NEC Server 320Lc R User Manual
N8800-063E/064E  
NEC Express5800/320Lc/320Lc-R  
User's Guide (Setup)  
1st Edition  
12-2004  
856-124610-001-A  
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Keep this User's Guide handy for quick reference when necessary.  
Safety Indications  
To use NEC Express5800 Series safely, follow the instructions in this User's Guide.  
This guide explains components that pose a danger, types of dangers caused by failing to follow the  
instructions, and actions taken to prevent them; such components are labeled warning.  
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on  
the degree. These terms are defined as follows:  
Indicates a danger that could lead to a death or serious injury.  
WARNING  
Indicates a danger that could lead to a burn, other injuries or damage to  
physical assets.  
CAUTION  
This guide uses the following three types of symbols to give indications and precautions against a  
danger. They are defined as follows:  
Indicates that there is a risk of a danger. Each image symbolizes a particular type of  
danger. (Attention)  
Indicates what you must not do. Each image symbolizes a particular type of  
prohibition. (Prohibited actions)  
Indicates what you must do. Each image symbolizes a particular type of action  
necessary to avoid a danger. (Mandatory actions)  
(Example)  
Symbol to draw attention  
Term indicating a degree of danger  
CAUTION  
High temperature.  
Immediately after the power-off, system components such as hard disk are  
very hot. Wait the server to cool down completely before adding/removing  
some component.  
Symbol indicating a prohibited  
action (may not always be  
indicated)  
Description of a danger  
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Symbols and its descriptions used in this User’s Guide and warning labels are as follows:  
Attention  
Indicates a risk of an electric shock.  
Indicates a risk of an injury due to heat.  
Indicates a risk of catching your fingers.  
Indicates a risk of a fire or smoke.  
Indicates a general precaution or warning that are not defined herein.  
Indicates a risk of losing eyesight due to laser beam.  
Indicates a risk of an injury or damage to physical assets due to a hazardous material.  
Prohibited actions  
Indicates a general prohibition that is not defined herein.  
Do not disassemble, repair, or modify the equipment. There is a risk of an electric  
shock or fire.  
Mandatory actions  
Unplug the server. There is a risk of an electric shock or fire.  
Indicates a general action to take that is not defined herein. Make sure to follow the  
instructions.  
For detailed notes to set up the machine safely, refer to “Notes for Safe Handling” on page 1-2.  
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NOTE: This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
This class A digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Cet appareil numériqeu de la classe A respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
CE Statement  
Warning: This is a Class A product. In residential environment, this product may cause radio  
interference, in which case the user may be required to take adequate measures (EN55022).  
NOTE: This product provides resistance against hardware faults with its redundant hardware  
modules. However, this does not mean complete fault-tolerance is assured. For example,  
there is a risk of system down when:  
– A fatal fault occurs in software.  
– Both modules within a redundant hardware pair break down.  
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry  
or the interconnect backplane.  
– The entire system is cut off from AC power.  
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Trademarks  
NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC  
Corporation.  
Stratus is a registered trademark of Stratus Technologies Bermuda Ltd.  
Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of  
Microsoft Corporation in the United States and other countries.  
Intel and Pentium are registered trademarks of Intel Corporation.  
AT is a registered trademark of International Business Machines Corporation in the United States  
and other countries.  
Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems  
Incorporated.  
Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.  
Xeon is a trademark of Intel Corporation in the United States. DLT and DLTtape are trademarks of  
Quantum Corporation in the United States. QLogic and its logo are trademarks of QLogic  
Corporation in the United States. Fast!UTIL is a trademark of QLogic Corporation in the United  
States.  
All other product, brand, or trade names used in this publication are the trademarks or registered  
trademarks of their respective trademark owners.  
Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server  
2003 Enterprise Edition operating system are called Windows Server 2003 for short. Microsoft  
Windows 2000 Server operating system, Microsoft Windows 2000 Advanced Server operating  
system and Microsoft Windows 2000 Professional operating system are called Windows 2000 for  
short. Microsoft Windows NT Server network operating system version 3.51/4.0 and Microsoft  
Windows NT Workstation operating system version 3.51/4.0 are called Windows NT for short.  
Microsoft Windows Millennium Edition Operating System is called Windows Me for short.  
Microsoft Windows 98 operating system is called Windows 98 for short. Microsoft Windows 95  
operating system is called Windows 95 for short.  
Names used with sample applications are all fictitious. They are unrelated to any existing product  
names, names of organizations, or individual names.  
Notes:  
(1) No part of this manual may be reproduced in any form without prior written permission of  
NEC Corporation.  
(2) The contents of this manual are subject to change without prior notice.  
(3) The contents of this manual shall not be copied or altered without prior written permission of  
NEC Corporation.  
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find  
any part unclear, incorrect, or omitted in this manual, contact the sales agent where you  
purchased this product.  
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or  
consequential damage arising from the use of this manual regardless of (4) above.  
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i
Preface  
Welcome to the NEC Express5800/ft series.  
NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of  
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided  
by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to  
instantaneously isolate the failed parts to assure non-stop running; operation will be moved  
smoothly from one module to the other, minimizing damage to it. You can use NEC Express5800/ft  
series in a mission-critical system where high availability is required. By the use of Windows 2003  
operating system, it also provides outstanding openness for general-purpose applications, etc.  
To make the best use of these features, read this User's Guide thoroughly to understand how to  
operate NEC Express5800/ft series.  
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ii  
About This User’s Guide  
This User's Guide helps a user to properly setup and use the product. Consult this guide when you  
set up the product.  
Keep this manual and the separate volume of User’s Guide handy.  
This User's Guide is intended for users who have a good knowledge on the basic use of Windows  
operating systems and general I/O devices such as a keyboard and mouse.  
How to Use This User's Guide  
This guide explains the procedures you should perform before you begin system operation after you  
purchased the product. Read the guide in order from Chapter 1. If you perform procedures  
according to this guide, you will set up the product properly.  
Chapter 4 describes how to install the operating system. Chapter 5 describes post-installation  
procedures. Chapter 6 explains how to troubleshoot if you cannot set up the product properly. Refer  
to “System Repair” on page 6-2 for details about system configurations and repairs of this product.  
Refer to “Troubleshooting” on page 6-20 if you feel you failed to set up the product.  
See this User’s Guide for details of this product’s operation, and functions and operations of the  
hardware and the system.  
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iii  
Additional symbols  
The following symbols are used throughout this User's Guide in addition to the caution symbols  
described at the beginning.  
Important points or instructions to keep in mind when using the  
server or software  
IMPORTANT:  
CHECK:  
TIPS:  
Something you need to make sure when using the server or  
software  
Helpful information, something useful to know  
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iv  
Contents  
Preface.................................................................................................................................................i  
About This User’s Guide ..................................................................................................................ii  
How to Use This User's Guide........................................................................................................ii  
Additional symbols........................................................................................................................iii  
CHAPTER 1 BEFORE USING ....................................................................................... 1-1  
Notes for Safe Handling.................................................................................................................1-2  
Warning Labels............................................................................................................................1-2  
Precautions for Safety....................................................................................................................1-7  
General.........................................................................................................................................1-7  
Use of Power Supply and Power Cord.........................................................................................1-9  
Installation, Relocation, Storage and Connection ......................................................................1-11  
Cleaning and Handling of Internal Devices...............................................................................1-13  
During Operation .......................................................................................................................1-14  
Rack-mount Model ....................................................................................................................1-15  
Unpackaging .................................................................................................................................1-16  
Accessories ................................................................................................................................1-16  
Main unit....................................................................................................................................1-16  
CHAPTER 2 ABOUT OPERATING SYSTEM................................................................ 2-1  
Installing Windows Server 2003....................................................................................................2-2  
About OS installation...................................................................................................................2-2  
CHAPTER 3 INSTALLING SERVER.............................................................................. 3-1  
Installation ......................................................................................................................................3-2  
Tower Model................................................................................................................................3-2  
Installation of Rack-mount Model ...............................................................................................3-5  
Connection...................................................................................................................................3-8  
CHAPTER 4 WINDOWS SETUP.................................................................................... 4-1  
ft series Setup..................................................................................................................................4-2  
Setup Flow.......................................................................................................................................4-3  
Step 1: Things Required for Setup................................................................................................4-4  
Size of the Partition to be Created ...............................................................................................4-5  
Step 2: Prepare for ft series Setup ................................................................................................4-6  
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v
2-1: Initialize Hard Disks.............................................................................................................4-6  
2-2: Prepare NEC Express5800/ft series......................................................................................4-8  
Step 3: Disable Boot Monitoring Function ................................................................................4-11  
Step 4: Start the ft series Setup...................................................................................................4-16  
Step 5: Set Dual LAN Configuration..........................................................................................4-31  
Step 6: Set Dual Disk Configuration ..........................................................................................4-34  
Setting Dual Disk Configuration by Disk Management ............................................................4-34  
Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function...........................4-38  
Step 7: Update Software..............................................................................................................4-43  
Step 8: Connect and Configure Options ....................................................................................4-43  
Step 9: Create Volume.................................................................................................................4-44  
Step 10: Set Network for NEC ESMPRO Agent.......................................................................4-45  
Step 11: Enable Boot Monitoring Function ...............................................................................4-47  
Step 12: Set up Failure Management .........................................................................................4-48  
Set Memory Dump (Debug Information) ..................................................................................4-48  
Set Dr. Watson...........................................................................................................................4-52  
Install a Network Monitor .........................................................................................................4-54  
Set MTBF Type.........................................................................................................................4-55  
Step 13: Back up System Information........................................................................................4-57  
CHAPTER 5 PROCEDURES AFTER COMPLETION OF INSTALLATION...................5-1  
Installing Management Utilities....................................................................................................5-2  
NEC ESMPRO Agent..................................................................................................................5-2  
NEC ESMPRO Manager ...........................................................................................................5-12  
NEC MWA................................................................................................................................5-12  
Setting up PCs on a Network ......................................................................................................5-14  
Confirmation of the ft Control Software Version .....................................................................5-16  
Notes to apply the Windows Service Pack .................................................................................5-17  
About Windows Update (Applying Security Patches) ..............................................................5-17  
CHAPTER 6 TROUBLESHOOTING...............................................................................6-1  
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vi  
System Repair.................................................................................................................................6-2  
Preparation...................................................................................................................................6-2  
Starting up Recovery Console......................................................................................................6-4  
Updating the System....................................................................................................................6-9  
Troubleshooting............................................................................................................................6-20  
Problems with NEC EXPRESSBUILDER ................................................................................6-20  
Problems with Windows Setup..................................................................................................6-21  
Problems with NEC ESMPRO Setup ........................................................................................6-23  
Problems with System Repair....................................................................................................6-24  
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Chapter 1  
Before Using  
This chapter includes information necessary for proper and safe operation of the server, the main  
unit and its accessories. Go through this chapter before you start setup of the product.  
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1-2 Before Using  
Notes for Safe Handling  
The following section describes necessary information to use the product properly and safely.  
Warning Labels  
Warning labels are placed in certain parts of the system so that the user stays alert to possible risks  
(Do not remove or damage these labels).  
If some label is missing, about to peel off, or illegible, contact your sales agent.  
The figures below show locations of the labels on the server.  
Tower Model  
Label B  
Label C  
Label A  
Label E  
Label D  
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Before Using 1-3  
Label A  
Label B  
Label D  
Label C  
Label E  
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1-4 Before Using  
Rack-mount Model  
Label A  
Label B  
Label C  
Label D  
Label E  
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Before Using 1-5  
Label A  
为防止触电及火灾，关于模块/线缆的安装/拆卸，请参考操作说明书。  
Label B  
请小心不要夹住或碰伤手指。  
设备运行时以及刚切断电源后，硬盘表面温度会很高，请一定注意。  
对CPU模块、PCI模块、电源模块以外的部件进行维护时，为防止触电，请拔下所有电源线和外接线缆。  
有的部件可能会达到高温，请注意待其冷却之后再接触。  
请一定注意不要把螺丝掉落在主机内部，否则可能会引起火灾。  
Label C  
Label D  
只有维护员方可对本设  
备进行拆卸, 否则可能  
会引起触电等事故。  
Label E  
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1-6 Before Using  
PCI/CPU Modules  
PCI Module  
Label A  
CPU Module  
Label A  
Label A  
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Before Using 1-7  
Precautions for Safety  
This section provides precautions for using the server safely. Read this section carefully to ensure  
proper and safe use of the server. For symbol meanings, see "Safety Indications" described in the  
previous section.  
General  
WARNING  
Do not use the equipment in an operation where human lives are involved or  
high reliability is required.  
This equipment is not intended for use in controlling or use with facilities or  
systems where human lives are involved or high reliability is required, including  
medical devices or nuclear, aerospace, transportation, and traffic control  
facilities. NEC assumes no liability for any accidents or damage to physical  
assets resulting from the use of this equipment in such systems or facilities.  
Do not continue to use the equipment if you detect smoke, odor, or noise.  
If the equipment emits smoke, odor, or noise, immediately flip off the POWER  
switch, unplug the cord, and contact your sales agent. There is a risk of a fire.  
Do not insert a wire or metal object.  
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk  
of an electric shock.  
Do not use the equipment in an unsuitable place.  
Do not install a server rack in an unsuitable environment.  
Other systems also may be affected, and the rack may fall over to cause a fire  
or injuries. For details about installation environment and quake-resistant  
engineering, see the attached manual or contact your sales agent.  
Do not install the equipment on a nonconforming rack.  
Install the equipment on a 19-inch rack confirming to the EIA standard. Do not  
use the equipment without a rack or install it on a nonconforming rack. The  
equipment may not function properly, and there is a risk of damage to physical  
assets or injuries. For suitable racks, contact your sales agent.  
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1-8 Before Using  
CAUTION  
Prevent water or foreign objects from getting into the equipment.  
Do not let water or foreign objects (e.g., pins or paper clips) enter the  
equipment. There is a risk of a fire, electric shock, and breakdown. When such  
things accidentally enter the equipment, immediately turn off the power and  
unplug the cord. Contact your sales agent instead of trying to disassemble it  
yourself.  
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Before Using 1-9  
Use of Power Supply and Power Cord  
WARNING  
Do not handle a power plug with a wet hand.  
Do not plug/unplug a power cord with a wet hand. There is a risk of an electric  
shock.  
Do not connect the ground wire to a gas pipe.  
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.  
CAUTION  
Do not plug the cord in a nonconforming outlet.  
Use a wall outlet with specified voltage and power type. There is a risk of a fire  
or current leakage.  
Avoid installing the equipment where you may need an extension cord. If the  
cord that does not meet the power specifications, there is a risk of overheating  
that could lead to a fire.  
Do not plug too many cords in a single outlet.  
If the rated current is exceeded, there is a risk of overheating that could lead to  
a fire.  
Do not plug the cord insecurely.  
Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor  
contact. If dust settles on the slots and it absorbs moisture, there is also a risk  
of heat or fire.  
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1-10 Before Using  
CAUTION  
Do not use nonconforming power cords.  
Use the power cords specified by NEC. If the rated current is exceeded, there is  
a risk of a fire.  
You also have to observe the following prohibitions to prevent damage to the  
cords.  
ꢀ Do not pull on the cord.  
ꢀ Do not pinch the cord.  
ꢀ Do not bend the cord.  
ꢀ Keep chemicals away from the cord.  
ꢀ Do not twist the cord.  
ꢀ Do not place any object on the cord.  
ꢀ Do not bundle several cords.  
ꢀ Do not alter, modify, or repair the cord.  
ꢀ Do not staple the cord.  
ꢀ Do not use any damaged cord. (Replace it with a new one of the same  
specifications. For replacement procedures, contact your sales agent.)  
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Before Using 1-11  
Installation, Relocation, Storage and Connection  
WARNING  
Disconnect the power cord(s) before installing or removing the equipment.  
Be sure to power off the equipment and unplug its power cords from the wall  
outlet before installation/relocation. All voltage is removed only when the power  
cords are unplugged.  
CAUTION  
Do not hold the front bezel to lift the equipment.  
The equipment weighs approximately 70 kg (depending on its hardware  
configuration). Do not hold the front bezel, or it may become detached, causing  
an injury. For lifting and moving the equipment, remove the mounted modules  
from the main unit and carry them separately. It takes at least two people to  
carry it; hold the equipment firmly by its bottom.  
Do not remove and carry the equipment with modules mounted.  
When detaching and moving the equipment from the rack, remove all mounted  
modules from NEC Express5800/ft series and carry them separately.  
Do not install the equipment in an unsuitable place.  
Install the equipment in such a place as specified in this User's Guide. Avoid  
the following, or there is a risk of a fire.  
ꢀ a dusty place  
ꢀ a humid place located near a boiler, etc  
ꢀ a place exposed to direct sunlight  
ꢀ an unstable place  
Be careful not to hurt your fingers.  
Exercise great care not to hurt your fingers on the rail when you  
mount/dismount the equipment into/from the rack.  
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1-12 Before Using  
CAUTION  
Do not connect any interface cable with the power cord of the server plugged to  
a power source.  
Make sure to power off the server and unplug the power cord from a power  
outlet before installing/removing any optional internal device or  
connecting/disconnecting any interface cable to/from the server. If the server is  
off-powered but its power cord is plugged to power source, touching an internal  
device, cable, or connector may cause an electric shock or a fire resulted from  
a short-circuit.  
Do not use any non-designated interface cable.  
Use only interface cables designated by NEC; identify which component or  
connector to attach beforehand. If you use a wrong cable or make a wrong  
connection, there is a risk of short-circuit that could lead to a fire.  
You also have to observe the following prohibitions about handling and  
connecting interface cables:  
ꢀ Do not use any damaged cable connector.  
ꢀ Do not step on the cable.  
ꢀ Do not place any object on the cable.  
ꢀ Do not use the equipment with loose cable connections.  
Do not use or store this product in a corrosive environment.  
Avoid the usage or storage of this product in an environment which may be  
exposed to corrosive gases, such as those including but not limited to :  
sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia and/or  
ozone.  
Avoid installing this product in a dusty environment or one that may be exposed  
to corrosive materials such as sodium chloride and/or sulfur.  
Avoid installing this product in an environment which may have excessive metal  
flakes or conductive particles in the air.  
Such environments may cause corrosion or short circuits within this product,  
resulting in not only damage to this product, but may even lead to be a fire  
hazard.  
If there are any concerns regarding the environment at the planned site of  
installation or storage, please contact your sales agent.  
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Before Using 1-13  
Cleaning and Handling of Internal Devices  
WARNING  
Do not disassemble, repair, or alter the server.  
Unless described herein, never attempt to disassemble, repair, or alter the  
equipment. There is a risk of an electric shock or fire as well as malfunction.  
