UNDERCOUNTER
DISHWASHER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service, call: 1-800-253-1301.
Table of Contents.............................................2
Models IRD6710, IRD6750
3385958
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DISHWASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
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Before Using Your Dishwasher
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground connector
in terminal box.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
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Install where dishwasher is protected from the elements.
Protect against freezing to avoid possible rupture of fill valve.
Such ruptures are not covered by the warranty. See “Storing”
in the “Dishwasher Care” section for winter storage
information.
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Install and level dishwasher on a floor that will hold the
weight, and in an area suitable for its size and use.
Remove all shipping plugs from hoses and connectors (such
as the cap on the drain outlet) before installing. See
Installation Instructions for complete information.
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PARTS AND FEATURES
A
B
F
G
H
I
J
C
D
K
L
E
M
N
A. Upper level wash
B. Water inlet opening (in tub wall)
C. Bottom rack
G. Small items basket
H. Model and serial number label
I. Filter module
L. Overfill protection float
M. Detergent dispenser
N. Rinse aid dispenser
D. Rack bumper
J. Lower spray arm
E. Heating element
F. Top spray arm
K. Silverware basket
Other features
Light item clips
Control Panel
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START-UP GUIDE
Before using your dishwasher, remove all packaging materials. Read this entire Use and Care Guide. You will find important safety
information and useful operating tips.
5. Select the desired cycle. (See “Dishwasher Use.”)
Using Your New Dishwasher
1. Scrape large food soil and hard items (toothpicks or bones)
from dishes.
2. Properly load the dishwasher. (See “Dishwasher Loading.”)
Make sure nothing prevents the spray arm(s) from spinning
freely.
6. Select the desired option. (See “Option Selections.”)
3. Add detergent and check the rinse aid dispenser. Add rinse
aid if needed. (See “Dishwasher Use.”)
Stopping Your Dishwasher
You can stop your dishwasher anytime during a cycle.
1. Open the door slightly.
2. Wait for the spraying action to stop. Then open the door all
the way, if needed.
3. Close the door to continue the cycle.
OR
4. Push door firmly closed. The door latches automatically. Run
hot water at the sink nearest your dishwasher until the water
is hot. (See “Dishwasher Efficiency Tips.”) Turn off water.
1. Turn the cycle control knob slowly clockwise until you hear
water draining. Let the dishwasher drain completely.
2. Open the door.
3. Turn the cycle control knob to Off.
DISHWASHER LOADING
Loading Suggestions
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Remove leftover food, bones, toothpicks and other hard
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Make sure pot lids and handles, pizza pans, cookie sheets,
items from the dishes. It is not necessary to rinse the dishes
before putting them into the dishwasher. The wash module
removes food particles from the water. The module contains a
chopping device which will reduce the size of food items.
etc., do not interfere with the spray arm rotation.
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Run a rinse cycle to keep dishes moist if you do not plan to
wash them soon. Foods such as eggs, rice, pasta, spinach,
and cooked cereals may be hard to remove if they are left to
dry over a period of time.
NOTE: If hard items such as fruit seeds, nuts, and eggshells
enter the wash module, you might hear chopping, grinding,
crunching, or buzzing sounds. These sounds are normal
when hard items enter the module. Do not let metallic items
(such as pot handle screws) get into the wash module.
Damage can occur.
Quiet operating tips
To avoid thumping/clattering noises during operation:
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Make sure lightweight load items are secured in the racks.
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It is important for the water spray to reach all soiled surfaces.
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Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not touch interior walls or interfere with the rotation of
the spray arm.
Load dishes so they are not stacked or overlapping, if
possible. For best drying, water must be able to drain from all
surfaces.
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Load dishes so they do not touch one another.
NOTE: For built-in models, keep sink drain plugs closed during
dishwasher operation to prevent noise transfer through drains.
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Light item clips (on some models)
Loading Top Rack
The top rack is designed for cups, glasses, and smaller items.
(See recommended loading patterns shown.)
The light-item clips hold lightweight plastic items such as cups,
lids, or bowls in place during washing. You can move a clip
anywhere in the rack.
