Printer overview
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Understanding the printer software
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Print dialog box
• Control Panel
To customize the settings for your document, use the Page Setup dialog and the Print
dialog. For more information on which settings to select for your document, see Printing
ideas. When you installed the printer software, the Page Setup and Print dialog boxes were
set to these default settings:
Print Quality: Normal
Paper Type: Automatic
Paper Size: A4 or U.S. Letter
Paper Source: Printer Setting or Paper Tray 1
(front)
Index
Orientation: Portrait
most paper types. For more information, see Using the paper type
sensor.
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Page Setup dialog box
Printer overview
Basic printing
Printing ideas
Maintenance
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Notices
While the document you want to print is open, use the Page Setup dialog box to select
1 From the File menu of your software application, choose Page Setup.
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2 Change the settings as needed.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
From the pop-up
menu in the upper
left, choose:
Select:
When you want to:
General
Paper Size
Choose a paper size or create a custom
paper size.
Scaling
Change the scaling value of the document.
Valid values are between 25% and 400%.
Orientation
Watermarks
Choose between portrait and landscape.
Choose a watermark design.
Watermark
For more information about these settings, click Help. When you are finished, click
Done.
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Print dialog box
Printer overview
Basic printing
Printing ideas
Maintenance
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Notices
While your document is open, you can use the Print dialog box to select settings that affect
1 From the software application File menu, choose Print.
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2 Change the settings as needed.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
From the
pop-up
menu in the
upper left,
choose:
Select:
When you want to:
General
Copies
Specify the number of copies to print (from 1 to 999).
Paper
Source
Choose a paper source: Tray 1 (Front), Tray 2 (Rear), or Printer
Setting which lets you choose a tray by pressing either paper tray
button on the printer.
Collated
Pages
Sort multiple copy jobs.
Print all of the pages in a document or print a range of pages.
Wait for
pages to
dry
option when you want to keep documents from smearing.
Index
Revert to
Defaults
Status Area See basic status information from the Page Setup and Print dialog
boxes.
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From the
pop-up
menu in the
upper left,
choose:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Select:
Print Quality Select Quick Print, Normal, Better, or Best.
Normal print quality is recommended for most documents. Higher
When you want to:
Paper Type/
Quality
print quality settings result in better quality documents, but take
longer to print.
Paper Type Specify the type of paper loaded into paper tray 1. Automatic
Tray 1
(Front)
Sensing is the default setting. At this setting, your printer
automatically detects some paper types. For more information,
see Using the paper type sensor.
Paper Type Specify the type of paper loaded into paper tray 2. Plain is the
Tray 2
default setting.
(Rear)
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From the
pop-up
menu in the
upper left,
choose:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Select:
Booklet
Poster
When you want to:
Print a booklet.
Print a poster.
Layout
Pages/
Sheet
Print multiple pages on a single sheet of paper.
Print Last
Page First
Print the pages in reverse order so the first page of your document
is on top of the stack in the paper exit tray.
Print on
Print your document on both sides of the paper.
Both Sides
Color
ColorSync
Color
color in the document.
Matching
Index
Built-In
Color
in the document.
Matching
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From the
pop-up
menu in the
upper left,
choose:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Select:
When you want to:
Background
Printing
Print in:
Print when you have limited system resources.
Foreground
Note: You cannot use the computer to perform other tasks
while printing in the foreground.
Print in:
Print most documents. Background printing is recommended for
Background all jobs unless a problem occurs.
Note: You can use the computer to perform other tasks while
printing in the background.
Print Time
• Select an exact date and time for the document to print.
• Mark a print job Urgent.
• Put a print job on hold.
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5 Click Print to apply your settings and print your document.
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Control Panel
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Use the Control Panel to monitor your printer and printer supplies. You can:
• Install cartridges
• Print a test page
• Align cartridges
• Obtain information on ordering supplies
• Obtain software version information
• Configure a network printer
• Clean print nozzles
• Select a printer
• Calibrate the paper type sensor
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Using the Control Panel
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 From the Apple menu, choose Control Panels Lexmark Z65 Control Panel.
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Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Click the:
Select:
Cartridges tab
Install/Change
Cartridge
Specify cartridge settings in the printer software
when installing or changing a cartridge. For more
information, see Replacing the print cartridge.
Align Cartridges
Align the cartridges. For more information, see
Aligning the print cartridges.
Clean Print
Nozzles
Improve print quality by cleaning clogged print
nozzles. For more information, see Cleaning the
print cartridge nozzles.
Print Test Page
Order Supplies
Print a test page to verify your printer is functioning
properly.
Ordering supplies.
Index
About tab
Obtain printer software version information.
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Click the:
Select:
When you want to:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Advanced menu Select Printer
• Select a printer and make it the default printer.
• Find the IP address for the selected printer.
• Add a printer located on a remote subnet. You
can add a single printer or search the subnet for
all available printers.
• View a list of all USB, USB print sharing, and
network printers.
Network Printer
Configuration
• Configure an unconfigured network printer.
• View a list of network printers.
2 To learn more about what you can do with your printer, click the ? to view the printer
software Help. When you are finished, click Done.
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Understanding the printer parts
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Paper release lever
Paper tray 1 (front)
Paper tray 2 (rear)
Paper guide
Power button
Index
Paper tray buttons
Front cover
Paper exit tray
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Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Lexmark Z65
USB cable
connector
Lexmark Z65n
Network connection
speed light
Ethernet cable
connector
USB cable
connector
Power supply
connector
Index
Power supply connector
Network link
light
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Use this:
When you want to:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Ethernet cable connector
Connect the printer to a network with an RJ-45 (Category 5)
Ethernet cable.
Front cover
• Install or change print cartridges.
• Clear a paper jam.
Network connection speed
light
See how quickly your network is transmitting data.
• When it flashes, your network is transmitting data at 100
Mbps.
• When it is on, your network is transmitting data at 10 Mbps.
Network link light
Paper exit tray
See if your network is properly connected (the light is on).
Stack paper after printing.
Paper tray 1 (front)
Print on most types and sizes of paper. This tray has a paper type
number icon so you can match it with the appropriate paper tray
button.
Index
Paper tray 2 (rear)
sensor. Check the number icon so you can match it with the
appropriate paper tray button.
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Use this:
Paper tray
When you want to:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Select a paper tray (press the button once). The light
• Eject paper from the printer.
• Check the printer status. For more information, see
Understanding error messages and flashing lights.
buttons
Paper guide
Make sure paper feeds correctly into the printer. Each paper tray
has a paper guide.
Paper release lever
Power button
Release a sheet of paper before removing it. Each paper tray has
a paper release lever.
• Turn the printer on or off.
• Check the printer status.
For more information, see Understanding error messages and
flashing lights.
Power supply connector
Index
Connect the printer to the computer with a USB cable.
