®
Intel NetStructure™
MPRTM4808 Rear Transition
Board
Installation Guide
December 2004
Order Number: 301370-002
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Contents
Contents
Using This Guide.............................................................................................................................6
Terms and Definitions...........................................................................................................6
Other Sources of Information................................................................................................6
Operating Safety..............................................................................................................................7
Electromagnetic Compatibility (EMC)...................................................................................7
Switch Settings .....................................................................................................................7
Installation.............................................................................................................................8
Operation..............................................................................................................................8
Replacement/Expansion.......................................................................................................8
RJ-45 Connector...................................................................................................................9
Environment..........................................................................................................................9
Installation .....................................................................................................................................10
Introduction.........................................................................................................................10
Standard Compliances .......................................................................................................11
On-Board Connectors.........................................................................................................11
3.3.1 Secondary EIDE Interface .....................................................................................12
3.3.2 Floppy Disk Drive...................................................................................................14
3.3.3 Intelligent Peripheral Management Bus (IPMB).....................................................14
3.3.4 PMC I/O Signals ....................................................................................................15
Switch Settings ...................................................................................................................17
Installing and Removing the Board.....................................................................................17
3.5.1 Installation Procedure ............................................................................................18
3.5.2 Removal Procedure ...............................................................................................19
CompactPCI Connectors....................................................................................................19
Front Panel Connectors and Controls ................................................................................22
3.7.1 ICMB Connector ....................................................................................................23
3.7.2 PS/2 Keyboard or Mouse.......................................................................................23
3.7.3 Serial Connectors ..................................................................................................24
3.7.4 Reset Key ..............................................................................................................25
Agency Approvals..........................................................................................................................26
CE Certification...................................................................................................................26
Safety Certifications............................................................................................................26
Emissions Test Regulations ...............................................................................................26
4.3.1 EN 50081-1 Emissions ..........................................................................................26
4.3.2 EN 55024 Immunity ...............................................................................................27
Regulatory Information .......................................................................................................27
4.4.1 FCC (USA).............................................................................................................27
4.4.2 Industry Canada (Canada) ....................................................................................27
Product Safety Information .................................................................................................28
4.5.1 Safety Precautions.................................................................................................28
Rack Mount Enclosure Safety ............................................................................................29
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Contents
Warranty Information.....................................................................................................................30
®
5.1.1 Returning a Defective Product (RMA) ...................................................................30
Customer Support .........................................................................................................................33
Technical Support and Return for Service Assistance .......................................................33
Sales Assistance ................................................................................................................33
Figures
Location of IPMB1 and ICMB Connectors..................................................................................10
On-Board Connectors.................................................................................................................11
EIDE Connector Pinout ..............................................................................................................12
Location of CompactFlash Slot...................................................................................................13
Inserting a CompactFlash Disk into Socket................................................................................13
Floppy Connector Pinout............................................................................................................14
IPMB1 Connector Pinout............................................................................................................14
PMC 1 Connector Pinout............................................................................................................15
PMC 2 Connector Pinout............................................................................................................16
10 Location of Switches...................................................................................................................17
®
12 J3 Connector Pinout (Rows A-C) ............................................................................................... 19
13 J3 Connector Pinout (Rows D and E).........................................................................................20
14 J5 Connector Pinout (Rows A-C) ............................................................................................... 20
15 J5 Connector Pinout (Rows D and E).........................................................................................21
16 Front Panel Connectors and Controls ........................................................................................22
17 ICMB Connector Pinout..............................................................................................................23
18 PS/2 Keyboard/Mouse Connector Pinout...................................................................................23
19 USB Connector Pinout ...............................................................................................................24
20 COM Connector Pinout ..............................................................................................................24
21 DB9 to RJ-45 Translation ...........................................................................................................25
22 Reset Key...................................................................................................................................25
Tables
Terms and Definitions...................................................................................................................6
Standard Compliances ...............................................................................................................11
Switch Settings...........................................................................................................................17
®
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Contents
Revision History
Date
Revision
Description
Initial release of this manual
Modified Serial Connectors information
May 2004
001
002
December 2004
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Using This Guide
Using This Guide
1
®
The Intel NetStructure™ MPRTM4808 Rear Transition Board Installation Guide is intended for
users qualified in electronics or electrical engineering. Users should have a working understanding
of PCI, CompactCPCI, and telecommunications.