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
To move a clip
1. Pull the clip up and off the tine.
2. Reposition the clip on another tine.
Loading Bottom Rack
The bottom rack is designed for plates, pans, casseroles, and
utensils. Items with cooked-on or dried-on food should be loaded
with soiled surfaces facing inward to the spray. (See
recommended loading patterns shown.)
Cup and glass load
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
Mixed load
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Place items so open ends face down for cleaning and
draining.
Mixed load
Load glasses in top rack only. The bottom rack is not
designed for glasses. Damage can occur.
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Do not load glasses, cups, or plastic items in the bottom
rack. Load small items in the bottom rack only if they are
secured in place.
Place cups and glasses in the rows between tines. Placing
them over the tines can lead to breakage.
Load plates, soup bowls, etc., between tines and facing
inward to the spray.
China, crystal, and other delicate items must not touch each
other during dishwasher operation. Damage may occur.
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Overlap the edges of plates for large loads.
Load plastic items in the top rack only. Only plastic items
marked “dishwasher safe” are recommended.
Load soup, cereal, and serving bowls in the rack in a variety
of ways depending upon their size and shape. Load bowls
securely between the rows of tines. Do not nest bowls
because the spray will not reach all surfaces.
Load plastic items so the force of the spray does not move
them during the cycle.
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To avoid chipping, do not let stemware touch other items.
Small bowls, pans, and other utensils can be placed in the
top rack. Load bowls in the center section for best stability.
Small items basket
This basket fits in the top rack.
Utensil load
Use it to hold small items that could otherwise “fly” around inside
the dishwasher during a cycle.
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Load cookie sheets, cake pans, and other large items at the
sides and back. Loading such items in front can keep the
water spray from reaching the detergent dispenser and
silverware basket.
DISHWASHER USE
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Secure heavily soiled cookware face down in the rack.
Detergent Dispenser
Make sure pot handles and other items do not stop rotation
of the spray arm(s). The spray arm(s) must move freely.
The detergent dispenser has 2 sections. The Pre-Wash section
empties detergent into the dishwasher when you close the door.
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Do not load items between the bottom rack and the side of
the dishwasher tub. You can block the water inlet opening.
B
C D
A
NOTE: If you have removed the bottom rack for unloading or
cleaning, replace it with the bumpers in front.
Loading Silverware Basket
Load the silverware basket while it is in the bottom rack or take
the basket out for loading on a counter or table.
A. Cover
B. Main Wash section
C. Cover latch
NOTE: Unload or remove the basket before unloading the racks
to avoid spilling water droplets onto the silverware.
D. Pre-Wash section
The larger Main Wash section automatically empties detergent
into the dishwasher during the main wash. (See “Cycle Selection
Charts.”)
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Use automatic dishwashing detergent only. Other detergents
can produce excessive suds that can overflow out of the
dishwasher and reduce washing performance.
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Add detergent just before starting a cycle.
Store tightly closed detergent in a cool, dry place. Fresh
automatic dishwasher detergent results in better cleaning.
Mix items in each section of the basket with some pointing up
and some down to avoid nesting. Spray cannot reach nested
items.
NOTE: Do not use detergent if you have selected a rinse cycle.
Filling the dispenser
1. If the dispenser cover is closed, open the cover by pushing
the cover latch.
2. Fill the Main Wash section with detergent. See “How much
detergent to use.”
IMPORTANT: Always load items (knives, skewers, etc.) pointing
down.
3. Fill the Pre-Wash section if needed. (See “Cycle Selection
Charts.”)
NOTES:
4. Close the dispenser cover.
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Do not load silver or silver-plated silverware with stainless
steel. These metals can be damaged by contact with each
other during washing.
The cover will open during the cycle to dispense the detergent.
How much detergent to use
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Some foods (such as salt, vinegar, milk products, fruit juices,
etc.) can pit or corrode silverware. Run a rinse cycle if you do
not have a full load to wash immediately.
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The amount of detergent to use depends on the hardness of
your water and the type of detergent. If you use too little,
dishes won’t be clean. If you use too much in soft water,
glassware will etch.
Water hardness can change over a period of time. Find out
your water’s hardness by asking your local water department,
water softener company, or county extension agent.
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Where to fill
Filling the dispenser
The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under
normal conditions, this will last for about 3 months. You do not
have to wait until the dispenser is empty to refill it. Try to keep it
full, but be sure not to overfill it.
