Lanier Dehumidifier AP3200 User Manual
Operator Guide  
AP3200  
Digital Printer  
your document management partner  
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When ordering supplies or requesting service for your  
printer, you will need to provide the model and serial  
number of your machine.  
Please take a moment to enter your model and serial  
numbers here.  
MODEL NUMBER: __________________________  
SERIAL NUMBER: __________________________  
To order supplies, call: (  
To request service, call:  
)
(
)
Customer Vision® -  
Our commitment to your  
complete satisfaction  
© 2001 Lanier Worldwide, Inc. September  
Printed in the U.S.A.  
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Introduction  
This manual contains detailed instructions on the operation and maintenance of this machine. To get  
maximum versatility from this machine all operators should carefully read and follow the instructions in  
this manual. Please keep this manual in a handy place near the machine.  
Please read the Safety Information before using this machine. It contains important information related  
to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.  
Note  
The actual names of the following applications do not appear on the following pages. Confirm which  
applications you will be using before reading this manual.  
Descriptions in this manual  
Application  
PRINTER MANAGER FOR ADMINISTRA- Aficio Manager for Admin  
TOR  
PRINTER MANAGER FOR CLIENT  
Aficio Manager for Client  
Consumables:  
Consumables  
Toner  
Name  
Toner Type 2210D Black  
Photo Conductor Unit  
Photo Conductor Unit Type 320  
Consumables  
Components  
Maintenance Kit Type 270  
Fusing Unit, Transfer Roller, Paper Feed Rollers, Fric-  
tion Pads  
Software Version Conventions Used in This Manual  
•
•
NetWare 3.x refers to NetWare 3.12 and 3.2.  
NetWare 4.x refers to NetWare 4.1, 4.11 and IntranetWare.  
Power Source  
120 V, 60 Hz, 9.0 A or more  
Please be sure to connect the power cord to a power source as above.  
Operator Safety:  
This machine is considered a CDRH class 1 laser device, safe for office/ EDPuse. The machine con-  
tains 5-milliwat, 760 - 800 nanometer wavelength, GaAIAs laser diodes. Direct (or indirect reflected)  
eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock  
mechanisms have been designed to prevent any possible laser beam exposure to the operator.  
Laser Safety:  
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit in  
the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equip-  
ment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.The laser chassis  
is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser sub-  
systems to the factory or service depot when replacement or the optical subsystem is required.  
Important  
Parts of this manual are subject to change without prior notice. In no event will the company be liable  
for direct, indirect, special, incidental, or consequential damages as a result of handling or operating  
the machine.  
Caution:  
Use of controls or adjustment or performance of procedures other than those specified in this manual  
might result in hazardous radiation exposure.  
Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine  
contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.  
Two kinds of size notation are employed in this manual. With this machine refer to the inch version.  
Lanier shall not be responsible for any damage or expense that might result from the use of parts other  
than genuine Lanier parts in your Lanier office product.  
For good copy quality, Lanier recommends that you use genuine Lanier toner.  
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Note to users in the United States of America  
Notice:  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursu-  
ant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Warning  
Changes or modifications not expressly approved by the party responsible for compliance could void  
the user's authority to operate the equipment.  
Caution (in case of 100BaseTX environment):  
1. Properly shielded and grounded cables (STP) and connectors must be used for connections to host  
computer (and/or peripheral) in order to meet FCC emission limits.  
2. STP with ferrite core must be used for RF interference suppression.  
Declaration of Conformity  
Product Name: Printer  
Model Number: RICOH Aficio AP3200  
Responsible party: Ricoh Corporation  
Address: 5 Dedrick Place, West Caldwell, NJ 07006  
Telephone number: 973-882-2000  
This device complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
1. This device may not cause harmful interference, and  
2. this device must accept any interference received,  
including interference that may cause undesired operation.  
Note to users in Canada  
Note:  
This Class B digital apparatus complies with Canadian ICES-003.  
Remarque concernant les utilisateurs au Canada  
Avertissement:  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
In accordance with IEC 60417, this machine uses the following symbols for the main power switch:  
a means POWER ON.  
b means POWER OFF.  
Copyright © 2000 Lanier Worldwide Inc..  
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Trademarks  
Microsoft®, Windows®, and Windows NT® are registered trademarks of Mi-  
crosoft Corporation in the United States and/or other countries.  
Adobe®, PostScript® and Acrobat® are registered trademarks of Adobe System  
Incorporated.  
PCL® is a registered trademark of Hewlett-Packard Company.  
AppleTalk, Apple, Macintosh, TrueType, LaserWriter are registered trademarks  
of Apple Computer, Incorporated.  
IPS-PRINT™ Printer Language Emulation© Copyright 1999-2000, XIONICS  
DOCUMENT TECHNOLOGIES, INC., All Rights Reserved.  
Ethernet® is a registered trademark of Xerox Corporation.  
Other product names used herein are for identification purposes only and might  
be trademarks of their respective companies. We disclaim any and all rights in-  
volved with those marks.  
Notes:  
Some illustrations might be slightly different from your machine.  
Certain options might not be available in some countries. For details, please con-  
tact your local dealer.  
Note  
The proper names of the Windows operating systems are as follows:  
• Microsoft® Windows® 95 operating system  
• Microsoft® Windows® 98 operating system  
• Microsoft® Windows® Millennium Edition (Windows Me)  
• Microsoft® Windows® 2000 Professional  
• Microsoft® Windows® 2000 Server  
• Microsoft® Windows NT® Server operating system Version 4.0  
• Microsoft® Windows NT® Workstation operating system Version 4.0  
i
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Safety Information  
When using your equipment, the following safety precautions should always be  
followed.  
Safety During Operation  
In this manual, the following important symbols are used:  
R WARNING:  
Indicates a potentially hazardous situation which, if instructions  
are not followed, could result in death or serious injury.  
R CAUTION:  
Indicates a potentially hazardous situation which, if instructions are  
not followed, may result in minor or moderate injury or damage to  
property.  
ii  
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R WARNING:  
• Connect the power cord directly into a wall outlet and never use an ex-  
tension cord.  
• Confirm that the wall outlet is near the machine and freely accessible,  
so that in event of an emergency, it can be unplugged easily.  
• Disconnect the power plug (by pulling the plug, not the cable) if the  
power cable or plug becomes frayed or damaged.  
• To avoid hazardous electric shock or laser radiation exposure, do not  
remove any covers or screws other than those specified in this man-  
ual.  
• Turn off the power and disconnect the power plug (by pulling the  
plug, not the cable) if any of the following conditions exist:  
• You spill something into the equipment.  
• You suspect that your equipment needs service or repair.  
• Your equipment's cover has been damaged.  
• Do not incinerate spilled toner or used toner. Toner dust is flammable  
and might ignite when exposed to an open flame.  
• Disposal should take place at an authorized dealer or appropriate col-  
lection site.  
• If you dispose of the used toner containers yourself, dispose of them  
according to local regulations.  
iii  
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R CAUTION:  
• Protect the equipment from dampness or wet weather, such as rain, snow,  
and so on.  
• Unplug the power cord from the wall outlet before you move the equipment.  
While moving the equipment, you should take care that the power cord will  
not be damaged under the equipment.  
• When you disconnect the power plug from the wall outlet, always pull the  
plug (not the cable).  
• Do not allow paper clips, staples, or other small metallic objects to fall in-  
side the equipment.  
• Do not eat or swallow toner.  
• Keep toner (used or unused) and toner cartridge out of reach of children.  
• For environmental reasons, do not dispose of the equipment or expended  
supplies at a household waste collection point. Disposal should take place  
at an authorized dealer or an appropriate collection site.  
• Our products are engineered to meet the highest standards of quality and  
functionality. When purchasing expendable supplies, we recommend using  
only those specified by an authorized dealer.  
• The inside of the machine becomes very hot. Do not touch the parts with a  
label indicating a “hot surface”. Touching a “hot surface” could result in a  
burn injury. (v: means "hot surface".)  
iv  
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ENERGY STAR Program  
As an ENERGY STAR Partner, we have determined  
that this machine model meets the ENERGY STAR  
Guidelines for energy efficiency.  
The ENERGY STAR Guidelines intend to establish an international energy-saving system for  
developing and introducing energy-efficient office equipment to deal with environmental is-  
sues, such as global warming.  
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall  
place the ENERGY STAR logo onto the machine model.  
This product was designed to reduce the environmental impact associated with office equip-  
ment by means of energy-saving features, such as Low-power mode.  
❖ Low-power mode (Energy Saver mode)  
This printer automatically lowers its power consumption 30 minutes after the  
last operation has been completed. To exit Low-power (Energy Saver) mode,  
press any key on the operation panel. For how to configure Energy Saver  
mode, see P.93 “Using the Operation Panel”.  
❖ Specifications  
Energy Saver mode  
Power Consumption  
Default Time  
20 W or less  
30 minutes  
Recovery Time  
45 seconds or less  
-Recycled Paper  
In accordance with the ENERGY STAR Program, we recommend use of recycled  
paper which is environment friendly. Please contact your sales representative  
for recommended paper.  
v
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Manuals for This Printer  
There are five manuals that separately describe the procedures for the installa-  
tion of a printer and for the operation and maintenance of the printer and its op-  
tional equipment.  
To enhance safe and efficient operation of your printer, all users should read and  
follow the instructions contained in the following manuals.  
❖ Setup Guide  
Describes the procedures and provides necessary information about install-  
ing and setting up the printer and its options. This guide is provided as a  
printed manual, and also as a PDF file on the CD-ROM labeled “Printer Driv-  
ers and Utilities”.  
❖ Printer Reference  
Describes the procedures and provides necessary information about using  
the printer and its options. The manual is included as a PDF file on the CD-  
ROM labeled “Printer Drivers and Utilities” (this manual).  
❖ PostScript 3 Operating Instructions Supplement  
Describes the menus and features you can set using the PostScript printer  
driver. The manual is included as a PDF file on the CD-ROM labeled “Printer  
Drivers and Utilities”.  
❖ Network Interface Board Operating Instructions  
Describes the procedures and provides necessary information about setting  
up and using the printer in a network environment. The manual is included  
as a PDF file on the CD-ROM labeled “Printer Drivers and Utilities”.  
❖ UNIX Supplement  
Provides information about setting up and using the printer in a UNIX envi-  
ronment. This manual is included as a PDF file on the CD-ROM labeled  
“Printer Drivers and Utilities”.  
vi  
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How to Read This Manual  
Symbols  
In this manual, the following symbols are used:  
R WARNING:  
This symbol indicates a potentially hazardous situation which, if instructions  
are not followed, could result in death or serious injury.  
R CAUTION:  
This symbol indicates a potentially hazardous situation which, if instructions  
are not followed, may result in minor or moderate injury or damage to property.  
* The statements above are notes for your safety.  
Important  
If this instruction is not followed, paper might be misfed, originals might be  
damaged, or data might be lost. Be sure to read this.  
Preparation  
This symbol indicates the prior knowledge or preparations required before op-  
erating.  
Note  
This symbol indicates precautions for operation, or actions to take after misop-  
eration.  
Limitation  
This symbol indicates numerical limits, functions that cannot be used together,  
or conditions in which a particular function cannot be used.  
Reference  
This symbol indicates a reference.  
[
]
Keys that appear on the machine's panel display.  
Keys and buttons that appear on the computer's display.  
{
}
Keys built into the machine's operation panel.  
Keys on the computer's keyboard.  
vii  
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TABLE OF CONTENTS  
1.Setting Up the Printer Driver and Canceling a Print Job  
PCL 6/5e - Accessing the Printer Properties .......................................... 1  
Windows 95/98/Me - Accessing the Printer Properties................................. 1  
Windows 2000 - Accessing the Printer Properties........................................ 2  
Windows NT 4.0 - Accessing the Printer Properties ..................................... 3  
PostScript - Setting Up for Printing......................................................... 5  
Windows 95/98/Me - Accessing the Printer Properties................................. 5  
Windows 2000 - Accessing the Printer Properties........................................ 6  
Windows NT 4.0 - Accessing the Printer Properties ..................................... 7  
Macintosh - Setting Up for Printing ............................................................... 9  
Canceling a Print Job.............................................................................. 10  
Windows 95/98/Me - Canceling a Print Job ............................................... 10  
Windows 2000 - Canceling a Print Job ...................................................... 10  
Windows NT 4.0 - Canceling a Print Job .................................................... 11  
Macintosh - Canceling a Print Job .............................................................. 12  
2.Uninstalling the Printer Driver and Software  
Uninstalling the PCL 6/5e Printer Driver ............................................... 13  
Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver.................... 13  
Windows 2000 - Uninstalling the PCL 6/5e Printer Driver........................... 13  
Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver........................ 14  
Uninstalling the PostScript Printer Driver............................................. 15  
Windows 95/98/Me - Uninstalling the PostScript Printer Driver .................. 15  
Windows 2000 - Uninstalling the PostScript Printer Driver ......................... 15  
Windows NT 4.0 - Uninstalling the PostScript Printer Driver ...................... 16  
Macintosh - Uninstalling the PostScript Printer Driver ................................ 16  
3.Paper and Other Media  
Paper and Other Media Supported by This Printer .............................. 17  
Paper Types and Sizes............................................................................... 17  
Paper Recommendations............................................................................ 26  
Printable Area ............................................................................................. 30  
Loading Paper and Other Media ............................................................ 31  
Loading Paper in the Paper Tray ................................................................ 31  
Changing the Paper Tray Size.................................................................... 32  
Loading Thick Paper, Envelopes or OHP Transparencies.......................... 34  
Loading Paper in PS420 (Paper Feed Unit)................................................ 35  
Loading Paper in Bypass Tray Type 270.................................................... 36  
Specifying a Custom Paper Size for the Bypass Tray ................................ 38  
viii  
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4.Troubleshooting  
Error & Status Messages on the Operation Panel................................ 41  
Getting Printer Information over the Network.............................................. 48  
Printer Does Not Print............................................................................. 57  
Other Printing Problems......................................................................... 61  
Removing Misfed Paper.......................................................................... 64  
When "Misfeed: A" Appears........................................................................ 64  
When "Misfeed: B" Appears........................................................................ 65  
When "Misfeed: C" Appears........................................................................ 66  
When "Misfeed: D" Appears........................................................................ 67  
When "Remove Misfeed from Mailbox" Appears ........................................ 68  
When "Remove Misfeed From Finisher" Appears....................................... 68  
When "Misfeed: Y" Appears........................................................................ 69  
When "Remove Misfeed from Duplex Unit" Appears .................................. 70  
Adding Staples ........................................................................................ 71  
Removing Jammed Staples.................................................................... 73  
Replacing the Toner Bottle..................................................................... 75  
Replacing the Photoconductor Unit ...................................................... 77  
Cleaning the Paper Feed Roller ............................................................. 80  
Cleaning the Friction Pad ....................................................................... 82  
Cleaning the Pad inside of the Tray....................................................... 83  
Cleaning the Registration Roller............................................................ 84  
5.Sample Print/Locked Print  
Sample Print............................................................................................. 85  
Printing a Sample Print File......................................................................... 85  
Deleting a Sample Print File........................................................................ 86  
Checking the Error Log ............................................................................... 87  
Locked Print............................................................................................. 88  
Printing a Locked Print File ......................................................................... 88  
Deleting a Locked Print File ........................................................................ 90  
Checking the Error Log ............................................................................... 91  
ix  
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6.Using the Operation Panel  
Menu Chart............................................................................................... 93  
Accessing the Main Menu....................................................................... 95  
Making Printer Settings with the Operation Panel ............................... 96  
Sample Print Menu .................................................................................. 97  
Sample Print Parameters............................................................................ 97  
Locked Print Menu .................................................................................. 98  
Locked Print Parameters............................................................................. 98  
Job Control Menu.................................................................................... 99  
Job Control Parameters .............................................................................. 99  
Network Setup Menu............................................................................. 106  
Maintenance Menu ................................................................................ 108  
Maintenance Parameters ......................................................................... 108  
List Print Menu....................................................................................... 110  
List Print Parameters................................................................................. 110  
Language Menu ..................................................................................... 111  
7.Appendix  
Functions That Require Options.......................................................... 113  
Moving and Transporting the Printer .................................................. 114  
Transporting the printer............................................................................. 114  
Moving the Printer Close by...................................................................... 115  
Specifications........................................................................................ 116  
Mainframe ................................................................................................. 116  
Options...................................................................................................... 119  
INDEX...................................................................................................... 124  
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1. Setting Up the Printer Driver  
and Canceling a Print Job  
PCL 6/5e - Accessing the Printer Properties  
Windows 95/98/Me - Accessing the Printer Properties  
There are two methods you can use to open the Printer Properties.  
Changing default printer settings  
To make the printer default settings, first open the Printer Properties from the  
[Printers] window.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Properties].  
The Printer Properties appear.  
D Make any settings you require and click [OK].  
Making printer settings from an application  
To make the printer settings for a specific application, open the Printer Proper-  
ties from that application. The following example describes how to make set-  
tings for the WordPad application that comes with Windows 95/98/Me.  
Note  
❒ The actual procedures you should follow to open the Printer Properties may  
differ depending on the application. For more information about the proce-  
dures, see the documentation that comes with the application you are using.  
❒ When you use some applications, the driver's initial default settings of the ap-  
plications might be applied over the printer driver's settings.  
❒ Any settings you make in the following procedure are valid for the currently  
launched application only.  
A On the [File] menu, click [Print].  
The [Print] dialog box appears.  
B From the [Name:] list, select the printer you want to use, and then click [Prop-  
erties].  
The Printer Properties appear.  
1
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Setting Up the Printer Driver and Canceling a Print Job  
C Make any settings you require and click [OK].  
D Click [OK] to start printing.  
1
Windows 2000 - Accessing the Printer Properties  
Changing default printer settings - Printer Properties  
Limitation  
❒ Changing the printer settings requires Manage Printers permission. Members  
of the Administrators and Power Users groups have Manage Printers permis-  
sion by default. When you set up options, log on using an account that has  
Manage Printers permission.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Properties].  
The Printer Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
Changing default printer settings - Printing Preferences Properties  
Limitation  
❒ Changing the printer settings requires Manage Printers permission. Members  
of the Administrators and Power Users groups have Manage Printers permis-  
sion by default. When you set up options, log on using an account that has  
Manage Printers permission.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Printing Preferences].  
The Printing Preferences Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
2
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PCL 6/5e - Accessing the Printer Properties  
Making printer settings from an application  
To make the printer settings for a specific application, open the Printing Prefer-  
ences Properties from that application. The following example describes how to  
make settings for the WordPad application that comes with Windows 2000.  
1
Note  
❒ The actual procedures you should follow to open the Printing Preferences  
Properties may differ depending on the application. For more information  
about the procedures, see the documentation that comes with the application  
you are using.  
❒ Any settings you make in the following procedure are valid for the currently  
launched application only.  
A On the [File] menu, click [Print].  
The [Print] dialog box appears.  
B Select the printer you want to use in the [Select Printer] box.  
C Make any settings you require and click [Apply] to start printing.  
Windows NT 4.0 - Accessing the Printer Properties  
Changing default printer settings - Printer Properties  
Limitation  
❒ Changing the printer settings requires Full Control access permission. Mem-  
bers of the Administrators, Server Operators, Print Operators, and Power Us-  
ers groups have Full Control permission by default. When you set up options,  
log on under Full Control permission.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default setting you want to change.  
C On the [File] menu, click [Properties].  
The Printer Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
3
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Setting Up the Printer Driver and Canceling a Print Job  
Changing default printer settings – Default Document Properties  
Limitation  
❒ Changing the printer settings requires Full Control access permission. Mem-  
bers of the Administrators, Server Operators, Print Operators, and Power Us-  
ers groups have Full Control permission by default. When you set up options,  
log on under Full Control permission.  
1
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Document Defaults].  
