Lenovo Server 3724 User Manual

Chapter 3, “What is included with your server,” on page 7

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

Record information about the server in the following table.

Product name

Machine type

Model number

Serial number

ThinkServer TD200

3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836

_____________________________________________

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The model number and serial number are on the lower right side of the bezel. ꢀ1ꢁ

Note: The illustrations in this document might differ slightly from your hardware.

The server comes with the ThinkServer EasyStartup DVD to help you configure the

hardware and install the operating system.

Important: The server keys cannot be duplicated by a locksmith. If you lose them,

order replacement keys from the key manufacturer. The key serial number and the

telephone number of the manufacturer are on a tag that is attached to the keys.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual

Safety Information document, which is on the Lenovo ThinkServer Documentation

DVD. Each statement is numbered for reference to the corresponding statement in

your language in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice.

v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which

damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation.

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v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the

description of a potentially lethal or extremely hazardous procedure step or

situation.

Related documentation

The Lenovo ThinkServer Documentation DVD contains documentation for the

server in Portable Document Format (PDF). The Lenovo ThinkServer

Documentation DVD requires Adobe^®Acrobat Reader 5.0 (or later) or xpdf, which

comes with Linux^®operating systems.

The following table describes the content and location of documentation that is

provided with your server.

Document

Description

Location

Read Me First

This document directs you to the

ThinkServer Documentation DVD for

printed, provided

in server

complete warranty and support information. packaging

Important Notices

This document includes safety and legal

notices that you are expected to read

before using the server.

printed, provided

in server

packaging

Hardware Maintenance

Manual

This document provides diagnostic

information, parts listing, and replacement Web site:

Lenovo Support

procedures for all field replaceable units

(parts replaced by trained service

personnel) as well as all customer

replaceable units (CRUs).

http://

www.lenovo.com/

support

Warranty and Support

Information

This document includes the warranty

statement and information about how to

contact Lenovo Support.

Available on the

ThinkServer

Documentation

DVD.

Safety Information

This document includes translations of all

of the safety statements used in the

ThinkServer documentation.

Available on the

ThinkServer

Documentation

DVD.

Chapter 1. Introduction

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Chapter 2. Server setup roadmap

The installation process varies depending on the configuration of the server when it

was delivered. In some cases, the server is fully configured and just needs to be

installed in the rack, connected to power and the network, and started. In other

cases, the server needs to have hardware features installed, requires hardware and

firmware configuration, and required the operating system to be installed.

Task

Where to find information

Unpack

Install hardware

features

Chapter 5, “Installing optional devices and replacing customer

replaceable units,” on page 37

Connect Ethernet cable “Rear view” on page 26

and power cords to

network and power

connectors

Start to verify operation “Turning on the server” on page 35

Review UEFI settings

and customize as

needed.

“Using the Setup Utility” on page 138

Configure RAID

“Configuring RAID controllers” on page 142

controllers and arrays

Install operating system “Using the EasyStartup DVD” on page 147

and basic drivers

Install any additional

drivers needed for

added features

Refer to the instructions that came with the hardware option.

Configure Ethernet

settings in operating

system

See the operating-system help. This step is not required if the

operating system was installed using the EasyStartup program.

Check for firmware and See the Lenovo Support Web site:

driver updates.

“Installing EasyManage software” on page 160

2. Enter your product number (machine type and model number)

or select Servers and Storage from the Select your product

list.

3. From Family list, select ThinkServer TD200, and click

Continue.

4. Click Downloads and drivers to download firmware updates.

Test IMM (requires the “Using the integrated management module” on page 155

presence of the virtual

media key option)

Install integrated

management

applications

Install applications

Refer to the documentation that accompanies the applications that

you want to install.

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Chapter 3. What is included with your server

The TD200 server package includes the server, power cords, and the ThinkServer

Documentation DVD.

ꢀ1ꢁ

ꢀ2ꢁ

Server

Shipgroup box containing power cords and theThinkServer Documentation DVD

Features and technologies

The server uses the following features and technologies:

v Integrated Management Module

The Integrated Management Module (IMM) combines service processor

functions, video controller, and (when an optional virtual media key is installed)

remote presence function in a single chip. The IMM provides advanced

service-processor control, monitoring, and alerting function. If an environmental

condition exceeds a threshold or if a system component fails, the IMM lights

LEDs to help you diagnose the problem, records the error in the event log, and

alerts you to the problem. Optionally, the IMM also provides a virtual presence

capability for remote server management capabilities. The IMM provides remote

server management through the following industry-standard interfaces:

– Intelligent Platform Management Interface (IPMI) version 2.0

– Simple Network Management Protocol (SNMP) version 3

– Common Information Model (CIM)

– Web browser

For additional information, see “Using the integrated management module” on

page 155.

v UEFI-compliant server firmware

The UEFI-compliant server firmware offers several features, including Unified

Extensible Firmware Interface (UEFI) version 2.1 compliance, enhanced

reliability, availability, and serviceability (RAS) capabilities, and basic input/output

system (BIOS) compatibility support. UEFI replaces the legacy BIOS. UEFI

defines a standard interface between the operating system, platform firmware

and external devices, and offers capabilities that far exceeds that of the legacy

BIOS.

The server design combines the UEFI capabilities and features with legacy BIOS

compatibility. The server is capable of booting UEFI-compliant operating systems,

BIOS-based operating systems, and BIOS-based adapters as well as

UEFI-compliant adapters.

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Note: The server does not support Disk Operating System (DOS).

v Preboot diagnostics program

The preboot diagnostics programs are stored on the integrated USB memory.

They collect and analyze system information to aid in diagnosing server

problems. The diagnostics programs collect the following information about the

server:

– System configuration

– Network interfaces and settings

– Installed hardware

– EasyLED status

– Service processor status and configuration

– Vital product data, firmware, and UEFI (formerly called BIOS) configuration

– Hard disk drive health

– RAID controller configuration

– Event logs for RAID controllers and service processors

The diagnostics programs create a merged log that includes events from all

collected logs. The information is collected into a file that you can send to service

and support. Additionally, you can view the information locally through a

generated text report file. You can also copy the log to a removable media and

view the log from a Web browser.

For additional information about diagnostics, see the Hardware Maintenance

Manual.

v High-performance graphics controller

The server comes with an onboard high-performance graphics controller that

supports high resolutions and includes many performance-enhancing features for

the operating-system environment.

v Integrated network support

The server comes with an integrated dual-port Broadcom Gigabit Ethernet

controller, which supports connection to a 10 Mbps, 100 Mbps, or 1000 Mbps

network. For more information, see “Enabling the Broadcom Gigabit Ethernet

Utility program” on page 151.

v Integrated Trusted Platform Module (TPM)

This integrated security chip performs cryptographic functions and stores private

and public secure keys. It provides the hardware support for the Trusted

Computing Group (TCG) specification. You can download the software to support

the TCG specification, when the software is available. You can enable TPM

support through the Setup Utility under the System Security menu option.

v Large data-storage capacity and hot-swap capabilities

Some hot-swap server models support eight slim-high, 2.5-inch hot-swap hard

disk drives or four 3.5-inch hot-swap hard disk drives (depending on the model).

With the hot-swap feature, you can add, remove, or replace hard disk drives

without turning off the server.

v Large system-memory capacity

The server supports up to 48 GB (reduced to 24 GB in mirroring mode) of

system memory. The memory controller supports error correcting code (ECC) for

up to 12 industry-standard PC3-10600R-999 (single-rank or dual-rank), 800,

1067, and 1333 MHz, DDR3 (third-generation double-data-rate), registered,

synchronous dynamic random access memory (SDRAM) dual inline memory

modules (DIMMs).

v Memory mirroring

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Some models support memory mirroring. Memory mirroring replicates and stores

data on two pairs of DIMMs within two channels (channel 0 and 1)

simultaneously. If a failure occurs, the memory controller switches from the

primary pair of memory DIMMs to the backup pair of DIMMs. To support memory

mirroring, you must install a pair of DIMMs at a time. One DIMM must be in

channel 0, and the mirroring DIMM must be in the same slot in channel 1. For

more information, see 91.

v RAID support

The ServeRAID adapter provides hardware redundant array of independent disks

(RAID) support to create configurations. The standard RAID adapter provides

RAID levels 0, 1, and 1E. The optional RAID adapters are available for purchase

and provide RAID levels 0, 1, 5, 6, 10, 50, and 60. See “Installing an adapter” on

page 96 and “Using the LSI Configuration Utility program” on page 143 for more

information about supported adapters and creating RAID arrays.

v Symmetric multiprocessing (SMP)

The server supports up to two Intel Xeon microprocessors. Each microprocessor

provides symmetric multiprocessing capability. When you install the second

microprocessor, this will enhance the performance of the server.

v Systems-management capabilities

The server comes with an integrated management module (IMM). When the IMM

is used with the systems-management software that comes with the server, you

can manage the functions of the server locally and remotely. The IMM also

provides system monitoring, event recording, and network alert capability. The

systems-management connector on the rear of the server is dedicated to the

IMM. The dedicated systems-management connector provides additional security

by physically separating the management network traffic from the production

network. You can use the Setup Utility to configure the server to use a dedicated

systems-management network or a shared network.

v TCP/IP offload engine (TOE) support

The Ethernet controllers in the server support TOE, which is a technology that

offloads the TCP/IP flow from the microprocessor and I/O subsystem to increase

the speed of the TCP/IP flow. When an operating system that supports TOE is

running on the server and TOE is enabled, the server supports TOE operation.

See the operating-system documentation for information about enabling TOE.

The Windows operating system requires that the Windows Scalable Network

Pack (SNP) be installed for TOE support.

Note: As of the date of this document, the Linux operating system does not

support TOE.

Specifications

The following information is a summary of the features and specifications for

machine types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836. Depending on the

server model, some features might not be available, or some specifications might

not apply.

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Table 1. Features and specifications

Microprocessor:

Fans:

RAID controllers:

Supports up to two Intel^®Pentium^®

dual-core or quad-core microprocessors

(one installed) with integrated memory

controller and QuickPath Interconnect

(QPI) architecture. The second

microprocessor comes with a pluggable

VRM

Designed for LGA 1366 socket

Scalable up to four cores

32 KB instruction cache, 32 KB data

cache, and 8 MB cache that is shared

among the cores

Three speed-controlled hot-swap fans

A ServeRAID-BR10i SAS/SATA adapter

that provides RAID levels 0, 1, and 1E

(comes standard on some hot-swap

SAS and hot-swap SATA models).

Power supply: One 670 watt (100 - 240 V

ac)

An optional ServeRAID-MR10i

SAS/SATA adapter that provides RAID

levels 0, 1, 5, 6, 10, 50, and 60 can

also be ordered.

Size:

Height: 440 mm (17.3 in.)

Depth: 767 mm (30.2 in.)

Width: 218 mm (8.6 in.)

Weight: 20 kg (42 lb) to 34 kg (75 lb)

depending upon configuration

An optional ServeRAID-MR10is

SAS/SATA adapter that provides RAID

levels 0, 1, 5, 6, 10, 50, and 60 can

also be ordered.

Support for Intel Extended Memory 64

Technology (EM64T)

Note:

Use the Setup Utility to determine the

type and speed of the microprocessors.

For a list of supported microprocessors,

see http://www.lenovo.com/thinkserver.

Memory:

Minimum: 2 GB

Maximum: 48 GB (24 GB in mirrored

mode)

Types: PC3-10600R-900 (single-rank or

dual-rank, 800, 1066, and 1333 MHz,

ECC, DDR3 registered SDRAM DIMMs

only)

Connectors: twelve dual inline memory

module (DIMM) connectors, two-way

interleaved

Supports 1 GB, 2 GB, 4 GB, and 8 GB

(when available)

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Table 1. Features and specifications (continued)

Drives (depending on the model): Integrated functions:

Acoustical noise emissions:

Optical drives: SATA

Hard disk drives: SAS and SATA

Integrated Management Module (IMM),

which provides service processor

control and monitoring functions, video

controller, and (when the optional virtual

media key is installed) remote

keyboard, video, mouse, and remote

hard disk drive capabilities

Broadcom BCM5709 Gb Ethernet

controller with TCP/IP Offload Engine

(TOE) and Wake on LAN^®support

Onboard SATA controller (simple-swap

models)

Seven Universal Serial Bus (USB) 2.0

ports (two front and four rear of the

chassis), and one for the internal USB

tape drive.

Two Ethernet ports

One System Management RJ-45 on the

rear to connect to a

systems-management network. This

systems-management connector is

dedicated to the IMM functions. This

connector is active with or without the

optional Virtual Media Key installed.

One serial port

Six SATA ports (four through the iPASS

connector for simple-swap drives and

two for the optical drives)

Sound power, idling: 5.5 bel

Sound power, operating: 6.0 bel

Drive bays (depending on the model):

Environment:

Air temperature:

Three 5.25-in. bays (one half-high

DVD-ROM drive installed). Optionally

you can install one full-high or two

half-high internal tape drives in bays 2

and 3.

–

Server on: 10° to 35°C (50° to 95°F)

Altitude: 0 to 915 m (3000 ft)

Server on: 10° to 32°C (50° to 90°F)

Altitude: 0 to 915 m (3000 ft) to 2134

m (7000 ft)

–

One of the following:

–

Four 3.5-inch simple-swap SATA

drives

Four 3.5-inch hot-swap SAS or SATA

drives

Eight 2.5-inch hot-swap SAS or

SATA drives

–

Server on: 10° to 28°C (50° to 83°F)

Altitude: 2134 m (7000 ft) to 3050 m

(10000 ft)

–

Server off: 5° to 45°C (41.0° to

113°F)

Shipping: -40° to 60°C (-40° to

140°F)

Humidity (operating and storage):

–

Server on: 20% to 80%, Maximum

dew point 21°C, Maximum rate of

change 5°C/hr.

–

Server off: 8% to 80%, Maximum

dew point 27°C

Heat output:

Approximate heat output in British thermal

units (Btu) per hour:

Minimum configuration: 693 Btu per

hour (203 watts)

Maximum configuration: 2788 Btu per

hour (817 watts)

Chapter 3. What is included with your server 11

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Table 1. Features and specifications (continued)

Up to eight expansion slots (depending Video controller (integrated into IMM):

Electrical input:

on the model):

Sine-wave input (50 or 60 Hz) required

Input voltage and frequency ranges

automatically selected

Matrox G200eV video graphics

controller integrated on the system

board

Six expansion slots on the system

board

Input voltage low range:

–

Four PCI Express Gen2 x8 slots

(two x8 links and two x4 link)

–

Compatible with SVGA and VGA

–

Minimum: 100 V ac

Maximum: 127 V ac

8 MB DDR2 SDRAM video memory

controller

One PCI Express Gen2 x16 slot (x8

link)

Input voltage high range:

–

Minimum: 200 V ac

Maximum: 240 V ac

Note: The maximum video resolution is

1600 x 1200 at 85 MHz

One PCI 32-bit/33 MHz slot

Input kilovolt-amperes (kVA)

approximately:

One PCI Express Gen1 x8 (x4) slot on

the one-slot extender card

Diagnostic LEDs:

–

Minimum: 0.21 kVA (all models)

Maximum: 0.82 kVA

Fan

Microprocessor

Memory

Power supply

Voltage regulator module (VRM)

PCI

Two PCI-X 32-bit/64-bit 133/100/66/

MHz slots on the two-slot extender card

Notes:

1. Power consumption and heat output

vary depending on the number and

type of optional features installed and

the power-management optional

features in use.

Battery

IMM heartbeat

Enclosure manager heartbeat

2. These levels were measured in

controlled acoustical environments

according to the procedures specified

by the American National Standards

Institute (ANSI) S12.10 and ISO 7779

and are reported in accordance with

ISO 9296. Actual sound-pressure

levels in a given location might exceed

the average values stated because of

room reflections and other nearby

noise sources. The declared

sound-power levels indicate an upper

limit, below which a large number of

computers will operate.

Software

Lenovo provides software to help get your server up and running.

EasyStartup

The EasyStartup program simplifies the process of configuring your RAID

controllers and installing supported Windows and Linux operating systems and

device drivers on your server. The EasyStartup program is provided with your

server on DVD. The DVD is self starting (bootable). The User Guide for the

EasyStartup program is on the DVD and can be accessed directly from the

program's interface. For additional information, see “Using the EasyStartup DVD” on

page 147.

EasyManage

The ThinkServer EasyManage Core server provides centralized hardware and

software inventory management and secure automated systems management

through a centralized console. The ThinkServer EasyManage Agent enables other

clients on the network to be managed by the centralized console. The ThinkServer

EasyManage Core Server is supported on 32-bit Windows Server 2003 and 32-bit

Windows Server 2008 products. The ThinkServer EasyManage Agent is supported

on 32-bit and 64-bit Windows, Red Hat, and SUSE operating systems.

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Reliability, availability, and serviceability

Three important server design features are reliability, availability, and serviceability

(RAS). The RAS features help to ensure the integrity of the data that is stored in

the server, the availability of the server when you need it, and the ease with which

you can diagnose and repair problems.

The server might have the following RAS features (the features vary depending on

your model):

v Advanced Configuration and Power Interface (ACPI)

v Advanced Desktop Management Interface (DMI) features

v Automatic error retry or recovery

v Automatic memory downsizing on error detection

v Automatic restart on nonmaskable interrupt (NMI)

v Automatic Server Restart (ASR) logic supporting a system restart when the

operating system becomes unresponsive

v Automatic server restart after a power failure, based on the UEFI setting

v Availability of microcode level

v Boot-block recovery

v Built-in, menu-driven setup, system configuration, and redundant array of

independent disks (RAID) configuration

v Built-in monitoring for fan, power, temperature, and voltage

v Cooling fans with speed-sensing capability

v Customer support center that is available 24 hours a day, 7 days a week

Note: Service availability will vary by country. Response time varies; may

exclude holidays.

v Diagnostic support of ServeRAID^™adapters

v Error codes and messages

v Error correcting code (ECC) double-data-rate 3 (DDR3) synchronous dynamic

random-access memory (SDRAM) with serial presence detect (SPD)

v Error logging of POST failures

v Hot-swap Serial Attached SCSI (SAS) and hot-swap Serial ATA (SATA) hard disk

drives

v Integrated Ethernet controller

v Key-lock support for physical security

v Memory change messages posted to the error log

v Integrated management module (IMM)

v Power management

v Power-on self-test (POST)

v Read-only memory (ROM) checksums

v ROM-based diagnostics programs

v Simple-swap Serial Advanced Technology Attachment (SATA) hard disk drives

v Standby voltage for systems-management features and monitoring

v System auto-configuring from the configuration menu

v System-error LED on the front bezel and diagnostic LEDs on the system board

v Upgradeable integrated management module (IMM) firmware

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v Upgradeable microcode for POST, server firmware, and read-only memory

(ROM) resident code, locally or over a LAN

v Vital product data (VPD); includes serial-number information and replacement

part numbers, stored in nonvolatile memory, for easier remote maintenance

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Chapter 4. Server controls, LEDs, and power

This section describes the controls, light-emitting diodes (LEDs), and connectors on

the front and rear of the server, and how to turn the server on and off. For the

location of the LEDs on the system board, see “System-board LEDs” on page 33.

Note: The illustrations in this document might differ slightly from your model.

Front view

The following illustrations show the controls, LEDs, and connectors on the front of

the server models.

The following is an illustration of the 3.5-inch SAS/SATA hot-swap hard disk drive

model:

ꢀ1ꢁ Power-on LED

ꢀ2ꢁ Power-control button

ꢀ3ꢁ Hard disk drive activity LED ꢀ9ꢁ

ꢀ7ꢁ

ꢀ8ꢁ

DVD-eject button

Hard disk drive activity LED (green)

Hard disk drive status LED (amber)

ꢀ4ꢁ System-error LED

ꢀ5ꢁ USB 2

ꢀ10ꢁ DVD drive activity LED (green)

ꢀ11ꢁ Front information panel

ꢀ6ꢁ USB 1

The following is an illustration of the 2.5-inch SAS/SATA hot-swap hard disk drive

model:

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ꢀ1ꢁ Power-on LED

ꢀ2ꢁ Power-control button

ꢀ3ꢁ Hard disk drive activity LED ꢀ9ꢁ

ꢀ7ꢁ

ꢀ8ꢁ

DVD-eject button

Hard disk drive activity LED (green)

Hard disk drive status LED (amber)

ꢀ4ꢁ System-error LED

ꢀ5ꢁ USB 2

ꢀ10ꢁ DVD drive activity LED (green)

ꢀ11ꢁ Front information panel

ꢀ6ꢁ USB 1

The following is an illustration of the 3.5-inch SATA simple-swap hard disk drive

model:

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ꢀ1ꢁ Power-on LED

ꢀ2ꢁ Power-control button

ꢀ6ꢁ

ꢀ7ꢁ

USB 1

DVD-eject button

ꢀ3ꢁ Hard disk drive activity LED ꢀ8ꢁ

Simple-swap hard disk drive

DVD drive activity LED (green)

ꢀ4ꢁ System-error LED

ꢀ9ꢁ

ꢀ5ꢁ USB 2

ꢀ10ꢁ Information panel

Power control button and power-on LED

Press this button to turn the server on and off manually or to wake the

server from a reduced-power state. The states of the power-on LED are as

follows:

Off: ac power is not present, or the power supply or the LED itself has

failed.

Flashing rapidly (4 times per second): The server is turned off and is

not ready to be turned on. The power-control button is disabled. This will

last approximately 1 to 3 minutes.

Flashing slowly (once per second): The server is turned off and is

ready to be turned on. You can press the power-control button to turn on

the server.

Lit: The server is turned on.

Fading on and off: The server is in a reduced-power state. To wake the

server, press the power-control button or use the IMM Web interface.

See “Logging on to the Web interface” on page 157 for information on

logging on to the IMM Web interface.

Hard disk drive activity LED

When this LED is flashing rapidly, it indicates that a hard disk drive is in

use.

System-error LED

When this amber LED is lit, it indicates that a system error has occurred.

Chapter 4. Server controls, LEDs, and power 17

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An LED on the system board might also be lit to help isolate the error.

Detailed troubleshooting information is in the Hardware Maintenance

Manual.

USB connectors

Connect USB devices to these connectors.

DVD-eject button

Press this button to release a CD or DVD from the DVD drive.

DVD drive activity LED

When this LED is lit, it indicates that the DVD drive is in use.

Hot-swap hard disk drive activity LED (some models)

On some server models, each hot-swap drive has a hard disk drive activity

LED. When this green LED is flashing, it indicates that the associated hard

disk drive is in use.

When the drive is removed, this LED also is visible on the SAS/SATA

backplane, next to the drive connector. The backplane is the printed circuit

board behind drive bays 4 through 7 on 3.5-inch hard disk drive models and

bays 4 through 11 on 2.5-inch hard disk drive models.

Hot-swap hard disk drive status LED (some models)

On some server models, each hot-swap hard disk drive has an amber

status LED. If this amber status LED is lit, it indicates that the associated

hard disk drive has failed.

If an optional ServeRAID adapter is installed in the server and the LED

flashes slowly (one flash per second), the drive is being rebuilt. If the LED

flashes rapidly (three flashes per second), the adapter is identifying the

drive.

When the drive is removed, this LED also is visible on the SAS/SATA

backplane, below the hot-swap hard disk drive activity LED.

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Operator information panel

The following illustration shows the LEDs on the operator information panel on the

front of the server.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

System power-on LED

Hard disk drive activity LED

System-locator LED

System-information LED

System-error LED

Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED; diagnostic LEDs with the

system-error or information LED also lit

Description

System power-on (green)

The states of the power-on LED are as follows:

Off: ac power is not present, or the power supply or the LED itself

has failed.

Flashing rapidly (4 times per second): The server is turned off

and is not ready to be turned on. The power-control button is

disabled. Approximately 3 minutes after the server is connected to

ac power, the power-control button becomes active.

Flashing slowly (once per second): The server is turned off and is

ready to be turned on. You can press the power-control button to

turn on the server.

Lit: The server is turned on.

Fading on and off: The server is in a reduced-power state. To

wake the server, press the power-control button or use the IMM

Web interface.

Chapter 4. Server controls, LEDs, and power 19

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Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED; diagnostic LEDs with the

system-error or information LED also lit

Description

Hard-disk drive activity (green)

When this LED is flashing rapidly, it indicates that there is activity on a

hard disk drive.

System locator (blue)

Use this LED to visually locate the server among other servers.

System information (amber)

When this amber LED is on, it indicates that information about a

suboptimal condition in the server is available in the IMM event log or

in the system-event log. Check the EasyLED diagnostic panel for more

information.

System error (amber)

When this LED is lit, it indicates that a system error has occurred. Use

the diagnostic LED panel and the system service label to further isolate

the error.

EasyLED diagnostic panel

The following illustration shows the front LEDs on the EasyLED diagnostic panel.

The EasyLED diagnostic panel is located inside the front bezel.

Note: The EasyLED diagnostics LEDs remain lit only while the server is connected

to power.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

ꢀ6ꢁ

ꢀ7ꢁ

Server processor bus

Microprocessor

VRM

Microprocessor/memory configuration ꢀ11ꢁ System board

Memory

ꢀ8ꢁ

ꢀ9ꢁ

Power supply

Fan

ꢀ10ꢁ PCI bus

ꢀ12ꢁ Temperature

ꢀ13ꢁ System-event log

ꢀ14ꢁ USB ports

NMI

Hard disk drive/RAID

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Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED

diagnostics LED with

the system-error or

information LED also

lit

Description

Action

System-event log

(LOG)

A system error occurred.

View the contents of the system-event log (see “Event

logs” on page 176).

Temperature

The system temperature has

exceeded a threshold level.

1. See the system-event log for the source of the

fault (see “Event logs” on page 176).

2. Make sure that the airflow in the server is not

blocked.

3. Make sure that the room temperature is neither too

hot nor too cold (see “Environment” in “Features

and technologies” on page 7).

System board (BRD)

An error occurred on the system

board.

1. Check the LEDs on the system board to identify

the component that is causing the error. The BRD

LED can be lit for the following conditions:

v Failed or missing battery

v Failed voltage regulator

2. Check the system-event log for information about

the error.

3. Replace any failed or missing replaceable

components, such as the battery.

4. (Trained service technician only) If a voltage

regulator has failed, replace the system board.

PCI bus

A PCI adapter has failed.

1. See the system-event log (see “Event logs” on

page 176).

2. Check the LEDs on the PCI slots to identify the

component that is causing the error, and reseat the

failing adapter.

3. Replace the following components one at a time,

in the order shown, restarting the server each time:

a. Failing adapter

b. (Trained service technician only) System board

Fan

A fan has failed or is operating too

slowly.

