McDATA Switch IPS4300 User Manual

®
Mc DATA  
Sp he re o n™ 4300 Fa b ric Switc h  
Insta lla tio n a nd Se rvic e Ma nua l  
P/ N 620-000171-030  
REV A  
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Conte nts  
Maintenance Approach ....................................................................1-7  
Switch Management .........................................................................1-8  
Cha p te r 2  
Insta lla tion Ta sks  
Factory Defaults ................................................................................2-1  
Summary of Installation Tasks........................................................2-2  
Task 1: Verify Installation Requirements .......................................2-2  
iii  
C o nte nts  
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Co nte nts  
Configure Interswitch Links ..................................................2-22  
Task 4: Configure Product Network Information (Optional)...2-23  
MAP 0100: Power Distribution Analysis ......................................3-9  
MAP 0200: POST Failure Analysis...............................................3-10  
Cha p te r 4  
Re p a ir Inform a tion  
Procedural Notes ..............................................................................4-1  
Power On Switch ..............................................................................4-2  
Power Off Switch ..............................................................................4-3  
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Perform Port Diagnostics....................................................... 4-12  
Collect Maintenance Data...................................................... 4-18  
Set Online State ....................................................................... 4-19  
Cha pte r 5  
Re mova l a nd Re pla c e me nt Proc e dure s  
Front-Accessible FRUs..................................................................... 6-2  
Miscellaneous Parts ......................................................................... 6-3  
Power Cords and Receptacles ........................................................ 6-4  
Ap p e ndix A Eve nt Cod e Ta b le s  
System Events (000 through 199) ................................................. A-2  
Fan Events (300 through 399) ..................................................... A-21  
CTP Card Events (400 through 499) .......................................... A-25  
Port Events (500 through 599) .................................................... A-31  
Thermal Sensor Events (800 through 899) ................................ A-40  
Ind e x ................................................................................................................................I-1  
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C o nte nts  
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Co nte nts  
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Fig ure s  
1-1  
Sphereon 4300 Switch (Front View) ........................................................... 1-2  
CLI View ...................................................................................................... 2-18  
2-9  
4-1  
4-2  
4-3  
4-4  
4-5  
4-6  
Clean Fiber-Optic Components .................................................................. 4-5  
McDATA Filecenter Home Page ................................................................ 4-6  
Port List View .............................................................................................. 4-12  
Diagnostics View ........................................................................................ 4-16  
System Files View ....................................................................................... 4-18  
Switch View ................................................................................................. 4-20  
vii  
Fig ure s  
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Fig ure s  
4-7  
4-10  
Basic Information View .............................................................................. 4-21  
5-1  
SFP Optical Transceiver Removal and Replacement ............................... 5-4  
6-1  
6-2  
6-3  
Front-Accessible FRUs ................................................................................. 6-2  
Miscellaneous Parts ...................................................................................... 6-3  
Power Cords and Receptacles ..................................................................... 6-4  
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Ta b le s  
Invalid Attachment Reasons and Actions ............................................... 3-18  
MAP 600 Event Codes ............................................................................... 3-27  
Port Fence Codes and Actions .................................................................. 3-34  
3-9  
3-11  
3-13  
4-1  
5-1  
Concurrent FRU ............................................................................................ 5-2  
6-1  
6-2  
6-3  
Front-Accessible FRU Parts List ................................................................. 6-2  
Miscellaneous Parts List .............................................................................. 6-3  
Power Cord and Receptacle List ................................................................ 6-5  
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Ta b le s  
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Pre fa c e  
This publication is part of a documentation suite that supports the  
McDATA® Sphereon 4300 Fabric Switch.  
Who Should Use this  
Ma nua l  
Use this publication if you are a trained installation and service  
representative experienced with the product, storage area network  
(SAN) technology, and Fibre Channel technology.  
The product contains no customer-serviceable parts that require  
internal access to the product during normal operation or prescribed  
maintenance conditions. In addition, refer to this manual for  
instructions prior to performing any maintenance action.  
Org a niza tio n o f this  
Ma nua l  
This publication includes six chapters and one appendix organized as  
follows:  
Chapter 1, General Information - This chapter describes the switch,  
including field-replaceable units (FRUs), controls, connectors, and  
indicators, and switch specifications. The chapter also describes  
serviceability features, software diagnostic features, and tools and  
test equipment.  
Chapter 2, Installation Tasks - This chapter describes tasks to  
install, configure, and verify operation of the switch.  
Chapter 3, Maintenance Analysis Procedures - This chapter  
describes maintenance analysis procedures (MAPs) to fault isolate  
a switch problem to an individual FRU.  
Pre fa c e  
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Pre fa c e  
Chapter 4, Repair Information - This chapter describes  
supplementary diagnostic and repair procedures for a failed  
switch. The chapter includes procedures to display and use log  
data, collect maintenance data, power-on, power-off, and reset  
switch firmware, clean fiber optics, and install or upgrade  
management server software.  
Chapter 5, Removal and Replacement Procedures - This chapter  
describes procedures to remove and replace switch FRUs.  
Chapter 6, Illustrated Parts Breakdown - This chapter illustrates,  
describes, and shows the location of switch FRUs. In addition,  
switch FRUs are cross-referenced to corresponding part numbers.  
Appendix A, Event Code Tables - This appendix provides an  
explanation of event codes that appear at the EFCM Basic Edition  
interface. The event severity and a recommended course of action  
in response to each event are also provided.  
An Index is also provided.  
Re la te d Pub lic a tio ns  
Other publications that provide additional information about the  
switch include:  
McDATA Products in a SAN Environment - Planning Manual  
(626-000124).  
McDATA EFCM Basic Edition User Manual (620-000240).  
McDATA SNMP Support Manual (620-000131).  
McDATA E/OS Command Line Interface User Manual (620-000134).  
McDATA Sphereon 4300, 4500, and 4700 Switch Rack-Mount Kit  
Installation Instructions (958-000316).  
McDATA FC-512 Fabricenter Equipment Cabinet Installation and  
Service Manual (620-000100).  
Ord e ring Printe d  
Ma nua ls  
To order a printed copy of this publication, submit a purchase order  
as described in Ordering McDATA Documentation Instructions at  
http:/ / www.mcdata.com. To obtain documentation CD-ROMs,  
contact your McDATA sales representative.  
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Pre fa c e  
Whe re to Ge t He lp  
For technical support, contact the McDATA solution center. The  
center provides a point of contact for assistance and is staffed full  
time, including holidays. Contact the center at the phone number, fax  
number, or e-mail address listed below. Have the product serial  
number (printed on the service label) available.  
Phone: (800) 752-4572 or (720) 558-3910  
Fax: (720) 558-3851  
E-mail: support@mcdata.com  
Send publication-related comments to the solution center by  
telephone, fax, or e-mail. Identify page numbers and details.  
Tra d e m a rks  
The following terms, indicated by a registered trademark symbol  
(®) or trademark symbol (™) on first use in this publication, are  
trademarks of McDATA Corporation or SANavigator, Inc. in the  
United States or other countries or both:  
Registered Trademarks  
Fabricenter®  
Trademarks  
EON™  
HotCAT®  
OPENconnectors™  
Sphereon™  
McDATA®  
Multi-Capable Storage  
Network Solutions®  
Networking the Worlds  
Business Data®  
OPENready®  
SANtegrity®  
All other trademarked terms, indicated by a registered trademark  
symbol (®) or trademark symbol (™) on first use in this publication,  
are trademarks of their respective owners in the United States or  
other countries or both.  
Pre fa c e  
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Pre fa c e  
La se r Com p lia nc e  
Sta te m e nt  
Product laser transceivers are tested and certified in the United States  
to conform to Title 21 of the Code of Federal Regulations (CFR),  
Subchapter J, Parts 1040.10 and 1040.11 for Class 1 laser products.  
Transceivers are tested and certified to be compliant with  
International Electrotechnical Commission IEC825-1 and European  
Norm EN60825-1 and EN60825-2 regulations for Class 1 laser  
products. Class 1 laser products are not considered hazardous. The  
transceivers are designed to prevent human access to laser radiation  
above a Class 1 level during normal operation or prescribed  
maintenance conditions.  
Fe d e ra l  
Com m unic a tio ns  
Co m m issio n (FCC)  
Sta te m e nt  
Products generate, use, and can radiate radio frequency energy, and if  
not installed and used in accordance with instructions provided, may  
cause interference to radio communications. Products are tested and  
found to comply with the limits for Class A and Class B computing  
devices pursuant to Subpart B of Part 15 of the FCC Rules, which are  
designed to provide reasonable protection against such interference  
in a residential environment. Any modification or change made to a  
product without explicit approval from McDATA, by means of a  
written endorsement or through published literature, invalidates the  
service contract and voids the warranty agreement with McDATA.  
Ca na d ia n EMC  
Sta te m e nts  
The statements below indicate product compliance with Interference  
Causing Equipment Standard (ICES) and Norme sur le Matériel  
Brouiller (NMB) electromagnetic compatibility (EMC) requirements  
as set forth in ICES/ NMB-003, Issue 4.  
This Class A or Class B digital apparatus complies with  
Canadian ICES-003.  
Cet appareil numérique de la classe A et classe B est conforme à la  
norme NMB-003 du Canada.  
Unite d Sta te s a nd  
Ca na d a UL  
The C-UL-US mark on a product indicates compliance with  
American National Standards Institute (ANSI) and Standards  
Council of Canada (SCC) safety requirements as tested, evaluated,  
and certified by Underwriters Laboratories Inc. (UL) and  
Underwriters Laboratories of Canada (ULC).  
Ce rtific a tio n  
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Inte rna tiona l Sa fe ty  
Co nform ity  
A certification bodies (CB) test report supporting a product indicates  
safety compliance with the International Electrotechnical  
Commission (IEC) system for conformity testing and certification of  
electrical equipment (IECEE) CB scheme.  
De c la ra tio n (CB  
Sc he m e )  
The CB scheme is a multilateral agreement among participating  
countries and certification organizations that accepts test reports  
certifying the safety of electrical and electronic products.  
Euro p e a n Union  
Co nform ity  
De c la ra tions a nd  
Dire c tive s (CE Ma rk)  
The CE mark on a product indicates compliance with the following  
regulatory requirements as set forth by European Norms (ENs) and  
relevant international standards for commercial and light industrial  
information technology equipment (ITE):  
EN55022: 1998 - ITE-generic radio frequency interference (RFI)  
emission standard for domestic, commercial, and light industrial  
environments, including electrical business equipment.  
EN55024-1: 1998 - ITE-generic electromagnetic immunity  
standard for domestic, commercial, and light industrial  
environments, including electrical business equipment.  
EN60950/A11:1997 - ITE-generic electrical and fire safety  
standard for domestic, commercial, and light industrial  
environments, including electrical business equipment.  
EN61000-3-2:1995 - ITE-generic harmonic current emissions  
standard for domestic, commercial, and light industrial  
environments (equipment with rated current less than or  
equal to 16 amperes per phase).  
EN61000-3-3:1995 - ITE-generic voltage fluctuation and flicker  
standard (low-voltage power supply systems) for domestic,  
commercial, and light industrial environments (equipment with  
rated current less than or equal to 16 amperes per phase).  
In addition, the European Union (EU) Council has implemented a  
series of directives that define product safety standards for member  
countries. The following directives apply:  
Products conform with all protection requirements of EU  
directive 89/336/EEC (Electromagnetic Compatibility Directive)  
in accordance with the laws of the member countries relating to  
EMC emissions and immunity.  
Pre fa c e  
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Products conform with all protection requirements of EU  
directive 73/23/EEC (Low-Voltage Directive) in accordance with  
the laws of the member countries relating to electrical safety.  
Products conform with all protection requirements of EU  
directive 93/68/EEC (Machinery Directive) in accordance with  
the laws of the member countries relating to safe electrical and  
mechanical operation of the equipment.  
McDATA does not accept responsibility for any failure to satisfy the  
protection requirements of any of these directives resulting from a  
non-recommended or non-authorized modification to a product.  
Euro p e a n Union EMC  
a nd Sa fe ty  
De c la ra tio n (N-Ma rk)  
The N-mark on a product indicates compliance with European Union  
EMC and safety requirements as tested, evaluated, and certified by  
the Norwegian Board for Testing and Approval of Electrical  
Equipment (Norges Elektriske Materiellkontroll or NEMKO)  
laboratory or a NEMKO-authorized laboratory.  
Arg e ntina IRAM  
Ce rtific a tio n  
The Instituto Argentino de Normalización (IRAM) S-mark on a  
product indicates compliance with Direccion Nacional de Comercio  
Interior (DNCI) Resolution Number 92/ 98, Phase III (for  
information technology equipment safety). In conjunction with the  
S-mark is the AR-UL mark, certified by UL de Argentina, S.R.L., and  
accredited by the Argentine Accreditation Organization (OAA).  
Austra lia a nd Ne w  
Ze a la nd C-Tic k Ma rk  
The Australia and New Zealand regulatory compliance mark  
(C-tick mark) on a product indicates compliance with regulatory  
requirements for EMC (for information technology equipment) as set  
forth by the Australian Communications Authority (ACA) and the  
Radio Spectrum Management Group (RSM) of New Zealand.  
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Pe o p le ’s Re p ub lic of  
China CCC Ma rk  
The China Compulsory Certification mark (CCC mark) on a product  
indicates compliance with Peoples Republic of China regulatory  
requirements for safety and EMC (for information technology  
equipment) as set forth by the National Regulatory Commission for  
Certification and Accreditation.  
Chine se Na tiona l  
Sta nd a rd s Sta te m e nt  
The Chinese National Standards (CNS) statement below indicates  
product compliance with Taiwanese Bureau of Standards, Metrology,  
and Inspection (BSMI) regulatory requirements. The statement  
indicates a product is a Class A or Class B product, and in a domestic  
environment may cause radio interference, in which case the user is  
required to take corrective actions.  
Ge rm a n TÜV GS Ma rk  
The German regulatory compliance mark (TÜV GS Mark) on a  
product indicates compliance with the German Safety of Equipment  
Act as tested by the Technical Inspection Association (Technischer  
Überwachungsverein or TÜV), and accredited by the Central Office  
of Safety of the German Länder (Zentralstelle der Länder für  
Sicherheit or ZLS).  
Ja p a ne se VCCI  
Sta te m e nt  
The Voluntary Control Council for Interference (VCCI) statement  
below applies to information technology equipment, and indicates  
product compliance with Japanese regulatory requirements. The  
statement indicates a product is a Class A or Class B product, and in a  
domestic environment may cause radio interference, in which case  
the user is required to take corrective actions.  
Pre fa c e  
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Pre fa c e  
Ko re a n MIC Ma rk  
The Korean Ministry of Information and Communications mark  
(MIC mark) on a product indicates compliance with regulatory  
requirements for safety and EMC (for information technology  
equipment) as authorized and certified by the Korean Radio  
Research Institute (RRI).  
Me xic a n NOM Ma rk  
The Official Mexican Standard (Normas Oficiales Mexicanas or  
NOM) mark on a product indicates compliance with regulatory  
requirements for safety (for information technology equipment) as  
authorized and accredited by the National System of Accreditation of  
Testing Laboratories (Sistema Nacional de Acreditamieno de  
Laboratorios de Pruebas or SINALP).  
NOM  
Russia n GOST  
Ce rtific a tio n  
The Russian Gosudarstvennyi Standart (GOST) mark on a product  
indicates compliance with regulatory requirements for safety and  
EMC (for information technology equipment) as authorized and  
accredited by the State Committee for Standardization, Metrology  
and Certification.  
Da ng e r a nd Atte ntio n  
Sta te m e nts  
The following DANGER statement appears in this publication and  
describes a safety practice that must be observed while installing or  
servicing a product. A DANGER statement provides essential  
information or instructions for which disregard or noncompliance  
may result in death or severe personal injury. The statement appears  
in English, followed by translations to:  
Chinese (simplified - People’s Republic of China).  
Chinese (traditional - Taiwan).  
French (European).  
German.  
Hebrew.  
Italian.  
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Portuguese.  
Spanish (European).  
Spanish (Latin American).  
DANGER  
Use the supplied power cords. Ensure the facility power receptacle  
is the correct type, supplies the required voltage, and is properly  
grounded.  
DANGER  
Utiliser les câbles dalimentation fournis. Sassurer que la prise de  
courant du local est du type correct, délivre la tension requise et est  
correctement raccordée à la terre.  
GEFAHR  
Die mitgelieferten Netzkabel verwenden. Sicherstellen, dass die  
verwendete Netzsteckdose dem vorgeschriebenen Typ entspricht,  
die erforderliche Spannung liefert und einwandfrei geerdet ist.  
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PERICOLO  
Usare il cavo di alimentazione in dotazione. Assicurarsi che la presa  
di corrente a disposizione sia del tipo corretto, eroghi la tensione  
richiesta e sia dotata di messa a terra idonea.  
PERIGO  
Use os cordões elétricos fornecidos. Certifique-se de que o tipo de  
receptor de energia da facilidade é apropriado, fornece a voltagem  
necessária, e está corretamente aterrado.  
PELIGRO  
Utilice los cables de alimentación proporcionados. Asegúrese que el  
receptáculo tomacorriente para la instalación sea el tipo correcto,  
suministre el voltaje necesario, y que esté apropiadamente puesto  
a tierra.  
PELIGRO  
Utilice los cables de alimentación proporcionados. Asegúrese que el  
receptáculo tomacorriente para la instalación sea del tipo correcto,  
suministre el voltaje necesario, y que esté apropiadamente conectado  
a tierra.  
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Pre fa c e  
The following ATTENTION statements appear in this publication  
and describe practices that must be observed while installing or  
servicing the switch. An ATTENTION statement provides essential  
information or instructions for which disregard or noncompliance  
may result in equipment damage or loss of data.  
ATTENTION ! Prior to servicing a product, determine the Ethernet LAN  
configuration. Installation of products on a public customer intranet can  
complicate problem determination and fault isolation.  
ATTENTION ! A reset should only be performed if a CTP card failure is  
indicated. Do not reset a managed product unless directed to do so by a  
procedural step or the next level of support.  
Ge ne ra l Pre c a utio ns  
When installing or servicing the product, follow these practices:  
Always use correct tools.  
Always use correct replacement parts.  
Keep all paperwork up to date, complete, and accurate.  
ESD Pre c a utio ns  
Follow these electrostatic discharge (ESD) procedures:  
If the product is connected to facility power (grounded), wear an  
ESD wrist strap and grounding cable connected to the product  
chassis.  
If the product is not connected to facility power (not grounded),  
wear an ESD wrist strap and grounding cable connected to an  
approved bench grounding point.  
Touch the product chassis once before performing a procedure,  
and once each minute during the procedure.  
Store ESD-sensitive FRUs in antistatic packaging.  
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1
Ge ne ra l Info rm a tion  
The McDATA® Sphereon4300 Fabric Switch provides 12 ports of  
low-cost and high-performance dynamic Fibre Channel connectivity  
for switched fabric or arbitrated loop devices. This function allows  
low-cost, low-bandwidth workgroup (edge) devices to communicate  
with mainframe servers, mass storage devices, or other peripherals,  
and ultimately be incorporated into an enterprise storage area  
network (SAN) environment. This chapter describes:  
The switch, including field-replaceable units (FRUs), controls,  
connectors, indicators, and specifications.  
Maintenance approach.  
Switch management.  
Error detection, reporting, and serviceability features.  
Tools and test equipment.  
Switc h De sc rip tion  
The switch provides Fibre Channel connectivity through generic  
mixed ports (GX_Ports). Ports operate at 1.0625 or 2.1250 gigabits per  
second (Gbps), and can be configured as:  
Fabric ports (F_Ports) to provide direct connectivity for switched  
fabric devices.  
G e ne ra l Info rm a tio n  
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Ge ne ra l Inform a tio n  
1
Expansion ports (E_Ports) to provide interswitch link (ISL)  
connectivity to fabric directors and switches.  
Fabric loop ports (FL_Ports) to provide connectivity and fabric  
attachment for Fibre Channel arbitrated loop (FC-AL) devices.  
The switch is installed on a table or desktop, mounted in an FC-512  
Fabricenter® equipment cabinet, or mounted in any standard 19-inch  
equipment rack.  
Operators with a browser-capable PC and Internet connectivity can  
manage the switch through a firmware-resident Enterprise Fabric  
Connectivity Manager (EFCM) Basic Edition interface. The interface  
manages only a single switch, and provides a graphical user interface  
(GUI) that supports configuration, statistics monitoring, operation,  
and maintenance. The interface is opened from a web browser  
running Netscape Navigator® 4.6 (or higher) or Microsoft® Internet  
Explorer 4.0 (or higher).  
The switch provides a modular design that enables quick removal  
and replacement of FRUs, including small form factor pluggable  
(SFP) optical transceivers and power supply assemblies. Figure 1-1  
illustrates the front of the switch and shows the:  
Fie ld -Re p la c e a b le  
Units  
1. Ethernet LAN connector.  
2. Initial machine load and reset (IML/RESET) button.  
3. Green power (PWR) light-emitting diode (LED).  
4. Amber system error (ERR) LED.  
5. SFP optical transceivers (12).  
Fig ure 1-1  
Sp he re o n 4300 Switc h (Fro nt Vie w)  
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Ge ne ra l Info rm a tio n  
1
Figure 1-2 illustrates the rear of the switch and shows the:  
1. AC power receptacle.  
2. RS-232 maintenance port.  
Fig ure 1-2  
Sp he re o n 4300 Switc h (Re a r Vie w)  
Singlemode or multimode fiber-optic cables attach to switch ports  
through SFP transceivers. The fiber-optic transceivers provide duplex  
LC® connectors, and can be detached from switch ports (through a  
10-pin interface) for easy replacement. The following fiber-optic  
transceiver types are available:  
SFP Tra nsc e ive r  
Dual-rate shortwave laser (1.0625 or 2.1250 Gbps) - Shortwave  
laser transceivers (850 nm) provide connectivity:  
— At 500 meters (1.0625 Gbps) through 50-micron multimode  
fiber-optic cable.  
— At 300 meters (2.1250 Gbps) through 50-micron multimode  
fiber-optic cable.  
— At 300 meters (1.0625 Gbps) through 62.5-micron multimode  
fiber-optic cable.  
— At 150 meters (2.1250 Gbps) through 62.5-micron multimode  
fiber-optic cable.  
Dual-rate longwave laser (1.0625 or 2.1250 Gbps) - Longwave  
laser transceivers (1310 nm) provide connectivity at 10 kilometers  
through 9-micron singlemode fiber-optic cable.  
Dual-rate extended longwave laser (1.0625 or 2.1250 Gbps) -  
Longwave laser transceivers (1310 nm) provide connectivity at 20  
or 35 kilometers through 9-micron singlemode fiber-optic cable.  
G e ne ra l Info rm a tio n  
1-3  
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The switch also provides a predictive optics monitoring (POM)  
feature that monitors operation of SFP optical transceivers. Digital  
diagnostics-enabled optical transceivers report temperature, voltage  
current, transceiver power, and receiver power to product firmware.  
Optical transceivers also provide vendor-specific threshold values for  
these parameters.  
The switch contains one power supply with two internal cooling fans.  
The assembly is not a FRU. The power supply steps down and  
rectifies facility input power to provide 3.3 volts direct current (VDC),  
5 VDC, and 12 VDC to the control processor (CTP) card. The power  
supply also provides input filtering, overvoltage protection, and  
overcurrent protection, and is input rated at 90 to 264 volts  
alternating current (VAC).  
Powe r Sup ply  
Three cooling fans (two integrated in the power supply) provide  
cooling for the power supply and CTP card, as well as redundancy  
for continued operation if a single fan fails.  
Co ntrols, Conne c tors, a nd Ind ic a to rs  
Controls, connectors, and indicators for the switch include the:  
IML/RESET button.  
Ethernet LAN connector.  
Green PWR and amber ERR LEDs.  
Green, blue, and amber status LEDs associated with FRUs.  
RS-232 maintenance port.  
When the IML/RESET button is pressed, held for three seconds, and  
released, the switch performs an IML that reloads the firmware from  
FLASH memory. This operation is not disruptive to Fibre Channel  
traffic. When the IML/RESET button is pressed and held for ten  
seconds, the switch performs a reset. After three seconds, the ERR  
LED blinks at twice the unit beaconing rate. A reset is disruptive to  
Fibre Channel traffic and resets the:  
IML/ RESET Button  
Microprocessor and functional logic for the CTP card and reloads  
the firmware from FLASH memory.  
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Ethernet LAN interface, causing the connection to the  
management server to drop momentarily until the connection  
automatically recovers.  
Ports, causing all Fibre Channel connections to drop momentarily  
until the connections automatically recover. This causes attached  
devices to log out and log back in, therefore data frames lost  
during switch reset must be retransmitted.  
Perform a reset only if a CTP card failure is indicated. The button is  
flush mounted to protect against inadvertent activation.  
The front panel has a 10/ 100 megabit per second (Mbps) RJ-45  
twisted-pair connector that attaches to an Ethernet LAN to provide  
communication with a management server or simple network  
management protocol (SNMP) workstation.  
Ethe rne t LAN  
Conne c tor  
The connector provides two green LEDs. The left LED illuminates to  
indicate LAN operation at 10 Mbps. The right LED illuminates to  
indicate operation at 100 Mbps.  
The PWR LED illuminates when the switch is connected to facility  
AC power and is operational (the product does not have a power  
switch). If the LED extinguishes, a facility power source, power cord,  
or power distribution failure is indicated.  
Powe r a nd Syste m  
Error LEDs  
The ERR LED illuminates when the switch detects an event requiring  
operator attention, such as a FRU failure. The LED illuminates as long  
as an event is active. The LED extinguishes when Clear System Error  
Light is selected from the EFCM Basic Edition interface. The ERR LED  
also blinks if unit beaconing is enabled. An illuminated LED  
(indicating a failure) takes precedence over unit beaconing.  
Amber and green/ blue LEDs associated with switch FRUs provide  
status information as follows:  
FRU Sta tus LEDs  
Fibre Channel ports - LEDs to the left of each port illuminate,  
extinguish, or blink to indicate port status and speed. The amber  
LED illuminates if the port fails. The green/ blue LED illuminates  
green to indicate 1.0625 Gbps port operation. The green/ blue  
LED illuminates blue to indicate 2.1250 Gbps port operation.  
Power supply assembly - An amber LED on each assembly  
illuminates if the FRU fails.  
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The rear panel has a 9-pin DSUB maintenance port that provides a  
connection for a local terminal or dial-in connection for a remote  
terminal. The port is typically used only by maintenance personnel,  
however operators can use the port to configure network addresses.  
Ma inte na nc e Port  
Switc h Sp e c ific a tions  
This section lists physical characteristics, storage and shipping  
environment, operating environment, and service clearances.  