The Default Document Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
Making printer settings from an application  
To make the printer settings for a specific application, open the Document Prop-  
erties from that application. The following example describes how to make set-  
tings for the WordPad application that comes with Windows NT 4.0.  
Note  
❒ The actual procedures you should follow to open the Document Properties  
may differ depending on the application. For more information about the  
procedure, see the documentation that comes with the application you are us-  
ing.  
❒ Any settings you make in the following procedure are valid for the currently  
launched application only.  
A On the [File] menu, click [Print].  
The [Print] dialog box appears.  
B From the [Name:] list, select the printer you want to use, and then click [Prop-  
erties].  
The Document Properties appear.  
C Set desired settings and click [OK].  
D Click [OK] to start printing.  
4
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PostScript - Setting Up for Printing  
PostScript - Setting Up for Printing  
Windows 95/98/Me - Accessing the Printer Properties  
1
There are two methods you can use to open the Printer Properties.  
Changing default printer settings  
To change the default printer settings, first open the Printer Properties from the  
[Printers] window.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Properties].  
The Printer Properties appear.  
D Make any settings you require and click [OK].  
Making printer settings from an application  
To make the printer settings for a specific application, open the Printer Proper-  
ties from that application. The following example describes how to make set-  
tings for the WordPad application that comes with Windows 95/98/Me.  
Note  
❒ The actual procedures you should follow to open the Printer Properties may  
differ depending on the application. For more information about the proce-  
dures, see the documentation that comes with the application you are using.  
❒ When you use some applications, the driver's initial default settings of the ap-  
plications might be applied over the printer driver's settings.  
❒ Any settings you make in the following procedure are valid for the currently  
launched application only.  
A On the [File] menu, click [Print].  
The [Print] dialog box appears.  
B From the [Name:] box, select the printer you want to use, and then click  
[Properties].  
The Printer Properties appear.  
C Make any settings you require and click [OK].  
D Click [OK] to start printing.  
5
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Setting Up the Printer Driver and Canceling a Print Job  
Windows 2000 - Accessing the Printer Properties  
Changing default printer settings - Printer Properties  
1
Limitation  
❒ Changing the printer settings requires Manage Printers permission. Members  
of the Administrators and Power Users groups have Manage Printers permis-  
sion by default. When you set up options, log on using an account that has  
Manage Printers permission.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Properties].  
The Printer Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
Changing default printer settings - Printing Preferences Properties  
Limitation  
❒ Changing the printer settings requires Manage Printers permission. Members  
of the Administrators and Power Users groups have Manage Printers permis-  
sion by default. When you set up options, log on using an account that has  
Manage Printers permission.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Printing Preferences].  
The Printing Preferences Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
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PostScript - Setting Up for Printing  
Making printer settings from an application  
To make the printer settings for a specific application, open the Printing Prefer-  
ences Properties from that application. The following example describes how to  
make settings for the WordPad application that comes with Windows 2000.  
1
Note  
❒ The actual procedures you should follow to open the Printing Preferences  
Properties may differ depending on the application. For more information  
about the procedures, see the documentation that comes with the application  
you are using.  
❒ Any settings you make in the following procedure are valid for the currently  
launched application only.  
A On the [File] menu, click [Print].  
The [Print] dialog box appears.  
B Select the printer you want to use in the [Select Printer] box.  
C Make any settings you require and click [Apply] to start printing.  
Windows NT 4.0 - Accessing the Printer Properties  
Changing default printer settings - Printer Properties  
Limitation  
❒ Changing the printer settings requires Full Control access permission. Mem-  
bers of the Administrators, Server Operators, Print Operators, and Power Us-  
ers groups have Full Control permission by default. When you set up options,  
log on under Full Control permission.  
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Properties].  
The Printer Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
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Setting Up the Printer Driver and Canceling a Print Job  
Changing default printer settings - Default Document Properties  
Limitation  
❒ Changing the printer settings requires Full Control access permission. Mem-  
bers of the Administrators, Server Operators, Print Operators, and Power Us-  
ers groups have Full Control permission by default. When you set up options,  
log on under Full Control permission.  
1
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
B Click the icon of the printer whose default settings you want to change.  
C On the [File] menu, click [Document Defaults].  
The Default Document Properties appear.  
D Make any settings you require and click [OK].  
Note  
❒ Settings you make here are used as the default settings for all applications.  
Making printer settings from an application  
To make the printer settings for a specific application, open the Document Prop-  
erties from that application. The following example describes how to make set-  
tings for the WordPad application that comes with Windows NT 4.0.  
Note  
❒ The actual procedures you should follow to open the Document Properties  
may differ depending on the application. For more information about the  
procedures, see the documentation that comes with the application you are  
using.  
❒ Any settings you make in the following procedure are valid for the currently  
launched application only.  
A On the [File] menu, click [Print].  
The [Print] dialog box appears.  
B From the [Name:] box, select the printer you want to use, and then click  
[Properties].  
The Document Properties appear.  
C Make any settings you require and click [OK].  
D Click [OK] to start printing.  
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PostScript - Setting Up for Printing  
Macintosh - Setting Up for Printing  
Making paper settings from an application  
1
A Open the file you want to print.  
B On the [File] menu, click [Page Setup].  
[AdobePS Page Setup] appears.  
C Confirm that the printer you want to use is shown in the [Format for:] box.  
Note  
❒ If the printer is now shown in the [Format for:] box, use the pop-up menu to  
display a list of available printers.  
Reference  
The actual appearance of the Page Setup depends on the application you  
are using. For more information, see the documentation that comes with  
the Macintosh.  
D From the [Paper:] box, select the paper size.  
E Make any settings you require and click [OK].  
Setting up for printing from an application  
A Open the file you want to print.  
B On the [File] menu, click [Print].  
The Printer Settings appear.  
C Confirm that the printer is selected in the [Printer:] box.  
D Make any settings you require and click [Print].  
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Setting Up the Printer Driver and Canceling a Print Job  
Canceling a Print Job  
Windows 95/98/Me - Canceling a Print Job  
1
A Double-click the printer icon on the taskbar.  
This opens a window that shows all the print jobs that are currently queued  
for printing. Check the current status of the job you want to cancel.  
B Click the name of the job you want to cancel.  
C On the [Document] menu, click [Cancel Printing].  
Note  
❒ You can also open the print job queue window by double-clicking the  
printer icon in the [Printers] window.  
D Press {Job Reset} on the operation panel.  
A message appears on the panel display indicating that the print job is being  
canceled.  
Important  
❒ When the printer is being shared by multiple computers, be careful not to  
accidentally cancel someone else's print job.  
Note  
❒ You cannot stop printing of data that has already been processed internally  
by the printer. Because of this, printing might continue for a few pages af-  
ter you press {Job Reset}.  
❒ A print job that contains a large volume of data might take considerable  
time to stop.  
❒ It takes about several minutes to reset the print job and return to the ready  
condition.  
Windows 2000 - Canceling a Print Job  
A Double-click the printer icon on the taskbar.  
This opens a window that shows all the print jobs that are currently queued  
for printing. Check the current status of the job you want to cancel.  
B Click the name of the job you want to cancel.  
C On the [Document] menu, click [Cancel Printing].  
Note  
❒ You can also open the print job queue window by double-clicking the  
printer icon in the [Printers] window.  
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Canceling a Print Job  
D Press {Job Reset} on the operation panel.  
A message appears on the panel display indicating that the print job is being  
canceled.  
Important  
1
❒ When the printer is being shared by multiple computers, be careful not to  
accidentally cancel someone else's print job.  
Note  
❒ You cannot stop printing of data that has already been processed internally  
by the printer. Because of this, printing might continue for a few pages af-  
ter you press {Job Reset}.  
❒ A print job that contains a large volume of data might take considerable  
time to stop.  
❒ It takes about several minutes to reset the print job and return to the ready  
condition.  
Windows NT 4.0 - Canceling a Print Job  
A Double-click the printer icon on the taskbar.  
This opens a window that shows all the print jobs that are currently queued  
for printing. Check the current status of the job you want to cancel.  
B Click the name of the job you want to cancel.  
C On the [Document] menu, click [Cancel].  
Note  
❒ You can also open the print job queue window by double-clicking the  
printer icon in the [Printers] window.  
D Press {Job Reset} on the operation panel.  
The message appears on the panel display indicating that the print job is be-  
ing canceled.  
Important  
❒ When the printer is being shared by multiple computers, be careful not to  
accidentally cancel someone else's print job.  
Note  
❒ You cannot stop printing of data that has already been processed internally  
by the printer. Because of this, printing might continue for a few pages af-  
ter you press {Job Reset}.  
❒ A print job that contains a large volume of data might take considerable  
time to stop.  
❒ It takes about several minutes to reset the print job and return to the ready  
condition.  
11  
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Setting Up the Printer Driver and Canceling a Print Job  
Macintosh - Canceling a Print Job  
A Double-click the printer icon on the desk top.  
This opens a window that shows all the print jobs that are currently queued  
for printing. Check the current status of the job you want to cancel.  
1
B Click the name of the job you want to cancel.  
C Click the pause icon, and then click the trash icon.  
D Press {Job Reset} on the operation panel.  
The message appears on the panel display indicating that the print job is be-  
ing canceled.  
Important  
❒ When the printer is being shared by multiple computers, be careful not to  
accidentally cancel someone else's print job.  
Note  
❒ You cannot stop printing of data that has already been processed internally  
by the printer. Because of this, printing might continue for a few pages af-  
ter you press {Job Reset}.  
❒ A print job that contains a large volume of data might take considerable  
time to stop.  
❒ It takes about several minutes to reset the print job and return to the ready  
condition.  
12  
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2. Uninstalling the Printer  
Driver and Software  
Uninstalling the PCL 6/5e Printer Driver  
This section describes how to uninstall the PCL printer driver. The actual proce-  
dure may differ depending on the operating system.  
Follow the appropriate procedure below.  
Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver  
A Close all the applications that are currently running.  
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
C Click the icon of the printer you want to remove.  
D On the [File] menu, click [Delete].  
A confirmation dialog box appears.  
E Click [Yes] to uninstall the printer driver.  
Windows 2000 - Uninstalling the PCL 6/5e Printer Driver  
Limitation  
❒ Uninstalling a printer driver requires Manage Printers permission. Members  
of the Administrators and Power Users groups have Manage Printers permis-  
sion by default. When you uninstall a printer driver, log on using an account  
that has Manage Printers permission.  
A Close all the applications that are currently running.  
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
C Click the icon of the printer you want to remove.  
D On the [File] menu, click [Delete].  
A confirmation dialog box appears.  
E Click [Yes] to uninstall the printer driver.  
13  
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Uninstalling the Printer Driver and Software  
Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver  
Limitation  
❒ Uninstalling a printer driver requires Full Control access permission. Mem-  
bers of the Administrators, Server Operators, Print Operators, and Power Us-  
ers groups have Full Control permission by default. When you uninstall a  
printer driver, log on under Full Control permission.  
2
A Close all the applications that are currently running.  
B Click [Start] on the taskbar, point to [Settings], and click [Printers].  
The [Printers] window appears.  
C Click the icon of the printer you want to remove.  
D On the [File] menu, click [Delete].  
A confirmation dialog box appears.  
E Click [Yes] to uninstall the printer driver.  
14  
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Uninstalling the PostScript Printer Driver  
Uninstalling the PostScript Printer Driver  
This section describes how to uninstall the PostScript printer driver. The actual  
procedure may differ depending on the operating system.  
Follow the appropriate procedure below.  
2
Windows 95/98/Me - Uninstalling the PostScript Printer Driver  
A Close all applications that are currently running.  
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
C Click the icon of the printer you want to remove.  
D On the [File] menu, click [Delete].  
A confirmation dialog box appears.  
E Click [Yes] to uninstall the printer driver.  
Windows 2000 - Uninstalling the PostScript Printer Driver  
Limitation  
❒ Uninstalling a printer driver requires Manage Printers permission. Members  
of the Administrators and Power Users groups have Manage Printers permis-  
sion by default. When you uninstall a printer driver, log on using an account  
that has Manage Printers permission.  
A Close all the applications that are currently running.  
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
C Click the icon of the printer you want to remove.  
D On the [File] menu, click [Delete].  
A confirmation dialog box appears.  
E Click [Yes] to uninstall the printer driver.  
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Uninstalling the Printer Driver and Software  
Windows NT 4.0 - Uninstalling the PostScript Printer Driver  
Limitation  
❒ Uninstalling a printer driver requires Full Control access permission. Mem-  
bers of the Administrators, Server Operators, Print Operators, and Power Us-  
ers groups have Full Control permission by default. When you uninstall a  
printer driver, log on under Full Control permission.  
2
A Close all applications that are currently running.  
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].  
The [Printers] window appears.  
C Click the icon of the printer you want to remove.  
D On the [File] menu, click [Delete].  
A confirmation dialog box appears.  
E Click [Yes] to uninstall the printer driver.  
Macintosh - Uninstalling the PostScript Printer Driver  
A Drag the “AdobePS” file inside the [Extensions] folder in [System Folder] to  
[Trash].  
B Drag the PPD file and plug-in file inside the [Printer Descriptions] folder in  
the [Extensions] folder in [System Folder] to [Trash].  
16  
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3. Paper and Other Media  
Paper and Other Media Supported by This  
Printer  
Paper Types and Sizes  
This section describes the type, size, feed direction, and maximum amount of pa-  
per that can be loaded into each paper tray in this printer.  
Important  
❒ If you use damp or curled paper, misfeeds might occur. In such a case, try  
turning over the paper stack in the paper tray. If there is no improvement,  
change to paper with less curl.  
❒ Be sure to set the paper size dial to match the actual paper size loaded in the  
tray. When the actual paper size is not shown on the dial, set the dial to “p”  
and select the paper size using the operation panel.  
❒ For tray 1, 2, 3 and 4, the dial setting overrides settings selected with the op-  
eration panel.  
Note  
❒ The following conventions are used to describe paper feed direction:  
Example on the panel display  
A4 (210 × 297)  
Paper feed direction  
short-edge feed direction  
long-edge feed direction  
A4 (297 × 210)  
❒ It is recommended that you load paper having the size and direction you fre-  
quently use in the tray selected with “Tray Priority”. For more information  
about Tray Priority, see P.99 “Job Control Menu”.  
❒ When loading paper having the same size in more than one tray, it is recom-  
mended that you load paper in the same direction.  
❒ For more information about the meanings of symbols, see the notes at the bot-  
tom of each table.  
Reference  
For more information about loading each type of paper, see P.31 “Loading Pa-  
per and Other Media”.  
17  
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Paper and Other Media  
❖ Input paper sizes and paper feed directions supported by each paper tray (Metric  
version)  
3
A3  
297 × 420  
257 × 364  
210 × 297  
297 × 210  
182 × 257  
257 × 182  
148 × 210  
210 × 148  
105 × 148  
279 × 432  
216 × 356  
216 × 279  
279 × 216  
140 × 216  
184 × 267  
267 × 184  
210 × 330  
216 × 330  
203 × 330  
105 × 241  
114 × 162  
162 × 229  
110 × 220  
98 × 191  
✩
#
✩
✩
#
#
#
X
✩
#
✩
✩
#
#
#
X
X
X
X
❍
X
X
X
X
X
X
X
X
❍
X
X
X
X
X
X
X
X
X
X
X
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
B4 JIS  
A4  
B5 JIS  
A5  
A6  
X
#
✩
✩
✩
✩
#
#
#
#
#
#
#
#
#
#
#
Double Letter  
Legal  
✩
✩
✩
✩
#
#
#
#
#
#
X
Letter  
Half Letter  
Executive  
Folio  
Foolscap  
F/GL  
Com#10 Env  
C6 Env  
X
C5 Env  
X
DL Env  
X
Monarch Env  
X
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Paper and Other Media Supported by This Printer  
Custom Size  
X
X
X
❍*  
3
(PCL 6/PS only)  
8K  
267 × 390  
195 × 267  
267 × 195  
#
#
#
#
#
#
X
X
X
❍
❍
❍
16K  
• ❍ means that the size is supported and should be selected the paper size us-  
ing the operation panel. (The bypass tray and PS420 has no dial on the tray.)  
• ✩ means that the size is supported and indicated on the tray dial. Be sure to  
set the paper size dial to match the actual paper size loaded in the tray.  
• # means that the size is supported but not indicated on the tray dial. You  
should set the tray dial to “p”, and select the paper size using the operation  
panel.  
• ❍* means that the supported size is approximately 90 – 297 mm in width, and  
approximately 148 – 432 mm in length. The supported size may differ de-  
pending on the printer language you use. Use the printer driver to specify the  
custom size. Set the custom size setting with the operation panel.  
• X means that the size is not supported.  
19  
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Paper and Other Media  
❖ Input paper sizes and paper feed directions supported by each paper tray (Inch  
version)  
3
Double Letter  
Legal  
11" × 17"  
✩
✩
✩
✩
X
X
❍
❍
81/2" × 14"  
81/2" × 11"  
11" × 81/2"  
51/2" × 81/2"  
71/4" × 101/2"  
Letter  
✩
✩
#
#
#
✩
✩
#
#
#
X
❍
X
X
X
❍
❍
❍
❍
❍
Half Letter  
Executive  
101/2" × 71/4"  
11.69" × 16.54"  
10.12" × 14.33"  
8.27" × 11.69"  
11.69" × 8.27"  
7.17" × 10.12"  
10.12" × 7.17"  
5.83" × 8.27"  
8.27" × 5.83"  
4.13" × 5.83"  
A3  
✩
#
✩
✩
#
#
#
X
✩
#
✩
✩
#
#
#
X
X
X
X
❍
X
X
X
X
X
X
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
B4 JIS  
A4  
B5 JIS  
A5  
A6  
X
#
#
81/4" × 13"  
Folio  
#
81/2" × 13"  
8" × 13"  
Foolscap  
#
#
X
❍
F/GL  
#
#
#
X
X
❍
❍
41/8" × 91/2"  
4.49" × 6.38"  
6.38" × 9.02"  
4.33" × 8.66"  
Com#10 Env  
X
C6 Env  
C5 Env  
DL Env  
X
X
X
#
#
#
X
X
X
❍
❍
❍
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Paper and Other Media Supported by This Printer  
37/8" × 71/2"  
Monarch Env  
X
X
#
X
X
❍
3
Custom Size  
X
❍*  
(PCL 6/PS only)  
8K  
10.51" × 15.35"  
7.68" × 10.51"  
10.51" × 7.68"  
#
#
#
#
#
#
X
X
X
❍
❍
❍
16K  
• ❍ means that the size is supported and should be selected the paper size us-  
ing the operation panel. (The bypass tray and PS420 has no dial on the tray.)  
• ✩ means that the size is supported and indicated on the tray dial. Be sure to  
set the paper size dial to match the actual paper size loaded in the tray.  
• # means that the size is supported but not indicated on the tray dial. You  
should set the tray dial to “p”, and select the paper size using the operation  
panel.  
• ❍* means that the supported size is approximately 3.54" – 11.69" in width,  
and approximately 5.83" – 17.00" in length. The supported size may differ de-  
pending on the printer language you use. Use the printer driver to specify the  
custom size. Set the custom size setting with the operation panel.  
• X means that the size is not supported.  
