PEL
RETA
INSTRU
FOR FU
REFEREN
sibility
installing and using youresult
in property damage, bodily injury or even death. Contact your local building or fire offi-
cials to obtain a permit and information on any installation requirements and inspection
requirements in your area.
P/N 775,023M, Rev. E, 09/2006
CONGRATULATIONS!
LISTING / TESTING
When you purchased your new pellet stove, you joined the ranks of thousands of individuals whose
answer to their home heating needs, aesthetics, efficiency and our environment. We extend our
continued support to help you achieve the maximum benefit and enjoyment available from your
new pellet stove.
Listing: The listing laboratory is ITS (Intertek
Testing Services) and the listing mark is
Warnock Hersey.
It is our goal at Lennox Hearth Products to provide you, our valued customer, with an appliance
that will ensure you years of trouble free warmth and pleasure.
Testing: In accordance with the specifications
and procedures listed in UL 1482 / ULC S627
and ASTM E1509 for solid fuel room heater,
this appliance has been independently tested
to UL, ULC and CSA standards. UL 1482 / ULC
S627 states requirements for installations as
a free-standing room heater, hearth insert for
masonry fireplaces listed to UBC 37 or ULC
S628,orfactorybuilt(zeroclearance)fireplaces
listedtoUL127orULCS610.Thesafety/listing
label is located on an inside hopper surface of
the pellet stove. Please read this safety label
carefully. It contains important information
about installation and operation of this appli-
ance. This appliance is tested and listed for
residential installation according to current
national and local building codes as:
Thank you for selecting a Whitfield® stove as the answer to your home heating needs.
TABLE OF CONTENTS
PACKAGING LIST
Important Safety Information ........Page 2
Packaging List................................Page 3
Testing / Listing, EPA .....................Page 3
Using this Manual..........................Page 3
Planning Your Installation..............Page 4
Selecting a Location.......................Page 4
Floor Protection .............................Page 4
Fireplace Warning Label.................Page 7
Clearances .....................................Page 6
Manufactured Home Installation ...Page 8
Installation ....................................Page 8
Venting Requirements....................Page 10
Care and Operation ........................Page 19
Fuel................................................Page 22
Routine Maintenance .....................Page 22
Specifications.................................Page 29
Component Definitions ..................Page 32
Wiring Diagram..............................Page 32
Troubleshooting.............................Page 33
Replacement Parts List & Diagrams ..Page 35
Optional Accessories......................Page 41
Safety / Listing Label & EPA Label .Page 42
Installation Tips..............................Page 44
Simple Operating Instructions .......Page 45
Ownership Records........................Page 46
The assembled pellet stove and fireplace
insert models Profile® 20 FS-2, Profile 30
FS-2 and Profile 30 INS-2 are packaged with
an accessory package which contains the
following:
One - Installationandoperationinstructions
manual
One - Warranty
One - Power cord
One - Control board – Profile 30 INS-2
only
One - Screw, #8 x 1/2” TEK (for mounting
control board) – Profile 30 INS-2
only
One - Grate scraper
One - Lower trim
One - Wall thermostat w/ 20 foot roll of wire
One - Allen Wrench
Eleven - Screws,#8(forhoppercoveroninsert
only)
One - Brush, Heat exchange tube – Profile
30 Series only
Two - Leveling bolts, 1/4-20 x 3” – Insert
only
• A Free-Standing Room Heater – FS
• A (Fireplace) Insert Room Heater – INS
• A Manufactured Home Heater – FS & INS
EPA (Environmental Protection Agency)
Status: EPA Exempt - Pellet appliances that
are designed with the combustion air supply
exceeding the 35 to 1 (by weight) ratio are
exempt from EPA regulations and are “non-
affected facilities.”
USING THIS MANUAL
One - Fireplace Warning Label (insert only,
see Page 7)
Please read and carefully follow all of the
instructions found in this manual. Please pay
special attention to the safety instructions
providedinthismanual.Thehomeowner’sCare
and Operation Instructions included here will
assureyouhavemanyyearsofdependableand
enjoyable service from your appliance.
Surround Kit (For Profile 30 INS-2 Only)
(Purchased separately, see Page 41)
Kit is packaged with:
One - Top surround panel
One - Left surround panel
One - Right surround panel with door
One - Left side trim
Thisinstallationandoperationmanualwillhelp
youobtainasafe,efficient,dependableinstal-
lation for your appliance and vent system.
PRODUCT IS SUBJECT TO CHANGE
WITHOUT NOTICE
One - Right side trim
One - Top trim
Two - Corner keys (“L” shaped brackets)
PLEASE READ AND UNDERSTAND
THESE INSTRUCTIONS BEFORE
BEGINNING YOUR INSTALLATION
3
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2. Local amendments
PLANNING YOUR INSTALLATION
WARNING
3. Is a permit required - cost
You may wish to contact your insurance
company to ask if they require this.
4. If outside combustion air is required
5. Rooms where the installation is not
allowed
Check all local building and
safety codes before installation.
The installation instructions and
appropriate code requirements
must be followed exactly and
withoutcompromise.Alterations
to the stove are not allowed.
Do not connect the stove to a
chimney system serving another
stove, appliance, or any air dis-
tribution duct. Failure to follow
these instructions will void the
manufacturers warranty.
Questions To Ask Local Building Official
A correct installation is critical and imperative
for reducing fire hazards and perilous condi-
tions that can arise when wood pellet burn-
ing appliances are improperly installed. The
installer must follow all of the manufacturers’
instructions.
Smoke Detectors
Sincetherearealwaysseveralpotentialsources
of fire in any home, we recommend installing
smoke detectors. If possible, install the smoke
detector in a hallway adjacent to the room
(to reduce the possibility of occasional false
activation from the heat produced by these
appliances). Ifyourlocalcoderequiresasmoke
detectorbeinstalledwithinthesameroom,you
mustfollowtherequirementsofyourlocalcode.
Check with your local building department for
requirements in your area.
Theinstallationofthisappliancemustconform
to local codes and applicable state and federal
requirements. Familiarity with these require-
mentsbeforeinstallationisessential.Important
considerations to discuss with local building
officials include:
1. Applicable codes (i.e. Uniform Mechanical
Code, State or Regional Codes).
FLOOR PROTECTION
Installation / Maintenance Standards
Electrical codes:
In USA, NEC, ANSI / NFPA 70 – Latest Edi-
tion
Floor Protection - Profile® 20 FS-2
National Fire Protection Association – The
primary NFPA standard that refers to installa-
tion and maintenance of pellet appliances and
ventingisNFPA211– LatestEdition: Chimneys,
Fireplaces, Vents, and Solid Fuel appliances.
This appliance requires noncombustible floor
protection. If the floor protection is to be stone,
tile, brick, etc., it must be mortared or grouted
toformacontinuousnon-combustiblesurface.
If a chimney connector extends horizontally
over the floor, the protection must cover the
floor under the connector and at least 2” to
either side.
In Canada, CSA C22.1 – Latest Edition
Power Supply Requirements – The power
cord must be plugged into a standard, 120
Volt, 60 Hz grounded electrical outlet. The
approximate power requirement is 362
Watts, and will peak up to 736 Watts for
approximately 6 minutes when the self-
igniter is operating (it will turn off 2 minutes
afterflamedetection).Thepowercordmust
be routed to avoid contact with any of the
hot or sharp exterior surface areas of the
stove. When installed into a manufactured
home, the appliance must be electrically
grounded to the steel chassis (see Page 8,
ManufacturedHomeRequirements).These
requirementsmustbemetunlessotherwise
specified by state or local authorities.
SELECTING A LOCATION
The design of your home and where you place
your stove will determine its value as a source
ofheat.Thistypeofappliancedependsprimarily
on air circulation (convection) to disperse its
heat, and therefore, a central location is often
best. There are other practical considerations,
which must be considered before a final selec-
tion of locations is made.
A noncombustible floor protector must fully
covertheareabeneaththeapplianceandextend
6”tothefront, 6”tothesides, andupto6”from
the back as illustrated in Figure 1.
Up to * 6” (153 mm)
minimum
• Existing Chimneys
• Pellet Fuel Storage
• Aesthetic Considerations
• Roof Design (rafter locations and roof
pitch)
• Room Traffic
• Proximity to Combustibles
• Electrical Wiring
Rear
6”
6”
(153 mm)
min.
(153 mm)
min.
WARNING
Top View
Electricalgroundinginstructions:
This appliance is equipped with
a three-prong (grounding) plug
for your protection against shock
hazard and should be plugged
directly into a properly grounded
three-prong receptacle. Do not
cut or remove the grounding
prongfromthisplug. Donotroute
power cord under or in front of
appliance.
The installation of these appliances will
require some research. Once your options are
determined, consult with your local building
department who will be able to give you the
necessary installation requirements for your
area (Is a building permit required? Rooms
where installation may not be allowed, etc.).
Front
Floor
6” (153 mm)
min.
Protector
Figure 1 - Floor Protction, Freestanding
*Note: When installed at clearances less than
6”, the floor protection is only required to
extend to the wall.
CAUTION
Theseappliancesareveryheavy.
The use of a heavy duty escalara
(stair step hand truck) is recom-
mended for lifting the appli-
ance.
4
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Floor Protection - Profile® 30 FS-2
Minimum
k-value (per Inch) of
alternate material (kM) x
k-value (per inch)
Specified min.
thickness
thickness of
alternate
=
of listed
The floor protector must meet or exceed the minimum thermal require-
ments as defined on this page (see Floor Protection / Hearth Extension
Using Alternate Material As Floor Protector). If the floor protection is
to be stone, tile, brick, etc., it must be mortared or grouted to form a
continuous noncombustible surface. If a chimney connector extends
horizontally over the floor, protection must also cover the floor under
the connector and at least 2” (51 mm) to either side.
material (TM)
of listed material (kL)
material (TL)
TM (inches)
=
=
k
M
x
x
x
TL
*.84
TM (inches)
*.46
*.84
.375"
.375"
.205 (inches)=
.547
The floor protector must fully cover the area beneath the appliance and
extend 6” to the front, 6” to the sides, and 6” from the back as shown
in Figure 1 (Note: When installed at clearances less than 6”, the floor
protection is only required to extend to the wall).
Answer -TheminimumrequiredthicknessoftheMicore300is.205,"there-
fore round up to nearest standard thickness available which is 1/4."
Using the r formula:
Minimum
thickness of
alternate
material
r-value (per Inch)
of listed material
r-value (per inch)
of alternate material
Specified min.
thickness
of listed
Floor Protection / Hearth Extension Using Alternate Material As
Floor Protector - All Models
=
x
material
Note:AlsoseeFloorProtectionaboveforfree-standingmodelsandHearth
Requirements, Page 7 for the fireplace insert model.
rL
rM
TM (inches)
=
=
x
x
x
TL
The hearth pad or alternate material used as a floor/hearth protector
must be constructed of a durable noncombustible material having an
equal or better thermal conductivity value (lower k value) of k = .84 BTU
/ IN FT2 HR °F or a thermal resistance that equals or exceeds r = 1.19
HR °F FT2 IN/BTU with a minimum thickness of 3/8”. With these values,
determinetheminimumthicknessofthealternatematerialrequiredusing
the formula(s) and the table shown here (see Table 1).
TM (inches)
*1.19
* 2.17
.375"
.375"
.205 (inches)=
.548
Answer -TheminimumrequiredthicknessoftheMicore300is.205,"there-
fore round up to nearest standard thickness available which is 1/4."
Listed Material
Note: Any noncombustible material having a minimum thickness of 3/8”
(10 mm) whose k value is less than .84 or whose r value is more than
1.19 is acceptable. If the alternate material used has a higher k value
or lower r value will require a greater thickness of the material used. In
some cases, if the k value is less or the r value higher, a thinner material
may be used.
k (per inch) r (per inch)
Listed Min.Thickness
Listed Material
.84
1.19
rL
3/8" (.375")
KL
TL
** Approved Alternate Materials for Floor/Hearth Protection
AlternativeMaterials
Thermal Values
MinimumThickness
(rounded to nearest 1/8 inch)
k (per inch) r (per inch)
Min. Thickness
Methods of determining floor protection equivalents:
To determine the thickness required for the alternate material when
either the "k" value or "r" value is known, use either the k formula or r
formula.
KM
rM
TM
Kaowool M Board
.47
.35
2.13
2.86
.21" (1/4")
.16" (1/8")
Micore 160™
U.S. Gypsum
Example: If Micore 300 is to be used for the floor protection, how thick
Micore 300™
.46
2.17
.52
.21" (1/4")
.86" (7/8")
must this material be?
U.S. Gypsum
kM = k value per inch of alternate material
rM = r value per inch of alternate material
TM = minimum thickness required for alternate material
TS = standard thickness of the alternate material
Durock™ Cement Board
U.S. Gypsum
1.92
Hardibacker™
1.95
2.30
2.82
.513
.435
.355
.87" (7/8")
1.03" (1")
Hardibacker 500™
Cultered Stone Hearth-
stone™
1.26" (1-1/4")
kL = k value per inch of listed material
rL = r value per inch of listed material
TL = minimum thickness of listed material
Wonderboard
3.23
.61
.31
1.44" (1-1/2")
.27" (1/4")
Super Firetemp M
Johns-Manville
1.64
Note: An asterisk "*" indicates, it is a value taken from Table 1.
Using the k formula:
Super Firetemp L
Johns-Manville
.54
1.85
.24" (1/4")
Face brick
9.00
5.00
5.00
12.5
~11
.111
.20
4.02" (4")
** If the hearth extension material(s) that is intended to be used is NOT listed
on Table 1, the material can still be used if the material(s) is noncombustible.
However,themanufacturerofthematerialmustprovideeitherthelistedk-value
per inch or r-value per inch with listed thickness so that the minimum thickness
required for the hearth can be calculated (per instructions on this page and/or
as specified in the NFI Certification Manuals).
Common brick
Cement mortar
Ceramic tile
Marble
2.23" (2-1/4")
2.23" (2-1/4")
5.58" (5-5/8")
4.91" (4-7/8")
.20
.08
~.09
Note: Also see NFI (National Fireplace Institute) Certification Manuals show-
ing other acceptable calculation methods and acceptable alternate materials
which can be used.
Table 1
5
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CLEARANCES - FREE-STANDING MODELS
Models: Profile® 20 FS-2 and Profile 30 FS-2
Combustible
B
E
Standardresidentialormanufacturedhomeinstallation.Theseappliances
require the following minimum clearances to combustibles:
D
A
A
Horizontal Flue –
Interior Vertical
Profile 20 FS-2
Directly Through Wall Flue
A - Sidewall to unit
ꢀ 4” (102 mm)
* 2” (51 mm)
* 2” (51 mm)
ꢀ 4” (102 mm)
B - Backwall to unit
C - Sidewall to unit Corner
D - Max. Depth of Alcove
E - Flue to Wall
9” (229 mm)
* 2” (51 mm)
24” (610 mm)
3” (77 mm)
ꢁ
ꢁ
24” (610 mm)
3” (77 mm)
Figure 2 - Rear Wall or Alcove, Profile 20 FS-2 and Profile 30 FS-2
ꢀ Measured to fuel hopper lid in alcove.
