Lenovo
IdeaPad U455
User Guide V1.0
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Dear user,
Thank you for purchasing your new Lenovo notebook computer! Before
using this product, make sure to read this user guide carefully.
We are pleased that you have chosen Lenovo for your mobile computing
needs. To help you master the usage of your new computer quickly, we
have prepared this user guide. In this manual you will find information on
the system configuration, basic operating instructions, and important
notices. We have done our best to avoid any errors in making sure that the
information provided in this manual is accurate and reliable. However, due
to the short length of the user guide it is impossible to cover all topics in
great depth. For this reason, we apologize for any omissions you might
find.
Lenovo is always trying to improve the performance and reliability of its
products. For that reason, the hardware and software components shown
within the user guide might not perfectly match those of your system.
However, any inconsistencies between what is described in the user guide
and the operations of your computer should not substantially affect your
use.
Thanks for your cooperation!
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Explanation of hard disk capacity
Dear user,
While using your computer, you may find that the nominal hard disk
capacity indicated is somewhat different from the disk capacity
displayed by the operating system. For example, a nominal 80GB hard
disk will appear as less than 80GB in the operating system. This
discrepancy is not an error in hard disk installation nor any other
problem, but a normal phenomenon of computers. This phenomenon is
primarily due to the following reasons:
I. Different standards used by the manufacturer and operating
system when calculating hard disk capacity
Hard disk manufacturers use a radix of 1000, i.e., 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e., 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.
For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) ≈ X × 0.931 G
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In addition, if a portion of the hard disk space has been used for some
specific purpose, then the capacity indicated by the operating system will
be even less than X × 0.931 G.
II. A portion of the hard disk space is used for specific purposes
Lenovo computers may come with preinstalled OneKey Rescue system, so
the hard disk has a special portion partitioned before delivery, which is
used to store hard disk mirror and OneKey Rescue system program files.
The size of the reserved space for this partition varies according to the
model, operating system and software of the computer. For the sake of
safety, this partition is not apparent, which is commonly referred to as a
“hidden partition”.
In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.
For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer’s nominal hard disk
capacity.
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Contents
Chapter 4. OneKey Rescue
Chapter 1. Getting to know your
Chapter 6. Upgrading and
Replacing the hard disk
Using AC adapter and
Switching GPU (Select models
Appendix A. Getting help and
Calling the customer support
Getting help around the
Lenovo warranty service
i
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Contents
Appendix B. Use and care
Notice on deleting data from your
Appendix F. Features and
Appendix C. Lenovo limited
Appendix D. Customer replaceable
ENERGY STAR model
Wireless related
Electronic emissions
WEEE and recycling
Turkish statement of
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Important safety information
Important safety information -----------------------------------------
This information can help you safely use your notebook personal
computer. Follow and retain all information included with your computer.
The information in this document does not alter the terms of your purchase
„
Read this first
Personal computers are electronic devices. Power cords, power adapters,
and other features can create potential safety risks that can result in
physical injury or property damage, especially if misused.
The safety risks are categorized as follows:
Danger:
ꢀ
Physical injury or even death may be caused.
Attention:
ꢁ
Property damage or even minor injury may be caused.
To protect yourself from hazards and create a safer computer work
environment, follow the instructions hereafter.
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Important safety information
Unpack
Inspect the covers of the computer and the AC adapter, especially
parts with the following labels attached for any crack or damage.
Danger:
ꢀ
•
Hazardous voltage, current, and energy levels are present
inside any component that has this label attached.
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Important safety information
Working place
Do NOT use the computer in humid places such as a bathroom.
Keep the computer and other parts away from liquids.
Danger:
ꢀ
•
An electric shock may be caused by spilled liquid.
Do NOT use the computer during a lightning storm.
Attention:
ꢁ
•
Lightning storm may damage the computer and result in an
electric shock.
Ensure your computer and other components maintain good
ventilation.
Danger:
ꢀ
•
Placing the working computer or other parts on a bed, sofa or
other flexible surface may block the ventilation slots causing
overheat of your computer or other parts and increases the risk
of fire
Turn off wireless devices where they may cause interference, such as in
a hospital or at an airport.
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Important safety information
Correct usage procedures
Use ONLY the power cord, power adapter and battery pack shipped
with the computer. Never use these devices with another product.
Be sure the power outlet is suitable for the plug and provides the
correct voltage and current for the product you are using.
Danger:
ꢀ
•
An unsuitable power supply may damage your computer and
can cause an electric shock or fire.
Do NOT use a power outlet, power cord, power adapter or battery
pack that appears to be damaged or corroded.
Do NOT share an electrical outlet with other home or commercial
appliances that draw large amounts of electricity.
If power strips are used, the load should NOT exceed the power strip’s
input rating. Unplug the power cord if there are any cracking, hissing,
or popping sounds, or if a strong odor comes from the computer.
Danger:
ꢀ
•
Overloading the power supply may cause unstable voltages
which might damage the computer, data, or attached devices,
or even cause a fire.
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Important safety information
Do NOT wrap the power cord around the power adapter or other
objects.
Do NOT squeeze or pinch the cord, or place heavy objects on it.
ꢁ Attention:
•
Stressing the cord may cause the cord to fray, crack or crimp
which may present a safety hazard.
Avoid keeping your hands, your lap, or any other part of your body in
contact with a hot section of the working computer for any extended
length of time.
Attention:
ꢁ
•
Extended contact with your body, even through clothing, could
cause discomfort or even a skin burn.
Do not drop, bump, scratch, hit or place heavy objects on the liquid
crystal display (LCD) of your computer.
Attention:
ꢁ
•
Direct contact with liquid crystal material from a broken LCD is
hazardous; if contact occurs, rinse with large amount of running
water for more than 15 minutes.
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Important safety information
Service and upgrades
Do NOT attempt to service a product yourself unless instructed to do
so by the customer support center or your documentation.
Attention:
ꢁ
•
DO NOT take risks or attempt to diagnose the situation
yourself. Contact the customer support center for further
guidance. For a list of service and support phone numbers,
go to http://consumersupport.lenovo.com.
Lenovo provides documentation with instructions when it is
appropriate for customers to install options or replace units (CRUs).
Closely follow all instructions when installing or replacing parts.
Disconnect the attached power cords, battery pack, and all the cables
before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
Keep the covers closed whenever the computer is plugged in.
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Chapter 1. Getting to know your computer
Top view -------------------------------------------------------------------------------------------
a
b
c
f
d
g
e
i
h
k
j
Note: The illustrations in this manual may differ from the actual product. Please refer to
the actual product.
1
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Chapter 1. Getting to know your computer
ꢁ Attention:
•
Do NOT open the display panel beyond 130 degrees. When closing the display
panel, be careful NOT to leave pens or any other objects in between the display
panel and the keyboard. Otherwise, the display panel may be damaged.
Use the camera for video communication.
Integrated
camera
ꢀ
ꢁ
ꢂ
ꢃ
The built-in antennas ensure optimal reception of wireless
communication radio.
Wireless module
antennas
The LCD display with LED backlight provides brilliant
visual output.
Computer
display
Press this button to open OneKey Rescue system (If
OneKey Rescue system has been preinstalled) when the
computer is powered off.
OneKey Rescue
system button
Press this button to turn on the computer.
Power button
ꢄ
ꢅ
The built-in microphone (with noise reduction) can be used
for video conferencing, voice narration, or simple audio
recordings.
Built-in
microphone
The ambient light sensor detects the environmental
illuminance and automatically adjusts the brightness of the
LCD backlight.
Ambient light
sensor
ꢆ
Note: Ambient light sensor is designed to conserve energy. If you want to set the
brightness of the LCD backlight manually, you can disable this feature in
Lenovo Energy Management. To disable ambient light sensor, launch Lenovo
Energy Management. On the main panel, click
and then click Smart
Control. Clear the checkbox before ALS Control.
2
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Chapter 1. Getting to know your computer
Turn up/down or mute the volume with volume buttons.
The touchpad functions as a conventional mouse.
Volume buttons
Touchpad
ꢇ
10
11
System status
indicators
With the fingerprint reader you can register fingerprints
and use them as passwords to secure your computer.
Fingerprint
reader
3
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Chapter 1. Getting to know your computer
Left-side view ------------------------------------------------------------------------------
a
b
c
d
e
f
Connect the AC adapter here.
AC power
adapter jack
Dissipate internal heat.
ꢀ
Fan louvers
ꢁ
ꢂ
Note: Make sure that none of the fan louvers are blocked or else overheating of the
computer may occur.
Connect to USB devices.
USB port
Connect to an external microphone.
Connect to an external headphone.
Microphone jack
Headphone jack
ꢃ
ꢄ
Attention:
ꢁ
•
Listening to music at high volume over extended periods of time may
damage your hearing.
Insert memory cards (not supplied) here.
Memory card slot
ꢅ
4
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Chapter 1. Getting to know your computer
Right-side view --------------------------------------------------------------------------
a
b
c
d
e
f
g
Silde this switch under Windows operating system to
switch the GPU (graphics processing unit) used by the
system.
GPU (Graphics
ꢀ
ꢁ
Processing Unit)
switch (Select
models only)
Use this switch to turn on/off the wireless radio of all
wireless devices on your computer.
Integrated
wireless device
switch
Connect to devices with HDMI input such as a TV or a
display.
HDMI port
ꢂ
ꢃ
Connect to USB devices.
USB ports
Connect to external display devices.
VGA port
ꢄ
ꢅ
This port connects the computer to an Ethernet network.
RJ-45 port
Attach a security lock (not supplied) here.
Kensington slot
ꢆ
5
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Chapter 1. Getting to know your computer
Houses the computer's hard disk drive.
