HANTZ + PARTNER
User Manual
HELIOS X5000 HD Upscaling Multimedia
& DVD Player
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Table of contents
1. Safety precautions
2. Before Use
What’s-in-the-box checklist
Overview of HELIOS X5000
Supported Discs and Formats
Precautions
3. Front panel
4. Front Panel Display
5. Rear Panel
6. Remote Control
7. Preparations
Connecting to a TV
Connecting to audio Equipment
Connecting to Network
Connecting to Wireless Network
8. Before Operation
Initial Settings
Language
Picture
Sound
Network (wired)
Network (Wireless)
Install NeoLink Server Software
9. Operating the Network Media Player
Setting system browser mode
DVD, VCD, CD setup and playback
Playing from a USB storage device
Playing content over a network
Playing content from Internet
Entering text using the remote control
Changing the front panel display
Playing DRM content on your HELIOS
Creating and using web bookmarks on your HELIOS
Sharing content with other HELIOS users
Control access to your media library.
10. Adjusting Player Setup
11. Appendix
Check your computer’s IP address
Troubleshooting
Support information
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1) Safety Precautions
Symbols
Warning: key operations and maintenance instruction enclosed with the player
Caution: DO NOT open the cover of the player to avoid the risk of fire or electric
shock. Contact a professional for repair.
Warning: Dangerous high voltage inside and risk of electrical shock.
CAUTION
To reduce the risk of fire, electrical shock or damage to the player, do not expose this
device to moisture and do not place water filled objects close to or on top of it.
Usage Notice
•
•
Before plugging in this device, make sure your power supply voltage matches the
product. The working voltage of this player is marked on the rear panel.
To avoid damage to the audio system, switch the volume of connected devices
such as speakers or amplifiers to minimum before turning the player on/off.
•
•
•
Unplug the player when unused for long periods.
Do not unplug by pulling on the power cable.
Do not place heavy objects on top of the player.
•
Do not put fingers or other objects into the player.
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2) Before Use
What’s-in-the-box checklist
•
•
•
•
•
•
•
One HELIOS X5000 HD Upscaling Multimedia & DVD player
One Remote Control
Two AA batteries for remote control
One HDMI digital video connection cable
One RCA audio video cable
One Power cable
One Quick Start Guide
Select the correct power supply voltage
The HELIOS X5000 works under 220/240V or 110V power supply. Before you connect this player
to your power source, be sure to check the back of your player to see if the voltage switch is set to
the right setting. The voltage switch shows the current voltage setting. Flip the switch to the right to
select 220/240V mode; flip the switch to the left to the left for 110V mode.
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Overview of HELIOS X5000
Main features
•
•
•
•
•
•
High Definition Upscaling DVD Player up to 1080P(1920x1080) resolution
High Definition Network Media Player
Video (standard and high definition)/audio/picture media file playback
Built-in 10/100M LAN and 54M 802.11G WIFI
HELIOS Media Portal* (Online radio, television and news broadcasts)
Streams video/audio from network computer running HELIOS NeoLink
software**or third party UPnP compatible server software’s (Windows Media
Connect, Nero Digital Software)
•
•
•
Built-in web browser supports HTML, RSS feed, Internet music and Internet Video
Supports USB 2.0 Mass Storage devices
Multi-language support: English, French, German, Spanish, Italian and Dutch
* Requires a Broadband Internet Connection
** Requires a PC running Windows XP/2K
Supported Discs and formats
Video Formats
NB: All figures below are peak values
Format
Wired LAN
12Mbps
1.5Mbps
8Mbps
DVD
CD
4Mbps
1.5Mbps
4Mbps
USB 2.0
10Mbps
1.5Mbps
8Mbps
USB 1.1
3Mbps
1.5Mbps
3Mbps
MPEG-1,MPEG-2
DivX,XviD, MPEG4
WMV9
10Mbps
1.5Mbps
8Mbps
* AVI files can only be played when they are interleaved
If a non-interleaved file is played, either the video or audio quality will be compromised.
Make sure the file you want to play is interleaved. For interleaving of a file during the file
creation process, refer to the Help screens or manual of the encoding application you are
using.
* DivX files encoded with GMC, Quarter Pixel or Adaptive Multiple Consecutive setting
cannot be played
* Copyright-protected WMV9 discs cannot be played directly but copy protected discs &
files can be played over the LAN via NeoLink server and Windows Media Connect.