Physic a l  
Dimensions:  
Cha ra c te ristic s  
Height: 4.1 centimeters (1.6 inches) or 1 rack unit  
Width: 43.7 centimeters (17.2 inches)  
Depth: 47.3 centimeters (18.6 inches)  
Weight: 6.8 kilograms (15.0 pounds)  
Power requirements:  
Input voltage: 90 to 264 VAC  
Input current: 0.4 amps at 208 VAC  
Input frequency: 47 to 63 Hz  
Heat dissipation:  
37 watts (127 BTUs/ hr)  
Cooling airflow clearances (switch chassis):  
Right and left side: 1.3 centimeters (0.5 inches)  
Front and rear: 7.6 centimeters (3.0 inches)  
Top and bottom: No clearance required  
Shock and vibration tolerance:  
60 Gs for 10 milliseconds without nonrecoverable errors  
Acoustical noise:  
64 dB “A” scale  
Inclination:  
100 maximum  
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Stora g e a nd Ship p ing  
Environm e nt  
Protective packaging must be provided to protect the switch under  
all shipping methods (domestic and international).  
Shipping temperature:  
-400 F to 1400 F (-400 C to 600 C)  
Storage temperature:  
340 F to 1400 F (10 C to 600 C)  
Shipping relative humidity:  
5% to 100%  
Storage relative humidity:  
5% to 80%  
Maximum wet-bulb temperature:  
840 F (290 C)  
Altitude:  
40,000 feet (12,192 meters)  
Op e ra ting  
Temperature:  
Environm e nt  
400 F to 1040 F (40 C to 400 C)  
Relative humidity:  
8% to 80%  
Maximum wet-bulb temperature:  
810 F (270 C)  
Altitude:  
10,000 feet (3,048 meters)  
Ma inte na nc e Ap p roa c h  
The maintenance approach instructs service personnel to perform  
fault isolation and repair procedures without degrading or  
interrupting product operation or associated applications. Fault  
isolation begins when one or more of the following occur:  
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Event information displays at a browser-capable PC  
communicating with the product through the EFCM Basic  
Edition interface.  
LEDs on the product front panel or FRUs illuminate to indicate a  
hardware malfunction.  
An unsolicited SNMP trap message is received at a management  
workstation, indicating an operational state change or failure.  
Event notification is received at a designated support center  
through an e-mail message or the call-home feature.  
Fault isolation and repair information is provided through  
maintenance analysis procedures (MAPs). MAPs are step-by-step  
procedures that provide information to interpret events, isolate a  
failure to a FRU, remove and replace the FRU, and verify product  
operation. Fault isolation begins with MAP 0000: Start MAP.  
Switc h Ma na g e m e nt  
The switch is managed and controlled through a customer-supplied  
PC platform with Internet communication to the product-resident  
EFCM Basic Edition interface. This graphical user interface (GUI)  
allows service personnel to perform configuration tasks, view system  
alerts and related log information, and monitor switch status, port  
status, and performance. FRU status and system alert information are  
highly visible.  
The EFCM Basic Edition interface is opened from a standard web  
browser running Netscape Navigator® Version 4.6 (or higher) or  
Microsoft Internet Explorer Version 4.0 (or higher). At the browser,  
enter the IP address of the switch as the Internet uniform resource  
locator (URL).  
Error-De te c tion, Re p orting , a nd Se rvic e a b ility Fe a ture s  
The switch provides the following error detection, reporting, and  
serviceability features:  
LEDs on switch FRUs and adjacent to Fibre Channel ports that  
provide visual indicators of hardware status or malfunctions.  
Redundant FRUs (SFP transceivers) that are removed or replaced  
without disrupting switch or Fibre Channel link operation.  
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A modular design that enables quick removal and replacement of  
FRUs without the use of tools or equipment.  
System alerts and logs that display switch and Fibre Channel link  
status at the EFCM Basic Edition interface.  
Diagnostic software that performs power-on self-tests (POSTs)  
and port diagnostics (loopback tests).  
An RS-232 maintenance port at the rear of the switch (port  
access is password protected) that enables installation or service  
personnel to change the switchs IP address, subnet mask, and  
gateway address.  
These parameters can also be changed through a Telnet session,  
access for which is provided through a local or remote PC with an  
Internet connection to the switch.  
Data collection through the EFCM Basic Edition interface to help  
isolate system problems. The data includes a memory dump file  
and audit, hardware, and engineering logs.  
Beaconing to assist service personnel in locating a specific port or  
switch. When port beaconing is enabled, the amber LED  
associated with the port flashes. When unit beaconing is enabled,  
the system error indicator on the front panel flashes. Beaconing  
does not affect port or switch operation.  
SNMP management using the Fibre Channel Fabric Element MIB,  
Transmission Control Protocol/ Internet Protocol (TCP/ IP) MIB-II  
definition (RFC 1157), or a product-specific private enterprise  
MIB that runs on the switch. Up to six authorized management  
workstations can be configured through the EFCM Basic Edition  
interface to receive unsolicited SNMP trap messages. The trap  
messages indicate product operational state changes and failure  
conditions.  
Tools a nd Te st Eq uip m e nt  
This section describes tools and test equipment that may be required  
to install, test, service, and verify operation of the product. These  
tools are supplied with the product or must be supplied by service  
personnel.  
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The following tools are supplied with the product:  
Tools Supp lie d with  
the Produc t  
Door key - A door key with 5/ 16-inch socket (Figure 1-3) is  
required to open front and rear doors of the Fabricenter  
Equipment Cabinet. A 5/ 16-inch socket wrench may also be used.  
Fig ure 1-3  
Doo r Ke y  
Loopback plug - A multimode (shortwave laser) or singlemode  
(longwave laser) loopback plug (Figure 1-4) is required to  
perform port diagnostic tests. Loopback plugs are shipped with  
the product, depending on the types of port transceivers installed.  
Fig ure 1-4  
Lo op b a c k Plug  
Fiber-optic protective plug - For safety and port transceiver  
protection, fiber-optic protective plugs (Figure 1-5) are inserted in  
all product ports without fiber-optic cables attached. Products are  
shipped with protective plugs installed.  
Fig ure 1-5  
Fib e r-Op tic Prote c tive Plug  
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Null modem cable - An asynchronous RS-232 null modem cable  
(Figure 1-6) is required to configure product network addresses  
and acquire event log information through the products serial  
port. The cable has nine conductors and DB-9 female connectors.  
Fig ure 1-6  
Null Mod e m Ca b le  
The following tools should be supplied by service personnel:  
Tools Sup p lie d by  
Se rvic e Pe rsonne l  
Scissors or pocket knife - A sharp cutting edge (scissors or knife  
blade) is required to cut protective strapping when unpacking  
replacement FRUs.  
Flat-tip and cross-tip (Phillips) screwdrivers - Screwdrivers are  
required to remove, replace, adjust, or tighten FRUs, chassis, or  
cabinet components.  
T10 Torx® tool - The tool is required to rack-mount products or to  
remove, replace, adjust, or tighten chassis or cabinet components.  
ESD grounding cable and wrist strap - An ESD wrist strap is  
required when working with ESD-sensitive FRUs, including  
optical transceivers.  
Maintenance terminal - A desktop or notebook PC is required to  
configure product network addresses and acquire event log  
information through the maintenance port. The PC must have:  
— The Microsoft® Windows® 98, Windows® 2000, Windows®  
2003, Windows® XP, or Windows® ME operating system  
installed.  
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— RS-232 serial communication software (such as ProComm  
Plus™ or HyperTerminal) installed. HyperTerminal is  
provided with Windows operating systems.  
Fiber-optic cleaning kit - The kit contains tools and instructions  
to clean fiber-optic cables, connectors, loopback plugs, and  
protective plugs.  
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Insta lla tion Ta sks  
This chapter describes tasks to install, configure, and verify operation  
of the Sphereon 4300 Fabric Switch using the EFCM Basic Edition  
interface. The product can be installed on a table top, mounted in a  
Fabricenter equipment cabinet, or mounted in any standard 19-inch  
equipment rack.  
Fa c tory De fa ults  
Table 2-1 lists factory-set defaults for the product.  
Ta b le 2-1  
Fa c to ry-Se t De fa ults (Prod uc t)  
Item  
Default  
EFCM Basic Edition interface user name (case sensitive)  
EFCM Basic Edition interface password (case sensitive)  
Customer-level password (maintenance port access)  
Maintenance-level password (maintenance port access)  
IP address  
Administrator  
password  
password  
level-2  
10.1.1.10  
255.0.0.0  
0.0.0.0  
Subnet mask  
Gateway address  
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Sum m a ry of Insta lla tion Ta sks  
Table 2-2 summarizes installation tasks for the product. The table  
describes each task, states if the task is optional, and lists the page  
reference.  
Ta b le 2-2  
Insta lla tio n Ta sk Sum m a ry  
Task Number and Description  
Required or Optional  
Required.  
Page  
2-2  
Task 2: Unpack, Inspect, and Install the Product.  
Required.  
2-3  
Task 3: Configure Product at the EFCM Basic Edition  
Required.  
2-6  
Interface.  
Configure if connecting multiple switches or connecting  
switch to a public LAN.  
2-23  
Required.  
2-26  
2-26  
2-27  
Task 6: Configure Zoning (Optional).  
Perform task to configure zoning.  
Task 7: Connect Product to a Fabric Element (Optional).  
Perform task to connect switch to a Fibre channel  
fabric.  
Task 8: Register with the McDATA File Center.  
Required.  
2-28  
Ta sk 1: Ve rify Insta lla tion Re q uire m e nts  
Verify the following requirements are met prior to product and  
management interface installation. Ensure:  
A site plan is prepared, configuration planning tasks are  
complete, planning considerations are evaluated, and related  
planning checklists are complete. Refer to McDATA Products in a  
SAN Environment - Planning Manual (620-000124) for information.  
Fibre Channel SAN design and director, fabric switch, and SAN  
router device connectivity are evaluated, and the related planning  
worksheet is complete. Refer to the McDATA Products in a SAN  
Environment - Planning Manual (620-000124) for information.  
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Support is available for a browser-capable PC and Internet  
connectivity to support the product-resident EFCM Basic Edition  
interface.  
Support equipment and technical personnel are available for the  
installation.  
The required number and type of fiber-optic jumper cables are  
delivered and available. Ensure cables are the correct length and  
have the required connectors.  
A Fabricenter cabinet or customer-supplied 19-inch equipment  
rack and associated hardware are available (optional).  
Remote workstations or simple network management protocol  
(SNMP) workstations are available (optional). Workstations are  
customer-supplied and connected through a public or dedicated  
LAN segment.  
Ta sk 2: Unp a c k, Insp e c t, a nd Insta ll the Prod uc t  
The following paragraphs provide instructions to unpack, inspect,  
and install one or more switches. If the switch is delivered in a  
Fabricenter equipment cabinet, go to Task 3: Configure Product at the  
EFCM Basic Edition Interface.  
Unpack and inspect switch(es) as follows:  
Unpa c k a nd Insp e c t  
Switc h  
1. Inspect shipping container(s) for damage. If a container is  
damaged, ensure a freight carrier representative is present when  
the container is opened. Unpack shipping container(s) and  
inspect each item for damage. Ensure packaged items correspond  
to items listed on the enclosed bill of materials.  
2. If items are damaged or missing, contact the solution center:  
Phone: (800) 752-4572 or (720) 558-3910  
Fax: (720) 558-3851  
E-mail: support@mcdata.com  
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To install a switch on a desktop:  
De sktop Insta lla tion  
1. Remove the backing from the four adhesive rubber pads and  
apply the pads to the underside of the switch. Ensure pads are  
aligned with the scribed circles at each corner.  
2. Position the switch on a table or desktop as directed by the  
customer. Ensure:  
— A grounded AC electrical outlet is available.  
— Adequate ventilation is present, and areas with excessive heat,  
dust, or moisture are avoided.  
— All planning considerations are met. Refer to McDATA  
Products in a SAN Environment - Planning Manual (620-000124)  
for information.  
3. Verify all field-replaceable units (FRUs) are installed as ordered.  
4. Connect the AC power cord to the receptacle at the rear of the  
chassis.  
5. Connect the AC power cord to a facility power source that  
provides single-phase, 100 to 240 volt alternating current (VAC)  
current.  
6. When the power cord is connected, the switch powers on and  
performs power-on self-tests (POSTs). During POSTs:  
a. The green power (PWR) LED on the front panel illuminates.  
b. The amber system error (ERR) LED on the front panel blinks  
momentarily while the switch is tested.  
c. The green LED associated with the Ethernet port blinks  
momentarily while the port is tested.  
d. LEDs associated with Fibre Channel ports blink momentarily  
while the ports are tested.  
7. After successful POST completion, the PWR LED remains  
illuminated and all other front panel LEDs extinguish.  
8. If a POST error or other malfunction occurs, go to MAP 0000: Start  
MAP to isolate the problem.  
9. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.  
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Perform the following steps to install and configure the switch in a  
Ra c k-Mo unt  
Insta lla tion  
Fabricenter cabinet or a customer-supplied equipment rack. An  
optional rack-mount kit, T10 Torx tool, and #2 Phillips screwdriver  
are required.  
1. Locate the rack-mount position as directed by the customer. The  
switch is 1.75 inches, or 1U high.  
2. Verify all FRUs are installed as ordered.  
3. Open the rack-mount kit and inspect the contents. Refer to the  
enclosed bill of materials and verify all parts are delivered.  
4. Using a T10 Torx tool and #2 Phillips screwdriver, install the  
switch in the equipment cabinet. Refer to McDATA Sphereon 4300,  
4500, and 4700 Switch Rack-Mount Kit Installation Instructions  
(958-000316) for guidance.  
5. Connect the AC power cord to the receptacle at the rear of the  
chassis.  
6. Connect the AC power cord to a rack power strip connected to a  
facility power source that provides single-phase, 100 to 240 VAC  
current.  
7. When the power cord is connected, the switch powers on and  
performs POSTs. During POSTs:  
a. The green power (PWR) LED on the front panel illuminates.  
b. The amber system error (ERR) LED on the front panel blinks  
momentarily while the switch is tested.  
c. The green LED associated with the Ethernet port blinks  
momentarily while the port is tested.  
d. LEDs associated with Fibre Channel ports blink momentarily  
while the ports are tested.  
8. After successful POST completion, the PWR LED remains  
illuminated and all other front panel LEDs extinguish.  
9. If a POST error or other malfunction occurs, go to MAP 0000: Start  
MAP to isolate the problem.  
10. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.  
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Ta sk 3: Config ure Prod uc t a t the EFCM Ba sic Ed ition Inte rfa c e  
Perform these procedures to configure the product from the EFCM  
Basic Edition interface. A browser-capable PC with Internet or  
Ethernet LAN access is required. To open the interface:  
1. Connect the Ethernet patch cable (supplied with the product) to  
the RJ-45 connector (labelled 10/100) at the front panel.  
2. Connect the remaining end of the Ethernet cable to the Internet or  
LAN segment as directed by the customer.  
3. At the PC, launch the browser application (Netscape Navigator or  
Internet Explorer).  
4. Enter the default Internet Protocol (IP) address of the switch  
(10.1.1.10) as the uniform resource locator (URL). The Enter  
Network Password dialog box displays.  
5. Type the case-sensitive default user name (Administrator) and  
password (password) and click OK. The First Time Login View  
displays.  
6. Type customer-specified values in the User Name, New Password,  
and Confirm Password fields, then click Activate. The Topology View  
displays with status information about each fabric element,  
including the product to be configured.  
7. Click Switch Details. The Hardware View displays (Figure 2-1).  
8. To configure the product from the EFCM Basic Edition interface,  
selectively perform the following tasks according to customer  
requirements:  
Product - includes identification, date and time, parameters,  
fabric parameters, and network addresses.  
Ports - includes basic information, buffer-to-buffer credits  
(BB_Credits), and N_Port identifier virtualization (NPIV).  
Management - includes SNMP trap message recipients,  
command line interface (CLI), open systems management  
server (OSMS), secure socket layer (SSL) encryption.  
Options - includes product feature enablement (PFE) keys.  
Interswitch links - includes preferred path and interswitch  
link (ISL) port fencing.  
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Fig ure 2-1  
Ha rd wa re Vie w  
Perform this procedure to configure the product identification. The  
Name, Location, and Contact variables correspond respectively to the  
SNMP variables sysName, sysLocation, and sysContact, and are used by  
management workstations when obtaining product data.  
Config ure Prod uc t  
Ide ntific a tion  
1. Select Switch and Identification from the Configure menu at any  
view. The Identification View displays (Figure 2-2).  
Fig ure 2-2  
Id e ntific a tion Vie w  
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a. Type a unique product name of 24 alphanumeric characters or  
less in the Name field. If installed on a public LAN, the name  
should reflect the products Ethernet network domain name  
system (DNS) host name.  
b. Type a product description of 255 alphanumeric characters or  
less in the Description field.  
c. Type the products physical location (255 alphanumeric  
characters or less) in the Location field.  
d. Type the name of a contact person (255 alphanumeric  
characters or less) in the Contact field.  
2. Click OK to save and activate changes.  
Perform this procedure to configure product date and time.  
Config ure Da te a nd  
Tim e  
1. Select Switch and Date & Time from the Configure menu at any  
view. The Date Time View displays (Figure 2-3).  
Fig ure 2-3  
Da te Tim e Vie w  
a. Click Date fields that require change, and type numbers in the  
following ranges:  
Month (MM): 1 through 12.  
Day (DD): 1 through 31.  
Year (YYYY): greater than 1980.  
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b. Click Time fields that require change, and type numbers in the  
following ranges:  
Hour (HH): 0 through 23.  
Minute (MM): 0 through 59.  
Second (SS): 0 through 59.  
2. Click OK to save and activate changes.  
Perform this procedure to configure product operating parameters.  
Config ure  
Pa ra m e te rs  
1. Set the product offline. Refer to Set Online State for instructions.  
2. Select Switch and Parameters from the Configure menu at any view.  
The Parameters View displays (Figure 2-4).  
a. At the Insistent Domain ID field, check (enable) or uncheck  
(disable) the parameter. When enabled, the value configured  
in the Preferred Domain ID field becomes the active domain ID  
when the fabric initializes.  
Fig ure 2-4  
Pa ra m e te rs Vie w  
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b. At the Rerouting Delay field, check (enable) or uncheck  
(disable) the parameter. When enabled, traffic is delayed  
through the fabric by the user-specified error detect time out  
value (E_D_TOV). This delay ensures Fibre Channel frames  
are delivered to their destination in order.  
c. At the Domain RSCN field, check (enable) or uncheck (disable)  
the parameter. When enabled, attached devices can register to  
receive notification when other devices change state.  
d. At the Suppress RSCN on Zone Set Activations field, check  
(enable) or uncheck (disable) the parameter. When enabled,  
RSCNs are not transmitted when a zone set is activated.  
e. At the Limited Fabric RSCN field, check (enable) or uncheck  
(disable) the parameter. When enabled, RSCNs are not  
transmitted after a product initial program load (IPL).  
f. At the Zone Flexpars: Isolate Fabric RSCNs on zone activation  
changes field, check (enable) or uncheck (disable) the  
parameter. When enabled, zone FlexPars isolate and prevent  
fabric-format RSCNs from propagating to devices in zones  
that are not impacted.  
g. At the Preferred Domain ID field, type a value between 1  
through 31. This value uniquely identifies each fabric element.  
NOTE: An ISL between fabric elements with identical domain IDs  
segments and prevents communication.  
h. At the ISL FSPF Cost Configuration field, select By Port Speed or  
Ignore Port Speed to calculate fabric shortest path first (FSPF)  
cost.  
By Port Speed - The fastest fabric path is determined by  
port (ISL) speed. Cost is inversely proportional to speed.  
Ignore Port Speed - ISL speed is ignored, and the fastest  
fabric path is determined by the number of hops. Cost is  
directly proportional to hop count.  
3. Click OK to save and activate changes.  
4. Set the product online. Refer to Set Online State for instructions.  
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Perform this procedure to configure fabric operating parameters.  
Config ure Fa b ric  
Pa ra m e te rs  
1. Set the product offline. Refer to Set Online State for instructions.  
2. Select Switch and Fabric Parameters from the Configure menu at any  
view. The Fabric Parameters View displays (Figure 2-5).  
Fig ure 2-5  
Fa b ric Pa ra m e te rs Vie w  
a. At the R_A_TOV field, type a value between 10 through 1200  
tenths of a second (one through 120 seconds). Ten seconds  
(100) is the recommended value. The R_A_TOV value must  
exceed the E_D_TOV value.  
b. At the E_D_TOV field, type a value between 2 through 600  
tenths of a second (0.2 through 60 seconds). Two seconds (20)  
is the recommended value.  
NOTE: Fabric elements must be set to the same R_A_TOV and  
E_D_TOV values. An ISL between fabric elements with different  
values segments and prevents communication.  
c. Select from the Switch Priority drop-down list to designate the  
fabric’s principal switch. The principal switch is assigned a  
priority of 1 and controls the allocation and distribution of  
domain IDs for all fabric elements (including itself). Available  
selections are Default, Principal, and Never Principal.  
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Principal is the highest priority setting, Default is next, and  
Never Principal is the lowest. At least one switch in a fabric  
must be set as Principal or Default. If all switches are set to  
Never Principal, all ISLs segment.  
d. Select from the Interop Mode drop-down list to set the product  
operating mode. This setting affects the management mode  
and does not affect port operation. Available selections are:  
McDATA Fabric 1.0 - Select this option if the product is  
fabric-attached only to other McDATA directors or  
switches operating in McDATA fabric mode.  
Open Fabric 1.0 - Select this option (default) for managing  
heterogeneous fabrics and if the product is fabric-attached  
to McDATA directors or switches and other open-fabric  
compliant switches.  
NOTE: With Open Fabric 1.0 enabled, the default zone set is disabled.  
3. Click OK to save and activate changes.  
4. Set the product online. Refer to Set Online State for instructions.  
Verify the LAN installation with the network administrator. If:  
Config ure Ne twork  
Inform a tion  
One product is installed on a dedicated LAN, network  
information (IP address, subnet mask, and gateway address) does  
not require change.  
Multiple products are installed or a public LAN segment is used,  
network information must be changed to conform to the LAN  
addressing scheme.  
Perform this procedure to change product network information.  
1. Select Switch and Network from the Configure menu at any view.  
The Network View displays (Figure 2-6).  
a. At the IP Address field, type the new value as specified by the  
network administrator (default is 10.1.1.10).  
b. At the Subnet Mask field, type the new value as specified by  
the network administrator (default is 255.0.0.0).  
c. At the Gateway Address field, type the new value as specified  
by the network administrator (default is 0.0.0.0).  
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Fig ure 2-6  
Ne twork Vie w  
2. Click OK to save and activate changes. An acknowledgement  
message displays, indicating the browser PC must be directed to  
the new IP address.  
3. Update the address resolution protocol (ARP) table for the  
browser PC.  
a. Close the EFCM Basic Edition interface and all browser  
applications.  
b. At the Windows desktop, click Start at the left side of the task  
bar. The Windows Workstation menu displays.  
c. At the Windows Workstation menu, sequentially select the  
Programs and Command Prompt options. A disk operating  
system (DOS) window displays.  
d. Delete the switchs old IP address from the ARP table. At the  
command (C:\ ) prompt, type arp -d xxx.xxx.xxx.xxx, where  
xxx.xxx.xxx.xxx is the old IP address for the switch.  
e. Click close (X) at the upper right corner of the DOS window to  
close the window and return to the Windows desktop.  
4. At the product front panel, press and hold the IML/RESET  
button for ten seconds to perform a power-on reset (POR).  
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5. At the PC, launch the browser application (Netscape Navigator or  
Internet Explorer). Enter the productss new IP address as the  
Internet URL. The Enter Network Password dialog box displays.  
6. Type the case-sensitive user name and password and click OK.  
The EFCM Basic Edition interface opens and the Topology View  
displays with status information about each fabric element.  
Perform this procedure to configure basic port information.  
Config ure Ba sic Port  
Inform a tion  
1. Select Ports and Basic Info from the Configure menu at any view.  
The Basic Information View displays (Figure 2-7).  
Fig ure 2-7  
Ba sic Info rm a tion Vie w  
a. For each port to be configured, type a port name of 24  
alphanumeric characters or less in the Name field. The port  
name should characterize the device to which the port is  
attached.  
b. Click a check box in the Blocked column to block or unblock a  
port (default is unblocked). A check mark indicates a port is  
blocked.  
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c. Click the check box in the FAN column to enable or disable the  
fabric address notification (FAN) feature (default is enabled).  
A check mark indicates FAN is enabled. When enabled, an  
FL_Port transmits FAN frames after loop initialization to  
verify FC-AL devices are still logged in.  
d. Select from the drop-down list in the Type column to configure  
the port type. Available selections are fabric port (F_Port),  
expansion port (E_Port), generic port (G_Port), generic mixed  
port (GX_Port), and fabric mixed port (FX_Port).  
e. Select from the drop-down list in the Speed column to  
configure the port transmission rate. Available selections are  
auto-negotiate between speeds (Negotiate), 1.0625 gigabit per  
second (Gbps) operation (1 Gb/sec), and 2.1250 Gbps  
operation (2 Gb/sec).  
2. Click OK to save and activate changes.  
With the full-fabric PFE key enabled, the switch provides a port  
buffer pool of 144 receive BB_Credits. Each port can be assigned  
between two and 12 credits, provided the total credits allocated to all  
ports does not exceed 144. The default value is five credits per port or  
12 credits per port with the full-fabric PFE key enabled. Perform this  
procedure to configure port receive BB_Credit:  
Config ure Port  
BB_Cre d it  
1. Set all or a subset of user-specified ports offline. Refer to Set  
Online State or Block or Unblock a Port for instructions.  
2. Select Ports and RX BB_Credit from the Configure menu at any  
view. The RX BB_Credit View displays.  
3. Perform one of the following:  
— To set all offline ports to default values, click Default.  
— To set an offline port to a user-specified value, type the desired  
value in the RX BB_Credit column.  
4. Click OK to save and activate changes.  
5. Set all or user-specified ports online. Refer to Set Online State (all)  
or Block or Unblock a Port (specified ports) for instructions.  
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NPIV allows multiple (up to 256) Fibre Channel addresses to be  
assigned to a node (N_Port). The NPIV feature must be installed.  
Refer to Install PFE Keys (Optional) for instructions. Perform this  
procedure to configure ports for NPIV connectivity.  
Config ure Port NPIV  
1. Select Ports and NPIV from the Configure menu at any view. The  
NPIV View displays.  
2. Click Enable to activate product NPIV operation.  
3. To set a port to a user-specified value, type the desired value  
(1 through 256) in the Login column.  
4. Click OK to save and activate changes.  
Perform this procedure to configure names, write authorizations,  
addresses, and user datagram protocol (UDP) port numbers for  
SNMP trap message recipients. To configure recipient workstations:  
Config ure SNMP  
1. Select SNMP from the Configure menu at any view. The SNMP  
View displays (Figure 2-8).  
