LOREX Technology DVR DHU500 User Manual

OPERATOR’S MANUAL  
English version 1.0  
DHU500 SERIES  
MPEG4 Networkable DVR  
Copyright „ 2007 Digimerge Technologies Inc.  
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Important Safeguards  
PREFACE  
Important Safeguards  
In addition to the careful attention devoted to quality standards in the manufacture process of your video  
product, safety is a major factor in the design of every instrument. However, safety is your responsibility too.  
This sheet lists important information that will help to assure your enjoyment and proper use of the video  
product and accessory equipment. Please read them carefully before operating and using your video product.  
Installation  
1. Read and Follow Instructions - All the safety and  
operating instructions should be read before the  
video product is operated. Follow all operating  
instructions.  
8. Ventilation - Slots and openings in the case are  
provided for ventilation to ensure reliable operation  
of the video product and to protect it from  
overheating. These openings must not be blocked  
or covered. The openings should never be blocked  
by placing the video equipment on a bed, sofa, rug,  
or other similar surface. This video product should  
never be placed near or over a radiator or heat  
register. This video product should not be placed in  
a built-in installation such as a bookcase or rack  
unless proper ventilation is provided or the video  
product manufacturer’s instructions have been  
followed.  
2. Retain Instructions - The safety and operating  
instructions should be retained for future reference.  
3. Heed Warnings - Comply with all warnings on the  
video product and in the operating instructions.  
4. Polarization - Do not defeat the safety purpose of  
the polarized or grounding-type plug.  
A polarized plug has two blades with  
one wider than the other.  
9. Attachments - Do not use attachments unless  
recommended by the video product manufacturer as  
they may cause a hazard.  
Agroundingtypeplughastwoblades  
and a third grounding prong.  
10. Water and Moisture - Do not use this video product  
nearwater. Forexample, nearabathtub, washbowl,  
kitchen sink or laundry tub, in a wet basement, near  
a swimming pool and the like.  
The wide blade or the third prong are  
provided for your safety.  
If the provided plug does not fit into  
your outlet, consult an electrician for  
replacement of the obsolete outlet  
Caution: Maintain electrical safety. Powerline  
operated equipment or accessories connected to  
this unit should bear the UL listing mark of CSA  
certification mark on the accessory itself and should  
not be modified so as to defeat the safety features.  
This will help avoid any potential hazard from  
electrical shock or fire. If in doubt, contact qualified  
service personnel.  
5. Power Sources - This video product should be  
operated only from the type of power source  
indicated on the marking label. If you are not sure of  
the type of power supply to your location, consult  
your video dealer or local power company. For video  
products intended to operate from battery power, or  
other sources, refer to the operating instructions.  
11. Accessories - Do not place this video equipment  
on an unstable cart, stand, tripod, or table. The video  
equipment may fall, causing serious  
6. Overloading - Do not overload wall outlets of  
extension cords as this can result in the risk of fire  
or electric shock. Overloaded AC outlets, extension  
cords, frayed power cords, damaged or cracked wire  
insulation, and broken plugs are dangerous. They  
may result in a shock or fire hazard. Periodically  
examine the cord, and if its appearance indicates  
damage or deteriorated insulation, have it replaced  
by your service technician.  
damage to the video product. Use  
this video product only with a cart,  
stand, tripod, bracket, or table  
recommended  
by  
the  
manufacturer or sold with the video  
product.Anymountingoftheproduct  
should follow the manufacturer’s  
instructions and use  
a
mounting accessory  
recommended by the manufacturer.  
7. Power-CordProtection -Powersupplycordsshould  
be routed so that they are not likely to be walked on  
or pinched by items placed upon or against them,  
paying particular attention to cords at plugs,  
convenience receptacles, and the point where they  
exit from the video product.  
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Important Safeguards  
PREFACE  
Service  
13. Servicing - Do not attempt to service this video  
equipment yourself as opening or removing covers  
may expose you to dangerous voltage or other  
hazards. Refer all servicing to qualified service  
personnel.  
Use  
19. Cleaning - Unplug the video product from the wall  
outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a damp cloth for cleaning.  
20. Product and Cart Combination - Video and cart  
combination should be moved with care. Quick  
stops, excessive force, and uneven surfaces may  
cause the video product and car combination to  
overturn.  
14. Conditions Requiring Service - Unplug this video  
product from the wall outlet and refer servicing to  
qualified service personnel under the following  
conditions.  
21. Object and Liquid Entry - Never push objects for  
any kind into this video product through openings as  
they may touch dangerous voltage points or  
“short-out” parts that could result in a fire or electric  
shock. Never spill liquid of any kind on the video  
product.  
A. When the power supply cord or plug is  
damaged.  
B. If liquid has been spilled or objects have fallen  
into the video product.  
C. If the video product has been exposed to rain  
or water.  
22. Lightning - For added protection for this video  
product during a lightning storm, or when it is left  
unattended and unused for long periods of time,  
unplug it from the wall outlet and disconnect the  
antenna or cable system. This will prevent damage  
to the video product due to lightning and power line  
surges.  