Supported Audio Formats
NB: All figures below are peak values. Music files encoded in CBR and VBR are both
supported.
Format
Bit rate
Sampling rate
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MP3
64k～192kbps
64k～192kbps
64k～192kbps
64k～192kbps
－
32k/44.1k/48kHz
44.1k/48kHz
－
WMA (excluding WMA9Pro)
Ogg Vorbis
AAC
32k/44.1k/48kHz
32k/44.1k/48kHz
PCM(WAVE)
* Copyright-protected WMA discs cannot be played directly but copy protected discs &
files can be played over the LAN via NeoLink server and Windows Media Connect.
Supported Image Formats
Format
JPEG
Resolution
2048×1532
1600×1200
2048×1532
2048×1532
2048×1532
Display method
Network
DVD/CD, USB
Network
Network
Network
BMP
GIF
PNG
* Network refers to wired LAN connection
Limitations on Video File Size
Format
AVI(DivX, XviD)
MPEG
Maximum file size
2GB
4 GB if the disk format is FAT32, or 2 TB if the disk format is
NTFS)
WMV9
4 GB if the disk format is FAT32, or 2 TB if the disk format is
NTFS)
Precautions
Handling the player:
When transporting the player
Repacking the player in the original packaging is the safest way of transporting
the player.
To keep the exterior surface clean
Do not use volatile liquids, such as insecticide spray, near the unit. Use a soft
cloth lightly moistened with a mild detergent solution. Do not use strong solvents
such as alcohol, benzene, or thinner as these might damage the surface of the
unit.
To obtain a clear picture
The DVD ROM unit in the player us a high-tech, precision device. If the optical
pick-up lens and disc-drive parts are dirty or work the picture quality will be poor.
Always try to minimize exposing the player to a dusty / dirty environment.
How to handle Discs
Do not touch the play back side of the disc. Hold the disc by the edges so that
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fingertips will not get on the surface. Do not stick paper or tape on the disc.
After playing, store the disc in its case.
Do not expose the disc to direct sunlight or sources of heat. For example, do not
leave a disc in a parked car exposed to direct sunlight.
Clean discs with a clean cloth. Wipe the disc from the center out. Do not wipe in a
circular motion.
Do not use strong solvents such as alcohol, benzene, thinner or anti-static spray
intended for vinyl records.
3) Front panel
Buttons and features explained
1. Power button.
2. Front panel display
3. Disk tray
4. Eject button
5. Play/Pause button
6. Stop button
7. Previous button
8. Next button
4) Front panel Display
1. Main information display: show playback elapsed time, player’s status.
2. DVD logo. This logo will show up when a DVD disc is being played.
3. Video mode display. HD means High Definition video mode is being used,
PAL/NTSC means the video mode is in standard definition PAL/NTSC mode.
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5) Rear panel
1. LAN (RJ45) connector.
2. HDMI digital video output.
3. S-video output
4. Composite video output
5. Component video output
6. Coaxial digital audio output
7. Optical digital audio output
8. External antenna connector
9. 2 channel(left and right) stereo audio outputs
10.USB connector
11.Heat sink
12.Voltage switch
13.Power connector
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6) Remote control
All the features of the Helios X5000 can be accessed with the remote control via two user
modes: media player mode- to play DVD/ CD and audio/video files network mode- to
browse the Internet and the local area network. Some buttons on the remote control
operate differently in media player mode
1. Power On/Off
2. Eject: open or close disc tray
3. Numeric buttons
4. Clear:
a) Erases the number or data you just entered
b) Front panel display switch when playing contents
5. Info: Display information about the content been played
6. Display: Shows or hides OSD menu
7. DVD top menu: Open DVD title menu
8. Subtitle: switches between subtitle options
9. Audio: Switches audio tracks
10. Mute: Press once to mute. Press twice to undo mute
11. Volume increase
12. Volume decrease
13. Up cursor
14. Left cursor
15. Right cursor
16. Down cursor
17. OK / Enter
18. Return: go back to previous menu / page
19. DVD Menu
20. Fast backward
21. Play
22. Fast forward
23. Zoom
24. Previous: Skip backward
25. Pause
26. Next: Skip forward
27. Angle: switches play angles
28. Repeat: Switches between repeat options during CD / DVD /
VCD playback
29. Stop
30. Search:
31. URL: use to enter a URL address
32. Player Home: go to the player home page
33. Server Home: go to the NeoLink server home page
34. Refresh:
a) Refresh / reload the current page
b) Switches between repeat options during video/audio
c) file playback.
