PERS-4200 Series
PERSONAL
EMERGENCY
REPORTING
SYSTEM
BY
BY
INSTALLATION & OPERATION
INSTRUCTIONS
USA & Canada (800) 421-1587 & (800) 392-0123
(760) 438-7000 - Toll Free FAX (800) 468-1340
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Contents
1. Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
17. Appendix A - Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . 35
18. Appendix B - Mode Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
19. Appendix C - Communications Status Window Table . . . . . . . 37
20. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
21. Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
22. Linear Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
23. Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2. Operation Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Console Alarm Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Console Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. Console Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 Telephone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Option Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.3 Power Supply Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.4 Local Programming Connection . . . . . . . . . . . . . . . . . . . . . 5
4. Console Modes & Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.1 Provider Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.2 Provider Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.4 User Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5. Using the Provider Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.1 Power Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.2 Not-Ready Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.3 Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.4 Test/Learn Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
6. Programming with RA4200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
6.1 Software Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
7. Programming Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
8. RA4200 Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 10
9. Testing the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
10. RA4200 Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
10.1 Starting the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
10.2 The Account Template Tabs . . . . . . . . . . . . . . . . . . . . . . . . 12
10.3 The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
11. Creating a Custom Account Template. . . . . . . . . . . . . . . . . . . . 14
11.1 Customer Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
11.2 Console Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
11.3 Sensors Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
11.4 Communicator Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
11.5 Reporting Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
11.6 Reminder Messages Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
12. Console Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12.1 Send/Receive Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12.2 Connecting to a Console . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12.3 Sending and Receiving Console Data. . . . . . . . . . . . . . . . 27
12.4 Limited Remote Telephone Programming. . . . . . . . . . . . . 28
13. Sensor Learn/Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
13.1 Learning Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
13.2 Learning a Single Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . 30
13.3 Erasing All Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
13.4 Testing Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
14. Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
14.1 Retrieving the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . 31
14.2 Printing the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
14.3 Clearing the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
15. Printing or Exporting a Template. . . . . . . . . . . . . . . . . . . . . . . . 32
16. Updating Console Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
16.1 System Firmware Update Utility Instructions. . . . . . . . . . 33
16.2 Firmware Update Utility Instructions. . . . . . . . . . . . . . . . . 33
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Voice Prompts
1. Product Description
A built-in digital voice synthesizer can speak voice prompts in English, or
Spanish to guide the user during operation, and guide the installer during
programming.
The PERS-4200 Console is a UL Listed supervised wireless emergency
reporting product designed for personal emergency reporting
applications. The table-top Console provides “pushbutton” emergency
assistance to anyone who desires additional security and peace of mind.
✓ NOTE: Check the Linear Web site for Console firmware upgrades that
may support additional languages.
Language specific Console button labels are supplied for alternate
language use. For the visually impaired, a braille label is also supplied to
identify the Console’s buttons.
Power Supply
Powered by a low voltage plug-in power supply, the Console includes
a rechargeable backup battery for operation during AC power outages.
Programming
The Console must be configured before use. Linear’s RA4200 software
configures the Console remotely through the standard telephone line, or
locally through the Console’s USB port, or through the optional cellular
module via the Linear Voice Gateway. In addition, limited programming
can be done remotely through the standard telephone line with a
touch-tone telephone.
PERS-4200 Console
The Console receives signals from up to 16 Linear wireless transmitters
(called “sensors”). Activating a transmitter causes the Console’s digital
communicator to send the appropriate alarm report to the central
monitoring station via a standard land-line telephone connection or
through the optional cellular wireless communications module. In addition
to the Central Station report, voice prompts sound from the Console and
multi-color indicator rings around the Console’s buttons display status.
The emergency alarm can be triggered by the HELP button on the
Console or with a wireless transmitter. The fire alarm can be triggered
by wireless smoke detectors, and gas alerts can be triggered by wireless
carbon monoxide detectors.Wireless transmitters can also be configured
as activity timer reset devices to verify activity at the subscriber’s location.
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Activity
2. Operation Summary
Switch or motion triggered transmitters (Models DXS-31/DXS-32 and
DXS-54) can be used for ensuring human activity. The DXS-54 motion
detector will monitor room activity. The DXS-31 and DXS-32 transmitters
can be wired to a pushbutton or switch for manual activity monitoring.
As long as a signal is received from each activity sensor during a
programmed activity time window, an alarm will not be triggered. 15
minutes before the programmed time expires, the HOME indicator will
start blinking and the Console will announce every three minutes that the
timer will run out soon. The activity timer can be reset with a signal from
one of the activity transmitters or by pressing the HOME button on the
Console. Failure to reset the activity timer within the programmed time
period will trigger the Console’s emergency alarm and send an inactivity
report to the Central Station.
A variety of Linear’s DXS Format and DXT Format transmitters can be
used with the Console.
✓ NOTE:DXSFormattransmittersaresupervised,DXTFormattransmitters
are not supervised.
Transmitters can be assigned to the following four functions:
Emergency
Portable, pendant, belt-clip, or wristband type transmitters and stationary
transmitters are used for personal emergency applications. When
an emergency transmitter is triggered, the Console announces the
emergency alarm and an emergency report is sent to the Central Station.
The emergency alarm can also be triggered by pressing the Console’s
HELP button.
2.1 Console Alarm Priorities
Alarm Priorities by Type
Each type of alarm is assigned a priority. Higher priority alarms override
lower priority alarms. Smoke alarms (on/off horn sound) have the highest
priority, followed by carbon monoxide alarms (on/off buzz sound),
emergency alarms (3 beeps sound), then other types of maintenance
and reminder reports (various sounds).
Fire
The Model DXS-73 wireless photoelectric smoke alarm transmitter
triggers the fire alarm. When the fire alarm is activated, the Console
announces the fire alarm and a fire report is sent to the Central Station.
Carbon Monoxide (CO)
The Model DXS-80 wireless carbon monoxide detector triggers the
CO alarm. When a carbon monoxide alarm is activated, the Console
announces the gas alarm and a carbon monoxide report is sent to the
Central Station.
EMERGENCY TRANSMITTERS
DXS-LRP
DXS-LRW
DXS-LRP-BK
DXS-LRC
PERS-4200
CONSOLE
DXS-65
DXS-31
ACTIVITY TRANSMITTERS
SMOKE
CARBON
MONOXIDE
DXS-31
DXS-32
DXS-54
DXS-73
DXS-80
UP TO 16 TRANSMITTERS
TOTAL CAN BE USED WITH
EACH CONSOLE
PERS-4200 Compatible Transmitters
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2.2 Console Options
OPTION MODULES PLUG INTO CONSOLE
Cellular Interface Module
The Model UMTS-3G Cellular Interface Module provides 2-way
over-the-air digital communications between the Console and the
monitoring service. The cellular module can be used to replace the
traditional land-line telephone connection for emergency reporting.
Remote Speaker/Microphone Module
The Model RSM-MODULE Remote Speaker/Microphone Module extends
the usable range for 2-way audio communications with the monitoring
service. The plug-in module and its remote speaker/microphone unit
allow the monitoring service to talk and listen to the subscriber from an
additional location in the installation that is remote from the Console.
CELLULAR
TELEPHONE
MODULE
REMOTE
SPEAKER/MICROPHONE
MODULE
Alternate Console Labels
For customizing the Console, an alternate set of button identification
labels are provided.The labels describe the Console’s buttons in French,
or Spanish language, or in Braille characters. Apply the label required to
the Console, above the buttons.
PERS-4200 Plug-in Option Modules
IF REQUIRED, APPLY BRAILLE,
FRENCH, OR SPANISH
LABEL TO CONSOLE
HOME Button Cover
For installations where the activity timer will not be used, a snap-on
button cover is supplied to hide the HOME button.
TO HIDE THE HOME BUTTON IF THE
ACTIVITY TIMER IS NOT GOING TO BE
USED, SNAP THE HOME BUTTON
COVER INTO THE CONSOLE
✓ NOTE: The HOME button cover cannot be easily removed once the
cover is in place.
TIP: INSTALL THE BUTTON COVER
BY PRESSING THE SLOT EDGE IN
FIRST, THEN SNAP THE TOP EDGE
OF THE COVER DOWN
NOTCH IN THE BUTTON COVER LINES UP
WITH NOTCH IN THE CONSOLE CASE
Alternate Console Labels and HOME Button Cover
ANTENNA
CONSOLE
REAR
OPTION
MODULE
BATTERY
DOOR
REMOTE
SPEAKER / MICROPHONE
MODULE SOCKET
SPEAKER
LINE IN
JACK
CONSOLE
FRONT
PHONE OUT
JACK
CELLULAR TELEPHONE
MODULE SOCKET
USB
PROGRAMMING
JACK
POWER
SUPPLY
HOME
BUTTON
2-WAY
AUDIO
VOLUME
TEMPERATURE
SENSOR
HELP
BUTTON
CANCEL
BUTTON
TEST
BUTTON
MICROPHONE
SPEAKER
VOLUME
NOTE FOR UL APPLICATIONS:
SPEAKER VOLUME MUST BE
SET SO ANNOUNCEMENTS CAN
BE HEARD FROM ACROSS THE ROOM
CONSOLE
BOTTOM
POWER OFF
BUTTON
PERS-4200 Console Component Locations
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3. Console Connections
3.1 Telephone Connections
3.2 Option Module Installation
OPTION MODULES PLUG INTO CONSOLE
NOTE: THIS CONNECTION IS
OPTIONAL AND NOT REQUIRED
CELLULAR
TELEPHONE
MODULE
REMOTE
SPEAKER/MICROPHONE
MODULE
CONNECT THE HOUSE
TELEPHONE TO THE
PHONE OUT JACK
CAUTION!
BE SURE CONSOLE POWER
IS OFF BEFORE CONNECTING
THE OPTION MODULES
CONNECT THE LINE IN JACK
TO THE TELEPHONE LINE
WALL JACK
NOTE: THE LOCAL TELEPHONE
OR ANY DEVICE CONNECTED TO
THE CONSOLE'S PHONE JACK
WILL BE DISCONNECTED FROM
THE TELEPHONE LINE WHILE
THE CONSOLE IS REPORTING TO
THE CENTRAL STATION
BE SURE TO
SECURE MODULES
WITH SCREWS!
3.3 Power Supply Installation
3.4 Local Programming Connection
NOTE: FOR DECORA STYLE
OUTLETS, FLIP CLAMP OVER
FOR LOCAL
PROGRAMMING ONLY
ATTACH POWER SUPPLY
CLAMP TO OUTLET WITH
SCREW
SECURE POWER SUPPLY
TO CLAMP WITH A ZIP-TIE
INSERT MINI-USB PLUG
INTO JACK ON REAR OF
THE PERS-4200 CONSOLE
INSERT USB PLUG
INTO PROGRAMMING
COMPUTER USB PORT
CAUTION: BE SURE THE
OUTLET HAS 24-HOUR POWER
AND IS NOT CONTROLLED BY
A WALL SWITCH
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4.2 Provider Features
Several features of the Console are designed to aid and support the
system provider.
4. Console Modes & Features
The Console operates in several modes and has features that support
both the provider and the subscriber.
Event Log
4.1 Provider Modes
The Console has special modes of operation to aid the installer during
setup and configuration.
The Console maintains a log of the 100 most recent system events. Each
event is tagged with the date and time the event occurred.The log can be
retrieved by the RA4200 software.
Power Off Mode
Upgradable Firmware
Power Off Mode allows for out-of-service storage of the Console without
discharging the backup battery.
The PERS-4200 Console runs on internal software code called“firmware”.
The PERS-4200 Console uses two firmware resources, system firmware
and vocabulary firmware. Firmware code stays stored in the Console’s
memory and can be upgraded using the RA4200 application when
firmware updates become available.
Not-Ready Mode
For a Console to report, an account number, Central Station telephone
number, and reporting format must be programmed. If these settings for
PSTN reporting or IP reporting are incomplete, the Console will indicate
Not-ready Mode.
The Device Firmware Upgrade utility (DfuSe) (included in the RA4200
application) can upgrade a Console and the optional UMTS-3G cellular module.
Programming Mode
Programming Mode is used to setup and program the Console. It also
can be used to retrieve the unit’s event log data.
Multi-language Support
The Console supports two resident languages. The default languages
are English and Spanish.
Test/Learn Mode
Touseanalternatelanguage, thevocabularyfirmwarefilemustbedownloaded
and installed in the Console’s memory with the RA4200 upgrade utility.
Test/Learn Mode is accessible using a recessed button on the bottom
of the Console. This mode can be used to locally learn, test, or erase
multiple transmitters. While in Test/Learn Mode, all normal operations of
the Console are suspended.
Volume Controls
Two volume controls are provided to customize the sound levels of the
Console for the installation.
Auto Supervision
Any of the Console’s 16 sensor locations can be set to automatically
detect status supervision signals from transmitters. This feature makes
adding or replacing transmitters in field units easier.
Variable Supervision Time
NOTE:THESE RF RANGE REDUCTIONS ARE ONLY RECOMMENDATIONS OF
POWER LOSSTHROUGHTHESETYPES OF MATERIALS
The Console can be set to delay reporting missing transmitter status
supervision signals until 12 or 24 hours, or 3, 7, 14, or 30 days. (Smoke
and CO detectors are always set at 24 hours per UL.)
WALLBOARD AND
WOOD STUDS
Transmitter Low Battery Double-Check
The Console can be programmed to report a sensor low battery after
the first or second time a low battery signal is received from the sensor.
CONSTRUCTION
MATERIALS WILL
AFFECT RADIO RANGE
90% - 100%
OF FULL POWER
Received Signal Strength (RSS) Test
To assist in setup and troubleshooting, when a transmitter is activated
while the Console is in Test Mode, the Console will measure and
announce the received signal strength (RSS) of the transmitter.
CONCRETE WITH STEEL
LIGHT CONCRETE
REINFORCEMENT OR
OR BRICK
METAL LATH AND PLASTER
Remote Transmitter Enrolling
To make field transmitter replacement easy, the transmitter’s ID code can
be remotely enrolled into the Console. The transmitter will be ready to
operate with the Console without having to “learn” the transmitter in.
65% - 95%
OF FULL POWER
10% - 70%
OF FULL POWER
Selectable Emergency Siren
The emergency siren can be programmed for audible or silent to support
different applications. (The smoke and CO siren are always active per
UL.)