D. If the video product does not operate normally  
by following the operating instructions. Adjust  
only those controls that are covered by the  
operating instructions. Improper adjustment of  
other controls mayresult in damage and will often  
require extensive work by a qualified technician  
to restore the video product to its normal  
operation.  
E. If the video product has been dropped or the  
cabinet has been damaged.  
F. When the video product exhibits a distinct  
change in performance. This indicates a need for  
service.  
15. Replacement Parts - When replacement parts are  
required, have the service technician verify that the  
replacements used have the same safety  
characteristics as the original parts. Use of  
replacements specified by the video product  
manufacturercanpreventfire, electricshockorother  
hazards.  
16. Safety Check - Upon completion of any service or  
repairs to this video product, ask the service  
technician to perform safety checks recommended  
by the manufacturer to determine that the video  
product is in safe operating condition.  
17. Wall or Ceiling Mounting - The cameras provided  
with this system should be mounted to a wall or  
ceiling only as instructed in this guide, using the  
provided mounting brackets.  
18. Heat - The product should be situated away from  
heat sources such as radiators, heat registers,  
stoves, or other products (including amplifiers) that  
produce heat.  
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General Precautions  
PREFACE  
NOTE  
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it  
is designated to provide reasonable protection against interference and will not cause interference with other appliance  
usage.  
However, it is imperative that the user follows this manuals guidelines to avoid improper usage which may result in  
damage to the unit, electrical shock and fire hazard injury  
In order to improve the feature functions and quality of this product, the specifications are subject to change without  
notice from time to time.  
FCC CLASS B NOTICE  
Note:  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in  
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not in-  
stalled and used in accordance with the instruction, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception (which can be determined by turning the equipment on  
and off), the user is encouraged to try to correct the interference by one or more of the following measures:  
z
z
z
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected  
z
Consult the dealer or an experienced radio or television technician for assistance  
General Precautions  
1. All warnings and instructions of this manual should be followed  
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth  
for cleaning  
3. Do not use this unit in humid or wet places  
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked  
5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables  
to protect the unit from electrical surge  
DIGIMERGE TECHNOLOGIES INC.  
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Table of Contents  
TOC  
Table of Contents  
Section 1 - Location and Control  
DHU500 Series - Front .................................................................... 8  
DHU500 Series - Back ................................................................... 10  
Section 2 - Remote Control..................................................................... 14  
Section 3 - Operating the DVR ............................................................... 15  
Starting the DVR - Self Test Screens ............................................ 16  
Starting the DVR - QUAD Display ................................................. 16  
Powering Off the DVR/Stopping Recording.................................... 16  
Main Menu Control ........................................................................ 17  
Event Search Functions.................................................................. 18  
Date / Time Search........................................................................................................ 19  
Calendar Search............................................................................................................ 19  
Backup Menu................................................................................................................. 20  
Log View........................................................................................................................ 21  
Accessing with Web Client ............................................................. 22  
Internet Explorer Settings - Active X Controls .............................................................. 22  
Internet Explorer Settings - Allowing Pop-Ups .............................................................. 23  
DigiClient Software ........................................................................ 24  
Minimum System Requirements: .................................................................................. 24  
Logging Into Live Monitoring ........................................................................................ 24  
Web Client - Main Window ............................................................ 25  
Channels Window ......................................................................................................... 26  
Detail Tabs ................................................................................................................... 26  
Remote/Local Controls ................................................................................................. 26  
System ......................................................................................................................... 27  
Remote/Local Controls ................................................................................................. 28  
Local ............................................................................................................................ 28  
Save Controls ............................................................................................................... 29  
Live ............................................................................................................................... 30  
Disconnect .................................................................................................................... 30  
Pan/Tilt/Zoom ............................................................................................................... 30  
Display Options ............................................................................................................ 31  
Connect Button ............................................................................................................. 31  
Setup ............................................................................................................................ 31  
Remote Setup ............................................................................................................... 31  
Local Setup ................................................................................................................... 32  
Firmware Upgrade ........................................................................................................ 38  
Channel Buttons ........................................................................................................... 38  
Date / Time ................................................................................................................... 38  
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SECTION 1  
LOCATION AND CONTROL  
DHU500 Series - Front View...................... 8  
DHU500 Series - Rear View .................... 10  
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DHU500 Series - Front  
SECTION 1  
DHU500 Series - Front  
1
2
3
4
5
6
7
8
9 10  
11 12  
13 14  
15  
1. POWER - Turns the DVR unit ON/OFF.  
2. CDRW DRIVE - Drive bay for CD-RW Drive  
3. LED POWER AND HDD LIGHTS - Indicates unit power and HDD activity  
4. NUMBER / LETTER PAD  
• Use the numbers to switch between cameras in View mode.  
• Use the Numbers and Letters for Menu data input.  
5. SCREEN SELECT / MENU NAVIGATION - Performs a dual purpose:  
• Changes the Camera view to Single, 4 Camera, 9 Camera or 16 Camera views.  