35. Setup:
a) open the setup menu
b) open color adjustment menu during video
i.
playback
36. TV Modes: switched through the player output and resolution
combinations
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7) Preparation
Connecting to a TV / Display
Depending on your TV and other equipment you wish to connect, there are various ways you
can connect the player to your AV equipment and computer network.
Please refer to the manual of your TV, stereo system or other devices where necessary to
make the best connections.
For better sound reproduction, you can connect the player’s Audio output to a separate
amplifier / AV receiver.
The Helios X5000 offers 4 different video output options and 11 different video output resolutions.
Proper video setup is needed to ensure optimum results.
Make one of the following connections depending on your equipment (TV / computer monitor,
projector etc).
Note:
If your display device only supports standard definition video input (PAL or NTSC), then you
can connect your TV with the Helios X5000 via composite video cable, S-video cable or
component cable.
A. Digital HDMI (or DVI) connection
The following resolutions are available via HDMI connection:
480p/ 576p/ 720p/ 1080i/ 720P 50hz/ 1080i 50hz/ 1080p and 1280 X 768
The HDMI output of you HELIOS X5000 can output both digital audio and video signal
over the same HDMI cable.
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Use the HDMI cable to connect the player to the HDMI input of your display. When a
HDMI output resolution is selected your X5000 will output both video and audio.
If you wish to use a DVI connection instead of HDMI, you can connect to your TV using a
HDMI to DVI converter cable.
If using DVI, you will have to connect your sound system separately using the supplied
audio cable to connect to your TV
Or
You can connect the X5000 sound output to your AV receiver using Stereo, 5.1 Surround
or digital audio connections (coaxial / optical).
C. Component connection
The following resolutions are available via component connection:
PAL, NTSC, 480p, 576p, 720p, 1080i, 720p/50hz, 1080i/50hz and 1080p.
Insert one end of the component video (Y / Cb / Cr) into the red / blue / green socket of
the component video output located on the rear of the player. Insert the other end of the
cable into the component video input socket located on your TV / display.
Use the supplied audio cable to connect the player to the TV
Or
You can digital audio connection (coaxial / optical) or 5.1 channel connection to your AV
receiver
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D. Composite video connection
Using the AV cables supplied, insert the yellow cable into the video socket on your TV /
Display and player. Insert the white cable into the left channel and the red cable into the
right channel audio socket output on the player. Then connected the white (left) and red
(right) audio cables to your TV / display.
E. S-Video connection
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If there is an s-video input socket on your TV than you connect and the player using an
S-Video cable.
Use the supplied audio cable to connect the player to the TV
Or
You can digital audio connection (coaxial / optical) or 5.1 channel connection to your AV
receiver
.
Connecting to Audio equipment
The HELIOS X5000 has two different audio output options:
i Digital via coaxial or optical output
ii Hi Fi Analog via stereo output
A. Connecting to a 2 channel audio amplifier
Connect the video output of the player to the video input of your TV system using the
corresponding cable.
Connect the audio cable’s L and R from the stereo output to the sound input of the L/R
socket on the amplifier.
B. Connecting to a Digital audio receiver
If your audio system (AV receiver, amplifier, home theatre system or powered speaker system)
can receive digital audio input, you can connect your audio system to the HELIOS X5000 via
optical or coaxial connection.
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Connect the video output of the player to the video input of your TV system using the
corresponding cable.
Use the fiber optic or coaxial cable to connect the player output to the AV receiver digital
input.
Network Connection:
A. Hard wired connection (LAN)
•
Connecting to broadband router with built-in switch or HUB
Please use Cat.5 cable to connect the player to the switch or HUB.
•
Direct connection to a computer
To connect directly to another computer you will need a cat.5 crossover cable. Using the
cross over cable, you can directly the player to a computer’s NIC
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9. Connect the network cable to the LAN RJ45 connector at the back of the Helios X5000.
10. Click <Setup> on your remote to enter the setup menu,
11. Go to <LAN> to open the LAN settings sub menu.
12. If your network has a router or a DHCP server, you can simply select <automatic> allowing the player
to connect to your network automatically. If you do not use the automatic function, you will have to
manually setup the IP, DNS and Gateway addresses according to your network configuration.