ꢁ
Minimum Alcove Measurements - Height 48” (1220 mm) x Width 31”
(788 mm) x Maximum Depth 16” (406 mm)
Table 2 - Minimum Clearances To Combustibles
Combustible
E
Horizontal Flue –
Interior Vertical
C
Profile 30 FS-2
Directly Through Wall Flue
A - Sidewall to unit
ꢀ 6” (153 mm)
* 2” (51 mm)
* 2” (51 mm)
ꢀ 6” (153 mm)
B - Backwall to unit
C - Sidewall to unit Corner
D - Max. Depth of Alcove
E - Flue to Wall
9” (229 mm)
* 2” (51 mm)
16” (407 mm)
3” (77 mm)
ꢁ
ꢁ
16” (407 mm)
3” (77 mm)
C
ꢀ Measured to fuel hopper lid in alcove.
Minimum Alcove Measurements - Height 48” (1220 mm) x Width 31”
(788 mm) x Maximum Depth 16” (406 mm)
ꢁ
Table 3 - Minimum Clearances To Combustibles
Figure 3 - Corner, Profile 20 FS-2
IMPORTANT
•
Minimum clearances specified may not allow
for ease of operation and maintenance (please
take this in to account when planning the instal-
lation). If installed to the minimum clearances,
removal of the appliance may be necessary for
servicing.
Recommended clearance zone from the front
of the appliance to combustibles is 4 feet mini-
mum.
Thecertifiedbackwallclearanceasshownonthe
listing label is 1” (see Safety / Listing Label) but
for proper hopper lid operation in corner and par-
allel installations a 2” clearance is required.
Combustible
C
E
•
•
C
Figure 4 - Corner, Profile 30 FS-2
6
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CLEARANCES AND HEARTH PROTECTION - INSERT
Model Profile® 30 INS-2
24-5/8”
Clean-Out
Tee
17-3/4”
In the USA and Canada, the area below and directly in front of the Profile
30INS-2fireplaceinsertmustbeanapprovedfireplacehearthorprotected
by a non-combustible hearth / floor protector with a minimum thickness
of 3/8” which has a thermal conductivity of k (per inch) = .84 or lower
value (better thermal protection) or resistance of r (per inch) = 1.19 or
higher value. See Floor Protection / Hearth Extension Using Alternate
Material As Floor Protector on Page 5 which explains minimum thermal
protection requirements.
Profile 30-2 INS
Recommended
clearance zone
from the front of
the appliance to
combustibles is 4
feet minimum.
Top View
32”
The protected area must extend 6” to the front of the face of the Profile
30 INS-2.
Figure 6 - Fireplace Firebox Minimum Size, Insert
Profile 30 INS-2
A -Insert to side wall
B -Insert to side trim
C -Hearth extension
D-Insert to mantel
E-Insert to top trim
6” (153 mm)
1” (26 mm)
6” (153 mm)
18” (458 mm)
1” (26 mm)
Trim
Mantel
D
Profile® 30-2 INS
Side View
E
Table 4 - Minimum Clearances To Combustibles
Profile 30-2 INS
Side Wall
Trim
B
Top View
Figure 7 - Mantel and Trim Clearances, Insert
A
Hearth / Floor
Protection
C
FIREPLACE WARNING LABEL
(provided in accessory package)
When installing the
Figure 5 - Clearances, Insert
IFTHIS FIREPLACE INSERT IS BEING
Profile 30 INS-2 into a
factory built fireplace or
heatform, the air flow
within and around the
fireplace shall not be
altered by the installa-
tion of the insert (i.e.
DO NOT BLOCK louvers
or cooling air inlet or
outlet ports, circulating
air chambers in a steel
INSTALLED INTO A FACTORY BUILT FIREPLACE,
THIS LABEL MUST BE PERMANENTLY
ATTACHEDTOTHE FIREBOX OFTHE
FACTORY BUILT FIREPLACE.
Masonry And Factory Built Fireplaces – Profile 30 INS-2
W A R N I N G
THIS FIREPLACE HAS BEEN ALTERED TO
ACCOMMODATE A FIREPLACE INSERT AND
SHOULD BE INSPECTED BY A QUALIFIED
PERSON PRIOR TO RE-USE AS A
The model Profile 30 INS-2 is approved for installation into a solid fuel
burningfireplace, eitheramasonryfireplace(builttoUBC37orULCS628
standards) or an approved factory-built / zero clearance fireplace (built
to UL 127 or ULC S610 standards). See Pages 17 and 18 for additional
information on venting.
CONVENTIONAL FIREPLACE.
fireplace liner or metal heat circulator). The factory built firebox must
accept the insert without modification other than removing bolted or
screwed together pieces such as smoke shelf / deflectors, ash lips,
screen or door tracks and damper assemblies. Any fireplace compo-
nent, which is removed, must be retained so they can be reinstalled
to restore the fireplace to its original operating condition. The removal
of any part must not alter the integrity of the outer shell of the pre-
engineered fireplace cabinet in any way. A Warning Label (provided
with appliance) must be installed in the fireplace firebox so that it shall
be visible upon removal of the fireplace insert (Warning Label shown
in gray above). Use RTV high Temperature Silicone as an adhesive to
affix the warning label.
Minimum Fireplace Firebox Size
Height ...............................................20-1/8” (512 mm)
Width @ Front...................................32” (814 mm)
(extends back 1-1/2”)
Width @ back...................................24-5/8” (626 mm)
Depth ................................................17-3/4” (452 mm)
7
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Installation Check List
Iftheexhaustventexitsthemanufacturedhome
at a location other than the roof, and exits at
a point 7 feet or less above the ground level
on which the manufactured home is position
a guard or method of enclosing the pipe shall
be provided at the point of exit for a height of
up to 7 feet. The openings, if any, in this guard
shall not allow a 3/4” rod to pass through. A
1/2” rod could pass through but should not be
able to touch the pipe when inserted through
the opening a distance of 4 inches.
CAUTION
It is strongly recommended that you have an
authorized Lennox Hearth Products dealer
install your stove. If you install your stove
yourself, you should review your installation
plan with an authorized Lennox Hearth Prod-
ucts dealer.
The fireplace in which the Profile
30INS-2istobeinstalledmustbe
thoroughly cleaned if it has been
used to burn wood or synthetic
logs. Have the chimney and all
inside surfaces of the fireplace
brushed and vacuumed so that
no soot, embers, or loose com-
bustion deposits can be drawn
into the heat circulation blower
and blown into the living area.
If any portion of the chimney
system shows signs of structural
ormechanicalweaknesses,such
as:cracks,leakyjoints,corroded
or warped surfaces, the faulty
portion must be repaired or
replaced prior to installing this
appliance.
Check list:
Check off each item as you proceed with the
installation process.
ꢂ Read the ENTIRE stove installation section
first
ꢂ Read the Insert or Free-Standing section
(whichever applies).
ꢂ Determine the appropriate measurements
and locations for your installation.
ꢂ Follow the installation directions in this
manual that are applicable to your model
of free-standing stove or fireplace insert.
ꢂ Be sure to prefit all items before you install,
fasten, or set up the appliance perma-
nently.
Chassis
Floor
Floor
Protector
Bolt
Figure 8 - Manufactured Homes
MANUFACTURED HOME INSTALLATION
Free-Standing Models – Profile 20 FS-2 and
Profile 30 FS-2
INSTALLATION
In addition to the standard installation instruc-
tions,thefollowinginstructionsmayberequired
by local, state or federal building codes:
• The stove must be permanently bolted to
the floor.
• An outside air inlet must be provided for
combustion and be unrestricted while unit
is in use. Use a galvanized or stainless steel
pipe for the duct (the outside air inlet on the
stove is 1-5/8” diameter).
• Stove must be permanently electrically
grounded to the steel chassis of the home.
The location selected for ground attach-
ment to the stove must be dedicated for
this purpose. Grounding must comply with
NFPA-70 standards, CSA C22.1 in Canada,
as well as any local codes.
• See Pages 10 through 16 for additional
information on venting requirements.
• Do not install appliance in a sleeping
room.
Prior to lighting your appliance:
Removing Appliance From Pallet
ꢂ Review the safety precautions section.
ꢂ Review the pellet FUEL section.
ꢂ Review and follow the Operating Instruc-
tions.
1. After removing the packaging from the
stove, lift the hopper lid, and remove all
prepackaged items that were shipped in
the hopper. Next, open the stove door and
remove all prepackaged items.
ꢂ Plugpowercordconnectorintocorrespond-
ing connector on the back of appliance (see
Figures 12 through 16 on Page 10 showing
2. Using a 7/16” socket or open end wrench,
remove the bolts which secure stove to
pallet.Theboltsarelocatedontheunderside
of the wooden pallet.
connector locations).
Note: Profile 30 INS-2 – Route power cord
behind side surround panel.
After you have begun operation of your
appliance:
ꢂ Review the routine cleaning / maintenance
information.
• The structural integrity of the manufactured
home floor, walls, ceiling and roof must be
maintained.
ꢂ Enjoy the warmth from your new Lennox
Hearth Products pellet appliance!
Manufactured HomeExhaustVentPipeInstal-
lation Guidelines
Remove the three bolts from
underneath the pallet.
It is important to level the appliance. When
installing the insert model, in some instal-
lations such as a recessed firebox floor (if
the existing fireplace floor is lower than the
hearth), install the 2 leveling bolts (1/4-20 x
3” long) into the threaded holes at the rear
base of the Profile 30 INS-2. Adjust bolts until
appliance is level.
Use only “PL” pellet vent pipe listed to UL 641
and ULC S609. The pipe should extend at least
3 feet above the part of the roof through which
it passes. The top of the pipe should be at least
2 feet above the highest required elevation of
any part of the manufactured home within 10
feet of the pipe (see Page 12, Manufactured
Home Chimney Height Requirements).
Figure 9 - Removing from Pallet
8
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Installing Surround Assembly - Profile® 30 INS-2
Damper is factory set to a
gap as specified below.
(to be done after venting system is installed) This fireplace insert
requires surround panels (a set of metal panels that enclose the fireplace
opening when fitted together). There is also a trim assembly that frames
the surround assembly to give it an attractive finished appearance. Put
the surround assembly together according to the following instructions
(ref. Page 41).
1. Remove panels and trim brackets from package. Be careful not to
discard the “L” shaped trim brackets which are attached to the sur-
round wrapping.
To adjust, use a 3/32” allen
wrench (provided with stove)
to loosen set collar.
-
1-5/8” Profile 30 FS-2
-
2” Profile 20 FS-2
2. Open the hopper lid of the insert so it is out of the way for when panels
are installed.
3. Install the control board onto the right side panel (with door) using
the TEK screw (#8 x 1/2”) provided.
4. Position the power cord so that it will be behind either the right or left
side surround panel when they are installed.
5. Install right side surround panel onto right side of the insert body by
sliding the 2 flanges on side of panel into corresponding slots on the
insert.
6. Connect the wiring harness from the insert into corresponding con-
nector on control board.
7. Locate damper rod on left side of the insert. Rotate angled arm of rod
so it is pointing down. Remove damper knob and set aside.
8. Install the left-hand panel onto the left side of the insert body by
sliding the 2 flanges on side of panel into corresponding slots on the
insert.
Figure 10 - Damper Adjustment, Free-Standing Models
Damper Installation - Model: Profile 30 INS-2
Install damper rod knob as illustrated (see Figure 11) and explained on
this page (see Installing Surround Assembly – Profile 30 INS-2).
Adjustment Procedure - Model: Profile 30 INS-2
The damper knob should be positioned in the center of the oblong slot
for the average installation (see Figure 11). If more or less air is needed,
then adjust in 1/4” increments until optimum combustion air flow is
achieved (see Damper Adjustment Guidelines on Page 21).
9. Reach behind left surround panel and rotate damper arm so that end
is inserted into the upper right hand slot of left surround panel (see
Figure 11).
Profile 30-2 INS
10. Reinstall damper knob by threading it onto end of damper rod.
11. Set the top surround panel in place over the two side panels. Posi-
tion the 2 tabs on bottom of top surround panel so they slide into
corresponding clips on the insert. Connect the top surround panel to
the side panels by pressing pins from side panels into corresponding
holes on top panel.
12.Remove the surround trim from its packaging. Assemble it together
usingthecornerkeys(“L”shapedbrackets)provided.Slideassembled
trim over the top surround panel and slide it down over the side
panels.
For less air, slide
Left
Surround
Panel
damper knob to the right
(or) for more air, slide
knob to the left.
13. Push the Profile 30 INS-2 back into place so the surround assembly
is flush with the face of the hearth.
Damper Knob
More Air
Less Air
Damper Location, Installation And Adjustment
Damper Air Control Handle - Models: Profile 20 FS-2 and Profile 30 FS-2
(located on right side panel on model Profile 20 FS-2 and on the left side
panel on Profile 30 FS-2)
Figure 11 - Damper Adjustment, Inserts
Adjustment Procedure- Models: Profile20 FS-2 and Profile 30 FS-2
Hopper Cover Installation
Model: Profile 30 INS-2
Loosen setscrew on set collar (see Figure 10), then adjust in 1/4” incre-
ments until optimum combustion air flow is achieved. For less air push
in and for more air pull out. After adjustment, position set collar against
side panel and tighten setscrew.
Install the hopper cover over the hopper using the 11 screws provided
as follows:
1) Align the 11 slots on the hopper cover with the corresponding 11
holes on the back and sides of the hopper.
2) Loosely install the 11 screws through the slots into the corresponding
holes in hopper (screws are provided in the accessory package).
3) Position the hopper cover to the highest position that will allow for
proper fit into the fireplace opening, then tighten screws.
9
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Thermostat Installation:
Leave jumper on, if
thermostat is NOT used
Note: Always Disconnect Power Before Per-
forming The Thermostat Installation.
A24voltwallthermostatand20feetof18-gage
thermostat wire is included in the accessory
package.Itisrecommendedthatthethermostat
and thermostat wire be installed by an autho-
rized Lennox Hearth Products dealer.
Jumper
Remove jumper if Thermostat IS to be used
Thermostat wires
and purple wires
Terminal
from wire harness
Block
will connect to
these 2 terminals
Installation Steps:
1. Unplug stove power cord from the wall
outlet.
2. Locate the thermostat terminal block (see
Figures 12 through 16).