• Use the KLIJ buttons to navigate through the MENU options (in MENU mode).  
6. STOP / EJECT - Stops the playback of a previously recorded event / Ejects the CDRW Drive.  
7. PAUSE - Pauses the playback of a previously recorded event.  
8. REV - REVERSES the playback of a previously recorded event.  
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DHU500 Series - Front  
SECTION 1  
1
2
3
4
5
6
7
8
9 10  
11 12  
13 14  
15  
9. PLAY/FWD-Startstheplaybackofapreviouslyrecordedevent. IfthePLAY/FFbuttonispressed  
during playback, the FAST FORWARD option will become active.  
10. REC - Manually starts/stops recording of the currently displayed camera.  
11. VOLUME UP / DOWN - Raises and Lowers the system volume.  
12. AUDIO - Switches between cameras 1-4 to receive audio  
z
* Only one channel audio available on the 4-Channel DVR Model.  
13. MENU - Accesses the DVR system menu options. See page 16 for details.  
14. SEARCH - Accesses the Search Menu. See page 40 for Search Menu options  
15. USB PORT - Connection port for a removable USB Hard Drive (USB Key)  
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DHU500 Series - Back  
SECTION 1  
DHU500 Series - Back  
1
2
3
4
5
6
7
8
9
10  
11  
1. BNC VIDEO INPUTS - Video inputs for direct connection to Cameras or for looping input to a  
DVR. The number of ports will vary based on the DVR model (4 Channel, 8 Channel or 16  
Channel).  
2. AC INPUT - Connect the AC power using the power cord provided with the unit from the DVR  
to an electrical outlet.  
3. COMPOSITE - A Composite Video OUT connection used to connect the DVR to a Slave Monitor  
or DVR.  
4. S-VIDEO - Outgoing connection for S-VIDEO.  
5. VGA PORT - Used to connect the DVR to a computer Monitor.  
6. AUDIO INPUTS - Connect up to 4 camera Audio inputs.  
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DHU500 Series - Back  
SECTION 1  
7
8
9
10  
11  
7. AUDIO OUT - Connect the Audio OUT to the AUDIO IN on an DVR or Monitor.  
8. RS232 PORT - Connection for an RS-232 Device.  
* Not available on 4-Channel DVR Model.  
9. ETHERNET PORT - Connects the DVR to a router for connection to the internet. Refer to the  
Instructions on Page 51 for Remote Connection.  
10. NTSC/PAL SWITCH - Changes the DVR unit between NTSC and PAL modes.  
11. ALARM / SENSOR BLOCK - Ports for connecting an Alarm or Sensor Device (such as a  
Motion Sensor or Window/Door Sensor).  
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SECTION 2  
REMOTE CONTROL  
Remote Control........................................14  
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Remote Control  
SECTION 2  
Remote Control  
Listed below is a quick reference for the Remote Control. For details on specific features, refer to  
the DHU500 Series - Front Panel features on Pages 10-11  
REC - Starts/Stops  
Manual Recording  
POWER BUTTON -  
Turns the DVR ON  
PTZ - Accesses the  
Pan/Tilt/Zoom Setup  
menu  
NUMBER  
Control for Cameras  
1-16 used for  
adding information in  
the Menu system.  
PAD  
-
OSD - Configures the  
On Screen Display  
settings  
&
SEQ - Sets camera  
display to Sequence  
INFO  
-
Displays  
system details  
LOG - View system  
log details  
MUTE - Turns sound  
ON/OFF  
AUDIO - Switches the  
current Audio Channel  
(only  
channel on the  
Channel DVR model)/  
one  
audio  
MENU - Accesses the  
DVR Menu System  
4
SEARCH - Accesses  
SEL / CONTROLS -  
the Search Menu.  
Switch  
between  
display  
modes  
CH -/+ - Switches  
between Channels  
(Single, Quad, 9 and  
16). SEL used as the  
Select function in the  
Menu.  
PLAYBACK  
CONTROLS  
Controls the playback  
of previously  
recorded event  
-
a
VOL - Adjusts the  
Volume UP/DOWN  
NOTE - Remote Control may not be exactly as shown - color may vary.  
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SECTION 3  
OPERATING THE DVR  
Starting the DVR - Self Test Screens.......16  
Starting the DVR - QUAD Display ............16  
Powering Off the DVR ..............................16  
Main Menu Control ...................................17  
Event Search Funstion .............................18  
Accessign the DVR Locally/Remotely ......22  
Web Client Software.................................24  
Web Client - Main Window .......................25  
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Starting the DVR - Self Test Screens  
SECTION 3  
Starting the DVR - Self Test Screens  
Once the DVR has been connected and powered on, the following self-test screens will appear:  
NOTE: If a new HARD DRIVE is detected by the system, the DVR will automatically FORMAT  
the new drive.  