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B. Wireless network connection
•
Wireless connection to an Access Point
You can connect HELIOS X5000 to your network wirelessly by first clicking <Setup> on
your remote control. Once you enter the setup menu, choose <WiFi Setup> to get to the
submenu. Once in <wireless> settings, you need to switch the “preferred network” to
wireless (the default is wired) and then reboot the player. After rebooting, go to
<wireless> settings again to setup the parameters to your wireless AP (Access Point).
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•
Wireless connection to an Ad-Hoc network
If your wireless network does not use a wireless router / switch or you only have 1
wireless computer with no wireless infrastructure, you will need to use the Ad-Hoc
connection. Set up wireless connection as described above. After reboot, go to the
wireless setup and select Connection: Ad-Hoc
8) Before Operation
Setup your HELIOS X5000 video mode
Before you start to setup the video mode, you need to connect your display devices with
the HELIOS X5000 properly (see section 3, connecting to a TV for details)
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1. Turn on the player and your display device
2. If the TV screen is blank, click the “TV mode” button on the remote control a few times
until you see the “HELIOS” logo across the screen.
The default Video setting of the player is Composite/S-Video/Component NTSC.
Pressing the “TV Mode” button switches the player through each of the different output
options for NTSC, PAL and High Definition. Pause for a moment after you press the TV
mode button to see if the current output works with your display.
3. Click “Setup” button on the remote control to enter the setup menu
4. Under “system” Î “Video settings” menu, you can select the correct video mode
5. After selecting the right video mode, click “Save” to save your entered setting (you may
be asked to reboot the player)
6. If the new video mode you selected is not working with your display device, click the
“TV mode” button a few times over until you get image back to your display device’s
screen – then go to setup menu to try another video mode
7. If you have a 16:9 display device, click “setup” button to enter setup menu, then in
“DVD” Î “TV type” menu, choose the TV type to “16:9” instead of “4:3”.
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Setup your HELIOS X5000 Language
Before you select a language for the player to use in it’s menus, you must first male sure it’s
properly connected to your display equipment. (see section 3, connecting to a TV for details)
1. Turn on the player and your display device, then wait for the player to fully boot up.
2. Click the <Setup> button on the remote control to enter the setup menu
3. In “System” Î “System Language” menu. Then select your desired language.
4. Scroll down to “Save” and press <ENTER> on the remote control
To get audio using your HDMI connection
The HELIOS X5000 digital HDMI output can output either a DVI (video only) or HDMI (Audio and
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video) signal to your TV.
A DVI TV can not accept a HDMI signal so therefore the default setting is for the HDMI to output a
DVI signal. To enable full HDMI output (audio and video), you must first select a HDMI resolution
in the above Video mode setup. Then, clear the “Connected to DVI TV” check box.
Next, press Save and restart the player.
Then, restart the player. When the player restarts you will have both audio and video over your
HDMI connection.
Setup your HELIOS X5000 Audio Mode
Before you start to setup the audio mode, you need to connect your audio equipment with
HELIOS X5000 properly (see section 3, connecting to audio equipment for details)
1. Turn on the player, the display device and audio equipment
2. Click the “Setup” button on the remote control to enter the setup menu
3. In “system” Î “Audio settings” and “Audio Mode” menus, you can select the different
audio output mode
4. If you have optical/coaxial audio connection and use your AV receiver to decode the
Dolby Digital/DTS 5.1 channel sound, you need set “Audio Setting” to “Raw Format”
5. If you use either analog 2 channel, you need to select “Stereo” for 2 channel mode or
under “Audio mode”.
Note:
In Audio Mode Setup, there is an option for “5.1 surround” Please ignore this option as it
has been disabled. For best surround sound performance, use the digital sound output
connected to an AV receiver.
Setup your HELIOS X5000 Network connection (Wired)
Before you start to setup the network, you need to connect HELIOS X5000 to your
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network properly (see section 3, connecting to a network for details)
A. To setup a network connection with DHCP server
If you have a router/switch with built-in DHCP server or if you have a DHCP server
computer in the same network, the HELIOS X5000 will automatically detect and configure
the network settings. To check if the network is set properly:
1. Turn on the HELIOS X5000 player
2. Click the “Setup” button on the remote control to enter the setup menu
3. In “LAN” Î Check that there has been an IP Address assigned.
4. If the first three segments of the IP address of the HELIOS X5000 are same as the IP
address of the computer in the network*, then the network connection is successful. For
example, the HELIOS X5000’s IP address is 192.168.0.5, and the IP address of the
network computer is 192.168.0.3, means the player has the correct network connection.