Do not look into the CD-ROM drive.  
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside  
while the system is on. A laser beam is invisible; if your eyes get exposed to it,  
there is a risk of losing eyesight.  
Do not detach a lithium battery yourself.  
This equipment has a lithium battery. Do not detach it yourself. If the battery is  
exposed to fire or water, it could explode.  
When the lithium battery is running down and the equipment doesn’t work  
correctly, contact your sales agent instead of disassembling, replacing or  
recharging it yourself.  
Disconnect the power plug before cleaning the server.  
Make sure to power off the server and disconnect the power plug from a power  
outlet before cleaning or installing/removing internal optional devices. Touching  
any internal device of the server with its power cord connected to power source  
may cause an electric shock even if the server is off-powered.  
Disconnect the power plug from the outlet occasionally and clean the plug with  
a dry cloth. Heat will be generated if condensation is formed on a dusty plug,  
which may cause a fire.  
CAUTION  
High temperature  
Immediately after powering off the system, system components such as hard  
disk may be very hot. Wait for the server to cool down completely before  
adding/removing components.  
Make sure to complete installation.  
Firmly install all power cords, interface cables and/or boards. An incompletely  
installed component may cause a contact failure, resulting in fire and/or smoke.  
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1-14 Before Using  
During Operation  
CAUTION  
Do not pull out a device during operation.  
Do not pull out or remove a device while it works. There is a risk of malfunction  
and injuries.  
Do not touch the equipment when it thunders.  
Unplug the equipment when it threatens to thunder. If it starts to thunder before  
you unplug the equipment, do not touch the equipment or cables. There is a  
risk of a fire or electric shock.  
Keep animals away.  
Animal’s waste or hair may get inside the equipment to cause a fire or electric  
shock.  
Do not place any object on top of the server.  
The object may fall off to cause injuries, damage to hardware and/or a fire.  
Do not leave the CD tray ejected.  
Dust may get in the equipment to cause malfunction. The ejected tray may also  
become a cause of injuries.  
Do not use a cellular phone or pager around the equipment.  
Turn off your cellular phone or pager when you use the equipment. Their radio  
waves may cause the equipment to malfunction.  
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Before Using 1-15  
Rack-mount Model  
CAUTION  
Do not attempt to install the server yourself.  
To avoid a risk of injuries, users should not attempt to install the equipment into  
a rack. Installation should be performed by trained maintenance personnel.  
< For Maintenance Personnel Only >  
Do not remove and carry the equipment with modules mounted.  
When you remove this product from the rack and carry it, remove all modules  
that are mounted first.  
Do not install the equipment in such a manner that its weight is imposed on a  
single place.  
To distribute the weight, attach stabilizers or install two or more racks. It may  
fall down to cause injuries.  
Do not assemble parts alone.  
It takes at least two people to mount doors and trays to a rack. You may drop  
some parts to cause a breakage or injuries.  
Do not pull a device out of the rack if it is unstable.  
Before pulling out a device, make sure that the rack is fixed (by stabilizers or  
quake-resistant engineering).  
Do not leave two or more devices pulled out from the rack.  
If you pull out two or more devices the rack may fall down. You can only pull out  
one device at a time.  
Do not install excessive wiring.  
To prevent burns, fires, and damage to the equipment, make sure that the rated  
load of the power branch circuit is not exceeded. For more information on  
installation and wiring of power-related facilities, contact your electrician or local  
power company.  
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1-16 Before Using  
Unpackaging  
The following section describes necessary information to use the product properly and safely.  
Accessories  
This product is shipped with various accessories. See the attached list to make sure everything is  
included and check the individual items. If any component is missing or damaged, contact your  
sales agent.  
ꢀ Keep the accessories in a safe place. You will need them when you perform setup,  
addition of options, or replacement of failed components.  
ꢀ To check NEC EXPRESSBUILDER components, see the attached list.  
ꢀ Be sure to fill out and mail the software registration card that is shipped with the operating  
system.  
ꢀ Make backup copies of included floppy disks, if any. Keep the original disks as the master  
disks; use these copies in operation.  
ꢀ Improper use of an included floppy disk or CD-ROM may alter your system environment.  
If you find something unclear, stop using them and contact your sales agent.  
Main unit  
Confirm the following after you unpack the product.  
ꢀ If your product has standard configurations, before you set up the main unit, attach  
optional memory and CPU that you purchased separately. See the separate volume of  
User’s Guide for details.  
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Chapter 2  
About Operating System  
This chapter gives essential information on the Windows system supported by the server and how to  
install it.  
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2-2 About Operating System  
Installing Windows Server 2003  
For installing an operating system on NEC Express5800/ft series, use NEC EXPRESSBUILDER.  
IMPORTANT: The NEC Express5800/ft series is a precision instrument. You should ask  
maintenance personnel to install it.  
The ft series setup program is exclusively used for the NEC Express5800/ft series. To execute the  
setup program, simply select the item [Setup] from the menu displayed when starting the system  
through the provided CD-ROM "NEC EXPRESSBUILDER.” The setup program automatically  
performs the complete setups from hardware internal parameter/status settings to installation of the  
operating system (Windows Server 2003) and various utilities.  
Use the ft series setup program for the first installation and reinstallation of the operating system.  
This program accomplishes complicate setups.  
Before performing the ft series setup, contact your sales agent about the latest release of ft control  
software.  
About OS installation  
Read the notes here carefully before installing the operating system.  
Operating System Supported by the NEC Express5800/ft series  
The operating system that NEC Express5800/ft series supports is Microsoft® Windows® Server  
2003 Enterprise Edition (Without SP) (English). Hereinafter called "Windows Server 2003".  
IMPORTANT: You cannot use the OS media which service pack is applied.  
If OS media which service pack is applied is used, applying service pack or Microsoft update  
module may fail during installation. Perform installation again using OS media which service  
pack is not applied.  
NEC Express5800/ft series does not support any operating systems other than the above (e.g.,  
Windows Server 2003 Standard Edition, Windows 2000 Server or Windows NT 4.0).  
About Windows Server 2003  
Use the ft series setup program to install Windows Server 2003. Note the following at installation:  
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About Operating System 2-3  
IMPORTANT:  
ꢀ
Complete all the setups such as the memory expansion and the BIOS setting before  
installing Windows Server 2003.  
ꢀ
NEC software package, which is to be purchased separately, is also provided with the  
documentation for installation. However, see this User's Guide for installation into this  
server.  
ꢀ
After completing the ft series setup program, make settings for failure management (e.g.,  
memory dump (debug information) setting) according to Chapter 4.  
About Auto Installation of Utilities  
The ft series setup installs the following utilities automatically.  
ꢀ
ꢀ
ꢀ
NEC ESMPRO Agent  
NEC Rapid Disk Resync (RDR)  
NEC ExpressCluster SRE  
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2-4 About Operating System  
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Chapter 3  
Installing Server  
This chapter describes requirements for using the product properly and safely, the setup procedures  
to make NEC Express5800/ft series ready for use, and how to connect peripherals.  
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3-2 Installing Server  
Installation  
This section describes installation of NEC Express5800/ft series.  
Tower Model  
IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask  
maintenance personnel to install it.  
Select a suitable site for tower model.  
CAUTION  
Observe the following precautions to use the equipment safely. There are risks  
of a burn, injury, or damage to physical assets. For details, see “Notes for Safe  
Handling” in Chapter 1.  
ꢀRemove all modules before moving the equipment.  
ꢀDo not install the equipment in non-designated places.  
Room that can maintain the following conditions:  
[When operating]  
Temperature: 10 to 35ºC*  
Humidity: 20 to 80%  
Temperature gradient: ±10ºC/hr  
Atmospheric pressure: 749 to 1040hpa  
[When not operating]  
Close enough to connect the  
mouse and the display.  
Temperature: 5 to 40ºC*  
Humidity: 10 to 80%  
Temperature gradient: ±15ºC/hr  
Atmospheric pressure: 749 to 1040hpa  
100V - 120 V or 200V - 240  
V parallel bi-polar power  
outlet with grounding  
Floor or a level  
and robust desk or  
table  
Wall outlet within the  
reach of supplied power  
cord.  
Clean and tidy room  
Location with an open space of 1m or more  
on the front side, 50 cm or more on the rear  
side, and 15cm or more on the right and left  
sides of the server. (The front bezel extrudes  
about 50 mm from the right side of the  
server when fully opened.)  
UPS to prevent momentary voltage drop due to power  
failure or lightning *  
* Optional. UPS is recommended for best use of  
features of NEC Express5800/ft series.  
* It is recommendable to use the server in a room where  
temperature can be kept between 15 and 25ºC.  
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Installing Server 3-3  
Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may  
malfunction.  
ꢀ Place where temperatures change widely (near a heater, air conditioner, or refrigerator).  
ꢀ Place that is subject to intense vibration.  
ꢀ Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen  
dioxide, or ozone) is generated, or a place that is close to chemicals or exposed to  
chemicals.  
ꢀ Place whose floor is covered with non-antistatic carpet.  
ꢀ Place that may be subject to falling objects.  
ꢀ Place where you may step or trip on the power cords or interface cables.  
ꢀ Place that is close to some equipment that generates intense magnetic field (e.g., TV set,  
radio, broadcasting/communications antenna, power transmission wire, and  
electromagnetic crane). (If unavoidable, contact your sales agent to request proper shield  
construction.)  
ꢀ Place where the power cord of the server must be connected to an AC outlet that shares  
the outlet of another device with large power consumption.  
ꢀ Place that is close to some equipment that causes power noises (e.g., sparks caused by  
power-on/off using a relay). If you must install the server close to such equipment, request  
your sales agent for separate power cabling or noise filter installation.  
It takes at least two people to carry the server; hold it firmly by its bottom and place it slowly on the  
selected site.  
IMPORTANT: Do not hold the front bezel to lift it, or it may become detached and fall  
down.  
After placing the main cabinet, lock its two front casters and screw the attached four stabilizers on  
the cabinet adjusting their height.  
Screws  
Stabilizer  
Lock lever  
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3-4 Installing Server  
After fastening the main cabinet, open its front bezel to mount the CPU and PCI modules. For  
details, see the following section “Installation of Rack-mount Model.” Procedures are basically the  
same for the tower model except that its modules are mounted vertically instead of horizontally.  
IMPORTANT: Follow the procedures below to install the CPU and PCI modules. Note  
the following before installing them.  
ꢀ Ensure the main cabinet is immobilized.  
ꢀ Place removed modules to the side of the main cabinet. Do not place modules on top of  
the main cabinet.  
ꢀ Be sure to hold the modules tightly, and then mount them slowly and carefully.  
ꢀ If you cannot install modules smoothly, remove them and try again.  
ꢀ Install the CPU modules in the right two slots, the PCI modules in the left two slots.  
ꢀ Perform installation from the left slots.  
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Installing Server 3-5  
Installation of Rack-mount Model  
You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards.  
IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask  
maintenance personnel to install it.  
To install a rack, contact your sales agent or maintenance personnel.  
CAUTION  
Do not attempt to install the server.  
To avoid the risk of personal injury, users should not attempt to install the  
server into the rack assembly. The server should be installed in the rack only by  
trained maintenance personnel.  
Space 40 cm or more on top, 1 m or more  
on the front and rear, and 60 cm or more on  
the right and left.  
Room that can maintain the following  
conditions:  
[When operating]  
Temperature: 10 to 35ºC*  
Humidity: 20 to 80%  
Temperature gradient: ±10ºC/hr  
Atmospheric pressure: 749 to 1040hpa  
[When not operating]  
Temperature: 5 to 40ºC*  
Humidity: 10 to 80%  
Temperature gradient: ±15ºC/hr  
Atmospheric pressure: 749 to 1040hpa  
100V - 120 V or 200V - 240 V  
parallel bi-polar power outlet  
with grounding  
Wall outlet within the  
reach of supplied power  
cord.  
Level and reinforced  
floor.  
* It is recommended to use the server in a room where  
temperature can be kept between 15 and 25ºC.  
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3-6 Installing Server  
WARNING  
Observe the following precautions to use the server safely. There is a risk of a  
death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1.  
ꢀDo not install the equipment in non-designated places.  
ꢀDo not connect the ground wire to a gas pipe.  
CAUTION  
Observe the following precautions to use the equipment safely. There is a risk  
of a burn, personal injury, or damage to physical assets. For details, see “Notes  
for Safe Handling” in Chapter 1.  
ꢀDo not carry or install the equipment alone.  
ꢀ Do not install the equipment in such a manner that its weight is imposed on  
a single place.  
ꢀDo not assemble or disassemble parts alone.  
ꢀDo not pull a device out of the rack if it is unstable.  
ꢀDo not leave two or more devices pulled out from the rack.  
ꢀDo not install excessive wiring.  
Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may  
malfunction.  
ꢀ Place where you cannot pull out the components fully.  
ꢀ Place that cannot sustain the total weight of the rack system.  
ꢀ Place where you cannot mount stabilizers or where you cannot perform installation  
without quake-resistant engineering.  
ꢀ Place whose floor is uneven or inclined.  
ꢀ Place where temperatures change widely (near a heater, air conditioner, or refrigerator).  
ꢀ Place that is subject to intense vibration.  
ꢀ Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen  
dioxide, or ozone) is generated, or a place that is close to chemicals or exposed to  
chemicals.  
ꢀ Place whose floor is covered with non-antistatic carpet.  
ꢀ Place that may be subject to falling objects.  
ꢀ Place that is close to some equipment that generates intense magnetic field (e.g., TV set,  
radio, broadcasting/communications antenna, power transmission wire, and  
electromagnetic crane). (If unavoidable, contact your sales agent to request proper shield  
construction.)  
ꢀ Place where the power cord of the server must be connected to an AC outlet that shares  
the outlet of another device with large power consumption.  
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Installing Server 3-7  
ꢀ Place that is close to some equipment that causes power noises (e.g., sparks caused by  
power-on/off using a relay). If you must install the server close to such equipment, request  
your sales agent for separate power cabling or noise filter installation.  
IMPORTANT: Temperature increase inside the rack and airflow  
If you install several components or the ventilation isn’t good inside the rack, the internal  
temperature may increase due to heat emitted from the components. When the operating  
temperatures of NEC Express5800/ft series (10 to 35°C) are exceeded, there is a risk of  
malfunction. You must take adequate precautions and measures for airflow inside the rack as well  
as in the room so that the internal temperature can be kept within this range during operation.  
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3-8 Installing Server  
Connection  
Connect peripheral devices to NEC Express5800/ft series.  
The server is provided with connectors for wide variety of peripheral devices on its front and rear.  
The figure on the next page illustrates available peripheral devices for the server in the standard  
configuration, and locations of the connectors for the devices. After connecting the peripheral  
devices, connect the provided power cords with the server, and then plug the power cords into the  
power outlet.  
WARNING  
Observe the following precautions to use the server safely. There is a risk of a  
death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1.  
ꢀDo not hold the power plug with a wet hand.  
ꢀDo not connect the ground wire to a gas pipe.  
CAUTION  
Observe the following precautions instructions to use the equipment safely.  
There is a risk of a burn, personal injury, or damage to physical assets. For  
details, see “Notes for Safe Handling” in Chapter 1.  
ꢀDo not plug the power cord in a nonconforming outlet.  
ꢀDo not plug too many cords in a single outlet.  
ꢀDo not plug the cord insecurely.  
ꢀDo not use nonconforming power cords.  
IMPORTANT:  
ꢀ
ꢀ
ꢀ
Power off the server before connecting peripheral devices, with the exception of  
peripherals with USB interface. Connecting a powered peripheral device to the powered  
server will cause malfunctions and failures.  
To connect a third-party peripheral device or interface cable to the server, check with  
your sales agent to see if they are compatible with NEC Express5800/ft series. Some  
third-party devices may not be used with the server.  
The total cable length of SCSI device connections is up to 6 m, including the internal  
SCSI cables.  
ꢀ
ꢀ
The serial port connectors are reserved for maintenance.  
Place the USB floppy disk drive on the server. Space of 1U is needed to put it on the  
server.  
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Installing Server 3-9  
A rack-mount model is shown here. As for a tower model, locations of the connectors are same  
though the orientation of the equipment is different.  
IMPORTANT: Space of 1U above the main unit is needed to place the USB floppy disk  
drive on the main unit for a rack-mount model. For a tower model, place it on the main  
unit.  
USB floppy  
disk drive  
Reserved for  
maintenance  
Reserved for  
maintenance  
Keyboard (via keyboard hub to mouse)  
Display  
To a SCSI  
backup device  
To a 1000Mbps To a 100Mbps  
network  
network  
IMPORTANT: Connection of optional devices  
ꢀ
In the case of standard configuration, you need to complete setup of the operating  
system before mounting optional PCI cards or hard disks that you purchased  
separately.  
ꢀ
If N8803-031F is mounted, be sure to connect cables to the FC array unit before going  
on to the next step.  
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3-10 Installing Server  
After connecting cables to PCI modules, secure them with the cable ties.  
When completing connection to peripheral equipment, connect the two provided power cords to the  
server. After that, secure the cables with the cable tie provided in the server.  
Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole  
grounds provided or to an uninterruptible power supply (UPS).  
To use the functions of the server, you should connect the server to the UPS.  
AC inlet B  
(for Group 1)  
Power cords  
AC inlet A  
(for Group 2)  
<Example>  
Cable tie  
IMPORTANT:  
ꢀ
ꢀ
Be sure to use both of the power cords to make the server fault-tolerant.  
If both PCI modules are mounted, the one you plug in first will become the primary module.  
The AC inlet B is used for Group 1; the AC inlet A is for Group 2.  
ꢀ
The module whose POWER switch LED is on is the primary.  
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Installing Server 3-11  
To connect the power cords from the server to an uninterruptible power supply (UPS), use service  
outlets on the rear of the UPS.  
The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT.  
(They may be called "OUTPUT1" and "OUTPUT2".)  
For constant power supply, connect the power cords to a UN-SWITCH OUT outlet. (Connect the  
modem that is in service for 24 hours to this outlet.)  
When the power cords from the server are connected to a UPS, change the BIOS setup of the server  
to link with power supply from the UPS.  
Select [AC-LINK] from [System Hardware] on the BIOS setup utility and change parameters. See  
the separate volume of User’s Guide for details.  
<Example>  
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3-12 Installing Server  
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Chapter 4  
Windows Setup  
This chapter describes procedures for configuring boot monitoring function, setup, installing  
Windows, setting dual LAN configuration, setting dual disk configuration and so on.  
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4-2 Windows Setup  
ft series Setup  
Use NEC EXPRESSBUILDER to setup the NEC Express5800/ft series.  
IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask  
maintenance personnel to install it. You perform ft series setup for reinstallation.  
The ft series setup is the install program for the NEC Express5800/ft series. The ft series setup helps  
you to install Windows Server 2003. You can use the ft series setup for reinstalling Windows Server  
2003 to your server as well.  
IMPORTANT: Using the ft series setup will format your system disk.  
The "NEC EXPRESSBUILDER" CD-ROM that comes with your server is used to run the ft series  
setup program.  
You will also use the ft series setup when you reinstall the operating system.  
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Windows Setup 4-3  
Step 1: Things Required for Setup  
Step 2: Prepare for ft series Setup  
(P.4-4)  
(P.4-6)  
Setup Flow  
Step 3: Disable Boot Monitoring Function  
(P.4-11)  
(P.4-16)  
The following flow-chart illustrates  
the flow of the setup procedures for  
the NEC  
Step 4: Starting the ft series Setup  
Run [Setup] from NEC EXPRESSBUILDER top menu  
Express5800/320Lc/320Lc-R server.  
Prepare for Windows Server2003 Enterprise Edition installation  
and ft control software installation  
Corresponding page numbers are  
shown in parentheses.  
Insert Windows Server 2003 Enterprise Edition CD-ROM in the  
CD-ROM drive  
Enter the product ID of Windows Server 2003  
(Unnecessary when OS’s Backup CD-ROM is used)  
Specify the size of the partition for OS installation  
Copy OS module to hard disk  
Select language for HotFix  
Automatic installation starts:  
Windows Server 2003 Enterprise Edition  
ft control software  
NEC ESMPRO Agent  
Windows Setup Wizard starts  
Agree to the terms of software license  
Enter user name and company name  
Step 5: Set Dual LAN Configuration  
Step 6: Set Dual Disk Configuration  
(P.4-31)  
(P.4-34)  
Step 7: Update Software  
(P.4-43)  
(P.4-43)  
Step 8: Connect and Configure Options  
Step 9: Create Volume  
(P.4-44)  
(P.4-45)  
(P.4-48)  
(P.4-48)  
Step 10: Set Network for NEC ESMPRO Agent  
Step 11: Enable Boot Monitoring Function  
Step 12: Set up Failure Management  
- Set memory dump (debug information)  
- Set Dr. Watson  
- Install a network monitor  
- Set MTBF type  
Step 13: Back up System Information  
Setup completed  
(P.4-57)  
Entered or selected by the  
user  
: Proceeds automatically  
:
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4-4 Windows Setup  
Step 1: Things Required for Setup  
The following explains the setup procedure using the ft series setup program:  
IMPORTANT: Do not apply service packs to NEC Express5800/ft series based on your  
judgment. If you desire to apply service packs, contact your sales agent about application  
status and apply service packs to NEC Express5800/ft series.  
TIPS: For the latest information on support for Windows Service Pack, contact your  
sales agent.  
You need the following to install Windows Server 2003:  
ꢀ NEC EXPRESSBUILDER (CD-ROM)  
ꢀ ft Update CD  
This CD-ROM is used to update ft control software; it may not be shipped with the  
equipment. (Not included if “NEC EXPRESSBUILDER” CD-ROM contains the latest  
version of software programs at the time of shipment.)  
ꢀ Microsoft Windows Server 2003 Enterprise Edition (English) CD-ROM  
NEC Express5800/ft series supports the following operating system:  
Microsoft® Windows® Server 2003 Enterprise Edition (Without SP) (English)  
IMPORTANT: You cannot use the OS media which service pack is applied.  
If OS media which service pack is applied is used, applying service pack or Microsoft  
update module may fail during installation. Perform installation again using OS media  
which service pack is not applied.  
ꢀ RDR Key FD  
RDR Key FD is included only for NEC Express5800/ft series with Rapid Disk Resync.  
ꢀ User’s Guide (Setup) (this manual)  
ꢀ User’s Guide  
IMPORTANT: About the latest release of ft control software and purchase of the  
latest version of its Update CD-ROM, ask your sales agent.  
Before starting the setup, decide the size of the partition where the operating system will be  
installed.  
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Windows Setup 4-5  
Size of the Partition to be Created  
The required minimum size of a partition to install the system can be obtained from the following  
formula:  
Size required for installation + paging file size + dump file size  
Size required for installation  
Paging file size (recommended)  
Dump file size  
= 2,900MB  
= size of memory mounted* × 1.5  
= size of memory mounted* + 12MB  
IMPORTANT:  
ꢀ
The above paging file size is necessary for collecting debug information (memory  
dump). If a value smaller than the “Recommended” value is set for the initial size of  
the paging file, correct debug information (memory dump) may not be collected.  
ꢀ
ꢀ
The maximum paging file size is 4095MB in a partition. If 1.5 times the size of  
mounted memory is larger than 4095MB, set the size at 4095MB.  
If the size of mounted memory is larger than 2GB, the maximum size of dump file is  
“2048MB+12MB.”  
TIPS: The mounted memory size means the total of memory installed on a single CPU  
module.  
For example, if memory of 512MB is mounted, the required minimum partition size obtained from  
the above formula is as follows:  
2900MB + (512MB × 1.5) + (512MB +12MB) = 4192MB  
TIPS: The minimum partition size you can specify in the ft series setup is 3072MB. The  
partition size must be 3072MB or larger for automatic installation. Therefore the size  
smaller than 3072MB cannot be specified.  
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4-6 Windows Setup  
Step 2: Prepare for ft series Setup  
Before starting ft series setup, be sure to do the following. If these preparations are not done, setup  
cannot be performed properly.  
•
•
Initialize hard disks  
Prepare NEC Express5800/ft series main unit  
2-1: Initialize Hard Disks  
To use used hard disks for ft server setup, initialize the following hard disks:  
•
•
Hard disk to be inserted into the Slot1 of the PCI module (for Group1)  
Hard disk to be inserted into the Slot1 of the PCI module (for Group2)  
<Procedure for initializing hard disks>  
Initializing hard disk drives which had been mirrored by the RDR function:  
Physically format hard disk drives.  
Refer to sections from “System Configuration” to “SCSI BIOS~Fast!UTIL~” in the separate  
volume of User’s Guide, and perform “Low-Level Format” by SCSI Disk Utility.  
IMPORTANT: Physical formatting takes about 10 minutes for an 18GB-disk.  
Initializing hard disk drives which had been mirrored by Disk Management:  
Use the fdisk command to format hard disk drives.  
1. Create a ROM-DOS startup disk.  
For creating a ROM-DOS startup disk, see “NEC EXPRESSBUILDER” – “NEC  
EXPRESSBUILDER Top Menu” – “Tools” – “ROM-DOS Startup FD” in the separate  
volume of User’s Guide.  
2. Insert only the hard disks to initialize into the slots.  
IMPORTANT: When initializing a hard disk, insert it into the Slot1 of the PCI  
module for Group1.  
3. Insert the ROM-DOS startup disk into the floppy disk drive and start the machine.  
4. When ROM-DOS starts and prompt “A:\” is displayed, run FDISK command.  
5. When the message “Do you wish to enable large disk support? [Y]:” appears, press Y.  
6. Press A and delete all partitions. (A: Delete all partitions)  
7. When the message “Warning! All data on fixed hard disk 1 will be lost! Are you sure you  
want to delete? [N]:” appears, press Y.  
8. When the message “Press Esc to return to menu:” appears, press ESC.  
9. Press S to save changes. (S: Save changes (and reboot))  
10. When the message “Changes saved. Press any key to reboot” is displayed, press any key.  
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Windows Setup 4-7  
11. When restarting process starts, remove the ROM-DOS startup disk from the floppy disk  
drive and power off.  
Initialization of hard disks is completed. Start the preparation of NEC Express5800/ft series.  
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4-8 Windows Setup  
2-2: Prepare NEC Express5800/ft series  
With the power of NEC Express5800/ft series off, follow the steps below:  
1. Prepare NEC Express5800/ft series.  
•
•
Remove all optional PCI boards.  
Mount the PCI modules (for Group1/for Group2), and CPU modules (for Group1/for  
Group2).  
•
•
•
Insert only one hard disk to the slot1 of PCI module for Group1.  
Remove all LAN cables.  
Remove optional SCSI devices such as a tape device from the internal SCSI connector.  
IMPORTANT: Do not mount any hard disk into any slots of any modules other than  
the specified slots. If multiple hard disks are inserted, the hard disk to install OS cannot  
be determined.  
2. Make the PCI module for Group1 primary.  
The location of the parts required for operations and check are shown below.  
BMC Status LED  
PCI module Status LED1  
POWER switch  
CD-ROM drives  
PCI module  
(for Group1)  
PCI module  
Status LED2  
PCI module  
(for Group2)  
CPU modules  
Front View  
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Windows Setup 4-9  
AC inlet B (for  
Group1)  
AC inlet A (for  
Group2)  
Rear View  
<When the AC power is off (The power cord is not plugged into the outlet)>  
Connect the power cords to NEC Express5800/ft series in the following order:  
(1) Connect the power cord to the AC inlet B (for Group1)  
(2) Connect the power cord to the AC inlet A (for Group2)  
(3) Confirm that the POWER switch of the PCI module for Group1 is illuminated.  
(4) Make sure that the two BMC Status LEDs for PCI modules (for Group1/for Group2) are  
turned off.  
IMPORTANT: If the BMC Status LED is red and blinking, start the ft series  
setup after the LED is turned off. Otherwise the setup may not be done properly.  
Preparation is now completed. Start the ft series setup.  
<When the AC power is on (The power cords are plugged to the wall outlet and the main  
unit’s power is off)>  
(1) Check the LED of the PCI module’s POWER switch.  
•
If the PCI module for Group1’s POWER switch is lit, PCI module for Group1 is  
primary. Preparations are complete. Start the ft series setup.  
•
If the PCI module for Group2’s POWER switch is lit, the PCI module for Group1 is  
secondary. Continue to (2). Make PCI module for Group1 the primary module.  
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4-10 Windows Setup  
(2) Make sure that the two BMC Status LEDs of the PCI modules (for Group1/for Group2) are  
turned off.  
IMPORTANT: While the BMC Status LED is red and blinking, do not perform  
(3) and on. Otherwise the BMC firmware may become damaged.  
(3) Remove the power cord of the AC inlet A (for Group2).  
(4) Check that the POWER switch of the PCI module for Group1 is turned on.  
(5) Connect the power cord of the AC inlet A (for Group2).  
(6) Make sure that two BMC Status LED for PCI modules (for Group 1/for Group 2) are  
turned off.  
IMPORTANT: If the BMC Status LED is red and blinking, start the ft series  
setup after the LED is turned off. Otherwise the setup may not be done properly.  
Preparation is now completed. Start the ft series setup.  
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Windows Setup 4-11  
Step 3: Disable Boot Monitoring Function  
Check whether the power is ON and make settings for properly performing setup for later on.  
This equipment has a function to monitor the main unit at startup. (Enabled in the configuration at  
shipment)  
When reinstalling the operating system, this monitoring function needs to be disabled. Otherwise  
the installation may not be done properly. Follow the steps in this section and make proper settings.  
IMPORTANT: If you skip the settings described here, the system will be restarted  
forcefully while Windows setup screen is shown and the setup will be unsuccessful; BIOS  
may repeat Windows setup in an invalid manner. In this case, you will need to restart the  
setup procedures from the beginning.  
TIPS: For details of operations for BIOS Setup Utility and parameters, see the separate  
volume of User’s Guide.  
<Procedure for Changing BIOS settings>  
1. Turn on the display and the peripheral equipment connected to the NEC Express5800/ft  
series.  
CHECK: If the power cords are connected to a power controller like a UPS,  
make sure that it is powered on.  
TIPS: When the AC power of the NEC Express5800/ft series is turned on, after  
the power is supplied, BMC is synchronized between the PCI modules. Upon the  
completion of the BMC synchronization, the POWER LED of either PCI module  
will be lit.  
2. Detach the front bezel in the case of a rack-mount model (or open it in the case of a tower  
model).  
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4-12 Windows Setup  
3. Confirm that the BMC Status LED (  
) on both PCI modules are off and press the  
illuminated POWER switch which is located on the front panel.  
BMC Status LED  
PCI modules  
CPU modules  
POWER switches*  
* Only the lit POWER switch can be used.  
IMPORTANT:  
ꢀ
ꢀ
Do not turn off the power before the "NEC" logo appears.  
When powering on, make sure that the BMC Status LED (  
PCI modules are off and then press the power switch.  
) on the both  
After a while, the "NEC" logo will appear on the screen.  
While the "NEC" logo is displayed on the screen, NEC Express5800/ft series is performing  
a power-on self test (POST) to check itself. For details, see the separate volume of User’s  
Guide. Upon the completion of POST, Windows will start.  
CHECK: If the server finds errors during POST, it will interrupt POST and  
display the error message. See the separate volume of User’s Guide.  
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Windows Setup 4-13  
4. When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press  
<F12> to Network” on the display screen, press F2.  
The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen.  
<Example>  
5. Move the cursor onto "Advanced" and select “Advanced”.  
The Advanced menu will be displayed.  
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4-14 Windows Setup  
6. Move the cursor onto “Monitoring Configuration” and press Enter.  
The Monitoring Configuration submenu appears.  
7. Move the cursor onto “Boot Monitoring” and press Enter.  
Parameters will be displayed.  
8. Among the parameters, choose “Disabled” and press Enter.  
The current display of the configuration for Boot Monitoring will be changed to  
“Disabled”.  
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Windows Setup 4-15  
9. Move the cursor onto "Exit" to display the Exit menu.  
10. Move the cursor onto “Save Changes & Exit” and press Enter.  
The confirmation window will appear.  
11. Select “Yes” and press Enter.  
After the configuration data is saved and SETUP is terminated, the system is rebooted.  
This is the end of steps for switching boot monitoring function.  
TIPS: When reinstalling the OS, power off this equipment to prepare for  
reinstallation. Then, referring to page 2-2 “Installing Windows Server 2003” and  
continue the setup.  
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4-16 Windows Setup  
Step 4: Start the ft series Setup  
Follow the steps below to perform ft series setup:  
IMPORTANT: If you skip the settings of Step 3 “Disable Boot Monitoring Function”  
(page 4-11), BIOS will be restarted forcefully while Windows setup screen is shown and  
the setup will be unsuccessful; BIOS may repeat Windows setup in an invalid manner. In  
such case, you will need to restart the setup procedures from the beginning.  
<Procedure for ft series setup>  
1. Turn on the NEC Express5800/ft series.  
2. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server.  
IMPORTANT: For ft series setup, insert the CD-ROM into the PCI module for  
Group1’s CD-ROM drive.  
3. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt and Delete  
together), or turn the power off and then turn it on to restart the NEC Express5800/ft series.  
The system starts through the CD-ROM, and NEC EXPRESSBUILDER is activated.  
4. Click [Setup].  
5. When the following message appears, click [Confirm].  
Note  
We recommend that you should save the system information to your  
computer after system setup. If not, you will not be able to recover the  
information. You can save the information by the following process:  
(1)Select 'Tools'. (2)Select 'Off-line Maintenance Utility'.  
(3)Select 'System Information Management'. (4)Select 'Save'.  
[Confirm]  
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Windows Setup 4-17  
6. “Important 1” message will appear.  
Read the message and follow the instructions.  
*** Important Notice 1  
- No optional boards should be installed in the PCI modules at this  
time. If there are optional boards installed in the PCI modules,  
please abort the installation process, power down the system  
and remove the optional boards. Afterwards power on the system and  
restart the intallation process.  
Caution: The installation process will not complete properly if  
there are optional boards installed in the PCI modules.  
Do you want to continue the installation [Y,N]?  
7. “Important 2” message will appear.  
Read the message and follow the instructions.  
*** Important Notice 2  
- Only the first Hard Disk Drive (slot 1 of the active PCI module)  
should be inserted.  
If there is more than one Hard Disk Drive inserted in the active PCI  
module, please abort the installation process, power down the system  
and remove all Hard Disk Drives except for the Hard Disk Drive  
inserted into slot 1 of the active PCI module.  
Caution: If you continue installing with multiple Hard Disk Drives  
inserted, the installation process may not be able to  
properly determine the system drive and incorrect installation  
and/or loss of data may result.  
Do you want to continue the installation [Y,N]?  
8. “Important 3” message will appear.  
Read the message and follow the instructions.  
*** Important Notice 3  
- Confirm that there are no optional SCSI devices  
such as tape devices connected to the external rear SCSI  
connectors  
If there are optional SCSI devices connected to the external rear  
SCSI connectors, terminate the installation process and remove the  
devices, and then restart the installation process.  
Caution: When optional SCSI devices are connected to the external  
rear SCSI connectors, the installation process will not  
complete properly.  
Do you want to continue the installation[Y,N]?  
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4-18 Windows Setup  
9. Important 4” message will appear.  
Read the message and follow the instructions.  
*** Important Notice 4  
- All PCI and CPU modules should be inserted into the server.  
If there are any removed PCI or CPU modules, please insert them  
at this time and press any key to continue the installation process.  
Strike a key when ready . . .  
10. “Important 5” message will appear.  
Read the message and follow the instructions.  
*** Important Notice 5  
- No LAN cables should be connected to this server at this time.  
If any LAN cables are connected to this server, please remove  
them and press any key to continue the installation process.  
Strike a key when ready . . .  
11. When the following message appears, read it and press Enter.  
This process will delete all files on the system drive and install  
Windows Server 2003 Enterprise Edition. Then it will install additional  
software for your Express5800/ft series server.  
Note - This process will reboot the system.  
Please leave the CD in the CD-ROM drive.  
Note - Boot Monitoring must be disabled before beginning  
the Windows Server 2003 installation.  
(BIOS Setup - Advanced\Monitoring Configuration menu).  
Warning - Back up any data on the system drive to be saved before proceeding.  
Do you want to continue the installation [Y,N]?  
The message below appears and the hard disk is initialized.  
While this message is being displayed, the hard disk is being initialized. Please wait.  
** User input will be required in approximately 15 minutes…  
(2 reboots will take place automatically…)  
Initializing the disk...  
When the hard disk initialization is complete, the NEC Express5800/ft series automatically  
restarts. After the NEC Express5800/ft series is restarted, the following message appears and  
starts formatting the hard disk drive.  
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Windows Setup 4-19  
CHECK: The message “The system will be rebooted.” appears on the screen  
momentarily. The server will restart automatically and no user intervention is required.  
Installing required software ...  
Formatting drive...  
FORMAT v7.10 (Revision4.11.1364)  
Copyright(c) 1989-2002 Datalight, Inc.  