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Using the paper type sensor
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Your printer has a paper type sensor in paper tray 1. If you load transparencies or plain,
automatically adjusts the Paper Type setting in the Print dialog box accordingly. To enable the
printer to automatically detect the paper type loaded in your printer:
1 From the software application File menu, choose Print.
2 From the pop-up menu in the upper left corner, choose Paper Type/Quality.
3 From the Tray 1 (Front) pop-up menu, choose Automatic.
4 To save the setting for future use, click Save Settings.
5 Click Print.
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Basic printing is as easy as:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Step 1: Load the paper
Step 2: Customize the printer settings
Step 3: Print your document
Note: For help printing on specialty paper (such as photo paper, banner paper,
transparencies, or iron-on transfers), see Printing ideas.
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Step 1: Load the paper
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Your printer has two paper trays. The amount of paper you can load into each tray varies
depending on the thickness and weight of your paper.
1 Make sure the paper tray you want to use is open.
For this paper tray:
You can load up to:
Tray 1
• 25 sheets of glossy or photo paper
• 100 sheets of premium (coated) paper
• 25 iron-on transfers
• 100 sheets of plain paper
• 10 greeting cards, index cards, photo cards, or postcards
• 10 envelopes
• 10 transparencies
Index
• 25 sheets of labels
main paper tray. For more information, see Using the paper
type sensor.
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For this paper tray:
You can load up to:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Tray 2
• 150 sheets of plain, A4 or letter size, paper
• 25 sheets of glossy or photo paper
• 150 sheets of premium (coated) paper
• 25 iron-on transfers
• 10 transparencies
• 25 sheets of labels
Note: Paper tray 2 does not have a paper type sensor. You may
need to select a paper type in the software. For help, see
Customize the printer settings.
2 From the software application File menu, choose Print.
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5 Place the paper against the right edge of the
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
paper tray with the print side facing you.
the top of the paper tray. Letter size
paper should extend beyond the top of
paper tray 1 and align with the top of
paper tray 2. Do not force the paper
too far into the printer.
6 Squeeze and slide the paper guide to the left edge of the paper.
For information about loading specialty paper, see Printing ideas.
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Step 2: Customize the printer settings
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
to adjust the paper size printer setting.
If you are using specialty paper, such as photo paper, card stock, envelopes, or banner
paper, see Printing ideas to customize your printer settings.
software.
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Step 3: Print your document
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
After you load the paper and customize the printer settings (if necessary), you are ready to
print:
1 From the software application File menu, choose Print.
2 Click Print.
Note: The paper exit tray holds 150 sheets of paper. If you want to print more
than 150 sheets, make sure you remove the first 150 sheets before you
continue printing.
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Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Printing on custom size
paper
• Printing on premium
(coated) paper
• Printing handouts
• Printing on both sides of a • Printing iron-on transfers
sheet of paper
• Printing transparencies
• Printing cards
• Printing your document in
• Printing envelopes
reverse order
• Printing color images in
Index
• Printing a booklet
• Printing labels
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Printing photos
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 25 sheets of coated, photo, or glossy paper, depending on the thickness of
the paper. You may want to print your photos on plain paper before loading photo paper and
changing your settings. This ensures that you do not waste photo paper perfecting the image
you would like to print. To print on photo cards, see Printing cards.
Step 1: Load the photo paper
• If your photo paper came with instructions, read
them carefully.
• Make sure your paper is not used or damaged.
• Make sure the glossy or coated side is facing you.
• Load the photo paper against the right edge of
paper tray 1.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose the paper size for your photo. To
choose a custom paper size, see Printing on custom size paper.
c Choose Portrait or Landscape orientation.
d Click OK.
2 Choose a paper tray, paper type, print quality, and color setting.
a From the software application File menu, choose Print.
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type.
d Choose a paper source: Tray 1 or Printer Setting.
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Note: If you choose Printer Setting, you must press the paper tray button on the
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
printer for the paper tray you want to print from.
Note: Higher print quality settings result in better quality documents, but may
take longer to print.
f From the pop-up menu in the upper left corner, choose Color.
g Select Built-In Color Matching.
h From the Halftone pop-up menu, select Airbrush.
Step 3: Print your photos
Click Print.
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Printing on premium (coated) paper
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 100 pages of premium (coated) paper, depending on the thickness of the
paper.
Step 1: Load the premium (coated) paper
• If your paper came with instructions, read them
carefully.
• Make sure your paper is not used or damaged.
• Make sure the print side is facing you.
• Load the paper vertically against the right side of
paper tray 1.
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• Squeeze and slide the paper guide to the left edge of the paper.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose the paper size for your document. To
choose a custom paper size, see Printing on custom size paper.
c Choose Portrait or Landscape orientation.
d Click OK.
2 Choose a paper tray, paper type, and print quality:
a From the software application File menu, choose Print, and then choose a paper
source: Tray 1 or Printer Setting.
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c If you have chosen Automatic, continue with the next step. If it is not on, select
Plain from the Tray 1 (Front) pop-up menu.For more information, see Using the
paper type sensor.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
d Select Better or Best for the print quality.
Note: Higher print quality settings result in better quality documents, but may
take longer to print.
Step 3: Print your document
Click Print.
Note: The paper exit tray holds up to 150 sheets of premium paper. To print more
than 150 pages, remove the first 150 sheets from the paper exit tray, and
then continue printing.
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Printing on both sides of a sheet of paper
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time,
depending on the thickness of the paper. For the best print quality, use thick paper.
Step 1: Load the paper
• Make sure the print side is facing you.
• Load the paper vertically against the right side of the
paper tray.
Note: Do not push the paper too far into the
printer.
of the paper.
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Step 2: Customize the print settings
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 From the software application File menu, choose Page Setup.
2 From the Paper Size pop-up menu, choose the paper size for your document.
3 Choose Portrait or Landscape orientation.
4 Click OK.
5 From the software application File menu, choose Print.
6 Choose a paper source: Tray 1, Tray 2, or Printer Setting.
Note: If you choose Printer Setting, you must press the paper tray button on the
printer for the paper tray you want to print from.
8 Select Print on Both Sides.
Index
you select Side Flip, the pages of your document turn like the pages of a magazine.
10 Continue with the next step to print your document.
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Step 3: Print your document
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 Click Print.
The odd-numbered pages print, and then your
printer software prompts you to reload the paper.
2 Remove the stack of paper from the paper exit
tray.
3 Load the stack of paper and the reloading
instruction page, with the printed side facing
away from you and the arrows pointing down,
into the paper tray you used to print the first side.
4 Click Continue.
The even-numbered pages print.
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Printing cards
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 10 greeting cards, index cards, photo cards, or postcards into paper tray 1,
depending on the thickness of the cards.
Step 1: Load the cards
• If your cards came with instructions, read them carefully.
• Make sure your cards are not used or damaged.
• Make sure the print side is facing you.
• Load the cards vertically against the right side of paper
tray 1.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose the card size for your document. To
select a custom size paper, see Printing on custom size paper.
c Choose Portrait or Landscape orientation.
d Click OK.
2 Choose a paper tray, print quality, and paper type:
a From the software application File menu, choose Print.
b Choose a paper source: Tray 1 or Printer Setting.
