting Your Phone’s Security  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Accessing the Security Menu  
Using Your Phone’s Lock Feature  
Restricting Calls  
Using Special Numbers  
Erasing the Phone Book  
Resetting Your Phone  
By using the security settings on your Sprint PCS Voice Phone, you receive  
peace of mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options available,  
you can customize your phone to meet your personal needs.  
Section 2C: Setting Your Phone’s Security  
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Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK. (The Security menu  
is displayed.)  
If you can’t recall your lock code, try using the last four digits of either your  
Social Security number or Sprint PCS Phone Number or try 0000. If none of  
these work, call Sprint Customer Service at 1-888-211-4PCS (4727).  
Tip:  
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming calls or  
make calls to 911, Sprint Customer Service, or special numbers.  
To lock your phone:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK.  
4. Scroll to Phone lock and press Select.  
5. Scroll to your preferred setting (Lock now, or On power-up) and  
press Select. (A brief message confirming your selection is  
displayed on the screen.)  
Section 2C: Setting Your Phone’s Security  
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Unlocking Your Phone  
To unlock your phone:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK.  
4. Scroll to Phone lock and press Select.  
5. Scroll to Off and press Select.  
Changing the Lock Code  
To change your lock code:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK.  
4. Scroll to Change lock code and press Select.  
5. Enter your new lock code and press OK. (You will be asked to  
verify your new lock code.)  
6. Re-enter your new lock code and press OK. (A message is  
displayed confirming the lock code is changed.)  
Calling in Lock Mode  
You can place calls to 911 and to your special numbers when in  
lock mode. (For information on special numbers, see “Using Special  
Numbers” on page 51.)  
To place an outgoing call in lock mode:  
ᮣ To call an emergency number, special number, or Sprint  
Customer Service, enter the phone number and press  
.
You will not see the number you are dialing until you press  
.
Note:  
Section 2C: Setting Your Phone’s Security  
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49  
       
Restricting Calls  
There may be occasions when you want to limit the numbers your  
phone can call or from which it can receive calls. You can use the  
Call restrictions setting to do just that. (The Call restrictions setting  
does not apply to 911 or Sprint Customer Service.)  
If calls are restricted, a “Call not allowed” message is displayed when  
a call is attempted.  
To restrict calls:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK.  
4. Scroll to Call restrictions and press Select.  
5. Scroll to Restrict outgoing calls or Restrict incoming calls and  
press Select.  
6. To restrict all calls, scroll to Select, press Select, confirm by  
pressing Mark, press Done, and press Yes to save changes.  
- or -  
To restrict particular calls, scroll to Add restriction, press Select,  
and either enter the number you wish to restrict or press Search  
to scroll through your Contacts list and select the number.  
7. Press OK.  
Restricted incoming calls are forwarded to voicemail.  
Note:  
Section 2C: Setting Your Phone’s Security  
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50  
   
Unrestricting Calls  
To unrestrict all calls:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK.  
4. Scroll to Call restrictions and press Select.  
5. Scroll to Restrict outgoing calls or Restrict incoming calls and  
press Select.  
6. Scroll to Select, press Select, scroll to All calls, press Unmark,  
press Done, and press Yes to save changes.  
Using Special Numbers  
Special numbers are important numbers that you have designated as  
being “always available.” You can call and receive calls from special  
numbers even if your phone is locked.  
You can save three special numbers in addition to your Phone Book  
entries (the same number may be in both directories).  
To add or replace a special number:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Security settings and press Select.  
3. Enter your lock code and press OK.  
4. Scroll to Allowed numbers when phone locked and press Select.  
5. Scroll to one of the three positions and press Assign. (If there is  
no number assigned to a position, it will display (empty).)  
6. Enter the phone number to allow and press OK.  
There are no Speed Dial options associated with special numbers.  
Note:  
Section 2C: Setting Your Phone’s Security  
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51  
     
Erasing the Phone Book  
You can quickly and easily erase all of the contents of your  
Phone Book.  
To erase all the names and phone numbers in your Phone Book:  
1. Press Contacts, scroll to Delete, and press Select.  
2. Scroll to Delete all and press Select. (A message appears asking  
if you are sure you wish to delete your Contacts list. If you are  
sure, press OK.)  
This action can not be undone.  
Note:  
3. Enter your lock code and press OK.  
Resetting Your Phone  
Resetting the phone restores all the factory defaults, including the  
ringer types and display settings. The Phone Book, Call Logs,  
Calendar, and Messaging are not affected.  
To reset your phone:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Restore factory settings and press Select.  
3. Enter your lock code and press OK.  
Section 2C: Setting Your Phone’s Security  
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Section 2D  
Controlling Your Roaming Experience  
In This Section  
ࡗ
ࡗ
ࡗ
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Controlling Roaming Charges Using Call Guard  
Roaming is the ability to make or receive calls when you’re off the  
Sprint Nationwide PCS Network. Your new dual-band/tri-mode  
Sprint PCS Voice Phone works anywhere on the Sprint Nationwide  
PCS Network and allows you to roam on other analog and 1900 MHz  
and 800 MHz digital networks where we’ve implemented roaming  
agreements with other carriers.  
This section explains how roaming works as well as special features that  
let you manage your roaming experience.  
Section 2D: Controlling Your Roaming Experience  
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Understanding Roaming  
Recognizing Icons on the Display Screen  
Your phone’s display screen always lets you know when you’re off the  
Sprint Nationwide PCS Network and whether your phone is operating  
in analog or digital mode. The following chart indicates what you’ll  
see depending on where you’re using your phone.  
Roaming  
Indicator  
Analog Indicator  
Sprint Nationwide PCS Network  
Other Digital Networks  
Analog Networks  
Analog Roaming  
Remember, when you are using your phone off the Sprint Nationwide  
PCS Network, always dial numbers using 11 digits (1 + area code + number).  
Tip:  
Unless your Sprint PCS Service Plan includes roaming, you will pay a  
higher per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality and  
security will be similar to the quality you receive when making calls  
on the Sprint Nationwide PCS Network. However, you may not be  
able to access certain features.  
Section 2D: Controlling Your Roaming Experience  
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Roaming on Analog Networks  
When you roam on analog networks, you will experience a similar  
quality provided by other analog carriers today. Although some  
features, such as Sprint PCS Voice Command, will be unavailable,  
you can still make and receive calls and access voicemail. If you are  
accustomed to Sprint PCS Service, you may notice some of the  
following differences when using analog service:  
ⅷ
You are more likely to experience static, cross-talk, fade-out, and  
dropped calls.  
ⅷ
Some features which are standard on the Sprint Nationwide PCS  
Network, such as call waiting, and direct international dialing,  
are unavailable.  
ⅷ
Though callers can leave voicemail messages while you are  
roaming, you will not receive notification until you return to the  
Sprint Nationwide PCS Network. (See “Checking for Voicemail  
Messages While Roaming” on page 56.)  
ⅷ
ⅷ
There are security and privacy risks (eavesdropping and cloning)  
that exist with conventional analog services today.  
Your battery’s charge will deplete more quickly and you will  
need to recharge it more often when you use your phone for  
analog roaming.  
If you’re on a call when you leave the Sprint Nationwide PCS Network  
and enter an area where roaming is available (whether digital or  
analog), your call is dropped. If your call is dropped in an area where you  
think Sprint PCS Service is available, turn your phone off and on again to  
reconnect to the Sprint Nationwide PCS Network.  
Note:  
When using your phone in analog mode, the phone may feel warm. This  
is normal for analog operation.  
Section 2D: Controlling Your Roaming Experience  
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Checking for Voicemail Messages While Roaming  
When you are roaming off the Sprint Nationwide PCS Network, you  
will not receive on-phone notification of new voicemail messages.  
Callers can still leave messages, but you will need to periodically  
check your voicemail for new messages if you are in a roaming  
service area for an extended period of time.  
To check your voicemail while roaming:  
1. Dial 1+area code+your Sprint PCS Phone Number.  
2. When you hear your voicemail greeting, press  
.
3. Enter your pass code at the prompt and follow the voice prompts.  
When you return to the Sprint Nationwide PCS Network, voicemail  
notification will resume as normal.  
Section 2D: Controlling Your Roaming Experience  
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Setting Your Phone’s Roam Mode  
Your Sprint PCS Phone allows you to control your ability to roam.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings on your dual-band/tri-mode  
phone to control your roaming experience.  
To set your phone’s roam mode:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Roaming and press Select.  
3. Scroll to Set mode and press Select.  
4. To select an option, highlight it and press Select.  
Ⅲ Sprint allows you to access the Sprint Nationwide PCS  
Network only and prevents roaming on other networks.  
Ⅲ Automatic seeks Sprint PCS Service. When Sprint PCS  
Service is unavailable, the phone searches for an alternate  
system.  
Ⅲ Analog Only forces the phone to seek an analog roaming  
system. The previous setting (Sprint or Automatic) is  
restored the next time the phone is turned on.  
Section 2D: Controlling Your Roaming Experience  
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Controlling Roaming Charges Using  
Call Guard  
Your phone has two ways of alerting you when you are roaming off  
the Sprint Nationwide PCS Network: the roaming icon and Call  
Guard. Call Guard makes it easy to manage your roaming charges by  
requiring an extra step before you can place or answer a roaming  
call. (This additional step is not required when you make or receive  
calls while on the Sprint Nationwide PCS Network.)  
To turn Call Guard on or off:  
1. Press Menu, scroll to Settings, and press Select.  
2. Scroll to Roaming and press Select.  
3. Scroll to Call guard and press Select.  
4. Highlight On or Off and press Select.  
Voice Dialing and Speed Dialing are not available when you are roaming  
with Call Guard enabled.  
Note:  
To place roaming calls with Call Guard on:  
1. From the standby mode, enter a phone number. (You can also  
initiate a call from the Phone Book and Call Logs.)  
2. Press  
. (The message “Roaming rate applies. Place call?”  
is displayed.)  
3. Press OK to place the call.  
To answer incoming roaming calls with Call Guard on:  
1. To answer a roaming call (the message “Roam call” is  
displayed), press Answer. (The message “Roam rate applies.  
Answer call?” is displayed.)  
2. Press OK to accept the call.  
.
If the Call Guard feature is set to On, you need to take extra steps to  
make and receive roaming calls, even if you have selected the  
Analog setting (see “Setting Your Phone’s Roam Mode” on page 57).  
Reminder:  
Section 2D: Controlling Your Roaming Experience  
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Section 2E  
Navigating Through Menus  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
Menu Navigation  
Menu Structure  
Viewing the Menus  
Reviewing the Contacts Menu  
Every function and feature of your Sprint PCS Voice Phone can be  
accessed through an onscreen menu. This section is a road map to using  
your Sprint PCS Voice Phone. Please take a few moments to learn your  
way around and you’ll find your phone easier to use.  
Section 2E: Navigating Through Menus  
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Menu Navigation  
The navigation key on your Sprint PCS Voice Phone allows you to  
scroll through menus quickly and easily. The scroll bar at the right of  
the menu keeps track of your position in the menu at all times.  
To navigate through a menu, simply press the navigation key up or down.  
Menu Structure  
Selecting Menu Items  
As you navigate through a menu, the options are displayed on your  
screen. Select an option by scrolling to it and pressing Select.  
For example, if you want to view your last incoming call:  
1. From the standby mode, press Menu, scroll to Call logs, and  
press Select.  
2. Press the up or down navigation key to display Incoming calls,  
and press Select. (Received calls are displayed on the screen in  
the order they were received, with the most recent being at  
the top of the list.)  
Backing Up Within a Menu  
To go to the previous menu:  
ᮣ Press Back.  
To return to the standby mode:  
ᮣ Press Exit or  
.
Section 2E: Navigating Through Menus  
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Viewing the Menus  
Menu Diagram  
The following list outlines your phone’s menu structure.  
Call logs  
Messaging  
Organizer  
Profiles  
Settings  
Gallery  
Games  
Keyguard  
Here are the main menus and their associated sub-menus:  
Call logs  
Outgoing calls  
Call time  
Send message  
View number  
Use number  
Save  
Add to contact  
Delete  
Call  
Incoming calls  
Call time  
Send message  
View number  
Use number  
Save  
Add to contact  
Delete  
Call  
Missed calls  
Call time  
Send message  
View number  
Use number  
Save  
Add to contact  
Delete  
Call  
Section 2E: Navigating Through Menus  
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Delete call logs  
All  
Missed  
Incoming  
Outgoing  
Messaging  
Messages  
Create message  
Inbox  
Sent Items  
Archive  
Templates  
My folders  
Delete messages  
Message settings  
Voicemail Messages  
Listen to voicemail  
Clear new voicemail icon  
Organizer  
Alarm clock  
Alarm time  
Alarm tone  
Calendar  
View day  
Make a note  
Meeting  
Call  
Birthday  
Memo  
Reminder  
Go to date  
Settings  
Voice recorder  
Record  
Recordings list  
Calculator  
Exchange rate  
(various math operations)  
Countdown timer  
Stopwatch  
Split timing  
Lap timing  
Section 2E: Navigating Through Menus  
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Profiles  
Normal  
Activate  
Customize  
Incoming call alert  
Ringing tone  
Ringing volume  
Vibrating alert  
Message alert tone  
Keypad tones  
Warning tones  
Alert for  
Timed  
Silent  
Activate  
Customize  
Incoming call alert  
Ringing tone  
Ringing volume  
Vibrating alert  
Message alert tone  
Keypad tones  
Warning tones  
Alert for  
Profile name  
Timed  
Meeting  
Activate  
Customize  
Incoming call alert  
Ringing tone  
Ringing volume  
Vibrating alert  
Message alert tone  
Keypad tones  
Warning tones  
Alert for  
Profile name  
Timed  
Outdoor  
Activate  
Customize  
Incoming call alert  
Ringing tone  
Ringing volume  
Vibrating alert  
Message alert tone  
Keypad tones  
Warning tones  
Alert for  
Profile name  
Timed  
Section 2E: Navigating Through Menus  
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Pager  
Activate  
Customize  
Incoming call alert  
Ringing tone  
Ringing volume  
Vibrating alert  
Message alert tone  
Keypad tones  
Warning tones  
Alert for  
Profile name  
Timed  
Settings  
Voice Navigation  
Profiles  
Normal  
Silent  
Meeting  
Outdoor  
Pager  
Voicemail  
Call voicemail  
Voice recorder  
Record  
Call logs  
Missed calls  
Received calls  
Call settings  
Location info sharing  
911 only  
On  
Anykey answer  
Automatic redial  
Speed dialing  
Calling card  
None  
Card A  
Card B  
Card C  
Card D  
Call summary  
Phone settings  
Phone language  
Automatic keyguard  
Touch tones  
Welcome note  
Help text activation  
Section 2E: Navigating Through Menus  
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Display settings  
Wallpaper  
Color schemes  
Banner  
Display brightness  
Screen saver timeout  
Backlight timeout  
Time settings  
Clock  
Date  
Auto-update of date & time  
Tone settings  
Incoming call alert  
Ringing tone  
Ringing volume  
Vibrating alert  
Message alert tone  
Keypad tones  
Warning tones  
Alert for  
All calls  
Family  
VIP  
Friends  
Business  
Other  
Phone details  
User details  
Version details  
System details  
Enhancement settings  
Handsfree  
Headset  
Loopset  
TTY/TDD  
Charger  
Security settings  
Phone lock  
Allowed numbers when phone locked  
Change lock code  
Call restrictions  
Restrict outgoing calls  
Restrict incoming calls  
Network services  
Call forwarding  
Network feature setting  
Section 2E: Navigating Through Menus  
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Roaming  
Set mode  
Sprint  
Automatic  
Analog only  
Call guard  
Roam call ringing tone  
Service change tones  
Restore factory settings  
Gallery  
View folders  
Add folder  
Delete folder  
Rename folder  
Games  
Select game  
Memory  
Settings  
Keyguard  
Section 2E: Navigating Through Menus  
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Reviewing the Contacts Menu  
Contacts Menu Diagram  
The Contacts menu contains your internal Phone Book entries and  
lets you add, delete, and customize entries according to your  
personal preferences. The following outline shows your phone’s  
complete Contacts menu structure:  
Search  
Add new  
Edit name  
Delete  
Add number  
Settings  
Speed dials  
Voice tags  
My phone no.  
Caller groups  
Here is the Contacts menu and its associated submenus:  
Contacts  
Search  
Add new  
Add voice tag  
Edit number  
Delete number  
Use number  
View  
Change type  
General  
Mobile  
Home  
Work  
Fax  
As primary no.  
Add number  
General  
Mobile  
Home  
Work  
Fax  
Section 2E: Navigating Through Menus  
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Add detail  
E-mail  
Web address  
Street addr.  
Note  
Caller groups  
No group  
Family  
VIP  
Friends  
Business  
Other  
Custom tone  
(various ringing tones)  
Send bus. card  
Send message  
Speed dial  
Edit name  
View name  
Delete  
Edit name  
Delete  
One by one  
Delete all  
Add number  
Add  
General  
Mobile  
Home  
Work  
Fax  
Settings  
Scrolling view  
Name list  
Name and no.  
Memory status  
Speed dials  
Voice tags  
My phone no.  
Caller groups  
Family  
Rename group  
Group ringing tone  
Group logo  
On  
Off  
View  
Group members  
Section 2E: Navigating Through Menus  
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Remove contact  
Add contact  
VIP  
Rename group  
Group ringing tone  
Group logo  
On  
Off  
View  
Group members  
Remove contact  
Add contact  
Friends  
Rename group  
Group ringing tone  
Group logo  
On  
Off  
View  
Group members  
Remove contact  
Add contact  
Business  
Rename group  
Group ringing tone  
Group logo  
On  
Off  
View  
Group members  
Remove contact  
Add contact  
Other  
Rename group  
Group ringing tone  
Group logo  
On  
Off  
View  
Group members  
Remove contact  
Add contact  
Section 2E: Navigating Through Menus  
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Section 2F  
Managing Call Logs  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Viewing Call Logs  
Call Logs Options  
Making a Call From Call Logs  
Saving a Phone Number From Call Logs  
Prepending a Phone Number From Call Logs  
Erasing Call Logs  
The Call Logs keeps track of incoming calls, calls made from your  
Sprint PCS Voice Phone, and missed calls. This section guides you  
through accessing and making the most of your Call Logs.  