Top of 3rd step (9 tsp or 45 mL)
Top of 2nd step (6 tsp or 30 mL)
1. Make sure the dishwasher door is completely open.
2. Remove the fill indicator cap.
3. Add rinse aid. Fill to the smallest opening in the lower part of
the dispenser. Overfilling can cause the rinse aid to leak out,
and could cause oversudsing.
Top of 1st step (3 tsp or 15 mL)
Soft to Medium Water (0-6 grains per U.S. gallon)
[typical water softener water and some city water]
4. Clean up any spilled rinse aid with a damp cloth.
5. Replace the fill indicator cap. Close tightly.
Soil Level
Main Wash
Pre-Wash
Lightly soiled/Pre-
rinsed dish loads
3 tsp (15 mL)
[top of 1st step]
3 tsp (15 mL)
[top of 1st step]
Dishwasher Efficiency Tips
Normally soiled
dish loads
6 tsp (30 mL)
6 tsp (30 mL)
Hot water dissolves and activates the dishwashing detergent.
Hot water also dissolves grease on dishes and helps glasses dry
spot-free. For best dishwashing results, water should be 120°F
(49°C) as it enters the dishwasher. Loads may not wash as well if
the water temperature is too low. Water that is too hot can make
some soils harder to remove and cause certain detergent
ingredients not to function. If your water heater is located far from
the dishwasher, it may be necessary to run the hot water at the
faucet closest to the dishwasher to minimize the amount of cold
water in the water line.
[top of 2nd step]
[top of 2nd step]
Heavily soiled
dish loads
9 tsp (45 mL)
[top of 3rd step]
6 tsp (30 mL)
[top of 2nd step]
Medium to Hard Water (7-12 grains per U.S. gallon)
[well water and some city water]
Soil Level
All soil types
Main Wash
Pre-Wash
9 tsp (45 mL)
[top of 3rd step]
6 tsp (30 mL)
[top of 2nd step]
To check water temperature
NOTE: Fill amounts shown are for standard powdered detergent.
Amounts may vary if you use liquid or concentrated powdered
detergent. Tablet detergents should be placed in the main wash
section of the detergent dispenser with the cover closed. Follow
instructions on the package when using liquid dishwasher
detergent, concentrated powdered detergent or tablet detergent.
1. Run hot water at the faucet closest to your dishwasher for at
least 1 minute.
2. Place a candy or meat thermometer in a glass measuring
cup.
IMPORTANT: See “Cycle Selection Charts” for which detergent
dispenser sections to use with each cycle.
Rinse Aid Dispenser
Rinse aids prevent water from forming droplets that can dry as
spots or streaks. They also improve drying by allowing water to
drain off of the dishes during the final rinse by releasing a small
amount of the rinse aid into the rinse water. Your dishwasher is
designed to use a liquid rinse aid. Do not use a solid or bar-type
rinse aid.
3. Check the temperature on the thermometer as the water is
running into the cup.
Additional efficiency tips
Checking the dispenser
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To save water and energy and time, do not rinse dishes
before putting them into the dishwasher.
Check the center of the fill indicator cap. Clear means it needs
filling.
Use a low energy, quick, or short cycle whenever possible.
These cycles use less hot water and energy than a normal
cycle.
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Use a delay feature (on some models) to run your dishwasher
during off-peak hours. Local utilities recommend avoiding
heavy usage of energy at certain times of day.
During the summer, run your dishwasher at night. This
reduces daytime heat buildup in the kitchen.
Or you can remove the fill indicator cap. If an “E” is visible, the
dispenser is empty.
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Use the energy-saving dry option whenever possible. Allow
longer drying times (overnight) when using these options. Use
a rinse aid to improve drying.
HEAVY
Use this cycle for heavily soiled loads.
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Use cycles or options that add extra heat to the wash or rinse
portion of the cycle only when needed.
Use both detergent dispenser sections.
Run your dishwasher with full loads. Run a rinse cycle after
meals until the dishwasher is full.