CENTRALLY LOCATE CONSOLE
CONSOLE LOCATION WILL
AFFECT RADIO RANGE
RIGHT
Selectable Trouble Annunciation
The annunciation for Console and sensor low battery or supervisory
trouble can be audible or silent. (Trouble annunciation must be set to
audible per UL).
TRANSMITTERS AT THE
OTHER END OF THE HOUSE
MIGHT BE TOO FAR AWAY
Selectable AC Power & Phone Line Fail Annunciation
The annunciation for AC power failure and telephone line failure can be
audible or silent. Audible annunciation can be set for only once, or once
every hour.
WRONG!
General Wireless Installation Tips
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4.3
User Modes
4.4 User Features
Several features of the Console are designed to aid the system user.
The Console features three modes of operation for the user. Each mode
changes the way the Console reacts or annunciates, depending on
where the user is, or what time it is.
Activity Timer
The activity timer is a feature that requires the subscriber to press a
button or activate a transmitter during one or two preset time windows to
prevent an inactivity alarm from being reported.
Home Mode
Home Mode is the standard mode of operation for the Console when the
user is at home during the day. The Console will annunciate and report
all alarms as programmed.
The HOME indicator will blink during the activity timer window. When
15 minutes remain on the activity timer the Console will announce to
the subscriber that the activity timer is running out. The subscriber must
press the HOME button or trigger an activity transmitter to respond to the
activity timer before it runs out, or an inactivity report will be sent.
The HOME button lights green when the Console is in Home Mode.
Away Mode
Away Mode is for when the user is going to be off site, away from the
Console.Portable emergency transmitter status reports are not monitored
while the Console is in Away Mode. Activity monitoring is suspended
during Away Mode. Console supervisory faults are always reported, but
not annunciated, in Away Mode.
Switching the Console’s mode between Home or Night Mode and Away
Mode will also reset the activity timer.
Smoke & CO Detection
For increased protection, wireless smoke and carbon monoxide detectors
can be programmed into the Console and report these conditions to
the Central Station. Smoke and CO sensors sound different Console
announcements and send unique reporting codes.
Pressing the HOME button for five seconds with switch the Console
between Home Mode and Away Mode.
Night Mode
Reminder Messages
Night Mode is an option that will suspend all Console supervisory
annunciations during a selected time period.This mode allows the user to
sleep without interruptions from the Console about most non-emergency
conditions. Activity monitoring and reminder messages can be used
during Night Mode, but are normally not scheduled during that time.
Console supervisory faults are always reported, but not annunciated, in
Night Mode.
Five pre-recorded reminder messages and an alarm sound can be
programmed into the Console. The messages can be set to play once,
daily, weekly, or monthly, at a set times and dates. The Console can also
play a message to automatically remind the user to test the system.
Temperature Alarms
The Console contains a built-in sensor that constantly monitors the room
temperature. The system can report and annunciate if the current room
temperature measured is higher or lower than programmed temperature
limits. A temperature restore report is sent when the room temperature
returns between the high and low set points. As an option, temperature alerts
can be programmed to be only active while the Console is in Home Mode.
During the programmed time for Night Mode, pressing the HOME button
for five seconds with switch the Console between Night Mode and Away
Mode.
Emergency Reporting in any User Mode
In any of the three user modes, the Console is ready to report an
emergency. Emergency signals can be received from wireless sensors
or can be triggered from the Console’s HELP button. The alarms are
announced locally by type (emergency, fire, or carbon monoxide alarm)
through the Console’s speaker and are reported to Central Station.
Speakerphone Mode
The Console can be programmed to act as a hands-free speakerphone
for incoming calls. If the user forgets to hang up, a timer will automatically
disconnect the call.
The Console will sound the alarm for five minutes or until the report to
the Central Station is complete (Console emergency siren is optional
through programming).
The speakerphone mode can only be used on incoming calls and will
not function when the Console is operating from backup battery power.
Attempting to answer while the Console is on backup power will
cause an emergency alarm.
As the alarm is being reported, the Console will announce:
✓ NOTE: If the Console communication is only through an IP connection
to the Central Station and it is not connected to a PSTN or MFVN
telephone line, this feature will not function
0 “Emergency call being placed”
If the connection to the Central Station is unsuccessful, the Console will
repeat the announcement once during each 4-minute waiting period
between call sets. Once the alarm is reported or all retry sequences
have been exhausted, the Console will stop the annunciations and return
indicators to normal.
Remote User 2-Way Audio
Using a 4-digit password, the Console can be called from any telephone and
the caller can talk and listen to the user through the Console’s 2-way hands-free
speakerphone either in voice-activated mode or manual switching mode.
If 2-way audio is enabled, after the report is completed the Console will
announce:
✓ NOTE: If the Console was configured with the “Answer Phone” option
NOT selected, this feature will not function.
0 “Emergency reported... Please stand by”
✓ NOTE: If the Console communication is only through an IP connection
to the Central Station and it is not connected to a PSTN or MFVN
telephone line, this feature will not function.
The Console will start the 2-way audio session (if enabled).
If 2-way audio is not enabled, after the report is completed the Console
will announce:
Console Status Alert
0 “Emergency reported”
ThesystemcontinuouslymonitorsthemicroprocessorthatrunstheConsole’s
firmware code. If the microprocessor ever stops executing the firmware code,
the Console will indicate the trouble condition by sounding a steady tone from
the speaker.The tone will continue until the condition is corrected.
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5. Using the Provider Modes
The Console features special modes of operation to aid the installer
during setup and configuration.
UNPLUG THE POWER SUPPLY
1
2
5.1 Power Off Mode
Power Off Mode allows for out-of-service storage of the Console without
discharging the backup battery. The Console is shipped from the factory
in this mode.
PRESS THE POWER OFF BUTTON ON THE
CONSOLE BOTTOM FOR 3 SECONDS
THE CONSOLE WILL ANNOUNCE POWER OFF
AND THE INDICATORS WILL TURN OFF
3
To place the Console in Power Off Mode from any other mode, remove
AC power, then press and hold the POWER OFF button on the bottom of
the Console for three seconds.
"CONSOLE POWER OFF"
The next time AC power is applied, the Console will enter the programmed
operating mode.
5.2 Not-Ready Mode
For a Console to report, an account number, Central Station telephone
number, and reporting format must be programmed. If any of these
settings are incomplete, the Console will indicate Not-ready Mode.
Power Off Mode
If the Console assumes Not-ready Mode when AC power is applied, a
1-second beep will sound (and annunciate, if programmed) and the three
indicators will blink green, orange, orange.
IF THE CONSOLE DOES NOT HAVE AN
ACCOUNT NUMBER, CENTRAL STATION
TELEPHONE NUMBER (OR IP REPORTING
ADDRESS), OR REPORTING FORMAT
PROGRAMMED, THE CONSOLE WILL
INDICATE THAT IT IS NOT READY
"CONSOLE NOT READY...
PLEASE CONFIGURE BEFORE USE"
5.3 Programming Mode
Programming Mode is used to setup and program the Console. It also
can be used to retrieve the unit’s event log data.
CONSOLE WILL ANNOUNCE
WHEN POWERED ON
Programming Mode can be accessed with RA4200 software on a PC
locally through a direct USB connection, remotely through a telephone
connection, remotely through cellular connection (if the optional
UMTS-3G cellular module in installed), or with limited access through a
telephone connection using just a touch-tone telephone.
ALL THREE
INDICATORS
WILL BLINK
GREEN
ORANGE
ORANGE
Not-Ready Mode
✓ NOTE: During AC power loss, local and remote programming with
the RA4200 software is disabled unless the connection was already
established at the time of power loss.
When the Console is in Programming Mode, the three indicators will blink
green, orange, red.
WHILE THE CONSOLE IS IN
PROGRAMMING MODE, ALL THREE
INDICATORS WILL BLINK
Programming Mode will exit automatically after 3 minutes of inactivity, or
by pressing the CANCEL button.
LOCAL
PROGRAMMING
CONNECTION
While in Programming Mode, the Console is not operational and
cannot receive or report alarms.
USB CABLE
PROGRAMMING
PC
5.4 Test/Learn Mode
Test/Learn Mode is accessible using the TEST button on the Console.
This mode can be used to locally learn, test, or erase transmitters.
GREEN
ORANGE
RED
NOTE: THE SAME INDICATIONS
OCCUR WHEN REMOTELY PROGRAMMING
Programming Mode
To assist in setup and troubleshooting, when a transmitter is activated
while the Console is in Test Mode, the Console will measure and
announce the received signal strength (RSS) of the transmitter.
Enter Test/Learn Mode by pressing the recessed TEST button on the
bottom of the Console. Test/Learn Mode will exit automatically after
3 minutes of inactivity, or by pressing the CANCEL button.
PRESS AND RELEASE THE TEST BUTTON
1
2
THE CONSOLE WILL ANNOUNCE TEST MODE,
THEN THE FIRMWARE AND HARDWARE VERSIONS
When the Console is in Test Mode, the HOME and CANCEL indicators
will slowly blink green and orange.
ACTIVATE ALL SYSTEM SENSORS, THE CONSOLE
WILL ANNOUNCE SENSOR TYPE, ZONE, AND SIGNAL
STRENGTH
3
"TEST MODE... FIRMWARE VERSION x.x...
HARDWARE VERSION x.x"
While inTest/Learn Mode, the Console is not operational and cannot
receive or report alarms.
"EMERGENCY SENSOR... ZONE ONE...
FULL SIGNAL"
✓ NOTE:Transmitters can also be learned one at a time using the CANCEL
button (see Section 12.2).
HOME & CANCEL
INDICATORS
GREEN
WILL BLINK
ORANGE
Test/Learn Mode
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How does RA4200 connect to a Console?
6. Programming with RA4200
RA4200 can connect to the Console two ways:
Linear’s RA4200 software configures the PERS-4200 Console remotely
or locally.
• Remote connection over the telephone line using the computer’s modem.
• Local USB connection using a USB cable and the computer’s USB port.
6.1 Software Description
Once the connection is made, the Console will check if its remote access
password matches the calling software’s password. If the passwords
match, access is granted.
The RA4200 software described in this manual supports the programming
Linear’s Model PERS-4200 Personal Emergency Reporting System.The
software runs on an IBM PC or compatible computer.
Do I have to be connected to a Console to make programming changes?
Since Remote Access knows the Console’s programming structure,
you can modify an account template without being connected to a
Console. This means you can set all of the values for a specific Console
configuration and then connect to a unit and send all of the values that
you have set. This is referred to as off-line Console configuration.
What is the RA4200 Remote Access Software?
The RA4200 Remote Access software is communications software that
programs all features of Linear PERS-4200 Consoles. It sets the options
for: Console alarm, audio, and sensors; communicator telephone numbers,
call routing, formats, reporting codes, account numbers, and reminder
messages and more.The RA4200 can also display the Console’s event log.
How do I change Console settings while on-line?
While on-line with the Console, make any changes to the account
template then send the data to change the Console.
The RA4200 software has a help file that can be accessed at any time
by selecting “Contents” from the “Help” menu or by pressing the F1 key.
Can I make a template with the typical settings for all of my accounts?
Programming “templates” can be created to speed up programming
multiple Consoles. Common settings, such as the Central Station
telephone number, communicator format, Console and communicator
configurations which are shared by all of your accounts can be stored in
a generic account template. That template file can be used as a basis for
creating multiple customer account template files.
System Requirements
• IBM compatible personal computer with 2 GB RAM
• Windows XP, Windows Vista, or Windows 7 operating system
✓ NOTE: Windows 64-bit operating systems may require “Windows XP
Mode” download from Microsoft for “Panel Firmware Update (Dfuse)”
download.aspx
• VGA monitor
• For remote telephone connection, a ITU v.22bis standard 2400 baud Modem
• For local connection, an available computer USB 2.0 port and a Type A to
mini Type B USB cable.
• An Internet connection
• Hard disk drive with 50 MB available space for the software plus 18KB
available space for each account template file
RA4200 Programming Software
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7. Programming Outline
8. RA4200 Software Installation
Use the following programming outline to guide you through the steps
required to set up the RA4200 software and program a PERS-4200
Console. Many of the programming options available in the RA4200
program can be left in their default settings, and do not need to be
changed for most installations.
The RA4200 remote access software is available on Linear’s web site at
this link:
The installation program will create a directory on your hard disk drive.
Be sure that you have at least 50 megabytes free on the hard disk for the
program and any account template files that you create.
Setup RA4200 Software
• Install the software on your computer (Section 7).
To Install the Remote Access Program:
• Test your computer’s modem (if used) (Section 8).
• Start the RA4200 program (Section 9).
1. Download the RA4200 programming software installation package
from the Linear Web site at the link shown above.
Customize an AccountTemplate
• Open a new or existing account template (Section 10).
2. Extract the RA4200Setup.ZIP file to expand the files.
3. Browse to find the SETUP.EXE file. Double-click on SETUP.EXE and
the installation program will start.
• Enter customer information (Section 10.1).
• Set the Console’s password and operational options (Section 10.2).
4. Click the Next button to install the Remote Access software. Follow
the on-screen instructions as the setup program creates the directory
and copies the program files onto your hard disk. The setup program
will also install a virtual COM port driver to support a USB connection.
If desired, select the check box to place a RA4200 Remote Access
icon your desktop.
• Enter any wireless sensor ID codes for sensors that won’t be learned locally
(Section 10.3).
• Select the Console’s communication method and options for PSTN and/or
IP reporting (Section 10.4).
• Choose the general communicator reporting options and assign any custom
reporting codes (Section 10.5).
• Set the Reminder Message schedules (Section 10.6).
✓ NOTE: If RA4200 already is on your system and you are performing a
reinstallation, or an update, you will be prompted to modify, remove, or
repair the RA4200 software.
Program the Console with the AccountTemplate
• Connect to the Console (Section 11.2).
• Set the Console’s time and date (Section 11.3).
✓ NOTE: IF RA4200 IS INSTALLED ON WINDOWS VISTA OR WINDOWS 7,
RIGHT-CLICK ON THE DESKTOP ICON, SELECT PROPERTIES,
SELECT THE COMPATIBILITY TAB, CHECK “RUN THIS PROGRAM IN
COMPATIBILITY MODE”, AND SELECT WINDOWS XP.