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Paper and Other Media  
❖ Output paper sizes and paper feed directions supported by each tray (Metric  
version)  
3
A3  
297 × 420  
257 × 364  
210 × 297  
297 × 210  
182 × 257  
257 × 182  
148 × 210  
210 × 148  
105 × 148  
279 × 432  
216 × 356  
216 × 279  
279 × 216  
140 × 216  
184 × 267  
267 × 184  
210 × 330  
216 × 330  
203 × 330  
105 × 241  
114 ×162  
162 × 229  
110 × 220  
98 × 191  
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
B4 JIS  
A4  
B5 JIS  
A5  
❍
X
❍
X
X
X
X
A6  
X
X
X
X
X
X
Double Letter  
Legal  
❍
❍
❍
❍
X
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
X
❍
❍
❍
❍
X
❍
❍
❍
❍
X
Letter  
Half Letter  
Executive  
X
X
X
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
X
X
X
X
Folio  
X
X
X
Foolscap  
F/GL  
X
X
X
X
X
X
Com#10 Env  
C6 Env  
X
X
X
X
X
X
X
X
X
C5 Env  
X
X
X
X
X
X
DL Env  
X
X
X
X
X
X
Monarch Env  
X
X
X
X
X
X
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Paper and Other Media Supported by This Printer  
Custom Size  
❍*  
X
X
X
X
X
X
3
(PCL 6/PS only)  
8K  
267 × 390  
195 × 267  
267 × 195  
❍
❍
❍
X
X
X
X
X
X
❍
❍
❍
X
X
X
❍
❍
❍
❍
❍
❍
16K  
• ❍ means that the size is supported.  
• ❍* means that the size is supported and depends on the input paper source.  
• X means that the size is not supported.  
23  
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Paper and Other Media  
❖ Output paper sizes and paper feed directions supported by each tray (Inch version)  
3
Double Letter  
Legal  
11" × 17"  
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
81/2" × 14"  
81/2" × 11"  
11" × 81/2"  
51/2" × 81/2"  
71/4" × 101/2"  
Letter  
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
X
❍
❍
X
Half Letter  
Executive  
X
X
X
❍
❍
❍
❍
101/2" × 71/4"  
11.69" × 16.54"  
10.12" × 14.33"  
8.27" × "11.69  
11.69" × 8.27"  
7.17" × 10.12"  
10.12" × 7.17"  
5.83" × 8.27"  
8.27" × 5.83"  
4.13" × 5.83"  
X
X
X
A3  
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
❍
❍
❍
❍
❍
❍
❍
X
B4 JIS  
A4  
B5 JIS  
A5  
❍
X
❍
X
X
X
X
A6  
X
X
X
X
X
X
81/4" × 13"  
Folio  
X
X
❍
X
❍
❍
81/2" × 13"  
Foolscap  
❍
X
X
❍
X
❍
❍
F/GL  
8" × 13"  
❍
❍
X
X
X
X
❍
X
X
❍
❍
41/8" × 91/2"  
4.49" × 6.38"  
6.38" × 9.02"  
4.33" × 8.66"  
Com#10 Env  
X
X
X
C6 Env  
C5 Env  
DL Env  
❍
❍
❍
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
24  
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Paper and Other Media Supported by This Printer  
37/8" × 71/2"  
Monarch Env  
❍
X
X
X
X
X
X
X
X
X
X
X
X
3
Custom Size  
❍*  
(PCL 6/PS only)  
8K  
10.51" × 15.35"  
7.68" × 10.51"  
10.51" × 7.68"  
❍
❍
❍
X
X
X
X
X
X
❍
❍
❍
X
X
X
❍
❍
❍
❍
❍
❍
16K  
• ❍ means that the size is supported.  
• ❍* means that the size is supported and depends on the input paper source.  
• X means that the size is not supported.  
❖ Paper weight and number of sheets to be set  
Supported paper weights Maximum number of  
sheets (plain paper) *1  
60 - 105 g/m2 (16 - 28 lb)  
60 - 157 g/m2 (16 - 42 lb)  
60 - 105 g/m2 (16 - 28 lb)  
60 - 157 g/m2 (16 - 42 lb)  
500 (80 g/m2, 20 lb)  
500 (80 g/m2, 20 lb)  
2,000 (80 g/m2, 20 lb)  
100 (80 g/m2, 20 lb)  
Tray 1, PS440 (option)  
Tray 2  
PS420 (option)  
Bypass Tray Type 270 (option)  
*1  
Confirm that the top of the stack is not higher than the limit mark indicated on the  
side guide of the tray.  
25  
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Paper and Other Media  
Paper Recommendations  
Note the following suggestions when handling or selecting paper used with this  
printer.  
Loading paper  
• Use only the recommended paper types. Print quality cannot be guaranteed  
if other paper types are used.  
• Do not use paper that has already been printed onto by other printers.  
3
• If you load paper into the paper tray, confirm not to stack over the limit mark.  
• If you load paper into Bypass Tray Type 270, confirm that the paper fits under  
the side guide.  
• If you load paper into the paper tray, confirm that print side is facing up.  
• If you load paper into Bypass Tray Type 270, confirm that print side is facing  
down.  
Storing paper  
Paper should always be stored properly. Improperly stored paper might result  
in poor print quality, paper misfeeds, or printer damage.  
Recommendations are as follows:  
• Avoid storing paper in humid areas.  
• Avoid exposing paper to direct sunlight.  
• Store on a flat surface.  
• Keep open reams of paper in the package in which the paper came.  
Types of paper and other media  
❖ Plain Paper  
• If you print on paper heavier than 105 g/m2 (28 lb), use tray 2 or Bypass  
Tray Type 270. The each tray can hold paper up to 157 g/m2 (42 lb) in  
weight.  
• If you load paper heavier than 105 g/m2 (28 lb) into tray 2, switch the lever  
inside of the paper tray to "Non-Standard Paper" mode. ⇒ P.34 “Loading  
Thick Paper, Envelopes or OHP Transparencies”  
• If paper is curled or bent, straighten it before loading.  
• If you print on paper for color, load it into tray 2 and do not stack paper  
over the lower limit mark.  
26  
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Paper and Other Media Supported by This Printer  
❖ OHP Transparencies  
• If you load OHP transparencies into tray 2, switch the lever inside of the  
paper tray to "Non-Standard Paper" mode. ⇒ P.34 “Loading Thick Paper,  
Envelopes or OHP Transparencies”  
• Be careful not to touch the print side of the OHP transparencies or the print  
side can become dirty or damaged, resulting in poor print quality.  
• If you print on an OHP transparency that has a print side, load it face up  
into tray 2 or load it face down into Bypass Tray Type 270.  
• Do not print on OHP transparencies for color.  
❖ Adhesive Labels  
3
• Load only one adhesive label at a time into Bypass Tray Type 270.  
• Use adhesive labels in which the whole side can be printed on.  
• Avoid using adhesive labels having exposed glue.  
• If the print side is coated, the print quality might be reduced, as the toner  
might not fuse well.  
❖ Envelopes  
• When printing on envelopes, use tray 2 or Bypass Tray Type 270.  
• If you load envelopes into tray 2, switch the lever inside of the paper tray  
to “Non-Standard Paper” mode. ⇒ P.34 “Loading Thick Paper, Envelopes or  
OHP Transparencies”  
• You can select the sizes for the envelopes using the operation panel.  
⇒ P.99 “Job Control Parameters”  
• Recommended of envelopes is as follows:  
• Com#10 Env  
• C6 Env  
• C5 Env  
• DL Env  
• Monarch Env  
• Do not stack envelopes over the limit mark.  
• Confirm that print side is facing up when loading into the tray 2.  
• Confirm that print side is facing down when loading into Bypass Tray  
Type 270.  
• Load the envelopes with the flaps aligned to the right side fence. The flaps  
should be securely folded down.  
• Confirm that there is no air in the envelopes before loading.  
• To get better print quality, it is recommended that you set the right, left,  
top, and bottom print margins, to at least 15 mm (0.6") each.  
• Do not print on both sides of envelopes.  
27  
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Paper and Other Media  
• Load only one size and type of envelope at a time.  
• Before loading envelopes, flatten the leading edges (sides being fed into  
the printer) of them by running a pencil or ruler across them.  
• Some kinds of envelopes might cause misfeeds, wrinkles or poor printing.  
• Before loading envelopes, confirm that they are rectangular in shape. See  
the following illustrations.  
1
2
1
2
3
TS3X020E  
TS3X010E  
A Good construction for envelopes  
A Good construction for envelopes  
B Poor construction for envelopes  
B Poor construction for envelopes  
• Avoid using the non-supported envelopes listed on P.28 “Paper not sup-  
ported by this printer”.  
Paper not supported by this printer  
Avoid using the following types of paper that are not supported by this printer:  
• Paper whose weight is heavier or lighter than the limitations. ⇒ P.17 “Paper  
Types and Sizes”  
• Bent, folded, or creased paper  
• Curled or twisted paper  
• Torn paper  
• Wrinkled paper  
• Damp paper  
• Paper stuck together  
• Paper that is dry enough to emit static electricity  
• Paper that has already been printed into, except a preprinted letterhead  
Note  
❒ Ink on paper from an earlier print job, another copier, an ink-jet printer or  
other devices could damage the fusing unit of this printer due to different  
fusing temperatures.  
28  
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Paper and Other Media Supported by This Printer  
• Coated paper  
• Special paper, such as thermal paper, aluminum foil, carbon paper and con-  
ductive paper  
• Heavily textured paper  
• Glued paper  
• OHP transparencies for color printing  
• OHP transparencies for ink-jet printers  
• Label paper on which glue or base paper is exposed  
• Paper with clips or staples  
3
• Paper with tape or ribbons attached  
• Envelopes that are:  
• damp  
• excessively curled or twisted  
• stuck together  
• damaged in any way  
• with stamps attached  
• with windows, holes, perforations, cutouts, or embossing  
• with metal clasps, string ties, or metal folding bars  
• designed to be interlocked  
• with nicked edges or bent corners  
• with rough, wrinkled, or laid finishes  
• with any exposed adhesive, when the flap is in the sealed or closed posi-  
tion  
29  
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Paper and Other Media  
Printable Area  
The following shows the printable area for this printer. Be sure to set the print  
margins correctly.  
(
)
4.2 mm 1/6"  
(
)
4.2 mm 1/6"  
4.2 mm  
(
)
1/6"  
3
1
4.2 mm  
(
)
1/6"  
(
)
(
)
4.2 mm 1/6"  
4.2 mm 1/6"  
A : printable area  
Note  
❒ The printable area may differ depending on paper size, printer language and  
printer driver settings.  
30  
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Loading Paper and Other Media  
Loading Paper and Other Media  
B Align all four sides of the paper  
Loading Paper in the Paper  
Tray  
stack, and load it into the tray.  
This section describes instructions for  
loading paper whose size and feed di-  
rection is already set in the standard  
paper tray and optional PS440. If you  
want to change the paper size or feed  
direction, see P.32 “Changing the Paper  
Tray Size”.  
3
ZAEY030E  
If you want to load paper in PS420,  
see P.35 “Loading Paper in PS420 (Pa-  
per Feed Unit)”. If you want to load pa-  
per in Bypass Tray Type 270, see P.36  
“Loading Paper in Bypass Tray Type  
270”.  
Important  
❒ Do not stack paper over the lim-  
it mark.  
❒ When you set thick paper in  
tray 2, do not stack paper above  
the lower limit mark (A) of tray  
2.  
Important  
❒ Confirm that the setting of the pa-  
per size dial matches the paper size  
and feed direction of the paper in  
the tray. If it does not, misfeeds or  
unexpected printing results might  
occur.  
Reference  
For more information about the  
size and feed direction of paper  
that can be loaded in the tray, see  
P.17 “Paper Types and Sizes”.  
ZAEY052E  
Note  
A Slide the paper tray out until it  
stops.  
❒ To avoid paper multi-feeds,  
shuffle sheets before setting  
them in the tray.  
❒ Load paper face up into the  
tray.  
C Slide the tray into the printer un-  
til it stops.  
ZAEY012E  
31  
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Paper and Other Media  
C Slide the side paper guide wide  
open (B) by pressing the release  
lever of the side guide (A).  
Changing the Paper Tray Size  
Reference  
For more information about the  
size and feed direction of paper  
that can be set in the tray, see P.17  
“Paper Types and Sizes”.  
A Slide the paper tray out until it  
stops.  
3
D Slide the rear guide widely by  
pushing the releasing lever of the  
rear guide.  
ZAEY012E  
B Set the paper guide lock to the  
“unlocked” position.  
ZAEY034E  
E Align all four sides of the paper  
stack, and load it into the tray.  
ZAEY013E  
Important  
❒ Confirm that the lever of the  
side guide is released before  
sliding this guide or it can be  
damaged.  
ZAEY030E  
32  
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Loading Paper and Other Media  
Important  
❒ Do not stack paper over the lim-  
it mark.  
G Set the paper guide lock to the  
“locked” position.  
❒ When you set thick paper in tray  
2, do not stack paper above the  
lower limit mark (A) of tray 2.  
3
ZAEY032E  
H Align the rear guide for the load-  
ed paper size slightly by pushing  
the releasing lever of the rear  
guide.  
ZAEY052E  
Note  
❒ To avoid paper multi-feeds,  
shuffle sheets before setting  
them in the tray.  
❒ Load paper face up into the  
tray.  
F Align the side guide for the load-  
ed paper size (B) by opening the  
release lever of the side guide  
(A).  
ZAEY033E  
I Adjust the paper size dial to  
match the size and feed direction  
of paper in the paper tray.  
ZAEY031E  
ZAEY050E  
33  
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Paper and Other Media  
Important  
A Change the lever on the paper  
size dial of the tray 2 (A) to "Non-  
Standard Paper” mode.  
❒ Confirm that the setting of the  
paper size dial matches the pa-  
per size and feed direction of  
the paper in the tray. If is does  
not, misfeeds or unexpected  
printing results might occur.  
A yellow line appears under the  
paper size indicated on the front of  
the paper tray (B).  
❒ When the actual paper size is  
not shown on the dial, set the  
dial to "p" and select the paper  
size using the operation panel.  
For more information about set-  
ting up the paper size, see P.17  
“Paper Types and Sizes”.  
3
J Slide the tray into the printer un-  
ZAEH260E  
til it stops.  
Note  
❒ Return the lever to the left side,  
after you have finished printing  
on thick paper, envelopes or  
OHP transparencies.  
Loading Thick Paper,  
Envelopes or OHP  
Transparencies  
Limitation  
You can load thick paper, envelopes  
or OHP transparencies into the tray 2.  
❒ If “Non-Standard Paper” mode  
is selected, the following func-  
tions are not available with tray  
2:  
When thick paper or OHP transpar-  
encies are loaded, switch the lever in-  
side of the paper tray.  
• Duplex print  
Reference  
• Auto paper select  
• Limitless paper feed  
• Sample print  
For more information about load-  
ing paper, see P.17 “Paper and Oth-  
er Media”.  
• Locked print  
Important  
• Output from the finisher  
❒ When you set thick paper in tray 2,  
do not stack paper above the lower  
limit mark (A) of tray 2.  
(sort, shift sort, staple)  
ZAEY052E  
34  
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Loading Paper and Other Media  
Important  
Loading Paper in PS420  
(Paper Feed Unit)  
❒ Align the paper so that the left  
stack is flush with the left side,  
and the right stack is flush with  
the right side.  
This section describes instructions to  
load paper in the optional paper feed  
unit PS420. You can load A4 long-edge  
feed (Metric version) or 81/2" × 11"  
long-edge feed (Inch version) size into  
PS420.  
❒ Do not stack paper over the lim-  
it mark.  
❒ Confirm that the end fence (A)  
locks completely after loading  
the right stack.  
Note  
3
❒ If you want to change the paper  
size, contact your sales or ser-  
vice representative.  
❒ Load paper of the same size in the  
right and left sides of the paper  
feed unit.  
Note  
A Slide the paper tray out until it  
❒ To avoid paper multi-feeds,  
shuffle sheets before setting  
them in the tray.  
stops.  
❒ Load the paper face up into the  
tray.  
C Slide the tray into the printer un-  
til it stops.  
ZAEY200E  
B Load the paper completely into  
the tray.  
ZAEY201E  
35  
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Paper and Other Media  
B Lift the paper guide lever (A).  
Loading Paper in Bypass Tray  
Type 270  
Note  
❒ Paper sizes supported by the by-  
pass tray are approximately 90 -  
297 mm (Metric version) or 3.54" -  
11.69" (Inch version) in width, and  
approximately 148 - 432 mm (Met-  
ric version) or 5.83" - 17.00" (Inch  
version) in length. Specify a cus-  
tom size with the printer driver or  
the operation panel. For more in-  
formation about using the opera-  
tion panel, see P.38 “Specifying a  
Custom Paper Size for the Bypass  
Tray”.  
ZAEY210E  
3
Important  
❒ If the paper guides do not  
match the paper size, skew im-  
ages or paper misfeeds might  
occur.  
Note  
❒ Swing out the extender (B) to  
support paper sizes longer than  
A4 short-edge feed (Metric ver-  
sion) or 81/2" × 11" short-edge  
feed (Inch version).  
Limitation  
❒ The following functions are not  
available with the bypass tray:  
• Duplex print  
• Auto paper select  
• Limitless paper feed  
• Sample print  
C Load the paper and adjust the pa-  
per guides to the sides of the pa-  
per.  
• Locked print  
• Output from the finisher (sort,  
shift sort, staple)  
A Open the bypass tray.  
ZAEY220E  
Important  
❒ Confirm the print side of OHP  
transparencies. Some OHP  
transparencies can be printed  
on only one side.  
ZAEY040E  
36  
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Loading Paper and Other Media  
Note  
Reference  
❒ Do not stack paper over the lim-  
it mark. If you do, skew images  
or paper misfeeds might occur.  
For more information about  
configuring the bypass tray  
with the printer driver, see the  
printer driver Help.  
❒ When you set custom size or  
thick paper on the bypass tray,  
do not stack paper above the  
lower limit mark of the bypass  
tray.  
For more information about  
configuring custom paper, see  
P.38 “Specifying a Custom Paper  
Size for the Bypass Tray”.  
❒ To avoid paper multi-feeds,  
shuffle sheets before setting  
them in the tray.  
A Press {Menu}.  
3
The following message appears  
on the panel display.  
❒ Load the paper face down into  
the tray.  
Main Menu:  
Sample Print  
D Push down the paper guide lever.  
B Press {T} or {U} until the fol-  
lowing message appears.  
Main Menu:  
Job Control  
C Press {Enter #}.  
The following message appears  
on the panel display.  
ZAEY250E  
Job Control:  
Paper I nput  
Note  
❒ If the paper guide lever is not  
pushed down, paper misfeeds  
might occur.  
D Press {Enter #}.  
The following message appears  
on the panel display.  
E Configure the tray for the loaded  
paper size and paper feed direc-  
tion.  
Paper I nput:  
Tray Priority  
Important  
❒ The paper size selected with the  
printer driver overrides the one  
selected here.  
E Press {T} or {U} until the fol-  
lowing message appears.  
Paper I nput:  
Bypass Size  
37  
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Paper and Other Media  
F Press {Enter #}.  
Specifying a Custom Paper  
Size for the Bypass Tray  
The following message appears  
on the panel display.  
Bypass Size:  
Standard Size  
Important  
❒ The paper size selected with the  
printer driver overrides the one se-  
lected here.  
G Press {Enter #}.  
The currently selected paper  
size appears on the panel dis-  
play.  
❒ When you set custom size or thick  
paper in the bypass tray, do not  
stack paper above the lower limit  
mark of the bypass tray.  
3
Standard Size:  
*1 1 x 8 1 /2  
A Press {Menu}.  
The following message appears on  
the panel display.  
Note  
❒ An asterisk (“*”) prefixes the  
currently selected item.  
Main Menu:  
Sample Print  
H Press {T} or {U} to select the  
standard size.  
B Press {T} or {U} until the follow-  
I Press {Enter #}.  
ing message appears.  
The following message appears  
on the panel display.  
Main Menu:  
Job Control  
Standard Size:  
*8 x 1 3  
C Press {Enter #}.  
J After the panel display chang-  
The following message appears on  
the panel display.  
es, press {Menu}.  
The panel display returns to the  
ready condition as follows:  
Job Control:  
Paper I nput  
Ready  
D Press {Enter #}.  
The following message appears on  
the panel display.  
Paper I nput:  
Tray Priority  
E Press {T} or {U} until the follow-  
ing message appears.  
Paper I nput:  
Bypass Size  
38  
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Loading Paper and Other Media  
Note  
F Press {Enter #}.  