Hard disk drive
(HDD)
ꢀ
compartment
The spring-loaded battery latch keeps the battery pack
secured in place.
Battery latch
spring loaded
ꢁ
ꢂ
Insert a SIM card (not supplied) for using Mobile
Broadband.
SIM card slot
(Select models
only)
Notes:
•
•
After removing the battery pack, you can insert a SIM card into this slot.
Houses the computer's memory.
Battery pack
ꢃ
ꢄ
Memory
compartment
The manual battery latch is used to keep the battery pack
secured in place.
Battery latch-
manual
ꢅ
7
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Chapter 2. Learning the basics
First use-----------------------------------------------------------------------------------------------
„
„
Reading the manuals
Read the supplied manuals before using your computer.
Connecting to the power
The supplied battery pack is not fully charged at purchase.
To charge the battery and begin using your computer, insert the battery
pack and connect the computer to an electrical outlet. The battery is
automatically charged while the computer is running on AC power.
Installing the battery pack
Refer to the supplied Setup Poster to install the battery pack.
Connecting the computer to an electrical outlet
1
2
Connect the power cord to the AC adapter.
Connect the AC adapter to the AC power adapter jack of the computer
firmly.
3
Plug the power cord into an electrical outlet.
8
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Chapter 2. Learning the basics
„
„
Turning on the computer
Press the power button to turn on the computer.
Configuring the operating system
You may need to configure the operating system when it is first used. The
configuration process may include the procedures below.
• Accepting the end user license agreement
• Configuring the Internet connection
• Registering the operating system
• Creating a user account
„
Putting your computer into sleep state or shutting it down
When you finish working with your computer, you can put it into sleep
state or shut it down.
Putting your computer into sleep state
If you will be away from your computer for only a short time, put the
computer into sleep state.
When the computer is in sleep state, you can quickly wake it to resume use,
and bypass the startup process.
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Chapter 2. Learning the basics
To put the computer into sleep state, do one of the following.
• Click
and select Sleep from the Start menu.
• Press Fn + F1.
Note: Wait until the power indicator light starts blinking (indicating that the
computer is in sleep state) before you move your computer. Moving your
computer while the hard disk is spinning can damage the hard disk, causing
loss of data.
To wake the computer, do one of the following.
• Press the power button.
• Press any key on the keyboard.
„
Shutting down your computer
If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click
menu.
and select Shut down from the Start
10
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Chapter 2. Learning the basics
Using AC adapter and battery -----------------------------------------------
„
Checking battery status
You can determine the percentage of battery power remaining by checking
the battery icon in the notification area.
Note: As each computer user has different habits and needs, it is difficult to predict
how long a battery charge will last. There are two main factors:
•
•
The amount of energy stored in the battery when you commence work.
The way you use your computer: for example, how often you access the
hard disk drive and how bright you make the computer display.
„
Charging the battery
When you find that the battery power is low, you need to charge the
battery or replace it with a fully charged one.
You need to charge the battery in any of the following situations:
• When you purchase a new battery
• If the battery status indicator starts blinking
• If the battery has not been used for a long time
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Chapter 2. Learning the basics
Notes:
•
You are advised to insert the battery pack when using your computer to prevent
small particles from entering the inside of your computer.
To increase the life of the battery pack, the computer does not start recharging
the battery immediately after it drops from fully charged.
Charge the battery at a temperature between 50 °F and 80 °F (10 °C-30 °C).
Full charge or discharge is not required.
•
•
•
„
Removing the battery pack
If you are not going to use the computer for an extended period of time, or
if you need to send your computer to Lenovo for service, etc. remove the
battery pack from the computer. Before removing the battery pack, make
sure the computer has been shut down.
12
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Chapter 2. Learning the basics
„
Handling the battery
If the rechargeable battery pack is replaced with an incorrect type, there may
be danger of an explosion. The battery pack contains a small amount of
harmful substances. To avoid possible injury and detriment to the
environment, pay attention to the following points:
• Replace only with a battery of the type recommended by Lenovo.
• Keep the battery pack away from fire.
• Do not expose the battery pack to water or rain.
• Do not attempt to disassemble the battery pack.
• Do not short-circuit the battery pack.
• Keep the battery pack away from children.
• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.
13
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Chapter 2. Learning the basics
Using the touchpad ---------------------------------------------------------------------
a
b c
To move the cursor on the screen, slide your
fingertip over the pad in the direction to which you
want the cursor to move.
Touchpad
ꢀ
The function corresponds to that of the left mouse
Left click button
Right click button
ꢁ
ꢂ
button on a conventional mouse.
The function corresponds to that of the right mouse
button on a conventional mouse.
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Chapter 2. Learning the basics
„
Gestures
The touchpad recognizes certain gestures, and allows for easy execution of
actions such as zoom in/out, or scroll up/down, etc.
Pinch zoom
• Place two fingers down on the touchpad surface.
• Slide the fingers further apart to zoom in or slide the fingers closer
together to zoom out. For the best zooming experience, use the tips of
your fingers.
Two-Finger Scrolling
• Place two fingers down on the touchpad surface. The fingers should be
slightly separated.
• Using a straight continuous motion, slide both fingers in the desired
direction.
• Lift both fingers up off the touchpad surface to stop scrolling.
Rotating
• Place two fingers down on the touchpad surface. The fingers should be
slightly separated.
• Rotate one finger in the desired direction.
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Chapter 2. Learning the basics
Three-Finger Flick
• Place three fingers, slightly separated, down on the touchpad surface.
• Flick your fingers in a linear, continuous motion in the desired direction,
moving from one side of the touchpad to the opposite side.
• Horizontal finger motion, sliding your fingers to the right or left will
page forwards or backwards in a photo viewer or an Internet browser
window.
• Slide your fingers upwards to launch slideshow mode, Slide your fingers
downwards to exit slideshow mode.
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Chapter 2. Learning the basics
Using the keyboard----------------------------------------------------------------------
Your computer has a numeric keypad and function keys incorporated in its
standard keyboard.
„
Numeric keypad
The keyboard has keys that, when enabled, work as a 10-key numeric
keypad.
To enable or disable the numeric keypad, press Fn+F8.
Note: The NumLk indicator will light on if the numeric keypad is enabled.
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Chapter 2. Learning the basics
„
Function key combinations
Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold Fn ; then press one of the
ꢀ
function keys
.
ꢁ
b
a
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Chapter 2. Learning the basics
The following describes the features of each function key.
Fn + Esc:
Fn + F1:
Fn + F2:
Fn + F3:
Fn + F4:
Turn on/off the integrated camera.
Enter sleep mode.
Turn on/off the LCD screen.
Shift to other connected display devices.
Open the interface for display resolution settings.
Open the interface for integrated wireless devices
settings (on/off).
Fn + F5:
Fn + F6:
Enable/Disable the touchpad.
Enable/Disable the numeric keypad.
Activate the pause function.
Fn + F8:
Fn + F9:
Fn + F10:
Fn + F11:
Fn + F12:
Fn + PrtSc:
Activate the break function.
Enable/Disable the Scroll Lock.
Activate the insert function.
Activate the system request.
Increase/Decrease display brightness.
Fn +
Fn +
/
Ė Ę
:
Decrease/Increase volume level.
/
ĕ ė
:
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Chapter 2. Learning the basics
Connecting external devices -----------------------------------------
Your computer has a wide range of built-in features and connection
capabilities.
„
Using memory cards (not supplied)
Your computer supports the following types of memory cards:
• Secure Digital (SD) card
• MultiMediaCard (MMC)
• Memory Stick (MS)
• Memory Stick PRO (MS PRO)
Notes:
•
•
Insert ONLY one card in the slot at a time.
This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).
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Chapter 2. Learning the basics
„
Inserting a memory card
1
Push the dummy card until you hear a click. Gently pull the dummy
card out of the memory card slot.
Note: The dummy card is used for preventing dust and small particles from
entering the inside of your computer when the memory card slot is not in use.
Retain the dummy card for future use.
2
Slide the memory card in until it clicks into place.
„
„
Removing a memory card
1
2
Push the memory card until you hear a click.
Gently pull the memory card out of the memory card slot.
Note: Before removing the memory card, disable it via Windows Safely Remove
Hardware and Eject Media utility to avoid data corruption.
Connecting a universal serial bus (USB) device
Your computer comes with 3 USB ports compatible with USB devices.
Note: When using a high power consumption USB device such as USB ODD, use
the external device’s power adapter. Otherwise, the device may not be
recognized, or system shut down may result.
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Chapter 2. Learning the basics
„
Connecting a Bluetooth device (Select models only)
If your computer has an integrated Bluetooth adapter card, it can connect to
and transfer data wirelessly to other Bluetooth enabled devices, such as
notebook computers, PDAs and cell phones. You can transfer data between
these devices without cables and up to 10 meters range in open space.
Note: The actual maximum range may vary due to interference and transmission
barriers. To get the best possible connection speed, place the device as near
your computer as possible.
Enabling Bluetooth communications on your computer
1
2
Slide the integrated wireless device switch to
.
Press Fn + F5 to make configuration.
Notes:
•
When you do not need to use the Bluetooth function, turn it off to save battery
power.
•
You need to pair the Bluetooth enabled device with your computer before you
can transfer data between them. Read the documentation supplied with the
Bluetooth enabled device for details on how to pair the device with your
computer.
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Chapter 2. Learning the basics
Switching GPU (Select models only) ----------------------
If your computer comes with a GPU switch on the right side, your
computer supports switchable graphics technology. Switchable graphics
technology enables you to switch the GPU (graphics processing unit) used
by the computer system between a high-performance discrete GPU and a
power-saving integrated one.
GPU switching should be performed under Windows operating system.