1. Reinstall the removed fan.

2. If an individual fan LED is lit, replace the fan.

3. (Trained service technician only) Replace the

system board.

Chapter 4. Server controls, LEDs, and power 21

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Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED

diagnostics LED with

the system-error or

information LED also

lit

Description

Action

Power supply

A power supply has failed or has

been removed.

Note: In a redundant power

configuration, the dc power LED on

one power supply might be off.

1. Check the individual power-supply LEDs.

2. Reseat the following components:

a. Power supply

b. (Trained service technician only) Power-supply

cage cables

3. Replace the following components one at a time,

in the order shown, restarting the server each time:

a. Power supply

b. (Trained service technician only) Power-supply

cage

DASD/RAID

A hard disk drive, SAS controller, or

RAID adapter error has occurred.

1. Reinstall the removed drive.

2. Reseat the following components:

a. Failing hard disk drive

Notes:

1. This LED is also lit when a hard

disk drive is removed from the

server.

b. SAS hard disk drive backplane

c. SAS signal and power cables

d. System board

2. The error LED on the failing

hard disk drive is also lit.

e. ServeRAID adapter

3. Replace the components one at a time, in the

order shown, restarting the server each time.

3. Check the system-event log for

a RAID error.

NMI

A hardware error has been reported

to the operating system.

1. See the system-event log (see “Event logs” on

page 176).

2. If the PCI LED is lit, follow the instructions for that

LED.

3. If the MEM LED is lit, follow the instructions for

that LED.

4. Restart the server.

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Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED

diagnostics LED with

the system-error or

information LED also

lit

Description

Action

Memory (MEM)

A memory error has occurred.

Note: The error LED on the DIMM

is also lit.

1. Determine whether the CNFG LED is also lit,

which indicates that the memory configuration is

invalid. Reinstall the DIMMs in a supported

configuration.

2. If the CNFG LED is not lit, one of the following

conditions might be present:

v The server did not start and a failing DIMM LED

is lit:

a. Check for a PFA log event in the

system-event log.

b. Reseat the DIMM.

c. Move the DIMM to a different slot or replace

the DIMM.

d. (Trained service technician only) Replace

the system board.

v The server started, the failing DIMM is disabled,

and the LED is lit:

a. If the LEDs are lit by two DIMMs, check the

system-event log for a PFA event on one of

the DIMMs, and then replace that DIMM.

Otherwise, replace both DIMMs.

b. If the LED is lit by only one DIMM, replace

that DIMM.

c. Re-enable the DIMM, using the Setup Utility.

Microprocessor/

Memory Configuration occurred. (This LED is used with the

(CNFG) MEM, VRM, and CPU LEDs.)

A hardware configuration error has

1. (The system-error LED, CPU LED, and this LED

are lit when POST detects a microprocessor

mismatch.) Remove and install two

microprocessors of the same cache size, type, and

clock speed.

2. (The system-error LED, MEM LED, and this LED

are lit when POST detects an invalid memory

configuration.) Remove and install supported

DIMMs (see “Removing a memory module” on

page 86 and “Installing a memory module” on

page 89).

3. (The system-error LED, VRM LED, and this LED

are lit when POST detects a missing VRM.) Install

a VRM for microprocessor 2 (see “Installing a

second microprocessor” on page 99).

4. Check the system-error log for information

indicating incompatible components.

Chapter 4. Server controls, LEDs, and power 23

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Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED

diagnostics LED with

the system-error or

information LED also

lit

Description

Action

VRM

A VRM has failed.

1. Check the system-event log to determine the

reason for the lit LED (for a VRM).

2. Determine whether the CNFG LED is also lit. If the

CNFG LED is lit, the memory configuration is

invalid. Reseat the VRM.

3. If the CNFG LED is not lit, reseat the following

components:

a. Failing VRM

b. (Trained service technician only)

Microprocessor associated with the VRM

4. Replace the following components one at a time,

in the order shown, restarting the server each time:

a. Failing VRM

b. (Trained service technician only)

Microprocessor associated with the VRM

c. (Trained service technician only) System board

Microprocessor (CPU) A microprocessor has failed, or an

invalid microprocessor configuration

is installed.

1. Check the system-event log to determine the

reason for the lit LED.

2. Determine whether the CNFG LED is also lit. If the

CNFG LED is not lit, a microprocessor has failed.

Note: (Trained service technician

only) Make sure that the

a. Make sure that the failing microprocessor,

which is indicated by the CPU1 or CPU2 error

LED on the system board, is installed correctly.

microprocessors are installed in the

correct sequence.

b. Replace the following components one at a

time, in the order shown, restarting the server

each time:

1) (Trained service technician only) Failing

microprocessor

2) (Trained service technician only) System

board

c. If the CNFG LED is lit and the CPU mismatch

LED on the system board is also lit, an invalid

microprocessor configuration is installed:

1) Make sure that the microprocessors are

compatible with each other. They must

match in speed and cache size. Use the

Setup Utility to compare the microprocessor

information.

2) (Trained service technician only) Replace

the incompatible microprocessor.

24 ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

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Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Lit EasyLED

diagnostics LED with

the system-error or

information LED also

lit

Description

Action

Service processor bus The IMM detects an internal error.

(SP BUS)

1. Disconnect the server from ac power; then,

reconnect the server to power and restart the

server.

2. Update the IMM firmware.

1. The following table lists the EasyLED diagnostics LEDs, the problems that they

indicate, and actions to solve the problems.

Look at the system service label on the top of the server, which gives an

overview of internal components that correspond to the LEDs on the EasyLED

diagnostic panel. This information can often provide enough information to

diagnose the error.

2. Remove the server cover and look inside the server for lit LEDs. Certain

components inside the server have LEDs that are lit to indicate the location of a

problem (See “System-board LEDs” on page 33).

The following illustration shows the LEDs on the system board.

Chapter 4. Server controls, LEDs, and power 25

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Rear view

The following illustration shows the LEDs and connectors on the rear of the server.

ꢀ1ꢁ Power cord connector

ꢀ2ꢁ Ethernet transmit/receive

activity LED

ꢀ10ꢁ USB 1

ꢀ11ꢁ Ethernet 1 10/100/1000

ꢀ3ꢁ Ethernet link status LED

ꢀ4ꢁ Ethernet transmit/receive

activity LED

ꢀ12ꢁ NMI button

ꢀ13ꢁ Systems-management Ethernet connector

ꢀ5ꢁ Ethernet link status LED

ꢀ6ꢁ Ethernet 2 10/100/1000

ꢀ7ꢁ USB 4

ꢀ8ꢁ USB 3

ꢀ9ꢁ USB 2

ꢀ14ꢁ Video

ꢀ15ꢁ Serial 1 (COM 1)

ꢀ16ꢁ Fault (error) LED

ꢀ17ꢁ ac power LED

ꢀ18ꢁ dc power LED

Power-cord connector

Connect the power cord to this connector.

ac power LED

This green LED provides status information about the power supply. During

typical operation, both the ac and dc power LEDs are lit. For any other

combination of LEDs, see the Hardware Maintenance Manual.

dc power LED

This green LED provides status information about the power supply. During

typical operation, both the ac and dc power LEDs are lit. For any other

combination of LEDs, see the Hardware Maintenance Manual.

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Power-error (Fault) LED

When this amber LED is lit, it indicates that the power supply has failed.

For any other combination of LEDs, see the Hardware Maintenance

Manual.

Video connector

Connect a monitor to this connector.

Note: The maximum video resolution is 1600 x 1200 at 60 MHz.

Serial connector

Connect a 9-pin serial device to this connector.

Systems-management Ethernet connector

Use this connector to manage the server, using a dedicated management

network. If you use this connector, the IMM cannot be accessed directly

from a production network. A dedicated management network provides

additional security by physically separating the management network traffic

from the production network. You can use the Setup Utility to configure the

server to use a dedicated systems-management network or a shared

network.

USB connectors

Connect USB devices to these connectors.

Ethernet connectors

Use these connectors to connect the server to a network.

Ethernet transmit/receive activity LED

This LED is on the Ethernet connector on the rear of the server. When this

LED is lit, it indicates that there is activity between the server and the

network.

Ethernet link status LED

This LED is on the Ethernet connector on the rear of the server. When this

LED is lit, it indicates that there is an active connection on the Ethernet

port.

Chapter 4. Server controls, LEDs, and power 27

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System-board internal connectors

The following illustration shows the internal connectors on the system board.

ꢀ1ꢁ Main power

ꢀ12ꢁ Reserved

ꢀ2ꢁ Reserved

ꢀ13ꢁ Simple-swap SATA signal cable connector

ꢀ14ꢁ Hot-swap main fan connector

ꢀ15ꢁ SATA 0 (optical drive connector)

ꢀ16ꢁ SATA 1

ꢀ3ꢁ Optical power

ꢀ4ꢁ Front panel connector

ꢀ5ꢁ Reserved

ꢀ6ꢁ USB internal tape drive

signal connector

ꢀ17ꢁ Reserved

ꢀ7ꢁ Reserved

ꢀ18ꢁ Battery

ꢀ8ꢁ Front USB connector

ꢀ9ꢁ Reserved

ꢀ19ꢁ PCI extender card connector

ꢀ20ꢁ Microprocessor 1

ꢀ10ꢁ Hard disk drive backplane

configuration signal cable

connector

ꢀ21ꢁ Virtual media key connector

ꢀ11ꢁ Hard disk drive backplane

configuration signal cable

connector

ꢀ22ꢁ Power connector 2

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System-board external connectors

The following illustration shows the external input/output (I/O) connectors on the

system board.

ꢀ1ꢁ Power connector

ꢀ2ꢁ Serial (COM 1)

ꢀ3ꢁ Video

ꢀ4ꢁ Systems-management

Ethernet connector

ꢀ5ꢁ NMI button

ꢀ6ꢁ

ꢀ7ꢁ

ꢀ8ꢁ

ꢀ9ꢁ

USB 1-2

Ethernet 1

USB 3-4

Ethernet 2

Chapter 4. Server controls, LEDs, and power 29

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System-board option connectors

The following illustration shows the system-board connectors for user-installable

options.

ꢀ1ꢁ DIMM 9 (reserved)

ꢀ2ꢁ DIMM 10

ꢀ15ꢁ DIMM 2

ꢀ16ꢁ DIMM 1 (reserved)

ꢀ3ꢁ DIMM 11

ꢀ17ꢁ Battery

ꢀ4ꢁ DIMM 12 (reserved)

ꢀ5ꢁ DIMM 13

ꢀ18ꢁ PCI extender card connector

ꢀ19ꢁ Microprocessor 1

ꢀ6ꢁ DIMM 14

ꢀ20ꢁ Microprocessor 2

ꢀ7ꢁ DIMM 15

ꢀ8ꢁ DIMM 16

ꢀ9ꢁ DIMM 8

ꢀ10ꢁ DIMM 7

ꢀ11ꢁ DIMM 6

ꢀ12ꢁ DIMM 5

ꢀ13ꢁ DIMM 4 (reserved)

ꢀ14ꢁ DIMM 3

ꢀ21ꢁ Slot 6, PCI 32 bit/33 MHz

ꢀ22ꢁ Slot 5, PCI Express Gen2 x8 (x8)

ꢀ23ꢁ Slot 4, PCI Express Gen2 x8 (x4)

ꢀ24ꢁ Slot 3, PCI Express Gen2 x8 (x4)

ꢀ25ꢁ Slot 2, PCI Express Gen2 x18 (x8)

ꢀ26ꢁ Slot 1, PCI Express Gen2 x8 (x8)

ꢀ27ꢁ Virtual media key connector

ꢀ28ꢁ Optional VRM connector

Note: Do not insert memory DIMMs into connectors marked as reserved. These

DIMM slots are not supported in this model.

30 ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

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System-board switches and jumpers

The following illustration shows the switches and jumpers on the system board.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

UEFI boot recovery jumper (JP8)

Clear CMOS jumper (JP1)

SW8 switch block

The following table describes the jumpers on the system board.

Table 2. System-board jumpers

Jumper number

Jumper name

Jumper setting

JP1

Clear CMOS jumper

v Pins 1 and 2: Normal

(default) - This keeps the

CMOS data.

v Pins 2 and 3: This clears

the CMOS data, which

clears the power-on

password and

administrator password.

Chapter 4. Server controls, LEDs, and power 31

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Table 2. System-board jumpers (continued)

Jumper number

Jumper name

Jumper setting

JP6

UEFI boot recovery jumper

v Pins 1 and 2: Normal

(default) - Loads the

primary server firmware

ROM.

v Pins 2 and 3: This enables

the server to recovery if

the server firmware

becomes damaged.

Notes:

v If no jumper is present, the server responds as if the pins are set to 1 and 2.

v Do not change the jumper pin position after the server is turned on. Changing the

position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the

server is turned on alters which flash ROM page is loaded. This can cause an

unpredictable problem.

The following table describes the function of each pin on the SW6 switch block.

Table 3. System-board switches

Switch pin number

Default value

Description

Off

Reserved.

Power-on password override.

Changing the position of this

switch bypasses the

power-on password check

the next time the server is

turned on and starts the

Setup Utility so that you can

change or delete the

power-on password. You do

not have to move the switch

back to the default position

after the power-on password

is overridden.

Changing the position of this

switch does not affect the

administrator password check

if an administrator password

is set.

See “Passwords” on page

141 for additional information

about passwords.

Off

Reserved.

v When this switch is on Off,

this is normal mode. This

loads the primary IMM

firmware ROM page.

v When this switch is

toggled to On, this loads

the secondary (backup)

IMM firmware ROM page.

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Important:

1. Before you change any switch settings or move any jumpers, turn off the server,

then, disconnect all power cords and external cables. Read the safety

information (see “Safety” on page vii, “Handling static-sensitive devices” on

page 39, and “Working inside the server with the power on” on page 38).

2. Any system-board switch blocks or jumpers that are not shown in the

illustrations in this document are reserved.

System-board LEDs

The following illustration shows the light-emitting diodes (LEDs) on the system

board.

Chapter 4. Server controls, LEDs, and power 33

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ꢀ1ꢁ Microprocessor mismatch

ꢀ9ꢁ

PCI slot 6 error LED

LED

ꢀ2ꢁ Microprocessor 2 error LED ꢀ10ꢁ PCI slot 5 error LED

ꢀ3ꢁ DIMMs 9-18 error LEDs

ꢀ11ꢁ PCI slot 4 error LED

ꢀ4ꢁ DIMMs 1-8 error LEDs

ꢀ12ꢁ Enclosure manager heartbeat LED

ꢀ5ꢁ Microprocessor 1 error LED ꢀ13ꢁ PCI slot 3 error LED

ꢀ6ꢁ System-board error LED

ꢀ7ꢁ Battery error LED

ꢀ8ꢁ IMM heartbeat LED

ꢀ14ꢁ PCI slot 2 error LED

ꢀ15ꢁ PCI slot 1 error LED

ꢀ16ꢁ VRM error LED

For more information about the system-board LEDs, see the Hardware Maintenance

Manual.

Optional one-slot PCI extender card

The following is an illustration of the one-slot PCI extender card that you can install

to add an additional PCI slot to the server.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

PCI Express Gen1 x8 (x4) slot

One-slot extender card

PCI slot error LED

Optional two-slot PCI extender card

The following is an illustration of the two-slot PCI extender cards that you can install

to add two additional PCI slots to the server.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

PCI-X 32-bit/84-bit 133/100/66 MHz slots

Two-slot extender card

PCI slots error LEDs

34 ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

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Server power features

When the server is connected to an ac power source but is not turned on, the

operating system does not run, and all core logic except for the service processor

(the Integrated Management Module) is shut down; however, the server can

respond to requests to the service processor, such as a remote request to turn on

the server. The power-on LED flashes to indicate that the server is connected to ac

power but is not turned on.

Turning on the server

Approximately 5 seconds after the server is connected to ac power, one or more

fans might start running to provide cooling while the server is connected to power

and the power-on button LED will blink quickly. Approximately 1 to 3 minutes after

the server is connected to ac power, the power-control button becomes active (the

power-on LED will blink slowly). You can turn on the server by pressing the

power-control button.

The server can also be turned on in any of the following ways:

v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

Note: When 4 GB or more of memory (physical or logical) is installed, some

memory is reserved for various system resources and is unavailable to the

operating system. The amount of memory that is reserved for system resources

depends on the operating system, the configuration of the server, and the

configured peripheral component interconnect (PCI) options.

Turning off the server

When you turn off the server and leave it connected to ac power, the server can

respond to requests to the service processor, such as a remote request to turn on

the server. While the server remains connected to ac power, one or more fans

might continue to run. To remove all power from the server, you must disconnect it

from the power source.

Some operating systems require an orderly shutdown before you turn off the server.

See your operating-system documentation for information about shutting down the

operating system.

Statement 5:

CAUTION:

The power control button on the device and the power switch on the power

supply do not turn off the electrical current supplied to the device. The device

also might have more than one power cord. To remove all electrical current

from the device, ensure that all power cords are disconnected from the power

source.

Chapter 4. Server controls, LEDs, and power 35

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The server can be turned off in any of the following ways:

v You can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the

server will be turned off automatically.

v You can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this

feature.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the server.

v The integrated management module (IMM) can turn off the server as an

automatic response to a critical system failure.

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Chapter 5. Installing optional devices and replacing customer

replaceable units

Important: Before you install optional hardware, make sure that the server is

working correctly. Start the server, and make sure that the operating system starts,

if an operating system is installed. If the server is not working correctly, see the

Hardware Maintenance Manual and “Troubleshooting tables” on page 163 for

diagnostic information.

This chapter provides detailed instructions for installing optional hardware devices in

the server.

Installation guidelines

Before you install options, read the following information:

v Read the safety information (see “Safety” on page vii, “Handling static-sensitive

devices” on page 39, and “Working inside the server with the power on” on page

38). This information will help you work safely.

v When you install your new server, take the opportunity to download and apply

the most recent firmware updates. This step will help to ensure that any known

issues are addressed and that your server is ready to function at maximum levels

of performance. To download firmware updates for your server, do the following:

2. Enter your product number (machine type and model number) or select

Servers and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

v Before you install optional hardware, make sure that the server is working

correctly. Start the server, and make sure that the operating system starts, if an

operating system is installed. If the server is not working correctly, see the

Hardware Maintenance Manual for diagnostic information.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

v If you must start the server while the cover is removed, make sure that no one is

near the server and that no tools or other objects have been left inside the

server.

v Do not attempt to lift an object that you think is too heavy for you. If you have to

lift a heavy object, observe the following precautions:

– Make sure that you can stand safely without slipping.

– Distribute the weight of the object equally between your feet.

– Use a slow lifting force. Never move suddenly or twist when you lift a heavy

object.

– To avoid straining the muscles in your back, lift by standing or by pushing up

with your leg muscles.

v Make sure that you have an adequate number of properly grounded electrical

outlets for the server, monitor, and other devices.

v Back up all important data before you make changes to disk drives.

v Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx

screwdriver available.

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v You do not have to turn off the server to install or replace hot-swap fans and

hot-swap drives.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and

operating system support hot-swap capability, you can remove or install the

component while the server is running. (Orange can also indicate touch points on

hot-swap components.) See the instructions for removing and installing a specific

hot-swap component for any additional procedures that you might have to

perform before you remove or install the component.

v When you have to access the inside of the server, you might find it easier to

position the server on its side.

v When you are finished working on the server, reinstall all safety shields, guards,

labels, and ground wires.

v For a list of supported options for the server, see http://www.lenovo.com/

thinkserver.

System reliability guidelines

To help ensure proper system cooling and system reliability, make sure that the

following requirements are met:

v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed in it.

v There is adequate space around the server to allow the server cooling system to

work properly. Leave approximately 50 mm (2.0 in.) of open space around the

front and rear of the server. Do not place objects in front of the fans. For proper

cooling and airflow, replace the server cover before turning on the server.

Operating the server for extended periods of time (more than 30 minutes) with

the server cover removed might damage server components.

v You have followed the cabling instructions that come with optional adapters.

v You have replaced a failed fan as soon as possible.

v You have replaced a hot-swap fan within 30 seconds of removal.

v You have replaced a hot-swap drive within 2 minutes of removal.

v You do not operate the server without the air baffle installed. Operating the

server without the air baffle might cause the microprocessor to overheat.

Working inside the server with the power on

Attention: Static electricity that is released to internal server components when

the server is powered on might cause the server to halt, which could result in the

loss of data. To avoid this potential problem, always use an electrostatic-discharge

wrist strap or other grounding system when working inside the server with the

power on.

The server (some models) supports hot-swap devices and is designed to operate

safely while it is turned on and the cover is removed. Follow these guidelines when

you work inside a server that is turned on.

v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts

before working inside the server; do not wear cuff links while you are working

inside the server.

v Do not allow your necktie or scarf to hang inside the server.

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v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist

watches.

v Remove items from your shirt pocket, such as pens and pencils, that could fall

into the server as you lean over it.

v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,

into the server.

Handling static-sensitive devices

Attention: Static electricity can damage the server and other electronic devices.

To avoid damage, keep static-sensitive devices in their static-protective packages

until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following

precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v The use of a grounding system is recommended. For example, wear an

electrostatic-discharge wrist strap, if one is available. Always use an

electrostatic-discharge wrist strap or other grounding system when working inside

the server with the power on.

v Handle the device carefully, holding it by its edges or its frame.

v Do not touch solder joints, pins, or exposed circuitry.

v Do not leave the device where others can handle and damage it.

v While the device is still in its static-protective package, touch it to an unpainted

metal surface on the outside of the server for at least 2 seconds. This drains

static electricity from the package and from your body.

v Remove the device from its package and install it directly into the server without

setting down the device. If it is necessary to set down the device, put it back into

its static-protective package. Do not place the device on the server cover or on a

metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

Chapter 5. Installing optional devices and replacing customer replaceable units 39

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Major components of the server

The following illustration shows the major components in the server (depending on

the server model). The illustrations in this document might differ slightly from your

hardware.

ꢀ1ꢁ Bezel

ꢀ15ꢁ ServeRAID MR10is

ꢀ2ꢁ Optical drive bay EMC

shield

ꢀ16ꢁ Cover

ꢀ3ꢁ 2.5-inch EMC shield

ꢀ4ꢁ 3.5-inch EMC shield

ꢀ5ꢁ 2.5-inch hot-swap

ꢀ6ꢁ 3.5-inch hot-swap

ꢀ17ꢁ Rear adapter retention bracket

ꢀ18ꢁ Air baffle

ꢀ19ꢁ Heat sink

ꢀ20ꢁ Microprocessor

ꢀ7ꢁ 3.5-inch simple-swap drive ꢀ21ꢁ Heat sink retention bracket

ꢀ8ꢁ SAS/SATA 2.5-inch

backplane

ꢀ22ꢁ DIMMs

ꢀ9ꢁ SAS/SATA 3.5-inch

backplane

ꢀ10ꢁ Simple-swap 3.5-inch

backplane

ꢀ23ꢁ System board

ꢀ24ꢁ VRM

ꢀ11ꢁ Fan assembly

ꢀ12ꢁ Hot-swap fan

ꢀ13ꢁ ServeRAID MR10i

ꢀ14ꢁ ServeRAID BR10i

ꢀ25ꢁ Power supply

ꢀ26ꢁ Control panel assembly

ꢀ27ꢁ USB cable assembly

ꢀ28ꢁ DVD drive

Opening the bezel

To open the bezel, do the following:

Note: The illustrations in this document might differ slightly from your hardware.

1. Read the safety information (see “Safety” on page vii and “Installation

2. Unlock the side cover.

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Note: You must unlock the side cover to open or remove the bezel. When you

lock the server side cover, it locks both the cover and the bezel.

3. Remove the bezel. Position your finger on the depressed area on the left side of

the bezel and rotate the bezel away from the server.

4. If you want to remove the bezel completely, press the retention tabs on the

hinge assembly toward each other and pull the hinge assembly out of the

chassis.

Note: While pressing the retention tabs together, you might need a screwdriver

to help pry the hinge out.

Chapter 5. Installing optional devices and replacing customer replaceable units 41

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Bezel

Hinge assembly

Retention tabs

Note: The bezel will also disengage from the chassis hinges if you rotate the

bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be

alarmed because this is how the bezel was designed. The bezel is designed

with breakaway hinges so that you can easily reattach it to the chassis.

Opening and closing the bezel media door

To open the media door, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Unlock the side cover.

Note: You must unlock the side cover to open or remove the bezel. When you

lock the server side cover, it locks both the cover and the bezel.

3. Grasp the pull-point area on the left side of the bezel door and rotate the bezel

to the open position.

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4. From inside of the top section of the bezel door, slide the blue tab up to unlock

the bezel media door (slide the tab down when you want to lock it); then, grasp

the pull-point area on the left side of the media door and pull the door open.

Note: To close and lock the bezel media door, rotate the door to the closed

position and slide the blue tab down to lock it.

ꢀ1ꢁ

ꢀ2ꢁ

Bezel media door

Media door lock

Removing the side cover

Important: Before you install optional hardware, make sure that the server is

working correctly. Start the server, and make sure that the operating system starts,

if an operating system is installed. If the server is not working correctly, see the

Hardware Maintenance Manual for diagnostic information.

To remove the server side cover, do the following:

Attention: Operating the server for more than 30 minutes with the side cover

removed might damage server components. For proper cooling and airflow, replace

the side cover before turning on the server.

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and all attached devices (see “Turning off the server” on

page 35); then, disconnect all power cords and external cables.

3. Unlock the side cover.

4. Press the cover-release latch down (as shown in the illustration); then, remove

the cover and set it aside.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Cover release latch

Latch

Left-side cover

To replace the side cover, see “Installing the side cover” on page 134.

Attention: For proper cooling and airflow, replace the cover before turning on the

server. Operating the server for extended periods of time (more than 30 minutes)

with the cover removed might damage server components.

Removing the air baffle

To remove the air baffle, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables.

3. Carefully position the server on its side so that it is lying flat and the cover is

facing up.

Attention: Do not allow the server to fall over.

4. Position the server on its side.

5. Unlock the side cover.

6. Remove the cover (see “Removing the side cover” on page 43).

7. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the way

up until the retainer latch locks the cage in place on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

8. Remove the air baffle assembly. Press the blue tab (on top of the fan cage) on

the air baffle assembly to the left and lift it from the server and set it aside.

Note: It might be easier to remove the air baffle if you lift up the plastic tab that

is over the DIMMs in the rear of the server.

ꢀ1ꢁ

ꢀ2ꢁ

Air baffle pinch tab

Air baffle

Chapter 5. Installing optional devices and replacing customer replaceable units 45

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Removing the fan cage assembly

Attention:

v Replace a hot-swap fan within 30 seconds of removal.

v To ensure proper cooling and airflow, do not operate the server for more than 2

minutes with the side cover removed.