1.1
Terms and Definitions
Table 1.
Terms and Definitions
Abbreviation
EMI
Description
Electromagnetic Interference
General Purpose
GPO
ICMB
IPMB
SCSI
RTB
Intelligent Chassis Management Bus
Intelligent Peripheral Management Bus
Small Computer System Interface
Rear Transistion Board
IPMI
Intelligent Platform Management Interface
Safety Extra Low Voltages
SELV
1.2
Other Sources of Information
®
For further information, refer to the Intel NetStructure™ MPRTM4808 Rear Transition Board
User’s Manual, Order number 301070.
®
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Operating Safety
Operating Safety
2
This section provides safety precautions to follow when installing, operating, and maintaining the
®
Intel NetStructure™ MPRTM4808 Rear Transition Board.
Intel intends to provide all necessary information to install and handle the Intel MPRTM4808
board in this Installation Guide. However, as the product is complex and its usage manifold, Intel
does not guarantee that the given information is complete. For additional information, contact your
Intel representative.
The Intel MPRTM4808 board has been designed to meet standard industrial safety requirements. It
must be used only in the area of office telecommunication and industrial control.
Only personnel trained by Intel or persons qualified in electronics or electrical engineering are
authorized to install, maintain, and operate the Intel MPRTM4808 board. The information given in
this manual is meant to complete the knowledge of a specialist and must not be taken as
replacement for qualified personnel.
2.1
Electromagnetic Compatibility (EMC)
The Intel MPRTM4808 board has been tested in a standard system and found to comply with the
limits for a Class A digital device in this system, pursuant to part 15 of the FCC Rules respectively
EN 55022 Class A. These limits are designed to provide reasonable protection against harmful
interference when the system is operated in a commercial, business or industrial environment.
The board generates and uses radio frequency energy and, if not installed properly and used in
accordance with this Installation Guide, may cause harmful interference to radio communications.
Operating the system in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
If boards are integrated into open systems, always cover empty slots.
2.2
Switch Settings
The board provides two onboard switches and one FP reset switch. The switches must be set to
additional configurations.
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Operating Safety
2.3
Installation
Electrostatic discharge and incorrect board installation and removal can damage circuits or shorten
their life. Therefore:
• Make sure that you are working in an ESD-safe environment before touching boards or
electronic components.
• When plugging in or removing the board, do not press or pull on the front panel; use the
handles.
• Before installing or removing an additional device or module, read the device’s
documentation.
• Make sure that the board is connected to the CompactPCI backplane via all assembled
connectors and that power is available on all power pins.
• Only install and use the rear transition module with CPU boards especially designed for it.
Otherwise, both the CPU board and the rear transition module may be damaged.
• Make sure to use only the backplane’s rear slot position.
2.4
2.5
Operation
When operating the Intel MPRTM4808 board in areas of electromagnetic radiation, ensure that the
board is bolted on the CompactPCI system and the system is shielded by enclosure.
Make sure that the board’s contacts and cables cannot be touched while the board is operating.
Do not operate the board outside the specified environmental limits. High humidity and
condensation may cause short circuits. Make sure the product is completely dry and there is no
moisture on any surface before applying power. Do not operate the product below 0°C.
Replacement/Expansion
Only replace or expand components or system parts with those recommended by Intel. Otherwise,
you are fully responsible for the impact on EMC or any possible malfunction of the product.
Check the total power consumption of all components installed and ensure that any individual
output current of any source stays within its acceptable limits. (See the technical specification of
the respective source.)