• Send the account template data to the Console (Section 11.3).
✲ IMPORTANT! AFTER ANY PROGRAMMING CHANGES ARE MADE TO
A CONSOLE, PERFORM THOROUGH TESTING TO VERIFY THAT THE
CONSOLE OPERATES AS INTENDED.
To Remove the Remote Access Program:
1. Press START, SETTINGS, CONTROL PANEL. Double-click on ADD/
REMOVE PROGRAMS.
2. Select Linear RA4200 and click ADD/REMOVE or CHANGE/
REMOVE button depending on your Windows Operating system.
✓ NOTE: Alternately, you can select UNINSTALL from the Linear RA4200
folder on the start menu.
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9. Testing the Modem
A modem is used when connecting to a Console remotely, over the
telephone line. A modem is not required for local programming with a
USB cable.
When using a modem, be sure that the computer is running correctly
and that the modem is installed and working properly before you run the
RA4200 Remote Access Program.
Use the following steps to test the modem and determine the computer’s
COM port number that it is connected to.
ToTest the Modem in Windows XP
Windows Control Panel can be used to test the modem and determine
what COM port the modem is connected to.
1. Press START, SETTINGS, CONTROL PANEL.
2. Double-click on PHONE AND MODEM OPTIONS.
3. Click on the MODEMS tab. The modem and the COM port used
should be shown.
4. Note the COM port number. It’s used when setting COM port in the
RA4200 Send/Receive window (see Section 11.1).
5. Click PROPERTIES and select the DIAGNOSTICS tab.
6. Click QUERY MODEM. If the modem is connected and working
properly, the Modem Information window will display detailed
Command and Response modem information. If the modem is not
working properly, Windows will notify you.
Windows XP Modem Test
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Sensors
10. RA4200 Software Overview
Displays the 16 wireless sensor zones of the PERS-4200 Console.
The RA4200 software is a Windows compatible program with menus and
tabs to select various account fields to make selections and enter data.
Each sensor zone displays its sensor ID number, sensor type,
supervision option, two-way audio option, and the current sensor
battery and supervision status.
10.1 Starting the Program
To Run the Program:
Double-click on the RA4200 desktop icon or press START, point to ALL
PROGRAMS, Linear, RA4200 and click on RA4200.
Communicator
Displays Console connection options for public switched telephone
network (PSTN) and internet protocol (IP) reporting. Typical PSTN
settings are for the communicator’s Central Station telephone
numbers, account number, reporting format, audible dialing tones,
and dialing format. Typical IP settings are for Central Station IP
address and port numbers, IP account number, IP reporting format,
voice gateway IP address and port numbers.
The RA4200 program will launch, displaying the menu bar and icons, the
Account Template with its seven tabs, a communications status window,
and a connection status indicator at the bottom.
10.2 The Account Template Tabs
Seven tabs are available for the Account Template. Each tab displays
major areas for programming and administrating a PERS-4200 Console
installation.
Reporting Options
Displays reporting options for the Console. Options for AC failure
reporting, supervisory event reporting, mode switch reporting,
automatic answer, automatic status report interval, speakerphone
timer, two-way audio mode, dialing delay, and 4x2 reporting codes.
The Account Template tabs function as follows:
Customer
Reminder Messages
Displays fill-in fields for details of the subscriber’s information for
the specific PERS-4200 installation. Fields include name, address,
telephone numbers, customer ID#, and a large field for special
notes regarding the subscriber.
Displays the eight subscriber Reminder Message slots and their
options. Also displays an option for setting the Reminder timeout
interval and audio replay option. Each Reminder Message can
be enabled, set for a type, and programmed to an activation
schedule. An automatic system test reminder message can also be
programmed.
Console
Displays fill-in fields for setting information and options for the
specific PERS-4200 Console. General settings such as passwords,
siren enable, voice prompts, voice language, temperature limits,
activity timer and Night Mode time windows can be set. Several
other Console options and settings are also available in this tab.The
Console’s time and date settings are displayed.
Log
Displays the event log of the PERS-4200 Console. After the log is
retrieved from the Console, this tab will show the system events with
a time and date stamp in the order that they occurred.
ACCOUNT TEMPLATE TABS
CONNECTION STATUS
INDICATOR
COMMUNICATIONS
STATUS WINDOW
RA4200 Customer Tab
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Tools
CLEAR EVENT LOG
Deletes the logged events from the connected PERS-4200 Console.
10.3 The Menu Bar
The menu bar provides access to each of the programs sub-menus. The
icons below the menu bar are used to open, save, and print subscriber
Account Templates and perform various actions with the PERS-4200
Console.
TEST IP REPORTING
Sends a test IP message from the Console to the central station. Requires
a modem or USB connection to the Console, and an Internet connection.
Drop-down Menu Items and Icons
The sub-menus that can be accessed from the Menu Bar are:
IMPORT OR EXPORT FILE VIEWER
For reading the content of an *.ra3 export file, or an *.ra5 import file.
EXPORT FILE TO VOICE GATEWAY
File
Creates an *.ra3 export file from the template that is currently open in the
RA4200 and send it to the Linear Voice Gateway (LVG) server. This feature
requires an internet connection.The LVG server supplies the file to Console
via the Console’s cellular module.
NEW
Opens a blank Account Template. The common Console default values are
already filled in.
OPEN
RETRIEVE IMPORT FILE FROM VOICE GATEWAY
Retrieves an *.ra5 import file from the Linear Voice Gateway (LVG) server.
This feature requires an internet connection. The LVG server supplies the
file to the PC for storage.
Loads a saved Account Template into the RA4200 workspace. Only one
Account Template can be open at a time in the RA4200 workspace.
SAVE
Saves the open Account Template to the hard drive. A warning dialog will be
displayed if the template will overwrite the existing file.
MERGE IMPORT (*.RA5 / *.RA6) or EXPORT (*.RA3) FILE
Merges data from an import file into the current open template in RA4200.
Open the appropriate template (*.ra1) first before attempting a merge
function. Data from an import file will overwrite current input fields in the
opened template (be sure to save the template after merging). Merging
an export file with the current open template in RA4200 is also allowed
supported.
PRINT / PREVIEW
Opens the account information print preview window to allow printing of
the active Account Template. Shows what will be printed on the screen with
options to zoom in or print the document. Resulting printout is the entire
content of the Account Template file and the Console’s event log in text
format.
Toolbox
EXIT
PANEL FIRMWARE UPDATE (DfuSe)
Closes the RA4200 program. If the Account Template has changed, you will
be asked if you want to save it.
Opens the download tool which supports upgrading the system and
vocabulary firmware of a PERS-4200 Console and the firmware of the
UMTS-3G cellular module.
Communication
CONNECT
Help
Opens the Send/Receive window. Uses the telephone number and
password from the open template. Sets up and starts a modem or COM
port (local with USB) connection.
CONTENTS
Opens the help Contents search window. Used for accessing the RA4200
program’s built-in help file. Function key F1 also accesses the help file.
DISCONNECT
Terminates the connection between the RA4200 program and the
PERS-4200 Console.
ABOUT RA4200
Displays the version number of the RA4200 software.
GET CONSOLE
Retrieves the Account Template from the PERS-4200 Console that is
currently connected to the RA4200 program.
GET LOG
Retrieves the Event Log from the PERS-4200 Console that is currently
connected to the RA4200 program.
SET CONSOLE
Sends the Account Template from the RA4200 program to the PERS-4200
Console that is currently connected.
CONSOLE TIME
Opens the Set Time window. This function can be used to set the date and
time or get the date and time of the Console currently connected to the
program. Daylight saving time can be enabled or disabled, and the start and
end weeks of daylight saving time can be adjusted.
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11.1 Customer Tab
11. Creating a Custom Account Template
The customer tab displays fill-in fields for details of the subscriber’s
information for the specific PERS-4200 installation.
Each PERS-4200 Console installation requires an Account Template.
While many items are the same in different Consoles reporting to
the same Central Station, some items (account number, customer
information, & sensor information) are unique for each installation.
✓ NOTE: All fields are optional and do not have to be filled in. This
information is for PERS provider account reference and is not sent to
the Console.
A custom Account Template is created by editing the default Account
Template included with the RA4200 software. The customized template
should then be saved with a unique name for the account and then sent
to the PERS-4200 Console.
Customer ID
EnterauniqueidentifierintheCUSTOMERIDfill-infieldfortheinstallation.
(The Customer ID is different from the communicator’s account number).
Account Template Management
Customer Name
Enter the subscribers first, middle, and last name in the three fill-in fields.
Account templates that are created get stored on the programming PC
or onto a server or cloud storage. These account template files should
be named referencing the subscriber, customer ID number, or other
identification that will make it easy to link each file with an installation.
Customer Address 1 & 2
Enter the subscribers primary street, city, state, and zip code in the four
fill-in fields. Four additional fill-in fields are provided for a secondary
address.
Keep these files in a safe location. If a file is lost or deleted, it can be
recreated by retrieving the programmed information from an already
programmed Console, although the data on the Customer tab will be lost
and have to be reentered.
Telephone Numbers
Three fill-in fields for telephone numbers are provided. Enter the Console
telephone number and up to two additional telephone numbers for the
subscriber.
Notes
Enter any special or additional information about the subscriber in the
NOTES fill-in field.
ACCOUNT TEMPLATE TABS
CONNECTION STATUS
INDICATOR
COMMUNICATIONS
STATUS WINDOW
RA4200 Customer Tab
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Transmission Supervision Interval
11.2 Console Tab
Supervised transmitters can send recurring status signals to the Console.
This option sets the length of time required before the Console will
recognize that a sensor’s status reports have not been received.
The Console tab displays fill-in fields for setting information and options
for the specific PERS-4200 Console.
Subscriber Password
Enter a new 4-digit subscriber password for the Console. This is the
password that the subscriber can use to call the Console from a remote
telephone and access user features. The factory default is 1-2-3-4.
✓ NOTE: This setting does not affect supervision timing for smoke and
carbon monoxide detectors. These types of sensors are always set by
the Console to require reception of a status signal at least once every
24 hours.
Provider Password
Enter a new 6-digit provider password for the Console. This is the
password that allows the PERS provider to locally or remotely connect to
a Console and access programming. The factory default is 9-8-7-6-5-4.
Select one of the six options for the supervision interval: 12 hours, 24
hours (default), 3, 7, 14, or 30 days. This setting effects all non-smoke
and CO supervised sensors programmed into the Console that
have status supervision enabled.
✓ NOTE FOR UL APPLICATIONS: UL requires theTransmitter Supervision
Interval option to be set to 24 hours.
Mode After Disconnect
Select the mode the Console will assume after programming when the
Console disconnects:
Emergency Siren
• Home — The Console will assume Home Mode after disconnect (default).
The Console contains an emergency siren that can sound for five
minutes when an emergency alarm is triggered, or until the report to
the monitoring service is complete. The default for the siren is enabled.
Optionally the siren can be disabled by un-checking this option box.
• Away — The Console will assume Away Mode after disconnect.
✓ NOTE:This setting does not affect emergency alarms from smoke and
carbon monoxide detectors. These types of sensors always trigger the
emergency siren regardless of this setting.
Voice Prompts
The Console contains a voice synthesizer that can announce system
alarms and status.The default for the voice prompts is enabled.Optionally,
the voice prompts can be disabled by un-checking this option box.
RA4200 Console Tab
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Annunciate Trouble Indication
Language Selection
With this option box checked, the Console will announce three system
trouble conditions if they occur: Console low battery, sensor low battery,
and no sensor status.Sensor troubles type are announced followed by the
sensor zone number. The default is to not annunciate these conditions.
The Console can annunciate voice prompts in English or Spanish to guide
the user during operation, and guide the installer during programming.
The two resident languages in the Console are English (EN) and
Spanish (ES). Choose the active language for the Console using the
radio buttons in the Language Selection area.
✓ NOTE FOR UL APPLICATIONS: UL requires the Annunciation Trouble
Indication option to be enabled (option box checked).
To use a different language, the language vocabulary file must
first be downloaded and installed in the Console’s firmware (See
Section 15.2).
Annunciate Status with Home Button
A short press of the HOME button will cause the Console to announce
the Console’s time, current mode, and any trouble conditions.The default
for status annunciations is enabled. Optionally, status annunciations can
be disabled by un-checking this option box.
Console Time Settings
The Console contains a built-in clock and calendar, and supports
automatic daylight saving time adjustment. The Console’s current time
and date setting and the daylight saving information is displayed on the
Console tab or the RA4200 software.
Annunciate Phone-Line/AC Status
If the telephone line is disconnected, or the AC power to the Console
fails, the Console can annunciate these conditions. These annunciations
will clear when the condition is corrected.
To change these settings, use the CONSOLE TIME function on the
COMMUNICATION menu (or press the CONSOLE TIME icon on the
toolbar ribbon). See Section 11.3.
The default sets these types of annunciations to ANNUNCIATE ONCE.
Alternately, use the this option to select OFF or ANNUNCIATE EVERY
HOUR. Regardless of this setting, the Console records the condition in
the event log and can report AC power failure to the monitoring service
(if AC reporting is enabled).
✓ NOTE: If the UMTS-3G cellular module is installed, the Console’s time
will be set automatically over the air by the network.
Activity Windows
The activity timer is a feature that requires the subscriber to press the
Console’s HOME button or activate a activity reset transmitter during one
or two preset time windows to prevent an inactivity alarm from being
reported.
✓ NOTE:To prevent disturbing the subscriber, these annunciations will be
suppressed while the Console is in Night Mode
Clock Annunciation Format
Both 12-hour (AM/PM) and 24-hour (“military”) time formats are supported
in time announcements for Console status and reminder messages.
Two activity time windows can be set. Each time window can be enabled
or disabled, and has a start and stop time.
The default sets the time annunciations to 12-HOUR CLOCK format.
Alternately, use the this option to select 24-HOUR CLOCK format.
• To enable Activity Window 1 and/or Activity Window 2, check the enable
box next to the start and stop times.
• Set the start time for the activity window.
Data version
• Set the stop time for the activity window.
Displays the version number of the Console’s data for factory use and
troubleshooting.