For optimum quality video output, use the discrete GPU. To switch to the
discrete GPU:
• Slide the GPU switch to DIS. (
)
→
• A dialog box may appear on the screen to inform you of this change in
GPU. Click OK to confirm this change.
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Chapter 2. Learning the basics
If your computer is on battery power and you want to conserve battery
power, use the integrated GPU. To switch to the integrated GPU:
• Slide the GPU switch to UMA. (
)
←
• A dialog box may appear on the screen to inform you of this change in
GPU. Click OK to confirm this change.
Attention:
ꢁ
•
Always perform GPU switching under Windows operating system.
Notes:
•
•
The screen might go blank for a few seconds during GPU switch.
To gain the best quality of video output, switch to discrete GPU before
connecting an external display device through HDMI cable.
•
Some Direct3D applications running in full-screen mode might not be able to
detect the switch in GPU, resulting in a blank screen. Switch GPU before running
these applications.
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Chapter 2. Learning the basics
OneKey Rescue system button (
)
ꢀ
•
When the computer is powered off, press this button to enter the
OneKey Rescue system if Lenovo OneKey Rescue system has been
preinstalled.
•
Under Windows operating system, press this button to start Lenovo
OneKey Recovery.
Volume buttons (
~
)
ꢃ
ꢁ
Mute/Unmute
Volume down
Volume up
ꢁ
ꢂ
ꢃ
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Chapter 2. Learning the basics
System status indicators----------------------------------------------------------
These indicators inform you of the computer status.
Num lock indicator
ꢀ
ꢁ
ꢂ
ꢃ
ꢄ
ꢅ
Hard disk drive indicator
Caps lock indicator
b
a
Power status indicator
Battery status indicator
c
Wireless communication
indicator
Touchpad indicator
ꢆ
d
e
f
g
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Chapter 2. Learning the basics
Securing your computer -----------------------------------------------------------
This section provides information about how to help protect your
computer from theft and unauthorized use.
„
Attaching a security lock (not supplied)
You can attach a security lock to your computer to help prevent it from
being removed without your permission. For details on installing the
security lock, please refer to the instructions shipped with the security lock
that you have purchased.
slot.
Notes:
•
Before purchasing any security product, verify that it is compatible with this
type of security keyhole.
•
You are responsible for evaluating, selecting, and implementing the locking
devices and security features. Lenovo offers no comment judgement or warranty
regarding the function, quality or performance of locking devices and security
features.
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Chapter 2. Learning the basics
„
Using VeriFace™
VeriFace is a face recognition software which takes a digital snapshot,
extracts key features of your face, and creates a digital map that becomes
the system’s “password”.
If you want to activate VeriFace for the first time, click the VeriFace icon on
the desktop to register your facial image.
Notes:
•
The face registration and verification works best in an environment with steady
and even light.
•
You can determine whether to use this function when you log on the system.
For more details on VeriFace, see the software help.
„
Using passwords
Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen
each time you power on the computer. Enter your password at the prompt.
The computer cannot be used unless you enter the correct password.
Note: This password can be from one to seven alphanumeric characters in any
combination.
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Chapter 2. Learning the basics
For details about how to set the password, see the help to the right of the
screen in BIOS setup utility.
Note: To enter BIOS setup utility, press F2 when the Lenovo logo appears on the
screen while the computer is starting up.
„
Fingerprint reader
With the fingerprint reader, in addition to registering fingerprint
information and using it as a password for Windows operating system or
Web site logon, you can also launch applications quickly and encrypt
private data with your fingerprint to secure your computer.
For more details on fingerprint reader, see the Help file of your software.
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Chapter 3. Using the Internet
As a global network, the Internet connects computers worldwide,
providing services such as e-mailing, information searching, electronic
commerce, Web browsing and entertainment.
You can connect the computer to the Internet in the following ways:
Wired connection: use physical wiring to connect.
Wireless network technology: connect without wiring.
Wired connection ---------------------------------------------------------------------
Wired connections are a reliable and safe way to connect the computer to
the Internet.
Cable
Cable Internet services use a cable modem connected to
the residential cable TV line.
DSL
DSL is a family of related technologies that bring
high-speed network access to homes and small
businesses over ordinary telephone lines.
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Chapter 3. Using the Internet
„
Hardware connection:
Cable
DSL
Telephone line
*
TV cable
Splitter *
*
Splitter *
Cable modem *
DSL modem *
*
*
* Not supplied.
Note: The above diagrams are for reference only. Actual connection method may
vary.
„
Software configuration
Consult your Internet Service Provider (ISP) for details on how to configure
your computer.
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Chapter 3. Using the Internet
Wireless connection--------------------------------------------------------------------
Wireless connections provide mobile access to the Internet, allowing you to
stay online anywhere the wireless signal covers.
Divided by the signal scales, wireless connection to the Internet can be built
based on the following standards.
Wi-Fi
Wi-Fi networks cover a small physical area, like a home,
office, or small group of buildings. An access point is
necessary for the connection.
WiMAX
WiMAX networks connect several Wireless LAN systems
to cover a metropolitan area, providing high-speed
broadband access without the need for cables.
Mobile Broadband
The Mobile Broadband network provides Internet access
to computers, cell phones and other devices over a large
geographic area. Mobile networks are used for data
transmission, and access is usually provided by a mobile
network operator. A Mobile Broadband SIM card is
necessary for the connection.
Note: Your computer may not support all wireless connection methods.
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Chapter 3. Using the Internet
„
Using Wi-Fi/WiMax (Select models only)
Enabling wireless connection
To enable wireless communications, do the following:
1
2
Slide the integrated wireless device switch to
.
Press Fn + F5 to make configuration.
Hardware connection
Access point *
Wi-Fi/WiMax network
* Not supplied
Software configuration
Consult your Internet Service Provider (ISP) and search Windows Help and
Support Center for details on how to configure your computer.
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Chapter 3. Using the Internet
„
Using Mobile Broadband (Select models only)
Before getting started with Mobile Broadband, you first need to choose a
mobile network operator and make sure you are in the coverage area of the
network. After that, you also need:
• To activate the Mobile Broadband service through your local mobile
network operator. You will get a Subscriber Identity Module (SIM) card
after activation. For instructions on inserting the SIM card, refer to
Notes:
•
Various standards are in use by mobile operators to provide Mobile Broadband
services. The Lenovo Mobile Broadband module may support one or more of the
following standards:
ƒ
ƒ
ƒ
ƒ
ƒ
GSM (Global System for Mobile Communications)
TD-SCDMA (Time Division-Synchronous Code Division Multiple Access)
SCDMA (Synchronous Code Division Multiple Access)
EV-DO (Evolution Data Optimized)
HSPA (High Speed Packet Access)
•
•
Mobile Broadband is a subscription service. Refer to your local mobile network
operator for availability, cost and other information.
A SIM card is a type of smart card used by mobile network operators to identify
their service subscribers on the mobile network. You will get the SIM card from
your mobile network operator after you have activated the Mobile Broadband
service.
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Chapter 3. Using the Internet
• A connection management utility to connect/disconnect to your Mobile
Broadband network.
Note: In general, your mobile service provider provides this utility.
Inserting the SIM card
To insert the SIM card:
1
Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
2
3
4
Close the computer display and turn it over.
Remove the battery.
Insert the SIM card in the card slot as shown in the illustration.
Note: Inserting the SIM card in the wrong direction may damage the SIM card slot.
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Chapter 3. Using the Internet
Notched Corner
5
Put the battery back in place. Turn the computer over and reconnect
the cables.
Removing the SIM card
To remove the SIM card:
1
Turn off the computer, then disconnect the AC adapter and all cables
from the computer.
2
3
Close the computer display and turn it over.
Remove the battery.
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Chapter 3. Using the Internet
4
Push the SIM card in until you hear a click.
5
6
Gently pull the SIM card out of the card slot.
Put the battery back in place. Turn the computer over and reconnect
the cables.
Note: Never insert or remove the SIM card while the computer is on. Doing so may
cause permanent damage to the SIM card as well as the SIM card reader.
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Chapter 4. OneKey Rescue system
OneKey Rescue system ------------------------------------------------------
„
Introduction
The Lenovo OneKey Rescue system is an easy-to-use application that can
be used to back up the data on your system partition (C drive) for easy
restore when required. You can run Lenovo OneKey Recovery under the
Windows operating system, and the OneKey Rescue system without
starting the Windows operating system.
Attention:
ꢁ
In order to utilize the features of the OneKey Rescue system, your hard
disk already includes a hidden partition by default to store the system
image file and OneKey Rescue system program files. This default partition
is hidden for security reasons and is the reason the available disk space is
less than it claims. The exact available hard disk space depends on the file
size of the mirror image file (based on the size of operating system and
pre-installed software).
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Chapter 4. OneKey Rescue system
„
Using Lenovo OneKey Recovery (Within Windows operating
system)
In Windows operating system, double click the OneKey Recovery system
Icon on the desktop to launch Lenovo OneKey Recovery.
Within the program, you can back up the system partition on the hard disk
drive, other storage devices, or by creating recovery discs.
Notes:
•
•
•
The backup process and creation of recovery discs may take some time, connect
the AC adapter and battery pack to your computer.
After the recovery discs are burned, please number them so that you can use
them in the correct order.
Computers without an integrated optical drive support the creation of recovery
discs; however an appropriate external optical drive is needed to physically
create the recovery discs.
For more instructions, see the help file of Lenovo OneKey
Recovery.
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Chapter 4. OneKey Rescue system
„
Using Lenovo OneKey Rescue system (Without Windows
operating system)
In the event that the operating system cannot be loaded, follow the steps
below to access OneKey Rescue system.