Starting the DVR - QUAD Display  
After the system self-tests have  
been completed, the DVR will  
switch to the CAMERA viewing  
screens (in QUAD MODE) with the  
following information displayed on  
screen:  
CH1-CH4: Camera title  
indicators  
HDD%: Percentage of Hard  
Drive used  
MM/DD/YYYY - HH:MM:SS:  
The current system date and  
time.  
If a camera is not detected, or the  
Camera is in COVERT MODE, the  
associated portion of the QUAD or  
MULTI screen will display a BLUE SCREEN.  
Powering Off the DVR/Stopping Recording  
In order to power down the DVR Unit, or to manually stop the current recording, the default  
system password of ‘00000000’ will need to be entered (when prompted). If the default password  
is changed, then the new user specified password will be used instead.  
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Main Menu Control  
SECTION 3  
Main Menu Control  
EntertheMENUscreenbypressingtheMENUbutton. TheSystemPasswordmayberequired,  
based on system settings.  
• Scroll through the 5 Main options by pressing the KL buttons.  
• To enter a sub-menu, navigate to the option and press the SEL button.  
• To exit a SUBMENU, press the MENU button. To save the changes, select the SAVE & EXIT  
option and press the SEL button.  
• Pressing the MENU button from the MAIN MENU will exit the MENU configuration screen  
Outlined below are the buttons used to access menu settings:  
KLIJ : Scroll up and down within a menu option / Change menu options  
SEL : Press this button to select and change the values in a menu option  
MENU : Complete modifications of a menu option; exit a menu  
NOTE:  
After 60 seconds of inactivity in the Menu mode, the system will go back to the previously  
displayed live camera screen  
DISPLAY SET  
RECORDING SET  
SYSTEM SET  
NETWORK SET  
EVENT NOTIFICATION  
Set the display options  
Set the Recording options  
Set the System options  
Set the Network Options  
Setup for Event Notifications  
through Email  
MAIN MENU  
DISPLAY SET  
RECORDING SET  
SYSTEM SET  
NETWORK SET  
EVENT NOTIFICATION  
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Event Search Function  
SECTION 3  
Event Search Function  
The Event Search function is used to locate previously recorded events (Motion, Sensor or  
Manual Event recording), and to view a list of logged system events.  
Press the SEARCH button located on the front panel of the DVR to access the Event Search  
Menu.  
ALL  
Internal  
01-01-2006 01:01:01  
Search  
Date/Time Search  
Calendar Search  
Event:  
HDD:  
Date:  
PLAY  
Year: 2006  
Month: 1  
SUN MON TUE WED THU FRI SAT  
_____________________________  
1
8
2
9
3
4
5
6
7
10 11 12 13 14  
15 16 [17] 18 19 20 21  
22 23 [24] 25 26 27 28  
29 30  
31  
Backup  
Log  
LOG LIST (1/#)  
01-01-2006 01:01:01 Power Fail  
01-01-2006 02:02:02 Power On  
01-01-2006 03:03:03 Video Loss  
01-01-2006 04:04:04 Power Off  
01-01-2006 05:05:05 Record Start  
01-01-2006 05:05:06 Record Stop  
01-01-2006 05:05:06 Record Error  
01-01-2006 06:06:06 Motion CH3  
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Event Search Function  
SECTION 3  
Date / Time Search  
Search and play previously recorded events by Date, Time and Event type.  
ALL  
Internal  
01-01-2006 01:01:01  
Date/Time Search  
Event:  
HDD:  
Date:  
PLAY  
1. EVENT: Select an event type - Alarm, Motion or All. Press the K and L buttons to highlight, and  
press IJ buttons to select an event type.  
2. HDD: Select a Hard Drive (if multiple drives are available). Press the K and L buttons to highlight,  
and press IJ buttons to select a Hard Drive type.  
3. DATE: Select a date to search. Press the K and L buttons to highlight, and press the number  
pad keys on the front of the DVR to set the Date and Time.  
4. PLAY: Plays a selected event. Press the K and L buttons to highlight, and press the SEL button  
to play.  
Calendar Search  
Search and play previously recorded events in Calendar format.  
Calendar Search  
Date 01-01-2006  
Year: 2006  
Hour 0...4...8...12...16...20...  
Month: 1  
CH1  
CH2  
CH3  
CH4  
SUN MON TUE WED THU FRI SAT  
_____________________________  
1
8
2
9
4
5
6
7
3
10  
11 12 13 14  
18 19 20 21  
25 26 27 28  
15 16  
22 23  
29 30  
[17]  
[24]  
31  
(Dates with recording set to ON will have [ ] brackets)  
1. YEAR: Select the Year. Press the K and L buttons to highlight, and press IJ buttons to select  
a year.  
2. MONTH: Select the Month. Press the K and L buttons to highlight, and press IJ buttons to  
select a month.  
3. DATE: Select a date to search. Press the IJK and L buttons to select a Day from the Calendar,  
and press the SEL button to access the Date Submenu.  
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Event Search Function  
SECTION 3  
Backup Menu  
A USB Memory Stick can be connected to the front panel of the DVR, and is used as a backup  
device or to upgrade the Firmware on the DVR.  