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the printer.
c From the pop-up menu in the upper left, choose Paper Type/Quality.
d Choose Better or Best for photo and greeting cards. Choose Normal for other
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Note: Higher print quality settings result in better quality documents, but may
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
take longer to print.
next step to print your cards.For more information, see Using the paper type
sensor.
If you are printing other types of cards or have not chosen Automatic, select Plain
for the paper type.
Step 3: Print your cards
Click Print.
Note: You can use the Wait for pages to dry function or remove each card as it
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Printing envelopes
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 10 envelopes into paper tray 1, depending on the thickness of the
envelopes.
Step 1: Load the envelopes
Note: Do not use envelopes with holes,
windows, deep embossing, metal
clasps, string ties, or metal folding
bars.
• Make sure your envelopes are not used or
damaged.
• Make sure the print side is facing you.
Index
Note: Do not push the envelopes too far into the printer.
• Squeeze and slide the paper guide to the left edge of the envelopes.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose an envelope size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose the appropriate envelope size.
To select a custom envelope size, see Printing on custom size paper.
c Choose Landscape orientation.
Note: Many software applications are designed to override the envelope settings
in Page Setup. Make sure Landscape orientation is also selected in your
software application.
d Click OK.
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b Choose a paper source: Tray 1 or Printer Setting.
Note: If you choose Printer Setting, you must press the paper tray 1 button on
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c From the pop-up menu in the upper left corner, choose Paper Type/Quality.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
d From the Print Quality area, choose Normal print quality.
envelopes. For more information, see Using the paper type sensor.
If Tray 1 (Front) is not set to Automatic, select Plain for the paper type.
Step 3: Print your envelopes
Click Print.
Note: The paper exit tray holds up to 10 envelopes. To print more than 10
envelopes, remove the first 10 envelopes from the paper exit tray before
the others print.
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Printing color images in black and white
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can print color images in black ink. Depending on the thickness of the paper or cards, you
can load up to 10 photo cards, 25 sheets of photo paper, or 100 sheets of plain paper into
paper tray 1. You can load up to 150 sheets of plain paper at a time, depending on the
thickness, in paper tray 2.
Step 1: Load the paper
• Make sure your paper is not used or damaged.
• Make sure the print side is facing you.
• Load the paper vertically against the right side of
the paper tray, and then press the paper tray button
once.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 From the software application File menu, choose Print.
3 Select Built-In Color Matching.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
4 From the Document Color pop-up menu, choose Black Only.
5 Continue customizing your document following the steps in Basic printing or
Printing ideas or continue with the next step.
Step 3: Print your document
Click Print.
print more than 150 sheets of paper, remove the first 150 sheets from the
print.
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Printing a booklet
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can print and bundle your document to make a booklet. You can load up to 100 sheets of
plain paper into paper tray 1 or 150 sheets of plain paper in paper tray 2, depending on the
thickness of the paper.
Step 1: Load the paper
• Make sure the print side is facing you.
• Load the paper vertically against the right side of
paper tray 1 or 2.
Note: Do not push the paper too far into the
printer.
• Squeeze and slide the paper guide to the left edge
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size area, choose A4, A5, U.S. Letter, or Statement.
c Choose Portrait or Landscape orientation.
d Click OK.
2 Choose a paper tray, print quality, and paper type:
a From the software application File menu, choose Print.
b Choose a paper source: Tray 1, Tray 2, or Printer Setting.
Index
paper tray you want to print from.
d Select the print quality for your document following the steps in Basic printing or
Printing ideas.
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e If you have chosen Automatic from Tray 1 (Front), continue with the next step.
Otherwise, select Plain from the Tray 1 (Front) or Tray 2 (Rear) pop-up menu. For
more information, see Using the paper type sensor.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
f From the pop-up menu in the upper left, select Layout.
g Select Booklet.
h From the Booklet pop-up menu, select the appropriate number of
sheets to bundle (2, 4, 8, 16, or 32).
Note: A bundle is the group of pages that are folded in half and
stacked before binding. When printing with thick paper,
select a smaller number of sheets to bundle for easier
binding.
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Step 3: Print your booklet
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 Click Print.
After the first half of your booklet prints, your
printer software prompts you to reload the paper.
2 Remove the stack from the paper exit tray.
3 Load the stack of paper and the reloading
instruction page, with the printed side facing
away from you and the arrows pointing down,
into the paper tray you printed the first side from.
4 Click Continue.
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Step 4: Build your booklet
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
After your document prints, stack and bind your booklet.
1 Remove the first bundle from the paper exit tray, fold it in half, and then set it aside.
2 Remove the next bundle, fold it in half, and then stack it on top of the first bundle.
3 Continue to stack the bundles on top of each other until your booklet is complete.
4 Bind the bundles to complete your booklet.
Five bundles
stacked to form
a booklet.
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Printing labels
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 25 sheets of labels, depending on the thickness of the sheets.
Step 1: Load the labels
• Use only labels designed for inkjet printers.
• If your labels came with instructions, read them
carefully.
• Make sure your labels are not used or damaged.
• Do not print within 1 mm (0.04 in.) of the edge of a label.
• Make sure there are no missing or curled labels.
• Make sure the print side is facing you.
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• Squeeze and slide the paper guide to the left edge of the sheet of labels.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size area, choose A4 or U.S. Letter.
c Choose Portrait or Landscape orientation.
d Click OK.
2 Choose a paper tray, print quality, and paper type:
a From the software application File menu, choose Print.
b Choose a paper source: Tray 1 or Printer Setting.
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the printer.
d From the Print Quality area, select Normal.
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Note: Higher print quality settings result in better quality documents, but may
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
take longer to print.
print your labels.For more information, see Using the paper type sensor.
If you have not chosen Automatic, select Plain for the paper type.
Step 3: Print your labels
Click Print.
Note: The paper exit tray holds up to 10 sheets of labels. To print more than 10
sheets, remove the first 10 sheets from the paper exit tray before the
others print.
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Printing on custom size paper
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 100 sheets of custom size paper in tray 1 and 150 sheets in tray 2.
Step 1: Load the custom size paper
• Make sure your paper is not used or damaged.
• Make sure the paper size fits within these
dimensions:
– Width: 76 to 216 mm (3 to 8.5 in.)
– Height: 127 to 355.6 mm (5 to 14 in.)
• Make sure the print side is facing you.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Create a custom paper size:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose Edit Custom Paper Sizes, and then
click New.
c From the Units pop-up menu, choose Millimeters (mm) or Inches (in.), and then
type the dimensions for your custom paper size.
d From the Kind pop-up menu, choose U.S. Letter, Envelope, or Card, and then type
a unique name for your custom paper size in the Paper Size Name box.
e Click Save, and then click Done.
f Click OK on the Page Setup dialog box.