• Shut down your computer.
• Press the
key to launch OneKey Rescue system.
Within the program, you can choose to restore your system partition to the
original factory status, or to a previously generated backup.
Note: The recovery process is irreversible. Make sure to back up any critical data
before using the recovery feature.
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Chapter 5. Troubleshooting
Frequently Asked Questions -------------------------------------------------
This section lists frequently asked questions and tell where you can find detailed
answers. For details about each publication included in the package with your
computer, see Lenovo IdeaPad U455 Setup Poster.
What safety precautions should I follow when using my computer?
How can I prevent problems with my computer?
See “Appendix B. Use and care information” on page 69 of this guide.
More tips can be found in Chapter 1 and 2.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com.
I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.
guide.
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Chapter 5. Troubleshooting
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
How can I contact the customer support center?
See “Appendix A. Getting help and service” on page 64 of this guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix C. Lenovo limited
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. If your computer
is pre-installed with an operating system, Lenovo provides all the
drivers you need in your hard disk.
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Chapter 5. Troubleshooting
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1
2
Close other applications, then restart the backup process.
Check if the destination media is damaged, try to select another path
and then try again.
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from
the store. If there is critical data on your current partition, back it up
before you run this recovery feature.
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Chapter 5. Troubleshooting
Troubleshooting-----------------------------------------------------------------------------
If you do not find your problem here, see Chapter 2. The following section only
describes problems that might negate the need to refer to the more
comprehensive information in Chapter 2.
Display problems
When I turn on the
computer, nothing appears
on the screen.
•
If the screen is blank, make sure that:
- The battery is installed correctly.
- The AC adapter is connected to the computer and
the power cord is plugged into a working electrical
outlet.
- The computer power is on. (Press the power
button again for confirmation.)
- The memory is installed correctly.
•
•
If these items are properly set, and the screen
remains blank, have the computer serviced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
Restore backed-up files to your Windows
environment or the entire contents of your hard disk
to the original factory contents using OneKey
Recovery. If you still see only the cursor on the
screen, have the computer serviced.
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Chapter 5. Troubleshooting
My screen goes blank while
the computer is on.
•
Your screen saver or power management may be
enabled. Do one of the following to exit from the
screen saver or to resume from sleep or hibernation
mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press Fn+F2 to confirm whether the LCD screen
has been turned off.
Problems with GPU switching
The system does not
respond when I slide the
GPU switch.
•
•
•
Make sure switchable graphics feature is enabled in
BIOS setup utility.
Make sure the driver for switchable graphics is
properly installed.
Make sure you are under Windows operating system
when sliding the GPU switch.
When I slide the GPU
switch, a warning dialog
box pops up.
•
•
Close all running applications and try again. If you
are performing GPU switch while a game
application is running, quit the game and try again.
If this happens when your computer is connected
with an external display and the external display is
active, switch the display device back to the LCD
screen on your computer and then try again.
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Chapter 5. Troubleshooting
A Password problem
I forgot my password.
•
•
If you forget your user password, you must take
your computer to a Lenovo authorized servicer or a
marketing representative to have the password
changed.
If you forget your HDD password, a Lenovo
authorized servicer cannot reset your password or
recover data from the hard disk. You must take your
computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee will
be charged for parts and service.
•
If you forget your administrator password, a Lenovo
authorized servicer cannot reset your password. You
must take your computer to a Lenovo authorized
servicer or a marketing representative to have the
system board replaced. Proof of purchase is
required, and a fee will be charged for parts and
service.
Keyboard problems
A number appears when
you enter a letter.
•
The numeric lock function is on. To disable it, press
Fn + F8.
Sleep or hibernation problems
The computer enters sleep
mode unexpectedly.
•
If the processor overheats, the computer automatically
enters sleep mode to allow the computer to cool and to
protect the processor and other internal components.
Check the settings for sleep mode.
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Chapter 5. Troubleshooting
The computer enters sleep
mode immediately after
Power-on self-test (POST).
•
Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable
Note: If the battery is charged and the temperature is within range, have the computer
serviced.
The critical low-battery error
message appears, and the
computer immediately turns
off.
•
The battery power is getting low. Connect the AC
adapter to the computer, or replace the battery with
a fully charged one.
The computer does not
return from sleep mode and
does not work.
•
If the computer does not return from sleep mode, it
may have entered hibernation mode automatically
because the battery is depleted. Check the power
indicator.
•
•
If your computer is in sleep mode, connect the AC
adapter to the computer, then press any key or the
power button.
If your computer is in hibernation mode or power-off
state, connect the AC adapter to the computer, then
press the power button to resume operation.
Note: If the system still does not return from sleep mode, your system has stopped
responding, and you cannot turn off the computer, reset the computer. However,
unsaved data may be lost. To reset the computer, press and hold the power
button for 4 seconds or more. If the computer is still not reset, remove the AC
adapter and the battery.
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Chapter 5. Troubleshooting
Computer screen problems
The screen is blank.
•
Do the following:
- If you are using the AC adapter, or using the
battery, and the battery status indicator is on, press
Fn + to make the screen brighter.
Ė
- If the power indicator is blinking, press the power
button to resume from the sleep mode.
- If the problem persists, follow the solution in the
following problem “The screen is unreadable or
distorted.”
- Press Fn+F2 to confirm whether the LCD screen
has been turned off.
The screen is unreadable or
distorted.
•
Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are
correctly set.
- The monitor type is correct.
Incorrect characters appear
on the screen.
•
•
Did you install the operating system or application
program correctly? If they are installed and
configured correctly, have the computer serviced.
Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up.
Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers is selected as a playback device.
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Chapter 5. Troubleshooting
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
•
Discharge and recharge the battery.
Your computer operates
after the battery status
indicator shows empty.
The operating time for a
fully charged battery is
short.
•
•
•
The computer does not
operate with a fully charged
battery.
The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector, then turn on the computer again.
The battery does not
charge.
A hard disk drive problem
The hard disk drive does
not work.
•
•
In the Boot menu in BIOS setup utility, make sure
that the hard disk drive is included in the Boot
Device Priority correctly.
A startup problem
The Microsoft® Windows
operating system does not
start.
Use the OneKey Rescue system to help solve or
identify your problem. For details on the OneKey
Rescue system, see “Chapter 4. OneKey Rescue
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Chapter 5. Troubleshooting
OneKey Rescue system problems
Backup cannot be made.
•
•
You are not currently using a Windows operating
system.
There is not enough space to store the backed up
data. You will need to free more hard disk space on
your system partition (C drive).
Fail to restore system
partition to factory default.
•
•
The system partition, such as the partition size or the
drive capacity of C, has been modified.
Other problems
The computer does not
respond.
To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still does
not respond, remove the AC adapter and the battery.
•
•
Your computer might lock when it enters sleep mode
during a communication operation.
The computer does not
start from the desired
device.
See the Boot menu of BIOS setup utility. Make sure
that Boot Device Priority in BIOS setup utility is set
so that the computer starts from the device you
want.
•
•
Also make sure that the device from which the
computer starts is enabled. In the Boot menu in BIOS
setup utility, make sure that the device is included in
the Boot Device Priority list.
Press F12 when the Lenovo logo appears on the
screen while the computer is starting up to select the
device you want the computer starts from.
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Chapter 5. Troubleshooting
The connected external
device does not work.
•
•
Do not connect or disconnect any external device
cables other than Plug and Play (PnP) device while
the computer power is on; otherwise, you might
damage your computer.
When using a high power consumption external
devices such as an external USB optical disk drive,
use external device power adapter. Otherwise, the
device may not be recognized, or system shut down
may result.
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Chapter 6. Upgrading and replacing devices
Replacing the battery -----------------------------------------------------------
Note: Use only the battery provided by Lenovo. Any other battery could ignite or
explode.
To replace the battery, do the following:
1
Turn off the computer, or enter hibernation mode. Disconnect the AC
adapter and all cables from the computer.
2
Close the computer display, and turn the computer over.
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Chapter 6. Upgrading and replacing devices
3
Unlock the manual battery latch . Holding the spring-loaded battery
ꢀ
latch in the unlocked position , remove the battery pack in the
ꢁ
direction shown by the arrow
.
ꢂ
b
c
a
4
5
6
Install a fully charged battery.
Slide the manual battery latch to the locked position.
Turn the computer over again. Connect the AC adapter and the cables
to the computer again.
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Chapter 6. Upgrading and replacing devices
Replacing the hard disk drive ---------------------------------------
You can increase the storage capacity of your computer by replacing the
hard disk drive with one of greater capacity. You can purchase a new hard
disk drive from your reseller or Lenovo marketing representative.
Notes:
•
Replace the hard disk drive only if you upgrade it or have it repaired. The
connectors and bay of the hard disk drive were not designed for frequent
changes, or drive swapping.
•
The preinstalled softwares are not included on an optional hard disk drive.
Handling a hard disk drive
•
Do not drop the drive or subject it to physical shocks. Put the drive on a
material, such as soft cloth, that absorbs the physical shock.
•
•
Do not apply pressure to the cover of the drive.
Do not touch the connector.
The drive is very sensitive. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before removing the hard disk
drive, make a backup copy of all the information on the hard disk, and then
turn the computer off. Never remove the drive while the system is
operating, in sleep mode, or in hibernation mode.
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Chapter 6. Upgrading and replacing devices
To replace the hard disk drive, do the following:
1
Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
2
3
4
Close the computer display, and then turn the computer over.
Remove the battery pack.
Remove the Hard disk drive compartment cover.
a. Loosen the screws that secure the compartment cover
.
ꢀ
b. Remove the compartment cover
.
ꢁ
a
b
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Chapter 6. Upgrading and replacing devices
Pull the tab in the direction shown by arrow.