If more than two IDE devices are connected to the IDE bus, the bus is not able to recognize all of
the devices and the Intel MPRTM4808 board might not start correctly. Therefore, only connect up
to two devices to the secondary EIDE interface on the RTB.
If the secondary EIDE interface on the Intel MPRTM4808 board is connected to an external device,
data may get lost. Therefore, always save data on disk before installing or removing the baseboard
under hot-swap conditions.
®
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Operating Safety
2.6
2.7
RJ-45 Connector
The Intel MPRTM4808 board provides several RJ-45 connectors that commonly serve as different
interfaces (RS-485, twisted-pair Ethernet, and telephone). Connecting different interfaces (e.g.,
Ethernet and RS-485) may damage the board. Therefore, make sure that you only connect
matching interfaces. Furthermore, take note of the following:
• Clearly mark TPE connectors near your working area as network connectors.
• Connect TPE bushing of the system to safety extra low voltage (SELV) circuits only.
• Make sure that the electric cable connected to a TPE bushing does not exceed 100 meters.
Environment
Always dispose of used batteries and/or old boards according to your country's legislation and in an
environmentally acceptable way.
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Installation
Installation
3
3.1
Introduction
®
The Intel NetStructure™ MPRTM4808 Rear Transition Board provides easy access to I/O signals
of boards via the CompactPCI backplane.
Backplane I/O signals are available at connector J5. To connect System Management Bus 1 and the
Chassis Management Bus to the board, the Intel MPRTM4808 board provides the Intelligent
Platform Management Bus 1 (IPMB1) and Intelligent Chassis Management Bus (ICMB)
connectors.
Figure 1.
Location of IPMB1 and ICMB Connectors
Check that the items listed were shipped together with the accessory kit:
®
• Intel NetStructure™ MPRTM4808 Rear Transition Board
• Installation Guide
If delivered as part of a system design, the Intel MPRTM4808 board is already installed in the
system. For information on system connectors available for user-defined system configuration,
refer to the respective system’s guide. The cabling of all other connectors of the Intel MPRTM4808
board must remain as configured at system delivery.
®
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3.2
Standard Compliances
The Intel MPRTM4808 board meets the following standards:
Table 2.
Standard Compliances
Standard
Description
EN 60950
UL/cUL 1950
Legal safety requirements
EN 55022
EN 55024
EN 61000-6-2
FCC Part 15 Class A
EMC requirements on system level
Manufacturing standards
ANSI/IPC-A-610 Rev.C Class 2
ANSI/IPC-7711
ANSI/IPC-7721
ANSI-J-001...003
3.3
On-Board Connectors
The Intel MPRTM4808 board provides the following on-board connectors:
Figure 2.
On-Board Connectors
PMC 1 I/O
PMC 2 I/O
Compact
Flash Disk
IDE
Floppy Disk
IPMB1
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3.3.1
Secondary EIDE Interface
The Intel MPRTM4808 board provides the secondary EIDE interface via CompactPCI connector
J5. The secondary EIDE interface can be used for:
• One EIDE device
• Two EIDE devices
• One EIDE device and one CompactFlash disk
Caution:
• If more than two IDE devices are connected to the IDE bus, the bus is unable to recognize all
of the devices, and the baseboard might not start correctly. Therefore, only connect up to two
devices to the secondary EIDE interface on the Intel MPRTM4808 board.
• If the secondary EIDE interface on the Intel MPRTM4808 board is connected to an external
device, the board is hot-swappable, but data may get lost. Therefore, always save data on disk
before installing or removing the baseboard under hot-swap conditions.
3.3.1.1
Hard-Disk Drives
Hard-disk drives are connected to the secondary EIDE interface via an EIDE connector. It is
implemented with a 40-pin 2.54-mm pin-pitch connector. The following connector pinout shows
how the pins are assigned.
Figure 3.