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Step 3: Print your document
1 From the software application File menu, choose Print.
2 Click Print.
Printer overview
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Printing ideas
Maintenance
Troubleshooting
Notices
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Printing handouts
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can conserve paper by printing handouts. Handouts are multiple page images on a
single sheet of paper. You can load up to 100 sheets of paper in tray 1 and 150 sheets of
paper in tray 2.
Step 1: Load the paper
• If your paper came with instructions, read them
carefully.
• Make sure your paper is not used or damaged.
• Make sure the print side is facing you.
• Load the paper vertically against the right side of
the paper tray.
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Step 2: Customize the print settings
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
For help, see Understanding the printer software.
You can print your handouts on one side or on both sides of the paper.
1 Choose a paper size and orientation:
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose a paper size.
c Choose Portrait or Landscape orientation, and then click OK.
2 Choose a print quality and paper type:
a From the software application File menu, choose Print.
b Choose a paper source: Tray 1, Tray 2, or Printer Setting.
Index
printer for the paper tray you want to print from.
d Select a paper type for your document.
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e Select a print quality for your document.
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f From the pop-up menu in the upper left, select Layout.
Printer overview
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Printing ideas
Maintenance
Troubleshooting
Notices
g Choose Pages/Sheet.
print on one sheet.
The displayed graphic shows you how the printed page will look.
i Select Print Borders to print a border around each page image.
If you are printing your handouts on one side of the paper, continue with the next step to print
your handouts.
To print your handout on both sides of the paper:
1 Select Print on Both Sides.
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Step 3: Print your handouts
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 Click Print.
If you formatted your handouts to print on one
side of each page, you are finished.
If you formatted your handouts to print on both
sides of each page, continue with the next step.
2 After the first half of your handouts print, your
printer software prompts you to reload the paper.
Load the paper and the reloading instruction
page, with the printed side facing away from you
and the arrows pointing down, into the paper tray
you used to print the first side.
3 Click Continue.
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Printing iron-on transfers
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 25 iron-on transfers, depending on the thickness of the iron-on transfers.
You may want to print your image on plain paper before printing it on an iron-on transfer. This
ensures you do not waste iron-on transfers perfecting the image you would like to print. When
the image prints to your satisfaction, load the iron-on transfers.
Step 1: Load the iron-on transfers
• If your transfers came with instructions, read them
carefully.
• Make sure your transfers are not used or damaged.
• Make sure the print (blank) side is facing you.
• Load the iron-on transfers vertically against the
right side of paper tray 1.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page
Setup.
b From the Paper Size pop-up menu, choose A4 or U.S.
Letter.
c Click OK.
2 Choose a print quality, paper tray, and paper type:
a From the software application File menu, choose Print.
Index
e Choose a paper source: Tray 1 or Printer Setting.
Note: If you choose Printer Setting you must press the paper tray 1 button on the
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Step 3: Print your iron-on transfers
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Click Print.
Note: To prevent smudging, remove each iron-on transfer as it exits the printer
and let it dry before stacking. You can also use the Wait for pages to dry
function.
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Printing transparencies
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can load up to 10 transparencies in paper tray 1,
depending on the thickness of the transparencies.
Step 1: Load the transparencies
• Use transparencies designed for inkjet printers.
• If the transparencies have paper backing sheets,
make sure you separate the paper from the
transparencies before you load them.
• Make sure your transparencies are not used or damaged.
• If your transparencies came with instructions, read them carefully.
down.
Index
Note: Do not push the transparencies too far into the printer.
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• Squeeze and slide the paper guide to the left edge of the transparencies.
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose A4 or U.S. Letter.
c Click OK.
2 Choose a paper type, print quality, and paper tray:
a From the software application File menu, choose Print.
b Choose a paper source: Tray 1 or Printer Setting.
the printer.
Index
d Click Normal or Better for the print quality.
Note: Higher print quality settings result in better quality documents, but may
take longer to print.
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e If you have chosen Automatic from Tray 1 (Front), continue with the next step to
print your transparencies. For more information, see Using the paper type
sensor.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
If Automatic is not chosen, select Transparency for the paper type.
Step 3: Print your transparencies
Click Print.
Note: To prevent smudging, remove each transparency as it exits the printer and
let it dry before stacking. You can also use the Wait for pages to dry
function. Transparencies may require up to 15 minutes to dry.
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Printing your document in reverse order
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Step 1: Load the paper
• Make sure the print side is facing you.
• Load the paper vertically against the right side of
the paper tray, and then press the paper tray button
once.
Note: Do not push the paper too far into the
printer.
• Squeeze and slide the paper guide to the left edge of the paper.
Step 2: Customize the print settings
Index
b From the Paper Size pop-up menu, choose the paper size for your document.
c Choose Portrait or Landscape.
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d Click OK.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
2 Choose a paper type and print quality:
b Choose a paper source: Tray 1 or Printer Setting.
Note: If you choose Printer Setting, you must press the paper tray button on the
printer for the paper tray you want to print from.
c From the pop-up menu in the upper left, choose Paper Type/Quality.
d Choose a print quality.
Note: If you have chosen Automatic from Tray 1 (Front), continue with the next
step to print your document.
Index
3 From the pop-up menu in the upper left, choose Layout.
4 Select Print Last Page First.
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Step 3: Print your document
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Click Print.
Note: The paper exit tray holds up to 150 sheets of paper. If you want to print
more than 150 sheets, remove the first 150 sheets from the paper exit tray
before the others print.
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Printing a banner
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
banner printing.
Step 1: Load the banner paper
Make sure your banner paper is not used or damaged.
1 Remove any paper from paper tray 1.
2 Tear off enough pages for the banner including one extra sheet, and then place them
behind the printer.
3 Load the unattached, leading edge of the
first page into the printer with the right side
against paper tray 1.
Index
jam. For help, see Clearing
paper misfeeds or jams.
4 Squeeze and slide the paper guide to the
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Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
a From the software application File menu, choose Page Setup.
b From the Paper Size pop-up menu, choose Banner (A4) or Banner (Letter).
Note: If you do not choose the correct paper size, the banner paper may cause a
paper jam. For help, see Clearing paper misfeeds or jams.
c Choose Portrait or Landscape orientation.
d Click OK.
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c From the pop-up menu in the upper left corner, choose Paper Type/Quality.
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d If you have chosen Automatic from Tray 1 (Front), continue with the next step.If
Automatic is not chosen, select Plain for the paper type, and then continue with the
next step.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
e Select Normal for the print quality.
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Step 3: Print your banner
1 Click Print.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
2 When the banner is finished printing:
a Press the paper tray 1 button to feed any extra paper through the printer.
b Tear the banner paper on the perforated line (if there is any extra paper).
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• Replacing the print cartridge
• Cleaning the print cartridge nozzles
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Wiping the print cartridge nozzles and contacts
• Preserving the print cartridges
• Ordering supplies
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Replacing the print cartridge
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Before you install a new or replacement print cartridge, remove the used one.
Removing the used cartridge
1 Make sure the power light is on.
2 Raise the front cover.
The cartridge carrier moves to the loading position,
unless the printer is busy.