❒ You can change the size unit us-  
ing the operation panel, see P.99  
“Job Control Menu”.  
The following message appears on  
the panel display.  
❒ The vertical size and horizontal  
Bypass Size:  
Standard Size  
size are described as follows.  
G Press {Enter #}.  
1
Standard Size:  
*1 1 x 8 1 /2  
3
2
H Press {T} or {U} until the follow-  
ing message appears.  
Standard Size:  
Custom Size  
ZAEY221E  
1. Horizontal size  
I Press {Enter #}.  
2. Vertical size  
The following message appears on  
the panel display.  
L Press {U} or {T} to set the vertical  
value.  
M Press {Enter #}.  
Bypass Size:  
Standard Size  
The following message appears on  
the panel display.  
J Press {T} or {U} until the follow-  
ing message appears.  
Custom Size:  
Horiz. 1 1 .00 '  
Bypass Size:  
Custom Size  
N Press {U} or {T} to set the hori-  
zontal value.  
K Press {Enter #}.  
O Press {Enter #}.  
The following message appears on  
the panel display.  
P After the panel display changes,  
press {Menu}.  
Custom Size:  
Vert.. 8.00 “  
The panel display returns to the  
ready condition as follows:  
Ready  
39  
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Paper and Other Media  
3
40  
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4. Troubleshooting  
Error & Status Messages on the Operation  
Panel  
Messages  
Description  
Comments  
Add Staples  
The stapler is empty.  
Replace the staple refill with a  
new one. ⇒ P.71 “Adding Sta-  
ples”  
Add Toner  
The printer is out of toner.  
Install a new toner bottle. ⇒  
P.75 “Replacing the Toner Bot-  
tle”  
Call Service  
There is a malfunction in the  
printer.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
Power Off On  
Call Service  
SC_XXX  
The Service Code Number  
identifies the failure.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
Close Bridge  
Unit Cover  
The cover of Bridge Unit Type Close the cover of Bridge Unit  
320 is open.  
Type 320.  
Close  
The cover of the finisher is  
open.  
Close the cover of the finisher.  
Finisher Cover  
Close  
The front cover is open.  
Close the front cover of the  
printer.  
Front Cover  
Close  
The cover of CS370 (mailbox) Close the cover of CS370  
is open. (mailbox) cover.  
Mailbox Cover  
Close Right  
Cover  
The right cover of the printer Close the right cover of the  
is open.  
printer.  
Close R-Cover at  
Paper Tray  
Lower right cover 1 or 2 is  
open.  
Close lower right cover 1 or 2.  
Close Upper  
Right Cover  
The upper right cover is open. Close the upper right cover.  
Cls. Interchange  
Unit Cover  
The interchange unit cover is Close the interchange unit  
open.  
cover.  
Energy Saver 1  
In Energy Saver 1 mode.  
Press an operation panel key  
or send a job from the comput-  
er to wake the printer up.  
41  
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Troubleshooting  
Messages  
Description  
Comments  
Energy Saver 2  
In Energy Saver 2 mode.  
Press an operation panel key  
or send a job from the comput-  
er to wake the printer up.  
Error 1  
Error 2  
Error 3  
Error 5  
Error 6  
Error 7  
Error 15  
An error with the optional  
RAM has occurred.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
An error with the parallel in- Turn the printer power off and  
terface board has occurred.  
on. If the message appears  
again, contact your sales or  
service representative.  
An error with the NV-RAM  
has occurred.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
4
An error with the HDD has oc- Install the HDD again. If the  
curred.  
message appears again, con-  
tact your sales or service rep-  
resentative.  
An error with the Resident  
font ROM has occurred.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
An error with the ASIC has oc- Turn the printer power off and  
curred.  
on. If the message appears  
again, contact your sales or  
service representative.  
An error with the Clock Gen- Turn the printer power off and  
erator has occurred.  
on. If the message appears  
again, contact your sales or  
service representative.  
Error 30711  
Error 30721  
Error 30722  
Error 30723  
AD380(duplex unit) cannot be Use another tray to print. Con-  
used.  
tact your sales or service rep-  
resentative.  
PS420 (paper feed unit) cannot Use another tray to print. Con-  
be used.  
tact your sales or service rep-  
resentative.  
Tray 1 cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
Tray 2 cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
42  
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Error & Status Messages on the Operation Panel  
Messages  
Description  
Comments  
Error 30724  
Tray 3 cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
Error 30725  
Error 30740  
Error 30744  
Error 40711  
Error 40721  
Error 40722  
Error 40723  
Error 40724  
Error 40725  
Error 40740  
Error 40744  
Tray 4 cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
The staple tray of the finisher Use another tray to print. Con-  
cannot be used.  
tact your sales or service rep-  
resentative.  
The finisher cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
AD380(duplex unit) cannot be Press {Job Reset}. Contact  
used.  
4
your sales or service represen-  
tative.  
PS420 (paper feed unit) cannot Press {Job Reset}. Contact  
be used.  
your sales or service represen-  
tative.  
Tray 1 cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Tray 2 cannot be used.  
Tray 3 cannot be used.  
Tray 4 cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
The staple tray of the finisher Press {Job Reset}. Contact  
cannot be used.  
your sales or service represen-  
tative.  
The finisher cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Form Feed...  
Doing form feed.  
Wait for a while.  
Invalid Password  
The entered password with  
Enter the correct password  
the operation panel is not cor- with the operation panel.  
rect.  
43  
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Troubleshooting  
Messages  
Description  
Comments  
Load Bypass  
xx  
The bypass tray is out of pa-  
per.  
Load paper of the indicated  
paper size into the bypass  
tray.  
xx : Paper Size  
The paper size specified with A Press {Form Feed}.  
the printer driver differs from  
the paper size specified with  
the operation panel.  
If there is paper in the bypass  
tray, the printer starts print-  
ing.  
If there is no paper in the by-  
pass tray, the following mes-  
sage appears on the panel  
display. In this case, go to next  
step.  
Form Feed  
Tray 1  
4
B Press {T} or {U} to select  
the paper tray and then press  
{Enter #}.  
The printer starts printing.  
Load Tray #  
xx  
There is no paper in the indi- Load paper of the indicated  
cated tray.  
paper size into the indicated  
paper tray.  
# : Tray Number  
xx : Paper Size  
Load ***  
XX  
There is no paper size of the  
indicated paper type.  
Load paper of the indicated  
paper size and paper type into  
the tray.  
***: Paper Type (plain, special,  
recycled)  
XX: Paper Size  
Lock Tray  
Tray #  
The indicated tray is not  
locked.  
Lock the indicated tray with  
the operation panel. ⇒ P.99  
“Job Control Menu”  
# : Tray Number  
Low On Toner  
The toner bottle is almost  
empty.  
Prepare a new toner bottle. If  
the image density is too light,  
replace the old toner bottle  
with a new one. ⇒ P.75 “Re-  
placing the Toner Bottle”  
Misfeed:{location}  
Open Front Cover  
There is a misfeed in the print- Remove the misfed paper  
er.  
from {location}. ⇒ P.64 “Re-  
moving Misfed Paper”  
44  
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Error & Status Messages on the Operation Panel  
Messages  
Description  
Comments  
No Files Exist  
There is no sample print file  
on the printer hard disk.  
To confirm whether the sam-  
ple print file was sent to the  
printer correctly, see P.85  
“Sample Print”.  
There is no locked print file on To confirm whether the locked  
the printer hard disk.  
print file was sent to the print-  
er correctly, see P.88 “Locked  
Print”.  
Offline  
Printer is offline. The printer  
If you want to put the printer  
cannot accept or print out da- online, press {On Line}.  
ta.  
Paper Setting  
Error  
The tray specified when send- Set the tray correctly.  
ing locked print data to the  
printer is not set.  
4
Power Off On  
14FF  
An error with the NV-RAM  
has occurred.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
Printing...  
Printing after second the set  
with the sort function.  
Wait for a while.  
Processing...  
Print data is being processed. Wait for a while.  
Processing...  
Please Wait  
You have tried to print a sam- Wait until the printer returns  
ple print or locked print data to the ready condition.  
while the data is being written  
to the printer hard disk.  
Ready  
The printer is ready for print-  
ing.  
—
Release  
The indicated tray is locked.  
Unlock the indicated tray with  
the operation panel. ⇒ P.99  
“Job Control Menu”  
Tray Locking  
Remove Misfeed  
from Duplex Unit  
There is a misfeed in AD380  
(duplex unit).  
Remove the misfed paper  
from AD380 (duplex unit). ⇒  
P.64 “Removing Misfed Paper”  
Remove Misfeed  
from Finisher  
There is a misfeed in the fin-  
isher.  
Remove the misfed paper  
from the finisher. ⇒ P.64 “Re-  
moving Misfed Paper”  
Remove Misfeed  
from Mailbox  
There is a misfeed in CS370  
(mailbox).  
Remove the misfed paper  
from CS370 (mailbox). ⇒ P.64  
“Removing Misfed Paper”  
Remove Paper  
From All Trays  
All output trays are full.  
The finisher tray is full.  
Remove paper from output  
trays.  
Remove Paper  
Finisher Tray  
Remove paper from the finish-  
er tray.  
45  
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Troubleshooting  
Messages  
Description  
Comments  
Remove Paper  
There is still paper in AD380  
(duplex unit).  
Remove paper from AD380  
(duplex unit).  
from Duplex Unit  
Remove Paper  
There is paper in the stack unit Remove paper from the stack  
of the finisher.  
unit of the finisher.  
from Staple Tray  
Important  
❒ Remove the paperfrom the  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Remove Paper  
Mailbox Tray #  
The CS370 (mailbox) tray # is Remove paper from the CS370  
full.  
(mailbox) tray.  
# : Tray Number  
4
Important  
❒ Remove the paper from  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Remove Paper  
Shift Tray  
The shift tray of the finisher is Remove paper from the finish-  
full.  
er tray.  
Important  
❒ Remove the paperfrom the  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Remove Paper  
Standard Tray  
The standard output tray is  
full.  
Remove paper from the out-  
put tray.  
Important  
❒ Remove the paper from  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Replace  
It is time to replace parts in-  
cluded in Maintenance Kit  
Type 270.  
Replace Maintenance Kit Type  
270. For more information  
about how to replace the kit,  
see the “Maintenance Kit Type  
270 Replacement Guide” that  
comes with the kit. After re-  
placing the kit, clean the regis-  
tration rollers. ⇒ P.84  
Maintenance Kit  
“Cleaning the Registration Roll-  
er”  
46  
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Error & Status Messages on the Operation Panel  
Messages  
Description  
Comments  
Replace  
PCU  
It is time to replace Photo Con- Replace Photo Conductor Unit  
ductor Unit Type 320.  
Type 320. ⇒ P.77 “Replacing  
the Photoconductor Unit”  
Reset Duplex  
Unit Correctly  
AD380 (duplex unit) is not set Set AD380 (duplex unit) cor-  
correctly. rectly.  
Reset Fusing  
There is no fusing unit, or the Install the fusing unit proper-  
fusing unit is not installed  
properly.  
ly. For more information  
about the fusing unit, see the  
"Maintenance Kit Type 270  
Replacement Guide" that  
comes with the kit.  
Unit Correctly  
Reset PCU  
Correctly  
There is no Photo Conductor Install Photo Conductor Unit  
Unit Type 320, or Photo Con- Type 320 again. For more in-  
ductor Unit Type 320 is not in- formation about Photo Con-  
4
stalled properly.  
ductor Unit Type 320, see the  
"Photo Conductor Unit Type  
320 Replacement Guide" that  
comes with the photoconduc-  
tor unit.  
Resetting Job...  
Resetting print job.  
Wait for a while.  
Reset Tray#  
Correctly  
There is no paper tray, or the Set the tray correctly.  
indicated tray is not set cor-  
rectly.  
# : Tray Number  
Note  
❒ This message appears only  
for the default tray. ⇒ P.99  
“Job Control Parameters”  
Setting Changed  
Cannot Print  
The paper feed unit setting has Configure the paper feed unit  
been changed, and the sample correctly, and try again.  
print failed.  
Waiting...  
Printer is waiting for the next Wait for a while.  
data to print.  
Warming Up...  
The printer is now preparing Wait until the printer is  
for printing.  
warmed up.  
Note  
❒ If you cannot solve the problem by taking above actions, turn the power off  
and then back on again. If this does not clear the error message, write down  
the error number and the message, and contact your sales or service represen-  
tative.  
47  
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Troubleshooting  
Getting Printer Information over the Network  
Printer current status  
You can check the printer's current status using telnet.  
❖ UNIX  
Use the lpq command or stat parameter of rsh, rcp, or ftp.  
❖ telnet  
Use status command.  
Reference  
For more information, see “Remote Maintenance by telnet” in the Operat-  
ing Instructions for the Network Interface Board included as a PDF file on  
the CD-ROM.  
4
Messages  
Description  
Comments  
Add Staples  
The stapler is empty.  
Replace the staple refill with a  
new one. ⇒ P.71 “Adding Sta-  
ples”  
Add Toner  
The printer is out of toner.  
Install a new toner bottle. ⇒  
P.75 “Replacing the Toner Bot-  
tle”  
Call Service Power Off On  
There is a malfunction in the  
printer.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
Call Service SC_XXX  
The Service Code Number  
identifies the failure.  
Turn the printer power off and  
on. If the message appears  
again, contact your sales or  
service representative.  
Close Bridge Unit Cover  
Close Finisher Cover  
Close Front Cover  
The cover of Bridge Unit Type Close the cover of Bridge Unit  
320 is open.  
Type 320.  
The cover of the finisher is  
open.  
Close the cover of the finisher.  
The front cover is open.  
Close the front cover of the  
printer.  
Close Mailbox Cover  
Close Right Cover  
The cover of CS370 (mailbox) Close the cover of CS370  
is open. (mailbox) cover.  
The right cover of the printer Close the right cover of the  
is open.  
printer.  
Close R-Cover at Paper Tray Lower right cover 1 or 2 is  
open.  
Close lower right cover 1 or 2.  
Close Upper Right Cover  
The upper right cover is open. Close the upper right cover.  
48  
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Error & Status Messages on the Operation Panel  
Messages  
Description  
Comments  
Cls. Interchange Unit Cover  
The interchange unit cover is Close the interchange unit  
open.  
cover.  
Energy Saver 1  
Energy Saver 2  
Error 30711  
Error 30721  
Error 30722  
Error 30723  
Error 30724  
Error 30725  
Error 30740  
Error 30744  
Error 40711  
Error 40721  
Error 40722  
Error 40723  
In Energy Saver 1 mode.  
Press an operation panel key  
or send a job from the comput-  
er to wake the printer up.  
In Energy Saver 2 mode.  
Press an operation panel key  
or send a job from the comput-  
er to wake the printer up.  
AD380(duplex unit) cannot be Use another tray to print. Con-  
used.  
tact your sales or service rep-  
resentative.  
PS420 (paper feed unit) cannot Use another tray to print. Con-  
be used.  
tact your sales or service rep-  
resentative.  
4
Tray 1 cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
Tray 2 cannot be used.  
Tray 3 cannot be used.  
Tray 4 cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
The staple tray of the finisher Use another tray to print. Con-  
cannot be used.  
tact your sales or service rep-  
resentative.  
The finisher cannot be used.  
Use another tray to print. Con-  
tact your sales or service rep-  
resentative.  
AD380(duplex unit) cannot be Press {Job Reset}. Contact  
used.  
your sales or service represen-  
tative.  
PS420 (paper feed unit) cannot Press {Job Reset}. Contact  
be used.  
your sales or service represen-  
tative.  
Tray 1 cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Tray 2 cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
49  
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Troubleshooting  
Messages  
Description  
Comments  
Error 40724  
Tray 3 cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Error 40725  
Error 40740  
Error 40744  
Tray 4 cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
The staple tray of the finisher Press {Job Reset}. Contact  
cannot be used.  
your sales or service represen-  
tative.  
The finisher cannot be used.  
Press {Job Reset}. Contact  
your sales or service represen-  
tative.  
Form Feed...  
Doing form feed.  
Wait for a while.  
4
Load Bypass xx  
The bypass tray is out of pa-  
per.  
Load paper of the indicated  
paper size into the bypass  
tray.  
xx : Paper Size  
The paper size specified with A Press {Form Feed}.  
the printer driver differs from  
the paper size specified with  
the operation panel.  
If there is paper in the bypass  
tray, the printer starts print-  
ing.  
If there is no paper in the by-  
pass tray, the following mes-  
sage appears on the panel  
display. In this case, go to next  
step.  
Form Feed  
Tray 1  
B Press {T} or {U} to select  
the paper tray and then press  
{Enter #}.  
The printer starts printing.  
Load Tray # xx  
Load *** xx  
There is no paper in the indi- Load paper of the indicated  
cated tray.  
paper size into the indicated  
paper tray.  
# : Tray Number  
xx : Paper Size  
There is no paper size of the  
indicated paper type.  
Load paper of the indicated  
paper size and paper type into  
the tray.  
***: Paper Type (plain, special,  
recycled)  
XX: Paper Size  
50  
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Error & Status Messages on the Operation Panel  
Messages  
Description  
Comments  
Low On Toner  
The toner bottle is almost  
empty.  
Prepare a new toner bottle. If  
the image density is too light,  
replace the old toner bottle  
with a new one. ⇒ P.75 “Re-  
placing the Toner Bottle”  
Misfeed:{location} Open  
Front Cover  
There is a misfeed in the print- Remove the misfed paper  
er.  
from {location}. ⇒ P.64 “Re-  
moving Misfed Paper”  
No Files Exist  
There is no sample print file  
on the printer hard disk.  
To confirm whether the sam-  
ple print file was sent to the  
printer correctly, see P.85  
“Sample Print”.  
There is no locked print file on To confirm whether the locked  
the printer hard disk.  
print file was sent to the print-  
er correctly, seeP.88 “Locked  
Print”.  
4
Offline  
Printer is offline. The printer  
cannot accept or print out da- online, press {On Line}.  
If you want to put the printer  
ta.  
Printing...  
Printing after second the set  
with the sort function.  
Wait for a while.  
Processing...  
Print data is being processed. Wait for a while.  
Processing... Please Wait  
You have tried to print a sam- Wait until the printer returns  
ple print or locked print data to the ready condition.  
while the data is being written  
to the printer hard disk.  
Ready  
The printer is ready for print-  
ing.  
Remove Misfeed from Du-  
plex Unit  
There is a misfeed in AD380  
(duplex unit).  
Remove the misfed paper  
from AD380 (duplex unit). ⇒  
P.64 “Removing Misfed Paper”  
Remove Misfeed From Fin-  
isher  
There is a misfeed in the fin-  
isher.  
Remove the misfed paper  
from the finisher. ⇒ P.64 “Re-  
moving Misfed Paper”  
Remove Misfeed from Mail- There is a misfeed in CS370  
Remove the misfed paper  
from CS370 (mailbox). ⇒ P.64  
“Removing Misfed Paper”  
box  
(mailbox).  
Remove Paper From All  
Trays  
All output trays are full.  
Remove paper from output  
trays.  
Remove Paper Finisher Tray The finisher tray is full.  
Remove paper from the finish-  
er tray.  
Remove Paper from Duplex  
Unit  
There is still paper in AD380  
(duplex unit).  
Remove paper from AD380  
(duplex unit).  
51  
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Troubleshooting  
Messages  
Description  
Comments  
Remove Paper from Staple  
Tray  
There is paper in the stack unit Remove paper from the stack  
of the finisher.  
unit of the finisher.  
Important  
❒ Remove the paperfrom the  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Remove Paper Mailbox Tray The CS370 (mailbox) tray # is Remove paper from the CS370  
#
full.  
(mailbox) tray.  
# : Tray Number  
Important  
❒ Remove the paper from  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
4
Remove Paper Shift Tray  
The shift tray of the finisher is Remove paper from the finish-  
full. er tray.  