Jumper
3. Loosen the two terminal screws on the
terminal block and remove the jumper.
4. Connectthetwowiresfromyourthermostat
to the terminals (one per terminal). Ensure
that the purple wires from the harness
remain connected to the terminal block
and tighten the terminal screws. Make
sure the wires are firmly connected to the
thermostat.
Terminal Block
Figure 13 - Terminal Block - Type B
Figure 16 - Terminal Block, Profile 30 INS-2
VENTING REQUIREMENTS
5. Pluginthestoveandyouarereadytooperate
with your thermostat!
It is recommended that only an authorized
dealer install your pellet stove. The specified
installation requirements must be followed to
ensure conformity with both the safety listing
of the appliance and local building codes. All
clearances,installationinstructionsandprecau-
tions specified by the vent manufacturer must
be followed.
Note: See Wiring Diagram on Page 32.
IMPORTANT: IF THE WALL THERMOSTAT
PROVIDED IS NOT USED, THE JUMPER IS
REQUIRED FOR THE STOVE TO OPERATE.
Selecting a Location (Free-Standing Models)
Terminal Block
Leave jumper on, if
thermostat is NOT used
Figure 14 - Terminal Block, Profile® 20FS-2
Review the appliance clearance requirements
before installing the venting system (see Page
6). Position the appliance far enough away
fromwallstoallowadequateroomforservicing.
Choose the appliance location with the least
amount of interference with the house framing,
plumbing, wiring, etc.
Jumper
Model: Profile 30 FS-2
Remove jumper if Thermostat IS to be used
Thermostat wires
Terminal
Block
and purple wires
from wire harness
will connect to
Preferred Vent Configuration
these 2 terminals
Forthebestperformance,werecommendavent
rundesignwhichrunsverticallyandterminates
abovetheroofline.Thisdesignwillallownatural
draft to improve the flow of flue gases and will
aid in combustion and stove performance.
Jumper
Figure 12 - Terminal Block - Type A
Type of Pipe
This stove requires type “PL” vent pipe (pellet
vent pipe, sometimes referred to as “L-Vent
pelletvent”),listedtoUL641orULCS609.Con-
nect the pellet vent pipe or the “tee” to the flue
collarusingaminimumofthreescrewsandseal
asspecifiedin“Pipe/LinerJointRequirements”
on Page 11. Do not use class B gas chimney or
single wall chimney as a substitute.
Terminal Block
Figure 15 - Terminal Block, Profile 30 FS-2
10
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Size of Pipe
Connection to Masonry Chimney through a
Wall (Free-Standing Models)
B. Not less than 4 feet (1.2 meters) below, 4
feet (1.2 meters) horizontally from or 1 foot
(3.1meters)aboveanygravityairinlet(door,
window,etc.)whichfluegasescouldreenter
the dwelling.
C. Notlessthan2feet(.6meters)fromcombus-
tiblematerialssuchasanadjacentbuildings,
fences, protruding parts of the structure,
roof overhang, plants and shrubs, etc. and
not less than 7 feet (2.1 meters) above
grade when located adjacent to the public
sidewalks (access). The final termination of
the exhaust system must be configured so
that flue gases do not jeopardize the safety
of people passing by, overheat combustible
portions of nearby structures or enter the
dwelling.
These pellet appliances are approved for use
with the following vent sizes: 3” (75 mm)
standard, or 4” (100 mm), see Page 13 - for
determining correct size vent). When 4” pipe
is used: for horizontal vent installations use a
3” (75 mm) to 4” (100 mm) adapter - available
from vent manufacturer. For vertical installa-
tions use a 3” (75 mm) to 4” (100 mm) “tee”
- available from vent manufacturer.
Be sure to verify the construction of a masonry
chimney, as it may have combustible fram-
ing.
Approved liner when relining Masonry or Fac-
tory Built Fireplaces is 2100HT (degree F.) liner
listed to UL 1777 or ULC S635.
Connection to an Existing Class A Chimney
(Free-Standing Models)
Offsets
Ineveryinstallation,asingleordoubleclean-out
“tee” is recommended for every ninety-degree
offset (this tee will help collect ash residue and
will allow for routine cleaning without the need
to disconnect sections of pipe).
A chimney adapter can be used to make the
connection from 3” (75 mm) or 4” (100 mm)
pellet vent pipe (listed to UL 641 or ULC S609)
to existing UL chimney system. Verify with the
pipe manufacturer that your pipe brands will
interconnect.
D. Not less than 3 feet (.92 meters) below an
eave (maximum overhang of 3 feet (.92
meters) or any construction that projects
more than 2 inches (51 mm) from the plane
of the wall.
Note: Offsets and horizontal runs accumulate
flyashandsootwhichreducestheexhaustflow
and performance of the stove.
Horizontal Vent Installations
On all horizontal vent installations (short,
horizontal runs with no vertical pipe); care
should be taken when choosing a location for
terminating the vent. It is not recommended
to directly vent the exhaust on the prevailing
wind side of the house. It is recommended that
when an appliance is vented directly through
a wall, a minimum of 8 feet (2.5 m) of vertical
pipe should be installed to create some natural
draft. This will reduce the possibility of smoke
or odor entering the dwelling during appliance
shutdown or loss of power.
• Total Offsets in venting system should not
exceed 270° total in direction change.
E. Thedistancefromthebottomoftermination
to grade is 12 inches (305 mm) minimum.
This is conditional upon plants and nature
of grade surface: Be careful to choose a
location for the vent termination which
does not expose people or shrubs to high
heat from the exhaust gases. The exhaust
gases are not hot enough to ignite grass,
plants and shrubs located in the vicinity of
the termination although they should be a
minimum of 3 feet (.92 meters) away. The
grade surface under the termination must
not be a lawn.
F. Since sparks may escape from the exhaust
pipe of any stove, use caution when
positioning the vent pipe. Refer to pipe
manufacturer’s instructions when installing
and terminating the exhaust. The vent pipe
should be horizontal and never run the pipe
in a downward direction (recommend a 1/4
inch [7 mm] rise per foot horizontal).
• Horizontal Runs - The maximum total
horizontal run must not exceed 10 feet
(3.1 meters).
• Horizontalrunofpiperequires1/4”(7mm)
rise per foot.
Pipe Clearances / Requirements
Vent Termination
See pipe manufacturers instructions for instal-
lation of venting components and clearances.
Follow pipe manufacturers installation precau-
tions for passing pipe through a combustible
wall or ceiling (i.e. use an approved thimble).
Note: Pellet vent pipe requires 3” (75 mm)
clearancefromoutsideofpipeunlessotherwise
specified by vent manufacturer - all diameters:
3”(75mm)and4”(100mm).Asupportbracket
must be installed every 4 feet (1.2 m) of pellet
ventpipeontheexteriorwallofthehouseunless
otherwise specified by vent manufacturer.
Do not terminate vent in an enclosed or
semienclosed area such as: carports, garage,
attic, crawl space, under a deck, porch, narrow
walkway, closely fenced area, or any location
that can build up a concentration of fumes such
as a stairwell, covered breezeway etc.
Vent surfaces can get hot enough to cause
burns if touched. Adults should supervise
children when they are in the area of a hot
stove. Non-combustible shielding or guards
may be required.
Notes:
Pipe / Liner Joint Requirements
TerminationCap:Theterminationoftheoutside
chimney of the pellet stove shall be located in
accordance with the following:
Allpipejointsmustbesecuredwithaminimum
of 3 screws. ALL horizontal joints must be
sealed gas-tight (air tight, sealed connection).
Use RTV high temperature silicone or Interam
to provide a complete seal at the flue collar
and on all joints.
• It is not recommended to terminate exhaust
vent on the prevailing wind side of the
house.
• It is not recommended using a termination
cap with a screen (fly ash can collect in a
screen resulting in blockage).
A. Higher than 3 feet (.92 meters) above any
forced air inlet (air conditioner, etc.) located
within 10 feet (3 meters).
11
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Chimney Height Requirements - Site-Built Residential Home
The vent termination height required is - USA, 1-foot minimum; Canada, 3-feet minimum above the roof penetration point as illustrated below (Ref.
USA - National Standard, NFPA 211 and Canada National Standard CSA B365-01. Check with your local building official for additional requirements
for your area.
Termination Cap Must Be
Listed To UL 641 or ULC S609
USA 1 Foot Minimum
CANADA 3 Feet Minimum
Termination height is measured
above the highest point where it
passes through the roof surface.
Figure 17 - Site-Built, Residential Home Chimney Height Requirements
Chimney Height Requirements - Manufactured Homes
The chimney must extend 3 feet (.92 meters) above the level of roof penetration and a minimum of 2 feet (.61 meters) higher than any roof surface
within 10 feet (3 meters) (see below). Check with your local building officials for additional requirements for your area.
Requires A Listed
Termination Cap *
Top Of Flue Must
Be 3 Feet Higher
Than Highest
Point Of Roof
Penetration
Top Of Flue Must Be 2
Feet Higher Than Any Part
Of Roof Within 10 Feet
Horizontal
Less than
10 Feet (3 m)
2 Feet (610 mm) Min.
3 Feet (914 mm)
Minimum
3 Feet
(914 mm)
Min.
10 Feet
(3 m)
m = meter
mm = millimeter
Figure 18 - Manufactured Home Chimney Height Requirements
To pass inspection in nearly any jurisdiction, the chimney must meet both safety and exhaust flow requirements. The (3 feet by) 2 feet by 10 feet rule
applies to both masonry and factory built chimneys
* Ref. NFPA 211, Vents installed with a listed cap shall terminate in accordance with the terms of the cap’s listings.
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12
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Determining Size Of Pipe To Install
30
20
To determine what diameter pipe to use in an installation (3” or 4”), first
find the “equivalent pipe length” using the following guidelines, then plot
this Figure and the altitude on the chart.
4 Inch Diameter Only
3 or 4 Inch
Diameter
Fill out the installation chart, and calculate your total equivalent pipe
length. After you have the total equivalent pipe length, use the Pipe
Selection Chart below to determine if your installation requires 3” or 4”
exhaust pipe.
10
0
3
5
6
7
8
9
10
0
1
2
4
Installation Chart
Altitude x 1000 Feet
Type of Pipe
# of Elbows or
Feet of pipe
Equivalent Feet
Total Equivalent
Feet
Figure 19 - Pipe Selection Chart
90° Elbows /
Tee (A & G)
x
x
x
x
5 Feet
(1.5 meters)
45° Elbows
(C)
3 Feet
(1 meters)
B
NOTE: All equivalent pipe styles
shown are standard for all free-
standing models.
Horizontal
(B & F)
1 foot
(.3 meters)
Vertical(E)
.5 Feet
(.15 meters)
A
C
A- 90 Degree Elbow
B- 1’ Horizontal Pipe
C- 45 Degree Elbow
D- Standoff Braces
E- 8’ Vertical Pipe
F- 2’ Horizontal Pipe
G- 90 Degree Tee
H- Wall Thimble
Table 5
Sample Installation Chart
D
F
Type of Pipe
# of Elbows or
Feet of pipe
Equivalent Feet
Total Equivalent
Feet
E
90° Elbows /
Tee (A & G)
2
1
3
8
x
x
x
x
5 Feet
(1.5 meters)
10 Feet
(3 meters)
45° Elbows
(C)
3 Feet
(1 meter)
3 Feet
(1 meters)
Horizontal
(B & F)
1 foot
(.3 meters)
3 Feet
(1 meter)
G
H
Vertical(E)
.5 Feet
(.15 meters)
4 Feet
(1.2 meters)
Table 6 - Sample Chart for Figure 16
Figure 20 - See Sample Installation Chart
13
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14
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Standard Horizontal Installation Configurations
Profile® 20 FS-2 and Profile 30 FS-2
3” (75 mm) Minimum
clearance between wall
and pipe. If you vent to
thefurthestwall,thevent
pipe must maintain a 3”
clearanceparalleltothe
other wall.
3”(75mm)Minimum
Top View Illustration
clearance between
wall and pipe. If you
vent to the furthest
wall, the vent pipe
must maintain a 3”
clearance parallel to
the other wall.
Top View Illustration
2" Min.
Wall
2" Min.
Wall
2" Min.
Wall
2" Min.
Wall
Figure 23 - Corner Through the Wall, Profile 20 FS-2*
Figure 22 - Corner Through the Wall, Profile 30 FS-2*
2” / 51 mm
Minimum
Outdoors
Wall
45 Degree
Elbow
6” / 152 mm
Minimum
12” (305 mm)
Minimum From
Outer Wall
12” / 305 mm From
Ground or Other Surface
Hearth Pad / Floor Protection
Figure 24 - Parallel Through the Wall, Profile 20 FS and Profile 30 FS
* Note: Horizontal run of pipe requires 1/4” (7 mm) rise per foot.
15
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Preferred Installation – Vertical Vent Through the Roof
Standard Vertical Installation Configurations
Models: Profile® 20 FS-2 and Profile 30 FS-2
This venting configuration allows for the best stove performance. The
vertical pipe promotes natural draft and with the chimney inside the
dwelling, the flue gases stay warm, thus rising at a consistent rate.
These free-standing models may be connected to an existing flue or by
installing listed type “PL” vent pipe. If a liner is run all the way to the
top of the existing chimney, the existing flue should be sealed with a
steel plate. Start a vertical run with a Tee at the back of the stove. Other
options are illustrated below.
Note: See Page 12 for Vent Termination Requirements
Flashing
Listed Rain Cap
3”
Min.
Wall Straps
Required Every
4 feet Minimum
Clean-
out
Tee
Figure 25 - Exterior Vertical Vent
Figure 26 - Vertical Vent Through the Roof
Existing
Chimney Pipe
Optional Complete
Liner and Listed
Termination Cap
Pipe Increaser
Optional
Clean-Out
Access Door
Extend Pipe to the Top
if Existing Chimney is
Corroded or Damaged
3”
Min.
Figure 27 - Vertical Vent Into a Masonry Flue
Figure 28 - Interior Vertical Vent into Class A Chimney
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Standard Installation Configurations Into an Existing Fireplace
Model: Profile® 30 INS-2
Model: Profile 30 INS-2
NOT ALLOWED IN CANADA
IMPORTANT - Make sure the chimney and firebox are clean and free of
soot and ashes before installation begins. Failure to do so may result in
the transfer of soot into the room by way of the room air blower.
Positive Flue Connection into
a Masonry Fireplace without a
Full Reline
The Profile 30 INS-2 does not
require a full reline (in USA
only) when installing into a
masonry fireplace, however,
it is recommended to ensure
proper drafting of the appliance.