5. If the player has a different IP address, then you need to check the cable connection
and the DHCP setting of your network. Or you may need to set the network settings
manually.
* See the “appendix” section to check the IP address of a computer on the LAN
B. To setup a network connection without DHCP server
If you want to connect to the network without a DHCP server, you will need to perform a
manual setup:
1. Turn on the HELIOS X5000 player
2. Click the “Setup” button on the remote control to enter the setup menu
3. Under “LAN” Î click the “Switch to Manual” button. This requires a reboot.
4. For “Subnet Mask”, “Primary DNS”, “Secondary DNS”, “Default Gateway” value, enter
the same value as the computer in the same network*
5. In the first 3 segments of IP address, enter the same value of the IP address as the
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computer in the same network, but for the last segment, enter any number between
(10~254) – make sure there are no other computers in the LAN using the same number
as what you inter into this last segment
* You can check the “appendix” section for checking the IP address of the computer in the
LAN.
To setup wireless connection
1. Turn on the HELIOS X5000 player
2. Click the “Setup” button on the remote control to enter the setup menu
3. Under “Wireless” Î “preferred network”, change to wireless network.
4. Reboot the player.
5. Repeat 2, under “wireless”, set up the SSID, encryption and other parameters of your
wireless LAN settings.
How to install NeoLink server software on your computer
The HELIOS X5000 is able to access computers on your LAN/ WLAN and play content
therein. To do so, however, you will need to install the NeoLink Server software on your
computer(s).
The server software can be downloaded from the link below:
When installing the software, ensure that your firewall or Windows XP firewall will not
prevent you from downloading this software. Remember to open the TCP/ IP port 8000.
Refer to Windows documentation for instructions if needed.
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If you have the NeoLink media server software installed on a computer on your network,
you can play video, audio and photo content stored on the network.
When the HELIOS X5000 is connected to the network it will detect all computers running
the NeoLink Server software.
All server names of computers running the NeoLink will be listed on the home page
displayed on your TV.
To play content from a computer on the network, simply use the cursor on the remote
control to select the server on the list and press <enter>. Then use the NeoLink browser
to select the content you wish to play.
Note:
Through NeoLink’s Online Media option you can also access all online content that is
bookmarked on your media server (web pages, Web Radio & TV, RSS feeds, podcasts
etc…)
For more information on NeoLink Server software installation and setup see the NeoLink
user guide.
9) Operating the HELIOS X5000
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Setting your system browser
The System browser is used to display and navigate around the player’s system menus
and settings. You have the option of enabling HD (high definition) mode on your Browser
Option.
When the browser is in HD mode, more information can be displayed on the screen but
text and icons will be smaller.
To change the Browser mode, Press <Setup> on the remote control to open the System
Setup. Use the cursor keys to go to the “Browser Option”. And then press <Enter> to
check or uncheck the box which enables the HD Mode, then select <Save> to reboot and
validate changes.
DVD / VCD / CD setup and playback
a) Inserting discs
To open the tray, press the EJECT button on the remote control or on the front panel of
the player. It will take a few seconds for the tray to open after the EJECT button has been
pressed.
NB: Press the eject button more than once may result in the disc tray closing again.
b) Close the tray
Press the EJECT button on the remote controller or on the front panel of the player, the
player will automatically detect the disc and play its content.
c) Disable automatic playback
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If you want to disable automatic playback feature, just press “setup” button to enter the
player’s setup, choose “DVD Setup” Î “Enable Auto Play” to “off”.
To play media files stored on a disc or USB device.
The HELIOS X5000 can play video, audio, and photo media files stored in DVD/ CD
recordable discs, memory cards (via USB card reader), and external USB hard disks
(including compatible MP3 players).
After inserting your DVD, CD recordable disc or USB device into the player, an icon will
appear on the home page. Click on the icon to access its content, and all files will be
displayed on the screen. Select a file and click <enter> to play it. If you want to play all the
files in a folder, go to the first file in the folder and click <Play>.
The HELIOS X5000 offers you a unique way of fast forwarding a video file in quick
selection mode. To fast forward 10% of the video file content, you simply have to press
button number <1> on your remote control. To fast forward 20% of the video file content,
press button number <2> on the remote control, and so on. This feature is in addition to
the standard forward/rewind buttons on the remote control.
To play contents stored in your computer via NeoLink
All computers running NeoLink server software will be listed on the player’s home
page.
