WM3431H*
WM3434H*
Washing Machine
OWNER’S MANUAL
and report this information to your dealer if your machine
requires service.
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mportant Safety Information
READ ALL INSTRUCTIONS BEFORE USE
I
For your safety, the information in this manual must be followed to minimize the risk of fire
!
WARNING!
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
!
WARNING : To reduce the risk of fire, electric shock, or injury to persons when using the
washer, follow basic precautions, including the following:
• Read all instructions before using the washer.
• Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry cleaning solvents, or other
flammable or explosive substances, as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water faucets
and let the water flow from each for several
minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children.
• Do not install or store the washer where it will
be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or published user-repair instructions
that you understand and have the skills to carry
out.
• See Installation Instructions for grounding
requirements.
• Do not use heat to dry articles containing foam
rubber or similarly textured rubber-like materials.
• Interior of washer and condensing duct should be
cleaned periodically by qualified service
personnel.
• ALWAYS follow the fabric care instructions
supplied by the garment manufacturer.
• Do not place items exposed to cooking oil in your
dryer, Items contaminated with cooking oils may
contribute to a chemical reaction that could cause
a load to catch fire.
• Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
• Before the washer is removed from service or
discarded, remove the door to prevent children
from hiding inside.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a
cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
• Do not use an adapter or extension cord.
• Do not remove ground prong.
• If you don’t have the proper outlet, consult an electrician.
!
WARNING : Improper connection of the equipment-grounding conductor can result in risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
3
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pecification
S
ꢀName:
ꢀPower supply :
ꢀSize:
Front-loading Washing Machine
120V~, 60Hz
3
3
1
23 / X 25 / X 33 / (inches)
8
8
4
595 X 645 X 845 (mm)
ꢀWeight:
147 lbs. (66.7 kg)
ꢀWash capacity:
ꢀDry capacity:
ꢀSpin speed:
2.11 cu.ft.
13
2.11 cu.ft. – Max. 8
/
lbs. (4 kg)
16
1400 rpm max. (WM3431H*)
1200 rpm max. (WM3434H*)
ꢀPermissible water pressure: 4.5 ~ 145 PSI (30 ~ 1000 kPa)
❋ Specifications subject to change by manufacturer.
ꢀ
Accessories
4
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nstallation
I
Install or store unit where it will not be exposed to temperatures below freezing or
exposed to outside weather conditions.
Properly ground washer to conform with all governing codes and ordinances.
To reduce the risk of electric shock, do not install the washer in humid spaces.
The base opening must not be obstructed by carpeting when the washing machine is installed on a
carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at
all times.
Damage caused by cockroaches or other vermin will not be covered by the appliance warranty.
ꢀ
Shipping bolts
The appliance is fitted with shipping bolts
to prevent internal damage during
transport.
Washer
• Packing and all shipping bolts must be
removed before using the washer.
Packing Support
Base Packing
When unpacking the base, be sure to
remove the additional packing support
in the middle of the base packing.
ꢀ
Removing shipping bolts
1. To prevent internal damage during
transport, 4 locking bolts are
installed. Before operating the
washer, remove the bolts.
3. Take out the 4 bolts by twisting the
braces slightly. Keep the 4 bolts and
the wrench for future use.
• Whenever the appliance is transported,
the shipping bolts must be replaced.
• If they are not removed, it may cause
severe vibration, noise, and
malfunction.
4. Close the holes with the caps supplied.
2. Unscrew the 4 bolts with the wrench
supplied.
5
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nstallation
I
ꢀ
Installation place requirement
Level floor
Allowable slope under entire washer is 1˚.
Power outlet
Must be within 60 inches (1.5 m) of either
side of the washer. Do not overload the
outlet with more than one appliance.
Time-delay fuse or circuit breaker is
recommended.
It is the personal responsibility
and obligation of the customer
to have a proper outlet installed
by a qualified electrician.
Minimum installation spacing
• Additional spacing of 1 in. (2.5 cm) on all
sides of the washer is recommended to
reduce noise transfer.
• Most installations require a minimum 4 in.
(10 cm) clearance behind the washer.
650
• Companion appliance spacing should also
be considered.