Section 2F: Managing Call Logs  
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Viewing Call Logs  
You’ll find the Call Logs feature very helpful. It is a list of the last  
20 phone numbers (or Phone Book entries) for calls you placed,  
accepted, or missed. Call Logs makes redialing a number fast and easy.  
It is continually updated as new numbers are added to the beginning  
of the list and the oldest entries are removed from the bottom of the  
list. Your phone must be turned on and be in the Sprint Nationwide  
PCS Network in order to display the most recent missed calls.  
Each entry contains the phone number (if it is available) and Phone  
Book entry name (if the phone number is in your Phone Book).  
Duplicate calls (same number and type of call) may only appear  
once on the list.  
To view a Call Logs entry:  
1. Press Menu, scroll to Call logs, and press Select.  
2. Scroll to Outgoing calls, Incoming calls, or Missed calls and  
press Select.  
Call Logs Options  
For additional information and options on a particular call, highlight  
a Call Logs entry and press Options. This feature gives you the  
following options for each number you select:  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Call time  
Send message  
View number  
Use number  
Save  
Add to contact  
Delete  
Call  
An option can be chosen by pressing Select.  
Section 2F: Managing Call Logs  
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Making a Call From Call Logs  
To place a call from Call Logs:  
1. Press Menu, scroll to Call logs, and press Select.  
2. Scroll to an option (for example, Missed calls) and press Select.  
3. Scroll to the number you wish to call and press  
.
You cannot make calls from Call Logs to entries identified as No ID  
or Restricted.  
Note:  
Saving a Phone Number From Call Logs  
Your Sprint PCS Phone can store up to 250 names into your personal  
address book, with each name having up to five phone numbers.  
That’s a total of up to 1250 phone numbers.  
To save a phone number from Call Logs:  
1. Press Menu, scroll to Call logs, and press Select.  
2. Scroll to the category you wish to view (for example, Outgoing  
calls) and press Select.  
3. Scroll to the number you wish to save and press Options.  
4. Scroll to Save and press Select.  
5. Enter the contact name you wish to assign to this number and  
press OK.  
After you have saved the number, the new Phone Book entry is  
displayed. (See “Phone Book Entry Options” on page 77.)  
You cannot save phone numbers already in your Phone Book or from  
calls identified as No ID or Restricted.  
Note:  
Section 2F: Managing Call Logs  
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Prepending a Phone Number From Call Logs  
If you need to make a call from Call Logs and you happen to be  
outside your local area code, you can add the appropriate prefix by  
prepending the number.  
To prepend a phone number from Call Logs:  
1. Press Menu, scroll to Call logs, and press Select.  
2. Scroll to the category that contains the number (for example,  
Outgoing calls) and press Select.  
3. Scroll to the number you want to use and press Options.  
4. Scroll to Use number and press Select.  
5. Use the left navigation key  
to place the cursor in front of the  
phone number. (Use Clear to remove numbers, if necessary.)  
6. Add the required prefix numbers and press  
.
Erasing Call Logs  
To erase Call Logs:  
1. Press Menu, scroll to Call logs, and press Select.  
2. Scroll to Delete call logs and press Select.  
3. Scroll to the option you prefer (All, Missed, Incoming, or  
Outgoing) and press Select.  
This action cannot be undone.  
Note:  
Section 2F: Managing Call Logs  
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Section 2G  
Using the Phone Book  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Adding a New Phone Book Entry  
Finding Phone Book Entries  
Phone Book Entry Options  
Adding a Phone Number to a Phone Book Entry  
Editing a Phone Book Entry’s Phone Number  
Assigning Speed Dial Numbers  
Editing a Phone Book Entry  
Selecting a Ringer Type for an Entry  
Dialing Sprint PCS Services  
Now that you know the basics that make it easier to stay in touch with  
people and information, you’re ready to explore your phone’s more  
advanced features. This section explains how to use your phone’s  
Phone Book and helps you make the most of your contacts and time  
when you are trying to connect with the important people in your life.  
Section 2G: Using the Phone Book  
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Adding a New Phone Book Entry  
Your Sprint PCS Phone can store up to 250 names, with each name  
having up to five phone numbers. Phone Book entries can store up  
to a total of 1250 phone numbers and each entry’s name can contain  
20 characters.  
To add a new entry:  
1. Press Contacts, scroll to Add new, and press Select.  
2. Enter the name of the new contact and press OK.  
3. Enter the number of the new contact and press OK.  
4. Either press Options to modify this contact or press Done to  
save the new entry.  
After you have saved the number, the new Phone Book entry is  
displayed. (See “Phone Book Entry Options” on page 77.)  
Section 2G: Using the Phone Book  
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Finding Phone Book Entries  
There are several ways to display your Phone Book entries: by name,  
by speed dial number, by group, and by voice dial tags. Follow the  
steps outlined in the sections below to display entries from the  
Phone Book menu.  
Finding Names  
To find Phone Book entries by name:  
1. Press Contacts, scroll to Search, and press Select.  
2. Enter the first letter, or first letters, and scroll down to find the  
contact you seek.  
- or -  
Press  
and scroll through the list of contacts in the Phone  
Book.  
Finding Speed Dial Numbers  
To find phone numbers you have stored in speed dial locations:  
1. Press Contacts, scroll to Speed dials, and press Select.  
2. Scroll up or down to view speed dial contacts.  
Finding Group Entries  
To find entries designated as part of a group:  
1. Press Contacts, scroll to Caller groups, and press Select.  
2. Scroll to a caller group (for example, Friends) and press Select.  
3. Scroll to Group members and press Select.  
Finding Voice Dial Numbers  
To find phone numbers you have stored in Voice Dial:  
1. Press Contacts, scroll to Voice tags, and press Select.  
2. Scroll through the list.  
Section 2G: Using the Phone Book  
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Phone Book Entry Options  
To access the Phone Book entry options, display the entry, press  
Details, and press Options. To choose an option, highlight it and  
press Select.  
Phone number options:  
ⅷ
Add voice tag/Voice tag. Create or change a voice tag for voice  
dialing the contact.  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Edit number. Edit the contact number.  
Delete number. Delete the contact number.  
Use number. Press Select and  
to dial the number.  
View. View the contact information.  
Change type. Change a phone number category (for example,  
from Mobile to Home.)  
ⅷ
As primary no. Select one number to be the number displayed in  
the Phone Book listing.  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Add number. Add another number to an existing contact.  
Add detail. Add a note, street address, or other information.  
Caller groups. Assign this contact to a caller group.  
Custom tone. Select a tone that plays when this contact calls.  
Send bus. card. Send this contact’s information using infrared or  
text message.  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Send message. Send a text message to this contact.  
Speed dial. Assign speed dialing to this contact.  
Edit name. Edit this contact name.  
View name. View the contact name.  
Delete. Delete the contact.  
You can view the next entry by pressing the navigation key down or view  
the previous entry by pressing the navigation key up.  
Tip:  
Email options:  
ⅷ
ⅷ
ⅷ
Send email.  
Edit detail.  
Delete detail. Delete the  
Section 2G: Using the Phone Book  
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ⅷ
ⅷ
View  
Change type. Change a phone entry category (for example, from  
web address to street address.)  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Add detail. Add a note, street address, or other information  
Add number. Add another number to an existing contact.  
Caller groups. Assign this contact to a caller group  
Custom tone. Select a tone that plays when this contact calls.  
Send bus. card. Send this contact’s information using infrared or  
text message.  
ⅷ
ⅷ
Edit name. Edit this contact name  
View name. View the contact name.  
Web address, street Address, and note options:  
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Edit detail.  
Delete detail.  
View  
Change type  
Add detail  
Add number  
Caller groups  
Custom tone  
Send bus card  
Edit name  
View name  
Delete  
Section 2G: Using the Phone Book  
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AddingaPhoneNumbertoaPhoneBookEntry  
To add a phone number to an entry:  
1. Press Contacts, scroll to Add number, and press Select.  
2. Scroll to the name you wish to modify and press Add.  
3. Scroll to the category to which you want to add the number  
and press Select.  
4. Enter the number and press OK.  
5. Press Done.  
Each Phone Book entry may contain up to five numbers.  
Note:  
Editing a Phone Book Entry’s Phone Number  
To edit an entry’s phone number:  
1. Press the down navigation key to view your Contacts list, scroll  
to the contact you wish to modify, and press Details.  
2. Scroll to the number you wish to modify and press Options.  
3. Scroll to Edit number and press Select.  
4. Press Clear to delete a digit, or press and hold Clear to  
completely delete the number.  
5. Enter the new number and press OK.  
You can select which phone number is shown as the primary phone  
number (default) for the contact.  
To select a phone number as the primary number:  
1. Press  
to view your Contacts list, scroll to the contact you  
wish to modify, and press Details.  
2. Scroll to the number you wish to modify and press Options.  
3. Scroll to As primary no. and press Select. (The selected number  
will now be the one shown in the Contacts listing.)  
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Assigning Speed Dial Numbers  
Your phone can store phone numbers in speed dial locations for  
keys 2–9. For details on how to make calls using speed dial numbers,  
see “Using Speed Dialing” on page 28.  
Speed dial numbers can be assigned when you add a new Phone  
Book entry, when you add a new phone number to an existing entry,  
or when you edit an existing number.  
To assign a Speed Dial number to a new phone number:  
1. Press Contacts, scroll to Speed dials, and press Select.  
2. Scroll to a key assignment and press Assign.  
3. Enter the phone number and press OK.  
4. Enter a contact name and press OK. (A message confirms the  
assigned key.)  
To assign a Speed Dial number to an existing phone number:  
See “Finding Phone Book Entries” on page 76.  
1. Press Contacts, scroll to Speed dials, and press Select.  
2. Scroll to a key assignment and press Assign.  
3. Press Search, scroll to the contact and phone number to which  
to want to add a speed dial number, press Select, then press  
Select again.  
4. Press  
to return to the standby mode.  
To change a Speed Dial assignment:  
1. Press Contacts, scroll to Speed dials, and press Select.  
2. Scroll to a key assignment and press Options.  
3. Scroll to Change and press Select.  
4. Press Search, scroll to the new contact and phone number,  
press Select, and press Select again. (This contact is now  
assigned to the selected speed dial key.)  
5. Press  
to return to the standby mode.  
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Editing a Phone Book Entry  
To make changes to an entry:  
1. Press  
to view your Contacts list.  
2. Scroll to the name you wish to edit and press Details.  
3. Press Options, scroll to an option, and press Select.  
4. Complete your editing changes and press OK.  
Selecting a Ringer Type for an Entry  
You can assign a ringer type to a Phone Book entry so you can  
identify the caller by the ringer type. (Refer to “Ringer Types” on  
page 36.)  
To select a ringer type for an entry:  
1. In the Contacts list, scroll to a contact, and press Details.  
2. Press Options, scroll to Custom tone, and press Select.  
3. Use your navigation key to scroll through available ringers.  
(When you highlight a ringer type, a sample ringer will sound.)  
4. Highlight your desired ringer and press Select.  
Dialing Sprint PCS Services  
Your Phone Book may be preprogrammed with contact numbers for  
various Sprint PCS Services.You must be in digital mode to access  
Sprint PCS Services.  
To dial a service:  
1. Press  
2. Scroll to Services, Customer Service, Directory, or  
Account Info, and press to dial the number.  
to view your Contacts list.  
If your phone does not have preprogrammed numbers, you can call  
1-888-211-4PCS (4727).  
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Section 2H  
Personal Organizer  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Using the Alarm Clock  
Using the Calendar  
Using Voice Memos  
Using the Calculator  
Using the Countdown Timer Alarm  
Using the Stopwatch  
Your Sprint PCS Voice Phone is equipped with several personal  
information management features that help you manage your busy  
lifestyle. This section shows you how to use these features to turn your  
phone into a time management planner that helps you keep up with  
your contacts, schedules, and commitments. It takes productivity to a  
whole new level.  
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Using the Alarm Clock  
The alarm clock feature lets you set an important time and alert you  
when the set time occurs.  
To set the alarm clock:  
1. From the main screen, press Menu, scroll to Organizer, and  
press Select.  
2. Scroll to Alarm clock and press Select.  
3. Scroll to Alarm time and press Select.  
4. Enter the desired alarm time using the keypad or navigation  
key and press OK.  
5. Scroll to am or pm and press Select. (When the alarm occurs,  
you will be alerted with the tone you selected and with a  
message on the screen. When the alarm occurs, you have the  
option of selecting Stop or Snooze. If you press Snooze, the  
alarm will sound again later.)  
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Using the Calendar  
Going to Today’s Calendar Menu  
To go to the Calendar menu for today’s date:  
1. From the main screen, press Menu, scroll to Organizer, and  
press Select.  
2. Scroll to Calendar and press Select. (When the calendar is  
displayed, today’s date is automatically highlighted.)  
Adding an Event to the Calendar  
Your Calendar helps organize your time and reminds you of  
important events.  
To add an event:  
1. From the main screen, press Menu, scroll to Organizer, and  
press Select.  
2. Scroll to Calendar and press Select.  
3. Scroll to the day you wish to view and press Options.  
4. Scroll down to Make a note and press Select.  
5. Scroll to Meeting, Call, Birthday, Memo, or Reminder, and  
press Select.  
6. Type your note and press Options.  
7. Follow the remaining prompts.  
8. Press  
to return to the standby mode.  
You can use predictive text input to make text input quicker and easier.  
See “Entering Characters Using T9 Text Input” on page 30.  
Tip:  
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Event Alerts  
There are several ways your phone alerts you of scheduled events:  
ⅷ
By displaying an alert message.  
By playing a tone.  
ⅷ
Event Alert Menu  
If you have an event alarm scheduled, your phone alerts you and  
displays the event reminder. To silence the alarm and reset the  
schedule, press  
. To view additional options, select the  
appropriate softkey.  
ⅷ
View (left softkey) displays the event detail screen.  
ⅷ
Exit (right softkey) silences the alarm and schedules it to alarm  
again in 5 minutes.  
Viewing Events  
To view your scheduled events:  
1. From the main screen, press Menu, scroll to Organizer, and  
press Select.  
2. Scroll to Calendar and press Select.  
3. Scroll to the day you wish to view and press Options.  
4. Scroll to View day and press Select.  
5. To modify this event, press Options, scroll to Edit, press Select,  
and follow the prompts.  
6. Press  
to return to the standby mode.  
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Erasing Events  
You can delete a specific event in the calendar.  
To delete an event:  
1. From the main screen, press Menu, scroll to Organizer, and  
press Select.  
2. Scroll to Calendar and press Select.  
3. Scroll to the day you wish to view and press Options.  
4. Scroll to View day and press Select.  
5. Select the event you wish to delete and press Options.  
6. Scroll to Delete and press Select.  
7. Press OK to confirm your decision.  
You can set your calendar to automatically delete events that  
occurred in the past.  
To delete events scheduled in the past:  
1. From the main screen, press Menu, scroll to Organizer, and  
press Select.  
2. Scroll to Calendar and press Select.  
3. Press Options, scroll to Settings, and press Select.  
4. Scroll to Auto-delete and press Select.  
5. Scroll to Never, After 1 day, After 1 week, or After 1 month, and  
press Select.  
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Using Voice Memos  
The microphone in your phone can be used to record speech for  
playback at a later time. This is an easy way to create voice  
reminders to yourself.  
Your phone can store up to 30 seconds of voice memos.  
Note:  
Recording a Voice Memo  
To record a memo:  
1. Press Menu, scroll to Organizer, and press Select.  
2. Scroll to Voice recorder and press Select.  
3. Scroll to Record and press Select.  
4. Record your voice memo, then press Stop.  
5. Enter the text for your recording and press OK.  
Playing a Voice Memo  
To play the voice memos you have recorded:  
1. Press Menu, scroll to Organizer, and press Select.  
2. Scroll to Voice recorder and press Select.  
3. Scroll to Recordings list and press Select.  
4. Scroll to the voice memo you wish to hear, press Options, scroll  
to Playback, and press Select.  
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Adding an Alarm to a Voice Memo  
To add an alarm to remind you of a voice memo:  
1. Press Menu, scroll to Organizer, and press Select.  
2. Scroll to Voice recorder and press Select.  
3. Scroll to Recordings list and press Select.  
4. Scroll to the voice memo you to which you want to add an  
alarm, press Options, scroll to Add alarm, and press Select.  
5. Set the alarm date using the keypad or the 4-way navigation  
key and press OK. (The date format is mm.dd.yyyy.)  
6. Set the alarm time using the keypad and the 4-way navigation  
key, then press OK. (The time format is hh.mm.)  
7. Scroll to am or pm and press OK. (The  
icon next to the  
memo name in the Recordings list indicates that an alarm is  
attached to that voice memo.)  
Listening to an Alarmed Voice Memo  
To listen to your alarmed memo:  
1. When the voice memo alarm sounds, press Stop to stop the  
alarm. (A message is displayed showing you the alarm time and  
the text of the voice memo.)  
2. Press Play to hear the memo.  
3. Press Exit to dismiss the memo. (The memo will stay in the  
Recordings list, even though its time has expired.)  
Erasing Recorded Voice Memos  
To erase recorded memos:  
1. Press Menu, scroll to Organizer, and press Select.  
2. Scroll to Voice recorder and press Select.  
3. Scroll to Recordings list and press Select.  
4. Scroll to the voice memo you wish to erase, press Options,  
scroll to Delete, and press Select.  
5. Press OK to confirm that you want to erase the voice memo.  
When you erase your last memo, the message “empty” appears.  
Note:  
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Using the Calculator  
Your phone comes with a built-in calculator and can store one  
currency exchange rate.  