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To play content from a computer on the network, simply use the cursor on the remote
control to select the server on the list and press <enter>. Then use the NeoLink
browser to select the content you wish to play.
The default media that NeoLink makes available to your X5000 is the contents of the
My documents folder (My Music, My Videos, My Pictures).
You can change the default folder or configure what content is available via the
NeoLink server by opening NeoLink on your computer and changing the
preferences. For each media type (Music, Video and Photos) you can share more
folders by adding them to the watch folder. Watch folders can also be on another
computer / storage device, so long as the computer running NeoLink has a
connection to that location.
To play Online Media ( Web Radio, TV, Podcasts, RSS feeds...)
You can play a wide variety of internet content on your TV using your X5000.
Some examples of content that can be played are web radio, IPTV, podcasts, web
pages including RSS feeds of you selection
To access internet you have three options:
1. HELIOS Media portal
On the player’s home page there will be an icon for HELIOS Media portal. The
media portal is a web page hosted by NeoDigits. Clicking on the media portal
icon will open this page where you can browse a catalogue of online media
from various sources. This page is updated regularly based on user feedback.
2. Enter URL
If you know the URL (web address) of content you wish to view you can press
the <URL> button on your remote control. This opens a small text box at the
bottom of the screen. Simply enter the URL using the numeric key pad and
press <Enter> to go to that address.
Note, to enter text, use the numeric buttons like a mobile phone, i.e. type ‘c’ by
pressing ‘2’ three times.
3. NeoLink Online Media
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Through the Online Media section of NeoLink you can build your own
customized collection of bookmarks for internet content.
On your NeoLink server preferences, use the “service” section select which
online services are made available to the X5000.
The Web Bookmark option lets you share your web bookmarks from your
internet browser with your X5000.
To open a web bookmark, on your X5000 open your NeoLink server and then
open the “Online Media” section
How to write text using your HELIOS remote control
To enter text like a URL, IP address etc using your remote control use the
numeric buttons on the remote control the same way you would on a mobile
phone to write a text message.
e.g. Type the letter “C” by pressing the [2] button three times.
To clear text that you entered press [Clear]
To move from left or right in a piece of text use the [<] and [>] (left and Right)
cursor keys.
Note:
Unlike a mobile phone / computer the blinking cursor appears behind (left hand
side) the character you’re about to enter, not in front.
Changing the Front Panel Display
While watching a movie, some users prefer to switch the font panel display to
shoe time remaining or turn off the display completely.
To do so,
During video and audio playback, pressing [Clear] repeatedly on your remote
control lets you go through different display options on your player’s front panel..
The following options are available:
A. Elapsed Time (default)
B. Time Remaining
C. File / Track / Chapter number
D. Off (no data displayed)
Playing DRM content on your HELIOS?
To play DRM (Digital Rights Management) enabled content, you will first need a
valid certificate / authority to play the content. For example, to play a Windows
Media VHD disc, you need is to have MS Media connect installed on your
computer,
Then save the media content to your hard drive or leave load the disc in your
computer’s DVD ROM and enable sharing of your DVD ROM in MS Media
connect.
NeoLink and WMC talk to each other via the UPnP protocol. This enables you
stream the content to your HELIOS player. To allow NeoLink and Windows Media
Connect to work together, open NeoLink and go to Edit Î Preferences Î
General. Then click the “Media Server” tab and check the “Windows Media
Connect” box. Then press Ok.
Creating and using web bookmarks on your HELIOS
A really great feature of the HELIOS Network media players is the ability to
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access bookmarks saved on your computer web browser using NeoLink.
You can bookmark anything from simple web pages to an RSS feed of local
traffic information.
For example, a bookmark could be for an RSS weather feed of your local
weather information.
A. From the weather website, look for their RSS feed lists. It will me something
B. Add this URL to your bookmarks / Favorites in your web browser. See your
web browser help for more information on this.
C. By default, NeoLink shares your browser bookmarks with your HELIOS player.
However, if you have more than one browser – say you have Internet Explorer
and Firefox then you can select which bookmarks to share:
To do this, open NeoLink. Go to Edit Î Preferences. From Preferences go to
Service Î Web bookmark. Then select which browser bookmarks you want to
share.
Now I can go to my HELIOS and look see my local forecast whenever I like.
From the home page on my HELIOS player, I open the NeoLink Page of my
server and go to “Online Media”
To go to my web bookmarks I go through the list of links until I find “Web
Bookmarks”.