The vent connector from the
insert must extend a minimum
of 18” above the damper and
the damper area must be sealed
to prevent dilution air from
entering the chimney which
will affect proper drafting of
appliance
(USA only) Venting Into an Masonry Fireplace
In the USA, as a minimum the vent connector from the insert flue outlet
must extend a minimum of 18” above the damper and the damper area
must be sealed to prevent dilution air from entering the chimney which
willaffectproperdraftingofappliance.InCanada,thisappliancerequires
a full reline when installing into a masonry fireplace.
This pellet insert may be installed into a masonry fireplace (built to UBC
37 or ULC S628 standards) as illustrated on this page. When installing
into a masonry chimney, in the USA it is recommended that the exhaust
vent be extended to the top of the chimney as shown on Page 18 (in
Canada, this is Required). However, in the USA, if the vent pipe does
not extend to the top of the chimney, the vent must extend a minimum
of 18” above the damper. You must seal the damper area so that the air /
exhaust in the chimney cannot communicate with the air in the fireplace
firebox (this is a positive flue connection. See the following instructions
for one method of sealing flue).
The vent pipe must extend a
minimum of 18” above the
damper. The chimney must not
be corroded or damaged in any
way for this type of installation
to be permitted.
A non-combustible seal is
required at the damper area
(to prevent dilution air from
entering the chimney). See
Positive Flue
Optional
Access
Door
(USA and Canada) Direct Connection / Positive Flue Connection
See the following instructions for Approved Methods of Achieving a
Positive Flue Connection.
Connection
Methods on
this page.
A qualified installer should evaluate the existing fireplace to determine
the best method for achieving a positive flue connection between the
vent pipe or liner and the existing fireplace chimney. The most common
method for achieving a positive flue connection in masonry fireplaces is
to secure a seal-off plate (i.e. 22-gage sheet steel) in the fireplace throat
using masonry screws. Other acceptable methods include packing non-
combustible material (i.e. rockwool) around the vent pipe or using a flue
adapter. Whatever“sealoff”methodisusedmusteffectivelysealthearea
to prevent room air passage to the chimney cavity of the fireplace.
18” Min.
(457 mm)
to Mantel
6” Min.
Floor
Protection
1” Min.
(25 mm)
to Trim
Clean-out
Tee
Figure 29 - Direct Connection In A Masonry Fireplace
17
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Standard Installation Configurations Into an Existing Fireplace
Model: Profile® 30 INS-2
IMPORTANT
Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Failure
to do so may result in the transfer of soot into the room by way of the room air blower.
Model: Profile 30 INS-2
Listed Pellet
Vent Cap
IN CANADA – Installing as a Horizontal
Vent is not allowed. The fireplace
chimney must be fully lined.
Model: Profile 30 INS-2
Horizontal Vent
(Direct Vent)
Full Chimney
Reline (required when
installing into a Factory
Built Fireplace)
U.S.A. – The insert may be
installed as a Direct Vent (hori-
zontal vent through the chimney
structure) in masonry fireplaces
if local codes will permit.
Approved Liner for Factory Built
(ZC) Fireplaces and Masonry
Fireplaces is 2100HT (degree
F.) liner listed to UL 1777 or
ULC S635. The liner must be
securely attached to the insert
flue collar and the chimney top.
Canada – Installing an insert a s
a Direct-Vent is not allowed. The
fireplace chimney must be fully
relined from the insert outlet to
termination.
Positive Flue
Connection
Recommended
18” Min.
(457 mm)
to Mantel
18” Min.
(457 mm)
to Mantel
Clean-Out
Tee
1” Min.
(25 mm)
to Trim
1” Min.
(25 mm)
to Trim
6”
Min.
6”
Min.
Figure 30 - Full Chimney Reline
Figure 31 - Horizontal Direct Vent
Listed Pellet Vent
Termination Cap
IMPORTANT NOTES:
Chase Cover
1 foot Section of PL
Vent (listed to UL 641
or ULC S609)
A flexible corrugated chimney liner has much greater resistance to
the flow of flue gases than does a rigid liner. For this reason we
recommend that a larger, 4” liner be used on vertical runs exceeding
15 feet or that rigid venting be used as illustrated on this page (see
Full Chimney Reline).
Termination When
Connected to
Masonry Chimney
or Existing Class
A Chimney
If a flexible corrugated chimney liner is used, it must be fully extended
to eliminate any sagging and to improve the exhaust flow.
3” or 4” liner
(listed to UL 1777
or ULC S635)
Do not block opening at front of insert (below door).
Figure 32 - Existing Chimney Termaination
18
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If your appliance follows what is described in
number2,simplypresstheON/OFFbuttononce
toturntheapplianceoff,thiswillinitiatethecool
down mode. The appliance can be restarted at
anytimeduringthecooldownmodebypressing
the ON/OFF button once.
Note: If the fuel feed trim or combustion air
trimneedstobeadjusted, contactanauthorized
Lennox Hearth Products Technician to calibrate
internal software. It is recommended that the
damper be used to fine-tune your stove to your
particularfuelandinstallationconfiguration(see
Damper Adjustment on Page 9 and Damper
Adjustment Guideline on Page 21).
CARE AND OPERATION
Control Board Operation
StoveON/OFFButton–Thisbuttonwillturnyour
stove on or off while in Manual or Automatic
mode (see Page 20 for details). The green
ON/OFF light at the top of control board will
indicate the ON/OFF status.
Flame Detection Sequence of Events - This is
what happens after flame has been detected.
• Happens within the Start-up Time Delay
sequence.
• 0 to 1 minute no fuel feed.
• Flame settles.
Stove
Power LED
ON/OFF
Heat Select Button – The heat select button
has three selection settings, Low, Medium and
High. Pressing the button will scroll the red
indicator lights from Low to High. The button
controls the pellet feed and combustion airflow
simultaneously. The control board is preset
to provide the optimum ratio of fuel and air at
each setting. Settings can be changed at any
time but will only take affect after the start-up
cycle is complete. Each press of the Heat Select
Button will increase the heat output, and will
scroll to the lowest setting after reaching the
maximum setting.
(fault when
Button
(& start
button)
flashing)
• Bed of embers built.
Heat
• 1 minute mark: Fuel Feed rate 20% for 4
minutes15seconds(1secondon/4seconds
off).
• 2 minute mark: igniter turns OFF / room air
blower = panel setting.
• 5 minute 15 seconds mark: exhaust blower
= panel setting / LED indicator still active.
Select
Heat LED
Button
(Heat
Heat
Calib.
output
control)
Blower
LED
Blower
Select
Button
Start-up Time delay ends 14 minutes 15 sec-
onds after pushing the start button!
Blower Select Button – The blower select
button operates the room air blower. This will
change the flow of hot air into the room. Three
choices are available Low, Medium, and High.
When the blower select button is pressed the
yellowindicatorlightwillscrolltoLow,Medium,
or High.
Photoeye
Figure 33 - Control Board
When running your stove on high (controlled
with the heat select button), the control board
willnotallowyoutoselectthelowblowerspeed.
This is a safety precaution to protect against
overheating. Blower settings can be changed
at any time, but will only take affect after the
start-up cycle is complete.
Note:Thecontrolboardhasaninternalmemory
which recalls the last setting prior to loss of
power. Because we individually check each
stove prior to packaging, one of the two sce-
narios will appear when you first plug in your
pellet appliance.
P/N
Label
Location
FaultMode –Thecontrolsystemautomatically
monitors the flame using a photoeye. If the
appliance runs out of pellets the control board
automatically goes into a “fault” status. The
control board will initiate the shut down cycle
and safely shut down the appliance leaving it
in the “fault” mode. The ON/OFF indicator light
near the top of the control board will flash
rapidly when in this mode. After refilling the
hopper with pellets, press the ON/OFF button.
If a thermostat is not being used the stove will
go into the start-up cycle. If a thermostat is
being used the stove will go into the start-up
cycle if the thermostat is in the demand mode.
If the thermostat is in the stand-by mode when
the fault is cleared, the stove will remain in the
stand-by mode until it closes again.
Power
Select
1).The Green LED at the top of the control
board will illuminate and the blowers will be
running. This is a standard cool down mode
andwilllastnolongerthanfiveminutes.This
happens during testing when the stove is
turned off (which initiates cool down mode)
and then is unplugged.
Main
Harness
Fuse
2).The Green LED at the top will illuminate and
theredandyellowLED’swillilluminateonthe
controlboard,indicatingthattheapplianceis
intherunmode.Thishappensduringtesting
if the stove is unplugged without first turn-
ing the control board off (the control board
remembers its last setting, which was the
run mode).
Figure 34 - Control Board (backside)
19
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When first starting your pellet appliance, it will be necessary to prime the
auger. To prime the auger you need to first fill the hopper with pellets,
and press the ON/OFF button on the control board. Wait approximately
2-1/2 minutes and turn the control board OFF and then back ON again.
Wait an additional 2-1/2 minutes (if necessary) and continue this process
until fuel begins to fall into the UltraGrate™. Remember, different brand
fuels feed at different rates.
Fuel Delivery Rate
The heat select button manages the fuel delivery rate by controlling the
amount of time the auger motor will run as follows:
Feed
Auger Motor
ON/OFF Time
(seconds)
* Lb.’s
ꢀ Approximate
BTU Per Hour
Fuel Delivery
BurnTime
(hours)
Rate
Per Hour
Fuel Delivery
Setting
Low =
Med.=
High =
1 on/5.40 off
1 on/3.30 off
1 on/1.75 off
1.5 Lb.’s hr.
2.5 Lb.’s/hr.
3.8 Lb.’s/hr.
13,000 BTU/hr
21,000 BTU/hr
32,000 BTU/hr
37
22
15
OncefuelstartstoentertheUltraGrate™, turnthestoveOFFandthenback
ON. The auger should now be primed and the stove should deliver enough
fuel for proper ignition. It may be necessary to follow these procedures
in the event that the hopper runs completely out of fuel.
Note: Maximum hopper capacity is 55 lb.’s
Table 7 - Fuel Delivery Rate, Profile® 20 FS-2
Manual Operation:
Pressing the stove ON/OFF button initiates the start-up cycle. The green
ON/OFF light, near the top of the control board, will light up to indicate the
“on” status. The fan speeds and pellet feeds are fixed during this time to
provide appropriate ignition. The Fastfire™ igniter system will light the
pellets feeding to the UltraGrate™, after about 3 minutes. The start-up
cycle is in effect for approximately 2 minutes after flame is detected in
the UltraGrate™. A photoeye monitors the existence of flame. After the
start-up cycle your stove will be in the run mode. At this point the stove
will operate with the heat output (heat select button) and blower settings
(blower select button) selected. These settings can be selected either
duringorafterthestart-upcycle. PressingthestoveON/OFFbuttonduring
the run mode will initiate the shut down cycle. The ON/OFF indicator
light will turn off. The pellets will stop feeding and the blowers will run
at a fixed speed for approximately 10 minutes. At this point your stove
is safely shut down and can ONLY be restarted by pressing the stove
ON/OFF button again.
Feed
Auger Motor
ON/OFF Time
(seconds)
* Lb.’s
ꢀ Approximate
BTU Per Hour
Fuel Delivery
BurnTime
(hours)
Rate
Per Hour
Fuel Delivery
Setting
Low =
Med.=
High =
1 on/4.50 off
1 on/1.90 off
1 on/1.15 off
1.7 Lb.’s/hr
2.6 Lb.’s/hr.
4.5 Lb.’s/hr
14,000 BTU/hr
22,000 BTU/hr
38,000 BTU/hr
41
27
16
Note: Maximum hopper capacity is 70 lb.’s
Table 8 - Fuel Delivery Rate, Profile 30 FS-2
Feed
Auger Motor
ON/OFF Time
(seconds)
* Lb.’s
Per Hour
Fuel Delivery
ꢀ Approximate
BTU Per Hour
Fuel Delivery
BurnTime
(hours)
Rate
Setting
Low =
Med.=
High =
1 on/4.50 off
1 on/1.90 off
1 on/1.15 off
1.7 Lb.’s/hr
2.6 Lb.’s/hr.
4.5 Lb.’s/hr
14,000 BTU/hr
22,000 BTU/hr
38,000 BTU/hr
30
20
11
Automatic Operation:
Note: Maximum hopper capacity is 50 lb.’s
Table 9 - Fuel Delivery Rate, Profile 30 INS-2
Your stove is capable of running in an automatic mode with the use of
a wall thermostat.
* Feed rates are approximations only. Actual feed rate will vary
depending on size, quality and length of fuel used and variations
in line voltage.
For the thermostat to control the operation of the stove, the “ON” status
mustbeactiveonthestove’sON/OFFbutton. Thethermostatwillestablish
either a demand mode or a stand-by mode. The thermostat should be
set for the desired room temperature. If the room temperature drops
below the level on the thermostat the stove will automatically begin the
start-up cycle, as explained above in the Manual Operation section. Once
the start-up cycle is completed the stove will operate in whatever heat and
blower setting you have selected. For best operation under thermostat
control, the Medium or High settings recommended. When the desired
room temperature is reached the stove will automatically go into the shut
down cycle. The pellet feed will stop and the blowers will continue for
a controlled time allowing safe shut down of your stove. All lights will
remain on when the thermostat is open. The heat and blower settings can
be changed at any time, but only take affect during the run mode. When
the temperature in the room drops to the level set at the thermostat, the
stove will again begin the start-up cycle and resume automatic operation
in the demand mode.
ꢀ Estimated heat input based on fuel value of 8400 BTU per lb. of
fuel.
Your pellet stove can be operated in either the manual or automatic mode.
The manual mode is used when operating without a thermostat. The auto-
matic mode is used when utilizing a wall thermostat. When utilizing the
thermostat capability the burn time can be extended dramatically depend-
ing on thermostat setting. Note: It is normal for some ash to build up on
the inner glass surface at the lower burn settings.
Initial Start-Up / Empty Hopper or Feed chute:
During an initial start-up, or in the case where the hopper has run out
of fuel, it will be necessary to prime the auger feed system. The control
board is set to deliver fuel for approximately 2-1/2 minutes during start-
up, which, with a fully primed auger, will provide the appropriate amount
of fuel for ignition.
Note: If the stove ON/OFF button is pressed while the thermostat is in the
standby mode the stove will not restart until the thermostat closes.
20
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Itwillbenecessarytomonitortheappearanceof
the flame during the first 4-8 bags of pellets. If
the flame is smoky red or orange with evidence
of soot at the top of the flame, the damper will
needtobeadjustedtodelivermorecombustion
air (see Damper Location and Adjustment on
Page 9). If the flame is “short” at the higher
burn rates, or if the pellets are burning up in
the UltraGrate™ before new pellets are fed into
the fire, the damper may need to be adjusted to
deliver less combustion air.
Lighting Procedure Without Igniter
Excessive Combustion Air: By adjusting the
damper to a more closed position will reduce
the combustion air delivery. Symptoms of
excessive air include; fuel burns too quickly
(results in smoking or smoldering pellets),
white to yellow flame, etc. If the damper is
open too far, the burning pellets will lift off the
grate and fly up into the air much like popping
corn does.