Formatting 3.07G  
XX percent complete.  
After the hard disk drive is formatted, the message about copying the NEC Express5800/ft  
series system software to the system drive from the CD-ROM.  
Wait about 5 minutes until copying is completed.  
Copyright(c) 1989-2002 Datalight, Inc  
Formatting 3.07G  
100 percent complete  
Writing out file allocation table  
Complete.  
Calculating free space (this may take several minutes). . .  
Complete.  
Format complete.  
System transferred  
3,068.90 MB total disk space  
114,688 bytes used by system  
3,068.79 MB available on disk  
4,096 bytes in each allocation unit.  
785,606 allocation units available on disk.  
Volume Serial Number is XXXX-XXXX  
Copying necessary NEC Express5800/ft series system software to the  
system drive... Approximately 5 minutes.  
12. After finishing copying the software to the system drive, the following message will appear.  
Remove the CD-ROM and press Enter. The NEC Express5800/ft series is restarted  
automatically.  
Necessary NEC Express5800/ft series software has been copied.  
Remove the CD-ROM from the CD-ROM drive, and press [ENTER] to finish.  
The system will reboot from the Hard Disk Drive.  
IMPORTANT: Make sure to remove the CD-ROM from the CD-ROM drive. If the  
machine starts up with the CD-ROM inside, the system will be started up from the  
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4-20 Windows Setup  
CD-ROM and NEC EXPRESSBUILDER will be started.  
13. After the system is restarted, the following message will appear:  
If you have an additional ft Update CD and wish to use it,  
insert the CD-ROM into the CD-ROM drive.  
Use an additional ft Update CD [Y,N]?  
ꢁ
ꢁ
If you have “NEC Express5800/ft series ft Update CD” handy, enter “Y”.  
If you do not have “NEC Express5800/ft series ft Update CD” handy and perform  
installation using “NEC EXPRESSBUILDER” only, enter “N”.  
14. A message for reconfirming usage of the “NEC Express5800/ft series ft Update CD” will  
appear. Enter “Y” if the selection is correct. Enter “N” if it is wrong.  
The additional ft Update CD will be used. Are you sure [Y,N]?  
Or  
The additional ft Update CD will not be used. Are you sure [Y,N]?  
15. <Only when the usage of the “NEC Express5800/ft series ft Update CD” is selected>  
The message below will appear. Insert ft Update CD into CD-ROM drive and press Enter  
key.  
If you have an additional ft Update CD and wish to use it,  
insert the CD-ROM into the CD-ROM drive.  
Use an additional ft Update CD [Y,N]?Y  
The additional ft Update CD will be used. Are you sure [Y,N]?Y  
Insert the ft Update CD into the CD-ROM drive and press ENTER.  
IMPORTANT: When the usage of the “NEC Express5800/ft series ft Update CD” is  
not selected, the above message will not appear. Go on to 11.  
16. <Only when the usage of the “NEC Express5800/ft series ft Update CD” is selected>  
The message below will appear. Wait about 3 minutes until copying is completed.  
Copying necessary NEC Express5800/ft series system software to the  
system drive... Approximately 3 minutes.  
Necessary NEC Express5800/ft series software has been copied.  
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Windows Setup 4-21  
IMPORTANT: When the usage of the “NEC Express5800/ft series ft Update CD” is  
not selected, the above message will not appear. Go on to 17.  
17. A message prompting you for what language version of Windows Server 2003 to install will  
appear.  
Which language version of Windows Server 2003 is to be installed?  
E (English), F (French), G (German), I (Italian), or S (Spanish)?  
[E,F,G,I,S]?  
18. When message requesting for Windows Server 2003 CD-ROM appears, follow the  
instruction on the screen and insert the Windows Server 2003 Enterprise Edition CD-ROM  
into the CD-ROM drive.  
Insert the Windows Server 2003 CD-ROM  
Strike a key when ready . . .  
19. When message for inputting Windows Server 2003 product ID appears, enter the product ID.  
Input the WindowsServer2003 ProductID.  
Note: Hyphens must be inserted.  
Input example: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX  
ProductID?  
IMPORTANT: This message will not appear when the OS’s Backup CD-ROM is  
used.  
20. The confirmation message for input Windows Server 2003 product ID will appear.  
When it is correct, enter “Y”. If it is wrong, enter “N” and press Enter.  
ProductID :  
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX  
Are you sure (Y/N)?  
IMPORTANT: This message will not appear when the OS’s Backup CD-ROM is  
used.  
21. The message for inputting the size of the partition to install the OS will appear.  
Enter the partition size and press Enter.  
IMPORTANT: Refer to “Size of the Partition to be Created” on page 4-5 and be sure  
to specify more than the minimum required partition size. If you specify a partition size  
smaller than the minimum size, the installation may fail.  
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4-22 Windows Setup  
Enter the size of the partition to create.  
Note 1:The minimum partition size is 3072 MByte.  
1GByte is 1024MByte.  
Note 2:If a size larger the HDD capacity is specified,  
the entire capacity of the HDD will be used.  
Note 3:Input "ALL" to use the entire capacity of the HDD  
for the system partition.  
Desired Size (Unit: MByte)  
22. The confirmation message for input size of the partition to install the OS will appear.  
When it is correct, enter “Y”. If it is wrong, enter “N” and press Enter.  
The desired system partition size is XXXX.  
Are you sure (Y/N)?  
23. The following message will be displayed:  
Copying Windows Server 2003 to the system drive. . .  
Approximately 20 minutes.  
24. When the language selection message for Microsoft HotFix to install appears, enter a number  
of language to install.  
Install which version of the Microsoft HotFix?  
1.English  
2.Simplified Chinese  
3.Traditional Chinese  
4.Other  
Enter a number [1,2,3,4]?  
25.  
When the confirmation message for the selected language apperars, type [Y] if it is correct or  
type [N] if it is wrong.  
“XXX” is selected.  
Are you sure [Y,N]?  
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Windows Setup 4-23  
26.  
When the completion of copying Microsoft HotFix, the following message will appear.  
Follow the instruction on the screen, insert appropriate CD-ROM and press any key.  
Microsoft HotFix will be copied to the Hard Disk.  
- If you are using only the NEC EXPRESSBUILDER for ft series setup,  
insert the NEC EXPRESSBUILDER to the CD-ROM drive,  
and press any key to continue the installation process.  
.
- If you are using the ft Update CD for ft series setup,  
insert the ft Update CD to the CD-ROM drive,  
and press any key to continue the installation process.  
Strike a key when ready . . .  
27. The following message will appear. Wait until copying process completes.  
Copying necessary NEC Express5800/ft series system software to the  
system drive... This may take a few moments.  
28. When the following message appears, remove the CD from the CD-ROM drive and press any  
key.  
Remove CD-ROM from the CD-ROM drive.  
Strike a key when ready . . .  
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4-24 Windows Setup  
29. When copying is complete, the installation of Windows Server 2003 will be started  
automatically.  
Windows Setup  
Please wait while Setup copies files to your hard disk.  
Setup is copying files…  
50%  
Copying：XXXXXXXX  
IMPORTANT:  
ꢀ
During the automatic installation process (from 28 to 38) a window may be  
displayed showing the progress as well as application installation wizards. No  
user intervention is required until the “Windows Setup Wizard” in 39 is  
displayed.  
ꢀ
During the automatic installation process (from 28 to 38) NEC Express5800/ft  
series restarts several times for setup until the “Windows Setup Wizard” starts.  
30. The system will be automatically rebooted. User intervention is not required.  
Windows Setup  
Please wait while Setup copies files to your hard disk.  
Setup is copying files…  
50%  
Copying：XXXXXXXX  
IMPORTANT:  
ꢀ
When rebooting, the message “Press any key to boot from CD...” will appear, but  
user intervention is not required.  
ꢀ
The selection of “Previous Operating System C:” may be displayed on the OS  
selection screen. Do not select it. Doing so will display DOS prompt and the  
process will be stopped. In such case, reboot the system by pressing Ctrl + Alt +  
Delete or switching the power to OFF/ ON.  
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Windows Setup 4-25  
31. After the the system is automatically rebooted, the file system will be changed from  
FAT32 to NTFS and the file system will be converted automatically. There is no user  
intervention.  
32. After the system is restarted, the setup screen will be displayed and the setup will proceed  
automatically. There is no user intervention.  
The following settings are made automatically:  
[Collecting information] - [Dynamic Update] - [Preparing installation] - [Installing Windows]  
- [Finalizing installation]  
IMPORTANT: When restarting, the message “Press any key to boot from CD...” will  
appear, but user intervention is not required.  
33. The system will be automatically rebooted. No user intervention is required.  
IMPORTANT:  
ꢀ
When rebooting, the message “Press any key to boot from CD...” will appear, but  
user intervention is not required.  
ꢀ
The selection of “Previous Operating System C:” may be displayed on the OS  
selection screen. Do not select it. Selecting “Previous Operating System C:” will  
display black screen and the process will be stopped. In such case, reboot the  
system by pressing Ctrl + Alt + Delete or switching the power to OFF/ ON.  
34. After the system is rebooted, the following message will appear and the installation will be  
continued. The system configuration is done automatically. User intervention is not required.  
NEC Express5800/ft series clear installation  
** Please do not perform any operations. **  
** The system will restart automatically. **  
Configuring System.  
The system will automatically restart in approximately 2 minutes.  
*** Setting [ft series environment] ***  
*** Setting [ft series environment (NECHWID)] ***  
*** Checking [disk space] ***  
The system will automatically restart in approximately 10 seconds.  
IMPORTANT: Never terminate the above program while it is running. If it is  
terminated by closing the window, etc., the installation will be stopped. In such case,  
operations on Windows will be possible, but each module or PCI board will not be  
duplicated properly. If this happens, you need to start over ft series setup.  
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4-26 Windows Setup  
35. After restarting, the following screen will appear and the installation will be continued.  
User intervention is not required. The NEC Express5800/ft series software is installed  
automatically.  
NEC Express5800/ft series clear installation  
** Please do not perform any operations. **  
** The system will restart automatically. **  
*** Setting [ft series environment (Preparation)] ***  
*** Setting [Timeout for non-communication time] ***  
*** Installing [IPMI] ***  
*** Installing [PROSET II] ***  
*** Setting [Stratus Log Folder] ***  
*** Copying [ft files] ***  
*** Installing [SRA_RDRBOOTCONFIG] ***  
*** Installing [mof files] ***  
*** Installing [DLL files] ***  
*** Installing [mof files] ***  
*** Installing [sra files] ***  
*** Installing [RDR Setting Tool] ***  
*** Installing [NEC ESMPRO Agent] ***  
IMPORTANT: Never terminate the above program while it is running. If it is  
terminated by closing the window, etc., the installation will be stopped. In such case,  
operations on Windows will be possible, but modules or PCI boards will not be  
duplicated properly. If this happens, you need to start over the ft series setup.  
36. The following screen will appear and installation of NEC ESMPRO Agent will be started.  
The NEC ESMPRO Agent install wizard starts up and installation is done automatically.  
User intervention is not required.  
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Windows Setup 4-27  
37. The following screen will appear and the setup of Express Report Service will start. User  
intervention is not required. The Express Report Service Setup wizard starts and installation  
is done automatically.  
38. The following screen will appear and installation of Windows HotFix will begin.  
The Windows HotFix install wizard starts up and installation is done automatically.  
User intervention is not required.  
NEC Express5800/ft series clear installation  
** Please do not perform any operations. **  
** The system will restart automatically. **  
*** Setting [ft seri
*** Setting [Time
*** Installing [IPM
*** Installing [PR
*** Setting [Stratu
*** Copying [ft fi
*** Installing [SR
*** Installing [mo
*** Installing [DL
*** Installing [mo
*** Installing [sra
*** Installing [RD
*** Installing [NE
*** Installing [Ex
*** Installing [BM
*** Setting [Confi
*** Setting [Hardware Accelerator] ***  
*** Installing [Hotfix] ***  
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4-28 Windows Setup  
39. After installation of Windows HotFix is complete, installation is continued.  
User intervention is not required. When the NEC Express5800/ft series software is installed,  
the NEC Express5800/ft series will be restarted automatically.  
NEC Express5800/ft series clear installation  
** Please do not perform any operations. **  
** The system will restart automatically. **  
*** Setting [ft series environment (Preparation)] ***  
*** Setting [Timeout for non-communication time] ***  
*** Installing [IPMI] ***  
*** Installing [PROSET II] ***  
*** Setting [Stratus Log Folder] ***  
*** Copying [ft files] ***  
*** Installing [SRA_RDRBOOTCONFIG] ***  
*** Installing [mof files] ***  
*** Installing [DLL files] ***  
*** Installing [mof files] ***  
*** Installing [sra files] ***  
*** Installing [RDR Setting Tool] ***  
*** Installing [NEC ESMPRO Agent] ***  
*** Installing [NEC ExpressCluster SRE] ***  
*** Installing [Express Report Service] ***  
*** Installing [BMCTOOL] ***  
*** Setting [Configuration of ft dump] ***  
*** Setting [Hardware Accelerator] ***  
*** Installing [Hotfix] ***  
*** Setting [NECDUMP] ***  
*** Setting [Memory copy (Brown copy)] ***  
*** Setting [WindowsOS] ***  
*** Setting [Disk] ***  
The system will automatically restart in approximately 10 seconds.  
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Windows Setup 4-29  
40. After restarting, the [Welcome to the Windows Setup Wizard] screen will appear.  
Click [Next>] and follow the instruction of the wizard. After completing operations in the  
wizard, the NEC Express5800/ft series will be restarted automatically.  
IMPORTANT: Read [License Agreement] thoroughly.  
If you agree, click [I accept this agreement.] and click [Next>].  
If you do not agree, click [I don’t accept this agreement.] and click [Next>].  
If you do not agree, the setup will be terminated and Windows will not be installed.  
41. After restarting, the following message appears and the NEC Express5800/ft series setup is  
continued. Press any key to continue the process.  
***********************************************************  
NEC Express5800/ft series clear installation processing...  
Please follow the instructions which appear on the screen.  
***********************************************************  
Strike a key when ready . . .  
42. The following message will appear. Follow the instruction in the screen and insert the NEC  
EXPRESSBUILDER CD-ROM into the drive, and then press any key.  
Insert the NEC EXPRESSBUILDER CD-ROM into CD-ROM drive.  
Strike a key when ready . . .  
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4-30 Windows Setup  
43. The following screen will appear. Follow the instruction in the screen and remove the CD  
from the drive, and then press any key.  
The NEC Express5800/ft series restarts automatically.  
Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive.  
Strike a key when ready . . .  
*** Installing [ft control software license] ***  
*** Setting [Server wizard on] ***  
*** Setting [ft version information] ***  
*****************************************************  
NEC Express5800/ft series clear installation completed.  
Be certain to set the BIOS [Boot Monitoring] setting  
back to [Enabled] before starting operations.  
For details, refer to the user's guide.  
*****************************************************  
The system will reboot to apply changes.  
Please remove the CD-ROM from the CD-ROM drive.  
Strike a key when ready . . .  
IMPORTANT: To change the setting of BIOS’s “Boot Monitoring” to “Enabled”,  
follow this User’s Guide and enable boot monitoring in “Step 11: Enable Boot  
Monitoring Function” (page 4-47).  
44. After the machine is restarted, log on as a user with Administrator authority.  
IMPORTANT: At the bottom right of the screen, “Display Settings” may be  
displayed. In such a case, change the “Colors” setting to “Medium (16 bit)” or higher.  
[Display Properties] – [Settings] tab – [Color quality]  
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Windows Setup 4-31  
Step 5: Set Dual LAN Configuration  
The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-82559  
10/100 Enet Adapter" (100Base) and "Stratus emb-82544GC Copper Gigabit Adapter" (1000Base)  
mounted as standard on the PCI module.  
If an Ethernet adapter is not used (not connected to cable), set it to “Disable” in [Network  
Connections] from Control Panel. If an Ethernet adapter you are about to disable has dual LAN  
settings (AFT function), remove the dual LAN settings before disabling it. When an Ethernet  
adapter is enabled but not connected to a cable, NEC ESMPRO Agent determines the port has an  
error (no medium) and changes the status of Ethernet board ([ft server] – [PCI Module] – [Ethernet  
Board]) on the Data Viewer to red. The server status on the Operation Window also changes to red  
(error).  
TIPS: To set dual LAN configuration, log on as "Administrator" or a member of the group  
"Administrators".  
1. Display the [Intel(R)PROSet II] dialog box.  
2. Start one of the start menu modes below:  
Standard start menu mode  
Click [Intel(R)PROSet II] in [Control Panel] from the [Start] menu.  
Classic start menu mode  
(1) Select [Control Panel] from [Settings] of the [Start] menu.  
(2) Double-click the [Intel(R)PROSet II] icon.  
3. Select [Network Components] from Network Component Tree. The pop-up menu appears.  
Select [Fault Tolerance] from [Create Team].  
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4-32 Windows Setup  
[Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree.  
4. Select [Stratus emb-82559 10/100 Enet Adapter] from Network Component Tree. The  
pop-up menu appears. Select [Team #1: Adaptive Fault Tolerance Mode] from [Add to  
Team], and add the adapters.  
You will see the warning message when you add the team. You can ignore this warning  
message by clicking [OK]. This warning message is to inform you that only one adapter is  
added to the team.  
5. Select [Stratus emb-82559 10/100 Enet Adapter #2] from Network Component Tree in the  
same manner as for 4. The pop-up menu appears. Select [Team #1: Adaptive Fault  
Tolerance Mode] from [Add to Team], and add the adapters.  
IMPORTANT: Do not set [Preferred Primary] or [Preferred Secondary] to each  
adapter.  
6. Make settings of dual configuration for "Stratus emb-82544GC Copper Gigabit Adapter"  
(1000Base) as well.  
Perform 3 to 5 in the same manner, replacing [Stratus emb-82559 10/100 Enet Adapter]  
with [Stratus emb-82544GC Copper Gigabit Adapter].  
In 3, you can also select [Load Balancing]. In this case, [Team #X: Adaptive Load  
Balancing Mode] will be added.  
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Windows Setup 4-33  
7. Click [OK].  
The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective.  
IMPORTANT:  
ꢀ
The [Digital signature not found] dialog box may appear (several times). If it  
appears, click [Yes].  
ꢀ
After setting dual configuration, “Intel(R) Advanced Network Services Virtual  
Adapter” will appear on the [Network and dialup connection] or the [Device  
Manager] dialog box. Therefore 6 adapters that consist of two “Virtual”, two  
“100Base”, and two “1000Base” adapters will appear on the [Network and dialup  
connection] or the [Device Manager] dialog box. Do not disable the virtual adapters.  