EIDE Connector Pinout
3.3.1.2
CompactFlash Disk
CompactFlash is slave by default. If used, it should be configured as master; set SW3-1 to ON.
The flash disk is connected to the secondary EIDE interface via a flash disk holder with an ejector
at the front panel.
The CompactFlash slot is integrated into the front panel to allow installation and/or removal of a
CompactFlash card without having to remove the board from the system.
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Figure 4.
Location of CompactFlash Slot
Note: CompactFlash disks of types I and II are supported.
3.3.1.3
Installation Procedure
Note: To configure the card to the supported true-IDE mode, the card must already be inserted when the
board’s power is turned on. Inserting the CompactFlash while the board’s power is still on will
configure the CompactFlash disk to PC Card ATA mode, which is not supported by the CPU board.
If you have inserted the card while the board’s power has been turned on, remove the card and
reinsert it with the board’s power turned off.
1. Consult system documentation and perform any steps required before turning off CPU power.
2. Turn off CPU power.
3. Check that disk’s connectors face CompactFlash socket.
4. Plug the CompactFlash disk into socket. The CompactFlash disk is connected to the socket if
the ejector pin on the front panel is pushed out of the recess.
Figure 5.
Inserting a CompactFlash Disk into Socket
M
T
5. Turn on CPU power.
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3.3.1.4
Removal Procedure
1. Turn off CPU power.
2. Press ejector pin. The ejector pin loosens the CompactFlash disk from the socket.
3. Remove CompactFlash disk from Intel MPRTM4808 board.
4. Turn on CPU power.
3.3.2
Floppy Disk Drive
Note: The board is not hot-swappable if a floppy disk drive is connected to the Intel MPRTM4808 board.
The floppy disk drive connector is a 34-pin 2.54-mm pin-pitch connector. The following connector
pinout shows how the pins are assigned.
Figure 6.
Floppy Connector Pinout
3.3.3
Figure 7.
14
Intelligent Peripheral Management Bus (IPMB)
The Intelligent Peripheral Management Bus 1 (IPMB1) can be used to connect, control and
monitor critical components such as power supply units, fans etc. It provides information on the
system inventory, temperature, voltage level, etc.
IPMB1 is routed to CompactPCI connector J5. In addition, the Intel MPRTM4808 board provides
the IPMB1 connector to attach the system management bus via J5. In accordance with PICMG
Specification 2.9, the board uses a Molex 53398-0590 connector.
The following connector pinout shows how the pins are assigned.
IPMB1 Connector Pinout
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3.3.4
PMC I/O Signals
The I/O signals of PMC Slots 1 and 2 of the CPU board are routed to two 64-pin connectors.
Figure 8.
PMC 1 Connector Pinout
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3.4
Switch Settings
Caution: The Intel MPRTM4808 board provides two on-board switches and one FP reset switch. The
switches must be set to OFF to avoid damage to attached PMC modules.
Figure 10.
Location of Switches
Table 3.
Switch Settings
Switch
No.
Description
SW2
SW3
ON: Reset disabled
1
2
1
2
OFF: RESET enabled(default)
Reserved, must be OFF (default)
ON: Flash disk is master
OFF: Flash disk is slave (default)
Reserved, must be OFF (default)
3.5
Installing and Removing the Board
Caution:
• To prevent board damange, install and use the Intel MPRTM4808 board only with CPU boards
especially designed for it.
• Always turn off system power before installation or removal of the Intel MPRTM4808 board.
• Use only the backplane’s rear slot position.
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• Before touching integrated circuits, make sure that you are working in an ESD-safe
environment.
• When plugging the board in or removing it, use the handles; do not press on the front panel.
3.5.1
Installation Procedure
Note: Connect interface cables to the on-board connectors first, since it may be difficult to reach them
when the Intel MPRTM4808 board is already installed into the CompactPCI backplane. Connect
interface cables to the front panel connectors after installing the Intel MPRTM4808 board.