Wash
Rinse
Main
Wash
Purge†
Final
Rinse
Dry
Time
(min)
Water
Usage
(gal/L)
If your home is equipped with a water softener, you may want
to avoid starting the dishwasher during the regeneration of
the softener, since this may contribute to poor wash
performance.
G
G
G
G
140°F
(60°C)
G
72*
6.9/26.1
Cycle Selection Charts
Press the desired cycle. Turn the cycle control knob to the
desired cycle. If the door is latched, you will hear the cycles start
and stop as the cycle control knob passes each cycle mark. This
is normal and does not hurt the dishwasher. If you prefer, you can
set the cycle control knob with the door unlatched.
NORMAL
Use this cycle for loads with normal amounts of food soil. (The
energy-usage label is based on this cycle.)
To use Rinse Only, press any cycle and turn the cycle control
knob to Rinse Only.
Use covered detergent dispenser section.
NOTE: Use the No Heat Dry option with the Rinse Only cycle.
A “G” shows what steps are in each cycle. Your model may have
Wash
Rinse
Main
Purge†
Final
Dry
Time
(min)
Water
Usage
(gal/L)
Wash
Rinse
some or all of the cycles shown.
Temperatures indicate where extra heat is added. The cycle
control knob pauses as the water heats.
G
G
G
140°F
(60°C)
G
62*
4.8/18.2
Water usage is shown in U.S. gallons/liters.
This model meets the ENERGY STAR® guidelines for energy
efficiency.
Cycle time includes dry time. An asterisk ( * ) by the cycle time
indicates the cycle time might be longer depending on the
temperature of the water entering the dishwasher. The cooler the
water, the longer the cycle time. If the water is already hot
enough, the cycle time will be as shown.
RINSE ONLY
Use this rinse cycle for rinsing dishes, glasses, and silverware
that will not be washed right away.
Do not use detergent with this cycle.
POTS & PANS
Purge†
Final
Rinse
Dry
Time
(min)
Water
Usage
(gal/L)
Use this cycle for hard-to-clean, heavily soiled pots, pans,
casseroles, and regular tableware.
Wash
Rinse
Main
Wash
G
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2.2/8.3
Use both detergent dispenser sections.
† A small amount of water runs through the pump to remove soil
particles.
Wash
Rinse
Main
Wash
Purge†
Final
Rinse
Dry
Time
(min)
Water
Usage
Canceling a Cycle
(gal/L)
You can cancel a cycle at anytime.
G
140°F
(60°C)
G
G
140°F
(60°C)
G
G
140°F
(60°C)
G
88*
9.1/34.4
1. Turn the cycle control knob slowly clockwise until you hear
water draining. Let the dishwasher drain completely.
2. Open the door.
3. Turn the cycle control knob to Off.
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Reset Options
Changing a Cycle or Setting
If your dishwasher has more than one wash cycle, you can
change a cycle anytime during a cycle.
Select this option to change an option setting.
You can change option settings anytime during a cycle as long as
the cycle has not passed the point where the option is used. For
example, you can press No Heat Dry anytime before the cycle
control knob reaches Dry.
1. Press RESET OPTIONS.
2. Press 1 or more options.
1. Lift the door latch to stop the cycle.
2. Press a cycle and, if desired, press an option.
3. Turn the cycle control knob clockwise.
4. Check the detergent dispensers. They must be filled properly
for the new cycle.
NOTE: Turning the cycle control knob can cause the covered
detergent dispenser section to open and release the
detergent. Check the covered section if the cycle uses
detergent in both sections.
Delay Hours
Use Delay Hours to run your dishwasher at a later time or during
off-peak hours. You can add items to the load anytime during the
delay countdown. After adding items, close the door firmly until it
latches. The delay countdown will not continue if the door is not
latched.
5. Close the door firmly until it latches. The dishwasher starts a
new cycle.
Adding Items During a Cycle
To delay the start
1. Close the door.
You can add an item anytime before the main wash starts, or the
cycle control knob reaches Normal Wash.
2. Select a wash cycle and option(s).
3. Turn the cycle control knob clockwise to the number of hours
To add items
you want the dishwasher to delay the start.
NOTES:
1. Lift up the door latch to stop the cycle. Wait for the spraying
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To cancel the delay, turn the cycle control knob to the desired
cycle.
action to stop before opening the door.