Important  
❒ Remove the paperfrom the  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Remove Paper Standard Tray The standard output tray is  
full.  
Remove paper from the out-  
put tray.  
Important  
❒ Remove the paper from  
output tray before it be-  
comes full. If you leave pa-  
per in the output tray, it  
can cause a paper misfeed.  
Replace Maintenance Kit  
It is time to replace parts in-  
cluded in Maintenance Kit  
Type 270.  
Replace Maintenance Kit Type  
270. For more information  
about how to replace the kit,  
see the “Maintenance Kit Type  
270 Replacement Guide” that  
comes with the kit. After re-  
placing the kit, clean the regis-  
tration rollers. ⇒ P.84  
“Cleaning the Registration Roll-  
er”  
Replace PCU  
It is time to replace Photo Con- Replace Photo Conductor Unit  
ductor Unit Type 320.  
Type 320. ⇒ P.77 “Replacing  
the Photoconductor Unit”  
52  
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Error & Status Messages on the Operation Panel  
Messages  
Description  
Comments  
Reset Duplex Unit Correctly AD380 (duplex unit) is not set Set AD380 (duplex unit) cor-  
correctly. rectly.  
Reset Fusing Unit Correctly  
There is no fusing unit, or the Install the fusing unit proper-  
fusing unit is not installed  
properly.  
ly. For more information  
about the fusing unit, see the  
"Maintenance Kit Type 270  
Replacement Guide" that  
comes with the kit.  
Reset PCU Correctly  
There is no Photo Conductor  
Install Photo Conductor Unit  
Unit Type 320, or Photo Con- Type 320 again. For more in-  
ductor Unit Type 320 is not in- formation about Photo Con-  
stalled properly.  
ductor Unit Type 320, see the  
"Photo Conductor Unit Type  
320 Replacement Guide" that  
comes with the photoconduc-  
tor unit.  
4
Resetting Job...  
Resetting print job.  
Wait for while.  
Reset Tray# Correctly  
There is no paper tray, or the Set the tray correctly.  
indicated tray is not set cor-  
rectly.  
# : Tray Number  
Note  
❒ This message appears only  
for the default tray. ⇒ P.99  
“Job Control Parameters”  
Waiting...  
Printer is waiting for the next Wait for a while.  
data to print.  
Warming Up...  
The printer is now preparing Wait until the printer is  
for printing.  
warmed up.  
53  
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Troubleshooting  
Printer configuration  
You can check the printer's current status using telnet.  
❖ UNIX  
Use the info parameter of rsh, rcp, or ftp.  
❖ telnet  
Use the info command.  
Note  
❒ “*” (asterisk) prefixes the current setting.  
❒ Items marked by *1 - *5 are explained in the following tables.  
Item  
Description  
4
Input Tray  
No. ID number of the paper tray  
Name of the paper tray*1  
Paper size loaded in the paper tray*2  
Current status of the paper tray*3  
Name  
Page Size  
Status  
Output Tray  
No. ID number of the output tray  
Name of the output tray (Fixed to “Standard”)*4  
Name  
Current status of the output tray (Fixed to “Normal”)*5  
Status  
Emulation  
No. ID number of the emulation used by the printer  
Name Name of the emulation used in the printer  
Version Version of the emulation  
Program  
No. ID number of the program  
Name Name of the program (Fixed to blank.)  
❖ *1 Input Tray: Name  
Name  
Description  
Tray1  
Tray2  
Tray3  
Standard tray (upper)  
Standard tray (lower)  
1000–sheet paper feed unit (upper), 2000–sheet paper  
feed unit  
Tray4  
1000–sheet paper feed unit (lower)  
Bypass Tray  
Bypass tray  
54  
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Error & Status Messages on the Operation Panel  
❖ *2 Input Tray: Page Size  
Paper size  
A3(297x420)  
A4(297x210)  
A4(297x210)  
A5(210x148)  
A5(148x210)  
A6(105x148)  
B4 JIS(257x364)  
B5 JIS(257x182)  
B5 JIS(182x257)  
11 x 17  
Description  
A3 (short-edge feed direction)  
A4 (long-edge feed direction)  
A4 (short-edge feed direction)  
A5 (long-edge feed direction)  
A5 (short-edge feed direction)  
A6 (short-edge feed direction)  
B4 (short-edge feed direction)  
B5 (long-edge feed direction)  
B5 (short-edge feed direction)  
11”×17" (short-edge feed direction)  
4
81/2”×14" (short-edge feed direction)  
81/2"×11” (long-edge feed direction)  
81/2"×11” (short-edge feed direction)  
51/2"×81/2" (long-edge feed direction)  
51/2"×81/2" (short-edge feed direction)  
71/4"×101/2" (long-edge feed direction)  
8 1/2 x 14  
11 x 8 1/2  
8 1/2 x 11  
8 1/2 x 5 1/2  
5 1/2 x 8 1/2  
10 1/2 x 7 1/4  
7 1/4 x 10 1/2  
71/4"×101/2" (short-edge feed direction)  
8"×13" (short-edge feed direction)  
81/4"×13" (short-edge feed direction)  
8 x 13  
8 1/4 x 13  
81/2"×13" (short-edge feed direction)  
Com#10 Env (short-edge feed direction)  
C6 Env (short-edge feed direction)  
C5 Env (short-edge feed direction)  
DL Env (short-edge feed direction)  
Monarch Env (short-edge feed direction)  
Custom size  
8 1/2 x 13  
4 1/8 x 9 1/2  
C6 Env(114x162)  
C5 Env(162x229)  
DL Env(110x220)  
3 7/8 x 7 1/2  
Custom Size  
8K(267x390)  
16K(267x195)  
16K(195x267)  
**  
8K (short-edge feed direction)  
16K (long-edge feed direction)  
16K (short-edge feed direction)  
The paper size is not selected  
55  
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Troubleshooting  
❖ *3 Input Tray: Status  
Status  
Normal  
Description  
PaperEnd  
NoTray  
There is no paper in the paper tray  
There is no paper tray  
Other error  
Error  
❖ *4 Output Tray: Name  
Name  
Standard Tray  
Description  
Standard tray  
PrintPostTray1–4  
Finisher Tray  
Mailbox tray 1–4  
4
Finisher tray  
❖ *5 Output Tray: Status  
Status  
Normal  
Description  
Paperexist  
There is paper in the output tray  
The output tray is full  
OverFlow  
56  
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Printer Does Not Print  
Printer Does Not Print  
Possible Cause  
Solutions  
Is the power on?  
If not, confirm that the power cord is securely plugged into the  
power outlet and the printer.  
Turn on the printer power.  
For more information about the settings, see the Setup Guide.  
Does the On Line indica- If not, press {On Line} to make it light up.  
tor stay on?  
Does the Error indicator  
If so, check the error message on the panel display and take the re-  
stay red?  
quired action. ⇒ P.41 “Error & Status Messages on the Operation Panel”  
Load paper into the paper tray. ⇒ P.31 “Loading Paper and Other Media”  
Set the selected paper size in any of the input trays.  
Is the paper set?  
Is the selected paper size  
correct?  
4
Adjust the paper size dial to match the size and feed direction of  
the paper in the paper tray.  
Is the selected paper type Set the selected paper type in any of the input trays.  
correct?  
Adjust the paper type with the operation panel.  
Can you print a configura- If you cannot print a configuration page, it probably indicates  
tion page?  
printer malfunction. You should contact your sales or service rep-  
resentative.  
If you can print a configuration page but cannot get the printer to  
print when you issue a print command from the computer, it prob-  
ably means there is a problem with the computer.  
Also keep it in mind that large, complex data might take long time  
for printer process.  
Is the interface cable be-  
Connect the interface cable correctly. If there are any connectors or  
tween the printer and the screws, confirm they are fastened securely.  
computer connected se-  
For more information about the settings, see the Setup Guide.  
curely?  
Are you using a correct in- The type of interface cable you should use depends on the com-  
terface cable?  
puter. Be sure to use the correct one. ⇒ P.116 “Specifications”  
If the cable is damaged or worn, replace it with a new one.  
Did you connect the inter- Connect the interface cable before turning on the power switch.  
face cable after turning on  
the power switch?  
57  
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Troubleshooting  
Possible Cause  
Solutions  
If you print using the Post-  
Script driver on a network,  
data is received by the  
❖ Windows 95/98/Me  
On the [PostScript]tab of the Printer Properties, click [Advanced]and  
then clear both [Send CTRL+D before job] and [Send CTRL+D after job].  
printer, but is not printed.  
❖ Windows 2000  
On the [Device Settings] tab of the Printer Properties, select [No] for  
both [Send CTRL-D Before Each Job:]and [Send CTRL-D After Each Job:].  
❖ Windows NT 4.0  
Open the [Advanced] tab of the Printer Properties. From [Post-  
Script Options], select [No] for both [Send CTRL-D Before Each job:]  
and [Send CTRL-D After Each job:].  
4
58  
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Printer Does Not Print  
Possible Cause  
Solutions  
If you print using the Post- The data is cleared when the Job Timeout period is exceeded.  
Script driver, printing  
does not start or is inter-  
rupted.  
❖ Windows 95/98/Me  
Set a longer [Job Timeout] period with the [PostScript] tab of the  
Printer Properties.  
❖ Windows 2000  
Set a longer [Job Timeout:] period with the [Device Settings] tab  
of the Printer Properties.  
❖ Windows NT 4.0  
Set a longer [Job Timeout] period with the [Device Settings] tab of  
the Printer Properties.  
❖ Macintosh  
Set a longer [Job Timeout] period.  
4
A PostScript error might occur if there is not enough memory in  
the printer, or there are errors in the print data sent to the printer.  
•
Print a configuration page to configure the memory size and  
confirm the memory size is max or not.  
•
If the memory size is not the maximum, increasing the memory  
may solve this problem. Install Memory Unit TypeB. Other-  
wise you should contact your sales or service representative.  
For more information about the memory, see P.113 “Functions  
That Require Options”.  
The print job might be reset. Do the following.  
•
Confirm that you have selected the correct printer driver. Try  
printing again.  
•
Set a longer Wait Timeout.  
❖ Windows 95/98/Me  
Set a longer [Wait Timeout] period with the [PostScript] tab of  
the Printer Properties.  
❖ Windows 2000  
Set a longer [Wait Timeout:] period with the [Device Settings]  
tab of the Printer Properties.  
❖ Windows NT 4.0  
Set a longer [Wait Timeout] period with the [Device Settings]  
tab of the Printer Properties.  
❖ Macintosh  
You can specify a longer “I/O Timeout” period on the op-  
eration panel. ⇒ P.93 “Using the Operation Panel”  
59  
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Troubleshooting  
Possible Cause  
Solutions  
Is the Data In indicator  
If the Data In indicator stays off, data is not being sent to the print-  
blinking or lit after starting er, or the printer may be resetting the print job because there was  
the print job when using  
the PCL printer driver?  
a long delay in receiving the data from the computer.  
❖ If the printer is using "I/O Timeout"  
Increase the value of the "I/O Timeout" setting of "System" of  
"Job Control". ⇒ P.93 “Using the Operation Panel”  
❖ If the printer is connected to the computer using the par-  
allel cable  
Confirm that the printer port settings are correct. For a parallel  
port connection, port LPT1 or LPT2 should be set.  
For more information about the printer port settings, see the  
note after this table.  
4
❖ Network connection  
Contact your network administrator.  
If you cannot solve the problem by taking the above actions, contact your sales  
or service representative.  
Note  
❒ The following procedure describes how to configure the printer port settings.  
• Windows 95/98/Me  
A Click [Start], point to [Settings], and then click [Printers].  
B Click the icon of the printer. Next, on the [File] menu, click [Properties].  
C Click the [Details] tab.  
D Check the [Print to the following port:] list to confirm the correct port is se-  
lected.  
• Windows 2000  
A Click [Start], point to [Settings], and then click [Printers].  
B Click the icon of the printer. Next, on the [File] menu, click [Properties].  
C Click the [Port] tab.  
D Confirm that the correct port is selected.  
• Windows NT 4.0  
A Click [Start], point to [Settings], and then click [Printers].  
B Click the icon of the printer. Next, on the [File] menu, click [Properties].  
C Click the [Port] tab.  
D Confirm that the correct port is selected.  
• Macintosh  
A Click [Apple Menu], point to [Control Panels], and then select [Apple Talk].  
B Confirm that [Ethernet] is selected in the [connect via:] list.  
60  
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Other Printing Problems  
Other Printing Problems  
Status  
Possible Causes, Descriptions, and Solutions  
The area on the page that should Adjust the image density correctly. ⇒ P.93 “Using the Opera-  
be white or free of toner is a  
hazy gray.  
tion Panel”  
The edge of the paper is hazy  
gray.  
If paper is curled, correct it.  
Replace with corrected paper.  
If you start printing on wide paper after printing on many  
narrow pages, the edge of the paper may be hazy gray. In  
this case, print two or three pages to check that paper is not  
dirty.  
The back of the printed output is Check if the size selected with the paper tray dial matches  
4
hazy gray.  
that selected with the operation panel. If not, select the cor-  
rect size that matches the size and feed direction of the paper  
loaded in the tray.  
If you print something after printing on the paper whose size  
is smaller than the actual document size, the back of the next  
output might be hazy gray. ⇒ P.31 “Loading Paper and Other  
Media”  
Image quality varies when  
printing on thick paper or on  
OHP transparencies.  
Switch to “Non-Standard Paper” mode by switching the le-  
ver inside of tray 2. ⇒ P.34 “Loading Thick Paper, Envelopes or  
OHP Transparencies”  
Print image is too light.  
Make the image density darker. ⇒ P.93 “Using the Operation  
Panel”  
If Toner Saving mode is selected using the printer driver, the  
whole image gets lighter. See the printer driver's Help.  
Print image is too dark.  
Make the image density lighter. ⇒ P.93 “Using the Operation  
Panel”  
Some parts of the print image  
are not clear.  
Due to a sudden change in temperature, condensation might  
appear inside the printer, and reduce the print quality. If this  
occurs when you move the printer from a cold room to a  
warmer room, do not use the printer until it acclimatizes to  
the temperature.  
Multiple pages are fed through Clean the friction pad, if it is dirty. ⇒ P.82 “Cleaning the Fric-  
the printer at once.  
tion Pad”  
Clean the pad inside of the tray, if it is dirty. ⇒ P.83 “Cleaning  
the Pad inside of the Tray”  
Image is printed on the reverse Set the paper upside down.  
side of the paper.  
61  
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Troubleshooting  
Status  
Possible Causes, Descriptions, and Solutions  
Paper misfeeds occur frequent- Check the paper size settings. The size selected with the pa-  
ly.  
per size dial might be different from the actual paper size.  
Make the correct dial setting. ⇒ P.31 “Loading Paper and Other  
Media”  
Use the recommended paper. Avoid using curled, folded, or  
wrinkled paper, perforated paper, or glossy paper. ⇒ P.26  
“Paper Recommendations”  
Confirm that the side guides and the rear guide of the paper  
tray are set in place. ⇒ P.31 “Loading Paper and Other Media”  
Clean the friction pad and the paper feed roller, if they are  
dirty. ⇒ P.82 “Cleaning the Friction Pad” and P.80 “Cleaning  
the Paper Feed Roller”  
The operation panel error mes- Open the front cover of the printer and then close it. Be sure  
4
sage stays on after removing the to close the lower vertical paper feed cover. ⇒ P.64 “Remov-  
misfed paper.  
ing Misfed Paper”  
The desired tray is not used for Check the paper size settings. The size selected with the pa-  
the output.  
per size dial might be different from the actual paper size.  
Make the correct dial setting. ⇒ P.31 “Loading Paper and Other  
Media”  
When you are using a Windows operating system, the print-  
er driver settings overrides those selected using the opera-  
tion panel. Select the desired output tray using the printer  
driver. See the printer driver's Help.  
The printout is different from  
the image on the computer  
screen.  
When you use some features, such as enlargement and re-  
duction, the layout of the image might be different from that  
shown in the computer screen. Before printing, use the print  
preview to see how the page will look when printed. If nec-  
essary, adjust the settings.  
It takes too much time to start  
printing.  
The data is so large or complex that it takes time to process  
it. If the Data In indicator is blinking, the data processing is  
being done. Just wait until it resumes.  
Energy Saver mode might be enabled. In Energy Saver  
mode, it takes time for the printer to warm up. ⇒ P.93 “Using  
the Operation Panel”  
Image is printed in the wrong  
orientation.  
Select the correct orientation under “PCL Menu” with the  
operation panel. ⇒ P.93 “Using the Operation Panel”  
Part of the image cannot be  
printed.  
A paper size which is smaller than that selected in the appli-  
cation is used for printing. Load the correct size of paper. If  
you cannot select the paper size selected in the application,  
make use of the zooming features. See the printer driver's  
Help.  
Network configurations you  
Print a network configuration page and then check the con-  
have made do not become effec- figuration of the Network Interface Board. For how to print  
tive.  
the page, see P.93 “Using the Operation Panel”.  
62  
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Other Printing Problems  
Status  
Possible Causes, Descriptions, and Solutions  
The output from the finisher is A paper misfeed may have occurred because of curled paper  
curled and a paper misfeed has in the output tray. If the paper output is curled, remove the  
occurred with the finisher.  
paper from the paper tray and load it again after turning it  
over.  
Windows 95/98/Me/2000/NT If the connection to the printer is not bidirectional, the com-  
4.0:  
puter cannot automatically recognize the installed printer  
options.  
The computer does not recog-  
nize the installed printer op-  
tions.  
Options might not be configured correctly. In this case spec-  
ify which options you have installed using the printer driver.  
Reference  
For more information about configuring options for the  
printer driver, see “Installing the PCL 6/5e Printer Driv-  
er”, “Installing the PostScript Printer Driver” in the Setup  
Guide.  
4
Note  
❒ If you cannot solve the problem by taking the above actions, contact your  
sales or service representative.  
63  
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Troubleshooting  
Removing Misfed Paper  
When a paper misfeed occurs, an er-  
ror message appears on the panel dis-  
play. The procedure you should  
follow to remove the misfed paper  
depends on the location of the mis-  
feed, which is indicated on the panel  
• Confirm that the paper tray  
guides are set in place.  
• Confirm that the top of the stack  
is not higher than the limit mark  
indicated on the tray guide.  
❒ If a paper misfeed still occurs, con-  
tact your sales or service represen-  
tative.  
display.  
R CAUTION:  
• When removing misfed paper,  
do not touch the fusing section  
because it becomes very hot.  
❒ Do not leave any torn paper scraps  
within the printer.  
4
Important  
When "Misfeed: A" Appears  
❒ More than one misfed area might  
be indicated. In this case, check ev-  
ery applicable area. See the follow-  
ing illustration.  
A Open lower right cover 1.  
ZAEH040E  
B Remove the misfed paper from  
ZAEY060E  
inside of lower right cover 1.  
The symbols “E”, “R” and “Z” in  
the illustration above are not used  
in the error message. They are sub-  
stituted as follows:  
E ⇒ mailbox  
R ⇒ finisher  
Z ⇒ duplex unit  
❒ If paper continues to misfeed,  
ZAEH041E  
check the following points.  
Note  
• Confirm that the setting of the  
paper size dial matches the size  
and feed direction of the paper  
loaded in the paper tray.  
❒ If no misfed paper can be seen  
inside the cover, slide out the  
paper tray and check the loaded  
paper, and then return the tray.  
64  
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Removing Misfed Paper  
C Close lower right cover 1.  
C Remove the misfed paper from  
inside of the right cover.  
Note  
❒ Close the cover by pushing the  
center area of the cover.  
When "Misfeed: B" Appears  
A Open the duplex unit by lifting  
the catch.  
ZAEY190E  
D Close the right cover before clos-  
4
ing the duplex unit.  
E If the misfed paper is inside of  
the bypass tray, while lifting the  
paper guide lever (A), remove the  
misfed paper (B).  