850
600
ꢀ
Positioning
• To minimize noise and vibration, the washer MUST be installed on a solidly
constructed floor.
• Carpeting and soft tile surfaces are not recommended.
• Never install the washer on a platform or weakly supported structure.
A firm, solid floor is even more critical to a front-loading washer than to a top-loader.
If your floor is wood and/or frame construction, you may need to reinforce it. Front-
loaders use substantially faster spin speeds than top-loaders, causing greater
vibration. If the floor is not solid, your washer will vibrate. You will hear and feel the
vibration throughout your house.
6
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nstallation
I
ꢀ
Electrical connection
• Do not use an extension cord or double adapter.
• If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard.
• If the machine will not be used for an extended time, unplug it and shut off the water supply.
• Connect the machine to a grounded outlet in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center.
• Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen
hoses may burst under pressure. The reliability of the electronic control unit may be impaired at
temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing : Store the
washing machine at room temperature for a few hours before putting it into operation.
ꢀ
ꢀ
Washing Machine is to be connected to the water mains using new hoses
Old hoses should not be used.
Connecting water supply hose
• Water supply pressure must be between
4.5 and 145 PSI (30~1000 kPa)
• Do not crossthread when connecting inlet
hose to the valve.
• If the water supply pressure is more than
145 PSI, a pressure reducing device should
be installed.
• Two Sealing washers are supplied with the
water inlet hoses to prevent water leaks.
• Check for leakage of washing machine
connections by turning the tap completely on.
• Periodically check the condition of the hose
and replace the hose if necessary.
• Make sure that there is no kink in the hose
and that it is not crushed.
• Be sure that the two water input ports are
connected to the correct water faucets.
The connector for hot water is colored red.
7
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nstallation
I
ꢀInstallation of drain hose
• When installing the drain hose at a sink,
secure it so it cannot break away and
cause flooding and damage.
• Properly securing the drain hose will
protect the floor from damage due to
water leakage.
• The drain hose should not be placed higher
than 40” above the floor.
• Properly securing the drain hose will protect
the floor from damage due to water
leakage.
This equipment is not designed for maritime use or for mobile installations such as in
RV’s, aircraft, etc.
Turn off the faucet if the machine is to be left for an extended period of time (e.g. holiday).
When disposing of the appliance, cut off the power cable, and destroy the plug.
Disable the door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk
of suffocation! Keep all packaging from children.
8
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nstallation
I
ꢀ
Level adjustment
1. Adjusting the washing machine level properly prevents excessive
noise and vibration.
Install the appliance on a solid and level floor surface, preferably in a
corner of the room.
Timber or suspended type flooring may contribute to
excessive vibration and unbalance errors.
2. If the floor is uneven, adjust the adjustable feet as required. (do not
insert pieces of wood etc. under the feet)
Make sure that all four feet are stable and resting on the floor and
then check that the appliance is perfectly level. (use a spirit level)
※ After the washer is level, tighten the lock nuts up towards of the base of
the washer. All lock nuts must be tightened.
❊ Diagonal Check
When pushing down the edges of the washing machine top plate
diagonally, the machine should not move up and down at all. (Please,
check both of two directions)
If machine rocks when pushing the machine top plate diagonally, adjust
the feet again.
ꢀ
Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
ꢀ
Tile floors (Slippery floors)
3
• Position each foot on the Tread Mat and level the machine to suit (Cut the Tread Mat into 2
squares and stick the pieces to the dry tile where machine is to be placed).
/
4
inch
※
Tread Mat is a self adhesive material used on ladders & steps to prevent slipping.
ꢀ
Wooden floors
• Wooden floors are particularly susceptible to vibration.
• To prevent vibration we recommend you place rubber cups under each foot,
at least 15mm thick under the washer, secured to at least 2 floor beams with screws.
Rubber Cup
• If possible install the washer in one of the corners of the room, where the floor is more stable.
※ Insert the rubber cups to reduce vibration.
※ You can obtain the rubber cups (p/no.4620ER4002B) from the LG parts dept.
Important!
• Proper placement and levelling of the washer ensure long,regular and reliable operation.
• The washer must be absolutely horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If the washer feet get wet, slipping may occur.
9
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reparation Before Washing
P
!