To use the calculator:  
1. From the Organizer menu, scroll to Calculator, and press Select.  
2. Use the keypad to enter numbers. (Press  
3. Press once to add, twice to subtract, three times to  
multiply, and four times to divide. (The sign appears  
to enter a decimal point.)  
above Options.)  
– or –  
Press Options, scroll to the function you want, and press Select.  
(For example, to subtract 3 from 7, press  
, press  
twice  
to subtract, press , press Options, scroll to Equals, and  
press Select. The answer, 4, is displayed above the Clear key.)  
4. Press and hold the Clear key to clear the screen before  
beginning a new calculation.  
This calculator has a limited accuracy and rounding errors may occur,  
especially in long divisions.  
Note:  
To convert currencies:  
1. From the Organizer menu, scroll to Calculator, press Select, press  
Options, scroll to Exchange rate, and press Select.  
2. Scroll to Domestic unit expressed in foreign units, press Select,  
enter the amount of foreign currency equivalent to one local  
currency (for example, one dollar for XX pesos), and press OK.  
(Press  
to enter a decimal point.)  
- or -  
Scroll to Foreign unit expressed in domestic units, press Select,  
enter the amount of local currency equivalent to one foreign  
currency (for example, one peso for XX dollars), and press OK.  
3. Enter the amount of money you want to convert using your keypad,  
press Options, scroll to either To home or To foreign (whichever is  
appropriate), and press Select. (Your phone displays the  
conversion answer.)  
When you change base currency, you must key in the new rates  
because all previously set exchange rates are set to zero.  
Note:  
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Using the Countdown Timer Alarm  
To use the countdown timer:  
1. From the Organizer menu, scroll to Countdown timer and  
press Select.  
2. Set the alarm time to count down by using the keypad and the  
4-way navigation key, then press OK. (The format is hh.mm.)  
3. Enter a note that describes the timer alarm.  
4. When the timer alarm sounds (a message is displayed showing  
you the alarm note), press OK to dismiss the alarm.  
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Using the Stopwatch  
The stopwatch has two timing modes; split timing and lap timing.  
Using the stopwatch consumes the battery and the phone’s operating  
time will be reduced. Be careful not to let it run in the background when  
performing other operations with your phone.  
Note:  
Split Timing  
Split timing allows you to use the stopwatch to measure total  
elapsed time while also measuring the elapsed time at intervals that  
began at the start of an event. The most recent split time is shown  
on the line below the total elapsed time.  
To measure split times:  
1. From the Organizer menu, scroll to Stopwatch, and  
press Select.  
2. Scroll to Split timing and press Select.  
3. Press Start to start the stopwatch. (The elapsed time from the start  
of the event is displayed.)  
4. Press Split to start timing the next interval. (The top line of the  
display shows the total elapsed time from the start of the event.  
The second line shows the elapsed time from the start of the  
event to when Split was last pressed. Pressing Split again starts a  
new interval.)  
5. Press Stop to stop the stopwatch.  
6. Press Options, then scroll to Start,Save, or Reset, and press Select.  
(If Save is selected, enter a name for the event in the text box and  
press OK.)  
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Lap Timing  
Lap timing allows you to use the stopwatch to measure total elapsed  
time while also measuring each individual lap. The last recorded lap  
is shown on the line below the total time.  
To measure lap times:  
1. From the Organizer menu, scroll to Stopwatch, and  
press Select.  
2. Scroll to Lap timing and press Select.  
3. Press Start to start the stopwatch. (The time from the start of the  
lap is displayed.)  
4. Press Lap to stop timing the first lap and start timing the next lap.  
(The top line of the display shows the elapsed time for the current  
lap. The second line shows the time for the last lap. Pressing Lap  
again stops timing the last lap and starts timing a new lap.)  
5. Press Stop to stop the stopwatch. (The top line of the display  
switches from showing the current lap time to showing the total  
time of all laps.)  
6. Press Options, scroll to Start, Save, or Reset, and press Select. (If  
Save is selected, enter a name for the event in the text box and  
press OK.)  
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Section 2I  
Using Your Phone’s Voice Services  
In This Section  
ࡗ
ࡗ
Using Voice-Activated Dialing  
Managing Voice Memos  
Your Sprint PCS Voice Phone’s Voice Services let you place calls using  
your voice, store voice reminders, and record memos right on your phone.  
This section includes easy-to-follow instructions on using voice-  
activated dialing and managing voice memos.  
Section 2I: Using Your Phone’s Voice Services  
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Using Voice-Activated Dialing  
In addition to Sprint PCS Voice CommandSM (see “Getting Started  
With Sprint PCS Voice Command” on page 119), you can use a voice  
dial tag to automatically dial a phone number in your Phone Book.  
(A voice dial tag is a command you record and use to place calls  
without using the keypad.) Your phone can store up to 25 voice dial  
tags.  
Voice tags are sensitive to background noise. Record them and make  
calls in a quiet environment. When recording a voice tag or making a  
call by saying a voice tag, hold the phone in the normal position  
near your ear. Very short names are not accepted. Use long names  
and avoid similar names for different numbers.  
You must say a voice command exactly as you did when you recorded it. This  
may be difficult in, for example, a noisy environment or during an emergency.  
You should not rely solely upon voice dialing in all circumstances.  
Note:  
Assigning a Voice Tag to a Phone Number  
To use voice-activated dialing, you must first assign a voice  
command (voice tag) to the number you wish to call.  
To assign a voice tag to a phone number:  
1. Press the down navigation key  
to display your Contacts list.  
2. Scroll to the contact to which you wish to assign a voice  
command and press Details. (The phone number associated  
with this contact is displayed.)  
3. Press Options, scroll to Add voice tag, and press Select.  
4. Press Start and speak the command clearly, as though you were  
speaking normally into the phone (for example, “Call Bill”).  
(The voice command icon  
is displayed.)  
5. Press Options to assign other features to this contact, or press  
to return to the standby mode.  
Be sure to record your voice comands in a quiet environment and without the  
aid of accessories (hands-free device) to avoid capturing unwanted sounds.  
Unwanted sounds may cause your phone not to recognize your command  
when you attempt to use voice dialing.  
Note:  
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Making a Call Using Voice-Activated Dialing  
To use a voice dial tag to call a phone number:  
1. Press and hold Contacts for two seconds. (“Speak now” is  
displayed on your screen, followed by a short tone.)  
2. Speak the voice command into your phone’s microphone as  
you originally assigned it. (When your phone recognizes the  
command, it replays your command and automatically dials  
the number.)  
Never attempt to use voice-activated dialing to place emergency  
(911) calls. During an emergency, the tone of your voice may be  
affected and unrecognized by your phone.  
Warning!  
Changing the Voice Dial Setup  
To change the voice dial setting for your phone:  
1. Press Contacts, scroll to Voice tags, and press Select.  
2. Scroll to an existing contact and press Options.  
3. Scroll to Change and press Select.  
4. Press Start and speak into the microphone.  
.
When you are finished speaking your voice tag, do not press Quit or your  
message will be erased.  
Note:  
Erasing a Voice Dial Tag  
To erase a voice tag:  
1. Press Contacts, scroll to Voice tags, and press Select.  
2. Scroll to an existing contact and press Options.  
3. Scroll to Delete and press Select.  
4. Press OK to confirm your choice.  
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Managing Voice Memos  
You can use your phone’s Voice Services to record brief memos to  
remind you of important events, phone numbers, or grocery list items.  
For more information on voice memos, see “Using Voice Memos”  
on page 87.  
Recording Voice Memos  
To record a voice memo:  
1. Press Menu, scroll to Organizer, and press Select.  
2. Scroll to Voice recorder and press Select.  
3. Scroll to Record and press Select.  
4. Record your voice memo, then press Stop.  
5. Enter the text for your recording and press OK.  
Your phone can store up to three minutes of memos.  
Note:  
Playing a Voice Memo  
To play the voice memos you have recorded:  
1. Press Menu, scroll to Organizer, and press Select.  
2. Scroll to Voice recorder and press Select.  
3. Scroll to Recordings list and press Select.  
4. Scroll to the voice memo you wish to hear, press Options, scroll  
to Playback, and press Select.  
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Section 2J  
Additional Features  
In This Section  
ࡗ
ࡗ
Using a Calling Card  
Playing Games  
Your Sprint PCS Voice Phone has lots of additional features. Let’s explore  
them here.  
Section 2J: Additional Features  
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Using a Calling Card  
If you use a calling card for long distance calls, you can program the  
calling card into your phone. A Calling Card is a card with an  
account number supplied by your long distance service provider  
that allows you to place calls and have the long distance charges  
automatically charged to your account.  
To set up a calling card:  
1. From the standby mode, press Menu, scroll to Settings, and  
press Select.  
2. Scroll to Call settings and press Select.  
3. Scroll to Calling card and press Select.  
4. Enter your lock code and press OK.  
5. Scroll to Card A (or another card), press Options, scroll to Edit,  
and press OK.  
6. Scroll to Card name and press Select.  
7. In the Card name: box, type in the name of the calling card,  
then press OK.  
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Creating Dialing Instructions  
The service provider of your Calling Card account requires a specific  
sequence of numbers to be dialed before your call is completed.  
Dialing sequence sets up the needed format.  
To create dialing instructions:  
1. From the standby mode, press Menu, scroll to Settings, and  
press Select.  
- or -  
From Step 6 above, skip to Step 5 below.  
2. Scroll to Call settings, press Select, scroll to Calling card, and  
press Select.  
3. Enter your security code and press OK.  
4. Scroll to Card A (or another card), press Options, scroll to Edit,  
and press OK.  
5. Scroll to Dialing sequence and press Select.  
6. Scroll to Access no. + phone no. + card no. (or other dialing  
sequence required by that account provider) and press Select.  
7. Enter the first required number and press OK.  
8. Enter the next required number and press OK to save. (The  
phone number, phone no., is selected when you actually make a  
call using this Calling Card account.)  
Placing a Calling Card Call  
After setting up the Calling Card and its dialing instructions, you are  
ready to place a phone call using your Calling Card.  
To use your calling card account:  
1. From the Calling card menu, select a calling card from the list  
and press Options.  
2. Scroll to Select and press OK. (A “Card ready for use” message is  
displayed.)  
3. Enter the phone number you want to call and press and hold  
for a few seconds until Card call... is displayed.  
4. When you hear a tone or system message, press OK.  
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Playing Games  
You can play a variety of entertaining and graphically-rich games on  
your Sprint PCS Voice Phone.  
Playing Games  
To play a game on your Sprint PCS Phone:  
1. From the standby mode, press Menu, scroll to Games, and press  
Select.  
2. Scroll to Select game and press Select. (A list of games displays.)  
3. Scroll the list to select a game, press Options, scroll to Open, and  
press Select. (The game opens.)  
4. To understand how to play the game, scroll to Instructions and  
press Select. (An explanation of how to play the game displays.  
Use the navigation keys to scroll through your instructions and  
press Back to return to the previous screen.)  
5. To begin a game, scroll to New game and press Select.  
To quit a game:  
ᮣ When you are finished playing, press  
.
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Section 3  
Sprint PCS Service Features  
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Section 3A  
Sprint PCS Service Features: The Basics  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Using Voicemail  
Using SMS Text Messaging  
Using Caller ID  
Responding to Call Waiting  
Making a Three-Way Call  
Using Call Forwarding  
Now that you’ve mastered your phone’s fundamentals, it’s time to explore  
the calling features that enhance your Sprint PCS Service. This section  
outlines your basic Sprint PCS Service features.  
Section 3A: Sprint PCS Service Features - The Basics  
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Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your Sprint PCS Voice Phone are  
automatically transferred to your voicemail, even if your phone is in  
use or turned off. Therefore, you will want to set up your Sprint PCS  
Voicemail and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. Press and hold  
for two seconds.  
2. Follow the system prompts to:  
Ⅲ Create your pass code.  
Ⅲ Record your greeting.  
Ⅲ Record your name announcement.  
Ⅲ Choose whether to activate One-Touch Message Access  
(a feature that lets you access messages simply by pressing  
one key, bypassing the need for you to enter your pass code).  
The voicemail setup process may vary in certain Affiliate areas.  
Note:  
Voicemail Notification  
There are several ways your Sprint PCS Voice Phone alerts you of a  
new message:  
ⅷ
ⅷ
ⅷ
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By displaying  
at the top of your screen.  
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New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts you and  
prompts you to call your voicemail.  
To call your voicemail:  
1. Press and hold  
2. As soon as you hear your own greeting message, press and  
hold . (You will be prompted to enter your pass code.  
.
Follow the prompts.)  
You can also press Listen when you receive notification of new  
voicemail messages.  
Tip:  
When the phone is turned on, and an incoming call was missed,  
“New voice message” is displayed on your screen.  
To display your missed calls:  
ᮣ Press Listen.  
When you are roaming off the Sprint Nationwide PCS Network, you  
may not receive notification of new voicemail messages. It is  
recommended that you periodically check your voicemail by dialing  
1 + area code + your Sprint PCS Phone Number. When your  
Important:  
voicemail answers, press  
and enter your pass code. You will  
be charged roaming rates when accessing voicemail while roaming  
off the Sprint Nationwide PCS Network.  
Your phone accepts messages even when it is turned off. However, you  
are only notified of new messages when your phone is turned on and you  
are in a Sprint PCS Service Area.  
Note:  
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Retrieving Your Voicemail Messages  
You can review your messages directly from your Sprint PCS Voice  
Phone or from any other touch-tone phone. To dial from your phone,  
you can either speed dial your voicemail or use the menu keys.  
Using One-Touch Message Access  
ᮣ Press and hold  
for two seconds. (Follow the system  
prompts.)  
You are charged for airtime minutes when you are accessing your  
voicemail from your Sprint PCS Voice Phone.  
Note:  
Using a Phone Other Than Your Sprint PCS Phone to Access  
Messages  
1. Dial your Sprint PCS Phone Number.  
2. When your voicemail answers, press  
.
3. Enter your pass code.  
When you call into voicemail you first hear the header information (date,  
time, and sender information) for the message. To skip directly to the  
message, press 4 during the header.  
Tip:  
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Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening to  
voicemail messages. For further details and menu options, see  
“Voicemail Menu Key” on page 109.  
Date/Time Send Reply Advance  
Replay  
Erase  
Rewind  
Call Back  
Help  
Forward  
Save  
Cancel  
Skip  
Voicemail Options  
Your Sprint PCS Voice Phone offers several options for organizing  
and accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail box  
helps you navigate through the voicemail system more quickly by  
shortening the voice prompts you hear at each level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your voicemail  
box contains any new or saved messages, press  
the main voicemail menu.)  
to access  
2. Press  
to change your Personal Options, following the  
system prompts.  
3. Press  
for Expert Mode.  
4. Press  
to turn Expert Mode on or off.  
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Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to 20 customers.  
1. Press and hold  
to access your voicemail. (If your voicemail  
box contains any new or saved messages, press  
the main voicemail menu.)  
to access  
2. Press  
to change your Personal Options, following the  
system prompts.  
3. Press  
for Administrative Options.  
for Group Distribution Lists.  
4. Press  
5. Follow the voice prompts to create, edit, rename, or delete  
group lists.  
Sprint PCS Callback  
Return a call after listening to a message without disconnecting  
from voicemail.  
ᮣ Press  
after listening to a message. (Once the call is  
complete, you’re returned to the voicemail main menu.)  
Voicemail-to-Voicemail Message  
Record and send a voice message to other Sprint PCS Voicemail  
users.  
1. From the main voicemail menu, press  
to send a message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your voice  
message.  
Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other Sprint PCS  
Voicemail user.  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your reply.  
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Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,” to other  
Sprint PCS Voicemail users.  
1. After listening to a message, press  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction and  
forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been listened to  
when you send, forward, or reply to other Sprint PCS users.  
1. After you have recorded a message, press  
to indicate you  
are satisfied with the message you recorded.  
2. Press  
to mark receipt requested.  
3. Press  
to send your voicemail message.  
Continue Recording  
When leaving a voice message, you can choose to continue  
recording even after you’ve stopped.  
ᮣ Press  
to continue recording. (Pressing  
indicates you  
are satisfied with the message you recorded.)  
Extended Absence Greeting  
When your phone is turned off or you are off the Sprint Nationwide  
PCS Network for an extended period, this greeting can be played  
instead of your normal personal greeting.  
1. From the main voicemail menu, press  
for Personal  
Options.  
2. Press  
for Greetings.  
to record an Extended Absence Greeting.  
3. Press  
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Voicemail Menu Key  
Following the prompts on the voicemail system, you can use your  
keypad to navigate through the following voicemail menu.  
Listen  
Date/Time  
Send Reply  
Advance  
Replay  
Rewind  
Forward Message  
Erase  
Callback  
Save  
Options  
Send a Message  
Personal Options  
Notification Options  
Phone Notification  
Numeric Paging to a Sprint PCS Phone  
Return to Previous Menu  
Administrative Options  
Skip Passcode  
Autoplay  
Message Date & Time On/Off  
Change Passcode  
Group Distribution List  
Return to Previous Menu  
Greetings  
Personal Greetings  
Recorded Name Announcement  
Extended Absence Greeting  
Return to Previous Menu  
Expert Mode On/Off  
Place a Call  
Exit  
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Using SMS Text Messaging  
With SMS Text Messaging, you can use a person’s wireless phone  
number to send instant text messages from your Sprint PCS Phone to  
their messaging-ready phone – and they can send messages to you.  
When you receive a new message, it will automatically display on  
your phone’s screen.  
In addition, SMS Text Messaging includes a variety of pre-set  
templates, such as “I’m running late, I’m on my way,” that make  
composing messages fast and easy. You can also customize your own  
templates (up to 100 characters) from your Sprint PCS Phone or at  
www.sprintpcs.com.  
When sending messages, your phone may display the words “Message  
Sent”. This is an indication that the message has been sent by your  
phone to the message center number programmed into your phone. This  
is not an indication that the message has been received at the intended  
destination. For more details about messaging services, check with your  
service provider.  
Note:  
Composing SMS Text Messages  
To compose an SMS Text message:  
1. From the standby mode, press Menu, scroll to Messaging, and  
press Select.  