Yourpelletappliancecanbelitmanuallywithout
using the automatic igniter by following the
procedure below. If your stove is set up to run
on a thermostat, the thermostat circuit needs
to be closed (as if permanently in the demand
mode).Thethermostatwiresshouldberemoved
from the rear of the stove and replaced with the
jumperoriginallysuppliedwithyourappliance.If
a jumper is not available the thermostat should
be set to the highest setting. This will keep the
stove in the demand mode. If your automatic
ignitionsystemshouldeverneedtroubleshoot-
ing, repair or replacement, please contact your
authorized Lennox Hearth Products dealer.
Contributing factor:
• Venting system providing excessive draft.
After the damper is adjusted, re-evaluate the
appearance of the flame. It may be necessary
tocontinueadjustingthedamperinincrements
until proper combustion is achieved (the flame
should become yellow and begin to “dance”).
Correct Combustion Air / Proper Burn Char-
acteristics:
When the damper is correctly set, the burning
pellets should move (wiggle) around slightly
and the flame should be bright yellow.
1. Press the ON/OFF button on the control
board.
2. Wait approximately 2-1/2 minutes while the
pelletsprimetheUltraGrate™(thepelletswill
stop feeding automatically).
3. Place a small amount of an approved (non-
volatile) fire starter on top of the pellets in
theUltraGrate™,(seeyourauthorizedLennox
Hearth Products dealer for appropriate fire
starting products). DO NOT USE FLAM-
MABLE LIQUIDS TO START YOUR STOVE!
4. Lightthe“firestarter”withamatchandclose
the door.
5. The photoeye will detect that a flame is
present and will begin feeding pellets in
approximately 2 minutes.
6. Thecontrolboardwillcontinuetogothrough
the normal start-up cycle and the flame
shouldbewellestablishedwithin10minutes
fromthetimetheON/OFFbuttonwasinitially
pressed.Remember–youarenowinmanual
mode and heat settings should be selected
to the desired room heat level.
Oncethedamperhasbeenproperlyset(andifthe
routine maintenance is performed as needed),
the damper should not require re-adjustment
unless you are changing from a premium grade
pellet to a standard or high ash pellet, in which
casethedampermayneedtobemovedoutward
to help prevent the accumulation of ash in the
UltraGrate™.
Automatic Safety Features
Power Outage:
During a power outage, the stove will shut
downsafely.Thestovewillautomaticallyrestart
whenpowerisresumed.Thesolidstatecontrol
board has an internal memory that will retain
heat output and blower speed settings through
voltage interruptions.
Damper Adjustment Guideline
Lack of Combustion Air: By opening the
damper, this will increase combustion air
delivery. Symptoms of insufficient combustion
air include; unburned fuel, lazy smoky or red /
orange flame, excessive ash or soot, excessive
buildup on glass.
A small amount of smoke may leak from
the top of the window glass, the hopper and
from the combustion air intake, if the stove is
vented horizontally with no vertical pipe. This
will not persist for more than 3 to 5 minutes
and will not be safety hazard. It may set off
your smoke alarm.
Contributing factors:
• High Altitude – Lack of oxygen
• RestrictiveVenting(elbows,horizontalruns,
cold external chimneys, etc.)
• Dirty / Poor Quality Fuel
Note: If the area in which you live is prone to
frequent power outages, it is recommended
that a minimum of 8 feet (2-1/2 meters) of
verticalventpipebeincludedinafree-standing
installationtoinduceanaturaldraftintheevent
of a power failure.
• Lack of Maintenance
Turning Off Your Stove
Note: Excessive amounts of fly ash built-up in
the UltraGrate™, clinkers in the UltraGrate™
or leakage of air (if the grate is not properly
seated) will starve the fire for air. See Routine
Maintenance,onPages22to28forinformation
on cleaning requirements.
Press the stove ON/OFF button to initiate the
shut down cycle. The pellets will stop feeding
and the blowers will continue to run on a timed
cycle. The stove will shut down safely upon
completion of the shut down cycle.
Overheating:
Damper Operation (All Models)
A high temperature thermal switch will auto-
matically shut down the stove if it overheats.
Allow up to 45 minutes cooling time before
re-lighting. Keep enough convection air going
through stove to keep it cooling properly
(adjust room air blower speed to a higher
setting), this will ensure long life of the stove.
If the overheating continues, contact your
authorized Lennox Hearth Products dealer for
more information.
The damper assembly controls the amount of
combustion air that is delivered to the firebox.
With the damper adjusted all the way in, the
airflow will be at its minimum. As the damper
is moved outward, more air is delivered (see
Damper Location and Adjustment on Page
9).
21
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Long Burn Time - When operated correctly,
this appliance cannot be overfired. Continuous
operation at a maximum burn can, however,
shorten the life of the electrical components
(blowers, motors, and electronic controls), and
isnotrecommended.Typicalapprovedoperation
would include running at the low to mid range
settingwithoccasionalrunningonthemaximum
setting during the coldest periods of the winter.
The blower speed control should be turned to
high when operating the stove on the high heat
setting. A lower heat setting is recommended
for overnight operation or when the room is
vacated for long periods of time.
FUEL
Pellet Fuel Hopper - It is recommended to
open the hopper lid by grasping it on the side
as shown in Figure 35.
Open Hopper Lid by Grasping the Side
BE VERY CAREFUL NOT TO TOUCH
OTHER HOT AREAS ON STOVE!
Figure 36 - UltraGrate™
Note: See Fuel Delivery Rate on Page 20 for
burn times.
FuelSpecifications-UsingtheUltraGrateburn
system, this appliance has been designed to
burn wood residue pellets with up to 3% ash
content. Agricultural pellets (i.e. corn, alfalfa
etc.) are not permitted to be burned in these
appliances. Dirty fuel will adversely affect the
performance of the stove.
ROUTINE MAINTENANCE
Cleaning
IMPORTANT
UnplugandEnsureStoveisCold
Before Performing Any Mainte-
nance Work.
Figure 35 - Hopper Lid, Profile 20 FS-2
CAUTION: THEUSEOFUNAPPROVED,DIRTY,
WET AND / OR HIGH SALT CONTENT FUEL
WILL VOID THE WARRANTY!
Clinkering - Silica (or sand) in the fuel, along
with other impurities, can cause clinkering. A
clinker is a hard mass of silica formed in the
burning process. Clinkering is a function of the
fuel, (not the stove), but adversely affects the
performance of the stove by blocking off the
air passages in the grate. Even P.F.I. approved
pellet fuel may tend to clinker. A clinker can be
removed from the UltraGrate™ and placed in
the ash pan with the use of the grate scraper
/ ash pan tool furnished with your stove. See
Routine Maintenance (on Pages 22 to 28) for
more information on cleaning.
Wood pellets manufactured to the pellet fuels
institute (P.F.I.) certification standard are avail-
ableintwogrades, StandardandPremium. The
primary difference between the two is the ash
content of the pellets.
The following areas need to be inspected and
cleaned during routine cleaning:
• Heat Exchange Tubes / Tube Scraper
• Baffle Plates
• Window Wash
The P.F.I. specification for standard grade
and premium grade residential pellet fuel
is as follows:
• CHLORIDES (Salt): Less than 300 p.p.m.
• BULK DENSITY: 40 lb. / Cu. Feet minimum
• MOISTURE CONTENT: 8% maximum
• ASH CONTENT: < 3% maximum (standard
grade) < 1% maximum (premium grade)
• FINES: 0.5% maximum through a 1/8”
screen
• Ash Clean-Out Ports
• UltraGrate (Burn Grate)
• Ash Slide Plate (free-standing models
only)
• Ash Pan
• Exhaust Passages / Vent Pipe and Creosote
Removal
Ash - The frequency of removal of the ash
and maintenance performed on the stove is
directly proportional to the ash content of the
fuel and the operation duration of your pellet
stove. Low ash fuel may allow longer intervals
between cleaning, however, a stove burning
high ash fuel may need to be cleaned as often
as everyday.
• Gaskets
• Photoeye
• Paint Touch-up
• BTU CONTENT: Minimum 8200 BTU per
pound.
• Cleaning Rear Stove Compartment
Heat Exchange Tubes (All Models)
Pellet Feed / Pellet Size - The pellet feed
system is designed to handle a wide range of
pellet sizes up to a maximum of 5/16” diam-
eter. Different pellets may feed at considerably
different rates. You may notice a difference in
the burn if you change pellet fuel sizes. The
longer the pellet, the slower it will feed and
vice versa. If the stove will not stay burning at
the minimum fuel feed setting, those particular
pellets may not be feeding fast enough. If this
happens, reduce the amount of combustion air
by adjusting the damper. See Page 9 before
adjusting the damper.
Clean Heat Exchange Tubes Only When The
Appliance is Cool.
PLEASE NOTE: Lennox Hearth Products has
no control over the manufacturing of pellet fuel
and will not be held responsible for poor stove
performance or any damage caused by poor
quality pellet fuels.
Tube Scraper
UsingtheholeinthehandleoftheGrateScraper
Tool to “grab” onto the rod. Using the Grate
Scraper Tool, pull the rod up and out towards
the opening of the firebox. Continue pulling
until the Tube Scraper reaches the top of the
firebox. The rod is located on the outside,
above the door. Pull the tube scraper out, then
repeat 2–3 times to remove fly ash from the
heat exchange tubes.
Fuel Feed Rates - Different brands of pellets
will feed at varying rates due to their size and
density(lengthanddiameter).Thismayrequire
a slight adjustment in the damper control (see
Page 9) or the fuel feed trim to compensate
(see note at the top of Page 19).
22
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(Model Profile® 20 FS-2 only)
WARNING
DO NOT USE BRUSH ON HOT STOVE!
It may be easier to clean the tubes if the heat exchanger baffle plate is
removed first (located in the firebox below exchange tubes). To remove,
loosen the two screws holding the baffle in place (do not fully remove).
Thebaffleplatecontainskeyholeslots, whichallowsthescrewstoremain
inplacewhileremovingthebaffleplate.Removethebaffleplatediagonally
through door opening. The tube scraper rod can now be pulled in a more
horizontal manner, which allows the scraper to move more freely.
With tube scraper rod pulled out 2 to 3 inches, insert brush behind tube
scraper and remove ash build-up. Clean to the left and right side of heat
exchanger, between tubes and the top of the firebox.
Note: The baffle plate should be removed at least once a year to allow
for a thorough cleaning.
(Recommended Frequency
of 2 weeks - 2 months)
Figure 37 - Tube Scraper Rod
Figure 39 - Clean Behind Tube Scraper
Window Wash
Periodically remove the five screws that secure the window wash bracket
to the door frame, using a 5/16” socket (the Profile 30-2 Series has a
window wash bracket at the top and bottom of the door frame). Lift out
the window wash bracket, and set aside. Using a small brush, sweep out
all debris buildup from behind the window wash bracket. After all debris
has been removed re-attach the window wash bracket(s).
(Recommended Frequency
of 2 days – 2 weeks)
(Recommended
Frequency of 1 year)
Figure 38 - Pulling Tube Scraper Rod
Cleaning Behind Tube Scraper (Profile 30-2 Series Only)
Clean between the heat exchange tubes using a cleaning brush as illus-
trated in the picture below.
Figure 40 - Remove Window Wash Bracket (5 screws)
23
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Accessing Ash Clean-Out Ports – Model: Profile 30 FS-2 and Profile
30 INS-2
(Recommended
Frequency of 1 year)
1) Open firebox door.
2) Usinga5/16”nutdriver,loosenthescrewsonthetwoclean-outcovers
(until screw heads will release through the key hole slots). Remove
covers.
3) Using an approved ash vacuum (a brush can also be used), remove
the ash build-up.
4) After cleaning, reinstall the clean-out covers and tighten screws.
5) Close firebox door.
Figure 41 - Sweep Away Debris from Behind Window Wash Bracket
Ash Clean-out Ports
IMPORTANT
• Ensure appliance is cold before beginning.
• Firebrickpanelsmustbeinstalledbeforeoperat-
ing unit.
Remove Covers And
Vacuum Out Fly Ash
(Minimum Frequency
of 1-2 months)
®
• Model profile 30-2 series has a cover installed
over each clean-out port. The covers must be
reinstalled before operating the unit.
• Ash clean-out ports must be cleaned out as part
of routine maintenance.
Figure 43 - Accessing Ash Clean-Out Ports – Profile 30 Series
UltraGrate™ (Burn Grate for All Models)
Accessing Ash Clean-Out Ports – Model: Profile 20 FS-2
Inspect the UltraGrate periodically so that the air holes don't clog with ash
or clinkers. The UltraGrate can easily be cleaned with the grate scraper
/ ash pan tool, or it can be removed for cleaning. It is very important to
monitor the ash build up under the UltraGrate, as too much of ash will
block combustion air from entering the grate, causing pellets to pile-up
in the grate. The ash build-up under the grate is easily dumped into the
ash pan by pulling out the ash slide weekly (see Ash Slide Plate, Figure
45). The grate cleaning procedure is the same for all models.
1) Open firebox door.
2) Remove Firebrick Panels:
a. Remove the two firebrick retainer brackets using a 5/16” nut
driver (located on the left and right side of the firebrick inside
firebox). Loosen the screws (do not remove) until screw heads
can be removed through the key hole slots in the brackets.
b. With the brick retainer brackets removed, lift firebrick panels up
and out.
3) Using an approved ash vacuum (a brush can also be used), remove
the ash build-up.
4) Reinstall firebrick panels.
5) Close firebox door.
UltraGrate
Vacuum Out Fly Ash
Clean-Out Ports (indi-
cated by arrows)
(Recommended Fre-
quency of 1-2 months)
(Recommended Frequency
of 1 day – 2 weeks)
(firebox viewed from front with
firebrick panels removed)
Figure 44 - Inspect UltraGrate and Clean if Necessary
Figure 42 - Ash Clean-Out Ports, Profile 20 FS-2
24
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Ash Slide Plate (Profile® 20 FS-2 and Profile 30 FS-2)
Ash Pan (Profile 30 INS-2)
The Profile 30 INS-2 has three ash pans (left side, right side and lower
center). The ash pans should be emptied whenever necessary. The ash
pans can be accessed by opening the firebox door. Remove the left and
rightashpansbyliftingthemout.Thelowercenterashpancanberemoved
by pulling it straight out using the grate scraper tool (see Figure 47). Be
sure to dump ashes into a non-combustible container. All ash removal
and cleaning should be done while the stove is cold.
Ash that accumulates around the grate can be “dropped” into the ash
pan as follows:
1. Open the firebox door.
2. Using the grate scraper tool, pull open the ash release slide plate (see
Figure 45).