WARNING - To reduce the risk of fire, electric shock, or injury to persons, read the
IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
ꢀ
Before the first washing
Select the Normal cycle, add about 1/2 the recommended amount of detergent in the dispenser, and allow
the unit to wash without clothing. This will remove any residue from the drum that may remain after
manufacturing.
1. Fabric Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your
garment and how it should be washed.
2. Sorting
To get the best results, sort clothes into loads that can be washed with the same wash cycle.
Different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer
can occur causing discoloration of white clothing. If possible, do not wash heavily soiled
items with lightly soiled ones.
Soil (Heavy, Normal, Light)
Color (White, Lights, Darks)
Lint (Lint Producers, Collectors)
Separate clothes according to amount of soil.
Separate white fabrics from colored fabrics.
Wash lint producers and lint collectors
separately.
3. Check before loading
ꢀ
Combine large and small items in a load. Load large items first. Large items should not be more
than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all pockets to make sure
that they are empty. Things such
as nails, hair clip, matches, pens,
coins and keys can damage both
your washer and your clothes.
• Close zippers, hooks, and strings
to make sure that these items don’t
snag on other clothes.
• Pre-treat dirt and stains by
brushing a little detergent dissolved
in water onto stains like collars and
cuffs to help shift dirt.
Do not wash or spin water-proof clothes.
10
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A dding detergent
ꢀ
Adding detergent and fabric softener
1. The Dispenser Drawer
3. The liquid bleach dispenser
• Do not open the dispenser drawer during
water fill cycle.
• Bleach will be dispensed automatically
after the detergent has had time to work.
• Do not exceed the maximum fill line.
2. Adding Fabric Softener
4. Detergent usage
• High efficiency (HE) detergent is
recommended for this washer.
• Use the manufacturer's recommended
amount.
• Do not exceed the maximum fill line.
Overfilling can cause early dispensing
of the fabric softener which could stain
clothes.
• If high efficiency (HE) detergent is not
available, a reduced amount of regular
detergent may be used.
• Do not leave the fabric softener in the
detergent drawer for more than 2 days.
(Fabric softener could harden)
• Because reducing the amount of
detergent may reduce cleaning, it is
important to pretreat stains, sort carefully
by color and soil level, and avoid
overloading.
• Softener will automatically be added
during last rinse cycle.
• Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. For best
results, avoid using too much detergent.
• Do not open the drawer when water is
supplied.
• Solvents (benzene, etc.) are not
allowable.
• Detergent is dispensed at the beginning of
the cycle.
Do not pour fabric softener
directly on the clothes
11
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C ycles
■ Select cycles designed for different types of fabric and soil levels.
1) Automatic wash load (weight) detection:
Automatically detects the load and optimizes the washing time. After detecting, the
estimated time remaining in the cycle will be displayed.
12
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H ow to use washer
3. Start/Pause (
)
1. Power (
)
• Use this button to turn the Power On/Off.
• Use this button to start/stop the washer.
2. Cycles
4. Delay Wash
• Allows the start of any cycle to be delayed
for 1~19 hours.
• Rotate the Cycle selector knob to
select cycle designed for different types
of fabric and soil levels.
• Choose the wash cycle for your load, and
then press the Delay Wash button once
for one hour or press the button again to
increase the delay wash time up to 19
hours in one hour increments.
• Each cycle has a preset Water
Temperature, Spin Speed, Soil Level,
and Option (See page 12).
• The preset settings can be changed
anytime before Start.
5. Extra Rinse
This front load washer requires
longer cycle time and gets clothes
much cleaner, yet is more gentle
on the fabrics, than top load
washers. Washing time can be
reduced significantly for small
loads or lightly soiled loads by
selecting Speed Wash with the
Cycle knob and setting the Soil
Level button at Light.
• This option provides an additional rinse.
• Use this option to ensure the removal of
detergent or bleach residue from garments.
13
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H ow to use washer
7. Spin speed
6. Wash/Rinse Temperature
• Select a water temperature based on
the type of load you are washing.
• To change the spin speed, press the
Spin Speed button repeatedly to cycle
through available options.
• Follow the fabric care label and chart
below for best results.