Fig ure 2-8  
SNMP Vie w  
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a. Click Enable to activate the installed SNMP agent.  
b. Select the appropriate Fibre Alliance management information  
base (FA MIB) from the FA MIB Version drop-down list. Valid  
selections are FA MIB Version 3.0 or FA MIB Version 3.1.  
c. Click (check) the Enable Authentication Traps check box to  
enable transmission of SNMP trap messages to recipients.  
d. For each configured recipient, type a community name of 32  
alphanumeric characters or less in the Name field. The name is  
incorporated in SNMP trap messages to ensure against  
unauthorized viewing.  
e. Click (check) the box in the Write Auth column to enable write  
authorization for the trap recipient (default is disabled). When  
enabled, a configured user can change sysContact, sysName,  
and sysLocation SNMP variables.  
f. Type the IP address or DNS host name of the trap recipient  
(SNMP management workstation) in the Trap Recipient field. It  
is recommended the IP address be used.  
g. Type a decimal port number in the UDP Port Number field to  
specify the UDP port number  
2. Click OK to save and activate changes.  
Perform this procedure to toggle (enable or disable) the state of the  
products command line interface. To change the CLI state:  
Ena b le CLI  
1. Select CLI from the Configure menu at any view. The CLI View  
displays (Figure 2-9).  
2. Perform one of the following:  
Click Enable to activate the CLI.  
Click Disable to deactivate the CLI.  
3. Click (check) the Use SSH check box to enable secure shell (SSH)  
protocol. The protocol controls CLI access to the product and  
provides software-enforced encryption.  
4. Click OK to save and activate changes.  
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Fig ure 2-9  
CLI Vie w  
Perform this procedure to configure the open systems management  
server and enable OSI host control of the product. Implementing and  
enabling OSI host control requires installation of a SAN management  
application on the OSI server. Applications include Veritas®  
SANPoint™ Control or Tivoli® NetView®. To enable or disable OSMS  
host control:  
Ena b le or Disa b le  
Host Control  
1. Select OSMS from the Configure menu at any view. The OSMS  
View displays (Figure 2-10).  
Fig ure 2-10 OSMS Vie w  
2. Perform one of the following:  
Click Enable to activate OSMS.  
Click Disable to deactivate OSMS.  
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3. Click (check) the Enable Host Control check box to activate host  
control of the product.  
4. Click OK to save and activate changes.  
SSL is a protocol that encrypts internet communications. The protocol  
uses key encryption and includes a digital certificate that enables  
server authentication and SSL session initialization. To configure SSL  
encryption:  
Config ure SSL  
Enc ryption  
1. Select SSL from the Configure menu at any view. The SSL View  
displays (Figure 2-11).  
Fig ure 2-11 SSL Vie w  
2. With web SSL enabled, all data transmitted over an authenticated  
Internet connection is encrypted. Perform one of the following:  
Click Enable to activate web SSL.  
Click Disable to deactivate web SSL.  
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3. Software SSL enables use of an application program interface  
(API) connection. With software SSL enabled, secure and  
unsecure communications are acceptable, however, unsecure  
communications are directed to an encrypted API connection.  
Perform one of the following:  
Click Enable to activate software SSL.  
Click Disable to deactivate software SSL.  
4. To define the expiration period (in days) of the digital certificate,  
type a value between 30 and 3650 in the Expires in field. The  
default is 365 days. Click Generate to generate a new certificate.  
5. To define a renegotiation parameter (in megabytes) for the SSL  
session key, type a value between 50 and 10000 in the Renegotiate  
after field. The value defines the MB of data transmitted over the  
connection before triggering the regeneration of a new SSL  
session key. An SSL session key (not part of the digital certificate)  
is valid only during the SSL connection, and is renegotiated per  
the value entered.  
6. Click OK to save and activate changes.  
The following PFE-keyed options are available:  
Insta ll PFE Ke ys  
(Optiona l)  
Flexport Technology - A Flexport Technology product is  
delivered at a discount without all Fibre Channel ports enabled.  
When additional port capacity is required, the remaining ports  
are incrementally enabled through this feature.  
Full-fabric capability - This feature allows Fibre Channel ports to  
be configured as E_Ports, G_Ports, or GX_ports, and supports  
additional port BB_Credits.  
Full volatility - This feature ensures no Fibre Channel frames are  
stored after the product is powered off or fails, and a memory  
dump file (that possibly includes classified data frames) is not  
included as part of the data collection procedure.  
After purchasing a feature, obtain the PFE key by following the  
enclosed instructions. The key is an alphanumeric string consisting of  
uppercase and lowercase characters that must be entered exactly,  
including dashes. An example format is:  
XxXx-XXxX-xxXX-xX.  
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Keys are encoded to work only with the serial number of the installed  
product. Record the key to re-install the feature if required. If the  
product fails and is replaced, obtain new PFE keys from the solution  
center (800-752-4572 or support@mcdata.com). Have the serial  
numbers of the failed and replacement products, and the old PFE key  
number or transaction code. After obtaining a PFE key, install the  
feature as follows:  
1. Select Upgrade Options from the Configure, Maintenance, or Security  
menus at any view. The Maintenance Feature Installation View  
displays (Figure 2-12).  
Fig ure 2-12 Ma inte na nc e Fe a ture Insta lla tio n Vie w  
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Feature status is indicated by a green check markD(installed) or  
a red X (uninstalled). Flexport Technology status is indicated by  
the number of installed ports. Click a feature title in the Feature  
panel and a description appears in the Feature Details panel.  
2. Type the key in the Feature Key field and click Update. The  
interface refreshes and indicates the update changes in the Feature  
panel.  
NOTE: When OK is selected, all features are updated with new features.  
3. Click OK. New PFE key(s) activate, the message Feature  
installation in process. Your browser connection will be  
unavailable until unit restart is complete. displays, and the  
product performs a non-disruptive (to Fibre Channel traffic)  
firmware reset.  
4. After the product reset, the message Feature installation  
complete. Click here to login. displays.  
5. Click here to login and start a new EFCM Basic Edition session.  
The Enter Network Password dialog box displays.  
This section describes optional ISL performance features configured  
through Configure menu selections. Features include:  
Config ure  
Inte rswitc h Links  
Preferred path - Use the Preferred Path View to specify and  
configure one or more ISL data paths between multiple fabric  
elements. At each fabric element, a preferred path consists of a  
source port, exit port, and destination Domain_ID.  
Port fencing - Use the Port Fencing View to minimize ISLs that  
bounce (repeatedly attempt to establish a connection), causing  
disruptive fabric rebuilds. Fencing defines a bounce threshold  
that when reached, automatically blocks the disruptive E_Port.  
Edition User Manual (620-000240) for instructions.  
Verify the LAN installation with the customer. If multiple products  
are installed or a public LAN segment is used, network addresses  
must be changed to conform to the customers LAN addressing  
scheme. Go to Task 4: Configure Product Network Information (Optional).  
If no additional options, features, or network addresses are to be  
configured, go to Task 5: Cable Fibre Channel Ports.  
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Ta sk 4: Config ure Prod uc t Ne two rk Inform a tion (Op tiona l)  
The product is delivered with default network addresses as follows:  
MAC address - The media access control (MAC) address is  
programmed into FLASH memory on the control processor (CTP)  
card at manufacture. The MAC address is unique for each  
product, and should not be changed.  
IP address - The default IP address is 10.1.1.10. If multiple  
products are installed on the same LAN, each product (and the  
management server) must have a unique IP address.  
NOTE: If multiple products and the management server are delivered in  
a Fabricenter equipment cabinet, all devices are configured with unique  
IP addresses that do not require change. The addresses require change  
only if multiple cabinets are LAN-connected.  
Subnet mask - The default subnet mask is 255.0.0.0. If the product  
is installed on a complex public LAN with one or more routers,  
the address may require change.  
Gateway address - The default gateway address is 0.0.0.0. If the  
product is installed on a public LAN, the gateway address must  
be changed to the address of the corporate intranets local router.  
Perform the following steps to change a product IP address, subnet  
mask, or gateway address. An asynchronous RS-232 modem cable  
and maintenance terminal (desktop or notebook PC) with a  
Windows-based operating system and RS-232 serial communication  
software (such as ProComm Plus or HyperTerminal) are required.  
1. Using a Phillips screwdriver, remove the protective cap from the  
9-pin maintenance port at the rear of the chassis. Connect one end  
of the RS-232 modem cable to the port.  
2. Connect the other cable end to a 9-pin serial communication port  
(COM1 or COM2) at the rear of the maintenance terminal PC.  
3. Power on the maintenance terminal. At the Windows desktop,  
click Start at the left side of the task bar. The Windows Workstation  
menu displays.  
NOTE: The following steps describe changing network addresses using  
HyperTerminal serial communication software.  
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4. At the Windows Workstation menu, sequentially select the  
Programs, Accessories, Communications, and HyperTerminal options.  
The Connection Description dialog box displays (Figure 2-13).  
Fig ure 2-13 Co nne c tion De sc rip tio n Dia lo g Box  
5. Type a descriptive product name in the Name field and click OK.  
The Connect To dialog box displays.  
6. Ensure the Connect using field displays COM1 or COM2  
(depending on the port connection to the product), and click OK.  
The COMn Properties dialog box displays, where n is 1 or 2.  
7. Configure Port Settings parameters:  
Bits per second - 115200.  
Data bits - 8.  
Parity - None.  
Stop bits - 1.  
Flow control - Hardware or None.  
Click OK. The New Connection - HyperTerminal window displays.  
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8. At the > prompt, type the user password (default is password)  
and press Enter. The password is case sensitive. The New  
Connection - HyperTerminal window displays with software and  
hardware version information for the product, and a C > prompt  
at the bottom of the window.  
9. At the C > prompt, type the ipconfig command and press Enter.  
The New Connection - HyperTerminal window displays with  
configuration information listed:  
MAC Address.  
IP Address (default is 10.1.1.10).  
Subnet Mask (default is 255.0.0.0).  
Gateway Address (default is 0.0.0.0).  
Auto Negotiate.  
Speed.  
Duplex.  
Only the IP Address, Subnet Mask, and Gateway Address fields are  
configurable.  
10. Change the IP address, subnet mask, and gateway address as  
directed by the customer. To change the addresses, type the  
following at the C > prompt and press Enter.  
ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz  
The IP address is xxx.xxx.xxx.xxx, the subnet mask is  
yyy.yyy.yyy.yyy, and the gateway address is zzz.zzz.zzz.zzz,  
where the octets xxx, yyy, and zzz are decimals from zero through  
255. If an address is to remain unchanged, type the current  
address in the respective field.  
11. Select Exit from the File pull-down menu. A HyperTerminal  
message box appears.  
12. Click Yes. A second message box appears. Click No to exit and  
close the application.  
13. Power off the maintenance terminal and disconnect the RS-232  
modem cable. Replace the protective cap over the maintenance  
port.  
14. At the product front panel, press and hold the IML/RESET  
button for ten seconds to perform a POR.  
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15. Connect the product to the customer-supplied Ethernet LAN  
segment:  
a. Connect one end of the Ethernet patch cable (supplied) to the  
RJ-45 connector (labelled 10/100).  
b. Connect the remaining end of the cable to the LAN as directed  
by the customer.  
Ta sk 5: Ca b le Fib re Cha nne l Ports  
Perform this task to cable Fibre Channel ports and connect devices:  
1. Route fiber-optic jumper cables from customer-specified Fibre  
Channel devices, FC-AL devices, or fabric elements to product  
ports.  
2. Connect device cables to SFP optical port transceivers as directed  
by the customer.  
3. Perform one of the following:  
If the product is installed on a table or desktop, bundle and  
secure Fibre Channel cables as directed by the customer.  
If the product is installed in a customer-supplied equipment  
rack, bundle Fibre Channel cables from the product and other  
equipment (groups of 16 maximum), and secure them as  
directed by the customer.  
If the product is installed in a Fabricenter equipment cabinet,  
bundle Fibre Channel cables from the product and other  
equipment (groups of 16 maximum), and secure them in the  
cable management area at the front-left side of the cabinet.  
Ta sk 6: Config ure Zoning (Op tiona l)  
Perform this procedure to configure, change, add, or delete zones;  
and to configure, change, enable, or disable zone sets.  
Zone - A zone is a group of devices that can access each other  
through port-to-port connections. Devices in the same zone can  
recognize and communicate with each other; devices in different  
zones cannot.  
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2
Zone set - A zone set is a group of zones that is activated or  
deactivated as a single entity across all managed products in  
either a single switch or a multiswitch fabric. Only one zone set  
can be active at one time.  
The following naming conventions apply to zones and zone sets:  
All names must be unique and may not differ by case only. For  
example, zone-1 and Zone-1 are both valid individually, but are  
not considered unique.  
The first character of a zone set name must be a letter  
(A through Z or a through z).  
A zone set name cannot contain spaces.  
Valid characters are alphanumerics and the caret ( ^ ),  
hyphen ( - ), underscore ( _ ), or dollar ( $ ) symbols.  
A zone set name can have a maximum of 64 characters.  
To configure zones and zone sets, refer to the McDATA EFCM Basic  
Edition User Manual (620-000240) for instructions.  
Ta sk 7: Conne c t Prod uc t to a Fa b ric Ele m e nt (Op tiona l)  
To provide fabric-attached Fibre channel connectivity for devices  
connected to the product, connect the product to an expansion port  
(E_Port) of a fabric element (switch or director). Any switch can be  
used to form this ISL. To connect the product to a fabric element and  
create an ISL:  
1. Ensure the fabric element is accessible by the EFCM Basic Edition  
interface. If the fabric element must be defined, refer to the  
appropriate switch or director installation manual for  
instructions.  
2. Ensure the preferred domain ID for the product is unique and  
does not conflict with the ID of another switch or director  
participating in the fabric. Refer to Task 3: Configure Product at the  
EFCM Basic Edition Interface.  
3. Ensure R_A_TOV and E_D_TOV values for the product are  
identical to the values for all switches or directors participating in  
the fabric. Refer to Task 3: Configure Product at the EFCM Basic  
Edition Interface.  
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2
4. Route a multimode or singlemode fiber-optic cable (depending  
on the type of transceiver installed) from a customer-specified  
E_Port of the fabric element to the front of the product.  
5. Connect the fiber-optic cable to a product port as directed by the  
customer.  
6. Select Port List from the Product menu at any view. The Port List  
View displays.  
7. At the Port List View, click the physical port number of the fabric  
ISL (connected in step 5) in the Port column. Physical properties  
for the port appear in the lower panel of the view.  
8. Ensure the Operational State field displays Online and the Reason  
field displays N/A or is blank. If an ISL segmentation or other  
problem is indicated, go to MAP 0000: Start MAP to isolate the  
problem. If no problems are indicated, installation tasks are  
complete.  
Ta sk 8: Re g iste r with the Mc DATA File Ce nte r  
To complete the installation, register with the McDATA Filecenter  
web site to receive e-mail updates and access the following:  
Technical publications.  
Firmware and software upgrades.  
Technical newsletters.  
Release notes.  
To register with the Filecenter:  
1. At the server with Internet access, open the McDATA home page  
(http://mcdata.com). Select File Center from the Support menu. The  
Filecenter home page opens (Figure 2-14).  
2. Select (click) the New User Registration option at the top of the  
home page. The Filecenters New User Registration page displays.  
Use the page to input user information. The following is required:  
Password.  
Verify password.  
First, middle, and last name.  
E-mail address.  
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Company.  
Title.  
Telephone and facsimile numbers.  
Fig ure 2-14 Mc DATA File c e nte r Hom e Pa g e  
3. Complete fields as required and click Register. The registration is  
complete and Filecenter login information is transmitted to the  
e-mail address specified.  
4. At the browser PC, close the Internet session. If no product  
problems are indicated, installation tasks are complete.  
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3
Ma inte na nc e Ana lysis  
Proc e d ure s  
This chapter describes maintenance analysis procedures (MAPs) used  
by service representatives to fault isolate Sphereon 4300 Fabric Switch  
problems or failures to the field-replaceable unit (FRU) level. MAPs  
consist of step-by-step procedures that provide information to  
interpret system events, isolate a failure to a single FRU, remove and  
replace the failed FRU, and verify product operation.  
Fa c tory De fa ults  
Table 3-1 lists factory defaults for product passwords (customer and  
maintenance level), and the products Internet Protocol (IP) address,  
subnet mask, and gateway address.  
Ta b le 3-1  
Fa c to ry-Se t De fa ults  
Item  
Default  
Customer password  
Maintenance password  
IP address  
password  
level-2  
10.1.1.10  
255.0.0.0  
0.0.0.0  
Subnet mask  
Gateway address  
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Quic k Sta rt  
Table 3-2 lists and summarizes MAPs. Fault isolation normally begins  
at MAP 0000: Start MAP.  
Ta b le 3-2  
MAP Sum m a ry  
MAP  
Page  
3-5  
3-9  
3-10  
3-11  
3-14  
3-16  
3-27  
MAP 0300: Loss of Browser PC Communication  
MAP 0400: FRU Failure Analysis  
MAP 0500: Port Failure or Link Incident Analysis  
MAP 0600: Fabric or ISL Problem Analysis  
Table 3-3 lists event codes, corresponding MAP references, and  
provides a quick start guide if an event code is readily available.  
Ta b le 3-3  
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion  
Event  
Code Explanation  
Action  
011  
021  
031  
051  
061  
062  
063  
064  
Login Server database invalid.  
Go to MAP 0600.  
Go to MAP 0600.  
Add a community name.  
Go to MAP 0600.  
Go to MAP 0600.  
Go to MAP 0600.  
Go to MAP 0600.  
No action required.  
Name Server database invalid.  
SNMP request received from unauthorized community.  
Management Server database invalid.  
Fabric Controller database invalid.  
Maximum interswitch hop count exceeded.  
Remote switch has too many ISLs.  
ESS response from indicated domain ID not received after maximum  
tries.  
070  
E_Port is segmented.  
Go to MAP 0600.  
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Ta b le 3-3  
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion (Co ntinue d )  
Event  
Code Explanation  
Action  
071  
072  
073  
074  
075  
080  
081  
082  
083  
120  
121  
140  
141  
142  
143  
150  
151  
300  
301  
302  
310  
311  
312  
370  
400  
Switch is isolated.  
Go to MAP 0600.  
E_Port connected to unsupported switch.  
Fabric initialization error.  
Go to MAP 0600.  
Go to Collect Maintenance Data.  
Go to Collect Maintenance Data.  
No action required.  
Go to MAP 0500.  
ILS frame delivery error threshold exceeded.  
E_Port segmentation recovery.  
Unauthorized worldwide name.  
Invalid attachment.  
Go to MAP 0500  
Port fenced.  
Go to MAP 0600.  
Port set to inactive state.  
Go to MAP 0500  
Error detected while processing system management command.  
Zone set activation failed - zone set too large.  
Congestion detected on an ISL.  
Congestion relieved on an ISL.  
Low BB_Credit detected on an ISL.  
Low BB_Credit relieved on an ISL.  
Fabric merge failure.  
Go to Collect Maintenance Data.  
Reduce size of zone set and retry.  
Go to MAP 0600.  
No action required.  
Go to MAP 0600.  
No action required.  
Go to MAP 0600.  
Fabric configuration failure.  
Go to Collect Maintenance Data.  
Go to MAP 0400.  
Cooling fan propeller failed.  
Cooling fan propeller failed.  
Go to MAP 0400.  
Cooling fan propeller failed.  
Go to MAP 0400.  
Cooling fan propeller recovered.  
Cooling fan propeller recovered.  
Cooling fan propeller recovered.  
Cooling fan status polling temporarily disabled.  
Power-up diagnostic failure.  
No action required.  
No action required.  
No action required.  
Go to MAP 0400.  
Go to MAP 0200.  
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Ma inte ne nc e Ana lysis Pro c e d ure s  
Ta b le 3-3  
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion (Continue d )  
Event  
Code Explanation  
Action  
410  
411  
412  
421  
423  
426  
433  
440  
442  
445  
453  
506  
507  
508  
510  
512  
513  
514  
515  
516  
523  
524  
525  
581  
582  
Switch reset.  
No action required.  
Go to MAP 0200.  
Go to Collect Maintenance Data.  
No action required.  
No action required.  
Go to MAP 0400.  
Go to MAP 0400.  
Go to MAP 0400.  
No action required.  
No action required.  
No action required.  
Go to MAP 0500.  
Go to MAP 0500.  
No action required.  
No action required.  
Go to MAP 0500.  
No action required.  
Go to MAP 0500  
Go to MAP 0500.  
Go to MAP 0500.  
No action required.  
No action required.  
No action required.  
Go to MAP 0500.  
Go to MAP 0500.  
Firmware fault.  
CTP watchdog timer reset.  
Firmware download complete.  
CTP firmware download initiated.  
Multiple ECC single-bit errors occurred.  
Non-recoverable Ethernet fault.  
Embedded port hardware failed.  
Embedded port anomaly detected.  
ASIC detected a system anomaly.  
New feature key installed.  
Fibre Channel port failure.  
Loopback diagnostics port failure.  
Fibre Channel port anomaly detected.  
Optical transceiver hot-insertion initiated.  
Optical transceiver nonfatal error.  
Optical transceiver hot-removal completed.  
Optical transceiver failure.  
Optical digital diagnostics warning threshold exceeded.  
Optical digital diagnostics alarm threshold exceeded.  
FL_Port open request failed.  
No AL_PA acquired.  
FL_Port arbitration timeout.  
Implicit incident.  
Bit error threshold exceeded.  
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Ta b le 3-3  
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion (Co ntinue d )  
Event  
Code Explanation  
Action  
583  
584  
585  
586  
810  
811  
812  
850  
Loss of signal or loss of synchronization.  
Go to MAP 0500.  
Go to MAP 0500.  
Go to MAP 0500.  
Go to MAP 0500.  
Go to MAP 0400.  
Go to MAP 0400.  
Go to MAP 0400.  
Go to MAP 0400.  
Not operational primitive sequence received.  
Primitive sequence timeout.  
Invalid primitive sequence received for current link state.  
High temperature warning (CTP thermal sensor).  
Critically hot temperature warning (CTP thermal sensor).  
CTP card shutdown due to thermal violations.  
Switch shutdown due to CTP thermal violations.  
MAP 0000: Sta rt MAP  
This MAP describes initial fault isolation beginning at the:  
Failed product.  
Browser-capable PC with Internet connectivity to the firmware-  
resident Enterprise Fabric Connectivity Manager (EFCM) Basic  
Edition interface.  
Product-attached open systems interconnection (OSI) host  
console.  
1
Prior to fault isolation, acquire:  
A system configuration drawing or planning worksheet that  
includes the location of the product, management interface,  
other McDATA products, and device connections.  
The internet protocol (IP) address, gateway address, and subnet  
mask for the product reporting the problem.  
User IDs and passwords.  
Continue to the next step.  
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2
Ensure the product is connected to facility power. Inspect the product  
for indications of being powered on, such as:  
An illuminated PWR LED (green) or ERR LED (amber).  
Illuminated LEDs adjacent to Fibre Channel ports.  
Audio emanations and airflow from cooling fans.  
Is the product powered on?  
YES  
NO  
A power distribution problem is indicated. Go to MAP 0100:  
Power Distribution Analysis. Exit MAP.  
3
At the failed product, inspect the amber ERR LED and amber LEDs  
associated Fibre Channel ports and FRUs.  
Are any amber LEDs illuminated?  
NO  
YES  
A FRU failure, power-on self-test (POST) failure, link incident,  
interswitch link (ISL) problem, fenced E_Port, or segmented  
E_Port is indicated. To obtain event codes that identify the  
failure, go to step 10.  
4
Is the product management interface (browser PC or OSI host  
console) powered on and operational?  
NO  
YES  
5
Power on the management interface platform and launch the  
associated management application:  
EFCM Basic Edition - Refer to Task 3: Configure Product at the  
EFCM Basic Edition Interface for instructions.  
OSI host console - Refer to documentation supplied with the  
host system for instructions.  
Was the maintenance action successful?  
NO YES  
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Go to step 7.  
6
Inspect the management interface for communication link failure.  
HTTP 404 - file not found, or similar message.  
Was a failure indication observed?  
NO  
Communication with the EFCM Basic Edition interface failed.  
Go to MAP 0300: Loss of Browser PC Communication. Exit  
MAP.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Exit MAP.  
7
Inspect product status at the management interface:  
a. For the product reporting the problem:  
EFCM Basic Edition - Select Hardware from the Product  
menu at any view. The Hardware View displays.  
— OSI host console - Go to step 9.  
b. Inspect the status symbol associated with the product. A yellow  
triangle (attention indicator) indicates the product is operating in  
degraded mode. A red diamond (failure indicator) indicates the  
product is not operational.  
c. Inspect simulated Fibre Channel ports for a yellow triangle  
(attention indicator) that overlays the FRU graphic.  
d. Inspect simulated FRUs for a blinking red and yellow diamond  
(failed FRU indicator) that overlays the FRU graphic.  
Is a failure indicated?  
NO  
YES  
A FRU failure, power-on self-test (POST) failure, link incident,  
interswitch link (ISL) problem, fenced E_Port, or segmented  
E_Port is indicated. To obtain event codes that identify the  
failure, go to step 10.  
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8
A link incident may have occurred, but the LIN alerts option is not  
enabled and the yellow triangle (attention indicator) does not appear.  
Inspect the Link Incident Log:  
a. Select Link Incident from the Logs menu at any view. The Link  
Incident Log displays.  
b. If a link incident occurred, the port number is listed with one of  
the following messages.  
— Link interface incident - implicit incident.  
— Link interface incident - bit-error threshold exceeded.  
— Link failure - loss of signal or loss of synchronization.  
— Link failure - not-operational primitive sequence (NOS)  
received.  
— Link failure - primitive sequence timeout.  
current link state.  
NO  
YES  
A Fibre Channel link incident is indicated. Go to MAP 0500:  
Port Failure or Link Incident Analysis. Exit MAP.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Exit MAP.  
9
If an incident occurs on the Fibre Channel link between the product  
and attached OSI server, a link incident record is generated and sent  
T11/99-017v0.  
Was a link incident record generated and sent to the OSI server?  
NO  
YES  
A Fibre Channel link incident is indicated. Go to MAP 0500:  
Port Failure or Link Incident Analysis. Exit MAP.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Exit MAP.  
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10  
Inspect the Event Log to obtain failure reason codes:  
a. Select Event from the Logs menu at any view. The Event Log  
displays.  
b. Record the event code and associated date, time, and severity  
(Informational, Minor, Major, or Severe).  
c. If multiple event codes are found, record all codes and severity  
levels. Record the date, time, and sequence, and determine if all  
codes are related to the reported problem. Begin fault isolation  
with the most recent event code with the highest severity level.  
Other codes may accompany this event code, or may indicate a  
normal indication after a problem is recovered.  
Were one or more event codes found?  
NO  
YES  
Go to Table 3-3 to obtain event codes. Exit MAP.  
Return to step 1 and perform fault isolation again. If this is the  
second time at this step, perform a data collection and contact the  
next level of support. Refer to Collect Maintenance Data. Exit MAP.  
MAP 0100: Po we r Distrib ution Ana lysis  
This MAP describes fault isolation for the product power distribution  
system, including defective AC power cords or redundant power  
supplies. The failure indicator is inability of the product to power on.  
1
Inspect and verify facility power is within specifications:  
One single-phase connection for each power supply.  
Input power between 100 and 240 VAC, at least 5 amps.  