1. Check all installed boards for steps to perform before turning off system power.
2. Turn off system power.
3. Check system documentation for switch settings.
4. The Intel MPRTM4808 board provides two on-board switches and one FP reset switch. Make
sure that switches are set to OFF (default position)
5. Connect interface cables to on-board connectors.
6. Insert the Intel MPRTM4808 board carefully from rear into same slot as the CPU board,
making sure not to bend any pins.
®
Figure 11.
Connecting Intel NetStructure™ MPRTM4808 Rear Transition Board to Backplane
CompactPCI Backplane
Front
Rear
CPU
Board
RTB
J5
J3
J5
J3
J2
J1
7. Press handles inward to lock Intel MPRTM4808 board on CompactPCI rack.
8. Fasten Intel MPRTM4808 board with screws.
10. Turn on system power.
®
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3.5.2
Removal Procedure
1. Check all installed boards for steps to perform before turning off power.
2. Turn off system power.
3. Unfasten screws of front panel until Intel MPRTM4808 board is detached from rack frame.
4. Unlock handles by pressing on red handle buttons.
5. Press handles outward to disconnect the Intel MPRTM4808 board from backplane.
6. Carefully remove Intel MPRTM4808 board from slot, making sure not to bend any pins.
7. Turn on system power.
3.6
CompactPCI Connectors
The Intel MPRTM4808 board provides CompactPCI connectors J3, J4 and J5. The connector
Figure 12.
J3 Connector Pinout (Rows A-C)
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3.7
Front Panel Connectors and Controls
The Intel MPRTM4808 board front panel provides the following connectors and controls:
Figure 16.
Front Panel Connectors and Controls
Caution: The Intel MPRTM4808 board provides several RJ-45 connectors that commonly serve as different
interfaces (RS-485, twisted pair Ethernet and telephone). Connecting different interfaces (e.g.
Ethernet and RS-485) may damage the board. Therefore, make sure that you only connect
matching interfaces. Furthermore, take note of the following:
• Clearly mark TPE connectors near your working area as network connectors.
• Connect TPE bushing of the system to safety extra low voltages (SELV) circuits only.
• Ensure that the length of electric cable connected to TPE bushing does not exceed 100 meters.
®
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3.7.1
ICMB Connector
The ICMB connector can be used to attach the Intel NetStructure MPCBL5525 System Master
Board via the Intel MPRTM4808 board to other systems based on the IPMI. To monitor the overall
system, the chassis can be connected via the Intel MPRTM4808 boards. The IPMI signals are
routed from the CPU via the backplane to the Intel MPRTM4808 board and are then available on
the ICMB connector.
The ICMB bus must be connected via a multi-drop cable or star topology.
The following figure shows how the pins are assigned.
Figure 17.
ICMB Connector Pinout
3.7.2
PS/2 Keyboard or Mouse
By using a keyboard/mouse splitter cable, you can use a PS/2 keyboard and a PS/2 mouse at the
same time. The cable is included in the cable assembly kit. This cable may be obtained from Black
Figure 18.
PS/2 Keyboard/Mouse Connector Pinout
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3.7.3
Serial Connectors
Two serial devices can be connected via the two COM connectors, and one USB device (e.g., USB
keyboard, USB mouse) can be connected via the USB connector.
Note: The two COM ports are only available if the Intel MPRTM4808 board is used together with the
Intel NetStructure MPCBL5525 System Master Board.
Figure 19 shows how the USB connector pins are assigned.
Figure 19.
USB Connector Pinout
COM connector pins are assigned as shown below.
Figure 20.
COM Connector Pinout
RTS
DTR
TXD
GND
GND
RXD
DSR
CTS
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Installation
The translation between the DB-9 and RJ-45 connectors is llustrated in the following diagram:
Figure 21.