Night Mode
Night Mode is an option that will suspend all Console supervisory and
reminder annunciations during the Night Mode time window. This mode
allows the user to sleep without interruptions from the Console about
non-emergency conditions.
Console Configuration Misc.
Displays configuration numbers of the Console for factory use and
troubleshooting.
Temperature Limit Settings
• To enable the Night Mode time window, check the enable box next to the
start and stop times.
The Console contains a built-in sensor that constantly monitors the room
temperature. The system can report and annunciate if the current room
temperature measured is higher or lower than programmed temperature
limits.
• Set the start time for Night Mode.
• Set the stop time for Night Mode.
The Console will announce the high or low temperature alert every minute
until the room temperature is within the programmed acceptable limits.
The temperature limit alert is enabled by default. Select DISABLE to turn
off this feature or select ENABLE HOME MODE ONLY to sound and
report temperature alerts only while the Console is in Home Mode.
The default set-point for the low-temp alert is 40°F (4.4°C).
The default set-point for the high-temp alert is 90°F (32.2°C).
To change the temperature set-points, enter new values (in Fahrenheit)
into the HIGH TEMP and/or LOW TEMP fill-in fields.
A TWO-WAY AUDIO check box is available to select if a temperature
alert starts a 2-way audio session with the monitoring station. The check
box is selected by default. Alternately, un-check this box to inhibit 2-way
audio after a temperature alert.
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Low Battery Report Options
11.3 Sensors Tab
Supervised wireless sensors send low battery signals when they detect
that their battery is low. When a low battery signal is received from a
wireless sensor, two options are available to control when the Console
reports a low sensor battery.
The Sensors tab displays fill-in fields for setting information regarding the
wireless sensors programmed into the Console. Sensor status indicators
also display the current condition of the sensor.
Up to 16 wireless sensors can be used with each PERS-4200 Console.
The transmitter’s ID number is printed on a removable tag attached to
the unit’s lanyard.
• Option 1 - When a low battery signal is received from a sensor, the Console
will immediately report a low battery.
• Option 2 - When a low battery signal is received from a sensor, the Console
will wait for another low battery signal from the same sensor within a 24 hour
period before reporting a low battery.
✓ NOTE: In Night Mode, the low battery annunciations are suppressed, but
Console reporting is not.
TRANSMITTER'S
ID NUMBER IS
PRINTED ON TAG
Select Option 1 or Option 2 for the Console. This setting will affect all
wireless sensors used with the Console.
Transmitter ID Tag
SENSOR STATUS
RA4200 Sensors Tab
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Sensor Zones
Sensor Status Indicators
On the Sensors tab, each of the Console’s 16 wireless sensors display
the sensor’s operational status and if two-way audio is enabled for the
sensor’s zone.
Each of the Console’s 16 wireless sensor zones has individual setup
options. All the options are set on the Sensors tab.
ID
Each wireless transmitter is coded with a unique ID number at the
factory. If the transmitter has been locally “learned” by the Console,
the ID number will appear in the ID field.
Two-way Audio Status
A TWO-WAY AUDIO check box is provided to select if the sensor
will start a two-way audio session after an alarm is triggered. Check
this box to enable two-way audio for this sensor.
Alternately, transmitters can be enrolled remotely into the Console by
entering the transmitter’s ID number into the ID field. This feature is
typically used when sending pre-enrolled replacement transmitters
to the subscriber. When the subscriber receives the transmitter, it
will be pre-programmed into the Console and ready for use.
If two-way audio has been globally disabled on the Reporting
Options tab, the TWO-WAY AUDIO check box will be grayed out,
but still show if it’s checked or not.
Low Battery Status
Type
If a wireless sensor sends a low battery signal to the Console, when
the Console’s data is read into the RA4200, the STATUS LOW
BATT check box will be checked for that sensor’s zone.
Each sensor zone can be set to one of four sensor types, or set as
Not Installed. When a wireless transmitter is locally “learned” by the
Console, the sensor type will be automatically recognized and set
by the Console. When a transmitter is enrolled remotely from the
Console, the sensor type must be set manually.
Supervision Status
If the Console fails to receive a status signal from a supervised
wireless transmitter before the programmed time for TRANSMITTER
SUPERVISION INTERVAL on the Console tab expires, the Console
will indicate trouble and blink the CANCEL indicator.
The sensor types selections available are:
• Not Installed - For sensor zones that are unused.
When the Console’s data is read into the RA4200, the STATUS
TROUBLE check box will be checked for that sensor’s zone.
• Fire - For smoke detector sensors.
• Activity Reset - For sensors used to reset the Activity Timer.
• Emergency - For sensors used to trigger the emergency alarm.
• Carbon Monoxide - For CO detector sensors.
Supervised
Supervised transmitters send recurring status signals to the
Console. Any of the Console’s 16 sensor zone locations can be set
to automatically detect status supervision signals from transmitters.
This feature makes adding or replacing transmitters in field units
easier.
• Select AUTO DETECT for a sensor zone to automatically detect if
a wireless transmitter is sending status signals. Once the Console
detects status signals from a transmitter, it will expect to regularly
receive those signals or the Console will report that the transmitter is
missing. The transmitter supervision interval required for the Console
to report missing status transmissions is programmed in the Console
tab.
• Select DISABLE to set a sensor zone as a non-supervised zone
which will not require status reports from a wireless transmitter.
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PSTN Dialing Sequence
11.4 Communicator Tab
The Communicator tab displays fill-in fields for setting information
regarding the Console’s communication method and options for PSTN
and IP reporting.
The Console will make multiple attempts to make a connection with the
Central Station. Each telephone number can be called up to 25 times.
The communicator performs this dialing sequence to make a connection:
1. Call the primary telephone number to attempt to make a connection.
If no handshake tone is detected from the Central Station, retry the
primary telephone number up to five consecutive times.
Communicator Fallback
The Console’s communicator can report to the Central Station through
the Public Switched Telephone Network (PSTN) or through Cellular IP
reporting (if the UMTS-3G optional module installed).
2. Call the secondary telephone number (if a secondary telephone
number is used) to attempt to make a connection. If no handshake
tone is detected from the Central Station, retry the secondary
telephone number up to five consecutive times.
✓ NOTE: The PERS-4200 can report to a Central Station over phone
service provided by a Managed Facilities-based Voice Network (MFVN)
carriers via the RJ11 phone jack, per NFPA 72 2010, section 3.3.141.
3. Stop dialing and wait four minutes.
The communicator fallback option selects the reporting path the Console
will use. Option boxes are grayed out for the reporting path that is not
selected.
4. Repeat steps 1, 2, and 3 up to five times.
After all dialing attempts, if a connection to the Central Station is not
made, the sequence repeats using the backup reporting path.
The default is for dial-up PSTN reporting only. Select the option that is
supported by the Central Station. Two options are available:
When all retries are exhausted, the report buffer and Console indications
are reset to normal; annunciations will cease and trouble memory and
latched zones will return to normal. New events will cause a new attempt
to contact the Central Station.
• PSTN reporting only
• Cellular IP reporting only
When the communicator fallback option is selected, the 2-way audio
setting will automatically adjust for the reporting method chosen (PSTN
or IP reporting).
RA4200 Communicator Tab
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Public Switched Telephone Network (PSTN) Reporting
Settings for dial-up reporting using the telephone network are set in this area.
Internet Protocol (IP) Reporting
The PERS-4200 Console can be configured to communicate over-the-air
(OTA) using the optional add-on Model UMTS-3G Cellular Module. The
Module supports over-the-air data reporting for the PERS Console using 3G
and voice communications through the carrier’s cellular telephone network.
Account Number
The account number can be up to 10 digits long. The last four digits of
the account number will be used as the communicator’s account
number for 4x2 and CID format reports to the monitoring service.
The settings for IP reporting using the cellular module are set in this area.
✲ IMPORTANT!THE ACCOUNT NUMBER FIELD IS REQUIRED.
IP Account Number
The FIBRO IP reporting protocol allows up to 10 digits in the account
number. PERS truncates the left-most digits of the account number to fit
the reporting format used. The cellular module adds left-most zeroes as
necessary for IP reporting. Enter the account number used for SurGard
IP reporting for the specific Console.
• SurGard System III - compatible SIA requires a 10-digit number
• PSTN/SIA requires a 6-digit number
• PSTN/CID and 4 by 2 requires a 4-digit number.
Enter the account number for the specific Console.
Reporting Format
DNIS / Line #
Three Central Station PSTN reporting formats are available.
DNIS is used by the Central station to help identify accounts.This allows
there to be multiple panels sending SIA/Contact ID events using account
1234 for example. The DNIS may be transmitted to the automation
software/printer to ID account 1234 as belonging to dealer X (DNIS
00001) and the other account 1234 as belong to dealer Y (DNIS of
00002). If it is not used it should be sent as all 0’s and it will not allow the
SIA/Contact ID account numbers to be extended.
• Contact ID (CID)
• SIA
• 4 by 2
Contact ID is the default format. Select one of the other formats as
required by the Central Station.
Dialing Format
The default dialing format is DTMF tone dialing. If the telephone system
that the Console will be connected to does not support DTMF tone
dialing, select pulse dialing.
FIBRO Heartbeat
Enter the time (in seconds) required by the Central Station receiver for
the FIBRO heartbeat. Default is 7200 seconds.
DialingTones Audible
Linear Voice Gateway ManagementTimer
By default dialing tones do not sound from the Console’s speaker. This
option is typically used for troubleshooting telephone issues.
Enter the time (in minutes) for the periodic management connection
to the voice gateway, used for over-the-air configuration update and
firmware download.
Check this option box to have the Console speaker active during dialing.
PrimaryTelephone Number
SIM ID
The primary telephone number is the number that will be dialed first
in the dialing sequence. The number can be up to 20 digits including
commas that each add a one second pause.
Displays the Subscriber Identity Module ID being used in the cellular module.
Central Station IP Address
The area is for entering the Central Station’s primary and secondary IP
address’, local port, and remote port numbers for the server that will be
receiving alarm reports from the Console. Enter the values required by
the server.
✲ IMPORTANT!THE PRIMARYTELEPHONE NUMBER FIELD IS REQUIRED.
SecondaryTelephone Number
The secondary telephone number is the number that will be dialed
second in the dialing sequence if the primary number is unsuccessful.
The number can be up to 20 digits including commas that each add a
one second pause.
Voice Gateway
The area is for entering the Central Station’s voice gateway IP address
for the Linear Voice Gateway that will be handling voice-over-IP (VOIP)
communications from the Console during 2-way audio mode. Refer to the
Linear Voice Gateway instructions and settings for details.
Split Reporting
The Console can report supervisory events to a supervisory telephone
number if split reporting is enabled. Split reporting is disabled by default.
IP Reporting Format
When split reporting is enabled, reports for alarm events, reminder
message timeouts, activity window expirations, and 2-way audio calls are
made to the primary and secondary phone numbers.
Three Central Station IP reporting formats are available.
• Surgard System III-compatible SIA
• Surgard System III-compatible CID18 Extended
• Surgard System III-compatible CID58 Extended
Reports of home/away mode, Console trouble conditions, sensor trouble
conditions, and Automatic Status reports are made separately to the
supervisory phone number only.
SURGARD SYSTEM III-COMPATIBLE CID18 EXTENDED is the default
format. Select one of the other formats if required by the Central Station.
Cellular Network ID
SupervisoryTelephone Number
Used to connect to a specific network. This specifies the numeric
network identifier, which is made from the Mobile Country Code (MCC)
and Mobile Network Code (MNC).
The supervisory telephone number is the number that will be dialed to
report supervisory events if split reporting is enabled. The number can
be up to 20 digits including commas that each add a one second pause.
IP Service
The cellular service data network name string. For example:wap.cingular
or m2m.com.attz.
LEMI Ports
This area displays the name and firmware revision number of any option
modules connected to the Console.
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Report Supervisory Events
11.5 Reporting Options Tab
The default is to report supervisory events to the Central Station. The
events will be reported to the primary/secondary telephone number
unless split reporting is enabled, which would cause the reports to go to
the supervisory telephone number.
The Reporting Options tab displays fill-in fields for setting information
regarding the Consoles’ general communicator reporting options and
includes a 4 x 2 section for assigning custom 4 x 2 reporting codes if
desired.
Un-check the REPORT SUPERVISORY EVENTS option box to disable
reporting supervisory events.
Report AC Fail
The default REPORT AC FAIL setting enables AC power failure and
restore reports with a random delay of up to one hour. Alternately, the
Console can be set to report AC power status without the random delay,
or be disabled.
Mode Switch Reporting
The Console can report to the Central Station when the Console is
switched between Home Mode and Away Mode.
Three options are available for AC failure reporting.
The default MODE SWITCH REPORTING setting does not report mode
changes to the Central Station. To report mode changes, check this
option box.
• The DISABLE setting will inhibit AC failure reporting.
• The ENABLE setting will report when the Console has been without AC
power for five minutes. A restore report will be sent five minutes after AC
power is restored.
Answer Phone
The default enables ring detection on the telephone line connected to the
Console.This setting must be on to support the remote RA4200 telephone
programming, remote limited touch-tone telephone programming, and
Speakerphone Mode.
• The ENABLE (RANDOM DELAY UP TO 1 HOUR) settings functions the
same as the ENABLE setting, except that any reports will occur at a random
time up to one hour from the event. This option can reduce collisions of
Central Station traffic caused by a wide-spread power outage.
If these features are not required or used, ring detection can be disabled
by un-checking the ANSWER PHONE check box.
When the AC power status changes, after the five minute wait period, the
Console will announce:
0 “Console power failure”
— OR —
0 “Console power restored”
RA4200 Reporting Options Tab
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Automatic Status Reports
Two-way Audio Mode
Automatic status reports of all pending supervisory conditions can be
sent to the Central Station at a daily, weekly or monthly schedule until the
supervisory condition is cleared or corrected. If split reporting is enabled,
the automatic status report will be sent to the supervisory number only.
The Console supports 2-way audio communications with the subscriber
through the Console’s speaker and microphone.
The default sets all Console sensors to have 2-way audio enabled. 2-way
audio can be enabled or disabled for individual sensors using the check
boxes on the Sensors tab.