Input frequency between 47 and 63 Hz.  
Is facility power within specifications?  
YES  
NO  
Ask the customer to correct the facility power problem. When  
corrected, continue to the next step.  
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2
The power supply may be disconnected or failed. Verify connection to  
facility power.  
a. Ensure the AC power cord is connected to the rear of the switch  
and a facility power receptacle. If not, connect the power cord as  
directed by the customer.  
b. Ensure facility circuit breakers are on. If not, ask the customer to  
set breakers on.  
c. Ensure the AC power cord is not damaged. If damaged, replace  
the cord.  
Was the maintenance action successful?  
NO  
YES  
The product is operational. Exit MAP.  
A power supply failure is indicated. Replace the switch. Exit MAP.  
MAP 0200: POST Fa ilure Ana lysis  
This MAP describes fault isolation for a POST failure. The failure  
indicator is event code 400 or 411 observed at the Event Log.  
1
Table 3-4 lists event codes, explanations, and MAP steps.  
Ta b le 3-4  
MAP 200 Eve nt Cod e s  
Explanation  
Event  
Code  
Action  
400  
411  
Power-up diagnostic failure.  
Firmware fault.  
Go to step 2.  
Go to step 3.  
2
As indicated by event code 400, POST/IPL diagnostics detected a  
FRU failure.  
a. At the Event Log, examine the first two bytes of event data.  
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b. Byte 0 specifies failed FRU. Byte 1 specifies the slot number of  
the failed FRU (00 for nonredundant, 00 or 01 for redundant) as  
listed in Table 3-5.  
Ta b le 3-5  
MAP 200 Byte 0 FRU Cod e s  
Byte 0  
02  
Failed FRU  
CTP card.  
Action  
Replace the switch. Exit MAP.  
Replace the switch. Exit MAP.  
Replace the switch. Exit MAP.  
05  
Fan module.  
Power supply.  
06  
3
As indicated by event code 411, POST/IPL diagnostics detected a  
firmware failure and performed an online dump. All Fibre Channel  
ports reset after failure and devices momentarily logout, login, and  
resume operation. Perform a data collection and contact the next  
level of support. Refer to Collect Maintenance Data. Exit MAP.  
MAP 0300: Loss of Browse r PC Com m unic a tion  
This MAP describes fault isolation for the product to browser PC  
Internet connection (EFCM Basic Edition interface). The failure  
indicator is a Page cannot be found, Unable to locate the server,  
HTTP 404 - file not found, or similar message.  
NOTE: Upon restart, it may take up to five minutes for the Internet  
connection to activate. This delay is normal.  
1
The browser PC cannot communicate with the product because:  
The product-to-PC Internet link could not be established.  
AC power distribution for the product failed or AC power was  
disconnected.  
The product CTP card failed.  
Continue to the next step.  
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2
Ensure the product is connected to facility power. Inspect the product  
for indications of being powered on, such as:  
An illuminated PWR LED (green) or ERR LED (amber).  
Illuminated LEDs adjacent to Fibre Channel ports.  
Audio emanations and airflow from cooling fans.  
Is the product powered on?  
YES  
NO  
A power distribution problem is indicated. Go to MAP 0100:  
Power Distribution Analysis. Exit MAP.  
3
A product-to-PC link problem (Internet too busy or IP address typed  
incorrectly) or an Ethernet port failure is indicated.  
a. Wait approximately five minutes, then attempt to login to the  
product.  
b. At the Netsite field (Netscape Navigator) or Address field  
(Internet Explorer), type http://xxx.xxx.xxx.xxx, where  
xxx.xxx.xxx.xxx is the product IP address obtained in MAP  
0000: Start MAP. The Username and Password Required dialog  
box appears.  
c. Type the user name and password obtained in MAP 0000: Start  
MAP and click OK. If the EFCM Basic Edition interface does not  
open, wait five minutes and perform this step again.  
Is the EFCM Basic Edition interface operational?  
NO  
YES  
The Internet connection is restored. Exit MAP.  
4
The IP address defining the product to the interface is incorrect or  
unknown. An asynchronous RS-232 modem cable and maintenance  
terminal (desktop or notebook PC) with a Windows-based operating  
system and RS-232 serial communication software (such as  
ProComm Plus or HyperTerminal) are required. To determine the IP  
address:  
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a. Using a Phillips screwdriver, remove the protective cap from the  
9-pin maintenance port at the rear of the chassis. Connect one  
end of the RS-232 modem cable to the port.  
b. Connect the other cable end to a 9-pin serial communication port  
(COM1 or COM2) at the rear of the maintenance terminal PC.  
c. Power on the maintenance terminal. At the Windows desktop,  
click Start at the left side of the task bar. The Windows  
Workstation menu displays.  
d. At the Windows Workstation menu, sequentially select the  
Programs, Accessories, Communications, and HyperTerminal  
options. The Connection Description dialog box displays.  
e. Type a descriptive product name in the Name field and click OK.  
The Connect To dialog box displays.  
f. Ensure the Connect using field displays COM1 or COM2  
(depending on the port connection to the product), and click OK.  
The COMn Properties dialog box displays, where n is 1 or 2.  
g. Configure Port Settings parameters:  
Bits per second - 115200.  
Data bits - 8.  
Parity - None.  
Stop bits - 1.  
Flow control - Hardware or None.  
Click OK. The New Connection - HyperTerminal window  
displays.  
h. At the > prompt, type the user password (default is password)  
and press Enter. The password is case sensitive. The New  
Connection - HyperTerminal window displays with software and  
hardware version information for the product, and a C > prompt  
at the bottom of the window.  
i. At the C > prompt, type the ipconfig command and press Enter.  
The New Connection - HyperTerminal window displays with  
configuration information listed.  
j. Record the product IP address.  
k. Select Exit from the File pull-down menu. A HyperTerminal  
message box appears.  
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Ma inte ne nc e Ana lysis Pro c e d ure s  
l. Click Yes. A second message box appears. Click No to exit and  
close the application.  
m. Power off the maintenance terminal and disconnect the modem  
cable. Replace the protective cap over the maintenance port.  
Continue to the next step.  
5
Login to the product using the IP address determined in step 4.  
a. At the Netsite field (Netscape Navigator) or Address field  
(Internet Explorer), type http://xxx.xxx.xxx.xxx, where  
xxx.xxx.xxx.xxx is the new product IP address. The Username  
and Password Required dialog box appears.  
b. Type the user name and password obtained in MAP 0000: Start  
MAP and click OK. If the EFCM Basic Edition interface does not  
open, wait five minutes and perform this step again.  
Is the EFCM Basic Edition interface operational?  
NO  
YES  
The Internet connection is restored. Exit MAP.  
Failure of the Ethernet port is indicated. Replace the switch.  
Exit MAP.  
MAP 0400: FRU Fa ilure Ana lysis  
This MAP describes fault isolation for product FRUs. The failure  
indicator is:  
Illumination of the associated amber LED.  
Event code 300, 301, 302, 370, 426, 433, 440, 810, 811, 812, or 850  
observed at the Event Log.  
1
Table 3-6 lists event codes, explanations, and MAP steps.  
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Ta b le 3-6  
MAP 400 Eve nt Cod e s  
Explanation  
Event  
Code  
Action  
300  
301  
302  
370  
426  
433  
440  
810  
811  
812  
850  
Cooling fan propeller failed.  
Go to step 2.  
Go to step 2.  
Go to step 2.  
Go to step 3.  
Go to step 4.  
Go to step 5.  
Go to step 5.  
Go to step 6.  
Cooling fan propeller failed.  
Cooling fan propeller failed.  
Cooling fan status polling temporarily disabled.  
Multiple ECC single-bit errors occurred.  
Non-recoverable Ethernet fault.  
Embedded port hardware failed.  
High temperature warning (CTP thermal sensor).  
Critically hot temperature warning (CTP thermal sensor).  
CTP card shutdown due to thermal violations.  
Switch shutdown due to CTP thermal violations.  
Go to step 6.  
Go to step 6.  
Go to step 6.  
2
Visual inspection or event code 300, 301, or 302 indicates one or  
more cooling fans failed. Replace the switch. Exit MAP.  
3
As indicated by event code 370, cooling fan status polling is  
temporarily disabled and status values for one or more fans exceed a  
set threshold. This indicates possible fan degradation or failure.  
Is this event code a recurring problem?  
NO  
YES  
A fan failure is indicated. Go to step 2.  
Monitor fan operation or recording of additional failure event codes.  
Exit MAP.  
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4
As indicated by event code 426, an intermittent synchronous dynamic  
random access memory (SDRAM) problem may result in switch  
failure.  
NO  
YES  
A CTP card failure is indicated. Replace the switch.  
Exit MAP.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Exit MAP.  
5
As indicated by event code 433 or 440, the CTP card failed. Replace  
the switch. Exit MAP.  
6
As indicated by event code 810, 811, 812, or 850, an intermittent  
thermal problem may result in switch failure. Reset the product. Refer  
to IML or Reset Switch for instructions.  
Was the maintenance action successful?  
NO  
YES  
The product is operational. Exit MAP.  
A CTP card failure is indicated. Replace the switch. Exit MAP.  
MAP 0500: Port Fa ilure or Link Inc id e nt Ana lysis  
This MAP describes fault isolation for small form factor pluggable  
(SFP) optical transceivers and Fibre Channel link incidents. The  
failure indicator is:  
Event code 080, 081, 083, 506, 507, 512, 514, 515, or 516 observed at  
the Event Log.  
Event code 581, 582, 583, 584, 585, or 586 observed at the console  
of an OSI server attached to the product reporting the problem.  
An error message observed at the Link Incident Log.  
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1
Table 3-7 lists event codes, explanations, and MAP steps.  
Ta b le 3-7  
MAP 500 Eve nt Cod e s  
Explanation  
Event  
Code  
Action  
080  
081  
083  
506  
507  
512  
514  
515  
516  
581  
582  
583  
584  
585  
586  
Unauthorized worldwide name.  
Invalid attachment.  
Go to step 2.  
Go to step 3.  
Go to step 13.  
Go to step 16.  
Go to step 17.  
Go to step 16.  
Go to step 16.  
Go to step 16.  
Go to step 16.  
Go to step 18.  
Go to step 18.  
Go to step 18.  
Go to step 18.  
Go to step 18.  
Port set to inactive state.  
Fibre Channel port failure.  
Loopback diagnostics port failure.  
Optical transceiver nonfatal error.  
Optical transceiver failure.  
Optical digital diagnostics warning threshold exceeded.  
Optical digital diagnostics alarm threshold exceeded.  
Implicit incident.  
Bit error threshold exceeded.  
Loss of signal or loss of synchronization.  
Not operational primitive sequence received.  
Primitive sequence timeout.  
Invalid primitive sequence received for current link state. Go to step 18.  
Table 3-8 lists link incident messages and MAP steps.  
Ta b le 3-8  
Link Inc id e nt Me ssa g e s  
Explanation  
Action  
Link interface incident - implicit incident.  
Go to step 18.  
Go to step 18.  
Go to step 18.  
Link interface incident - bit-error threshold exceeded.  
Link failure - loss of signal or loss of synchronization.  
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Ta b le 3-8  
Link Inc id e nt Me ssa g e s (Co ntinue d )  
Explanation  
Action  
Link failure - not-operational primitive sequence (NOS) received.  
Link failure - primitive sequence timeout.  
Go to step 18.  
Go to step 18.  
Link failure - invalid primitive sequence received for current link state. Go to step 18.  
2
As indicated by event code 080, the eight-byte (16-digit) worldwide  
name (WWN) is not valid or an unconfigured nickname was used.  
a. Select Node List from the Product menu at any view. The Node  
List View displays.  
b. At the Port WWN column, inspect the WWN assigned to the port  
or attached device.  
c. The WWN must be entered in (XX:XX:XX:XX:XX:XX:XX:XX)  
format or must be a valid nickname. Ensure a valid WWN or  
nickname is entered.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
3
As indicated by event code 081, a port has an invalid attachment.  
a. At the Event Log, examine the first five bytes of event data.  
b. Byte 0 specifies the port reporting the problem. Byte 4 specifies  
the invalid attachment reason as listed in Table 3-9.  
Ta b le 3-9  
Inva lid Atta c hm e nt Re a sons a nd Ac tio ns  
Byte 4  
01  
Invalid Attachment Reason  
Action  
Unknown  
Contact the next level  
of support.  
02  
ISL connection not allowed.  
Incompatible switch.  
Go to step 4.  
Go to step 5.  
03, 04  
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Ta b le 3-9  
Inva lid Atta c hm e nt Re a sons a nd Ac tions (Co ntinue d )  
Byte 4  
05  
Invalid Attachment Reason  
Loopback plug connected.  
N-Port connection not allowed.  
Non-McDATA switch at other end.  
E_Port capability disabled.  
Unauthorized port binding WWN.  
Unresponsive node.  
Action  
Go to step 6.  
Go to step 4.  
Go to step 5.  
Go to step 7.  
Go to step 2.  
Go to step 8.  
Go to step 10.  
Go to step 11.  
Go to step 8.  
Go to step 10.  
Go to step 12.  
Go to step 5.  
06  
07  
08  
0A  
0B  
0C  
0D  
0E  
0F  
ESA security mismatch.  
Fabric binding mismatch.  
Authorization failure reject.  
Unauthorized switch binding WWN.  
Authentication failure  
10  
11  
Fabric mode mismatch.  
4
A connection is not allowed because of a conflict with the configured  
port type. An expansion port (E_Port) is cabled to a Fibre Channel  
device or a fabric port (F_Port) is cabled to a director or fabric switch.  
a. Select Ports and Basic Info from the Configure menu at any  
view. The Basic Information View displays.  
b. If necessary, use the vertical scroll bar to display the information  
row for the port indicating an invalid attachment.  
c. Select (click) the Type field and configure the port as follows:  
Select fabric port (F_Port) if the port is cabled to a device.  
Select expansion port (E_Port) if the port is cabled to a  
director or switch (ISL).  
d. Click OK or Activate.  
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Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
5
An ISL connection is not allowed because one of the following  
mode-mismatch conditions was detected:  
The product is configured to operate in Open Fabric 1.0 mode  
and is connected to a fabric element not configured to Open  
Fabric 1.0 mode.  
The product is configured to operate in Open Fabric 1.0 mode  
and is connected to a legacy McDATA switch at the incorrect  
exchange link parameter (ELP) revision level.  
The product is configured to operate in Open Fabric 1.0 mode  
and is connected to a non-McDATA switch at the incorrect ELP  
revision level.  
The product is configured to operate in McDATA Fabric 1.0  
mode and is connected to a non-McDATA switch.  
Reconfigure the operating mode:  
a. Set the product offline. Refer to Set Online State.  
b. Select Switch and Fabric Parameters from the Configure menu  
at any view. The Fabric Parameters View displays.  
c. Select McDATA Fabric 1.0 or Open Fabric 1.0 from the Interop  
Mode drop-down list.  
— Select McDATA Fabric 1.0 if the product is attached only to  
other McDATA directors or switches operating in McDATA  
Fabric 1.0 mode.  
— Select Open Fabric 1.0 if the product is attached to  
directors or switches produced by open-fabric compliant  
original equipment manufacturers (OEMs).  
d. Click OK or Activate.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
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6
A loopback (wrap) plug is connected to the port with no diagnostic  
running. Remove the plug from the port receptacle. If directed by the  
customer, connect a fiber-optic jumper cable attaching a device to the  
product.  
If the port is operational with no device attached, both LEDs  
adjacent to the port extinguish and the port state is No Light.  
If the port is operational with a device attached, the blue/green  
LED illuminates, the amber LED extinguishes, and the port state  
is Online.  
Was the maintenance action successful?  
NO  
YES  
Contact the next level of support. Exit MAP.  
7
An ISL connection is not allowed because E_Port capability is  
disabled. Install the full-fabric PFE key to enable E_port capability.  
Refer to Install PFE Keys (Optional). Exit MAP.  
8
The connection timed out because of an unresponsive device or an  
ISL security violation (authorization failure reject). Check port status  
and clean fiber-optic components.  
a. Inform the customer the port will be blocked. Ensure the system  
administrator quiesces Fibre Channel frame traffic and sets  
attached devices offline.  
b. Block the port. Refer to Block or Unblock a Port.  
c. Clean fiber-optic connectors. Refer to Clean Fiber-Optic  
Components.  
d. Unblock the port. Refer to Block or Unblock a Port.  
e. Monitor port operation for approximately five minutes.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
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9
Inspect and service host bus adapters (HBAs).  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
10  
A connection is not allowed because of a switch binding or exchange  
security attribute (ESA) feature mismatch. Switch binding parameters  
must be compatible for both fabric elements. At the EFCM Basic  
Edition interface, ensure switch binding is enabled, the connection  
policy is compatible, and switch membership lists are compatible for  
both elements. Refer to the McDATA EFCM Basic Edition User  
Manual (620-000240) for instructions.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
11  
A connection is not allowed because of a fabric binding mismatch.  
Fabric membership lists must be compatible for both elements. At the  
EFCM Basic Edition interface, ensure fabric binding is enabled and  
fabric membership lists are compatible for both elements. Refer to the  
McDATA EFCM Basic Edition User Manual (620-000240) for  
instructions.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
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12  
A connection is not allowed because of a SANtegrity authentication  
failure. At the EFCM Basic Edition interface, modify the IP address  
access control list, product-level authentication settings, port-level  
authentication settings, and challenge handshake authentication  
protocol (CHAP) sequence to ensure device access to the product.  
Refer to the McDATA EFCM Basic Edition User Manual (620-000240)  
for instructions.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
13  
As indicated by event code 083, a port is set to an inactive state.  
a. At the Event Log, examine the first two bytes of event data.  
b. Byte 0 specifies the port reporting the problem. Byte 1 specifies  
the inactive reason as listed in Table 3-10.  
Ta b le 3-10 Ina c tive Port Re a sons a nd Ac tio ns  
Byte 1  
02  
Inactive Port Reason  
Feature key not enabled.  
Switch speed conflict.  
Action  
Go to step 14.  
Go to step 15.  
Go to step 15.  
03  
04  
14  
A port is inactive because Flexport Technology is disabled. Install the  
Flexport Technology PFE key to enable N_Port capability. Refer to  
Install PFE Keys (Optional). Exit MAP.  
15  
A port is inactive because the:  
Port cannot operate at the product (backplane) speed.  
Optical transceiver does not support the configured port speed.  
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Change the port speed to be compatible with the backplane or optical  
transceiver speed.  
a. Select Ports and Basic Info from the Configure menu at any  
view. The Basic Information View displays.  
b. If necessary, use the vertical scroll bar to display the information  
row for the inactive port.  
c. Select (click) the Speed field and configure the port.  
d. Click OK or Activate.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
16  
As indicated by event codes 506, 512, 514, 515, or 516, a port failed  
and the optical transceiver must be removed and replaced. Refer to  
RRP 1: SFP Optical Transceiver.  
The procedure is concurrent and performed while the product is  
operational.  
Replace the transceiver with a transceiver of the same type  
(shortwave or longwave) and speed.  
Perform an external loopback test. Refer to External Loopback  
Test.  
NOTE: Event code 514 may generate a call-home event that incorrectly  
indicates a CTP card failure. Although the optical socket on the CTP card  
may have failed, replace the transceiver and verify operation. If a failure is still  
indicated, replace the switch. When event code 514 is indicated, ensure a  
replacement transceiver and switch are available.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
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17  
As indicated by event code 507, a port failed a loopback test. Reset  
the failed port.  
a. At the EFCM Basic Edition interface:  
1. Select Ports and Reset from the Maintenance menu at any  
view. The Reset View displays.  
2. If necessary, use the vertical scroll bar to display the  
information row for the port.  
3. Select (click) the check box in the Reset column.  
4. Click OK. The port resets.  
b. Perform an external loopback test for the reset port. Refer to  
External Loopback Test.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Go to step 16.  
18  
A message appeared in the Link Incident Log or an event code 581,  
582, 583, 584, 585, or 586 was observed at the console of an OSI  
server attached to the product reporting the problem. Monitor port  
operation for approximately five minutes.  
Did the link incident recur?  
YES  
NO  
The problem is transient and the product port is operational.  
Exit MAP.  
19  
Clean fiber-optic components.  
a. Inform the customer the port will be blocked. Ensure the system  
administrator quiesces Fibre Channel frame traffic and sets  
attached devices offline.  
b. Block the port. Refer to Block or Unblock a Port.  
c. Clean fiber-optic connectors. Refer to Clean Fiber-Optic  
Components.  
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d. Unblock the port. Refer to Block or Unblock a Port.  
e. Monitor port operation for approximately five minutes.  
Did the link incident recur?  
YES  
NO  
The product port is operational. Exit MAP.  
20  
Disconnect the fiber-optic jumper cable from the port and connect the  
cable to a spare port.  
Is a link incident reported at the new port?  
YES  
NO  
The port reporting the problem is causing the link incident.  
This indicates port degradation and a possible pending  
failure. Go to step 16.  
21  
Ensure the attached fiber-optic jumper cable is not bent and  
connectors are not damaged. If the cable is bent or connectors are  
damaged:  
a. Inform the customer the port will be blocked. Ensure the system  
administrator quiesces Fibre Channel frame traffic and sets  
attached devices offline.  
b. Block the port. Refer to Block or Unblock a Port.  
c. Remove and replace the fiber-optic jumper cable.  
d. Unblock the port. Refer to Block or Unblock a Port.  
Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
22  
The attached device is causing the recurrent link incident. Inform the  
customer of the problem and have the system administrator:  
a. Inspect and verify operation of the attached device.  
b. Repair the attached device if a failure is indicated.  
c. Monitor port operation for approximately five minutes.  
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Was the maintenance action successful?  
NO  
YES  
The product port is operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
MAP 0600: Fa b ric or ISL Prob le m Ana lysis  
This MAP describes fault isolation for fabric, interswitch link (ISL),  
fenced E_Port, and segmented E_Port problems. The failure indicator  
is an event code 011, 021, 051, 061, 062, 063, 070, 071, 072, 082, 140,  
142, or 150 observed at the Event Log.  
1
Table 3-11 lists event codes, explanations, and MAP steps.  
Ta b le 3-11 MAP 600 Eve nt Cod e s  
Event  
Explanation  
Action  
Code  
011  
021  
051  
061  
062  
063  
070  
071  
072  
082  
140  
142  
150  
Login Server database invalid.  
Name Server database invalid.  
Management Server database invalid.  
Fabric Controller database invalid.  
Maximum interswitch hop count exceeded.  
Remote switch has too many ISLs.  
E_Port is segmented.  
Go to step 2.  
Go to step 2.  
Go to step 3.  
Go to step 4.  
Go to step 5.  
Go to step 6.  
Go to step 7.  
Go to step 7.  
Go to step 15.  
Go to step 16.  
Go to step 21.  
Go to step 21.  
Go to step 22.  
Switch is isolated.  
E_Port connected to unsupported switch.  
Port fenced.  
Congestion detected on an ISL.  
Low BB_Credit detected on an ISL.  
Fabric merge failure.  
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2
A minor error occurred that caused the Fabric Services database to  
be re-initialized to an empty state, and a disruptive fabric logout and  
login occurred for all attached devices. Indications are:  
Event code 011 - The Login Server database failed cyclic  
redundancy check (CRC) validation.  
Event code 021 - The Name Server database failed CRC  
validation.  
Devices resume operation after fabric login. Perform a data collection  
and contact the next level of support. Refer to Collect Maintenance  
Data. Exit MAP.  
3
As indicated by event code 051, a minor error occurred that caused  
the Management Server database to be re-initialized to an empty  
state and fail CRC validation. A disruptive server logout and login  
occurred for all attached devices.  
Devices resume operation after Management Server login. Perform a  
data collection and contact the next level of support. Refer to Collect  
Maintenance Data. Exit MAP.  
4
As indicated by event code 061, a minor error occurred that caused  
the Fabric Controller database to be re-initialized to an empty state  
and fail CRC validation. The product briefly lost interswitch link  
capability.  
Interswitch links resume operation after CTP reset. Perform a data  
collection and contact the next level of support. Refer to Collect  
Maintenance Data. Exit MAP.  
5
As indicated by event code 062, Fabric Controller software detected a  
path to another fabric element (director or switch) that traverses more  
than three interswitch links (hops). Fibre Channel frames may persist  
in the fabric longer than timeout values allow.  
Advise the customer of the problem and reconfigure the fabric so the  
path between any two fabric elements does not traverse more than  
three hops.  
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Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
6
As indicated by event code 063, Fabric Controller software detected a  
fabric element with more than the allowed number of ISLs. Fibre  
Channel frames may be lost or directed in loops because of potential  
fabric routing problems.  
Advise the customer of the problem and reconfigure the fabric so that  
no directors or switches have more than the proscribed number of  
ISLs.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
7
Event code 070 indicates an E_Port detected an incompatibility with  
an attached fabric element, segmented the port, and prevented fabric  
participation. A segmented E_port cannot transmit Class 2 or Class 3  
Fibre Channel traffic. Event code 071 indicates the product is isolated  
from all fabric elements, and is accompanied by an event code 070  
for each segmented E_Port. Event code 071 is resolved when all 070  
events are corrected. Obtain supplementary event data as follows:  
a. At the Event Log, examine the first five bytes of event data.  
b. Byte 0 specifies the segmented E_port. Byte 4 specifies the  
segmentation reason as listed in Table 3-12. The reason also  
displays at the Port List View .  
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Ta b le 3-12 E_Po rt Se g m e nta tio n Re a so ns a nd Ac tions  
Byte 4  
01  
Segmentation Reason  
Action  
Incompatible operating parameters.  
Duplicate domain ID.  
Go to step 8.  
Go to step 9.  
Go to step 10.  
Go to step 11.  
Go to step 13.  
Go to step 14.  
02  
03  
Incompatible zoning configurations.  
Build fabric protocol error.  
04  
05  
No principal switch.  
06  
No response from attached switch (hello timeout).  
8
An E_Port segmented because the error detect time out value  
(E_D_TOV) or resource allocation time out value (R_A_TOV) is  
incompatible with the attached fabric element.  
a. Contact customer support or engineering personnel to determine  
the recommended E_D_TOV and R_A_TOV values for both  
fabric elements.  
b. Inform the customer both products will be set offline. Ensure the  
system administrator quiesces Fibre Channel frame traffic and  
sets attached devices offline.  
c. Set both products offline. Refer to Set Online State.  
d. Select Switch and Fabric Parameters from the Configure menu  
at any view. The Fabric Parameters View displays.  
e. Type the recommended E_D_TOV and R_A_TOV values, then  
click OK or Activate.  
f. Repeat steps d and e at the second product (attached to the  
segmented E_Port). Use the same E_D_TOV and R_A_TOV  
values.  
g. Set both products online. Refer to Set Online State.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
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9
An E_Port segmented because two fabric elements had duplicate  
domain IDs.  
a. Determine the desired domain ID (1 through 31 inclusive) for  
each product.  
b. Inform the customer both products will be set offline. Ensure the  
system administrator quiesces Fibre Channel frame traffic and  
sets attached devices offline.  
c. Set both products offline. Refer to Set Online State.  
d. Select Switch and Parameters from the Configure menu at any  
view. The Parameters View displays.  
e. Type the customer-determined preferred domain ID value, then  
click OK or Activate.  
f. Repeat steps d and e at the second product (attached to the  
segmented E_Port). Use a different preferred domain ID value.  
g. Set both products online. Refer to Set Online State.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
10  
An E_Port segmented because two products had incompatible zoning  
configurations. An identical zone name is recognized in the active  
zone set for both products, but the zones contain different members.  
a. Determine the desired zone name change for one of the affected  
products. Zone names must conform to the following rules:  
— The name must be 64 characters or fewer in length.  