8. Soil Level
Suggested Wash Temp.
Garment
• To change the soil level, press the
Soil Level button repeatedly until the
desired setting is on.
Kitchen towels, sheets,
and baby garments
Whites and Heavy
Extra Hot
Hot
Warm
Cold
soiled color-fast items
Most loads
Brightly colored items,
washable woolens
• Warm rinses leave the loads dryer than
cold rinses. Warm rinses increase
wrinkling.
• In cold climates, a warm rinse makes the
load more comfortable to handle.
• Cold rinses save energy.
• The Cold rinse temperatures depend on
the cold water at your faucet.
14
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H ow to use washer
2) Drying time guide
9. Dry
• By pressing the Dry button, the drying time can
be selected.
• Timed dry can last up to 150 min. When
selecting Dry only, drying will start after
spinning.
• These drying times are given as a guide to help
you set your dryer for manual drying. Drying
times can vary greatly depending on dampness,
room temperature and type of fabric. Your own
experience will be your best guide.
• Drying options are easily selected with the Dry
button.
• For most even drying , make sure all articles in the
clothes load are similar in material and thickness.
• Do not overload dryer by stuffing too many articles
into drum. Items must be able to tumble freely
• If you open door and remove load before dryer has
finished its cycle, remember to press the
Start/Pause button.
• By pressing the Dry button, you can select
Woolen Articles
Normal
Off
More
Time
➔
➔
➔
➔
- Do not tumble dry woolen articles. Pull them to
their original shape and dry them flat.
Less
Low Temp.
➔
• Your dryer can handle a load of up to 9 lbs.
(4 kg) dry weight of articles.
Woven and Loopknit Materials
- Some woven and loopknit materials may shrink,
by varying amounts, depending on their quality.
• When drying cycle is completed,
is displayed on the Multi display.
(Cool Down)
- Always stretch them out immediately after
drying.
• Cool Down is set automatically when the drying
cycle is complete.
• If clothes are not removed promptly when the
drying cycle ends, wrinkles can form.
• The Cool Down feature periodically tumbles,
rearranges and fluffs the load to avoid wrinkles for
up to 4 hours.
Permanent Press and Synthetics
- Do not overload your dryer.
- Take out permanent press articles as soon as
the dryer stops to reduce wrinkles.
• The
message will continue to display until the
Fiber or Leather Materials
- Always check the manufacturer's instructions.
clothes are removed or the Start/Pause button is
pressed.
1) Drying Automatic guide
Baby clothes and Night Gowns
- Always check the manufacturer's instructions.
• Use your Automatic Cycles to dry most loads.
Electronic sensors measure the temperature of the
exhaust to increase or decrease the drying
temperature for faster reaction time and tighter
temperature control.
• Recommended Dry selection according to fabric type:
a) Perm Press - Low Temp.
Rubber and Plastics
- Do not dry any items made from or containing
rubber or plastics, such as:
a) aprons, bibs, chair covers
b) curtains and table cloths
c) bathmats
b) If clothes are to be ironed - Less
c) Cotton/Towels - Normal
Fiber glass
d) Diapers - More
- Do not dry fiberglass articles in your dryer. Glass
particles left in the dryer could be picked up by
your clothes the next time you use the dryer and
irritate your skin.
The estimated drying time varies from the
actual drying time with an Automatic.
The type of fabric, size of the load, and the
dryness selected affect drying time.
15
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H ow to use washer
OPTION
STATUS INDICATOR
1. Soak
• Provides a set time for soaking, then
automatically moves into the wash cycle.
• These lights show which portion of the
cycle the washer is operating.
• Use this option to wash normal clothes or
thick and heavy clothes which are
excessively dirty.
CHILD LOCK
2. Extra Wash
• If the laundry is heavily soiled, Extra
Wash option is effective.
• Use this option to prevent unwanted use
of the washer. Press and hold Delay
Wash button for 3 seconds to
lock/unlock control.
• Available in Sanitary, Cotton/Towels,
Normal and Perm Press cycles.
3. Rinse+Spin
• When Child lock is set,
lights
• Use this option to rinse and then spin.
and all buttons are disabled except the
Power ( ) button. You can lock the
washer while it is operating.