Open Web bookmarks and find the bookmark to the RSS feed that you just
created and press enter, there you go – local up-to-date weather information
whenever you want.
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Tip, The list is alphabetical so Web bookmarks will always be near the end of the
list. To go from the beginning of a list directly to the end, simply press [Up] on
your Remote control.
Sharing content with other HELIOS users
You can share your media library with a friend / other HELIOS users over a LAN
or internet.
If you have your friends NeoLink Server IP address you can add their server to
your HELIOS home page. Press “Add” to add a NeoLink Server and enter a name
for your friend’s server and their IP address, and away you go!
Note:
The connection speed depends on the internet connection speed of you and your
friend. Audio and image content should be unaffected but video streaming bight
not be smooth over a slow connection
Controlling access to you media library
To control which UPnP devices / computers have access to your NeoLink library
you have two options:
A. Password – In the NeoLink Preferences, go to System and then click the
Security tab. Here you can create a password which will need to be entered
each time a device wants to access your NeoLink server
B. MAC Address Control – As an alternative to passwords, you can use MAC
address control. Every device that connects to a network has a unique MAC
address. You can enter the MAC address of each device that you want to be
able access your NeoLink Server.
To enable MAC Address control, open NeoLink Î Edit Î Preferences Î
System Î MAC Address. Then simply check the box for “Enable MAC
address” and press the “+” button to add the MAC of an authorized
device.
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10) Player Setup Menus
The following section describes the various setup options on the X5000. To access the
setup, press <Setup> on the remote control. When change an option go to <Save> Î
<Enter>. You may be asked to reboot to enable the changes.
Or
Press <Cancel> to ignore any changes.
To restore all settings to their default values, select <Restore Factory Settings> Î
<Enter>
System:
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Screen saver: select how long after the player is idle to wait before
starting the screen saver. Minimum value is 1 minute
System Language: change the language of the player’s menus – English,
French, German, Spanish, Italian or Dutch
Encoding language: select the iso encoding language for the player’s
operating system to use with documents
Subtitle Language: Default language to use for subtitles. English, French,
German, Spanish, Italian, Dutch or subtitles Off
Internet Security: select internet security system: SSL2, SSL3 or
TLSV1/SSL2/SSL3
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Video Setting: select the video output and resolution
Video Zoom: Select the default zoom level used by the player. Fit to
Screen, Full Screen, Actual Size
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Audio Setting: For digital audio you can select the player to output a Raw
signal or PCM format
Audio Mode: For audio mode you can select Stereo or 5.1 channel
surround sound. (5.1surround is disabled)
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Browser Mode: Enable or disable HD (high definition) browser mode.
Typing sound: Turn typing sound effect on / off
Navigation sound: Turn navigation sound effect on / off
System Alert sound: Turn the system alert sound affect on / off
DVD Settings:
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VCD PCB: Turn PCB on / off. (only applies to VCD discs)
DVD Parental Level: Set the parental restriction level of the player.
Restriction can be set to “Off” or 1 to 8. For example, if you set this to level
3 – PG, the player will not play discs rated higher than PG without the
Parental password.
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DVD Parental control password: Setup or change the parental password
of the player
TV Type: Select the TV shape to suit your display. 4:3 Letterbox, 4:3 Pan
Scan or 16:9
LAN Settings:
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MAC Address: Displays the MAC address of the player. This can not be
changed.
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IP address: Enter an IP address for the player
Subnet Mask: Enter a subnet mask address value
Primary DNS: Enter a primary DNS number value
Secondary DNS: Enter a secondary DNS number value
Default Gateway: Enter a default gateway number value
Wireless Settings:
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Connection Now Using: Displays the connection type that the player is
currently using to connect to the network. Wired Network or Wireless
Network
Preferred: Set the preferred connection method of the player. Wired or
wireless. If the preferred connection type is available, the other will be
ignored.
Available: A list of available wireless networks. Select a network from the
list then press <Select>
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SSID: Set the SSID to be used by the player
Connection: Select the type of wireless network. Infrastructure or Ad-Hoc
Security: Select the security method that your wireless network uses.
WEP-64Bit, WEP-128 Bit, WPA TKIP, WPA –AES or Disabled
Time Settings:
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Primary NTP Server: Set the address of the Network Time Protocol the
player uses. This ensures the player is set to the correct time.
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Secondary NTP Server: Set a secondary NTP server
Time Zone: Set the time zone of the player.