5
b
a
6
7
Take out the hard disk drive secured in a metal frame.
Remove the screws and detach the metal frame from the hard disk
drive.
8
9
Attach the metal frame to a new hard disk drive and tighten the
screws.
Put the hard disk drive gently into the hard disk drive bay with the tab
facing upwards and the connectors facing each other; then push it
firmly into space.
0
A
After aligning the attachment clips with their matching gaps, reinstall
the compartment cover.
Tighten the screws.
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Chapter 6. Upgrading and replacing devices
B
C
Reinstall the battery pack.
Turn the computer over again. Connect the AC adapter and the cables
to the computer again.
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Chapter 6. Upgrading and replacing devices
Replacing memory ------------------------------------------------------------------
You can increase the amount of memory in your computer by installing a
double data rate (DDR2) small outline dual inline memory module
(SDRAM)-available as an option-in the memory slot of your computer.
SDRAMs are available in various capacities.
Note: Use only the memory types supported by your computer. If you incorrectly
install optional memory, or install an unsupported memory type, a warning
beep will sound when you try to start the computer.
To install an SDRAM, do the following:
1
Touch a metal table or a grounded metal object to reduce any static
electricity in your body, which could damage the SDRAM. Do not
touch the contact edge of the SDRAM.
2
Turn off the computer. Disconnect the AC adapter and all cables from
the computer.
3
4
Close the computer display, and turn the computer over.
Remove the battery.
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Chapter 6. Upgrading and replacing devices
5
Remove the Memory compartment cover.
a. Loosen the screws that secure the compartment cover
.
ꢀ
b. Remove the compartment cover
.
ꢁ
a
b
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Chapter 6. Upgrading and replacing devices
6
If two SDRAMs are already installed in the memory slot, remove one
of them to make room for the new one by pressing out on the latches
on both edges of the socket at the same time. Be sure to save the old
SDRAM for future use.
b
a
a
a
a
b
7
8
Insert the notched end of the DIMM into the socket.
Press the DIMM firmly, and pivot it until it snaps into place. Make sure
that it is firmly fixed in the slot and does not move easily.
After aligning the attachment clips with their matching gaps, reinstall
the compartment cover.
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Chapter 6. Upgrading and replacing devices
9
0
A
Tighten the screws.
Reinstall the battery.
Turn the computer over, and reconnect the AC adapter and the
cables to the computer.
To make sure that the SDRAM is installed correctly, do as follows:
1
2
Turn the computer on.
Hold F2 during startup. The BIOS setup utility screen opens. The
System Memory item shows the total amount of memory installed in
your computer.
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Chapter 6. Upgrading and replacing devices
The following table provides a list of CRUs (Customer Replaceable Units)
for your computer, and informs you of where to find replacement
instructions.
Setup Poster
User Guide
AC adapter
O
O
O
Power cord for AC adapter
Battery
O
O
O
O
Bottom access doors
Hard disk drive
Memory
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Appendix A. Getting help and service
If you need help, service, technical assistance, or just want more
information about Lenovo computers, you will find a wide variety of
sources available from Lenovo to assist you. This section contains
information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers
Up and Running technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preinstalled Microsoft Windows
product.
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Appendix A. Getting help and service
Getting help on the Web -----------------------------------------------------------
The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com.
You can find support information for your Lenovo IdeaPad™ computer at
http://consumersupport.lenovo.com. Research this Web site to learn how
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.
Calling the customer support center ------------------------------------
If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the customer support center. The following services are available
during the warranty period:
• Problem determination - Trained personnel are available to assist you
with determining if you have a hardware problem and deciding what
action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.
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Appendix A. Getting help and service
• Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.
The following items are not covered:
• Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of application programs
To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain warranty
service.
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Appendix A. Getting help and service
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:
• Machine Type and Model
• Serial number of your computer and your proof of purchase
• Description of the problem
• Hardware and software configuration information for your system
Note: For the latest list of customer support center telephone numbers and hours of
operation, visit the Support Web site at http://consumersupport.lenovo.com.
If the number for your country or region is not listed, contact your Lenovo
reseller or Lenovo marketing representative.
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Appendix A. Getting help and service
Getting help around the world ----------------------------------------------
If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com.
Lenovo warranty service telephone numbers -------------
Warranty Service Telephone Numbers
A list of warranty service telephone numbers is available at
www.lenovo.com/support/phone. For the latest warranty service number
in a country or region, please contact Lenovo, or your reseller in your
country or region.
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Appendix B. Use and care information
Caring for your computer --------------------------------------------------------
Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.
„
Be careful about where and how you work.
• Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.
• Store packing materials safely out of the reach of children to prevent the
risk of suffocation from plastic bags.
• Keep your computer away from magnets, activated cellular phones,
electrical appliances, or speakers (within 13 cm or 5 in).
• Avoid subjecting your computer to extreme temperatures (below 5°C/
41°F or above 35°C/95°F).
• Some appliances, such as certain portable desktop fans or air purifiers,
can produce negative ions. If a computer is close to such an appliance,
and is exposed for an extended time to air containing negative ions, it
may become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the
computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a
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Appendix B. Use and care information
discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.
Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit,
however, can increase the risk of ESD. Therefore, when using the
computer close to an appliance that can produce negative ions, give
special attention to the following:
- Avoid directly exposing your computer to the air from an appliance
that can produce negative ions.
- Keep your computer and peripherals as far as possible from such an
appliance.
- Wherever possible, ground your computer to facilitate safe
electrostatic discharge.
„
Notice of static-electricity
When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:
- Limit your movement. Movement can cause static electricity to build
up around you.
- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.
- Prevent others from touching components.
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Appendix B. Use and care information
- When you install a static-sensitive option or CRU, touch the static-
protective package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
- Whenever possible, remove the static-sensitive part from the static-
protective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a
smooth, level surface and place the part on it.
- Do not place the part on the computer cover or other metal surface.
„
„
Be gentle with your computer
• Avoid placing any objects (including paper) between the display and the
keyboard or under the keyboard.
• Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy
objects on your computer, display, or external devices.
• Avoid turning the display beyond 130°.
Carry your computer properly
• Before moving your computer, be sure to remove any media, turn off
attached devices, and disconnect cords and cables.
• Be sure your computer is in sleep or hibernation mode, or turned off,
before moving it. This will prevent damage to the hard disk drive and
data loss.
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Appendix B. Use and care information
• When picking up your open computer, hold it by the bottom. Do not
pick up or hold your computer by the display.
• Use a quality carrying case that provides adequate cushion and
protection. Do not pack your computer in a tightly packed suitcase or
bag.
„
For outdoor use
• Backup your critical data before you take your computer outdoors.
• Ensure that the battery is full.
• Be sure to turn off the power and close the LCD well.
• When you leave the computer in your car, place it on the back seat to
avoid being insolated.
• Carry the AC adapter and power cord with the computer.
„
Handle storage media and drives properly
• If your computer comes with an optical drive, do not touch the surface of
a disc or the lens on the tray.
• Wait until you hear the CD or DVD click into the center pivot of an
optical drive before closing the tray.
• When installing your hard disk, follow the instructions shipped with
your hardware, and apply pressure only where needed on the device.
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Appendix B. Use and care information
„
Data safety
• Do not delete unknown files or change the name of files or directories
that were not created by you; otherwise, your computer software might
fail to work.
• Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.
• It is your responsibility to ensure that you have adequate protection in
the form of firewalls, antivirus software, and anti-spyware software and
keep this software up to date.
„
„
Take care in setting passwords
• Remember your passwords. If you forget an administrator or hard disk
password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.
Other important tips
• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company's safety standards.
• Your computer might have both an Ethernet connector and a modem
connector. If so, be sure to connect your communication cable to the
correct one, so your connector is not damaged.
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Appendix B. Use and care information
• Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com). This can help authorities return
your computer to you if it is lost or stolen. Registering your computer
also enables Lenovo to notify you about possible technical information
and upgrades.
• Only an authorized Lenovo repair technician should disassemble and
repair your computer.
• Do not modify or tape the latches to keep the display open or closed.
• Take care not to turn your computer over while the AC adapter is
plugged in. This could break the adapter plug.
• Turn off your computer if you are replacing a device, or else verify that
the device is warm- or hot-swappable.
• Before you install any of the following devices, touch a metal table or a
grounded metal object. This action reduces any static electricity from
your body. The static electricity could damage the device.
- ExpressCard
- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, and
Memory Stick Pro card.
- Memory module
• When transferring data to or from a Flash Media Card, such as an SD
card, do not put your computer in sleep or hibernation mode before the
data transfer is complete. To do so might cause damage to your data.
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Appendix B. Use and care information
Accessibility and comfort --------------------------------------------------------
„
Ergonomic information
Working in the virtual office may mean adapting to frequent changes in
your environment. Following some simple rules will make things easier
and bring you the maximum benefits of your computer. Keeping in mind
such basics as good lighting and proper seating, for example, can help you
improve your performance and achieve greater comfort.
Note: This example shows someone in a conventional setting. Even if you work in a
casual, less conventional setting, many of the tips in this section still apply.
Develop good habits, and they will serve you well.
Head and neck in upright
A suitable brightness
avoid glare or reflection
Type softly
Good back support
and seat height
Support the forearms
Parallel to the floor
Flat on the floor
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Appendix B. Use and care information
„
What if you are traveling?
It may not be possible to observe the best ergonomic practices when you
are using your computer while on the move or in a casual setting.
Regardless of the setting, try to observe as many of the tips as possible.
Sitting properly and using adequate lighting, for example, will help you
maintain desirable levels of comfort and performance.
„
Questions about vision?