2. Open the door and add the item.
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Rinse Only and the Normal cycles cannot be delayed.
3. Close the door, but do not latch it. Wait 30 seconds for the air
in the dishwasher to warm up. This reduces the amount of
moisture escaping from the vent when restarting a cycle.
Using Plate Warm
Use the Plate Warm cycle to warm serving dishes or dinner
plates.
4. Close the door firmly until it latches. The dishwasher resumes
the cycle.
NOTE: Do not use the No Heat Dry option.
1. Close and latch the door.
2. Turn the cycle control knob to Plate Warm.
3. Allow 8 minutes for the cycle to heat the dishware.
4. Turn the cycle control knob to Off.
Option Selections
You can customize your cycles by pressing an option. If you
change your mind, press RESET OPTIONS to turn the option off.
Select a different option if desired.
You can change an option anytime before the selected option
begins. For example, you can press an unheated drying option
anytime before drying begins.
Drying System
During drying, you can see steam escaping through the vent at
the upper left corner of the door. This is normal as the heat dries
your dishes.
After a wash cycle, the dishwasher remembers the options used
and uses the same options in the next wash cycle, unless you
select new options or press RESET OPTIONS.
Hi-Temp Wash
Select this option to heat the water to 140°F (60°C) in the main
wash. This option adds heat and wash time. Heating the water
helps improve washing results.
NOTE: The Pots & Pans cycle automatically uses this option.
Hi-Temp Wash is an option with the Heavy and Normal cycles.
IMPORTANT: The vapor is hot. Do not touch the vent
during drying.
No Heat Dry
Overfill Protection Float
Select this option to dry dishes without heat and save energy.
The dishes take longer to dry, and some spotting can occur.
The overfill protection float (in the front right corner of the
dishwasher tub) keeps the dishwasher from overfilling. It must be
in place for the dishwasher to operate.
For best drying, use a liquid rinse aid. Some items (such as
plastics) may need towel drying.
NOTE: The dishwasher automatically heats the air in the
dishwasher during the “dry” portion of the cycle unless you
select No Heat Dry.
Check under the float for objects that may keep the protector
from moving up or down.
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WASHING SPECIAL ITEMS
If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.
Material
Dishwasher Safe?/Comments
Yes
High water temperature and detergents
can affect finish of anodized aluminum.
Material
Dishwasher Safe?/Comments
No
High water temperatures and detergent
can discolor or pit the finish.
Aluminum
Pewter, Brass,
Bronze
Disposable
Aluminum
No
Disposable
Plastics
No
Do not wash throwaway aluminum pans
in the dishwasher. These might shift
during washing and transfer black marks
to dishes and other items.
Cannot withstand high water
temperatures and detergents.
Plastics
Yes
Always check manufacturer’s
recommendations before washing.
Plastics vary in their capacity to
withstand high temperatures and
detergents. Load plastics in top rack
only.
Bottles and Cans No
Wash bottles and cans by hand. Labels
attached with glue can loosen and clog
the spray arms or pump and reduce
washing performance.
Cast Iron
No
Stainless Steel
Yes
Seasoning will be removed, and iron will
rust.
Run a rinse cycle if not washing
immediately. Prolonged contact with
food containing salt, vinegar, milk
products, or fruit juice can damage
finish.
China/
Stoneware
Yes
Always check manufacturer’s
recommendations before washing.
Antique, hand-painted, or over-the-glaze
patterns may fade. Gold leaf can discolor
or fade.
Sterling Silver or
Silver Plate
Yes
Run a rinse cycle if not washing
immediately. Prolonged contact with
food containing salt, acid, or sulfide
(eggs, mayonnaise, and seafood) can
damage finish.
Crystal
Yes
Always check manufacturer’s
recommendations before washing. Some
types of leaded crystal can etch with
repeated washing.
Tin
No
Can rust.
Gold
No
Wooden Ware
No
Gold-colored flatware will discolor.
Wash by hand. Always check
manufacturer’s instructions before
washing. Untreated wood can warp,
crack, or lose its finish.
Glass
Yes
Milk glass yellows with repeated
dishwasher washing.
Hollow-Handle
Knives
No
Handles of some knives are attached to
the blade with adhesives which can
loosen if washed in the dishwasher.