Backup to USB / CDRW  
1. Insert the USB Memory Stick into the DVR or place a CD in the CDRW Drive, then choose the  
Backup Menu from the Search Function.  
NOTE: The Memory Stick should be Formatted on a PC prior to copying data from the DVR Unit.  
2. Press the Search Button on the front panel of the DVR.  
Select the Backup option to access the Backup Menu.  
BACKUP  
• Backup Device: Indicates the detected device is a  
FLASH Memory Stick or a CDRW Disk  
BACKUP DEVICE: FLASH  
DEVICE FORMAT  
• Device Format - Clears all data from the FLASH  
Memory Stick  
FILE FORMAT: EXCLUSIVE AVI  
FROM: 01-01-2006 01:02:03  
TO: 01-01-2006 04:05:06  
CHANNEL: 1  
CALCULATING BACKUP SIZE  
TRANSFER  
• File Format - Set to EXCLUSIVE or AVI.  
EXCLUSIVE is the proprietary format of the DVR  
unit, where AVI can be played through WIndows  
Media Player.  
• FROM / TO - Specify the date range for backup  
FREE/TOTAL SPACE 49M/250M  
REQUIRED SPACE 60M  
• CHANNEL - Select an individual Channel (1-16  
depending on the DVR model) to backup to the  
Memory Stick (in AVI Format). If the File Format is  
set to Exclusive, all channels will be backed up.  
• Transfer - Sends the data to the memory stick or  
CDRW.  
3. Select the “Calculate Backup Size” option. This will provide the DVR with the total free space  
available to the backup device.  
4. Select the “Transfer” option to backup the data to the selected device (Memory Stick or CDRW).  
5. Press the Search Button to exit the Backup mode.  
Compatible USB Devices  
The following USB devices have been tested successfully with the DHU500 Series DVR:  
• Lexar Jumpdrive 128/256 MB  
• SanDisk Mini Cruzer 128 MB  
• SanDisk Cruzer Micro 256 MB  
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Event Search Function  
SECTION 3  
Log View  
Displays all logged system events.  
Log  
LOG LIST (1/#)  
01-01-2006 01:01:01 Power Fail  
01-01-2006 02:02:02 Power On  
01-01-2006 03:03:03 Video Loss  
01-01-2006 04:04:04 Power Off  
01-01-2006 05:05:05 Record Start  
01-01-2006 05:05:06 Record Stop  
01-01-2006 05:05:06 Record Error  
01-01-2006 06:06:06 Motion CH3  
Navigate through events using the K and L buttons to highlight, and press the SEL key on the  
front of the DVR to view an event (i.e. View a previously recorded Motion Event by selectong the  
Motion CH listing, and pressing the SEL button to start the playback).  
NOTE: Not all events are viewable recordings (i.e. Power Fail, Menu Set, etc.) These event  
types are displayed for record purposes only, and do not provide corresponding video.  
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Accessing with Web Client  
SECTION 3  
Accessing with Web Client  
Once the DVR and Network have been successfully configured, a connection can be made with  
a Local PC (a PC within the same network as the DVR), or remotely (a PC from outside the  
network via the Internet) using Microsoft Internet Explorer:  
Local: Use the internal network IP address. For Example:  
If you are using a different Web server port number, you will need to add this to the end of the  
address (i.e. using port 2005):  
Remote: Use either the external IP address or the DDNS name:  
If you are using a different Web server port number, you will need to add this to the end of the  
address (i.e. using port 2005):  
Internet Explorer Settings - Active X Controls  
To correctly load the Web Client Software, the security settings in Internet Explorer may need to  
be adjusted:  
1. Open Internet Explorer. Click TOOLS and select INTERNET OPTIONS.  
2. Select the SECURITY tab, and click the CUSTOM LEVEL button. Change the following settings:  
• Active X Controls and Plug-ins:  
z
Set ‘Automatic Prompting for Active X Controls’ to Disable  
Set ‘Download Unsigned Active X Controls’ to Prompt  
z
• Miscellaneous:  
Set ‘Allow script-initiated windows without size or position constraints’ to  
Enable  
z
3. Click on APPLY and OK to close the INTERNET OPTIONS window.  
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Accessing with Web Client  
SECTION 3  
Internet Explorer Settings - Allowing Pop-Ups  
The Web based client software requires the use of Pop-Ups in Internet Explorer. Once the  
address has been entered into the Address bar, an alert may appear indicating that a Pop-Up  
window has been blocked:  
1. Click on the Pop-Up warning on the Internet  
Explorer Window to access the Pop-Ups drop  
down menu  
2. Select ‘Always Allow Pop-ups from This Site’  
3. A prompt window will appear to Allow the Pop-Up  
from this site. Select YES.  
NOTE: If you have a Pop-Up blocker installed, you  
may need to disable it prior to loading the Web  
Client Software.  