— The first character must be a letter (a through z), upper or  
lower case.  
— Other characters must be alphanumeric (a through z  
or 0 through 9), dollar sign ($), hyphen (-), caret (^), or  
underscore (_).  
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b. At the EFCM Basic Edition interface, inspect names in the active  
zone set to determine the incompatible zone name, then modify  
the name as directed by the customer. Refer to the McDATA  
EFCM Basic Edition User Manual (620-000240) for instructions.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
11  
An E_Port segmented because a build fabric protocol error was  
detected.  
a. Disconnect the fiber-optic jumper cable from the segmented  
E_Port.  
b. Reconnect the cable to the same port.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
12  
Reset the product. Refer to IML or Reset Switch for instructions.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Exit MAP.  
13  
An E_Port segmented because no product in the fabric is capable of  
becoming the principal switch.  
a. Inform the customer the product will be set offline. Ensure the  
system administrator quiesces Fibre Channel frame traffic and  
sets attached devices offline.  
b. Set the product offline. Refer to Set Online State.  
c. Select Switch and Fabric Parameters from the Configure menu  
at any view. The Fabric Parameters View displays.  
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d. At the Switch Priority field, select Principal, Never Principal, or  
Default, then click OK or Activate. The switch priority value  
designates the fabric’s principal switch, which is assigned a  
priority of 1 and controls the allocation and distribution of domain  
IDs for all fabric elements (including itself).  
Principal is the highest priority setting, Default is the next  
highest, and Never Principal is the lowest priority setting. The  
setting Never Principal means the fabric element is incapable of  
becoming a principal switch. If all elements are set to Principal or  
Default, the element with the highest priority and the lowest  
WWN becomes the principal switch. At least one element in a  
multiswitch fabric must be set as Principal or Default. If all  
elements are set to Never Principal, all ISLs segment.  
e. Set the product online. Refer to Set Online State.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
14  
An E_Port segmented (operational product) because a response  
(hello timeout) to a verification check indicates an attached switch is  
not operational.  
a. Perform a data collection at the operational product and contact  
the next level of support. Refer to Collect Maintenance Data.  
b. Go to MAP 0000: Start MAP and perform fault isolation for the  
failed switch. Exit MAP.  
15  
Event code 072 indicates a product E_Port is connected to an  
unsupported fabric element. Advise the customer of the problem and  
disconnect the ISL to the unsupported fabric element. Exit MAP.  
16  
Event code 082 is informational only and indicates a product E_Port  
is fenced (blocked). An application or hardware malfunction occurred  
(as indicated by failure symptoms or primary event codes) or the port  
fencing policy is too restrictive. Obtain supplementary event data as  
follows:  
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a. At the Event Log, examine the first five bytes (0 through 4) of  
event data.  
b. Byte 0 specifies the E_Port reporting the problem. Byte 4  
specifies the port fence code as listed in Table 3-13.  
Ta b le 3-13 Port Fe nc e Co d e s a nd Ac tions  
Byte 4  
01  
Port Fence Code  
Protocol error.  
Action  
Go to step 17.  
Go to step 18.  
Go to step 19.  
02  
Link-level hot I/O.  
Security violation.  
03  
17  
An E_Port is fenced because of a protocol error. Depending on failure  
cause, additional information and event codes are available at the  
product or attached switch. Perform one of the following:  
The E_Port is segmented and accompanied by primary event  
code 070. Go to step 7.  
The fiber-optic cable is disconnected, the cable failed or is  
degraded, or the port optical transceiver failed. The failure is  
accompanied by a primary event code indicating the failure type.  
Go to MAP 0000: Start MAP and perform fault isolation for the  
primary event code. Exit MAP.  
The E_Port is fenced because of persistent incomplete  
operations (ISL bouncing). Go to MAP 0000: Start MAP and  
perform fault isolation at the attached switch. Exit MAP.  
The E_Port is fenced because of application-layer protocol  
errors. Go to MAP 0000: Start MAP and perform fault isolation at  
the attached switch. Exit MAP.  
18  
An E_Port is fenced because devices connected to the attached  
fabric element are flooding the ISL with frames (hot I/O). These  
link-level problems are typically associated with legacy devices,  
arbitrated loop devices, or magnetic tape drives. Perform one of the  
following:  
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Disconnect the ISL. Exit MAP.  
Refer to the manufacturer’s documentation and perform fault  
isolation at the attached device or fabric element. Exit MAP.  
Change port fencing threshold settings to more lenient values.  
Go to step 20.  
19  
An E_Port is fenced because of persistent firmware-related security  
violations (SANtegrity binding or SANtegrity authentication failures).  
a. At the EFCM Basic Edition interface change binding  
membership lists or authentication parameters as directed by the  
customer. Refer to the McDATA EFCM Basic Edition User  
Manual (620-000240) for instructions.  
b. Unblock the port. Refer to Block or Unblock a Port.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
20  
Port fencing threshold settings are too restrictive.  
a. At the EFCM Basic Edition interface, change port fencing  
threshold settings to more lenient values as directed by the  
customer. Refer to the McDATA EFCM Basic Edition User  
Manual (620-000240) for instructions.  
b. Unblock the port. Refer to Block or Unblock a Port.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
21  
Event codes 140 and 142 occur only if the optional OpenTrunking  
feature is enabled.  
Event code 140 - OpenTrunking firmware detected an ISL with  
Fibre Channel traffic that exceeds the configured congestion  
threshold.  
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Event code 142 - OpenTrunking firmware detected an ISL with  
no transmission BB_Credit for a period of time that exceeded the  
configured low BB_Credit threshold. This results in downstream  
fabric congestion.  
No action is required for an isolated event or if the reporting ISL  
approaches 100% throughput. If the event persists, perform one of  
the following:  
Relieve the congestion by adding parallel ISLs between the  
fabric elements reporting the problem.  
Increase the ISL link speed between the fabric elements  
reporting the problem (from 1 Gbps to 2 Gbps).  
Reroute Fibre Channel traffic by moving device connections to a  
less-congested region of the fabric.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Contact the next level of support. Exit MAP.  
22  
Event code 150 indicates a fabric merge process failed during ISL  
initialization. An incompatible zone set was detected or a problem  
occurred during delivery of a zone merge frame. This event code  
always precedes event code 070, and represents the reply of an  
adjacent fabric element in response to a zone merge frame. Obtain  
supplementary event data as follows:  
a. At the Event Log, examine the first 12 bytes (0 through 11) of  
event data.  
b. Bytes 0 specifies the E_Port reporting the problem. Bytes 8  
through 11 specify the failure reason as listed in Table 3-14.  
Ta b le 3-14 Fa b ric Me rg e Fa ilure Re a so ns a nd Ac tions  
Bytes 8 - 11 Merge Failure Reason  
Action  
01  
08  
09  
0A  
Invalid data length.  
Invalid zone set format.  
Invalid data.  
Go to step 23.  
Go to step 23.  
Go to step 24.  
Go to step 24.  
Cannot merge.  
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Ta b le 3-14 Fa b ric Me rg e Fa ilure Re a so ns a nd Ac tions (Continue d )  
Bytes 8 - 11 Merge Failure Reason  
Action  
F0  
F1  
F2  
Retry limit reached.  
Go to step 23.  
Go to step 23.  
Go to step 23.  
Invalid response length.  
Invalid response code.  
23  
A zone merge process failed during ISL initialization. The following  
list explains the reason:  
Reason 01 - An invalid data length condition caused an error in  
a zone merge frame.  
Reason 08 - An invalid zone set format caused an error in a  
zone merge frame.  
Reason F0 - A retry limit reached condition caused an error in a  
zone merge frame.  
Reason F1 - An invalid response length condition caused an  
error in a zone merge frame.  
Reason F2 - An invalid response code caused an error in a zone  
merge frame.  
Disconnect the fiber-optic jumper cable from the E_Port reporting the  
problem, then reconnect the cable to the same port.  
Was the maintenance action successful?  
NO  
YES  
The fabric, ISL, and product are operational. Exit MAP.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Exit MAP.  
24  
A zone merge process failed during ISL initialization. The following  
list explains the reason:  
Reason 09 - Invalid data caused a zone merge failure.  
Reason 0A - A Cannot Merge condition caused a zone merge  
failure.  
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Obtain supplementary error code data for event code 150. At the  
Event Log, examine bytes 12 through 15 of event data that specify  
the error code. Record the error code.  
Perform a data collection and contact the next level of support. Refer  
to Collect Maintenance Data. Report the event code, associated  
failure reason, and supplementary error code. Exit MAP.  
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4
Re p a ir Info rm a tion  
This chapter describes repair-related procedures for the Sphereon  
4300 Fabric Switch. The procedures are performed at the switch or a  
browser-capable PC communicating with the product-resident  
Enterprise Fabric Connectivity Manager (EFCM) Basic Edition  
interface. The chapter describes:  
Procedural notes.  
Powering the switch on or off.  
Cleaning fiber-optic components.  
Downloading firmware from the Filecenter.  
Port light-emitting diode (LED) diagnostics.  
Repair procedures - EFCM Basic Edition.  
Pro c e d ura l No te s  
Observe the following procedural notes:  
1. Follow all electrostatic discharge (ESD) precautions and  
DANGER, CAUTION, and ATTENTION statements.  
2. Before performing a procedure, read the procedure carefully and  
thoroughly to familiarize yourself with the information.  
Re p a ir Info rm a tio n  
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Re p a ir Inform a tio n  
Powe r On Switc h  
To power on the switch:  
1. An alternating current (AC) power cord is required for the power  
supply. Ensure the correct power cord is available.  
DANGER  
Use the supplied power cords. Ensure the facility power  
receptacle is the correct type, supplies the required voltage, and is  
properly grounded.  
2. Plug the power cord into a facility power source and the AC  
connector at the rear of the switch. When the power cord is  
connected, the switch powers on and performs power-on  
self-tests (POSTs).  
3. During POSTs:  
— The green PWR LED on the switch front panel illuminates.  
— The amber ERR LED on the switch front panel blinks  
momentarily while the switch is tested.  
— The green LED associated with the Ethernet port blinks  
momentarily while the port is tested.  
— The blue/ green and amber LEDs associated with Fibre  
Channel ports blink momentarily while the ports are tested.  
4. After successful POST completion, the PWR LED remains  
illuminated and all amber LEDs extinguish.  
5. If a POST error occurs, go to MAP 0000: Start MAP to isolate the  
problem.  
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Powe r Off Switc h  
To power off the switch:  
1. Inform the customer the switch is to be powered off. Ensure the  
system administrator quiesces Fibre Channel frame traffic  
through the switch and sets attached devices offline.  
2. Set the switch offline. For instructions, refer to Set Online State.  
3. Disconnect the power cord from the AC connector at the rear of  
the switch.  
IML or Re se t Switc h  
An initial machine load (IML) or reset is performed at the switch  
front panel using the IML/RESET button. An IML does not cause  
power-on diagnostics to execute and is not disruptive to Fibre  
Channel traffic. An IML:  
Reloads switch firmware from FLASH memory.  
Resets the Ethernet LAN interface, causing the connection to the  
browser PC or management server to drop momentarily until the  
connection automatically recovers.  
A reset is disruptive to Fibre Channel traffic and resets the:  
Microprocessor and functional logic for the control processor  
(CTP) card and reloads the firmware from FLASH memory.  
Ethernet LAN interface, causing the connection to the browser PC  
or management server to drop momentarily until the connection  
automatically recovers.  
Ports, causing all Fibre Channel connections to drop momentarily  
until the connections automatically recover. This causes attached  
devices to log out and log back in, therefore data frames lost  
during switch reset must be retransmitted.  
ATTENTION ! A reset should only be performed if a CTP card failure is  
indicated. Do not reset a switch unless directed to do so by a procedural step  
or the next level of support.  
Re p a ir Info rm a tio n  
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To IML the switch:  
IML  
1. Press and hold the IML/RESET button (about three seconds) until  
the amber ERR LED blinks at twice the unit beaconing rate.  
2. Release the button. During the IML, the switch-to-browser PC (or  
management server) Ethernet link drops momentarily.  
To reset the switch:  
Re se t  
1. Press and hold the IML/RESET button for ten seconds.  
— After holding the button for three seconds, the amber ERR  
LED blinks at twice the unit beaconing rate.  
— After holding the button for ten seconds, the ERR LED stops  
blinking, and all front panel LEDs illuminate.  
2. Release the button to reset the switch. During the reset:  
— The green PWR LED on the switch front panel illuminates.  
— The amber ERR LED on the switch front panel blinks  
momentarily while the switch is tested.  
— The green LED associated with the Ethernet port blinks  
momentarily while the port is tested.  
— Blue/ green and amber LEDs associated with Fibre Channel  
ports blink momentarily while the ports are tested.  
— The switch-to-browser PC (or management server) Ethernet  
link drops momentarily.  
Cle a n Fib e r-Op tic Com p one nts  
Perform this procedure as directed by a service procedural step or  
when connecting or disconnecting fiber-optic cables from port optical  
transceivers. The following tools (supplied by service personnel) are  
required:  
ESD grounding cable and wrist strap.  
Fiber-optic cleaning kit with:  
— Oil-free compressed air or HFC-134a aerosol duster.  
— Alcohol-soaked cleaning pads.  
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CAUTION  
Wear eye protection when using an aerosol duster.  
To clean fiber-optic components:  
1. Optical transceivers are ESD-sensitive. Ensure an ESD grounding  
cable is connected to the product chassis and your wrist.  
2. Disconnect the fiber-optic cable from the optical transceiver as  
directed by a customer representative or service procedural step.  
3. Use an aerosol duster to blow any contaminants from the  
component (part 1 of Figure 4-1).  
Hold the duster upright and keep the air nozzle  
approximately 50 millimeters (two inches) from the end of the  
component.  
— For approximately five seconds, continuously blow  
compressed air or HFC-134a gas on exposed surfaces and the  
end-face of the component.  
Fig ure 4-1  
Cle a n Fib e r-Op tic Co m p o ne nts  
4. Gently wipe the end-face and other surfaces of the component  
with an alcohol pad (part 2 of Figure 4-1). Ensure the pad makes  
full contact with the surface to be cleaned. Wait approximately  
five seconds for cleaned surfaces to dry.  
5. Repeat steps two and three (second cleaning).  
6. Repeat steps two and three (third cleaning).  
7. Reconnect the fiber-optic cable to the optical transceiver.  
Re p a ir Info rm a tio n  
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Re p a ir Inform a tio n  
Downloa d Firm wa re from the File c e nte r  
The firmware version shipped with the product is provided on the  
System Version XX.YY.ZZ CD-ROM. Subsequent (upgrade) firmware  
versions are provided to customers through the McDATA Filecenter.  
NOTE: When upgrading firmware, follow all procedural information  
contained in release notes or engineering change (EC) instructions that  
accompany the version. Such information supplements information provided  
in this general procedure.  
Download the firmware version to the hard drive of a server with  
Internet access. This server can be the PC communicating with the  
EFCM Basic Edition interface. To download a firmware version:  
1. At the server with Internet access, open the McDATA home page  
(http://mcdata.com). Select File Center from the Support menu. The  
Filecenter home page opens (Figure 4-2).  
Fig ure 4-2  
Mc DATA File c e nte r Hom e Pa g e  
2. Select (click) Login at the top of the page. The Login page displays.  
3. Type a user name and password (assigned and registered while  
performing Task 8: Register with the McDATA File Center) and click  
Login. The Welcome, you have been logged in page displays.  
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4. Select (click) Documents at the top of the page. The Search / New  
Documents / By Category page displays.  
5. Select (highlight) the desired option (firmware) from the list box  
and click Search. The Documents Match page displays with a list of  
firmware available for download.  
6. As the secure symbol ( ) in the Status column indicates,  
authorization to download a firmware version requires approval.  
In the Action column adjacent to the desired version, click Add to  
Request. The Current Request: Not Yet Submitted page displays.  
7. At the Associated Serial Number field, type the serial number of the  
product to which the firmware download applies and click  
Submit Request. The Request Submitted page displays and the  
request for approval is e-mailed to support personnel.  
8. Wait approximately five minutes for a response, then select (click)  
My Requests at the top of the page. The Request History page  
displays with the approved request (indicated by an approved  
symbol ( ) in the Status column).  
9. In the Action column adjacent to the approved request for the  
firmware version, click Download. The File Download dialog box  
displays.  
10. Click Save. The Save As dialog box appears.  
11. At the Save As dialog box, ensure the correct directory path is  
specified at the Save in field, the correct file is specified in the File  
name field, and click Save.  
12. A Download dialog box displays, showing the estimated time  
remaining to complete the firmware download process. When the  
process finishes, the dialog box changes to a Download complete  
dialog box.  
13. Click Close to close the dialog box. The new firmware version is  
downloaded and saved to the server hard drive.  
14. At the server, close the Internet session.  
15. If required, transfer the downloaded file from the server to the PC  
communicating with the EFCM Basic Edition interface. Use a  
diskette, CD-ROM, or other electronic means.  
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Re p a ir Inform a tio n  
Port LED Dia g nostic s  
Fibre Channel port diagnostic information is obtained by inspecting  
port LEDs at the product front panel or emulated port LEDs at the  
management interface (EFCM Basic Edition interface). LEDs adjacent  
to each port and software alert symbols indicate operational status as  
described in Table 4-1.  
Ta b le 4-1  
Port Op e ra tiona l Sta te s  
Port  
State  
Blue/Green  
LED  
Amber  
LED  
Alert  
Symbol  
Description  
Online  
On or  
Blinking  
Off  
None  
An attached device is ready to communicate, or is  
communicating with other devices.  
For online port at 1.0625 Gbps, blue/green LED illuminates  
green. For online port at 2.125 Gbps, blue/green LED  
illuminates blue.  
Offline  
Off  
Off  
Off  
None  
Port is blocked and transmitting the offline sequence (OLS) to  
attached device.  
Off  
Yellow Triangle  
Yellow Triangle  
Yellow Triangle  
Yellow Triangle  
Yellow Triangle  
None  
Port is unblocked and receiving the OLS, indicating attached  
device is offline.  
Beaconing Off, On, or  
Blinking  
Blinking  
Off  
Port is beaconing. Amber LED blinks once every two seconds  
to enable users to locate port.  
Invalid  
Attachment  
On  
Port has an invalid attachment. Reason appears as  
supplementary data in the Event Log.  
Link  
Incident  
Off  
Off  
Link incident occurred. Reason appears in the Link Incident  
Log.  
Link Reset Off  
Off  
Product and attached device are performing a link reset to  
recover the connection. Transient state that does not persist.  
No Light  
Inactive  
Off  
Off  
No signal (light) is received at product port. Normal condition  
when no cable is attached to port or when attached device is  
powered off.  
On  
Off  
Off  
Off  
Off  
Off  
Yellow Triangle  
None  
Port is inactive. Reason appears at Port List View or Port  
Properties dialog box.  
Not  
Installed  
Optical transceiver not installed in the port.  
Not  
Operational  
Yellow Triangle  
Port is receiving the not operational sequence (NOS) from  
attached device.  
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Port Op e ra tiona l Sta te s (Continue d )  
Port  
State  
Blue/Green  
LED  
Amber  
LED  
Alert  
Symbol  
Description  
Port Failure Off  
On  
Red and Yellow  
Port failed and requires service.  
Blinking Diamond  
Segmented On  
E_Port  
Off  
Yellow Triangle  
E_Port segmented, preventing connected switches from  
forming a fabric. Reason appears as supplementary data in  
the Event Log.  
Testing  
Off  
On  
Blinking  
Blinking  
Yellow Triangle  
Yellow Triangle  
Port is performing an internal loopback test.  
Port is performing an external loopback test.  
Re p a ir Pro c e d ure s - EFCM Ba sic Ed ition  
The following procedures (performed at a PC communicating with  
the EFCM Basic Edition interface) are described:  
Obtain log information.  
Perform port diagnostics.  
Collect maintenance data.  
Set online state.  
Block or unblock a port.  
Upgrade firmware.  
Manage configuration data.  
The EFCM Basic Edition interface provides access to logs that contain  
maintenance information. Select the desired log from the Logs menu  
at any view. Logs with maintenance information are:  
Ob ta in Log  
Informa tion  
Event.  
Link Incident.  
Open Trunking Re-Route.  
Fabric.  
Embedded Port Frame.  
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Re p a ir Inform a tio n  
Eve nt Log  
The Event Log records events or errors. Entries reflect the status of the  
management interface and managed product. The log describes:  
Date/Time - Date and time the event occurred.  
Error Code - Three-digit code that describes the event. Event  
codes are listed and described in Appendix A, Event Code Tables.  
Severity - Event severity (Informational, Minor, Major, or Severe).  
Event Data - Supplementary information (if available) in  
hexadecimal format. Event data is described in Appendix A,  
Event Code Tables.  
Link Inc id e nt Lo g  
The Link Incident Log records Fibre Channel link incident events and  
causes. The log describes:  
Date/Time - Date and time the link incident occurred.  
Port - Port number reporting the link incident.  
Link Incident Event - Brief description of the link incident and  
cause, including:  
— Implicit incident.  
— Bit-error threshold exceeded.  
Not-operational primitive sequence received.  
— Primitive sequence timeout.  
— Invalid primitive sequence received for current link state.  
Refer to MAP 0500: Port Failure or Link Incident Analysis for corrective  
actions.  
Op e n Trunking  
Re -Ro ute Lo g  
The Open Trunking Re-Route Log records interswitch link (ISL)  
congestion events that cause Fibre Channel traffic to be routed  
through an alternate ISL. Entries reflect the traffic re-route status at  
the managed product. The log describes:  
Date/Time - Date and time the re-route occurred.  
Receive Port - Target port number (decimal) receiving Fibre  
Channel traffic after the re-route.  
Target Domain - Target device domain ID (decimal) receiving  
Fibre Channel traffic after the re-route.  
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Old Exit Port - Port number (decimal) transmitting Fibre Channel  
traffic before the re-route.  
New Exit Port - Port number (decimal) transmitting Fibre  
Channel traffic after the re-route.  
Fa b ric Log  
The Fabric Log records the time and nature of changes made to a  
multiswitch fabric. The information is useful for isolating zoning or  
fabric-wide problems. The log describes:  
Count - Cumulative count of log entries (wrapping or  
non-wrapping).  
Date/Time - Date and time the change occurred.  
Description - Description of the zoning or fabric change.  
Data - Supplementary information (if available) in text format.  
NOTE: Identical entries are recorded in the wrapping and non-wrapping  
logs. When the non-wrapping log fills, old records are overwritten. The  
wrapping log preserves all records.  
Em b e d d e d Po rt Fra m e  
Log  
The Embedded Port Frame Log records all Fibre Channel frames  
transmitted through the products embedded port, including Class F  
traffic, fabric logins, state change notifications, and exception frames.  
The information is useful for Fibre Channel frame debugging  
(usually performed by second-level support. The log describes:  
Count - Cumulative count of log entries (wrapping or  
non-wrapping).  
Date/Time - Date and time frame was transmitted through the  
embedded port.  
Port # - Fibre Channel port number (decimal) transmitting frame  
through the embedded port.  
Direction - Fibre Channel frame direction - incoming (I) or  
outgoing (O).  
SOF - Start of frame character (hexadecimal).  
EOF - End of frame character (hexadecimal).  
Payload Size - Size of frame payload in bytes.  
Header - 24-byte frame header (hexadecimal).  
Payload - First 32 bytes of frame payload (hexadecimal).  
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Re p a ir Inform a tio n  
Fibre Channel port diagnostic information is obtained by:  
Pe rform Port  
Dia g nostic s  
Inspecting port properties, predictive optics monitoring (POM)  
data, or port transceiver technology information at the lower  
panel of the Port List View.  
Inspecting port statistics information at the Performance View.  
Performing an internal or external loopback test.  
Port List Vie w  
The EFCM Basic Edition interface provides access to port diagnostic  
information through the Port List View. To open this view, select Port  
List from the Product menu at any view. As an example, the figure  
shows POM data in the lower panel (Figure 4-3).  
Fig ure 4-3  
Port List Vie w  
A row of information for each port appears. Each row consists of the  
following columns:  
Port - Product port number.  
Name - Port name of 24 alphanumeric characters or less. The  
name typically characterizes the device or fabric element to which  
the port is attached.  
Block Configuration - Indicates if a port is blocked or unblocked.  
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Operational State - Port state (Online, Offline, Not Installed,  
Inactive, Invalid Attachment, Link Reset, No Light, Not Operational,  
Port Failure, Segmented E_Port, or Testing).  
Type - Configured port type. Settings are:  
— Generic mixed port (GX_Port). This setting also  
configures a port as a generic loop port (GL_Port).  
— Fabric mixed port (FX_Port). This setting also  
configures a port as a fabric loop port (FL_Port).  
— Generic port (G_Port).  
— Fabric port (F_Port).  
— Expansion port (E_Port).  
Health Status - Condition of the installed optical transceiver  
(Normal, Warning, Alarm, or No Info).  
Transceiver - Installed transceiver type (SFP, XFP, or Unknown).  
Insp e c t Port Prop e rtie s  
At the Port List View, click a physical port number listed in the Port  
column. Physical properties for the selected port appear in the lower  
panel of the view:  
Port Number - Product port number.  
Port Name - User-defined name or description for the port.  
Port Type - User-defined port type (GX_Port, FX_Port, G_Port,  
F_Port, or E_Port).  
Operating Speed - Port operating speed (Not Established, 1 Gbps,  
or 2 Gbps).  
Fibre Channel Address - Port FC address identifier. Port FC  
address if the port was swapped.  
Port WWN - Fibre Channel world wide name (WWN) of the port.  
Attached Port WWN - Fibre Channel WWN of the device  
attached to the port.  
Block Configuration - User-configured state for the port (Blocked  
or Unblocked).  
Beaconing - User-specified for the port (On or Off).  
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Re p a ir Inform a tio n  
FAN Configuration - User-configured state for fabric address  
notification (FAN) configuration (Enabled or Disabled).  
Operational State - Port state (Online, Offline, Not Installed,  
Inactive, Invalid Attachment, Link Reset, No Light, Not Operational,  
Port Failure, Segmented E_Port, Disabled, or Testing).  
Reason - A summary appears describing the reason if the port  
state is Segmented E_Port, Invalid Attachment, or Inactive. For any  
other port state, the reason is N/A.  
Insp e c t POM Da ta  
At the Port List View, click the entry for a port in the Health Status  
column. POM data for the selected port appears in the lower panel of  
the view (Figure 4-3):  
Port Number - Product port number.  