To remove the front fan cage assembly, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 43).

4. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

5. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the way

up until the retainer latch locks the cage in place on the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

6. Remove the air baffle (see “Removing the air baffle” on page 44).

7. Press in on the fan cage assembly release buttons on both sides of the chassis

to release the fan cage assembly from the connector on the chassis. Lift the fan

cage assembly up and out of the chassis and set it aside.

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ꢀ1ꢁ

ꢀ2ꢁ

Fan cage assembly

Fan cage assembly release buttons

8. If you are instructed to return the fan cage, follow all packaging instructions, and

use any packaging materials that are supplied to you for shipping.

Installing the fan cage assembly

Attention:

v Replace a hot-swap fan within 30 seconds of removal.

v To ensure proper cooling and airflow, do not operate the server for more than 2

minutes with the side cover removed.

To install the fan cage assembly, do the following:

Note: If you have to order a replacement fan cage assembly, it comes pre-routed

with two cables. Only one of the cables is necessary for this server.

1. Make sure that the server is flat on its side and align the fan cage with the

guide rails on the sides of the chassis.

Note: Make sure that all cables are routed so that they are not damaged when

inserting the fan cage assembly into the server.

Chapter 5. Installing optional devices and replacing customer replaceable units 47

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ꢀ1ꢁ

ꢀ2ꢁ

Fan cage assembly

Fan cage assembly release buttons

2. Slide the fan cage into the chassis and press firmly until the fan cage is seated

firmly in place.

Note: Make sure that both release buttons click into place.

3. Install the air baffle (see “Installing the air baffle” on page 132).

4. Rotate the power-supply cage assembly back into the server. Press the

power-supply release tab and rotate the power-supply cage assembly into the

chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

5. Install the side cover (see “Installing the side cover” on page 134).

6. Lock the side cover.

7. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing the front USB connector assembly

To remove the front USB connector assembly, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page

4. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

Chapter 5. Installing optional devices and replacing customer replaceable units 49

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

5. Remove the air baffle (see “Removing the air baffle” on page 44).

6. Remove the fan cage assembly (see “Removing the fan cage assembly” on

“Removing an adapter” on page 95).

7. Open the bezel. Place your finger on the pull-point area on the left side of the

bezel door and rotate it away from the server.

8. Disconnect the front USB cable from the system board, noting the routing of

the cable (see “System-board internal connectors” on page 28 for the location

of the front USB connector).

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9. Press the release tab on the front USB housing; then, tilt the top of the

housing away from the chassis and lift the housing out of the chassis.

10. Squeeze the spring clips ꢀ1ꢁ on the sides of the front USB connector

assembly and pull the assembly out of the back of the housing.

11. Pull the front USB cable out of the chassis.

12. If you are instructed to return the front USB connector assembly, follow all

packaging instructions, and use any packaging materials that are supplied to

you for shipping.

Installing the front USB connector assembly

To install the front USB connector assembly, do the following:

1. Feed the front USB cable through the opening in the front of the chassis.

2. Squeeze the spring clips ꢀ1ꢁ on the front USB connector assembly and insert

the assembly into the housing.

3. Place the bottom edge of the housing into the chassis; then, tilt the top of the

housing into position until it clicks into place.

4. Route and connect the front USB cable to the system board (see

“System-board internal connectors” on page 28 for the location of the front

USB connector).

5. Close the bezel.

Chapter 5. Installing optional devices and replacing customer replaceable units 51

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6. Install the fan cage assembly (see “Installing the fan cage assembly” on page

47).

Note: Make sure that all cables are routed so that they are not damaged

when inserting the fan cage assembly into the server.

7. Install the air baffle (see “Installing the air baffle” on page 132).

8. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power-supply release tab

9. Install the side cover (see “Installing the side cover” on page 134).

10. Lock the side cover.

11. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing the rear adapter-retention bracket

To remove the rear adapter-retention bracket, do the following:

1. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

2. Unlock and remove the side cover (see “Removing the side cover” on page 43).

3. Remove all adapters and place the adapters on static-protective surface (see

Note: You might find it helpful to note where each adapter is installed before

removing the adapters.

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4. Open the rear adapter retention bracket.

5. Press the rear adapter retention bracket and release the top hinge point; then,

release the other hinge point and remove the bracket from the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Rear adapter retention bracket

Hinge pins

6. If you are instructed to return the rear adapter-retention bracket, follow all

packaging instructions, and use any packaging materials that are supplied to

you for shipping.

Installing the rear adapter retention bracket

To install the rear adapter retention bracket, do the following:

1. Insert the bottom hinge point on the rear adapter retention bracket into the

matching hole in the chassis; then, insert the top hinge point into the matching

hole.

ꢀ1ꢁ

ꢀ2ꢁ

Rear adapter retention bracket

Hinge pins

2. Install the adapters (see “Installing an adapter” on page 96).

3. Close the rear adapter retention bracket.

Chapter 5. Installing optional devices and replacing customer replaceable units 53

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4. Install the side cover (see “Installing the side cover” on page 134).

5. Lock the side cover, if necessary.

6. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing the front adapter-retention bracket

To remove the front adapter-retention bracket, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

“Removing an adapter” on page 95).

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 43).

4. Open the front and rear adapter-retention brackets.

5. Remove all adapters and place the adapters on static-protective surface (see

Note: You might find it helpful to note where each adapter is installed before

removing the adapters.

6. Lift the top of the front adapter-retainer bracket and release the hinge point;

then, remove the bottom hinge point and remove the bracket from the chassis.

7. If you are instructed to return the front adapter-retention bracket, follow all

packaging instructions, and use any packaging materials that are supplied to

you for shipping .

Installing the front adapter-retention bracket

To install the front adapter retention bracket, do the following:

1. Insert one hole on the front adapter-retention bracket into the hinge point.

2. Position the other hole and insert the adapter-retention bracket into the hinge

point.

3. Install the adapters (see “Installing an adapter” on page 96).

4. Close the front and rear adapter retention brackets.

5. Install the side cover (see “Installing the side cover” on page 134).

6. Lock the side cover.

7. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing the battery

The following notes describe information that you must consider when removing

and replacing the battery in the server:

v The lithium battery must be handled correctly to avoid possible danger. If you

replace the battery, you must adhere to the following instructions.

v You must replace the battery with a lithium battery of the same type from the

same manufacturer.

v To avoid possible danger, read and follow the following safety statement.

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Statement 2:

CAUTION:

When replacing the lithium battery, use only a battery recommended by the

manufacturer. If your system has a module containing a lithium battery,

replace it only with the same module type made by the same manufacturer.

The battery contains lithium and can explode if not properly used, handled, or

disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

To remove the battery, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

www.lenovo.com/thinkserver.

2. Follow any special handling and installation instructions that come with the

battery.

3. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

4. Carefully position the server flat on its side so that it is facing up.

Note: Do not allow the server to fall over.

5. Unlock and remove the side cover (see “Removing the side cover” on page 43).

6. Remove any adapters that impede access to the battery.

7. Locate the battery on the system board (see “System-board internal connectors”

on page 28 for the location of the battery on the system board).

8. Remove the battery:

a. Use a finger to push the battery horizontally out of its socket, pushing it

away from the socket ꢀ1ꢁ.

b. Lift and remove the battery from the socket ꢀ2ꢁ.

9. Dispose of the battery as required by local ordinances or regulations.

Installing the battery

The following notes describe information that you must consider when replacing the

battery in the server.

v After you replace the battery, you must reconfigure the server and reset the

system date and time.

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v The lithium battery must be handled correctly to avoid possible danger. If you

replace the battery, you must adhere to the following instructions.

v You must replace the battery with a lithium battery of the same type from the

same manufacturer.

v To avoid possible danger, read and follow the following safety statement.

Statement 2:

CAUTION:

When replacing the lithium battery, use only a battery recommended by the

manufacturer. If your system has a module containing a lithium battery,

replace it only with the same module type made by the same manufacturer.

The battery contains lithium and can explode if not properly used, handled, or

disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

To install the battery, do the following:

1. Follow any special handling and installation instructions that come with the

replacement battery.

2. Insert the new battery:

a. Position the battery so that it is tilted slightly and the smaller side is facing

the socket.

b. Place the battery into the socket toward the right side of the socket, press it

down and slide it to the left of the socket housing until it snaps firmly in

place.

ꢀ1ꢁ

Positive (+) side

3. Install the side cover (see “Installing the side cover” on page 134).

4. Lock the side cover.

5. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

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Note: You must wait approximately 1 to 3 minutes after you connect the power

cord of the server to an electrical outlet before pressing the power-control

button.

6. Start the Setup Utility and reset the configuration.

v Set the system date and time.

v Set the power-on password.

v Reconfigure the server.

See “Using the Setup Utility” on page 138 for details.

Removing and installing drives

Depending on the server model, the server might come with a SATA attached

DVD-ROM drive in bay 1.

The following are illustrations of the server and the location of the drive bays. Your

hardware might differ, depending on the model.

The following illustration shows the location of the drive bays in the 2.5-inch

hot-swap SAS or hot-swap SATA hard disk drive server models.

ꢀ1ꢁ Bay 1

ꢀ2ꢁ Bay 2

ꢀ3ꢁ Bay 3

ꢀ4ꢁ Bay 0

ꢀ5ꢁ Bay 1

ꢀ6ꢁ Bay 2

ꢀ7ꢁ

ꢀ8ꢁ

ꢀ9ꢁ

ꢀ10ꢁ Bay 6

ꢀ11ꢁ Bay 7

Bay 3

Bay 4

Bay 5

The following illustration shows the location of the drive bays in the 3.5-inch

hot-swap SAS or hot-swap SATA hard disk drive server models.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

ꢀ6ꢁ

ꢀ7ꢁ

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

The following illustration shows the location of the drive bays in the 3.5-inch

simple-swap SATA hard disk drive server models.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

ꢀ6ꢁ

ꢀ7ꢁ

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

The following notes describe the types of drives that the server supports and other

information that you must consider when installing a drive:

v Make sure that you have all the cables and other equipment that is specified in

the documentation that comes with the drive.

v Check the instructions that come with the drive to see whether you have to set

any switches or jumpers on the drive. If you are installing a SAS or SATA device,

be sure to set the SAS or SATA ID for that device.

v Optional external tape drives and DVD-ROM drives are examples of

removable-media drives. You can install removable-media drives only in bays 1,

2, and 3.

v To install a 3.5-in. drive in a 5.25-in. bay, you must use a 5.25-in. conversion kit.

v The electromagnetic interference (EMI) integrity and cooling of the server are

protected by having all bays and PCI slots covered or occupied. When you install

a drive or PCI adapter, save the EMC shield and filler panel from the bay or the

PCI adapter slot cover in the event that you later remove the drive or adapter.

v For a complete list of supported options for the server, see http://

Removing a DVD drive

To remove a DVD drive, do the following:

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1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page

4. Open the bezel. Place your finger on the pull-point area on the left side of the

bezel door and rotate it away from the server.

5. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

6. Remove the air baffle (see “Removing the air baffle” on page 44).

7. Remove the fan cage assembly (see “Removing the fan cage assembly” on

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ꢀ1ꢁ

ꢀ2ꢁ

Fan cage assembly

Fan cage assembly release buttons

8. Disconnect the power and signal cables from the drive that is to be removed.

9. Press and hold the blue release tabs on each side of the DVD drive to release

the drive; then, pull the drive out of the front of the server.

10. Remove the blue optical drive rails ꢀ1ꢁ from the side of the drive ꢀ2ꢁ and save

the optical rails to use when you install the replacement drive.

11. If you are instructed to return the DVD drive, follow all packaging instructions,

and use any packaging materials that are supplied to you for shipping .

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Installing a DVD drive

To install a DVD drive, do the following:

1. If you are replacing a drive, make sure that:

v You have all the cables and other equipment that are specified in the

documentation that comes with the new drive.

v You have checked the instructions that come with the new drive to

determine whether you must set any switches or jumpers in the drive.

v You have removed the blue optical drive rails from the side of the old drive

and have them available for installation on the new drive.

Note: If you are installing a drive that contains a laser, observe the following

safety precaution.

Statement 3:

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices,

or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no

serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation

exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view

directly with optical instruments, and avoid direct exposure to the

beam.

Class 1 Laser Product

Laser Klasse 1

Laser Klass 1

Luokan 1 Laserlaite

Appareil A Laser de Classe 1

2. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

3. Remove the air baffle (see “Removing the air baffle” on page 44).

4. Remove the fan cage assembly. Press in on the fan cage assembly release

buttons on the sides of the chassis to release the fan cage assembly from the

connector on the chassis. Lift the fan cage assembly up and out of the chassis

and set it aside.

ꢀ1ꢁ

ꢀ2ꢁ

Fan cage assembly

Fan cage assembly release buttons

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5. Touch the static-protective package that contains the new DVD drive to any

unpainted metal surface on the server; then, remove the DVD drive from the

package and place it on a static-protective surface.

6. Follow the instructions that come with the drive to set jumpers or switches, if

there are any.

Note: You might find it easier to install the new drive from the front and then

attach the cables.

7. Align the holes on the blue optical drive rails with the pins on the side of the

drive and snap the optical drive rails onto the drive. Align the rails on the DVD

drive with the guides on the drive bay and slide the drive into the drive bay

until it locks into place.

ꢀ1ꢁ

EMC shield

ꢀ2ꢁ

ꢀ3ꢁ

Optical drive

Optical drive rails

8. Reconnect the power and signal cables to the drive.

9. Make sure that the signal cable is routed through the plastic slot on the bottom

of the chassis underneath the fan cage assembly so that it does not block the

airflow to the rear of the drives as shown in the following illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

Optical drive power cable

SATA optical drive signal cable

10. Install the fan cage assembly (see “Installing the fan cage assembly” on page

47).

11. Install the air baffle (see “Installing the air baffle” on page 132).

12. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

13. Close the bezel.

14. Install the side cover (see “Installing the side cover” on page 134).

15. Lock the side cover.

16. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

If you have other options to install or remove, do so now; otherwise go to

Removing an optional tape drive

To remove an optional full-high tape drive, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords

and all external cables.

3. Unlock and the side cover (see “Removing the side cover” on page 43).

4. Open the bezel. Place your finger on the pull-point area on the left side of the

bezel door and rotate it away from the server.

5. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

6. Remove the air baffle (see “Removing the air baffle” on page 44).

7. Remove the fan cage assembly. Press in on the fan cage assembly release

buttons on the sides of the chassis to release the fan cage assembly from the

connector on the chassis. Lift the fan cage assembly up and out of the chassis

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and set it aside.

8. Disconnect the tape drive cable from the system board.

9. Remove the screws that secure the tape drive ꢀ1ꢁ to the server.

10. Gently pull the drive out of the server.

11. If you are instructed to return the tape drive, follow all packaging instructions,

and use any packaging materials that are supplied to you for shipping.

Installing an optional tape drive

To install a optional full-high tape drive, do the following:

1. Remove the EMC shields from the drive bay, if installed.

2. Touch the static-protective package that contains the tape drive to any

unpainted metal surface on the server; then, remove the tape drive from the

package and place it on a static-protective surface.

3. Install the blue rails on the sides of the tape drive.

4. Align the rails on tape drive with the guides in the drive bay; then, slide the

tape drive into the server from the front of the server until it clicks into place.

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ꢀ1ꢁ

ꢀ2ꢁ

EMC shield

Tape drive

5. If the tape drive comes with screws, secure the tape drive to the chassis with

the supplied screws.

6. Connect one of the connectors on the optical drive power cable to the tape

drive.

Note: If you are installing an RDX internal USB tape drive, use the

SATA-to-traditional power converter cable to serve as a bridge between the

optical power cable and the power connector on the RDX tape drive.

7. Connect one end of the tape drive signal cable to the tape drive and the other

end to the connector on the system board. Route the cable through the plastic

slots on the bottom of the chassis underneath the fan cage assembly as

shown in the following illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

SATA optical drive power cable

USB signal cable connector

USB signal cable

SATA optical drive power cable (SATA-to-traditional power converter cable also

included but not pictured)

ꢀ5ꢁ

SATA optical drive signal cable

8. Reinstall the fan cage assembly. Align the fan cage assembly over the fan

cage assembly slot and with the connector on the system board. Lower the fan

cage assembly into the chassis and press down firmly until the fan cage

assembly is seated firmly in place.

Note: Make sure that all wires and cables inside the server are routed

correctly before installing the fan cage assembly. Wiring that is not properly

routed could be damaged or might prevent the fan cage assembly from seating

properly in the server.

9. Install the air baffle (see “Installing the air baffle” on page 132).

10. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

11. Close the bezel.

12. Install the side cover (see “Installing the side cover” on page 134).

13. Lock the side cover.

14. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

If you have other options to install or remove, do so now; otherwise go to

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Removing a 2.5-inch hot-swap hard disk drive

Attention: To maintain proper system cooling, do not operate the server for more

than 10 minutes without either a drive or a filler panel installed in each drive bay.

To remove a 2.5-inch hot-swap hard disk drive, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

Attention: Static electricity that is released to internal server components

when server is powered on might cause the server to halt, which might result in

the loss of data. To avoid this potential problem, always use an

electrostatic-discharge wrist strap or other grounding system when you work

inside the server with the power on.

2. Unlock the side cover.

3. Open the bezel. Place your finger on the pull-point area on the left side of the

bezel door and rotate it away from the server.

4. Press the release latch at the top of the drive to release the drive handle.

5. Rotate the handle on the drive upward to the open position.

6. Pull the hot-swap drive out of the bay approximately 25 mm (1 inch). Wait

approximately 45 seconds while the drive spins down before you remove the

drive completely from the bay.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Release latch

Drive tray handle (in open position)

Drive tray

Hard disk drive

7. If you are instructed to return the 2.5-inch hot-swap hard disk drive, follow all

packaging instructions, and use any packaging materials that are supplied to

you for shipping.

Installing a 2.5-inch hot-swap hard disk drive

Before installing a 2.5-inch hot-swap hard disk drive, read the following information:

v The 2.5-inch hot-swap drives must be either all SAS hard disk drives or all SATA

hard disk drives; do not mix SAS and SATA drives.

v Inspect the drive tray for signs of damage.

v To maintain proper system cooling, do not operate the server for more than 10

minutes without either a drive or a filler panel installed in each drive bay.

v You do not have to turn off the server to install hot-swap drives in the hot-swap

drive bays.

Locate the documentation that comes with the hard disk drive and follow those

instructions in addition to the instructions in this section.

Attention: Static electricity that is released to internal server components when

server is powered-on might cause the server to halt, which might result in the loss

of data. To avoid this potential problem, always use an electrostatic-discharge wrist

strap or other grounding system when you work inside the server with the power

on.

To install a 2.5-inch hot-swap hard disk drive, do the following:

Attention: To maintain proper system cooling, do not operate the server for more

than 10 minutes without either a drive or a filler panel installed in each bay.

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1. Read the safety information (see “Safety” on page vii and “Installation

2. Touch the static-protective package that contains the drive to any unpainted

metal surface on the server; then, remove the drive from the package and

place it on a static-protective surface.

3. Remove the filler panel from the drive bay, if one is installed.

4. Orient the drive as shown in the illustration.

ꢀ1ꢁ

EMC shield

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

Drive tray

Drive tray handle (in open position)

Release latch

Hard disk drive

5. Make sure that the tray handle is open.

6. Align the drive assembly with the guide rails in the bay.

7. Push the drive into the bay until the drive stops.

8. Push the tray handle to the closed (locked) position.

9. Check the hard disk drive status indicator to make sure that the hard disk drive

is operating correctly.

After you replace a failed hard disk drive, the green activity LED flashes as the

disk spins up. The amber LED turns off after approximately 1 minute. If the

new drive starts to rebuild, the amber LED flashes slowly, and the green

activity LED remains lit during the rebuild process. If the amber LED remains lit

continuously, the drive is faulty and must be replaced. See the Hardware

Maintenance Manual.

Note: You might have to reconfigure the disk arrays after you install hard disk

drives.

10. Close the bezel.

11. Lock the side cover.

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Removing a 3.5-inch hot-swap hard disk drive

Attention: To maintain proper system cooling, do not operate the server for more

than 10 minutes without either a drive or a filler panel installed in each drive bay.

To remove a 3.5-inch hot-swap SAS or hot-swap SATA hard disk drive, do the

following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Unlock the side cover.

3. Open the bezel. Place your finger on the pull-point area on the left side of the

bezel door and rotate it away from the server.

4. Rotate the drive tray handle of the drive assembly to the open position.

5. Grasp the handle of the drive and pull the drive out of the bay.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Hot-swap hard disk drive

Drive tray

Drive tray handle (in open position)

6. If you are instructed to return the 3.5-inch hot-swap hard disk drive, follow all

packaging instructions, and use any packaging materials that are supplied to

you for shipping.

Installing a 3.5-inch hot-swap hard disk drive

Before installing a 3.5-inch hot-swap hard disk drive, read the following information:

v The 3.5-inch hot-swap drives must be either all SAS hard disk drives or all SATA

hard disk drives; do not mix SAS and SATA drives.

v Inspect the drive tray for signs of damage.

v To maintain proper system cooling, do not operate the server for more than 10

minutes without either a drive or a filler panel installed in each drive bay.

v You do not have to turn off the server to install hot-swap drives in the hot-swap

drive bays.

To install a 3.5-inch hot-swap hard disk drive, do the following:

1. Remove the EMC shield, if one is present.

2. Touch the static-protective package that contains the drive to any unpainted

metal surface on the server; then, remove the drive from the package and place

it on a static-protective surface.

3. Make sure that the drive tray handle is in the open position.

4. Align the drive assembly with the guide rails in the bay; then, carefully slide the

drive assembly into the drive bay until the drive snaps into place.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Hot-swap hard disk drive

Drive tray

Drive tray handle (in open position)

EMC shield

5. Rotate the drive tray handle to the closed position.

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6. Check the hard disk drive status indicator to make sure that the hard disk drive

is operating correctly.

After you replace a failed hard disk drive, the green activity LED flashes as the

disk spins up. The amber LED turns off after approximately 1 minute. If the new

drive starts to rebuild, the amber LED flashes slowly, and the green activity LED

remains lit during the rebuild process. If the amber LED remains lit, see the

Hardware Maintenance Manual.

Note: You might have to reconfigure the disk arrays after you install hard disk

drives.

7. Close the bezel.

8. Lock the side cover.

Removing a simple-swap hard disk drive

Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all

power from the server before removing or installing a simple-swap hard disk drive.

To remove a simple-swap hard disk drive, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock the side cover.

4. Open the bezel. Place your finger on the pull-point area on the left side of the

bezel door and rotate it away from the server.

5. Grasp the tab on the drive bay EMC shield and rotate it to the open position.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Filler panels

Drive-bay EMC shield

Tab

Hard disk drive

6. Pull the loops of the drive assembly that is to be removed toward each other;

then, pull the drive assembly out of the bay and set it aside.

7. If you are instructed to return the simple-swap hard disk drive, follow all

packaging instructions, and use any packaging materials that are supplied to

you for shipping.

Installing a simple-swap hard disk drive

Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all

power from the server before removing or installing a simple-swap hard disk drive.

To install a simple-swap hard disk drive, do the following:

1. Touch the static-protective package that contains the drive to any unpainted

metal surface on the server; then, remove the drive from the package and place

it on a static-protective surface.

2. Align the drive assembly with the guide rails in the bay.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Filler panels

Drive-bay EMC shield

Tab

Hard disk drive

3. Pull the loops of the drive assembly toward each other; then, carefully slide the

drive assembly into the drive bay until it stops and release the loops.

Note: Do not release the loops on the drive assembly until it is completely

seated.

4. Close the drive bay EMC shield.

5. Close the bezel.

6. Lock the side cover.

7. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

IDs for hot-swap hard disk drives

Hot-swap server models have drive bays that are connected to a SAS/SATA

backplane. This backplane, also known as the hot-swap-drive backplane, is the

printed circuit board behind these bays.

The hot-swap-drive backplane controls the IDs for the internal hot-swap drive bays.

The following tables list the IDs for the hard disk drives and backplane that are

connected to hot-swap models.

Table 4. IDs for the four-bay 3.5-inch hot-swap drive models

Drive bay number

Drive bay 4

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Table 4. IDs for the four-bay 3.5-inch hot-swap drive models (continued)

Drive bay number

Drive bay 5

Drive bay 6

Drive bay 7

Table 5. IDs for the eight-bay 2.5-inch hot-swap models

Drive bay number

Drive bay 4

Drive bay 5

Drive bay 6

Drive bay 7

Drive bay 8

Drive bay 9

Drive bay 10

Drive bay 11

Power and signal cables for internal drives

The server uses cables to connect SATA attached, simple-swap SATA, hot-swap

SATA and hot-swap SAS devices to the power supply and to the system board.

(See “System-board internal connectors” on page 28 for the location of

system-board connectors.) Review the following information before connecting

power and signal cables to internal drives:

v The drives that are preinstalled in the server come with power and signal cables

attached. If you replace any drives, remember which cable is attached to which

drive.

v When you route a cable, make sure that it does not block the airflow to the rear

of the drives or over the microprocessor or DIMMs.

The following cables are provided:

v The DVD drive is attached to an ATA signal cable. The blue connector is

attached to the system board. The connector on the other end is attached to the

SATA device. The middle connector attaches to an optional optical device or tape

drive. A separate power cable provides power to the device from the system

board.

v Simple-swap SATA models: The simple-swap SATA models come with a

combination signal/power cable that connects to the connector on the system

board and the simple-swap SATA backplate to provide signal and power to the

simple-swap SATA drives. Connect the power connector on the split end of the

cable to the Hard disk drive backplane power connector on the system board

and connect the signal connector on the split end of the cable to the

Simple-swap SATA signal cable connector on the system board. On the other

end of the combination signal/power cable, connect a signal connector to each

drive bay signal connector on the simple-swap SATA backplate and connect a

power connector to each drive bay power connector on the simple-swap SATA

backplate.

v Hot-swap SAS or hot-swap SATA models:

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– The 2.5-inch hot-swap SAS and hot-swap SATA models come with the

following cables to provide signal and power to the hot-swap SAS/SATA

drives:

- Two single signal cables (thick red and black) that connects to the signal

cable connectors on the hard disk drive backplanes and the connectors on

the SAS/SATA RAID adapter (see the ServeRAID adapters installation

instructions in this document for more cabling information).

- A split power cable (red/yellow/black). The end of the power cable with the

single connector connects to the Hard disk drive backplane power

connector on the system board and the end of the power cable with the

two connectors, connects to the power connectors on the hard disk drive

backplanes.