3 Remove the used cartridge. Store it in an airtight
container or dispose of it properly.
Push down on the
cartridge carrier tab to lift
the carrier lid.
Remove the cartridges.
a
b
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Installing a cartridge
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and
cause damage to the printer.
1 If you are installing a new cartridge, remove
the sticker and transparent tape from the
back and bottom of the cartridge.
Warning: Do not touch or remove the gold
contact areas on the back and
bottom of the cartridge.
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2 Insert the color print cartridge into the right carrier. Insert the black cartridge into the
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
left carrier.
Insert the cartridge into the
carrier.
Close the carrier lid
completely.
a
b
SNAP
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3 Close the front cover.
Note: The front cover must be closed to start a new print job.
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Specifying cartridge settings in the printer software
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
For help, see Installing a cartridge.
1 After you install the cartridge, from the Apple menu, choose Control Panels.
2 Choose the Lexmark Z65 Control Panel.
3 Click the Install/Change Cartridge button.
4 Choose the type of cartridge you installed.
5 Important: For correct ink levels, specify whether the cartridge is a New Cartridge or
an Old Cartridge.
Note: If an old cartridge is incorrectly identified as New Cartridge in the Control
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8 Click Continue to print an alignment page.
9 Follow the instructions on the screen to complete cartridge alignment. For help, see
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Aligning the print cartridges.
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Aligning the print cartridges
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Typically, you only align print cartridges after installing or replacing a cartridge. However, you
may also need to align cartridges when:
• Characters are improperly formed or are misaligned at the left margin.
• Vertical, straight lines are wavy.
To align the cartridges:
1 Load plain paper. For help, see Load the paper.
2 From the Apple menu, choose Control Panels.
3 Choose the Lexmark Z65 Control Panel.
4 From the Cartridges tab, click Align Cartridges.
The Cartridge Alignment dialog box appears.
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5 Decide how you want to align the cartridges:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
– If you choose Automatic Alignment (recommended), the printer determines the
– If you choose Manual Alignment, you must select the best alignment values from
the printed page.
a If you chose to manually align the cartridges, find the number under the darkest
arrow for each alignment group.
b Use the arrows in the Align Cartridges dialog box to select the number that
matches the darkest arrow on the printed page for each alignment group, and then
click OK.
If the alignment page does not print, make sure you have completely removed the
sticker and transparent tape from both cartridges. For help, see Installing a
cartridge.
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Maintenance 57
Lexmark Z65
Lexmark Z65n
Cleaning the print cartridge nozzles
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
To improve print quality, you may need to clean the print cartridge nozzles. Clean the nozzles
when:
• Characters are not printing completely.
• White dashes appear in graphics or printed
• Colors on print jobs are faded or they differ
text.
from the colors on the screen.
• Print is smudged or too dark.
To clean the nozzles:
1 Load paper. For help, see Load the paper.
Index
A nozzle page prints, forcing ink through the nozzles to clean any that are clogged.
5 To further improve print quality, try Wiping the print cartridge nozzles and
contacts, and then print your document again. If the print quality has not improved,
try Cleaning the print cartridge nozzles up to two more times.
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Maintenance 58
Lexmark Z65
Lexmark Z65n
Wiping the print cartridge nozzles and contacts
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
If the print quality does not improve after Cleaning the print cartridge nozzles, there may
be dried ink on the nozzles or contacts.
1 Remove the print cartridge. For help, see Replacing the print cartridge.
2 Dampen a clean, lint-free cloth with water.
Hold the cloth against the nozzles for about
three seconds. Gently blot and wipe in one
direction.
Use another clean section of cloth. Hold the
damp cloth against the contacts for about
three seconds. Gently blot and wipe in one
direction.
a
b
Index
Nozzles
Contacts
3 Allow the nozzles and contacts to dry completely.
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4 Reinstall the print cartridges, and then print your document again.
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Maintenance 59
Lexmark Z65
Lexmark Z65n
5 If the print quality has not improved, try Cleaning the print cartridge nozzles up to
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
two more times.
Replacing the print cartridge.
Index
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Maintenance 60
Lexmark Z65
Lexmark Z65n
Preserving the print cartridges
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
To ensure the longest life from your print cartridges and optimum performance from your
printer:
• Keep a new cartridge in its packaging until you are ready to install it.
• Do not remove a cartridge from the printer except to replace it, clean it, or store it in an
airtight container. The cartridge will not print correctly if left exposed for an extended
period of time.
Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled
cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can
affect print quality and cause damage to the printer. For best results, use Lexmark supplies.
Index
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Maintenance 61
Lexmark Z65
Lexmark Z65n
Ordering supplies
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
To order supplies or locate a dealer near you, contact the Lexmark Web site at
www.lexmark.com.
Item:
Part number:
83 or 88
82
Color cartridge
Black cartridge
USB cable
12A2405
Index
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Troubleshooting 62
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Lexmark Z65n
• Solving general printing problems
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Solving network printing problems
• Understanding error messages and flashing lights
• Resolving unsuccessful or slow printing
• Recovering when your computer stops responding
• Clearing paper misfeeds or jams
Index
• Alignment page does not print
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Troubleshooting 63
Lexmark Z65
Lexmark Z65n
Solving general printing problems
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
When you have a printing problem, first make sure:
• The power supply is plugged into the printer and a properly grounded electrical outlet.
• Both the computer and the printer are on. If you are using your printer on a network,
make sure your computer is connected to the network, your Lexmark adapter is on,
and all indicator lights are on. For more information, refer to the adapter
documentation. If you are using your printer on a network, make sure the network link
lights are on. For more information, see Network connection speed light.
• No printer lights are blinking. For help, see Understanding error messages and
flashing lights.
• Your printer is connected with a USB cable or an Ethernet cable, not both at the same
Index
– If you are using a USB cable, make sure it is attached to both the printer and to
both the printer and to your network.
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• The printer software is installed correctly:
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Troubleshooting 64
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Lexmark Z65n
a From the Apple menu, choose Control Panels.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
b If there is not a Control Panel for your printer, install the printer software.
• The correct paper tray is selected in your software application and on the printer. For
help, see Paper is not feeding from the correct paper tray.
• You installed the cartridges correctly. For help, see Replacing the print cartridge.
• The printer is set as the default printer.
To set the printer to be the default printer:
a From your desktop, highlight the Lexmark Z65 printer icon.
b From the Printing menu, select Set Default Printer.
Lexmark adapter.
Index
After you check all of the previous items, try Printing a test page.
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Troubleshooting 65
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Lexmark Z65n
Printing a test page
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 From the Apple menu, choose Control Panels.
2 Choose the Lexmark Z65 Control Panel.
3 From the Cartridges tab, click Print Test Page to make sure the printer is functioning
properly.
– If a test page prints, the printer is working properly. Check the documentation for
the software application you used to create your document.
– If the test page does not print, see Test page does not print.