2. Scroll to Messages and press Select.  
To access the Messages menu quickly, press the left scroll key.  
Tip:  
3. Select Create Message and select the entry method you prefer:  
Ⅲ Add Number to use the keypad to enter the wireless phone.  
number of the person to whom you wish to send a  
message.  
Ⅲ
Add email to enter the recipient’s email address.  
4. Enter the recipient’s phone number or e-mail address  
and press OK.  
5. Press Options.  
6. Select Enter Text and compose a message or use the template  
messages.  
Ⅲ To type a message, use your keypad to enter your message.  
(See “Entering Text” on page 29.)  
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Ⅲ To use a template message, select Options, select Use  
template, highlight your desired message, and press Select.  
7. Review your message, select Options, and select Send.  
Accessing SMS Text Messages  
To read an SMS Text message:  
ᮣ When you receive a text message, it will automatically appear  
on your phone’s main display screen. Use your navigation key  
to scroll down and view the entire message.  
To reply to an SMS Text message:  
1. While the message is open, select Reply (left softkey).  
2. Compose your reply or use a message template.  
Ⅲ To type a message, use your keypad to enter your message.  
(See “Entering Text” on page 29.)  
Ⅲ To use a template message, select Options, select Use  
template, highlight your desired message, and press Select.  
3. Review your message, select Options, and select Send.  
Using Template Messages  
Template messages make sending text messages to your friends,  
family, and co-workers easier than ever.  
To add and/or edit templates:  
1. From the standby mode, press Menu, scroll to Messaging, and  
press Select.  
2. Scroll to Messages and press Select.  
3. Scroll to Templates and press Select.  
4. Highlight the message you wish to edit and press Select.  
5. Press Options and select Edit.  
6. Enter your new message or changes and press Options.  
7. Select Save Message and select Templates. You can choose  
tosave the new message or replace the original message.  
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Message Folders  
Incoming text messages are stored in folders in your phone’s  
Messaging menu. You may add your own folders or use the phone’s  
default folders.  
To add a new folder:  
1. From the standby mode, press Menu, scroll to Messaging, and  
press Select.  
2. Scroll to Messages and press Select.  
3. Scroll to My folders and press Select. (If there are no folders,  
the message “(empty)” displays.)  
4. Press Options, scroll to Add folder, press Select, type a name for  
the folder, and press OK.  
To edit a folder name:  
1. From the standby mode, press Menu, scroll to Messaging, and  
press Select.  
2. Scroll to Messages and press Select.  
3. Scroll to My folders and press Select.  
4. Scroll to the folder and press Options.  
5. Scroll to Rename folder and press Select.  
6. Modify the folder name and press OK.  
Erasing Messages  
To erase messages:  
1. From the standby mode, press Menu, scroll to Messaging, and  
press Select.  
2. Select Messages.  
3. Select Delete messages.  
4. Scroll to select one of the following categories:  
Ⅲ All  
Ⅲ All read  
Ⅲ All unread  
Ⅲ Inbox‘  
Ⅲ Sent items  
Ⅲ Archive  
Ⅲ (folder name you created)  
5. Press Select to delete the category and press OK to confirm  
your decision.  
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Using Caller ID  
Caller ID allows people to identify a caller before answering the  
phone by displaying the number of the incoming call. If you do not  
want your number displayed when you make a call, just follow these  
easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press  
.
.
To permanently block your number, call Sprint Customer Service.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you of incoming calls by  
sounding two beeps. Your phone’s screen informs you that another  
call is coming in and displays the caller’s phone number (if it is  
available and you are in digital mode).  
To respond to an incoming call while you’re on a call:  
1. Press  
. (This puts the first caller on hold and answers the  
second call.)  
2. To switch back to the first caller, press  
again.  
– or –  
Press to end your first call, then press to answer the  
incoming call.  
For those calls where you don’t want to be interrupted, you can  
Tip:  
temporarily disable Call Waiting by pressing  
placing your call. Call Waiting is automatically reactivated once you  
end the call.  
before  
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Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the same  
time. When using this feature, the normal airtime rates will be  
charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a phone number you wish to call and press  
. (The  
number is dialed.)  
2. Once you have established the connection, press Options,  
scroll to Three-way call, and press Select.  
3. Dial the second number you wish to call and press  
.
4. When you’re connected to the second party, press  
again  
to begin your three-way call.  
If one of the people you called hangs up during your call, you and  
the remaining caller stay connected. If you initiated the call and are  
the first to hang up, all three callers are disconnected.  
You can also begin a Three-Way Call by displaying a phone number stored  
in your Phone Book or Call Logs. To call the third party, press  
Tip:  
.
Call Waiting and Three-Way Calling are not available while roaming off  
the Sprint Nationwide PCS Network.  
Note:  
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Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to another  
phone number – even when your phone is turned off. You can  
continue to make calls from your phone when Call Forwarding  
is activated.  
To activate Call Forwarding:  
1. Press  
and enter the area code and phone number  
to which your future calls should be forwarded.  
2. Press  
. (You will see a message and hear a tone to confirm  
the activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
2. Press  
. (You will see a message and hear a tone to confirm  
the deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
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Section 3B  
Sprint PCS Voice CommandSM  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
Getting Started With Sprint PCS Voice Command  
Creating Your Own Address Book  
Making a Call With Sprint PCS Voice Command  
Accessing Information Using Sprint PCS Voice Command  
With Sprint, the first wireless provider to offer innovative Sprint PCS Voice  
Command technology, reaching your friends, family, and co-workers has  
never been easier – especially when you’re on the go. You can even listen  
to Web-based information such as news, stock quotes, weather, sports,  
and much more. Your voice does it all with Sprint PCS Voice  
Command.  
This section outlines the Sprint PCS Voice Command service.  
Section 3B: Sprint PCS Voice Command  
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Getting Started With Sprint PCS  
Voice Command  
With Sprint PCS Voice Command:  
ⅷ
ⅷ
ⅷ
You can store all your contacts’ phone numbers, so you can  
simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book—even if you don’t  
remember their phone number.  
It’s Easy to Get Started  
ᮣ Just dial  
from your Sprint PCS Voice Phone to  
contact Sprint Customer Service to order and activate  
Sprint PCS Voice Command. There is a monthly charge for  
Sprint PCS Voice Command.  
Section 3B: Sprint PCS Voice Command  
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Creating Your Own Address Book  
You can program up to 250 names into your personal address book,  
with each name having up to five phone numbers. That’s up to 1250  
phone numbers, and with the advanced technology of Sprint PCS  
Voice Command, you can have instant access to all of them.  
There are four ways to update your address book:  
ⅷ
Use Voice Recordings. Simply dial  
and say, “Add name.”  
You will then be asked to say the name and number you want to  
add to your personal address book. Your address book can store  
up to 20 voice recorded names at once.  
ⅷ
ⅷ
On the Web. With your PC, go to www.talk.sprintpcs.com to receive a  
fully functional Web-based address book to create and update  
your contacts.  
Use an Existing Address Book. Automatically merge address books  
from desktop software applications with Sprint SyncSM Services for  
no additional charge. Simply click on the “Click to synchronize”  
button within your Sprint PCS Voice Command personal address  
book at www.talk.sprintpcs.com.  
ⅷ
Call Directory Assistance. If you don’t have a computer or  
Internet access handy, you can have Sprint PCS Directory  
Assistance look up phone numbers for you and automatically add  
them to your address book. Just say “Call operator” and we’ll add  
two names and numbers to your address book for our standard  
directory assistance charge.  
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MakingaCallWithSprintPCSVoiceCommand  
To make a call with Sprint PCS Voice Command:  
1. Press  
and create your address book once you’ve  
signed up for Sprint PCS Voice Command. (You’ll hear a tone  
followed by the prompt “Ready.”)  
2. After the “Ready” prompt, simply say, in a natural voice,  
“Call” and the name of the person or the number you’d  
like to call. (For example, you can say, “Call Jane Smith at  
work,” “Call John Baker on the mobile phone,” “Call 555-1234,”  
or “Call Bob Miller.”)  
3. Your request will be repeated and you will be asked to verify.  
Say “Yes” to call the number or person. (The number will  
automatically be dialed.)  
- or -  
Say “No” if you wish to cancel.  
Keep in mind that Sprint PCS Voice Command recognizes not only your  
voice, but any voice, so that others can experience the same  
convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint PCS Voice Command, including a  
list of recognized commands and an interactive tutorial, visit  
www.talk.sprintpcs.com.  
Section 3B: Sprint PCS Voice Command  
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Accessing Information Using Sprint  
PCS Voice Command  
To access information using Sprint PCS Voice Command:  
1. Press  
.
2. Say “Call the Web.” (To access, listen to and respond to email,  
once email has been set up, say “Call My Email.”)  
3. Choose from a listing of information categories like news,  
weather, sports, and more.  
Sprint PCS Voice Command is not available while roaming off the  
Sprint Nationwide PCS Network.  
Note:  
Section 3B: Sprint PCS Voice Command  
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Section 4  
Safety and Warranty  
Information  
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Section 4A  
Safety  
In This Section  
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
ࡗ
Getting the Most Out of Your Reception  
Maintaining Safe Use of and Access to Your Phone  
Caring for the Battery  
Acknowledging Special Precautions and the FCC Notice  
Consumer Information on Wireless Phones  
Owner’s Record  
User’s Guide Proprietary Notice  
Accessibility Information  
Part of getting the most out of your Sprint PCS Voice Phone is learning  
how the phone works and how to care for it. This section outlines  
performance and safety guidelines that help you understand the basic  
features of your phone’s operation.  
Section 4A: Safety Guidelines  
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Getting the Most Out of Your Reception  
Keeping Tabs on Signal Strength  
The quality of each call you make or receive depends on the signal strength in your  
area. Your phone informs you of the current signal strength by displaying a number of  
bars next to the signal strength icon. The more bars displayed, the stronger the signal.  
If you’re inside a building, being near a window may give you better reception.  
Understanding the Power Save Feature  
If your phone is unable to find a signal after 15 minutes of searching, a Power Save  
feature is automatically activated. If your phone is active, it periodically rechecks  
service availability; you can also check it yourself by pressing any key. Anytime the  
Power Save feature is activated, a message is displayed on the screen. When a signal is  
found, your phone returns to standby mode.  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned on, it  
receives and transmits radiofrequency (RF) signals. When you use your phone, the  
system handling your call controls the power level. This power can range from  
0.00001 watts to 0.373 watts in digital mode, depending upon in which band your  
phone operates.  
Knowing Radiofrequency Safety  
The design of your Sprint PCS Voice Phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the  
American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard  
for safety levels with respect to human exposure to RF signals. More than 120  
scientists, engineers and physicians from universities, government health agencies  
and industries developed this updated standard after reviewing the available body of  
research. In 1993, the Federal Communications Commission (FCC) adopted this  
updated standard in a regulation. In August 1996, the FCC adopted hybrid standard  
consisting of the existing ANSI/IEEE standard and the guidelines published by the  
National Council of Radiation Protection and Measurements (NCRP).  
Maintaining Your Phone’s Peak Performance  
There are several simple guidelines to operating your phone properly and maintaining  
safe, satisfactory service.  
ⅷ
Speak directly into the mouthpiece.  
ⅷ
Avoid exposing your phone and accessories to rain or liquid spills. If your  
phone does get wet, immediately turn the power off, remove the battery, and  
dry thoroughly.  
ⅷ
ⅷ
For optimal performance, store and use your phone between a temperature  
range of 23ºF and 140ºF (-5ºC and 60ºC).  
Do not use or store your phone in dusty, dirty areas. Its moving parts and  
electronic components can be damaged.  
ⅷ
ⅷ
Do not attempt to open your phone other than as instructed in this guide.  
Do not drop, knock or shake your phone. Rough handling can break internal  
circuit boards and fine mechanics.  
ⅷ
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean your  
phone.  
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ⅷ
ⅷ
Do not paint your phone. Paint can clog the moving parts and prevent proper  
operation.  
Use only the supplied or an approved replacement antenna. Unauthorized  
antennas, modifications, or attachments could damage the phone and may violate  
regulations governing radio devices.  
For the best care of your phone, only Sprint authorized personnel should service  
your phone and accessories. Faulty service may void the warranty.  
Note:  
Maintaining Safe Use of and Access to  
Your Phone  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS  
PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a hands-free  
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.  
Remember that safety always comes first. Obey all local laws.  
When using your phone in the car:  
ⅷ
ⅷ
ⅷ
ⅷ
Get to know your phone and its features, such as speed dial and redial.  
When available, use a hands-free device.  
Position your phone within easy reach.  
Let the person you are speaking to know you are driving; if necessary,  
suspend the call in heavy traffic or hazardous weather conditions.  
ⅷ
ⅷ
Do not take notes or look up phone numbers while driving.  
Dial sensibly and assess the traffic; if possible, place calls when stationary or  
before pulling into traffic.  
ⅷ
Do not engage in stressful or emotional conversations that may divert your  
attention from the road.  
ⅷ
ⅷ
ⅷ
Dial 911 to report serious emergencies. It’s free from your wireless phone.  
Use your phone to help others in emergencies.  
Call roadside assistance or a special non-emergency wireless number  
when necessary.  
Purchase an optional hands-free car kit at your local Sprint Store, or call the  
Sprint PCS Accessory HotlineSM at 1-800-974-2221 or by dialing # 2 2 2 on your  
Sprint PCS Voice Phone.  
Tip:  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special regulations in a  
given area. Turn your phone off in areas where use is forbidden or when it may cause  
interference or danger.  
Magnetic Materials  
Parts of the device are magnetic. Metallic materials may be attracted to the device, and  
persons with a hearing aid should not hold the device to the ear with the hearing aid.  
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Always secure the device in its holder, because metallic materials may be attracted by  
the earpiece. Do not place credit cards or other magnetic storage media near the  
device, because information stored on them may be erased.  
Medical Devices  
Operation of any radio transmitting equipment, including wireless phones, may  
interfere with the functionality of inadequately protected medical devices. Consult a  
physician or the manufacturer of the medical device to determine if they are  
adequately shielded from external RF energy or if you have any questions. Switch off  
your phone in health care facilities when any regulations posted in these areas instruct  
you to do so. Hospitals or health care facilities may be using equipment that could be  
sensitive to external RF energy  
Pacemakers  
Pacemaker manufacturers recommend a distance of 15.3 cm be maintained between a  
hand-held wireless phone and a pacemaker to avoid interference with the pacemaker.  
These recommendations are consistent with independent research and  
recommendations of Wireless Technology Research.  
Persons with pacemakers:  
ⅷ
Should always keep the phone at least 15.3 cm from their pacemaker when  
the phone is turned on  
ⅷ
ⅷ
Should not carry the phone in a breast pocket  
Should use the ear opposite the pacemaker to minimize the potential for  
interference  
ⅷ
Should turn off the phone immediately if there is any reason to suspect that  
interference is taking place  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radiofrequency (RF) signals.  
However, RF signals from wireless phones may affect inadequately shielded electronic  
equipment.  
RF signals may affect improperly installed or inadequately shielded electronic  
operating systems and/or entertainment systems in motor vehicles. Check with the  
manufacturer or their representative to determine if these systems are adequately  
shielded from external RF signals. Also check with the manufacturer regarding any  
equipment that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as pacemakers and  
hearing aids, to determine if they are adequately shielded from external RF signals.  
Always turn off the phone in health care facilities and request permission before  
using the phone near medical equipment.  
Note:  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible interference  
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations  
require you to have permission from a crew member to use your phone while the  
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit  
using your phone while the plane is in the air. Follow all restrictions.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off when in a blasting  
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area or in other areas with signs indicating two-way radios should be turned off.  
Construction crews often use remote-control RF devices to set off explosives.  
Turn your phone off when you're in any area that has a potentially explosive  
atmosphere. Although it's rare, your phone and accessories could generate sparks.  
Sparks can cause an explosion or fire, resulting in bodily injury or even death. These  
areas are often, but not always, clearly marked. They include:  
ⅷ
ⅷ
ⅷ
ⅷ
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain, dust, or  
metal powders.  
ⅷ
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Never transport or store flammable gas, liquid, or explosives in the compartment of  
your vehicle that contains your phone or accessories.  
Note:  
Water Resistance  
Your phone is not water-resistant. Keep it dry.  
Backup Copies  
Remember to make back-up copies or keep a written record of all important  
information stored in your phone.  
Connecting to Other Devices  
When connecting to any other device, read its user guide for detailed safety  
instructions. Do not connect incompatible devices.  
Accessories and Batteries  
Use only approved accessories and batteries. Do not connect incompatible products.  
Qualified Service  
Only qualified personnel may install or repair this product.  
Emergency Calls  
Ensure the phone is switched on and in service. Press  
as many times as  
needed to clear the display and return to the main screen. Key in the emergency  
number, then press  
permission to do so.  
. Give your location. Do not end the call until given  
Restricting Children’s Access to your Phone  
Your Sprint PCS Phone is not a toy. Children should not be allowed to play with it  
because they could hurt themselves and others, damage the phone or make calls that  
increase your phone bill.  
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126  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s performance.  
ⅷ
Use only batteries and chargers approved by the phone manufacturer (for  
example, Nokia LCH-12, or the Nokia ACP-12). These chargers are designed to  
maximize battery life. Using other batteries or chargers voids your warranty  
and may cause damage. Do not connect incompatible products.  
ⅷ
In order to avoid damage, only charge the battery in temperatures that  
range from 32ºF to 113ºF (0ºC to 45ºC).  
ⅷ
ⅷ
Don’t use the battery charger in direct sunlight or in high humidity areas,  
such as the bathroom.  
Never dispose of the battery by incineration. Dispose of batteries according  
to local regulations (for example, recycling). Do not dispose of batteries in  
household waste. Do not dispose of batteries in a fire.  
ⅷ
ⅷ
ⅷ
ⅷ
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long period of time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs replacing.  