The automatic status report consists of a periodic test report, followed
operating mode report (Home Mode and Away Mode only) and any
supervisory conditions. Supervisory conditions that are covered by the
automatic status report include AC fail, Console low battery, missed
sensor supervision, and sensor low battery for all sensors learned in to
the Console.
If 2-way audio activation is selected for an emergency sensor, after the
monitoring service operator acknowledges the communicators report,
the Console will stop its siren (if enabled) and switch to the selected
audio mode for 90 seconds if:
• Two-way audio mode is selected (listen-only, two-way manual, or two-way
auto) in the RA4200 Reporting Options menu
✓ NOTE: Supervisory events are reported by automatic status report
regardless of the global REPORT SUPERVISORY EVENTS setting on
the Reporting Options tab. Also, AC power loss events are reported
by automatic status report regardless of the global REPORT AC FAIL
setting on the Reporting Options tab.
— AND —
• The zone where an alarm is being reported is enabled for two-way audio.
Temperature Alarms have a separate setting to enable 2-way audio for
those types of alarms.
The default MODE setting for automatic status reports is disabled. To
have the Console send automatic status reports, select one of the three
MODE options:
All other alarms or events are controlled solely by the global 2-way audio
setting in the Reporting Options menu and will go into 2-way audio if that
option is enabled.
• Daily
• Weekly
• Monthly
There are four choices for 2-way audio:
• Disable (Globally) — Console will not report as an audio account to the
Central Station. No audio monitoring will occur.
✓ NOTE FOR UL APPLICATIONS: UL requires the Automatic Status Report
Mode option be set to DAILY.
• Two-Way Auto (default setting for PSTN reporting) — The Console
automatically switches between listen and talk depending on which party is
talking.The operator can still switch from listen to talk manually by pressing
“1”, or switch from talk to listen by pressing “3” on a telephone connected
to the line (with increased volume). Pressing “8” returns to two-way auto.
Pressing “9” disconnects the call. Press any key but “9” to extend the time
90 seconds.
For each option, set the time for the automatic test report to occur in the
TIME area.
The DAY area selects the day of week or day of month for the weekly and
monthly automatic status reports.
Extended Event Log
The Console’s event log always records system alarm (Group 1) events.
Additional events are categorized as Group 2 and Group 3 events.
• Two-Way Manual (default setting for IP reporting) — The operator will be
able to hear sound from the Console and will be able to talk through the
Console’s speaker. The operator can switch from listen to talk by pressing
“1”, or switch from talk to listen by pressing “3” on a telephone connected to
the line. Pressing “9” disconnects the call (press any key but “9” to extend
the time 90 seconds).
The default adds GROUP 2 and GROUP 3 events to the Console’s log:
Group 2
• Console mode changes (off, home, away, night)
• Listen Only — The operator will be able to hear sound from the Console’s
microphone, but will not be able to talk through the Console’s speaker.
Pressing “9” on a telephone connected to the line disconnects the call
(press any key but “9” to extend the time 90 seconds).
• Activity sensor activations
• Inactivity alarm window expiration
• Reminder message timeout expiration
Group 3
Dialing Delay
• Remote access (RA4200) sessions
To help reduce false alarms reported to the Central Station, a delay of
15 seconds can be entered for PSTN or IP reporting. During this delay
time, the subscriber can press the CANCEL button to cancel the alarm
reporting to the Central Station. After the delay, once the call is initiated
and the receiver handshake tone is detected (with PSTN reporting), or
the IP packet is sent (with IP reporting), the report cannot be cancelled.
• Console supervisory events (AC power, low battery, phone trouble)
• Sensor supervisory events (supervision, low battery)
Speaker Phone Timer
The Console can be programmed to act as a hands-free speakerphone
for incoming calls. If the user forgets to hang up, a timer will automatically
disconnect the call.
The default setting for dialing delay is OFF.
The default disables Speakerphone Mode. To use the speakerphone
option, select 15, 30, or 60 minutes for the speakerphone automatic
disconnect timer.
4 x 2 Alarm Codes
The 4 x 2 reporting format uses four digits for the account number and
two digits for the alarm code.
Refer to the PERS-4200 User’s Guide for remote call-in speakerphone
operation instructions.
The Console defaults for 4 x 2 reporting assigns alarm codes 11-26 to
Console zones 1-16, trouble codes 41-56 to Console zones 1-16, and 16
other general alarm codes.
Any of the default 4 x 2 alarm codes can be modified as necessary. Enter
the new 2-digit code in the 4 x 2 area.
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Reminder Settings
11.6 Reminder Messages Tab
The reminder settings globally affect all nine programmable reminder
message time slots.
The PERS-4200 Console has a real-time clock calendar (RTCC)
function that can be set to the correct time and date, and then accessed
to schedule events and actions by the Console, including a scheduled
reminder message feature. Five pre-recorded reminder messages are
provided for this function and are included as part of each installed
language library. There are nine programmable message time slots to
use to set the reminder message types and schedule times.
Report Missed Reminder
The Console will provide voice prompts during the 15 or 30 minutes prior
to message reminder window expiring (set by programming).
Upon expiration of message reminder window the following will occur if
the REPORT MISSED REMINDER check box is checked.
✲ IMPORTANT! THE CONSOLE’S TIME AND DATE MUST BE SET PRIOR
TO USINGTHE REMINDER MESSAGE FEATURE.
1. The Console will activate and send an reminder message timeout
report to the Central Station. If the missed reminder is a system test
reminder, an automatic test report will be sent with status of the
system. 2-way audio will not be initiated.
All reminder messages (including alarm and system test reminder) are
enabled only in Home Mode and Night Mode. They are disabled when in
Away Mode.
2. Upon receipt and processing of the alarm transmission, a 2-way audio
session will begin (if enabled).
The PERS provider can schedule events for these reminder messages
as a one-time reminder, or as a recurring daily, weekly, or monthly event.
When the programmed event time is reached, the scheduled reminder
message is announced and if enabled, repeats once every three minutes
unless silenced by pressing the CANCEL button. When the CANCEL
button is pressed to silence the announcement, the Console will sound
a reminder chime.
To enable missed reminder message reporting, check the REPORT
MISSED REMINDER check box.
Audio Replay DuringTimeout
The factory default will replay the reminder message every three minutes
until the message is acknowledged or times out.
To suppress replaying the reminder messages, un-check the AUDIO
REPLAY DURINGTIMEOUT check box.
A 15 or 30-minute timeout interval can be programmed as a setting for all
reminder messages.If the reminder is not acknowledged prior to expiration
of the timeout interval, a missed reminder event report can be sent to the
Central Station (if reporting of missed reminder messages is enabled).
If multiple reminder messages are scheduled at the same time or in the
same timeout interval, they will all be announced sequentially and at the
same three minute intervals, based on the first message annunciated.
Pressing the CANCEL button cancels all of the reminder messages
within the same timeout interval.
RA4200 Reminder Messages Tab
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Timeout Interval
ReminderType
A 15 or 30-minute timeout interval can be programmed as a setting for all
reminder messages. If the reminder message is not acknowledged prior
to expiration of the timeout interval, a missed reminder event report can
be sent to the Central Station if reporting of missed reminder messages
is enabled.
Four types of reminder messages are available:
• Medication reminder
• Ride reminder
• Appointment reminder
• Alarm
The factory default sets the reminder message timeout to 15 minutes.
Alternately, 30 minutes can be selected for the TIMEOUT INTERVAL.
Select the desired type of reminder message for the time slot. When the
selection is made, the Schedule Type dialog box will display.
Reminder Time Slot Settings
There are eight standard reminder message time slots that can be
programmed and one time slot for the system test reminder. Each time
slot has options that can be set.
ScheduleType
Viewing or changing the reminder type or schedule type will display the
Schedule Type dialog box. This area is for selecting the dates and times
that a reminder message will sound.
Slot Enable
A reminder message can be scheduled for ONETIME, DAILY, WEEKLY,
or MONTHLY with the Schedule Type selection.
SLOT ENABLE check boxes are displayed for each of the nine reminder
message time slots. Checking a SLOT ENABLE check box will enable
the reminder message that is programmed in that time slot.
Once a schedule is set, it will be displayed in the SCHEDULE area.
A reminder message that’s already programmed can be temporarily
disabled by un-checking this check box without loosing the reminder
message settings.
Send Report
SEND REPORT check boxes are displayed for each of the eight standard
reminder message time slots. Checking a SEND REPORT check box
for a reminder message time slot will cause the Console to report a
non-acknowledged reminder message to the Central Station.
✓ NOTE: For any time slot to report, the global setting for missed reminder
reports must be enabled in the Reminder Settings area.
One Time Reminder
Schedule
Daily Reminder
Schedule
Weekly Reminder
Schedule
Monthly Reminder
Schedule
RA4200 Schedule Types
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Test Reminder
Creating or Editing Reminder Messages
A test reminder message is provided for prompting the subscriber to
perform a system test.They will be prompted to activate their emergency
transmitter or press the HELP button on the Console. Either activation
will send a test report to the Central Station.
Use the following steps to setup a reminder message. Different options
will be displayed depending on the type of message.
1. Choose a reminder message type.
2. Select One Time, Daily, Weekly, or Monthly for the Schedule Type.
3. Select the date(s) and time(s) that the reminder message will sound.
✲ IMPORTANT: IF USING THE TEST REMINDER MESSAGE FEATURE,
TWO-WAY AUDIO SHOULD BE ENABLED SO THAT THE CENTRAL
STATION CAN ACKNOWLEDGETHETEST WITHTHE SUBSCRIBER.
4. For ride or appointment messages, select the time for the ride or
appointment to announce during the message.
When the programmed system test time occurs, a reminder chime
sounds and the Console announces:
5. Check the SLOT ENABLE check box to enable the reminder message
time slot. The schedule displayed for the time slot will be grayed until
it is enabled.
0 “Attention... It is time to test your personal emergency
system... Please press your personal help button”
6. Check the SEND REPORT check box to have the Console send a
report if this reminder message is not acknowledged. (Global missed
reminder reports must be enabled also.)
✓ NOTE:The test announcement will repeat every three minutes regardless
of the AUDIO REPLAY DURINGTIMEOUT reminder message setting.
When the subscriber activates their emergency transmitter or presses
the HELP button, the Console will send a test report to the Central
Station, then start a two-way audio session.The Central Station operator
typically acknowledges the test report with the subscriber using two-way
audio, then disconnects.
If the subscriber does not activate a transmitter or press the HELP button
before the reminder timeout interval has been reached, an automatic test
report will be sent to the Central Station.
✓ NOTE: If the system test reminder times out and an automatic status
report is sent, a two-way audio session will NOT be started, even if
two-way audio is enabled.
WHEN A TEST REMINDER
MESSAGE OCCURS...
"ATTENTION... IT IS TIME TO TEST YOUR
PERSONAL EMERGENCY SYSTEM....
PLEASE PRESS YOUR PERSONAL HELP BUTTON"
THE CONSOLE
ANNOUNCES
THE SUBSCRIBER ACTIVATES
A PORTABLE TRANSMITTER
- OR -
THE SUBSCRIBER PRESSES
THE HELP BUTTON
THE CONSOLE WILL SEND
A TEST MESSAGE TO
THE CENTRAL STATION
Acknowledging a System Test Reminder Message
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12.2 Connecting to a Console
Telephone Modem Remote Connection
Use the following steps to remotely connect to a powered Console using
a telephone modem:
12. Console Communication
The RA4200 software connects to the PERS-4200 Console using the
Send/Receive window. A Console must be connected to the RA4200
before any data can be sent to, or received from it.
1. Open the Account Template created for the specific subscriber and
Console installation. The Console’s telephone number and password
will be acquired from the template.
12.1 Send/Receive Window
The Send/Receive window sets up and starts a modem (remote) or COM
port (local with USB) connection to a Console. Press the CONNECT
button to display the Send/Receive window.
2. Press the CONNECT button to display the Send/Receive window.
3. Verify that the desired telephone modem is displayed for the connection.
Account
4. Press CALL to start the calling sequence. The progress is displayed
in the RA4200 connection status area.
The Account area has two settings. The telephone number field and the
password field will be automatically filled in with the Console’s telephone
number from the open account template. The telephone number and
password fields can also be manually filled in.
5. The modem will place a call to the Console, wait a few rings, then hang
up.This readies the Console to answer a call.The modem will call the
Console again, the Console will answer and negotiate a connection
with the modem. The RA4200 will send the password to the Console,
if the passwords match, remote access will be granted.
Modem Connection
The area is used setting up and connecting with a computer modem over
the telephone line.
6. When the connection is made, the green CONNECTED indicator will
display at the bottom of the RA4200 window.
The SETUP CONNECTION button displays the general, diagnostic,
and advanced Windows modem properties screens. The Query Modem
button on the Diagnostics tab is a good way to test that the modem is
working properly.
7. When finished, press DISCONNECT to disconnect with the Console.
The red NOT CONNECTED indicator will display at the bottom of the
RA4200 window.
The CALL button starts the modem calling sequence.
✓ NOTE: If the telephone line that the Console is connected to has
automatic telephone answering equipment that answers the line in three
rings or less, the Console may not be able to be remotely accessed.
COM Port Connection
The COM Port Connection area has a selection for the COM port to
use for the USB connection to the Console and a button to start the
connection.
COM Port USB Local Connection
During local USB programming, the Console will remain functional. Use
the following steps to directly connect to a Console using a USB cable:
1. Apply power to the Console.
2. Connect the Console to the programming computer with a Type A to
mini Type B USB cable.
3. Press the CONNECT button to display the Send/Receive window.
4. In the COM port Connection area, select the COM port that the
Console is connected to. Look for the port labeled STMicroelectronics.
5. Press COM Port Connect to connect to the Console. The progress is
displayed in the RA4200 connection status area.
6. When the connection is made, the green CONNECTED indicator will
display at the bottom of the RA4200 window.
7. When finished, press DISCONNECT to disconnect with the Console.
The red NOT CONNECTED indicator will display at the bottom of the
RA4200 window.