Daylight Savings: Enable / disable daylight saving for your location.
Firmware Settings:
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Firmware Version: Displays the current firmware version.
File System Version: Displays the file system version
Firmware Update Link: This is a link to the NeoDigits Firmware update
page.
11) Appendix
How to check your computer’s IP address in a LAN
a) For windows XP, 2000 and NT system
1. Click the Start button and select All Programs (XP) or Programs (NT and 2000)
2. Select Accessories, then Command Prompt (2000 and XP), or Command Prompt (NT)
3. At the command prompt, enter: ipconfig /all
4. You will see your computer’s Host name, DNS servers, Physical address, IP address,
Subnet mask, Default gateway and WINS servers information
5. To close the command prompt, enter: exit
b) For Windows 95, 98, and Me
1. Click the Start button and select Run
2. Type winipcfg and click OK
3. From the drop-down menu, select the adapter being used for your connection:
[NB: Select the Ethernet adapter if you're connected to a LAN or a broadband connection
Select the wireless adapter if you're connected via wireless]
4. The IP address will appear in its labeled field
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Troubleshooting
Problem
Possible cause and solution
No Power
Ensure AC mains power supply is plugged in
properly and the socket is ok. Make sure power
lead is firmly connected to player.
Can not play disc
1.
2.
Switch the power on
The disc type is not supported by the
player or the disc is seriously damaged.
Only use discs that can be played by this
player.
3.
4.
5.
Wrong side of disc. Place the disc on the
tray with printed side up.
Restriction of disc level – cancel the
restriction
Condensation on the laser lens – switch
the player on without any disc loaded and
allow the player to “warm up” for ~ 2 hours
No Picture
1. The TV / Video input state is incorrect.
Press the TV Mode button repeatedly until
you get
a
picture. Alternatively, try
connecting you player and TV using
another type of connection (component /
composite etc)
2. Damaged media – clean the disc and
ensure file format is supported
3. If using the player with a HDMI TV, please
ensure the “Connected to DVI TV” is
checked.
Picture distorted or loss of color
No Disc / Invalid Disc displayed
1. Check all video cable connections.
2. The Video output settings of the player are
not matched with the input settings of the
TV / Display. Double check both player and
DVD settings.
3. Damaged or poor quality media.
This can happen with a dirty disc on damaged
disc. Please clean the disc or replace it.
Can not display picture as full Wrong TV Type selected. Change the TV type
screen setting in the DVD setup menu.
Can not select a chapter (DVD disc) Some discs are disabled from selecting an
individual chapter.
Remote control does not work
1. Obstacle between the remote control and
the receiving window – point the remote
control to the player directly i.e. get a clear
line of sight
2. Please check if the remote control batteries
have the wrong polarity or low power.
1. Check the TV or amplifier equipment to
make sure it is turned on.
No Sound
2. The volume control has been set to
minimum or Mute has been turned on.
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Note: there is no audio output when the player
is in any of the following modes: Pause, Step,
Slow motion, FF or FR
3. If using a the player with a HDMI TV
connection, please ensure “Connected to DVI
TV” option in player setup is cleared
1. Poor connection – check all network
connection
Can not browse network (wired)
2. Switch failure – try connecting to different
switch port
3. IP conflict – ensure the player IP address is
set up correctly.
4. No Power – ensure any switch / router has
power and is working correctly.
5. MAC address control has been enabled on
your NeoLink server – check the list of
permitted MAC address with your player’s
address.
Can not browse network (wireless)
1. Poor signal strength. Try relocating your
wireless HUB / router closer to your player.
2. Wireless antenna not securely attached.
3. Wireless access point incorrect. Refer to
Windows documentation about creating
wireless networks
Can not browse internet
1. Check your internet connection – try
connecting to the internet from a computer
on the network.
2. Network problem – see above
Can not read media (USB)
1. There are multiple partitions on your USB
device – Multi partitions are not supported.
2. Incompatible chipset used by USB device –
You may see a “Device Enumeration error”
message.
Can not open NeoLink Server
1. Network problems – see above.
2. MAC address or Password control has
been enabled on NeoLink – check for
allowed MAC addresses and or users.
3. Ensure NeoLink Server is running on
computer – There should be a HELIOS
icon displayed on the task bar.
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Support information
If you have any questions about this product, you can submit a support ticket on
questions will be answered within 48 hours (excluding Saturday, Sunday and public
holidays)
If you have any suggestions about this product, feel free to contact us at
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