3. Using a brush, sweep the ashes from the firebox through openings to
the ash pan.
4. Close the ash slide plate, then close the firebox door.
(Minimum Frequency
of 1 day – 1 week)
IMPORTANT NOTE: Make sure to fully close the ash slide plate when
complete. Failure to close the ash release slide plate completely may
causethefueltoburnpoorly(duetoreducedairflowthroughthegrate),
which may then cause pellets to “pile up” in the grate. The ash slides
must be fully closed for the firebox door to close.
(Recommended Frequency
of 1 day – 2 weeks)
Figure 47 - Lower Ash Pan, Profile 30 INS-2
Ash Slide Plate
Creosote Removal (All Models)
When wood is burned slowly, it produces tar and other organic vapors,
which combine with expelled moisture to form creosote. The creosote
vapors condense in the relatively cool chimney flue of a slow-burning
fire. As a result, creosote residue accumulates on the flue lining.
When ignited this creosote makes an extremely hot fire. The chimney
connector and chimney should be inspected at least once every two
months during the heating season to determine if a creosote buildup
has occurred.
Figure 45 - Using the Ash Slide Plate
If creosote has accumulated it should be removed to reduce the risk of
a chimney fire.
Ash Pan (Profile 20 FS-2 and Profile 30 FS-2)
Exhaust Passages And Vent Pipe (All Models)
The ash pan will have to be emptied periodically, depending on amount
of fuel consumed. The ash pan is located in the pedestal on the Profile
20-2 and Profile 30 FS-2. It can be removed by turning the T-Bar latch
fully counterclockwise.
Inspect frequently and clean when necessary. Fly ash will accumulate at
all bends in the exhaust system.
Note: Large amounts of fly ash build-up will create a lack of combustion
air. Removing the clean-out tee cap on vertical installations will allow an
inspection of the ash build-up in the clean-out tee and will help you to
decide how frequently more extensive cleaning must be performed.
(Recommended Frequency
of 2 days – 2 weeks)
Rain Cap
Clean-Out
Tee
Figure 46 - Ash Pan, Profile 20 FS-2 and Profile 30 FS-2
Figure 48 - Clean Vent Components
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Photoeye (All Models)
ENSURE APPLIANCE IS COLD BEFORE BEGINNING
Clean-Out
Tee
As a part of normal maintenance, buildup of pellet debris (fines) must be
periodically removed from the photoeye filter. This filter can be cleaned
by following either procedure (A) or (B) on this page:
Note: The photoeye views the fire through a filter. The filter is located at
the top of the feed chute near the hopper (on the left side for Profile®
20 FS-2, and on the right side for models Profile® 30 FS-2 and Profile
30 INS-2). This area should be cleaned periodically to prevent excessive
build-up, which may cause the stove to go into “fault” mode.
Remove cover, then
remove ash
(Minimum Frequency
of 1-2 months)
(A) Cleaning Photoeye Filter Without Removing it:
1. Open the front door to access the feed chute.
2. Remove the buildup on the filter as explained in either “a” or “b” below
(note: it may help to use a mirror and a flashlight to view the filter as
shown in the following picture):
Figure 49 - Remove Ash from Clean-Out Tee
Door Rope Gasket (All Models)
The condition of the rope gasket around the door and windows should be
checked periodically and replaced or repaired if necessary. A one-inch strip
of paper may be used to perform a test of the integrity of the door seal. Close
the door on the paper in at least eight points (see Figures 50 and 51). It is
normal to feel only a slight amount of friction. The door gasket does not need
to be “tight” in all areas, since a small amount of leakage is not hazardous
or detrimental to the performance of your stove.
Feed Chute
Mirror
Check seal at points
indicated
Figure 52 - Use Mirror to View Filter
a. Using a long soft bristled brush (i.e. artists brush), extend it
deep into the feed chute and sweep away any pellet fines (left
side Profile 20 FS-2, right side Profile 30-2 Series).
b. Canned compressed air can also be used to remove pellet debris
from the photoeye filter (use only canned compressed air such
as what can be commonly purchased at a computer or office
supply store and some drug stores). Read and follow the instruc-
tions on the spray can. Attach the tube (straw) to the nozzle on
the canned air (a tube is commonly provided with compressed
air. It is similar in use to the tube supplied with WD-40, Spray
Lubricant). Spray the canned air deep into the feed chute until
all “fines” are removed (direct it to the left side for model Profile
20 FS-2, and to the right side for the Profile 30-2 Series).
(Recommended
Figure 50 - Checking Door Seal
Frequency of 1 year)
Important Note: Paper should
be no wider than a dollar bill.
Note: The photoeye lens should be inspected annually and cleaned if
necessary as shown in method (B).
(Recommended
Frequency of 1 year)
Figure 51 - Checking Door Seal
26
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(B) Removing Photoeye Filter for Cleaning:
2. Clean Filter as follows: With the photoeye cover plate removed, look
inside the opening. You will see an amber colored square glass filter
secured in place by a bracket and 2 nuts. Using an 11/32” nut driver,
remove the 2 nuts and lift off the bracket. Using your finger slide filter
up and out.
1. Lift off cover plate and turn over (the photoeye is attached to the inside
surface of cover). Wipe away any dust or debris from the photoeye
lens (see Figure 53).
3. Wipe away any dust or debris on filter, then reinstall filter, filter bracket
and cover plate with photoeye.
CAUTION: If the filter is not reinstalled, reflective light in the room may
result in a fault, thus shutting down of the unit.
IMPORTANT: When reinstalling photoeye and cover, be careful not to
damage the wires. Pay special attention in positioning wires away
from photoeye (which could obstruct it from sensing light).
Photoeye Access Inside Hopper
To access photoeye, open hopper and remove
the 3 nuts on cover plate (see picture below).
Opening Side Panels
Profile® 30 FS-2:
Using a 11/32” nut
driver remove the 3 nuts
to access photoeye and
filter.
Photoeye Cover
Plate
1) Using a 1/4” nut driver, remove the screw from underneath the side
panel at the front edge (see Figure 54).
2) Pull panel outward (on the upper portion of side panel) until the 2 ball
studs on the inside of the panel releases. Note: The side panel will
hinge open from the front.
3) After maintenance is complete, reinstall the retaining screw to
prevent the panel from being accidentally opened.
Clean Photoeye Lens
Clean Photoeye Lens
Remove side panel
retaining screw.
Figure 54 - Opening Side Panels, Profile 30 FS-2
Remove Filter and Wipe Clean
Profile 20 FS-2:
1) Using a 1/4” nut driver remove the screw located at the front top of
the panel (see Figure 55).
2) Pull panel outward (on lower portion of side panel) until the ball stud
on the inside of the panel releases. Note: The side panel will hinge
open from the front.
Filter
3) After maintenance is complete, reinstall the retaining screw to
prevent the panel from being accidentally opened.
(Minimum frequency of 4 weeks - 6 months)
Figure 53 - Clean Photoeye Lens and Filter
27
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Motor Lubrication
Theblowersarepermanentlylubricatedbythemanufacturer.Donotapply
oil to any part of the blower, doing so may cause damage.
Remove side panel
retaining screw.
Rear Stove Compartment (All Models)
The rear stove compartment should be cleaned periodically (a minimum
of once a year). DISCONNECT ELECTRICAL CORD PRIOR TO CLEANING
STOVE. Any household dust, pet hair or sawdust should be vacuumed
or wiped out of the rear compartment of the stove, room air blower, and
combustionblower(payingspecialattentiontovacuumingouttheintakes
of both blowers). The electrical components should be wiped clean.
Small Area Paint Touch-up
The stove body is painted with a quality high-temperature stove paint.
Use only model TSPK-B Stove Paint, Catalog # 70K99. Do not touch-up
your stove with any other paint.
Figure 55 - Opening Side Panels, Profile® 20 FS-2
Usingonesmallpieceof320gritsandpaperandlightlysandtheblemishso
thattheedgesare“feathered”orsmoothtothetouchbetweenthepainted
and bare surfaces. Do not let the sand paper gum up with paint, as this
will cause scratches on the metal surface. If there are any scratches, use
600 grit sandpaper instead. Mask off surfaces you do not want painted.
Paint lightly over the bare surface first as this will act as an undercoat.
Then paint over a larger area in smooth even strokes to blend.
28
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SPECIFICATIONS - PROFILE® 20 FS-2
22-3/8"
Cat. No. H0367
Flue Size
Model Profile 20 FS-2
Pellet Stove
3” (76 mm Rear)
Width, Overall
22-3/8” (568 mm)
28-5/8"
Depth, Overall
Depth, Overall w / 3” tee
22-3/4” (578 mm)
28-1/2” (724 mm)
Height
28-5/8” (727 mm)
Floor to Rear
Flue Center
11-1/4” (286 mm)
Facing back of unit,
outside edge of left side
to center of rear
12"
6-1/2"
11-1/4”
8-¾”
8-3/8"
flue outlet center
6-1/2” (165 mm)
12” (305 mm)
Floor to Rear
Outside Air Inlet
BACK VIEW
28 1/2"
w/clean-out tee
Facing back of Unit
outside edge of right side
to center of air inlet
22 3/4"
8 3/8” (213 mm)
Floor Protection
Requirements
Front and Sides: 6” (152 mm)
Back: Up to 6” (152 mm)
ꢀ
Standard Features
Fastfire™ Self Igniter
Wall Thermostat
(wire included)
Hopper Capacity
Burn time
55 lbs.
15 - 37 hours
ꢁ
Fuse, Control Board
Fuse, Igniter
5 Amp, 250 volt, 3AG
ꢂ
6 Amp, 125 volt
ꢂ
Heat Input (BTU’s per hour)
Overall Efficiency
13,000 - 32,000 BTU / hr
75 - 81%
ꢁ
Emissions
0.4 gr / hr (varies w/size and
SIDE VIEW
Note: Dimensions shown are approximations only (+/- 1/4”)
Non-combustible floor protection is required (see Floor Protection,
type of fuel) EPA exempt
ꢁ
Shipping Weight
Room Air Blower
215 lbs.
ꢀ
150 CFM; .8 Amps,
2175 rpm
Page 4). When installed at clearances less than 6”, the floor protector
is only required to extend to the wall.
Exhaust Blower
95 CFM: 1.0 Amps,
3000 rpm
Fuel delivery and burn times will vary depending on size and type of fuel
used. Estimated heat input based on fuel value of 8400 BTU per lb.
ꢁ
Auger Motor
Options
1.1 RPM; .4 Amps
Fuses are rated as fast blow
ꢂ
Nickel or Gold Trim Kits
4” Quick Disconnect
Log Set
29
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SPECIFICATIONS - PROFILE® 30 FS-2
25-7/8"
Cat. No. H0368
Flue Size
Model Profile 30 FS-2
Pellet Stove
3” (76 mm) Rear
Width, Overall
25-7/8” (657 mm)
31-3/8"
Depth, Overall
Depth, Overall w / 3” tee
24-7/8” (632 mm)
30-3/4” (781 mm)
Height
31-3/8” (797 mm)
Floor to Rear
Flue Center
16-7/8” (429 mm)
16-7/8"
Facing Back of Unit,
outside edge on right
to center of rear
flue outlet
8-7/8”
10"
5-1/8”
13”
5-1/8” (129 mm)
10” (254 mm)
Floor to Rear
Outside Air Inlet
BACK VIEW
Facing Back of Unit
outside edge on left
to center of air inlet
30-3/4"
13” (330 mm)
24-7/8"
Floor Protection
Requirements
Front and Side: 6” (152 mm)
Back: 1” (25 mm)
ꢀ
Standard Features
Fastfire™ Self Igniter
Wall Thermostat
(wire included)
Hopper Capacity
Burn time
70 bs.
16 - 41 hours
ꢁ
Fuse, Control Board
Fuse, Igniter
5 Amp, 250 volt, 3AG
ꢂ
6 Amp, 125 volt
ꢂ
Heat Input (Max.)
Overall Efficiency
14,000 - 38,000 BTU / hr
81%
ꢁ
Emissions
1.9 gr / hr (varies
w / size and type of fuel)
EPA exempt
ꢁ
Ship Weight
270 lbs.
SIDE VIEW
Note: Dimensions shown are approximations only (+/- 1/4”)
Non-combustiblefloorprotectionmustbeusedwheninstalledoncarpet
Room Air Blower
2175 rpm
150 CFM; .8 Amps,
95 CFM: 1.0 Amps,
1.1 RPM; .4 Amps
ꢀ
Exhaust Blower
3000 rpm
(see Floor Protection, Page 5).
Fuel delivery and burn times will vary depending on size and type of fuel
used. Estimated heat input based on fuel value of 8400 BTU per lb.
ꢁ
Auger Motor
Options
Nickel or Gold Trim Kits
4” Quick Disconnect
Log Set
Fuses are rated as fast blow.
ꢂ
30
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SPECIFICATIONS - PROFILE® 30 INS-2
Cat. No. H0369
Flue Size
Model Profile 30 INS-2
Pellet Insert
3” (75 mm) Rear
Width, Overall front (w/o surround)
Width, Overall back (w/o surround)
26” (660 mm)
Control
Board
24-1/8” (613 mm)
Damper
Arm
Depth, Overall (w/o surround)
26-1/4” (667 mm)
Height, rear (w/o surround)
Height, front (w/o surround)
19-15/16” (506 mm)
23-5/8” (600 mm)
9-1/4”
Floor to Rear
Flue Center
9-1/4” (235 mm)
13-1/4” (337 mm)
20-1/8” (511 mm)
Combustion
Air Inlet
5”
12-1/2”
24-1/8”
2-1/8”
Fireplace Face to Rear
Flue Outlet Center (3” tee)
32”
BACK VIEW
Dimensions into Fireplace
Minimum Height
Minimum Width @ Front
(extends back 1 ½”)
Minimum Width @ Back
Minimum Depth
26-1/4”
32” (813 mm)
24-5/8” (626 mm)
17-3/4” (451 mm)
13”
Facing Back of Unit,
Right Outside Edge of Unit
to Center of Rear Flue Outlet
5” (127 mm)
Floor to Rear
Outside Air Inlet
23-5/8”
2-1/8” (54 mm)
Facing Back of Unit,
Right Outside Edge of Unit
to Center of Air Inlet
19-7/8”
12-7/16” (316 mm)
Floor Protection
Requirements
SIDE VIEW
31-3/4”
Front: 6” (152 mm)
ꢀ
Clean-Out
Tee
Standard Features
Fastfire™ Self Igniter
Wall Thermostat
(wire included)
17-3/4”
Hopper Capacity
Burn time
50 lbs.