ⅷ
Don’t store the battery in high temperature areas for long periods of time. It’s  
best to store the battery in temperatures that range from 32º F to 104º F (0º C  
to 40º C). A phone with a hot or cold battery may temporarily not work, even  
when the battery is fully charged. Battery performance is particularly limited  
in temperatures well below freezing  
ⅷ
Do not short-circuit the battery. Accidental short-circuiting can occur when a  
metallic object (coin, clip, or pen) causes direct connection of the positive  
(+) and negative (-) terminals (metal contacts) of the battery, such as when  
you carry a spare battery in your pocket or purse. Short-circuiting the  
terminals may damage the battery or the connecting object.  
Disposal of Lithium Ion (Li-Ion) Batteries  
For safe disposal options of your Li-Ion batteries, contact your nearest Sprint-  
authorized service center.  
Special Note: Be sure to dispose of your battery properly. In some areas, the  
disposal of batteries in household or business trash may be prohibited.  
For safety, do not handle a damaged or leaking Li-Ion battery.  
Note:  
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Acknowledging Special Precautions and the  
FCC Notice  
FCC Notice  
This phone may cause TV or radio interference if used in close proximity to receiving  
equipment. The FCC can require you to stop using the phone if such interference  
cannot be eliminated.  
Vehicles using liquefied petroleum gas (propane or butane) must comply with the  
National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the  
National Fire Protections Association, One Batterymarch Park, Quincy, MA 02269,  
Attn.: Publication Sales Division.  
Cautions  
Any changes or modifications to your phone not expressly approved in this document  
could void your warranty for this equipment and void your authority to operate this  
equipment. Only use approved batteries and chargers. The use of any unauthorized  
accessories may be dangerous and void the phone warranty if said accessories cause  
damage or a defect to the phone.  
Although your phone is quite sturdy, it is a complex piece of equipment and can be  
broken. Avoid dropping, hitting, bending or sitting on it.  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on  
your body, use the Sprint approved carrying case, holster, or belt clip that contains no  
metal and positions the handset a minimum of 7/8 inch (2.2 centimeters) from the  
body. If you do not use a body-worn accessory, ensure the antenna is at least 7/8 inch  
(2.2 centimeters) from your body when transmitting.  
Use of non-Sprint approved accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, visit the FCC Website at www.fcc.gov.  
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Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy absorbed by  
the user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring and  
calculation process. It does not represent how much RF the phone emits. All phone  
models are tested at their highest value in strict laboratory settings. But when in  
operation, the SAR of a phone can be substantially less than the level reported to the  
FCC. This is because of a variety of factors including its proximity to a base station  
antenna, phone design and other factors. What is important to remember is that each  
phone meets strict federal guidelines. Variations in SARs do not represent a variation  
in safety.  
All phones must meet the federal standard, which incorporates a substantial margin of  
safety. As stated above, variations in SAR values between different model phones do  
not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg  
are considered safe for use by the public.  
The highest reported SAR values of the V-6016i by Nokia are:  
Amps mode (Part 22):  
Head: 1.28 W/kg; Body-worn: 1.00 W/kg  
Cell mode (Part 22):  
Head: 1.14 W/kg; Body-worn: 0.91 W/kg  
PCS mode (Part 24):  
Head: 1.28 W/kg; Body-worn: 0.46 W/kg  
For body-worn operation, position the phone at least 7/8 inch (2.2 centimeters) away  
from your body.  
FCC Radiofrequency Emission  
This phone meets the FCC Radiofrequency Emission Guidelines.  
FCC ID number: QMNRH-27. More information on the phone's SAR can be found  
from the following FCC Website: http://www.fcc.gov/oet/fccid.  
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Consumer Information on Wireless Phones  
(The following information comes from a consumer information Website  
jointly sponsored by the U.S. Food and Drug Administration (FDA) and the  
Federal Communications Commission (FCC), entitled “Cell Phone Facts:  
Consumer Information on Wireless Phones.” The information reproduced  
herein is dated July 29, 2003. For further updates, please visit the Website:  
http://www.fda.gov/cellphones/qa.html.)  
What is radiofrequency energy (RF)?  
Radiofrequency (RF) energy is another name for radio waves. It is one form of  
electromagnetic energy that makes up the electromagnetic spectrum. Some of  
the other forms of energy in the electromagnetic spectrum are gamma rays, x-  
rays and light. Electromagnetic energy (or electromagnetic radiation) consists  
of waves of electric and magnetic energy moving together (radiating) through  
space. The area where these waves are found is called an electromagnetic field.  
Radio waves are created due to the movement of electrical charges in antennas.  
As they are created, these waves radiate away from the antenna. All  
electromagnetic waves travel at the speed of light. The major differences  
between the different types of waves are the distances covered by one cycle of  
the wave and the number of waves that pass a certain point during a set time  
period. The wavelength is the distance covered by one cycle of a wave. The  
frequency is the number of waves passing a given point in one second. For any  
electromagnetic wave, the wavelength multiplied by the frequency equals the  
speed of light. The frequency of an RF signal is usually expressed in units called  
hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals one  
thousand waves per second, one megahertz (MHz) equals one million waves per  
second, and one gigahertz (GHz) equals one billion waves per second.  
RF energy includes waves with frequencies ranging from about 3000 waves per  
second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a  
subset of radio waves that have frequencies ranging from around 300 million  
waves per second (300 MHz) to three billion waves per second (3 GHz).  
How is radiofrequency energy used?  
Probably the most important use of RF energy is for telecommunications. Radio  
and TV broadcasting, wireless phones, pagers, cordless phones, police and fire  
department radios, point-to-point links and satellite communications all rely on  
RF energy.  
Other uses of RF energy include microwave ovens, radar, industrial heaters and  
sealers, and medical treatments. RF energy, especially at microwave  
frequencies, can heat water. Since most food has a high water content,  
microwaves can cook food quickly. Radar relies on RF energy to track cars and  
airplanes as well as for military applications. Industrial heaters and sealers use  
RF energy to mold plastic materials, glue wood products, seal leather items  
such as shoes and pocketbooks, and process food. Medical uses of RF energy  
include pacemaker monitoring and programming.  
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How is radiofrequency radiation measured?  
RF waves and RF fields have both electrical and magnetic components. It is  
often convenient to express the strength of the RF field in terms of each  
component. For example, the unit “volts per meter” (V/m) is used to measure  
the electric field strength, and the unit “amperes per meter” (A/m) is used to  
express the magnetic field strength. Another common way to characterize an  
RF field is by means of the power density. Power density is defined as power  
per unit area. For example, power density can be expressed in terms of  
milliwatts (one thousandth of a watt) per square centimeter (mW/cm2 or  
microwatts (one millionth of a watt) per square centimeter (µW/cm2).  
The quantity used to measure how much RF energy is actually absorbed by the  
body is called the Specific Absorption Rate or SAR. The SAR is a measure of the  
rate of absorption of RF energy. It is usually expressed in units of watts per  
kilogram (W/kg) or milliwatts per gram (mW/g).  
What biological effects can be caused by RF energy?  
The biological effects of radiofrequency energy should not be confused with  
the effects from other types of electromagnetic energy.  
Very high levels of electromagnetic energy, such as is found in X-rays and  
gamma rays can ionize biological tissues. Ionization is a process where  
electrons are stripped away from their normal locations in atoms and  
molecules. It can permanently damage biological tissues including DNA, the  
genetic material. Ionization only occurs with very high levels of  
electromagnetic energy such as X-rays and gamma rays. Often the term  
radiation is used when discussing ionizing radiation (such as that associated  
with nuclear power plants).  
The energy levels associated with radiofrequency energy, including both radio  
waves and microwaves, are not great enough to cause the ionization of atoms  
and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other  
types of non-ionizing radiation include visible light, infrared radiation (heat)  
and other forms of electromagnetic radiation with relatively low frequencies.  
Large amounts of RF energy can heat tissue. This can damage tissues and  
increase body temperatures. Two areas of the body, the eyes and the testes, are  
particularly vulnerable to RF heating because there is relatively little blood flow  
in them to carry away excess heat.  
The amount of RF radiation routinely encountered by the general public is too  
low to produce significant heating or increased body temperature. Still, some  
people have questions about the possible health effects of low levels of RF  
energy. It is generally agreed that further research is needed to determine what  
effects actually occur and whether they are dangerous to people. In the  
meantime, standards-setting organizations and government agencies are  
continuing to monitor the latest scientific findings to determine whether  
changes in safety limits are needed to protect human health.  
FDA, EPA and other US government agencies responsible for public health and  
safety have worked together and in connection with WHO to monitor  
developments and identify research needs related to RF biological effects.  
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What levels of RF energy are considered safe?  
Various organizations and countries have developed standards for exposure to  
radiofrequency energy. These standards recommend safe levels of exposure for  
both the general public and for workers. In the United States, the FCC has used  
safety guidelines for RF environmental exposure since 1985.  
The FCC guidelines for human exposure to RF electromagnetic fields are  
derived from the recommendations of two expert organizations, the National  
Council on Radiation Protection and Measurements (NCRP) and the Institute of  
Electrical and Electronics Engineers (IEEE). In both cases, the  
recommendations were developed by scientific and engineering experts drawn  
from industry, government, and academia after extensive reviews of the  
scientific literature related to the biological effects of RF energy.  
Many countries in Europe and elsewhere use exposure guidelines developed by  
the International Commission on Non-Ionizing Radiation Protection (ICNIRP).  
The ICNIRP safety limits are generally similar to those of the NCRP and IEEE,  
with a few exceptions. For example, ICNIRP recommends different exposure  
levels in the lower and upper frequency ranges and for localized exposure from  
certain products such as hand-held wireless telephones. Currently, the World  
Health Organization is working to provide a framework for international  
harmonization of RF safety standards.  
The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific  
Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold  
level of exposure at which harmful biological effects may occur. Exposure  
guidelines in terms of field strength, power density and localized SAR were  
then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP  
guidelines vary depending on the frequency of the RF exposure. This is due to  
the finding that whole-body human absorption of RF energy varies with the  
frequency of the RF signal. The most restrictive limits on whole-body exposure  
are in the frequency range of 30-300 MHz where the human body absorbs RF  
energy most efficiently. For products that only expose part of the body, such as  
wireless phones, exposure limits in terms of SAR only are specified.  
The exposure limits used by the FCC are expressed in terms of SAR, electric  
and magnetic field strength, and power density for transmitters operating at  
frequencies from 300 kHz to 100 GHz. The specific values can be found in two  
FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/  
bulletins/#56; http://www.fcc.gov/oet/info/documents/bulletins/#65.  
Why has the FCC adopted guidelines for RF exposure?  
The FCC authorizes and licenses products, transmitters, and facilities that  
generate RF and microwave radiation. It has jurisdiction over all transmitting  
services in the U.S. except those specifically operated by the Federal  
Government. While the FCC does not have the expertise to determine radiation  
exposure guidelines on its own, it does have the expertise and authority to  
recognize and adopt technically sound standards promulgated by other expert  
agencies and organizations, and has done so. (Our joint efforts with the FDA in  
developing this website is illustrative of the kind of inter-agency efforts and  
consultation we engage in regarding this health and safety issue.)  
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Under the National Environmental Policy Act of 1969 (NEPA), the FCC has  
certain responsibilities to consider whether its actions will significantly affect  
the quality of the human environment. Therefore, FCC approval and licensing  
of transmitters and facilities must be evaluated for significant impact on the  
environment. Human exposure to RF radiation emitted by FCC-regulated  
transmitters is one of several factors that must be considered in such  
environmental evaluations. In 1996, the FCC revised its guidelines for RF  
exposure as a result of a multi-year proceeding and as required by the  
Telecommunications Act of 1996.  
Radio and television broadcast stations, satellite-earth stations, experimental  
radio stations and certain wireless communication facilities are required to  
undergo routine evaluation for RF compliance when they submit an  
application to the FCC for construction or modification of a transmitting facility  
or renewal of a license. Failure to comply with the FCC's RF exposure  
guidelines could lead to the preparation of a formal Environmental Assessment,  
possible Environmental Impact Statement and eventual rejection of an  
application. Technical guidelines for evaluating compliance with the FCC  
RF safety requirements can be found in the FCC's OET Bulletin 65.  
http://www.fcc.gov/oet/info/documents/bulletins/#65.  
Low-powered, intermittent, or inaccessible RF transmitters and facilities are  
normally excluded from the requirement for routine evaluation for RF  
exposure. These exclusions are based on standard calculations and  
measurement data indicating that a transmitting station or equipment operating  
under the conditions prescribed is unlikely to cause exposures in excess of the  
guidelines under normal conditions of use. Such exclusions are not exclusions  
from compliance, but, rather, exclusions from routine evaluation. The FCC's  
policies on RF exposure and categorical exclusion can be found in Section  
1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].  
How can I obtain the Specific Absorption Rate (SAR) value for my  
wireless phone?  
The FCC requires that wireless phones sold in the United States demonstrate  
compliance with human exposure limits adopted by the FCC in 1996. The  
relative amount of RF energy absorbed in the head of a wireless telephone-user  
is given by the Specific Absorption Rate (SAR), as explained above. The FCC  
requires wireless phones to comply with a safety limit of 1.6 watts per kilogram  
(1.6 W/kg) in terms of SAR.  
Information on SAR for a specific phone model can be obtained for many  
recently manufactured phones using the FCC identification (ID) number for  
that model. The FCC ID number is usually printed somewhere on the case of  
the phone. Sometimes it may be necessary to remove the battery pack to find  
the number. Once you have the ID number, go to the following Web address:  
www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the  
FCC ID number. Type the FCC ID number exactly as requested (the Grantee  
Code is the first three characters, the Equipment Product Code is the rest of the  
FCC ID number). Then click on “Start Search.” The “Grant of Equipment  
Authorization” for your telephone should appear. Read through the grant for  
the section on “SAR Compliance,” “Certification of Compliance with FCC Rules  
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for RF Exposure” or similar language. This section should contain the value(s)  
for typical or maximum SAR for your phone.  
Phones and other products authorized since June 2, 2000, should have the  
maximum SAR levels noted directly on the “Grant of Equipment Authorization.”  
For phones and products authorized between about mid-1998 and June 2000,  
detailed information on SAR levels is typically found in the exhibits associated  
with the grant. Once a grant is accessed, the exhibits can be viewed by clicking  
on “View Exhibit.” Grants authorized prior to 1998 are not part of the electronic  
database but, rather, have been documented in the form of paper records.  
The FCC database does not list phones by model number. However, consumers  
may find SAR information from other sources as well. Some wireless phone  
manufacturers make SAR information available on their own Web sites. In addition,  
some non-government Web sites provide SARs for specific models of wireless  
phones. However, the FCC has not reviewed these sites and makes no guarantees  
of their accuracy. Finally, phones certified by the Cellular Telecommunications and  
Internet Association (CTIA) are required to provide SAR information to consumers  
in the instructional materials that come with the phones.  
Do hands-free kits for wireless phones reduce risks from exposure to  
RF emissions?  
Since there are no known risks from exposure to RF emissions from wireless  
phones, there is no reason to believe that hands-free kits reduce risks. Hands-  
free kits can be used with wireless phones for convenience and comfort. These  
systems reduce the absorption of RF energy in the head because the phone,  
which is the source of the RF emissions, will not be placed against the head.  
On the other hand, if the phone is mounted against the waist or other part of  
the body during use, then that part of the body will absorb more RF energy.  
Wireless phones marketed in the U.S. are required to meet safety requirements  
regardless of whether they are used against the head or against the body. Either  
configuration should result in compliance with the safety limit.  
Do wireless phone accessories that claim to shield the head from  
RF radiation work?  
Since there are no known risks from exposure to RF emissions from wireless  
phones, there is no reason to believe that accessories that claim to shield the  
head from those emissions reduce risks. Some products that claim to shield the  
user from RF absorption use special phone cases, while others involve nothing  
more than a metallic accessory attached to the phone. Studies have shown that  
these products generally do not work as advertised. Unlike “hand-free” kits,  
these so-called “shields” may interfere with proper operation of the phone. The  
phone may be forced to boost its power to compensate, leading to an increase  
in RF absorption. In February 2002, the Federal trade Commission (FTC)  
charged two companies that sold devices that claimed to protect wireless  
phone users from radiation with making false and unsubstantiated claims.  
According to FTC, these defendants lacked a reasonable basis to substantiate  
their claim.  
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What are wireless telephone base stations?  
Fixed antennas used for wireless telecommunications are referred to as cellular  
base stations, cell stations, PCS (“Personal Communications Service”) stations  
or telephone transmission towers. These base stations consist of antennas and  
electronic equipment. Because the antennas need to be high in the air, they are  
often located on towers, poles, water tanks, or rooftops. Typical heights for  
freestanding base station towers are 50-200 feet.  
Some base stations use antennas that look like poles, 10 to 15 feet in length, that  
are referred to as “omni-directional” antennas. These types of antennas are usually  
found in rural areas. In urban and suburban areas, wireless providers now more  
commonly use panel or sector antennas for their base stations. These antennas  
consist of rectangular panels, about 1 by 4 feet in dimension. The antennas are  
usually arranged in three groups of three antennas each. One antenna in each  
group is used to transmit signals to wireless phones, and the other two antennas in  
each group are used to receive signals from wireless phones.  
At any base station site, the amount of RF energy produced depends on the  
number of radio channels (transmitters) per antenna and the power of each  
transmitter. Typically, 21 channels per antenna sector are available. For a typical  
cell site using sector antennas, each of the three transmitting antennas could be  
connected to up to 21 transmitters for a total of 63 transmitters. However, it is  
unlikely that all of the transmitters would be transmitting at the same time.  
When omni-directional antennas are used, a cellular base station could  
theoretically use up to 96 transmitters, but this would be very unusual, and,  
once again, it is unlikely that all transmitters would be in operation  
simultaneously. Base stations used for PCS communications generally require  
fewer transmitters than those used for cellular radio transmissions, since PCS  
carriers usually have a higher density of base station antenna sites.  
Are wireless telephone base stations safe?  