If you disable and enable them again, the system may become unstable and you may  
need to restart it.  
ꢀ
ꢀ
ꢀ
Set IP address for “Virtual Adapter” after setting dual configuration. Do not specify  
IP address for “100Base Adapter” or “1000Base Adapter”.  
For dual configuration, use a hub. For AFT function, use a repeater hub or a  
switching hub. For ALB function, use a switching hub.  
Connect the network cables to the both primary and secondary PCI modules. After  
setting of dual configuration, if one network cable is disconnected from a PCI  
module or a hub, the status of the PCI modules becomes simplex. In such case, the  
status will change to duplex if the network cable is connected to the PCI module or  
the hub again.  
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4-34 Windows Setup  
Step 6: Set Dual Disk Configuration  
NEC Express5800/ft series secures data by setting dual disk configuration using “Disk  
Management” or “RDR (Rapid Disk Resync) function”. Be sure to make dual disk settings by  
referring to the procedure.  
For models which do not support the RDR (Rapid Disk Resync) function:  
→ Go to “Setting Dual Disk Configuration by Disk Management” (page 4-34).  
For models which support the RDR (Rapid Disk Resync) function:  
→ Go to “Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function” (page 4-38).  
Setting Dual Disk Configuration by Disk Management  
IMPORTANT:  
ꢀ
ꢀ
ꢀ
ꢀ
To set dual disk configuration, log on as "Administrator" or a member of the group  
"Administrators".  
Make sure to mirror the volumes not only when installing an operating system but also  
when creating partitions.  
After upgrading the volume that contains system partition to dynamic disk, set the hard  
disk for mirroring to the slot. Do not set the hard disk to the slot before upgrading.  
Set the mirroring for the hard disk with the same target ID. See "Hard Disk  
Configurations That Can Be Built On The NEC Express5800/ft series" in the separate  
volume of User’s Guide for details.  
1. Select [Start], [Setting], and then [Control Panel], and then the [Control Panel] screen  
appears.  
2. Click [Disk Management] under the Storage branch of the tree view menu.  
3. Display the hard disk list on in the right frame, right-click the hard disk where the system  
is installed and click [Convert to Dynamic Disk…].  
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Windows Setup 4-35  
4. Confirm that the hard disk to be converted is the hard disk where the system is installed  
and click [Convert].  
If the selected hard disk contains a system partition, you will have to restart the computer  
to complete the upgrade of the hard disk. The message also states that file systems on any  
of the hard disks to be upgraded will be forcedly dismounted. This means if any file  
systems are in use at the time of upgrade, they will be dismounted, so that the upgrade can  
continue.  
5. After the system has restarted, display [Disk Management] again and set the hard disks  
for creating mirror volume.  
IMPORTANT:  
When the hard disk status is “Not Initialized”, right-click that hard disk and initialize it.  
If “Foreign” is displayed, perform “Convert to Basic Disk” and then perform “Convert  
to Dynamic Disk…”.  
Hard disks to be mirrored must be inserted to the corresponding slots. For details, see  
the diagram below:  
Slot2  
Slot1  
Slot3  
Group1  
Group2  
Corresponding slots for mirroring process  
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4-36 Windows Setup  
6. If the inserted hard disk is not a dynamic disk, right-click the disk and perform “Convert to  
Dynamic Disk”.  
7. Right-click the dynamic disk volume for creating mirror and click [Add Mirror…].  
8. Select the newly inserted HDD in the window which appears, and click [Add Mirror] to  
continue with the mirroring process.  
IMPORTANT:  
ꢀ
When you click [Add Mirror…], the [Logical Disk Manager] dialog box  
will appear, but this is not an error. Click [OK].  
ꢀ
If you restart the system while creating mirror, mirroring will not be  
completed. Do not reboot the system until the mirroring process is  
completed.  
TIPS: Creating mirror takes about 37 minutes for 18GB hard disks.  
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Windows Setup 4-37  
9. Confirm that the mirroring of the HDD has been started in the disk manager.  
10. When the “Resynching” shown in 9 changes to “Healthy”, disk mirroring has completed.  
Continue the operation by following the instructions on the screen.  
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4-38 Windows Setup  
Setting Dual Disk Configuration by the RDR (Rapid Disk Resync)  
function  
On a model supporting the RDR function, dual disk configuration is set for each pair of disks by the  
RDR function of the ft control software. By setting RDR, duplication is configured with disks in the  
corresponding slots as shown below, and each pair of disks is recognized as one virtual disk from  
Windows (the disk manager or the device manager, etc.).  
Slot2  
Slot1  
Slot3  
Group1  
Group2  
Corresponding slots for mirroring process  
Corresponding slots  
Virtual disk names in RDR  
Utility  
PCI module (Group1) Slot1 ⇔ PCI module (Group2) Slot1  
PCI module (Group1) Slot2 ⇔ PCI module (Group2) Slot2  
PCI module (Group1) Slot3 ⇔ PCI module (Group2) Slot3  
RDR Virtual Disk 1  
RDR Virtual Disk 2  
RDR Virtual Disk 3  
IMPORTANT:  
ꢀ
To perform this procedure, you need to log on as “Administrator” or a member of the  
group “Administrators”.  
ꢀ
RDR can be set only to the built-in basic disk. It cannot be set to the dinamic disk or  
the external disk.  
ꢀ
ꢀ
For RDR setting, use disks whose entire capacities are the same.  
Make sure to set RDR not only when installing OS but also when adding disks to the  
PCI modules.  
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Windows Setup 4-39  
Registering RDR key  
When using the RDR function for the first time, follow the steps below to register the key:  
1. Insert “RDR Key FD” that came with the server into the floppy disk drive.  
2. From [Start], select [All Programs] – [Accessories] – [Windows Explorer] to start Windows  
Explorer, and then double-click “RDRreg.bat” in FD.  
3. The message “RDR registration has completed.” appears on the command prompt, and the  
RDR function becomes available.  
4. Press any key on the command prompt to close the window.  
Setting dual disk configuration  
1. From [Start], select [All Programs] then [RDR] and click [RDR Utility] to start “RDR Utility.”  
2. From the tree on the left on the “RDR Utility”, right-click a disk where the system is installed  
(Slot1 of PCI module (Group1)) and click [Add RDR Virtual Disk].  
TIPS:  
ꢀ
In “RDR Utility”, names of PCI modules correspond as below:  
PCI module (Group1) - PCI module 1  
PCI module (Group2) - PCI module 2  
ꢀ
Depending on the disk type, RDR setting may take longer time and the “RDR Utility”  
may appear to freeze for several minutes, however it is not an error. Wait until the  
process ends.  
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4-40 Windows Setup  
3. When RDR is successfully configured, the following two pop-up messages appear.  
On the “Warning” pop-up, click [OK], and on the “System Restart Warning” pop-up, click  
[Yes].  
IMPORTANT:  
ꢀ
Clicking [Yes] on the “System Restart Warning” pop-up will restart the system in 2  
minutes.  
ꢀ
If the pop-up appears multiple times, follow the instruction to restart the system.  
4. The following pop-up appears, and the system will be restarted in two minutes:  
5. After the system is restarted, mount a disk to set dual disk configuration in Slot 1 of the PCI  
module (Group 2).  
IMPORTANT:  
Mount a new or physically formatted disk which has the same capacity as the mirrored  
disk (disk in Slot1 of PCI module (Group1)). (About formatting disks physically, see  
“System Configuration” – “SCSI BIOS~Fast!UTIL~” in the separate volume of User’s  
Guide to perform “Low-Level Format” on the SCSI Disk Utility.)  
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Windows Setup 4-41  
6. Start “RDR Utility”, right-click the mounted disk and click [Add RDR Virtual Disk].  
IMPORTANT:  
If the mounted disk has not been initialized on Windows, RDR will be configured and  
synchronization will be performed automatically. Therefore this operation is not required.  
Go to 7 and check the duplication status.  
TIPS:  
ꢀ
ꢀ
The display of the disk (to which RDR is set) on the left tree changes like the  
following:  
Disk (Harddisk0) → Disk (Harddisk0-LUNx-PLEXx)  
If the mounted disk is not displayed on “RDR Utility”, click [Action(A)] then  
[Refresh(R)] from the menu (or press F5) to update the display.  
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4-42 Windows Setup  
7. Select [Logical Disk Information] then [RDR Virtual Disk] and confirm that the duplication  
process has been started.  
TIPS: It takes about 16 minutes to set dual disk configuration for an 18GB disk.  
IMPORTANT:  
ꢀ
Depending on the progress of duplication, the value changes to 0 percent, 25  
percent, 50 percent, then 75 percent.  
Because the display of “RDR Utility” is not updated automatically, select [Action(A)] -  
[Refresh(R)] (or press F5) in order to update the display and check the status.  
ꢀ
If you restart the system during duplication, the process will not complete. Do not  
restart the system until the process of duplication completes.  
8. When the status of “RDR Virtual Disk” changes to “Duplex” and the “Status” changes to  
“None”, duplication process is completed.  
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Windows Setup 4-43  
Step 7: Update Software  
Follow the instructions below and apply necessary update modules:  
<When the NEC Express5800/ft series ft UPDATE CD-ROM has not been used>  
Apply “ft control software Ver3.0 Update module No.001 FD.”  
Procedure for applying “ft control software Ver3.0 Update module No.001 FD”  
1. Insert “ft control software Ver3.0 Update module No.001 FD” which was shipped with the  
server into the floppy disk drive.  
2. From [Start], select [All Programs] – [Accessories] and then click [Windows Explorer] to  
open Windows Explorer, and double-click “setup.bat” in the FD.  
3. Command Prompt displays a message “setup has completed.” and the setting is completed.  
4. Press any key on Command Prompt and close the window.  
<When the NEC Express5800/ft series ft UPDATE CD-ROM has been used>  
If you have performed installation using the "NEC Express5800/ft series ft Update CD," apply all  
update modules by referring to "FTOSnn_ReadmeC.doc" in the CD-ROM. However, it is  
unnecessary to apply individual update modules here because the latest update module is  
automatically applied from the NEC Express5800/ft series ft Update CD-ROM.  
- ft control software (Ver:n.n) update module  
Although NEC ESMPRO Agent is automatically installed at the ft series setup, the latest module  
is not applied. You need to apply an update module separately from the NEC Express5800/ft  
series ft Update CD.  
Step 8: Connect and Configure Options  
When there are option PCI boards or peripheral devices to connect to the main unit, power off the  
main unit. Then, for connecting them, follow the instructions in “PCI board” in the separate volume  
of the User’s Guide and the manual of the devices.  
TIPS: If LAN or hard disks are added, you need to set dual configurations. For details, see  
“Step 5: Set Dual LAN Configuration” (page 4-31) and “Step 8: Connect and Configure  
Options” (page 4-43).  
Specification of /PAE switch for BOOT.INI file is required when the memory size on the server is  
more than 4GB. Windows system does not use the area over 4GB if /PAE switch is not specified.  
Refer to Microsoft Product Support Services for details of specification method. BOOT.INI file  
exists on C:\. It will be displayed on the Windows Explorer by selecting [Folder options…] -  
[Show hidden files and folders] on the [View] tab.  
Below shows the example of the modification.  
(Before modification)  
[boot loader]  
timeout=30  
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT  
[operating systems]  
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterprise" /fastdetect  
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4-44 Windows Setup  
(After modification)  
[boot loader]  
timeout=30  
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT  
[operating systems]  
multi(0)disk(0)rdisk(0)partition(1)\WINNT="WindowsServer2003,Enterprise"/fastdetect/PAE  
Step 9: Create Volume  
With NEC Express5800/ft series, all volumes needs to be mirrored.  
For creating a new volume other than the volume where system partition is stored, see “Hard Disk  
Configurations that can be Built on the NEC Express5800/ft series” in the separate volume of the  
User’s Guide. For creating volumes and mirroring, see Windows online help and “Step 6: Set Dual  
Disk Configuration” (page 4-34).  
IMPORTANT:  
- Models supporting the RDR function mirror built-in disks by disk by the RDR function. You  
do not need to mirror the disks by volume. For mirroring using the RDR function, see “  
Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function” in “Step 6: Set  
Dual Disk Configuration” (page 4-38).  
- Volumes can be created after the system operation is started. To create a volume, see “Hard  
Disk Configurations that can be Built on the NEC Express5800/ft series” in the separate  
volume of the User’s Guide.  
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Windows Setup 4-45  
Step 10: Set Network for NEC ESMPRO Agent  
NEC ESMPRO Agent is required for continuous operation, and it is automatically installed by “ft  
series setup”.  
To operate NEC ESMPRO Agent, you need to make setting the SNMP.  
To change the settings of the SNMP Service:  
1. Double-click [Administrative Tools] in [Control Panel].  
2. Start [Services] in [Administrative Tools].  
3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.  
The “SNMP Properties” dialog box appears.  
4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the  
[Add to list] button.  
IMPORTANT:  
ꢀ
ꢀ
To change the community name of traps to be received from the default “*” in the  
NEC ESMPRO Manager site, enter the same name as the community name newly  
set in the NEC ESMPRO Manager site.  
To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager  
machine, both community names should be the same.  
5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC  
ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address]  
box, click the [Add] button.  
IMPORTANT: If the IP address (or host name) of the remote NEC ESMPRO  
Manager specified as the trap send destination in the setup of the manager report  
(TCP/IP), the message warning the duplication appears. The specification of the same  
NEC ESMPRO Manager causes to be reported doubly.  
6. Open the [Security] property sheet and make settings as follows:  
• Add the community name entered in 4 to [Accepted community names].  
• Set its authority to [READ CREATE] or [READ WRITE].  
• Select [Accept SNMP packets from any host.]  
IMPORTANT:  
ꢀ
If you entered any community name other than “public” in 4, add that name to  
“Accepted community names”.  
ꢀ
Unless you set the acceptable community’s authority to “READ CREATE” or  
“READ WRITE,” you cannot perform monitoring from NEC ESMPRO Manager.  
< Setup of receiving SNMP packets from specific hosts only >  
Select [Accept SNMP packets from these hosts], specify IP addresses of the hosts, IP  
addresses of the servers to install Agent, and the loop-back address (127.0.0.1).  
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4-46 Windows Setup  
< Setup of receiving SNMP packets from specific communities only >  
Change the name of the community receiving SNMP packets from the default “public”  
to any name.  
IMPORTANT:  
ꢀ
If the community name is changed, the community of NEC ESMPRO Agent is  
changed and registered by starting from [Control Panel]. To change the community  
to another and register it, use the [SNMP Community] list box in the [General] tab.  
To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC  
ESMPRO Manager, set the send community name in NEC ESMPRO Manager to  
be the same as that accepted by the SNMP Service in NEC ESMPRO Agent.  
ꢀ
7. Terminate the network setup.  
IMPORTANT:  
ꢀ
ꢀ
ꢀ
If the SNMP Service is added after adaptation of the service pack in installation of  
OS, adapt the service pack again. If not, the SNMP Service may not operate  
correctly. This then disables NEC ESMPRO Agent to be operated.  
The SNMP Service is required for operating NEC ESMPRO Agent. If the SNMP  
Service is deleted after the installation of NEC ESMPRO Agent, install the SNMP  
Service and then reinstall NEC ESMPRO Agent.  
Some software products provided by other vendors use the SNMP Service. If the  
SNMP Service and NEC ESMPRO Agent are installed in the system in which such  
software as above is installed, it may be impossible to start NEC ESMPRO Agent  
services. If so, delete the SNMP Service once and install the service again. After  
which, reinstall NEC ESMPRO Agent and the other vendor's software.  
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Windows Setup 4-47  
Step 11: Enable Boot Monitoring Function  
Enable the “Boot Monitoring” setting which has been disabled in “Step 3: Disable Boot Monitoring  
Function” (page 4-11). See “Step 3: Disable Boot Monitoring Function” (page 4-11) and change the  
setting to “Enabled”.  
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4-48 Windows Setup  
Step 12: Set up Failure Management  
Make the following settings beforehand to ensure quick recovery from failure.  
Set Memory Dump (Debug Information)  
This section explains the setting for collecting memory dump (debug information) in the server.  
IMPORTANT: Notes on memory dump  
ꢀ
The maintenance personnel designated by your sales agent are responsible for collecting  
memory dump. Customers should make settings of memory dump only.  
ꢀ
Sometimes a message indicating a shortage of virtual memory appears at the system startup,  
when a failure has occurred after making settings described here and you have restarted the  
system to save the memory dump. Continue the startup. If you restart the system, you may  
not be able to collect the memory dump accurately.  
Take the following steps to set memory dump:  
1. From the [Start] menu, select [Control Panel] and then click [System].  
The [System Properties] dialog box appears.  
2. Click the [Advanced] tab.  
3. Click [Settings] in the [Startup and Recovery]  
box.  
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Error! Style not defined. 4-49  
4. Enter the location, where debug information is to be written, in the text box.  
When writing debug information under the file name "MEMORY.DMP" in the D drive:  
D:\MEMORY.DMP  
This server has the following location as a default value for installation. It is recommendable  
to store file in this default location.  
%SystemDrive%\NECDump\MEMORY.DMP  
IMPORTANT:  
ꢀ
[Complete memory dump] should be specified for writing debug information.  
However, if the mounted memory size is over 2GB, specify [Kernel Memory  
Dump]; you cannot specify [Complete memory dump].  
ꢀ
ꢀ
Specify a drive which has a free space of the size of memory in the NEC  
Express5800/ft series + 12MB or more.  
If the memory will be expanded to larger than 2 GB, change Write Debugging  
Information to [Kernel Memory Dump] before expanding the memory. Size of the  
debugging information (memory dump) to be collected will change due to memory  
increase. Check how much free space the hard disk to which debugging  
information is written has.  
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4-50 Windows Setup  
5. Click [Settings] in the [Performance] box.  
The [Performance Options] window appears.  
6. Click the [Advanced] tab on the [Performance Options] window.  
7. Click [Change] in the [Virtual memory] box.  
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8. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the  
[Recommended] value or more, and then click [Set].  
IMPORTANT:  
ꢀ
Be sure to create the file in the size more than [Recommended] value in the OS  
partition. If a value smaller than the [Recommended] value is set for [Initial Size] of  
the paging file, accurate debug information (memory dump) may not be collected.  
For the [Recommended] value, see "Size of the Partition to be Created" (page 4-5).  
To be prepared for failure, it is recommended to press the dump button to see if the  
memory dump can be collected in normally beforehand.  
ꢀ
ꢀ
ꢀ
If the memory has been expanded re-set the paging file according to the memory size.  
9. Click [OK].  
A message is displayed asking you to restart the system depending on the changed settings.  