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DISHWASHER CARE
Cleaning
Drain Air Gap
Check the drain air gap anytime your dishwasher isn’t draining
well.
Cleaning the exterior
Some state or local plumbing codes require the addition of a
drain air gap between a built-in dishwasher and the home drain
system. If a drain is clogged, the drain air gap protects your
dishwasher from water backing up into it.
In most cases, regular use of a soft, damp cloth or sponge and a
mild detergent is all that is necessary to keep the outside of your
dishwasher looking nice and clean. If your dishwasher has a
stainless steel exterior, a stainless steel cleaner is recommended.
The drain air gap is usually located on top of the sink or
countertop near the dishwasher. To order a drain air gap, contact
your local dealer; or call us or your nearest designated service
center and ask for Part Number 300096. For more information,
see “Assistance or Service.”
Cleaning the interior
Hard water minerals can cause a white film to build up on the
inside surfaces, especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. Wear
rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
NOTE: The drain air gap is an external plumbing device that is
not part of your dishwasher. The warranty provided with your
dishwasher does not cover service costs directly associated with
the cleaning or repair of the external drain air gap.
To clean interior
Make a paste with powdered dishwasher detergent on a damp
sponge and clean.
To clean the drain air gap
OR
Clean the drain air gap periodically to ensure proper drainage of
your dishwasher. Follow the cleaning instructions provided by the
manufacturer. With most types, you lift off the chrome cover.
Unscrew the plastic cap. Then check for any soil buildup. Clean if
necessary.
Use liquid automatic dishwasher detergent and clean with a
damp sponge.
OR
See the vinegar rinse procedure in “Spotting and filming on
dishes” in “Troubleshooting.”
Storing
NOTE: Run a normal cycle with detergent after cleaning the
interior.
Storing for the summer
Protect your dishwasher during the summer months by turning
off the water supply and power supply to the dishwasher.
Winterizing your dishwasher
Protect your dishwasher and home against water damage due to
freezing water lines. If your dishwasher is left in a seasonal
dwelling or could be exposed to near freezing temperatures, have
your dishwasher winterized by authorized service personnel.
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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Did you use the correct amount of fresh detergent? Use
Dishwasher is not operating properly
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Do not use less than 1 tb
(15 g) per load. Detergent must be fresh to be effective. Store
detergent in a cool, dry area. Heavy soil and/or hard water
generally require extra detergent.
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Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selection
Charts.”
Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.
Is there power to the dishwasher? Has a household fuse
blown, or has a circuit breaker tripped? Replace the fuse or
reset the circuit breaker. If the problem continues, call an
electrician.
Is the pump or spray arm clogged by labels from bottles and
cans?
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have
questions about your water pressure, call a licensed, qualified
plumber.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
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Dishwasher will not fill
Are high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended dishwasher
detergents only.
Is the overfill protection float able to move up and down
freely? Press down to release.
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Dishwasher door will not close
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Water remains in the dishwasher
Is the bottom rack in backwards? The rack bumpers must
face the dishwasher door.
Is the cycle complete?
Detergent remains in the covered section of the
dispenser
Spots and stains on dishes
Spotting and filming on dishes
Is the cycle complete?
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Is the detergent lump-free? Replace detergent if necessary.
Is your water hard or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse
aid helps eliminate spotting and filming. Keep the rinse aid
dispenser filled.
Is the bottom rack installed properly with the bumpers in the
front? Refer to the “Parts and Features” section. Reinstall the
rack if necessary.
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White residue on the front of the access panel
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
Was too much detergent used? Refer to the “Detergent
Dispenser” section.
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Do not use less than 1 tb
(15 g) per load. Detergent must be fresh to be effective. Store
detergent in a cool, dry area. Heavy soil and/or hard water
generally require extra detergent.
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Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Spotting and filming on dishes” later in
this Troubleshooting guide.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have
questions about your water pressure, call a licensed, qualified
plumber.
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Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
NOTE: To remove spots and film from dishes, try a white
vinegar rinse. This procedure is intended for occasional use
only. Vinegar is an acid, and using it too often could damage
your dishwasher.