The electromagnetic RF signals transmitted from base station antennas stations  
travel toward the horizon in relatively narrow paths. For example, the radiation  
pattern for an antenna array mounted on a tower can be likened to a thin  
pancake centered around the antenna system. The individual pattern for a  
single array of sector antennas is wedge-shaped, like a piece of pie. As with all  
forms of electromagnetic energy, the power decreases rapidly as one moves  
away from the antenna. Therefore, RF exposure on the ground is much less  
than exposure very close to the antenna and in the path of the transmitted  
radio signal. In fact, ground-level exposure from such antennas is typically  
thousands of times less than the exposure levels recommended as safe by  
expert organizations. So exposure to nearby residents would be well within  
safety margins.  
Cellular and PCS base stations in the United States are required to comply with  
limits for exposure recommended by expert organizations and endorsed by  
government agencies responsible for health and safety. Measurements made  
near cellular and PCS base station antennas mounted on towers have confirmed  
that ground-level exposures are typically thousands of times less than the  
exposure limits adopted by the FCC. In fact, in order to be exposed to levels at  
or near the FCC limits for cellular or PCS frequencies an individual would  
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essentially have to remain in the main transmitted radio signal (at the height of  
the antenna) and within a few feet from the antenna. This is, of course, very  
unlikely to occur.  
When cellular and PCS antennas are mounted on rooftops, RF levels on that roof  
or on others near by would probably be greater than those typically encountered  
on the ground. However, exposure levels approaching or exceeding safety  
guidelines should be encountered only very close to or directly in front of the  
antennas. In addition, for sector-type antennas, typically used for such rooftop  
base stations, RF levels to the side and in back of these antennas are insignificant.  
General guidelines on antenna installations and circumstances that might give  
rise to a concern about an facility's conformance with FCC regulations can be  
found in A Local Government Official's Guide to Transmitting Antenna RF  
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be  
accessed at: http://www.fcc.gov/oet/rfsafety.  
Who regulates exposure to radiation from microwave ovens, television  
sets and computer monitors?  
The Food and Drug Administration is responsible for protecting the public  
from harmful radiation emissions from these consumer products.  
Does the FCC routinely monitor radiofrequency radiation from antennas?  
The FCC does not have the resources or the personnel to routinely monitor the  
emissions for all the thousands of transmitters that are subject to FCC  
jurisdiction. However, the FCC does have measurement instrumentation for  
evaluating RF levels in areas that may be accessible to the public or to workers.  
If there is evidence for potential non-compliance with FCC exposure guidelines  
for a FCC-regulated facility, staff from the FCC's Office of Engineering and  
Technology or the FCC Enforcement Bureau can conduct and investigation,  
and, if appropriate, perform actual measurements. Circumstances that could  
give rise to a concern about an facility's conformance with FCC regulations can  
be found in A Local Government Official's Guide to Transmitting Antenna RF  
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be  
accessed at: http://www.fcc.gov/oet/rfsafety. Potential exposure problems should  
be brought to the FCC's attention by contacting the FCC RF Safety Program at:  
202-418-2464 or by email: [email protected]v.  
Does the FCC maintain a database that includes information on the location  
and technical parameters of all the transmitting towers it regulates?  
Each of the FCC Bureaus maintains its own licensing database system for the  
service(s) it regulates (e.g., television, cellular service, satellite earth stations.)  
The FCC issues two types of licenses: site specific and market based. In the  
case of site specific licensed facilities, technical operating information is  
collected from the licensee as part of the licensing process. However, in the  
case of market based licensing (e.g., PCS, cellular), the licensee is granted the  
authority to operate a radio communications system in a geographic area using  
as many facilities as are required, and the licensee is not required to provide the  
FCC with specific location and operating parameters of these facilities.  
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Information on site specific licensed facilities can be found the “General Menu  
Reports” (GenMen) at http://gullfoss2.fcc.gov/cgi-bin/ws.exe/genmen/index.hts.  
The various FCC Bureaus also publish on at least a weekly basis, bulk extracts  
of their licensing databases. Each licensing database has its own unique file  
structure. These extracts consist of multiple, very large files. The FCC's Office  
of Engineering and Technology (OET) maintains an index to these databases at  
http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various  
databases include frequency, state/county, latitude/longitude, call-sign and  
licensee name. For further information on the Commission's existing databases,  
you can contact Donald Campbell at [email protected] or 202-418-2405.  
Can local and state governmental bodies establish limits for  
RF exposure?  
Although some local and state governments have enacted rules and regulations  
about human exposure to RF energy in the past, the Telecommunications Act  
of 1996 requires the Federal Government to control human exposure to RF  
emissions. In particular, Section 704 of the Act states that, “No State or local  
government or instrumentality thereof may regulate the placement,  
construction, and modification of personal wireless service facilities on the  
basis of the environmental effects of radio frequency emissions to the extent  
that such facilities comply with the Commission's regulations concerning such  
emissions.” Further information on federal authority and FCC policy is available  
in a fact sheet from the FCC's Wireless Telecommunications Bureau at  
www.fcc.gov/wtb.  
Do wireless phones pose a health hazard?  
The available scientific evidence does not show that any health problems are  
associated with using wireless phones. There is no proof, however, that  
wireless phones are absolutely safe. Wireless phones emit low levels of  
radiofrequency energy (RF) in the microwave range while being used. They  
also emit very low levels of RF when in the stand-by mode. Whereas high levels  
of RF can produce health effects (by heating tissue), exposure to low level RF  
that does not produce heating effects causes no known adverse health effects.  
Many studies of low level RF exposures have not found any biological effects.  
Some studies have suggested that some biological effects may occur, but such  
findings have not been confirmed by additional research. In some cases, other  
researchers have had difficulty in reproducing those studies, or in determining  
the reasons for inconsistent results.  
What is FDA's role concerning the safety of wireless phones?  
Under the law, FDA does not review the safety of radiation-emitting consumer  
products such as wireless phones before they can be sold, as it does with new  
drugs or medical devices. However, the agency has authority to take action if  
wireless phones are shown to emit radiofrequency energy (RF) at a level that is  
hazardous to the user. In such a case, FDA could require the manufacturers of  
wireless phones to notify users of the health hazard and to repair, replace or  
recall the phones so that the hazard no longer exists.  
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Although the existing scientific data do not justify FDA regulatory actions,  
FDA has urged the wireless phone industry to take a number of steps,  
including the following:  
Ⅲ Support needed research into possible biological effects of RF of the  
type emitted by wireless phones;  
Ⅲ Design wireless phones in a way that minimizes any RF exposure to the  
user that is not necessary for device function; and  
Ⅲ Cooperate in providing users of wireless phones with the best possible  
information on possible effects of wireless phone use on human health  
FDA belongs to an interagency working group of the federal agencies that have  
responsibility for different aspects of RF safety to ensure coordinated efforts at  
the federal level. The following agencies belong to this working group:  
Ⅲ National Institute for Occupational Safety and Health  
Ⅲ Environmental Protection Agency  
Ⅲ Federal Communications Commission  
Ⅲ Occupational Safety and Health Administration  
Ⅲ National Telecommunications and Information Administration  
The National Institutes of Health participates in some interagency working  
group activities, as well.  
FDA shares regulatory responsibilities for wireless phones with the Federal  
Communications Commission (FCC). All phones that are sold in the United States  
must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA  
and other health agencies for safety questions about wireless phones.  
FCC also regulates the base stations that the wireless phone networks rely  
upon. While these base stations operate at higher power than do the wireless  
phones themselves, the RF exposures that people get from these base stations  
are typically thousands of times lower than those they can get from wireless  
phones. Base stations are thus not the primary subject of the safety questions  
discussed in this document.  
What kinds of phones are the subject of this update?  
The term “wireless phone” refers here to hand-held wireless phones with built-  
in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of  
wireless phones can expose the user to measurable radiofrequency energy (RF)  
because of the short distance between the phone and the user's head. These RF  
exposures are limited by Federal Communications Commission safety  
guidelines that were developed with the advice of FDA and other federal health  
and safety agencies. When the phone is located at greater distances from the  
user, the exposure to RF is drastically lower because a person's RF exposure  
decreases rapidly with increasing distance from the source. The so-called  
“cordless phones,” which have a base unit connected to the telephone wiring  
in a house, typically operate at far lower power levels, and thus produce RF  
exposures well within the FCC's compliance limits.  
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What are the results of the research done already?  
The research done thus far has produced conflicting results, and many studies  
have suffered from flaws in their research methods. Animal experiments  
investigating the effects of radiofrequency energy (RF) exposures characteristic  
of wireless phones have yielded conflicting results that often cannot be  
repeated in other laboratories. A few animal studies, however, have suggested  
that low levels of RF could accelerate the development of cancer in laboratory  
animals. However, many of the studies that showed increased tumor  
development used animals that had been genetically engineered or treated with  
cancer-causing chemicals so as to be pre-disposed to develop cancer in the  
absence of RF exposure. Other studies exposed the animals to RF for up to  
22 hours per day. These conditions are not similar to the conditions under  
which people use wireless phones, so we don't know with certainty what the  
results of such studies mean for human health.  
Three large epidemiology studies have been published since December 2000.  
Between them, the studies investigated any possible association between the  
use of wireless phones and primary brain cancer, glioma, meningioma, or  
acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other  
cancers. None of the studies demonstrated the existence of any harmful health  
effects from wireless phone RF exposures. However, none of the studies can  
answer questions about long-term exposures, since the average period of  
phone use in these studies was around three years.  
What research is needed to decide whether RF exposure from wireless  
phones poses a health risk?  
A combination of laboratory studies and epidemiological studies of people  
actually using wireless phones would provide some of the data that are needed.  
Lifetime animal exposure studies could be completed in a few years. However,  
very large numbers of animals would be needed to provide reliable proof of a  
cancer promoting effect if one exists. Epidemiological studies can provide data  
that is directly applicable to human populations, but 10 or more years' follow-  
up may be needed to provide answers about some health effects, such as  
cancer. This is because the interval between the time of exposure to a cancer-  
causing agent and the time tumors develop - if they do - may be many, many  
years. The interpretation of epidemiological studies is hampered by difficulties  
in measuring actual RF exposure during day-to-day use of wireless phones.  
Many factors affect this measurement, such as the angle at which the phone is  
held, or which model of phone is used.  
What is FDA doing to find out more about the possible health effects of  
wireless phone RF?  
FDA is working with the U.S. National Toxicology Program and with groups of  
investigators around the world to ensure that high priority animal studies are  
conducted to address important questions about the effects of exposure to  
radiofrequency energy (RF).  
FDA has been a leading participant in the World Health Organization  
International Electromagnetic Fields (EMF) Project since its inception in 1996.  
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An influential result of this work has been the development of a detailed  
agenda of research needs that has driven the establishment of new research  
programs around the world. The Project has also helped develop a series of  
public information documents on EMF issues.  
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a  
formal Cooperative Research and Development Agreement (CRADA) to do  
research on wireless phone safety. FDA provides the scientific oversight,  
obtaining input from experts in government, industry, and academic  
organizations. CTIA-funded research is conducted through contracts to  
independent investigators. The initial research will include both laboratory  
studies and studies of wireless phone users. The CRADA will also include a  
broad assessment of additional research needs in the context of the latest  
research developments around the world.  
What steps can I take to reduce my exposure to radiofrequency energy  
from my wireless phone?  
If there is a risk from these products--and at this point we do not know that  
there is--it is probably very small. But if you are concerned about avoiding even  
potential risks, you can take a few simple steps to minimize your exposure to  
radiofrequency energy (RF). Since time is a key factor in how much exposure a  
person receives, reducing the amount of time spent using a wireless phone will  
reduce RF exposure.  
Ⅲ If you must conduct extended conversations by wireless phone every  
day, you could place more distance between your body and the  
source of the RF, since the exposure level drops off dramatically with  
distance. For example, you could use a headset and carry the wireless  
phone away from your body or use a wireless phone connected to a  
remote antenna.  
Again, the scientific data do not demonstrate that wireless phones are harmful.  
But if you are concerned about the RF exposure from these products, you can  
use measures like those described above to reduce your RF exposure from  
wireless phone use.  
What about children using wireless phones?  
The scientific evidence does not show a danger to users of wireless phones,  
including children and teenagers. If you want to take steps to lower exposure  
to radiofrequency energy (RF), the measures described above would apply to  
children and teenagers using wireless phones. Reducing the time of wireless  
phone use and increasing the distance between the user and the RF source will  
reduce RF exposure.  
Some groups sponsored by other national governments have advised that children  
be discouraged from using wireless phones at all. For example, the government in  
the United Kingdom distributed leaflets containing such a recommendation in  
December 2000. They noted that no evidence exists that using a wireless phone  
causes brain tumors or other ill effects. Their recommendation to limit wireless  
phone use by children was strictly precautionary; it was not based on scientific  
evidence that any health hazard exists.  
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What about wireless phone interference with medical equipment?  
Radiofrequency energy (RF) from wireless phones can interact with some  
electronic devices. For this reason, FDA helped develop a detailed test method  
to measure electromagnetic interference (EMI) of implanted cardiac  
pacemakers and defibrillators from wireless telephones. This test method is  
now part of a standard sponsored by the Association for the Advancement of  
Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical  
device manufacturers, and many other groups, was completed in late 2000.  
This standard will allow manufacturers to ensure that cardiac pacemakers and  
defibrillators are safe from wireless phone EMI.  
FDA has tested hearing aids for interference from handheld wireless phones  
and helped develop a voluntary standard sponsored by the Institute of  
Electrical and Electronic Engineers (IEEE). This standard specifies test methods  
and performance requirements for hearing aids and wireless phones so that  
that no interference occurs when a person uses a “compatible” phone and a  
“compatible” hearing aid at the same time. This standard was approved by the  
IEEE in 2000.  
FDA continues to monitor the use of wireless phones for possible  
interactions with other medical devices. Should harmful interference be  
found to occur, FDA will conduct testing to assess the interference and  
work to resolve the problem.  
Which other federal agencies have responsibilities related to potential  
RF health effects?  
Certain agencies in the Federal Government have been involved in monitoring,  
researching or regulating issues related to human exposure to RF radiation.  
These agencies include the Food and Drug Administration (FDA), the  
Environmental Protection Agency (EPA), the Occupational Safety and Health  
Administration (OSHA), the National Institute for Occupational Safety and  
Health (NIOSH), the National Telecommunications and Information  
Administration (NTIA) and the Department of Defense (DOD).  
By authority of the Radiation Control for Health and Safety Act of 1968, the  
Center for Devices and Radiological Health (CDRH) of the FDA develops  
performance standards for the emission of radiation from electronic products  
including X-ray equipment, other medical devices, television sets, microwave  
ovens, laser products and sunlamps. The CDRH established a product  
performance standard for microwave ovens in 1971 limiting the amount of RF  
leakage from ovens. However, the CDRH has not adopted performance  
standards for other RF-emitting products. The FDA is, however, the lead federal  
health agency in monitoring the latest research developments and advising  
other agencies with respect to the safety of RF-emitting products used by the  
public, such as cellular and PCS phones.  
The FDA's microwave oven standard is an emission standard (as opposed to an  
exposure standard) that allows specific levels of microwave leakage (measured at  
five centimeters from the oven surface). The standard also requires ovens to have  
two independent interlock systems that prevent the oven from generating  
microwaves the moment that the latch is released or the door of the oven is  
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opened. The FDA has stated that ovens that meet its standards and are used  
according to the manufacturer's recommendations are safe for consumer and  
industrial use. More information is available from: www.fda.gov/cdrh.  
The EPA has, in the past, considered developing federal guidelines for public  
exposure to RF radiation. However, EPA activities related to RF safety and  
health are presently limited to advisory functions. For example, the EPA now  
chairs an Inter-agency Radiofrequency Working Group, which coordinates RF  
health-related activities among the various federal agencies with health or  
regulatory responsibilities in this area.  
OSHA is responsible for protecting workers from exposure to hazardous  
chemical and physical agents. In 1971, OSHA issued a protection guide for  
exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide  
was later ruled to be only advisory and not mandatory. Moreover, it was based  
on an earlier RF exposure standard that has now been revised. At the present  
time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement  
purposes under OSHA's “general duty clause” (for more information see:  
http://www.osha-slc.gov/SLTC/radiofrequencyradiation/index.html.  
NIOSH is part of the U.S. Department of Health and Human Services. It  
conducts research and investigations into issues related to occupational  
exposure to chemical and physical agents. NIOSH has, in the past, undertaken  
to develop RF exposure guidelines for workers, but final guidelines were never  
adopted by the agency. NIOSH conducts safety-related RF studies through its  
Physical Agents Effects Branch in Cincinnati, Ohio.  
The NTIA is an agency of the U.S. Department of Commerce and is responsible  
for authorizing Federal Government use of the RF electromagnetic spectrum.  
Like the FCC, the NTIA also has NEPA responsibilities and has considered  
adopting guidelines for evaluating RF exposure from U.S. Government  
transmitters such as radar and military facilities.  
The Department of Defense (DOD) has conducted research on the biological  
effects of RF energy for a number of years. This research is now conducted  
primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force  
Base, Texas. The DOD Web site for RF biological effects information is listed  
with other sites in conjunction with a question on other sources of  
information, below.  
Who funds and carries out research on the biological effects of  
RF energy?  
Research into possible biological effects of RF energy is carried out in  
laboratories in the United States and around the world. In the U.S., most  
research has been funded by the Department of Defense, due to the extensive  
military use of RF equipment such as radar and high-powered radio  
transmitters. In addition, some federal agencies responsible for health and  
safety, such as the Environmental Protection Agency (EPA) and the U.S. Food  
and Drug Administration (FDA), have sponsored and conducted research in this  
area. At the present time, most of the non-military research on biological  
effects of RF energy in the U.S. is being funded by industry organizations. More  
research is being carried out overseas, particularly in Europe.  
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In 1996, the World Health Organization (WHO) established the International  
EMF Project to review the scientific literature and work towards resolution of  
health concerns over the use of RF technology. WHO maintains a Web site that  
provides extensive information on this project and about RF biological effects  
and research (www.who.ch/peh-emf).  