PROGRAMMING PC
INSERT USB PLUG
INTO PROGRAMMING
COMPUTER USB PORT
PERS-4200 CONSOLE
FOR LOCAL
PROGRAMMING ONLY
INSERT MINI-USB PLUG
INTO JACK ON REAR OF
THE PERS-4200 CONSOLE
RA4200 Send/Receive Window
USB Programming Connection
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Existing Console Programming
Connecting to a Console with existing programming can be managed
two ways:
12.3 Sending and Receiving Console Data
Once the Console is connected to the RA4200 software, data can be
exchanged in either direction.
• Method 1: Make the changes to an Account Template off-line first, before
connecting to the Console, then connect to the Console and send it the
template.
Console Time and Date
The Console’s clock and calendar will maintain the current time & date.
✲ IMPORTANT!THE CONSOLE’STIME AND DATE MUST BE SET PRIORTO
USE TO SUPPORT THE EVENT LOGGING AND REMINDER MESSAGE
FEATURES.
• Method 2: Open an Account Template, connect to the Console, then retrieve
the data from the Console into the template.
The first method is preferred when all programming for a Console has
been made (and is being stored) by the RA4200 software. This method
will keep all the PERS provider’s Consoles synchronized with the RA4200
Account Template files.
✓ NOTE: If the Console is using IP reporting, the Console’s data and time
are automatically set by the cellular network.
If the Console’s clock or calendar needs setting or changing, use these
steps.
The second method is useful if programming changes have been made
to a Console through remote touch-tone telephone programming.
Those changes can be retrieved into an Account Template, updating the
template. Be sure to save the template after updating it.
1. Connect to the Console. The green CONNECTED indicator will
display at the bottom of the RA4200 window.
2. Press CONSOLE TIME. The SetTime window will display.
Use the following steps when programming an existing Console:
3. To check a Console’s clock and calendar, press GET TIME. The
current settings will be displayed in the SetTime window.
1. Open the Account Template created for the specific subscriber and
Console installation. (When using Method 1, make any changes
required.)
— OR —
4. Enter the new time and date. If daylight saving time is enabled, verify
the start and stop dates. Press SET TIME to update the Console’s
date and time.
2. Connect to the Console. The green CONNECTED indicator will
display at the bottom of the RA4200 window.
3. Method 1 - Press SET CONSOLE. The template will be sent to the
Console.
5. Press DONE to close the SetTime window.
First Time Programming for New Consoles
When a Console is new or un-programmed it will announce:
— OR —
4. Method 2 - Press GET CONSOLE. The Console’s data will be sent to
the template. Press SAVE and select an Account Template file name.
0 “Console not ready... please configure before use”
The Console must be programmed with an account number, a Central
Station phone number and a corresponding PSTN or IP reporting format.
If one or more of these required parameters is missing the Console will
not operate.
✓ NOTE: The data in the open template will be overwritten with the data
from the Console.
5. Press DISCONNECT to disconnect from the Console. The red NOT
CONNECTED indicator will display at the bottom of the RA4200
window.
Use the following steps when programming a new Console:
1. Open the Account Template created for the specific subscriber and
Console installation.
2. Connect to the Console. The green CONNECTED indicator will
display at the bottom of the RA4200 window.
3. Press CONSOLE TIME. The SetTime window will display. If not
correct, enter the correct time and date. If daylight saving time is
enabled, verify the start and stop dates. Press SET TIME to update
the Console’s date and time. Press DONE.
4. Press SET CONSOLE. The template will be sent to the Console.
5. Press DISCONNECT to disconnect from the Console. The red NOT
CONNECTED indicator will display at the bottom of the RA4200
window.
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Option 2 - Primary Telephone Number
When is pressed, the Console will announce over the telephone:
12.4 Limited Remote Telephone Programming
Some basic configuration areas of the PERS-4200 Console can be
programmed by a remote telephone phone call.The programming is limited
to Reporting Format, Primary Phone Number, Account Number settings.
0 “Primary phone number is <primary phone number>...
press pound to accept or press star to change”
✓ NOTE: If the telephone line that the Console is connected to has
automatic telephone answering equipment that answers the line in three
rings or less, the Console may not be able to be remotely accessed
Press the
key to accept the current telephone number and return to
the Remote Programming Main Menu, or press the
different telephone number.
key to enter a
In this remote programming mode, the Console remains fully functional
and will continue to annunciate and report alarms as they occur, except
for the few seconds when configuration memory is being updated at the
conclusion of a RA4200 programming session. Prior to the configuration
update, the Console will continue to use its previously stored settings
for normal operation. If the remote programming connection is the same
as the Console’s reporting connection, the Console will terminate the
remote access session to report an alarm.
The primary telephone number can be up to 20 digits long, including
delay characters. If more than 20 digits are entered, only the first 20 digits
will be accepted.
✓ NOTE:To place a delay at any location in the telephone number, press
the
key. A 1-second delay will be inserted for each press of the
key. When the primary phone number is annunciated for review, each
1-second delay will be identified by the word “PAUSE.”
When is pressed, the Console will announce over the telephone:
This remote programming mode times out after four minutes of inactivity
or by pressing the CANCEL button on the Console.
0 “Enter primary phone number followed by pound”
Enter the new primary telephone number and press the
Console will announce:
key, the
Connecting with the Console
Use the following procedure to connect with a Console with a touch-tone telephone:
0 “Primary phone number is <primary phone number>...
press pound to accept or press star to change”
1. Dial the number of the telephone line that the Console is connected
to, allow it to ring three times, then hang up
Press the key to accept the current change and return to the Remote
Programming Main Menu.
2. Wait 10 to 30 seconds, then call the Console a second time.
3. When the Console answers, a tone will sound for 8 seconds.
Option 3 - Account Number
When is pressed, the Console will announce over the telephone:
4. When the tone ends, enter the PERS Provider Password (default
987654) followed by the key.
0 “Account number is <account number>... press
pound to accept or press star to change”
5. The Console will announce over the telephone:
0 “Main menu”
Press the key to accept the current account number and return to the
Remote Programming Main Menu, or press the key to enter a different
account number.
0 “Press one to review or change report format”
0 “Press two to review or change primary phone number”
0 “Press three to review or change account number”
0 “Press nine to hang up”
The account number can be up to 10 digits long. PSTN/SIA requires
a 6-digit number and PSTN/CID and 4x2 require a 4-digit number. The
Console will left-truncate or left-pad the account number with zeros as
required for the reporting format and interface.
6. Select the number of the programming option.
7. Press key at any time to return to main menu.
When is pressed, the Console will announce over the telephone:
Option 1 - Reporting Format
When is pressed, the Console will announce over the telephone:
0 “Enter account number followed by pound”
Enter the new account number and press the
announce:
key, the Console will
0 “Report format is <reporting format>... press
pound to accept or press star to change”
0 “Account number is <account number>... press
pound to accept or press star to change”
Press the
key to accept the current format and return to the Remote
Programming Main Menu, or press the
different report format.
key to return to select a
Press the key to accept the current change and return to the Remote
Programming Main Menu.
When is pressed, the Console will announce over the telephone:
0 “Press one for contact id”
If more than 10 digits are entered, only the first 10 digits will be accepted.
✓ NOTE:The default account number is none.
0 “Press two for SIA”
0 “Press three for four by two”
0 “Press nine to hang up”
0 “Press zero for main menu”
If selecting a new format, the Console will announce over the telephone:
0 “Report format is <reporting format>... press
pound to accept or press star to change”
Press the key to accept the current format and return to the Remote
Programming Main Menu.
✓ NOTE:The default reporting format is Contact ID.
28
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13.1 Learning Sensors
13. Sensor Learn/Test Mode
The Console can “learn” up to 16 sensors. Use the following steps to
locally learn sensors into the Console:
Wireless transmitters are called “sensors” in the PERS vocabulary. In
Learn/Test Mode the Console can learn new sensors, test sensors, and
erase all sensors.
1. Press and release the TEST button (located recessed on the bottom
of the Console). The Console will announce:
✓ NOTE: While in Learn/Test Mode, all normal operations of PERS-4200
Console are suspended. No alarms or reports are made in this mode.
0 “Test Mode, firmware version [number]...
hardware version [number]”.
To exit this mode, press and release the CANCEL button. The Console
will exit Learn/Test Mode automatically after three minutes of no activity
(including RF activity from a learned sensor, which will extend Learn/Test
Mode for an additional 3 minutes).
2. Press and release the TEST button again.The Console will announce:
0 “Ready to learn sensor... Zone [number]”.
3. Activate the sensor to learn. The Console will announce:
0 “[Fire, Activity, Emergency, or Carbon Monoxide] sensor learned”.
4. The Console will announce the next available zone number:
0 “Ready to learn sensor... Zone [number]”.
To advance to the next available zone without learning a sensor, press
the TEST button. Zones already programmed with a sensor are skipped.
5. Repeat Step 3 for each additional sensor (up to 16 total). When all
zone locations are full, the Console will announce:
0 “Zones full”
After Zone 16 has been skipped or learned, if there are any available
zones remaining, the learn sequence will advance to the first available
skipped zone and allow learning another sensor. The learn sequence
will cycle through any available/skipped zones until either all zones are
programmed, or Learn/Test Mode is exited.
✓ NOTE:To exit Learn/Test Mode at any time, press the CANCEL button.
1. PRESS TEST BUTTON, CONSOLE WILL ANNOUNCE VERSION
2. PRESS TEST BUTTON AGAIN
TEST BUTTON
3. CONSOLE WILL ANNOUNCE READY TO LEARN AND ZONE NUMBER
4. ACTIVATE SENSOR
5. CONSOLE WILL ANNOUNCE SENSOR LEARNED
6. REPEAT FOR ADDITIONAL SENSORS, OR PRESS CANCEL TO EXIT
BOTTOM OF PERS-4200 CONSOLE
Learning Multiple Sensors
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13.2 Learning a Single Sensor
13.4 Testing Sensors
Each sensor learned into the Console should be tested. When a sensor
is tested, the Console will announce the type of sensor, the zone number,
and the RF signal level.
Learn Sensor Mode may also be entered by pressing and holding the
CANCEL button for five seconds. The Console will announce:
0 “Ready to learn sensor... Zone [number]”.
✲ IMPORTANT! AFTER CONSOLE INSTALLATION, PORTABLE SENSORS
SHOULD BE TESTED IN VARIOUS PLACES ON-LOCATION TO
DETERMINETHE EFFECTIVE RADIO RANGE OFTHE SYSTEM.
Activate the sensor to learn. The Console will announce:
0 “[Fire, Activity, Emergency, or Carbon Monoxide] sensor learned”.
The Console will exit Learn Sensor Mode after learning one sensor. To
exit without learning a sensor, press the CANCEL button.
Use the following steps to test each system sensor.
1. Press and release the TEST button (located recessed on the bottom
of the Console). The Console will announce:
13.3 Erasing All Sensors
To erase ALL sensors, press and hold TEST button for five seconds.The
Console will announce:
0 “Test Mode... firmware version [number]...
hardware version [number]”.
0 “Zones reset”
2. Activate each sensor to test. For each sensor, the Console will
announce:
All learned sensors are erased by this operation. The Console will then
go to normal operation and announce:
0 “[Fire, Activity, Emergency, or Carbon Monoxide]
sensor... zone [number]... [full or low] signal”.
0 “Console ready”
If the sensor tested has a low battery, the Console will announce:
✓ NOTE: Any pending alarms or events for an erased zone will be cleared.
0 “Sensor low battery... zone [number]”
3. When finished, press CANCEL to exit Test Mode (Test Mode will
automatically exit after three minutes of inactivity).
"EMERGENCY SENSOR.... ZONE ONE... FULL SIGNAL"
PERS-4200
CONSOLE
IN TEST MODE
TEST ALL SENSORS
PROGRAMMED INTO
THE CONSOLE
PRESS TEST BUTTON
TO ENTER TEST MODE
IMPORTANT!
TEST SENSORS FROM VARIOUS
LOCATIONS IN THE INSTALLATION
TO VERIFY THE EFFECTIVE RADIO RANGE
BOTTOM OF
PERS-4200
CONSOLE
Testing System Sensors
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14.1 Retrieving the Event Log
Use the following steps to retrieve a Console’s event log:
14. Event Log
The Console will log system events in its memory they occur.The log can
be retrieved by the RA4200 software. Each event is tagged with the date
and time that the event was recorded. The log contains the most recent
100 Console events.
1. Connect to the Console with the RA4200 application.
2. Press the GET LOG icon (also available under COMMUNICATIONS
on the menu bar).
Three standard reporting groups are supported:
3. After the log is retrieved, it will be displayed on the LOG tab. Use the
scroll bar to view the entire log. The most recent event is indicated in
the log.
Group 1 logging always occurs; all events related to alarms are logged:
• Sensor alarms (emergency, fire, CO)
• Temperature alarms
4. Disconnect from the Console.
• HELP button alarms
14.2 Printing the Event Log
• 2-way voice sessions
The contents of the log can be printed with the account summary using
the RA4200 PRINT / PREVIEW command.
• Alarm reset/cancel
• Central Station reports, attempts, retries and failures
• All button presses
14.3 Clearing the Event Log
In case the Console is going to be moved, re-configured, or used in a
different installation, the event log can be cleared from the Console’s
memory. To clear the log:
Group 2 logging is optional; when enabled, mode changes, activity
monitoring, and reminder message expiration events are logged:
• Console mode changes (off, home, away, night)
• Activity sensor activations
1. Connect to the Console with the RA4200 application.
2. Select CLEAR EVENT LOG from the RA4200 TOOLS menu.
3. Disconnect from the Console.
• Inactivity alarm window expiration
• Reminder message timeout expiration
Group 3 logging is optional; when enabled, supervisory trouble and
remote access events are logged:
• Remote access (RA4200) sessions
• Console supervisory events (AC power, low battery, phone trouble)
• Sensor supervisory events (supervision, low battery)
✓ NOTE: Extended event logging options for Group 2 and Group 3 events
are selectable on the REPORTING OPTIONS tab.
RA4200 Console Event Log
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15. Printing or Exporting a Template
For hardcopy records, an account template can be sent to a local printer
connected to the PC running the RA4200 Remote Access software.
The PRINT / PREVIEW tool also allows exporting an account template to
an Excel .XLS file or an Adobe .PDF file.
Use the following steps to print out or export an account template:
1. Open an account template in the RA4200 software. (Only one
template can be open at a time.)
2. From the FILE menu select PRINT / PREVIEW or on the toolbar, click
the PRINT icon.