Dishes are not completely clean
Food soil left on the dishes
1. Wash and rinse dishes. Use an air-dry or an energy-
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saving dry option. Remove all silverware or metal items.
Is the dishwasher loaded correctly? Refer to the “Dishwasher
Loading” section.
2. Put 2 cups (500 mL) white vinegar in a glass or
dishwasher-safe measuring cup on the bottom rack.
3. Run the dishwasher through a complete washing cycle
using an air-dry or an energy-saving dry option. Do not
use detergent. Vinegar will mix with the wash water.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
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Silica film or etching (silica film is a milky, rainbow-
colored deposit; etching is a cloudy film)
Dishes do not dry completely
Dishes are not dry
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher,
and the heat of drying. It might not be possible to prevent the
problem, except by hand washing.
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Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Dishwasher
Loading” section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
To slow this process use a minimum amount of detergent but
not less than 1 tb (15 g) per load. Use a liquid rinse aid and
underload the dishwasher to allow thorough rinsing. Silica
film and etching are permanent and cannot be removed. Do
not use heated drying.
Is the rinse aid dispenser empty? Refer to the “Rinse Aid
Dispenser” section.
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
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White spots on cookware with nonstick finish
Dishes are damaged during a cycle
Chipping of dishes
Has the dishwasher detergent removed cookware
seasoning? Reseason cookware after washing in the
dishwasher.
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Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes
using 1-3 tsp (5-15 mL) of citric acid crystals added to the
covered section of the detergent dispenser. Do not use
detergent. Follow with a normal wash cycle with detergent. If
treatment is needed more often than every other month, the
installation of an iron removal unit is recommended.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
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Black or gray marks on dishes
Noises
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these items.
Remove aluminum markings by using a mild abrasive cleaner.
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Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some
models). When the object is ground up, the sound should
stop. If the noise persists after a complete cycle, call for
service.
Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed
in the dishwasher? Stains can gradually fade over time.
Regular use of heated drying will slow fading. Stains will not
affect dishwasher performance. Regular use of a rinse cycle
and an air-dry or energy-saving dry option will reduce the
likelihood of staining.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
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Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
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Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP® replacement parts. FSP® replacement parts will fit
right and work right because they are made with the same
precision used to build every new INGLIS BY WHIRLPOOL
CORPORATION™ appliance.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
To locate FSP® replacement parts in your area, call us or your
nearest designated service center.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
In the U.S.A.
INGLIS BY WHIRLPOOL CORPORATION™ Brand Home
Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances.
Please include a daytime phone number in your correspondence.
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Installation information.
15
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INGLIS BY WHIRLPOOL CORPORATION™ DISHWASHER WARRANTY
ONE-YEAR FULL WARRANTY
For one year from the date of purchase, when this dishwasher is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor costs to correct defects in
materials or workmanship. Service must be provided by a Whirlpool designated service company.
TEN-YEAR FULL WARRANTY ON DURAPERM™ TUB OR INNER DOOR
For ten years from the date of purchase, when this dishwasher is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor costs for the DURAPERM™ tub
or inner door should either fail to contain water, if defective in materials or workmanship. Service must be provided by a Whirlpool
designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your dishwasher, to instruct you how to use your dishwasher, or to replace house fuses or
correct house wiring or plumbing.
2. Repairs when your dishwasher is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool Corporation.
4. Replacement parts or repair labor costs for units operated outside the United States.
5. Pickup and delivery. This product is designed to be repaired in the home.
6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Outside the 50 United States, this warranty does not apply. Contact your authorized INGLIS BY WHIRLPOOL CORPORATION™
dealer to determine if another warranty applies.
If you need service, first see “Troubleshooting.” Additional help can be found by checking “Assistance or Service,” or by calling our
Customer eXperience Center at 1-800-253-1301, from anywhere in the U.S.A., or write: INGLIS BY WHIRLPOOL CORPORATION™
Brand Home Appliances, Customer eXperience Center, 553 Benson Road, Benton Harbor, MI 49022-2692.
2/05
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Dealer name____________________________________________________
Address________________________________________________________
Write down the following information about your dishwasher to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label/plate, located on your appliance as shown in “Parts
and Features.”
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
3385958
© 2005 Whirlpool Corporation.
3/05
Printed in U.S.A.
All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.
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