DB9 to RJ-45 Translation
Male RJ-45 connector
Pin
Pin
Female DB-9 connector
3.7.4
Reset Key
The Intel MPRTM4808 board provides a reset key on the front panel to execute a reset on the Intel
NetStructure MPCBL5525 System Master Board in systems where the back can be accessed more
easily than the front. The way the reset is performed can be determined by adapting the settings in
the Reset Control registers of the CPU board or by changing the settings of the switches on the
CPU board. A reset on the CPU board has no consequence for the Intel MPRTM4808 board.
Figure 22.
Reset Key
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Agency Approvals
Agency Approvals
4
4.1
CE Certification
®
The Intel NetStructure™ MPRTM4808 Rear Transition Board meets intent of Directive 89/336/
EEC for Electromagnetic Compatibility and Low-Voltage Directive 73/23/EEC for Product Safety.
The Intel MPRTM4808 board has been designed for NEBS/ETSI compliance.
4.2
Safety Certifications
UL/cUL 60950
Safety for Information Technology Equipment
(UL File # E179737)
EN/IEC 60950
Safety for Information Technology Equipment
CB certificate and Report
CB Report Scheme
4.3
Emissions Test Regulations
FCC Part 15, Subpart B
EN 55022
CISPR 22
Bellcore GR-1089
4.3.1
EN 50081-1 Emissions
GR-1089-CORE
EN 55022
Sections 2 and 3
Class A Radiated
EN 55022
Power Line Conducted Emissions
Power Line Harmonic Emissions
Power line Fluctuation and Flicker
EN 61000-3-2
EN 61000-3-3
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Agency Approvals
4.3.2
EN 55024 Immunity
GR-1089-CORE
EN 61000 4-2
EN 61000 4-3
EN 61000 4-4
EN 61000 4-5
EN 61000 4-6
EN 61000 4-11
Sections 2 and 3
Electro-Static Discharge (ESD)
Radiated Susceptibility
Electrical Fast Transient Burst
Power Line Surge
Frequency Magnetic Fields
Voltage dips, Variations, and Short Interruptions
4.4
Regulatory Information
4.4.1
FCC (USA)
This product has been tested and found to comply with the limits for a Class A digital device
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This product generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Note: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Caution: If you make any modification to the equipment not expressly approved by Intel, you could void
your authority to operate the equipment.
4.4.2
Industry Canada (Canada)
Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils
numériques de Classe A prescrites dans la norme sur le matériel brouilleur: "Appareils
Numériques", NMB 003 édictée par le Ministre Canadien des Communications.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the interference-causing equipment standard entitled: "Digital Apparatus,"
ICES 003 of the Canadian Department of Communications.
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Agency Approvals
4.5
Product Safety Information
4.5.1
Safety Precautions
Review the following precautions to avoid injury and prevent damage to this product, or any
products to which it is connected. To avoid potential hazards, use the product only as specified.
Read all safety information provided in the component product user manuals and understand the
precautions associated with safety symbols, written warnings, and cautions before accessing parts
or locations within the unit. Save this document for future reference.
Caution: To Avoid Electric Overload: To avoid electrical hazards (heat shock and/or fire hazard), do not
make connections to terminals outside the range specified for that terminal. See the product user
manual for correct connections.
Caution: To Avoid the Risk of Electric Shock: When supplying power to the system, always make
connections to a grounded main. Always use a power cable with a grounded plug (third grounding
pin). Do not operate in wet, damp, or condensing conditions.
Caution: System Airflow Requirements: Platform components such as processor boards, Ethernet switches,
etc., are designed to operate with external airflow. Components can be destroyed if they are
operated without external airflow. Chassis fans normally provide external airflow when
components are installed in compatible chassis. Filler panels must be installed over unused chassis
slots so that airflow requirements are met. Please refer to the product data sheet for airflow
requirements if you are installing components in custom chassis.
Caution: Microprocessor Heatsinks May Become Hot During Normal Operation: To avoid burns, do not
allow anything to touch processor heatsinks.