3. The Account Information print preview window will be displayed. The
preview shows the account template contents detailed on separate
pages. The page that’s currently displayed and the zoom level can be
selected using the page navigation icons in the window.
4. To print the account template,7 select the printer icon. The Windows
print dialog box will appear, select any options, then click PRINT.
5. To export the account template, select the disc icon and choose Excel
or Acrobat (PDF) file. Choose the file destination and click SAVE.
PRINT BUTTON
EXPORT BUTTON
Print Preview Window
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16.2 Firmware Update Utility Instructions
Use these steps to upgrade a Console’s vocabulary firmware or the
UMTS-3G cellular module’s firmware:
16. Updating Console Firmware
The PERS-4200 Console runs on internal software code called
“firmware”. Firmware code stays stored in the Console’s memory and
can be upgraded using the RA4200 application when firmware updates
become available.
1. Download the firmware from Linear’s Web site and store the file(s) in
a location on the programming PC.
2. Place the PERS-4200 in Power Off Mode by removing AC Power
from the Console, and then press and hold the POWER OFF button
until the Console announces: “Console power off”, then release the
POWER OFF button.
The PERS-4200 Console uses two firmware resources, system firmware
and vocabulary firmware. The UMTS-3G cellular module also has device
firmware. There is a Device Firmware Upgrade utility (DfuSe) included in
the RA4200 application.
3. Place the PERS-4200 into DfuSe mode by pressing and holding the
POWER OFF button while applying AC Power.The HOME, CANCEL,
and HELP indicators will blink.
When new firmware is released, it will be available on Linear’s Web site
on the software download page at:
✲ IMPORTANT: Once the Console is in DfuSe mode, do not power off the
Console during a firmware upgrade.
16.1 System Firmware Update Utility Instructions
Use these steps to upgrade a Console’s system firmware:
4. Open the RA4200 application and BEFORE connecting the USB
cable to the Console, from the RA4200 TOOLS menu, select Panel
Firmware Update (DfuSe).
1. Download the system firmware from Linear’s Web site and store the
file(s) in a location on the programming PC.
2. Place the PERS-4200 in Power Off Mode by removing AC Power
from the Console, and then press and hold the POWER OFF button
until the Console announces: “Console power off”, then release the
POWER OFF button.
5. Connect the Console to the programming PC with a USB cable. If
the Console is in DfuSe mode and properly connected to the USB
port, the device ‘STM Device in FDU Mode’ should display in the
“Available DFU and compatible HID Devices” area.
3. Place the PERS-4200 into DfuSe mode by pressing and holding the
POWER OFF button while applying AC Power.The HOME, CANCEL,
and HELP indicators will blink.
6. Click CHOOSE... and select the vocabulary firmware file or cellular
module firmware file to download from the location it was saved on
the PC. After selecting, “File correctly loaded.” should appear at the
bottom of the DfuSe window.
✲ IMPORTANT: Once the Console is in DfuSe mode, do not power off the
Console during a firmware upgrade.
7. Check the “Verify after download” check box. In the “Select
4. Open the RA4200 application and BEFORE connecting the USB
cable to the Console, from the RA4200 TOOLS menu, select Panel
Firmware Update (DfuSe).
Target(s):” area select Target Id “02 SPI Flash”
8. When all settings are correct, click UPGRADE.
9. A DfuSeDemo pop-up dialog will always appear with a device warning.
Ignore this warning and click YES.
5. Connect the Console to the programming PC with a USB cable. If
the Console is in DfuSe mode and properly connected to the USB
port, the device ‘STM Device in FDU Mode’ should display in the
“Available DFU and compatible HID Devices” area.
10.The status bar will indicate the status of the upgrade. First phase will
be erase, then download, then verify.
11.Click LEAVE DFU MODE. The RA4200 will disconnect the Console
and the Console will reset.
6. Click CHOOSE... and select the system firmware file to download
from the location it was saved on the PC. After selecting, “File
correctly loaded.” should appear at the bottom of the DfuSe window.
12.Click QUIT to exit the DfuSe utility.
13.Configure the Console with the RA4200 as required.
7. In the “Select Target(s):” area select Target Id “00 Internal
Flash”
8. When all settings are correct, click UPGRADE.
✓ NOTE: Should any problems happen during the upgrade phase (i.e.
wrong file selected and downloaded into a Console), this procedure can
be repeated to retry the upgrade again.
9. A DfuSeDemo pop-up dialog will always appear with a device warning.
Ignore this warning and click YES.
10.The status bar will indicate the status of the upgrade. First phase will
be erase, then download, then verify.
11.Click LEAVE DFU MODE. The RA4200 will disconnect the Console
and the Console will reset.
12.Click QUIT to exit the DfuSe utility.
13.Configure the Console with the RA4200 as required.
✓ NOTE: Should any problems happen during the upgrade phase (i.e.
wrong file selected and downloaded into a Console), this procedure can
be repeated to retry the upgrade again.
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DfuSe Device Warning
DfuSe Utility Connected to Console
Firmware File Selection
Upgrading in Process
Verify and Target ID Selection
Upgrade Complete
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17. Appendix A - Reporting Codes
REPORTING CODE
EVENT
DESCRIPTION
CID
Partition (Ext)
00
4 X 2
SIA
Group
CONSOLE EMERGENCY ALARM
ALARM CANCEL (ABORT)
1100
1406
1302
3302
1381
3381
1301
3301
1372
1371
1102
602
69
QA
AB
YT
YR
MS
MJ
AT
00
00
70
CONSOLE LOW BATTERY
73
CONSOLE BATTERY RESTORE
CONSOLE SUPERVISORY (RECEIVER BOARD TROUBLE)
CONSOLE SUPERVISORY RESTORE
LOSS OF AC POWER
00
71
00
40
00
40
00
72
AC POWER RESTORE
00
94
AR
UR
UB
NA
RP
RY
MI
HOME MODE (ACTIVITY MONITOR ON) [1]
AWAY MODE (ACTIVITY MONITOR OFF) [1]
INACTIVITY ALARM (NO ACTIVITY)
AUTOMATIC STATUS (AUTOMATIC TEST)
AUTOMATIC STATUS (TEST OFF NORMAL)
REMINDER MESSAGE TIME OUT [1]
HIGH TEMP ALARM (HEAT)
00
91
00
92
00
90
00
93
608
00
95
1356
1158
3158
1159
3159
1111
1384
1200
3200
1162
1384
1381
3200
1101
1384
1381
3381
606
00
96
00
74
KA
KR
ZA
ZR
FA
HIGH TEMP RESTORE
00
75
LOW TEMP ALARM (FREEZE)
LOW TEMP RESTORE
00
76
00
77
FIRE (SMOKE) ALARM
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
XX[2]
00
10 + SENSOR #
40 + SENSOR #
40 + SENSOR #
40 + SENSOR #
10 + SENSOR #
40 + SENSOR #
40 + SENSOR #
40 + SENSOR #
10 + SENSOR #
40 + SENSOR #
40 + SENSOR #
40 + SENSOR #
N/A [3]
FIRE (SMOKE) LOW BATTERY[1]
FIRE (SMOKE) SUPERVISORY
FIRE (SMOKE) SUPERVISORY RESTORE
CO ALARM (GAS)
FT
FS
FQ
GA
GT
GS
GQ
MA
MT
MS
MJ
L90
CO LOW BATTERY
CO SUPERVISORY
CO SUPERVISORY RESTORE
EMERGENCY ALARM (PERSONAL/MEDICAL)
EMERGENCY LOW BATTERY
EMERGENCY SUPERVISORY
EMERGENCY SUPERVISORY RESTORE
TWO WAY AUDIO REQUEST
Reporting Code Notes:
• 1 Optional report depending on programming.
• 2 The CID Group/Partition # (Ext) code is the zone number that the alarm
or event is reported against. Console and non-zone-specific alarms/events
are reported using CID group/partition #00
• 3 The 4x2 format does not have a two-way audio request code. The call
must be established manually.
35
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18. Appendix B - Mode Table
CONSOLE OPERATING MODE
AWAY MODE
(Overrides Night Mode)
HOME MODE
NIGHT MODE
SYSTEM EVENT
~ If Enabled [6]
✓ Yes
✓ Yes
~ If Enabled [6]
✓ Yes
✓ Yes
~ If Enabled [6]
Fire & CO Alarms
✓ Yes
✓ Yes
Fire & CO Supervisory
Timeout [2]
N/A
N/A
N/A
N/A
N/A
N/A
✓ Yes
~ If Enabled [8]
✓ Yes
✗ No
✓ Yes
✗ No
Fire & CO Sensor Low
Battery [2]
✓ Yes
~ If Enabled [8]
✓ Yes
✗ No
✓ Yes
✗ No
Console (HELP button) Alarm
✓ Yes
✓ Yes
~ If Enabled
✓ Yes
✓ Yes
~ If Enabled
✓ Yes
✓ Yes
~ If Enabled
~ If Enabled [6]
✓ Yes
✓ Yes
~ If Enabled [6]
✓ Yes
✓ Yes
~ If Enabled [6]
Emergency Sensor Alarm
✓ Yes
✓ Yes
Emergency Sensor
Supervisory Timeout [2]
~ If Enabled ~ If Enabled [8]
✗ No [1]
✓ Yes
✓ Yes
✗ No
✗ No [1]
✗ No [1]
✗ No
~ If Enabled
✓ Yes
✗ No
✗ No
✗ No
✗ No
✗ No
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Emergency Sensor Low
Battery [2]
~ If Enabled [8]
N/A
✓ Yes
✓ Yes
✗ No
~ If Enabled
Console Trouble [2] & [5]
N/A
N/A
✓ Yes
[8] & [9]
Communication Status
(telephone/cell)
✓ Yes
✓ Yes
✗ No
N/A
N/A
N/A
N/A
N/A
N/A
Module Status
✓ Yes
✗ No
✗ No
~ If Enabled [7]
✗ No
✗ No
✗ No
✓ Yes
✓ Yes
~ If Enabled [7]
Activity Monitor
✓ Yes
✓ Yes
~ If Enabled [4] ~ If Enabled [4] ~ If Enabled [4] ~ If Enabled [3] ~ If Enabled [3] ~ If Enabled [3] ~ If Enabled [3] ~ If Enabled [3] ~ If Enabled [3]
Temperature Alarms
Missed Reminder Messages
✓ Yes [11]
✓ Yes
~ If Enabled
✗ No
✗ No
✗ No
✓ Yes [11]
✓ Yes
~ If Enabled
From Away
Mode Only [10]
From Away
Mode Only
From Away
Mode Only
N/A
N/A
N/A
Entering Mode
✓ Yes
✓ Yes
✓ Yes
Mode Table Notes:
• [1] Setting the Console in Away Mode clears all supervisory events for
emergency sensors only. Supervisory timers for Smoke detectors, CO
detectors, and activity monitor sensors are not affected; switching to Home
or Away Mode constitutes activity.
• [7] For activity sensors, two-way audio is enabled globally in TWO-WAY
AUDIO MODE on the Reporting Options tab regardless of the activity
sensor’s zone setting with the TWO-WAY AUDIO check box on the Sensors
tab.
• [2] Supervisory events are reported by automatic status reports regardless
of the global REPORT SUPERVISORY EVENTS setting. Also, AC power
loss events are reported by automatic status reports regardless of the global
REPORT AC FAIL setting. Both settings are on the Reporting Options tab.
• [8] To enable Console/sensor zone low battery and sensor zone supervision
annunciations, ANNUNCIATE TROUBLE INDICATION must be selected
on the Console tab.
• [9] To announce telephone line and AC power status, ANNUNCIATE
PHONE-LINE/AC STATUS must be selected on the Console tab.
• [3] If ENABLE HOME MODE ONLY is selected for TEMPERATURE LIMIT
SETTINGS on the Console tab, temperature alarms will not occur in this
mode. Select ENABLE to allow temperature alarms in this mode.
• [10] The Console will only announce Home Mode when manually switched
from Away Mode using the HOME button.
• [4] Either ENABLE or ENABLE HOME MODE ONLY needs to be selected
on the Console tab for TEMPERATURE LIMIT SETTINGS to allow
temperature alarms.
• [11] To report missed reminder messages, the global REPORT MISSED
REMINDER option must be selected on the Reminder Messages tab and
the reminder message slot must have the SEND REPORT option selected.
• [5] Console supervisory faults are always reported, but not annunciated in
Away Mode and Night Mode.
• [6] To start a two-way audio session after a report is triggered by an
emergency alarm sensor, two-way audio must be globally enabled in
TWO-WAY AUDIO MODE on the Reporting Options tab and enabled for
the sensor’s zone with the TWO-WAY AUDIO check box on the Sensors tab.
36
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19. Appendix C - Communications Status Window Table
‘GET CONSOLE’ (CELL MODULE PRESENT):
Tools->Clear Event Log:
Below are possible messages that may appear
Opening Port COM30
Done Clearing Log
in the communications status window when
Initializing Com Port
RA4200 is connected to a PERS-4200 Console.
Sending password
Tools->Test IP Reporting
Test IP reporting request sent
Login Success
Opening Port COM30
Get status data
Initializing Com Port
Tools-> File functions (when operation is cancelled):
Console Type: Standard Console
Protocol Ver: 5
Sending password
SSH file transfer cancelled.
Login Success
Get status data
Hardware Ver: 0
Firmware Ver: 2.4.0
Tools -> Export file to Voice Gateway
Data Version (zone-panel-reminder-log-time-IP-
MiscConfig1): -1-3-1-3-1-2-2
SSH file transfer error.
or
Console Type:
Standard Console
Protocol Ver: 5
Hardware Ver: 0
Firmware Ver: 2.4.0
SSH export file transfer success.
Console (PSTN) Account Number: 007152
Console AC: Good
Console Battery: Low
Tools -> Retrieve Import file from Voice Gateway
Console Mode: Home
Data Version (zone-panel-reminder-log-time-IP-
MiscConfig1): -1-3-1-3-1-2-2
SSH file transfer error.
or
Sensor Low Battery:
Sensor Supervision Trouble: -1-2
Done Get Status
Console (PSTN) Account Number: 007152
Console AC: Good
Console Battery: Good
SSH import file transfer success.