Health Status - Condition of the installed optical transceiver  
(Normal, Warning, Alarm, or No Info).  
Transceiver Type - Installed transceiver type (SFP, XFP, or  
Unknown).  
If the port has a digital diagnostics (DD) enabled optical transceiver  
installed, product firmware displays a table of reported temperature,  
voltage, current, transceiver power, and receiver power. Optical  
transceivers also provide vendor-specific threshold values for these  
parameters.  
Insp e c t Port Tra nsc e ive r Te c hnolo g y  
At the Port List View, click the entry for a port in the Transceiver  
column. Port transceiver technology information for the selected port  
appears in the lower panel of the view:  
Port Number - Product port number.  
Identifier - Installed transceiver type (SFP, XFP, or Unknown).  
Connector type - Type of port connector (LC, MT_RJ, MU,  
Unknown, or Internal Port).  
Transceiver - Type of port transceiver (Shortwave Laser, Longwave  
Laser, Long Distance Laser, Unknown, or None).  
Distance Capability - Port transmission distance (Short,  
Intermediate, Long, Very Long, or Unknown).  
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Media - Type of optical cable used (Singlemode, multimode  
50-micron, multimode 62.5-micron, or Unknown).  
Speed - Operating speed (Unknown, 1 Gbps, or 2 Gbps).  
Pe rfo rm a nc e Vie w  
The EFCM Basic Edition interface provides access to port statistics  
information through the Performance View. To open this view, select  
Performance from the Product menu at any other view. The following  
information appears:  
Traffic Statistics - These statistics include port transmit and  
receive values for frames; four-byte words; offline sequences; link  
resets; and link utilization percentage. The time spent using no  
transmission buffer-to-buffer credit (BB_Credit) is also reported.  
Error Statistics - These statistics include the number of link  
failures; synchronization and signal losses; discarded frames;  
invalid transmission words; primitive sequence, cyclic  
redundancy check (CRC), delimiter, and address identification  
errors; and short frames.  
Class 2 Statistics - These statistics include the number of 4-byte  
words transmitted and received, and the number of Class 2  
frames transmitted, received, busied, or rejected.  
Class 3 Statistics - These statistics include the number of 4-byte  
words transmitted and received, and the number of Class 3  
frames transmitted, received, or discarded.  
Open Trunking Statistics - These statistics include the number of  
traffic flows rerouted to or from an ISL due to congestion.  
Inte rna l Lo op b a c k  
Te st  
An internal loopback test checks internal port, serializer, and  
deserializer circuitry and checks for the presence of an optical  
transceiver, but does not check fiber-optic components of the  
installed transceiver. Operation of the attached device is disrupted  
during the test. To perform the test:  
1. Inform the customer a disruptive internal loopback test is to be  
performed. Ensure the system administrator quiesces Fibre  
Channel frame traffic through the port and sets the attached  
device offline.  
NOTE: A small form factor pluggable (SFP) optical transceiver must be  
installed in the port during the test. A device can remain connected  
during the test.  
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Re p a ir Inform a tio n  
2. At the EFCM Basic Edition interface, select Ports and Diagnostics  
from the Maintenance menu at any view. The Diagnostics View  
displays (Figure 4-4).  
Fig ure 4-4  
Dia g nostic s Vie w  
3. Type the port number to be tested in the Targeted Port Number  
field.  
4. At the Diagnostic Test list box, select the Internal Loopback option.  
5. Click Start. The test begins and:  
a. The Diagnostics View changes to a Diagnostics - Executing View.  
b. The message Diagnostics Time Remaining: xx appears,  
where xx are the seconds remaining in the test. The test takes  
approximately 30 seconds.  
NOTE: Click Stop at any time to abort the loopback test.  
6. When the test completes, the Diagnostics - Executing View reverts  
to the Diagnostics View. Test results appear as Passed, Failed, or  
Test Incomplete in the message area of the view.  
7. Reset the tested port:  
a. Select Ports and Reset from the Maintenance menu at any view.  
The Reset View displays.  
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Re p a ir Info rm a tio n  
b. For the tested port, click (enable) the check box in the Reset  
column. A check mark in the box indicates the port reset  
option is enabled.  
c. Click OK. The port resets.  
8. Inform the customer the test is complete and the attached device  
can be set online.  
Exte rna l Lo op b a c k  
Te st  
An external loopback test checks all port circuitry, including  
fiber-optic components of the installed optical transceiver. To perform  
the test, the attached device must be quiesced and disconnected from  
the port, and a singlemode or multimode loopback plug must be  
inserted in the port. To perform the test:  
1. Inform the customer a disruptive external loopback test is to be  
performed and the attached device must be disconnected.  
2. Disconnect the fiber-optic jumper cable from the port to be tested.  
3. Depending on the port technology, insert a singlemode or  
multimode loopback plug into the port receptacle.  
4. At the EFCM Basic Edition interface, select Ports and Diagnostics  
from the Maintenance menu at any view. The Diagnostics View  
displays (Figure 4-4).  
5. Type the port number to be tested in the Targeted Port Number  
field.  
6. At the Diagnostic Test list box, select the External Loopback option.  
7. Click Start. The test begins and:  
a. The Diagnostics View changes to a Diagnostics -Executing View.  
b. The message Diagnostics Time Remaining: xx appears,  
where xx are the seconds remaining in the test. The test takes  
approximately 30 seconds.  
NOTE: Click Stop at any time to abort the loopback test.  
8. When the test completes, the Diagnostics - Executing View reverts  
to the Diagnostics View. Test results appear as Passed, Failed, or  
Test Incomplete in the message area of the view.  
9. Remove the loopback plug and reconnect the fiber-optic jumper  
cable from the device to the port (disconnected in step 2).  
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Re p a ir Inform a tio n  
10. Reset the tested port:  
a. Select Ports and Reset from the Maintenance menu at any view.  
The Reset View displays.  
b. For the tested port, click (enable) the check box in the Reset  
column. A check mark in the box indicates the port reset  
option is enabled.  
c. Click OK. The port resets.  
11. Inform the customer the test is complete and the device can be  
reconnected and set online.  
When firmware detects a critical error, the product automatically  
copies the contents of dynamic random access memory (DRAM) to a  
dump area in FLASH memory on the CTP card. Perform this  
procedure after a firmware fault or FRU failure to capture data for  
analysis by support personnel. Maintenance data includes the dump  
file and engineering logs.  
Colle c t  
Ma inte na nc e Da ta  
NOTE: An optional full-volatility feature is often required at military sites  
that process classified data. If the feature is enabled through a product feature  
enablement (PFE) key, a memory dump file (that may include classified Fibre  
Channel frames) is not included as part of the data collection procedure.  
To collect maintenance data:  
1. At the EFCM Basic Edition interface, select System Files from the  
Maintenance menu at any view. The System Files View displays  
(Figure 4-5).  
Fig ure 4-5  
Syste m File s Vie w  
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Re p a ir Info rm a tio n  
2. Right-click the Data Collection link to open a list of menu options.  
Select the Save Target As menu option. The Save As dialog box  
displays.  
3. Insert a blank diskette in the floppy drive of the PC  
communicating with the EFCM Basic Edition interface.  
4. At the Save As dialog box, select the floppy drive (A:\ ) from the  
Save in drop-down menu, type a descriptive name for the zipped  
(.zip) dump file in the File name field, and click Save.  
5. A Download dialog box displays, showing the estimated time  
remaining to complete the download process. When finished, the  
dialog box changes to a Download complete dialog box.  
6. Click Close to close the dialog box.  
7. Remove the diskette with the newly-collected maintenance data  
from the PC floppy drive. Return the diskette with the failed FRU  
to support personnel for failure analysis.  
This section describes procedures to set the product online or offline.  
Operational states are:  
Se t Online Sta te  
Online - When the product is set online, an attached device can  
log in if the port is not blocked. Attached devices in the same  
zone can communicate with each other.  
Offline - When the product is set offline, all ports are set offline  
and operation of attached Fibre Channel devices is disrupted. The  
product transmits the OLS to attached devices, and the devices  
cannot log in.  
NOTE: Do not set the product offline unless directed to do so by a procedural  
step or the next level of support.  
To set the product online or offline:  
1. At the EFCM Basic Edition interface, select Switch from the  
Maintenance menu at any view. The Switch View displays  
(Figure 4-6).  
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Fig ure 4-6  
Switc h Vie w  
2. Perform one of the following:  
— If the product is offline, click the green Activate button  
adjacent to the Current Online State: field. The product comes  
online.  
— If the product is online, click the green Deactivate button  
adjacent to the Current Online State: field. The product goes  
offline.  
This section describes procedures to block or unblock a Fibre Channel  
port. Blocking a port prevents an attached device or fabric element  
from communicating. A blocked port continuously transmits the  
OLS. To block or unblock a port:  
Bloc k or Unb loc k a  
Port  
1. At the EFCM Basic Edition interface, select Ports and Basic Info  
from the Configure menu at any view. The Basic Information View  
displays (Figure 4-7).  
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Fig ure 4-7  
Ba sic Inform a tion Vie w  
2. Perform one of the following:  
— Click the check box for the selected port in the Blocked column  
to block the port (default is unblocked). A check mark in the  
box indicates the port is blocked.  
— Click the check box for the selected port in the Blocked column  
to remove the check mark and unblock the port. A blank box  
indicates the port is unblocked.  
3. Click OK to save and activate changes.  
Firmware is the product operating code stored in FLASH memory on  
the CTP card. Multiple firmware versions can be stored on a PC hard  
drive and made available for download through the EFCM Basic  
Edition interface. Perform the following firmware upgrade tasks at  
the EFCM Basic Edition interface:  
Up g ra de Firm wa re  
Determine the active firmware version.  
Download a firmware version.  
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Re p a ir Inform a tio n  
De te rm ine Firm wa re Ve rsio n  
To determine a firmware version, select Hardware from the Product  
menu at any view. The Hardware View displays. At the bottom of the  
page, record the firmware version listed in the Firmware Level field.  
Do wnloa d Firm wa re Ve rsio n  
Ensure the desired firmware version is obtained from the Filecenter  
and resident on the hard drive of the PC communicating with the  
EFCM Basic Edition interface. Refer to Download Firmware from the  
Filecenter for instructions.  
NOTE: When upgrading firmware, follow all procedural information  
contained in release notes or engineering change (EC) instructions that  
accompany the version. Such information supplements information provided  
in this general procedure.  
To download a firmware version:  
1. At the EFCM Basic Edition interface, select Firmware Upgrade from  
the Maintenance menu at any view. The Firmware Upgrade View  
displays (Figure 4-8).  
Fig ure 4-8  
Firm wa re Up g ra d e Vie w  
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Re p a ir Info rm a tio n  
2. At the Download Firmware file from field, select the desired file  
from the PC hard drive using the Browse button or type the  
desired filename.  
3. Click Send and Load Firmware. A message box displays, indicating  
any browser operation will terminate the firmware download.  
4. Click OK to download firmware. The process takes several  
minutes to complete, during which the browser is unavailable.  
When the process completes, the message Firmware successfully  
received and verified. Your browser connection will be  
unavailable until unit restart is complete. displays.  
5. After verification, the switch performs an initial program load  
(IPL) that takes approximately 30 seconds to complete. During  
the IPL, the browser-to-switch Internet connection drops  
momentarily and the EFCM Basic Edition session is lost.  
6. After the switch IPL and EFCM Basic Edition session logout, the  
message Firmware upgrade complete. Click here to login.  
displays.  
7. Click here to login and start a new EFCM Basic Edition session.  
The Enter Network Password dialog box displays.  
8. Type the default user name and password.  
NOTE: The default user name is Administrator and the default  
password is password. Both are case-sensitive.  
9. Click OK. The EFCM Basic Edition interface opens with the  
Hardware View panel displayed.  
The EFCM Basic Edition interface provides options to:  
Ma na g e  
Config ura tion Da ta  
Back up and restore the configuration file stored in nonvolatile  
random-access memory (NV-RAM) on the switch CTP card.  
Reset the configuration file to factory default values.  
The switch must be set offline prior to restoring or resetting the  
configuration file.  
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Re p a ir Inform a tio n  
Ba c k Up  
Co nfig ura tio n  
To back up the switch configuration file to the PC communicating  
with the EFCM Basic Edition interface:  
1. Select Backup Configuration from the Maintenance menu at any  
view. The Backup Configuration View displays (Figure 4-9).  
Fig ure 4-9  
Ba c kup Config ura tion Vie w  
2. Right-click the Configuration file link to open a list of menu  
options. Select the Save Target As menu option. The Save As dialog  
box displays.  
3. At the Save As dialog box, select the hard drive (C:\ ) from the  
Save in drop-down menu, type a descriptive name for the  
extensible markup language (.xml) configuration file in the File  
name field, and click Save.  
4. A Download dialog box displays, showing the estimated time  
remaining to complete the backup process. When finished, the  
dialog box changes to a Download complete dialog box.  
5. Click Close to close the dialog box.  
Re store Co nfig ura tio n  
To restore the switch configuration file from the PC communicating  
with the EFCM Basic Edition interface:  
1. Inform the customer the switch is to be set offline. Ensure the  
system administrator quiesces Fibre Channel frame traffic  
through the switch and sets attached devices offline.  
2. Set the switch offline. For instructions, refer to Set Online State.  
3. Select Restore Configuration from the Maintenance menu at any  
view. The Restore Configuration View displays (Figure 4-10).  
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Fig ure 4-10 Re store Config ura tio n Vie w  
4. At the Download Configuration file from field, select the desired file  
from the PC hard drive using the Browse button or type the  
desired filename.  
5. Click Send and Load Configuration. A message box displays,  
indicating any browser operation will terminate the configuration  
download.  
6. Click OK to download the configuration. The process takes  
several minutes to complete, during which the browser is  
unavailable. When the process completes, the message  
Configuration restored successfully. displays.  
Re se t Co nfig ura tion  
Da ta  
When configuration data is reset to factory default values, the switch  
defaults to the factory-set (Internet Protocol) IP address and all  
optional features are disabled. To reset configuration data to factory  
default settings:  
1. Inform the customer the switch is to be set offline. Ensure the  
system administrator quiesces Fibre Channel frame traffic  
through the switch and sets attached FC-AL devices offline.  
2. Set the switch offline. For instructions, refer to Set Online State.  
3. At the EFCM Basic Edition interface, select Switch from the  
Maintenance menu at any view. The Switch View displays  
(Figure 4-6).  
4. Click Reset Configuration. A dialog box with the message Are you  
sure that you want to reset the configuration? displays.  
5. Click OK to reset the configuration.  
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Re p a ir Inform a tio n  
6. The switch IP address resets to the default address of 10.1.1.10.  
— If the configured IP address (prior to reset) was the same as  
the default address, the browser-to-switch Internet connection  
is not affected and the procedure is complete.  
— If the configured IP address (prior to reset) was not the  
same as the default address, the browser-to-switch Internet  
connection drops and the EFCM Basic Edition session is lost.  
Continue to the next step.  
7. To change the switch IP address and restart the EFCM Basic  
Edition interface, refer to Configure Network Information. To restart  
the EFCM Basic Edition interface using the default IP address of  
10.1.1.10:  
a. At the browser, enter the default IP address of 10.1.1.10 as the  
Internet URL. The Enter Network Password dialog box displays.  
b. Type the default user name and password.  
NOTE: The default user name is Administrator and the default  
password is password. The user name and password are  
case-sensitive.  
c. Click OK. The EFCM Basic Edition interface opens and the  
procedure is complete.  
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5
Re m ova l a nd  
Re p la c e m e nt Proc e d ure s  
This chapter describes field-replaceable unit (FRU) removal and  
replacement procedures (RRPs) for the Sphereon 4300 Fabric Switch.  
The chapter also provides procedural notes, electrostatic discharge  
(ESD) precautions, and list of FRUs.  
Pro c e d ura l No te s  
Observe the following procedural notes:  
1. Follow all ESD precautions and DANGER, CAUTION, and  
ATTENTION statements.  
2. Do not perform an RRP unless a failure is isolated to a FRU. If  
fault isolation was not performed, refer to MAP 0000: Start MAP.  
3. Before removing a FRU, read the associated RRP to familiarize  
yourself with the procedure.  
4. After completing an RRP:  
— Clear the event codes reporting the failure and recovery from  
the product Event Log.  
— Extinguish the amber system error light-emitting diode (LED)  
at the product front panel.  
Re m o va l a nd Re p la c e m e nt Pro c e d ure s  
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Re m ova l a nd Re p la c e m e nt Pro c e d ure s  
ESD Proc e d ure s  
Follow these ESD procedures:  
If the product is connected to facility power (grounded), wear an  
ESD wrist strap and grounding cable connected to the product  
chassis.  
If the product is not connected to facility power (not grounded),  
wear an ESD wrist strap and grounding cable connected to an  
approved bench grounding point.  
Touch the product chassis once before performing a procedure,  
and once each minute during the procedure.  
Store ESD-sensitive FRUs in antistatic packaging.  
Fie ld -Re p la c e a b le Units  
Table 5-1 lists the concurrent FRU that is removed and replaced while  
the product is powered on and operational. The table also lists ESD  
precautions (yes or no) for the FRU, and references the RRP page  
number. Refer to Chapter 6, Illustrated Parts Breakdown for FRU  
locations and part numbers.  
Ta b le 5-1  
Conc urre nt FRU  
Concurrent FRU  
ESD Requirement  
Page  
Small form factor pluggable optical transceiver  
Yes  
5-3  
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Re m o va l a nd Re p la c e m e nt Proc e d ure s  
RRP 1: SFP Op tic a l Tra nsc e ive r  
Use the following procedures to remove or replace a small form  
factor pluggable (SFP) optical transceiver. A list of required tools is  
provided.  
To ols Re q uire d  
The following tools are required:  
Door key with 5/ 16-inch socket (provided with the FC-512  
Fabricenter equipment cabinet).  
Protective cap (provided with the fiber-optic jumper cable).  
Loopback plug (provided with the product).  
Fiber-optic cleaning kit.  
ESD grounding cable and wrist strap.  
Re m o va l  
To remove an SFP optical transceiver:  
1. Inform the customer the port with the defective transceiver will  
be blocked. Ensure the system administrator sets any attached  
device offline.  
2. If the product is not rack-mounted, go to step 3. If the product is  
rack-mounted, perform one of the following:  
— If the product is installed in an FC-512 Fabricenter equipment  
cabinet, insert the 5/ 16-inch door tool into the socket hole at  
the right top of the door (front or rear). Turn the tool counter-  
clockwise to unlock and open the door.  
— If the product is installed in a customer-supplied equipment  
cabinet, unlock and open the cabinet door (front or rear) as  
directed by the customer representative.  
3. Identify the defective port transceiver from:  
— An illuminated amber LED adjacent to the port.  
— At a web browser communicating with the EFCM Basic  
Edition interface, port failure information displayed at the  
Hardware View, Port List View, or Event Log.  
4. Block communication to the port. Refer to Block or Unblock a Port  
for instructions.  
5. Ensure an ESD grounding cable is connected to the product  
chassis (or approved bench ground) and your wrist.  
Re m o va l a nd Re p la c e m e nt Pro c e d ure s  
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Re m ova l a nd Re p la c e m e nt Pro c e d ure s  
6. Disconnect the fiber-optic jumper cable from the port:  
a. Pull the keyed LC connector free from the ports optical  
transceiver.  
b. Place a protective cap over the jumper cable connector.  
7. The optical transceiver has a wire locking bale to secure the  
transceiver in the port receptacle and to assist in removal. The  
bale rotates up or down, depending on transceiver manufacturer  
and port location (top or bottom row).  
a. Disengage the locking mechanism by rotating the wire bale up  
or down 90 degrees as shown in part (1) of Figure 5-1.  
b. Grasp the wire bale and pull the transceiver from the port  
receptacle as shown in part (2) of Figure 5-1.  
Fig ure 5-1  
SFP Op tic a l Tra nsc e ive r Re m ova l a nd Re p la c e m e nt  
8. At a web browser communicating with the EFCM Basic Edition  
interface, select Event from the Logs menu. An event code 513  
(SFP optics hot-removal completed) appears in the Event Log.  
Re p la c e m e nt  
To replace an SFP optical transceiver:  
1. Ensure an ESD grounding cable is connected to the product  
chassis (or approved bench ground) and your wrist.  
2. Remove the replacement transceiver from its packaging.  
3. Insert the transceiver into the port receptacle, then engage the  
locking mechanism by rotating the wire bale up or down 90  
degrees as shown in Figure 5-1.  
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Re m o va l a nd Re p la c e m e nt Proc e d ure s  
4. Perform an external loopback test. Refer to External Loopback Test  
for instructions. If the test fails, go to MAP 0000: Start MAP to  
isolate the problem.  
a. Remove the protective cap from the cable connector and the  
protective plug from the port optical transceiver. Store the cap  
and plug in a suitable location for safekeeping.  
b. Clean the jumper cable and transceiver connectors. Refer to  
Clean Fiber-Optic Components for instructions.  
c. Insert the keyed LC cable connector into the ports optical  
transceiver.  
6. Ensure the amber port LED extinguishes. If the LED illuminates,  
go to MAP 0000: Start MAP to isolate the problem.  
7. At a web browser communicating with the EFCM Basic Edition  
interface, select Event from the Logs menu. Ensure an event code  
510 (SFP optics hot-insertion initiated) appears. If the event code  
does not appear, go to MAP 0000: Start MAP to isolate the  
problem.  
8. At a web browser communicating with the EFCM Basic Edition  
interface, open the Hardware View and verify port operation:  
a. Ensure alert symbols do not appear (yellow triangle or red  
diamond).  
b. Open the Port List View. Verify that port Operational State, Type,  
Health Status, and Transceiver are correct.  
If a problem is indicated, go to MAP 0000: Start MAP to isolate the  
problem.  
9. Restore communication to the port as directed by the customer.  
Refer to Block or Unblock a Port for instructions. Inform the customer  
the port is available.  
10. Clear the system error LED on the product front bezel. At a web  
browser communicating with the EFCM Basic Edition interface,  
select Clear System Error Light from the Maintenance menu.  
11. If necessary, close and lock the equipment cabinet door.  
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Re m ova l a nd Re p la c e m e nt Pro c e d ure s  
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6
Illustra te d Pa rts  
Bre a kd own  
This chapter provides an illustrated parts breakdown for Sphereon  
4300 Switch field-replaceable units (FRUs). Exploded-view assembly  
drawings are provided for:  
Front-accessible FRUs.  
Miscellaneous parts.  
Power cords and receptacles.  
Exploded-view illustrations portray the switch disassembly sequence  
for clarity. Illustrated FRUs are numerically keyed to associated  
tabular parts lists. The parts lists also include McDATA part numbers,  
descriptions, and quantities.  
Illustra te d Pa rts Bre a kd o wn  
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Illustra te d Pa rts Bre a kd own  
Front-Ac c e ssib le FRUs  
Figure 6-1 illustrates front-accessible FRUs. Table 6-1 is the associated  
FRU parts list. The table includes reference numbers to Figure 6-1,  
FRU part numbers, descriptions, and quantities.  
Fig ure 6-1  
Fro nt-Ac c e ssib le FRUs  
Ta b le 6-1  
Fro nt-Ac c e ssib le FRU Pa rts List  
Ref.  
6 - 1  
-1  
Part Number  
Description  
Qty.  
002-002788-002  
803-000074-386  
Switch, Sphereon 4300, Version 2, base assembly  
Reference  
0 to 12  
Transceiver, optical, SFP, 850 nm, 3.3 volt, LC connector, dual-rate  
(1.0625/2.1250 Gbps), digital diagnostic  
-1  
-1  
803-000075-313  
803-000076-313  
Transceiver, optical, SFP, 1310 nm, 3.3 volt, LC connector, dual-rate  
(1.0625/2.1250 Gbps), digital diagnostic, 10 km  
0 to 12  
0 to 12  
Transceiver, optical, SFP, 1310 nm, 3.3 volt, LC connector, dual-rate  
(1.0625/2.1250 Gbps), digital diagnostic, 20 and 35 km  
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Misc e lla ne ous Pa rts  
Figure 6-2 illustrates miscellaneous parts. Table 6-2 is the associated  
parts list. The table includes reference numbers to Figure 6-2, part  
numbers, descriptions, and quantities.  
Fig ure 6-2  
Misc e lla ne ous Pa rts  
Ta b le 6-2  
Misc e lla ne ous Pa rts List  
Ref.  
-1  
Part Number  
803-000057-000  
803-000057-001  
801-000039-000  
801-000035-010  
Description  
Qty.  
1
Plug, loopback, LC connector, multimode, 50/125 micron (#1148)  
Plug, loopback, LC connector, singlemode, 9/125 micron (#1149)  
Cable, communication, null modem, DB9F-DB9F connectors, 10-foot  
Cable, Ethernet, RJ-45 connectors, Category 5E, 10-foot  
-1  
1
-2  
1
-3  
1
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Illustra te d Pa rts Bre a kd own  
Powe r Cord s a nd Re c e p ta c le s  
Figure 6-3 illustrates optional power cords and receptacles. Table 6-3  
is the associated parts list. The table includes reference numbers to  
Figure 6-3, feature numbers, and descriptions.  
Fig ure 6-3  
Powe r Cord s a nd Re c e p ta c le s  
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Illustra te d Pa rts Bre a kd o wn  
Ta b le 6-3  
Powe r Cord a nd Re c e p ta c le List  
Ref.  
Part Number  
Description  
Feature  
-1  
806-000001-000  
806-000004-001  
806-000005-001  
806-000006-001  
806-000027-000  
806-000029-000  
806-000030-000  
806-000033-000  
806-000034-000  
806-000037-000  
806-000038-000  
Power cord, AC, North America  
NEMA 5-15P straight, 125 volts, 10 amps, 3.0 meters  
Receptacle: NEMA 5-15R  
1010  
-2  
-3  
Power cord, AC, United Kingdom  
BS 1363 right angle, 250 volts, 10 amps, 2.8 meters  
Receptacle: BS 1363  
1012  
1013  
1014  
1021  
1022  
1023  
1024  
1025  
1026  
1027  
Power cord, AC, European Union  
CEE 7/7 straight, 250 volts, 10 amps, 2.8 meters  
Receptacle: CEE 7  
-4  
Power cord, AC, Australia  
AS 3112 straight, 250 volts, 10 amps, 2.8 meters  
Receptacle: AS 3112  
-5  
Power cord, AC, Italy, Chile, Libya, and Ethiopia  
CEI 23-16/VII straight, 250 volts, 10 amps, 2.8 meters  
Receptacle: CEI 23-16/VII  
-6  
Power cord, AC, Israel  
SI-32 right angle, 250 volts, 15 amps, 2.8 meters  
Receptacle: SI-32  
-7  
Power cord, AC, Thailand, Philippines, Taiwan, Bolivia, and Peru  
NEMA 6-15P straight, 250 volts, 15 amps, 2.8 meters  
Receptacle: NEMA 6-15R  
-8  
Power cord, AC, Denmark  
Afsnit 107-2-D1 straight, 250 volts, 10 amps, 2.8 meters  
Receptacle: Afsnit 107-2-D1  
-9  
Power cord, AC, South Africa, Burma, Pakistan, India, and Bangladesh  
BS 546 Type, right angle, 250 volts, 15 amps, 2.8 meters  
Receptacle: BS 546  
-10  
-11  
Power cord, AC, Switzerland and Liechtenstein  
SEV 1011 straight, 250 volts, 10 amps, 2.8 meters  
Receptacle: SEV 1011  
Power cord, AC, United States (Chicago)  
NEMA 6-15P straight, non-locking, 250 volts, 10 amps, 1.8 meters  
Receptacle: NEMA 6-15R  
Illustra te d Pa rts Bre a kd o wn  
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Illustra te d Pa rts Bre a kd own  
Ta b le 6-3  
Powe r Cord a nd Re c e p ta c le List (Co ntinue d )  
Ref.  