- A split configuration signal cable (black). The end of the configuration signal

cable with the single connector connects to the Hard disk drive backplane

configuration signal connector on the system board and the end of the

configuration signal cable with the two connectors, connects to the

configuration signal connectors on the hard disk drive backplanes.

– The 3.5-inch hot-swap SAS and hot-swap SATA models come with the

following to provide signal and power to the 3.5-inch hot-swap SAS/SATA

drives:

- A single signal cable (thick red and black) that connects to the hard disk

drive backplane and one of the connectors on the SAS/SATA RAID adapter

(see the ServeRAID adapters installation instructions in this document for

more cabling information).

- A single power cable (red/yellow/black) that connects to the Hard disk

drive backplane power connector on the system board and to the power

connector on the hard disk drive backplane.

- A single configuration signal cable (black) that connects to the Hard disk

drive backplane configuration signal connector on the system board

and the configuration signal connector on the hard disk drive backplane.

For more information about the requirements for SAS/SATA cables and connecting

SAS/SATA devices, see the documentation that comes with these devices.

For a list of supported options for the server, see http://www.lenovo.com/thinkserver.

Removing a power supply

When you remove or install a power supply, observe the following precautions.

Statement 8:

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CAUTION:

Never remove the cover on a power supply or any part that has the following

label attached.

Hazardous voltage, current, and energy levels are present inside any

component that has this label attached. There are no serviceable parts inside

these components. If you suspect a problem with one of these parts, contact

a service technician.

Statement 11:

CAUTION:

The following label indicates sharp edges, corners, or joints nearby.

Statement 17:

CAUTION:

The following label indicates moving parts nearby.

To remove a power supply, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 43).

Note: It might be helpful to position the server on its side for the remainder of

this procedure.

4. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the way

up until the retainer latch locks the cage in place on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

5. Disconnect the cables from the power supply to the system board and all

internal components. Be sure to make a note of the cable routing.

Attention: Support the power supply while you remove the mounting screws.

After the screws are removed, the power supply is loose and can damage other

components in the server.

6. While you support the power-supply, remove the three screws from the pivot

bracket that secure the power supply to the chassis; then, lift the power supply

off the chassis. Save the screws to use when you install the replacement power

supply.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply retaining screws

Power supply assembly

7. If you are instructed to return the power supply, follow all packaging instructions,

and use any packaging materials that are supplied to you for shipping.

Installing a power supply

To install a power supply, do the following:

Note: Approximately 1 to 3 minutes after the server is connected to ac power, the

power-control button becomes active.

1. Align the screw holes in the power-supply-cage pivot bracket with the

corresponding screw holes on the rear of the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply retaining screws

Power supply assembly

2. While you support the power supply cage, install the three screws that secure

the power supply to the chassis.

3. Connect the cables from the power supply to the system board and all internal

components.

4. Rotate the power-supply-cage assembly back into the server. Press the

power-supply-cage release tab and rotate the power-supply-cage assembly into

the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

5. Install the side cover (see “Installing the side cover” on page 134).

6. Lock the side cover.

7. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing a hot-swap fan

Attention:

v Replace a hot-swap fan within 30 seconds of removal.

v To ensure proper cooling and airflow, do not operate the server for more than 2

minutes with the side cover removed.

To replace a hot-swap fan, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

Attention: Static electricity that is released to internal server components

when the server is powered on might cause the server to halt, which could

result in the loss of data. To avoid this potential problem, always use an

electrostatic-discharge wrist strap or other grounding system when working

inside the server with the power on.

2. Unlock and remove the side cover (see “Removing the side cover” on page 43).

3. With your finger, slide the orange release tab in the direction indicated by the

arrow on top of the fan to unlock the fan handle. Grasp the fan handle and pull

the fan ꢀ1ꢁ out of the fan cage assembly.

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4. If you are instructed to return the hot-swap fan, follow all packaging instructions,

and use any packaging materials that are supplied to you for shipping.

Installing a hot-swap fan

Attention:

v Replace a hot-swap fan within 30 seconds of removal.

v To ensure proper cooling and airflow, do not operate the server for more than 2

minutes with the side cover removed.

To install a hot-swap fan, do the following:

1. Touch the static-protective package that contains the hot-swap fan to any

unpainted metal surface on the server; then, remove the fan from the package

and place it on a static-protective surface.

2. Align the fan ꢀ1ꢁ over the fan slot and lower fan into the slot in the fan cage

assembly.

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3. Press down on the fan until it locks into place; then, close the fan handle to the

locking position.

4. Install the side cover (see “Installing the side cover” on page 134).

5. Lock the side cover.

Removing a memory module

To remove a DIMM, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

the Setup Utility” on page 138.

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Carefully position the server on its side so that it is facing up.

Note: Do not allow the server to fall over.

4. Unlock and remove the side cover (see “Removing the side cover” on page 43).

5. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the way

up until the retainer latch locks the cage in place on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

6. Remove the air baffle (see “Removing the air baffle” on page 44).

7. Locate the DIMM connector that contains the DIMM that is to be replaced.

Note: Do not insert memory DIMMs into connectors marked as reserved.

These DIMM slots are not supported in this model.

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ꢀ1ꢁ DIMM 1 (reserved)

ꢀ2ꢁ DIMM 2

ꢀ3ꢁ DIMM 3

ꢀ9ꢁ

DIMM 9 (reserved)

ꢀ10ꢁ DIMM 10

ꢀ11ꢁ DIMM 11

ꢀ4ꢁ DIMM 4 (reserved)

ꢀ5ꢁ DIMM 5

ꢀ6ꢁ DIMM 6

ꢀ7ꢁ DIMM 7

ꢀ8ꢁ DIMM 8

ꢀ12ꢁ DIMM 12 (reserved)

ꢀ13ꢁ DIMM 13

ꢀ14ꢁ DIMM 14

ꢀ15ꢁ DIMM 15

ꢀ16ꢁ DIMM 16

Attention: To avoid breaking the DIMM retaining clips or damaging the DIMM

connectors, open and close the clips gently.

8. Carefully open the retaining clips on each end of the DIMM connector and

remove the DIMM.

ꢀ1ꢁ

ꢀ2ꢁ

DIMM

Retaining clip

9. If you are instructed to return the DIMM, follow all packaging instructions, and

use any packaging materials that are supplied to you for shipping.

Installing a memory module

Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is

the correct type of memory. If you are adding DIMMs, install the DIMMs in the

sequence indicated in this section.

The following notes describe the types of dual inline memory modules (DIMMs) that

the server supports and other information that you must consider when installing

DIMMs (see “System-board option connectors” on page 30 for the location of the

DIMM connectors):

v The server supports industry-standard, 800, 1066, or 1333 MHz,

PC3-10600R-999 (single-rank or dual-rank) double-data-rate 3 (DDR3),

registered, synchronous dynamic random-access memory (SDRAM) dual inline

memory modules (DIMMs) with error correcting code (ECC). For a list of

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supported options for the server, see http://www.lenovo.com/thinkserver; then,

select your country and navigate to the list of options for the server.

– The specifications of a DDR3 DIMM are on a label on the DIMM, in the

following format.

ggg eRxff-PC3-wwwwwm-aa-bb-cc

where:

ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)

e is the number of ranks

1 = single-rank

2 = dual-rank

4 = quad-rank

ff is the device organization (bit width)

4 = x4 organization (4 DQ lines per SDRAM)

8 = x8 organization

16 = x16 organization

wwwww is the DIMM bandwidth, in MBps

6400 = 6.40 GBps (PC3-800 SDRAMs, 8-byte primary data bus)

8500 = 8.53 GBps (PC3-1066 SDRAMs, 8-byte primary data bus)

10600 = 10.66 GBps (PC3-1333 SDRAMs, 8-byte primary data bus)

12800 = 12.80 GBps PC3-1600 SDRAMs, 8-byte primary data bus)

m is the DIMM type

E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)

R = Registered DIMM (RDIMM)

U = Unbuffered DIMM with no ECC (x64-bit primary data bus)

aa is the CAS latency, in clocks at maximum operating frequency

bb is the JEDEC SPD Revision Encoding and Additions level

cc is the reference design file for the design of the DIMM

d is the revision number of the reference design of the DIMM

v The server supports a maximum of 12 single-rank or dual-rank DIMMs.

Note: To determine the type of a DIMM, see the label on the DIMM. The

information on the label is in the format xxxxx nRxxx PC3-xxxxx-xx-xx-xxx. The

numeral in the sixth numerical position indicates whether the DIMM is single-rank

(n=1) or dual-rank (n=2).

v The server supports three single-rank or dual-rank DIMMs per channel. The

following table shows an example of the maximum amount of memory that you

can install, using ranked DIMMs.

Table 6. Maximum memory installation using ranked DIMMs

Number of DIMMs

DIMM type

DIMM size

4 GB

Total memory

48 GB

Single-rank DIMMs

Dual-rank DIMMs

4 GB

48 GB

8 GB (if available)

96 GB

v The DIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8

GB (when available). The server supports a minimum of 2 GB and a maximum of

96 GB of system memory.

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Note: The amount of usable memory is reduced depending on the system

configuration. A certain amount of memory must be reserved for system

resources. To view the total amount of installed memory and the amount of

configured memory, run the Setup Utility. For additional information, see “Using

v A minimum of one DIMM must be installed for each microprocessor. For

example, you must install a minimum of two DIMMs if the server has two

microprocessors installed. However, to improve system performance, install a

minimum of three DIMMs for each microprocessor.

v The maximum operating speed of the server is determined by the slowest DIMM

install in the server.

v The server comes with a minimum of two 1 GB DIMMs, installed in slots 3 and 6.

v When you install additional DIMMs in independent mode, install them in the order

shown in the following table to optimize system performance. All three channels

on the memory interface for each microprocessor can be populated in any order

and have no matching requirements.

Table 7. Independent mode DIMM installation sequence

Installed microprocessors DIMM connector population sequence

Microprocessor socket 1

Microprocessor socket 2

3, 6, 8, 2, 5, 7

11, 14, 16, 10, 13, 15

Note: DIMM connectors 1, 4, 9, and 12 are not functional. Do not install DIMMs in these

connectors.

v The server supports memory mirroring (mirroring mode):

– Memory-mirroring mode replicates and stores data on two pairs of DIMMs

within two channels (channels 0 and 1) simultaneously. If a failure occurs, the

memory controller switches from the primary pair of memory DIMMs to the

backup pair of DIMMs. To enable memory mirroring through the Setup Utility,

select System Settings → Memory. For more information, see “Using the

Setup Utility” on page 138. When you use the memory mirroring feature,

consider the following information:

- When you use memory mirroring, you must install a pair of DIMMs at a

time. One DIMM must be in channel 0, and the mirroring DIMM must be in

the same slot in channel 1. The two DIMMs in each pair must be identical

in size, type, and rank (single or dual), and organization, but not in speed.

The channels run at the speed of the slowest DIMM in any of the channels.

- Channel 2, DIMM connectors 7, 8, 15, and 16 are not used in

memory-mirroring mode.

- The maximum available memory is reduced to half of the installed memory

when memory mirroring is enabled. For example, if you install 48 GB of

memory, only 24 GB of addressable memory is available when you use

memory mirroring.

The following table lists the usable DIMM connectors on each memory channel.

Table 8. Connectors on each memory channel

Memory channel

Channel 0

DIMM connectors

2, 3, 10, 11

Channel 1

5, 6, 13, 14

Channel 2

7, 8, 15, 16

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The following table lists the installation sequence for installing DIMMs in

memory-mirroring mode.

Table 9. Memory-mirroring mode DIMM population sequence

Number of installed

DIMMs

microprocessors

DIMM connector

First pair of DIMMs

Second pair of DIMMs

Third pair of DIMMs

Fourth pair of DIMMs

3, 6

2, 5

11, 14

10, 13

Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode and DIMM

connectors 1, 4, 9, and 12 are not functional on this server. Do not install DIMMs in these

connectors.

v When you install or remove DIMMs, the server configuration information

changes. When you restart the server, the system displays a message that

indicates that the memory configuration has changed.

Attention: Static electricity that is released to internal server components when

the server is powered on might cause the server to stop, which could result in the

loss of data. To avoid this potential problem, always use an electrostatic-discharge

wrist strap or other grounding system when working inside the server with the

power on.

To install a DIMM, do the following:

1. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

2. Unlock and remove the side cover (see “Removing the side cover” on page

3. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

4. Remove the air baffle (see “Removing the air baffle” on page 44).

5. Locate the DIMM connectors on the system board. Determine the connector in

which you will install the DIMM. Install the DIMMs in the sequence indicated

earlier in this section.

Note: DIMM connectors 1, 4, 9, and 12 are not functional in this server. Do

not install DIMMs in these connectors.

ꢀ1ꢁ DIMM 1 (reserved)

ꢀ2ꢁ DIMM 2

ꢀ3ꢁ DIMM 3

ꢀ9ꢁ

DIMM 9 (reserved)

ꢀ10ꢁ DIMM 10

ꢀ11ꢁ DIMM 11

ꢀ4ꢁ DIMM 4 (reserved)

ꢀ5ꢁ DIMM 5

ꢀ6ꢁ DIMM 6

ꢀ7ꢁ DIMM 7

ꢀ8ꢁ DIMM 8

ꢀ12ꢁ DIMM 12 (reserved)

ꢀ13ꢁ DIMM 13

ꢀ14ꢁ DIMM 14

ꢀ15ꢁ DIMM 15

ꢀ16ꢁ DIMM 16

Note: Do not insert memory DIMMs into connectors marked as reserved.

These DIMM slots are not supported in this model.

6. Open the retaining clips on the DIMM connector.

Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

7. Touch the static-protective package that contains the DIMM to any unpainted

metal surface on the server; then, remove the new DIMM from the package.

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8. Turn the DIMM so that the DIMM keys align correctly with the connector.

ꢀ1ꢁ

ꢀ2ꢁ

DIMM

Retaining clip

9. Insert the DIMM into the connector by aligning the edges of the DIMM with the

slots at the ends of the DIMM connector. Firmly press the DIMM straight down

into the connector by applying pressure on both ends of the DIMM

simultaneously. The retaining clips snap into the locked position when the

DIMM is firmly seated in the connector. If there is a gap between the DIMM

and the retaining clips, the DIMM has not been correctly installed. Open the

retaining clips, remove the DIMM, and then reinsert it.

10. Install the air baffle (see “Installing the air baffle” on page 132).

11. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

12. Install the side cover (see “Installing the side cover” on page 134).

13. Lock the side cover.

14. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing an adapter

To remove an adapter, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

http://www.lenovo.com/thinkserver.

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 43).

4. Disconnect any cables from the adapter or any cables that impede access to

the adapter.

5. Rotate the rear adapter retention bracket to the open (unlocked) position. If you

are removing a full-length adapter, open the front adapter-retention bracket also.

6. If necessary, remove the expansion-slot screw at the rear of the adapter.

7. Carefully grasp the adapter by its top edge or upper corners, and pull the

adapter from the server.

Attention: Expansion-slot covers must be installed in all empty slots. This

maintains the electronic emissions standards of the computer and ensures

proper ventilation of computer components.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Rear adapter-retention bracket

Adapter

Front adapter-retention bracket

8. If the adapter is not being replaced, install an expansion-slot cover in the

expansion-slot opening.

9. If you are instructed to return the adapter, follow all packaging instructions, and

use any packaging materials that are supplied to you for shipping.

Installing an adapter

The following notes describe the types of adapters that the server supports and

other information that you must consider when installing an adapter. Adapter that

the server supports might vary, depending on your server model.

v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this section. If you must change the

switch setting or jumper settings on the adapter, follow the instructions that come

with the adapter.

v Read the documentation that comes with your operating system.

v Use PCI slot 2 for video adapters.

Do not set the maximum digital video adapter resolution above 1600 x 1200 at

60 Hz for an LCD monitor. This is the highest resolution that is supported for any

add-on video adapter that you install in the server.

v Any high-definition video-out connector or stereo connector on any add-on video

adapter is not supported

v The server provides up to eight adapter connectors, or slots as follows

(depending on your server model):

Note: The x8 (x4) designation for slot 3 (for example) identifies an x8 slot that is

designed to support x8 adapters and x4 adapters that can downshift to operate

at the x4 bandwidth. If you install an x8 adapter in slot 3 that can downshift to

the x4 bandwidth, it will run at the x4 bandwidth. The x8 connector can be used

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for x4 and x8 adapters. These same rules apply to the other PCI slots also.

Check the information that comes with your adapter for compatibility information.

– Slots on the system board:

- Slot 1, PCI Express Gen 2 x8 (x8)

- Slot 2, PCI Express Gen 2 x16 (x8)

- Slot 3, PCI Express Gen 2 x8 (x4)

- Slot 4, PCI Express Gen 2 x8 (x4)

- Slot 5, PCI Express Gen 2 x8 (x8)

- Slot 6, PCI 32-bit/33 MHz

– If you install the one-slot PCI extender card in the server:

One additional PCI Express Gen 1 x8 (x4) slot is available

– If you install the two-slot PCI extender card in the server:

v You can install full-length adapters that are supported in slots 2, 3, 4, and 5 on

the system board, and the slots on the one-slot or two-slot extender cards. You

can only install half-length adapters in slots 1 and 6.

v The 32-bit slot 6 supports 5.0 V keyed PCI adapters; they do not support 3.3 V

keyed adapters. Universal adapters are supported in slots 4 and 5 if they are

universally keyed.

v You can install the ServeRAID-BR10i SAS/SATA controller, the optional

ServeRAID-MR10i SAS/SATA controller, or the optional ServeRAID-MR10is

VAULT SAS/SATA controller in slots 1 of hot-swap SAS or hot-swap SATA

models. These ServeRAID adapters are not supported on the simple-swap

models.

v The ServeRAID-BR10i adapter comes standard on hot-swap SAS and hot-swap

SATA models and provides RAID levels 0, 1, and 1E support. You can order the

ServeRAID-MR10i adapter which provides RAID levels 0, 1, 5, 6, 10, 50, and 60

support, and the optional ServeRAID-MR10is adapter with an encryption 1078

DE chip provides RAID levels 0, 1, 5, 6, 10, 50, and 60 support.

To ensure that any of your ServeRAID 10i, 10is, or 10M adapters function

properly on UEFI-based servers, make sure that the adapter firmware level is

updated to at least 11.x.x-XXX , and the supporting drivers.

Attention: Some cluster solutions require specific code levels or coordinated

code updates. If the device is part of a cluster solution, verify that the latest level

of code is supported for the cluster solution before you update the code.

v The server scans PCI Express slot 1 and PCI Express slots 2 and 3 to assign

system resources. Then, the server starts the devices in the following order, if

you have not changed the default startup sequence: PCI Express slot 1, PCI

Express slot 2, PCI slot 6, and PCI Express slot 3.

v For a list of supported options for the server, see

To install an adapter, do the following:

Note: The instructions in this section apply to any PCI adapter (for example, video

graphics adapters or network adapters).

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices and disconnect all external cables

and power cords; then, remove the side cover. See “Removing the side cover”

on page 43.

3. Carefully position the server on its side so that it is lying flat and facing up.

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Note: Do not allow the server to fall over.

4. Follow the cabling instructions that come with the adapter to set jumpers or

switches, if there are any. Route the adapter cables before you install the

adapter.

5. Rotate the rear adapter-retention bracket to the open (unlocked) position.

6. If you are installing a full-length adapter, press on the release lever on the right

side of the front adapter-retention bracket to release the retaining tab on the

left side of the bracket.

7. Carefully grasp the adapter by the top edge or upper corner, and move the

adapter directly from the static-protective package to the adapter slot. Align the

adapter with the expansion slot guides; then, press the adapter firmly into the

expansion slot. For a full-length adapter, make sure that the front edge of the

adapter is properly seated in the correct slot in the front adapter-retention

bracket.

Note: Make sure that the adapter is seated correctly in the expansion slot

before you turn on the server. Incomplete installation of an adapter might

damage the system board or the adapter.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Adapter

Rear adapter retention bracket

Front adapter retention bracket

8. Connect all required cables to the adapter. Route cables so that they do not

block air flow from the fans.

9. Rotate the rear and front adapter-retention brackets to the closed position.

10. Close the bezel.

Install the side cover (see “Installing the side cover” on page 134).

Lock the side cover.

Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

If you have other options to install or remove, do so now; otherwise, go to

Installing a second microprocessor

The following notes describe the type of microprocessor that the server supports

and other information that you must consider when installing a microprocessor:

v The server comes with one microprocessor installed, but supports up to two

microprocessors.

Note: A microprocessor must be installed and removed only by a trained service

technician.

v To download the most current level of the firmware for your server, do the

following:

2. Enter your product number (machine type and model number) or select

Servers and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

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v The first microprocessor must always be installed in microprocessor socket 1.

v When one microprocessor is installed, a heat sink filler is not required for

microprocessor socket 2; however, the air baffle must be installed to provide

proper system cooling.

v Do not remove the first microprocessor from the system board when you install

the second microprocessor.

v When you install the second microprocessor, you must also install additional

memory. See “Installing a memory module” on page 89.

v The first microprocessor voltage regulator module (VRM) is integrated on the

system board.

v When you install a second microprocessor, you must also install the voltage

regulator module (VRM), which comes with the microprocessor option kit, in the

VRM connector on the system board.

v Some models support dual-core microprocessors or quad-core microprocessors.

Do not mix dual-core microprocessors and quad-core microprocessors in the

same system. Install all dual-core or all quad-core microprocessors in the server.

v To ensure proper server operation when you install an additional microprocessor,

use microprocessors that have the same QuickPath Interconnect (QPI) link

speed, integrated memory controller frequency, core frequency, power segment,

internal cache size, and type. You can use the Setup Utility to determine the

specific type of microprocessor that is installed on the system board.

v Mixing microprocessors of different stepping levels within the same server model

is supported. You do not have to install the microprocessor with the lowest

stepping level and features in microprocessor socket 1.

v The microprocessor speeds are automatically set for this server; therefore, you

do not have to set any microprocessor frequency-selection jumpers or switches.

v If the thermal-grease protective cover (for example, a plastic cap or tape liner) is

removed from the heat sink, do not touch the thermal grease on the bottom of

the heat sink or set down the heat sink.

v If you have to replace a microprocessor, call for service.

v To order additional microprocessor options, contact your Lenovo marketing

representative or authorized reseller.

The following illustration shows the location of the microprocessor connectors and

the VRM connector.

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ꢀ1ꢁ DIMM 9 (reserved)

ꢀ2ꢁ DIMM 10

ꢀ15ꢁ DIMM 2

ꢀ16ꢁ DIMM 1 (reserved)

ꢀ3ꢁ DIMM 11

ꢀ17ꢁ Battery

ꢀ4ꢁ DIMM 12 (reserved)

ꢀ5ꢁ DIMM 13

ꢀ18ꢁ PCI extender card connector

ꢀ19ꢁ Microprocessor 1

ꢀ6ꢁ DIMM 14

ꢀ20ꢁ Microprocessor 2

ꢀ7ꢁ DIMM 15

ꢀ8ꢁ DIMM 16

ꢀ9ꢁ DIMM 8

ꢀ10ꢁ DIMM 7

ꢀ11ꢁ DIMM 6

ꢀ12ꢁ DIMM 5

ꢀ13ꢁ DIMM 4 (reserved)

ꢀ14ꢁ DIMM 3

ꢀ21ꢁ Slot 6, PCI 32 bit/33 MHz

ꢀ22ꢁ Slot 5, PCI Express Gen2 x8 (x8)

ꢀ23ꢁ Slot 4, PCI Express Gen2 x8 (x4)

ꢀ24ꢁ Slot 3, PCI Express Gen2 x8 (x4)

ꢀ25ꢁ Slot 2, PCI Express Gen2 x18 (x8)

ꢀ26ꢁ Slot 1, PCI Express Gen2 x8 (x8)

ꢀ27ꢁ Virtual media key connector

ꢀ28ꢁ Optional VRM connector

To install an additional microprocessor, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

(see “Removing the side cover” on page 43).

2. Turn off the server and disconnect all power cords and external cables (see

“Turning off the server” on page 35); then, unlock and remove the server cover

3. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

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4. Remove the air baffle (see “Removing the air baffle” on page 44).

5. Remove the fan cage assembly (see “Removing the fan cage assembly” on

6. Install the VRM in the VRM connector:

a. Turn the VRM so that the VRM keys align correctly with the slot connector.

b. Firmly press the VRM straight down into the connector by applying

pressure on both ends of the VRM simultaneously.

ꢀ1ꢁ

Heatsink 2

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

ꢀ6ꢁ

ꢀ7ꢁ

Microprocessor release lever

VRM connector

Microprocessor 2 VRM

Alignment key tab

Microprocessor 2

Alignment key

c. Make sure that the retaining clips are in the locked position when the VRM

is firmly seated in the connector.

d. Make sure that the retaining clips are in the locked position when the VRM

is firmly seated in the connector.

7. Locate the second microprocessor connector on the system board.

8. Install the microprocessor:

a. Touch the static-protective package that contains the microprocessor to any

unpainted metal surface on the server. Then, remove the microprocessor

from the package.

b. Remove the protective cover, tape, or label from the surface of the

microprocessor socket, if any is present.

Attention: Make sure that the release latch on the microprocessor socket

is in the fully open position before you insert the microprocessor in the

socket. Failure to do so might result in permanent damage to the

microprocessor, microprocessor socket, and system board.

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c. Rotate the microprocessor release latch on the microprocessor socket from

the closed and locked position to the fully open position.

Attention:

v Do not touch the microprocessor contact; handle the microprocessor by

the edges only. Contaminants on the microprocessor contacts, such as

oil from your skin, can cause connection failures between the contacts

and the socket.

v Handle the microprocessor carefully. Dropping the microprocessor during

installation or removal can damage the contacts.

v Do not use excessive force when pressing the microprocessor into the

socket.

v Make sure that the microprocessor is oriented and aligned with land

number 1 in the socket before you try to close the latch.

d. Align the microprocessor with the socket (note the alignment mark and the

position of the notches); then, carefully place the microprocessor on the

socket and close the microprocessor bracket frame.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Microprocessor

Alignment triangles

Notches

Microprocessor bracket frame

e. Carefully close the microprocessor release latch to secure the

microprocessor in the socket.

9. Install the heat sink.

Attention: Do not touch the thermal grease on the bottom of the heat sink or

set down the heat sink after you remove the plastic cover. Touching the

thermal grease will contaminate it.

The following illustration shows the bottom surface of the heat sink.