FDA, EPA and other US government agencies responsible for public health and  
safety have worked together and in connection with WHO to monitor  
developments and identify research needs related to RF biological effects.  
How does FCC Audit Cell Phone RF?  
After FCC grants permission for a particular cellular telephone to be marketed,  
FCC will occasionally conduct “post-grant” testing to determine whether  
production versions of the phone are being produced to conform with FCC  
regulatory requirements. The manufacturer of a cell phone that does not meet  
FCC's regulatory requirements may be required to remove the cell phone from  
use and to refund the purchase price or provide a replacement phone, and may  
be subject to civil or criminal penalties. In addition, if the cell phone presents a  
risk of injury to the user, FDA may also take regulatory action. The most  
important post-grant test, from a consumer's perspective, is testing of the RF  
emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of  
the phone, following a very rigorous testing protocol. As is true for nearly any  
scientific measurement, there is a possibility that the test measurement may be  
less than or greater than the actual RF emitted by the phone. This difference  
between the RF test measurement and actual RF emission is because test  
measurements are limited by instrument accuracy, because test measurement  
and actual use environments are different, and other variable factors. This  
inherent variability is known as “measurement uncertainty.” When FCC  
conducts post-grant testing of a cell phone, FCC takes into account any  
measurement uncertainty to when determining whether regulatory action is  
appropriate. This approach ensures that when FCC takes regulatory action, it  
will have a sound, defensible scientific basis.  
FDA scientific staff reviewed the methodology used by FCC to measure cell  
phone RF, and agreed it is an acceptable approach, given our current  
understanding of the risks presented by cellular phone RF emissions. RF  
emissions from cellular phones have not been shown to present a risk of injury  
to the user when the measured SAR is less than the safety limits set by FCC (an  
SAR of 1.6 w/kg). Even in a case where the maximum measurement  
uncertainty permitted by current measurement standards was added to the  
maximum permissible SAR, the resulting SAR value would be well below any  
level known to produce an acute effect. Consequently, FCC's approach with  
measurement uncertainty will not result in consumers being exposed to any  
known risk from the RF emitted by cellular telephones.  
FDA will continue to monitor studies and literature reports concerning acute  
effects of cell phone RF, and concerning chronic effects of long-term exposure  
to cellular telephone RF (that is, the risks from using a cell phone for many  
years). If new information leads FDA to believe that a change to FCC's  
measurement policy may be appropriate, FDA will contact FCC and both  
agencies will work together to develop a mutually-acceptable approach.  
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Owner’s Record  
The model number, regulatory number and serial number are located on a nameplate  
inside the battery compartment. Record the serial number in the space provided  
below. This will be helpful if you need to contact us about your phone in the future.  
Model: V-6016i by Nokia  
Serial No.:  
User’s Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the  
following patents:  
4901307 5109390 5267262 5416797 5506865 5544196  
5657420 5101501 5267261 5414796 5504773 5535239  
5600754 5778338 5228054 5337338 5710784 5056109  
5568483 5659569 5490165 5511073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.  
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending. T9 text  
input software Copyright © 1999-2004. Tegic Communications, Inc. All rights  
reserved.  
Manufactured or sold under one or more of the following US patents:  
D405445 D406583 D414189 D405784 D423515 4558302  
4901307 4969192 5056109 5101501 5109390 5265119  
5440597 5444816 5491718 5596571 5642377 5642377  
5699482 5701392 5708656 5737323 5754976 5758278  
5790957 5793744 5796757 5802465 5821891 5854978  
5859843 5887250 5887252 5889770 5929813 5990740  
5991627 6005889 6009129 6025802 6029065 6047071  
6055264 6072787 6076181 6078570 6084471 6088342  
6148209 6154455 6167038 6205325 6253075 6292474  
6332083 6377813 6414640 6434186 6459689 6463031  
6466173 6480155 6480700 6486835 6496150 6570909  
6580771 6587685 RE32580  
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Accessibility Information  
Nokia is committed to making mobile phones easy to use for all individuals, including  
those with disabilities. For more information, visit the Nokia World Wide Website at  
www.nokiaaccessibility.com.  
TTY and TDD device compatibility  
Your Nokia phone is equipped with a universal 2.5mm accessory jack that can be  
used to connect any “cellular ready” or “cellular compatible” TTY/TDD device’s cable  
to your phone.  
Once your TTY/TDD device is connected to your phone, you must use the phone  
menu (Menu > Enhancement settings > Accessory > TTY) to enable the  
TTY/TDD mode.  
Note:  
For more information on TTY access, see “TTY Use With Sprint PCS Service” on page  
43.  
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Section 4B  
Terms & Conditions and  
Manufacturer’s Warranty  
In This Section  
ࡗ
ࡗ
Terms and Conditions  
Manufacturer’s Warranty  
Your Sprint PCS Phone has been designed to provide you with reliable,  
worry-free service. If for any reason you have a problem with your  
equipment, please refer to the manufacturer’s warranty.  
This section contains the Terms and Conditions of Service for your  
Sprint PCS Phone and Service and the manufacturer’s warranty for your  
Sprint PCS Phone.  
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Terms and Conditions  
Terms and Conditions of Services  
(Effective June 30, 2004)  
Thanks for choosing Sprint. These terms and conditions are part of your  
agreement with Sprint for Sprint PCS Services.  
Please note these terms may not be the most current version. You can get a  
current version of the terms on our website at www.sprintpcs.com or by requesting  
a copy from us at 1-888-211-4PCS  
A para solicitar esta literatura en español, por favor contactar a  
1-888-211-4PCS (4727).  
General. This agreement (“Agreement”) covers the terms on which we agree to  
provide and you agree to accept any service or product we make available to you,  
including your wireless services, wireless devices, etc. (collectively “Services”).  
You accept this Agreement when you do any of the following: (a) provide your  
written or electronic signature; (b) accept through an oral or electronic  
statement; (c) attempt to or in any way use any of the Services; (d) pay for any  
Services; or (e) open any materials or package that says you are accepting when  
you open it. The Agreement includes the terms in this document together with  
the terms associated with the Services you select (as described in our marketing  
materials, e.g., service plan brochures, or on our website). You represent that  
you are at least 18 years old. In this document, we use the words “we,” “us,” “our”  
or “Sprint” to refer to Sprint Spectrum L.P. and its affiliates doing business as  
Sprint PCS.  
Agreement. We may change the Agreement at any time with notice. Any changes  
to the Agreement are effective when we publish them. If you use our Services or  
make any payment to us on or after the effective date of the changes, you accept  
the changes. If we change a material term of the Agreement and that change has a  
material adverse effect on you, you may terminate the Agreement without an Early  
Termination Fee by calling 1-888-567-5528 within 30 days after the changes go  
into effect. You understand and agree that taxes, Universal Service fees and other  
charges imposed by the government or based on government calculations may  
increase or decrease on a monthly basis, and that this paragraph does not apply to  
any increases in such taxes, Universal Service fees or other charges.  
Activating Service. Before activation, we may check your credit and verify your  
identity. You must have and maintain satisfactory credit to receive and continue to  
receive Services. We may charge a nonrefundable activation fee, deposit,  
prepayment or other fee to establish or maintain Services.  
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Term Commitments. Unless we specifically tell you otherwise, our service plans  
require that you maintain service for a minimum term (“Term Service Plan”),  
usually 1 or 2 years. After satisfying this minimum term, your service plan will  
continue on a month-to-month basis unless you have agreed to extend the term for  
additional period(s). Certain service, promotional or product offers may require  
that you agree to or extend a Term Service Plan. As discussed below, we may  
charge you an Early Termination Fee if you deactivate a Term Service Plan before  
the end of the term.  
Using Services. You agree to not use our Services in an unlawful, fraudulent or  
abusive manner. You may not resell or lease Services to anyone. Sprint is not  
responsible for any opinions, advice, statements, services applications or other  
information provided by third parties and accessible through our various Services,  
including the internet. Neither Sprint, its vendors or licensors guarantees the  
accuracy, completeness or usefulness of information that is obtained through  
these Services. You are responsible for evaluating such content.  
You are also responsible for any use of our Services through any wireless device on your  
account including, but not limited to, use by children or minors. We strongly recommend  
that you closely monitor any such usage.  
Changing Services. Changes to Services will generally be effective at the start of  
your next full invoicing cycle. In certain instances, the changes may take place  
sooner, in which case your invoice will reflect pro-rated charges. Certain changes  
may be conditioned upon payment of an Early Termination Fee or certain other  
charges.  
Termination of Services. Consistent with this Agreement: (a) we may terminate  
Services at any time with notice to you and, in certain instances, without notice;  
and (b) you may terminate Services at any time with prior notice to us. Except as  
otherwise provided in this Agreement, IF YOU TERMINATE YOUR TERM SERVICE  
PLAN EARLY, OR WE DO SO FOR GOOD CAUSE, YOU WILL BE REQUIRED TO  
PAY THE APPLICABLE EARLY TERMINATION FEE ASSOCIATED WITH YOUR  
SERVICES. We will not charge an Early Termination Fee for deactivations  
consistent with our Return Policy or for service plans being provided on a month-  
to-month basis. If any Services are terminated before the end of your current  
invoicing cycle, we will not prorate charges to the date of termination, and you  
will not receive a credit or refund for any unused Services.  
Wireless Devices, Numbers & E-mail Addresses. We did not manufacture your  
wireless device and we are not responsible for any defects or for the acts or  
omissions of the manufacturer. The only warranties on your device are any limited  
warranties extended by the manufacturer directly to you or passed on to you  
through us. Your device may not accept Services directly from any other carrier.  
You do not have any rights to any number, e-mail address or other identifier we  
may assign to your device or account; you may not modify, change or transfer any  
of these except as we allow or as allowed for by law. In certain instances, you may  
transfer your number from another carrier to us, or from us to another carrier. We  
do not guarantee that transfers to or from us will be successful. If you transfer  
your number away from us, the terms of this Agreement (e.g., Early Termination  
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Fee, etc.) still apply. If a transfer to Sprint is not successful, you will be  
responsible for any discounts provided to you with the purchase of your  
device. See our printed in-store materials or visit www.sprintpcs.com for  
additional important information on number transfers.  
Coverage. Available coverage areas for Services are generally identified in  
our mapping brochures and at www.sprintpcs.com. This may include coverage  
on our digital network (the “Sprint Nationwide PCS Network”) as well as  
coverage we make available to you through agreements with other carriers  
(“off network” or “roaming” coverage). All coverage maps are high level  
representations of outdoor coverage and there are gaps in coverage within areas  
shown as covered on the maps. Coverage is not available everywhere, nor can we  
guarantee you will receive coverage at all times, or without interruptions or delays  
(e.g., dropped calls, blocked calls, etc.) in the coverage areas we identify. Actual  
coverage and quality of Services may be affected by conditions within or beyond  
our control, including network problems, software, signal strength, your equipment,  
structures (including buildings in which you may be located), atmospheric,  
geographic, or topographic conditions.  
Roaming Coverage. You are roaming anytime your phone indicates that you  
are roaming. Roaming coverage is only available with certain devices and,  
unless included as part of your Services, will result in additional charges.  
Roaming calls placed “manually” (through an operator or with a credit card)  
will always incur separate and additional charges. Depending on your phone  
settings, you may automatically roam if there is a gap or interruption in  
coverage within the Sprint Nationwide PCS Network coverage area and  
roaming coverage areas. See your phone guide for how to adjust phone  
settings. Certain features and services may not be available in roaming  
coverage areas (including PCS Vision, voicemail, call waiting, call  
forwarding, etc.).  
Charges. Carefully review the terms of your Services. You will be assessed  
charges based on the terms of your Services including, without limitation,  
monthly recurring charges and charges based on actual usage (e.g., charges  
for long distance, roaming, call forwarding, directory assistance, etc.).  
Airtime and other time based usage charges are calculated from when your  
device first initiates contact with a network until the network connection is  
broken, whether or not you were actually successful in connecting to the  
intended destination. However, you will not be charged for voice calls that  
ring and do not pick up, or if you get a busy signal. For voice calls received  
by your device, you are charged from the time shortly before the phone  
starts ringing until the call is terminated. You are charged for an entire voice  
call based on the time period in which the call is initiated. Partial minutes of  
use are rounded up to the next minute.  
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Sprint PCS Vision Charges. Vision usage is measured in bytes, not in minutes.  
Bytes are rounded up to kilobytes. Usage rounding occurs at the top of each clock  
hour while in a session and at the end of each session and is then charged to you  
based on the terms of your Services. Depending on your Services, usage may be  
charged against an allowance or on a fixed price per kilobyte. Usage charges may  
be rounded up to the next cent at monthly or other intervals. In certain instances,  
you may not know that your session has not ended. As long as your device is  
connected to our network, you will incur data usage charges. You will be charged  
for all data directed to the internet address (or “IP address”) assigned to your  
device, regardless of who initiates the activity or whether your device actually  
receives the data. This includes, but is not limited to, the amount of data  
associated with the particular information/item (e.g. game, ringer, email, etc.),  
additional data used in accessing, transporting and routing this information/item  
on our network, data from partial or interrupted downloads, re-sent data, and data  
associated with unsuccessful attempts to reach websites or use applications.  
Based on these and a number of other factors (e.g., the specific application,  
network performance, etc.) data used and charged to you will vary widely, even  
for the same activity. Estimates of data usage – for example, the size of  
downloadable files – will not be accurate or a reliable predictor of actual usage.  
Your invoice will not separately identify the number of kilobytes attributable to  
your use of specific sites, sessions or services.  
Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by  
or remitted directly to federal, state, local or foreign governments including,  
without limitation, sales, gross receipts, Universal Service, use, and excise taxes. If  
you claim any tax exemption, you must provide us with a valid tax-exempt  
document. Tax exemptions are not applied retroactively. We also invoice you for  
surcharges that we collect and keep to pay for the costs of complying with  
government programs such as number pooling and portability, and Enhanced 911  
service; these charges are not the taxes nor government imposed assessments.  
Invoicing & Payment. Invoicing cycles and dates may change from time to time.  
Monthly recurring and related charges for Services are generally invoiced one  
invoicing cycle in advance. Other charges are invoiced soon after they are  
incurred. Most usage is generally applied to the invoicing cycle in which they are  
incurred, but in some instances may be applied to subsequent invoicing cycles.  
You are responsible for all charges associated with any device activated on your  
account, regardless of who used the device. You must pay all charges by the due  
date on the invoice. Past due amounts accrue late charges until paid at the rate of 5%  
per month or at the highest rate allowed by law and may result in immediate suspension  
of your account. If you agree to any auto-payment option through banking or credit  
account, we may initiate payment from the account for all amounts we invoice  
you without additional authorization or notice. Based on your credit or payment  
history, we may require certain forms of guaranteed payment as a condition of  
maintaining Services. If we invoice you for amounts on behalf of a third-party,  
payments received are first applied to amounts due to us. You may be charged  
additional fees for certain methods of payment and for payments denied by a  
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financial institution. Acceptance of payments (even if marked “paid in full”) does  
not waive our right to collect all amounts that you owe us.  
Disputed Charges. Disputes concerning any charges invoiced must be raised  
within 60 days of the date of the invoice. You accept all charges not disputed in  
this time period. Disputes can only be made by calling or writing us as directed on  
your invoice.  
Account Spending Limit & Deposits. We may impose an account spending limit  
(“ASL”) on any account without notice. We will notify you of an ASL based on your  
credit or payment history and may reduce the ASL at any time with prior notice.  
An ASL should not be relied on to manage usage on your account. We may  
suspend an account without prior notice when the account balance reaches the  
ASL, even if the account is not past due. Services can be restored upon payment of  
an amount that brings the account balance below the ASL and any past due  
amounts. If we require a deposit for you to establish or maintain an account, we  
will hold the deposit as partial guarantee of payment for Services. We may change  
the deposit amount at any time with notice for good reason. Except as we allow, a  
deposit may not be used to pay any invoice or delay payment. The deposit  
amount, the length of time we hold the deposit and changes to the deposit  
amount are determined based on your credit and payment history. The rate of  
interest, if any, on the deposit is subject to change. We may mix deposits with our  
other funds. If your account is terminated for any reason, we may without notice  
apply your deposit to any outstanding charges. We may send any remaining  
deposit amounts to your last known address within 75 days after account  
termination. If the funds are returned to us, you may claim these funds for one  
year from the date of return. Any money held during this one-year period will not  
accrue interest for your benefit and are subject to a servicing fee charged against  
the balance. You forfeit any portion of the money left after the one-year period.  
Other Sprint PCS Vision Terms. You will not receive voice calls while using Vision.  
Vision is not available for use with server devices or host computer applications,  
other systems that drive continuous heavy traffic or data sessions, or as substitutes  
for private lines or frame relay connections. Unlimited Vision plans/options may  
not be used with Sprint PCS phones or smart phones being used as a modem in  
connection with other equipment (e.g., computers, etc.) through use of  
connection kits or other phone-to-computer/PDA accessories, or Bluetooth or  
other wireless technology. We may terminate services without notice for any  
misuse. You may have access to certain games, ringers, screen savers and other  
items on our Vision site (“Premium Services”) that are available for an additional  
charge. You will be billed for Premium Service purchases on your Sprint PCS  
invoice based on the charges as specified at purchase. Subject to the terms of the  
content purchased, we may delete premium and non-premium items downloaded  
to any storage areas we may provide, including any pictures, games and other  
content. We may limit the amount of Premium Services you may purchase in a  
specific timeframe (month, week, day, or other time period).  
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Voice Command. Calls to 911 or similar emergency numbers cannot be placed  
through the Voice Command feature. See our printed in-store materials or visit  
www.sprintpcs.com for additional important information on this option.  
Wireless Web. Wireless Web Services may be available depending on your device  
and Service plan/option. This is not a Vision service. Usage is calculated on  
minutes used and generally deducts from your Service plan minutes. See our  
printed in-store materials or visit www.sprintpcs.com for additional important  
information on this option.  