Caution: Do Not Operate Without Covers: To avoid electric shock or fire hazard, do not operate this product
with any removed enclosure covers or panels.
Caution: To Avoid the Risk of Electric Shock: Do not operate in wet, damp, or condensing conditions.
Caution: Do Not Operate in an Explosive Atmosphere: To avoid injury, fire hazard, or explosion, do not
operate this product in an explosive atmosphere.
Caution: If Your System Has Multiple Power Supply Sources: Disconnect all external power connections
before servicing.
Warning: Power Supplies Must Be Replaced by Qualified Service Personnel Only.
Caution: Lithium Batteries Are Not Field-Replaceable Units: There is a danger of explosion if a battery is
incorrectly replaced or handled. Do not disassemble or recharge the battery. Do not dispose of the
battery in fire. When the battery is replaced, the same type or an equivalent type recommended by
the manufacturer must be used. Used batteries must be disposed of according to the manufacturer's
instructions. Return the unit to Intel for battery service.
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Agency Approvals
4.6
AC and/or DC Power Safety Warning (AC and/or DC
Powered Units)
The AC and/or DC power cord is your unit's main AC and/or DC disconnecting device, and must
be easily accessible at all times. Auxiliary AC and/or DC On/Off switches and/or circuit breaker
switches are for power control functions only (NOT THE MAIN DISCONNECT).
For your safety, use only a power cord with a grounded plug. The enclosure is also provided with a
separate earth ground connection/stud. The earth ground connection should be installed prior to the
application of power or peripheral connections and should never be disconnected while power or
peripheral connections exist.
To reduce the possibility of electric shock from a telephone or Ethernet system, plug your
enclosure into the power source before making these connects. Disconnect these connections
before unplugging your enclosure from the power source.
Warning: Verify Power Cord and Outlet Compatibility. Check to ensure you are using the appropriate power
cords for your power outlet configurations. Visit the following website for additional information:
4.7
Rack Mount Enclosure Safety
Your enclosure may be intended for stationary rack mounting. Mount in a rack designed to meet the
physical strength requirements of NEBS GR-63-CORE and NEBS GR 487. Your system may have
multiple power sources. Disconnect all power sources and external connections/cables prior to
installing or removing your system from a rack frame.
Prior to mounting, Intel recommends you remove all hot-swappable equipment for optimum
weight reduction. Be sure to mount your system in a way that ensures even loading of the rack.
Uneven mechanical loading of weight can result in a hazardous condition. Secure all mounting
bolts when installing the enclosure to the frame/rack.
Caution: Avoid Electric Overload. To avoid electric shock or fire hazard, only connect your system to an
input voltage source as specified in the product user manual.
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Warranty Information
Warranty Information
5
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5.1
Intel NetStructure™ Compute Boards & Platform
Products Limited Warranty
Intel warrants to the original owner that the product delivered in this package will be free from
defects in material and workmanship for two (2) year(s) following the latter of: (i) the date of
purchase only if you register by returning the registration card as indicated thereon with proof of
purchase; or (ii) the date of manufacture; or (iii) the registration date if by electronic means
provided such registration occurs within 30 days from purchase. This warranty does not cover the
product if it is damaged in the process of being installed. Intel recommends that you have the
company from whom you purchased this product install the product.
THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANY
WARRANTY OF INFRINGEMENT OF ANY OTHER PARTY'S INTELLECTUAL PROPERTY
RIGHTS, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR
SAMPLE.
This warranty does not cover replacement of products damaged by abuse, accident, misuse,
neglect, alteration, repair, disaster, improper installation or improper testing. If the product is found
to be otherwise defective, Intel, at its option, will replace or repair the product at no charge except
as set forth below, provided that you deliver the product along with a return material authorization
(RMA) number (see below) either to the company from whom you purchased it or to Intel. If you
ship the product, you must assume the risk of damage or loss in transit. You must use the original
container (or the equivalent) and pay the shipping charge. Intel may replace or repair the product
with either a new or reconditioned product, and the returned product becomes Intel's property. Intel
warrants the repaired or replaced product to be free from defects in material and workmanship for a
period of the greater of: (i) ninety (90) days from the return shipping date; or (ii) the period of time
remaining on the original two (2) year warranty.