Tools->Merge Import
Get time data
Console Mode: Home
No merging error.
or
Get zone data
Sensor Low Battery:
Sensor Supervision Trouble:
Done Get Status
Get console data
Merging errors encountered.
Get reminder data
Get IP configuration
Cellular Signal Strength (dBm): -91
Get IP status data
‘CONNECT’ (no EXP. MODULES):
Opening Port COM30
Initializing Com Port
Sending password
Cellular Status: ---
Cellular Network: AT&T
Cellular Roaming: ---
Get status data
Login Success
Get status data
Console Type: xxxxxx Console
Protocol Ver: 5
Hardware Ver: 0
Console Type: Standard Console
Protocol Ver: 5
Hardware Ver: 0
Firmware Ver: 2.4.0
Firmware Ver: 2.4.0
Data Version (zone-panel-reminder-log-time-IP-
MiscConfig1): -1-3-1-3-1-2-2
Data Version (zone-panel-reminder-log-time-IP-
MiscConfig1): -1-3-1-3-1-2-2
Console (PSTN) Account Number: 007152
Console AC: Good
Console Battery: Low
Console (PSTN) Account Number: 007152
Console AC: Good
Console Battery: Good
Console Mode: Home
Console Mode: Home
Sensor Low Battery:
Sensor Supervision Trouble: -1-2
Get Misc Config 1
Sensor Low Battery:
Sensor Supervision Trouble:
Done Get Status
Done Get Console
‘GET CONSOLE’:
Get time data
‘SET CONSOLE’:
Set zone data
Get zone data
Set console data
Set IP Configuration
Set reminder data
Set Misc Config 1
Done Set Console
Get console data
Get reminder data
Get IP configuration
Cellular Signal Strength (dBm): 0
Get IP status data
Cellular Status:
‘GET LOG’:
Get log data
Cellular Network:
Cellular Roaming:
Get status data
‘SAVE’:
Saving C:\Linear\RA4200\Accounts\Account1.ra1
Console Type: Standard Console
Protocol Ver: 5
Hardware Ver: 0
‘DISCONNECT’:
Firmware Ver: 2.4.0
Terminate call
Data Version (zone-panel-reminder-log-time-IP-
MiscConfig1): -1-3-1-3-1-2-2
Hanging up / Closing session
Terminating... Please wait a few seconds.
Wait Done.
Console (PSTN) Account Number: 007152
Console AC: Good
Console Battery: Good
Console Mode: Home
‘OPEN’:
Opening C:\Linear\RA4200\Accounts\Account1.ra1
Sensor Low Battery:
Sensor Supervision Trouble:
Get Misc Config 1
Done Get Console
37
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20. Specifications
CODING FORMATS
DX CODE 24-BIT A1D PPM
DXS CODE 24-BIT A1D PPM
1,048,567 Codes
1,048,567 Codes
POWER REQUIREMENTS
PRIMARY SUPPLY
BACKUP SUPPLY
Plug-in Switching Power Supply
Input: 120 VAC 60 Hz
Output: 14 VDC 1.7 Amps Maximum
7.2 Volt 2 Amp/Hour Ni-Mh Battery
24 Hours Minimum
BACKUP OPERATION DURATION
BATTERY LIFE EXPECTED
3 Years
RF CHARACTERISTICS
RECEIVER TYPE
RF SENSITIVITY
Dual-diversity Superheterodyne
-105 dBm Typical
RADIO FREQUENCY
MAXIMUM RANGE
315 Mhz
1000 Feet Line-of-sight (Tested with DXS-LRC transmitter)
COMMUNICATOR
DIAL-UP COMMUNICATOR FORMATS
4 x 2,
ADEMCO Contact ID
SIA
UL Tested with SURGARD
SGMLRG-DG
Central Station Receiver
Tone or Pulse
0 or 15 Seconds
PSTN DIALING
DIALING / IP REPORTING DELAY
IP REPORTING FORMATS
Surgard System III-compatible SIA
Surgard System III-compatible CID18 Extended
Surgard System III-compatible CID58 Extended
6 Digits
REMOTE PROGRAMMING PASSWORD
REMOTE COMMUNICATIONS PASSWORD
ACCOUNT NUMBER LENGTH
4 Digits
SurGard FIBRO IP (SIA) 10-digits
PSTN/SIA 6-digits
PSTN/CID and 4 by 2 4-digits.
20 Digits
20 Digits
PRIMARY TELEPHONE NUMBER
SECONDARY TELEPHONE NUMBER
SUPERVISORY TELEPHONE NUMBER
CONSOLE STATUS REPORT
20 Digits
Optional 1, 7 or 30 Day Report
IPv4 Addressing Only
IP ADDRESSING
CONSOLE
OPERATING TEMPERATURE
ACTIVITY TIMER PERIOD
PSTN REPORTING AUDIO
IP REPORTING AUDIO
32°-120° F (0-49° C)
Two Programmable Time Windows
Listen-only, 2-way Manual, 2-way Voice Activated (duplex) Speakerphone
Listen-only or 2-way Manual
SIZE
6.25” W x 2.85” H x 6.25” D (9.6” H with antenna up)
REGULATORY
CONSOLE
Designed to conform to:
UL 1635 Digital Alarm Communicator
UL 1637, Home Healthcare Signaling Device
Smoke Signaling Accessory File S2499 / UL217
National Fire Protection Association (NFPA 72)
ROHS
POWER SUPPLY
EMISSIONS
CSA, ETL, FCC, Efficiency Level 4
FCC Part 15 & Part 68, Industry Canada
38
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21. Regulatory Information
22. Linear Limited Warranty
This device complies with Industry Canada and Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired
operation.
This Linear product is warranted against defects in material and
workmanship for twelve (12) months. This warranty extends only to
wholesale customers who buy direct from Linear or through Linear’s
normal distribution channels. Linear does not warrant this product
to consumers. Consumers should inquire from their selling dealer as
to the nature of the dealer’s warranty, if any. There are no obligations
or liabilities on the part of Linear LLC for consequential damages
arising out of or in connection with use or performance of this
product or other indirect damages with respect to loss of property,
revenue, or profit, or cost of removal, installation, or reinstallation.
All implied warranties, including implied warranties for merchantability
and implied warranties for fitness, are valid only until the warranty expires.
This Linear LLC Warranty is in lieu of all other warranties express
or implied.
This equipment has been tested and found to comply with the limits for
Class B Digital Device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures.
All products returned for warranty service require a Return Product
Authorization Number (RPA#). Contact Linear Technical Services at
1-800-421-1587 for an RPA# and other important details.
• Reorient or relocate the receiving antenna
IMPORTANT WIRELESS INFORMATION
• Increase the separation between the equipment and receiver
Linear radio controls provide a reliable communications link and fill an
important need in portable wireless signaling. However, there are some
limitations which must be observed.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
• For U.S. installations only:The radios are required to comply with FCC
Rules and Regulations as Part 15 devices. As such, they have limited
transmitter power and therefore limited range.
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
• A receiver cannot respond to more than one transmitted signal at a
time and may be blocked by radio signals that occur on or near their
operating frequencies, regardless of code settings.
• Les changements ou modifications non approuvés expressément par la
partie responsable de la conformité pourrait annuler l’autorité de l’utilisateur
à faire fonctionner l’équipement
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation
of the device.
• Changes or modifications to the device may void FCC compliance.
• Infrequently used radio links should be tested regularly to protect
against undetected interference or fault.
• A general knowledge of radio and its vagaries should be gained prior
to acting as a wholesale distributor or dealer, and these facts should
be communicated to the ultimate users.
• Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence.L’exploitation est autorisée aux deux
conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
The antenna used for the transmitter must be installed to provide a
separation distance of at least 7.87 inches (20 cm) from all persons, and
must not be co-located or operating in conjunction with any other antenna
or transmitter other than those supplied with the PERS-4200 console.
• L’antenne de l’émetteur doit être installé à une distance d’au moins 7,87
pouces (20 cm) de toutes les personnes, et ne doit pas être placé ou utilisé
en conjonction avec toute autre antenne ou tout autre émetteur autres que
ceux fournis avec la console PERS-4200.
39
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23. Index
#’s
C
CALL button 26
F
FIBRO Heartbeat 20
4 x 2 alarm codes 22
12-HOUR clock 16
24-HOUR clock 16
CANCEL button 8, 23, 28, 29, 30
CANCEL indicator 8, 18
Carbon monoxide alarm 3
Cellular interface module 4
Cellular Network ID 20
Fire alarm 3
Firmware 33
Firmware update utility instructions 33
First time programming for new Consoles 27
A
Account 26
Central station IP address 20
CLEAR EVENT LOG selection 31
Clearing the event log 31
Clock annunciation format 16
Communicator fallback 19
Communicator tab 19
Account number 20
G
Account template management 14
Account template tabs 12
AC power status 21
GET CONSOLE button 27
GET LOG icon 31
Group 1 logging 31
GROUP 2 check box 22
Group 2 logging 31
GROUP 3 check box 22
Group 3 logging 31
Activity alarm 3
Activity timer 7, 16
Activity windows 16
Compatible transmitters 3
COM port connection 26
COM port USB local connection 26
CONNECT button 26
Alarm priorities by type 3
Alarm reminder 24
Alternate Console labels 4
Annunciate phone-line/AC status 16
Annunciate status with home button 16
Annunciate trouble indication 16
Answer phone 21
H
CONNECTED indicator 26, 27
Connecting to a Console 26
Connecting with the Console 28
Console communication 26
Console configuration misc. 16
Console modes and features 6
Console status alert 7
HELP button 3, 7, 25
HIGH TEMP setting 16
HOME button 3, 7, 16
HOME button cover 4
HOME indicator 3, 7, 8
Home mode 7
ANSWER PHONE check box 21
Appointment reminder 24
Audio replay during timeout 23
AUDIO REPLAY DURING TIMEOUT check box 23
AUDIO REPLAY DURING TIMEOUT setting 25
AUTO DETECT supervision setting 18
Automatic status reports 22
Auto supervision 6
Console tab 15
I
Console time and date 27
CONSOLE TIME button 27
Console time settings 16
Creating or editing reminder messages 25
Creating reminder messages 25
Customer address 1 & 2 14
Customer ID 14
Internet protocol (IP) reporting 20
IP account number 20
IP radio access technology 20
IP reporting format 20
IP service 20
Away mode 7
L
Language selection 16
Customer name 14
Customer tab 14
Learning a single sensor 30
Learning sensors 29
D
Data version 16
LEAVE DFU MODE button 33
LEMI Ports 20
Dialing delay 22
Limited remote telephone programming 28
Linear voice gateway management timer 20
Listen only setting 22
Dialing sequence 19
Dialing tones audible 20
DISABLE supervision setting 18
DISCONNECT button 26, 27
DNIS / Line # 20
Local programming connection 5
Low battery report options 17
Low battery status 18
LOW TEMP setting 16
E
Editing reminder messages 25
M
Medication reminder 24
Emergency alarm 3
Emergency reporting in any user mode 7
Emergency siren 15
Menu bar 13
Mode after disconnect 15
Modem connection 26
Modem testing 11
Erasing all sensors 30
Event log 6, 31
Existing Console programming 27
Extended event log 22
MODE setting 22
Mode switch reporting 21
MODE SWITCH REPORTING setting 21
Mode table 36
Multi-language support 6
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23. Index
N
S
SAVE button 27
U
Night mode 7, 16
NOT CONNECTED indicator 26, 27
Notes 14
Updating Console firmware 33
Upgradable firmware 6
USB programming 26
User features 7
Schedule type 24
Secondary telephone number 20
Selectable AC power & phone line fail annunciation 6
Selectable emergency siren 6
Selectable trouble annunciation 6
Sending and receiving console data 27
Send/receive window 26
Send report 24
Not ready mode 6
Not-ready mode 8
User modes 7
Using the provider modes 8
O
Option module installation 5
V
Variable supervision time 6
Voice gateway 20
Voice prompts 15
Volume controls 6
SEND REPORT check box 24, 25
Sensor learn/test mode 29
Sensors tab 17
P
Panel firmware update (DfuSe) 33
POWER OFF button 8, 33
Power off mode 6, 8
Sensor status indicators 18
Sensor zones 18
Power supply installation 5
Primary telephone number 20
Printing the event log 31
Programming mode 6, 8
Provider features 6
SET CONSOLE button 27
SET TIME button 27
SETUP CONNECTION button 26
SIM ID 20
Slot enable 24
Provider password 15
SLOT ENABLE check box 24, 25
Smoke & CO detection 7
Speakerphone mode 7
Public switched telephone network (PSTN) reporting 20
R
Speaker phone timer 22
Specifications 38
RA4200 programming outline 10
RA4200 software description 9
RA4200 software installation 10
RA4200 system requirements 9
Received signal strength (RSS) test 6
Reminder messages 7
Split reporting 20
STATUS LOW BATT check box 18
STATUS TROUBLE check box 18
Subscriber password 15
Supervision status 18
Reminder messages tab 23
Reminder settings 23
Supervisory telephone number 20
System firmware update utility instructions 33
Reminder time slot settings 24
Reminder type 24
T
Remote speaker/microphone module 4
Remote transmitter enrolling 6
Remote user 2-way audio 7
Report AC fail 21
Telephone connections 5
Telephone modem remote connection 26
Telephone numbers 14
Temperature alarms 7
REPORT AC FAIL setting 21
Reporting codes 35
Temperature limit settings 16
TEST button 8, 29, 30
Testing sensors 30
Reporting format 20
Reporting options tab 21
Test/learn mode 6, 8
Test reminder 25
Report missed reminder 23
REPORT MISSED REMINDER check box 23
Report supervisory events 21
REPORT SUPERVISORY EVENTS option box 21
REPORT SUPERVISORY EVENTS setting 22
Retrieving the event log 31
Ride reminder 24
Timeout interval 24
Transmission supervision interval 15
Transmitter ID number 17
Transmitter low battery double-check 6
TRANSMITTER SUPERVISION INTERVAL setting 18
TWO-WAY AUDIO check box 18
TWO-WAY AUDIO checkbox 16
Two-way audio mode 22
Two-way audio status 18
Two-way auto setting 22
Two-way manual setting 22
41
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Copyright © 2014 Linear LLC
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