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Troubleshooting 66
Lexmark Z65
Lexmark Z65n
Solving printer software installation problems
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
If the printer software does not install properly, a communications error message appears
when you try to print. You may need to uninstall the printer software, and then reinstall it.
Uninstalling the printer software
1 Insert the printer software CD.
The Lexmark Installer screen appears.
2 Click Uninstall.
3 Follow the instructions on your screen to uninstall the printer software.
4 Restart your computer.
5 Continue with Installing the printer software.
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Troubleshooting 67
Lexmark Z65
Lexmark Z65n
Installing the printer software
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
You can install the printer software using the CD that came with your printer, or you can
To connect your printer to a network with a Lexmark adapter, refer to the documentation that
came with your adapter.
Using the CD that came with your printer
1 Close all open software applications.
2 When your desktop appears, insert the printer software CD.
The Lexmark Installer screen appears.
3 Click Install and Agree.
Index
contact your network administrator for help.
5 Click Continue to print an alignment page, used to automatically align the cartridges.
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Troubleshooting 68
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6 Follow the instructions on your screen to complete printer software installation.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
An alignment page prints.
correctly. For help, see Installing a cartridge.
– If the paper is jammed, make sure you follow the instructions on the error
message that is displayed. For help, see Clearing paper misfeeds or jams.
Note: A printer icon is automatically created on your desktop.
Using the World Wide Web
1 Make sure Stuffit Expander is loaded on your system.
2 From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your
operating system.
3 Click the binhex (.hqx) file to download and install.
Index
6 Follow the instructions on your screen to install the printer software.
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Troubleshooting 69
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Lexmark Z65n
Note: If either the Printer Selection or the New Network Printer Found dialog box
appears, follow the instructions displayed. Click the ? on the screen or
contact your network administrator for help.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
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Troubleshooting 70
Lexmark Z65
Lexmark Z65n
Solving network printing problems
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
For help, first see Solving general printing problems.
If one or more of the following conditions applies to your network printer, you must enter an IP
address to set up your network printer:
the Printer Selection dialog.
• Your printer is on a remote subnet.
If one or more of the conditions above applies to your network printer, continue with Entering
an IP address. If none of these conditions apply, continue with Troubleshooting your
network printer.
Entering an IP address
Index
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Troubleshooting 71
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3 From the dialog box:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Click:
To:
Enter an available IP address for the selected printer. For help
A printer from the list of
available network printers, selecting an IP address, refer to the documentation you used to
and then click Configure... set up your network or contact your network administrator.
Add Remote...
Expand the printer list to include printers on a remote subnet.
• If you choose Add Single Printer, enter the IP address for
the printer you want to add.
• If you choose Search Subnet, enter the IP address of the
subnet you want to scan. Any remote printers that are
found will be added to the printer list. These printers are
saved in the list if a printer is added in the Control Panel.
The IP address of your network printer is set.
Index
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Troubleshooting 72
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Lexmark Z65n
Troubleshooting your network printer
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Try these solutions when you cannot print to your network printer:
1 Make sure your printer is connected to a working network connection.
2 If you own a Lexmark Z65n, make sure the network link light on the printer is on. If you
are using a Lexmark adapter, make sure all of the indicator lights are on. For help
locating these lights, refer to the adapter documentation.
3 Make sure the printer software is installed correctly:
a From the Apple menu, choose Control Panels.
b If a Control Panel for your printer does not appear, install the printer software. For
help, see Installing the printer software.
4 Try Printing a test page.
Index
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Troubleshooting 73
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Lexmark Z65n
Understanding error messages and flashing lights
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Use this section to understand printer software error messages on your computer screen and
adapter documentation.
Paper Jam message
When you have a paper jam, a paper tray button blinks and an error message appears on
your screen. For help clearing a paper jam, see Clearing paper misfeeds or jams.
Ink Low message
A print cartridge is running out of ink. To order a new cartridge or locate a dealer near you,
contact the Lexmark Web site at www.lexmark.com. For help installing the cartridge, see
Replacing the print cartridge.
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Troubleshooting 74
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Lexmark Z65n
A paper tray button is blinking
If the printer is out of paper:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
1 Load paper. For help, see Load the paper.
2 Press the paper tray button.
Paper Tray 1 button Paper Tray 2 button
If the printer has a paper jam, see Clearing paper
misfeeds or jams.
Power button is blinking
The print cartridge carrier is stalled.
1 Check your computer screen for error messages.
2 Turn the printer off.
3 Wait a few seconds, and then turn the printer back
or jams.
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Troubleshooting 75
Lexmark Z65
Lexmark Z65n
Network light is not on (Lexmark Z65n only)
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
When your network printer is working properly, the network lights on the back of the printer
• Check your network cable connections.
• Make sure your network is working properly. For help, contact your network
administrator.
• If there is still a problem, disconnect your printer from the network and attach it
directly to your computer using a USB cable. Try Printing a test page.
Index
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Troubleshooting 76
Lexmark Z65
Lexmark Z65n
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
For help, first see Solving general printing problems.
If there is still a problem, click the topic that best describes it:
• Printer is plugged in, but does not
• Printer ejects a blank page after
print
appearing to print
• Test page does not print
• Printer prints very slowly
Index
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Troubleshooting 77
Lexmark Z65
Lexmark Z65n
Printer is plugged in, but does not print
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Make sure:
• The printer is on and the printer cable is securely attached at both ends. If your
printer are on. For help, see Network connection speed light.
• The paper is loaded correctly and not pushed too far into the printer. For help, see
Basic printing. If the paper is jammed, see Clearing paper misfeeds or jams.
• The printer is not being held or paused. To check the printer status:
a From your desktop, double-click the Lexmark Z65 printer icon.
b Make sure the Hold button is not selected.
• The printer is set as the default printer. To set the printer as the default:
Index
If the test page prints, the printer is functioning properly. If it does not print, see Test page
does not print.
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Troubleshooting 78
Lexmark Z65
Lexmark Z65n
Test page does not print
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
For help, first see Solving general printing problems, then:
• If the paper is jammed, see Clearing paper misfeeds or jams.
• Make sure the printer is not being held or paused. To check the printer status:
a From your desktop, double-click the Lexmark Z65 printer icon.
b Make sure the Hold button is not selected.
c Try printing your test page again. If it still does not print, see:
– Resolving unsuccessful or slow printing
– Solving printer software installation problems
– Solving network printing problems
Index
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Troubleshooting 79
Lexmark Z65
Lexmark Z65n
Printer ejects a blank page after appearing to print
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Make sure:
• You remove the sticker and transparent tape from the back and bottom of the print
cartridges. For help, see Replacing the print cartridge.
nozzles.
Printer prints very slowly
• Close any software applications not in use.
• Check the document you are printing. Photos and graphics may take longer to print
than regular text. Documents that are large or that contain background images may
also take longer to print.
Index
• Decrease the print quality setting to Normal or Quick Print.