Restart the system according to the messages.  
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4-52 Windows Setup  
Set Dr. Watson  
Dr. Watson of Windows Server 2003 is a debugger for application errors. When detecting an  
application error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic  
information (log). Take the following steps to collect diagnostic information:  
1. Click [Run...] from [Start].  
2. Enter "drwtsn32.exe" in the [Open] box, and click [OK].  
The [Dr. Watson for Windows] dialog box appears.  
3. Specify where you want to save diagnostic  
information in the [Log File Path] box.  
Diagnostic information is saved under the file name  
"DRWTSN32.LOG."  
TIPS: Do not specify a network path. Be sure  
to specify a path on the local computer.  
4. Specify the crash dump file save destination in the  
[Crash Dump] box.  
TIPS: A "crash dump file" is a binary file that  
can be read by Windows Debugger.  
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Error! Style not defined. 4-53  
5. Select the following check boxes in the [Options] box.  
ꢂ[Dump Symbol Table]  
ꢂ[Dump All Thread Contexts]  
ꢂ[Append To Existing Log File]  
ꢂ[Create Crash Dump File]  
For the above functions, see the online help.  
6. Click [OK].  
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4-54 Windows Setup  
Install a Network Monitor  
A network monitor is useful for examining the causes of network failures and taking the  
countermeasures. To use the network monitor, you need to restart the system after the installation. It  
is recommended to install the network monitor before a failure occurs.  
1. From the [Start] menu, select [Control Panel].  
The [Control Panel] dialog box appears.  
Click the [Add/Remove Programs] icon.  
The [Add/Remove Programs] dialog box appears.  
2. Click [Add/Remove Windows Components].  
The [Windows Components Wizard] dialog box appears.  
3. Select the [Management and Monitoring Tools] check box of components.  
If a check box is shaded, the component is partly installed. Clear the shaded check box and  
check it again.  
4. Click [Next].  
5. If a message is displayed asking you to insert "Windows Server 2003, Enterprise Edition",  
follow the instructions on the screen and specify the required path.  
Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X]  
mark on the menu.  
6. Click [Finish] in the [Windows Components Wizard] dialog box.  
7. Click the [X] mark on the [Add/Remove Programs] dialog box.  
You can also activate the network monitor by clicking [Start], [All Programs], [Administrative  
Tools] then [Network Monitor]. For details on the operation, see the online help.  
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Set MTBF Type  
In this section, you can specify operations to be performed when failures occur on CPU or PCI  
modules.  
NEC Express5800/ft series manages the MTBF (mean time between failure) of hardware  
components. If a fault occurs on a CPU or PCI module, the NEC Express5800/ft series calculates  
the MTBF again. If the calculated value is lower than the pre-defined threshold, the NEC  
Express5800/ft series disables the applicable module. Setting MTBF type for each module allows  
you to restart or stop using the module without calculating the threshold when failures occur.  
MTBF type description  
“Use Threshold” (default)........If a failure occurs, the MTBF is calculated and the module is  
stopped when the value becomes lower than the threshold.  
“Never Restart”........................If a failure occurs, the module is stopped regardless of the MTBF.  
“Always Restart” .....................If a failure occurs, the module is restarted regardless of the MTBF.  
The default setting is “Use Threshold”.  
IMPORTANT:  
ꢀ
ꢀ
ꢀ
By clearing the MTBF, you can forcefully enable the component which has been  
disabled because the MTBF value became lower than the threshold. Contact your  
maintenance personnel if you want to enable the component forcefully.  
If you set “Always Restart” for the MTBF type, the module may continue restarting  
when a failure occurs. It is recommended to set “Use Threshold” for the MTBF type.  
The module will be stopped automatically when it fails to restart repeatedly.  
When the module is replaced, the MTBF type returns to the default setting “Use  
Threshold”.  
Procedure for setting MTBF type  
1. From the [Start] menu, select [All Programs] – [NEC ESMPRO Agent] and then click [ft  
server utility].  
The [ft server utility] dialog box appears.  
2. Select the module of which you want to change the MTBF type from the [CPU Module] or  
[PCI module] on the [FT server] tree on the left pane. Then, select the MTBF type on the  
[MTBF Type] on the right pane and click [Apply].  
The MTBF type of the selected module will be changed.  
IMPORTANT:  
The MTBF type can be set for each module. To change the type of both PCI modules,  
perform the process above for each module.  
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4-56 Windows Setup  
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Error! Style not defined. 4-57  
Step 13: Back up System Information  
After setting up the system, back up the system information using the Off-line Maintenance Utility.  
Without backup for system information, the information and settings that are specific to your server  
cannot be restored if the server is repaired. Take the following steps to make a backup copy of the  
system information:  
1. Get a 3.5-inch floppy disk.  
2. Insert the "NEC EXPRESSBUILDER" CD-ROM into the CD-ROM drive of the server, and  
restart the system.  
NEC EXPRESSBUILDER is activated and [NEC EXPRESSBUILDER Top Menu] is  
displayed.  
3. Select [Off-line Maintenance Utility] from [Tools].  
4. Select [Save System NVRAM/ROM Data] from [System Information Management].  
Follow the instructions you see on the screen.  
The ft series setup is now completed.  
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4-58 Windows Setup  
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Chapter 5  
Procedures after Completion of Installation  
This chapter describes how you install management utilities, how you back up system information,  
and setup of PCs on the network. You may need to confirm these procedures while the system is  
running.  
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5-2 Procedures after Completion of Installation  
Installing Management Utilities  
The provided "NEC EXPRESSBUILDER" CD-ROM contains "NEC ESMPRO Agent" for  
monitoring NEC Express5800/ft series and "NEC ESMPRO Manager" for managing the NEC  
Express5800/ft series. It also contains NEC ExpressCluster SRE for application fault tolerance,  
please see the ExpressCluster SRE Installation and Configuration Guide for setup instructions.  
NEC ESMPRO Agent  
NEC ESMPRO Agent is automatically installed by executing the “ft series setup program.”  
Click [Start] then [All Programs], and make sure that the installed utility folder exists. If it has not  
been installed while setting up the ft series, install it separately.  
IMPORTANT: Make sure that NEC ESMPRO Agent is installed because it is  
indispensable for continuous operation of NEC Express5800/ft series.  
To set details about NEC ESMPRO Agent, double-click the [NEC ESMPRO Agent] icon in the  
[Control Panel] dialog box. The properties dialog box appears for changing the settings.  
For details on the set items, see the online help displayed by clicking on [Help].  
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Procedures after Completion of Installation 5-3  
Operation Environment  
NEC ESMPRO Agent can be operated in the hardware and software environments shown below.  
Hardware  
• Installation system  
ꢀ
NEC Express5800/ft series  
Memory capacity required to operate OS +  
25.0 MB or larger  
• Memory  
• Empty capacity of hard  
50.0 MB or larger  
disk  
ꢀ
Software  
Windows Server 2003, Windows 2000  
Preparation before Setup  
Be sure to read the following description before system installation or setup.  
To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of  
components associated with TCP/IP.  
TCP/IP Setting  
See the Help started from the Start menu for how to set TCP/IP.  
SNMP Service Setting  
To install the SNMP Service:  
1. Open [Add/Remove Programs] in [Control Panel].  
2. Click [Add/Remove Windows Components].  
3. Select [Management and Monitoring Tools] in the Windows component wizard and click  
the [Details...] button.  
4. Check the check box of [Simple Network Management Protocol].  
5. Click the [Next] button.  
The file copy operation is started.  
6. After the file copy is finished, click the [Finish] button.  
To change the settings of the SNMP Service:  
1. Double-click [Administrative Tool] in [Control Panel].  
2. Start [Services] in [Administrative Tool].  
3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.  
The "SNMP Properties" dialog box appears.  
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5-4 Procedures after Completion of Installation  
4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the  
[Add to list] button.  
IMPORTANT:  
ꢀ
To change the community name of traps to be received from the default “*” in  
the NEC ESMPRO Manager site, enter the same name as the community name  
newly set in the NEC ESMPRO Manager site.  
ꢀ
To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager  
machine, both community names should be the same.  
5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC  
ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address]  
box, click the [Add] button.  
IMPORTANT: If the IP address (or host name) of the remote NEC ESMPRO  
Manager specified as the trap send destination in the setup of the manager report  
(TCP/IP), the message warning the duplication appears. The specification of the  
same NEC ESMPRO Manager causes to be reported doubly.  
6. Open the [Security] property sheet and make settings as follows;  
• Add the community name entered in Step 4 to [Accepted community names].  
• Set its authority to [READ CREATE] or [READ WRITE].  
• Select [Accept SNMP packets from any host.]  
IMPORTANT:  
ꢀ
If you entered any community name other than “public” in Step 4, add that  
name to “Accepted community names”.  
ꢀ
Unless you set the acceptable community’s authority to “READ CREATE” or  
“READ WRITE,” you cannot perform monitoring from NEC ESMPRO  
Manager.  
< Setup of receiving SNMP packets from specific hosts only >  
Select [Accept SNMP packets from these hosts], specify IP addresses of the hosts, IP  
addresses of the servers to install Agent, and the loop-back address (127.0.0.1).  
< Setup of receiving SNMP packets from specific communities only >  
Change the name of the community receiving SNMP packets from the default “public”  
to any name.  
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Procedures after Completion of Installation 5-5  
IMPORTANT:  
ꢀ
If the community name is changed, the community of NEC ESMPRO  
Agent is changed and registered by starting from [Control Panel]. To  
change the community to another and register it, use the [SNMP  
Community] list box in the [General] tab.  
ꢀ
To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC  
ESMPRO Manager, set the send community name in NEC ESMPRO  
Manager to be the same as that accepted by the SNMP Service in NEC  
ESMPRO Agent.  
7. Terminate the network setup.  
IMPORTANT:  
ꢀ
If the SNMP Service is added after adaptation of the service pack in  
installation of OS, adapt the service pack again. If not, the SNMP Service  
may not operate correctly. This then disables NEC ESMPRO Agent to be  
operated.  
ꢀ
ꢀ
The SNMP Service is required for operating NEC ESMPRO Agent. If the  
SNMP Service is deleted after the installation of NEC ESMPRO Agent,  
install the SNMP Service and then reinstall NEC ESMPRO Agent.  
Some software products provided by other vendors use the SNMP Service.  
If the SNMP Service and NEC ESMPRO Agent are installed in the system  
in which such software as above is installed, it may be impossible to start  
NEC ESMPRO Agent services. If so, delete the SNMP Service once and  
install the service again. After which, reinstall NEC ESMPRO Agent and the  
other vendor's software.  
System Update  
To install NEC ESMPRO Agent, necipmi.sys needs to be installed in advance. For the installation of  
necipmi.sys, use the NEC EXPRESSBUILDER CD-ROM shipped with the system to update the  
system (see page 6-9).  
If necipmi.sys is not installed yet, the message shown below appears and the setup of NEC  
ESMPRO Agent is suspended.  
"NEC ESMPRO Agent requires the following file.  
Please update NEC Express5800 system before installing NEC ESMPRO Agent.  
necipmi.sys"  
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5-6 Procedures after Completion of Installation  
Installation  
NEC ESMPRO Agent is automatically installed together with the installation or re-installation of  
the NEC Express5800/ft series. NEC ESMPRO Agent may be installed manually on the master  
control menu of NEC EXPRESSBUILDER as follows:  
1. Login to the system with user name “Administrator.”  
2. Insert CD-ROM "NEC EXPRESSBUILDER" into the CD-ROM drive.  
TIPS: The CD-ROM drive may be either the drive connected to the system or any drive  
located on the network and connected by the LAN Manager. (These are collectively  
called CD-ROM drive hereafter).  
IMPORTANT: To use a CD-ROM drive on the network, assign the network driver to  
the drive and then execute MC\1ST.EXE of the drive. Do not start the CD-ROM drive  
from the network computer in Windows Explorer.  
The autorun function automatically displays the master control menu of NEC  
EXPRESSBUILDER.  
3. Click [NEC ESMPRO] in [Setup].  
The NEC ESMPRO setup is started to display the main menu.  
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Procedures after Completion of Installation 5-7  
4. Click [Agent] in the main menu of the NEC ESMPRO setup.  
TIPS: The available menus vary depending on OS types. (The menus that cannot be  
installed are displayed gray.)  
IMPORTANT:  
ꢀ
Double-clicking to select a menu may display two same dialog boxes. Click the  
[End] button to close one of the dialog boxes.  
ꢀ
If you click the [Cancel] button during setup, the message asking whether to  
stop or not to stop the installation will appear. You can stop the installation by  
clicking on the [Stop] button (the main menu remains displayed). However, the  
file having been setup halfway will not be deleted.  
5. Click the [Next] button.  
TIPS: If NEC ESMPRO Agent is already installed, the dialog box "NEC ESMPRO  
Agent already installed" appears. Clicking on the [Update] button and then the  
[Next] button will erase the old agent and install the NEC ESMPRO Agent anew.  
6. The setup program determines the machine type automatically.  
IMPORTANT: If the setup program is unable to determine the machine model, the  
setup of NEC ESMPRO Agent will be stopped.  
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5-8 Procedures after Completion of Installation  
7. Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button.  
The NEC ESMPRO Agent module is installed below the \ESM directory of the root partition  
in default. If no problem is found, click the [Next] button without any modification.  
To change the installation directory, click the [Reference] button, specify the desired  
installation directory with the full path including the drive name, and click the [Next] button.  
8. When the installation end window appears, click the [OK] button.  
The installed is complete. The functions of installed NEC ESMPRO Agent will be enabled  
after the system is restarted.  
IMPORTANT:  
ꢀ
After the installation of NEC ESMPRO Agent, SNMP Service is stopped. The SNMP  
Services will be started when the OS is restarted.  
ꢀ
Even if the installation of NEC ESMPRO is completed, the main menu for the NEC  
ESMPRO setup remains displayed. Note that the main menu may be hidden by  
another dialog box. To terminate the NEC ESMPRO setup, click [End] in the main  
menu.  
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Procedures after Completion of Installation 5-9  
Setup of NEC ESMPRO Agent  
The settings of installed NEC ESMPRO Agent remain unchanged from those at shipment. Click the  
[Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel].  
If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will  
appear. Modify the setting of each sheet in the dialog box to be fit to the used environment. The  
notes on setup and the necessary information are explained in “Supplement” in Chapter 5 of User’s  
Guide in the separate volume. See the supplement for setup or suspicion of malfunction.  
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5-10 Procedures after Completion of Installation  
Uninstall  
The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update  
Service are described below.  
Uninstallation of NEC ESMPRO Agent  
The procedure of uninstalling NEC ESMPRO Agent is described below.  
IMPORTANT: Uninstallation of NEC ESMPRO Agent  
ꢀ
Start the uninstallation of NEC ESMPRO Agent after the system is started  
completely.  
ꢀ
If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program  
may freeze displaying the [Service Being Deleted…] dialog box. Shutdown the  
system by using "Task Manager" or other operation. Then uninstall NEC ESMPRO  
Agent after the system is started completely.  
ꢁ
With use of NEC EXPRESSBUILDER:  
1. Make the main menu of the NEC ESMPRO setup appear by referring to the section  
"Install" in this document.  
2. Click [NEC ESMPRO Agent].  
The [Welcome to Setup of NEC ESMPRO Agent] dialog box appears.  
3. Click the [Next] button.  
Message "NEC ESMPRO Agent is already installed" appears.  
4. Select [Delete] and then click the [Next] button.  
Now NEC ESMPRO Agent is uninstalled.  
ꢁ
Without use of NEC EXPRESSBUILDER:  
1. Start [Add/Remove Programs] on [Control Panel].  
2. Select [NEC ESMPRO Agent] and click [Add/Remove].  
Now NEC ESMPRO Agent is uninstalled.  
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Procedures after Completion of Installation 5-11  
Uninstallation of BMC Configuration and BMC FW Update Service  
If NEC ESMPRO Agent is installed, the uninstaller of the BMC configuration and that of NEC  
BMC FW Update Service are registered.  
The use of these uninstallers allows the BMC configuration and NEC BMC FW Update Service to  
be deleted as follows:  
1. Start [Add/Remove Programs] on [Control Panel].  
2. Select [NEC BMC Configuration] or [NEC BMC FW Update Service] and click  
[Change/Remove].  
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5-12 Procedures after Completion of Installation  
NEC ESMPRO Manager  
Linked with NEC ESMPRO Agent installed in the server, NEC ESMPRO Manager monitors the  
server status and receives alerts from the server.  
NEC ESMPRO Agent  
Error  
NEC ESMPRO Manager  
Notify  
Monitor  
When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical  
module disconnection from the server and logical installation after module replacement.  
For the installation of NEC ESMPRO Manager and notes on the operation, see the separate volume  
of the User’s Guide.  
NEC MWA  
NEC MWA is an application that enables remote management of the server (this product) through a  
management PC over the network. (A management PC is a computer running NEC ESMPRO  
Manager.)  
To establish communication between the server and the management PC, install “NEC MWA” in  
the management PC. For NEC MWA, see the separate volume of User’s Guide.  
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Procedures after Completion of Installation 5-13  
System Requirement  
The hardware and software environment in which NEC MWA runs is:  
•
Management PC (to install NEC MWA)  
NEC MWA runs on a computer where Windows is operated. For more information, see  
“MWA First Step Guide.”  
•
The servers that can be maintained remotely by NEC MWA  
Servers which the User’s Guide provided with NEC Express5800/ft series include  
descriptions of NEC MWA. The servers are equipped with RomPilot or BMC. This product  
has BMC (IPMI1.0) and RomPilot.  
Installation of NEC MWA Manager  
To manage this product using NEC MWA, install NEC MWA Manager on the management PC. Use  
the “NEC EXPRESSBUILDER” CD-ROM to install NEC MWA Manager.  
1. Start up Windows.  
TIPS: For OS compatibility, see “MWA First Step Guide”.  
CR-ROM drive: \mwa\doc\en\mwa_fsg.pdf  
2. Insert the “NEC EXPRESSBUILDER” CD-ROM into the CD-ROM drive.  
Master Control Menu of NEC EXPRESSBUILDER will be automatically displayed.  
3. Click [Setup], then [NEC MWA]. NEC MWA installer starts up. Follow the instructions to  
install.  
TIPS: You can also display the popup menu by right-clicking the screen shown  
right.  
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5-14 Procedures after Completion of Installation  
Setting up PCs on a Network  
If you have computers running on Windows Server 2003, Windows XP/2000/NT4.0, Windows  
95/98 that communicate with NEC Express5800/ft series using the TCP/IP protocol, make the  
following settings on all computers.  