Your computer’s visual display screen is designed to meet the highest
standards and to provide you with clear, crisp images and large, bright
displays that are easy to see, yet easy on the eyes. Of course, any
concentrated and sustained visual activity can be tiring. If you have
questions on eye fatigue or visual discomfort, consult a vision care
specialist for advice.
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Appendix B. Use and care information
Maintenance ----------------------------------------------------------------------------------
An important part of owning your computer is maintenance. With proper
care, you can avoid common problems. The following sections provide
information that can help you to keep your computer running smoothly.
„
General tips for maintenance
1
Check the capacity of your hard disk drive from time to time. If the
®
hard disk drive gets too full, Windows will slow down and might
produce errors.
2
3
Empty your recycle bin on a regular basis.
Use the Microsoft Disk Defragmenter on your hard disk drive on a
regular basis to improve data seek and read time.
• To free up disk space, uninstall unused application programs.
• Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.
• At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives or
CD-RW/DVD drives are available for most computers.
• Use or schedule System Restore to take a system snapshot periodically.
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Appendix B. Use and care information
Note: Always take a system snapshot before installing new drivers, updating
software, or installing new software.
• Update device drivers and BIOS when needed.
• Profile your machine at http://consumersupport.lenovo.com to keep up
to date with current drivers and revisions.
• Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.
• Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how
you resolved them.
• If you ever need to run a recovery operation on your computer by
OneKey Rescue system, see “Chapter 4. OneKey Rescue system” on
• If required, you can find your country’s customer support center at the
following Web address: http://consumersupport.lenovo.com.
When calling the customer support center, please make sure you have
your machine type, model, and serial number available and the
computer is in front of you. Also, if the machine is producing error
codes, it is helpful to have the error screen on or the message written
down.
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Appendix B. Use and care information
„
Cleaning the cover of your computer
Occasionally clean your computer as follows:
1
Prepare a mixture of a gentle kitchen-use detergent (one that does not
contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.
2
3
4
Absorb the diluted detergent into a sponge.
Squeeze excess liquid from the sponge.
Wipe the cover with the sponge, using a circular motion and taking
care not to let any excess liquid drip.
5
6
7
8
9
Wipe the surface to remove the detergent.
Rinse the sponge with clean running water.
Wipe the cover with the clean sponge.
Wipe the surface again with a dry, soft lint-free cloth.
Wait for the surface to dry completely and remove any cloth fibers
from the computer surface.
Note: Shut down the computer and then disconnect the power cord before cleaning
the computer.
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Appendix B. Use and care information
„
Cleaning your computer keyboard
1
2
Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.
Wipe each keytop surface with the cloth. Wipe the keys one by one; if
you wipe several keys at a time, the cloth may hook onto an adjacent
key and possibly damage it. Make sure that no liquid drips onto or
between the keys.
3
4
Allow to dry.
To remove any crumbs and dust from beneath the keys, you can use a
camera blower with a brush or cool air from a hair drier.
Note: Avoid spraying cleaner directly on the display or the keyboard.
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Appendix B. Use and care information
„
Cleaning your computer display
1
Gently wipe the display with a dry, soft lint-free cloth. If you see a
scratchlike mark on your display, it might be a stain transferred from
the keyboard when the cover was pressed from the outside.
2
3
Wipe or dust the stain gently with a soft, dry cloth.
If the stain remains, moisten a soft, lint-free cloth with water or a 50-50
mixture of isopropyl alcohol and water that does not contain
impurities.
4
5
6
Wring out as much of the liquid as you can.
Wipe the display again; do not let any liquid drip into the computer.
Be sure to dry the display before closing it.
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Appendix C. Lenovo limited warranty
This Lenovo Limited Warranty applies only to Lenovo branded hardware
products you purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty.
„
What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs
you otherwise in writing. The warranty period and type of warranty service
that apply to your product are designated below under the section titled
“Warranty information.“
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES,
SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT
EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT
REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS
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Appendix C. Lenovo limited warranty
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION ON DURATION MAY NOT APPLY TO YOU.
„
How to obtain warranty service
If the product does not function as warranted during the warranty period,
you may obtain warranty service by contacting Lenovo or an approved
service provider. Each of them is referred to as a “Service Provider.” A list of
Service Providers and their telephone numbers is available at
www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for location-specific
information.
„
What your service provider will do to correct problems
When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem
over the telephone, e-mail or through remote assistance. Your Service
Provider may direct you to download and install designated software
updates.
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Appendix C. Lenovo limited warranty
Some problems can be resolved with a replacement part that you can install
yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service
Provider will ship the CRU to you to install.
If your problem cannot be resolved over the telephone or remotely, through
your application of software updates or the installation of a CRU by you,
your Service Provider will arrange for service under the type of warranty
service designated for the product under the section titled “Warranty
information.”
If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.
If your Service Provider determines that it is unable to either repair or replace
your product, your sole remedy is to return the product to your place of
purchase or to Lenovo for a refund of your purchase price.
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Appendix C. Lenovo limited warranty
„
Replacement of a product or part
When the warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided
by Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.
Before your Service Provider replaces a product or part, you agree to:
1
2
3
remove all features, parts, options, alterations, and attachments not
under warranty service;
ensure that the product or part is free of any legal obligations or
restrictions that prevent its replacement; and
obtain authorization from the owner to have your Service Provider
service a product or part if you do not own it.
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Appendix C. Lenovo limited warranty
„
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1
follow the service request procedures that your Service Provider
specifies;
2
3
backup or secure all programs and data contained in the product;
provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4
ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.
„
Use of personal information
If you obtain service under this warranty, Lenovo will store, use and process
information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo will
use this information to perform service under this warranty and to improve
our business relationship with you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any
product recalls or safety issues. In accomplishing these purposes, we may
transfer your information to any country where we do business and may
provide it to entities acting on our behalf. We may also disclose it where
required by law.
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Appendix C. Lenovo limited warranty
„
What this warranty does not cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed
subsequently;
• failure or damage resulting from misuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, or improper maintenance by you;
• damage caused by a non-authorized service provider;
• failure of, or damage caused by, any third party products, including
those that Lenovo may provide or integrate into the Lenovo product at
your request; and
• any technical or other support, such as assistance with “how-to”
questions and those regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on
the product or its parts.
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Appendix C. Lenovo limited warranty
„
Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is: 1) in
your Service Provider’s possession; or 2) in transit in those cases where the
Service Provider is responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data
including confidential, proprietary, or personal data contained in a product.
You should remove and/or backup all such information from the product
prior to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or
other liability, you may be entitled to recover damages from Lenovo. In each
such instance, regardless of the basis of your claim against Lenovo
(including breach, negligence, misrepresentation, or other contract or tort
claim), except and to the extent that liability cannot be waived or limited by
applicable laws, Lenovo shall not be liable for more than the amount of
actual direct damages suffered by you, up to the amount you paid for the
product. This limit does not apply to damages for bodily injury (including
death) and damage to real property or tangible personal property for which
Lenovo is liable under law.
This limit also applies to Lenovo’s suppliers, resellers, and your Service
Provider. It is the maximum amount for which Lenovo, its suppliers, resellers,
and your Service Provider are collectively responsible.
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Appendix C. Lenovo limited warranty
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR
DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS,
BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
„
Dispute resolution
If you acquired the product in Cambodia Indonesia, Philippines, Vietnam
,
or Sri Lanka, disputes arising out of or in connection with this warranty shall
be finally settled by arbitration held in Singapore and this warranty shall be
governed, construed and enforced in accordance with the laws of Singapore,
without regard to conflict of laws. If you acquired the product in India
,
disputes arising out of or in connection with this warranty shall be finally
settled by arbitration held in Bangalore, India. Arbitration in Singapore shall
be held in accordance with the Arbitration Rules of Singapore International
Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall be
held in accordance with the laws of India then in effect. The arbitration award
shall be final and binding on the parties without appeal. Any award shall be
in writing and set forth the findings of fact and the conclusions of law. All
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Appendix C. Lenovo limited warranty
arbitration proceedings, including all documents presented in such
proceedings, shall be conducted in the English language, and the English
language version of this warranty prevails over any other language version in
such proceedings.
„
Other rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL
LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.
„
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware
products purchased in EEA countries may be obtained in any EEA country in
which the product has been announced and made available by Lenovo.
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Appendix C. Lenovo limited warranty
„
Lenovo Turkey address
LENOVO TECHNOLOGY B.V.
TURKIYE ISTANBUL SUBESI
Beybi Giz Plaza, Dereboyu cad., Meydan Sok.,
No:28, Kat:10, Daire 35 Maslak
Posta Kodu: 34398
Tel : 3658900-99
Fax: 2902750
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Appendix C. Lenovo limited warranty
Warranty information ------------------------------------------------------------
Productor
machine
type
Type of
warranty
service
Country or region of
purchase
Warranty
period
Taiwan, Korea
3, 4
India, China (Hong Kong S.A.R.),
China (Macau S.A.R.)
Indonesia, Malaysia, Singapore,
Thailand, Philippines, Vietnam,
South Africa, France, United states
of America, Canada, Mexico,
Brazil, Austria, Belgium, Denmark,
Finland, Germany, Israel, Ireland,
Italy, Netherlands, Norway,
parts and labor - 1 year
battery pack - 1 year
1, 4
Notebook:
20046, 0874
Spain, Sweden, Switzerland, UK,
Lithuania, Latvia, Croatia, Czech
Republic, Egypt, Greece, Hungary,
Romania, Saudi Arabia, UAE
Australia, New Zealand, Japan
1, 3
4
Russia, Ukraine, the republic of
Kazakhstan
parts and labor - 1 year
battery pack - 1 year
parts and labor - 2 years
battery pack - 1 year
Poland, Turkey
1, 4
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Appendix C. Lenovo limited warranty
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your
call, parts availability, and other factors.