Lost or Stolen Equipment. If your device is lost or stolen, please notify us  
immediately by calling 1-888-211-4PCS. You are responsible for all charges incurred  
before you notify us of the loss or theft. You agree to cooperate reasonably with us in  
investigating suspected unlawful or fraudulent use.  
Messaging. You may incur charges in accessing, sending or receiving messages on  
your device. We may impose limits on the number of voicemail, text, email or  
other messages that can be retained through your account. Indicators of messages  
on your device, including mailbox icons, may not always provide an up to date  
indication of new messages and you may at times need to manually reset or clear  
your mailbox indicator. Legitimate messages may be interrupted by software  
aimed at prevention of SPAM or similar messages.  
Caller ID. If you do not want people you call to receive the number assigned to  
your phone, call us at 1-888-211-4PCS for information about automatic Caller ID  
blocking. The number assigned to your phone can be blocked on a per-call basis  
by dialing *67 + Destination Number + TALK (or similar key). Caller ID blocking is  
not available when using Vision or Wireless Web services.  
TTY Access. A TTY (also known as TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf or hard of hearing, or  
who have speech or language disabilities, to communicate by telephone. TTY  
doesn't work with all devices. If you have a TTY-capable device, it may not  
function effectively, or at all, when attempting 911 calls and should not be relied  
on for such calls.  
Disclaimer of Warranties. WE MAKE NO REPRESENTATIONS OF WARRANTIES,  
EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE CONCERNING YOUR SERVICES OR WIRELESS DEVICE. WE DO NOT  
PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND YOU AGREE TO  
HOLD US HARMLESS FOR ALL SUCH PROBLEMS.  
Limitation of Liability. Neither we nor our vendors, suppliers or licensors are  
liable for any damages arising out of or in connection with any: (a) act or omission  
by you, or another person or company; (b) providing or failing to provide  
Services, including deficiencies or problems with your wireless device, our  
network coverage or Services (e.g., dropped, blocked, interrupted calls/messages,  
etc.); (c) traffic or other accidents, or any health-related claims allegedly arising  
from the use of Services, any wireless devices or related accessories; (d) content  
or information accessed while using our Services, such as through the internet;  
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(e) interruption or failure in accessing or attempting to access emergency services  
from your phone, including through 911, E911 or otherwise; or (f) events due to  
factors beyond our control, including acts of God (including, without limitation,  
weather-related phenomena, fire or earthquake), war, riot, strike, or orders of  
governmental authority. In the event we are found to be responsible to you for monetary  
damages relating to the Services (including wireless devices), you agree that any such  
damages will not exceed the pro-rated monthly recurring charge for your Services during  
the affected period.  
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE  
WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL  
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN  
CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES  
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,  
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR  
COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES  
TERMINATION OF THIS AGREEMENT.  
MANDATORY ARBITRATION OF DISPUTES. INSTEAD OF SUING IN COURT, YOU  
AND SPRINT AGREE TO ARBITRATE ANY AND ALL CLAIMS, CONTROVERSIES  
OR DISPUTES AGAINST EACH OTHER ARISING OUT OF OR RELATING TO THIS  
AGREEMENT, INCLUDING, WITHOUT LIMITATION, THE SERVICES, ANY  
PHONES/EQUIPMENT, OR ADVERTISING, EVEN IF IT ARISES AFTER YOUR  
SERVICES HAVE TERMINATED, AND INCLUDING CLAIMS YOU MAY BRING  
AGAINST SPRINT'S EMPLOYEES, AGENTS, AFFILIATES OR OTHER  
REPRESENTATIVES, OR THAT SPRINT MAY BRING AGAINST YOU (“CLAIMS”).  
THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT AND ITS  
PROVISIONS, NOT STATE LAW, GOVERN ALL QUESTIONS OF WHETHER A  
CLAIM IS SUBJECT TO ARBITRATION. THIS PROVISION DOES NOT PREVENT  
EITHER YOU OR SPRINT FROM BRINGING APPROPRIATE CLAIMS IN SMALL  
CLAIMS COURT, BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A  
STATE PUBLIC UTILITIES COMMISSION.  
YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT NOR YOU WILL  
JOIN ANY CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY IN A  
LAWSUIT, ARBITRATION OR OTHER PROCEEDING; THAT NO CLAIM EITHER  
SPRINT OR YOU HAS AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS-  
WIDE BASIS; AND THAT NEITHER SPRINT NOR YOU WILL ASSERT A CLAIM IN A  
REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE. IF FOR ANY  
REASON THIS ARBITRATION PROVISION DOES NOT APPLY TO A CLAIM, WE  
AGREE TO WAIVE TRIAL BY JURY.  
A single arbitrator engaged in the practice of law will conduct the arbitration. The  
arbitration will be filed with and the arbitrator will be selected according to the  
rules of either JAMS or the National Arbitration Forum (“NAF”), or, alternatively, as  
we may mutually agree. We agree to act in good faith in selecting an arbitrator.  
The arbitration will be conducted by and under the then-applicable rules of JAMS  
or NAF, wherever the arbitration is filed or, if the arbitrator is chosen by mutual  
agreement of the parties, the then-applicable rules of JAMS will apply unless the  
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parties agree otherwise. All expedited procedures prescribed by the applicable  
rules will apply. We agree to pay our respective arbitration costs, except as  
otherwise required by rules of JAMS or NAF, as applicable, but the arbitrator can  
apportion these costs as appropriate. The arbitrator's decision and award is final  
and binding, and judgment on the award may be entered in any court with  
jurisdiction.  
If any party files a judicial or administrative action asserting a claim that is subject  
to arbitration and another party successfully stays such action or compels  
arbitration, the party filing that action must pay the other party's costs and  
expenses incurred in seeking such stay or compelling arbitration, including  
attorneys' fees.  
If any portion of this Mandatory Arbitration of Disputes section is determined to  
be invalid or unenforceable, the remainder of the Section remains in full force and  
effect.  
Miscellaneous. You may notify us by calling us at 1-888-211-4PCS, or use that  
number to get our current address for written notice. We may send you notice to  
your last known address in our invoicing records, or by calling leaving you a voice  
message on your wireless device or home phone. Properly addressed written  
notice is effective three days after deposit in the U.S. mail, postage prepaid. This  
Agreement is governed by and must be construed under federal law and the laws  
of the State of Kansas, without regard to choice of law principles. If either of us  
waives or fails to enforce any requirement under this Agreement in any one  
instance, that does not waive our right to later enforce that requirement. If any  
part of this Agreement is held invalid or unenforceable, the rest of this Agreement  
remains in full force and effect. Section headings are for descriptive, non-  
interpretive purposes only. You may not assign this Agreement to any other  
person or entity without our prior written approval. This Agreement (including  
any referenced documents and attachments) makes up the entire agreement  
between us and replaces all prior written or spoken agreements.  
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Manufacturer’s Warranty  
Nokia One-Year Limited Warranty  
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from  
defects in material and workmanship that result in Product failure during normal  
usage, according to the following terms and conditions:  
1
The limited warranty for the Product extends for ONE (1) year beginning on the  
date of the purchase of the Product. This one year period is extended by each  
whole day that the Product is out of your possession for repair under this warranty.  
2
The limited warranty extends only to the original purchaser (“Consumer”) of the  
Product and is not assignable or transferable  
to any subsequent purchaser/end-user.  
3
4
The limited warranty extends only to Consumers who purchase the Product in  
the United States of America.  
During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole  
option, any defective parts, or any parts that will not properly operate for their  
intended use with new or refurbished replacement items if such repair or  
replacement is needed because of product malfunction or failure during  
normal usage. No charge will be made to the Consumer for any such parts.  
Nokia will also pay for the labor charges incurred by Nokia in repairing or  
replacing the defective parts. The limited warranty does not cover defects in  
appearance, cosmetic, decorative or structural items, including framing, and  
any non-operative parts. Nokia’s limit of liability under the limited warranty  
shall be the actual cash value of the Product at the time the Consumer returns  
the Product for repair, determined by the price paid by the Consumer for the  
Product less a reasonable amount for usage. Nokia shall not be liable for any  
other losses or damages. These remedies are the Consumer’s exclusive  
remedies for breach of warranty.  
5
6
Upon request from Nokia, the Consumer must prove the date of the original  
purchase of the Product by a dated bill of sale or dated itemized receipt.  
The Consumer shall bear the cost of shipping the Product to Nokia in  
Melbourne, Florida. Nokia shall bear the cost of shipping the Product back to  
the Consumer after the completion of service under this limited warranty.  
7
The Consumer shall have no coverage or benefits under this limited warranty  
if any of the following conditions are applicable:  
a) The Product has been subjected to abnormal use, abnormal conditions,  
improper storage, exposure to moisture or dampness, unauthorized  
modifications, unauthorized connections, unauthorized repair, misuse,  
neglect, abuse, accident, alteration, improper installation, or other acts  
which are not the fault of Nokia, including damage caused by shipping.  
b) The Product has been damaged from external causes such as collision  
with an object, or from fire, flooding, sand, dirt, windstorm, lightning,  
earthquake or damage from exposure to weather conditions, an Act of  
God, or battery leakage, theft, blown fuse, or improper use of any  
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electrical source, damage caused by computer or internet viruses, bugs,  
worms, Trojan Horses, cancelbots or damage caused by the connection to  
other products not recommended for interconnection by Nokia.  
c) Nokia was not advised in writing by the Consumer of the alleged defect  
or malfunction of the Product within fourteen (14) days after the  
expiration of the applicable limited warranty period.  
d) The Product serial number plate or the accessory data code has been  
removed, defaced or altered.  
e) The defect or damage was caused by the defective function of the cellular  
system or by inadequate signal reception by the external antenna, or  
viruses or other software problems introduced into the Product.  
8
Nokia does not warrant uninterrupted or error-free operation of the Product. If  
a problem develops during the limited warranty period, the Consumer shall take  
the following step-by-step procedure:  
a) The Consumer shall return the Product to the place of purchase for repair  
or replacement processing.  
b) If “a” is not convenient because of distance (more than 50 miles) or for other  
good cause, the Consumer shall ship the Product prepaid and insured to:  
Nokia Inc., Attn: Repair Department  
795 West Nasa Blvd.  
Melbourne, FL 32901  
c) The Consumer shall include a return address, daytime phone number  
and/or fax number, complete description of the problem, proof of  
purchase and service agreement (if applicable). Expenses related to  
removing the Product from an installation are not covered under this  
limited warranty.  
d) The Consumer will be billed for any parts or labor charges not covered by  
this limited warranty. The Consumer will be responsible for any expenses  
related to reinstallation of the Product.  
e) Nokia will repair the Product under the limited warranty within 30 days  
after receipt of the Product. If Nokia cannot perform repairs covered  
under this limited warranty within 30 days, or after a reasonable number  
of attempts to repair the same defect, Nokia at its option, will provide a  
replacement Product or refund the purchase price of the Product less a  
reasonable amount for usage. In some states the Consumer may have the  
right to a loaner if the repair of the Product takes more than ten (10) days.  
Please contact the Customer Service Center at Nokia at the telephone  
number listed at the end of this warranty if you need a loaner and the repair  
of the Product has taken or is estimated to take more than ten (10) days.  
f) If the Product is returned during the limited warranty period, but the  
problem with the Product is not covered under the terms and conditions  
of this limited warranty, the Consumer will be notified and given an  
estimate of the charges the Consumer must pay to have the Product  
repaired, with all shipping charges billed to the Consumer. If the estimate  
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is refused, the Product will be returned freight collect. If the Product is  
returned after the expiration of the limited warranty period, Nokia’s  
normal service policies shall apply and the Consumer will be responsible  
for all shipping charges.  
9
You (the Consumer) understand that the product may consist of refurbished  
equipment that contains used components, some of which have been  
reprocessed. The used components comply with Product performance and  
reliability specifications.  
10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A  
PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF  
THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE  
FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND  
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS  
OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL,  
PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED  
TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR  
REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE  
PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF  
ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF  
ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY,  
RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING  
FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,  
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF  
NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL  
NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED  
WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS  
BEING REPAIRED.  
11 Some states do not allow limitation of how long an implied warranty lasts, so  
the one year warranty limitation may not apply  
to you (the Consumer). Some states do not allow the exclusion  
or limitation of incidental and consequential damages, so certain  
of the above limitations or exclusions may not apply to you (the Consumer).  
This limited warranty gives the Consumer specific legal rights and the  
Consumer may also have other rights which vary from state to state.  
12 Nokia neither assumes nor authorizes any authorized service center or any  
other person or entity to assume for it any other obligation or liability beyond  
that which is expressly provided for in this limited warranty including the  
provider or seller of any extended warranty or service agreement.  
13 This is the entire warranty between Nokia and the Consumer,  
and supersedes all prior and contemporaneous agreements or understandings,  
oral or written, relating to the Product, and  
no representation, promise or condition not contained herein shall modify  
these terms.  
14 This limited warranty allocates the risk of failure of the Product between the  
Consumer and Nokia. The allocation is recognized by the Consumer and is  
reflected in the purchase price.  
15 Any action or lawsuit for breach of warranty must be commenced within  
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eighteen (18) months following purchase of the Product.  
16 Questions concerning this limited warranty may be directed to:  
Nokia Inc.  
Attn: Customer Service  
7725 Woodland Center Blvd., Ste. 150  
Tampa, FL 33614  
Telephone: 1-888-NOKIA-2U (1-888-665-4228)  
Facsimile: (813) 287-6612  
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)  
17 The limited warranty period for Nokia supplied attachments  
and accessories is specifically defined within their own  
warranty cards and packaging.  
© 2004 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint,  
the diamond logo design, and all other Sprint marks referenced herein are trademarks of Sprint  
Communications Company L.P. Nokia and Pop-Port are trademarks of Nokia Corporation. All other trademarks  
are property of their respective owners.  
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call restrictions 50  
call waiting 113  
caller ID 113  
calling cards 98  
calls  
answering 24  
emergency 25  
making 22  
restricting 50  
voice-activated dialing 95  
character input mode 29  
charger, desktop 20  
Consumer Information on  
Wireless Phones 130  
contacts  
adding a phone number 79  
adding an entry 75  
assigning a ringer 81  
calling a number from 27  
editing 81  
editing entries 79  
finding entries 76  
countdown timer 90  
currency conversion 89  
Customer Service 6  
Index  
A
accessibility information 145  
accessories 20  
adding a phone number 79  
alarm  
calendar event 84  
countdown timer 90  
voice memo 88  
alarm clock 83  
alert notification  
calendar event 84  
call waiting 113  
changing service areas 38  
message 36  
voicemail 103  
answering calls 24  
auto-answer mode 45  
B
battery  
capacity 17  
caring for 127  
charging 19  
disposal 127  
installing 18  
removing 19  
brightness 40  
D
date and time setting 34  
desktop charger 20  
dialing  
C
options 23  
calculator 89  
calendar 84  
event alerts 84  
managing events 84  
call forwarding 115  
call guard 58  
call logs  
erasing 73  
making a call from 72  
options 71  
prepending a phone number 73  
saving a number from 72  
viewing 71  
speed dialing 28  
voice-activated 94  
directory assistance 7  
display settings 39  
E
earpiece volume 37  
emergency number 25  
entering text  
ABC mode 32  
selecting an input mode 29  
symbols and numbers 32  
T9 text input 30  
exchange rate calculator 89  
Index  
159  
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F
calendar event 84  
changing service areas 38  
missed call 25  
factory settings 52  
FCC Notice 128  
voicemail 103  
G
O
games  
one-touch dialing  
assigning numbers 80  
playing 100  
greeting text 39  
P
H
passwords for Sprint PCS  
accounts 5  
phone book  
adding a phone number 79  
adding an entry 75  
assigning a ringer 81  
calling a number from 27  
editing 81  
editing entries 79  
erasing 52  
finding entries 76  
menu diagram 67  
options 77  
predictive text mode 30  
profile  
headset 20, 45  
help 6  
I
icons 12  
Introduction ii  
K
key functions 11  
key tone 37  
L
language setting 46  
lap timing 92  
location setting 42  
locking your phone 48  
customizing 35  
selecting 35  
M
making calls 22  
manufacturer’s warranty 146  
menu diagram  
Call logs 61  
R
resetting your phone 52  
restoring factory settings 52  
restricting calls 50  
ringer types  
for messages 36  
for voice calls 36  
ringer volume 37  
ringers  
adjusting volume 37  
types 36  
roaming 54  
analog networks 55  
call guard 58  
Contacts 67  
Messaging 62  
Organizer 62  
Profiles 63  
menus  
diagram 61  
navigation 60  
structure 60  
viewing 61  
missed call notification 25  
my phone number 21  
checking for voicemail 56  
other digital networks 54  
roam mode 57  
N
navigating menus 60  
notification  
Index  
160  
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S
deleting 88  
managing 96  
playing 87, 96  
recording 87, 96  
voice tags 94  
assigning 94  
voice-activated dialing 94  
making a call using 95  
voicemail 103  
expert mode 106  
menu 109  
safety 122  
security menu 48  
silencing you phone 38  
special numbers 51  
speed dialing 28  
assigning numbers 80  
split timing 91  
Sprint PCS account passwords 5  
Sprint PCS Services  
call forwarding 115  
call waiting 113  
notification 103  
options 106  
caller ID 113  
retrieving 105  
setting up 4, 103  
volume  
caller 37  
earpiece 37  
key tone 37  
ringer 37  
settings 37  
Customer Service 6  
directory assistance 7  
getting started 3  
Operator Services 7  
Sprint PCS Voice Command 117  
standby time 17  
stopwatch 91  
lap timing 92  
split timing 91  
symbols 12  
W
wallpaper  
changing 40  
turning off 40  
welcome i  
T
talk time 17  
TDD 145  
Terms and Conditions 147  
text greeting 39  
text modes 29  
theme color 41  
three-way calling 114  
time and date setting 34  
timer, countdown 90  
TTY 43, 145  
turning your phone on and off 16  
U
unlocking your phone 3, 49  
V
voice commands  
assigning 94  
voice memos 87  
alarms 88  
Index  
161  
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