Part Number  
Description  
Power cord, AC, United States (Chicago)  
Feature  
-12  
806-000040-000  
1028  
NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 1.8 meters  
Receptacle: NEMA L6-15R  
-13  
-14  
806-000042-000  
806-000043-000  
Power cord, AC, North America  
NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters  
Receptacle: NEMA L6-15R  
1016  
and  
1029  
Power cord, AC, Japan  
1030  
NEMA 6-15P straight, 240 volts, 6 amps, 2.8 meters  
Receptacle: NEMA 6-15R  
Note: The power cord shipped is specifically intended for use with the associated  
product and cannot be used with any other electrical products.  
-15  
806-000058-000  
Power cord, AC, Japan  
None  
JIS 8303 straight, 125 volts, 12 amps, 2.5 meters  
Receptacle: NEMA 5-15R  
Note: The power cord shipped is specifically intended for use with the associated  
product and cannot be used with any other electrical products.  
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A
Eve nt Cod e Ta b le s  
An event is a state change, problem detection, or problem correction  
that requires attention or should be reported to service personnel. An  
event usually indicates an operational state transition, but may also  
indicate an impending state change (threshold violation) or provide  
information only. Events are reported as event codes. This appendix  
lists three-digit event codes. The codes are listed in numerical order  
and tabular format as follows:  
000 through 199 - system events.  
300 through 399 - fan events.  
400 through 499 - control processor (CTP) card events.  
500 through 599 - port events.  
800 through 899 - thermal sensor events.  
Events are recorded in the Event Log at the Enterprise Fabric  
Connectivity Manager (EFCM) Basic Edition interface. An event  
illuminates the system error light-emitting diode (LED) at the product  
front panel.  
Tables in this appendix also provide a:  
Message - a text string that describes the event.  
Severity - a severity level that indicates event criticality as  
follows:  
Eve nt C o d e Ta b le s  
A-1  
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Eve nt Co d e Ta b le s  
0 - informational.  
2 - minor.  
3 - major.  
4 - severe (not operational).  
Explanation - an explanation of what caused the event.  
Action - the recommended course of action (if any) to resolve the  
problem.  
Event data - supplementary event data (if any) that appears in the  
event log in hexadecimal format.  
Distribution - checks in associated fields indicate where the event  
code is reported (product, management server, or attached host).  
Syste m Eve nts (000 throug h 199)  
Event Code: 011  
Message:  
Severity:  
Login Server database invalid.  
Minor.  
Explanation: Following an initial machine load (IML) or firmware download, the Login Server database failed cyclic redundancy  
check (CRC) validation. All fabric service databases initialize to an empty state, resulting in implicit fabric logout  
of all attached devices.  
Action:  
Perform a data collection and return the CD to support personnel.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
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Eve nt Co d e Ta b le s  
Event Code: 021  
Message:  
Severity:  
Name Server database invalid.  
Minor.  
Explanation: Following an IML or firmware download, the Name Server database failed CRC validation. All fabric service  
databases initialize to an empty state, resulting in implicit fabric logout of all attached devices.  
Action:  
Perform a data collection and return the CD to support personnel.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 031  
Message:  
Severity:  
SNMP request received from unauthorized community.  
Informational.  
Explanation: An SNMP request containing an unauthorized community name was rejected with an error. Only requests  
containing authorized SNMP community names are allowed.  
Action:  
Add the community name to the SNMP configuration.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
Host  
Sense Info LinkIncident  
System  
Management Server  
Event Log  
Error LED  
Log  
Event Log  
E-Mail Call-Home  
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Eve nt Co d e Ta b le s  
Event Code: 051  
Message:  
Severity:  
Management Server database invalid.  
Minor.  
Explanation: Following an IML or firmware download, the Management Server database failed CRC validation. All  
management service databases initialize to an empty state, resulting in implicit logout of all logged-in devices.  
Action:  
Perform a data collection and return the CD to support personnel.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 061  
Message:  
Severity:  
Fabric Controller database invalid.  
Minor.  
Explanation: Following an IML or firmware download, the fabric controller database failed CRC validation. All fabric controller  
databases initialize to an empty state, resulting in momentary loss of interswitch communication.  
Action:  
Perform a data collection and return the CD to support personnel.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 062  
Message:  
Severity:  
Maximum interswitch hop count exceeded.  
Informational.  
Explanation: Fabric controller software detected a path to a director or switch that traverses more than seven interswitch links  
(hops). This may result in Fibre Channel frames persisting in the fabric longer than timeout values allow.  
Action:  
Reconfigure the fabric so the path between any two switches traverses seven or less ISLs.  
Event Data:  
Distribution:  
Byte 0 = domain ID of the director or switch more than seven hops away.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 063  
Message:  
Severity:  
Remote switch has too many ISLs.  
Major.  
Explanation: The director or switch with domain ID indicated in the event data has too many ISLs attached and is unreachable  
from this switch.  
Action:  
Reduce the ISLs on the indicated director or switch to a number within limits specified.  
Event Data:  
Distribution:  
Byte 0 = domain ID of the director or switch with too many ISLs.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
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Eve nt Co d e Ta b le s  
Event Code: 064  
Message:  
Severity:  
ESS response from indicated domain ID not received after maximum tries.  
Informational.  
Explanation: Fabric controller software detected an exchange switch support (ESS) response from the indicated domain ID  
was not received after the maximum attempts. The event is reported only in McDATA interop mode.  
Action:  
No action required.  
Event Data:  
Byte 0 = domain ID of the director or switch not receiving an ESS response.  
Byte 1 = domain ID of the director or switch not responding.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 070  
Message:  
Severity:  
E_Port is segmented.  
Informational.  
Explanation: An E_Port recognized an incompatibility with the attached director or switch, preventing fabric participation. A  
segmented port does not transmit Class 2 or Class 3 traffic, but transmits Class F traffic. Refer to event data for  
segmentation reason.  
Action:  
Action depends on segmentation reason specified.  
Event Data:  
The first byte of event data (byte 0) specifies the E_Port number. The fifth byte (byte 4) specifies the segmentation  
reason as follows:  
1 = Incompatible operating parameters - Ether the resource allocation time out value (R_A_TOV) or error  
detect time out value (E_D_TOV) is inconsistent between the switch and another director or switch. Modify the  
R_A_TOV and E_D_TOV to make the values consistent.  
2 = Duplicate domain ID - The switch has the same preferred domain ID as another director or switch) Modify  
the Domain ID to make it unique.  
3 = Incompatible zoning configurations - The same name is applied to a zone for the switch and another  
director or switch, but the zones contain different zone members. Modify the zone name to make it unique, or  
ensure zones with the same name contain identical zone members.  
4 = Build fabric protocol error - A protocol error was detected during incorporation of the switch into the fabric.  
Disconnect the E_Port link, then reconnect the link. If the condition persists, perform a data collection and return  
the CD to support personnel.  
5 = No principal switch - No director or switch in the fabric can become the principal switch. Modify the switch  
priority to any value other than 255.  
6 = No response from attached switch (hello timeout) - The switch periodically verifies operation of attached  
directors or switches. The E_Port at the operational switch times out and segments if the attached device does  
not respond. Check the status of the attached director or switch. If the condition persists, perform a data  
collection and return the CD to support personnel.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
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A-7  
Eve nt Co d e Ta b le s  
Event Code: 071  
Message:  
Severity:  
Switch is isolated.  
Informational.  
Explanation: The switch is isolated from other directors or switches. This event code is accompanied by one or more 070 event  
codes. Refer to event data for segmentation reason.  
Action:  
Action depends on segmentation reason specified.  
Event Data:  
The first byte of event data (byte 0) specifies the E_Port number. The fifth byte (byte 4) specifies the segmentation  
reason as follows:  
1 = Incompatible operating parameters - Ether the resource allocation time out value (R_A_TOV) or error  
detect time out value (E_D_TOV) is inconsistent between the switch and another director or switch. Modify the  
R_A_TOV and E_D_TOV to make the values consistent.  
2 = Duplicate domain ID - The switch has the same preferred domain ID as another director or switch) Modify  
the Domain ID to make it unique.  
3 = Incompatible zoning configurations - The same name is applied to a zone for the switch and another  
director or switch, but the zones contain different zone members. Modify the zone name to make it unique, or  
ensure zones with the same name contain identical zone members.  
4 = Build fabric protocol error - A protocol error was detected during incorporation of the switch into the fabric.  
Disconnect the E_Port link, then reconnect the link. If the condition persists, perform a data collection and return  
the CD to support personnel.  
5 = No principal switch - No director or switch in the fabric can become the principal switch. Modify the switch  
priority to any value other than 255.  
6 = No response from attached switch (hello timeout) - The switch periodically verifies operation of attached  
directors or switches. The E_Port at the operational switch times out and segments if the attached device does  
not respond. Check the status of the attached director or switch. If the condition persists, perform a data  
collection and return the CD to support personnel.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
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A-8  
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Eve nt Co d e Ta b le s  
Event Code: 072  
Message:  
Severity:  
E_Port connected to unsupported switch.  
Informational.  
Explanation: The switch is attached (through an ISL) to an incompatible director or switch.  
Action:  
Disconnect the ISL.  
No supplementary data included.  
Product  
Event Data:  
Distribution:  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Error LED  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Code: 073  
Message:  
Severity:  
Fabric initialization error.  
Informational.  
Explanation: An error was detected during the fabric initialization sequence, probably caused by frame delivery errors. Event  
data is intended for engineering evaluation.  
Action:  
Perform a data collection and return the CD to support personnel.  
Event Data:  
Byte 0 = error reason code for engineering evaluation.  
Bytes 4 - 9 = port numbers where problems were detected.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Eve nt C o d e Ta b le s  
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A-9  
Eve nt Co d e Ta b le s  
Event Code: 074  
Message:  
Severity:  
ILS frame delivery error threshold exceeded.  
Informational.  
Explanation: Fabric controller frame delivery errors exceeded an E_Port threshold and caused fabric initialization problems  
(073 event code). Most problems are caused by control frame delivery errors, as indicated by this code. Event  
data is intended for engineering evaluation.  
Action:  
Perform a data collection and return the CD to support personnel.  
Event Data:  
Byte 0 = E_Port number reporting the problem.  
Bytes 4 - 8 = Count of frame delivery timeouts.  
Bytes 9 - 11 = Count of frame delivery aborts.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 075  
Message:  
Severity:  
E_Port segmentation recovery.  
Informational.  
Explanation: A segmented E_Port (event code 070) recovered. This event is not generated if the port is manually recovered by  
blocking and unblocking, setting offline and online, or disconnecting the fiber-optic cable.  
Action:  
No action required.  
Event Data:  
The first byte of event data (byte 0) specifies the E_Port number. The fifth byte (byte 4) specifies the original  
segmentation reason as described in event code 070.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-10  
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Eve nt Co d e Ta b le s  
Event Code: 080  
Message:  
Severity:  
Unauthorized worldwide name.  
Informational.  
Explanation: The WWN of the connected device or fabric element is not authorized for the port number.  
Action:  
Change the port binding definition or connect the proper device or fabric element to the indicated port.  
Event Data:  
Byte 0 = Port number reporting the unauthorized connection.  
Bytes 4 - 11 = WWN of the unauthorized device or fabric element.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Eve nt C o d e Ta b le s  
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A-11  
Eve nt Co d e Ta b le s  
Event Code: 081  
Message:  
Severity:  
Invalid attachment.  
Informational.  
Explanation: A switch port recognized an incompatibility with the attached fabric element or device and isolated the port. An  
isolated port does not transmit Class 2, Class 3, or Class F traffic. Refer to event data for the reason.  
Action:  
Action depends on reason specified.  
Event Data:  
The first byte of event data (byte 0) specifies the port number. The fifth byte (byte 4) specifies the isolation reason  
as follows:  
1 = Unknown - Reason is unknown, but probably caused by failure of an E_Port connected device. Fault isolate  
the failed device or contact support personnel to report the problem.  
2 = ISL connection not allowed - The port connection conflicts with the configured port type. Change the port  
type to F_Port if the port is cabled to a device, or E_Port if the port is cabled to a fabric element to form an ISL.  
3 = Incompatible switch - The switch returned a Process ELP Reject - Unable to Process reason code because  
the attached fabric element is not compatible. Set the switch operating mode to McDATA Fabric 1.0 if connected  
to a McDATA product. Set the switch operating mode to Open Fabric 1.0 if connected to an open-fabric compliant  
product manufactured by a different vendor.  
4 = Incompatible switch - The switch returned a Process ELP Reject - Invalid Revision Level reason code  
because the attached fabric element is not compatible. Set the switch operating mode to McDATA Fabric 1.0 if  
connected to a McDATA product. Set the switch operating mode to Open Fabric 1.0 if connected to an  
open-fabric compliant product manufactured by a different vendor.  
5 = Loopback plug connected - A loopback plug is connected to the port with no diagnostic test running.  
Remove the loopback plug.  
6 = N_Port connection not allowed - The switch is connected to a fabric element through a misconfigured port.  
Change the port type to E_Port.  
7 = Non-McDATA switch at other end - The attached fabric element is not a McDATA product. Set the switch  
operating mode to Open Fabric 1.0 if connected to an open-fabric compliant product manufactured by a different  
vendor.  
8 = E_Port capability disabled - The product does not have E_Port capability. Enable this functionality through  
the appropriate product feature enablement (PFE) key.  
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A-12  
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Eve nt Co d e Ta b le s  
Event Code: 081 (continued)  
Event Data  
(continued):  
A = Unauthorized port binding WWN - The device WWN or nickname used to configure port binding for this  
port is not valid. At the Configure Ports dialog box, reconfigure the port with the WWN or nickname authorized for  
the attached device, or disable the port binding feature.  
B = Unresponsive node - The attached node did not respond, resulting in a G_Port ELP timeout. Check the  
status of the attached device and clean the link’s fiber-optic components (cable and connectors). If the problem  
persists, contact support personnel to report the problem.  
C = ESA security mismatch - Processing of the Exchange Security Attribute (ESA) frame detected a security  
feature mismatch. The switch binding parameters for this switch and the attached fabric element must agree. At  
the Switch Binding - State Change dialog boxes, ensure the parameters for both fabric elements are compatible,  
or disable the fabric and switch binding features.  
D = Fabric binding mismatch - Fabric binding is enabled and an attached fabric element has an incompatible  
fabric membership list. At the Fabric Binding dialog box, update the fabric membership list for both fabric  
elements to ensure compatibility, or disable the fabric binding feature.  
E = Authorization failure reject - The fabric element connected to the switch through an ISL detected a security  
violation. As a result, the switch received a generic reason code and set the port to an invalid attachment state.  
Check the port status of the attached fabric element and clean the link’s fiber-optic components (cable and  
connectors). If the problem persists, contact support personnel to report the problem.  
F = Unauthorized switch binding WWN - Switch binding is enabled and an attached device or fabric element  
has an incompatible switch membership list. At the Switch Binding - Membership List dialog box, update the  
switch membership list for the switch and the attached device or fabric element to ensure compatibility, or disable  
the switch binding feature.  
10 = Authentication failure - An ISL challenge handshake authentication protocol (CHAP) check failed. Update  
the authentication list or disable the authentication feature.  
11 = Fabric mode mismatch - Based on the ELP revision level, a connection was not allowed because a  
McDATA switch in legacy mode is attached to a McDATA switch in Open Fabric mode, or a McDATA switch in  
Open Fabric mode is attached to an OEM switch at an incorrect ELP revision level. Update the fabric mode for  
one switch using the Interop Mode drop-down list at the Configure Fabric Parameters dialog box.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Eve nt C o d e Ta b le s  
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A-13  
Eve nt Co d e Ta b le s  
Event Code: 082  
Message:  
Severity:  
Port fenced.  
Informational.  
Explanation: The port was blocked after exceeding threshold criteria defined by the port fencing policy. A hardware malfunction  
is indicated or the port fencing policy is too restrictive. The fence type is indicated in the event data.  
Action:  
Identify and correct the hardware malfunction (port transceiver, fiber-optic cable, or attached fabric element), or  
change the port fencing threshold settings to more lenient values. After problem correction, unblock the port.  
Event Data:  
The first byte of event data (byte 0) specifies the port number. The fifth byte (byte 4) specifies the fence type code  
as follows:  
1 = Protocol error - Failure is associated with persistent incomplete operations or application-layer protocol  
errors (including port logins, fabric rebuilds, and management protocol errors).  
2 = Link level hot I/O - Failure is hardware related and associated with an unstable link-state machine.  
3 = Security violation - Failure is associated with persistent firmware-related security feature violations (port  
binding violations or authentication failures).  
The ninth byte (byte 8) specifies the disabled reason code as follows:  
1 = Unknown - The failure reason is unknown.  
9 = ISL fencing - The E_Port (ISL) was fenced after the port exceeded a threshold value.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-14  
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Eve nt Co d e Ta b le s  
Event Code: 083  
Message:  
Severity:  
Port set to inactive state.  
Informational.  
Explanation: A hardware or software problem prevented the port from coming online and set the port to an inactive state. Refer  
to event data for the inactive reason  
Action:  
Action depends on inactive reason specified.  
Event Data:  
The first byte of event data (byte 0) specifies the port number. The second byte (byte 1) specifies the inactive  
reason code as follows:  
2 = Feature key not enabled - The optional flexport PFE key is not enabled.  
3 = Switch speed conflict - The port cannot operated at the configured product (backplane or CTP Card) speed.  
4 = Optics speed conflict - The port transceiver does not support the configured port speed.  
5 = No SBAR - A serial crossbar (SBAR) is not installed. Not applicable to 4000-series fabric switches.  
6 = Port swap conflict - The port swap configuration is invalid.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-15  
Eve nt Co d e Ta b le s  
Event Code: 120  
Message:  
Severity:  
Error detected while processing system management command.  
Informational.  
Explanation: This event occurs when the switch receives a management command that violates specified boundary  
conditions, typically as a result of a network error. The switch rejects the command, drops the switch-to-server  
Ethernet link, and forces error recovery processing. When the link recovers, the command can be retried.  
Action:  
No action is required for an isolated event. If this event persists, perform a data collection and return the CD to  
support personnel.  
Event Data:  
Distribution:  
No supplementary data included.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Event Code: 121  
Message:  
Severity:  
Zone set activation failed - zone set too large.  
Informational.  
Explanation: This event occurs when the switch receives a zone set activation command that exceeds the size supported by  
the switch. The switch rejects the command, drops the switch-to-server Ethernet link, and forces error recovery  
processing. When the link recovers, the command can be modified and retried.  
Action:  
Reduce the size of the zone set to conform to the limit specified, then retry the activation command.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
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A-16  
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Eve nt Co d e Ta b le s  
Event Code: 140  
Message:  
Severity:  
Congestion detected on an ISL.  
Informational.  
Explanation: OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeded the configured congestion  
threshold.  
Action:  
No action is required for an isolated event. If this event persists, relieve the congestion by adding parallel ISLs,  
increasing the ISL link speed, or moving device connections to a less-congested region of the fabric.  
Event Data:  
Distribution:  
Byte 0 = Port number reporting congestion.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 141  
Message:  
Severity:  
Congestion relieved on an ISL.  
Informational.  
Explanation: OpenTrunking firmware detected an ISL with Fibre Channel traffic that previously exceeded the configured  
congestion threshold. The congestion is now relieved.  
Action:  
No action required.  
Event Data:  
Distribution:  
Byte 0 = Port number reporting congestion relieved.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-17  
Eve nt Co d e Ta b le s  
Event Code: 142  
Message:  
Severity:  
Low BB_Credit detected on an ISL.  
Informational.  
Explanation: OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the  
configured low BB_Credit threshold. This indicates downstream fabric congestion.  
Action:  
No action is required for an isolated event or if the reporting ISL approaches 100% throughput. If this event  
persists, relieve the low BB_Credit condition by adding parallel ISLs, increasing the ISL link speed, or moving  
device connections to a less-congested region of the fabric.  
Event Data:  
Distribution:  
Byte 0 = Port number reporting low BB_Credit.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Event Code: 143  
Message:  
Severity:  
Low BB_Credit relieved on an ISL.  
Informational.  
Explanation: OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that previously  
exceeded the configured low BB_Credit threshold. The low-credit condition is now relieved.  
Action:  
No action required.  
Event Data:  
Distribution:  
Byte 0 = Port number reporting low BB_Credit relieved.  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-18  
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Eve nt Co d e Ta b le s  
Event Code: 150  
Message:  
Severity:  
Fabric merge failure.  
Informational.  
Explanation: During ISL initialization, the fabric merge process failed. The fabric binding membership lists do not match, an  
incompatible zone set was detected, there is a problem with exchanging zoning parameters, or the zone set  
merge failed. This event code is always preceded by a 070 ISL segmentation event code, and represents the  
reply of an adjacent fabric element. Refer to the event data for the failure reason.  
Action:  
Perform a data collection and return the CD to support personnel.  
Event Data:  
Event data are mapped from the software implementation of the FC-SW2 protocol and are typically complicated.  
Decoding the event data requires engineering support. Event data are as follows:  
Bytes 0 - 3 = Affected E_Port number(s).  
Bytes 4 - 7 = Request SW_ILS command codes.  
Bytes 8 - 31 = Request response payloads.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Eve nt C o d e Ta b le s  
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A-19  
Eve nt Co d e Ta b le s  
Event Code: 151  
Message:  
Severity:  
Fabric configuration failure.  
Informational.  
Explanation: A fabric-wide configuration activation process failed. An event code 151 is recorded only by the managing switch  
in the fabric. The event code is intended to help engineering support personnel fault isolate a fabric-wide  
configuration failures.  
Action:  
Perform a data collection and return the CD to support personnel.  
Event Data:  
Event data are mapped from the software implementation of the FC-SW2 protocol and are typically complicated.  
Decoding the event data requires engineering support. Event data are as follows:  
Bytes 0 - 3 = Managing switch domain ID in internal format (1-31).  
Bytes 4 - 7 = Fabric configuration operation that failed.  
Bytes 8 - 11 = Fabric configuration step that failed.  
Bytes 12 - 15 = Managed switch domain ID in internal format (1-31).  
Bytes 16 - 19 = Response command code received from the managed switch.  
Bytes 20 - 23 = Response code received from the managed switch.  
Bytes 24 - 27 = Reason code received from the managed switch.  
Bytes 28 - 31 = Error code received from the managed switch.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-20  
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Eve nt Co d e Ta b le s  
Fa n Eve nts (300 throug h 399)  
Event Code: 300  
Message:  
Severity:  
Cooling fan propeller failed.  
Major.  
Explanation: One cooling fan failed or is rotating at insufficient angular velocity.  
Action:  
Replace the switch.  
Event Data:  
Distribution:  
The first byte of event data (byte 0) specifies the failed fan number.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 301  
Message:  
Severity:  
Cooling fan propeller failed.  
Major.  
Explanation: Two cooling fans failed or are rotating at insufficient angular velocity.  
Action:  
Replace the switch.  
Event Data:  
Distribution:  
The first byte of event data (byte 0) specifies the failed fan number(s).  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-21  
   
Eve nt Co d e Ta b le s  
Event Code: 302  
Message:  
Severity:  
Cooling fan propeller failed.  
Major.  
Explanation: Three cooling fans failed or are rotating at insufficient angular velocity.  
Action:  
Replace the switch.  
Event Data:  
Distribution:  
The first byte of event data (byte 0) specifies the failed fan number(s).  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
LinkIncident  
System  
Event Log  
Call-Home  
Sense Info  
Event Log  
Error LED  
Log  
Event Code: 310  
Message:  
Severity:  
Cooling fan propeller recovered.  
Informational.  
Explanation: One cooling fan recovered.  
Action:  
No action required.  
The first byte of event data (byte 0) specifies the recovered fan number.  
Event Data:  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-22  
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Eve nt Co d e Ta b le s  
Event Code: 311  
Message:  
Severity:  
Cooling fan propeller recovered.  
Informational.  
Explanation: Two cooling fans recovered.  
Action:  
No action required.  
Event Data:  
Distribution:  
The first byte of event data (byte 0) specifies the recovered fan number(s).  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 312  
Message:  
Severity:  
Cooling fan propeller recovered.  
Informational.  
Explanation: Three cooling fans recovered  
Action:  
No action required.  
The first byte of event data (byte 0) specifies the recovered fan number(s).  
Event Data:  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-23  
Eve nt Co d e Ta b le s  
Event Code: 370  
Message:  
Severity:  
Cooling fan status polling temporarily disabled.  
Minor.  
Explanation: The failed or recovered status values for one or more cooling fans are exceeding a determined threshold. This  
indicates a possible fan failure. Fan status polling is enabled hourly or following an IML or reset.  
Action:  
No immediate action required. Monitor cooling fan operation or additional event codes indicating a fan failure.  
No supplementary data included.  
Event Data:  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
CTP Ca rd Eve nts (400 throug h 499)  
Event Code: 400  
Message:  
Severity:  
Power-up diagnostics failure.  
Major.  
Explanation: Power-on self tests (POSTs) detected a failed FRU as indicated by the event data.  
Action:  
If a CTP card, fan, or power supply failure is indicated, replace the switch. Perform a data collection and return  
the CD to support personnel.  
Event Data:  
Byte 0 = FRU code as follows: 02 = CTP card, 05 = cooling fan, 06 = power supply assembly.  
Byte 1 = FRU slot number.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 410  
Message:  
Severity:  
Switch reset.  
Informational.  
Explanation: The switch reset due to system power-up, IML, or manual reset. A software reset can occur automatically after a  
firmware fault (event code 411), or be user-initiated. Event data indicates the type of reset.  
Action:  
No action required.  
Event Data:  
Distribution:  
Byte 0 = reset type as follows: 00 = power-on, 02 = IML, 04 = reset.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-25  
   
Eve nt Co d e Ta b le s  
Event Code: 411  
Message:  
Severity:  
Firmware fault.  
Major.  
Explanation: Switch firmware encountered an unexpected condition and dumped operating state information to FLASH  
memory for retrieval and analysis. The dump file automatically transfers to the management server, where it is  
stored for retrieval through a data collection.  
The switch performs a software reset, during which all attached Fibre Channel devices are momentarily  
disrupted, log out, and log back in.  
Action:  
Perform a data collection and return the CD to support personnel.  