ZAEP331E  
B Open the right cover by lifting the  
catch.  
ZAEY191E  
ZAEH050E  
65  
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Troubleshooting  
When the interchange unit is installed  
When "Misfeed: C" Appears  
A Open the duplex unit by lifting  
When the interchange unit is not  
installed  
the catch.  
A Open the right cover by lifting the  
catch.  
ZAEP331E  
4
B Open the right cover by lifting the  
catch (A), and open the upper  
cover of the interchange unit by  
pulling the handle (B).  
ZAEP140E  
B Open the upper right cover by  
pulling the handle, and remove  
the misfed paper.  
ZAEH051E  
C Remove the misfed paper.  
ZAEP270E  
C Close the upper right cover before  
closing the right cover.  
ZAEH060E  
D Close the covers in the following  
order: the upper cover of the in-  
terchange unit, the right cover,  
and the duplex unit.  
66  
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Removing Misfed Paper  
D If the misfed paper was not re-  
moved in step C, open the upper  
cover of the bridge unit (A), and  
remove the misfed paper (B).  
When "Misfeed: D" Appears  
A Open the duplex unit by lifting  
the catch.  
ZAEY070E  
ZAEP331E  
4
E Close the upper cover of the  
B Open the right cover by lifting the  
catch (A), and open the upper  
cover of the interchange unit by  
pulling the handle (B).  
bridge unit.  
F If the misfed paper was not re-  
moved in step D, open the right  
cover of the bridge unit (A), and  
remove the misfed paper (B).  
ZAEH051E  
ZAEY080E  
C Remove the misfed paper.  
G Close the covers in the following  
order: the right cover of the  
bridge unit, the upper cover of the  
interchange unit, the right cover  
of the printer, and the duplex  
unit.  
ZAEH060E  
67  
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Troubleshooting  
When "Remove Misfeed from  
Mailbox" Appears  
When "Remove Misfeed From  
Finisher" Appears  
A Open the cover of the mailbox.  
SR510 (500–sheet finisher)  
A Remove the misfed paper inside  
of the finisher tray.  
4
ZAEH090E  
B Remove the misfed paper.  
ZDEY010E  
B If the misfed paper was not re-  
moved in step A, open the upper  
cover of the finisher (A) and re-  
move the misfed paper (B).  
ZAEY100E  
C Close the cover of the mailbox.  
ZDEY020E  
C Close the upper cover of the fin-  
isher.  
68  
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Removing Misfed Paper  
E If the misfed paper was not re-  
moved in step C, open the front  
cover of the finisher (A), and re-  
move the misfed paper (B).  
SR720 (1000–sheet finisher)  
A Remove the misfed paper inside  
of the finisher tray.  
ZAEY130E  
ZAEY110E  
4
F Close the front cover of the finish-  
B If the misfed paper was not re-  
moved in step A, open the right  
cover of the finisher.  
er.  
When "Misfeed: Y" Appears  
A Open lower right cover 2.  
ZAEH111E  
C Remove the misfed paper.  
ZAEH140E  
B Remove the misfed paper inside  
of the cover.  
ZAEY120E  
D Close the right cover of the finish-  
er.  
ZAEY150E  
C Close lower right cover 2.  
69  
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Troubleshooting  
D Close cover Z2, and then cover Z1.  
When "Remove Misfeed from  
Duplex Unit" Appears  
E Close the duplex unit.  
A Open the duplex unit by lifting  
the catch.  
4
ZAEP331E  
B While lifting the lever, lift cover  
Z1 (A), and remove the misfed  
paper (B).  
Z1  
ZAEY160E  
C If the misfed paper was not re-  
moved in step B, while lifting the  
lever, lift cover Z2 (A), and re-  
move the misfed paper (B).  
Z2  
ZAEY170E  
70  
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Adding Staples  
Adding Staples  
When “Add Staples” appears on the  
panel display, the staples have run  
out. Follows these steps to add a new  
staple refill.  
SR720 (1000–sheet finisher)  
A Open the front cover of the fin-  
isher.  
Note  
❒ After adding the staple refill, sta-  
ples might not be ejected for the  
first few times.  
A Remove the empty cartridge.  
4
SR510 (500–sheet finisher)  
ZAEH180E  
A Open the rear cover of the fin-  
isher.  
B Remove the empty cartridge.  
ZDEX020E  
ZAEH181E  
B Remove the empty cartridge.  
B Remove the empty refill case as  
shown in the illustration.  
ZDEX030E  
ZAEH190E  
71  
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Troubleshooting  
C Align the arrows on the new refill  
case and the cartridge, and push  
the new refill case in until it  
clicks.  
SR510 (500–sheet finisher)  
A Reinstall the cartridge. It  
should click into place.  
ZAEH191E  
ZDEX031E  
4
B Close the rear cover of the fin-  
Note  
isher.  
❒ Do not remove the ribbon for  
bundling staples, before install-  
ing the cartridge.  
SR720 (1000–sheet finisher)  
D Pull out the ribbon used for bun-  
A Reinstall the cartridge. It  
dling staples.  
should click into place.  
ZAEH200E  
ZAEH192E  
B Close the front cover of the fin-  
E Reinstall the cartridge.  
isher.  
72  
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Removing Jammed Staples  
Removing Jammed Staples  
If staples do not eject properly, they  
might be jammed.  
SR720 (1000–sheet finisher)  
A Open the front cover of the fin-  
Note  
isher.  
❒ Staples might jam because of  
curled paper. In this case, try turn-  
ing the paper over in the tray.  
❒ After removing the jammed sta-  
ples, staples might not be ejected  
for the first few times.  
A Remove the cartridge.  
4
SR510 (500–sheet finisher)  
ZAEH180E  
B Remove the cartridge.  
A Open the rear cover of the fin-  
isher.  
ZAEH181E  
ZDEX020E  
B Open the face plate of the car-  
B Remove the cartridge.  
tridge.  
ZDEX030E  
ZAEH210E  
73  
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Troubleshooting  
C Remove the jammed staples.  
SR720 (1000–sheet finisher)  
A Reinstall the cartridge. It  
should click into place.  
ZAEH211E  
D Close the face plate of the car-  
ZAEH192E  
tridge.  
4
B Close the front cover of the fin-  
E Reinstall the cartridge.  
isher.  
SR510 (500–sheet finisher)  
A Reinstall the cartridge. It  
should click into place.  
ZDEX031E  
B Close the rear cover of the fin-  
isher.  
74  
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Replacing the Toner Bottle  
Replacing the Toner Bottle  
R WARNING:  
A Open the front cover.  
• Do not incinerate spilled  
toner or used toner. Toner  
dust is flammable and  
might ignite when exposed  
to an open flame.  
• Disposal should take place  
at an authorized dealer or  
an appropriate collection  
site.  
ZAET010E  
•
If you dispose of the used  
toner containers yourself,  
dispose of them according  
to local regulations.  
4
B Lift the green handle.  
R CAUTION:  
• The inside of the machine be-  
comes very hot. Do not touch  
the parts with a label indicat-  
ing a "hot surface". Touching  
a "hot surface" could result in  
a burn injury.  
ZAET020E  
• Do not eat or swallow toner.  
C While pushing the green lever  
(A), hold the handle and slide the  
toner holder out slightly (B).  
• Keep toner (used or unused)  
and the toner cartridge out of  
reach of children.  
• Our products are engineered  
to meet the highest standards  
of quality and functionality.  
Whenpurchasingexpendable  
supplies, we recommend us-  
ing only those provided by an  
authorized dealer.  
ZAET021E  
Note  
❒ With the printer still on, follow the  
procedure below.  
75  
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Troubleshooting  
D Release the green lever and gen- G Put the toner bottle on the printer  
tly slide the toner holder out until  
it stops.  
side of the toner holder (A), then  
push its head downwards to lock  
it in place (B).  
Important  
❒ If you continue to push the  
green lever to slide the toner  
holder, the toner holder might  
be dropped.  
E Press the toner bottle backward to  
raise its head (A), then gently  
pull out the bottle (B).  
ZAET040E  
4
H Slide the toner holder into the  
printer until it clicks into place,  
and push down the green handle.  
ZAET041E  
F Move the new toner bottle back  
and forth about five or six times  
(A), and remove the black cap of  
the new toner bottle by turning it  
counterclockwise (B).  
ZAET022E  
I Close the front cover.  
ZAET030E  
Important  
❒ Do not remove the inside cap.  
Note  
❒ After removing the black cap  
from the bottle, toner can scatter  
easily. Do not shake or jar the  
bottle.  
76  
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Replacing the Photoconductor Unit  
Replacing the Photoconductor Unit  
Preparation  
B If the duplex unit is installed,  
open the duplex unit by lifting  
the catch.  
The photoconductor unit comes  
with the supplies required to  
maintain the printer.  
If “Replace PCU” appears on the  
panel display, replace the photo-  
conductor unit.  
R WARNING:  
• Do not incinerate the used  
photoconductor unit. Toner  
dust might ignite when ex-  
posed to an open flame.  
4
ZAEP330E  
• Disposal should take place  
at an authorized dealer or  
an appropriate collection  
site.  
C Open the right cover of the print-  
er by lifting the catch.  
•
If you dispose of the used  
parts yourself, dispose of  
them according to local  
regulations.  
A Turn off the printer.  
ZAEP271E  
D Open the front cover.  
ZAEH220E  
ZAEM320E  
77  
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Troubleshooting  
E While pressing the green button, H Put the photoconductor unit re-  
slide the photoconductor unit out  
until it stops.  
moved in step F into the plastic  
bag emptied in step G, keeping  
the unit at the same angle as when  
it was installed. Then, zip the  
plastic bag.  
I Remove the two red sheets from  
the photoconductor unit in the or-  
der shown in the illustration.  
ZAEM330E  
4
F Raise the green handle and slide  
the photoconductor unit out to-  
wards you.  
ZAEM350E  
Important  
❒ Remove the photoconductor  
unit keeping the unit parallel to  
the ground as shown in the il-  
lustration or the toner in the  
unit might scatter.  
ZAEM340E  
❒ Do not touch the inside of the  
unit or the green parts, after the  
black protection sheet is re-  
moved.  
Important  
❒ Do not tilt or drop the removed  
photoconductor unit. Moving  
the unit abruptly can scatter  
toner.  
J Align the new photoconductor  
unit onto the rail of the printer.  
Slide the unit all the way into the  
printer.  
❒ While the photoconductor unit  
is removed, do not change the  
toner.  
G Take the new photoconductor  
unit from the box and remove the  
plastic bag, holding the handle.  
Important  
❒ Do not drop or damage the re-  
moved photoconductor unit.  
❒ Do not touch the side of the  
ZAEM360E  
photoconductor unit.  
78  
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Replacing the Photoconductor Unit  
K Push the unit into the printer unit N Close the front cover.  
it clicks into place.  
ZAEM380E  
ZAEM370E  
O If the duplex unit is installed,  
L Remove the red sheet from the  
photoconductor unit and remove  
the two pieces of tape.  
close the duplex unit .  
4
ZAEP270E  
ZAEM410E  
P Turn on the printer.  
After one minute, the display ap-  
pears.  
M Close the right cover of the print-  
er.  
ZAEM310E  
Note  
❒ If the right cover of the printer  
cannot be closed, it means that  
the photoconductor unit has not  
been properly installed. Slide  
the photoconductor unit out  
and push it into the printer  
again until it clicks into place.  
79  
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Troubleshooting  
Cleaning the Paper Feed Roller  
If the paper feed rollers are dirtied by  
C Raise slightly and pull the green  
powdered paper, paper might not  
feed correctly, or misfeeds might oc-  
cur. In this case, clean the paper feed  
rollers. Follow these steps to clean the  
paper feed rollers of standard tray 1  
and tray 2.  
lever attached to the paper feed  
rollers inside the printer on the  
lower right side.  
A Turn off the printer.  
4
ZAEM090E  
D Pull the paper feed roller towards  
you (A), push it in a diagonally  
downward direction and remove  
it (B).  
ZAEH220E  
B Slide tray 1 and tray 2 out until  
them stop. Raise the front end  
slightly and pull the trays for-  
ward.  
ZAEM100E  
E Wipe the rubber of the paper feed  
roller with a dry cloth.  
ZAEP060E  
Confirm the position of the paper  
feed rollers as shown illustration.  
ZAEM031E  
Important  
❒ Do not wipe with a wet cloth, al-  
ZAEM402E  
cohol or cleanser.  
80  
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Cleaning the Paper Feed Roller  
F Insert the projection of the paper J Hold tray 2 (with a lever on the  
feed roller into the hole (A).  
While pulling the roller, insert  
the roller into the rear shaft (B).  
paper size dial) with both hands,  
and slide it slowly into the second  
from the top until it stops.  
ZAEM110E  
ZAEM141E  
4
G Check the motion of the paper K Hold tray 1 with both hands, and  
feed roller to confirm that it is  
properly set.  
slide it slowly until it stops.  
L If PS440 (paper feed unit) is in-  
stalled, clean the paper feed roll-  
ers of tray 3 or tray 4 in the same  
way.  
ZAEM101E  
H Return the green lever to its origi-  
nal position.  
ZAEM091E  
I Clean the paper feed rollers of  
tray 2, following the steps B to G.  
81  
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Troubleshooting  
Cleaning the Friction Pad  
If the friction pads are dirty, multiple  
feeds or misfeeds might occur. In this  
case, clean the friction pads of the  
each tray. Follow these steps to clean  
the friction pad of standard tray 2.  
A Slide tray 2 out until it stops.  
4
ZAEY012E  
B Wipe the top of the friction pad  
with a dry cloth.  
ZAEY017E  
Important  
❒ Do not wipe with a wet cloth, al-  
cohol or cleanser.  
C Slide tray 2 slowly until it stops.  
D Clean the friction pad of tray 1 in  
the same way.  
E If PS440 (paper feed tray) is in-  
stalled, clean the friction pads of  
tray 3 or tray 4 in the same way.  
82  
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Cleaning the Pad inside of the Tray  
Cleaning the Pad inside of the Tray  
If the pad inside of the tray is dirty ,  
multiple feeds might occur when the  
tray is nearly empty. In this case,  
clean the pad inside of the each tray.  
Follow these steps to clean the pad in-  
side of standard tray 2.  
F If PS440 (paper feed unit) is in-  
stalled, clean the pad inside of  
tray 3 or tray 4 in the same way.  
A Slide tray 2 out until it stops.  
4
ZAEY012E  
B When there is paper in the tray,  
remove paper.  
C Wipe the pad inside of the tray  
with a dry cloth.  
ZAEY035E  
Important  
❒ Do not wipe with a wet cloth, al-  
cohol or cleanser.  
D Load paper and slide tray 2 slowly  
until it stops.  
E Clean the pad inside of tray 1 in  
the same way.  
83  
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Troubleshooting  
Cleaning the Registration Roller  
If you replace the maintenance kit,  
C Open the right cover by lifting the  
catch.  
clean the registration roller inside the  
printer.  
R CAUTION:  
• The inside of the machine be-  
comes very hot. Do not touch the  
parts with a label indicating a  
"hot surface". Touching a "hot  
surface" could result in a burn in-  
jury.  
4
ZAEP271E  
A Turn off the printer and wait for  
about 60 minutes before starting  
the cleaning.  
D Wipe the registration roller by  
turning with a dry cloth.  
ZAEH220E  
ZAEM281E  
B If the duplex unit is installed,  
open the duplex unit by lifting  
the catch.  
Important  
❒ Do not wipe with a wet cloth, al-  
cohol or cleanser.  
E Close the right cover and duplex  
unit.  
ZAEP330E  
84  
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5. Sample Print/Locked Print  
Sample Print  
Use this function to print only the first  
set of a multiple-set print job. The re-  
maining sets are saved on the option-  
al hard disk in the printer. The saved  
job can be printed or canceled from  
the printer's operation panel.  
Printing a Sample Print File  
The following procedure describes  
how to print a sample print file with  
the PCL printer driver. For how to do  
this with the PostScript printer driver,  
see the Operating Instructions Sup-  
plement for PostScript 3 included as a  
PDF file on the CD-ROM.  
Limitation  
❒ To use this function, optional  
Printer Hard Disk Type 185 must  
be installed on the printer.  
A From an application, select the  
Note  
menu command to print.  
❒ If the application has a collate op-  
tion, confirm that it is not selected  
before sending a print job. By de-  
fault, sample print jobs are auto-  
matically collated by the printer  
driver. If the collate option is se-  
lected from the application print  
dialog box, more pages than in-  
tended may be printed.  
The print dialog box appears.  
B Open the Printer Properties.  
C From the [Job Type:] box on the  
[Setup] tab, select [Sample Print].  
D Click the [Details...] button.  
E In the [User ID:] box, type a User ID  
of up to eight alphanumeric char-  
acters.  
❒ You can identify the file you want  
to print by the User IDs and the  
time when the job was stored.  
Note  
❒ The actual number of pages the  
printer can save depends on the  
contents of the print images. As an  
example, the printer can save up to  
30 jobs or 2,000 pages. It depends  
on the data volume.  
❒ This is used to identify the user  
associated with a job.  
❒ The User ID can consist of up to  
eight alphanumeric (a-z, A-Z, 0-  
9) characters.  
❒ If the first set of the sample print  
file is not as you expected and you  
do not want to print the remaining  
sets, delete the sample print file us-  
ing the operation panel. If you  
print the remaining sets of the  
sample print file, the job in the  
printer is deleted automatically.  
F Click [OK].  
G After making all of the settings  
you want, click [OK].  
H Start printing from the applica-  
tion's print dialog box.  
The sample print job is sent to the  
printer and the first set is printed.  
85  
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Sample Print/Locked Print  
I Check the output to confirm N Press {U} or {T} to set the num-  
whether the settings are accept-  
able.  
ber of sets.  
Note  
If the settings are OK, go to step J  
to print the rest of the print job.  
❒ You can enter up to 999 sets.  
If not, you can delete the saved job.  
⇒ P.86 “Deleting a Sample Print  
File”  
Q'ty( 1 -999) : 6  
Press Enter ( #)  
J On the operation panel of the O Press {Enter #}.  
printer, press {Menu}.  
The following message appears on  
the panel display.  
Deleting a Sample Print File  
If the printed document is not as you  
expected, you can delete the sample  
print file. You can then revise it and  
print again until the settings become  
OK.  
Main Menu:  
Sample Print  
5
K After confirming that “Sample  
Print” is displayed, press {Enter  
#}.  
A Press {Menu}.  
B After confirming that “Sample  
Print” is on the display, press {En-  
ter #}.  
L Press {T} or {U} to display a file  
you want to print, and then press  
{Enter #}.  
Main Menu:  
Sample Print  
Sample Print:  
08:56 ABCD1 234  
C Press {T} or {U} to display the  
file you want delete, and then  
press {Enter #}.  
M After confirming that “Print File”  
is displayed, press {Enter #}.  
Select Mode:  
Print File  
Sample Print:  
22:07 EFGH5678  
The following message appears on  
the panel display.  
The following message appears on  
the panel display.  
Q'ty( 1 -999) : 1  
Press Enter ( #)  
Select Mode:  
Print File  
86  
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Sample Print  
D Press {T} or {U} until “Delete  
File” appears, and then press {En-  
ter #}.  
Checking the Error Log  
A Press {Menu}.  
Select Mode:  
Delete File  
B After confirming that “Sample  
Print” is on the display, press {En-  
ter #}.  
The following message appears on  
the panel display.  
Main Menu:  
Sample Print  
22:07 EFGH5678:  
Delete? Yes=#  
C Press {T} or {U} until “Error  
File(s)” appears, and then press  
{Enter #}.  
E Press {Enter #}.  
This starts deleting a sample print  
file after the following message ap-  
pears on the panel display.  
Sample Print:  
Error File( s)  
5
Deleted  
The following message appears on  
the panel display.  