2-3/4”
5”
11 - 30 hours
ꢁ
Fuse, Control Board
Fuse, Igniter
5 Amp, 250 volt, 3AG
ꢂ
6 Amp, 125 volt
ꢂ
Control
Panel
Damper
Arm
Heat Input (Max.)
Overall Efficiency
Emissions
14,000 - 38,000 BTU / hr
81%
ꢁ
1.9 gr / hr (varies w/size and
type of fuel) EPA exempt
ꢁ
25-3/4”
Ship Weight
Room Air Blower
Exhaust Blower
Auger Motor
Options
230 lbs.
TOP VIEW
150 CFM; .8 Amps, 2175 rpm
95 CFM: 1.0 Amps, 3000 rpm
1.1 RPM; .4 Amps
Note: Dimensions shown are approximations only (+/- 1/4”)
Non-combustiblefloorprotectionmustbeusedwheninstalledoncarpet
ꢀ
(see Hearth Protection, Page 7).
Fuel delivery and burn times will vary depending on size and type of fuel
used. Estimated heat input based on fuel value of 8400 BTU per lb.
Fuses are rated as fast blow
ꢁ
Nickel or Gold Trim Kits
4” Quick Disconnect
Log Set
ꢂ
31
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Heat Select Button
Thermal Switch, High Limit (L250-30F, N/C)
There are 2 of these thermal switches on this
model. If a temperature reaches 250° F., the
high limit auto reset will “trip” and stop the flow
of electricity to the auger motor. The thermal
switches will not automatically reset until it has
cooled below 220° F).
COMPONENT DEFINITIONS
Thisistheheatoutputcontrolbutton.Itcontrols
power to the feed system - auger motor and
exhaust blower. Use the heat select button to
adjust to any of the three feed rate settings
(which controls the burn rate).
Air Wash
To inhibit buildup of soot on the door glass, air
is delivered to the glass through an air wash
system located in the doorframe surrounding
the glass.
Photoeye
ThermalSwitchforRoomAirBlower–This
thermal switch is located on the room air
blower jacket and is designed to detect an
overfire condition.
The photoelectric eye that senses the flame, or
lackof.Itisdesignedtosignalthecontrolboard
to discontinue power to the auger motor if it
flame is not sensed in the UltraGrate.
Auger
It transfers the fuel from the hopper to the feed
chute to deliver pellets to the UltraGrate™.
Thermal Switch for Combustion Air Inlet
– This thermal switch is located on the
combustion air inlet and is designed to
detect reversed flow. If negative pressure
inthedwelling(i.e.Anextremelytighthouse
whichmaynotsupplyadequatecombustion
and ventilation air) causes the exhaust to
pull back from the combustion air inlet, the
heat from the exhaust will result in heat
activation of this thermal switch.
Pressure Switch
Auger Motor
Drives the Auger. Motor specifications are: .4
Amp, 1.1 RPM (revolutions per minute).
A safety device used to shut off the feed system
(auger motor) if there is too much back pres-
sure in venting system. Some possible causes
are as follows:
Blower, Room Air (Convection)
The blower function is to transfer the heat from
the appliance to heat the room air.
• The venting system is obstructed.
• High altitude or other misc. environmental
conditions affecting exhaust flow.
• Improper venting system.
Blower, Exhaust (Draft Inducer/combustion)
It has a radial impeller to deliver more air to the
UltraGrate™. It pulls air into the UltraGrateby
creating a negative pressure. This is done by
extracting the exhaust gases out of the firebox
and pushing the exhaust downstream to the
flue exit.
Door Switch
®
(Profile 30 FS-2 and Profile 30 INS-2)
UltraGrate (Burn Grate)
This is where combustion occurs and may be
referred to as the “Burn Grate”.
Ifthedoorisopenedduringoperation(onmodel
Profile30FS-2andProfile30INS-2),thisswitch
disconnectspowertotheaugermotorresulting
in the unit shutting down.
Hopper
The hopper is where the pellets are stored.
NOTE: Switch conditions given at
room temperature, Stove OFF
PRESSURE SWITCH
(INLET) HIGH LIMIT SWITCH
L250-30F(N/C)
N/C
N/C = Normally Closed
Auger
Motor
POWER
(brown)
8
DISCONNECT
NEUTRAL
GROUND
(white)
(black)
16
(brown)
HIGH LIMIT SWITCH
L250-30F(N/C)
POWER (HOT)
(black)
(blue)
Convection
Room Air
Blower
(yellow)
(yellow)
(purple)
(purple)
Photoeye
Thermostat
Connector
(orange)
(black)
9
1
Exhaust
(combustion)
Blower
JUMPER
6 AMP
120V.
JUMPER 1-3
JUMPER 2-4
2
1
(red)
(red)
IGNITER
4
3
Figure 56 - WIRING DIAGRAM 120 V AC
* N/C = Normally Closed Switch
N/O = Normally Open Switch
32
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TROUBLESHOOTING
QUALIFIED TECHNICIANS ONLY
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PROBLEM
CAUSE(S)
SOLUTIONS
A) There is insufficient combustion air.
A1) Lack of maintenance (clean UltraGrate™,
clean-out ports, exhaust flow passages, venting
system, exhaust blower intake, etc.
1. Fire burns with a lazy orange flame. Pellets build up
in the grate and there is excessive glass soot that is diffi-
cult to remove (Ash and soot are a product of combustion
with any wood products, so some build-up on the glass
is normal).
•
Removeanyclinkersorashfromthebottomofthe
UltraGrate that might be obstructing the primary
air holes.
•
Checkthattheheatexchangetubesarenotcoated
with ash.
•
•
Clean internal exhaust ducts.
Check gasket seal around the door. Use a thin
stripofpaper, 1in. wide. Openthedoorandclose
it on the paper strip. A slight friction should be
felt when the paper strip is pulled. Repeat this
process at various locations around the door
gasket. Replace the door gasket if necessary.
Check for blockage in the air inlet tube or exhaust
pipe. Clean as Necessary.
•
•
Inspect glass seal to ensure that it is in good
condition and is properly seated to the door.
A2) Fuel trim may need to be adjusted down for
faster feeding fuels.
A ) Change to a better grade of fuel if necessary.
C3heck that the damper has been opened enough
for the amount of fuel fed.
A4) Have Your Authorized Lennox Hearth Products
dealer check your exhaust blower for proper
operation.
A5) The venting system design is too restrictive
(call your authorized Lennox Hearth Products
Technician to evaluate how the installation can be
corrected to satisfy the exhaust flow requirements
of the appliance).
2. Fire goes out or stove shuts down automatically
A) Stove has run out of fuel.
A) Refill hopper.
B) See (Pellets will not feed) this Page.
B) Pellets are not feeding.
C) Allow the appliance to cool for 1 hour, then re-light. If
the stove has been operating at a medium to high burn
rate with the room air blower adjusted to low, there
may not be enough air flow to dissipate the heat. On
higher feed rates, adjust the blower speed to a higher
setting. If this problem persists (particularly at lower burn
rates) then the high limit thermal switch may need to be
replaced by your authorized dealer.
C) The high limit temperature switch has tripped.
D) There is too much combustion air for the amount
of fuel.
D) Adjust the damper to reduce combustion air flow.
A). Refill hopper.
3. Pellets will not feed.
A) The hopper is empty.
B) The auger motor or control board may be defec- B).Check to be sure that there is no blockage in the pres-
tive. The pressure switch tap or hose may be sure tap or hose. Have your authorized Lennox Hearth
blocked.
Products dealer diagnose the problem and clean or
replace any necessary parts.
C) Back pressure in venting tripping pressure C). If new installation check for excessive 90˚ bends,
switch.
long horizontal runs or excessive vertical run of 3” pipe.
Possibly change to 4” pipe. If older installation check for
excessive ash accumulation in pipe or other obstructions.
Clean out pipe.
D) Thermostat is in stand-by mode.
E) Thermostat wires disconnected.
D). Check to see if thermostat is set to low or if sun is
shining directly on thermostat.
E). Reinstall wires.
F) High limit thermal switch may have been F). Allow stove to cool. Increase room air blower setting.
tripped.
G). Have dealer check operation to determine if adjust-
G) Door switch not engaged, stopping pellet feed ment or replacement is necessary.
®
(Profile 30 FS-2 and Profile 30 INS-2).
H). Gently tap the auger motor.
H) Self-aligning bearings in auger motor may be
misaligned.
33
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TROUBLESHOOTING
QUALIFIED TECHNICIANS ONLY
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PROBLEM
CAUSE(S)
SOLUTIONS
4. Blowers will not operate when the ON/OFF start button A) There is no power to the stove.
is depressed.
A) Check that the stove is plugged in to the wall
outlet.
B) There is no power to the control board.
B1) Check if the house circuit breaker has tripped.
B2) Check the wire connections on the high limit
thermal switch and control board.
5. There is soot or fly ash in the house.
A) The window is being cleaned when the stove is A) Turn down the room air blower or turn off stove before
operating.
cleaning to prevent dispersion of ash and soot into the
room.
B)Thereisleakageatthejointsbetweentheexhaust B) Seal up any leaks in the exhaust system with room
blower, connection or exhaust pipe connections. temperature vulcanizing high temperature silicone sealer
This will be evidenced by dust on the impeller of (RTV).
the room air blower, and in the heat exchanger
area.
C) The vacuum cleaner is leaking.
C) DO NOT use a standard household vacuum or “shop
vac” as the filters will leak the fine particles of ash. Clean
the stove with an approved ash vacuum ONLY.
6. Stove acts as if a fire is present when there is not a fire A) Excessive sun light may be shining directly into A) Block excessive sunlight. Call authorized Lennox
in the grate.
firebox from window.
Hearth Products dealer if problem persists.
7. Stove will not light.
A) The igniter element may have failed.
A) Check igniter element fuse in rear stove compartment.
Call your authorized Lennox Hearth Products dealer. See
Lighting Procedure Without Igniter, Page 21.
B) There is not enough pellets in the UltraGrate.
A) Photoeye not detecting flame.
B) Prime the feed system (see Initial Start-Up, Page 20).
8. Fault
A) Check connection at control board following yellow
wires to all connectors. Inspect and clean photoeye filter,
if necessary.
B) Stove has run out of fuel.
B) Refill hopper.
C) A disk has tripped / pressure switch.
C) Blower intake, exhaust passages and / or venting
system needs cleaning (follow routine and annual
maintenance procedures).
D) Door switch not engaged, stopping pellet feed D1) Have dealer check operation to determine if adjust-
(Profile® 30 FS-2 and Profile 30 INS-2).
ment or replacement is necessary.
D2) If this does not correct the problem contact your local
authorized Lennox Hearth Products dealer.
9. Blowers run continuously
A) Wire harness and/or control board has been dam- A) Contact your local authorized Lennox Hearth Products
aged – unplug stove and contact dealer. dealer.
10. All lights on control are on but nothing happens
A) When using a thermostat. Thermostat not call- A) The lights on the control board remain on even when
ing for heat.
the thermostat is not demanding heat. When the thermo-
stat demands heat the stove will begin to operate.
B) If not using a thermostat - Check thermostat
jumper
B) Ensure that the thermostat jumper at terminal block is
installed and making good contact.
34
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REPLACEMENT PARTS LIST
DOOR PARTS AND BODY COMPONENTS
Description
Item
Part No. / Cat. No.
13640075
13640086
14750264
13640085
H3752
Stove Model
®
Clip Kit, Glass Bottom
Profile 20 FS-2
Clip Kit, Glass Right and Left Side
Clip Kit, Glass Top Bottom (Doors w/ 3pc glass)
Clip Kit, Glass Top
Profile 20 FS-2
Profile 30 FS-2 & INS-2
Profile 20 FS-2
1
2
Door Assembly, Firebox (with 3 Piece Glass)
Door Assembly, Firebox, DK-P30 (with 3 Piece Glass)
Gasket, Door, 3/4” Rope, (8 Feet)
Gasket, Door, 1” Rope, (7 Feet)
Gasket Kit, Glass (10 Feet)
• Glass, Center
Profile 20 FS-2
H0297
Profile 30 FS-2 & INS-2
Profile 20 FS-2
26M81
61051000
61057202
H0257
Profile 30 FS-2 & Profile 30 INS-2
All
Profile 20 FS-2
H0258
• Glass, Side (order 2 if set is needed)
• Glass, Center
Profile 20 FS-2
H0254
Profile 30 FS-2 & Profile 30 INS-2
Profile 30 FS-2 & Profile 30 INS-2
Profile 20 FS-2
H0255
• Glass, Side (order 2 if set is needed)
Handle Assembly, Door
Handle Assembly, Door
Hinge Bracket, Door
3
4
5
6
17250095
17150095
14650047
14750021
13740005
11950068
14650003
14650004
14750070
14750075
14650048
14750150
14750340
14750345
14750300
14650012
14750060
14750186
14655000
12051409
Profile 30 FS-2 & Profile 30 INS-2
Profile 20 FS-2
Hinge Bracket, Door
Profile 30 FS-2 & Profile 30 INS-2
Profile 30 FS-2
Bracket, Hopper Lid Support
Bracket, Hopper Lid Support
Panel, Left Side
Profile 20 FS-2
7
Profile 20 FS-2
8
Panel, Right Side
Profile 20 FS-2
9
Panel, Left Side
Profile 30 FS-2
10
11
12
13
14
15
16
16
17
Panel, Right Side
Profile 30 FS-2
Panel, Rear
Profile 20 FS-2
Panel, Rear (2 piece)
Profile 30 FS-2
Panel, Left Side
Profile 30 INS-2
Panel, Right Side
Profile 30 INS-2
Panel, Top
Profile 30 INS-2
Panel, Top
Profile 20 FS-2
Panel, Top
Profile 30 FS-2
Pedestal Assembly
Profile 30 FS-2
Pedestal Assembly
Profile 20 FS-2
Knob, Control Panel Door (6 per package w/studs)
All
•· Includes gasket.
ELECTRICAL PARTS
Description
Item
18
Part No. / Cat. No.
Stove Model
12046300
12050011
12056011
12146109
16053941
16052112
12147705
Auger Motor
All
43
Blower, Exhaust (complete)
Blower Motor Only, Exhaust
* Blower, Room Air, Hard Washer
Control Board
All
All
44
19
19
20
All
Profile 20 FS-2
Control Board
Profile 30 FS-2 & Profile 30 INS-2
All
Thermal Switch, High Limit, 250 DG (L250-30F,60T21)
Set of 3
35
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REPLACEMENT PARTS LIST
ELECTRICAL PARTS
Description
Item
21
Part No. / Cat. No.
18150150
Stove Model
Fuse, Control Board, 5 Amp, 250 volt, Fast blow, 12pk.