Event Data:  
Distribution:  
Bytes 0 - 3 = fault identifier, least significant byte first.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
LinkIncident  
System  
Event Log  
Call-Home  
Sense Info  
Event Log  
Error LED  
Log  
Event Code: 412  
Message:  
Severity:  
CTP watchdog timer reset.  
Informational.  
Explanation: The hardware watchdog timer expired and caused the CTP card to reset.  
Action:  
Perform a data collection and return the CD to support personnel.  
Event Data:  
Byte 0 = reset type as follows: 00 = task switch did not occur within approximately one second,  
01 = interrupt servicing blocked for more than approximately one second.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 421  
Message:  
Severity:  
Firmware download complete.  
Informational.  
Explanation: A new firmware version was downloaded from the management server or EFCM Basic interface. Event data  
contains the ASCII firmware version in hexadecimal format xx.yy.zz.bbbb.  
Action:  
No action required.  
Event Data:  
Bytes 0 and 1 = release level (xx).  
Byte 2 = always a period.  
Bytes 6 and 7 = interim release level (zz).  
Byte 8 = always a space.  
Bytes 3 and 4 = maintenance level (yy).  
Byte 5 = always a period.  
Bytes 9 - 12 = build ID (bbbb).  
Distribution:  
Product  
Management Server  
Host  
EFCMBasic  
Event Log  
System  
Error LED  
Event Log  
E-Mail  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Code: 423  
Message:  
Severity:  
CTP firmware download initiated.  
Informational.  
Explanation: The management server or EFCM Basic Edition interface initiated download of a new firmware version.  
Action:  
No action required.  
No supplementary data included.  
Product  
Event Data:  
Distribution:  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Error LED  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Eve nt C o d e Ta b le s  
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A-27  
Eve nt Co d e Ta b le s  
Event Code: 426  
Message:  
Severity:  
Multiple ECC single-bit errors occurred.  
Minor.  
Explanation: When the SDRAM controller detects an error checking and correction (ECC) error, an interrupt occurs. If an  
interrupt occurs a certain number of times weekly, a 426 event code is recorded. The number of interrupts is  
indicated by the event data.  
Action:  
No action required. SDRAM is probably malfunctioning intermittently.  
Event Data:  
Byte 0 of the event data (equal to 5, 10, 15, or 20) is recorded. The number of interrupts equals two to the power  
of the event data. Event data equal to 10 indicates 1,024 ECC error interrupts.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Event Code: 433  
Message:  
Severity:  
Nonrecoverable Ethernet fault.  
Major.  
Explanation: A non-recoverable Ethernet interface failure was detected and the LAN connection to the management server or  
Internet was terminated. No failure information or event codes are reported outside the switch. Although Fibre  
Channel port functionality is not affected, the switch cannot be monitored or configured.  
Action:  
Replace the switch.  
Event Data:  
Byte 0 = LAN error type as follows: 01 = hard failure, 04 = registered fault.  
Byte 1 = LAN error subtype (internally defined).  
Byte 2 = LAN fault identifier (internally defined).  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 440  
Message:  
Severity:  
Embedded port hardware failed.  
Major.  
Explanation: The embedded port hardware detected a fatal error.  
Action:  
Replace the switch.  
Event Data:  
Byte 0 = CTP slot position (00).  
Byte 1 = engineering reason code  
Bytes 4 - 7 = elapsed millisecond tick count.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
Event Code: 442  
Message:  
Severity:  
Embedded port anomaly detected.  
Informational.  
Explanation: The switch detected a deviation in the normal operating mode or status of the embedded port.  
Action:  
No action required. An additional event code is generated if this incident exceeds an error threshold or results in  
a port failure.  
Event Data:  
Byte 0 = embedded port number.  
Byte 12 = detecting port.  
Byte 1 = anomaly reason code.  
Byte 13 = connected port.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 and 9 = HA error callout #1.  
Bytes 10 and 11 = HA error callout #2.  
Bytes 16 and 17 = HA error callout #3.  
Bytes 18 and 19 = HA error callout #4.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
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A-29  
Eve nt Co d e Ta b le s  
Event Code: 445  
Message:  
Severity:  
ASIC detected a system anomaly.  
Informational.  
Explanation: The application-specific integrated chip (ASIC) detected a deviation in the normal operating mode or operating  
status of the switch.  
Action:  
No action required. An additional event code is generated if this incident exceeds an error threshold that results in  
a system event.  
Event Data:  
Byte 0 = embedded port number.  
Byte 12 = detecting port.  
Byte 1 = anomaly reason code.  
Byte 13 = connected port.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 and 9 = HA error callout #1.  
Bytes 10 and 11 = HA error callout #2.  
Bytes 16 and 17 = HA error callout #3.  
Bytes 18 and 19 = HA error callout #4.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
Event Code: 453  
Message:  
Severity:  
New feature key installed.  
Informational.  
Explanation: This event occurs when a new feature key is installed from the management server or EFCM Basic Edition  
interface. The switch performs an IPL when the feature key is enabled. Event data indicates the feature(s)  
installed.  
Action:  
No action required.  
Event Data:  
Byte 0 = feature description as follows: 00 - 04 = flexport technology, 06 = open systems management server,  
07 = FICON management server. Byte 1 = feature description as follows: 01 = full volatility, 02 = FICON cup  
zoning, 03 = SANtegrity authentication, 05 = hardware trunking, 06 = SANtegrity binding, 07 = open trunking.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Port Eve nts (500 thro ug h 599)  
Event Code: 506  
Message:  
Severity:  
Fibre Channel port failure.  
Major.  
Explanation: A Fibre channel port failed. The amber LED corresponding to the port illuminates to indicate the failure. Ports with  
LEDs extinguished remain operational.  
Action:  
Perform a a data collection and return the CD to support personnel. Perform a switch reset. If the problem  
persists, replace the switch.  
Event Data:  
Byte 0 = port number.  
Bytes 17 and 18 = transmitter technology.  
Byte 19 = distance capability.  
Byte 20 = supported transmission media.  
Byte 21 and 22 = speed capability.  
Byte 1 = engineering reason code.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 11 = reason code specific.  
Byte 16 = connector type.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
Event Code: 507  
Message:  
Severity:  
Loopback diagnostics port failure.  
Informational.  
Explanation: A loopback diagnostic test detected a Fibre Channel port failure.  
Action:  
No action required. An event code 506 is generated if this diagnostic failure results in a hard port failure.  
Event Data:  
Byte 0 = port number.  
Bytes 8 - 11 = reason code specific.  
Byte 1 = engineering reason code.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Byte 12 = test type.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
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A-31  
   
Eve nt Co d e Ta b le s  
Event Code: 508  
Message:  
Severity:  
Fibre Channel port anomaly detected.  
Informational.  
Explanation: The switch detected a deviation in the normal operating mode or status of the indicated Fibre Channel port.  
Action:  
No action required. An event code 506 is generated if this anomaly results in a hard port failure.  
Event Data:  
Byte 0 = port number.  
Byte 12 = detecting port.  
Byte 1 = anomaly reason code.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 and 9 = HA error callout #1.  
Bytes 10 and 11 = HA error callout #2.  
Byte 13 = connected port.  
Bytes 16 and 17 = HA error callout #3.  
Bytes 18 and 19 = HA error callout #4.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Error LED  
Log  
Event Code: 510  
Message:  
Severity:  
Optical transceiver hot-insertion initiated.  
Informational.  
Explanation: Installation of an optical transceiver was initiated with the switch powered on and operational. The event indicates  
operational firmware detected the presence of the transceiver.  
Action:  
No action required.  
Event Data:  
Byte 0 = port number.  
Byte 2 = optic type.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 11 = optic serial number.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 512  
Message:  
Severity:  
Optical transceiver nonfatal error.  
Minor.  
Explanation: Switch firmware detected an optical transceiver non-fatal error.  
Action:  
Replace the failed transceiver with a functional transceiver of the same type.  
Event Data:  
Byte 0 = port number.  
Byte 1 = engineering reason code.  
Byte 2 = optic type.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 11 = optic serial number.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 513  
Message:  
Severity:  
Optical transceiver hot-removal completed.  
Informational.  
Explanation: An optical transceiver was removed while the switch was powered on and operational.  
Action:  
No action required.  
Event Data:  
Byte 0 = port number.  
Byte 2 = optic type.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 11 = optic serial number.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
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A-33  
Eve nt Co d e Ta b le s  
Event Code: 514  
Message:  
Severity:  
Optical transceiver failure.  
Major.  
Explanation: An optical transceiver failed. The amber LED corresponding to the port illuminates to indicate the failure. Ports  
with LEDs extinguished remain operational.  
Action:  
Replace the failed transceiver.  
Event Data:  
Byte 0 = port number.  
Byte 1 = engineering reason code.  
Byte 2 = optic type.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 11 = optic serial number.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Error LED  
Event Code: 515  
Message:  
Severity:  
Optical digital diagnostics warning threshold exceeded.  
Minor.  
Explanation: An optical transceiver digital diagnostics warning threshold was exceeded. Additional event code 515 events are  
recorded if the problem persists.  
Action:  
Replace the transceiver.  
Event Data:  
Byte 0 = port number.  
Byte 2 = optic type.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 31 = First, second, and third type (and threshold value) of warning threshold exceeded as follows:  
01 = TX temperature, 02 = TX supply voltage, 03 = TX bias current, 04 = TX power, 05 = RX power.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 516  
Message:  
Severity:  
Optical digital diagnostics alarm threshold exceeded.  
Minor.  
Explanation: An optical transceiver digital diagnostics alarm threshold was exceeded. Additional event code 516 events are  
recorded if the problem persists.  
Action:  
Replace the transceiver.  
Event Data:  
Byte 0 = port number.  
Byte 2 = optic type.  
Bytes 4 - 7 = elapsed millisecond tick count.  
Bytes 8 - 31 = First, second, and third type (and threshold value) of warning threshold exceeded as follows:  
01 = TX temperature, 02 = TX supply voltage, 03 = TX bias current, 04 = TX power, 05 = RX power.  
Distribution:  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 523  
Message:  
Severity:  
FL_Port open request failed.  
Informational.  
Explanation: When the indicated FL_Port attempted to open a loop device, a port open (OPN) sequence was returned.  
Action:  
No action required.  
Event Data:  
Byte 0 = port number.  
Byte 1 = arbitrated loop physical address (AL_PA) of the device transmitting the OPN sequence.  
Distribution:  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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A-35  
Eve nt Co d e Ta b le s  
Event Code: 524  
Message:  
Severity:  
No AL_PA acquired.  
Informational.  
Explanation: Switch cannot allocate an AL_PA of 0 (loop master) during loop initialization. The device cannot participate in  
loop operation.  
Action:  
Disconnect the loop master FC-AL device.  
Byte 0 = port number.  
Product  
Event Data:  
Distribution:  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Error LED  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Code: 525  
Message:  
Severity:  
FL_Port arbitration timeout.  
Informational.  
Explanation: A switch port could not win loop arbitration within the specified loop protocol time out value (LP_TOV).  
Action:  
Switch firmware reinitializes the arbitrated loop. No action required.  
Event Data:  
Distribution:  
Byte 0 = port number.  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 581  
Message:  
Severity:  
Implicit incident.  
Major.  
Explanation: An attached server recognized a condition caused by an event that occurred at the server. The event caused an  
implicit Fibre Channel link incident.  
Action:  
A link incident record (LIR) is generated and sent to the attached server using the reporting procedure defined in  
T11/99-017v0 (OSI). If fault isolation at the server does not detect a failure, the problem may be due to a port  
failure. Go to MAP 0000: Start MAP to perform fault isolation. In addition, perform a data collection and return the  
CD to support personnel.  
Event Data:  
Distribution:  
Refer to the T11/99-017v0 document for the specific link incident record format.  
Product  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Error LED  
Log  
Event Code: 582  
Message:  
Severity:  
Bit error threshold exceeded.  
Major.  
Explanation: An attached server determined the number of code violation errors recognized exceeded the bit error threshold.  
Action:  
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).  
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:  
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.  
Event Data:  
Distribution:  
Refer to the T11/99-017v0 document for the specific link incident record format.  
Product  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Error LED  
Log  
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A-37  
Eve nt Co d e Ta b le s  
Event Code: 583  
Message:  
Severity:  
Loss of signal or loss of synchronization.  
Major.  
Explanation: An attached server recognized a loss-of-signal condition or a loss-of-synchronization condition that persisted for  
more than the specified receiver-transmitter timeout value (R_T_TOV).  
Action:  
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).  
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:  
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.  
Event Data:  
Distribution:  
Refer to the T11/99-017v0 document for the specific link incident record format.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Event Code: 584  
Message:  
Severity:  
Not operational primitive sequence received.  
Major.  
Explanation: An attached server received a not-operational primitive sequence (NOS).  
Action:  
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).  
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:  
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.  
Event Data:  
Distribution:  
Refer to the T11/99-017v0 document for the specific link incident record format.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
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Eve nt Co d e Ta b le s  
Event Code: 585  
Message:  
Severity:  
Primitive sequence timeout.  
Major.  
Explanation: An attached server recognized either a link reset (LR) protocol timeout or a timeout while waiting for the  
appropriate response (while in a NOS receive state and after NOS was not longer recognized).  
Action:  
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).  
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:  
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.  
Event Data:  
Distribution:  
Refer to the T11/99-017v0 document for the specific link incident record format.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
System  
Event Log  
Call-Home  
Event Log  
Error LED  
Log  
Event Code: 586  
Message:  
Severity:  
Invalid primitive sequence received for current link state.  
Major.  
Explanation: An attached server recognized either a link reset (LR) or a link-reset response (LRR) sequence while in the  
wait-for-online sequence (OLS) state.  
Action:  
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).  
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:  
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.  
Event Data:  
Distribution:  
Refer to the T11/99-017v0 document for the specific link incident record format.  
Product  
Management Server  
E-Mail  
Host  
Sense Info LinkIncident  
EFCMBasic  
Event Log  
System  
Event Log  
Call-Home  
Error LED  
Log  
Eve nt C o d e Ta b le s  
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Eve nt Co d e Ta b le s  
The rm a l Se nsor Eve nts (800 throug h 899)  
Event Code: 810  
Message:  
Severity:  
High temperature warning (CTP card thermal sensor).  
Major.  
Explanation: The thermal sensor associated with the CTP card indicates the warm temperature threshold was reached or  
exceeded.  
Action:  
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,  
replace the switch.  
Event Data:  
Distribution:  
No supplementary data included.  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
Event Code: 811  
Message:  
Severity:  
Critically hot temperature warning (CTP card thermal sensor).  
Major.  
Explanation: The thermal sensor associated with the CTP card indicates the hot temperature threshold was reached or  
exceeded.  
Action:  
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,  
replace the switch.  
Event Data:  
Distribution:  
No supplementary data included.  
Product  
Management Server  
E-Mail  
Host  
EFCMBasic  
System  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Log  
Error LED  
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Eve nt Co d e Ta b le s  
Event Code: 812  
Message:  
Severity:  
CTP card shutdown due to thermal violations.  
Major.  
Explanation: The CTP card failed due to excessive thermal violations. This event follows an event code 811.  
Action:  
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,  
replace the switch.  
No supplementary data included.  
Product  
Event Data:  
Distribution:  
Management Server  
E-Mail  
Host  
EFCMBasic  
Event Log  
System  
Error LED  
Event Log  
Call-Home  
Sense Info  
LinkIncident  
Log  
Event Code: 850  
Message:  
Severity:  
Switch shutdown due to CTP thermal violations.  
Severe.  
Explanation: The switch failed due to excessive CTP card thermal violations.  
Action:  
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,  
replace the switch.  
Event Data:  
Distribution:  
No supplementary data included.  
Product  
EFCMBasic  
Management Server  
E-Mail  
Host  
LinkIncident  
System  
Event Log  
Call-Home  
Sense Info  
Event Log  
Error LED  
Log  
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A-42  
Ind e x  
new Zealand C-Tick Mark xvi  
Russian GOST Certification xviii  
UL Certification xiv  
A
AC power receptacle, location 1-3  
attention statements xviii  
configuration file  
back up 4-24  
restore 4-24  
configure  
B
back up switch configuration file 4-24  
BB_Credit  
basic port information 2-14  
fabric parameters 2-11  
ISL performance features 2-22  
OSMS 2-18  
configure 2-15  
description 2-15  
block port 4-20  
PFE keys 2-20  
port BB_Credit 2-15  
port fencing 2-22  
port NPIV 2-16  
preferred path 2-22  
SNMP 2-16  
C
clean fiber-optic components 4-4  
clearances 1-6  
command line interface  
disable 2-17  
SSL encryption  
enable 2-17  
software 2-19  
web 2-19  
compliance statements  
Argentinian IRAM Certification xvi  
Australia C-Tick Mark xvi  
Canadian EMC xiv  
switch date and time 2-8  
switch identification 2-7  
switch network information 2-12, 2-23  
switch operating parameters 2-9  
zone sets 2-27  
CB Scheme xv  
Chinese BSMI Statement xvii  
Chinese CCC Mark xvii  
Class 1 laser transceiver xiv  
European Union CE Mark xv  
European Union N-Mark xvi  
Federal Communications Commission xiv  
German TÜV GS Mark xvii  
Japanese VCCI Statement xvii  
Korean MIC Mark xviii  
Mexican NOM Mark xviii  
zones 2-26  
cooling fan  
description 1-4  
events (300 - 399) A-21  
fault isolation 3-14  
CTP card  
events (400 - 499) A-25  
fault isolation 3-14  
firmware versions 4-21  
Ind e x  
I-1  
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Ind e x  
environment  
operating 1-7  
shipping 1-7  
storage 1-7  
ERR LED  
description 1-5  
location 1-2  
error detection  
description 1-8  
event codes 3-2  
error reporting  
D
danger statements xviii  
data collection procedure 4-18  
date (set switch date) 2-8  
default  
EFCM Basic Edition  
password 2-6  
user name 2-6  
maintenance port password 2-25, 3-13  
switch  
gateway address 2-1, 3-1  
IP address 2-1, 3-1  
passwords 2-1, 3-1  
subnet mask 2-1, 3-1  
dimensions 1-6  
description 1-8  
event codes 3-2  
ESD  
precautions xxi  
RRP precautions 5-2  
Ethernet connector  
description 1-5  
location 1-2  
event codes  
door key  
description 1-10  
illustration 1-10  
download firmware  
from filecenter 4-6  
from PC hard drive 4-22  
cooling fan events (300 - 399) A-21  
CTP card events (400 - 499) A-25  
description A-1  
E
port events (500 - 599) A-31  
system events (000 - 199) A-2  
event log 4-10  
E_D_TOV 2-11  
E_Port  
configure 2-14  
description 1-2  
external loopback test 4-17  
enable through PFE key 2-20  
performance features 2-22  
port fencing 2-22  
preferred path 2-22  
segmented 3-29  
F
F_Port  
configure 2-14  
description 1-1  
EFCM Basic Edition  
configure product 2-6  
embedded port frame log 4-11  
event log 4-10  
fabric log 4-11  
fabric parameters (configure) 2-11  
Fabricenter equipment cabinet  
description 1-2  
switch installation 2-5  
fault isolation  
fabric log 4-11  
link incident log 4-10  
open trunking re-route log 4-10  
embedded port frame log 4-11  
enable  
MAP 0000 - Start MAP 3-5  
MAP 0100 - Power distribution analysis 3-9  
MAP 0200 - POST failure analysis 3-10  
MAP 0300 - Loss of browser PC  
communication 3-11  
command line interface 2-17  
host control 2-18  
SSL encryption  
MAP 0400 - FRU failure analysis 3-14  
software 2-19  
web 2-19  
I-2  
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MAP 0500 - Port failure or link incident  
analysis 3-16  
MAP 0600 - Fabric or ISL problem  
analysis 3-27  
I
illustrated parts breakdown  
front-accessible FRUs 6-2  
miscellaneous parts 6-3  
power cords 6-4  
summary 3-2  
fenced E_Port  
IML switch 4-4  
description 3-33  
fault isolation 3-27  
fiber-optic protective plug  
description 1-10  
illustration 1-10  
filecenter (download firmware) 4-6  
firmware  
determine version 4-22  
download from filecenter 4-6  
download from PC hard drive 4-22  
FL_Port  
configure 2-14  
description 1-2  
Flexport Technology  
configure PFE key 2-20  
description 2-20  
IML/ RESET button  
function 1-4  
location 1-2  
insistent domain ID 2-9  
installation tasks  
summary 2-2  
Task 1 - Verify installation requirements 2-2  
Task 2 - Unpack, inspect, and install the  
product 2-3  
Task 3 - Configure product at the EFCM  
Basic Edition interface 2-6  
Task 4 - Configure product network  
information (optional) 2-23  
Task 5 - Cable Fibre Channel ports 2-26  
Task 6 - Configure zoning (optional) 2-26  
Task 7 - Connect product to a fabric element  
(optional) 2-27  
FRU removal  
SFP transceiver 5-3  
tools required 5-3  
FRU replacement  
SFP transceiver 5-4  
tools required 5-3  
FRUs  
Task 8 - Register with the McDATA file  
center 2-28  
internal loopback test 4-15  
interop mode 2-12  
interswitch link  
configure performance features 2-22  
description 1-2  
fault isolation 3-27  
port fencing 2-22  
preferred path 2-22  
description 1-2  
illustrated parts breakdown 6-1  
SFP transceiver 1-3  
status LEDs 1-5  
full-fabric capability  
configure PFE key 2-20  
description 2-20  
full-volatility feature  
configure PFE key 2-20  
description 4-18  
IP address  
change switch address 2-12, 2-23  
switch default 2-1, 3-1  
L
laser transceiver  
compliance statement xiv  
description 1-3  
G
gateway address  
illustrated parts breakdown 6-2  
removal 5-3  
replacement 5-4  
types available 1-3  
change switch address 2-12, 2-23  
switch default 2-1, 3-1  
Ind e x  
I-3  
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Ind e x  
LEDs  
ERR 1-5  
NPIV  
configure 2-16  
port status 1-5  
power supply status 1-5  
PWR 1-5  
description 2-16  
null modem cable  
description 1-11  
illustration 1-11  
link incident log 4-10  
logs  
embedded port frame 4-11  
event 4-10  
fabric 4-11  
O
open trunking re-route log 4-10  
open-systems management server  
configure 2-18  
link incident 4-10  
open trunking re-route 4-10  
loopback plug  
description 1-10  
illustration 1-10  
loopback test  
description 2-18  
operating environment 1-7  
operating parameters (configure) 2-9  
external 4-17  
internal 4-15  
P
password  
customer-level switch 2-1, 3-1  
default EFCM Basic Edition 2-6  
default maintenance port 2-25, 3-13  
maintenance-level switch 2-1, 3-1  
PFE keys  
M
MAC address, switch 2-23  
maintenance analysis procedures  
MAP 0000 - Start MAP 3-5  
MAP 0100 - Power distribution analysis 3-9  
MAP 0200 - POST failure analysis 3-10  
MAP 0300 - Loss of browser PC  
communication 3-11  
configure 2-20  
Flexport Technology 2-20  
full-fabric capability 2-20  
full-volatility 2-20  
port fencing  
configure 2-22  
description 2-22  
ports  
MAP 0400 - FRU failure analysis 3-14  
MAP 0500 - Port failure or link incident  
analysis 3-16  
MAP 0600 - Fabric or ISL problem  
analysis 3-27  
cabling 2-26  
configurable types 1-1  
configure basic information 2-14  
configure BB_Credit 2-15  
configure NPIV 2-16  
E_Port fencing 2-22  
events (500 - 599) A-31  
LED diagnostics 4-8  
SFP transceivers 1-3  
status LEDs 1-5  
summary 3-2  
maintenance approach 1-7  
maintenance port  
configure switch network addresses 2-23  
default password 2-25, 3-13  
location 1-3  
manage configuration data 4-23  
power cords  
N
description 6-4  
illustrated parts breakdown 6-4  
power requirements 1-6  
network information (configure switch) 2-12,  
2-23  
I-4  
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Ind e x  
power supply  
description 1-4  
manage configuration data 4-23  
obtain log information 4-9  
overview 4-1  
port LED diagnostics 4-8  
power-off procedure 4-3  
power-on procedure 4-2  
set online state 4-19  
fault isolation 3-9  
status LED 1-5  
power-off procedure 4-3  
power-on procedure 4-2  
precautions  
ESD xxi  
general xxi  
preferred domain ID 2-10  
preferred path  
upgrade firmware 4-21  
rerouting delay 2-10  
reset  
configuration data 4-25  
switch 4-4  
configure 2-22  
description 2-22  
procedural notes 4-1  
procedures  
restore switch configuration file 4-24  
S
safety  
block or unblock port 4-20  
data collection 4-18  
installation 2-2  
manage configuration data 4-23  
obtain log information 4-9  
power-off 4-3  
attention statements xviii  
danger statements xviii  
ESD precautions xxi, 5-2  
general precautions xxi  
segmented E_Port  
description 3-29  
fault isolation 3-27  
serviceability features 1-8  
set online state 4-19  
SFP transceiver  
power-on 4-2  
repair 4-1  
set online state 4-19  
upgrade firmware 4-21  
publications, related xii  
PWR LED  
description 1-3  
description 1-5  
location 1-2  
fault isolation 3-16  
illustrated parts breakdown 6-2  
removal 5-3  
R
replacement 5-4  
R_A_TOV 2-11  
types available 1-3  
shipping environment 1-7  
SNMP  
configure 2-16  
description 2-16  
solution center  
rack-mount installation (switch) 2-5  
related publications xii  
remove and replace procedures  
ESD precautions 5-2  
FRU list 5-2  
procedural notes 5-1  
repair procedures  
e-mail address xiii  
fax number xiii  
block or unblock port 4-20  
clean fiber-optic components 4-4  
collect maintenance data 4-18  
download firmware 4-6  
IML or reset switch 4-3  
phone number xiii  
specifications  
switch clearances 1-6  
switch dimensions 1-6  
switch power requirements 1-6  
Ind e x  
I-5  
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Ind e x  
Sphereon 4300 Fabric Switch  
V
description 1-1  
verify SFP transceiver replacement 5-5  
FRU removal and replacement 5-1  
FRUs 1-2  
illustrated parts breakdown 6-1  
installation 2-3  
Z
zone sets  
configure 2-27  
description 2-27  
naming conventions 2-27  
zones  
maintenance approach 1-7  
management 1-8  
repair procedures 4-1  
specifications 1-6  
configure 2-27  
description 2-26  
naming conventions 2-27  
SSL encryption  
configure software encryption 2-19  
configure web encryption 2-19  
storage environment 1-7  
subnet mask  
change switch value 2-12, 2-23  
switch default 2-1, 3-1  
switch priority 2-11  
system events (000 - 199) A-2  
T
technical support  
e-mail address xiii  
fax number xiii  
phone number xiii  
thermal sensor events (800 - 899) A-40  
time (set switch time) 2-8  
tools and test equipment  
FRU removal and replacement 5-3  
supplied by service personnel 1-11  
supplied with product 1-10  
trademarks xiii  
U
unblock port 4-20  
user name (default EFCM Basic Edition) 2-6  
I-6  
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