Internet Explorer Settings - Installing the Active-X Controls  
The Web based client software requires the use of Active-X Controls:  
1. Click on the Security warning on the Internet Explorer Window to access the Security drop down  
menu  
2. Select ‘Install Active X Control’  
3. A Security prompt window will appear to Install and Run the ‘DG Client’. Select YES  
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Web & Digi Client Software  
SECTION 3  
Web & Digi Client Software  
Minimum System Requirements:  
The minimum requirements are the same for the 4, 8 and 16 channel models.  
• Operating System: Windows XP Home or Professional  
• CPU: Pentium 4 1.7GHZ or equivalent  
• Memory: 512 MB or greater  
• Hard Drive Space: Minimum of 30 MB Install Space. Additional hard drive space is required  
for saving DVR data to the local PC.  
Logging Into Live Monitoring  
Once the Web or Digi Client application has loaded through Internet Explorer, a pop-up window will  
appear. Log in as:  
• Username: admin  
• Password: 00000000 (may be different if the default  
system password on your DVR was changed)  
The Web Client or Digi Client software will load once the Login has been completed successfully.  
Failure to login correctly will close the Web Client window.  
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Digi Client - Main Window  
SECTION 3  
Digi Client - Main Window  
12  
1
11  
10  
9
8
7
2
6
3
4
5
NOTE: Third party Internet Explorer toolbars (such as Google or Yahoo toolbars) may interfere  
with screen display. Please disable or uninstall these toolbars prior to use.  
1. Channels Window - Displays Active Cameras. Inactive cameras or unavailable channels will  
be displayed in blue.  
2. Detail Tabs - Displays system information (Logs, Events, System Info. and Status).  
3. Remote/Local Controls - Controls the playback of events at the remote or local level.  
4. Save Controls - Saves images and recordings to the local PC.  
5. Live - Indicates whether the currently displayed images are Live or previously recorded.  
6. Disconnect - Exits the Web Client Software.  
7. Pan/Tilt/Zoom - Controls for Pan/Tilt/Zoom enabled cameras.  
8. Display Options - Changes the view of the currently displayed cameras (1, 4, 8, 9 or 16).  
9. Connect Button - Reconnect to the DVR (if the connection is lost).  
10. Setup - Controls features for the Remote DVR or Local PC, and Firmware Updates  
11. Channel Buttons - Displays individual channels.  
12. Date / Time - Displays the Date and Time of the local PC.  
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Channels Window  
SECTION 3  
Channels Window  
Displays all Active Cameras. Inactive cameras or  
unavailable channels will be displayed in blue. An  
individual camera can be loaded into full screen  
mode by double clicking on a selected channel.  
NOTE: Windows can be dragged-and-dropped  
anywhere within the Multi-view screen mode.  
Detail Tabs  
Displays system information:  
1. Log - Shows login, logout  
and connection details.  
2. Event - Displays camera  
event messages: Motion,  
Alarm, Sensor and Video  
Loss.  
NOTE: Double clicking on a MOTION event  
will display a list of all events, and double  
clicking on an event will start the playback of  
the previously recorded video.  
3. Info  
-
Displays system  
information retrieved from  
the DVR.  
4. Status - Indicates the status  
of the DVR and Cameras.  
Remote/Local Controls  
Controls the playback of events at the remote or local level.  
1. System - Indicates that Remote DVR is the current Client. All  
buttons are controlling the remote DVR.  
2. Local - Indicates that the Local PC is the current Client. All buttons are controlling functions on  
the local PC.  
3. Volume - Controls the volume of the DVR unit.  
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Remote/Local Controls  
SECTION 3  
Remote/Local Controls  
System  
1. Playback Buttons - Controls the recording and playback of  
cameras at the Remote DVR. All recording takes place on the  
DVR, and playback is retrieved from the DVR to the local PC.  
2. Recording - Pressing the REC Button starts recording on the remote DVR, and pressing the  
REC button a second time stops the recording. The system password will need to be provided  
to stop the Recording.  
3. Playback - Plays back previously recorded  
events from the DVR.  
• Pressing the PLAY Button opens the Event  
Search window. Select a Start Time and End  
Time, and click OK.  
SelectaneventfromthePlaybacklist, andclick  
the START button to begin the playback.  
• Once the playback begins on the Web Client,  
additional control buttons become act  
STEP BACK  
REVERSE  
PAUSE  
STOP  
STEP FORWARD  
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Remote/Local Controls  
SECTION 3  
Remote/Local Controls  
Local  
1. Playback Buttons - Controls the recording and playback of  
Remote cameras to the Local PC. All recording and playback  
takes place on the PC.  
2. Recording - Pressing the REC Button starts recording from the remote DVR to the local PC.  
3. Playback - Plays back previously recorded  
events (recorded to the PC).  
• Pressing the PLAY Button opens the Event  
Search window. Select options (Download or  
Live Backup) and press OK.  
• Select a Start and End Time, and press OK  
• Select and Event from the list, and press Start  
• Once the playback begins on the Web Client,  
additional control buttons become act  
STEP BACK  
REVERSE  
PAUSE  
STOP  
STEP FORWARD  
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Save Controls  
SECTION 3  
Save Controls  
Saves images and recordings to the local PC.  