4. Spin Only
• Use this option to select spin cycle only.
DOOR LOCKED
5. Dry Only
• Lights whenever the door of the washer
is locked.
• When you want dry only, select this
option.
• The door can be unlocked by pressing
the Start/Pause ( ) button to stop the
washer. It will unlock after 1~2 minutes.
MULTI DISPLAY
If the water temperature or the
level is too high, the door cannot be
unlocked.
Do not try to force the door open
when DOOR LOCKED (
lights on.
• This display shows:
a) the estimated time remaining in the
cycle when operating,
)
b) the error code when an error has
been detected.
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Maintenance
❋
Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock
hazards.
❋
When disposing of the appliance, cut off the mains cable, destroy the plug, and disable the door
lock to prevent young children being trapped inside.
ꢀ
The water inlet filter
- "
" error message will blink on the control panel when water does not enter the
detergent drawer.
- If your water is very hard or contains traces of lime deposit, the water inlet filter may
become clogged. We recommend cleaning it every few months.
2. Unscrew the
1. Turn off the
water inlet
water tap.
hose.
3. Clean the
filter using a
hard bristle
brush.
4. Tighten the
inlet hose.
ꢀ
The drain pump filter
❋
The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
CAUTION
Drain, using the drain hose, before opening the pump filter to remove objects.
Be careful when draining if the water is hot.
• Allow the water to cool down before cleaning the drain pump filter.
1. Open the lower cover
cap (ꢀ) with a tool
such as coin.
Turn the drain plug
(ꢁ) to pull out the
hose.
3. Remove any foreign
objects from the pump filter
(ꢂ). After cleaning, turn the
pump filter (ꢂ) clockwise
and insert the drain plug
(ꢁ) to the original place.
Close the lower cover
cap(ꢀ).
2. Unplug the drain plug (ꢁ),
allowing the water to flow out.
At this time use a vessel to
prevent water from flowing
onto the floor. When water
does not flow any more, turn
the pump filter (ꢂ) open to
the left.
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Maintenance
ꢀ
Dispenser drawer
❋ After a while detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downward and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
max
M
A
X
M
A
X
ꢀ
The drawer recess
❋ Detergent can also accumulate inside the recess which should
be cleaned occasionally with an old toothbrush.
• Once you have finished cleaning, replace the drawer and run a
rinse cycle without laundry.
ꢀ
The washing drum
• If you live in a hard water area, lime scale can continuously build up in places where it cannot be seen
and it is not easily removed from the drum. Over time the build-up of scale clogs appliances, and if it is
not kept in check, these will eventually have to be replaced.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal
articles (paper clips, safety pins, etc.) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes, or bleaches, make sure they are suitable for washing machine use.
• Descaler could contain components that can damage part of your washing machine.
• Remove the spots with a stainless steel cleaning agent.
• Never use steel wool.
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Maintenance
■ Cleaning your washer
1. Exterior
Proper care of your washer can extend its life.
The outside of the machine can be cleaned with warm water and a neutral, non-
abrasive household detergent.
Immediately wipe off any spills with a damp cloth.
Try not to damage the surface with sharp objects.
ꢀ IMPORTANT: Do not use methylated spirit, solvents or similar products.
2. Interior
Dry around the washer door opening, flexible gasket and door glass. These areas
should always be clean to ensure a water-tight seal.
Run washer through a complete cycle using hot water.
Repeat process if necessary.
Remove hard water deposits using only cleaners labeled as safe for washing
machines.
■ Winterizing instructions
If the washer is stored in an area where freezing can occur or moved in freezing
temperatures, follow these winterizing instructions to prevent damage to the washer:
1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1 gallon (3.8 ) nontoxic recreational vehicle (RV) antifreeze to empty wash
drum. Close door.
5. Set spin cycle and let washer spin for 1 minute to drain out all the water.
Not all of the RV antifreeze will be expelled.
6. Unplug electrical power cord, dry drum interior, and close door.
7. Remove the two-compartment container from the Dispenser. Drain any water in
compartments and dry the compartments.
8. Store washer in an upright position.
9. To remove antifreeze from washer after storage, run empty washer through a
complete cycle using detergent. Do not add laundry.