This warranty gives you specific legal rights and you may have other rights which vary from state
to state. All parts or components contained in this product are covered by Intel's limited warranty
for this product. The product may contain fully tested, recycled parts, warranted as if new.
5.1.1
Returning a Defective Product (RMA)
Before returning any product, contact an Intel Customer Support Group to obtain either a Direct
Return Authorization (DRA) or Return Material Authorization (RMA). Return Material
Authorizations are only available for products purchased within 30 days.
Return contact information by geography:
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Warranty Information
5.1.1.1
For the Americas
Return Material Authorization (RMA) credit requests e-mail address: [email protected]
Direct Return Authorization (DRA) repair requests e-mail address: [email protected]
Telephone No.: 1-800-INTEL4U or 480-554-4904
Office Hours: Monday - Friday 0700-1700 MST Winter / PST Summer
5.1.1.2
For EMEA
Return Material Authorization (RMA) e-mail address - [email protected]
Direct Return Authorization (DRA) for repair requests e-mail address: [email protected]
Telephone No.: 00 44 1793 403063
Fax No.: 00 44 1793 403109
Office Hours: Monday - Friday 0900-1700 UK time
5.1.1.3
5.1.1.4
For APAC
Telephone No.: 604-859-3111 or 604-859-3325
Fax No.: 604-859-3324
Office Hours: Monday - Friday 0800-1700 Malaysia time
For IJKK
Telephone No.: 81-298-47-0993 or 81-298-47-5417
Fax No.: 81-298-47-4264
Direct Return Authorization (DRA) for repair requests, contact the JPSS Repair center.
Telephone No.: 81-298-47-8920
Fax No.: 81-298-47-5468
Office Hours: Monday - Friday 0830-1730 Japan time
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Warranty Information
If the Customer Support Group verifies that the product is defective, they will have the Direct
Return Authorization/Return Material Authorization Department issue you a DRA/RMA number
to place on the outer package of the product. Intel cannot accept any product without a DRA/RMA
number on the package. Limitation of Liability and Remedies
INTEL SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES
(INCLUDING , WITHOUT LIMITING THE FOREGOING, CONSEQUENTIAL, INCIDENTAL
AND SPECIAL DAMAGES) ARISING FROM THE USE OF OR INABILITY TO USE THIS
PRODUCT, WHETHER ARISING OUT OF CONTRACT, NEGLIGENCE, TORT, OR UNDER
ANY WARRANTY, OR FOR INFRINGEMENT OF ANY OTHER PARTY'S INTELLECTUAL
PROPERTY RIGHTS, IRRESPECTIVE OF WHETHER INTEL HAS ADVANCE NOTICE OF
THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS
OF USE, BUSINESS INTERRUPTIONS, AND LOSS OF PROFITS. NOTWITHSTANDING
THE FOREGOING, INTEL'S TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS
AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE
LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL ELEMENT IN
SETTING THE PRODUCT PRICE. INTEL NEITHER ASSUMES NOR AUTHORIZES
ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
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Customer Support
Customer Support
6
This section offers technical and sales assistance information for this product, and information on
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returning an Intel NetStructure™ product for service.
6.1
6.2
Technical Support and Return for Service
Assistance
For all product returns and support issues, please contact your Intel product distributor or Intel
sales representative for specific information.
Sales Assistance
If you have a sales question, please contact your local Intel NetStructure sales representative or the
regional sales office for your area. Address, telephone and fax numbers, and additional information
is available at Intel's website, located at
Intel Corporation
Telephone (in U.S.) 1-800-755-4444
Telephone (Outside U.S.) 1-973-993-3030
FAX 1-973-967-8780
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