Download  
Save  
View Saved Images  
1. Download - Retrieves previously recorded  
data from the DVR Hard Drive, and makes a  
localPCcopy. AftertheDownloadbuttonhas  
been selected, a Start / End Time selection  
window appears to select a date and time  
range for download. Options within the  
Advanced options allow for specific channels  
to be retrieved (all channels are retrieved by  
default).  
Choose a Start Time and an End  
time to retrieve. The data will be downloaded to the C:\DGClient\Download directory.  
2. Save - Saves an copy of the onscreen images to JPG to the  
C:\DGClient\Saved directory. A window will appear once the  
successful copying has been completed.  
3. View Saved Images - Opens the directory listing of all saved JPG images. Double clicking on  
an Image file will open the file in the Web Client.  
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Live  
SECTION 3  
Live  
Indicates whether the currently displayed images are Live or previously recorded.  
Disconnect  
Clicking on the QUIT button will exit the Web Client Software. A prompt will appear to  
provide the password, and a confirmation window will appear. Clicking YES will exit the  
software.  
Pan/Tilt/Zoom  
Controls for Pan/Tilt/Zoom enabled cameras.  
• Pan/Tilt/Zoom/Focus/OSD Controls  
• Panning Controls (Left, Right, Up and Down)  
• Alert Indicators (Alarm, Motion and Video Loss)  
• Reset all Events  
1. Pan/Tilt - Controls the Pan and Tilt of PTZ enabled cameras  
(not available on the 4 channel model).  
2. Zoom/Focus - Controls the Zoom and Focus of PTZ enabled  
cameras (not available on the 4 channel model).  
3. OSD - Turns the On Screen Display of Channel details ON/OFF  
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Display Options  
SECTION 3  
Display Options  
Changes the view of the currently displayed cameras (Full, 4, 8, 9  
or 16 Camera Display).  
Connect Button  
Reconnects to the DVR (if the connection is lost). Clicking on the Connect button will  
open the Login screen to enter the Username and Password.  
Setup  
Controls features for the Remote DVR or Local PC  
1. Remote Setup - Setup and Configuration on the remote  
DVR  
2. Local Setup - Setup and Configuration on the local Web  
Client  
3. Firmware Upgrade - Use the local PC Web Client to  
update the Remote DVR Firmware.  
Remote Setup  
Changes made to the Remote Setup will adjust the settings on the Remote DVR. The setup  
controls 4 different aspects of the DVR:  
• Display Setup  
• Recording Setup  
• System Setup  
• Event Setup  
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Setup  
SECTION 3  
1. Display Set  
Camera Definition - Assign names to all detected Cameras  
Full Display Sequence Submenu - Configures the display sequence for all available  
cameras. Any camera set to Bypass will not be displayed in DVR Sequencing mode.  
QUADDisplaySequenceSubmenu-ConfigurestheQUADdisplaysequenceforallavailable  
cameras. Any page (contains 4 cameras) set to Bypass will not be displayed in DVR QUAD  
Sequencing mode.  
Camera Covert - Turns Camera display ON/OFF The DVR unit will continue to record, even  
if all cameras are set to OFF.  
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Setup  
SECTION 3  
2. Recording Set  
The Recording Set option controls 3 subgroups - Basic Configuration, Recording Group and  
Recording ON/OFF.  
Basic Configuration - Controls some of the basic functions of the DVR:  
z
z
z
z
Audio Recording: Turns the recording for audio channels ON or OFF.  
Repeat Recording: Sets recording repeat to ON or OFF (i.e. Overwrite options).  
Watermark Embedding: Embeds a watermark into the recording. Set to ON or OFF.  
Recording Resolution: Changes the recording Resolution.  
Recording Group - Controls 4 subgroups - Normal, Alarm, Motion and Schedule.  
z
Normal Page: Configures the number of FPS (Frames per Second) and sets the  
Recording Quality for all available Cameras  
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Setup  
SECTION 3  
z
Alarm Page: Configures the number of FPS (Frames per Second) and sets the  
Recording Quality for all available Cameras. The Alarm Duration (in seconds) can  
also be set to a maximum of 150 Seconds.  
Use the SET Menu Button to turn Alarm Recording ON or OFF for each available  
camera.  
z
Motion Page: Configures the number of FPS (Frames per Second), Recording Quality  
and Sensitivity for all available Cameras  
Use the SET Menu Button to set up the Motion Detection Area for each available  
camera.  
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Setup  
SECTION 3  
z
Schedule Page: Configures the number of FPS (Frames per Second) and sets the  
Recording Quality for all available Cameras  
Use the SET Menu Button to set up the Motion Detection Area for each available  
camera.  
Recording ON/OFF - Sets Recording for Alarm, Motion and Schedule to ON or OFF.  
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Setup  
SECTION 3  
3. System Set  
The System Set controls some of the general functionality of the remote DVR:  
User Accounts - Add up to 5 user accounts for remote access to the DVR unit.  