Note: Higher print quality settings result in better quality documents, but may
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Troubleshooting 80
Lexmark Z65
Lexmark Z65n
Recovering when your computer stops responding
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
If your computer locks up while your document is printing, you may need to turn off the printer
and the computer. When you turn them back on, the desktop printer spooler may attempt to
start printing the job that was in the queue before the computer locked up. This could cause
your system to lock up again.
One way to recover from this problem is to:
1 Disconnect the printer cable from your computer.
2 Restart your computer.
3 Delete the print job:
a From your desktop, double-click the Lexmark Z65 printer icon.
b Highlight your print job.
Index
4 Plug the printer cable back into the computer.
Another way to recover from this problem is to:
1 Turn the printer and the computer off.
2 Press and hold the Shift key and turn the computer on.
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Troubleshooting 81
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3 Continue to hold the Shift key until you see the Mac OS screen and the words
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Extensions Off.
4 Release the Shift key.
5 Locate the Lexmark Z65 printer icon on your desktop. The inactive printer spooler has
an X over it.
6 Double-click the Lexmark Z65 printer icon.
7 Drag your print jobs to the trash can.
8 Restart the computer to enable extensions.
Index
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Troubleshooting 82
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Lexmark Z65n
Clearing paper misfeeds or jams
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Click the topic that best describes your problem:
• Paper misfeeds or multiple sheets
• Printer has a paper jam
feed
• Printer does not feed envelopes or
• Paper is not feeding from the
correct paper tray
specialty paper
Index
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Troubleshooting 83
Lexmark Z65
Lexmark Z65n
Paper misfeeds or multiple sheets feed
Make sure:
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• The edges of your paper are not curled.
• Your paper is recommended for inkjet printers.
• A piece of paper from a previous print job is not jammed in the printer.
• You do not load too much paper. Depending on the weight of the paper, paper tray 1
can hold up to 100 sheets of plain paper. Paper tray 2 can hold up to 150 sheets of
plain paper. For help, see Basic printing.
• You do not force the paper too far into the printer. A4 size paper should extend slightly
beyond the top of the paper tray. Align the top of letter size paper with the top of the
paper tray.
Index
printing. For help, see Basic printing or Printing ideas.
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Troubleshooting 84
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Lexmark Z65n
Printer does not feed envelopes or specialty paper
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Make sure:
• Your printer feeds paper without problems. If it does, load the envelopes or specialty
paper vertically against the right side of paper tray 1. Squeeze and slide the paper
guide to the left edge of the envelopes or specialty paper. Press the paper tray 1
• You select the appropriate envelope or specialty paper size in the Page Setup dialog
box and the appropriate paper type in the Print dialog box.
• You are using a specialty paper or envelope size supported by your printer.
• Your software application is designed to print envelopes. For help, check your
software application documentation.
jam.
Index
b From the Printing menu, make sure Start Print Queue is selected.
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Troubleshooting 85
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Lexmark Z65n
Printer has a paper jam
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
If the paper is lodged too far into the printer and cannot be removed:
1 Turn the printer off.
2 Turn the printer back on.
3 If the printer does not automatically eject the page:
a Turn the printer off.
b Pull firmly on the paper to remove it.
If you cannot reach the paper, raise the front cover, pull the paper out, and then
close the front cover.
c Turn the printer on.
paper should align with the top of the paper support. A4 size paper should
Index
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Troubleshooting 86
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Lexmark Z65n
Paper is not feeding from the correct paper tray
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
There are two paper trays on your printer. For more information, see Understanding the
printer parts.
• Paper tray 1 is best for printing on specialty paper because it has a paper type sensor
that detects certain types of paper and the paper guide adjusts to various paper sizes.
For help, see Using the paper type sensor.
• Paper tray 2 is best for printing on A4 or letter size paper because the default setting
for this paper tray is for plain paper. The paper guide only adjusts for A4 or letter size
paper.
If your printer is not feeding paper from the correct paper tray, choose the appropriate paper
tray in the printer software.
the printer.
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Troubleshooting 87
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Lexmark Z65n
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher
print quality, align the print cartridges, or clean the nozzles.
• Print is too dark or smudged
• Vertical straight lines are not smooth
• Print smears on the page
• Printed characters are improperly
formed or misaligned
• Colors on the printout differ from the
colors on the screen
• Colors on the printout are faded
• Printed pages have alternating bands
of light and dark print (intermittent
printing)
• Characters are missing or unexpected
• Photos do not print as expected
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Troubleshooting 88
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Lexmark Z65n
Print is too dark or smudged
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Make sure the paper is straight and not wrinkled.
• Let the ink dry completely before handling the paper. You might want to try the Wait
• Make sure the paper type and paper size settings in the printer software match the
paper loaded in the printer. For help, see Understanding the printer software.
• Change the print quality setting to Quick Print.
• Try Cleaning the print cartridge nozzles.
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables, borders, and graphs:
• Select a higher print quality.
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Troubleshooting 89
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Lexmark Z65n
Print smears on the page
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Try the Wait for pages to dry function.
exits the printer and let it dry completely before stacking.
• Try Cleaning the print cartridge nozzles.
Printed pages have alternating bands of light and dark print
(intermittent printing)
• Select the Better or Best print quality.
• Print the document in the foreground rather than in the background. For help, see
Print in: Foreground.
cable.
Index
computer with a USB cable.
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Troubleshooting 90
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Lexmark Z65n
Print quality is poor at the edges
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Like other printers, your printer cannot print on the extreme edges of a page.
Margin:
Minimum setting:
Left and right
• 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter,
and custom paper sizes
• 3.175 mm (0.125 in.) for envelopes
• 3.37 mm (0.13 in.) for most paper sizes
Top
• 1.7 mm (0.067 in.)
Bottom
• 12.7 mm (0.5 in.) for black print jobs
• 19 mm (0.75 in.) recommended for color print jobs
b Highlight each print job.
Index
c Click the Trash button.
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Troubleshooting 91
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• Try Aligning the print cartridges.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Try Cleaning the print cartridge nozzles.
Colors on the printout differ from the colors on the screen
• A cartridge may be low on ink. For help, see Replacing the print cartridge.
• Use a different paper brand. Each paper brand accepts ink differently and prints with
color variations.
For ColorSync color matching, select a profile and rendering intent:
1 From the software application File menu, choose Print.
2 From the pop-up menu in the upper left corner, choose Color.
3 Select ColorSync Color Matching.
4 Select a printer profile and a rendering intent.
Index
2 From the pop-up menu in the upper left, choose Color.
3 Select Built-In Color Matching.
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Troubleshooting 92
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4 From Document Color, select Natural Color.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Colors on the printout are faded
Try the suggestions listed in the section Colors on the printout differ from the colors on
the screen. If the colors still seem faded, try Cleaning the print cartridge nozzles.
Try Cleaning the print cartridge nozzles.
Photos do not print as expected
To improve the quality of printed photos:
• Select a higher print quality.
• Select photo paper as the paper type.
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Troubleshooting 93
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Solving specialty paper problems
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Use this section to help solve problems with specialty paper.