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ꢀ1ꢁ

ꢀ2ꢁ

Thermal grease

Heat sink

a. Make sure that the heat-sink release lever is in the open position.

b. Remove the plastic protective cover from the bottom of the heat sink.

c. If the new heat sink did not come with thermal grease, (Trained service

technician only) apply thermal grease on the microprocessor before you

install the heat sink (see the Hardware Maintenance Manual for information

on applying thermal grease).

d. Align the heat sink above the microprocessor with the thermal-grease side

down.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

ꢀ6ꢁ

ꢀ7ꢁ

Heat-sink flange

Microprocessor

Release lever locking tab

Retainer bracket

Alignment tab

Heat-sink release lever

Notch

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e. Tilt the heat sink slightly to the side and slide the heat sink flange

underneath the flange of the heat sink retainer bracket.

f. Press down firmly on the heat sink until it is seated securely.

g. Rotate the heat-sink lever to the closed position and hook it underneath the

lock tab.

10. Reinstall the air baffle (see “Installing the air baffle” on page 132).

11. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

If you have other options to install or remove, do so now. Otherwise, go to

Removing a ServeRAID-BR10i SAS/SATA controller

To remove a ServeRAID-BR10i SAS/SATA adapter, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables. Remove the side cover (see “Removing the side cover” on

page 43).

3. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

4. Rotate the rear adapter-retention bracket to the open (unlocked) position.

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5. Disconnect any cables connected to the adapter.

Attention: To avoid breaking the retaining clips or damaging the

ServeRAID-BR10i adapter connector, open and close the clips gently.

6. Carefully open the retaining clip on each end of the ServeRAID-BR10i adapter

connector and remove the adapter from the server.

7. If you are instructed to return the adapter, follow all packaging instructions, and

use any packaging materials that are supplied to you for shipping.

Installing the ServeRAID-BR10i SAS/SATA controller

The ServeRAID-BR10i SAS/SATA controller must be installed in the dedicated

connector, PCI slot 1, on the system board. The ServeRAID-BR10i adapter is

supported on hot-swap server models only. The ServeRAID-BR10i SAS/SATA

adapter enables integrated RAID levels 0, 1, and 1E capability on hot-swap hard

disk drives.

Attention: Some cluster solutions require specific code levels or coordinated code

updates. If the device is part of a cluster solution, verify that the latest level of code

is supported for the cluster solution before you update the code.

To install the ServeRAID-BR10i adapter, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords

and all external cables. Remove the side cover (see “Removing the side cover”

on page 43).

Attention: To avoid breaking the retaining clips or damaging the

ServeRAID-BR10i adapter connector, open and close the clips gently.

3. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

4. Rotate the rear adapter-retention bracket to the open (unlocked) position.

5. Open the retaining clip on each end of the ServeRAID-BR10i adapter

connector on the system board.

6. Touch the static-protective package containing the ServeRAID-BR10i adapter

to any unpainted metal surface on the server. Then, remove the

ServeRAID-BR10i adapter from the package.

7. Turn the ServeRAID-BR10i adapter so that the ServeRAID-BR10i adapter keys

align correctly with the connector.

Attention: Incomplete insertion might cause damage to the system board or

the ServeRAID-BR10i adapter.

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ꢀ1ꢁ

ꢀ2ꢁ

ServeRAID-BR10i controller

PCI slot 1

8. Press the ServeRAID-BR10i adapter firmly into the connector on the system

board.

9. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

10. Remove the air baffle (see “Removing the air baffle” on page 44).

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11. Remove the fan cage assembly (see “Removing the fan cage assembly” on

12. Connect the configuration signal cable. See “Power and signal cables for

internal drives” on page 78 for information about cabling the power and signal

cables.

13. Complete the cabling of the ServeRAID-BR10i SAS/SATA adapter.

v For the eight drive-bay, 2.5-inch server model, connect one end of the signal

cable to the drive backplane for drive bays 0 through 3 and route the other

end through the plastic slot on the bottom of the chassis underneath the

front fan cage; then, connect it to the ServeRAID-BR10i SAS/SATA

controller as shown in the following illustrations:

ꢀ1ꢁ

ꢀ2ꢁ

Signal cable for drives 0-3

Adapter connector for drives 0-3 signal cable

The following illustration shows the connectors on the controller to which

you connect the signal cables from the drive backplanes.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ServeRAID-BR10i controller

Adapter connector for drives 0-3 signal cable

Adapter connector for drives 4-7 signal cable

Connect one end of the other signal cable to the drive backplane for drive

bays 4 through 7 and route the other end of the cable through the plastic

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slots on the bottom of the chassis underneath the fan cage assembly; then,

connect it to the ServeRAID-BR10i SAS/SATA controller as shown in the

following illustration:

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Signal cable for drives 4-7

Adapter connector for drives 4-7 signal cable

Signal cable for drives 0-3

Adapter connector for drives 0-3 signal cable

Connect the single end of the power cable to the Hard disk drive

backplane power connector on the system board and connect the split

end of the power cable to the connectors on the backplane as shown in the

following illustration.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Power connector

Power cable

Backplane power connectors

v For the four drive-bay, 3.5-inch server model, connect the signal cable as

shown in the following illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

Adapter connector

Signal cable

14. Reinstall the front fan cage assembly. Align the front fan cage assembly over

the fan cage assembly slot and with the connector on the system board. Lower

the fan cage assembly into the chassis and press down firmly until the fan

cage assembly is seated firmly in place. Make sure that no cables will be

pinched.

15. Reinstall the air baffle (see “Installing the air baffle” on page 132).

16. Rotate the rear adapter-retention bracket to the closed (locked) position.

17. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

If you have other options to install or remove, do so now. Otherwise, Go to

Removing an optional ServeRAID-MR10i SAS/SATA controller

To remove a ServeRAID-MR10i SAS/SATA adapter, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables. Remove the side cover (see “Removing the side cover” on

page 43).

3. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

4. Rotate the rear adapter-retention bracket to the open (unlocked) position.

5. Disconnect any cables connected to the adapter.

Attention: To avoid breaking the retaining clips or damaging the

ServeRAID-MR10i adapter connector, open and close the clips gently.

6. Carefully open the retaining clip on each end of the ServeRAID-MR10i adapter

connector and remove the adapter from the server.

7. If you are instructed to return the adapter, follow all packaging instructions, and

use any packaging materials that are supplied to you for shipping.

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Installing the optional ServeRAID-MR10i SAS/SATA controller

The optional ServeRAID-MR10i SAS/SATA controller can be installed only in its

dedicated connector, PCI slot 1, on the system board. The ServeRAID-MR10i

adapter is supported on hot-swap server models only. The ServeRAID-MR10i

SAS/SATA adapter enables integrated RAID levels 0, 1, 5, 6, 10, 50, and 60

support capability on hot-swap hard disk drives. For configuration information, see

the documentation on the ServeRAID CD that comes with the adapter.

Important: To ensure that any of your ServeRAID 10i, 10is, or 10M adapters

function properly on UEFI-based servers, make sure that the adapter firmware level

is updated to at least 11.xx-XXX, and the supporting drivers.

Attention: Some cluster solutions require specific code levels or coordinated code

updates. If the device is part of a cluster solution, verify that the latest level of code

is supported for the cluster solution before you update the code.

To install the ServeRAID-MR10i adapter, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords

and all external cables. Remove the side cover (see “Removing the side cover”

on page 43).

Attention: To avoid breaking the retaining clips or damaging the

ServeRAID-MR10i adapter connector, open and close the clips gently.

3. Remove the side cover (see “Removing the side cover” on page 43).

4. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

5. Remove the screw that secures the expansion-slot cover to the chassis (if no

adapter is installed in the slot). Store the expansion-slot cover and screw in a

safe place for future use.

Note: Expansion-slot covers must be installed on all vacant slots. This

maintains the electronic emissions standards of the server and ensures proper

ventilation of server components.

6. Open the retaining clips on each end of the ServeRAID-MR10i adapter

connector on the system board.

7. Touch the static-protective package that contains the ServeRAID-MR10i

adapter to any unpainted metal surface on the server. Then, remove the

ServeRAID-MR10i adapter and battery pack from the package.

8. If the battery pack (battery carrier and battery) did not come installed on the

ServeRAID adapter, install the battery pack.

a. Align the battery carrier pins and the connector for the battery carrier with

the pin holes and connector on the ServeRAID adapter; then, lower the

battery carrier onto the ServeRAID adapter.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ServeRAID adapter

Battery carrier

Battery

Connector for battery carrier

b. Press the battery carrier into the connector on the ServeRAID adapter until

it is firmly connected.

c. Secure the battery carrier to the ServeRAID adapter with the screws that

came with the battery pack.

9. Turn the ServeRAID-MR10i adapter so that the ServeRAID-MR10i adapter

keys align correctly with the connector.

Attention: Incomplete insertion might cause damage to the system board or

the ServeRAID-MR10i adapter.

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ꢀ1ꢁ

ꢀ2ꢁ

ServeRAID-MR10i controller

PCI slot 1

10. Press the ServeRAID-MR10i adapter firmly into the connector on the system

board.

11. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

12. Remove the air baffle (see “Removing the air baffle” on page 44).

13. Remove the front fan cage assembly (see “Removing the fan cage assembly”

on page 46).

14. Connect the configuration signal cable. See “Power and signal cables for

internal drives” on page 78 for information about cabling the power and signal

cables.

15. Complete the cabling of the ServeRAID-MR10i adapter. See “Power and signal

cables for internal drives” on page 78 for additional information about cabling

the power and signal cables.

v For the eight drive-bay, 2.5-inch server model, connect one end of the signal

cable to the drive backplane for drive bays 0 through 3 and route the other

end through the plastic slot on the bottom of the chassis underneath the

front fan cage; then, connect it to the ServeRAID-MR10i SAS/SATA

controller as shown in the following illustrations:

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ꢀ1ꢁ

ꢀ2ꢁ

Adapter connector for drives 0-3 signal cable

Signal cable for drives 0-3

The following illustration shows the connectors on the controller to which

you connect the signal cables from the drive backplanes.

ꢀ1ꢁ ServeRAID-MR10i controller

ꢀ2ꢁ Adapter connector for drives 4-7 signal cable

ꢀ3ꢁ Adapter connector for drives 0-3 signal cable

ꢀ4ꢁ Battery

Connect one end of the signal cable to the drive backplane for drive bays 4

through 7 and route the other end of the cable through the plastic slots on

the bottom of the chassis underneath the fan cage assembly; then, connect

it the ServeRAID-MR10i SAS/SATA controller as shown in the following

illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Signal cables for drives 4-7

Adapter connector for drives 4-7 signal cable

Signal cable for drives 0-3

Adapter connector for drives 0-3 signal cable

Connect the single end of the power cable to the Hard disk drive

backplane power connector on the system board and connect the split

end of the power cable to the connectors on the backplane as shown in the

illustration.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Power connector

Power cable

Backplane power connectors

v For the four drive-bay, 3.5-inch server model, connect the signal cable as

shown in the following illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

Adapter connector

Signal cable

16. Reinstall the front fan cage assembly. Align the front fan cage assembly over

the fan cage assembly slot and with the connector on the system board. Lower

the fan cage assembly into the chassis and press down firmly until the fan

cage assembly is seated firmly in place. Make sure that no cables will be

pinched.

17. Reinstall the air baffle (see “Installing the air baffle” on page 132).

18. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

Chapter 5. Installing optional devices and replacing customer replaceable units 117

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

19. If you have other options to install or remove, do so now.

20. Replace the side cover (see “Installing the side cover” on page 134). Go to

If you have other options to install or remove, do so now. Otherwise, go to

Removing an optional ServeRAID-MR10is VAULT SAS/SATA controller

To remove a ServeRAID-MR10is SAS/SATA adapter, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables. Remove the side cover (see “Removing the side cover” on

page 43.

3. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

4. Rotate the rear adapter-retention bracket to the open (unlocked) position.

5. Disconnect any cables connected to the adapter.

Attention: To avoid breaking the retaining clips or damaging the

ServeRAID-MR10is adapter connector, open and close the clips gently.

6. Carefully open the retaining clip on each end of the ServeRAID-MR10is adapter

connector and remove the adapter from the server.

7. If you are instructed to return the adapter, follow all packaging instructions, and

use any packaging materials that are supplied to you for shipping.

Installing the optional ServeRAID-MR10is VAULT SAS/SATA controller

The optional ServeRAID-MR10is VAULT SAS/SATA controller can be installed only

in its dedicated connector, PCI slot 1, on the system board. The ServeRAID-MR10is

adapter is supported on hot-swap server models only. The ServeRAID-MR10is

SAS/SATA adapter with an encryption 1078 DE chip set enables integrated RAID

levels 0, 1, 5, 6, 10, 50, and 60 support capability on hot-swap hard disk drives. For

configuration information, see the documentation on the ServeRAID CD that comes

with the adapter.

Important: To ensure that any of your ServeRAID 10i, 10is, or 10M adapters

function properly on UEFI-based servers, make sure that the adapter firmware level

is updated to at least 11.xx-XXX, and the supporting drivers.

Attention: Some cluster solutions require specific code levels or coordinated code

updates. If the device is part of a cluster solution, verify that the latest level of code

is supported for the cluster solution before you update the code.

To install the ServeRAID-MR10is SAS/SATA controller and route the cables, do the

following:

1. Read the safety information (see “Safety” on page vii and “Installation

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2. Turn off the server and peripheral devices, and disconnect the power cords

and all external cables.

Attention: To avoid breaking the retaining clips or damaging the

ServeRAID-MR10is SAS/SATA adapter connector, open and close the clips

gently.

3. Remove the side cover (see “Removing the side cover” on page 43).

4. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

5. Rotate the rear adapter-retention bracket to the open (unlocked) position.

6. Remove the screw that secures the expansion-slot cover to the chassis (if no

adapter is installed in the slot). Store the expansion-slot cover and screw in a

safe place for future use.

Note: Expansion-slot covers must be installed on all vacant slots. This

maintains the electronic emissions standards of the server and ensures proper

ventilation of server components.

7. Open the retaining clips on each end of the slot connector in which you want

to install the ServeRAID-MR10is adapter.

8. Touch the static-protective package that contains the ServeRAID-MR10is

adapter to any unpainted metal surface on the server; then, remove the

ServeRAID-MR10is adapter from the package and place it on a

static-protective surface.

9. If the battery pack (battery carrier and battery) did not come installed on the

ServeRAID adapter, install the battery pack.

a. Align the battery carrier pins and the connector for the battery carrier with

the pin holes and connector on the ServeRAID adapter; then, lower the

battery carrier onto the ServeRAID adapter.

ꢀ1ꢁ

ServeRAID adapter

Battery carrier

Battery

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Connector for battery carrier

b. Press the battery carrier into the connector on the ServeRAID adapter until

it is firmly connected.

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c. Secure the battery carrier to the ServeRAID adapter with the screws that

came with the battery pack.

10. Turn the ServeRAID-MR10is adapter so that the ServeRAID-MR10is adapter

keys align correctly with the connector on the system board.

Attention: Incomplete insertion might cause damage to the system board or

the ServeRAID-MR10is adapter.

ꢀ1ꢁ

ꢀ2ꢁ

ServeRAID-MR10is connector

PCI slot 1

11. Press the ServeRAID-MR10is adapter firmly into the connector on the system

board.

12. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

13. Remove the air baffle (see “Removing the air baffle” on page 44).

14. Remove the front fan cage assembly (see “Removing the fan cage assembly”

on page 46).

15. Connect one end of the black configuration signal cable to the backplane and

connect the other end to the hard disk drive backplane configuration signal

cable connector on the system board.

16. Complete the cabling of the ServeRAID-MR10is SAS/SATA adapter.

v For the eight drive-bay, 2.5-inch server model, connect one end of the signal

cable to the drive backplane for drive bays 0 through 3 and route the other

end through the plastic slot on the bottom of the chassis underneath the

front fan cage; then, connect it to connector J8 on the ServeRAID-MR10is

SAS/SATA controller as shown in the following illustrations:

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ꢀ1ꢁ

ꢀ2ꢁ

Adapter connector for drives 0-3 signal cable

Signal cable for drives 0-3

The following illustration shows the connectors on the controller to which

you connect the signal cables from the drive backplanes.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ServeRAID-MR10i controller

Adapter connector (J9) for drives 4-7 signal cable

Adapter connector (J8) for drives 0-3 signal cable

Battery

Connect one end of the other signal cable to the drive backplane for drive

bays 4 through 7 and route the other end of the cable through the plastic

slots on the bottom of the chassis underneath the fan cage assembly; then,

connect it to connector J9 on the ServeRAID-MR10is SAS/SATA controller

as shown in the following illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

Signal cable for drives 4-7

Adapter connector for drives 4-7 signal cable

Signal cable for drives 0-3

Adapter connector for drives 0-3 signal cable

Connect the single end of the power cable to the Hard disk drive

backplane power connector on the system board and connect the split

end of the power cable to the connectors on the backplane as shown in the

following illustration.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Power connector

Power cable

Backplane power connectors

v For the four drive-bay, 3.5-inch server model, connect the signal cable as

shown in the following illustration:

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ꢀ1ꢁ

ꢀ2ꢁ

Adapter connector

Signal cable

17. Reinstall the front fan cage assembly. Align the front fan cage assembly over

the fan cage assembly slot and with the connector on the system board. Lower

the fan cage assembly into the chassis and press down firmly until the fan

cage assembly is seated firmly in place. Make sure that no cables will be

pinched.

18. Reinstall the air baffle (see “Installing the air baffle” on page 132).

19. Rotate the rear adapter-retention bracket to the closed (locked) position.

20. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

21. If you have other options to install or remove, do so now.

22. Replace the side cover (see “Installing the side cover” on page 134). Go to

Removing the virtual media key

To remove the virtual media key, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables. Unlock and remove the side cover (see “Removing the side

cover” on page 43).

3. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

4. Rotate the rear adapter-retention bracket to the open (unlocked) position.

5. Remove any adapters that prevent you from accessing the virtual media key

connector on the system board (see “Removing an adapter” on page 95).

6. Press outward on the retention tab and pull the virtual media key out of the

connector.

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Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

Alignment bracket

Virtual media key (rear)

Virtual media key (front)

Retention tab

Virtual media key connector

7. If you are instructed to return the virtual media key, follow all packaging

instructions, and use any packaging materials that are supplied to you for

shipping.

Installing the virtual media key

To install a virtual media key, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and peripheral devices, and disconnect the power cords

and all external cables.

3. Unlock the side cover.

4. Remove the side cover (see “Removing the side cover” on page 43).

5. Carefully position the server on its side so that it is lying flat and facing up.

Note: Do not allow the server to fall over.

6. Rotate the rear adapter-retention bracket to the open (unlocked) position.

7. Remove any adapters that prevent you from accessing the virtual media key

connector on the system board.

Note: Make a note of the cabling for later when you reinstall the adapters.

8. Align the alignment bracket on the rear of the key with the retention tab on the

system board; then, slide the key down into the virtual media key connector on

the system board until it is firmly seated in place.

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Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

Do not insert

memory DIMM in this connector.This DIMM slot is not supported in this model.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

ꢀ4ꢁ

ꢀ5ꢁ

Alignment bracket

Virtual media key (rear)

Virtual media key (front)

Retention tab

Virtual media key connector

9. Reinstall any adapters that you removed earlier.

10. Rotate the rear adapter retention bracket to the closed (locked) position.

11. Reinstall the side cover (see “Installing the side cover” on page 134).

12. Lock the side cover.

13. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Removing the control-panel assembly

To remove the control-panel assembly, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page

4. Open the bezel. Place your finger on the pull point area on the left side of the

bezel door and rotate it away from the server.

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5. Rotate the power-supply cage assembly out of the chassis. Lift up the

power-supply cage handle and pull the power-supply cage assembly all the

way up until the retainer latch locks the cage in place on the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply

Power-supply handle

6. Remove the air baffle (see “Removing the air baffle” on page 44).

7. Remove the fan cage assembly (see “Removing the fan cage assembly” on

the Setup Utility” on page 138.

8. Slide the drives in bay 1 and bay 2 forward slightly toward the front of the

server. It is not necessary to remove these drives.

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9. Disconnect the control-panel assembly cable from the system board, noting the

routing of the cable (see “System-board internal connectors” on page 28 for

the location of the front panel connector).

10. Locate the control-panel assembly release latch.

11. Press down the release latch of the control-panel assembly and pull the

assembly toward the rear of the server. After you pull the assembly out

approximately halfway, start turning it downward and pull it out of the chassis.

ꢀ1ꢁ

ꢀ2ꢁ

Release latch

Control panel assembly

12. If you are instructed to return the control-panel assembly, follow all packaging

instructions, and use any packaging materials that are supplied to you for

shipping.

Installing the control-panel assembly

To install the control-panel assembly, do the following:

1. Position the front end of the control-panel assembly in the channel above drive

bay 1.

2. Slide the control-panel assembly toward the front of the chassis until it clicks

into place.

3. Route and connect the control-panel assembly cable to the system board (see

“System-board internal connectors” on page 28 for the location of the front

control panel connector).

4. Slide the drives in bay 1 and bay 2 back into the drive bays, if necessary.

5. Install the fan cage assembly (see “Installing the fan cage assembly” on page

47y).

6. Install the air baffle (see “Installing the air baffle” on page 132).

7. Rotate the power-supply cage assembly back into the server. Press the

power-supply cage release tab and rotate the power-supply cage assembly

into the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

8. Close the bezel.

9. Install the side cover (see “Installing the side cover” on page 134).

10. Lock the side cover.

11. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Completing the installation

To complete the installation, you must install the bezel, install the side cover, and

connect all the cables and, for certain options, run the Setup Utility. Follow the

instructions in this section.

Closing the bezel

To close the bezel, do the following:

1. If you removed the bezel from the chassis, align the hinge assembly with the

hinge holes on the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Bezel

Hinge assembly

Retention tabs

2. Push the hinges into the holes on the chassis until they snap into place.

3. If however, the bezel was removed by detaching the sliding hinge mount from

the hinge assembly (using the breakaway method as the bezel was designed to

do), do the following to reattach the bezel:

a. Press in on the rear of the sliding hinge mount until it extends beyond the

edge of the bezel and hold it in place.

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ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Sliding hinge mount

Hinge pin

Hinge assembly

b. Align the sliding hinge mount with the hinge pin on the hinge assembly on

the chassis.

c. Press the sliding hinge mount against the hinge pin until the sliding hinge

mount snaps onto the hinge pin.

4. Close the bezel.

Note: When you lock the server side cover, it locks both the cover and the

bezel.

Installing the air baffle

To replace the air baffle, do the following:

1. Align the air baffle pins with the holes on the fan cage and the pin hole on the

rear of the chassis.

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ꢀ1ꢁ

ꢀ2ꢁ

Air baffle pinch tab

Air baffle

2. Lower the air baffle into the server until the air baffle is seated firmly.

3. Press the power supply release tab and rotate the power supply back into the

server.

ꢀ1ꢁ

ꢀ2ꢁ

Power supply support bracket

Power supply release tab

4. Install the side cover (see “Installing the side cover” on page 134).

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5. Lock the side cover.

6. Reconnect the external cables and power cords; then, turn on the attached

devices and turn on the server.

Installing the side cover

If you removed the side cover, reinstall it.

Attention: For proper cooling and airflow, replace the side cover before turning on

the server. Operating the server for extended periods of time (more than 30

minutes) with the side cover removed might damage server components.

To install the side cover, do the following:

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

Cover release latch

Lock

Left-side cover

To reinstall the side cover, do the following:

1. Make sure that all cables, adapters, and other components are installed and

seated correctly and that you have not left loose tools or parts inside the server.

Also, make sure that all internal cables are correctly routed.

2. Insert the bottom edges of the cover onto the inside lip of the chassis and rotate

the cover toward the server.

3. Press down on the cover-release latch and close the cover to secure it in place.

4. Lock the side cover.

Note: When you lock the server side cover, it locks both the cover and the

bezel.

Connecting the cables

Attention: To prevent damage to equipment, connect the power cords last.

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If the server cables and connector panel have color-coded connections, match the

color of the cable end with the color of the connector. For example, match a blue

cable end with a blue panel connector, a red cable end with a red connector, and

so on.

The following illustration shows the input/output (I/O) connectors on the rear of the

server.

ꢀ1ꢁ Power cord connector

ꢀ2ꢁ Ethernet transmit/receive

activity LED

ꢀ10ꢁ USB 1

ꢀ11ꢁ Ethernet 1 10/100/1000

ꢀ3ꢁ Ethernet link status LED

ꢀ4ꢁ Ethernet transmit/receive

activity LED

ꢀ12ꢁ NMI button

ꢀ13ꢁ Systems-management Ethernet connector

ꢀ5ꢁ Ethernet link status LED

ꢀ6ꢁ Ethernet 2 10/100/1000

ꢀ7ꢁ USB 4

ꢀ8ꢁ USB 3

ꢀ9ꢁ USB 2

ꢀ14ꢁ Video

ꢀ15ꢁ Serial 1 (COM 1)

ꢀ16ꢁ Fault (error) LED

ꢀ17ꢁ ac power LED

ꢀ18ꢁ dc power LED

Updating the server configuration

When you start the server for the first time after you add or remove an internal

option or an external device, you might receive a message that the configuration

has changed. The Setup Utility starts automatically so that you can save the new

configuration settings. For additional information, see “Using the Setup Utility” on

page 138.

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Some options have device drivers that you must install. For information about

installing device drivers, see the documentation that comes with each option.

If the server has a ServeRAID adapter and you have installed or removed a hard

disk drive, see the ServeRAID documentation for information about reconfiguring

the disk arrays.

Connecting external devices

If you install a supported optional adapter, you can attach external devices to the

server.

To attach an external device, do the following:

1. Read the safety information (see “Safety” on page vii and “Installation

guidelines” on page 37) as well as the documentation that comes with the

device.

2. Turn off the server and all attached devices.

3. Follow the instructions that come with the device to prepare it for installation

and to connect it to the server.

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Chapter 6. Configuring the server

The following configuration programs and utilities come with the server:

v Setup Utility

The UEFI (formerly BIOS) Setup Utility program is part of the basic input/output

system firmware. Use it to change the startup-device sequence, set the date and

time, and set passwords. For information about using this program, see “Using

v Boot Manager program

The Boot Manager program is part of the server firmware. Use it to override the

startup sequence that is set in the Setup Utility and temporarily assign a device

to be first in the startup sequence. For more information about using this

program, see “Using the Boot Manager program” on page 150.

v Integrated Management Module

Use the integrated management module (IMM) for configuration, to update the

firmware and sensor data record/field replaceable unit (SDR/FRU) data, and to

remotely manage a network. For information about using the IMM, see “Using the

integrated management module” on page 155.

v Remote presence capability and blue-screen capture

The remote presence and blue-screen capture feature are integrated into the

Integrated Management Module (IMM). The virtual media key is required to

enable the remote presence functions. When the optional virtual media key is

installed in the server, it activates the remote presence functions. Without the

virtual media key, you will not be able to access the network remotely to mount

or unmount drives or images on the client system. However, you will still be able

to access the Web interface without the virtual media key. You can order the

optional virtual media key, if one did not come with your server. For more

information about how to enable the remote presence function, see “Enabling the

remote presence feature” on page 156.

v Ethernet controller configuration

For information about configuring the Ethernet controller, see “Configuring the

Broadcom Gigabit Ethernet controller” on page 151.

v LSI Configuration Utility program

Use the LSI Configuration Utility program to configure the integrated SAS/SATA

controller with RAID capabilities and the devices that are attached to it. For

information about using this program, see “Using the LSI Configuration Utility

program” on page 143.