Error File( s) :  
1 2:46 I JKL901 2  
Note  
❒ You can check the other error  
logs by using {T} or {U}.  
❒ Press {Escape} to return to the  
previous menu.  
8
7
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Sample Print/Locked Print  
Locked Print  
Use this function to maintain privacy  
when printing confidential. Docu-  
ments will not be printed out auto-  
matically unless a password is  
entered using the operation panel af-  
ter sending the print job.  
Printing a Locked Print File  
The following procedure describes  
how to print a locked print file with  
the PCL printer driver. For how to do  
this with the PostScript printer driver,  
see the Operating Instructions Sup-  
plement for PostScript 3 included as a  
PDF file on the CD-ROM.  
Limitation  
❒ To use this function, optional  
Printer Hard Disk Type 185 must  
be installed on the printer.  
A From an application, select the  
Note  
menu command to print.  
❒ If the application has a collate op-  
tion, confirm that it is not selected  
before sending a print job. By de-  
fault, locked print jobs are auto-  
matically collated by the printer  
driver. If the collate option is se-  
lected from the application print  
dialog box, more pages than in-  
tended may be printed.  
The print dialog box appears.  
5
B Open the Printer Properties.  
C From the [Job Type:] box on the  
[Setup] tab, select [Locked Print].  
D Click the [Details...] button.  
E In the [User ID:] box, type a User ID  
of up to eight alphanumeric char-  
acters.  
❒ You can identify the file you want  
to print by the User IDs and the  
time when the job was stored.  
Note  
❒ The actual number of pages the  
printer can save depends on the  
contents of the print images. As an  
example, the printer can save up to  
30 jobs or 2,000 pages. It depends  
on the data volume.  
❒ This is used to identify the user  
associated with a job.  
❒ The User ID can consist of up to  
eight alphanumeric (a-z, A-Z, 0-  
9) characters.  
❒ After the locked print file is print-  
ed, the job in the printer is deleted  
automatically.  
F In the [Password:] box, type a pass-  
word of four digits.  
Note  
❒ The password must be four dig-  
its (0-9).  
G Click [OK].  
H After making all of the settings  
you want, click [OK].  
8
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Locked Print  
B Press {Enter #}.  
I Start printing from the applica-  
The leftmost digit is shown “*”  
and the next digit appears.  
tion's print dialog box.  
The locked print job is sent to the  
printer.  
Password:  
[ *0--]  
J On the operation panel of the  
printer, press {Menu}.  
Note  
The following message appears on  
the panel display.  
❒ If you want to change the  
locked print file, press {Es-  
cape}.  
Main Menu:  
Sample Print  
C Repeat steps A and B to spec-  
ify the remaining digit of the  
password, and then press {En-  
ter #}.  
K Press {T} or {U} to display  
"Locked Print", and then press  
{Enter #}.  
If the password is correct, print-  
ing starts and then the "Ready"  
message appears on the panel  
display.  
5
Main Menu:  
Locked Print  
If the password is not correct,  
the following message appears  
and the panel display returns to  
the password menu. Reset the  
password.  
L Press {T} or {U} to display a file  
you want to print, and then press  
{Enter #}.  
Locked Print  
1 8:00 asdf7894  
I nvalid Password  
M After confirming that “Print File”  
is displayed, press {Enter #}.  
Select Mode:  
Print File  
N Set the password you entered in  
step F.  
A Press {U} or {T} to set the left-  
most digit of the password.  
Password:  
[ 0---]  
8
9
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Sample Print/Locked Print  
B Press {Enter #}.  
Deleting a Locked Print File  
The leftmost digit is shown as  
“*” and the next digit appears.  
A Press {Menu}.  
Password:  
[ *0--]  
The following message appears on  
the panel display.  
Note  
Main Menu:  
Sample Print  
❒ If you want to change the  
locked print file, press {Es-  
cape}.  
B Press {T} or {U} to display  
"Locked Print", and then press  
{Enter #}.  
C Repeat steps A and B to spec-  
ify the remaining digits of the  
password, and then press {En-  
ter #}.  
Main Menu:  
Locked Print  
If the password is correct, the  
following message appears on  
the panel display.  
5
C Press {T} or {U} to display the  
file you want delete, and then  
press {Enter #}.  
1 8:00 asdf6789:  
Delete? Yes=#  
Locked Print:  
1 8:00 asdf6789  
If the password is not correct,  
the following message appears  
and the panel display returns to  
the password menu. Reset the  
password.  
D Press {T} or {U} until “Delete  
File” appears, and then press {En-  
ter #}.  
I nvalid Password  
Select Mode:  
Delete File  
F Press {Enter #}.  
E Set the password of the locked  
This starts deleting a locked print  
file after the following message ap-  
pears on the panel display.  
print file.  
A Press {U} or {T} to set the left-  
most digit of the password.  
Deleted  
Password:  
[ 0---]  
9
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Locked Print  
Checking the Error Log  
A Press {Menu}.  
The following message appears on  
the panel display.  
Main Menu:  
Sample Print  
B Press {T} or {U} to display  
"Locked Print", and then press  
{Enter #}.  
Main Menu:  
Locked Print  
5
C Press {T} or {U} until “Error  
File(s)” appears, and then press  
{Enter #}.  
Locked Print:  
Error File( s)  
The following message appears on  
the panel display.  
Error File( s) :  
1 2:00 I KLJ4567  
Note  
❒ You can check the other error  
logs by using {T} or {U}.  
❒ Press {Escape} to return to the  
previous menu.  
9
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Sample Print/Locked Print  
5
9
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6. Using the Operation Panel  
Menu Chart  
This section describes how to change the default settings of your printer and  
provides information on the parameters included in each menu.  
Category  
Function Menu  
Print File  
Sample Print  
⇒ P.97 “Sample Print  
Delete File  
Error File(s)  
Print File  
Menu”  
Locked Print  
⇒ P.98 “Locked Print  
Delete File  
Error File(s)  
Paper Input  
Menu”  
Job Control  
Tray Priority  
Tray Locking  
Tray Paper Size  
Bypass Size  
⇒ P.99 “Job Control  
Menu”  
Paper Type  
Duplex  
Output Tray  
Print Quality  
Edge Smoothing  
Resolution  
Image Density  
Toner Saving  
Print PS Errors  
I/O Timeout  
Energy Saver 1  
Energy Saver 2  
I/O Buffer  
System  
Unit  
PCL Menu  
Orientation  
Form Lines  
Font Source  
Font Number  
Point Size  
Font Pitch  
Symbol Set  
9
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Using the Operation Panel  
Category  
Function Menu  
IP Address  
Network Setup  
⇒ P.106 “Network Set-  
up Menu”  
Subnet Mask  
Gateway Address  
Access Control  
Access Mask  
Network Boot  
Frame Type(NW)  
ActiveProtocols  
Ethernet  
Maintenance  
Restart Printer  
Menu Reset  
⇒ P.108 “Maintenance  
Menu”  
Hex Dump  
Registration  
List Print  
Config. Page  
Menu List  
⇒ P.110 “List Print  
Menu”  
PCL Font List  
PS Font List  
6
Disk Directory  
Network Status  
Network Log  
Language  
⇒ P.111 “Language Menu”  
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Accessing the Main Menu  
Accessing the Main Menu  
Take the printer offline.  
Press {Menu} to display the “Main Menu” on the panel display.  
The “Main Menu” has the following seven menus, which can be displayed one  
by one using {T} or {U}.  
• Sample Print  
• Locked Print  
• Job Control  
• Network Setup  
• Maintenance  
• List Print  
• Language  
Note  
❒ {T}: Press to go to the next page.  
❒ {U}: Press to go back to the previous page.  
❒ After making the printer's settings, be sure to return to the previous menu by  
6
pressing {Escape}.  
❒ After making the printer's settings, press {On Line} to return to the ready con-  
dition.  
❒ The revised settings are not canceled even if the printer power is turned off.  
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Using the Operation Panel  
Making Printer Settings with the Operation  
Panel  
A Press {Menu}.  
The “Main Menu” appears.  
B Search for the desired menu with {T} or {U}.  
The desired menu appears.  
C Press {Enter #}.  
D Search for the desired menu with {T} or {U}.  
The desired menu or parameter appears.  
Note  
❒ An asterisk (“*”) prefixes the currently selected item.  
E Press {Enter #}.  
The specified item appears.  
6
F If necessary, repeat steps D and E until you have finished making settings.  
Note  
❒ {Escape}: Press to return to the previous menu. If you press this key before  
pressing {Enter #}, the changes are canceled.  
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Sample Print Menu  
Sample Print Menu  
There are three menus under the “Sample Print” menu.  
• Print File  
• Delete File  
• Error File(s)  
Reference  
For more information about sample print, see P.85 “Sample Print”.  
Sample Print Parameters  
❖ Sample Print  
Menu  
Description  
Print File  
Delete File  
Error File(s)  
Select a sample print file and print it.  
Select a sample print file and delete it.  
Show the error log for the sample print job.  
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Using the Operation Panel  
Locked Print Menu  
There are three menus under the “Locked Print” menu.  
• Print File  
• Delete File  
• Error File(s)  
Reference  
For more information about locked print, see P.88 “Locked Print”.  
Locked Print Parameters  
❖ Locked Print  
Menu  
Description  
Print File  
Delete File  
Error File(s)  
Select a locked print file and print it.  
Select a locked print file and delete it.  
Show the error log for the locked print job.  
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Job Control Menu  
Job Control Menu  
There are six menus under the “Job Control” menu.  
• Paper Input  
• Duplex  
• Output Tray  
• Print Quality  
• System  
• PCL Menu  
Job Control Parameters  
❖ Paper Input1/3  
Menu  
Description  
Tray Priority  
You can select the default tray. The tray selected with the printer  
driver overrides the one selected here. In DOS printing, the tray  
selected here is used when no tray is selected for a print job.  
6
Tray 1, Tray 2, Tray 3, Tray 4  
Note  
❒ Default: Tray 1  
❒ Only the installed trays appear on the panel display.  
❒ It is recommended that you load paper having the size and di-  
rection you frequently use in the tray selected with "Tray Pri-  
ority".  
Tray Locking  
If you use several different kinds of paper, you can lock a tray to  
prevent printing on wrong paper. If you want to select a locked  
tray, select the paper tray using the printer driver.  
None, Tray 1, Tray 2, Tray 3, Tray 4  
Note  
❒ Default: None  
❒ Only the installed trays appear on the panel display.  
❒ You cannot lock multiple trays at once.  
❒ When a locked tray is selected using the printer driver, the  
printer does not search for any other tray.  
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Using the Operation Panel  
❖ Paper Input 2/3  
Menu  
Description  
Tray Paper Size  
Select paper sizes not indicated on the paper size dials of tray 1,  
tray 2, tray 3 and tray 4 have.  
When you select the sizes that are not indicated on the paper size  
dial of tray 1, tray 2, tray 3 or tray 4, you should set the dial to “p”  
and then select the paper size here.  
❖ Tray 1  
For more information about paper sizes that can be set in tray  
1, see P.17 “Paper and Other Media”.  
❖ Tray 2  
For more information about paper sizes that can be set in tray  
2, see P.17 “Paper and Other Media”.  
❖ Tray 3 (option)  
For more information about paper sizes that can be set in tray  
3, see P.17 “Paper and Other Media”.  
❖ Tray 4 (option)  
For more information about paper sizes that can be set in tray  
4, see P.17 “Paper and Other Media”.  
6
Note  
❒ Only the installed trays appear on the panel display.  
Bypass Size  
You can specify the paper size for the bypass tray.  
Note  
❒ Default: A4 (Metric version) or 8 1/2" × 11" (Inch version)  
❒ Width: 90 mm (3.54") to 297 mm (11.69")  
❒ Length: 148 mm (5.83") to 432 mm (17")  
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Job Control Menu  
❖ Paper Input 3/3  
Menu  
Description  
Paper Type  
You can select the type of the paper in tray 1, tray 2, tray 3, tray 4.  
If you want to select the paper type, do not select the auto tray se-  
lect setting with the printer driver. Select the tray you want to use.  
•
•
•
Plain Paper  
Recycled Paper  
Special Paper  
Note  
❒ Default: Plain Paper  
❒ "Special Paper" refers to a paper type other than plain paper or  
recycled paper, such as colored paper.  
❒ Only the installed trays appear on the panel display.  
❒ If you select "Special Paper" for all trays, the paper is fed from  
the tray you selected in the "Tray Priority" menu.  
❖ Duplex  
Menu  
Description  
6
Duplex  
You can select the page orientation for duplex printing. The page  
orientation selected with the printer driver overrides the one se-  
lected here.  
•
•
•
Off  
Long Edge Bind.  
Short Edge Bind.  
Note  
❒ Default: Off  
❒ “Duplex” is available only when the optional duplex unit is in-  
stalled on the printer.  
❖ Output Tray  
Menu  
Description  
Output Tray  
You can select the output tray for printing.  
The tray selection selected with the printer driver overrides the  
one selected here.  
Standard Tray, Finisher Tray, Mailbox Tray 1, Mailbox Tray 2,  
Mailbox Tray 3, Mailbox Tray 4, Auto Tray SW  
Note  
❒ Default: Standard Tray  
❒ Only the installed trays appear on the panel display.  
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Using the Operation Panel  
❖ Print Quality  
Menu  
Description  
Edge Smoothing  
You can select whether the Edge Smoothing feature is enabled.  
•
•
On  
Off  
Note  
❒ Default: On  
❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if  
it is "On".  
Resolution  
You can select the print resolution in dots per inch.  
•
•
•
•
600 dpi (PCL 5e, PCL 6, PS, TIFF)  
400 dpi (TIFF)  
300 dpi (PCL 5e, PS, TIFF)  
200 dpi (TIFF)  
Note  
❒ Default: 600 dpi  
❒ The resolution selected with the printer driver overrides the  
one selected here.  
6
Image Density  
You can select the print image density.  
Lighter +3, Lighter +2, Lighter +1, Normal, Darker +1, Darker +2,  
Darker +3  
Note  
❒ Default: Normal  
❒ When you want a darker image under high volume printing  
conditions, we highly recommend you to select Darker+3  
from the operation panel to better maintain image density.  
Toner Saving  
You can select whether or not the Toner Saving feature is enabled.  
•
•
Off  
On  
Note  
❒ Default: Off  
❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if  
it is "On".  
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Job Control Menu  
❖ System 1/2  
Menu  
Description  
You can select whether the PS error sheet should be printed.  
Print PS Errors  
•
•
Off  
On  
Note  
❒ Default: Off  
I/O Timeout  
You can select how many seconds the printer should wait before  
ending a print job. If data from other ports often appear in the  
middle of your print job, you should increase the timeout value.  
15 seconds, 30 seconds, 60 seconds, 180 seconds, 300 seconds  
Note  
❒ Default: 30 seconds  
Energy Saver 1  
You can select the time the printer should wait before switching  
to Energy Saver mode level 1. This Energy Saver mode reduces  
electric power consumption.  
Off, 1 minute, 3 minutes, 5 minutes, 10 minutes  
Note  
❒ Default: 10 minutes  
6
❒ If there is an error in the printer, the printer will not switch to  
Energy Saver mode level 1. Power consumption is reduced by  
about 40 % compared to standby mode.  
❒ When the printer switches to Energy Saver mode level 1, the  
Power indicator turns off, the On Line indicator stays on, and  
"Energy Saver 1" is displayed on the panel display.  
Energy Saver 2  
You can select the time the printer should wait before switching  
to Energy Saver mode level 2. This Energy Saver mode reduces  
electric power consumption.  
Off (----), 15 minutes, 30 minutes, 1 hour, 2 hours, 3 hours  
Note  
❒ Default: 30 minutes  
❒ If there is an error in the printer, the printer will not switch to  
Energy Saver mode level 2. Power consumption is reduced by  
about 60 % compared to standby mode.  
❒ When the printer switches to Energy Saver mode level 2, the  
Power indicator turns off, the On Line indicator stays on, and  
"Energy Saver 2" is displayed on the panel display.  
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Using the Operation Panel  
❖ System 2/2  
Menu  
Description  
I/O Buffer  
You can select the size of the I/O Buffer. Normally it is not neces-  
sary to change this setting.  
16 KB, 32 KB, 64 KB, 128 KB, 256 KB, 512 KB,  
Note  
❒ Default: 512 KB  
Unit  
You can select the size unit.  
mm, inch  
Note  
❒ Default: Default depends on Metric or Inch version.  
❖ PCL Menu 1/2  
Menu  
Description  
Orientation  
You can select the page orientation.  
The tray selection selected with the printer driver overrides the  
one selected here.  
•
•
Portrait  
6
Landscape  
Note  
❒ Default: Portrait  
Form Lines  
Font Source  
You can select the number of lines per page.  
5-128  
Note  
❒ Default: 64 (Metric version), 60 (Inch version)  
You can select the location of the default font.  
•
•
Internal  
Download  
Note  
❒ Default: Internal  
❒ When you select “Download”, you can select only download-  
ed fonts in RAM.  
Font Number  
You can specify the ID for the default font you want to use.  
•
•
0 to 50 (for Internal)  
1 to N (for Download source)  
Note  
❒ Default: 0  
❒ “N” depends on how many fonts you have downloaded.  
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Job Control Menu  
❖ PCL Menu 2/2  
Menu  
Description  
Point Size  
You can specify the value for the point size you want to use for the  
selected font.  
4.00 to 999.75 by 0.25  
Note  
❒ Default: 12.00  
❒ This setting is effective only for a variable-space font.  
Font Pitch  
Symbol Set  
You can specify the number of characters per inch you want to use  
for the selected font.  
0.44 to 99.99 by 0.01  
Note  
❒ Default: 10.00  
❒ This setting is effective only for a fixed-space font.  
You can select the set of print characters for the selected font. The  
available options are as follows.  
Roman-8, Win L1, Win L2, Win L5, Win 3.0, Legal, ISO L1, ISO L2,  
ISO L5, ISO 4, ISO 6, ISO 11, ISO 15, ISO 17, ISO 21, ISO 60, ISO 69,  
PC-8, PC-850, PC-852, PC-8 D/N, PC8-TK, VN Math, VN US, VN  
Intl, MS Publ, Pifont, Desktop, Math-8, PS Text, PS Math  
6
Note  
❒ Default: Roman-8  
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Using the Operation Panel  
Network Setup Menu  
Reference  
For more information about “Network Setup”, see “Configuring the Printer  
for the Network” in the Setup Guide.  
❖ Network Setup 1/2  
Menu  
Description  
IP Address  
You can specify the printer's IP Address.  
Note  
❒ Default: 011.022.033.044  
Subnet Mask  
You can specify the Subnet Mask.  
Note  
❒ Default: All zero  
Gateway Address  
Access Control  
Access Mask  
You can specify the Gateway Address.  
Note  
❒ Default: All zero  
6
You can specify the Access Control Address.  
Note  
❒ Default: All zero  
You can specify the Access Control Mask.  
Note  
❒ Default: All zero  
Network Boot  
You can select how TCP/IP settings are acquired.  
None, RARP + TFTP, BOOTP, RARP & BOOTP, DHCP, ARP +  
PING, ARP & RARP, ARP & BOOTP, ARP&RARP&BOOTP  
Note  
❒ Default: None  
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Network Setup Menu  
❖ Network Setup 2/2  
Menu  
Description  
Frame Type(NW)  
You can select the Frame Type for NetWare.  
Auto select, Ethernet II, Ethernet 802.3, Ethernet 802.2, Ethernet  
SNAP  
Note  
❒ Default: Auto select  
ActiveProtocols  
You can select the Active Protocols.  
All Active, None, TCP/IP Only, NetWare Only, TCP/IP & NetW,  
ATalk Only, TCP/IP & ATalk,NetWare & ATalk , NetBEUI &  
ATalk, TCP & NW & ATK, NetBEUI only, TCP/IP & NB, Net-  
BEUI & NetW, TCP & NB & NW, NetBEUI & ATalk, TCP & NB &  
ATK, NB & NW & ATalk  
Note  
❒ Default: All Active  
Ethernet  
You can select the data transfer speed used by the Network Inter-  
face Board.  