PTZ Camera Model Setup - Configuration for PTZ enabled cameras.  
Sensor IN Setup - Configuration for any external sensor devices connected to the remote  
DVR (such as Door or Window Sensors) to a maximum of 4.  
Alarm OUT Setup - Configuration for Alarm type devices (maximum of 4).  
Auto Delete Mode - Sets the time period for Auto Delete (how long the DVR unit will retain  
recorded video data). This dropdown can be set between 0 Days to 99 Days, or to None.  
PTZ Controller - Settings for the PTZ Controller  
z
z
z
ID: Set the ID Dropdown between 1 and 6,  
PTZ Model: Only option available is TB-CN SERIES  
Baud Rate: Set to 2400, 4800 or 9600  
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Setup  
SECTION 3  
4. Event Set  
The Event Set controls event related reporting and alerts:  
Email Registration - Add email addresses for automatic event alerts.  
Email Report - Configuration for Alert Reporting to email by Day, Time, and when the email  
should be sent (i.e. immediately)  
Notification Out - Sets the Alert Type (Beep, Email or Alarm) to YES or NO for Alarm, Motion,  
Video Loss and Power Loss. Also sets the duration for the alarm.  
Local Setup  
Configuration settings for the Local PC.  
Draw Mode: Select the color format  
(YUV of RGB).  
Date Format: Specifies the date format  
to be displayed on the image  
(yyyy-mm-dd,  
dd-mm-yyyy).  
mm-dd-yyyy  
or  
Save Format: Specifies the file format  
for the saved image (JPG or BMP)  
OSD: Specifies what information will  
appear on the On Screen Display  
(Channel, Size, Speed, Frame Rate  
and Mode).  
Location: The installation directory for  
the Web Client software  
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Channel Buttons  
SECTION 3  
Firmware Upgrade  
The firmware on the remote DVR unit can be updated through the web client.  
1. Download the most recent firmware from the Digimerge website, and place the downloaded file  
in the C:\DGClient\Upgrade folder on the PC  
2. Select the Firmware Upgrade option from the Setup Menu. IF the  
new firmware is detected, an Upgrade dialogue box will appear.  
Select the Upgrade button.  
3. A status indicator window appears during the upgrade  
process.  
4. Once the update has completed, a success window will appear. Press  
OK to the Upgrade window, and reboot the remote DVR unit.  
Channel Buttons  
Displays individual channels when selected.  
Date / Time  
Displays the Date and Time of the local PC.  
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Limited Warranty  
Warranty: Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser that the product will be  
free from defects in material and workmanship for a period of one year from the date of purchase. Effective September 1, 2006: For all  
purchases after September 1, 2006, Digimerge warrants that the hard drive(s) will be free from defects in material and  
workmanship for a period of three years from the date of purchase. For valid warranty claims made during the warranty period, upon  
proof of purchase, defective products will, at the election of Digimerge, be repaired or replaced without charge. Any products repaired or  
replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment  
date, or the remainder of the warranty term, whichever is longer, and if outside of the warranty period then for 90 days from the return  
shipment date. Products and parts may be replaced with refurbished items, and the products and parts replaced become the property of  
Digimerge. You are responsible for all shipping costs associated with the return of the defective products for warranty service.  
Exclusions and Limitations: Any of the following will void this warranty:  
I.Installation or use of the product other than strictly in accordance with the instructions contained in the product’s instruction manual;  
II.If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside of the acceptable  
conditions specified in the product's instruction manual;  
III.if the product is subjected to misuse or abuse;  
IV.If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;  
V.Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and  
VI.Use of replacement parts other than those specified by Digimerge.  
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S  
ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM,  
LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS  
PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE  
SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL  
DAMAGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF  
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE  
PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES.  
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that are not  
contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some  
countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential  
damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on  
limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied  
warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if  
damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.  
Warranty and Non-Warranty Service: Contact the dealer that sold you this product, during the warranty period if applicable, to obtain  
service. Non-warranty service is subject to the then current Digimerge service terms and prices. If the dealer fails to respond, cannot be  
reached or fails to provide you with the required service, you may obtain service directly from Digimerge by calling our service department  
at (866) 344-4674. You must provide Digimerge with the defective product's model number, serial number, date of purchase, sales or  
invoice number, proof that you were the original end-user purchaser for warranty work, and a brief description of the problem. You must  
obtain a return authorization number from the service department and must mark the number clearly on the shipping box. You must ship  
the item prepaid in appropriate packaging to the following address:  
Digimerge Technologies Inc.,  
Attention: Repair Department,  
300 Alden Rd,  
Markham, Ontario, Canada,  
L3R 4C1  
OR  
For a depot nearest you, please view our website at http://www.Digimerge.com and click on the Technical  
Support link.  
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It’s all on the web  
Product Information  
Specification Sheets  
Software Upgrades  
Firmware Upgrades  
User Manuals  
Quick Start Guides  
VISIT  
Digimerge Technologies Inc.  
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