The following table lists the different server configurations and the applications

that are available for configuring and managing RAID arrays.

Table 10. Server configuration and applications for configuring and managing RAID arrays

RAID array configuration

(before operating system is (after operating system is

installed) installed)

RAID array management

Server configuration

ServeRAID-BR10i adapter

(LSI 1068) installed

LSI Utility (Setup Utility, press MegaRAID Storage Manager

Ctrl+C) (for monitoring storage only)

ServeRAID-MR10i adapter

(LSI 1078) installed

MegaRAID Storage Manager MegaRAID Storage Manager

(MSM), MegaRAID BIOS

Configuration Utility (press C

to start)

(MSM)

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v Advanced Settings Utility (ASU) program

Use this program as an alternative to the Setup Utility for modifying UEFI settings

and IMM settings. Use the ASU program online or out of band to modify UEFI

settings from the command line without the need to restart the server to access

the Setup Utility. For more information about using this program, see “Advanced

Settings Utility program” on page 159.

Using the Setup Utility

Use the Unified Extensible Firmware Interface (UEFI), formerly BIOS, Setup Utility

program to perform the following tasks:

v View configuration information

v View and change assignments for devices and I/O ports

v Set the date and time

v Set the startup characteristics of the server and the order of startup devices

v Set and change settings for advanced hardware features

v View, set, and change settings for power-management features

v View and clear error logs

v Resolve configuration conflicts

Starting the Setup Utility

To start the Setup Utility, do the following:

1. Turn on the server.

Note: Approximately 1 to 3 minutes after the server is connected to ac power,

the power-control button becomes active.

2. When the prompt <F1> Setup is displayed, press F1. If you have set an

administrator password, you must type the administrator password to access the

full Setup Utility menu. If you do not type the administrator password, a limited

Setup Utility menu is available.

3. Select settings to view or change.

Setup Utility menu choices

The following choices are on the Setup Utility main menu for the UEFI. Depending

on the version of the firmware, some menu choices might differ slightly from these

descriptions.

v System Information

Select this choice to view information about the server. When you make changes

through other choices in the Setup Utility, some of those changes are reflected in

the system information; you cannot change settings directly in the system

information. This choice is on the full Setup Utility menu only.

– System Summary

Select this choice to view configuration information, including the ID, speed,

and cache size of the microprocessors, machine type and model of the server,

the serial number, the system UUID, and the amount of installed memory.

When you make configuration changes through other options in the Setup

Utility, the changes are reflected in the system summary; you cannot change

settings directly in the system summary.

– Product Data

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Select this choice to view the system-board identifier, the revision level or

issue date of the firmware, the integrated management module and

diagnostics code, and the version and date.

This choice is on the full Setup Utility menu only.

v System Settings

Select this choice to view or change the server component settings.

– Processors

Select this choice to view or change the processor settings.

– Memory

Select this choice to view or change the memory settings.

– Devices and I/O Ports

Select this choice to view or change assignments for devices and input/output

(I/O) ports. You can configure the serial ports; configure remote console

redirection; enable or disable integrated Ethernet controllers, the SAS/SATA

controller, SATA optical drive channels, and PCI slots. If you disable a device,

it cannot be configured, and the operating system will not be able to detect it

(this is equivalent to disconnecting the device).

– Power

Select this choice to view or change power capping to control consumption,

processors, and performance states.

– Legacy Support

Select this choice to view or set legacy support.

- Force Legacy Video on Boot

Select this choice to force INT video support, if the operating system does

not support UEFI video output standards.

- Rehook INT 19h

Select this choice to enable or disable devices from taking control of the

boot process. The default is Disable.

- Legacy Thunk Support

Select this choice to enable or disable UEFI to interact with PCI mass

storage devices that are non-UEFI compliant.

– Integrated Management Module

Select this choice to view or change the settings for the integrated

management module.

- POST Watchdog Timer

Select this choice to view or enable the POST watchdog timer.

- POST Watchdog Timer Value

Select this choice to view or set the POST loader watchdog timer value.

- Reboot System on NMI

Enable or disable restarting the system whenever a nonmaskable interrupt

(NMI) occurs. Enable is the default.

- Commands on USB Interface Preference

Select this choice to enable or disable the Ethernet over USB interface on

IMM.

- Network Configuration

Select this choice to view the systems-management network interface port,

the IMM MAC address, the current IMM IP address, and the host name;

define the static IMM IP address, subnet mask, and gateway address;

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specify whether to use the static IP address or have DHCP assign the IMM

IP address; save the network changes.

- Reset IMM to Defaults

Select this choice to view or reset IMM to the default settings.

- Reset IMM

Select this choice to reset IMM.

– System Security

Select this choice to view or configure Trusted Platform Module (TPM)

support.

– Adapters and UEFI Drivers

Select this choice to view information about the UEFI 1.10 and UEFI 2.0

compliant adapters and drivers installed in the server.

– Network

Select this choice to view or configure the network device options, such as

iSCSI, PXE, and network devices.

Note: The configuration forms for UEFI 2.1 and greater compliant add-on

network devices might be located here.

v Date and Time

Select this choice to set the date and time in the server, in 24-hour format

(hour:minute:second).

This choice is on the full Setup Utility menu only.

v Start Options

Select this choice to view or boot to devices, including the startup sequence. The

server starts from the first boot record that it finds.

This choice is on the full Setup Utility menu only.

v Boot Manager

Select this choice to view, add, delete, or change the device boot priority, boot

from a file, select a one-time boot, or reset the boot order to the default setting.

v System-event Logs

Select this choice to enter the System Event Manager, where you can view the

error messages in the system event logs. You can use the arrow keys to move

between pages in the error log.

The system-event logs contain all event and error messages that have been

generated during POST, by the systems-management interface handler, and by

the system-service processor. Run the diagnostics programs to get more

information about error codes that occur. See the Hardware Maintenance Manual

for instructions for running the diagnostics programs.

Important: If the system-error LED on the front of the server is lit but there are

no other error indications, clear the IMM system-event log. Also, after you

complete a repair or correct an error, clear the IMM system-event log to turn off

the system-error LED on the front of the server.

– POST Event Viewer

Select this choice to enter the POST event viewer to view the POST error

messages.

– System-event Log

Select this choice to view the IMM system-event log.

– Clear System-event Log

Select this choice to clear the IMM system-event log.

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v User Security

Select this choice to set, change, or clear passwords. See “Passwords” for more

information.

This choice is on the full and limited Setup Utility menu.

– Set Power-on Password

Select this choice to set or change a power-on password. See “Power-on

password” on page 142 for more information.

– Clear Power-on Password

Select this choice to clear a power-on password. See “Power-on password”

on page 142 for more information.

– Set Administrator Password

Select this choice to set or change an administrator password. An

administrator password is intended to be used by a system administrator; it

limits access to the full Setup Utility menu. If an administrator password is set,

the full Setup Utility menu is available only if you type the administrator

password at the password prompt. For more information, see “Power-on

password” on page 142.

– Clear Administrator Password

Select this choice to clear an administrator password. For more information,

see “Passwords.”

v Save Settings

Select this choice to save the changes that you have made in the settings.

v Restore Settings

Select this choice to cancel the changes that you have made in the settings and

restore the previous settings.

v Load Default Settings

Select this choice to cancel the changes that you have made in the settings and

restore the factory settings.

v Exit Setup

Select this choice to exit from the Setup Utility. If you have not saved the

changes that you have made in the settings, you are asked whether you want to

save the changes or exit without saving them.

Passwords

From the User Security menu choice, you can set, change, and delete a power-on

password and an administrator password. The User Security choice is on the full

Setup Utility menu only.

If you set only a power-on password, you must type the power-on password to

complete the system startup and to have access to the full Setup Utility menu.

An administrator password is intended to be used by a system administrator; it

limits access to the full Setup Utility menu. If you set only an administrator

password, you do not have to type a password to complete the system startup, but

you must type the administrator password to access the Setup Utility menu.

If you set a power-on password for a user and an administrator password for a

system administrator, you can type either password to complete the system startup.

A system administrator who types the administrator password has access to the full

Setup Utility menu; the system administrator can give the user authority to set,

change, and delete the power-on password. A user who types the power-on

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password has access to only the limited Setup Utility menu; the user can set,

change, and delete the power-on password, if the system administrator has given

the user that authority.

Power-on password

If a power-on password is set, when you turn on the server, the system startup will

not be completed until you type the power-on password. You can use any

combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password.

If you forget the power-on password, you can regain access to the server in the

following way:

v If an administrator password is set, type the administrator password at the

password prompt. Start the Setup Utility and reset the power-on password.

Administrator password

An administrator password is intended to be used by a system administrator; it

limits access to the full Setup Utility menu. You can use any combination of up to

seven characters (A - Z, a - z, and 0 - 9) for the password.

Configuring RAID controllers

The following table lists the various utilities available to configure RAID controllers

before an operating system is installed.

Table 11. RAID configuration utilities

RAID configuration

utility

Where to find more

information

Description

Location

EasyStartup RAID

configuration utility

EasyStartup DVD

“Using the

EasyStartup DVD” on

page 147

v For use with all

factory-supported

RAID controllers

v Automatically

detects hardware

and lists all

supported RAID

configurations

v Configures one

disk array per

controller using all

drives currently

attached to the

controller

v Creates a RAID

response file that

can be used to

configure RAID

controllers on

similarly configured

Lenovo servers.

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Table 11. RAID configuration utilities (continued)

RAID configuration

utility

Where to find more

information

Description

Location

MegaRAID BIOS

Configuration Utility

(WebBIOS)

For:

In system firmware.

To access:

“Using the WebBIOS

utility” on page 145

v ServeRAID-MR10i

controller

v Use UEFI Setup

Utility.

ServeRAID-MR10is v Press Ctrl + H at

controller

the WebBIOS

prompt during

startup.

ServeRAID-MR10m

controller

LSI Logic MPT Setup For:

Utility

In system firmware.

To access:

“Using the LSI

Configuration Utility

program”

v ServeRAID-BR10i

controller

v Use UEFI Setup

Utility.

v ServeRAID-BR10ie

controller

v Press Ctrl + C at

the LSI prompt

during startup.

Using the LSI Configuration Utility program

Use the LSI Configuration Utility program to configure and manage redundant array

of independent disks (RAID) arrays. Be sure to use this program as described in

this document.

v Use the LSI Configuration Utility program to:

– Perform a low-level format on a hard disk drive

– Create an array of hard disk drives with or without a hot-spare drive

– Set protocol parameters on hard disk drives

The integrated SAS/SATA controller with RAID capabilities supports RAID arrays.

You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID

1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a

different type of RAID adapter, follow the instructions in the documentation that

comes with the adapter to view or change settings for attached devices.

When you are using the LSI Configuration Utility program to configure and manage

arrays, consider the following information:

v The integrated SAS/SATA controller with RAID capabilities supports the following

features:

– Integrated Mirroring (IM) with hot-spare support (also known as RAID 1)

Use this option to create an integrated array of two disks plus up to two

optional hot spares. All data on the primary disk can be migrated.

– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as

RAID 1E)

Use this option to create an integrated mirror enhanced array of three to eight

disks, including up to two optional hot spares. All data on the array disks will

be deleted.

– Integrated Striping (IS) (also known as RAID 0)

Use this option to create an integrated striping array of two to eight disks. All

data on the array disks will be deleted.

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v Hard disk drive capacities affect how you create arrays. The drives in an array

can have different capacities, but the RAID controller treats them as if they all

have the capacity of the smallest hard disk drive.

v If you use an integrated SAS/SATA controller with RAID capabilities to configure

a RAID 1 (mirrored) array after you have installed the operating system, you will

lose access to any data or applications that were previously stored on the

secondary drive of the mirrored pair.

v If you install a different type of RAID controller, see the documentation that

comes with the controller for information about viewing and changing settings for

attached devices.

Starting the LSI Configuration Utility program

To start the LSI Configuration Utility program, do the following:

1. Turn on the server.

Note: Approximately 3 minutes after the server is connected to power, the

power-control button becomes active.

2. When the prompt <F1> Setup is displayed, press F1. If you have set an

administrator password, you must type the administrator password to access the

full Setup Utility menu. If you do not type the administrator password, a limited

Setup Utility menu is available.

3. Select System Settings → Adapters and UEFI drivers.

4. Select Please refresh this page first and press Enter.

5. Select the device driver that is applicable for the SAS controller in the server

(for example, LSI Logic Fusion MPT SAS Driver).

6. To perform storage-management tasks, see the SAS controller documentation.

When you have finished changing settings, press Esc to exit from the program;

select Save to save the settings that you have changed.

Formatting a hard disk drive

Low-level formatting removes all data from the hard disk. If there is data on the disk

that you want to save, back up the hard disk before you perform this procedure.

Note: Before you format a hard disk, make sure that the disk is not part of a

mirrored pair.

To format a drive, do the following:

1. From the list of adapters, select the controller (channel) for the drive that you

want to format and press Enter.

2. Select SAS Topology and press Enter.

3. Select Direct Attach Devices and press Enter.

4. To highlight the drive that you want to format, use the Up Arrow and Down

Arrow keys. To scroll left and right, use the Left Arrow and Right Arrow keys or

the End key. Press Alt+D.

5. To start the low-level formatting operation, select Format and press Enter.

Creating a RAID array of hard disk drives

To create a RAID array of hard disk drives, do the following:

1. From the list of adapters, select the controller (channel) for which you want to

create an array.

2. Select RAID Properties.

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3. Select the type of array that you want to create.

4. In the RAID Disk column, use the Spacebar or Minus (-) key to select [Yes]

(select) or [No] (deselect) to select or deselect a drive from a RAID disk.

5. Continue to select drives, using the Spacebar or Minus (-) key, until you have

selected all the drives for your array.

6. Press C to create the disk array.

7. Select Save changes then exit this menu to create the array.

8. Exit the Setup Utility.

Using the WebBIOS utility

The WebBIOS configuration utility enables you to create and manage RAID

configurations on LSI SAS controllers. The WebBIOS utility resides in the SAS

controller BIOS and operates independently of the operating system. The WebBIOS

utility provides a configuration wizard to guide you through the configuration of

virtual disks and physical arrays.

Starting the WebBIOS utility

Do the following to start the WebBIOS utility and access the main menu:

1. After you turn on the power and when the computer is starting, you are

prompted to press Ctrl + H when the following message is displayed:

Press <Ctrl><H> for WebBIOS

2. Select an adapter from the list.

3. Click Start. The main WebBIOS utility interface is displayed. You can toggle

between the physical view and logical view of the storage devices that are

connected to the controller. Click Physical View or Logical View on the menu

in the left pane to change the view.

Main menu of the WebBIOS utility

The main menu includes the following options:

Adapter Properties

From this view, you can display and modify the properties of the SAS that is

currently selected.

Scan Devices

From this view, you can re-scan the physical and virtual disks for any

changes in the drive status or physical configuration.

Virtual Disks

From this view, you can display and modify the virtual disk properties,

delete virtual disks, initialize disks, and perform other tasks.

Physical Drives

From this view, you can view the physical drive properties, create hot-spare

disks, and perform other tasks.

Configuration Wizard

Select this to start the Configuration Wizard and create a new storage

configuration, clear a configuration, or add a new configuration.

Adapter Selection

From this view, you can select a different SAS adapter. Then, you can view

information about the adapter and the drives connected to it, or create a

new configuration for the adapter.

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Physical View or Logical View

Select this to toggle between the Physical View and Logical View.

Events

From this view, you can display the system events in the Event Information

page.

Exit

Select this to exit the WebBIOS utility and continue with the system boot.

Creating a storage configuration using the Configuration Wizard

Do the following to start create a storage configuration:

1. Click Configuration Wizard to start the wizard.

2. Select a configuration option:

Attention: If you select Clear Configuration or New Configuration, all

existing data in the configuration is deleted. Make a backup copy of any data

that you want to keep before selecting these options.

Clear Configuration

Clears the existing configuration.

New Configuration

Clears the existing configuration and lets you create a new

configuration.

Add Configuration

Retains the existing storage configuration and adds new drives to it (this

does not cause any data loss).

3. Click Next.

4. Select a configuration mode from the following options:

Custom Configuration

In this mode, you can control all attributes of the new storage

configuration.

Auto Configuration and Redundancy

This mode automatically creates an optimal RAID 1 or RAID 5

configuration, providing data redundancy.

Auto Configuration without Redundancy

This mode automatically creates a non-redundant RAID 0 configuration.

5. Click Next to continue.

Viewing and changing properties

You can view information for one LSI SAS at a time. If your system has multiple LSI

SAS adapters, click Adapter Selection on the main view. To view the properties for

the currently selected adapter, click Adapter Properties on the main WebBIOS

screen.

Viewing and changing virtual disk properties

On the WebBIOS main screen, select a virtual disk from the list and click Virtual

Disk.

The Properties panel displays the RAID level, state, size, and stripe size.

The Policies panel lists the virtual disk policies that were defined when the storage

configuration was created. To change any of these policies, select a policy from the

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menu and click Change. The Operations panel lists operations that can be

performed on the virtual disk. Select the operation and click Go. Then choose from

the following operations:

v Select Del to delete this virtual disk.

v Select Locate and the LEDs flash on the physical drives used by this virtual disk.

v Select Fast or Slow to initialize this virtual disk.

Attention: Before you run an initialization, back up any data on the virtual disk

that you want to save. All data on the virtual disk is lost when you initialize it.

Using the EasyStartup DVD

The EasyStartup DVD simplifies the process of configuring your RAID controller and

installing an operating system. The program works in conjunction with your

Windows or Linux operating-system installation disc to automate the process of

installing the operating system and associated device drivers.

If you did not receive an EasyStartup DVD with your server, you can download an

image from the Lenovo Web site at http://www.lenovo.com/support.

The EasyStartup program has the following features:

v Self-booting DVD

v Easy-to-use, language-selectable interface

v Integrated help system

v Automatic hardware detection

v RAID configuration utility

v Device drivers (based on the server model and detected devices)

v Selectable partition size and file system type

v Support for Windows, Red Hat, and SUSE Server operating systems

v Installs the operating system and device drivers in an unattended mode to save

time

v Creates a reusable response file that can be used with similarly configured

Lenovo servers to make future installations even faster.

Before you use the EasyStartup DVD

Functionality and supported operating systems can vary with different versions of

the EasyStartup program. To learn more about the version you have, do the

following:

1. Insert the EasyStartup DVD and restart the server.

2. Advance to the Home screen.

3. Click Compatibility notes. The compatibility notes feature provides detailed

information about the operating systems and server configurations supported by

that version of the EasyStartup program.

4. Click User Guide. The User Guide provides an overview of the various

functions provided by that version of the EasyStartup program.

Before using the EasyStartup program to install an operating system, make sure

any external storage devices and fiber channels are configured correctly.

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Configuring RAID

The RAID configuration feature that is part of the EasyStartup program enables you

to view and change RAID settings for supported RAID controllers. Through this

feature, you have the ability to select one RAID level for each installed controller,

and the program automatically uses the discs currently attached to the controller to

support that RAID level. This method satisfies most users' needs.

If you have a need to assign a primary and secondary RAID on the same controller

and assign some of your discs to the primary RAID and some to the secondary

RAID, you can use either of the following methods:

v Manually remove the drives that you do not want included in your primary

array before you configure your RAID controller through the EasyStartup

program.

This method enables you to use the EasyStartup program to configure your RAID

controller and install the operating system. After the operating system is installed,

reinstall the drives and use the RAID configuration utility provided in the firmware

to configure the secondary RAID.

v Configure the controller using the RAID configuration utility provided in the

firmware before you use the EasyStartup program.

For details, see “Configuring RAID controllers” on page 142. After your RAID

controller is configured, start the EasyStartup program and install your operating

system.

EasyStartup overview

The EasyStartup program requires a supported Lenovo server with an enabled,

startable (bootable) DVD drive. In addition to the EasyStartup DVD, you also must

have the operating-system installation CD or DVD and the product key or

installation number for the operating system (if provided).

The EasyStartup program performs the following tasks:

v Detects installed hardware devices

v Guides you through the process of configuring one or more RAID controllers

v Guides you through the process of creating a response file for the unattended

installation of the operating system

v Enables you to create scripts or commands that run at the end of the

operating-system installation process

v Facilitates the installation of the ThinkServer EasyManage products and

DVD-burning software (Windows installation only)

v Prepares the hard disk for installation

v Prompts you to insert the operating-system installation disc

v Initiates an unattended installation of the operating system and device drivers

Setup and configuration

When you start the EasyStartup DVD, you will be prompted for the following:

v Select the language in which you want to view the program.

v Select the language of the keyboard you will be using with the program.

Note: The following language keyboards are supported: English, French, German,

Spanish, Japanese, Korean, Turkish, Italian, and Dutch.

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You will then see one or more reminders about configuring storage devices, and

then you will be presented with the Lenovo License Agreement. Read the license

agreement carefully. You must agree with terms in order to continue.

After agreeing to the license agreement, you will be given the following choices:

v Continue to the main program interface

v Use a shortcut to install an operating system based on a response file that you

previously created using the EasyStartup program

v Use a short cut to configure RAID controllers based on a RAID response file that

you previously created using the EasyStartup program

If you continue to the main program interface, you will have the following selectable

options:

v Compatibility notes: This selection provides information about the operating

systems and server configurations supported by that version of the EasyStartup

program.

v User Guide: This selection provides information about the features provided by

that version of the EasyStartup program.

v Hardware list: This selection displays a list of hardware devices detected by the

EasyStartup program.

v Configure RAID: This selection enables you to view the current RAID

configuration for each installed RAID controller and make changes if needed.

v Install operating system: This selection displays a series of choices and

prompts to collect information required for installation, prepares the hard disk for

installation, and then initiates the installation process using the user-provided

operating-system installation CD or DVD.

v About: This selection displays version information and legal notices.

Typical operating-system installation

When you select Install operating system, you will be prompted for information

required for the installation. The prompts vary depending on the operating system

selected. This section describes the tasks associated with a typical Windows

operating-system installation. Each task must be completed in order before moving

to the next task.

Note: Ensure that your RAID controller is correctly configured before you select an

operating system to install.

v Select operating system: This task enables you to select the operating system

that you will be installing.

v Select disk: This task enables you to select the disk where you want to install

the operating system.

Note: The disk that you select must be set as the boot disk in UEFI.

v Partition options: This task enables you to choose whether you want to

repartition the selected drive or use an existing partition.

v Partition settings: This task enables you to choose the file system type and

define the partition size.

v Installation settings: This task prompts you for user and system settings, the

operating-system product key, and the administrator password.

v Network settings: This task prompts you for domain and workgroup settings,

Ethernet controller type, IP address settings, DNS settings, and WINS address

settings.

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v Install applications: This task enables you to run custom commands or scripts

at the end of the installation process. It also facilitates the installation of

DVD-burning software and EasyManage software products.

v Install Windows components: This task enables you to install optional

Windows components such as IIS, ASP.NET, and SNMP.

v Confirm settings: This task enables you to review all of the information you

provided.

v Save response file: This task gives you the option of saving the information on

a diskette or USB device as a response file for future installations on similarly

configured Lenovo servers.

v Start installation: This task starts the actual installation process. First, the disk

is prepared using the disk and partition information you specified. Then you are

prompted to insert the operating-system disk, and the operating system is

installed using the information that you specified.

Installing your operating system without using EasyStartup

If you have already configured the server hardware and you are not using the

EasyStartup program to install your operating system, do the following to download

the latest operating-system installation instructions from the Lenovo Spport Web

site:

Note: Changes are made periodically to the Lenovo Web site. The actual

procedure might vary slightly from what is described in this document.

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Select the operating system that you want from the Operating system list, and

click Continue.

5. Click Operating system installation to download instructions to install the

operating system.

Using the Boot Manager program

The Boot Manager program is a built-in, menu-driven configuration utility program

that you can use to temporarily redefine the first startup device without changing

settings in the Setup Utility.

To use the Boot Manager program, do the following:

1. Turn off the server.

2. Restart the server.

3. When the prompt <F12> Select Boot Device is displayed, press F12. If a

bootable USB mass storage device is installed, a submenu item (USB

Key/Disk) is displayed.

4. Use the Up arrow and Down arrow keys to select an item from the Boot

Selection Menu and press Enter.

The next time the server starts, it returns to the startup sequence that is set in the

Setup Utility.

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Enabling the Broadcom Gigabit Ethernet Utility program

The Broadcom Gigabit Ethernet Utility program is part of the server firmware. You

can use it to configure the network as a startable device, and you can customize

where the network startup option appears in the startup sequence.

To enable the Broadcom Gigabit Ethernet Utility program, do the following:

1. From the Setup Utility main menu, select Devices and I/O Ports and press

Enter.

2. Select Enable/Disable onboard device(s) and press Enter.

3. Select Ethernet and press Enter.

4. Select Enable and press Enter.

5. Exit to the main menu and select Save Settings and press Enter.

Configuring the Broadcom Gigabit Ethernet controller

The Ethernet controllers are integrated on the system board. They provide an

interface for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provides

full duplex (FDX) capability, which enables simultaneous transmission and reception

of data on the network. If the Ethernet ports in the server supports auto-negotiation,

the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or

1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network and

automatically operates at that rate and mode.

You do not have to set any jumpers or configure the controller. However, you must

install a device driver to enable the operating system to address the controller. To

find updated information about configuring the controllers, do the following:

Note: Changes are made periodically to the Lenovo Web site. The actual

procedure might vary slightly from what is described in this document.

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

Updating the firmware

Important:: Some cluster solutions require specific code levels or coordinated

code updates. If the device is part of a cluster solution, verify that the latest level of

code is supported for the cluster solution before you update the code.

The firmware for the server is periodically updated and is available for download on

the Lenovo Web site. To check for the latest level of firmware, such as the server

firmware, vital product data (VPD) code, device drivers, and service processor

firmware, do the following:

Note: Changes are made periodically to the Lenovo Web site. The actual

procedure might vary slightly from what is described in this document.

http://www.lenovo.com/thinkserver:

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

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3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

Download the latest firmware for the server; then, install the firmware, using the

instructions that are included with the downloaded files.