„
Types of warranty service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time
upon request. CRUs that are easily installed by you are called Self-service
CRUs, while Optional-service CRUs may require some technical skill and
tools. Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs under one of
the other types of warranty service designated for your product. An
optional service offering may be available for purchase from Lenovo to
have Lenovo install Self-service CRUs for you. You may find a list of CRUs
and their designation in the publication that ships with your product or at
www.lenovo.com/CRUs. The requirement to return a defective CRU, if
any, will be specified in the materials shipped with a replacement CRU.
When return is required: 1) return instructions, a prepaid return shipping
label, and a container will be included with the replacement CRU; and 2)
you may be charged for the replacement CRU if your Service Provider does
not receive the defective CRU within thirty (30) days of your receipt of the
replacement.
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Appendix C. Lenovo limited warranty
2 On-site Service
Under On-Site Service, your Service Provider will either repair or exchange
the product at your location. You must provide a suitable working area to
allow disassembly and reassembly of the Lenovo product. For some
products, certain repairs may require your Service Provider to send the
product to a designated service center.
3 Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or
exchanged at a designated service center, with shipping arranged by your
Service Provider. You are responsible for disconnecting the product. A
shipping container will be provided to you for you to return your product
to a designated service center. A courier will pick up your product and
deliver it to the designated service center. Following its repair or exchange,
the service center will arrange the return delivery of the product to you.
4 Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired
or exchanged at a designated service center, with delivery or shipping
arranged by you. You are responsible to deliver or mail, as your Service
Provider specifies, (prepaid by you unless specified otherwise) the product,
suitably packaged to a designated location. After the product has been
repaired or exchanged, it will be made available for your collection. Failure
to collect the product may result in your Service Provider disposing of the
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Appendix C. Lenovo limited warranty
product as it sees fit. For Mail-in Service, the product will be returned to
you at Lenovo’s expense, unless your Service Provider specifies otherwise.
5 Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product
to your location. You are responsible for its installation and verification of
its operation. The replacement product becomes your property in exchange
for the failed product, which becomes the property of Lenovo. You must
pack the failed product in the shipping carton used to ship the replacement
product and return it to Lenovo. Transportation charges, both ways, are
paid by Lenovo. Failure to use the carton in which the replacement product
was received may result in your responsibility for damage to the failed
product during shipment. You may be charged for the replacement product
if Lenovo does not receive the failed product within thirty (30) days of your
receipt of the replacement product.
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Appendix D. Customer replaceable units (CRUs)
Customer Replaceable Units (CRUs) are computer parts that can be
upgraded or replaced by the customer. There are two types of CRUs:
internal and external. External CRUs are easy to install, whereas internal
CRUs require some technical skills and in some cases might require tools
such as a screwdriver. However, both internal and external CRUs are safe
for removal by the customer.
Customers are responsible for replacing all external CRUs. Internal CRUs
can be removed and installed by customers or by a Lenovo service
technician during the warranty period.
Your computer contains the following types of external CRUs:
• External CRUs (pluggable): These CRUs unplug from the computer.
Examples of these types of CRUs include the AC adapter and power
cord.
• External CRUs with latches: These CRUs include a latch to help you
remove and replace the part. Examples of these types of CRUs include
the notebook main battery and a hard-disk drive.
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Appendix D. Customer replaceable units (CRUs)
Your computer contains the following types of internal CRUs:
• Internal CRUs (located behind an access panel): These CRUs are
isolated parts within the computer that are concealed by an access panel
that is typically secured by either one or two screws. Once the access
panel is removed, only the specific CRU is visible. Examples of these
types of CRUs include memory modules and hard disk drives.
• Internal CRUs (located within the product): These CRUs are accessible
only by opening the computer’s outer case. Examples of these CRUs
include PCI Express Mini Cards and the integrated keyboard.
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Appendix E. Notices
Notices ----------------------------------------------------------------------------------------------
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area.
Any reference to a Lenovo product, program, or service is not intended to
state or imply that only that Lenovo product, program, or service may be
used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation
of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject
matter described in this document. The furnishing of this document does
not give you any license to these patents. You can send license inquiries, in
writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
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Appendix E. Notices
express or implied warranties in certain transactions, therefore, this
statement may not apply to you.
This information could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. Lenovo
may make improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in
implantation or other life support applications where malfunction may
result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or
warranties. Nothing in this document shall operate as an express or
implied license or indemnity under the intellectual property rights of
Lenovo or third parties. All information contained in this document was
obtained in specific environments and is presented as an illustration. The
result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any
way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of
those Web sites. The materials at those Web sites are not part of the materials
for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating
environments may vary significantly. Some measurements may have been
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Appendix E. Notices
made on development-level systems and there is no guarantee that these
measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should
verify the applicable data for their specific environment.
The software interface and hardware configuration described in all the
manuals included with your computer may not match the actual
configuration of the computer you purchased.
„
Export classification notice
This product is subject to the United States Export Administration
Regulations (EAR) and has an Export Classification Control Number
(ECCN) of 4A994.b. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
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Appendix E. Notices
ENERGY STAR model information -----------------------------
®
ENERGY STAR is a joint program of the U.S. Environmental Protection
Agency and the U.S. Department of Energy aimed at saving money and
protecting the environment through energy efficient products and practices.
Lenovo® is proud to offer our customers products with an ENERGY STAR
compliant designation. Lenovo computers of the following machine types, if
the ENERGY STAR mark is affixed, have been designed and tested to
conform to the ENERGY STAR 5.0 program requirements for computers.
• 20046
• 0874
By using ENERGY STAR compliant products and taking advantage of the
power-management features of your computer, you reduce the consumption
of electricity. Reduced electrical consumption contributes to potential
financial savings, a cleaner environment, and the reduction of greenhouse
gas emissions.
For more information about ENERGY STAR, visit
http://www.energystar.gov.
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Appendix E. Notices
Lenovo encourages you to make efficient use of energy an integral part of
your day-to-day operations. To help in this endeavor, Lenovo has preset the
following power-management features to take effect when your computer
has been inactive for a specified duration:
Table 1. ENERGY STAR power-management features, by operating system
®
Windows
7
Power plan: Energy Star
•Turn off the display: After 10 minutes
•Put the computer to sleep: After 25 minutes
•Advanced power settings:
- Turn off hard disks: After 20 minutes
- Hibernate: After 1 hour
To awaken your computer from a Sleep mode, press any key on your
keyboard. For more information about these settings, refer to your Windows
Help and Support information system.
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Appendix E. Notices
Wireless related information ------------------------------------------
„
Wireless interoperability
Wireless LAN PCI Express Mini Card is designed to be interoperable with
any wireless LAN product that is based on Direct Sequence Spread
Spectrum (DSSS), Complementary Code Keying (CCK), and/or
Orthogonal Frequency Division Multiplexing (OFDM) radio technology,
and is compliant to:
• The IEEE 802.11a/b/g/n Standard on Wireless LANs, as defined and
approved by the Institute of Electrical and Electronics Engineers.
• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi
Alliance.
Bluetooth Daughter Card is designed to be interoperable with any Bluetooth
product that is compliant to Bluetooth Specification 2.1 + EDR as defined by the
Bluetooth SIG. Following profiles are supported by Bluetooth Daughter Card:
• Generic Access
• Service Discovery
• Serial Port
• Dial-up Networking
• FAX
• LAN Access using PPP
• Personal Area Network
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Appendix E. Notices
• Generic Object Exchange
• Generic Object Push
• File Transfer
• Synchronization
• Audio Gateway
• Headset
• Printer
• Human Interface Devices (Keyboard/Mouse)
• Basic Image
• Handsfree
• AV
„
Usage environment and your health
Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit
radio frequency electromagnetic energy like other radio devices. However,
the level of energy emitted is far much less than the electromagnetic energy
emitted by wireless devices like for example mobile phones.
Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth
Daughter Card operate within the guidelines found in radio frequency
safety standards and recommendations, Lenovo believes the integrated
wireless cards are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
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Appendix E. Notices
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situation or environment, the use of wireless LAN PCI Express
Mini Card or Bluetooth Daughter Card may be restricted by the proprietor
of the building or responsible representatives of the organization. These
situations may for example include:
• Using the integrated wireless cards on board of airplanes, or in hospitals
• In any other environment where the risk of interference to other devices
or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization (e.g. airport or hospital), you are encouraged to
ask for authorization to use wireless LAN PCI Express Mini Card or
Bluetooth Daughter Card prior to turning on the computer.
„
Safety information related to Mobile Broadband
1
Do not use the Mobile Broadband feature on your computer in highly
flammable areas (e.g. gas station) or near blasting. Though it is rare,
the Mobile Broadband module, like other cellular network devices,
could generate a spark.
2
Avoid using Mobile Broadband feature outdoors during a
thunderstorm.
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Appendix E. Notices
3
Use of mobile devices on board aircraft is explicitly prohibited by
many airlines companies, especially during take-off and landing. The
built-in Mobile Broadband module on your computer is a low-power
radio transceiver. When it is turned on, it intermittently receives and
transmits radio frequency (RF) energy which could cause interference
with the operation of the airplane communication or navigation
system. Refer to rules or regulations of your airline company for
Mobile Broadband use. Never enable Mobile Broadband feature on
your computer unless you are explicitly permitted to do so.
4
5
Follow restrictions when using your computer in hospitals. Some
equipments in hospitals are sophisticated and are susceptible to
electromagnetic interference. Do not enable Mobile Broadband feature
near medical equipment without requesting permission.