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roubleshooting guide
T
ꢀ This washing machine is equipped with automatic safety functions which detect and diagnose
problems at an early stage and react appropriately. When the machine does not function properly
or does not function at all, check the following points before you call the Service Department.
Problem
Possible Cause
Solution
Rattling and
clanking noise
• Foreign objects such as coins
or safety pins may be in drum
or pump.
Stop washer and check drum
and drain filter.
If noise continues after washer is
restarted, call for service.
Thumping sound
Vibrating noise
• Heavy wash loads may
produce a thumping sound.
This is normal.
If sound continues, washer is
probably out of balance. Stop
and rearrange wash load.
• Have all the transit bolts and
packing been removed?
• Wash load may be unevenly
distributed in the drum.
• Are all the feet resting firmly on
the ground?
See Installation Instructions for
removing shipping bolts.
Stop washer and rearrange wash
load.
Adjust the leveling feet.
Make sure all four feet are in firm
contact with the floor, while the
washer is in the spin cycle with a
load.
Water leaks
• Fill hose connection is loose at
tap or washer.
Check and tighten hose
connections.
• House drain pipes are clogged.
Unclog drain pipe. Contact
plumber if necessary.
Excessive suds
• Too much detergent or
unsuitable detergent.
Reduce detergent amount or use
low sudsing detergent.
Water does not enter • Water supply is not adequate
Check another tap in the house.
Fully open tap.
washer or it enters
slowly
in area.
• Water supply tap is not
completely open.
• Water inlet hose is bent.
Straighten hose.
• The filter of the inlet hose
clogged.
Check the filter of the inlet hose.
Water in the washer • Drain hose is bent or clogged.
does not drain or
Clean and straighten the drain
hose.
drains slowly
• The drain filter is clogged.
Clean the drain filter.
20
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roubleshooting guide
T
Problem
Possible Cause
Solution
Washer does not
start
• Electrical power cord may not be
plugged in or connection may be
loose.
Make sure plug fits tightly in wall
outlet.
• House fuse is blown, circuit
breaker tripped, or a power
outage has occurred.
Reset circuit breaker or replace
fuse.
Do not increase fuse capacity.
If problem is a circuit overload,
have it corrected by a qualified
electrician.
• Water supply tap is not turned on. Turn on water supply tap.
Washer won’t spin • Check that the door is firmly shut. Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may
take a few moments before the
clothes washer begins to spin.
The door must lock before spin
can be achieved.
Door does not
open
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the
electric locking mechanism time
to release.
Wash cycle time
delayed
• The washing time may vary by
the amount of laundry, water
pressure, water temperature, and
other using conditions.
If an imbalance is detected or if
the suds removing program
operates, the wash time shall be
increased.
Dry problem
• Does not dry
Do not overload.
Check that the washer is draining
properly to extract adequate
water from the load.
Clothes load is too small to
tumble properly.
Add a few towels.
21
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roubleshooting guide
T
Problem
Possible Cause
Solution
Check another tap in the house.
Fully open tap.
• Water supply is not adequate in
area.
• Water supply taps are not
completely open.
Straighten hose.
Check the filter of the inlet hose.
• Water inlet hose is bent.
• The filter of the inlet hose clogged.
Clean and straighten the drain
hose.
• Drain hose is bent
or clogged.
Clean the drain filter.
• The drain filter is clogged.
Add 1 or 2 similar items to help
balance the load.
• Load is too small.
• Load is out of balance.
Rearrange load to allow proper
spinning.
• The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded
(bath mat, bath robe, etc.) and the
imbalance is too great, after several
attempts to restart the spin cycle the
machine will stop and the error code
will be displayed.
Close the door completely.
• Is the door opened or not completely
closed?
ꢀ If “
” is not released, call for
service.
Unplug the power plug and call for
service.
Close the water tap.
Unplug the power plug.
Call for service.
• The water overfills due to the faulty
water valve.
• The water level sensor malfunction.
• Overload in motor.
• Overload in motor.
• Check water supply.
Turn the tap on
※I f “
” is not released,
unplug power plug and call
service.
22
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Warranty
(24 hours a day, 365 days per year)
23
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P/No.: 3828ER3037P
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