When you replace a device in the server, you might have to either update the

server with the latest version of the firmware that is stored in memory on the device

or restore the pre-existing firmware from a diskette or CD image.

The following items are downloadable from the Web at

v Server firmware is stored in ROM on the system board.

v IMM firmware is stored in ROM on the system board.

v Ethernet firmware is stored in ROM on the Ethernet controller.

v ServeRAID firmware is stored in ROM on the ServeRAID adapter.

v SAS/SATA firmware is stored in ROM on the SAS/SATA controller on the system

board.

Major components contain VPD code. You can select to update the VPD code

during the server firmware update procedure.

Starting the backup server firmware

The system board contains a backup copy area for the server firmware (formerly

BIOS firmware). This is a secondary copy of the server firmware that you update

only during the process of updating the server firmware. If the primary copy of the

server firmware becomes damaged, use this backup copy.

To force the server to start from the backup copy, turn off the server; then, place the

J6 jumper in the backup position (pins 2 and 3).

Use the backup copy of the server firmware until the primary copy is restored. After

the primary copy is restored, turn off the server; then, move the J6 jumper back to

the primary position (pins 1 and 2).

Recovering the server firmware

Important: Some cluster solutions require specific code levels or coordinated code

updates. If the device is part of a cluster solution, verify that the latest level of code

is supported for the cluster solution before you update the code.

If the server firmware has become corrupted, such as from a power failure during

an update, you can recover the server firmware in one of two ways:

v In-band method: Recover server firmware, using either the boot block jumper

(Automated Boot Recovery) and a server Firmware Update Package Service

Pack.

v Out-of-band method: Use the IMM Web Interface to update the firmware, using

the latest server firmware update package.

Note: You can obtain a server update package from one of the following sources:

v Download the server firmware update from the World Wide Web.

v Contact your Lenovo service representative.

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To download the server firmware update package from the World Wide Web, do the

following:

Note: Changes are made periodically to the Lenovo Web site. The actual

procedure might vary slightly from what is described in this document.

devices” on page 39, and “Working inside the server with the power on” on

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

The flash memory of the server consists of a primary bank and a backup bank. It is

essential that you maintain the backup bank with a bootable firmware image. If the

primary bank becomes corrupted, you can either manually boot the backup bank

with the boot block jumper, or in the case of image corruption, this will occur

automatically with the Automated Boot Recovery function.

In-band manual recovery method

To recover the server firmware and restore the server operation to the primary

bank, do the following:

1. Read the safety information (see “Safety” on page vii, “Handling static-sensitive

page 38).

2. Turn off the server, and disconnect all power cords and external cables.

3. Unlock and remove the server cover (see “Removing the side cover” on page

“System-board option connectors” on page 30).

4. Locate the UEFI boot recovery jumper (JP6) on the system board.

ꢀ1ꢁ

ꢀ2ꢁ

ꢀ3ꢁ

UEFI boot recover jumper (JP6)

Clear CMOS jumper (JP1)

SW6 switch block

5. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the UEFI

recovery mode.

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6. Reinstall the server cover (see “Installing the side cover” on page 134); then,

reconnect all power cords.

7. Restart the server. The power-on self-test (POST) starts.

8. Boot the server to an operating system that is supported by the firmware

update package that you downloaded.

9. Perform the firmware update by following the instructions that are in the

firmware update package readme file.

10. Copy the downloaded firmware update package into a directory.

11. From a command line, type filename-s, where filename is the name of the

executable file that you downloaded with the firmware update package.

12. Turn off the server and disconnect all power cords and external cables, and

then remove the server cover.

13. Move the UEFI boot recovery jumper back to the primary position (pins 1 and

2).

14. Reinstall the server cover, and then reconnect all the power cables.

15. Restart the server.

See “System-board switches and jumpers” on page 31 for descriptions of the

jumpers and switches.

In-band automated boot recovery method

Note: Use this method if the system board error LED is lit and there is a log entry

or Booting Backup Image is displayed on the firmware splash screen; otherwise,

use the in-band manual recovery method.

1. Boot the server to an operating system that is supported by the firmware update

package that you downloaded.

2. Perform the firmware update by following the instructions that are in the

firmware update package readme file.

3. Restart the server.

4. At the firmware splash screen, press F3 when prompted to restore to the

primary bank. The server boots from the primary bank.

Out-of-band method: See the IMM documentation.

Automated boot recovery (ABR)

If the server is booting up and the IMM detects problems with the server firmware in

the primary bank, it will automatically switch to the backup firmware bank and give

you the opportunity to recover the primary bank. To recover to the server firmware

primary bank, do the following:

1. Restart the server.

2. When the prompt press F3 to restore to primary is displayed, press F3 to

recover the primary bank. Pressing F3 will restart the server.

Three boot failure

Configuration changes, such as added devices or adapter firmware updates can

cause the server to fail POST (power-on self-test). If this occurs on three

consecutive boot attempts, the server will temporarily uses the default configuration

values and automatically goes to F1 Setup. To solve the problem, do the following:

1. Undo any configuration changes that you made recently and restart the server.

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2. Remove any devices that you added recently and restart the server.

3. If the problem remains, go to the Setup utility and select Load Default

Settings, and then click Save to restore the server factory settings.

Using the integrated management module

The integrated management module (IMM) is a second generation of the functions

that were formerly provided by the baseboard management controller hardware. It

combines service processor functions, video controller, and (when an optional

virtual media key is installed) remote presence function in a single chip.

The IMM supports the following basic systems-management features:

v Environmental monitor with fan speed control for temperature, voltages, fan

failure, and power supply failure.

v EasyLED indicators to report errors that occur with fans, power supplies,

microprocessor, hard disk drives, and system errors.

v DIMM error assistance. The Unified Extensible Firmware Interface (UEFI)

disables a failing DIMM that is detected during POST, and the IMM lights the

associated system-error LED and the failing DIMM error LED.

v System-event log (SEL).

v ROM-based IMM firmware flash updates.

v Auto Boot Failure Recovery (ABR).

v A virtual media key, which enables remote presence support (remote video,

remote keyboard/mouse, and remote storage).

v Automatic microprocessor disable on failure and restart in a two-microprocessor

configuration when one microprocessor signals an internal error. When one of the

microprocessors fail, the server will disable the failing microprocessor and restart

with the other microprocessor.

v Nonmaskable interrupt (NMI) detection and reporting.

v Automatic Server Restart (ASR) when POST is not complete or the operating

system hangs and the operating-system watchdog timer times-out. The IMM

might be configured to watch for the operating-system watchdog timer and reboot

the system after a timeout, if the ASR feature is enabled. Otherwise, the IMM

allows the administrator to generate a nonmaskable interrupt (NMI) by pressing

an NMI button on the system board for an operating-system memory dump. ASR

is supported by IPMI.

v Intelligent Platform Management Interface (IPMI) Specification V2.0 and

Intelligent Platform Management Bus (IPMB) support.

v Serial port redirection over telnet or ssh.

v Serial over LAN (SOL).

v Active Energy Manager.

v Query power-supply input power.

v PECI 2 support.

v Power/reset control (power-on, hard and soft shutdown, hard and soft reset,

schedule power control).

v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, e-mail).

v Operating-system failure blue screen capture.

v Command-line interface.

v Configuration save and restore.

v PCI configuration data.

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v Boot sequence manipulation.

The IMM also provides the following remote server management capabilities:

v Command-line interface (IPMI Shell)

The command-line interface provides direct access to server management

functions through the IPMI 2.0 protocol. Use the command-line interface to issue

commands to control the server power, view system information, and identify the

server. You can also save one or more commands as a text file and run the file

as a script.

v Serial over LAN

Establish a Serial over LAN (SOL) connection to manage servers from a remote

location. You can remotely view and change the UEFI settings, restart the server,

identify the server, and perform other management functions. Any standard Telnet

client application can access the SOL connection.

Using the remote presence capability and blue-screen capture

The remote presence and blue-screen capture features are integrated functions of

the integrated management module (IMM). When the optional Virtual Media Key is

installed in the server, it activates the remote presence functions. The virtual media

key is required to enable the integrated remote presence and blue-screen capture

features. Without the virtual media key, you will not be able to access the network

remotely to mount or unmount drives or images on the client system. However, you

can still access the Web interface without the key.

After the virtual media key is installed in the server, it is authenticated to determine

whether it is valid. If the key is not valid, you receive a message from the Web

interface (when you attempt to start the remote presence feature) indicating that the

hardware key is required to use the remote presence feature.

The virtual media key has an LED. When this LED is lit and green, it indicates that

the key is installed and functioning correctly. When the LED is not lit, it indicates

that the key might not be installed correctly.

The remote presence feature provides the following functions:

v Remotely viewing video with graphics resolutions up to 1280 x 1024 at 75 Hz,

regardless of the system state

v Remotely accessing the server, using the keyboard and mouse from a remote

client

v Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote

client, and mapping ISO and diskette image files as virtual drives that are

available for use by the server

v Uploading a diskette image to the IMM memory and mapping it to the server as a

virtual drive

The blue-screen capture feature captures the video display contents before the IMM

restarts the server when the IMM detects an operating-system hang condition. A

system administrator can use the blue-screen capture to assist in determining the

cause of the hang condition.

Enabling the remote presence feature

To enable the remote presence feature, do the following:

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1. Install the virtual media key into the dedicated slot on the system board (see

2. Turn on the server.

Note: Approximately 1 to 3 minutes after the server is connected to ac power,

the power-control button becomes active.

Obtaining the IP address for the IMM

To access the Web interface, you need the IP address for the IMM. You can obtain

the IMM IP address through the Setup Utility. The server comes with a default IP

address for the IMM of 192.168.70.125. To locate the IP address, do the following:

1. Turn on the server.

Note: Approximately 1 to 3 minutes after the server is connected to ac power,

the power-control button becomes active.

2. When the prompt <F1> Setup is displayed, press F1. (This prompt is displayed

on the screen for only a few seconds. You must press F1 quickly.) If you have

set both a power-on password and an administrator password, you must type

the administrator password to access the full Setup Utility menu.

3. From the Setup Utility main menu, select System Settings.

4. On the next screen, select Integrated Management Module.

5. On the next screen, select Network Configuration.

6. Find the IP address and write it down.

7. Exit from the Setup Utility.

Logging on to the Web interface

To log on to the Web interface to use the remote presence functions, do the

following:

1. Open a Web browser and in the address or URL field, type the IP address or

host name of the IMM to which you want to connect.

Note: The IMM defaults to DHCP. If a DHCP host is not available, the IMM

assigns a static IP address of 192.168.70.125.

2. On the Login page, type the user name and password. If you are using the IMM

for the first time, you can obtain the user name and password from your system

administrator. All login attempts are documented in the event log.

Note: The IMM is set initially with a user name of USERID and password of

PASSW0RD (passw0rd with a zero, not a the letter O). You have read/write

access. You must change the default password the first time you log on.

3. On the Welcome page, type a timeout value (in minutes) in the field that is

provided. The IMM will log you off of the Web interface if your browser is

inactive for the number of minutes that you entered for the timeout value.

4. Click Continue to start the session. The System Health page provides a quick

view of the system status.

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Diagnostics programs and messages

The diagnostics programs are the primary method of testing the major components

of the server. As you run the diagnostics programs, text messages are displayed on

the screen and are saved in the test log. A diagnostics text message indicates that

a problem has been detected and provides the action you should take as a result of

the text message.

Make sure that the server has the latest version of the diagnostics programs. To

download the latest version, do the following:

Note: Changes are made periodically to the Lenovo Web site. The actual

procedure might vary slightly from what is described in this document.

http://www.lenovo.com/thinkserver.

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

Utilities are available to reset and update the diagnostics code on the integrated

USB flash device, if the diagnostic partition becomes damaged and does not start

the diagnostic programs. For more information and to download the utilities, go to

The DSA diagnostic programs collect information about the following aspects of the

system:

v System configuration

v Network interfaces and settings

v Hardware inventory, including PCI and USB information

v Drive health information

v SAS/SATA RAID and controller configuration

v Event logs for ServeRAID controllers and service processors

The DSA diagnostics programs can also provide diagnostics for the following

system components, if they are installed in the system:

v BroadCom Dual Gigabit Ethernet

v Optical drives

v Hard disk drives

v SAS/SATA RAID controller

v Integrated management module (IMM)

v Trusted Platform Module chip

v Memory

v Microprocessor

Running the diagnostics programs

To run the DSA Preboot diagnostics programs, do the following:

1. If the server is running, turn off the server and all attached devices.

2. Turn on all attached devices; then, turn on the server.

3. When the prompt <F2> Diagnostics is displayed, press F2.

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Note: The DSA Preboot diagnostics program might appear to be unresponsive

for an unusual length of time when you start the program. This is normal

operation while the program loads.

4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnostics

program.

Note: After you exit from the stand-alone memory diagnostics environment, you

must restart the server to access the stand-alone memory diagnostics

environment again.

5. Select gui to display the graphical user interface, or select cmd to display the

DSA interactive menu.

6. Follow the instructions on the screen to select the diagnostic test to run.

If the diagnostics programs do not detect any hardware errors but the problem

remains during normal server operations, a software error might be the cause. If

you suspect a software problem, see the information that comes with your software.

A single problem might cause more than one error message. When this happens,

correct the cause of the first error message. The other error messages usually will

not occur the next time you run the diagnostics programs.

Exception: If multiple error codes or LEDs indicate a microprocessor error, the

error might be in a microprocessor or in a microprocessor socket. See

“Microprocessor problems” on page 168 for information about diagnosing

microprocessor problems.

If the server stops during testing and you cannot continue, restart the server and try

to run the diagnostics programs again. If the problem remains, replace the

component that was being tested when the server stopped.

For a list of diagnostics messages, see the Hardware Maintenance Manual.

Advanced Settings Utility program

The Advanced Settings Utility (ASU) program is an alternative to the Setup Utility

for modifying UEFI settings. Use the ASU program online or out of band to modify

UEFI settings from the command line without the need to restart the system to

access the Setup Utility.

You can also use the ASU program to configure the optional remote presence

features or other IMM settings. The remote presence features provide enhanced

systems-management capabilities.

In addition, the ASU program provides limited settings for configuring the IPMI

function in the IMM through the command-line interface.

Use the command-line interface to issue setup commands. You can save any of the

settings as a file and run the file as a script. The ASU program supports scripting

environments through a batch-processing mode.

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Installing EasyManage software

You can install the ThinkServer^™EasyManage Core Server program from the

EasyManage CD or you can download and install the program from

http://www.lenovo.com/support. After one instance of the EasyManage Core Server

has been installed, you can use the EasyManage Agent installer to install the agent

on other servers and clients on the network.

Also, the EasyManage program provides an option to either install the EasyManage

Agent as part of the operating-system installation process or install a desktop icon

to assist with the installation of the EasyManage Core Server after the operating

system has been installed.

Installation requirements

Before installing EasyManage software on your server, your environment must meet

the following requirements:

v Microsoft^®Windows Server 2003 or Windows Server 2008 is installed on the

server where you intend to install the Core Server.

v The original Windows Server operating-system installation CDs are available in

case files are needed while installing the prerequisites.

v The server has Internet access to obtain prerequisites and to activate the

software after the installation is complete.

v The server has a static IP address.

v The server is not a domain controller. However, it is recommended to have the

server join a domain.

v The account that you use to log in and to install the Core Server has

Administrator privileges on the server with full read/write access. Ideally, this

account is also a Domain Administrator account. This account will be used to

create the initial administrator-level account used to log in to the EasyManage

console.

v Any previous agent from EasyManage or LANDesk must be removed prior to

installing the Core Server and Management Console.

Installation order

The order in which you install the operating system and Windows Components is

critical to install EasyManage software successfully. To ensure a clean, working

installation of EasyManage software, use the following installation order:

1. Install Microsoft Windows Server 2003 or Microsoft Windows Server 2008 32-bit

with the latest Service Pack.

2. Install the following Windows Components: See “Installing Windows 2003

components on the Core Server” on page 161 or “Installing Windows 2008

32-bit components” on page 161.

3. Use Windows Update to install all available critical updates.

4. (For Windows Server 2003 only) Download Microsoft .NET Framework 2.0

Service Pack 1 or newer from the following Web site: http://www.microsoft.com/

downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5

&DisplayLang=en. Install the software using the default settings.

5. (For both Windows Server 2003 and 2008) Download Microsoft Web Services

Enhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from the

following Web site: http://www.microsoft.com/downloads/

details.aspx?FamilyID=1ba1f631-c3e7-420a-bc1e-ef18bab66122

&DisplayLang=en. Install the software using the default settings.

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Note: This specific version is required.

6. Use Windows Update to install all available critical updates.

7. Launch the EasyManage installation.

8. After EasyManage is installed, enable Security and Patch Manager to obtain the

LANDesk 8.8 Software Updates. In the console application, click Help ->

LANDesk -> Security Updates for a guide to configuring Security and Patch

Manager.

9. Install Adobe Flash Player 9 if you plan to use the Management Console

functions from the same server on which the Core Server is installed. You can

obtain Adobe Flash Player 9 from the Adobe Web site:

http://www.adobe.com/products/flashplayer/

Installing Windows 2003 components on the Core Server

To install IIS, ASP.Net, and SNMP on the Core Server, do the following procedure

for each component:

1. In the Windows Control Panel, double-click Add or Remove Programs.

2. In the toolbar on the left, click Add/Remove Windows Components to launch

the Windows Components Wizard.

3. Select from the Components list:

v When installing IIS and ASP.NET, click Application Server; then, click

Details.

v When installing SNMP, click Management and Monitoring Tools; then, click

Details.

4. Select the component that you want to install:

v When installing IIS, select Internet Information Services (IIS); then, click

OK.

v When installing ASP.NET, select ASP.NET; then, click OK.

v When installing SNMP, select Simple Network Management Protocol; then,

click OK.

5. Click Next to continue the wizard.

6. If prompted, insert the original Windows operating-system CD. If the autorun

launches when you insert the CD, close it. The Windows Components Wizard

will automatically detect and install the necessary files.

7. Click Finish.

Installing Windows 2008 32-bit components

To install the Windows Server 2008 32-bit components necessary for an

EasyManage core server installation, do the following:

Installing Web Server Role (IIS)

To install the Web Server Role (IIS), do the following:

1. Click Start -> Server Manager.

2. Under Roles Summary, click Add Roles. The Add Roles wizard appears.

3. Click Next.

4. Select the check box next to Web Server (IIS). A dialog box displays the

additional features that are required.

5. Click Add Required Features, then click Next. In the list of additional role

services that can be installed, ensure that the follow are checked:

v HTTP Redirection

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v Static Content

v ASP.NET

v ASP

v CGI

v Server Side Includes

v Windows Authentication

v IIS 6 Metabase Compatibility

Note: When you select ASP.Net or ASP, a dialog box displays the additional

role services required. Click Add Required Role Services.

6. Click Install.

Note: If IIS is already installed and certain Role Services are still required,

expand Roles in the tree view on the left in Server Manager and click Web

Server (IIS), then click Add Role Services. Select the necessary role services

and click Install.

Installing Microsoft SNMP services

To install Microsoft SNMP services, do the following:

1. Click Add Features in the Features Summary section on the main page of

Server Manager.

2. Select the SNMP Services check box.

3. Click Next, then Install.

Uninstalling the LANDesk Software Agent

If the Core Server has LANDesk agents on it from a previous Management Suite

release, it will fail the autorun prerequisite check. You must remove the old agents

by running uninstallwinclient.exe from the

\Program Files\LANDesk\ManagementSuite folder.

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Chapter 7. Troubleshooting

This chapter describes the diagnostic tools that are available to help you solve

problems that might occur in the server.

If you cannot locate and correct the problem using the information in this chapter,

see the Hardware Maintenance Manual for more information.

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable

symptoms.

If you cannot find the problem in these tables, see the Hardware Maintenance

Manual.

If you have just added new software or a new optional device and the server is not

working, do the following before using the troubleshooting tables:

1. Check the LEDs on the control panel or the system board.

2. Remove the software or device that you just added.

3. Run the diagnostic tests to determine whether the server is running correctly.

4. Reinstall the new software or new device.

CD or DVD drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The CD or DVD drive is not

recognized.

1. Make sure that:

v The SATA channel to which the CD or DVD drive is attached (primary or

secondary) is enabled in the Setup Utility.

v All cables and jumpers are installed correctly.

v The correct device driver is installed for the CD or DVD drive.

2. Run the CD or DVD drive diagnostics programs.

3. Reseat the CD or DVD drive cable.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. CD or DVD drive cable

b. CD or DVD drive

c. (Trained service technician only) System board

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

A CD or DVD is not working

correctly.

1. Clean the CD or DVD.

2. Run the CD or DVD drive diagnostics programs.

3. Reseat the CD or DVD drive cable.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. CD or DVD drive cable

b. CD or DVD drive

The CD or DVD drive tray is not

working.

1. Make sure that the server is turned on.

2. Insert the end of a straightened paper clip into the manual tray-release

opening.

3. Reseat the CD or DVD drive cable.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. CD or DVD drive cable

b. CD or DVD drive

Diskette drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The optional diskette drive

activity LED stays lit, or the

server bypasses the diskette

drive.

v If there is a diskette in the drive, make sure that:

– The diskette drive cables are correctly and securely connected.

– The diskette drive is enabled in the Setup Utility.

– The diskette is good and not damaged. (Try another diskette if you have

one.)

– The diskette is inserted correctly in the drive.

– The diskette contains the necessary files to start the server.

– Your software program is working properly.

v To prevent diskette drive read/write errors, make sure that the distance between

monitors and diskette drives is at least 76 mm (3 in.).

If the problem remains, replace the internal diskette drive.

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General problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

A cover lock is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a

is not working, or a similar

problem has occurred.

trained service technician.

Hard disk drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

Remove the drive that is indicated by the diagnostic tests; then, run the hard disk

drive diagnostic test again. If the remaining drives are recognized, replace the drive

that you removed with a new one.

Not all drives are recognized by

the hard disk drive diagnostic

test (the Fixed Disk Test).

The server stops responding

during the hard disk drive

diagnostic test.

Remove the hard disk drive that was being tested when the server stopped

responding, and run the diagnostic test again. If the hard disk drive diagnostic test

runs successfully, replace the drive that you removed with a new one.

A hard disk drive was not

detected while the operating

system was being started.

Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic

tests again.

A hard disk drive passes the

diagnostic Fixed Disk Test or

SCSI Attached Disk Test, but

the problem remains.

Run the diagnostic SCSI Attached Disk Test.

Note: This test is supported on server models with RAID arrays that use the

ServeRAID-BR10i, ServeRAID-MR10i, or ServeRAID-MR10is controllers or servers

with SATA hard disk drives that use the onboard SATA/SAS controller to create

RAID arrays. Use the Fixed Disk Test for SATA hard disk drives or servers that

have RAID arrays.

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Intermittent problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

A problem occurs only

occasionally and is difficult to

diagnose.

1. Make sure that:

v All cables and cords are connected securely to the rear of the server and

attached devices.

v When the server is turned on, air is flowing from the fan grille. If there is no

airflow, the fan is not working. This can cause the server to overheat and

shut down.

2. Check the system-event log or IMM system-event log.

Keyboard, mouse, or pointing-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

All or some keys on the

keyboard do not work.

1. Make sure that:

v The keyboard cable is securely connected.

v The server and the monitor are turned on.

2. If you are using a USB keyboard and it is connected to a USB hub, disconnect

the keyboard from the hub and connect it directly to the server.

3. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Keyboard

b. (Trained service technician only) System board

The mouse or pointing device

does not work.

1. Make sure that:

v The mouse or pointing-device cable is securely connected to the server.

v The mouse or pointing-device drivers are installed correctly.

v The server and the monitor are turned on.

v The mouse option is enabled in the Setup Utility program.

2. If you are using a USB mouse or pointing device and it is connected to a USB

hub, disconnect the mouse or pointing device from the hub and connect it

directly to the server.

3. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Mouse or pointing device

b. (Trained service technician only) System board

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Memory problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The amount of system memory

that is displayed is less than the

amount of installed physical

memory.

1. Make sure that:

v No error LEDs are lit on the control-panel assembly or on the system board.

v Memory mirroring does not account for the discrepancy.

v The memory modules are seated correctly.

v You have installed the correct type of memory.

v All DIMMs are enabled. The server might have automatically disabled a

DIMM when it detected a problem.

2. Check the POST event log for error message 289:

v If a DIMM was disabled by a systems-management interrupt (SMI), replace

the DIMM.

3. Run memory diagnostics.

4. Make sure that there is no memory mismatch when the server is over the

minimum memory configuration (one 1 GB DIMM) and that you have installed

the correct number of DIMMs.

5. Reseat the DIMMs.

6. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. DIMMs

b. (Trained service technician only) System board

Multiple rows of DIMMs in a

branch are identified as failing.

1. Reseat the DIMMs; then, restart the server.

2. Replace the failing DIMM.

3. (Trained service technician only) Replace the system board.

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Microprocessor problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

A microprocessor LED is lit

during POST, indicating that the

startup (boot) microprocessor is

not working correctly.

1. Make sure that the server supports all the microprocessors and that the

microprocessors match in speed and cache size.

2. Reseat the following components:

a. (Trained service technician only) Microprocessor

b. VRM

3. (Trained service technician only) If there is no indication of which

microprocessor has failed, isolate the error by testing with one microprocessor

at a time.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. (Trained service technician only) Microprocessor

b. (Trained service technician only) System board

5. (Trained service technician only) If there are multiple error codes or LEDs that

indicate a microprocessor error, reverse the locations of the microprocessors or

with a microprocessor socket.

Monitor or video problems

Some Lenovo monitors have their own self-tests. If you suspect a problem with your

monitor, see the documentation that comes with the monitor for instructions for

testing and adjusting the monitor. If you cannot diagnose the problem, call for

service.

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

Testing the monitor

1. Make sure that the monitor cables are firmly connected.

2. Try using a different monitor on the server, or try using the monitor that is being

tested on a different server.

3. Run the diagnostics programs. If the monitor passes the diagnostics programs,

the problem might be a video device driver.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. (Trained service technician only) System board

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The screen is blank.

1. Make sure that:

v The server is turned on. If there is no power to the server, see “Power

problems” on page 171.

v The monitor cables are connected correctly.

v The monitor is turned on and the brightness and contrast controls are

adjusted correctly.

Important: In some memory configurations, the 3-3-3 beep code might sound

during POST, followed by a blank monitor screen. If this occurs and the Boot

Fail Count option in the Start Options of the Setup Utility program is enabled,

you must restart the server three times to reset the configuration settings to the

default configuration (the memory connector or bank of connectors enabled).