The Mobile Broadband communication may affect the operation of
implanted cardiac pacemakers and other medically implanted
equipment. Patients with cardiac pacemakers should be well aware
that use of Mobile Broadband feature on this computer may cause the
implanted device to malfunction. If patients have any doubt that there
is interference taking place, immediately disable the wireless radio on
the computer and contact the doctor for more information.
6
The Mobile Broadband module embedded in your computer does not
support voice calls, hence their use for essential communications is not
possible. Therefore you should never rely upon the device for essential
communications.
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Appendix E. Notices
Electronic emissions notices ------------------------------------------------
The following information refers to Lenovo IdeaPad U455, machine type
20046 0874.
„
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, used, and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee the interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in
order to meet FCC emission limits. Proper cables and connectors are
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Appendix E. Notices
available from Lenovo authorized dealers. Lenovo is not responsible for
any radio or television interference caused by using other than
recommended cables or connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or modifications
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Telephone: (919) 294-5900
„
Industry Canada Class B Emission Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
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Appendix E. Notices
„
„
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
German Class B Compliance Statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen
Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie
2004/108/EG (früher 89/336/EWG) zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den
EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern
beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur
von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der
Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo
verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
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Appendix E. Notices
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit
von Betriebsmittein
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische
Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die
elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung
der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der
Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG),
für Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen
EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für
die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022
Klasse B.
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Appendix E. Notices
„
European Union Compliance Statement Class B Compliance
European Union - Compliance to the Electromagnetic Compatibility
Directive
This product is in conformity with the protection requirements of EU
Council Directive 2004/108/EC on the approximation of the laws of the
Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements
resulting from a non-recommended modification of the product, including
the installation of option cards from other manufacturers.
This product has been tested and found to comply with the limits for Class
B Information Technology Equipment according to European Standard EN
55022. The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with
licensed communication devices.
Properly shielded and grounded cables and connectors must be used in
order to reduce the potential for causing interference to radio and TV
communications and to other electrical or electronic equipment. Such
cables and connectors are available from Lenovo authorized dealers.
Lenovo cannot accept responsibility for any interference caused by using
other than recommended cables and connectors.
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Appendix E. Notices
„
Lenovo Product Service Information
„
Japanese VCCI Class B Statement
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Appendix E. Notices
„
Japan Compliance Statement for Power line Harmonics
A statement of compliance to the IEC 61000-3-2 harmonics standard is
required for all products connecting to the power mains and rated less than
20A per phase.
„
Korea Class B
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Appendix E. Notices
WEEE and recycling statements -----------------------------------------
„
General recycling statement
Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo
offers a variety of programs and services to assist equipment owners in
recycling their IT products. Information on product recycling offerings can
be found on Lenovo’s Internet site at
http://www.lenovo.com/lenovo/environment/recycling/
Turkish statement of compliance -------------------------------
The Lenovo product meets the requirements of the Republic of Turkey
Directive on the Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment (EEE).
Türkiye EEE Yönetmeliğine Uygunluk Beyanı ------------
Bu Lenovo ürünü, T.C. Çevre ve Orman Bakanlığı’nın “Elektrik ve Elektronik
Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair
Yönetmelik (EEE)” direktiflerine uygundur.
EEE Yönetmeliğine Uygundur.
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Appendix E. Notices
EU WEEE statements --------------------------------------------------------------
The Waste Electrical and Electronic Equipment (WEEE) mark applies only
to countries within the European Union (EU) and Norway. Appliances are
labeled in accordance with European Directive 2002/96/EC concerning
waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances
as applicable throughout the European Union. This label is applied to
various products to indicate that the product is not to be thrown away, but
rather reclaimed upon end of life per this Directive.
Users of electrical and electronic equipment (EEE) with the WEEE marking
per Annex IV of the WEEE Directive must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to
them for the return, recycle, recovery of WEEE and minimize any potential
effects of EEE on the environment and human health due to the presence of
hazardous substances. For additional WEEE information go to:
http://www.lenovo.com/lenovo/environment/recycling/
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Appendix E. Notices
Japan recycling statements ----------------------------------------------
„
Collecting and Recycling a Disused Lenovo Computer or
Monitor
If you are a company employee and need to dispose of a Lenovo computer
or monitor that is the property of the company, you must do so in
accordance with the Law for Promotion of Effective Utilization of
Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal
contractor certified by a local government. In accordance with the Law for
Promotion of Effective Utilization of Resources, Lenovo Japan provides,
through its PC Collecting and Recycling Services, for the collecting, reuse,
and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/pcrecycle
http://www.ibm.com/jp/pc/service/recycle/pcrecycle
Pursuant to the Law for Promotion of Effective Utilization of Resources, the
collecting and recycling of home-used computers and monitors by the
manufacturer was begun on October 1, 2003. This service is provided free
of charge for home-used computers sold after October 1, 2003. For details,
visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/personal
http://www.ibm.com/jp/pc/service/recycle/personal
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Appendix E. Notices
„
„
Disposing of a Lenovo Computer Components
Some Lenovo computer products sold in Japan may have components that
contain heavy metals or other environmental sensitive substances. To
properly dispose of disused components, such as a printed circuit board or
drive, use the methods described above for collecting and recycling a
disused computer or monitor.
Disposing a Disused Battery Pack from Lenovo Notebook
Computers
Your Lenovo notebook computer has a lithium ion battery pack or a nickel
metal hydride battery pack. If you are a company employee who uses a
Lenovo notebook computer and need to dispose of a battery pack, contact
the proper person in Lenovo sales, service, or marketing, and follow that
person’s instructions. You also can refer to the instructions at
www.ibm.com/jp/pc/environment/recycle/battery
http://www.ibm.com/jp/pc/environment/recycle/battery
If you use a Lenovo notebook computer at home and need to dispose of a
battery pack, you must comply with local ordinances and regulations. You
also can refer to the instructions at
www.ibm.com/jp/pc/environment/recycle/battery
http://www.ibm.com/jp/pc/environment/recycle/battery
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Appendix E. Notices
Notice for users in the U.S.A. -----------------------------------------------
California Perchlorate Information:
Products containing CR (manganese dioxide) lithium coin cell batteries
may contain perchlorate.
Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
Notice on deleting data from your hard disk----------------
As computers spread into every corner of life, they process more and more
information. The data on your computer, some of it sensitive, is stored on a
storage device called the hard disk. Before you dispose of, sell, or hand
over your computer, you need to delete that data.
Handing your computer over to someone else without deleting the loaded
software, such as operating systems and application software, may even
violate License Agreements. You are advised to check the terms and
conditions of those Agreements.
Deleting the data from the hard disk is not easy.
There are methods that seem to delete the data:
• Move the data to the recycle bin, and then choose the Empty recycle bin
command.
• Use the Delete command.
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Appendix E. Notices
• Format your hard disk, using the software for initializing it.
• Using the preinstalled recovery program, bring the hard disk back to
factory-ship state.
These operations, however, only change the file allocation of the data; they
do not delete the data itself. In other words, the data retrieval processing is
disabled under an operating system such as Windows. The data is still
there, even though it seems to be lost. Thus, it is sometimes possible to read
the data by use of special software for data recovery. There is a risk that
people of bad faith may read and misuse the critical data on hard disks for
unexpected purposes.
To prevent the leakage of data, it becomes very important that you take
responsibility for deleting all the data from the hard disk when you dispose
of, sell, or hand over your computer. You can destroy the data physically by
smashing the hard disk with a hammer, or magnetically by means of strong
magnetic power, thus making the data unreadable. But we recommend that
you make use of the software (payware) or service (pay service) specifically
developed for the purpose.
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Appendix F. Features and Specifications
Model Name: IdeaPad U455
Machine Type 20046/0874
Note: The following specifications may contain technical inaccuracies or typographical
errors. Lenovo reserves the right to improve and/or change specifications at any
time without notice.
Form Factor
Size
Appr. 338mm x 237mm,
Depth: 4cell 24mm-25.3mm
8cell 24mm-31.1mm
Weight
4cell 1.8KG
8cell 1.98KG
System
CPU
AMD Ultrathin conesus processors
DDR2 SDRAM
Memory
LCD
14.0" HD LCD
HDD
2.5" HDD/SSD
Keyboard
Integrated Camera
Battery
6-row Lenovo Keyboard
1.3M
4cell 38Wh
8cell 76Wh
AC Adapter
40/65W
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Appendix F. Features and Specifications
I/O Ports
USB
USB 2.0 x 3 ports
RJ-45 port
Communication
Audio
Headphone/Mic-In Jack
D-sub port/HDMI port
4 in 1 slot x 1 (MMC/ SD/ MS/ MS PRO)
Video
Memory card slot
Others
Kensington slot
Yes
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Trademarks ------------------------------------------------------------------------------------
Lenovo, Lenovo logo, IdeaPad, VeriFace and OneKey are either registered
trademarks or trademarks of Lenovo in the United States and/or other
countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the
United States, other countries, or both.
Other company, product or service names may be trademarks or service
marks of others.
All other trademarks and registered trademarks are trademarks or
registered trademarks of their respective holders. In this manual, ™ and ®
marks are not specified.
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Index
Problems
L
M
Microphone
N
Notice
S
Storage media
O
T
P
Password
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Index
V
W
Web
Wireless LAN
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If your product is not working correctly,
DO NOT RETURN IT TO THE STORE.
For technical assistance, contact a Lenovo support
specialist 24 hours a day by calling toll free 1-877-4
LENOVO (1-877-453-6686).
Additionally, you can find support information and updates
on the Lenovo Web site located at
http://consumersupport.lenovo.com.
* Only for the users from the United States.
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New World. New Thinking.TM
www.lenovo.com
P/N: 147003082
Printed in China
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