• Make sure you loaded the paper correctly into paper tray 1 (with print side facing you)
and selected the appropriate settings in the printer software. For help, see Printing
photos or Printing transparencies.
• Try the Wait for pages to dry function.
• Remove each page as it exits the printer and let it dry completely before stacking.
Transparencies or photos contain white lines
and selected the appropriate settings in the printer software. For help, see Printing
Index
• Choose a higher print quality, such as Better or Best. For help, see Basic printing.
• Try Cleaning the print cartridge nozzles.
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Troubleshooting 94
Lexmark Z65
Lexmark Z65n
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Make sure:
• You completely removed the transparent tape and sticker from the back and bottom of
the print cartridges.
• You installed the cartridges correctly. For help, see Installing a cartridge.
• You loaded the paper correctly and did not push the paper too far into the printer. For
help, see Basic printing.
• If you are connected to a network with a Lexmark adapter, the indicator lights are on.
For more information, see the adapter documentation.
• If you are using a Lexmark Z65n make sure the network lights on the back of the
printer are on. For more information, see Network connection speed light.
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Notices 94
Lexmark Z65
Lexmark Z65n
This section contains information regarding legal notices.
• Edition notice
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
• Trademarks
• Warning
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Notices 95
Lexmark Z65
Lexmark Z65n
Edition notice
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Edition: January 2002
The following paragraph does not apply to any country where such provisions are
inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not
allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in later
editions. Improvements or changes in the products or the programs described may be made
at any time.
distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you. You can purchase additional copies of publications related to
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Notices 96
Lexmark Z65
Lexmark Z65n
this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In
other countries, contact your point of purchase.
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
manufacturer intends to make these available in all countries in which it operates. Any
reference to a product, program, or service is not intended to state or imply that only that
product, program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or
services, except those expressly designated by the manufacturer, are the user’s
responsibility.
© Copyright 2002 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
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Notices 97
Lexmark Z65
Lexmark Z65n
Trademarks
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries. Color Jetprinter is a trademark of
Lexmark International, Inc.
Other trademarks are the property of their respective owners.
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Index 99
Lexmark Z65
Lexmark Z65n
removing 51
replacing 51
wiping 58
premium paper 25
A
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
printing color images in
black and white 34
transparencies 45
t-shirt transfers 42
aligning print cartridges 55
automatic cartridge
alignment 55
nozzles 57
coated paper 21
color cartridge part number 61
conserving color ink 33
contacts, wiping 58
customizing settings
banners 48
B
D
banding 87
dark or smudged print 86
downloaded printer driver,
installing 68
banner paper 47
black cartridge part number 61
blinking lights 74
buttons
E
paper feed 15
power 15
cards 28
coated paper 22
envelopes 31
edition notice 95
envelopes 30
error messages
Ink Low 73
C
foils 45
glossy paper 22
greeting cards 28
handouts 39
index cards 28
iron-on transfers 42
labels 36
cable, part numbers
USB 61
cards 27
aligning 55
Paper Jam 73
F
Index
flashing lights 73
foils
cleaning 57
installing 52
ordering 61
part numbers 61
preserving 60
n-up
See transparencies
See handouts
G
photo cards 28
photo paper 22
postcards 28
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glossy paper 21
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Index 100
Lexmark Z65
Lexmark Z65n
greeting cards 27
foils 44
edition notice 95
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
glossy paper 21
greeting cards 27
handouts 38
iron-on transfers 41
labels 35
photo cards 27
photo paper 21
plain paper 17
postcards 27
premium paper 24
transparencies 44
t-shirt transfers 41
trademarks 97
warning 98
nozzles, print
wiping 58
n-up printing
H
handouts 38
I
See handouts
improving print quality 85
index cards 27
Ink Low message 73
installing
print cartridges 52
printer software 67
intermittent printing 87
iron-on transfers 41
O
ordering supplies 61
P
page settings, changing 4
Page Setup dialog 5
paper exit tray 15
paper feed button 15
paper feed light 15
paper guide 15
Paper Jam message 73
paper jam, clearing 84
paper loading 17
M
L
manual cartridge alignment 55
margins, minimum settings 88
messages, error
labels 35
Lexmark Utility 11
lights
Index
Ink Low 73
Paper Jam 73
paper feed 74
power 74
paper misfeeds 81
paper support 15
part numbers
loading
N
banner paper 47
cards 27
coated paper 21
envelopes 30
navigating User’s Guide 2
network, setting up printer 70
notices
black cartridge 61
color cartridge 61
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Index 101
Lexmark Z65
Lexmark Z65n
photo cartridge 61
power supply 61
USB cable 61
uninstalling 66
printer overview 3
printer parts 14
printer settings
printer settings, customizing 4
printer software
installing 67
labels 35
multiple pages per
sheet 38
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
photo cards 27
n-up
photo paper 21
postcards 27
power button 15
power light 15
power supply
connector 15
premium paper 24
print cartridge
See handouts
on premium paper 24
photo cards 27
photos 21
Lexmark Utility 11
overview 4
Page Setup dialog 5
Print dialog 6
test page 65
transparencies 44
t-shirt transfers 41
printing problems
blank pages 79
error messages 73
flashing lights 73
general 63
understanding 4
uninstalling 66
printer status 76
printing
aligning 55
cleaning 57
installing 52
ordering 61
part numbers 61
preserving 60
alignment page 55
banners 47
cards 27
color images in black and
white 33
network 70
paper feeding 81
paper jams 84
print quality 85
software 66
Index
replacing 51
wiping 58
Print dialog 6
print nozzles, wiping 58
print quality, troubleshooting 85
printer driver
foils 44
greeting cards 27
handouts 38
index cards 27
iron-on transfers 41
specialty paper 92
unsuccessful or slow
printing 75
printing User’s Guide 2
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Guide...
installing 67
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Index 102
Lexmark Z65
Lexmark Z65n
print color images in black
and white 34
transparencies 45
problems 63
improving print quality 85
margins 88
network printing 70
paper feeding 81
paper jams 84
paper misfeeds 81
print quality 85
R
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
removing print cartridges 51
replacing the print cartridge 51
installing 67
searching User’s Guide 2
setting recommendations
banner paper 48
cards 28
Lexmark Utility 11
understanding 4
uninstalling 66
printer not printing 75
printer software
installation 66
specialty paper
solving problems with 92
supplies, ordering 61
coated paper 22
color images in black and
white 34
envelopes 31
foils 45
glossy paper 22
greeting cards 28
handouts 39
index cards 28
labels 36
software 66
specialty paper 92
unsuccessful or slow
printing 75
T
test page
does not print 78
printing 65
U
trademarks 97
transfers, iron-on 41
transparencies 44
blank pages 79
error messages 73
flashing lights 73
general printing
uninstalling printer software 66
USB cable
connector 15
ordering 61
User’s Guide
Index
n-up
See handouts
photo cards 28
photo paper 22
postcards 28
navigating 2
printing 2
searching 2
Using this
Guide...
Utility, Lexmark 11
premium paper 25
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