1. Copy the following in the NEC EXPRESSBUILDER CD-ROM or ft control software,  
UPDATE CD-ROM to any directory.  
\STRATUS\LANG\EN\PROG\FTREG.EXE  
TIPS: ft Update CD is for updating ft control software. It may not be attached to the  
product. If software included in the NEC EXPRESSBUILDER CD-ROM is latest at  
the time of shipment, the ft Update CD is not attached.  
2. Start up the command prompt and enter the directory in which the file mentioned above is  
copied, and then enter the following command.  
FTREG.EXE  
This setting is to avoid a timeout caused by non-communication state between the NEC  
Express5800/ft series and computers connected by the LAN protocol that may occur immediately  
after the NEC Express5800/ft series startup or a CPU module reinstallation (dual processing).  
Non-communication time immediately after the NEC Express5800/ft series startup or module  
reinstallation in the system where Windows Server 2003 runs is proportional to the size of memory  
mounted and how much applications running use memory.  
Because minimum non-communication time is momentary regardless of size of the memory  
installed, it will not be considered as non-communication. Maximum non-communication time by  
the memory size is as follows:  
Memory size  
256MB  
512MB  
1GB  
2GB  
3GB  
Non-communication time  
About 3.1 seconds  
About 6.2 seconds  
About 12.3 seconds  
About 24.7 seconds  
About 36.3 seconds  
About 47.0 seconds  
6GB  
This setup program sets the following Windows registry:  
ꢀ Windows XP/Windows NT/Windows 2000/Windows Server 2003:  
Registry key:  
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters  
Values:  
Type:  
TcpMaxConnectRetransmissions  
REG_DWORD  
Set value: 5  
Values:  
Type:  
TcpMaxDataRetransmissions  
REG_DWORD  
Set value: 8  
Values: TcpMaxConnectREsponseRetransmissions  
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Procedures after Completion of Installation 5-15  
Type:  
REG_DWORD  
Set value: 5  
ꢀ Windows 95/98/Me:  
Registry key:  
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VxD\MSTCP  
Values:  
Type:  
MaxConnectRetries  
String  
Set value: 5  
Values:  
Type:  
MaxDataRetries  
String  
Set value: 8  
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5-16 Procedures after Completion of Installation  
Confirmation of the ft Control Software Version  
The following describes how to check the version of ft control software, which consists of various  
types of software for fault tolerance. Perform the procedure when you need to check the ft control  
software version of the current system before adding units or attachment to NEC Express5800/ft  
series.  
A tool for checking the version is provided. Confirm the version following the steps below:  
1. Log in the system as an authorized Administrator.  
2. Insert the provided “NEC EXPRESSBUILDER” CD-ROM in the CD-ROM drive.  
Use the NEC Express5800/ft series ft Update CD, if it is available.  
3. Run the tool installed in the CD to check the version of ft control software.  
Tool name: ftVerChk.exe  
Location:  
<CD-ROM drive>: FTSVTOOL\VERSION  
The ft control software version of the current system is displayed.  
This completes confirmation of the version.  
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Procedures after Completion of Installation 5-17  
Notes to apply the Windows Service Pack  
Customers should not apply service pack on NEC Express5800/ft series by themselves.  
IMPORTANT: If you want to apply service pack, contact your sales agent about the  
application status and apply service pack on NEC Express5800/ft series.  
About Windows Update (Applying Security Patches)  
Before updating Windows modules by using the Windows Update function on NEC Express5800/ft  
series, make sure to read the description of each module. Contact NEC sales agent for information  
about the test status of security patch and QFE on NEC Express5800/ft series. It is strongly  
recommended to contact NEC sales agent when updating the operating system on NEC  
Express5800/ft series.  
→
Under a support policy for security patches and QFE on NEC Express5800/ft series,  
security patches released by Microsoft are categorized into the following levels  
according to their importance:  
•
IMPORTANT Patches (Considered as IMPORTANT by NEC and  
requires immediate application): Tests will be performed upon publication of  
new patches and the results will be informed to NEC sales agents. The  
high-risk viruses (such as Nimba worm as a past example) will be immediately  
tested.  
•
•
Security Rollup Package (SRP): Tests will be performed along with the  
publications of SRP and the results will be informed to NEC sales agents.  
Other patches: Tests for the security patches regarding the standard functions  
of Windows Operating System will be periodically performed, and the results  
will be informed to NEC sales agents.  
Contact NEC sales company if you have any questions or concerns regarding Windows Update.  
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Chapter 6  
Troubleshooting  
This chapter describes what to do when files needed to operate the OS are damaged and any trouble  
occurs on the product.  
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6-2 Troubleshooting  
System Repair  
If the system cannot be operated by some reason, use Recovery Console to restore the system. However,  
this method is only recommended to users or administrators who have good knowledge of the system.  
When you have restored a damaged file by using Recovery Console, always update the system as  
described later in this chapter.  
IMPORTANT: If hard disks cannot be recognized, the system cannot be repaired.  
Preparation  
You need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up  
the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready  
before starting the Recovery Console.  
If you do not have a computer that runs Windows Server 2003, Windows  
2000/XP/NT or Windows 95/98/Me.  
Follow the steps below to create  
EXPRESSBUILDER”:  
a
“Windows Server 2003 OEM-DISK for NEC  
1. Prepare a 3.5-inch floppy disk.  
2. Power on the peripherals and then NEC Express5800/ft series.  
3. Disable the configuration for boot monitoring function.  
Select [Advanced] - [Monitoring Configuration] - [Boot Monitoring] and choose “Disabled”.  
See “Step 3: Disable Boot Monitoring Function” (4-11) for details.  
4. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of the server.  
5. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NEC Express5800/ft series to  
reboot it.  
The system will start up from the CD-ROM to start NEC EXPRESSBUILDER.  
6. From the [Tools] menu, select [Create Support Disk].  
7. From the [Create Support Disk] menu, select [Windows Server 2003 OEM-DISK for NEC  
EXPRESSBUILDER].  
8. Follow the instructions on the screen to insert the floppy disk.  
“Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” will be created on the  
floppy disk. Write-protect and place a label on the disk and keep it in a safe place.  
IMPORTANT: Enable the configuration for boot monitoring function to deploy the  
system without performing the system repair which uses the Recovery console. From  
[Advanced], select [Monitoring Configuration] and specify [Enabled] for [Boot  
Monitoring]. See “Step 11: Enable Boot Monitoring Function” (4-46) for details.  
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Troubleshooting 6-3  
If you have a computer that runs Windows Server 2003, Windows 2000/XP/NT or  
Windows 95/98/Me.  
You can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” by the  
steps below:  
1. Prepare a 3.5-inch floppy disk.  
2. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of a computer that runs  
Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me.  
3. From [Setup], select [Make OEM-Disk].  
4. Follow the instructions on the screen to insert the floppy disk.  
“Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” will be created on the  
floppy disk. Write-protect and place a label on the disk and keep it in a safe place.  
If you have an update CD-ROM “NEC Express5800/ft series ft Update CD  
(Ver:n.n).”  
Follow the steps below to create a “Windows Server 2003 OEM-DISK for NEC  
EXPRESSBUILDER”:  
1. Prepare a 3.5-inch floppy disk.  
2. Insert the update CD-ROM into the drive of a computer that runs Windows Server 2003,  
Windows 2000/XP/NT or Windows 95/98/Me.  
3. From the Start menu, select [Run...] to run  
\WINNT\BIN\MAKEFD\DOTNET\MAKEOEM.BAT LANGENG on the CD-ROM.  
IMPORTANT: LANGENG is an argument. Be sure to specify it.  
4. Follow the instructions on the screen to insert the floppy disk.  
“Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” will be created on the  
floppy disk. Write-protect and place a label on the disk and keep it in a safe place.  
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6-4 Troubleshooting  
Starting up Recovery Console  
You can start up Recovery Console in two ways:  
ꢀ
ꢀ
Start up Recovery Console installed on the system.  
Start up Recovery Console from the Windows Server 2003 CD-ROM.  
ꢀ Installing Recovery Console on the system  
1. Start up the NEC Express5800/ft series and log on to Windows Server 2003.  
2. Insert the Windows Server 2003 CD-ROM into the drive.  
3. From [Start] of the taskbar, select [Run...] to run.  
CD-ROM drive:\i386\winnt32.exe /cmdcons /syspart:c: /tempdrive:c:  
4. Follow the messages that appear on the screen to continue.  
ꢀ Starting up the Recovery Console  
1. Disable the configuration for boot monitoring function.  
Select [Advanced] - [Monitoring Configuration] - [Boot Monitoring] and choose  
“Disabled”. See “Step 3: Disable Boot Monitoring Function” (4-11) for details.  
2. Power on the system.  
<When starting up Recovery Console installed on the system>  
(a) Select Microsoft Windows Recovery Console in “Please select the operating  
system to start:”.  
Please select the operating system to start:  
Windows Server 2003, Enterprise  
Microsoft Windows Recovery Console  
(b) When the following message appears on the screen press F5 + F6 quickly.  
IMPORTANT: Unless F5 + F6 keys are pressed, Recovery Console  
does not start up. If the screen for selecting HAL as described in 3 does  
not appear, reboot the system and start again from selection of an  
operating system.  
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Troubleshooting 6-5  
<When starting Recovery Console from Windows Server 2003 CD-ROM>  
(a) Insert the Windows Server 2003 CD-ROM into the drive.  
(b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the  
power switch to power off and on to reboot the NEC Express5800/ft series.  
(c) When the following message appears, press any key to start up from the  
CD-ROM.  
IMPORTANT: Press any key while the message is displayed.  
Otherwise the system will be started up from a hard disk and Recovery  
Console will not be started.  
(d) When the following message appears on the screen, press F5 + F6 quickly.  
IMPORTANT: Unless F5 + F6 keys are pressed, Recovery Console  
does not start up. If the screen for selecting HAL as described in 3 does  
not appear, reboot the system and start again from activation of Windows  
Server 2003 CD-ROM.  
3. When you see the screen for selecting HAL, follow the steps below.  
(a) Select “Other” (default) and press Enter.  
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6-6 Troubleshooting  
(b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into  
the floppy disk drive, and then press Enter.  
(c) Specify HAL in the floppy disk, and press Enter.  
4. When the screen to select SCSI drivers appears, follow the steps below.  
(a) Press the S key.  
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Troubleshooting 6-7  
(b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into  
the floppy disk drive, and then press Enter.  
(c) Select all SCSI drivers in the floppy disk and then press Enter.  
IMPORTANT:  
ꢀ
There are more than one SCSI drivers in “Windows Server 2003  
OEM-DISK for NEC EXPRESSBUILDER”. Repeat procedures from  
(a) to (c) in the step 4 to select all SCSI drivers in the floppy disk  
shown on the screen.  
ꢀ
When you start up Recovery Console installed on the system, the  
screen becomes black for a while before the screen described in the  
step 6 appears. The system, however, is running. Wait that while.  
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6-8 Troubleshooting  
5. When you start up Recovery Console from Windows Server 2003 CD-ROM, the following  
message appears. Press the R key to boot Recovery Console.  
Welcome to Setup.  
This portion of the Setup program prepares Microsoft(R)  
Windows(R) to run on your computer.  
- To set up Windows now, press ENTER.  
- To repair a Windows installation using  
Recovery Console, press R.  
- To quit Setup without installing Windows, press F3.  
IMPORTANT: The message shown above does not appear when you have  
started up the Recovery Console installed on the system.  
6. Follow the messages on the screen to start up the Recovery Console.  
IMPORTANT:  
ꢀ
When you restored a damaged file using the Recovery Console, update the  
system described in the next section.  
ꢀ
If you run the system without restoring files, enable the configuration for boot  
monitoring function. Select [Advanced] - [Monitoring Configuration] - [Boot  
Monitoring] and choose “Enabled”. See “Step 11: Enable Boot Monitoring  
Function” (page 4-47) for details.  
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Troubleshooting 6-9  
Updating the System  
IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask  
maintenance personnel to update the system.  
You will need to update the system after you repair the system using Recovery Console.  
IMPORTANT:  
ꢀ
Make sure to follow the steps below when you have restored the system by using Recovery  
Console.  
ꢀ
Check the configuration for boot monitoring function.  
If [Boot Monitoring] selected in [Monitoring Configuration] of [Advanced] is not set to  
“Disabled”, disable it. See “Disable Boot Monitoring Function” (4-11) for details.  
1. Log on to the system with OS installed as user with Administrative account.  
IMPORTANT: Check that the dual system is configured properly. (Check that STATUS  
LED 2 of each PCI module stays green.)  
2. Remove duplication of LAN for both onboard and option boards.  
IMPORTANT: When dual LAN is disabled, a setup of LAN will be deleted. Note down  
the setup information.  
1) Display the [Intel(R)PROSet II] dialog box.  
2) Start up one of the following start menu modes by according to its procedures.  
Standard startup menu mode:  
Click [Start] and select [Control Panel], and then [Intel(R)PROSet II].  
Classic start menu mode:  
(1) Click [Start] and select [Settings], and then [Control Panel].  
(2) Double click the [Intel(R)PROSet II] icon.  
3) Remove all adapters from Duplication.  
Right-click the following adapters on the control tree which is located on the left side of  
the [Intel(R)PROSet II] dialog box and select [Remove from Team].  
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6-10 Troubleshooting  
<For on-board >  
-
-
Status emb-82559 10/100 Enet Adapter  
Status emb-82544GC Copper Gigabit Adapter  
<For option board >  
-
-
-
Status AA-U51500 10/100 Enet Adapter (100BASE-TX)  
Status AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX)  
NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T)  
You will then see the dialog box on the right of this paragraph. This is because one of two  
teamed adapters constituting dual configuration is removed.  
Click [Yes], to remove the adapter from Team.  
Remove the other adapter in the same way.  
<For on-board >  
-
-
Status emb-82559 10/100 Enet Adapter  
Status emb-82544GC Copper Gigabit Adapter  
<For option board >  
-
-
-
Status AA-U51500 10/100 Enet Adapter (100BASE-TX)  
Status AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX)  
NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T)  
4) Right click [Team #1:Adaptive Fault Tolerance Mode] and select [Remove].  
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Troubleshooting 6-11  
At that time, the dialog box shown on the right is displayed. This is a message for  
confirmation, so click the [Yes] button.  
Remove all teams displayed on the [Intel PROSet II] dialog box in the same manner.  
5) Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup  
effective.  
The dual LAN will be canceled.  
3. Uninstall Intel(R) PROSet II.  
IMPORTANT: Intel(R) PROSet II will be reinstalled at system’s update (described at  
section 5).  
1)  
2)  
Click [Start], [Settings] then [Control Panel].  
And then, the [Control Panel] dialog box will be displayed.  
Double-click the [Add or Remove Programs] icon on the [Control Panel] dialog box.  
And then, the [Add or Remove Programs] dialog box will be displayed.  
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6-12 Troubleshooting  
3)  
Select [Intel(R) PROSet II] from a list of [Currently installed programs:].  
4)  
Click [Change/Remove].  
At that time, the message on the dialog box will be displayed.  
This is a message for confirmation of deletion, so click [OK].  
5)  
6)  
Close the [Add or Remove Programs] dialog box.  
Reboot the system.  
IMPORTANT: Be sure to reboot before updating the system. If you perform the  
next procedure (installation of PROSet II) without rebooting, PROSet II does not  
start after reboot. The system may become unstable.  
Follow the steps below to install PROSet II again if you performed system update  
without rebooting the system.  
1. Start a command prompt.  
2. Run c:\pnpdrvrs\procomp /proset /s from a command prompt.  
3. Reboot the system.  
4. Set dual LAN configuration.  
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Troubleshooting 6-13  
4. After rebooting the system, log on to the system as a user with Administrative account.  
IMPORTANT: Check the dual system is configured properly.  
(Check that STATUS LED 2 of each PCI module stays green.)  
5. Follow the steps below to update the system:  
IMPORTANT:  
ꢀ
Uninstalled Intel(R) PROSet II at section 3 will be reinstalled at system’s update.  
Do not input or output data during the update process.  
ꢀ
<If you do not have NEC Express5800/ft series ft Update CD (and use NEC  
EXPRESSBUILDER CD-ROM)>  
a) After logging on to the system as a user with the Administrative account, insert NEC  
EXPRESSBUILDER CD-ROM into the drive.  
b) When the “Master Control Menu” screen appears, click [Setup] and click [Update NEC  
Express5800 system] on the menu.  
<If you have NEC Express5800/ft series ft Update CD>  
a) After logging on to the system as a user with the Administrative account, insert the  
UPDATE CD-ROM into the drive.  
b) From [Start] of the taskbar, select [Run...] to run CD-ROM  
drive:\WINNT\DOTNET\FTUPDATE.VBS.  
IMPORTANT: In [Run…] – [Browse…] – [Browse], files with the extension  
VBS are not displayed. Choose “All Files” for [Files of type]. FTUPDATE.VBS  
will appear.  
6. When the dialog box for confirmation of executing system update appears, click [OK].  
Application of NEC modules (driver installation, ft series services installation) will start.  
Follow the instructions.  
IMPORTANT:  
The [Choose Directory for Extracted Files] dialog box may appear when applying Microsoft  
HotFix in update process. In such case, perform the following steps.  
(Phenomenon) [Choose Directory for Extracted Files] dialog box appears when applying  
Microsoft HotFix while updating the system.  
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6-14 Troubleshooting  
(Conditions) The dialog appears when the drive, whose available space is the biggest in the  
NTFS volumes recognized by the system (includes network connection) (*1),  
fulfills either condition below:  
- Security limitation of READ_ONLY is set.  
- There is no sufficient space on the drive.  
(*1) The drive is where temporary files for applying HotFix are expanded by  
default.  
(Remedies)  
Make sure to perform the following steps on the [Choose Directory For  
Extracted Files] dialog box.  
a)  
Search the drive which fulfills the conditions below. (Either NTFS or  
FAT)  
- Security limitation of READ_ONLY is not set.  
- There is sufficient space on the drive.  
b) Create a new empty directory on the drive found on a).  
c)  
Specify the directory created on b) on the [Choose Directory For  
Extracted Files] dialog box.  
Note: Do not specify an existing directory on the [Choose Directory For  
Extracted Files] dialog box. A specified directory is deleted after  
HotFix will be applied.  
7. After the system’s update is completed, the dialog box below will be displayed. Click [OK].  
The system will be rebooted. Eject a CD from CD-ROM drive after the reboot process starts.  
IMPORTANT: If the message, “Windows - FT Orphaning A disk that is part of a  
fault-tolerant volume can no longer be accessed” is displayed during the update  
process, an OS stop error may occur when restarting the OS. If an OS stop error occurs,  
perform the following procedures. In this case, the system will be successfully updated,  
however, disk mirroring is disabled. Make sure to check disk mirroring in 7.  