All
All
12150213
Igniter Assembly, Replacement, 380 Watts, 3.3 Amp.’s, 1 each(includes fuse holder
w/fuse)
22
24
26
28
25
27
14750404
12058820
16050001
13050002
16050205
12050815
H3457
Photoeye Kit, Replacement
All
Power Cord, 8 feet
All
Pressure Switch
All
Switch, Door (3 per pkg.)
Profile® 30 FS-2 & INS-2
Thermostat, Wall, Honeywell (Thermostat Wire, P/N H3457, is not included)
Wiring Harness
All
All
All
Wire, Thermostat, 20’ coil - 18 gage (16020204)
FIREBOX PARTS
Item
Part No. / Cat. No.
13650046
Description
Stove Model
®
Baffle, Heat Exchange
Clips, Brick
Profile 20 FS-2
29
30
31
32
33
13640028
Profile 20 FS-2
Profile 30 FS-2 & INS-2
Profile 20 FS-2
11750011
Clips, Brick
14650011
Firebrick Set
Firebrick Set
UltraGrate
14750015
Profile 30 FS-2 & INS-2
All
12051263
AUGER SYSTEM COMPONENTS
Description
Item
37
Part No. / Cat. No.
11756300
Stove Model
Auger Shaft Kit
All
All
All
35
12041300
Collar and Screw Set, Auger (3 per pkg.)
End Plate, Auger (flange) (w/nylatron bushing)
36
17250241
MISC.
Description
Item
38
Part No. / Cat. No.
14750306
14751189
12050004
12021101
12151306
61050003
61050005
61057203
61050041
61050016
13656003
17100034
17100035
14750014
14650015
14750055
12055500
12050093
Stove Model
Ashpan, Center, Left and Right, Profile 30 INS-2
Ashpan, Profile 30 FS-2
Profile 30 INS-2
Profile 30 FS-2
Brush, Cleaning (for exchange tubes)
Bushing, Nylatron 1/2”
Profile 30 FS-2 & INS-2
All
Damper Rod Kit (includes 1/4” rod, handle and set collar)
Gasket, Auger Flange, 5 per pkg..
Profile 20 FS-2 & Profile 30 FS-2
39
40
41
All
Gasket, Exhaust Blower, Fan Mount, 5 per pkg.
Gasket, Room Air Blower, 5 per pkg.
All
All
Gasket, Exhaust Blower, Tear Down, 5 per pkg.
Gasket, Quick Disconnect, 5 per pkg..
Hose, Pressure Switch, 19” (may need to be cut to size) - 3 per pkg.
Plate, Ash Clean-Out, Left
All
42
All
All
Profile 30 FS-2 & INS-2
Plate, Ash Clean-Out, Right
Profile 30 FS-2 & INS-2
Scraper Rod Kit, Replacement (Fits - Profile Series, Free-Standing and Insert)
Trim Kit, Standard, Met. Black, Replacement (louvers)
Trim Kit, Standard, Met. Black, Replacement (louvers)
Tool, Grate Scraper
All
Profile 20 FS-2
Profile 30 FS-2 & INS-2
45
46
All
All
Quick Disconnect 3” Vent Side
36
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REPLACEMENT PARTS DIAGRAMS
9
1
5
6
10
2
7
11
3
8
12
4
37
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
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REPLACEMENT PARTS DIAGRAMS
21
17
13
22
18
14
19
24
15
25
16
20
38
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
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REPLACEMENT PARTS DIAGRAMS
36
31
26
37
27
28
32
38
33
29
30
39
35
39
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
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REPLACEMENT PARTS DIAGRAMS
43
45
40
41
44
46
42
3”
40
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
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OPTIONAL ACCESSORIES
Item #
Part #
14 m46
Model
TKP2-G
Description
Stove Model
1
1
1
1
2
Trim Kit, Gold
Profile® 20 FS-2
Profile 20 FS-2
Profile 30 FS-2 & INS-2
Profile 30 FS-2 & INS-2
All
14 m47
14 m49
14 m50
14 m81
70K99
TKP2-N
TKP3-G
Trim Kit, Nickel
Trim Kit, Gold
TKP3-N
Trim Kit, Nickel
QDPC-4
TSPK-B
Quick Disconnect Pipe Connector, 4” *
Touch-up Spray Paint Kit, Black
Surround Kit, Small, 28-1/2” x 40-3/4”, Black
Surround Kit, Medium, 32” x 44”, Black
Surround Kit, Large, 36 x 48”, Black
Surround Trim Kit, Small, 28-1/2” x 40-3/4”, Brass
Surround Trim Kit, Medium, 32” x 44”, Brass
Surround Trim Kit, Large, 36 x 48”, Brass
Decorative Log Set
All
3
3
3
4
4
4
5
6
14 m52
14 m53
14 m54
14 m55
14 m56
14 m57
H0244
SKSP3
Profile 30 INS-2
Profile 30 INS-2
Profile 30 INS-2
Profile 30 INS-2
Profile 30 INS-2
Profile 30 INS-2
Profile 20 FS-2
Profile 30 FS-2 & INS-2
Profile 30 INS-2
All
SKMP3
SKLP3
STKSP3-B
STKMP3-B
STKLP3-B
DLS-P20
DLS-AO3
ZCK-PI
H0464
Decorative Log Set
H0416
Zero Clearance Kit (for installing insert as a built-in)
Touch-up Spray Paint Kit, Black
70K99
TSPK – B
Converts from standard 3”
outlet to 4”
1
3
2
4
Profile 30 FS-2 & Profile INS-2
4”
Trim
5
Surround / Trim Sizes
Profile 20 FS-2
Large:
36” (91.4cm) height
48” 121.9cm) width
6
Medium:
32” (81.3cm) height
44” (111.75cm) width
Trim
Small:
28 ½” (72.4cm) height
40 ¾” (103.5cm) width
41
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
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CERTIFIED FOR U.S. AND CANADA. LISTED ROOM
HEATER FOR USE WITH APFI/FFI APPROVED
PELLETIZED WOOD FUEL ONLY. FOR USE IN
MANUFACTURED (MOBILE) HOMES, AND AS AN
INSERT FOR MASONRY AND FACTORY BUILT
FIREPLACES. MODEL: PROFILE 20-2 TESTED
TO ASTM E-1509 / UL 1482 / ULC-S627 /ULC-S628 REPORT NO. 6658
(JULY1993).
CAUTION: HOT
SURFACES WHILE IN
OPERATION. DO NOT
WH-
TOUCH. CONTACT MAY
CAUSE SKIN BURNS.
MINIMUMCLEARANCESTO
COMBUSTIBLEMATERIALS
INSTALL AND USE ONLY IN ACCORDANCE WITH THE MANUFAC-
TURER’S INSTALLATION INSTRUCTIONS. CONTACT LOCAL BUILDING
OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION IN-
SPECTION IN YOUR AREA. DO NOT CONNECT THIS UNIT TO A CHIM-
NEY FLUE SERVING ANOTHER APPLIANCE. SEE LOCAL BUILDING
CODE AND MANUFACTURER’S INSTRUCTIONS FOR PRECAUTIONS
REQUIRED FOR PASSING A CHIMNEY THROUGH A COMBUSTIBLE
WALL OR CEILING. THIS PELLET FIRED APPLIANCE HAS BEEN
TESTED AND LISTED FOR USE IN MANUFACTURED HOMES IN AC-
CORDANCE WITH OREGON ADMINISTRATIVE RULES 814-23-900
THROUGH814-23-909.
KEEP CHILDREN, COMBUSTIBLE MA-
TERIAL ANDFURNISHINGSACONSID-
ERABLE DISTANCE AWAY. SEE
NAMEPLACE AND INSTRUCTIONS.
TYPE OF FUEL: PELLETIZED WOOD
FUELONLY.
MANUFACTURED(MOBILE)HOME
ORRESIDENTIALINSTALLATION
FREESTANDINGSTOVE
INSTALLATION
HORIZONTALFLUE-
DIRECTLYTHROUGHWALL
INSTALLATION
INTERIOR
VERTICALFLUE
INSTALLATION
SIDEWALLTOUNIT
BACKWALLTOUNIT
WALLTOUNITCORNER
ALCOVETOFUELHOPPER
MAX. DEPTHOFALCOVE
FLUETOWALL
A* *
B
C
D
E
4”/102MM
1”/26MM
4”/102MM
9”/229MM
1”/26MM
1”/26MM
4”/102MM
24”/610MM
4”/102MM
24”/610MM
F
3”/77MM
3”/77MM
FRONT/REAR/SIDETOFLOOR
PROTECTIONOUTSIDEEDGE
I
6”/153MM
6”/153MM
OPERATE ONLY WITH FIREBRICK IN PLACE. WARNING: OPERATE
ONLY WITH VIEWING DOOR CLOSED. INSPECT FLUE FREQUENTLY
TO PREVENT ACCUMULATION OF SOOT. THE HEATER AND FLUE
MUST BE IN GOOD CONDITION. KEEP FURNISHINGS AND OTHER COM-
BUSTIBLEMATERIALSWELLAWAYFROMHEATER.
COMBUSTIBLE FLOOR MUST BE PROTECTED BY NON-COMBUS-
TIBLE MATERIAL EXTENDING BENEATH THE HEATER AND 6” TO
THE FRONT, SIDES AND REAR AS INDICATED OR TO THE NEAREST
PERMITTEDCOMBUSTIBLEMATERIAL.
ALCOVE BACK WALL
BACK WALL
F
E
B
USE 3” / 75mm or 4” / 100mm Type “PL” LISTED PELLET VENT AND
COMPLETE COMPONENTS.
B
A
ROUTINEMAINTENANCEREMINDER
D
D
FREQUENCY OF CLEANING AND MAINTENANCE OF YOUR STOVE
DEPENDS ON THE ASH CONTENT OF THE PELLETS YOU BURN.
CHECK THE FOLLOWING PARTS OF YOUR STOVE WEEKLY FOR THE
FIRSTMONTHTODETERMINETHEFREQUENCYOFCLEANING.
INSERTMODEL
MAY BE INSTALLED IN A MASONRY FIREPLACE THAT MEETS
NATIONAL AND LOCAL BUILDING CODE REQUIREMENTS (UBC
37 OR ULC S628). DO NOT REMOVE BRICKS OR MORTAR. MAY
BE INSTALLED IN A FACTORY BUILT (“ZERO CLEARANCE”)
FIREPLACE (UL 127 OR ULC S610). DO NOT ALTER OR MODIFY
THE FIREPLACE STRUCTURE. REFER TO OWNER’S MANUAL
FORSPECIFICINSTALLATIONREQUIREMENTS.
C
F
A.
B.
C.
BURNGRATE
HEATEXCHANGERTUBES
ASHPANANDEXHAUSTPIPE
C
SEEYOURMANUALAND/ORDEALERFORMOREINFORMATION.
INPUTRATINGRANGE:1.5TO3.8LBS./HOUR(NOMINAL)
ELECTRICALRATING:60HZ, 115V, LESSTHAN10AMP
*60020146 REV E*
DONOTREMOVETHISLABEL
42
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
MINIMUMCLEARANCESTOCOMBUSTIBLEMATERIALS
MANUFACTURED (MOBILE) HOME OR RESIDENTIAL INSTALLATION
INSTALLEDAS
HORIZONTALFLUE-DIRECTLYTHROUGHWALL
INSTALLATION
INTERIORVERTICALFLUE
INSTALLATION
FREESTANDINGSTOVE
INSTALL AND USE ONLY IN ACCORDANCE WITH THE MANUFACTURER’S INSTALLATION
INSTRUCTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION IN YOUR AREA. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER FIREPLACE. SEE LOCAL BUILDING CODE AND MANUFACTURER’S
INSTRUCTIONS FOR PRECAUTIONS REQUIRED FOR PASSING A CHIMNEY THROUGH A COM-
BUSTIBLE WALL OR CEILING. THIS PELLET FIRED APPLIANCE HAS BEEN TESTED AND LISTED
FOR USE IN MANUFACTURED (MOBILE) HOMES IN ACCORDANCE WITH OREGON
ADMINISTRATIVE RULES 814-23-900 THROUGH 814-23-9O9.
SIDEWALLTOUNIT
BACKWALLTOUNIT
CORNERTOUNIT
ALCOVETOFUELHOPPER
DEPTHOFALCOVE
FLUETOWALL
A*
B
C
D
E
6”/153MM
1”/26MM
1”/26MM
6”/153MM
16”/407MM
3”/77MM
6”/153MM
9”/229MM
1”/26MM
6”/153MM
N/A
F
3”/77MM
F
OPERATE ONLY WITH FIREBRICKS IN PLACE. OPERATE ONLY WITH VIEWING DOOR AND ASH
REMOVAL DOOR CLOSED. INSPECT FLUE FREQUENTLY. CLEAN HEAT EXCHANGER AND FLUE
FREQUENTLY TO PREVENT ACCUMULATION OF SOOT. THE HEATER AND FLUE MUST BE IN
GOOD CONDITION. REQUIRED COMPONENTS: DAMPER SEALING PLATE FOR INSERT INSTAL-
LATIONS. USE 3”/75MM OR 4”/100MM MODEL PL CHIMNEY COMPONENTS. KEEP FURNISH-
INGSANDOTHERCOMBUSTIBLEMATERIALSWELLAWAYFROMHEATER.
ELECTRICALRATING:115V 60HzLessthan10Amp
FUELINPUTRATING:4.5Lbs./Hr.Max.
ROUTINEMAINTENANCEREMINDER
FREQUENCY OF CLEANING AND MAINTENANCE OF YOUR STOVE
DEPENDS ON THE ASH CONTENT OF THE PELLETS YOU BURN.
CHECK THE FOLLOWING PARTS OF YOUR STOVE WEEKLY FOR THE
FIRSTMONTHTODETERMINECLEANING:
G. SIDEWALL
H. SIDETRIM
I. TOPTRIM
J. ADJACENT
WALL
6”/153MM
1”/26MM
1”/26MM
18”/458MM
A. BURNGRATE
B. HEATEXCHANGERTUBES
C. ASHTRAPSANDASHPAN
SEEYOURMANUALAND/DEALERFORMOREINFORMATION.
43
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
INSTALLATION TIPS
44
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SIMPLE OPERATING INSTRUCTIONS
45
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OWNERSHIP RECORDS
Dealer’s Name:
Dealer’s Address:
City:
Zip Code:
State:
Date Installed:
Date of Purchase:
Serial Number:
Notes:
SERVICE AND MAINTENANCE LOG
Service Service
Date Technician
Service
Description
46
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NOTES
47
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
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Lennox reserves the right to make changes at any time, without notice, in design, materials, specifications, prices and also to discontinue colors, styles and products. Consult your local
distributor for fireplace code information.
Lennox Hearth Products
1110 West Taft Avenue • Orange, CA 92865
Printed in U.S.A. © Lennox Hearth Products 2000
P/N 775,023M REV. E 09/2006
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