•
•
•
Auto Select  
10 Mbps  
6
100 Mbps  
Note  
❒ Default: Auto Select  
❒ For details about the appropriate setting to use on your net-  
work, contact your network administrator.  
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Using the Operation Panel  
Maintenance Menu  
There are four menus under the “Maintenance” menu.  
• Restart Printer  
• Menu Reset  
• Hex Dump  
• Registration  
Maintenance Parameters  
❖ Restart Printer  
Menu  
Description  
Restart Printer  
You can restart the printer.  
❖ Menu Reset  
Menu  
Description  
6
Menu Reset  
You can reset a menu settings to the factory defaults except the  
"Registration", "I/O Buffer", "Image Density" and "Network Set-  
up" settings.  
❖ Hex Dump  
Menu  
Description  
Hex Dump  
You can choose to print the Hex Dump or not. With this feature  
"On", all data sent to the printer is printed in hexadecimal charac-  
ter representation.  
•
•
On  
Off  
Note  
❒ Default: Off  
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Maintenance Menu  
❖ Registration  
Menu  
Description  
Vertical  
You can change the position of the printed image on the vertical  
tray so that it can match that of the standard paper tray.  
Tray 3, Tray 4, Bypass Tray, Duplex Unit  
From –9.0 to 9.0  
Note  
❒ Default: 0  
Horizontal  
You can change the horizontal position of the printed image on  
the fed paper so that it matches that of the standard paper tray.  
Bypass Tray, Duplex Unit  
From –9.0 to 9.0  
Note  
❒ Default: 0  
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Using the Operation Panel  
List Print Menu  
There are seven menus under the “List Print” menu.  
• Config. Page  
• Menu List  
• PCL Font List  
• PS Font List  
• Disk Directory  
• Network Status  
• Network Log  
List Print Parameters  
❖ List Print  
Menu  
Description  
Config. Page  
You can print the current configuration of the printer.  
6
⇒ "Printing a configuration page" in the Setup Guide  
Menu List  
You can print the Menu List which shows the function menus of  
this printer.  
PCL Font List  
PS Font List  
You can print a list of the installed PCL fonts.  
You can print a list of the installed PS fonts.  
You can print an HDD directory list.  
Disk Directory  
Network Status  
Network Log  
You can print a network configuration page.  
You can print system log information.  
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Language Menu  
Language Menu  
You can select the language in which you prefer messages to be shown on dis-  
play panel from one of the following:  
English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish,  
Finnish, Portuguese, Czech, Polish, Hungarian  
Note  
❒ Default: English  
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Using the Operation Panel  
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7. Appendix  
Functions That Require Options  
The following table shows the options required in order for various functions to  
become available.  
Note  
❒ Memory requirements depend on the complexly of the print data and the  
printing environment.  
Functions  
Collating  
Required Options  
Memory Unit TypeB or Printer Hard Disk Type 185  
Stapling  
SR510 (500–sheet finisher) or SR720 (1000–sheet finisher) and Print-  
er Hard Disk Type 185 or Memory Unit TypeB  
Duplex Printing  
Sample Printing  
Locked Printing  
Memory Unit TypeB and AD380 (duplex unit)  
Printer Hard Disk Type 185  
Printer Hard Disk Type 185  
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Appendix  
Moving and Transporting the Printer  
R CAUTION:  
Transporting the printer  
• When lifting the machine, use the  
grips on both sides of the ma-  
chine. If you drop the machine, it  
could break or cause an injury.  
When transporting the printer, re-  
move all options and pack the options  
and printer into the box. To remove  
the options, follow in reverse order  
the procedure “Setting Up the Print-  
er” in the Setup Guide. For how to re-  
move the paper feed unit (PS420 or  
PS440), mailbox (CS370), and 500–  
sheet finisher (SR510), follow the pro-  
cedure below.  
• When you move the machine, re-  
member to unplug the power  
cord from the outlet. When you  
pull the plug out of the socket,  
hold it by the plug. If the cord is  
pulled out of the socket abruptly,  
it could become damaged. Dam-  
aged plugs or cords can cause  
an electrical or fire hazard.  
❖ Paper Feed Unit (PS420 or PS440)  
Remove cover 1 and 2 as follows:  
When transporting paper, repack it  
with its original packing materials.  
A Push in the core of the screw by  
about 2 or 3 mm (0.08” or 0.1”)  
with a pointed object (A). Make  
sure the core is depressed  
slightly (B), and remove the  
screws.  
Note  
❒ If you want to remove options in-  
stalled on the printer for moving,  
contact your sales or service repre-  
sentative.  
7
X
A
B
ZAEP721E  
X: 2 or 3 mm (0.08” or 0.1”)  
B Remove cover 1 and 2.  
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Moving and Transporting the Printer  
❖ Mailbox (CS370)  
After removing the four mailbox  
trays, follow these steps.  
❖ 1000–sheet finisher (SR720)  
If you want to remove the 1000–  
sheet finisher, contact your sales or  
service representative.  
A If the duplex unit is installed,  
open the duplex unit by lifting  
the catch.  
Important  
❒ Be sure to disconnect all cables  
from the printer before transport-  
ing it.  
B Open the right cover of the  
printer by lifting the catch, and  
open the upper cover of the in-  
terchange unit by pulling the  
handle.  
❒ The printer is a precision piece of  
machinery. Take care to avoid  
damage during shipment.  
C Use a coin to remove the two  
screws securing the mailbox to A Slide out the four handles on both  
sides of the printer.  
the printer.  
D Pushing the lever inside the up-  
per cover (A), lift the mailbox  
and remove it from the printer.  
ZAEP040E  
7
A
B By holding the handles, lift the  
printer. The printer should be  
held by at least two people.  
ZAEP730E  
❖ 500–sheet finisher (SR510)  
After removing the finisher tray,  
pull the lock under the finisher (A),  
lift the finisher and remove it from  
the printer.  
ZAEP600E  
Moving the Printer Close by  
A
ZDEP350E  
A Turn off the printer, and remove  
all cables and cords from the  
printer.  
B Keeping the printer level, lift and  
move it.  
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Appendix  
Specifications  
Mainframe  
❖ Configuration:  
Desktop  
❖ Print Process:  
Laser beam scanning & electrophotographic printing  
Dual component development  
❖ Printing Speed:  
Maximum 32 pages per minute (A4 long-edge feed or 81/2" × 11" long-edge  
feed, simplex)  
Maximum 25 pages per minute (A4 long-edge feed or 81/2" × 11" long-edge  
feed, duplex)  
❖ Interface:  
Parallel  
Standard 36–pin printer cable and a parallel port on the host computer  
IEEE 1284 I/F (Compatible, ECP, Nibble)  
Network  
10BASE-T/100BASE-TX shielded twisted-pair (STP) cable and category/  
Type 5 cable  
7
❖ Network:  
Topology  
Ethernet 10BASE-T/100BASE-TX  
Protocol  
TCP/IP, IPX/SPX, NetBEUI, AppleTalk  
❖ Resolution:  
600 × 600 dpi (PCL 5e, PCL 6, PostScript 3)  
300 × 300 dpi (PCL 5e, PostScript 3)  
❖ Printer Languages:  
PCL 5e Emulation, PCL 6 Emulation, Adobe PostScript 3  
• Automatic language switching (Auto Sense)  
❖ Fonts:  
PCL 5e, PCL 6  
35 Intellifonts, 10 TrueType fonts, and 1 Bitmap font  
PostScript  
136 fonts (Type 2:24, Type 14:112)  
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Specifications  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media Supported by This Printer”  
❖ Paper Weight:  
⇒ P.17 “Paper and Other Media Supported by This Printer”  
❖ Power Source:  
⇒ inside of the front cover of this manual  
❖ Power Consumption:  
Maximum (full options)  
Printing (full options)  
Energy Saver mode 1  
Energy Saver mode 2  
950 W or less  
600 W or less  
110 W or less  
20 W or less  
❖ Noise Emission *1 :  
Sound Power Level  
Complete System *3  
Mainframe only  
65 dB (A)  
During printing  
Stand-by  
71 dB (A)  
40 dB (A)  
40 dB (A)  
Sound Pressure Level *2  
7
Complete System *3  
Mainframe only  
During printing  
53 dB (A)  
60 dB (A)  
*1  
The above measurements made in accordance with ISO 7779 are actual values.  
They are measured at the position of a bystander.  
The complete system consists of mainframe, paper feed unit (PS440 or PS420), in-  
terchange unit, duplex unit, bypass tray, mailbox, bridge unit and finisher  
(SR510).  
*2  
*3  
❖ Dimensions:  
Width  
Depth  
Height  
Printer only (tray not  
extended)  
550 mm (21.7")  
548 mm (21.6")  
516 mm (20.3")  
With full options  
950 mm (37.5")  
548 mm (21.6")  
1140 mm (44.9")  
❖ Weight:  
Approximately 40 kg (88.2 lb)  
❖ Warm-up Time:  
Less than 45 seconds (68 °F or 20 °C)  
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Appendix  
❖ Paper Input Capacity:  
*1  
*1  
Standard paper tray  
500 sheets × 2  
100 sheets *1  
500 sheets × 2  
Optional bypass tray  
Optional paper feed unit PS440  
Optional paper feed unit PS420  
*1  
2000 sheets  
*1  
Paper weight: 80 g/m2, 20 lb  
❖ Paper Output Capacity:  
Max. 1750 sheets (80 g/m2, 20 lb)  
If the paper is curled or if you use the guides, the output capacity is reduced.  
❖ Memory:  
Standard 32 MB, up to 160 MB (with optional Memory Unit TypeB)  
❖ Options Equipment:  
• PS440 (1000-sheet paper feed unit)  
• PS420 (2000-sheet paper feed unit)  
• Bypass Tray Type 270  
• Interchange Unit Type 280  
• AD380 (duplex unit)  
• CS370 (mailbox)  
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• Bridge Unit Type 320  
• SR510 (500-sheet finisher)  
• SR720 (1000-sheet finisher)  
• Memory Unit TypeB (32 MB/64 MB/128 MB)  
• Printer Hard Disk Type 185  
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Specifications  
Options  
Note  
❒ The following power consumptions values are measured when the options  
are installed on the printer.  
PS440 (1000–sheet paper feed unit)  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
60 – 105 g/m2 (16 – 28 lb)  
❖ Paper Capacity:  
500 sheets × 2 trays  
❖ Power Consumption:  
45 W or less (max.)  
❖ Dimensions (W × D × H):  
660 × 675 × 271 mm (26.0" × 26.6" × 10.7") *1  
*1  
including stands  
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❖ Weight:  
22.8 kg (50.3 lb)  
PS420 (2000–sheet paper feed unit)  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
60 – 105 g/m2 (16 – 28 lb)  
❖ Paper Capacity:  
2000 sheets  
❖ Power Consumption:  
45 W or less (max.)  
❖ Dimensions (W × D × H):  
660 × 675 × 271 mm (26.0" × 26.6" × 10.7") *1  
*1  
including stands  
❖ Weight:  
22.8 kg (50.3 lb)  
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Appendix  
Bypass Tray Type 270  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
60 – 157 g/m2 (16 – 42 lb)  
❖ Dimensions (W × D × H):  
125 × 495 × 163 mm (4.9" × 19.5" × 6.4")  
❖ Weight:  
2.5 kg (5.5 lb)  
Interchange Unit Type 280  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
60 – 105 g/m2 (16 – 28 lb)  
❖ Dimensions (W × D × H):  
137 × 514 × 114 mm (5.4" × 20.2" × 4.5")  
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❖ Weight:  
2 kg (4.4 lb)  
AD380 (duplex unit)  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
60 – 105 g/m2 (16 – 28 lb)  
❖ Printing Speed:  
25 ppm (A4 long-edge feed, 81/2" × 11" long-edge feed)  
❖ Power Consumption:  
20 W or less (max.)  
❖ Dimensions (W × D × H):  
90 × 495 × 455 mm (3.5" × 19.5" × 17.9")  
❖ Weight:  
6.6 kg (14.6 lb)  
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Specifications  
CS370 (mailbox)  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
60 – 105 g/m2 (16 – 28 lb)  
❖ Stack Capacity:  
125 sheets (A4 long-edge feed, 81/2" × 11" long-edge feed: 80 g/m2, 22 lb)/  
each bin  
❖ Power Consumption:  
17 W or less (max.)  
❖ Dimensions (W × D × H):  
440 × 520 × 370 mm (17.3" × 20.5" × 14.6")  
❖ Weight:  
7.1 kg (15.7 lb)  
Bridge Unit Type 320  
❖ Paper Size (Proof Tray):  
⇒ P.17 “Paper and Other Media”  
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❖ Paper Size (Bridge to the finisher):  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight (Proof Tray):  
60 – 157 g/m2 (16 – 42 lb)  
❖ Paper Weight (Bridge to the finisher):  
60 – 105 g/m2 (16 – 28 lb)  
❖ Output Capacity (Proof Tray):  
250 sheets (smaller than A4, 81/2" × 11" : 80 g/m2, 20 lb)  
125 sheets (larger than B4, 81/2" × 14" : 80 g/m2, 20 lb)  
❖ Dimensions (W × D × H):  
443 × 497 × 156 mm (17.4" × 19.6" × 6.1")  
❖ Weight:  
4.5 kg (9.9 lb)  
❖ Other:  
Full stack detection is available.  
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Appendix  
SR510 (500–sheet Finisher)  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
52 – 128 g/m2 (14 – 34 lb) *1  
*1  
When SR510 is used, paper weight is as follows. 60 – 105 g/m2 (16 – 28 lb)  
❖ Stack Capacity:  
500 sheets (A4 long-edge feed, 81/2" × 11" or smaller : 80 g/m2, 20 lb)  
250 sheets (A4 short-edge feed, 11" × 17", 81/2" × 14", 81/2" × 11" short-edge  
feed)  
❖ Staple Capacity:  
30 sheets (A4, 81/2" × 11" or smaller : 80 g/m2, 22 lb)  
20 sheets (A3, B4 long-edge feed, 81/2" × 14" long-edge feed or larger)  
❖ Staple Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Staple Position:  
1 position (upper left)  
❖ Shift Tray:  
Standard  
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❖ Power Consumption:  
164 W or less (max.)*2  
*2 including bridge unit  
❖ Dimensions (W × D × H):  
350 × 490 × 230 mm (13.8" × 19.3" × 9.1")  
❖ Weight:  
8.3 kg (18.3 lb)  
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Specifications  
SR720 (1000–sheet Finisher)  
❖ Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Paper Weight:  
52 – 157 g/m2 (14 – 42 lb) *1  
*1  
When SR720 is used, paper weight is as follows. 60 – 105 g/m2 (16 – 28 lb)  
❖ Stack Capacity:  
1000 sheets (A4 long-edge feed, 81/2" × 11" or smaller : 80 g/m2, 20 lb)  
500 sheets (A4 short-edge feed, 11" × 17", 81/2" × 14", 81/2" × 11" short-edge  
feed)  
❖ Staple Capacity:  
30 sheets (A4, 81/2" × 11" or smaller : 80 g/m2, 22 lb)  
20 sheets (A3, B4 long-edge feed, 81/2" × 14" long-edge feed or larger)  
❖ Staple Paper Size:  
⇒ P.17 “Paper and Other Media”  
❖ Staple Position:  
1 position (upper left)  
❖ Shift Tray:  
Standard  
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❖ Power Consumption:  
164 W or less (max.)*2  
including bridge unit  
❖ Dimensions (W × D × H):  
568 × 520 × 625 mm (22.4" × 20.5" × 24.6")  
❖ Weight:  
21 kg (46.3 lb)  
Memory Unit TypeB  
❖ Memory:  
32 MB/64 MB/128 MB  
❖ Compatible:  
PC100 compatible  
Printer Hard Disk Type 185  
❖ Storage Capacity (Formatted):  
Approx. 6.0 GB or more  
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INDEX  
A
I
AD380, 113, 120  
adhesive labels, 27  
Interchange Unit Type 280, 120  
interface, 116  
B
J
Bridge Unit Type 320, 121  
Job Control, 99  
Bypass Tray Type 270, 36, 120  
L
C
Language, 111  
Caution, ii  
cleaning  
List Print, 110  
Locked Print, 88, 98  
friction pad, 82  
pad, 83  
M
paper feed roller, 80  
registration roller, 84  
Config. Page, 110  
CS370, 121  
custom paper, 38  
custom paper size, 38  
Macintosh  
cancel a print job, 12  
PostScript, set up, 9  
uninstall, PostScript, 16  
Maintenance, 108  
media, 17  
memory, 118  
Memory Unit TypeB, 113, 123  
menu, 95  
menu chart, 93  
Menu key, 95, 96  
Menu List, 110  
Menu Reset, 108  
messages, 41  
D
Delete File, 97, 98  
Disk Directory, 110  
Duplex, 99  
E
Energy Star, v  
envelopes, 27, 34  
error, 41  
Error File(s), 97, 98  
Error indicator, 57  
Escape key, 95  
misfeed, 64  
N
network, 116  
Network Interface Board  
Operating Instructions, vi  
Network Log, 110  
F
Network Setup, 106  
Network Status, 110  
fonts, 116  
friction pad, 82  
O
H
OHP transparencies, 27, 34  
On Line indicator, 57  
On Line key, 57, 95  
operation panel, 93, 96  
options, 118, 119  
Hex Dump, 108  
Output Tray, 99  
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P
S
pad, 83  
panel display, messages, 41  
paper, 17  
paper feed roller, 80  
Paper Input, 99  
paper, loading, 31  
paper, sizes, types, 17  
PCL 5e, 1  
Safety Information, ii  
Sample Print, 85, 97  
Setup Guide, vi  
specifications, 116  
SR510, 113, 122  
SR720, 113, 123  
staple, 71, 73  
System, 99  
Windows 2000, uninstall, 13  
Windows 95/98/Me, uninstall, 13  
Windows NT 4.0, uninstall, 14  
PCL 6, 1  
Windows 2000, uninstall, 13  
Windows 95/98/Me, uninstall, 13  
Windows NT 4.0, uninstall, 14  
PCL Font List, 110  
T
telnet, 54  
thick paper, 34  
toner bottle, 75  
troubleshooting, 41  
U
PCL Menu, 99  
photoconductor unit, 77  
plain paper, 26  
UNIX Supplement, vi  
PostScript, 5  
W
Macintosh, uninstall, 16  
Windows 2000, uninstall, 15  
Windows 95/98/Me, uninstall, 15  
Windows NT 4.0, uninstall, 16  
PostScript 3 Operating Instructions  
Supplement, vi  
Printer Hard Disk Type 185, 113, 123  
Printer Reference, vi  
Print File, 97, 98  
Print Quality, 99  
PS420, 35, 119  
PS440, 119  
PS Font List, 110  
Warning, ii  
Windows 2000  
cancel a print job, 10  
PCL 6/5e, properties, 2  
PostScript, properties, 6  
uninstall, PCL 6/5e, 13  
uninstall, PostScript, 15  
Windows 95/98/Me  
cancel a print job, 10  
PCL 6/5e, properties, 1  
PostScript, properties, 5  
uninstall, PCL 6/5e, 13  
uninstall, PostScript, 15  
Windows NT 4.0  
R
cancel a print job, 11  
Registration, 108  
registration roller, 84  
replace  
PCL 6/5e, properties, 3  
PostScript, properties, 7  
uninstall, PCL 6/5e, 14  
uninstall, PostScript, 16  
photoconductor unit, 77  
toner bottle, 75  
Restart Printer, 108  
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complete satisfaction  
www.lanier.com  
your document management partner  
Lanier Worldwide, Inc. | 2300 Parklake Drive, N.E. | Atlanta, GA USA 30345  
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