1) Power off the system by pressing and holding the POWER switch.  
2) Make sure that the two BMC Status LEDs of the PCI modules (for Group1/ Group2)  
are turned off.  
While the BMC Status LED is red blinking, do not perform step c) and the following.  
Otherwise the BMC firmware may become damaged.  
3) Identify the PCI module where POWER switch is lit green.  
Remember which PCI module’s POWER switch (for Group1 or Group2) is lit  
green. Unplug the power cord connected to the following AC inlet.  
See the rear view of this product in page 4-9 for the location of the AC inlet.  
- If PCI module (for Group1)’s POWER switch is lit green,  
unplug the power cord connected to “AC inlet B (for Group 1)” on the rear  
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Troubleshooting 6-15  
of machine. (See page 4-9 for details.)  
- If PCI module (for Group2)’s POWER switch is lit green,  
unplug the power cord connected to “AC inlet A (for Group 2)” on the rear  
of machine. (See page 4-9 for details.)  
4) Check that the POWER switch of the other PCI module is lit green.  
If it is not lit green, do the procedures from b) again.  
5) Plug the power cord which was unplugged in c) again.  
6) Make sure that the two BMC Status LEDs of the PCI modules (for Group1/for  
Group2) are turned off, and proceed to g).  
While the BMC Status LED is red blinking, do not perform g) and the following.  
Otherwise the BMC firmware may become damaged.  
7) Press the POWER switch of PCI module which is lit green. Then, power on the  
system.  
8. Check disk mirroring.  
If the disk mirroring is disabled, enable the mirroring again. For the method to check disk  
mirroring, see “Step 6: Set Dual Disk Configuration”.  
IMPORTANT:  
ꢀ
During disk re-synchronization, do not shut down the system until the  
resynchronization is completed.  
ꢀ
If the following dialog appears, confirm that the disk is mirrored and click [Yes] to  
restart the system.  
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6-16 Troubleshooting  
9. Start Device Manager, choose [View] then [Device by connection] and do the following:  
a) Delete the red-circled device entries in the following figure.  
IMPORTANT: Do not uninstall entries for “Stratus Fault Tolerant 69000 Video”  
which appears as child entries of “ACPI Multiprocessor ftServer”.  
Delete the following device entries:  
- StratusDual Initiated Disk Device  
- StratusDual Initiated Disk Device  
- Stratus Fault Tolerant 69000 Video  
- ! Unknown Device  
a-1. Select the device and right-click. Choose [Uninstall].  
a-2. After the [Confirm Device Removal] dialog box displayed, confirm the device  
name and then click [OK].  
10. When the option board is connected, perform the following operations for each option.  
Use the CD-ROM you used in step 5 and perform these operations:  
a) When N8804-001P1 (100BASE-TX Adapter) is connected  
a-1. Execute [Command Prompt].  
a-2. Run the following command from Command Prompt and move to CD-ROM  
drive.  
C:\> CD-ROM drive:  
a-3. Run the following command from Command Prompt and move to the folder with  
the batch file.  
CD-ROM drive:\> cd \WINNT\DOTNET\EN  
a-4. Run the following command from Command Prompt for updating the driver.  
CD-ROM drive:\WINNT\DOTNET\EN> N8804001.BAT  
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Troubleshooting 6-17  
a-5. The message of update completion will be displayed.  
"[Update of the driver Completion]  
Press any key and terminate."  
b) When N8803-031F (Fibre Channel Controller) is connected  
b-1. Start up [Device Manager] by selecting [Start] - [All Programs] - [Administrative  
Tools] - [Computer Management].  
Check to see [Qlogic QLA23xx PCI Fibre Channel Adapter] appears under [SCSI  
and RAID Controllers].  
You do not need to perform the steps b-2 and later if the number of [Qlogic  
QLA23xx PCI Fibre Channel Adapter]s shown is identical to number of actually  
implemented [Qlogic QLA23xx PCI Fibre Channel Adapter]s. If not, go to b-2.  
b-2. Right-click the [Unknown Device] – [Fibre Channel Controller] on the [Device  
Manager], and select [Update Driver].  
b-3. Select [Install from a list of specific location (Advanced)], and then click [Next].  
b-4. Select [Don’t search. I will choose the driver to install.], and then click [Next].  
b-5. Select [SCSI and RAID Controllers], and then click [Next].  
b-6. Do not select a driver on the model list. Click [Have Disk…].  
b-7. Insert NEC EXPRESSBUILDER into the CD-ROM drive and click [Browse].  
Specify the “CD-ROM drive:\WINNT\DRIVERS\QL2300” folder in the “Copy  
manufacture’s files from:” column, and then click [OK].  
b-8. Select [Qlogic QLA23xx PCI Fibre Channel Adapter] on the model list and click  
[Next].  
b-9. A warning message tells that you are about to update a driver. Click [Yes] to  
continue. The driver will be installed. During the processing, the mouse cursor  
may not be moved for 10 to 20 seconds. Please wait.  
b-10. Click [Finish].  
b-11. Check to see that the number of [Qlogic QLA23xx PCI Fibre Channel Adapter]s  
shown is identical to number of actually implemented [Qlogic QLA23xx PCI  
Fibre Channel Adapter]s. If not, repeat the steps 2 to 10.  
c) When N8104-84 (1000BASE-SX Adapter) is connected  
c-1. Execute [Command Prompt].  
c-2. Run the following command from Command Prompt and move to CD-ROM  
drive.  
C:\> CD-ROM drive:  
c-3. Run the following command from Command Prompt and move to the folder with  
the batch file.  
CD-ROM drive:\> cd \WINNT\DOTNET\EN  
c-4. Run the following command from Command Prompt for updating the driver.  
CD-ROM drive:\WINNT\DOTNET\EN> N810484.BAT  
c-5. The message of update completion will be displayed.  
"[Update of the driver Completion]  
Press any key and terminate."  
d) When N8104-103 (1000BASE-T Adapter) is connected  
d-1. Execute [Command Prompt].  
d-2. Run the following command from Command Prompt and move to CD-ROM  
drive.  
C:\> CD-ROM drive:  
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6-18 Troubleshooting  
d-3. Run the following command from Command Prompt and move to the folder with  
the batch file.  
CD-ROM drive:\> cd \WINNT\DOTNET\EN  
d-4. Run the following command from Command Prompt for updating the driver.  
CD-ROM drive:\WINNT\ DOTNET\EN > N8104103.BAT  
d-5. The message of update completion will be displayed.  
"[Update of the driver Completion]  
Press any key and terminate."  
IMPORTANT:  
If you have mistakenly manipulated an option board which is not connected, follow the  
procedures below. (N8803-031F (Fibre Channel controller) is not described here as there is  
no possibility of performing its operations by mistake.)  
(Problems) When you performed the operations for disconnected option boards by  
mistake, the disconnected option boards are displayed with “!” on [Device  
Manager]. (The following is the screen after [Device Manager] is started and  
[Device by Connection] from the [View] menu is selected.)  
←Performed d by mistake  
←Performed a by mistake  
←Performed c by mistake  
(Remedies) Start [Device Manager] and select [Device by Connection] from the [View]  
menu. Then follow the procedures below.  
a) Delete the disconnected option boards (device entries enclosed in boxes on  
the screen above).  
Device entries to delete:  
□(!)NEC 8490XT Copper Gigabit Adapter  
□(!)Stratus AA-U51500 10/100 Enet Adapter  
□(!)Stratus AA-U57000 Fiber Gigabit Adapter  
←Performed d by mistake  
←Performed a by mistake  
←Performed c by mistake  
a-1. Select the device and right-click, and then select [Uninstall…].  
a-2. The [Confirm Device Removal] dialog box will appear. Confirm  
the device name and click [OK].  
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Troubleshooting 6-19  
Note: If you restart the system without deleting the disconnected option  
boards, the following dialog box may appear at startup:  
“At least one service or driver failed during system startup.  
Use Event Viewer to examine the event log for details.”  
11. Reboot the system.  
12. After the system has rebooted, log on as a user with Administrative account.  
IMPORTANT: Check that the dual system is configured properly. (Confirm STATUS  
LED 2 of each PCI module are illuminates in green on the front panel of the machine.)  
13. Duplicate the LAN again for both onboard and option boards.  
Refer to “Step 5: Set Dual LAN Configuration” on page 4-31 or “N8804-001P1 (100BASE-TX  
Adapter)”, “N8104-84 (1000BASE-SX Adapter)” and “N8104-103 (1000BASE-T Adapter)” in  
the separate volume of User’s Guide.  
Configure the LAN based on the memo.  
14. Enable the configuration for boot monitoring function. Enable [Boot Monitoring] selected in  
[Monitoring Configuration] of [Advanced]. See “Step 11: Enable Boot Monitoring Function” on  
page 4-47 for details.  
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6-20 Troubleshooting  
Troubleshooting  
This section describes what you should do when a trouble occurs in the product.  
Problems with NEC EXPRESSBUILDER  
When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:  
ꢁ
Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server?  
→ If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the  
server, an error message will appear or the OS will boot.  
ꢁ
Is BIOS configuration correct?  
→ The boot device order may be specified with the BIOS setup utility of the server. Use the  
BIOS setup utility to change the boot device order to boot the system from the CD-ROM  
drive first.  
<Menu to check: [Boot]>  
When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message  
appears. After this message appears, check the error and take the appropriate corrective action according  
to the error codes listed in the table below.  
Message  
Cause and Remedy  
This machine is not supported.  
This NEC EXPRESSBUILDER version is  
not designed for this server. Execute the  
NEC EXPRESSBUILDER on the compliant  
server.  
NvRAM access error  
Hard disk access error  
An access to the nonvolatile memory  
(NvRAM) is not acceptable.  
The hard disk is not connected or it is failed.  
Check whether the hard disk is correctly  
connected.  
An error message will also be displayed when an error was detected during system diagnosis. Take a  
note or print the error message displayed, and contact your sales agent.  
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Troubleshooting 6-21  
Problems with Windows Setup  
The following message is displayed when the setup starts.  
The specified disk is not found. Terminating SW installation.  
→ The disk to install the system is not connected properly. Check if the hardware is properly  
installed and connected.  
The following message is displayed while copying files from CD-ROM.  
xxxxx : Not Ready xxxxxxxxxxxxxxxxxxZ  
xxxxx(A), xxxxx(R), xxxxx(F)  
→ Press R. If this message still appears, perform the setup again. If the error persists,  
contact your sales agent to examine the CD-ROM drive.  
Failed to setup in detail for network adapter.  
→ The detailed setup of network adapter is not available in setup of NEC Express5800/ft  
series. Open the control panel after starting Windows Server 2003, Enterprise Edition to  
configure the network adapter.  
Failed to install Windows Server 2003, Enterprise Edition correctly.  
ꢁ
Have you checked instructions and information on installation?  
→ See “Step 1: Things Required for Setup” (p.4-4) and “Step 2: Prepare for ft series Setup”  
(p.4-6).  
Rebooted during the setup.  
→ See “Step 3: Disable Boot Monitoring Function” (p.4-11), and set the parameter of this  
machine’s boot monitoring function to correct value.  
ft Update CD is not included.  
→ ft Update CD is used to update ft control software; it may not be shipped with the  
equipment. (Not included if “NEC EXPRESSBUILDER” CD-ROM contains the latest  
version of software programs at the time of shipment). For the latest release of ft control  
software and purchase of the latest version of its Update CD-ROM, contact your sales  
agent.  
CPU Module Status LED1 and PCI Module Status LED1 are illuminating red during the  
setup.  
→ This is not a failure of the module.  
After the completion of a setup, CPU Module Status LED1 and PCI Module Status LED1  
will be turned off at the point that each module is successfully duplicated, and, CPU  
Module Status LED2 and PCI Module Status LED2 will illuminate green. See “LEDs” in  
the separate volume of the User’s Guide for details about the status of each module  
LED’s display.  
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6-22 Troubleshooting  
“Display Settings” is displayed on lower right of the screen.  
→ Select [Display Properties] – [Settings] tab – [Color Quality]. And then change the  
“Colors” setting to “Medium (16 bit)”or higher.  
During a setup, “Previous Operating System C:” was selected on a selection screen of  
the operating system.  
→ The process will be stopped along the display of DOS prompt or black screen. In this  
case, press Ctrl + Alt + Delete, or turn off the power to reboot the system. Installation  
will be continued after a reboot.  
Windows can be operated after a setup but each module or PCI board is not duplicated.  
(CPU Module Status LED2 or PCI Module Status LED2 does not light on green).  
ꢁ
Did you abort the installation during a setup such as by closing a window of the programs that  
are running?  
→ Installation will be aborted if you finish the programs that are running such as by closing  
a window. Although the operation on Windows will be feasible, PCI boards will not be  
duplicated properly if you abort the installation. In this case, “Step 1: Things Required  
for Setup” needs to be done from the beginning.  
ꢁ
Did you properly setup the duplex of HDDs?  
→ PCI Module Status LED2 will not be lit in green if a setup for duplex is not performed.  
(See “LEDs” in the separate volume of the User’s Guide for details about the status of  
each module LED’s indications.) See “Step 6: Set Dual Disk Configuration” and set up  
the duplex of HDDs.  
“Complete memory dump” cannot be specified to the write debug information on “Set  
Memory Dump” (Debug Information).  
→ “Complete memory dump” cannot be specified (not displayed) if the memory size  
exceeds 2GB. Specify “Kernel memory dump” in this case.  
Cannot find the recommended value for a paging file.  
→ See “Size of the Partition to be Created” in “Step 1: Things Required for Setup”.  
Cannot specify a network path for the storage location of diagnosis information (collect  
log) in “Set Dr. Watson”.  
→ You cannot specify a network path. Specify a path to a local computer.  
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Troubleshooting 6-23  
Problems with NEC ESMPRO Setup  
A menu which cannot be chosen with a setup main menu.  
→ The available menus vary depending on the OS types. (The menus that cannot be  
installed are displayed in gray.)  
Stop the setup of NEC ESMPRO Agent on the way.  
→ If you click [Cancel] during the setup, the message asking whether to stop or not to stop  
the installation will appear. You can stop the installation by clicking [Stop] (the main  
menu remains displayed). However, the file having been setup halfway will not be  
deleted.  
The following message was displayed during the setup of NEC ESMPRO Agent.  
NEC ESMPRO Agent already installed  
→ If NEC ESMPRO Agent is already installed, the [NEC ESMPRO Agent already installed]  
dialog box appears. Clicking [Update] and then [Next] will erase the old agent and install  
the NEC ESMPRO Agent anew.  
Start the uninstallation of NEC ESMPRO Agent after the system is started completely.  
→ If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program  
may freeze displaying the [Service Being Deleted…] dialog box. Shutdown the system  
by using Task Manager or other operation. Then uninstall NEC ESMPRO Agent after the  
system is started completely.  
* For installation procedure and detailed explanations on NEC ESMPRO Manager, refer to the online  
document in the NEC EXPRESSBUILDER CD-ROM.  
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6-24 Troubleshooting  
Problems with System Repair  
Cannot create the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” with  
“NEC Express5800/ft series Update CD”.  
ꢁ
Is the command properly specified?  
→ Make sure to specify the LANGENG since it is an argument. “Windows Server 2003  
OEM-DISK for NEC EXPRESSBUILDER” will not be created if LANGENG is not  
specified as an argument. For details, see ‘If you have an update CD-ROM “NEC  
Express5800/ft series ft Update CD (Ver:n.n)”’ in “System Repair” in this chapter.  
The screen to select HAL was not displayed on Starting up the Recovery Console.  
ꢁ
Did you immediately enter <F5> and <F6> when the Recovery Console is starting?  
→ Recovery Console will not start if a screen to select HAL was not displayed by pressing  
F5 and F6 on “Starting up the Recovery Console”. Immediately press F5 and F6 when  
“Press F6 if you need to install a third party SCSI or RAID driver…” is displayed on the  
bottom of a screen. A screen to select HAL will be displayed. Restart the system if a  
screen is not displayed, and see “Starting up Recovery Console” in “System Repair” in  
this chapter to restart the Recovery Console.  
“Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed  
and there was no chance to enter F5 and F6 when “When starting Recovery Console  
from Windows Server 2003 CD-ROM” was performed.  
ꢁ
Did you press any key when the message “Press any key to boot from CD” is displayed on  
top of the screen?  
→ Start-up from Windows Server 2003 CD-ROM is required to start the Recovery Console  
from Windows Server 2003 CD-ROM. Press any key while the message “Press any key  
to boot from CD” is displayed on the screen. You cannot start the recovery console from  
the CD-ROM unless the any key is pressed while the message is being displayed. Restart  
the system when it does not start from CD-ROM and the message “Press F6 if you need  
to install a third party SCSI or RAID driver…” is not displayed. See “Starting up  
Recovery Console” in “System Repair” in this chapter to start again.  
The screen turns out to be black for a while when booting the Recovery Console.  
→ If you start the Recovery Console that is installed in the system, the screen turns out to be  
black for a while when booting the Recovery Console. Since the system is normally  
working, please wait for a while.  
When the system’s update is being processed, Operating System Stop Error occurred at  
the system reboot.  
→ During the system update process, the message “Windows-FT Orphaning A disk that is  
part of a fault–tolerant volume can no longer be accessed” is displayed, and there is  
sometimes a case that OS Stop Error occurs on a reboot after this process. See  
IMPORTANT of step 6 in “Updating the System” in this chapter when OS Stop Error  
occurs, and reboot the system. In addition, the system’s update is successfully being  
performed when the message “Windows-FT Orphaning A disk that is part of a  
fault-tolerant volume can no longer be accessed” is displayed. However, the mirroring of  
HDD is not applied. Make sure to check the hard disk’s mirroring after the system  
start-up.  
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Troubleshooting 6-25  
PROSet II does not start after the system is updated.  
ꢁ
Did you reboot the system after breaking dual LAN configuration and uninstalling PROSet  
II?  
→ PROSet II does not start if the system’s update was performed without rebooting after  
breaking dual LAN configuration and uninstalling PROSet II. Also, system performance  
may become unstable.  
In such case, install PROSet II again by following the steps below:  
1) Start a command prompt.  
2) Run c:\pnpdrvrs\procomp /proset/ s from the command prompt.  
3) Reboot the system.  
4) Set dual LAN configuration.  
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6-26 Troubleshooting  
N8800-063F/064F  
NEC Express5800/320Lc/320Lc-R  
User's Guide (Setup)  
1st Edition  
12-2004  
856-124610-001- A  
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