2. Make sure that the correct server is controlling the monitor, if applicable.

3. Make sure that damaged server firmware is not affecting the video; see

“Updating the firmware” on page 151.

4. See “Solving undetermined problems” on page 173.

The monitor works when you

turn on the server, but the

screen goes blank when you

start some application

programs.

1. Make sure that:

v The application program is not setting a display mode that is higher than the

capability of the monitor.

v You installed the necessary device drivers for the application.

2. Run video diagnostics.

v If the server passes the video diagnostics, the video is good; see

“Troubleshooting tables” on page 163.

v (Trained service technician only) If the server fails the video diagnostics,

replace the system board.

The monitor has screen jitter, or

the screen image is wavy,

unreadable, rolling, or distorted.

1. If the monitor self-tests show the monitor is working correctly, consider the

location of the monitor. Magnetic fields around other devices (such as

transformers, appliances, fluorescent lights, and other monitors) can cause

screen jitter or wavy, unreadable, rolling, or distorted screen images. If this

happens, turn off the monitor.

Attention: Moving a color monitor while it is turned on might cause screen

discoloration.

Move the device and the monitor at least 305 mm (12 in.) apart, and turn on

the monitor.

Notes:

a. To prevent diskette drive read/write errors, make sure that the distance

between the monitor and any external diskette drive is at least 76 mm (3

in.).

b. Non-Lenovo monitor cables might cause unpredictable problems.

2. Reseat the following components:

a. Monitor cable

3. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Monitor

b. (Trained service technician only) System board

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

Wrong characters appear on the

screen.

1. If the wrong language is displayed, update the server firmware with the correct

language (see “Using the Setup Utility” on page 138).

2. Reseat the monitor cable.

3. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Monitor

b. (Trained service technician only) System board

Optional-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

A Lenovo optional device that

was just installed does not

work.

1. Make sure that:

v The device is designed for the server.

v You followed the installation instructions that came with the device and the

device is installed correctly.

v You have not loosened any other installed devices or cables.

v You updated the configuration information in the Setup Utility program.

Whenever memory or any other device is changed, you must update the

configuration.

2. Reseat the device that you just installed.

3. Replace the device that you just installed.

A Lenovo optional device that

used to work does not work

now.

1. Make sure that all of the hardware and cable connections for the device are

secure.

2. If the device comes with test instructions, use those instructions to test the

device.

3. Reseat the failing device.

4. Replace the failing device.

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Power problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The power-control button does

not work (the server does not

start).

Note: The power-control button

will not function until 1 to 3

minutes after the server has

been connected to ac power.

1. Make sure that the control-panel assembly power-control button is working

correctly:

a. Disconnect the server power cords.

b. Reconnect the power cords.

c. Press the power-control button. If the server does not start, check the

power-control button for damage.

2. Make sure that:

v The power cords are correctly connected to the server and to a working

electrical outlet.

v The power LEDs (ac, dc) are lit correctly.

v The server power-on LED on the front information panel is flashing after ac

power cord is connected and that it stays on after the power-button is

pressed.

v The server contains the correct type of DIMMs.

v The DIMMs are correctly seated.

v A POST beep code did not sound, indicating a memory initialization error.

v The LEDs on the power supply do not indicate a problem.

v The microprocessor is correctly installed.

3. Reseat the following components:

a. DIMMs

b. Power-supply cables to all internal components

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. DIMMs

b. (Trained service technician only) Power supply

5. If you just installed an optional device, remove it, and restart the server. If the

server now starts, you might have installed more devices than the power supply

supports.

6. See “Solving undetermined problems” on page 173.

The server does not turn off.

1. Determine whether you are using an Advanced Configuration and Power

Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI

operating system, do the following:

a. Press Ctrl+Alt+Delete.

b. Turn off the server by holding the power-control button for 5 seconds.

c. Restart the server.

d. If the server fails POST and the power-control button does not work,

disconnect the ac power cord for 20 seconds; then, reconnect the ac power

cord and restart the server.

2. (Trained service technician only) If the problem remains or if you are using an

ACPI-aware operating system, suspect the system board.

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The server unexpectedly shuts See “Solving undetermined problems” on page 173.

down, and the LEDs on the

control-panel assembly are not

lit.

Serial port problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

The number of serial ports that

are identified by the operating

system is less than the number

of installed serial ports.

1. Make sure that:

v Each port is assigned a unique address in the Setup Utility program and

none of the serial ports is disabled.

v The serial port adapter (if one is present) is seated correctly.

2. Reseat the serial port adapter.

3. Replace the serial port adapter.

A serial device does not work.

1. Make sure that:

v The device is compatible with the server.

v The serial port is enabled and is assigned a unique address.

v The device is connected to the correct connector.

2. Reseat the following components:

a. Failing serial device

b. Serial cable

3. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Failing serial device

b. Serial cable

c. (Trained service technician only) System board

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Software problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

You suspect a software

problem.

1. To determine whether the problem is caused by the software, make sure that:

v The server has the minimum memory that is needed to use the software. For

memory requirements, see the information that comes with the software. If

you have just installed an adapter or memory, the server might have a

memory-address conflict.

v The software is designed to operate on the server.

v Other software works on the server.

v The software works on another server.

2. If you receive any error messages when using the software, see the information

that comes with the software for a description of the messages and suggested

solutions to the problem.

3. Contact your place of purchase of the software.

Universal Serial Bus (USB) port problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom

Action

A USB device does not work.

1. Run USB diagnostics.

2. Make sure that:

v The correct USB device driver is installed.

v The operating system supports USB devices.

v A standard PS/2 keyboard or mouse is not connected to the server. If it is, a

USB keyboard or mouse will not work during POST.

3. Make sure that the USB configuration options are set correctly in the Setup

Utility program.

4. If you are using a USB hub, disconnect the USB device from the hub and

connect it directly to the server.

Solving undetermined problems

If the diagnostic tests did not diagnose the failure or if the server is inoperative, use

the information in this section.

If you suspect that a software problem is causing failures (continuous or

intermittent), see “Software problems.”

Damaged data in CMOS memory or damaged server firmware can cause

undetermined problems. To reset the CMOS data, use the clear CMOS jumper to

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clear the CMOS memory; see “System-board switches and jumpers” on page 31. If

you suspect that the server firmware is damaged, see “Recovering the server

firmware” on page 152.

Check the LEDs on all the power supplies. If the LEDs indicate that the power

supplies are working correctly, do the following:

1. Turn off the server.

2. Make sure that the server is cabled correctly.

3. Remove or disconnect the following devices, one at a time, until you find the

failure. Turn on the server and reconfigure it each time.

v Any external devices.

v Surge-suppressor device (on the server).

v Modem, printer, mouse, and non-Lenovo devices.

v Each adapter.

v Hard disk drives.

v Memory modules. The minimum configuration requirement is two 1 GB DIMM

on the system board.

The following minimum configuration is required for the server to start:

v One microprocessor

v One 1 GB DIMM on the system board

v One power supply

v Power cord

v ServeRAID SAS/SATA adapter

v System board

4. Turn on the server. If the problem remains, suspect the following components in

the following order:

a. Memory module

b. Microprocessor

c. System board

If the problem is solved when you remove an adapter from the server but the

problem recurs when you reinstall the same adapter, suspect the adapter; if the

problem recurs when you replace the adapter with a different one, suspect the

system board.

If you suspect a networking problem and the server passes all the system tests,

suspect a network cabling problem that is external to the server.

Solving SCSI problems

Note: This information also applies to Serial Attached SCSI (SAS) problems.

For any SCSI error message, one or more of the following devices might be

causing the problem:

v A failing SCSI device (adapter, drive, or controller)

v An incorrect SCSI termination jumper setting

v A missing or incorrectly installed SCSI terminator

v A defective SCSI terminator

v An incorrectly installed cable

v A defective cable

For any SCSI error message, follow these suggested actions in the order in which

they are listed until the problem is solved:

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1. Make sure that external SCSI devices are turned on before you turn on the

server.

2. Make sure that the cables for all external SCSI devices are connected correctly.

3. If an external SCSI device is attached, make sure that the external SCSI

termination is set to automatic.

4. Make sure that the last device in each SCSI chain is terminated correctly.

5. Make sure that the SCSI devices are configured correctly.

Solving power problems

Power problems can be difficult to solve. For example, a short circuit can exist

anywhere on any of the power distribution buses. Usually, a short circuit will cause

the power subsystem to shut down because of an overcurrent condition. To

diagnose a power problem, use the following general procedure:

1. Turn off the server and disconnect all ac power cords.

2. Check for loose cables in the power subsystem. Also check for short circuits, for

example, if a loose screw is causing a short circuit on a circuit board.

3. Remove the adapters and disconnect the cables and power cords to all internal

and external devices until the server is at the minimum configuration that is

required for the server to start (see “Solving undetermined problems” on page

173 for the minimum configuration).

4. Reconnect all ac power cords and turn on the server. If the server starts

successfully, replace the adapters and devices one at a time until the problem is

isolated.

If the server does not start from the minimum configuration, replace the components

in the minimum configuration one at a time until the problem is isolated.

Solving Ethernet controller problems

The method that you use to test the Ethernet controller depends on which operating

system you are using. See the operating-system documentation for information

about Ethernet controllers, and see the Ethernet controller device-driver readme file.

Try the following procedures:

v Make sure that the correct device drivers, which come with the server, are

installed and that they are at the latest level.

v Make sure that the Ethernet cable is installed correctly.

– The cable must be securely attached at all connections. If the cable is

attached but the problem remains, try a different cable.

– If you set the Ethernet controller to operate at 100 Mbps, you must use

Category 5 cabling.

– If you directly connect two servers (without a hub), or if you are not using a

hub with X ports, use a crossover cable. To determine whether a hub has an

X port, check the port label. If the label contains an X, the hub has an X port.

v Determine whether the hub supports auto-negotiation. If it does not, try

configuring the integrated Ethernet controller manually to match the speed and

duplex mode of the hub.

v Check the Ethernet controller LEDs on the rear panel of the server. These LEDs

indicate whether there is a problem with the connector, cable, or hub.

– The Ethernet link status LED is lit when the Ethernet controller receives a link

pulse from the hub. If the LED is off, there might be a defective connector or

cable or a problem with the hub.

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– The Ethernet transmit/receive activity LED is lit when the Ethernet controller

sends or receives data over the Ethernet network. If the Ethernet

transmit/receive activity light is off, make sure that the hub and network are

operating and that the correct device drivers are installed.

v Check the LAN activity LED on the rear of the server. The LAN activity LED is lit

when data is active on the Ethernet network. If the LAN activity LED is off, make

sure that the hub and network are operating and that the correct device drivers

are installed.

v Check for operating-system-specific causes of the problem.

v Make sure that the device drivers on the client and server are using the same

protocol.

If the Ethernet controller still cannot connect to the network but the hardware

appears to be working, the network administrator must investigate other possible

causes of the error.

POST

When you turn on the server, it performs a series of tests to check the operation of

the server components and some optional devices in the server. This series of tests

is called the power-on self-test, or POST.

Note: This server does not use beep codes for server status.

If a power-on password is set, you must type the password and press Enter, when

prompted, for POST to run.

If POST detects a problem, an error message is displayed. See “POST error codes”

on page 178 for more information.

Event logs

Error codes and messages are displayed in the following types of event logs. Some

of the error codes and messages in the logs are abbreviated.

v POST event log: This log contains the three most recent error codes and

messages that were generated during POST. You can view the contents of the

POST event log from the Setup Utility (see “Using the Setup Utility” on page

138).

v System-event log: This log contains messages that were generated during

POST and all system status messages from the service processor. You can view

the contents of the system-event log from the Setup Utility (see “Using the Setup

Utility” on page 138 for more information).

The system-event log is limited in size. When it is full, new entries will not

overwrite existing entries; therefore, you must periodically clear the system-event

log through the Setup Utility (when the IMM logs an event that indicates that the

log is more than 75% full). When you are troubleshooting an error, be sure to

clear the system-event log so that you can find current errors more easily.

Each system-event log entry is displayed on its own page. Messages are listed

on the left side of the screen, and details about the selected message are

displayed on the right side of the screen. To move from one entry to the next,

use the Up Arrow (↑) and Down Arrow (↓) keys.

The system-event log indicates an assertion event when an event has occurred.

It indicates a deassertion event when the event is no longer occurring.

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v Integrated management module (IMM) event log: This log contains a superset

of IMM, POST, and systems-management interrupt (SMI) information that is in

the system-event log. You can only access the event log through the IMM Web

interface.

v DSA log: This log is generated by the Dynamic System Analysis (DSA) Preboot

program, and it contains merged contents of the system-event log and the IMM

system-event log. You can view the DSA log from the DSA Preboot program (see

“Viewing event logs without restarting the server”).

Viewing event logs from the Setup Utility

To view the event logs, do the following:

1. Turn on the server.

2. When the prompt <F1> Setup is displayed, press F1. If you have set both a

power-on password and an administrator password, you must type the

administrator password to view the event logs.

3. Select System Event Logs and use one of the following procedures:

v To view the POST event log, select POST Event Viewers.

v To view the IMM system-event log, select System Event Log.

Viewing event logs without restarting the server

When the server is not hung and the IMM is connected to a network, methods are

available for you to view one or more event logs without having to restart the

server.

If you have installed Portable or Installable Dynamic System Analysis (DSA), you

can use it to view the system-event log (as the IPMI event log), the IMM event log

(as the ASM event log) or merged DSA log, which merges the contents of the

system-event log and the IMM system-event log. You can also use DSA Preboot to

view the DSA log, although you must restart the server to use DSA Preboot. To

install Portable DSA or DSA Preboot or download a DSA Preboot CD image, do the

following:

Note: Changes are made periodically to the Lenovo Web site. The actual

procedure might vary slightly from what is described in this document.

“Using the integrated management module” on page 155.

2. Enter your product number (machine type and model number) or select Servers

and Storage from the Select your product list.

3. From Family list, select ThinkServer TD200, and click Continue.

4. Click Downloads and drivers to download firmware updates.

If IPMItool is installed in the server, you can use it to view the system-event log.

Most recent versions of the Linux operating system come with a current version of

IPMItool. Go to http://www.lenovo.com/thinkserver for more information.

You can view the IMM system-event log through the Event Log link in the

integrated management module (IMM) Web interface. For more information, see

The following table describes the methods that you can use to view the event logs,

depending on the condition of the server. The first three conditions generally do not

require that you restart the server.

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Table 12. Methods for viewing event logs

Condition

Action

The server is not hung and is connected to a Run Portable or Installable DSA to view the

network.

event log or create an output file that you

can send to Lenovo service and support.

Alternatively, you can use IPMItool to view

the system-event log.

The server is not hung and is not connected Use IPMItool locally to view the

to a network.

system-event log.

The server is not hung and the integrated

In a Web browser, type the IP address for

management module (IMM) is connected to a the IMM and go to the Event Log page. For

network.

more information, see “Obtaining the IP

address for the IMM” on page 157and “Using

the integrated management module” on page

155.

The server is hung.

v If DSA Preboot is installed, restart the

server and press F2 to start DSA Preboot

and view the event logs.

v If DSA Preboot is not installed, insert the

DSA Preboot CD and restart the server to

start DSA Preboot and view the event

logs.

v Alternatively, you can restart the server

and press F1 to start the Setup Utility and

view the POST event log or system-event

log. For more information, see “Event

logs” on page 176.

Clearing the event logs

To clear the event logs, do the following:

Note: The POST event log is automatically cleared each time the server is

restarted.

1. Turn on the server.

2. When the prompt <F1> Setup is displayed, press F1. If you have set both a

power-on password and an administrator password, you must type the

administrator password to view the event logs.

3. Use one of the following procedures:

v To clear the IMM system-event log, select System Event Logs --> System

Event Log. Select Clear System Event Log; then, press Enter twice.

POST error codes

The following table describes the POST error codes and suggested actions to

correct the detected problems. These errors can appear as severe, warning, or

informational.

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

0010002

Microprocessor not supported.

1. Reseat the following components one at a time, in

the order shown, restarting the server each time.

a. (Trained service technician only)

Microprocessor 1.

b. (Trained service technician only)

Microprocessor 2 (if installed.)

2. (Trained service technician only) Remove

microprocessor 2 and restart the server.

3. (Trained service technician only) Remove

microprocessor 1 and install microprocessor 2 in

the microprocessor 1 connector. Restart the

server. If the error is corrected, then

microprocessor 1 is bad and must be replaced.

4. Replace the following components one at a time,

in the order shown, restarting the server each

time.

a. (Trained service technician only)

Microprocessor 1.

b. (Trained service technician only)

Microprocessor 2.

c. (Trained service technician only) System

board.

0011000

0011002

Invalid microprocessor type.

Microprocessor mismatch.

1. Update the server firmware to the latest level (see

http://www.lenovo.com/thinkserver).

2. (Trained service technician only) Remove and

replace the affected microprocessor (error LED is

lit) with a supported type (see

1. Run the Setup Utility and select System

Information → System Summary → Processor

Details to view the microprocessor information to

compare the installed microprocessor

specifications.

2. (Trained service technician only) Remove and

replace one of the microprocessors so that they

both match.

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

0011004

Microprocessor failed BIST.

1. Update the server firmware to the latest level (see

2. (Trained service technician only) Reseat

microprocessor 2.

3. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. (Trained service technician only)

Microprocessor

b. (Trained service technician only) System

board

001100A

0050001

Microcode updated failed.

DIMM disabled.

1. Update the server firmware to the latest level (see

memory module” on page 86 and “Installing a

2. (Trained service technician only) Replace the

microprocessor.

1. If the server fails the POST memory test, reseat

the DIMMs.

2. Remove and replace any DIMM for which the

associated error LED is lit (see “Removing a

memory module” on page 89).

3. Run the Setup Utility to enable all the DIMMs.

4. Run the DSA Preboot memory test (see 8).

0051003

Uncorrectable DIMM error

1. If the server failed the POST memory test, reseat

the DIMMs.

2. Remove and replace any DIMM for which the

associated error LED is lit (see “Removing a

memory module” on page 86 and “Installing a

memory module” on page 89).

3. Run the Setup Utility to enable all the DIMMs.

4. Run the DSA Preboot memory test (see8).

0051006

0051009

DIMM mismatch detected

No memory detected.

Make sure that the DIMMs match and are installed in

the correct sequence (see “Installing a memory

module” on page 89).

1. Make sure that the server contains DIMMs.

2. Reseat the DIMMs.

3. Install DIMMs in the correct sequence (see

“Installing a memory module” on page 89).

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

005100A

No usable memory detected.

1. Make sure that the server contains DIMMs.

2. Reseat the DIMMs.

3. Install DIMMs in the correct sequence (see

“Installing a memory module” on page 89).

4. Clear CMOS memory to re-enable all the memory

connectors (see “System-board switches and

jumpers” on page 31).

0058001

0058007

PFA threshold exceeded

1. Update the server firmware to the latest level (see

“Installing a memory module” on page 89).

2. Reseat the DIMMs and run the memory test (see

the Hardware Maintenance Manual).

3. Replace the failing DIMM, which is indicated by a

lit LED on the system board.

DIMM population is unsupported.

1. Reseat the DIMMs, and then restart the server.

2. Remove the lowest-numbered DIMM pair of those

that are identified and replace it with an identical

pair of known good DIMMs, then restart the

server.

3. Return the removed DIMMs, one pair at a time, to

their original connectors, restarting the server after

each pair, until a pair fails. Replace the DIMMs in

the failed pair with identical known good DIMMs,

restarting the server after each DIMM is installed.

Replace the failed DIMM. Repeat this step until

you have tested all removed DIMMs.

4. (Trained service technician only) Replace the

system board.

0058008

DIMM failed memory test.

1. Reseat the DIMMs, and then restart the server.

2. Replace the following components one at a time,

in the order shown, then restart the server after

each:

a. DIMM

b. (Trained service technician only) System

board

00580A1

Invalid DIMM population for mirroring mode

1. If a fault LED is lit, resolve the failure.

2. Install the DIMMs in the correct sequence (see

00580A4

00580A5

Memory population changed.

Mirror failover complete

Information only. Memory has been added, moved, or

changed.

Information only. Memory redundancy has been lost.

Check the event log for uncorrected DIMM failure

events.

Chapter 7. Troubleshooting 181

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

0068002

CMOS battery cleared.

1. Reseat the battery.

2. Clear the CMOS memory.

3. Replace the following components one at a time,

in the following order, restarting the server after

each one:

a. Battery

b. (Trained service technician only) System

board.

2011001

PCI-X PERR

1. Reseat all affected adapters.

2. Update the PCI adapter firmware.

3. Remove the adapter.

4. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. Adapter

b. (Trained service technician only) System

board

2018001

PCI Express uncorrected or uncorrected error

1. Reseat all affected adapters.

2. Update the PCI adapter firmware.

3. Remove the adapter.

4. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. Adapter

b. (Trained service technician only) System

board

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

2018002

Option ROM resource allocation failure

Informational message that some devices might not

be initialized.

1. If possible, rearrange the order of the adapters in

the PCI slots to change the load order of the

optional-device ROM code.

2. Run the Setup Utility, select Startup Options, and

change the boot priority to change the load order

of the optional-device ROM code.

3. Run the Setup Utility and disable some other

resources, if their functions are not being used, to

make more space available.

a. Select Startup Options, then Planar

Ethernet (PXE/DHCP) to disable the

integrated Ethernet controller ROM.

b. Select Advanced Functions, then PCI Bus

Control, then PCI ROM Control Execution to

disable the ROM of the adapter in the PCI

slots.

c. Select Devices and I/O Ports to disable any

of the integrated devices.

4. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. Each adapter

b. (Trained service technician only) System

board

3xx0007 (xx

can be 00 -

19)

Firmware fault detected, system halted

1. Recover the server firmware to the latest level

(see “Updating the firmware” on page 151).

2. Undo any recent configuration changes, or clear

CMOS memory to restore the settings to the

default values.

3. Remove any recently installed hardware.

3038003

3048005

Firmware corrupted

1. Run the Setup Utility, select Load Default

Settings, and save the settings to recover the

server firmware.

2. (Trained service technician only) Replace the

system board.

Booted secondary (backup) UEFI Image

Information only. The backup switch was used to boot

the secondary bank.

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

3048006

Booted secondary (backup) UEFI image

because of ABR

1. Run the Setup Utility, select Load Default

Settings, and save the settings to recover the

primary UEFI settings.

2. Turn off the server and remove it from the power

source.

3. Reconnect the server to the power source, then

turn on the server.

3058000A

RTC date/time is incorrect

1. Adjust the date and time settings in the Setup

Utility, and then restart the server.

2. Reseat the battery.

3. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. Battery

b. (Trained service technician only) System

board

3058001

System configuration invalid

1. Run the Setup Utility, and select Save Settings.

2. Run the Setup Utility, select Load Default

Settings, and save the settings.

3. Reseat the following components one at a time in

the order shown, restarting the server each time:

a. Battery

b. Failing device (if the device is a FRU, then it

must be reseated by a trained service

technician only)

4. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. Battery

b. Failing device (if the device is a FRU, then it

must be replaced by a trained service

technician only)

c. (Trained service technician only) System board

3058004

Three boot failure

1. Undo any recent system changes, such as new

settings or newly installed devices.

2. Make sure that the server is attached to a reliable

power source.

3. Remove all hardware that is not listed on the

Lenovo Web site at

http://www.lenovo.com/thinkserver.

4. Make sure that the operating system is not

corrupted.

5. Run the Setup Utility, save the configuration, and

then restart the server.

184 ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

3108007

System configuration restored to default

settings

Information only. This is message is usually

associated with the CMOS battery clear event.

3138002

3808000

Boot configuration error

1. Remove any recent configuration changes made

to the Setup Utility.

2. Run the Setup Utility, select Load Default

Settings, and save the settings.

IMM communication failure

1. Remove power from the server for 30 seconds,

and then reconnect the server to power and

restart it.

2. Update the IMM firmware to the latest level (see

3. Make sure that the virtual media key is seated

and not damaged.

4. (Trained service technician only) Replace the

system board.

3808002

3808003

3808004

Error updating system configuration to IMM

1. Remove power from the server, and then

reconnect the server to power and restart it.

2. Run the Setup Utility and select Save Settings.

3. Update the IMM firmware to the latest level (see

Error retrieving system configuration from

IMM

1. Remove power from the server, and then

reconnect the server to power and restart it.

2. Run the Setup Utility and select Save Settings.

3. Update the IMM firmware to the latest level (see

IMM system event log full

v When using out-of-band, use the IMM Web

interface or IPMItool to clear the logs from the

operating system.

v When using the local console:

1. Run the Setup Utility.

2. Select System Event Log.

3. Select Clear System Event Log.

4. Restart the server.

3818001

3818002

Core Root of Trust Measurement (CRTM)

update failed

1. Run the Setup Utility, select Load Default

Settings, and save the settings.

2. (Trained service technician only) Replace the

system board.

Core Root of Trust Measurement (CRTM)

update aborted

1. Run the Setup Utility, select Load Default

Settings, and save the settings.

2. (Trained service technician only) Replace the

system board.

Chapter 7. Troubleshooting 185

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the Hardware Maintenance Manual to determine which components are customer replaceable units

(CRUs) and which components are field replaceable units (FRUs).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code

Description

Action

3818003

Core Root of Trust Measurement (CRTM)

flash lock failed

1. Run the Setup Utility, select Load Default

Settings, and save the settings.

2. (Trained service technician only) Replace the

system board.

3818004

3818005

3818006

Core Root of Trust Measurement (CRTM)

system error

1. Run the Setup Utility, select Load Default

Settings, and save the settings.

2. (Trained service technician only) Replace the

system board.

Current Bank Core Root of Trust

Measurement (CRTM) capsule signature

invalid

1. Run the Setup Utility, select Load Default

Settings, and save the settings.

2. (Trained service technician only) Replace the

system board.

Opposite bank CRTM capsule signature

invalid

1. Switch the server firmware bank to the backup

bank.

2. Run the Setup Utility, select Load Default

Settings, and save the settings.

3. Switch the bank back to the primary bank.

4. (Trained service technician only) Replace the

system board.

3818007

3828004

CRTM update capsule signature invalid

AEM power capping disabled

1. Run the Setup Utility, select Load Default

Settings, and save the settings.

2. (Trained service technician only) Replace the

system board.

1. Check the settings and the event logs.

2. Make sure that the Active Energy Manager feature

is enabled in the Setup Utility. Select System

Settings, Power, Active Energy, and Capping

Enabled.

3. Update the server firmware to the latest level (see

4. Update the IMM firmware to the latest level (see